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Multi-WAN VPN Link Balancer
User’s Guide
TABLE OF CONTENTS
1: INTRODUCTION ..............................................................................................................................1
Internet Features ..........................................................................................................................1
Other Features ..............................................................................................................................3
Package Contents ........................................................................................................................5
Physical Details ............................................................................................................................5
2: BASIC SETUP..................................................................................................................................9
Overview........................................................................................................................................9
Procedure ......................................................................................................................................9
LAN & DHCP……………………………………………………………………………………………..11
MAX WAN ....................................................................................................................................14
Primary Setup .............................................................................................................................15
3: ADVANCED PORT ........................................................................................................................20
Overview......................................................................................................................................20
Port Options ................................................................................................................................20
Load Balance ..............................................................................................................................22
Advanced PPPoE........................................................................................................................24
Advanced PPTP ..........................................................................................................................25
4: ADVANCED SETUP.......................................................................................................................27
Overview......................................................................................................................................27
Host IP…………………………………………………………………………………………………….27
ARP Status ………………………………………………………………………………………………30
Routing …….………………………………………………………………………………………….….31
Virtual Server ..............................................................................................................................34
Special Application ....................................................................................................................37
Dynamic DNS ..............................................................................................................................39
Multi DMZ ....................................................................................................................................42
UPnP Setup ................................................................................................................................44
NAT Setup ...................................................................................................................................46
Advanced Feature ......................................................................................................................50
5: SECURITY MANAGEMENT ……………………………………………………………………………..50
Block URL ...................................................................................................................................50
Access Filter ...............................................................................................................................51
Session Limit ..............................................................................................................................53
SysFilter Exception……………………………………………………………………………….…… 55
6: VPN Configuration ……………………………………………………………………………………….56
Overview......................................................................................................................................56
IKE Global Setup ………………………..……………………………………………………………...56
IPSec Policy Setup ……………………………………………………………………………….…… 58
Mesh Group Setup ……………...….…………………………………………………………….…… 63
VPN Logs ……………………………………………………………………………….………………. 65
7: QOS CONFIGURATION …...………………..………………………………………………………….66
Overview ………………………………………………………………………………………………...66
QoS Setup ...................................................................................................................................66
Policy Configuration… ...............................................................................................................67
8: BANDWIDTH MANAGEMENT ………………………..……………………………………………….69
Overview ………………………………………………………………………………………………...69
i
Bandwidth Setup ........................................................................................................................69
Policy Configuration… ...............................................................................................................70
9: DNS CONFIGURATION .................................................................................................................74
Overview......................................................................................................................................74
Configure DNS ............................................................................................................................74
Map Host URL .............................................................................................................................76
10: MANAGEMENT ASSISTANT ......................................................................................................77
Overview......................................................................................................................................77
Admin. Setup ..............................................................................................................................77
Email Alert ...................................................................................................................................80
SNMP ...........................................................................................................................................81
Syslog ..........................................................................................................................................83
Upgrade Firmware ......................................................................................................................85
11: METWORK INFO .........................................................................................................................86
Operation.....................................................................................................................................86
System Status .............................................................................................................................86
WAN Status .................................................................................................................................89
NAT Status ……………………………………………………………………………………………...90
APPENDIX A SPECIFICATIONS .......................................................................................................92
APPENDIX B WINDOWS TCP/IP SETUP .........................................................................................93
Overview......................................................................................................................................93
TCP/IP Settings ...........................................................................................................................93
APPENDIX C TROUBLESHOOTING.................................................................................................99
Overview......................................................................................................................................99
General Problems .......................................................................................................................99
Internet Access ...........................................................................................................................99
Copyright ©2006. All Rights Reserved.
Document Version: 2.1
All trademarks and trade names are the properties of their respective owners.
ii
1: Introduction
Congratulations on the purchase of your new Multi-WAN VPN Link Balancer. The Multi-WAN
VPN Link Balancer not only provides a selection of 1~8 WAN ports – it also provides Shared
Broadband Internet Access for all LAN users.
Figure 1-1: Multi-WAN VPN Link Balancer
Internet Features
•
Flexible use of WAN ports
There are 8 WAN ports available for use on Multi-WAN Link Balancer. The user can decide how
many WAN ports to use by setting the web page on setup area.
•
Shared Broadband Internet Access
All LAN users can access the Internet through the Multi-WAN VPN Link Balancer by sharing from
one (1) up to eight (8) Broadband modems and connections.
•
High-Performance multi ADSL Modem Support
The Multi-WAN VPN Link Balancer has eight (8) WAN ports, allowing the connection of up to
eight (8) Broadband modems at the same time.
This can provide a greater increase in bandwidth than is allowed by a single modem.
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This flexible configuration allows each port to use a different type of modem and connection
method. Also, the Internet traffic that is shared between the 8 modems can be pre-determined.
•
Support for all common Connection Methods
All popular DSL, Cable Modems and connection methods are supported. These include - Fixed IP,
Dynamic IP, PPPoE and PPTP.
•
Inbound/Outbound Traffic Load Balancing and Failover
There are a variety of load balancing methods that allow administrators to manage the traffic from
LAN or WAN in order to maximize bandwidth - as well as smart health check methods to protect
against connection failure for failover.
•
PPPoE Session Management
Multiple PPPoE sessions are supported and you can choose “mapping” sessions to selected PCs
if desired.
•
Multiple IP Address Support
If your ISP allocates you multiple IP addresses, these are also supported and you can “map” IP
addresses to selected PCs if desired.
•
Special Application
This feature allows you to use some non-standard applications; for example, where the port
number used for the response is different to the port number used by the sender.
•
Virtual Server
This feature allows Internet users to access Internet servers on your LAN. For standard servers
such as Web, FTP or E-Mail servers, only the IP address of the server PC is required. You can
also define your own Server types if required.
•
Multiple DMZ
A "DMZ" PC will receive incoming connection requests which would otherwise be blocked. For
each IP address allocated by your ISP, a separate "DMZ" PC can be specified. So if your ISP has
given you multiple IP addresses, you can have multiple “DMZ” PCs. With the Multi-WAN VPN
Link Balancer, each “DMZ” PC has unrestricted 2-way Internet access, providing the ability to run
programs that are otherwise normally incompatible with NAT routers.
•
Access Filter
The network Administrator can use the Access Filter to gain fine control over the Internet access
and applications available to LAN users. Ten (10) user groups are available and each group can
be assigned unique access rights.
•
Block URL
This feature can be used by the Administrator to block access to undesirable Web sites by LAN
users. You can even assign different settings for different groups of PCs.
•
Session Limit
With the Session Limit feature, if the number of new sessions for the system exceeds the
maximum allowance set by the Administrator in the sampling time, any new session in the system
will be dropped.
•
System Filter Exception
This feature ensures that every packet with an unrecognized port will be rejected so as to prevent
access to port scanning programs from hackers. However, in some situations this may incur
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problems with some servers (e.g. SMTP server port 113) or WAN clients which require a
response packet to verify the availability of their communication peers.
•
VPN (Virtual Private Network)
Support is provided for up to 50 VPN tunnels with a failover and back-up mechanism.
•
VPN Mesh Group.
The Multi-WAN VPN Link Balancer also supports VPN Load Balance with mesh group
configuration.
Other Features
•
12-Port Switching Hub
The Multi-WAN VPN Link Balancer incorporates an 8-port 10 /100BaseT switching hub, making it
easy to create or extend your LAN as needed.
•
DHCP Server Support
Dynamic Host Configuration Protocol provides a dynamic IP address to PCs and other devices
upon request. The Multi-WAN VPN Link Balancer can act as a DHCP Server for devices on your
local LAN.
•
Multi Segment LAN Support
LANs comprising of one or more segments or additional IPs are supported via the Multi-WAN
VPN Link Balancer's built-in static routing table.
•
Easy Setup
Setup and configuration is easily accomplished through your favorite WEB browser.
•
Remote Management
The Multi-WAN VPN Link Balancer can be managed from any PC on your LAN. Also, if an
Internet connection exists, it can (optionally) be configured via the Internet.
•
Password - protected Configuration
Optional password protection is provided to prevent unauthorized users from modifying the
configuration data and settings.
•
HTTP Firmware Upgrade and backup
The web management feature allows you to use HTTP upgrade for new firmware and backup
system configuration from a local or even remote site, as long as “Remote upgrade” and “Remote
web-based setup” is enabled in the advanced feature web page.
•
Email Alert
The Email Alert will send a warning email message to the system administrator if any of the WAN
ports become disconnected when more than two WAN ports are enabled or if there is excessive
ping notification.
Page 3
•
Syslog
This is a very useful feature for monitoring the device in that it can generate real time system
information on the web page or on a particular machine.
•
QoS Configuration.
This function will allow higher priority pass-through for specified packets such as real-time
applications like Internet phone, video conference, etc.
•
UPnP
When UPnP (Universal Plug & Play), is set to “Enable” - the Multi-WAN VPN Link Balancer
becomes a network device. This feature is useful for detecting and controlling network devices
such as Internet gateways.
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Package Contents
The following items are included in the Multi-WAN VPN Link Balancer package:
•
Multi-WAN VPN Link Balancer Unit
•
Power Cord
•
Quick Installation Guide
•
CD-ROM containing the on-line manual.
If any of the above items are damaged or missing, please contact your dealer immediately.
Physical Details
Front Panel
Figure 1-2: Front Panel
Front Panel LED indication is as follows:
OFF – No Power
Power
ON – Normal Operation
Status
System Blinking – Normal Operation.
ON/OFF – Error
Packets Blinking – Packets Active
ON/OFF – No Packet
Ethernet
Green ON – 100M Linked
Yellow ON – 10M Linked
Blinking – Data Transmit / Receive.
OFF – No Linked
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Ethernet Ports and Reset Button
WAN ports: using Port 1 to Port 4 for connecting to Modem(s).
Ethernet Ports
LAN ports: The remaining ports which are connected to PCs or a Hub.
Note:
Any port will automatically operate as an “Uplink” port if required. You can use a
normal LAN cable to connect to a normal port on another hub.
Reset Button
When pressed and released, the Multi-WAN VPN Link Balancer will reboot
(restart) within 1 second. It will reset to default when pushed and held for more
than 3 seconds.
Some Status and Error conditions are indicated by the combinations of
LEDs, as shown below:
LED Action
Condition
Status – System & Packets flash alternatively.
Firmware Download in progress.
Status – System & Packets flash concurrently.
MAC address not assigned.
Status – System (Solid Off) & Packets (Solid On)
SDRAM error
Status – System (Solid On) & Packets (Solid On)
Timer/Interrupt error
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Rear Panel
Figure 1-3: Rear Panel
AC 100V ~ 240V
Connects to AC100~240V / 50~60Hz with supplied AC power cord.
Default Settings
When the Multi-WAN VPN Link Balancer has finished booting, all configuration settings will be set
to the factory defaults, including:
•
IP Address set to its default value of 192.168.1.1, with a Network Mask of 255.255.255.0
•
DHCP Server is enabled
•
User Name: admin
•
Password cleared (no password)
TFTP Download
This setting should be used only if your Multi-WAN VPN Link Balancer becomes unusable and you
are attempting to restore it by upgrading the firmware. Follow this procedure:
1. Power-On the Multi-WAN VPN Link Balancer.
2. Use the supplied Windows utility or a TFTP client program to apply the new firmware. If using the
supplied Windows TFTP program, the screen will look like the following example:
Figure 1-4: Windows TFTP utility
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•
Enter the name of the firmware upgrade file located on your PC, or click the "Browse" button
to locate the file.
•
Enter the LAN IP address of the Multi-WAN VPN Link Balancer in the "Server IP" field.
•
Click "Upgrade Firmware" to send the file to the Multi-WAN VPN Link Balancer.
3. When the upgrade is finished, the Multi-WAN VPN Link Balancer should work normally. The
factory default settings will be applied.
Note:
The supplied Windows TFTP utility also allows you to perform three (3) additional operations:
•
Save the current configuration settings to your PC (use the "Save Configuration" button).
•
Restore a previously saved configuration file to the Multi-WAN VPN Link Balancer (use the
"Upgrade Firmware" button).
•
Set the Multi-WAN VPN Link Balancer to its default values (use the "Set to Default" button).
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2: Basic Setup
Overview
Basic Setup of your Multi-WAN VPN Link Balancer involves the following steps:
1. Attach the Multi-WAN VPN Link Balancer to a PC using any LAN port (5 to16) and configure it for
your LAN.
2. Install your Multi-WAN VPN Link Balancer in your LAN and connect the Broadband Modem(s).
3. Configure your Multi-WAN VPN Link Balancer for Internet Access.
4. Configure PCs on your LAN to use the Multi-WAN VPN Link Balancer.
Requirements
•
One (1) up to four (8) DSL or Cable modems, each with an ISP Internet Access account.
•
Network cables. Use standard 10/100BaseT network (UTP) cables with RJ45 connectors
•
TCP/IP network protocol must be installed on all PCs.
Procedure
1: Configuring the Multi-WAN VPN Link Balancer for your LAN
1. Use a standard LAN cable to connect your PC to any LAN port (9 -16) on the Multi-WAN VPN
Link Balancer. (WAN ports from Port 1 ~ 8)
2. Connect the power cord into the power outlet on the rear panel of the Multi-WAN VPN Link
Balancer.
3. Power-on your PC. If your PC is already running, restart it. It will then obtain an IP address from
the Multi-WAN VPN Link Balancer.
4. Open your WEB browser.
5. In the Address or Location box enter:
HTTP://192.168.1.1
6. You will be prompted for the User Name and password, as shown below:
Figure 2-1: Password Dialog
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7. Enter admin for the "User Name" and leave the "Password" field blank.
•
The "User Name" is always set as admin
•
For security, it is highly recommended that you set a password. You may do this using the
Admin Setup screen.
8. After logging in, you will see the Administrator Password setup in the Admin Setup screen, as
shown below.
Assign a password by entering it in the "Password" and "Verify Password” Fields.
Figure 2-2: Home Screen (Admin. Setup)
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9. Select LAN & DHCP from the menu. You will see a screen like in the example below.
Figure 2-3: LAN & DHCP Setup
10. If your LAN already has a DHCP Server and you wish to continue using it, the following
configuration is required:
• The DHCP Server function in the Multi-WAN VPN Link Balancer must be disabled. You will
find this setting in the LAN & DHCP screen.
• Your DHCP Server must be configured to provide the Multi-WAN VPN Link Balancer's LAN IP
Address as the "Default Gateway".
•
Your DHCP Server must provide correct DNS addresses to any connected PCs.
11. Ensure these settings are suitable for your LAN:
• See the following table for details of each setting. For most situations, the default settings will
be suitable.
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Settings – LAN & DHCP
LAN IP Configuration
Optional
Configuration
DHCP Configuration
View DHCP List
•
IP Address – IP address for the Multi-WAN VPN Link Balancer, as
seen from the Local LAN. Use the default value unless the address is
already in use or your LAN is using a different IP Address range.
•
Subnet Mask –The default value 255.255.255.0 is standard for small
(class "C") networks. For other networks, use the Subnet Mask for
the LAN segment to which the Multi-WAN VPN Link Balancer is
attached. (The same value as the PCs on that LAN segment.)
•
DHCP Server Setup – If set to “Enable”, the Multi-WAN VPN Link
Balancer will assign IP Addresses to the PCs (DHCP clients) on your
LAN when they start up. The default and recommended value is
"Enable". (Windows systems, by default, act as DHCP clients. This
setting in the Windows Internet Protocol (TCP/IP) Properties is:
Obtain an IP address automatically.)
•
LAN Any IP – By default this option is disabled. If you enable “LAN
Any IP”, then no matter what, the static IP address is held on the
client (your PC). The client does not need to change the IP address,
even though it has a different IP segment than the LAN segment. It
can still access the Internet through NAT.
•
Lease Time – This is a finite period of time for a DHCP server to
lease an IP address to a client.
•
DNS Server IP for Client – An IP address of the default DNS server
for the client requesting DNS service.
•
Offered IP Range – The fields set the values used by the DHCP
server when allocating IP addresses to DHCP clients. This range
also determines the number of DHCP clients supported.
This table shows the IP addresses which have been allocated by the
DHCP Server. For each address which has been allocated, the following
information is shown:
•
Free Entry – Indicates how many IP addresses the DHCP server can
allocate to DHCP clients.
•
Name – The "hostname" of the PC. In some cases, this may not be
known.
•
MAC Address – The physical address (network adapter address) of
the PC.
•
IP Address – The IP address that is allocated to this PC.
•
Type – Indicates whether the IP address is to be dynamic or static.
•
Status – If Dynamic, the IP address was allocated by this DHCP
Server. If Sniffed, the IP address was detected by examining the LAN
rather than allocated by the DHCP Server. In this case, the Name is
usually not known.
•
Time Left – The time expired since the IP address was leased.
12. Save your data, then go to Step 2, Installing the Multi-WAN VPN Link Balancer in your LAN.
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2. Installing the Multi-WAN VPN Link Balancer in your LAN
Figure 2-4: Installation Diagram
1. Ensure that the Multi-WAN VPN Link Balancer and any DSL/Cable modem(s) are powered-OFF.
Leave the modem or modems connected to their data lines.
2. Connect the Broadband modem(s) to the Multi-WAN VPN Link Balancer.
•
If using only one (1) Broadband modem, connect it to port 1.
•
Use the cable supplied with your DSL/Cable modem. If no cable was supplied, use a standard
cable.
3. Use standard LAN cables to connect PCs to the LAN ports on the Multi-WAN VPN Link Balancer.
•
Both 10BaseT and 100BaseT connections can be used simultaneously.
•
If you need to connect the Multi-WAN VPN Link Balancer to another Hub, just use a standard
LAN cable to connect any LAN port on the Multi-WAN VPN Link Balancer to a standard port
on another hub. Any LAN port on the Multi-WAN VPN Link Balancer will automatically act as
an "Uplink" port when required.
•
If devices are connected to the 8 WAN ports (1,2,3 & 4 ~ 8), the remaining ports (9 ~ 16), are
LAN ports.
4. Power-Up
•
Power-on the Cable or DSL modem(s).
•
Connect the supplied power cord to the Multi-WAN VPN Link Balancer and power-up.
5. Check the LEDs
•
The Power LED should be ON.
•
The Link/ACT LED should be ON if the corresponding WAN port is connected to a
broadband modem.
Page 13
•
For each PC connected to the LAN ports, the corresponding LAN LED (either 10/Yellow or
100/Green) should be ON.
3. Configuring the Multi-WAN VPN Link Balancer for Internet Access
To configure access to the Internet, first decide how many WAN ports you are going to use. The
pull down menu on the MAX WAN web page (Figure 2-5) will let you setup the WAN port numbers.
You can choose from two (2), up to eight (8) WAN ports. Once you have selected how many ports
you are going to use, click on Submit. You may then proceed to the Primary Setup page.
Figure 2-5: MAX WAN
4. Configuring the Multi-WAN VPN Link Balancer for Internet Access
Select Primary Setup from the menu. You will see a screen like in the example below.
•
Configure each WAN one by one through the Interface column pull-down menu.
•
For any of the following situations, refer to Chapter 3: Advanced Port Setup, for any further
configuration which may be required:
•
Using multiple WAN ports
•
Enabling multiple IP addresses on each WAN port
•
Enabling multiple PPPoE sessions
•
PPTP connection method
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Figure 2-5: Primary Setup
Settings – Primary Setup
Connection
Mode
Connection
Type
•
Interface – A pull down menu for each WAN port that you are going to
connect to the Internet.
•
Connect Mode – Enable – Select this if you have connected a broadband
modem to this port. Disable – Select this if there is no broadband modem
connected to this port.
Check the data supplied by your ISP and select the appropriate option.
•
Static IP – Select this if your ISP has provided a Fixed or Static IP address.
Enter the data into the Address Info fields.
•
Dynamic IP – Select this if your ISP provides an IP address automatically
when you connect. You can ignore the Address Info fields.
•
PPPoE – Select this if your ISP uses this method. (Usually, your ISP will
provide some PPPoE software; however, this software is not required and
should not be used.)
If this method is selected, you must complete the PPPoE dialup fields.
Note:
If using the PPTP connection method (enable PPTP Connection), select Static
IP or Dynamic IP as appropriate, according to the IP Address method used by
your ISP.
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Address
Information
This is for Static IP users only. Enter the address information (IP Address,
Subnet Mask, Gateway) provided by your ISP. If your ISP provides multiple IP
address, you can use the Multi-DMZ screen to assign any additional IP
addresses.
PPPoE / PPTP
Dialup
This is for PPPoE or PPTP users only.
•
Enter the Username and Password provided by your ISP.
•
If using PPTP, enable the PPTP Connection checkbox and enter the IP
address of the PPTP server.
•
PPPoE Host name (Optional) – This field is used by a Host to uniquely
associate an access concentrator with a particular Host request.
Note:
There are additional PPPoE/PPTP options on the Port Options screen.
To use multiple PPPoE sessions on either port, configure settings in the
Advanced PPPoE screen.
DNS
If using a Fixed IP address, you MUST enter at least 1 DNS address.
If using a Dynamic IP, PPPoE or PPTP; DNS information is optional.
Optional
•
Host name – This is required by some ISPs. If your ISP provided a Host
Name, enter it here. Otherwise, you can use the default value.
•
Domain name – This is required by some ISPs. If your ISP provided a
Domain Name, enter it here. Otherwise, you can use the default value.
•
MAC address – Some ISP records your MAC address (also called "Physical
address" or "Network Adapter address"). If so, you can enter the MAC
address expected by your ISP in this field. Otherwise, this should be left at
the default value.
Setup of the Multi-WAN VPN Link Balancer is now complete. PCs on your LAN must now be
configured. See the following section for details.
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4: Configure PCs on your LAN
Overview
For each PC, the following settings may need to be configured:
•
TCP/IP network settings
•
Internet Access configuration
TCP/IP Settings
If using the default Multi-WAN VPN Link Balancer settings and the default Windows
95/98/ME/2000/XP TCP/IP settings, no changes need to be made. Just start (or restart) your PC.
•
By default, the Multi-WAN VPN Link Balancer will act as a DHCP Server, automatically providing
a suitable IP Address (and related information) to each PC when the PC boots.
•
For all non-Server versions of Windows, the default TCP/IP setting is to act as a DHCP client. In
Windows, this setting is: Obtain an IP address automatically.
Just start (or restart) your PC and it will automatically obtain an IP address from the Multi-WAN
VPN Link Balancer.
•
If using fixed IP addresses on your LAN, or if you wish to check your TCP/IP settings, refer to
Appendix B – Windows TCP/IP Setup.
Internet Access
To configure your PCs to use the Multi-WAN VPN Link Balancer for Internet access, follow this
procedure:
For Windows 9x/2000
1. Select Start Menu - Settings - Control Panel - Internet Options.
2. Select the Connection tab and then click the Setup button.
3. Select "I want to set up my Internet connection manually”, or “I want to connect through a local
area network (LAN)" and click Next.
4. Select "I connect through a local area network (LAN)" and click “Next”.
5. Ensure that all of the boxes on the following Local area network Internet Configuration screen are
unchecked.
6. Check the "No" option when prompted "Do you want to set up an Internet mail account now?"
7. Click Finish to close the Internet Connection Wizard.
Setup is now completed.
For Windows XP
1.
2.
3.
4.
5.
Select Start Menu - Control Panel - Network Connections.
Select Create a new connection.
Click Next on the "New Connection Wizard" screen.
Select "Connect to the Internet" and click “Next”.
Select "Set up my connection manually" and click “Next”.
Page 17
6. Check "Connect using a broadband connection that is always on" and click Next.
7. Click Finish to close the New Connection Wizard.
Setup is now completed.
Accessing AOL
To access AOL (America On Line) through the Multi-WAN VPN Link Balancer, the AOL for Windows
software must be configured to use TCP/IP network access rather than a dial-up connection. The
configuration process is as follows:
•
Start the AOL for Windows communication software. Ensure that it is Version 2.5, 3.0 or later.
This procedure will not work with earlier versions.
•
Click the Setup button.
•
Select Create Location and change the location name from "New Locality" to " Multi-WAN VPN
Link Balancer".
•
Click Edit Location. Select TCP/IP for the Network field. (Leave the Phone Number field blank.)
•
Click Save, then OK.
Configuration is now complete.
•
Before clicking "Sign On", always ensure that you are using the "Multi-WAN VPN Link Balancer"
location.
Macintosh Clients
For Macintosh users, the procedure for accessing the Internet via the Multi-WAN VPN Link Balancer
is as follows.
1. Open the TCP/IP Control Panel.
2. Select Ethernet from the Connect via pop-up menu.
3. Select Using DHCP Server from the Configure pop-up menu. The DHCP Client ID field can be left
blank.
4. Close the TCP/IP panel, saving your settings.
Note:
If using manually assigned IP addresses instead of DHCP, the required changes are:
•
Set the Router Address field to the Multi-WAN VPN Link Balancer’s IP Address.
•
Ensure your DNS settings are correct.
Linux Clients
To access the Internet via the Multi-WAN VPN Link Balancer using Linux, it is only necessary to set
the Multi-WAN VPN Link Balancer as the "Gateway" and ensure your Name Server settings are
correct.
Ensure you are logged in as "root" before attempting any changes.
Page 18
Fixed IP Address
By default, most Unix installations use a fixed IP Address. If you wish to continue using a fixed IP
Address, make the following changes to your configuration.
•
Set your Default Gateway to the IP Address of the Multi-WAN VPN Link Balancer.
•
Ensure your DNS (Name server) settings are correct.
To act as a DHCP Client (recommended)
The procedure below may vary depending on your version of Linux and X -windows shell.
1. Start your X Windows client.
2. Select Control Panel - Network
3. Select the "Interface" entry for your Network card. Normally this will be called "eth0".
4. Click the Edit button, set the "protocol" to "DHCP" and save this data.
5. To apply your changes, use the "Deactivate" and "Activate" buttons if available. Otherwise, restart
your system.
Page 19
3: Advanced Port
Overview
•
Port Options contains some options which can be set on any WAN port. For most situations, the
default values are satisfactory.
•
Load Balance is only functional if you are using multiple WAN ports. It allows you to determine
the proportion of WAN traffic sent through each port.
•
Advanced PPPoE setup is required if you wish to use multiple sessions on each WAN port. It
can also be used to manually connect or disconnect a PPPoE session. Otherwise, this screen
can be ignored.
•
Advanced PPTP setup is required if using the PPTP connection method.
Port Options
Figure 3-1: Port Options
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Settings – Port Options
Interface
Connection Health
Check
Transparent Bridge
•
WAN Port – Select a particular WAN port from the pull-down menu to
setup WAN port configuration.
•
MTU – The Maximum Transmission Unit for the Ethernet data. This
is used to determine the packet size to be used on the WAN
interface. Normally, this does not need to be changed but if your ISP
advises you to use a particular MTU, enter it here. The default MTU
value is 1500 Bytes.
•
Method – There are three methods available for checking if a WAN
port is alive or not. Multiple choices can be selected when using it.
•
Disable will not perform an Alive Indicator Check. By default, Health
Check is set to Enable. If the “Alive Indicator” input box is left blank,
Health Check performs an ICMP echo packet request to the specific
destination. This could be either a URL or an IP Address specified
by users in the “Alive Indicator” input box or WAN interface
gateway.
•
Interval – The interval time for device health check. The default
interval time is 60 seconds.
•
Alive Indicator – This is the IP address used to check if the WAN
connection is operating. The Multi-WAN VPN Link Balancer will
contact this system to check if the WAN connection is working or
not. You may change this address if you wish. Default is the
gateway IP.
Note: This is not used for PPPoE connections.
•
Bridge Mode – If set to Enable, this WAN port doesn’t use NAT &
Load Balance function when the LAN/WAN IP have the real IP
addresses on the same network segment.
•
NetBIOS Broadcast – If you enable the NetBIOS Broadcast, this
will allow you to access files through the Microsoft network
neighborhood.
Option
Transparent Bridge
Options (For all
interfaces)
•
Traffic Management –
Strict Binding: Traffic from bridge hosts (eg. transparent to
WAN1) can only go through the specified WAN interface
(eg. WAN1).
Loose Binding: This acts as a failover mechanism for transparent
bridge mode. Traffic from bridge hosts (eg. transparent to
WAN1) can go through any WAN interface (eg. WAN2 or
other) when bind interface (eg. WAN1) is down.
Load Balancing: This acts as a load balancing mechanism for
transparent bridge mode. Traffic from bridge hosts (eg. transparent
to WAN1) can go through any WAN interface (eg. WAN1, 2 or
other) based on the loading mechanism specified in the load
balance section.
•
ARP Table – The ARP Table is used by the device to determine
the bridge hosts’ location (e.g. inside/outside WAN and which
WAN). Its size can be adjusted if needed. View ARP Tables
displays ON/OFF selection of bridge mode on each WAN port.
Clear ARP Tables disables bridge mode on all WAN ports.
Page 21
Load Balance
This screen is only operational if using Internet connections on multiple WAN ports
Figure 3-2: Load Balance
Only functional when using two (2) or more WAN ports - these settings determine the proportion of
traffic sent over each port.
Page 22
Settings – Load Balance
Load Balance
Configuration
•
Enable – This enables your Load Balance setting options and must be
checked for other settings on this screen to be effective.
•
Balance Type – You can select the Balance types based on:
•
•
Bytes Tx + Rx – Traffic is measured by Bytes. (Least load)
•
Packets Tx + Rx – Traffic is measured by Packets. (Least load)
•
Sessions established – Traffic is measured by Sessions. (Least load)
•
IP Address – Traffic is measured by IP address. (Least load)
•
Auto Learning – The largest unused upload/outgoing bandwidth.
•
Fastest – The largest upload bandwidth.
•
Priority – The highest priority.
•
Round Robin – Continuously repeating sequence.
•
Weight Round Robin – In sequence with weight placed accordingly.
Loading Share – Enter the percentage (%) of traffic to be sent over each
WAN port. If one WAN port connection has a greater bandwidth than another,
the one with the greater bandwidth is given a higher percentage of traffic than
the other.
Click the "submit" button to save your changes.
Traffic
Statistics
Configuration
•
Current Statistics – Enable current packets loading share statistics for
WAN1 & WAN2.
•
Overall Statistics – Enable overall packets loading share statistics for WAN1
& WAN2.
•
Accumulated Statistics – Enable Accumulated statistics for WAN1 & WAN2
for a define time interval.
Current
Statistics
Current loading share table for WAN! & WAN2
Overall
statistics
Overall loading share table for WAN1 & WAN2
Page 23
Advanced PPPoE
The Advanced PPPoE screen is required in order to use multiple PPPoE sessions on the same WAN
port.
It can also be used to manually connect or disconnect a PPPoE session.
Figure 3-3: Advanced PPPoE
Settings – Advanced PPPoE
Select WAN Port
& Session
WAN Port – Selected WAN port only using PPPoE connection
PPPoE Session – ISPs can usually provide multiple floating real IPs for
PPPoE. Each WAN port can have up to eight (8) PPPoE sessions, each with
a different IP address if your WAN port is using PPPoE connectivity.
PPPoE Session MTU – The Maximum Transfer Unit for PPPoE packet data.
Leave it as default unless the ISP provides a different PPPoE packet data
size. The default MTU value is 1492 bytes.
WAN IP Account
•
User Name – Enter the PPPoE user name assigned by your ISP.
•
Password – Enter the PPPoE password assigned by your ISP.
•
Verify Password – Re-enter the PPPoE password assigned by your ISP.
Page 24
Options
PPPoE Auto
Dialup
Connection
Status
•
Specified Fix IP Address – If you have a fixed IP address, enter if here.
Otherwise, this field should be left at 0.0.0.0.
•
Assigned Host Name –This field is used by a Host to uniquely associate
an access concentrator with a particular Host request.
•
Auto Dialup (connect-on-demand) – If set to Enable, a connection will be
established whenever outgoing WAN traffic is detected. If not enabled,
you must establish a connection manually.
•
Disconnect after Idle – This determines when an idle connection will be
terminated. Enter the required time period. (-1: Always on)
•
Echo Time – This determines how often an Echo request is sent to the
PPPoE server. The Echo request is used to determine if the connection is
still alive. Normally, there is no need to change the default value.
•
Echo Retry – The number of times the Echo request will be sent, if there
is no response to the first request. Normally, there is no need to change
the default value.
This displays the current connection status for each session.
Advanced PPTP
This Advanced PPTP screen is only useful if using the PPTP connection method.
Figure 3-4: Advanced PPTP
Page 25
Settings – Advanced PPTP
WAN Port
Select the desired WAN port (click desired WAN on Connection Status). The
data of the selected port will then be displayed in the WAN IP Account
section.
PPTP MTU – Maximum transfer unit for PPTP. The default value is 1460
WAN IP Account
PPTP Auto Dialup
Connection
Status
•
User Name – The PPTP user name (login name) assigned by your ISP.
•
Password – The PPTP password associated with the User Name above.
This is assigned by your ISP, and used to login to the PPTP Server.
•
Verify Password – Re-enter the PPTP password assigned by your ISP.
•
Server IP Address – Enter the IP address of the PPTP Server, as
provided by your ISP.
•
Static IP Address – If you have a fixed IP address, enter if here.
Otherwise, this field should be left at 0.0.0.0.
•
Auto Dialup (connect-on-demand) – If set to Enable, a connection will be
established whenever outgoing WAN traffic is detected. If not enabled,
you must establish a connection manually.
•
Disconnect after Idle – This determines when an idle connection will be
terminated. Enter the required time period. (-1: Always on)
•
Echo Time – This determines how often an Echo request is sent to the
PPTP server. The Echo request is used to determine if the connection is
still alive. Normally, there is no need to change the default value.
•
Echo Retry – The number of times the Echo request will be sent, if there
is no response to the first request. Normally, there is no need to change
the default value.
This displays the current PPTP connection status.
Page 26
4: Advanced Setup
Overview
The following features are provided in Advanced Setup:
•
Host IP
•
Routing
•
Virtual Server
•
Special Application
•
Dynamic DNS
•
Multi DMZ
•
UPnP Setup
•
NAT Setup
•
Advanced Feature
This chapter contains details on the configuration and use of each of these features.
Host IP
This feature is used in the following situations:
•
You have Multi-Session PPPoE and wish to bind each session to a particular PC on your LAN.
•
You wish to use the Access Filter feature. This requires that each PC is identified by using the
Host IP screen.
•
You wish to have different Block URL settings for different PCs. This requires that each PC is
identified by using the Host IP screen. (You do not have to use the Host IP feature to apply the
same Block URL settings to all PCs.)
•
You wish to reserve a particular (LAN) IP address for a particular PC on your LAN. This allows the
PC to use DHCP (In Windows this setting is configured as: "Obtain an IP address automatically")
while gaining the benefits of a fixed IP address. The PC's IP address will never change, allowing it
to be provided to other users and applications.
Page 27
Figure 4-1: Host IP
Settings – Host IP
Host Network
Identity
This section identifies each Host (PC)
•
Host name – Enter a suitable name. Generally, you should use the
"Hostname" (computer name) as defined on the Host itself.
•
MAC Address – Also called Physical Address or Network Adapter Address.
Enter the MAC address of this Host.
•
Select Group – Select the group you wish this Host to be included in. (Group
1 ~ Group 7). Default is no group.
•
Reserve in DHCP – Select Enable to reserve a particular (LAN) IP address
for a particular PC on your LAN. This allows the PC to use DHCP (In Windows
this setting is configured as: "Obtain an IP address automatically") while
retaining an IP address that never changes.
•
Reserved IP Address – Enter the IP address you wish to reserve, if the
setting above (Reserve in DHCP) is set to Enable. Otherwise, ignore this field.
Page 28
Host Network
Binding
•
Binding WAN Port / Session – Select Enable if you wish to associate this
PC with a particular PPPoE session. All traffic for that PC will then use the
selected PPPoE port and session.
•
Binding Method – Suppose your PC is bound to WAN1 port and you select
“Strict Binding.” If WAN1 port is disconnected, your packets cannot go
through another WAN port, if it is still alive. If you select “Loose Binding” then
if WAN1 port becomes disconnected, your packets will automatically go to
another WAN port, if it is alive.
•
Select WAN Port / Select PPPoE session – If the Binding Method setting
above is set to Enable, select the desired Port and Session. Otherwise, ignore
these settings.
Note: Multiple PPPoE sessions are defined on the Advanced PPPoE screen.
Buttons
Host & Group
List
•
Add – Use this to add a new entry to the database, using the data shown on
screen.
•
Delete – Click this to delete the selected entry.
•
Update – After making the desired changes, use this to update the selected
entry
•
Reset – Reverse any changes you have made since loading the data from the
Multi-WAN VPN Link Balancer.
This table shows the current bindings.
Page 29
ARP Status
ARP (Address Resolution Protocol) – This is web page is regarding LAN & WAN ARP statistics and
information,
Figure 4-1 (A): ARP Table
•
Requests ( In / Out ) – The numbers of system ARP sent to requests.
•
Reply ( In / Out ) –The numbers of system ARP reply to.
•
System Time – System starting time.
•
Global Arp Ageout Time – Arp time out. By default is 600 seconds. If
set to “0” means no expire.
Arp Table
•
List all LAN, WAN address resolution and its related info.
Arp Entry Add /
Update
•
According to IP and MAC address, add or update a record to a ARP
table
Arp Query
Check
•
Input LAN or WAN IP address to query ARP.
Arp Statistics
Page 30
Routing
This section is only relevant if your LAN has other Routers or Gateways.
• If you don't have other Routers or Gateways on your LAN, you can ignore the Static Routing
page completely.
•
If your LAN has other Gateways and Routers, you must configure the Static Routing screen as
described below. You also need to configure the other Routers.
Figure 4-2: Routing
Note:
If there is an entry or entries in the Routing table with an Index of zero (0), these are System entries.
You cannot modify or delete these entries.
Settings – Routing
Dynamic
Routing
•
RIP v2 – This acts as a “master” switch. If enabled, the selected WAN or LAN
will run RIPv1/v2, otherwise RIP function will not be available.
•
Interface – If LAN or other WAN are enabled, the specified WAN or LAN can
execute RIP function.
Page 31
Static
Routing
•
Network Address – The network address of the remote LAN segment. For
standard class "C" LANs, the network address is the first 3 fields of the
Destination IP Address. The 4th (last) field can be left at 0.
•
Netmask –The Network Mask for the remote LAN segment. For class "C"
networks, the default mask is 255.255.255.0
•
Gateway – The IP Address of the Gateway or Router that the Multi-WAN VPN
Link Balancer must use to communicate with the destination IP address
entered above. (NOT the router attached to the remote segment.)
•
Interface – Select the correct interface - usually "LAN". The "WAN" interface
is only available if NAT (Network Address Translation) is disabled.
•
Metric – The number of "hops" (routers) to pass through to reach the remote
LAN segment. The shortest path will be used.
This shows the current routing table set by the user.
Routing List
Configuring Other Routers on your LAN
All traffic for devices not on the local LAN must be forwarded to the Multi-WAN VPN Link Balancer so
that it can be forwarded to the Internet. This is done by configuring other Routers to use the MultiWAN VPN Link Balancer as the Default Route or Default Gateway, as illustrated by the example
below.
Static Routing - Example
Segment 1
(192.168.2.xx)
(192.168.2.80)
(192.168.1.100)
Segment 0
(192.168.1.xx)
Router A
(192.168.1.1)
Router B
(192.168.2.90)
(192.168.3.70)
Segment 2
(192.168.3.xx)
Figure 4-3: Routing Example
Page 32
For the Multi-WAN VPN Link Balancer Gateway's Routing Table
For the LAN shown above, with 2 routers and 3 LAN segments - the Multi-WAN VPN Link Balancer
requires 2 entries as follows:
Entry 1 (Segment 1)
Destination IP
Address
192.168.2.0
Network Mask
255.255.255.0
Gateway IP Address
192.168.1.100
Interface
LAN
Metric
2
Entry 2 (Segment 2)
Destination IP
Address
192.168.3.0
Network Mask
255.255.255.0 (Standard Class C)
Gateway IP Address
192.168.1.100
Interface
LAN
Metric
3
For Router A's Default Route
Destination IP
Address
0.0.0.0
Network Mask
0.0.0.0
Gateway IP Address
192.168.1.1
Metric
2
For Router B's Default Route
Destination IP
Address
0.0.0.0
Network Mask
0.0.0.0
Gateway IP Address
192.168.2.80
Interface
LAN
Metric
3
Page 33
Virtual Server
This feature allows you to make Servers on your LAN accessible to Internet users. Normally, Internet
users would not be able to access a server on your LAN because:
•
Your Server's IP address is only valid on your LAN, not on the Internet.
•
Attempts to connect to devices on your LAN are blocked by the firewall in the Multi-WAN VPN Link
Balancer.
The "Virtual Server" feature solves these problems and allows Internet users to connect to your
servers, as illustrated below.
Web Server
(192.168.1.45)
PC using FTP Server
(ftp://205.20.45.34)
FTP Server
(192.168.1.20)
205.20.45.34 (WAN)
PC using Web Server
(http://205.20.45.34)
192.168.1.1 (LAN)
Multi-WAN VPN Link Balancer
Figure 4-4: Virtual Server
Note that, in this illustration, both Internet users are connecting to the same IP Address but using
different protocols.
Connecting to the Virtual Server
Once configured, anyone on the Internet can connect to your Virtual Servers. They must use the
Multi-WAN VPN Link Balancer's Internet IP Address (the IP Address allocated by your ISP).
e.g.
http://205.20.45.34
ftp://205.20.45.34
•
To Internet users, all virtual Servers on your LAN have the same IP Address. This IP Address is
allocated by your ISP.
Page 34
•
This address should be static, rather than dynamic, to make it easier for Internet users to connect
to your Servers. However, you can use the Dynamic DNS feature (explained later in this chapter)
to allow users to connect to your Virtual Servers using a URL, instead of an IP Address.
e.g.
http://my_domain_name.dyndns.org
ftp://my_domain_name.dyndns.org
This screen allows you to define your own Server types.
Figure 4-5: Virtual Server
Page 35
Settings – Virtual Server
Virtual Server
Configuration
•
Enable – The enable checkbox is to Enable or Disable each Virtual
server as required.
•
Server Name – Enter a suitable name for this server. (By default, 12
well-known virtual servers have been listed on the Custom Virtual
Server List)
•
Protocol – Select the network protocol (TCP/UDP) used by this sever.
•
IP Address – LAN, Enter the IP address of the server on your LAN
which is running the required Server software.
Each Host (server) should have a fixed IP address, or have a reserved
IP address. (See the Host IP section earlier in this Chapter for details
on reserving an IP address.)
Each Host (server) must be running the appropriate Server software
WAN – This selection allows this server to bind to any WAN port (1-4),
or even bind to all WAN ports together.
Buttons
Virtual Server List
•
LAN Port Range – Enter the range of port number used for outgoing
traffic from this Server. If only a single port is required, enter it in both
fields.
•
WAN Port Range -– Enter the range of port numbers used for incoming
traffic to this Server. If only a single port is required, enter it in both fields
•
Allowed Remote IP – It allows only a range of remote side IP
addresses to access the virtual servers. The default entry 0.0.0.0 ~
0.0.0.0, means all remote side IP address can access it.
•
Add – Create a new Virtual Server entry.
•
Delete – Delete the selected entry.
•
Update – Save any changes you have made to the current entry.
•
Cancel – Cancel any changes you have made since the last saved
operation.
This table shows the details of all Custom Virtual Servers configuration data
which have been defined. You can modify their configuration data by
selecting and clicking on a row.
Page 36
Special Application
If you use Internet applications which have non-standard connections or port numbers, you may find
that they do not function correctly because they are blocked by the firewall in the Multi-WAN VPN Link
Balancer. In this case, you can define the application as a "Special Application" in order to make it
work.
Note that the terms "Incoming" and "Outgoing" on this screen refer to traffic from the client (PC)
viewpoint
Figure 4-6: Special Application
Page 37
Settings – Special Application
Special Application
•
Enable – Use this to Enable or Disable the Special Application as
required
•
Name – Enter a descriptive name to identify the Special Application.
•
Outgoing Protocol –Select the protocol used by the application when
sending data to the remote server or PC.
•
Outgoing Port Range – Enter the beginning and end of the range of
port numbers used by the application server for data you send. If the
application uses a single port number, enter it in both fields.
•
Incoming Protocol – Select the protocol used by the application when
receiving data from the remote server or PC.
•
Incoming Port Range –Enter the beginning and end of the range of
port numbers used by the application server for data you receive. If the
application uses a single port number, enter it in both fields.
•
Add – Create a new Special Application entry.
•
Delete – Delete the selected entry.
•
Update – Save any changes you have made to the current entry.
•
Cancel – Cancel any changes you have made since the last saved
operation.
Configuration
Buttons
Special Application
List
This shows the details of all Special Applications which are currently
defined. You can modify its configuration data by selecting and clicking on
a row.
Using a Special Application on your PC
•
Once the Special Applications screen is configured correctly, you can use the application on your
PC normally. Remember that only one (1) PC can use each Special application at any time.
•
Also, when 1 PC is finished using a particular Special Application, there may need to be a "Timeout" period before another PC can use the same Special Application.
•
If an application still cannot function correctly, try using the "DMZ" feature, if possible.
Page 38
Dynamic DNS
Dynamic DNS is very useful when combined with the Virtual Server feature. It allows Internet users to
connect to your Virtual Servers using a URL, rather than an IP Address.
This also solves the problem of having a dynamic IP address. With a dynamic IP address, your IP
address may change each time you connect to your ISP, making it difficult to connect to you.
You must register for the Dynamic DNS service. The Multi-WAN VPN Link Balancer supports 3 types
of service providers:
•
Standard client, available at http://www.dyndns.org
(Other sites may offer the same service, but can not be guaranteed to work)
•
TZO at http://www.tzo.com
•
3322 is available in China at http://www.3322.org
To use the Dynamic DNS feature
1. Register for the service from your preferred service provider.
2. Follow the service provider's procedure to have a Domain Name (Host name) allocated to you.
3. Configure the Dynamic DNS screen, as described below.
4. The Multi-WAN VPN Link Balancer will then automatically update your IP Address recorded by the
Dynamic DNS service provider.
5. From the Internet, users will now be able to connect to your Virtual Servers (or DMZ PC) using
your Domain name.
Page 39
Figure 4-7: Dynamic DNS
Settings – Dynamic DNS
Dynamic DNS
Service
Additional
Settings
This pull-down menu can Enable/Disable the Dynamic DNS feature and select
the required service provider.
•
Disable – Dynamic DNS is not used.
•
TZO – Select this to use the TZO service (www.tzo.com). You must
configure the TZO section of this screen.
•
DynDNS – Select this to use the standard service (from www.dyndns.org
or other provider). You must configure the Standard Client section of this
screen.
•
3322(in China) – This is available in China. It is similar to “DynDNS”
•
User Defined DDNS Server – This is the user defined DDNS server. If the
DDNS provider is other than TZO, dyndns.org or 3322.
These options are available if using the standard client.
•
Enable Wildcard – If selected, traffic sent to sub-domains (of your Domain
name) will also be forwarded to you.
•
Enable backup MX – If enabled, you must enter the Mail Exchanger
address below.
•
Mail Exchanger – If the setting above is enabled, enter the address of the
backup Mail Exchanger.
Page 40
WAN Port
Binding
•
Select the WAN port used by the Dynamic DNS.
•
The "Force Update" button will update your record on the Dynamic DNS
Server immediately.
Page 41
Multi DMZ
This feature allows each WAN port IP address to be associated with one (1) computer on your LAN.
All outgoing traffic from that PC will be associated with that WAN port IP address. Any traffic sent to
that IP address will be forwarded to the specified PC, allowing unrestricted 2-way communication
between the "DMZ PC" and other Internet users or Servers.
Note:
The "DMZ PC" is effectively outside the Firewall, making it more vulnerable to hacker attacks or other
intrusions. For this reason, you should only enable the DMZ feature when required.
Figure 4-8: Multi DMZ
Page 42
Settings – Multi DMZ
Multi DMZ Edit
Multi DMZ List
•
Enable – Use this to enable or disable the DMZ setting, as required.
•
WAN – Select the desired WAN port binding with a particular LAN host.
(There are a maximum 8 WAN ports which can be available.) Its
connection type may change based on your WAN connection type
(Static/DHCP/PPPoE/PPTP).
•
Name – Enter a name to assist you to remember this setting. This name
can be anything you choose and will have no effect on the operation.
•
Private IP Address (LAN) – Enter the IP address of the PC you wish to
associate with this WAN port IP address. This IP address should be fixed,
or reserved. (See the Host IP section for details on reserving an IP
address.)
•
Access Group –You can decide which users will have authorization to
use DMZ by defining the groups (Host IP web page)
•
Direction –For DMZ, you can allow inbound only, outbound only, or both
inbound and outbound traffic.
Multi DMZ List shows the details of all DMZ configuration data which are
currently defined. You can modify its configuration data by selecting and
clicking on a row.
Page 43
UPnP Setup
With the UPnP (Universal Plug & Play) function, you can easily setup and configure an entire network
as well as enable detection and control of networked devices and services.
Figure 4-9: UPnP Setup
Page 44
Settings – UPnP Setup
UPnP Option
UpnP Port
Mapping List
•
UpnP (Univeral Plug & Play) can be enabled or disabled for automatic
device configuration. If disabled (Default), the router will not allow any
device to automatically control the resources.
•
Advertisement Interval –The Advertisement Interval is how often the
router will broadcast its UPnP information. This value can range from 2 to
1440 minutes. The default interval is for 30 minutes. Shorter time interval
will ensure that control points have current device status at the expense
of additional network traffic. Longer time interval may compromise the
freshness of the device status but can significantly reduce network traffic.
•
Outgoing Interface – Select though which WAN or LAN port you want to
send out traffic from UPNP. If the WAN port you select loses its
connection, the router attempts to use the other WAN port. If the other
WAN port also does no work, the router drop outgoing packets from
UPNP.
You can set the dynamic port mappings to Internet gateway via UPnP on
Windows XP. This will allow you make a connection between applications
and the defined device
Page 45
NAT Setup
NAT (Network Address Translation) is the technology which allows one (1) WAN (Internet) IP address
to be used by multiple LAN users.
Figure 4-10: NAT Setup
Settings – NAT Setup
NAT
Configuration
•
NAT Routing – You can enable or disable NAT through the check box. If
you disable the NAT checkbox, it will act as a bridge or Static Router. Most
features will be unavailable.
•
TCP Timeout – Enter the desired value to use on each WAN port. The
default is 300
•
UDP Timeout – Enter the desired value to use on each WAN port. The
default is 120
•
TCP Window Limit – Enter the desired value to use on each WAN port.
The default is 0 (no limit).
•
TCP MSS Limit – Enter the required MSS (Maximum Segment Size) to
use on each WAN port. The default is 0 (no limit).
Page 46
NAT Port
Option
NAT Alias
NAT Alias
List
•
Non-Port-Translation –To keep the source port number unchanged for
TCP/UDP sessions on the specified Port Range. Some special applications
do not allow the source port number to be translated.
•
Port Range – The Source Port Number Range for TCP and UDP protocol.
•
Specific TCP / UDP Timeout –To define specific Timeout for TCP/UDP
sessions on the specified Port Range.
For each alias entry the WAN IP acts as an alias of the host with
Local LAN IP accessing the Internet via the specified WAN port
for the specified protocol packets, i.e. 1-1 NAT.
•
Enable – To activate or deactivate current entry.
•
Local LAN IP –The IP address of the host in LAN that wants to use the
specific WAN IP as its source IP.
•
WAN IP – The IP address used as the source IP of the packets sent out from
the specified host.
•
Protocol –The protocol that the current rule is applied to.
•
WAN – The WAN port that the current rule is applied to.
•
Allow Inbound (Virtual Server) – Enable check box, can be used as a virtual
server through alias WAN port.
The List shows NAT Alias that is currently defined.
Page 47
Advanced Feature
•
External Filters Configuration – These settings determine whether the Multi-WAN VPN Link
Balancer should respond to ICMP (ping) requests received from the WAN port or not.
•
Interface Binding – Use these settings to ensure that certain traffic is sent by a particular WAN
port and thereby a particular ISP account. These settings are only useful on some WAN ports.
•
Protocol & Port Binding – This allows you to bind any WAN port by selecting the protocol type
you want.
Figure 4-11: Advanced Feature
Page 48
Settings – Advanced Feature
External Filters
Configuration
Block Selected ICMP Types – These settings determine whether or not this
device should respond to ICMP requests received from the WAN port. If
checked, the selected packet types are blocked. Otherwise, the packets are
accepted.
DNS Loopback
Used when you have some servers on the LAN and their domain names have
already been registered on public DNS. To avoid DNS loop back problems,
please enter the following fields:
Application
Binding
Protocol & Port
Binding
Protocol & Port
Binding List
•
Domain Name – Enter the domain name specified by you for the local
server.
•
Private IP – Enter the private IP address of your local server.
•
IDENT Port – Port 113 is associated with the Internet's (Identification /
Authentication) service. When a client program in your computer contacts a
remote server for services such as POP, IMAP, SMTP, that remote server
sends back a query on port 113. Enable to make this port closed, not
stealth.
•
SMTP Binding –To determine if the SMTP packets are binding on the
specific WAN port.
•
IPSec Passthrough – To allow IPSec traffic to go through the device via
the specific WAN port. If AUTO is selected, the device will choose the first
available WAN port for the session. Max Tunnels is fixed to 10.
•
PPTP Passthrough – To allow PPTP traffic to go through the device via
the specific WAN port. If AUTO is selected, the device will choose the first
available WAN port for the session. Max Tunnels is fixed to 10.
Protocol and Port Binding
Use these settings if you wish to ensure that particular traffic is sent by a
specific WAN port, and thereby a particular ISP account.
•
Enable - Enable or disable each item as required.
•
Source IP - IP address of source from which packets are sent.
•
Destination IP – IP address of destination to which packets are sent.
•
Subnet Mask – With a subnet mask other than 255.255.255.255, you can
make an IP sub-network as your destination.
•
Protocol – Select protocol type used by the traffic you wish to configure.
•
Port Range - Enter the beginning and end of the port range used by the
traffic you wish to configure. If only a single port is used, enter the port
number in both fields.
•
WAN - Select the WAN port you wish this traffic to use.
This list shows the details of all protocol and port configuration data which are
currently defined. You can modify them by clicking on a selected row.
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5: Security Management
Overview
•
Block URL – Ability to block a specific website by configuring IP address, URL or Keywords.
•
Access Filter – Ability to block all Internet access, a known port or user defined ports by group
access.
•
Session Limit – Ability to limit users Internet access when the device detects new sessions that
exceed the maximum value in the sampling time, for example, virus, syn flood, etc.
•
SysFilter Exception – This feature allows you to configure an unrecognized port, allowing those
packets to be processed, enabling some programs to run more smoothly. This is also applicable
for some future applications that may need this mechanism in order to work well.
Block URL
This feature allows you to block access to undesirable Web sites. You can block by URL, IP address,
or Keyword. You can also have different blocking settings for different groups of PCs.
•
In operation, every URL is searched to see if it matches or contains any of the URLs or keywords
entered here. Then, after a DNS lookup, it determines the IP address of the requested site and
checks it against IP address entries on this screen.
•
Note that a single IP address may host many Web sites (shared IP). Entering an IP address on
this screen will block all Web sites that may be hosted on that IP address.
Figure 5-1: Block URL
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Settings – Block URL
Access Group
Access Item
This allows you to have different blocking rules for different Groups of PCs.
•
All PCs (users) are in the Default Group unless moved to another specified
group on the Host IP screen.
•
If you want the same restrictions to apply to everyone, select Default for the
Group. In this case, there is no need to enter any Hosts in the Host IP
screen.
•
If you wish to apply different restrictions on different Groups, select the
desired Group, and click the "Select" button. The screen will update the
data for the selected Group.
•
URL List Type – Block Internet Access: If you select Black List, It will
block the URL that you keep it on Access Item. Allow Internet Access: If
you are select White List type, it will block the entire URL except you keep it
on the Access Item.
•
Set Type – Submit to Block Internet Access or Allow Internet Access
List.
•
Enable/Disable – Use this to Enable or Disable each setting as required.
•
Internet Access
List
Block URL/IP/Keyword – Enter the URL, IP address or Keyword you wish
to block.
The list will display all block rules that you have setup. You can modify it by
clicking on a selected row.
Access Filter
The network Administrator can use the Access Filter to gain fine control over the Internet access and
applications available to LAN users.
•
Five (5) user groups are available and each group can have different access rights assigned to
them.
•
All PCs (users) are in the Default group, unless assigned to another group on the Host IP screen.
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Figure 5-2: Access Filter
Settings – Access Filter
Access Group
This allows you have different access rights for different Groups of PCs.
•
If you want the same restrictions to apply to everyone, select Default
for the Group. In this case, there is no need to enter any Hosts on
the Host IP screen.
•
If you wish to apply different restrictions to different Groups, select
the desired Group. The screen will update data for the selected
Group.
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Filter Setting
Select the desired option for this Group:
•
No filtering – Nothing is blocked, Internet access is not restricted.
•
Block All Access – Everything is blocked, Internet access is not
available.
•
Block selected items – Items selected on this screen are blocked.
You can block known services by using the checkboxes, or you may
define your own filters.
ICMP Filters
If you enable ICMP Filter that means it will block ICMP request packet
types specified by users from local host to remote side.
User-Defined Filter
This section is optional. It allows you to define your own filters as
required. For each filter, the following information is required:
•
Filter Name – Enter a name for this filter.
•
Protocol Type – Select a protocol type you wish to block.
•
User-Defined Filter List
Port No. Range – Enter the range of port numbers used that you
wish to block. If only a single port is required, enter it in both fields.
This List shows the details of all User-Defined Filter configurations which
are currently defined. You can modify its configuration data by clicking
on a selected row.
Session Limit
This new feature allows to drop the new sessions from both WAN and LAN side, if the number of
new sessions exceeds the maximum value set by you in the Sampling Time field.
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Figure 5-3: Session Limit
Settings – Session Limit
Sampling Time
The time interval specified by you for new sessions. Only the new
sessions that have recently occurred are counted according to the
sampling time entered. (Default is 400 mil-sec)
Maximum of Total New
session
The maximum total number of new sessions in the system which is
acceptable in the sampling time. Any new incoming sessions will be
dropped after the number of new sessions has been exceeded.
(Default: 65535 session/sec)
Maximum of New
Sessions for Host
The maximum number of new sessions from the host which is
acceptable in the sampling time. Any new incoming sessions will be
dropped from this host after the number of new sessions has been
exceeded. (Default: 100 session/sec)
Maximum of Dropped
New Sessions for Host
If the number of dropped new sessions from the host exceeds the
Maximum in the sampling time, any new session from the host will be
dropped in the pause time period. (Default: 25 session/sec)
Pause Time for Host
while exceeding limit
on Dropped New
Sessions
Within the pause time period, new session from the suspended host will
not be served by the system when the number of dropped new
sessions exceeds the defined Maximum. (Default is 5 minutes)
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SysFilter Exception
System Filter Exception - This will reject every packet with an unrecognized port to block port scan
programs from hackers. This, however, also incurs problems in some situations where servers (e.g.
SMTP server port 113) or WAN clients need to send a response packet to verify the activity of their
communication peers.
Figure 5-4: SysFilter Exception
Settings –SysFilter Exception
System Filter Exception •
Rules
Enable – If check box is marked, it will enable System Filter
Exception
•
Interface – You can select LAN, any WAN port or ALL interfaces
from which a packet originates.
•
Protocol – The packet type (selected in the above Interface) which
will be directly processed by this device.
•
Foreign Port Range – Enter the beginning and end of the foreign
port range used by the traffic you wish to configure. If only a single
port is used, enter the port number in both fields.
•
Device Port Range – Enter the beginning and end of the device port
range used by the traffic you wish to configure. If only a single port is
used, enter the port number in both fields.
System Filter Exception The list will display the details of all System Filter Exception Rules that
you have setup. You can modify data by clicking on a selected row.
Rules List
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6: VPN Configuration
Overview
Virtual Private Network (VPN) uses encryption to create the connection between two end points
(computers or networks). It allows private data to be sent securely over a public network or the
Internet without the risk of outside intruders gaining unauthorized access. VPN establishes a private
network that can send data securely between two networks. We call this by creating a “tunnel”. A VPN
tunnel connects the two PCs or networks
Note: The VPN Load Balancer uses industry standard IPSec encryption. However, due to the
variations in how manufactures interpret these standards, many VPN products are not
interoperable. Although the Multi-WAN VPN Link Balancer can interoperate with many other
VPN products, it is not possible for the Multi-WAN VPN Link Balancer to provide specific
technical support for every other product.
IKE Global Setup
Figure 6-1: IKE Global Setup
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Settings – IKE Global Setup
Global List (Phase 1)
The list will only show the approximate information of all Global Settings
on each WAN port. You can modify it by clicking on a selected row.
Global Parameters
•
Enable Setting – If set to Enable, it enables the VPN function to
work.
•
ISAkmp Port – Internet Security Association and Key Protocol
Management (ISAkmp) is designed to negotiate, establish, modify
and delete security associations and their attributes. By default, it is
assigned UDP port 500 by the IANA. You can set it to use a port
other than port 500. The remote IPsec site will attempt to connect
on it.
•
Phase 1 DH Group – There are three levels of cryptography from
the Diffie-Hellman group. The DH method illustrates key generation
using public key cryptography. It uses the public and secret key
information held by both users to generate a key.
•
Phase 1 Encryption Method – There are three data encryption
methods available: DES, 3DES and AES.
•
Phase 1 Authentication Method – There are two authentication
methods available: MD5 and SHA1 (Secure Hash Algorithm)
•
Phase 1 SA Life Time – By default the Security Association lifetime
is 28800 seconds. When it is expired, a new key is re-negotiated.
During the negotiation period, the VPN tunnel isn’t available.
•
Retry Counter – This indicates how many times the process of
Phase 1 will be restarted if it’s unsuccessful. There will be an error
message in the VPN log once it is expired.
•
Retry Interval – This indicates the time period between two
consecutive retries.
•
Maxtime to complete Phase 1 – This indicates the maximum time
allowed for negotiation in Phase 1. If it expires, it is recommended
to increase the Maxtime period or reduce the DH group level.
Default value is 30 sec.
•
Maxtime to complete Phase 2 – It indicates the maximum time
allowed for negotiation in Phase 2. If it expires, it is recommended
to increase the Maxtime period or reduce the DH group level.
Default value is 30 sec.
•
Count Per Send – This indicates the maximum amount of duplicate
packets to be resent if the remote side does not respond to the first
packet.
•
Force Deletion after Expiry – When set to Enable, once SA has
expired, the tunnel session will be removed and all related
resources will be cleared.
Log Level
This function allows you to select which information you want to see on
the VPN log. It has six different message levels: None, Critical, Error,
Warning, Information and Debug.
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Planning the VPN
When planning your VPN, you must make the following choices first:
1. If the remote site is a LAN network, the two end-point networks must have different LAN IP
address ranges. If the remote end-point is a single PC running a VPN client, its destination
address must be a single IP address with subnet mask of 255.255.255.255
2. Will you be using the Internet Key Exchange (IKE) setup, or Manual Keying? Whichever method is
used, you must specify each phase of the connection.
3. At least one side must have a fixed IP address. The other side with a dynamic IP address must
always be the initiator of the connection.
4. What encryption level will you use (DES, 3DES or AES)?
5. What authentication method will you use (MD5, SHA1 or SHA2)?
IPSec Policy Setup
The VPN Policy Setup is to define the VPN phase 2 policy including the encryption and authentication
method. Once you have finished the configuration, you can press the “Connect” button to make the
VPN connection. You can also press the “Set Options” button for advanced setting details of VPN
policy.
Figure 6-2: IPSec Policy Setup
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Settings – IPSec Policy Setup
IPSec Traffic Binding
Traffic Selector
Security Level
•
Tunnel Name – In order to distinguish the tunnel, you have to give
“Tunnel” a name.
•
Tunnel – If set to Enable, this will allow the tunnel to connect.
•
WAN port – You can choose any WAN port to make the VPN
connection.
•
PPPoE Session – If you are using a multi-session PPPoE
connection, you can select which PPPoE session will create a
VPN tunnel between two sites.
•
Local Identity Type – You can select how the router will identify
itself to the destination VPN site. There are three options to select
from:
•
WAN IP address – This allows the authentication by using its
public IP address.
•
Domain Name – This allows the authentication by using a
domain name.
•
Distinguished Name – This allows the authentication by using
a distinguished name such as an email address or alphanumeric characters.
•
Service – Protocol Type: You can choose TCP, UDP, ICMP or
GRE protocol as your connection protocol. By default the protocol
type is “Any”.
•
Local Security Network – These entries identify the private
network on this VPN gateway - the hosts of which can use the
LAN-to-LAN connection. You can choose a single IP address, the
subnet, or a selected IP range to make VPN LAN-to-LAN
connection.
•
Remote Security Network – These entries identify the private
network on the remote peer VPN gateway whose hosts can use
the LAN-to-LAN connection. You can choose a single IP address,
the subnet, or a selected IP range to make VPN connection
•
Remote Security Gateway – You can select either the remote
side by a domain name, a remote side IP address (WAN IP
address) or a distinguished name as your remote side security
gateway.
•
Encryption Method – Specifies the encryption mechanism to use.
Data encryption makes the data unreadable if intercepted. There
are three encryption methods available: DES, 3DES and AES. The
default setting is null.
•
Authentication Method – Specifies the packets authentication
mechanism to use. Packets authentication confirms if the data’s
source is correct or not. There are three authentication methods
available - MD5, SHA1 and SHA2.
•
ESP Mode – Only Tunnel Mode is available. It offers the most
protection against an intruder trying to intercept VPN packets.
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Key Management
Key Type – Two key types are available for the key exchange
management - Manual Key and Auto Key:
•
•
Manual Key – If manual key is selected, no key negotiation is
needed. The following fields to be set are:
1.
Encryption Key –This field specifies a key to encrypt and
decrypt IP traffic.
2.
Authentication Key – This field specifies a key to use to
authenticate IP traffic.
3.
Inbound/out bound SPI (Security Parameter Index) – This
information is carried on the ESP header. Each tunnel must
have a unique inbound and outbound SPI and no two tunnels
share the same SPI. Note that the Inbound SPI must match the
other router’s outbound SPI.
AutoKey (IKE) – There are two types of operation modes which
can be used in Phase 1 Negotiation:
1.
Main mode – Accomplishes a Phase 1 IKE exchange by
establishing a secure channel.
2.
Aggressive Mode – This is another way of accomplishing a
phase one exchange. It is faster and simpler than Main Mode
but does not provide identity protection for the negotiating
nodes.
•
Perfect Forward Secrecy (PFS) – If PFS is enabled, Phase 2 IKE
negotiation will generate new key data for IP traffic encryption &
authentication. If set to Enable, a hacker using brute force in an
attempt to break encryption keys is not able to obtain other or
future IPSec keys.
•
Preshared Key – This field is used to authenticate the remote IKE
peer.
It is a “pass code” or “password” which must be the same one
used between both the local site and remote site. Otherwise the
VPN tunnel will not be established.
•
Security Association
List
Key Lifetime – This specifies the lifetime of the IKE generated
Key. If the time expires or passed data exceeds the allowed
volume, a new key will be renegotiated. By default, 0 is set for No
Limit.
The list will display the details of all Policy Setup configuration data
that you have entered. Modification can be made by clicking on a
selected row.
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Figure 6-3: IPSec Policy Options
Settings – IPSec Policy Options
Dead Peer Detection
Feature
•
Dead Peer Detection (DPD) – If set to Enable, a device will
periodically send HELLO/ACK messages to check if the tunnel is
alive when both peers of a VPN tunnel provide DPD mechanism.
Once a dead peer is detected, a device will end the connection so it
can be re-established. This is the primary method of VPN failover or
backup.
•
Detection – If set to Enable, this will enable the following Check
Method which you have selected to work:
•
Check Method:
•
1.
Heartbeat – Sends a unidirectional (‘HELLO’ only) message to
determine connection aliveness.
2.
ICMP Host – It uses ICMP packets to determine connection
aliveness
3.
DPD (RFC 3706) – Uses a bi-directional (‘HELLO/ACK’) message
to determine connection aliveness.
Check After Idle – Indicates the time period in which no traffic
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passes - a Detection packet is sent to the peer.
Options
•
Retry Times – The number of times a device will attempt to send the
Detection packet before the Check After Idle time expires.
•
Action – This will execute one of the following actions after the
Detection is determined:
Failover - ignores the dead tunnel.
Remove Tunnel - disconnects the dead tunnel.
Keep Tunnel Alive - attempts to keep the tunnel alive.
•
Logging – If set to Enable, all DPD activity of will show up in the
VPN log.
•
NetBIOS Broadcast – This option is used to forward NetBIOS
packets across the Internet from remote side to local side and vice
versa. When enabled, the remote side computer can be reached by
a host name.
•
Auto Triggered – If set to Enable, a device will automatically
attempt to connect the remote VPN gateway without any user input.
•
Anti Replay – This ensures that IP packet-level security is kept
track of in order.
•
Passive (Responder) Mode – When enabled, the tunnel state will
remain idle until an attempt is made to connect to the remote side.
This setting will override the Auto Triggered option.
•
Check ESP Pad – If set to Enable, a device will check the ESP
(Encapsulating Security Payload) padding of each packet. ESP is a
key protocol in the IPSec architecture which is designed to provide
a mix of security services in IPv4 and IPv6.
•
Allow Full ECN – If set to Enable, it will allow full Explicit
Congestion Notification (ECN). ECN is a standard proposed by the
IETF that will minimizes congestion on a network and prevent the
gateway from dropping data packets.
•
Copy DF Flag – When an IP packet is encapsulated as payload
inside another IP packet, some of the outer header fields can be
newly written while others are determined by the inner header.
Among these fields is the IP DF (Do not Fragment) flag. When the
inner packet DF flag is clear, the outer packet may copy it or set it.
However, when the inner DF flag is set, the outer header MUST
copy it.
•
Set DF Flag- If the DF (Do not Fragment) flag is set; it means that
the fragmentation of this packet at the IP level is not permitted.
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Mesh Group Setup
The Multi-WAN VPN Link Balancer not only provides VPN failover and backup but is also capable
of offering VPN load balance.
If you have setup IPSec policy on the “IPSec Policy Setup” web page, then you don’t have to enter
IPSec policy setup again here. You can press the “Scan Policies” button to copy the IPSec Policy
into the Mesh Group Setup web page. You also can configure your IPSec Policy on the Mesh Group
web page by pressing the “Create” button. To use the VPN load balance option, it is necessary to use
a static IP.
For configuring Mesh Group Setup you can refer to the IPSec Policy Setup:
Figure 6-4: Mesh Group Setup
Once you have added your VPN Policy to the Mesh Group, you can set up your Mesh Group
through the VPN Mesh Group Configuration.
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Figure 6-5: Mesh Group Configuration
Settings –Mesh Group Configuration
Aggregation Group This will display all the VPN connections that are using for VPN load
balancing. You should enable the check box before you make a VPN load
balance connection.
•
Delete Button – This button can delete one or all IPSec Policies.
•
Set Button – Once you have enabled/disabled the check box, you
have to press the Set button to submit it.
•
Edit Button – The Edit button will let you edit the IPSec policy.
•
View Button – This will let you monitor the connection status.
•
Connection Button – Allows you connect or disconnect the VPN
manually,
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VPN Logs
You can monitor the VPN status through the VPN Logs web page. The log level (priority) can be
chosen from the VPN IKE Global Settings web page.
Figure 6-6: VPN Logs
Data – VPN Logs
Message Status
Undefined Messages
•
Time – Indicates when the message was created according to
system time.
•
Priority – Indicates the priority level of a message for analysis.
•
Module – Denotes the module responsible for the message sent in
the IPSec architecture.
•
Messages – Displays some information describing the event that
happened.
Page 65
7: QoS Configuration
Overview
The Load Balancer provides QoS, which supports the high quality of network service.
Because it will classify outgoing packets based on some policies defined by users, make some
real-time applications to get better response or performance.
QoS Setup
The following web page management are guiding you how to setup QoS and make QoS work.
Figure 7-1:QoS Setup
Data – QoS Setup.
QoS Feature
•
Enable QoS – Users can choose to Enable QoS (Quality of Service). If set to
"enable" QoS, the QoS will allow higher priority packets to pass through the
device
•
Queuing Method –The methods for managing your queue. "Priority Queuing"
is one of the first queuing variations to be widely implemented. This is based
on the concept that certain types of traffic can be identified and shuffled to the
front of the output queue so that some traffic is always transmitted ahead of
other types of traffic.
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IP TOS ( Type
of Service)
Feature
•
Process TOS Field –An 8 bits field in the IP packet header designed to
contain values indicating how each packet should be handled in the network.
If you choose "enable" then it will enable this function to process IP Type of
Service field.
•
Overwrite policy priority – Choose “yes” to set the priority of TOS field in IP
packet overwrite the priority defined in policy configuration
Policy Configuration
Setting the QoS policy can assign received packets a higher/lower priority (based on your
configuration) to pass through this device. You can define some policies which classify received
packets based on source/destination IP, MAC, port and protocol type. This feature is useful when the
WAN link is very busy or congested or when using special applications that need real time services
such as Internet phone, video conference...etc.
Figure 7-2: Policy Configuration
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Data – Policy Configuration.
Policy Priority
•
Policy Name –The name of a policy which is used to classify the received
packets based on the following types for your memory.
•
Source/Destination Address, Port – Specify a packet based on
source/destination address or port. Address has two types: IP address and
MAC address. By default, the IP address is 0.0.0.0 for all IP Addresses but
the MAC address is 00-00-00-00-00-00 which cannot be used to classify.
Port and Protocol Type define all packets for special applications.
•
Protocol Type – The field defines traffic packet type, i.e. IP,TCP and UDP.
•
Priority Queue –This device supports four queues. When a packet meets a
policy rule requirement, it will be put into the responding queue. Otherwise it is
assigned the lowest priority to pass through
Page 68
8: Bandwidth Configuration
Overview
The Multi-WAN VPN Link Balancer incorporates a QoS (Quality of Service) utility to provide high
quality network support service.
Because it classifies outgoing packets based on policies defined by users, real-time applications
should respond or perform better.
Bandwidth Setup
The following web page instructs you on setting up and enabling QoS.
Figure 8-1: Bandwidth Setup
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Settings – QoS Setup.
QoS Feature
Š
Enable QoS – Checkbox allows users enable QoS mechanism. If set to
"enable" QoS. QoS will allocate Inbound/Outbound bandwidth to pass through
the device.
•
WAN Inbound / Outbound Bandwidth –This allows you to set the maximum
inbound or outbound bandwidth, maximizing your network's performance. This
information can be obtained from your ISP
•
Set Policy Button –Setting the policy can allocate Inbound/Outbound
bandwidth (based on your configuration) to pass through this device.
Policy Configuration
Setting the QoS policy can allocate Inbound/Outbound bandwidth (based on your configuration) to
pass through this device. You can define some policies which classify received packets based on
Local/Remote IP, MAC, port and protocol type. This feature is useful when the WAN link is very busy
or congested or when using special applications that need real time services such as Internet phone,
video conference...etc.
.
Figure 8-2: Policy Configuration
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Settings – QoS Policy
WAN Inbound
/ Outbound
Policy
•
Policy Name –The name of a policy which is used to classify the received
packets based on the following types for your memory
•
Local / Remote Address, Port –Specify a packet based on Local/Remote
address or port. Address has two types: IP address and MAC address. By
default, the IP address is 0.0.0.0 for all IP Addresses but the MAC address is
00-00-00-00-00-00 which cannot be used to classify.
Port and Protocol Type define all packets for special applications
•
Protocol Type – The field defines traffic packet type, i.e. IP, TCP and UDP.
•
Maximum Guaranteed Bandwidth –This device supports Bandwidth
queues. When a packet meets a policy rule requirement, it will be put into the
responding queue. The queue will send them use the guaranteed bandwidth.
If the rest bandwidth is enough it will try to arrive the maximum bandwidth.
Teaching setup Bandwidth control QoS:
The following is teaching you how to setup bandwidth control QoS.
( A)
Figure 8-3: Policy Configuration
* 51200 k bit/Sec is the maximum bandwidth that device CPU can handle.
Page 71
1. First, you have to “Enable” QoS, once you have enabled it. It will start QoS mechanisms.
2. From now on, you can dispatch the network bandwidth (inbound /outbound) to the WAN ports.
By default, the device dispatches each WAN port for inbound & outbound is 6400 kbit/sec
(51200/8)=6400 kbit/Sec. However, your local ISP provides the real bandwidth for each WAN
bandwidth. Therefore, you fill-out the inbound & outbound bandwidth that your local ISP offer to you.
3. Once you fill-out each WAN port bandwidth, then you can move to the next step, setting up each
WAN port inbound/outbound bandwidth policy.
(B)
Figure 8-4: Policy Configuration
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1. Policy Name: Give a name of your bandwidth control policy.
2. Local Address: It is you LAN side IP address. ( by default 0.0.0.0 To 0.0.0.0 mean all local LAN
IP addree) If you choose MAC (00-00-00-00-00-00) by pull-down menu does not mean all local MAC
address.
3. Protocol type and local/remote port: Port and Protocol Type define all packets for special
applications.
4. The total Bandwidth is the WAN port bandwidth that you define on your WAN port previously.
5. Guaranteed Bandwidth is the Bandwidth that you specified by your application (WWW, FTP, etc…)
* Maximum/Guaranteed Bandwidth:
This device supports Bandwidth queues. When a packet meets a policy rule requirement, it will be
put into the responding queue. The queue will send them using the guaranteed bandwidth. If the
rest bandwidth is enough it will try to arrive the maximum bandwidth.
6. Go back, and step by step setting up each WAN port inbound and out bound bandwidth policy for
your application.
Page 73
9: DNS Configuration
Overview
DNS configuration sed if you want to use Incoming Load Balance mechanism in your network
environment. You must know how to change IP addresses of your DNS server to WAN any port IP
addresses of a device which will replace your DNS server; make DNS requests to redirect to this
device (e.g. set A, NS, CNAME, MX) and set SOA resource records in the Configure DNS & Map Host
URL pages.
Configure DNS
In order to make inbound load balance work, users have to construct some server behind the LAN
side of the 2 WAN ports router. It is also necessary for users to register a domain name with two
WAN1/2 IP addresses in the “Domain Name Organization” for Static DNS.
Note
Once you have constructed some server and registered a domain name. You can make inbound load
work through the following web pages setup.
Figure 9-1: DNS Configuration
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DNS Configuration
Setup Domain
Domain List – The device supports multi-domains.
SOA (Start Of Authority) •
Record
•
NS (Name Server) Record
•
Serial Number/Refresh Interval/Retry Interval/Expiration
/Minimum TTL –These are referenced in RFC1035 or set by the
default value.
•
Pri. Name Server/Sec. Name Server –IP Address of your DNS
server.
Public WAN IP Address –By default, this is: 0.0.0.0. This device
will use the current WAN port IP address the same as DNS
index. e.g. DNS1 Pri./Sec. Name Server used WAN1/WAN2,
otherwise enter a public IP addresses provided by the ISP
•
MX (Mail Exchange)
Record
Domain Name/Primary Name Server –These are fully qualified
domain names (FQDN). e.g. www.xyz.com. It should terminate
with a dot (.), otherwise the domain name will be added after it.
Admin. Mail Box –Email address for the domain administrator.
You should use dot(.) to replace the at symbol(@) in the mail
address.
e.g. if Email address is super@xyz.com.tw. you should fill it as
super.xyz.com.
•
Mail Exchange –FQDN for this mail server
•
Preference –Preference is the priority order, 0 being the highest
priority.
•
Location/IP Address –Select Private and fill IP Address with its
private address if mail server is inside your LAN. Otherwise
select Public and fill-in its public IP Address.
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Map Host URL
Other than set up DNS configuration, It is necessary for users to select an URL to map to the IP
address of a local host. It is the URL to be mapped. Its FQDN is the combination of URL and domain
name.
Figure 9-2: Map Host URL
Map Host URL
A Record
•
Host URL List –You select a URL to map to the IP address of a local
host.
•
Host URL –The URL to be mapped. If its value is "www" and domain
name is xyz.com. its FQDN is the combination of URL and domain
name (www.xyz.com.).
Local IP Address – It is the IP address of local host.
Port Number – The port number of all incoming packets are accepted
and processed by a local host with the specified private IP address
Public WAN1/2/3/4 IP address – Used based on incoming load
balance, if your ISP supports multiple static IP addresses for any WAN
port; otherwise leave it blank. By default, it will use your current WAN
port IP address for incoming load balance
•
•
•
CNAME Record
•
Canonical Name – It is the alias host’s URL.
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10: Management Assistant
Overview
The following advanced features are provided:
•
Admin. Setup
•
Email Alert
•
SNMP
•
Syslog
•
Upgrade Firmware
This chapter contains details of the configuration and use of each of these features.
Admin. Setup
Remote Access Configuration – This feature allows you to manage the Multi-WAN VPN Link
Balancer via the Internet. You can restrict access to a specified IP address or address range.
Administrator Password – This feature allows you to assign a password for remote upgrade and
access to the Multi-WAN VPN Link Balancer.
Figure 10-1: Admin. Setup
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Settings – Admin. Setup
Remote Access
Configuration
•
Remote Upgrade – If enabled, you can use the supplied Windows
utility to remotely upgrade the firmware. If not enabled, the upgrade
must be performed by a PC on the LAN.
•
Remote Setup – If enabled, access to the web-based interface is
available via the Internet (See below for details). If not enabled, access
is only available by a PC on the LAN.
•
Access port – The port number used when connecting remotely. The
default port number is 8080.
•
Allowed Remote IP – Remote access is only available to the IP
address entered here.
1. Leaving these fields blank (0.0.0.0 ~ 0.0.0.0), will allow access by
all PCs.
2. These addresses must be Internet IP addresses; not addresses on
the local LAN.
3. To specify a single address, enter it in both fields.
Administrator
Password
You can modify the device password in this field. The default entry is
“ “ (no password).
Using Remote Web-based Setup
To connect to the Multi-WAN VPN Link Balancer from a remote PC via the Internet:
1. Ensure that both your PC and the Multi-WAN VPN Link Balancer are connected to the Internet.
2. Open your Web Browser.
3. In the "Address" bar, enter "HTTP://" followed by the Internet IP Address of the Multi-WAN VPN
Link Balancer. If the port number is not 80, then the port number is also required. (After the IP
Address, enter ":" followed by the port number.)
e.g.
HTTP://123.123.123.123:8080
•
This example assumes that the WAN IP Address is 123.123.123.123 and the port number is
8080.
•
If using the Dynamic DNS feature, you can connect using the domain name allocated to you.
e.g.
HTTP://my_domain_name.dyndns.org:8080
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Management password
Enter the desired password, re-enter it in the Verify Password field, then save it.
When you connect to The VPN Link Balancer with your Browser, you will be prompted for the
password when you connect, as shown below.
Figure 10-2: Password Dialog
•
Enter "Admin" for the User Name.
•
Enter the password for The VPN Link Balancer, as set on the Admin Password screen above.
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Email Alert
This feature will send a warning Email to the system administrator when any WAN port is
disconnected, has received excessive ping flooding, exceeded session limitation, etc.
Figure 10-3: Email Alert
Settings – Email Alert
Global Setting
•
Enable & Link down – To enable or disable the Alert Mail sending in
the event one of the WAN ports is disconnected.
•
Excessive ping –This function is useful to prevent ICMP packets
attacks from WAN or LAN onk the device. It will drop the packets if the
ping times exceed the threshold value
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Email Alert
Configuration
Email Alert
Configuration list
The purpose of email alert is in the event a WAN port is
disconnected or mal-functions, it will send an email message to
inform the recipient.
• Email (SMTP) Server Address – The e-mail server address. (ex:
mail.yourdomain.com)
•
User Name –The user name of an e-mail sender address for
authentication. (ex: abc)
•
Password –The password of an e-mail sender address for
authentication. (ex:12345)
•
Sender Address – The email address of the sender.
•
Recipient Address –The email address of the receiver.
(ex: .admin@yourdomain.com)
List Email Alert messages that you have configured previously.
•
If E-mail server is on LAN site, then SMTP server should fill-out E-mail server IP address ( ex.
192.168.1.x ) address.
•
If E-mail server is on LAN site, and SMTP server is using domain name instead of IP address,
then you should enable “DNS loop-back” under advanced web page before make it work
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SNMP
This section is only useful if you have SNMP (Simple Network Management Protocol) software on
your PC. If you have SNMP software, you can use a standard MIB II file with the Multi-WAN VPN Link
Balancer.
Figure 10-4: SNMP
Settings – SNMP
System
Information
Community
Trap Targets
•
Contact Person – The name of the person responsible for this device.
•
Device name – The name of this device.
•
Physical Location – The location of the device.
•
Community Name – This is a password or key used between this device and
the management station. The administrator/manager must use the same
name when monitoring the device.
•
Access Control – Access privileges which allow the management station to
manage this device. This value may be: Read/Write, Read Only or No Access.
Enter the IP addresses of any targets (PCs running SNMP software) to which you
want traps to be sent. All traps are level 1.
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Syslog
This feature can send the real time system information to a web page or to specified PCs.
Syslog Configuration – Syslog Configuration allows you to select whether to send the system
information to another machine or not. Up to three machines can be chosen to send the system log to.
Message Status – Messages are only sent and kept when “Keep Sent Message” is enabled.
Currently 100 messages are retained in RAM and will be cleared when the system is rebooted or
powered off.
Figure 10-5: Syslog
Page 83
Settings – Syslog
Syslog Delivery
•
Sending Out – Set to “Enable”, if you want to send system log messages
to other machines (PCs).
•
Keep Sent Message – If set to Enable, it means you want to keep sent
messages; otherwise the sent messages will be deleted.
•
Syslog Server – Up to 3 syslog servers can be used.
• IP Address: The IP address(es) of the syslog server(s) that you want to
send to.
• Port: If your syslog server does not use the default port, you can
change it.
• Log Priority Level: The syslog messages are divided into 8 levels from
Emergency to Debug. The lower the level, the more messages will be
generated. Emergency is the highest priority level and Debug is the
lowest.
Log Priority for
Modules
By pressing the “Expand” button, selection can be made as to which syslog
module and level should be sent to the syslog server. You can arrange all items
on a line by pressing the “Collapse” button.
SNTP (Simple
Network Time
Protocol)
Configuration
SNTP is an Internet protocol to synchronize the computer (device) clock. You
can select your location from the pull-down menu and fill in the SNTP server’s
IP address. The local clock will then synchronize with your device which
updates with the correct time received from the SNTP server, then adds the
Time Zone.
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Upgrade Firmware
The Upgrade Firmware Screen allows you to upgrade the firmware or backup the system
configuration.
Figure 10-6: Upgrade Firmware
Š
You can backup your system configuration by pressing the Save System Configuration “Save”
button. This will save the system configuration for future use.
Š
You also can upgrade the firmware by inputting the correct password, browsing to the firmware
upgrade file and then pressing the “Upgrade” button. Do not reset or restart the device while
updating the firmware as this may cause the system to crash.
Š
Pressing the “Factory Settings” button will reset the configuration data to its default value.
Page 85
11: Network Info
Operation
Once the Multi-WAN VPN Link Balancer and the PCs are configured, operation is automatic.
However, there are some situations where additional Internet configuration may be required.
Refer to Chapter 4 - Advanced Setup for further details.
System Status
Use the System Status link on the main menu to view this screen.
Figure 11-1: System Status
Page 86
System Status
WAN Interface
LAN Interface
Device
Information
•
Connection Type – The type of connection used – DHCP, Fixed IP, PPPoE
or PPTP.
•
Connection Status – Either "Connected" or "Disconnected”.
•
"Force Renew" button– Only available if using a dynamic IP address
(DHCP). Clicking this button will perform a DHCP "Renew" transaction with
the ISP's DHCP server. This will extend the period for which the current
WAN IP address is allocated to you.
•
Connect/Disconnect – Used for dial-up/connection of PPPoE or PPTP.
•
IP Address – The IP address of the Multi-WAN VPN Link Balancer, as seen
from the Internet. This IP Address is allocated by the ISP (Internet Service
Provider).
•
Subnet Mask – The Network Mask (Subnet Mask) for the IP Address above.
•
Domain Name IP Address – The address of the current DNS (Domain
Name Server)
•
Gateway – The address of the Multi-WAN VPN Link Balancer gateway.
•
MAC Address – The MAC (physical) address of the Multi-WAN VPN Link
Balancer, as seen from the Internet.
•
IP Address – The LAN IP Address of the Multi-WAN VPN Link Balancer.
•
Subnet Mask – The Network Mask (Subnet Mask) for the IP Address above.
•
MAC Address – The MAC (physical) address of the Multi-WAN VPN Link
Balancer, as seen from the local LAN.
•
DHCP Server – The status of the DHCP Server function - either "Enabled"
or "Disabled".
•
Hardware ID – The manufacturers ID for this particular device.
•
Firmware Version – Version of the Firmware currently installed.
•
NAT – Status of the NAT feature – either “Enable” or “Disable”.
•
Load Balance – Status of the Load Balance feature – either “Enable” or
“Disable”.
•
Virtual Server – Status of the Virtual Server feature – either "Enabled" or
"Disabled".
•
Special Applications – Status of the Special Applications feature – either
"Enabled" or "Disabled".
•
Multi DMZ – Status of the Multi DMZ feature – either "Enabled" or
"Disabled".
•
Block URL – Status of the Block URL feature – either “Enable” or “Disable”.
Page 87
Device
Statistics
Buttons
•
System UpTime – The time since the device system was last reinitialized.
•
CPU Usage – The current CPU percentage usage.
•
Memory Heap – The current Memory percentage usage (Heap & Queue).
•
Packet Queue – The current Packet Queue percentage usage.
•
Refresh – Updates the on-screen data.
•
Restart – Restarts (reboots) the Multi-WAN VPN Link Balancer.
•
Restore Factory Defaults – This will delete all existing settings and restore
the factory default settings. See below for details.
Restore Factory Defaults
When the "Restore Factory Defaults" button on the Status screen above is clicked, the following
screen is displayed:
Figure 11-2: Restore Factory Defaults
If the "Restore” button on this screen is clicked:
•
ALL of your settings will be erased.
•
The default IP address, password and all other settings will be restored to the factory default
values.
•
The DCHP server function will be enabled.
These changes may mean that the current connection is invalid and you will have to re-connect to
the Multi-WAN VPN Link Balancer using its default IP address (192.168.1.1).
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WAN Status
Use the WAN Status link on the main menu to view this screen.
Figure 11-3: WAN Status
WAN Status
Current
Statistics
Current loading share for WAN1, WAN2, WAN3, WAN4
Accumulated
Statistics
The statistics for calculate WAN1 to WAN4 packets with a period of time. User
can define the time period throu load balancing web page setup
Overall
statistics
Overall loading share (receive & transmit) packets for WAN1, WAN2,WAN3 &
WAN4
Page 89
NAT Status
This screen is displayed when you click the "Check NAT Detail" button on the WAN Status screen.
Figure 11-4: NAT Status
Page 90
Data – NAT Status
Active Interface IP
Info
•
Interface – LAN and WAN interface of the VPN Link Balancer.
•
IP Address – The WAN (Internet) & LAN IP Address of the VPN Link
Balancer.
•
Subnet Mask – The Network Mask (Subnet Mask) for the IP Address
above
NAT Timeouts
This displays the current timeout values for TCP and UDP connections.
TCP Prosperity
This displays the MSS (Maximum Segment Size) and Maximum Windows
size for TCP packets.
NAT Traffic
This section displays statistics for both outgoing (LAN to Internet) and
Incoming (Internet to Local) traffic.
Connections List
This displays the current number of active connections. For further details,
click the "View Connection" list button.
Errors
Statistics are displayed for Checksum errors, number of retries, and
number of bad packets.
Misc.
This displays the total IP packets and reserved address.
Page 91
Appendix A
Specifications
Model
Multi-WAN VPN Link Balancer
Dimensions
423mm (W) x 155mm (D) x 43mm (H)
Operating
Temperature
0° C to 40° C
Storage
Temperature
-10° C to 70° C
Network
Protocol:
TCP/IP
Network
Interface:
16 *10/100 BaseT (RJ45) Auto-switching Hub ports for WAN / LAN devices.
LEDs
1 power LED.
2 status LEDs.
16 LEDs for WAN/LAN
Power Supply
Internal AC 100V ~ 240V / 50 ~ 60 Hz
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause
undesired operation.
Tested to comply with FCC Standards for Home or Office use.
CE Marking Warning
This is a Class B product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
Page 92
Appendix B
Windows TCP/IP Setup
Overview
TCP/IP Settings
If using the default Multi-WAN VPN Link Balancer settings and the default Windows
95/98/ME/2000 TCP/IP settings, no changes need to be made.
•
By default, the Multi-WAN VPN Link Balancer will act as a DHCP Server, automatically providing
a suitable IP Address (and related information) to each PC when the PC boots.
•
For all non-Server versions of Windows, the default TCP/IP setting is to act as a DHCP client.
•
If you wish to check your TCP/IP settings, the procedure is described in the following sections.
•
If your LAN has a router, it must be reconfigured by the LAN Administrator.
Checking TCP/IP Settings - Windows 9x/ME:
1. Select Control Panel - Network. You should see a screen like the following:
Figure B-1: Network Configuration
2. Select the TCP/IP protocol for your network card.
3. Click on the Properties button. You should then see a screen like the following:
Page 93
Figure B-2: IP Address (Win 95)
Ensure your TCP/IP settings are correct as follows:
Using DHCP
To use DHCP, select the radio button Obtain an IP Address automatically. This is the default
Windows setting.
Restart your PC to ensure it obtains an IP Address from the Multi-WAN VPN Link Balancer.
Using "Specify an IP Address"
If your PC is already configured, check with your network administrator before making the following
changes:
•
If the DNS Server fields are empty, select Use the following DNS server addresses, and enter the
DNS address or addresses provided by your ISP, then click OK.
•
On the Gateway tab, enter the Multi-WAN VPN Link Balancer's IP address in the New gateway
field and click Add, as shown below. (Your LAN administrator can advise you of the IP Address
assigned to the Multi-WAN VPN Link Balancer.)
Figure B-3: Gateway Tab (Win 95/98)
Page 94
•
On the DNS Configuration tab, ensure Enable DNS is selected. If the DNS Server Search Order
list is empty, enter the DNS address provided by your ISP in the field beside the Add button, then
click Add.
Figure B-4: DNS Tab (Win 95/98)
Checking TCP/IP Settings - Windows 2000:
1. Select Control Panel - Network and Dial-up Connection.
2. Right click the Local Area Connection icon and select Properties. You should see a screen like
the following:
Figure B-5: Network Configuration (Win 2000)
3. Select the TCP/IP protocol for your network card.
4. Click on the Properties button. You should then see a screen like the following:
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Figure B-6: TCP/IP Properties (Win 2000)
5. Ensure your TCP/IP settings are correct:
Using DHCP
To use DHCP, select the radio button Obtain an IP Address automatically. This is the default
Windows setting.
Restart your PC to ensure it obtains an IP Address from the Multi-WAN VPN Link Balancer.
Using a fixed IP Address ("Use the following IP Address")
If your PC is already configured, check with your network administrator before making the following
changes:
•
Enter the Multi-WAN VPN Link Balancer's IP address in the Default gateway field and click OK.
(Your LAN administrator can advise you of the IP Address assigned to the Multi-WAN VPN Link
Balancer.)
•
If the DNS Server fields are empty, select Use the following DNS server addresses, and enter the
DNS address or addresses provided by your ISP, then click OK.
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Checking TCP/IP Settings - Windows XP:
1. Select Control Panel - Network Connection.
2. Right click the Local Area Connection and choose Properties. You should see a screen like the
following:
Figure B-7: Network Configuration (Windows XP)
3. Select the TCP/IP protocol for your network card.
4. Click on the Properties button. You should then see a screen like the following:
Page 97
Figure B-8: TCP/IP Properties (Windows XP)
5. Ensure your TCP/IP settings are correct.
Using DHCP
To use DHCP, select the radio button Obtain an IP Address automatically. This is the default
Windows setting.
Restart your PC to ensure it obtains an IP Address from the Multi-WAN VPN Link Balancer.
Using a fixed IP Address ("Use the following IP Address")
If your PC is already configured, check with your network administrator before making the following
changes.
•
Enter the Multi-WAN VPN Link Balancer's IP address in the Default gateway field and click OK.
(Your LAN administrator can advise you of the IP Address assigned to the Multi-WAN VPN Link
Balancer.)
•
If the DNS Server fields are empty, select Use the following DNS server addresses, and enter the
DNS address or addresses provided by your ISP, then click OK.
Page 98
Appendix C
Troubleshooting
Overview
This chapter covers some common problems that may be encountered while using the Multi-WAN
VPN Link Balancer and some possible solutions to them. If you follow the suggested steps and the
Multi-WAN VPN Link Balancer still does not function properly, contact your dealer for further advice.
General Problems
Problem 1:
Can't connect to the Multi-WAN VPN Link Balancer to configure it.
Solution 1:
Check the following:
•
The Multi-WAN VPN Link Balancer is properly installed, LAN connections are
OK, and it is powered ON. By default, Port 1-2 of this device are WAN ports,
the others are LAN ports. Otherwise you have changed Maximum WAN ports.
•
Ensure that your PC and the Multi-WAN VPN Link Balancer are on the same
network segment. (If you don't have a router, this must be the case.)
•
If your PC is set to "Obtain an IP Address automatically" (DHCP client), restart
it.
•
If your PC uses a Fixed (Static) IP address, ensure that it is using an IP
Address within the range 192.168.1.2 to 192.168.1.254 and thus compatible
with the Multi-WAN VPN Link Balancer’s default IP Address of 192.168.1.1.
Also, the Network Mask should be set to 255.255.255.0 to match the MultiWAN VPN Link Balancer. In Windows, you can check these settings by
accessing Control Panel-Network to check the Properties for the TCP/IP
protocol.
Internet Access
Problem 1:
When I enter a URL or IP address I get a time out error.
Solution 1:
A number of things could be causing this. Try the following troubleshooting steps.
•
Check if other PCs are working. If they are, ensure that your PC’s IP settings
are correct. If using a Fixed (Static) IP Address, check the Network Mask,
Default gateway and DNS as well as the IP Address.
•
If the PCs are configured correctly, but still not working, check the Multi-WAN
VPN Link Balancer. Ensure that it is connected and ON. Connect to it and check
its settings. (If you can't connect to it, check the LAN and power connections.)
•
If the Multi-WAN VPN Link Balancer is configured correctly, check your Internet
connection (DSL/Cable modem etc.) to see if it is working correctly.
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Problem 2:
Some applications do not run properly when using the Multi-WAN VPN Link
Balancer.
Solution 2:
The Multi-WAN VPN Link Balancer processes the data passing through it, so it is
not transparent.
Use the Special Applications feature to allow the use of Internet applications which
are not functioning correctly.
If this does solve the problem, you can use the DMZ function. This should work with
most applications, however:
•
It is a security risk, since the firewall is disabled for the DMZ PC.
•
Only one (1) PC can use this feature.
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