CEECO | SSW-321-X | Service manual | CEECO SSW-321-X Service manual

SSW-321-X -ISSUE 4.01
SSW-321-X -ISSUE 4.01
Who we are:
CEECO has been engaged in the telecommunications industry for over 80
years. As a premier designer and manufacturer of both standard and
custom telephone solutions, CEECO is dedicated to meeting customer’s
needs. Whether the application is Emergency, Security, Weatherproof,
Courtesy or Public Telephones, CEECO remains committed to delivering
high quality and proven technology to this broad range of applications. In
order to provide effective solutions, CEECO stands strong in its ability to
understand the unique requirements of its customers and the markets
they serve. This understanding has allowed CEECO to develop a family of
products that offers “off-the-shelf” solutions, customized options, or OEM
designs to meet unique customer or application requirements. In addition
to telephone solutions, CEECO manufactures and provides telephone
equipment such as telephone kits, hook switches, dials, printed circuit
boards, and keypads. Whatever the application may require, CEECO is
prepared to offer affordable solutions that are “Built to Last”, with
customer support that lasts the life of the product! CEECO is proud to
manufacture our telephones in the USA.
Contact Us
Service Manual
For
SSW-321-X
-IP
Voice over Internet Protocol
-ACH**
Handset cord length_________Inches
-M
Magnetic Hookswitch
-CCH
Coiled cord length ___________Feet
5’, 10’, or 15’
-BK
Braille Keypad
-PBVC
Pushbutton volume control on
Handset
-IVC
Internal Volume Control &
Background Noise Reduction
-C
Background noise reduction on
Handset
-ACH*
Handset Color _________________
(Red, Yellow or White)
-BR
Braille emergency Plate
519 S.W. Park Street
Okeechobee, FL 33313
Phone: 863-357-0798
Fax: 863-357-0006
Email: info@ceeco.net
Web: www.ceeco.net
Communication Equipment
& Engineering Company
519 S.W. Park Street
Okeechobee, FL 33313
Phone: 863-357-0798
Fax: 863-357-0006
Email: info@ceeco.net
Web: www.ceeco.net
519 S.W. Park Street
Okeechobee, FL 33313
SSW-321-X -ISSUE 4.01
Table of Contents
SSW-321-X -ISSUE 4.01
NOTES
Important Customer Information ............................................................................1
1.0 Introduction ...............................................................................................................2
2.0 General Description ................................................................................................2
3.0 Operation .....................................................................................................................2
4.0 Recommended Tools & Test Equipment .......................................................2
5.0 Installation & Assembly ................................................................................. 3-4
6.0 Testing ..........................................................................................................................4
7.0 Troubleshooting .......................................................................................................5
8.0 Specifications .............................................................................................................6
9.0 Parts List ......................................................................................................................7
10.0 FCC Notice ................................................................................................................8
11.0 Repair and Return.................................................................................................9
12.0 Warranty Policy .................................................................................................10
13
SSW-321-X -ISSUE 4.01
NOTES
SSW-321-X -ISSUE 4.01
IMPORTANT INFORMATION
FOR
CUSTOMER
Please fill in before you continue.
The following information is necessary when calling CEECO for assistance.
MODEL NUMBER
SSW-321-X
SERIAL NUMBER
DATE MANUFACTURED
LOCATION INSTALLED
For us to better serve you, please have this information available when
calling for technical support.
CEECO
Communication Equipment
& Engineering Company
519 S.W. Park Street
Okeechobee, FL. 34972
(863) 357-0798 Voice
(863) 357-0006 Fax
12
1
SSW-321-X -ISSUE 4.01
1.0
SSW-321-X -ISSUE 4.01
INTRODUCTION
The practices in this manual provide installation and
maintenance information for the Model SSW-321-X Stainless
Steel Wall Telephone.
NOTES
The information in this manual is subject to change without notification.
For information not included in this manual, please call or write:
CEECO
Customer Service
519 S.W. Park Street
Okeechobee, FL. 34972
(863) 357-0798 PHONE
(863) 357-0006 FAX
2.0
GENERAL DESCRIPTION
The CEECO Model SSW-321-X is a Stainless Steel Telephone
designed for special applications where a durable telephone
instrument must be sturdy and attractive. The SSW-321-X will
accept incoming calls only. The user cannot initiate a call.
Please note, however, that external automatic dialing
equipment could be used in conjunction with this phone, which
would allow it to automatically dial a number when the
handset is lifted.
3.0
OPERATION
An incoming call is indicated by an audible ringer. When the
phone rings, lift the handset. Normal operation will follow. If
the phone is configured or connected to do so, lift the handset
and the call should be connected as such. Normal operation
should follow.
4.0
RECOMMENDED TOOLS AND TEST EQUIPMENT
Volt/Ohm Meter
1/4" Nut Driver
Flat Blade Screw Driver
Security Tool CEECO Part Number 301-037
2
11
SSW-321-X -ISSUE 4.01
12.0 Warranty Policy
12.1
GENERAL
CEECO guarantees its products to be free from defects in
material and workmanship for a period of 365 days from the
date of original purchase. CEECO's obligation under this
warranty is limited to repair or replacement of any part found
to be defective by CEECO.
UNDER NO CIRCUMSTANCES shall CEECO be liable for loss,
damage, cost of repair, or consequential damages of any kind,
which have been caused by neglect, abuse or improper
operation of equipment.
CEECO will repair or replace any unit during this period if found
to be defective for reasons other than abuse and improper use
or improper installation. It is the buyer’s responsibility to
return the defective unit to the factory. CEECO will then repair
or replace any defective parts and return them to the buyer free
of charge.
12.2
5.0 INSTALLATION
NOTES & ASSEMBLY
INSTRUCTIONS
5.1 Using a 301-037 security tool (sold separately) loosen and
remove the security screw.
5.2 The security tool is for a standard 5/32" button head screw
generally used on the framework of the phone booths.
5.3 telephone housing from the backplate by pulling the bottom of
the housing forward and lifting up on the housing.
5.4 The backplate is designed to be mounted on a flat vertical
surface. Four mounting holes are provided.
5.5 Run the inside station wire through the backplate assembly and
terminate on the RJ11C terminal block inside.
5.6 The use of a gas tube station protector is recommended. The
station ground should not exceed 50 ohms.
5.7 Plug the modular line cord from the telephone into the RJ11C
terminal block.
5.8 Dress the line cable away from the locking screw and seat the
case onto the backplate. Secure the case by tightening the
security screw.
*****WARNING*****
PRINTED CIRCUIT BOARDS
Printed circuit boards should not be repaired in the field. If a
unit is found to be faulty, replace it with another unit and return
the faulty unit to CEECO for repair. Modifications by anyone
other than CEECO will void the warranty.
10
SSW-321-X -ISSUE 4.01
A.
Never install telephone wiring during a lightning storm.
B.
Never install telephone jacks in wet locations unless the
jack is specifically designed for wet locations.
C.
Never touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the
network interface.
D.
Use caution when installing or modifying telephone lines.
3
SSW-321-X -ISSUE 4.01
5.9 Over-Voltage Protection Wiring Diagram
SSW-321-X -ISSUE 4.01
11.0 REPAIR AND RETURN
INFORMATION
11.1
WARRANTY REPAIR
Any device returned requiring warranty service; repair or credit
must be accompanied with a "Return Material Authorization" (RMA)
Form. It must include: RMA Number, return shipping instructions,
original purchase order number, serial number and special marking
instructions. A tag with the trouble observed must be attached to
the defective unit. This information must be inside the shipping
container.
11.2
6.0
TESTING
6.1. Connect the phone to a phone line or a DTMF phone test set.
6.2. From the test set or another phone place a call into the
telephone.
6.3. Verify that the ringer is working
6.4. Lift the handset and check that a normal conversation is
allowed.
DIRECT ALL INQUIRES TO:
CEECO
Repair Department
519 S.W. Park Street
Okeechobee, FL. 34972
(863) 357-0798
11.3
NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus
parts. The customer must pay the shipping costs both directions.
11.4
RETURN FOR CREDIT
Material may be returned for credit only with prior approval.
Material authorized for return is subject to a 20% restocking charge
based on the manufacturer's list price. Return Material
Authorization must be requested within 30 days after original
shipment. Items returned for credit must be returned in their
original shipping container.
4
9
SSW-321-X -ISSUE 4.01
10.0
10.1
FCC NOTICE
FCC REGISTRATION AND REPAIR INFORMATION
Your new telephone has been registered with the
Federal Communication Commission (FCC) in
accordance with Part 68. The FCC requires that you be
advised of certain requirements involving the use of
this telephone.
10.2
CONNECTION WITH THE NATIONWIDE TELEPHONE
NETWORK
The FCC requires that you connect this telephone to the
Nationwide Telephone Network through a registered
jack provided by the telephone company in your area.
This jack is a modular outlet, which you can order from
your local telephone company.
10.3
NOTIFICATION TO THE TELEPHONE COMPANY
Before connecting this telephone, the FCC requires that
you notify your local telephone company business
office. The number is in the front of your phone book.
Tell them:
SSW-321-X -ISSUE 4.01
7.0 TROUBLESHOOTING GUIDE
Always visually check the phone for loose or shorted wires, damaged
terminals or damaged parts.
PROBLEM: NO DIAL TONE
POSSIBLE CAUSE:
LINE CORD
RJ11C CONNECTOR
NETWORK
HANDSET
HOOKSWITCH ASSEMBLY
PROBLEM: DIAL TONE IS DISTORTED
POSSIBLE CAUSE:
NETWORK
HANDSET
PROBLEM: TRANSMITTER DOES NOT TURN ON
POSSIBLE CAUSE:
HANDSET
NETWORK
PROBLEM: RINGER DOES NOT OPERATE
POSSIBLE CAUSE:
RINGER
NETWORK
The "line" to which you will connect the telephone
(your phone number) and the telephone's FCC
registration number and ringer equivalence number.
These numbers are listed in section 8.0.
The FCC further requires that you notify your local
telephone company when permanently disconnecting
this telephone.
8
5
SSW-321-X -ISSUE 4.01
SSW-321-X -ISSUE 4.01
8.0 SPECIFICATIONS
INPUT POWER:
C.O. Line Powered
LOOP CURRENT:
23mA min to 80mA max
IMPEDANCE:
600 ohms
HEARING AID
COMPATIBLE:
Meets EIA standards
ENVIRONMENTAL:
Temp. -30C (-22F) to 60C (140F)
Humidity 0%-90% non-condensating
RINGER EQUIVALENCY: 0.4A
TYPE JACK:
RJ11C
TELEPHONE COVER:
Brushed 16 ga. Stainless Steel
DIMENSIONS:
5" W x 10 3/4" H x 5 1/2" D
(Handset on hook)
6
9.0 PARTS LIST
QUANTITY
PART NUMBER DESCRIPTION
1
301-106-32-1
1
1
1
1
1
1
1
1
1
1
401-009
301-009
301-528
301-592
321-012
321-015
321-016
301-052
301-018
301-054
32” ACH Handset w/steel
Lanyard and Swivel
Ringer
Network
Mechanical Hookswitch or
Magnetic Hookswitch
Stainless Steel Housing
Stainless Steel Backplate
¼” – 20” x ¾” Security Screw
Grommet
Modular Cord
Modular Jack
301-037
Security Tool
18” armored cord handset
with lanyard and swivel
12” armored cord handset
with lanyard and swivel
Other Length Handsets
“XX” denotes cord length
Volume Control Push Button
and background noise
reduction
ACCESSORIES:
1
MOUNTING:
Vertical surface mount
WEIGHT:
7 lbs.
FCC REGISTRATION:
BW-88T7-68413-TE-T
1
301-106-18-1
UL LISTED NO.:
6OF5
1
301-106-12-1
1
301-106-XX
1
-IVC
OPTIONS:
7
SSW-321-X -ISSUE 4.01
SSW-321-X -ISSUE 4.01
8.0 SPECIFICATIONS
INPUT POWER:
C.O. Line Powered
LOOP CURRENT:
23mA min to 80mA max
IMPEDANCE:
600 ohms
HEARING AID
COMPATIBLE:
Meets EIA standards
ENVIRONMENTAL:
Temp. -30C (-22F) to 60C (140F)
Humidity 0%-90% non-condensating
RINGER EQUIVALENCY: 0.4A
TYPE JACK:
RJ11C
TELEPHONE COVER:
Brushed 16 ga. Stainless Steel
DIMENSIONS:
5" W x 10 3/4" H x 5 1/2" D
(Handset on hook)
6
9.0 PARTS LIST
QUANTITY
PART NUMBER DESCRIPTION
1
301-106-32-1
1
1
1
1
1
1
1
1
1
1
401-009
301-009
301-528
301-592
321-012
321-015
321-016
301-052
301-018
301-054
32” ACH Handset w/steel
Lanyard and Swivel
Ringer
Network
Mechanical Hookswitch or
Magnetic Hookswitch
Stainless Steel Housing
Stainless Steel Backplate
¼” – 20” x ¾” Security Screw
Grommet
Modular Cord
Modular Jack
301-037
Security Tool
18” armored cord handset
with lanyard and swivel
12” armored cord handset
with lanyard and swivel
Other Length Handsets
“XX” denotes cord length
Volume Control Push Button
and background noise
reduction
ACCESSORIES:
1
MOUNTING:
Vertical surface mount
WEIGHT:
7 lbs.
FCC REGISTRATION:
BW-88T7-68413-TE-T
1
301-106-18-1
UL LISTED NO.:
6OF5
1
301-106-12-1
1
301-106-XX
1
-IVC
OPTIONS:
7
SSW-321-X -ISSUE 4.01
10.0
10.1
FCC NOTICE
FCC REGISTRATION AND REPAIR INFORMATION
Your new telephone has been registered with the
Federal Communication Commission (FCC) in
accordance with Part 68. The FCC requires that you be
advised of certain requirements involving the use of
this telephone.
10.2
CONNECTION WITH THE NATIONWIDE TELEPHONE
NETWORK
The FCC requires that you connect this telephone to the
Nationwide Telephone Network through a registered
jack provided by the telephone company in your area.
This jack is a modular outlet, which you can order from
your local telephone company.
10.3
NOTIFICATION TO THE TELEPHONE COMPANY
Before connecting this telephone, the FCC requires that
you notify your local telephone company business
office. The number is in the front of your phone book.
Tell them:
SSW-321-X -ISSUE 4.01
7.0 TROUBLESHOOTING GUIDE
Always visually check the phone for loose or shorted wires, damaged
terminals or damaged parts.
PROBLEM: NO DIAL TONE
POSSIBLE CAUSE:
LINE CORD
RJ11C CONNECTOR
NETWORK
HANDSET
HOOKSWITCH ASSEMBLY
PROBLEM: DIAL TONE IS DISTORTED
POSSIBLE CAUSE:
NETWORK
HANDSET
PROBLEM: TRANSMITTER DOES NOT TURN ON
POSSIBLE CAUSE:
HANDSET
NETWORK
PROBLEM: RINGER DOES NOT OPERATE
POSSIBLE CAUSE:
RINGER
NETWORK
The "line" to which you will connect the telephone
(your phone number) and the telephone's FCC
registration number and ringer equivalence number.
These numbers are listed in section 8.0.
The FCC further requires that you notify your local
telephone company when permanently disconnecting
this telephone.
8
5
SSW-321-X -ISSUE 4.01
5.9 Over-Voltage Protection Wiring Diagram
SSW-321-X -ISSUE 4.01
11.0 REPAIR AND RETURN
INFORMATION
11.1
WARRANTY REPAIR
Any device returned requiring warranty service; repair or credit
must be accompanied with a "Return Material Authorization" (RMA)
Form. It must include: RMA Number, return shipping instructions,
original purchase order number, serial number and special marking
instructions. A tag with the trouble observed must be attached to
the defective unit. This information must be inside the shipping
container.
11.2
6.0
TESTING
6.1. Connect the phone to a phone line or a DTMF phone test set.
6.2. From the test set or another phone place a call into the
telephone.
6.3. Verify that the ringer is working
6.4. Lift the handset and check that a normal conversation is
allowed.
DIRECT ALL INQUIRES TO:
CEECO
Repair Department
519 S.W. Park Street
Okeechobee, FL. 34972
(863) 357-0798
11.3
NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus
parts. The customer must pay the shipping costs both directions.
11.4
RETURN FOR CREDIT
Material may be returned for credit only with prior approval.
Material authorized for return is subject to a 20% restocking charge
based on the manufacturer's list price. Return Material
Authorization must be requested within 30 days after original
shipment. Items returned for credit must be returned in their
original shipping container.
4
9
SSW-321-X -ISSUE 4.01
12.0 Warranty Policy
12.1
GENERAL
CEECO guarantees its products to be free from defects in
material and workmanship for a period of 365 days from the
date of original purchase. CEECO's obligation under this
warranty is limited to repair or replacement of any part found
to be defective by CEECO.
UNDER NO CIRCUMSTANCES shall CEECO be liable for loss,
damage, cost of repair, or consequential damages of any kind,
which have been caused by neglect, abuse or improper
operation of equipment.
CEECO will repair or replace any unit during this period if found
to be defective for reasons other than abuse and improper use
or improper installation. It is the buyer’s responsibility to
return the defective unit to the factory. CEECO will then repair
or replace any defective parts and return them to the buyer free
of charge.
12.2
5.0 INSTALLATION
NOTES & ASSEMBLY
INSTRUCTIONS
5.1 Using a 301-037 security tool (sold separately) loosen and
remove the security screw.
5.2 The security tool is for a standard 5/32" button head screw
generally used on the framework of the phone booths.
5.3 telephone housing from the backplate by pulling the bottom of
the housing forward and lifting up on the housing.
5.4 The backplate is designed to be mounted on a flat vertical
surface. Four mounting holes are provided.
5.5 Run the inside station wire through the backplate assembly and
terminate on the RJ11C terminal block inside.
5.6 The use of a gas tube station protector is recommended. The
station ground should not exceed 50 ohms.
5.7 Plug the modular line cord from the telephone into the RJ11C
terminal block.
5.8 Dress the line cable away from the locking screw and seat the
case onto the backplate. Secure the case by tightening the
security screw.
*****WARNING*****
PRINTED CIRCUIT BOARDS
Printed circuit boards should not be repaired in the field. If a
unit is found to be faulty, replace it with another unit and return
the faulty unit to CEECO for repair. Modifications by anyone
other than CEECO will void the warranty.
10
SSW-321-X -ISSUE 4.01
A.
Never install telephone wiring during a lightning storm.
B.
Never install telephone jacks in wet locations unless the
jack is specifically designed for wet locations.
C.
Never touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the
network interface.
D.
Use caution when installing or modifying telephone lines.
3
SSW-321-X -ISSUE 4.01
1.0
SSW-321-X -ISSUE 4.01
INTRODUCTION
The practices in this manual provide installation and
maintenance information for the Model SSW-321-X Stainless
Steel Wall Telephone.
NOTES
The information in this manual is subject to change without notification.
For information not included in this manual, please call or write:
CEECO
Customer Service
519 S.W. Park Street
Okeechobee, FL. 34972
(863) 357-0798 PHONE
(863) 357-0006 FAX
2.0
GENERAL DESCRIPTION
The CEECO Model SSW-321-X is a Stainless Steel Telephone
designed for special applications where a durable telephone
instrument must be sturdy and attractive. The SSW-321-X will
accept incoming calls only. The user cannot initiate a call.
Please note, however, that external automatic dialing
equipment could be used in conjunction with this phone, which
would allow it to automatically dial a number when the
handset is lifted.
3.0
OPERATION
An incoming call is indicated by an audible ringer. When the
phone rings, lift the handset. Normal operation will follow. If
the phone is configured or connected to do so, lift the handset
and the call should be connected as such. Normal operation
should follow.
4.0
RECOMMENDED TOOLS AND TEST EQUIPMENT
Volt/Ohm Meter
1/4" Nut Driver
Flat Blade Screw Driver
Security Tool CEECO Part Number 301-037
2
11
SSW-321-X -ISSUE 4.01
NOTES
SSW-321-X -ISSUE 4.01
IMPORTANT INFORMATION
FOR
CUSTOMER
Please fill in before you continue.
The following information is necessary when calling CEECO for assistance.
MODEL NUMBER
SERIAL NUMBER
DATE MANUFACTURED
LOCATION INSTALLED
For us to better serve you, please have this information available when
calling for technical support.
CEECO
Communication Equipment
& Engineering Company
519 S.W. Park Street
Okeechobee, FL. 34972
(863) 357-0798 Voice
(863) 357-0006 Fax
12
1
SSW-321-X -ISSUE 4.01
Table of Contents
SSW-321-X -ISSUE 4.01
NOTES
Important Customer Information ............................................................................1
1.0 Introduction ...............................................................................................................2
2.0 General Description ................................................................................................2
3.0 Operation .....................................................................................................................2
4.0 Recommended Tools & Test Equipment .......................................................2
5.0 Installation & Assembly ................................................................................. 3-4
6.0 Testing ..........................................................................................................................4
7.0 Troubleshooting .......................................................................................................5
8.0 Specifications .............................................................................................................6
9.0 Parts List ......................................................................................................................7
10.0 FCC Notice ................................................................................................................8
11.0 Repair and Return.................................................................................................9
12.0 Warranty Policy .................................................................................................10
13
SSW-321-X -ISSUE 4.01
SSW-321-X -ISSUE 4.01
Who we are:
CEECO has been engaged in the telecommunications industry for over 80
years. As a premier designer and manufacturer of both standard and
custom telephone solutions, CEECO is dedicated to meeting customer’s
needs. Whether the application is Emergency, Security, Weatherproof,
Courtesy or Public Telephones, CEECO remains committed to delivering
high quality and proven technology to this broad range of applications. In
order to provide effective solutions, CEECO stands strong in its ability to
understand the unique requirements of its customers and the markets
they serve. This understanding has allowed CEECO to develop a family of
products that offers “off-the-shelf” solutions, customized options, or OEM
designs to meet unique customer or application requirements. In addition
to telephone solutions, CEECO manufactures and provides telephone
equipment such as telephone kits, hook switches, dials, printed circuit
boards, and keypads. Whatever the application may require, CEECO is
prepared to offer affordable solutions that are “Built to Last”, with
customer support that lasts the life of the product! CEECO is proud to
manufacture our telephones in the USA.
Contact Us
Service Manual
For
-IP
Voice over Internet Protocol
-ACH**
Handset cord length_________Inches
-M
Magnetic Hookswitch
-CCH
Coiled cord length ___________Feet
5’, 10’, or 15’
-BK
Braille Keypad
-PBVC
Pushbutton volume control on
Handset
-IVC
Internal Volume Control &
Background Noise Reduction
-C
Background noise reduction on
Handset
-ACH*
Handset Color _________________
(Red, Yellow or White)
-BR
Braille emergency Plate
519 S.W. Park Street
Okeechobee, FL 33313
Phone: 863-357-0798
Fax: 863-357-0006
Email: info@ceeco.net
Web: www.ceeco.net
Communication Equipment
& Engineering Company
519 S.W. Park Street
Okeechobee, FL 33313
Phone: 863-357-0798
Fax: 863-357-0006
Email: info@ceeco.net
Web: www.ceeco.net
519 S.W. Park Street
Okeechobee, FL 33313
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