Zebra | P310C | Specifications | Zebra P310C Specifications

Zebra Technologies
Card Printer Business Unit
P420 User Training
Module 22
1
Agenda
• Topics We Will Cover
– Product Overview
– Supplies Overview
– Installation of Supplies
– Operation of The System
– User Maintenance
2
Zebra Technologies
Card Printer Business Unit
Overview
3
The P420 Plastic Card Printer
• The P420 Is an All New Industrial Class Dual-sided
Color Card Printer From Eltron Card Printer Products
• The P420 Provides the Best Combination of Features
for the Best Price of Any Printer in Its Class
• The Eltron P420 Is the Newest Member of the Widest
Product Range of Plastic Card Printers on the Market
4
Where P420 Fits
Card Security
Card Durability
P720
P520
Functionality
Print Volume
P420
P310C
P310F
Market Size
5
What’s New in the P420
• Incorporates All the Great New Features of the
P310
– 32 Bit Processor
– Polycarbonate Frame
– Cleaning Cartridge
– Card Thickness Control
– Auto Ribbon Synchronization
– Magnetic Stripe Encoder
– Flash Based Firmware
– Packaging
6
What’s New in the P420
• Plus All New Features:
– Rugged Metal Enclosure With Transparent Window
– Easy to Use 2 Line 16 Digit LCD Display Control Panel and
Tone
– Encoded Card Reject Hopper With Card Counter
– 100 Card Capacity Card Feeder With Single Card Feed Slot
– 250 Dual Sided Card Ribbon Capacity (YMCKOK)
– Centronics Parallel Interface
– 4 Megabytes Standard Memory
7
– Rotary Flipper Design
Zebra Technologies
Card Printer Business Unit
Hardware
8
Product Overview
• Color Dye Sublimation and /
or Monochrome Thermal
Transfer Edge to Edge Printing
• Dual Sided Color Printing at
300 Dpi
(12 Dots/mm)
• Easy to Use LCD Control
Panel
• Rugged Metal Construction
•
One Year Warranty
•
Optional Internal Mag Stripe Encoding
•
Optional Smart Card Contact Station
• 102 Cards/Hour (YMCKOK)
9
• 4 MB Memory Standard
Specifications
Technology
Print Resolution
Print Speed
Bar Codes
Interface
Dye Sublimation
Thermal Transfer
300dpi
102 CPH YMCKOK
(Color on Front Black on back)
Code39, 2/5 interleave
& standard, code128,
Monarch, UPC A,
EAN8,13.
Centronics Parallel
or RS232
10
Specifications
Card Type
ISO Format
Magnetic Encoding
Smart Encoding
Card Dimension
CR80-ISO 7810
MAG:
7811
SMART : 7816
3 Tracks
( ISO & Custom )
2 Media Recording
300 OERSTEDS
4000 OERSTEDS
SCRATCH RESISTANT
ENCODER
ISO 7816
85.6 x 53.98 mm
10 to 60 mil (mono)
20 to 60 mil (color)
11
Specifications
Memory Expansion
Input Hopper
Output Hopper
Printer Dimensions
Standard
4 meg
300 cards (10mil)
100 cards (30 mil)
300 cards (10mil)
100 cards (30 mil)
Depth: 10.17” (254mm)
Width: 20.90” (523mm)
Height: 10.76” (269mm)
Weight : 27.5 lbs (12.5 kg)
12
P420 Process Diagram
Card Travel
Reverse
Exit
Hopper
Completed
Cards
Stacked
Encoder
Print
Station
Smart
Card
Flip
Station
Feed
Mag-Stripe
Encoding
(optional)
Color and
Monochrome
Printing
Card Turned
Over and
Returned to
Print Station
Card
Hopper
Smart Card
Station
(optional)
13
P420
Optional
Encoder
Card Hopper
Print Head
Assembly
Optional Smart
Card Contact
Station
Flipper
Control Panel
Card Feeder
Ribbon Take-Up
Ribbon Feed
Cleaning Roller
Assembly
Reject Hopper
14
Zebra Technologies
Card Printer Business Unit
Consumables
15
Ribbons Supported In the P420
• YMCKO
–
–
–
–
–
• KdO
Yellow
Magenta
Cyan
Black Resin
Varnish Overlay
– Monochrome
• Dye Sublimation
– Varnish
• KrO
• YMCKOK
–
–
–
–
–
–
Yellow
Magenta
Cyan
Black Resin
•
Varnish Overlay
Black Resin
– Monochrome
• Resin
– Varnish
H
– Hologram
16
Cards
• Recommended Card Media
– PVC
– Composite
• Card Thickness
– 10 mil to 60 mil (.25mm to 1.524mm)
– ISO CR-80 - ISO 7810 2.125” X 3.385” (54mm
X 86mm)
17
Understanding The P420 Part Number
• P420C-X1 X2 X3 X5 - Y1 Y2 Y3
– X1 Smart Card Contact Station
• 0 = None
• E = Yes
– X2 Magnetic Encoder
• 0 = None
• M = Yes
– X3 Magnetic Encoder Defaults
•
•
•
•
•
0 = None
1 = Stripe Down HiCo
2 = Stripe Down LoCo
3 = Stripe Up HiCo
4 = Stripe Up LoCo
– X4 Memory
Expansion
• 0 = Standard
(Always 0, No
Expansion Offered)
– X5 Interface
• P = Parallel
• S = Serial
18
Understanding The P420 Part Number
• P420C-X1 X2 X3 X5 - Y1 Y2 Y3
– Y1 Power Cord
• A = 120V A.C. U.S.
• E = 220V A.C. European
• U = 240V A.C. U.K.
– Y2 User Documentation
•
•
•
•
•
•
•
•
•
•
C = Chinese
E = English
F = French
G = German
I = Italian
P = Brazilian Portuguese
S = Spanish
A = English & Spanish
B = French & German
0 = None
– Y3 Software
• C = WindCard CD Only
• F = Windows Drivers
Only (Floppy Disk)
• B = WindCard CD and
Windows Drivers
(Floppy Disk)
• 0 = None
19
Part Number Example
• P420C- E M 1 0 P - A A B
– P420 Color Printer With:
•
•
•
•
•
Smart Card Contact Station
Magnetic Encoder
Stripe Down HiCo
Standard Memory (only option)
Parallel Interface
• 120V U.S Power Cord
• English & Spanish Documentation
• WindCard CD and Windows Drivers on Floppy Disk
20
Zebra Technologies
Card Printer Business Unit
Installing The Printer
21
Installing The Printer
• Un-box the Printer and Set It on a Flat
Surface
• Remove All the Shipping Tape
22
Printed Card Hopper
• Hook the Card Hopper Onto the Printer
23
Cleaning Roller Assembly
• Remove the Cleaning Roller and Cleaning Roller
Assembly From the Accessory Box
• Install the Cleaning Roller Into the Assembly As
Shown
Carefully peel off wrapper
from new Cleaning Roller
Install new Upper Roller into assembly. To avoid
contamination, always hold the cleaning roller
assembly by the ends.
24
Cleaning Roller Assembly
• Insert the Cleaning Roller Assembly Into
the Printer As Shown
25
Cleaning Roller Assembly
26
P420 Rear Connectors
• Connect the Printer Power Cord and
Communications Cable
Manual Holder
Optional
Smart Card
Communications Port
AC Power
Power Switch
Centronics Parallel
Communications Connector
27
Zebra Technologies
Card Printer Business Unit
P420 Front Panel
28
Front Control Panel
• The Front Panel of the Printer Has Two LED's
and a 32 Character Two Line Display to Report
Information to the User
29
LED’S
• Power LED
– On when power is
applied
• Alert LED (with beeper)
– LED is on when an error
condition exists
• The Beeper will sound
three alert “beeps” and
the LCD display will
show the associated
error message
30
Buttons
• Menu Button (Left)
– Brings printer into the
Menu Mode when
pressed with the
printer showing
READY on the LCD
display
– Used in Menu Mode
to scroll through Menu
Options
– Beeps when pressed
31
Buttons
• Select / Reset Button
(Right)
– Used to clear an error status
(when LCD shows an error
report and Alert LED is on)
• Also invokes automatic
retry of the operation
which gave the error
– Used in Menu Mode to
select a Menu Option,
thereby causing selection of
the associated function or
sub-menu
– Beeps when pressed
32
LCD
• Backlighted LCD
– Provides Dynamic
Feedback of Printer
Operation and Error
Conditions to the User
– Provides Interactive
Selection of Additional
Features
• Two Modes
– Status and Error Reporting
– Menu Mode, Which
Provides Access To:
• Cleaning Functions
• Printer Information
• Self Test Functions
33
LCD
• LCD Functions and
Messages Will Be
Explained Later in This
Presentation
34
Zebra Technologies
Card Printer Business Unit
Installing The Ribbon
35
Preparing The Ribbon
• Remove the New
Ribbon From the Box
• White Cores Are The
Standard 200 to 250
Image Size
• Blue Cores Are The
Enhanced 350 Image
Size
• Both Can Be Used in the
P420
36
Installing The Ribbon
• Open the Print Head by Pressing the Front Latch
Front Latch
37
Installing The Ribbon
• The Ribbon Comes Attached to the Take- Up
Core and Will Only Install Onto the Spindles
in One Direction
– Excess Core Toward the Outside of the Printer
Excess Core
38
Installing The Ribbon
• Unroll Enough Ribbon to Span the Distance
Between the Supply and Take-up Spindles and
Loop Under the Print Head
– Align the Supply and Take-up Cores With the Spindles
– At the Same Time Slide Both the Supply and the Takeup Cores All the Way Onto Their Respective Spindles
– DO NOT TURN THE SPINDLES BY HAND TO
TAKE-UP THE SLACK,
SLACK THE PRINTER WILL
AUTOMATICALLY DO THIS WHEN THE PRINT
HEAD IS CLOSED
– Close The Print Head and the Ribbon Will
Automatically Advance to the Proper Alignment
• Yellow Panel
39
Installing The Ribbon
Press The Rear Latch
40
Selecting The Proper Ribbon
• Ribbon Synchronization Only Happens on
Multi-panel Ribbons (I.E. Color or
Monochrome With an Overlay)
• The Printer Ships With the Default Setting of
YMCKO
• If the Ribbon Does Not Align Properly
(Yellow Panel for Color or Black Panel for
KrO, KdO)
– Select the Proper Ribbon Using the Windows
Driver or Your Application Software
41
Zebra Technologies
Card Printer Business Unit
Installing The Cards
42
Card Input Hopper
• New Plastic Cards Will Often Stick Together When
First Removed From The Packaging
– A Simple Shuffling Of The Cards Will Greatly Reduce
This Phenomenon
– Be Extremely Careful Not To Bend or Scratch The Cards
• Cards Are Protected From Outside Contaminants
• Loading New Cards Is As Easy As 1,2,3,4
• Card Weight Is Permanently Attached to the Hopper
43
Loading The Cards
1 - Empty
3 - Insert Cards
2 - Open
4 - Close
44
Adjusting For Card Thickness
• Card Gate Control
– Adjust the Gage for the Proper Card Thickness
From 10 to 60 Mil
Card Gate Control
45
Card Gate Thickness
• Card Thickness :
– A - 60 mil (1.524 mm) to 50 mil (1.27
mm)
– B - 40 mil (1.016 mm)
– C - 30 mil (0.762 mm)
– D - 20 mil (0.508 mm)
– E* - Less than 20 mil (0.508 mm)
*
– Start at the lowest position and move gage up to
match card thickness.
– For other card thickness, start gage at the lowest
position and move up until cards feed
46
Testing The Printer
• Print a Self Test Card (Stand Alone)
– Turn the Printer Off
– Press and Hold the Clear / Select Button and Power
on the Printer
– Release the Button When the Display Says Self
Test
• The Test Card Can Also Be Printed Through
the Menu on the Front Control Panel, Which
Will Be Covered Later
47
Testing Communications
• Print a Self Test Card From the Windows
Driver
–
–
–
–
From Windows Start Menu Access Printers
Right Click on the P420 Driver Icon
Select Properties
On the “General Tab” Select The “Print A Test
Page” Button
– The Printer Will Print the Same Test Card As the
Stand Alone Test
– If No Test Card Is Printed There Is a Problem With
the Communications From the Host to the Printer
48
Zebra Technologies
Card Printer Business Unit
LCD Status And Error Mode
49
LCD Messages
• Status and Error Reporting
– Uses the top line of the display
– Printer Status
• Dynamic reporting showing the operation
currently in progress on the printer
• Allows user to understand and track progress of
a printing operation
– Error Status
• Active when the Alert LED and Alert Beeper
indicate the presence of an error
• LCD provides description of the error condition
50
Status And Error Messages
Screen Message
INITIALIZING
READY
PRINTING
WAIT
TEMPERATURE
SELF TEST
DOWNLOADING
DATA
Meaning
Action
The printer is performing an
internal test before printing
Wait for ready message
Ready for use
Nothing
Card printing in progress
Wait for card to be completed
Print head is too hot
Printer will automatically stop
and start again when print
head has cooled
Self test card printing
Wait for card to be completed
The card data is being
transmitted from the host
to the printer
Wait for card to be completed
51
Status And Error Messages
Screen Message
Meaning
Action
Yellow panel of ribbon is
being applied to the card
Wait for card to be completed
Magenta panel of ribbon is
being applied to the card
Wait for card to be completed
PRINTING CYAN
Cyan panel of ribbon is
being applied to the card
Wait for card to be completed
PRINTING BLACK
Black panel of ribbon is
being applied to the card
(YMCK)
Wait for card to be completed
PRINTING YELLOW
PRINTING MAGENTA
PRINTING VARNISH
PRINT HOLOGRAM
Varnish panel of ribbon is
being applied to the card
(YMCKO)
A special Hologram ribbon
is in use and a Hologram is
being applied to a
preprinted card
Wait for card to be completed
Wait for card to be completed
52
Status And Error Messages
Screen Message
Meaning
Action
MOVING CARD
The card is moving through
the printer
Wait for card to be completed
CLEAN PRINTER
The printer is prompting for
operator maintenance
Perform the cleaning
procedure outlined in the
Operators Manual
CLEANING
The printer is performing
an internal cleaning routine
Wait for routine to complete
The ribbon has not been
removed for the cleaning
process to begin
Remove the ribbon
Ribbon has run out
Replace ribbon
The printer has detected an
error while trying to move
the card
Remove the jammed card
REMOVE RIBBON
OUT OF RIBBON
MECHANICAL ERROR
53
Status And Error Messages
Screen Message
OUT OF CARD
HEAD OPEN
COMMAND ERROR
PARAMETERS ERROR
Meaning
Action
The card Input Hopper is
Empty
Fill card Input Hopper or adjust
Card Gate to accept cards
The print head is not locked
down in the print position
Close and latch the print head
The data from the host
computer is corrupt
Check communication
connections
Check the file
The features of the card are
not recognized
Check Windows driver for
proper printer and configuration
54
Status And Error Messages
Screen Message
Meaning
Action
Check the cards are loaded with
the magnetic stripe in the proper
orientation
ENCODING ERROR
Data cannot be written or
read from the cards magnetic
stripe
Check the setting in the driver
matches the coercivity of the
cards being used (high vs. low)
Check data conforms to ISO
specifications
Check Operators manual for
complete instructions and setup
MAGNETIC ERROR
The printer cannot detect a
magnetic stripe
BLANK TRACK
Check card orientation
Replace Cards
FLASH ERROR
Contact Technical Support
NO ACCESS
55
Zebra Technologies
Card Printer Business Unit
LCD Menu Mode
56
Menu Mode
• Top Line of the Display Shows Menu
Information
• Second Line of Display Clarifies the Function
of the Two Press Buttons Relative to the
Current Menu Item
– [NEXT] [SELECT]
• Left button scrolls to next item, right button selects this
item
– [NEXT] [
]
• Left button scrolls to next item, right button has no action
57
Menu Mode
• Printer Will Also Return to READY If
Menu or Select Are Not Pressed Within
10 Seconds
– Provides a safety feature
– Allows easy return to READY if user gets
“lost” in the menu or uncertain about the
function selected
• Menu Key Moves From READY Status
Into the Main Menu
58
Menu Mode
• Further Presses of the Menu Key Scroll
Through the Main Menu Options
–
–
–
–
–
PRINTER INFO
CLEANING
SELF TEST
PRINTER DEFAULTS
READY (I.e. exits menu mode and returns
to READY status)
59
Menu 1 (Printer Info.)
• When Selected:
– Menu key allows scrolling through the
following printer parameters:
• Printer Model Number (includes installed
option codes)
• Version of the printer firmware currently loaded
• Number of impressions printed
• Return to Main Menu (select this to go back to
the main menu)
60
Menu 2 (Cleaning)
• When Selected, Brings up a Sub-menu of
Cleaning Options
– CLEAN PRINT-HEAD
• For cleaning of the thermal Print Head and transport
system
• Prompts user to prepare for and execute cleaning of the
printer using an alcohol soaked cleaning card
– CLEAN MAG-HEAD
• For cleaning of the Magnetic Encoder Head
• Prompts user to prepare for and execute cleaning of the
magnetic encoder head using a custom magnetic head
cleaning card
– GO TO MAIN MENU
• Select this to go back to the main menu
61
Menu 3 (Self Test)
• When Selected, Brings up a Sub-Menu of SelfTest Options
– TEST PATTERN
• Print a card with the built in test pattern
– PRINT PARAMETERS
• Print a test card showing the operating parameter settings
of the print engine
– MAG. PARAMETERS
• Print a test card showing the operating parameter settings
of the magnetic encoder
– GO TO MAIN MENU
• Select this to go back to the main menu
62
Menu 4 (Printer Defaults)
• When Selected, Brings up a Sub-menu Which
Reports Additional Printer Settings
– RIBBON TYPE
• Shows the type of ribbon installed
– As known by the printer; may not match the ribbon
physically installed until the installed ribbon has been
selected through the driver
– OFFSET X: aa-Y:bb
• Shows the X print location offset value in pixels (aa)
• Shows the Y print location offset value in pixels (bb)
63
Menu 4 (Printer Defaults)
• Additional Printer Settings (Continued)
– MAGN.OPTION:cccc
• Shows the setting of the magnetic encoder as
(cccc), which can be
– HICO (high coercivity), LOCO (low coercivity),
NONE (No encoder present)
– GO TO MAIN MENU
• Select this to go back to the main menu
64
How To Return To Ready
• Do Nothing
– Wait ten seconds without pressing any
buttons and the printer will return to
READY
• Scroll to Find
– READY
– Or GO TO MAIN MENU
• Select this and then
• Scroll back to READY
• Do Not Randomly Press SELECT
65
Zebra Technologies
Card Printer Business Unit
User Maintenance
66
Maintenance
• For the P420 to Operate Properly It Is Important to
Keep the Printer Clean and Free From Dust
67
Maintenance
•
The Cleaning Frequency for the Printer, Depends on the Environment
•
Recommendations
– Change the Cleaning Roller
• Every 3.5 Standard Ribbons (700 Images YMCKO)
• Every 2 Enhanced Ribbons (700 Images YMCKO)
– Use a Cleaning Card Every Time You Change the Ribbon
– If the Black Rollers Look White - They Are Dirty
– If the White Rollers Look Black - They Are Dirty
68
Changing The Cleaning Roller
• Remove the Cleaning Roller Assembly From the
Printer by Gently Lifting Handle up and Removing
the Assembly
69
Cleaning Roller
• A New or Good Cleaning Roller Is Yellow
• When the Roller Gets Dirty the Color Will
Change to Brown or Black
70
Changing The Cleaning Roller
Remove Cleaning Roller From
Assembly and Discard.
Carefully Peel off Wrapper
From New Cleaning Roller
Install New Upper Roller Into Assembly. To Avoid
Contamination, Always Hold the Cleaning Roller
Assembly by the Ends.
71
Installing The Cleaning Cartridge
• Insert the Cleaning Roller Assembly Into
the Printer As Shown
72
Cleaning Cards (Option 1)
• Alcohol Based Cleaning
Cards
– Cleans the Rollers and the
Print Head
– Should Be Run Through the
Printer Every Time a New
Ribbon Is Needed
73
Cleaning Card Preparation
• Remove all Cards From the Printer
• Remove the Old Ribbon
• Close the Print Head
74
Cleaning Cards
• The Cleaning Card Must
Be Used Immediately
Upon Opening to Prevent
the Alcohol From
Evaporating
75
Inserting Cleaning Cards
Cleaning Card
• Insert an Alcohol
Cleaning Card As
Shown
76
Cleaning Menu
• Press the Menu
Button on the
Control Panel Until
the Cleaning Menu
is Displays
77
Cleaning Menu
• When the Cleaning
Menu Is Displayed
– Press the Select Button to
Enter the Menu
• The Next Menu to Be
Displayed Will Prompt
“Clean Printer”
– Press the Select Button to
Enter the Menu
78
Cleaning Menu
• If the Ribbon Is Still in
the Printer You Will Be
Prompted to Remove It
– Remove the Ribbon and
Close the Print Head and
Printer Cover
– Press the Clear / Select
Button to Clear the Error
• The Cleaning Process
Will Begin and the LCD
Will Display the
Message “Cleaning”
79
Starting The Cleaning Card
• Since the Cleaning
Card Is Soaked in
Alcohol It May Be
Necessary to Help
Feed It Into the Printer
80
Cleaning Process
• The Cleaning Card Will Be Fed Back and Forth in the
Printer Cleaning the Rollers and Print Head
• When the Cleaning Process Is Complete the Cleaning
Card Will Be Fed Into the Reject Hopper
81
Cleaning Menu
• When This Message
Appears Press the Menu
Button Until You See
“GO TO MAIN
MENU”
• Press the Select Button
to Return to the Main
Menu
• Press the Menu Button
Until the LCD Displays82
“READY”
Cleaning Card (Option 2)
• Cleaning Cards Can Also Be Started by the
Windows Driver
• Open the Properties Box for the P420 Printer
• On the “Card Tab” Select the “Tools” Button
• In the “Tools” Window Select the “Cleaning Card”
Button
• The Cleaning Process Will Operate the Same As
Option 1
83
Manually Cleaning The Print Head
• Open the Print Head Mechanism
• Gently Rub an Alcohol- Moistened Swab Across
the Print Head From the Back of the Printer to
the Front
• Do Not Soak The Print Head
84
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