myPortalForMobile

myPortalForMobile
myPortal for Mobile 
myPortal for Tablet
User Guide
A31003-P3010-U101-16-7619
Our Quality and Environmental Management Systems are
implemented according to the requirements of the ISO9001 and
ISO14001 standards and are certified by an external certification
company.

Copyright © Unify GmbH & Co. KG. 03/2014 
Hofmannstr. 51, 81379 Munich/Germany
All rights reserved.
Reference No.: A31003-P3010-U101-16-7619
The information provided in this document contains merely general descriptions or
characteristics of performance which in case of actual use do not always apply as 
described or which may change as a result of further development of the products. 
An obligation to provide the respective characteristics shall only exist if expressly agreed in
the terms of contract.
Availability and technical specifications are subject to change without notice.
Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG..
All other company, brand, product and service names are trademarks or registered trademarks
of their respective holders.
unify.com
Contents
Contents
1 About this Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 Types of Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.2 Display Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1 myPortal for Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.2 User Interface Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.3 Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.3.1 How to Call the Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3 Installing and Starting myPortal for Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.1 How to Create an Icon for myPortal for Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2 How to Start myPortal for Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3 How to Exit myPortal for Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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4 First Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4.1 How to Select the User Interface Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4.2 How to Enable or Disable Touchscreen Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
5 Unified Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1 Presence Status and CallMe Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.1 Presence Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.1.1 How to Change the Presence Status to Absent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.1.2 How to Change the Presence Status to Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.2 CallMe service (myPortal for Mobile (UC Suite)) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.2.1 How to Enable the CallMe Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.3 Status-based Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1.3.1 How to Enable or Disable Status-based Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.2 Directories and Journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.2.1 Directories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.2.1.1 How to Send an SMS from the Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.2.2 Favorites List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.2.3 Journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.2.3.1 How to Display Details of a Journal Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3 Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.1 Call Number Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.2 Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.3 Call handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.4 Call Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.4.1 How to Redirect a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.4.2 How to Dial a Number Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.4.3 How to Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.4.4 How to Delete a Phone Number from the Redialing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.4.5 How to Make a Call from the Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.4.6 How to Make a Call from a Directory Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.4.7 How to Make a Call from the Favorites List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.4.8 How to Make a Call from the Journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.4.9 How to Initiate a Consultation Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.3.4.10 How to Alternate between two Parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents
5.3.4.11 How to Transfer a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.3.4.12 How to Initiate a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5.3.4.13 How to End a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5.4 Voicemails. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5.4.1 How to Listen to a Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5.4.2 How to Call back the Sender of a Voice Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.4.3 How to Delete a Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.4.4 How to Move a Voice Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5.4.5 How to Display Details of a Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
6.1 How to Configure the Dialing Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
6.2 How to Configure Call Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
6.3 How to Configure the Display Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
6.4 How to Configure the Number of List Entries per Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
6.5 How to Configure the Font Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
6.6 How to Configure the Refresh Interval for the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
6.7 How to Change the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
6.8 Personal Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6.8.1 How to Start the Personal Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6.8.2 How to Import the Outlook Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
6.8.3 How to Delete Imported Outlook Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
6.8.4 How to Restore the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
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About this Documentation
Types of Topics
1 About this Documentation
This section contains some introductory information on this documentation.
Related Topics
1.1 Types of Topics
The types of topics include concepts and tasks:
Type of topic
Description
Concept
Explains the "What" and provides an
overview of context and background
information for specific features, etc.
Task (operating instructions)
Describes task-oriented application cases
(i.e., the "How") step-by-step and assumes
familiarity with the associated concepts.
Tasks can be identified by the title How to
....
Related Topics
Related Topics
• Display Conventions
1.2 Display Conventions
This documentation uses a variety of methods to present different types of
information.
Type of information
Presentation
Example
User Interface Elements
Bold
Click on OK.
Menu sequence
>
File > Exit
Special emphasis
Bold
Do not delete Name.
Cross-reference text
Italics
You will find more
information in the
topicNetwork.
Output
Monospace font, e.g.,
Courier
Command not found.
Input
Monospace font, e.g.,
Courier
Enter LOCAL as the file
name.
Key combination
Monospace font, e.g.,
Courier
<Ctrl>+<Alt>+<Esc>
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About this Documentation
Display Conventions
Related Topics
Related Topics
• Types of Topics
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Introduction
myPortal for Mobile
2 Introduction
This document is intended for users of myPortal for Mobile or myPortal for Tablet
who are already familiar with a UC client (e.g., myPortal for Desktop) and
describes its configuration and operation. In the following, only the term myPortal
for Mobile is used for better readability. Where necessary, references to Tablet
PCs are explicitly described.
Related Topics
2.1 myPortal for Mobile
myPortal for Mobile is a web-based unified communications solution for mobile
telephones and tablet PCs. Besides convenient dialing aids via phone directories
and favorites, and information on the presence status of other subscribers, it can,
for example, also be used to access voicemails.
myPortal for Mobile is supported by both UC solutions UC Smart and UC Suite.
Depending on the UC solution and the licenses assigned to you, the scope of the
available features may vary slightly.
myPortal for Mobile supports the following features:
•
Presence Status
•
Status-based call forwarding
•
CallMe service (only with UC Suite)
•
Directories
•
Favorites List
•
Journal
•
Call Functions
•
Voicemail
•
SMS (not on every Mobile Phone or tablet PC)
Other features can be used with the UC clients (e.g., myPortal Smart or
myPortal for Desktop)
Related Topics
2.2 User Interface Elements
The user interface of myPortal for Mobile consists of several areas.
Mobile Phone
The main window consists of the following elements:
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Introduction
User Interface Elements
1
2
3
4
•
Header area (1):
Symbol
Function
Back to last page viewed
myPortal
To main menu
To logout page
•
Menu title (2):
Shows the title of the current menu or myPortal in the main menu
•
Workspace (3):
For lists, the scrolling symbols for continue (down) and back (up) are shown
if required.
•
Status bar (4):
Shows your phone number
Tablet PC
The main window consists of the following elements:
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Introduction
User Interface Elements
1
2
3
4
•
Header area (1):
Symbol
Function
Presence status:
• Displays your current presence status.
• Provides access to change your presence status.
12345
Displays the own phone number
Manual dialing
Redialing
To logout page
•
Favorites and tabs for (2) :
–
Directories
–
Journal
–
Voicemail
–
telephone
–
Settings
•
Tab title (3):
Displays the title of the current tab
•
Workspace (4):
For lists, the scrolling symbols for continue (down) and back (up) are shown
if required.
Related Topics
Related Topics
• Directories
•
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Favorites List
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Introduction
Online Help
•
Journal
•
Calls
•
Voicemails
•
Configuration
2.3 Online Help
The integrated online help describes key concepts and operating instructions.
Navigation
The buttons in the online help provide the following functions:
•
Contents
provides you with an overview of the structure
•
Index
provides direct access to a topic using keywords
•
Search
allows you to do a full-text search and selectively find all relevant topics
Related Topics
2.3.1 How to Call the Online Help
Prerequisites
•
The administrator of your communication system has configured access with
myPortal for Mobile for you.
•
You have created an entry for the online help in the Favorites list of your web
browser or an icon on the home page on your mobile phone or tablet PC.
›
Open the online help via your Favorites list of your web browser or by using
the icon on the home page of your mobile phone or tablet PC.
Step by Step
Related Topics
Related Topics
• How to Create an Icon for myPortal for Mobile
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Installing and Starting myPortal for Mobile
How to Create an Icon for myPortal for Mobile
3 Installing and Starting myPortal for Mobile
The use of myPortal for Mobile is subject to specific requirements.
Related Topics
3.1 How to Create an Icon for myPortal for Mobile
Prerequisites
•
You know the Internet address for accessing your communication system or
the UC server with myPortal for Mobile. If you have any questions, please
contact your administrator.
The icon to be created on the home page of your mobile phone or tablet PC is
intended as a shortcut to easily start myPortal for Mobile or to call the online help.
Step by Step
›
Create a bookmark on the home page of your mobile phone with the Internet
address for accessing your communication system or the UC server with
myPortal for Mobile. Please also read the manufacturer's instructions
carefully for the specific procedure to be followed on your mobile phone or
tablet PC and web browser. Example for an iPhone or iPad:
a) Open the appropriate URL in Safari:
Access
Connectio
n
Mobile Phone
Tablet PC
myPortal for encrypted https://www.example-for- https://www.example-forMobile
(recommen a-domain.com:8802
a-domain.com:8802/
ded)
tablet
myPortal for unencrypte http://www.example-for-a- http://www.example-for-aMobile
d (not
domain.com:8801
domain.com:8801/tablet
recommend
ed)
Online Help encrypted https://www.example-for-a-domain.com:8802/help
(recommen
ded)
Online Help unencrypte http://www.example-for-a-domain.com:8801/help
d (not
recommend
ed)
INFO: For safety reasons, we recommend using only encrypted
connections (https).
b) Press +.
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Installing and Starting myPortal for Mobile
How to Start myPortal for Mobile
c) Select Add to Home Screen.
Related Topics
Related Topics
• How to Start myPortal for Mobile
•
How to Call the Online Help
3.2 How to Start myPortal for Mobile
Prerequisites
•
The administrator of your communication system has configured access with
myPortal for Mobile for you.
•
You know the Internet address for accessing your communication system with
myPortal for Mobile. If you have any questions, please contact the
administrator of your communication system.
•
You have created an entry for myPortal for Mobile in the Favorites list of your
web browser or an icon on the home page on your mobile phone or tablet PC.
•
You have changed your password in a UC PC client or at the phone menu of
the voicemail box to at least 6 digits.
•
Cookies are enabled in the web browser of your mobile phone or tablet PCs.
•
You are currently not using myPortal for Mobile on another mobile phone.
Step by Step
1) Open myPortal for Mobile via your Favorites list or by using the icon on the
home page of your mobile phone or tablet PC.
INFO: The concurrent usage of myPortal for Mobile with
myAgent under the same user name is not supported.
Your user name and password are stored using a cookie in the
web browser, provided the administrator of your communication
system has not disabled cookies. Consequently, you should
protect your mobile phone or tablet PC against access by other
people. Otherwise, unauthorized users could, for example,
potentially access your voicemails or redirect your station number
to external toll-based destinations.
2) Enter your call number in the User Name field of the Login window.
INFO: The user name is identical for myPortal for Desktop,
myPortal for Outlook, myPortal for Mobile, myAttendant and
myAgent.
3) Enter your Password.
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Installing and Starting myPortal for Mobile
How to Exit myPortal for Mobile
INFO: The password is identical for myPortal for Desktop,
myPortal for Outlook, myPortal for Mobile, myAttendant and
myAgent.
NOTICE: If the wrong password is entered five times, your
access will be locked temporarily. A login of this user will only be
possible again after a period of 15 minutes.
4) Click Login.
INFO: You are automatically logged off after an extended period
of inactivity. You will need to restart myPortal for Mobile to
continue using it.
Related Topics
Related Topics
• How to Create an Icon for myPortal for Mobile
•
How to Change the User Interface
3.3 How to Exit myPortal for Mobile
Step by Step
1) Click in the header area on the Logout symbol.
2) Click Logout.
Related Topics
Related Topics
• How to Change the User Interface
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First Steps
How to Select the User Interface Language
4 First Steps
The First Steps describe the recommended actions to be taken right at the
beginning.
Related Topics
4.1 How to Select the User Interface Language
Step by Step
1) Click Settings.
2) Select the desired language in the Language drop-down list.
3) Click Set.
Related Topics
4.2 How to Enable or Disable Touchscreen Support
Step by Step
1) Click Settings.
2) Select one of the following options in the Touchpad drop-down list:
•
If you want to enable Touchscreen support, select the option Yes.
•
If you want to disable Touchscreen support, select the option No.
3) Click Set.
Related Topics
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Unified Communications
Presence Status and CallMe Service
5 Unified Communications
Unified Communications is a generic term that refers to the integration of different
communication systems, media, devices and applications within an environment
(e.g., telephony, presence, voicemail and instant messaging).
Related Topics
5.1 Presence Status and CallMe Service
The Presence status and CallMe service display and optimize the availability of
subscribers. The Presence status enables simple status-based call forwarding as
well as rule-based call forwarding, which can be flexibly configured with
myPortal for Desktop or myPortal for Outlook.
Related Topics
5.1.1 Presence Status
The Presence status indicates the availability of internal subscribers (including
mobile users) in the Favorites list, the internal directory and through voicemail
announcements.
You can change your Presence status in myPortal for Mobile and also in the
Phone menu of the voicemail box. For every change in the Presence status
(except for Office and CallMe), you also define the scheduled time of your return
to the Office or CallMe status. The CallMe service is only available with myPortal
for Mobile (UC Suite).
The following symbols are available for the presence status:
Symbol
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Presence status
Availability
Office
Available at the normal workplace
CallMe
Available at an alternative workplace (only
incoming calls are supported)
Meeting
Absent
Sick
Absent
Break
Absent
Gone Out
Absent
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Unified Communications
Presence Status and CallMe Service
Symbol
Presence status
Availability
Vacation
Absent
Lunch
Absent
Gone Home
Absent
Do Not Disturb
Absent (not available in UC Suite with
Mobility Entry or MULAP)
The symbol of your current presence status is displayed at the following location,
possibly with the scheduled time of your return or the CallMe destination:
•
Mobile phone: main menu, next to Presence
•
Tablet PC: header area, next to the own phone number
Call Forwarding to the Voicemail Box
If your Presence status is not Office or CallMe, the communication system
redirects your incoming calls to the configured forwarding destination (by default,
your voicemail box) and notifies the callers via status-based announcements
about the nature of your absence and the scheduled time for your return.
Related Topics
Related Topics
• Directories
•
Favorites List
5.1.1.1 How to Change the Presence Status to Absent
Step by Step
1) Click on Presence or on the icon for your presence status.
2) Click on one of the following Presence statuses: Meeting, Sick, Break, Out
of the Office, Vacation, Lunch or At home.
3) If you want to specify an info text for the Presence status, enter it in the text
field.
4) Click on the + and - buttons for the scheduled Return date and time (optional
for myPortal for Mobile (UC Smart).
5) Click on Set presence date/time.
Related Topics
Related Topics
• How to Change the Presence Status to Office
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Presence Status and CallMe Service
5.1.1.2 How to Change the Presence Status to Office
INFO: You can also return to the Office presence status by
deactivating the call forwarding at the telephone.
Step by Step
1) Click on Presence or on the icon for your presence status.
2) Click on Office.
3) Click on Office.
4) If you want to specify an info text for the Presence status, enter it in the text
field.
5) Click Set.
Related Topics
Related Topics
• How to Change the Presence Status to Absent
5.1.2 CallMe service (myPortal for Mobile (UC Suite))
The CallMe service can be used to define any phone at an alternative workplace
as the CallMe destination at which you can be reached through your own internal
phone number. You can make use it to also outgoing calls from the CallMe
destination.
Inbound Calls
Inbound calls to your internal phone number are forwarded to your CallMe
destination. Your internal phone number is displayed to the caller. Unanswered
calls are forwarded to the voicemail box after 60 seconds.
Outbound Calls
For outbound calls, the communication system sets up two connections. It first
calls you at your CallMe destination. If you answer the call, the communication
system then calls the desired destination and connects you with it. Your internal
phone number is displayed at the destination (One Number Service).
Activation
You can activate the CallMe service manually. In addition, the CallMe service is
also reactivated by an automatic reset of the Presence status following an
absence, provided it was active earlier. Then following types of CallMe
destinations are not supported:
•
Group
•
Redirected telephone
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Presence Status and CallMe Service
Deactivation
The CallMe service remains active until your Presence status changes.
Related Topics
5.1.2.1 How to Enable the CallMe Service
Prerequisites
•
You are using myPortal for Mobile (UC Suite).
Step by Step
1) Click on Presence or on the icon for your presence status.
2) Click on Office.
3) If you want to specify an info text for the Presence status, enter it in the text
field.
4) Enter the CallMe Target phone number in canonical or dialable format.
5) Click Set.
Related Topics
5.1.3 Status-based Call Forwarding
Status-based call forwarding enables you to forward calls based on your
Presence status to one of your additional phone numbers or your voicemail box.
You can configure status-based call forwarding for every presence status except
Do Not Disturb. When you change your Presence status, the communication
system activates call forwarding to the destination defined by you for this purpose.
For example, if you are away from the office, to your mobile phone or if you are
on vacation, to your representative. Where appropriate, the number of the
forwarding destination is displayed under Presence for each presence status.
Related Topics
5.1.3.1 How to Enable or Disable Status-based Call Forwarding
Prerequisites
•
You are using myPortal for Mobile (UC Smart).
INFO: You can configure status-based call forwarding for
myPortal for Mobile (UC Suite) in the PC client.
Step by Step
1) Click on Presence or on the icon for your presence status.
2) Click on the Settings icon on the right side of the appropriate presence
status.
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Directories and Journal
3) Select one of the following options:
•
If you want to enable status-based call forwarding, enter the desired
number in the Forwarding destination field.
•
If you want to disable status-based call forwarding, remove the number in
the Forwarding destination field.
4) Click on Change destination.
Related Topics
5.2 Directories and Journal
Directories, the Favorites List and the Journal organize contacts and calls.
Related Topics
5.2.1 Directories
Directories organize your contacts.
myPortal for Mobile offers the following directories, which are independent of the
contacts of your mobile phone or tablet PC:
•
Personal contacts
These are contacts from the personal directory of myPortal for Desktop as
well as Outlook contacts imported via the Personal Assistant.
•
Internal Directory
Contains internal subscribers and groups in the same node for which the
display is activated in the system (only system telephones) together with their
presence status and connection status as well as any additional phone
numbers, provided the subscriber has made this information visible to other
internal subscribers.
•
External directory (UC Suite)
Contains the contacts from the external directory of UC Suite.
•
System directory
Contains all speed-dial destinations of the communication system.
INFO: Phone numbers in directories should always be entered in
canonical format wherever possible.
Contact Details
The List view of contacts shows the following details:
•
Presence status (only for Internal Directory), possibly with planned time of
return and info text
•
Name
•
Phone number(s):
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Directories and Journal
Symbol
Phone number
Phone No. Business
Phone No. Mobile
Phone No. Home
Text search
You can search the directory by name or by portions of names. The directories
are searched in the order shown in the table above.
Index search
You can search the directories by name or by the initial letters in a name.
Related Topics
Related Topics
• User Interface Elements
•
Presence Status
•
Favorites List
•
How to Make a Call from the Directory
•
How to Make a Call from a Directory Search
•
How to Import the Outlook Contacts
•
How to Delete Imported Outlook Contacts
•
How to Redirect a Call
•
How to Initiate a Consultation Hold
•
How to Transfer a Call
5.2.1.1 How to Send an SMS from the Directory
Prerequisites
•
The relevant contact contains a mobile phone number.
INFO: This feature is not available on every mobile phone or
tablet PC.
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Step by Step
1) Click on Directories.
2) Click on one of the directories, i.e., Personal Contacts, Internal Directory,
External Directory (UC Suite) or System directory.
3) Click on the desired contact.
4) Click on Send SMS.
Next steps
The user interface of your mobile phone or tablet PC for sending an SMS is
opened with the corresponding mobile phone number. Write and send the SMS
as usual.
Related Topics
5.2.2 Favorites List
The Favorites List shows you all the contacts you have configured as favorites in
the UC client (e.g., myPortal for Desktop) at a glance. These contacts can also be
called very easily directly from the Favorites list. All internal subscribers with
system telephones that are located in the same network node can be seen with
their respective presence and connection statuses.
Outlook Contacts
If you want your Favorites to include Outlook contacts, you will need to import
them yourself.
Index search
You can search the Favorites list by name or by the initial letters in a name.
Related Topics
Related Topics
• User Interface Elements
•
Presence Status
•
Directories
•
How to Make a Call from the Favorites List
•
How to Redirect a Call
•
How to Initiate a Consultation Hold
•
How to Transfer a Call
•
How to Import the Outlook Contacts
5.2.3 Journal
The Journal is the list of all your inbound and outbound calls. You can use it to
quickly and easily call your contacts again or to respond to missed calls.
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Unified Communications
Directories and Journal
Folder for Call Types
The calls are arranged on the following tabs:
Symbol
Folder
All
Missed
Accepted
Inbound
Outbound
Grouped by time period
The calls in all folders are grouped by time periods (e.g., Today, Yesterday, etc.).
The number of Journal entries is displayed on the right of the group designation
in parentheses.
Call Details
Every call is shown with the date and time and, if available, with the call number.
If a directory contains further details on the call number such as the Last Name
and First Name, then this information is also shown.
The following details can be displayed for a journal entry:
•
Own phone number
•
Phone number of the caller, if present)
•
First Name (if present)
•
Last Name (if present)
•
Start of the call
•
End of the call
•
Duration
•
Information on whether or not the call was answered
Related Topics
Related Topics
• User Interface Elements
•
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How to Make a Call from the Journal
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5.2.3.1 How to Display Details of a Journal Entry
Step by Step
1) Click on Journal.
2) Click on the desired folder.
3) Click on the entry for the desired time period.
4) Click on the desired journal entry.
5) Click on the View Journal Entry Details symbol.
Related Topics
5.3 Calls
A number of convenient features such as calling from a directory, favorites list or
journal are available for making calls.
Related Topics
Related Topics
• User Interface Elements
5.3.1 Call Number Formats
Call numbers can be specified in different formats.
Format
Description
Example
Canonical
Begins with + and always
+49 (89) 7007-98765
includes the country code, area
code and the full remaining
station number. Blanks and the
special characters + ( ) / - : ; are
allowed.
Dialable
Exactly as you would dial the call • 321 (internal)
number on the system telephone • 0700798765 (own local network)
in your office, always with the
• 0089700798765 (external local
trunk access code.
network)
• 0004989700798765 (international)
INFO: If possible, you should always use the canonical call
number format. This ensures that a phone number is always
complete, unique and consistent in any situation, even in a
network.
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Unified Communications
Calls
When dialing an external station (dialable format) manually, the CO access code
must always be dialed as well. The CO access code must likewise also be
specified when manually entering the destination number (dialable format) for the
CallMe service (UC Suite) in UC clients.
When dialing an external phone number in dialable format from a directory (and
when using the Desktop Dialer and Clipboard Dialer for certain UC clients), the
communication system automatically adds the CO access code (route 1). The
automatic addition of the CO access code also occurs when you select a phone
number of your own personal data (Mobile number, Private Number, etc.) as a
destination number for the CallMe service (UC Suite).
INFO: For calls within the USA via CSTA to a number in canonical
format, phone numbers are converted to the dialable format.
Related Topics
Related Topics
• How to Dial a Number Manually
5.3.2 Dial mode
You can choose between different dialing methods for outbound calls.
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Dial mode
Call Through
Description
• The system sets up the connection to your mobile phone or
tablet PC using call-through.
• ONS (One Number Service)
• Fast connection setup
• CTI call functions available
• Useful for mobile phone contracts with a flat rate into fixed
networks
Callback preferred
• The system sets up the connection to your mobile phone or
tablet PC using callback.
• ONS (One Number Service)
• CTI call functions available
• The immediate acceptance of calls by the mobile carrier
mailbox must be disabled.
• Useful for mobile phone contracts without a flat rate into fixed
networks
SIP preferred
• A SIP soft client present on the mobile phone or tablet PC sets
up the connection.
• CTI call features are available only to a limited extent in
myPortal for Mobile. Call control usually occurs within the SIP
soft client instead.
• Usage via a WLAN is possible, if supported by the mobile
phone or tablet PC
• Not supported by all SIP soft clients
• Not supported by all operating systems
• Please note that some restrictions for VoIP may have been set
by your mobile carrier.
Associated dialing
• for tablet PCs without GSM
• The tablet PC controls the connection setup to the phone at
your workplace.
• CTI call functions available
If a SIP phone or a SIP softclient is controlled via associated
dialing, some CTI call functions such as consultation holds and
conferencing are not available.
GSM preferred
• Phone numbers of personal contacts must be in canonical
format.
• The mobile phone or the tablet PC sets up the connection
directly via the mobile service.
• Applies only to
– Manual dialing
– Personal contacts
– External directory (UC Suite)
• Connectivity, when ONS (One Number Service) is not desired.
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Related Topics
Related Topics
• How to Configure the Dialing Method
5.3.3 Call handling
You can configure how myPortal for Mobile should respond to calls.
Call handling
Description
Only change icon
• The button for CTI call functions appears
Bring to foreground
• The menu for CTI call functions opens automatically
Disabled
• No action
Related Topics
Related Topics
• Call Functions
•
How to Configure Call Handling
5.3.4 Call Functions
You can control call functions with myPortal for Mobile. You can also dial phone
numbers directly from the Journal, the Favorites list or a directory.
How to Answer Calls
To do this, use your mobile phone or tablet PC as usual. Depending on which
device you are using, you may subsequently have to switch to myPortal
for Mobile in the web browser manually.
CTI Call Functions
Using CTI call functions, you can access the features of your communication
system on your mobile phone or tablet PC (not available for SIP devices or SIP
soft clients). The following buttons for CTI call functions are available in the
header line of all menus, provided Only change icon is configured in the call
handling:
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Symbol
(mobile
phone)
Symbol
(tablet PC)
Description
Call Functions
Appears during
• an incoming call
• an ongoing call
You can switch to the menu for CTI call functions by
clicking on it.
The menu for CTI call functions shows the communication partners and,
depending on the situation, some of the following buttons:
Symbol
Description
Disconnect
Consultation
Alternate (Toggle/Connect)
Redirect (during an incoming call)
Transfer (during a call)
Conference (phone-controlled)
Related Topics
Related Topics
• Call handling
5.3.4.1 How to Redirect a Call
Prerequisites
•
Call handling has been activated.
•
The dialing method Call through, Callback preferred, SIP preferred or
Associated dialing has been configured.
Step by Step
1) Click on the Call Functions icon (if required) to go to the CTI Call Functions
menu.
2) Click Redirect.
3) Click Dial.
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Calls
INFO: As an alternative to dialing manually, you can select the
desired destination via the FavoritesDirectories or Redial list.
4) Enter the phone number in dialable format on the displayed dial pad.
5) Click on the green handset symbol in the displayed dial pad.
Related Topics
Related Topics
• Directories
•
Favorites List
5.3.4.2 How to Dial a Number Manually
Step by Step
1) Click on Manual dialing or on the icon for manual dialing.
2) Enter the phone number in dialable format on the displayed dial pad.
3) Click on the green handset symbol in the displayed dial pad.
Related Topics
Related Topics
• Call Number Formats
5.3.4.3 How to Redial
Step by Step
1) Click on Redial or on the icon for redialing.
2) Select the desired phone number from the drop-down list of up to ten of the
last dialed numbers.
3) Click Dial.
Related Topics
5.3.4.4 How to Delete a Phone Number from the Redialing List
Step by Step
1) Click on Redial or on the icon for redialing.
2) Select the desired phone number from the drop-down list of up to ten of the
last dialed numbers.
3) Click on the Delete symbol.
Related Topics
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5.3.4.5 How to Make a Call from the Directory
Step by Step
1) Click Directories.
2) Click on Personal Contacts, Internal Directory, External Directory,
System directory (UC Suite) or All directories.
3) Click on the desired contact.
4) Click on the desired phone number.
Related Topics
Related Topics
• Directories
5.3.4.6 How to Make a Call from a Directory Search
Step by Step
1) Click Directories.
2) If you want to search in only a specific directory, click on the appropriate
directory. Otherwise, all directories are searched.
3) Select one of the following options:
•
For a text search, enter the search term in the Name or first letter field
and click Search.
•
For an index search, click on the ABC button and then on the appropriate
letter.
4) Click on the desired contact in the hit list.
5) Click on the desired phone number.
Related Topics
Related Topics
• Directories
5.3.4.7 How to Make a Call from the Favorites List
Step by Step
1) If you are using a mobile phone, first click on Favorites.
2) Click on the desired group in Favorites.
3) Click on the desired subscriber.
4) Click on the desired phone number.
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Related Topics
Related Topics
• Favorites List
5.3.4.8 How to Make a Call from the Journal
Step by Step
1) Click Journal.
2) Click on the desired folder.
3) Click on the entry for the desired time period.
4) Click on the desired journal entry.
5) Click on the handset symbol.
Related Topics
Related Topics
• Journal
5.3.4.9 How to Initiate a Consultation Hold
Prerequisites
•
Call handling has been activated.
•
The dialing method Call through, Callback preferred, SIP preferred or
Associated dialing has been configured.
Step by Step
1) Click on the Call Functions icon (if required) to go to the CTI Call Functions
menu.
2) Click Consultation.
3) Click Dial.
INFO: As an alternative to dialing manually, you can select the
desired destination via the FavoritesDirectories or Redial list.
4) Enter the phone number in dialable format on the displayed dial pad.
5) Click on the green handset symbol in the displayed dial pad.
Related Topics
Related Topics
• Directories
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•
Favorites List
5.3.4.10 How to Alternate between two Parties
Prerequisites
•
Call handling has been activated.
•
The dialing method Call through, Callback preferred, SIP preferred or
Associated dialing has been configured.
•
You are talking to one party while holding another party.
Step by Step
1) Click on the Call Functions icon (if required) to go to the CTI Call Functions
menu.
2) Click Alternate (Toggle/Connect).
Related Topics
5.3.4.11 How to Transfer a Call
Prerequisites
•
Call handling has been activated.
•
The dialing method Call through, Callback preferred, SIP preferred or
Associated dialing has been configured.
•
You are talking to one party, while the other party is on hold.
Step by Step
1) Click on the Call Functions icon (if required) to go to the CTI Call Functions
menu.
2) Click Transfer.
Related Topics
Related Topics
• Directories
•
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Voicemails
5.3.4.12 How to Initiate a Conference
Prerequisites
•
Call handling has been activated.
•
The dialing method Call through, Callback preferred, SIP preferred or
Associated dialing has been configured.
•
You are talking to one party, while the other party is on hold.
Step by Step
1) Click on the Call Functions icon (if required) to go to the CTI Call Functions
menu.
2) Click Conference.
Related Topics
5.3.4.13 How to End a Call
Prerequisites
•
Call handling has been activated.
•
The dialing method Call through, Callback preferred, SIP preferred or
Associated dialing has been configured.
Step by Step
1) Click on the Call Functions icon (if required) to go to the CTI Call Functions
menu.
2) Click Disconnect.
INFO: Alternatively, you can end a call as usual with your mobile
phone or tablet PC.
Related Topics
5.4 Voicemails
You can listen to voicemails in the voicemail box of the communication system
and call the respective senders.
New Voicemail Indicator
As soon as a new voicemail is received, this is indicated for Voicemail in the main
menu with a red exclamation mark.
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Voicemails
INFO: In order to always use myPortal for Mobile with only the
voicemail box of the communication system, you should disable
the mailbox from your mobile carrier.
Folders for Voicemail
myPortal for Desktop organizes voice messages in the following folders:
Symbol
Folder
Inbox
Played
Saved (myPortal for Mobile (UC Smart))
The number of messages received is shown next to the folder name.
Voicemail functions
The following symbols identify voicemail functions:
Symbol
Function
Show voicemail details
How to Move a Voice Message
Call sender
Play back voicemail
Listening to Voicemail
When a new voice message is listened to for the first time, the communication
system moves it automatically from the Inbox folder to the Played folder.
Related Topics
Related Topics
• User Interface Elements
5.4.1 How to Listen to a Voicemail
Prerequisites
•
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Your presence status is Office.
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Voicemails
Step by Step
1) Click Voicemail.
2) Click on the desired folder.
3) Click on the desired voicemail.
4) Click on the Play Message symbol.
Next steps
Accept the call from the voicemail box.
Related Topics
5.4.2 How to Call back the Sender of a Voice Message
Prerequisites
•
The caller's phone number has been transmitted.
Step by Step
1) Click Voicemail.
2) Click on the desired folder.
3) Click on the desired voicemail.
4) Click on the Call sender symbol.
Related Topics
5.4.3 How to Delete a Voicemail
Step by Step
1) Click Voicemail.
2) Click on the desired folder.
3) Click on the desired voicemail.
4) Click on das Move Message symbol.
5) Click Delete voicemail.
Related Topics
5.4.4 How to Move a Voice Message
Step by Step
1) Click Voicemail.
2) Click on the desired folder.
3) Click on the desired voicemail.
4) Click on das Move Message symbol.
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5) Click on the folder to which you want to move the voice message.
Related Topics
5.4.5 How to Display Details of a Voicemail
You can view the following details about a voicemail:
•
Date
•
Time
•
Length
•
Priority
•
Phone number of the sender (if available)
Step by Step
1) Click Voicemail.
2) Click on the desired folder.
3) Click on the desired voicemail.
4) Click on the View Voicemail Details symbol.
Related Topics
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Configuration
How to Configure the Dialing Method
6 Configuration
You can configure myPortal for Mobile in accordance with your requirements.
INFO: When you make multiple changes under Settings, it is
sufficient to simply click Set just once at the end.
Related Topics
Related Topics
• User Interface Elements
6.1 How to Configure the Dialing Method
Step by Step
1) Click Settings.
2) In the Dial mode drop-down list, select either Call through, Callback
preferred, SIP preferred, Associated dialing or GSM preferred.
3) Click Set.
Related Topics
Related Topics
• Dial mode
6.2 How to Configure Call Handling
NOTICE: When call handling is enabled, high data volumes will
be transmitted over the mobile network.
Step by Step
1) Click Settings.
2) Select one of the following options in the Call handling drop-down list:
•
If you want to enable call handling, select either Only change icon or
Bring to foreground.
•
If you want to disable call handling, select Deactivate.
3) Click Set.
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Configuration
How to Configure the Display Resolution
Related Topics
Related Topics
• Call handling
6.3 How to Configure the Display Resolution
Prerequisites
•
You are using a mobile phone.
The presentation is optimized for a resolution of 320 x 480 (HVGA). Most web
browsers automatically scale the display to the actually available resolution. If the
presentation in your web browser is not satisfactory, you can adjust the resolution
of the web pages of myPortal for Mobile. The following additional resolutions can
be selected: 360 x 640 (nHD) and 240 x 320 (QVGA) pixels.
Step by Step
1) Click Settings.
2) Select the desired resolution in the Display Resolution drop-down list. If in
doubt, note that the horizontal resolution is significant here.
3) Click Set.
Related Topics
Related Topics
• How to Restore the Display
6.4 How to Configure the Number of List Entries per Screen
Step by Step
1) Click Settings.
2) Select the desired number in the List entries per screen drop-down list.
3) Click Set.
Related Topics
6.5 How to Configure the Font Size
Step by Step
1) Click Settings.
2) Select the desired value in the Font size drop-down list.
3) Click Set.
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Configuration
How to Configure the Refresh Interval for the Screen
Related Topics
Related Topics
• How to Restore the Display
6.6 How to Configure the Refresh Interval for the Screen
This option enables the dynamic content in specific menus to be automatically
refreshed.
NOTICE: This setting is only available when call handling is
enabled.
The auto refresh causes high data volumes to be transmitted over
the mobile network.
Step by Step
1) Click on Settings.
2) Select the desired value in the Auto Refresh drop-down list.
INFO: Do not use the Automatic option under iOS 6.
3) Click on Set.
Related Topics
6.7 How to Change the User Interface
Step by Step
1) Click Settings.
2) Select the desired user interface from the Skin drop-down list.
3) Click Set.
4) Exit myPortal for Mobile.
5) Depending on which web browser you are using, select one of the following
options for the change to take effect:
•
Clear the browser cache and close the web browser.
•
Close the web browser, open it again and then clear the cache of your
web browser.
Next steps
Start myPortal for Mobile again.
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Configuration
Personal Assistant
Related Topics
Related Topics
• How to Exit myPortal for Mobile
•
How to Start myPortal for Mobile
6.8 Personal Assistant
The Personal Assistant is the web-based application for special configuration
tasks of myPortal for Mobile by subscribers.
The following applications are used as personal assistants:
•
UC Smart Assistant (myPortal for Mobile (UC Smart))
•
myPortal Web Services Assistant (myPortal for Mobile (UC Suite))
The Personal Assistant can be used in:
•
the web browser of the PC
•
the web browser of the mobile phone or tablet PC (with reduced ease of use)
The Personal Assistant is required for the following tasks:
•
Importing Outlook contacts into myPortal for Mobile
•
Deleting imported Outlook contacts
•
Restoring the display on the mobile phone or tablet PC if it becomes
unreadable due to a wrong configuration
The Personal Assistant offers further configuration options, but these also
available directly in myPortal for Mobile.
Related Topics
6.8.1 How to Start the Personal Assistant
Prerequisites
•
You know the Internet address for accessing your communication system with
the Personal Assistant. If you have any questions, please contact the
administrator of your communication system.
Step by Step
1) Open the Internet address for accessing your communication system with the
Personal Assistant in the web browser by entering https://
www.example-for-a-domain.com:8803/admin for example.
2) Enter your user name for myPortal for Mobile in the Name field. This is
usually your call number. If you have any questions, please contact the
administrator of your communication system.
3) Enter your password for myPortal for Mobile in the Password field.
4) Click Login.
Related Topics
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39
Configuration
Personal Assistant
6.8.2 How to Import the Outlook Contacts
Prerequisites
•
Your Outlook contacts contain phone numbers in canonical format.
•
You have started the Personal Assistant in the web browser of the PC on
which Outlook is running.
Step by Step
1) Click on Administration > Import Contacts.
2) If you do not want to import Outlook contacts that contain no phone numbers,
select the check box Do not import contacts without phone numbers.
3) If you also want to import the images for the Outlook contacts, enable the
Import pictures check box.
4) Click on Start Import.
INFO: Refer to the notes provided in the Personal Assistant about
security warnings at this point and grant the appropriate access to
perform the import.
Related Topics
Related Topics
• Directories
•
Favorites List
6.8.3 How to Delete Imported Outlook Contacts
Prerequisites
•
You have started the Personal Assistant.
Step by Step
1) Click on Administration > Delete imported contacts.
2) Click on OK twice.
Related Topics
Related Topics
• Directories
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Configuration
Personal Assistant
6.8.4 How to Restore the Display
Prerequisites
•
You have started the Personal Assistant.
Proceed as follows to restore the display on the mobile phone or tablet PC if it is
no longer readable due to a wrong configuration.
Step by Step
1) Click Administration > User Management.
2) Select a suitable setting in the Display resolution drop-down list.
3) Select a suitable setting in the Font size drop-down list.
4) Click Save.
Related Topics
Related Topics
• How to Configure the Display Resolution
•
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How to Configure the Font Size
41
Index
Index
Index
A
absence 15
C
call
answer 26
missed 22
pick up for another subscriber 26
call forwarding
status-based 18
call functions 26
call number format 23, 25, 26
call sender
voicemail 32
CallMe 15, 17
CallMe service 17
canonical call number format 23
canonical format 25, 26
concept 5
configuration 36
contact 19, 21
D
dialable call number format 23
dialable format 25, 26
dialing a number 26
directory 19
make call 26
directory (phone book) 19
Display Conventions 5
E
external directory (UC Suite) 19
F
Favorites list
make call 26
favorites list 21
folder
voicemail 32
functions
myPortal for Mobile 7
I
internal directory 19
introduction 7
42
J
journal 22
call 26
sort 22
L
language
user interface 36
M
myPortal for Mobile
functions 7
O
operating instructions 5
P
personal contact 19
personal directory 19
presence 15
presence status 15
call forwarding 18
program settings 36
S
search in a directory 19
setup 36
starting myPortal for Mobile 11
status-based call forwarding 18
T
teleworking 17
topics, types 5
U
unified communications 15
user interface
elements 7
language 36
user interface elements 7
V
voicemail 32
delete 32
listen to 32
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myPortal for Mobile, User Guide
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