Grandstream Security Bulletin GS13

Grandstream Security Bulletin GS13
Grandstream Security Bulletin GS13UCM002 - Important
Potential Vulnerability Associated With
Misuse of Dial Trunk Option in IVR
Published: Tuesday, August 06, 2013
Version: 1.0
General Information
Summary
This security bulletin describes a potential vulnerability in the
Grandstream UCM6100 series IP PBX appliances which may allow
unauthorized calls when user optionally enables the “Dial Trunk”
configuration parameter without setting up proper outbound route
permissions as reported in the Grandstream forum and some other
Internet forums.
Description
Grandstream received reports indicating the UCM6100 series IP PBX
appliances may allow incoming calls into the IVR with the “Dial Trunk”
option enabled to dial unauthorized toll calls using trunks and outbound
routes configured on the UCM6100.
The “Dial Trunk” option in UCM6100 is designed to allow IVR callers to be
able to reach extensions in a remote peer PBX. For better flexibility we
offer a “Permission” setting that would be applied to calls out of the IVR,
regardless of the original caller’s granted privilege.
When calls are made from within IVR that needs to be routed via an
outbound route using trunks, the UCM6100 will compare the IVR
“Permission” setting with the Outbound Route’s “Privilege Level” setting.
Such calls will be rejected if the IVR “Permission” is lower than the
Outbound Route’s “Privilege Level.” For more details on permissions and
privilege levels, please consult this document.
There are two scenarios unauthorized toll calls via trunks might possibly
happen when the IVR “Dial Trunk” option is enabled:
1. The IVR “Permission” setting is set at the default “Internal” level
(default); and there exists outbound routes allowing toll calls with
“Privilege Level” set at “Internal” (default).
2. The IVR “Permission” setting is set higher than the default and
minimal “Internal” level; and there exists outbound routes allowing
toll calls with “Privilege Level” set at a level equal or lower than the
IVR “Permission.”
Recommendation/Solution. Please check your UCM6100’s configuration
for all Outbound Routes and make sure each one of them have the
appropriate “Privilege Level” configured. Grandstream strongly
recommends using one of the Local, National, or International
settings for any route that would incur tolls.
It is also strongly recommended that users keep the IVR “Permission”
setting at the default “Internal” level, and enable “Dial Trunk” option only
if necessary.
Grandstream plans to add the DISA (Direct Inward System Access)
application to the UCM6100 soon. The IVR “Dial Trunk” and “Permission”
settings will be obsolete once the DISA application is added.
Please consult the Grandstream’s FAQ or support system if you have
questions on how to configure IVR to fit your need.
Affected Models
The following models has been known to be affected by this issue:
UCM6102
UCM6104
UCM6108
UCM6116
Support
How to obtain help and support for this security update
•
•
Using Grandstream Forum at http://forums.grandstream.com Submit a technical support ticket at
http://www.grandstream.com/support/submit-a-ticket Disclaimer
Asterisk, AsteriskGUI, and AsteriskNOW are registered trademarks of
Digium, Inc.
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