06p1796
Hardware Maintenance Manual
IBM
xSeries 330 and IntelliStation R Pro
Hardware Maintenance Manual
IBM
xSeries 330 and IntelliStation R Pro
Note: Before using this information and the product it supports, be sure to read the general
information under “Notices” on page 195.
First Edition (March 2001)
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America. IBM may not offer the
products, services, or features discussed in this document in other countries, and the information is subject to change
without notice.
Consult your local IBM representative for information on the products, services, and features available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
xSeries 330 and IntelliStation R Pro
© Copyright International Business Machines Corporation 2000. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM Corp.
About this manual
This manual contains diagnostic information, a Symptom-to-FRU index, service
information, error codes, error messages, and configuration information for the IBM ®
and IntelliStation R Pro.
Important: This manual is intended for trained servicers who are familiar with IBM
PC Server products.
Important safety information
Be sure to read all caution and danger statements in this book before performing any
of the instructions.
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
Prenez connaissance de toutes les consignes de type Attention et
© Copyright IBM Corp. 2000
iii
Danger avant de procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo
cualquier operación.
Online Support
Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, and Device
Driver files.
File download address is:
http://www.us.pc.ibm.com/files.html
IBM Online Addresses
The HMM manuals online address is:
http://www.us.pc.ibm.com/cdt/hmm.html
The IBM PC Company Support Page is:
http://www.us.pc.ibm.com/support/index.html
The IBM PC Company Home Page is:
http://www.pc.ibm.com
iv
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Contents
About this manual . . . . . . . . . . . . . . . . . . . iii
Chapter 5.Installing options . . . . . . . . . . . 39
Important safety information . . . . . . . . . . . . . . . . . . . . . . iii
Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
IBM Online Addresses . . . . . . . . . . . . . . . . . . . . . . . . . v
Major components of the xSeries 330 . . . . . . . . . . . . . . . 39
Major components of the R Pro computer . . . . . . . . . . . 40
System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
System board options connectors . . . . . . . . . . . . . . . 40
System board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
System reliability considerations . . . . . . . . . . . . . . . . 43
Working inside a server with power on . . . . . . . . . . 43
Rack installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Removing the cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Working with adapters in the xSeries 330 . . . . . . . . . . . 45
Adapter considerations . . . . . . . . . . . . . . . . . . . . . . . . 46
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Working with adapters in the R Pro . . . . . . . . . . . . . . . 50
Adapter considerations . . . . . . . . . . . . . . . . . . . . . . . . 51
Removing an adapter . . . . . . . . . . . . . . . . . . . . . . . . . 51
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . . . . . 52
The IBM Remote Supervisor Adapter . . . . . . . . . . . . . . 54
Installation prerequisites . . . . . . . . . . . . . . . . . . . . . . . 54
Installation requirements . . . . . . . . . . . . . . . . . . . . . . 54
Remote Supervisor Adapter features . . . . . . . . . . . . 55
About your documentation . . . . . . . . . . . . . . . . . . . . 56
System requirements . . . . . . . . . . . . . . . . . . . . . . . 56
Starting the IBM Documentation Browser . . . . . 57
Using the IBM Documentation Browser . . . . . . . 57
Notices and statements used in this book . . . . . . . . 58
Unpacking and verifying components . . . . . . . . . . . 59
Inventory checklist . . . . . . . . . . . . . . . . . . . . . . . . . 59
Remote Supervisor Adapter components . . . . . . 61
Installing the Remote Supervisor Adapter . . . . . . . . . . 61
Connecting the power-supply adapter . . . . . . . . . . . . . 64
Connecting the LAN and serial port cables . . . . . . . . . 65
Cabling the Ethernet LAN port . . . . . . . . . . . . . . . . . 65
Cabling the serial (COM) port . . . . . . . . . . . . . . . . . . 66
Updating the Remote Supervisor Adapter firmware. . 66
Configuring your system to enable remote access to the
Remote Supervisor Adapter. . . . . . . . . . . . . . . . . . . . . . . 69
Configuring the Ethernet settings . . . . . . . . . . . . . . . 69
Configuring the serial port . . . . . . . . . . . . . . . . . . . . . 72
Setting up point-to-point protocol . . . . . . . . . . . . . . . 73
Completing the installation . . . . . . . . . . . . . . . . . . . . . . . 75
Planning and cabling your interconnect network . . . . 76
Forwarding alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Cabling for the ASM interconnect network. . . . . . . . . . 77
Installing the ASM Interconnect module on the xSeries
330 / IntelliStation R Pro . . . . . . . . . . . . . . . . . . . . . . . . . 78
ASM interconnect network configuration examples . . 80
Hard disk drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Preinstallation steps . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Installing or replacing a hard disk drive. . . . . . . . . . 84
Hot-swap disk drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Preinstallation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Installing hot-swap disk drives . . . . . . . . . . . . . . . . . 86
Replacing a drive in a hot-swap bay . . . . . . . . . . 87
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Installing memory modules . . . . . . . . . . . . . . . . . . . . 88
Microprocessor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Installing the microprocessor . . . . . . . . . . . . . . . . . . . 91
Removing a microprocessor . . . . . . . . . . . . . . . . . . . . 92
Fan assembly replacement . . . . . . . . . . . . . . . . . . . . . . . . 94
Installing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
I/O connector locations and ports in the R Pro . . . . . . 97
Chapter 1.General checkout . . . . . . . . . . . . 1
Chapter 2.General information . . . . . . . . . . 3
Features and specifications . . . . . . . . . . . . . . . . . . . . . . . .
What the xSeries 330 / IntelliStation R Pro offers . . . . .
Reliability, availability, and serviceability features . . . .
Server controls and indicators . . . . . . . . . . . . . . . . . . . . . .
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning on the server . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . .
Stand-by mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
5
5
6
6
7
8
9
9
Chapter 3.Diagnostics . . . . . . . . . . . . . . . . 11
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . . 11
POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
POST error messages . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Event/error logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Small computer system interface messages . . . . . . . . . 12
Identifying problems using status LEDs . . . . . . . . . . . . 13
Light Path Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 13
Diagnostics panel . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Diagnostic programs and error messages . . . . . . . . . . . 15
Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Starting the diagnostic programs . . . . . . . . . . . . . . . 16
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Recovering BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Troubleshooting the Ethernet controller . . . . . . . . . . . . 19
Network connection problems. . . . . . . . . . . . . . . . . . 19
Ethernet controller troubleshooting chart . . . . . . . . 19
Ethernet controller messages . . . . . . . . . . . . . . . . . . . . . . 20
Novell NetWare or IntraNetWare server ODI driver
teaming messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
NDIS 4.0 (Windows NT) driver messages . . . . . . . . 22
Power checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Temperature checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Chapter 4.Configuring the server. . . . . . . 29
Using the Configuration/Setup Utility program . . . . . 29
Starting the Configuration/Setup Utility program 29
Choices available from the Configuration/Setup main
menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Power-on password . . . . . . . . . . . . . . . . . . . . . . . . 34
Administrator password . . . . . . . . . . . . . . . . . . . . 35
Using the SCSISelect utility program . . . . . . . . . . . . . . . 36
Starting the SCSISelect utility program . . . . . . . . . . 36
Choices available from the SCSISelect menu . . . . . 36
Using the Preboot eXecution Environment boot agent
utility program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Starting the PXE boot agent utility program . . . 37
Choices available from the PXE boot agent utility .
38
© Copyright IBM Corp. 2000
vii
Input/Output ports . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Console ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Device breakout cable . . . . . . . . . . . . . . . . . . . . . . 98
Using the computer as a remote console. . . . . . . 99
Serial port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Universal Serial Bus ports . . . . . . . . . . . . . . . . . . 101
Ethernet ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Advanced System Management ports. . . . . . . . 106
Audio ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Video ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
I/O connector locations and ports on the xSeries 330 106
Input/Output ports . . . . . . . . . . . . . . . . . . . . . . . . . 107
Serial port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Universal Serial Bus ports . . . . . . . . . . . . . . . . . . 108
Cable Chaining Technology (C2T) ports . . . . . . 109
C2T chaining cable . . . . . . . . . . . . . . . . . . . . . . . . 110
C2T breakout cable . . . . . . . . . . . . . . . . . . . . . . . . 110
Ethernet ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Advanced System Management ports. . . . . . . . 115
Working with cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Cabling the RS-485 ports. . . . . . . . . . . . . . . . . . . . . . 116
Connecting the ASM bus . . . . . . . . . . . . . . . . . . . 117
Connecting the servers with a C2T chain . . . . . . . . 117
Testing the C2T chain . . . . . . . . . . . . . . . . . . . . . . 119
Cable management . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Chapter 7.Symptom-to-FRU index . . . . . 127
Chapter 6.FRU information (service only) . .
121
Chapter 9.Related service information . 155
Diskette/CD-ROM drives . . . . . . . . . . . . . . . . . . . . . . .
Diskette/CD-ROM drive bracket . . . . . . . . . . . . . . . . .
Hard disk drive backplane. . . . . . . . . . . . . . . . . . . . . . .
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PCI riser card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important Instructions for the IntelliStation R Pro
(Type 8654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Initializing the system board . . . . . . . . . . . . . . .
viii
121
122
123
123
124
124
125
125
Beep symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
No Beep symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Information panel system error LED . . . . . . . . . . . . . .
Diagnostic error codes . . . . . . . . . . . . . . . . . . . . . . . . . .
Error symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
POST error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Temperature error messages . . . . . . . . . . . . . . . . . . . . .
Fan error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Voltage related system shutdown . . . . . . . . . . . . . .
Temperature related system shutdown. . . . . . . . . .
DASD checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bus fault messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . .
127
129
129
131
134
134
140
140
141
141
141
141
142
142
143
Chapter 8.Parts listing. . . . . . . . . . . . . . . 145
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power cords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power cords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety inspection guide . . . . . . . . . . . . . . . . . . . . . . .
Handling electrostatic discharge-sensitive devices
Grounding requirements. . . . . . . . . . . . . . . . . . . . . .
Safety notices (multi-lingual translations) . . . . . . .
Send us your comments! . . . . . . . . . . . . . . . . . . . . . . . .
Problem determination tips . . . . . . . . . . . . . . . . . . . . . .
Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
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148
149
149
153
154
155
155
156
157
158
159
159
194
195
195
196
Chapter 1. General checkout
The server diagnostic programs are stored in upgradable read-only memory (ROM)
on the system board. These programs are the primary method of testing the major
components of the server: the system board, Ethernet controller, video controller,
RAM, keyboard, mouse (pointing device), diskette drive, serial ports, and hard
drives. You can also use them to test some external devices. See “Diagnostic
programs and error messages” on page 15.
Also, if you cannot determine whether a problem is caused by the hardware or by the
software, you can run the diagnostic programs to confirm that the hardware is
working properly.
When you run the diagnostic programs, a single problem might cause several error
messages. When this occurs, work to correct the cause of the first error message.
After the cause of the first error message is corrected, the other error messages might
not occur the next time you run the test.
A failed system might be part of a shared DASD cluster (two or more systems sharing
the same external storage device(s)). Prior to running diagnostics, verify that the
failing system is not part of a shared DASD cluster.
A system might be part of a cluster if:
•
The customer identifies the system as part of a cluster.
•
One or more external storage units are attached to the system and at least one of
the attached storage units is additionally attached to another system or
unidentifiable source.
•
One or more systems are located near the failing system.
If the failing system is suspected to be part of a shared DASD cluster, all diagnostic
tests can be run except diagnostic tests which test the storage unit (DASD residing in
the storage unit) or the storage adapter attached to the storage unit.
Notes:
1.
Safety information, see “Safety information” on page 155.
2.
For systems that are part of a shared DASD cluster, run one test at a time in
looped mode. Do not run all tests in looped mode, as this could enable the DASD
diagnostic tests.
3.
If multiple error codes are displayed, diagnose the first error code displayed.
4.
If the computer hangs with a POST error, go to “POST error codes” on page 134.
5.
For intermittent problems, check the error log; see “Event/error logs” on page 12.
1. IS THE SYSTEM PART OF A CLUSTER?
YES. Schedule maintenance with the customer. Shut down all systems related to the
cluster. Run storage test.
NO. Go to step 2.
2.
IF THE SYSTEM IS NOT PART OF A CLUSTER:
•
•
•
•
© Copyright IBM Corp. 2000
Power-off the computer and all external devices.
Check all cables and power cords.
Set all display controls to the middle position.
Power-on all external devices.
1
•
•
•
•
•
•
•
Power-on the computer.
If the computer hangs and no error is displayed, go to “Undetermined
problems” on page 143.
Record any POST error messages displayed on the screen. If an error is
displayed, look up the first error in the “POST error codes” on page 134.
Check the information LED panel System Error LED; if on, see “Information
panel system error LED” on page 129.
Check the System Error Log. If an error was recorded by the system, see
“Chapter 7. Symptom-to-FRU index,” on page 127.
Start the Diagnostic Programs. See “Diagnostic programs and error
messages” on page 15.
Check for the following responses:
a.
One beep.
b.
Readable instructions or the Main Menu.
3. DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES?
NO. Find the failure symptom in“Chapter 7. Symptom-to-FRU index,” on page 127.
YES. Run the Diagnostic Programs. If necessary, refer to “Starting the diagnostic
programs” on page 16.
If you receive an error, go to“Chapter 7. Symptom-to-FRU index,” on page 127.
If the diagnostics completed successfully and you still suspect a problem, see
“Undetermined problems” on page 143.
2
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Chapter 2. General information
The IBM®
xSeries 330/IntelliStation R Pro server is a one U-high1 rackmodel server for high-volume network transaction processing. This highperformance, symmetric multiprocessing (SMP) server is ideally suited for
networking environments that require superior microprocessor performance, efficient
memory management, flexibility, and reliable data storage.
The xSeries 330/IntelliStation R Pro server comes with a three-year limited warranty
and IBM Server Start Up Support. If you have access to the World Wide Web, you can
obtain up-to-date information about your xSeries 330 or IntelliStation R Pro model
and other IBM server products at the following World Wide Web addresses:
http://www.ibm.com/eserver/xseries
http://www.ibm.com/
1.Racks are marked in vertical increments of 1.75 inches each. Each increment is referred to as a unit, or a "U". A one-U-high device is
1.75 inches tall.
© Copyright IBM Corp. 2000
3
Features and specifications
The following table provides a summary of the features and specifications for the
xSeries 330 server.
Table 1. Features and Specifications.
Microprocessor:
Intel®
Pentium® III
Environment:
Size
•
Height 43.69 mm (1.72")
microprocessor with MMX™
technology and SIMD
extensions
•
Depth: 653.29 mm (25.72")
•
Width: 439.93 mm (17.32")
•
256 KB Level-2 cache
•
•
Supports up to two
microprocessors
Weight: approximately 12.7 kg
(28lb) when fully configured
Integrated functions:
•
Memory:
•
Standard: 256 MB
•
Maximum: 4 GB
•
Type: 133 MHz, ECC, SDRAM,
Registered DIMMs
•
Slots: 4 dual inline
Drives standard:
•
Diskette: 1.44 MB
•
CD-ROM: 24X IDE
Expansion bays:
•
Two 3.5-inch slim high bays for
LVD SCSI hard disk drives
PCI expansion slots:
•
Two 33 MHz/64-bit
•
Advanced System Management
processor
•
One Ultra160 SCSI controller
•
Two 10BASE-T/100BASE-TX
Intel Ethernet controllers
•
Two Universal Serial Bus (USB)
ports
•
Two RS-485 Advanced System
Management processor ports
(one In, one Out)
Video:
•
S3 Savage4 PRO
Graphics/Video Accelerator
(integrated on system board)
•
Compatible with SVGA
•
8 MB SDRAM video memory
•
Minimum configuration: 273
BTU (80 watts)
•
Maximum configuration: 751
BTU (220 watts)
4
—
Server on: 10º to 35º C (50.0º to
95.0º F). Altitude: 0 to 914 m
(2998.7 ft.)
—
Server on: 10º to 32º C (50.0º to
89.6º F). Altitude: 914 m
(2998.7 ft.) to 2133 m (6998.0 ft.)
—
Server off: 10º to 43º C (50.0º to
109.4º F). Maximum altitude:
2133 m (6998.0 ft.)
•
Shipping altitude: 0 to 10,668m
(35,000ft)
•
Storage temperature: 1C to 60C
(34F to 140 F)
•
Shipping temperature: -40C to 60C
(-40F to 140F)
•
Humidity:
One serial port
—
•
Two Cable Chaining Technology
ports (IN, OUT)
Server on: 8% to 80% noncondensing
—
Server off: 8% to 80% noncondensing
Acoustical noise emissions:
•
Storage humidity: 5 to 80%
•
Sound power, idling: 6.1 bel
maximum
•
Shipping humidity: 5 to 100%
•
•
Sound power, operating: 6.2 bel
maximum
Operating vibration: 0.27G RMS at
5Hz to 500Hz for 30 minutes
•
Storage vibration: 0.5G at 2Hz to
200Hz for 15 minutes (all faces);
1.04GRMS Random for 15 minutes
(all faces)
Electrical input:
•
Sine-wave input (50-60 Hz)
required
•
Operating shock: 3.5G for 3ms
•
Input voltage low range:
•
Storage shock: 50Gwith a velocity
change of 3860mm/sec (all faces)
•
Heat output:
Approximate heat output in British
Thermal Units (BTU) per hour
Air temperature:
•
Power supply:
One 200 watt (115-230 Vac)
•
•
—
Minimum: 100 V ac
—
Maximum: 127 V ac
Input voltage high range:
—
Minimum: 200 V ac
—
Maximum: 240 V ac
Input kilovolt-amperes (kVA)
approximately:
—
Minimum: 0.08 kVA
—
Maximum: 0.22 kVA
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
What the xSeries 330 / IntelliStation R Pro offers
The unique design of this server takes advantage of advancements in symmetric
multiprocessing (SMP), data storage, and memory management. The server
combines:
•
Impressive performance using an innovative approach to SMP
The server supports up to two Pentium III microprocessors. The server comes
with one microprocessor installed; you can install an additional microprocessor to
enhance performance and provide SMP capability.
•
Large system memory
The memory bus in the server supports up to 4 gigabytes (GB) of system memory.
The memory controller provides error correcting code (ECC) support for up to
four industry standard PC133, 3.3 V, 168-pin, 8-byte, registered, synchronousdynamic-random access memory (SDRAM) dual inline memory modules
(DIMMs).
•
System-management capabilities
The server comes with an Advanced System Management Processor on the
system board. This processor, in conjunction with the systems-management
software that is provided with the server, enables you to manage the functions of
the server locally and remotely. The Advanced System Management Processor
also provides system monitoring, event recording, and dial-out alert capability.
Note: The Advanced System Management Processor is sometimes referred to as
the service processor.
Refer to the documentation provided with the system-management software for
more information.
•
Integrated network environment support
The server comes with two Ethernet controllers on the system board. Each
Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps
networks. The server automatically selects between 10BASE-T and 100BASE-TX.
Each controller provides full-duplex (FDX) capability, which allows simultaneous
transmission and reception of data on the Ethernet local area network (LAN).
•
IBM ServerGuide CDs
The ServerGuide CDs that are included with the server provide programs to help
you set up your server and install the network operating system (NOS). The
ServerGuide program detects the hardware options that are installed, and
provides the correct configuration programs and device drivers. In addition, the
ServerGuide CDs include a variety of application programs for your server.
Reliability, availability, and serviceability features
Three of the most important features in server design are reliability, availability, and
serviceability (RAS). These factors help to ensure the integrity of the data stored on
your server; that your server is available when you want to use it; and that should a
failure occur, you can easily diagnose and repair the failure with minimal
inconvenience.
The following is an abbreviated list of the RAS features that your server supports.
•
Menu-driven setup, system configuration, RAID configuration, and diagnostic
programs
Chapter 2. General information
5
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Power-on self-test (POST)
Integrated Advanced System Management Processor
Predictive Failure Alerts (PFA)
Remote system problem-analysis support
Power and temperature monitoring
Hot-swap drive bays
Error codes and messages
System error logging
Upgradable BIOS, diagnostics, and Advanced System Management Processor
code
Automatic restart after a power failure
Parity checking on the PCI buses
CRC checking on the SCSI buses
Error checking and correcting (ECC) memory
Redundant Ethernet capabilities
Light Path Diagnostics™ on the system board
Vital Product Data (VPD) on system board, and SCSI backplane
Server controls and indicators
This section identifies the controls and indicators on the front and the back of your
server.
Front view
Power control
button
Power-on
light (green)
Select
button/indicator
(green)
System error
light (amber)
Reset
button
CD activity
light (green)
Diskette drive
activity light
(green)
Hard disk drive
status light (amber)
Diskette eject
button
CD eject button
Hard disk drive
activity light (green)
Power-control button: Press this button to manually turn the server on or off.
Power-on light: This green LED lights and stays on when you turn on your server
and blinks when the server is in standby mode.
Reset button: Press this button to reset the server and run the power-on self-test
(POST). You might need to use a pen or the end of a straightened paper clip to press
the button.
Select button/indicator: Press this button to select the server in the C2T chain. The
green LED on this button lights when the monitor, keyboard, and mouse are logically
connected to this server.
System-error light: This amber LED lights when a system error occurs. An LED on
the Light Path Diagnostic panel on the system board will also be on to further isolate
the error.
Diskette drive activity light: When this LED is on, it indicates that the diskette drive
is in use.
6
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Diskette-eject button: Push this button to release a diskette from the drive.
Hard disk drive status light: Each of the hot-swap drives has a hard disk drive status
light. When this amber LED is on continuously, the drive has failed. This status light
is active only with a ServeRAID adapter installed in the server.
Hard disk drive activity light: Each of the hot-swap drives has a Hard Disk Activity
light. When this green LED is flashing, the controller is accessing the drive.
CD eject button: Push this button to release a CD from the drive.
CD drive activity light: When this light is on, it indicates that the CD-ROM drive is in
use.
Rear view
Ethernet 1 speed
indicator (green)
Ethernet 1 link
indicator (green)
C2T IN port
Advanced systems
management RS-485
Select light (green)
USB 2
Serial port
USB 1
Ethernet 2 link
C2T OUT port
Ethernet 2 speed indicator (green)
indicator (green)
Power-on light
(green)
System error
light (amber)
Ethernet 1 speed indicator: This green LED lights when the speed of the Ethernet
LAN that is connected to Ethernet port 1 is 100 Mbps.
Ethernet 1 link indicator: This green LED lights when there is an active link
connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 1.
Advanced system management: The RS-485 ports (in and out) are used for creating a
system management bus between several servers.
Select light: This green LED lights when the monitor, keyboard, and mouse are
logically connected to this server. This light duplicates the Select button LED on the
front of the server.
Cable Chaining Technology OUT: This port is used to connect the server to a
keyboard, monitor, and pointing device. It is also used to connect multiple servers
together to share a single keyboard, monitor, and pointing device.
Serial port: Signal cables for modems or other serial devices connect here to the 9-pin
serial port connector.
Cable Chaining Technology IN: This port is used to connect multiple servers
together to share a single keyboard, monitor, and pointing device.
USB 2: Universal Serial Bus 2
USB 1: Universal Serial Bus 1
Chapter 2. General information
7
System-error light: This amber LED lights when a system error occurs. An LED on
the Light Path Diagnostic panel on the system board may also be on to further isolate
the error. This light duplicates the system error light on the front of the server.
Power-on light: This green LED lights and stays on when you turn on your server
and will blink when the server is in standby mode. This light duplicates the power on
light on the front of the server.
Ethernet 2 link indicator: This green LED lights when there is an active link
connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 2.
Ethernet 2 speed indicator: This green LED lights when the speed of the Ethernet
LAN connected to Ethernet port 2 is 100 Mbps.
Turning on the server
Turning on the server refers to the act of plugging the power cord of your server into
the power source and starting the operating system.
Complete the following steps to turn on the server:
1.
Plug the power cord of your server into the power source.
Note: Plugging the power cord into a power source may cause the server to start
automatically. This is an acceptable action.
2.
Wait 30 seconds then press the power control button on the front of the server.
•
You can press the Power control button on the front of the server to start the
server.
Note: After you plug the power cord of your server into an electrical outlet, wait
approximately 20 seconds before pressing the Power control button.
During this time, the system-management processor is initializing and the
Power control button does not respond.
•
If the server is turned on and a power failure occurs, the server will start
automatically when power is restored.
•
The Advanced System Management Processor can also turn on the server.
CAUTION:
The power control button on the device and the power switch on the power supply (if
there is one) do not turn off the electrical current supplied to the device. The device also
might have more than one power cord. To remove all electrical current from the device,
ensure that all power cords are disconnected from the power source.
2
1
8
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Turning off the server
Turning off the server refers to the act of disconnecting the server from the power
source.
Complete the following steps to turn off the server:
1.
Refer to your operating system documentation for the proper procedure to shut
down the operating system.
Note: Each operating system is different. Some will allow an immediate shutdown, while others require and orderly shut-down procedure.
2.
Press the power control button on the front of the server. This will put the server
in the stand-by mode.
3.
Disconnect the server from the power source.
Note: After turning off the server, wait at least 5 seconds before you turn on the
server again.
Stand-by mode
Stand-by puts the server in a wait state. When in a wait state, the server is not
running the operating system, and all core logic is shut down, except for the service
processor.
Complete the following steps to put the server into stand-by mode:
1.
Refer to your operating system documentation for the proper procedure to shutdown the operating system.
Note: Each operating system is different. Read all the documentation about
shutting down the operating system before continuing.
2.
Press the power control button on the front of the server.
Chapter 2. General information
9
10
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Chapter 3. Diagnostics
This section provides basic troubleshooting information to help you resolve some
common problems that might occur with the server.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
•
POST beep codes, error messages, and error logs
The power-on self-test (POST) generates beep codes and messages to indicate
successful test completion or the detection of a problem. See “POST” on page 12
for more information.
•
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory
(ROM) on the system board. These programs are the primary method of testing
the major components of your server. See “Diagnostic programs and error
messages” on page 15 for more information.
•
Light Path Diagnostic
The Light Path Diagnostic is used to quickly identify system errors.
© Copyright IBM Corp. 2000
11
POST
When you turn on the server, it performs a series of tests to check the operation of
server components and some of the options installed in the server. This series of tests
is called the power-on self-test or POST.
If POST finishes without detecting any problems, a single beep sounds and the first
screen of your operating system or application program appears.
If POST detects a problem, more than one beep sounds and an error message appears
on your screen. See “POST error messages” for more information.
Notes:
1.
If you have a power-on password set, you must type the password and press
Enter, when prompted, before POST will continue.
2.
A single problem might cause several error messages. When this occurs, work to
correct the cause of the first error message. After you correct the cause of the first
error message, the other error messages usually will not occur the next time you
run the test.
POST error messages
The table “POST error codes” on page 134 provides information about the POST error
messages that can appear during startup.
Event/error logs
The POST error log contains the three most recent error codes and messages that the
system generated during POST. The System Event/Error log contains all messages
issued during POST and all system status messages from the Advanced System
Management Processor.
To view the contents of this error log, start the Configuration/Setup Utility program;
then, select Event/Error Logs from the main menu.
Small computer system interface messages
The following table lists actions to take if you receive a SCSI error message.
Note: If the server does not have a hard disk drive, ignore any message that indicates
that the drive is not installed.
You will get these messages only when running the SCSISelect Utility. See “SCSI error
codes” on page 140.
12
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Table 2. SCSI messages.
SCSI Messages
All
Description
One or more of the following might be causing the problem.
•
A failing SCSI device (adapter, drive, controller)
•
An improper SCSI configuration
•
Duplicate SCSI IDs in the same SCSI chain
•
An improperly installed SCSI terminator
•
A defective SCSI terminator
•
An improperly installed cable
•
A defective cable
Action:
Verify that:
•
The external SCSI devices are turned on. External SCSI devices must
be turned on before the server.
•
The cables for all external SCSI devices are connected correctly.
•
The last device in each SCSI chain is terminated properly.
•
The SCSI devices are configured correctly.
If the above items are correct, run the diagnostic programs to obtain
additional information about the failing device. If the error remains or
recurs, call for service.
Identifying problems using status LEDs
If the System Error light in the operator information panel on the front of the server is
on, one or more LEDs inside the server may be on. Use the light path diagnostics to
identify the type of error that occurred.
For LED locations see “System board LEDs” on page 42.
Light Path Diagnostics
You can use the Light Path Diagnostics built into your server to quickly identify the
type of system error that occurred. The Light Path Diagnostics panel is located on the
system board just behind PCI adapter slot 1. When you press on the Light Path
Diagnostics button the LED on the top right corner of the panel will illuminate. This
shows that the diagnostic circuitry is working correctly.
Your server is designed so that any LEDs that are illuminated can be re-illuminated
without AC power after you remove the cover. This feature helps you isolate the
problem if an error causes the server to shut down. See Table 3 on page 15.
Chapter 3. Diagnostics
13
Important: You have up to 12 hours to use the Light Path Diagnostic LED’s after AC
power has been removed from the server. After 12 hours you must power the server
up again to be able to use the Light Path Diagnostic LEDs to help locate system errors.
To view the LEDs on the system board:
1.
Turn off the server and any peripheral devices.
2.
Remove the cables.
3.
Remove the server from the rack and place it on a flat, non-conductive surface.
4.
Remove the server cover (see “Removing the cover” on page 45).
Note: Refer to “Working inside a server with power on” on page 43 for
instructions and precautions for working in the server with the power on.
5.
Press and hold the Light Path Diagnostics (blue) button on the diagnostics panel.
The LEDs will illuminate while the switch is pressed.
Note: You can illuminate the LEDs for a maximum of two minutes. After that
time, the circuit that powers the LEDs is exhausted.
Diagnostics panel
The following illustration shows the LEDs on the diagnostics panel on the system
board. See Table 3 on page 15 for information on identifying problems using these
LEDs.
Light
Path
PS
MEM
TEMP CPU
FAN VRM
SP
14
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
PCI
Table 3. Light Path Diagnostics.
LED
Description
PS
Power supply error
MEM
Memory error occurred
TEMP
System temperature exceeded maximum rating
CPU
Microprocessor error
FAN
Fan failed or operating slowly
VRM
Voltage regulator module error
SP
Error occurred on SP bus
PCI
Error occurred on an adapter in PCI slot 1 or 2, or one of the PCI service
devices integrated on the system board.
See “Information panel system error LED” on page 129 for appropriate action.
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory (ROM)
on the system board. These programs are the primary method of testing the major
components of the server.
Sometimes the first error to occur causes additional errors. In this case, the server
displays more than one error message. Always follow the suggested action
instructions for the first error message that appears.
The following sections contain the error codes that might appear in the detailed test
log and summary log when running the diagnostic programs.
The error code format is as follows:
fff-ttt-iii-date-cc-text message
where:
fff
is the three-digit function code that indicates the function being
tested when the error occurred. For example, function code 089 is for
the microprocessor.
ttt
is the three-digit failure code that indicates the exact test failure that
was encountered.
iii
is the three-digit device ID.
date
is the date that the diagnostic test was run and the error recorded.
cc
is the check digit that is used to verify the validity of the information.
text message
is the diagnostic message that indicates the reason for the problem.
Text messages
The diagnostic text message format is as follows:
Function Name:
Result (test specific string)
where:
Chapter 3. Diagnostics
15
Function Name
is the name of the function being tested when the error occurred. This
corresponds to the function code (fff) given in the previous list.
Result can be one of the following:
Passed This result occurs when the diagnostic test completes without any
errors.
Failed This result occurs when the diagnostic test discovers an error.
User Aborted
This result occurs when you stop the diagnostic test before it is
complete.
Not Applicable
This result occurs when you specify a diagnostic test for a device that
is not present.
Aborted This result occurs when the test could not proceed because of the
system configuration.
Warning This result occurs when a possible problem is reported during the
diagnostic test, such as when a device that is to be tested is not
installed.
Test Specific String
This is additional information that you can use to analyze the problem.
Starting the diagnostic programs
You can press F1 while running the diagnostic programs to obtain Help information.
You also can press F1 from within a help screen to obtain online documentation from
which you can select different categories. To exit Help and return to where you left
off, press Esc.
To start the diagnostic programs:
1.
Turn on the server and watch the screen.
2.
When the message F2 for Diagnostics appears, press F2.
3.
Type in the appropriate password; then, press Enter.
4.
Select either Extended or Basic from the top of the screen.
5.
When the Diagnostic Programs screen appears, select the test you want to run
from the list that appears; then, follow the instructions on the screen.
Notes:
a.
If the server stops during testing and you cannot continue, restart the server
and try running the diagnostic programs again.
b.
The keyboard and mouse (pointing device) tests assume that a keyboard and
mouse are attached to the server.
c.
If you run the diagnostic programs with no mouse attached to the server, you
will not be able to navigate between test categories using the Next Cat and
Prev Cat buttons. All other functions provided by mouse-selectable buttons
are also available using the function keys.
d. You can test the USB keyboard by using the regular keyboard test. The
regular mouse test can test a USB mouse. Also, you can run the USB hub test
only if there are no USB devices attached.
e.
16
You can view server configuration information (such as system configuration,
memory contents, interrupt request (IRQ) use, direct memory access (DMA)
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
use, device drivers, and so on) by selecting Hardware Info from the top of the
screen.
When the tests have completed, you can view the Test Log by selecting Utility from
the top of the screen.
If the hardware checks out OK but the problem persists during normal server
operations, a software error might be the cause. If you suspect a software problem,
refer to the information that comes with the software package.
Viewing the test log
The test log will not contain any information until after the diagnostic program has
run.
Note: If you already are running the diagnostic programs, begin with step 3..
To view the test log:
1.
Turn on the server and watch the screen.
If the server is on, shut down your operating system and restart the server:
2.
When the message F2 for Diagnostics appears, press F2.
If a power-on password is set, the server prompts you for it. Type in the
appropriate password; then, press Enter.
3.
When the Diagnostic Programs screen appears, select Utility from the top of the
screen.
4.
Select View Test Log from the list that appears; then, follow the instructions on
the screen.
The system maintains the test-log data while the server is powered on. When you
turn off the power to the server, the test log is cleared.
Chapter 3. Diagnostics
17
Recovering BIOS
If the BIOS has become corrupted, such as from a power failure during a flash update,
you can recover the BIOS using the BIOS code page jumper and a BIOS flash diskette.
Note: You can obtain a BIOS flash diskette from one of the following sources:
•
Use the ServerGuide program to make a BIOS flash diskette.
•
Download a BIOS flash diskette from the World Wide Web. Go to http:
//www.pc.ibm.com/support/, select IBM Server Support, and make the
selections for your server.
•
Contact your IBM service representative.
To recover the BIOS:
1.
Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover.
2.
Locate the BIOS code page jumper (J19) on the system board.
BIOS code
page jumper
(J19)
18
1
2
3
3.
Place a jumper on pins 1 and 2 to enable BIOS back page.
4.
Reconnect all external cables and power cords and turn on the peripheral devices.
5.
Insert the BIOS Flash Diskette in the diskette drive.
6.
Restart the server. The system begins the power-on self-test (POST) and BIOS
flash.
7.
Select 1 - Update POST/BIOS from the menu that contains various flash (update)
options.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
8.
When prompted as to whether you want to save the current code to a diskette,
select N.
9.
When prompted to choose a language, select a language (from 0 to 7) and press
Enter to accept your choice.
10. Do not reboot your system at this time.
11. Remove the BIOS Flash Diskette from the diskette drive.
12. Turn the server off.
13. Move the jumper on J19 to pins 2 and 3 to return to normal startup mode.
14. Restart the server. The system should start up normally.
Troubleshooting the Ethernet controller
This section provides troubleshooting information for problems that might occur with
the 10/100 Mbps Ethernet controller:
Network connection problems
If the Ethernet controller cannot connect to the network, check the following:
•
Make sure that the cable is installed correctly.
The network cable must be securely attached at all connections. If the cable is
attached but the problem persists, try a different cable.
If you set the Ethernet controller to operate at 100 Mbps, you must use Category 5
cabling.
If you directly connect two workstations (without a hub), or if you are not using a
hub with X ports, use a crossover cable.
•
•
•
•
•
•
Note: To determine whether a hub has an X port, check the port label. If the label
contains an X, the hub has an X port.
Determine if the hub supports auto-negotiation. If not, try configuring the
integrated Ethernet controller manually to match the speed and duplex mode of
the hub.
Check the LAN activity light on the front of the server. The LAN activity light
illuminates when the Ethernet controller sends or receives data over the Ethernet
Network. If the LAN activity light is off, make sure that the hub and network are
operating and that the correct device drivers are loaded.
Make sure that you are using the correct device drivers, supplied with the server.
Check for operating system-specific causes for the problem.
Make sure that the device drivers on the client and server are using the same
protocol.
Test the Ethernet controller:
How you test the Ethernet controller depends on which operating system you are
using (see the Ethernet controller device driver README file).
Ethernet controller troubleshooting chart
You can use the following troubleshooting chart to find solutions to 10/100 Mbps
Ethernet controller problems that have definite symptoms.
Chapter 3. Diagnostics
19
Table 4. Ethernet troubleshooting chart.
Ethernet controller problem
Suggested Action
The server stops running
The PCI BIOS interrupt settings are incorrect.
when loading device drivers.
Check the following:
•
Determine if the interrupt (IRQ) setting assigned to the Ethernet controller is also
assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not
function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ assigned to the Ethernet controller or the other device. For
example, for NetWare Versions 3 and 4 it is recommended that disk controllers not
share interrupts with LAN controllers.
Data is incorrect or sporadic.
The Ethernet controller
stopped working when
another adapter was added
to the server.
•
Make sure that you are using the most recent device driver available from the
World Wide Web.
•
Run the network diagnostic program.
Check the following:
•
Make sure that you are using Category 5 cabling when operating the server at 100
Mbps.
•
Make sure that the cables do not run close to noise-inducing sources like
fluorescent lights.
Check the following:
•
Make sure that the cable is connected to the Ethernet controller.
•
Make sure that your PCI system BIOS is current.
•
Reseat the adapter.
•
Determine if the interrupt (IRQ) setting assigned to the Ethernet adapter is also
assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not
function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ assigned to the Ethernet adapter or the other device.
The Ethernet controller
stopped working without
apparent cause.
Check the following:
•
Run diagnostics for the Ethernet controller.
•
Try a different connector on the hub.
•
Reinstall the device drivers. Refer to your operating-system documentation and to
the ServerGuide information.
Ethernet controller messages
The integrated Ethernet controller might display messages from the following device
drivers:
•
•
•
20
Novell™ NetWare™ or IntraNetWare Server ODI
NDIS Adapter for level 4.0 (Windows NT)
SCO™ UNIX LLI
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Novell NetWare or IntraNetWare server ODI driver
teaming messages
This section provides explanations of the error messages for the Novell NetWare or
IntraNetWare server ODI driver, and suggested actions to resolve each problem.
Table 5. NetWare driver messages for the Ethernet controller.
Message
Description
Couldn’t allocate resources
Explanation: An unknown error has occurred when trying to allocate needed
resources for the AFT Module. Action:
•
Check the server configuration. If the problem persists, contact your
network supplier.
•
Verify that the Ethernet controller is enabled. If the Ethernet controller is
enabled, run the diagnostic programs.
AFT group for primary adapter in slot
nnn already exists.
Explanation: An attempt was made to rebind an adapter already in an AFT
group. Action: Check the AFT slot numbers for existing AFT teams. If the
problem persists, contact your network supplier.
Error locating DCT addresses in
internal table. Make sure that you
have loaded LAN drivers after
loading AFT.NLM.
Explanation: The bind command was entered prior to loading the device
driver. The device driver must be loaded after loading AFT.NLM but before
any bind command can be issued. Action: Load the driver for the supported
adapter and try loading the AFT module again. If the problem persists, contact
your network supplier.
Insufficient number of arguments
specified.
Explanation: The appropriate or expected number of parameters was not
entered in a command. Action: Check the parameters required for the given
command. If the problem persists, contact your network supplier.
Duplicate slot numbers detected.
Explanation: An attempt has been made to bind the same slot number more
than once. Action: Check the slot numbers entered during the bind. Adapter
slot numbers must be valid and unique. If the problem persists, contact your
network supplier.
’Xxx’ is not supported for AFT team.
Explanation: A bind command has been issued for adapters not supported by
AFT.NLM. Action: Make sure that you attempt to bind only adapters
supported by AFT.NLM.
Primary and Secondary adapters do
not match. AFT group is not created.
Explanation: A bind command was entered for an adapter team that is a
combination of server and client adapters. An AFT team must be a grouping of
the same classification of adapter. Action: Verify that all the adapters bound in
a team are of the same classification.
Requested number of Secondary
cards are not found.
Explanation: The number of adapters specified in the bind command could
not be located. Action: Verify the numbers and slot locations of the adapters to
be bound. If the problem persists, contact your network supplier.
Explanation: Binding of protocol failed. Protocol is either not bound to any
Failed to create AFT group. Make
adapter or is bound to more than one adapter in the group. Action: Ensure that
sure that the drivers for supported
adapters are loaded, primary adapter the protocol is bound to only adapter in an AFT team.
is bound to protocols, and secondary
adapter is not bound to any protocols.
Error identifying slot numbers for the
specified board names.
Explanation: The mapping between the board name entered and the slot
number for an adapter could not be established. Action: Check the board name
for the adapter before issuing the bind command. If the problem persists,
contact your network supplier.
Can’t unbind specified slot from AFT
group. Make sure that the slot you
specified is for the primary adapter in
an AFT group.
Explanation: The number entered in the unbind command was not the
primary adapter in an AFT group. Action: Reissue the unbind command and
specify the slot number for the primary adapter.
Chapter 3. Diagnostics
21
Table 5. NetWare driver messages for the Ethernet controller.
LAN adapter at slot nnnn (Port 0xaa)
failed to reset. Check the state of the
adapter.
Explanation: The adapter that you specified could not be initialized. Action:
1.
Load the driver for the supported adapter.
2.
Check that the adapter is seated properly in the slot and try loading the
AFT module again.
If the problem persists, contact your network supplier.
AFT is not supported on this version
of NetWare(TM).
Explanation: The NetWare on your server is not a version supported by AFT.
Action: Load and bind AFT only on supported versions of NetWare (currently
version 4.11 and above).
Failed to allocate resources tags.
Explanation: An unknown error has occurred when trying to allocate needed
resources for the AFT module. Action: Check Server Configuration. If the
problem persists, contact your network supplier.
Please unload all LAN drivers before
unloading AFT.NLM.
Explanation: An attempt was made to unload the AFT.NLM module before
unloading the adapter driver. Action: Unload the adapter driver before
unloading the AFT module.
NDIS 4.0 (Windows NT) driver messages
This section contains the error messages for the NDIS 4.0 drivers. The explanation and
recommended action are included with each message.
Table 6. NDIS (Windows NT or Windows 2000) driver messages for the Ethernet controller.
Error code (hex)
Description
0x00
Explanation: The driver could not register the specified interrupt. Action: Using the
Configuration/Setup utility, make sure that a PCI interrupt is assigned to your Ethernet card, and
that Ethernet is enabled.
0x01
Explanation: One of the PCI cards did not get the required resources. Action: Using the
Configuration/Setup utility, make sure that a PCI interrupt is assigned to your Ethernet card, and
that Ethernet is enabled.
0x02
Explanation: Bad node address (multicast address). Action: Make sure the locally administered
address is valid, if one is specified. The address can not be a multicast address.
0x03
Explanation: Failed self-test. Action: Make sure a cable is attached to the Ethernet connector. If the
problem persists, call for service.
0x0D
Explanation: Could not allocate enough memory for transmit queues. Action:
0x0E
22
1.
From the Windows NT desktop, select Start -> Control Panel -> Networks -> Adapters.
2.
Select your IBM Ethernet adapter from the list.
3.
Select Properties -> Advanced.
4.
Lower the resource values that apply to the transmit queue.
Explanation: Could not allocate enough memory for receive queue. Action:
1.
From the Windows NT desktop, select Start -> Control Panel -> Networks -> Adapters.
2.
Select your IBM Ethernet adapter from the list.
3.
Select Properties -> Advanced.
4.
Lower the resource values that apply to the receive queue.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Table 6. NDIS (Windows NT or Windows 2000) driver messages for the Ethernet controller.
Error code (hex)
0x0F
Description
Explanation: Could not allocate enough memory for other structures. Action:
1.
From the Windows NT desktop, select Start -> Control Panel -> Networks -> Adapters.
2.
Select your IBM Ethernet adapter from the list.
3.
Select Properties -> Advanced.
4.
Lower the value for the resource named in the message.
0x10
Explanation: Did not find any Ethernet controllers. Action: Using the Configuration/Setup utility,
make sure that Ethernet is enabled.
0x11
Explanation: Multiple Ethernet controllers found, but none matched the required ID. Action:
Using the Configuration/Setup utility, make sure that Ethernet is enabled.
0x13
Explanation: Did not find any Ethernet controllers that matched the required subven/subdev.
Action: Using the Configuration/Setup utility, make sure that Ethernet is enabled.
0x16
Explanation: Single adapter found but multiple instances tried to load. Action: Using the
Configuration/Setup utility, make sure that Ethernet is enabled, and that the slot containing the
IBM Netfinity 10/100 Ethernet Adapter or the IBM 10/100 Etherjet PCI adapter is enabled.
0x17
Explanation: Slot parameter not specified in the registry. Action: Remove the adapter driver and
reinstall it. If the problem persists, call for service.
All other 4character
hexadecimal
codes
Action: Call for service.
Ethernet teaming messages:
Table 7. NDIS (Windows NT or Windows 2000) driver teaming messages for the Ethernet controller.
Event ID
Type
Description
01
Error
Explanation: Team Name and physical adapter name are the same. This is
an invalid configuration. Action: Reconfigure the adapter team by doubleclicking the PROSet icon in the control panel.
02
Error
Explanation: Unable to allocate required resources. Action: Free some
memory resources and restart.
03
Error
Explanation: Unable to read required registry parameters. Action:
Reconfigure the adapter team by double-clicking the PROSet icon in the
control panel.
04
Error
Explanation: Unable to bind to physical adapter. Action: Reconfigure the
adapter team by double-clicking the PROSet icon in the control panel.
05
Error
Explanation: Unable to initialize an adapter team. Action: Reconfigure the
adapter team by double-clicking the PROSet icon in the control panel.
06
Informational
Explanation: Team nn. Primary adapter is initialized. Action: None.
07
Informational
Explanation: Team nn. Secondary adapter is initialized. Action: None.
08
Informational
Explanation: Team nn. Virtual adapter or Team is initialized. Action: None.
09
Informational
Explanation: Team nn. Primary adapter is switching over. Action: None.
10
Warning
Explanation: Team nn. Adapter link down. Action: Make sure the adapter
is functioning properly.
11
Informational
Explanation: Team nn. Secondary adapter took over. Action: None.
Chapter 3. Diagnostics
23
Table 7. NDIS (Windows NT or Windows 2000) driver teaming messages for the Ethernet controller.
Event ID
Type
Description
12
Warning
Explanation: Team nn. Secondary adapter is deactivated from the Team.
Action: Make sure the secondary adapter is functioning properly and that
the adapter cable is securely connected to the LAN.
13
Informational
Explanation: Team nn. Secondary adapter has rejoined the Team. Action:
None.
14
Informational
Explanation: Team nn. Secondary adapter link is up. Action: None.
15
Error
Explanation: Team nn. The last adapter has lost its link. Network
connection has been lost. Action: Shut down the server and replace the
adapters; then, restart the server to reestablish the connection.
16
Informational
Explanation: Team nn. An adapter has re-established the link. Network
connection has been restored. Action: None.
17
Informational
Explanation: Team nn. Preferred primary adapter has been detected.
Action: None.
18
Informational
Explanation: Team nn. Preferred secondary adapter has been detected.
Action: None.
19
Informational
Explanation: Team nn. Preferred primary adapter took over. Action: None.
20
Informational
Explanation: Team nn. Preferred secondary adapter took over. Action:
None.
21
Warning
Explanation: Team nn. Primary adapter does not sense any Probes. Possible
reason: partitioned Team. Action: Make sure the cables of the adapter team
are connected to the same LAN segment. Reconfigure the team if necessary.
Power checkout
Power problems can be difficult to troubleshoot. For instance, a short circuit can exist
anywhere on any of the power distribution busses. Usually a short circuit will cause
the power subsystem to shut down because of an overcurrent condition.
A general procedure for troubleshooting power problems is as follows:
1.
Power off the system and disconnect the AC cord(s). Disconnect all external
cables and remove server from the rack.
Note: To determine if the power switch assembly needs to be replaced turn on
microswitch 5 on switch block 1 (power-on override) and reconnect the
AC cord. If the system powers on within 40 seconds then replace the
switch assembly.
2.
Check for loose cables in the power subsystem. Also check for short circuits, for
instance if there is a loose screw causing a short circuit on a circuit board.
3.
Remove adapters and disconnect the cables and power connectors to all internal
and external devices until system is at minimum configuration required for
power-on.
Note: Minimum configuration requirements are:
a.
b.
c.
d.
e.
4.
24
1 Power supply
System board
1 Microprocessor
1 Terminator card
Memory module (with a minimum of 128 MB DIMM)
Reconnect the AC cord and power on the system. If the system powers up
successfully, replace adapters and devices one at a time until the problem is
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
isolated. If system does not power up from minimal configuration, replace FRUs
of minimal configuration one at a time until the problem is isolated.
To use this method it is important to know the minimum configuration required for a
system to power-up.
Replacing the battery
When replacing the battery you must replace it with a lithium battery of the same
type, from the same manufacturer. To avoid possible danger read and follow the
safety statement below.
To order replacement batteries, call 1-800-772-2227 within the United States, and 1800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your
IBM reseller or IBM marketing representative.
Note: After you replace the battery, you must reconfigure your server and reset the
system date and time.
CAUTION:
When replacing the battery, use only IBM Part Number 33F8354 or an equivalent
type battery recommended by the manufacturer. If your system has a module
containing a lithium battery, replace it only with the same module type made by
the same manufacturer. The battery contains lithium and can explode if not
properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water
•
Heat to more than 100° C (212° F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
To replace the battery:
1.
Read “Before you begin” on page 43, and follow any special handling and
installation instructions supplied with the replacement battery.
2.
Turn off the server and peripheral devices and disconnect all external cables and
power cords.
3.
Remove the server from the rack (see “Rack installation” on page 44).
4.
Remove the cover (see “Removing the cover” on page 45).
5.
Remove the battery:
a.
Use one finger to lift the battery clip over the battery.
b.
Use one finger to slightly slide the battery out from its socket. The spring
mechanism will push the battery out toward you as you slide it from the
socket.
c.
Use your thumb and index finger to pull the battery from under the battery
clip.
Chapter 3. Diagnostics
25
d. Ensure that the battery clip is touching the base of the battery socket by
pressing gently on the clip.
6.
Insert the new battery:
a.
Tilt the battery so that you can insert it into the socket, under the battery clip.
b.
As you slide it under the battery clip, press the battery down into the socket.
7.
Reinstall the server cover and connect the cables.
8.
Turn on the server.
9.
Start the Configuration/Setup Utility program and set configuration parameters.
•
Set the system date and time.
•
Set the power-on password.
•
Reconfigure the server.
Temperature checkout
Proper cooling of the system is important for proper operation and system reliability.
For a typical Netfinity server, you should make sure:
26
•
Each of the drive bays has either a drive or a filler panel installed
•
The top cover is in place during normal operation
•
There is at least 50 mm (2 inches) of ventilated space at the sides of the server and
100 mm (4 inches) at the rear of the server
•
The top cover is removed for no longer than 30 minutes while the server is
operating
•
A removed hot-swap drive is replaced within two minutes of removal
•
Cables for optional adapters are routed according to the instructions provided
with the adapters (ensure that cables are not restricting air flow)
•
The fans are operating correctly and the air flow is good
•
A failed fan is replaced within 48 hours
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
In addition, ensure that the environmental specifications for the system are met. See
“Features and specifications” on page 4.
Note: The server is not designed to operate in an enclosed environment. The xSeries
300 should not reside behind a glass door in its rack enclosure.
For more information on specific temperature error messages, see “Temperature error
messages” on page 140.
Chapter 3. Diagnostics
27
28
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Chapter 4. Configuring the server
The following configuration programs are provided with the server:
•
Configuration/Setup Utility
This program is part of the basic input/output system (BIOS) that comes with the
server. You can use this program to configure serial and parallel port assignments,
change interrupt request (IRQ) settings, change the drive startup sequence, set the
date and time, and set passwords. See “Using the Configuration/Setup Utility
program” for more information.
•
SCSISelect Utility
With the built-in SCSISelect Utility program, you can configure the devices that
are attached to the integrated SCSI controller. Use this program to change default
values, resolve configuration conflicts, and perform a low-level format on a SCSI
hard disk drive. See “Using the SCSISelect utility program” on page 36 for more
information.
•
PXE Boot Agent Utility
The Preboot eXecution Environment (PXE) Boot Agent Utility program is part of
the basic input/output system (BIOS) code that comes with your server. You can use
this program to change network boot protocols and boot order, to select OS wake
up support, and to set menu wait times.
•
ServeRAID programs
If there is a ServeRAID adapter installed in the server, you must use the
ServeRAID configuration program to define and configure your disk-array
subsystem before you install your operating system.
Using the Configuration/Setup Utility program
This section provides the instructions needed to start the Configuration/Setup Utility
program and descriptions of the menu choices available.
Starting the Configuration/Setup Utility program
To start the Configuration/Setup Utility program:
1.
Turn on the server and watch the monitor screen.
2.
When the message Press F1 for Configuration/Setup appears, press F1.
Note: If you have set both levels of passwords (user and administrator), you
must enter the administrator password to access the full
Configuration/Setup menu.
3.
Follow the instructions that appear on the screen.
Choices available from the Configuration/Setup main
menu
From the Configuration/Setup Utility main menu, you can select settings that you
want to change. The Configuration/Setup Utility main menu is similar to the
following:
© Copyright IBM Corp. 2000
29
IBM Server Setup - © Copyright IBM Corporation 2001
Configuration/Setup Utility
System Summary
System Information
Devices and I/O Ports
Date and Time
System Security
Start Options
Advanced Setup
Error Logs
Save Settings
Restore Settings
Load Default Settings
Exit Setup
<F1> Help
<Esc> Exit
< > < > Move
<Enter> Select
Notes:
1.
You can press F1 to display Help information for a selected menu item.
2.
The choices on some menus might differ slightly, depending on the BIOS version
in the server.
Descriptions of the choices available from the main menu are as follows:
•
System Summary
Select this choice to display configuration information. This includes the type and
speed of the microprocessors and the amount of memory installed.
Changes that you make to configuration settings appear on this summary screen.
You cannot edit the fields.
This choice appears on both the full and limited Configuration/Setup Utility
menus.
•
System Information
Select this choice to display information about the server. Changes that you make
on other menus might appear on this summary screen. You cannot edit any fields.
The System Information choice appears only on the full Configuration/Setup
Utility main menu.
— Product Data
Select this choice to view system information, such as the machine type and
model, the server serial number, and the revision level or issue date of the
BIOS stored in the flash electronically erasable programmable ROM
(EEPROM).
— System Card Data
Select this choice to view vital product data (VPD) for some server
components.
•
30
Devices and I/O Ports
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Select this choice to view or change the assignments for devices and input/output
ports. This choice appears only on the full Configuration/Setup Utility main
menu.
This choice also allows you to enable or disable the integrated SCSI, and Ethernet
controllers.
— The default setting is Enable for all the controllers. If you select Disable, the
system will not configure the disabled device and the operating system will
not see the device. (This is equivalent to unplugging the device.)
— If the on-board SCSI controller is disabled and no other storage device is
installed, operating system startup cannot occur.
Select System Service Processor Settings to view the interrupt-request setting
(IRQ) used by the Advanced System Management Processor (system service
processor). You can then use the arrow keys to select a new IRQ setting for the
Advanced System Management Processor from the list of available choices.
•
Date and Time
Select this choice to set the system date and time and to change the system time
sent to the Advanced System Management Processor (service processor) when the
server is started. This choice appears only on the full Configuration/Setup Utility
main menu.
The system time is in a 24-hour format: hour:minute:second.
You can set a time delta to be added or subtracted from the system time that is
sent to the service processor (Advanced System Management Processor) each
time the server is started. Use the number keys to enter the hours and minutes
and + or −to add or subtract from the system time. If you want the system clock
time to be the same as the Advanced System Management Processor clock time,
leave the value set at its default of 0.
•
System Security
Select this choice to set passwords or a system owner’s name. This choice appears
only on the full Configuration/Setup Utility main menu.
You can implement two levels of password protection:
— Power-on Password
Select this choice to set or change a power-on password. See “Using
passwords” on page 34 for more information.
— Administrator Password
Select this choice to set or change an administrator password.
Attention: If an administrator password is set and then forgotten, it cannot be
overridden or removed. You must replace the system board.
The administrator password provides access to all choices on the
Configuration/Setup Utility main menu. You can set, change, or delete both
Chapter 4. Configuring the server
31
the administrator and power-on passwords, and allow a power-on password
to be changed by the user.
See“Using passwords” on page 34 for more information.
•
Start Options
Select this choice to view or change the start options. This choice appears only on
the full Configuration/Setup Utility main menu. Start options take effect when
you start the server.
You can select keyboard operating characteristics, such as the keyboard speed.
You also can specify whether the keyboard number lock starts on or off. You also
can enable the server to run without a diskette drive, monitor, or keyboard.
Note: To determine if you should configure your server to operate without a
keyboard see Table 25 on page 118.
The server uses a startup sequence to determine the device from which the
operating system loads. For example, you can define a startup sequence that
checks for a startable diskette in the diskette drive, then checks the hard disk
drive in bay 1, and then checks a network adapter.
If the Boot Fail Count choice is enabled, you must restart the system three times
to restore the system BIOS default settings. If this choice is disabled, the system
BIOS defaults can only be restored from the Configuration/Setup Utility main
menu.
You can enable a virus-detection test that checks for changes in the master boot
record at startup.
•
Advanced Setup
Select this choice to change values for advanced hardware features, such as cache
control, and PCI configuration. This choice appears only on the full
Configuration/Setup Utility main menu.
A warning message appears above the choices on this menu to alert you that the
system might malfunction if these options are configured incorrectly. Follow the
instructions on the screen carefully.
— Processor Serial Number Access
Select this choice to identify if the microprocessor serial number in the
microprocessor is readable.
— System Partition Visibility
Select this choice to identify if the System Partition is visible. To make the
System Partition visible, set this value to Visible. To make the System
Partition invisible, set this value to Hidden.
— Core Chipset Control
Select this choice to modify settings that control features of the core chip set
on the system board.
32
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Attention: Do not make changes here unless directed to do so by an IBM
authorized service representative.
— Cache Control
Select this choice to enable or disable the microprocessor cache. In addition,
you can set the microprocessor cache mode to write-back (WB) or writethrough (WT). Selecting write-back mode will provide the maximum system
performance.
— PCI Slot/Device Information
Select this choice to view and identify system resources used by PCI devices.
PCI devices automatically communicate with the server configuration
information. This usually results in automatic configuration of a PCI device.
Attention: You must use the menu selections to save custom settings for the
PCI Slot/Device Information choice. The save, restore and load default
settings choices on the main menu of the Configuration/Setup Utility do not
save the PCI Slot/Device Information settings.
PCI Device Control allows you to enable or disable the PCI slots from this
menu.
–
The default setting is Enable for all the PCI slots. If you select Disable, the
system will not configure the disabled device and the operating system
will not see the device. (This is equivalent to unplugging the device.)
— Memory Settings
Select this choice to manually disable or enable a bank of memory.
If a memory error is detected during POST or memory configuration, the
server will automatically disable the failing memory bank and continue
operating with reduced memory capacity. If this occurs, you must manually
enable the memory bank after the problem is corrected. Select Memory
Settings from the Advanced Setup menu, use the arrow keys to highlight the
bank that you want to enable; then, use the arrow keys to select Enable.
•
Error Logs
Select this choice to view or clear error logs.
— Select POST Error Log to view the three most recent error codes and
messages that the system generated during POST.
Select Clear error logs from the POST Error Log menu to clear the error log.
— Select System Event/Error Log to view the system event/error log. The
system event/error log contains all the system error and warning messages
that the system has generated. You can use the arrow keys to move between
pages in the system event/error log.
Select Clear error logs from the System Event/Error Log menu to clear the
error or event log.
•
Save Settings
Select this choice to save your customized settings.
•
Restore Settings
Select this choice to delete your changes and restore the previous settings.
•
Load Default Settings
Chapter 4. Configuring the server
33
Select this choice to cancel your changes and restore the factory settings.
•
Exit Setup
If you have made any changes, the program will prompt you to save the changes
or exit without saving the changes.
Using passwords
The System Security choice appears only on the full Configuration/Setup Utility
menu. After you select this choice, you can implement two levels of password
protection: power-on password and administrator password.
Power-on password
After you set a power-on password, you can enable the unattended-start mode. This
locks the keyboard and mouse, but allows the system to start the operating system.
The keyboard and mouse remain locked until you enter the correct password.
You can use any combination of up to seven characters (A–Z, a–z, 0–9 and blanks) for
your power-on password. Keep a record of your password in a secure place. If you
forget the power-on password, you can regain access to the server through one of the
following methods:
•
If an administrator password is set, enter the administrator password at the
power-on prompt. Start the Configuration/Setup Utility program and change the
power-on password.
•
Change the position of the password override jumper as described in “Setting the
password override switch”.
•
Remove the battery and then install the battery.
Setting the password override switch: The following illustration shows the location
of the password override switch, switch 8 of switch block 1, on the system board.
Note: The illustrations in this document might differ slightly from your hardware.
Switch block
(SW1)
1
2
OFF
3 4 5
6 7
8
To set the password override switch:
1.
34
Review the information in “Before you begin” on page 43.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
2.
Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover. See “Removing the cover” on page 45.
3.
Toggle switch 8 on switch block 1 on the system board. This clears the power-on
password for one boot cycle.
Note: This means that you can now start or power-up the server one time
without having to use the power-on password. But if you do not use the
Configuration/Setup Utility program to change or delete the password,
the next time you start the server the original power-on password will be
reinstated.
4.
Connect the server to a power source, keyboard, monitor, and mouse.
5.
Power-up the server.
Note: You can now start the Configuration/Setup Utility program and either delete
the old or set a new power-on password.
Administrator password
Select this choice to set an administrator password. The administrator password
provides access to all choices on the Configuration/Setup Utility main menu. You can
set, change, or delete both the administrator and power-on passwords, and allow a
power-on password to be changed by the user.
Attention: If an administrator password is set and then forgotten, it cannot be
overridden or removed. You must replace the system board.
The following table provides a summary of the password features.
Table 8. Power-on and administrator password features.
Type of password
Power-on password
Administrator
password
Administrator and
power-on password
Results
•
Enter the password to complete the system startup.
•
A limited set of choices is available on the
Configuration/Setup Utility main menu.
•
No password is required to start the system.
•
Enter the password to access the Configuration/Setup Utility
program.
•
All choices are available on the Configuration/Setup Utility
main menu.
•
You can enter either password to complete the system startup.
•
The administrator password provides access to all choices on
the Configuration/Setup Utility main menu. You can set,
change, or delete both the administrator and power-on
passwords, and allow a power-on password to be changed by
the user.
•
The power-on password provides access to a limited set of
choices on the Configuration/Setup Utility main menu. This
limited access might include changing or deleting the poweron password.
Chapter 4. Configuring the server
35
Using the SCSISelect utility program
SCSISelect is a built-in, menu-driven configuration utility program that you can use
to:
•
View the default SCSI IDs
•
Locate and correct configuration conflicts
•
Perform a low-level format on a SCSI hard disk
The following sections provide the instructions needed to start the SCSISelect Utility
and descriptions of the menu choices available.
Note: If the server has a RAID adapter installed, use the configuration method
supplied with the RAID adapter to view or change SCSI settings for attached
devices.
Starting the SCSISelect utility program
To start the SCSISelect utility program:
1.
Turn on the server.
2.
When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>> prompt appears,
press Ctrl+A.
Note: If an administrator password has been set, a prompt appears asking you to
enter the password to start the SCSISelect Utility program.
3.
4.
Use the arrow keys to select a choice from the menu.
•
Press Esc to return to the previous menu.
•
Press the F5 key to switch between color and monochrome modes (if your
monitor permits).
Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
Choices available from the SCSISelect menu
The following choices appear on the SCSISelect Utility menu:
•
Configure/View Host Adapter Settings
Select this choice to view or change the SCSI controller settings. To reset the SCSI
controller to its default values, press F6; then, follow the instructions that appear
on the screen.
You can view or change the following controller settings:
— Host Adapter SCSI ID
Select this choice to view the SCSI controller ID, normally 7.
— SCSI Parity Checking
Select this choice to view the assigned value of Enabled.
— Host Adapter SCSI Termination
Select this choice to view the assigned value of Enabled.
— Boot Device Options
36
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Select this choice to configure startable device parameters. Before you can
make updates, you must know the ID of the device whose parameters you
want to configure.
— SCSI Device Configuration
Select this choice to configure SCSI device parameters. Before you can make
updates, you must know the ID of the device whose parameters you want to
configure.
Note: The Maximum Sync Transfer Rate represents the transfer rate for Ultra
SCSI devices.
–
The transfer rate for Ultra3 SCSI LVD devices is 160.0
–
The transfer rate for Ultra2 SCSI LVD devices is 80.0
–
The transfer rate for Fast SCSI devices is 20.0
— Advanced Configuration Options
Select this choice to view or change the settings for advanced configuration
options.
•
SCSI Disk Utilities
Select this choice to view the SCSI IDs that are assigned to each device or to
format a SCSI device.
To use the utility program, select a drive from the list. Read the screens carefully
before making a selection.
Note: If you press Ctrl+A before the selected drives are ready, an Unexpected
SCSI Command Failure screen might appear. Restart the server and watch
the SCSISelect messages as each drive spins up. After the drive that you
want to view or format spins up, press Ctrl+A.
Using the Preboot eXecution Environment boot agent
utility program
The Preboot eXecution Environment (PXE) boot agent is a built-in, menu-driven
configuration utility program that you can use to:
•
Change network startup (boot) protocols
•
Change startup (boot) order
•
Select whether or not to display setup prompt
•
Set menu wait time
•
Select OS wake up support
Starting the PXE boot agent utility program
The following sections provide the instructions needed to start the PXE Boot Agent
Utility and descriptions of the menu choices available.
To start the PXE Boot Agent Utility program:
1.
Turn on the server.
2.
When the Initializing Intel (R) Boot Agent Version X.X.XX
PXE 2.0 Build XXX (WfM 2.0) prompt appears, press Ctrl+S.
Chapter 4. Configuring the server
37
Note: By default you will have 2 seconds after the prompt appears on the screen
to press Ctrl+S.
3.
4.
Use the arrow keys or press Enter to select a choice from the menu.
•
Press Esc to return to the previous menu.
•
Press the F4 key to exit.
Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
Choices available from the PXE boot agent
utility
The following choices appear on the PXE boot agent utility menu:
•
Network Boot Protocol
PXE is the default value for this menu item.
Note: Do not change this value. There are no other network boot protocols
supported.
•
Boot Order
Select this choice to change the order in which boot devices are queried.
— Try local drives first, then network (Default)
— Try network only
— Try local drives only
— Try network first, then local drives
•
Show setup prompt
Select this choice to either display the PXE setup prompt or disable it. Disable is
the default setting.
When this choice is enabled Press Ctrl+S to enter the setup menu will appear on
the screen under the initializing prompt.
•
Setup time wait menu
Select this choice to set up the amount of time (in seconds) that the system will
pause during initialization for a Ctrl+S input.
— 2 seconds (Default)
— 3 seconds
— 5 seconds
— 8 seconds
•
Legacy OS wake up support Select this choice to
allow/disallow a non-windows operating system to use adapter remote wake up
capability.
— Disabled (Default)
— Enabled
38
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Chapter 5. Installing options
This chapter provides instructions to help you add options to the server. Some
option-removal instructions are provided, in case you need to remove one option to
install another. For a list of supported options for the server, see the Server Proven list
at: http://www.ibm.com/pc/compat
Major components of the xSeries 330
The following illustration shows the locations of major components in the server.
Clear shield
Clip
Air baffle
Terminator card
Heatsink
Memory module
Microprocessor
Fans
Light Path
Diagnostics
Hard disk drive
filler panel
Hard disk drive
© Copyright IBM Corp. 2000
39
Major components of the R Pro computer
The following illustration shows the locations of major components in your computer.
Clear shield
Clip
Air baffle
Terminator card
Heatsink
Memory module
Microprocessor
Fans
Light Path
Diagnostics
Video card
Audio card
Hard disk drive
Filler panel
System board
The illustrations in the following sections show the components on the system board.
System board options connectors
The following illustration identifies the connectors on the system board.
40
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
C2T (in)
port (U38)
Management port
(J53)
Serial port A
(J52)
Serial port B
USB 1
port (J13)
RS-485 (Advanced
System Management
interconnect) ports (J5)
USB 2
port (J15)
C2T (out)
port (U61)
(J51)
Ethernet
ports (J1)
PCI slot 2
64 bit
33 MHz (J23)
PCI slot 1
64 bit
33 MHz (J10)
BIOS code
page jumper
(J19)
Primary IDE
(J7)
DIMM 4
(J47)
Secondary
IDE (J2)
Switch block
(SW1)
DIMM 3
(J41)
SCSI signal
(J4)
Battery
DIMM 2
(J34)
Power (J3)
DIMM 1
(J32)
Power (J6)
Diskette (J11)
Microprocessor 2
(U79)
SCSI hard disk
drive power (J8)
Microprocessor 1
(U47)
Fan 1 (J12)
Operator
information
panel (J43)
Fan 2 (J14)
Fan 5 (J35)
Fan 6 (J38)
Fan 3 (J22)
CD Power (J17)
Fan 4 (J24)
System board jumper blocks
Any jumper blocks on the system board that are not shown in the illustration are
reserved. For normal operation of the system, no jumpers should be installed on any
of the jumper blocks. See “Recovering BIOS” on page 18 for information about the
Flash ROM page-swap jumper.
System board switch block
The switch block contains microswitches 1-8. As pictured in this illustration, switch 1
is at the top of the switch block and switch 8 is at the bottom. For more information
about this switch block see “Setting the password override switch” on page 34.
The following table describes the function for each switch.
Chapter 5. Installing options
41
Table 9. Switches 1-8.
Switch number
Switch description
1
Reserved.
2
Reserved.
3
Reserved.
4
Reserved.
5
Force power-on. The default setting is Off (disabled).
6
Reserved. The default setting is Off.
7
Reserved. The default setting is Off.
8
Bypass power-on password.
When toggled to the opposite position, bypasses the power-on password,
if one is set, for one boot cycle. See “Setting the password override
switch” on page 34.
System board LEDs
The following illustration identifies the LEDs on the system board.
Light path
diagnostic circuit
verification LED
PCI
MEM
PS
SP
FAN VRM
Light
Path
TEMP CPU
Power-on
indicator
(CR47)
Light path
diagnostic
panel
Light path
diagnostics
button
DIMM 1
failure
(CR 38)
DIMM 2
failure
(CR 39)
DIMM 3
failure
(CR 46)
Fan 1
failure
(CR15)
DIMM 4
failure
(CR 54)
Fan 2
failure
(CR17)
Fan 6
failure (CR48)
Microprocessor 2
failure (CR53)
42
Fan 4
failure (CR33)
Fan 5
failure (CR40)
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Microprocessor 1
failure (CR26)
Fan 3
failure (CR31)
Before you begin
Before you begin to install options in the server, read the following information:
•
Become familiar with the safety and handling guidelines specified under
“Handling electrostatic discharge-sensitive devices” on page 158, and read the
safety statements in “Safety information” on page 155. These guidelines will help
you work safely while working with the server or options.
•
Make sure that you have an adequate number of properly grounded electrical
outlets for the server, monitor, and any other options that you intend to install.
•
Back up all important data before you make changes to disk drives.
•
Have a small, flat-blade screwdriver available.
•
For a list of supported options for the server, refer to
http://www.ibm.com/pc/us/compat on the World Wide Web.
•
For your convenience during setup and service you might want to have a
separate location where you can temporarily connect the server to a power source
(using a separate power cord), keyboard, monitor, and mouse (using a separate
C2T device breakout cable). Additional C2T cables are available in the cable
option kit.
System reliability considerations
To help ensure proper cooling and system reliability, make sure:
•
Each of the drive bays has either a drive or a filler panel installed.
•
The cover is in place during normal operations, or is removed for no longer than
30 minutes while the server is operating.
•
There is space around the server to allow the server cooling system to work
properly. Leave about 127 mm (5 in.) of space around the front and rear of the
server.
•
Cables for optional adapters are routed according to the instructions provided
with the adapters.
•
A failed fan is replaced within 48 hours.
Working inside a server with power on
Your server is designed to operate safely while turned on with the cover removed.
Follow these guidelines when you work inside a server that is turned on:
•
Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before
working inside the server; do not wear cuff links while you are working inside the
server.
•
Do not allow your necktie or scarf to hang inside the server.
•
Remove jewelry, such as bracelets, rings, necklaces, and loose-fitting wrist
watches.
•
Remove items from your shirt pocket (such as pens or pencils) that could fall into
the server as you lean over it.
•
Take care to avoid dropping any metallic objects, such as paper clips, hair pins, or
screws, into the server.
Chapter 5. Installing options
43
Rack installation
Do the following to install the server in the rack. Reverse the steps to remove the
server from the rack.
44
1.
Lift and place the server on the lower edge of the mounting bracket.
2.
Slide the server as far back as it will go.
3.
Using the thumb screws on the front of the server; secure the server to the
brackets.
4.
If you have additional servers to install, repeat steps 1 through 3 for each server.
5.
Install all external cables and power cords to the servers.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Removing the cover
The following information describes how to remove the cover.
Cover release
lever
Screws
Complete the following steps to remove the cover from the server:
1.
Review the information in “Before you begin” on page 43.
2.
Turn off the server and all attached devices and disconnect all external cables and
power cords.
3.
Remove the server from the rack (see “Rack installation” on page 44).
4.
Remove the two screws from the rear of the server.
5.
Pull out on the cover release lever at the back of the server, to release the cover.
6.
Slide the cover back, then up and off the server.
Attention: For proper cooling and airflow, replace the cover before turning on
the server. Operating the server for extended periods of time (over 30 minutes)
with the cover removed might damage server components.
7.
Remove the clear shield that covers the inside of the server.
Note: It is not necessary to remove the shield when you are installing memory
modules or installing an adapter in the PCI slots.
Working with adapters in the xSeries 330
The server comes with two peripheral component interconnect (PCI) adapter slots on
the system board with riser cards installed in them.
Attention: Your server also comes with an integrated video controller on the system
board. When you install a video adapter in a PCI slot, the server BIOS automatically
disables the integrated video controller. This allows the video adapter in the PCI slot
to control the video functions for your monitor.
The following illustration shows the location of the 33 MHz PCI expansion slots on
the system board.
Note: The illustrations in this document might differ slightly from your hardware.
Chapter 5. Installing options
45
PCI slot 2
64 bit
33 MHz (J23)
PCI slot 1
64 bit
33 MHz (J10)
Adapter considerations
Before you install adapters, review the following:
•
Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions in this chapter. If you need to change
the switch settings or jumper settings on your adapter, follow the instructions that
come with the adapter.
•
You can install 32-bit or 64-bit full-length or half-length adapters in the expansion
slots. Full-length adapters are installed in slot 1; half-length adapters are installed
in either slot 1 or 2.
•
Your server supports 5.0 V and universal PCI adapters; it does not support 3.3 V
only adapters.
•
Your server uses a rotational interrupt technique to configure PCI adapters.
Because of this technique, you can install PCI adapters that currently do not
support sharing of PCI interrupts.
•
PCI slots 1 and 2 and the integrated SCSI controller are on PCI bus B; the system
board and all other integrated devices are on PCI bus A.
Note: PCI bus A = bus 0; PCI bus B = bus 1.
•
The system scans PCI slots 1 and 2 to assign system resources. By default the
system starts (boots) devices in the following order: System SCSI devices, then
PCI devices.
Note: To change the boot precedence, start the Configuration/Setup Utility,
select Start Options from the main menu; then, select the PCI SCSI
adapter boot option.
46
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Installing an adapter
Complete the following steps to install an adapter:
Attention: When you handle electrostatic discharge (ESD) sensitive devices, take
precautions to avoid damage from static electricity. For details on handling these
devices, refer to “Handling electrostatic discharge-sensitive devices” on page 158.
1.
Review the safety precautions that are listed in “Chapter 9. Related service
information,” on page 155.
2.
Turn off the server and peripheral devices and disconnect all external cables and
power cords.
3.
Remove the server from the rack; then, remove the cover as shown. For more
information see “Removing the cover” on page 45.
Cover release
lever
4.
Screws
Remove the expansion slot clip that holds the expansion slot cover in place by
sliding it upward and off the frame of the server.
Note: The illustrations in this document might differ slightly from your
hardware.
Chapter 5. Installing options
47
Adapter
card
Expansion
slot clip
Retention
latch
Tab
Expansion
slot cover
Expansion
slot
5.
Remove the expansion-slot cover.
6.
Refer to the documentation that comes with your adapter for any cabling
instructions.
Attention: You should route adapter cables before you install the adapter.
7.
Set any jumpers or switches as described by the adapter manufacturer.
8.
Install the adapter:
Note: When installing an adapter into slot 2, skip steps a and d.
a.
Open the adapter retention latch by pushing the blue tab to release it. Then
push the latch up to the full open position.
b.
Carefully grasp the adapter by its top edge or upper corners, and align it with
the connector on the PCI riser-card.
c.
Press the adapter firmly into the riser-card connector.
Attention: When you install an adapter, be sure the adapter is correctly
seated in the riser-card connector before you turn on the server. Improperly
seated adapters might cause damage to the system board, the riser-card, or
the adapter.
d. Push down on the blue adapter retention latch until it clicks into place,
securing the adapter.
e.
9.
48
Replace the expansion slot clip by sliding it down until it latches into place
and holds the adapter securely.
Connect the internal cables to the adapter.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Attention: Route cables so that they do not block the flow of air from the fans.
Note: When installing a ServeRAID adapter remove the cable from the SCSI
connector (J4) on the system board and attach it to the ServeRAID adapter.
Air flow
10. Install the cover see “Removing the cover” on page 45.
11. Turn on the server.
Chapter 5. Installing options
49
Working with adapters in the R Pro
Your computer comes with two peripheral component interconnect (PCI) adapter
slots on the system board with riser cards installed in them.
Attention: Your computer also comes with an integrated video controller on the
system board. However, since the video adapter has already been preinstall in a PCI
slot, the computer BIOS automatically disabled the integrated video controller. This
allows the video adapter in the PCI slot to control the video functions for your
monitor.
The following illustration shows the location of the 33 MHz PCI expansion slots on
the system board.
Note: The illustrations in this document might differ slightly from your hardware.
PCI slot 2
64 bit
33 MHz (J23)
PCI slot 1
64 bit
33 MHz (J10)
50
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Adapter considerations
If you ever need to install an adapter, be sure to review the following:
•
Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions in this chapter. If you need to change
the switch settings or jumper settings on your adapter, follow the instructions that
come with the adapter.
•
You can install 32-bit or 64-bit full-length or half-length adapters in the expansion
slots. Full-length adapters are installed in slot 1; half-length adapters are installed
in either slot 1 or 2.
•
Your computer supports 5.0V and universal PCI adapters; it does not support
3.3V only adapters.
•
Your computer uses a rotational interrupt technique to configure PCI adapters.
Because of this technique, you can install PCI adapters that currently do not
support sharing of PCI interrupts.
•
PCI slots 1 and 2 and the integrated SCSI controller are on PCI bus B; the system
board and all other integrated devices are on PCI bus A.
Note: PCI bus A = bus 0; PCI bus B = bus 1.
•
The system scans PCI slots 1 and 2 to assign system resources. By default the
system starts (boots) devices in the following order: System SCSI devices, then
PCI devices.
Note: To change the boot precedence, start the Configuration/Setup Utility,
select Start Options from the main menu; then, select the PCI SCSI
adapter boot option.
Removing an adapter
Complete the following steps to remove an adapter:
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, refer to
“Handling electrostatic discharge-sensitive devices” on page 158.
1.
Review the “Before you begin” on page 43
2.
Turn off the computer and peripheral devices.
3.
Remove all external cables from the computer; then, remove the computer from
the rack and remove the cover. For more information, see “Removing the cover”
on page 45 for instructions.
4.
Remove the expansion slot clip that holds the expansion slot cover in place by
sliding it upward and off the frame of the computer.
5.
Remove the adapter according to the notes below:
Notes:
a.
For the audio adapter:
1) Disconnect the audio cable that connects to the video adapter.
2) Slide the adapter horizontally to disconnect it from the riser-card.
b.
For the video adapter, you must remove the adapter with the riser-card still
attached to the adapter. To do this, complete the following steps:
1) Lift up on the riser-card and remove it from the connector on the
computer.
2) Remove the audio adapter cable from the video adapter.
Chapter 5. Installing options
51
3) Remove the adapter from the riser-card.
6.
Replace the riser-card in the connector on the computer.
7.
To install another adapter, see the next section.
Installing an adapter
Complete the following steps to install an adapter:
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, refer to
“Handling electrostatic discharge-sensitive devices” on page 158.
1.
Review the “Before you begin” on page 43.
2.
Turn off the computer and peripheral devices.
3.
Remove all external cables from the computer; then, remove the computer from
the rack and remove the cover as shown. For more information, see “Removing
the cover” on page 45 for instructions.
Cover release
lever
4.
Screws
Remove the expansion slot clip that holds the expansion slot cover in place by
sliding it upward and off the frame of the computer.
Note: The illustrations in this document might differ slightly from your
hardware.
52
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Expansion
slot clip
Adapter
cards
Retention
latch
Tab
Expansion
slot cover
Expansion
slot
5.
Remove the expansion-slot cover.
6.
Refer to the documentation that comes with your adapter for any cabling
instructions.
Attention: You should route adapter cables before you install the adapter.
7.
Set any jumpers or switches as described by the adapter manufacturer.
8.
Install the adapter:
Note: When installing an adapter in PCI slot 2, skip steps a and d.
a.
Open the adapter retention latch by pushing the blue tab to release it. Then
push the latch up to the full open position.
b.
Carefully grasp the adapter by its top edge or upper corners, and align it with
the connector on the PCI riser-card.
c.
Press the adapter firmly into the riser-card connector.
Attention: When you install an adapter, be sure the adapter is correctly
seated in the riser-card connector before you turn on the computer.
Improperly seated adapters might cause damage to the system board, the
riser-card, or the adapter.
d. Push down on the blue adapter retention latch until it clicks into place,
securing the adapter.
e.
9.
Replace the expansion slot clip by sliding it down until it latches into place
and holds the adapter securely.
Connect the internal cables to the adapter.
Attention: Route cables so that they do not block the flow of air from the fans.
10. Replace the cover on the computer; then, reinstall the computer in the rack and
connect all external cables. For more information see “Installing the cover” on
page 96 for instructions.
Chapter 5. Installing options
53
11. Turn on the computer.
The IBM Remote Supervisor Adapter
Installation prerequisites
Before installing the Remote Supervisor Adapter, perform the following tasks:
•
Obtain the most recent device drivers, Advanced System Management (ASM)
firmware, DOS configuration utility, and management information base (MIB)
from the IBM Support Web site, http://www.ibm.com/pc/support.
•
Install the operating system on your server before you install the Advanced
System Management device drivers. For information about installing the
operating system, see the documentation that comes with your IBM
. revres orP Rnoi tatSi l etnI ro 03 sei reSx
To install the operating system using ServerGuide, use only ServerGuide version
6.0.3, or later.
Note: If you previously installed the operating system with ServerGuide version
6.0.2, make sure that you install the Advanced System Management device
drivers from the IBM Remote Supervisor Adapter Support CD, or download
the device drivers from the IBM Support Web site,
http://www.ibm.com/pc/support. Do not install the device drivers from
the directory that ServerGuide 6.0.2 created on the hard disk during its
installation of the operating system. For information about installing the
device drivers, see “Installing the Remote Supervisor Adapter” on page
61.
•
Update the basic input/output system (BIOS) code on your xSeries 330 or
IntelliStation R PRo server. The latest level of BIOS code for your server is
available from the IBM Support Web site, http://www.ibm.com/pc/support. For
information about how to update the BIOS code, see the documentation that
comes with your xSeries 330 or IntelliStation R Pro server.
•
If you are planning to configure Simple Network Management Protocol (SNMP)
trap alerts on the Remote Supervisor Adapter, you must install and compile the
management information base (MIB) on your SNMP manager. If you do not want
to install the most recent device drivers, the MIB is provided in the \MIB
directory on the IBM Remote Supervisor Adapter Support CD that comes with the
Remote Supervisor Adapter.
•
If you want to use the operating system shutdown feature of the Advanced
System Management (ASM) Web interface Server Power / Restart Control or use
the ASM Web interface Remote Control features, you must install the agent
component of the UM Server Extensions. This application is provided on the
system-management software CD that comes with the xSeries 330 or IntelliStation
R Pro server. For information about installing the agent, see the documentation
that comes with your xSeries 330 or IntelliStation R Pro server.
•
If you want to configure the remote alert recipients for Director over LAN or
Director over modem, the remote alert recipient must be an IBM Director server
with UM Server Extensions.
Installation requirements
The following items are required to install the Remote Supervisor Adapter:
•
54
IBM xSeries 330 server or IBM IntelliStation R Pro server
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
•
An Advanced System Management device drivers for the Remote Supervisor
Adapter are supported on the following operating systems:
— Novell NetWare 4.2, or later
— Microsoft® Windows NT® 4.0 Server (with Service Pack 4 or later)
— Microsoft Windows® 2000 Server
— Microsoft Windows 2000 Advanced Server
— SCO UnixWare 7.1.1, or later
•
Documentation that comes with your server
If you want to access the Remote Supervisor Adapter remotely through a Web
browser, the supported Web browsers and browser requirements are:
•
Microsoft Internet Explorer 4.0 (with Service Pack 1), or later
•
Netscape Navigator 4.72, or later (version 6.0 is not currently supported)
•
Java™ enabled Web browser (See your browser documentation or online Help for
instructions about enabling its Java support.)
•
Support for JavaScript 1.2, or later (See your browser documentation or online
Help for instructions about enabling its JavaScript support.)
•
Support of HTTP Version 1.0, or later
•
Minimum display resolution of 800 x 600 pixels and 256 colors
Note: The ASM Web interface and the ASM text-based inferface do not support the
double-byte character set (DBCS) languages.
Remote Supervisor Adapter features
The Remote Supervisor Adapter features the following:
•
Continuous health monitoring and control
•
Advanced Predictive Failure Analysis® (PFA)
•
Configurable notification and alerts
•
Event logs that are timestamped, saved by battery backup, and can be attached to
e-mail alerts
•
Remote graphics console redirection
•
LAN, serial, and Advanced System Management (ASM) interconnect remote
access
•
Point-to-point protocol (PPP) support
•
Simple Network Management Protocol (SNMP) and e-mail alerts
•
Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP)
support
•
Remote power control
•
Microsoft Windows NT and Windows 2000 blue-screen capture
•
Remote firmware update and access to critical server settings
•
Independent power, which enables around-the-clock access to the server even
when the server power is off.
Chapter 5. Installing options
55
About your documentation
The documentation that comes with the Remote Supervisor Adapter includes the
following:
•
IBM Remote Supervisor Adapter Installation Guide (this book)
This printed document is designed to assist you with the installation of the
adapter.
•
IBM Documentation CD
This CD contains the publications for the Remote Supervisor Adapter in Adobe
Acrobat Portable Document Format (PDF). The publications on the CD are:
— IBM Remote Supervisor Adapter Installation Guide (this book)
— IBM Remote Supervisor Adapter User’s Guide for the xSeries 330
The User’s Guide describes the features and functions of the Advanced System
Management (ASM) Web interface and the text-based user interface.
— IBM Remote Supervisor Adapter User’s Guide for the IntelliStation R Pro
The User’s Guide describes the features and functions of the Advanced System
Management (ASM) Web interface and the text-based user interface.
— IBM Safety Book
Before you install the Remote Supervisor Adapter, be sure to read the caution
and danger statements that are contained in this book.
System requirements
The IBM Documentation CD includes the IBM Documentation Browser. You can use the
Documentation Browser to view the Remote Supervisor Adapter documentation from
your server or any workstation that meets the following requirements:
56
•
Microsoft Windows NT 4.0 (with Service Pack 4 or later), Windows 95, Windows
98, Windows 2000, IBM OS/2® Warp® 3.0 (with Fix Pack 32 or later), or IBM OS/2
Warp 4.0 (with Fix Pack 5 or later)
•
100 MHz Pentium®-class microprocessor
•
32 MB RAM
•
Adobe Acrobat Reader 3.0 or later (Adobe Acrobat Reader software is included
on your IBM Documentation CD, and you can install it when you run the
Documentation Browser)
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Starting the IBM Documentation Browser
To start the Documentation Browser on a system running with:
•
Windows NT, 95, 98, or 2000 do the following:
If you have Autostart enabled, place the IBM Documentation CD in your CD-ROM
drive. When you close the CD-ROM drive, the Documentation Browser program
starts automatically.
If you have disabled Autostart on your system, click Start Ν ΝRun; then, type:
x:\docwin.cmd
in the Open field (where x is the drive letter assigned to your CD-ROM drive).
Click OK.
•
OS/2 do the following:
Place the IBM Documentation CD in your CD-ROM drive. Close the drive; then,
open a command prompt and type:
x:\docos2.bat
(where x is the drive letter assigned to your CD-ROM drive). Press Enter.
Using the IBM Documentation Browser
The IBM Documentation Browser enables you to browse the contents of the IBM
Documentation CD, select from a list of available topics, see brief descriptions of the
selected topics, and view selected topics using Adobe Acrobat Reader.
Note: The first time you run the Documentation Browser, you need to configure the
preferences for your system. The Preferences window opens automatically.
Use the Preferences window to specify the location of your Adobe Acrobat
Reader (if installed) or to install Adobe Acrobat Reader. You can also specify
the location of an HTML viewer (such as Netscape Navigator or Microsoft
Internet Explorer). For more information, see the on-line Help available from
the Preferences window.
To use the Documentation Browser:
1.
From the Product drop box, select Remote Supervisor Adapter.
2.
From the Topics selection list, select a book; then, click View. Adobe Acrobat
Reader starts and the selected topics install automatically.
If you want to change the program preferences, click Preferences. Click Help for
detailed information about using the IBM Documentation Browser. Click Close when
you are finished.
Chapter 5. Installing options
57
Notices and statements used in this book
The caution and danger statements also appear in the multilingual safety information
book provided on the IBM xSeries Documentation CD. Each notice is numbered for
easy reference to the corresponding notices in the safety booklet.
The notice and statement definitions are as follows:
58
•
Notes: These notices provide important tips, guidance, or advice.
•
Important: These notices provide information or advice that might help you
avoid inconvenient or problem situations.
•
Attention: These notices indicate possible damage to programs, devices, or data.
An attention notice is placed just before the instruction or situation in which
damage could occur.
•
Caution: These notices indicate situations that can be potentially hazardous to
you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
•
Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Unpacking and verifying components
The following sections list the items that come with the Remote Supervisor Adapter
and describe the Remote Supervisor Adapter components. You can install the Remote
Supervisor Adapter in a peripheral component interconnect (PCI) slot only.
Inventory checklist
The Remote Supervisor Adapter option contains the following items:
P-
•
Remote Supervisor Adapter
•
Power-supply adapter
•
Power cord
•
Advanced System Management link cable (CAT 5 Ethernet cable)
•
Universal power cord
•
Advanced System Management (ASM) Interconnect module
P
Chapter 5. Installing options
59
Attention: To avoid damage to the Ethernet connector on the Remote Supervisor
Adapter, do not plug the ASM Interconnect module into the Ethernet (RJ-45) port.
•
IBM Remote Supervisor Adapter Support CD
This CD helps you configure hardware and install device drivers.
•
IBM Documentation CD
The contents of this CD are described in “About your documentation” on page 56.
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Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Remote Supervisor Adapter components
The following illustration shows the Remote Supervisor Adapter and the location of
the connectors and components.
Lithium battery
System-management
connector
Ethernet port
(RJ-45)
Serial port
(COM)
Advanced System Management
(ASM) Interconnect Port
(RJ-14)
P-
P
Power and Error LEDs
External power
supply connector
Descriptions of the Remote Supervisor Adapter components are as follows:
Ethernet port (RJ-45)
Connect a CAT 3 or CAT 5 Ethernet cable to this port to enable a LAN
connection or TELNET session. The Ethernet port LEDs on the Remote
Supervisor Adapter are described in “Cabling the Ethernet LAN port” on
page 65.
Serial port (COM)
Connect a serial cable to this port to enable system management through a
modem, or connect a null modem cable to enable system management
through a workstation or laptop computer.
Advanced System Management (ASM) Interconnect port (RJ-14)
Attach an ASM Interconnect module (which comes with the Remote
Supervisor Adapter) to this port to connect the Remote Supervisor Adapter to
the other devices on the ASM Interconnect network.
Power and error LEDs
The green power LED indicates the status of the power connection. The
amber Error LED indicates an error on the Remote Supervisor Adapter.
External power-supply connector
Connect the power-supply adapter (comes with the Remote Supervisor
Adapter) to this connector. This connection provides power to the Remote
Supervisor Adapter, independent of the server power supply.
Lithium battery
This provides backup of the Remote Supervisor Adapter real-time clock,
event log, and configuration settings.
Installing the Remote Supervisor Adapter
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details about handling static-sensitive devices, see
“Handling electrostatic discharge-sensitive devices” on page 158.
Your server comes with riser cards installed in the two peripheral component
interconnect (PCI) adapter slots on the system board.
Chapter 5. Installing options
61
The following illustration shows the location of the 33 MHz PCI expansion slots on
the system board.
PCI slot 2
64 bit
33 MHz (J23)
PCI slot 1
64 bit
33 MHz (J10)
To install the Remote Supervisor Adapter, complete the following steps:
1.
Review the safety precautions in .
2.
Turn off the server and attached devices and disconnect all external cables and
power cords.
3.
To remove the cover, complete the following steps:
a.
Remove the server from the rack (if necessary).
b.
Remove the two screws from the back of the server.
c.
Pull out on the cover release lever at the back of the server to release the cover.
d. Slide the cover back, then up and off the server.
Attention: For proper cooling and airflow, replace the cover before turning
on the server. Operating the server for extended periods of time (over 30
minutes) with the cover removed might damage server components.
Cover release
lever
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Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Screws
4.
Remove the expansion-slot cover from PCI slot 2. Store it in a safe place for future
use.
Attention: Expansion-slot covers must be installed in all vacant slots. This
maintains the electronic emission characteristics of the server and ensures proper
cooling of server components.
5.
Remove the adapter from the static-protective package.
Attention: Avoid touching the components and gold-edge connectors on the
adapter.
6.
Install the adapter as follows:
a.
Carefully grasp the adapter by its top edge or upper corners, and align it with
PCI slot 2 on the system board.
Note: You must install the Remote Supervisor Adapter in PCI slot 2.
b.
Press the adapter firmly into the PCI slot. Be sure it is firmly seated.
Attention: When you install the adapter in the server, be sure that it is
completely and correctly seated in the system-board connector before you
apply power. Incomplete insertion might cause damage to the system board
or the adapter.
7.
Replace the cover on the server; then, reinstall the server in the rack (if applicable)
and connect all external cables.
8.
Connect the ASM Interconnect module to the Remote Supervisor Adapter using
the ASM Interconnect port (P-P port) that is located on the adapter.
9.
Connect one end of the ASM link cable (Category 5 cable) to the ASM
Interconnect module, and the other end to the ASM Interconnect port that is
located on the back of your server.
Chapter 5. Installing options
63
P-P
ASM link cable
ASM Interconnect
module
10. Turn on the server.
Continue with “Connecting the power-supply adapter”.
Connecting the power-supply adapter
You must attach the power-supply adapter that comes with the Remote Supervisor
Adapter. After you connect the power supply adapter to the Remote Supervisor
Adapter, you can use the power cord to connect the power supply adapter to a
properly grounded electrical outlet or use the universal power cord (comes with the
Remote Supervisor Adapter) to connect the power supply adapter to a power
distribution unit (PDU) or to an uninterruptible power supply (UPS).
To connect the power-supply adapter and power cord, complete the following steps:
1.
64
From the power-supply adapter ∼3∼, connect the power-supply control cable ∼2∼
to the power-supply adapter connector on the Remote Supervisor Adapter ∼1∼.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
2.
Connect one end of the power cord ∼4∼ to the connector on the power supply
adapter ∼3∼.
3.
Connect the other end of the power cord ∼5∼ to a properly grounded electrical
outlet.
Note: Alternately, you can connect one end of the universal power cord to the
power supply adapter; then, connect the other end to a power distribution
unit (PDU) or to an uninterruptible power supply (UPS).
4.
Make sure that the Remote Supervisor Adapter power LED is green. For the
location of the power LED, see the illustration in “Cabling the Ethernet LAN
port”.
Continue with “Connecting the LAN and serial port cables”.
Connecting the LAN and serial port cables
You can manage your server remotely using the connections and user interfaces that
are described in Table 10. Choose the interface method you want to use to perform
remote management; then, perform the indicated cabling procedure.
If you plan to set up an ASM interconnect network, go to “Planning and cabling your
interconnect network” on page 76 for instructions about cabling the ASM interconnect
port and setting up the network. Then, return here to continue the cabling procedures.
Table 10. Cabling tasks to enable remote access to the Remote Supervisor Adapter.
User interface to Remote
Supervisor Adapter
ASM Web interface using
the HTTP protocol
Connection to Remote
Supervisor Adapter
For the cabling procedure, see:
LAN using the Ethernet port
“Cabling the Ethernet LAN
port”
Serial (COM) port
“Cabling the serial (COM)
port” on page 66
Text-based user interface
using the TELNET
protocol
Text-based user interface
using a modem or a null
modem
ASM Web interface using
point-to-point (PPP)
protocol
Text-based user interface
using the TELNET
protocol over PPP
Cabling the Ethernet LAN port
To attach the Ethernet cables, complete the following steps.
Attention: To avoid damage to the Ethernet connector on the Remote Supervisor
Adapter, do not plug the ASM Interconnect module into the Ethernet (RJ-45) port.
1.
Connect one end of a Category 5 Ethernet cable to the Ethernet port on the
Remote Supervisor Adapter. Connect the other end of the Ethernet cable to your
network.
Chapter 5. Installing options
65
2.
Check the Ethernet LEDs. The location of the LEDs is shown in the following
illustration.
Ethernet link
LED (green)
Ethernet port
(RJ-45)
P-
P
Ethernet activity
LED (green)
Serial port
(COM)
ASM Interconnect port
(RJ-14)
P- P
Error LED
(amber)
Power LED
(green)
External power
supply connector
Ethernet link
The green Ethernet link LED is lit when the Ethernet cable is connected
properly.
Ethernet activity
The green Ethernet activity LED is flashing when there is Ethernet
activity.
If you plan to use the serial port connection, continue with “Cabling the serial
(COM) port”; otherwise, go to “Updating the Remote Supervisor Adapter
firmware”.
Cabling the serial (COM) port
To cable the serial (COM) port, connect a modem or null modem cable to the serial
port on the Remote Supervisor Adapter.
Continue with “Updating the Remote Supervisor Adapter firmware”.
Updating the Remote Supervisor Adapter firmware
You can use the IBM Remote Supervisor Utility program to check the firmware level
on the Remote Supervisor Adapter and to update the firmware. This Utility program
is a DOS utility on the IBM Remote Supervisor Adapter Support CD that comes with the
Remote Supervisor Adapter. You can obtain the latest firmware code from the IBM
Support Web site, http://www.ibm.com/pc/support.
After you initially configure the Remote Supervisor Adapter to enable remote access
through a Web connection, you can update the Remote Supervisor Adapter firmware
using the ASM Web interface. The procedures to initially configure the Remote
Supervisor Adapter for remote access are described later in this chapter.
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Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
For information about using the ASM Web interface to monitor your server, see the
IBM Remote Supervisor Adapter User’s Guide for the xSeries 330, which is available in
Adobe Acrobat Portable Document Format (PDF) on the IBM Documentation CD.
To update the Remote Supervisor Adapter firmware, complete the following steps:
1.
Turn on the server.
2.
Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive and
close the CD-ROM drive before the server completes power-on self-test (POST).
Note: If you do not insert the CD and close the CD-ROM drive before POST
completes, you must restart the server with the CD in the CD-ROM drive.
3.
The CD starts automatically and the IBM Remote Supervisor Utility window
opens.
4.
Use the Up Arrow and Down Arrow keys (ΝΝandΝΝ) to select Update System
Management Firmware; then, press Enter. A warning window opens.
5.
Press Enter to continue. The Firmware Update Options Menu window opens.
Chapter 5. Installing options
67
6.
Use the arrow keys to select Normal Flash - All subsystems; then, press Enter.
7.
The Firmware Update Status window opens and displays a message to confirm
you want to update the firmware. Press Enter. The system updates the Remote
Supervisor Adapter firmware.
8.
When the Remote Supervisor Adapter firmware update process is complete, press
Enter to return to the Utility program main window.
Continue with “Configuring your system to enable remote access to the Remote
Supervisor Adapter” on page 69.
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Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Configuring your system to enable remote access to the Remote
Supervisor Adapter
The Remote Supervisor Adapter requires initial configuration to enable remote access
through the Ethernet and serial ports. From Table 11, choose the interface method by
which you want to perform remote management; then, perform the indicated
configuration procedure.
Table 11. Configuration tasks to enable remote access to the Remote Supervisor
Adapter.
User interface to Remote
Supervisor Adapter
ASM Web interface using
the HTTP protocol
Connection to Remote
Supervisor Adapter
For the configuration
procedure, see:
LAN using the Ethernet port “Configuring the Ethernet
settings”
Text-based user interface
using the TELNET protocol
Text-based user interface
using a modem or a null
modem
Serial (COM) port
ASM Web interface using
point-to-point (PPP)
protocol
“Configuring the serial port” on
page 72
“Configuring the serial port” on
page 72 and “Setting up pointto-point protocol” on page 73
Text-based user interface
using the TELNET protocol
over PPP
For detailed information about using the ASM Web interface and the text-based user
interface, see the IBM Remote Supervisor Adapter User’s Guide for the xSeries 330.
Configuring the Ethernet settings
If you have an accessible, active, and configured dynamic host configuration protocol
(DHCP) server on your network, the hostname, IP address, gateway address, subnet
mask, and DNS server IP address are set automatically. You do not need to perform
further configuration tasks to enable the Ethernet connection because the default
value for the DHCP Setting field is Enabled. If you need to configure the serial port,
go to “Configuring the serial port” on page 72; otherwise, go to “Completing the
installation” on page 75.
If you do not have a DHCP server on your network, complete the following steps to
configure the Ethernet port:
1.
If you completed the update firmware procedure and the Utility program main
window is open, go to step 4; otherwise, continue with step 2.
2.
Turn on the server.
3.
Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive and
close the CD-ROM drive before the server completes POST. The CD starts
automatically and the IBM Remote Supervisor Utility window opens.
Note: If you do not insert the CD and close the CD-ROM drive before POST
completes, you must restart the server with the CD in the CD-ROM drive.
Chapter 5. Installing options
69
4.
70
Use the Up Arrow and Down Arrow keys (ΝΝandΝΝ) to select Configuration
Settings; then, press Enter. The Configuration Settings window opens.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
5.
Use the arrow keys to select Ethernet Settings; then, press Enter.
The Ethernet Settings window opens.
Note: The values in the following window are only examples; your settings will
be different.
6.
Use the arrow keys to navigate to each field. Your system administrator can
provide the information for the following fields:
Network Interface
The default value is Enabled; verify that it is still set to Enabled.
IP Address
Type the IP address of the Remote Supervisor Adapter.
Subnet Mask
Type the subnet mask used by the Remote Supervisor Adapter. The
default value is 255.255.255.0.
Gateway Type your network gateway router.
Chapter 5. Installing options
71
Host Name
Type the IP hostname of the Remote Supervisor Adapter. The default
hostname is ASMA<burned-in MAC address>.
For detailed information about the Ethernet settings, see the IBM Remote
Supervisor Adapter User’s Guide for the xSeries 330.
7.
You must change the DHCP Setting field to Disabled. The default value is
Enabled.
8.
Press F6 to apply the change.
9.
Press Esc. In the Warning window that opens, press Enter to restart the Remote
Supervisor Adapter.
10. Press Esc to return to the Configuration Settings window.
11. If you need to configure the serial port, go to “Configuring the serial port”;
otherwise continue with step 12.
12. Press Esc to return to the Utility program main window.
13. Use the arrow keys to select Exit Utility from the menu or press Esc to close the
Utility program.
14. Remove the CD from the CD-ROM drive. The Remote Supervisor Adapter
restarts automatically.
Continue with “Completing the installation” on page 75.
Configuring the serial port
To configure the Remote Supervisor Adapter serial port for access using a modem or
null modem, complete the following steps:
1.
If you completed the procedure for configuring the Ethernet port and the
Configuration Settings window is open, go to step 5; otherwise, continue with
step 2.
2.
Turn on the server.
3.
Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive and
close the CD-ROM drive before the server completes POST. The CD starts
automatically and the IBM Remote Supervisor Utility window opens.
Note: If you do not insert the CD and close the CD-ROM drive before POST
completes, you must restart the server with the CD in the CD-ROM drive.
4.
Use the Up Arrown and Down Arrow keys (Ν and Ν) to select Configuration
Settings; then, press Enter. The Configuration Settings window opens.
5.
Use the arrow keys to select Modem Settings; then, press Enter.
The Modem Settings window opens.
Note: The values in the following window are only examples; your settings will
be different.
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Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
6.
Verify the following serial port values:
Baud Rate
The default is 57600. Make sure that the baud rate matches the baud rate
of the device you are connecting to the serial port on the Remote
Supervisor Adapter.
Parity
The default is None.
Stop Bits
The default is 1.
Note: The data bits value is preset to 8 and cannot be changed.
For detailed information about the serial port and modem settings, see the IBM
Remote Supervisor Adapter User’s Guide for the xSeries 330.
7.
If you make changes to the serial port settings, press F6 to apply the changes.
8.
Press Esc to return to the Configuration Settings window.
9.
If you need to set up PPP, go to “Setting up point-to-point protocol”; otherwise,
continue with step 10.
10. Press Esc to return to the Utility program main window.
11. Use the arrow keys to select Exit Utility from the menu or press Esc to close the
Utility program.
12. Remove the CD from the CD-ROM drive. The Remote Supervisor Adapter
restarts automatically.
Continue with “Setting up point-to-point protocol”.
Setting up point-to-point protocol
The Remote Supervisor Adapter serial port supports point-to-point protocol (PPP).
The PPP enables TCP/IP communication over the serial port, which enables Webbased management and TELNET sessions over a modem.
Chapter 5. Installing options
73
To set up PPP, complete the following steps:
1.
If you completed the procedure for configuring the serial port and the
Configuration Settings window is open, go to step 6; otherwise, continue with
step 2.
2.
Turn on the server.
3.
Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive and
close the CD-ROM drive before the server completes POST.
Note: If you do not insert the CD and close the CD-ROM drive before POST
completes, you must restart the server with the CD in the CD-ROM drive.
4.
The CD starts automatically and the IBM Remote Supervisor Utility window
opens.
5.
Use the Up Arrow and Down Arrow keys (ΝΝandΝΝ) to select Configuration
Settings; then, press Enter.
The Configuration Settings window opens.
6.
Use the arrow keys to select PPP Settings; then, press Enter.
The PPP Settings window opens.
Note: The values in the following windows are only examples; your settings will
be different
7.
Use the arrow keys to navigate to each field. Verify the values in the following
fields:
Network Interface
The default is Disabled. Change this field to Enabled.
IP Address
The default value is 192.96.1.1. Make sure that the client is configured to
allow the server to assign this IP Address.
Subnet Mask
The default value is 255.255.255.255.
Line Type
The default is PPP.
Remote IP Address
The default value is 192.96.1.2.
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Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Authentication Protocol
The default is CHAP then PAP. Make sure that the value in this field
matches your client settings.
For detailed information about the PPP settings, see the IBM Remote Supervisor
Adapter User’s Guide for the xSeries 330.
8.
Press F6 to apply.
9.
Press Esc to return to the Configuration Settings window.
10. Press Esc to return to the Utility program main window.
11. Use the arrow keys to select Exit Utility from the menu or press Esc to close the
Utility program.
12. Remove the CD from the CD-ROM drive. The Remote Supervisor Adapter
restarts automatically.
Continue with “Completing the installation”.
Completing the installation
To complete the installation of the Remote Supervisor Adapter, do the following:
1.
If you did not restart the server after installing the Advanced System
Management device drivers, restart the server now.
Note: You do not need to restart the server if you are running the Windows NT
operating system.
2.
See the IBM Remote Supervisor Adapter User’s Guide for the xSeries 330 for detailed
instructions about completing the configuration of the Remote Supervisor
Adapter features. These features include the following:
•
Defining the login IDs and passwords
•
Selecting the events that will receive alert notification
•
Monitoring remote server status using the ASM Web interface or a text-based
user interface
If you want to set up an ASM interconnect network, continue to “Planning and
cabling your interconnect network” on page 76.
Your ASM interconnect network can include as many as 12 individual ASM
connections in a single bus. These connections can include Remote Supervisor
Adapters, ASM processors, and ASM PCI Adapters. After your clients and servers are
connected, they use the ASM interconnect network to share ASM resources,
information, and alerts between multiple servers, without having to add additional
communications hardware or network interface adapters.
An ASM interconnect network is established to provide two levels of functionality.
First, the ASM interconnect network enables you to use information managed by
Remote Supervisor Adapters, ASM processors, and ASM PCI Adapters, to configure
settings and to control the servers where other Remote Supervisor Adapters, ASM
processors, and ASM PCI Adapters on your network reside. Secondly, the ASM
interconnect network enables other interconnect network devices to use the resources
(Ethernet or modem) of other Remote Supervisor Adapters, ASM processors, and
ASM PCI Adapters in the ASM interconnect network for sending alerts. This
functionality is used when Remote Supervisor Adapters, ASM processors, or ASM
PCI Adapters cannot send an alert and must forward the information to another
Remote Supervisor Adapter, ASM processor, or ASM PCI Adapter to send the alert.
Chapter 5. Installing options
75
Planning and cabling your interconnect network
The newest Remote Supervisor Adapter must be the main interconnect gateway to
your ASM interconnect bus.
Note: To ensure the stability of your system, be sure to have the latest level of
firmware installed on the Remote Supervisor Adapter that is the main
interconnect gateway for the ASM interconnect network.
The latest level of firmware is available on the IBM Support Web site at
http//:www.ibm.com/support. The Remote Supervisor Adapter forwards the ASM
information generated by the servers attached to the ASM interconnect bus to other
servers on your Ethernet network. The connected ASM processors and ASM PCI
Adapters are managed through the new user interface and Web browser access of the
Remote Supervisor Adapter.
You must install an ASM Interconnect module on the Remote Supervisor Adapter and
on each of the servers that you plan to connect to the ASM interconnect network bus.
If your server has an integrated RS-485 ASM interconnect port (the xSeries 330 server
has an integrated ASM interconnect port) you do not need to install an ASM
Interconnect module between servers. However, you still need to install an ASM
Interconnect module to connect the Remote Supervisor Adapter to the ASM
processor.
To connect your servers, note the following setup and configuration considerations:
•
Make sure that the ASM interconnect network is set up as a bus, not as a ring. You
must connect the servers to the ASM interconnect network in a series, with
terminated beginning and end points.
•
Make sure that the total combined length of all Ethernet cables connecting the
server in the ASM interconnect network does not exceed 91.4 M (300 ft).
•
Each Remote Supervisor Adapter, ASM PCI adapter, or ASM processor that is
connected to the ASM interconnect network bus counts as one connection. For
example, if an ASM PCI adapter is installed in a server that has an ASM processor,
the processor and the adapter are connected to each other using one ASM
interconnect connection but the processor and the adapter count as two
connections on the ASM interconnect network bus.
•
Be sure that the latest level of firmware is installed on the Remote Supervisor
Adapter that is the entry for the interconnect network. For more information on
updating firmware, see “Updating the Remote Supervisor Adapter firmware” on
page 66.
Forwarding alerts
Remote Supervisor Adapters, ASM PCI adapters, and ASM processors that are
connected to an ASM interconnect network share resources and system-management
information. This section provides information on how alerts are forwarded in the
ASM interconnect network.
One benefit of an ASM interconnect network is remote access and alert redundancy
for several managed servers at the same location. Alerts are typically sent only once
(per connection type), but the alert is forwarded again in certain situations.
For example, on a 3 ASM processor network where ASM processor 1 generates a
modem alert, but does not have a modem and the remaining ASM processors have
modems, the following might occur:
•
76
If ASM processor 1 generates the alert and sends it to ASM processor 2 to send,
and the dial-out on ASM processor 2 fails, the alert is not forwarded to ASM
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
processor 3. This might happen if the modem is connected to ASM processor 2
but the modem cannot obtain a dial tone.
•
If ASM processor 1 generates an alert and if within a 45 second window prior to
the ASM processor 1 generating the alert the modem is unplugged from ASM
processor 2, ASM processor 1 forwards the alert to ASM processor 2 (since ASM
processor 1 "thinks" ASM processor 2 has an available modem). When ASM
processor 2 receives the forwarded alert it determines that a modem is attached
and forwards the alert to ASM processor 3. Therefore, depending upon the time
frame within which a resource (modem) fails the alert might be forwarded
multiple times until an interconnect device can send the alert.
During normal operation, each Remote Supervisor Adapter, ASM processor, or ASM
PCI adapter on the ASM interconnect network communicates with the other
processors and adapters on the network. Processors or adapters that have a modem or
Ethernet connection notify the other processors and adapters that these
communications resources are available for use by other servers on the ASM
interconnect network. These resources are then used as ASM interconnect network
resources, enabling Remote Supervisor Adapters, ASM processors, or ASM PCI
adapters on the ASM interconnect network to send alerts using a modem or the
network, even if they do not have a modem or network connection physically
attached.
When alerts are generated, they are forwarded to the Remote Supervisor Adapter,
ASM processor, or ASM PCI adapter on the ASM interconnect network that has the
communication resources to forward the alert. If no system on the ASM interconnect
network meets the requirements, the alert is set for transmission if the connection type
is configured or becomes available later.
If multiple modems or multiple network connections exist in the ASM interconnect
network, you cannot specify which system will receive an alert or which will use its
modem or network connection to forward the alert. If an alert is forwarded to another
Remote Supervisor Adapter, ASM processor, or ASM PCI adapter that is unable to
deliver the alert (for example, the modem it is configured to use has failed or the
network cannot resolve the destination IP address), the processor or adapter attempts
to forward the alert to another system on the ASM interconnect network that has the
communication resources to forward the alert.
Cabling for the ASM interconnect network
Use this procedure to cable for the ASM interconnect network. Depending upon the
servers you have, you might need additional ASM Interconnect modules or CAT 5 or
CAT 3 Ethernet cables. This table lists some of the IBM Netfinity and IBM xSeries
products and indicates if they have an integrated RS-485 ASM interconnect
connection, or if you need to use an ASM Interconnect module to set up the ASM
interconnect network.
Chapter 5. Installing options
77
Table 12. ASM interconnect network server list.
Server Name
ASM Interconnect module needed
xSeries 220
yes
Netfinity 5000
yes
Netfinity 5500
yes
Netfinity 5500-M10
yes
Netfinity 5500-M20
yes
Netfinity 5600 or xSeries 240
yes
Netfinity 4500R or xSeries 340
yes
xSeries 330
no
Netfinity 6000R or xSeries 350
no
Netfinity 7600
no
Netfinity 7100
no
Installing the ASM Interconnect module on the xSeries
330 / IntelliStation R Pro
The ASM Interconnect module connects the Remote Supervisor Adapter to the ASM
interconnect network. This module comes with the Remote Supervisor Adapter
option. For detailed instructions about installing the ASM Interconnect module on
servers with ASM processors and ASM PCI adapters, see the documentation that
comes with those devices.
To connect the ASM Interconnect module to the Remote Supervisor Adapter,
complete the following steps.
1.
Connect the ASM Interconnect module on the Remote Supervisor Adapter ASM
Interconnect port.
Note: The following illustration shows a Remote Supervisor Adapter installed in
an xSeries 330 server.
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Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
P-P
ASM link cable
2.
ASM Interconnect
module
Connect one end of the ASM link cable (Cat 5 or 3 Ethernet cable) to the RS- 485
port.
Continue with “Forwarding alerts” on page 76.
Chapter 5. Installing options
79
ASM interconnect network configuration examples
The illustrations in this section show sample ASM interconnect network
configurations.
In the following example, a Remote Supervisor Adapter is installed in an xSeries 330
server. The xSeries 330 server with the Remote Supervisor Adapter will act as the
gateway interconnect network, forwarding system-management data generated by
the other systems in the ASM interconnect network bus to the system-management
administration system that is connected to the network. This is an environment that is
using all xSeries 330 servers.
Note: You might need to supply additional cables or connectors to set up the ASM
interconnect network.
Com port
Redundant
Power
RS-485
LAN
Server 1
CAT5/CAT3
Ethernet cable
ASM Interconnect
module
Server 2
Server 3
Server 4
Server 5
xSeries 330
xSeries 330
xSeries 330
xSeries 330
Note: There are no Remote Supervisor Adapters installed in servers 2 through 5.
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Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
In the following example, a Remote Supervisor Adapter is installed in an xSeries 330
server. This view shows the top server in a rack of xSeries servers with a Remote
Supervisor Adapter installed. The xSeries 330 with the Remote Supervisor Adapter
will act as the network interconnect, forwarding system-management data generated
by the other systems in the ASM interconnect network bus to the system management
administration system that is connected to the network. This is an environment that is
using all xSeries 330 servers.
Com port
Redundant
Power
RS-485
LAN
Server 1
Ethernet cable
with RJ-45 connectors
RS-485(B)
RS-485(B)
RS-485(A)
ASM Interconnect
module
RS-485(A)
RS-485(A)
RS-485(B)
Chapter 5. Installing options
81
In the following example, an Ethernet cable is connected to the Remote Supervisor
Adapter that is installed in an xSeries 220. In this case, the xSeries 220 uses the LAN
connection to forward system-management data generated by the other servers in the
ASM interconnect network bus to the remote system-management administrator.
Remote system
management
administrator's system
Ethernet
ASM
Interconnect
modules
Note: A Remote
Supervisor Adapter is
required in each server.
xSeries 220
Server 3
Remote
Supervisor
Adapter
xSeries 220
Server 2
xSeries 220
Server 1
Note: The ASM Interconnect module is attached to the RS-485 P-P (peer to peer) port on the
back panel of the Remote Supervisor Adapter in each server.
82
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
In the following example, modems are connected to the ASM PCI adapters that are
included with the servers that are connected at each end of the ASM interconnect
network bus. Placing modems at opposite ends of the ASM interconnect network bus
ensures that if an ASM interconnect connection in the bus fails, all of the systems on
the ASM interconnect network have access to a modem to forward systemmanagement data to the remote system-management administrator. This is an
environment with different models of servers.
Hard disk drives
The server supports two 1-inch (26 mm) slim 3.5-inch low voltage differential (LVD)
hard disk drives. If you can hot-swap hard disk drives.
Chapter 5. Installing options
83
Notes:
1.
You can hot-swap a hard disk drive only if a ServeRAID adapter configured as
RAID1 is installed in the system. If you use any other ServeRAID or SCSI
configuration, you cannot hot-swap the hard disk drive.
2.
For more information on hot-swap disk drives refer to “Hot-swap disk drives” on
page 85.
Each hard disk drive tray has a status and an activity light located on the upper-right
corner of tray (see “Server controls and indicators” on page 6 for the location of the
status and activity indicators). These lights are used to show when there is drive
activity or, in some cases, when there is a problem with your hard disk drive.
•
The drive must be a low voltage differential drive (LVD), and have a single
connector attached (SCA) connector.
•
The hard disk drive bays connect to a SCSI backplane. This backplane is the
printed circuit board behind the bay and is connected to J4 on the system board.
•
The backplane controls the SCSI IDs for the hard disk drives.
Preinstallation steps
Before you install a hard disk drive, review the following.
•
Inspect the drive tray for any signs of damage.
•
Ensure that the drive is installed properly in the tray.
•
To maintain proper system cooling, do not operate the server for more than two
minutes without either a drive or a filler panel installed in each bay.
•
If your server has a ServeRAID adapter installed; refer to the documentation
provided with the ServeRAID adapter for information about adding a drive.
•
Read the safety precautions listed in “Safety information” on page 155, “Handling
electrostatic discharge-sensitive devices” on page 158.
•
Check the instructions that come with the drive for more information about
installing the drive.
Installing or replacing a hard disk drive
Refer to the following illustration to install a hard disk drive:
Note: The illustrations in this document might differ slightly from your hardware.
Slim filler
Filler panel
Hard disk drive
Drive tray
Drive tray handle
(in open position)
84
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Attention:
•
When you handle electrostatic discharge (ESD) sensitive devices, take precautions
to avoid damage from static electricity. For details on handling these devices,
refer to “Handling electrostatic discharge-sensitive devices” on page 158.
1.
Review the information in “Before you begin” on page 43.
2.
Turn off the server and all attached devices, and disconnect all external cables and
power cords.
3.
Remove the filler panel or defective hard drive from one of the hard disk drive
bays.
4.
Install the new hard disk drive in the drive bay:
a.
Ensure the tray handle is open (that is, perpendicular to the drive).
b.
Align the rails on the drive assembly with the guide rails in the drive bay.
c.
Gently push the drive assembly into the bay until the drive connects to the
backplane.
d. Push the tray handle toward the closed position until it locks the drive in
place.
5.
Reconnect the external cables and power cords; then, turn on the server.
6.
Check the hard disk drive status indicators to verify that the hard disk drives are
operating properly. (See “Server controls and indicators” on page 6 for the
location of the status indicators.)
•
When the green light flashes rapidly (three flashes per second), the controller
is identifying the drive.
Replacing a hard disk drive is done in the same manner as installing a new hard disk
drive.
If the server has a Redundant Array of Independent Disks (ServeRAID) adapter
installed, you can hot-swap drives. For more information about hot-swapping drives
refer to the documentation provided with the ServeRAID adapter, “Hot-swap disk
drives”, and to the notes under “Hard disk drives” on page 83.
Hot-swap disk drives
Your server can be configured with hardware to let you continue to operate your
system while removing or installing hard disk drives (or hot-swapping). To do this
you need a ServeRAID adapter, hard disk drive, and the hard disk drive tray.
•
Each hard disk drive that you plan to install must have an accompanying hard
disk drive tray.
•
The drive must be a low-voltage differential drive (LVD), and have a single
connector attached (SCA) connector.
•
The hard disk drive bays connect to a SCSI backplane. This backplane is the
printed circuit board behind the bay and is connected to the ServeRAID adapter.
•
The backplane controls the SCSI IDs for the hard disk drives.
Preinstallation steps
Before you install a hard disk drive, review the following.
•
Inspect the drive tray for any signs of damage.
•
Ensure that the drive is installed properly in the tray.
Chapter 5. Installing options
85
•
To maintain proper system cooling, do not operate the server for more than two
minutes without either a drive or a filler panel installed in each bay.
•
If your server has a ServeRAID adapter installed; refer to the documentation
provided with the ServeRAID adapter for information about adding a drive.
•
Read the safety precautions listed in “Safety information” on page 155, “Handling
electrostatic discharge-sensitive devices” on page 158.
•
Check the instructions that come with the drive to see if you need to set any
switches or jumpers on the drive.
Installing hot-swap disk drives
Note: The illustrations in this document might differ slightly from your hardware.
Slim filler
Filler panel
Hard disk drive
Drive tray
Drive tray handle
(in open position)
Complete the following steps to install a hot-swap drive in a hot-swap drive bay:
Attention:
•
To maintain proper system cooling, do not operate the server for more than two
minutes without either a drive or a filler panel installed for each bay.
•
When you handle electrostatic discharge sensitive devices (ESD), take precautions
to avoid damage from static electricity. For details on handling these devices,
refer to “Handling electrostatic discharge-sensitive devices” on page 158.
1.
Remove the filler panel from one of the empty hot-swap bays by inserting your
finger into the depression at the left side of the filler panel and pulling it away
from the server.
2.
Install the hard disk drive in the hot-swap bay:
a.
Ensure the tray handle is open (that is, perpendicular to the drive).
b.
Align the rails on the drive assembly with the guide rails in the drive bay.
c.
Gently push the drive assembly into the bay until the drive connects to the
backplane.
d. Push the tray handle toward the closed position until it locks the drive in
place.
3.
Check the hard disk drive status indicators to verify that the hard disk drives are
operating properly. See “Server controls and indicators” on page 6 for the
location of the status indicators.)
•
86
When a ServeRAID adapter is installed and:
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
— The amber light is on continuously, the drive had failed.
— The green light flashes slowly (one flash per second), the drive is being
rebuilt.
— The green light flashes rapidly (three flashes per second), the controller is
identifying the drive.
Replacing a drive in a hot-swap bay
You do not have to turn off the server to remove or install the hot-swap drives.
1.
Before you remove a hot-swap hard disk drive that is not defective, back up all
important data.
2.
To avoid damage to a hard disk drive, do not remove the drive from the hot-swap
bay until it has had time to spin down (approximately 30 seconds). Handle the
drive carefully.
3.
Before you replace a hot-swap drive, make sure it is defective. If you partially or
completely remove a good drive instead of a defective one, the server might lose
valuable data.
This situation is especially relevant if the server has a ServeRAID adapter
installed and you assigned ServeRAID level 0 or 1 to the logical drives in your
disk array. The ServeRAID adapter can rebuild the data that you need, provided
that certain conditions are met. Refer to the information provided with the
ServeRAID adapter for further details.
Refer to the following illustration while you perform the steps in this procedure.
Note: The illustrations in this document might differ slightly from your hardware.
Slim filler
Filler panel
Hard disk drive
Drive tray
Drive tray handle
(in open position)
Complete the following steps to replace a drive in a hot-swap bay:
1.
Before you begin, read the documentation that comes with your drive.
2.
Locate the defective drive (look for an amber Hard Disk Status light on the front
of the drive).
3.
Remove the defective hard disk drive:
4.
a.
Move the handle on the drive to the open position (perpendicular to the
drive)
b.
Pull the hot-swap drive assembly from the bay.
Install the hard disk drive in the hot-swap bay:
a.
Ensure the tray handle is open (that is, perpendicular to the drive).
Chapter 5. Installing options
87
b.
Align the rails on the drive assembly with the guide rails in the drive bay.
c.
Gently push the drive assembly into the bay until the drive connects to the
backplane.
d. Push the tray handle toward the closed position until it locks the drive in
place.
5.
Check the hard disk drive status indicators to verify that the hard disk drive is
installed properly (see “Server controls and indicators” on page 6 for the location
of the status indicators).
•
When a ServeRAID adapter is installed and:
— The amber light is on continuously, the drive has failed.
— The green light flashes slowly (one flash per second), the drive is being
rebuilt.
— The green light flashes rapidly (three flashes per second), the controller is
identifying the drive.
Memory
Adding memory to the server is an easy way to improve system performance. You
can increase the amount of memory in the server by installing options called memorymodule kits. Each kit contains one industry-standard, dual-inline memory module
(DIMM). Your server uses a noninterleaved memory configuration, which allows you
to add, remove, or replace one DIMM at a time. In an interleaved system you would
have to add, remove, or replace memory in sets.
The server comes with a dual inline memory module (DIMM) installed on the system
board in DIMM slot 1.
Note: Install additional DIMMs in the following order: DIMM connector 2, then 3,
then 4. (See the following illustration for memory connector locations.)
Connector 1
Connector 2
Connector 3
Connector 4
Installing memory modules
Complete the following steps to install a DIMM:
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Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Attention: When you handle electrostatic discharge-sensitive devices (ESD), take
precautions to avoid damage from static electricity. For details on handling these
devices, refer to “Handling electrostatic discharge-sensitive devices” on page 158.
1.
Review the information in “Before you begin” on page 43 and the documentation
that comes with your option.
2.
Turn off the server and peripheral devices and disconnect the power cord and all
external cables; then, remove the cover (see “Removing the cover” on page 45 for
details).
3.
If necessary, remove the PCI card in slot 2 for easier access to the DIMM
connectors.
4.
Touch the static-protective package containing the DIMM to any unpainted metal
surface on the server. Then, remove the DIMM from the package.
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, handle the clips gently.
5.
Install the DIMM in the connector.
Attention: To prevent damage to the DIMM connectors do not force the memory
module into the connector.
a.
Turn the DIMM so that the index slots align correctly with the connector.
Note: The DIMM has two index slots, one in the center and the other on the
left half of the DIMMS connector edge.
b.
Insert the DIMM into the connector by pressing on both corners of the DIMM
at the same time. Be sure to press straight into the connector.
Connector 1
Connector 2
Connector 3
Connector 4
c.
When installing a memory module be sure that no gap exists between the
DIMM and the retaining clips. If a gap does exist between the memory
module and the retaining clips: open the retaining clips, remove the DIMM;
then, reinsert the DIMM properly.
Note: It is a good idea to install or remove any other options at this time.
6.
Turn on the server.
Attention: When you restart the server, the system displays a message indicating
that the memory configuration has changed.
Chapter 5. Installing options
89
•
If you installed additional memory, start the Configuration/Setup Utility
program and select Save Settings.
•
If you just replaced a failed DIMM, you must start the Configuration/Setup
Utility program, select Advanced Setup, select Memory Settings, highlight
the connector or bank of connectors that you want to enabled, and then select
Enable.
•
In some memory configurations, the 3-3-3 beep code might sound during
POST followed by a blank display screen. If this occurs and the Boot Fail
Count feature in the Start Options of the Configuration/Setup Utility is set to
Enabled (its default setting), you must restart the server three times (a "threeboot reset") to force the system BIOS to reset the memory connector or bank of
connectors from Disabled to Enabled.
Microprocessor
The server comes with one or two microprocessors installed on the system board. If
you have two, or had one and you installed a second microprocessor, the server can
operate as a symmetric multiprocessing (SMP) server. With SMP, certain operating
systems and application programs can distribute the processing load between the
microprocessors. This enhances performance for database and point-of-sale
applications, integrated manufacturing solutions, and other applications.
Notes:
1.
Before you install a new microprocessor, review the documentation that comes
with the microprocessor, so that you can determine whether you need to update
the server basic input/output system (BIOS). The latest level of BIOS for the
server is available through the World Wide Web.
2.
Obtain an SMP-capable operating system (optional). For a list of supported
operating systems, see http://www.ibm.com/pc/us/compat/ on the World
Wide Web.
3.
If the server comes with one microprocessor, it is installed in microprocessor
connector 1. This is the startup (boot) microprocessor. If you install a second
microprocessor in microprocessor connector 2, the two microprocessors will
share the system load after the system has started.
Attention: To avoid damage and ensure proper server operation install
microprocessors that are the same type, and have the same cache size and the same
clock speed. Microprocessor internal clock frequencies and external clock frequencies
must be identical. See the ServerProven list at http://www.ibm.com/pc/compat for
a list of microprocessors for use with the server.
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Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Slot
Heatsink release
lever
Clip
Heatsink
Top view of
heatsink
Microprocessor
Terminator card
Installing the microprocessor
Complete the following steps to install an additional microprocessor:
Attention: When you handle electrostatic discharge-sensitive devices (ESD), take
precautions to avoid damage from static electricity. For details on handling these
devices, refer to the following Web site and use a search term of ESD:
http://www.ibm.com/
1.
Review the safety precautions listed in “Safety information” on page 155.
2.
Turn off the server and peripheral devices and disconnect the power cord and all
external cables; then remove the cover (see “Removing the cover” on page 45 for
details).
3.
Remove the clear shield from the server and store it in a safe place.
4.
Lift up the microprocessor release lever and remove the terminator card from the
microprocessor connector. (After you remove the new microprocessor from the
static-protective package, place the terminator card in the bag and store it in a safe
place. You will need to install the terminator card again if you ever remove the
microprocessor and do not replace the microprocessor.)
5.
Install the microprocessor:
a.
Touch the static-protective package containing the new microprocessor to any
unpainted metal surface on the server; then, remove the microprocessor from
the package.
b.
Orient the microprocessor over the microprocessor connector as shown in the
illustration. Carefully press the microprocessor into the connector.
Note: To avoid bending the pins on the microprocessor, do not use excessive
force when pressing it into the connector.
Chapter 5. Installing options
91
Microprocessor
orientation indicator
Microprocessor
Microprocessor
connector
Microprocessor
release lever
Rear of server
6.
Push the microprocessor release lever down to lock the microprocessor into place.
7.
Install the heat sink on the microprocessor:
a.
Peel the plastic protective strip off the bottom of the heat sink. Make sure the
square of thermal material is still on the bottom of the heat sink.
b.
Align and place the heat sink on top of the microprocessor.
Note: Locate the slot in the channel of the heat sink. Orientate the heat sink
so the slot will be at the rear of the server.
c.
Align and place the clip over the heat sin; then, snap the clip into place over
the heat sink with the heat sink release lever in the up position.
Note: If you remove the microprocessor later, remember to install the
terminator card in the appropriate microprocessor connector.
d. Press the heat sink release lever down into the locked position once the clip is
in place.
8.
Replace the clear shield, then go to “Installing the cover” on page 96.
Note: It is very important to replace the clear shield.
9.
Start the server and run the Configuration/Setup Utility program.
Removing a microprocessor
Do the following to remove a microprocessor:
Note: Do not use any tools when removing the microprocessor.
Attention: When you handle Electrostatic Discharge-Sensitive devices (ESD), take
precautions to avoid damage from static electricity. For details on handling these
devices, refer to “Handling electrostatic discharge-sensitive devices” on page 158.
1.
92
Review the safety precautions listed in “Safety information” on page 155.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
2.
Turn off the server and peripheral devices and disconnect the power cord and all
external cables; then remove the cover (see “Removing the cover” on page 45 for
details).
3.
Remove the clear shield from the server and store it in a safe place.
4.
To remove microprocessor #2:
a.
Remove the clip from the heat sink by pushing forward on the back of the clip
and up on the lever. After the clip releases from the heat sink, lift it up and off
the heat sink.
Note: A thermal material is used between the heatsink and the processor.
This material, when heated and cooled, causes the heatsink to adhere
to the processor. Some force may be required to remove the heatsink.
b.
Firmly grasp the heat sink and lift it off the microprocessor.
Attention: Do not use excessive force or tools to remove the heatsink.
c.
Discard the used heatsink.
d. Lift up the release lever and remove the microprocessor from the connector.
Store the microprocessor in a static-protective bag for possible future use.
Note: If you are installing a new microprocessor, go to “Installing the
microprocessor” on page 91.
If you are not replacing the microprocessor, then you must reinstall the
terminator card. Push the release latch down to lock the terminator
card into place.
Note: It is very important to replace the clear shield.
Slot
Heatsink release
lever
Clip
Heatsink
Top view of
heatsink
Microprocessor
Terminator card
5.
To remove microprocessor #1:
Chapter 5. Installing options
93
a.
Remove the adapter board retainer latch:
1) Lift up on the release latch.
2) Remove the screws and put them in a safe place.
3) Lift the retainer latch up and off the system board.
b.
Follow steps a on page 93 through d on page 93.
c.
After the replacement microprocessor, reinstall the adapter board retainer
latch by reversing step a. above.
Note: If a terminator card is being installed in microprocessor slot #1, it is not
necessary to replace the adapter retainer latch.
Slot
Heatsink release
lever
Clip
Heatsink
Top view of
heatsink
Microprocessor
Retainer clip
Terminator card
Fan assembly replacement
The server comes with six replaceable fans.
Attention: Replace a fan that has failed within 48 hours to help ensure proper
cooling.
The following illustration shows the replacement of a fan.
Note:
94
The illustrations in this document might differ slightly from your hardware.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Air flow
Complete the following steps to replace the fan assembly:
1.
Review the safety precautions listed in “Safety information” on page 155.
2.
Turn off the server and peripherals; disconnect cables and cords.
3.
Remove the cover. See “Removing the cover” on page 45 for details.
4.
Determine which fan to replace by checking the LED at each fan; a lit LED
indicates the fan to replace. See “Identifying problems using status LEDs” on
page 13.
Note: The fan LEDs are illuminated by the light path diagnostic circuit, and will
remain lit for up to 12 hours after the AC power has been removed from
the server.
5.
6.
Remove the fan from the server:
a.
Disconnect the fan cable from the system board.
b.
Lift the fan away from the server.
Install the replacement fan:
a.
Orientate the fan so that the air flow arrow on the side of the fan is facing or
pointing toward the rear of the server.
Note: Proper air flow is from the front to the rear of the server.
b.
Push the replacement fan assembly into the server until it clicks into place.
c.
Connect the fan cable to the system board.
d. If the FAN LED is lit, reseat the fan.
7.
Install the cover (see “Installing the cover” on page 96).
8.
Start up the system, the system error light will either remain on or turn off. If the
system error light remains on you will have to turn off the server to perform
further troubleshooting.
Chapter 5. Installing options
95
Installing the cover
The following information describes the cover installation procedure.
Screws
To install the server cover:
1.
Clear any cables that might impede the replacement of the clear shield or the
cover.
2.
Install the clear shield, if it was removed.
Note: Thermal considerations require that the clear shield be installed before
operating the server.
3.
Install the cover by placing it into position and sliding it forward. Make sure the
cover engages the tabs at the front and rear of the server.
Attention: Before sliding the cover forward make sure that all of the tabs on the
cover will engage the ledge at the front of the server properly. If all of the tabs do
not engage the ledge properly, it will be extremely difficult to remove the cover.
96
4.
Install the screws and secure the cover as shown.
5.
Reinstall the server in the rack (see “Rack installation” on page 44).
6.
Reconnect the power cord and all external cables to the server, then plug the
power cords into electrical outlets.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
I/O connector locations and ports in the R Pro
The following illustration shows the input/output connectors (ports) and the
expansion slots on the rear of the computer. For pin assignments and other details
about these connectors, see “Input/Output ports”.
Ethernet 1
RS-485 (Advanced
System Management
Interconnect) A
PCI slot 1 (video adapter)
PCI slot 2 (audio adapter)
USB 2
Ethernet 2
Console out
USB 1
RS-485 (Advanced
System Management
Interconnect) B
Console in
Serial port
Input/Output ports
This section provides information about the input/output (I/O) ports on your
computer. These ports include the following:
•
Console ports
•
Serial port
•
Universal Serial Bus (USB) ports
•
Ethernet ports
•
Advanced System Management (ASM) ports
•
Audio ports
•
Video ports
Chapter 5. Installing options
97
Console ports
There are two console ports on the rear of your computer labeled IN and OUT. Use
only the OUT port to connect the computer to the console (mouse and keyboard).
Device breakout cable
A keyboard and mouse or pointing device are connected to your computer through
the device breakout cable. The keyboard and mouse cables have icons of a keyboard
and a mouse on their respective cable connectors for easy identification.
Note: Do not use the monitor connector on this device breakout cable. Instead, use
the monitor connector cables that comes with the video adapter. The part
numbers for these cables are P/N 15912-01 and P/N 15941-00.
Keyboard connector: There is one keyboard connector on the end of the device
breakout cable. This connector is identified by the keyboard icon.
Note: If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB ports and devices will be disabled during the power-on self-test (POST).
The following table shows the pin-number assignments for the keyboard connector
on the end of the cable.
6
5
4
3
2
1
Table 13. Keyboard-connector (6-pin female) number assignments .
Pin
I/O
Signal
1
I/O
Data
2
N/A
Reserved
3
N/A
Ground
4
N/A
+5 V dc
5
I/O
Keyboard clock
6
N/A
Reserved
Auxiliary-device (pointing device) connector: On the end of the device breakout
cable, there is one auxiliary-device connector that supports a mouse or other pointing
device. This connector is identified by the mouse icon.
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Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
The following table shows the pin-number assignments for the auxiliary-device
connector on the end of the cable.
6
5
4
3
2
1
Table 14. Auxiliary or pointing-device-connector (6 pin female) number assignments .
Pin
Signal
1
Data
2
Not connected
3
Ground
4
+5 V dc
5
Clock
6
Not connected
Using the computer as a remote console
If you plan to install the computer in a rack away from the end-user workspace, you
must purchase a third-party KVM Extender System to provide communication
between the keyboard, mouse, and monitor.
Refer to the KVM Extender System documentation for instructions on installation and
setup.
Chapter 5. Installing options
99
Serial port
Your computer has one standard serial port. Some application programs require
specific ports, and some modems function properly only at certain communication
port addresses. You might need to use the Configuration/Setup Utility program to
change communication port address assignments to prevent or resolve address
conflicts. This serial port is also manually configurable from inside of the computer.
The following table lists the function of each of the connectors that you can use to
manually configure the serial port. You will also need to refer to the figure in “System
board options connectors” on page 40.
Table 15. Serial port connectors on the system board.
Connectors
Port
Description
J52
Serial A/Systems Default connection. Used by OS and Advanced System
Management Port Management Processor. Modem can be connected so that
the system can dial out during problems.
J51
Serial Port B
J53
Management Port Used by Advanced System Management Processor to
utilize modem dial up functions.
Used by OS only.
Viewing or changing the serial-port assignments: To view or change the serial-port
assignments:
1.
Restart the computer and watch the monitor screen.
2.
When the message Press F1 for Configuration/Setup appears, press F1.
3.
From the main menu, select Devices and I/O Ports; then, press Enter.
Note: The Devices and I/O Ports choice appears only on the full configuration
menu. If you set two levels of passwords, you must enter the
administrator password to access the full configuration menu.
100
4.
Select the serial port; then, use the arrow keys to advance through the settings
available.
5.
Select Save Settings; then select Exit Setup to exit from the Configuration/Setup
Utility main menu.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Serial-port connector: The following table shows the pin-number assignments for
the 9-pin, male D-shell serial-port connector on the rear of your computer. These pinnumber assignments conform to the industry standard.
5
1
6
9
Table 16. Serial-port connectors pin-number assignments.
Pin
Signal
Pin
Signal
1
Data carrier detect
6
Data set ready
2
Receive data
7
Request to send
3
Transmit data
8
Clear to send
4
Data terminal ready
9
Ring indicator
5
Signal ground
Universal Serial Bus ports
Your computer has two Universal Serial Bus (USB) ports, which configure
automatically. USB is an emerging serial interface standard for telephony and
multimedia devices. It uses Plug and Play technology to determine the type of device
attached to the connector.
Notes:
1.
If you attach a standard (non-USB) keyboard to the keyboard connector, the USB
ports and devices will be disabled during the power-on self-test (POST).
2.
If you install a USB keyboard that has a mouse port, the USB keyboard emulates a
mouse and you will not be able to disable the mouse settings in the
Configuration/Setup Utility program.
USB cables and hubs: You need a 4-pin cable to connect devices to USB 1 or USB 2. If
you plan to attach more than two USB devices, you must use a hub to connect the
devices. The hub provides multiple connectors for attaching additional external USB
devices.
USB technology provides up to 12 megabits-per-second (Mbps) speed with a
maximum of 127 external devices and a maximum signal distance of five meters (16
ft). per segment.
Chapter 5. Installing options
101
USB-port connectors: Each USB port has an external connector on the rear of the
computer for attaching USB compatible devices.
The following table shows the pin-number assignments for the USB-port connectors
on the rear of your computer.
Table 17. USB-port connector pin-number assignments.
Pin
Signal
1
VCC
2
-Data
3
+Data
4
Ground
Ethernet ports
Your computer comes with two integrated Ethernet controllers. These controllers
provide an interface for connecting to 10-Mbps or 100-Mbps networks and provide
full-duplex (FDX) capability, which enables simultaneous transmission and reception
of data on the Ethernet local area network (LAN).
To access the Ethernet ports, connect a Category 3, 4 or 5 unshielded twisted-pair
(UTP) cable to the RJ-45 connector on the rear of your computer.
Note: The 100BASE-TX Fast Ethernet standard requires that the cabling in the
network be Category 5 or higher.
Configuring the Ethernet controllers: When you connect your computer to the
network, the Ethernet controllers automatically detect the data-transfer rate (10Mbps
or 100Mbps) on the network and then set the controllers to operate at the appropriate
rate. In addition, if the Ethernet ports that your computer is connected to support
auto-negotiation, the Ethernet controllers set the appropriate duplex state. That is, the
Ethernet controllers adjust to the network data rate, whether the data rate is standard
Ethernet (10BASE-T), Fast Ethernet (100BASE-TX), half duplex (HDX), or full duplex
(FDX). The controllers support half-duplex (HDX) and full-duplex (FDX) modes at
both speeds.
The Ethernet controllers are PCI Plug and Play devices. You do not need to set any
jumpers or configure the controllers for your operating system before you use the
Ethernet controllers. However, you must install a device driver to enable the
operating system to address the Ethernet controllers.
Failover for redundant Ethernet: There are two Ethernet ports on your computer.
You can configure your computer to failover from one port to another port or to an
optional NIC adapter. The IBM 10/100 Ethernet Adapter or the IBM 10/100 Etherjet
PCI family of adapters are optional redundant network interface cards (NIC adapter)
that you can install in your computer. If you install this NIC adapter and connect it to
the same logical segment as the primary Ethernet controller, you can configure the
computer to support a failover function. You can configure either one of the integrated
Ethernet controllers or the NIC adapter as the primary Ethernet controller. In failover
mode, if the primary Ethernet controller detects a link failure, all Ethernet traffic
associated with it is switched to the redundant (secondary) controller. This switching
occurs without any user intervention. When the primary link is restored to an
operational state, the Ethernet traffic switches back to the primary Ethernet controller.
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High Performance Ethernet Modes: Your Ethernet controllers support optional
modes, such as teaming, priority packets, and virtual LANs, which provide higher
performance and throughput for your computer.
Teaming Mode: Your Ethernet controllers provide options, called teaming options.
These options increase throughput and fault tolerance when running with Windows
NT 4.0 and Windows 2000.
•
Adapter fault tolerance (AFT) provides automatic redundancy for your adapter.
If the primary adapter fails, the secondary adapter takes over. Adapter fault
tolerance supports from 2 to 4 adapters per team.
•
Adaptive load balancing (ALB) enables you to balance the transmission data
flow among 2 to 4 adapters. ALB also includes the AFT option. You can use ALB
with any 100BASE-TX switch.
•
Cisco Fast EtherChannel (FEC) creates a team of 2 to 4 adapters to increase
transmission and reception throughput. FEC also includes the AFT option. You
can only use FEC with a switch that has FEC capability.
Teaming requires you to install both integrated Ethernet controllers. For additional
information about the teaming modes, refer to the documentation that comes with
these additional adapters.
Priority Packet Mode: Priority Packet is a traffic-prioritization utility that enables you
to set up filters to process high-priority traffic before normal traffic. You can send
information from critical nodes or applications with an indicated priority. Because
you set this priority at the host or entry point of the network, the network devices can
base forwarding decisions on priority information defined in the packet.
Priority Packet information is available on the IBM Networking Web site at:
http://www.ibm.com/networking/support
Priority Packet prioritizes traffic based on priority filters. These are parameters you
assign to outgoing (transmit) packets. Using the Priority Filter Wizard, you can set up
predefined or custom priority filters based on a node (MAC) address, Ethernet type,
or by various properties of the protocol and port. Priority Packet provides two
different methods for prioritizing traffic: IEEE 802.1p tagging and High Priority
Queue.
IEEE 802.1p is a new IEEE standard for tagging, or adding additional bytes of
information to packets with different priority levels. Packets are tagged with 4
additional bytes, which increase the packet size and indicate a priority level. When
you send these packets out on the network, the higher priority packets are transferred
first. Priority packet tagging (also known as Traffic Class Expediting) allows the
adapter to work with other elements of the network (such as switches and routers) to
deliver priority packets first. You can assign specific priority levels from 0 (low) to 7
(high).
You can assign values to packets based on their priority when you use the IEEE 802.1p
standard for packet tagging. This method requires a network infrastructure that
supports packet tagging. The routing devices receiving and transferring these packets
on your network must support 802.1p for tagging to be effective.
After you set up the priority filter in Priority Packet, you must launch PROSet and
select 802.1p/802.1Q Tagging on the Advanced tab.
Note: IEEE 802.1p tagging increases the size of the packets it tags. Some hubs and
switches will not recognize the larger packets and will drop them. Check your
hub or switch documentation to see if they support 802.1p. (You can configure
the switch to strip the tags from the packets and send it on to the next
destination as normal traffic). If these devices do not support 802.1p or if you
are not sure, use High Priority Queue (HPQ) to prioritize network traffic.
Chapter 5. Installing options
103
The requirements for effectively using IEEE 802.1p tagging are:
•
The other devices receiving and routing 802.1p tagged packets must support
802.1p.
•
The adapters on these devices must support 802.1p. The Ethernet controller in
your computer, all IBM Netfinity 10/100 Ethernet Security Adapters, and IBM
10/100 Ethernet Server Adapters support 802.1p.
•
The adapter cannot be assigned to an adapter team.
•
If you are setting up VLANs and packet tagging on the same adapter,
802.1p/802.1Q Tagging must be enabled on the PROSet Advanced tab.
If your network infrastructure devices do not support IEEE 802.1p or you are not sure,
you can still define filters and send packets as high priority. While High Priority
Queue (HPQ) does not provide the precise priority levels of 802.1p tagging, it does
assign traffic as either high or low priority and sends high priority packets first.
Therefore, if there are multiple applications on a system sending packets, the packets
from the application with a filter are sent out first. HPQ does not change network
routing, nor does it add any information to the packets.
To assign HPQ, you can specify it using Priority Packet when you create or assign a
filter.
To effectively use HPQ, the adapter cannot be assigned to an adapter team.
Virtual LAN Mode: A virtual LAN (VLAN) is a logical grouping of network devices
put together as a LAN, regardless of their physical grouping or collision domains.
Using VLANs increases network performance and improves network security.
VLANs offer you the ability to group users and devices together into logical
workgroups. This can simplify network administration when connecting clients to
computers that are geographically dispersed across the building, campus, or
enterprise network.
Normally, VLANs are configured at the switch and any computer can be a member of
one VLAN per installed network adapter. Your Ethernet controller supersedes this by
communicating directly with the switch, allowing multiple VLANs on a single
network adapter (up to 64 VLANs).
To set up VLAN membership, your Ethernet controller must be attached to a switch
that has VLAN capability. You also need to use Windows 2000 or Windows NT 4.0
with Service Pack 5.0 or later.
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Notes:
1.
Windows NT versions prior to 4.0 do not support VLANs.
2.
VLANs require NT 4.0 with Service Pack 5.0 and the NDIS driver hotfix from
Microsoft.
To join a VLAN from Windows NT 4.0 and Windows 2000:
Note: To add or remove a VLAN in Windows 2000, you must use PROSet. Do not use
Network and Dial-up Connections dialog boxes to enable and disable VLANs
because the VLAN driver might not be enabled or disabled correctly. Once a
VLAN has been disabled in Windows 2000, you cannot re-enable the VLAN.
Instead, you must restart the computer to re-enable the connection.
1.
Create a VLAN on the switch. Use the parameters you assign there to join the
VLAN from the computer. Refer to your switch documentation for more
information.
2.
Double-click the Network icon in the Control Panel window.
3.
On the Adapters tab, select the adapter you want to be on the VLAN and select
Properties.
4.
In the PROSet window, select the adapter that you want to be on a VLAN and
right-click on it.
5.
Select Add VLAN.
6.
Enter the VLAN ID and VLAN name. The VLAN ID must match the VLAN ID of
the switch. The ID range is from 1 to 4094. The VLAN name is for information
only and does not need to match the name on the switch.
7.
Repeat steps 3 through 5 for each VLAN you want the computer to join. Click on
the plus sign (+) next to the selected adapter to view the VLANs you added.
8.
Click OK.
Ethernet port connector: The following table shows the pin-number assignments for
the RJ-45 connector. These assignments apply to both 10BASE-T and 100BASE-TX
devices.
Table 18. Ethernet RJ-45 connector pin-number assignments..
Pin
Signal
Pin
Signal
1
Transmit data+
5
Not connected
2
Transmit data-
6
Receive data -
3
Receive data+
7
Not connected
4
Not connected
8
Not connected
Chapter 5. Installing options
105
Advanced System Management ports
There are two kinds of Advanced System Management ports: Management port
(Serial port A) and RS-485 ports.
Management Port (Serial port A)
This port uses a standard D-shell serial-port connector, labeled A on the rear of the
computer. You can attach a dedicated modem to the D-shell connector on the rear of
your computer to communicate with the integrated Advanced System Management
Processor. For more information about the serial port, see “Serial port” on page 100.
RS-485 ports
The RS-485 ports on the rear of your computer enables you to connect the Advanced
System Management Processors of several rack-mounted computers so that they can
communicate with each other in half-duplex mode.
Audio ports
The audio adapter ports are standard ports. Your computer has an integrated audio
controller. Using the audio controller, you can record sound and music. You can also
play sound with multimedia applications. The following illustration shows the
location of the audio adapter connectors and ports.
Video ports
Refer to the video adapter documentation that shipped with your computer for
information on the input/output connector locations and ports.
I/O connector locations and ports on the xSeries 330
The following illustration shows the input/output connectors (ports) and the
expansion slots on the rear of the server. For pin assignments and other details about
these connectors, see “Input/Output ports” on page 107.
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Ethernet 1
RS-485 (Advanced
System Management
Interconnect) A
PCI slot 1
PCI slot 2
USB 2
Ethernet 2
C2T out
USB 1
RS-485 (Advanced
System Management
Interconnect) B
C2T in
Serial port
Input/Output ports
This section provides information about the input/output (I/O) ports on the server.
These ports include the following:
•
Cable Chaining Technology (C2T) ports
•
Serial port
•
Universal Serial Bus (USB) ports
•
Ethernet ports
•
Advanced System Management (ASM) ports
Serial port
Your server has one standard serial port. Some application programs require specific
ports, and some modems function properly only at certain communication port
addresses. You might need to use the Configuration/Setup Utility program to change
communication port address assignments to prevent or resolve address conflicts. This
serial port is also manually configurable from inside of the server. The following table
lists the function of each of the connectors which can be used to manually configure
the serial port. You will also need to refer to the figure in “System board options
connectors” on page 40.
Connectors
Port
Description
J52
Serial A / Systems
Management Port
Default connection. Used by OS and Advanced System
Management Processor. Modem can be connected so
that the system can dial out during problems.
J51
Serial Port B
Used by OS only.
J53
Management Port
Used by Advanced System Management Processor to
utilize modem dial up functions.
Viewing or changing the serial-port assignments: To view or change the serial-port
assignments:
Chapter 5. Installing options
107
1.
Restart the server and watch the monitor screen.
2.
When the message Press F1 for Configuration/Setup appears, press F1.
3.
From the main menu, select Devices and I/O Ports; then, press Enter.
Note: The Devices and I/O Ports choice appears only on the full configuration
menu. If you set two levels of passwords, you must enter the
administrator password to access the full configuration menu.
4.
Select the serial port; then, use the arrow keys to advance through the settings
available.
5.
Select Save Settings; then, select Exit Setup to exit from the Configuration/Setup
Utility main menu.
Serial-port connector: The following table shows the pin-number assignments for
the 9-pin, male D-shell serial-port connector on the rear of the server. These pinnumber assignments conform to the industry standard.
5
1
6
9
Table 19. Serial-port connectors pin-number assignments.
Pin
Signal
Pin
Signal
1
Data carrier detect
6
Data set ready
2
Receive data
7
Request to send
3
Transmit data
8
Clear to send
4
Data terminal ready
9
Ring indicator
5
Signal ground
Universal Serial Bus ports
Your server has two Universal Serial Bus (USB) ports, which configure automatically.
USB is an emerging serial interface standard for telephony and multimedia devices. It
uses Plug and Play technology to determine the type of device attached to the
connector.
Notes:
1.
If you attach a standard (non-USB) keyboard to the keyboard connector, the USB
ports and devices will be disabled during the power-on self-test (POST).
2.
If you install a USB keyboard that has a mouse port, the USB keyboard emulates a
mouse and you will not be able to disable the mouse settings in the
Configuration/Setup Utility program.
USB cables and hubs: You need a 4-pin cable to connect devices to USB 1 or USB 2. If
you plan to attach more than two USB devices, you must use a hub to connect the
devices. The hub provides multiple connectors for attaching additional external USB
devices.
USB technology provides up to 12 megabits-per-second (Mbps) speed with a
maximum of 127 external devices and a maximum signal distance of five meters (16
ft.) per segment.
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USB-port connectors: Each USB port has an external connector on the rear of the
server for attaching USB compatible devices.
The following table shows the pin-number assignments for the USB-port connectors
on the rear of the server.
Table 20. USB-port connector pin-number assignments.
Pin
Signal
1
VCC
2
-Data
3
+Data
4
Ground
Cable Chaining Technology (C2T) ports
There are two C2T ports on the rear of the server. (They are labeled IN and OUT.)
These ports, in conjunction with the C2T Chaining and the C2T breakout cables, are
used to connect in a chain a maximum of 42 servers, allowing them to share a single
video monitor, mouse, and keyboard.
Note: For best results, the highest video resolution that should be used with the C2T
chain is 1024 x 768.
Connect the C2T breakout cable to the C2T OUT port of server 1. Server 1 is usually
the server at the bottom of the rack. Connect the white connector of a C2T chaining
cable to the C2T IN port of server 1. Connect the black connector of the C2T chaining
cable to the C2T OUT port of the server above it. Refer to the following illustration
for additional information. Repeat steps B and C for the other servers until all are
connected together.
Note: The C2T breakout cables are available in the C2T cable option kit.
4
In
Out
3
In
Out
2
In
Out
1
In
Out
Video
Mouse
Keyboard
Chapter 5. Installing options
109
C2T chaining cable
The C2T Chaining cable is designed to prevent the accidental connection of two OUT
connectors with physically different connector shells and different color connector
covers (Black = OUT, White = IN).
C2T breakout cable
A keyboard, monitor, and mouse or pointing device are connected to the server
through the device breakout cable. The keyboard and mouse cables have icons of a
keyboard and a mouse on their respective cable connectors for easy identification.
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Keyboard connector: There is one keyboard connector on the end of the device
breakout cable. This connector is identified by the keyboard icon.
Note: If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB ports and devices will be disabled during the power-on self-test (POST).
The following table shows the pin-number assignments for the keyboard connector
on the end of the cable.
6
5
4
3
2
1
Table 21. Keyboard-connector (6-pin female) number assignments .
Pin
I/O
Signal
1
I/O
Data
2
N/A
Reserved
3
N/A
Ground
4
N/A
+5 V dc
5
I/O
Keyboard clock
6
N/A
Reserved
Video connector: The following table shows the pin-number assignments for the 15pin analog video connector on the end of the C2T device breakout cable. This cable is
not labeled but is easily identified by the dark blue 15-pin connector.
5
1
15
11
Table 22. Video-connector (15-pin female) number assignments.
Pin
Signal
Pin
Signal
Pin
Signal
1
Red
6
Ground
11
Not connected
2
Green or monochrome
7
Ground
12
DDC SDA
3
Blue
8
Ground
13
Horizontal synchronization
(Hsync)
4
Not connected
9
+5 V dc
DDC
14
Vertical synchronization (Vsync)
5
Ground
10
Ground
15
DDC SCL
Chapter 5. Installing options
111
Auxiliary-device (pointing device) connector: On the end of the C2T device
breakout cable, there is one auxiliary-device connector that supports a mouse or other
pointing device. This connector is identified by the mouse icon.
The following table shows the pin-number assignments for the auxiliary-device
connector on the end of the cable.
6
5
4
3
2
1
Table 23. Auxiliary or pointing-device-connector (6 pin female) number assignments .
Pin
Signal
1
Data
2
Not connected
3
Ground
4
+5 V dc
5
Clock
6
Not connected
Ethernet ports
The server comes with two integrated Ethernet controllers. This controller provides
an interface for connecting to 10-Mbps or 100-Mbps networks and provides fullduplex (FDX) capability, which enables simultaneous transmission and reception of
data on the Ethernet local area network (LAN).
To access the Ethernet port, connect a Category 3, 4 or 5 unshielded twisted-pair
(UTP) cable to the RJ-45 connector on the rear of the server.
Note: The 100BASE-TX Fast Ethernet standard requires that the cabling in the
network be Category 5 or higher.
Configuring the Ethernet controller: When you connect the server to the network,
the Ethernet controller for that Ethernet port automatically detects the data-transfer
rate (10 Mbps or 100 Mbps) on the network and then sets the controller to operate at
the appropriate rate. In addition, if the Ethernet port that the server is connected to
supports auto-negotiation, the Ethernet controller will set the appropriate duplex
state. That is, the Ethernet controller will adjust to the network data rate, whether the
data rate is standard Ethernet (10BASE-T), Fast Ethernet (100BASE-TX), half duplex
(HDX), or full duplex (FDX). The controller supports half-duplex (HDX) and fullduplex (FDX) modes at both speeds.
The Ethernet controller is a PCI Plug and Play device. You do not need to set any
jumpers or configure the controller for your operating system before you use the
Ethernet controller. However, you must install a device driver to enable your
operating system to address the Ethernet controllers. The device drivers are provided
on the ServerGuide CDs.
Failover for redundant Ethernet: The IBM Netfinity 10/100 Ethernet Adapter or the
IBM 10/100 Etherjet PCI family of adapters are optional redundant network interface
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Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
cards (NIC adapter) that you can install in your server. If you install this NIC adapter
and connect it to the same logical segment as the primary Ethernet controller, you can
configure the server to support a failover function. You can configure either the
integrated Ethernet controller or the NIC adapter as the primary Ethernet controller.
In failover mode, if the primary Ethernet controller detects a link failure, all Ethernet
traffic associated with it is switched to the redundant (secondary) controller. This
switching occurs without any user intervention. When the primary link is restored to
an operational state, the Ethernet traffic switches back to the primary Ethernet
controller.
High Performance Ethernet Modes: Your Ethernet controller supports optional
modes, such as teaming, priority packets, and virtual LANs, which provide higher
performance and throughput for your server.
Teaming Mode: Your Ethernet controller provides options, called teaming options.
These options increase throughput and fault tolerance when running with Windows
NT 4.0 or NetWare 4.1x or later.
•
Adapter fault tolerance (AFT) provides automatic redundancy for your adapter.
If the primary adapter fails, the secondary adapter takes over. Adapter fault
tolerance supports from 2 to 4 adapters per team.
•
Adaptive load balancing (ALB) allows you to balance the transmission data flow
among 2 to 4 adapters. ALB also includes the AFT option. You can use ALB with
any 100BASE-TX switch.
•
Cisco Fast EtherChannel (FEC) creates a team of 2 to 4 adapters to increase
transmission and reception thoughput. FEC also includes the AFT option. You
can only use FEC with a switch that has FEC capability.
Teaming requires you to use both of the integrated Ethernet controllers. For
additional information about the teaming modes, refer to the documentation that
comes with these additional adapters.
Priority Packet Mode: Priority Packet is a traffic-prioritization utility that enables you
to set up filters to process high-priority traffic before normal traffic. You can send
information from critical nodes or applications with an indicated priority. Because
you set this priority at the host or entry point of the network, the network devices can
base forwarding decisions on priority information defined in the packet.
Priority Packet information is available on the IBM Networking Web site at:
http://www.ibm.com/networking/support
Priority Packet prioritizes traffic based on priority filters. These are parameters you
assign to outgoing (transmit) packets. Using the Priority Filter Wizard, you can set up
predefined or custom priority filters based on a node (MAC) address, Ethernet type,
or by various properties of the protocol and port. Priority Packet provides two
different methods for prioritizing traffic: IEEE 802.1p tagging and High Priority
Queue.
IEEE 802.1p is a new IEEE standard for tagging, or adding additional bytes of
information to packets with different priority levels. Packets are tagged with 4
additional bytes, which increase the packet size and indicate a priority level. When
you send these packets out on the network, the higher priority packets are transferred
first. Priority packet tagging (also known as Traffic Class Expediting) allows the
adapter to work with other elements of the network (such as switches and routers) to
deliver priority packets first. You can assign specific priority levels from 0 (low) to 7
(high).
You can assign values to packets based on their priority when you use the IEEE 802.1p
standard for packet tagging. This method requires a network infrastructure that
Chapter 5. Installing options
113
supports packet tagging. The routing devices receiving and transferring these packets
on your network must support 802.1p for tagging to be effective.
After you set up the priority filter in Priority Packet, you must launch IBMSet and
select 802.1p/802.1Q Tagging on the Advanced tab.
Note: IEEE 802.1p tagging increases the size of the packets it tags. Some hubs and
switches will not recognize the larger packets and will drop them. Check your
hub or switch documentation to see if they support 802.1p. (You can configure
the switch to strip the tags from the packets and send it on to the next
destination as normal traffic.) If these devices do not support 802.1p or if you
are not sure, use High Priority Queue (HPQ) to prioritize network traffic.
The requirements for effectively using IEEE 802.1p tagging are:
•
The other devices receiving and routing 802.1p tagged packets must support
802.1p.
•
The adapters on these devices must support 802.1p. The Ethernet controller in all
IBM 10/100 Ethernet Security Adapters and IBM 10/100 Ethernet Server
Adapters support 802.1p.
•
The adapter cannot be assigned to an adapter team.
•
If you are setting up VLANs and packet tagging on the same adapter,
802.1p/802.1Q Tagging must be enabled on the IBMSet Advanced tab.
If your network infrastructure devices do not support IEEE 802.1p or you are not sure,
you can still define filters and send packets as high priority. While High Priority
Queue (HPQ) does not provide the precise priority levels of 802.1p tagging, it does
assign traffic as either high or low priority and sends high priority packets first.
Therefore, if there are multiple applications on a system sending packets, the packets
from the application with a filter are sent out first. HPQ does not change network
routing, nor does it add any information to the packets.
To assign HPQ, you can specify it using Priority Packet when you create or assign a
filter.
To effectively use HPQ tagging, the adapter cannot be assigned to an adapter team.
Virtual LAN Mode: A virtual LAN (VLAN) is a logical grouping of network devices
put together as a LAN, regardless of their physical grouping or collision domains.
Using VLANs increases network performance and improves network security.
VLANs offer you the ability to group users and devices together into logical
workgroups. This can simplify network administration when connecting clients to
servers that are geographically dispersed across the building, campus, or enterprise
network.
Normally, VLANs are configured at the switch and any computer can be a member of
one VLAN per installed network adapter. Your Ethernet controller supersedes this by
communicating directly with the switch, allowing multiple VLANs on a single
network adapter (up to 64 VLANs).
To set up VLAN membership, your Ethernet controller must be attached to a switch
that has VLAN capability. You also need to use Windows NT 4.0 or later, or Novell
NetWare 4.1x or later.
Notes:
114
1.
Windows NT versions prior to 4.0 do not support VLANs.
2.
VLANs require NT 4.0 with Service Pack 3.0 and the NDIS driver hotfix from
Microsoft.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
3.
In Windows NT, VLANs cannot be implemented on controllers that have been
configured for teaming options. NetWare can support teaming options and
VLANs on the same adapters.
To join a VLAN from Windows NT 4.0:
1.
Create a VLAN on the switch. Use the parameters you assign there to join the
VLAN from the server. Refer to your switch documentation for more
information.
2.
Double-click the Network icon in the Control Panel window.
3.
On the Adapters tab, select the adapter you want to be on the VLAN and select
Properties.
4.
In IBMSet, select Join VLAN. Note that VLANs cannot be assigned to adapters
that are already defined to have an adapter teaming option.
5.
Enter the VLAN ID and VLAN name. The VLAN ID must match the VLAN ID of
the switch. The ID range is from 1 to 1000. The VLAN name is for information
only and does not need to match the name on the switch.
6.
Select Join VLAN. Repeat steps 3 through 5 for each VLAN you want the server
to join. The VLANs you add are listed on the Adapters tab.
7.
Select Close and restart the computer.
Ethernet port connector: The following table shows the pin-number assignments for
the RJ-45 connector. These assignments apply to both 10BASE-T and 100BASE-TX
devices.
Table 24. Ethernet RJ-45 connector pin-number assignments..
Pin
Signal
Pin
Signal
1
Transmit data+
5
Not connected
2
Transmit data-
6
Receive data -
3
Receive data+
7
Not connected
4
Not connected
8
Not connected
Advanced System Management ports
There are two kinds of Advanced System Management ports: a Management port
(Serial port A), and RS-485 ports.
Management Port (Serial port A)
This port uses a standard D-shell serial-port connector, labeled A on the rear of the
server. You can attach a dedicated modem to the D-shell connector on the rear of the
server to communicate with the integrated Advanced System Management Processor.
For more information see “Serial port” on page 107.
RS-485 ports
Chapter 5. Installing options
115
The RS-485 ports on the rear of the server enable you to connect the Advanced System
Management Processors of several rack-mounted servers so that they can
communicate with each other in half-duplex mode.
Working with cables
The server has two different cabling schemes, the Advanced System Management bus
(ASM) and the Cable Chaining Technology (C2T). The following sections discuss
each of these options. While reading about these options, keep in mind that they are
independent of each other.
Note: Refer to the following illustration to locate the connectors on the back of your
server.
The ASM connectors on the back of the server are referred to in this book as RS-485
(A) and RS-485 (B).
Note: The illustrations in this document might differ slightly from your hardware.
Ethernet 1
RS-485 (Advanced
System Management
Interconnect) A
PCI slot 1
PCI slot 2
USB 2
Ethernet 2
C2T out
USB 1
RS-485 (Advanced
System Management
Interconnect) B
C2T in
Serial port
Cabling the RS-485 ports
You can use the RS-485 connectors to create an Advanced System Management bus
between several xSeries 330 servers.
Before you begin, review the following:
Important: The Advanced System Management bus is designed to support up to 12
units or servers. However, when using the Advanced System Management PCI
adapter, the bus uses the PCI adapter as another unit. In this case, you can connect a
maximum of 11 units or servers together.
116
•
You can hot-swap the cables in the Advanced System Management bus.
•
You can connect up to 12 units together if you are using serial (management) port
A as your Advanced System Management port.
•
When connecting an xSeries 330 server to another server type you must install an
Advanced System Management adapter into PCI slot 1 or use the serial port as
your Advanced System Management port.
•
When the Advanced System Management PCI adapter is added to the xSeries
330, you can connect up to 11 additional servers together.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
•
Use standard Ethernet cables with RJ-14 connectors.
Note: For more information about the Advanced System Management PCI adapter
refer to the documentation that came with the adapter.
Connecting the ASM bus
The servers in the Advanced System Management bus are referenced by their
assigned addresses and not their position in the rack.
Complete the following steps to connect the ASM bus:
1.
Turn off the servers.
2.
Locate the RS-485 ports on the rear of the server and an Ethernet cable with RJ-14
connectors on both ends.
3.
Connect one end of the cable to the RS-485 (A) port.
4.
Connect the other end of the cable to the RS-485 (B) port on the next server.
Ethernet cable
with RJ-14 connectors
RS-485(B)
RS-485(B)
RS-485(A)
RS-485(A)
RS-485(A)
RS-485(B)
5.
Repeat steps 3 and 4 to connect up to 12 units together.
Connecting the servers with a C2T chain
To share the same monitor, keyboard, and pointing device with several servers you
must connect the servers together with Cable Chaining Technology (C2T) chaining
cables using the C2T IN and C2T OUT ports.
Before you begin review the following:
•
The supported maximum number of servers connected in a single chain with C2T
chaining cables is 42.
•
When connecting servers across a gap that is larger than 3U or located on two
separate racks you must use a C2T chaining cable that is 2 meters (6.5 ft.) long,
which is available in the C2T cable option kit.
Note: Only one 2-m (6.5 ft.) long cable can be used in the C2T chain.
•
The C2T interconnect cables can be hot-swapped.
Attention: For optimum results, do not touch the chassis with the pins of the C2T
cable connector when hot adding or removing systems from the chain.
•
Servers are numbered by their position in the chain (1 through nn). If one server
is removed from the chain, all successive servers are renumbered. For example, if
Chapter 5. Installing options
117
the twelfth server is removed from a chain of 15 servers, then servers 13 through
15 will then be renumbered to 12 through 14.
•
The C2T numbering is independent of any other server reference. Changing the
servers position in the C2T chain will not effect their IP addresses.
Note:
Operational notes:
1.
Server 1 (usually the server at the bottom of the rack) is the server to which you
connect the C2T device break out cable.
2.
Server 1 must not be turned off (powered down) for the chain to work properly.
3.
If server 1 is turned off (powered down) it must be removed from the chain and
replaced by the next server in the chain.
4.
For the chain to operate properly no more than two adjacent servers can be
unplugged from the wall outlet at the same time.
5.
If you are using a flat panel monitor, you might need to adjust the image lock on
your monitor when multiple servers are connected using C2T interconnect cables.
To adjust this image, select one of the middle servers in the chain by pressing the
select button on the front of the server; then, adjust the image lock accordingly.
For more information on how to adjust the image lock, refer to the documentation
that came with your flat panel monitor.
6.
When removing or replacing servers, or changing cables in the chain, it is possible
for more than one select LED to be illuminated on the servers in the chain. To
clear all but the selected server LED, press the select button on any one of the
servers in the chain.
7.
If you turn off a selected server you must select another server that is powered up.
For the location of the select button see “Server controls and indicators” on page
6.
8.
For your C2T chain to work properly with your operating-system, enable or
disable the settings as shown in the following table.
Table 25. C2T Configuration/Setup settings..
OS
USB Legacy
Keyboardless Operation
Win NT 4.0
Disabled
Enabled
Win 2000
Enabled
Enabled
Redhat Linux
Disabled
Enabled
Complete the following steps to connect the servers:
1.
Gather several of the C2T cables.
Note: The server comes with a short C2T chaining cable that can span
approximately 3 Us if needed. A longer C2T cable is available in the C2T
cable option kit.
2.
Connect the servers together:
a.
Connect the C2T breakout cable to the C2T OUT port of server 1.
Note: Server 1 is usually the server at the bottom of the rack.
b.
118
Connect the white connector of a C2T chaining cable to the C2T IN port of
server 1.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
c.
Connect the black connector of the C2T chaining cable to the C2T OUT port of
the server above it. Refer to the following illustration for additional
information.
d. Repeat steps b on page 118 and c. for the other servers until all are connected
together.
3.
Turn the servers on and check the operation of the monitor, pointing device, and
keyboard with each server. (See “Testing the C2T chain” for testing instructions).
4
In
Out
3
In
Out
2
Out
In
1
Out
In
Video
Mouse
Keyboard
Note: Write-on adhesive labels have been provided so that you can label the servers
position in the rack.
Testing the C2T chain
If the monitor, keyboard and mouse are known to be good, the only verification
needed to be performed after connecting the C2T chain is the verification of the
connections of the servers in the chain.
Follow these steps to test the C2T cabling:
1.
Turn on all the servers and the monitor, verify that the light in the select button
on server 1 in the C2T chain is lighted indicating it is selected. If it is not, press the
select button.
2.
Verify that the monitor is working.
3.
Boot an operating system that has a mouse or pointing device driver. Verify the
functionality of the mouse or pointing device.
4.
Test your keyboard by typing a few words within an application.
5.
Use your keyboard to switch to the last server in the chain. For example, if there
are 42 servers in the chain: Press NumLock twice, press 4, press 2, press Enter.
The monitor screen should go blank after the second NumLock, then become
active again after the Enter is pressed showing the screen output of the selected
server. Verify the keyboard and mouse functionality. If successful, the C2T chain
is tested.
Chapter 5. Installing options
119
Note: If you were unable to perform steps 2 through 4, verify that the C2T breakout
cable is properly connected to the C2T OUT port of server 1. Retry the test
steps 2 through 4. If the problem persists, disconnect the C2T chaining cable
from the C2T IN port of server 1. Retry the test. If the problem persists, the
problem is due to either a faulty breakout cable or a faulty server. If the
problem ceased to exist after the chaining cable was disconnected, the problem
is probably caused by an anomaly in the chain. A procedure that could be
used to identify the failing node (cable or system) consists of reconnecting the
chain a node at a time until the failing node is isolated.
Cable management
Use the cable ties and hook-and-loop straps that are supplied with your server to
secure the cables.
Note: Do not secure cables too tightly. Over tightening can cause internal damage to
cables.
120
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Chapter 6. FRU information (service only)
Field Replacement Units (FRUs) should be replaced by qualified service personnel
only.
Note: Read“Safety information” on page 155 and “Before you begin” on page 43.
Diskette/CD-ROM drives
To remove the diskette/CD-ROM drive:
1.
Power off the server.
2.
Remove the cover. See “Removing the cover” on page 45.
3.
Disconnect the cables for the floppy disk drive and the CD-ROM drive from the
system board.
4.
Remove the fans. See “Fan assembly replacement” on page 94.
5.
Remove the screws.
6.
Gently pull the CD-ROM/diskette drive subassembly up and back
simultaneously to remove it from the system.
© Copyright IBM Corp. 2000
121
Diskette/CD-ROM drive bracket
Slim adapter board
Diskette drive
Bracket
Diskette drive
retaining wire
Metal tab
CD-ROM drive
retaining wire
CD-ROM drive
To remove the diskette/CD-ROM drive bracket:
Note: Read“Safety information” on page 155 and “Before you begin” on page 43.
1.
Remove the diskette/CD-ROM drive. See “Diskette/CD-ROM drives” on page
121.
2.
Remove the diskette drive:
a.
Remove the diskette drive retaining wire by releasing it from the metal tab
and removing it from the holes, and put it in a safe place.
b.
Lift the diskette drive up on one side until it will separates from the bracket.
c.
Diskette drive cable:
1) The diskette drive cable is removed by gently pulling the cable up until it
is released from the connector.
2) To replace the diskette drive cable, pull up on the connector latch until it
is unlocked; then, insert the end of the cable into the connector and gently
push down on the connector latch until it clicks into place.
3.
122
Remove the CD-ROM drive:
a.
Remove the CD-ROM drive retaining wire by releasing it from the metal tab
and removing it from the holes, and put it in a safe place.
b.
Gently loosen the connector of the slim adapter board from the CD-ROM
drive connector until it pulls free; slide the slim adapter board down until it
clears the notches on the bracket and remove it.
c.
Slide the bracket toward the rear and remove it.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Hard disk drive backplane
To remove the hard disk drive backplane:
Notes:
1.
The IntelliStation R Pro does not have hard disk backplanes.
2.
Read“Safety information” on page 155 and “Before you begin” on page 43
1.
Power off the server.
2.
Remove the cover. See “Removing the cover” on page 45.
3.
Disconnect the backplane cable from the system board.
4.
Pull out the hard drives in order to disconnect them from the backplane.
5.
Remove the screw from the top of the backplane bracket.
6.
Gently but firmly lift the backplane bracket and board up from the chassis.
Power supply
To remove the power supply:
Note: Read“Safety information” on page 155 and “Before you begin” on page 43.
Chapter 6. FRU information (service only)
123
1.
Power off the server.
2.
Remove the cover. See “Removing the cover” on page 45.
3.
Disconnect the cables that connect the power supply to the system board.
4.
Remove the screws (2) from the side of the chassis.
5.
Remove the screws at the back of the chassis and power supply.
6.
Slide the power supply away from the side of the chassis and lift up to remove.
PCI riser card
To remove the PCI riser card:
Note: Read“Safety information” on page 155 and “Before you begin” on page 43.
1.
Power off the server.
2.
Remove the cover. See “Removing the cover” on page 45.
3.
Remove any adapters and put them in a safe place.
4.
Disconnect cables.
5.
Gently lift up on the card to disconnect it from the system board port.
System board
To remove the system board:
Note: Read“Safety information” on page 155 and “Before you begin” on page 43.
124
1.
Power off the server.
2.
Remove the cover. See “Removing the cover” on page 45.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
3.
Disconnect all cables from the system board.
4.
Remove the adapter retaining latch (see “Removing a microprocessor” on page
92).
5.
Remove the microprocessors. See “Removing a microprocessor” on page 92.
6.
Remove the memory modules. See “Installing memory modules” on page 88.
7.
Remove screws from the system board.
8.
Remove the four screws from the rear of the server.
9.
Pull up on the system board to remove from the chassis.
Important Instructions for the IntelliStation R Pro (Type
8654)
This Field Replacement Unit (FRU) comes with the IBM IntelliStation R Pro (Type
8654) BIOS Update diskette. Use this diskette only with the IntelliStation R Pro (Type
8654) Models 55x, 56x, 57x, and 58x. Do Not use this diskette on any other system.
Standard BIOS code is installed on this replacement system board. You must initialize
this replacement system board for the IntelliStation R Pro (Type 8654) systems.
Failure to initialize the system board can cause the IntelliStation R Pro to malfunction.
Before you service an IntelliStation R Pro (Type 8654) system, obtain the latest level of
the BIOS flash code from the following Web site. At the Web site, perform a search on
the keywords “IntelliStation BIOS".
http://www.pc.ibm.com/us/files.html
If Web access is not available to you, use the IBM IntelliStation R Pro (Type 8654) BIOS
Update diskette provided with this FRU.
Initializing the system board
To initialize he new system board, do the following:
1.
After you replace the system board, insert the IBM IntelliStation R Pro (Type 8654)
BIOS Update diskette and turn on the system.
2.
Resolve any configuration or POST startup error messages by following the onscreen instructions.
3.
Select 1-Update POST/BIOS from the menu that contains various flash update
options.
4.
When prompted as to whether you want to move the current code to a backup
location within the flash ROM, select Y.
5.
When prompted as to whether you want to save the current code to a diskette,
select N.
6.
When prompted to choose a language, select a language (from 1 to 5); then press
Enter to accept your choice.
Note: If you receive the message "The POST/BIOS code in the system is a newer
version than on the diskette", disregard it and press Enter to continue.
7.
After the BIOS flash update is complete, remove the IntelliStation R Pro (Type
8654) BIOS Update diskette from the drive;then, press Enter to restart the system.
8.
When the message "Press F1 for Configuration/Setup" displays on the
IntelliStation logo screen, press F1
9.
From the Configuration/Setup Utility menu, highlight Load Default Settings;
then, press Enter.
Chapter 6. FRU information (service only)
125
10. Press Enter again to continue.
11. Set the correct date and time.
12. Highlight Exit Setup; then, press Enter.
13. Highlight Yes, save and exit the Setup Utility; then, press Enter.
Initialization of the new system board is complete.
126
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Chapter 7. Symptom-to-FRU index
This index supports xSeries 330/IntelliStation R Pro servers. The Symptom-to-FRU
lists symptoms, errors, and the possible causes. The most likely cause is listed first.
Use this Symptom-to-FRU index to help you decide which FRUs to have available
when servicing the computer.
The POST BIOS displays POST error codes and messages on the screen.
Beep symptoms
Beep symptoms are short tones or a series of short tones separated by pauses
(intervals without sound). See the following examples.
Note:
One beep after successfully completing POST indicates the system is
functioning properly.
Beeps
1-2-3
Description
•
One beep
•
A pause (or break)
•
Two beeps
•
A pause (or break)
•
Three Beeps
Four continuous beeps
4
Beep/Symptom
1-1-2 (Processor register test failed)
FRU/Action
1.
Optional Processor (if installed)
2.
Processor
1.
Battery
2.
System Board
1-1-4 (BIOS EEPROM checksum
failed)
1.
DIMM
2.
System Board
1-2-1 (Programmable Interval Timer
failed)
1.
System Board
1-2-2 (DMA initialization failed)
1.
System Board
1-2-3 (DMA page register
write/read failed)
1.
System Board
1-2-4 (RAM refresh verification
failed)
1.
DIMM
2.
System Board
1-3-1 (1st 64K RAM test failed)
1.
DIMM
2.
System Board
1.
DIMM
2.
System Board
1-1-3 (CMOS write/read test failed)
1-3-2 (1st 64K RAM parity test
failed)
© Copyright IBM Corp. 2000
127
Beep/Symptom
FRU/Action
2-1-1 (Secondary DMA register
failed)
1.
System Board
2-1-2 (Primary DMA register failed)
1.
System Board
2-1-3 (Primary interrupt mask
register failed)
1.
System Board
2-1-4 (Secondary interrupt mask
register failed)
1.
System Board
2-2-2 (Keyboard controller failed)
1.
Keyboard
2.
System Board
2-2-3 (CMOS power failure and
checksum checks failed)
1.
Battery
2.
System Board
2-2-4 (CMOS configuration
information validation failed)
1.
Battery
2.
System Board
2-3-1 (Screen initialization failed)
1.
System Board
2-3-2 (Screen memory failed)
1.
System Board
2-3-3 (Screen retrace failed)
1.
System Board
2-3-4 (Search for video ROM failed)
1.
System Board
2-4-1 (Video failed; screen believed
operable)
1.
System Board
3-1-1 (Timer tick interrupt failed)
1.
System Board
3-1-2 (Interval timer channel 2
failed)
1.
System Board
3-1-3 (RAM test failed above address
OFFFFH))
1.
DIMM
2.
System Board
3-1-4 (Time-Of-Day clock failed)
1.
Battery
2.
System Board
3-2-1 (Serial port failed)
1.
System Board
3-2-2 (Parallel port failed)
1.
System Board
3-2-4 (Failure comparing CMOS
memory size against actual)
1.
DIMM
2.
System Board
3.
Battery
1.
DIMM Board
2.
System Board
3.
Battery
1.
Disconnect the server power cord from outlet, wait 30 seconds and retry.
2.
System Board
3.
DIMMs
4.
DASD Backplane
5.
DASD Power Cable
3-3-1 (Memory size mismatch
occurred; see "Memory Settings" on
page 33)
3-3-2 (Critical SMBUS error
occurred)
128
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Beep/Symptom
FRU/Action
3-3-3 (No operational memory in
system)
1.
Install or reseat the memory modules, then do a 3 boot reset. (See “Using
the Configuration/Setup Utility program” on page 29)
2.
DIMMs
3.
System Board
Two Short Beeps (Information only,
the configuration has changed)
1.
Run Diagnostics
2.
Run Configuration/Setup
Three Short Beeps
1.
DIMM
2.
System Board
1.
Processor
2.
Optional Processor (if installed)
3.
System Board
1.
Keyboard
2.
System Board
1.
Video adapter (if present)
2.
System Board
1.
Video adapter (if present)
2.
System Board
1.
Video adapter
One Continuous Beep
Repeating Short Beeps
One Long and One Short Beep
One Long and Two Short Beeps
Two Long and Two Short Beeps
No Beep symptoms
No Beep Symptom
FRU/Action
No beep after completing POST
and the system operates
correctly.
1.
System Board
No beep and no video (System
Attention LED is OFF)
1.
See “Undetermined problems” on page 143
No beep and no video (System
Attention LED is ON)
1.
See “Information panel system error LED”
Information panel system error LED
The system error LED is turned on when an error is detected. Push the button beside
the LED display on the system board to illuminate the LEDs. If the system error LED
is on, remove the cover and check the diagnostic panel LEDs. The following is a
complete list of diagnostic panel LEDs followed by the FRU/Action for correcting the
problem. The following chart is valid only when the system error LED is on.
Note: If a diagnostic panel LED is on and the information LED panel system error
LED is off, there is probably an LED problem. Run LED diagnostics.
Notes:
1.
To locate the LEDs on the system board see “System board LEDs” on page 42.
Chapter 7. Symptom-to-FRU index
129
2.
3.
Check the System Error Log for additional information before replacing a FRU.
The DIMM error LEDs, processor error LEDs, and VRM error LEDs turn off when
the system is powered down.
Diagnostic Panel LED
All LEDs off (Check System Error
Log for error condition, then clear
System Error Log when the
problem is found.)
FRU/Action
1.
System Error Log is 75% full; clear the log.
2.
PFA alert; check error log for failure; clear PFA alert; remove AC power for at
least 20 seconds, reconnect, then power up system.
3.
Run Information Panel diagnostics.
CPU LED on (The LED next to the
failing CPU should be on.)
1.
Processor 1 or 2.
2.
System Board.
VRM LED on
1.
System Board
DASD LED on (The LED located
next to the drive bay that the failing
drive is installed in will be turned
on.)
1.
Failing drive.
2.
Be sure the fans are operating correctly and the air flow is good.
3.
SCSI Backplane.
FAN LED on
1.
Check individual fan LEDs.
2.
Replace respective fan.
3.
System Board.
1.
DIMM.
2.
Failing DIMM in slot J1-J4.
3.
System Board
1.
Remove PCI adapters from slots 1-2.
2.
System Board.
1.
Power Supply
2.
System Board
1.
Ambient temperature must be within normal operating specifications. See
“Features and specifications” on page 4.
2.
Ensure fans are operating correctly.
3.
Examine System Error Log.
MEM LED on (The LED next to the
failing DIMM is on.)
PCI LED on
PS LED on
TEMP LED on (look at test cases)
a.
System over recommended temperature
b.
Power switch assembly
c.
DASD over recommended temperature
d.
e.
1)
Overheating hard drive
2)
DASD Backplane
3)
System Board
System over recommended temperature for CPU X (where X is CPU
number,) (CPU LED also on)
1)
CPU X
2)
System Board
System Board over recommended temperature
1)
130
System Board.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Diagnostic error codes
Note: In the following error codes, if XXX is 000, 195, or 197 do not replace a FRU.
The description for these error codes are:
000
The test passed.
195
The Esc key was pressed to abort the test.
197
This is a warning error and may not indicate a hardware failure.
For all error codes, replace/follow the FRU/Action indicated.
Error Code/Symptom
FRU/Action
001-XXX-000 (Failed core tests)
1.
System Board
001-XXX-001 (Failed core tests)
1.
System Board
001-250-000 (Failed System Board ECC)
1.
System Board
001-250-001 (Failed Processor Board ECC)
1.
System Board
005-XXX-000 (Failed Video test)
1.
Video adapter (if installed)
2.
System Board
1.
Check loopback plug connected to externalized serial port
2.
Check cable from externalized port to system board. Should connect
to Serial Port A on the system board (J52).
3.
System Board
1.
Check loopback plug connected to externalized serial port
2.
Check cable from externalized port to system board. Should connect
to Serial Port B on the system board (J51).
3.
System Board
014-XXX-000 (Failed Parallel Port test)
1.
System Board
015-XXX-001 (USB interface not found,
board damaged)
1.
System Board
015-XXX-198 (USB device connected during
USB test)
1.
Remove USB devices from USB1 and USB2.
2.
System Board
020-XXX-000 (Failed PCI Interface test)
1.
System Board
030-XXX-000 (Failed Internal SCSI interface
test)
1.
System Board
035-XXX-099
1.
No RAID adapters were found.
2.
If adapter is installed re-check connection.
1.
RAID Adapter
2.
SCSI Backplane
3.
Cable
1.
Fixed Disk with SCSI ID NN on RAID adapter in PCI slot S.
011-XXX-000 (Failed COM1 Serial Port test)
011-XXX-001 (Failed COM2 Serial Port test)
035-XXX-S99 (Failed RAID test on PCI slot
S, check System Error Log before replacing
a FRU)
035-XXX-SNN (Check System Error Log
before replacing a FRU, NN = SCSI ID of
failing fixed disk)
Chapter 7. Symptom-to-FRU index
131
Error Code/Symptom
035-253-S99 (RAID adapter initialization
failure)
FRU/Action
1.
ServeRAID Adapter in slot S is not configured properly. Obtain
the basic and extended configuration status and refer to the
ServeRAID Hardware Maintenance Manual for more information.
2.
Cable
3.
SCSI Backplane
4.
Adapter
1.
Microprocessor 1
2.
System Board
089-XXX-002 (Failed Optional
Microprocessor test)
1.
Microprocessor 2
2.
System Board
165-060-000 ( Service Processor: ASM may
be busy)
1.
Rerun the diagnostic test
2.
Fix other error conditions that may be keeping ASM busy. Refer to
the error log and diagnostic panel.
3.
Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
4.
System Board
1.
Rerun the diagnostic test
2.
Fix other error conditions that may be keeping ASM busy. Refer to
the error log and diagnostic panel.
3.
Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
4.
System Board
1.
Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
2.
System Board. Before replacing the System Board, ensure that
System Board jumper J28 is not installed (the default) when the error
occurs.
165-330-000 (Service Processor: Failed)
1.
Update to the latest ROM diagnostic level, and retry.
165-342-000 (Service Processor: Failed)
1.
Ensure latest firmware levels for ASM and BIOS.
2.
Disconnect all server and option power cords from server, wait 30
seconds, reconnect, and retry.
3.
System Board
180-XXX-000 (Diagnostics LED failure)
1.
Run Diagnostic LED test for the failing LED.
180-XXX-001 (Failed information LED panel
test)
1.
Switch Card / Information LED Panel
180-XXX-003 (Failed System Board LED
test)
1.
System Board
180-XXX-005 (Failed SCSI Backplane LED
test)
1.
SCSI Backplane
2.
SCSI Backplane Cable
3.
System Board
1.
DIMM Location slots 1-4 where NN = DIMM location.
089-XXX-001 (Failed Microprocessor test)
165-198-000 (Service Processor: Aborted)
165-201-000 (Service Processor: Failed)
201-XXX-0NN (Failed Memory test, see
"Memory Settings" on page 33)
Note:
2.
132
NN 1=DIMM 1 NN 2=DIMM 2 NN 3=DIMM 3 NN
4=DIMM 4
System Board
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Error Code/Symptom
FRU/Action
201-XXX-999 (Multiple DIMM failure, see
error text)
1.
See error text for failing DIMMs
2.
System Board
202-XXX-001 (Failed System Cache test)
1.
Microprocessor 1
2.
System Board
1.
Microprocessor 2
2.
System Board
1.
Try test with another diskette
2.
Cable
3.
Diskette Drive
4.
System Board
1.
CD-ROM Drive Cables
2.
CD-ROM Drive
3.
System Board
1.
Fixed Disk 1
2.
System Board
1.
Fixed Disk 2
2.
System Board
1.
Tape Cartridge, if user executed the Read/Write Tape Drive test
(failure code of XXX = 256)
2.
SCSI or Power Cable connected to tape drive with SCSI ID NN.
3.
Tape Drive with SCSI ID NN. (Refer to the Help and Service
Information appendix of the tape drive’s User Guide.)
4.
System Board or SCSI Controller. (Run SCSI Controller Diagnostic to
determine if the SCSI bus is functioning properly.)
264-XXX-999 (Errors on multiple tape
drives, see error text for more info)
1.
See error messages/text in the PC Doctor error log for detailed
information on each individual tape drive error.
301-XXX-000 (Failed Keyboard test)
1.
Keyboard
2.
System Board
405-XXX-000 (Failed Ethernet test on
controller on the System Board)
1.
Verify that Ethernet is not disabled in BIOS.
2.
System Board
405-XXX-A0N (Failed Ethernet test on
adapter in slot A)
1.
For A=0, system board
2.
For A >0, adapter in PCI slot A
415-XXX-000 (Failed Modem test)
1.
Cable
202-XXX-002 (Failed System Cache test)
206-XXX-000 (Failed Diskette Drive test)
215-XXX-000 (Failed IDE CD-ROM test)
217-XXX-000 (Failed Fixed Disk test)
Note:
If RAID is configured, the fixed
disk number refers to the RAID
logical array
217-XXX-001 (Failed BIOS Fixed Disk test)
Note:
If RAID is configured, the fixed
disk number refers to the RAID
logical array
264-XXX-0NN (Failed Tape Drive test)
Note:
Ensure modem is present and attached to server.
2.
Modem
3.
System Board
Chapter 7. Symptom-to-FRU index
133
Error symptoms
Error Symptom
CD is not working properly.
CD-ROM drive tray is not working.
(The server must be powered-on)
CD-ROM drive is not recognized.
Power switch does not work and reset
button does work. (SW 1-5 is force poweron switch.)
Diskette drive in-use light stays on, or the
system bypasses the diskette drive, or the
diskette drive does not work
FRU/Action
1.
Clean the CD.
2.
Run CD-ROM diagnostics
3.
CD-ROM Drive
1.
Insert the end of a paper clip into the manual tray-release opening.
2.
Run CD-ROM diagnostics
3.
CD-ROM Drive
1.
Run Configuration/Setup, enable primary IDE channel.
2.
Check cables and jumpers.
3.
Check for correct device driver.
4.
Run CD-ROM diagnostics
5.
CD-ROM Drive
6.
System Board
1.
Reseat connector
2.
Switch Card
3.
System Board
1.
If there is a diskette in the drive, verify that:
a.
The diskette drive is enabled in the Configuration/Setup utility
program.
b.
The diskette is good and not damaged. (Try another diskette if
you have one.)
c.
The diskette is inserted correctly in the drive.
d.
The diskette contains the necessary files to start the server.
e.
The software program is OK.
f.
Cable is installed correctly (proper orientation)
2.
Run Diskette Drive Diagnostics
3.
Cable
4.
Diskette Drive
5.
System Board
Monitor problems (general). Some IBM
monitors have their own self-tests. If you
suspect a problem with the monitor, refer to
the information that comes with the
monitor for adjusting and testing
instructions.
1.
Monitor
2.
Run Video Diagnostics. If diagnostics pass, the problem may be a
video driver.
3.
Display Adapter / System Board
No video
1.
Make sure correct machine is selected.
2.
Make sure all cables are locked down.
POST error codes
In the following error codes, X can be any number or letter.
134
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Error Code/Symptom
062 (Three consecutive boot failures using
the default configuration.)
FRU/Action
1.
Run Configuration/Setup
2.
Battery
3.
System Board
4.
Processor
101, 102 (System and processor error)
1.
System Board
106 (System and processor error)
1.
System Board
111 (Channel check error)
1.
Failing adapter
2.
Memory DIMM
3.
System Board
1.
Failing Adapter
2.
Run Diagnostics
1.
Processor
2.
Optional Processor (if installed)
3.
System Board.
1.
Run Diagnostics
2.
Battery
3.
System Board
1.
Run Configuration/Setup
2.
Battery
3.
System Board
1.
Run Configuration/Setup
2.
Battery
3.
Failing Device
4.
System Board
1.
Run Configuration/Setup
2.
Battery
3.
System Board
1.
Run Configuration/Setup
2.
DIMM
3.
System Board.
165 (Service Processor failure)
1.
System Board.
175 (Hardware error)
1.
System Board
176 (Computer cover or cable cover was
removed without a key being used)
1.
Run Configuration/Setup
2.
System Board
177, 178 (Security hardware error)
1.
Run Configuration/Setup
2.
System Board
1.
Run Configuration/Setup
2.
System Board
114 (Adapter read-only memory error)
129 (Internal cache error)
151 (Real time clock error)
161 (Real time clock battery error)
162 (Device Configuration Error)
Note:
Be sure to load the default settings
and any additional desired
settings; then, save the
configuration.
163 (Real-Time Clock error)
164 (Memory configuration changed, see
"Memory settings" on page 33.)
184 (Power-on password corrupted)
Chapter 7. Symptom-to-FRU index
135
Error Code/Symptom
FRU/Action
185 (Drive startup sequence information
corrupted)
1.
Run Configuration/Setup
2.
System Board
186 (Security hardware control logic
failed)
1.
Run Configuration/Setup
2.
System Board
187 (VPD serial number not set.)
1.
Set serial number in Setup
2.
System Board
1.
Run Configuration/Setup
2.
System Board
189 (An attempt was made to access the
server with invalid passwords)
1.
Run Configuration/Setup, enter the administrator password
201 (Memory test error, see "Memory
Settings" on page 33.) If the server does
not have the latest level of BIOS installed,
update the BIOS to the latest level and run
the diagnostic program again.
1.
DIMM
2.
System Board
229 (Cache error)
1.
Processor
2.
Optional Processor (if installed)
1.
Run configuration / setup
2.
Battery
3.
System Board
1.
Run Configuration/Setup, if disabled by user
2.
Disabled DIMM, if not disabled by user.
3.
System Board.
301 (Keyboard or keyboard controller
error)
1.
Keyboard
2.
System Board
303 (Keyboard controller error)
1.
System Board
602 (Invalid diskette boot record)
1.
Diskette
2.
Diskette Drive
3.
Cable
4.
System Board
1.
Run Configuration/Setup and Diagnostics
2.
Diskette Drive
3.
Drive Cable
4.
System Board
1.
Diskette Drive
2.
Drive Cable
3.
System Board
1.
Run Configuration/Setup and Diagnostics
2.
Diskette Drive
3.
Drive Cable
4.
System Board
188 (Bad EEPROM CRC #2)
262 (DRAM parity configuration error)
289 (DIMM has been disabled by the user
or system, see "Memory Settings" on page
33.)
604 (Diskette drive error)
605 (Unlock failure)
662 (Diskette drive configuration error)
136
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Error Code/Symptom
762 (Coprocessor configuration error)
962 (Parallel port error)
11XX (System board serial port 1 or 2
error)
FRU/Action
1.
Run configuration setup
2.
Battery
3.
Processor
1.
Disconnect external cable on parallel port.
2.
Run Configuration/Setup
3.
System Board
1.
Disconnect external cable on serial port.
2.
Run Configuration/Setup
3.
System Board
0001200 (Machine check architecture error) 1.
1600 (The Service Processor is not
functioning) Do the following before
replacing a FRU:
1601 (The system is able to communicate
to the Service Processor, but the Service
Processor failed to respond at the start of
POST.)
Processor 1
2.
Optional Processor 2
3.
System Board.
1.
Do the following before replacing a FRU:
a.
Ensure that a jumper is not installed on J28.
b.
Remove the ac power to the system, wait 20 seconds; then, reconnect the ac power. Wait 30 seconds; then, power-on the
system.
2.
System Board
1.
Do the following before replacing a FRU:
a.
Remove the ac power to the system, wait 20 seconds; then, reconnect the ac power. Wait 30 seconds; then, power-on the
system.
b.
Flash update the Service Processor.
2.
System Board
1.
Fixed Disk Drive
2.
Fixed Disk Cables
3.
Run Configuration/Setup
4.
System Board
1.
Fixed Disk Cables
2.
Run Diagnostics
3.
Fixed Disk Drive
4.
System Board
1800 (No more hardware interrupt
available for PCI adapter)
1.
Run Configuration/Setup
2.
Remove Adapter
1801 (no more ROM space available for
PCI adapter)
1.
Run Configuration/Setup
2.
Remove adapter
3.
Disable adapter BIOS on adapter and run Configuration/Setup
1762 (Fixed Disk Configuration error)
(IDE drive only)
178X (Fixed Disk error) (IDE drive only)
Chapter 7. Symptom-to-FRU index
137
Error Code/Symptom
1962 (Drive does not contain a valid boot
sector)
FRU/Action
1.
Verify a bootable operating system is installed.
2.
Run Diagnostics
3.
Hard Disk Drive
4.
SCSI Backplane
5.
Cable
6.
System Board
1.
Video Adapter (if installed)
2.
System Board
1.
Video Adapter (if installed)
2.
System Board
1.
Run Configuration/Setup
2.
CD-ROM Drive
3.
CD-ROM Power Cable
4.
IDE Cable
5.
System Board
6.
Battery
1.
Pointing Device
2.
System Board
00019501 (Processor 1 is not functioning check VRM and processor LEDs)
1.
Processor 1
2.
System Board
00019502 (Processor 2 is not functioning check VRM and processor LEDs)
1.
Processor 2
2.
System Board
00019701 (Processor 1 failed)
1.
Processor 1
2.
System Board
1.
Processor 2
2.
System Board
1.
Run Configuration/Setup
2.
Failing Adapter
3.
System Board
1.
Run Configuration/Setup
2.
Failing Adapter
3.
System Board
1.
Run Configuration/Setup
2.
Move the failing adapter to slot 1 or 2
3.
Failing Adapter
4.
System Board
1.
Remove Failing PCI Card
2.
System Board
2400 (Video controller test failure)
2462 (Video memory configuration error)
5962 (IDE CD-ROM configuration error)
8603 (Pointing Device Error)
00019702 (Processor 2 failed)
00180200 (No more I/O space available for
PCI adapter)
00180300 (No more memory above 1MB
for PCI adapter)
00180400 (No more memory below 1MB
for PCI adapter)
00180500 (PCI option ROM checksum
error)
138
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Error Code/Symptom
00180600 (PCI adapter self test)
FRU/Action
1.
Run Configuration/Setup
2.
Move the failing adapter to slot 1 or 2
3.
Failing Adapter
4.
System Board
1.
System Board
2.
PCI Card
01295085 (ECC checking hardware test
error)
1.
System Board.
2.
Processor
01298001 (No update data for processor 1)
1.
Ensure all processors are the same stepping level and cache size.
2.
Processor 1
1.
Ensure all processors are the same stepping level and cache size.
2.
Processor 2
01298101 (Bad update data for processor
1)
1.
Ensure all processors are the same stepping level and cache size.
2.
Processor 1
01298102 (Bad update data for processor
2)
1.
Ensure all processors are the same stepping level and cache size.
2.
Processor 2
I9990301 (Fixed boot sector error)
1.
Hard Disk Drive
2.
Cable
3.
SCSI Backplane
4.
System Board
I9990305 (Fixed boot sector error, no
operating system installed)
1.
Install operating system to hard disk drive.
I9990650 (AC power has been restored)
1.
Check power cable
2.
Check for interruption of power supply
3.
Power Cable
00180700, 00180800 (General PCI error)
01298002 (No update data for processor 2)
Chapter 7. Symptom-to-FRU index
139
SCSI error codes
Error Code
All SCSI Errors
One or more of the following might be
causing the problem:
FRU/Action
1.
External SCSI devices must be powered-on before you power-on
the server.
2.
The cables for all external SCSI devices are connected correctly.
•
A failing SCSI device (adapter, drive,
controller)
3.
If you have attached an external SCSI device to the server, make
sure the external SCSI termination is set to automatic.
•
An improper SCSI configuration or SCSI
termination jumper setting
4.
The last device in each SCSI chain is terminated correctly.
•
Duplicate SCSI IDs in the same SCSI
chain
5.
The SCSI devices are configured correctly.
•
A missing or improperly installed SCSI
terminator
•
A defective SCSI terminator
•
An improperly installed cable
•
A defective cable
Temperature error messages
Message
Action
DASD Over recommended Temperature
(sensor X) (level-warning; DASD bay "X"
had over temperature condition)
1.
Ensure system is being properly cooled; see “Temperature
checkout” on page 26.
DASD under recommended temperature
(sensor X) (level-warning; direct access
storage device bay "X" had under
temperature condition)
1.
Ambient temperature must be within normal operating
specifications; see “Features and specifications” on page 4.
DASD 1 Over Temperature (level-critical;
sensor for DASD1 reported temperature
over recommended range)
1.
Ensure system is being properly cooled; see “Temperature
checkout” on page 26.
Power Supply "X" Temperature Fault
(level-critical; power supply "x" had over
temperature condition)
1.
Ensure system is being properly cooled; see “Temperature
checkout” on page 26.
2.
Replace Power Supply "X"
System board is over recommended
temperature (level-warning; system board
is over recommended temperature)
1.
Ensure system is being properly cooled; see “Temperature
checkout” on page 26.
2.
Replace system board
System board is under recommended
temperature (level-warning; system board
is under recommended temperature)
1.
Ambient temperature must be within normal operating
specifications; see “Features and specifications” on page 4.
System over temperature for CPU "X"
(level-warning; CPU "X" reporting over
temperature condition)
1.
Ensure system is being properly cooled; see “Temperature
checkout” on page 26.
System under recommended CPU "X"
temperature (level-warning; system
reporting under temperature condition for
CPU "X")
1.
Ambient temperature must be within normal operating
specifications; see “Features and specifications” on page 4.
140
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Fan error messages
Message
Action
Fan "X" failure (level-critical; fan "X" had a
failure)
1.
Check connections to fan "X"
2.
Replace fan "X"
Fan "X" fault (level-critical; fan "X" beyond
recommended RPM range)
1.
Check connections to fan "X"
2.
Replace fan "X"
Fan "X" Outside Recommended Speed
Action
1.
Replace Fan "X"
System shutdown
Refer to the following tables when experiencing system shutdown related to voltage
or temperature problems.
Voltage related system shutdown
Message
Action
System shutoff due to "X" current over
max value (level-critical; system drawing
too much current on voltage "X" bus)
1.
See “Power checkout” on page 24.
System shutoff due to "X" current under
min. value (level-critical; current on
voltage bus "X" under minimum value)
1.
See “Power checkout” on page 24.
System shutoff due to "X" V over voltage
(level-critical; system shutoff due to "X"
supply over voltage)
1.
Check power supply connectors
2.
Replace power supply
System shutoff due to "X" V under voltage
(level-critical system shutoff due to "X"
supply under voltage)
1.
Check power supply connectors
2.
Replace power supply
System shutoff due to VRM "X" over
voltage
1.
Replace power supply
Temperature related system shutdown
Message
Action
System shutoff due to board over
temperature (level-critical; board is over
temperature)
1.
Ensure system is being properly cooled, see “Temperature
checkout” on page 26.
2.
Replace system board
System shutoff due to CPU "X" over
temperature (level-critical; CPU "X" is over
temperature)
1.
Ensure system is being properly cooled, see “Temperature
checkout” on page 26.
2.
Replace CPU "X"
System shutoff due to CPU "X" under
temperature (level-critical; CPU "X" is under
temperature)
1.
Ambient temperature must be within normal operating
specifications, see “Features and specifications” on page 4.
2.
Replace CPU "X"
Chapter 7. Symptom-to-FRU index
141
Message
Action
System shutoff due to DASD temperature
(sensor X) (level-critical; DASD area reported
temperature outside recommended
operating range)
1.
Ensure system is being properly cooled, see “Temperature
checkout” on page 26.
2.
Replace SCSI Backplane
System shutoff due to high ambient
temperature (level-critical; high ambient
temperature)
1.
Ambient temperature must be within normal operating
specifications, see “Features and specifications” on page 4.
2.
Replace Front Panel Assembly
System shutoff due to system board under
temperature (level-critical; system board is
under temperature)
1.
Ambient temperature must be within normal operating
specifications, see “Features and specifications” on page 4.
2.
Replace System Board
DASD checkout
Message
Hard drive "X" removal detected
(level-critical; hard drive "X" has been
removed)
Action
1.
Information only, take action as appropriate.
Bus fault messages
The System Event/Error Log may contain 12C bus fault messages from both the
Service Processor Diagnostic and the Advanced System Management processor,
indicated by the source DIAGS and SERVPROC, respectively. The format of the
DIAGS messages from revision TTY119 and later are as either:
12C Bus x bad or devices on this bus are functioning incorrectly.
or
12C Buses x,y,...,z bad or devices on this bus are functioning incorrectly.
where the numbers listed x,y,...,z represent any of the buses that are experiencing a
fault. The table below provides the appropriate actions to take for each bus number
listed.
Message
Action
Failure reading I2C device. Check devices
on bus 0.
1.
Replace system board
Failure reading I2C device. Check devices
on bus 1.
1.
Front Panel
2.
Replace system board
Failure reading I2C device. Check devices
on bus 2.
1.
Replace DASD backplane
2.
Replace system board
Failure reading I2C device. Check devices
on bus 3.
1.
Replace system board
Failure reading I2C device. Check devices
on bus 4.
1.
Replace DIMM
2.
Replace system board
142
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Undetermined problems
You are here because the diagnostic tests did not identify the failure, the Devices List
is incorrect, or the system is inoperative. If this has occurred proceed as follows:
Note: A corrupt CMOS can cause undetermined problems.
1.
2.
Ensure that the system is connected to an AC power source.
Press the power switch.
Note: If AC power has been removed from system, allow 30 seconds after
restoring AC power before pressing power control button. See “Turning
on the server” on page 8.
3.
Note: If system was powered-on when AC power was removed, system should
restart automatically when AC power is restored.
Are the power indicator LEDs (front and rear) ON or blinking?
a.
No. Check AC power into system. If AC power into system is good, suspect
the following FRUs in the order listed:
1) Power supply
2) System board
b.
Yes, power indicators (front and rear) are blinking.
Turn switch 5 on switch block 1 to ON. If system powers-on, turn switch 5 on
switch block 1 to OFF and replace front panel assembly. If system does not
power-on, reconfigure system to minimum operating requirements and retry.
If problem remains, suspect the following FRUs in the order listed:
1) Power supply
2) System board
c.
Yes, power indicator LEDs (front and rear) are ON.
1) Power-off system.
2) Ensure system is cabled correctly.
3) Reconfigure system to minimum operating requirements.
Note: Minimum operating requirements are:
a)
b)
c)
d)
e)
1 Power Supply
System Board
1 Microprocessor
1 Terminator Card
Memory Module (with a minimum of 128 MB DIMM)
4) Power-on system. If problem remains, suspect the following FRUs in the
order listed:
a) Power supply
b) System board
If problem goes away, replace removed items one at a time until failing
item is found (power-on and reconfigure system each time).
Notes:
1.
If the problem goes away when you remove an adapter from the system, and
replacing that adapter does not correct the problem, suspect the System Board.
2.
If you suspect a networking problem and all the system tests pass, suspect a
network cabling problem external to the system.
Chapter 7. Symptom-to-FRU index
143
144
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Chapter 8. Parts listing
System
The xSeries 330 Parts Listing supports the following models: 11Y, 31Y, 41Y, 51Y.
1
18
2
17
3
4
16
5
15
6
7
8
14
9
10
13
12
© Copyright IBM Corp. 2000
11
145
Index
146
System Part (Model Number)
FRU Number
1
Bracket/Baffle (All Models)
00N6993
2
Heat Sink/Clip Assembly (All Models)
00N6987
3
Terminator Card (All Models)
09N8007
4
Fan with Connector (All Models)
00N6991
5
3.5 Floppy Disk Drive, 12.7MM (All Models)
36L8645
6
Floppy Disk Drive/CD Bracket (All Models)
00N6999
7
CD-ROM drive, 24X LG (All Models)
09N0883
8
Hard Disk Drive Backplane (All Models)
19K1038
9
Power Supply, 200 Watt (All Models)
00N7711
10
Blank Hard Disk Drive (All Models)
00N7259
11
Bezel, Right Front (11Y, 31Y, 41Y, 51Y)
00N6992
11
Bezel, Right Front (model 1YX)
37L6496
11
Bezel, Right Front (model 1XX)
37L6502
12
Switch Card (All Models)
09N7225
13
Chassis (All Models)
00N6990
14
Planar (All Models)
24P3369
15
Slim Adapter Board (All Models)
19K1351
16
866/133 MHz Processor (Model 31Y only)
06P4439
16
800/133 MHz Processor (models 11Y, 1YX, 1XX)
06P4438
16
933/133 MHz Processor (model 41Y)
24P1622
16
1000/133 MHz Processor (model 51Y)
24P1621
17
PCI Riser Card (All Models)
19K1350
18
Memory, 256MB/133MHz ECC (All Models)
33L3145
18
Memory, 128MB 133MHz ECC (All Models) (optional)
33L3143
18
Memory, 512MB 133MHz ECC (All Models) (optional)
33L3151
18
Memory, 1GB 133MHz ECC (All Models) (optional)
33L3153
Drive, 3.5 Floppy 12.7MM (All Models)
36L8645
Hardware Kit (All Models)
00N6997
2 Port Serial Plate (All Models)
00N7021
Rail Assembly (All Models)
00N6994
External Interface Adapter Bracket (All Models)
00N6995
Cable, Backplane-Planar (All Models)
00N6988
Cable, CD-Power (All Models)
00N6989
Cable, Serial Chassis-Planar (All Models)
00N6996
Cable, FDD Signal (All Models)
00N6998
Cable, PCI Adapter-Backplane (All Models)
00N7000
Cable, Analog (245mm) (All Models)
00N7003
Cable, Analog (2m) (All Models)
00N7006
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Index
System Part (Model Number)
FRU Number
Cable, Analog M/K/V Female (245mm) (All Models)
00N7004
Cable, Console (All Models)
06P4792
Cable, Short M/K/V (models 1YX, 1XX)
37L6503
Battery, 3.0 Volt (8590) (All Models)
33F8354
Line Cord (All Models)
36L8886
36.4GB 7200rpm Ultra 160 SCSI (All Models) (optional)
09N0947
9.1GB 7200rpm Ultra 160 SCSI (All Models) (optional)
19K1461
18.2GB 7200rpm Ultra 160 SCSI (All Models) (optional)
19K1463
9.1GB 10Krpm Ultra 160 SCSI (All Models) (optional)
19K1465
18.2GB 10Krpm Ultra 160 SCSI (All Models) (optional)
19K1467
36.4GB 10Krpm Ultra 160 SCSI (All Models) (optional)
19K1469
Heatsink clip (all models)
06P6240
Chapter 8. Parts listing
147
Keyboards
Keyboard
148
FRU No.
US English
37L2551
French Canadian
37L2552
LA Spanish
37L2553
Arabic
37L2555
Belgium/French
37L2556
Belgium/UK
37L2557
Bulgarian
37L2558
Czech
37L2559
Danish
37L2560
Dutch
37L2561
French
37L2562
German
37L2563
Greek
37L2564
Hebrew
37L2565
Hungarian
37L2566
Korean
02K0901
Iceland
37L2567
Italy
37L2568
Norwegian
37L2569
Polish
37L2570
Portuguese
37L2571
Romanian
37L2572
Russian
37L2573
Serbian/Cyrillic
37L2574
Slavic
37L2575
Spanish
37L2576
Swedish/Finn
37L2577
Swiss, F/G
37L2578
Turkish
37L2579
Turkish
37L2580
UK English
37L2581
Yugosl/Lat
37L2582
US English-EMEA
37L2583
Chinese/US
37L2585
Thailand
37L2587
French Canadian
37L0913
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Power cords
Power cord
FRU No.
China (PRC)
01K9851
Japan
01K9853
Thailand
12J5120
Israel
12J5122
Bangladesh, Burma, India, Pakistan, South Africa, Sri Lanka
12J5124
Chile, Ethiopia, Italy, Libya, Somalia
12J5126
Argentina, Australia, New Zealand, Papua New Guinea, Paraguay,
Uruguay, Western Samoa
12J5128
Antigua, Bahrain, Brunei, Channel Islands, Cyprus, Dubai, Fiji,
Ghana, China (Hong Kong S.A.R.), Iraq, Ireland, Kenya, Kuwait,
Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar, Sierra
Leone, Singapore, Tanzania, Uganda, United Kingdom, Yemen,
Zambia
12J5987
Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin,
Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep.,
Chad, Czech Republic, Egypt, Finland, France, French Guyana,
Germany, Greece, Guinea, Hungary, Iceland, Indonesia, Iran, Ivory
Coast, Jordan, Lebanon, Luxembourg, China (Macao S.A.R.),
Malagasy, Mali, Martinique, Mauritania, Mauritius, Monaco,
Morocco, Mozambique, Netherlands, New Caledonia, Niger,
Norway, Poland, Portugal, Romania, Senegal, Slovakia, Spain,
Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR, Vietnam,
former Yugoslavia, Zaire, Zimbabwe
55H6643
Denmark, Switzerland, Liechtenstein
55H6646
Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman
Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El
Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Korea
(South), Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama,
Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West
Indies), Venezuela
76H4865
United States of America
6952301 (110) 1838574
(220) 36L8886
(220V/15A)
System
The IntelliStation R Pro Parts Listing supports the following models: 55x, 56x, 57x,
58x.
Chapter 8. Parts listing
149
1
18
2
17
3
4
16
5
15
6
7
8
14
9
10
13
12
150
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
11
Index
System Part (Model Number)
FRU Number
1
Bracket/Baffle (All Models)
00N6993
2
Heat Sink/Clip Assembly (All Models)
00N6987
3
Terminator Card (All Models)
09N8007
4
Fan with Connector (All Models)
00N6991
5
3.5 Floppy Disk Drive, 12.7MM (All Models)
36L8645
6
Floppy Disk Drive/CD Bracket (All Models)
00N6999
7
CD-ROM drive, 24X LG (All Models)
09N0883
8
Hard Disk Drive Backplane (All Models)
19K1038
9
Power Supply, 200 Watt (All Models)
00N7711
10
Blank Hard Disk Drive (All Models)
00N7259
11
Bezel, Right Front (11Y, 31Y, 41Y, 51Y)
00N6992
12
Switch Card (All Models)
09N7225
13
Chassis (All Models)
00N6990
14
Planar (All Models)
25P2849
15
Slim Adapter Board (All Models)
19K1351
16
133/800 MHz Processor w/Heatsink/Clip (Models 11Y, 1YX,
1XX)
06P4438
16
133/866 MHz Processor w/Heatsink/Clip (Model 31Y)
06P4439
16
133/933 MHz Processor w/Heatsink/Clip (Model 41Y)
24P1622
16
133/1000 MHz Processor w/Heatsink/Clip (Models 55x, 56x,
57x, 58x)
24P1621
17
PCI Riser Card (All Models)
19K1350
18
Memory, 256MB/133MHz ECC (All Models)
33L3145
18
Memory, 128MB 133MHz ECC (All Models) (optional)
33L3143
18
Memory, 512MB 133MHz ECC (All Models) (optional)
33L3151
18
Memory, 1GB 133MHz ECC (All Models) (optional)
33L3153
Bezel (Models 55x, 56x, 57x, 58x)
24P0654
Kit (Models 55x, 56x, 57x, 58x)
25P2745
Audio Card (Models 55x, 56x, 57x, 58x)
25P2794
Power Supply, 200 Watt (All Models)
24P6841
Cable, Backplane-Planar (All Models)
00N6988
Cable, Audio (Models 55x, 56x, 57x, 58x)
25P2795
Cable, Short M/K/V (Models 1YX, 1XX)
37L6503
G200/TV Video Card (models 57x, 58x)
25P1899
G200/TV Video Card (models 55x, 56x)
25P2461
HDD Bezel Filler (models 55x, 56x, 57x, 58x)
06P6245
Service Label (models 55x, 56x, 57x, 58x)
06P6248
Bezel, Left Front (models 55x, 56x, 57x, 58x)
24P0629
Chapter 8. Parts listing
151
Index
152
System Part (Model Number)
FRU Number
Hardware Kit (All Models)
00N6997
2 Port Serial Plate (All Models)
00N7021
Rail Assembly (All Models)
00N6994
External Interface Adapter Bracket (All Models)
00N6995
Cable, CD-Power (All Models)
00N6989
Cable, Serial Chassis-Planar (All Models)
00N6996
Cable, FDD Signal (All Models)
00N6998
Cable, PCI Adapter-Backplane (All Models)
00N7000
Cable, Analog (2mm) (All Models)
00N7003
Cable, Analog (245m) (All Models)
00N7006
Cable, Analog M/K/V Female (2m) (All Models)
00N7004
Cable, IDE Signal (models 55x, 56x, 57x, 58x)
06P6236
Cable, HDD 4 Pin (models 55x, 56x, 57x, 58x)
06P6238
Cable, SCSI 68 Pin Signal, 2 Drop
06P6237
Battery, 3.0 Volt (8590) (All Models)
33F8354
Line Cord (All Models)
36L8886
18.2GB HDD (models 55x, 56x, 57x, 58x)
19K1485
20.4 GB HDD (models 55x, 56x, 75x, 58x)
19K1565
36.4GB 7200rpm Ultra 160 SCSI (All Models) (optional)
09N0947
9.1GB 7200rpm Ultra 160 SCSI (All Models) (optional)
19K1461
18.2GB 7200rpm Ultra 160 SCSI (All Models) (optional)
19K1463
9.1GB 10Krpm Ultra 160 SCSI (All Models) (optional)
19K1465
18.2GB 10Krpm Ultra 160 SCSI (All Models) (optional)
19K1467
36.4GB 10Krpm Ultra 160 SCSI (All Models) (optional)
19K1469
Heatsink Clip (all models)
06P6240
Heatsink Clip (55x, 56x, 57x, 58x)
24P0653
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Keyboards
Keyboard
FRU No.
US English
37L2551
French Canadian
37L2552
LA Spanish
37L2553
Arabic
37L2555
Belgium/French
37L2556
Belgium/UK
37L2557
Bulgarian
37L2558
Czech
37L2559
Danish
37L2560
Dutch
37L2561
French
37L2562
German
37L2563
Greek
37L2564
Hebrew
37L2565
Hungarian
37L2566
Korean
02K0901
Iceland
37L2567
Italy
37L2568
Norwegian
37L2569
Polish
37L2570
Portuguese
37L2571
Romanian
37L2572
Russian
37L2573
Serbian/Cyrillic
37L2574
Slavic
37L2575
Spanish
37L2576
Swedish/Finn
37L2577
Swiss, F/G
37L2578
Turkish
37L2579
Turkish
37L2580
UK English
37L2581
Yugosl/Lat
37L2582
US English-EMEA
37L2583
Chinese/US
37L2585
Thailand
37L2587
French Canadian
37L0913
Chapter 8. Parts listing
153
Power cords
Power cord
China (PRC)
01K9851
Japan
01K9853
Thailand
12J5120
Israel
12J5122
Bangladesh, Burma, India, Pakistan, South Africa, Sri Lanka
12J5124
Chile, Ethiopia, Italy, Libya, Somalia
12J5126
Argentina, Australia, New Zealand, Papua New Guinea, Paraguay,
Uruguay, Western Samoa
12J5128
Antigua, Bahrain, Brunei, Channel Islands, Cyprus, Dubai, Fiji,
Ghana, China (Hong Kong S.A.R.), Iraq, Ireland, Kenya, Kuwait,
Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar, Sierra
Leone, Singapore, Tanzania, Uganda, United Kingdom, Yemen,
Zambia
12J5987
Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin,
Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep.,
Chad, Czech Republic, Egypt, Finland, France, French Guyana,
Germany, Greece, Guinea, Hungary, Iceland, Indonesia, Iran, Ivory
Coast, Jordan, Lebanon, Luxembourg, China (Macao S.A.R.),
Malagasy, Mali, Martinique, Mauritania, Mauritius, Monaco,
Morocco, Mozambique, Netherlands, New Caledonia, Niger,
Norway, Poland, Portugal, Romania, Senegal, Slovakia, Spain,
Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR, Vietnam,
former Yugoslavia, Zaire, Zimbabwe
55H6643
Denmark, Switzerland, Liechtenstein
55H6646
Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman
Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El
Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Korea
(South), Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama,
Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West
Indies), Venezuela
76H4865
United States of America
154
FRU No.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
6952301 (110) 1838574
(220) 36L8886
(220V/15A)
Chapter 9. Related service information
Note: The service procedures are designed to help you isolate problems. They are
written with the assumption that you have model-specific training on all
computers, or that are familiar with the computers, functions, terminology,
and service information provided in this manual.
Safety information
The following section contains the safety information that you need to be familiar
with before servicing an IBM mobile computer.
General safety
Follow these rules to ensure general safety:
•
Observe good housekeeping in the area of the machines during and after
maintenance.
•
When lifting any heavy object:
1.
Ensure you can stand safely without slipping.
2.
Distribute the weight of the object equally between your feet.
3.
Use a slow lifting force. Never move suddenly or twist when you attempt to
lift.
4.
Lift by standing or by pushing up with your leg muscles; this action removes
the strain from the muscles in your back. Do not attempt to lift any objects that
weigh more than 16 kg (35 lb) or objects that you think are too heavy for you.
•
Do not perform any action that causes hazards to the customer, or that makes the
equipment unsafe.
•
Before you start the machine, ensure that other service representatives and the
customer's personnel are not in a hazardous position.
•
Place removed covers and other parts in a safe place, away from all personnel,
while you are servicing the machine.
•
Keep your tool case away from walk areas so that other people will not trip over
it.
•
Do not wear loose clothing that can be trapped in the moving parts of a machine.
Ensure that your sleeves are fastened or rolled up above your elbows. If your hair
is long, fasten it.
•
Insert the ends of your necktie or scarf inside clothing or fasten it with a
nonconductive clip, approximately 8 centimeters (3 inches) from the end.
•
Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your
clothing.
Remember: Metal objects are good electrical conductors.
•
Wear safety glasses when you are: hammering, drilling soldering, cutting wire,
attaching springs, using solvents, or working in any other conditions that might
be hazardous to your eyes.
•
After service, reinstall all safety shields, guards, labels, and ground wires.
Replace any safety device that is worn or defective.
© Copyright IBM Corp. 2000
155
•
Reinstall all covers correctly before returning the machine to the customer.
Electrical safety
CAUTION:
Electrical current from power, telephone, and communication cables can be
hazardous. To avoid personal injury or equipment damage, disconnect the attached
power cords, telecommunication systems, networks, and modems before you open
the server covers, unless instructed otherwise in the installation and configuration
procedures.
Observe the following rules when working on electrical equipment.
Important: Use only approved tools and test equipment. Some hand tools have
handles covered with a soft material that does not insulate you when
working with live electrical currents.
Many customers have, near their equipment, rubber floor mats that
contain small conductive fibers to decrease electrostatic discharges. Do
not use this type of mat to protect yourself from electrical shock.
•
Find the room emergency power-off (EPO) switch, disconnecting switch, or
electrical outlet. If an electrical accident occurs, you can then operate the switch
or unplug the power cord quickly.
•
Do not work alone under hazardous conditions or near equipment that has
hazardous voltages.
•
Disconnect all power before:
— Performing a mechanical inspection
— Working near power supplies
— Removing or installing main units
•
Before you start to work on the machine, unplug the power cord. If you cannot
unplug it, ask the customer to power-off the wall box that supplies power to the
machine and to lock the wall box in the off position.
•
If you need to work on a machine that has exposed electrical circuits, observe the
following precautions:
— Ensure that another person, familiar with the power-off controls, is near you.
Remember: Another person must be there to switch off the power, if
necessary.
— Use only one hand when working with powered-on electrical equipment;
keep the other hand in your pocket or behind your back.
Remember: There must be a complete circuit to cause electrical shock. By
observing the above rule, you may prevent a current from passing through
your body.
— When using testers, set the controls correctly and use the approved probe
leads and accessories for that tester.
— Stand on suitable rubber mats (obtained locally, if necessary) to insulate you
from grounds such as metal floor strips and machine frames.
156
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Observe the special safety precautions when you work with very high voltages;
these instructions are in the safety sections of maintenance information. Use
extreme care when measuring high voltages.
•
Regularly inspect and maintain your electrical hand tools for safe operational
condition.
•
Do not use worn or broken tools and testers.
•
Never assume that power has been disconnected from a circuit. First, check that it
has been powered-off.
•
Always look carefully for possible hazards in your work area. Examples of these
hazards are moist floors, nongrounded power extension cables, power surges,
and missing safety grounds.
•
Do not touch live electrical circuits with the reflective surface of a plastic dental
mirror. The surface is conductive; such touching can cause personal injury and
machine damage.
•
Do not service the following parts with the power on when they are removed
from their normal operating places in a machine:
— Power supply units
— Pumps
— Blowers and fans
— Motor generators
and similar units. (This practice ensures correct grounding of the units.)
•
If an electrical accident occurs:
— Use caution; do not become a victim yourself.
— Switch off power.
— Send another person to get medical aid.
Safety inspection guide
The intent of this inspection guide is to assist you in identifying potentially unsafe
conditions on these products. Each machine, as it was designed and built, had
required safety items installed to protect users and service personnel from injury. This
guide addresses only those items. However, good judgment should be used to
identify potential safety hazards due to attachment of non-IBM features or options not
covered by this inspection guide.
If any unsafe conditions are present, you must determine how serious the apparent
hazard could be and whether you can continue without first correcting the problem.
Consider these conditions and the safety hazards they present:
•
Electrical hazards, especially primary power (primary voltage on the frame can
cause serious or fatal electrical shock).
•
Explosive hazards, such as a damaged CRT face or bulging capacitor
•
Mechanical hazards, such as loose or missing hardware
The guide consists of a series of steps presented in a checklist. Begin the checks with
the power off, and the power cord disconnected.
Checklist:
1.
Check exterior covers for damage (loose, broken, or sharp edges).
2.
Power-off the computer. Disconnect the power cord.
Chapter 9. Related service information
157
3.
Check the power cord for:
a.
A third-wire ground connector in good condition. Use a meter to measure
third-wire ground continuity for 0.1 ohm or less between the external ground
pin and frame ground.
b.
The power cord should be the appropriate type as specified in the parts
listings.
c.
Insulation must not be frayed or worn.
4.
Remove the cover.
5.
Check for any obvious non-IBM alterations. Use good judgment as to the safety
of any non-IBM alterations.
6.
Check inside the unit for any obvious unsafe conditions, such as metal filings,
contamination, water or other liquids, or signs of fire or smoke damage.
7.
Check for worn, frayed, or pinched cables.
8.
Check that the power-supply cover fasteners (screws or rivets) have not been
removed or tampered with.
Handling electrostatic discharge-sensitive devices
Any computer part containing transistors or integrated circuits (ICs) should be
considered sensitive to electrostatic discharge (ESD). ESD damage can occur when
there is a difference in charge between objects. Protect against ESD damage by
equalizing the charge so that the machine, the part, the work mat, and the person
handling the part are all at the same charge.
Notes:
1.
Use product-specific ESD procedures when they exceed the requirements noted
here.
2.
Make sure that the ESD protective devices you use have been certified (ISO 9000)
as fully effective.
When handling ESD-sensitive parts:
•
Keep the parts in protective packages until they are inserted into the product.
•
Avoid contact with other people.
•
Wear a grounded wrist strap against your skin to eliminate static on your body.
•
Prevent the part from touching your clothing. Most clothing is insulative and
retains a charge even when you are wearing a wrist strap.
•
Use the black side of a grounded work mat to provide a static-free work surface.
The mat is especially useful when handling ESD-sensitive devices.
•
Select a grounding system, such as those listed below, to provide protection that
meets the specific service requirement.
Note: The use of a grounding system is desirable but not required to protect
against ESD damage.
— Attach the ESD ground clip to any frame ground, ground braid, or green-wire
ground.
— Use an ESD common ground or reference point when working on a doubleinsulated or battery-operated system. You can use coax or connector-outside
shells on these systems.
— Use the round ground-prong of the ac plug on ac-operated computers.
158
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Grounding requirements
Electrical grounding of the computer is required for operator safety and correct
system function. Proper grounding of the electrical outlet can be verified by a
certified electrician.
Safety notices (multi-lingual translations)
The caution and danger safety notices in this section are provided in the following
languages:
•
English
•
Brazilian/Portuguese
•
Chinese
•
French
•
German
•
Italian
•
Korean
•
Spanish
Important: All caution and danger statements in the Server Library begin with a
number. This number is used to cross reference an English caution or
danger statement with translated versions of the caution or danger
statement in this section.
For example, if a caution statement begins with a number 1, translations
for that caution statement appear in this section under statement 1.
Be sure to read all caution and danger statements before performing any
of the instructions.
•
Statement 1
DANGER
Electrical current from power, telephone and communication cables is hazardous.
To avoid a shock hazard:
•
Do not connect or disconnect any cables or perform installation, maintenance,
or reconfiguration of this product during an electrical storm.
•
Connect all power cords to a properly wired and grounded electrical outlet.
•
Connect to properly wired outlets any equipment that will be attached to this
product.
•
When possible, use one hand only to connect or disconnect signal cables.
•
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
•
Disconnect the attached power cords, telecommunications systems, networks,
and modems before you open the device covers, unless instructed otherwise in
the installation and configuration procedures.
Chapter 9. Related service information
159
•
Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To Connect
To Disconnect
1.
Turn everything OFF.
1.
Turn everything OFF.
2.
First, attach all cables to devices.
2.
First, remove power cords from outlet.
3.
Attach signal cables to connectors.
3.
Remove signal cables from connectors.
4.
Attach power cords to outlet.
4.
Remove all cables from devices.
5.
Turn device ON.
•
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode if
not properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water
•
Heat to more than 100° C (212° F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
•
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or
transmitters) are installed, note the following:
160
•
Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable parts
inside the device.
•
Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note
the following:
Laser radiation when open. Do not stare into the beam, do not view directly with
optical instruments, and avoid direct exposure to the beam.
•
Statement 4
≥18 kg (37 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
•
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply
do not turn off the electrical current supplied to the device. The device also might
have more than one power cord. To remove all electrical current from the device,
ensure that all power cords are disconnected from the power source.
Chapter 9. Related service information
161
2
1
•
Statement 10
CAUTION:
Do not place any object weighing more than 82 kg (180 lbs.) on top of rack-mounted
devices.
162
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Importante:
Todas as instruções de cuidado e perigo da Server Library começam com um número.
Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou
perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou
perigo encontradas nesta seção.
Por exemplo, se uma instrução de cuidado é iniciada com o número 1, as traduções
para aquela instrução de cuidado aparecem nesta seção sob a instrução 1.
Certifique-se de ler todas as instruções de cuidado e perigo antes de executar
qualquer operação.
Instrução 1
PERIGO
A corrente elétrica proveniente de cabos de alimentação, de telefone e de
comunicações é perigosa.
Para evitar risco de choque:
•
Não conecte ou desconecte cabos e não realize instalação, manutenção ou
reconfiguração deste produto durante uma tempestade com raios.
•
Conecte todos os cabos de alimentação a tomadas elétricas corretamente
instaladas e aterradas.
•
Conecte todos os equipamentos ao qual esse produto será conectado a tomadas
corretamente instaladas.
•
Sempre que possível, utilize apenas uma das mãos para conectar ou desconectar
cabos de sinal.
•
Nunca ligue qualquer equipamento quando existir evidência de danos por fogo,
água ou na estrutura.
•
Desconecte cabos de alimentação, sistemas de telecomunicação, redes e modems
antes de abrir as tampas dos dispositivos, a menos que especificado de maneira
diferente nos procedimentos de instalação e configuração.
•
Conecte e desconecte cabos conforme descrito na seguinte tabela, ao instalar ou
movimentar este produto ou os dispositivos conectados, ou ao abrir suas tampas.
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Para Conectar:
Para Desconectar:
1.
DESLIGUE Tudo.
1.
DESLIGUE Tudo.
2.
Primeiramente, conecte todos os cabos
aos dispositivos.
2.
Primeiramente, remova os cabos de
alimentação das tomadas.
3.
Conecte os cabos de sinal aos
conectores.
3.
Remova os cabos de sinal dos conectores.
4.
Remova todos os cabos dos dispositivos.
4.
Conecte os cabos de alimentação às
tomadas.
5.
LIGUE os dispositivos.
Instrução 2
CUIDADO:
Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça
33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu
sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo
tipo de mídulo, do mesmo fabricante. A bateria contém lítio e pode explodir se não for
utilizada, manuseada e descartada de maneira correta.
Não:
•
Jogue ou coloque na água
•
Aqueça a mais de 100°C (212°F)
•
Conserte nem desmonte
Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM,
pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo
correio para a IBM.
Instrução 3
PRECAUCIÓN:
Quando produtos a laser (unidades de CD-ROM, unidades de DVD, dispositivos de
fibra ítica, transmissores, etc.) estiverem instalados, observe o seguinte:
•
164
Não remova as tampas. A remoção das tampas de um produto a laser pode
resultar em exposição prejudicial à radiação de laser. Nenhuma peça localizada
no interior do dispositivo pode ser consertada.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
•
A utilização de controles ou ajustes ou a execução de procedimentos diferentes
dos especificados aqui pode resultar em exposição prejudicial à radiação.
PERIGO
Alguns produtos a laser contêm um diodo laser da Classe 3A ou Classe 3B embutido.
Observe o seguinte:
Radiação de laser quando aberto. Não olhe diretamente para o raio a olho nu ou com
instrumentos íticos, e evite exposição direta ao raio.
Instrução 4
≥18 kg (37 lbs)
≥32 kg (70,5 lbs)
≥55 kg (121,2 lbs)
CUIDADO:
Ao levantar a máquina, faça-o com segurança.
Instrução 5
CUIDADO:
Os botões Liga/Desliga localizados no dispositivo e na fonte de alimentação não
desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter
mais de um cabo de alimentação. Para remover toda a corrente elétrica do dispositivo,
assegure que todos os cabos de alimentação estejam desconectados da fonte de
energia elétrica.
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2
1
CUIDADO:
Instrução 10
CUIDADO:
Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos
montados em rack.
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168
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170
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172
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Important:
Toutes les consignes Attention et Danger indiquées dans la bibliothèque Server sont
précédées d'un numéro. Ce dernier permet de mettre en correspondance la consigne
en anglais avec ses versions traduites dans la présente section.
Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses
traductions sont également précédées du chiffre 1 dans la présente section.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de
procéder aux opérations décrites par les instructions.
Notice n° 1
DANGER
Le courant électrique passant dans les câbles de communication, ou les cordons
téléphoniques et d'alimentation peut être dangereux.
Pour éviter tout risque de choc électrique:
•
Ne manipulez aucun câble et n'effectuez aucune opération d'installation,
d'entretien ou de reconfiguration de ce produit au cours d'un orage.
•
Branchez tous les cordons d'alimentation sur un socle de prise de courant
correctement câblé et mis à la terre.
•
Branchez sur des socles de prise de courant correctement câblés tout équipement
connecté à ce produit.
•
Lorsque cela est possible, n'utilisez qu'une seule main pour connecter ou
déconnecter les câbles d'interface.
•
Ne mettez jamais un équipement sous tension en cas d'incendie ou d'inondation,
ou en présence de dommages matériels.
•
Avant de retirer les carters de l'unité, mettez celle-ci hors tension et déconnectez
ses cordons d'alimentation, ainsi que les câbles qui la relient aux réseaux, aux
systèmes de télécommunication et aux modems (sauf instruction contraire
mentionnée dans les procédures d'installation et de configuration).
•
Lorsque vous installez ou que vous déplacez le présent produit ou des
périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous
pour connecter et déconnecter les différents cordons.
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175
Connexion
Déconnexion
1.
Mettez les unités hors tension.
1.
Mettez les unités hors tension.
2.
Commencez par brancher tous les
cordons sur les unités.
2.
Débranchez les cordons d'alimentation
des prises.
3.
Branchez les câbles d'interface sur des
connecteurs.
3.
Débranchez les câbles d'interface des
connecteurs.
4.
Branchez les cordons d'alimentation sur
des prises.
4.
Débranchez tous les câbles des unités.
5.
Mettez les unités sous tension.
Notice n° 2
ATTENTION:
Remplacez la pile au lithium usagée par une pile de référence identique
exclusivement - voir la référence IBM - ou par une pile équivalente recommandée
par le fabricant. Si votre système est doté d'un module contenant une pile au
lithium, vous devez le remplacer uniquement par un module identique, produit
par le même fabricant. La pile contient du lithium et présente donc un risque
d'explosion en cas de mauvaise manipulation ou utilisation.
•
Ne la jetez pas à l'eau.
•
Ne l'exposez pas à une température supérieure à 100 ° C.
•
Ne cherchez pas à la réparer ou à la démonter.
Pour la mise au rebut, reportez-vous à la réglementation en vigueur.
Notice n° 3
ATTENTION:
Si des produits laser sont installés (tels que des unités de CD-ROM ou de DVD,
des périphériques contenant des fibres optiques ou des émetteurs-récepteurs),
prenez connaissance des informations suivantes:
176
•
N'ouvrez pas ces produits pour éviter une exposition directe au rayon laser.
Vous ne pouvez effectuer aucune opération de maintenance à l'intérieur.
•
Pour éviter tout risque d'exposition au rayon laser, respectez les consignes de
réglage et d'utilisation des commandes, ainsi que les procédures décrites dans
le présent document.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
DANGER
Certains produits laser contiennent une diode laser de classe 3A ou 3B. Prenez
connaissance des informations suivantes:
Rayonnement laser lorsque le carter est ouvert. évitez de regarder fixement le
faisceau ou de l'observer à l'aide d'instruments optiques. évitez une exposition
directe au rayon.
Notice n° 4
≥18 kg
≥32 kg
≥55 kg
ATTENTION:
Faites-vous aider pour soulever ce produit.
Notice n° 5
ATTENTION:
Le bouton de mise sous tension/hors tension de l'unité et l'interrupteur
d'alimentation du bloc d'alimentation ne coupent pas l'arrivée de courant
électrique à l'intérieur de la machine. Il se peut que votre unité dispose de
plusieurs cordons d'alimentation. Pour isoler totalement l'unité du réseau
électrique, débranchez tous les cordons d'alimentation des socles de prise de
courant.
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177
2
1
Notice n° 10
ATTENTION:
Ne posez pas d'objet dont le poids dépasse 82 kg sur les unités montées en armoire.
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Wichtig:
Alle Sicherheitshinweise in dieser Server-Bibliothek beginnen mit einer Nummer. Diese
Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten
Versionen dieses Hinweises in diesem Abschnitt.
Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die
übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Hinweis 1
VORSICHT
Elektrische Spannungen von Netz-, Telefon- und Datenübertragungsleitungen sind
gefährlich.
Aus Sicherheitsgründen:
•
Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine
Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen.
•
Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem
Schutzkontakt anschließen.
•
Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit
ordnungsgemäß geerdetem Schutzkontakt anschließen.
•
Signalkabel möglichst einhändig anschließen oder lösen.
•
Keine Geräte einschalten, wenn die Gefahr einer Beschädigung durch Feuer,
Wasser oder andere Einflüsse besteht.
•
Die Verbindung zu den angeschlossenen Netzkabeln,
Telekommunikationssystemen, Netzwerken und Modems ist vor dem öffnen des
Gehäuses zu unterbrechen. Es sei denn, dies ist in den zugehörigen Installationsund Konfigurationsprozeduren anders angegeben.
•
Nur nach den nachfolgend aufgeführten Anweisungen arbeiten, die für
Installation, Transport oder öffnen von Gehäusen von Personal Computern oder
angeschlossenen Einheiten gelten.
Kabel anschlieβen:
1.
Alle Geräte ausschalten und
Netzstecker ziehen.
2.
Zuerst alle Kabel an Einheiten
anschließen.
3.
Signalkabel an Anschlußbuchsen
anschließen.
4.
Netzstecker an Steckdose anschließen.
5.
Gerät einschalten.
Kabel lösen:
1.
Alle Geräte ausschalten.
2.
Zuerst Netzstecker von Steckdose lösen.
3.
Signalkabel von Anschlußbuchsen lösen.
4.
Alle Kabel von Einheiten lösen.
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179
Hinweis 2
ACHTUNG:
Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354
oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein
Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben
Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei
unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
Die Batterie nicht:
•
mit Wasser in Berührung bringen.
•
über 100 C erhitzen.
•
reparieren oder zerlegen.
Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten.
Hinweis 3
ACHTUNG:
Wenn ein Laserprodukt (z. B. CD-ROM-Laufwerke, DVD-Laufwerke, Einheiten mit
Glasfaserkabeln oder Transmitter) installiert ist, beachten Sie folgendes.
•
Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefährlicher
Laserstrahlung führen. Es befinden sich keine Teile innerhalb des CD-ROMLaufwerks, die vom Benutzer gewartet werden müssen. Die Verkleidung des CDROM-Laufwerks nicht öffnen.
•
Steuer- und Einstellelemente sowie Verfahren nur entsprechend den
Anweisungen im vorliegenden Handbuch einsetzen. Andernfalls kann
gefährliche Laserstrahlung auftreten.
VORSICHT
Manche CD-ROM-Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A
oder 3B. Die nachfolgend aufgeführten Punkte beachten.
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Laserstrahlung bei geöffneter Tür. Niemals direkt in den Laserstrahl sehen, nicht
direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden.
Hinweis 4
≥18 kg
≥32 kg
≥55 kg
ACHTUNG:
Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen
beachten.
Hinweis 5
ACHTUNG:
Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem
Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server
nicht unterbrochen. Der Server könnte auch mehr als ein Netzkabel aufweisen. Um
die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt werden,
daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden.
2
1
Hinweis 10
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181
ACHTUNG:
Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen.
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Importante:
Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione Server Library
iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di
attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
Ad esempio, se un avviso di attenzione inizia con il numero 1, la relativa versione
tradotta è presente in questa sezione con la stessa numerazione.
Prima di eseguire una qualsiasi istruzione, accertarsi di leggere tutti gli avvisi di
attenzione e di pericolo.
Avviso 1
PERICOLO
La corrente elettrica circolante nei cavi di alimentazione, del telefono e di segnale è
pericolosa.
Per evitare il pericolo di scosse elettriche:
•
Non collegare o scollegare i cavi, non effettuare l'installazione, la manutenzione o
la riconfigurazione di questo prodotto durante i temporali.
•
Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata
e munita di terra di sicurezza.
•
Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa
elettrica correttamente cablata e munita di terra di sicurezza.
•
Quando possibile, collegare o scollegare i cavi di segnale con una sola mano.
•
Non accendere qualsiasi apparecchiatura in presenza di fuoco, acqua o se sono
presenti danni all'apparecchiatura stessa.
•
Scollegare i cavi di alimentazione, i sistemi di telecomunicazioni, le reti e i modem
prima di aprire i coperchi delle unità, se non diversamente indicato nelle
procedure di installazione e configurazione.
•
Collegare e scollegare i cavi come descritto nella seguente tabella quando si
effettuano l'installazione, la rimozione o l'apertura dei coperchi di questo
prodotto o
delle unità collegate.
Per collegare:
Per scollegare:
1.
SPEGNERE tutti i dispositivi.
1.
SPEGNERE tutti i dispositivi.
2.
Collegare prima tutti i cavi alle unità.
2.
3.
Collegare i cavi di segnale ai connettori.
Rimuovere prima i cavi di alimentazione
dalle prese elettriche.
4.
Collegare i cavi di alimentazione alle
prese elettriche.
3.
Rimuovere i cavi di segnale dai
connettori.
5.
ACCENDERE le unità.
4.
Rimuovere tutti i cavi dalle unità.
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183
Avviso 2
ATTENZIONE:
Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero
parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal
produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una
batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello
fornito dal produttore. La batteria contiene litio e può esplodere se utilizzata,
maneggiata o smaltita impropriamente.
Evitare di:
•
Gettarla o immergerla in acqua
•
Riscaldarla ad una temperatura superiore ai 100°C
•
Cercare di ripararla o smontarla
Smaltire secondo la normativa in vigore (D.Lgs 22 del 5/2/9) e successive
disposizioni nazionali e locali.
Avviso 3
ATTENZIONE:
Quando si installano prodotti laser come, ad esempio, le unità DVD, CD-ROM, a fibre
ottiche o trasmettitori, prestare attenzione a quanto segue:
•
Non rimuovere i coperchi. L'apertura dei coperchi di prodotti laser può
determinare l'esposizione a radiazioni laser pericolose. All'interno delle unità non
vi sono parti su cui effettuare l'assistenza tecnica.
•
L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel
presente manuale possono provocare l'esposizione a radiazioni pericolose.
PERICOLO
Alcuni prodotti laser contengono all'interno un diodo laser di Classe 3A o Classe 3B.
Prestare attenzione a quanto segue:
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Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Aprendo l'unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo
direttamente con strumenti ottici ed evitare l'esposizione diretta al fascio.
Avviso 4
≥18 kg
≥32 kg
≥55 kg
ATTENZIONE:
Durante il sollevamento della macchina seguire delle norme di sicurezza.
Avviso 5
ATTENZIONE:
Il pulsante del controllo dell'alimentazione situato sull'unità e l'interruttore di
alimentazione posto sull'alimentatore non disattiva la corrente elettrica fornita
all'unità. L'unità potrebbe disporre di più di un cavo di alimentazione. Per disattivare
la corrente elettrica dall'unità, accertarsi che tutti i cavi di alimentazione siano
scollegati dalla sorgente di alimentazione.
2
1
Avviso 10
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ATTENZIONE:
Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità
montate in rack.
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189
Importante:
Todas las declaraciones de precauciín de esta Biblioteca del servidor empiezan con un
número. Dicho número se emplea para establecer una referencia cruzada de una
declaraciín de precauciín o peligro en inglés con las versiones traducidas que de
dichas declaraciones pueden encontrarse en esta secciín.
Por ejemplo, si una declaraciín de peligro empieza con el número 1, las traducciones
de esta declaraciín de precauciín aparecen en esta secciín bajo Declaraciín 1.
Lea atentamente todas las declaraciones de precauciín y peligro antes de llevar a cabo
cualquier operaciín.
Declaración 1
PELIGRO
La corriente eléctrica de los cables telefínicos, de alimentaciín y de comunicaciones es
perjudicial.
Para evitar una descarga eléctrica:
190
•
No conecte ni desconecte ningún cable ni realice las operaciones de instalaciín,
mantenimiento o reconfiguraciín de este producto durante una tormenta.
•
Conecte cada cable de alimentaciín a una toma de alimentaciín eléctrica con
conexiín a tierra y cableado correctos.
•
Conecte a tomas de alimentaciín con un cableado correcto cualquier equipo que
vaya a estar conectado a este producto.
•
Si es posible, utilice una sola mano cuando conecte o desconecte los cables de
sent.al.
•
No encienda nunca un equipo cuando haya riesgos de incendio, de inundaciín o
de daños estructurales.
•
Desconecte los cables de alimentaciín, sistemas de telecomunicaciones, redes y
mídems conectados antes de abrir las cubiertas del dispositivo a menos que se
indique lo contrario en los procedimientos de instalaciín y configuraciín.
•
Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando
desee realizar una operaciín de instalaciín, de traslado o de apertura de las
cubiertas para este producto o para los dispositivos conectados.
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Para la conexin
Para la desconexiín
1.
APÁGUELO todo.
1.
APÁGUELO todo.
2.
En primer lugar, conecte los cables a los
dispositivos.
2.
En primer lugar, retire cada cable de
alimentaciín de la toma de alimentaciín.
3.
Conecte los cables de señal a los
conectores.
3.
Retire los cables de señal de los
conectores.
4.
Conecte cada cable de alimentaciín a la
toma de alimentaciín.
4.
Retire los cables de los dispositivos.
5.
ENCIENDA el dispositivo.
Declaración 2
PRECAUCIÓN:
Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza
33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante.
Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente
por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante. La
batería contiene litio y puede explotar si el usuario no la utiliza ni la maneja de forma
adecuada o si no se desprende de la misma como corresponde.
No realice las acciones siguientes:
•
Arrojarla al agua o sumergirla
•
Calentarla a una temperatura que supere los 100°C (212°F)
•
Repararla o desmontarla
Despréndase de la batería siguiendo los requisitos que exija el reglamento o la
legislaciín local.
Declaración 3
PRECAUCIÓN:
Cuando instale productos láser (como, por ejemplo, CD-ROM, unidades DVD,
dispositivos de fibra íptica o transmisores), tenga en cuenta las advertencias
siguientes:
Chapter 9. Related service information
191
•
No retire las cubiertas. Si retira las cubiertas del producto láser, puede quedar
expuesto a radiaciín láser perjudicial. Dentro del dispositivo no existe ninguna
pieza que requiera mantenimiento.
•
El uso de controles o ajustes o la realizaciín de procedimientos que no sean los que
se han especificado aquí pueden dar como resultado una exposiciín perjudicial a
las radiaciones.
PELIGRO
Algunos productos láser contienen un diodo de láser incorporado de Clase 3A o de
Clase 3B. Tenga en cuenta la advertencia siguiente.
Cuando se abre, hay radiaciín láser. No mire fijamente el rayo ni lleve a cabo ningún
examen directamente con instrumentos ípticos; evite la exposiciín directa al rayo.
Declaración 4
≥18 kg (37 libras)
≥32 kg (70,5 libras) ≥55 kg (121,2 libras)
PRECAUCIÓN:
Tome medidas de seguridad al levantar el producto.
Declaración 5
PRECAUCIÓN:
El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de
la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo.
Es posible también que el dispositivo tenga más de un cable de alimentaciín. Para
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Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
eliminar la corriente eléctrica del dispositivo, asegúrese de desconectar todos los
cables de alimentaciín de la fuente de alimentaciín.
2
1
Declaración 10
PRECAUCIÓN:
No coloque ningún objeto que pese más de 82 kg (180 libras) encima de los
dispositivos montados en bastidor.
Chapter 9. Related service information
193
Send us your comments!
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Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
Problem determination tips
Due to the variety of hardware and software combinations that can be encountered,
use the following information to assist you in problem determination. If possible,
have this information available when requesting assistance from Service Support and
Engineering functions.
•
Machine type and model
•
Processor or hard disk upgrades
•
Failure symptom
— Do diagnostics fail?
— What, when, where, single, or multiple systems?
— Is the failure repeatable?
— Has this configuration ever worked?
— If it has been working, what changes were made prior to it failing?
— Is this the original reported failure?
•
Reference/Diagnostics version
— Type and version level
•
Hardware configuration
— Print (print screen) configuration currently in use
— BIOS level
•
Operating system software
— Type and version level
Note: To eliminate confusion, identical systems are considered identical only if they:
1.
Are the exact machine type and models
2.
Have the same BIOS level
3.
Have the same adapters/attachments in the same locations
4.
Have the same address jumpers/terminators/cabling
5.
Have the same software versions and levels
6.
Have the same Reference/Diagnostics Diskette (version)
7.
Have the same configuration options set in the system
8.
Have the same setup for the operation system control files
Comparing the configuration and software set-up between "working and nonworking" systems will often lead to problem resolution.
Notices
References in this publication to IBM products, programs, or services do not imply
that IBM intends to make these available in all countries in which IBM operates. Any
reference to an IBM product, program, or service is not intended to state or imply that
only that IBM product, program, or service may be used. Subject to IBM’s valid
intellectual property or other legally protectable rights, any functionally equivalent
product, program, or service may be used instead of the IBM product, program, or
service. The evaluation and verification of operation in conjunction with other
Chapter 9. Related service information
195
products, except those expressly designated by IBM, are the responsibility of the user.
Trademarks
The following items are trademarks of the IBM Corporation in the United States or
other countries or both:
HelpCenter
HelpFax
IBM
OS/2
NetBAY3
Netfinity
Netfinity Manager
ThinkPad
SystemXtra
The following terms are trademarks of other companies:
Notes
Lotus Development Corporation
MMX and Pentium are trademarks or registered trademarks of Intel Corporation.
UNIX is a trademark or registered trademark of The Open Group in the United States
and other countries.
Windows NT is a trademark or registered trademark of Microsoft Corporation.
196
Hardware Maintenance Manual: xSeries 330 and IntelliStation R Pro
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File Number:
06P1796
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recovered post-consumer fiber.
06P1796
0406P1796
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