Mira | Escape | User guide | Mira Escape User guide

Mira Escape Thermostatic Electric Shower
Installation & User Guide
These instructions are to be left with the user
Contents
Introduction.............................................................................................. 3
Patents and Design Registration........................................................... 3
Important Safety Information.................................................................. 4
Pack Contents Checklist......................................................................... 6
Specifications........................................................................................... 7
Installation Requirements....................................................................... 7
Installation.............................................................................................. 10
Installation of Mira Escape.................................................................. 10
Commissioning...................................................................................... 14
User Instructions.................................................................................... 16
Fault Diagnosis....................................................................................... 19
Maintenance............................................................................................ 22
Handset - Cleaning.............................................................................. 22
Inlet Filter - Cleaning/Renewing.......................................................... 22
Spare Parts............................................................................................. 24
Mira Escape........................................................................................ 24
Accessories............................................................................................ 24
Dimensions............................................................................................. 26
Wiring Diagram....................................................................................... 27
Notes....................................................................................................... 28
Notes....................................................................................................... 29
Notes....................................................................................................... 30
Customer Services................................................................................. 31
Introduction
Thank you for purchasing a quality Mira product. To enjoy the full potential of your
new product, please take time to read this guide thoroughly. Having done so, keep
it handy for future reference.
The Mira Escape Thermostatic is an electric shower with separate controls for power
selection and temperature/flow adjustment. A unique thermostatic valve stabilises
temperature changes caused by water pressure fluctuations. These can result from
taps being turned on or off, or toilets being flushed. Individual lights indicate “ON/
OFF” and “LOW FLOW”.
The Mira Escape comes complete with a set of Mira Energise Shower Fittings.
Mira Escape 9.8 kW
A 9.8 kW 240 V AC (9.0 kW 230 V AC) heater with Mira Energise adjustable spray
handset with four different spray actions (start, soothe, force and eco*). Supplied
complete with flexible hose, clamp bracket assembly, slide bar, supports, hose
retaining ring and soap dish. Available in chrome and satin chrome finish.
* The eco setting reduces the water flow to give economical use of water, whilst
still giving an adequate shower performance. This setting performs best with most
gravity, pumped, and mains pressure unvented systems. On electric showers and
some combination boiler systems the economy setting will have no effect, and will
give the same spray action as the start setting.
Patents and Design Registration
Design Registration:
000373543-0003
Patents:
GB:2 341 667
Ireland:82835
Patent Applications:
UK:
0612240.2, 0619368.4
Ireland:2006/0462
If you experience any difficulty with the installation or operation of your new Electric
Shower, please refer to ‘Fault Diagnosis’, before contacting Kohler Mira Ltd. Our
telephone and fax numbers can be found on the back cover of this guide.
Important Safety Information
Installation must be carried out in accordance with these instructions, and must be
conducted by designated, qualified and competent personnel.
1. Warning!
Follow all warnings, cautions and instructions contained in this guide, and
on or inside the appliance.
1.1. Products manufactured by us are safe and risk-free, provided that they are
installed, used and maintained in good working order, in accordance with our
instructions and recommendations.
1.2. Isolate the electrical and water supplies before commencing installation. The
electricity must be turned off at the mains and the appropriate circuit fuse
removed, if applicable.
1.3. Mains connections are exposed when the cover is removed.
1.4. Refer to the wiring diagram before making any electrical connections (refer to
the wiring diagram at the back of this guide).
1.5. Make sure that any pipework that could become frozen is properly insulated.
1.6. Having completed the installation, make sure that the user is familiar with the
operation of the appliance.
1.7. Make sure that this guide is left with the user.
1.8. DO NOT commission this appliance if water leaks from the unit or the heater
tank pressure relief valve.
1.9. DO NOT fit any form of outlet control (e.g. Trigger handset) as the outlet acts
as a vent for the tank body. Only Mira recommended outlet fittings should be
used.
1.10.Make sure all electrical connections are tight, to prevent overheating.
1.11.Warning! DO NOT operate this appliance if it is frozen. Allow the appliance to
thaw before using. The shower unit must not be fitted where it may be exposed
to freezing conditions.
1.12.This product is not suitable for areas with high humidity (i.e steam rooms).
Please consult your installer.
1.13.THIS APPLIANCE MUST BE EARTHED. MAKE SURE SUPPLEMENTARY
BONDING COMPLIES WITH THE “REQUIREMENTS FOR ELECTRICAL
INSTALLATIONS”.
The installation must be in accordance with the current edition of ’The Plugs
and Sockets etc. (Safety) Regulations’ in force at the time of installation, this
Mira Escape is intended to be permanently connected to the fixed electrical
wiring of the mains system.
2. Caution!
2.1. Read all of these instructions and retain this guide for later use.
2.2. The electrical installation must comply to “BS 7671 - Requirements for Electrical
Installations”, commonly referred to as the IEE Wiring Regulations - Part 7, or
any particular regulations and practices, specified by the local electricity supply
company.
2.3. The plumbing installation must comply with the requirements of UK Water
Regulations/Bye-laws (Scotland), Building Regulations or any particular
regulations and practices, specified by the local water company or water
undertakers.
2.4. Make sure that you fully understand how to operate this shower and make sure
that it is properly maintained in accordance with the instructions given in this
manual.
2.5. Anyone who may have difficulty understanding or operating the controls of any
shower should be attended whilst showering. Particular consideration should
be given to:
2.5.1. The young.
2.5.2. The elderly.
2.5.3. The infirm.
2.5.4. The disabled.
2.5.5. Anyone who suffers from a medical condition that can result in temporary
incapacity (e.g. epilepsy or blackouts).
2.5.6. Anyone inexperienced in the correct operation of the controls.
2.6. Sunburn or skin conditions can increase your sensitivity to hot water. Make
sure that you set the shower to a cooler temperature.
2.7. If any of the following conditions occur, isolate the electricity and water supplies
and refer to ”To contact us”, on the back page of this guide.
2.7.1. If the cover is not correctly fitted and water has entered the appliance
case.
2.7.2. If the case is damaged.
2.7.3. If the appliance begins to make an odd noise, smell or smoke.
2.7.4. If the appliance shows signs of a distinct change in performance,
indicating a need for maintenance.
2.7.5 DO NOT operate this appliance if water leaks from this appliance.
2.8. When this appliance has reached the end of its serviceable life, it should
be disposed of in a safe manner, in accordance with current local authority
recycling, or waste disposal policy.
Pack Contents Checklist
Tick the appropriate boxes to familiarize yourself with the part names and to
confirm that the parts are included.
Mira Escape
3 x Case Inserts
1 x Olive
1 x Compression Nut
3 x Fixing Screws
3 x Wall Plugs
1 x Mira Escape
Documentation
1 x Customer Support Brochure
1 x Installation Template
1 x Installer Checklist
Specifications
1. Plumbing
• Minimum maintained inlet pressure 70 kPa (0.7 bar).
•
•
•
100 kPa (1.0 bar) recommended for satisfactory operation.
Maximum static inlet pressure 1000 kPa (10 bar).
Minimum static pressure 20 kPa (0.2 bar) to keep the inlet valve closed.
2. Electrical
• The Mira Escape 9.8kW requires a 45 Amp fuse.
•
The terminal block will accept cable up to 16 mm².
3. Standards and Approvals
• The Mira Escape complies with all relevant directives for CE marking.
Installation Requirements
1. Plumbing
• The appliance is designed to operate with a minimum maintained inlet pressure
of 0.7 bar up to a maximum static inlet pressure of 10 bar. When installed in
very hard water areas (above 200 ppm temporary hardness) your installer
may advise the installation of a water treatment device, to reduce the effects
of limescale formation. Your local water company will be able to advise the
hardness of water in your area.
•
It is recommended that a non-restrictive (free flowing) isolating valve is fitted in
the cold water supply pipe to allow the complete maintenance of the appliance.
Do not use a valve with a loose washer plate (jumper) as this can lead to a
build up of static pressures.
•
The appliance is suitable for installation within the shower area. It is fitted with
a pressure relief device and must be positioned over a water catchment area
with the controls at a convenient height for all users.
•
The appliance must be fitted on to a finished flat and even wall surface (this
wall surface should be tiled or waterproofed). DO NOT fit the appliance to
the wall and tile up to the case. For safety requirements, an air gap must be
left behind the appliance.
•
Avoid layouts where the shower hose will be sharply kinked. This may reduce
the life of the hose.
•
A Soap Dish/Hose Retaining Ring is supplied to prevent the handset from
dropping below the spill-over level of the bath or shower tray, which could
lead to contamination from back-siphoning. The supplied Hose Retaining Ring
should meet the majority of user requirements for shower installations with
flexible outlet fittings. However, there will be occasions when it will not provide
a suitable solution. In these instances an outlet double checkvalve, e.g. a
Mira DCV-H, must be fitted. This will increase the required supply pressure
typically by 0.1 bar (see section “Accessories”).
•
Supply pipework MUST be flushed to clear debris before connecting to the
appliance.
•
To avoid damage to the case when soldered fittings are used, pre-solder the
pipework and fittings before connecting them to the inlet connector assembly.
Refrain from applying excessive force when making any connections. Always
provide mechanical support when making the plumbing connections.
•
The appliance is fitted with a brass inlet compression assembly for connecting
to a 15mm supply pipe from the top, bottom or back. Double checkvalves, fitted
in the inlet supply to the appliance, cause a pressure build-up, which could
exceed the maximum static inlet pressure and damage the appliance.
Minimum
200mm from
ceiling
Convenient height
for all the family
Fixed to finished
wall surface
Hose Retaining Ring
Isolating Valve
25 mm Min
Avoid Sharp Kinks
Bath
Shower Tray
2. Electrical
• In a domestic installation, the rating of the electricity supplier’s fuse and the
consumer unit must be adequate for the additional demand. All Mira electric
showers are high power units, it is essential to contact your electricity supplier
to ensure that the supply is adequate for the product. Voltage drop due to
local heavy demand will reduce the shower’s performance.
•
The appliance must be earthed by connecting the supply-cable earth
conductor to the earth terminal. Supplementary bonding: Within the bathroom
or shower room, all accessible conductive parts of electrical equipment and
extraneous conductive parts (metal parts) that are likely to introduce earth
potential, must be electrically bonded to earth using a minimum cable size of
4.0 mm2 if the cable is not mechanically protected, (2.5 mm2 if mechanically
protected).
•
The minimum cable size (cross-sectional area) required should be in
accordance with BS 7671.
•
As a guide only, and in accordance with BS 7671 we recommend close circuit
protection: i.e. 9.8 kW = 45 Amp
•
It is strongly recommended that a 30mA Residual Current Device (RCD) is
included in the electrical circuit. This may be part of the consumer unit or a
separate unit.
•
A separate, permanently connected supply must be taken from the consumer
unit to the appliance through a double-pole switch, which has at least 3 mm
contact separation. The switch can be a ceiling mounted pullcord type within
the shower room or a wall mounted switch in an adjacent room.
•
DO NOT twist the individual cable cores of either the live or neutral conductors,
as this will prevent them from entering the terminal block.
•
DO NOT exert strain on the terminal block. Make sure that the electrical
connections are tightly screwed down.
•
DO NOT turn-on the electrical supply until the plumbing has been
completed.
Consumer Unit
Double-pole
Isolating Switch
Installation
Installation of Mira Escape
Warning! Turn off the electrical and water supplies before proceeding with the
installation of the Mira Escape. The electricity must be turned off at the mains
and the appropriate circuit fuse removed, if applicable.
Note! An installation template is supplied to help you install the Mira Escape.
Cover Retaining
Screw
Remove the three cover retaining
screws, the cover and the service
tunnel.
Service Tunnel
Cover
10
Determine the direction of the inlet
water supply: top (falling), bottom
(rising), or back inlet .
Note! Make sure that the back inlet
does not go directly back into the wall.
Use a soldered elbow.
Swivel the inlet connector assembly
to suit. Remove the inlet blanking cap.
Avoid trapping the green earth bonding
wire.
Three case inserts are supplied with the Mira Escape, so that they can be trimmed
to suit the supplies entering the product. Before fitting the cover, make sure that
the case inserts are fitted.
Thoroughly flush the mains-fed cold water supply pipe. The supply must
be clean and free from debris before connecting the Mira Escape.
To flush the pipework, turn on the water supply and drain a minimum of 10 litres
(2 gallons) of water into a bucket or catchment area. Turn off the water supply.
An installation template is supplied to help you install the Mira Escape.
Put the installation template on the wall and mark through the positions of the
fixing holes. Make sure that the position of these holes do not come in line with
any buried cables or pipework. Make sure that sufficient electrical supply cable
is available for connection to the terminal block.
Drill and plug the top two fixing holes. Secure the Mira Escape to the wall with the
screws provided. Drill the bottom fixing hole with the product in place. Alternative
fixings (not supplied) may be necessary for some wall structures. Avoid drilling
into any supply cable/pipe.
Install the mains-fed cold water supply
pipe. Do not overtighten.
11
Feed cable into Case. Fit Earth sleeve
(not supplied) and strip insulation.
Do not twist cable cores.
Important! Make sure
that the inlet earth wire is
routed as shown. Failure
to do so may cause
product malfunction.
L = BROWN
E = GREEN/YELLOW
Firmly connect the conductors. Do not
exert strain on the terminal block.
N = BLUE
Cover Retaining Screw
Refit the Service Tunnel and Cover.
Make sure they fit correctly.
Do not overtighten screws.
Do not use alternative screws to secure
the Cover. This can cause internal
damage to the appliance.
Do not seal around the back of
appliance.
Service Tunnel
12
Cover
Holes For Cover
Retaining Screws
Case Insert
Fixing Screw
Terminal
Block
Heater Tank
Electrical
Supply Cable
Inlet Connector
Assembly
Cold Water Supply
Pipe (Bottom Entry)
Service Tunnel
13
Commissioning
Before carrying out the commissioning procedure install the Shower Fittings,
refer to the Shower Fittings Installation and User Guide.
If you are unsure how an electric shower works, please read through the section
“User Instructions” before continuing.
1.
2.
3.
Electrical supply is turned
off at the mains.
4.
Turn control to full cold.
Turn the water supply
fully on.
Check for water leaks.
Set control to ‘I’.
7.
8.
5.
6.
Switch on electrical
supply.
9.
0 - 5 Secs
Press the ‘Start/Stop’
button, light on the button
comes on
Water will be at full force and
at a cool temperature.
14
Turn the control slowly.
Temperature remains cool
and flow is reduced
10.
11.
12.
0 - 10 Secs
Turn control to full cold.
Set control to ‘II’.
13.
14.
The temperature will rise
slightly.
5 - 10 Secs
Set control to ‘III’.
The temperature will rise further.
15.
16.
Adjust temperature as
required. Flow rate will adjust
automatically.
17.
Press STOP button, light on the
button goes out. Shower flow will
continue for a few seconds before
stopping. Isolate power.
18.
0 - 5 Secs
The shower will purge water from
its tank for a few seconds.
Residual water may drain over a
few minutes.
Note! A slight hissing sound may be heard from the Mira Escape during operation.
High mains water pressure and high shower temperatures will affect the tone. This
is quite normal in use.
15
User Instructions
How Your Electric Shower Works
Heated water is produced by adjusting the flow
of cold water passed through a heater tank.
The shower has three heater settings.
The warmer the shower, the lower the flow
rate and vice versa.
16
The Effect of Seasonal Changes
For a cold shower select I.
For a summer warm shower select II.
For a winter warm shower select III.
During extremes of mains water supply temperature, adjust heater setting to obtain
a better showering temperature.
The Effect of Other Water Devices
Example of how shower temperature
stabilises due to pressure changes.
Water inlet pressure fluctuations due to other draw offs (e.g. flushing toilet). Shower
temperature will be controlled to within ± 2°C of the set temperature provided that
the supply conditions remain within the required operating paramaters (refer to
section: ‘Specifications’).
17
Using your Shower
Read the section “Important Safety Information” first.
1.
2.
Switch on electrical supply.
Press the ‘Start/Stop’ button, light
on the button comes on.
4.
Set to desired position.
Check water temperature before
entering shower.
3.
5.
Allow 10 - 15 seconds for any temperature adjustments to reach the
handset.
6.
7.
Press STOP button, light on the
button goes out. Shower flow will
continue for a few seconds before
stopping. Isolate power.
Residual water may drain over a
few minutes.
Note! At the end of every shower make sure that the shower head points into the
catchment area. A small amount of water may be retained in the shower handset
after the shower has been turned off. This may drain over a few minutes.
18
Fault Diagnosis
The trouble shooting information tabled below gives details on probable causes and
remedies should difficulties be encountered whilst the shower is in operation.
Warning! There are no user serviceable components beneath the cover of the
appliance. Only a competent tradesperson should remove the front cover!
Symptom
Power
Light
Low
Flow
Light
Heater
Setting
I/II/III
Appliance Fails
to operate
OFF
OFF
Any
Electrical supply isolated Switch on electrical supply
at double pole switch.
via the pullcord or wall
mounted switch.
OFF
OFF
Any
Fuse blown or MCB/RCD Renew the fuse or reset
tripped, indicating possible the MCB/RCD. If fault
electrical fault.
persists, contact your
installer.
ON
ON
II/III
Handset blocked.
ON
ON
II/III
Water pressure below Make sure incoming mains
minimum required for water stopcock and/or
appliance operation.
appliance isolating valve
is fully turned on.
ON
OFF
II/III
Temperature dial or Heater Turn the heater selector
setting too high.
knob to setting II or turn
the temperature control
until a cooler temperature
is achieved.
ON
OFF
II/III
Thermostatic mechanism
is faulty or damaged.
Replace.
ON
OFF
III
Due to the rise in mains
water supply temperature,
the Heater setting may be
too high.
Turn the heater selector
knob to II and adjust the
temperature control until
a suitable temperature is
achieved.
Shower cycles
from hot to
cold
Unable to select
a cool enough
shower.
Probable Cause
Possible Remedy
Remove and clean.
All the following remedies must be performed by a competent tradesperson.
H a n d s e t
dripping
OFF
OFF
Any
Insufficient water supply T h e m i n i m u m s t a t i c
pressure for shut off.
pressure to ensure shut
off and prevent dripping
is 0.2 bar.
Note! If other appliances
are operating, static
pressure may drop below
0.2 bar. Contact local
water company. Renew
the Flow Valve.
OFF
OFF
Any
Inlet valve faulty.
19
Replace.
Symptom
Power
Light
Low
Flow
Light
Heater
Setting
I/II/III
Probable Cause
Possible Remedy
Low or no
flow.
ON
ON
Any
Water supply pipework
or inlet filter restricted
by a blockage or partial
blockage.
Water supply pipework
or inlet filter restricted
by a blockage or partial
blockage.
ON
ON
Any
I n s u f f i c i e n t w a t e r Contact local water
supply pressure/flow for company. Supply pressure
operation.
must be a minimum of
0.7 bar. Note: If other
appliances are operating,
pressure may drop below
0.7 bar.
ON
ON
Any
Other outlets (e.g. toilet, Turn off other appliances
garden hose, washing whilst shower is in use.
machine, etc.) drawing
water while the shower is
being used.
ON
OFF
Any
Handset blocked.
Remove and clean.
ON
OFF
Any
Service tunnel or cover
not fitted correctly causing
Start/Stop button not to
operate.
Check case inserts are
cut and fitted correctly.
Check services (electrical
or plumbing) are not
interfering with location of
service tunnel or cover.
ON
OFF
Any
Inlet Valve faulty.
Replace.
ON
OFF
Any
Heater Tank excessively
scaled.
Replace. In hard water
areas consider the use of
a water softener.
ON
ON
II/III
Handset or inlet filter Remove and clean.
blocked.
ON
OFF
II/III
Inlet valve faulty.
Replace.
ON
OFF
II/III
Heater tank failure.
Replace.
ON
OFF
II/III
Microswitch failure.
Replace.
ON
ON
Any
Insufficient mains water
pressure.
Contact local water
company.
ON
OFF
Any
Possible failure of flow Check the continuity of
valve, microswitch or the microswitch or heater
heater tank.
tank and replace parts as
neccessary.
Operation of
temperature
control has
little or no
effect on water
temperature.
No change in
temperature
between I/II/III
settings.
20
Symptom
Power
Light
Low
Flow
Light
Heater
Setting
I/II/III
Water will not
turn off.
ON
OFF
Any
Inlet valve, solenoid, or Replace as necessary.
start/stop switch faulty.
ON
ON
Any
Supply pressure below
0.2 bar.
Contact local water
company. Check mains
water static pressure.
ON
ON
II/III
Insufficient water supply.
Contact local water
company.
ON
OFF
II/III
Possible failure of the Check the continuity of
microswitch or thermal the microswitch or heater
switch.
tank and replace parts as
neccessary.
ON
OFF
II/III
Heater Tank failure.
Appliance fails
to produce hot
water when set
on II/III heater
settings.
Probable Cause
21
Possible Remedy
Replace.
Maintenance
Handset - Cleaning
Clean with mild washing up detergent or soap solution. Wipe dry with a soft
cloth.
Poor shower performance can be avoided by cleaning the spray plate. Use
thumb or soft cloth to wipe rubber nozzles. The handset must also be descaled
regularly.
Inlet Filter - Cleaning/Renewing
Read the section “Important Safety Information” first
Make sure that the electrical supply
is turned off at the mains and that the
water supply is fully turned off.
Cover Retaining Screw
Remove the three screws, the cover
and the service tunnel.
Service Tunnel
Cover
22
Hold a wrench across the flats of the
metal connector. Unscrew the filter
using another wrench as shown. Clean
or renew the Filter as necessary. Refit
in reverse order making sure the Filter
is screwed fully home.
Do not overtighten. Make sure plumbing
connections are sealed before restoring
electricity supply.
Refit the Service Tunnel and Cover.
Make sure they fit correctly.
Do not overtighten screws.
23
Filter
Spare Parts
Mira Escape
405.58
406.27
416.38
416.41
416.48
416.51
872.01
872.28
1563.519
1563.522
1563.533
1563.534
1563.537
1563.538
1563.539
1563.540
1563.541
1563.544
1563.545 1563.547
1563.548
1563.550
1563.551
1563.694
Inlet Connector Assembly
Inlet Filter (with ‘O’ seal fitted)
Clamp Bracket (Inlet)
Thermal Switch
Latching Switch
Solenoid Coil
Microswitch N/O - 2 pin
Microswitch C/O - 3 pin
Terminal Block Assembly
Cover Seal (not shown)
Thermostatic Valve/Heater Tank 9.8 kW 240 V AC
Outlet Connector Assembly
Temperature Control Belt Thermostatic
Temperature Cam & Pulley
Switching Assembly
Inlet Valve Assembly
Screw Pack - components identified ‘A’
Cover Assembly - satin
Cover Assembly - chrome
Service Tunnel and Insert - satin - components identified ‘B’
Service Tunnel and Insert - chrome - components identified ‘B’
Component Pack - satin - components identified ‘C’
Component Pack - chrome - components identified ‘C’
Neon Assembly
Accessories
DCV-H: An outlet double check valve,
designed to prevent the backflow or
backsiphonage of potentially contaminated
water, through shower controls which
are fitted with a flexible hose as part of
the outlet shower fitting. Available as
an optional accessory from your Mira
Showers stockists.
24
B
C
A
A
A
416.41
C
C
1563.519
1563.539
872.01
1563.533
C
1563.694
A
1563.538
A
A
872.28
1563.694
1563.540
A
A
406.27
416.51
416.48
1563.507
B
1563.537
C
405.58
416.38
A
A
1563.534
25
1563.544
1563.545
Dimensions
90 mm
79 mm
207 mm
340 mm
348 mm
26
Wiring Diagram
Thermal Cutout
Dual Disc
Solenoid Valve
L
Power On
Neon
START/STOP
Pressure/Power
Selector Switch
Low Flow Neon
N
E
Tank Connection
Inlet Connector
Internal Wiring Diagram
27
Load
Notes
28
Notes
29
Notes
30
Customer Services
Guarantee of Quality
Spare Parts
What to do if something goes wrong
Republic of Ireland
Modern Plant Ltd. (Dublin)
Telephone: 01 459 1344
Mon. to Fri. 9:00 am - 5:00 pm
E-mail:
sales@modernplant.ie
Fax:
01 459 2329
Post:
Otter House, Naas Road,
Clondalkin, Dublin 22
Mira Showers guarantee your product against any defect
in materials or workmanship for the period shown in the
Guarantee Registration Document included with your
shower.
Alternatively, to confirm the applicable guarantee period
please contact Customer Services.
To validate the guarantee, please return your completed
registration card.
Within the guarantee period we will resolve defects, free
of charge, by repairing or replacing parts or modules as
we may choose.
To be free of charge, service work must only be undertaken
by Mira Showers or our Approved Agents in Northern Ireland
and the Republic of Ireland.
Service under this guarantee does not affect the expiry date.
The guarantee on any exchanged parts or product, ends
when the normal product guarantee period expires.
We maintain an extensive stock of spares, and aim to have
functional parts available for ten years from the date of final
manufacture of the product.
Spares can be purchased from approved stockists or
merchants (locations on request) or direct from Customer
Services.
Spares direct will normally be despatched within two working
days. Payment can be made by Visa or Mastercard at the
time of ordering. Should payment by cheque be preferred
a pro-forma invoice will be sent.
Note! In the interests of safety, spares requiring exposure
to mains voltages can only be sent to competent persons.
Service
Our Service Force is available to provide a quality service
at a reasonable cost. You will have the assurance of a
Mira trained Engineer/Agent, genuine Mira spares and a
12 month guarantee on the repair.
Payment should be made directly to the Service Engineer/
Not covered by this guarantee
Agent, using Visa, MasterCard or a cheque supported by
Damage or defects arising from incorrect installation, a banker’s card.
improper use or lack of maintenance, including build-up
of limescale.
To contact us
Damage or defects if the product is taken apart, repaired England, Scotland, Wales & Northern Ireland
or modified by any person not authorised by Mira Showers Mira Showers Customer Services
or our Approved Agents.
Telephone:
0870 241 0888
Mon. to Fri. 8:00 am to 5:30 pm
This guarantee is in addition to your statutory and other 8:30 am to 3:30 pm Saturday
legal rights.
E-mail:
technical@mirashowers.com
Fax:
01242 282595
Before using your shower
Cromwell Road, Cheltenham,
Please take the time to read and understand the operating By Post:
Gloucestershire, GL52 5EP
and safety instructions detailed in this manual.
If when you first use your shower and it doesn’t function
correctly, first contact your installer to check that the
installation and commissioning are satisfactory and in
accordance with the instructions in this manual.
Should this not resolve the difficulty, simply contact our
Customer Services who will give every assistance, and if
necessary arrange for our Service Engineer to visit.
If later the performance of your shower declines, consult
this manual to see whether simple home maintenance
is required. Please call our Customer Services to talk
the difficulty through, request service under guarantee
if applicable, or take advantage of our comprehensive
After‑Sales Service.
As part of our quality and training programme calls may be
recorded or monitored.
Our Customer Services Team is comprehensively trained to
provide every assistance you may need: help and advice,
spare parts or a service visit.
Modern Plant Ltd. (Cork)
Telephone: 021 496 8755
Mon. to Fri. 9:00 am - 5:00 pm
E-mail:
cork@modernplant.ie
Fax:
021 496 8607
Post:
Tramore Road, Cork
31
Mira Showers
Kohler Mira Ltd
Cromwell Road,
Cheltenham GL52 5EP.
Mira is a registered trade mark of
Kohler Mira Limited.
The company reserves the right to alter
product specifications without notice.
www.mirashowers.com
1060688-W2-C (1563) (J95G/H)
32
© Kohler Mira Limited, April 2007
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