Allworx | Px 6/2 | Allworx® At a Glance

Allworx At a Glance
®
2011
Standard Features
Remote IP Phones connect from anywhere
Call Routes ring multiple phones, cell phones — Unlimited
attempts, unlimited options, and unlimited possibilities
Every user has 7 unique presence settings with 7 unique
voicemail greetings
Robust voicemail (8 or 16 dedicated channels) included
with multiple message delivery methods
Hot Desking — Users can log into any handset anywhere
Flexible Automated attendant provides efficient call routing
Unified Messaging — Voicemail to email in one inbox
Reach™ SIP Mobile Phone Client adds mobility without
high cost
My Allworx Manager — Comprehensive self management
SIP trunks appear as regular lines for easy access
Emergency 911 Alert
Caller ID, ANI, DNIS, DID (when provided by Telco)
Allworx Phone Systems, IP Phones and Switches
48x Designed for companies of up to 250 employees per site
Works with fully integrated T1/PRI, traditional CO and
VoIP (SIP)
9224
6x Designed for companies of up to 60 employees per site
Works with traditional CO and VoIP (SIP)
6x12 Designed for very small businesses (VSB) with
up to 12 employees
Works with traditional CO lines and SIP trunks
Tx 92/24 Expander
Px 6/2 Expander*
Plug-and-play expander connects extra traditional phone
lines and stations to the Allworx System over LAN or WAN
Compatible with the 48x and 6x, each provides six FXO
ports and two FXS ports
Up to three expander units can be connected to 6x and 48x
9212L
* Not supported on the 6x12
PowerFlex P810 8-Port 10/100/1000 Base-T, two TP/(100/1G) SFP Combo
PoE+ L2 Plus Managed Switch
9204 & 9204G
PowerFlex P2426 20-Port 10/100/1000 Base-T, four TP/(100/1G) SFP Combo,
two (100/1G) SFP
PoE+ L2 Plus Managed Switch
PowerFlex P4848 44-Port 10/100/1000 Base-T, four TP/(100/1G) SFP Combo
PoE+ L2 Plus Managed Switch
Allworx At A Glance, Page 2
9202E
Sophisticated, flexible top-of-theline phone with 24 programmable
function keys
Huge and easy-to-read 192 × 64
graphical backlit display
Includes a high-fidelity voice
handset, hands-free speakerphone,
built-in headset connectivity and an
integrated Ethernet switch, PoE
Simple plug-and-play configuration
with automatic detection
Connect up to three Expanders and
grow to 48, 72, or 96 programmable
function keys
Powered from the 9224 phone, no
additional power needed
Sophisticated, flexible phone —
perfect for employees who make
or receive a high volume of calls
High resolution full backlit display
with adjustable brightness
12 programmable function keys
Supports multiple telephone lines
Includes a high-fidelity
voice handset, hands-free
speakerphone, built-in headset
connectivity and an integrated
Ethernet switch, PoE
Four programmable function keys
10/100/1000 Gigabit Ethernet
switch (9204G)
10/100 Ethernet switch (9204)
Easy-to-read 192x64 graphical
backlit display
Full-duplex speakerphone
4-way conferencing
Compact size for small workspaces
2 call appearance buttons
Easy-to-read 128 × 36 display
10/100 Switch
Power over Ethernet (PoE)
Full-duplex speakerphone
Wall mountable
Bright ringing and off hook
status indicator
Plug-and-play headset connectivity
Boost productivity with Allworx software
Allworx servers are built to provide additional specific applications without any
additional hardware cost or complexity. Order only what you need, pay for it only once,
and add real value.
Optional Software Features
Advanced Multi-site Communicate as one organization
Global directory with global voicemail
Uniform flexible numbering with park and page
across sites
Transfer and receive calls from anywhere
Visual handset status from remote locations
Disaster recovery, automatic failover
Automatic Call Distribution™ Distribute incoming calls effectively and fairly
Linear priority, round robin, longest idle, ring all
Agent login from any phone for flexibility
Remote Allworx users can be agents
Supervisor status reports online; export call
detail reports
Supervisor management of queues and agents
Comprehensive reports: agent productivity,
abandoned calls, and many more
Dual Language Support
Play prompts to multi-lingual customers
English, Castilian Spanish and French Canadian
Reach™ SIP Mobile Phone Client
Make and receive calls from anywhere with iOS
or Android
Use Wi-Fi or cellular data
Display/search Allworx users and local contacts
Extensive call history
View and change presence setting
Manage, send, reply and forward voicemails
Interact Call Control ™
Intelligence on every call with screen pops
Answer and hold calls from your PC
Interact Pro offers PC-based call control
Interact Attendant offers full call processing
Call Assistant™ PC-based attendant console
Easy-to-use graphical user interface
Seamless integration with any Allworx phone
“Drag-and-drop” call processing
Displays incoming and outgoing calls, outside
lines, phone status for all users — including
remote and multi-site users
Record any call with the click of a mouse
Call history displays outgoing and incoming
calls with sort and one-click dial
Supports Microsoft TAPI for Caller ID
screen pops
Conference Center™
Secure conferencing — ID and password
protection
Centralized scheduling and moderation of calls
Full administrative view of users and
conferences
Set up conference calls 24/7
Easy-to-use graphic user interface
Ability to create recurring conference calls
OfficeSafe™
Backup and restore anytime day or night
Backup multiple servers simultaneously
Backups can be made to centralized secure
data centers
Runs as a Windows service
View™
Data on call usage, ACD queues and agents
Real-time, configurable dashboards with
definable threshold alarms
On-demand and scheduled reports
Save, share and export report data
View reports and real time status from any
mobile device
Allworx At A Glance, Page 3
Capacities — at a glance
48x
Users
Auto Attendant Channels/Branches
Central Office Lines/SIP
6x
Up to 250
Up to 60
16/9
8/9
3 FXO expand to 21*, 1 PFT, SIP included 6 FXO expand to 24*, 1 PFT, SIP included
at no cost, bandwidth dependent
at no cost, bandwidth dependent
Analog Phones
Dedicated Voicemail Channels
Conference
T1/PRI
6x12
Px
Up to 12
8/9
6 FXO, 1 PFT, SIP included at no cost,
bandwidth dependent
5 FXS ports expand to 11*
2 FXS ports expand to 8*
2 FXS ports
16; minimum 125 hours
4 bridges, 30 seats/bridge,
max 60 seats across all bridges
Built-in option
8; minimum 2 hours per user
8; minimum 2 hours per user
0
0/0
6 FXO ports
1 PFT†
2 FXS ports
6 additional w/3 Px †
N/A
One 8 seat bridge
One 8 seat bridge
None
N/A
N/A
N/A
* Expansion requires utilizing a maximum of three Allworx Px 6/2 expanders.
† Maximum three per server.
Catalog — at a glance
6x Server
8320054
8320069
8320067
8320079
6x12 Server
8200068
8320054
8320067
8320069
8320079
8210029
8210052
8210012
8210025
8210080
8210081
8210082
8210096
8210097
8210098
8210110
8210027
8210051
8210050
8210100
8210101
8210102
8210111
6x12 phone system and network server for up to 12 users
Allworx 6x12 4-year Extended Hardware Warranty1
Allworx 6x12 4-year Extended Hardware Warranty and Software Upgrade Key
Package1
Allworx 6x12 1-year Software Upgrade Key (Anytime purchase)
Allworx 6x12 1-year Extended Hardware Warranty and Software Upgrade Key
package (Anytime purchase) 8
6x and 6x12 Options
Dual Language Support — Allows two languages for voice prompts
Advanced Multi-site — Branch 3
Call Queuing — Up to 10 queues distributing 16 calls
Conference Center with administrator and user controlled security
Reach™ SIP Mobile Phone Client (one) — Connects one Reach device to 6x/6x1210,11
Reach SIP Mobile Phone Client (five) — Connects five Reach devices to 6x/6x1210,11
Reach SIP Mobile Phone Client (ten) — Connects ten Reach devices to 6x/6x1210,11
Interact — PC-based user interface – 1 user for 6x/6x12
Interact — PC-based user interface – up to 5 users for 6x/6x12
Interact — PC-based user interface – up to 10 users for 6x/6x12
View — Real-time and historical call usage data
6x Omly Options
User Upgrade Option —
­ Expand 6x system from 31 to 60 users
Advanced Multi-site — Primary 3
Automatic Call Distribution — Up to 10 queues distributing 16 calls 3
Generic SIP Device (one) — Registers one generic SIP device on 6x/6x1212
Generic SIP Device (five) — Registers five generic SIP devices on 6x/6x1212
Generic SIP Device (ten) — Registers ten generic SIP devices on 6x/6x1212
View ACD – Real-time and historical reporting of calls, ACD agent and queue data.
Requires View.
Px Expansion Unit and Options
8220001
8320060
8320081
Allworx Px 6/2 — 6 FXO ports and 2 FXS ports expander.
Allworx Px 6/2 4-year Extended Hardware Warranty including Advanced
Replacement1
Allworx Px 6/2 1-year Extended Hardware Warranty
(Anytime purchase) 8
1. Eligible for purchase within the first 90 days.
2. T1/PRI License #2 does not include T1/PRI
License #1. You must activate the first T1
before activating the second.
3. Supported with software 7.1 and beyond.
4. Supported with software 7.2.9.1 and beyond.
5. Supports up to 128 simultaneous IMAP connections.
6. Not included with phone; sold separately.
7. Supported with software 7.3 and beyond.
8. A 30-day blackout period is enforced prior to
submitting warranty claims.
9. Supported with software 7.4 and beyond.
10.Supported with software 7.5 and beyond.
11.One license included with server at no cost.
12.Six licenses included with server at no cost.
13.Twelve licenses included with server at no cost.
48x Server and Options
8200054
Allworx 48x — includes 2T1/PRI interface options, 3 FXO ports and 5 FXS ports.
Equipped for 48 users, expandable up to 250 users. Solid state drive.
8200070
Allworx 48x Server with T1/PRI Key #1 — Includes license for the first integrated T1/
PRI interface, 3 FXO ports and 5 FXS ports. Equipped for 48 users, expandable up to
250 users. Solid state drive.
8320056
8320071
8320068
8320080
8210023
8210028
8210048
8210049
8210041
8210042
8210031
8210056
8210057
8210055
8210019
8210026
8210083
8210084
8210085
8210103
8210104
8210105
8210112
8210113
8210093
8210094
8210095
Allworx 48x 4-year Extended Hardware Warranty1
Allworx 48x 1-year Software Upgrade Key (Anytime Purchase)
Allworx 48x 4-year Extended Hardware Warranty and 5 year Software Upgrade Key
Package1
Allworx 48x 1-year Extended Hardware Warranty and Software Upgrade Key
Package (Anytime purchase) 8
User Upgrade Option — Expand 48x system from 49 to 100 users
User Upgrade Option — Expand 48x system from 101 to 150 users
User Upgrade Option — Expand 48x system from 151 to 200 users
User Upgrade Option — Expand 48x system from 201 to 250 users
T1/PRI Key #1 — Activate the 1st T1 on the 48x
T1/PRI Key #2 — Activate the 2nd T1 on the 48x 2
Dual Language Support — Allows two languages for voice prompts
Advanced Multi-site — Primary 3
Advanced Multi-site — Branch 3
Automatic Call Distribution — Up to 10 queues distributing 64 calls 3
Call Queuing — Up to 10 queues distributing 64 calls
Conference Center with administrator and user controlled security
Reach SIP Mobile Phone Client (one) — Connects one Reach device to 48x/24x10,11
Reach SIP Mobile Phone Client (five) — Connects five Reach devices to 48x/24x10,11
Reach SIP Mobile Phone Client (ten) — Connects ten Reach devices to 48x/24x10,11
Generic SIP Device (one) — Registers one generic SIP device on 48x/24x13
Generic SIP Device (five) — Registers five generic SIP devices on 48x/24x13
Generic SIP Device (ten) — Registers ten generic SIP devices on 48x/24x13
View — Real-time and historical call usage data
View ACD — Real-time and historical reporting of calls, ACD agent and queue data.
Requires View.
Interact — PC-based user interface – 1 user for 48x
Interact— PC-based user interface – up to 5 users for 48x
Interact — PC-based user interface – up to 10 users for 48x
Handsets
8110055
8110061
8110032
8320062
8110061
8320058
8110041
8110045
8320064
8110065
8320057
8400006
8110200
Allworx 9224 IP Phone — 24 programmable buttons
Allworx 9224 4-year Extended Hardware Warranty1
Allworx Tx 92/24 Expansion unit for Allworx 9224 phone
Allworx Tx 92/24 4-year Extended Hardware Warranty1
Allworx 9212L IP Phone — 12 programmable buttons with backlit display7
Allworx 9212L 4-year Extended Hardware Warranty1
Allworx 9204 IP Phone — 4 programmable buttons 3
Allworx 9204G — 4 programmable buttons with Gigabit Ethernet connectivity4
Allworx 9204 & 9204G 4-year Extended Hardware Warranty1
Allworx 9202E IP Phone — 2 call appearance buttons with
full-duplex speakerphone and PoE 9
Allworx 9202E 4-year Extended Hardware Warranty1
Universal Switching Phone Power Supply 6
GigaSplitter — 2-port Gb adaptor with POE for Allworx phones
Call us at 1-866-ALLWORX and we’ll help you select the right solution for your business.
www.allworx.com
1-866-ALLWORX
P/N: 8520580-11A © 2014 Allworx Corp, a Windstream company. All rights reserved. All other names may be trademarks or registered trademarks of their respective owners.
8200004
Allworx 6x — Includes 6 FXO ports and 2 FXS ports. Equipped for 30 users,
expandable up to 60 users, Compact Flash
Allworx 6x 4-year Extended Hardware Warranty1
Allworx 6x 1-year Software Upgrade Key (Anytime purchase)
Allworx 6x 4-year Extended Hardware Warranty and Software Upgrade
Key Package1
Allworx 6x 1-year Extended Hardware Warranty and Software Upgrade Key
Package (Anytime purchase) 8
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