Epson | AcuLaser M2000DN | User`s guide | Epson AcuLaser M2000DN User`s guide

User’s Guide
NPD3240-00
Contents
Copyright and Trademarks
Operating System Versions
Safety Instructions
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power On/Off Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 1 Getting to Know Your Printer
Where to Find Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inside the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consumable products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 2 Printing Tasks
Loading Paper into Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lower Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting and Using Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thick paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Semi-thick paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Custom paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cancelling a Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
From the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
From the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Automatic setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Advanced setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customizing print settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Toner Save mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Advanced Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Modifying the print layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing watermarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing headers and footers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing with an overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Web Pages to Fit Your Paper Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 3 Installing Options
Optional Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 4 Replacing Consumable Products
Precautions During Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Precautions for Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Chapter 5 Cleaning and Transporting the Printer
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning inside the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finding a place for the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For long distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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For short distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Chapter 6 Troubleshooting
Clearing Jammed Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Precautions for clearing jammed paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Paper Jam around the standard lower cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Paper Jam around the 250-sheet Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Paper Jam in the 250-sheet Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Paper Jam inside the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Paper Jam around the MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Paper Jam around the rear cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Paper Jam around the DM tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
The Ready light does not turn on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
The printer does not print (Ready light off). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
The Ready light is on but nothing prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
The optional product is not available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
The remaining service life of the toner cartridge is not updated (For Windows users only)91
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
The font cannot be printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Printout is garbled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
The printout position is not correct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Graphics do not print correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
White dots appear in the printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
A vertical line appears on the printout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Toner smudges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Areas are missing in the printed image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Completely blank pages are output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
The printed image is light or faint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
The non-printed side of the page is dirty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Print quality decreased . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Insufficient memory for current task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Insufficient memory to print all copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Paper does not feed properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Problems Using Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
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Feed jam when using the optional paper cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
An installed option cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
USB connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Windows operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Printer software installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Network Connection Problems (only for the DN model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cannot install software or drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cannot access the shared printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Status and Error Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Printing in the PostScript 3 Mode Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
The printer does not print correctly in the PostScript mode . . . . . . . . . . . . . . . . . . . . . . . 107
The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
The printer driver or printer that you need to use does not appear in the Printer Setup Utility (Mac
OS 10.3.x and 10.4.x) or Print Center (Mac OS 10.2). . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
The font on the printout is different from that on the screen . . . . . . . . . . . . . . . . . . . . . . 108
The printer fonts cannot be installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
The edges of texts and/or images are not smooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
The printer does not print normally via the USB interface . . . . . . . . . . . . . . . . . . . . . . . . 108
The printer does not print normally via the network interface (only for the DN model)109
An undefined error occurs (Macintosh only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Printing in the PCL6/PCL5 Mode Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
The printer does not print correctly in the PCL mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
The printer does not start manual duplex printing (PCL6 only) . . . . . . . . . . . . . . . . . . . 110
The font on the printout is different from that on the screen . . . . . . . . . . . . . . . . . . . . . . 110
The edges of texts and/or images are not smooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Chapter 7 About the Printer Software for Windows
Using the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing the printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing a status sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making Optional Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Displaying consumable information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ordering Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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5
Detailed Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notice Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Order Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sharing the Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sharing the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using an additional driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the printer driver from the CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
117
118
119
121
122
123
124
124
125
129
132
Chapter 8 About the Printer Software for Macintosh
Using the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing the printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Detailed Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notice Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sharing the Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sharing the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
134
134
134
134
135
135
136
137
137
138
139
139
140
140
140
Chapter 9 About the PostScript Printer Driver
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Printer hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Computer system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Using the PostScript Printer Driver with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Installing the PostScript printer driver for the parallel interface (only for the D model)142
Installing the PostScript printer driver for the USB interface . . . . . . . . . . . . . . . . . . . . . . 143
Installing the PostScript printer driver for the network interface . . . . . . . . . . . . . . . . . . 144
Accessing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Using AppleTalk under Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Using the PostScript Printer Driver with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Contents
6
Installing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Selecting the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Accessing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Chapter 10 About the PCL6/PCL5 Printer Driver
About the PCL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the PCL6/PCL5 Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the PCL6 printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing the PCL6 printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
149
149
149
150
151
152
Appendix A Technical Specifications
Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Available paper types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper that should not be used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Standard and approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USB interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Toner cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
153
153
153
154
155
155
156
156
156
156
157
157
157
158
158
158
159
Appendix B Customer Support
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before Contacting Epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in Singapore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in Thailand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
160
160
160
160
161
162
Contents
7
Help for Users in Vietnam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in Indonesia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in Hong Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in Malaysia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help for Users in the Philippines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
162
162
164
164
165
166
Index
Contents
8
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is
assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the
use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses,
costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s
operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or
any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson
Corporation.
Features Zoran Corporation Integrated Print System (IPS) for print language emulation.
A part of the ICC Profile contained within this product was created by Gretag Macbeth ProfileMaker. Gretag Macbeth is the registered
trademark of Gretag Macbeth Holding AG Logo. ProfileMaker is the trademark of LOGO GmbH.
IBM and PS/2 are registered trademarks of International Business Machines Corporation.
Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the United States of America and other countries.
Apple® and Macintosh® are registered trademarks of Apple, Inc.
EPSON and EPSON ESC/P are registered trademarks and EPSON AcuLaser and EPSON ESC/P 2 are trademarks of Seiko Epson
Corporation.
Coronet is a trademark of Ludlow Industries (UK) Ltd.
Marigold is a trademark of Arthur Baker and may be registered in some jurisdictions.
CG Times and CG Omega are trademarks of Agfa Monotype Corporation and may be registered in certain jurisdictions.
Arial, Times New Roman and Albertus are trademarks of The Monotype Corporation and may be registered in certain jurisdictions.
ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are trademarks of International Typeface
Corporation and may be registered in some jurisdictions.
Antique Olive is a trademark of Fonderie Olive.
Helvetica, Palatino, Times, Univers, Clarendon, New Century Schoolbook, Miriam and David are trademarks of Heidelberger
Druckmaschinen AG which may be registered in certain jurisdictions.
Wingdings is a trademark of Microsoft Corporation and may be registered in some jurisdictions.
HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.
PCL is the registered trademark of Hewlett-Packard Company.
Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated, which may be registered in certain
jurisdictions.
Copyright and Trademarks
9
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson
disclaims any and all rights in those marks.
Copyright © 2008 Seiko Epson Corporation. All rights reserved.
Copyright and Trademarks
10
Operating System Versions
In this manual, the following abbreviations are used.
Windows refers to Windows Vista, XP, Vista x64, XP x64, 2000, Server 2003, and Server 2003 x64.
❏
Windows Vista refers to Windows Vista Ultimate Edition, Windows Vista Home Premium Edition, Windows Vista
Home Basic Edition, Windows Vista Enterprise Edition and Windows Vista Business Edition.
❏
Windows Vista x64 refers to Windows Vista Ultimate x64 Edition, Windows Vista Home Premium x64 Edition,
Windows Vista Home Basic x64 Edition, Windows Vista Enterprise x64 Edition and Windows Vista Business x64
Edition.
❏
Windows XP refers to Windows XP Home Edition and Windows XP Professional.
❏
Windows XP x64 refers to Windows XP Professional x64 Edition.
❏
Windows 2000 refers to Windows 2000 Professional.
❏
Windows Server 2003 refers to Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise
Edition.
❏
Windows Server 2003 x64 refers to Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64
Enterprise Edition.
Macintosh refers to Mac OS X.
❏
Mac OS X refers to Mac OS X 10.2.8 or later.
Operating System Versions
11
Safety Instructions
Safety
Warnings, Cautions, and Notes
w
c
Warnings
must be followed carefully to avoid bodily injury.
Cautions
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of your printer.
Safety precautions
Be sure to follow the precautions carefully to ensure safe, efficient operation:
❏ Be sure to lift the printer by the correct positions as shown below.
Safety Instructions
12
❏ Be careful not to touch the fuser, which is marked CAUTION HOT SURFACE or the
surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be
very hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside
before doing so.
1. CAUTION HOT SURFACE
2. Do not insert your hand deep into the fuser unit.
❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause
injury.
❏ Avoid touching the components inside the printer unless instructed to do so in this guide.
❏ Never force the printer’s components into place. Although the printer is designed to be sturdy,
rough handling can damage it.
❏ When handling a toner cartridge, always place it on a clean, smooth surface.
❏ Do not attempt to modify a toner cartridge or take it apart. It cannot be refilled.
❏ Do not touch the toner. Keep the toner away from your eyes.
❏ Do not dispose of used toner cartridge or photoconductor unit in fire, as they can explode and
cause injury. Dispose of them according to local regulations.
❏ If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to clean it up.
Because the fine particles can cause a fire or explosion if they come into contact with a spark, do
not use a vacuum cleaner.
❏ Wait at least one hour before using a toner cartridge after moving it from a cool to a warm
environment to prevent damage from condensation.
Safety Instructions
13
❏ Be careful not to scratch the surface of the drum. When you remove the photoconductor unit
from the printer, always place it on a clean, smooth surface. Avoid touching the drum, since oil
from your skin can permanently damage its surface and affect print quality.
❏ To get the best print quality, do not store the toner cartridge in an area subject to direct sunlight,
dust, salty air, or corrosive gases (such as ammonia). Avoid locations subject to extreme or
rapid changes in temperature or humidity.
❏ To get the best print quality, when you temporarily remove the toner cartridge, the developer
unit, and the photoconductor unit from the printer, do not expose them to room light any
longer than necessary.
❏ Be sure to keep consumable components out of the reach of children.
❏ Do not leave jammed paper inside the printer. This can cause the printer to overheat.
❏ Avoid sharing outlets with other appliances.
Important Safety Instructions
Read all of the following instructions before operating your printer:
When choosing a place and power source for the printer
❏ Place the printer near an electrical outlet where you can easily plug in and unplug the power
cord.
❏ Do not place the printer on an unstable surface.
❏ Do not put your printer where the cord will be stepped on.
❏ Slots and openings in the cabinet and the back or bottom are provided for ventilation. Do not
block or cover them. Do not put the printer on a bed, sofa, rug, or other similar surface or in a
built-in installation unless proper ventilation is provided.
❏ All interface connectors for this printer are Non-LPS (non-limited power source).
❏ Connect your printer to an electrical outlet that meets the power requirements of this printer.
Your printer’s power requirements are indicated on a label attached to the printer. If you are
not sure of the power supply specifications in your area, contact your local power company or
consult your dealer.
❏ If you are unable to insert the AC plug into the electrical outlet, contact an electrician.
❏ Use the type of power source indicated on the label. If you are not sure of the type of power
available, consult your dealer or local power company.
Safety Instructions
14
❏ When connecting this product to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a
connector in the wrong orientation may damage both devices connected by the cable.
❏ If you use an extension cord, make sure that the total of the ampere ratings on the products
plugged into the extension cord does not exceed the extension cord ampere rating.
❏ Unplug this printer from the wall outlet and refer servicing to a qualified service representative
under the following conditions:
A.
When the power cord or plug is damaged or frayed.
B.
If liquid has been spilled into it.
C.
If it has been exposed to rain or water.
D.
If it does not operate normally when the operating instructions are followed. Adjust only
those controls that are covered by the operating instructions since improper adjustment
of other controls may result in damage and will often require extensive work by a
qualified technician to restore the product to normal operation.
E.
If it has been dropped or the cabinet has been damaged.
F.
If it exhibits a distinct change in performance, indicating a need for service.
When using the printer
❏ Follow all warnings and instructions marked on the printer.
❏ Unplug this printer from the wall outlet before cleaning.
❏ Use a well-wrung cloth for cleaning and do not use liquid or aerosol cleaners.
❏ Do not use printer in a damp environment.
❏ Never push objects of any kind through cabinet slots as they may touch dangerous voltage
points or short out parts that could result in a risk of fire or electric shock.
❏ Never spill liquid of any kind on the printer.
❏ Except as specifically explained in the printer’s documentation, do not attempt to service this
product yourself.
❏ Adjust only those controls that are covered by the operating instructions. Improper adjustment
of other controls may result in damage and may require repair by a qualified service
representative.
Safety Instructions
15
Safety Information
Power cord
c
Caution:
❏ Be sure the AC power cord meets the relevant local safety standards.
Use only the power cord that comes with this product. Use of the another cord may result in fire
or electric shock.
This product’s power cord is for use with this product only. Use with other equipment may result
in fire or electric shock.
❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses
in the plug, make sure you replace them with fuses of the correct size and rating.
Laser safety labels
w
Warning:
The performance of procedures and adjustments other than those specified in the printer’s
documentation may result in hazardous radiation exposure.
Your printer is a Class 1 laser product as defined in the IEC60825 specifications. The label shown is
attached to the back of the printer in countries where required.
Internal laser radiation
Max. Average Radiation Power:
10 mW at laser aperture
Wavelength:
775 to 800 nm
This is a Class III b Laser Diode Assembly that has an invisible laser beam. The printer head unit is
NOT A SERVICE ITEM, therefore, the printer head unit should not be opened under any
circumstances. An additional laser warning label is affixed to the inside of the printer.
Safety Instructions
16
Ozone safety
Ozone emission
Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is produced
only when the printer is printing.
Ozone exposure limit
The recommended exposure limit for ozone is 0.1 parts per million (ppm) expressed as an average
time-weighted concentration over an eight (8) hour period.
The Epson laser printer generates less than 0.1 ppm for eight (8) hours of continuous printing.
Minimize the risk
To minimize the risk of exposure to ozone, you should avoid the following conditions:
❏ Use of multiple laser printers in a confined area
❏ Operation in conditions of extremely low humidity
❏ Poor room ventilation
❏ Long, continuous printing together with any of the above
Printer location
The printer should be located so that the exhaust gases and heat generated are:
❏ Not blown directly into the user’s face
❏ Vented directly out of the building whenever possible
Power On/Off Cautions
Do not turn off the printer:
❏ While the Ready light is flashing.
❏ While the Data light is on or flashing.
❏ While printing.
Safety Instructions
17
Chapter 1
Getting to Know Your Printer
Where to Find Information
Setup Guide
Provides you with information on assembling the printer and installing the printer software.
User’s Guide (this manual)
Provides you with detailed information on the printer’s functions, optional products, maintenance,
troubleshooting, and technical specifications.
Network Guide (only for the DN model)
Provides network administrators with information on both the printer driver and network
settings.You need to install this guide from the Network Utilities CD-ROM* to your computer’s
hard disk before referring it.
*The
Network Utilities CD-ROM may not be included with the product in some countries or
regions. In this case, you can install the Network Guide from the Software CD-ROM.
Font Guide
Provides you with information on fonts used on the printer. You need to copy this guide, or you
can open it directly from following directory on the software CD-ROM.
For Windows: /COMMON/MANUAL/ENG/FNTG
For Macintosh: MANUAL:ENG:FNTG
Online Help for printer software
Click Help for detailed information and instructions on the printer software that controls your
printer. Online help is automatically installed when you install the printer software.
Getting to Know Your Printer
18
Printer Parts
Front view
a. top cover (cover A)
b. control panel
c. standard lower paper cassette
d. MP tray (Multi-Purpose tray)
e. subtray
f. stopper
Rear view
D model
Getting to Know Your Printer
19
DN model
a. rear cover
b. AC inlet
c. power switch
d. option cover
e. parallel interface connector (only for the D model)
f. USB interface connector
g. network interface connector (only for the DN model)
Note:
This manual uses D model as an example of the rear view illustrations.
Getting to Know Your Printer
20
Inside the printer
a. fuser unit
b. photoconductor unit
c. toner cartridge
d. developer unit
Getting to Know Your Printer
21
Control panel
a.
Information button
Prints status sheets when the Error light is off and no warning is
indicated. Prints a status sheet when pressed once. If your printer
is a DN model, pressing this button for more than two seconds
prints a network status sheet. Clears the warning when a warning
is indicated.
b.
Job Cancel button
Press once to cancel the current print job. Press and hold for more
than two seconds to delete all jobs from the printer memory.
c.
Data light (Green)
On when print data is stored in the print buffer (the section of
printer memory reserved for receiving data) but not yet printed.
Flashes when the printer is processing data. Off when no data
remains in the print buffer.
d.
Ready light (Green)
On when the printer is ready, indicating that the printer is ready to
receive and print data. Off when the printer is not ready. This light
also comes on in combination with other lights to indicate error
situations.
e.
Start/Stop button
Switches the printer between ready and offline status.
f.
Error light (Orange)
On or flashes when an error has occurred.
g.
Paper light (Orange)
Turns on or flashes, and when in combination with the Error light,
usually indicates a paper-related problem. On usually indicates a
paper jam, while flashing usually indicates a paper-related error
or warning, such as when the paper source is empty.
Getting to Know Your Printer
22
h.
Toner light (Orange)
On when the printer’s toner cartridge has run out of toner. Flashes
to indicate that toner is running low. If this light is flashing, have a
new toner cartridge ready.
i.
Memory light (Orange)
Usually turns on or flashes in combination with other lights to
indicate a memory-related error or warning.
Options and Consumable Products
Options
You can add to your printer’s capabilities by installing any of the following options.
❏ 250-sheet Paper Cassette Unit (C12C802461)
This unit increases paper feeding capacity up to 250 sheets of paper. You can install up to two
units.
❏ Memory Module
This option expands the printer’s memory by allowing you to print complex and
graphics-intensive documents. The printer’s RAM can be increased up to 288 MB (320 MB for
the DN models) by adding one additional 64, 128 or 256MB 90 pin SDRAM DIMM.
Note:
Make sure that the DIMM you purchase is compatible with EPSON products. For details, contact the
store where you purchased this printer or an EPSON qualified service representative.
Consumable products
The life of the following consumable products is monitored by the printer. The printer lets you
know when replacements are needed.
Product name
Product code
High Capacity Toner Cartridge
0435/0439
Standard Capacity Toner Cartridge
0436/0440
Return High Capacity Toner Cartridge
0437/0441
Return Standard Capacity Toner Cartridge
0438/0442
Note:
❏ Toner cartridge part numbers vary by location.
Getting to Know Your Printer
23
❏ Return toner cartridges are not sold in some areas.
Getting to Know Your Printer
24
Chapter 2
Printing Tasks
Loading Paper into Your Printer
This section describes how to load paper. If you use special media such as transparencies or
envelopes, see also “Selecting and Using Print Media” on page 29. For specifications or details
about the paper types and sizes, see “Paper” on page 153.
Note:
After you load papers, make sure to set the paper size/paper type in the Printer Settings dialog in the printer
driver. Otherwise, paper may not feed properly.
MP tray
The MP tray (Multi-purpose tray) is the paper source that is available for various types of paper,
such as labels, envelopes, thick paper, and transparencies.
Note:
To load envelopes, see “Envelopes” on page 30.
1. Open the MP tray, then pull the subtray out.
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25
2. Slide the paper guides outward to accommodate the paper you are loading.
3. Load a stack of the desired paper on the center of the paper tray with the printable surface
facing up. Then adjust the paper guide to the size of the paper.
Note:
❏ Make sure to load the paper as far as it will go inside the MP tray.
❏ Make sure that you do not load paper beyond the limit tab.
Printing Tasks
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a. limit tab
4. Raise the stopper.
Note:
When you use the paper that is longer than A4 size, do not raise the stopper. To prevent printouts from
being stacked and pushed out of the output tray, every time the printer ejects a couple of the printouts,
remove them from the tray.
Lower Paper Cassette Unit
This cassette gives you a second paper source in addition to the MP tray.
1. Pull the paper cassette out from the unit.
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27
2. Pinch the tab and slide the paper guides to the size of paper.
3. Load a stack of the desired paper on the center of the paper cassette with the printable surface
facing down.
Note:
❏ Make sure that you do not load paper beyond the limit mark.
a. limit mark
❏ Load letterheads with the printable side facing down and with the letterhead portion at the top.
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28
4. Insert the loaded paper cassette back into the unit.
5. Raise the stopper.
Note:
When you use the paper that is longer than A4 size, do not raise the stopper. To prevent printouts from
being stacked and pushed out of the output tray, every time the printer ejects a couple of the printouts,
remove them from the tray.
Selecting and Using Print Media
You can use special media, such as labels, envelopes, thick paper, and transparencies.
Printing Tasks
29
Note:
Since the quality of any particular brand or type of media may be changed by the manufacturer at any time,
EPSON cannot guarantee the quality of any type of media. Always test samples of media stock before
purchasing large quantities or printing large jobs.
Labels
Available labels:
❏ Labels designed for laser printers or plain-paper copiers
❏ Labels that completely cover the backing sheet, with no gaps between the individual labels
Available paper source:
❏ MP tray
Printer driver settings:
Paper Size:
A4, LT
Paper Source:
MP tray
Paper Type:
Labels
Note:
❏ Depending on the quality of labels, the printing environment, or the printing procedure, labels might be
wrinkled. Make a trial print run before you print on a lot of labels.
❏ Duplex printing is not available for labels.
❏ Press a sheet of paper on top of each sheet of labels. If the paper sticks, do not use those labels in your
printer.
Envelopes
Available envelopes:
❏ Envelopes that have no glue or no tape
c
Cautions
Do not use any window envelope other than the ones designed for laser printers. The plastic on most
window envelopes will melt.
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Available paper source:
❏ MP tray
Printer driver settings:
Paper Size:
MON, C10, DL, C5, C6, IB5
Paper Source:
MP tray
Note:
❏ Set the envelope with the printable surface facing up.
❏ Depending on the quality of envelopes, the printing environment, or the printing procedure, envelopes
might be wrinkled. Make a trial print run before you print on a lot of envelopes.
❏ Duplex printing is not available for envelopes.
Thick paper
Available paper source:
❏ MP tray
Printer driver settings:
Paper Size:
A4, A5, B5, LT, EXE
Paper Source:
MP tray
Paper Type:
Thick (121 to 220 g/m² paper)
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Semi-thick paper
Available paper source:
❏ MP tray
❏ Standard lower paper cassette
❏ Optional paper cassette
Printer driver settings:
Paper Size:
A4, A5, B5, LT, EXE
Paper Source:
Auto Selection
Paper Type:
Semi-Thick (91 to 120 g/m² paper)
Transparencies
Available paper source:
❏ MP tray
Printer driver settings:
Paper Size:
A4, LT
Paper Source:
MP tray
Paper Type:
Transparency
Custom paper size
Available paper size:
❏ 70.0 × 148.0 mm to 215.9 × 356.0 mm
Available paper source:
❏ MP tray
Printer driver settings:
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32
Paper Size:
User Defined Size
Paper Source:
MP tray
Paper Type:
Normal, Semi-Thick, or Thick
Note:
Depending on the quality of the non-standard size paper, the printing environment, or the printing
procedure, the paper might skew. Make a trial print run before you print on a lot of non-standard size paper.
Note:
❏ For Windows, access the printer driver, then select User Defined Size from the Paper Size list on the
Basic Settings tab. In the User Defined Paper Size dialog box, adjust the Paper Width, Paper Length, and
Unit settings to match your custom paper. Then click OK and your custom paper size will be saved.
❏ The saved paper sizes can only be used with the printer driver you saved them to. Even if multiple printer
names are set for a printer driver, the settings can be available only for the printer name in which you
saved the settings.
❏ When sharing the printer on a network, you cannot create User defined size at the client.
❏ For Mac OS X 10.2 or 10.3, follow the steps below to save your custom paper size.
1. Open the Page Setup dialog box.
2. Select Custom Page Size from the Settings drop-down list.
3. Click New.
4. Enter the setting's name and specify the paper size, and then click OK.
❏ For Mac OS X 10.4, follow the steps bellow to save your custom paper size.
1. Open the Page Setup dialog box.
2. Select Manage Custom Sizes from the Paper Size drop-down list.
3. Click
.
4. Double-click Untitled and enter the setting's name.
5. Specify the paper size and click OK.
Cancelling a Print Job
From the printer
Press the + Cancel Job button on the printer’s control panel.
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33
From the computer
For Windows users
Double-click your printer’s icon on the taskbar. Select the job in the list, then click Cancel from the
Document menu.
For Mac OS X users
Open Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2) and
double-click your printer from the print queue. Then, select Delete Job from the jobs menu.
Setting the Print Quality
You can change the print quality of printouts through settings in the printer driver.
In the Automatic setting, you can select a print mode according to your printing purpose. The
printer driver makes optimal settings depending on the print mode you have selected. In the
Advanced setting, you have more setting options.
Note:
The printer driver’s online help provides details on printer driver settings.
Note for Macintosh users:
Maximum cannot be selected from the Automatic settings. Select Advanced settings to select Maximum.
Using the Automatic setting
For Windows users
1. Click the Basic Settings tab.
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2. Select Automatic, then choose desired printing quality.
3. Click OK.
For Mac OS X users
1. Open the Print dialog box.
2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.
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3. Select Automatic, then choose the resolution from the drop-down list.
Using the Advanced setting
For Windows users
1. Click the Basic Settings tab.
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2. Select Advanced. Then select the most appropriate setting from the list according to the type of
document or image you want to print.
When you choose a predefined setting, other settings such as Print Quality and Screen are set
automatically. Changes are shown in the current settings list on the Setting Information dialog box
that appears by pressing the Setting Info. button on the Optional Settings tab.
For Mac OS X users
1. Open the Print dialog box.
2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.
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3. Select Advanced, then click More Settings.
4. Set the appropriate setting in the Advanced dialog box.
When you choose a predefined setting, other settings such as Print Quality and Screen are set
automatically. Changes are shown in the Summary drop-down list in the Print dialog box.
Customizing print settings
If you need to change detailed settings, make the settings manually.
Note:
To print the highest resolution, set Print Quality to Maximum.
For Windows users
1. Click the Basic Settings tab.
2. Select Advanced, then click More Settings.
3. Make appropriate settings. For details about each setting, see online help.
4. Click OK.
For Mac OS X users
1. Open the Print dialog box.
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38
2. Select Printer Settings from the drop-down list, and select Basic Settings tab.
3. Select Advanced, then click More Settings.
4. Make appropriate settings. For details about each setting, click the
button.
5. Click OK.
Saving your settings
You can save your custom settings.
Note:
❏ You cannot use a predefined setting name for your custom settings.
❏ The saved custom settings can only be used with the printer driver you saved them to. Even if multiple
printer names are set for a printer driver, the settings can be available only for the printer name in which
you saved the settings.
❏ You cannot delete predefined settings.
For Windows users
Note:
When sharing the printer on a network, the Save Settings is grayed out and you cannot create a custom
setting at the client.
1. Click the Basic Settings tab.
2. Select Advanced, then click Save Settings to open the Custom Settings dialog box.
3. Type a name for your custom settings in the Name box, then click Save.
Your settings will appear in the list on the Basic Settings tab.
Note:
To delete a custom setting, follow the step 1 and 2, select the setting in the Custom Settings dialog box, then
click Delete.
You can create new settings in the More Settings dialog box. When you create new settings,
Custom Settings is displayed in the list on the Basic Settings tab. In this case, the original setting is
not overwritten. To save the new settings, save them under a new name.
For Mac OS X users
1. Open the Print dialog box.
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39
2. Click Save or Save As in the Presets.
3. Type a name for your custom settings in the Name box, then click OK.
Your settings will appear in the Presets drop-down list.
Note:
❏ To delete a custom setting, select the setting, then select Delete in the presets drop-down list.
❏ The Custom Setting option is a standard feature of Mac OS X.
Toner Save mode
To reduce the amount of toner used in printing documents, you can print rough drafts using the
Toner Save mode.
Note:
This function is for Windows only.
1. Click the Basic Settings tab.
2. Select Advanced, then click More Settings to open the More Settings dialog box.
3. Select the Toner Save check box, then click OK.
Setting the Advanced Layout
Duplex printing
This function allows you to print on both sides of the paper automatically.
For Windows users
1. Click the Basic Settings tab.
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2. Select the Duplex check box, then select Left, Top, or Right as the binding position.
3. If you want to make detailed settings, click Duplex Settings to open the Duplex Settings dialog
box.
4. Make appropriate settings. For details about each setting, see online help.
5. Click OK.
Note:
The alert screen appears on the computer. Click OK.
For Mac OS X users
1. Open the Print dialog box.
2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.
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3. Select the Duplex check box, then select Left, Top, or Right as the binding position.
4. If you want to make detailed settings, click Duplex Settings to open the Duplex Settings dialog
box.
5. Make appropriate settings. For details about each setting, see online help.
6. Click Print.
Modifying the print layout
This function allows you to print multiple pages on single sheets of paper.
For Windows users
1. Click the Advanced Layout tab.
2. Select the Print Layout check box and the number of pages you want to print on one sheet of
paper.
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3. If you want to make detailed settings, click More Settings. The Print Layout Settings dialog
box appears.
4. Make appropriate settings. For details about each setting, see online help.
5. Click OK.
For Mac OS X users
1. Open the Print dialog box.
2. Select Layout from the drop-down list.
3. Select the number of pages you want to print on one sheet of paper from the drop-down list.
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4. Click Print.
Note:
The Layout settings are a standard feature of Mac OS X.
Resizing printouts
This function allows you to enlarge or reduce your document.
For Windows users
1. Click the Advanced Layout tab.
2. Select the Zoom Options check box.
3. If you want to resize pages automatically to fit the output paper, select the desired paper size
from the Output Paper drop-down list.
If you want to resize pages to a specified magnification, select the Zoom To check box, then
specify the percentage. You can also select the output paper size.
4. Select Upper Left (to print reduced page image at upper left corner of the paper) or Center (to
print reduced page image with centering) for Location setting.
Note:
This setting is not available when you select Zoom To check box.
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5. Click OK.
For Mac OS X users
Note:
❏ The enlarging or reducing rate is automatically specified according to the paper size you select.
❏ This function is not available with Mac OS X 10.2 and 10.3.
1. Open the Print dialog box.
2. Select Paper Handling from the drop-down list.
3. Select Scale to fit paper size and select the desired paper size from the drop-down list.
Note:
If you select Scale down only, your documents are not enlarged even if you select the large paper size.
Printing watermarks
This function allows you to print a text-based or image-based watermark on your document.
For Windows users
1. Click the Advanced Layout tab.
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2. Select a watermark that you want to use from the Watermark drop-down list.
3. If you want to make detailed settings, click Watermark Settings, and make appropriate
settings. For details about each setting, see online help.
4. Click OK.
For Mac OS X users
1. Open the Print dialog box.
2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.
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46
3. Click Stamp Function.
4. Select the Watermark check box, then click Watermark Settings.
5. Select a watermark from the Watermark drop-down list.
6. Make appropriate settings. For details about each setting, see online help.
7. Click OK.
Making a new watermark
For Windows users
1. Click the Advanced Layout tab.
2. Click New/Delete.
3. Select Text or BMP and type a name for the new watermark in the Name box.
4. If you select Text, type the watermark text in the Text box. If you select BMP, click Browse,
select the BMP file you want to use, then click OPEN.
5. Type the watermark name in the Name box.
6. Click Save. Your watermark will appear in the List box.
Note:
❏ To edit the saved text watermark, select it from the List box, then follow the step 4 to 6.
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❏ To remove the saved watermark, select it from the List box, then click Delete. After removing it, be
sure to click OK to close the dialog box.
7. Click OK.
Note:
❏ You can register up to 10 custom watermarks.
❏ The saved watermarks can only be used with the printer driver you saved them to. Even if multiple
printer names are set for a printer driver, the settings can be available only for the printer name in which
you saved the settings.
❏ When sharing the printer on a network, you cannot create an user defined watermark at the client.
For Mac OS X users
1. Open the Print dialog box.
2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.
3. Click Stamp Function.
4. Select the Watermark check box, then click Watermark Settings.
5. Click New/Delete.
6. Click Add Text or Add Image on the Custom Settings dialog box.
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7. If you select Add Text, type the watermark text, select the Font and Style, then click OK on the
Edit Text dialog box. If you select Add Image, select an image file (PDF, PNG, or JPG), then
click Open.
Note:
To type the watermark text, open the Text Input dialog box by clicking the text box. Type the text, then
click OK.
8. Type the file name in the Watermark box, then click Save.
Note:
❏ To edit the saved text watermark, select it from the Mark List box, then click Edit Text. After
editing, be sure to click Save.
❏ To remove the saved watermark, select it from the Mark List box, then click Mark Delete. After
removing it, be sure to click Save.
9. Select a custom watermark that has been saved from the Watermark drop-down list on the
Watermark Setting dialog box, and then click OK.
Note:
You can register up to 32 custom watermarks.
Printing headers and footers
This function allows you to print user name, computer name, date, time, or collate number, at the
top or bottom of each page in a document.
For Windows users
1. Click the Advanced Layout tab.
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2. Select the Header/Footer check box, then click Header/Footer Settings.
3. Select the items from the drop-down list.
Note:
If you select Collate Number, the number of copies is printed.
4. Click OK.
For Mac OS X users
1. Open the Print dialog box.
2. Select Printer Settings from the drop-down list, and select Basic Settings tab.
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3. Click Stamp Function.
4. Select the Header/Footer check box, then click Header/Footer Settings.
5. Select the items from the drop-down list.
Note:
If you select Collate Number, the number of copies is printed.
6. Click OK.
Printing with an overlay
This function allows you to print a standard form or letterhead onto the original document.
Note:
❏ This function is for Windows only.
❏ The overlay function is available only when High Quality (Printer) is selected for the Printing Mode
in the Extended Settings dialog box from the Optional Settings tab.
Creating an overlay
1. Open the file that you want to create an overlay.
2. From the application, access the printer driver. For details, see “Accessing the printer driver”
on page 112.
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3. Click the Advanced Layout tab.
4. Select the Form Overlay check box.
5. Select Create Overlay Data, then click More Settings. The Create Form dialog box appears.
6. Type the form name in the Form Name box and its description in the Description box.
7. Select Foreground Document or Background Document to specify whether the overlay will
be printed as foreground or background of the document.
8. Select the Assign to Paper Source check box to display the form name in the Paper Source
drop-down list on the Basic Settings tab.
9. Click OK in the Create Form dialog box.
10. Click OK (For Windows 2000, click Apply) in the Advanced Layout tab.
Note:
To change the settings of the overlay form data you created, access the printer driver and repeat all the steps
in this page. Note that on the step 5, select Overlay Print, then click Edit Form.
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Printing an overlaid document
You can select the registered form data from the Paper Source drop-down list on the Basic Settings
tab. For registering form data in the Paper Source, see step 8 in “Creating an overlay” on page 51.
If overlay form data is not registered in the Paper Source or if you want to make detailed settings,
follow the steps below.
1. Open the file to print with overlay data.
2. From the application, access the printer driver. For details, see “Accessing the printer driver”
on page 112.
3. Click the Advanced Layout tab.
4. Select the Form Overlay check box.
5. Select the Overlay Print check box, then click More Settings. The Form Selection dialog box
appears.
6. Make appropriate settings. For details about each setting, see online help.
7. Click OK in the Form Selection dialog box.
8. Click OK in the Advanced Layout tab.
9. Click OK (For Windows 2000, click Print).
Saving an overlaid form pre-settings
This function allows you to save the settings you made from “Printing an overlaid document” on
page 53.
1. From the Form Selection dialog box, click Save/Delete. To open the dialog box, see “Printing
an overlaid document” on page 53.
2. Type the pre-settings name in the Form Pre-Settings Name box, then click Save. Your
pre-settings name will appear in the Form Pre-Settings drop-down list in the Form Selection
dialog box.
3. Click OK. Your pre-settings name will appear in the Pre-Settings drop-down list in the
Advanced Layout dialog box.
Note:
❏ To delete an overlaid form pre-setting, follow the step 1, select the pre-settings name you want to
delete from Form Pre-Settings drop-down list, click Delete. then click OK.
❏ You can save up to 20 pre-settings.
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53
Printing Web Pages to Fit Your Paper Size
This function allows you to make Web pages fit to your paper size when printing. Install EPSON
Web-To-Page from the printer software CD-ROM.
Note:
This software is for Windows only.
After you install EPSON Web-To-Page, the menu bar is displayed on the Microsoft Internet
Explorer Toolbar. If it does not appear, select Toolbars from the View menu of Internet Explorer,
and then select EPSON Web-To-Page.
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54
Chapter 3
Installing Options
Optional Paper Cassette Unit
For details about the paper types and sizes that you can use with the optional paper cassette unit,
see “Lower Paper Cassette Unit” on page 27. For specifications, see “Optional paper cassette unit”
on page 158.
Handling precautions
Always pay attention to the following handling precautions before installing the option:
Be sure to lift the printer from the positions shown below.
w
Warning:
To lift the printer safely, you must hold it in the positions shown above. If carried incorrectly, the
printer may be dropped and damaged or cause an injury.
Installing the optional paper cassette unit
1. Turn the printer off and unplug the power cord and all the interface cables.
Installing Options
55
D model
DN model
* OFF
c
Caution:
Make sure to unplug the power cord from the printer to prevent getting an electrical shock.
2. Carefully remove the optional paper cassette unit from its carton and place it where you intend
to set up the printer.
Note:
❏ Remove the protective materials from the unit.
❏ Keep all protective materials in case you want to ship the optional paper cassette unit in the future.
Installing Options
56
3. Carefully, grasp the printer at the position indicated below and lift it carefully.
4. Align the corners of the printer and the unit, then lower the printer gently onto the unit so that
the connector and two pins on the top of the unit fit into the terminal and the holes on the
bottom of the printer respectively.
Note:
You can install up to two optional paper cassette units. When you install two units, stack them up
against each other, and then place the printer on them.
Installing Options
57
5. Pull the paper cassette out from the unit.
6. Turn the lever to the position as shown below to lock the optional paper cassette unit.
7. Insert the paper cassette back into the unit.
8. Reconnect all the interface cables and the power cord.
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58
9. Plug the printer’s power cord into an electrical outlet.
10. Turn on the printer.
To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Status Sheet”
on page 90.
Note for Windows users:
If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See
“Making Optional Settings” on page 113.
Note for Macintosh users:
When you have attached or removed printer options, you need to delete the printer using Print Setup
Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2), and then re-register the printer.
Removing the optional paper cassette unit
Perform the installation procedure in reverse.
Memory Module
By installing a Dual In-line Memory Module (DIMM), you can increase printer memory up to 288
MB (320 MB for the DN models). You may want to add additional memory if you are having
difficulty printing complex graphics.
Installing a memory module
w
c
Warning:
Be careful when working inside the printer as some components are sharp and may cause injury.
Caution:
Before you install a memory module, be sure to discharge any static electricity by touching a grounded
piece of metal. Otherwise, you may damage static-sensitive components.
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59
1. Turn the printer off and unplug the power cord.
* OFF
c
Caution:
Make sure to unplug the power cord from the printer to prevent getting an electrical shock.
2. Remove the screw on the option cover on the back of the printer using the screw driver.
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60
3. Remove the option cover.
4. Identify the memory slot. The position is shown below.
a. memory slot
5. Push a white stopper until it stops.
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61
6. Insert the memory module into the memory slot until it stops.
7. Slide the white stopper back toward you to lock the memory module.
c
Caution:
❏ Do not apply too much force.
❏ Be sure to insert the memory facing the correct way.
❏ Do not remove any modules from the circuit board. Otherwise, the printer will not work.
8. Reattach the option cover.
9. Tighten the screw on the option cover using the screw driver.
10. Reconnect all the interface cables and the power cord.
11. Plug the printer’s power cord into an electrical outlet.
12. Turn on the printer.
To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Status Sheet”
on page 90.
Installing Options
62
Note for Windows users:
If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See
“Making Optional Settings” on page 113.
Note for Macintosh users:
When you have attached or removed printer options, you need to delete the printer using Print Setup
Utility (for Mac OS X 10.3 and 10.4), Print Center (for Mac OS X 10.2), and then re-register the printer.
Removing a memory module
w
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Warning:
Be careful when working inside the printer as some components are sharp and may cause injury.
Caution:
Before you remove a memory module, be sure to discharge any static electricity by touching a grounded
piece of metal. Otherwise, you may damage static-sensitive components.
Perform the installation procedure in reverse.
Installing Options
63
Chapter 4
Replacing Consumable Products
Precautions During Replacement
Always observe the following handling precautions when replacing consumable products:
For details about the replacement, see the instructions on the package.
❏ Provide enough space for the replacement procedure. You will have to open some parts (such
as the printer cover) of the printer when you are replacing consumables.
❏ Do not install the consumable products that reach end of service life into the printer.
w
Warning:
❏ Be careful not to touch the fuser, which is marked CAUTION HOT SURFACE, or the
surrounding areas. If the printer has been in use, the fuser and surrounding areas may be very hot.
❏ Do not dispose of used consumable products in fire, as they may explode and cause injury. Dispose
of them according to local regulations.
Precautions for Replacing the Toner Cartridge
When the Toner light and the Error light are on, the printer has run out of toner. If the indicator
lights light up in this manner, or if a message is displayed on the EPSON Status Monitor screen,
replace the toner cartridge.
Always observe the following handling precautions when replacing the consumable products:
❏ Installing a genuine consumable product is recommended. Using a non-genuine consumable
product may affect print quality. EPSON shall not be liable for any damages or problems
arising from the use of consumable products not manufactured or approved by EPSON.
❏ When handling a toner cartridge, always place them on a clean, smooth surface.
❏ If you move a toner cartridge from a cool to a warm environment, wait for at least one hour
before installing it to prevent damage from condensation.
❏ Do not expose the toner cartridge to room light any longer than necessary.
Replacing Consumable Products
64
❏ The toner cartridge is not an independent unit that you install directly into the printer. The
cartridge needs to be inserted into the developer unit’s casing and then installed into the
printer.
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Warning:
❏ Do not touch the toner. Always keep toner away from your eyes. If toner gets on your skin or
clothes, wash it off with soap and water immediately.
❏ Keep consumable products out of the reach of children.
❏ Do not dispose of used consumable products in fire, as they may explode and cause injury. Dispose
of them according to local regulations.
❏ If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to clean it up.
Because the fine particles can cause a fire or explosion if they come into contact with a spark, do
not use a vacuum cleaner.
❏ Be careful not to touch the fuser, which is marked CAUTION HOT SURFACE, or surrounding
areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you
must touch one of these areas, wait 30 minutes to allow the heat subside before doing so.
Replacing Consumable Products
65
c
Caution:
❏ You must completely open the printer cover when replacing the toner cartridge; otherwise, you
may damage the printer.
❏ Never touch the developing roller that is exposed after removing the protective cover; otherwise,
print quality may decline.
❏ When you replace the toner cartridge, wipe paper dust and marks from the metal roller inside the
printer with a dry and soft cloth as shown below.
* metal roller
Replacing Consumable Products
66
Chapter 5
Cleaning and Transporting the Printer
Cleaning the Printer
The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the
printer and clean it with a soft, clean cloth moistened with a mild detergent.
c
Caution:
Never use alcohol or paint thinner to clean the printer cover. These chemicals can damage the
components and the case. Be careful not to get water onto the printer mechanism or any electrical
components.
Cleaning the pickup roller
1. Turn off the printer.
* OFF
Cleaning and Transporting the Printer
67
2. Pull the paper cassette unit out and remove the papers.
3. Gently wipe the rubber parts of the pickup roller inside the printer with a well-wrung wet
cloth.
4. Load the papers back on the paper cassette unit and reinstall the cassette.
Cleaning and Transporting the Printer
68
Cleaning inside the printer
1. Open the top cover and MP tray.
2. Remove the developer unit containing the toner cartridge.
3. Put your finger into the hole of the outer green knob on each side of the photoconductor unit.
Then, pull the photoconductor unit towards you.
Cleaning and Transporting the Printer
69
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Warning:
Be careful not to touch the fuser, which is marked CAUTION HOT SURFACE, or the
surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very
hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing
so.
c
Caution:
❏ Never touch the developing roller that is exposed after removing the protecting cover;
otherwise, print quality may decline.
❏ Do not expose the photoconductor unit to room light any longer than necessary.
❏ Never touch the photoconductor unit’s light-sensitive drum; otherwise, print quality may
decline.
Cleaning and Transporting the Printer
70
4. Wipe paper dust and marks from the metal roller inside the printer with a dry and soft cloth as
shown below.
* metal roller
5. Move the green cleaning lever of the photoconductor wire back and forth slowly several times
from one end to the other.
Note:
❏ If the protective tape is stuck on the photoconductor unit, remove the tape before moving the cleaning
lever.
❏ After cleaning, make sure to return the green cleaning lever to the original position until it locks.
Cleaning and Transporting the Printer
71
6. Insert the photoconductor unit slowly all the way in.
7. Insert the developer unit containing the toner cartridge slowly all the way in.
8. Close the top cover and MP tray.
Cleaning and Transporting the Printer
72
Transporting the Printer
Finding a place for the printer
When relocating the printer, always choose a location that has adequate space for easy operation
and maintenance. Use the following illustration as a guide for the amount of space required around
the printer to ensure smooth operation.
a. 20 cm
b. 20 cm
c. 30 cm
d. 50 cm
e. 30 cm
To install and use any of the following options, you will need the indicated amount of additional
space.
The 250-sheet paper cassette unit adds 10 cm (3.9 in.) to the bottom of the printer.
In addition to space considerations, always heed the following precautions when finding a place to
locate the printer:
❏ Place the printer where you can easily unplug the power cord.
Cleaning and Transporting the Printer
73
❏ Keep the entire computer and printer system away from potential sources of interference, such
as loudspeakers or the base units of cordless telephones.
❏ Avoid using an electrical outlet that is controlled by wall switches or automatic timers.
Accidental disruption of power can erase valuable information in your computer’s and
printer’s memory.
c
Caution:
❏ Leave adequate room around the printer to allow for sufficient ventilation.
❏ Avoid locations that are subject to direct sunlight, excessive heat, moisture, or dust.
❏ Avoid using outlets that other appliances are plugged into.
❏ Use a grounded outlet that matches the printer’s power plug. Do not use an adapter plug.
❏ Only use an outlet that meets the power requirements for this printer.
For long distances
Repacking the printer
If you need to transport your printer for long distances, carefully repack it using the original box
and packing materials.
1. Turn off the printer and remove the following items:
❏ Power cord
❏ Interface cables
❏ Loaded paper
❏ Toner cartridge
❏ Developer unit
❏ Installed options
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Caution:
Do not remove the photoconductor unit. If you carry the printer without the photoconductor unit
installed, the printer may be damaged.
2. Attach the protective materials onto the printer, then repack the printer in its original box.
c
Caution:
When moving the printer, always keep it horizontal.
Cleaning and Transporting the Printer
74
For short distances
Always pay attention to the following handling precautions when you need to move the printer for
short distances.
1. Turn off the printer and remove the following items:
❏ Power cord
❏ Interface cables
❏ Loaded Paper
❏ Installed options
2. Be sure to lift the printer by the correct positions as shown below.
c
Caution:
When moving the printer, always keep it horizontal.
Cleaning and Transporting the Printer
75
Chapter 6
Troubleshooting
Clearing Jammed Paper
If paper becomes jammed in the printer, the EPSON Status Monitor provides alert messages.
Precautions for clearing jammed paper
Be sure to observe the following points when you clear jammed paper.
❏ Do not remove jammed paper by force. Torn paper can be difficult to remove and might cause
other paper jams. Pull it gently in order to avoid tearing.
❏ Always try to remove jammed paper with both hands to avoid tearing it.
❏ If jammed paper is torn and remains in the printer, or if paper is jammed in a place not
mentioned in this section, contact your dealer.
❏ Make sure that the paper type that is loaded is the same as the Paper Type setting in the printer
driver.
❏ Do not expose the photoconductor unit to sunlight at all.
w
Warning:
❏ Be careful not to touch the fuser, which is marked CAUTION HOT SURFACE, or the
surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very
hot.
❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause
injury.
Troubleshooting
76
Paper Jam around the standard lower cassette
1. Remove the standard paper cassette, gently pull any sheets of paper out, and reinstall the paper
cassette.
Paper Jam around the 250-sheet Paper Cassette Unit
1. Remove the optional paper cassette, gently pull any sheets of paper out, and reinstall the paper
cassette.
Troubleshooting
77
2. Remove the standard paper cassette, gently pull any sheets of paper out, and reinstall the paper
cassette.
Paper Jam in the 250-sheet Paper Cassette Unit
1. Remove the optional paper cassettes from the bottom one, then gently pull any sheets of paper
out.
Troubleshooting
78
2. Reinstall the paper cassettes.
Paper Jam inside the printer
1. Open the top cover and MP tray.
2. Remove the developer unit containing the toner cartridge.
Troubleshooting
79
3. Put your finger into the hole of the outer green knob on each side of the photoconductor unit.
Then, pull the photoconductor unit towards you.
w
Warning:
Be careful not to touch the fuser, which is marked CAUTION HOT SURFACE, or the
surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very
hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing
so.
Troubleshooting
80
c
Caution:
❏ Never touch the developing roller that is exposed after removing the protecting cover;
otherwise, print quality may decline.
❏ Do not expose the photoconductor unit to room light any longer than necessary.
❏ Never touch the photoconductor unit’s light-sensitive drum; otherwise, print quality may
decline.
4. Gently pull any sheets of paper out straight towards you.
Troubleshooting
81
5. Insert the photoconductor unit slowly all the way in.
6. Insert the developer unit containing the toner cartridge slowly all the way in.
Note:
If you cannot insert the developer unit all the way in, remove and insert the photoconductor unit, then
insert the developer unit again.
7. Close the top cover and MP tray.
Troubleshooting
82
Paper Jam around the MP tray
1. Remove the paper on the subtray, then bring the subtray back into the MP tray.
c
Caution:
Even if you see any jammed paper when you perform this step, do not pull it out. Otherwise, the
printer may be damaged.
2. Open the top cover.
Troubleshooting
83
3. Remove the developer unit containing the toner cartridge.
4. Put your finger into the hole of the outer green knob on each side of the photoconductor unit.
Then, pull the photoconductor unit towards you.
w
Warning:
Be careful not to touch the fuser, which is marked CAUTION HOT SURFACE, or the
surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very
hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing
so.
Troubleshooting
84
c
Caution:
❏ Never touch the developing roller that is exposed after removing the protecting cover;
otherwise, print quality may decline.
❏ Do not expose the photoconductor unit to room light any longer than necessary.
❏ Never touch the photoconductor unit's light-sensitive drum; otherwise, print quality may
decline.
5. Gently pull any sheets of paper out straight towards you.
Troubleshooting
85
6. Insert the photoconductor unit slowly all the way in.
7. Insert the developer unit containing the toner cartridge slowly all the way in.
Note:
If you cannot insert the developer unit all the way in, remove and insert the photoconductor unit, then
insert the developer unit again.
8. Close the top cover and load the paper back on the MP tray.
Troubleshooting
86
Note:
For details about loading papers, see “MP tray” on page 25.
Paper Jam around the rear cover
1. Open the rear cover.
2. Pull the green labeled lever down and gently pull any sheets of paper out.
Troubleshooting
87
3. Close the rear cover.
4. Open and close the top cover.
Paper Jam around the DM tray
1. Remove the standard paper cassette.
Troubleshooting
88
2. From the rear view, push the DM tray and gently pull any sheets of paper out.
Note:
Do not touch any metal part except the green lever on the DM tray.
3. From the front view, push the DM tray and gently pull any sheets of paper out.
4. Reinstall the paper cassette.
5. Open and close the top cover.
Troubleshooting
89
Printing a Status Sheet
To confirm the current status of the printer, and that the options are installed correctly, print a
status sheet using the printer’s control panel or the printer driver.
To print a status sheet from the printer’s control panel, see “Control panel” on page 22.
To print a status sheet from the printer driver, for Windows, see “Printing a status sheet” on page
113.
Operational Problems
The Ready light does not turn on
Cause
What to do
The power cord may not be properly plugged into
the electrical outlet.
Turn off the printer, check the power cord connections between
the printer and the electrical outlet, then turn the printer back on.
The electrical outlet may be controlled by an
outside switch or an automatic timer.
Make sure that the switch is turned on or plug another electrical
device into the outlet to check whether the outlet is operating
properly.
The printer does not print (Ready light off)
Cause
What to do
The printer is offline.
Press the Start/Stop button once to switch the printer to ready
status.
Some error may have occurred.
Check if an error light is on or flashing. See “Status and Error
Lights” on page 100.
The Ready light is on but nothing prints
Cause
What to do
Your computer may not be properly connected to
the printer.
Perform the procedure illustrated in the Setup Guide.
The interface cable may not be plugged in securely.
Check both ends of the interface cable between the printer
and the computer.
Troubleshooting
90
You may not be using the correct interface cable.
If you are using the USB interface, use a Revision 2.0 cable.
Your application software is not properly set up for
your printer.
Make sure that the printer is selected in your application
software.
Your computer system’s memory is too small to
handle the volume of data in your document.
Try reducing the image resolution of your document in the
application software, or install more memory in your computer
if you can.
The optional product is not available
Cause
What to do
The printer does not recognize the optional product.
Print a status sheet to see if the printer recognizes the optional
product. If not, reinstall the optional product.
For Windows users, EPSON Status Monitor is not
installed.
For Macintosh users, you do not re-register the printer.
For Windows users:
You have to install EPSON Status Monitor, or make settings
manually in the printer driver. See “Making Optional Settings”
on page 113.
For Macintosh users:
When you have attached or removed options from the
printer, you need to start EPSON Status Monitor, or delete and
re-register the printer.
To delete the printer, use Print Setup Utility (for Mac OS X 10.3
and 10.4) or Print Center (for Mac OS X 10.2).
The remaining service life of the toner cartridge is not updated (For
Windows users only)
Cause
What to do
The interval between updating information for the
consumables is too long.
Press the Get Information Now button on the Consumable Info
Settings dialog box. You can also change the interval for
updating information about the consumables on the
Consumable Info Settings dialog box.
Printout Problems
The font cannot be printed
Cause
What to do
Troubleshooting
91
For Windows users, you may use the printer fonts
substituted for specified TrueType fonts.
In the printer driver, choose the Print TrueType fonts as bitmap
check box in the Extended Settings dialog box.
The selected font is not supported by your printer.
Make sure that you have installed the correct font. See the
Font Guide for more information.
Printout is garbled
Cause
What to do
The interface cable may not be plugged in securely.
Make sure that both ends of the interface cable are plugged
in securely.
You may not be using the correct interface cable.
If you are using the USB interface, use a Revision 2.0 cable.
Note:
If a status sheet does not print correctly, your printer may be damaged. Contact your dealer or a qualified
service representative.
The printout position is not correct
Cause
What to do
The page length and margins may be set incorrectly
in your application.
Make sure that you are using the correct page length and
margin settings in your application.
The Paper Size setting may be incorrect.
Make sure that the correct paper size is selected in the printer
driver settings.
MP Tray Size setting may be incorrect.
Make sure that you have selected MP Tray in the Paper Source
drop-down list and specified the correct paper size in the
printer driver settings.
Graphics do not print correctly
Cause
What to do
The printer emulation setting in your application may
be incorrect.
Make sure that your application is set for the printer emulation
you are using. For example, if you are using the ESC/Page
mode, make sure that your application is set to use an
ESC/Page printer.
You may need more memory.
Graphics require large amounts of memory. Install an
appropriate memory module. See “Memory Module” on
page 59.
Troubleshooting
92
Print Quality Problems
The background is dark or dirty
Cause
What to do
You may not be using the correct type of paper for
your printer.
If the surface of your paper is too rough, printed characters
may appear distorted or broken. Smooth, high-quality copier
paper is recommended for best results. See “Available paper
types” on page 153 for information on choosing paper.
The paper path inside the printer may be dusty.
Clean internal printer components by printing three pages
with only one character per page.
The Density setting may be too dark.
In the printer driver, click the Optional Settings tab in the
Extended Settings dialog box, then lighten the Density setting.
White dots appear in the printout
Cause
What to do
The paper path inside the printer may be dusty.
Clean internal printer components by printing three pages
with only one character per page.
Print quality or tone is uneven
Cause
What to do
Your paper may be moist or damp.
Do not store paper in a humid or damp environment.
The toner cartridge may be near the end of its service
life.
If the message in EPSON Status Monitor indicates that the
toner cartridge is near the end of its service life, replace it. See
“Precautions for Replacing the Toner Cartridge” on page 64.
For Windows users, you can also check the remaining service
lives of the toner cartridge by looking at the Basic Settings tab
in the printer driver.
A vertical line appears on the printout
Cause
What to do
Either the metal roller or photoconductor wire inside
the printer is dirty.
Clean the metal roller and photoconductor wire inside the
printer. For details, see “Cleaning inside the printer” on page
69.
Troubleshooting
93
Toner smudges
Cause
What to do
Your paper may be moist or damp.
Do not store your paper in a humid or damp environment.
You may not be using the correct type of paper for
your printer.
Smooth, high-quality copier paper is recommended for best
results. See “Available paper types” on page 153 for
information on choosing paper.
The paper path inside the printer may be dusty.
Clean internal printer components by printing three pages
with only one character per page.
Areas are missing in the printed image
Cause
What to do
Your paper may be moist or damp.
This printer is sensitive to moisture absorbed by the paper. The
higher the moisture content in the paper, the lighter the
printout. Do not store paper in a humid or damp environment.
You may not be using the correct type of paper for
your printer.
If the surface of your paper is too rough, printed characters
may appear distorted or broken. Smooth, high-quality copier
paper is recommended for best results. See “Available paper
types” on page 153 for information on choosing paper.
Completely blank pages are output
Cause
What to do
The printer may have loaded more than one sheet at
a time.
Remove the paper stack and fan it. Tap it on a flat surface to
even the edges, then reload the paper.
The problem may be with your application or
interface cable.
Print out a status sheet. See “Printing a Status Sheet” on page
90. If a blank page is ejected, the problem may be with the
printer. Turn off the printer and contact your dealer.
The Paper Size setting may be incorrect.
Make sure that the correct paper size is selected in the printer
driver settings.
MP Tray Size setting may be incorrect.
Make sure that you have selected MP Tray in the Paper Source
drop-down list and specified the correct paper size in the
printer driver settings.
The cartridge seal may not be pulled out of the toner
cartridge.
Make sure that the cartridge seal has been pulled out
completely. For details, see the instructions on the toner
cartridge package.
Troubleshooting
94
The toner cartridge may be near the end of its service
life.
If the message in EPSON Status Monitor indicates that the
toner cartridge is near the end of its service life, replace it. See
“Precautions for Replacing the Toner Cartridge” on page 64.
For Windows users, you can also check the remaining service
life of the toner cartridge by looking at the Basic Settings tab
in the printer driver.
The printed image is light or faint
Cause
What to do
Your paper may be moist or damp.
Do not store your paper in a humid or damp environment.
The Toner Save mode may be on.
Turn off the Toner Save mode using the printer driver. To
modify the Toner Save mode using the printer driver, select the
Advanced button in the Basic Settings tab, and click the More
Settings. Deselect the Toner Save check box in the More
Settings dialog box for Windows users or in the Advanced
dialog for Mac users.
The toner cartridge may be near the end of its service
life.
If the message in EPSON Status Monitor indicates that the
toner cartridge is near the end of its service life, replace it. See
“Precautions for Replacing the Toner Cartridge” on page 64.
For Windows users, you can also check the remaining service
life of the toner cartridge by looking at the Basic Settings tab
in the printer driver.
The non-printed side of the page is dirty
Cause
What to do
Toner may have spilled onto the paper feed path.
Clean internal printer components by printing three pages
with only one character per page.
Printing was made right after clearing the paper jam.
Make a few one-sided printouts.
Print quality decreased
Cause
What to do
The printer cannot print in the required quality level
because of insufficient memory, and the printer
lowers the quality automatically so that the printer
can continue printing.
Check to see if the printout is acceptable. If not, add more
memory for a permanent solution or lower print quality
temporarily in the printer driver.
Troubleshooting
95
Memory Problems
Insufficient memory for current task
Cause
What to do
The printer has insufficient memory for current task.
Add more memory for a permanent solution or lower print
quality temporarily in the printer driver.
Insufficient memory to print all copies
Cause
What to do
The printer does not have sufficient memory to
collate print jobs.
Only one set of copies will be printed. Reduce the contents of
print jobs, or add more memory. For information on installing
more memory, see “Memory Module” on page 59.
Paper Handling Problems
Paper does not feed properly
Cause
What to do
The paper guides are not set correctly.
Make sure that the paper guides in all the paper cassettes
and the MP tray are set to the correct paper size positions.
The paper source setting may not be correct.
Make sure that you have selected the correct paper source in
your application.
There may be no paper in the paper source.
Load paper into the selected paper source.
The size of loaded paper differs from the selected
paper size in the printer driver.
Make sure that the correct paper size is selected in the printer
driver settings.
The size/type of loaded paper is not selected in the
Printer Settings dialog box.
In the Printer Settings dialog box in the printer driver, set the
size/type of loaded paper properly.
Too many sheets may be loaded in the MP tray or
paper cassettes.
Make sure that you have not tried to load too many sheets of
paper. For the maximum paper capacity for each paper
source, see “General” on page 155.
If paper does not feed from the optional paper
cassette unit, the unit may not be installed properly.
For instructions on installing the unit, see “Optional Paper
Cassette Unit” on page 55.
When you make duplex printing from the MP tray, the
standard paper cassette is not installed.
Install the standard paper cassette.
Troubleshooting
96
When the optional paper cassette is installed, the
cassettes located above the one to feed paper from
are not installed.
Set all the paper cassettes above the one to feed paper from.
The pickup roller is dirty.
Clean up the pickup roller. For instructions, see “Cleaning the
pickup roller” on page 67.
The optional paper cassette may not be installed
properly.
See “Optional Paper Cassette Unit” on page 55 for instructions
on installing an optional paper cassette unit.
Problems Using Options
To confirm your options are installed correctly, print a status sheet. See “Printing a Status Sheet”
on page 90 for details.
Feed jam when using the optional paper cassette
Cause
What to do
The paper is jammed at the optional paper cassette.
See “Clearing Jammed Paper” on page 76 to clear jammed
paper.
An installed option cannot be used
Cause
What to do
The installed option is not defined in the printer driver.
For Windows users:
You have to make settings manually in the printer driver. See
“Making Optional Settings” on page 113.
For Macintosh users:
When you have attached or removed options from the
printer, you need to start EPSON Status Monitor, or delete and
re-register the printer.
To delete the printer, use Print Setup Utility (for Mac OS X 10.3
and 10.4) or Print Center (for Mac OS X 10.2).
Correcting USB Problems
If you are having difficulty using printer with a USB connection, see if your problem is listed
below, and take any recommended actions.
Troubleshooting
97
USB connections
USB cables or connections can sometimes be the source of USB problems.
For best results, you should connect the printer directly to the computer’s USB port. If you must
use multiple USB hubs, we recommend that you connect the printer to the first-tier hub.
Windows operating system
Your computer must be a model pre-installed with Windows Vista, Vista x64, XP, XP x64, 2000,
Server 2003, or Server 2003 x64, or a model that was pre-installed with Windows 2000, Server 2003,
or Server 2003 x64, and upgraded to Windows Vista, Vista x64, XP or XP x64. You may not be able
to install or run the USB printer driver on a computer that does not meet these specifications or that
is not equipped with a built-in USB port.
For details about your computer, contact your dealer.
Printer software installation
Incorrect or incomplete software installation can lead to USB problems. Take note of the following
and perform the recommended checks to ensure proper installation.
Checking printer software installation
When using Windows Vista, Vista x64, XP, XP x64, 2000, Server 2003, or Server 2003 x64, you must
follow the steps in the Setup Guide packed with the printer to install the printer software.
Otherwise, Microsoft’s Universal driver may be installed instead. To check if the Universal driver
has been installed, follow the steps below.
1. Open the Printers folder, then right-click the icon of your printer.
2. Click Printing Preferences on the shortcut menu that appears, then right-click anywhere in
the driver.
If About is displayed in the shortcut menu that appears, click it. If a message box with the
words “Unidrv Printer Driver” appears, you must reinstall the printer software as described in
the Setup Guide. If About is not displayed, the printer software has been installed correctly.
Troubleshooting
98
Note:
For Windows 2000, if the Digital Signature Not Found dialog box appears during the installation process,
click Yes. If you click No, you will have to install the printer software again.
For Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server 2003 x64, if the Software Installation
dialog box appears during the installation process, click Continue Anyway. If you click STOP
Installation, you will have to install the printer software again.
Network Connection Problems (only for the DN model)
Cannot install software or drivers
Cause
What to do
You are not accessing the operating system with the
administrative privilege.
Access the operating system with the administrative privilege.
Cannot access the shared printer
Cause
What to do
Inappropriate texts are used for the Share name of
the shared printer.
Do not use spaces or hyphens for the Share name.
An additional driver cannot be installed on the client
computer, although the print server’s OS and the
client OS are different.
Install the printer drivers from the CD-ROM.
Your network system causes this problem.
Ask the administrator of the network for assistance.
Note:
For the additional driver to be installed, please see the table below.
Troubleshooting
99
Server OS
Client OS
Additional Driver
Windows 2000
Windows XP or 2000 clients
Intel Windows 2000
Windows XP*
Windows XP or 2000 clients
Intel Windows 2000 or XP
Windows XP x64 clients
x64 Windows XP
Windows XP or 2000 clients
x86 Windows 2000, Windows XP
and Windows Server 2003
Windows XP x64 clients
x64 Windows XP and Windows
Server 2003
Windows Vista, XP, 2000 or Server
2003 clients
x86 Type 3 - User Mode
Windows Vista x64, XP x64 or Server
2003 x64 clients
x64 Type 3 - User Mode
Windows XP x64, Server 2003, or
Server 2003 x64*
Windows Vista, Vista x64
*
The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2, Windows
2003 Service Pack 1, or later.
Status and Error Lights
You can check the printer status from combinations and patterns of the error lights on the control
panel. For information on the location of the lights, see “Control panel” on page 22.
Note:
You can check the printer status and error easily on the computer by using EPSON Status Monitor. For
details about EPSON Status Monitor, for Windows see “Using EPSON Status Monitor” on page 114, for
Macintosh see “Using EPSON Status Monitor” on page 135.
The status of the lights are illustrated below.
light on
blink rapidly (every 0.3 seconds)
blink slowly (every 0.6 seconds)
blink very slowly (turn on for 0.6 seconds, off for 2.4 seconds)
Light off
Note:
How the lights change depends on an error type. Ignore this mark.
Troubleshooting
100
Reset
Explanation:
The printer’s current interface has been reset and the buffer has been cleared. However, other
interfaces are still active and retain their settings and data.
Form Feed
Explanation:
The printer is ejecting paper due to a user request. This warning appears when pressing the
Start/Stop button once to make the printer offline, then holding down the Start/Stop button for
more than 2 seconds in order not to receive form feed command.
Status Sheet
Explanation:
The printer is printing the status sheet.
Wait until the printing is finished.
Writing ROM
Explanation:
The ROM module in the slot is being written.
Wait until the light is off.
Sleep Mode
Explanation:
The printer is currently in the power-save mode.
This mode is canceled when the printer receives print data.
Warming Up
Explanation:
The printer is warming up the fuser to be ready to print.
Ready
Explanation:
The printer is ready to receive data and print.
Offline
Explanation:
The printer is not ready to print.
Press the Start/Stop button.
Troubleshooting
101
Cover Open
Explanation:
The cover on the printer is open.
Close the cover.
Print Data Error
Explanation:
The print data is deleted because it is incorrect.
Make sure the appropriate printer driver are used.
Insufficient Memory to Print All Copies
Explanation:
Printing by the specified number of copies is no longer possible due to insufficient memory (RAM).
Print only one copy at a time.
Print Quality Decreased (due to insufficient memory)
Explanation:
There is insufficient memory to print the page at the specified print quality.
The printer automatically lowers the print quality so that it can continue printing. If the quality of
the printout is not acceptable, simplify the page by limiting the number of graphics or reducing
the number and size of fonts.
You may need to increase the amount of printer memory so that you can get the desired print
quality for your document. For more information on adding memory, see “Memory Module” on
page 59.
Insufficient Memory for Current Task
Explanation:
The printer has insufficient memory to complete the current print job.
Press the Information button on the control panel to clear the warning. To cancel the print job,
use your computer to delete it from the print queue.
To prevent this problem from recurring, add more memory to your printer as described in
“Memory modules” on page 158, or reduce the resolution of the image to be printed.
Self Test
Explanation:
The printer is currently performing a self test and initialization.
Troubleshooting
102
Installed Toner Cartridge is Not a Genuine EPSON Product
Explanation:
The installed toner cartridge is not a genuine EPSON product.
Installing a genuine toner cartridge is recommended. Using a non-genuine toner cartridge may
affect print quality. EPSON shall not be liable for any damages or problems arising from the use of
consumable products not manufactured or approved by EPSON.
Install a genuine EPSON product. See “Precautions for Replacing the Toner Cartridge” on page
64 for instructions on replacing the toner cartridge.
Toner Low
Explanation:
The toner cartridge is near the end of its service life.
Prepare a new toner cartridge.
RAM check
Explanation:
The printer is checking the RAM.
Check Paper Type
Explanation:
The paper loaded in the printer does not match the paper type setting in the printer driver.
Load the correct type of paper into the printer. To clear the warning, press the Information button
on the control panel.
ROM check
Explanation:
The printer is checking the ROM.
Cancel Print Job
Explanation:
The printer is canceling the current print job.
Wait until the cancellation is finished.
Cancel Print Job (by host)
Explanation:
The print job is canceled at the printer driver.
Wait until the cancellation is finished.
Troubleshooting
103
Insufficient Memory for Current Task
Explanation:
The printer has insufficient memory to execute the current task.
Press the Start/Stop button on the control panel to resume printing, or press the + Cancel Job
button to cancel the print job.
Insufficient Memory for Duplex Printing
Explanation:
There is not enough memory for duplex printing.
The printer prints only on the front and ejects the paper. Press the Start/Stop button to print on the
back of the next sheet, or press the + Cancel Job button to cancel the print job. Printing resumes
automatically after a certain period of time.
Page contains too much data to process
Explanation:
The required time to process the print data exceeded the print engine speed because the
current page is too complex.
Replace the loaded paper with the correct size paper and press the Start/Stop button to resume
printing, or press the + Cancel Job button to cancel the print job.
Write Error ROM
Explanation:
This warning indicates an internal error in the printer.
Reset the printer. If this error persists, consult your dealer.
Installed Toner Cartridge is Not a Genuine EPSON Product
Explanation:
The installed toner cartridge is not a genuine EPSON product.
Installing a genuine toner cartridge is recommended. Using a non-genuine toner cartridge may
affect print quality. EPSON shall not be liable for any damages or problems arising from the use of
consumable products not manufactured or approved by EPSON.
Install a genuine EPSON product. See “Precautions for Replacing the Toner Cartridge” on page
64 for instructions on replacing the toner cartridge. To continue printing, press Start/Stop button.
No Toner Cartridge/Developer Unit Installed
Explanation:
Either the toner cartridge/developer unit is not installed or is installed incorrectly.
Check to see if the toner cartridge and the developer unit are installed properly and follow the
instructions under “Precautions for Replacing the Toner Cartridge” on page 64 to install or
uninstall them.
Toner Cartridge Identification Error
Explanation:
Either the toner cartridge is installed incorrectly or a different manufacturer’s cartridge is installed.
Reset the toner cartridge or replace it to a new one. See “Precautions for Replacing the Toner
Cartridge” on page 64 for instructions.
Troubleshooting
104
Toner Cartridge Memory Error
Explanation:
A memory read/write error has occurred.
Reset the toner cartridge or replace it to a new one. See “Precautions for Replacing the Toner
Cartridge” on page 64 for instructions. If this does not resolve the problem, turn the power off and
then on again.
Replace Toner
Explanation:
The indicated toner cartridges have reached the end of its service life and need to be replaced.
When the Error light turns on, you cannot continue printing. Replace the toner cartridge with a
new one. See “Precautions for Replacing the Toner Cartridge” on page 64 for instructions.
Check Paper Size
Explanation:
The paper loaded in the specified paper source does not match the required paper size.
Replace the loaded paper with the correct size paper and press the Start/Stop button to resume
printing, or press the + Cancel Job button to cancel the print job.
Manual Feed
Explanation:
Indicates that the Manual Feed setting is selected in the printer driver.
Make sure that the desired paper is displayed in the printer driver and loaded in the manual feed
slot on the MP tray. You have to press the Start/Stop button once when you want to print in
manual feed mode.
If you want to print from the MP tray or the optional 250-sheet Paper Cassette Unit after printing in
the manual mode, be sure to clear the Manual Feed setting in the printer driver settings.
Note:
Before printing in the manual feed mode, take out the paper from other paper sources.
Duplex Printing Error
Explanation:
The printer has encountered problems during duplex printing. They may be caused by incorrect
settings for the paper source you are using.
Make sure you are using an appropriate type and size of paper for the duplex printing.
Paper Cassette Not Installed
Explanation:
The paper cassette is not installed, or not installed properly.
Install the paper cassette correctly.
Paper Out
Explanation:
There is no paper in the specified paper source.
Load paper of the size into the paper source.
Troubleshooting
105
Paper Jam
Explanation:
A paper jam occurs.
Clear the paper jam. See “Clearing Jammed Paper” on page 76 for instructions.
Reset All
Explanation:
All printer settings have been reset to the default configuration, or to the last settings that were
saved.
Service Required (engine error)
Explanation:
A print engine error has been detected.
Turn off the printer. Wait at least 5 seconds, then turn it back on. If the lights come on again, turn
off the printer, unplug the power cord, and contact a qualified service representative.
Cancel All Print Jobs
Explanation:
The printer is canceling all print jobs in the printer memory, including jobs the printer is currently
receiving or printing.
Wait until the cancellation is finished.
Service Required (controller error)
Explanation:
A controller error has been detected.
Turn off the printer. Wait at least 5 seconds, then turn it back on. If all the lights come on again,
turn off the printer, unplug the power cord, and contact a qualified service representative.
Canceling Printing
Press the + Cancel Job button on the printer‘s control panel.
To cancel a print job before it is sent from your computer, see “Cancelling a Print Job” on page 33.
Printing in the PostScript 3 Mode Problems
The problems listed in this section are those that you may encounter when printing with the
PostScript driver. All procedural instructions refer to the PostScript printer driver.
Troubleshooting
106
The printer does not print correctly in the PostScript mode
Cause
What to do
The printer’s emulation mode setting is incorrect.
The printer is set to the Auto mode by default, so that it can
automatically determine the encoding used in the received
print job data and select the appropriate emulation mode.
However, there are situations where the printer cannot select
the correct emulation mode. In this case, it must be set
manually to PS3.
Set the emulation mode through the SelecType Emulation
Menu on the printer. For details about setting, see the Network
Guide.
The printer’s emulation mode setting for the interface
that you are using is incorrect.
The emulation mode can be set individually for each interface
which receives print job data. Set the emulation mode for the
interface you are using to PS3.
Set the emulation mode through the SelecType Emulation
Menu on the printer. For details about setting, see the Network
Guide.
The printer does not print
Cause
What to do
The Print to file check box is selected in the Print
dialog box (except on Mac OS X).
Clear the Print to file check box in the Print dialog box.
The Save as File check box is selected on the Output
Options sheet in the Print dialog box (Mac OS X only).
Clear the Save as File check box on the Output Options sheet
in the Print dialog box.
An incorrect printer driver is selected.
Make sure that the PostScript printer driver that you are using
to print is selected.
The Emulation Menu in the printer’s Control Panel is
set to a mode other than Auto or PS3 for the interface
that you are using.
Change the mode setting to either Auto or PS3. For details
about setting, see the Network Guide.
The printer driver or printer that you need to use does not appear in the
Printer Setup Utility (Mac OS 10.3.x and 10.4.x) or Print Center (Mac OS
10.2)
Cause
What to do
The printer name has been changed.
Ask the network administrator for details, then select the
appropriate printer name.
Troubleshooting
107
The AppleTalk zone setting is incorrect.
Open the Printer Setup Utility (Mac OS 10.3.x and 10.4.x) or
Print Center (Mac OS 10.2), then select the AppleTalk zone
that the printer is connected to.
The font on the printout is different from that on the screen
Cause
What to do
The PostScript screen fonts are not installed.
The PostScript screen fonts must be installed on the computer
that you are using. Otherwise, the font that you select is
substituted by some other font for display on the screen.
For Windows users only
Specify the appropriate substitution fonts using the Font
Substitution Table.
The appropriate substitution fonts are not correctly
specified on the Device Settings sheet of the printer’s
Properties dialog box.
The printer fonts cannot be installed
Cause
What to do
The Emulation menu in the printer’s Control Panel is
not set to PS3 for the interface that you are using.
Change the Emulation Menu setting to PS3 for the interface
that you are using, then try reinstalling the printer fonts again.
For details about setting, see the Network Guide.
The edges of texts and/or images are not smooth
Cause
What to do
The Print Quality is set to Fast.
Change the Print Quality setting to Fine or Maximum.
The printer does not have sufficient memory.
Increase the printer memory.
The printer does not print normally via the USB interface
Cause
What to do
Troubleshooting
108
For Windows users only
The Data Format setting in the printer’s Properties is
not set to ASCII or TBCP.
The printer cannot print binary data when it is connected to
the computer via the USB interface. Make sure that the Data
Format setting, which is accessed by clicking Advanced on the
PostScript sheet of the printer’s Properties, is set to ASCII or
TBCP.
If your computer is running Windows Vista, Vista x64, XP, XP x64,
click the Device Settings tab in the printer’s Properties, then
click the Output Protocol setting and select ASCII or TBCP.
The printer does not print normally via the network interface (only for the
DN model)
Cause
What to do
The Data Format setting is different from the data
format setting specified in the application (except on
Mac OS X)
If the file is created in an application that allows you to
change the data format or encoding, such as Photoshop,
make sure that the setting in the application matches that in
the printer driver.
For Windows users only
Make sure that both the Send CTRL+D Before Each Job and
Send CTRL+D After Each Job settings are set to No.
The computer is connected to the network using
AppleTalk in a Windows 2000 environment, and the
Send CTRL+D Before Each Job or Send CTRL+D After
Each Job setting on the Device Settings sheet of the
printer’s Properties dialog box is set to Yes.
The network connection is something other than
AppleTalk, and the Data Format setting is not set to
ASCII data.
The network connection is something other than AppleTalk,
and the Data Format setting is not set to ASCII data.
For Windows users only
Click Advanced on the PostScript sheet of the printer’s
Properties, then change the Data Format setting from ASCII
data (default) to TBCP (Tagged binary communications
protocol).
The print data is too large.
When the Binary setting is set to On, TBCP is not available. Use
the Binary protocol. For details about setting, see the Network
Guide.
For Windows users only
Printing cannot be performed using the network
interface.
Click Advanced on the PostScript sheet of the printer’s
Properties, then change the Data Format setting from ASCII
data (default) to TBCP (Tagged binary communications
protocol).
When the Binary setting is set to On, TBCP is not available. Use
the Binary protocol. For details about setting, see the Network
Guide.
Troubleshooting
109
An undefined error occurs (Macintosh only)
Cause
What to do
The version of the Mac OS that you are using is
unsupported.
This printer’s driver can only be used on Macintosh computers
running Mac OS X version 10.2.8 or later.
Printing in the PCL6/PCL5 Mode Problems
The problems listed in this section are those that you may encounter when printing in the PCL6
mode. All procedural instructions, refer to the PCL6 printer driver.
The printer does not print
Cause
What to do
The Print to file check box is selected in the Print
dialog box.
Clear the Print to file check box in the Print dialog box.
The printer does not print correctly in the PCL mode
Cause
What to do
(PCL6 mode only) Graphics Mode may be set to
Vector and the printing data may include the data
that cannot be printed in the setting.
Access the printer driver, click the Graphics tab, click Options,
then select Raster as Graphics Mode.
The printer does not start manual duplex printing (PCL6 only)
Cause
What to do
The Print directly to the printer check box is not
selected.
Select the Print directly to the printer check box on the Details
tab.
The Network port is selected.
Change the port to either LPT or USB. The page order for duplex
printing will be corrected.
The font on the printout is different from that on the screen
Cause
What to do
Troubleshooting
110
The EPSON Screen Fonts are not installed.
The screen fonts must be installed on the computer that you are
using. Otherwise, the font that you select is substituted by some
other font for display on the screen.
The edges of texts and/or images are not smooth
Cause
What to do
(PCL6 mode only) The resolution is set to Fast (300
dpi).
Access the printer driver, click the Graphics tab, then select Fine
(600 dpi) as the resolution.
The printer does not have sufficient memory.
Increase the printer memory.
(PCL6 mode only) The RITech is set to Off.
Access the printer driver, click the Graphics tab, then select On
for RITech from the drop-down list.
Troubleshooting
111
Chapter 7
About the Printer Software for Windows
Using the Printer Driver
The printer driver is the software that allows you to adjust printer settings to get the best results.
Note:
The printer driver’s online help provides details on printer driver settings.
Note for Windows Vista users:
Do not press the power button or put your computer to standby or hibernate mode manually during printing.
Accessing the printer driver
You can access the printer driver directly from any application programs, and from your Windows
operating system.
The printer settings made from any Windows applications override the setting made from the
operating system.
From the application
Click Print, Print Setup, or Page Setup from the File menu. As necessary, click Setup, Options,
Properties, or a combination of these buttons.
Windows Vista users
Click
Start, click Control Panel, then double-click Printers. Right-click your printer's icon,
then click Printing Preferences.
Windows XP, Server 2003 users
Click Start, click Printers and Faxes. Right-click your printer’s icon, then click Printing
Preferences.
Windows 2000 users
Click Start, point to Settings, then click Printers. Right-click your printer’s icon, then click
Printing Preferences.
About the Printer Software for Windows
112
Printing a status sheet
To confirm the current status of the printer, print a status sheet from the printer driver.
1. Access the printer driver.
2. Click the Optional Settings tab and then click Status Sheet.
Changing the Printer Settings
You can change the printer settings, such as tray, printing, and setup menu. To open the dialog box,
click Printer Setting on the Optional Settings tab.
Making Extended Settings
You can make various settings in the Extended Settings dialog box. To open the dialog box, click
Extended Settings on the Optional Settings tab.
Making Optional Settings
You can update the installed option information manually if you have installed options to your
printer.
1. Access the printer driver.
2. Click the Optional Settings tab, then select Update the Printer Option Info Manually.
3. Click Settings. The Optional Settings dialog box appears.
4. Make settings for each installed option, then click OK.
Displaying consumable information
The remaining service life of the toner cartridge is displayed on the Basic Settings tab.
Note:
❏ This function is available only when EPSON Status Monitor is installed.
❏ This information might be different from the information displayed in EPSON Status Monitor. Use
EPSON Status Monitor to get more detailed information about consumables.
About the Printer Software for Windows
113
❏ If the genuine EPSON toner cartridge is not used, the level indicator and the alert icon showing the
remaining service life are not displayed.
Ordering Consumables
Click the Order Online button on the Basic Settings tab. See “Order Online” on page 122 for details.
Note:
This function is available only when EPSON Status Monitor is installed.
Using EPSON Status Monitor
EPSON Status Monitor is a utility program that monitors your printer and gives you information
about its current status.
Installing EPSON Status Monitor
1. Make sure that the printer is off and that Windows is running on your computer.
2. Insert the printer software CD-ROM in the CD-ROM drive.
Note:
❏ If the Epson Installation Program screen does not appear automatically, click
Start, then click
Computer (for Windows Vista) or click the My Computer icon on the desktop (for Windows XP,
2000 or Server 2003). Right-click the CD-ROM icon, click Open in the menu that appears, then
double-click Epsetup.exe.
❏ If the language selection window appears, select your language.
About the Printer Software for Windows
114
3. Click Custom Install.
Note:
❏ See the Network Guide for information on installing EPSON Status Monitor on a network.
❏ If you want to use the printer via the print server, you have to install EPSON Status Monitor from
the CD-ROM with administrator privileges in each client.
4. Click EPSON Status Monitor.
5. Make sure that your printer’s icon is selected, and click OK.
6. Read the license agreement statement, then click Accept.
7. Select your country or region, then click OK. EPSON Web site is registered.
Note:
❏ Be sure to register the Web site to order consumables online.
❏ If you click the Cancel button, the Web site is not registered, but the EPSON Status Monitor
installation continues.
8. When the installation is complete, click OK.
About the Printer Software for Windows
115
Accessing EPSON Status Monitor
Right-click the EPSON Status Monitor tray icon on the taskbar, then select the printer name and
menu you want to access.
Note:
❏ You can also access EPSON Status Monitor by clicking the Simple Status button on the Optional
Settings tab on the printer driver.
❏ The Order Online dialog box also appears by clicking the Order Online button on the Basic Settings tab
in the printer driver.
*
About
You can obtain information about EPSON Status Monitor such as
product versions or interface versions.
Simple Status
You can check printer status, errors, and warnings.
Detailed Status*
You can monitor detailed printer status. When a problem occurs, the
most probable solution is displayed. See “Detailed Status” on page
117.
Consumables
Information*
You can obtain information on paper sources and consumable
products. See “Consumables Information” on page 118.
Job Information*
You can check print job information. See “Job Information” on page
119.
Notice Settings
You can make specific monitoring settings. See “Notice Settings” on
page 121.
Order Online
You can order consumables online. See “Order Online” on page
122.
Tray Icon Settings
You can set the information to display when the Tray icon is
double-clicked.
You can also access any of the menus by clicking the appropriate tab on each information window.
Note for Windows Vista users:
EPSON Status Monitor is not available for monitoring Netware printers.
About the Printer Software for Windows
116
Note for Windows XP users:
EPSON Status Monitor is not available when printing from a Remote Desktop connection.
Note for Netware users:
When monitoring NetWare printers, a Novell Client that corresponds to your operating system must be
used. Operation is confirmed for the versions below:
❏ For Windows XP or 2000:
Novell Client 4.91 SP1 for Windows 2000/XP
❏ To monitor a NetWare printer, connect only one print server to each queue. For directions, see the
Network Guide for the printer.
❏ You cannot monitor a NetWare queue printer beyond the IPX router because the setting for IPX hops is
0.
❏ This product supports NetWare printers configured by a queue-based printing system such as Bindery
or NDS. You cannot monitor NDPS (Novell Distributed Print Services) printers.
Detailed Status
About the Printer Software for Windows
117
Consumables Information
a.
Paper:
Displays the paper size, the paper type and the approximate amount of
paper remaining in the paper source.
b.
Toner:
Indicates the remaining service life of the toner cartridge. The toner icon
flashes when the toner cartridge has some error or has neared the end of
its service life.
c.
Order Online
button:
Clicking this button enables you to order consumables online. See “Order
Online” on page 122 for details.
Note:
The remaining service life of the toner cartridge is displayed only if the genuine EPSON toner cartridge is
used.
About the Printer Software for Windows
118
Job Information
a.
Job Name:
Displays the user’s print job names. Other user’s print jobs are displayed as
--------.
b.
Status:
Waiting:
Indicates the print job is waiting to be printed.
Spooling:
Indicates the print job is being spooled on your
computer.
Deleting:
Indicates the print job is being deleted.
Printing:
Indicates the print job is printed currently.
Completed:
Indicates the print job has been finished.
Canceled:
Indicates the print job has been cancelled.
Held:
Indicates the print job is on hold.
c.
User:
Displays the user name.
d.
Computer:
Displays the name of the computer that sent the print job.
e.
Cancel Job
button:
Cancels the selected print job.
f.
Refresh
button:
Refreshes the information on this menu.
g.
Display
Settings
button:
Displays the Display Settings dialog box to select items and the order they
are displayed on the Job Information screen and to select the type of jobs
to be displayed.
Note for Windows XP users:
Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with
Windows clients do not support the job management function.
About the Printer Software for Windows
119
The Job Information tab is available when the following connections are used:
Server and Client Environments:
❏ When using the shared Windows 2000, Server 2003, or Server 2003 x64 LPR connection with
Windows Vista, Vista x64, XP, XP x64, or 2000 clients.
❏ When using the shared Windows Vista, Vista x64, 2000, Server 2003, or Server 2003 x64
Standard TCP/IP connection with Windows Vista, Vista x64, XP, XP x64, or 2000.
❏ When using the shared Windows Vista, Vista x64, 2000, Server 2003, or Server 2003 x64
EpsonNet Print TCP/IP connection with Windows Vista, Vista x64, XP, XP x64, or 2000 clients.
Client only Environments:
❏ When using the LPR connection (in Windows Vista, Vista x64, XP, XP x64, 2000, Server 2003, or
Server 2003 x64).
❏ When using the Standard TCP/IP connection (in Windows Vista, Vista x64, XP, XP x64, 2000,
Server 2003, or Server 2003 x64).
❏ When using the EpsonNet Print TCP/IP connection (in Windows Vista, Vista x64, XP, XP x64,
2000, Server 2003, or Server 2003 x64).
Note:
You cannot use this function in the following situations:
❏ When using an optional Ethernet interface card that does not support the job management function.
❏ When the NetWare connections do not support the job management function.
❏ When the printing jobs from NetWare and NetBEUI are displayed as “Unknown” on the Job
Management menu.
❏ Note that if the user account used to log on to a client is different from the user account used to connect
to the server, the Job Management function is not available.
About the Printer Software for Windows
120
Notice Settings
a.
Monitor the printer status
check box:
When this check box is selected, EPSON Status Monitor
monitors the printer status during a print job is processed.
b.
More Settings button:
Opens the More Settings dialog box to set how to display the
tray icon.
c.
Pop-up Notice:
Sets the notification to be displayed.
d.
Allow monitoring of the
shared printers check box:
When this check box is selected, a shared printer can be
monitored by other computers.
If you connect the printer via a server with Windows Point &
Print and the server and the client are both Windows XP or
later, it communicates with the OS communication function.
Therefore you can monitor the printer without selecting this
check box.
e
More Settings button:
Opens the More Settings dialog box to set how to
communicate with the shared printer.
f.
Display the Order Online
window automatically
check box:
When this check box is selected, the Order Online window
appears automatically when a consumable becomes low or
reaches end of service life and keeps appearing once a day
until the consumable is replaced.
g.
Display once a day when a
consumable is low check
box:
When this radio button is selected, the Order Online window
appears automatically once a day when you start printing or
display the status by accessing EPSON Status Monitor.
h.
Display only when a
consumable first becomes
low check box:
When this radio box is selected, the Order Online window
appears automatically only when a consumable first becomes
low.
About the Printer Software for Windows
121
i.
More Settings button:
Opens the More Settings dialog box in which you can set the
URL for placing an order appears.
j.
Monitor Settings button:
Opens the Monitor Settings dialog box to set the monitoring
interval.
Note for Windows Vista users:
When Allow monitoring of the shared printers check box is selected, the User Account Control dialog
box will appear. Then click Continue to make the settings.
Note:
When sharing the printer, be sure to set EPSON Status Monitor so that the shared printer can be monitored
on the print server.
Order Online
a.
Text box:
Displays the consumables and codes.
b.
Order Now/Find Dealer button:
Connects to the URL where you can place an order and find
the dealer nearest you.
If you do not want a confirmation message, select the Do not
display the confirmation message before connecting check box
in the More Settings dialog box. The More Settings dialog box
appears by clicking the More Settings button in the Notice
Settings dialog box.
c.
Consumables button:
Displays the consumables information.
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122
d.
Do not display this window
automatically until a
consumable becomes low or
reaches end of service life
check box:
When this check box is selected, the Order Online window
appears automatically only when a consumable first becomes
low or reaches end of service life.
Note:
If you do not register the URL when you install Epson Status monitor, you cannot order online. If necessary,
uninstall Epson Status Monitor once, then register the URL when you reinstall it.
Uninstalling the Printer Software
Note:
The illustrations in this section show Windows XP screens. They may be different from the screens for your
operating system.
1. Quit all applications.
2. For Windows Vista, click
Start, then click Control Panel.
For Windows XP, XP x64, Server 2003, or Server 2003 x64, click Start, click Control Panel, then
click Add or Remove Programs.
For Windows 2000, click Start, point to Settings, then click Control Panel.
3. For Windows Vista, double-click the Programs and Features icon.
For Windows XP, XP x64, Server 2003, or Server 2003 x64, click the Change or Remove
Programs icon.
For Windows 2000, double-click the Add/Remove Programs icon.
4. For Windows Vista, select EPSON Printer Software, then click Uninstall/Change.
For Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, select EPSON Printer
Software, then click Change/Remove.
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123
5. Click the Printer Model tab, select your printer’s icon.
6. If you wish to uninstall only utility, click the Utilities tab, and select the check box for the
printer software you want to uninstall.
7. Click OK.
Note:
You can uninstall EPSON Network Utility. When the utility is uninstalled, you cannot display the
printer status from EPSON Status Monitor of other printers.
8. Follow the on-screen instructions.
Sharing the Printer on a Network
Sharing the printer
This section describes how to share the printer on a standard Windows network.
The computers on a network can share a printer that is directly connected to one of them. The
computer that is directly connected to the printer is the print server, and the other computers are
the clients which need permission to share the printer with the print server. The clients share the
printer via the print server.
According to the versions of Windows OS and your access rights on the network, perform the
appropriate settings of the print server and clients.
Setting the print server
See “Using an additional driver” on page 125.
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124
Setting the clients
See “With Windows Vista, Vista x64, XP, XP x64, or 2000” on page 129.
Note:
❏ When sharing the printer, be sure to set EPSON Status Monitor so that the shared printer can be
monitored on the print server. See “Notice Settings” on page 121.
❏ The print server and clients should be set on the same network system, and they should be under the same
network management beforehand.
Using an additional driver
When the print server’s OS is Windows Vista, Vista x64, XP, XP x64, 2000, Server 2003, or Server
2003 x64, you can install the additional drivers on the server. The additional drivers are for client
computers that have different OS from the server.
Follow the steps below to set a Windows Vista, Vista x64, XP, XP x64, 2000, Server 2003, or Server
2003 x64 as a print server, then install the additional drivers.
Note:
You must access Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64 as the Administrators of the
local machine.
1. For a Windows Vista or Vista x64 print server, click
Start, click Control Panel, then
double-click Printers.
For a Windows XP, XP x64, Server 2003, or Server 2003 x64 print server, click Start, point to
Printers and Faxes.
For a Windows 2000 print server, click Start, point to Settings, then click Printers.
2. Right-click your printer’s icon, then click Sharing in the menu that appears.
For Windows Vista, click Change sharing options, then click Continue.
For Windows XP, XP x64, Server 2003, or Server 2003 x64, if the following menu appears, click
either Network Setup Wizard or If you understand the security risks but want to share
printers without running the wizard, click here.
In either case, follow the on-screen instructions.
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125
3. For a Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server 2003 x64 print server, select
Share this printer, then type the name in the Share name box.
Note:
Do not use spaces or hyphens for the Share name, or an error may occur.
For a Windows 2000 print server, select Shared as, then type the name in the Share Name box.
4. Select the additional drivers.
Note:
If the computers of the server and clients use the same OS, you do not have to install the additional
drivers. Just click OK after step3.
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126
On the Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64 print server
Click Additional Drivers.
Select Windows being used for clients, then click OK.
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127
Server Name
Client OS
Driver
Windows 2000
Windows XP or 2000 clients
Intel Windows 2000
Windows XP*
Windows XP or 2000 clients
Intel Windows 2000 or XP
Windows XP x64 clients
x64 Windows XP
Windows XP or 2000 clients
x86 Windows 2000, Windows XP
and Windows Server 2003
Windows XP x64 clients
x64 Windows XP and Windows
Server 2003
Windows Vista, XP, 2000, Server 2003
clients
x86 Type 3 - User Mode
Windows Vista x64, XP x64 or Server 2003
x64 clients
x64 Type 3 - User Mode
Windows XP x64, Server
2003, or Server 2003 x64*
Windows Vista, Vista x64
*
The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2, Windows
2003 Service Pack 1, or later.
Note:
❏ You do not have to install the additional drivers noted below, because these drivers are preinstalled.
Intel Windows 2000 (for Windows 2000)
Intel Windows 2000 or XP (for Windows XP)
x86 Windows 2000, Windows XP and Windows Server 2003 (for Windows Server 2003)
x64 Windows XP and Windows Server 2003 (for Windows XP x64 or Windows Sever 2003 x64
edition)
x86 Type 3 - User Mode (for Windows Vista, XP, 2000, Server 2003 clients)
x64 Type 3 - User Mode (for Windows Vista x64, XP x64 or Server 2003 x64 clients)
❏ Do not select additional drivers other than the drivers listed in the above table. The other additional
drivers are not available.
About the Printer Software for Windows
128
Setting up clients
This section describes how to install the printer driver by accessing the shared printer on a
network.
Note:
❏ To share the printer on a Windows network, you need to set the print server. For details, see “Using an
additional driver” on page 125.
❏ This section describes how to access the shared printer on a standard network system using the server
(Microsoft workgroup). If you cannot access the shared printer due to the network system, ask the
administrator of the network for assistance.
❏ This section describes how to install the printer driver by accessing the shared printer from the Printers
folder. You can also access the shared printer from Network, Network Neighborhood, or My Network on
the Windows desktop.
❏ You cannot use the additional driver on the server system OS.
❏ When you want to use EPSON Status Monitor at a client, you have to install EPSON Status Monitor
from the CD-ROM with administrator privileges in each client.
❏ For Windows Vista, if you want to monitor a shared printer with several users on a client computer,
select the Allow monitoring of the shared printers check box in EPSON Status Monitor.
With Windows Vista, Vista x64, XP, XP x64, or 2000
Follow the steps below to set Windows Vista, Vista x64, XP, XP x64, or 2000 clients.
You can install the printer driver for the shared printer, if you have Power Users or more powerful
access rights even if you are not the Administrator.
For Windows Vista or Vista x64, even if you are not an administrator or power user, you can install
the printer driver by clicking Continue when the prompt to continue the installation appears.
Note:
The illustrations in this section show Windows XP screens. They may be different from the screens for your
operating system.
1. For Windows 2000 clients, click Start, point to Settings, and click Printers.
For Windows XP or XP x64 clients, click Start, point to Printers and Faxes.
For Windows Vista or Vista x64 clients, click
Start, click Control Panel, then double-click
Printers.
About the Printer Software for Windows
129
2. For Windows 2000, double-click the Add Printer icon, then click Next.
For Windows XP or XP x64 click Add a printer in the Printer Tasks menu.
For Windows Vista or Vista x64, click Add a printer in the menu bar.
3. For Windows 2000, select Network printer, then click Next.
For Windows XP or XP x64, select A network printer, or a printer attached to another
computer, then click Next.
For Windows Vista or Vista x64, click Add a network, wireless or Bluetooth printer. If the
shared printer is found automatically, proceed to step 5. If not, click stop and click The printer
that I want isn’t listed, then go to step 4.
4. For Windows 2000, type the name of the shared printer, then click Next.
Note:
❏ You can also type “\\(the name of the computer that is locally connected to the shared
printer)\(the shared printer’s name)” in network path or queue name.
❏ You do not necessarily need to type the name of the shared printer.
About the Printer Software for Windows
130
For Windows XP or XP x64, select Browse for a printer.
For Windows Vista or Vista x64, click Select a shared printer by name in the dialog box that
appears, then click Next.
5. For Windows XP, XP x64, 2000, Server 2003, Server 2003 x64, click the icon of the computer or
server that is connected to the shared printer, and the name of the shared printer, then click
Next.
Note for Windows Vista users:
When the dialog box to enter user name and password appears, enter the information about the print
server, then click the name of the shared printer. When the Add Printer dialog box appears, click Next.
Note:
❏ The name of the shared printer may be changed by the computer or server that is connected to the
shared printer. To make sure of the name of the shared printer, ask the administrator of the network.
About the Printer Software for Windows
131
❏ If the printer driver is installed in the client beforehand, you need to select either the new printer
driver or the current printer driver. When the prompt to select the printer driver appears, select the
printer driver according to the message.
❏ If the additional driver for the corresponding Windows is installed in the print server, go to the next
step.
6. Select whether to use the printer as the default printer or not, then click Next.
7. Make sure of the settings, then click Finish.
Installing the printer driver from the CD-ROM
This section describes how to install the printer driver in the clients when setting the network
system without installing the additional drivers in the print server.
The on-screen displays on the following pages may differ depending on the version of Windows
OS.
Note:
❏ When installing in Windows XP, XP x64, or 2000 clients, you must access Windows XP, XP x64, or
2000 as the Administrator.
❏ For Windows Vista or Vista x64, even if you are not an administrator or power user, you can install the
printer driver by clicking Continue when the prompt to continue the installation appears.
❏ If the additional drivers are installed or the computers of the server and clients use the same OS, you do
not have to install the printer drivers from the CD-ROM.
1. Access the shared printer and a prompt may appear. Click OK, then follow the on-screen
instructions to install the printer driver from the CD-ROM.
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132
2. Insert the CD-ROM, type the appropriate drive and folder names in which the printer driver for
clients is located, then click OK.
When installing drivers, “Digital Signature is not found.” may appear. Click Yes (for Windows
2000) or Continue Anyway (for Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server
2003 x64) and continue installing.
The folder name differs depending on the OS being used.
Client’s OS
Folder Name
Windows Vista, XP, or 2000
\<Language>\WINVISTA_XP_2K
Windows Vista x64 or XP x64
\<Language>\VISTA_XP64
3. Select the name of the printer, click OK, then follow the on-screen instructions.
About the Printer Software for Windows
133
Chapter 8
About the Printer Software for Macintosh
Using the Printer Driver
The printer driver is the software that allows you to adjust printer settings to get the best results.
Note:
❏ The printer driver’s online help provides details on printer driver settings.
❏ You have to re-install the printer driver after major operating system updates such as OSX 10.3 to 10.4,
but you do not have to re-install it for minor updates such as 10.3.1 to 10.3.2.
Accessing the printer driver
You can access the printer driver directly from any application programs, and from your Windows
operating system.
Mac OS X
Register your printer in Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac
OS X 10.2), click Print on the File menu of any application, then select your printer.
From an application
❏ To open the Paper Setting dialog box, select Page Setup from the File menu on any application.
❏ To open the Basic Settings tab, select Print from the File menu on any application.
Changing the Printer Settings
You can change the printer settings, such as paper source, paper type, and print quality.
Open the Print dialog box and select Printer Settings from the drop-down list, then select the
Basic Settings tab.
Making Extended Settings
You can make various settings in the Extended Settings dialog box, for example Page Protect.
About the Printer Software for Macintosh
134
Open the Print dialog box and select Printer Settings from the drop-down list, then select the
Extended Settings tab.
Using EPSON Status Monitor
EPSON Status Monitor is a utility program that monitors your printer and gives you information
about its current status.
Accessing EPSON Status Monitor
For Mac OS X users
Note:
After installing the EPSON Status Monitor and before doing the procedure below, you need to open the Print
dialog box so the EPSON Status Monitor can display the current status of the printer.
1. Open the Applications folder on your hard disk drive, then open the Utilities folder.
2. Double-click the Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS
X 10.2) icon.
3. Select your printer from the Name list and click the Utility (for Mac OS X 10.3 and 10.4) or
Configure (for Mac OS X 10.2) icon in the Printer List dialog box.
Note:
You can also access EPSON Status Monitor by clicking the EPSON Status Monitor icon in the Dock.
About the Printer Software for Macintosh
135
*
Simple Status
You can check the type of errors and a possible solution. This window
appears when an error or warning occurs, and closes automatically
once the problem is cleared.
Detailed Status*
You can monitor detailed printer status. When a problem occurs, the
most probable solution is displayed. See “Detailed Status” on page
136.
Consumables
Information*
You can obtain information on paper sources and consumable
products. See “Consumables Information” on page 137.
Job Information*
You can check print job information. See “Job Information” on page
137.
Notice Settings
You can make specific monitoring settings. Access EPSON Status
Monitor and select Notice Settings from the file menu. See “Notice
Settings” on page 138.
You can also access any of the menus by clicking the appropriate tab on each information window.
Detailed Status
About the Printer Software for Macintosh
136
Consumables Information
a.
Paper:
Displays the paper size, the paper type and the approximate amount
of paper remaining in the paper source.
b.
Toner:
Indicates the remaining service life of the toner cartridge. The toner
icon flashes when the toner cartridge has some error or has neared
the end of its service life.
Note:
The remaining service life of the toner cartridge is displayed only if the genuine EPSON toner cartridge is
used.
Job Information
About the Printer Software for Macintosh
137
a.
Job Name:
Displays the user’s print job names. Other user’s print jobs are displayed
as --------.
b.
Status:
Waiting:
Indicates the print job is waiting to be printed.
Spooling:
Indicates the print job is being spooled on your
computer.
Deleting:
Indicates the print job is being deleted.
Printing:
Indicates the print job is printed currently.
Completed:
Indicates the print job has been finished.
Canceled:
Indicates the print job has been cancelled.
c.
User:
Displays the user name.
d.
Computer:
Displays the name of the computer that sent the print job.
e.
Cancel Job
button:
Cancels the selected print job. You can only cancel the jobs you send.
f.
Refresh button:
Refreshes the information on this menu.
g.
Display
Settings
button:
Displays the Display Settings dialog box to select items to be displayed.
Notice Settings
a.
Printer drop-down list:
Select your printer from the drop-down list.
About the Printer Software for Macintosh
138
b.
Monitor the printing status
check box:
When this check box is selected, EPSON Status Monitor
monitors the printer status during a print job is processed.
c
Pop-up Notice:
Sets the notification to be displayed.
d.
Monitor Settings button:
Opens the Monitor Settings dialog box to set the
monitoring interval.
e.
OK button:
Saves the settings and exit the dialog box.
f.
Cancel button:
Exits the dialog box without saving the settings.
g.
Save button:
Saves new changes and closes the dialog box.
Uninstalling the Printer Software
For Mac OS X users
1. Quit all applications on the computer.
2. Insert the EPSON printer software CD-ROM in your Macintosh.
3. Double-click the Mac OS X folder.
4. Double-click the Printer Driver folder.
5. Double-click your printer’s icon.
Note:
If the Authorization dialog box appears, enter the Password or phrase, then click OK.
6. When the software license agreement screen appears, read the statement, click Continue, then
click Agree.
7. Select Uninstall from the menu at the upper left, then click Uninstall.
8. Follow the on-screen instructions.
About the Printer Software for Macintosh
139
Sharing the Printer on a Network
Sharing the Printer
This section describes how to share the printer on an AppleTalk network.
The computers on the network can share the printer that is directly connected to one of them. The
computer that is directly connected to the printer is the print server, and the other computers are
the clients which need permission to share the printer with the print server. The clients share the
printer via the print server.
For Mac OS X users
Use the Printer Sharing setting, which is a standard feature of Mac OS X 10.2 or later.
See your operating system’s documentation for details.
About the Printer Software for Macintosh
140
Chapter 9
About the PostScript Printer Driver
System Requirements
Printer hardware requirements
Recommended
Memory
Standard + 64 MB (for duplex printing of image data at Maximum)
Note:
Add more memory modules into your printer if the amount of memory currently installed does not meet your
printing needs.
Computer system requirements
OS
Microsoft Windows Vista, Vista x64, XP, XP x64, or 2000
Mac OS X ver. 10.2.8 or later
Note:
To use the PostScript 3 printer driver with a USB interface, your computer must be Macintosh OS X 10.3.9
or later.
Windows XP, XP x64, or 2000
There are no restrictions for these systems.
Mac OS X
Minimum
Recommended
Computer
Power Mac G3, G4, G5, iMac, eMac, PowerBook G3, G4, or iBook
Hard Disk
—
Memory
128 MB
About the PostScript Printer Driver
141
Note:
To use binary data, Epson recommends that you use AppleTalk for the printer’s network connection. If you
use a protocol other than AppleTalk for the network connection, you need to set Binary to On in the
PS3 Menu on the control panel. For details about setting, see the Network Guide. If you use the printer with
a local connection, you cannot use binary data.
Using the PostScript Printer Driver with Windows
To print in the PostScript mode, you will have to install the printer driver. See the appropriate
sections below for installation instructions according to the interface that you are using to print.
Installing the PostScript printer driver for the parallel interface (only for
the D model)
c
Caution:
Never use EPSON Status Monitor and PostScript 3 driver at the same time when the printer is
connected via a parallel port. It may damage the system.
Note:
❏ Installing the printer software for Windows Vista, Vista x64, XP, XP x64, or 2000 may require
administrator privileges. If you have problems, ask your administrator for more information.
❏ Turn off all virus protection programs before installing the printer software.
1. Make sure that the printer is turned off. Insert the printer software CD-ROM into your
CD-ROM drive.
2. For Windows 2000, click Start, point to Settings, and click Printers. Then double-click the Add
Printer icon.
For Windows Vista, Vista x64, XP, click Start, point to Printer and Faxes, and click Add a
printer in the Printer Tasks menu.
3. The Add Printer Wizard appears. Then click Next.
4. Select Local printer, then click Next.
Note:
Do not select the Automatically detect and install my Plug and Play printer check box.
5. Select LPT1 as the port the printer is connected to, then click Next.
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142
6. Click Have Disk and specify the following path for the CD-ROM. If your CD-ROM drive is D:,
the path will be D:\ADOBEPS\ENGLISH\PS_SETUP
Then click OK.
Note:
Change the drive letter as needed for your system.
7. Select the printer, then click Next.
8. Follow the on-screen instructions for the rest of the installation.
9. When installation is done, click Finish.
Installing the PostScript printer driver for the USB interface
c
Caution:
Never use EPSON Status Monitor and PostScript 3 driver at the same time when the printer is
connected via a USB port. It may damage the system.
Note:
❏ Installing the printer software for Windows Vista, Vista x64, XP, XP x64, or 2000 may require
administrator privileges. If you have problems, ask your administrator for more information.
❏ Turn off all virus protection programs before installing the printer software.
1. Make sure that the printer is turned off. Insert the printer software CD-ROM into your
CD-ROM drive.
2. Connect your computer to the printer with a USB cable, then turn on the printer.
Note for Windows Vista:
Without the Windows driver or the Adobe PS driver, the display shows "Found New Hardware". In this
case, click Ask me again later.
3. For Windows Vista, Vista x64, XP or XP x64, click Start, point to Printer and Faxes, and click
Add a printer in the Printer Tasks menu.
For Windows 2000, click Start, point to Settings, and click Printers. Then double-click the Add
Printer icon.
4. The Add Printer Wizard appears. Then click Next.
5. Select Local printer, then click Next.
Note:
Do not select the Automatically detect and install my Plug and Play printer check box.
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143
6. Select USB as the port the printer is connected to, then click Next.
7. Click Have Disk and specify the following path for the CD-ROM. If your CD-ROM drive is D:,
the path will be D:\ADOBEPS\ENGLISH\PS_SETUP. Then click OK.
Note:
Change the drive letter as needed for your system.
8. Select the printer, then click Next.
9. Follow the on-screen instructions for the rest of the installation.
10. When installation is done, click Finish.
Installing the PostScript printer driver for the network interface
Note:
❏ Set the network settings before installing the printer driver. Refer to the Network Guide that comes with
your printer for details.
❏ Turn off all virus protection programs before installing the printer software.
1. Make sure that the printer is turned on. Insert the printer software CD-ROM into your
CD-ROM drive.
2. For Windows Vista, Vista x64, XP, or XP x64, click Start, point to Printer and Faxes, and click
Add a printer in the Printer Tasks menu.
For Windows 2000, click Start, point to Settings, and click Printers. Then double-click the Add
Printer icon.
3. The Add Printer Wizard appears. Then click Next.
4. Select Local printer, then click Next.
Note:
Do not select the Automatically detect and install my Plug and Play printer check box.
5. Select the Create a new port check box and select Standard TCP/IP Port from the
drop-down list. Click Next.
6. Click Next.
7. Specify the IP address and port name, then click Next.
8. Click Finish.
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144
9. Click Have Disk in the Add Printer Wizard and specify the following path for the CD-ROM. If
your CD-ROM drive is D:, the path will be D:\ADOBEPS\ENGLISH\PS_SETUP.
Then click OK.
Note:
Change the drive letter as needed for your system.
10. Select the printer and click Next.
11. Follow the on-screen instructions for the rest of the installation.
12. When installation is done, click Finish.
Accessing the PostScript printer driver
You can change the PostScript printer driver settings in the PostScript printer driver. To access the
printer driver, see “Accessing the printer driver” on page 112.
Using AppleTalk under Windows 2000
Use the following settings if your machine is running Windows 2000, and the printer is connected
through an network interface using the AppleTalk protocol:
❏ Select PS3 as the Network setting in the control panel‘s Emulation Menu. For details about
setting, see the Network Guide.
❏ On the Device Settings sheet of the printer’s Properties dialog box, make sure that SEND
CTRL-D Before Each Job and SEND CTRL-D After Each Job are set to No.
❏ TBCP (Tagged binary communications protocol) cannot be used as the Output Protocol setting.
❏ On the Job Settings sheet of the printer’s Properties dialog box, make sure to clear the Job
Management On check box.
Using the PostScript Printer Driver with Macintosh
Installing the PostScript printer driver
Note:
Make sure that no applications are running on your Macintosh before installing the printer driver.
About the PostScript Printer Driver
145
For Mac OS X users
Note:
Make sure that Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2)
is not open.
1. Insert the printer software CD-ROM into your CD-ROM drive.
2. Double-click the CD-ROM icon.
3. Double-click Mac OS X, then double-click PS Installer.
Note:
For Mac OS X 10.2, if the Authenticate window appears, enter the user name and password for an
administrator.
4. The Install EPSON PostScript Software screen appears, click Continue, then follow the
on-screen instructions.
5. Easy Install is displayed on the screen. Click Install.
Note:
For Mac OS X 10.3 and 10.4, if the Authenticate window appears, enter the user name and password for
an administrator.
6. When installation is done, click Close.
Selecting the printer
After installing the PostScript 3 printer driver, you need to select the printer.
In a network environment
For Mac OS X users
Note:
❏ Although EPSON FireWire appears in the interface pop-up list, you cannot use FireWire for printer
connection in the PostScript 3 mode.
❏ You need to make the settings for your installed options manually when the printer is connected using
USB, IP printing, or Bonjour (Rendezvous). When the printer is connected using AppleTalk, the printer
software automatically makes the settings.
❏ Make sure to specify ASCII as the data format in the application.
About the PostScript Printer Driver
146
1. Open the Applications folder, open the Utilities folder, then double-click Printer Setup Utility
(for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2).
The Printer List window appears.
2. Click Add in the Printer List window.
3. Select the protocol or the interface that you are using from the pop-up list.
Note for AppleTalk users:
Make sure to select AppleTalk. Do not select EPSON AppleTalk, because it cannot be used with the
PostScript 3 printer driver.
Note for IP Printing users:
❏ Make sure to select IP Printing. Do not select EPSON TCP/IP, because it cannot be used with the
PostScript 3 printer driver.
❏ After selecting IP Printing, enter the IP address for the printer, then make sure to select the Use
default queue on server check box.
Note for USB users:
Make sure to select USB. Do not select EPSON USB, because it cannot be used with the PostScript 3
printer driver.
4. Follow the instructions as appropriate below to select your printer.
AppleTalk
Select your printer from the Name List, then select Auto Select from the Printer Model List.
IP Printing
Select Epson from the Name List, then select your printer from the Printer Model List.
USB
Select your printer from the Name List, then select your printer from the Printer Model List.
Note for Mac OS X 10.3 and 10.4 users:
If ESC/Page driver is not installed, your printer model is automatically selected in the Printer Model List
when you select your printer from the Name List while the printer is on.
Bonjour (Rendezvous)
Select your printer, the printer name is followed by (PostScript), from the Name List. Your
printer model is automatically selected in the Printer Model List.
Note for USB (for Mac OS X 10.2) or Bonjour (Rendezvous) users:
If your printer model is not automatically selected in the Printer Model list, you need to reinstall the
PostScript printer driver. See “Installing the PostScript printer driver” on page 145.
5. Click Add.
About the PostScript Printer Driver
147
Note for IP Printing users, USB or Bonjour (Rendezvous) users:
Select your printer from the Printer list, then select Show Info from the Printers menu. The Printer Info
dialog box appears. Select Installable Options from the pop-up list, then make the necessary settings.
6. Confirm that your printer’s name is added to the Printer List. Then quit Printer Setup Utility
(for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2).
Accessing the PostScript printer driver
You can change the PostScript printer driver settings in the PostScript printer driver. To access the
printer driver, see “Accessing the printer driver” on page 134.
Changing the printer setup settings
You can change or update the printer setup settings according to the options installed in your
printer.
Note for Mac OS X users:
When Super is selected as the resolution, the following functions in the printer driver cannot be used.
RITech:
On
For Mac OS X users
1. Access the printer driver. The Printer List window appears.
2. Select the printer from the list.
3. Select Show Info from the Printers menu. The Printer Info dialog box appears.
4. Make necessary changes to the settings, then close the dialog box.
5. Quit Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2).
About the PostScript Printer Driver
148
Chapter 10
About the PCL6/PCL5 Printer Driver
About the PCL Mode
Hardware requirements
Your printer must meet the following hardware requirements to be able to use the PCL6/PCL5
printer driver.
Memory requirements for using the PCL6/PCL5 printer driver are shown below. Install optional
memory modules into your printer if the amount of memory currently installed does not meet your
printing needs.
Minimum memory
Recommended memory
128 MB* (for a simple print job at 600 dpi)
256 MB* or more
* Printing may not be possible with this amount of memory, depending on the specifics of the job being printed.
System requirements
Your computer must meet the following system requirements to be able to use the PCL6/PCL5
printer driver.
To use the PCL6/PCL5 printer driver, your computer must be running Microsoft Windows Vista,
Vista x64, XP, XP x64, Server 2003, Server 2003 x64, or have installed the 2000 Service Pack 3 or
later.
For Windows Vista
Minimum
Recommended
Computer
IBM PC series or IBM compatible with PentiumIII
800MHz or higher CPU
IBM PC series or IBM compatible with PentiumIII
1GHz or higher CPU
Hard Disk
10-25 MB free (for driver installation)
Memory
512MB
512 MB
Display
Super VGA supporting
DirectX 9 with 32MB graphics memory or more
About the PCL6/PCL5 Printer Driver
149
For Windows Vista x64
Minimum
Recommended
Computer
IBM PC series or IBM compatible with Intel
EM64T or AMD/64 CPU
IBM PC series or IBM compatible with Intel
EM64T or AMD/64 CPU
Hard Disk
10-25 MB free (for driver installation)
Memory
512MB
512 MB
Display
Super VGA supporting
DirectX 9 with 32MB graphics memory or more
For Windows XP or 2000
Minimum
Recommended
Computer
IBM PC series or IBM compatible with Pentium
or higher CPU
IBM PC series or IBM compatible with Pentium II
or higher CPU
Hard Disk
10-25 MB free (for driver installation)
Memory
128 MB (256 MB for Server 2003)
256 MB
Display
Super VGA supporting 640 × 480
Super VGA supporting 800 × 600 or more
For Windows XP x64 or 2003 Server x64
Minimum
Recommended
Computer
IBM PC series or IBM compatible with Intel EM64T or AMD/64 CPU
Hard Disk
10-25 MB free (for driver installation)
Memory
256 MB
512 MB
Display
Super VGA supporting 640 × 480
Super VGA supporting 800 × 600 or more
Using the PCL6/PCL5 Printer Driver
To print in the PCL mode, you will have to install the printer driver. Consult the customer support
in your region regarding how to get the printer driver.
Note:
The PCL6/PCL5 printer driver and EPSON Status Monitor cannot be used at the same time.
About the PCL6/PCL5 Printer Driver
150
Installing the PCL6 printer driver
Note:
❏ Installing the printer software for Windows XP or 2000 may require administrator privileges. If you
have problems, ask your administrator for more information.
❏ Turn off all virus protection programs before installing the printer software.
❏ The examples in this section are from the Windows XP operating system. They may vary in appearance
from what actually appears on your screen; however, the instructions are the same.
❏ When uninstalling the printer driver, select EPSON Monochrome Laser P6 in the uninstallation
program. If you select EPSON Printer Software, the uninstallation may not be completed
successfully.
1. Make sure that the printer is turned off.
2. Double-click SETUP.EXE. The End User License Agreement dialog box appears.
3. Read the license agreement. If you agree with the terms, select the I accept the terms of the
above License Agreement check box. Then click Next.
4. Select the name of your printer, then click Next.
5. Select the OS that you are using and the Yes or No check box depending on whether you want
to share your printer on the network or not. Then click Next.
Note:
❏ When using setup.exe to do the installation, you can select a platform, different from the current
Windows OS, in .Available Platforms.. This is so that when you perform an installation using Point
& Print, you can upload printer drivers for other platforms.
❏ If you are installing a printer driver for the PC that you are currently using, select the Windows OS
that is the platform of your PC. If you select a different Windows OS, the printer driver will not be
installed correctly.
6. Confirm the printer port you want to use is selected and your printer name is shown. If not,
select the port you want to use from the drop-down list and type your printer.s name in the
Printer Name box. Select the Yes or No check box depending on whether you want to set this
printer as the default printer. Then click Next.
7. You can start the installation now. Click Finish to continue.
8. Installation is complete. Click Exit to Windows.
After the installation is done, click Printer Properties to make the appropriate settings.
About the PCL6/PCL5 Printer Driver
151
Note:
If you want to change the settings, you can access the PCL6 printer driver by clicking Document Default.
Accessing the PCL6 printer driver
You can change the PCL6 printer settings in the PCL6 printer driver. To access the printer driver,
see “Accessing the printer driver” on page 112.
Updating the printer driver
When you install optional products, you have to update the printer driver manually.
1. Click the Printer tab of the Properties dialog box.
2. Select the option that you installed.
About the PCL6/PCL5 Printer Driver
152
Appendix A
Technical Specifications
Paper
Since the quality of any particular brand or type of paper may be changed by the manufacturer at
any time, Epson cannot guarantee the quality of any type of paper. Always test samples of paper
stock before purchasing large quantities or printing large jobs.
Available paper types
*
Paper type
Description
Plain paper
Weight: 60 to 90 g/m² (Recycled paper is acceptable.*)
Semi-thick Paper
Weight: 91 to 120 g/m² (Recycled paper is acceptable.*)
Transparency
Transparencies for black-and-white laser printers or copiers.
Envelopes
No paste and no tape. No plastic window. (unless specifically designed
for laser printers.)
Labels
The backing sheet should be covered completely, with no gaps between
labels.
Thick paper
Weight: 121 to 220 g/m²
Use recycled paper only under normal temperature and humidity conditions. Poor quality paper may reduce print
quality, or cause paper jams and other problems.
Paper that should not be used
You cannot use the following paper in this printer. It may cause printer damage, paper jams, and
poor print quality:
❏ Media meant for color laser printers, other black-and-white laser printers, color copiers,
black-and-white copiers, or ink jet printers
❏ Previously printed paper by any color laser printers, other black-and-white laser printers, color
copiers, black-and-white copiers, ink jet printers, or thermal transfer printers
❏ Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper,
or paper that uses high-temperature-sensitive ink (around 225 °C)
Technical Specifications
153
❏ Labels that peel easily or labels that do not cover the backing sheet completely
❏ Coated paper or special surface-colored paper
❏ Paper that has binder holes or is perforated
❏ Paper that has glue, staples, paper clips, or tape on it
❏ Paper that attracts static electricity
❏ Moist or damp paper
❏ Paper of uneven thickness
❏ Overly thick or thin paper
❏ Paper that is too smooth or too rough
❏ Paper that is different on the front and back
❏ Paper that is folded, curled, wavy, or torn
❏ Paper of irregular shape, or paper that does not have right angle corners
Printable area
4-mm minimum margin on all sides. (The printable width should be 202 mm or less.)
Note:
❏ The printable area varies, depending on the emulation mode in use.
❏ When using ESC/Page language, there is 5-mm minimum margin on all sides.
❏ The print quality may be irregular depending on the paper you use. Print on one or two sheets of paper
to check the print quality.
Technical Specifications
154
Printer
General
Printing method:
Laser beam scanning and dry electrophotographic process
Resolution:
600 × 600 dpi, 1200 × 1200 dpi
Continuous printing speed*1:
Up to 28 pages per minute at 600 dpi on A4 size paper
Up to 14 pages per minute at 1200 dpi on A4 size paper
Paper feed:
Automatic or manual feed
Paper feed alignment:
Center alignment for all sizes
Input paper supply:
MP tray:
Up to 50 sheets of plain paper (60~90 g/m²)
Up to 5 sheets of semi-thick/thick paper (91~220 g/m²)
Up to 5 sheets of envelopes/transparencies/labels
Standard lower paper cassette:
Up to 28 mm of plain paper (60~120 g/m²)
(Up to 250 sheets of plain paper (80 g/m²))
Paper output:
For all paper types and size
Paper output capacity:
Up to 250 sheets of plain paper (80 g/m²)/200 sheets of plain paper
for duplex printing (80 g/m²)
Duplex:
Paper Type:
Paper Size:
Plain paper,
Semi-thick paper
A4, Letter (LT)
Printer language:
ECP/Page printer language
ESC/P 2 24-pin printer emulation (ESC/P 2 mode)
ESC/P 9-pin printer emulation (FX mode)
IBM Proprinter emulation (I239X mode)
Adobe PostScript3 (PS3 mode)
PCL6/PCL5 emulation (PCL mode)
Adobe PDF 1.3 (PDF 1.3 mode)
*1
Resident fonts:
84 scalable fonts, and 7 bitmap fonts for ESC/Page
93 scalable fonts, and 7 bitmap PCL5c
17 scalable fonts for PostScript3
RAM:
32 MB, expandable up to 288 MB (64MB, expandable up to 320 MB
for the DN model)
Printing speed varies by paper source or other conditions.
Technical Specifications
155
Environmental
Temperature:
Humidity:
Altitude:
*
In use:*
10 to 32.5 °C (50 to 90.5 °F)
Not in use:
0 to 35 °C (32 to 95 °F)
In use:*
15 to 80 % RH
Not in use:
5 to 85 % RH
2500 meters (8200 feet) maximum
The recommended environment is 15 to 28 °C (59 to 82 °F) and 20 to 70 % RH.
Mechanical
Dimensions
Weight
Height:
255 mm (10.0 in.)
Width:
378 mm (14.9 in.)
Depth:
390 mm (15.4 in.)
Approx. 11.5 kg (about 25.4 lb)
(Excluding consumables and options)
Electrical
Rated voltage
110 V - 120 V
220 V - 240 V
Rated frequency
50 Hz / 60 Hz
50 Hz / 60 Hz
Rated current
8.9 A
3.9 A
Average
449 W
465 W
MAX
780 W
840 W
During ready mode
7W
7W
During sleep mode*
3W
3W
Power consumption
*
During
printing
Values represent power consumption while all operations are completely suspended. Power consumption varies
depending on errors and operating conditions.
Standard and approvals
European model:
Technical Specifications
156
Low Voltage Directive 2006/95/EC EN 60950-1
EMC Directive 2004/108/EC
EN 55022 Class B
EN 55024
EN 61000-3-2
EN 61000-3-3
Australian model:
EMC
AS/NZS CISPR22 Class B
Interfaces
USB interface
USB 2.0 High Speed mode
Note:
❏ Only computers equipped with a USB connector and running Mac OS X and Windows Vista, Vista
x64, XP, XP x64, 2000, Server 2003, or Server 2003 x64, support the USB interface.
❏ Your computer must support USB 2.0 in order to use USB 2.0 as the interface to connect your computer
to the printer.
Ethernet interface
You can use an IEEE 802.3 100BASE-TX/10 BASE-T straight-through shielded, twisted-pair
interface cable with an RJ45 connector.
Note:
Ethernet Interface may not be available depending on the printer model.
Technical Specifications
157
Options and Consumable Products
Optional paper cassette unit
Product code:
C12C802461
Paper size:
A4, A5, B5, Letter (LT), Legal (LGL), Executive (EXE), Government Legal (GLG), F4
Paper weight:
60 to 120 g/m² (16 to 32 lb)
Paper feed:
One paper cassette mounted
Automatic feed delivery system
Cassette capacity up 250 sheets each
Paper types:
Plain paper, Semi-thick paper
Power supply:
DC 24 V/0.7 A and DC 3.3 V/0.34 A supplied by the printer
Dimensions and weight:
Height:
100 mm (3.9 in.)
Width:
375 mm (14.8 in.)
Depth:
390 to 447 mm (15.4 to 17.6 in.)
Weight:
3.0 kg (6.6 lb) including cassette
* This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC.
Memory modules
Make sure that DIMM you purchase is compatible with EPSON products. For details, contact the
store where you purchased this printer or the EPSON sales company.
Memory size:
64 MB, 128 MB, or 256 MB
Technical Specifications
158
Toner cartridge
Product code/model*1:
High Capacity Toner Cartridge
0435/0439
Standard Capacity Toner Cartridge
0436/0440
Return High Capacity Toner Cartridge*2
0437/0441
Return Standard Capacity Toner Cartridge*2
0438/0442
Storage temperature:
0 to 35 °C (32 to 95 °F)
Storage humidity:
15 to 80 % RH
*1
This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC.
*2
Return toner cartridges are not sold in some areas.
Technical Specifications
159
Appendix B
Customer Support
Contacting Customer Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the
troubleshooting information in your product documentation, contact customer support services
for assistance. If customer support for your area is not listed below, contact the dealer where you
purchased your product.
Customer support will be able to help you much more quickly if you give them the following
information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you normally use with your product
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact EPSON
Customer support.
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your
product documentation, we provide the following sources for obtaining information:
Customer Support
160
Your Dealer
Don’t forget that your dealer can often help identify and resolve problems. The dealer should
always be the first call for advise on problems; they can often solve problems quickly and easily as
well as give advise on the next step to take.
Internet URL http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the
occasional surf! The site provides a download area for drivers, Epson contact points, new product
information and technical support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make sure our clients have access to advice.
Operators on the Helpdesk can aid you in installing, configuring and operating your Epson
product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise
where the nearest dealer or service agent is located. Many types of queries are answered here.
The Helpdesk numbers are:
Phone:
1300 361 054
Fax:
(02) 8899 3789
We encourage you to have all the relevant information on hand when you ring. The more
information you prepare, the faster we can help solve the problem. This information includes your
Epson product documentation, type of computer, operating system, application programs, and
any information you feel is required.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web (http://www.epson.com.sg)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
Sales Enquiries, and Technical Support via e-mail are available.
Epson HelpDesk (Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following over the phone:
❏ Sales enquiries and product information
Customer Support
161
❏ Product usage questions or problem
❏ Enquiries on repair service and warranty
Help for Users in Thailand
Contact for information, support, and services are:
New :For all products
World Wide Web (http://www.epson.co.th)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
and e-mail are available.
Epson Hotline (Phone: (66)2685-9899)
Our Hotline team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problem
❏ Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Hotline (Phone): 84-8-823-9239
Service Center:
80 Truong Dinh Street, District 1, Hochiminh City Vietnam
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.id)
❏ Information on product specifications, drivers for download
❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Customer Support
162
Epson Hotline
❏ Sales enquiries and product information
❏ Technical support
Phone
(62) 21-572 4350
Fax
(62) 21-572 4357
Epson Service Center
Jakarta
Mangga Dua Mall 3rd floor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
Bandung
Lippo Center 8th floor
Jl. Gatot Subroto No.2
Bandung
Phone/Fax: (62) 22-7303766
Surabaya
Hitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116 – 118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837
Yogyakarta
Hotel Natour Garuda
Jl. Malioboro No. 60
Yogyakarta
Phone: (62) 274-565478
Medan
Wisma HSBC 4th floor
Jl. Diponegoro No. 11
Medan
Phone/Fax: (62) 61-4516173
Makassar
MTC Karebosi Lt. Ill Kav. P7-8
JI. Ahmad Yani No.49
Makassar
Phone: (62)411-350147/411-350148
Customer Support
163
Help for Users in Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson
Hong Kong Limited.
Internet Home Page
Epson Hong Kong has established a local home page in both Chinese and English on the Internet
to provide users with the following information:
❏ Product information
❏ Answers to Frequently Asked Questions (FAQs)
❏ Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Technical Support Hotline
You can also contact our technical staff at the following telephone and fax numbers:
Phone:
(852) 2827-8911
Fax:
(852) 2827-4383
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web (http://www.epson.com.my)
❏ Information on product specifications, drivers for download
❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Trading (M) Sdn. Bhd.
Head Office.
Phone:
603-56288288
Customer Support
164
Fax:
603-56288388/399
Epson Helpdesk
❏ Sales enquiries and product information (Infoline)
Phone:
603-56288222
❏ Enquiries on repair services & warranty, product usage and technical support (Techline)
Phone:
603-56288333
Help for Users in India
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.in)
Information on product specifications, drivers for download, and products enquiry are available.
Epson India Head Office - Bangalore
Phone:
080-30515000
Fax:
30515005
Epson India Regional Offices:
Location
Telephone number
Fax number
Mumbai
022-28261515 /16/17
022-28257287
Delhi
011-30615000
011-30615005
Chennai
044-30277500
044-30277575
Kolkata
033-22831589 / 90
033-22831591
Hyderabad
040-66331738/ 39
040-66328633
Cochin
0484-2357950
0484-2357950
Coimbatore
0422-2380002
NA
Pune
020-30286000 /30286001/30286002
020-30286000
Ahmedabad
079-26407176 / 77
079-26407347
Customer Support
165
Helpline
For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free
number.
For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code
Help for Users in the Philippines
To obtain technical support as well as other after sales services, users are welcome to contact the
Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:
Phone:
(63) 2-813-6567
Fax:
(63) 2-813-6545
E-mail:
epchelpdesk@epc.epson.com.ph
World Wide Web (http://www.epson.com.ph)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
and E-mail Enquiries are available.
Epson Helpdesk (Phone: (63) 2-813-6567)
Our Hotline team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Customer Support
166
Index
A
H
Available paper, 153
Headers and footers
how to use, 49
Help
Epson, 160
C
Canceling printing, 106
Consumable products
Replacing, 64
Consumables
specifications (cartridge), 159
Contacting Epson, 160
Control panel
overview, 22
D
Duplex printing, 40
E
EPSON Status Monitor
Accessing EPSON Status Monitor (Macintosh), 135
Accessing EPSON Status Monitor (Windows), 116
Consumables Information (Windows), 118
Consumables Information Tab (Macintosh), 137
Getting printer status details (Windows), 117
Installing EPSON Status Monitor (Windows), 114
Job Information (Windows), 119
Job Information Tab (Macintosh), 137
Monitoring Your Printer Using EPSON Status Monitor
(Macintosh), 135
Notice Settings (Windows), 121
Order Online, 122
Status Tab (Macintosh), 136
Ethernet, 157
G
Guides
Font Guide, 18
Network Guide, 18
Online Help, 18
Setup Guide, 18
User’s Guide, 18
I
Installing options
installing a memory module, 59
installing the paper cassette unit, 55
memory module, 59
paper cassette unit, 55
removing a memory module, 63
removing the paper cassette unit, 59
Installing the PostScript printer driver for the network
interface (Windows), 144
Installing the PostScript printer driver for the USB
interface (Windows), 143
Interfaces
ethernet, 157
USB, 157
M
Maintenance
printer, 67
printer (inside of the printer), 69
printer (pickup roller), 67
Memory module
how to install, 59
how to remove, 63
specifications, 158
MP tray
Specifications, 155
Supported paper, 25
O
Optional paper cassette unit
how to install, 55
how to remove, 59
specifications, 158
Options
specifications (memory module), 158
specifications (optional paper cassette unit), 158
Index
167
Overlay
how to create (Windows), 51
how to print (Windows), 53
how to use (Windows), 51
P
Paper
available paper, 153
printable area, 154
Special media, 29
unavailable paper, 153
Paper jams
how to clear, 76
Paper source
MP tray, 25
PCL printer driver
about the PCL Mode, 149
hardware requirements, 149
system requirements, 149
PostScript printer driver
Accessing the PostScript printer driver (Macintosh), 148
Accessing the PostScript printer driver (Windows), 145
hardware requirements, 141
Installing the PostScript printer driver for Mac OS X
users, 146
Selecting a printer in a network environment for Mac
OS X users, 146
PostScript printer driver settings
Using AppleTalk under Windows 2000, 145
Precautions
Replacing consumable products, 64
Printer
cleaning, 67
cleaning (inside of the printer), 69
cleaning (pickup roller), 67
consumable products, 23
electrical, 156
environmental, 156
general, 155
mechanical, 156
optional products, 23
parts (front view), 19
parts (inside), 21
parts (rear view), 19
standard and approvals, 156
transporting, 73
transporting (long distance), 74
transporting (short distance), 75
Printer driver
Accessing the printer driver (Macintosh), 134
Uninstalling the Printer Software (Macintosh), 139
Printer driver settings
Creating an overlay (Windows), 51
Making a new watermark (Windows), 47
Making Extended Settings (Macintosh), 134
Making Extended settings (Windows), 113
Making Optional settings (Windows), 113
Printing with an overlay (Windows), 53
print layout, 42
Using an overlay (Windows), 51
Using a watermark (Windows), 45
Using headers and footers, 49
Printer software (Windows)
About, 112
Print layout
Modifying the print layout (Windows), 42
Problems, solving
contacting Epson, 160
R
Relocating the printer, 73
S
Service, 160
Sharing the printer
Installing the printer driver from the CD-ROM
(Windows), 132
Setting up clients (Windows), 129
Sharing the printer (Windows), 124
Using an additional driver (Windows), 125
Special media
Printing on, 29
Status sheet
how to print, 90
T
Toner
Toner Save mode, 40
Toner cartridge
specifications, 159
Toner Save mode, 40
Transporting the printer (long distance), 74
Transporting the printer (short distance), 75
Troubleshooting, 76, 90, 106
memory problems, 96
Index
168
operational problems, 90
options, 97
paper handling problems, 96
PCL6/PCL5 mode, 110
PostScript 3 mode, 106
print quality problems, 93
USB problems, 97
U
Unavailable paper, 153
USB, 157
W
Watermark
how to make, 47
how to use, 45
Index
169
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