Culligan | Platinum Series | Specifications | Culligan Platinum Series Specifications

Culligan
Platinum Series™
Automatic
Water Conditioner
Owners Guide
<None>
THANK YOU
AND WELCOME TO YOUR NEW WORLD OF BETTER
LIVING WITH CULLIGAN WATER.
The Culligan Platinum Series™ Water Softeners with Soft-Minder® Meter
and Aqua-Sensor® sensing device are tested and certified by WQA
against NSF/ANSI Standard 44 for the effective reduction of hardness
(calcium and magnesium) as verified and substantiated by test data.
For installations in Massachusetts, the Commonwealth of Massachusetts Plumbing Code 248
CMR shall be adhered to. Consult your licensed plumber for installation of the system. This
system and its installation must comply with state and local regulations.
If this is your first experience having soft, conditioned water in your home, you’ll be amazed at the marvelous difference it makes. We promise that you’ll never want to be without it again.
Congratulations, too, on selecting one of the “first family” of water conditioners in the
prestigious Culligan Gold Series. With Culligan’s many years of knowledge and experience in water treatment, you can be confident that the model you selected has been designed and engineered to provide
years of service with a minimum of care and attention.
Some localities have corrosive water. A water softener cannot correct this problem and so its printed warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you suspect corrosion,
your Culligan Dealer has equipment to control the problem.
SODIUM INFORMATION: Water softeners using sodium chloride for regeneration add sodium to the
water. Persons who are on sodium restricted diets should consider the added sodium as part of their overall
sodium intake.
I
Table of Contents
Performance Data Sheets are included in this manual for various Culligan Platinum Series™ Softener models. Refer to the Performance Data Sheet for your specific softener, as there are slight differences between
the models. The softener warranty is located on page 31 of this Owner’s Guide.
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
How your Conditioner Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Modes of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Statistic Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Salt, Supply, Usage and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Care and Cleaning of your Water Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
To Clean Out the Salt Storage Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Things to Check Before you call for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
When and How to Bypass your Water Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Culligan Platinum Series™ 10” Water Softener with Soft-Minder® Meter PDS . . . . . . . . . . . . . . . .22
Culligan Platinum Series™ 10” Water Softener with Aqua-Sensor® Sensing Device PDS . . . . . . . .23
Culligan Platinum Series™ 12” Water Softener with Soft-Minder® Meter PDS . . . . . . . . . . . . . . . .24
Culligan Platinum Series™ 12” Water Softener with Aqua-Sensor® Sensing Device PDS . . . . . . . .25
Culligan Platinum Series™ 14” Water Softener with Soft-Minder® Meter PDS . . . . . . . . . . . . . . . .26
Culligan Platinum Series™ 14” Water Softener with Aqua-Sensor® Sensing Device PDS . . . . . . . .27
Culligan Platinum Series™ 16” Water Softener with Soft-Minder® Meter PDS . . . . . . . . . . . . . . . .28
Culligan Platinum Series™ 16” Water Softener with Aqua-Sensor® Sensing Device PDS . . . . . . . .29
Records and Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
II
4
Introduction
IT’S ALL SO EASY, SO ECONOMICAL, SO EFFICIENT, SO ENJOYABLE!
KIND TO SKIN AND COMPLEXION
Soft water will help prevent red, itchy or dry skin because there are no hardness impurities to cause soreness, no soap curd to coat the skin. Shaving is easier, smoother - either with blade or electric shaver.
BATHING AND SHOWERING
You’ll use far less soap with conditioned water. Use your soap very sparingly - not as you did before soft
water. Just a quick rinse removes all lather, leaving your skin pleasantly smooth and silky - because now
it’s free of sticky soap curd and film.
SAVES WASHING COSTS. HELPS CONTROL ENVIRONMENTAL POLLUTION
S oft water washes wh i ter and cleaner with less soap or detergen t . Because the hardness impuri ties are removed , your soap can con cen tra te solely on washing. People usually find that they can redu ce the amount of
soap they use substantially. If you norm a lly used a cup per wash load with hard water, try using on ly 1/3 cup
depending on the size of your wash load and the degree of soil. D i f ferent amounts are required , but you can
use less with soften ed water. An ad ded bonus is the fact that your washable fabrics wi ll last lon ger.
SUPER HAIR CONDITIONING
Soft water is great for scalp and hair care. No insoluble deposits are formed. Hair is shinier, softer, more
manageable. Reduce the amount of shampoo you have normally used.
DISHES ARE A DELIGHT
Washed by hand or in a dishwasher, glassware, dishes and silver wash cleaner, easier. Follow your dishwasher manufacturer’s instructions. Soft water promotes sanitation because no greasy hard water film can
form to collect or harbor bacteria.
EASIER HOUSEKEEPING, GLEAMING FIXTURES
You’ll be amazed at the marvelous difference. Just a swish of the cloth, and the bathtub or shower and fixtures are clean and sparkling. Imagine, no scouring! No hard water scum to cause rings, streaks, spots and
stains. To keep their gleaming luster, simply wipe fixtures with a towel after use. Formica, tile, walls, floors,
woodwork surfaces clean easier, stay clean longer. You’ll save on cleaning aids and save on time.
SAVES WATER-HEATING ENERGY, HELPS WATER-USING APPLIANCES
S oft water redu ces the form a ti on of rock - l i ke hard water scale wh i ch en c rusts water heaters, hot water pipes,
shower head s , and water-using appliances. This scale can cause prem a t u re mainten a n ce and failu re.
Elimination of hard water also provides substantial energy savings because scale acts as an insulator, wasting electricity or gas used to heat water.
SAVINGS GALORE
A water conditioner is frequently referred to as “the appliance that pays for itself ”. You’ll find that your
savings on soaps, detergents, cleaning aids, and personal care products will help your family’s household
budget. And if you place a price on your time, you’ll be most happy with the time saved by your new family servant.
WATER FOR LAWNS AND HOUSEHOLD PLANTS
If possible, lawn sprinkling faucets should be supplied with hard water primarily because it is uneconomical to soften so much water.
Household plants are much more sensitive than lawns with respect to the kind of water which is best.
First, because they receive no rainfall and, second, there is little or no drainage of the soil. Preferably they
should be watered with rainwater or water which is low in mineral content such as distilled or demineralized water. Softened water is not recommended for house plants because a build-up of sodium in the soil
may interfere with efficient absorption of water by the plant root system. Additional information may be
obtained from your independently operated Culligan dealer.
5
How Your Water Conditioner Works
Why Water Gets Hard And How It’s Softened
All of the fresh water in the world originally falls as rain, snow, or sleet. Surface water is drawn upward by
the sun, forming clouds. Then, nearly pure and soft as it starts to fall, it begins to collect impurities as it
passes through smog and dust-laden atmosphere. And as it seeps through soil and rocks it gathers hardness, rust, acid, unpleasant tastes and odors.
Water hardness is caused primarily by limestone dissolved from the earth by rainwater. Because of this, in
earlier times people who wanted soft water collected rainwater from roofs in rain barrels and cisterns
before it picked up hardness from the earth.
Some localities have corrosive water. A softener cannot correct this problem and so its printed warranty
disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you suspect corrosion, your
Culligan Man has equipment to control the problem.
Iron is a common water problem. The chemical/physical nature of iron found in natural water supplies is
exhibited in four general types:
1. Dissolved Iron - Also called ferrous or “clear water” iron. This type of iron can be removed from the
water by the same ion exchange principle that removes the hardness elements, calcium and magnesium. Dissolved iron is soluble in water and is detected by taking a sample of the water to be treated
in a clear glass. The water in the glass is initially clear, but on standing exposed to the air, it may gradually turn cloudy or colored as it oxidizes.
2. Particulate Iron - Also called ferric or colloidal iron. This type of iron is an undissolved particle of
iron. A softener will remove larger particles, but they may not be washed out in regeneration effectively and will eventually foul the ion exchange resin. A filtering treatment will be required to remove
this type of iron.
3. Organic Bound Iron - This type of iron is strongly attached to an organic compound in the water.
The ion exchange process alone cannot break this attachment and the softener will not remove this
type of iron.
4. Bacterial Iron - This type of iron is protected inside a bacteria cell. Like the organic bound iron, it is
not removed by a water softener.
When using a softener to remove both hardness and dissolved iron it is important that it regenerates
more frequently than ordinarily would be calculated for hardness removal alone. Although many factors
and formulas have been used to determine this frequency, it is recommended that the softener be regenerated when it has reached 50 - 75% of the calculated hardness alone capacity. This will minimize the
potential for bed fouling (iron removal claims have not been verified by the Water Quality Association or
Underwriters Laboratories).
If you are operating a water softener on clear water iron, regular resin bed cleaning is needed to keep the
resin from coating with iron. Even when operating a softener on water with less than the maximum of
dissolved iron, regular cleanings should be performed. Clean every six months or more often if iron
appears in your conditioned water supply. Use resin bed cleaning compounds carefully following the
directions on the container.
CAUTION: Do not use where the water is microbiologically unsafe or with water of unknown
quality without adequate disinfection before or after the unit.
Hardness sample kits are available through your Culligan dealer.
6
Your Culligan water conditioner consists of three basic components, the Control Valve, the Mineral Tank,
and the Brine System.
A.
The exclusive Culligan control valve automatically performs a variety of tasks that are necessary for
the proper operation of your water conditioner. These tasks, commonly referred to as cycles or operating positions, are:
SERVICE, REGENERATION, AND BRINE REFILL.
1. SERVICE: While the control valve is in the “Service cycle”, hard water is directed down through
the column of Cullex® resin where hardness minerals are removed from the water. The softened water is then directed into your household plumbing lines. The ability of the Cullex resin
to remove hardness minerals needs to be periodically replenished; this is referred to as . . .
2. REGENERATION: While the control valve is in the “Regeneration cycle”, water is first directed
up through the column of Cullex resin to flush accumulated sediment out of the resin and
down the drain. Then, the regenerant brine solution is slowly drawn from the bottom of the
salt storage tank of the Brine System and is directed down through the column of Cullex resin,
restoring the ability of the resin to remove hardness minerals from your water supply. Once
completed, the regeneration cycle is followed by . . .
3. BRINE REFILL: While the control valve is in the “Brine Refill cycle”, a predetermined amount
of water is directed to the salt storage tank of the Brine System so that additional salt can be
dissolved to provide the brine solution that will be needed for the next regeneration cycle.
B.
The exclusive Quadra-Hull™ Mineral Tank contains the Cullex resin column, Cullsan® underbedding, and an outlet manifold. Note: The Mineral Tank with Aqua-Sensor® models also contains a
mineral sensor device that determines when the Cullex resin needs regeneration. The number of gallons of hard water that can be softened by the Cullex resin column before it needs regeneration is
called the “capacity” of the resin column, and depends upon the amount of hardness minerals in
each gallon of water (expressed as grains per gallon) and upon the amount of regenerant brine solution (expressed as pounds of salt) passed through the resin column during regeneration.
Your Culligan service person, taking into account the hardness of your water and the amount of
softened water your household may reasonably expect to use each day, has carefully established how
often the softener will regenerate and how much salt will be used for each regeneration. This will
ensure that all of your soft water needs will be fulfilled without using an excessive amount of salt.
C.
The Brine System consists of a salt storage container and hydraulic Dubl-Safe™ valve. The salt storage container holds the salt that is used to make the regenerant brine solution. The hydraulic DublSafe valve limits the amount of water that is returned to the salt storage tank during the brine refill
cycle.
Since a predetermined amount of salt is dissolved with each brine refill cycle, the salt
must be periodically replenished in order to
maintain efficient operation. Your Culligan
service person will be able to tell you about
how often salt must be added to the salt storage container.
7
Modes of Operation
Water Meter Mode
In water meter mode, the controller keeps track of the quantity of water that has flowed through the resin
bed. Based on the influent water hardness and the hardness capacity of the resin bed, a service life
expectancy in the quantity of softened water is calculated and programmed into the control. When the
set point is reached, regeneration is triggered. In delay regeneration mode, if the predict mode is turned
on, the average daily water usage will be compared to the remaining capacity at the regeneration delay
time to predict if another day's water usage can occur before requiring regeneration. If enough capacity is
not present then the regeneration will occur at that time. If the predict mode is not selected the regeneration will start at time of regeneration. In immediate mode the regeneration starts when the capacity is
exhausted. If time clock backup is set and the capacity has not been exhausted but the days since last
regen is greater than time clock backup, setting the softener will immediately regenerate.
Aqua-Sensor Mode
The Aqua-Sensor is a conductivity probe that senses when a hardness front passes through the resin bed.
It functions independently of the influent water hardness so therefore, is useful in conditions when the
influent water hardness varies throughout the year. It provides for the most efficient mode of operation.
In addition to sensing when a resin bed is exhausted, it can also be used to determine when the brine
solution is rinsed from the resin bed during the Brine Draw/Slow Rinse cycle triggering the control to
move to fast rinse. This patented feature provides water savings by optimizing the amount of rinse water
required to completely rinse out the resin bed.
Manual Regeneration
Pressing and holding the regen button for 5 seconds will initiate an immediate regeneration. The beeper
will give one beep at the start of manual regeneration (when the motor starts to turn). In delay mode,
pressing and releasing the regen button will light the regen icon for regeneration to occur at the set delay
time. Pressing and releasing the regen button again will turn off the regen icon.
Predict Mode
The Predict Mode is used with the flow meter to determine the optimum regeneration point. Before the
regeneration starts, the control will compare the remaining capacity value with the average daily water
use. If the average daily water usage is less than the reserve capacity, the controller will wait 24 more
hours before regeneration. If the reserve capacity is less than the average daily water usage, the control will
initiate regeneration. This works in delay mode only. At any time, if the total capacity value is reached, the
control will initiate an immediate regeneration.
Efficiency Mode
Water sof ten ers histori c a lly use an opti mum time ra n ge to con trol the Regen era ti on cycle step s , with a
m i n i mum and maximum time requ i red to perform each step depen dent on the salt being used, the hardness total and iron level . Cu ll i gan typ i c a lly uses the maximum time ra n ge to insu re ef fective Regen era ti on .
However, if the iron con tent of the water to be sof ten ed is zero, and the hardness level is less than 20 gpg,
Cu ll i gan has devel oped a new set of regen era ti on times ge a red to reducing salt and water usage . These
times are def i n ed under a new opera ting mode coi n ed "Efficiency Mode " . Com p a red to the pre s ent time
va lues used , these new regen era ti on times and salt do s a ges are con s i derably less.
8
Programming
Power Loss
The AccuSoft® circuit board is equipped with a Hi-Cap Capacitor and EEPROM memory chip. The capacitor is capable of maintaining the time, for at least one day, in the event of a power outage. The EEPROM
ensures that the individual programming parameters of your softener are not lost.
If the power outage lasts long enough to drain the Hi-Cap Capacitor, the control will flash “12:00 PM”
when power is returned to the control. The unit will continue to keep time from the moment power is
restored, and will initiate a full regeneration at the preset regeneration time. The time of day will need to
be reset in order to return the regeneration to its preset time.
If you live in an area where power outages occur with a regular frequency, a battery backup option is available for ensuring that the time of day is properly maintained. Contact your Culligan Dealer for more
information.
Display
Regeneration Key
Status Key
Statistics Key
Toggle Down (-)
Toggle Up (+)
Display
Status Key
Regeneration Key
Statistics Key
Toggle Down Key
(-)
Toggle Up Key
(+)
Back lit LCD display.
Depress to enter and move through the programming steps.
Press and hold the key for five (5) seconds to initiate an immediate regeneration.
When pressed during programming the time of day or time of regeneration, this
key will allow the user to toggle between the hours and minutes setting of timing
program segments.
Each time depressed, the Statistics key will display statistical information such as
flow rate, time of day.
In the programming mode this key will move the user through the programming
function in a descending mode. If depressed for greater than three seconds, the
rate at which the display scrolls through data will increase.
In the programming mode this key will move the user through the programming
function in an ascending mode. If depressed for greater than five seconds, the rate
at which the display scrolls through the data will increase. This key will also allow
the user to manually step through the cycles of regeneration.
9
The Culligan® AccuSoft® Plus circuit board controls all of the softener functions. These settings are programmed at the time of installation. The following is a list of all the microprocessor functions, in the
event that any of the settings need to be adjusted.
1.
Beeper Setting - This setting is used to turn the beeper on
or off for each key press actuation. The display will show
"bEEP X" where X is either "Y" or "N". The "Y" or "N"
will be toggled with the "+" and "-" keys. Setting the
Beep option to "N" will only disable the beeper for key
press actuation. The beeper will still be active for error
and alarm codes.
Pressing the "Status" key will save the setting and move to the next programming step.
2.
Time of Day - This setting is used to program the current
time of day. When in this step the display will first show
"tod" for two seconds.
After "tod" is displayed, "12:00 PM" will display (or the
current set time if already programmed) and the minutes
will flash. The minutes are adjusted with the "+" or "-"
key until the correct value is displayed.
Press the "Regen" key to flash the hours. Adjust with the
"+" or "-" key until the correct time is displayed.
Pressing the "Status" key will move to the next programming step. Pressing "Regen" will move back to the minutes adjust.
3.
Time of Regeneration - This setting is used to program
the time at which a regeneration is to occur in the delay
mode, or in immediate mode with time clock backup on.
The display will first show "tor" for two seconds.
After "tor" is shown the display will then show the default
of 2:00 AM (or the current programmed time of regeneration if already set). The time can be adjusted in 30
minute increments by pressing the "+" or "-" keys.
Pressing the "Status" key will save the setting and move to
the next programming step.
10
4.
Regeneration Interval - This setting is used to set the
days between regeneration. If the time clock backup Dip
switch # 10 is set to on. The display will show "REGEN"
icon and "dAYS" as well as the numbers to change.
Adjust the value with the "+" or "-" keys.
Pressing the "Status" key will save the setting and move
to the next programming step.
5.
Hardness Setting (flow meter only) - This setting is used to set the hardness (grains) of the influent
water supply. The display will only appear if a flow meter is connected to the circuit board and the
control is set to Gold or Platinum (softener mode only). For English Units the display will first show
"Hard" for two seconds and then display the Hardness default (or the previously programmed
value). Adjust the value with the "+" or "-" keys.
6.
Iron Setting (flow meter only) - This setting is used to
set the iron level (PPM) of the influent water supply.
The display will show "Iron" in the left most digits and
the iron default setting (or the previously programmed
value) in the far right digit. The display will only appear
if a flow meter is connected to the circuit board and the
control is set to Gold, Platinum or Europe (softener
only). Adjust the value with the "+" or "-" keys.
Pressing the "Status" key wi ll tem pora ri ly store the setting and move to the next programming step.
7.
Salt Type (flow meter only) - This setting is used to select the regeneration salt type (Sodium
Chloride or Potassium Chloride). The display will show "SALt" for 2 seconds. Then display the
default 'NACL'. Pushing the "+" or "-" keys will change to 'KCL'.
Pressing the "Status" key wi ll tem pora ri ly store the setting and move to the next programming step.
8.
Efficiency Mode (flow meter only) - Efficiency mode will
only be active if iron is set to 0 and hardness is less that 20
grains (Not available if DIP switch #6 or DIP switch #9
are on). The "EFFICIENCY MODE" Icon will be displayed with a default of "YES". Toggle between "YES" and
"NO" with the "+" or "-" key.
Pressing the "Status" key wi ll tem pora ri ly store the setting
and move to the next programming step.
11
9.
Tank Sizes (flow meter only) - This setting is used to determine what size tank the control is connected to. The display will first show "PLAtIN" for two seconds and then display the tank size
default. Adjust the tank size with the "+" or "-" keys.
Pressing the "Status" key wi ll tem pora ri ly store the set ting and move to the next programming step.
10. Defaults (flow meter only) - This setting allows the control to automatically determine what the values shall be
for salt dosage, cycle times, batch capacity, and total
capacity based on the "temporarily stored" values above.
The display will first show "dEFLtS" for two seconds and
then display "YES" or "NO", with "YES" being the
default. "YES" and "NO" are toggled with the "+" or "-"
keys.
If 'YES' is chosen, then pressing the "STATUS" key will let
the control automatically lookup, calculate, and save the
values for salt dosage, cycle times, batch capacity, and
total capacity, and proceed to the next item in the programming menu.
If 'NO' is chosen, then the programmer will have the ability to set each value as desired for salt
dosage, cycle times, batch capacity, and total capacity. (Choosing "NO" will cancel Efficiency Mode
if it was active prior to this step)
11. View - This setting is used to allow the programmer to
view the calculated and looked up values for salt dosage,
cycle times, batch capacity, and total capacity. These values may only be viewed and can't be changed at this time.
This 'View' programming item is only available in the
menu if 'dEFLtS' was set to 'YES'. The display will show
"VIEW N". The "Y" or "N" will be toggled with the "+"
and "-" keys. The default for this item shall always be "N" and does not get saved in EEPROM. The
programmer must always toggle to "Y" in order to view these items.
If "Y" is chosen, then pressing the "STATUS" key will display the value for salt dosage; repeated
presses of the status key will display cycle times, batch capacity, and total capacity.
Pressing the "STATUS" key after viewing "Maxcap" will exit the programming menu.
If "N" is chosen, then pressing the "STATUS" key will exit the programming menu.
12
12. Salt Dosage - This setting is used to set the salt dosage. The display will first show "dOSAGE" for two
seconds and then display the default (or previously programmed value). Adjust the salt dosage with
the "+" or "-" keys.
Note: This setting appears during Aqua-Sensor Programming.
Pressing the "STATUS" key will save the setting and move to the next programming step.
13. Backwash Time - This setting is used to program the
backwash. The time of the cycle is kept in minutes. The
display will show the "BACKWASH" and "MINS" icons
and the cycle time in the right most digits. Adjust the
value with the "+" or "-" keys.
Note: This setting appears during Aqua-Sensor
Programming.
Pressing the "Status" key will save the setting and move to the next programming step.
14. Brine Drain/Slow Rinse - This setting is used to set the
time in minutes for brine drain/slow rinse cycle. The display will show the "BRINE RINSE" and "MINS" icons and
the cycle time in the right most digits. Adjust the value
with the "+" or "-" keys.
Note: This setting appears during Aqua-Sensor
Programming.
Pressing the "Status" key will save the setting and move to the next programming step.
15. Fast Rinse - This setting is used to set the time in minutes
for the fast rinse cycle. The display will show the "FAST
RINSE" and "MINS" icons for 4-cycle valves or "FAST
RINSE" and "MINS" icons with the cycle time in the right
most digits. Adjust the value with the "+" or "-" keys.
Pressing the "Status" key will save the setting and move to
the next programming step.
16. Refill - This setting is used to adjust the time in minutes
for the refill cycle. The display will show the "REFILL"
and "MINS" icons with the cycle time in the right most
digits. Adjust the value with the "+" or "-" keys.
Pressing the "Status" key will save the setting and move to
the next programming step.
13
17. Total Capacity Set Point (Max Capacity) - This setting is used to program a value that corresponds
to the maximum capacity that can be expected from a unit before it is completely exhausted. If the
unit reaches this set point an immediate regeneration will occur even if the control is set to delay
mode. This setting will only appear if a flow meter is connected to the circuit board. Adjust the
value with the "+" or "-" keys. The display will show the "REGEN" icon and "MAXCAP" for two seconds and then display the "REGEN" and "GALLONS" icons and the setting numbers to adjust.
Pressing the "Status" key will save the setting and move to the next programming step.
18.
Batch Set Point - This setting is used to set the trip point for regeneration when in flow meter operation. It will only appear if a flow meter is connected, and 'dEFLtS' set to 'NO'. The programmed
setting displays the actual set point to trigger regeneration. The display will show the "REGEN" icon
and "BAtch" for two seconds and then display the "REGEN" and "GALLONS" icons and the setting
numbers to adjust. Adjust the value with the "+" or "-" keys.
Pressing the "Status" key will save the setting and move to the next programming step.
19.
Additional Features - The Culligan Platinum Series Softener electronics are packed with features that
expand the water softening experience. The statistics button allows you to view four separate gages:
Capacity Remaining, Water Used Today, Average Water Usage, and Current Flow Rate. To view each
item, press the statistics button, to step to the next item, press the button again. These screens will
time-out after 5 seconds if no button is pushed.
Programming Mode Timeout
If no key activity occurs for a period of 180 seconds (3 minutes) while in programming mode, the mode
will time out, exit the programming mode and return to time of day display. Any setting that wasn't
saved by pressing the 'status' key prior to the control timing out will revert back to the original value.
14
Statistic Functions
Once either of the statistics menus is entered the information shown for each display is outlined below:
•
Aqua Sensor - This display will only show when in aqua sensor mode (no meter attached). The display will alternate between 'aqua' and 'sensor' every second until the 'statistics' key is pressed or until
the function times out.
•
Flow Rate (standard statistics) - This display will only
show if the flow meter is attached to the control. The
display shall show the current flow rate of the water
passing through the control. The display will show the
"FLOW RATE" and "GPM" icons and the current flow
rate passing through the flow meter for as long as the "" key or "Statistics" key is not pressed.
This display shall never time out, as opposed to the rest of standard statistics (10 minutes).
•
Capacity Remaining (%) - This display will only show if
the flow meter is attached to the control. The display
shows the percent capacity remaining before regeneration will be triggered. The display will show the "SOFTWATER", "REMAINING" and "%" icons. This display
shall never time out, as opposed to the rest of standard
statistics (10 minutes).
•
Today's Water Usage - This display will only show if the
flow meter is attached to the control. The display will
show the accumulated flow of water for the current day.
The value is to start totalizing at 12:00 AM and reset to 0
at 11:59:59 PM. The display will show the "TODAY'S",
"WATER USAGE" and "GALLONS" icons and the total
days flow.
•
Average Daily Water Usage - This display will only
show if the flow meter is attached to the control. The
display will show a running 7-day average of daily
water usage. The display will show the "AVG DAILY",
"WATER USAGE" and "GALLONS" icons and the averaged flow value.
15
Salt Supply, Usage and Service
Salt is the mineral used to “recharge” your water conditioner. A brine solution is automatically made up in
the bottom of the salt storage container, the Cullex® resin beads in the mineral tank are flushed with the
brine solution as a step in the recharging process.
Your Culligan Water Conditioner has been carefully designed to get the greatest amount of softening
capacity from the salt it uses. Here is some pertinent information about salt usage, types and service.
Salt Economizer
This control is set at the time of installation, and determines salt usage according to the water hardness,
number of persons in the household, and water usage.
What Kind of Salt is Best
All Culligan Water Conditioners are designed to use any water conditioner salt of good quality, including
“rock”, “pellet”, “solar”, or “evaporated” types.
All rock salt, regardless of source, contains insoluble material which collects at the bottom of the salt storage tank and requires periodic clean-out.
If purified salt products are used, the salt storage compartment will require less frequent clean-out, but
you must check more frequently for “bridging”.
Regardless of what type of salt is used, we recommend Culligan Brand Salt as suggested by your Culligan
Dealer. He or she is the expert and can provide you with the best product for your Culligan Water Conditioner.
Automatic Salt Delivery Service
Ask your Culligan Dealer for details about salt delivery service. You can have your salt supply replenished
on a regular basis. Whether you have automatic delivery service or pick up salt from your Culligan Dealer,
you will be getting quality salt packaged according to rigid Culligan specifications. Using Culligan Brand
Salt will help assure continued efficiency and trouble-free operation of your water conditioner.
SODIUM INFORMATION: “Water softeners using sodium chloride for regeneration add sodium to the
water. Persons who are on sodium restricted diets should consider the added sodium as part of their overall
sodium intake.”
16
Care and Cleaning of Your Water Conditioner
Following these simple precautions will help assure continued trouble-free service and keep your Culligan
Water Conditioner looking like new for years.
1
2
Do not place heavy objects on top of the salt storage tank or timer cover.
Use only mild soap and warm water when cleaning the exterior of the conditioner.
Never use harsh, abrasive cleaning compounds or those which contain acid, such as
vinegar, bleach and similar products.
3
Important: Protect your water conditioner and the entire drainline from freezing
temperatures. DANGER: If your unit should freeze, do not attempt to
disassemble it. Call your Culligan Dealer.
4
Important: Culligan water softeners are sold for use on potable water, only. If at any
time the water becomes contaminated, such as during a “boil water” situation, the
operation of the water softener should be discontinued until it is verified that the
water is again potable. To do this, push the red knob on the back of the water
softener against the barrel of the bypass valve. Then, call your Culligan dealer to
have your system sanitized before it is placed back into service.
5
Should service, adjustment or trouble-shooting information be needed which is not
covered in the Use and Care Guide, call your Culligan Dealer.
Note: Following the manu f a cturer ’s instru ctions regarding operation, maintenance and replacem ent re q u i rements,
i n cluding repl a cem ent of filters if a pplicable, is essen tial for Culligan’s produ cts to perfo rm as adverti sed.
If you have further questions, please call your local independently operated Culligan dealer.
He or she will be glad to be of assistance to you. For your nearest Culligan dealer, call (800) 285-5442.
Recommended Preventative Maintenance Inspection Schedule
The Culligan Gold Series commercial water softener has been designed to provide a good, consistent service life. Routinely inspecting the system may help avoid potentially costly breakdowns related to circumstances outside of the control of the dealer and/or user.
Component
Entire System
Suggested Inspection Frequency
At Start-up, after infrequent use (idle for
one week or more) or every 3 - 6 months
if on a private water supply.
Backwash Flow
Controller
Every 12 months or every time service is
performed on the system.
Brine eductor nozzle
and throat
Every 12 months or every time service is
performed on the system.
Softening Media
(Cullex)
Every 2 - 3 years
Softening Media
(Cullex)
As needed
Reason for Maintenance
On private supplies, the appearance of
off-tastes and odors, particularly if musty or
"rotten egg" (caused by harmless sulfatereducing bacteria) may indicate a need for
the system to be sanitized.
Build up of sediment, iron and/or other foreign
materials (found in some water supplies but
not necessarily all) could negatively affect system
performance. Monitor item for normal or
unexpected wear.
Build up of sediment, iron and/or other foreign
materials (found in some water supplies but
not necessarily all) could negatively affect system
performance.Monitor item for normal or
unexpected wear.
Chlorinated water supplies can breakdown
and destroy softening media. Softening media
may also perform poorly if subjected to other
materials (sediment, iron, alum, etc.) found in
some water supplies (but not necessarily all).
Regular use of Culligan softener media or
Culligan Iron-Eater to ensure sof tening efficiency.
17
To Clean Out the Salt Storage Tank
A periodic clean-out of the Salt Storage Tank is necessary to keep your Culligan Water
Conditioner at peak operating efficiency. Do it at least every 2 years when the salt supply is low. Follow
these step-by-step procedures:
Tools needed:
• Scoop
• Clean, bucket-size container
• Phillips-head screwdriver
• Garden hose
• Household scrub brush or sponge
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
18
Remove the salt storage tank cover and the cap from the brine valve chamber.
Lift the brine valve out of the brine valve chamber and set aside in an upright position.
If you’d like to save any clean, dry salt remaining in the tank, remove it and place it in a clean container.
Using the scoop, dig out and discard as much remaining salt, water and debris as possible.
Remove the brine valve chamber by removing the screws on either side of the salt tank.
Remove the salt plate at the bottom of the brine tank.
Lay the salt tank on its side and direct a brisk stream of water from your garden hose to its
inside to rinse out all residue.
Using a household scrub brush and a mild soapy solution, clean the salt plate. This will
complete the tank cleaning.
Stand salt tank upright. Replace the salt plate. Place brine valve chamber in position and
affix with screws.
Insert the brine valve into the chamber and replace brine valve chamber cap.
Fill the salt storage tank with 4 to 6 inches of water.
Fill the tank with salt to within a few inches of the top.
Replace salt storage tank cover.
Things to Check Before You Call For Service
If you unex pectedly ex peri ence hard water, make these simple ch ecks before calling your Culligan de a l er. One
of the following conditions may be the re a s on for your interru pti on of servi ce.
IMPORTANT
If a ny of the fo llowing conditi ons are fo u n d , the water conditi on er should be manually recharged
according to instructi ons on page 8 after you have corrected the probl em.
POWER SUPPLY
Check your power supply cord. Is it plugged fully into the electric outlet? Be certain that the outlet is not
controlled by a wall switch which has been turned off. Plug in transformer and then reset conditioner to
proper time of day.
BLOWN FUSE
Ch eck the house fuse or circuit breaker panel . Rep l ace a blown - o ut fuse or reset an open circuit breaker.
POWER FAILURE
Any interru pti on in your power supp ly or time ch a n ges - such as dayl i ght savi n gs - wi ll disru pt your con d iti on er ’s rech a rge sch edule by causing the ti m er to runof f - s chedu l e . Re s et timer to proper time of day.
BYPASS VALVES
Check to see if they are in the proper position. Cul-Flo-Valv® Bypass, if used, should be in the “Push for
Service” position (blue knob against bypass body) for the push - pull bypass or with the handle away from
the control for the rotating bypass.. If hand valves are used, see that inlet and outlet valve are opened and
that the bypass valve is closed.
NO WATER
If you aren’t get ting any water flow at all , m a ke su re your water su pply is working. Open a tap ahead of the
conditi on er (outside tap) to see if you have any water pressure. If you have water pressure, ch eck the bypass
va lve. If it is in the Servi ce po s i ti on, put it into the bypass and call your Cu ll i gan de a l er for servi ce.
INCREASED USAGE
Guests, family additions, new water-using appliances, etc., all will result in more water usage and will
require more capacity from your conditioner. You can reprogram your recharging schedule by following
the directions on pages 10 - 14. Call your Culligan dealer for advice and save a service call.
SALT SUPPLY
Check it. Refill if necessary and wait approximately 4 hours for salt to dissolve before initiating a recharge
cycle.
SALT BRIDGING
Salt bridging occurs when a space is formed between the salt and the water underneath, preventing the salt
from dissolving to make brine. No brine, no soft conditioned water!
High humidity and/or use of some brands of purified salt products may cause a salt bridge to form.
The best way to check and eliminate a salt bridging problem is to take a broom handle or similar instrument and make a mark 34 inches from the end. Then carefully begin to probe down through the salt with
the instrument. Should an obstruction be found before the mark on your instrument reaches the rim of
the salt storage tank, a salt bridge is likely to have formed. Continue to probe and break the salt bridge
completely. Caution! Do not force the implement past the mark as damage to the horizontal salt plate may
occur.
19
Error Codes
The Accusoft Plus microprocessor is equipped with an advanced error detection system. During all operating modes the softener’s electronics are performing self-diagnostics to ensure that the unit is operating
correctly. There may be times, however, when something may occur that could cause the unit to improperly operate. In those instances the microprocessor will identify the exact problem and alert the user with
an error code. Shown below is a description of the error codes.
Display
Error Description
Clearing Error/Alarm
Motor Failure to
St a rt
Press and hold 'STATUS' key for 10 seconds.
Motor Failure to
Stop
Press and hold 'STATUS' key for 10 seconds.
Incorrect Cycle
Position
Press and hold 'STATUS' key for 10 seconds.
Dips # 3 & 4
(Control Sel ection)
Do Not Match the
Va lve Detected
Press and hold 'STATUS' key for 10 seconds.
Auto Rinse Out
Failure (See section
6.12)
Press and hold the 'REGEN' key for 10 seconds while in Servi ce Statistics Mode
at the 'Last Slow Rinse Time' display OR the alarm cl e a rs automatically if the
next brine rinse cycle is successfully cut short by Auto Rinse Out.
ERR 1
ERR 2
ERR 3
ERR 4
ALAR M 1
To reset an error, press and hold for 10 seconds the status button. The unit will beep and check to see if
indeed the error has been fixed. If the error was not fixed, the board will re-display the error code. If the
error code does not reset please contact your local Culligan Dealer. For additional troubleshooting or
service needs, please contact your local Culligan Dealer.
20
When and How to Bypass your
Water Conditioner
Norm a lly, a ll water except outside lines passes thro u gh the water condition er. There are times wh en the water
conditi on er should be bypassed, using the push-but ton Cul-Flo-Va lv® Bypass ro t a ting bypass, or a 3-way
bypass va lve. You should bypass:
1.
If lines to out s i de faucets do not bypass the water conditi on er, and you do not want to waste
soft water on lawn sprinkling or other out s i de uses.
2.
If you are going away on vac a ti on and want to save salt by not having the unit recharge while
you’re away.
Rotating Bypass
In the back of Cu ll i gan water condition ers is a Cul-Flo-Va lv Bypass. To bypass unit, rotate the bypass handl e
cl ock wise until it is in the po s i ti on shown bel ow. To ret u rn to soft water servi ce , reverse the procedu re- rotate
the handle co u n ter- cl ock wise to the po s i ti on shown bel ow.
PUSH-BUTTON BYPASS
In the back of Culligan water conditioners is a push-button Cul-Flo-Valv Bypass. To bypass unit, simply
push the red knob (marked “Push to Bypass”) against the bypass valve body. To return to soft water service, reverse the procedure - push the blue knob (marked “Push for Service”) against the bypass valve body.
21
Performance Data Sheet
Culligan knows the more informed you are about your water treatment systems, the more confident you
will be about its performance. It’s because of this and more than sixty-five years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers.
IMPORTANT NOTICE: Read this Performance Data Sheet and compare the capabilities of this unit with
your actual water treatment needs. It is recommended that before purchasing a water treatment unit, you
have your water supply tested to determine your actual water treatment needs.
MANUFACTURER:
Culligan International Company,
One Culligan Parkway, Northbrook, IL 60062-6209 USA
(847) 205-6000
PRODUCT:
Culligan Platinum Series™ 10” Water Softener with Soft-Minder® Meter
TESTING CONDITIONS & RESULTS:
Flow Rate: 14.0 gpm
Pressure: 30 - 40 psi
Acidity: Non-Corrosive
Temperature: 68° (20°C)
Efficiency Rated Dosage†: 4,840 gr/lb
Capacity: 29,000 grains @ 6.0 lb. salt
39,500 grains @ 12.0 lb. salt
46,900 grains @ 18.0 lb. salt
pH: 7.6
SOFTENER SPECIFICATIONS:
Max. Flow Rate: 14.0 gpm (53 Lpm)
Operating Temp. Range: 33-125°F (1-50°C)
Working Pressure Range: 20-120 psi (140-860 kPa)
Pressure Drop at Max. Flow Rate: 14 psi (97 kPa)
Max. Drain Flow Rate: 1.6 gpm (6.1 Lpm)
The Culligan Platinum Series 10” Water Softener with Soft-Minder Meter is tested and certified by WQA against
NSF/ANSI Standard 44 for the effective reduction of hardness (calcium and magnesium) as verified and substantiated
by test data.
An efficiency rated water softener is a DIR softener which also complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in its operation. Efficiency rated water softeners
shall have a rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt (based on
NaCl equivalency) (477 grams of total hardness exchange per kilogram of salt), and shall not deliver more salt than its
listed rating. The efficiency is measured by a laboratory test described in NSF/ANSI 44. The test represents the maximum possible efficiency the system can achieve. Operational efficiency is the actual efficiency achieved after the system
has been installed. It is typically less than the efficiency due to individual application factors including water hardness,
water usage, and other contaminants that reduce the softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product information. To avoid contamination from improper handling and installation, your system should only be installed and
serviced by your Culligan Man. Performance will vary based on local water conditions. The substances reduced by this
system are not necessarily in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask
your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
NOTICE: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 6lb. salt dosage for 10”models.
22
Buyer Signature
Date
Seller Signature
Date
Performance Data Sheet
Culligan knows the more informed you are about your water treatment systems, the more confident you
will be about its performance. It’s because of this and more than sixty-five years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers.
IMPORTANT NOTICE: Read this Performance Data Sheet and compare the capabilities of this unit with
your actual water treatment needs. It is recommended that before purchasing a water treatment unit, you
have your water supply tested to determine your actual water treatment needs.
MANUFACTURER:
Culligan International Company,
One Culligan Parkway, Northbrook, IL 60062-6209 USA
(847) 205-6000
PRODUCT:
Culligan Platinum Series™ 10” Water Softener with Aqua-Sen s or® Sensing Devi ce
TESTING CONDITIONS & RESULTS:
Flow Rate: 14.0 gpm
Pressure: 30 - 40 psi
Acidity: Non-Corrosive
Temperature: 68° (20°C)
Efficiency Rated Dosage†: 4,840 gr/lb
Capacity: 29,000 grains @ 6.0 lb. salt
39,500 grains @ 12.0 lb. salt
46,900 grains @ 18.0 lb. salt
pH: 7.6
SOFTENER SPECIFICATIONS:
Max. Flow Rate: 14.0 gpm (53 Lpm)
Operating Temp. Range: 33-125°F (1-50°C)
Working Pressure Range: 20-120 psi (140-860 kPa)
Pressure Drop at Max. Flow Rate: 14 psi (97 kPa)
Max. Drain Flow Rate: 1.6 gpm (6.1 Lpm)
The Culligan Platinum Series 10” Water Softener with Soft-Minder Meter is tested and certified by WQA against
NSF/ANSI Standard 44 for the effective reduction of hardness (calcium and magnesium) as verified and substantiated
by test data.
An efficiency rated water softener is a DIR softener which also complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in its operation. Efficiency rated water softeners
shall have a rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt (based on
NaCl equivalency) (477 grams of total hardness exchange per kilogram of salt), and shall not deliver more salt than its
listed rating. The efficiency is measured by a laboratory test described in NSF/ANSI 44. The test represents the maximum possible efficiency the system can achieve. Operational efficiency is the actual efficiency achieved after the system
has been installed. It is typically less than the efficiency due to individual application factors including water hardness,
water usage, and other contaminants that reduce the softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product information. To avoid contamination from improper handling and installation, your system should only be installed and
serviced by your Culligan Man. Performance will vary based on local water conditions. The substances reduced by this
system are not necessarily in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask
your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
NOTICE: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 6lb. salt dosage for 10”models.
Buyer Signature
Date
Seller Signature
Date
23
Performance Data Sheet
Culligan knows the more informed you are about your water treatment systems, the more confident you
will be about its performance. It’s because of this and more than sixty-five years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers.
IMPORTANT NOTICE: Read this Performance Data Sheet and compare the capabilities of this unit with
your actual water treatment needs. It is recommended that before purchasing a water treatment unit, you
have your water supply tested to determine your actual water treatment needs.
MANUFACTURER:
Culligan International Company,
One Culligan Parkway, Northbrook, IL 60062-6209 USA
(847) 205-6000
PRODUCT:
Culligan Platinum Series™ 12” Water Soften er with Soft-Minder® Meter
TESTING CONDITIONS & RESULTS:
Flow Rate: 17.5 gpm
Pressure: 30 - 40 psi
Acidity: Non-Corrosive
Temperature: 68° (20°C)
Efficiency Rated Dosage†: 4,570 gr/lb
Capacity: 32,000 grains @ 7.0 lb. salt
54,400 grains @ 16.0 lb. salt
63,900 grains @ 24.0 lb. salt
pH: 7.6
SOFTENER SPECIFICATIONS:
Max. Flow Rate: 17.5 gpm (66 Lpm)
Operating Temp. Range: 33-125°F (1-50°C)
Working Pressure Range: 20-120 psi (140-860 kPa)
Pressure Drop at Max. Flow Rate: 15 psi (104 kPa)
Max. Drain Flow Rate: 2.9 gpm (11.0 Lpm)
The Culligan Platinum Series 12” Water Softener with Soft-Minder Meter is tested and certified by WQA against
NSF/ANSI Standard 44 for the effective reduction of hardness (calcium and magnesium) as verified and substantiated
by test data.
An efficiency rated water softener is a DIR softener which also complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in its operation. Efficiency rated water softeners
shall have a rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt (based on
NaCl equivalency) (477 grams of total hardness exchange per kilogram of salt), and shall not deliver more salt than its
listed rating. The efficiency is measured by a laboratory test described in NSF/ANSI 44. The test represents the maximum possible efficiency the system can achieve. Operational efficiency is the actual efficiency achieved after the system
has been installed. It is typically less than the efficiency due to individual application factors including water hardness,
water usage, and other contaminants that reduce the softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product information. To avoid contamination from improper handling and installation, your system should only be installed and
serviced by your Culligan Man. Performance will vary based on local water conditions. The substances reduced by this
system are not necessarily in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask
your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
NOTICE: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 7lb. salt dosage for 12”models.
24
Buyer Signature
Date
Seller Signature
Date
Performance Data Sheet
Culligan knows the more informed you are about your water treatment systems, the more confident you
will be about its performance. It’s because of this and more than sixty-five years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers.
IMPORTANT NOTICE: Read this Performance Data Sheet and compare the capabilities of this unit with
your actual water treatment needs. It is recommended that before purchasing a water treatment unit, you
have your water supply tested to determine your actual water treatment needs.
MANUFACTURER:
Culligan International Company,
One Culligan Parkway, Northbrook, IL 60062-6209 USA
(847) 205-6000
PRODUCT:
Culligan Platinum Series™ 12” Water Softener with Aqua-Sen s or® Sensing Devi ce
TESTING CONDITIONS & RESULTS:
Flow Rate: 17.5 gpm
Pressure: 30 - 40 psi
Acidity: Non-Corrosive
Temperature: 68° (20°C)
Efficiency Rated Dosage†: 4,570 gr/lb
Capacity: 32,000 grains @ 7.0 lb. salt
54,400 grains @ 16.0 lb. salt
63,900 grains @ 24.0 lb. salt
pH: 7.6
SOFTENER SPECIFICATIONS:
Max. Flow Rate: 17.5 gpm (66 Lpm)
Operating Temp. Range: 33-125°F (1-50°C)
Working Pressure Range: 20-120 psi (140-860 kPa)
Pressure Drop at Max. Flow Rate: 15 psi (104 kPa)
Max. Drain Flow Rate: 2.9 gpm (11.0 Lpm)
The Culligan Platinum Series 12” Water Softener with Soft-Minder Meter is tested and certified by WQA against
NSF/ANSI Standard 44 for the effective reduction of hardness (calcium and magnesium) as verified and substantiated
by test data.
An efficiency rated water softener is a DIR softener which also complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in its operation. Efficiency rated water softeners
shall have a rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt (based on
NaCl equivalency) (477 grams of total hardness exchange per kilogram of salt), and shall not deliver more salt than its
listed rating. The efficiency is measured by a laboratory test described in NSF/ANSI 44. The test represents the maximum possible efficiency the system can achieve. Operational efficiency is the actual efficiency achieved after the system
has been installed. It is typically less than the efficiency due to individual application factors including water hardness,
water usage, and other contaminants that reduce the softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product information. To avoid contamination from improper handling and installation, your system should only be installed and
serviced by your Culligan Man. Performance will vary based on local water conditions. The substances reduced by this
system are not necessarily in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask
your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
NOTICE: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 7lb. salt dosage for 12”models.
Buyer Signature
Date
Seller Signature
Date
25
Performance Data Sheet
Culligan knows the more informed you are about your water treatment systems, the more confident you
will be about its performance. It’s because of this and more than sixty-five years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers.
IMPORTANT NOTICE: Read this Performance Data Sheet and compare the capabilities of this unit with
your actual water treatment needs. It is recommended that before purchasing a water treatment unit, you
have your water supply tested to determine your actual water treatment needs.
MANUFACTURER:
Culligan International Company,
One Culligan Parkway, Northbrook, IL 60062-6209 USA
(847) 205-6000
PRODUCT:
Culligan Platinum Series™ 14” Water Soften er with Soft-Minder® Meter
TESTING CONDITIONS & RESULTS:
Flow Rate: 18.0 gpm
Pressure: 30 - 40 psi
Acidity: Non-Corrosive
Temperature: 68° (20°C)
Efficiency Rated Dosage†: 4,550 gr/lb
Capacity: 54,600 grains @ 12.0 lb. salt
78,300 grains @ 24.0 lb. salt
91,700 grains @ 36.0 lb. salt
pH: 7.6
SOFTENER SPECIFICATIONS:
Max. Flow Rate: 18.0 gpm (68 Lpm)
Operating Temp. Range: 33-125°F (1-50°C)
Working Pressure Range: 20-120 psi (140-860 kPa)
Pressure Drop at Max. Flow Rate: 13 psi (90 kPa)
Max. Drain Flow Rate: 5.5 gpm (21.0 Lpm)
The Culligan Platinum Series 14” Water Softener with Aqua-Sensor sensing device is tested and certified by WQA
against NSF/ANSI Standard 44 for the effective reduction of hardness (calcium and magnesium) as verified and substantiated by test data.
An efficiency rated water softener is a DIR softener which also complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in its operation. Efficiency rated water softeners
shall have a rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt (based on
NaCl equivalency) (477 grams of total hardness exchange per kilogram of salt), and shall not deliver more salt than its
listed rating. The efficiency is measured by a laboratory test described in NSF/ANSI 44. The test represents the maximum possible efficiency the system can achieve. Operational efficiency is the actual efficiency achieved after the system
has been installed. It is typically less than the efficiency due to individual application factors including water hardness,
water usage, and other contaminants that reduce the softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product information. To avoid contamination from improper handling and installation, your system should only be installed and
serviced by your Culligan Man. Performance will vary based on local water conditions. The substances reduced by this
system are not necessarily in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask
your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
NOTICE: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 12lb. salt dosage for 14”models.
26
Buyer Signature
Date
Seller Signature
Date
Performance Data Sheet
Culligan knows the more informed you are about your water treatment systems, the more confident you
will be about its performance. It’s because of this and more than sixty-five years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers.
IMPORTANT NOTICE: Read this Performance Data Sheet and compare the capabilities of this unit with
your actual water treatment needs. It is recommended that before purchasing a water treatment unit, you
have your water supply tested to determine your actual water treatment needs.
MANUFACTURER:
Culligan International Company,
One Culligan Parkway, Northbrook, IL 60062-6209 USA
(847) 205-6000
PRODUCT:
Culligan Platinum Series™ 14” Water Softener with Aqua-Sen s or® Sensing Devi ce
TESTING CONDITIONS & RESULTS:
Flow Rate: 18.0 gpm
Pressure: 30 - 40 psi
Acidity: Non-Corrosive
Temperature: 68° (20°C)
Efficiency Rated Dosage†: 4,550 gr/lb
Capacity: 54,600 grains @ 12.0 lb. salt
78,300 grains @ 24.0 lb. salt
91,700 grains @ 36.0 lb. salt
pH: 7.6
SOFTENER SPECIFICATIONS:
Max. Flow Rate: 18.0 gpm (68 Lpm)
Operating Temp. Range: 33-125°F (1-50°C)
Working Pressure Range: 20-120 psi (140-860 kPa)
Pressure Drop at Max. Flow Rate: 13 psi (90 kPa)
Max. Drain Flow Rate: 5.5 gpm (21.0 Lpm)
The Culligan Platinum Series 14” Water Softener with Aqua-Sensor sensing device is tested and certified by WQA
against NSF/ANSI Standard 44 for the effective reduction of hardness (calcium and magnesium) as verified and substantiated by test data.
An efficiency rated water softener is a DIR softener which also complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in its operation. Efficiency rated water softeners
shall have a rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt (based on
NaCl equivalency) (477 grams of total hardness exchange per kilogram of salt), and shall not deliver more salt than its
listed rating. The efficiency is measured by a laboratory test described in NSF/ANSI 44. The test represents the maximum possible efficiency the system can achieve. Operational efficiency is the actual efficiency achieved after the system
has been installed. It is typically less than the efficiency due to individual application factors including water hardness,
water usage, and other contaminants that reduce the softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product information. To avoid contamination from improper handling and installation, your system should only be installed and
serviced by your Culligan Man. Performance will vary based on local water conditions. The substances reduced by this
system are not necessarily in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask
your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
NOTICE: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 12lb. salt dosage for 14”models.
Buyer Signature
Date
Seller Signature
Date
27
Performance Data Sheet
Culligan knows the more informed you are about your water treatment systems, the more confident you
will be about its performance. It’s because of this and more than sixty-five years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers.
IMPORTANT NOTICE: Read this Performance Data Sheet and compare the capabilities of this unit with
your actual water treatment needs. It is recommended that before purchasing a water treatment unit, you
have your water supply tested to determine your actual water treatment needs.
MANUFACTURER:
Culligan International Company,
One Culligan Parkway, Northbrook, IL 60062-6209 USA
(847) 205-6000
PRODUCT:
Culligan Platinum Series™ 16” Water Soften er with Soft-Minder® Meter
TESTING CONDITIONS & RESULTS:
Flow Rate: 18.7 gpm
Pressure: 30 - 40 psi
Acidity: Non-Corrosive
Temperature: 68° (20°C)
Efficiency Rated Dosage†: 4,600 gr/lb
Capacity: 64,400 grains @ 14.0 lb. salt
107,900 grains @ 32.0 lb. salt
125,300 grains @ 48.0 lb. salt
pH: 7.6
SOFTENER SPECIFICATIONS:
Max. Flow Rate: 18.7 gpm (71 Lpm)
Operating Temp. Range: 33-125°F (1-50°C)
Working Pressure Range: 20-120 psi (140-860 kPa)
Pressure Drop at Max. Flow Rate: 15 psi (104 kPa)
Max. Drain Flow Rate: 5.5 gpm (21.0 Lpm)
The Culligan Platinum Series 16” Water Softener with Soft-Minder Meter is tested and certified by WQA against
NSF/ANSI Standard 44 for the effective reduction of hardness (calcium and magnesium) as verified and substantiated
by test data.
An efficiency rated water softener is a DIR softener which also complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in its operation. Efficiency rated water softeners
shall have a rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt (based on
NaCl equivalency) (477 grams of total hardness exchange per kilogram of salt), and shall not deliver more salt than its
listed rating. The efficiency is measured by a laboratory test described in NSF/ANSI 44. The test represents the maximum possible efficiency the system can achieve. Operational efficiency is the actual efficiency achieved after the system
has been installed. It is typically less than the efficiency due to individual application factors including water hardness,
water usage, and other contaminants that reduce the softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product information. To avoid contamination from improper handling and installation, your system should only be installed and
serviced by your Culligan Man. Performance will vary based on local water conditions. The substances reduced by this
system are not necessarily in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask
your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
NOTICE: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 14lb. salt dosage for 16”models.
28
Buyer Signature
Date
Seller Signature
Date
Performance Data Sheet
Culligan knows the more informed you are about your water treatment systems, the more confident you
will be about its performance. It’s because of this and more than sixty-five years of commitment to customer satisfaction that Culligan is providing this Performance Data Sheet to its customers.
IMPORTANT NOTICE: Read this Performance Data Sheet and compare the capabilities of this unit with
your actual water treatment needs. It is recommended that before purchasing a water treatment unit, you
have your water supply tested to determine your actual water treatment needs.
MANUFACTURER:
Culligan International Company,
One Culligan Parkway, Northbrook, IL 60062-6209 USA
(847) 205-6000
PRODUCT:
Culligan Platinum Series™ 16” Water Softener with Aqua-Sen s or® Sensing Devi ce
TESTING CONDITIONS & RESULTS:
Flow Rate: 18.7 gpm
Pressure: 30 - 40 psi
Acidity: Non-Corrosive
Temperature: 68° (20°C)
Efficiency Rated Dosage†: 4,600 gr/lb
Capacity: 64,400 grains @ 14.0 lb. salt
107,900 grains @ 32.0 lb. salt
125,300 grains @ 48.0 lb. salt
pH: 7.6
SOFTENER SPECIFICATIONS:
Max. Flow Rate: 18.7 gpm (71 Lpm)
Operating Temp. Range: 33-125°F (1-50°C)
Working Pressure Range: 20-120 psi (140-860 kPa)
Pressure Drop at Max. Flow Rate: 15 psi (104 kPa)
Max. Drain Flow Rate: 5.5 gpm (21.0 Lpm)
The Culligan Platinum Series 16” Water Softener with Aqua-Sensor sensing device is tested and certified by WQA
against NSF/ANSI Standard 44 for the effective reduction of hardness (calcium and magnesium) as verified and substantiated by test data.
An efficiency rated water softener is a DIR softener which also complies with specific performance specifications
intended to minimize the amount of regenerant brine and water used in its operation. Efficiency rated water softeners
shall have a rated salt efficiency of not less than 3350 grains of total hardness exchange per pound of salt (based on
NaCl equivalency) (477 grams of total hardness exchange per kilogram of salt), and shall not deliver more salt than its
listed rating. The efficiency is measured by a laboratory test described in NSF/ANSI 44. The test represents the maximum possible efficiency the system can achieve. Operational efficiency is the actual efficiency achieved after the system
has been installed. It is typically less than the efficiency due to individual application factors including water hardness,
water usage, and other contaminants that reduce the softener’s capacity.
Refer to the Specifications, Familiarization and Warranty section of this Owner’s Guide for more specific product information. To avoid contamination from improper handling and installation, your system should only be installed and
serviced by your Culligan Man. Performance will vary based on local water conditions. The substances reduced by this
system are not necessarily in your water.
Culligan water softeners are designed to work with any salt of good quality, although it is recommended that you ask
your local Culligan Man for his suggestion on the best type and grade of salt to use in this softener.
NOTICE: This softener is not intended to be used for treating water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after the system.
† The efficiency rated dosage is only valid at the 14lb. salt dosage for 16”models.
Buyer Signature
Date
Seller Signature
Date
29
30
Records and Data
Important Data on Your Water Conditioner
It is advisable to have the salesperson or installer fill in the information below for your future reference. If
this has been done, please ask for it, as it is necessary if you contact your dealer.
IDENTIFICATION
Model Name ________________________
Catalog No. _________________________
Control Model No. ___________________
Control Serial No. ____________________
Date of Installation ___________________
Tank Serial No. ______________________
SETTINGS
Salt Setting __________ lbs.
Time of Recharge: ________ a.m. ________ p.m.
 Upon Demand (Aqua-Sensor® models)
Gallons to signal _________ gallons (Soft-Minder® models)
Total Capacity _________ gallons (Soft-Minder® models)
Tank Size __________ inches
Number of people in household __________
WATER ANALYSIS
Total Hardness _________ (gpg) Total Iron __________ (ppm) pH (acidity) __________
Other
___________________________________________________________________________________
___________________________________________________________________________________
31
Culligan Limited Warranty
CULLIGAN PLATINUM SERIES™ AUTOMATIC WATER CONDITIONERS
You have just purchased one of the finest water conditioners made. As an expression of our confidence in
Culligan International Company products, your water conditioner is warranted to the original end-user,
when installed in accordance with Culligan specifications, against defects in material and workmanship
from the date of original installation, as follows:
For a period of ONE YEAR
For a period of FIVE YEARS
For a period of TEN YEARS
For the LIFETIME of the
original consumer purchaser
The entire conditioner
Soft-Minder® meter, or Aqua-Sensor® probe if so equipped.
The AccuSoft® Plus circuit board, The control valve body,
excluding internal parts
The salt storage container, brine valve and all its
component parts
The Quadra-Hull™ conditioner tank
and the Cullex® resin
If a part described above is found defective within the spec i f i ed peri od, you should notify your indepen den t ly
operated Culligan de a l er and arrange a time du ring normal business hours for the de a l er to inspect the water
conditioner on your premises. Any part found defective within the terms of this warra n tywi ll be repaired or
replaced by the de a l er. You pay on ly frei ght from our factory and local de a l erch a rges.
We are not responsible for damage caused by accident, fire, flood, freezing, Act of God, misuse,
misapplication, neglect, oxidizing agents (such as chlorine, ozone, chloramines and other related components), alteration, installation or operation contrary to our printed instructions, or by the use of accessories or components which do not meet Culligan specifications, is not covered by this warranty. Refer to
the specifications section in the Installation and Operating manual for application parameters.
Our product performance specifications are furnished with each water conditioning unit. TO THE
EXTENT PERMITTED BY LAW, CULLIGAN DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING
WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE; TO THE EXTENT REQUIRED BY LAW, ANY SUCH IMPLIED WARRANTIES ARE
LIMITED IN DURATION TO THE ONE-YEAR PERIOD SPECIFIED ABOVE FOR THE ENTIRE
CONDITIONER. As a manufacturer, we do not know the characteristics of your water supply or the purpose for which you are purchasing a water conditioner. The quality of water supplies may vary seasonally
or over a period of time, and your water usage rate may vary as well. Water characteristics can also differ
considerably if your water conditioner is moved to a new location. For these reasons, we assume no liability for the determination of the proper equipment necessary to meet your requirements, and we do not
authorize others to assume such obligations for us. Further, we assume no liability and extend no warranties, express or implied, for the use of this product with a non-potable water source. OUR OBLIGATIONS UNDER THIS WARRANTY ARE LIMITED TO THE REPAIR OR REPLACEMENT OF THE
FAILED PARTS OF THE WATER CONDITIONER, AND WE ASSUME NO LIABILITY WHATSOEVER
FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, GENERAL, OR OTHER
DAMAGES.
Some states do not allow the exclusion of implied warranties or limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Similarly, some states do not allow the exclusion
of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Consult your telephone directory for your local independently operated Culligan dealer, or write Culligan
International Company for warranty and service information.
32
CULLIGAN INTERNATIONAL COMPANY
One Culligan Parkway
Northbrook, Illinois 60062
With Culligan You Get More Than a Quality Product
You Get Your Water Expert, The Culligan Man
We’re here to provide you with fast, dependable service, making sure any problems you have are
taken care of. The Culligan Man has been around for over sixty years, delivery dependable service all along. That’s why people say “Hey, Culligan Man!®” Because we’re the water experts. And
that’s who you want taking care of your water.
The Culligan Promise
At Culligan, we understand that a water quality improvement system is an investment in your
family’s well-being. That’s why our 1,350 independently operated dealers worldwide don’t just
sell products; they sell water quality you can count on. We stand behind our products with written limited warranties and our unequaled Culligan service. No matter where you live, you can
depend on Culligan expertise to work for you — today and tomorrow.
01017059B
©2004 Culligan International Company
Printed in USA
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