24p2883a

24p2883a
®
IBM
xSeries 342
User’s Reference
SC06-P458-90
IBM xSeries 342
User’s Reference
IBM
Note:
Before using this information and the product it supports, be sure to read the general information in Appendix A, “Product
warranty and notices,” on page 125.
Second Edition (July 2001)
© Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM Corp.
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1. Introducing the IBM xSeries 342 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notices and statements used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What your IBM xSeries 342 offers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reliability, availability, and serviceability features . . . . . . . . . . . . . . . . . . . . . . . . . . .
Server controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operator information panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning on the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
2
3
3
4
5
7
7
8
Chapter 2. Arranging your workspace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Glare and lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Air circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Electrical outlets and cable lengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 3. Configuring your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . .
Choices available from the Configuration/Setup main menu . . . . . . . . . . . . . . . .
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the SCSISelect utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the SCSISelect utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Choices available from the SCSISelect menu . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the PXE Boot Agent Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
11
11
12
15
16
17
18
18
Chapter 4. Using the ServerGuide CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Features at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setup and configuration overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Typical NOS installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up or updating multiple servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing your NOS without ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional programs included with ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21
22
23
24
24
24
25
25
25
Chapter 5. Installing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Major components of the xSeries 342 server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board option connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board internal cable connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board external port connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board switches and jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board LED locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Light Path Diagnostics panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remind button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System reliability considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Working inside a server with power on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handling static-sensitive devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the cover and bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
27
28
28
29
30
31
33
34
35
35
35
36
36
37
43
iii
Working with adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adapter considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing an adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing internal drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Internal drive bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a hot-swap drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a non-hot-swap drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing memory modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a microprocessor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a hot-swap power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing an xSeries 3-Pack Ultra160 Hot-Swap Expansion Kit. . . . . . . . . . . . . . . .
Replacing a hot-swap fan assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the server cover and bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting external options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Input/output ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Serial ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Auxiliary-device (pointing device) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Universal Serial Bus ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Integrated System Management ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Video port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ultra160 SCSI ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cabling the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the server in a rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
44
44
45
48
48
49
49
49
52
55
58
62
64
65
66
66
67
67
68
69
70
74
74
75
75
78
78
Chapter 6. Solving problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
POST beep code descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
POST beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
POST error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Error logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Small computer system interface messages (some models) . . . . . . . . . . . . . . . . . . 93
Diagnostic programs and error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Text messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Starting the diagnostic programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Diagnostic error message tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Identifying problems using LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Power-supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Light Path Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Diagnostics panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
System environmental monitor subsystem LED . . . . . . . . . . . . . . . . . . . . . . . . 104
Light Path Diagnostics table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Recovering BIOS code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Troubleshooting the Ethernet controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Network connection problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Ethernet controller troubleshooting chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Ethernet controller messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Getting information, help, and service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Getting information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
iv
Book Title
Getting help and service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Purchasing additional services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Appendix A. Product warranty and notices . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IBM Statement of Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processing date data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal Communications Commission (FCC) Statement. . . . . . . . . . . . . . . . . .
Industry Canada Class A emission compliance statement. . . . . . . . . . . . . . . . .
Australia and New Zealand Class A statement . . . . . . . . . . . . . . . . . . . . . . . . .
United Kingdom telecommunications safety requirement . . . . . . . . . . . . . . . . .
European Union EMC Directive conformance statement . . . . . . . . . . . . . . . . . .
Taiwan electrical emission statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Japanese Voluntary Control Council for Interference (VCCI) statement . . . . . .
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
125
125
125
125
133
134
134
134
135
135
135
135
136
136
136
136
136
137
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Contents
v
vi
Book Title
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2001
vii
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
viii
IBM xSeries 342: User’s Reference
Statement 1
Danger
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
•
Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
•
Connect all power cords to a properly wired and grounded electrical
outlet.
•
Connect to properly wired outlets any equipment that will be attached to
this product.
•
When possible, use one hand only to connect or disconnect signal cables.
•
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
•
Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
•
Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To connect:
To disconnect:
1. Turn everything OFF.
1. Turn everything OFF.
2. First, attach all cables to devices.
2. First, remove power cords from
outlets.
3. Attach signal cables to connectors.
4. Attach power cords to outlets.
5. Turn device ON.
3. Remove signal cables from
connectors.
4. Remove all cables from devices.
ix
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system
has a module containing a lithium battery, replace it only with the same
module type made by the same manufacturer. The battery contains lithium
and can explode if not properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water.
•
Heat to more than 100 C (212 F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product
could result in exposure to hazardous laser radiation. There are no
serviceable parts inside the device.
•
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note
the following. Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A` Laser de Classe 1
x
IBM xSeries 342: User’s Reference
Statement 4
≥18 kg (39.7 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
xi
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact a
service technician.
xii
IBM xSeries 342: User’s Reference
Chapter 1.
Introducing the IBM xSeries 342
Your IBM®
xSeries 342 is a high-performance server that supports
symmetric multiprocessing (SMP). It is ideally suited for networking environments that
require superior microprocessor performance, efficient memory management,
flexibility, and large amounts of reliable data storage.
Performance, ease of use, reliability, and expansion capabilities were key
considerations in the design of your server. These design features make it possible
for you to customize the system hardware to meet your needs today, while providing
flexible expansion capabilities for the future.
Your IBM xSeries 342 server comes with a three-year limited warranty and 90-Day
IBM Start Up Support. If you have access to the World Wide Web, you can obtain upto-date information about your server model and other IBM server products at the
following World Wide Web address: http://www.ibm.com/eserver/xseries/.
Note: The information label containing the serial number, machine type, model
number, and agency marks for your server is located on the right side of the
server. Labels containing the serial number are also located on the back of the
server and at the bottom of the bezel.
For service, assistance, or additional information on 90-Day IBM Start Up Support
and the World Wide Web, see “Getting information, help, and service” on page 121.
© Copyright IBM Corp. 2001
1
Features and specifications
The following table provides a summary of the features and specifications for your
xSeries 342 server.
Microprocessor:
®
®
Size (rack model 3U):
Environment:
•
•
Intel Pentium III
•
Height: 128 mm (5 in.)
•
256 or 512 KB Level-2 cache
•
Depth: 695 mm (27.3 in.)
•
Supports up to two
microprocessors
•
Width: 440 mm (17.3 in.)
•
Weight: 21.3 to 29.5 Kg (47 to 65
lb) depending upon configuration
Memory:
•
Maximum: 4 GB
Integrated functions:
•
Type: ECC, SDRAM, PC133,
registered DIMMs
•
Dual channel Ultra160 SCSI
controller
•
Four slots (two-way interleaved)
•
One 10BASE-T, 100BASE-TX,
100BASE-FX, Intel Ethernet
controller with Alert on LAN™ and
Wake on LAN® support
Drives standard:
•
Diskette: 1.44 MB
•
CD-ROM: 24X IDE
Expansion bays:
•
Hot-swap: Three slim high
•
Non-hot-swap: Two 5.25-inch,
replaceable with a three slim-high
hot-swap drive expansion option
One 33 MHz/32-bit
•
Two 33 MHz/64-bit
•
Two 66 MHz/64-bit
270 Watt (115-230 V ac)
•
Minimum: One
•
Maximum: Two - the second power
supply provides redundant power
Video:
S3 video controller
•
Compatible with SVGA and VGA
•
8 MB video memory
—
Server on: 10° to 32° C
(50° to 89.6° F). Altitude:
914 m (2998 ft) to 2133 m
(6998 ft)
—
Server off: 10° to 43° C
(50° to 109.4° F).
Maximum altitude: 2133 m
(6998 ft)
Humidity:
—
Server on: 8% to 80%
•
Two Universal Serial Bus ports
—
Server off: 8% to 80%
•
Keyboard port
•
Mouse port
•
Video port
Approximate heat output in British
thermal units (Btu) per hour
•
Integrated System Management
(ISM) Processor
•
Minimum configuration: 375 Btu
(110 watts)
—
Two ISM (RJ-45) connectors
•
—
One system management
Serial C port
Maximum configuration: 1300
Btu (380 watts)
•
Sound power, idling (open bay):
6.6 bel maximum
•
Sound power, operating: 6.8 bel
maximum
•
Sound pressure, operating: 53
dBa maximum
Heat output:
Electrical input:
•
Sine-wave input (50-60 Hz)
required
•
Input voltage low range:
•
Redundant cooling:
•
Server on: 10° to 35° C
(50° to 95° F). Altitude: 0 to
914 m (2998 ft)
Two serial ports
Acoustical noise emissions:
Hot-swap power supplies:
—
•
PCI expansion slots:
•
•
Air temperature:
Three hot-swap fans
•
—
Minimum: 100 V ac
—
Maximum: 127 V ac
Input voltage high range:
—
Minimum: 200 V ac
—
Maximum: 240 V ac
Input kilovolt-amperes (kVA)
approximately:
—
Minimum: 0.08 kVA (0.076
kW)
Table 1. Features and Specifications.
*KB equals approximately 1000 bytes. MB equals approximately 1000000 bytes. GB
equals approximately 1000000000 bytes.
2
IBM xSeries 342: User’s Reference
Notices and statements used in this book
The caution and danger statements also appear in the multilingual Safety Information
book provided on the IBM xSeries Documentation CD that comes with your xSeries
product. Each statement is numbered for easy reference to the corresponding
statements in the safety book.
The following types of notices and statements are used in this book:
•
Note: These notices provide important tips, guidance, or advice.
•
Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
•
Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
•
Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
•
Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
What your IBM xSeries 342 offers
serutaef revreThe
S
xSeries 342 server is designed to be cost-effective, powerful, and flexible. Your
server offers:
•
Impressive performance using an innovative approach to SMP
Your server supports up to two Intel Pentium III microprocessors. Your server
comes with one microprocessor installed; you can install an additional
microprocessor to enhance performance and provide SMP capability.
•
Large data-storage and hot-swap capabilities
All models of the server support up to three hot-swap hard disk drives. This hotswap feature enables you to remove and replace hard disk drives without turning
off the server. The xSeries 3-Pack Ultra160 Hot-Swap Expansion Kit option is
available to add three additional drive bays.
•
Optional PCI adapters
Your server uses peripheral component interconnect (PCI) bus architecture to
provide compatibility with a wide range of existing hardware devices and software
applications. Your server supports up to five PCI adapters in the expansion slots
on the system board.
•
Redundant cooling capability
The redundant cooling capability of the hot-swap fans in your server allows
continued operation if one of the fans fails. You can also replace a failing hotswap fan without turning off the server.
•
Optional redundant power capability
You can install an additional 270-watt power supply in your server to provide
redundant power for your server. The Power Non-Redundant (NON) light emitting
diode (LED) in the group of diagnostic LEDs on the system board is lit when the
power load is 270 watts or greater with two power supplies installed.
Chapter 1. Introducing the IBM xSeries 342
3
•
Large system memory
The memory bus in your server supports up to 4GB (GB equals approximately
1 000 000 000 bytes) of two-way interleaved system memory. The memory
controller provides error correcting code (ECC) support for up to four industry
standard PC133, 3.3 V, 168-pin, 8-byte, registered, synchronous-dynamicrandom access memory (SDRAM) dual inline memory modules (DIMMs).
•
Integrated System Management (ISM) Processor
The IBM Integrated System Management Processor provides environmental
monitoring for your server. This system environmental monitor supports the
Automatic Server Restart (ASR) feature, and it can issue system alerts using the
Alert on LAN features of the integrated Ethernet controller. Future firmware code
releases for the Integrated System Management Processor will support additional
functions and features. These features will include dial-in support using the
dedicated system management serial port C, alert forwarding through the
integrated system management (ISM) connectors, error logging, support for
communication between the Integrated System Management Processor and
more robust IBM system management adapters and controllers.
•
Integrated network environment support
Your server comes with an Ethernet controller on the system board. This Ethernet
controller has an interface for connecting to 10-MBps or 100-MBps networks. The
server automatically selects between 10BASE-T and 100BASE-TX. The controller
provides full-duplex (FDX) capability, which allows simultaneous transmission
and reception of data on the Ethernet local area network (LAN).
•
Redundant network-interface card
The addition of an optional, redundant network interface card (NIC) provides a
failover capability to a redundant Ethernet connection. If a problem occurs with
the primary Ethernet connection, all Ethernet traffic associated with this primary
connection is automatically switched to the redundant NIC. This switching occurs
without data loss and without user intervention.
•
Optional digital linear tape drive
The addition of an optional digital linear tape drive (DLT) allows quick backup of
large amounts of data.
•
IBM ServerGuide™ CDs
The ServerGuide CDs included with your server provide programs to help you set
up your server and install the network operating system (NOS). The ServerGuide
program detects the hardware options installed, and provides the correct
configuration programs and device drivers. In addition, the ServerGuide CDs
include a variety of application programs for your server. See Chapter 4, “Using
the ServerGuide CDs,” on page 21 for more information.
Reliability, availability, and serviceability features
serutaef SAThree
R
of the most important features in server design are reliability, availability, and
serviceability (RAS). These factors help to ensure the integrity of the data stored on
your server; that your server is available when you want to use it; and that should a
failure occur, you can easily diagnose and repair the failure with minimal
inconvenience.
The following is an abbreviated list of the RAS features that your server supports.
•
•
4
Menu-driven setup, system configuration, RAID configuration, and diagnostic
programs
Power-on self-test (POST)
IBM xSeries 342: User’s Reference
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
ROM resident diagnostics
Integrated System Management Processor
Predictive failure alerts
Power and temperature monitoring
Microprocessor built-in self-test (BIST), internal error signal monitoring,
configuration checking, CPU/VRM failure identification through Light Path
Diagnostics technology
Diagnostic support of ServeRAID™ adapters and Ethernet adapters
Cable detection
Hot-swap drive bays
Error codes and messages
System error logging
Upgradable BIOS, diagnostics, and system management code
Automatic restart after a power failure
Parity checking on the SCSI and PCI buses
Error checking and correcting (ECC) memory
Redundant hot-swap power supply option
Redundant hot-swap cooling
Redundant Ethernet capabilities (with optional adapter)
Vital product data (VPD) on processor complex, system board, power backplane,
SCSI backplane, and each power supply
Operator information panel and group of diagnostic LEDs on the system board
Remind button to temporarily turn off LEDs for nonvital alerts
Customer support center 24 hours per day, 7 days a week1
Server controls and indicators
srotaci dni dna slor tnoThe
C
following illustration shows the controls and indicators on the front of your server.
Note: The illustrations in this document might differ slightly from your hardware.
System power light (green)
Power-control-button shield (if installed)
Power control button
Reset button
Operator information panel
Serial number
Hard disk drive activity light (green)
Hard disk drive status light (amber)
System power light: When this green light is on, system power is present in the
server. When this light flashes, the server is in standby mode (the system power
supply is turned off and ac current is present). When this light is off, either a power
supply, ac power, or a light has failed.
Attention: If this light is off, it does not mean there is no electrical current present in
the server. The light might be burned out. To remove all electrical current from the
1.Service availability will vary by country. Response time will vary depending on the number and nature of incoming calls.
Chapter 1. Introducing the IBM xSeries 342
5
server, you must unplug the server power cords from the electrical outlets or from the
UPS.
Power-control button shield: You can install this circular disk over the powercontrol button to prevent accidental manual power-off. This disk is provided with your
server.
Power-control button: Press this button to manually turn the server on or off.
Reset button: Press this button to reset the server and run the power-on self-test
(POST).
Operator information panel: The lights on this panel give status information for your
server. See “Operator information panel” on page 7 for more information.
Hard disk drive status light: Each of the hot-swap drives has a hard disk drive
status light. When this amber light is on continuously, the drive has failed.
If a ServeRAID adapter is installed and this light flashes slowly (one flash per
second), the drive is being rebuilt. When the light flashes rapidly (three flashes per
second), the controller is identifying the drive.
Hard disk drive activity light: Each of the hot-swap drives has a hard disk drive
activity light. When this green light is flashing, the controller is accessing the drive.
AC power
LED (green)
DC power
LED (green)
AC power light: This green light on the power supply (behind the bezel) provides
status information about the power supply. During normal operation, both the ac and
dc power lights are on. For any other combination of lights, see “Power-supply LEDs”
on page 103.
DC power light: This green light on the power supply (behind the bezel) provides
status information about the power supply. During normal operation, both the ac and
dc power lights are on. For any other combination of lights, see “Power-supply LEDs”
on page 103.
6
IBM xSeries 342: User’s Reference
Operator information panel
lenap noi tamrofni rotarepThe
O
following illustration shows the lights on the operator information panel on the
front of the server. (See “Server controls and indicators” on page 5 for the location of
the operator information panel.)
Note: The illustrations in this document might differ slightly from your hardware.
SCSI Hard
Drive Activity
Light (green)
Ethernet Link
Status Light
(green)
TX
RX
Ethernet
Transmit/
Receive
Activity Light
(green)
LINK
OK
Information
Light (amber)
System
Error
Light (amber)
SCSI hard disk drive activity light: This green light is on when there is activity on a
hard disk drive.
Ethernet transmit/receive activity light: When this green light is on, there is
transmit or receive activity to or from the server. This light stays on even if the server
power is turned off.
Ethernet link status light: This green LED lights when there is an active connection
on the Ethernet port during typical operation, when the system is powered off the
LED remains green.
Information light: This amber light is on when the information log contains
information about certain conditions in your server that might affect performance.
System error light: This amber light is lit when a system error occurs. An LED on the
diagnostic LED panel will also be on to further isolate the error.
See “Diagnostics panel” on page 104 for more information on the diagnostics panel.
Turning on the server
revres eht gni t ratAfter
S
you plug the power cord of your server into the power supply and an electrical
outlet, you can start the server in several ways:
•
You can turn on the server by pressing the power-control button on the front of
the server.
•
If the server is turned on, a power failure occurs, and unattended-start mode is
enabled in the Configuration/Setup utility program, the server will start
automatically when power is restored.
•
If ac power is present, the server is off, and the wake-up feature is enabled in the
Configuration/Setup utility program, the wake-up feature will turn on the server at
the set time.
•
The Integrated System Management Processor can also turn on the server.
Chapter 1. Introducing the IBM xSeries 342
7
•
If ac power is present, the system is off, and the Wake on LAN feature is enabled,
the system can be turned on by a network wake-up from the onboard Intel
Ethernet controller.
Turning off the server
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
You can turn off the server in any of the following ways:
•
You can press the power-control button on the front of the server. This starts an
orderly shutdown of the operating system, if this feature is supported by your
operating system.
Note: After turning off the server, wait at least 5 seconds before you press the
power-control button to turn on the server again.
•
You might need to press and hold the power-control button for more than 4
seconds to cause an immediate shutdown of the server and to force the power
off. You can use this feature if the operating system stops functioning.
•
You can disconnect the server power cords from the electrical outlets to shut off
all power to the server.
Note: After disconnecting the power cords, wait approximately 15 seconds for
your system to stop running. Watch for the power-on light to stop blinking.
8
•
If the system was turned on by the Wake on LAN feature, you can turn it off by
either a software routine or by the fail-safe, power-down counter.
•
The system environment monitor subsystem can turn off the server.
IBM xSeries 342: User’s Reference
Chapter 2.
Arranging your workspace
To get the most from your server, arrange both the equipment you use and your work
area to suit your needs and the kind of work you do. Your comfort is of foremost
importance, but light sources, air circulation, and the location of electrical outlets also
can affect the way you arrange your workspace.
Comfort
Although no single working position is ideal for everyone, here are a few guidelines to
help you find a position that suits you best.
Sitting in the same position for a long time can cause fatigue. A good chair can make
a big difference. The backrest and seat should adjust independently and provide good
support. The seat should have a curved front to relieve pressure on the thighs. Adjust
the seat so that your thighs are parallel to the floor and your feet are either flat on the
floor or on a footrest.
When using the keyboard, keep your forearms parallel to the floor and your wrists in a
neutral, comfortable position. Try to keep a light touch on the keyboard and your
hands and fingers relaxed. You can change the angle of the keyboard for maximum
comfort by adjusting the position of the keyboard feet.
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the
monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.), and
position it so you can view it without having to twist your body. Also position other
equipment you use regularly, such as the telephone or a mouse, within easy reach.
Glare and lighting
Position the monitor to minimize glare and reflections from overhead lights, windows,
and other light sources. Even reflected light from shiny surfaces can cause annoying
reflections on your monitor screen. Place the monitor at right angles to windows and
other light sources, when possible. Reduce overhead lighting, if necessary, by turning
off lights or using lower wattage bulbs. If you install the monitor near a window, use
curtains or blinds to block the sunlight. You might have to adjust the Brightness and
Contrast controls on the monitor as the room lighting changes throughout the day.
Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter
placed over the screen might be helpful. However, these filters might affect the clarity
of the image on the screen; try them only after you have tried all other methods of
reducing glare.
Dust buildup compounds problems that are associated with glare. Remember to clean
your monitor screen periodically using a soft cloth that is moistened with a
nonabrasive liquid glass cleaner.
Air circulation
Your server and monitor produce heat. Your server has one or more fans that pull in
fresh air and force out hot air. The monitor lets hot air escape through vents. Blocking
the air vents can cause overheating, which might result in a malfunction or damage.
Place the server and monitor so that nothing blocks the air vents; usually, 15 cm (6
© Copyright IBM Corp. 2001
9
inches) of air space is sufficient. Also, make sure that the vented air is not blowing on
someone else.
Electrical outlets and cable lengths
The location of electrical outlets and the length of power cords and cables that
connect to the monitor, printer, and other devices might determine the final placement
of your server.
When arranging your workspace:
•
Avoid the use of extension cords. When possible, plug the server power cords
directly into electrical outlets.
•
Keep power cords and cables neatly routed away from walkways and other areas
where they might get kicked accidentally.
For more information about power cords, refer to the power cord information in this
on-line publication.
10
IBM xSeries 342: User’s Reference
Chapter 3.
Configuring your server
The following configuration programs are provided with your server:
•
Configuration/Setup Utility
This program is part of the basic input/output system (BIOS) code that comes with
your server. You can use this program to configure serial port assignments,
change interrupt request (IRQ) settings, change the drive startup sequence, set
the date and time, and set passwords. See “Using the Configuration/Setup Utility
program” for more information.
•
SCSISelect Utility
With the built-in SCSISelect Utility program, you can configure the devices
attached to the integrated SCSI controller. See “Using the SCSISelect utility
program” on page 16 for more information.
•
PXE Boot Agent Utility
The Preboot eXecution Environment (PXE) Boot Agent Utility program is part of
the BIOS code that comes with your server. You can use this program to change
network startup (boot) protocols and startup (boot) order, to select operating
system wake-up support, and to set menu wait times. See “Using the PXE Boot
Agent Utility program” on page 18 for more information.
Attention: The network setup protocols and startup order options are not
supported on this product.
•
ServerGuide CDs
The ServerGuide CDs include software setup and installation tools specifically
designed for IBM xSeries servers. You can use these CDs during the initial
installation of your server to configure the server hardware and simplify your
network operating system installation. The ServerGuide CDs also contain a
collection of application programs, which you can install after your server is up
and running. See Chapter 4, “Using the ServerGuide CDs,” on page 21 for more
detailed information.
•
ServeRAID programs
The ServeRAID programs come with the optional ServeRAID adapters and with
server models that have a ServeRAID adapter preinstalled. If your server has a
ServeRAID adapter installed, you must use the ServeRAID configuration program
to define and configure your disk-array subsystem before you install your
operating system. Refer to the ServeRAID documentation provided on the IBM
xSeries Documentation CD for more information.
Using the Configuration/Setup Utility program
margorp yt i l i tU puteS/noi tarugi fnoC eht gnisThis
U
section provides the instructions needed to start the Configuration/Setup Utility
program and descriptions of the menu choices available.
Starting the Configuration/Setup Utility program
To start the Configuration/Setup Utility program:
1. Turn on the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. Follow the instructions that appear on the screen.
© Copyright IBM Corp. 2001
11
Choices available from the Configuration/Setup main menu
From the Configuration/Setup Utility main menu, you can select settings that you want
to change. The Configuration/Setup Utility main menu is similar to the following:
IBM Server Setup - © Copyright IBM Corporation 2001
Configuration/Setup Utility
System Summary
System Information
Product Data
Devices and I/O Ports
Date and Time
System Security
Start Options
Advanced Setup
Error Logs
Save Settings
Restore Settings
Load Default Settings
Exit Setup
<F1> Help
<Esc> Exit
< > < > Move
<Enter> Select
Notes:
1. You can press F1 to display Help information for a selected menu item.
2. Some menu choices might differ depending on the types of passwords set for
your system and IBM system management adapters, or in the version of BIOS
code installed on your server.
Descriptions of the choices available from the main menu are as follows:
•
System Summary
Select this choice to display configuration information. This includes the type and
speed of the microprocessors and the amount of memory installed.
Changes that you make to configuration settings appear on this summary screen.
You cannot edit the fields.
•
System Information
Select this choice to display information about your server. Changes that you
make on other menus might appear on this summary screen. You cannot edit any
fields.
12
IBM xSeries 342: User’s Reference
— System Card Data
Select this choice to view vital product data (VPD) for some server
components.
•
Product Data
Select this choice to view system information, such as the machine type and
model, the server serial number, and the revision level or issue date of the BIOS
code stored in the flash electrically erasable programmable ROM (EEPROM).
•
Devices and I/O Ports
Select this choice to view or change the assignments for devices and input/output
ports.
•
Date and Time
Select this choice to set the system date and time when the server is started.
The system time is in a 24-hour format: hour:minute:second.
•
System Security
Select this choice to set passwords or the Remote Control Security settings. You
can implement two levels of password protection:
— Power-on Password
Select this choice to set or change a power-on password. See “Using
passwords” on page 15 for more information.
— Remote Control Security Settings
Use this option to set the password for remote access to the server. You can
set the number of failed logins before the server cuts off access.
•
Start Options
Select this choice to view or change the start options. This choice appears only on
the full Configuration/Setup Utility main menu. Start options takes effect when you
start your server.
You can select keyboard operating characteristics, such as the keyboard speed.
You also can specify whether the keyboard number lock starts on or off. You also
can enable the server to run without a diskette drive, monitor, or keyboard.
— Server Startup Sequence
The server uses a startup sequence to determine the device from which the
operating system loads. For example, you can define a startup sequence that
checks for a startable diskette in the diskette drive, then checks the hard disk
drive in bay 1, and then checks a network adapter.
— Wake on LAN
If you have the appropriate Wake on LAN software installed and enabled, the
server uses the alternative startup sequence instead of the primary startup
sequence. The default Wake on LAN setting is Disabled.
You can select the order in which the devices are started at the Boot Priority
option. The default setting is PCI slots, which allocates memory in the
following order:
1. Integrated Video Controller
2. PXE Boot Agent Utility
3. PCI Slot 1
4. PCI Slot 2
5. PCI Slot 3
6. PCI Slot 4
Chapter 3. Configuring your server
13
7. PCI Slot 5
8. Integrated SCSI Controller
If you select the Onboard SCSI setting, the server allocates memory in the
following order:
1. Integrated Video Controller
2. PXE Boot Agent Utility
3. Integrated SCSI Controller
4. PCI Slot 1
5. PCI Slot 2
6. PCI Slot 3
7. PCI Slot 4
8. PCI Slot 5
When the server is powered on, a limited amount of memory is allocated for PCI
devices during POST. If the memory resources are exhausted during POST, you
receive a 00180100 POST error mesage. Changing the boot priority can change
the sequence of memory resources allocation, resulting in the 00180100 POST
error message. For more information on the 00180100 POST error message, see
page 91.
You canalso select which PCI SCSI adapter is given boot precedence. The first
drive that is attached to the selected adapter will be assigned drive number 80L
and the operating system will start from that drive. The default for boot
precedence is Disabled. The range of choices depends upon the number of PCI
SCSI adapters installed in the server. You can enabled a virus-detection test that
checks for changes in the mast boot record at startup. You can also choose to run
POST in the enhanced mode or the quick mode.
•
Advanced Setup
Select this choice to change values for advanced hardware features, such as
cache control, and PCI configuration.
A warning message appears above the choices on this menu to alert you that the
system might malfunction if these options are configured incorrectly. Follow the
instructions on the screen carefully.
— Core Chipset Control
Select this choice to modify settings that control features of the core chip set
on the system board.
Attention: Do not make changes here unless directed to do so by an IBM
authorized service representative.
— System Partition Visibility
Select this choice to choose whether the System Partition is visible or hidden.
— Memory Settings
Select this choice to manually disable or enable a bank of memory.
If a memory error is detected during POST or memory configuration, the
server can automatically disable the failing memory bank and continue
operating with reduced memory capacity. If this occurs, you must manually
enable the memory bank after the problem is corrected. Select Memory
Settings from the Advanced Setup menu, use the arrow keys to highlight the
bank that you want to enable; then, use the arrow keys to select Enable.
— CPU Options
Select this choice to set the system cache type for all microprocessors.
14
IBM xSeries 342: User’s Reference
— PCI BUS Control
Select this choice to view and identify system resources used by PCI devices.
PCI devices automatically communicate with the server configuration
information. This usually results in automatic configuration of a PCI device.
Attention: You must use the menu selections to save custom settings for the
PCI Slot/Device Information choice. The save, restore and load default
settings choices on the main menu of the Configuration/Setup Utility do not
save the PCI Slot/Device Information settings.
After making changes, select:
•
–
PCI MLT to save the changes and return to the Advanced Setup menu.
–
PCI Interrupt Routing to ignore the changes, restore the previous
settings, and return to the Advanced Setup menu.
Error Logs
Select this choice to view or clear error logs.
— Select POST Error Log to view the three most recent error codes and
messages that the system generated during POST. You can also select
Clear error logs to clear the contents of this log. Press Esc to exit without
clearing the error logs.
•
Save Settings
Select this choice to save your customized settings.
•
Restore Settings
Select this choice to delete your changes and restore the previous settings.
•
Load Default Settings
Select this choice to cancel your changes and restore the factory settings.
•
Exit Setup
If you have made any changes, the program will prompt you to save the changes
or exit without saving the changes.
Using passwords
After you select System Security, you can set a power-on password or remote
access password. After you select this choice, you can implement the protection level
for the power-on password.
Power-on password
After you set a power-on password, you can enable the unattended-start mode. This
locks the keyboard and mouse, but allows the system to start the operating system.
The keyboard and mouse remain locked until you enter the correct password.
You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for your
power-on password. Keep a record of your password in a secure place. If you forget
the power-on password, you can regain access to the server through one of the
following methods:
•
Change the position of the password override switch as described in “Setting the
password override switch”.
•
Remove the battery and then install the battery.
Setting the password override switch: The following illustration shows the location
of the password override switch, switch 6 of switch block 1, on the system board.
Note: The illustrations in this document might differ slightly from your hardware.
Chapter 3. Configuring your server
15
SW1
ON
1 2 3 4 5 6 7 8
Password override switch
(switch 6 of switch block 1)
To set the password override switch:
1. Review the information in “Before you begin” on page 35.
2. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover. See “Removing the cover and bezel” on
page 43.
3. Change the setting of the password override switch (switch 6 on switch block 1 on
the system board) to the opposite side of the switch. This allows one opportunity
to enter the Setup Utility to change or delete the power-on password.
4. Install the server cover and connect all external cables and power cords (see
“Installing the server cover and bezel” on page 66).
5. Turn on the server.
Note: You can now start the Configuration/Setup Utility program and set a power-on
password. Restart the server; then, press the F1 key to enter the Setup Utility.
Select System Security and change or delete the power-on password. If the
power-on password is not changed or deleted, the old password will be
reinstated the next time you start the server.
Remote-control security settings
Select this choice to set a remote-control password, which provides access to all
choices on the Configuration Setup Utility main menu. You can set the following
features:
•
Set or read current system management adapter
•
Set lockout threshold. Enter a number of failed login attempts. Once this number
is reached, the server locks up. You can also set the server to lock up if no
password is entered for a set number of minutes.
Using the SCSISelect utility program
margorp yt i l i tu tcel eSISC eht gni sSCSISelect
U
is a built-in, menu-driven configuration utility program that you can use to:
16
IBM xSeries 342: User’s Reference
•
View the default SCSI IDs
•
Locate and correct configuration conflicts
•
Perform a low-level format on a SCSI hard disk
The following sections provide the instructions needed to start the SCSISelect Utility
and descriptions of the menu choices available.
Note: If your server has a RAID adapter installed, use the configuration method
supplied with the RAID adapter to view or change SCSI settings for devices
attached to the adapter.
Starting the SCSISelect utility program
To start the SCSISelect utility program:
1. Turn on the server.
2. When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>> prompt appears,
press Ctrl+A.
3. When prompted, select either channel A or channel B.
4. Use the arrow keys to select a choice from the menu.
•
Press Esc to return to the previous menu.
•
Press the F5 key to switch between color and monochrome modes (if your
monitor permits).
5. Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
Chapter 3. Configuring your server
17
Choices available from the SCSISelect menu
The following choices appear on the SCSISelect Utility menu:
•
Configure/View Host Adapter Settings
Select this choice to view or change the SCSI controller settings. To reset the
SCSI controller to its default values, press F6; then, follow the instructions that
appear on the screen.
You can view or change the following controller settings:
— Host Adapter SCSI ID
Select this choice to view the SCSI controller ID, normally 7.
— SCSI Parity Checking
Select this choice to view the assigned value of Enabled.
— Host Adapter SCSI Termination
Select this choice to view the assigned value of Enabled.
— Boot Device Options
Select this choice to configure startable device parameters. Before you can
make updates, you must know the ID of the device whose parameters you
want to configure.
— SCSI Device Configuration
Select this choice to configure SCSI device parameters. Before you can make
updates, you must know the ID of the device whose parameters you want to
configure.
Note: The Maximum Sync Transfer Rate represents the transfer rate for
Ultra SCSI devices.
–
The transfer rate for Ultra160 SCSI LVD devices is 160.0 MBps.
–
The transfer rate for Ultra2 SCSI LVD devices is 80.0 MBps.
–
The transfer rate for Fast SCSI devices is 20.0 MBps.
— Advanced Configuration Options
Select this choice to view or change the settings for advanced configuration
options.
•
SCSI Disk Utilities
Select this choice to view the SCSI IDs that are assigned to each device or to
format a SCSI device.
To use the utility program, select a drive from the list. Read the screens carefully
before making a selection.
Note: If you press Ctrl+A before the selected drives are ready, an Unexpected
SCSI Command Failure screen might appear. Restart the server and
watch the SCSISelect messages as each drive spins up. After the drive
that you want to view or format spins up, press Ctrl+A.
Using the PXE Boot Agent Utility program
The PXE boot agent is a built-in, menu-driven configuration utility program that comes
with your server. Depending on your server model, you can:
•
Select whether to display the setup prompt
•
Set menu wait time
•
Select operating-system wake-up support
Attention: The network startup protocols and startup order options are not
supported on this product
18
IBM xSeries 342: User’s Reference
The following sections provide instructions for starting the PXE Boot Agent Utility
program and descriptions of the menu choices that are available.
Starting the PXE Boot Agent Utility program
To start the PXE Boot Agent Utility program:
1. Turn on the server.
2. When the Initializing Intel (R) Boot Agent Version X.X.XX
PXE 2.0 Build XXX (WfM 2.0) prompt appears, press Ctrl+S.
Note: By default you will have 2 seconds after the prompt appears on the screen
to press Ctrl+S.
3. Use the arrow keys or press Enter to select a choice from the menu.
•
Press Esc to return to the previous menu.
•
Press the F4 key to exit.
4. Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
Choices available from the PXE Boot Agent Utility menu
The following choices appear on the PXE Boot Agent Utility menu:
•
Network Boot Protocol
PXE is the default value for this menu item.
Note: Do not change this value. There are no other network boot protocols
supported.
•
Boot Order
Select this choice to change the order in which boot devices are queried.
— Try local drives first, and then network (default)
— Try network only
— Try local drives only
— Try network first, and then local drives
Attention: This option is not supported on this product. To change the boot order,
use the Configuration/Setup Utility program. See, “Using the Configuration/Setup
Utility program” on page 11 for more information.
•
Show setup prompt
Select this choice to either display the PXE setup prompt or disable it. Disable is
the default setting.
When this choice is enabled, Press Ctrl+S to enter the setup menu will appear
on the screen under the initializing prompt.
•
Setup time wait menu
Select this choice to set the amount of time (in seconds) that the system will
pause during initialization for a Ctrl+S input.
— 2 seconds (default)
— 3 seconds
— 5 seconds
— 8 seconds
•
Legacy OS wake up support
Select this choice to enable or disable the legacy operating-system wake-up
support.
Chapter 3. Configuring your server
19
— Disabled (default)
— Enabled
Notes:
1. Use the default setting for Advanced Configuration and Power Interface (ACPI)
aware operating systems, such as Windows 2000 and Windows NT.
2. If your server is running a non-ACPI operating system, you must set this selection
to Enabled to use the Wake on LAN support.
3. When using a non-ACPI operating system, do not send a wake-up packet to the
server while it is turned on. If a wake-up packet has been sent while the server is
on and you are unable to turn the server off, see the "Power" section in the
“Troubleshooting charts” on page 107 for more information.
20
IBM xSeries 342: User’s Reference
Chapter 4.
Using the ServerGuide CDs
The ServerGuide CDs include easy-to-use software setup and installation tools that
are specifically designed for your IBM server. The ServerGuide Setup and Installation
program detects the server model and hardware options that are installed and uses
that information during setup to configure the hardware. The ServerGuide tools
simplify NOS installations by providing updated device drivers, and in some cases,
installing them automatically.
If a newer version of the ServerGuide software is available, you can purchase an
update package. For details, see the ServerGuide Updates form that comes with your
server library, or go to the ServerGuide fulfillment Web site at
http://www.ibm.com/pc/coupon
The ServerGuide software has these features to make setup easier:
© Copyright IBM Corp. 2001
•
An easy-to-use interface with online help
•
Diskette-free setup, and configuration programs that are based on detected hardware
•
Performance Optimizer program, which easily tunes your server for your environment
•
A system BIOS update program, which updates the BIOS directly from the CD
•
Device drivers that are provided for your server model and detected hardware
•
NOS partition size and file-system type that are selectable during setup
•
Powerful application programs and administration tools
21
Features at a glance
The following is a summary of ServerGuide features.
Note: Exact features and functions can vary with different versions of the ServerGuide software. To learn more about the version that you have, start the Setup
and Installation CD and view the Online Overview.
Setup and Installation CD
Note:
The ServerGuide program
requires a supported IBM
server with an enabled
startable (bootable) CD-ROM
drive. Not all features are
supported on all models.
•
Sets system date and time.
•
Detects the ServeRAID adapter
or controller and runs the
ServeRAID configuration
program.
•
Updates the licensed internal
code (firmware) level without
creating diskettes.
•
Checks the system BIOS and
microcode (firmware) levels of
supported options to determine
whether a later level is available
from the CD. You can perform
updates without the use of
diskettes.
•
Provides the Performance
Optimizer program to easily tune
your server for your environment.
•
Creates a System Partition on the
default drive. You can run serverspecific utility programs after
setup.
•
Detects installed hardware
options and provides updated
device drivers for most adapters
and devices.
22
IBM xSeries 342: User’s Reference
Setup and Installation CD
(continued)
System Updates and Applications
CD (continued)
•
Creates a Setup Replication
Diskette for replicating setup
selections for other servers of the
same model.
•
Includes a vast library of fully
tested device drivers for your
server.
•
•
Provides diskette-free installation
for Microsoft® Windows® 2000,
Windows NT®, and NetWare
operating systems.
Includes a search function to help
you locate updates by title or
keywords.
•
Installs powerful applications
directly from the CD. See the CD
label for a current list of
applications.
•
Provides a replicated installation
path for multiple Windows 2000,
Windows NT Server 4.0, and
Windows Enterprise Edition, and
Red Hat Linux®.
•
Includes an online README file
with links to tips for your hardware and NOS installation.
Note:
Installation requires your NOS
CD.
System Updates and Applications
CD
•
Creates diagnostic, RAID, device
driver, and other support
diskettes from the CD; or with an
Internet connection, you can
check for an update from a
dedicated IBM file transfer
protocol (FTP) server.
•
Installs some updates without
requiring diskettes. Where
applicable, you can run
executable files directly from the
CD or unzip files to any drive on
your server or another server on
your network.
Setup and configuration overview
When you use the Setup and Installation CD, you do not need setup diskettes. You
can use the CD to configure any supported IBM server model. The setup program
checks your system BIOS, service processors, and other system hardware to
determine if system updates are available. The setup program provides a list of tasks
that are required to set up your server model. On RAID servers, you can run the
ServeRAID Manager program to create logical drives.
Note: Exact features and functions can vary with different versions of the ServerGuide software.
When you start the Setup and Installation CD, the following happens:
•
You are prompted for your language, country, and keyboard layout. (This information is stored and later passed on to the NOS installation program.)
•
ServerGuide displays choices for running the configuration programs. For example:
— The Express Configuration method runs the required programs for your
server, based on the hardware that is detected.
— The Custom Configuration method displays all programs that are available for
your server, and you decide which programs to run.
— The Replicated Configuration method provides the option of duplicating your
setup selections to other servers that are the same model.
•
If you select the Custom Configuration method, the following programs are
optional. If you select the Express Configuration method, some or all of these programs are run, depending on the hardware that is detected.
— The Set Date and Time feature is provided so that you do not have to use the
Configuration/Setup Utility program to access these settings.
— The Clear Hard Disks program is provided so you can delete all partitions on
all hard disk drives. If the server has a ServeRAID adapter installed, you can
select to restore the configuration on the ServeRAID adapter to the factory
default settings.
— ServerGuide checks the server BIOS and microcode (firmware) levels for
supported options and then checks the CD for a newer level. CD content can
be newer than the hardware. ServerGuide can perform a flash update of the
BIOS and supported microcode (firmware) options without the use of diskettes.
— The ServeRAID configuration program starts, leading you through the entire
configuration process.
— The Performance Optimizer program easily tunes your server for your environment.
— ServerGuide creates a System Partition on the default drive.
•
ServerGuide displays a confirmation summary, so that you will know when you
have completed all the required tasks. Then, you are ready to install your NOS.
Notes:
1. Plug and Play adapters are configured automatically. Non-Plug and Play adapters
or non-IBM adapters might require switch settings, additional device drivers, and
installation after the NOS is installed. See the documentation that comes with the
adapter.
2. Diagnostics for your server come in BIOS or on a separate diagnostics CD.
Chapter 4. Using the ServerGuide CDs
23
System Partition
ServerGuide creates a 50 MB System Partition on the default drive. The System
Partition contains server-specific utility programs such as service processor disk
operating system (DOS) utilities, system diagnostics, flash BIOS updates, and other
programs.
Note: Programs in the System Partition vary by server model, and not all server
models run utility programs from the System Partition. To determine which
ones do, start the Setup and Installation CD and view the online Overview.
After setup is complete, you can access programs in the System Partition by
restarting the server and pressing Alt+F1 when the prompt is displayed. The System
Partition menu displays the programs that are available on your server model.
Typical NOS installation
You can use ServerGuide to shorten your installation time. ServerGuide provides the
necessary device drivers, based on the hardware that you have and the NOS that you
are installing. The following is a brief explanation of a typical ServerGuide NOS
installation.
Note: Exact features and functions can vary with different versions of the ServerGuide software
•
After you have completed the setup process, the operating system installation
program starts. (You will need your copy of the NOS CD to complete the installation.)
•
ServerGuide stores information about the server model, service processor, hard
disk controllers, and network adapters. It then checks the CD for newer device
drivers. This information is stored and then passed to the NOS installation program.
•
With some NOS installations, you can create a NOS Replication Diskette for setting up additional servers. The diskette will contain the Internet protocol (IP)
address, server name, and other selections.
•
ServerGuide presents NOS partition options that are based on your NOS selection and the installed hard disk drives.
•
If you are installing the NOS from diskette, ServerGuide displays the required diskettes that you must create, and the optional diskettes that you might want to create. The diskettes that you can create are the device driver diskettes for the
installed adapters or controllers.
ServerGuide prompts you to insert your NOS CD and restart the server. At this point,
the installation program for the NOS (for example, Microsoft Windows 2000) takes
control to complete the installation.
Setting up or updating multiple servers
You can use ServerGuide to create diskettes that help you set up or update multiple
servers. You can modify information on the diskettes as you use them to set up or
update other servers.
Note: Availability and function can vary by server model and by the hardware that is
installed.
24
IBM xSeries 342: User’s Reference
You can create a Setup Replication Diskette, which contains your hardware
configuration selections. Use this diskette to replicate selections to other servers that
are of the same model.
You can create a NOS Replication Diskette, which contains your server name,
domain name, and other information that you need to complete multiple installations.
This feature supports systems running Windows 2000, Windows NT Server 4.0, and
Red Hat Linux.
Installing your NOS without ServerGuide
If you have already configured the server hardware and you decide not to use
ServerGuide to install your NOS, download the latest NOS installation instructions:
1. Go to http://www.ibm.com/pc/support
2. Click Servers.
3. From the Family field, select your server model.
4. Click OS installation. The available installation instructions are listed.
Additional programs included with ServerGuide
As a convenience, ServerGuide comes with additional software to assist you with the
server installation.
A variety of powerful applications are included with ServerGuide. Offerings can vary
with the different versions of the ServerGuide software. Check the application CD
labels for a list of applications, or start the Setup and Installation CD and view the
online Overview.
Error symptoms
This section provides ServerGuide error symptoms and probable solutions.
Setup and
Installation CD
Setup and
Installation CD will
not start.
Action
•
Ensure that the system is a supported server model with a startable
(bootable) CD-ROM drive.
•
If the startup (boot) sequence settings have been altered, be sure
that the CD-ROM is first in the startup sequence.
•
If more than one CD-ROM drive is installed, be sure that only one
drive is set as the primary drive. Start the CD from the primary
drive.
ServeRAID
program cannot
view all installed
drives or cannot
install NOS.
•
Ensure that there are no duplicate SCSI IDs or IRQ assignments.
•
Ensure that the hard disk drive is connected properly.
The operating
system installation
program
continuously
loops.
Free up more space on the hard disk.
Chapter 4. Using the ServerGuide CDs
25
Setup and
Installation CD
ServerGuide will
not start your NOS
CD.
Ensure that the NOS CD is supported by ServerGuide. See the Setup
and Installation CD label for a list of supported NOS versions.
Cannot install
NOS.
Ensure that the NOS is supported on your server. If the NOS is
supported, either there is no logical drive defined (ServeRAID systems)
or the ServerGuide System Partition is not present. Run the
ServerGuide setup and configuration program and ensure that the setup
is complete.
System Updates
and Applications
CD
Get "time out" or
"Unknown host"
errors.
26
Action
IBM xSeries 342: User’s Reference
Action
Ensure that you have access to the Internet through FTP directly.
Chapter 5.
Installing Options
This chapter provides instructions to add options to your server. Some option-removal
instructions are provided, in case you need to remove one option to install another.
Major components of the xSeries 342 server
weiv de olpxThe
E
orange color on components and labels in your server identifies hot-swap
components. You can install or remove hot-swap components while the system is
running, provided that your system is configured to support this function. For complete
information about installing or removing a hot-swap component, see the detailed
information in this chapter.
The blue color on components and labels indicates touch points where a component
can be gripped, a latch moved, and so on.
The following illustration shows the locations of major components in your server.
Note: The illustrations in this document might differ slightly from your hardware.
Hot-swap fan
Air baffle
Memory module
Fan sink
Microprocessor
Filler panel for
drive bay
Terminator card
System board
Hot-swap hard
disk drive
Hot-swap
power supply
Filler panel for device bay
Filler panel for
power supply bay
© Copyright IBM Corp. 2001
27
System board
draob metsyThe
S
illustrations in the following sections show the connectors, switches, and LEDs on
the system board.
System board option connectors
The following illustration identifies system-board connectors for user-installable
options.
Note: The illustrations in this document might differ slightly from your hardware.
Microprocessor 1
(U68)
VRM 1 connector (J37)
DIMM 4 (J4)
DIMM 3 (J3)
DIMM 2 (J2)
DIMM 1 (J1)
Microprocessor 2
(U69)
PCI Slot 1
32-bit (J44)
PCI Slot 2
64-bit (J41)
PCI Slot 3
64-bit (J42)
Battery
(BH1)
PCI Slot 4
64-bit (J29)
PCI Slot 5
64-bit (J30)
28
IBM xSeries 342: User’s Reference
VRM 2 connector (J38)
System board internal cable connectors
The following illustration shows internal cable connectors on the system board.
Note: The illustrations in this document might differ slightly from your hardware.
Fan 3
(J26)
Main power
connector (J19)
On/Off Reset
button connector
Power backplane
signal connector (J43)
Fan 1
(J28)
Operator
information
panel
(J39)
CPU1 Fan sink
connector (J46)
DASD I2C
connector (J9)
CPU2 Fan sink
connector (J45)
Fan 2
(J48)
IDE
(J40)
SCSI A
connector
(J24)
Diskette
(J18)
System management
connector (J54)
SCSI B
connector
(J25)
Chapter 5. Installing Options
29
System board external port connectors
The following illustration shows the external port connectors on the system board.
Note: The illustrations in this document might differ slightly from your hardware.
Serial ports
(J20)
Mouse/keyboard
ports
(J8)
Ethernet port
(J6)
USB ports
(J5)
ISM ports
(J50)
System
Management port
(J52)
Video port
(J36)
Future releases of the Integrated System Management (ISM) firmware code will
enable the Integrated System Management processor to send or forward alerts to
IBM system management adapters using the ISM ports.
30
IBM xSeries 342: User’s Reference
System board switches and jumpers
The following illustration identifies the switches and jumpers on the system board.
Note: The illustrations in this document might differ slightly from your hardware.
System board
Switch block (SW1)
SW1
ON
1 2 3 4 5 6 7 8
Flash boot block
recovery jumper (J16)
Note: Any jumper blocks on the system board that are not shown in the illustration
are reserved.
System board jumper blocks
For typical operation of the system, no jumpers should be installed on any of the
jumper blocks. See “Recovering BIOS code” on page 106 for information about the
boot block jumper.
Flash boot block recovery jumper
If the BIOS has become damaged, such as from a power failure during a flash update,
you can recover the BIOS using the boot block jumper and a BIOS flash diskette. See
“Recovering BIOS code” on page 106 for information about the boot block jumper.
System board switch block
The switch block contains microswitches 1 through 8. As shown in this illustration,
switch 1 is at the top of the switch block and switch 8 is at the bottom. The Off position
for each switch is on the side nearer the microprocessor socket.
Chapter 5. Installing Options
31
The following table describes each switch.
Switch number
1 through 4
5
Description
Reserved.
Clock frequency selection.
Switch 5 should always be set to Off to optimize system performance.
Setting switch 5 to On greatly reduces system performance.
6
Password override.
Change the setting of the password override switch (switch 6 on switch
block 1 on the system board) to the opposite side of the switch. This
allows one opportunity to enter the Setup Utility to change or delete the
power-on password.
7
Reserved. The default setting is Off.
8
Power-on override.
When On, overrides the power-on switch and forces power-on mode. The
system will always start without the use of the power-on switch. The
default setting is Off (disabled).
Note:
Table 2. Switches 1-8.
32
IBM xSeries 342: User’s Reference
When the power-on switch is set to the On position, you cannot
power down from the front panel.
System board LED locations
The following illustration identifies LEDs on the system board. You might need to refer
to this figure when solving problems with the server.
Note: The illustrations in this document might differ slightly from your hardware.
DIMM 4 error LED
(CR15)
VRM 1 error LED
(CR19)
DIMM 3 error LED
(CR14)
DIMM 2 error LED
(CR17)
DIMM 1 error LED
(CR16)
Microprocessor 1
error LED (CR13)
Fan sink 1 LED
(CR78)
Microprocessor 2
error LED (CR20)
Fan sink 2 LED
(CR79)
VRM 2 error LED
(CR18)
Light path
diagnostics panel
Remind button
Integrated system
management processor
LED (CR70)
Note: The power-on LED is lit when system power is present in the server.
Chapter 5. Installing Options
33
Light Path Diagnostics panel
The following illustration identifies the individual LEDs on the Light Path Diagnostics™
panel.
MEM
CPU
PCI A
PCI B
PCI C
VRM
DASD
SP
PS1
PS2
PS3
NON
OVER
NMI
TEMP
FAN
REMIND
Diagnostic
panel LED
Description
PS1
Power supply 1 failure.
PS2
Power supply 2 failure if installed.
PS3
Not used.
NON
Server power supplies are no longer redundant (applicable only with
redundant power feature).
OVERSPEC Overspecification. The system has exceeded the power capabilities (max
rating) of the installed power-supply units.
NMI
Nonmaskable interrupt occurred.
TEMP
System temperature exceeded maximum limit. Other LEDs will be on to
identify the location of the temperature problem.
FAN
A fan failed or is operating slowly.
MEM
Memory failure. One or more dual inline memory modules (DIMMs) failed.
CPU
One or both microprocessors failed or one is seated in wrong connector.
PCI A
Error occurred on an adapter in PCI slot 1, or one of the PCI devices
integrated on the system board.
PCI B
Error occurred on an adapter in PCI slots 2 or 3, or one of the PCI devices
integrated on the system board.
PCI C
Error occurred on an adapter in PCI slots 4 or 5, or one of the PCI devices
integrated on the system board.
SP
System management subsystem detected an error.
VRM
Error on voltage regulator module.
DASD
The SCSI backplane (if any) or a device connected to a SCSI bus failure.
Table 3. Diagnostics panel LEDs.
34
IBM xSeries 342: User’s Reference
Remind button
You can use the Remind button to place the front panel system-error light into a
Remind mode. By pressing the button, you acknowledge the failure but indicate that
you will not take immediate action. If a new failure occurs, the LED will turn on again.
In the Remind mode, the system-error light flashes every 2 seconds. The systemerror light remains in Remind mode until one of the following situations occurs:
•
All known problems are resolved
•
The system is restarted
•
A new problem occurs
You can use the Remind button to delay server maintenance until a later time. Also,
resetting the system-error light enables the LED to react to another error. If the LED is
still blinking from the first error, it will mask additional errors.
Before you begin
Before you begin to install options in your server, read the following information:
•
Become familiar with the safety and handling guidelines specified in “Safety
information” on page 37 and “Handling static-sensitive devices” on page 36.
These guidelines will help you work safely while working with your server or
options.
•
You do not need to turn off the server to install or replace hot-swap power
supplies, hot-swap drives, or hot-swap fans.
•
The orange color on components and labels in your server identifies hot-swap
components. You can install or remove hot-swap components while the system is
running, provided that your system is configured to support this function. For
complete details about installing or removing a hot-swap component, see the
information provided in this chapter.
•
The blue color on components and labels identifies touch points where a
component can be gripped, a latch moved, and so on.
•
Make sure that you have an adequate number of properly grounded electrical
outlets for your server, monitor, and any other options that you intend to install.
•
Back up all important data before you make changes to disk drives.
•
Have a small, flat-blade screwdriver available.
•
For a list of supported options for your server, refer to
http://www.ibm.com/pc/us/compat on the World Wide Web.
System reliability considerations
To help ensure proper cooling and system reliability, make sure:
•
Each of the drive bays has either a drive or a filler panel installed.
•
Each of the power supply bays has a power supply or a filler panel installed.
•
The cover is in place during normal operation, or is removed for no longer than 30
minutes while the server is operating.
•
Space is available around the server to allow the server cooling system to work
properly. Refer to the documentation that comes with the rack.
•
A removed hot-swap drive is replaced within two minutes of removal.
•
Cables for optional adapters are routed according to the instructions provided
with the adapters.
Chapter 5. Installing Options
35
•
A failed fan is replaced within 48 hours.
Working inside a server with power on
Your server supports hot-swap devices and is designed to operate safely while turned
on with the cover removed. Follow these guidelines when you work inside a server
that is turned on:
•
Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before
working inside the server; do not wear cuff links while you are working inside the
server.
•
Do not allow your necktie or scarf to hang inside the server.
•
Remove jewelry, such as bracelets, rings, necklaces, and loose-fitting wrist
watches.
•
Remove items from your shirt pocket (such as pens or pencils) that could fall into
the server as you lean over it.
•
Take care to avoid dropping any metallic objects, such as paper clips, hair pins, or
screws, into the server.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices and your system. To
avoid damage, keep static-sensitive devices in their static-protective packages until
you are ready to install them.
To reduce the possibility of electrostatic discharge, observe the following precautions:
36
•
Limit your movement. Movement can cause static electricity to build up around
you.
•
Handle the device carefully, holding it by its edges or its frame.
•
Do not touch solder joints, pins, or exposed printed circuitry.
•
Do not leave the device where others can handle and possibly damage the
device.
•
While the device is still in its anti-static package, touch it to an unpainted metal
part of the system unit for at least two seconds. (This drains static electricity from
the package and from your body.)
•
Remove the device from its package and install it directly into your system unit
without setting it down. If it is necessary to set the device down, place it in its
static-protective package. Do not place the device on your system unit cover or
on a metal table.
•
Take additional care when handling devices during cold weather; heating reduces
indoor humidity and increases static electricity.
IBM xSeries 342: User’s Reference
Safety information
noi tamrofni ytefaBefore
S
installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Chapter 5. Installing Options
37
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
38
IBM xSeries 342: User’s Reference
Statement 1
Danger
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
•
Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
•
Connect all power cords to a properly wired and grounded electrical
outlet.
•
Connect to properly wired outlets any equipment that will be attached to
this product.
•
When possible, use one hand only to connect or disconnect signal cables.
•
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
•
Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
•
Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To connect:
To disconnect:
1. Turn everything OFF.
1. Turn everything OFF.
2. First, attach all cables to devices.
2. First, remove power cords from
outlets.
3. Attach signal cables to connectors.
4. Attach power cords to outlets.
5. Turn device ON.
3. Remove signal cables from
connectors.
4. Remove all cables from devices.
Chapter 5. Installing Options
39
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system
has a module containing a lithium battery, replace it only with the same
module type made by the same manufacturer. The battery contains lithium
and can explode if not properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water.
•
Heat to more than 100 C (212 F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product
could result in exposure to hazardous laser radiation. There are no
serviceable parts inside the device.
•
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note
the following. Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A` Laser de Classe 1
40
IBM xSeries 342: User’s Reference
Statement 4
≥18 kg (39.7 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
Chapter 5. Installing Options
41
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact a
service technician.
42
IBM xSeries 342: User’s Reference
Removing the cover and bezel
l ezeb dna revoc eht gn i vomeRefer
R
to the following illustration to remove the cover and bezel.
Note: The illustrations in this document might differ slightly from your hardware.
Cover-release latch
Side latch
Bezel
Side latch
To remove the server top cover:
1. Review the information in “Before you begin” on page 35.
2. If you are planning to install or remove any part other than a hot-swap hard disk
drive, hot-swap power supply, or hot-swap fan, turn off the server and all attached
devices and disconnect all external cables and power cords.
3. Release the left and right side latches and pull the server out of the rack
enclosure until both slide rails lock.
Note: When the server is in the locked position, you can reach the cables on the
back of the server.
4. Lift the cover-release latch. Lift the cover off the server and set the cover aside.
Attention: For proper cooling and airflow, replace the cover before turning on the
server. Operating the server for extended periods of time (over 30 minutes) with
the cover removed might damage server components.
To remove the bezel:
1. Press in on the top sides of the bezel, and rotate the bezel away from the server
front.
2. Store the bezel in a safe place.
Chapter 5. Installing Options
43
Working with adapters
sretpada ht iw gni kroYou
W
can install up to five peripheral component interconnect (PCI) adapters in the
expansion connectors on the system board.
Your server comes with an integrated video controller, which is a component on the
system board. When you install a video adapter, the server BIOS automatically
disables the integrated video controller.
The following illustration shows the location of the PCI expansion slots on the system
board.
Note: The illustrations in this document might differ slightly from your hardware.
PCI Slot 1
32-bit
33 MHz (J44)
PCI Slot 2
64-bit
33 MHz (J41)
PCI Slot 3
64-bit
33 MHZ (J42)
PCI Slot 4
64-bit
66 MHz (J29)
PCI Slot 5
64-bit
66 MHz (J30)
Adapter considerations
Before you install the adapter, review the following:
•
Review the documentation that comes with the adapter and follow those
instructions in addition to the instructions given in this chapter. If you need to
change the switch or jumper settings on your adapter, follow the instructions that
come with the adapter.
•
You can install full-length adapters in all expansion slots.
•
You can install a 32-bit adapter in any of the PCI slots.
•
Your server supports 5.0V signalling and universal PCI adapters in slots 1, 2, and
3; it supports 3.3V signalling and universal PCI adapters in slots 4 and 5.
Note: Some full-length adapters with attached daughterboards might interfere
with SCSI channel B if installed in slot 1. Install these adapters in slots 2,
3, 4, or 5.
44
•
Your server uses a rotational interrupt technique to configure PCI adapters.
Therefore, you can install a variety of PCI adapters that currently do not support
sharing of PCI interrupts.
•
PCI slot 1 is on PCI bus A, PCI slots 2 and 3 are on PCI bus B, and PCI slots 4
and 5 are on PCI bus C. The system scans PCI slot 1, the system board Ethernet,
IBM xSeries 342: User’s Reference
PCI slots 2-5, and then the system board SCSI channels A and B, if you have not
changed the boot precedence from the default.
You can use the Configuration/Setup Utility program to change the boot
precedence for your server. Select Start Options from the Configuration/Setup
Utility program main menu.
•
The optional IBM Remote Supervisor Adapter must be installed in PCI slot 1 only.
The ribbon cable that ships with the adapter is required to connect the adapter to
the system board. The external power adapter that ships with the adapter is not
required with this server.
Installing an adapter
Refer to the following illustration to install an adapter.
Note: The illustrations in this document might differ slightly from your hardware.
Adapter
Expansion-slot cover
To install an adapter:
1. Review the information in “Before you begin” on page 35, in “Safety information”
on page 37, and “Handling static-sensitive devices” on page 36.
2. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover (see “Removing the cover and bezel” on
page 43).
3. Determine which expansion slot you will use for the adapter.
Attention: Check the instructions that come with the adapter for any
requirements or restrictions.
4. Remove the expansion-slot cover:
a. Loosen and remove the screw on the top of the expansion-slot cover.
Chapter 5. Installing Options
45
b. Slide the expansion-slot cover out of the server. Store it in a safe place for
future use.
Attention: Expansion-slot covers must be installed on the openings for all
vacant slots. This maintains the electronic emissions characteristics of the
system and ensures proper cooling of system components.
5. Refer to the documentation that comes with your adapter for any cabling
instructions. It might be easier for you to route any cables before you install the
adapter.
6. Remove the adapter from the static-protective package.
Attention: Avoid touching the components and gold-edge connectors on the
adapter.
7. Place the adapter, component-side up, on a flat, static-protective surface.
8. Set any jumpers or switches as described by the adapter manufacturer.
46
IBM xSeries 342: User’s Reference
9. Install the adapter:
a. Carefully grasp the adapter by its top edge or upper corners, and align it with
the expansion slot on the system board.
b. Press the adapter firmly into the expansion slot.
Attention: When you install an adapter in the server, be sure that it is
completely and correctly seated in the system-board connector before you
apply power. Incomplete insertion might cause damage to the system board
or the adapter.
c.
Insert and tighten the expansion-slot screw on the top of the adapter bracket.
10. Connect any needed cables to the adapter.
•
If you are installing a ServeRAID adapter, disconnect the cable from SCSI
connector A (J24) on the system board and plug it into the connector on the
top of the ServeRAID adapter. See “System board internal cable connectors”
on page 29 for the location of SCSI connector A.
The following illustration shows the rerouting of the SCSI cable if you install a
ServeRAID adapter.
SCSI
connector A (J24)
•
If you are installing an adapter that is not a ServeRAID adapter, refer to the
documentation that came with your adapter for cabling instructions.
Attention: Route cables so that the flow of air from the fans is not blocked. In
addition, route any cables plugged into the PCI adapter under adjacent adapters
so they are not pinched between the top of the adapter and the top cover.
11. If you have other options to install or remove, do so now; otherwise, go to
“Installing the server cover and bezel” on page 66.
Chapter 5. Installing Options
47
Installing internal drives
sevi rd lanretni gni l atsnIf
I you add different types of drives, your system can read multiple types of media and
store more data. Several types of drives are available, such as:
•
•
•
•
Diskette
Hard disk
CD-ROM
Tape
Your server contains hardware that enables you to replace a failed hard disk drive
without turning off the server. Therefore, you have the advantage of continuing to
operate your system while a hard disk drive is removed or installed. These drives are
known as hot-swap drives.
Each hot-swap drive bay has two indicator lights (see “Server controls and indicators”
on page 5). If the amber hard-disk drive status light is lit continuously, that individual
drive is faulty and needs to be replaced. When the hard-disk drive status light
indicates a drive fault, you can replace that hot-swap drive without turning off the
server.
Each hot-swap drive that you plan to install must have a hot-swap-drive tray attached.
The drive must have a single connector attachment (SCA) connector. Hot-swap-drive
trays come with the hot-swap drives.
Internal drive bays
Internal drives are installed in bays. Your server comes with a pre-installed diskette
drive and a pre-installed CD-ROM drive.
Note: The illustrations in this document might differ slightly from your hardware.
CD-ROM drive
Diskette drive
Empty 5.25-inch bays Hot-swap bay Hot-swap bay
(SCSI ID 0)
(SCSI ID 1)
48
Hot-swap bay
(SCSI ID 2)
•
Your server comes with one 3.5-inch, 1.44 MB diskette drive and one 24x IDE
CD-ROM drive.
•
The empty bays below the diskette drive come without a device installed. You can
use these bays for 5.25-inch, half-high, removable-media drives, such as tape
backup drives. You also can combine these bays into a single, full-high bay and
install a digital linear tape (DLT) drive; or, you can install an xSeries Media Bay
Ultra160 Hot Swap Conversion Kit option, which converts these bays to three hotswap drive bays.
•
The xSeries 342 server supports only one diskette drive.
•
If you are installing a device with a 50-pin connector in either of the 5.25-inch
bays, you need a 68-pin to 50-pin converter.
IBM xSeries 342: User’s Reference
•
Your server supports three slim-high (1-inch) hot-swap hard disk drives in the hotswap bays. If your server has the xSeries Media Bay Ultra160 Hot Swap
Conversion Kit option installed, it supports three additional hot-swap hard disk
drives.
•
The hot-swap bays connect to a SCSI backplane. This backplane is a printed
circuit board behind the bay.
Note: The server EMI integrity and cooling are both protected by having the 5.25inch bays covered or occupied. When you install a drive, save the filler panel
from the bay, in case you later remove the drive and do not replace it with
another.
SCSI drives
Some drives have a special design called small computer system interface, or SCSI.
This design allows you to attach multiple drives to a single SCSI channel.
Notes:
1. Any information about SCSI drives also applies to other SCSI devices, such as
tape drives.
2. If you plan to install both internal and external SCSI devices, you must follow the
instructions in “Connecting external options” on page 66, in addition to the
instructions in this section.
A 16-bit (wide) SCSI cable connects the SCSI hard-disk drive backplane to an
integrated SCSI controller on the system board. An additional 16-bit 1-drop SCSI
cable comes with your server. It is folded and restrained with a cable clamp on the
bottom of the server chassis near the empty bays. You can use this cable to connect
an optional SCSI device installed in one of the empty 5.25-inch bays to the SCSI
channel B connector on the system board.
SCSI IDs
Each SCSI device that is connected to an individual channel of a SCSI controller
needs a unique identification (ID) so that the controller can identify the devices and
ensure that different devices do not attempt to transfer data at the same time. If you
need to set IDs for SCSI devices, refer to the instructions that come with those
devices.
Your server automatically sets SCSI IDs for hot-swap hard disk drives.
The SCSI ID assigned to each hot-swap bay is shown on your server beside the bay.
The server uses the hard disk drive SCSI IDs to send status information to the
indicator lights above each hot-swap bay.
The processing sequence for SCSI devices is set through the SCSISelect Utility
program. The default sequence proceeds from the lowest SCSI ID to the highest (0 to
15). The SCSI controller uses ID 7.
Ensure that the device you are installing is not terminated. It is not necessary to set
termination jumpers on internal SCSI devices. The server hardware provides
termination for all internal SCSI devices.
Installing a hot-swap drive
The hot-swap drive bays support hot-swap drives only.
This section gives the procedure for installing a hot-swap hard disk drive. If you want
to remove a drive, reverse the following steps.
Chapter 5. Installing Options
49
Notes:
1. To minimize the possibility of damage to the hard disk drives, install the server in
the rack before installing the hard disk drives.
2. You do not need to turn off the server to install hot-swap drives. However, you
must turn off the server when performing any steps that involve installing or
removing cables.
Refer to the following illustration to install a hot-swap drive.
Note: The illustrations in this document might differ slightly from your hardware.
Drive-tray assembly
Drive handle
Filler panel
50
IBM xSeries 342: User’s Reference
To install a drive in a hot-swap drive bay:
1. Review the information in “Before you begin” on page 35 and “Handling staticsensitive devices” on page 36.
Attention: To maintain proper system cooling, do not operate the server for more
than two minutes without either a drive or a filler panel installed for each bay.
2. Remove the filler panel from one of the empty hot-swap bays by inserting your
finger into the depression on the filler panel and pulling it away from the server.
3. Install the hard disk drive in the hot-swap bay:
a. Ensure the tray handle is open (that is, perpendicular to the drive).
b. Align the drive/tray assembly with the guide rails in the bay.
c.
Gently push the drive/tray assembly into the bay until the drive touches the
backplane.
d. Push the tray handle down until it locks.
4. Check the hard disk drive status indicators to verify that the hard disk drive is
operating properly. (See “Server controls and indicators” on page 5 for the
location of the status indicators.)
•
If the amber light is on continuously, the drive has failed.
•
When the amber light flashes slowly (one flash per second), the drive is being
rebuilt. (This occurs only if you have a RAID adapter installed.)
•
When the amber light flashes rapidly (three flashes per second), the controller
is identifying the drive. (This occurs only if you have a RAID adapter
installed.)
•
The green activity light flashes when there is activity on the drive.
Chapter 5. Installing Options
51
Installing a non-hot-swap drive
Before you install drives in your server, verify that you have all the cables and any
other equipment specified in the documentation that comes with the internal drive.
You might also need to perform certain pre-installation activities. Some of the steps
are required only during the initial installation of an option.
Note: The illustrations in this document might differ slightly from your hardware.
Slide rail
Slide rails
Drive
Slide rail
Side latches
To install a non-hot-swap drive:
1. Review the information in “Before you begin” on page 35, in “Safety information”
on page 37, and “Handling static-sensitive devices” on page 36.
2. Turn off the server and peripheral devices, and then remove the cover and bezel.
(See “Removing the cover and bezel” on page 43.)
3. Remove the filler panel from the bay opening by pushing in the side latches and
pulling the filler panel away from the server. You do not need the filler panel when
you have a drive installed in the bay.
Note: The electromagnetic interference (EMI) integrity and cooling of the server
are protected by having the non-hot-swap bays covered or occupied.
When you install a drive, save the filler panel from the bay, in case you
later remove the drive and do not replace it with another.
52
IBM xSeries 342: User’s Reference
4. If the drive that you are installing is a laser product, observe the following safety
precaution.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product could result
in exposure to hazardous laser radiation. There are no serviceable parts inside the
device.
•
Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following. Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
5. Touch the static-protective package containing the drive to any unpainted metal
surface on the server; then, remove the drive from the package and place it on a
static-protective surface.
6. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.
7. Install rails on the drive.
•
If you are installing a standard-size drive:
a. Pull the blue slide rails off the back of the filler panel.
b. Clip the rails onto the sides of the drive.
•
If you are installing a digital linear tape (DLT) backup drive, use the metal
slide rails and screws that come in the box that contains the server
documentation.
8. Place the drive so that the slide rails engage in the bay guide rails. Push the drive
into the bay until it clicks into place.
9. If you are installing a SCSI device, continue with the next step. If you are installing
an IDE device, go to step 11 on page 54.
10. To install a SCSI device:
a. Attach the connector on the 1-drop SCSI cable for the non-hot-swap drive
bays to the back of the drive. Connect the other end of the cable to SCSI
channel B on the system board, if it is not already attached. See “System
board internal cable connectors” on page 29 for the location of the SCSI
channel B connector.
Chapter 5. Installing Options
53
Note: If you want to install more than one optional SCSI 5.25-inch device,
install an optional SCSI adapter to control the device.
b. Connect a power cable to the back of the drive. Power cables for non-hotswap drives come installed in your server. They are bundled together in the
area behind the CD-ROM drive. The connectors are keyed and can be
inserted only one way.
c.
Continue with step 12.
11. To install an IDE device, such as a CD-ROM drive or a DVD-ROM drive, use the
two-drop IDE cable that comes with the option:
a. Remove the cable connecting the CD-ROM drive to the IDE connector on the
system board.
b. Remove the power cable connected to the original CD-ROM drive.
c.
Using the two-drop cable that came with your IDE option, connect the IDE
device to the IDE connector on the system board.
d. Connect the new IDE device to a connector on the power cable.
e. Set the jumper on the back of the new IDE device to subordinate.
12. If you have other options to install or remove, do so now; otherwise, go to
“Installing the server cover and bezel” on page 66.
54
IBM xSeries 342: User’s Reference
Installing memory modules
seludom-yrome gni l atsnAdding
I
memory to your server is an easy way to make programs run faster. You can
increase the amount of memory in your server by installing options called memorymodule kits. Each kit contains one industry-standard, dual inline memory module
(DIMM). Your server uses a two-way interleaved memory configuration. You must
install matched pairs of memory kits, but the set in slots 1 and 4 do not need to be the
same size as the set in slots 2 and 3.
Notes:
1. Your server comes with two DIMMs installed in DIMM slots 1 and 4. Install
additional DIMMs as a matched pair in DIMM connectors 2 and 3 and as
instructed in the documentation that comes with your option.
2. Your xSeries 342 server supports 128 MB, 256 MB, 512 MB, and 1GB DIMMs.
You must install the DIMMs in pairs of the same size. Place pair 1 in slots 1 and 4
and pair 2 in slots 2 and 3. Refer to the ServerProven® list on the World Wide
Web at http://www.ibm.com/pc/compat for information about memory modules for
use with your server.
3. Installing or removing DIMMs changes the configuration information in the server.
Therefore, after installing or removing a DIMM, you must save the new
configuration information in the Configuration/Setup Utility program. When you
restart the server, the system displays a message indicating that the memory
configuration has changed. Start the Configuration/Setup Utility program and
select Save Settings. See “Using the Configuration/Setup Utility program” on
page 11 for more information.
Chapter 5. Installing Options
55
Note: The illustrations in this document might differ slightly from your hardware.
DIMM 1
DIMM 2
DIMM connector 4 (J4)
DIMM connector 3 (J3)
DIMM connector 2 (J2)
DIMM connector 1 (J1)
To install a DIMM:
1. Review the information in “Before you begin” on page 35, in “Safety information”
on page 37, and “Handling static-sensitive devices” on page 36. Also review the
documentation that comes with your option.
2. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover. (See “Removing the cover and bezel” on
page 43.)
56
IBM xSeries 342: User’s Reference
3. Touch the static-protective package containing the DIMM to any unpainted metal
surface on the server. Then, remove the DIMM from the package. You must
install memory in matched pairs: the first pair must be in slots 1 and 4 and the
second pair must be in slots 2 and 3.
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, handle the clips gently.
Chapter 5. Installing Options
57
4. Install the DIMM:
a. Turn the DIMM so that the pins and keys align correctly with the connector.
DIMM 3
DIMM 2
DIMM 4
DIMM 1
b. Insert the DIMM into the connector by pressing on one edge of the DIMM and
then on the other edge of the DIMM. Be sure to press straight into the
connector. Be sure that the retaining clips snap into the closed position.
c.
Make sure the retaining clips are in the closed position. If a gap exists
between the DIMM and the retaining clips, the DIMM has not been properly
installed. In this case, open the retaining clips and remove the DIMM; then,
reinsert the DIMM.
d. Repeat steps 4a through 4c for the second DIMM; then continue with step 5.
5. If you have other options to install or remove, do so now; otherwise, go to
“Installing the server cover and bezel” on page 66.
Installing a microprocessor
ros ecorporcim a gni l atsnYour
I
server comes with one microprocessor installed on the system board. If you
install an additional microprocessor, your server can operate as a symmetric
multiprocessing (SMP) server. With SMP, certain operating systems and application
programs can distribute the processing load between the microprocessors.
Notes:
1. Before you install a new microprocessor, review the documentation that comes
with the microprocessor, so that you can determine whether you need to update
the server basic input/output system (BIOS) code. The latest level of BIOS for
your server is available through the World Wide Web. Refer to “Getting
58
IBM xSeries 342: User’s Reference
information, help, and service” on page 121 for the appropriate World Wide Web
addresses.
2. Obtain an SMP-capable operating system (optional). For a list of supported
operating systems, see http://www.ibm.com/pc/us/compat/ on the World Wide
Web.
3. If two microprocessors are installed, the microprocessor installed in connector
U69 is the startup processor, and the microprocessor installed in U68 is the
application processor.
Attention: To avoid damage and ensure proper server operation when you install a
new or additional microprocessor, use microprocessors that have the same cache
size and type, and the same clock speed. Microprocessor internal and external clock
frequencies must be identical.
Note: Mixing stepping levels in a system can result in intermittent misbehavior such
as various system stalls, blue screens, and boot failure.
To install an additional microprocessor:
1. Review the information in “Before you begin” on page 35, “Safety information” on
page 37, and “Handling static-sensitive devices” on page 36.
2. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover (see “Removing the cover and bezel” on
page 43).
3. Remove the fan 3 assembly by lifting the orange handle on top of the fan
assembly and pulling the fan assembly away from the server.
Fan 3
Air baffle
Chapter 5. Installing Options
59
4. Remove the air baffle by grasping it at the sides and lifting it from the server.
5. Remove the terminator card from the microprocessor connector by lifting the
release arm on the carrier. Leave the lever in its open position.
Terminator card
VRM 2
Fan sink
(Remove thermal tape liner on installation)
Microprocessor 2
Microprocessor 1 location
VRM 1
VRM connector
6. Store the terminator card in a safe place in the static-protective package that your
new microprocessor comes in; you will need to install it again, if you ever remove
the microprocessor and do not replace it.
7. Install the microprocessor:
a. Touch the static-protective package containing the new microprocessor to
any unpainted metal surface on the server; then, remove the microprocessor
from the package.
b. Line up the microprocessor pins over the microprocessor connector and
carefully press the microprocessor into the connector.
c.
Press down and latch the release lever.
Note: To remove a microprocessor, pull upward on the microprocessor release
arm and then lift the microprocessor out of the connector.
8. Install the voltage regulator module (VRM) included in the microprocessor kit.
Attention: When installing or replacing a VRM, use only a VRM specified for use
with the xSeries 342 server. Use of other VRMs might cause your server to
overheat.
a. Center the VRM over the VRM connector. Make sure that the VRM is oriented
and aligned correctly.
b. Press the VRM into the connector.
Note: If you remove the microprocessor later, remember to install the terminator
card in the appropriate microprocessor connector and to remove the VRM.
9. Remove the thermal tape liner from the underside of the fan sink and discard.
10. Set the fan sink into place.
60
IBM xSeries 342: User’s Reference
Fan sink
(Remove thermal tape
liner on installation)
Microprocessor
release lever
Ensure correct alignment
of fan sink, mounting clip,
and mounting socket
Make sure the fan sink guide fits between the processor and the processor
socket.
Spring retention clip
Fan sink guide
11. Press down and latch the spring retention clip on the back of the fan sink (the side
facing the back of the server).
12. Press down and latch the spring retention clip on the front of the fan sink (the side
facing the front of the server).
13. Plug the fan sink into the fan sink connector on the system board (J45). Make
sure the cable is not in a position to interfere with the fan sink operation or the
installation of the air baffle.
14. Reinstall the air baffle. Make sure the sides of the air baffle fit inside the brackets
on the server.
15. Reinstall the fan 3 assembly and make sure that the connector engages.
16. If you have other options to install or remove, do so now; otherwise, go to
“Installing the server cover and bezel” on page 66.
Chapter 5. Installing Options
61
Installing a hot-swap power supply
y lp us rewop paws- toh a gni l atsnYour
I
server comes with one hot-swap power supply. You can install an additional
power supply.
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following label
attached.
Hazardous voltage, current, and energy levels are present inside any component that
has this label attached. There are no serviceable parts inside these components. If you
suspect a problem with one of these parts, contact a service technician.
Note: The illustrations in this document might differ slightly from your hardware.
Power supply
Handle
AC power
LED (green)
DC power
LED (green)
Filler
panel
To install a power supply:
1. Remove the bezel. See “Removing the cover and bezel” on page 43.
62
IBM xSeries 342: User’s Reference
2. Remove the filler panel from the empty power-supply bay by inserting your finger
into the depression on the filler panel and pulling it away from the server. Save
the filler panel in case you remove the power supply at a later time.
Note: During normal operation, each power-supply bay must have either a
power supply or filler panel installed for proper cooling.
3. Install the power supply in the bay:
a. Move the handle on the power supply into the open position, pinch the
sideclips, and slide the power supply into the chassis.
b. Gently close the handle to seat the power supply in the bay.
4. Plug the power cord for the added power supply into the power-cord connector on
the rear of the server. Then, plug the power cord into a properly grounded
electrical outlet.
The following illustration shows the power supply connectors in the back of the
server.
Power supply 1 power cord connector
Power supply 2 power cord connector
5. Route the power cord through the cable-management arm. (See “Cabling the
server” on page 78.)
6. Plug the power cord into a properly grounded electrical outlet.
7. Verify that the dc power light and ac power light on the power supply are lit,
indicating that the power supply is operating correctly.
8. Replace the bezel. (See “Installing the server cover and bezel” on page 66.)
Chapter 5. Installing Options
63
Installing an xSeries 3-Pack Ultra160 Hot-Swap Expansion Kit
t ik noi snapxe paws- toh a gni l atsnYou
I
can install an xSeries 3-Pack Ultra160 Hot-Swap Expansion Kit in your server to
provide three additional hot-swap hard disk drives.
Note: The illustrations in this document might differ slightly from your hardware.
Filler panels
Hot-swap expansion option
To install an xSeries 3-Pack Ultra160 Hot-Swap Expansion Kit:
1. Review the information in “Before you begin” on page 35, “Safety information” on
page 37, and “Handling static-sensitive devices” on page 36.
2. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover and bezel. (See “Removing the cover and
bezel” on page 43.)
3. Release the side latches to remove the filler panels from the bays below the CDROM drive.
4. Refer to the documentation provided with the option to assemble the hot-swap
expansion option.
5. Slide the hot-swap expansion option into the bays and attach it to the server with
the screws provided in the kit.
6. Refer to the documentation provided with the option to complete the installation of
the option. (See “System board internal cable connectors” on page 29 for
locations of the cable connectors on the system board.)
7. If you have other options to install or remove, do so now; otherwise, go to
“Installing the server cover and bezel” on page 66.
64
IBM xSeries 342: User’s Reference
Replacing a hot-swap fan assembly
yl bmes a naf paws- toh a gni cal peYour
R
server comes with three hot-swap fan assemblies. You do not need to turn off
the power to the server to replace a hot-swap fan assembly.
Attention: If a fan fails, replace it within 48 hours to help ensure proper cooling.
Note: The illustrations in this document might differ slightly from your hardware.
Handle
Fan 2
Fan 3
Fan 1
To replace a hot-swap fan assembly:
1. Remove the cover. See “Removing the cover and bezel” on page 43.
Attention: To ensure proper system cooling, do not remove the top cover for
more than 30 minutes during this procedure.
2. The LED on the failing fan assembly will be lit. Remove the failing fan assembly
from the server by lifting the orange handle on the top of the fan assembly and
pulling the fan assembly away from the server.
3. Slide the replacement fan assembly firmly into the server.
4. Verify that the FAN LED on the diagnostics panel on the system board is not lit. If
the FAN LED is lit, reseat the fan.
5. Replace the cover. See “Installing the server cover and bezel” on page 66.
Chapter 5. Installing Options
65
Installing the server cover and bezel
l ezeb mi r t dna revoc revres eht gn i l atsnNote:
I
The illustrations in this document might differ slightly from your hardware.
Cover-release latch
Side latch
Bezel
Side latch
To install the server cover:
1. Place the cover-release latch in the open (up) position and align the flanges on
the left and right sides of the cover with the slots on the server chassis.
2. Close the cover-release latch.
To install the bezel:
1. Align the hooks on the bottom of the trim bezel to the server.
2. Press inward on the top sides of the bezel, and press the bezel toward the server
until it clicks into place.
To complete the installation:
•
Reinstall the server in the rack.
•
If you disconnected any cables from the back of the server, reconnect the cables;
then, plug the power cords into properly grounded electrical outlets.
Connecting external options
snoi tpo l anretxe gni tcen oIf
C you install a SCSI adapter, you can attach a SCSI storage expansion enclosure to
your server. You can attach additional external options to the input/output ports on the
rear of the server. See “Input/output ports” on page 67 for additional information.
To attach an external device:
1. Read “Before you begin” on page 35 and the documentation that comes with your
options.
2. Turn off the server and all attached devices.
3. Follow the instructions that come with the option to prepare it for installation and
to connect it to the server.
Note: If you are attaching an external SCSI device, see “SCSI cabling requirements”
on page 76 and “Setting SCSI IDs” on page 76.
66
IBM xSeries 342: User’s Reference
Input/output ports
st rop tuptuO/ tupnYour
I
server has the following input/output (I/O) ports:
•
•
•
•
•
•
•
•
•
Two serial ports
One keyboard port
One auxiliary-device (pointing device) port
One Ethernet port
Two Universal Serial Bus (USB) ports
Two ISM ports
One system management port
One video port
One dual channel Ultra160 SCSI controller with two internal connectors
Note: The illustrations in this document might differ slightly from your hardware.
Mouse
Serial A
Serial B
Video
Keyboard
Ethernet
ISM-A
ISM-B
Serial C
Universal Serial Bus
(USB) 1 and 2
Future releases of the Integrated System Management (ISM) firmware code will
enable the Integrated System Management processor to communicate using a
modem and the dedicated Serial C port.
Serial ports
Your server has two standard serial ports, Serial port A and Serial port B, and a third,
Serial port C, which is dedicated for use by the Integrated System Management
processor. The operating system can use both serial ports (serial port A and serial
port B).
Some application programs require specific ports, and some modems function
properly only at certain communication port addresses. You might need to use the
Configuration/Setup Utility program to change communication port address
assignments to prevent or resolve address conflicts.
Viewing or changing the serial-port assignments
To view or change the serial-port assignments:
1. Restart the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. From the main menu, select Devices and I/O Ports; then, press Enter.
Note: The Device and I/O Ports choice appears only on the full configuration
menu. If you set two levels of passwords, you must type the administrator
password to access the full configuration menu.
Chapter 5. Installing Options
67
4. Select the serial port; then, use the arrow keys to advance through the settings
available.
5. Select Save Settings; then, select Exit Setup to exit from the
Configuration/Setup Utility main menu.
Serial-port connectors
The following table shows the pin-number assignments for the 9-pin, male D-shell
serial-port connectors on the rear of your server. These pin-number assignments
conform to the industry standard.
5
1
6
Pin
9
Signal
Pin
Signal
1
Data carrier detect
6
Data set ready
2
Receive data
7
Request to send
3
Transmit data
8
Clear to send
4
Data terminal ready
9
Ring indicator
5
Signal ground
Table 4. Serial-port connectors pin-number assignments.
Keyboard port
There is one keyboard port on the rear of your server.
Note: If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB ports and devices will be disabled during the power-on self-test (POST).
The following table shows the pin-number assignments for the keyboard connector on
the rear of your server.
6
5
4
3
2
Pin
1
I/O
Signal
1
I/O
Data
2
N/A
Reserved
3
N/A
Ground
4
N/A
+5 V dc
5
I/O
Keyboard clock
6
N/A
Reserved
Table 5. Keyboard connector pin-number assignments.
68
IBM xSeries 342: User’s Reference
Auxiliary-device (pointing device) port
The system board has one auxiliary-device port that supports a mouse or other
pointing device.
The following table shows the pin-number assignments for the auxiliary-device
connector on the rear of your server.
6
5
4
3
2
Pin
1
Signal
1
Data
2
Not connected
3
Ground
4
+5 V dc
5
Clock
6
Not connected
Table 6. Auxiliary-device connector pin-number assignments.
Chapter 5. Installing Options
69
Ethernet ports
Your server comes with two integrated Ethernet controllers. These controllers provide
an interface for connecting to 10-Mbps or 100-Mbps networks and provide full-duplex
(FDX) capability, which enables simultaneous transmission and reception of data on
the Ethernet local area network (LAN).
To access the Ethernet ports, connect a Category 3, 4 or 5 unshielded twisted-pair
(UTP) cable to the RJ-45 connector on the rear of your server.
Note: The 100BASE-TX Fast Ethernet standard requires that the cabling in the
network be Category 5 or higher.
Configuring the Ethernet controllers
When you connect your server to the network, the Ethernet controllers automatically
detect the data-transfer rate (10Mbps or 100Mbps) on the network and then set the
controllers to operate at the appropriate rate. In addition, if the Ethernet ports that
your server is connected to support auto-negotiation, the Ethernet controllers will set
the appropriate duplex state. That is, the Ethernet controllers will adjust to the network
data rate, whether the data rate is standard Ethernet (10BASE-T), Fast Ethernet
(100BASE-TX), half duplex (HDX), or full duplex (FDX). The controllers support halfduplex (HDX) and full-duplex (FDX) modes at both speeds.
The Ethernet controllers are PCI Plug and Play devices. You do not need to set any
jumpers or configure the controllers for your operating system before you use the
Ethernet controllers. However, you must install a device driver to enable your
operating system to address the Ethernet controllers. The device drivers are provided
on the ServerGuide CDs.
Failover for redundant Ethernet
The IBM 10/100 Ethernet Adapter or the IBM 10/100 EtherJet™ PCI family of
adapters are optional redundant network interface cards (NICs) that you can install in
your server. If you install this NIC and connect it to the same logical segment as the
primary Ethernet controller, you can configure the server to support a failover
function. You can configure either one of the integrated Ethernet controllers or the
NIC as the primary Ethernet controller. In failover mode, if the primary Ethernet
controller detects a link failure, all Ethernet traffic associated with it is switched to the
redundant (secondary) controller. This switching occurs without any user intervention.
When the primary link is restored to an operational state, the Ethernet traffic switches
back to the primary Ethernet controller.
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IBM xSeries 342: User’s Reference
High Performance Ethernet Modes
Your Ethernet controllers support optional modes, such as teaming, priority packets,
and virtual LANs, which provide higher performance and throughput for your server.
Teaming Mode: Your Ethernet controllers provide options, called teaming options.
These options increase throughput and fault tolerance when running with Windows
NT 4.0 or NetWare 4.1x or later.
•
Adapter fault tolerance (AFT) provides automatic redundancy for your adapter.
If the primary adapter fails, the secondary adapter takes over. Adapter fault
tolerance supports from 2 to 4 adapters per team.
•
Adaptive load balancing (ALB) enables you to balance the transmission data
flow among 2 to 4 adapters. ALB also includes the AFT option. You can use ALB
with any 100BASE-TX switch.
•
Cisco Fast EtherChannel (FEC) creates a team of 2 to 4 adapters to increase
transmission and reception thoughput. FEC also includes the AFT option. You
can only use FEC with a switch that has FEC capability.
Teaming requires you to install both integrated Ethernet controllers. For additional
information about the teaming modes, refer to the documentation that comes with
these additional adapters.
Priority Packet Mode: Priority Packet is a traffic-prioritization utility that enables you
to set up filters to process high-priority traffic before normal traffic. You can send
information from critical nodes or applications with an indicated priority. Because you
set this priority at the host or entry point of the network, the network devices can base
forwarding decisions on priority information defined in the packet.
Priority Packet information is available on the IBM Networking Web site at:
http://www.ibm.com/networking/support.
Priority Packet prioritizes traffic based on priority filters. These are parameters you
assign to outgoing (transmit) packets. Using the Priority Filter Wizard, you can set up
predefined or custom priority filters based on a node (MAC) address, Ethernet type, or
by various properties of the protocol and port. Priority Packet provides two different
methods for prioritizing traffic: IEEE 802.1p tagging and High Priority Queue.
IEEE 802.1p is a new IEEE standard for tagging, or adding additional bytes of
information to packets with different priority levels. Packets are tagged with 4
additional bytes, which increase the packet size and indicate a priority level. When
you send these packets out on the network, the higher priority packets are transferred
first. Priority packet tagging (also known as Traffic Class Expediting) enables the
adapter to work with other elements of the network (such as switches and routers) to
deliver priority packets first. You can assign specific priority levels from 0 (low) to 7
(high).
You can assign values to packets based on their priority when you use the IEEE
802.1p standard for packet tagging. This method requires a network infrastructure
that supports packet tagging. The routing devices receiving and transferring these
packets on your network must support 802.1p for tagging to be effective.
After you set up the priority filter in Priority Packet, you must launch IBMSet and select
802.1p/802.1Q Tagging on the Advanced tab.
Chapter 5. Installing Options
71
Note: IEEE 802.1p tagging increases the size of the packets it tags. Some hubs and
switches will not recognize the larger packets and will drop them. Check your
hub or switch documentation to see if they support 802.1p. (You can configure
the switch to strip the tags from the packets and send it on to the next
destination as normal traffic). If these devices do not support 802.1p or if you
are not sure, use High Priority Queue (HPQ) to prioritize network traffic.
The requirements for effectively using IEEE 802.1p tagging are:
•
The other devices receiving and routing 802.1p tagged packets must support
802.1p.
•
The adapters on these devices must support 802.1p. The Ethernet controller in
your server, all IBM Netfinity 10/100 Ethernet Security Adapters, and IBM 10/100
Ethernet Server Adapters support 802.1p.
•
The adapter cannot be assigned to an adapter team.
•
If you are setting up Plans and packet tagging on the same adapter,
802.1p/802.1Q Tagging must be enabled on the IBMSet Advanced tab.
If your network infrastructure devices do not support IEEE 802.1p or you are not sure,
you can still define filters and send packets as high priority. While High Priority Queue
(HPQ) does not provide the precise priority levels of 802.1p tagging, it does assign
traffic as either high or low priority and sends high priority packets first. Therefore, if
there are multiple applications on a system sending packets, the packets from the
application with a filter are sent out first. HPQ does not change network routing, nor
does it add any information to the packets.
To assign HPQ, you can specify it using Priority Packet when you create or assign a
filter.
To effectively use HPQ, the adapter cannot be assigned to an adapter team.
Virtual LAN Mode: A virtual LAN (VLAN) is a logical grouping of network devices put
together as a LAN, regardless of their physical grouping or collision domains. Using
Plans increases network performance and improves network security.
Vlans offer you the ability to group users and devices together into logical
workgroups. This can simplify network administration when connecting clients to
servers that are geographically dispersed across the building, campus, or enterprise
network.
Normally, Vlans are configured at the switch and any computer can be a member of
one VLAN per installed network adapter. Your Ethernet controller supersedes this by
communicating directly with the switch, allowing multiple VLANs on a single network
adapter (up to 64 VLANs).
To set up VLAN membership, your Ethernet controller must be attached to a switch
that has VLAN capability. You also need to use Windows NT 4.0 or later, or Novell
NetWare 4.1x or later.
72
IBM xSeries 342: User’s Reference
Notes:
1. Windows NT versions prior to 4.0 do not support VLANs.
2. VLANs require NT 4.0 with Service Pack 3.0 and the NDIS driver from Microsoft.
3. In Windows NT, VLANs cannot be implemented on controllers that have been
configured for teaming options. NetWare can support teaming options and VLANs
on the same adapters.
To join a VLAN from Windows NT 4.0:
1. Create a VLAN on the switch. Use the parameters you assign there to join the
VLAN from the server. Refer to your switch documentation for more information.
2. Double-click the Network icon in the Control Panel window.
3. On the Adapters tab, select the adapter you want to be on the VLAN and select
Properties.
4. In IBMSet, select Join VLAN. Note that VLANs cannot be assigned to adapters
that are already defined to have an adapter teaming option.
5. Enter the VLAN ID and VLAN name. The VLAN ID must match the VLAN ID of the
switch. The ID range is from 1 to 1000. The VLAN name is for information only
and does not need to match the name on the switch.
6. Select Join VLAN. Repeat steps 3 through 5 for each VLAN you want the server
to join. The VLANs you add are listed on the Adapters tab.
7. Select Close and restart the computer.
Ethernet port connector
The following table and illustration show the pin-number assignments for the RJ-45
connector. These assignments apply to both 10BASE-T and 100BASE-TX devices.
Table 7. Ethernet RJ-45 connector pin-number assignments..
Pin
Signal
Pin
Signal
1
Transmit data+
5
Not connected
2
Transmit data-
6
Receive data -
3
Receive data+
7
Not connected
4
Not connected
8
Not connected
Chapter 5. Installing Options
73
Universal Serial Bus ports
Your server has two Universal Serial Bus (USB) ports, which configure automatically.
USB is an emerging serial interface standard for telephony and multimedia devices. It
uses Plug and Play technology to determine the type of device attached to the
connector.
Notes:
1. If you attach a standard (non-USB) keyboard to the keyboard connector, the USB
ports and devices will not be initialized during the power-on self-test (POST).
2. If you install a USB keyboard that has a mouse port, the USB keyboard emulates
a mouse and you will not be able to disable the mouse settings in the
Configuration/Setup Utility program.
USB cables and hubs
You need a 4-pin cable to connect devices to USB 1 or USB 2. If you plan to attach
more than two USB device, you must use a hub to connect the devices. The hub
provides multiple connectors for attaching additional external USB devices.
USB technology provides up to 12 megabits-per-second (Mbps) speed with a
maximum of 127 external devices and a maximum signal distance of five meters (16
ft.) per segment.
USB-port connectors
Each USB port has an external connector on the rear of the server for attaching USB
compatible devices.
1
4
The following table shows the pin-number assignments for the USB-port connectors
on the rear of your server.
Pin
Signal
1
+ 5 V VCC
2
-Data
3
+Data
4
Ground
Table 8. USB-port connector pin-number assignments.
Integrated System Management ports
Your server has one communication port dedicated to system management. This port
uses a standard D-shell serial-port connector, Serial C. Future releases of the
Integrated System Management (ISM) firmware code will enable the Integrated
System Management processor to send or communicate using a modem and this
dedicated serial port.
The Integrated System Management (ISM) ports (ISM-A and ISM-B) use a dual RJ-45
connector to interconnect processors of several rack-mounted servers through an
optional Remote Supervisor Adapter. The servers can communicate though halfduplex mode. You should use ISM-B as the input connector and ISM-A as the output
connector to the next server.
74
IBM xSeries 342: User’s Reference
Future releases of the Integrated System Management (ISM) firmware code will
enable the Integrated System Management processor to send or forward alerts to
IBM system management adapters using the ISM ports.
Note: For this function to work, one of the servers must have a Remote Supervisor
Adapter installed.
Video port
Your server comes with an integrated S3 super video graphics array (SVGA) video
controller. This controller is not removable, but you can disable it by installing a PCI
video adapter.
Note: If you install a PCI video adapter, the server BIOS code will automatically
disable the integrated video adapter.
The following table shows the pin-number assignments for the 15-pin analog video
connector on the rear of your server.
Pin
Signal
Pin
5
1
15
11
Signal
Pin
Signal
1
Red
6
Ground
11
Not connected
2
Green or monochrome
7
Ground
12
DDC SDA
3
Blue
8
Ground
13
Horizontal synchronization
(Hsync)
4
Not connected
9
+5 V dc
14
Vertical synchronization (Vsync)
5
Ground
10
Ground
15
DDC SCL
Table 9. Video-port connector pin-number assignments.
Ultra160 SCSI ports
Your server has an integrated dual-channel Ultra160 small computer system interface
(SCSI) controller. This controller supports two independent Ultra 160/m SCSI
channels. Both channels are internal. Each of these channels supports up to 15 SCSI
devices. In addition, this controller uses:
•
Double-transition clocking to achieve high transfer rates
•
Domain name validation to negotiate compatible data transfer speeds with each
device
•
Cyclic-redundancy checking (CRC), instead of the usual parity checking, to
significantly improve data reliability
•
An active terminator on the system board for SCSI bus termination
Inside the server, a SCSI cable connects one of the internal SCSI channel connectors
to the hot-swap drive backplane. You can use the other LVD SCSI channel connector,
to connect different types of small computer system interface (SCSI) devices. It can
be used to connect optional devices in the bays below the diskette drive.
Note: If you install a PCI RAID adapter to configure and manage the internal hotswap drives, you must move the SCSI cable from the system-board SCSI
connector to an internal channel connector on the RAID adapter.
Chapter 5. Installing Options
75
SCSI cabling requirements
If you plan to attach external SCSI devices, you must order a PCI SCSI adapter and
additional SCSI cables. To select and order the correct cables for use with external
devices, contact your IBM reseller or IBM marketing representative.
For information about the maximum length of SCSI cable between the terminated
ends of the cable, refer to the American National Standards Institute (ANSI) SCSI
standards. Adhering to these standards will help ensure that your server operates
properly.
Setting SCSI IDs
Each SCSI device connected to a SCSI controller must have a unique SCSI ID. This
ID enables the SCSI controller to identify the device and ensure that different devices
on the same SCSI channel do not attempt to transfer data simultaneously. SCSI
devices that are connected to different SCSI channels can have duplicate SCSI IDs.
The hot-swap-drive backplane controls the SCSI IDs for the internal hot-swap drive
bays. However, when you install an internal SCSI device in a non-hot-swap bay, you
might need to set a unique ID for the device. Refer to the information that is provided
with the device for instructions to set its SCSI ID.
SCSI connector pin-number assignments
The following table shows the pin-number assignments for the 68-pin SCSI
connectors.
Pin
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Signal
+Data 12
+Data 13
+Data 14
+Data 15
+Data P1
+Data 0
+Data1
+Data 2
+Data 3
+Data 4
+Data 5
+Data 6
+Data 7
+Data P
Ground
DIFFSENS
Term power
Term power
Reserved
Ground
34
1
68
35
Pin
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
Signal
-Data 12
-Data 13
-Data 14
-Data 15
-Data P1
-Data 0
-Data 1
-Data 2
-Data 3
-Data 4
-Data 5
-Data 6
-Data 7
-Data P
Ground
Ground
Term power
Term power
Reserved
Ground
Table 10. 68-pin SCSI connector pin-number assignments.
76
IBM xSeries 342: User’s Reference
Pin
21
22
23
24
25
26
27
28
29
30
31
32
33
34
Signal
+Attention
Ground
+Busy
+Acknowledge
+Reset
+Message
+Select
+Control/Data
+Request
+Input/Output
+Data 8
+Data 9
+Data 10
+Data 11
Pin
55
56
57
58
59
60
61
62
63
64
65
66
67
68
Signal
-Attention
Ground
-Busy
-Acknowledge
-Reset
-Message
-Select
-Control/Data
-Request
-Input/Output
-Data 8
-Data9
-Data 10
-Data 11
Table 10. 68-pin SCSI connector pin-number assignments.
Chapter 5. Installing Options
77
Cabling the server
The following illustration shows input/output connectors and cable routing for the
server.
Note: The illustrations in this document might differ slightly from your hardware.
Mouse
Serial A
Serial B
Video
Keyboard
Ethernet
ISM-A
ISM-B
Serial C
Universal Serial Bus
(USB) 1 and 2
Future releases of the Integrated System Management (ISM) firmware code will
enable the Integrated System Management processor to send or forward alerts to
IBM system management adapters using the ISM ports. Future releases of the
Integrated System Management (ISM) firmware code will enable the Integrated
System Management processor to send or communicate using a modem and this
dedicated serial port.
Installing the server in a rack
Refer to the Rack Installation Instructions for complete details on rack installation and
removal of your server.
78
IBM xSeries 342: User’s Reference
Chapter 6.
Solving problems
This section provides basic troubleshooting information to help you resolve some
common problems that might occur with your server.
If you cannot locate and correct the problem using the information in this section, refer
to “Getting information, help, and service” on page 121 for more information.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
•
POST beep codes and error messages
The power-on self-test (POST) generates beep codes and messages to indicate
successful test completion or the detection of a problem. See “POST” on page 81
for more information.
•
Error logs
The POST error log contains the three most recent error codes and messages
that the system generated during POST. The System Event/Error Log contains all
error messages issued during POST and all system status messages from the
system environmental monitor subsystem.
To view the contents of the error logs, start the Configuration/Setup Utility
program; then, select Error Logs from the main menu.
•
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory
(ROM) on the system board. These programs are the primary method of testing
the major components of your server. See “Diagnostic programs and error
messages” on page 93 for more information.
•
Light path diagnostics
Your server has light-emitting diodes (LEDs) to help you identify problems with
server components. These LEDs are part of the Light Path Diagnostics feature
that is built into your server. By following the path of lights, you can quickly identify
the type of system error that occurred. See “Light Path Diagnostics” on page 103
for more information.
•
Troubleshooting charts
These charts list problem symptoms, along with suggested steps to correct the
problems. See the “Troubleshooting charts” on page 107 for more information.
•
Customized support page
You can create a customized support page that is specific to your hardware,
complete with Frequently Asked Questions, Parts Information, Technical Hints
and Tips, and Downloadable files. In addition, you can choose to receive
electronic mail (e-mail) notifications whenever new information becomes available
about your registered products.
After you register and profile your xSeries products, you can diagnose problems
using the IBM Online Assistant and you can participate in the IBM discussion
forum. For more detailed information about registering and creating a customized
profile for your IBM products, visit the following addresses on the Web:
— http://www.ibm.com/pc/register
— http://www.ibm.com/pc/support
© Copyright IBM Corp. 2001
79
Server Support
Server working
properly?
Yes
Register and profile your server
After you register and profile, you will be able to:
• Diagnose problems using the IBM Online Assistant
• Participate in the IBM discussion forum
• Receive e-mail notifications of technical updates
related to your profiled products
No
Check all cables for loose connections
and verify that all optional devices you
®
installed are on the ServerProven list.
You can view the ServerProven list at:
Register at: http://www.ibm.com/pc/register
Profile at: http://www.ibm.com/pc/support
http://www.ibm.com/pc/compat
Problem
solved?
Yes
No
®
You can view the HelpCenter phone
numbers in the Support Phone List at:
http://www.ibm.com/pc/support
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Problem
solved?
Yes
No
Flash the latest levels of BIOS,
service processor, diagnostics,
and RAID code.
You can download this code at:
http://www.ibm.com/pc/support
80
IBM xSeries 342: User’s Reference
Yes
Problem
solved?
No
Phone an
IBM HelpCenter
POST
When you turn on the server, it performs a series of tests to check the operation of
server components and some of the options installed in the server. This series of tests
is called the power-on self-test, or POST.
If POST finishes without detecting any problems, a single beep sounds, the first
screen of your operating system or application program appears, and the system
POST complete (OK) light is illuminated on the operator information panel.
If POST detects a problem, more than one beep sounds and an error message
appears on your screen. See “POST beep code descriptions” on page 82 and “POST
error messages” on page 85 for more information.
Notes:
1. If you have a power-on password set, you must type the password and press
Enter, when prompted, before POST will continue.
2. A single problem might cause several error messages. When this occurs, work to
correct the cause of the first error message. After you correct the cause of the first
error message, the other error messages usually will not occur the next time you
run the test.
Chapter 6. Solving problems
81
POST beep code descriptions
POST emits one beep to signal successful completion. If POST detects a problem
during startup, other beep codes might occur. You can use the following beep code
descriptions to help identify and resolve problems that are detected during startup.
Note: Refer to the "Solving Problems" section in the User’s Reference on the xSeries
Documentation CD for more detailed information about the POST beep codes.
Beep code
Descriptions of the POST beep codes
No beep
Call for service.
Continuous
If no video appears, the startup microprocessor failed. Verify that the startup microprocessor is
installed correctly. If it is, replace the startup microprocessor. If the problem persists, call for
service.
One short
POST completed successfully. One beep also occurs after POST if you enter an incorrect
password.
Two short
Follow the instructions that appear on the screen.
Three short
POST detected a system memory error. Verify that the memory is installed correctly. If it is,
replace the failing memory module.
Attention: In some memory configurations, the 3-3-3 beep code might sound during POST
followed by a blank display screen. If this occurs and the Boot Fail Count feature in the Start
Options of the Configuration/Setup Utility is set to Enabled (its default setting), you must restart
the server three times to force the system BIOS code to reset the memory connector or bank of
connectors from Disabled to Enabled.
Repeating short
The system board might contain a failing component.
1.
Verify that the keyboard and pointing devices are connected properly.
2.
Ensure that nothing is resting on the keyboard.
3.
Disconnect the pointing device; then, restart the server. If the problem goes away, replace
the pointing device. If the problem remains, call for service.
One long and one
short
If the video controller on the system board is being used, call for service. If you installed an
optional video adapter, replace the failing adapter
One long and two
short
A video I/O adapter ROM is not readable, or the video subsystem is defective. If you installed
an optional video adapter, replace the failing adapter. If the problem remains, call for service.
One long and three
short
The system-board video subsystem has not detected a monitor connection to the server.
Ensure that the monitor is connected to the server. If the problem persists, replace the monitor.
Two long and two
short
POST does not support the optional video adapter. Replace the optional video adapter with one
that is supported by the server or use the integrated video controller. See the ServerProven list
on the web at www.ibm.com/pc/compat.
All other beep codes
1.
Verify that the system memory modules are installed correctly.
2.
Tun off the server; then, restart the server. If the problem remains, call for service.
Table 11. POST beep code descriptions.
82
IBM xSeries 342: User’s Reference
POST beep codes
In addition to the beep codes that are described on page 77, your computer might
emit beep codes that are described in the following table. For example, a 1-2-3 beep
code is one beep, a pause, two consecutive beeps, another pause, and three more
consecutive beeps.
Beep code
Description
1-1-2
Microprocessor register test has failed.
1-1-3
CMOS write/read test has failed.
1-1-4
BIOS ROM checksum has failed.
1-2-1
Programmable Interval Timer test has failed.
1-2-2
DMA initialization has failed.
1-2-3
DMA page register write/read test has failed.
1-4-3
Interrupt vector loading test has failed.
2-1-1
Secondary DMA register test has failed.
2-1-2
Primary DMA register test has failed.
2-1-3
Primary interrupt mask register test has failed.
2-1-4
Secondary interrupt mask register test has failed.
2-2-1
Interrupt vector loading has failed.
2-2-2
Keyboard controller test has failed.
2-2-3
CMOS power failure and checksum checks have failed.
2-2-4
CMOS configuration information validation has failed.
2-3-2
Screen memory test has failed.
2-3-3
Screen retrace tests have failed.
2-3-4
Search for video ROM has failed.
2-4-1
Screen test indicates the screen is operable.
3-1-1
Timer tick interrupt test has failed.
3-1-2
Interval timer channel 2 test has failed.
3-1-3
RAM test has failed above address hex 0FFFF.
3-1-4
Time-of-Day clock test has failed.
3-2-1
Serial port test has failed.
3-2-4
Comparison of CMOS memory size against actual has
failed.
2-3-1
Screen initialization has failed. I2C bus has failed.
Action
Call for service.
Call for service.
Turn off the server, unplug the
server cord, wait 20 seconds
until the power-on LED stops
blinking. Reconnect the ac
power cord and then start the
server. If the problem persists,
call for service.
Table 12. POST beep codes.
Chapter 6. Solving problems
83
1-2-4
RAM refresh verification has failed.
1-3-1
First 64 Kb RAM test has failed.
1-3-2
First 64 Kb RAM parity test has failed.
3-3-1
A memory size mismatch has occurred.
3-3-2
Screen initialization has failed. I2C bus has failed.
Turn off the server, unplug the
server cord, wait 20 seconds
until the power-on LED stops
blinking. Reconnect the ac
power cord and then start the
server. If the problem persists,
call for service.
3-3-3
No memory has been detected in the system.
Reseat the memory modules or
install a memory module. If the
problem persists, call for service.
Attention: In some memory configurations, the 3-3-3
beep code might sound during POST, followed by a
blank screen. If this occurs, you must restart the server
three times to force the system BIOS to reset the
memory connector or bank of connectors from Disabled
to Enabled.
4-4-4
The I2C cable is attached and, the optional system
management adapter is not installed in PCI slot 1 or not
functioning correctly.
Reseat the memory modules or
install a memory module. If the
problem persists, call for service.
1. Turn off the server.
2. Verify that the cable is
installed correctly. If it is not,
disconnect the cable and
reconnect it correctly.
3. Verify that the optional
system-management
adapter is installed in PCI
slot 1. If it is not, remove the
system-management
adapter from the slot and
reinstall it in PCI slot 1.
4. Verify that the optional
system-management
adapter is functioning
correctly. If it is not, remove
it and call for service.
If the problem persists, call for
service.
Table 12. POST beep codes.
84
IBM xSeries 342: User’s Reference
POST error messages
The following tables provide information about the POST error messages that can
appear during POST.
Note: Refer to the User’s Reference on the IBM xSeries Documentation CD for more
detailed information about POST error messages.
POST message
062
Description
The server failed to boot on three consecutive attempts.
All caches are disabled. Repeatedly turning the server on and then off or resetting the server
might cause this problem.
Action: Start the Configuration/Setup Utility program and verify that all settings are correct.
Use the Cache Control selection in the Advanced Setup menu of the
Configuration/Setup Utility program to enable the caches.
If the problem remains, call for service. When the problem is corrected, be sure to enable the
caches.
101 102 106
An error occurred during the system board and microprocessor test.
Action: Call for service.
114
An adapter read-only memory (ROM) error occurred.
Action: Remove the options. If you can start the server without the options installed, reinstall
each option one at a time and retest after each is reinstalled. When an option fails,
replace it.
If you cannot isolate and correct the problem, call for service.
129
An error was detected in the L1 cache of one of the microprocessors.
Action: 1.
2.
151
If you just installed a microprocessor, verify that the microprocessor is installed
and seated correctly.
If the problem remains, call for service.
A real-time clock (RTC) error occurred.
Action: Call for service.
161
The real-time clock battery has failed.
Action: Replace the battery yourself or call for service.
You can use the server until you replace the battery. However, you must run the
Configuration/Setup Utility program and set the time and date and other custom settings each
time you turn on the server.
Table 13. POST error messages.
Chapter 6. Solving problems
85
POST message
162
Description
A change in device configuration occurred. This error occurs under one or more of the following
conditions:
•
A new device has been installed.
•
A device has been moved to a different location or cable connection.
•
A device has been removed or disconnected from a cable.
•
A device is failing and is no longer recognized by the server as being installed.
•
An external device is not turned on.
•
An invalid checksum is detected in the battery-backed memory.
Action: Verify that all external devices are turned on. You must turn on external devices before
turning on the server.
If you did not add, remove, or change the location of a device, a device is probably failing.
Running the Diagnostic program might isolate the failing device.
If you cannot isolate and correct the problem, call for service.
163
The time of day has not been set.
Action: Set the correct date and time. If the date and time are set correctly and saved, but the
163 error message reappears, call for service.
You can use the server until the system is serviced, but any application programs that use the
date and time will be affected.
164
A change in the memory configuration occurred. This message might appear after you add or
remove memory.
Note:
The server can be used with decreased memory capacity.
Action: 1.
2.
If POST error message 289 also occurred, follow the instructions for that error
message first.
If you just installed or removed memory, run the Configuration/Setup Utility
program; then, exit, saving the new configuration settings.
If the message appears again, shut down the server, reseat the memory modules,
and restart the server.
If the problem remains, call for service.
175
A vital product data (VPD) error occurred.
Action: Call for service.
176 177
A security hardware error occurred.
Action: Check for indications that someone has tampered with the server. If no one has
tampered with the server, call for service.
178
A POST error occurred when the server was rebooted or powered on.
Action: Flash the Remote Supervisor Adapter with firmware to configure it to the server it is
installed in.
184
The power-on password information stored in your server has been removed.
Action: From the Configuration/Setup Utility program main menu, select System Security.
Then, follow the instructions on the screen.
If this information cannot be restored, call for service.
Table 13. POST error messages.
86
IBM xSeries 342: User’s Reference
POST message
185
Description
A power failure damaged the stored information about the drive-startup sequence.
Action: From the Configuration/Setup Utility program main menu, select Start Options; then,
follow the instructions on the screen.
If this information cannot be restored, call for service.
186
A system board or hardware error occurred.
Action: Call for service.
187
The VPD serial number is not set.
Action: The system serial number is set in the VPD EEPROM at the time of manufacturing. If
the system board has been replaced, the system serial number will be invalid and
should be set. From the main menu of the Configuration/Setup Utility program, select
System Information, then select Product Data. If the problem remains, call for
service.
188
A vital product data (VPD) error occurred.
Action: Call for service.
189
An attempt has been made to access the server with invalid passwords. After three incorrect
attempts, the server locks up; that is, the logon data fields are no longer available to the user.
201
An error occurred during the memory controller test. This error can be caused by:
•
Incorrectly installed memory
•
A failing memory module
•
A system board problem
Action: 1.
2.
229
If the problem remains, call for service.
An error was detected in the L2 cache of one of the microprocessors.
Action: 1.
2.
289
If you just installed memory, verify that the new memory is correct for your server.
Also verify that the memory is installed and seated correctly.
If you just installed a microprocessor, verify that the microprocessor is installed
and seated correctly.
If the problem remains, call for service.
An error occurred during POST memory tests and a failing DIMM was disabled.
Note:
You can use the server with decreased memory.
Action: 1.
2.
If you just installed memory, verify that the new memory is correct for your server.
Also verify that the memory is installed and seated correctly. Start the
Configuration/Setup Utility program and select Memory Settings from the
Advanced Setup menu to enable the DIMM.
If the problem remains, replace the failing DIMM.
If the problem remains, call for service.
Table 13. POST error messages.
Chapter 6. Solving problems
87
POST message
301 303
Description
An error occurred during the keyboard and keyboard controller test. These error messages also
might be accompanied by continuous beeping.
Action: Ensure that:
1.
Nothing is resting on the keyboard and pressing a key.
2.
No key is stuck.
3.
The keyboard cable is connected correctly to the keyboard and to the correct
connector on the server.
Running the diagnostic tests can isolate the server component that failed, but you must have
your system serviced. If the error message remains, call for service.
Note:
602
If you just connected a new mouse or other pointing device, turn off the server and
disconnect that device. Wait at least 5 seconds; then, turn on the server. If the error
message goes away, replace the device.
Invalid diskette boot record
Action: 1.
Replace the diskette.
2.
If the problem persists, make sure that the diskette drive cables are correctly and
securely connected.
3.
If the problem remains, replace the diskette drive.
If the problem remains, call for service.
604
An error occurred during a diskette drive test.
Action: 1.
2.
662
Verify that the Configuration/Setup Utility program correctly reflects the type of
diskette drive that you have installed.
Run the diagnostic tests. If the diagnostic tests fail, call for service.
A diskette drive configuration error occurred.
Action: If you removed a diskette drive, make sure that the diskette drive setting is correct in
the Configuration/Setup Utility program. If the setting is not correct, change it.
If the problem remains, call for service.
11xx
An error occurred during the system-board serial port test.
Action: If you have a modem, serial printer, or other serial device attached to your server,
verify that the serial cable is connected correctly. If it is, use the following procedure:
1.
Turn off the server.
2.
Disconnect the serial cable from the serial port.
3.
Wait five seconds; then, turn on the server.
If the POST error message does not reappear, either the serial cable or the device is probably
failing. See the documentation that comes with the serial device for additional testing
information.
If the POST error message reappears, call for service.
1162
The serial port configuration conflicts with another device in the system.
Action: 1.
2.
Make sure the IRQ and I/O port assignments needed by the serial port are
available.
If all interrupts are being used by adapters, you might need to remove an adapter
to make an interrupt available to the serial port, or force other adapters to share
an interrupt.
Table 13. POST error messages.
88
IBM xSeries 342: User’s Reference
POST message
1301
Description
Cable to Information LED panel not detected.
Action: Make sure that the cable to the operator information panel is connected.
If the problem remains, call for service.
1302
Cable to Power and Reset pushbuttons not detected.
Action: Make sure that the cable to the Power and Reset pushbuttons is connected.
If the problem remains, call for service.
1303
I2C cable to Power Backplane not detected.
Action: Make sure that the cable to the power backplane is connected.
If the problem remains, call for service.
1304
Cable to Diagnostic LED panel not detected.
Action: Make sure that the cable to the diagnostic LED is connected.
If the problem remains, call for service.
1600
The system management adapter is not functioning.
Action: 1.
Verify that the jumpers for the system-management processor are set correctly.
2.
Disconnect the server from all electrical sources, wait for 30 seconds, reconnect
the server to the electrical sources, and restart the server.
If the problem remains, call for service.
1601
A system management adapter Flash update is needed.
Action: Download and install the latest Advanced System Management flash update.
1800
A PCI adapter has requested a hardware interrupt that is not available.
Action: 1.
2.
1962
Make sure that the PCI adapter and all other adapters are set correctly in the
Configuration/Setup Utility program. If the interrupt resource settings are not
correct, change the settings.
If all interrupts are being used by other adapters, you might need to remove an
adapter to make an interrupt available to the PCI adapter, or force other adapters
to share an interrupt.
No valid startup devices were found. The system cannot find the startup drive or operating
system.
Action: Be sure that the drive you want to start from is in the startup sequence.
1.
Select Start Options from the Configuration/Setup Utility program main menu. If
you are unable to set the startup sequence, call for service.
2.
Check the list of startup devices in the Startup device data fields. Is the drive you
want to start from in the startup sequence?
Yes
Exit from this screen; then, select Exit Setup to exit the
Configuration/Setup menu. Go to step 3..
No
3.
Follow the instructions on the screen to add the drive; then, save the
changes and exit the Configuration/Setup menu. Restart the server.
Is an operating system installed?
Yes
Turn off the server. Go to step 4..
No
4.
Install the operating system in your server; then, follow your operating
system instructions to shut down and restart the server.
During server startup, watch for messages indicating a hardware problem.
If the same error message appears, call for service.
Table 13. POST error messages.
Chapter 6. Solving problems
89
POST message
2400
Description
An error occurred during the testing of the video controller on the system board. This error can
be caused by a failing monitor, a failing system board, or a failing video adapter (if one is
installed).
Action: Verify that the monitor is connected correctly to the video connector. If the monitor is
connected correctly, call for service.
2462
A video memory configuration error occurred.
Action: Make sure that the monitor cables are correctly and securely connected to the server.
If the problem remains, call for service.
5962
An IDE CD-ROM configuration error occurred.
Action: Check the signal and power cable connections to the CD-ROM drive.
If the problem remains, call for service.
8603
An error occurred during the mouse (pointing device) controller test. The addition or removal of
a mouse, or a failing system board can cause this error.
Note:
This error also can occur if electrical power was lost for a very brief period and then
restored. In this case, turn off the server for at least 5 seconds; then, turn it back on.
Action: Ensure that the keyboard and mouse (pointing device) are attached to the correct
connectors. If they are connected correctly, use the following procedure:
1.
Turn off the server.
2.
Disconnect the mouse from the server.
3.
Turn on the server.
If the POST error message does not reappear, the mouse is probably failing. See the
documentation that comes with the mouse for additional testing information. If the problem
remains, replace the mouse or pointing device.
If the POST error message reappears, run the diagnostic tests to isolate the problem. If the
diagnostic tests do not find a problem and the POST error message remains, call for service.
00012000
Processor machine check.
Action: 1.
2.
00019501
Update the system BIOS.
If the problem persists, replace the microprocessor.
Processor 1 is not functioning.
Action: Replace microprocessor 1.
If the problem remains, call for service.
00019502
Processor 2 is not functioning.
Action: Replace microprocessor 2.
If the problem remains, call for service.
00019701
Processor 1 failed the built-in self test.
Action: Replace microprocessor 1.
If the problem remains, call for service.
00019702
Processor 2 failed the built-in self-test.
Action: Replace microprocessor 2.
If the problem remains, call for service.
Table 13. POST error messages.
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IBM xSeries 342: User’s Reference
POST message
00180100
Description
A PCI adapter has requested memory resources that are not available
Action: 1.
00180200
2.
Make sure that the PCI adapter and all other adapters are set correctly in the
Configuration/Setup Utility program. If the memory resource settings are not
correct, change the settings.
3.
If all memory resources are being used, you might need to remove an adapter to
make memory available to the PCI adapter. Disabling the adapter BIOS on the
adapter might correct the error. Refer to the documentation provided with the
adapter.
A PCI adapter has requested an I/O address that is not available, or the PCI adapter might be
defective.
Action: 1.
2.
00180300
00180400
If the PCI adapter that is requesting the memory resources is the start (boot)
device, you might need to change the order of the adapters in the PCI slots.
Memory is allocated to devices in the order that is specified in the Boot Priority
option from the Start Options menu in the Configuration/Setup Utility. Ensure that
the adapter is early in the boot priority order so that it is allocated the necessary
memory resources.
Make sure that the I/O address for the PCI adapter and all other adapters are set
correctly in the Configuration/Setup Utility program.
If the I/O port resource settings are correct, the PCI adapter might be defective.
Call for service.
A PCI adapter has requested a memory address that is not available, or the PCI adapter might
be defective.
Action: 1.
Make sure that the memory address for all other adapters are set correctly in the
Configuration/Setup Utility program. If the memory resource settings are not
correct, change the settings.
2.
If the memory resource settings are correct, the PCI adapter might be defective.
Call for service.
A PCI adapter has requested a memory address that is not available.
Action: If all memory addresses are being used, you might need to remove an adapter to
make memory address space available to the PCI adapter. Disabling the adapter
BIOS on the adapter might correct the error. Refer to the documentation provided with
the adapter.
00180500
A PCI adapter ROM error occurred.
Action: Remove the PCI adapters. If you can start the server without the adapters, reinstall
each adapter one at a time and retest after each is reinstalled. When an adapter fails,
replace it.
If you cannot isolate and correct the problem, call for service.
00180600
A PCI-to-PCI bridge error occurred. More than one PCI bus tried to access memory below
1 MB.
Action: Remove the PCI adapter that has the PCI bridge. If you can start the server without
the adapter, reinstall and retest the adapter. If the adapter fails, replace it.
If you cannot isolate and correct the problem, call for service.
00180700
xxxxyyyy Planar PCI device does not respond or disabled by user. (Where xxxx is the PCI
vendor ID and yyyy is the PCI device ID.)
Action: Start the Configuration/Setup Utility program, select Devices and I/O Ports, and make
sure that the device is enabled. If the problem remains, call for service.
Table 13. POST error messages.
Chapter 6. Solving problems
91
POST message
00180800
Description
An unsupported PCI device is installed.
Action: Remove the PCI adapters. If you can start the server without the adapters, reinstall
each adapter one at a time and retest after each is reinstalled. When an adapter fails, replace it.
If the problem remains, call for service.
00181000
PCI error.
Action: Remove the PCI adapters. If you can start the server without the adapters, reinstall
each adapter one at a time and retest after each is reinstalled. When an adapter fails,
replace it.
If the problem remains, call for service.
01295085
The ECC checking hardware test failed.
Action: Call for service.
01298001
No update data is available for processor 1.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
01298002
No update data is available for processor 2.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
01298101
The update data for processor 1 is incorrect.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
01298102
The update data for processor 2 is incorrect.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
01298200
Microprocessor speed mismatch
Action: The microprocessors installed do not run at the same speed; install microprocessors
with identical speeds.
I9990301
A hard disk drive error occurred.
Action: Call for service.
I9990305
POST could not find an operating system.
Action: Install an operating system. If you have already installed the operating system, check
the drive startup sequence. If the drive sequence is correct, run the diagnostic tests to
verify that the hard disk drive is functioning correctly. If there is a problem with the hard
disk drive (such as a bad sector), you might need to reinstall the operating system.
If you cannot reinstall the operating system, call for service.
I9990650
AC power has been restored.
Action: No action is required. This message appears each time AC power is restored to the
server after an AC power loss.
Other Numbers
POST found an error.
Action: Follow the instructions on the screen.
Table 13. POST error messages.
Error logs
The POST error log contains the three most recent error codes and messages that
the system generated during POST. The System Error Log contains all error
messages issued during POST and all system status messages from both the system
92
IBM xSeries 342: User’s Reference
environmental monitor subsystem and the optional IBM Remote Supervisor Adapter,
if installed.
To view the contents of the error logs, start the Configuration/Setup Utility program;
then, select Error Logs from the main menu.
Small computer system interface messages (some models)
If you receive a SCSI error message while using the SCSISelect Utility, use the
following list to determine the possible cause of the error and what action to take.
Note: If your system does not have a hard disk drive, ignore any message that
indicates that the BIOS code is not installed.
One or more of the following might be causing the problem.
•
A failing SCSI device (adapter or drive)
•
An improper SCSI configuration
•
Duplicate SCSI IDs in the same SCSI chain
•
An improperly installed SCSI terminator
•
A defective SCSI terminator
•
An improperly installed cable
•
A defective cable
Verify that:
•
The external SCSI devices are turned on. External SCSI devices must be turned
on before the server.
•
The cables for all external SCSI devices are connected correctly.
•
The last device in each SCSI chain is terminated properly.
•
The SCSI devices are configured correctly.
If the above items are correct, run the diagnostic programs to obtain additional
information about the failing device. If the error remains or recurs, call for service.
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory (ROM)
on the system board. These programs are the primary method of testing the major
components of your server.
Diagnostic error messages indicate that a problem exists; they are not intended to be
used to identify a failing part. Troubleshooting and servicing of complex problems that
are indicated by error messages should be performed by trained service personnel.
Sometimes the first error to occur causes additional errors. In this case, the server
displays more than one error message. Always follow the suggested action
instructions for the first error message that appears.
The following sections contain the error codes that might appear in the detailed test
log and summary log when running the diagnostic programs.
The error code format is as follows:
Chapter 6. Solving problems
93
fff-ttt-iii-date-cc-text message
where:
fff
is the three-digit function code that indicates the function being
tested when the error occurred. For example, function code 089
is for the microprocessor.
ttt
is the three-digit failure code that indicates the exact test failure
that was encountered. (These codes are for trained service
personnel and are described in the Hardware Maintenance
Manual.)
iii
is the three-digit device ID. (These codes are for trained service
personnel and are described in the Hardware Maintenance
Manual.)
date
is the date that the diagnostic test was run and the error
recorded.
cc
is the check value that is used to verify the validity of the
information.
text message
is the diagnostic message that indicates the reason for the
problem.
Text messages
The diagnostic text message format is as follows:
Function Name: Result (test specific string)
where:
Function Name
is the name of the function being tested when the error occurred. This
corresponds to the function code (fff) given in the previous list.
Result
94
IBM xSeries 342: User’s Reference
can be one of the following:
Passed
This result occurs when the diagnostic test
completes without any errors.
Failed
This result occurs when the diagnostic test
discovers an error.
User Aborted
This result occurs when you stop the
diagnostic test before it is complete.
Not Applicable
This result occurs when you specify a
diagnostic test for a device that is not
present.
Aborted
This result occurs when the test could not
proceed because of the system
configuration.
Warning
This result occurs when a possible problem
is reported during the diagnostic test, such
as when a device that is to be tested is not
installed.
Test Specific String
This is additional information that you can
use to analyze the problem.
Starting the diagnostic programs
You can press F1 while running the diagnostic programs to obtain Help information.
You also can press F1 from within a help screen to obtain online documentation from
which you can select different categories. To exit Help and return to where you left off,
press Esc.
To start the diagnostic programs:
1. Turn on the server and watch the screen.
2. When the message F2 for Diagnostics appears, press F2.
3. Type in the appropriate password; then, press Enter.
4. Select either Extended or Basic from the top of the screen.
5. When the Diagnostic Programs screen appears, select the test you want to run
from the list that appears; then, follow the instructions on the screen.
Notes:
a. If the server stops during testing and you cannot continue, restart the server
and try running the diagnostic programs again. If the problem persists, call for
service.
b. The keyboard and mouse (pointing device) tests assume that a keyboard and
mouse are attached to the server.
c.
If you run the diagnostic programs with no mouse attached to your server,
you will not be able to navigate between test categories using the Next Cat
and Prev Cat buttons. All other functions provided by mouse-selectable
buttons are also available using the function keys.
d. You can test the USB keyboard by using the regular keyboard test. Also, you
can run the USB hub test only if there are no USB devices attached.
e. You can view server configuration information (such as system configuration,
memory contents, interrupt request (IRQ) use, direct memory access (DMA)
use, device drivers, and so on) by selecting Hardware Info from the top of
the screen.
When the tests have completed, you can view the Test Log by selecting Utility from
the top of the screen.
If the tests do not detect a hardware problem but the problem persists during normal
server operations, a software error might be the cause. If you suspect a software
problem, refer to the information that comes with the software package.
Viewing the test log
The test log will not contain any information until after the diagnostic program has run.
Note: If you already are running the diagnostic programs, begin with step 3 on page
96.
To view the test log:
1. Turn on the server and watch the screen.
If the server is on, shut down your operating system and restart the server.
2. When the message F2 for Diagnostics appears, press F2.
If a power-on password or administrator password is set, the server prompts you
for it. Type the appropriate password; then, press Enter.
Chapter 6. Solving problems
95
3. When the Diagnostic Programs screen appears, select Utility from the top of the
screen.
4. Select View Test Log from the list that appears; then, follow the instructions on
the screen.
The system maintains the test-log data while the server is powered on. When you
turn off the power to the server, the test log is cleared.
Diagnostic error message tables
The following tables provide descriptions of the error messages that might appear
when you run the diagnostic programs.
Important: If diagnostic error messages appear that are not listed in the following
tables, make sure that your server has the latest levels of BIOS, Advanced System
Management Processor, ServeRAID, and diagnostics microcode installed.
Code
Function
001 Core system
Result
Failed
005
011
015
Aborted
020
030
Video port
Serial port
USB interface
PCI interface
SCSI interface
Failed
Failed
Failed
Text message
Processor board, ECC Test
System board
Processor and system boards
Integrated serial port
Can NOT test USB interface while it is
in use.
Note: If you have a USB keyboard or
mouse attached, you cannot
run the diagnostic program for
the USB interface.
System board
System board
SCSI adapter in slot n failed
register/counter/ power test
(where n is the slot number of the
failing adapter)
SCSI controller on system board
failed register/counter/power test
Table 14. Diagnostic error messages.
96
IBM xSeries 342: User’s Reference
Action
Call for service.
1. Turn off the server.
2. Replace the USB keyboard
and mouse with a standard
keyboard and mouse.
3. Turn on the server.
4. Run the diagnostic test
again.
Call for service.
Call for service.
Refer to the information
provided with the adapter for
instructions.
If the problem persists, call for
service.
Call for service.
Code
Function
35
ServeRAID
Result
Aborted
Failed
Text message
Action
Test setup error: No ServeRAID
Make sure the ServeRAID
adapter found on system board or PCI adapter is properly installed.
bus
If the problem remains, replace
the ServeRAID adapter.
Adapter in slot n; adapter/drive
configuration error
If the problem persists, call for
service.
Run the ServeRAID
Configuration Utility.
(where n is the slot number of the
failing adapter)
Adapter in slot n; internal error
If the problem remains, replace
the ServeRAID adapter in slot
n.
(where n is the slot number of the
failing adapter)
Logical drive m on adapter in slot n
If the problem persists, call for
service.
(where m is the number of the failing
logical drive and n is the slot number
of the adapter)
On system board; internal error
On system board; adapter/drive
configuration error
Logical drive on system board adapter
Adapter in slot n; memory allocation
error
Run the ServeRAID
Configuration Utility.
If the problem persists, call for
service.
Call for service.
(where n is the slot number of the
failing adapter)
On system board; memory allocation
error
On system board; PCI configuration
error
On system board; POST error
Adapter in slot n; POST error
Replace the ServeRAID
adapter in slot n. If the problem
(where n is the slot number of the
persists, call for service.
failing adapter)
Adapter in slot n; PCI configuration
error
075
Power supply
Failed
(where n is the slot number of the
failing adapter)
SCSI drive on adapter in slot n, SCSI Check the cable and power
ID m
connections on the drive. If the
problem persists, call for
(where n is the slot number of the
service.
adapter and m is the SCSI ID of the
drive)
Voltage sensed by the system is out Call for service.
of range
Table 14. Diagnostic error messages.
Chapter 6. Solving problems
97
Code
Function
089 Microprocessor
Result
Failed
Text message
Invalid microprocessor in slot xyz or
BIOS setup problem
Action
1. Check the system error log
for the related error
messages.
(where xyz identifies the
2. If your server does not have
microprocessor that is causing the
the latest level BIOS
error message)
installed, update the BIOS.
Processor in socket id xyz is installed
3. If the problem remains,
but not functioning
replace the xyz
microprocessor and run the
(where xyz identifies the
test again.
microprocessor that is causing the
error message)
If the problem persists, call for
service.
1. Reseat the microprocessor.
Microprocessor in socket id xyz
089
Microprocessor
Failed
(where xyz identifies the
microprocessor that is causing the
error message)
Note: The microprocessor error LED
associated with the
microprocessor will be lit.
Processor in socket id xyz is defective
2. If the problem remains,
replace the microprocessor.
(where xyz identifies the
microprocessor that is causing the
error message)
Test setup error: Application
microprocessor not installed or BIOS
setup problem
If the problem persists, call for
service.
If the problem persists, call for
service.
Replace the microprocessor.
1. Verify that the Application
microprocessor is installed
and seated correctly.
2. Check the system error log
for related error messages.
3. If your server does not have
the latest level BIOS
installed, update the BIOS.
4. If the problem remains,
replace the application
microprocessor and run the
test again.
VRM corresponding to
Microprocessor in socket xyz is
defective
If the problem persists, call for
service.
Replace the VRM.
If the problem remains, call for
service.
(where xyz identifies the
microprocessor whose VRM is
causing the error message)
Install a VRM.
VRM corresponding to
Microprocessor in socket id xyz is not
If the problem persists, call for
installed
service.
(where xyz identifies the
microprocessor whose VRM is
causing the error message)
Table 14. Diagnostic error messages.
98
IBM xSeries 342: User’s Reference
Code
Function
166 System
Management
Result
Failed
Text message
ISMP Self Test Result failed test: x
(where x identifies part of the
subsystem experiencing problems, x
= [ROM, RAM, flash])
I2C Bus Error(s)
I2C cable is disconnected.
BIOS indicates ASM is unreachable.
Ensure ASM adapter is properly
seated in its supported slot.
175
System thermal
Failed
180
Status display
Failed
201
System memory Failed
Action
Flash (or reflash) latest
firmware levels. Call for service.
If an system management
adapter is installed, reconnect
I2C cable between system
management adapter and
system board. Call for service.
Reconnect I2C cable between
system management adapter
and system board. Call for
service if the problem persists.
Ensure the optional system
management adapter (IBM
Remote Supervisor Adapter), is
seated in PCI Slot 1 (J44).
Rerun the test. Call for service if
the problem persists.
Unable to communicate with ASM
adapter. It may be busy.
Communication with the ASM adapter
has failed.
ASM BIST indicate failed tests.
Disconnect all external server
Unable to restart ASM adapter.
and option power cords from
server, wait 30 seconds,
reconnect, and retry. Call for
service if the problem persists.
Replace the indicated fan.
Fan # n
(where n is the number of the failing
fan)
Note: The fan LED on the diagnostic
LED panel will be lit.
Temperature sensed on processor
If one of the fan LEDs on the
board is out of range
diagnostic LED panel is on,
replace the indicated fan. If the
problem persists, call for
service.
Diagnostic LED panel
Call for service.
Operator information panel
LED on hot-swap SCSI backplane
LED on system board
One or more fan LEDs are faulty.
Replace the faulty fan.
DIMMs in location DIMM n
1. Reseat the failing DIMM.
(where n is the number of the socket
that contains the failing DIMM)
2. If the problem remains,
replace the DIMM.
If the problem persists, call
for service.
Test setup error: Corrupt BIOS in
If your server does not have the
ROM
latest level BIOS installed,
Test setup error: Corrupt DMI BIOS, update the BIOS to the latest
information in BIOS is not as expected level.
If the problem persists, call for
service.
Table 14. Diagnostic error messages.
Chapter 6. Solving problems
99
Code
Function
202 System cache
Result
Aborted
Text message
Test setup error: BIOS cannot access
VPD information
Test setup error: Corrupt DMI BIOS.
Information in BIOS is not as
expected
Action
If your server does not have the
latest level BIOS code installed,
update the BIOS code to the
latest level and run the
diagnostic program again.
If the problem persists, call for
service.
1. If your server does not have
Test setup error: No L2 cache
the latest level BIOS code
detected on microprocessor socket id
installed, update the BIOS
xyz or BIOS setup problem
code to the latest level.
(where xyz identifies the
2. Run the diagnostic program
microprocessor that is causing the
again.
error message)
Test setup error: Unknown hardware 3. If the problem remains,
replace the failing
problem associated with
processor.
microprocessor in socket id xyz.
Failed
Warning
206
215
217
Diskette drive
CD-ROM
Hard disk drive
Failed
Aborted
Failed
Failed
Table 14. Diagnostic error messages.
100
IBM xSeries 342: User’s Reference
(where xyz identifies the
microprocessor that is causing the
error message)
Microprocessor in socket ID xyz
(where xyz identifies the
microprocessor that is causing the
error message)
Note: The indicated microprocessor
LED will be on.
Test setup error: Cache is disabled.
Use system setup to enable before
retrying the test
Internal diskette drive bay
The CD-ROM drive is not present.
On system board.
BIOS drive # n (where n is the drive
bay number)
If the problem persists, call for
service.
1. Reseat the identified
microprocessor.
2. If the problem remains,
replace the microprocessor.
If the problem persists, call for
service.
Use the Cache Control choice
from the Advanced Setup menu
to enable the cache.
If the problem persists, call for
service.
Call for service.
Verify that the cables are
properly connected to the CDROM drive.
If the problem persists, call for
service.
Call for service.
Call for service.
Code
Function
264 Magnetic tape
drive
Result
Aborted
Text message
Action
Test setup error: No tape drive found Check the cable and power
connections to the drive.
Refer to the information that is
provided with the tape drive.
Failed
If the problem persists, call for
service.
The load/mount test failed for device n Refer to the information
on adapter m
provided with the tape drive.
(where n is the number of the device If the problem persists, call for
and m is the adapter number)
service.
The Self-diagnostic failed for device n Note: The push button test is
on adapter m.
applicable only to SCSI
tape drives that have a
(where n is the number of the device
push button.
and m is the adapter number)
The unload/eject test failed for device
n on adapter m
(where n is the number of the device
and m is the adapter number)
The unload/eject push button test
failed for device n on adapter m
(where n is the number of the device
and m is the adapter number)
The Read/Write Self-diagnostic failed Insert a new tape cartridge;
for device n on adapter m
then, run the diagnostic test
again.
(where n is the number of the device
and m is the adapter number)
Refer to the information that is
provided with the tape drive.
301
Keyboard
Failed
If the problem persists, call for
service.
On system board keyboard test failed 1. Verify that the keyboard
cable is connected.
2. If the problem remains,
replace the keyboard cable.
302
Mouse
305
Video monitor
405
Ethernet
Failed
Failed
If the problem persists, call for
service.
On system board pointing device test Replace the pointing device. If
failed.
the problem persists, call for
service.
Any message
Refer to the information that
came with the monitor.
Replace the Ethernet adapter in
In PCI slot n
slot n. If the problem persists,
(where n is the PCI slot number in
call for service.
which the failing Ethernet adapter is
installed)
On system board
Call for service.
Table 14. Diagnostic error messages.
Chapter 6. Solving problems
101
Code
Function
415 Analog/digital
modem
Result
Text message
Not
No modem was detected
applicable
Action
1. Verify that the modem is
properly attached to the
server.
2. If the problem remains,
replace the modem.
If the problem persists, call for
service.
PCI modem detected but not enabled 1. Change the configuration to
enable the modem.
2. If the problem remains,
replace the modem.
Failed
Modem reset failed
No dialtone detected
If the problem persists, call for
service.
Replace the modem.
If the problem persists, call for
service.
1. Make sure that the phone
line attached to the modem
has a dial tone. (Connect a
phone to the line and listen,
if necessary.) If there is no
tone, have the phone line
serviced.
2. If the problem remains,
replace the modem.
If the problem persists, call for
service.
Table 14. Diagnostic error messages.
Identifying problems using LEDs
Your server has LEDs to help you identify problems with some server components.
These LEDs are part of the Light Path Diagnostics feature built into the server. By
following the path of lights, you can identify the type of system error that occurred.
See the following sections for more information.
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IBM xSeries 342: User’s Reference
Power-supply LEDs
The ac and dc power LEDs on the power supply provide status information about the
power supply.
The following table describes the ac and dc power LEDs.
AC power
LED
DC power
LED
Description and action
On
On
The power supply is on and operating correctly.
On
Off
There is a dc power problem.
Possible causes:
1.
The power-control button on the front of the server is in the
Off position.
Action: Press the power-control button to start the server.
2.
The power supply has failed.
Action: Replace the power supply.
If the problem persists, have the system serviced.
Off
Off
There is an ac power problem.
Possible causes:
1.
There is no ac power to the power supply.
Action: Verify that:
2.
•
The power cord is properly connected to the server.
•
The power outlet functions properly.
The power supply has failed.
Action: Replace the power supply.
If the problem persists, have the system serviced.
Table 15. Power supply LEDs.
Light Path Diagnostics
You can use the Light Path Diagnostics feature built into your server to quickly identify
the type of system error that occurred. Your server is designed so that any LEDs that
are illuminated remain illuminated when the server shuts down as long as the ac
power source is good and the power supplies can supply +5 V dc current to the
server. This feature helps you isolate the problem, if an error causes the server to
shut down.
Chapter 6. Solving problems
103
Diagnostics panel
The following illustration shows the LEDs on the diagnostics panel on the system
board.
MEM
CPU
PCI A
PCI B
PCI C
VRM
DASD
SP
PS1
PS2
PS3
NON
OVER
NMI
TEMP
FAN
REMIND
System environmental monitor subsystem LED
The xSeries 342 server has a system management feature on the system board. This
green system management LED flashes, indicating that the system temperature, fan
speeds, voltage ranges, power supplies, power backplane and DASD backplane are
being monitored. If an error occurs in any of these areas, the system environmental
monitor subsystem turns on the respective error LED on the Light Path Diagnostics
panel. If the LED remains on or off, an error has occurred.
Light Path Diagnostics table
The system error LED on the operator information panel is lit when certain system
errors occur. If the system error LED on your server is lit, use the following table to
help determine the cause of the error and the action you should take.
Lit LED on
diagnostics
panel
Cause
Action
PS1
Power supply 1 has failed.
Replace power supply 1.
PS2
Power supply 2 has failed.
Replace power supply 2.
PS3
Reserved
NON
Power supply redundancy has been lost.
Note:
This LED will not be lit if your server
has only one power supply; however,
the power is not redundant with only
one power supply installed.
Check the PS1 and PS2 LEDs and replace the
indicated power supply. If neither LED is lit, you can
remove optional devices from the server to restore
power supply redundancy.
OVER
The system has exceeded the power
capabilities of the installed power supply.
Remove optional devices from the server to reduce
the power requirements.
NMI
A nonmaskable interrupt occurred.
1.
If the PCI A, PCI B, or PCI C LED is on, follow the
instructions for that LED.
2.
If none of the PCI LEDs are on, restart the server.
If the problem persists, have the system serviced.
Table 16. Light Path Diagnostics.
104
IBM xSeries 342: User’s Reference
Lit LED on
diagnostics
panel
TEMP
Cause
The system temperature has exceeded a
threshold level.
Action
1.
Check to see if a fan has failed. If it has, replace
the fan.
2.
Make sure the room temperature is not too hot.
(See “Features and specifications” on page 2.)
If the problem persists, have the system serviced.
FAN
A fan has failed or is operating too slowly.
Check the Light Path Diagnostics LEDs for the
following:
•
Fan 1 Failure LED
•
Fan 2 Failure LED
•
CPU1 Fan-sink Failure LED
•
CPU2 Fan-sink Failure LED
•
Fan 3 Failure LED
Note:
MEM
CPU
Check the LEDs on the fan assemblies and replace
the indicated fan assembly.
A failing fan can also cause the TEMP
LED to be on.
A memory error occurred. Check the Light Path
Diagnostics LEDs for the following:
1.
Check the DIMM failure LEDs on the system
board.
•
CR21 Memory DIMM #1 Failure LED
2.
•
CR28 Memory DIMM #2 Failure LED
Replace the DIMM indicated by the lit DIMM
failure LED.
•
CR18 Memory DIMM #3 Failure LED
•
CR20 Memory DIMM #4 Failure LED
1.
Check the microprocessor failure LEDs on the
system board.
2.
If a microprocessor failure LED is lit, make sure
that microprocessor is installed correctly and
seated correctly. See “Installing a
microprocessor” on page 58.
3.
If the problem persists, replace the
microprocessor.
One of the microprocessors has failed or a
microprocessor is installed in the wrong
connector. Check the Light Path Diagnostics
LEDS for the following:
•
CR1 CPU #1 Failure LED
•
CR1 CPU #2 Failure LED
If the problem persists, have the system serviced.
PCI A
An error occurred on PCI bus A. Either an
adapter in PCI slot 1 or the system board
caused the error.
1.
Check the error log for additional information. If
the error log indicates a problem with the
integrated Ethernet controller or the integrated
SCSI controller, have your system serviced.
2.
If the error log does not list the failing adapter,
turn off the server and remove the adapter from
slot 1, and then restart the server to determine if
the adapter failed.
If the problem persists, have the system serviced.
PCI B
An error occurred on PCI bus B. Either an
adapter in PCI slot 2 or 3 or the system board
caused the error.
1.
Check the error log for additional information.
2.
If you cannot isolate the failing adapter from the
information in the error log, try to determine the
failing adapter by removing one adapter at a time
from PCI bus B (PCI slots 2 and 3) and restarting
the server after each adapter is removed.
If the problem persists, have the system serviced.
Table 16. Light Path Diagnostics.
Chapter 6. Solving problems
105
Lit LED on
diagnostics
panel
PCI C
Cause
An error occurred on PCI bus C. Either an
adapter in PCI slot 4 or 5 or the system board
caused the error.
Action
1.
Check the error log for additional information. If
the error log indicates a problem with the
integrated Ethernet controller or the integrated
SCSI controller, have your system serviced.
2.
If you cannot isolate the failing adapter from the
information in the error log, try to determine the
failing adapter by removing one adapter at a time
from PCI bus C (PCI slots 4 and 5) and restarting
the server after each adapter is removed.
If the problem persists, have the system serviced.
VRM
DASD
One of the VRMs on the system board has
failed.
SCSI hot-swap failure or one or more hot swap
hard drives has been removed.
Check the VRM failure LEDs on the system board. If
either of the VRM failure LEDs are on:
1.
Turn off the server, reseat the respective VRM,
and restart the server.
2.
If the problem persists, replace the VRM. If the
problem still persists, have the system serviced.
1.
Re-install the hard drives to their original location.
2.
If an amber LED on a hot-swap hard disk drive is
on, replace the hard disk drive.
3.
Run the diagnostics programs. Replace any
identified failing device.
4.
If the error log indicates a temperature problem
and the fans are working correctly, reseat the
cable connected to DASD I2C connector (J9).
If the problem persists, have the system serviced.
SP
System management error detected.
Flash the system management monitor subsystem
code again. Turn off the server and disconnect ac
power cord. Wait at least 10 seconds before
reconnecting the ac power cord, and restart the
server. If problem persists, have the system serviced.
Table 16. Light Path Diagnostics.
Recovering BIOS code
If the BIOS code has become damaged, such as from a power failure during a flash
update, you can recover the BIOS code using the boot block jumper and a BIOS flash
diskette.
Note: You can obtain a BIOS flash diskette from one of the following sources:
•
Use the ServerGuide program to make a BIOS flash diskette.
•
Download a BIOS flash diskette from the World Wide Web. Go to
http://www.ibm/pc/support, click IBM Server Support, and make the
selections for your server.
•
Contact your IBM service representative.
The flash memory of your server contains a protected area that cannot be overwritten.
The recovery boot block is a section of code in this protected area that enables the
server to start up and to read a flash diskette. The flash utility recovers the system
BIOS code from the BIOS recovery files on the diskette.
106
IBM xSeries 342: User’s Reference
The following illustration shows the location of the boot block jumper on the system
board.
System board
switch block
(SW1)
Flash boot block
recovery jumper
(J16)
To recover the BIOS code:
1. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover.
2. Locate the Flash boot block recovery jumper (J16) on the system board.
3. Move the jumper from pins 1 and 2 to pins 2 and 3 to enable BIOS recovery
mode.
4. Insert the BIOS flash diskette into the diskette drive.
5. Restart the server.
The Recovery Boot screen will appear. A progress report, Loading data from
diskette xx%, is displayed. When programming is underway, a further progress
report, Programming block n of 7 yy%, is displayed. When the procedure
completes, the following message is displayed: Recovery complete, remove the
diskette and return boot block switch to the off position before
rebooting.
6. Remove the flash diskette from the diskette drive.
7. Turn off the server.
8. Remove the jumper from the boot-block jumper block, or move it to pins 1 and 2
to return to normal startup mode.
9. Restart the server. The system should start up normally.
Troubleshooting charts
gni to hselbuorYou
T
can use the troubleshooting charts in this section to find solutions to problems
that have definite symptoms.
Chapter 6. Solving problems
107
Attention: If diagnostic error messages appear that are not listed in the following
tables, make sure your server has the latest levels of BIOS code, the System
Management processor, ServerRAID, and diagnostics.
If you cannot find the problem in the troubleshooting charts, go to “Starting the
diagnostic programs” on page 95 to test the server. If you have run the diagnostic test
programs or if running the tests does not reveal the problem, call for service.
Look for the symptom in the left column of the chart. Instructions and probable
solutions to the problem are in the right column. If you have just added new software
or a new option and your server is not working, do the following before using the
troubleshooting charts:
•
Remove the software or device that you just added.
•
Run the diagnostic tests to determine if your server is running correctly.
•
Reinstall the new software or new device.
Device
CD-ROM drive
CD-ROM drive is not
recognized.
Suggested action
Verify that:
1.
The primary IDE channel is enabled in the Configuration/Setup Utility program.
2.
All cables and jumpers are installed correctly.
3.
The correct device driver is installed for the CD-ROM drive.
If the problem remains, call for service.
Diskette drive
Diskette drive in-use light
stays on, or the system
bypasses the diskette drive.
If there is a diskette in the drive, verify that:
1.
The diskette drive is enabled in the Configuration/Setup Utility program.
2.
The diskette is good and not damaged. (Try another diskette if you have one.)
3.
The diskette contains the necessary files to start the server.
4.
Your software program is working properly.
If the diskette drive in-use light stays on, or the system continues to bypass the diskette
drive, call for service.
General problems
Call for service.
Problems such as broken
cover locks or indicator
lights not working.
Intermittent problems
A problem occurs only
occasionally and is difficult
to detect.
Verify that:
1.
All cables and cords are connected securely to the rear of the server and attached
options.
2.
When the server is turned on, air is flowing from the rear of the server at the fan grill.
If there is no air flow, the fan is not working. This causes the server to overheat and
shut down.
3.
Ensure that the SCSI bus and devices are configured correctly and that the last
external device in each SCSI chain is terminated correctly.
If the items above are correct, call for service.
Table 17. Troubleshooting charts.
108
IBM xSeries 342: User’s Reference
Device
Suggested action
Keyboard, mouse, or
1. Make sure that the keyboard cable is properly connected to the server.
pointing-device problems.
2. Make sure that the server and the monitor are turned on.
All or some keys on the
3. Try using another keyboard.
keyboard do not work.
If the items above are correct, call for service.
The mouse or pointing
device does not work.
1.
Verify that the mouse or pointing-device cable is securely connected and the device
drivers are installed correctly.
2.
Try using another mouse or pointing device.
If the problem remains, call for service.
Memory problems
Verify that:
1.
The amount of memory
displayed is less than the
2.
amount of memory installed.
The memory modules are seated properly.
Each pair of DIMMs are the same size (DIMM 1 and DIMM 4 must match and DIMM
2 and DIMM 3 must match. The two pairs do not need to match each other.).
3.
You have installed the correct type of memory.
4.
If you changed the memory, you updated the memory configuration using the
Configuration/Setup Utility program.
5.
All banks of memory on the DIMMs are enabled. The server might have detected a
problem and automatically disabled a DIMM bank, or a DIMM bank could have been
manually disabled.
If the above items are correct, run the memory-diagnostic program. The system might
have detected a bad memory module and automatically reallocated memory to enable
you to continue to operate. If the memory tests fail, call for service or replace the failing
DIMM.
Microprocessor problems
The startup (boot) microprocessor is not working properly.
The server emits a
continuous tone during
POST.
Verify that the startup microprocessor is seated properly. If it is, call for service.
Monitor
Testing the monitor.
Some IBM monitors have their own self-tests. If you suspect a problem with your
monitor, refer to the information that comes with the monitor for adjusting and testing
instructions.
If you still cannot find the problem, call for service.
The screen is blank.
Verify that:
1.
The server power cord is plugged into the server and a working electrical outlet.
2.
The monitor cables are connected properly.
3.
The monitor is turned on and the Brightness and Contrast controls are adjusted
correctly.
If the items above are correct and the screen remains blank, call for service.
Attention: In some memory configurations, the 3-3-3 beep code might sound during
POST followed by a blank display screen. If this occurs and the Boot Fail Count feature
in the Start Options of the Configuration/Setup Utility is set to Enabled (its default
setting), you must restart the server three times to force the system BIOS to reset the
memory connector or bank of connectors from Disabled to Enabled.
Only the cursor appears.
Call for service.
Table 17. Troubleshooting charts.
Chapter 6. Solving problems
109
Device
The monitor works when
you turn on the server, but
goes blank when you start
some application programs.
Suggested action
Verify that:
1.
The primary monitor cable is connected to the video port.
2.
You installed the necessary device drivers for the applications.
If the items above are correct and the screen remains blank, call for service.
Wavy, unreadable, rolling,
distorted screen, or screen
jitter.
If the monitor self-tests show the monitor is working properly, consider the location of the
monitor. Magnetic fields around other devices (such as transformers, appliances,
fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable,
rolling, or distorted screen images. If this happens, turn off the monitor. (Moving a color
monitor while it is turned on might cause screen discoloration.) Then move the device
and the monitor at least 305 mm (12 in.) apart. Turn on the monitor.
Notes:
1.
To prevent diskette drive read/write errors, be sure the distance between monitors
and diskette drives is at least 76 mm (3 in.).
2.
Non-IBM monitor cables might cause unpredictable problems.
3.
An enhanced monitor cable with additional shielding is available for the 9521 and
9527 monitors. For information about the enhanced monitor cable, see your IBM
reseller or IBM marketing representative.
If the problem remains, call for service.
Wrong characters appear on
the screen.
If the wrong language is displayed, update the BIOS code with the correct language.
If the problem remains, call for service.
Option problems
An IBM option that was just
installed does not work.
Verify that:
1.
The option is designed for the server. Refer to the "Server Support" flowchart for
information about obtaining ServerProven™ compatibility information from the
World Wide Web.
2.
You followed the installation instructions that came with the option.
3.
The option is installed correctly.
4.
You have not loosened any other installed options or cables.
5.
You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
If the problem remains, call for service.
An IBM option that used to
work does not work now.
Verify that all of the option hardware and cable connections are secure.
If the option comes with its own test instructions, use those instructions to test the option.
If the failing option is a SCSI option, verify that:
1.
The cables for all external SCSI options are connected correctly.
2.
The last option in each SCSI chain, or the end of the SCSI cable, is terminated
correctly.
3.
Any external SCSI option is turned on. You must turn on an external SCSI option
before turning on the server.
If the problem remains, call for service.
Table 17. Troubleshooting charts.
110
IBM xSeries 342: User’s Reference
Device
Power problems
The server does not power
on.
Suggested action
Verify that:
1.
The power cables are properly connected to the server.
2.
The electrical outlet functions properly.
3.
The type of memory installed is correct.
4.
If you just installed an option, remove it, and restart the server. If the server now
powers on, you might have installed more options than the power supply supports.
5.
The LEDs on the power supply are on.
If the problem remains, call for service.
Printer problems
The printer does not work.
Verify that:
1.
2.
The printer is turned on and is online.
The printer signal cable is connected to the correct port on the server.
Note:
Non-IBM printer cables might cause unpredictable problems.
3.
You have assigned the printer port correctly in your operating system or application
program.
4.
You have assigned the printer port correctly using the Configuration/Setup Utility
program.
If the items above are correct and the printer still does not work, run the tests described
in the documentation that comes with your printer. If the tests show that the printer is
working properly, call for service.
Serial port problems
The number of serial ports
identified by the operating
system is less than the
number of serial ports
installed.
Verify that:
1.
Each port is assigned a unique address by the Configuration/Setup Utility program
and none of the serial ports are disabled.
Note:
2.
The management C connector is the same as a serial port connector, but it
is used only by the Integrated System Management Processor, and is not
available for use by the operating system. This port does not appear in the
Configuration/Setup Utility program menus.
The serial-port adapter, if you installed one, is seated properly.
If the problem still exists, call for service.
A serial device does not
work.
Verify that:
1.
The device is compatible with the server.
2.
The serial port is enabled and is assigned a unique address.
3.
Make sure that the device is not connected to the management port C.
Note:
The management C connector is the same as a serial port connector, but it
is used only by the Integrated System Management Processor and is not
available for use by the operating system. This port does not appear in the
Configuration/Setup Utility program menus.
If the problem still exists, call for service.
Table 17. Troubleshooting charts.
Chapter 6. Solving problems
111
Device
Suggested action
Software problem
To determine if problems are caused by the software, verify that:
1.
Suspected software
problem.
Your server has the minimum memory requirements needed to use the software.
For memory requirements, refer to the information that comes with the software.
Note:
If you have just installed an adapter or memory, you might have a memory
address conflict.
2.
The software is designed to operate on your server.
3.
Other software works on your server.
4.
The software that you are using works on another system.
If you received any error messages when using the software program, refer to the
information that comes with the software for a description of the messages and solutions
to the problem.
If the items above are correct and the problem remains, contact your place of purchase.
Universal Serial Bus
(USB) port problems
Verify that:
1.
A USB device does not
work.
You are not trying to use a USB device during POST if you have a standard (nonUSB) keyboard attached to the keyboard port.
Note:
If a standard (non-USB) keyboard is attached to the keyboard port, then the
USB is disabled and no USB device will work during POST.
2.
The correct USB device driver is installed.
3.
Your operating system supports USB devices.
If the problem still exists, call for service.
Table 17. Troubleshooting charts.
Troubleshooting the Ethernet controller
This section provides troubleshooting information for problems that might occur with
the 10/100 Mbps Ethernet controller.
Network connection problems
If the Ethernet controller cannot connect to the network, check the following:
•
Make sure that the cable is installed correctly.
The network cable must be securely attached at all connections. If the cable is
attached but the problem persists, try a different cable.
If you set the Ethernet controller to operate at 100 Mbps, you must use Category
5 cabling.
If you directly connect two workstations (without a hub), or if you are not using a
hub with X ports, use a crossover cable.
Note: To determine whether a hub has an X port, check the port label. If the label
contains an X, the hub has an X port.
112
•
Determine if the hub supports auto-negotiation. If not, try configuring the
integrated Ethernet controller manually to match the speed and duplex mode of
the hub.
•
Check the LAN activity light (if available) on the rear of the server. The LAN
activity light illuminates when the Ethernet controller sends or receives data over
the Ethernet network. If the LAN activity light is off, make sure that the hub and
network are operating and that the correct device drivers are loaded.
•
Make sure that you are using the correct device drivers, supplied with your
system.
IBM xSeries 342: User’s Reference
•
Check for operating system-specific causes for the problem.
•
Make sure that the device drivers on the client and system are using the same
protocol.
•
Test the Ethernet controller.
The way you test the Ethernet controller depends on which operating system you
are using (see the Ethernet controller device driver README file).
Ethernet controller troubleshooting chart
You can use the following troubleshooting chart to find solutions to 10/100 Mbps
Ethernet controller problems that have definable symptoms.
Table 18. Ethernet troubleshooting chart.
Ethernet controller
problem
The server stops running
when loading device drivers.
Suggested action
The PCI BIOS interrupt settings are incorrect.
Check the following:
•
Determine if the IRQ setting assigned to the Ethernet controller is also assigned to
another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not function
well when they share an interrupt with a dissimilar PCI device. Try changing the
IRQ assigned to the Ethernet controller or the other device. For example, for
NetWare Versions 3 and 4 it is recommended that disk controllers not share
interrupts with LAN controllers.
•
Make sure that you are using the most recent device driver available from the
World Wide Web.
•
Run the network diagnostic program.
If the problem remains, call for service.
Ethernet Link Status light
does not light.
Check the following:
•
Make sure the hub is turned on.
•
Check all connections at the Ethernet controller and the hub.
•
Check the cable. A crossover cable is required unless the hum has an X
designation
•
Use another port on the hub.
•
If the hub does not support auto-negotiation, manually configure the Ethernet
controller to match the hub.
•
If you manually configured the duplex mode, make sure that your also manually
configure the speed.
•
Run diagnostics on the LEDs.
If the problem remains, call for service.
The LAN activity light does
not light (when available).
Check the following:
•
Make sure that you have loaded the network device drivers.
•
The network might be idle. Try sending data from this workstation.
•
Run diagnostics on the LEDs.
Chapter 6. Solving problems
113
Table 18. Ethernet troubleshooting chart.
Ethernet controller
problem
Suggested action
Data is incorrect or sporadic.
The Ethernet controller
stopped working when
another adapter was added
to the system.
Check the following:
•
Make sure that you are using Category 5 cabling when operating the system at 100
Mbps.
•
Make sure that the cables do not run close to noise-inducing sources like
fluorescent lights.
Check the following:
•
Make sure that the cable is connected to the Ethernet controller.
•
Make sure that your PCI system BIOS is current.
•
Reseat the adapter.
•
Determine if the IRQ setting assigned to the Ethernet adapter is also assigned to
another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not function
well when they share an interrupt with a dissimilar PCI device. Try changing the
IRQ assigned to the Ethernet adapter or the other device.
If the problem remains, call for service.
The Ethernet controller
stopped working without
apparent cause.
Check the following:
•
Run diagnostics for the Ethernet controller.
•
Try a different connector on the hub.
•
Reinstall the device drivers. Refer to your operating system documentation and to
the ServerGuide information.
If the problem remains, call for service.
Ethernet controller messages
The integrated Ethernet controller might display messages from the following device
drivers:
•
•
Novell NetWare or IntraNetWare system open data-link interface (ODI)
Network driver interface specification (NDIS) adapter for level 4.0 (Windows NT)
Novell NetWare or IntraNetWare system ODI driver teaming
messages
This section provides explanations of the error messages for the Novell NetWare or
IntraNetWare system ODI driver, and suggested actions to resolve each problem.
Table 19. NetWare driver messages for the Ethernet controller.
Message
Couldn’t allocate resources.
Description
Explanation: An unknown error has occurred when trying to allocate needed
resources for the AFT Module.
Action:
114
IBM xSeries 342: User’s Reference
•
Check the system configuration. If the problem persists, contact your
network supplier.
•
Verify that the Ethernet controller is enabled. If the Ethernet controller is
enabled, run the diagnostic programs.
Table 19. NetWare driver messages for the Ethernet controller.
Message
AFT group for primary adapter in slot
nnn already exists.
Description
Explanation: An attempt was made to rebind an adapter already in an AFT
group.
Action: Check the AFT slot numbers for existing AFT teams. If the problem
persists, contact your network supplier.
Error locating device control table
(DCT) addresses in internal table.
Make sure that you have loaded LAN
drivers after loading AFT.NLM.
Explanation: The bind command was entered prior to loading the device
driver. The device driver must be loaded after loading AFT.NLM, but before any
bind command can be issued.
Action: Load the driver for the supported adapter and try loading the AFT
module again. If the problem persists, contact your network supplier.
Insufficient number of arguments
specified.
Explanation: The appropriate or expected number of parameters was not
entered in a command.
Action: Check the parameters required for the given command. If the problem
persists, contact your network supplier.
Duplicate slot numbers detected.
Explanation: An attempt has been made to bind the same slot number more
than once.
Action: Check the slot numbers entered during the bind. Adapter slot numbers
must be valid and unique. If the problem persists, contact your network
supplier.
’xxx’ is not supported for AFT team.
Explanation: A bind command has been issued for adapters not supported by
AFT.NLM.
Action: Make sure that you attempt to bind only adapters supported by
AFT.NLM.
Primary and Secondary adapters do
not match. AFT group is not created.
Explanation: A bind command was entered for an adapter team that is a
combination of system and client adapters. An AFT team must be a grouping of
the same classification of adapter.
Action: Verify that all the adapters bound in a team are of the same
classification.
Requested number of Secondary
cards are not found.
Explanation: The number of adapters specified in the bind command could not
be located.
Action: Verify the numbers and slot locations of the adapters to be bound. If
the problem persists, contact your network supplier.
Failed to create AFT group. Make
Explanation: Binding of protocol failed. Protocol is either not bound to any
sure that the drivers for supported
adapter or is bound to more than one adapter in the group.
adapters are loaded, primary adapter
is bound to protocols, and secondary Action: Ensure that the protocol is bound to only one adapter in an AFT team.
adapter is not bound to any protocols.
Error identifying slot numbers for the
specified board names.
Explanation: The mapping between the board name entered and the slot
number for an adapter could not be established.
Action: Check the board name for the adapter before issuing the bind
command. If the problem persists, contact your network supplier.
Can’t unbind specified slot from AFT
group. Make sure that the slot you
specified is for the primary adapter in
an AFT group.
Explanation: The number entered in the unbind command was not the primary
adapter in an AFT group.
Action: Reissue the unbind command and specify the slot number for the
primary adapter.
Chapter 6. Solving problems
115
Table 19. NetWare driver messages for the Ethernet controller.
Message
Description
LAN adapter at slot nnnn (Port 0xaa)
failed to reset. Check the state of the
adapter.
Explanation: The adapter that you specified could not be initialized.
Action:
1.
Load the driver for the supported adapter.
2.
Check that the adapter is seated properly in the slot and try loading the
AFT module again.
If the problem persists, contact your network supplier.
AFT is not supported on this version
of NetWare.
Explanation: The NetWare on your system is not a version supported by AFT.
Action: Load and bind AFT only on supported versions of NetWare (currently
version 4.11 and above).
Failed to allocate resources tags.
Explanation: An unknown error has occurred when trying to allocate needed
resources for the AFT module.
Action: Check system configuration. If the problem persists, contact your
network supplier.
Please unload all LAN drivers before
unloading AFT.NLM.
Explanation: An attempt was made to unload the AFT.NLM module before
unloading the adapter driver.
Action: Unload the adapter driver before unloading the AFT module.
NDIS 4.0 (Windows NT) driver messages
This section contains the error messages for the NDIS 4.0 drivers. The explanation
and recommended action are included with each message.
Table 20. NDIS (Windows NT) driver messages for the Ethernet controller.
Error code
(hex)
0x00
Description
Explanation: The driver could not register the specified interrupt.
Action: Using the Configuration/Setup Utility program, make sure that a PCI interrupt is assigned to
your Ethernet card, and that Ethernet is enabled.
0x01
Explanation: One of the PCI cards did not get the required resources.
Action: Using the Configuration/Setup Utility program, make sure that a PCI interrupt is assigned to
your Ethernet card, and that Ethernet is enabled.
0x02
Explanation: Bad node address (multicast address).
Action: Make sure the locally administered address is valid, if one is specified. The address cannot
be a multicast address.
0x03
Explanation: Failed self-test.
Action: Make sure a cable is attached to the Ethernet connector. If the problem remains, call for
service.
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IBM xSeries 342: User’s Reference
Table 20. NDIS (Windows NT) driver messages for the Ethernet controller.
Error code
(hex)
0x0D
Description
Explanation: Could not allocate enough memory for transmit queues.
Action:
0x0E
1.
From the Windows NT desktop, select Start → Control Panel → Networks → Adapters.
2.
Select your IBM Ethernet adapter from the list.
3.
Select Properties → Advanced.
4.
Lower the resource values that apply to the transmit queue.
Explanation: Could not allocate enough memory for receive queue.
Action:
0x0F
0x10
1.
From the Windows NT desktop, select Start → Control Panel → Networks → Adapters.
2.
Select your IBM Ethernet adapter from the list.
3.
Select Properties → Advanced.
4.
Lower the resource values that apply to the receive queue.
Explanation: Could not allocate enough memory for other structures. Action:
1.
From the Windows NT desktop, select Start → Control Panel → Networks → Adapters.
2.
Select your IBM Ethernet adapter from the list.
3.
Select Properties → Advanced.
4.
Lower the value for the resource named in the message.
Explanation: Did not find any Ethernet controllers.
Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled.
0x11
Explanation: Multiple Ethernet controllers found, but none matched the required ID.
Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled.
0x13
Explanation: Did not find any Ethernet controllers that matched the required
subven/subdev.Action: Using the Configuration/Setup Utility program, make sure that Ethernet is
enabled.
0x16
Explanation: Single adapter found, but multiple instances tried to load.
Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled, and that
the slot containing the IBM xSeries 300 10/100 Ethernet Adapter or the IBM 10/100 EtherJet PCI
adapter is enabled.
0x17
Explanation: Slot parameter not specified in the registry.
Action: Remove the adapter driver and reinstall it. If the problem remains, call for service.
All other 4character
hexadecimal
codes
Action: Call for service.
Ethernet teaming messages
This section displays the messages associated with Ethernet teaming.
Chapter 6. Solving problems
117
Table 21. NDIS (Windows NT) driver teaming messages for the Ethernet controller.
Event ID
01
Type
Error
Description
Explanation: Team name and physical adapter name are the same. This is
an invalid configuration.
Action: Reconfigure the adapter team by double-clicking the PROSet icon in
the control panel.
02
Error
Explanation: Unable to allocate required resources.
Action: Free some memory resources and restart.
03
Error
Explanation: Unable to read required registry parameters.
Action: Reconfigure the adapter team by double-clicking the PROSet icon in
the control panel.
04
Error
Explanation: Unable to bind to physical adapter.
Action: Reconfigure the adapter team by double-clicking the PROSet icon in
the control panel.
05
Error
Explanation: Unable to initialize an adapter team
Action: Reconfigure the adapter team by double-clicking the
PROSet icon in the control panel.
06
Informational
Explanation: Team nn. Primary adapter is initialized.
Action: None.
07
Informational
Explanation: Team nn. Secondary adapter is initialized.
Action: None.
08
Informational
Explanation: Team nn. Virtual adapter or Team is initialized.
Action: None.
09
Informational
Explanation: Team nn. Primary adapter is switching over.
Action: None.
10
Warning
Explanation: Team nn. Adapter link down.
Action: Make sure the adapter is functioning properly.
11
Informational
Explanation: Team nn. Secondary adapter took over.
Action: None.
12
Warning
Explanation: Team nn. Secondary adapter is deactivated from the Team.
Action: Make sure the secondary adapter is functioning properly and that the
adapter cable is securely connected to the LAN.
13
Informational
Explanation: Team nn. Secondary adapter has rejoined the Team.
Action: None.
14
Informational
Explanation: Team nn. Secondary adapter link is up.
Action: None.
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IBM xSeries 342: User’s Reference
Table 21. NDIS (Windows NT) driver teaming messages for the Ethernet controller.
Event ID
15
Type
Error
Description
Explanation: Team nn. The last adapter has lost its link. Network connection
has been lost.
Action: Shut down the server and replace the adapters; then, restart the
server to reestablish the connection.
16
Informational
Explanation: Team nn. An adapter has reestablished the link. Network
connection has been restored.
Action: None.
17
Informational
Explanation: Team nn. Preferred primary adapter has been detected.
Action: None.
18
Informational
Explanation: Team nn. Preferred secondary adapter has been detected.
Action: None.
19
Informational
Explanation: Team nn. Preferred primary adapter took over.
Action: None.
20
Informational
Explanation: Team nn. Preferred secondary adapter took over.
Action: None.
21
Warning
Explanation: Team nn. Primary adapter does not sense any probes.
Possible reason: partitioned Team.
Action: Make sure the cables of the adapter team are connected to the same
LAN segment. Reconfigure the team if necessary.
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R
has designed this product with your safety in mind. The lithium battery must be
handled correctly to avoid possible danger. If you replace the battery, you must
adhere to the following instructions.
Note: In the U.S., call 1-800-IBM-4333 for information about battery disposal.
If you replace the original lithium battery with a heavy-metal battery or a battery with
heavy-metal components, be aware of the following environmental consideration.
Batteries and accumulators that contain heavy metals must not be disposed of with
normal domestic waste. They will be taken back free of charge by the manufacturer,
distributor, or representative, to be recycled or disposed of in a proper manner.
To order replacement batteries, call 1-800-772-2227 within the United States, and 1800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call
your IBM reseller or IBM marketing representative.
Note: After you replace the battery, you must reconfigure your server and reset the
system date and time.
Chapter 6. Solving problems
119
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type made
by the same manufacturer. The battery contains lithium and can explode if not
properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water.
•
Heat to more than 100 C (212 F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
To replace the battery:
1. Review the information in “Before you begin” on page 35 and any special handling
and installation instructions supplied with the replacement battery.
2. Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the server cover.
3. Remove the battery:
a. Use one finger to lift the battery clip over the battery.
b. Use one finger to slightly slide the battery from its socket. The spring
mechanism behind the battery will push the battery out toward you as you
slide it from the socket.
c.
Use your thumb and index finger to pull the battery from under the battery
clip.
d. Ensure that the battery clip is touching the base of the battery socket by
pressing gently on the clip.
4. Insert the new battery:
a. Tilt the battery so that you can insert it into the socket, under the battery clip.
b. As you slide it under the battery clip, press the battery down into the socket.
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IBM xSeries 342: User’s Reference
5. Reinstall the server cover and connect the cables.
Note: Wait approximately 20 seconds after you plug the power cord of your
server into an electrical outlet for the power-control button to become
active.
6. Turn the server on.
7. Start the Configuration/Setup Utility program and set configuration parameters.
•
Set the system date and time.
•
Set the power-on password.
•
Reconfigure your server.
Getting information, help, and service
If you need help, service, or technical assistance or just want more information about
IBM products, you will find a wide variety of sources available from IBM to assist you.
This section contains information about where to go for additional information about
IBM and IBM products, what to do if you experience a problem with your computer,
and whom to call for service should it be necessary.
Getting information
Information about your IBM server product and preinstalled software, if any, is
available in the documentation that comes with your server. That documentation
includes printed books, online books, README files, and help files. In addition,
information about IBM products is available on the World Wide Web and through the
IBM Automated Fax System.
Using the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about IBM
products and support. The address for the IBM Personal Computing home page is
http://www.ibm.com/pc/.
You can find support information for your IBM products at
http://www.ibm.com/pc/support/.
If you click Profile from the support page, you can create a customized support page
that is specific to your hardware, complete with Frequently Asked Questions, Parts
Information, Technical Hints and Tips, and Downloadable Files. In addition, you can
choose to receive e-mail notifications whenever new information becomes available
about your registered products.
You also can order publications through the IBM Publications Ordering System at
http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.
Chapter 6. Solving problems
121
Getting information by fax
If you have a touch-tone telephone and access to a fax machine, in the U.S. and
Canada, you can receive, by fax, marketing and technical information on many topics,
including hardware, operating systems, and local area networks (LANs).
You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow
the recorded instructions, and the requested information will be sent to your fax
machine. In the U.S. and Canada, to access the IBM Automated Fax System, call 1800-426-3395.
Getting help and service
If you have a problem with your server product you will find a wide variety of sources
available to help you.
Using the documentation and diagnostic programs
Many problems can be solved without outside assistance. If you experience a
problem with your server product, the first place to start is the troubleshooting
information in your IBM documentation. If you suspect a software problem, see the
documentation, including README files and online help, that comes with the
operating system or application program.
Most IBM server products come with a set of diagnostic programs that you can use to
help you identify hardware problems. See the troubleshooting information in your IBM
documentation for instructions on using the diagnostic programs.
The troubleshooting information or the diagnostic programs might tell you that you
need additional or updated device drivers or other software. IBM maintains pages on
the World Wide Web where you can get the latest technical information and download
device drivers and updates. To access these pages, go to
http://www.ibm.com/pc/support/ and follow the instructions.
Calling for service
If you have tried to correct the problem yourself and still need help, during the
warranty period, you can get help and information by telephone through the IBM
HelpCenter®. The following services are available during the warranty period:
•
Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.
•
IBM hardware repair - If the problem is determined to be caused by IBM
hardware under warranty, trained service personnel are available to provide the
applicable level of service.
•
Engineering Change management - Occasionally, there might be changes that
are required after a product has been sold. IBM or your reseller, if authorized by
IBM, will make selected Engineering Changes (ECs) available that apply to your
hardware.
The following items are not covered:
•
•
•
•
•
•
122
Replacement or use of non-IBM parts or nonwarranted IBM parts. All warranted
parts contain a 7-character identification in the format IBM FRU XXXXXXX.
Identification of software problem sources.
Configuration of BIOS as part of an installation or upgrade.
Changes, modifications, or upgrades to device drivers.
Installation and maintenance of network operating systems (NOS).
Installation and maintenance of application programs.
IBM xSeries 342: User’s Reference
Refer to your IBM hardware warranty for a full explanation of IBM warranty terms. Be
sure to retain your proof of purchase to obtain warranty service.
In the U.S. and Canada, these services are available 24 hours a day, 7 days a week.
In the U.K., these services are available Monday through Friday, from 9:00 a.m. to
6:00 p.m.
Note: Response time will vary depending on the number and complexity of incoming
calls.
In addition, you are eligible for IBM Start Up Support for 90 days after installation. This
service provides assistance for:
•
•
•
Setting up your network operating system
Installing and configuring interface adapters
Installing and configuring network adapters
Please have the following information ready when you call:
•
•
•
•
•
Machine type and model
Serial numbers of your IBM hardware products
Description of the problem
Exact wording of any error messages
Hardware and software configuration information
Phone numbers are subject to change without notice. For the most up-to-date phone
numbers, go to http://www.ibm.com/pc/support/ and click Support Phone List.
Country
Telephone number
Austria
Österreich
01-24 592 5901
Belgium - Dutch
Belgie
02-210 9820
Belgium - French
Belgique
02-210 9800
Canada
Toronto only
416-383-3344
Canada
Canada - all other
1-800-565-3344
Denmark
Danmark
45 20 82 00
Finland
Suomi
09-22 931 840
France
France
02 38 55 74 50
Germany
Deutschland
07032-1549 201
Ireland
Ireland
01-815 9202
Italy
Italia
02-482 9202
Luxembourg
Luxembourg
298-977 5063
Netherlands
Nederland
020-514 5770
Norway
Norge
23 05 32 40
Portugal
Portugal
21-791 51 47
Spain
España
91-662 49 16
Sweden
Sverige
08-477 4420
Switzerland
Schweiz/Suisse/Svizzera
0848-80 52 52
United Kingdom
United Kingdom
01475-555 055
U.S.A. and Puerto Rico
U.S.A. and Puerto Rico
1-800-772-2227
In all other countries, contact your IBM reseller or IBM marketing representative.
Chapter 6. Solving problems
123
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application
programs; network setup and configuration; upgraded or extended hardware repair
services; and custom installations. Service availability and service name might vary
by country.
For more information about these services, contact your IBM marketing
representative.
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Appendix A.
Product warranty and notices
This chapter contains warranty and emission notices. It also contains trademarks and
general-information notices.
Warranty Information
This section contains the warranty period for your product and the IBM Statement of
Limited Warranty.
Warranty Period
Contact your place of purchase for warranty service information. Some IBM Machines
are eligible for on-site warranty service depending on the country or region where
service is performed.
Machine - IBM®
xSeries 342
Warranty Period - Parts - 3 years, labor - 3 years
IBM Statement of Limited Warranty
Z125-4753-06 8/2000
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The
warranties provided by IBM in this Statement of Limited Warranty apply only to
Machines you purchase for your use, and not for resale, from IBM or your reseller.
The term "Machine" means an IBM machine, its features, conversions, upgrades,
elements, or accessories, or any combination of them. The term "Machine" does not
include any software programs, whether pre-loaded with the Machine, installed
subsequently or otherwise. Unless IBM specifies otherwise, the following warranties
apply only in the country where you acquire the Machine. Nothing in this Statement of
Limited Warranty affects any statutory rights of consumers that cannot be waived or
limited by contract. If you have any questions, contact IBM or your reseller.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship
and 2) conforms to IBM's Official Published Specifications ("Specifications"). The
warranty period for a Machine is a specified, fixed period commencing on its Date of
Installation. The date on your sales receipt is the Date of Installation unless IBM or
your reseller informs you otherwise.
If a Machine does not function as warranted during the warranty period, and IBM or
your reseller are unable to either 1) make it do so or 2) replace it with one that is at
least functionally equivalent, you may return it to your place of purchase and your
money will be refunded.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from
misuse, accident, modification, unsuitable physical or operating environment,
improper maintenance by you, or failure caused by a product for which IBM is not
© Copyright IBM Corp. 2001
125
responsible. The warranty is voided by removal or alteration of Machine or parts
identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO
JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as
assistance via telephone with "how-to" questions and those regarding Machine set-up
and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for a Machine, contact IBM or your reseller. If you do not
register your Machine with IBM, you may be required to present proof of purchase.
During the warranty period, IBM or your reseller, if approved by IBM to provide
warranty service, provides without charge certain types of repair and exchange
service to keep Machines in, or restore them to, conformance with their
Specifications. IBM or your reseller will inform you of the available types of service for
a Machine based on its country of installation. At its discretion, IBM or your reseller
will 1) either repair or exchange the failing Machine and 2) provide the service either
at your location or a service center. IBM or your reseller will also manage and install
selected engineering changes that apply to the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units (called
"CRUs"), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to you for
replacement by you. You must return all defective CRUs to IBM within 30 days of your
receipt of the replacement CRU. You are responsible for downloading designated
Machine Code and Licensed Internal Code updates from an IBM Internet Web site or
from other electronic media, and following the instructions that IBM provides.
When warranty service involves the exchange of a Machine or part, the item IBM or
your reseller replaces becomes its property and the replacement becomes yours. You
represent that all removed items are genuine and unaltered. The replacement may
not be new, but will be in good working order and at least functionally equivalent to the
item replaced. The replacement assumes the warranty service status of the replaced
item. Many features, conversions, or upgrades involve the removal of parts and their
return to IBM. A part that replaces a removed part will assume the warranty service
status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to
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IBM xSeries 342: User’s Reference
1. ensure that the Machine is free of any legal obligations or restrictions that prevent
its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations; and
d. inform IBM or your reseller of changes in a Machine's location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's
possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary or
personal information contained in a Machine which you return to IBM or your reseller
for any reason. You should remove all such information from the Machine prior to its
return.
Limitation of Liability
Circumstances may arise where, because of a default on IBM's part or other liability,
you are entitled to recover damages from IBM. In each such instance, regardless of
the basis on which you are entitled to claim damages from IBM (including
fundamental breach, negligence, misrepresentation, or other contract or tort claim),
except for any liability that cannot be waived or limited by applicable laws, IBM is
liable for no more than
1. damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if recurring, 12
months' charges apply) for the Machine that is subject of the claim. For purposes
of this item, the term "Machine" includes Machine Code and Licensed Internal
Code.
This limit also applies to IBM's suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING:
1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE
UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR
RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES
OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES, LOST PROFITS OR
LOST SAVINGS, EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS
INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
Governing Law
Both you and IBM consent to the application of the laws of the country in which you
acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights,
duties, and obligations arising from, or relating in any manner to, the subject matter of
this Agreement, without regard to conflict of law principles.
Appendix A. Product warranty and notices
127
Part 2 - Country-unique Terms
AMERICAS
BRAZIL
Governing Law: The following is added after the first sentence:
Any litigation arising from this Agreement will be settled exclusively by the court of Rio
de Janeiro.
NORTH AMERICA
Warranty Service: The following is added to this Section:
To obtain warranty service from IBM in Canada or the United States, call 1-800-IBMSERV (426-7378).
CANADA
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited to
the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this Section:
Where IBM is in breach of a condition or warranty implied by the Trade Practices Act
1974 or other similar legislation, IBM's liability is limited to the repair or replacement of
the goods or the supply of equivalent goods. Where that condition or warranty relates
to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily
acquired for personal, domestic or household use or consumption, then none of the
limitations in this paragraph apply.
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State of New York.
The following is added to this Section:
Disputes and differences arising out of or in connection with this Agreement shall be
finally settled by arbitration which shall be held in Singapore in accordance with the
rules of the International Chamber of Commerce (ICC). The arbitrator or arbitrators
designated in conformity with those rules shall have the power to rule on their own
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IBM xSeries 342: User’s Reference
competence and on the validity of the Agreement to submit to arbitration. The
arbitration award shall be final and binding for the parties without appeal and the
arbitral award shall be in writing and set forth the findings of fact and the conclusions
of law.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The number of arbitrators shall be three, with
each side to the dispute being entitled to appoint one arbitrator.
The two arbitrators appointed by the parties shall appoint a third arbitrator before
proceeding upon the reference. The third arbitrator shall act as chairman of the
proceedings. Vacancies in the post of chairman shall be filled by the president of the
ICC. Other vacancies shall be filled by the respective nominating party. Proceedings
shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of
the date the other party appoints its, the first appointed arbitrator shall be the sole
arbitrator, provided that the arbitrator was validly and properly appointed.
The English language version of this Agreement prevails over any other language
version.
HONG KONG AND MACAU
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of Hong Kong Special Administrative Region.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this Section:
1. liability for bodily injury (including death) or damage to real property and tangible
personal property will be limited to that caused by IBM's negligence;
2. as to any other actual damage arising in any situation involving nonperformance
by IBM pursuant to, or in any way related to the subject of this Statement of
Limited Warranty, IBM's liability will be limited to the charge paid by you for the
individual Machine that is the subject of the claim.
JAPAN
Governing Law: The following sentence is added to this Section:
Any doubts concerning this Agreement will be initially resolved between us in good
faith and in accordance with the principle of mutual trust.
NEW ZEALAND
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of
any goods which IBM provides, if you require the goods for the purposes of a
business as defined in that Act.
Limitation of Liability: The following is added to this Section:
Where Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this Section are subject to the
limitations in that Act.
Appendix A. Product warranty and notices
129
PEOPLE'S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces this Section:
Both you and IBM consent to the application of the laws of the State of New York
(except when local law requires otherwise) to govern, interpret, and enforce all your
and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the
subject matter of this Agreement, without regard to conflict of law principles.
Any disputes arising from or in connection with this Agreement will first be resolved by
friendly negotiations, failing which either of us has the right to submit the dispute to
the China International Economic and Trade Arbitration Commission in Beijing, the
PRC, for arbitration in accordance with its arbitration rules in force at the time. The
arbitration tribunal will consist of three arbitrators. The language to be used therein
will be English and Chinese. An arbitral award will be final and binding on all the
parties, and will be enforceable under the Convention on the Recognition and
Enforcement of Foreign Arbitral Awards (1958).
The arbitration fee will be borne by the losing party unless otherwise determined by
the arbitral award.
During the course of arbitration, this Agreement will continue to be performed except
for the part which the parties are disputing and which is undergoing arbitration.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased from
IBM or an IBM reseller.
Warranty Service:
If you purchase an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland,
France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg,
Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, you
may obtain warranty service for that Machine in any of those countries from either (1)
an IBM reseller approved to perform warranty service or (2) from IBM. If you purchase
an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and
Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan,
Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia
(FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or
Ukraine, you may obtain warranty service for that Machine in any of those countries
from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.
If you purchase an IBM Machine in a Middle Eastern or African country, you may
obtain warranty service for that Machine from the IBM entity within the country of
purchase, if that IBM entity provides warranty service in that country, or from an IBM
reseller, approved by IBM to perform warranty service on that Machine in that country.
Warranty service in Africa is available within 50 kilometers of an IBM authorized
service provider. You are responsible for transportation costs for Machines located
outside 50 kilometers of an IBM authorized service provider.
Governing Law:
The applicable laws that govern, interpret and enforce rights, duties, and obligations
of each of us arising from, or relating in any manner to, the subject matter of this
Statement, without regard to conflict of laws principles, as well as Country-unique
terms and competent court for this Statement are those of the country in which the
warranty service is being provided, except that in 1) Albania, Bosnia-Herzegovina,
Bulgaria, Croatia, Hungary, Former Yugoslav Republic of Macedonia, Romania,
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IBM xSeries 342: User’s Reference
Slovakia, Slovenia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan,
Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan, the laws of
Austria apply; 2) Estonia, Latvia, and Lithuania, the laws of Finland apply; 3) Algeria,
Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad,
Congo, Djibouti, Democratic Republic of Congo, Equatorial Guinea, France, Gabon,
Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Mali, Mauritania, Morocco,
Niger, Senegal, Togo, and Tunisia, this Agreement will be construed and the legal
relations between the parties will be determined in accordance with the French laws
and all disputes arising out of this Agreement or related to its violation or execution,
including summary proceedings, will be settled exclusively by the Commercial Court
of Paris; 4) Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana,
Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman,
Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania,
Uganda, United Arab Emirates, United Kingdom, West Bank/Gaza, Yemen, Zambia,
and Zimbabwe, this Agreement will be governed by English Law and disputes relating
to it will be submitted to the exclusive jurisdiction of the English courts; and 5) in
Greece, Israel, Italy, Portugal, and Spain any legal claim arising out of this Statement
will be brought before, and finally settled by, the competent court of Athens, Tel Aviv,
Milan, Lisbon, and Madrid, respectively.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA AND GERMANY
The IBM Warranty for Machines: The following replaces the first sentence of the first
paragraph of this Section:
The warranty for an IBM Machine covers the functionality of the Machine for its
normal use and the Machine's conformity to its Specifications.
The following paragraphs are added to this Section:
The minimum warranty period for Machines is six months. In case IBM or your reseller
is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far
as justified by the reduced value of the unrepaired Machine or ask for a cancellation of
the respective agreement for such Machine and get your money refunded.
Extent of Warranty: The second paragraph does not apply.
Warranty Service: The following is added to this Section:
During the warranty period, transportation for delivery of the failing Machine to IBM
will be at IBM's expense.
Limitation of Liability: The following paragraph is added to this Section:
The limitations and exclusions specified in the Statement of Limited Warranty will not
apply to damages caused by IBM with fraud or gross negligence and for express
warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual terms in
cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this Section:
as to any other actual direct damages, IBM's liability will be limited to the total amount
you paid for the Machine that is the subject of the claim. For purposes of this item, the
term "Machine" includes Machine Code and Licensed Internal Code.
Applicability of suppliers and resellers (unchanged).
Appendix A. Product warranty and notices
131
FRANCE
Limitation of Liability: The following replaces the second sentence of the first
paragraph of this Section:
In such instances, regardless of the basis on which you are entitled to claim damages
from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
IRELAND
Extent of Warranty: The following is added to this Section:
Except as expressly provided in these terms and conditions, all statutory conditions,
including all warranties implied, but without prejudice to the generality of the foregoing
all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply
of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces items one and two of the first
paragraph of this Section:
1. death or personal injury or physical damage to your real property solely caused by
IBM's negligence; and
2. the amount of any other actual direct damages, up to 125 percent of the charges (if
recurring, the 12 months' charges apply) for the Machine that is the subject of the
claim or which otherwise gives rise to the claim.
Applicability of suppliers and resellers (unchanged).
The following paragraph is added at the end of this Section:
IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
ITALY
Limitation of Liability: The following replaces the second sentence in the first
paragraph:
In each such instance unless otherwise provided by mandatory law, IBM is liable for
no more than:
1. (unchanged)
2. as to any other actual damage arising in all situations involving nonperformance by
IBM pursuant to, or in any way related to the subject matter of this Statement of
Warranty, IBM's liability, will be limited to the total amount you paid for the Machine
that is the subject of the claim.
Applicability of suppliers and resellers (unchanged).
The following replaces the third paragraph of this Section:
Unless otherwise provided by mandatory law, IBM and your reseller are not liable for
any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or
your reseller is informed of their possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this Section:
IBM's entire liability to you for actual damages arising in all situations involving
nonperformance by IBM in respect of the subject matter of this Statement of Warranty
will be limited to the charge paid by you for the individual Machine that is the subject
of your claim from IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of
this Section:
132
IBM xSeries 342: User’s Reference
1. death or personal injury or physical damage to your real property solely caused
by IBM's negligence;
2. the amount of any other actual direct damages or loss, up to 125 percent of the
charges (if recurring, the 12 months' charges apply) for the Machine that is the
subject of the claim or which otherwise gives rise to the claim;
The following item is added to this paragraph:
3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or
Section 2 of the Supply of Goods and Services Act 1982.
Applicability of suppliers and resellers (unchanged).
The following is added to the end of this Section:
IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
Notices
This publication was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the products
and services currently available in your area. Any reference to an IBM product,
program, or service is not intended to state or imply that only that IBM product,
program, or service may be used. Any functionally equivalent product, program, or
service that does not infringe any IBM intellectual property right may be used instead.
However, it is the user’s responsibility to evaluate and verify the operation of any nonIBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied
warranties in certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or the program(s) described in this publication at any
time without notice.
Any references in this publication to non-IBM Web sites are provided for convenience
only and do not in any manner serve as an endorsement of those Web sites. The
materials at those Web sites are not part of the materials for this IBM product, and use
of those Web sites is at your own risk.
Appendix A. Product warranty and notices
133
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Edition notice
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION, 2001.
All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule
Contract with IBM Corp.
Processing date data
This IBM hardware product and IBM software products that might be packaged with it
have been designed, when used in accordance with their associated documentation,
to process date data correctly within and between the 20th and 21st centuries,
provided all other products (for example, software, hardware, and firmware) used with
these products properly exchange accurate date data with them.
IBM cannot take responsibility for the date data processing capabilities of non-IBM
products, even if those products are preinstalled or otherwise distributed by IBM. You
should contact the vendors responsible for those products directly to determine the
capabilities of their products and update them if needed. This IBM hardware product
cannot prevent errors that might occur if software, upgrades, or peripheral devices
you use or exchange data with do not process date data correctly.
The foregoing is a Year 2000 Readiness Disclosure.
Trademarks
The following terms are trademarks of the IBM Corporation in the United States, other
countries, or both:
Alert on LAN
xSeries
e-business logo
ServeRAID
EtherJet
ServerGuide
HelpCenter
ServerProven
IBM
TechConnect
Wake on LAN
Update Connector
Intel, Pentium, and Pentium III are trademarks of Intel Corporation in the United
States, other countries, or both.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the
United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of
others.
134
IBM xSeries 342: User’s Reference
Important notes
Processor speeds indicate the internal clock speed of the microprocessor; other
factors also affect application performance.
When referring to hard disk drive capacity, MB stands for 1000000 bytes and GB
stands for 1000000000 bytes. Total user-accessible capacity may vary depending on
operating environments.
Maximum internal hard disk drive capacities assume the replacement of any standard
hard disk drives and population of all hard disk drive bays with the largest currently
supported drives available from IBM.
IBM makes no represenations or warranties regarding non-IBM products and services
that are ServerProven, including but not limited to the implied warranties of
merchantiblity and fitness for particular purpose. Warranty, service and support for
these products are provided to you by third-parties, not IBM.
Unless otherwise stated, IBM makes no representations or warranties with respect to
non-IBM products. Support (if any) for the non-IBM products is provided by the third
party, not IBM.
Some software may differ from its retail version (if available), and may not include
user manuals or all program functionality.
Electronic emission notices
Federal Communications Commission (FCC) Statement
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his
own expense.
Properly shielded and grounded cables and connectors must be used in order to meet
FCC emission limits. IBM is not responsible for any radio or television interference
caused by using other than recommended cables and connectors or by unauthorized
changes or modifications to this equipment. Unauthorized changes or modifications
could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Industry Canada Class A emission compliance statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d'Industrie Canada
Cet appareil numérique de classe A est conforme à la norme NMB-003 du Canada.
Appendix A. Product warranty and notices
135
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
United Kingdom telecommunications safety requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for indirect
connection to public telecommunication systems in the United Kingdom.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council Directive
89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility. IBM cannot accept responsibility for any failure to
satisfy the protection requirements resulting from a nonrecommended modification of
the product, including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The Limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Taiwan electrical emission statement
Japanese Voluntary Control Council for Interference (VCCI) statement
136
IBM xSeries 342: User’s Reference
Power cords
For your safety, IBM provides a power cord with a grounded attachment plug to use
with this IBM product. To avoid electrical shock, always use the power cord and plug
with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter's
Laboratories (UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord
set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a
maximum of 15 feet in length and a parallel blade, grounding-type attachment plug
rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSAcertified cord set consisting of a minimum 18 AWG, Type SVT or SJT, threeconductor cord, a maximum of 15 feet in length and a tandem blade, grounding-type
attachment plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a
grounding-type attachment plug. The cord set should have the appropriate safety
approvals for the country in which the equipment will be installed.
IBM power cords for a specific country or region are usually available only in that
country or region.
IBM power cord part
number
Used in these countries and regions
13F9940
Argentina, Australia, China (PRC), New Zealand, Papua New
Guinea, Paraguay, Uruguay, Western Samoa
13F9979
Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin,
Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep.,
Chad, China (Macau S.A.R.), Czech Republic, Egypt, Finland,
France, French Guiana, Germany, Greece, Guinea, Hungary,
Iceland, Indonesia, Iran, Ivory Coast, Jordan, Lebanon,
Luxembourg, Malagasy, Mali, Martinique, Mauritania, Mauritius,
Monaco, Morocco, Mozambique, Netherlands, New Caledonia,
Niger, Norway, Poland, Portugal, Romania, Senegal, Slovakia,
Spain, Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR,
Vietnam, former Yugoslavia, Zaire, Zimbabwe
13F9997
Denmark
14F0015
Bangladesh, Burma, Pakistan, South Africa, Sri Lanka
14F0033
Antigua, Bahrain, Brunei, Channel Islands, China (Hong Kong
S.A.R.), Cyprus, Dubai, Fiji, Ghana, India, Iraq, Ireland, Kenya,
Kuwait, Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar,
Sierra Leone, Singapore, Tanzania, Uganda, United Kingdom,
Yemen, Zambia
14F0051
Liechtenstein, Switzerland
14F0069
Chile, Ethiopia, Italy, Libya, Somalia
14F0087
Israel
1838574
Thailand
Appendix A. Product warranty and notices
137
IBM power cord part
number
6952301
138
IBM xSeries 342: User’s Reference
Used in these countries and regions
Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman
Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El
Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan,
Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan,
Trinidad (West Indies), United States of America, Venezuela
Index
A
AC power light 6
acoustical noise emissions 2
adapter
considerations 44
installing 45
ServeRAID 47
adapter fault tolerance 71
adaptive load balancing 71
adjusting
chair 9
controls 9
lighting 9
monitor 9
Advanced Configuration Options 18
Advanced Setup
Configuration/Setup main menu 14
Core Chipset Control 14
CPU Options 14
Memory Settings 14
PCI BUS Control 15
System Partition Visibility 14
air baffle 61
air circulation 9
air vents 9
antiglare filter 9
arranging workspace 9
auxiliary-device port
connector 69
description 69
pin assignments 69
availability features 4
B
backplane, SCSI 49
battery, replacing 119
bezel
removing 43
replacing 66
BIOS code
latest level 58
recovering 106
boot block jumper 31, 107
Boot Device Options 18
C
cable
lengths 10
SCSI, external devices 76
Universal Serial Bus 74
USB 74
cabling
Ethernet 70
cabling, ServeRAID adapter 47
CD-ROM drive 2, 48
CDs
ServerGuide 22
chair adjustments 9
circulation, air 9
Class A electronic emission notice 135
cleaning the monitor 9
clock frequency selection switch 32
comfort 9
components
color 27
major 27
system board 28
configuration
Configuration/Setup Utility 11
PXE Boot Agent Utility 11
SCSISelect Utility 11, 16
ServeRAID programs 11
ServerGuide CDs 11
with ServerGuide 23
Configuration/Setup main menu
Advanced Setup 14
date and time 13
devices and I/O ports 13
error logs 15
Exit Setup 15
Load Default Settings 15
Product Data 13
Restore Settings 15
Save Settings 15
Start Options 13
System Information 12
System Security 13
System Summary 12
Configuration/Setup Utility 11
Configure/View Host Adapter Settings 18
configuring
Ethernet 70
connector
auxiliary-device port 69
keyboard 68
mouse port 69
pointing-device port 69
serial port 68
Universal Serial Bus port 74
USB port 74
video 75
connectors
external port connectors 30
internal cable 29
options 28
controller
Ethernet 70
controls on front of server 5
cooling 2
Core Chipset Control
Advanced Setup 14
cover
139
removing 43
replacing 66
CPU Options
Advanced Setup 14
creating VLAN 73
D
data rate
Ethernet 70
date and time
Configuration/Setup main menu 13
DC power light 6
devices and I/O ports
Configuration/Setup main menu 13
diagnostic programs
description 93
error messages 96
starting 95
diagnostic tools 79
diagnostics panel 104
diskette drive 2, 48
drive
bays 48
CD-ROM 48
digital linear tape 48
diskette 48
DLT 48
hot-swap 48
installing
hot-swap 49
non-hot-swap 52
internal 48
SCSI 49
E
electrical input 2
electrical outlets 10
electronic emission Class A notice 135
emission requirements
electronic emission Class A notice 135
FCC Class A notice 135
environment 2
error logs
Configuration/Setup main menu 15
error messages. See messages
Ethernet
adapter fault tolerance 71
adaptive load balancing 71
cabling 70
Cisco Fast EtherChannel 71
configuring 70
creating VLAN 73
error messages 114
failover 70
high performance modes 71
IntraNetWare error messages 114
modes 71
NetWare error messages 114
140
Book Title
pin-number assignment 73
priority filters 71
priority packet mode 71
teaming 71
troubleshooting information 112
VLAN 72
Windows NT error messages 116
Ethernet port 70
Ethernet transmit/receive activity light 7
Exit Setup
Configuration/Setup main menu 15
extension cords 10
F
failover
Ethernet 70
fatigue 9
FCC Class A notice 135
features 2
ServerGuide 22
filler panel
drive bay 49
power supply bay 63
filters
priority 71
G
glare 9
H
hard disk drive light
activity 6
status 6
heat output 2
high priority queue 71
Host Adapter SCSI ID 18
Host Adapter SCSI Termination 18
hot-swap drive
installing 49
specifications 2
support 48
hot-swap fan, replacing 65
hot-swap power supply
installing 62
hub 74
I
IDE device, installing 54
IEEE 802.1p tagging 71
important notes 135
indicators on front of server 5
information light 7
input/output ports 67
installing internal drives 48
installing memory modules 55
installing options, general information 35
integrated
Ethernet 70
Integrated System Management Processor LED 104
internal drive bays 48
J
jumpers on system board 31
K
keyboard
angle of 9
arm and wrist position 9
keyboard port
connector 68
description 68
pin assignments 68
L
LEDs
diagnosing problems using 102
diagnostics panel 104
hard disk drive activity 6
hard disk drive status 6
power-supply 103
light
DC power 6
Ethernet transmit/receive activity 7
hard disk drive activity 6
hard disk drive status 6
information 7
on front of server 7
on operator information panel 7
SCSI hard disk drive activity 7
system information 7
system power 5
Light Path Diagnostics 103
light. See also LED
lighting 9
Load Default Settings
Configuration/Setup main menu 15
local area network
Ethernet 70
log
event/error 92
test 95
M
major components 27
Media Bay Ultra160 Hot Swap Conversion Kit option
48
memory module
specifications 2
supported 55
Memory Settings
Advanced Setup 14
messages
diagnostic programs 93, 96
Ethernet controller 114
POST 85
microprocessor
installing 58
specifications 2
modes 70
Ethernet 71
monitor
adjusting of 9
placement of 9
mouse port
connector 69
description 69
pin assignments 69
N
network connection
problems 112
networks 70
non-hot-swap drive
specifications 2
NOS installation
with ServerGuide 24
without ServerGuide 25
notices
electronic emission, Class A 135
FCC, Class A 135
miscellaneous 135
product 135
trademarks 134
O
office space, arranging 9
operator information panel 6, 7
options, external, connecting 66
overriding power-on password check 15
P
password
override switch 15
remote-control security settings 16
password override switch 32
passwords
power-on 15
PCI BUS Control
Advanced Setup 15
PCI expansion slots 2
locations 44
PCI plug and play
Index
141
Ethernet 70
pin-number assignments
Ethernet 73
planning workspace 9
plug and play
Ethernet 70
pointing-device port
connector 69
description 69
pin assignments 69
port
auxilliary device. See auxiliary-device port
Ethernet 70
keyboard. See keyboard port
mouse. See mouse port
pointing device. See pointing-device port
SCSI. See SCSI port
serial. See serial port
Ultra160 SCSI. See Ultra160 SCSI port
Universal Serial Bus. See Universal Serial Bus
port
USB. See USB port
video. See video port
POST
description 81
error messages 85
messages 85
POST error log 92
power cords 10, 137
power supply
installing 62
specifications 2
power-control button 6
power-on override switch 32
power-on password 15
System Security 13
power-on self-test. See POST
priority
filters 71
levels 71
packet mode 71
problem
network connection 112
product
notices 135
Product Data
Configuration/Setup main menu 13
PXE Boot Agent Utility 11
R
rack installation instructions 78
RAS feature 4
reducing glare 9
reliability features 4
Remind button 35
Remote Control Security Settings
System Security 13
reset button 6
Restore Settings
Configuration/Setup main menu 15
142
Book Title
S
safety information
electrical ix, 39
laser x, 40
laser products 53
lifting xi, 41
safety book 37
Safety Information book 37
Save Settings
Configuration/Setup main menu 15
screen filter 9
SCSI cable
external device 76
SCSI controller, integrated 49
SCSI device
installing 53
processing sequence for 49
SCSI Device Configuration 18
SCSI Disk Utilities 18
SCSI hard disk drive activity light 7
SCSI IDs 76
assignment of 49
for devices 49
SCSI Parity Checking 18
SCSI port
connector 76
description 75
pin assignments 76
SCSISelect Utility 11, 16
serial port
assignments, viewing 67
connector 68
description 67
pin assignments 68
server features 3
ServeRAID adapter
cable 47
ServeRAID programs 11
ServerGuide
additional programs 25
features 22
NOS installation 24
setting up multiple servers 24
using 21
ServerGuide CDs 11
with ServerGuide 23
service summary 122
serviceability features 4
setting up
multiple servers 24
shutting down the server 8
size 2
SMP 1
software coupon
ServerGuide 21
specifications 2
Start Options
Configuration/Setup main menu 13
starting server 7
static sensitive devices, handling 36
switches on system board
clock frequency selection 32
location 31
power-on override 32
switches on the system board
password override 32
symmetric multiprocessing 1
system board
external port connectors 30
internal cable connectors 29
jumpers 31, 33
LED locations 33
options connectors 28
switches 31
System Card Data
System Information 13
system environmental monitor subsystem LED 104
System Error LED 35
system error light 7
System Information
Configuration/Setup main menu 12
System Card Data 13
System Partition Visibility
Advanced Setup 14
system power light 5
system reliability 35
System Security
Configuration/Setup main menu 13
power-on password 13
Remote Control Security Settings 13
System Summary
Configuration/Setup main menu 12
T
description 74
pin assignments 74
V
venting of hot air 9
video 2
video port
connector 75
description 75
pin assignments 75
virtual LAN (VLAN) 72
virtual LAN mode (VLAN) 72
VLAN
creating 73
voltage regulator module, installing 60
VRM, installing 60
W
Web site
ServerGuide 21
web site 1
weight 2
work area, arranging 9
working inside server with power on 36
World Wide Web site 1
X
xSeries 3-Pack Ultra160 Hot-Swap Expansion Kit, installing 64
teaming 71
termination
SCSI devices 49
test log 95
trademarks 134
traffic class expediting 71
troubleshooting
Ethernet 112
troubleshooting charts 107
turning off the server 8
U
Ultra160 SCSI port
connector 76
description 75
pin assignments 76
United States electronic emission Class A notice 135
United States FCC Class A notice 135
Universal Serial Bus port
connector 74
description 74
pin assignments 74
USB port
connector 74
Index
143
144
Book Title
[email protected]
24P2883
File Number:
24P2883
Printed in the United States of America
on recycled paper containing 10%
recovered post-consumer fiber.
SC06-P458-90
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