Motorola 89323N Product specifications

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Your MOTOROLA EX212 with DUAL SIM is slim and
elegant. None of those extra complications.
• Dual SIM slots. No need to change SIM cards. Use
two SIM cards at the same time.
• Stylish notification. Your phone lights up when you
receive a call or have a notification.
• Entertainment always. Listen to music or use your
phone’s camera to take photos and send them to
your friends.
We’ve crammed all the main features of your phone
into this handy guide, and in a matter of minutes we’ll
show you just how easy your phone is to use. You may
be surprised at what you discover.
Caution: Before assembling, charging or using your
phone for the first time, please read “Safety,
Regulatory & Legal” on page 34.
• Support: Go to
• Accessories: Find accessories for your phone at
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Your phone
the important keys & connectors
Volume Key
Left Soft Key
Right Soft Key
Select Key
Note: Your phone might look a little different.
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Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Bluetooth™ wireless . . . . . . . . . . . . . . . . . . . . . . . . 16
Manage your life . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Media player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . 34
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Let’s go
let’s get you up and running
Assemble & charge
1 cover off
2 SIM cards in
3 micro SD in
4 battery in
5 cover on
6 charge up
Caution: Please read “Battery Use & Safety” on
page 34.
Let’s go
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Turn it on & off
To turn your phone on or
off, press and hold
Activate SIM cards
Your phone supports two
SIM cards. When two SIM cards are installed, you can
activate one or both of them.
1 Press
Settings > DUAL SIM settings.
2 Select Dual SIM open, Only SIM1 open, or Only
SIM2 open.
Note: If only one SIM card is installed, your phone
activates it by default.
Make & answer calls
To make a call from the home screen, enter a number,
then press
Note: If two SIM cards are activated, choose which
SIM card you want to use.
To answer a call, press
. To turn off the incoming
call alert, press the Volume Key down.
To end a call, press
Let’s go
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Adjust volume
Press the volume keys to
change the ring volume
(in the home screen),
or the earpiece volume
(during a call).
Cool content & more
Surf the web for cool content and more “Web” on
page 15. An optional microSD memory card can be
installed in your phone—you can load it up with
photos, videos, and music from your computer.
Let’s go
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Home screen
quick access to the things you need most
Quick start: Home screen
You see the home screen when you turn on the phone
or press End
from a menu. It’s basically like this:
Battery level
SIM1 Carrier
SIM2 Carrier
SIM card
2011.01.01 Sat
Note: Your home screen might look a little different.
Home screen
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Main menu
From the home screen, select Menu (the right soft
key) to see the main menu
to scroll left, right, up, or down through the
menu options. Press
to select a highlighted option.
Phone status & notifications
The status bar at the top of the screen contains icons
that tell you about messages and phone status.
status indicators
Signal Strength
Music Player On
Active Voice Call
Silent Mode
Missed Call
Ringer On
Phone Lock
Vibrate On
Alarm Lock
Ringer & Vibrate On
New Messages
New Multimedia
New Web Push
Java running
Roaming Service
Home screen
GPRS running
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it’s good to talk
In-call options
During a call, select H-Free to turn the speakerphone
Note: If two SIM cards are activated, choose which
SIM card you want to use to make a call.
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
1 Press
Call center > Call history
> SIM1 call history, or SIM2 call history.
2 Scroll to the contact you want to call, and then press
Save a contact
1 Enter a number using the number keys.
2 Press Options > Save to Phonebook
> Add new contact or Replace existing.
3 Enter contact details and select Done, then Yes.
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Emergency calls
Note: Your service provider programs one or more
emergency phone numbers (such as 911 or 112) that
you can call under any circumstances, even when your
phone is locked. Emergency numbers vary by country.
Your pre-programmed emergency number(s) may not
work in all locations, and sometimes an emergency
call cannot be placed due to network, environmental,
or interference issues.
1 Enter the emergency number.
2 Press Call
to call the emergency number.
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contacts like you’ve never had before
Quick start: Contacts
Find it:
Create and use
caller groups.
Add new contact
Contacts List
Tap to view contact
Alex Pico
Dan Smith
Keith Zang
Luke Carmody
Select Options to
call, text, or edit the
to see a
contact’s details.
Tip: To see more contacts, scroll up or down.
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Create contacts
Find it:
Phonebook > Add new contact
Select whether to store it on the SIM card or the
phone. Enter the contact name and details, then select
Done > Yes.
Call contacts
Select a contact, then press Call
Tip: Press the volume keys to scroll to a contact, then
press Call
Create call groups
Create a group to send a message to many people at
Note: You can add contacts to a group only if they are
stored in the phone memory and not on your memory
Find it:
Phonebook, press
right to select
the groups tab, then select Add new group
Enter a name for the new group. Then select Options
> Done. Save the group. Then, select the group and
select Add to add contacts.
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sometimes its best to text or email...
Create & send messages
Find it:
Messaging > Write message
Select text or multimedia message, then use the
keypad to enter your message. Press Options to
insert a picture, sound, or video. When you finish
composing the message, press Options > Send to to
enter phone numbers or select message recipients
from your phonebook. To send the message,
press Options > Send.
Note: If two SIM cards are activated, choose which
SIM card you want to use to send a message.
Receive a message
When you receive a message, your phone plays an
alert and shows
at the top of the screen.
To read the new message, select View.
To read messages stored in your inbox, select
Messaging > Inbox.
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Note: If you can’t send or receive a multimedia
message, check with your service provider. To check
your data account settings, press
> Connectivity > Data account. To see your
messaging settings, press
> Messaging settings > Multimedia message
> Profiles > SIM1/SIM2.
Set up an account
Find it:
Messaging > Email
> Email accounts, select Options > New account
> Yes
The email setup wizard will guide you through setting
up your email account.
Create a new email
Find it:
Messaging > Email > Write Email
Enter the recipient email address and message, then
select Done > Send.
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surf the web with your phone
Note: To use the browser, you must have data service
activated for your account (additional fees may apply
for this service).
Use your phone’s browser to surf your favorite Web
sites, upload videos to a video blog, and download files
and applications to your phone. Log onto your
internet-based email account to check your email.
Find it:
• To go to your home page, select Homepage.
• To go to a Web page, select Input address.
• To bookmark a Web page, select Bookmarks.
• To go to a link on a Web page, select it.
Note: If you can’t connect, contact your service
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Bluetooth™ wireless
lose the wires and go wireless
Turn Bluetooth power on or off
Find it:
Settings > Connectivity
> Bluetooth > Power
When Bluetooth power is on, the Bluetooth
appears in the home screen.
Note: To extend battery life, turn off Bluetooth power
when not in use.
Connect new devices
To connect with a new device, you need to pair with it.
You only need to do this once for each device—to
connect again, see “Reconnect devices” on page 17.
1 Make sure the device you are pairing with is in
discoverable mode (see device instructions).
2 Select
Settings > Connectivity
> Bluetooth > Power ON > Search audio device.
3 Your phone lists the devices it finds within range.
Select a device to connect.
4 If necessary, enter the device passkey (like 0000) to
connect to the device.
Bluetooth™ wireless
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Tip: For specific information about a device, check the
instructions that came with it. For more Bluetooth
support, go to
For maximum Bluetooth security, always connect
Bluetooth devices in a safe, private environment.
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
Reconnect devices
To automatically reconnect your phone with a paired
device, simply turn on the device.
To manually reconnect your phone with a paired
device, select the device name in the My device list.
Disconnect devices
To automatically disconnect your phone from a
paired device, simply turn off the device.
To manually disconnect your phone from a paired
device, select the device name in the My device list.
Bluetooth™ wireless
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Manage your life
stay on top of things
Find it:
Tools > Calendar
To view your calendar in different ways select Options
> Jump to date, or Go to weekly view.
Add calendar events
From any calendar view, select Options > Add event
and select the event type. Enter event details and
select Done > Yes.
Edit calendar events
To edit an event, select Options > View > Option
> Edit. Edit event details, then select Done > Yes.
Find it:
Tools > Tasks
To add a task, select Add.
Find it:
Tools > Alarm
To turn on an alarm, select one, scroll to On and select
Manage your life
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When an alarm sounds, select Stop to turn it off or
Snooze to delay.
To set a snooze period, select the alarm, then select
Edit > Snooze (min).
World clock
Find it:
Tools > World clock
See the current time in cities around the world.
To set the clock to allow for daylight saving time,
select Options > Daylight saving time
for foreign city > On or Off.
Calculator, currency convertor & stopwatch
Find it:
Select the Calculator, Currency convertor or
File manager
Find it:
File manager
Select Phone or Memory card to view your folders.
Select Options to Open, Audio and Images create
New folder, Rename, Delete, and more.
Manage your life
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Airplane mode
Find it:
Settings > Dual SIM settings
> Flight mode
Note: When you select airplane mode, all wireless
services are disabled. You can turn Bluetooth™ back on,
if permitted by your airline. Other wireless voice and
data services (such as calls and text messages) remain
off in airplane mode. Emergency calls to your region’s
emergency number (e.g. 911) can still be made.
Manage your life
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Tips & tricks
a few handy hints
Return to home
See recently
dialed numbers
From the home screen, press
the Call key
Create a new
Enter a phone number,
press Options
> Save to Phonebook.
Adjust sound
From the home screen, press
the side up/down volume
Quickly scroll
Press the side up/down
volume keys.
Battery tips
Want to extend your battery life? Try these:
• Turn off Bluetooth™ power: Press
Settings > Connectivity > Bluetooth
> Power
• Reduce the time your phone display stays on:
Settings > Phone settings
> LCD backlight, and set Time (sec) lower.
Tips & tricks
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add your personal touch
Your phone has different profiles. You can customize
ringtones, alerts, and volumes for each profile.
Find it:
Settings > User profiles
You can select these profiles:
• General: Standard profile default setting.
• Vibration: Ringtone is off, vibrate is on.
• Outdoor: Ringtone and key tone volume set to
• Silent: Vibrate is off, ringtone is off (not
• Headset: Adjust settings for when a wired headset
is plugged into your phone.
• Bluetooth: Adjust settings for when a Bluetooth
headset is connected to your phone.
To change a profile’s settings, select Options
> Customize. You can adjust these settings:
• Tone settings: Set the ringtones of incoming calls
(for each SIM card) and messages, key tones, and
other events.
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• Volume: Set the volume of ringtones and key
• Alert type: Set to Ring only, Vib. only, Vib. and
ring, Vib. then ring.
• Ring type: Set to Single, Repeat, Ascending.
• Extra tone: Play an extra tone for Warning, Error,
Camp on or Connect.
• Answer mode: Open the phone to answer a call
using Cover answer or use Any key.
Display settings
To set display settings, such as wallpaper, interactive
screen and more, press
> Phone settings > Display.
Time & date
Set date, time, time zone, and formats:
Find it:
Settings > Phone settings
> Time and date
Set menu language:
Find it:
> Language
Settings > Phone settings
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Text entry
how fast can u text?
Certain features of your phone allow you to enter text.
To change modes when entering text, press Menu
Settings > Phone settings > Pref. input
input method
Smart abc /
Smart Abc
The phone predicts the word you
want. Press 0 to change between
capitalization options (no capitals or all
ABC / abc /
Press a key repeatedly to cycle
through its letters and number.
Abc—capitalize the first letter in the
sentence. ABC—enter all uppercase
letters (not available when editing a
Enter numbers only.
Shortcut: In other modes, press and
hold a number key to enter its number.
To accept a word completion, press
To enter a space, press *.
To delete a character, press Clear (to delete all
words, press and hold Clear).
Text entry
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see it, capture it, share it!
Take & share photos
Take that family photo, and send it to everyone.
Find it: Menu >
to zoom in/out.
to increase/
Return to the
previous screen.
Tap to
take photo.
See more options.
Note: Image size is 1MP, unless you change it.
To take the photo, press
. Your photo appears in the
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Select Options to:
• To delete the photo and return to the viewfinder,
select Delete.
• To forward the photo in an MMS, email, or via
Bluetooth, select Forward.
To see photos you’ve taken, go to the camera
viewfinder screen and select Settings > Switch to
> Photo album.
To record a video, go to the camera viewfinder screen
and select Settings > Switch to > Video recorder.
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Media player
when music is what you need...
Media player
Instant music. Just open your media player and select
a playlist.
Find it: from the homescreen, select Music
Progress Bar
Music Controls
Volume Controls
Media player
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Media player controls
fast forward/rewind
Press & hold
Press the side volume keys.
Hide and turn off
Press End
to use another app. Your media
continues to play. If you use Games or FM radio
the media player is turned off.
To stop your media player press
To create a new playlist from the homescreen
select Music > Options > Playlist > Options
> New playlist.
To add a song to a playlist, open the playlist, then
select Options > Add. You can select a file or a folder.
To delete or rename playlists, select Options.
Media player
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news and music on the go
Listen to news and music anywhere, for free.
Find it:
Multimedia > FM radio
Note: The FM radio only works when a headset is
plugged in.
To tune stations, select Options > Auto search.
To change volume, select the side volume keys.
To turn off the radio, unplug your headset or press
use radio presets
To go to a preset station, select Options > Channel
list, then enter the channel number.
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help keep your phone safe
Codes & passwords
Your SIM card PIN code is originally set to 1234. If your
service provider didn’t change the phone password,
you should change it:
Find it:
Settings > Security settings
> SIM1 security settings or SIM2 security settings
> Change password
If you forget your SIM card PIN code: If you forget
your PIN code, try entering 1234. If that doesn’t work,
contact your service provider.
Lock your SIM cards
You can lock either of your SIM cards to keep others
from using it. You’ll need to enter your SIM card PIN
code to lock or unlock it.
Find it:
Settings > Security settings
> SIM1 security settings or SIM2 security settings
> SIM lock
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Lock your phone
You can lock your phone to keep others from using it.
You’ll need to enter the phone password to lock or
unlock your phone.
Find it:
> Phone lock.
Settings > Security settings
Lock keys
Find it:
Settings > Security settings
> Phone lock > Automatic lock time > 5 sec,
30 sec, 1 min, or 5 min
You can lock your phone’s keys to prevent unwanted
phone operations.
Your phone automatically locks the keys when no
activity is detected for the specified interval.
To unlock the keys, press Unlock and *.
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we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to key presses, try a quick reset. Remove the back
cover and battery (“Assemble & charge” on page 4),
then replace and turn on your phone as usual.
Reset default factory settings on your phone.
Caution: This option erases all information you have
entered (including contacts and calendar entries) and
content you have downloaded (including pictures,
videos, and music files) stored in your phone’s
memory. After you erase the information, you can’t
recover it. This option does not delete SIM card or
memory card information.
Find it:
Settings > Master Clear and enter
your phone password
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Service & Repairs
If you have questions or need assistance, we’re here
to help.
Go to, where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at 0870-9010-555 (United Kingdom),
1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
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Safety, Regulatory & Legal
Battery Use & Safety
Important: Handle and store batteries properly to avoid injury or damage. Most
battery issues arise from improper handling of batteries, and particularly from the
continued use of damaged batteries.
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change
the form of your battery.
• Don’t let the mobile device or battery come in contact with liquids.* Liquids
can get into the mobile device’s circuits, leading to corrosion.
• Don’t allow the battery to touch metal objects. If metal objects, such as jewelry,
stay in prolonged contact with the battery contact points, the battery could become
very hot.
• Don’t place your mobile device or battery near a heat source.* High
temperatures can cause the battery to swell, leak, or malfunction.
• Don’t dry a wet or damp battery with an appliance or heat source, such as a
hair dryer or microwave oven.
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the mobile device or battery.* Dropping these items,
especially on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or battery
has been damaged by dropping, liquids or high temperatures.
* Note: Always make sure that the battery compartment and any connector covers are
closed and secure to avoid direct exposure of the battery to any of these conditions, even
if your product information states that your mobile device can resist damage from these
Important: Motorola recommends you always use Motorola-branded batteries
and chargers for quality assurance and safeguards. Motorola’s warranty does not
cover damage to the mobile device caused by non-Motorola batteries and/or chargers. To
help you identify authentic Motorola batteries from non-original or counterfeit batteries
(that may not have adequate safety protection), Motorola provides holograms on its
Battery Use & Safety
68016172001_no Page 35 Friday, June 3, 2011 10:10 AM
batteries. You should confirm that any battery you purchase has a “Motorola Original”
If you see a message on your display such as Invalid Battery or
Unable to Charge, take the following steps:
• Remove the battery and inspect it to confirm that it has a “Motorola Original”
• If there is no hologram, the battery is not a Motorola battery;
• If there is a hologram, replace the battery and try charging it again;
• If the message remains, contact a Motorola authorized service center.
Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
Proper and safe battery disposal and recycling: Proper battery disposal is not only
important for safety, it benefits the environment. You can recycle your used batteries in
many retail or service provider locations. Additional information on proper disposal and
recycling can be found at
Disposal: Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling
organizations for more information on how to dispose of batteries.
Warning: Never dispose of batteries in a fire because they may explode.
Battery Charging
Notes for charging your product’s battery:
• During charging, keep your battery and charger near room temperature for efficient
battery charging.
• New batteries are not fully charged.
• New batteries or batteries stored for a long time may take more time to charge.
• Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
Battery Charging
Third Party Accessories
Use of third party accessories, including but not limited to batteries, chargers, headsets,
covers, cases, screen protectors and memory cards, may impact your mobile device’s
performance. In some circumstances, third party accessories can be dangerous and may
void your mobile device’s warranty. For a list of Motorola accessories, visit
68016172001_no Page 36 Friday, June 3, 2011 10:10 AM
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle. Using a mobile device or accessory for a call or other application while driving
may cause distraction. Using a mobile device or accessory may be prohibited or restricted
in certain areas, always obey the laws and regulations on the use of these products.
While driving, NEVER:
• Type or read texts.
• Enter or review written data.
• Surf the web.
• Input navigation information.
• Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
• Keep your eyes on the road.
• Use a handsfree device if available or required by law in your area.
• Enter destination information into a navigation device before driving.
• Use voice activated features (such as voice dial) and speaking features (such as
audible directions), if available.
• Obey all local laws and regulations for the use of mobile devices and accessories in
the vehicle.
• End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” in this guide and at (in English only).
Some people may be susceptible to epileptic seizures or blackouts when exposed to
flashing lights, such as when playing videos or games. These may occur even if a person
has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult with your physician before playing videos or games or
enabling a flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur:
convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. It is always a good idea to hold the screen away from your eyes, leave the
lights on in the room, take a 15-minute break every hour, and stop use if you are tired.
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Caution About High Volume Usage
Warning: Exposure to loud noise from any source for extended periods of
time may affect your hearing. The louder the volume sound level, the less
time is required before your hearing could be affected. To protect your
• Limit the amount of time you use headsets or headphones at high
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in
your ears, ringing in your ears, or muffled speech, you should stop listening to the device
through your headset or headphones and have your hearing checked.
For more information about hearing, see our website at (in English only).
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders,
neck, or other parts of your body. If you continue to have discomfort during or after such
use, stop use and see a physician.
Keep your mobile device and its accessories away from small children. These
products are not toys and may be hazardous to small children. For example:
• A choking hazard may exist for small, detachable parts.
• Improper use could result in loud sounds, possibly causing hearing injury.
• Improperly handled batteries could overheat and cause a burn.
Similar to a computer, if a child does use your mobile device, you may want to monitor
their access to help prevent exposure to inappropriate apps or content.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the
product receives a substantial impact. If glass breaks, do not touch or attempt to remove.
Stop using your mobile device until the glass is replaced by a qualified service center.
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Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and can
include fueling areas, such as below decks on boats, fuel or chemical transfer or storage
facilities, or areas where the air contains chemicals or particles, such as grain dust, or
metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries unless it is a radio product type especially qualified for use in such areas
as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such areas,
sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in accordance
with local laws. Contact your local regulatory authorities for more
Do not dispose of your battery or mobile device with your household
waste. See “Recycling” for more information.
68016172001_no Page 39 Friday, June 3, 2011 10:10 AM
Do not use tools.
For indoor use only.
Listening at full volume to music or voice through a headset may
damage your hearing.
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system
handling your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your
country concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions:
• When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
• If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not
use a body-worn accessory supplied or approved by Motorola, keep the mobile device
and its antenna at least 2.5 cm (1 inch) from your body when transmitting.
• Using accessories not supplied or approved by Motorola may cause your mobile device
to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved
accessories, visit our website at:
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RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In
some circumstances, your mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If
your mobile device offers an airplane mode or similar feature, consult airline staff about
using it in flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator, consult
your physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
• ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
• DO NOT carry the mobile device in the breast pocket.
• Use the ear opposite the implantable medical device to minimize the potential for
• Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical device.
If you have any questions about using your mobile device with your implantable medical
device, consult your healthcare provider.
Specific Absorption Rate (ICNIRP)
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the
limits for exposure to radio waves (radio frequency electromagnetic fields) recommended
by international guidelines. The guidelines were developed by an independent scientific
organization (ICNIRP) and include a substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg.
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Tests for SAR are conducted using standard operating positions with the device
transmitting at its highest certified power level in all tested frequency bands. The highest
SAR values under the ICNIRP guidelines for your device model are listed below:
Head SAR
GSM 850/1800 + Wi-Fi + Bluetooth
0.354 W/kg
Body-worn SAR
GSM 850/1800 + Wi-Fi + Bluetooth
0.592 W/kg
During use, the actual SAR values for your device are usually well below the values
stated. This is because, for purposes of system efficiency and to minimise interference on
the network, the operating power of your mobile device is automatically decreased when
full power is not needed for the call. The lower the power output of the device, the lower
its SAR value.
Body-worn SAR testing has been carried out using an approved accessory or at a
separation distance of 2.5 cm (1 inch). To meet RF exposure guidelines during body-worn
operation, the device should be in an approved accessory or positioned at least 2.5 cm
(1 inch) away from the body. If you are not using an approved accessory, ensure that
whatever product is used is free of any metal and that it positions the phone at least
2.5 cm (1 inch) away from the body.
The World Health Organization has stated that present scientific information does not
indicate the need for any special precautions for the use of mobile devices. They
recommend that if you are interested in further reducing your exposure then you can easily
do so by limiting your usage or simply using a hands-free kit to keep the device away from
the head and body.
Additional information can be found at (World Health
Organization) or (Motorola Mobility, Inc.).
Information from the World Health
“A large number of studies have been performed over the last two decades to assess
whether mobile phones pose a potential health risk. To date, no adverse health effects
have been established for mobile phone use.”
Source: WHO Fact Sheet 193
Further information:
WHO Information
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European Union Directives Conformance
The following CE compliance information is applicable to Motorola mobile devices that
carry one of the following CE marks:
EU Conformance
[Only Indoor Use Allowed In France
for Bluetooth and/or Wi-Fi]
Hereby, Motorola declares that this product is in compliance with:
• The essential requirements and other relevant provisions of Directive 1999/5/EC
• All other relevant EU Directives
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to
R&TTE Directive) at To find your DoC, enter the Product
Approval Number from your product’s label in the “Search” bar on the website.
FCC Notice to Users
The following statement applies to all products that bear the FCC logo on the
product label.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and,
FCC Notice
68016172001_no Page 43 Friday, June 3, 2011 10:10 AM
if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation. See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the user.
Any changes or modifications could void the user’s authority to operate the equipment.
See 47 CFR Sec. 15.21.
For products that support Wi-Fi 802.11a (as defined in the product specifications available
at, the following information applies. This equipment has the
capability to operate Wi-Fi in the 5 GHz Unlicensed National Information Infrastructure
(U-NII) band. Because this band is shared with MSS (Mobile Satellite Service), the FCC
has restricted such devices to indoor use only (see 47 CFR 15.407(e)). Since wireless hot
spots operating in this band have the same restriction, outdoor services are not offered.
Nevertheless, please do not operate this device in Wi-Fi mode when outdoors.
The following information is applicable to Motorola mobile devices that provide
navigation features.
When using navigation features, note that mapping information, directions and other
navigational data may contain inaccurate or incomplete data. In some countries, complete
information may not be available. Therefore, you should visually confirm that the
navigational instructions are consistent with what you see. All drivers should pay
attention to road conditions, closures, traffic, and all other factors that may impact driving.
Always obey posted road signs.
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Smart Practices While Driving
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of these
devices may be prohibited or restricted in certain areas—for example,
handsfree use only may be required. Go to
(in English only) for more information.
Your mobile device lets you communicate by voice and data—almost anywhere, anytime,
wherever wireless service is available and safe conditions allow. When driving a car,
driving is your first responsibility. If you choose to use your mobile device while driving,
remember the following tips:
• Get to know your Motorola mobile device and its features such as speed dial,
redial and voice dial. If available, these features help you to place your call without
taking your attention off the road.
• When available, use a handsfree device. If possible, add an additional layer of
convenience to your mobile device with one of the many Motorola Original handsfree
accessories available today.
• Position your mobile device within easy reach. Be able to access your mobile
device without removing your eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voicemail answer it for you.
• Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet,
snow, ice, and even heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while driving. Jotting down a “to
do” list or going through your address book takes attention away from your primary
responsibility—driving safely.
• Dial sensibly and assess the traffic; if possible, place calls when your car is
not moving or before pulling into traffic. If you must make a call while moving, dial
only a few numbers, check the road and your mirrors, then continue.
• Do not engage in stressful or emotional conversations that may be
distracting. Make people you are talking with aware you are driving and suspend
conversations that can divert your attention away from the road.
• Use your mobile device to call for help. Dial 911 or other local emergency number
in the case of fire, traffic accident, or medical emergencies (wherever wireless phone
service is available).
• Use your mobile device to help others in emergencies. If you see an auto
accident, crime in progress, or other serious emergency where lives are in danger, call
Driving Safety
68016172001_no Page 45 Friday, June 3, 2011 10:10 AM
911 or other local emergency number (wherever wireless phone service is available),
as you would want others to do for you.
• Call roadside assistance or a special non-emergency wireless assistance
number when necessary. If you see a broken-down vehicle posing no serious
hazard, a broken traffic signal, a minor traffic accident where no one appears injured,
or a vehicle you know to be stolen, call roadside assistance or other special
non-emergency wireless number (wherever wireless phone service is available).
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because
some features of your mobile device may affect your privacy or data security, please
follow these recommendations to enhance protection of your information:
• Monitor access—Keep your mobile device with you and do not leave it where others
may have unmonitored access. Use your device’s security and lock features, where
• Keep software up to date—If Motorola or a software/application vendor releases a
patch or software fix for your mobile device that updates the device’s security, install it
as soon as possible.
• Secure Personal Information—Your mobile device can store personal information
in various locations including your SIM card, memory card, and phone memory. Be sure
to remove or clear all personal information before you recycle, return, or give away
your device. You can also backup your personal data to transfer to a new device.
Note: For information on how to backup or wipe data from your mobile device, go to
• Online accounts—Some mobile devices provide a Motorola online account (such as
MOTOBLUR). Go to your account for information on how to manage the account, and
how to use security features such as remote wipe and device location (where
• Applications and updates—Choose your apps and updates carefully, and install
from trusted sources only. Some apps can impact your phone’s performance and/or
have access to private information including account details, call data, location details
and network resources.
• Wireless—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi
networks. Also, when using your device as a hotspot (where available) use network
security. These precautions will help prevent unauthorised access to your device.
Privacy & Data Security
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• Location-based information—Location-based information includes information that
can be used to determine the approximate location of a mobile device. Mobile phones
which are connected to a wireless network transmit location-based information.
Devices enabled with GPS or AGPS technology also transmit location-based
information. Additionally, if you use applications that require location-based
information (e.g. driving directions), such applications transmit location-based
information. This location-based information may be shared with third parties,
including your wireless service provider, applications providers, Motorola, and other
third parties providing services.
• Other information your device may transmit—Your device may also transmit
testing and other diagnostic (including location-based) information, and other
non-personal information to Motorola or other third-party servers. This information is
used to help improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact your
privacy or data security, please contact Motorola at, or
contact your service provider.
Use & Care
To care for your Motorola mobile device, please observe the following:
Use & Care
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or
other liquids. If it does get wet, don’t try to accelerate drying with the use of
an oven or dryer, as this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or
above 60°C (140°F). Don’t recharge your mobile device in temperatures
below 0°C (32°F) or above 45°C (113°F).
Don’t try to dry your mobile device in a microwave oven.
68016172001_no Page 47 Friday, June 3, 2011 10:10 AM
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other
inappropriate materials.
cleaning solutions
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or
other cleaning solutions.
shock and vibration
Don’t drop your mobile device.
To help protect your mobile device, always make sure that the battery
compartment and any connector covers are closed and secure.
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste, or in a fire.
These items should be disposed of in accordance with the national collection
and recycling schemes operated by your local or regional authority.
Alternatively, you may return unwanted mobile devices and electrical accessories to any
Motorola Approved Service Center in your region. Details of Motorola approved national
recycling schemes, and further information on Motorola recycling activities can be found
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with
national collection and recycling requirements. Please contact your regional authorities for
more details.
68016172001_no Page 48 Friday, June 3, 2011 10:10 AM
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the
copyrighted software. Accordingly, any copyrighted software contained in Motorola
products may not be modified, reverse-engineered, distributed, or reproduced in any
manner to the extent allowed by law. Furthermore, the purchase of Motorola products
shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any
license under the copyrights, patents, or patent applications of Motorola or any third-party
software provider, except for the normal, non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
Software Copyright Notice
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right
to copy any material, please contact your legal advisor.
Content Copyright
Open Source Software Information
For instructions on how to obtain a copy of any source code being made publicly available
by Motorola related to software used in this Motorola mobile device, you may send your
request in writing to the address below. Please make sure that the request includes the
model number and the software version number.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
The Motorola website also contains information
regarding Motorola's use of open source.
Motorola has created the website to serve as a portal for
interaction with the software community-at-large.
OSS Information
68016172001_no Page 49 Friday, June 3, 2011 10:10 AM
To view additional information regarding licenses, acknowledgments and required
copyright notices for open source packages used in this Motorola mobile device, please
press Menu Key > Settings > About phone > Legal information
> Open source licenses. In addition, this Motorola device may include
self-contained applications that present supplemental notices for open source packages
used in those applications.
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to, where you can select from a number of
customer care options. You can also contact the Motorola Customer Support Center at
0870-9010-555 (United Kingdom), 1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
68016172001_no Page 50 Friday, June 3, 2011 10:10 AM
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
1-800-734-5870 (United States)
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be
available in all areas; additional terms, conditions and/or charges may apply. Contact your
service provider for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Note: The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. Google, the Google logo, Google Maps, Google Talk, Google
Latitude, Gmail, YouTube, Picasa, Android and Android Market are trademarks of Google,
Inc. All other product or service names are the property of their respective owners.
© 2011 Motorola Mobility, Inc. All rights reserved.
Caution: Motorola does not take responsibility for changes/modification to the
Product ID: Motorola (EX212)
Manual Number: 68016172001
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