User manual | Astria Odyssey / Superior VRE3000 Outdoor Vent Free Gas Fireplace Models VRE3036

PFS
P/N 127042-01 Rev B 12/2015
C
Installation and Operation Instructions
Superior® Outdoor Vent-Free Gas Fireplace
®
Models
US
VRE3036ZMN VRE3036ZMP
VRE3042ZMN VRE3042ZMP
Report No. F11 -026
P127042-01
Installateur : Laissez cette notice avec l’appareil.
Consommateur : Conservez cette notice pour consultation ultérieure.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
WHEN USED AS AN OUTDOOR APPLIANCE
DANGER
CARBON MONOXIDE WARNING
•
This appliance can produce
carbon monoxide which has
no odor.
• Using it in an enclosed space
can kill you.
• Never use this appliance in
an enclosed space such as a
camper, tent, car or home.
WARNING: For Outdoor Use Only.
DANGER
IF YOU SMELL GAS:
1. Shut off gas to appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance
and immediately call your gas supplier or fire department.
WARNING: Do not store gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. An LP-cylinder not connected for use shall not be stored in the vicinity of this or any other appliance.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property
damage. Read the installation, operating and maintenance instructions thoroughly before installing or servicing
this equipment.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result
in serious injury, death, or property damage.
AVERTISSEMENT
RISQUED’INDENDIE OU D’EXPLOSION
Lenon-respectDesavertissementsdesécuritépourraitd’entraîner
des blessures graves, la mort ou des dommages matériels.
— Do not store or use gasoline or other flammable — Ne pas entreposer ni utilizer d’essence ni d’autres vapeurs
vapors and liquids in the vicinity of this or any other
ou liquides inflammables dans le voisinage de cet appareil
appliance.
ou de tout autre appareil.
— WHAT TO DO IF YOU SMELL GAS
— QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ:
• Do not try to light any appliance.
• Ne pas tenter d’allumer d’appareil.
• Do not touch any electrical switch; do not use any
• Ne touchez à aucan interrupteur. Ne pas vous servir des
phone in your building.
téléphones se trouvant dans le bâtiment où vous trouvez.
• Leave the building immediately.
• Sortez immédiatement de bâtiment.
• Immediately call your gas supplier from a neighbor’s
• Appelez immédiatement votre fournisseur de gaz depuis
phone. Follow the gas supplier’s instructions.
un voisin. Suivez les instructions du fournisseur.
• If you cannot reach your gas supplier, call the fire
• Si vous ne pouvez rejoindre le fournisseur de gaz, appelez
department.
le service des incindies.
— Installation and service must be performed by a qualified — L’installation et l’entretien doivent être assurés par un
installer, service agency or the gas supplier.
installateur ou un service d’entretien qualifié ou par le
fournisseur de gaz.
Thank you for your purchase. We appreciate your
business!
TABLE OF CONTENTS
Please carefully read and follow all instructions in this manual. Pay
special attention to all warnings and safety information.
Following these safety, care, and operation instructions will help
ensure many years of dependable and enjoyable service from your
fireplace.
Please read and understand these instructions before installing
or operating.
Safety............................................................................................. 2
Local Codes ................................................................................... 4
Requirements for the Commonwealth of Massachusetts ..............4
Product Features............................................................................ 4
Locating Fireplace .......................................................................... 4
Product Specifications ................................................................... 5
Installation ..................................................................................... 6
Operation .................................................................................... 12
Inspecting Burners....................................................................... 13
Cleaning and Maintenance ........................................................... 14
Safety Device ............................................................................... 14
Specifications............................................................................... 15
Wiring Diagram............................................................................ 15
Service Hints................................................................................ 19
Technical Service ......................................................................... 19
Replacement Parts ....................................................................... 19
Troubleshooting ........................................................................... 16
Parts ............................................................................................ 20
Accessories.................................................................................. 24
Warranty ...................................................................................... 27
SAFETY
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or
property damage. Read the installation, operating and
maintenance instructions thoroughly before installing
or servicing this equipment.
WARNING: Fireplace must be operated only with
doors fully open.
WARNING: This product contains and/or generates
chemicals known to the state of California to cause
cancer or birth defects or other reproductive harm.
IMPORTANT: Read this owner’s manual carefully and
completely before trying to assemble, operate or service this fireplace. Improper use of this fireplace can
cause serious injury or death from burns, fire, explosion, electrical shock and carbon monoxide poisoning.
Carbon Monoxide Poisoning: Early signs of carbon monoxide poisoning resemble the flu, with headaches, dizziness or nausea. If you
have these signs, the heater may not be working properly. Get fresh
air at once! Have heater serviced. Some people are more affected by
carbon monoxide than others. These include pregnant women, people
with heart or lung disease or anemia, those under the influence of
alcohol and those at high altitudes.
Natural and Propane/LP Gas: Natural and propane/LP gases are
odorless. An odor-making agent is added to the gas. The odor helps
you detect a gas leak. However, the odor added to the gas can fade.
Gas may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this manual
for reference. It is your guide to safe and proper operation of this
fireplace.
WARNING: Any change to this heater or its controls
can be dangerous.
Due to high temperatures, the appliance should be
located out of traffic and away from furniture and
draperies.
Do not place clothing or other flammable material
on or near the appliance. Never place any objects on
the fireplace.
DANGER: Carbon monoxide poisoning may lead
to death!
2
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SAFETY Continued
4. This fireplace shall be used only outdoors in a well ventilated space
Fireplace front and screen become very hot when
and shall not be used in a building, garage or any other enclosed
running fireplace. Keep children and adults away
area.
from hot surfaces to avoid burns or clothing ignition. 5. Do not use this fireplace as a wood burning fireplace. Use only
the logs provided with the fireplace. Do not burn solid fuels in
Fireplace will remain hot for a time after shutdown.
this fireplace.
Allow surfaces to cool before touching.
6. Do not add extra logs or ornaments such as pine cones, vermiculite
or rock wool. Using these added items can cause sooting. Do not
Carefully supervise young children when they are in the
add lava rock around base. Rock and debris could fall into the
area of the fireplace. When using the hand-held remote
control area of fireplace.
accessory, keep selector switch in the OFF position to 7. To prevent the creation of soot, follow the instructions in Cleaning
prevent children from turning on burners with remote.
and Maintenance, page 14.
8. Before using furniture polish, wax, carpet cleaner or similar
products, turn fireplace off. If heated, the vapors from these
You must operate this fireplace with the fireplace
products may create a white powder residue within burner box
screen in place. Make sure fireplace screen is in place
or on adjacent walls or furniture.
before running heater.
9. Do not run fireplace
• where flammable liquids or vapors are used or stored
The finish of the front face is protected with a self
• under dusty conditions
adhering plastic coating that must be removed before 10. Do not use this fireplace to cook food or burn paper or other
fireplace is operated. To prevent melting, ensure that
objects.
the plastic coating protecting the finish is removed. 11. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance
and to replace any part of the control system and any gas control
Keep the appliance area clear and free from combuswhich has been under water.
tible materials, gasoline and other flammable vapors
12. Do not operate fireplace if any log is broken. Do not operate
and liquids.
fireplace if a log is chipped (dime-sized or larger).
1. This fireplace is only for use with the type of gas indicated on the 13. Turn fireplace off and let cool before servicing. Only a qualified
rating plate. This fireplace is not convertible for use with other
service person should service and repair fireplace.
gases.
14. Operating fireplace above elevations of 4,500 feet could cause
2. Do not place propane/LP supply tank(s) inside any structure.
pilot outage.
Locate propane/LP supply tank(s) outdoors (propane/LP units 15. Provide adequate clearance around air openings.
only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in your
building
• immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions
• if you cannot reach your gas supplier, call the fire department
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3
LOCAL CODES
COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS
Install and use fireplace with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas
Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
25 West 43rd Street, 4th floor
New York, NY 10036
National Fire Protection Association, Inc.
1 Batterymarch Park
Quincy, MA 02169-7471
State of Massachusetts: The installation must be made by a licensed
plumber or gas fitter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural gas-fired supplemental
room heaters shall provide to each purchaser a copy of 527 CMR
30 upon sale of the unit.
Vent-free gas products are prohibited for bedroom and bathroom
installation in the Commonwealth of Massachusetts.
These appliances are approved for installation in the US state of
Massachusetts if the following additional requirements are met:
•
Install this appliance in accordance with Massachusetts Rules
and Regulations 248 C.M.R. Sections 4.00 through 8.00.
•
Installation and repair must be done by a plumber or gas fitter
licensed in the Commonwealth of Massachusetts.
•
The flexible gas line connector used shall not exceed 36 inches
(92 centimeters) in length.
•
The individual manual shut-off must be a T-handle type valve.
PRODUCT FEATURES
REFRACTORY BRICK LINER
Your fireplace features a concrete refractory brick liner. As with all
concrete liners, this liner may develop slight cracks when exposed
to heat. These cracks will not affect the performance of the fireplace.
LOCATING FIREPLACE
PLANNING
Plan where you will install the fireplace. This will save time and money
later when you install the fireplace. Before installation, consider the
following:
1. Where the fireplace will be located. Allow for wall and ceiling
clearances (see Installation Clearances, page 6).
2. Everything needed to complete installation.
3. These models are for outdoor use only.
4. Proper air for combustion and ventilation.
4
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PRODUCT SPECIFICATIONS
36" AND 42" MODELS
Note: If only one dimension is shown, the dimension is the same for both 36" and 42" models.
Fireplace Top View
Left
Side
View
Right
Side
View
Front View
Figure 1 - Fireplace Dimensions (36" and 42" Models)
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5
INSTALLATION
IMPORTANT: Make sure fireplace is level. If fireplace is not level, log OUTDOOR ENCLOSURE REQUIREMENTS
set will not work properly.
Must conform to one of the following conditions:
• With walls on all sides, but with no overhead cover;
Use dimensions shown for rough openings to create the easiest
• Within a partial enclosure which includes an overhead cover and
installation (see Built-In Fireplace Installation, page 7).
no more than two side walls. These side walls may be parallel,
INSTALLATION CLEARANCES
as in breezeway or at right angles to each side; or
• Within a partial enclosure which includes an overhead cover
and three sidewalls, as long as 30% or more of the horizontal
WARNING: Maintain the minimum clearances. If
periphery of the enclosure is permanently open.
you can, provide greater clearances from floor, ceiling
and adjoining wall.
Carefully follow these instructions. This will ensure safe installation. Fireplace hood must be used if combustible mantel material
is installed.
Minimum Wall and Ceiling Clearances (see Figure 2)
A. Clearances from the side of the fireplace cabinet to any combustible material and wall should follow diagram in Figure 2.
Example: The face of a mantel, bookshelf, etc. is made of combustible material and protrudes 3 1/2" from the wall. This combustible
material must be 4" from the side of the fireplace cabinet (see
Figure 2).
B. Clearances from the top of the fireplace opening to the ceiling
should not be less than 42".
C. When fireplace is installed on carpeting or other combustible
material, other than wood flooring, fireplace should be installed
on a metal or wood panel extending the full width and depth of
enclosure.
D. Clearances from bottom of fireplace to the floor is 0".
CAUTION: Do not install the fireplace directly on
carpet or vinyl.
WARNING: Fireplace hood must be used if a combustible mantel material is installed.
Mantel Clearances for Built-In Installation
If placing custom mantel above built-in fireplace, you must meet
the minimum allowable clearance between mantel shelf and top of
fireplace opening shown in Figure 3, page 6. These are the minimum
allowable mantel clearances for a safe installation. Use larger clearances wherever possible to minimize the heating of objects and
materials placed on the mantel.
NOTICE: Surface temperatures of adjacent walls and
mantels become hot during operation. Walls and
mantels above the fireplace may become hot to the
touch. If installed properly, these temperatures meet
the requirement of the national product standard. Follow all minimum clearances shown in this manual.
Example
Facing material above firebox
must be of noncombustible
material. A 12" concrete board
projecting the width of the
fireplace is supplied.
Mantel Shelf Note: Any portion
of the mantel shelf must NOT
extend beyond this profile.
12"
12" Minimum
*
*Minimum 16" from Side Wall
Figure 2 - Minimum Clearance for Combustible to Wall
Framing
Material
Firebox
Wire-mesh
Screen
6 3/4"
1 1/2"
12" 16" 20"
Noncombustible
Material May
Project Off this
Surface above
the Firebox Hood
Hood MUST be used if a
combustible mantel is installed.
Note: All vertical measurements are
from top of fireplace hood opening to
bottom of mantel shelf.
Figure 3 - Minimum Mantel Clearances for Built-In Installation
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INSTALLATION Continued
NOTICE: If your installation does not meet the minimum
clearances shown, you must do one of the following:
• raise the mantel to an acceptable height
• remove the mantel
12'' minimum
noncombustible
wall board
or facing
material above
fireplace.
Steel Stud or
Steel Framing
Required.
BUILT-IN FIREPLACE INSTALLATION
1. Frame in rough opening. The fireplace framing must be conCombustible
12'' minimum
structed of steel stud material. Steel studs are provided and are
materials
noncombustible
not allowed
wall board or facing
permanently fixed amount the perimeter of the unit. Use dimenadjacent to
materials on sides.
sions in Table 1 and rough opening layout in Figure 4a. Adjust
fireplace.
framing so that fireplace is flush with finished wall surface. If
installing in a corner, use dimensions in Figures 4b and 4c for
rough opening.
2. Install gas piping to fireplace location (see Connecting to Gas
Supply, page 9).
Figure 5 - Installing Firebox
3. Carefully set fireplace in front of rough opening with back of
fireplace inside wall opening.
INSTALLING DRAIN PAN DP36/DP42
4. Carefully insert fireplace into rough opening.
The fireplace enclosure must allow for adequate drainage and fresh
air ventilation. It is recommended that a sealed, corrosion resistant
catch pan with provision for drainage be installed under fireplace
Table 1
within fireplace enclosure (see Accessories, page 24).
Rough Opening Dimensions for Built-in Installation
INSTALLING FIREPLACE SCREEN
Model Front Width (Inside to Inside) Height Depth (Min.)
3
1. Insert each rod through all rings located at top of screen.
42 /4"
36"
44"
21"
1
2. Insert first rod into rear hole in left side of fireplace. Fasten rod to
46 /2"
42"
51"
23"
rear hole near center of fireplace using #10 x 3/8" Phillips screw
provided (see Figure 6).
3. Insert other rod into front hole on right side of fireplace and fasten
using remaining Phillips screw.
Depth
(Minimum)
Figure 4a
Height
Top View of Rod Layout
Width
(Inside to Inside)
Rear Hole
FOR 36"
MODELS
Figure 4b
37"
Identification
Label Location
Front
Hole
45°
44"
74" TOP
VIEW
Rod
Ring
FOR 42"
MODELS
Figure 4c
43"
Screen
45°
51"
86"
TOP VIEW
Screw
Figure 4 - Rough Opening for Installing in Wall
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Figure 6 - Installing Fireplace Screen
7
INSTALLATION Continued
INSTALLING FIREPLACE HOOD HS36/HS42
1. Remove protective film from stainless hood.
2. Align three notches located on back side of hood with front face of
fireplace (see Figure 7). Notches should be at least 3 1/2" up from
edge of fireplace opening.
3. Hold fireplace hood in place. Using a #10 drill bit, drill through
three notches .
4. Insert three screws through notches in hood into holes in fireplace.
Fold
Door and
Slide Top
Pins into
Track
Pivot Plate
or Pivot
Hole
Notches
on Hood
Spring Clip
Insert Pin
into Spring
Clip
Insert Bottom
Pivot Pin into
Pivot Plate
or Hole and
Swing Door
into a Vertical
Position
Figure 8: Installing Bi-Fold Glass Door
WARNING: Fireplace must be operated only with
doors fully opened.
Screws
Figure 7 - Installing Hood
INSTALLING BI-FOLD GLASS DOORS
IMPORTANT: Use only glass doors certified for use
with this fireplace (See Accessories, page 24).
Door Installation
Pivot and spring clips have been installed and pretested at the factory,
but some readjustments may be needed due to movement during
shipping or handling.
Install doors using the following steps. If you find doors do not close
properly or do not appear level or straight, proceed with section on
door adjustment.
1. With bi-fold door completely folded, insert bottom pivot pin into
pivot plate or pivot hole located near bottom corner of front face
opening and swing door to the vertical position making sure top
pins slide into door track. Door is installed when top door pin snaps
into spring clip (see Figure 8).
2. Repeat step 1 for remaining door.
8
Door Adjustment
Remove doors and slightly loosen lower pivot plate (if equipped) and
upper spring clips. Replace doors and fully close them. Use 1/8" shims
(any material) to level doors. Once the proper setting is achieved,
carefully open doors enough so that you can access pivot and spring
clips with a Phillips screwdriver. Tighten screws (see Figure 9, page 9).
Please read the following care and operation guidelines before operating your appliance or fireplace.
• Glass doors should be operated in the fully open position only (see
Figure 10, page 9).
• If doors are not fully open, the thermo disk will automatically turn
off burner. See Safety Device on page 15 for instructions on how
to reset the thermo disk.
• When operating doors, do not slam shut or abuse them.
• Always keep area below bottom edge of doors clear from obstacles
or debris.
• Do not operate this appliance if glass doors are broken or damaged.
• Do not use abrasive liquids or cleaners for cleaning of glass and
door trims. Any household glass cleaner should suffice. Do not
clean doors when hot, allow the appliance to cool before cleaning.
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INSTALLATION Continued
Spring
Clip
CONNECTING TO GAS SUPPLY
WARNING: A qualified service person must connect
heater to gas supply. Follow all local codes.
Partially
Opened
Door
WARNING: This appliance requires a 3/8" NPT (National Pipe Thread) inlet connection to the control valve.
Figure 9: Door Adjustment
CAUTION: Never connect propane/LP unit directly to
the propane/LP supply. This unit requires an external
regulator (not supplied). Install the external regulator
between the unit and the propane/LP supply.
WARNING: Never connect natural gas fireplace
to private (non-utility) gas wells. This gas is commonly known as wellhead gas.
Installation Items Needed
Figure 10: Bi-Fold Doors Fully Open
Before installing heater, make sure you have the items listed below.
• approved flexible gas hose and fittings (supplied with appliance, if
allowed by local codes)
• external regulator (propane/LP models only)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve*
• test gauge connection*
• sediment trap
• tee joint
• pipe wrench
* An equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase the optional equipment
shutoff valve from your dealer.
For propane/LP units, the installer must supply an external regulator.
The external regulator will reduce incoming gas pressure. You must
reduce incoming gas pressure to between 11" and 14" of water. If you
do not reduce incoming gas pressure, control valve damage could occur. Install external regulator with the vent pointing down as shown in
Figure 11. Pointing the vent down protects it from freezing rain or sleet.
Propane/LP
Supply Tank
External
Regulator
Vent
Pointing
Down
Figure 11 - External Regulator with Vent Pointing Down
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9
INSTALLATION Continued
REMOTE PROPANE/LP GAS SUPPLIES AND ENCLOSURES
If appliance is to be permanently connected to a gas piping system
from a remote supply tank, installation must be in accordance with
local codes or, in absence of local codes, with the National Fuel Gas
Codes ANSI Z223.1/NFPA 54.
Enclosures may be used to conceal propane/LP supply tanks and
must be constructed to meet the following minimum construction
requirements:
• An enclosure must have either one open side or at least four
opposing vent openings, top and bottom, which meet minimum
requirements for size and location (see Figure 12).
• Each opening must provide a minimum or 1/2 square inches (3,23
cm2) of open area for each pound propane/LP contained in enclosed
supply tank.
Example: A full enclosure for a 20 pound propane/LP tank must
have at least four, 10 square inches (65 cm2) openings [a 2" x 5"
(5 x 13 cm) square].
• The top openings must be 180° opposing and be placed at valve
level.
• The bottom openings must be 180° opposing and be placed 5"
(12.7 cm) above bottom floor.
• There must be 2" (5 cm) minimum clearance from the floor to
ground level of enclosure.
CAUTION: Use only new, black iron or steel pipe.
Internally-tinned copper tubing may be used in certain
areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to heater.
If pipe is too small, undue loss of volume will occur.
Installation must include an equipment shutoff valve, union and
plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge
hook up. NPT tap must be upstream from log set (see Figure 13).
IMPORTANT: Install equipment shutoff valve in an accessible location. The equipment shutoff valve is for turning on or shutting off
the gas to the appliance.
Apply pipe joint sealant lightly to male NPT threads. This will prevent
excess sealant from going into pipe. Excess sealant in pipe could
result in clogged heater valves.
WARNING: Use pipe joint sealant that is resistant
to liquid petroleum (LP) gas.
Minimum of 5" (12.7 cm)
From Floor To Top Of
Bottom Opening
Top
Openings
At Valve
Level
2 Openings
Top and
Bottom on
Each Side
Minimum
0.5 inch2
(3.23 cm2)
of Free Air
Space For
Each Pound of
Fuel But No
Less Than
10 inches2
(65 cm2) Total
Minimum 1/8"
(0.3 cm)
Permissible
Openings
Minimum of
2" (5 cm)
From Floor
Bottom To
Ground Level
Figure 12 - Propane/LP Tank Enclosure
We recommend that you install a sediment trap in supply line as shown
in Figure 13. Locate sediment trap where it is within reach for cleaning.
Install in piping system between fuel supply and appliance. Locate
sediment trap where trapped matter is not likely to freeze. A sediment
trap traps moisture and contaminants. This keeps them from going into
heater controls. If sediment trap is not installed or is installed wrong,
heater may not run properly.
CAUTION: Avoid damage to gas control. Hold gas
control with wrench when connecting it to gas piping
and/or fittings.
Approved Flexible
Gas Hose (If
allowed by local
codes)
3" Min.
Equipment Shutoff
Valve with 1/8" NPT
Tap*
Natural
From Gas
Meter (5" W.C.**
to 10.5" W.C.
Pressure)
Propane/LP
Pipe Cap Tee From External
Nipple
Joint Regulator (11"
W.C.** to 14"
Sediment Trap
W.C. Pressure)
* Purchase the optional shutoff valve from your dealer.
** Minimum inlet pressure for purpose of input adjustment.
Figure 13 - Gas Connection
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INSTALLATION Continued
CHECKING GAS CONNECTIONS
Open
WARNING: Test all gas piping and connections for
leaks after installing or servicing. Correct all leaks
at once.
WARNING: Never use an open flame to check for
a leak. Apply a noncorrosive leak detection fluid to
all joints. Bubbles forming show a leak. Correct all
leaks at once.
CAUTION: Make sure external regulator has been
installed between propane/LP supply and appliance.
See guidelines under Connecting to Gas Supply, page 9.
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
The appliance and its appliance main gas valve must be disconnected
from the gas supply piping system during any pressure testing of that
system at test pressures in excess of 1/2 psig (3.5 kPa).
1. Disconnect appliance with its appliance main gas valve (control
valve) and equipment shutoff valve from gas supply piping system.
Pressures in excess of 1/2 psig will damage control valve.
2. Cap off open end of gas pipe where equipment shutoff valve was
connected.
3. Pressurize supply piping system by either opening propane/LP
supply tank valve for propane/LP gas or opening main gas valve
located on or near gas meter for natural gas or using compressed
air.
4. Check all joints of gas supply piping system. Apply noncorrosive
leak detection fluid to all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff valve to gas supply.
Check reconnected fittings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
Equipment
Shutoff
Valve
Closed
Figure 14 - Equipment Shutoff Valve
Pressure Testing Appliance Gas Connections
1. Open equipment shutoff valve (see Figure 14).
2. Open main gas valve located on or near gas meter for natural gas
or open propane/LP supply tank valve.
3. Make sure control knob of appliance is in the OFF position.
4. Check all joints from equipment shutoff valve to gas control (see
Figure 15 or 16). Apply noncorrosive leak detection fluid to all
joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light appliance (see Operation, page 12) Check all other internal
joints for leaks.
7. Turn off appliance.
Propane/LP
Supply Tank
Control Valve
Location
Figure 15 - Checking Gas Joints (Propane/LP Gas Only)
The appliance must be isolated from the gas supply piping system
by closing its equipment shutoff valve during any pressure testing of
the gas supply piping system at test pressures equal to or less than
1/2 psig (3.5 kPa).
1. Close equipment shutoff valve (see Figure 14).
2. Pressurize supply piping system by either opening propane/LP
supply tank valve for propane/LP gas or opening main gas valve
located on or near gas meter for natural gas or using compressed
air.
3. Check all joints from gas meter to equipment shutoff valve for
natural gas or propane/LP supply to equipment shutoff valve for
propane/LP (see Figure 15 or 16). Apply noncorrosive leak detection fluid to all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment
Shutoff Valve
Equipment
Shutoff Valve
Gas Meter
Control Valve
Location
Figure 16 - Checking Gas Joints (Natural Gas Only)
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11
INSTALLATION Continued
OPERATION
PLACEMENT OF LOOSE EMBERS
FOR YOUR SAFETY READ
BEFORE LIGHTING
CAUTION: Do not place any loose embers around
pilot assembly.
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing property
damage, personal injury or loss of life.
Two bags of loose embers are provided with this unit. For this installation use the embers that are approximately 1" square in size. If
needed, larger embers can be broken to size. These embers aid in
concealing the burner pan, directing flames through the ember bed, A. This appliance has a pilot which must be lighted with a piezo
ignitor. When lightning the pilot, follow these instructions
quiet operation of the unit and gives a natural random flame pattern.
exactly.
Place embers as follows:
B.
BEFORE LIGHTING smell all around the appliance area for gas.
1. Place embers around center ember bed or ember pod.
Be
sure to smell next to the floor because some gas is heavier
2. Place individual embers on their edge (not flat) along the top of
than
air and will settle on the floor.
burner pan. This aids in directing flames from the burner through
WHAT
TO DO IF YOU SMELL GAS
ember bed.
• Do not try to light any appliance.
Note: Too many embers or embers placed flat along burner pan
• Do not touch any electric switch; do not use any phone in your
can suppress the flames.
building.
3. When unit is lit, check flames for random appearance and ember
•
Immediately call your gas supplier from a neighbor’s phone.
bed glowing red-orange in color (see Burner Flame Pattern, page
Follow
the gas supplier’s instructions.
13). If this is not happening, either add, remove or reposition loose
•
If
you
cannot
reach your gas supplier, call the fire department.
embers. IMPORTANT: Turn unit off and let cool before repositionC.
Use
only
your
hand to push in or turn gas control knob. Never
ing loose embers.
use tools. If the knob will not push in or turn by hand, do not
try to repair it, call a qualified technician. Force or attempted
repair may result in a fire.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and any
gas control which has been under water.
LIGHTING
INSTRUCTIONS
Figure 17 - Placement of Embers
1.
2.
3.
4.
5.
6.
7.
8.
12
STOP! Read the safety information, above.
Make sure switch is in the OFF position.
Be sure gas line shut-off valve is OPEN.
Press in and turn control knob clockwise
to the OFF position (see Figure 18, page 13).
Note: Knob cannot be turned from PILOT to OFF unless knob is
pushed in slightly. DO NOT FORCE.
Wait five (5) minutes to clear out any gas. If you then smell gas,
STOP! Follow "B" in the safety information in column 1. If you
don't smell gas, go on the next step.
Press in and turn control knob counterclockwise
to the
PILOT position. Press in control knob for five (5) seconds (see
Figure 18, page 13).
With control knob pressed in, press and release ignitor button.
This will light pilot. If needed, keep pressing ignitor button until
pilot lights.
Note: If pilot does not stay lit, contact a qualified service person
or gas supplier for repairs.
Keep control knob pressed in for 30 seconds after lighting pilot.
After 30 seconds, release control knob.
• If control knob does not pop out when released, turn off gas
supply and contact a qualified service person or gas supplier
for repairs.
Superiorfireplaces.US.com
127042-01_B
OPERATION Continued
INSPECTING BURNERS
Note: If pilot goes out, repeat steps 4 through 8.
9. Slightly push in and turn control knob counterclockwise
to the ON position.
10. Wait one minute and move switch to the ON position to light
burner.
Note: AUTO is only functional when using optional remote control
accessory.
11. Set flame adjustment knob to any level between HI and LO.
Control
Knob
Piezo
Ignitor
Check pilot flame pattern and burner flame patterns often.
PILOT ASSEMBLY
The pilot assembly is factory preset for the proper flame height.
Alterations may have occurred during shipping and handling. Call a
qualified service person to readjust the pilot if necessary.
The height of the thermopile must be 3/8" to 1/2" above the pilot
flame as shown in Figure 20. The thermocouple must be at a height
of about 1/8" above the pilot flame. The flame from the pilot burner
must extend beyond both the thermocouple and thermopile.
If you pilot assembly does not meet these requirements:
• turn fireplace off (see To Turn Off Gas to Appliance)
• see Troubleshooting, page 16
BURNER FLAME PATTERN
Flame Adjustment Knob
Figure 21 shows correct burner flame pattern.
NOTICE: Do not mistake orange flames with yellow
tipping. Dirt or other fine particles are burned by appliance, causing brief patches of orange flame.
Figure 18 - Setting Control Knobs
TO TURN OFF GAS
TO APPLIANCE
If burner flame pattern is incorrect, as shown in Figure 22.
1. Push switch into OFF position. The pilot will remain lit for normal • turn appliance off (see To Turn Off Gas to Appliance)
service.
• see Troubleshooting, page 16
2. Access control knobs.
Thermopile
3. Press gas control knob slightly and turn clockwise to OFF. Do not
3/8" to 1/2"
force.
Pilot Burner
4. Close equipment shutoff valve (see Figure 14, page 10).
1/8"
HAND-HELD
REMOTE OPERATION
Thermocouple
NOTICE: You must light the pilot before using the
hand-held remote control unit. See Lighting Instructions, page 12.
After lighting, let pilot flame burn for about one minute. Turn
control knob to ON position. Adjust flame adjustment knob
anywhere between HI and LO. Slide the selector switch to
the REMOTE position on Remote Receiver (see Figure 19).
Note: The burner may light if hand-held remote was on when selector
switch was last turned off. You can now turn the burner on and off
with the hand-held remote control unit.
IMPORTANT: Do not leave the selector switch in the REMOTE or ON
position when the pilot is not lit. This will drain the battery.
Piezo
Ignitor
Figure 20 - Pilot Assembly
Yellow Flames with
Orange Streaks
Figure 21 - Correct Burner Flame Pattern
Control Knob
Dark Orange
Flames
REMOTE
OFF
Piezo
ON
Igniter
Flame Adjustment Knob
Selector Switch in
REMOTE Position
Figure 22 - Incorrect Burner Flame Pattern
Figure 19 - Settings for Remote Operation
127042-01_B
Superiorfireplaces.US.com
13
INSPECTING BURNERS Continued
CLEANING AND MAINTENANCE
OPTIONAL HAND-HELD REMOTE CONTROL ACCESSORIES - MRC
NOTICE: Use only alkaline batteries (included with
MRC).
Installing Receiver
WARNING: Turn off the appliance and allow to cool
before cleaning.
CAUTION: You must keep control areas, burners
and circulating air passageways of fireplace clean.
Inspect these areas of fireplace before each use. Have
fireplace inspected yearly by a qualified service person.
Fireplace may need more frequent cleaning due to
excessive lint from carpeting, bedding material, etc.
1. Disconnect jumper wires from the control valve (see Figure 23).
2. Locate the battery cover on the back of the receiver (see Figure
24).
3. Install 4-AA batteries (included) into receiver before installing into
fireplace.
4. Connect wires from remote receiver to control valve. See instruc- Only limited cleaning will be required under normal use of this appliance. Dust the front grate and top of receiver/valve. Do not use
tions provided with remote control kit for further information.
cleaning fluids to clean logs or any other part of the appliance.
If, after a period of use, the flames start to exhibit unusual shapes
and behavior or the burner fails to ignite smoothly, then the burner
holes may require some cleaning. If this happens, we recommend
that you contact your nearest authorized service technician to get
the appliance serviced.
• Keep area around log set clean and clear of debris.
• Periodically inspect the air mixer and burner tube for foreign matter
blocking the air inlet and flame holes.
Figure 23 - Disconnecting Jumper Wires From Control Valve
HIGH ALTITUDE INSTALLATION
When the fireplace is installed at an elevation above 2000 feet, you
may need to decrease the input rating by changing the existing burner
orifice to a smaller size. Reduce input 4% for every 1000 feet above
2000 feet which they are installed. Check with your local gas company
for proper orifice size identification.
Requires 4-AA 1.5V
alkaline batteries
Frequency
adjusting
access hole
OFF
ADJ.
REMOTE
LEARN
Slide
Switch
ON
REMOTE
OFF
ON
Learning
button
Remote Receiver
SAFETY DEVICE
High Temperature Limit Switch
The high temperature limit switch is located inside the upper right
hand corner of the firebox. This feature will prevent the fireplace from
operating at abnormally high temperatures. The burner will automatically turn off without interrupting the pilot flame; the limit switch will
lock out and must be reset manually. To reset the limit switch:
1. Turn off the burner by turning the gas control knob clockwise to
the off position.
2. Remove limit switch plate by removing two screws.
3. Carefully pull limit plate out and press the reset button.
4. Mount limit switch plate back using two screws previously removed.
5. Re-light the burner following instructions on page 12.
Figure 24 - Attaching Batteries to Receiver
WARNING: Only a qualified service person should
service the fireplace.
14
Superiorfireplaces.US.com
127042-01_B
SPECIFICATIONS
VRE3036ZMN
VRE3042ZMN
•
•
•
•
•
Rating (Variable): 28,000/41,000 Btu/Hr
Gas Type: Natural
Ignition: Piezo
Manifold Pressure: 3.5" W.C.
Inlet Gas Pressure (inches of water):
Max. 10.5" W.C., Min. 5.0" W.C.*
• Air Shutter: 3/16 OPEN
•
•
•
•
•
VRE3036ZMP
VRE3042ZMP
•
•
•
•
•
•
•
•
•
•
Rating (Variable): 32,000/41,000 Btu/Hr
Gas Type: Propane/LP
Ignition: Piezo
Manifold Pressure: 10" W.C.
Inlet Gas Pressure (inches of water):
Max. 14" W.C., Min. 11" W.C.*
• Air Shutter: FULLY OPEN
Rating (Variable): 32,000/47,000 Btu/Hr
Gas Type: Natural
Ignition: Piezo
Manifold Pressure: 3.5" W.C.
Inlet Gas Pressure (inches of water):
Max. 10.5" W.C., Min. 5.0" W.C.*
• Air Shutter: 3/16 OPEN
Rating (Variable): 35,000/45,000 Btu/Hr
Gas Type: Propane/LP
Ignition: Piezo
Manifold Pressure: 10" W.C.
Inlet Gas Pressure (inches of water):
Max. 14" W.C., Min. 11" W.C.*
• Air Shutter: FULLY OPEN
*For purpose of input adjustment
WIRING DIAGRAM
WARNING: Fireplace must be operated only with doors fully open.
127042-01_B
Superiorfireplaces.US.com
15
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service
and repair heater.
CAUTION: Never use a wire, needle or similar object to clean pilot. This can damage pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
When ignitor button is pressed, there is no
spark at pilot
1. Ignitor electrode not connected to ignitor
cable
2. Ignitor cable pinched or wet
1. Reconnect ignitor cable
3. Piezo ignitor nut is loose
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong
When ignitor button is pressed, there is
spark at pilot but no ignition
1. Gas supply turned off or equipment
shutoff valve closed
2. Gas control knob not in PILOT position
3. Gas control knob not pressed in while in
PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP models
only)
6. Pilot is clogged
7. Gas regulator setting is not correct
Burner does not light after pilot is lit
1. Burner orifice clogged
2. Inlet gas pressure is too low
3. Thermopile leads disconnected or improperly connected
4. Thermopile is defective
16
Superiorfireplaces.US.com
2. Free ignitor cable if pinched by any metal
or tubing. Keep ignitor cable dry
3. Tighten nut holding piezo ignitor. Nut is
located behind the mounting bracket
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Tighten electrode. Replace if necessary
1. Turn on gas supply or open equipment
shutoff valve
2. Turn gas control knob to PILOT position
3. Press in gas control knob while in PILOT
position
4. Continue holding down control knob.
Repeat igniting operation until air is
removed
5. Contact local propane/LP gas company
6. Clean pilot (see Cleaning and Maintenance, page 14) or replace pilot assembly
7. Replace gas regulator
1. Clean burner (see Cleaning and Maintenance, page 14) or replace burner orifice
2. Contact local propane/LP or natural gas
company
3. Reconnect leads to TP & TPTH terminals
on control valve
4. Replace thermopile
127042-01_B
TROUBLESHOOTING Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Pilot lights but flame goes out when control
knob is released
1. Gas control knob not fully pressed in
2. Gas control knob not pressed in long
enough
3. Equipment shutoff valve not fully open
4. Pilot flame not touching thermocouple,
which allows thermocouple to cool, causing
pilot flame to go out. This problem could be
caused by one or both of the following:
A) Low gas pressure
1. Press in gas control knob fully
2. After pilot lights, keep gas control knob
pressed in 30 seconds
3. Fully open equipment shutoff valve
4.
B) Dirty or partially clogged pilot
5. Thermocouple connection loose at control valve
6. Thermocouple damaged
7. Control valve damaged
Delayed ignition burner
1. Manifold pressure is too low
2. Burner porting or orifice clogged
A) Contact local natural or propane/LP
gas company
B) Clean pilot (see Cleaning and Maintenance, page 14) or replace pilot assembly
5. Hand tighten until snug, then tighten 1/4
turn more
6. Replace pilot assembly
7. Replace control valve
1. Contact local propane/LP or natural gas
company
2. Clean burner (see Cleaning and Maintenance, page 14) or replace burner orifice
2. Damaged burner
3. Gas regulator defective
1. Clean burner (see Cleaning and Maintenance, page 14) or replace burner orifice
2. Replace damaged burner
3. Replace gas control
Slight smoke or odor during initial operation
1. Residues from manufacturing processes
and logs curing
1. Problem will stop after a few hours of
operation
Heater produces a whistling noise when
burner is lit
1. Turning gas control knob to HI position
when burner is cold
2. Air in gas line
1. Turn gas control knob to LO position and
let warm up for a minute
2. Operate burner until air is removed from
line. Have gas line checked by local propane/LP or natural gas company
3. Clean burner (see Cleaning and Maintenance, page 14) or replace burner orifice
Burner backfiring during combustion
1. Burner orifice is clogged or damaged
3. Dirty or partially clogged burner orifice
Fireplace produces a clicking/ticking noise
just after burners are lit or shut off
1. Metal expanding while heating or contracting while cooling
1. This is normal. If noise is excessive,
contact qualified service person
Remote does not function
1. Battery is not installed or battery power
is low
1. Replace batteries in receiver and handheld remote control (see page 14)
127042-01_B
Superiorfireplaces.US.com
17
TROUBLESHOOTING Continued
•
•
•
•
•
•
WARNING: If you smell gas
Shut off gas supply.
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your building.
Leave the building immediately.
Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
If you cannot reach your gas supplier, call the fire department.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Fireplace produces unwanted odors
1. Gas leak. See Warning statement above
1. Locate and correct all leaks (see Checking
Gas Connections, page 11)
Fireplace shuts off in use
1. High or gusting winds
1. Fireplace has been tested for up to 40
mph winds. However, extreme conditions
may occur. See Lighting Instructions on
page 12
2. Contact local propane/LP or natural gas
company
3. Clean pilot (see Cleaning and Maintenance, page 14)
4. Locate and correct all leaks (see Checking
Gas Connections, page 11)
5. Tighten glass
2. Low line pressure
3. Pilot is partially clogged
4. Inner vent pipe leaking exhaust gasses
into system
5. Glass too loose and air tight gasket leaks
in corners after usage
6. Bad thermopile or thermocouple
7. Improper vent cap installation
8. Abnormal temperature in firebox due to
doors not being fully open
Gas odor even when control knob is in OFF
position
1. Gas leak. See Warning statement above
2. Control valve defective
6. Replace faulty component
7. Check for proper installation and freedom
from debris or blockage
8. See Safety Device, page 14
1. Locate and correct all leaks (see Checking
Gas Connections, page 11)
2. Replace control valve
Gas odor during combustion
1. Gas leak. See Warning statement above
1. Locate and correct all leaks (see Checking
Gas Connections, page 11)
Dark residue on logs or inside of fireplace
1. Air holes at burner inlet blocked
1. Clean out air holes at burner inlets. Periodically repeat as needed
2. Remove blockage or replace burner
3. Have the vent system inspected, including
the termination cap. Remove any restrictions or obstruction
4. Clear excess embers until a minimum gap
of 1/2" remains under the grate
2. Burner flame holes blocked
3. Improper venting or excessive blockage
4. Excessive amounts of embers and pan
material
18
Superiorfireplaces.US.com
127042-01_B
SERVICE HINTS
REPLACEMENT PARTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• fireplace will not produce specified heat
• for propane/LP unit, propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, contact your local
gas supplier.
See Pages 20 to 23 for a complete replacement parts list. Use only
parts supplied from the manufacturer.
Normally, all parts should be ordered through your IHP distributor
or dealer. Parts will be shipped at prevailing prices at time of order.
When ordering repair parts, always give the following information:
1. The model number of the fireplace.
2. The serial number of the fireplace.
3. The part number.
TECHNICAL SERVICE
4. The description of the part.
You may have further questions about installation, operation, or 5. The quantity required.
troubleshooting. Please contact your IHP dealer for any questions 6. The installation date of the fireplace.
or concerns. When contacting your dealer please have your model
If you encounter any problems or have any questions concerning the
and serial numbers of your fireplace ready. You can also visit our web
installation or application of this fireplace, please contact your dealer.
site at Superiorfireplaces.US.com.
IHP
1508 Elm Hill Pike, Suite 108
Nashville, TN 37210
Visit us at Superiorfireplaces.US.com
127042-01_B
Superiorfireplaces.US.com
19
PARTS
CATALOG NO.
F0519
MODEL
VRE3036ZMN
F0520
VRE3036ZMP
F0521
VRE3036ZMN
F0522
VRE3036ZMP
F0523
VRE3036ZMN
F0524
VRE3036ZMP
F0525
VRE3036ZMN
F0526
VRE3036ZMP
F0527
VRE3042ZMN
F0528
VRE3042ZMP
F0529
VRE3042ZMN
F0530
VRE3042ZMP
F0531
VRE3042ZMN
F0532
VRE3042ZMP
F0533
VRE3042ZMN
F0534
VRE3042ZMP
34
22
25
34
19
22
26
27
27
29
15
24
21
20
13
12
31
11
10
17
9
8
16
23
18
14
30
5
32
33
7
33
6
29
3
1
4
20
2
Superiorfireplaces.US.com
127042-01_B
PARTS
This list contains replaceable parts used in your firebox. When ordering parts, follow the instructions listed under Replacement Parts on
page 19 of this manual.
WARNING: Contact an IHP dealer to obtain any of these parts. Never use substitute materials not approved
by IHP. Use of non-approved parts can result in poor performance and safety hazards.
KEY NO. CATALOG NO.
1
See Pages 22 & 23
2
See Pages 22 & 23
3
See Pages 22 & 23
4
See Pages 22 & 23
5
See Pages 22 & 23
6
See Pages 22 & 23
7
See Pages 22 & 23
8
J5008
J5007
9
J4794
10
J5197
11
J4973
J4974
J4972
J4971
12
J4733
13
J6752
J6753
14
J6830
J6831
15
J5435
J5436
J5432
J8000
16
J3546
17
J4046
18
J6833
19
**
**
20
J4717
21
J5450
J5451
22
J6918
23
J6895
24
J6436
25
**
**
26
J5329
27
J6934
28
J6900
29
J8012
J8013
30
J6238
31
J6431
32
J6430
RP125354-02
33
RP125355-01
RP125355-02
34
RP125353-01
J4102
J8041
J4863
J6533
127042-01_B
DESCRIPTION
VRE3036ZMN VRE3036ZMP
Refractory, Bottom Rear
•
•
Refractory, Bottom Right
•
•
Refractory, Bottom Left
•
•
Refractory, Bottom Center
•
•
Refractory, Left
•
•
Refractory, Right
•
•
Refractory, Rear
•
•
1 1/4" Elbow Venturi
•
•
1 1/4" Elbow Venturi
Venturi Gasket
•
•
Air Shutter
•
•
Brass Orifice NG
•
Brass Orifice LP
•
Brass Orifice NG
Brass Orifice LP
3/8" Compression Nut/Sleeve
•
•
Assembly, Pilot NT. (Alpine)
•
Assembly, Pilot LP. (Alpine)
•
Gas Valve (Natural)
•
Gas Valve (Propane/LP)
•
Log Set and NG Chassis
•
Log Set and LP Chassis
•
Log Set and NG Chassis
Log Set and LP Chassis
Piezo Ignitor
•
•
Valve Bracket
•
•
3/8 x 3/8 Brass Adapter
•
•
Fireplace Top
•
•
Fireplace Top
Dormont T6-36 3.8 x 18" Flextube
•
•
Log Set Retainer
•
•
Log Set Retainer
Top Spacer
•
•
Firebrick Retainer
•
•
High Limit Switch Assembly
•
•
Fireplace Surround
•
•
Fireplace Surround
Handle Bracket
•
•
Gas Conduit Cover
•
•
Cover Outside Air Plate
•
•
Screen Assembly Kit
•
•
Screen Assembly Kit
Fitting, 1/2" FLR x 3/8" MPT
•
•
Pilot Sheild
•
•
Frame, Top
•
•
Frame, Top
Frame, Sides
•
•
Frame, Sides
Top Spacer
•
•
PARTS AVAILABLE — NOT SHOWN
Wire Harness
•
•
Flex Gas Line
•
•
Ember Flakes Kit
•
•
On/Off Remote
•
Superiorfireplaces.US.com
VRE3042ZMN
•
•
•
•
•
•
•
•
•
•
VRE3042ZMP
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
QTY.
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
2
2
2
1
1
1
4
4
1
1
1
1
1
1
1
2
2
2
1
1
2
1
21
PARTS
WARNING: Contact an IHP dealer to obtain any of these parts. Never use substitute materials not approved
by IHP. Use of non-approved parts can result in poor performance and safety hazards.
CATALOG NO.
MODEL
CATALOG NO.
MODEL
F0519
VRE3036ZMN
F0527
VRE3042ZMN
F0520
VRE3036ZMP
F0528
VRE3042ZMP
F0521
VRE3036ZMN
F0529
VRE3042ZMN
F0522
VRE3036ZMP
F0530
VRE3042ZMP
F0523
VRE3036ZMN
F0531
VRE3042ZMN
F0524
VRE3036ZMP
F0532
VRE3042ZMP
F0525
VRE3036ZMN
F0533
VRE3042ZMN
F0526
VRE3036ZMP
F0534
VRE3042ZMP
5
7
6
3
1
4
2
22
Superiorfireplaces.US.com
127042-01_B
PARTS
This list contains replaceable parts used in your firebox. When ordering parts, follow the instructions listed under Replacement Parts on
page 19 of this manual .
KEY
NO.
1
2
3
4
5
6
7
KEY
NO.
1
2
3
4
5
6
7
127042-01_B
CATALOG
NO.
J5986
J5980
J5988
J5982
J5990
J5984
J5427
J6368
J8296
J6380
J6389
J6369
J6376
J6382
J8297
J6371
J6377
J6384
J8298
DESCRIPTION
REFRACTORY, BTM REAR 36" WHITE
REFRACTORY, BTM REAR 42" WHITE
REFRACTORY, BTM FRONT RT.36"WHITE
REFRACTORY, BTM FRONT RT.42"WHITE
REFRACTORY, BTM FRONT LT.36"WHITE
REFRACTORY, BTM FRONT LT.42"WHITE
REFRACTORY, BTM-CTR ASM, WHITE 36/42
REFRACTORY, LT,STD,WHITE C36
REFRACTORY, LT, WHITE HERR C36
REFRACTORY, LEFT, WHITE 42
REFRACTORY, LEFT, WHITE HERR 42
REFRACTORY, RT,STD,WHITE C36
REFRACTORY, RT, WHITE HERR C36
REFRACTORY, RIGHT, WHITE 42
REFRACTORY, RIGHT, WHITE HERR 42
REFRACTORY, REAR,STD,WHITE C36
REFRACTORY, REAR, WHITE HERR C36
REFRACTORY, REAR, WHITE 42
REFRACTORY, REAR WHITE HERR 42
C ATA L O G
NO.
DESCRIPTION
J5987
REFRACTORY,BOTTOM REAR 36" RED
J5981
REFRACTORY,BOTTOM REAR 42" RED
J5989
REFRACTORY,BTM FRONT RT. 36" RED
J5983
REFRACTORY,BTM FRONT RT. 42" RED
J5991
REFRACTORY,BTM FRONT LT. 36" RED
J5985
REFRACTORY,BTM FRONT LT. 42" RED
J5428
REFRACTORY, BTN-CTR ASM, RED
J7514
REFRACTORY, LT,STD,RED 36"
J7617
REFRACTORY, LT, RED 36" HERR
J6381
REFRACTORY, LEFT, RED 42"
J6390
REFRACTORY, LEFT RED 42" HERR
J6370
REFRACTORY, RT,STD,RED 36"
J7619
REFRACTORY, RIGHT, RED 36" HERR
J6383
REFRACTORY, RIGHT, RED 42"
J6391
REFRACTORY, RIGHT, RED 42" HERR
J7515
REFRACTORY,REAR,STD,RED 36"
J7630
REFRACTORY, REAR RED 36" HERR
J6385
REFRACTORY, REAR, RED 42"
J6392
REFRACTORY, REAR RED 42" HERR
VRE3036
STACKED
F0519
F0520
•
•
•
•
•
VRE3036 VRE3042
H.BONE STACKED
F0521
F0527
F0522
F0528
•
•
•
•
•
•
•
•
VRE3042
H.BONE
F0529
F0530
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
VRE3036
STACKED
F0523
F0524
•
VRE3036
H.BONE
F0525
F0525
•
•
•
•
•
•
•
•
VRE3042
STACKED
F0531
F0532
VRE3042
H.BONE
F0533
F0534
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Superiorfireplaces.US.com
•
•
•
QTY.
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
QTY.
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
23
ACCESSORIES
Purchase these accessories from your local dealer. If they can not supply these accessories, contact IHP at Superiorfireplaces.US.com
for information.
CAT NO.
MODEL
DESCRIPTION
RECEIVER AND HAND-HELD REMOTE CONTROL
F1077
MRC
Standard On/Off Remote Control Kit
FIREPLACE HOOD
F1052
HS36
36" Stainless Steel Hood w/4" Brow
F1053
HS42
42" Stainless Steel Hood w/4" Brow
(Not shown)
DRAIN PAN
F1089
DP36
F1090
DP42
36" Drain Pan w/ 1" Stainless Decorative Face
Extension
42" Drain Pan w/ 1" Stainless Decorative Face
Extension
(Not shown)
BI-FOLD GLASS DOORS
F0987
BDO36
36" Outdoor Bi-Fold Glass Door - Black finish
F0988
BDO36B
36" Outdoor Bi-Fold Glass Door - Brushed Brass finish
F0989
BDO36P
36" Outdoor Bi-Fold Glass Door - Platinum finish
F0990
BDO42
42" Outdoor Bi-Fold Glass Door - Black finish
F0991
BDO42B
42" Outdoor Bi-Fold Glass Door - Brushed Brass finish
F0992
BDO42P
42" Outdoor Bi-Fold Glass Door - Platinum finish
METAL OUTDOOR COVER
Door for closing unit when not in use
24
F1034
OC36
36" Outdoor Fireplace Panel Cover
F1035
OC42
42" Outdoor Fireplace Panel Cover
Superiorfireplaces.US.com
127042-01_B
NOTES
127042-01_B
Superiorfireplaces.US.com
25
NOTES
26
Superiorfireplaces.US.com
127042-01_B
Innovative Hearth Products
Superior Brand Gas Fireplaces, Stoves and Inserts
20 Year Limited Warranty
®
THE WARRANTY
Innovative Hearth Products ("IHP") 20 Year Limited Warranty warrants your Superior® Brand gas fireplace, Stove or Insert ("Product") to be free from defects in materials
and workmanship at the time of manufacture. The Product body and firebox carry the 20 Year Limited Warranty. Ceramic glass carries the 20 Year Limited Warranty against
thermal breakage only. After installation, if covered components manufactured by IHP are found to be defective in materials or workmanship during the 20 Year Limited
Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components. If repair or replacement
is not commercially practical, IHP will, at its option, refund the purchase price or wholesale price of the IHP product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or replacing such components for up to five years. THERE ARE EXCLUSIONS AND LIMITATIONS
to this 20 Year Limited Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following
the date of product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This 20 Year Limited Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The Product body and firebox carry the 20 Year Limited Warranty from the date of installation. Vent components, trim components and paint are excluded from
this 20 Year Limited Warranty. The following do not carry the 20 Year Limited Warranty but are warranted as follows:
Burner – Repair or replacement for one year from the date of installation
Gas components – Repair or replacement for one year from the date of installation
Gaskets – Repair or replacement for one year from the date of installation
Logs – Replacement for one year from the date of installation against thermal breakage only
Optional blowers & remote controls – Repair or replacement for one year from the date of installation
Optional glass doors – Repair or replacement for 90 days from the date of installation
Tempered glass - Replacement for one year from the date of installation
Labor coverage – Prevailing IHP labor rates apply for the warranty period of the component
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse, or
unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. The Product is designed to burn either
natural or propane gas only. Burning conventional fuels such as wood, coal or any other solid fuel will cause damage to the Product, will produce excessive temperatures
and could result in a fire hazard.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product;
(d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.
IHP is not responsible for inadequate fireplace system draft caused by air conditioning and heating systems, mechanical ventilation systems, or general construction conditions which may generate negative pressure in the room in which the appliance is installed. Additionally IHP assumes no responsibility for drafting conditions caused by
venting configurations, adjoining trees or buildings, adverse wind conditions or unusual environmental factors and conditions that affect the operation of the unit.
This 20 Year Limited Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction, which are not
manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Product, whether such damage occurs or is discovered before or
after repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a
particular use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this 20 Year Limited Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.
No one is authorized to change this 20 Year Limited Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this 20 Year
Limited Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this 20 Year Limited Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this 20 Year Limited Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without first obtaining IHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.SUPERIORFIREPLACES.US.COM.
Printed in U.S.A. © 2013 Innovative Hearth Products
P/N 900223-00, Rev. A 10/2015
127042-01_B
Superiorfireplaces.US.com
Innovative Hearth Products
1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210
27
Superiorfireplaces.US.com
Record the following important information about your fireplace:
Fireplace model number
Fireplace serial number
Date fireplace was Installed
Type of gas fireplace uses
Dealer name
P127042-01
Innovative Hearth Products reserves the right to make changes at any time, without notice, in
design, materials, specifications, prices and also to discontinue colors, styles and products.
Consult your local distributor for fireplace code information.
Printed in U.S.A. © 2014 Innovative Hearth Products LLC
P/N 127042-01 Rev. B 12/2015
1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210

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