Visioneer | 5820 - | Installation guide | Visioneer 5820 - Installation guide

Visioneer OneTouch
5820 Scanner
Installation Guide
FOR WINDOWS
COPYRIGHT INFORMATION
Copyright © 2001 Visioneer, Inc.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The Visioneer brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort brand name and logo are registered trademarks of ScanSoft, Inc.
Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. TextBridge is a registered trademark of
ScanSoft, Inc. ZyINDEX is a registered trademark of ZyLAB International, Inc. ZyINDEX toolkit portions, Copyright © 1990-1998, ZyLAB International,
Inc. All Rights Reserved. All other products mentioned herein may be trademarks of their respective companies.
Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The software described is furnished under a
licensing agreement. The software may be used or copied only in accordance with the terms of such an agreement. It is against the law to copy the software on
any medium except as specifically allowed in the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to another language, for any
purpose other than the licensee's personal use and as specifically allowed in the licensing agreement, without the express written permission of Visioneer.
Part Number: 05-0475-001
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software
Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer
is solely responsible for complying with all such laws and regulations.
Visioneer's Limited Product Warranty
If you find physical defects in the materials or the workmanship used in making the product described in this document, Visioneer will repair, or at its option,
replace, the product at no charge to you, provided you return it (postage prepaid, with proof of your purchase from the original reseller) during the 12-month
period after the date of your original purchase of the product.
THIS IS VISIONEER'S ONLY WARRANTY AND YOUR EXCLUSIVE REMEDY CONCERNING THE PRODUCT, ALL OTHER
REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE EXPRESSLY EXCLUDED. AS A RESULT,
EXCEPT AS SET OUT ABOVE, THE PRODUCT IS SOLD “AS IS” AND YOU ARE ASSUMING THE ENTIRE RISK AS TO THE PRODUCT'S
SUITABILITY TO YOUR NEEDS, ITS QUALITY AND ITS PERFORMANCE.
IN NO EVENT WILL VISIONEER BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY DEFECT IN THE PRODUCT OR FROM ITS USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
All exclusions and limitations in this warranty are made only to the extent permitted by applicable law and shall be of no effect to the extent in conflict with the
express requirements of applicable law.
FCC Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for the class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and if not installed, and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment has been certified to comply with the limits for a class B computing device, pursuant to FCC Rules. In order to maintain compliance with
FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in
interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the approval of manufacturer
could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
TABLE OF CONTENTS
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TA B L E O F C O N T E N T S
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The Visioneer OneTouch 5820 Scanner . . . . . . . . . . . . . . . . . . . . . . 2
What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Getting the PaperPort Online Documentation . . . . . . . . . . . . . . . . . 4
Step 1: Installing the Scanner Software . . . . . . . . . . . . . . . . . . . . . . . 5
Step 2: Connecting the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 3: Checking Out Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . 9
If the Scanner Is Not Properly Connected . . . . . . . . . . . . . . . . . 10
Three Ways to Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Scanning by Pressing the OneTouch Buttons . . . . . . . . . . . . . . . . . 13
Scanning from the Button Panel on the Screen . . . . . . . . . . . . . . . . 15
About the OneTouch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Scanning 35mm Slides and Filmstrips . . . . . . . . . . . . . . . . . . . . . . . 17
A Brief Explanation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configuring the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Creating New Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . 22
About the Configuration Dialog Box . . . . . . . . . . . . . . . . . . . . . 22
Selecting New Options for the Buttons . . . . . . . . . . . . . . . . . . . 25
Adjusting Scan Settings and Page Settings . . . . . . . . . . . . . . . . . 26
Setting Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Scanning from the PaperPort Software . . . . . . . . . . . . . . . . . . . . . . 34
Setting Up the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Scanning an Item Using the Twain Button . . . . . . . . . . . . . . . . 35
Adjusting Scanner Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Selecting a Predefined Scanner Setting . . . . . . . . . . . . . . . . . . . 39
Selecting Scan Configuration Options . . . . . . . . . . . . . . . . . . . . 40
Customizing a Scanner Setting . . . . . . . . . . . . . . . . . . . . . . . . . 41
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TABLE OF CONTENTS
Adjusting the Brightness and Contrast . . . . . . . . . . . . . . . . . . . 42
Selecting the Area of the Item You Want to Scan . . . . . . . . . . . 43
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
How to Uninstall your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
STEP 1: Uninstalling the Visioneer OneTouch Software . . . . . 45
STEP 2: Uninstalling the PaperPort Software . . . . . . . . . . . . . . 48
Cleaning the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Contacting Visioneer for Technical Support . . . . . . . . . . . . . . . . . . 49
Visioneer OneTouch 5820 Scanner Specifications . . . . . . . . . . . . . . 50
WELCOME
Congratulations on purchasing your Visioneer OneTouch 5820 USB
scanner. With your scanner, you can quickly scan paper documents,
color photos, 35mm slides, and negatives to place their electronic
images on your computer.
WHAT’S IN THE BOX
Before starting the installation, check the contents of the box to make
sure that all parts are included. If any items are missing or damaged,
contact the dealer where you purchased the scanner.
Visioneer OneTouch 5820 Scanner
Transparency mask with both
sides shown
Installation CD
Power supply
Note: In addition to this Installation Guide you’re reading, the
Installation CD also includes the ScanSoft PaperPort Online
Documentation, the guide for the ScanSoft PaperPort software. You can
print a copy of either of these guides from the CD to your printer.
VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
THE VISIONEER ONETOUCH 5820 SCANNER
Document cover
Transparency
light source
Document pad
Reference frame
Glass
OneTouch
buttons panel
Status light
Transparency Adapter cable
Transparency Adapter port
Power jack
USB cable
THE VISIONEER ONETOUCH 5820 SCANNER
Document cover. Close the document cover after placing items on the scanner glass.
Transparency light source. Shines light down through the glass onto the scanning sensors in
the body of the scanner.
Document pad. Helps to secure the document in place on the scanner glass.
Reference frame. Place items face down within this frame. Markings on the border of the
frame show where to align various paper sizes.
Glass. Place items face down on top of the glass in the upper left corner.
OneTouch button panel. Press a OneTouch button to scan, email, or copy an item.
Status light. Shows the scanner’s status. Green light: scanner is on and ready to scan. Orange
light: scanner is busy.
TPA (Transparency Adapter) cable. Supplies power from the scanner body to the
transparency light source.
TPA (Transparency Adapter) port. If the TPA cable is unplugged or loose, plug it into this
port.
Power jack. Plug the scanner power cord into this jack.
USB cable. Plug the USB cable into a USB port on the computer, keyboard, or USB hub.
Note: The scanner does not have an on/off switch. Press a button on the front of the
scanner to start scanning an item.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
WHAT YOU NEED
To use the scanner and software, you need the following:
■ IBM PC (or 100-percent compatible) Pentium or equivalent
■
Microsoft Windows 98, Windows 2000, Windows Me, or
Windows XP
■
One available Universal Serial Bus (USB) port on your computer
■
Available internal memory (RAM):
■
Windows 98—32 megabytes (MB) or more
■
Windows 2000, Me, or XP—64 MB or more;
128 MB recommended for Windows XP
■
70 MB of free hard disk space
■
A VGA or SVGA monitor. Recommended settings for your monitor
are as many colors as possible—High Color (16-bit), True Color
(24-bit or 32-bit). Set the resolution to at least 800 by 600 pixels.
To set your monitor’s colors and resolution, open the Windows
Control Panel, double-click Display, and then click the Settings tab.
■
A CD-ROM drive
GETTING THE PAPERPORT ONLINE DOCUMENTATION
The Installation CD also includes your ScanSoft PaperPort User’s Guide.
This guide provides more detailed information about PaperPort’s
features. Please see the CD to view the manual. You can also print the
manual from the CD.
STEP 1: INSTALLING THE SCANNER SOFTWARE
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STEP 1: INSTALLING THE SCANNER SOFTWARE
Note: You must install the scanner software before connecting the
scanner to your computer. Otherwise, the correct driver software for
your scanner will not be installed and it may not work properly.
To install the scanner software:
1. Start Microsoft Windows and make sure that no other applications
are running.
2. Insert the CD into your computer’s CD-ROM drive. The CD
automatically starts.
Note: If the CD does not automatically start, make sure the CD
drive’s door is completely shut. If the CD still doesn’t start, click the
Windows icon that shows the drives on your computer. (Usually, the
icon is named My Computer.) The window shows the drives available
on your computer. Double-click the icon for your CD-ROM drive to
see the list of files on the CD. Double-click the file named
START32.EXE. The CD starts.
3. From the list of options that appears on the screen, select ScanSoft
PaperPort.
4. Select Install ScanSoft PaperPort.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
5. Follow the instructions on the screen to install the PaperPort
software on your computer.
During installation, a message instructs you to connect the scanner
to the computer.
6. Follow the steps in “Step 2: Connecting the Scanner” to connect
the scanner. When you’re finished, click Finish in the dialog box
above.
STEP 2: CONNECTING THE SCANNER
The Visioneer OneTouch 5820 scanner connects to any available USB
port. Check your computer’s manual for the USB port location.
Note: You do not have to shut off the power to your computer when
connecting the scanner to a USB port.
STEP 2: CONNECTING THE SCANNER
7
To connect your Visioneer OneTouch 5820 scanner:
1. Check that the TPA cable is plugged into the TPA port on the back
of the scanner.
Your 5820 scanner is shipped with the TPA cable already plugged
into the TPA port, however, if the cable came loose during
shipping, you must plug it into the port securely.
2. Plug the USB cable on the back of your scanner into any USB port
on your computer.
If the plug does not attach easily, make sure that you are plugging it
in correctly. Do not force the plug into the connection.
USB
Note: If you have not installed the software yet, unplug the cable
from the computer and install the software now. When the software
installation is complete a message tells you to connect the scanner.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
3. Plug the power supply cable into the jack on the TPA cable and
then plug the power supply into a wall outlet.
Power supply
Power jack
The status light comes on indicating that the scanner is receiving
power. Your computer recognizes that a scanner has been plugged
into the USB port and automatically loads the appropriate software
from the CD to run the scanner.
When the software is finished loading, the Finish button on the
dialog box on the computer screen becomes active.
4. Click the Finish button.
The scanner’s status light is green when the scanner and computer
are communicating properly.
That completes the steps to connect your scanner to the computer.
5. Click Yes, I want to restart my computer now.
6. Click Finish.
Your computer restarts and your scanner is now ready to scan.
STEP 3: CHECKING OUT YOUR SCANNER
9
7. If you removed the CD from the CD drive and want to install other
software, reinsert the CD into the drive.
In addition to installing the other software from the CD, you can
also view and print the User Guides.
Remove the CD from the computer when you’re finished and store
it in a safe place.
STEP 3: CHECKING OUT YOUR SCANNER
The Visioneer OneTouch 5820 scanner software comes with special
software, called the OneTouch software, that you to use scan with the
OneTouch buttons. The OneTouch software adds the scanner icon to
the Windows taskbar (at the bottom right corner of the computer
screen). If the scanner is properly connected, the scanner icon looks like
the one in this figure.
Scanner icon
If the icon has a red X through it, the scanner is not properly connected.
See the next section, “If the Scanner Is Not Properly Connected,” for
the steps to fix the problem.
To check the status of the scanner:
1. Right-click the scanner icon in the Windows taskbar.
The shortcut menu appears.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
2. Choose About from the shortcut menu.
A dialog box confirms that the scanner is properly connected.
3. Click OK to close the dialog box.
That’s it. Your scanner is ready to scan.
See “Three Ways to Scan” on page 12.
Note: The scanning lamp under the scanner’s glass needs to warm up
before you can scan. A status message lets you know when the lamp is
ready. The lamp then remains ready so you don’t have to wait for it to
warm up each time you want to scan. To conserve electricity and
prolong the life of the scanner, you can set the length of time for the
lamp to remain lit before powering down. See “Setting Preferences”
on page 31.
IF THE SCANNER IS NOT PROPERLY CONNECTED
If the scanner icon on the Windows taskbar has a red “X” through it, the
scanner is not properly connected.
Check for one of these possible problems:
• Is a cable loose or not plugged in securely? Inspect all cable
connections. Make sure all the cables are plugged in securely.
STEP 3: CHECKING OUT YOUR SCANNER
11
• Is the scanner’s power light on? Turn on the scanner’s power. If the
light still doesn’t come on, plug the power adapter into another
electrical outlet.
• Did you restart the computer after installing the software? If you
didn’t restart the computer, it may not have loaded all of the software
files. Try restarting your computer.
Please see the Readme file in the PaperPort directory on your computer’s
hard drive. The Readme file contains additional information that may
help you diagnose problems connecting the scanner. Also see
“Troubleshooting” on page 44 for more information.
To connect the scanner:
1. After checking for all the above problems, right-click the scanner
icon with the red X over it.
The shortcut menu appears.
2. Choose Connect from the shortcut menu.
The software finds the scanner and makes the connection. The
scanner icon will no longer have a red X through it, and you’re
ready to begin scanning.
If you try all the troubleshooting procedures described above and in the
Readme file, and the scanner icon still has a red X through it, you may
have a malfunctioning scanner. Please see “Contacting Visioneer for
Technical Support” on page 49 for technical assistance telephone
numbers. Also visit our web site at www.visioneer.com for additional
technical information.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
THREE WAYS TO SCAN
You can scan items by pressing a OneTouch button, by clicking a
button on the screen, or from the PaperPort software (or other Twain
software).
• Scan with the scanner buttons.
Press a button on the scanner’s front panel. See “Scanning by Pressing
the OneTouch Buttons” on page 13
• Scan from the screen
Click the scanner icon on the Windows taskbar. A panel representing
the scanner buttons appears. Click a button on the panel on the
screen. See “Scanning from the Button Panel on the Screen” on
page 15 for details.
• Scan from the PaperPort software (or other Twain software)
To scan from the PaperPort software, start the software, and then
click the Twain icon on the PaperPort Command Bar. You can also
scan from other Twain software.
See “Scanning from the PaperPort Software” on page 34 for details.
SCANNING BY PRESSING THE ONETOUCH BUTTONS
13
SCANNING BY PRESSING THE ONETOUCH BUTTONS
Pressing a scanner button scans the item, and then sends the image
either to the printer, or to a software application on your computer.
To scan by pressing a button on the scanner:
1. Place an item to scan on the glass, face down, and align the edge of
the item with the arrow marker at the lower left corner of the glass.
2. Close the document cover and press one of the OneTouch buttons.
The scanner starts scanning the item. Messages just above the
Windows taskbar shows the status of the scanning.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
During scanning, the scan progress window shows a small copy of the
image, as illustrated by this example:
When the scan is complete, the scanned image appears in the
destination software. In this example, the destination software is the
PaperPort Desktop.
SCANNING FROM THE BUTTON PANEL ON THE SCREEN
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SCANNING FROM THE BUTTON PANEL ON THE SCREEN
Scanning from the button panel on the screen is just like pressing a
scanner button, except you click the button on the screen. The scanner
scans the item, and then sends the image either to the printer, or to a
destination application on your computer. This method of scanning is
especially helpful if the scanner is not located close to your computer.
To scan from the screen:
1. Place an item to scan on the glass, face down, close the lid, and then
click the scanner icon on the Windows taskbar.
The scanner button panel appears on the screen.
2. Click the button you want to use to scan.
The scanner starts scanning the item; the messages about the
scanning appear above the Windows taskbar; the progress window
shows the image as it is scanned. When the scan is complete, the
scanned image appears in the destination application.
The icons on the buttons indicate the destination application for the
scanned image. For example, in the illustration above, the icon on the
email button is for the email application, MS Outlook. When you click
the email button, the item is scanned, and then MS Outlook opens. In
this case, the scanned image automatically becomes an attachment to
send with an email message.
A question mark icon on a button means your computer does not have
an application that corresponds to that button’s functions. For example,
if your computer does not have an email application, the Email button
will have a question mark icon on it.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
ABOUT THE ONETOUCH BUTTONS
The OneTouch buttons are preconfigured to scan items at various
settings, and then send the scanned image to a preselected destination
software application. You can change the settings for each button. See
“About the Configuration Dialog Box” on page 22.
The following table lists the scanner’s preconfigured settings:
Button
Preconfigured Settings
Email
Scans the item as a color photo and attaches it to a
new email message in your email application
Copy/Print
Prints the scanned item in black and white on your
printer/copier at the printer/copier’s default resolution
Scan
Scans the item as an 8.5" x 11" color page and displays
it in PaperPort
Note: If a button is not preconfigured, the Configuration dialog box
appears when you press that button so you can configure it manually.
For example, if your computer does not have email software installed,
the Email button cannot be preconfigured.
SCANNING 35MM SLIDES AND FILMSTRIPS
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SCANNING 35MM SLIDES AND FILMSTRIPS
You can scan 35mm slides and film negatives using the reversible mask
that came with your 5820 OneTouch scanner. You can scan both
positive film and negative images.
A BRIEF EXPLANATION
Your scanner has sensors that capture the image of the item being
scanned. Those sensors are located in the body of the scanner. When
you scan a paper item, the light in the bottom of the scanner shines up
on the paper and reflects the paper’s image down onto the scanning
sensors. If a 35mm slide or negative is on the glass, however, the light
from the bottom of the scanner would shine up through the transparent
35mm slide or negative and would not reflect its image onto the sensors.
That is why your scanner has a light in its document cover. When you
scan a 35mm slide or negative, the light in the bottom of the scanner
turns off, and the light in the cover shines down through the film onto
the sensors to capture the film’s image.
To position a 35mm slide or negative for scanning:
1. Place the protective mask on the scanner glass. The markings on the
mask clearly show which side should be facing upward to scan a
35mm slide.
2. Align the square corner of the glass with the arrow on the scanner’s
reference frame.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
3. Position the 35mm mask on the glass. The mask has one square
corner. Align that corner with the arrow on the scanner body.
Make sure that the text on the 35mm mask faces up so slide fits
properly in the mask.
Follow the directions on the mask and place the 35mm slide
horizontally into the slide holder.
Calibration slot
Notice that the mask has a narrow slot above the 35mm slide
holder. That slot is for calibration to assure that you get the best
possible scan results. Do not place items to be scanned in the
calibration slot.
SCANNING 35MM SLIDES AND FILMSTRIPS
19
4. To scan a negative, first slide the filmstrip into the 35mm negative
mask and center the frame you want to scan in the opening.
Then position that mask on the glass and align its square corner
with the arrow on the scanner body. Make sure the text on the mask
faces up.
The 35mm negative mask also has a calibration slot. Do not place
items to be scanned in the calibration slot.
You’re now ready to scan the slide or negative.
To scan a 35mm slide or negative:
1. Start the PaperPort software and click the Twain icon on the
toolbar.
The Visioneer Scan Manager appears.
Tip: You can also start the Visioneer Scan Manager from the scanner
buttons by setting a button to “Configure Before Scanning.” See
“Selecting New Options for the Buttons” on page 25.
2. Click the drop-down menu at the top of the Scan Manager and
choose the type of transparency to scan.
Transparency Positive—scan 35mm slide positives
Transparency Negative—scan negatives film or 35mm slide
negatives
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
Click the drop-down arrow
and choose the transparency
scanning option from this
menu,
The option “Reflective” is
for scanning paper items,
not slides or filmstrips.
3. Click Preview to preview the image and, if necessary, adjust the
various settings, then click Scan when the image is what you want.
See “Scanning from the PaperPort Software” on page 34 for details
about scanning, and also see, “Adjusting Scanner Settings” on
page 38 for the steps to adjust the settings.
Tip: Set the resolution to 1200 dpi or higher when scanning your
slides and filmstrips.
4. When you are finished scanning, remove the masks from the
scanner glass and store them in the protective bag.
5. Choose Reflective from the Scan Manager’s drop-down menu to
reset for scanning paper items.
Reflective turns off the transparency light in the document cover.
6. If you adjusted the resolution and other settings for scanning slides
or film, reset those settings for scanning paper items.
CONFIGURING THE SCANNER
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CONFIGURING THE SCANNER
When you first connect your scanner to a computer, the scanner’s
software configures each OneTouch button with appropriate settings.
But, if you want to change the settings, you can reconfigure the buttons
by selecting new options from the Configuration dialog box. You
display the Configuration dialog box from either the shortcut menu or
the Button Panel.
To display the Configuration dialog box from the shortcut menu:
1. Right-click the scanner icon.
Scanner icon
The shortcut menu appears.
2. Choose Configure on the shortcut menu.
The Configuration dialog box appears. Click the tab that
corresponds to the button you want to configure.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
To display the Configuration dialog box from the Button Panel:
1. Right-click the button you want to configure.
The Configuration dialog box appears. The tab for the scan button
you clicked is selected for you.
CREATING NEW CONFIGURATIONS
You cannot change settings such as brightness or contrast of the preset
configurations. To scan with settings other than those offered by the
preset configurations, you must first create a new configuration and
then use it to scan.
To create a new configuration, click the New button. You can also click
Copy to copy a preset configuration, change its settings, and then save it
under a new configuration name. To see Help for creating a new
configuration, press the F1 key on your keyboard.
ABOUT THE CONFIGURATION DIALOG BOX
The Configuration dialog box shows the current settings for each
scanner button. The tabs across the top of the dialog box correspond to
the buttons. Clicking a tab shows the current settings for the
corresponding button on the scanner.
For example, the following figure shows the current settings for the Scan
button because the Scan tab is selected. The Scan button is set up to
scan the item with the configuration named Scan Magazine, and then
after the scanning is finished, to open PaperPort to display the scanned
image. The Format and Page(s) setting is to scan as a bitmap for a single
page item.
CONFIGURING THE SCANNER
Select a software
application to
send the scanned
image to that
application.
23
Click this
tab to set
preferences.
Select a setting
for scanning
the item.
Select format
and page(s)
options for the
button.
See “Setting Preferences” on page 31 to set Preferences.
▼
Important: To get help with the scanner’s features or any of the
options in the Configuration dialog box:
■
Press the F1 key on your keyboard.
■
Click the Help button at the top right corner of the Configuration
dialog box.
To display the Configuration dialog box:
1. Right-click the scanner icon.
Scanner icon
The shortcut menu appears.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
2. Choose Configure from the shortcut menu.
The Configuration dialog box appears. The options on the
Configuration dialog box are:
Select Destination—the list of applications that can open to display the
scanned image. Select the application that you want to automatically
open to display or process the scanned image.
Select Configuration—the list of the button’s scan configurations. The
configuration settings include: color, black and white, or grayscale,
resolution in dots per inch (dpi), page size, brightness, and contrast. To
see the details about a configuration, click its icon in the list. Click the
icon again to close the detailed information.
Clicking an icon expands
the configuration to show
its settings.
CONFIGURING THE SCANNER
25
Select Format and Page(s)—a set of options for selecting a format for
the scanned image and whether to scan a single page or multiple pages.
The formats are bitmap and PaperPort. Use PaperPort for scanning any
item. Bitmaps are usually for photos or artwork. The page icons
represent single or multiple page scanning.
Scan single page
Scan multiple pages
Scan multiple pages and
stack them on the
PaperPort Desktop
Properties—displays a dialog box for selecting options about the
destination application for the scanned image. Each destination
application has its own properties dialog box.
Folder Copy—displays a dialog box for selecting the folder to use for
storing a copies of the scanned images.
SELECTING NEW OPTIONS FOR THE BUTTONS
You can select a new destination application, configuration, and image
format for a scanner button to optimize it for the type of scanning you
want to do. You use the Configuration dialog box to select new options.
To select new options for a scanner button:
1. Right-click the scanner icon in the Windows taskbar to see the
shortcut menu, and then choose Configure to display the
Configuration dialog box.
The Configuration dialog box appears.
You can also press and hold down the button that you want to
change.
The tab of the button whose options you want to change is already
selected. If the tab is not selected, click it.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
2. Scroll the list of applications in the Select Destination list and click
the new application you want to use to view and work with the
scanned image.
Note: If you select a word processing program such as Microsoft
WordPad or Microsoft Word and a configuration for OCR, the text
in scanned images is automatically converted to word processing text
by the optical character recognition (OCR) software that you receive
with the scanner. The converted text then appears in the selected
destination application.
3. Click a selection in the Select Configuration list to choose a new
scan configuration for the selected scanner button.
The configurations are preset for the application you select in the
application list. If you select another application, the configurations
are for that application.
4. Select one of the Format and Page(s) options for the button.
5. Click OK.
Now when you press the scanner button, it scans the image using
the new configuration settings and displays the scanned image in
the new destination application.
Note: If you want to scan using the Visioneer Scan Manager, click
the option, Configure before Scan. Now when you press the selected
scanner button, the Visioneer Scan Manager appears first and you can
use it to scan.
ADJUSTING SCAN SETTINGS AND PAGE SETTINGS
When scanning using a configuration that you created yourself, you can
adjust that configuration’s scan settings and page settings. For example,
if the scanned image is too dark, you can adjust the brightness of the
scan setting.
CONFIGURING THE SCANNER
27
Note: You cannot change the scan settings or page settings for any of
the predefined scan configurations. You can only adjust settings for
scan configurations that you create yourself.
To adjust the scan settings and page settings:
1. Press and hold down a button on the scanner.
The Configuration dialog box appears.
The selected tab on the dialog box corresponds to the button you
pressed. You can click the other tabs for the other buttons.
2. In the Select Configuration list, click the configuration that you
want to adjust.
For example, the following figure shows a configuration named
Special Scan for Dark Print (which you would have created earlier).
28
VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
3. Click the Edit button.
The dialog box appears for adjusting the scanning settings of the
selected configuration.
4. Adjust the scan settings that you want.
Mode—Select Black/White to scan in black and white. For
example, letters and memos are usually scanned in black and white.
Select Grayscale to scan items such as documents containing
drawings or black and white photographs. The scanning produces
an image in varying shades of gray. Select Color to scan color
photographs and other color items.
Resolution—Drag the slider to the right or left to adjust the dots
per inch (dpi) of the resolution. The maximum resolution is 600
dpi; the minimum is 50 dpi. The higher the dpi setting, the sharper
and clearer the scanned image. However, higher dpi settings take
longer to scan and produce larger files for the scanned images.
Brightness and Contrast—Drag the sliders to the right or left to
adjust the brightness and contrast of the scanned image. The
Contrast setting does not apply to the Black/White mode.
CONFIGURING THE SCANNER
29
5. Click the Page Settings tab to adjust the scan page settings.
Page Size—Choose a page size from the drop-down list. The
outlines on the picture represent the various page sizes. Clicking
one of those outlines also selects it as the page size for the scan. If
you select the Custom option from the drop-down list, boxes
appear in place of the picture. Enter the horizontal and vertical page
dimensions in the boxes.
AutoCrop—Select this option to let the scanner automatically
determine the size of the item being scanned. For example, if you
put a photo in the middle of the glass, the scanner will
automatically determine the size of the photo. When AutoCrop is
selected, the scanner makes two passes—the first pass senses the
item’s size, and the second pass scans the image. This option
overrides the Page Size menu selection.
DeScreen—Select this option when scanning a picture from a
newspaper or magazine article, or other items that contains images
with patterns or dots. Scans of patterns or dots sometimes have a
distorted or wavy appearance. The scanner scans the item to
compensate for the patterns and dots, and produces a clearer image.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
The scanning may slow down a bit when this option is selected. You
don’t need to select this option when scanning photographs. The
DeScreen setting does not apply to the Black/White mode.
Gamma—Drag the slider to improve how the colors in a scanned
image look on your monitor. Gamma correction allows you to
achieve precise color matching. Because the computer cannot
always transmit the exact color information to the hardware, you
may have to make some color adjustments using the Gamma
feature.
The default Gamma setting works fine in most cases and normally
does not need to be adjusted.
6. Click OK.
The Configuration dialog box reappears. Make sure the
configuration you just defined is selected.
7. Click OK on the Configuration dialog box.
The new configuration and its adjusted settings now apply to the
button whose tab is selected at the top of the Configuration dialog
box.
Note: If you select the Copy/Print button, the dialog box for editing
and adjusting the settings will have a Device tab for selecting options
for a printer or copier. See the Help for more information.
CONFIGURING THE SCANNER
31
SETTING PREFERENCES
The preferences apply to each button and to the scanner.
To set preferences:
1. On the Configuration dialog box, select the tab for a button to set
its preferences.
2. Click the Preferences tab on the Configuration dialog box.
Preferences tab
The Preferences dialog box appears. The dialog box shows which
button you selected for new preferences.
The name of the button to receive new preferences
If the Button tab on the Preferences dialog box is not selected, click
it.
Show All Destinations—Clicking this option automatically selects
all the destination applications categories. When you click the
button’s tab on the Configuration dialog box, its list of destination
applications include all of the applications on your computer that
32
VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
fall into these categories. For example, the destination applications
for the email button are usually email applications. By selecting the
Show All Destinations option as the preference for the email
button, all the other types of applications are included in the list of
email destination applications.
Select Destinations—Select this option to individually choose the
types of applications to include in the button’s list of destination
applications. Click in the boxes for the types of applications to
include in the button’s list.
Show Scan Progress Window—Select this option to see the
window that shows a rendition of the image during the scanning.
See the sample on page 14.
3. Click the General tab to set preferences for the scanner.
Show Status Window—Select this option to see the small window
at the bottom right corner of the screen that shows the status of the
scanning and other information as shown in this sample:
CONFIGURING THE SCANNER
33
Show Scanner Icon in Windows Taskbar—Select this option to
see the small icon representing the OneTouch scanner in the
Windows taskbar
Scanner icon
Scanner Lamp turns off—These options control when the scanner
lamp powers goes off.
After idling for xx minutes—Select this option to
automatically turn off the lamp if the scanner hasn’t been used
for the specified time. This option saves energy and extends the
lamp’s life. Click in the box and enter the number of minutes
for the lamp to remain idle before turning off. If you scan when
the lamp is off, it warms up before scanning resumes.
On System Standby/Shutdown—Select this option to turn off
the lamp when you turn off your computer, or when the
computer’s energy saver option automatically puts the computer
into standby mode.
Folder for Temporary Images—Click the Folder button and then
select a folder for the scanner’s temporary images. During scanning,
a temporary file contains scan information about the image.
Because temporary image files can sometimes be large, select a
folder that has sufficient disk space available.
4. Click OK.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
SCANNING FROM THE PAPERPORT SOFTWARE
Instead of using a scanner button, you can scan directly from the
PaperPort software. This is particularly helpful when you’re using
PaperPort to file and save your scanned items.
Note: You can also scan directly with other software that meets the
Twain standards for scanning, which includes many graphics and
imaging applications available for your computer. The following steps
explain how to set up and scan from the PaperPort software but you
use the same basic processes with other Twain software.
SETTING UP THE SCANNER
To scan from PaperPort, you must first do a one-time-only set up of the
software.
To set up the scanner:
1. If the PaperPort software isn’t currently running, double-click the
PaperPort icon on the Windows Desktop to start it. The PaperPort
Desktop appears.
2. From the File menu, choose Select Source. The Select Source
dialog box appears, listing all Twain devices installed on your
computer.
Twain devices include scanners, digital cameras, and other
equipment that can capture images for your computer. Twain is a
standard method that computers use to receive images from those
devices.
SCANNING FROM THE PAPERPORT SOFTWARE
35
3. Choose the Scan Manager, and then click Select.
Your scanner is now set to scan.
Note: You don’t need to complete Steps 2 and 3 again, unless you
change the selected source to another Twain device.
SCANNING AN ITEM USING THE TWAIN BUTTON
To scan an item:
1. If the PaperPort software isn’t currently running, double-click the
PaperPort icon on the Windows desktop to start it.
The PaperPort Desktop appears.
2. Open the scanner cover, place the item you want to scan face down,
and close the cover.
3. Click the Twain icon on the PaperPort software’s Command Bar,
or choose Acquire from the File menu.
The Scan Manager appears.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
4. From the list of Scanner Settings labeled “Scan Page For,” select the
most appropriate setting for the item you’re scanning. In the
example above, the selected setting is “Color Document-Faster.”
5. Click the Preview button.
The scanner scans a preview of the item and displays it in the Scan
Manager. In the figure below, the picture shows a close-up of a boy
and a dog.
6. You can now fine-tune the options on the Scan Manager for the
item you’re scanning.
Note: For additional details about the Scan Manager’s features click
the Help button on the Scan Manager.
Select another
scanner setting if
you want it for
the item being
scanned.
To adjust the
size of the scan
area, or crop the
image, drag the
borders of the
selection rectangle surrounding
the item.
Select other
settings here if
want them for the
item being
scanned. You also
use these settings
to customize a
scan setting.
Click Scan to scan the
item and display it in
the application.
Click Preview to check the
image again until it’s what
you want for scanning.
SCANNING FROM THE PAPERPORT SOFTWARE
37
7. Check the preview image. If you want to change the scanner setting
for the item, click one of the options in the list to “Scan Page For.”
For example, to scan a black and white image instead of a color
photo, select Black & White Photo in the list.
See the table in the section “Selecting a Predefined Scanner Setting”
on page 39 for a description of these predefined settings.
8. To select the area to scan, drag the borders of the selection rectangle
surrounding the preview image to reduce or enlarge the area.
When you preview an item to scan, the selection rectangle around
the image indicates the scan area. However, you may want to select
only a certain area of an item to scan. Selecting an appropriate scan
area can result in a faster scan and a smaller file size. See “Selecting
the Area of the Item You Want to Scan” on page 43 for details.
The scanned image’s file size and available space on your computer’s
hard drive are shown at the bottom left side of the Scan Manager.
9. If you want to preview the item again with the new settings, click
the Preview button again on the Scan Manager.
10. When you are satisfied with the preview image, click the Scan
button on the Scan Manager. The scanned item appears as a
thumbnail image in the ScanSoft PaperPort Desktop.
Thumbnail image
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
ADJUSTING SCANNER SETTINGS
You can adjust the scanner settings to fine tune the scanned item to get
the best possible image. This section tells you how to:
■
Select a predefined scanner setting.
■
Select scan configuration options.
■
Customize a scanner setting.
■
Adjust the brightness and contrast.
■
Select the area of the item you want to scan.
ADJUSTING SCANNER SETTINGS
39
SELECTING A PREDEFINED SCANNER SETTING
In the Scan Manager, you can select one of the predefined scanner
settings from the list “Scan Page For.” The settings are described in the
following table.
Scan Page For
Default Setting
To Scan
Description
Editing Text
(OCR)
Black-and-white
300 dpi
Business letters,
contracts, memos, and
other documents that
you want to edit
Enhances the use of OCR
software for converting item
text to editable text. Provides
higher quality and a larger file
size than the Faxing, Filing or
Copying scan setting.
Faxing, Filing,
or Copying
Black-and-white
200 dpi
Newspaper and
magazine articles,
receipts, forms, and
other text items
Provides the fastest scan time
and smallest file size.
Black & White
Photo
Grayscale
100 dpi
Black-and-white photos
Provides the best setting for
black-and-white photos.
Color
Document—
Faster
Color
100 dpi
Color pages with many
graphics, or mixed
graphics and text, line
art, or photos that
require a quick scan
Creates a reasonable scanned
color item in a file that is not
too large. This is the scanner’s
default setting.
Color
Document—
Better Quality
Color
200 dpi
Photographs and color
items
Provides the ideal setting for
color items, item editing,
desktop publishing, and highquality output. Results in a
color scan with slower scan
time and a larger file size.
Custom
Color
100 dpi
Any item
You select all the options for
scanning. Also used to create
and add a new scan setting to
the list.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
True Color Grayscale B&W
Selecting the proper scanner setting before scanning produces the best
results for a scanned item. The scanner setting determines the resolution
of the item and the number of possible shades of gray or color. The
symbols next to the setting names indicate the scan mode—True Color,
Grayscale, or Black and White. The scanner settings affect the speed of
the scan and the file size. The Scan Manager shows the approximate file
size of a scanned item to help you decide whether to use a particular
scanner setting.
Note: Your scanner is initially set to scan with the setting Color
Document—Faster. To scan at a higher resolution, select Color
Document—Better Quality. Note, however, that scanning at a higher
resolution creates a larger file size, takes longer to scan, and may not
print any better. To minimize the file size and the time required to get
a better quality scan, select just the area of the item that you want to
scan. For more information about selecting the area of an item, see
“Selecting the Area of the Item You Want to Scan” on page 43.
SELECTING SCAN CONFIGURATION OPTIONS
The scan configuration options provide you with additional settings
when scanning an image. Note that when you select one of the
predefined scanner settings, these options show what is already selected
for that setting, but you can change them as you wish.
The options are:
Mode—Shows the scan mode such as color, grayscale, and black-andwhite. Click the drop-down arrow to see your choices for the scan
mode. The symbols next to the selections indicate their mode setting.
Choose one of the modes for scanning from the list.
Res—This is the resolution setting for the scan in dots-per-inch (dpi).
The higher the dpi, the sharper the image. But higher dpi settings also
produce larger files sizes. Usually the higher resolution settings are used
for precision work, such as photographs or fine artwork. Click the dropdown arrow and choose one of the resolution settings from the list.
ADJUSTING SCANNER SETTINGS
41
Size—The page size for the image. If you want to use one of the preset
sizes, click the drop-down arrow and choose the size from the list. If you
want to create a custom size, click on the picture window and drag the
mouse. A dotted box on the window indicates the page size, and the two
number boxes—with the vertical and horizontal symbols next to
them—show the actual page size in inches. You can also enter the
vertical and horizontal sizes in those two number boxes. To set the units
for the sizes, click the drop-down arrow for the size units. The choices
are inches, cm (for centimeters), and pixels.
AutoCrop—Select this option to let the scanner automatically
determine the size of the item being scanned. For example, if you put a
photo in the middle of the glass, the scanner will automatically
determine the size of the photo. When AutoCrop is selected, the
scanner makes two passes—the first pass senses the item’s size, and the
second pass scans the image. This option overrides the selections for
Size.
Adv. Settings—Click this button to see advanced settings for scanning.
See the online Help information for details about the advanced settings.
CUSTOMIZING A SCANNER SETTING
You can create custom settings to add to the list of options on the Scan
Manager.
Note: Predefined settings cannot be customized.
To create a new scanner setting:
1. In the Scan Page For options, select Custom to create a new
scanner setting.
2. In the Scan Configuration options, select the options you want for
your custom setting.
3. If you want to adjust the advanced settings for your custom setting,
click the Adv. Setting button. Click the Help button to see more
information about the advanced settings.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
4. Click the Save As button.
The Save As dialog box appears.
5. Type a name for the new scanner setting.
6. Click Save.
The new setting is added to the list of “Scan Page For” options at the
top of the dialog box.
ADJUSTING THE BRIGHTNESS AND CONTRAST
Sometimes an item is scanned with the brightness and contrast set to be
too light or too dark. For example, a note written with a light pencil
may need to be scanned darker to improve legibility.
You can adjust the brightness and contrast at which grayscale and color
items are scanned. You can also adjust the brightness for black-andwhite items.
To adjust brightness and contrast:
1. Click the Adv. Settings button on the Scan Manager. The
Advanced Settings dialog box appears.
Drag to adjust brightness
Drag to adjust contrast
2. Select the User Defined option.
ADJUSTING SCANNER SETTINGS
43
3. Drag the Brightness slider to the left to make the item darker or to
the right to make the item lighter.
4. Drag the Contrast slider to the left to decrease the contrast or to
the right to increase the contrast.
5. Click OK on the Advanced Settings dialog box.
Note: For more detailed information on advanced settings, click the
Help button on the Scan Manager.
SELECTING THE AREA OF THE ITEM YOU WANT TO SCAN
When you preview an item to scan, the selection rectangle around the
image indicates the scan area. However, you may want to select only a
certain area of an item to scan. Selecting an appropriate scan area can
result in a faster scan and a smaller file size.
To select the area you want to scan:
1. Click the Preview button. An image of the scanned item appears in
the Preview area. A selection rectangle shows the current scan area.
2. (optional) In the Scan Configuration settings, select the units of
measure you want to use for the scan area. You can select either
inches, centimeters, or pixels.
3. To change the dimensions of the rectangle, click the rectangle, and
then drag the borders of the rectangle to resize it. This effectively
allows you to crop the item. The dimensions of the selected area
appear in the Scan Configuration settings.
You can also type length and width dimensions directly into the
boxes that show the dimensions of the selection area. Use this
process to produce a precise scan area size.
4. To position the rectangle over the area you want to scan, click and
hold the left mouse button and drag to the location desired.
5. Click the Scan button to scan the image.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
TROUBLESHOOTING
After I installed PaperPort, I got a blue screen and a Profiling
Display error message. Why is this happening? PaperPort installs a
driver for scanning and printing. Sometimes a conflict occurs between
the PaperPort driver and another driver you may have on your
computer. To resolve the conflict, remove the PaperPort driver from
your SYSTEM.INI file and restart your computer. If the computer starts
properly, that is a good sign that the conflict occurred.
You can also change your video driver to SVGA and reboot with our
driver in the SYSTEM.INI file. This will help you tell if the video driver
conflicts with the PaperPort driver.
Note: Windows stores the SYSTEM.INI file in the Windows
directory.
During installation I got the error message: PaperPort Installation
is not complete. What do I do? The installation procedure was not
successful. You need to reinstall the PaperPort software.
I got the error message: PaperPort cannot allocate enough memory
to perform internal critical operations. What do I do? You should
close any other active applications so that additional memory is
available. If you click continue, PaperPort moves the file to the
PaperPort data directory and renames the file with the prefix “bad.” This
allows you to recover the file later.
To recover the file, you can import it into PaperPort by using the Import
command in the File menu.
How do I uninstall PaperPort? See the next section, “How to Uninstall
your Scanner” on page 45. Uninstalling does not delete your scanned
items, and they remain in the PaperPort Data folder.
HOW TO UNINSTALL YOUR SCANNER
45
HOW TO UNINSTALL YOUR SCANNER
To uninstall the Visioneer OneTouch 5820 scanner, you remove the
OneTouch Version 3.0 software first, and then remove the PaperPort
software, or other software you installed for the scanner.
STEP 1: UNINSTALLING THE VISIONEER ONETOUCH SOFTWARE
FOR WINDOWS 98, 98 SE, AND ME
1. Click Start on the Windows Taskbar.
2. Choose Settings then Control Panel from the menu.
3. Double-click the Add/Remove Programs icon.
The Add/Remove Programs Properties window appears. Make sure
the Install/Uninstall tab is selected.
4. Scroll the menu of software and select OneTouch Version 3.0.
5. Click the Add/Remove button.
The Select Uninstall Method window appears.
6. Make sure the Automatic option is selected.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
Important: The Automatic option is selected by default. Visioneer
recommends using the Automatic option. The other options are for
advanced users only.
7. Click Next.
The Perform Uninstall window appears.
8. Click Finish.
The Visioneer OneTouch software is uninstalled from your
computer. The status light on the scanner turns amber indicating
that the scanner and computer are no longer communicating.
9. If the Remove Shared Components window appears, Visioneer
recommends selecting No to All.
10. Unplug the power to the scanner and remove its USB cable from
your computer.
11. Close the Add/Remove Program Properties window and the
Control Panel window.
12. Restart your computer.
FOR WINDOWS 2000 AND XP
1. Click Start on the Windows Taskbar.
2. For Windows 2000, choose Settings, then Control Panel from the
menu.
For Windows XP, choose Control Panel from the menu.
3. Double-click the Add/Remove Programs icon.
The window that appears is named Add/Remove Programs
(Windows 2000) or Add and Remove Programs (Windows XP).
4. In the left column of the window, make sure the Change or
Remove Programs option is selected.
5. Select the icon for OneTouch Version 3.0.
HOW TO UNINSTALL YOUR SCANNER
47
6. Click the Change/Remove button.
If two buttons appear instead of a single Change/Remove button,
click Remove.
The Select Uninstall Method Window appears.
7. Make sure the Automatic option is selected.
Important: The Automatic option is selected by default. Visioneer
recommends using that option. The other options are for advanced
users only.
8. Click Next. The Perform Uninstall window appears.
9. Click Finish.
The Visioneer OneTouch software is uninstalled from your
computer. The status light on the scanner turns amber indicating
that the scanner and computer are no longer communicating.
10. Unplug the power to the scanner and remove its USB cable from
your computer.
11. Close the Add or Remove Programs window and the Control Panel
window.
12. Restart your computer.
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
STEP 2: UNINSTALLING THE PAPERPORT SOFTWARE
1. Click Start on the Windows Taskbar.
2. Choose Settings, then Control Panel from the menu.
3. Double-click the Add/Remove Programs icon.
Windows 98, 98SE, or ME: The Add/Remove Programs Properties
window appears. Make sure the Install/Uninstall tab is selected.
Windows 2000 or XP: The Add or Remove Programs window
appears. Make sure the Change or Remove option is selected in the
left column.
4. Scroll the menu of software and select PaperPort 7.02.
5. For Windows 98, 98SE, or ME, click the Add/Remove button.
For Windows 2000 or XP, click the Change/Remove button.
The PaperPort Uninstall window appears.
6. Carefully read the Warning information. Click Next.
7. If the Remove Shared Files window appears, select No to All.
Important: Visioneer recommends choosing No to All. Removing
shared files could cause other applications not to run correctly
The PaperPort software is removed.
A message then appears offering to keep or remove your scanned
image files currently stored on the computer.
8. Click the No to keep your image files, click Yes to remove the image
files from your computer permanently.
Important: Files created by PaperPort are in a proprietary format
(with a .max extension) and cannot be opened by other applications.
If you decide to keep your scanned image files and want to be able to
view them, you can use the PaperPort Viewer instead of the PaperPort
application. Download the viewer from Visioneer’s Web site at
www.visioneer.com
CLEANING THE SCANNER GLASS
49
You may see a note about missing software. Click OK.
9. For Windows XP, click Finish.
10. Close the Remove Programs From Your Computer window. Close
the Control Panel.
11. Restart your computer.
CLEANING THE SCANNER GLASS
Scanning items that have excessive amounts of dirt or dust may dirty the
glass. To ensure the best quality scanned item, wipe the scanner glass
with a soft clean cloth to rid the glass of dust or other debris.
CONTACTING VISIONEER FOR TECHNICAL SUPPORT
Support by Telephone in the US
(8:00 am - 5:00 pm Pacific Time, Monday-Friday)
Long distance charges may apply
(541) 884-5548
Support by Telephone in Canada
(8:00 am - 5:00 pm Pacific Time, Monday-Friday)
Long distance charges may apply
(416) 640-7256
Free Support on the Web
www.visioneer.com
Free 24-hour Automated Expert System
(888) 887-0092
(Toll Free)
Support by Fax
(541) 884-8474
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VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE
VISIONEER ONETOUCH 5820 SCANNER SPECIFICATIONS
Bit Depth
48-Bit color (internal), 16-Bit gray
(internal), 1-Bit line art/text
Scanning resolution
Optical resolution:
600 x 1200 dpi
8.5 x 11.69 inches (21.6 x 29.7 cm)
Maximum Item sizes
Scanner dimensions
Height
Width
Length
Weight
Operating temperature
Relative humidity
Power supply
Input voltage/frequency
3.7 inches (8.95 cm)
11.4 inches (29.0 cm)
17.5 inches (45.0 cm)
5.95 pounds (2.66 kg)
50°–104° F (5°–35° C without condensation)
20%–80% (@35° C without condensation)
100 Vac, 50/60 Hz (Japan)
120 Vac, 60 Hz (North America)
230 Vac, 50 Hz (Europe)
Output voltage/watt
12 V DC, 15 watt maximum
Safety and agency certifications UL, ULc, FCC Class B,
VCCI Class B, CE
Hardware warranty
One-year limited warranty
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