Dogtra YS500 Owner's manual

Dogtra YS500 Owner's manual
Congratulations on your purchase of the “No Bark
Collar” Model YS500.
This product has been specifically designed to prevent
your dog from barking excessively. It automatically
emits an electrical stimulation in response to the dog’s
Instructions are included. Please read them thoroughly
before using your “No Bark Collar”.
NiMH battery
levels of stimulation intensity for a wide variety of
weight - 6.6 ounces
battery life indicator
with surgical stainless steel and anti-microbial
protection (straps), for a clean, odor fighting, long
lasting product
year warranty
1. Dogtra Collars use state-of-the-art micro-technology.
Once the unit activates, it will go into the delay
mode for 15 seconds before activating again. The
reason the unit does this, is to give ample time for
the dog to process the correction before the unit
activates the next time it barks.
2. Dogtra collars are intended for the sole use for
training dogs.
Bark Collar with collar strap
battery & charger
3. Do not attempt to test Dogtra collars on humans or
other animals.
4. Dogs should be in good health during any e-collar
5. Dogtra collars are not intended for use on dogs
weighing less than 12 pounds or less than 6 months
of age.
6. Discontinue use if signs of irritation begin to appear
on the dog’s skin around the neck caused by the
rubbing action of the contact points.
Collar strap
Battery charging
receptacle and cover
On-off &
Intensity dial
Indicator Light
4. If the AC adapter is left plugged into the battery unit
over 4 days (96 hours), this may cause serious
damage to the battery cell. For long term storage, it is
necessary to charge the battery for at least 10 hours
once each month and to store it at room temperature.
5. The battery unit has been partially charged prior to
shipment. It is necessary, however, to recharge the
battery 10 hours before initial use.
CAUTION : Do not recharge the battery in a hazardous
place. Do not expose the AC adapter to water.
1. Connect AC Adapter to the battery charging
receptacle on the unit.
2. Plug AC Adapter into an electrical power outlet of
ordinary household voltage (110V) and recharge the
battery unit for 10 hours.
3. Recharge the battery unit for 10 hours once every 15
days at room temperature during heavy usage.
1) Turn on the “No Bark Collar” by turning the intensity
dial clockwise and set it on level seven.
Test Tool
2) Fit the test tool on the sensor of the collar.
3) Test by scratching the rough surface of the test tool
on the collar (as shown in the diagram) using a coin.
When the light comes on, wait for 15 seconds, then
repeat the same process once more.
–The dial on the collar is used to turn the “No Bark
Collar” on and off and for selecting the intensity
–To turn off the “No Bark Collar”, position as shown
–When first using the "Yapper Stopper", it is
recommended that you start with the lowest level.
If the dog continues to bark, gradually increase the
intensity level.
–Once the unit activates, it will go into the delay
mode for 15 seconds before activating again. The
reason the unit does this, is to give ample time for
the dog to process the correction before the unit
activates the next time it barks.
– The contact points must always be in contact with the
skin for the unit to function properly.
IMPORTANT : When screwing in the contact points,
tighten them by hand only.
– Level 1 is the lowest setting, while level 7 is the
– By turning the ON/OFF dial clockwise with your
thumbnail, the stimulation intensity increases. The
stimulation decreases when turned counterclockwise.
– Tighten the collar around the dog’s neck so that the
points are in contact with the dog’s skin.
–To prevent skin irritation, the collar should not be
worn more than eight hours at a time.
– If the collar is too loose, the dog will not receive
correction when it barks.
–It is best to move the location of the contact points
every few hours. To do this, take the collar off and
then put it back on so that the contact points are in a
different location on the neck.
– Check the dog’s neck daily for possible irritation
caused by the contact points rubbing against the skin.
– Do not leave the collar on for more than eight hours a
IMPORTANT : Remove any other collars from your dog
when it is wearing the No Bark Collar.
A metal collar or a metal buckle that rubs against the No
Bark Collar bark sensor may inadvertently activate the unit.
–If skin irritation is found, wash the area and rinse with
hydrogen peroxide. Apply an antibiotic ointment.
Temporarily discontinue using the collar until the skin
has healed.
–Use the right length contact points. The collar comes
installed with contact points that are best for a
majority of dogs.
–Proper collar strap tightness is extremely important. If
the collar is too loose, it will not function properly
and it may rub as the dog moves, causing irritation.
– Periodically wash the “No Bark Collar” with alcohol or
detergent. Before washing, make sure that the battery
cap is tightened.
–Your “No Bark Collar” is a valuable training aid when
used correctly. Please read the information on operating
the No Bark Collar before putting it on your dog.
• If the “No Bark Collar” doesn’t appear to be working:
–Adjust the collar fit
–Recharge the battery
–Call the Dogtra “Help!” line
Toll free 1-888-811-9111
– Dry thoroughly after washing.
1-Year Comprehensive Warranty
Dogtra Company provides the original purchaser with a 1-YEAR WARRANTY
for the iQ Pet Series, EF 3000 Gold, RR Deluxe, YS300, and YS500. The warranty
begins from the date of purchase. For the first year, coverage is for Parts, Labor,
and Accessories.
After the first year, the cost of Parts, Accessories, Labor fees, and Shipping fees
incurred are the customer’s responsibility. Labor fees will be variable depending
on the extent of the work required.
To Qualify for the Dogtra Warranty
All products must be registered and/or a proof of purchase is required to initiate
repair work under warranty. To register your Dogtra product, log onto our website
at, click on the warranty registration link, and fill out the required
information. Registration must be completed within 30 days of purchase. If you do
not have access to a computer, you can call our toll free number at 1-888-8119111, and one of our customer service representatives will register the product for
you. If you were unable to register your product within 30 days of purchase, we
will accept all products for repair with a proof of purchase. We strongly
recommend keeping the original receipt. If your product is not registered and a
proof of purchase is not available at the time of service, Dogtra will estimate the
age of the unit by the serial number. Serial number estimates can differ from the
actual purchase date. A serial number estimate is the only method of determining
an approximate date of purchase without product registration or a proof of
Not Covered Under Warranty
Dogtra DOES NOT offer warranty for products that have been bought secondhand
or as a resold product.
Dogtra DOES NOT replace defective units or provide refunds for products
purchased from us after 30 days from the date of purchase.
Dogtra DOES NOT cover the cost of shipping outside of the Continental United
Issues of replacement and refunds on units purchased less than 30 days from an
authorized dealer must be addressed to the dealer directly. If the products
purchased from an authorized dealer are after 30 days from the date of purchase,
please send the units to Dogtra for service and repair.
Dogtra DOES NOT cover the cost of repairs and replacements due to misuse by
the owner or dog, improper maintenance, and/or lost units. Any water damage on
the Water Resistant Transmitters of the 175NCP, 180NCP, 200NCP Series,
1400NCP Series, 1500NCP Series, and iQ Pet Series, and the Water Resistant
Receivers of the RRS, RRD, and RR Deluxe, will not be covered. All replacement
costs for either the transmitter or receiver will be the owner’s responsibility.
The warranty is void if the unit has been altered or an unauthorized person has
damaged the unit while attempting repair work.
Battery replacement by the customer during the first year of the 1-Year
Comprehensive Warranty is not recommended. If the customer chooses to replace
the batteries, any damage to the unit during the change-out by the owner will void
the warranty.
The removal of serial numbers from any Dogtra prodcuts will void the warranty.
Dogtra reserves the right to retain and discard any parts or accessories that have
been found damaged upon replacement and repair.
Procedure for Repair Work
If the unit is malfunctioning, please refer to the “Trouble Shooting Guide” in the
Owner’s Manual and call customer service at 1-888-811-9111, for technical
support, before sending it to Dogtra for Service.
The cost of shipping products under warranty back to Dogtra is the customer’s
responsibility. Dogtra is not responsible for units damaged or lost in transition to
Dogtra. Dogtra is not responsible for loss of training time or inconvenience while
the unit is in for repair work. Dogtra does not provide loaner units or any form of
compensation during the repair period.
A copy of the sales receipt showing the purchase date may be required before
warranty work is initiated.
Please include a brief explanation outlining the problem and include your name,
address, city/state/zip code, daytime phone number, evening phone number, and
email address. Or you can visit our website at for a service
request form. If the repair costs are not covered under warranty, we will call you
for payment information and authorization. For any questions concerning your
Dogtra products, call us toll free at 1-888-811-9111, M-F 8:30AM - 4:00PM,
Pacific Standard Time, or email us at [email protected] for specific repair
A self-addressed stamped envelope should be sent to :
Dogtra Company / Repairs
22912 Lockness Avenue
Torrance, CA 90501
The diagrams and representations in the manual may differ slightly from the actual
product depending on the model type.
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