Toshiba STRATA DK 280, T2010-SD, T2020-SD, T1020-SD, STRATA DK 2000 Digital Telephone User Guide

:USlNESS

E L E P H O N E

OLUTIONS

L I Q U I D C R Y S T A L

DISPLAY FEATURES

D I G I T A L

T E L E P H O N E

U S E R G U I D E

STRATK

:

D

K

D I G I T A L K E Y

TELEPHONE SYSTEMS

S T R A T A D K 2 8 0

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LIQUID CRYSTAL DISPLAY FEATURES

DIGITAL TELEPHONE USER GUIDE

0 COPYRIGHT 1993 TOSHIBA AMERICA INFORMATION SYSTEMS, INC.

All rights reserved. No part of this manual may be reproduced in any form or by any means - graphic, electronic, or mechanical, including recording, taping, photocopying, or the use of information retrieval systems - without express written permission of the publisher of this material.

Issue 1, June 1993

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TRADEMARKS AND SERVICE MARKS

The following trademarks and service marks are used in this document: n STRATA? registered trademark of Toshiba America information Systems, Inc.

-

In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers,

Authors, and Publishers, or other similar organization, if radio or television broadcasts are used for the Music-on-

Hold feature of this telecommunications system. Toshiba America Information Systems, Inc. disclaims any liability arising out of the failure to obtain such a license.

Toshiba America Information Systems, Inc. reserves the right to change any of this information including, but not limited to, product characteristics and operating specifications, without prior notice.

TABLE OF CONTENTS

Subject Page

IIU I-RODUCTION

General Description ..............................................................................................................

iii

Purpose..

...............................................................................................................................

i i i

Organization..

........................................................................................................................

i i i

How to Use This Guide..

................................................. .................... :. ...... . .........................

iii

CHAPTER 1

LIQUID CRYSTAL DISPLAY.. ...............................................................................................

l - l

Mode Definitions

Summary of L C D Functions.. .................................................................. ............................ l-3

CHAPTER

2

FEATURE OPERATION.. ......................................................................................................

2-l

Date/Ttme/Day Adjustment.. .............................................................................................

2-l

Call Forward Display.........................................................................................................

2-2

To Set Cail Forward.. ....................................................................................................

2-2

Station-to-Station Message Waiting .................................................................................

2-3

Voice Mail (VM).................................................................................................................

2-4

Busy Field Display.. ..........................................................................................................

2-5

M o d e Exit..........................................................................................................................

2-5

DISA Security Code: Add/Delete/Change ........................................................................

2-5

Toll Restriction Overrideflraveling Class Code Change.. .................................................

2-6

Verified Account C o d e Change................................ . ........................................................

2-7

I

-- _ 6 APTER 3

SOFT KEY OPERATION ......................................................................................................

3-l

General Description..........................................................................................................

3-l

How to Use Soft Keys .......................................................................................................

3-l

Using Soft Keys to Make a Conference Call.. ..............................................................

3-l

Soft Key Prompt Definitions.. ............................................................................................

3-4

Soft Key Activation.. ..........................................................................................................

3-5

Soft Key Deactivation .......................................................................................................

3-5

CHAPTER 4

MESSAGES AND MEMOS

L C D AlphaNumeric Messages, Names, Memos ..............................................................

Storing a Message In Memory.. ........................................................................................

Recording a Message.. .....................................................................................................

Recording a Message, Name, or Memo.. .....................................................................

Preprogramming System Messages ............................................................................

Adding t o Preprogrammed Messages.. ............................................................................

Messaging ........................................................................................................................

Calling Station Messaging.. ..........................................................................................

Cancelling a Calling Station Message.. ........................................................................

4-l

4-l

4-l

4-l

4-3

4-3

4-3

4-3

4-4

.

i

Subject

Setting/Changing Calling Station Messages ................................................................

Storing L C D Name/Number Display.. ................................ ...............................................

S p e e d Dial Memo .....................................................-. ......................................................

Timed Reminders Wtih Memo ......................................................... ........ .........................

Message Sending.. ...........................................................................................................

Called Station Messaging.. ...........................................................................................

Group Called Station Messaging.. ................................................................................

Remote Calling Station Messaging .................................................................. .:. ........

Busy Station Messaging .. .._.........................................................................................

I?,

Page ,. ]:!:

-_ _.

4-4

4-4

4-7

4-8

4-9

4-9

4-10

4-10

4-11

INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-l

Figure

I-l

I-2

4-l

FIGURE LIST

Title Page

Sample Page ........................................................................................................................

v

20-button Digital Speakerphone with Liquid Crystal Display ................................................

vi

Dialpad Information ...............................................................................................................

4-2 ii

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I N T R O D U C T I O N

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GENERAL DESCRIPTION

The STRATA% DK 2000series Digital Liquid Crystal Display (LCD) telephone provides you with display information and feature prompting to make call handling more efficient.

The LCD Feature Prompting with Soft Keys provides a quick and easy way to access frequently-used features. -If this feature is activated at your station, abbreviated feature prompts help guide you through the steps to performing specific

tasks.

In addition, the LCD telephones provide you with Alphanumeric Messaging, Busy

Lamp Field (BLF) Identification, Central Office (CO) Line, identification, Timed

Reminders with Messaging, Speed Dial Memo Directory Dialing, Intercom User

Name/Number Display, Call Duration Display, and Date/Time of Day Display.

PURPOSE

This document is designed as a feature operating guide for users of the ZOOOseries LCD telephones, as well as the lOOO-series LCD telephones (models

DKT201 O-SD, DKT2020-SD,

and

DKT1020-SD). This guide only covers the LCD functions of the digital telephone. It should be used in conjunction with the

STRATA DK Digital Telephone User Guide.

An overview of this user guide will acquaint you with the various features that are available to your telephone, and will provide you with the necessary instructions to perform each feature.

ORGANIZATION

This user guide is divided into four main chapters. The first chapter explains the

Liquid Crystal Display (LCD), including a summary of LCD functions and sample screens. The second chapter explains the operation of each specific calling feature. Operating instructions are provided in an easy-to-follow, step-by-step method. The third chapter explains the operation and use of the Soft Key feature, including a list of Soft Key prompt definitions. The fourth chapter details the message and memo features. An index is also included at the back of this user guide, allowing you to reference material quickly and easily.

HOW TO USE THIS GUIDE

Your telephone’s specific calling allowances are determined by its Class of

Service, as determined by system programming. Your system administrator can inform you which features are actually accessible from your specific telephone.

Once you are aware of the features that are available to your telephone, review each feature’s description and operational procedure contained in this guide.

. . .

III

.

To assist you in achieving greater performance efficiency, the information in this user guide is divided into distinct areas of content. Instructions for various procedures are referred to as Action Text and appear in the left-hand column of the page. Instructions appear in numerical sequence, enabling you to quickly perform a specific task. More detailed descriptions of these procedures, or explanations of their effects, are located in the right-ha,nd column. The following illustration shows you the structure followed in each Feature Operation section.

ACTION TEXT

SPECIFIC INSTRUCTIONS ON HOW TO PERFORM A

PROCEDURE ARE NUMBERED AND ENTERED IN

THE LEFT-HAND COIsl IMN.

3. XX - The emcmt 01 time IO&M) serzomk) that the telephone will ring b&ore Calf Forward-No Answer or Cat/ Forward-5usyiNo Answer rs

zzmk.9. The nq time does not have to be enfeed each tnne Cd’ Forward

the relep%me mp before d f0nvards.

- CHAPTER TITLES

S T A T I O N - T O - S T A T I O N M E S S A G E W A I T I N G

To Use Ste.tior.-t*Station h!eeeege wening:

- 1 . Liftmeha-csc.

2. Dial me oes:&z ration number.

I! xre is m answer (busy or DND). press the *Isg bmon (or dial 7). This a&es the Msg LED a Use called station to fash. The called slazo”‘s LCD clsjays w camg statnn‘s number.

W m dw rehtmed call b amwered. the flashing U.sg LED will turn of!

- FIRST LEVEL

HEADINGS

- RESULTS OR

DETAILS

EXPLANATIONS

OR DETAILS OF

THE ACTION TEXT.

- NOTES AND

WARNING

MESSAGES figure

I-l

Sample Page

.

V

HANDSET

RED/GREEN

LED INDICATORS

LCD DISPLAY

LCD CONTROL

.

BUTTONS/SOFT KEYS

Yl I Fll

DIALPAD

FLEXIBLE FEATURE

CONTROL BUTTONS

MESSAGE WAITING

BUlTON AND LED

INDICATOR

MICROPHONE

ON/OFF BUTTON

AND LED INDICATOR

Fl IYI ki II I

ICI II I

SPEAKER ON/OFF

BUTTON AND LED

INDICATOR

‘/DOWN CONTROL BUlTONS

LAST NUMBER REDIAL BUlTON

-4 L- HoLDBUn-oN

Figure I-2

20-button Digital Speakerphone with Liquid Crystal Display vi

CHAPTER 1

LIQUID CRYSTAL DISPLAY

In its idle state, the 32-character Liquid Crystal Display (LCD) feature on your digital telephone gives you an accurate desk clock and calendar combination.

When you have an outside call in progress, an elapsed time display gives a constant reminder of the call duration.. In addition, a variety of information displays and feature prompting makes your call handling more efficient.

Alphanumeric messaging capability is also provided. Ail display functions occur

I r

M o d e P a g e S c r o l l

III c

The uses of the three buttons shown above are:

Mode:

1. To enter/exit various mode functions (see “Mode Definitions” later in this chapter).

2. To cancel the beeping tone when using timed reminders.

Page:

1. Changes Busy Field groups.

2. Used by station 200 to record a user NAME/NUMBER for another station. Station 200 must be an LCD digital electronic telephone to record a NAME/NUMBER display for any other station type.

3. Changes displays (date/time, elapsed time, message, call forward, dialed number).

4. Scrolls through speed dial numbers when using Mode 8.

Scroll: 1. Scrolls through message waiting numbers.

2. Scrolls through the speed dial digits (if more than 16 digits) when in

Mode 8.

NOTE:

If your telephone has the Soft Key feature turned on (Mode 71), the Mode, Page, and Scroll functions are not active when the telephone is busy on a CO line or

Intercom call. Mode, Page, and Scroll are only used when the telephone is idle.

.

l-1

l-2

MODE DEFINITIONS

MODE 0:

MODE 1:

MODE 2:

Used to exit another mode and return to clock/calendar display.

Busy Field display. -

Busy station messaging.

MODE 4:

MODE 8:

Called station messaging.

Speed dial number check and memo dialing.

MODE 71: Soft key ON.

MODE 70: Soft key OFF.

MODE 94: Remote called station messaging.

MODE 95: Remote calling station messaging.

-7 -.\

-i

Account Codes:

N D . N N N

E N T E R A C C T C O D E I

C O D E N O T V A L I D

N O . N N N

C O D E V E R I F I E D I

SUMMARY OF LCD FUNCTIONS

IMPORTANT NOTE!

All Liquid Crystar Display (LCD) examples in this user guide are shown with soft keys furned OFF: If your telephone has soft keys turned ON, fhe displays may be different, but they will Sfiil allow you to follow fhe steps in this guide. Generally, the information shown on line 2 will display on line 1.

NOTE:

“NNN” in the display, as used here, represents either the called or calling extension or phone number of the other party. “I -144” represents the line number used for the example.

When you press a Central Office (CO) line that requires a forced (verified or nonverified) account code; or dial

Speed Dial + 5 0, or press the

Account

Code button to enter a voluntary (verified or nonverified) account code.

When you dial a verified voluntary account code that is not valid.

When you correctly dial a verified voluntary account code that is set in the system account code memory.

When you dial a verified forced account code that is not valid.

I N D . NNN]

D I A L T E L N U M B E R

Auto Busy Redial (ABR):

H O L D L I N E N N

A B R S E T 1

N O . N N N

P583 3 7 0 0 I

After you dial a verified forced account code that is valid.

After setting auto busy redial, your display prompts you that it has been set.

When the system dials the call, your display shows the dialed number. The system inserts a pause (P) before redialing the number.

When the called telephone is ringing, your station’s Central Office (CO) LED (or

Intercom LED) and Spkr LED will flash, and a warning beep will sound for 30 seconds after the call is completed.

Your station will display the called number, followed by “LINE NNN ACB”, 30 seconds later.

. .

1 - 3

Automatic Callback

(ACB): j,,,,,,]

[HO.]

I N O . N N N

L I N E 1 0 A C B I

Automatic Line Selection:

1. Intercom Line

When you set automatic callback at a busy station, its number is displayed.

When you receive an automatic callback, the station number you called is displayed.

When you receive an automatic callback for a Central ‘Office (CO) line, the seized line’s number is displayed.

If your station automatically accesses an intercom line when you go off-hook,

INT is displayed.

2. CO Line

N O . N N N

U S I N G L I N E 1 1 1

3. Dial Access Code

N O . NNN]

I

I U S I N G L I N E 2 0

Alphanumeric Messages:

If your station automatically accesses a Central Office (CO) line when you go offhook, the number of the seized CO line is displayed.

When you access a Central Office (CO) line by dialing a CO line group access code, the accessed CO line number is displayed.

Messages of up to 32 characters may be used in alphanumeric messaging.

Messages may either be programmed or set as one-time messages. (Messages may also be used with a timed reminder.)

[g!iZC-]

Busy Field:

[0::::5:;:::1

[::::;:,:T::,l

The Busy Field display indicates, in groups of 10, the last two digits of the station numbers that are busy or set for Do Not Disturb (DND). The top display indicates that stations X00, X05, and Xl7 are either in use or in DND mode; the bottom display indicates the same for stations X27, X32, X34, and X39. If the

Page button is pressed, the OO/lO group will change to 10/20, and the busy/DND states of that group of stations will be displayed. The station groups will increment each time the

Page button is pressed, thereby eventually displaying all stations..

,. / ‘I Forward:

C A L L F O R W A R D T O

I

N O . N N N

N N N I l

N O . N N N

N N N C A L L N N N

Call Pickup:

This LCD display appears when you initiate any type of call forward.

After you set call forward, the station number to which your calls will be forwarded is displayed, along with one ofthe following abbreviations:

“CF-AC

“CF-BUSY

(Call Forward-All Calls)

( C a l l F o r w a r d - B u s y )

“CF-NA”

“CF-B/NA

“CF-FIXED”

“CF-EXT

(Call Forward-No Answer)

(Call Forward-Busy/No Answer)

(Call Forward-Fixed)

(Call Forward External)

NOTE:

CF-EXT has priority over all other Call Forward Displays.

When your call is forwarded to another station, the station you called is shown first. It then changes to the station to which your call was forwarded.

When a call is forwarded to your station, the calling station number is displayed on the left and the station called is displayed on the right.

When you pick up an intercom call, the calling station’s number is displayed on the left and the station number called is displayed on the right.

Your LCD telephone displays information noting that your call to station NNN was picked up by station NNN.

Calling Number-Intercom:

N O . N N N

N N N C A L L I N G I

CO Line Identification:

~TOHHBA TELECDM J

When you receive an intercom call, the calling station’s number is displayed.

The Central Office (CO) lines can be programmed to display an identifying name of up to 16 characters. The name will be displayed on outgoing and incoming calls.

CO Line Number:

1. Incoming Call

N O . N N N

L I N E 1 0 R I N G I N G I

Incoming Central Office (CO) call-if your station is programmed for incoming ringing on that CO line.

l - 5

2. When Call Is

Answered

[IHSWIALD:PI(IH:XJ

3.

Hold

I H O L D L I N E 10

J A N 01 S U N 12:1!I

4.

Hold Recall rT!-zz-I

I

5. Outgoing

N O . N N N

U S I N G L I N E 6

6. CO Line Queuing

(Callback)

I

L I N E 3 A C E

Date/Time:

N O . N N N I

M A Y 2 4 M O N 12:05 I

Dialed Number:

1. CO Line

Transferred CO call---CO line is transferred to your station in the ringing state b!

#,:-. I) another station.

Camped-on CO call-CO line was camped-on to your busy station and rings your station when you hang up.

The display changes to indicate calling status.

You have put a CO line call on hold at your station.

-

Held call automatically recalls your station after a programmed period of time.

When you manually select a CO line, it is displayed. This display is replaced by the dialed number as you dial.

When the CO line queuing feature rings back to your station.with an available :- 7

CO line, that line number will be displayed.

1. Press the

Page button to display date/time when talking on a Central Office

(CO) line (Soft Keys must be off before the call is started).

2. The date/time is adjusted on a system-wide basis by the station located in port 00 (usually station 200).

I

2. intercom

NO.. N N N

2 0 1 I

The digits are displayed as you dial over either a Central Office (CO) line or the intercom using: n Manual dialing n Automatic dialing

4 Repeat last number dialed n Saved number redial

NOTE:

If you are calling on a CO line, the display will automatically change from dialed number to elapsed time after a programmed period of time.

l-6

, r - ?r Phone/Monitor:

!‘\- lOOOR

N O . N N N

D O O R P H O N E 1A I

Elapsed Time:

Intercom Number

Display:

When you are called from a door phone, its designating characters are displayed.

When you call a door phone, its desjgnating characters are displayed.

NOTE:

The door phone designators are NA, NB, and/or NC (N = 1 - 4, and indicate which of the 12 possible door phones is caliing or is being called).

While you are making an outgoing Central Office (CO) line call, the elapsed time of the call is displayed. Elapsed time automatically replaces the dialed number on the display after a programmed period of time. (Timing begins when a LINE button is pressed.)

NOTES:

1. On a CO line call, the display can be alternated between date/time, elapsed time, and dialed number by pressing the

Page button (Soft Keys must be off before the call is staarted).

2. Elapsed time is displayed for 15 seconds after you hang up, and then changes automatically to date/time.

To find out what your intercom or extension number is if does not appear on your display, press intercom # 4 0 1 or CONF # 4 0 1 when on a CO or

Intercom Call and the intercom number will be displayed.

1 CD Name/Number ylay:

- 1. idle Station

N A M E / N U M B E R

D A T E D A Y T I M E

2. Called Station

N O . N N N

N A M E / N U M B E R I

Least Cost Routing

(LCR):

N O . N N N

D I A L T E L N U M B E R 1

N O . N N N

5 8 3 3 7 0 0

A name or title may be set in memory for each station. When an LCD station is idle, the name displays on the top line of the LCD. When a station calls an LCD station, the name of the calling station displays on the bottom line of the called station’s LCD.

When you are making a call via Least Cost Routing (LCR), your display will prompt you to dial a number by displaying “Dial Tel Number”.

As you dial the number, it is shown on your display.

l - 7

l-8

Message Waiting:

I N O . N N N

I N T N N N M W S E T I

I S E N T N N N

J A N 0 1 S U N 12:19 I

I N O . N N N

C A L L 2 0 3 2 0 1 2 0 0 I

Message Waiting/Voice

Mail:

I N D . N N N

C A L L 2 0 0 216Vt I

Off-hook Call Announce:

I N O . N N N

N N N I

I

N N N B U S Y O V R

Overrides:

1. Busy Override

I N O . N N N

N N N B U S Y O V R I

2. Executive Override

N O . N N N

N N N B U S Y OVR I

N O . N N N

When you set message waiting at another station, the number of that station is displayed.

. . . ->

‘, >J

When you hang up after setting message waiting at another station, a reminder is shown on the top row of your display.

Your display will show the numbers of up to three stations that have left messages for you. Four numbers may be stored in message memory (see

Recalling Station).

When a message waiting voice mail is displayed, a “V” will follow the station number. A “+” indicates that there is a station message in memory. Press the

Scroll button to rotate through more numbers.

When you off-hook call announce to a busy station, your LCD displays the number of that station.

When another station off-hook call announces to your station, your LCD displays the number of that station.

When you activate the override feature after calling a busy station, the station number and the feature are displayed.

Your LCD telephone displays the number of a station initiating override when you are on the telephone. The number will remain displayed until override is disconnected.

When you initiate executive override, your LCD telephone displays the number of the station that is overridden. The station that receives the override displays your station number. The number will remain displayed until the call is ended.

‘?,

I’

C

Do Not Disturb

(DND)Override

The station you have called is in the Do Not Disturb (DND) mode.

N O . N N N

N N N D N D D V R I

N O . N N N

N N N D N D D V R I

4. Privacy Override

N O . N N N

N N N P R V D V R D I

Recalling Station:

HOLD L I N E 2

L N 2 R E C A L L N N N

Speed Dial Memo:

Toll Restriction Override

Codes:

O V E R R I D E CODE

Two-CO Line Calls:

1. Tandem

T R K - T R K N1 Nz

J A N 1 0 T H U 11:57 I

2. Conference

1 C D N F ,I,:“,,“::]

When you initiate Do Not Disturb override, ihe station number you have overridden is displayed.

When another station overrides Do Not Disturb at your station, its number is displayed. (The display remains until the end of override.)

When a station presses a busy line button to enter an existing conversation, the station that initiates the override displays the Central Office (CO) line identification on the LCD. The overridden station’s LCD displays the initiating station’s number. (The display remains until the end of the call.)

When a transferred call goes unanswered, it will recall to the station that transferred it. The display shows the Central Office (CO) line number and the station number to which it was originally transferred.

When using Speed Dial Memo (Mode 8), the name and number are displayed.

TOSHIBA is the memo (up to 12 characters).

714 583 3700 is the number (up to 16 digits).

After you access a Central Office (CO) line and press

Cnf/TLn # 4 7 to dial a complete toll restriction override or traveling class code, your LCD display will prompt you to dial a code.

After you establish a two-Central Office (CO) line conference call and then release. N, and N, identify the connected CO lines.

When you are talking with two external parties on two CO lines. N, and N; identify the connected CO lines.

l-9

To Set the Date:

1.

Place handset onhook.

2 .

Dial Intercom

# 6 5 1.

3 .

Dial the date

4 .

5.

Press the

Redial button.

Press the

Spkr button.

To Set the Time:

1. Place handset onhook.

2 . Dial Intercom # 6 5 2 .

3. Dial the time

4.

Press the

Redial button.

.-L 3.

Press the

Spkr button.

To Set the Day:

1. Place handset onhook.

2. Dial Intercom

# 6 5 3.

3. Dial the day

DATE/TIME/DAY ADJUSTMENT

This operation is possible from pot-t 00 only (usually station 200), and allows you to set the date, time, and day.

Dial year/month/day in the format YYMMDD. Enter a leading 0 for any singledigit month or day.

You will hear a confirmation tone.

Dial hour/minute/second in the 24-hour clock format HHMMSS. Enter a leading 0 for any single digit entered.

You will hear a confirmation tone.

4.

Press the

Redial button.

5. Press the Spkr button.

I = Sunday

2 = Monday

3 = Tuesday

4 = Wednesday

5 = Thursday

6 = Friday

7 = -Saturday

You will hear a confirmation tone.

2-7 '-

. ..-

CALL FORWARD DISPLAY

TO SET CALL FORWARD

When any type of call forward is initiated, the ‘CALL FORWARD TO” prompt displays on the lower row of the LCD.

When your station has call forward set, the LCD. displays as shown on the left

(NNN = the forward-to number).

Call Forward Displays:

1. Call Forward-All Calls

[X]

2. Cali Forward-Busy

-1

3. Call Forward-No

Answer piYZ%-]

4. Call Forward-Busy/No

Answer

[X]

5. Call Forward-Fixed

[Z]

6. Call Forward-External

[::Ht::J

Press Intercom # 6 0 I+ N N N + Spkr

(or Gail

Press

(or Call

Press intercom # 6 0 3 + N N N + Speed Dial X X3 + Redial + Spkr

(or

Call Frwd No Answer + N N N + X X3 +

Call Frwd No Answer).

Press

Frwd AI1 Calls + N N N + Call Frwd All Calls).

Intercom # 6 0 2 + N N N + Spkr

Frwd Busy + N N N + Cal! Frwd Busy).

intercom # 6 0 4 + N N N + Speed Dial X X3 + Redial + Spkr

(or Call

Frwd NAns + N N N + X X +CaII Frwd NAns).

Press the Call

Frwd to: button.

Press

Intercom

# 6 7 0 or Press the

CF-EXT button. Destination for

CF-

EXT is stored in Speed dial Memory * 4 9.

NOTES:

1. To cancel all types of Call Forward except Call Forward-fixed and Call

Forward-external, press

Intercom # 6 0 1 Spkr (or press the Call

Forward button used to set Call Fonvard).

2 .

To cancel Call Forward External press

Intercom # 6 7 0 or press the CF-

EXT Sutton; tozancel CF-FIXED, press the Call Fwd To: button.

2-2

‘\

3. XX = The amount of time (06-60 seconds) that the telephone will ring before Call Forward-No Answer or Call Forward-Busy/No Answer is invoked. The ring time does not have to be entered each time Call Fonvard is set-on/y when you want to change the number of seconds the telephone rings before it forwards.

4. if call forward is set:

W Central Office (CO) lines-that ring at your station only will forward (CO lines that ring into more than one station will not forward).

1 CO fine calls transferred to your station will forward.

n Intercom calls will forward.

n Call forward redirects the station hunt feature.

STATION-TO-STATION MESSAGE WAITING

To Use Station-to-Station

Message Waiting:

1.

Lift the handset.

2 .

Dial the desired station number.

._

-

3.

The calling station user presses the Msg button to set the Msg

LED on the called station.

4 .

To answer the Msg

LED indication from the called station, press the Msg button.

5.

To clear the Msg LED from the calling station, press the Intercom button, dial the station number and press the

Msg button twice (or

7 7).

6.

To clear the Msg LED from the called station, press Intercom button, dial # 4 0 9.

If there is no answer (busy or DND), press the Msg button (or dial 7). This causes the Msg LED on the called station to flash. The called station’s LCD displays the calling station’s number.

When the returned call is answered, the flashing Msg LED will turn off

NOTE:

Up to four message waiting displays may be stored on the LCD. The station number in the left-most position will be called when the Msg button is pressed.

To rotate the station numbers, press the Scroll button. The fourth message is reserved for the Message Center.

2-3

Assigning a mailbox to store messages:

1. Press the

Intercom button.

2. Dial # 6 5 6.

VOICE MAIL (VM)

Whenever your station is call forwarded to voice mail, certain digits will automatically be sent to the voice mail unit to direct the call to your mailbox.

These codes must only be stored one time; they remain in memory until changed. They do not have to be stored each time you Call Forward your telephone.

Setting your mailbox number (where calls will go when you forward to the

Toshiba VP voice mail system).

The LCD displays “6 5 6 ID CODE SET”.

.

LT!TEzl

3. Dial the digits (up to

16) and pauses to be sent.

4. Press the Redial button to store data.

[OliR],

The LCD displays the digits and pauses. These digits include special voice mail codes and your mail box number. For example, for Toshiba VP Systems dial

91 NNN, where NNN is your mail box-number.

You will hear a confirmation tone-the LCD displays “DATA PROGRAMED”.

Assigning a mailbox for message retrieval:

1. Press the Intercom button.

2. Dial # 6 5 7.

3. Dial the required digits and pauses to be sent.

4. Press the Redial button to store data.

To Retrieve Messages:

Press the

Intercom and

Msg buttons.

To Clear All Digits:

1. Press the

Intercom button.

2. Dial # 6 5 6 or # 6 5

7.

3. Press the Redial button.

2-4

When you want to retrieve your messages from voice mail, certain digits will automatically be sent to the voice mail unit to play back your messages.

The LCD displays !‘6 5 7 ID CODE SET”.

The LCD displays the data as it is entered. These digits include special voice mail codes and your mail box number. For example, for Toshiba VP Systems dial

92NNN, where NNN is your mail box number.

You will hear a confirmation tone-the LCD displays “DATA PROGRAMED”.

,’

r -r- Display Busy Field

Jus:

1. Press the

Mode button.

MODE NO.?

I

BUSY FIELD DISPLAY

Your telephone must be idle to use the &lode button when Soft Keys are turned

ON.

NOTE:

The Busy Lamp Field (BLF) mode will stop all other displays from appearing on your telephone LCD.

Refer to the figure in Chapter 1 Summary of LCD Functions.

2. Dial 1.

3. Press the Page button to rotate Busy

Field groups.

To Exit Any Mode:

1. Press the

Mode button.

2. Dial 0.

To Store New DISA

Security Code:

I. Press the

Intercom button and dial the 3digit access code.

2. Dial the new DISA security code.

NO. NNN

XIII ID CODE SET

3. Press the Redial button.

NO. NNN

DATA PROGRAMMED I

MODE EXIT

The LCD displays “MODE NO.?” Your telephone must be idle to use the

Mode button when Soft Keys are turned ON.

The LCD displays date/day/time.

DISA SECURITY CODE: ADD/DELETE/CHANGE

Direct Inward System Access (DISA) security codes can be added, deleted, and changed from designated station(s) only. For security purposes, the 3-digit access code is not given in this guide. It is available from your telephone system administrator.

To change or delete the DISA security code, these steps must be performed from a station that was selected in system programming.

You will hear a confirmation tone.

The DISA security code can be 1 m 15 digits.

You will hear a confirmation tone.

2-5

4. To cancel the DISA code, complete Steps

1 and 3, skipping

Step 2.

If the DISA code is canceled, outgoing access of CO lines on DISA calls will not-“-?: require a security code.

.>’

To Add, Delete, or

Change

Override/Traveling Class

Codes:

1. Press

Intercom and dial the three-digit toll restriction override change access code.

[-iiizzz]

2. Dial the four-digit override code.

TOLL RESTRICTION OVERR_IDE/TRAVELING CLASS CODE

CHANGE

From selected stations the Toll Restriction override or Traveling Class codes can be changed, added, or deleted.

To add, delete, or change override for Traveling Class Code, the,following steps must be performed from a station that was selected in system programming.

You will hear a confirmation tone.

You should hear a dial tone. For security reasons, the change access code is not provided in this guide. It is available from your telephone system administrator.

3. Press the Redial button to store the code.

I , , , ,

4. Repeat steps 1 w 4 to enter up to four traveling class codes or two toll restriction override codes.

You will hear a confirmation tone, and the code will be stored in memory. Press

RDL or # if your telephone is not equipped with a

Redial button.

2-6

-3 Add, Delete, or

Change Verified Account

Codes:

1. Press Intercom and dial the verified account code change access code.

NO. NNN

VERIFY ACC SET I

2. Dial the three-digit verified account code number (000 - 299).

NO. NNN

VERIFY ACC SET XJ~

3. Dial the verified account code

(4 15 digits).

VERIFIED ACCOUNT CODE CHANGE

To add, delete, or change a verified account code, these steps must be performed from a station that was selected in system programming.

For security reasons, the change access code is not provided in this guide. It is available from your telephone system maintenance provider.

The account code digit length is set in system programming.

.-.+. Press the Redial button to store code.

You will hear a confirmation tone.

5. Repeat steps 1 - 4 to enter more verified account codes.

2-7

CHAPTER 3

I

GENERAL DESCRiPTlON

The Soft Key feature provides a quick and easy way to access frequently-used features. If the Soft Key feature is activated at your station, abbreviated feature prompts will appear on the LCD above the

Mode, Page, and Scroll keys while you are on a call (or you are ringing another station or outside telephone number). You can access the feature represented by the feature prompt just by pressing the

Mode, Page, or Scroll key beneath the prompt.

If the Soft Key feature is activated at your station, you can still access features with feature buttons (fixed or flexible) or with access codes.

When your telephone is idle, Soft Keys do not display and the.

Mode, Page, and

Scroll keys function as normal. If your telephone is in use, Soft Key functions replace the

Mode, Page, and Scroll functions.

HOW TO USE SOFT KEYS

This section provides an example of how to use Soft Keys to make a Conference call by adding a station to an outside call. Other features that can be accessed with Soft Keys include Transfer, Paging, and more.

USING SOFT KEYS TO MAKE A CONFERENCE CALL

1. While on an outside call with CO line (line 3 for this example) your LCD will display the following prompts:

1 1 TALK ON LINE 3 1

( TRNS CONF PGE

M o d e

I

P a g e

I

Scroll

I

NOTE:

Once the Soft Key prompts appear (in this case, the Soft Keys are TRNS, CONF,

and PGE for Transfer, Conference, and Page), the buttons below them now stand for Transfer, Conference, and Page instead of

Mode, Page, and Scroll.

In the following steps of this example, only the Soft Key displays will be shown since

Mode, Page, and Scroll no longer apply while Soft Keys are active.

3-1 -

3 - 2 n If you initiated the call, the “TRNS” prompt will appear 30 seconds afterr- ‘I the first digit of the telephone number is dialed-the “ABR” prompt for -~,’

Automatic Busy Redial (ABR) will appear during this first 30 seconds (if it does not appear, then this feature was not assigned in system programming). If the call is an ‘incoming call, the “TRNS” prompt will appear immediately when you answer thecall.

2. Press the CONF Soft Key to initiate the Conference.

n The outside call will be placed on hold and the LCD will appear as follows after you press the CONF Soft Key in Step 2.

3. To transfer to a station, press the STA. Soft Key.

1 Whenever the RTRN Soft‘Key appears, you can terminate the operation and return to the outside call by pressing the RTRN Soft Key.

. .

I D I A L S T A T I O N N O .

R T R N I

4. Dial a station number when the following LCD appears:

5. After you dial the station number (203 in this example), you will see one of the displays below for about three seconds. The display will then change to the display in Step 6.

C A L L I N G

2 0 3

Called station (203) has “user name” turned off.

C A L L I N G

Or T O M B R O W N 2 0 3

Called station (203) has “user name” turned on.

6. After three seconds the user’s name (or number) is replaced with the following display and you can voice announce to station 203;

I A N N O U N C E . T O 2 0 3

T R N S -RING .RTRN I

(voice first signalling) or, when in TONE mode the following is displayed:

I R I N G I N G 2 0 3

IMESG T A L K RTRNl

W You could stop the called station voice announce and make station 203 ring by pressing the RING Soft Key.

1 instead of proceeding with the Conference, you could transfer the call by pressing the TRNS Soft Key.

n You could terminate the operation and return to the outside call by pressing the RTRN Soft Key.

7. The LCD will appear as follows after the called station answers. Your station is connected to Station 203 and the outside call remains on hold. Press the

JOIN Soft Key to join all parties in a Conference.

I T A L K W I T H 2 0 3

T R N S J O I N R T R N n Instead of proceeding with the Conference, you could transfer the call by pressing the TRNS Soft Key.

H You could terminate the operation and return to the outside call by pressing the RTRN Soft Key.

8. The LCD will appear as follows after you press the JOIN Soft Key in Step 5 and all parties will be conferenced.

I LN3t203

E X I T C O N F I

3-3

3-4

H “LN 3 + 203” indicates that you are in a Conference with CO line 3 and

Station 203.

n You can exit the Conference and the other parties will remain connected if you press the EXIT Soft Key.

W You can add another stationor CO line by pressing the CONF Soft Key.

NOTE:

If the Soft Key feature is activated at your station, incoming call information will not display on your LCD while your station is busy To display this information,

you must either disconnect the existing call or place it dn hold.

l

$1

2’

SOFT KEY PROMPT DEFINITIONS

The following list provides definitions of all of the Soft Key prompts that could appear on your LCD.

TRNS-Press this Soft Key to initiate or complete a Transfer while on an outside call. TRNS can cause an immediate or announced transfer, depending on how the feature is set in system programming.

CONF-Press this Soft Key to initiate or complete a Conference.

PGE-Press this Soft Key to park an outside call and to gain access to a menu of Page options.

‘.

RING-Press this Soft Key to make a called station ring when making a voice ,’ announce call to the station.

TALK-Press this Soft Key to make a voice announcement to a called station that is ringing.

MESG-Press this Soft Key to set a message waiting indication at a busy or unanswered station.

OVRD-Press this.Soft Key to gain access to override options or to override a station that is busy or in the Do Not Disturb mode.

BUSY+Busy Override) Press this Soft Key to send a call-waiting tone to a busy station.

EXEC-(Executive Override) Press this Soft Key to break into the conversation of a busy called station.

ACB-Press this Soft Key to activate Automatic Callback after reaching a busy station, CO line, or CO Line group.

ABR-Press this Soft Key to activate Automatic Busy Redial after dialing a busy outside telephone number.

RLS-Press this Soft Key to disconnect a call and to return to the idle state.

RTRN-Press this Soft Key to terminate a feature operation and to return to a previously displayed state.

LINE-Press this Soft Key to add aC0 line to an existing call while in the

Conference mode. The LCD will prompt you to access a CO line after you press this key.

STA.-Press this Soft Key to add a station to an existing call while in the

Conference mode. The LCD will prompt you to dial a station number after you press this key.

JOIN-Press this Soft Key while on a conference-call’to join all parties to a

Conference.

EXIT-Press this Soft Key to exit from a Conference and to leave the remaining parties connected.

SOFT KEY ACTIVATION

Your telephone must be idle before you follow the steps on the left to activate or deactivate the Soft Key feature at your station.

To activate Soft Keys at your station:

1. Make sure your telephone is idle. Do not lift the handset.

2. Press the Mode key below the LCD.

..,-

__ 3. Dial 7 1.

Soft keys are now activated and the appropriate feature prompts will display when your phone is in use. The Soft Key feature will remain on until you turn it off. In other words, you can perform numerous telephone functions and the Soft

Keys will not be cancelled unless you deactivate them.

S&T KEY DEACTIVATION

To deactivate Soft Keys at your station:

1. Make sure your telephone is idle. Do not lift the handset.

2. Press the Mode key below the LCD.

3. Dial 7 0.

Your telephone must be idle before you follow the steps on the left to activate or deactivate the Soft Key feature at your station.

Once you deactivate the Soft Keys, the feature prompts will no longer appear on the telephone display.

.

3-5

CHAPTER 4

LCD ALPHANUMERIC MESSAGES, NAMES, MEMOS

The LCD on your telephone can be used to send or receive messages to or from other LCD telephone users. The LCD can also display the names/numbers of the person calling your telephone or the name of the person you are calling. Names and memos can also be set to display with speed dial numbers and timed reminders.

To Store a Message in

Memory:

1. Press the

LCD Msg

Select (or Intercom

# 6 8) button.

STORING A MESSAGE IN MEMORY

The LCD Msg Select LED flashes.

MSG NO.?

2. Dial the 2-digit message number to be stored.

3. Use the Recording a

Message procedure to enter the message characters.

- 4. Press the

LCD Msg

Select (or Spkr) button.

5. Press the

LCD Msg

Select (or Intercom

# 6 8 Spkr) button.

Personal message (10 - 19); system message (60 - 99 port 00 only). The current message, if any, will be displayed.

The LCD Msg Select LED lights steadily, and the LCD displays the message.

The message will now be stored in system memory.

The LCD Msg Select LED goes out, and the message will no longer appear on the LCD, but it will remain in memory.

RECORDING A MESSAGE

RECORDING A MESSAGE, NAME, OR MEMO

Use this procedure to enter the characters of a personal message (10 - 19) or system message (60 - 99, Station 200 only), to add to a preprogrammed message, or to edit and set a new message. After calling up a message on your display (see Storing a Message in Memory, Steps 1 and 2 above), perform one of the following procedures:

4-l

To Record a Message:

1. Press the # button to access alpha characters. Refer to

Figure 4-l for an explanation of the dialpad buttons.

2. Press * or 1 to move the cursor (-) to the desired position (the left edge of the display for a new message, or two spaces to the right of the preprogrammed message to add information).

1 button moves cursor to the right

(also used to access special characters and to enter “blanks” in the alpha mode)

Jr button moves the cursor to the left

Each button has three letters that are used in

3. Press the button that has the letter you want to enter. Use the 0 button to shift from letter to letter on the button.

4. If you want to enter a number, press the # button to change to numeric characters.

Press the # button again to return to alpha characters.

5. The following special characters are set by pressing 1 and then pressing 0 to step through the available characters: Q, Z, :, -, +, /.

0 button is used to shift between the three letters on each alpha button (also used to access special characters)

I

Figure 4-l

Dialpad information

For example: If you press 3, a “D” will be displayed. By pressing 0, the “D” is changed to “E”. By pressing 0 again, the “E” is changed to “F”. Press 0 again and the “F” changes to “D”. To enter a space, press 1.

Numbers are also entered on the dialpad.

4-2

i r-

To Create an LCD

Message for Phones that

Call Yours:

1. Press the LCD

Msg

Select button (or

Intercom # 6 8).

PREPROGRAMMING SYSTEM MESSAGES

System messages can only be programmed or permanently changed at port

000, station number (usually 200). Five preprogrammed messages are automatically stored in memory when the Alphanumeric Messaging with LCD feature is initialized.

60) OUT TO LUNCH

61) IN A MEETING

62) CALL

63) BACK AT

64) RETURN ON

.

You can use these messages and add 35 more messages designed specifically for your system, or you can overwrite the initialized messages and program up to

10 of your own. Any messages programmed at port 00 will remain in memory until canceled from port 00 or until the system is reinitialized. After reinitialization, only the original five messages will be in memory. System messages are written and stored in memory as explained in Storing a Message.

ADDING TO PREPROGRAMMED MESSAGES

When you select a message, it appears on your station display. A cursor (-) also appears immediately to the right of the last letter in the message. You can now input additional information (up to a total of 32 digits for each message). Some system messages may expect you to add more information. For example:

1. CALL n Add a station or outside telephone number.

2. BACK AT

4 Add the time you will return.

3. RETURN AT

4 Add the date you will return.

NOTE:

Refer to Recording a Message for adding to a preprogrammed message.

MESSAGING

CALLING STATION MESSAGING

You can set a message that will appear on the LCD of telephones that call your telephone by following the instructions on the left.

The LCD Msg Select LED flashes, and the LCD displays “MSG NO.?”

4-3

2. Dial the number of the message you want.

3. Press the LCD Msg

Select (or Spkr) button.

To Cancel a Message that

Has Been Set at Your

Station:

Press the LCD

Msg

Select button.

To Cancel a Message if

You Do Not Have a

LCD

Msg

Select Button:

1. Press the

Intercom button.

2. Dial # 6 8.

3. Press the Spkr button.

Personal message (10 - 19) and system message (60 - 99). The selected message is displayed. (To add to this message, use the procedure for

“Recording A Message,” found earlier in this chapter.)

The LCD Msg Select LED lights steadily, and the selected message will be set.

The message will be sent to LCD telephones that call your telephone.

‘-‘1\

3

CANCELLING A CALLING STATION MESSAGE

The LCD Msg Select LED goes out.

The Intercom LED lights.

The Intercom LED goes out. A personal message (10 - 19) will remain stored in memory.

SETTING/CHANGING CALLING STATION MESSAGES

You can set a completely new, personalized message by overwriting any of thE existing preprogrammed messages. To do this, simply call up one of the . 2 messages as explained previously. When the cursor appears to the right of the message, shift it to the left margin and write your new message over the preprogrammed one. The new message will remain on your station until canceled. It will then be erased and the original preprogrammed message will be restored.

NOTES:

1. Refer to Recording a Message-for leaving a new message at your station.

2. Messages 60 m 99 will be erased. Messages 7 0 w 79 will remain in memory until changed. The preprogrammed messages are never erased; only the user-added messages are erased.

STORING LCD NAME/NUMBER DISPLAY

This feature allows you to use your telephone to store a title (such as your name, telephone number, location, etc.) in system memory. This title (e.g., LOBBY) will display on your station’s LCD while it is idle, and it will appear at other stations’

LCDs when they are called from your station. Your NAME will display on other telephone LCDs when they are used to call your telephone (Soft Keys must be

4-4

To Enter Name/Number information:

1. Press the intercom buttonand dial

#621.

I USER NAME?

2. Enter the new information via the dialpad.

3. Press the Spkr button.

TOSHIBA EXT.200

DATE DAY TIME I

,__-

To Clear Name/Number

Display:

Press the Intercom button, dial # 6 2 0 and

ITSS the Spkr button.

During clear:

N O . N N N

USER NAME RESET 1

After clear:

DATE DAY TIME

To Enter Name/Number

Information for Other

Stations/Devices:

1. Turn off Soft Keys by pressing Mode 7 0, when telephone is idle.

turned on). Name display information for non-LCD telephones or voice mail/auto attendant devices may be stored from station 200. When NAME/NUMBER is recorded for non-LCD telephones or other devices, their NAME/NUMBER is displayed on LCD telephones when called.

“USER NAME?” will appear on the upper line of the LCD.

Current information will appear on the lower line of the LCD.

Refer to “Recording a Message” earlier in this chapter for dialpad instructions.

Up to 16 characters can-be recorded. It is recommended that you enter the station number along with the user’s name (as shown in Step 3).

The new information is stored and will appear on the top line of the display. For example, if you entered “TOSHIBA EXT. 200,” that will appear above the date/day/time on the display.

You will hear a confirmation tone, then a busy tone.

NOTES:

1 .

Your title will appear on the LCD during direct intercom, forwarded, and

2.

hunted calls. On override or OCA calls, the LCD will not display the title.

After a name is cleared, it may be redisplayed at any time by dialing

Intercom # 6 2 1.

3.

4 .

A name is displaced by message and call forward settings if they at-e set.

To erase NAMUNUMBER information from memory, repeat Steps 1 - 3 above and enter blanks in Step 2. Blanks are entered by pressing 1 in the alpha mode.

Entering Name/Number information for other stations or devices is only allowed from Station 200.

4-5

2. Press the Intercom button and dial

# 6 2

1.

USER NAME?

I

3. Press the

Page button.

jOfST#iizz-]

4. Dial the intercom number (N N N) of the station for which the

NAME/NUMBER information is to be recorded.

“USER NAME?” will appear on the upper line of the LCD. Current information fo* ‘:x1 station 200 will appear on the lower line of the LCD.

.’

In this particular display, “EKT” stands for the intercom number of the digital, electronic or standard telephone.

5. Press the

Page button.

F=-l

6 .

7 .

Enter the new information via the dialpad (refer to

Recording a Message for method)

Press the

Spkr button.

8 .

9.

Repeat steps 2 - 7 to enter more names/numbers.

To turn Soft Keys on, press

Mode 7 1 when your telephone is idle.

.

“USER NAME?” will appear on the upper line of the LCD, and curren information for station NNN will appear on the lower line of the LCD.

Up to 16 characters can be recorded. It is-recommended that you enter the station number along with the user’s name.

The new information is stored and appears on the top line of station NNN’s LCD.

Station 200’s LCD returns to the normal idle display.

NOTES:

1. To erase the NAME/NUMBER information of another station from station

ZOO, repeat Steps I - 6 above and enter blanks in Step 5. Blanks are entered by pressing 1 in the alpha mode.

2. Station NNN may set and clear the NAME/NUMBER feature anytime:

H Set: Intercom # 6 2 1.’

W C/ear: Intercom # 6 2 0. “Clear” eliminates the display when calling, but does not erase it from memory.

4-6

To Program Speed Dial

Names and Numbers:

1. Press the Redial button, then the

Speed Dial button.

2. Dial the desired speed dial code.

[sptio]

3. Press the Mode button.

SPEED DIAL MEMO

This feature allows an LCD user to program a 12-character name for each of his/her 40 personal speed dial numbers. The memo pad of names may be stepped through to select the appropriate party. Memos may also be added to the 40 or 100 system speed dial codes, depending on your system’s size, via the station connected to port 000, station number (usually 200).

Press

SDS or * if your telephone is not equipped with a Speed Dial button.

NN or NNN = Speed Dial Code. (lo-49 station) or (60-99 or 600 w 699: depending on your particular system size, from station 200 only)

If a name was previously stored on this code, it will display on the top line of the

LCD.

[““]

_-

4.

5.

Enter the name or memo (refer to

Recording a Message for method).

Press the

Mode button.

6.

7.

Enter the desired telephone number (16 digits maximum).

Press the

Redial button to record data in memory.

8.

Repeat steps 2-7 to enter more memos.

To Dial a Speed Dial

Number:

1. Press the

Mode button when telephone is idle.

The name will appear on the bottom line of the LCD as you enter it.

The number will appear on the top line of the LCD as you enter it.

The LCD displays “MODE NO.?”

.

4-7

2. Dial 8 NN (NN =

IO - 4 9,

9or

NNN =600-

6 9 9).

3. Press the

Page button to scan the directory for the appropriate number/memo.

4. Press any available

CO button.

5. The number is dialed.

To Check a Speed Dial

Number:

1. Press

Mode 8 when telephone is idle.

2. Dial a 2-digit speed dial number.

3. Press the

Page button to scan the directory for the appropriate number/memo.

The speed dial number appears with name or memo. Personal speed dial code numbers are 10 - 49, and system numbers, stored from station 200 only, are 60

- 99 or 600 - 699, depending on your system size.

’

1

NOTE:

The station must be enabled via system programming for LCD message memory

Personal speed dial number (10 - 49) or system number (600 - 699).

If the number is longer than 16 digits, a “+‘I will appear in the far right corner of the display. Press the Scroll button to display the remaining digits.

TIMED REMINDERS WITH MEMO

This feature allows five separate messages to be set at each LCD station. These messages will be displayed at the times (hour and minute) set by the station user. They can either be displayed just once or repeated on a daily basis.

To Set a Timed Reminder with Memo:

1. Press the

Intercom button.

2. Dial a 3-digit reminder number

(# 6 0 5 - # 6 0 9).

3. Enter the desired time for the message to be displayed.

4. Dial 0 if the message is to be repeated every day, or

1 if it is a onetime message only.

4-8

The 3-digit reminder number may be # 6 0 5 - # 6 0 9.

The message time must be in 24-hour clock format (i.e., HHMM).

- Z Enter the desired message number, or

00 if no message should be stored.

6. Press the Redial button to record the data in memory.

Personal message (10 - 19) and system (60 - 99). The #message does not display when setting a timed reminder- it displays when the reminder aciivates.

Messages are set using the Record a Message method.

The LCD displays “DATA PROGRAMED”. You will hear a confirmation tone. The message will be displayed at the specified time, and a beeping tone will be heard for

30 seconds (or until it is canceled by pressing the Mode button and then dialing 0).

--

MESSAGE SENDING

The Alphanumeric Messaging feature on your LCD digital telephone enables you to set short text (up to 32 characters) at your station to ensure that you do not miss important calls. Any station may record a message; however, only stations with the LCD are able to display messages. Stations that do not use Soft Keys

(Soft Keys Off: Mode 7 0) may send messages “live” to other LCD station users.

To record messages, see the Recording a Message section in this guide.

Your system has up to 40 preprogrammed messages that may be sent to other

LCD digital or electronic telephones. You can temporarily add to or change any of these messages, in order to leave a personalized message at your station

(see Note below).

Some stations may record and save up to 10 personal messages to be used for all types of station messaging. This is a station option that is enabled in system programming.

CALLED STATION MESSAGING

Your station number and a message indication may be sent to another LCD station. When that station responds, it will receive the message. Soft Keys must be off (MODE 70) at the sending station for this feature to operate.

To Set a Called Station

Message:

1. Dial the station number

(station does not answer or is busy).

2. Press the Mode button.

3. Dial 4.

4. Enter the desired message number.

5. Press the

Msg button.

6. Press the Spkr button to release.

The LCD displays “MODE?”

The LCD displays “MW TO STNNN MSG NO?”

Personal message (10 - 19) system message (60 - 99). The LCD displays the message.

“CALL NNNM” is displayed at the called station and the Msg LED flashes;

“SENT NNNM” is displayed at your station. N = Station Number, M indicates that a message has been sent.

4-9

To Receive a Called

Station Message:

Press the

Msg button.

Press these buttons when your telephone MSG LED is flashing

To Set a “Called Station”

Message for Another

Station or Group of

Statons:

1.

Press the

Mode button .

2.

3.

Dial 9 4.

4.

Dial the “destination” station’s number (or enter # 3 0 for all stations, or # 3 1 - #

3 8 for page groups).

Press the

Page button.

5.

6.

Dial the “originating” station’s number.

Press the

Page button.

7.

8.

Enter the desired message’s number.

Press the

Page button.

9.

Press the button.

Mode

IO.

Dial 0.

GROUP CALLED STATION ME&AGING

This feature allows a station to set a Called Station Message for a group of stations.

The LCD displays “MODE?

The LCD displays “MODE 94 DEST EKT NO. NNN?“.

The LCD displays “MODE 94 DEST EKT NO.NNN” or the Station Group number.

Enter #30 for all stations, or #31 - #38 to send the message to a group of stations.

The LCD displays “MODE 94 ORG EKT NO.?”

Your number or another station number. The LCD displays

“MODE 94 ORG EKT NO.NN”.

.

The LCD displays “MSG NO.?”

The LCD displays the message.

The LCD displays “MSG NO.?”

The LCD displays “MODE NO.?

At originating station, the LCD displays date/day/time, and then displays “SENT

NNNM”. At the destination station, the LCD displays the originating station number and a message indication

4-10

- Receive a Called

. .

&ion Message:

1. Press the Msg button.

To Set a Calling Station

Message for Another

Station:

1. Press the

Mode button when your telephone is idle.

2. Dial 9 5.

3. Dial the ‘destination” station number.

4. Press the ‘Page button.

5. Enter the desired message number.

6. Press the

Page button.

,-

‘\L

Press the

Mode button.

8. Dial 0.

REMOTE CALLING STATION MESSAGING

The LCD displays “MODE?”

The LCD displays “MODE 95 DEST EKT NO.?”

The LCD displays “MODE 95 DEST EKT NO.NN”.

The LCD displays “MSG NO.?”

The LCD displays the message.

The LCD displays “MSG NO.?”

NOTE:

Group calling station messaging allows you to set a calling station message for only one station at a time.

The LCD displays “MODE NO.?”

.- _

Your LCD shows the time and date. The message is displayed at the

“destination” station. Any station calling the “destination” station receives the message.

BUSY STATION MESSAGING

When reaching a busy LCD station, a message can be sent to that station (an audible tone will be heard). The busy station may also return a message to the calling station’s LCD. The two stations may continue this procedure to carry on a

“silent” conversation. Soft Keys must be off (Mode 70) at the sending and receiving stations for this feature to operate.

To Send a Message to a

Busy Station:

1. Call the desired station.

2. Press the

Mode button.

3. Dial 2.

Listen for a busy tone.

The LCD displays “MODE NO.?”

The LCD displays “OVER TO STNN MSG NO?”

4-11

4. Enter the desired message number.

5. Press the

Page button.

To Return a Message

(within 30 seconds) from the Busy Station After

Receiving a “Busy

Station” Message:

1. Press the

Mode button.

2. Dial 2.

3. Enter the desired message number.

4. Press the Page button.

Personal message (10 - 19) and system message (60 - 99). The LCD display.. .,3 the message.

The LCD displays “MSG SEND”. The destination station beeps four times and the message is displayed for 30 seconds, or until the originating station hangs up*

The LCD displays “MODE NO?”

The LCD displays “OVER TO STNN MSG NO?”

Personal message (10 - 19) and system message (60 - 99). The LCD displays the message.

The LCD displays “MSG SEND”.

. ’

4-12

I N D E X

-4

.ount Code

Calls 1-3

Changes 2-6,2-7

Alphanumeric Messages 1-4,4-l

Auto Busy Redial Display l-3

Automatic Callback Display l-4

Automatic Line Selection Display l-4

B

Busy Field Display 1-4, 2-5

Busy Override Display. See

Override Displays

Busy Station Messaging 4-l 1 c

Call Forward l-52-2

All Calls 2-2

Busy 2-2

Busy/No Answer 2-2

Display l-5

External 2-2

Fixed 2-2

No Answer 2-2 yetting 2-2

Number-Intercom Display l-5 cali Pickup Display l-5

Called/Calling Station Messaging.

See Messages and Memos

Ccnference Calls 3-1

CO Line Identification Display l-5

CO Line Number Display l-5

D

Date/Time/Day

Adjustment 2-l

Display l-6

Dialed Number Display l-6

Dialpad Information 4-2

Direct inward System Access

(DISA) Security Code 2-5

Do Not Disturb Override Display.

See Override Displays

Door Phone/Monitor Display 1-7

E

Elapsed Time Display l-7

Executive Override Display. See

Override Displays

G

Group Called Station Messaging.

See Messages and Memos

I intercom Number Display l-7

L

Liquid Crystal Display

Feature Buttons l-l

Functions 1-1, l-3

Name/Number l-7,4-5

Least Cost Routing Display l-7

M

Message Waiting

Display l-8

Use of 2-3

Messages and Memos 4-1

Busy Station Messaging 4-l 1

Called Station Messaging.4-9

Calling Station Messaging 4-3

Group Called Station

Messaging 4-10

Preprogrammed 4-3

Recording 4-l

Remote Calling Station

Messaging 4-10

Sending 4-9

Storing 4-l

System Messages 4-3

Mode

Button l-l

Definitions l-2

Exit 2-5

0

Off-hook Call Announce Display l-8

Override Displays l-8

P

Page Button l-l

Privacy Override Display. See

Override Displays

Preprogrammed Messages. See

Messages and Memos

R

Recalling Station Display l-9

Recording a Message. See

Messages and Memos

Remote Calling Station

Messaging. See Messages and

Memos

S

Scroll Button l-l

Soft Keys 3-l

Prompt Definitions 3-4

Activation/Deactivation 3-5

Speed Dial

Display l-9

Use of 4-7

Station to Station Message

Waiting. See Message Waiting

Store a Message. See Messages and Memos

System Messages. See Messages and Memos

T

Timed Reminders 4-8

Toll Restriction Override/

Traveling Class Codes

Display l-9

Setting 2-6

Two-CO Line Call Displays 1-9 v

Verified Account Code 2-7

Voice Mail (Message Waiting)

Display l-8

Use of 2-4

. .

- ..- . . - - .-_ . -

Index-l