Compaq | 2000 Series UPS | Compaq Armada 100S and Notebook 100 Series

Compaq Armada 100S and
Notebook 100 Series
Maintenance and Service Guide
177845-002.p65
1
9/26/00, 2:23 PM
Notice
 2000 Compaq Computer Corporation.
COMPAQ, the Compaq logo, and ARMADA Registered in U. S. Patent and
Trademark Office.
Microsoft, Windows, Windows NT, are registered trademarks of Microsoft
Corporation in the United States and/or other countries. Intel and Pentium
are registered trademarks of Intel Corporation in the United States and
other countries.
All other product names mentioned herein may be trademarks or registered
trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein.
The information in this publication is provided “as is” without warranty of
any kind. The entire risk arising out of the use of this information remains
with the recipient. In no event shall Compaq be liable for any direct,
consequential, incidental, special, punitive or other damages whatsoever
(including without limitation, damages for loss of business profits, business
interruption or loss of business information), even if Compaq has been
advised of the possibility of such damages and whether in an action or
contract or tort, including negligence.
The limited warranties for Compaq products are exclusively set forth in the
documentation accompanying such products. Nothing herein should be
construed as constituting a further or additional warranty.
MAINTENANCE AND SERVICE GUIDE
Compaq Armada 100S and Notebook 100 Series
Second Edition (September 2000)
First Edition (March 2000)
Published in the U.S.A., U.K., Singapore, and Taiwan.
Documentation Part Number 177845-002
Spare Part Number 190369-001
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CONTENTS
preface
USING THIS GUIDE
Symbols ........................................................................................ ix
Technician Notes ........................................................................... x
Serial Number................................................................................ x
Locating Additional Information................................................... x
chapter1
PRODUCT DESCRIPTION
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
1.9
Computer Features and Models........................................... 1-1
System Memory Options..................................................... 1-5
Power Management Functions ............................................ 1-6
Setup Configuration Utility (SCU)...................................... 1-7
Compaq Configuration Record Utility .............................. 1-17
Information Gathering ....................................................... 1-18
Diagnostics ........................................................................ 1-20
Design Overview ............................................................... 1-21
Computer External Components ....................................... 1-22
chapter2
TROUBLESHOOTING
2.1
2.2
2.3
2.4
2.5
Service Considerations ........................................................ 2-1
Basic Troubleshooting Checklist......................................... 2-1
Power-On Self Test (POST) ................................................ 2-2
Solving Common Problems................................................. 2-5
Test Errors ........................................................................... 2-7
Contents v
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chapter3
ILLUSTRATED PARTS CATALOG
3.1
3.2
3.3
3.4
3.5
3.6
3.7
Serial Number Location ...................................................... 3-1
Computer System Major Components................................ 3-2
Miscellaneous Plastics Kit .................................................. 3-6
Hardware Kit Components.................................................. 3-7
Cable Kit Components ........................................................ 3-8
Mass Storage Devices ......................................................... 3-9
Miscellaneous.................................................................... 3-10
chapter4
REMOVAL AND REPLACEMENT PRELIMINARIES
4.1
4.2
4.3
4.4
4.5
4.6
4.7
Required Tools.................................................................... 4-1
Service Considerations........................................................ 4-1
Removable Drive Damage Prevention................................ 4-2
Electrostatic Damage Prevention........................................ 4-3
Packaging and Transporting Precautions............................ 4-3
Workstation Precautions ..................................................... 4-4
Grounding Equipment and Methods ................................... 4-4
chapter5
REMOVAL AND REPLACEMENT PROCEDURES
5.1 Serial Number ..................................................................... 5-1
5.2 Disassembly Reference Chart ............................................. 5-2
5.3 Computer Disassembly Preparation.................................... 5-2
5.4 Battery Pack ........................................................................ 5-3
5.5 Modem ................................................................................ 5-4
5.6 Fan Assembly...................................................................... 5-7
5.7 CD-ROM Drive................................................................... 5-9
5.8 Processor ........................................................................... 5-11
5.9 Memory............................................................................. 5-14
5.10 Top Cover........................................................................ 5-16
vi Contents
a.
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5.11
5.12
5.13
5.14
5.15
5.16
5.17
5.18
5.19
5.20
Hard Drive ....................................................................... 5-18
Real Time Clock (RTC) Battery...................................... 5-19
Keyboard ......................................................................... 5-20
EMI Shield....................................................................... 5-22
TouchPad ......................................................................... 5-24
Speakers........................................................................... 5-25
Display Assembly............................................................ 5-26
Speaker Housing.............................................................. 5-31
System Board................................................................... 5-33
Diskette Drive.................................................................. 5-37
appendix A
CONNECTOR PIN ASSIGNMENTS ................................................................ A-1
appendix B
POWER CORD SET REQUIREMENTS
3-Conductor Power Cord Set..................................................... B-1
Country-Specific Requirements ................................................ B-2
Index .....................................................................................................I-1
Contents vii
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preface
U SING T HIS G UIDE
This Maintenance and Service Guide is a troubleshooting reference that
can be used when servicing the Compaq Armada 100S and Notebook
100 Series.
Compaq Computer Corporation reserves the right to make changes to the
Compaq Armada 100S and Notebook 100 Series without notice.
Symbols
The following words and symbols mark special messages throughout this
guide:
!
WARNING: Text set off in this manner indicates that failure to follow
directions in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
directions in the caution could result in damage to equipment or loss
of information.
IMPORTANT: Text set off in this manner presents clarifying information
or specific instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or
interesting points of information.
Using This Guide
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ix
Technician Notes
!
WARNING: Only authorized technicians trained by Compaq should
repair this equipment. All troubleshooting and repair procedures are
detailed to allow only subassembly/module level repair. Because of
the complexity of the individual boards and subassemblies, no one
should attempt to make repairs at the component level or to make
modifications to any printed wiring board. Improper repairs can
create a safety hazard. Any indication of component replacement or
printed wiring board modifications may void any warranty or
exchange allowances.
!
WARNING: The computer is designed to be electrically grounded. To
ensure proper operation, plug the AC power cord into a properly
grounded electrical outlet only.
CAUTION: To properly ventilate the system, you must provide at
least 3 inches (7.62 cm) of clearance on the left and right sides of
the computer.
Serial Number
When requesting information or ordering spare parts, provide the
computer serial number. The serial number is located on the bottom of
the computer.
Locating Additional Information
The following documentation provides additional information about the
computer:
■
Compaq Armada 100S and Notebook 100 Series documentation set
■
Microsoft Operating System Manual
■
Compaq Service Training Guides
■
Compaq Service Advisories and Bulletins
■
Compaq QuickFind
■
Compaq Service Quick Reference Guide
■
Compaq Website at:
http://www.compaq.com
x
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chapter
1
P RODUCT D ESCRIPTION
1.1 Computer Features and Models
The Compaq Armada 100S and Notebook 100 Series offer AMD K6-2+
533- and AMD K6-2 475-MHz processors, 13.3-inch SVGA TFT and
12.1-inch SVGA TFT or HPA displays, a 5.0-GB hard drive, and a 24X
Max CD-ROM drive. The computer also comes equipped with a
TouchPad pointing device and 4 MB of shared UMA memory.
Figure 1-1. Compaq Armada 100S and Notebook 100 Series
Product Description
1-1
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Models
The Compaq Armada 100S and Notebook 100 Series are available in the
models shown in Table 1-1. The computer serial number is located on a
bar code on the bottom of the computer and identifies the
model’s features.
A
1
Key
1
2
3
4
Table 1-1
Compaq Armada 100S and Notebook 100
Model Naming Convention
Example: serial number A10 K2 533 T3S 5 M 64 98
Key
K2
533
T3S
5
M
64
98
2
3
4
5
6
7
8
Description
Options
Brand designator
Processor
Processor speed
Display
A = Armada 100S
N = Notebook 100
1
K2 = AMD K6-2+ and AMD K6-2
533 = 533-MHz
475 = 475-MHz
T3S = 13.3-in.,
T2S = 12.1-in.,
H2S = 12.1-in.,
CTFT, SVGA
CTFT, SVGA
HPA, SVGA
5 = 5.0 GB
5
Hard drive size
(GB)
6 Integrated
M = Modem
0 = None
communication
7 RAM (in MB)
64 = 64 MB
32 = 32 MB
8 Operating system 98 = Microsoft Windows 98 SB = Microsoft Small Business
2 = Microsoft Word 2000
P = Personal
1
The Compaq Armada 100S uses an AMD K6-2+ 533-MHz processor.
The Compaq Notebook 100 uses an AMD K6-2 475-MHz processor.
1-2
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Table 1-2
Compaq Armada 100S and Notebook 100 Models
1
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
N
N
N
N
N
N
N
N
N
N
N
N
2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
K2
3
533
533
533
533
533
533
533
533
533
533
533
533
533
533
533
533
533
533
475
475
475
475
475
475
475
475
475
475
475
475
4
T3S
T3S
T3S
T3S
T2S
T2S
T2S
T2S
T2S
H2S
H2S
H2S
H2S
H2S
H2S
H2S
H2S
H2S
T2S
T2S
T2S
T2S
T2S
H2S
H2S
H2S
H2S
H2S
H2S
H2S
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
6
M
M
M
M
M
M
M
0
M
M
M
M
0
M
M
M
M
M
M
M
M
0
M
M
M
M
0
M
M
M
7
64
64
64
64
64
64
64
64
64
32
32
32
32
32
64
64
64
64
64
64
64
64
64
32
32
32
32
32
64
64
8
98/2
98/SB
98
98/P
98/2
98
98
98/2
98/SB
98/2
98
98
98/2
98/SB
98/2
98/2
98/2
98
98/2
98
98
98/2
98/SB
98/2
98
98
98/2
98/SB
98/2
98/SB
SKU#
200524-XX4
200527-XX4
201166-XX4
200516-XX4
200525-XX4
200515-XX4
200515-XX5
200520-XX4
200522-XX4
200514-XX4
200517-XX4
200517-XX5
200519-XX4
200521-XX4
200523-XX4
213498-XX4
213498-XX5
201395-XX4
175844-XX4
180641-XX4
180641-XX5
180097-XX4
175599-XX4
175843-XX4
180640-XX4
180640-XX5
180096-XX4
175598-XX4
180095-XX4
180094-XX4
Config.
Code
FQ61
FQ62
FQ64
FQ63
FQ51
FQ52
FQ52
FQ53
FQ54
FQ41
FQ42
FQ42
FQ43
FQ44
FQ45
FQ48
FQ48
FQ47
FFG1
FFG2
FFG2
FFG3
FFG4
FFF1
FFF2
FFF2
FFF3
FFF4
FFF5
FFF6
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1-3
Features
The Compaq Armada 100S and Notebook 100 Personal Computers have
the following features:
■ Processors:
■
The Compaq Armada 100S features an AMD K6-2+ 533-MHz
processor with 64 KB integrated L1 cache and 128 KB
integrated L2 cache;
■
The Compaq Notebook 100 features an AMD K6-2 475-MHz
processor with 64 KB integrated cache and 512 KB external L2
cache.
■ 64-MB 100-MHz SDRAM, expandable to 192 MB, or 32-MB
100-MHz SDRAM, expandable to 160 MB, varying by computer
model. The Compaq Armada 100S and Notebook 100 also feature a
SODIMM memory expansion slot, capable of accepting a memory
expansion board of 32-, 64-, or 128-MB.
■ Primary memory cache is 64 KB; secondary memory cache is
512 KB.
■ 13.3-inch SVGA TFT or 12.1-inch SVGA TFT or HPA (800 × 600)
color display, varying by computer model. These displays feature:
■
over 16.7 million colors.
■
integrated Trident CyberBlade AGP2 controller bus.
The computer also features external monitor support with over 16.7
million color (640 × 480, 800 × 600, 1024 × 768, 1280 × 1024),
with up to 60-, 75-, or 85-Hz refresh rate.
■ Microsoft Windows 98, Word2000, Office 2000 Small Business
Edition, or Office 2000 Personal Edition, preinstalled, varying by
computer model.
■ Keyboard with TouchPad pointing device.
■ 56-Kbps AC97 modem (not supported in DOS mode).
■ External AC adapter with 6-foot power cord.
■ A 9-cell NiMH battery pack is standard equipment on the
Compaq Armada 100S and Notebook 100 Personal Computer.
An 8-cell Li ion battery pack is available as an option.
1-4
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■ One Type II PC Card slot with support for both 32-bit CardBus and
16-bit PC Cards.
■ Mass storage devices include a 5.0-GB hard drive; 3.5-inch,
1.44-MB diskette drive; and 24X Max CD-ROM drive.
■ Connectors for parallel, serial, audio in/out, external monitor,
universal serial bus, external keyboard, infrared port, and AC power.
An infrared port is also available.
1.2 System Memory Options
Depending on the computer model, the main memory subsystem
supports a minimum of 32 or 64 megabytes of Synchronous SDRAM,
expandable to 160 or 192 megabytes. The minimum standard
Synchronous SDRAM is integrated on the system board. The upgrade
SDRAM is accomplished with memory expansion boards that are
available in 128, 64, and 32 megabytes.
The memory expansion slot is located underneath the fan/CPU cover.
Refer to Chapter 5, “Removal and Replacement Procedures,” for
information on installing and removing memory expansion boards.
System memory can be upgraded as shown in Table 1-3.
Table 1-3
Memory Upgrade
Base Memory on System Board
Memory Expansion Board
Total Memory
32 MB
32 MB
32 MB
64 MB
64 MB
64 MB
32 MB
64 MB
128 MB
32 MB
64 MB
128 MB
64 MB
96 MB
160 MB
96 MB
128 MB
192 MB
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1-5
1.3 Power Management Functions
Power Management functions of the computer are designed to conserve
power. All Power Management functions can be configured from the
Setup Configuration Utility (SCU), described later in this chapter.
Automatic Power Management
Automatic Power Management operates at two levels as described in the
following paragraphs.
Local Power Management
Local Power Management controls computer subsystems. When a
subsystem is inactive for a period of time, it is automatically shut down
or slowed to reduce power consumption. The subsystem returns to an
active state when it is accessed.
Subsystems under Local Power Management include:
■
Hard disk drive
■
Diskette drive
■
CD-ROM drive
■
LCD display panel
Global Power Management
Global Power Management automatically puts the computer into
Suspend mode when the computer is inactive for a period of time. The
computer wakes up whenever activity resumes.
The timeout settings for Suspend mode are set up in the SCU program.
The computer uses Suspend-to-RAM (Standby) or Suspend-to-Disk
(Hibernation) depending on the Suspend Data To setting in the SCU
program.
AMD PowerNow!
NOTE: This power mode is available only on the Compaq Notebook 100
Personal Computer.
Processor clock speed and voltage are automatically reduced based on an
AMD proprietary weighted average. The “High Performance,”
“Automatic,” and “Battery Save” modes can be set up and switched
based on the power source to allow you to customize system
performance and battery life.
1-6
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Suspend mode can be initiated at any time in either of two ways:
Manual Power Management
Suspend mode can be initiated at any time in either of two ways:
■
By pressing Fn+F12.
■
By closing the top cover, if the Cover Close option is set to Suspend
in the SCU program.
Suspend-to-Disk (Hibernation)
When the computer suspends to disk, the system preserves all the
running application programs as a file in a Suspend-to-Disk partition on
the hard disk. The computer then turns off automatically. When the
computer is powered on, the system reads the file from the Suspend-toDisk partition back into memory, returning the computer to the state it
was in before it was suspended.
If there is no Suspend-to-Disk partition on the hard disk, use the
HIBERNATE utility to create the partition, in order to be able to use the
Suspend-to-Disk feature. The HIBERNATE utility is available as
SoftPaq SP13934.
Suspend-to-RAM (Standby)
When the computer suspends to RAM, several subsystems enter standby
or power-off mode to conserve power. The system wakes up when any
key is pressed. Resume Timer and Ring Resume options also wake the
system from Suspend-to-RAM.
1.4 Setup Configuration Utility (SCU)
The system comes with a Setup Configuration Utility (SCU). This utility
configures BIOS settings by using menu-driven utilities. Settings are
stored in the CMOS RAM.
The SCU must be used when:
■
An error message indicates that the SCU should be run.
■
Factory default settings need to be restored (after BIOS upgrades).
■
Specific settings must be modified.
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1-7
Starting the SCU
The SCU resides on the system ROM chip. Start the utility by pressing
F10 during initial power up.
Main SCU Screen
The SCU main screen is divided into three areas:
Menu area—lists the available menu titles, across the top of the screen.
Each menu title provides a pull-down menu of item settings.
Display area—displays current system settings. This section also
displays submenus for items that provide multiple options.
Information and navigation area—provides keyboard/mouse
instructions for moving around and making decisions.
You can select items using either the keyboard or the TouchPad/mouse.
1-8
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Startup Menu
The Startup pull-down menu contains basic system configuration
settings.
Startup Menu
Item
Function
Default
Date and Time
Sets the system date and time.
N/A
Fast Boot
When enabled, speeds up the booting procedure
by bypassing the memory test. This option does
not include a submenu. A check mark indicates
Enabled. An underline indicates Disabled.
Enabled
Boot Device
Sets the boot device sequence. If all booting
options are set to the same device, the computer
tries to boot only from that device.
Diskette A
Set Admin
password
Allows the creation of an administrator-level
password. This controls whether a nonadministrator can boot the system or enter the
SCU utility.
Set User
password
Sets up a user-level password. This controls
booting, running the SCU, or resuming the system.
Hard Drive C
CD-ROM
Drive
■
An Administrator password must be set up prior to attempting to set
up a User password.
■
The Administrator password must be used to make changes in the
SCU. The User password only allows browsing.
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1-9
Memory Menu
The Memory pull-down menu controls memory usage. The setting
enables or disables usage of L2 cache memory. The default setting is
Enabled.
NOTE: The L2 cache enable feature is available only on the Compaq
Notebook 100 Personal Computer.
Disks Menu
The Disks menu contains settings that configure the system diskette
drive and hard drive. It also sets the virus alert option.
1-10
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Disks Menu
Item
Function
Default
Internal FDC
Sets when an internal diskette drive is present.
A check mark indicates that the item is
Enabled. An underline indicates Disabled.
Enabled
Diskette Drives
Sets the type of diskette disk.
1.44MB
Internal HDC
Sets when an internal hard drive is present. A
check mark indicates that the item is Enabled.
An underline indicates Disabled.
Enabled
IDE Settings
Sets the type of hard disk drive in the system.
N/A
HDD Timing—Sets the data transmit mode of
the hard drive. The default is Ultra DMA-33.
I/O 32 bit Transfer—If enabled, allows for a
faster transfer rate. The effect is more
noticeable under DOS. The default setting is
Enabled.
HDD Block Transfer—If enabled, allows for a
large capacity hard disk. The default setting is
Enabled.
Virus Alert
Provides warning messages if the hard disk
boot sector (partition table) has changed. A
check mark indicates that the item is Enabled.
An underline indicates Disabled.
Enabled
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1-11
Components Menu
The Components menu changes settings on various components such as
COM and LPT ports.
Components Menu
Item
Function
COM Port
Assigns COM1 and COM2 to specific functions. In
general, assign COM1 to RS-232 (the serial port);
then assign COM2 to IR.
Default
Mode Setting for COM B—Sets the IR mode for
COM B. The mode depends on the type of device
that the computer will communicate with.
LPT Port
Sets the address for the LPT (parallel) port. This
system supports Enhanced Parallel Port (EPP) and
Extended Capabilities Port (ECP) standards. If the
port is set to ECP, choose a DMA channel setting for
that port.
Keyboard
Numlock
Sets the function of the numeric keypad. If you
disable this option, the numeric keypad on the
computer will not function, even if the Num Lock
indicator is on. However, an external keyboard is not
affected by this feature.
Keyboard
Repeat
Sets the repeat rate and delay time of keystrokes.
The Key Repeat Rate sets the repeat rate while
holding down a key. The Key Delay item sets
delaying time between key repeats.
1-12
Enabled
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Power Menu
The Power menu contains Power Management settings that help
conserve system power.
Enable Power Saving—This is the master control for the Power
Management features. If disabled, all Power menu items with the
exception of Suspend Controls are automatically disabled.
Timeout Settings—Sets up timeout functions. Note that some operating
systems such as Windows 98 have built-in APM/ACPI configurations
that could override these settings.
Power Menu
Item
Function
Video
Timeout
Sets the timeout period for the monitor to power down if not used
during a set period. The monitor powers up again when a key is
pressed. Available options are 30 Sec, 2 Min, 5 Min, 10 Min,
15 Min, and Always On.
Disk
Timeout
Sets the timeout period for the hard disk to power down if not
accessed during the set period. The hard disk powers up again
when next accessed. Available options are 30 Sec, 1 Min, 1.5 Min, 2
Min, and Always On.
Global
Timeout
Sets the timeout period for the whole system to power down if not in
use during a specified period. The system powers up again once
any key is pressed. Available options are 1 Min, 2 Min, 4 Min, 6 Min,
8 Min, 12 Min, 16 Min, and Always On.
continued
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Power Menu continued
Item
Function
Monitor Video
Activity
Sets up the system to monitor video activity. If enabled, any
activity on the screen (such as displaying a movie) prevents the
monitor from powering down. Available options are Enabled or
Disabled.
Suspend
Timeout
Sets the timeout period for the system to enter Suspend Mode if
not in use during a preset period.
The Suspend Mode is determined by the Suspend Type item in
the Suspend Controls submenu. Choices may be Suspend-toRAM or Suspend-to-Disk.
When Suspend-to-RAM (Standby) mode is initiated, several
subsystems enter standby or power-off mode to conserve
power. The system wakes up when a key is pressed. Resume
Timer and Ring Resume items will also wake the system from
Suspend-to-RAM mode.
When Suspend-to-Disk (Hibernation) mode is initiated, the
system preserves all running application programs as a file in a
suspend-to-disk partition on the hard disk. Available options are
1 Min, 5 Min, 10 Min, 20 Min, 30 Min, and Never.
Suspend-toDisk
Sets the timeout period for the system to enter Suspend-to-Disk
mode if not in use during a set period.
When Suspend-to-Disk mode is initiated, the system preserves
all running application programs as a file in a suspend-to-disk
partition on the hard disk. Available options are 1 Min, 5 Min,
10 Min, 20 Min, 30 Min, and Never.
The Suspend-to-Disk item functions regardless of the Suspend
Timeout setting and the Suspend Type setting in the Suspend
Controls submenu. If the timing of this item is shorter that that of
Suspend Timeout, the system directly enters Suspend-to-Disk
mode if inactive for the timing.
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Suspend Controls—Manages several suspend features.
Suspend Controls Menu
Item
Function
Power Button
Function
Sets the function of the Power button. Available options are
Power On/Off and Suspend/Resume. If this item is set to
Suspend/Resume, holding down the button for 5 seconds will
turn off power.
Lid Switch
Function
Sets the sequential event when the top cover is closed with
power still available. The available options are Blank LCD and
Suspend/Resume.
Suspend Type
Sets the suspend mode the system enters if it stays inactive
for the time specified in the Suspend Timeout item.
Ring Resume—Enables or disables the system from waking up from
Suspend-to-RAM mode when the modem receives an incoming call.
Resume Timer—Sets the date and time the system resumes from
suspend mode. The default setting is Disabled.
Advanced CPU Controls—Sets up further advanced CPU functions.
Advanced CPU Controls Menu
Item
Function
Clock Control
Mechanism
Sets the CPU activity under normal condition. The available
options range from 6% to full speed (Disabled). Note that
although this item sets the usage of CPU resources, the
CPU can still reach its full speed if the system is under a
heavy job load.
Clock Run
Enable
Enables whether the system can take advantage of the
Southbridge chipset to help transmit data, thereby reducing
the CPU job load.
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Exit Menu
The Exit pull-down menu displays ways of exiting SCU. This menu also
restores default settings and displays BIOS version information.
When troubleshooting the Compaq Armada 100S and Notebook 100, it
is important to obtain all facts about the error condition. Obtain details of
the problem and any circumstances surrounding the problem. Obtain all
error codes or beep codes. Once all facts have been gathered, determine
possible causes and search for issues.
1-16
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1.5 Compaq Configuration Record Utility
Compaq Configuration Record Utility is an online information-gathering
tool meant to replace the DOS-based Inspect utility. It runs from within
Windows and gathers critical hardware and software information from
various sources to give a complete view of the computer. The Compaq
Configuration Record Utility delivers comprehensive configuration
capture, provides a means for automatically identifying and comparing
configuration changes, and has the ability to maintain a computer
configuration history. The information can be saved as a history of
multiple sessions.
The Compaq Configuration Record Utility captures data as sessions; a
session is defined as an organized group of data describing the
configured state of the system at a specific point in time.
The session information is maintained in a log file, located in the same
directory as the executable portion of the program. This file contains all
of the ASCII text configuration information captured for a session. This
file can be analyzed locally by the Configuration Record Utility, or it can
be sent to another location such as a help center, or to Compaq.
The sessions are organized as two distinct types:
■
Active—The Active session (referenced as session now.log) is the
most recent information captured. The utility overwrites this session
each time a sample is taken.
■
Original—The Original session (referenced as session base.log) is
the first session sampled. The Compaq Configuration Record Utility
will treat this session as a “master configuration,” and the utility will
never overwrite this session.
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1-17
1.6 Information Gathering
The comparison feature provides several reports that enable the
administrator to specify the particular type and level of information that
will be most useful in a particular case. The different report types
available are Show Only Differences and Show Details and Differences.
Show Only Differences Report
This feature provides a mechanism for filtering the level of information
displayed when comparing two different configuration snapshots (or
sessions). For example, when a user requests the Configuration Record
Utility to generate a comparison of sessions using the “differences”
filter, the tool automatically compares those two sessions (which are
already stored in a Configuration Record file). It then generates a report
that shows only the differences between the two generations. In this
case, the differences report will include all information recorded, such as
changes in amounts of free memory. Reviewing the differences
occurring between different configuration snapshots can help identify
trends causing intermittent computer problems, such as low memory
resources.
1-18
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Show Details and Differences Report
This report provides the level of detail that is necessary for service
personnel to get a clear picture of the system configuration. It provides a
much greater depth of information on hardware, operating system
services, and drivers that are running on the computer.
The Compaq Configuration Record Utility is supported under
Windows 95, Windows 98, and Windows NT 4.0. This utility is
available on SoftPaq.
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1-19
1.7 Diagnostics
Using Compaq Diagnostics
■
Access Compaq Diagnostics for Windows by selecting
Start!Settings!Control Panel!Compaq Diagnostics.
■
To select a category, choose one of two methods:
■
Select the Categories menu, then select a category from the
drop-down list.
■
Select a category icon on the toolbar.
To run diagnostic tests:
1. Select the Test tab.
2. In the scroll box, select the category or device you want to test.
3. Select the Quick, Complete, or Custom test type.
4. Select the Interactive or Unattended test mode.
5. Select the Begin Testing button.
6. View test information by selecting a report from the Status, Log, or
Error tab.
■
7.
To print the information or save it to a drive, select the File
menu, then select Print or Save As.
To exit, select the File menu!Exit.
NOTE: Compaq Diagnostics may intermittently fail the CPU speed test in
systems with AMD PowerNow! Installed.
1-20
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1.8 Design Overview
This section presents a design overview of key parts and features of the
computer. Refer to Chapter 3 for the illustrated parts catalog and
Chapter 5 for removal and replacement procedures.
The system board provides the following device connections:
■ Memory expansion board
■ Hard drive
■ Display
■ Keyboard/TouchPad
■ Audio
■ AMD K6-2+ and AMD K6-2 processor
■ Fan
■ PC Cards
■ Modem or modem/NIC
The Compaq Armada 100S and Notebook 100 use an electrical fan for
ventilation. The fan is controlled by a temperature sensor and is designed
to turn on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system power
consumption, power management/battery conservation configurations,
battery fast charging, and software applications. Exhaust air is displaced
through the ventilation grill located on the right side of the computer.
CAUTION: To properly ventilate the computer, do not allow the fan
intake vent on the bottom of the computer to be blocked.
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1-21
1.9 Computer External Components
The external components on the display and right side of the computer
are shown in Figure 1-2 and described in Table 1-4.
Figure 1-2. Display and Right Side Components
Table 1-4
Display and Right Side Components
Item
Component
Function
1
TouchPad and touch
buttons
2
Keyboard
3
4
5
6
7
Stereo speakers
Power state lights
Display release latch
Microphone
Activity/Lock lights
The TouchPad moves the mouse cursor, selects,
and activates.
The touch buttons function like the left and right
mouse button on an external mouse.
Provides alphanumeric keys, numeric keypad, 12
function keys, and special fn keys.
Produce high-quality stereo sound.
Indicate AC/battery power and charge status.
Opens the computer.
Allows for audio input.
Indicate mass storage device activity and
keyboard lock status.
Adjusts the volume of the stereo speakers.
Accepts CD-ROM disks.
Provides wireless communication between the
computer and another infrared-equipped device
using an infrared beam.
Accepts 3.5-inch diskettes.
8
9
10
Volume control
CD-ROM drive
Infrared port
11
Diskette drive
1-22
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The external components on the left side of the computer are shown in
Figure 1-3 and are described in Table 1-5.
Figure 1-3. Left Side Components
Table 1-5
Left Side Components
Item
Component
Function
1
Security cable slot
2
3
Power button
RJ-11 jack (internal
modem models only)
PC Card slot
Battery pack
Accepts an optional security cable to secure the
computer to a fixed object to prevent theft.
Turns the computer on or off or exits Standby.
Connects the modem cable to an internal
modem.
Supports 32-bit (CardBus) and 16-bit PC Cards.
Accepts either the standard 9-cell NiMH or
optional 8-cell Li ion battery packs. The battery
pack supplies power to the computer if external
power is not available.
4
5
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1-23
The external components on the rear of the computer are shown in
Figure 1-4 and described in Table 1-6.
Figure 1-4. Rear Components
Table 1-6
Rear Components
Item Component
Function
1
Connects a mono microphone, disabling the
built-in microphone.
Connects stereo speakers, headphones, or
headset.
This jack is driven by an amplifier and has
volume control. The internal computer speakers
are turned off when external speakers or
headphones are plugged into this jack.
Connects USB devices, such as cameras for
video conferencing, or hubs which connect
multiple USB devices.
The USB connector is a powered hub. When
running Windows 98, any combination of up to
five powered or unpowered hubs can be
connected in any sequence, as long as two
unpowered hubs are not connected next to
each other.
When running a lower version of Windows, or if
using a different operating system, up to two
hubs can be connected.
Connects an optional parallel device, such as a
printer.
Connects optional serial devices, such as a
mouse.
2
Mono microphone
jack
Stereo speaker/
headphone jack
3
Universal Serial Bus
(USB) connector
4
Parallel connector
5
Serial connector
continued
1-24
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Table 1-6 continued
Item Component
6
7
8
External monitor
connector
Keyboard/mouse
connector
AC Adapter connector
Function
Connects an optional external monitor,
overhead projector, or TV adapter.
Connects an optional full-sized keyboard or a
mouse. Both external mouse and computer
pointing device are active. An optional
splitter/adapter allows both an external
keyboard and mouse to be used at the same
time.
Connects the AC power adapter.
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1-25
chapter
2
T ROUBLESHOOTING
2.1 Service Considerations
When troubleshooting the Compaq Armada 100S and Notebook 100, it
is important to obtain all facts about the situation. Obtain details of the
problem and any circumstances surrounding the problem. Obtain all
error codes or beep codes. Once all facts have been gathered, determine
possible causes and search for issues.
2.2 Basic Troubleshooting Checklist
Use the following checklist in the event minor problems are
encountered:
■
Is the computer connected to an external power source or does it
have a fully charged battery pack installed?
■
Is the computer turned on and is the power indicator illuminated?
■
Are all cables connected properly and secure?
■
Did the diskette drive contain a non-bootable diskette when the
system was powered up?
■
Does the computer have all necessary device drivers?
■
Have printer drivers been installed for each application?
■
Was the Windows operating system properly exited?
■
Has the computer hard drive been scanned for viruses?
Troubleshooting
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2.3 Power-On Self Test (POST)
When the computer starts, the system BIOS runs a series of internal
checks on the hardware. This allows the computer to detect problems as
early as the power-on stage. The POST alerts you to problems by
displaying error messages.
If POST detects an error, the system displays an error message on the
display. If the error occurs before the display comes up, error codes or
system beeps indicate the POST error.
The value for diagnostic POST (378H) is written at the beginning of the
test. Therefore, if the test fails, you can determine where the problem
occurred by reading the last value written to POST 378H by the PIO
Debug Board Plug at the PIO port. The following table lists error codes
in sequential order on the PIO Debug Board.
Table 2-1
Error Codes
Code
Description
01h
Start of boot loader sequence.
02h
Initialize chipset.
03h
Memory sizing.
04h
Perform conventional RAM (1 640K) test with crossed pattern R/W.
05h
Move boot loader to the RAM.
06h
Start point of execution of boot loader in RAM.
07h
Shadow screen BIOS.
08h
Initialize clock synthesizer.
09h
Initialize audio controller.
0Ah
Detect internal ISA modem.
0Bh
Proceed with normal boot.
0Ch
Proceed with crisis boot.
0Fh
DRAM sizing.
st
10h
Initial L1, L2 cache, make stack and diagnose.
11h
Turn off fast A20 for POST, Reset GDT’s, 8259’s quickly.
continued
2-2
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Table 2-1 continued
Code
Description
12h
Signal power on reset on COMS.
13h
Initialize the chipset (DRAM).
14h
Search for ISA bus VGA adapter.
15h
Reset counter/timer 1, excite the RAM.
16h
User register config.
18h
Dispatch to 1st 64K RAM test.
19h
Checksum the ROM.
1Ah
Reset PIC’s (8259s).
1Bh
Initialize video adapter(s).
1Ch
Initialize video (6845 regs).
1Dh
Initialize color adapter.
1Eh
Initialize monochrome adapter.
1Fh
Test 8237A page registers.
2Oh
Perform keyboard self-test.
21h
Test and initialize keyboard controller.
22h
Check if RAM valid.
23h
Test battery fail & X-SUM.
24h
Test DMA controllers.
25h
Initialize 8237 controller.
26h
Initialize interrupt vectors table.
27h
RAM quick sizing.
28h
Protected mode entered safely.
29h
RAM test completed.
2Ah
Protected mode exit successful.
2Bh
Setup shadow.
2Ch
Prepare to initialize video.
2Dh
Search for monochrome adapter.
2Eh
Search for color adapter, VGA initialize.
continued
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2-3
Table 2-1 continued
Code
Description
2-4
2Fh
Sign-on messages displayed.
30h
Special init of keyboard ctlr.
31h
Test if keyboard present.
32h
Test keyboard interrupt.
33h
Test keyboard command Byte.
34h
Test, blank, and count all RAM.
35h
Protected mode entered safely (2).
36h
RAM test complete.
37h
Protected mode exit successfully.
38h
Update keyboard output port to disable gate of A20.
39h
Setup cache controller.
3Ah
Test if 18.2Hz periodic working.
3Bh
Initialize BIOS data area at 40.0.
3Ch
Initialize the hardware interrupt vector table.
3Dh
Search and initialize the mouse.
3Eh
Update NUMLOCK status.
3Fh
OEM initialization of COM and LPT ports.
40h
Configure the COM and LPT ports.
41h
Initialize the diskette drive.
42h
Initialize the hard disk.
43h
OEM’s unit of PM with USB.
44h
Initialize additional ROMs.
45h
Update NUMLOCK status.
46h
Test for coprocessor installed.
47h
OEM’s unit of power management (check SMI).
48h
OEM’s functions before boot (PC Card, CardBus).
49h
Dispatch to operation system boot.
4Ah
Jump into bootstrap code.
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2.4 Solving Common Problems
Table 2-2
Power
Problem
Possible Cause
The power button is
pressed and nothing
happens. The power
indicator does not light
up.
No AC or battery
power.
Solution
■ Check to ensure the AC
adapter is plugged in.
■ Check to ensure the
battery is charged.
■ Try another working
battery or adapter.
Table 2-3
Display
Problem
Possible Cause
There is no display on
either the internal LCD
or an external monitor.
I/O devices and
cables causing a
problem.
Solution
■ Try a working monitor or
LCD.
■ Check SW4 for proper
switch settings.
■ Remove I/O devices
and cables and
reconnect one by one to
determine which is
causing the problem.
Table 2-4
VGA Controller Failure
Problem
Possible Cause
There is no display on
either the internal LCD
or an external monitor,
yet the system passed
POST.
Faulty LCD or
Monitor.
Solution
■ Try another working
monitor or LCD module.
■ Remove I/O devices
and cables and
reconnect one by one to
determine which is
causing the problem.
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2-5
Table 2-5
LCD No Display
Problem
The LCD shows
nothing or abnormal
picture. The picture is
fine on an external
monitor.
Possible Cause
■ Improper switch
settings.
■ Faulty LCD display.
■ Cables not installed
properly.
■ LCD is not active
(toggle Fn+F5).
Solution
■ Check to see if SW4
is set properly.
■ Try a working LCD
display.
■ Check if D/A BD is
good.
■ Make sure cables are
installed properly.
Table 2-6
External Monitor No Display
Problem
The CRT monitor
shows nothing or
abnormal color. The
picture is fine on the
LCD.
Possible Cause
■ Monitor power cord
not installed
properly.
■ CRT monitor cable
not installed
properly.
Solution
■ Check the monitor’s
power cord.
■ Check the CRT
monitor cable.
■ Try a working monitor.
■ CRT monitor is
faulty.
■ External display not
active (toggle
Fn+F5).
2-6
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2.5 Test Errors
The following topics contain checklists to help isolate and correct errors
generated during POST.
Memory Test Error
■
Check extended SDRAM modules for proper installation.
■
Visually inspect the SDRAM socket for bent pins.
■
Try a working SDRAM module.
Keyboard Test Error
■
Check the keyboard cable.
■
If using an external PS/2 keyboard, ensure that it is working
properly by testing a working keyboard.
Diskette Drive Test Error
■
Ensure that BIOS is set up correctly. Use the SCU to verify.
■
Ensure that the diskette drive is connected properly.
■
Try another working diskette drive.
CD-ROM Drive Test Error
■
Try another working CD.
■
Ensure that the CD-ROM drive is connected properly.
■
Try another working CD-ROM drive.
Hard Drive Test Error
■
Check the hard disk drive settings.
■
Try another working hard disk drive.
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2-7
USB Board Test Error
■
Ensure that the USB device is installed properly.
■
Ensure that the USB driver is installed.
■
Verify that the USB device conforms to the correct standard, UHCI
as opposed to OHCI.
■
Try another working UHCI device.
Serial Port Test Error
■
Ensure that the mouse or other I/O devices are installed properly
(including associated drivers).
■
Ensure that the COM port is set properly.
■
Try another working device.
Parallel Port Test Error
■
Ensure that the PIO device is installed properly.
■
Check the LPT port settings.
■
Try another working device.
Audio Failure
2-8
■
Ensure that all cables and devices are connected properly.
■
Ensure that the appropriate software drivers are installed.
■
Try another working speaker, cable, and CD-ROM.
■
Ensure that there are no address or IRQ conflicts.
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chapter
3
I LLUSTRATED P ARTS C ATALOG
This chapter provides an illustrated parts breakdown and a reference for
spare part numbers and option part numbers for the Compaq Armada
100S and Notebook 100 Personal Computers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the computer
serial number and model number located on the bottom of the computer
(Figure 3-1).
Figure 3-1. Serial Number Location
Illustrated Parts Catalog
3-1
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3.2 Computer System Major Components
Figure 3-2. Computer System Major Components
3-2
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Table 3-1
Spare Parts: Computer System Major Components
Item
1
2a
2b
2c
2d
2e
2f
2g
3a
3b
3c
3d
4
5
Description
Spare Part Number
Display assembly
13.3-inch panel, TFT (used only with
204204-001
config. codes beginning with “FQ6”)
12.1-inch panel, HPA (used only with
222714-001,
config. codes beginning with “FFF”
216081-001, and
and “FQ4”)
176037-001
12.1-inch panel, TFT (used only with
222715-001,
config. codes beginning with “FFG”
212897-001, and
and “FQ5”)
176038-001
Miscellaneous Plastics Kit, includes:
176048-001
Left and right hinge covers
Speaker housing
RJ11 cover
PC Card door
I/O cover
Modem cover
Fan/CPU cover
Hardware Kit, includes:
176049-001
Speakers (2)
Real time clock battery and sponge
Processor bracket
Modem shield
Keyboard
176041-XXX
-AD1
Korean
-171
Arabic
Latin American
-181
Belgian
-161
Spanish
-201
Brazilian
-091
Norwegian
-081
Danish
-131
Portuguese
-051
French
-071
Spanish
-041
German
-101
Swedish
-211
Hungarian
-111
Swiss
-002
International
-031
U.K. English
-061
Italian
-001
U.S. English
-291
Japanese
Top cover
176043-001
Continued
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3-3
Computer System Major Components (continued)
3-4
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Table 3-1, Spare Parts: Computer System Major Components continued
Item
Description
Spare Part Number
6
7
8
9
10
11a
11b
11c
12
13
14
15
16
17
EMI shield
TouchPad
5.0-GB hard drive
System board
64-MB SDRAM (used only with config.
codes beginning with “FQ5” and “FQ6”)
64-MB SDRAM (used only with config.
codes “FQ45”, “FQ47”, and “FQ48”)
64-MB SDRAM (used only with config.
codes “FFG1” through “FFG4”)
64-MB SDRAM (used only with
config. codes “FFF5” and “FFF6”)
32-MB SDRAM (used only with config.
codes “FQ41” through “FQ44”)
32-MB SDRAM (used only with
config. codes “FFF1” through “FFF4)
Diskette drive, 1.44-Megabyte
Cable Kit, includes:
Diskette drive cable
Modem cable
CD-ROM drive cable
Base assembly
Battery pack
NiMH (standard)
Li ion (available only as an option)
Processor board
AMD K6-2+ 533-MHz processor (used only
with config. codes beginning with “FQ”)
AMD K6-2 475-MHz processor (used only
with config. codes beginning with “FF”)
24X CD-ROM drive
56 Kbps modem
Fan assembly
176002-001
176044-001
176040-001
207657-001
207656-001
189047-001
176035-001
207655-001
176034-001
176047-001
176004-001
176042-001
174373-001
174372-001
203099-001
176036-001
176039-001
176052-001
176051-001
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3-5
3.3 Miscellaneous Plastics Kit
Figure 3-3. Miscellaneous Plastics Kit Components
Table 3-2
Miscellaneous Plastics Kit Components
Spare Part Number 176048-001
Item
1
2
3
4
5
6
7
3-6
Description
Left and right hinge covers
Speaker housing
RJ11 cover
PC Card door
I/O cover
Modem cover
Fan/CPU cover
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3.4 Hardware Kit Components
Figure 3-4. Hardware Kit Components
Table 3-3
Hardware Kit Components
Spare Part Number 176049-001
Item
1
2
3
4
Description
Speakers (2)
Real time clock battery
Processor bracket
Modem shield
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3-7
3.5 Cable Kit Components
Figure 3-5. Cable Kit Components
Table 3-4
Spare Parts: Cable Kit Components
Spare Part Number 176004-001
Item
1
2
3
3-8
Description
Diskette drive cable
Modem cable
CD-ROM drive cable
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3.6 Mass Storage Devices
Figure 3-6. Mass Storage Devices
Table 3-5
Spare Parts: Mass Storage Devices
Item
1
2
3
Description
Spare Part Number
5.0-GB hard drive
24X CD-ROM drive (standard)
Diskette drive, 1.44-Megabyte
176040-001
176039-001
176047-001
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3-9
3.7 Miscellaneous
Table 3-6
Spare Parts: Miscellaneous (Not Illustrated)
Description
Spare Part Number
AC Adapter, 50 W
Automobile Adapter
174371-001
192378-001
Compaq Armada 100S and Notebook 100
Maintenance & Service Guide
Logo kit
190369-001
Memory expansion board
128 MB
64 MB
32 MB
Miscellaneous Screw Kit
PC Cards
Compaq Microcom 420 56K Global Modem
Compaq Netelligent 10/100 TX network card
Compaq Microcom 500 10/100 +56K combination
modem/network interface card
Power cord, black, 6 feet)
Australian
-011
Korean
Danish
-081
Swiss
International
-021
U.K. English
Italian
-061
U.S. English
Japanese
-291
Return Kit
3-10
176003-001
179966-001
179965-001
179964-001
176050-001
317900-001
335506-B21
321550-B21
246959-XXX
-AD1
-AG1
-031
-001
159541-001
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chapter
4
R EMOVAL AND R EPLACEMENT
P RELIMINARIES
NOTE: In most countries, there are no options for warranty repair other
than “whole unit return.” Check with your Geo Service Manager to
determine if warranty repair costs are covered before ordering spare
parts or performing repairs.
This chapter provides essential information for proper and safe removal
and replacement service.
4.1 Required Tools
You will need the following tools to complete the removal and
replacement procedures:
■
Magnetic Phillips screwdriver
■
Tool kit (includes connector removal tool, loopback plugs, and case
utility tool)
4.2 Service Considerations
Listed below are some of the considerations that you should keep in
mind during disassembly and assembly procedures.
IMPORTANT: As you remove each subassembly from the computer,
place it (and all accompanying screws) away from the work area to
prevent damage.
Plastic Parts
Using excessive force during disassembly and reassembly can damage
plastic parts. Use care when handling the plastic parts. Apply pressure
only at the points designated in the maintenance instructions.
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Cables and Connectors
Cables must be handled with extreme care to avoid damage. Apply only
the tension required to unseat or seat the cables during removal and
insertion. Handle cables by the connector whenever possible. In all
cases, avoid bending, twisting, or tearing cables. Ensure that cables are
routed in such a way that they cannot be caught or snagged by parts
being removed or replaced. Handle flex cables with extreme care; they
tear easily.
CAUTION: When servicing the computer, ensure that cables are
placed in their proper location during the reassembly process.
Improper cable placement can damage the computer.
4.3 Removable Drive Damage Prevention
Removable drives are fragile components that must be handled with
care. To prevent damage to the computer, damage to a removable drive,
or loss of information, observe these precautions:
4-2
■
Before removing or inserting a hard drive, shut down the computer.
If you are unsure whether the computer is off or in Hibernation, turn
the computer on, then shut it down.
■
Before removing a diskette drive or CD-ROM drive, ensure that a
diskette or disc is not in the drive. Ensure that the CD-ROM tray is
closed.
■
Before handling a drive, ensure that you are discharged of static
electricity. While handling a drive, avoid touching the connector.
■
Handle drives on surfaces that have at least one inch of shock-proof
foam.
■
Avoid dropping drives from any height onto any surface.
■
After removing a hard drive, place it into a static-proof bag.
■
After removing a CD-ROM drive or a diskette drive, place it into a
static-proof bag.
■
Do not use excessive force when inserting a drive into a drive bay.
■
Avoid exposing a hard drive to products that have magnetic fields
such as monitors or speakers.
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■
Avoid exposing a drive to temperature extremes or to liquids.
■
If a drive must be mailed, do the following: place the drive into a
bubble pack mailer or other suitable form of protective packaging;
label the package “Fragile: Handle With Care.”
4.4 Electrostatic Damage Prevention
Many electronic components are sensitive to electrostatic discharge
(ESD). Circuitry design and structure determine the degree of sensitivity.
Networks built into many integrated circuits provide some protection,
but in many cases the discharge contains enough power to alter device
parameters or melt silicon junctions.
A sudden discharge of static electricity from a finger or other conductor
can destroy static-sensitive devices or microcircuitry. Often the spark is
neither felt nor heard, but damage occurs. An electronic device exposed
to electrostatic discharge may not be affected at all and can work
perfectly throughout a normal cycle. It may function normally for a
while, then degrade in the internal layers, reducing its life expectancy.
4.5 Packaging and Transporting Precautions
Use the following grounding precautions when packaging and
transporting equipment:
■
To avoid hand contact, transport products in static-safe containers
such as tubes, bags, or boxes.
■
Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■
Keep electrostatic-sensitive parts in their containers until they arrive
at static-free workstations.
■
Place items on a grounded surface before removing them from their
container.
■
Always be properly grounded when touching a sensitive component
or assembly.
■
Place reusable electrostatic-sensitive parts from assemblies in
protective packaging or non-conductive foam.
■
Use transporters and conveyers made of antistatic belts and roller
bushings. Ensure that mechanized equipment used for moving
materials is wired to ground, and that proper materials were selected
to avoid static charging. When grounding is not possible, use an
ionizer to dissipate electric charges.
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4-3
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■
Cover the workstation with approved static-dissipative material
(refer to Table 4-2 later in this chapter).
■
Use a wrist strap connected to a properly grounded work surface and
use properly grounded tools and equipment.
■
Use field service tools, such as cutters, screwdrivers, and vacuums
that are conductive.
■
When using fixtures that must directly contact dissipative surfaces,
use fixtures made of static-safe materials only.
■
Keep work area free of nonconductive materials such as ordinary
plastic assembly aids and Styrofoam.
■
Handle electrostatic-sensitive components, parts, and assemblies by
the case or PCM laminate. Handle them only at static-free
workstations.
■
Avoid contact with pins, leads, or circuitry.
■
Turn off power and input signals before inserting or removing
connectors or test equipment.
4.7 Grounding Equipment and Methods
Grounding equipment must include either a wrist strap or a foot strap at
a grounded workstation.
4-4
■
When seated, wear a wrist strap connected to a grounded system.
Wrist straps are flexible straps with a minimum of one megaohm
±10% resistance in the ground cords. To provide proper ground,
wear a strap snug against the skin at all times. On grounded mats
with banana-plug connectors, connect a wrist strap with alligator
clips.
■
When standing, use foot straps and a grounded floor mat. Foot
straps (heel, toe, or boot straps) can be used at standing workstations
and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use them on both feet
with a minimum of one-megohm resistance between the operator
and ground. To be effective, the conductive strips must be worn in
contact with the skin.
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Other grounding equipment recommended for use in preventing
electrostatic damage include:
■
Antistatic tape
■
Antistatic smocks, aprons, or sleeve protectors
■
Conductive bins and other assembly or soldering aids
■
Non-conductive foam
■
Conductive tabletop workstations with ground cord of one-megohm
resistance
■
Static-dissipative table or floor mats with hard tie to ground
■
Field service kits
■
Static awareness labels
■
Material-handling packages
■
Non-conductive plastic bags, tubes, or boxes
■
Metal tote boxes
■
Electrostatic Voltage Levels and Protective Materials
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4-5
Table 4-1 shows how humidity affects the electrostatic voltage levels
generated by different activities.
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
NOTE: A product can be degraded by 700 volts.
Table 4-2 lists the shielding protection provided by antistatic bags and
floor mats.
Table 4-2
Static-Shielding Materials
4-6
Material
Use
Voltage Protection Level
Antistatic plastic
Bags
1,500 V
Carbon-loaded plastic Floor mats
7,500 V
Metallized laminate
15,000 V
Floor mats
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chapter
5
R EMOVAL AND R EPLACEMENT P ROCEDURES
NOTE: In most countries, there are no options for warranty repair other
than “whole unit return.” Check with your Geo Service Manager to
determine if warranty repair costs are covered before ordering spare
parts or performing repairs.
This chapter provides removal and replacement procedures for the
Compaq Armada 100S and Notebook 100 Series.
5.1 Serial Number
Report the computer serial number to Compaq when requesting
information or ordering spare parts. The serial number is located on the
bottom of the computer (Figure 5-1).
Figure 5-1. Serial Number Location
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5.2 Disassembly Reference Chart
Use the chart below to determine the section number to be referenced
when removing components from the computer.
5.3
5.4
5.5
5.6
5.7
5.8
5.9
Preparing the Computer for Disassembly
Battery Pack
Modem
Fan Assembly
CD-ROM Drive
Processor
Memory
Removing a Memory Expansion Board
Installing a Memory Expansion Board
5.10 Top Cover
5.11 Hard Drive
5.12 Real Time Clock (RTC) Battery
5.13 Keyboard
5.14 EMI Shield
5.15 TouchPad
5.16 Speakers
5.17 Display Assembly
5.18 Speaker Housing
5.19 System Board
5.20 Diskette Drive
5.3 Computer Disassembly Preparation
Perform the following steps before disassembling the computer. Consult
the computer reference guide for instructions on the following steps:
1. Remove any diskettes installed in the diskette drive.
2. Remove any CD-ROM discs installed in the CD-ROM drive.
3. Turn off the computer and close it.
4. Disconnect the AC Adapter and external devices.
5. Remove the battery pack (Section 5.4).
5-2
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5.4 Battery Pack
Battery Pack
Spare Part Numbers
Battery pack, NiMH
174373-001
Battery pack, Li ion
174372-001
1. Prepare the computer for disassembly (Section 5.3).
2. Turn the computer bottom side up with the right side facing forward.
3. Lift the battery tab up ➊ (Figure 5-2).
4. Slide the battery release switch to the left ➋.
5. Lift up the front edge of the battery pack and swing it away from
computer ➌.
6. Remove the battery pack.
Figure 5-2. Removing the Battery Pack
Reverse the removal procedure to replace the battery pack.
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5-3
5.5 Modem
Modem
Spare Part Numbers
56Kbps modem board
176052-001
Modem cover (spared in Plastics Kit)
176048-001
Modem shield (spared in Hardware Kit)
176046-001
Modem cable (spared in Cable Kit)
176004-001
1. Prepare the computer for disassembly (Section 5.3).
2. Turn the computer bottom side up with the front facing forward.
3. Remove the screw ➊ securing the modem cover to the
base assembly (Figure 5-3).
4. Lift the left side of the modem cover and swing it up and to the
right ➋.
5. Remove the modem cover.
Figure 5-3. Removing the Modem Cover
5-4
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6. Remove the two screws ➊ securing the modem shield to the
base assembly (Figure 5-4).
7. Remove the modem shield ➋.
Figure 5-4. Removing the Modem Shield
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5-5
8. Swing the plastic modem protector toward the back of the
computer ➊ (Figure 5-5).
9. Disconnect the modem cable from the system board ➋.
10. Lift the left side of the modem board to disconnect it from the
system board ➌.
11. If necessary, disconnect the modem cable from the modem board
and replace the modem cable ➍.
Figure 5-5. Removing the Modem
12. Remove the modem board.
Reverse the removal procedure to replace the modem.
5-6
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5.6 Fan Assembly
Fan Assembly
Spare Part Numbers
Fan assembly (includes fan shield, fan, and heat sink)
176051-001
Fan/CPU cover (spared in Plastics Kit)
176048-001
1. Prepare the computer for disassembly (Section 5.3).
2. Turn the computer bottom side up with the front facing forward.
3. Remove the four screws securing the fan/CPU cover to the base
assembly. Note that the two screws removed from the back edge of
the cover ➊ differ in size from the other two screws ➋ (Figure 5-6).
4. Remove the fan/CPU cover ➌.
Figure 5-6. Removing the Fan/CPU Cover
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5-7
5. Disconnect the fan cable ➊ from the system board (Figure 5-7).
6. Remove the four screws ➋ securing the fan assembly to the system
board.
7. Remove the fan assembly ➌.
Figure 5-7. Removing the Fan Assembly
Reverse the removal procedure to replace the fan assembly.
5-8
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5.7 CD-ROM Drive
CD-ROM Drive
Spare Part Numbers
24X Max CD-ROM drive
176039-001
CD-ROM drive cable (spared in Cable Kit)
176004-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the fan assembly (Section 5.6).
3. Disconnect the CD-ROM drive cable from the system board ➊
(Figure 5-8).
4. Remove the screw securing the CD-ROM drive to the base
assembly ➋.
5. Push on the back of the CD-ROM drive and slide the drive to the
left ➌.
Figure 5-8. Removing the CD-ROM Drive
6. Remove the CD-ROM drive.
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5-9
7. If necessary, disconnect the CD-ROM drive cable from the
CD-ROM drive (Figure 5-9).
Figure 5-9. Removing the CD-ROM Drive Cable
Reverse the removal procedure to replace the CD-ROM drive.
5-10
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5.8 Processor
Processor
Spare Part Numbers
AMD K6-2+ 533-MHz processor (used only with
config. codes beginning with “FQ”)
203099-001
AMD K6-2 475-MHz processor (used only with
config. codes beginning with “FF”)
176036-001
Processor bracket
176046-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the fan assembly (Section 5.6).
3. Swing the left side of the processor bracket up and to the right ➊
(Figure 5-10).
4. Remove the processor bracket ➋.
Figure 5-10. Removing the Processor Bracket
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5-11
5. Insert the tip of a flat-blade screwdriver into the left socket ➊.
This socket is marked “SKT OPEN” (Figure 5-11).
6. Swing the screwdriver to the right to release the processor ➋.
7. Remove the processor.
Figure 5-11. Removing the Processor
5-12
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When replacing the processor, make sure the white square is in the
upper-right corner ➊. Insert the tip of the screwdriver into the right
socket (marked “SKT CLOSE”) ➋ and swing the screwdriver to the
right to seat the processor ➌ (Figure 5-12).
Figure 5-12. Replacing the Processor
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5-13
5.9 Memory
Memory Expansion Board
Spare Part Numbers
128 MB memory expansion board
179966-001
64 MB memory expansion board
179965-001
32 MB memory expansion board
179964-001
The Compaq Armada 100S and Notebook 100 computers feature one
memory expansion slot, located under the fan assembly.
Removing a Memory Expansion Board
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the fan assembly (Section 5.6).
3. Spread the retaining tabs apart ➊. The memory expansion board tilts
upward (Figure 5-13).
4. Lift the edge of the memory expansion board and gently slide it out
of the memory expansion slot at a 45-degree angle ➋.
5. Place the memory expansion board in an electrostatic-safe container.
Figure 5-13. Removing a Memory Expansion Board
5-14
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Installing a Memory Expansion Board
All memory expansion boards are asymmetrically keyed (notched) to
ensure correct positioning.
1. Insert the memory expansion board into an empty memory
expansion slot at a 45-degree angle ➊ (Figure 5-14).
2. Push the memory expansion board down ➋ until the board is seated
in the plastic retention clips.
Figure 5-14. Installing a Memory Expansion Board
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5-15
5.10 Top Cover
Top Cover
Spare Part Numbers
Top cover
176043-001
1. Prepare the computer for disassembly (Section 5.3).
2. Turn the computer bottom side up, with the front facing forward.
3. Remove the six screws securing the top cover to the base assembly
(Figure 5-15).
Figure 5-15. Removing the Top Cover Screws
4. Turn the computer top side up, with the front facing forward.
5. Open the computer.
5-16
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6. Lift up the front edge of the top cover ➊ and swing it toward the
back of the computer ➋ (Figure 5-16).
Figure 5-16. Removing the Top Cover
7. Remove the top cover.
IMPORTANT: When installing the top cover, align the five tabs on the
back edge of the top cover with the slots in the speaker housing.
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5-17
5.11 Hard Drive
Hard Drive
Spare Part Numbers
5.0 GB hard drive
176040-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the top cover (Section 5.10).
3. Remove the two screws securing the hard drive to the base
assembly ➊ (Figure 5-17).
4. Lift up the right side of the hard drive ➋, and then pull the hard
drive to the right ➌ to disconnect it from the TouchPad assembly.
Figure 5-17. Removing the Hard Drive
5. Remove the hard drive.
Reverse the removal procedure to replace the hard drive.
5-18
Removal and Replacement Procedures
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5.12 Real Time Clock (RTC) Battery
NOTE: Removal of the RTC battery clears all information from CMOS.
Real Time Clock Battery
Spare Part Numbers
Real time clock battery (spared in Hardware Kit)
176049-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the top cover (Section 5.10).
3. Disconnect the RTC battery cable from the TouchPad ➊
(Figure 5-18).
4. Remove the RTC battery from the base assembly ➋.
Figure 5-18. Removing the RTC Battery
Reverse the removal procedure to replace the RTC battery.
Removal and Replacement Procedures
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5-19
5.13 Keyboard
Keyboard
Spare Part Numbers
Keyboard
Arabic
Belgian
Brazilian
Danish
French
German
Hungarian
International
Italian
Japanese
-171
-181
-201
-081
-051
-041
-211
-002
-061
-291
176041-XXX
-AD1
Korean
Latin American
-161
Spanish
-091
Norwegian
-131
Portuguese
-071
Spanish
-101
Swedish
-111
Swiss
-031
U.K. English
-001
U.S. English
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the top cover (Section 5.10).
5-20
Removal and Replacement Procedures
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3. Lift up the front edge of the keyboard ➊ and swing it back toward
the display (Figure 5-19).
4. Release the ZIF (zero insertion force) connector to which the
keyboard cable is attached ➋.
5. Disconnect the keyboard cable from the system board ➌.
Figure 5-19. Releasing the Keyboard and
Disconnecting the Keyboard Cable
6. Remove the keyboard.
IMPORTANT: When installing the keyboard, align the three tabs on the
back edge of the keyboard with the slots in the EMI shield.
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5-21
5.14 EMI Shield
EMI Shield
Spare Part Numbers
EMI shield
176002-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the top cover (Section 5.10).
3. Remove the keyboard (Section 5.13).
4. Remove the 12 screws securing the EMI shield to the base assembly
(Figure 5-20).
NOTE: Three different sizes of screws are removed in this step: the silver
screws are removed/installed in location ➊; the longer black screws are
removed/installed in location ➋; the shorter black screw is
removed/installed in location ➌.
Also note that one of the silver screws ➍ secures the display ground
cable to the EMI shield.
Figure 5-20. Removing the EMI Shield Screws
5-22
Removal and Replacement Procedures
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5. Lift up the front edge of the shield and swing it toward the back of
computer (Figure 5-21).
Figure 5-21. Removing the EMI shield
6. Remove the EMI shield.
Reverse the removal procedure to replace the EMI shield.
Removal and Replacement Procedures
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5-23
5.15 TouchPad
TouchPad
Spare Part Numbers
TouchPad
176044-001
1. Prepare the computer for disassembly (Section 5.3) and, in the order
below, remove the following components:
■ Top cover (Section 5.10)
■ Hard drive (Section 5.11)
■ RTC battery (Section 5.12)
■ Keyboard (Section 5.13)
■ EMI shield (Section 5.14)
2. Lift the back edge of the TouchPad to disconnect it from the system
board ➊ (Figure 5-22).
3. Remove the TouchPad ➋.
Figure 5-22. Removing the TouchPad
Reverse the removal procedure to replace the TouchPad.
5-24
Removal and Replacement Procedures
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5.16 Speakers
Speakers
Spare Part Numbers
Speakers (2; spared in Hardware Kit)
176049-001
1. Prepare the computer for disassembly (Section 5.3) and, in the order
below, remove the following components:
■ Top cover (Section 5.10)
■ Keyboard (Section 5.13)
■ EMI shield (Section 5.14)
2. Disconnect the speaker cables from the system board ➊
(Figure 5-23).
3. Remove the speakers from the speaker housing ➋.
Figure 5-23. Removing the Speakers
Reverse the removal procedure to replace the speakers.
Removal and Replacement Procedures
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5-25
5.17 Display Assembly
Display Assembly Components
Spare Part Numbers
13.3-inch panel, TFT (used only with config.
codes beginning with “FQ6”)
12.1-inch panel, HPA (used only with config.
codes beginning with “FFF” and “FQ4”)
12.1-inch panel, TFT (used only with config.
codes beginning with “FFG” and “FQ5”)
Left and right hinge covers
(spared in Plastics Kit)
204204-001
222714-001,
216081-001, and
176037-001
222715-001,
212897-001, and
176038-001
176048-001
1. Prepare the computer for disassembly (Section 5.3) and, in the order
below, remove the following components:
■ Top cover (Section 5.10)
■ Keyboard (Section 5.13)
■ EMI shield (Section 5.14)
2. Use a flat blade screwdriver to gently pry up and remove the left and
right hinge covers (Figure 5-24).
Figure 5-24. Removing the Hinge Covers
5-26
Removal and Replacement Procedures
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Part Number: 177845-002 File name: Ch05
3. Open the computer as far as it will open.
4. Disconnect the display video cable ➊, display inverter cable ➋, and
microphone cable ➌ (Figure 5-25).
Figure 5-25. Disconnecting the Display Cables
Removal and Replacement Procedures
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5-27
5. Remove the four screws ➊ securing the display hinges to the base
assembly (Figure 5-26).
6. Remove the display assembly ➋.
NOTE: Make sure the display assembly is supported and does not fall
when the screws are removed.
Figure 5-26. Removing the Display Assembly
5-28
Removal and Replacement Procedures
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Part Number: 177845-002 File name: Ch05
When installing the display assembly, make sure the display video
cable ➊ is routed behind the left speaker connector ➋ on the system
board (Figure 5-27).
Figure 5-27. Routing the Display Video Cable
Removal and Replacement Procedures
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Part Number: 177845-002 File name: Ch05
5-29
When replacing the system board or display assembly, it is imperative
that the DIP switches be set correctly. To set the display DIP switches on
the system board, follow these steps:
1. Locate the part number label on the display microphone cable ➊
(Figure 5-28).
2. Part numbers 541566850001/176038-001, 541566931001/
212897-001, and 413000020183/222715-001 correspond to the
12.1-inch, TFT display assemblies. If these part numbers are on the
label, make sure the display DIP switch on the system board is set
according to setting ➋.
Part numbers 541566850002/176037-001 and 541566931003/
216081-001 correspond to two of the 12.1-inch, HPA display assemblies.
If these part numbers are on the label, make sure the display DIP switch
on the system board is set according to setting ➌.
Part number 413000020228/222714-001 corresponds to the third
12.1-inch, HPA display assembly. If this part number is on the label,
make sure the display DIP switch on the system board is set according
to setting 4.
Part number 541566931002/204204-001 corresponds to the 13.3-inch,
TFT display assembly. If this is the part number on the label, make sure
the display DIP switch on the system board is set according to setting
5.
Figure 5-28. Setting the Display DIP Switches
3. After the DIP switch settings have been verified, reassemble the
computer.
5-30
Removal and Replacement Procedures
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5.18 Speaker Housing
Speaker Housing
Spare Part Numbers
Speaker housing (spared in Plastics Kit)
176048-001
I/O cover (spared in Plastics Kit)
176048-001
1. Prepare the computer for disassembly (Section 5.3) and, in the order
below, remove the following components:
■ Top cover (Section 5.10)
■ Keyboard (Section 5.13)
■ EMI shield (Section 5.14)
■ Display assembly (Section 5.17)
2. Position the computer so the rear panel faces forward.
3. Remove the screw securing the I/O cover to the speaker housing ➊
(Figure 5-29).
4. Flex the middle of the I/O cover away from the computer ➋.
Figure 5-29. Removing the I/O Cover
5. Remove the I/O cover.
Removal and Replacement Procedures
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5-31
6. Remove the five screws securing the speaker housing to the base
assembly ➊ (Figure 5-30).
7. Remove the speaker housing ➋.
Figure 5-30. Removing the Speaker Housing
Reverse the removal procedure to replace the speaker housing.
5-32
Removal and Replacement Procedures
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5.19 System Board
System Board
Spare Part Numbers
64 MB SDRAM (used only with config. codes
beginning with “FQ5” and “FQ6”)
207657-001
64 MB SDRAM (used only with config. codes
“FQ45”, “FQ47”, and “FQ48”)
207656-001
64 MB SDRAM (used only with config. codes
“FFG1” through “FFG4”)
189047-001
64 MB SDRAM (used only with config. codes
“FFF5” and “FFF6”)
176035-001
32 MB SDRAM (used only with config. codes
“FQ41” through “FQ44”)
207655-001
32 MB SDRAM (used only with config. codes
“FFF1” through “FFF4)
176034-001
RJ11 cover (spared with Plastics Kit)
176048-001
PC Card door (spared with Plastics Kit)
176048-001
IMPORTANT: When replacing the system board, it is imperative that the
DIP switches be set correctly. Refer to Section 5.17 for information on
setting the display DIP switches.
1. Prepare the computer for disassembly (Section 5.3) and, in the order
below, remove the following components:
■ Top cover (Section 5.10)
■ Hard drive (Section 5.11)
■ RTC battery (Section 5.12)
■ Keyboard (Section 5.13)
■ EMI shield (Section 5.14)
■ TouchPad (Section 5.15)
■ Speakers (Section 5.16)
■ Display assembly (Section 5.17)
■ Speaker housing (Section 5.18)
2. Turn the computer bottom side up with the rear panel
facing forward.
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5-33
3. Remove the two screws securing the system board to the
base assembly (Figure 5-31).
Figure 5-31. Removing the System Board Screws
4. Turn the computer top side up with the front facing forward.
5-34
Removal and Replacement Procedures
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Part Number: 177845-002 File name: Ch05
5. If installed, remove the RJ11 cover from the left side of the
computer ➊ (Figure 5-32).
6. Disconnect the diskette drive LIF (low insertion force) cable from
the system board ➋.
7. Remove the system board from the base assembly ➌.
Figure 5-32. Removing the System Board
IMPORTANT: When installing the system board, make sure the diskette
drive cable does not get trapped underneath the system board.
Removal and Replacement Procedures
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5-35
If necessary, remove the PC Card door by partially opening the door ➊,
flexing the middle of the door away from the computer ➋, and removing
the door (Figure 5-33).
Figure 5-33. Removing the PC Card Door
5-36
Removal and Replacement Procedures
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Part Number: 177845-002 File name: Ch05
5.20 Diskette Drive
Diskette Drive
Spare Part Numbers
Diskette drive, 1.44 MB
176047-001
Diskette drive cable (spared in Cable Kit)
176004-001
1. Prepare the computer for disassembly (Section 5.3) and, in the order
below, remove the following components:
■ Top cover (Section 5.10)
■ Hard drive (Section 5.11)
■ RTC battery (Section 5.12)
■ Keyboard (Section 5.13)
■ EMI shield (Section 5.14)
■ TouchPad (Section 5.15)
■ Speakers (Section 5.16)
■ Display assembly (Section 5.17)
■ Speaker housing (Section 5.18)
■ System board (Section 5.19)
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5-37
2. Lift the back edge of the diskette drive ➊ and swing it up and
toward the front of the base assembly ➋ (Figure 5-34).
Figure 5-34. Removing the Diskette Drive
3. Remove the diskette drive.
5-38
Removal and Replacement Procedures
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If necessary, remove the diskette drive cable by releasing the ZIF
connector ➊ to which the cable is attached and disconnecting the
cable ➋ (Figure 5-35).
Figure 5-35. Disconnecting the Diskette Drive Cable
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5-39
When installing the diskette drive, first insert the front of the drive
through the opening in the base assembly ➊, then lower the back edge of
the drive into the base assembly ➋. Make sure the FPC cable ➌ on the
back of the drive fits inside the diskette drive shield (Figure 5-36).
Figure 5-36. Installing the Diskette Drive
5-40
Removal and Replacement Procedures
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Part Number: 177845-002 File name: Ch05
appendix
A
C ONNECTOR P IN A SSIGNMENTS
Table A-1
RJ-11
Connector
1 3 5 7
2 4 6 8
Pin
Signal
1
NC_J3A
2
NC_J3B
3
TIP
4
RING
5
NC_J3C
6
NC_J3D
7
Unused
8
Unused
Table A-2
Serial Connector
1
2
6
3
7
4
8
5
9
Pin
Signal
Pin
Signal
1
Carrier detect
6
Data set ready
2
Receive data
7
Ready to send
3
Transmit data
8
Clear to send
4
Data terminal ready
9
Ring indicator
5
Ground
Connector Pin Assignments
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Pages: 8 Words: 693 Template: c:\msoffice\templates\ref\ref.dot
Part Number: 128679-005 File name: Appa.doc
A-1
Table A-3
Microphone Jack
Connector
1
Pin
Signal
1
Audio in
2
Ground
2
Table A-4
Stereo Speaker/Headphone Jack
Connector
1
Pin
Signal
1
Audio out
2
Ground
2
Table A-5
Stereo Line-in Jack
Connector
1
A-2
Pin
Signal
1
Audio in
2
Ground
2
Connector Pin Assignments
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Table A-6
Parallel Connector
13
12
25
11
24
10
23
9
22
8
21
7
20
6
19
18
4
17
3
16
2
15
Pin
Signal
1
Strobe
14
Auto linefeed
2
Data bit 0
15
Error
3
Data bit 1
16
Initialize printer
4
Data bit 2
17
Select in
5
Data bit 3
18
Ground
6
Data bit 4
19
Ground
7
Data bit 5
20
Ground
8
Data bit 6
21
Ground
9
Pin
5
14
Signal
Data bit 7
22
Ground
Acknowledge
23
Ground
11
Busy
24
Ground
12
Paper end
25
Ground
13
Select
10
1
Connector Pin Assignments
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A-3
Table A-7
Docking Connector
30
60
90
120
Pin
Signal
1
31
61
91
Pin
Signal
1
EBOXL
29
XA3/R IN
2
AGND
30
MID0/MIC in
3
EBOXS1
31
AUGND
4
RED
32
XA0/L out
5
AGND
33
XSD/MIC SN
6
GREEN
34
XA1/R out
7
AGRD
35
GND
8
BLUE
36
GND
9
AGND
37
EXPCLK2
10
VSYNC
38
+3.3V
11
HSYNC
39
EXPCLK0
12
DDC DAT
40
+5V (8051VCC)
13
DDC CLK
41
EXPCLK
14
GND
42
EBOXS2
15
INDEX
43
GND
16
RDATA
44
EBOXL
17
TRK0
45
EBOXL /GND
18
WDATA
46
SRDY
19
WGATE
47
EBOXS1 /GND
20
STEP
48
RI1 EX
21
DIR
49
GND
22
POWER on
50
SLCT LD0
23
SYS reset
51
PE LD1
24
GND
52
ACK LD2
25
DSKCHG
53
BUSY LD3
26
+5 V (VDD)
54
GND
27
AUGND
55
STRB LD4
28
XA2/L in
56
ALF LD5
Continued
A-4
Connector Pin Assignments
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Table A-7 continued
Pin
Signal
Pin
Signal
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
PS2 VCC
SERIRQ
PS2 CLK
EXPREQ
AD[29]
AD[31]
AD[30]
AD[28]
AD[26]
GND
AD[24]
AD[22]
AD[20]
AD[18]
AD[16]
GND
AD[15]
AD[13]
AD[11]
AD[09]
GND
AD[06]
AD[04]
AD[02]
AD[00]
GND
FRAME
TRDY
STOP
PAR
CBE0
CBE1
GND
KB CLK
INIT LD6
SLCTIN LD7
GND
PDATA0 LD8
PDATA1 LD9
PDATA2 LD10
PDATA3 LD11
GND
PDATA4 LD12
PDATA5 LD13
PDATA6 LD14
PDATA7 LD15
GND
ERROR LCLK
RXD1 LVREQ
TXD1 LCREQ
RTS1 LEN
GND
CTS1 LIIC CLK
DTR1 LIIC DAT
DSR1 EX
DCD1 EX
12C DATA
GND
12C CLK
GND
HDSEL
GND
WPROT
EBOXS2 /GND
ERDY
EBOXL /GND
FLUSHREQ
MEMACK
Continued
Connector Pin Assignments
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A-5
Table A-7 continued
Pin
Signal
Pin
125
RSVD1/M CTRL2
151
AD[12]
126
XSC/L OUT SN
152
AD[10]
127
RSVD2/M OFF HOOK
153
AD[08]
128
KB DATA
154
GND
129
MGND
155
AD[07]
130
STANDBY
156
AD[05]
131
M DRZP
157
AD[03]
132
M DRXN
158
AD[01]
133
VBATT
159
GND
134
EXPGNT
160
CBE3
135
VBATT
161
CBE2
136
GND
162
IRDY
137
VBATT
163
DEVSEL
138
PS2 DATA
164
LOCK
139
VBATT
165
OERR
140
AD[25]
166
SERR
141
VBATT
167
GND
142
AD[27]
168
RSVD3
143
VBATT
169
M 12C CLK
144
AD[23]
170
M 12C DATA
145
GND
171
M RING
146
AD[21]
172
MGND
147
AD[19]
173
M DXTN
148
AD[17]
174
GND
Signal
149
GND
175
M DXTP
150
AD[14]
176
MSTRBAT
A-6
Connector Pin Assignments
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Part Number: 128679-005 File name: Appa.doc
Table A-8
External Keyboard/Mouse Connector
Connector
6
5
4
3
KEY
2
1
Pin
Signal
1
Keyboard/mouse data
2
Keyboard/mouse data
3
Ground
4
+5 VDC
5
Keyboard/mouse CLK
6
Keyboard/mouse CLK
Table A-9
External Monitor Connector
5
4
10
15
3
2
8
KEY
14
13
1
7
12
Pin
6
11
Pin
Signal
1
Red analog
2
Green analog
10
Ground
3
Blue analog
11
NC
4
NC
12
DDC data
5
Ground
13
Horizontal sync
6
Ground
14
Vertical sync
7
Ground
15
DDC clock
8
Ground
9
Signal
NC
Connector Pin Assignments
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A-7
appendix
B
P OWER C ORD S ET R EQUIREMENTS
3-Conductor Power Cord Set
The wide range input feature of the Compaq Armada 100S and
Notebook 100 Personal Computers permit them to operate from any line
voltage from 100 to 120 volts or 220 to 240 volts AC.
The power cord sets received with the computer meet the requirements
for use in the country where the equipment is purchased.
Power cord sets for use in countries outside the United States must meet
the requirements of the country where the computer is used. For more
information on power cord set requirements, contact a Compaq
authorized reseller or service provider.
General Requirements
The requirements listed below are applicable to all countries:
1. The length of the power cord set must be at least 5.00 feet (1.5 m)
and a maximum of 6.50 feet (2.0 m).
2. All power cord sets must be approved by an acceptable accredited
agency responsible for evaluation in the country where the power
cord set will be used.
3. The power cord set must have a minimum current capacity of 10A
and a nominal voltage rating of 125 or 250 volts AC, as required by
each country’s power system.
4. The appliance coupler must meet the mechanical configuration of an
EN 60 320/IEC 320 Standard Sheet C13 connector for connecting
with the appliance inlet on the back of the computer.
Power Cord Set Requirements
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B-1
Country-Specific Requirements
3-Conductor Power Cord Set Requirements—By Country
Country
Accredited Agency
Applicable Note
Numbers
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
JIS
3
The Netherlands
KEMA
1
Norway
NEMKO
1
Sweden
SEMKO
1
Switzerland
SEV
1
United Kingdom
BSI
1
United States
UL
2
Notes
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor,
1.0 mm2 conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency
responsible for evaluation in the country where it will be used.
B-2
2.
The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type
with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A, 250V)
configuration.
3.
The appliance coupler, flexible cord, and wall plug must bear a
“T” mark and registration number in accordance with the Japanese
Dentori Law. The flexible cord must be Type VCT or VCTF,
3-conductor, 0.75mm2 conductor size. The wall plug must be a
two-pole grounding type with a Japanese Industrial Standard
C8303 (15A, 125V) configuration.
Power Cord Set Requirements
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INDEX
1
12.1-inch, HPA
display assembly
spare part number, 3-3, 5-26
12.1-inch, TFT
display assembly
spare part number, 3-3, 5-26
13.3-inch, TFT
display assembly
spare part number, 3-3, 5-26
A
AC Adapter
spare part number, 3-10
activity lights
illustrated, 1-22
Advanced CPU Controls menu, 1-15
applications. See software
Automobile Adapter
spare part number, 3-10
B
base enclosure
illustrated, 3-2
spare part number, 3-5
battery
pack
illustrated, 1-23
battery pack
illustrated, 3-2
Li ion
spare part number, 5-3
spare part number, 3-5
Ni MH
spare part number, 3-5, 5-3
removing, 5-3
C
Cable Kit
components, illustrated, 3-2, 3-8
spare part number, 3-5, 3-8
cables, 4-2
CD-ROM drive
cable
disconnecting, 5-9, 5-10
illustrated, 3-2, 3-8
illustrated, 1-22, 3-2, 3-9
removing, 5-9
spare part number, 3-5, 3-9, 5-9
checklist, troubleshooting, 2-1
Compaq configuration record utility,
1-17
Compaq Microcom 420 56K PC Card
modem, spare part number, 3-10
Compaq Netelligent 10/100 TX PC
Card network card, spare part
number, 3-10
components
display assembly, 1-22
left side, 1-23
components
rear, 1-24
right side, 1-22
Components menu, 1-12
computer
features, 1-4
models, 1-2
computer system major components,
3-2
connector pin assignments, A-1
connectors, 4-2
Index I-1
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Part Number: 177845-002 File name: Index
D
design overview, 1-21
disassembly
preparing the computer, 5-2
reference chart, 5-2
diskette drive
cable
disconnecting, 5-35, 5-39
illustrated, 3-2, 3-8
illustrated, 1-22, 3-2, 3-9
installing, 5-40
removing, 5-38
spare part number, 3-5, 3-9, 5-37
Disks menu, 1-10
display
DIP switch settings, 5-30
DIP switches
setting, 5-33
release latch
illustrated, 1-22
display assembly, 5-26
12.1-inch spare part number, 5-26
12.1-inch, HPA spare part number,
5-26
12.1-inch, HPA, spare part number,
3-3
12.1-inch, TFT, spare part number,
3-3
13.3-inch, TFT spare part number,
5-26
13.3-inch, TFT, spare part number,
3-3
components, 1-22
disconnecting cables, 5-27
illustrated, 3-2
removing, 5-28
video cable routing, 5-29
docking connector, pinout, A-4
E
electrostatic
voltage levels, 4-6
electrostatic discharge (ESD)
preventing damage, 4-3
EMI shield
illustrated, 3-2
removing, 5-22
spare part number, 3-5, 5-22
ESD. See electrostatic discharge
Exit menu, 1-16
external keyboard
connector
pinout, A-7
external monitor
connector
pinout, A-7
external monitor connector
illustrated, 1-25
external mouse
connector
pinout, A-7
F
fan assembly
illustrated, 3-2
removing, 5-8
spare part number, 3-5, 5-7
fan/CPU cover
illustrated, 3-2, 3-6
removing, 5-7
features, 1-4
floppy disk drive. See diskette drive
G
grounding procedures, 4-4
H
hard drive
illustrated, 3-2, 3-9
removing, 5-18
spare part number, 3-5, 3-9, 5-18
Hardware Kit
components
illustrated, 3-2
components, illustrated, 3-7
spare part number, 3-3, 3-7
headphone jack
illustrated, 1-24
headphone jack, pinout, A-2
hibernation, 1-7
hinge covers
illustrated, 3-2, 3-6
removing, 5-26
I-2 Index
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I
I/O cover
illustrated, 3-2, 3-6
removing, 5-31
illustrated parts catalog, 3-1
infrared port
illustrated, 1-22
K
keyboard
connector
illustrated, 1-25
pinout, A-7
disconnecting cables, 5-21
illustrated, 1-22, 3-2
removing, 5-20
spare part number, 3-3, 5-20
L
left side components, 1-23
logo kit
spare part number, 3-10
M
mass storage devices, 3-9
memory
menu, 1-10
options/upgrade table, 1-5
memory expansion board
128 MB
spare part number, 3-10, 5-14
32 MB
spare part number, 3-10, 5-14
64 MB
spare part number, 3-10, 5-14
installing, 5-15
removing, 5-14
microphone
illustrated, 1-22
jack, pinout, A-2
Miscellaneous Plastics Kit
components, 3-2, 3-6
spare part number, 3-3, 3-6
Miscellaneous Screw Kit, 3-10
miscellaneous spare part numbers, 3-10
model naming convention, 1-2
model table, 1-2
models, computer, 1-2
modem
cable, illustrated, 3-8
cover
illustrated, 3-2, 3-6
removing, 5-4
illustrated, 3-2
removing, 5-6
shield
illustrated, 3-2, 3-7
removing, 5-5
spare part number, 3-5, 5-4
modem/network interface card
combination, 3-10
PC Card
Compaq Microcom 500 10/100
+56K
spare part number, 3-10
monitor
connector, pinout, A-7
mono microphone jack
illustrated, 1-24
mouse
connector
illustrated, 1-25
pinout, A-7
N
naming convention
model, 1-2
network card, 3-10
Index I-3
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P
R
packaging precautions, 4-3
parallel connector
illustrated, 1-24
pinout, A-3
parts catalog, 3-1
PC Card
door
illustrated, 3-2, 3-6
removing, 5-36
PC Card slot
illustrated, 1-23
PCMCIA. See PC Cards
plastic parts, 4-1
POST (Power-On-Self-Test), 2-2
POST (Power-On-Self-Test) error
codes, 2-2
power
button
illustrated, 1-23
cord
set requirements, B-1
spare part number, 3-10
management functions, 1-6
Power menu, 1-13
precautions
electrostatic damage, 4-3
packaging, 4-3
removable drives, 4-2
transporting, 4-3
workstation, 4-4
precautions:, 4-3
problem solving. See troubleshooting
processor
475-MHz
spare part number, 5-11
533-MHz
spare part number, 5-11
bracket
illustrated, 3-2, 3-7
removing, 5-11
illustrated, 3-2
installing, 5-13
removing, 5-12
spare part number, 3-5
real time clock battery
illustrated, 3-2, 3-7
removing, 5-19
rear components, 1-24
removable drives
preventing damage, 4-2
removal and replacement procedures,
5-1
report
Show Details and Differences, 1-19
Show Only Differences, 1-18
Return Kit
spare part number, 3-10
right side components, 1-22
RJ11 cover
illustrated, 3-2, 3-6
removing, 5-35
RJ-11 jack
illustrated, 1-23
RJ-11 jack, pinout, A-1
RTC battery
illustrated, 3-2, 3-7
removing, 5-19
S
SCU
main screen, 1-8
starting, 1-7
security cable slot
illustrated, 1-23
serial connector
illustrated, 1-24
pinout, A-1
serial number, x
location, 3-1, 5-1
service consideration, 2-1, 4-1
setup configuration utility, 1-7
Show Details and Differences report,
1-19
Show Only Differences report, 1-18
software
diagnostics, 1-20
hibernation, 1-7
power management functions, 1-6
setup configuration utility (SCU), 1-7
Standby, 1-7
I-4 Index
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solving problems. See troubleshooting
spare parts
miscellaneous, 3-10
speaker
housing, 5-31
removing, 5-32
speaker housing
illustrated, 3-2, 3-6
speaker jack
illustrated, 1-24
speakers
illustrated, 1-22, 3-2, 3-7
removing, 5-25
Standby, 1-7
Startup menu, 1-9
static electricity. See electrostatic
discharge
static shielding materials, 4-6
stereo
line-in jack, pinout, A-2
speaker jack, pinout, A-2
Suspend Controls menu, 1-15
Suspend-to-Disk, 1-7
Suspend-to-RAM, 1-7
system board
32 MB
spare part number, 3-5
64 MB
spare part number, 3-5
illustrated, 3-2
removing, 5-35
system board, 32 MBRAM
spare part number, 5-33
system board, 64 MB
spare part number, 5-33
system components
illustrated, 3-2
T
technician notes, x
tools, 4-1
top cover
illustrated, 3-2
removing, 5-16
spare part number, 3-3, 5-16
touch buttons
illustrated, 1-22
TouchPad
illustrated, 1-22, 3-2
removing, 5-24
spare part number, 3-5, 5-24
transporting precautions, 4-3
troubleshooting, 1-16, 2-1
checklist, 2-1
CRT monitor, 2-6
display, 2-5
external monitor no display, 2-6
LCD no display, 2-6
POST error codes, 2-2
power, 2-5
test errors, 2-7
VGA controller failure, 2-5
U
universal serial bus (USB) connector
illustrated, 1-24
V
volume control
illustrated, 1-22
W
workstation precautions, 4-4
Index I-5
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Part Number: 177845-002 File name: Index
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