Compaq | 2000fc | Specifications | Compaq 2000fc Specifications

HP 2000 Notebook PC
Compaq Presario CQ58
Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2012 Hewlett-Packard
Development Company, L.P.
ATI and ATI Mobility Radeon are trademarks
of Advanced Micro Devices, Inc. Bluetooth is
a trademark owned by its proprietor and
used by Hewlett-Packard Company under
license. Intel, Pentium, and Core are
trademarks of Intel corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: October 2012
Document Part Number: 698902-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv
Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 4
Finding your hardware and software information ......................................................................... 4
Locating hardware .................................................................................................... 4
Locating software ..................................................................................................................... 4
Right side ................................................................................................................................ 4
Left side .................................................................................................................................. 5
Front ....................................................................................................................................... 6
Display ................................................................................................................................... 7
Top ........................................................................................................................................ 8
TouchPad ................................................................................................................. 8
Lights ....................................................................................................................... 9
Button .................................................................................................................... 10
Keys ...................................................................................................................... 11
Bottom .................................................................................................................................. 12
3 Illustrated parts catalog .................................................................................................. 13
Serial number location ............................................................................................................ 13
Computer major components ................................................................................................... 14
Display assembly components ................................................................................................. 17
Mass storage devices ............................................................................................................. 19
Miscellaneous parts ................................................................................................................ 20
Sequential part number listing .................................................................................................. 21
4 Removal and replacement procedures ............................................................................ 23
Preliminary replacement requirements ....................................................................................... 23
Tools required ......................................................................................................... 23
Service considerations ............................................................................................. 23
Plastic parts ............................................................................................. 23
Cables and connectors ............................................................................. 24
Drive handling ......................................................................................... 24
Grounding guidelines .............................................................................................. 25
Electrostatic discharge damage .................................................................. 25
Packaging and transporting guidelines ........................................ 26
Workstation guidelines .............................................................. 26
v
Equipment guidelines ................................................................. 27
Component replacement procedures ........................................................................................ 28
Serial number ......................................................................................................... 28
Computer feet ......................................................................................................... 29
Battery ................................................................................................................... 30
Service door ........................................................................................................... 31
Hard drive ............................................................................................................. 32
Optical drive .......................................................................................................... 34
WLAN module ........................................................................................................ 36
Memory module ...................................................................................................... 37
RTC battery ............................................................................................................ 38
Keyboard ............................................................................................................... 39
Top cover ............................................................................................................... 41
Power button board ................................................................................................. 44
Speaker assembly ................................................................................................... 45
TouchPad button board ............................................................................................ 46
USB board ............................................................................................................. 47
Security cable lock .................................................................................................. 48
Power connector ..................................................................................................... 49
Display assembly .................................................................................................... 50
System board ......................................................................................................... 57
Fan/heat sink assembly ........................................................................................... 60
.............................................................................................................................. 63
5 Specifications .................................................................................................................. 64
Computer specifications .......................................................................................................... 64
39.6-cm (15.6-in) display specifications .................................................................................... 65
Hard drive specifications ........................................................................................................ 66
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................. 67
............................................................................................................................................ 68
6 Using Setup Utility (BIOS) and System Diagnostics ........................................................... 69
Starting Setup Utility (BIOS) ..................................................................................................... 69
Updating the BIOS ................................................................................................................. 69
Determining the BIOS version ................................................................................... 69
Downloading a BIOS update .................................................................................... 70
Using System Diagnostics ........................................................................................................ 70
7 Backing up, restoring, and recovering ............................................................................ 72
Creating recovery media and backups ..................................................................................... 72
vi
Creating recovery media .......................................................................................... 73
Restore and recovery .............................................................................................................. 74
Using Windows Refresh for quick and easy recovery ................................................... 76
Remove everything and reinstall Windows ................................................................. 76
Recovering using HP Recovery Manager .................................................................... 77
What you need to know ............................................................................ 77
Using the recovery partition to recover a minimized image (select models
only) ....................................................................................................... 77
Using recovery media to recover ................................................................ 78
Changing the computer boot order ............................................................. 78
Removing the recovery partition ................................................................................ 78
8 Power cord set requirements .......................................................................................... 80
Requirements for all countries .................................................................................................. 80
Requirements for specific countries and regions ......................................................................... 81
9 Recycling ........................................................................................................................ 83
Index ................................................................................................................................. 84
vii
viii
1
Product description
Category
Description
AMD
UMA
HP Pavilion G6 Notebook PC
√
AMD C60 1.333 GHz/1.0 GHz, 1 MB L2 cache, 10666 MHz), Dual
9W
√
AMD E300 (1.3 GHz, 1 MB L2 cache, 10666 MHz), Dual 18 W
√
Chipset
AMD A50M FCH
√
Graphics
AMD Radeon HD 6290
√
AMD Radeon HD 6310
√
39.6-cm (15.6-in) HD LED BrightView (1366 x 768)
√
16:9 wide aspect ratio
√
Processors
Panel
Memory
1 customer-accessible/upgradable SODIMM slots:
●
DDR3-10666 MHz Single Channel Support (DDR3L-1600/
DDR3-1333 downgrade to 1066)
√
Supports up to 4GB of system memory in the following configurations:
Hard drives
●
4096 MB (4096 MB × 1)
√
●
2048 MB (2048 MB × 1)
√
Supports the following 7.0/9.5 mm, 6.35-cm (2.5 in) SATA hard
drives:
●
Optical drives
320 GB, 5400 rpm
√
12.7 mm (0.50-in) fixed SATA tray load
√
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
√
Supports Zero-Power ODD
√
Webcam
HP TrueVision HD camera (1280x720 by 30 frames per second), fixed
angle, with activity light and single digital microphone
√
Audio
High-definition audio supports:
√
Microsoft® premium requirements with HP Altec Lansing speakers (2)
SRS Premium Sound technology
Ethernet
Integrated 10/100 network interface card (NIC)
√
1
Category
Description
AMD
UMA
Integrated wireless local area network (WLAN) options by way of
wireless module and 1wireless antennas built into display assembly
√
Supports the following WLAN formats:
(802.11b/g/n)
External media card
Digital Media Slot supporting SD, SDHC, SDXC (UHS104 compliant),
and MMC
√
Internal card
One half-size Mini Card slot for WLAN
√
Ports
Audio-in (digital microphone)
√
Audio-out (stereo headphone)
√
Hot plug/unplug with auto-detect for correct output to wide-aspect vs.
standard aspect video
√
RJ-45 (Ethernet)
√
Three USB 2.0 ports
√
VGA (Dsub 15-pin) supporting the following:
√
●
2048 x 1536 external resolution @ 75 Hz
●
2048 x 1536 external resolution @ 85 Hz
AC Smart Pin adapter
√
39.62-cm (15.6-in), full-size, textured keyboard
√
TouchPad with 2 buttons (multitouch gestures, 2-finger scrolling, pinch
zoom, and taps enabled as default)
√
6-cell, 2.22 Ah, 47 Wh battery
√
Batteries support fast charge
√
65 W AC Smart adapter with localized cable plug support (1 M power
cord)
√
Security
Security Lock
√
Operating system
Preinstalled:
Keyboard/pointing
devices
Power requirements
Windows 8® Standard (64 bit)
Serviceability
2
Chapter 1 Product description
√
End-user replaceable parts:
AC adapter
√
Battery (system)
√
Hard drive
√
Memory module
√
Category
Description
AMD
UMA
Optical drive
√
WLAN cards
√
3
2
External component identification
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
1.
From the Start screen, type c, and then select Control Panel.
2.
Select System and Security, and then in the System area, click Device Manager.
A list displays all the devices installed in your computer.
Locating software
▲
To find out what software is installed on your computer, from the Start screen, right-click using the
mouse or swipe from the top of the TouchPad to display the apps and then select the All apps
icon.
Right side
Component
Description
(1)
Optical drive
Reads and writes to an optical disc.
(2)
Optical drive light
●
Green or Amber: The optical drive is being accessed.
Optical drive eject button
●
Off: The optical drive is idle.
Optical drive eject button releases the disc tray.
(3)
4
USB 2.0 port
Chapter 2 External component identification
Connects an optional USB device.
Component
Description
(4)
Power connector
Connects an AC adapter.
(5)
Security cable slot
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Left side
Component
Description
(1)
External monitor port
Connects an external VGA monitor or projector.
(2)
Vents (2)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
(3)
RJ-45 (network) jack
Connects a network cable.
(4)
USB 2.0 (2)
Connects an optional USB device.
(5)
Audio-in (microphone) jack
Connects an optional computer headset microphone, stereo
array microphone, or monaural microphone.
Left side
5
Component
(6)
Description
Audio-out (headphone) jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust
the volume before using headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety
and Environmental Notices.
NOTE: When a device is connected to a headphone jack,
the computer speakers are disabled.
(7)
Digital Media slot
Supports the following digital media card formats:
●
Secure Digital High Capacity (SDHC) Memory Card
●
Secure Digital (SD) Memory Card
●
Secure Digital Extended Capacity (SDxC) Memory Card
●
MultiMediaCard (MMC)
Front
Component
Speakers (2)
6
Chapter 2 External component identification
Description
Produce sound.
Display
Component
Description
(1)
WLAN antennas (1)*
Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
(2)
Internal microphone (1)
Records sound.
(3)
Webcam
Records video, captures still photographs, and allows video
conferences and online chat by means of streaming video.
To use the webcam, from the Start screen type, c, and then select
CyberLink YouCam from the list of apps.
(4)
Webcam light
On: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. To access this guide, select the HP Support Assistant app on the Start
screen, select My computer, and then select User guides.
Display
7
Top
TouchPad
Component
(1)
Description
TouchPad light
●
Amber: The TouchPad is off.
●
Off: The TouchPad is on .
(2)
TouchPad on/off button
Turns the TouchPad on or off.
(3)
Left TouchPad button
Functions like the left button on an external mouse.
(4)
TouchPad zone
Moves the on-screen pointer and selects or activates items on
the screen.
NOTE:
(5)
8
Right TouchPad button
Chapter 2 External component identification
The TouchPad also supports Edge-swipe gestures.
Functions like the right button on an external mouse.
Lights
Component
(1)
Description
TouchPad light
●
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
(2)
Caps lock light
White: Caps lock is on, which switches the keys to all capital
letters.
(3)
Power light
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state, which
is an energy-saving mode. The computer shuts off power
to the display and other unneeded components.
●
Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount of
power.
●
White: An integrated wireless device, such as a wireless
local area network (WLAN) device, is on.
●
Amber: All wireless devices are off.
(4)
Wireless light
Top
9
Button
Component
Description
Power button
●
When the computer is off, press the button to turn on
the computer.
●
When the computer is on, press the button briefly to
initiate Sleep (disabled by default).
●
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Microsoft®
Windows® shutdown procedures are ineffective, press and
hold the power button for at least 5 seconds to turn off the
computer.
To learn more about your power settings:
10
Chapter 2 External component identification
1.
From the Start screen, type power.
2.
Select Settings, and then select Power options.
Keys
Component
Description
(1)
esc key
Displays system information when pressed in combination
with the fn key.
(2)
Windows logo key
Displays the Windows Start menu.
(3)
Windows applications key
Displays a shortcut menu for items beneath the cursor.
(4)
Action keys
Execute frequently used system functions.
Top
11
Bottom
Component
Description
(1)
Battery bay
Holds the battery.
(2)
Vents (5)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically
to cool internal components and prevent
overheating. It is normal for the internal fan to cycle
on and off during routine operation.
12
(3)
Battery release latch
Releases the battery from the battery bay.
(4)
Wireless compartment, memory
module compartment, solid-state drive
(SSD)/hard drive bay. Also allows
access to keyboard, and optical disk
drive (ODD).
The service door provides access to the keyboard,
ODD, SSD/hard drive bay, wireless compartment
and memory module compartment.
Chapter 2 External component identification
CAUTION: To prevent an unresponsive system,
replace the wireless module only with a wireless
module authorized for use in the computer by the
governmental agency that regulates wireless devices
in your country or region. If you replace the module
and then receive a warning message, remove the
module to restore computer functionality, and then
contact customer support through Help and Support.
3
Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number
located in the battery bay of the computer.
Component
Description
(1)
Product name
The name affixed to the front of the computer.
(2)
Serial number (s/n)
An alphanumeric identifier that is unique to each product.
(3)
Product number (p/n)
This number provides specific information about the product’s
hardware components. The product number helps a service
technician to determine what components and parts are needed.
(4)
Warranty period
The duration of the warranty period for the computer.
(5)
Model description (select models only)
An alphanumeric identifier used to locate documents, drivers, and
support for the computer.
Serial number location
13
Computer major components
14
Chapter 3 Illustrated parts catalog
Item
Description
Spare part number
(1)
39.6-cm (15.6-in) HD, LED, BrightView (1366 x 768) display assembly:
NOTE: For more information on the display assembly internal component spare part
information, see Display assembly components on page 17.
(2)
(3)
●
For use in charcoal grey computer models
639512-001
●
For use in Pacific blue Compaq computer models only
701769-001
●
For use in black HP computer models only
707798-001
Keyboard (includes keyboard cable):
●
For use in the United States, Black (Windows 8)
698694-001
●
For use in Canada (French), Black (Windows 8)
698694-DB1
Top cover (includes TouchPad board):
●
For use in charcoal grey HP computer models
701883-001
●
For use in Pacific blue Compaq computer models
701884-001
●
For use in charcoal grey computer models
639532-001
(4)
Power connector (includes cable)
640891-001
(5)
USB board
640883-001
(6)
Power button board
640884-001
(7)
System board (includes replacement thermal material):
(8)
●
For use in AMD E300 UMA computer models
701764-501
●
For use in AMD C60 UMA computer models
701765-501
Fan/heat sink assembly (includes replacement thermal material):
●
For use in AMD A50M UMA computer models
657145-001
(9)
Speaker assembly (includes cable)
639573-001
(10)
RTC battery (includes mounting adhesive)
449137-001
(11)
Optical drive activity board
640883-001
(12)
TouchPad button board
640885-001
(13)
Base enclosure
701881-001
(14)
WLAN module
●
Ralink RT5390R 802.11 b/g/n 1×1 WiFi
(15)
Optical drive cable
(16)
Memory modules (1333 MHz, DDR3)
(17)
691415-001
640886-001
●
4 GB PC3 10600 1333 MHz shared
641369-001
●
2 GB PC3 10600 1333 MHz shared
652972-001
Hard drive connector cable
644525-001
Computer major components
15
Item
Description
(18)
Hard drive
Spare part number
Supports the following 9.5 mm / 7.0 mm, 6.35 cm (2.5 in) SATA hard drives:
(19)
●
320 GB, 7200 rpm
634862-001
●
Hard Drive Hardware Kit (not illustrated, includes bracket and screws).
640878-001
Optical drive (select models only) (includes optical drive bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
(20)
Battery
6-cell Li-lon, 2.20 Ah, 47 Wh
593553-001
Service door (included in plastics kit)
640889-001
Rubber Kit (not illustrated, includes bumper and rubber feet)
639572-001
●
(21)
16
660833-001
Chapter 3 Illustrated parts catalog
Display assembly components
Item
Description
(1)
Display bezel
Spare part number
●
Black
639509-001
●
For use in Compaq computer models
701766-001
●
For use in HP computer models
701882-001
(2)
Webcam module (high definition)
708150-001
(3)
39.6-cm (15.6-in) high-definition, BrightView LED display panel
641663-001
(4)
Display hinges
639511-001
(5)
Display hinge covers
640887-001
(6)
Display cable
639510-001
(7)
Wireless antenna (includes wireless antenna transceivers and cable)
639499-001
Display assembly components
17
Item
Description
Spare part number
701878-001
(8)
18
Display back cover (includes logo):
●
For use in charcoal grey computer models
639501-001
●
For use in Pacific blue Compaq computer models
701880-001
●
For use in black HP computer models
701879-001
Display Screw Kit (not illustrated)
640881-001
Display Rubber Kit (not illustrated, includes display bumper strips)
640882-001
Chapter 3 Illustrated parts catalog
Mass storage devices
Item
Description
(1)
Hard drive
Spare part number
Supports the following 9.5 mm, 6.3 cm (2.5 in) SATA hard drives:
●
320 GB, 7200 rpm
634862-001
Hard Drive Hardware Kit (not illustrated, includes bracket and screws)
(2)
640878-001
Optical drive (select models only), (12.7 mm, SATA, fixed, includes bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
660833-001
Mass storage devices
19
Miscellaneous parts
Description
Spare part number
AC adapters
●
20
65 W AC adapter
609939-001
Power cord, AC, 3 wire, black, 1.83-m
490371-001
Thermal pads kit
634366-001
Screw kit
640879-001
●
Phillips 2.0 x 2.0 (pan head) screw
●
Phillips 3.0 x 1.5 screw
●
Phillips 3.0 x 2.0 screw
●
Phillips 3.0 x 3.0 screw
●
Phillips 4.0 x 2.0 (captive) screw
●
Phillips 6.0 x 2.5 screw
●
Phillips 10.0 x 2.0 (captive) screw
Chapter 3 Illustrated parts catalog
Sequential part number listing
Spare part number
Description
449137-001
RTC battery (includes mounting adhesive)
490371-001
Power cord, AC, 3 wire, black, 1.83-m
593553-001
Battery, 6-cell, 2.20 Ah, 47 Wh
609939-001
65 W AC adapter
634366-001
Thermal pads kit
634862-001
320 GB, 7200 rpm, 7.0 mm, 6.35 cm (2.5 in) SATA hard drive
639499-001
Wireless antenna (includes wireless antenna transceivers and cable)
639501-001
Display back cover (includes logo) for use in Charcoal Grey computer models
639509-001
Display bezel, Black
639510-001
Display cable
639511-001
Display hinges
639512-001
39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Charcoal Grey
computer models
639532-001
Top cover (includes TouchPad board) for use in Charcoal Grey computer models
639572-001
Rubber Kit (includes bumper and rubber feet)
639573-001
Speaker assembly (includes cable)
640878-001
Hard Drive Hardware Kit (includes bracket and screws)
640879-001
Screw Kit
640881-001
Display Screw Kit
640882-001
Display Rubber Kit, Black (includes display bumper strips)
640883-001
USB board
640884-001
Power button board
640885-001
TouchPad button board (includes bracket and cable)
640886-001
Optical drive board
640887-001
Display hinge covers
640889-001
Plastics Kit (includes service door)
640891-001
Power connector (includes cable)
641369-001
4 GB memory PC3 12800 1600 Mhz Shared
641663-001
39.6 cm (15.6-in) high-definition, BrightView LED display panel
644525-001
Hard drive connector board
652972-001
2 GB memory PC3 12800 1600 Mhz Shared
Sequential part number listing
21
22
Spare part number
Description
657145-001
Fan/heat sink assembly (includes replacement thermal material) for use in AMD A50M UMA
computer models
660833-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
691415-001
WLAN 802.11 BGN RA HMC 1x1
698694-001
Keyboard for use in the United States
698694-DB1
Keyboard for use in Canada
701764-501
System board E300 UMA Windows 8 standard
701765-501
System board C60 UMA Windows 8 Standard
701766-001
Display bezel (Compaq)
701769-001
Display (Compaq)
701878-001
Antenna
701879-001
Back cover charcoal gray HP
701880-001
Back cover Pacific blue Compaq
701881-001
Base enclosure
701882-001
Display bezel HP
701883-001
Top cover charcoal gray HP
701884-001
Top cover Pacific blue Compaq
707798-001
Display
708150-001
Webcam
708151-001
Display cable
Chapter 3 Illustrated parts catalog
4
Removal and replacement
procedures
Preliminary replacement requirements
Tools required
The following tools are needed to complete the removal and replacement procedures:
●
Flat-bladed screwdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
Service considerations
Before disassembly or assembly procedures, review and adhere to all service considerations.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when
handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Preliminary replacement requirements
23
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
24
Chapter 4 Removal and replacement procedures
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage might have occurred.
An electronic device exposed to ESD might not be affected at all and can work perfectly throughout a
normal cycle. Or the device might function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
Preliminary replacement requirements
25
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
26
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
Chapter 4 Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips must
be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Use
Voltage protection level
Antistatic plastic
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
Preliminary replacement requirements
27
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 78 screws, in 8 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.
Serial number
The serial number label, located in the battery bay of the computer, provides important information that
you may need when contacting technical support.
(1) Product name
(4) Warranty period
(2) Serial number
(5) Model description
(3) Product number
28
Chapter 4 Removal and replacement procedures
Computer feet
Description
Spare part number
Rubber Feet Kit
639572-001
The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the
locations illustrated below.
Component replacement procedures
29
Battery
Description
Spare part number
6 cell, 2.20 Ah, 47 Wh
593553-001
Before disassembling the computer:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first disconnecting the power cord from the AC outlet
and then disconnecting the AC adapter from the computer.
Remove the battery:
1.
Turn the computer upside down on a flat surface.
2.
Slide the battery release latch (1) to release the battery.
3.
Pivot the battery (2) upward and lift it out of the computer (3).
To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge
downward until the battery is seated. The battery release latch automatically locks the battery into
place.
30
Chapter 4 Removal and replacement procedures
Service door
Description
Spare part number
Plastics Kit (contains only the service door)
640889-001
Before removing the service door, remove the battery (see Battery on page 30).
1.
Position the computer upside down, with the front toward you.
2.
Loosen the two Phillips 4.0 x 2.0 captive screws (1) that secure the service door to the computer.
3.
Remove the service door (2).
Reverse this procedure to install the service door.
Component replacement procedures
31
Hard drive
NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. The
hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also
available in the Hard Drive Hardware Kit.
Description
Spare part number
Supports the following 9.5 mm / 7.0 mm, 6.35 cm (2.5 in) SATA hard drives:
320 GB, 7200 rpm
634862-001
Hard Drive Hardware Kit (not illustrated, includes connector, bracket, and screws)
640878-001
Before removing the hard drive, remove the following components:
1.
Battery (see Battery on page 30)
2.
Service door (see Service door on page 31)
Remove the hard drive:
32
1.
Use the rubber tab on the hard drive bracket (1) to move the hard drive to the left and disconnect
it from the hard drive adapter.
2.
Lift the hard drive (2) out of the hard drive bay.
3.
To replace the hard drive bracket, remove the four Phillips 3.0×3.0 screws (1) that secure the
hard drive bracket to the hard drive.
Chapter 4 Removal and replacement procedures
4.
Pull the bracket (2) straight up to remove it from the hard drive.
5.
To replace the hard drive adapter, remove the Phillips pan head 2.0 x 2.0 screw (1), and then
disconnect the adapter from the system board at the outside edge (2).
6.
Then lift the adapter out at a 45-degree angle (3).
Reverse this procedure to install the hard drive.
Component replacement procedures
33
Optical drive
NOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket.
Description
Spare part
number
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
660833-001
Before removing the optical drive:
1.
Battery (see Battery on page 30)
2.
Service door (see Service door on page 31)
Remove the optical drive:
34
1.
Remove the Phillips 6.0 x 2.5 screw (1) that secures the optical drive to the computer.
2.
Insert a straightened paper clip (2), into the release access opening in the bezel, and then press
inward.
3.
Grasp the bezel and slide the optical drive out of the computer (3).
4.
To replace the optical drive bracket, position the optical drive with the optical drive bracket
toward you.
5.
Remove the two Phillips 3.0 x 2.0 screws (1) that secure the optical drive bracket to the optical
drive.
Chapter 4 Removal and replacement procedures
6.
Remove the optical drive bracket (2).
Reverse the above procedure to reassemble and install the optical drive.
Component replacement procedures
35
WLAN module
Description
Spare part
number
Ralink RT5390R 802.11 b/g/n 1×1 WiFi
691415-001
Before removing the WLAN module, remove the following components:
1.
Battery (see Battery on page 30)
2.
Service door (see Service door on page 31)
Remove the WLAN module:
1.
Disconnect the main antenna cable (1) and the auxiliary antenna cable (2) from the wireless
module.
2.
Remove the two Phillips 3.0 x 2.0 screws (3) that secure the WLAN module to the computer. (The
edge of the module opposite the slot rises away from the computer.)
3.
Remove the WLAN module (4) by pulling it away from the slot at an angle.
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore computer functionality, and then contact technical support through
Help and Support.
NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insertion into the
WLAN module slot.
Reverse this procedure to install a WLAN module.
36
Chapter 4 Removal and replacement procedures
Memory module
Description
Spare part number
4 GB PC3 12800 16000 MHz shared
641369-001
2 GB PC3 12800 16000 MHz shared
652972-001
Before removing the memory module, remove the following components:
1.
Battery (see Battery on page 30)
2.
Service door (see Service door on page 31)
Remove the memory module:
1.
Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
2.
Remove the module (2) by pulling it away from the slot at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install a memory module.
Component replacement procedures
37
RTC battery
Description
Spare part number
RTC battery (includes mounting adhesive)
449137-001
Before removing the RTC battery, remove the following components:
1.
Battery (see Battery on page 30)
2.
Service door (see Service door on page 31)
Remove the RTC battery:
1.
Use a sharp, nonconductive tool to release the clip (1) that secures the battery to the system
board.
2.
Lift the battery (2) out of the computer.
Reverse this procedure to install the RTC battery.
38
Chapter 4 Removal and replacement procedures
Keyboard
Description
Spare part number
For use in the United States, Black
698694-001
For use in French Canada, Black
698694-DB1
Before removing the keyboard, remove the following components:
1.
Battery (see Battery on page 30)
2.
Service door (see Service door on page 31)
Remove the keyboard:
1.
Remove the Phillips 4.0 x 2.5 screw (1) in the WLAN module bay that secures the keyboard to
the computer.
2.
Using a thin, flat-bladed screwdriver, gently pry loose the three snaps (2) inside the battery bay to
release the top edge keyboard tabs.
3.
Turn the computer right-side up, with the front toward you.
4.
Open the computer as far as possible.
5.
Lift the rear edge of the keyboard, and then tilt the keyboard forward onto the palm rest.
6.
Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and
then disconnect the keyboard cable (2) from the system board.
Component replacement procedures
39
7.
Remove the keyboard (3).
Reverse this procedure to install the keyboard.
40
Chapter 4 Removal and replacement procedures
Top cover
Description
Spare part number
For use in charcoal grey computer models
639532-001
For use in Pacific blue Compaq computer models
701884-001
For use in black HP computer models
701883-001
Before removing the top cover, remove the following components:
1.
Battery (see Battery on page 30)
2.
Service door (see Service door on page 31)
3.
Hard drive (see Hard drive on page 32).
4.
Optical drive (see Optical drive on page 34).
5.
WLAN module (see WLAN module on page 36).
6.
Memory module (see Memory module on page 37).
7.
Keyboard (see Keyboard on page 39).
Remove the top cover:
1.
Turn the computer right-side up, with the front toward you, and open the computer as far as
possible.
2.
Release the three ZIF connectors (1) to which the ZIF cables are attached and disconnect the USB
cable (2), TouchPad cable (3), and power button cable (4) from the system board. Pull (5) to the
right.
Component replacement procedures
41
3.
Remove the 6 Phillips 4.0 x 2.5 screws that secure the top cover to the computer.
4.
Close the computer and turn it upside down, with the front toward you.
5.
Remove the three Phillips 3.0 x 2.0 screws in the battery bay, two Phillips 3.0 x 2.0 screws in the
optical drive bay, and ten Phillips 6.0 x 2.5 on the base enclosure.
NOTE: The four screws along the front edge also serve to secure the speakers inside the base
enclosure.
42
Chapter 4 Removal and replacement procedures
6.
Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure.
Remove the top cover (2).
NOTE: The TouchPad is glued to the top cover and is included with the top cover spare part.
Reverse this procedure to install the top cover.
Component replacement procedures
43
Power button board
Description
Spare part number
Power button board
640884-001
Before removing the power button board, remove the following components:
1.
Battery (see Battery on page 30)
2.
Service door (see Service door on page 31)
3.
Hard drive (see Hard drive on page 32)
4.
Optical drive (see Optical drive on page 34)
5.
WLAN module (see WLAN module on page 36).
6.
Memory module (see Memory module on page 37)
7.
Keyboard (see Keyboard on page 39)
8.
Top cover (see Top cover on page 41)
Remove the power button board:
1.
Turn the top cover upside down with the rear edge toward you.
2.
Remove the Phillips 3.0 x 2.0 screw (1) that secures the power button board to the top cover.
3.
Lift up and remove the power button board (2).
Reverse this procedure to install the power button board.
44
Chapter 4 Removal and replacement procedures
Speaker assembly
Description
Spare part number
Speaker assembly (includes cable)
639573-001
Before removing the speaker assembly, remove the following components:
1.
Battery (see Battery on page 30)
2.
Service door (see Service door on page 31)
3.
Hard drive (see Hard drive on page 32)
4.
Optical drive (see Optical drive on page 34)
5.
Keyboard (see Keyboard on page 39)
6.
Top cover (see Top cover on page 41)
Remove the speaker assembly:
1.
Disconnect the speaker cable (1) from the system board and lift the speaker cable carefully from
the notches (2).
2.
Lift up and remove the speakers (3).
Reverse this procedure to install the speaker assembly.
Component replacement procedures
45
TouchPad button board
Description
Spare part number
TouchPad button board (includes bracket and cable)
640885-001
Before removing the TouchPad button board, remove the following components:
1.
Battery (see Battery on page 30)
2.
Service door (see Service door on page 31)
3.
Hard drive (see Hard drive on page 32)
4.
Optical drive (see Optical drive on page 34)
5.
Keyboard (see Keyboard on page 39)
6.
Top cover (see Top cover on page 41)
Remove the TouchPad button board:
1.
Release the ZIF connector (1) to which the TouchPad button board cable is attached, and then
disconnect the cable (2) from the TouchPad.
2.
Remove the screw (3).
3.
Remove the TouchPad button board (4).
Reverse the above procedure to reassemble and install the TouchPad button board.
46
Chapter 4 Removal and replacement procedures
USB board
Description
Spare part number
USB board
640883-001
Before removing the USB board, remove the following components:
1.
Battery (see Battery on page 30)
2.
Service door (see Service door on page 31)
3.
Hard drive (see Hard drive on page 32)
4.
Optical drive (see Optical drive on page 34)
5.
Keyboard (see Keyboard on page 39)
6.
Top cover (see Top cover on page 41)
Remove the USB board:
1.
Position the computer right-side up, with the right side toward you.
2.
Release the clips (1) that secure the USB board to the base enclosure.
3.
Lift the USB board (2) straight up to remove it from the computer.
Reverse this procedure to install the USB board.
Component replacement procedures
47
Security cable lock
NOTE: The security cable lock is included with the base enclosure, spare part number 701881-001.
Before removing the security cable lock, remove the following components:
1.
Battery (see Battery on page 30)
2.
Service door (see Service door on page 31)
3.
Hard drive (see Hard drive on page 32)
4.
Optical drive (see Optical drive on page 34)
5.
Keyboard (see Keyboard on page 39)
6.
Top cover (see Top cover on page 41)
Remove the security cable lock:
1.
Remove the two Phillips 4.0 x 2.5 screws that secure the security lock to the base enclosure.
2.
Lift the security lock straight up to remove it from the computer.
Reverse this procedure to install the security cable lock.
48
Chapter 4 Removal and replacement procedures
Power connector
Description
Spare part number
Power connector (includes cable)
640891-001
Before removing the power connector cable, remove the following components:
1.
Battery (see Battery on page 30)
2.
Service door (see Service door on page 31)
3.
Hard drive (see Hard drive on page 32)
4.
Optical drive (see Optical drive on page 34)
5.
Keyboard (see Keyboard on page 39)
6.
Top cover (see Top cover on page 41)
Remove the power connector:
1.
Turn the computer right-side up, with the right side toward you.
2.
Disconnect the power connector cable (1) from the system board.
3.
Lift the power connector (2) from the clips built into the base enclosure.
Reverse this procedure to install the power connector.
Component replacement procedures
49
Display assembly
Description
Spare part number
39.6-cm (15.6-in) High Definition (HD), LED BrightView display assembly:
●
For use in charcoal grey computer models
639512-001
●
For use in Pacific blue computer models
701769-001
●
For use in black computer models
707798-001
●
LCD rubber kit
640882-001
●
Display hinges
639511-001
●
Display hinge covers
640882-001
Before removing the display assembly, remove the following components:
1.
Battery (see Battery on page 30)
2.
Service door (see Service door on page 31)
3.
Optical drive (see Optical drive on page 34)
4.
WLAN module (see WLAN module on page 36)
5.
Keyboard (see Keyboard on page 39)
6.
Top cover (see Top cover on page 41)
7.
USB board (see USB board on page 47)
Remove the display assembly:
1.
Turn the computer right-side up, with the front toward you.
2.
Open the computer as far as possible.
3.
Disconnect the display panel cable (1) from the system board and remove it from its routing
channel.
4.
Pull the antenna cables through the opening in the base enclosure (2), and then disengage the
cables from the clip in the routing channel leading to the display hinge.
CAUTION: Support the display assembly when removing the display screws in the following
steps. Failure to support the display assembly can result in damage to the assembly and other
components.
5.
50
Remove the five Phillips 6.0 x 2.5 screws (3) that secure the display assembly to the computer.
Chapter 4 Removal and replacement procedures
6.
Lift the display panel (4) straight up to remove it.
Reverse this procedure to install the display assembly.
7.
To replace any of the display assembly internal components, remove the following screw covers
and screws:
(1) Two screw covers on the display bezel bottom edge
(2) Two Phillips 4.0 x 2.5 screws
The display screw covers are included in the Display Rubber Kit, spare part number 640882-001.
Component replacement procedures
51
8.
Flex and lift up on the inside edges of the bezel on the left side (1), the top and bottom (2), and
the right side (3) until the bezel disengages from the display back cover.
9.
Remove the display bezel (4).
Reverse this procedure to install the display bezel.
10. To replace the webcam module, lift the webcam module as far from the display enclosure as the
webcam module cable allows.
52
Chapter 4 Removal and replacement procedures
11. Disconnect the webcam module cable (1) from the webcam module, and then remove the
webcam module (2). The webcam module is available using spare part number 708150-001.
Reverse this procedure to install the webcam module.
12. To replace the display hinge covers, remove the three Phillips 4.0 x 2.5 screws (1) that secure the
covers to the display enclosure.
Component replacement procedures
53
13. Remove the display hinge covers (2). The display hinge covers are available using spare part
number 640887-001.
Reverse this procedure to install the display hinge covers.
14. To replace the display panel, remove five Phillips 4.0 x 2.5 screws (1) that secure the display
panel to the display enclosure.
54
Chapter 4 Removal and replacement procedures
15. Remove the display panel (2) from the display enclosure. The display panel is available using the
spare part number 641663-001.
Reverse this procedure to install the display panel.
16. To replace the display hinges, remove the two Phillips PM 3.0 x 2.0 screws (1) that secure each
hinge to the display panel.
17. Remove the display hinges (2) from the display panel. The display hinges are available using
spare part number 639511-001.
Reverse this procedure to install the display hinges.
18. To replace the wireless antenna transceivers, lift up on the silver transceiver (1), and then release
the adhesive material from the display cover.
Component replacement procedures
55
19. Lift up to remove the antenna transceivers (2). The wireless antenna transceivers and cable are
available using spare part number 639499-001 or 701878-001.
Reverse this procedure to install the display wireless antenna transceivers.
20. To remove the display cable from the display panel, lift the tape (1), and disconnect the cable
(2). Then, gently peel the cable away from the display panel (3).
Reverse this procedure to install the display panel.
56
Chapter 4 Removal and replacement procedures
System board
NOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory and
replacement thermal material.
Description
Spare part number
For use in AMD E300 UMA computer models
701764-501
For use in AMD C60 UMA computer models
701765-501
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
●
Memory modules (see Memory module on page 37)
●
WLAN module (see WLAN module on page 36)
Before removing the system board, remove the following components:
1.
Battery (see Battery on page 30)
2.
Service door (see Service door on page 31)
3.
Hard drive (see Hard drive on page 32)
4.
Optical drive (see Optical drive on page 34)
5.
WLAN module (see WLAN module on page 36)
6.
Memory module (see Memory module on page 37)
7.
Keyboard (see Keyboard on page 39)
8.
Top cover (see Top cover on page 41)
9.
USB board (see USB board on page 47)
10. Display assembly (see Display assembly on page 50)
11. Power connector (see Power connector on page 49)
Remove the optical drive connector board:
1.
Turn the computer right-side up, with the front toward you.
2.
Remove the three Phillips 4.0 x 2.5 screws (1) that secure the optical drive connector board to the
computer.
Component replacement procedures
57
3.
Move the optical drive connector board (2) to the right, and then lift it up to disconnect it from the
system board.
Reverse this procedure to install the optical drive connector board.
4.
Remove the three Phillips 3.0 x 2.0 screws (1) that secure the system board to the computer.
5.
Lift the system board (2) from the right edge and pull it away from the base enclosure at an angle.
For AMD computer models, see the following image.
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
●
58
Fan/heat sink assembly (see Fan/heat sink assembly on page 60)
Chapter 4 Removal and replacement procedures
Reverse the disassembly procedure to install the system board.
Component replacement procedures
59
Fan/heat sink assembly
NOTE: The fan/heat sink assembly includes replacement thermal material.
Description
Spare part number
For use in AMD A50M UMA computer models
657145-001
Thermal material
634366-001
Before removing the fan/heat sink assembly, remove the following components:
1.
Battery (see Battery on page 30)
2.
Service door (see Service door on page 31)
3.
Hard drive (see Hard drive on page 32)
4.
Optical drive (see Optical drive on page 34)
5.
WLAN module (see WLAN module on page 36)
6.
Memory module (see Memory module on page 37)
7.
Keyboard (see Keyboard on page 39)
8.
Top cover (see Top cover on page 41)
9.
USB board (see USB board on page 47)
10. Display assembly (see Display assembly on page 50)
11. Power connector (see Power connector on page 49)
12. System board (see System board on page 57)
Remove the fan/heat assembly (fan/heat sink appearance may vary):
NOTE: Steps 1 through 5 apply only to computer models equipped with Intel processors.
1.
Turn the system board right-side up, with the front toward you.
2.
Disconnect the fan cable from the system board (1).
3.
Remove the Phillips 3.0 x 2.0 screw (2) that secures the fan/heat sink assembly to the system
board.
4.
Follow the sequence embossed on heat sink to loosen the five Phillips 10.0 x 2.0 captive screws
(3) that secure the fan/heat sink assembly to the system board.
NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink
assembly and system board components, it might be necessary to move the fan/heat sink
assembly from side to side to detach the assembly.
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Chapter 4 Removal and replacement procedures
5.
Remove the fan/heat sink assembly by lifting it straight up.
NOTE: Steps 6 through 10 apply only to computer models equipped with AMD processors.
6.
Turn the system board right-side up, with the front toward you.
7.
Disconnect the fan cable from the system board (1).
8.
Remove the Phillips 3.0 x 2.0 screw (2) that secures the fan/heat sink assembly to the system
board.
NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink
assembly and system board components, it might be necessary to move the fan/heat sink
assembly from side to side to detach the assembly.
9.
Follow the sequence embossed on the heat sink to loosen the six Phillips 10.0 x 2.0 captive
screws (3) that secure the fan/heat sink assembly to the system board.
Component replacement procedures
61
10. Remove the fan/heat sink assembly (4) by lifting straight up.
Each time the fan/heat sink assembly is removed, the thermal material must be thoroughly cleaned from
the system board at locations (1) and (2), from the fan/heat sink assembly at locations (3) and (5),
and from the processor (4). Thermal pads and thermal paste must be installed on all surfaces before
the fan/heat sink assembly is reinstalled.
NOTE: Thermal pads and thermal paste are included with all fan/heat sink assembly, system board,
and processor spare part kits.
The following illustration shows the locations for thermal material on systems with AMD processors.
After applying fresh thermal paste to the components, reverse the above procedure to install the fan/
heat sink assembly.
62
Chapter 4 Removal and replacement procedures
Component replacement procedures
63
5
Specifications
Computer specifications
Dimensions
Depth
24.5 cm (9.6 in)
Width
37.4 cm (14.7 in)
Height (front to rear)
3.1 to 3.6 cm (1.2 to 1.4 in)
Weight (lowest weight configuration)
< 2.5 kg (5.5 lbs)
Input power
Operating voltage
18.5 V dc @ 3.5 A - 65W
Operating current
3.5 A
Temperature
Operating
5°C to 35°C (41°F to 95°F)
Nonoperating
-20°C to 60°C (-4°F to 140°F)
Relative humidity
Operating
10% to 90%
Nonoperating
5% to 95%
Maximum altitude (unpressurized)
Operating
-15 m to 3,048 m (-50 ft to 10,000 ft)
Nonoperating
-15 m to 12,192 m (-50 ft to 40,000 ft)
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this
range of temperatures.
64
Chapter 5 Specifications
39.6-cm (15.6-in) display specifications
Dimensions
Height
21.0 cm (8.27 in)
Width
35.9 cm (14.1 in)
Diagonal
39.6 cm (15.6)
Number of colors
Up to 16.8 million
Contrast ratio
300:1 (typical)
Brightness
200 cd/m2 (typical)
Pixel resolution
Pitch
0.259 × 0.259 mm
Format
1280 × 800; HD: 1366 × 768
Configuration
RGB vertical stripe
Backlight
LED
Character display
80 × 25
Total power consumption
4.0 W
Viewing angle
±40° horizontal, +120/-40° vertical (typical)
39.6-cm (15.6-in) display specifications
65
Hard drive specifications
320 GB*
Dimensions
Height
9.5 mm / 7 mm
Width
70 mm
Weight
101 g
Interface type
SATA
Transfer rate
100 MB/sec
Security
ATA security
Seek times (typical read, including setting)
Single track
1.5 ms
Average
12.0 ms
Maximum
22.0 ms
Logical blocks
625,142,448
Disc rotational speed
7200 rpm
Operating temperature
5°C to 55°C (41°F to 131°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.
NOTE:
66
Certain restrictions and exclusions apply. Contact technical support for details.
Chapter 5 Specifications
DVD±RW and CD-RW SuperMulti Double-Layer
Combo Drive specifications
Applicable disc
Read
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED
MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (PhotoCD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5,
DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM
Write
CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM
Random access time
DVD
< 230 ms
CD
< 175 ms
Cache buffer
2 MB
Data transfer rate
24X CD-ROM
3,600 KB/sec
8X DVD-ROM
10,800 KB/sec
24X CD-R
3,600 KB/sec
16X CD-RW
2,400 KB/sec
8X DVD+R
10,800 KB/sec
4X DVD+RW
5,400 KB/sec
8X DVD-R
10,800 KB/sec
4X DVD-RW
5,400 KB/sec
2.4X DVD+R(9)
2,700 KB/sec
5X DVD-RAM
6,750 KB/sec
Transfer mode
Multiword DMA Mode
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications
67
68
Chapter 5 Specifications
6
Using Setup Utility (BIOS) and
System Diagnostics
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility
(BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the
amount of system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.
Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.
NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the
computer from operating properly.
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed
on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn
+esc (if you are already in Windows) or by using Setup Utility (BIOS).
1.
Start Setup Utility (BIOS).
2.
Use the arrow keys to select Main.
3.
To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter.
Starting Setup Utility (BIOS)
69
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the AC
adapter. Do not download or install a BIOS update while the computer is running on battery power,
docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.
From the Start screen, select the HP Support Assistant app.
2.
Select Updates and then tune-ups, and then select Check for HP updates now.
3.
Follow the on-screen instructions.
4.
At the download area, follow these steps:
a.
Identify the most recent BIOS update and compare it to the BIOS version currently installed on
your computer. Make a note of the date, name, or other identifier. You may need this
information to locate the update later, after it has been downloaded to your hard drive.
b.
Follow the on-screen instructions to download your selection to the hard drive.
If the update is more recent than your BIOS, make a note of the path to the location on your
hard drive where the BIOS update is downloaded. You will need to access this path when
you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1.
From the Start screen, type e, and then select File Explorer.
2.
Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.
Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.
4.
Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5.
Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
Using System Diagnostics
System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
functioning properly.
70
Chapter 6 Using Setup Utility (BIOS) and System Diagnostics
To start System Diagnostics:
1.
Turn on or restart the computer, quickly press esc, and then press f2.
2.
Click the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostic test while it is running, press esc.
Using System Diagnostics
71
7
Backing up, restoring, and
recovering
Your computer includes tools to help you safeguard your information and retrieve it if you ever need to.
These tools will help you return your computer to a proper working state or even back to the original
factory state, all with simple steps.
This chapter provides information about the following processes:
●
Creating recovery media and backups
●
Restoring and recovering your system
NOTE: This guide describes an overview of backing up, restoring and recovering options. For more
details about the tools provided, see Help and Support. From the Start screen, type h, and then select
Help and Support.
For additional information , select the HP Support Assistant app on the Start screen, select My
computer, and then select User guides.
Creating recovery media and backups
Recovery after a system failure is only as good as your most recent backup.
1.
After you successfully set up the computer, create recovery media. This step creates a backup of
the recovery partition on the computer. The backup can be used to reinstall the original operating
system in cases where the hard drive is corrupted or has been replaced.
Recovery media you create will provide the following recovery options:
72
●
System Recovery—Reinstalls the original operating system and the programs that were
installed at the factory.
●
Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers
and software, but not other software applications.
●
Factory Reset—Restores the computer to the state its original factory state by deleting all
information from the hard drive and re-creating the partitions. Then it reinstalls the operating
system and the software that was installed at the factory.
Chapter 7 Backing up, restoring, and recovering
See Creating recovery media on page 73
2.
As you add hardware and software programs, create system restore points. A system restore point
is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time.
A system restore point contains information that Windows uses, such as registry settings. Windows
creates a system restore point for you automatically during a Windows update and during other
system maintenance (such as a software update, security scanning, or system diagnostics). You
can also manually create a system restore point at any time. For more information and steps for
creating specific system restore points, see Windows Help and Support. From the Start screen,
type h, and then select Help and Support.
3.
As you add photos, video, music, and other personal files, create a backup of your personal
information. Windows File History can be set to regularly and automatically back up files from
libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive and
they can no longer be restored from the Recycle Bin, or if files become corrupted, you can restore
the files that you backed up using File History. Restoring files is also useful if you ever choose to
reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager.
NOTE: File History is not enabled by default, so you must turn it on.
For more information and steps for enabling Windows File History, see Windows Help and
Support. From the Start screen, type h, and then select Help and Support.
Creating recovery media
HP Recovery Manager is a software program that offers a way to create recovery media after you
successfully set up the computer. Recovery media can be used to perform system recovery if the hard
drive becomes corrupted. System recovery reinstalls the original operating system and the software
programs installed at the factory, and then configures the settings for the programs. Recovery media
can also be used to customize the system or aid in the replacement of a hard drive.
●
Only one set of Recovery media can be created. Handle these recovery tools carefully, and keep
them in a safe place.
●
HP Recovery Manager examines the computer and determines the required storage capacity for
the blank USB flash drive or the number of blank DVD discs that will be required.
●
To create recovery discs, your computer must have an optical drive with DVD writer capability,
and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, DVD+R DL discs. Do not use
rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, discs; they are not
compatible with HP Recovery Manager software. Or instead you can use a high-quality blank USB
flash drive.
●
If your computer does not include an integrated optical drive with DVD writer capability, but you
would like to create DVD recovery media, you can use an external optical drive (purchased
separately) to create recovery discs, or you can obtain recovery discs for your computer from the
HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support,
go to http://welcome.hp.com/country/us/en/wwcontact_us.html. If you use an external optical
drive, it must be connected directly to a USB port on the computer; the drive cannot be connected
to a USB port on an external device, such as a USB hub.
●
Be sure that the computer is connected to AC power before you begin creating the recovery
media.
Creating recovery media and backups
73
●
The creation process can take up to an hour or more. Do not interrupt the creation process.
●
If necessary, you can exit the program before you have finished creating all of the recovery DVDs.
HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery
Manager, you will be prompted to continue, and the remaining discs will be burned.
To create recovery media:
1.
From the Start screen, type recovery, and then select HP Recovery Manager.
2.
Select Recovery Media Creation, and follow the on-screen instructions to continue.
If you ever need to recover the system, see Recovering using HP Recovery Manager on page 77.
Restore and recovery
There are several options for recovering your system. Choose the method that best matches your
situation and level of expertise:
●
If you need to restore your personal files and data, you can use Windows File History to restore
your information from the backups you created. For more information and steps for using File
History, see Windows Help and Support. From the Start screen, type h, and then select Help and
Support.
●
If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application or
driver.
From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers
and Applications Reinstall, and follow the on-screen instructions.
●
If you want to restore the system to a previous state without losing any personal information,
Windows System Restore is an option. System Restore allows you to restore without the
requirements of Windows Refresh or a reinstallation. Windows creates system restore points
automatically during a Windows update and other system maintenance events. Even if you did not
manually create a restore point, you can choose to restore to a previous point, automatically
created. For more information and steps for using Windows System Restore, see Windows Help
and Support. From the Start screen, type h, and then select Help and Support.
●
If you want a quick and easy way to recover the system without losing your personal information,
settings, or apps that came preinstalled on your computer or were purchased from the Windows
Store, consider using Windows Refresh. This option does not require backing up data to another
drive. See Using Windows Refresh for quick and easy recovery on page 76.
●
If you want to reset your computer to its original state, Windows provides an easy way to remove
all personal data, apps, and settings, and reinstall Windows.
For more information, see Remove everything and reinstall Windows on page 76.
●
If you want to reset your computer using a minimized image, you can choose the HP Minimized
Image Recovery option from the recovery partition (select models only) or recovery media.
Minimized Image Recovery installs only drivers and hardware-enabling applications. Other
applications included in the image continue to be available for installation through the Drivers and
Applications Reinstall option in HP Recovery Manager.
For more information, see Recovering using HP Recovery Manager on page 77.
74
Chapter 7 Backing up, restoring, and recovering
●
If you want to recover the computer's original factory partitioning and content, you can choose the
System Recovery option from the Recovery media. For more information, see Recovering using HP
Recovery Manager on page 77.
●
If you have replaced the hard drive, you can use the Factory Reset option of Recovery media to
restore the factory image to the replacement drive. For more information, see Recovering using HP
Recovery Manager on page 77.
●
If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager
offers the Remove Recovery Partition option.
For more information, see Removing the recovery partition on page 78.
Restore and recovery
75
Using Windows Refresh for quick and easy recovery
When your computer is not working properly and you need to regain system stability, the Windows
Refresh option allows you to start fresh and keep what is important to you.
IMPORTANT: Refresh removes any traditional applications that were not originally installed on the
system at the factory.
NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a
quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling
traditional applications. From the Start screen, type h, and then select Help and Support.
NOTE: You may be prompted for your permission or password when using Refresh. See Windows
Help and Support for more information. From the Start screen, type h, and then select Help and
Support.
To start Refresh:
1.
On the Start screen, point to the far-right upper or lower corner of the screen to display the
charms.
2.
Click Settings.
3.
Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.
4.
Under Refresh your PC without affecting your files, select Get started, and follow the
on-screen instructions.
Remove everything and reinstall Windows
Sometimes you want to perform detailed reformatting of your computer, or you want to remove
personal information before you give away or recycle your computer. The process described in this
section provides a speedy, simple way to return the computer to its original state. This option removes
all personal data, apps, and settings from your computer, and reinstalls Windows.
IMPORTANT: This option does not provide backups of your information. Before using this option,
back up any personal information you wish to retain.
You can initiate this option by using the f11 key or from the Start screen.
To use the f11 key:
1.
Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
2.
Select Troubleshoot from the boot options menu.
3.
Select Reset your PC, and follow the on-screen instructions.
To use the Start screen:
76
1.
On the Start screen, point to the far-right upper or lower corner of the screen to display the
charms.
2.
Click Settings.
Chapter 7 Backing up, restoring, and recovering
3.
Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.
4.
Under Remove everything and reinstall Windows, select Get started, and follow the
on-screen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using
the recovery media you created, you can choose from one of the following recovery options:
●
System Recovery—Reinstalls the original operating system, and then configures the settings for the
programs that were installed at the factory.
●
Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and
software, but not other software applications.
●
Factory Reset—Restores the computer to the state its original factory state by deleting all
information from the hard drive and re-creating the partitions. Then it reinstalls the operating
system and the software that was installed at the factory.
The recovery partition (select models only) allows Minimized Image Recovery.
What you need to know
●
HP Recovery Manager recovers only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturer's
website or reinstall the software from the media provided by the manufacturer.
●
Recovery through HP Recovery Manager should be used as a final attempt to correct computer
issues.
●
Recovery media must be used if the computer hard drive fails.
●
To use the Factory Reset or System Recovery options, you must use recovery media.
●
If the recovery media does not work, you can obtain recovery media for your system from the HP
website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go
to http://welcome.hp.com/country/us/en/wwcontact_us.html.
IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data.
Before beginning recovery, back up any personal data you wish to retain.
Using the recovery partition to recover a minimized image (select models only)
The recovery partition (select models only) allows you to perform a minimized image recovery without
the need for recovery discs or a recovery USB flash drive. This type of recovery can only be used if the
hard drive is still working.
Restore and recovery
77
To start HP Recovery Manager from the recovery partition:
1.
Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
2.
Select Troubleshoot from the boot options menu.
3.
Select HP Recovery Manager, and follow the on-screen instructions.
Using recovery media to recover
You can use recovery media to recover the original system. This method can be used if your system
does not have an recovery partition or if the hard drive is not working properly.
1.
If possible, back up all personal files.
2.
Insert the first recovery disc you created into the optical drive on your computer or into an optional
external optical drive, and then restart the computer.
– or –
Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then
restart the computer.
NOTE: If the computer does not automatically restart in HP Recovery Manager, change the
computer boot order. See Changing the computer boot order on page 78.
3.
Follow the on-screen instructions.
Changing the computer boot order
If computer does not restart in HP Recovery Manager, you can change the computer boot order, which
is the order of devices listed in BIOS where the computer looks for startup information. You can change
the selection for an optical drive or a USB flash drive.
To change the boot order:
1.
Insert the recovery media you created.
2.
Restart the computer.
3.
Press and hold esc while the computer is restarting, and then press f9 for boot options.
4.
Select the optical drive or USB flash drive you want to boot from.
5.
Follow the on-screen instructions.
Removing the recovery partition
HP Recovery Manager software allows you to remove the recovery partition to free up hard drive
space.
IMPORTANT: Removing the recovery partition means you can no longer use Windows Refresh, the
Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for
minimized image recovery. Create recovery media before removing the Recovery partition to ensure
you have recovery options; see Creating recovery media on page 73.
78
Chapter 7 Backing up, restoring, and recovering
Follow these steps to remove the recovery partition:
1.
From the Start screen, type recovery, and then select HP Recovery Manager.
2.
Select Remove Recovery Partition, and follow the on-screen instructions to continue.
Restore and recovery
79
8
Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 V ac, or from 220 to 240 V ac.
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country and
region where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
80
●
The length of the power cord set must be at least 1.0 m (5.0 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating
of 125 or 250 V ac, as required by the power system of each country or region.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Chapter 8 Power cord set requirements
Requirements for specific countries and regions
Country/region
Accredited agency
Applicable note number
Argentina
IRAM
1
Australia
SAA
1
Austria
OVE
1
Belgium
CEBEC
1
Brazil
ABNT
1
Canada
CSA
2
Chile
IMQ
1
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
India
ISI
1
Israel
SII
1
Italy
IMQ
1
Japan
JIS
3
The Netherlands
KEMA
1
New Zealand
SANZ
1
Norway
NEMKO
1
The People's Republic of China
CCC
4
Saudi Arabia
SASO
7
Singapore
PSB
1
South Africa
SABS
1
South Korea
KTL
5
Sweden
SEMKO
1
Switzerland
SEV
1
Taiwan
BSMI
6
Thailand
TISI
1
The United Kingdom
ASTA
1
Requirements for specific countries and regions
81
82
Country/region
Accredited agency
Applicable note number
The United States
UL
2
1.
The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance
coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region
where it will be used.
2.
The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL
mark. UL file number must be on each element.
3.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² or 1.25 mm² conductor size. The
wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.
4.
The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the CCC certification mark.
5.
The flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² conductor size. KTL logo and individual approval number
must be on each element. Corset approval number and logo must be printed on a flag label.
6.
The flexible cord must be Type HVCTF 3-conductor, 1.25 mm² conductor size. Power cord set fittings (appliance coupler,
cable, and wall plug) must bear the BSMI certification mark.
7.
For 127 V ac, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V
ac), with UL and CSA or C-UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² or
1.00 mm2 conductor size, with plug BS 1363/A with BSI or ASTA marks.
Chapter 8 Power cord set requirements
9
Recycling
When a battery has reached the end of its useful life, do not dispose of the battery in general
household waste. Follow the local laws and regulations in your area for battery disposal. HP
encourages customers to recycle used electronic hardware, HP original print cartridges, and
rechargeable batteries.
For more information about recycling programs, see the HP website at www.hp.com/recycle.
83
Index
A
AC adapter, spare part numbers
20
action keys
identifying 11
antenna
removal 55
spare part number 17
audio, product description 1
audio-in (microphone) jack 5
audio-out (headphone) jacks 6
B
back up
personal files 73
backups 72
base enclosure, spare part
number 15
battery
removal 30
spare part numbers 16, 30
battery bay 12
battery release latch 12
bezel
spare part number 17, 52
BIOS
determining version 69
downloading an update 70
updating 69
Blu-ray Disc ROM and DVD±R/RW
SuperMulti Double-Layer Drive
removal 34
boot order
changing HP Recovery
Manager 78
buttons
optical drive eject 4
power 10
C
cables, service considerations 24
camera module
removal 53
spare part number 53
camera, product description 1
84
Index
caps lock light, identifying 9
chipset, product description 1
components
bottom 12
buttons 10
display 7
front 4, 6
left side 5
right side 4
top 8
computer feet
locations 29
spare part number 29
computer reset 76
computer specifications 64
connector, power 5
connectors, service
considerations 24
D
deleted files
restoring 74
Digital Media Slot, identifying 6
diskette drive, precautions 24
display assembly
removal 50
spare part number 15, 50
display back cover, spare part
number 18
display bezel
illustrated 17
spare part number 17, 52
display cable, spare part number
17
display components
illustrated 17
spare part numbers 17
display enclosure, illustrated 17
display hinge kit, spare part
number 17
display hinges
removal 55
spare part number 55
display panel
illustrated 17
product description 1
removal 55
spare part number 17, 55
Display Rubber Kit, spare part
number 18
Display Screw Kit, spare part
number 18
display specifications 65
drives, preventing damage 24
DVD±RW and CD-RW Combo
Drive
removal 34
DVD±RW and CD-RW SuperMulti
Double-Layer Combo Drive
precautions 24
spare part numbers 19, 34
specifications 67
E
electrostatic discharge 25
esc key, identifying 11
Ethernet, product description 1
external media cards, product
description 2
external monitor port 5
F
fan/heat sink assembly
removal 60
spare part number 15, 60
feet
locations 29
spare part number 29
front components 4
G
graphics, product description
grounding equipment and
methods 27
H
hard drive
precautions 24
product description
removal 32
1
1
spare part numbers 16, 19,
32
specifications 66
hard drive bay, identifying 12
Hard Drive Hardware Kit, spare
part number 19
HP Recovery Manager 77
correcting boot problems 78
starting 78
HP Recovery media
creating 73
recovery 78
HP Recovery partition 78
recovery 77
removing 78
M
mass storage devices, spare part
numbers 19
memory module
product description 1
removal 37
spare part numbers 15, 37
memory module compartment,
identifying 12
minimized image
creating 77
minimized image recovery 77
I
integrated webcam light,
identifying 7
internal microphone, identifying 7
O
operating system, product
description 2
optical drive
precautions 24
product description 1
removal 34
spare part numbers 16, 19,
34
specifications 67
optical drive board
spare part number 15
optical drive eject button,
identifying 4
optical drive light, identifying 4
optical drive, identifying 4
original system recovery 77
J
jack
audio-in (microphone) 5
jacks
audio-out (headphone) 6
network 5
RJ-45 (network) 5
K
keyboard
product description 2
removal 39
spare part numbers 15, 39
keys
action 11
esc 11
Windows applications 11
Windows logo 11
L
latch, battery release 12
lights
caps lock 9
optical drive 4
power 9
TouchPad 9
webcam 7
wireless 9
N
network jack, identifying 5
P
packing guidelines 26
plastic parts 23
pointing device, product
description 2
ports
external monitor 5
product description 2
USB 4
power button board
removal 44
spare part number 15, 44
power button, identifying 10
power connector
spare part number 15
power connector cable
removal 49
spare part number 49
power connector, identifying 5
power cord
requirements for all countries
80
requirements for specific
countries and regions 81
set requirements 80
power cord, spare part numbers
20
power lights, identifying 9
power requirements, product
description 2
processor
product description 1
product description
audio 1
camera 1
chipset 1
display panel 1
Ethernet 1
external media cards 2
graphics 1
hard drives 1
keyboard 2
memory module 1
operating system 2
optical drives 1
pointing devices 2
ports 2
power requirements 2
processors 1
security 2
serviceability 2
R
recovery 74, 76
discs 73, 78
HP Recovery Manager 77
media 78
starting 78
supported discs 73
system 77
USB flash drive 78
using Recovery media 74
Index
85
recovery media
creating 73
creating using HP Recovery
Manager 74
recovery partition 77
removing 78
recycle
computer 74, 76
refresh 76
computer 74
removal/replacement
preliminaries 23
procedures 28
remove everything and reinstall
Windows 76
reset
computer 74, 76
steps 76
restore
Windows File History 74
RJ-45 (network) jack, identifying 5
RTC battery
removal 38
spare part number 15, 38
Rubber Feet Kit, spare part
number 29
S
security cable lock
removal 48
spare part number 48
security cable slot, identifying 5
security, product description 2
serial number 13, 28
service considerations 23
service door
removal 31
spare part number 31
serviceability, product description
2
slots
Digital Media 6
security cable 5
speaker assembly
removal 45
spare part number 15, 45
specifications
computer 64
display 65
86
Index
DVD±RW and CD-RW
SuperMulti Double-Layer
Combo Drive 67
hard drive 66
optical drive 67
static-shielding materials 27
supported discs
recovery 73
system board
removal 57
spare part numbers 15, 57
system recovery 77
system restore point
creating 73
restoring 74
T
thermal paste, replacement 62
tools required 23
top cover
removal 41
spare part number 15, 41
TouchPad
removal 46
TouchPad button board
spare part number 46
TouchPad reader light 9
transporting guidelines 26
U
USB board
removal 47
spare part number 15, 47
USB ports, identifying 4
V
vents, identifying
5, 12
W
webcam light, identifying 7
webcam module, spare part
number 17
webcam, identifying 7
Windows
backup 73
File History 73, 74
Refresh 74, 76
reinstall 74, 76
remove everything and reinstall
option 76
reset 76
restoring files 74
system restore point 73, 74
Windows applications key,
identifying 11
Windows logo key, identifying
11
wireless antenna
removal 55
spare part number 17
wireless light 9
wireless module compartment,
identifying 12
WLAN antennas, identifying 7
WLAN module
removal 36
spare part numbers 15, 36
workstation guidelines 26
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