Samsung | Jitterbug | Quick-Start Guide
Model SPH-a310 and SPH-a310ZRA/Dual Band Tri-Mode/Part # GH68-32504A
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Quick-Start Guide
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Other charges and restrictions may apply. Coverage and service is not available everywhere. 1LiveNurse, brought to you in partnership with FONEMED,® is not a
substitute for dia ing 911 and should not be used in a case of emergency. FONEMED’s registered nurses offer advice regarding hea th care decisions, but they do
not prescribe medications or make diagnoses. GreatCall is not liable for any act or omission, including neg igence, of any FONEMED employee. LiveNurse is free
on select plans, but airtime charges do apply for the length of the calls made to the service. 2The information on Wellness Calls is NOT medical advice. Standard
usage rates apply while istening to Wellness Calls on your phone. 3GreatCall is not a hea th care provider and does not provide hea th care services. Medication
Reminders and Check-in Calls are not a substitute for professional medical advice, diagnosis, or treatment. You should seek the advice of your physician if you
have any questions about medical treatment. JItterbug and GreatCall are registered trademarks of GreatCall, Inc. Samsung is a registered trademark of Samsung
Electronics America, Inc. and its related entities. Copyright ©2010 GreatCall , Inc.
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1. Earpiece Speaker
7. Noise Reduction
Quick-Start Guide
The Inside Of Your Jitterbug®
2. Inside Display
3. Up/Down Button
4. Speakerphone Button
8. Power Button
6. Power Connector and
Accessory Connector
10. Microphone
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2. Detail Area – the middle of the Inside Display provides the details of each feature.
The screen on the inside of your Jitterbug® is referred to as the Inside Display. The
following diagram explains the areas of the Inside Display.
3. Action Line –line where questions or commands are displayed. You can respond by
pressing the
1. Feature Area
4. Additional Entries Exist– the small arrows indicate when entries are available before
or after the current screen. Use the “Up/Down”
button to scroll through entries.
2. Detail Area
4. Additional
Entries Exist
Quick-Start Guide
Quick-Start Guide
How To Read The Inside Display
Turning Your Jitterbug On
1. Open your Jitterbug.
3. Action Line
2. Press the
button in the upper right corner of the keypad until your Jitterbug
turns on and the Jitterbug logo appears on the Inside Display.
1. Feature Area – identifies the feature you are using. For example, when you are in the
Phone Book, you will see “PHONE BOOK” in the Feature Area.
3. When you hear a dial tone, your Jitterbug has service and is ready to use. If a
connection is not possible, a “No Service” message will appear on the Outside
Display and a dial tone will not be heard.
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For your convenience, each time you turn your Jitterbug® on, you
will see the Main Screen as shown. The Main Screen displays your
phone number at the top of the screen and allows you to access
all of the features on your Jitterbug. Your Jitterbug is designed
with the following four features installed in your phone:
4. Settings – you can change the color of the Inside Display, select Ring Tones, turn the
Jitterbug start-up Jingle on/off and change Bluetooth® settings.
You can easily access all of your features within the Main Screen using three simple
buttons located at the top of the keypad.
1. Use the “Up/Down”
button to scroll through the features of the Main Screen.
1. Phone Book – store up to 50 of the names and numbers that you
call most often.
2. When the feature you want to select is highlighted in gray in the middle of the Inside
Display, press the
button to select that feature.
2. Call History – an easy way to review your last ten incoming,
outgoing and missed calls, listed with the most recent first.
3. Phone Info – gives you your phone number, battery life, signal strength and
approximate minutes used per month.
3. The
button enables you to answer “No” to questions in the Action Line and return to
a previous screen. If you make a mistake while dialing a number or typing a Text Message,
button to back up and delete what you entered.
you can press the
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Quick-Start Guide
Quick-Start Guide
Your Main Screen
If you ever find yourself confused when using your Jitterbug, there are two easy
button several times in
ways to return to the Main Screen. Simply press the
a row, or close and then re-open your phone at any time. Both of these options
will give you a fresh start at the Main Screen.
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Receiving A Call
1. Open your Jitterbug.® You will hear a dial tone to indicate that there is service available.
Indicators of an incoming call when your Jitterbug is open:
2. Dial the full ten digit number using your keypad. If you accidentally press a wrong
button, press the
button to back up and delete the last number.
• The Light Signal on the front of your Jitterbug flashes.
3. P
ress the
button to place the call when you are finished dialing.
Using The Phone Book To Make A Call
1. Starting from the Main Screen, use the “Up/Down”
button and press the
button when “Phone Book” is highlighted in gray in the middle of the Inside Display.
2. Press the “Up/Down”
button to scroll through the contacts in your Phone Book.
3. When you find the desired name and number, press the
button to make the call.
You will see “Calling...” on the Inside Display followed by “Connected.”
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Quick-Start Guide
Quick-Start Guide
Placing A Call
•The phone number of the person calling will appear on the Outside Display.
•If the caller’s number is stored in your Phone Book then the name and number will appear
on the Inside Display. If the caller cannot be identified, you may not see the phone
number or you may see “Unavailable” or “Restricted.”
Receiving a call when your Jitterbug is closed:
1. If the caller’s name and number are stored in your Phone Book or the caller ID is
recognized, either the name or the phone number appears on the Outside Display.
2. Open your Jitterbug when you hear it ring. The Ring Tone will stop when the phone is opened.
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1. Open your Jitterbug and confirm it’s on.
Receiving a call when your Jitterbug® is open:
1. When the “ANSWER?” question appears on the Inside Display press the
Adjusting The Ringer Volume
button to connect.
2. A
“Connected” message will appear on the Inside Display and the caller’s voice will
be heard through the earpiece speaker.
2. Press the volume button on the outside of the phone below the Outside Display.
Press the top of the button to increase the volume and the bottom of the button to
decrease the volume.
Quick-Start Guide
Quick-Start Guide
3. A “Connected” message will appear on the Inside Display and the caller’s voice can
be heard through the earpiece speaker.
Turning Your Jitterbug Off
Ending A Call
To end a call, press the
button or close your Jitterbug.
Adjusting The Earpiece Speaker Volume
When you’re on a call, press the volume button up or down until the sound reaches a
comfortable level. Your Jitterbug has three volume options for your earpiece speaker that
you can adjust while on a call.
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1. Press and hold the
button in the upper right corner of the keypad until the
Jitterbug logo appears in the Inside Display.
2. Your Jitterbug will then turn off.
We recommend keeping your Jitterbug on at all times and charging it overnight
so you can always stay connected.
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Personalize Your Experience
Live Operators are available 24 hours a day, seven days a week, and can help you:
LiveNurse - FREE on most rate plans
• Look up a residential, business or government phone number.
Get unlimited, 24-hour advice from experienced, registered nurses in English or Spanish.
You’ll also have access to a pre-recorded health library, featuring current information on
hundreds of general health topics1.
• Connect you to any number in the U.S. or Canada.
The Wellness Call - FREE on most rate plans
• Update and manage your Phone Book.
• Place calls to anyone in your Phone Book.
It’s easy to call a Operator, just follow these three steps:
1. Open your Jitterbug.
2. Press the
button on the keypad.
3. Press the
button to place the call.
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Quick-Start Guide
Quick-Start Guide
Calling Operator Assistance
We’ve partnered with wellness expert and bestselling author Brian Alman, Ph.D. to help you feel
better immediately and long-term. If you struggle with things like stress, sleeplessness or weight,
this service can help with one motivational 4-5 minute call per week2.
Medication Reminders - $10 per month
Easily follow your medication schedule as prescribed by your doctor, track your adherence to
that schedule and even be connected to the pharmacy for prescription refills.3
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Quick-Start Guide
Quick-Start Guide
The Check-in Call - $5 per month
Daily phone calls ensure you or a loved one are being checked on. If assistance is needed,
a notification will be sent to your personal contacts for help.3
Daily Health Tips - FREE on all rate plans
Stay healthy with our Daily Health Tips service, brought to you in partnership with the American
Heart Association’s Go Red For WomenTM Movement. Every day you’ll receive informative tips
that support a heart-healthy lifestyle, delivered right to your phone.
Handset Replacement - $4 per month
This helpful service brings peace of mind if your phone is ever lost, stolen or damaged.
You’re covered if anything ever happens to your phone, we’ll replace it no questions asked.
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