Acroprint | timeQplus TQ600 | User manual | Acroprint timeQplus TQ600 User manual

TQ600
User Manual
Proximity Badge
Terminal
Fingerprint
Terminal
FCC Warning:
Note: This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his or her own expense.
Caution: Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to
operate the equipment.
Canada
This Class A digital apparatus complies with Canadian ICES-003. Cet
appareil numerique de la classe A est conforme a la norme NMB-003 Du
Canada.
Lithium Battery Caution:
The circuit board on this terminal is populated with a lithium battery to
protect data or programs stored in the Random Access Memory (RAM). Do
not, under any circumstances, attempt to replace the lithium battery in the
terminal. Failure to comply may invalidate your warranty. Battery
replacement should be done by qualified personnel wearing the proper eye
protection.
CAUTION: Danger of explosion if the battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the
manufacturer. Discard used batteries according to the manufacturer’s
instruction.
This product utilizes a battery that contains Perchlorate Material.
Perchlorate Material – special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate
-I-
Declaration Of Conformity According To EMC Directive 89/336/EEC
We declare under our sole responsibility that the U600 Finger Print reader
and/or U600P Proximity reader and/or data recording equipment to which
this declaration relates are in conformity with the following standards:
EN61000-6-1, EN55022-2006, EN55024-1998+A1:2001+A2:2003. I, the
undersigned, hereby declare that the equipment specified above conforms to
the above directive and standards.
Raleigh, North Carolina
USA
September 15, 2008
All Rights Reserved. © COPYRIGHT 2008
Acroprint Time Recorder Company
- II -
W. Glenn Robbins
Contents
Getting Started ......................................................... 1
Terminal Configurations.....................................................................2
Operator Panel LEDs ..........................................................................3
Menu Tree.................................................................. 4
Basic Concepts ......................................................... 8
User Enrollment:
Fingerprints.........................................................8
User Identification / Verification ........................................................9
Threshold.............................................................................................9
User ID (PIN number) ........................................................................ 11
Privilege Levels................................................................................. 11
Start-up ..............................................................................................12
Enrolling – Fingerprint Terminals ........................... 13
Fingerprint Enrollment Tips .............................................................13
Enrolling Users – Fingerprint Terminals .........................................16
Fingerprint Enrollment ................................................................17
Testing a Fingerprint Enrollment .................................................19
Enrolling Auxillary Fingerprints ...................................................19
Password Enrollment..................................................................20
Fingerprint & Password ..............................................................22
User Verification Types.....................................................................24
Fingerprint Verification ................................................................24
- III -
Password Verification ................................................................. 27
Enrolling – Proximity Terminals ..............................29
Proximity Card Enrollment.......................................................... 29
Password Enrollment ................................................................. 30
Proxmity Card & Password Enrollment ...................................... 32
Prvilege Levels ........................................................34
Enroll w/ Privilege Level................................................................... 35
Delete User Data .....................................................37
Options.....................................................................38
System Options ................................................................................ 39
Set Date and Time...................................................................... 39
Changing the Time Format ......................................................... 40
Changing the Language ............................................................. 40
Changing the Date Format ......................................................... 41
Advanced Options ...................................................................... 42
Power Manager ................................................................................. 44
Communication Options .................................................................. 46
Log Options....................................................................................... 47
Auto Test ........................................................................................... 48
System Information .................................................49
View Time and Attendance Records ......................51
- IV -
Review All Attendance Records ......................................................51
Review Individual Attendance Records ..........................................52
Browsing Attendance Records ........................................................53
Cleaning the TQ600................................................. 55
Troubleshooting ...................................................... 56
Appendix.................................................................. 58
USB Flash Drive Management .........................................................58
Bell Schedule ....................................................................................58
Reserve Battery (Mini-UPS)..............................................................59
Daylight Saving Time (DST) .............................................................60
Work Codes .......................................................................................61
-V-
1
Getting Started
Important!
Do not attempt to service the TQ600 yourself. Opening the
terminal will void the warranty.
Always follow the
instructions in the user guide.
•
Do not place the terminal in direct sunlight. Bright light may
significantly affect fingerprint reads or cause fingerprint
verification to fail. The terminal is designed for indoor use in
a temperature range of 32-104º F (0-40º C). Keep the terminal
away from heat sources such as radiators.
•
The terminal warranty does not cover defects or damages
arising from improper installation, improper storage, abuse,
ordinary wear or unauthorized service.
-1-
Terminal Configurations
The TQ600 is available with either a fingerprint sensor or a proximity
badge sensor. The fingerprint sensor provides the most secure user
verification as it uniquely identifies each user. The proximity (“Prox”)
badge is a faster method of verifying a user since you only need place
your badge near the front of the terminal for verification but security
could be circumvented since a user other than the owner of the badge
can use the badge.
This manual provides information for both terminal configurations.
Sections specifically about fingerprint verification or proximity badge
verification will pertain only to the corresponding terminal.
-2-
Operator Panel LEDs
1) Normal Operation.
Green light blinks each second.
2) Error Condition (Fingerprint or Badge not Enrolled)
Red light shines for 2 seconds
3) Transaction (Fingerprint or Badge Read) successful
Green light shines for 2 seconds
Note: Contact Acroprint support if you receive any LED
sequence other than those listed above.
-3-
2
Menu Tree
-4-
-5-
-6-
-7-
3
Basic Concepts
This section contains definitions and descriptions of fingerprint
identification concepts:
z
User Enrollment: Fingerprints
z
User Identification/Verification
z
Threshold
z
User ID (PIN Number)
z
Privilege Levels
z
Start-up
The two most important functions of fingerprint identification are
user enrollment and user verification.
User Enrollment:
Fingerprints
Enrollment is the process of capturing a user’s fingerprint and
storing it as a “template” in the TQ600 along with a unique five (5)
digit user ID. The user’s fingerprint template is created by taking
three sample fingerprints on the TQ600.
Each user should enroll at least two different fingers so that if an
enrolled finger is injured an alternate finger can be used. The
TQ600 allows users to enroll 1-10 fingerprints.
-8-
User Identification / Verification
User identification is the process of comparing a user’s fingerprint
against a fingerprint template stored in the terminal. When a
user’s fingerprint matches a fingerprint template stored in the
TQ600 the terminal will show a successful match, thus verifying
the user’s identity.
Threshold
The threshold is a predefined number (set by the terminal system
administrator) which establishes the degree of correlation necessary
for a fingerprint comparison to be deemed a match. It can be
thought of as the minimum accuracy required to confirm a
fingerprint match.
Some biometric systems call this the
“sensitivity” level. If the score resulting from a fingerprint read
compared to a fingerprint template stored in the terminal exceeds
the threshold the templates are approved as a “match” (though the
templates themselves are not identical).
The threshold establishes a balance between False Acceptance Rate
(FAR) and False Rejection Rate (FRR). FAR means the probability
that a biometric system will incorrectly identify an individual or
will fail to reject an impostor. FRR means the probability that a
biometric system will fail to identify an enrolled individual.
-9-
The threshold value is a global setting, i.e., it is set for all users.
If a user has a problem with fingerprint verification due to worn
fingerprints or dry skin you may need to have the user enter their
User ID in order to match their fingerprint to their stored template.
This is referred to as 1:1 (one to one) verification since they are
specifically comparing their fingerprint to their stored template.
Raising the threshold increases security or the probability that a
successful fingerprint read accurately corresponds to the correct
stored fingerprint template. Lowering the threshold increases the
possibility of a false acceptance. The correct balance is vital for
maximum security as well as usability.
Notice: FAR and FRR are interrelated: For example, raising the
threshold reduces FAR but increases FRR, while lowering the
threshold increases FAR but reduces FRR. The threshold value
can be set independently for “one to many” (1:N) matching and
“one to one” (1:1) matching. The default threshold for (1:N) is 35
and the default threshold for (1:1) matching is 15.
Table 1—1 Suggested Threshold Settings
FRR
FAR
One-to-Many
(1:N)
One-to-One
(1:1)
High
Low
45
25
Middle
Middle
35
15
Low
High
25
10
- 10 -
User ID (PIN number)
Before beginning fingerprint enrollment, a user is assigned a User
ID number (sometimes referred to as a PIN number). This User ID
number is used to recall fingerprint templates or passwords each
time verification is requested.
Privilege Levels
Privilege levels are the levels at which users are authorized to
access terminal functions. These levels define the authority of a
user to access specified administrative functions including the
ability to view, edit, add, or renew specified information categories.
Privilege levels are built-in terminal functions that can be set as
required.
The TQ600 has four user privilege levels:
User, Enroller, Admin (administrator) and Supervisor.
z
Users are people whose identity must be verified to
record time such as punching in/out or the time spent working
on a job or working in specific departments.
z
Enrollers can enroll supervisors, administrators,
enrollers and users. Enrollers can delete users. Enrollers can
access “User Manage” and “System Information” menus.
z
Administrators (Admin) can enroll supervisors,
administrators, enroller and users. Administrators can delete
enrollers and users. Administrators can access all operations,
except “Advanced Options”.
- 11 -
z
Supervisor is the highest authorization level.
Supervisors can enroll supervisors, administrators, enrollers
and users. Supervisors can delete administrators, enrollers
and users. Supervisors can access all functions and change all
setups.
Note: If no user has administrative privileges (enroller, administrator
or supervisor) in the terminal, ALL users will be enrolled with
“Supervisor” privileges.
To change a user that is currently enrolled as an administrator or enroller,
delete the user and then re-enroll the user with the new privilege level.
Start-up
Press the power button () to turn the TQ600 on.
window will appear:
The Start-up”
Welcome
10:12
06-18-08
Press and hold the power button () for 2 seconds to turn off the
TQ600.
- 12 -
4
Enrolling – Fingerprint
Terminals
This chapter describes how to enroll and verify users on the TQ600.
The following topics are included:
z
Fingerprint Enrollment Tips
z
Enrolling User
z
Testing an Enrollment
z
Enrolling an Auxiliary Fingerprint of User
z
Verifying Your Identity
Fingerprint Enrollment Tips
It is recommended that you use your index or middle finger for
enrollment. If the fingerprints on your preferred hand are worn or
damaged try using your other hand.
The TQ600 will require three (3) sample fingerprints to enroll a user.
Place your finger in the middle of the sensor. To ensure better
fingerprint reads take each fingerprint sample with slightly different
positioning; one centered, one rolled slightly to the left and the last
rolled slightly to the right. The different angles will help account for
different finger positioning during actual use.
- 13 -
CORRECT finger positioning:
Place finger flat on the sensor surface
Place finger in the center of the sensor surface
INCORRECT finger positioning:
- 14 -
Tips for improving the quality of finger print reads:
Correction
Dirty or Dry
Finger
Clean finger with moisturizing soap or wipe with a
pre-moisturized
tissue
(alcohol-free
wipes
preferably, enriched to hydrate the skin)
Not enough
pressure
The user should place finger firmly and flat on the
sensor surface.
How to select
finger?
Use the index or middle finger to enroll; try the left
hand fingers if the right hand fingerprints are worn,
damaged or missing.
If the user’s fingers are small, select the thumb.
How to
position the
finger?
Fingerprint
pattern change
Others
Place finger in the middle of the sensor; keep finger
flat on the sensor and apply pressure while covering
as much of the sensor window as possible; DO
NOT touch the sensor in an angled or tilted
position, DO NOT slide finger.
For a user with a worn or injured finger, the
identification can be affected.
Use an alternate finger or select password
verification.
A few people’s fingerprint quality is too poor to
verify. Use the User ID & Fingerprint verification,
and lower the 1:1 Threshold. Otherwise use
Password verification.
- 15 -
Enrolling Users – Fingerprint Terminals
After configuring the TQ600 you are ready to enroll users. If
there are no users on the system all users will have a privilege level
of supervisor, if an administrator (Admin) is enrolled on the system
they will be the only one allowed to enroll a new user.
The TQ600 provides three ways to enroll, Fingerprint Enrollment,
Password Enrollment, or Fingerprint with Password Enrollment.
Fingerprint Enrollment is preferable for personnel with good
fingerprint definition; Fingerprint with Password is preferable for
users that have difficulty verifying their finger print. Password
Enrollment is necessary for users whose fingerprints are too worn
or damaged for the terminal to read their fingerprint.
To start the enrollment process, identify yourself. Press [MENU],
enter your ID number or fingerprint, and verify your identity.
Note: If this is the first enrollment in a new or empty system,
you will not be prompted for verification.
- 16 -
Fingerprint Enrollment
Notes on Buttons:
F1 = ESC, use to back up in the menu or quit
F2 = ▲, use to scroll up in the menu
F3 = ▼, use to scroll down in the menu
F4= OK, use to select a menu item
1) Press [MENU], select “User Manage”, press [OK], select
“Enroll User”, press [OK]. Three enrollment methods are
displayed, select “Enroll FP”, press [OK]. The following screen
is displayed:
Enroll FP
New Enroll?
ESC
2) Press [OK].
OK
The following screen is displayed:
New Enroll
UserID 00001
ESC
OK
- 17 -
Note: The User ID (PIN number) is a 5 digit number. If you
input less than 5 digits the terminal pads the User ID with 0’s
in front of the User ID, i.e., if you enter 11 the User ID 00011 is
displayed on the terminal.
3) Input the User ID (range is 1 to 65534), press [OK].
The following appears:
Note: 00011-0
The dash number (-0)
indicates the first
fingerprint.
New Enroll
00011-0
Place Finger…
ESC/Exit
4) You will be prompted to take (3) samples of your fingerprint.
If the test is successful three times in a row, the following
appears:
New Enroll
00011-0
ESC
OK (Save)
5) Press [OK], the previous message continues to be displayed
while the template is created. If your identity cannot be verified,
you are prompted to try again and you must restart the
verification procedure (Refer to Step 2).
- 18 -
Testing a Fingerprint Enrollment
Ask the user to place their finger on the fingerprint sensor. If the
test was successful the enrollment is complete. If the terminal
cannot read the fingerprint or if several attempts are required for
the terminal to verify the fingerprint, the user should try 1:1
verification (refer to page 25).
Enrolling Auxiliary Fingerprints
It is a good practice to enroll at least two fingers for each user.
Press [MENU], select “User Manage”, press [OK], select “Enroll
User”, press [OK], select “Enroll FP”, press [OK], the following
appears:
Enroll FP
New Enroll?
ESC
OK
Press [ESC] to cancel the new enrollment, enter the User ID (PIN
number) of the user you wish to enroll an additional fingerprint for:
Backup Enroll
User ID 00001
ESC
OK
- 19 -
Password Enrollment
1) Press [MENU], select “User Manage”, press [OK], select
“Enroll User”, press [OK]. Three enrollment methods are
displayed, select “Enroll Pwd”, press [OK]. The following screen
is displayed:
Enroll Pwd
New Enroll?
ESC
OK
2) Press [OK] to enroll new user, the following screen is
displayed:
New Enroll
User ID 00006
ESC
OK
3) Note: The next available User ID is displayed. Press [OK]
to choose this ID or enter a User ID (range is 1 to 65534) & press
[OK]. The following screen is displayed:
New Enroll
Input Pwd_
ESC
- 20 -
OK
4) Input the password and affirm:
New Enroll
Input Pwd *****
Pwd Affirm *****
5) Press [OK], the following screen is displayed:
New Enroll
00006-P
ESC
OK (Save)
Note: 00006-P
“-P” means password
enrollment
6) Press [OK]. Press [ESC] to exit user enrollment or press [OK]
to continue Password enrollment.
- 21 -
Fingerprint & Password
1) Press [MENU], select “User Manage”, press [OK], select
“Enroll User”, press [OK]. Three enrollment methods will be
displayed, select “FP & Pwd”, press [OK]. The following screen
is displayed:
FP & Pwd
New Enroll?
ESC
2)
OK
Press [OK], the following appears:
New Enroll
User ID 00008
ESC
3)
OK
Press [OK], the following appears:
New Enroll
00008-0
Place Finger…
ESC/Exit
- 22 -
4) If the test is successful three times in a row, the following
appears:
New Enroll
00008-0
Input Pwd *****
ESC
OK
5) Input your password, the following appears:
New Enroll
00008-0
Input Pwd *****
Pwd Affirm *****
6) Input the password again, press [OK], the following appears:
New Enroll
00008-0P
ESC
OK (Save)
Note: 0000-0P; “-0P” indicates first fingerprint and password.
7) Press [OK], the previous message continues to be displayed
while the template is created.
- 23 -
User Verification Types
Fingerprint Verification
There are (3) fingerprint verification (“authentication”) types:
1:1 Verification (“One to One” Verification)
In this mode, a user enters their 5-digit User ID and takes a
fingerprint reading. The TQ600 compares their fingerprint to the
fingerprint template of the User ID that was entered, thus a 1:1
comparison. The 1:1 verification method is the fastest verification
method since it only has to compare the user’s fingerprint to one
template stored in the terminal.
1) In the initial interface, enter your ID number and the following
appears:
1:1 FP Match
User ID 00011
ESC
OK
Note: The User ID is 5 digits. If you enter a number with less
than 5 digits the TQ600 adds 0’s in order to create a 5 digit
User ID, i.e., if you enter “11” the TQ600 will Enroll “00011”.
- 24 -
2) Press [OK] and the following appears:
FP Verify
User ID 00011
Place Finger…
3) It continues
for about 0.5 seconds.
If the test is successful, the following appears:
Verify
User ID 00011
Verified.
4) If your identity cannot be verified, you are prompted to try
again, the following appears:
1:1 FP Match
Please Try Agn.
It continues for about 0.5 seconds then returns to the start-up
window.
- 25 -
1:N Verification (“One to Many” Verification)
In this mode, a user simply takes a fingerprint reading. The TQ600
compares their fingerprint to all of the fingerprint templates stored
in the terminal. 1:N verification takes more time than 1:1
verification. The verification time is dependent on the number of
fingerprint templates stored in the terminal.
1) Place finger on the sensor surface, the following appears:
FP Verify
Remove Finger
2) It continues for about 0.5 seconds. If the test is successful, the
following appears:
Verify
User ID 00001
Verified.
3) If your identity cannot be verified, you are prompted to try
again, the following appears:
FP Verify
Please Try Agn.
It continues for about 0.5 seconds, return to the start-up window.
- 26 -
Password Verification
A password 1 to 5 digits long is used to validate authentication.
Password verification can be used in special cases, i.e., when all of
a user’s fingerprints are damaged. This method of verification
does not provide the security of biometric identification and should
only be used when absolutely necessary. Note: when a user with
an enrolled password attempts (1:1) verification the TQ600 will ask
for the User’s password and the user will not have the option of
taking a fingerprint reading.
1) To verify a password, enter your ID number, the following
appears:
PWD Affirm
User ID 00008
ESC
OK
2)
Press [OK], the following appears:
Pwd Affirm
User ID 00008
Input Pwd *****
3)
Input correct password, press [OK], the following appears:
Verify
User ID 00008
Verified.
- 27 -
4) If the password cannot be verified, the following appears:
Pwd Affirm
Error Pwd.
- 28 -
Enrolling – Proximity
Terminals
5
This chapter describes how to enroll users on the TQ600P.
Proximity Card Enrollment
1) Press [MENU], select “User Manage”, press [OK], select
“Enroll User”, press [OK]. The following screen is displayed:
Enroll User
►Reg RFID
Enroll Pwd
Reg Card&Pwd
2) Select “Reg RFID”, press [OK].
displayed:
New Enroll
The following screen is
User ID 00001
ESC
OK
3)
Enter a User ID (PIN number) and scan a proximity badge
that hasn’t been assigned to any users. The following screen is
displayed:
New Enroll
CARD: 0001234567
User ID 00010
ESC
OK
- 29 -
4) Press [OK] to complete the enrollment. The following screen
appears:
New Enroll
00010-C
ESC
OK (Save)
5) Press [OK] to save enrollment. Press [ESC] to cancel the
new enrollment.
Password Enrollment
1) Press [MENU], select “User Manage”, press [OK], select
“Enroll User”, press [OK]. Three enrollment methods are
displayed, choose “Enroll Pwd”, press [OK]. The following
screen is displayed:
New Enroll
User ID 00006
ESC
OK
- 30 -
2) The next available User ID is displayed. Press [OK] to
choose this ID or enter a User ID (range is 1 to 65534) & press
[OK]. The following screen is displayed:
New Enroll
Input Pwd_
ESC
OK
3) Input the password and affirm:
New Enroll
Input Pwd *****
Pwd Affirm *****
4) Press [OK], the following screen is displayed:
New Enroll
00006-P
ESC
Note: 00006-P
“-P” means password
enrollment.
OK (Save)
5) Press [OK]. Press [ESC] to exit user enrollment or press [OK]
to continue Password enrollment.
- 31 -
Proximity Card & Password Enrollment
1) Press [MENU], select “User Manage”, press [OK], select
“Enroll User”, press [OK]. Three enrollment methods are
displayed, select “Reg Card&Pwd”, press [OK]. The following
screen is displayed:
New Enroll
User ID 00008
ESC
OK
2) Enter a User ID (PIN number) and scan a proximity badge that
hasn’t been assigned to any users. The following screen is
displayed:
New Enroll
CARD: 0015416415
User ID 00008
ESC
OK
3)
Press [OK], the following appears:
New Enroll
CARD: 0015416415
Input Pwd _
ESC
OK
- 32 -
4) Input your password, press [OK], the following appears:
New Enroll
CARD: 0015416415
Input Pwd *****
Pwd Affirm _
5) Affirm your password, press [OK], the following appears:
New Enroll
00008-P
ESC
6) Press [OK] to save.
OK (Save)
Note: 00006-P
“-P” means password
enrollment.
Press [ESC] to cancel the enrollment.
- 33 -
Prvilege Levels
The TQ600 has four user privilege levels:
(administrator) and Supervisor.
6
User, Enroller, Admin
z
Users are people whose identity must be verified to
record time such as punching in/out or the time spent working
on a job or working in specific departments.
z
Enrollers can enroll supervisors, administrators,
enrollers and users. Enrollers can delete users. Enrollers can
access “User Manage” and “System Information” menus.
z
Administrators (Admin) can enroll supervisors,
administrators, enroller and users. Administrators can delete
enrollers and users. Administrators can access all operations,
except “Advanced Options”.
z
Supervisor is the highest authorization level.
Supervisors can enroll supervisors, administrators, enrollers
and users. Supervisors can delete administrators, enrollers
and users. Supervisors can access all functions and change all
setups.
Note: If no user has administrative privileges (enroller, administrator
or supervisor) in the terminal, ALL users will be enrolled with
“Supervisor” privileges.
To change a user that is currently enrolled as an administrator or enroller,
delete the user and then re-enroll the user with the new privilege level.
- 34 -
Enroll w/ Privilege Level
Important! Until you enroll a user with at least Administrator
privileges, all users will automatically be entered with Supervisor
privileges even if they were entered as users. In order to prevent
unauthorized personnel from making changes to the TQ600 you
should enroll a user with Administrator password security.
1) Press [MENU].
Select “User Manage”, press [OK].
Menu
►User Manage
Options
PenDrive Mng
2)
▼
The User Manage screen appears:
User Manage
User Enroll
►Enroll Admin
Delete
- 35 -
▼
3)
Select “Enroll Admin”, press [OK], the following appears:
Enroll Admin
►Enroll FP
Enroll Pwd
FP & Pwd
4) You can enroll an employee with (3) possible levels of terminal
privileges: (1) “Supervisor”, (2) “Admin” or (3) “Enroller”.
- 36 -
Delete User Data
7
1) Press [MENU], the following appears:
Menu
►User Manage
Options
PenDrive Mng
2)
▼
Select “User Manage”, press [OK], the following appears:
User Manage
Enroll User
Enroll Admin
►Delete
▼
3) Select “Delete”, press [OK], input the User ID, press [OK] to
confirm, follow the prompts to delete user.
Delete
User ID 00008
ESC
OK
Note:
You cannot delete a user with multiple enrolled
fingerprints without deleting each fingerprint first. If the user
has a password you will also need to delete it before you can
remove the user from the terminal.
- 37 -
8
Options
Press [MENU] and verify your identity. The following appears:
Menu
User Manage
►Options
PenDrive Mng
Select “Options”, press [OK], the following appears:
Options
►System Opt
Power Mng
Comm Opt
---------------------------Log Opt
Auto Test
The following topics are reviewed in this section: System Options,
Power Management, Communication Options, Log Options and
Auto Test.
- 38 -
System Options
Select “System Opt”, press [OK], the following appears:
System Opt
▼
►Date Time
Time Fmt
12H
Language
ENG
---------------------------Fmt MM/DD/YY
Adv Option
The System Options are: Date & Time, Time Format, Language,
Display Format and Advanced Options.
Set Date & Time
Select “Date Time”, press [OK] the following appears:
YYYY-MM-DD 24H
2008-01-02
08:24:35
ESC
OK
To change the date & time, input the correct date, press [▲/▼],
enter the time and press [OK].
Note: The time and date will update automatically when the
terminal is connected to the network.
- 39 -
Changing the Time Format
Select “Time Fmt”, press [OK], press [▲/▼] to change between
12 Hour and 24 Hour Format.
Changing the Language
Select “Language”, press [OK], press [▲/▼] to select the
language (the default language is English), press [OK].
System Opt
Date Time
Time Fmt
►Language
▼
12H
ENG
Press [ESC] to exit system options. The system will prompt you
to save the setup, press [OK]. Restart the terminal for the
language change to take effect.
System Opt
Date Time
Time Fmt
►Language
▼
12H
ENG
English
Opc. Sistema
Fecha y Hora
Time Fmt
►Idioma
▼
12H
ESP
Spanish
- 40 -
Changing the Date Format
Select “Fmt YY-MM-DD”, press [OK], press [▲/▼] to select the
date and time format, press [OK].
System Opt
▼
Time Fmt
12H
Language
ENG
►Fmt
YY-MM-DD
There are ten formats: YY-MM-DD, YY/MM/DD, YY.MM.DD,
MM-DD-YY,
MM/DD/YY,
MM.DD.YY,
DD-MM-YY,
DD/MM/YY, DD.MM.YY, YYYYMMDD.
E.g.: YY/MM/DD format (left) change to YY-MM-DD format (right)
Welcome
Welcome
17:37
17:37
08-06-18
WED
08/06/18
WED
- 41 -
Advanced Options
Select “Adv Option”, press [OK], the following appears:
Adv Option
▼
►Reset Opts.
Del AttLogs
Clear All Data
---------------------------Clr Admin Pri
Show Score
N
Match Thr
35
Mst Input ID
N
1:1 Thr
15
Voice
Y
Upd Firmware
Work Code
NO
Adj VOL(%)
67
Press [▲/▼] to scroll up or down to select the option.
„
Reset Opts.: Restore all setup values to factory defaults.
„
Delete AttLogs: Delete all transaction logs.
„
Clear All Data: Delete all users and logs. (Note:
lose all information stored on the terminal.)
„
Clr Admin Pri: Change all privilege levels to User.
„
Show Score: Show the degree to which a fingerprint reading
matches the stored template. 0 is the lowest score (no match)
and 50 is the highest score (perfect match).
- 42 -
You will
„
Match Thr: Set the fingerprint match threshold level. The
threshold value can be set 0 – 75 (default is 35). See Table
1-1.
„
Mst Input ID: Turns 1:1 (one to one) fingerprint verification
on or off.
„
1:1 Thr: The minimum fingerprint read correlation needed to
achieve a positive match for 1:1 verification.
„
Voice: Set the voice prompts on or off.
„
Upd Firmware: The user cannot update the firmware
unless this feature has been enabled by an authorized
dealer.
„
Work Code: Not available at this time.
„
Adj VOL(%): Adjust the volume level (0-99); “0” turns off
the speaker.
- 43 -
Power Manager
Select “Power Mng”, press [OK], the following appears:
Power Mng
▼
►Shutdown
N
PowerOn
N
Sleep
N
---------------------------Idle
SLP
Idle Min
0
Bell Delay
10
Scheduled Bell
Lock Power
N
„
Shutdown: Set a time the terminal will automatically turn off.
The terminal can be turned on again with the power button.
Select Shutdown, press [OK], the following appears:
Shutdown
Set Sch. Fun?
ESC
OK
Press [OK] and enter the time the unit will shut off.
After setting the shutdown time, press [ESC] and then [OK]
to save the settings.
„
PowerOn: Set a time the terminal will automatically turn on.
- 44 -
„
Sleep: Set a time the terminal will go into sleep mode.
Pressing any button will awaken the terminal.
„
Idle: Select “SLP” or “OFF” for the Idle mode. “SLP” –
Sleep mode allows the terminal to be awakened by pressing
any key. “OFF” - Turns the unit off and the power button
must be pressed to turn the unit on.
„
Idle Min: Set how many minutes of no use before the
terminal goes into the selected “Idle” mode. Setting “Idle
Min” to “0” turns off this feature.
„
Bell Delay: Set the length of time the bell sounds. A setting
of 5 sets the bell to ring for 10 seconds. A setting of 10 sets
the bell to ring for 20 seconds.
„
Scheduled Bell: There are 20 bell schedules. Enter the times
you would like the bell to sound. The bell will sound at the
scheduled times for the duration set in the “Bell Delay”.
„
Lock Power: If set to “Y” the terminal cannot be turned off
using the power button. To turn the unit off with the power
button locked, enter the “Power Mng” menu and scroll down
to “Power Off”.
- 45 -
Communication Options
Select “Comm Opt”, press [OK], the following appears:
Comm. Opt
▼
►Baud Rate 115200
Dev Num
1
IP Addr
---------------------------Net Speed AUTO
NetMask
Gateway
Ethernet
Y
RS232
N
RS485
N
USB
Y
COMM Key
0
The TQ600 fully
communications.
supports
Ethernet,
RS232
&
USB
„
Baud Rate: The baud rate may be set to 9600, 19200 38400,
57600 & 115200.
„
Dev Num: The terminal’s unique Device Number, the range is
1 to 255.
„
IP Addr: Defaults to IP address 192.168.1.201
„
Net Speed: The default Net Speed is “AUTO”, the other
options are 10M-F, 10M-H, 100M-F and 100M-H.
- 46 -
„
NetMask: The default Net Mask is 255.255.255.0
„
Gateway: The default gateway is 0.0.0.0
„
Ethernet: Turn Ethernet connectivity on or off.
„
RS232: Turn RS232 connectivity on or off.
„
RS485: Not Supported
„
USB: Turn USB connectivity on or off. Note: This is a serial
connection established via USB cable.
„
COMM Key:
Not utilized
Note: After setting, restart the terminal for the new configurations
to take effect.
Log Options
Select “Log Opt”, press [OK], the following message appears:
Log Opt
►Alm SuperLog
Alm AttLog
ReCheck Min
„
99
99
0
Alm SuperLog: An alarm will sound to alert the supervisor
that the logs are full. The set number is the remaining log
capacity before the logs are full, set from 0-99.
- 47 -
„
Alm AttLog: An alarm will sound when the logs are full.
The set number is the remaining log capacity before the logs
are full, set from 0-99.
„
ReCheck Min: Set the number of minutes before another
punch is accepted by the terminal. If a punch occurs within
the ReCheck Minutes, the punch will not be logged. This
reduces duplicate (accidental) punches.
Auto Test
Select “Auto Test”, press [OK], the following appears:
Auto Test
▼
►Run All Test
FLASH Test
LCD Test
---------------------------Voice Test
FP Test
Key Test
RTC Test
These options allow the testing of each portion of the terminal in
order to pinpoint failures.
WARNING: Do not disconnect or interrupt power while
performing any of the tests (loss of power during testing may
damage the hardware.
- 48 -
9
System Information
System Information allows review of the terminal information. Press
[Menu], select “Sys Info”, press [OK], the following appears:
Sys Info
▼
►User Cnt
206
FP Cnt
173
Att Log
8046
---------------------------Admin Cnt
2
Pwd User
30
S Logs
263
Free Space Info
Dev Info
„
User Cnt: The number of enrolled users.
„
FP Cnt: The number of enrolled fingerprints.
„
Att log: The number of punches stored in the system.
„
Admin Cnt: The number of users enrolled with Supervisor,
Admin and Enroller privledges.
„
Pwd User: The number of users using a password for
authentication.
„
S Logs: The number of supervisor logs.
„
Free Space Info: The remaining log capacity before reaching
the set alarm point.
- 49 -
„
Dev Info: Terminal information (see below)
‹
Users (100): 100: Proximity Terminal: Maximum
number of users (100 X 100 = 10,000).
‹
FPCnt (100): 15: Biometric Terminal: Maximum
number of fingerprints (15 X 100 = 1,500).
‹
AttLog (10k): 5: Maximum number of transaction (5 X
10,000 = 50,000).
‹
S Logs: 4096: Maximum number of supervisor logs
(tracks menu access).
‹
Manu Time: Terminal’s date/time of manufacture.
‹
Serial Num: Terminal serial number.
‹
Vendor: Dealer name
‹
Device Name: U600 (Biometric), U600-P (Proximity).
‹
Alg Version: The version of the fingerprint identification
algorithm.
‹
Firmware Ver: The version of the terminal firmware.
- 50 -
10
View Time and Attendance
Records
Time & attendance records stored inside the terminal can be reviewed.
Review All Attendance Records
1) Press [MENU], select “User Manage”, press [OK], select
“Browse AttLogs”, press [OK] and the following appears:
Browse AttLogs
User ID 00000
ESC
OK
2) Press [OK] with User ID as “00000” and all terminal
attendance records will be displayed. Scroll through the
records using [▲▼].
00001
00012
00217
00031
00016
00029
3)
05-27
05-27
05-27
05-27
05-27
05-27
1/380
18:46:21I
18:32:09I
18:30:52I
18:29:01I
18:27:55I
18:22:08I
Press [ESC] to return to normal operation
- 51 -
Review Individual Attendance Records
1) Press [MENU], select “User Manage”, press [OK], select
“Browse AttLogs”, press [OK] and the following appears:
Browse AttLogs
User ID 00000
ESC
OK
2) Enter User ID (“00014 for example), press [OK] and the
individual attendance records will be displayed. Scroll through
the records using [▲▼].
00014 2006-5
1/23
27 08:30 12:10 13:20
18:08
26 08:46 12:15 13:25
18:23 18:55 22:20
25 08:53 12:07 13:19
18:23
3) Press [ESC] to return to normal operation
- 52 -
Browsing Attendance Records
The table below details additional commands for browsing
attendance records:
Key
Description
▲
Scrolls display content up
▼
Scrolls display content down
1
Scrolls display content left
3
Scrolls display content right
OK
Restores right and left scrolling to initial position
2
Move up a line
5
Move down a line down
4
Toggles between compact
display and complete
display.
00001
00012
00217
00031
00016
00029
05-27
05-27
05-27
05-27
05-27
05-27
1/380
18:46:21I
18:32:09I
18:30:52I
18:29:01I
18:27:55I
18:22:08I
Compact
00001
00012
00217
00031
00016
00029
27
27
27
27
27
27
1/380
18:46IF
18:32IF
18:30IF
18:29IF
18:27IF
18:22IF
Complete
- 53 -
6
Toggle between
and Large fonts.
Small
00014 2006-5
1/23
27 08:30 12:10 13:20
18:08
26 08:46 12:15 13:25
18:23 18:55 22:20
25 08:53 12:07 13:19
18:23
Small Font
27
26
08:30 12:10
13:20 18:08
08:46 12:15
13:25 18:23
18:55 22:20
Large Font
9
Scrolls to the newest record
0
Scrolls to the oldest record
- 54 -
11
Cleaning the TQ600
1.
Cleaning the Keypad and Display
Use a soft damp cloth to remove dirt. Wipe dry.
2.
Cleaning the Optical Sensor
Clean the optical sensor as follows:
(1) Use a can of compressed air to blow off any loose
dust or dirt particles on the sensor.
(2) Lightly press a small strip of adhesive tape to the
sensor surface and slowly peel if off to remove dust &
dirt particles.
(3) Use a soft, non-abrasive dry cloth to wipe the sensor
surface. Be careful not to scratch the surface of the
sensor. If there are lint particles on the sensor surface,
use clear adhesive tape to remove particles.
Caution:
Do not use any cleaners on the sensor or it could be damaged.
Cleaning products that contain alcohol or other strong chemicals
may discolor or crack the terminal housing.
- 55 -
12
Troubleshooting
1.
Q: Fingerprint cannot be verified.
A: Possible Causes: The following conditions could result in a
failed read.
1) Fingerprint is damaged or smooth
2) Finger is dry
Correction: Use 1:1 matching (see page 21). Moisturize finger.
Enroll a different fingerprint.
2.
Q: Terminal fails to communicate.
A: Possible Causes:
1) The communication port configuration is not correct; insure
proper ports are connected.
2) Baud rate of the computer port and the terminal port are
different.
3) The terminal has failed to connect with the power source or
the computer;
4) The terminal is connected but failed to start.
5) The serial number of the linked terminal is not correct.
6) Data line or converter fails to communicate.
7) Failed computer COM port.
3.
Q: The display does not work or parts of it do not work.
A: Possible Causes:
1) Motherboard is defective
- 56 -
2) The LCD display is defective.
Correction: Contact your dealer or Acroprint for repair.
4.
Q: How do I remove a Supervisor?
A: Call Acroprint Technical Support.
5.
Q: The terminal beeps when the communication connection is
made.
A: When using the RS-232 connection insure that the baud rate of
the PC and terminal are matched.
6.
Q: Fingerprints have a high rejection rate.
A: Possible Causes:
1) Dirty sensor
2) Damaged sensor prism
3) Loose fingerprint reader connection
4) Damaged chip on PCB
Correction:
1) Clean sensor (see Cleaning instructions, Chapter 10)
2) Contact dealer or Acroprint for replacement of the prism.
3) Contact dealer or Acroprint.
4) Contact dealer or Acroprint.
7.
Q: The terminal is communicating, but the attendance records
are not correct in the system.
A: Lower the baud to 19200 or 9600 and confirm if the records are
correct.
- 57 -
Appendix
USB Flash Drive Management
Not available at this time.
Bell Schedule
The TQ600 has a bell signal that can be programmed for different
times during the day. The bell schedule and bell duration can be set
based on user requirements. A total of 20 bell schedules can be set.
The TQ600 has an internal electronic bell, see Chapter 5, “Power
Manage”.
- 58 -
Reserve Battery (Mini-UPS)
In order for the TQ600 to function during power interruptions an
optional 12V Mini-UPS (p/n 74-0169-000) is available. Contact
your dealer or Acroprint to purchase.
UPS Operational State:
The UPS remains idle as long as AC Power is available but will
automatically supply power to the TQ600 the instant AC Power is
interrupted.
When AC Power is restored the UPS will
automatically charge until fully charged.
Connection
Note: Connect the Mini-UPS to the TQ600 first, then plug the UPS
in and turn the power on.
Battery Storage:
Store batteries in a cool/dry place 50-86º F (10-30 º C). DO NOT
store batteries for over 3 months and do not store them in direct
sunlight, high temperature or high humidity.
Charge the
- 59 -
batteries at least once every three months in order to maintain
50% of the rated capacity of the battery. Keep the batteries away
from chemicals and heat sources.
Warning:
Batteries may leak, overheat, catch fire or explode if you don’t
follow proper safety & handling:
z
DO NOT get batteries wet
z
DO NOT place batteries near heat sources
z
DO NOT use any charger other than the original charger
z
DO NOT inverse polarity connection
z
NEVER throw batteries into fire. Properly dispose of
batteries according to local rules and regulations.
z
DO NOT allow anything to short circuit the batteries (connect
the positive and negative terminals of the battery)
z
Dropping a battery may damage the battery. Replace the
battery if you suspect that it is damaged.
Daylight Saving Time (DST)
The TQ600 ‘s time and date is set from the Server PC’s time and date.
If DST is enabled on the PC it will automatically update the time of all
terminals that are connected to it. The TQ600 has no internal provision
for DST.
- 60 -
Work Codes
Not available at this time.
- 61 -
Fingerprint Privacy:
1. The TQ600 merely captures points of the fingerprint but not the actual
fingerprint image.
2. The fingerprint points cannot be used to create a fingerprint image.
3. Acroprint will not be liable for any direct or the indirect damages
resulting from the use or inability to use our equipment.
4. If you have a question about privacy concerning the use of our
equipment you should have your employer contact Acroprint.
- 62 -
06-0386-000
Revision A
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