EVGA | 50082-1 | User`s guide | EVGA 50082-1 User`s guide

Table of contents
Overview
Introduction ........................................................................... 3
Hardware Installation
Preparing Your Computer .................................................... 4
Quick Start ............................................................................ 4
Hardware Installation Details
Graphics Cards Requiring Additional Power ...................... 5
Preparing Your Operating System ...................................... 5
Software Installation
Software Installation ............................................................ 6
nView Features
nView Features ................................................................... 7
Troubleshooting
Quick Fixes ........................................................................... 9
Default BIOS Settings ......................................................... 12
Contacting Customer Service
Information To Keep Handy Before Calling ....................... 13
Compliance Information
FCC ..................................................................................... 15
CE ........................................................................................ 15
Macrovision ........................................................................ 15
Legal Information
Software License Agreement ............................................... 15
Trademark Information ........................................................ 15
2
Overview
Thank you for purchasing a genuine EVGA graphics accelerator. EVGA is an NVIDIA® Select
Solution Provider that builds high performance 3D accelerators based on reference designs by
the NVIDIA Corporation. Our graphics accelerator cards are fully compatible with the latest 2D
and 3D graphical requirements with full support for Microsoft® DirectX®, DirectDraw®,
DirectShow®, Direct3D®, and OpenGL®.
Your EVGA graphics accelerator card is fully capable of supporting DPMS (energy savings) and
DDC-2B (plug and play) functions.
3
Hardware Installation
Preparing Your Computer
WARNING: Turn off the power to your system and discharge your body’s static electric charge
by touching a grounded surface – for example, the metal surface of the power supply – before
performing any hardware procedure. EVGA assumes no liability for any damage, caused
directly or indirectly, by improper installation of any components. If you do not feel
comfortable performing the installation, consult a qualified computer technician. Damage
to system components, the graphics card, and injury to yourself may result if power is
applied during installation. Now that you have prepared your computer, you are ready to
install your graphics card.
Quick Start
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Power off the computer and all attached devices such as monitors, printers, and
external components.
Disconnect the display cable from your current display adapter from the back of
your computer.
Remove the cover of your computer case. In most cases this is held in place by
several screws or clips – you may need to consult your system manual or case
manual for additional information.
Remove your existing graphic adapter (if you have one) from your computer.
You will do this by removing the retaining screw and gently rocking the card
back and forth, applying upwards pressure. (Please note: if your motherboard
has integrated video, you may need to disable it on the motherboard. Please
contact your system or motherboard manufacturer for additional information).
Align your new card with the PCI-Express slot, the brown AGP™ slot or the white
PCI slot, as appropriate, and press it in firmly until the card is fully seated. Make
sure that the metal contacts of the card are completely pushed into the
expansion slot.
Replace the retaining screw to fasten the card into place and then replace the
computer cover.
Reconnect any devices that you detached during installation and then connect
the monitor’s video cable to your new video card.
Apply power to your system and reboot.
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Hardware Installation Details
Power off the computer – disconnect the display cable
Remove your existing graphics adapter (if applicable)
Important Information
PCI and PCI-Express slots are different,
so prior to installing any video card in to
your system, make sure the video card
bus type and available slot are the same.
PCI-Express Video Cards: (Single
Card Solution): Insert the graphics card
into the available PCI-Express slot
closest the power supply.
.8v
1.5v
AGP Video Cards: Insert the graphics
card into the brown AGP 2.0 or above
compliant slot.
3.3v
PCI Video Cards: Insert the graphics
card into an available white PCI 2.1 or
above compliant slot.
Graphics Cards Requiring Additional Power
If your card is equipped with a supplemental power adapter, we strongly
advise that it be connected at the time of installation. This supplemental
power adapter ensures that your video card receives a clean and strong
power signal that will allow it to function at optimal performance levels.
Preparing Your Operating System
Although EVGA’s ADM™ software provides an automated solution for most installation
situations, we still advise you to correctly prepare your system before installing any display
drivers. Before installing any of our drivers, please make sure that you have installed the latest
AGP driver for your motherboard if you are installing an AGP graphics card. These drivers can
be obtained from your motherboard manufacturer. (Disable anti-virus software during installation).
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Software Installation
When you boot up your computer for the first time after installing your new graphics adapter,
Windows will detect a new display device and attempt to search for the drivers. Please click
cancel.
Installing the drivers for your new graphics card is made fast and simple through the use of
EVGA’s patented ADM™ (Automated Driver Management) software. Insert the EVGA
Installation CD and allow the autorun driver installation menu to start.
Note: If the autorun driver installation menu does not appear, it can be launched manually by
choosing the Run command from the Windows Start Menu and entering: D:\autorun.exe (where
D is the letter of your CD-ROM drive).
Once the autorun installation menu appears, select the “Install Video Drivers” button from the
menu. This will start the driver installation process and ADM will go to work.
If you are prompted by the Microsoft WHQL (Windows Hardware Quality Labs) warning, please
select the Continue Anyway button, as it is safe to do so. See the example below.
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nView™ Features:
The nView functionality allows for a multi-display environment, whether it is through multiple
computer monitors (either digital or analog) or by using a monitor in conjunction with a
television set. The ability to use multiple displays within Windows can simplify many everyday
tasks by spreading out the Windows Desktop area or by allowing you to watch your favorite DVD
movie on your television.
Please visit http://evga.com/support/guides for our web site tutorial.
Single Mode
The Single Mode option in the nView control panel disables the nView feature, allowing
viewing in only one display.
DualView
Feature available across all operating systems except Windows 95 and Windows NT. A multidisplay capable graphics card will be able to have two independent resolutions that can be
configured differently from each other. Unlike nView span mode, where the desktop stretches
across two screens, DualView can control different resolutions, color depth and refresh rates
settings for each display.
Horizontal and Vertical Span Modes
In these modes, the desktop area is spread across both displays. This mode can be set for either
horizontal or vertical orientation.
Note: Due to operating system differences between Windows 98/ME/XP and Windows NT/
2000, the latter does not currently offer true multi-monitor support for Span mode under a
single dual-head graphics card such as the dual-head GeForce. As a result, the size of the
actual desktop is limited to twice the smaller size of the two displays. The desktop can be
extended either horizontally or vertically, but cannot be extended at other angles as under
Windows 98/ME.
Clone Mode
In Clone Mode, two monitors display identical images, which is useful for presentations. A
presenter may use the smaller monitor on the podium, while a projector monitor reflects the
presentation to the audience.
Video Mirror
Video Mirror works in conjunction with nView that allows a video or DVD application to mirror
its playback in full-screen on any one of the connected display devices. In other words, Video
Mirror allows video data that is displayed on a hardware overlay to be displayed at full-screen
size on a secondary display.
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nView™ Features:
nView Desktop Manager
The added features of the NVIDIA nView technology can simplify much of today’s tasks and
improve upon the existing multi-monitor functionality. Access to these controls are made by
either the NVIDIA nView QuickTweak™ icon located in the system tray or by assigning
preprogrammed Hot Keys to change certain viewing modes or setup different profiles.
Setup Individual User Profiles
The Windows desktop environment can now be customized based on a user level rather
than a global level meaning profiles can be saved for each individual user that logs into a
computer. There is a maximum of 32 separate profiles or individually named desktops that
can be modified and saved. These profiles take advantage of the added functionality with
many applications and programs already present within the Windows operating system.
Enhanced Application Support
Improvements to these Windows applications such as Internet Explorer® include viewing a
Search Engine site, opening a secondary browser on a separate display while still maintaining the
master “search results” window. Another example includes the ability to change viewing properties based on work environment, adjusting monitor display for presentations or to ease every day
tasks in a multi-window environment on different displays.
Zoom and Transparency Tools
Some other valuable tools added within NVIDIA nView include the Zoom and Transparency
features. A user can now zoom into any display within a program such as a photo editing
application and make detailed changes to an existing picture. The Transparency feature can
show the contents of a folder window without minimizing your current working window.
This achieves an almost opaque effect of the other window. These features combine to
make NVIDIA nView one of the most versatile multi-display technologies in existence. For
detailed information on NVIDIA nView, please consult the on-line documentation.
An optional DVI to DB-15 converter may be used to allow 2 standard analog
monitors to be attached. NVIDIA nView allows the simultaneous use of two display
devices at one time. This means that even though you might have three output
connectors, only two of them may be in use at any given time.
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Quick Fixes
Problem: The display drivers install successfully, but when Windows reboots it tells you
that the display device is not functioning correctly.
Cause: The display adapter requires certain hardware resources in order to function
correctly – if these resources are not available, then Windows cannot properly start the
device.
Solution: The most common resource that is missing is called an IRQ (interrupt
ReQuest). Most motherboards, but not all, have a BIOS setting called ASSIGN IRQ TO
VGA (or some variation of this name). This setting needs to be changed to ENABLED.
Then save the BIOS settings and reboot into Windows. If you need assistance locating or
configuring your motherboard BIOS, please consult your motherboard manual or contact
your motherboard manufacturer for specific information.
Problem: The computer will only display a black screen after it boots into Windows.
Cause: Quite often this problem is caused by the integrated video adapter not being
disabled prior to installing the new PCI based video card.
Solution: Ensure that the integrated video adapter has been disabled prior to installing
the new video card. After the new card has been installed, connect the monitor cable and
if required, any supplemental power adapters to the new video card and reboot the
system.
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Quick Fixes (continued)
Problem: At boot-up, all you hear is a series of beeps from the computer but see no
screen at all.
Cause: The beep sounds are a warning sound from the motherboard BIOS that says that
it cannot initialize the video card. This can mean one of three things:
1) The card is not seated correctly.
2) There is a problem with the motherboard’s video card slot.
3) There is a problem with the video card.
Solution: Remove the card from the computer and reinsert it, making sure that the card is
seated properly in the slot. Then try to boot the computer again. If this does not work then
the problem is either with the motherboard or the video card and you should contact your
hardware manufacturer
Problem: On systems with an integrated graphics chip, you get error messages and
conflicts after you install your new video card.
Cause: Many systems with an integrated graphics chip need to have these adapters
disabled before you can correctly use an add-in graphics adapter. If they are not properly
disabled, they will cause conflicts with the adapter that you are trying to install.
Solution: Disable any built-in graphics adapters prior to installing your new graphics card.
For additional information relating to this issue, please consult your motherboard or
system manual, or contact your system vendor or motherboard manufacturer to get
detailed information on how to accomplish this for your particular system.
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Quick Fixes (continued)
Problem: My card carries the support for TV-Out but cannot get a display on the TV.
Cause: The TV is not properly detected by Windows due to signal loss and/or is not
enabled within the Display Control Panel.
Solution: There must be a direct connection from the TV to the graphics card through an
RCA, S-Video cable or DVI cable connector. There cannot be any intermediary devices
such as a VCR, receiver or switch box within the connection. Power on the TV before
booting Windows and enable the TV-Out feature under Device Selection of the Display
Control Panel.
Problem: Games utilizing DirectX and OpenGL either lockup or crash to the desktop.
Cause: DirectX and OpenGL is not initializing properly due to corrupt installation of the
program or system drivers.
Solution: Verify that all the necessary hardware drivers are installed and up to date
including the chipset, video and sound card drivers. Reinstall the latest version of DirectX
or the faulty program itself. Also, verify the game has all the necessary patches installed
that are available from the developer/manufacturer.
Problem: Where can I find the latest drivers for my graphics card?
Solution: The latest drivers can be found at: http://evga.com/support/drivers
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Quick Fixes (continued)
Problem: How do I enable the DVD playback feature?
Cause: The video card can output DVD’s in conjunction with a DVD hardware or software
rendering application such as PowerDVD™ or WinDVD™.
Solution: Verify that the add-on hardware DVD decoder is compatible with the graphics
card or that the DVD software rendering application is installed properly and/or updated.
Problem: My HTPC’s monitor’s sides are cut-off.
Cause: This problem is called “overscan” and some DLP / Plasma / LCD TVs have options
to compensate for “overscan”. Please refer to your TVs mfg. or manual on whether or not
you have this option.
Solution: Make sure you have the latest Nvidia Forceware drivers for your video card and
that your HTPC monitor is setup properly in the Nvidia Forceware driver settings.
Default BIOS Settings
If for any reason you made changes to your BIOS settings and your system is unstable, change
the BIOS back to its default settings.
Note: For problems not listed in this document, please go to the EVGA Knowledge Base at
http://evga.com/FAQ
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Contacting Customer Service
EVGA is dedicated to supporting our graphics display products. Contacting EVGA Customer
Service is easy! We can be reached by phone, fax, and on the web. Before contacting
Customer Service, please review this manual. If you need to contact Customer Service, please
have your system configuration as well as your card’s model number and serial number ready.
You will need to register your product before a support technician can assist you. You may
register your card online at: http://evga.com/register, or when you call for support, a staff
member will register you.
•
•
•
•
Hours of Operation: 24/7 Technical Phone Support
Phone Support: (888) 880-EVGA (3842)
Fax Support: (714) 528-4501
Tech Support Web Site: http://evga.com/support
Information to keep handy before calling
• Motherboard Model and Manufacturer: ______________________________________
• Motherboard Chipset (not processor): ______________________________________
• Processor Type and Speed: ______________________________________________
• Operating System and Version (Service Packs installed, if any): _________________
• Model Number of EVGA Graphics Card: _____________________________________
• Serial Number of EVGA Graphics Card: _____________________________________
• Power Supply Wattage and Manufacturer: __________________________________
Warranty VOID if removed from video card
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Thinking about registering? Do it now!
“Why should I register?” you ask. Well, in order for you to receive the best possible
support, we need to know who you are and what kind of product you have purchased.
So don’t wait … register online now!
Should you require any assistance with the installation or troubleshooting of your EVGA
graphics card, please visit the Support section of our website at http://evga.com/support/.
There you'll be able to download drivers, check out our extensive Knowledge Base, and submit
technical and customer support inquiries. Be sure to visit the EVGA community messageboards
http://evga.com/community/messageboard/
Contact our Customer Service through email to get all of your questions answered and
problems resolved - its fast, its easy, and it works! If you require immediate assistance,
please contact our Customer Service at 888.880.EVGA (3842).
Point your browser to http://evga.com/register and have the following information ready
before contacting customer service:
-Card Name & Part Number
-UPC Number
-Serial Number
Warranty Program To Fit Your Needs
For all of our Retail Products, EVGA is offering a Limited Lifetime Warranty.
For more information please visit: http://evga.com/support/lifetime/
(Must be registered within 30 days of purchase date.)
The rest of the EVGA product line is still covered under the excellent 1+1 Warranty.
For more information please visit: http://evga.com/support/1+1/
As a valued EVGA customer; you'll be sure to receive a warranty that will fit your needs.
The EVGA Advanced RMA (EAR) Program
The EVGA Advanced RMA (EAR) Program is a program to protect yourself and your product
in the case of product failure. For more details please vist: http://evga.com/EAR/
The EVGA Step-UpTM Program
In order to give our customers the greatest amount of flexibility when purchasing
EVGA video cards, we have instituted the EVGA Step-Up™ Program. For more details
please vist: http://evga.com/stepup/
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Compliance Information
FCC Compliance Information
This device complies with FCC Rules Part 15. Operation is subject to the following two conditions:
This device may not cause harmful interference, and this device must accept any interference received, including interference that may cause
undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer’s instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
Increase the separation between the equipment and signal source. Connect the equipment to an outlet on a circuit different from that to which the
signal source is connected.
Consult the dealer or an experienced computer technician for help. The use of shielded cables for connection of the monitor to the graphics card is
required to ensure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
CE Compliance Information
EMC Directive 89/336/EEC and Amendment 92/31/EEC, Class B Digital Device EN 50081-14, Generic Emissions Standard for Residential,
Commercial and Light Industrial Products (EN 55022/CISPR 22, Limits and Methods of measurement of Radio). (EN 55022/CISPR 22, Limits and
Method of Measurement of Radio Interference Characteristics Information Technology Equipment) Warning: This is a Class B product. In a domestic
environment this product may cause radio interference in which case the user may be required to take adequate measure. EN 50082-1, Generic
Immunity Standard for Residential, Commercial and Light Industrial Products (IEC 801-2, IEC 801-3, IEC 801-4)
Macrovision Corporation
This device is protected by U.S. Patent numbers 4.631.603: 4,577,216; and 4,819,098 and other intellectual property rights. The use of Macrovision’s
Copy Protection technology in the device must be authorized by Macrovision and is intended for home and other limited pay-per-view uses only, unless
otherwise authorized in writing by Macrovision. Reverse engineering or disassembly is prohibited.
Legal Information
Software License Agreement
Single User Products
The EVGA ADM software (the “Software”) is copyrighted by EVGA Corp. and is is protected by U.S. Patent Number 6, 832, 312. All rights are
reserved. The purchaser is granted a license to use the Software only, subject to the following restrictions and limitations:
1. The license is for the original purchaser only, and is not transferable without written consent from EVGA.
2. The original purchaser may use the Software on a single computer owned or leased by the original purchaser. You may not use the Software on
more than a single machine, even if you own or lease more than one machine, without written consent from EVGA.
3. The original purchaser may make backup copies of the Software for his or her own use only, subject to the use limitations of this license.
4. The original purchaser may not engage in, nor permit third parties to engage in, any of the following:
• Providing or disclosing the Software to third parties.
• Providing use of the Software in a computer service business, network, time –sharing, multiple CPU or multi-user arrangement to users who
are not individually licensed by EVGA
• Making alterations or copies of any kind in the Software (except as specifically permitted above).
• Attempting to unassemble, de-compile or reverse engineer the Software in any way.
• Granting sublicenses, leases, or rights in the Software to others.
• Making copies, or verbal or media translations, of the user’s guide.
• Making telecommunication data transmissions of the Software.
Trademark Information
2001-2007 EVGA Corp. EVGA, the EVGA logo and combinations thereof are trademarks of EVGA Corp. All brands and companies are trademarks of
registered Trademarks of their respective companies. EVGA reserves the right to terminate this license if there is a violation of its terms or default by
the Original Purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to EVGA and the Original Purchaser
shall be liable to EVGA Corp. for any and all damages suffered as a result of the violation or default.
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