Cooper Security | 9751 | User guide | Cooper Security 9751 User guide

ALARM SYSTEM
USER GUIDE
Contents
1. Introduction ........................................3
Alarm System.......................................3
Keypad.................................................4
Proximity Tags .....................................4
723r Telecommand/ 722r PA ...............7
Mains Power Failures...........................7
About this Guide...................................8
2. Everyday Operation ...........................9
Setting the System ...............................9
General Procedure.........................10
Timed Set.......................................11
Final Door Set ................................11
Lock Set .........................................11
Terminated Set...............................11
Silent Set........................................11
Instant Set ......................................12
Keyswitch Set.................................12
Telecommand Set ..........................12
Forbikobler Keypad Set..................12
Investigating Setting Problems...........13
Detector Active...............................13
Keypad Display Shows “Bypass
Supr. Z?” ........................................13
Keypad “Locks” ..............................14
Other Problems ..............................14
Unsetting the System .........................15
To unset the system: ..................... 15
Keyswitch Unset ............................ 16
Telecommand Unset ..................... 16
Aborting False Alarms ................... 16
3. After an Alarm.................................. 17
Responding to a Fire Alarm............... 17
Responding to other Alarms .............. 17
4. Special Functions............................ 19
Introduction........................................ 19
Control Unit Calling Downloader ....... 20
Downloader Calling Control Unit ....... 20
Viewing Alerts.................................... 21
Omitting Zones .................................. 22
Requiring User Code before
Installer Code .................................... 23
Reading the Log ................................ 23
Turning the Chime On and Off .......... 24
Testing the Sounders ........................ 24
Testing Zones.................................... 25
Setting up Users ................................ 25
Access Codes ............................... 26
Proximity Tags............................... 29
Setting Time and Date....................... 29
Appendix. Log Messages ................... 30
Your Installation .................................. 32
9853, 9752, 9751 Hardwired Control Unit Alarm System User Guide.
This document applies to control panels using software version 5.x.
© Cooper Security Ltd. 2007
Every effort has been made to ensure that the contents of this book are correct. However, neither the authors
nor Cooper Security Limited accept any liability for loss or damage caused or alleged to be caused directly or
indirectly by this book. The contents of this book are subject to change without notice.
Printed and published in the U.K.
Page 2
497100, Issue 4
1. Introduction
Alarm System
The alarm systems described in this book comprise a control unit (model
9853, 9752 or 9751), one or more keypads, and various detectors. The
control unit houses a main controller, power supply, stand-by battery and
communication device. It is normally fitted in a safe place out of sight (for
example, under the stairs).
The detectors are installed in various places, or zones, around the premises.
If something triggers a detector, the detector signals this to the control unit.
How the control unit reacts depends on whether the system is set or unset.
• When set, the control unit raises an alarm whenever a detector is
triggered. The alarm might be a bell or strobe on the outside of your
premises, or it might be a silent signal over the telephone line to an Alarm
Receiving Centre (ARC).
• When unset, the system does not raise an alarm if a detector is triggered.
Your installer can program the control unit so that your system is either:
• Single system. You can set the system to one of four levels: A, B, C or
D. Level A protects the whole of the premises covered by the detectors.
Levels B, C and D each protect part of the premises while the rest is in
use. You cannot set more than one level at the same time.
•
Partitioned system. The premises protected by the system are divided
into four partitions: A, B, C and D. Each partition behaves as a separate
alarm system; it can have its own final exit and entry route zone, and it
can be set and unset independently of other partitions. One or more
partitions may share a common area. You can set one, two, three or four
partitions at the same time.
Whichever type of system you have, the control unit raises an alarm when a
detector in a set level or partition is triggered. Your installer allocates detector
zones to levels or partitions during installation. Refer to the table on page 32
to see if your system is single or partitioned, and how zones are allocated.
Your premises may be fitted with 24-hour zones and panic alarm zones. If
these zones are triggered, the system will raise an alarm even if no level or
partition is set. 24-hour zones are often used to protect emergency fire exits.
497100, Issue 4
Page 3
1. Introduction
Keypad
Your alarm system is fitted with a 9930 or 9940 keypad, from which you can
set and unset the system. Figures 1 and 2 show the main features of these
keypads. Refer to "4. Special Functions" on page 19 for information about
other functions available from them.
The system will not accept commands from the keypad until you identify
yourself with an access code or proximity tag. It can store 50 access codes,
which may contain four or six digits1, giving secure access for up to 50 users.
Your installer may have set up your system to hide status information2. If so,
the display and lamps show no information until you identify yourself. This
prevents status information being used to compromise system effectiveness.
Proximity Tags
So that you do not have to remember access codes, your installer may have
fitted your keypads with a device that reads proximity tags. These tags are
small slips of plastic that have electronic circuitry built into them.
When you hold a tag against a suitably equipped keypad, the circuit inside the
tag emits a radio code that the keypad reads. Each tag has a unique code. If
the alarm system recognises the tag, it allows you to do almost anything that
you could do with an access code. If the tag is not recognised, you cannot use
the alarm system. When presenting a tag to a 9930 keypad, make sure that it
is touching the sensitive area to the left of the display (Figure 1). The 9940
keypad has a proximity coil that makes the whole case sensitive to tags.
You can program the system to recognise up to 49 tags. U01, the master
user, can only be assigned an access code – a proximity tag cannot be
assigned to this user. For instructions, refer to page 28.
1
2
Page 4
Installer Command 56
Installer Command 28
497100, Issue 4
1. Introduction
These may show nothing until a user is identified.
Sensitive area
Present
proximity tags
by touching
them to this
area.
Alert lamp (see page 20)
Flashes to highlight
unacknowledged alarm,
fault or tamper conditions.
Glows for acknowledged
conditions.
Goes out when all
conditions are rectified.
Service lamp
Glows if the
system needs
an Installer
reset.
Mains lamp
Glows when
using mains
power.
Flashes when
using stand-by
battery.
2-line 16-digit liquid
crystal display
The first line shows:
- unset: time and date
- set: level(s) or
partition(s) set.
The second line shows
Installer-configured text,
often the control unit
model number.
The display may show
only time and date until
a user is identified.
IMPORTANT NOTE
Level/partition
selection keys
Press to select
levels or
partitions.
Exit key
Press to
cancel a
command
sequence.
Enter key
Press to
confirm a
command
sequence.
Dual key alarms
Pressing two keys
together can initiate
alarms if these are
enabled (see page 32).
Panic
Press 1 and 3 together.
Medical assistance
Press 4 and 6 together.
Fire
Press 7 and 9 together.
Figure 1. 9930 LCD Remote Keypad
497100, Issue 4
Page 5
1. Introduction
These may show nothing until a user is identified.
Alert lamp (see page 20)
Flashes to highlight
unacknowledged alarm,
fault or tamper conditions.
Glows for acknowledged
conditions.
Goes out when all
conditions are rectified.
2-line 16-digit liquid
crystal display
The first line shows:
- unset: time and date
- set: level(s) or
partition(s) set.
The second line shows
Installer-configured text,
often the control unit
model number.
The display may show
only time and date until
a user is identified.
Service lamp
Glows if the
system needs
an Installer
reset.
A
Mains lamp
Glows when
using mains
power.
Flashes when
using stand-by
battery.
B
C
1
2
3
4
5
6
7
8
9
D
Enter key
Press to
confirm a
command
sequence.
0
IMPORTANT NOTE
Dual key alarms
Pressing two keys
together can initiate
alarms if these are
enabled (see page 32).
Panic
Press 1 and 3 together.
Medical assistance
Press 4 and 6 together.
Fire
Press 7 and 9 together.
Figure 2. 9940 LCD Remote Keypad
Page 6
497100, Issue 4
Level/partition
selection keys
Press to select
levels or
partitions.
Exit key
Press to
cancel a
command
sequence.
1. Introduction
723r Telecommand/ 722r PA
If your alarm system has a radio expander connected to it, you can use a 723r
telecommand (sometimes called a remote setting device) or the 722r PA
(Figure 3).
Transmit lamp
Glows when sending a signal
to the alarm system.
+
(722r only) Pressing Level
A and Unset buttons at the
same time starts a panic
alarm (if enabled, see page
32). In a partitioned
system, the alarm is in
Partition A.
Level A button
Sets Level A (full system) in a
single system; sets Partition A in
a partitioned system.
Level B button
Sets Level B in a single system;
has no effect in a partitioned
system.
button
Not used.
Unset button
Unsets Level A (full system) in a
single system; unsets Partition
A in a partitioned system.
Figure 3. 723r Telecommand
Mains Power Failures
The control unit indicates mains power failures using alerts. If the supply has
since been restored, the alert will show the condition as inactive. For
instructions on how to view and acknowledge alerts, refer to page 21.
497100, Issue 4
Page 7
1. Introduction
About this Guide
The rest of this guide tells you how to use the system:
2. Everyday Operation Tells you how to set and unset the system.
3. After an Alarm
Tells you how to switch off the sounders after an
alarm, view what caused the alarm and reset the
system so that it can be used again.
4. Special Functions
Tells you how to use more advanced features, some
of which are available only to the master user.
Page 8
497100, Issue 4
2. Everyday Operation
During installation, your installer programs the system to create an exit route
and entry route for your premises. When setting the system, you must follow
the exit route. When unsetting the system, you must follow the entry route. If
you stray from these routes, you may cause a false alarm.
Setting the System
There are several different methods for setting the system. Each level or
partition can use a different method, although not all methods are available in
all cases. Your installer will have selected the methods that suit your site
best3.
The possible setting methods are:
Timed Set
Final Door Set
Lock Set
Terminated Set
Silent Set
Instant Set
Keyswitch Set
Telecommand Set
Forbikobler Keypad Set
The setting procedure is similar for each method and shown on page 10.
Subsequent sections describe the specifics of each setting method.
If you try to set the system while something is triggering a detector in the
protected area (for example a door or window is still open), the system will not
set (see page 13).
If you find that your detectors generate false alarms immediately after you
leave the premises, this may be because they are detecting air movements
when the exit door is closed. You may need to ask your installer to increase
the Final Exit Settling Time4.
3
4
Installer Commands 39, 62, 72 and 76
Installer Command 182
497100, Issue 4
Page 9
2. Everyday Operation
General Procedure
To set the system:
1. Secure all doors and windows.
2. At the keypad, key in an access code
(or present a tag).
Note:If you enter an incorrect code, try again. If you enter an incorrect code four
times, all keypads will be locked for 90 seconds.
3.
In a single system:
The display shows (for example):
System OK
Set?
Press the appropriate level key.
Note: If you press y without a level key, the system sets Level A (Full Set).
In a partitioned system:
The display shows (for example):
4.
5.
Press A, B, C or D to remove a partition
from the display and leave it unset. Press y
when the display shows just those partitions
you want to set.
If you have omitted a zone (see page 22),
the display shows (for example):
Press y to continue with the zone omitted.
If you do not want to omit it, press X to exit.
During the exit procedure, the keypads give
a continuous exit tone. The tone may be
intermittent if the final door is open.
If you hear an intermittent tone from the
keypads or internal sounder and the final
door is not open, a detector is being
triggered (see page 12).
Leave by the designated exit route.
When you complete the exit procedure in
accordance with the setting method in use,
the system sets and gives a double "beep".
The keypad display shows which level or
partition is set.
System OK
Set? ABCD
Omit Zone 03?
Set? ABCD
Setting ABCD 009
Set ABCD
9x5x
Set A
9x5x
Note: If you decide not to set the system, key in your access code again (or
present a tag) to unset it.
Page 10
497100, Issue 4
2. Everyday Operation
Timed Set
With Timed Set, the system sets after a programmed exit time has expired.
The time starts when you press a level key in a single system or y in a
partitioned system, or when you press y to accept an omitted zone. Your
installer will have made the exit time long enough for you to leave the
premises and secure the final door5.
When using Terminated Set (see below), your installer may have
programmed the system to set after the exit time even if the exit terminate
button is not pressed. This ensures your premises are protected if you forget
to press the button.
Final Door Set
Your installer may have programmed the system so that closing the final door
completes the setting sequence. The system sets 7–12 seconds6 after you
secure the final door. There is no fixed exit time.
Lock Set
Your installer may have fitted a special lock so that locking the final door
completes the setting sequence. The lock contains a switch so that the control
unit can sense whether the lock is open or closed. The system sets seven7
seconds after you lock the final door. There is no fixed exit time.
Note: Lock Set is available only for Level A (Full Set) in a single system.
In a partitioned system, any partition may be Lock Set.
Terminated Set
Your installer may have fitted an exit terminate button. This is usually outside,
beside the final door, and you press it when you leave. The system sets
seven8 seconds after you press the button. There is no fixed exit time.
Silent Set
Some levels or partitions on your system may be programmed for Silent Set.
The system does not give an audible warning when it sets these but it gives a
double "beep" at the end of the exit time to show that it is set.
Note: Silent Set is not available for Level A (Full Set) in a single system.
In a partitioned system, any partition may be Silent Set.
5
6
7
8
Installer Commands 44, 65, 75 and 79
Installer Command 182
Installer Command 182
Installer Command 182
497100, Issue 4
Page 11
2. Everyday Operation
Instant Set
The area protected by a level or partition may not need an exit route or final
door. With Instant Set, the system sets as soon as you press the appropriate
key, without waiting for an exit time. The system gives a double "beep" to
show that it is set.
Note: Instant Set is not available for Level A (Full Set) in a single system.
In a partitioned system, any partition may be Instant Set.
Keyswitch Set
If your system is fitted with a keyswitch, you can use it to set the system. If it
is a three-position keyswitch in a single system, you can use it to set Level B.
The keyswitch initiates setting, which then completes in accordance with the
programmed exit mode. You do not need to enter an access code or present
a tag.
Note: In a partitioned system, you can set only Partition A.
Telecommand Set
If your system is fitted with a radio expander and your installer has enabled
the appropriate option, you can use a telecommand to set the system. If it is a
single system, you can use the telecommand to set Level B.
The telecommand initiates setting, which then completes in accordance with
the programmed exit mode. You do not need to enter an access code or
present a tag.
Figure 3 on page 7 shows the actions of the buttons on the telecommand.
Note: In a partitioned system, you can set only Partition A.
Forbikobler Keypad Set
Your system may be programmed to use a special type of entry or exit zone
called a Forbikobler zone. The word "forbikobler" means "bypass" in Danish.
These zones are used to connect external keypads or access controllers.
If an exit is programmed as a Forbikobler zone with an external keypad, a
trigger from the keypad within the exit time stops the timer and sets the
system.
Page 12
497100, Issue 4
2. Everyday Operation
Investigating Setting Problems
This section offers general guidance but the configurable nature of 9x5x
control units means that details of each alert and response vary. If you need
assistance to resolve a problem, contact your installer.
Detector Active
If something is triggering a detector at the end of the exit procedure, the
system will not set. Depending how your installer has set up the system9,
internal or external sounders may operate. The display shows which zone (or
zones) is active.
To set the system:
1.
2.
3.
4.
5.
Enter your access code (or present your tag) to
silence any sounders.
Go to the zone shown on the display (see
example) and find out what is triggering the
detector. If possible, remedy the fault.
Return to the keypad and set the system again.
If no other detectors are active, the system sets.
If other detectors are active, repeat steps 1 to 3.
If the system still will not set, call your installer.
Zone Open
Zone 03
Z03
Keypad Display Shows “Bypass Supr. Z?”
If you see the message at the right on your keypad
Bypass Supr. Z?
display when you are trying to set the system, then
Active
Set?
one or more of your radio based detectors has a
problem. Press Y.
If the display reverts to the time and date then your system has been
programmed not to set in the event of a detector fault. You must call your
installer and they must attend to the system before you can carry on and use
it.
If you system carries on and sets, then your system has been programmed to
ignore problems with the radio detector in question. Carry on using your
system as normal, but report the problem to your installer.
9
Installer Command 27
497100, Issue 4
Page 13
2. Everyday Operation
Keypad “Locks”
If you make four incorrect attempts in a row to key in an access code, you
may find that your keypad “locks” and will not let you continue.
Wait for 90 seconds and the keypad will clear allow you to try again.
This is to prevent someone guessing an access code by simply trying all the
possibilities.
Other Problems
The system informs you of problems through alerts. These are warnings
communicated through the keypad display and lamps. If your system is set up
to hide status information after 30 seconds10, enter an access code or present
a tag to activate the keypad display and lamps.
Depending on the nature of the problem, you may need to reset the system or
call an installer to do this for you (see page 17). Your installer may have set
up your system to enable you to override some faults11, in which case you will
be able to set the system while the fault is still present. If the display shows
"Set" underneath the alert message, press y to continue with setting.
If an installer reset is required, the control unit lights the s lamp and the
keypad sounds a repeating "beep" to warn you. If the fault disappears, the
lamp goes out but the tone continues until you enter your access code. If the
fault persists and cannot be overridden, the display shows "Call Installer".
A mains power failure is an example of a technical fault that may be resolved
without intervention in the alarm system. A stand-by battery failure is an
example of a technical fault that requires an installer to visit.
If an alert indicates a communications failure (for example, "Plugby Line Fail"),
you may be able to set the system but then it may not be able to report any
alarms to the ARC.
For more information on viewing and acknowledging alerts, see page 21.
10
11
Page 14
Installer Command 28
Installer Commands 134 to 140
497100, Issue 4
2. Everyday Operation
Unsetting the System
WARNING: If you enter your premises and an internal alarm
starts, there may be an intruder.
You can unset the system from a keypad or keyswitch. If your system is fitted
with a radio expander and your installer has enabled the appropriate option,
you can also unset it with a telecommand.
When you open an entry door, the system starts an entry timer. There are four
entry timers so that different entrances can use different times. During the
entry time, the keypads give a "galloping" entry tone to warn you that the timer
is running. If you exceed the entry time, an alarm will occur. Your installer will
have ensured that the entry time for each entrance is long enough for you to
enter by the designated entry route, get to the keypad and unset the system.
If an entry door is fitted with a lock switch, the keypad gives a continuous exit
tone when you unlock it and, if you lock it again, the system remains set; it is
only when you open the entry door that the entry timer starts and the keypads
give the entry tone.
To unset the system:
1. Enter through the designated entry door
and go to the keypad.
As you enter the premises, the system
starts the entry timer and the keypads
give the entry tone.
The display shows the level or partition
you entered (for example):
2. Key in an access code (or present a tag).
Entry
A
9x5x
Note:If you enter an incorrect code, try again. If you enter an incorrect code four
times, all keypads will be locked for 90 seconds.
The entry tone stops and the system
gives a double "beep".
The system or partition is now unset.
Note: In a single system, the control unit unsets the whole system.
In a partitioned system the control unit unsets just the partition you entered.
If you wish to unset another partition, or unset a partition without entering it, then:
Key in your access code. The display shows those partitions which are currently
set. Press A, B, C or D to remove a partition from the display and leave it set.
Press y when the display shows just the partition you wish to unset.
497100, Issue 4
Page 15
2. Everyday Operation
Keyswitch Unset
If your system is fitted with a keyswitch, you can use it to unset Level or
Partition A. With a three-position keyswitch, switching from Part to Off unsets
Level B (single system only). You do not need to enter an access code or
present a tag.
Telecommand Unset
If your system is fitted with a radio expander, you can use a telecommand to
unset the system. Figure 3 on page 7 shows the actions of the buttons on the
telecommand. You do not need to enter an access code or present a tag.
Depending how your installer has set up the system12, you may be able to use
the telecommand to unset the system from outside the premises. In this case,
the entry time will not be used.
Depending how your installer has set up the system13, you may be required to
use the telecommand for unsetting. If you attempt to enter an access code,
the keypad will show the message "Locked Out".
If after unsetting the system with a telecommand you hear an alert tone (a
gentle "beep") and see "Tcmd Low Batt" on the keypad, the battery in your
telecommand needs to be changed. Enter your access code at the keypad to
silence the alert tone. Ask your installer to change the battery.
Aborting False Alarms
If your system is connected to an ARC and you accidentally cause an alarm,
you normally have at least two minutes before the ARC calls the police. Alarm
Abort14 enables you to cancel a false alarm by entering a valid access code
during this period (which is set by the ARC).
If Alarm Abort is not enabled on your system and you often exceed an entry
timer that is already set to the maximum, ask your installer about Alarm Abort.
12
13
14
Page 16
Installer Command 129
Installer Command 48
Installer Command 36
497100, Issue 4
3. After an Alarm
Responding to a Fire Alarm
IMPORTANT: The system gives a fire alarm by
sounding a two-tone warning from the keypads and
alarm sounder. The display shows (for example):
1. Evacuate the premises.
Do not attempt to unset the alarm.
2. If there is evidence of fire, call the Fire Brigade.
3. Only when the premises are safe, proceed as for
other alarms.
Fire Z02 Alarm
9x5x
Responding to other Alarms
When your system raises an alarm other than a fire alarm, you must:
•
•
Unset the system as normal to switch off the sounders and strobes.
Reset the system ready for further use.
Note: In a partitioned system, you may not have access to unset all partitions but
entering your access code (or presenting your tag) will silence all sounders.
The system logs the zone (or zones) that triggered the alarm and displays
alerts on the keypad display. The first zone is shown automatically when you
unset the system. View the others by pressing Y to accept the Next prompt.
For instructions on viewing and acknowledging alerts, see page 21.
Your system may be configured for various types of reset:
• User reset. Enter your access code (or present your tag) again to reset
the system. The system gives a double "beep" to confirm that it has reset.
• Installer reset. If the display shows "Call Installer", contact your alarm
company to arrange a visit.
•
Remote reset. If the display shows a reset code, write down the code
and call your ARC. You will be asked to verify your identity, the
circumstances and the code. If no intervention is required from an
installer, you will be given a code to enable you to reset the system.
497100, Issue 4
Page 17
3. After an Alarm
Your installer may have enabled a guard, which is someone who is authorised
to unset the system only after an alarm15.
Your installer may have set up your system to dial a number in an alarm and
send a "beep"16. Up to 15 calls may be made to confirm the alarm17. If you
have a 9853 control unit (see page 32), the person taking the call can press 5
on the telephone keypad to acknowledge the notification and stop further
calls. With other models, the full sequence of calls must be completed.
15
16
17
Page 18
Installer Command 181
Installer Command 103
Installer Command 186
497100, Issue 4
4. Special Functions
Introduction
As well as setting and unsetting the system, you can perform a number of
other functions from the keypad while the system is unset:
All Users
Access code (or tag)
plus:
Dual key alarms
(check if these are
enabled, see page 32)
Master User Only
Access code (not tag)
plus:
Key
0
1
2
3
5
7
8
9
1+3
4+6
7+9
Key
4
6
Description
Call To/From Downloader
View alerts
Omit zones
Require user code before installer code
Read the log of system events
Turn chime on and off
Test the sounders and strobe
Test the detectors
Panic alarm (PA)
Medical assistance alarm
Fire alarm
Description
Set up access codes and proximity tags
Set the time and date
497100, Issue 4
Page 19
4. Special Functions
Control Unit Calling Downloader
Your installer may set up your alarm system using a program called
Downloader, running on a computer connected to the telephone network, and
ask you to instruct your alarm system to make an outgoing call to Downloader
using one of two numbers programmed into the control unit. To start the call:
1. Key in an access code (or present a tag).
2. Press 0.
The display shows:
Call CS ?
3.
Press 1 or 2 (your installer will specify) and then y
The display shows:
Remote PC
In Progress
_
Your system calls your installer's computer and
may be connected for several minutes. While
Downloader is connected, the keypad display
shows the time and date.
Downloader Calling Control Unit
Your Installer may ask you to authorise an incoming call from Downloader to
your alarm system. To do this:
1. Key in an access code (or present a tag).
2. Press 0.
The display shows:
Call CS ?
3.
Press B and then y.
The display shows:
Remote PC
In Progress
The installer's computer calls your system and
may be connected for several minutes. While
Downloader is connected, the keypad display
shows the time and date.
Note: If you connect a computer with Downloader
directly to the control unit by a cable then you
must authorise the connection by pressing A in
step 3 above.
Page 20
497100, Issue 4
_
4. Special Functions
Viewing Alerts
The system records alarms, faults and tampers as alerts. It usually displays
the first alert automatically when you unset the system but you can view alerts
at any time by pressing 1. Viewing an alert acknowledges it. The Alert lamp
( ) flashes for unacknowledged alerts and glows for acknowledged alerts. If
the condition that caused the alert still exists, the alert message shows
"Active". If the condition no longer exists, the message shows "Inactive".
To view alerts:
1. Key in an access code (or present a tag).
If the lamp is glowing or flashing, there are
3 Problem(s)
alerts. The system may display the first alert or it
Set? ABCD
may show how many alerts exist (for example):
2. Press 1 to view the alerts.
The display shows the first alert (for example):
MAINS Fail
Inactive
3.
4.
Here, "Inactive" indicates that the mains power
supply has since been restored.
Press y for "Next" to view the next alert.
The display shows the second alert (for example):
Here, "Inactive" indicates that the tamper switch
has since been closed.
Press y for "Next" to view the next alert.
The display shows the third alert (for example):
Next
Lid Tamper
Inactive
Next
Battery Missing
Active
Next
Here, "Active" indicates that the battery is still
missing. The s lamp will also be lit and there will
be an intermittent audible warning.
5.
If you have viewed all alerts and installer action is
required (for example, to fit a new battery), the
display shows:
In this case, contact your alarm company.
6.
If you have viewed all alerts and no installer action
is required, the display shows date and time (for
example):
In this case, use the system as normal.
497100, Issue 4
Call Installer
9x5x
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9x5x
Page 21
4. Special Functions
Omitting Zones
Your system may be programmed so that you can omit individual detectors.
This enables you to ignore alarms coming from faulty detectors in non-critical
positions. Refer to the table on page 32 to see which zones can be omitted in
your system.
Omission is not permanent: when you next unset the system, the control unit
reinstates any omitted zones. You must omit the zones each time you prepare
to set the system.
To omit a zone:
1. Key in an access code (or present a tag).
2. Press 2.
This display shows:
Omit Zone?
3.
4.
Press the number of the zone you want to
omit (for example, press 07 to omit zone
7) and then press y.
The sounder gives a double "beep" and
the display shows the zone number
followed by an "o":
If you try to omit a zone for which this is
not allowed, the display shows an "X"
after the zone number.
Press X to exit.
Omit Zone 07o
Omit Zone 07X
Note: To include a zone that was omitted, follow the same procedure.
Pressing y toggles between omit and include.
When you set the system after omitting some types of zones, a message asks
you to confirm that you want to omit the zone. Press y to set the system with
the zone omitted.
The zone types for which a message is displayed are: Normal Alarm (NA), 24hour (24), Final Exit (FE), Entry Route (ER), Shock Analyser (SA), Keybox
(KB), Keyswitch (KF or KM), Anti-Mask (AM) and Forbikobler (FB).
The zone types for which a message is not displayed are: Panic Alarm (PA),
Fire (FR), Technical (TC), Smoke Detector (SD), AC Fail (AC), Low Battery
(LB), Battery Fault (BF), Power Output Fail (PF) and Fault (FL).
Page 22
497100, Issue 4
4. Special Functions
Requiring User Code before Installer Code
You can specify that a user code must be entered before the installer code to
access the installer menu. This enables you to supervise installer activities.
1. Key in an access code (or present a tag).
2. Press 3 to toggle between requiring and
not requiring a user code.
The display shows (for example):
UserCode req=OFF
3.
When you turn user code on or off, the
keypad confirms with a double "beep".
Press y.
Reading the Log
The system keeps a log of the last 700 events. The Appendix on page 30
explains the meaning of the messages that may be logged.
To view the log:
1. Key in an access code (or present a tag).
2. Press 5.
The display shows a message describing the
U01 Change U02
most recent event (here, for example, user 1 has
00:42:05 20/08
changed the access code for user 2):
3. Press: 1 to see earlier events
3 to see later events
4 to see the first event
6 to see the last event
4. Press X to stop using the log.
Note: Neither an installer nor a user can erase the log.
In the log, user codes are represented by numbers as follows:
U00
U01
U02 to U49/50
U50
U51
U52
U53
Installer
User 1
Users 2 to 49/50
Guard code (if set up)
Duress code
Control unit
Idle
U54
U55
U56
U57
U58
Telecommand
Keyswitch
Remote reset
Download
Virtual keypad
(Downloader)
U59
Forbikobler
497100, Issue 4
Page 23
4. Special Functions
Turning the Chime On and Off
Your system may be programmed so that a chime tone sounds when certain
doors are opened while the system is unset. You can turn this on and off.
1. Key in an access code (or present a tag).
2. Press 7 to toggle chime on and off.
The display shows (for example):
Chime
=
ON
When you turn chime on, the keypad
confirms with a double "beep".
3.
Press y.
Testing the Sounders
You can test that the sounders and strobe are working. The system turns on
each sounder in turn for three seconds.
Note: The strobe flashes for 10 seconds to give you time to see it.
1.
2.
Key in an access code (or present a tag).
Press 8 to start the test.
The display shows:
Test: Bell
Test: Strobe
Test: Speaker
Test: Keypad
Page 24
497100, Issue 4
4. Special Functions
Testing Zones
You can set the system so that it will allow you to walk around and test each
of the detectors (a walk test). Do this when the premises are empty to avoid
other people triggering movement detectors before you do, which would
confuse the results of the test. If a detector fails the test, contact your alarm
company and ask them to check the system.
Notes:
1.
2.
You can abandon the test at any time by pressing y.
You cannot test 24-hour zones (including Fire and PA) or tamper circuits with this
command. If you wish to test them, contact your alarm company.
To test zones:
1. Key in an access code (or present a tag).
2. Press 9.
This display shows:
3.
4.
Walk around your premises and trigger the
detectors in turn (excluding 24-hour and PA
zones).
When you trigger a detector, the keypad and
internal sounder give a short tone.
The display shows 'A' for alarm, followed by the
zone number of the detector.
If you trigger more than one detector, the display
shows the zone numbers in turn.
Press y to stop the test when you have triggered
all the detectors.
Walk Test
A: Zone 02
Setting up Users
Note: Only the master user (U01) can set up users.
The system can store up to 50 different user access codes. For security, you
should give one code to each person who has responsibility for setting and
unsetting the system: do not allow users to share codes. In a partitioned
system, you can assign each user code to one or more partitions.
To distinguish users and conceal their access codes, the log shows each user
as a number (for example, U02). You can store a user name for each access
code, which is visible when the code is modified but not displayed or logged.
497100, Issue 4
Page 25
4. Special Functions
When the system is delivered from the factory, all access codes are set to
default values. Depending how your installer has set up the system18, access
codes may contain four or six digits. The default for the master user (U01) is
"1234" when four-digit codes are in use and "123456" when six-digit codes
are in use; this user is assigned to all levels or partitions. The master user
should change this immediately to a code known to no one else.
The other defaults are "X002" for U02 through to "X050" for U50 (for six-digit
codes: “X00002” to “X00050”). As default codes cannot be used to set or
unset the system, or use any of its special functions, they do not need to be
changed until they are assigned to users.
Access Codes
There are two methods for changing the access code for a user.
Method 1:
1. Key in the master user access code.
2. Press 4.
The display shows:
3.
4.
Old Code=
Key in the master user access code again
and press y.
The display shows the “U01” and any text
description for that user:
If you wish to change the name, use the keypad as
described in Changing User Names on page 28.
If you wish to change the master use access code
press Y and go to step 6.
Press X repeatedly until the display shows the user
number of the code you want to add/change.
If you wish to change the name, use the keypad as
described in Changing User Names on page 28.
----
U01:User 01
U23:User 23
5.
Press y.
The display shows (for example):
User 23:
6.
Key in the new access code. The display shows (for
example):
User 23 = 4926
18
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Installer Command 56
497100, Issue 4
----
4. Special Functions
7.
8.
8.
Press y.
In a partitioned system, the display shows the
available partitions. Press keys A, B, C and/or D to
assign the user to one or more partitions.
Press y to store the new access code
(in this case, 4926).
Partn.
ABCD
Old Code=
----
Method 2
1. Key in the master user access code.
2. Press 4.
The display shows:
3.
4.
Key in the current access code for the user you wish
to change (for example, X023 - the default code for
User 23) and press y.
The display shows the user number (U23) and any
text description for that user, for example:
If you wish to change the name, use the keypad as
described in Changing User Names on page 28.
When the user name is correct, press y.
The display shows (for example):
5.
Key in the new access code. The display shows (for
example):
6.
7.
Press y.
In a partitioned system, the display shows the
available partitions. Press keys A, B, C and/or D
repeatedly to change the user’s assignment to one
or more partitions.
Press y to store the new access code
(in this case, 4926).
8.
U23:User 23
User 23:
----
User 23 = 4926
Partn.
ABCD
To delete an access code:
1. Follow either procedure for setting an access code. (If you do not know the
user’s access code use method 1.)
2. When you come to key in a new access code, key in "0000" (or “000000”
for six digit codes).
497100, Issue 4
Page 27
4. Special Functions
Changing User Names
The system can store up to 12 characters for each user name, including
spaces and punctuation marks. The default names are in the form User nn.
You can change the name when you set the access code. In step 3 of the
procedure on page 26, the display shows the current user name with a
flashing cursor under the first letter. Enter letters one at a time in the same
way as when texting on a mobile phone, by repeatedly pressing a key until the
required letter is displayed. To move right, press C. To move left, press D.
1
2
3
4
5
6
None
ABCÆÅÄ
DEF
GHI
JKL
MNOØÖ
7
8
9
0
C
D
PQRS
TUV
WXYZ
Space ' ( ) : . - ! &
Move right
Move left
To delete a whole name, move to the first character and press D.
When you have entered the name, press y to continue with setting the code.
Assigning a Duress Code
If your system is connected to an ARC, you may want to give a duress code
to some users as well as their access code. The duress code is designed to
send a silent communication if a user is forced to unset the system by an
intruder. It has to be enabled by your installer19. When unset with a duress
code instead of an access code, the system appears to respond normally but
the control unit sends a silent communication to the ARC. A user who has the
duress code can use any of the system's facilities.
The duress code is assigned to U51 and, when the control unit leaves the
factory, is inactive and set to "X051" (“X00051” for six digit codes). To activate
it, assign a new code to U51 using method 2 for assigning codes to other
users (see previous page).
19
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Installer Command 49
497100, Issue 4
4. Special Functions
Proximity Tags
Each normal user (Users 2 to 50) can have a tag, an access code or both.
You cannot assign a tag to the master user (U01), the installer (U00), the
guard (U50) or the duress code (U51).
You set up a tag in a similar way to an access code (see page 26). Instead of
entering a new access code for the user, present the tag. The system learns
the identity of the tag and links it to the user number. The keypad confirms
that the tag has been learned with a double "beep".
You delete a tag in exactly the same way as an access code. When you key
in "0000" (“000000” for six digit codes), it deletes both the tag and access
code for the displayed user.
Setting Time and Date
Note: Only the master user (U01) can set the system time and date.
The control unit contains an internal clock/calendar that runs as long as there
is power present (mains or stand-by battery). The system uses this clock to
record the time and date of events in the log. If the mains power supply fails
while the stand-by battery is low, you may need to correct the time and date. If
your country uses summer and winter time, you may need to adjust the time.
To set the time and date:
1. Key in the master user access code.
2. Press 6.
The display shows the date.
D04 M11 Y99
3.
4.
5.
6.
7.
Key in two digits for the day, followed by y.
Key two digits for the month (01 for January to 12
for December), followed by y.
Key in two digits for the year, followed by y.
The display shows the time.
Key in two digits for the hour followed by y. Use
the 24-hour clock.
Key in two digits for the minutes, followed by y.
The display shows the new time and date:
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9x5x
Page 29
Appendix. Log Messages
Message
Meaning
AC Fail
Mains power supply failed
AC Restore
Mains power supply restored
Al Conf Dis K== Alarm confirmation disabled by
lock switch
Al Confirm Z== Confirmed alarm on zone ==
Alarm Abort
User aborted alarm
AntiMask Al Z== Anti-mask alarm on zone ==
AntiMask Rs
Anti-mask alarm on zone ==
Z==
reset
AntiMask Tp Z== Tamper on anti-mask zone ==
AUX DC Fail
Auxiliary power failed
AUX DC Fail
Auxiliary power restored
Rstr
Bad Checksum Control unit memory corrupted
Batt Flt Rstr
Battery reconnected
Batt Load Fail
Battery failed load test
Batt Missing
Battery disconnected
Bell Tamper
Sounder tampered with
Bell Tamper Rst Sounder tamper reset
Burg Z== Alarm Intruder alarm on zone ==
Burg Z== Rstr
Intruder alarm on zone ==
reset
Supervision on zone ==
Bypass Supr.
Z==
bypassed
Codes Defaulted Access codes returned to
default values
Comms Fail
Communications failure
Defaults Loaded Default values loaded for all
commands
EEPROM Fail
Control unit memory damaged
Exp == Tamp
Expander tamper reset
Rst
Exp == Tamper Expander tampered with
Expander ==
Expander disconnected
Miss
Expander ==
Expander reconnected
Rstr
F== Missing
Forbikobler keypad
disconnected
F== Restore
Forbikobler keypad
reconnected
Message
Meaning
F== Tamper
Forbikobler keypad tampered
with
Fire alarm reset
Fire alarm on zone ==
Fire alarm on zone == restore
Forbikobler interface tampered
with
Forbikobler loop tampered with
Fire alarm started at keypad
==
Forbikobler interface tamper
reset
Forbikobler loop tamper reset
Global zone tamper alarm
reset
Global zone tamper alarm
Incorrect access code entered
more than four times at keypad
==
Keypad == disconnected
Keypad == reconnected
Keypad == tampered with
Keybox on zone == closed
Keybox on zone == open
Fire Reset
Fire Z== Alarm
Fire Z== Rstr
Forbi I/F Tamper
Forbi Lp Tamper
Fr K== Alarm
Frb I/F Tamp Rst
Frb Lp Tamp Rst
Global T.Restore
Global Tamper
K== Excess
Keys
K== Missing
K== Restore
K== Tamper
Key Box Cls Z==
Key Box Opn
Z==
Key Sw Set #
System set by keyswitch on
level/partition n
KeySw Unset # System unset by keyswitch on
level/partition n
Lid Tamp
Control unit lid tamper reset
Restore
Lid Tamper
Control unit lid tampered with
Low Bat Z==
Low battery detected on
transmitter ==
Low Bat Z==
Low battery reset on
Rstr
transmitter ==
Low Batt Rstr
Low battery detected on
control unit
Low Batt Rstr
Low battery reset on control
Z==
unit
Md K== Alarm
Medical alarm started at
keypad ==
497100, Issue 4
Page 30
Log Messages
Message
Meaning
Message
PA K== Alarm
Panic alarm started at keypad
==
Panic alarm started in zone ==
Panic alarm reset in zone ==
Radio jamming detected
Radio jamming reset
U== Change
User == changed access code
U==
for user ==
U== Delete U== User == deleted access code
for user ==
U== Dload Fail Download by user == failed
U== Duress
Duress code entered by user
==
U== Off-Site
Installer exited from
programming mode
U== On-Site
Installer entered from
programming mode
U== Ptn # Reset User – reset partition #
U== Remote
Download by user ==
Dload
successful
U== System
User – reset system
Reset
U== Time/Date Time and date user reset the
system
U== Z== Omit
User omitted zone ==
U== Z== Unomit User unomitted zone ==
UserCode req off No user code before installer
code
UserCode req on User code before installer
code
XT ACFl Rst Z== Mains power supply restored
in zone ==
XT ACFl Z==
Mains power supply failed in
zone ==
XT BatFl Rst
Battery reconnected in zone
Z==
==
XT BatFl Z==
Battery fault in zone ==
XT Fault Z== Rst Zone of type ‘Fault’ reset
XT Fault Zone
Zone of type ‘Fault’ active
==
XT LoBat Rst
Low battery reset on radio
Z==
zone ==
XT LoBat Z==
Low battery detected on radio
zone ==
XT PwrFl Rst
Power output fault reset in
Z==
zone ==
XT PwrFl Z==
Power output fault in zone ==
Z== Lock Out
The system locked out the
zone when attempting to rearm
at the end of the bell run time.
Z== Lock Out
The system restored a locked
Rst
out zone zone.
PA Z== Alarm
PA Z== Rstr
RF Jamming
RF Jamming
Rstr
RF Sup Fail Z== Radio supervision failure
detected in zone ==
RF Sup Rstr Z== Radio supervision failure in
zone == reset
Set Fail Z==
System failed to set because
of fault in zone ==
Smk Det Alm
Smoke detector alarm in zone
Z==
==
Smk Det Res
Smoke detector alarm reset
Z==
zone ==
Soak Fail Z==
Soak test failed in zone ==
System
System rearmed after an alarm
Rearmed
System Startup Power applied to system
System Tamp
System tamper reset
Rst
System Tamper System tamper
Tamper F== Rstr Forbikobler keypad == tamper
reset
Tamper K==
Keypad == tamper reset
Rstr
Tamper Z==
Zone == tampered with
Tamper Z==
Tamper in zone == during the
day
Tamper Z== Rstr Zone == tamper reset
Tech Z== Alarm Technical alarm in zone ==
Tech Z== Rstr
Technical alarm in zone ==
reset
Tel Line Fault
Line fault on telephone line
Tel Line Rstr
Line fault reset on telephone
line
Telecmd Low
Low battery in 723r
Bat
telecommand
Telecmmd PA
Panic alarm from 723r
telecommand
Test Call
Test call made
Test Call
Test call at a specified interval
U== # Set
User == set level/partition #
U== # UnSet
User == unset level/partition #
497100, Issue 4
Meaning
Page 31
Your Installation
Zone
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
Company Name
Control Unit Model
Exit Time
Bell Duration
Engineer Reset
Communicator Fitted
Meets DD243: 2004
Description
A
A
B
C
D Omit Chime
Allow
Contact Number (Day)
Contact Number (Night)
B
C
D
Partitioned or Single System
Dual Key
PA
Fire
Enabled?
Meets PD 6662 / prEN 50131-1: 2004
Entry
Time
Medical
Note: If this table has not been completed, ask your Installer for the information.
497100, Issue 4
Page 32
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