SATO | CG4 Series | Instruction manual | SATO CG4 Series Instruction manual

Quick Guide
For printer model:
CG4 Series
CG408DT
CG412DT
Direct Thermal Type
CG408TT
CG412TT
Thermal Transfer Type
PN: 9001222A
Read this Quick Guide before using this product.
Keep this document available for future reference.
www.satoamerica.com
SATO America, Inc.
10350A Nations Ford Road
Charlotte, NC 28273
Main Phone: (704) 644.1650
Technical Support: (704) 644.1660
Technical Support Fax: (704) 644.1661
E-Mail: satosales@satoamerica.com
techsupport@satoamerica.com
www.satoamerica.com
© Copyright 2010 SATO America, Inc.
All rights reserved.
Reproduction in any manner of all or part of this document is prohibited.
The content of this document may be changed without prior notice.
Great care has been taken in the preparation of this document. If any problems, mistakes, or omissions are found,
please contact your SATO reseller or technical support center.
FCC Statement
The printer complies with the requirements in Part 15 of FCC Rules for a Class B Computing Device. Operating
the printer in a residential area may cause unacceptable interference to radio and TV reception. If the interference
is unacceptable, you can reposition the equipment, which may improve reception.
Safety Precautions
Safety Precautions
Please read the following information carefully before installing and using the printer.
Pictographic Symbols
This instruction manual and the printer labels use a variety of pictographic symbols to facilitate safe and
correct use of the printer and to prevent injury to others and property damage. The symbols and meanings for
them are given below. Be sure to understand these symbols well before reading the main text.
Warning
Caution
Ignoring the instructions marked
by this symbol and erroneously
operating the printer could result
in death or serious injury.
Ignoring the instructions marked
by this symbol and erroneously
operating the printer could result
in injury or property damage.
Example Pictographs
The
pictograph means “Caution is required.” A specific
warning symbol is contained inside this pictograph (The symbol at left is for electric shock).
The
pictograph means “Should not be done.” What is specifically prohibited is contained in or near the pictograph (The
symbol at left means “Disassembly prohibited”).
The
pictograph means “Must be done.” What is specifically
to be done is contained in the pictograph (The symbol at left
means “Unplug the power cord from the outlet”).
Warning
Do not set on an unstable area
• Do not set on an unstable area,
such as a wobbly table or
slanted area or an area subject
to strong vibration. If the printer
falls off or topples over, it could
injure someone.
Do not place containers full of water
or other liquid on the printer
• Do not place flower vases,
cups, or other containers holding liquids, such as water or
chemicals, or small metal
objects near the printer. If they
are spilled and get inside the
printer, immediately turn off the
power switch, unplug the power
cord from the outlet, and contact
your SATO reseller or technical
support center. Using the
printer in this condition could
cause a fire or electric shock.
Do not put objects inside the printer
• Do not insert or drop in metal or
burnable objects inside the
printer’s openings (cable outlets, etc.). If foreign objects do
get inside the printer, immediately turn off the power switch,
unplug the power cord from the
outlet, and contact your SATO
reseller or technical support
center. Using the printer in this
condition could cause a fire or
electric shock.
Use only the specified voltage
• Do not use other than the specified
voltage. Doing so could result in fire
or electric shock.
CG4 Series Quick Guide
Always ground the connections
• Always connect the printer’s
ground wire to a ground. Not
grounding the ground wire could
result in electric shock.
Handling of the power cord
• Do not damage, break, or modify the power cord. Also, do not
place heavy objects on the
power cord, heat it, or pull it
because doing so could damage the power cord and cause a
fire or electric shock.
• If the power cord becomes
damaged (core is exposed,
wires broken, etc.), contact your
SATO reseller or technical support center. Using the power
cord in this condition could
cause a fire or electric shock.
• Do not modify, excessively
bend, twist, or pull the power
cord. Using the power cord in
such a condition could cause a
fire or electric shock.
When the printer has been dropped or
broken
• If the printer is dropped or broken, immediately turn off the
power switch, unplug the power
cord from the outlet, and contact
your SATO reseller or technical
support center. Using the
printer in this condition could
cause a fire or electric shock.
Do not use the printer when something is abnormal about it
• Continuing to use the printer in
the event something is abnormal about it, such as smoke or
unusual smells coming from it,
could result in fire or electric
shock. Immediately turn off the
power switch, unplug the power
cord from the outlet, and contact
your SATO reseller or technical
support center for repairs. It is
dangerous for the customer to
try to repair it, so absolutely do
not attempt repairs on your own.
Do not disassemble the printer
• Do not disassemble or modify
the printer. Doing so could result
in fire or electric shock. Ask your
SATO reseller or technical support center to conduct internal
inspections, adjustments, and
repairs.
Regarding the cutter
• Do not touch the cutter with
your hands or do not put something into the cutter. Doing so
could result in an injury.
Using the head cleaning fluid
• Use of flame or heat around the
head cleaning fluid is prohibited.
Absolutely do not heat it or subject
it to flames.
• Keep the fluid out of reach of children to prevent them from accidentally drinking it. If the fluid is drunk,
immediately consult with a physician.
Page i
Safety Precautions
Caution
Power cord
Do not place in areas with high
• Keep the power cord away from
humidity
hot devices. Getting the power
• Do not place the printer in areas
cord close to hot devices could
with high humidity or where concause the cord’s covering to
densation forms. If condensamelt and cause a fire or electrition forms, immediately turn off
cal shock.
the power switch and do not use
• When unplugging the power
the printer until it dries. Using
cord from the outlet, be sure to
the printer while condensation is
hold it by the plug. Pulling it by
on it could result in electric
the cord could expose or break
shock.
the core wires and cause a fire
Carrying the Printer
or electric shock.
• When moving the printer,
• The power cord set that comes
always unplug the power cord
with the printer is especially
from the outlet and check to
made for this printer. Do not use
make sure all external wires are
it with any other electrical
disconnected before moving it.
devices.
Moving the printer with the wires
Top cover
still connected could damage
• Be careful not to get your finthe cords or connecting wires
gers pinched when opening or
and result in a fire or electrical
closing the top cover. Also be
shock.
careful the top cover does not
• Do not carry the printer with
slip off and drop.
paper loaded in it. The paper
Print head
could fall out and cause an
• The print head is hot after printinjury.
ing. Be careful not to get burned
• When setting the printer on the
when replacing paper or cleanfloor or a stand, make sure not
ing immediately after printing.
to get your fingers or hands
• Touching the edge of the print
pinched under the printer feet.
head immediately after printing
Power supply
could result in injury. Use cau• Do not operate the power
tion when replacing the label or
switch or plug in/unplug the
cleaning the print head.
power cord with wet hands.
• You should not replace the print
Doing so could result in electric
head without having received
shock.
the proper training.
Page ii
Loading paper
• When loading roll paper, be
careful not to get your fingers
pinched between the paper roll
and the supply unit.
When not using the printer for a long
time
• When not using the printer for a
long time, unplug the power
cord from the outlet to maintain
safety.
During maintenance and cleaning
• When maintaining and cleaning
the printer, unplug the power
cord from the outlet to maintain
safety
CG4 Series Quick Guide
Safety Precautions
Precautions for Installation and Handling
Printer operation can be affected by the printer environment.
Refer to the following instructions for installation and handling of CG4 Series printer.
Select a Safe Location
Place the printer on a surface that is flat and level.
If the surface is not flat and level, this may result in poor
print quality. This may also cause malfunction and
shorten the life span of the printer.
Do not place the printer on a location that
produces vibration.
Giving serious vibration or shock to the printer may
cause malfunction and shorten the life span of the
printer.
Keep the printer out of high temperature and humidity.
Avoid locations subject to extreme or rapid changes
in temperature or humidity.
Do not place the printer in a location subject to
water or oil.
Do not place the printer in a location where it will be
splashed with water or oil. Water or oil entering
inside the printer may cause a fire, electric shock, or
malfunction.
Avoid dust.
Dust build up may result in poor print quality.
Keep out of direct sunlight.
This printer has a built-in optical sensor. Exposure to
direct sunlight will make the sensor less responsive
and may cause the label to be sensed incorrectly.
Close the top cover when printing.
Power Supply
This printer requires an AC power supply.
Be sure to connect the printer to an AC power supply
via the supplied AC adapter.
Connect the power cord to a grounded power
outlet.
Provide a stable source of electricity to the
printer.
When using the printer, do not share its power outlet
with other electrical devices which could cause
power fluctuations and performance issues with your
printer.
Make sure that the printer is plugged into a grounded
power outlet.
CG4 Series Quick Guide
Page iii
Safety Precautions
Page iv
CG4 Series Quick Guide
Table of Contents
Table of Contents
Checking Accessories................................................................................................ 1-1
About the Box ....................................................................................................................... 1-1
Names of Parts............................................................................................................ 1-2
Turning On the Power ................................................................................................ 2-1
Power Setting........................................................................................................................ 2-1
Basic Specifications ................................................................................................... 3-1
SATO Group of Companies ....................................................................................... 4-1
SATO Group of Companies .................................................................................................. 4-2
CG4 Series Quick Guide
Page 1
Table of Contents
Page 2
CG4 Series Quick Guide
Section 1: Names of Parts
CHECKING ACCESSORIES
Make sure that you have received all of the following items in the package. If there are any accessories
missing, contact your SATO reseller.
User documents
(Quick Guide, warranty)
AC power cord
AC adapter
ABOUT THE BOX
Please retain both the box in which the printer was packed, and the cushioning material (cushions that hold
the printer in place). If you need to send in the printer for repair, repack it in this box.
CG4 Series Quick Guide
Page 1-1
Section 1: Names of Parts
NAMES OF PARTS
Front view
1
5
6
2
7
3
8
4
1
2
Operator panel
7
It consists of two contact buttons and two
LED indicators (green and red).
The LED lights or blinks red when an error is
detected in the printer.
Top cover
During printer configuration setting, the
ERROR indicator responses in conjunction
with the ON LINE (POWER) indicator to show
the modes of the printer.
Open this cover to load the media and ribbon.
3
Cover open/close latch
Pull these latches on both sides of the printer
forward to open the Top cover of the printer.
4
Media ejection slot
Opening for media output.
5
POWER button
Press this button to turn the power on or off.
6
ERROR LED indicator
8
ON LINE (POWER) LED indicator
The LED lights green when the printer is online
and blinks green when the printer is offline.
During printer configuration setting, the ON
LINE (POWER) indicator responds in
conjunction with the ERROR indicator to show
the modes of the printer.
FEED/LINE button
Press this button to select the printer status
(online/ offline) or to feed the media.
Page 1-2
CG4 Series Quick Guide
Section 1: Names of Parts
Back view
Type1:
USB and RS232C interface on-board
USB and RS232C on-board
10
11
11
12
12
13
9
USB and LAN interface on-board
14
10
15
10
9
Type2:
USB and LAN on-board
11
13
11
USB and IEEE interface on-board
12
10
13
14
16
11
15
9
Media inlet
13
To connect printer to the host computer using
LAN interface.
An opening for Fan-folded media or media
from unwinder to feed in to the printer.
10
DC input power terminal
Supplies power to the printer by inserting the
power cable via the AC adapter.
11
LAN interface terminal
14
IEEE interface terminal
To connect printer to the host computer using
IEEE interface.
USB interface terminal
To connect printer to the host computer using
the USB interface.
12
RS-232C interface terminal
To connect printer to the host computer using
RS-232C interface.
Or, to connect the optional Keypad, Scanner or
Smart keyboard to the printer.
CG4 Series Quick Guide
Page 1-3
Section 1: Names of Parts
Internal view when Top cover is opened
15
15
16
17
18
18
19
20
20
19
21
21
22
22
CG408TT/ CG412TT
15
Print head
CG408DT/ CG412DT
20
A guide for the media to feed properly.
This component is used to print on the media.
Perform maintenance at regular intervals.
16
17
21
Platen roller
This roller feeds the media. Perform
maintenance at regular intervals.
Pull out lever
This is used to pull out the ribbon unit from the
top cover for ribbon loading.
18
Detects the I-Mark on the media or gap of the
label.
Ribbon unit
Used to load the ribbon and wind up the used
ribbon.
Media guide and I-Mark/ Gap sensor
22
Optional device compartment
Used to install optional cutter or dispenser unit.
Roll media holder
To hold the roll media.
19
Media guide slide lever
Set to meet the size of the media used.
Page 1-4
CG4 Series Quick Guide
Section 1: Names of Parts
When Top cover is opened (Cutter Type, Optional)
Paper holder
Paper holder slide lever
Paper sensor
Platen roller
Cutter unit
When Top cover is opened (Dispenser Type, Optional)
Paper holder
Paper holder slide lever
Paper sensor
Platen roller
Dispenser paper sensor
Backing paper discharge outlet
(When the dispenser unit is open)
Dispenser unit
CG4 Series Quick Guide
Page 1-5
Section 1: Names of Parts
When Top cover is opened (Linerless Type, Optional)
Paper holder
Paper holder slide lever
Paper sensor
Platen roller
Linerless paper sensor
Page 1-6
CG4 Series Quick Guide
Section 2: Turning On the Power
TURNING ON THE POWER
POWER SETTING
Connect the DC power cord of the AC adapter to the printer and turn on the power.
1. Connect the AC power cord to the AC adapter.
AC adapter
AC power cord
CG4 Series Quick Guide
Page 2-1
Section 2: Turning On the Power
2. Connect the printer to the AC adapter. Connect the AC adapter to the AC power outlet. When connecting
the DC power cord to the printer’s power connector, make sure the DC power cord connector is oriented
properly. When connecting the DC power cord to the printer connector, use one hand to hold the printer
while using the other hand to plug in the cord
DC input power terminal
(Power connector)
Make sure the flat side
of the DC power cord is
facing up.
Plug
DC power cord
3. Press the POWER button on the operation panel of the printer. The ON LINE (POWER) lamp is on. Check
that the ON LINE (POWER) lamp is on.
Page 2-2
CG4 Series Quick Guide
Section 2: Turning On the Power
4. Press the POWER button to turn off the printer. When the power is off, the ON LINE (POWER) lamp turns
off.
CAUTION
•
•
The power cord set supplied with this printer is only for use with this printer. Do not use it for other electrical
products.
Do not operate the POWER button or plug in/unplug the power cord with wet hands. Doing so could result
in electric shock.
CG4 Series Quick Guide
Page 2-3
Section 2: Turning On the Power
Page 2-4
CG4 Series Quick Guide
Section 3: Basic Specifications
BASIC SPECIFICATIONS
Model name
CG408 DT
CG412 TT
CG408 TT
Printing method
Direct Thermal
Head density
(resolution)
203 dpi (8 dots/
mm)
Printing effective
area
4.09” wide x 11.81” pitch
(104 mm wide x 300 mm pitch)
Unprintable area
Label:
Length direction Upper: 0.06” (1.5 mm) Lower: 0.06” (1.5 mm)
(Not including backing paper)
Width direction Left: 0.06” (1.5 mm) Right 0.06” (1.5 mm)
(Not including backing paper)
CG412 TT
Thermal Transfer (Direct Thermal/
Thermal Transfer)
305 dpi (12 dots/
mm)
203 dpi (8 dots/
mm)
305 dpi (12 dots/
mm)
Linerless label
Length direction Upper: 0.16” (4.0 mm) Lower: 0.06” (1.5 mm)
Width direction Left: 0.06” (1.5 mm) Right: 0.06” (1.5 mm)
Printing speed
1.97, 2.95, or 3.94 inches/second (50, 75 or 100 mm/second) (Setting: 2, 3, 4)
* Printing speed varies, depending on paper type and usage environment.
Paper type /
Paper shape
Roll paper (Face-out or face-in winding)
We recommend using paper manufactured by SATO.
Paper thickness
60 to 190μm (0.06 to 0.19 mm)
CG4 Series Quick Guide
Page 3-1
Section 3: Basic Specifications
Model name
Label size
CG408 DT
CG412 TT
CG408 TT
CG412 TT
Label
Continuous type
Width: 0.87 to 4.21 in. (Backing paper 0.98 to 4.33 in.); 22 to 107 mm (Backing
paper 25 to 110 mm)
Pitch: 0.28 to 11.81 in. (Backing paper 0.39 to 11.93 in.); 7 to 300 mm (Backing
paper 10 to 303 mm)
Cutter type
Width: 0.87 to 4.21 in (Backing paper 0.98 to 4.33 in.); 22 to 107 mm (Backing
paper 25 to 110 mm)
Pitch: 0.87 to 11.81 in. (Backing paper 0.98 to 11.93 in.); 22 to 300 mm (Backing
paper 25 to 303 mm)
Dispenser type
Width: 0.87 to 4.21 in. (Backing paper 0.98 to 4.33 in.); 22 to 107 mm (Backing
paper 25 to 110 mm)
Pitch: 0.87 to 3.94 in. (Backing paper 0.98 to 4.06 in.); 22 to 100 mm (Backing
paper 25 to 103 mm)
Tear-off type
Width: 0.87 to 4.21 in. (Backing paper 0.98 to 4.33 in.); 22 to 107 mm (Backing
paper 25 to 110 mm)
Pitch: 0.87 to 11.81in. (Backing paper 0.98 to 11.93 in.); 22 to 300 mm (Backing
paper 25 to 303 mm)
Linerless type (label without backing paper)
Width: 0.87 to 4.33 in.;22 to 110 mm
Pitch: 0.87 to 3.94 in.; 22 to 100 mm
Non-adhesive label
Continuous type
Width: 0.98 to 4.33 in.; 25 to 110 mm
Pitch: 0.39 to 11.81 in.; 10 to 303 mm
Cutter type
Width: 0.98 to 4.33 in.; 25 to 110 mm
Pitch: 0.98 to 11.81 in.; 25 to 303 mm
Tear-off type
Width: 0.98 to 4.33 in.; 25 to 110 mm
Pitch: 0.98 to 11.81 in.; 25 to 303 mm
Outer diameter of
paper or Roll size
Page 3-2
Maximum ø5.04” (ø128 mm)
Inner diameter of roll core: ø1.5” (ø40 mm)
CG4 Series Quick Guide
Section 3: Basic Specifications
Model name
CG408 DT
CG412 TT
CG408 TT
CG412 TT
Ribbon size
Ribbon type
Ribbon winding
direction
-
Label issuing
mode
Standard: Continuous mode, Tear off mode, Sensor-off mode
Option: Dispenser mode, Cutter mode, Linerless mode
Dimensions
7.05 (W) x 9.37 (D) x 6.81 (H) in.
179 (W) x 2238 (D) x 173 (H) mm
*Excluding the protrusion portion.
Weight
3.75 pounds; 1.7 kg
Power specifications
AC adapter
Input power voltage: AC 100V to 240V +/-10% (full range)
Frequency: 50/60Hz
Output power voltage: DC 19V
Power consumption
Input power voltage conditions: AC 100V
At peak: 50 W (at 30% printing ratio)
During standby: 2.5W
Environmental
conditions (temperature and
humidity)
Operating environment: 39.2 to 100.4°F; 4 to 38°C; 30 to 80% RH (However, no
condensation)
Storage environment: 14.0 to 140°F; -10 to 60°C; 15 to 85% RH (However, no
condensation)
(Not including ribbon, labels, and other supplies)
Interface
Select one of the following (The factory will provide the unit with the selected
interface.)
1. USB (B type) and RS-232C (D-SUB 9-pin)
2. USB (B type) and LAN (10 BASE-T/100 BASE-TX auto switching)
3. USB (B type) and IEEE1284
Options
Cutter unit, Dispenser unit (with dispenser paper sensor), RTC kit,
Non-cutter unit for linerless label, Simplified input Keypad, TSC Smart Keyboard,
1D barcode scanner
LED
1. Error: (Red)
2. ON LINE (POWER): (Green)
Operation button
[POWER], [FEED/LINE]
Paper length
detection sensor
I-mark sensor (Reflective type)
Label gap sensor (Transmissive type)
CG4 Series Quick Guide
Length: 328.08 feet; 100 m
Width: 3.94 in. +/_0.02 in.; 110 +/-0.5
mm
Outer diameter: Maximum ø1.5 in.;
ø38 mm
(Inner diameter of ribbon core: ø0.50
in; ø12.7 mm)
Winding direction: Face out
Ribbon winding method: Ribbon core
winding method
* We recommend use of carbon ribbon
manufactured or specified by SATO.
4.19 pounds; 1.9 kg
Page 3-3
Section 3: Basic Specifications
Model name
CG408 DT
CG412 TT
CG408 TT
CG412 TT
Barcode
UPC-A/UPC-E, JAN/EAN, CODE39, CODE93, CODE128, GS1-128
(UCC/EAN-128), CODABAR (NW-7), ITF, Industrial 2 of 5, Matrix 2 of 5,
BOOKLAND, MSI, POSTNET, GS1 DataBar (RSS)
* GS1 DataBar is the new version of RSS-14.
2D barcode
PDF417 (Ver. 2.4), MAXI code (Ver. 3.0), QR code, GS1 DataMatrix (ECC200)
Composite symbol
EAN-13 Composite (CC-A/CC-B)
EAN-8 Composite (CC-A/CC-B)
UPC-A Composite (CC-A/CC-B)
UPC-E Composite (CC-A/CC-B)
GS1-128 Composite (CC-A/CC-B/CC-C)
GS1 DataBar Composite (CC-A/CC-B)
GS1 DataBar Truncated Composite (CC-A/CC-B)
GS1 DataBar Stacked Composite (CC-A/CC-B)
GS1 DataBar Stacked Omni-Directional Composite (CC-A/CC-B)
GS1 DataBar Limited Composite (CC-A/CC-B)
GS1 DataBar Expanded Composite (CC-A/CC-B)
GS1 DataBar Expanded Stacked Composite (CC-A/CC-B)
* GS1 DataBar is the new version of RSS-14.
Standard installed fonts
Bitmap font
U font 5 x 9 dots (alphanumeric characters and symbols)
S font 8 x 15 dots (alphanumeric characters and symbols)
M font 13 x 20 dots (alphanumeric characters and symbols)
WB font 18 x 30 dots (alphanumeric characters and symbols)
WL font 28 x 52 dots (alphanumeric characters and symbols)
XU font 5 x 9 dots (alphanumeric characters and symbols)
XS font 17 x 17 dots (alphanumeric characters and symbols)
XM font 24 x 24 dots (alphanumeric characters and symbols)
XB font 48 x 48 dots (alphanumeric characters and symbols)
XL font 48 x 48 dots (alphanumeric characters and symbols)
OCR-A
15 x 22 dots (alphanumeric and symbols)
OCR-B
20 x 24 dots (alphanumeric and symbols)
OCR-A
22 x 33 dots (alphanumeric and symbols)
OCR-B
30 x 36 dots (alphanumeric and symbols)
Simplified Chinese (2.6 MB)
Gothic type GB2312 24 x 24 dots
Korean (1.6 MB)
Gothic type KSX1001 16 x 16 dots
Mincho type KSX1001 24 x 24 dots
Rasterized font
CG Times (alphanumeric and symbols)
CG Triumvirate (alphanumeric and symbols)
Outline font
Alphanumeric and symbols
Printing direction
(Characters and
barcode)
Characters: 0°, 90°, 180°, 270°
Barcode: Parallel 1 (0°), Parallel 2 (180°), Serial 1 (90°), Serial 2 (270°)
Barcode ratio
1:2, 1:3, 2:5, Free specification
Page 3-4
CG4 Series Quick Guide
Section 3: Basic Specifications
Model name
CG408 DT
CG412 TT
CG408 TT
Magnification
ratio
(Characters and
barcode)
Characters: Vertical 1 to 12 times, horizontal 1 to 12 times
Barcode: 1 to 12 times
Standard functions
1. Status return function
2. Graphic function
3. Sequential number function
4. Form overlay function
5. Custom character registration function
6. Black/white inversion function
7. Ruled line function
8. Format registration function
9. Zero slash switching function
Self-diagnostic
function
1. Paper end detection
2. Cover open detection
3. Test print
4. Ribbon end detection (for thermal transfer type only)
5. Cutter error (when the cutter unit is installed)
Noise (EMC)
standard
FCC15B Class B
Safety standards
UL60950-1(2001), CSA22.2 No. 60950-1-03
CG412 TT
Notice regarding the registered trademarks and trademarks of other companies:
QR Code is a registered trademark of DENSO WAVE INCORPORATED.
CG4 Series Quick Guide
Page 3-5
Section 3: Basic Specifications
Page 3-6
CG4 Series Quick Guide
Section 4: SATO Group of Companies
SATO GROUP OF COMPANIES
CG4 Series Quick Guide
Page 4-1
Section 4: SATO Group of Companies
SATO GROUP OF COMPANIES
Asia Pacific & Oceania Region
SATO ASIA PACIFIC PTE. LTD.
438A Alexandra Road #05-01/04,
Alexandra Technopark, Singapore 119967
Tel: +65-6271-5300
Fax: +65-6273-6011
Email: technical@satoasiapacific.com
www.satoasiapacific.com
SATO AUTO-ID MALAYSIA SDN. BHD.
SATO NEW ZEALAND LTD.
30 Apollo Drive, Mairangi Bay
Auckland, New Zealand
Tel: +64 9-477-2222
Fax: +64-9-477-2228
Email:
global.warranty@satonewzealand.com
www.satonewzealand.com
European Region
No.25, Jalan Pemberita U1/49,
Temasya Industrial Park, Section U1,
40150 Shah Alam, Selangor Darul Ehsan,
Malaysia
Tel: +60-3-7620-8901
Fax: +60-3-5569-4977
Email: service@satosms.com.my
www.satoasiapacific.com
SATO LABELLING SOLUTIONS
EUROPE GmbH (BELGIUM)
SATO AUTO-ID (THAILAND) CO., LTD.
SATO LABELLING SOLUTIONS
EUROPE GmbH (GERMANY)
292/1 Moo 1 Theparak Road,
Tumbol Theparak, Amphur Muang,
Samutprakarn 10270, Thailand
Tel: +66-2-736-4460
Fax: +66-2-736-4461
Email: technical@satothailand.com
www.satothailand.co.th
SATO SHANGHAI CO., LTD.
307 Haining Road, ACE Bldg,
10th Floor, Hongkou Area, Shanghai,
China 200080
Tel: +86-21-6306-8899
Fax: +86-21-6309-1318
Email: tech@satochina.com
www.satochina.com
SATO ASIA PACIFIC PTE. LTD.
Korea Representative Office
6F, Korea Housing Center,
Yeouido-dong 45-11, Yeongdeungpo-gu,
Seoul, Korea 150-736
Tel: +82-2-761-5072
Fax: +82-2-761-5073
Email: technical@satoasiapacific.com
www.satoasiapacific.com
SATO ASIA PACIFIC PTE. LTD.
India Representative Office
Regus Level 2, Connaugh Place,
Bund Garden Road, Pune. 411001, India
Tel: +91-20-4014-7747
Fax: +91-20-4014-7576
Email: technical@satoasiapacific.com
www.satoasiapacific.com
SATO AUSTRALIA PTY LTD.
1/1 Nursery Avenue, Clayton Business
Park, Clayton, VIC 3168 Australia
Tel: +61-3-8814-5330
Fax: +61-3-8814-5335
Email: enquiries@satoaustralia.com
www.satoaustralia.com
Leuvensesteenweg 369,
1932 Sint-Stevens-Woluwe, Belgium
Tel: +32-2-788-80-00
Fax: +32-2-788-80-80
Email: info@nl.satoeurope.com
www.satoeurope.com
Ersheimer Straße 71,
69434 Hirschhorn, Germany
Tel: +49-6272-9201-160
Fax: +49-6272-9201-347
Email: service@de.satoeurope.com
www.satoeurope.com
SATO LABELLING SOLUTIONS
EUROPE GmbH (NORWAY)
Hovfaret 4 0275 Oslo, Norway
Tel.: +47-225-106-70
Fax: +47-225-106-71
Email: kundeservice@satonorge.com
www.satoeurope.com
SATO LABELLING SOLUTIONS
EUROPE GmbH (NETHERLANDS)
Techniekweg 1b, 3481 MK Harmelen,
Netherlands
Tel.: +31-348-444437
Fax: +31-348-446403
Email: info@nl.satoeurope.com
www.satoeurope.com
SATO LABELLING SOLUTIONS
EUROPE GmbH (ITALY)
Viale Europa 39/1,
20090 Cusago, Milano, Italy
Tel.: +39-2-903-944-64
Fax: +39-2-903-940-35
Email: info@it.satoeurope.com
www.satoeurope.com
SATO LABELLING SOLUTIONS
EUROPE GmbH (SWITZERLAND)
Allmendstraße 19,
8320 Fehraltorf, Switzerland
Tel: +41-44-954-84-00
Fax: +41-44-954-84-09
Email: info@ch.satoeurope.com
www.satoeurope.com
• Extensive contact information of worldwide SATO operations
can be found on the Internet at www.satoworldwide.com
Page 4-2
SATO LABELLING SOLUTIONS
EUROPE GmbH (AUSTRIA)
Niederlassing Austria
Jochen-Rindt-Straße 13
1230 Wien, Austria
Tel: +43-2762-52690
Fax: +43-2762-52018
Email: info@at.satoeurope.com
www.satoeurope.com
SATO LABELLING SOLUTIONS
EUROPE GmbH (DENMARK)
Naverland 29A DK-2600
Glostrup, Denmark
Tel.: +45-43204700
Fax: +45-43204709
Email: info@dk.satoeurope.com
www.satoeurope.com
SATO POLSKA SP. Z O.O.
ul. Wrocławska 123, Radwanice,
55-015 Św. Katarzyna, Poland
Tel: +48-71-381-03-60
Fax: +48-71-381-03-68
Email: info@sato.pl
www.sato.pl
SATO IBERIA S.A.
Dels Corrals Nous, 35-39
Pol. Can Roqueta, 08202 - Sabadell
Barcelona, Spain
Tel: +34-902-333-341
Fax: +34-902-333-349
Email: info@es.satoeurope.com
www.satoeurope.com
SATO FRANCE S.A.S.
Parc d'Activités, Rue Jacques Messager,
59 175 Templemars, France
Tel: +33-3-20-62-96-40
Fax: +33-3-20-62-96-55
www.satoeurope.com
SATO UK LTD.
Valley Road, Harwich,
Essex CO12 4RR, United Kingdom
Tel: +44-1255-240000
Fax: +44-1255-240111
Email: enquiries@satouk.com
www.satouk.com
American Region
SATO AMERICA, INC.
10350-A Nations Ford Road, Charlotte,
NC 28273, U.S.A.
Tel: +1-704-644-1650
Fax: +1-704-644-1662
www.satoamerica.com
SATO LABELING SOLUTIONS
AMERICA, INC.
1140 Windham Parkway, Romeoville,
Illinois 60446, U.S.A.
Tel: +1-800-645-3290
Fax: +1-630-771-4210
www.satolabeling.com
CG4 Series Quick Guide
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