Ricoh | D5500 | Operating Instructions - Firmware Center

Operating Instructions
For safe and correct use, be sure to read "Safety Information" before using the product.
TABLE OF CONTENTS
Introduction......................................................................................................................................................... 5
How to Read This Manual ................................................................................................................................ 6
Symbols...........................................................................................................................................................6
Disclaimer........................................................................................................................................................6
Notes............................................................................................................................................................... 6
1. Before Using This Product
Product Overview............................................................................................................................................... 7
Operating Screens............................................................................................................................................. 9
Operating the Screen Using Your Fingers......................................................................................................12
Viewing the Whiteboard Screen.....................................................................................................................14
Main Operation Panel Icons.......................................................................................................................15
Viewing the Page Operation Panel............................................................................................................ 16
Quitting the Whiteboard............................................................................................................................. 17
2. Using the Whiteboard
Writing on the Whiteboard Screen................................................................................................................ 19
Editing Written Information on the Screen..................................................................................................... 20
Erasing Written Information.............................................................................................................................22
Changing the Magnification of the Screen.................................................................................................... 24
Changing the Display Magnification Using Your Fingers........................................................................ 24
Changing the Display Magnification with the Pen....................................................................................24
Editing Pages.................................................................................................................................................... 27
Selecting a Page.......................................................................................................................................... 27
Adding a Page............................................................................................................................................. 28
Deleting Pages............................................................................................................................................. 29
3. Displaying an Image and Writing Information
Displaying an Image from a Computer and Writing Information................................................................ 31
Switch the Display Screen...........................................................................................................................31
Writing to the Whiteboard While Displaying an Image from a Video Conferencing Device...................34
Video Conferencing with the Whiteboard.................................................................................................34
4. Sharing the Whiteboard
Overview of Remote Whiteboard Sharing.................................................................................................... 37
Hosting Remote Whiteboard Sharing............................................................................................................ 39
Closing Remote Whiteboard Sharing........................................................................................................ 40
1
Participating in Remote Whiteboard Sharing................................................................................................ 41
Leaving Remote Whiteboard Sharing........................................................................................................42
5. Saving and Importing Pages
Saving to USB Memory................................................................................................................................... 43
Sending Written Information by E-Mail......................................................................................................... 44
Importing a File.................................................................................................................................................46
6. Checking the Whiteboard Settings
Displaying the Desktop.................................................................................................................................... 49
Opening General Settings...............................................................................................................................51
Things You Can Do with General Settings..................................................................................................... 52
Adjusting the Position of the Touch Sensor.................................................................................................52
Displaying the Version or Copyright Information......................................................................................53
Opening Administrator Settings Information..................................................................................................54
Things You Can Do with the Administrator Settings.......................................................................................56
Changing the Administrator Password.......................................................................................................56
Configuring Network Settings.....................................................................................................................56
Setting the Date and Time........................................................................................................................... 57
Configuring Region and Language Settings..............................................................................................57
Adding Your Remote License...................................................................................................................... 60
Adding a Remote Contact List.....................................................................................................................61
Configuring SMTP Server Settings..............................................................................................................61
Adding an Address Book............................................................................................................................ 62
Collecting Logs.............................................................................................................................................63
Updating Your System.................................................................................................................................64
Collecting Backup Files............................................................................................................................... 64
Restoring the Defaults.................................................................................................................................. 65
Exporting Configuration Settings................................................................................................................ 65
Importing Configuration Settings................................................................................................................ 66
Configuring USB Memory Device Settings................................................................................................67
Removing a USB Memory Device..............................................................................................................68
Displaying the Touch Keyboard................................................................................................................. 68
7. Using Remote Viewer
Installing Remote Viewer................................................................................................................................. 69
2
Uninstalling Remote Viewer from the Computer........................................................................................70
Starting Remote Viewer................................................................................................................................... 71
Viewing the Remote Viewer Screen........................................................................................................... 71
Managing Remote Viewer.............................................................................................................................. 73
8. Troubleshooting
If an Error Message is Displayed during Startup...........................................................................................75
If a Message is Displayed during Operations............................................................................................... 76
Sensor Adjustment-Related Message.........................................................................................................76
Whiteboard Sharing-Related Error Messages..........................................................................................76
PDF file Saving-Related Error Messages................................................................................................... 79
System-Related Error Messages................................................................................................................. 81
Configuration Settings-Related Error Messages....................................................................................... 81
Other Error Messages................................................................................................................................. 83
If You Have Trouble Using the System........................................................................................................... 84
When Turning the System On/Off............................................................................................................. 84
When Using the Pen.................................................................................................................................... 84
When Using the Display..............................................................................................................................85
When Using the Whiteboard......................................................................................................................87
When Using the System as a Monitor........................................................................................................89
When Sharing a Whiteboard..................................................................................................................... 90
When Using a USB Memory Device..........................................................................................................90
Checking Communication Status during Remote Whiteboard Sharing.......................................................91
9. Appendix
Maintenance.................................................................................................................................................... 93
Inserting a Battery into the Pen....................................................................................................................93
Replacing the Pen Nib.................................................................................................................................95
Replacing the Pen Bottom............................................................................................................................96
Cleaning the Display................................................................................................................................... 97
Adjusting the Display....................................................................................................................................... 99
Picture Menu................................................................................................................................................ 99
Option Menu............................................................................................................................................. 100
Setting Menu..............................................................................................................................................102
Specifications................................................................................................................................................. 104
3
Trademarks.....................................................................................................................................................108
INDEX...........................................................................................................................................................109
4
Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
5
How to Read This Manual
Symbols
This manual uses the following symbols:
Indicates points to pay attention to when using the machine.
Indicates supplementary explanations of the machine’s functions, and instructions on resolving user
errors.
[]
Indicates the names of keys on the machine's display or control panels.
Indicates instructions in book form.
Disclaimer
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or
data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or
any results from the data executed by you.
Notes
Contents of this manual are subject to change without prior notice.
Some illustrations in this manual might be slightly different from the machine.
The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your office products.
Two kinds of size notation are employed in this manual.
6
1. Before Using This Product
This chapter provides an overview of the product.
Product Overview
You can easily start using your Interactive Whiteboard D5500 (hereinafter referred to as the "Interactive
Whiteboard"). When you turn the power ON, the whiteboard application starts up automatically.
Interactive Whiteboard can be used in various ways according to your needs.
CUE162
For details about how to use this product as a whiteboard, see page 9 "Operating Screens", as well
as how to view the whiteboard screen, see page 14 "Viewing the Whiteboard Screen".
Using the display as a whiteboard
You can use the display as a whiteboard and freely write information onto it.
The information written on the screen is managed by individual "pages", which can be added and
deleted. You can also switch between pages and edit written information, as well as add new
information to pages. See page 19 "Using the Whiteboard".
Displaying an image from a device such as a computer and writing over it
You can connect a device such as a computer to Interactive Whiteboard to display an image and
write information over it. You can record the displayed images and written information.
For details about how to display an image from a device such as a computer and to write over it,
see page 31 "Displaying an Image from a Computer and Writing Information".
7
1. Before Using This Product
Combining Interactive Whiteboard with a video conferencing device
You can connect a video conferencing device to Interactive Whiteboard and use it while
displaying images from the system.
For details about how to combine Interactive Whiteboard with a video conferencing system, see
page 34 "Writing to the Whiteboard While Displaying an Image from a Video Conferencing
Device".
Saving/Importing whiteboard contents
The information written on the screen and the displayed images that are captured can be saved to
a USB storage device. You can send the saved information by e-mail.
A whiteboard file saved in a USB memory device or by e-mail can be imported into the
whiteboard. The file imported into the whiteboard may either be a saved whiteboard file or a PDF
file.
For details about how to save and import whiteboard contents, see page 43 "Saving and
Importing Pages".
Sharing a screen via a network (Remote whiteboard sharing)
You can share a whiteboard with other Interactive Whiteboard systems connected via a network to
write information and display images on the whiteboard.
By installing Interactive Whiteboard Remote Viewer Type 1 (hereinafter referred to as "Remote
Viewer") onto a computer, you can view the screen via the network.
For details about remote whiteboard sharing, see page 37 "Sharing the Whiteboard". For details
about how to install and use Remote Viewer, see page 69 "Using Remote Viewer".
Remote whiteboard sharing is optional. To enable it, Interactive Whiteboard Remote License Type
1 is necessary.
• Before using this product, configure time, date, network, and other settings. For details about these
settings, see page 54 "Opening Administrator Settings Information".
8
Operating Screens
Operating Screens
Use Interactive Whiteboard Pen Type 1 (hereinafter referred to as the "pen") dedicated for this product
to operate Interactive Whiteboard.
• Do not use multiple pens with this product at the same time. If you use multiple pens at the same
time, unintended operations may be performed.
• When using two or more Interactive Whiteboard systems side by side, ensure a distance between
them of five meters or more.
• If anything other than the pen is used, such as if a shirt sleeve touches the display, information may
not be written onto the whiteboard correctly.
• If the pen is operated when it is running short of battery power, the pen indicator lamp will not turn
on. Replace the battery. For details about how to replace the battery, see page 93 "Inserting a
Battery into the Pen".
Selecting an icon or button
Touch an icon or button with the pen nib to select it. Quickly touch the same item twice with the pen
nib to perform a double-click similar to that of a mouse.
CUE189
Drawing strokes (page 19 "Writing on the Whiteboard Screen")
Select
, the Pen icon, and then write in the information.
A line is drawn mirroring the movement made by the pen nib from touch until release.
The sequence of actions from touching the screen with the pen nib until release is called a "stroke".
9
1. Before Using This Product
CUE190
Selecting a drawn stroke (page 20 "Editing Written Information on the Screen")
Touch , the Select and Delete icon to enclose the target stroke with the pen nib. You can edit the
selected stroke.
CUE062
Erasing strokes (page 22 "Erasing Written Information")
While maintaining contact between the pen bottom and the screen, move the pen over the stroke
you want to erase.
CUE191
You can also use the pen nib to erase information on the whiteboard. To use the nib as an eraser,
touch , the Select and Delete icon, and then , the Eraser icon.
Using the touch keyboard
Use the touch keyboard to enter an address or password.
10
Operating Screens
The touch keyboard is automatically displayed when you touch any of the following input fields:
Input field
Location
Nickname
, the Save and e-mail icon - [Manual Entry] tab
Email Address
, the Save and e-mail icon - [Manual Entry] tab
IP Address
Passcode
, the Share icon - [Join] - [Manual Entry] tab
Available only when you participate in remote whiteboard sharing with a
passcode set.
It may take about two seconds or so to display the touch keyboard after touching an input field. For
details about the operation panel and icons, see page 14 "Viewing the Whiteboard Screen".
To display the touch keyboard manually, point to the upper left of the display with the pen nib, and
touch the frame of the touch keyboard that appears.
CUE168
11
1. Before Using This Product
Operating the Screen Using Your Fingers
You can operate the screen by directly touching the Interactive Whiteboard screen with your fingers and
by performing a predefined operation.
• You cannot use your fingers to operate the whiteboard when operating on the screen with the pen.
• If the distance between your fingers is too narrow when touching the screen, the touch may not be
recognized accurately.
• A touch on the top of the screen may not be recognized accurately.
Changing the display magnification
Touch the whiteboard screen with two fingers and spread or pinch them together.
CUE150
For details about how to use the pen to change the display magnification, see page 24
"Changing the Magnification of the Screen".
Moving a displayed area
Touch the whiteboard screen with two fingers, and while maintaining the same distance between
them, move them up or down, or left or right.
CUE151
For details about how to use the pen to move the display area, see page 24 "Changing the
Magnification of the Screen".
12
Operating the Screen Using Your Fingers
Turning pages
Touch the whiteboard screen with two fingers, and while maintaining the same distance between
them, move them to the left or right side of the page. When the page side comes into view, release
your fingers from the screen.
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For details about how to use the pen to move to a different page, see page 27 "Selecting a
Page".
13
1. Before Using This Product
Viewing the Whiteboard Screen
When Interactive Whiteboard starts, a whiteboard screen appears on the entire display screen. For
details about how to start Interactive Whiteboard, see "Starting and Stopping the Main Unit", Read This
First .
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3
2
1
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1. Main operation panel
The icons in this area are used to write and edit information on the whiteboard screen. This area is usually
located on the right side of the screen. For details about the icons displayed in this area, see page 15 "Main
Operation Panel Icons".
The main operation panel can be shown or hidden with / , the Show and Hide icons.
2. Page operation panel
The thumbnails of the recorded pages appear in this area. Use this area to switch between pages. There are
two different page lists: Screen Page and Captured Page.
For details about how to view the page operation panel, see page 16 "Viewing the Page Operation Panel".
3. Move main operation panel icon
Moves the main operation panel to the opposite side. By default, this icon is located on the bottom-left corner
of the screen. When the main operation panel is moved to the left, the icon moves to the bottom-right corner of
the screen.
• For details about how to quit Interactive Whiteboard, see page 17 "Quitting the Whiteboard".
14
Viewing the Whiteboard Screen
Main Operation Panel Icons
Icon
Description
Reference
Hosts or participates in remote whiteboard
sharing.
page 37 "Sharing the
Whiteboard"
Enlarges or reduces the screen. Specify the area to
be enlarged or reduced.
page 24 "Changing the
Magnification of the Screen"
Writes and draws on the screen. You can change
the colors and thickness of the pen.
page 19 "Writing on the
Whiteboard Screen"
Share
Loupe
Pen
Select and
Delete
Capture
You can also display a grid on the whiteboard.
Selects written information on the screen or erases
the information from the screen. You can edit the
selected information.
page 20 "Editing Written
Information on the Screen"
Records information written on a Screen Page into
Captured Pages. If an image from a connected
device such as a computer is being displayed at
the same time, the displayed image is also
recorded together.
page 28 "Adding a Page"
page 22 "Erasing Written
Information"
page 31 "Displaying an
Image from a Computer and
Writing Information"
This icon is displayed when a Screen Page is
selected.
Adds a new page to Captured Pages.
New Page
This icon is displayed when a Captured Page is
selected.
Displays the page following the currently
displayed page.
Next Page
page 27 "Selecting a
Page"
This icon can be operated when a Captured Page
is selected.
Displays the page followed by the currently
displayed page.
Previous Page
page 28 "Adding a Page"
page 27 "Selecting a
Page"
This icon can be operated when a Captured Page
is selected.
15
1. Before Using This Product
Icon
USB Memory
Description
Reference
Saves all pages in Captured Pages as a PDF file
into USB memory.
page 43 "Saving to USB
Memory"
Loads a PDF file saved on a USB memory device
into Captured Pages.
page 46 "Importing a File"
Sends all pages in Captured Pages as a PDF file
by e-mail.
page 44 "Sending Written
Information by E-Mail"
Save and e-mail
Makes the whiteboard go into standby. All entered page 17 "Quitting the
information and the added pages are deleted.
Whiteboard"
Close
Viewing the Page Operation Panel
1
3
2
CUE169
1. Show/Hide
Shows or hides the page operation panel.
2. Screen Page
The basic page that appears when Interactive Whiteboard starts up. Images from a device connected to the
Computer In port (VGA Input, DisplayPort Input) can also be displayed, and information can be written.
When you touch this button with a Screen Page being displayed, you can select images from the connected
device. For details about how to display images from a device such as a computer on a Screen Page, see
page 31 "Displaying an Image from a Computer and Writing Information".
The Screen Page has the following icons that can be operated:
16
Viewing the Whiteboard Screen
Icon
Description
Capture
Records information written on a Screen Page
into Captured Pages. If an image from a
connected device such as a computer is being
displayed at the same time, the displayed image
is also recorded together.
Reference
page 28 "Adding a
Page"
page 31 "Displaying an
Image from a Computer
and Writing Information"
This icon can be operated when a Screen Page
is selected.
3. Captured Pages
Displays the thumbnails of the Screen Page recorded. Page information is displayed as "page number / total
number of pages" at the lower right of the thumbnails.
Up to four pages are displayed. If four or more pages are to be displayed, use / , the Scroll icons, to move
between pages.
The Captured Pages have the following icons that can be operated:
Icon
Description
Reference
Adds a new page to Captured Pages.
page 28 "Adding a
Page"
Adds a page by making a copy of the currently
displayed page.
page 28 "Adding a
Page"
New Page
Page Copy
This icon can be operated when a Captured
Page is selected.
Deletes the currently displayed page.
Page Delete
This icon can be operated when a Captured
Page is selected.
page 29 "Deleting
Pages"
Quitting the Whiteboard
Standby and shutdown can be used when you finish using the whiteboard.
Whiteboard shutdown
Press the power button on the front of the display to shutdown the whiteboard.
17
1. Before Using This Product
CUE044
In addition, if the whiteboard is not operated for five hours, it will shut down automatically.
Press the power button again to restart the whiteboard.
Whiteboard standby
Touch
, the Close icon with the pen nib to place the whiteboard into standby mode.
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When the whiteboard is in standby mode, the display's power will turn off, but the power light stays
lit.
Press the power button again to restart the whiteboard. In addition, you can also restart the
whiteboard by touching the display or moving the pen.
• When you quit the whiteboard, the written information and recorded pages are erased.
• When you configure the backup settings, you can specify to back up recorded pages and written
information when you quit the whiteboard. For details about how to configure the backup settings,
see page 64 "Collecting Backup Files".
18
2. Using the Whiteboard
This chapter describes how to write on the whiteboard screen, as well as how to edit and delete written
information.
Writing on the Whiteboard Screen
Select
, the Pen icon, to write a stroke on the whiteboard screen.
The stroke is written with the color and thickness displayed in
, the Pen icon.
The following submenu appears to allow you to select a different color and thickness for the stroke.
You can display a grid on the whiteboard.
1
2
3
4
5
CUE179
1. Pen icon
2. Pen colors
3. Pen colors (semi-transparent)
4. Thickness of the line
5. Grid line
• 3,000 strokes are possible per page.
• 90,000 strokes are possible in total on all pages.
• If the submenu is not operated for six seconds, it will disappear automatically. Touch
icon again to hide the submenu manually.
, the Pen
19
2. Using the Whiteboard
Editing Written Information on the Screen
Select
, the Select and Delete icon, to edit a stroke. The following submenu appears:
1
2
CUF011
1. Select and Delete icon
2. Select icon
Enclose a stroke with the pen nib to select the stroke. Edit the selected strokes.
CUE062
Touch [Select All] to select all strokes on the page.
Moving strokes
Drag the selected stroke to the area where you want to place the stroke.
CUE063
20
Editing Written Information on the Screen
Enlarging or reducing strokes
Place the pen nib on the corner or the center of a side, and then drag the pen nib, so that the stroke
can be enlarged or reduced to the size you want.
CUE064
Erasing selected strokes
Touch a selected area with the pen bottom.
CUE153
• If the submenu is not operated for six seconds, the submenu will disappear automatically. Touch
, the Select and Delete icon again to hide the submenu manually.
21
2. Using the Whiteboard
Erasing Written Information
Erasing using the pen bottom
While using the whiteboard, you can use the pen bottom anytime to erase strokes.
Move the pen bottom across a stroke to erase it.
CUE191
Erasing using the pen nib
Select , the Select and Delete icon, to erase strokes with the pen nib. The following submenu
appears:
1
2
CUF012
1. Select and Delete icon
2. Eraser icon
Touch
22
, the Eraser icon, and then move the pen nib across a stroke to erase the stroke.
Erasing Written Information
CUE192
Touch [Erase All] to erase all strokes on the screen.
When a confirmation message appears, select [OK] to erase all strokes.
• You can erase one or more strokes by specifying the area. For details, see page 20 "Editing
Written Information on the Screen".
• If the submenu of , the Select and Delete icon is not operated for six seconds, the submenu will
disappear automatically. Touch , the Select and Delete icon again to hide the submenu
manually.
23
2. Using the Whiteboard
Changing the Magnification of the Screen
Changing the Display Magnification Using Your Fingers
Changing the display magnification
Touch the whiteboard screen with two fingers and spread or pinch them together.
When you spread your fingers apart, the screen is enlarged, centering on where you originally
touched.
When you pinch your fingers together, the screen is reduced, centering on where you originally
touched.
CUE150
Moving a displayed area
Touch the whiteboard screen with two fingers, and while maintaining the same distance between
them, move them up or down, or left or right.
The display area moves with the movement of your fingers.
CUE151
Changing the Display Magnification with the Pen
Select
24
, the Loupe icon, with the pen nib. The following submenu appears:
Changing the Magnification of the Screen
1
2
3
CUE178
1. Loupe icon
2. Display area
3. Display magnification
Changing the display magnification of the whiteboard
Touch the display magnification to change the display magnification of the screen.
CUE173
Moving the whiteboard display area
Touch and press down on the display area with the pen nib. While pressing down with the pen,
drag it across the area you want to show on the screen.
25
2. Using the Whiteboard
CUE174
• If the submenu is not operated for ten seconds, the submenu will disappear automatically. Touch
, the Loupe icon again to hide the submenu manually.
26
Editing Pages
Editing Pages
You can add new strokes to a page displayed on the whiteboard, or edit existing strokes. You can also
add or delete a displayed page.
Selecting a Page
You can select the page you want to display on the whiteboard as follows:
Selecting a page from the page operation panel.
To select a page you want to display on the whiteboard, select the corresponding thumbnail from
the page list.
CUE161
When a Screen Page is selected, touch [Screen Page] on the page operation panel to display a
different image on the Screen Page.
CUE160
For details about the page list, see page 16 "Viewing the Page Operation Panel". For details about
how to display images from a device such as a computer, see page 31 "Displaying an Image
from a Computer and Writing Information".
Turning pages with the main operation panel
When a Captured Page is selected, you can turn pages with
Previous Page icon.
, the Next Page icon, and
, the
27
2. Using the Whiteboard
When you touch , the Previous Page icon, the page followed by the currently displayed page
appears. When you touch , the Next Page icon, the page following the currently displayed
page appears.
Moving to a different page using your fingers
When a Captured Page is selected, you can turn the pages using your fingers.
Touch the whiteboard with two fingers, and while maintaining the same distance between them,
move them to the left or right side of the page. When the page side comes into view, release your
fingers from the screen.
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• When a Screen Page is displayed, you cannot turn pages by doing any of the following: using
the Previous Page icon, using , the Next Page icon, or by using your fingers.
• If the selected Captured Page is the first or last page in Captured Pages,
icon, or , the Next Page icon, does not work respectively.
,
, the Previous Page
Adding a Page
You can record information written on a Screen Page as a Captured Page.
When a Captured Page is selected, you can add a new page or make a copy of an existing page.
Recording a Screen Page
When a Screen Page is selected,
, the Capture icon, is used to record the current page.
When , the Capture icon, is touched, the written information and displayed image are added to
the end of the Captured Pages list, with the screen page displayed. All strokes on the screen page
are deleted.
Adding a Captured Page
To add a new page, touch
28
, the New Page icon.
Editing Pages
A new blank page is created at the end of the Captured Pages list. The added page appears on
the whiteboard.
Taking a copy of a Captured Page
To take a copy of a Captured Page, touch
, the Page Copy icon.
A copy of the selected page is added immediately after the page and then displayed. The added
page appears on the whiteboard.
•
, the Capture icon, works when a Screen Page is selected.
•
, the Page Copy icon, works when a Captured Page is selected.
• When a whiteboard is being shared,
, the Page Copy icon, does not work.
• You can add up to 100 pages.
• If 90,000 strokes are made on all pages, a new page cannot be added.
Deleting Pages
To delete a Captured Page, touch , the Page Delete icon. When the icon is touched, a confirmation
message appears. Select [OK] to delete the selected page.
When the selected page is deleted, the corresponding page on the whiteboard is deleted, and the
preceding page appears. If the deleted page is the top page, the next page appears. If all Captured
Pages are deleted, a Screen Page appears.
•
, the Page Delete icon, work when a Captured Page is selected.
• When a whiteboard is being shared,
, the Page Delete icon, does not work.
29
2. Using the Whiteboard
30
3. Displaying an Image and Writing
Information
This chapter describes how to display images from a computer or video conferencing system to your
Interactive Whiteboard and how to write information on them.
Displaying an Image from a Computer and
Writing Information
By connecting a computer to Interactive Whiteboard, you can display an image from the computer as a
Screen Page. You can also write information over the image.
CUE070
Switch the Display Screen
1. Check that the whiteboard is up and running.
If the whiteboard is not running, press the power button on the front of the display.
31
3. Displaying an Image and Writing Information
CUE044
2. Connect the computer to the VGA Input or DisplayPort input on one side of the display.
CUE171
3. Switch the video output on the computer to display the computer screen on the
whiteboard.
To switch between image outputs on the computer, press the appropriate function key while
holding down the [Fn] key.
The key combinations on computers from major computer manufactures are as follows:
Computer brand
32
Key combination
MSI
[Fn] + [F2]
Everex, Mitsubishi, NEC, Panasonic, Sotec
[Fn] + [F3]
Gateway, HP
[Fn] + [F4]
acer, SHARP, Sotec, Toshiba
[Fn] + [F5]
Hitachi, IBM, lenovo, Sony
[Fn] + [F7]
Asus, Dell, EPSON, Hitachi
[Fn] + [F8]
Fujitsu
[Fn] + [F10]
Displaying an Image from a Computer and Writing Information
• When a Screen Page is selected, touch [Screen Page] on the page operation panel to switch
between displayed images. You can also switch between image inputs by connecting a device to
both the VGA Input and DisplayPort input.
• Select , the Capture icon, to record information written on the displayed image. The displayed
image and written information are recorded to Captured Pages.
• The video input signal must satisfy the following conditions:
• The signal must comply with one of the following VESA standards:
1. Industry Standards and Guidelines for Computer Display Monitor Timing (DMT)
Standard- Version 1 Revision 12
2. Coordinated Video Timings (CVT) Standard Version 1.1
3. Generalized Timing Formula (GTF) Version 1.1
• The signal must satisfy the following signal conditions:
VGA signal
DisplayPort signal
• Frame rate: 85 Hz or less
• Frame rate: 85 Hz or less
• Pixel clock frequency: 20–170 MHz
• Pixel clock frequency: 25 MHz or more
33
3. Displaying an Image and Writing Information
Writing to the Whiteboard While Displaying an
Image from a Video Conferencing Device
By connecting a video conferencing device to Interactive Whiteboard, you can display image from the
device. You can also use the whiteboard while displaying the image from the video conferencing
device.
CUE164
Video Conferencing with the Whiteboard
1. Confirm that the video conferencing device has been turned off.
2. Connect the video conferencing device to VGA Input 2 on one side of the display.
CUE172
3. Turn on the video conferencing device.
34
Writing to the Whiteboard While Displaying an Image from a Video Conferencing Device
4. Use the [PIP] button on one side of the display to switch to the video input.
CUE180
You can write to the whiteboard while displaying an image from a video conference device.
Press the [Input/Enter] button on one side of the display unit to show an image from the video
conferencing device in full-screen view.
• The video input signal must satisfy the following condition:
• 1024 × 768, 60 Hz
• A displayed image from the video conferencing device cannot be recorded as a Captured Page.
• You can change the position of the image displayed from the video conferencing device by using
the [Menu] button located on one side of the display. Display the image from the device first, and
then adjust the display position. For details about how to change the display position, see
page 99 "Adjusting the Display".
• For details about how to use a video conferencing device, see the manual provided with the device
you are using.
35
3. Displaying an Image and Writing Information
36
4. Sharing the Whiteboard
This chapter describes how to share a whiteboard with your Interactive Whiteboard or Remote Viewer.
Overview of Remote Whiteboard Sharing
• To share a screen, it is necessary to add your Remote License (page 60 "Adding Your Remote
License") and to configure the network settings (page 56 "Configuring Network Settings").
Remote whiteboard sharing allows an Interactive Whiteboard system to act as a host and allows
another Interactive Whiteboard system or Remote Viewer connected via a network to share the host
whiteboard as participants.
CUE071
This section provides an overview of hosting and participating in remote whiteboard sharing.
Hosting remote whiteboard sharing
(page 39 "Hosting Remote Whiteboard Sharing")
Share the screen of your Interactive Whiteboard to allow other devices connected via a network to
view, write to, or perform page operations on the screen.
When Interactive Whiteboard or Remote Viewer participates in remote whiteboard sharing,
information written and images displayed on the hosting whiteboard are displayed in real time.
Participating in remote whiteboard sharing
(page 41 "Participating in Remote Whiteboard Sharing")
Connect to the hosting Interactive Whiteboard to participate in remote whiteboard sharing.
Interactive Whiteboard or a computer where Remote Viewer is installed can participate in remote
whiteboard sharing.
37
4. Sharing the Whiteboard
• If Interactive Whiteboard is used to participate in remote whiteboard sharing, all pages that
exist before the participation are deleted, and the screen of the hosting system is imported.
The participating the whiteboard can write to or perform page operations to the shared
screen.
• If Remote Viewer is used to participate in remote whiteboard sharing, it becomes possible to
view the shared screen. It is impossible to write to it. For details about how to install and use
Remote Viewer, see page 69 "Using Remote Viewer".
• Up to four devices can share the whiteboard at a time.
38
Hosting Remote Whiteboard Sharing
Hosting Remote Whiteboard Sharing
Touch , the Share icon, and then select [Open] or [Open with Passcode] to host remote whiteboard
sharing.
CUF015
[Open]
Hosts remote whiteboard sharing.
[Open with Passcode]
Hosts remote whiteboard sharing and specifies a passcode.
A passcode is automatically generated.
CUF016
When remote whiteboard sharing is opened, , the Share icon, is enclosed in red and the submenu
displays the IP address, passcode, and [Close].
• In order for the participating whiteboards to participate in the remote whiteboard sharing, the IP
address is required.
• In order for the participating whiteboards to participate in the remote whiteboard sharing started
with [Open with Passcode], the passcode is required.
• Touch [Close] to close the remote whiteboard sharing.
When the participating whiteboards start participating in remote whiteboard sharing, it is enclosed in
green. "Participant IP Address" (in remote whiteboard sharing) appears.
39
4. Sharing the Whiteboard
CUF017
• If the submenu is not operated for thirty seconds, it will disappear automatically. Touch
Share icon again to hide the submenu manually.
, the
Closing Remote Whiteboard Sharing
Touch
, the Share icon, and select [Close] to close remote whiteboard sharing.
CUF018
When remote whiteboard sharing is closed, the sharing is also closed on the participating whiteboards.
• For details about how to quit the whiteboard after closing remote whiteboard sharing, see page 17
"Quitting the Whiteboard".
40
Participating in Remote Whiteboard Sharing
Participating in Remote Whiteboard Sharing
To participate in remote whiteboard sharing, touch
, the Share icon, and select [Join].
On the next window that appears, specify the IP address of the hosting whiteboard.
[Contact List] tab
Specify the IP address of the host by selecting it from the "Contact List".
A contact list can be added with "Add Remote Contact List" in Administrator Settings. See
page 61 "Adding a Remote Contact List".
[Manual Entry] tab
Specify the IP address of the host by entering it manually. After entering the address with the touch
keyboard, touch [Enter]. A confirmation message about the history appears. In order not to keep
the entered IP address in the history, touch [Cancel] in response to the message.
You can also specify a previously entered IP address by selecting it from "IP Address Entry History".
After specifying the IP address, touch [Connect]. The shared whiteboard is imported. If a passcode is set
by the hosting whiteboard, it is necessary to enter the passcode.
41
4. Sharing the Whiteboard
• If a connection is established, the time to import pages of the hosting whiteboard. When you touch
[OK], import starts.
• If Interactive Whiteboard is used to participate in remote whiteboard sharing, all pages stored
before the remote whiteboard sharing are deleted.
• "IP Address Entry History" can hold up to 100 entries. If it already reaches 100 entries, the oldest
entry is deleted from the history.
• The indicated shared page import time is an estimate, depending on the actual environment.
• You can check communication status while participating in remote whiteboard sharing with , the
Share icon. See page 91 "Checking Communication Status during Remote Whiteboard Sharing".
Leaving Remote Whiteboard Sharing
Touch
, the Share icon, and then select [Leave] to quit remote whiteboard sharing.
• For details about how to quit the whiteboard after quitting remote whiteboard sharing, see
page 17 "Quitting the Whiteboard".
42
5. Saving and Importing Pages
This chapter describes how to save pages to USB memory, how to send pages by e-mail, and how to
import a PDF file from USB memory.
Saving to USB Memory
To save written information on the whiteboard to USB memory, touch
then select [Save] from the submenu that appears.
, the USB Memory icon, and
CUF019
The Captured Page is saved to USB memory as PDF file.
, the USB Memory icon, becomes active when a USB memory device is inserted into a USB port on
one side of the display. Insert only one USB memory device.
CUE170
• The name of the saved PDF file is "iwb-date-time.pdf". (Example: The name of a file saved on
January 23, 2013, at 04:56:07 would be "iwb-20130123-045607.pdf".)
• The saved file can be imported and displayed on the whiteboard. See page 46 "Importing a
File".
• If the submenu is not operated for six seconds, it will disappear automatically. Touch
Memory icon again to hide the submenu manually.
, the USB
43
5. Saving and Importing Pages
Sending Written Information by E-Mail
• To send saved screens by e-mail, it is necessary to configure the network (page 56 "Configuring
Network Settings") and SMTP Server (page 61 "Configuring SMTP Server Settings") settings.
Select , the Save and e-mail icon, and on the following window that appears, specify a destination email address to which saved screens are sent.
[Select from Address Book] tab
Select a destination e-mail address from [Address Book].
Use [Add Address Book] in Administrator Settings to add an address book. See page 62
"Adding an Address Book".
44
Sending Written Information by E-Mail
[Manual Entry] tab
Enter the nickname and e-mail address of a destination by manually entering them into the
"Nickname" and "Email Address" boxes respectively. Enter them with the touch keyboard, and then
touch [Enter]. A confirmation message about the history appears. In order not to keep the entered
e-mail address in the history, touch [Cancel] in response to the message.
You can also add a previously entered e-mail address by selecting it from the "Address Entry
History".
When [Send] is touched after you specify an e-mail address, the Captured Page is saved in PDF format
and sent by e-mail.
• The name of the saved file is "iwb-date-time.pdf". (Example: The name of a file saved on January
23, 2013, at 04:56:07 would be "iwb-20130123-045607.pdf".)
• Up to 30 destination e-mail addresses can be specified.
• Touch the corresponding e-mail address in "Destination Email Address" to cancel a specified e-mail
address.
• "Address Entry History" can hold up to 100 entries. If it is already is holding 100 entries, the oldest
entry is deleted from the history.
45
5. Saving and Importing Pages
Importing a File
You can import a file saved in USB memory into the whiteboard.
1. Save the file you want to import in the root directory of the USB memory.
The PDF file to be imported must meet the following conditions:
Item
Condition
File size
100 MB or less
PDF type
PDF 1.3–1.7 (including PDF/A)
Page size
Side length: Postcards–A0 sizes (portrait/landscape).
Document security
No security setting
2. Insert the USB memory device containing the PDF file to a USB port on one side of the
display.
CUE170
Insert only one USB memory device.
3. Touch
, the USB Memory icon, and select [Read].
CUF028
4. Select the PDF file you want to import.
5. Touch [OK].
The PDF file import will then begin. A PDF file is imported from the first page to the last. The
imported pages are added in sequence to the end of the Captured Pages list.
46
Importing a File
• If the second or subsequent page of a PDF file does not meet the page size condition, only the
pages preceding the page will be imported.
• The Captured Pages list can contain up to 100 pages. Any pages that exceed the maximum of
100 pages, including the existing Captured Pages, will not be imported.
• If the submenu is not operated for six seconds, it will disappear automatically. Touch
Memory icon again to hide the submenu manually.
, the USB
47
5. Saving and Importing Pages
48
6. Checking the Whiteboard Settings
You can manage your Interactive Whiteboard by configuring General Settings and Administrator
Settings. This chapter describes how to configure General Settings and Administrator Settings.
Displaying the Desktop
You can open General Settings or Administrator Settings from the desktop.
Press and hold
, the Close icon, with the pen nib to display the desktop.
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A confirmation message for page deletion appears. When you touch [OK], the desktop appears.
Icons that appear on the desktop are as follows:
Icon
Description
Opens Administrator Settings.
For details about how to open Administrator Settings, see page 54
"Opening Administrator Settings Information".
AdminSettings
For details about Administrator Settings, see page 56 "Things You Can Do
with the Administrator Settings".
Launches the whiteboard application.
Interactive
Whiteboard
Turns the power off.
PowerOFF
49
6. Checking the Whiteboard Settings
Icon
Description
Opens General Settings.
For details about how to open General Settings, see page 51 "Opening
General Settings".
Settings
For details about General Settings, see page 52 "Things You Can Do with
General Settings".
Touch the icon twice in quick succession to open any of the above icons for execution.
• The whiteboard application, General Settings, or Administrator Settings cannot be open at the
same time.
50
Opening General Settings
Opening General Settings
To check the system information or adjust the touch sensor, open the General Settings screen.
The procedure for opening the General Settings screen is as follows:
1. Display the desktop.
For details about how to display the desktop, see page 49 "Displaying the Desktop".
2. Touch [Settings], two times in quick succession.
CUE181
General Settings screen appears.
Touch each icon to check and configure the settings as necessary.
• When you are finished configuring the General Settings, touch [Close].
51
6. Checking the Whiteboard Settings
Things You Can Do with General Settings
Adjusting the Position of the Touch Sensor
Touch , the Adjust Touch Sensor Position icon, to adjust the position of the touch sensor. A screen for
sensor adjustment is displayed on the entire display screen.
Touch each highlighted area in turn to configure the position of the touch sensor. The highlighted area to
be touched moves from the upper left to the lower left, lower right, and then upper right.
CUE199
When the last area is completed, a message appears.
• Select [OK] to carry out the adjustment.
• Select [Retry] to return to the sensor adjustment screen.
• Select [Abort] to exit without making an adjustment.
When ten seconds have elapsed after the message appears, [OK] is automatically selected and the
adjustment is finished.
52
Things You Can Do with General Settings
Displaying the Version or Copyright Information
• Touch
, the Version Information icon, to display the product version and license agreement.
• Display the version information first, and then touch "Display License Agreement" to display the
license agreement.
• Touch
, the Copyright Information icon, to display the copyright information of this product.
After confirming the information, touch [Close] to close the information screen.
53
6. Checking the Whiteboard Settings
Opening Administrator Settings Information
Open Administrator Settings to configure device settings such as network or date and time settings.
• Use the touch keyboard to configure in Administrator Settings. For details about how to display the
touch keyboard, see page 9 "Operating Screens". You can also display the touch keyboard by
touching , Display Touch Keyboard icon.
• When using USB memory in Administrator Settings, insert only one USB memory device to the USB
port on one side of the display.
CUE170
Touch
, the Remove USB Memory icon, to remove the USB memory.
The procedure for opening Administrator Settings is as follows:
1. Display the desktop.
For details about how to display the desktop, see page 49 "Displaying the Desktop".
54
Opening Administrator Settings Information
2. Touch [AdminSettings], two times in quick succession.
CUE182
3. Display the touch keyboard and enter the administrator password.
The initial administrator password is "admin". Touch , the Change Administrator Password icon,
to change the password. For details about how to change the password, see page 56
"Changing the Administrator Password".
4. Touch [OK].
Touch each icon, check the information, and configure the settings as necessary.
If the entered password is incorrect, an error message appears. Check the password and enter the
correct one.
• After configuring the Administrator Settings, touch [Close].
55
6. Checking the Whiteboard Settings
Things You Can Do with the Administrator
Settings
Changing the Administrator Password
You can change the administrator password by touching
, the Change Administrator Password icon.
• The entered password must be a minimum of four characters and a maximum of 20 characters in
length.
• uppercase letters: [A-Z]
• lowercase letters: [a-z]
• numbers: [0-9]
• Symbols: (space) ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~
Configuring Network Settings
Touch , the Network Settings icon, to display the Network Settings dialog. You can configure the IP
address and default gateway settings.
These settings are necessary to use remote whiteboard sharing, as well as to send the saved screens or
logs by e-mail.
56
Things You Can Do with the Administrator Settings
After configuring each of the above settings and touching [OK], the system automatically restarts.
Setting the Date and Time
Touch , the Set Date/Time icon, to display the Date and Time dialog. You can set the date and time to
be displayed on the dialog.
CUF021
• If you select the link for time setting, Internet Explorer may open. If Internet Explorer opens, close it.
Configuring Region and Language Settings
Touch
, the Region and Language icon, to display the Region and Language dialog.
In Region and Language, you can configure the following settings:
57
6. Checking the Whiteboard Settings
[Formats] tab
Specify the language you want to use for display, including date and time.
CUF022
[Location] tab
Specify the current region.
CUF023
[Keyboards and Languages] tab
Specify the keyboard language and text display language you want to use.
58
Things You Can Do with the Administrator Settings
CUF024
[Administrative] tab
Specify the language you want to use to display text from a program that does not support
Unicode.
CUF025
• If you select the link for language setting, Internet Explorer may open. If Internet Explorer opens,
close it.
• If you log out after completing the configuration, use the power button on the front of the display
unit to shut down, and then restart the system.
59
6. Checking the Whiteboard Settings
• After configuring [Change system locale] in the [Administrative] tab, a confirmation message for
shutdown appears. If you want to set the region and language, it is recommended that [Change
system locale] be configured last.
Adding Your Remote License
To add your license code, use
, the Add/Delete Remote License icon.
This setting is necessary to use remote whiteboard sharing.
1. Touch
, the Add/Delete Remote License icon.
2. Display the touch keyboard and enter your license code.
The license code is not case-sensitive. You can enter the license code in either uppercase or
lowercase.
3. Touch [Add].
When your license code is authenticated, a completion message appears.
If the entered license code is incorrect, an error message appears. Check the license code and
enter the correct one.
4. Touch [OK].
After adding your license code, close Administrator Settings and start the whiteboard to check that
the Share icon, is now active.
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,
Things You Can Do with the Administrator Settings
Adding a Remote Contact List
Touch , the Add Remote Contact List icon, to add a contact list from a file saved in USB memory. A
contact list is necessary to host remote whiteboard sharing.
1. Create a contact list and save the list to the root directory of USB memory.
• The list file must be a comma-separated data that consists of two or more columns per line (or
one or more comma per line).
• A double quotation (") is treated as one character.
• The file is saved under the name "iwb_contact_address.csv".
• Data must be entered in lowercase and in a format "nickname,IP address".
(Example: Room-A,111.222.111.222)
• If a line contains three or more columns, the third and subsequent columns are ignored.
2. Insert the USB memory device containing the contact list to a USB port on one side of the
display.
Insert only one USB memory device.
3. Touch
, the Add Remote Contact List icon.
4. Touch [Import].
The contact list is imported. If the file name is invalid or the format is incorrect, the import will fail.
• To remove the USB memory device, first touch
, the Remove USB Memory icon.
Configuring SMTP Server Settings
Touch , the SMTP Server Settings icon, to display a screen for configuring SMTP server settings. These
settings are necessary to send saved pages or log by e-mail.
Enter the SMTP server information to configure your SMTP server.
61
6. Checking the Whiteboard Settings
• You can enter the host name instead of the "Address" box.
Adding an Address Book
Touch , the Add Address Book icon, to add an address book saved in USB memory. An address
book consists of destination information and can be used to send saved screens by e-mail.
1. Create an address book and save it to the root directory of USB memory.
• The list file must be a comma-separated data that consists of two or more columns per line (or
one or more comma per line).
• A double quotation (") is treated as one character.
• The file is saved under the name "iwb_mail_address.csv".
• Data must be entered using single-byte alphanumeric characters and in a format
"nickname,mail address".
(Example: User-A,user-a@address.co.jp)
• If a line contains three or more columns, the third and subsequent columns are ignored.
2. Insert the USB memory device containing the address book to a USB port on one side of
the display.
Insert only one USB memory device.
3. Touch
, the Add Address Book icon.
4. Touch [Import].
The address book is imported. If the file name is invalid or the format is incorrect, the import will fail.
62
Things You Can Do with the Administrator Settings
• To remove the USB memory device, first touch
, the Remove USB Memory icon.
Collecting Logs
Touch , the Log Collection icon, to collect logs, which contains information such as whiteboard start
times and errors.
The information saved by collecting logs includes:
• Start time
• End time
• Screen operations
• Error occurrence information
• Page saved times
• Page saving destination information
• Remote whiteboard sharing information
Logs can be saved to USB memory or sent as an e-mail attachment.
USB Memory
Select to save the log to USB memory.
Insert only one USB memory device to a USB port on one side of the display and touch [OK]. The
log will then be saved. The log is saved at the root directory of the USB memory device.
Attach to Email
Select to send the log as an attachment by e-mail.
When you touch [OK], a screen for entering an e-mail address appears. Display the touch
keyboard and specify the e-mail address to send to. Touch [Send], send the log as an attachment
by e-mail.
• To send a log by e-mail, it is necessary to configure Network and SMTP Server settings. See
page 56 "Configuring Network Settings" and page 61 "Configuring SMTP Server Settings".
63
6. Checking the Whiteboard Settings
Updating Your System
• Do not turn the power off during system update.
Touch
, the System Update icon, to update the system to a latest version.
1. Save a system file to the root directory of USB memory.
The filename is "RIWB_ Version.zip".
(Example: If your system version is 1.2.3.0, the file name is "RIWB_1.2.3.0.zip".)
2. Insert the USB memory device containing a saved system file to a USB port on one side of
the display.
Insert only one USB memory device.
3. Touch
, the System Update icon.
4. Select the system file and touch [OK].
The confirmation message appears.
5. Touch [OK].
The selected system file is executed.
• To remove the USB memory device, first touch
, the Remove USB Memory icon.
Collecting Backup Files
Touch
, the Backup File Collection icon, to configure backup settings.
With backup settings configured, Captured Pages are backed up when they are saved to be sent by email and when Interactive Whiteboard is closed with , the Close icon.
Make backup
Select this checkbox to back up the Captured Pages.
64
Things You Can Do with the Administrator Settings
Storage Period
Retains backup files for seven days.
Open Backup Folder
Collects or deletes stored backup files.
When collecting backup files, insert only one USB memory device.
Restoring the Defaults
Touch , the Restore Defaults icon, and restart the system to reset the changed system settings to their
initial values.
When a confirmation message appears, touch [OK] to initialize the system.
The following settings are reset to the initial values:
• SMTP server settings (page 61 "Configuring SMTP Server Settings")
• Address book (page 62 "Adding an Address Book")
• Remote contact list (page 61 "Adding a Remote Contact List")
• Remote license (page 60 "Adding Your Remote License")
• Backup file settings (page 64 "Collecting Backup Files")
• USB memory device settings (page 68 "Removing a USB Memory Device")
Exporting Configuration Settings
• Do not remove a USB memory device while exporting a configuration file.
• Do not edit an exported configuration file. If an edited configuration file is imported, the system will
not work correctly.
• Do not change the file name of an exported configuration file. A configuration file whose name has
been changed cannot be imported.
You can export the settings configured in Administrator Settings to USB memory by using
Device Configuration icon.
1. Touch
, the Export
, the Export Device Configuration icon.
A confirmation message appears.
2. Insert a USB memory device into a USB port on one side of the display.
Insert only one USB memory device.
65
6. Checking the Whiteboard Settings
3. In response to the message that appears, touch [OK].
The export will then begin.
The following configuration information is exported to the USB memory:
• Display color profile
• Network Settings
• Time Settings
• Regional and Language Settings
• SMTP server settings (No history is exported)
• Mail address (No history is exported)
• Contact list (No history is exported)
• Backup Settings (No backup file is exported)
• Version information
When the export is complete, the name of the exported file is displayed.
The exported file name is in the format "iwb-settings-system version-date-time.zip".
(Example: If your system version is 1.0.0.0 and the file is exported at 04:56:07 on January 23,
2013, the file name is "iwb-settings-1.0.0.0-20130123-045607.zip".
4. In response to the message that appears, touch [OK].
• To remove the USB memory device, first touch
, the Remove USB Memory icon.
• The exported configuration file is protected by a password. It can not be extended.
Importing Configuration Settings
• Do not remove a USB memory device while importing a configuration file.
• Do not edit a configuration file. If an edited configuration file is imported, the system will not work
normally.
• Do not change the file name of a configuration file. A configuration file in which the name has been
changed cannot be imported.
You can import an exported set of Administrator Settings by using
icon. When the import is complete, the system restarts.
, the Import Device Configuration
1. Save a file containing configuration settings to the root directory of the USB memory
device.
66
Things You Can Do with the Administrator Settings
2. Touch
, the Import Device Configuration icon.
A confirmation message appears.
3. Insert the USB memory device containing the file into a USB port on one side of the
display.
Insert only one USB memory device.
4. When a message appears, touch [OK].
5. Select the file that you want to import from the displayed list and touch [OK].
The import will then begin. When the import is complete, a message for confirming restart is
displayed.
6. Touch [OK].
• If your system version does not match the version of the file being imported, the import will fail.
• If an error occurs during the import process, some settings that have been imported before the error
will be applied.
Configuring USB Memory Device Settings
Touch
, the USB Memory Device Settings icon, to enable or disable access to USB memory.
When USB memory is enabled, the system recognizes it.
The initial value is "On". If the setting is set to "Off", a USB memory device is not recognized when it is
inserted.
If the setting is changed, use the power button on the front of the display to shut down, and then restart
the system.
CUE044
67
6. Checking the Whiteboard Settings
Removing a USB Memory Device
Touch , the Remove USB Memory icon, to remove a USB memory device. A confirmation message for
removal appears.
CUF020
Touch [OK] in response to the message, and then remove the USB memory device.
Displaying the Touch Keyboard
Touch
, the Display Touch Keyboard icon, to display the touch keyboard.
The touch keyboard is used to enter e-mail addresses or to configure Administrator Settings.
68
7. Using Remote Viewer
This chapter describes how to install and start Remote Viewer.
Installing Remote Viewer
• To install Remote Viewer on a computer, log on as a user with administrator privileges.
• Remote Viewer is available to any user who has installed it.
The following operating environment is required to display screens on a computer that is sharing the
whiteboard. Check the operating environment of your computer before installing the software.
Item
Operating system
Specifications
• Windows 7 SP 1 or later (32-bit/64-bit)
Home Premium/Professional/Ultimate/Enterprise
English, Japanese
CPU
• Intel® CoreTM 2 Duo 2 GHz or more
(Minimum : Intel Core Solo U1300)
Memory
• Windows 7 (32-bit): 1 GB or more
• Windows 7 (64-bit): 2 GB or more
HDD
Display resolution
2 GB or more free space
• Height: 1024–1920 pixels
• Width: 768–1080 pixels
For a horizontal display type only
Network
Line speed
• Minimum: 200 kbps
• Recommended: 512 kbps or higher
Communication port
• TCP: 80, 50000, 50001, 50002, or 61616 must be available for
communication.
Download Remote Viewer from the Ricoh homepage.
http://www.ricoh.com/downloads/
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7. Using Remote Viewer
1. Double-click the downloaded file to execute it.
2. Specify the language you want to use during the installation process, and then click [OK].
3. If .NET Framework 4 is not installed on your computer, click [Install].
If .NET Framework 4 has already been installed, the message [Install] does not appear. Proceed to
the next step.
4. Click [Next].
5. Select "I accept the terms of the Software License Agreement.", and then click [Next].
If you do not agree, you will be unable to continue the installation process.
6. Specify the installation folder, and then click [Next].
7. Click [Install].
8. Click [Finish].
Uninstalling Remote Viewer from the Computer
The procedure may differ slightly depending on the operating system you are using, but the basic steps
are the same.
1. Click [Start] on the desktop.
2. Click [Control Panel].
3. Select [Programs and Features].
4. Select "RICOH Interactive Whiteboard Remote Viewer Type 1" and click [Uninstall].
5. Confirm the messages and click [OK].
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Starting Remote Viewer
Starting Remote Viewer
When Remote Viewer starts, it is displayed on the entire screen. Use the following procedure to start
Remote Viewer.
1. Click [Start] on the desktop.
2. From [All Programs], select [Ricoh], [RICOH Interactive Whiteboard Remote Viewer].
3. Click [Interactive Whiteboard Remote Viewer].
Remote Viewer starts.
Viewing the Remote Viewer Screen
2012.11.01
2012.11.01 22:08:37
22:08:37
01:23:45
01:23:45
3
1
2
CUE124
1. Main operation panel
Use icons in this area to view a screen shared by remote whiteboard sharing. The main operation panel can
be shown or hidden with / , the Show and Hide icons, respectively.
The following icons are displayed:
•
, the Share icon
Participates in remote whiteboard sharing via a network. For operating instructions, see page 41
"Participating in Remote Whiteboard Sharing".
•
, the Loupe icon
Changes the display magnification of the screen. For operating instructions, see page 24 "Changing the
Magnification of the Screen".
•
, the Close icon
Closes Remote Viewer.
2. Move main operation panel icon
Moves the main operation panel to the opposite side. By default, this icon is located on the bottom-left corner
of the screen. When the main operation panel is moved to the left, the icon moves to the bottom-right corner of
the screen.
71
7. Using Remote Viewer
3. Launcher
Switches between the Remote Viewer screen and the desktop.
72
Managing Remote Viewer
Managing Remote Viewer
You can check the Remote Viewer settings by displaying the General Settings screen.
The procedure for displaying the General Settings screen is as follows:
1. Click [Start] on the desktop.
2. From [All Programs], select [Ricoh], [RICOH Interactive Whiteboard Remote Viewer].
3. Click [Settings].
The General Settings screen for Remote Viewer appears. The following icons are displayed on the
General Settings screen:
•
, the Version Information icon
Displays the Remote Viewer version information. See page 53 " Displaying the Version or
Copyright Information".
•
, the Copyright Information icon
Displays the Remote Viewer copyright information. See page 53 " Displaying the Version or
Copyright Information".
•
, the Add Remote Contact List icon
Registers the systems sharing the screen to the contact list. For details about the operations of
each icon, see page 61 "Adding a Remote Contact List".
• Click [Close] to quit the General Settings screen.
• If Remote Viewer is running, General Settings cannot be displayed.
• When adding a Remote Contact List, do not insert any removable media other than USB memory,
such as a CD-ROM.
73
7. Using Remote Viewer
74
8. Troubleshooting
If an Error Message is Displayed during
Startup
If the main power switch is pressed and one of the following messages is displayed after the startup
screen appears, there is a problem with the system. Contact your service representative.
Message
A bootable device has not been detected.
Reboot and Select proper Boot device or Insert Boot Media in
selected Boot device and press a key_
CMOS Battery Low
CMOS Checksum Bad
Memory Size Decreased
No Boot Device Available
75
8. Troubleshooting
If a Message is Displayed during Operations
• Your service representative may ask you to collect logs for problem diagnosis if the system has a
problem. For details about log collection, see page 63 "Collecting Logs".
Sensor Adjustment-Related Message
Message
"Do not touch the screen.
Automatic sensor adjustment
underway." or similar message.
Causes
Solutions
The sensor adjustment function
Wait a while until the message
may have started automatically. disappears. If a message
prompting for user action
appears, take the appropriate
actions according to the
message.
Whiteboard Sharing-Related Error Messages
Message
Cannot connect because the
software version is different.
Update the host terminal and
the participating terminals to the
latest version.
76
Causes
The version of Interactive
Whiteboard used by the host
terminal sharing screens does
not match the version of
Interactive Whiteboard used by
the terminals participating
remotely.
Solutions
Exit Interactive Whiteboard,
and then ask the administrator
to perform updates.
If a Message is Displayed during Operations
Message
A communication timeout has
occurred.
Please try again or contact your
administrator.
Causes
• The network cable is not
connected, or the cable is
broken.
• Check whether the network
cable is connected or the
cable is broken.
• The network bandwidth is
too low, or the reception is
poor. (Remote Viewer
only)
• Check the network band
width and radio reception.
(Remote Viewer only)
• There is an incorrect
network setting.
• The IP address of the
destination for which the
whiteboard you want to
share is incorrect.
• The destination has not
started whiteboard
sharing.
A communication failure has
occurred.
Save the created page and
restart the application.
Solutions
• Access Administrator
Settings and check the
network settings. Be sure to
set the IP address.
(page 56 "Configuring
Network Settings")
• Check that the IP address
of the destination for which
the whiteboard you want
to share is correct.
• The sending port number
necessary for whiteboard
sharing is not allowed to
send information. (Remote
Viewer only)
• Check that the destination
has started whiteboard
sharing.
• A timeout occurred while a
screen sharing the session
started.
Save pages, and then restart the
application.
• Start Windows Firewall
and check that the sending
port number necessary for
whiteboard sharing (80,
61616, 50000-50002) is
allowed. (Remote Viewer
only)
• An internal error occurred
while screens displayed on
Interactive Whiteboard are
being shared.
77
8. Troubleshooting
Message
Causes
A communication timeout has
occurred.
• The network cable is not
connected or is broken.
Possible causes may be as
follows.
• The network bandwidth is
too low or the reception is
poor.
- Not connected to the network.
- A failure has occurred on the
host terminal.
• The hosting Interactive
Whiteboard is having a
problem.
Solutions
• Check that the network
cable is connected or is
not broken.
• Check the network band
width and radio reception.
The network bandwidth is
too low or the reception is
poor. (Remote Viewer
only)
• Access Administrator
Settings and check the
network settings. Be sure to
set the IP address.
(page 56 "Configuring
Network Settings")
Failed to share images among
remote locations.
Images may not be
synchronized because the
connection of the local device
has occurred simultaneously
with the connection or
disconnection of a remote
device.
Communication interferences
occurred to display screens
because connections to remote
computers were established or
terminated when a computer
was connected to the display at
the local terminal.
Reconnect the cable to the
display at the local terminal.
Inconsistent communications
occurred to display screens
because connections to remote
computers were established or
terminated when a computer
was connected to the display at
the local terminal.
Ask someone at the remote
terminal to reconnect the
display cable.
Reconnect the display cable to
share images.
Failed to share images among
remote locations.
Images may not be
synchronized because the
disconnection of the local
device has occurred
simultaneously with the
connection of a remote device.
Ask someone in a remote
location to reconnect the
display cable.
78
If a Message is Displayed during Operations
Message
Causes
Solutions
Failed to send images to remote
locations due to a network
issue.
The network communication is
broken. For example, this
occurs when the network cable
is disconnected.
Check the network status, and
then reconnect the display
cable to the display at the local
terminal.
The network communication is
broken. For example, this
occurs when the network cable
is disconnected.
Check the network status, and
then ask have the display cable
reconnected.
Images may not be
synchronized.
Reconnect the display cable to
share images after checking the
network status.
Failed to receive images from
remote location due to a
network issue.
Images may not be
synchronized.
Ask someone in a remote
location to reconnect the
display cable after checking
network status.
Failed to share images among
remote locations.
Images may not be
synchronized because input has
been switched before the start
process of image sharing
finished.
This problem occurs when an
Reconnect the display cable to
image from a computer or other the display at the local site.
device connected to the display
at the local terminal is changed
before the image is displayed at
a remote terminal.
Reconnect the display cable to
share images.
PDF file Saving-Related Error Messages
Message
You do not have the rights to
write to the inserted USB
memory.
Causes
You do not have the access
rights to write to the selected
USB memory. (Remote Viewer
only)
Solutions
Configure the USB memory
properties to allow information
to be written.
(Remote Viewer only)
79
8. Troubleshooting
Message
Failed to send the email
because the size of the attached
file is too large.
Use the [Save in USB Memory]
function.
There is an incorrect entry.
Try again after checking the
nickname and the email
address.
There is an incorrect entry.
Try again after checking the
nickname.
There is an incorrect entry.
Try again after checking the
email address.
Failed to send the email. The
following are possible causes.
Failed to connect to the SMTP
server.
Failed to authenticate with the
SMTP server.
The operation to connect to the
SMTP server has timed out.
Causes
The attempt to send the e-mail
failed because the size of the
attached file exceeds the set
limit.
• The number of characters
in the nickname is greater
than 20.
• No e-mail address has
been specified, or the
number of characters in the
e-mail address is greater
than 256.
Use the USB memory save
function.
• Enter a nickname of 20
characters or less.
• Enter an e-mail address of
256 characters or less.
The number of characters in the
nickname is greater than 20.
Enter a nickname of 20
characters or less.
No e-mail address has been
specified, or the number of
characters in the e-mail address
is greater than 256.
Enter an e-mail address of 256
characters or less.
• The network cable is not
connected, or the cable is
broken.
• Check whether the network
cable is connected, or the
cable is broken.
• There is an error in the
network settings (such as
the DNS).
• From the administrator
settings, check the network
settings. (page 56
"Configuring Network
Settings")
• There is an error in the email server settings (IP
address, host name, or
port number).
• There is an error in the
authentication settings for
the e-mail server
(authentication, account,
or password).
80
Solutions
• From the administrator
settings, check the SMTP
server settings. (page 61
"Configuring SMTP Server
Settings")
If a Message is Displayed during Operations
Message
Failed to create the PDF file. The
following are possible causes.
The page has been captured by
another terminal.
A new page has been created
by another terminal.
Causes
Solutions
Another terminal has attempted Retry to save the PDF file.
to capture a page or create a
page during the saving of a PDF
file. (This problem occurs only
during remote whiteboard
sharing.)
Try again.
Failed to create the PDF file.
• Memory is running short.
Please call service.
• The system is having a
problem.
Contact your service
representative.
System-Related Error Messages
Message
Causes
Remote whiteboard sharing has
been cancelled because the
computer was in sleep mode.
The computer using Remote
Viewer changed to sleep mode
when whiteboard sharing
started.
Restart whiteboard sharing.
Remote whiteboard sharing has
been ended because the
computer was in sleep mode.
The computer using Remote
Viewer changed to sleep mode
during whiteboard sharing.
Restart whiteboard sharing.
An error has occurred on the
whiteboard ending.
The system has stopped from
entering standby mode, as
whiteboard initialization may
have failed.
Turn off the power, and then
restart the system.
Turn the power off and then on
again.
Solutions
Configuration Settings-Related Error Messages
Message
Cannot import.
Causes
The import has failed due to an
unknown reason.
Solutions
Contact your service
representative.
81
8. Troubleshooting
Message
Failed to read.
Try again after checking the file
format.
Causes
The format of the file to be
imported is invalid.
Solutions
Check whether any of the
following apply:
• The e-mail address is left
blank.
Removing the USB memory is
available from the administrator
settings screen.
• More than 64 characters
are used for the local
block of the e-mail
address.
• More than 255 characters
are used for the domain of
the e-mail address.
• More than 256 characters
are used for the e-mail
address.
Cannot import. The IP address
format is invalid.
The file to be imported contains
an IP address with an invalid
format.
Check whether any of the
following apply:
• The IP address is left
blank.
• The IP address is not
composed of four parts,
each separated by a
period, which contain
three or fewer single-byte
digits.
• The four parts of the IP
address, each separated
by a period, contain three
or fewer single-byte digits
with an invalid value.
• More than 256 digits are
used.
• Digits that start with 0 or
00 are used.
Cannot import. The format of the
IP address is incompatible.
82
The file to be imported contains
an IP address with an invalid
value.
Check whether the file contains
an IP address (such as 0.0.0.0
or 127.0.0.1) configured for a
specific purpose.
If a Message is Displayed during Operations
Message
Failed to send the email. The
following are possible causes.
Failed to connect to the SMTP
server.
Failed to authenticate with the
SMTP server.
The operation to connect to the
SMTP server has timed out.
Causes
Solutions
• The network cable is not
connected, or the cable is
broken.
• Check whether the
network cable is
connected, or the cable is
broken.
• There is an error in the
network settings (such as
the DNS).
• There is an error in the email server settings (IP
address or host name).
• From the administrator
settings, check the network
configuration. (page 56
"Configuring Network
Settings")
• There is an error in the
authentication settings for
the e-mail server
(authentication, account,
or password).
• From the administrator
settings, check the SMTP
server settings. (page 61
"Configuring SMTP Server
Settings")
Other Error Messages
Message
An IWB application is already
started.
Start after closing the IWB
application.
Causes
You are attempting to open
two of Whiteboard, General
Settings, and Administrator
Settings at the same time.
Solutions
Whiteboard, General Settings, or
Administrator Settings are already
running. Stop the currently running
application, and then start the
other application.
83
8. Troubleshooting
If You Have Trouble Using the System
When Turning the System On/Off
Problem
The power button is pressed, but
the system does not start up.
The power button is pressed, but
the power lamp does not turn
on.
The power lamp turns on, but
nothing appears on the screen.
Causes
Solutions
• The power cable is not
connected correctly.
• Reconnect the power
cable.
• The main power switch is in
the "OFF" position.
• Turn the main power
switch to the "ON"
position.
• The power cable is not
connected correctly.
• Reconnect the power
cable.
• The main power switch is in
the "OFF" position.
• Turn the main power
switch to the "ON"
position.
The system is in sleep mode.
Touch the screen.
If nothing appears when the
screen is touched, contact your
service representative.
The power button is pressed, but There may be a problem with
the system does not shut down.
the system.
Press and hold the power
button to force the system to
shut down.
An abnormal sound is heard
from the controller.
There may be a problem inside
the controller.
Turn the main power switch to
the "OFF" position and contact
your service representative.
Causes
Solutions
When Using the Pen
Problem
The pen does not respond.
84
The pen's battery is fully used
up.
Replace the battery.
(page 93 "Inserting a Battery
into the Pen")
If You Have Trouble Using the System
Problem
Causes
Solutions
The battery indicator does not
turn on.
The pen's battery is fully used
up.
Replace the battery.
(page 93 "Inserting a Battery
into the Pen")
The battery indicator turns on,
but no stroke appears.
There may be a software
problem.
Shut down and restart
Interactive Whiteboard.
The pen nib is worn down.
The pen nib a consumable.
A pen nib replacement
depends on t on how frequently
the pen nib was pressed. If the
pen nib is worn out, replace the
pen nib with the spare nib
included with this product.
(page 95 "Replacing the Pen
Nib")
The pen bottom is worn down.
The pen bottom a consumable.
A pen bottom replacement
depends on how frequently the
pen nib was pressed. If the pen
bottom is worn out, contact
your service representative.
(page 96 "Replacing the Pen
Bottom")
The pen nib is broken and lost.
If too much stroke pressure is
applied or if the display is hit
with the pen nib, the pen nib
may break due to the impact.
Replace the pen nib with the
spare nib included with this
product. (page 95
"Replacing the Pen Nib")
When Using the Display
Problem
Only a monochrome image is
displayed.
Causes
• The cable is not connected
correctly.
• An incorrect cable is used.
Solutions
• Reconnect the cable.
• Check that the correct
cable is used.
If any of these actions do not fix
the problem, contact your
service representative.
85
8. Troubleshooting
Problem
• The display is too dark.
Causes
Solutions
The brightness of the display is
not set appropriately.
Press the [Menu] button on one
side of the display and adjust
the brightness. (page 99
"Adjusting the Display")
The display does not respond
when the [Menu] button is
pressed.
If no image appears on the
display, the display does not
respond even if the [Menu]
button is pressed.
Display an image on the
display and press the [Menu]
button.
The screen is corrupted.
The cable is not connected
correctly.
• The display is too bright.
• Check that the cable is
connected correctly.
• Turn the main power
switch to the "OFF"
position and restart the
system.
If any of these actions do not fix
the problem, contact your
service representative.
The system time is incorrect.
The internal battery of the system Reset the system time. (page 57
may be used up.
"Setting the Date and Time")
If the system time is still
incorrect, contact your service
representative.
86
If You Have Trouble Using the System
When Using the Whiteboard
Problem
A stroke is not displayed at the
correct position.
Causes
Solutions
• There is something on the
display frame.
• Do not leave a pen or
another object that can be
an obstacle on the display
frame.
• The display is dirty.
• The adjusted position of a
sensor may move out of
position due to the impact
caused to the system
during transportation or
from extreme temperature
change.
• Clean the display.
(page 97 "Cleaning the
Display")
• Adjust the sensor.
(page 52 "Adjusting the
Position of the Touch
Sensor")
If any of these actions do not fix
the problem, contact your
service representative.
A stroke is broken halfway.
• The pen nib may not be
touching the display
correctly.
• The inside of the display
frame is dirty.
• When writing, raise the
pen so that the pen nib is
kept pressed, and apply
appropriate stroke
pressure.
• Two or more pens are
being used within five
maters of each other.
• Clean the inside of the
display frame. (page 97
"Cleaning the Display")
• Do not use the pens within
five maters of each other.
If you want to use two or
more displays side-byside, contact our support
service.
• If an infrared device is
used near the system, turn
the device off.
If any of these actions do not fix
the problem, contact your
service representative.
87
8. Troubleshooting
Problem
A stroke is suddenly displayed
in an unintended direction
halfway.
Causes
• Something other than the
pen is touching the display.
• There is something on the
display frame.
• If too much stroke pressure
is applied, a line stroke
may be displayed in an
unintended direction.
• Keep anything other than
the pen from touching the
display.
• Do not leave anything that
can serve as an obstacle
on the display frame.
• Be careful not to apply too
much stroke pressure.
• The display frame is being
pressed strongly.
• Keep your hands away
from the display frame.
• If the pen is used near a
window, under direct
sunlight or bright lighting, a
stroke may be displayed in
an unintended direction.
• Change the location of the
system.
• The display was pressed
strongly.
88
Solutions
• Do not apply too much
impact to the display.
If any of these actions do not fix
the problem, contact your
service representative.
If two or more Interactive
Whiteboards are used side-byside and if strokes are made on
them at the same time, they are
not displayed correctly.
Two or more pens are being
used within five maters of each
other.
If you want to use two or more
Interactive Whiteboards within
five maters of each other,
contact your service
representative.
An unknown error that is not
related to the whiteboard
occurs.
There may be a problem with
the system.
Contact your service
representative.
If You Have Trouble Using the System
When Using the System as a Monitor
Problem
An image from the computer is
not displayed.
Causes
Solutions
• The cable is not connected
correctly.
• Reconnect the cable.
• Secure the VGA cable to
the receptacle with screws.
• The external output of the
computer is not configured
correctly.
Fully insert the DisplayPort
cable until it clicks.
• Check the external output
settings of the computer.
An image from the video
conferencing system is not
displayed.
• An image disappears
before completion.
• The cable is not connected
correctly.
• Reconnect the cable.
Secure the VGA cable to
the receptacle with screws.
• The video conferencing
system is not turned on.
The cable is not connected
correctly.
• An image stops halfway
when loading.
• Turn on the video
conferencing system.
Reconnect the cable.
Secure the VGA cable to the
receptacle with screws.
Fully insert the DisplayPort
cable until it clicks.
• An image is corrupted.
An image has noise.
If the output resolution of the
connected device is high, the
image may have noise.
Lower the output resolution of
the connected device.
The computer connected to the
DisplayPort input is
malfunctioning.
There may be a problem with
the graphic driver running on
the computer.
Contact your computer
manufacturer.
• The video input signal must satisfy the following conditions:
• The signal must comply with one of the following VESA standards:
1. Industry Standards and Guidelines for Computer Display Monitor Timing (DMT)
Standard- Version 1 Revision 12
2. Coordinated Video Timings (CVT) Standard Version 1.1
3. Generalized Timing Formula (GTF) Version 1.1
• The signal must satisfy the following signal conditions:
89
8. Troubleshooting
VGA signal
DisplayPort signal
• Frame rate: 85 Hz or less
• Frame rate: 85 Hz or less
• Pixel clock frequency: 20–170 MHz
• Pixel clock frequency: 25 MHz or more
When Sharing a Whiteboard
Problem
A connection is not established
although the previously used
passcode has been entered.
Causes
The entered passcode is
incorrect.
Solutions
Each time a passcode is used to
start sharing, a different
passcode is generated.
Before starting sharing, always
check the new passcode.
When Using a USB Memory Device
Problem
A USB memory device is not
recognized.
Causes
The USB memory device setting
is set to "Off".
Solutions
Set the USB memory device
setting to "On".
(page 67 "Configuring USB
Memory Device Settings")
A message prompting for restart
appears when a USB memory
device is inserted.
A configuration change
requiring system restart has
been made.
Use the power button to turn the
system off and on to restart.
• For problems regarding projected screens, see "Troubleshooting", Read This First
.
• If you cannot resolve problems by yourself, please contact your service representative.
90
Checking Communication Status during Remote Whiteboard Sharing
Checking Communication Status during
Remote Whiteboard Sharing
You can check communication status while hosting or participating in remote whiteboard sharing.
The communication status is indicated by the border color of
, the Share icon.
While hosting remote whiteboard sharing
Border color
Communication status
One or more Interactive Whiteboards and Remote Viewer-capable computers
are connected.
Green
No Interactive Whiteboard or Remote Viewer is connected.
Red
While participating in remote whiteboard sharing
Border color
Communication status
Excellent
Green
200 kbps–512 kbps
Some problems can occur when you operate or
view the shared whiteboard, such as an
occasional delay in synchronizing the screen with
the host terminal.
Very Low
Red
512 kbps–1.5 Mbps
There is no problem viewing or operating the
shared whiteboard.
Low
Yellow
1.5 Mbps or more
There is no problem viewing or operating the
shared whiteboard.
Good
Blue
Communication speed
200 kbps or less
Major problems can occur when you operate or
view the shared whiteboard, such as the
occasional freeze or disappearance of the
shared screen.
91
8. Troubleshooting
• None of these border colors are displayed if no remote whiteboard sharing is performed.
92
9. Appendix
Maintenance
Inserting a Battery into the Pen
• For safe operation, follow the warnings below regarding the batteries used in the pen. If you use
the batteries incorrectly, it may result in fire or injury due to batteries leaking or exploding.
• Do not use batteries other than the ones specified.
• Correctly insert batteries according to the polarity ( / ).
• Do not charge non-rechargeable batteries.
• Do not heat or throw the batteries into fire or water.
• Do not connect the positive and negative terminals on a battery with a wire.
• Remove the batteries from the remote control that are past their suggested use period or that
are depleted.
• Remove the batteries when they will not be used for extended periods.
• Keep the batteries out of the reach of children. Children may swallow or choke on the
batteries. If this happens, contact a doctor immediately.
• What to do if a battery has leaked
• If leakage from a battery adheres to your skin, rinse it with water immediately, and then
contact a doctor.
• Wipe off the leakage with tissue paper while being careful not to touch it.
• Soak the tissue paper that you used in water, and then throw it away as burnable trash.
93
9. Appendix
1. Remove the battery cover.
CUE075
2. Insert the battery.
Be careful not to insert the battery the wrong way.
CUE076
3. Replace the battery cover.
CUE082
94
Maintenance
Replacing the Pen Nib
• Use a pushpin or similar solid pointed tool to replace the pen nib. Be careful not to injure
yourself.
If the pen nib is worn down or broken, replace the pen nib with the included spare nib. To replace the
pen nib, a pushpin or similar solid pointed tool is necessary.
This example describes how to replace the pen nib using a pushpin.
1. Insert a pushpin at an appropriate angle into the edge of the pen nib.
• Be careful not to injure yourself with the pushpin.
CUE072
Fully insert the pushpin into the other end of the pen nib.
2. Slowly remove the pen nib from the pen body so that the inserted pushpin does not
detach from the pen nib.
CUE073
95
9. Appendix
3. When the pen nib is removed from the pen body, insert and press the new pen nib
straight onto the pen body.
CUE074
Do not twist when pressing the pen nib. This might cause the pen nib to break.
Replacing the Pen Bottom
• Use a pushpin or similar solid pointed tool to replace the pen bottom. Be careful not to injure
yourself.
If the pen bottom is worn out, replace it with a replacement pen bottom. Contact your service
representative to obtain a replacement pen bottom.
To replace the pen bottom, a pushpin or similar solid pointed tool is necessary.
This example describes how to replace the pen bottom using a pushpin.
1. Insert a pushpin at an appropriate angle into the edge of the pen bottom.
• Be careful not to injure yourself with the pushpin.
CUE154
96
Maintenance
Fully insert the pushpin into the other end of the pen bottom.
2. Slowly remove the pen bottom from the pen body so that the inserted pushpin does not
detach from the pen bottom.
CUE155
3. When the pen bottom is removed from the pen body, insert and press the new pen
bottom straight onto the pen body.
CUE156
Do not twist when pressing the pen bottom. This might cause the pen bottom to break.
Cleaning the Display
If the display surface or the inside of the display frame becomes dirty, clean it with a soft dry cloth.
If the display is used without cleaning, a position touched on the display may not be recognized
correctly.
97
9. Appendix
CUE097
98
Adjusting the Display
Adjusting the Display
To adjust the display, use the [Menu] button on the side to display the menu.
CUE116
• If no button is pressed for 15 seconds, the menu automatically disappears. To hide the menu
manually, press the [Menu] button again.
• Only those items that can be set are displayed on the menu.
Picture Menu
Use the [ ]/[ ] button on one side of the display to select "Picture", and press the [Input/Enter] button.
The "Picture" menu has the following items that can be adjusted:
Item
Initial
value
Setting
Value range
Contrast
Adjusts the contrast.
50
0-100
Sharpness
Adjusts the sharpness.
2
0-10
99
9. Appendix
Item
Brightness
Initial
value
Setting
Adjusts the brightness.
3
Value range
0-5
The brightness can also be adjusted by
pressing the [ ]/[ ] button, regardless
of whether the menu is displayed.
1. Press the [ ]/[ ] button, and select the item you want to adjust.
2. Press the [Input/Enter] button.
3. Press the [ ]/[ ] button to adjust the item.
4. Press the [Menu] button.
5. To close the "Picture" menu, press the [Menu] button.
Option Menu
Use the [ ]/[ ] button to select "Option", and press the [Input/Enter] button.
The "Option" menu has the following items that can be adjusted:
Item
Aspect Ratio
100
Setting
When it is set to "Full", the image is
expanded to full screen.
Initial
value
Original
Value range
• Full
• Original
Adjusting the Display
Item
PIP-PIP Size
Initial
value
Setting
Selects the sub-window size displayed
when the [PIP] button is pressed.
Value range
Middle
• Small
(384 × 288)
• Middle
(480 × 360)
• Large
(576 × 432)
PIP-PIP Position
Adjusts the position of sub-windows
displayed when the [PIP] button is
pressed.
Upper
right
corner
-
This item only works when the subwindows are displayed.
Auto Adjustment
Automatically adjusts the position of the screen switched to with the [Input/
Enter] button.
-
This item only works when screens are
switched.
Adjusting the aspect ratio
1. Press the [ ]/[ ] button and select "Aspect Ratio".
2. Press the [Input/Enter] button.
3. Press the [ ]/[ ] button, and select the item you want to set.
4. Press the [Input/Enter] button.
5. To close the "Option" menu, press the [Menu] button.
Setting the PIP size
1. Press the [ ]/[ ] button, and select "PIP".
2. Press the [Input/Enter] button.
3. Press the [ ]/[ ] button, and select "PIP Size".
4. Press the [Input/Enter] button.
5. Press the [ ]/[ ] button, and select a sub-window size.
6. Press the [Input/Enter] button.
7. Press the [Menu] button to close the "PIP" menu.
8. To close the "Option" menu, press the [Menu] button.
101
9. Appendix
Adjusting the PIP position
1. Press the [ ]/[ ] button, and select "PIP".
2. Press the [Input/Enter] button.
3. Press the [ ]/[ ] button, and select "PIP Position".
4. Press the [Input/Enter] button.
5. Press the [ ]/[ ]/[ ]/[ ] button, and move the sub-window to a different position.
6. Press the [Input/Enter] button.
7. Press the [Menu] button to close the "PIP" menu.
8. To close the "Option" menu, press the [Menu] button.
Using Auto Adjustment
1. Press the [ ]/[ ] button, and select "Auto Adjustment".
2. Press the [Input/Enter] button.
The menu is closed, and the screen position is automatically adjusted.
Setting Menu
Use the [ ]/[ ] button to select "Setting", and press the [Input/Enter] button.
The "Setting" menu has the following items that can be adjusted:
Item
OSD Rotation
Initial
value
Setting
Rotates the menu display 90 degrees.
0 Degree
Value range
• 0 Degree
• 90 Degree
Advanced
-Restore User Default
102
Initializes all settings to their defaults.
-
• Confirm
• Return
Adjusting the Display
Using OSD rotation
1. Press the [ ]/[ ] button, and select "OSD Rotation".
2. Press the [Input/Enter] button.
3. Press the [ ]/[ ] button, and select an angle of rotation.
4. Press the [Input/Enter] button.
5. To close the "Setting" menu, press the [Menu] button.
Using restore user default
1. Press the [ ]/[ ] button, and select "Advanced".
2. Press the [Input/Enter] button.
3. Check that "Restore User Default" is selected, and press the [Input/Enter] button.
4. Press the [ ]/[ ] button, and select "Confirm".
5. Press the [Input/Enter] button.
The menu is closed, and all settings back to the default.
103
9. Appendix
Specifications
LCD panel
Item
Specifications
Size
55 inch wide (diagonal 1387 mm)
Effective display area (H × V)
1209 .6 × 680.4 mm (47.6 × 26.8 inches)
Display type
VA liquid crystal method
Backlight
LED system
Maximum resolution
1920 × 1080 pixels
Aspect ratio
16 : 9
Display color
Approximately 16.77 million colors
Pixel pitch (H × V)
0.63 × 0.63 mm (0.03 × 0.03 inches)
300cd/m2
Maximum brightness
• Brightness changes in accordance with the image
settings. In addition, the brightness fades as the
product ages. It does not maintain a consistent level
of brightness.
Contrast ratio
2670 : 1
View angles
160° in the horizontal field; 160° in the vertical field
(Contrast ratio = 10 or more)
Response speed
6.5 ms (Gray to Gray, Average)
Touch panel
Item
Electronic pen detection system
Light interception
Guard glass
Thickness : Approximately 2.0 mm (0.08 inches)
(With AR coating)
104
Specifications
Specifications
External Interface
Item
Specifications
Input connector
Analog Mini D-Sub15Pin × 1 (for PIP)
(Display unit)
The video input signal must satisfy the following
conditions:
• 1024 × 768, 60 Hz
Input connector
• Analog Mini D-Sub15Pin × 1
(Controller unit)
• DisplayPort × 1
The video input signal must satisfy the following
conditions:
The signal must comply with one of the following
VESA standards:
1. Industry Standards and Guidelines for
Computer Display Monitor Timing (DMT)
Standard- Version 1 Revision 12
2. Coordinated Video Timings (CVT) Standard
Version 1.1
3. Generalized Timing Formula (GTF) Version 1.1
The signal must satisfy the following signal
conditions:
VGA signal
• Frame rate: 85 Hz or less
• Pixel clock frequency: 20–170 MHz
DisplayPort signal
• Frame rate: 85 Hz or less
• Pixel clock frequency: 25 MHz or more
USB port
• USB2.0 Type A × 4
• USB3.0 Type A × 2
Communication connector
10BASE-T/100BASE-TX/1000BASE-T
105
9. Appendix
Network
Item
Line speed
Specifications
• Recommended: 512 kbps or more
• Minimum: 200 kbps
Communication port
• Remote whiteboard sharing
TCP: 80, 50000 ,50001, 50002, and 61616 are
available for communication
• E-mail transmission
Communication with the port number specified in the
SMTP server settings is available for communication.
(page 61 "Configuring SMTP Server Settings")
Power source
Item
Specifications
Power source used
100–240 V, 50 Hz/60 Hz
Maximum power consumption
198 W
Rated power consumption
152 W
Power consumption in standby mode
45 W
Weight / Dimensions
Item
Specifications
Weight (Main unit)
Approximately 47 kg (103.6 lb.)
Physical dimensions (W × H × D)
1360 × 830 × 170 mm (53.5 × 32.7 × 6.7 inches)
Operating range
Item
Temperature
Specifications
10–32 °C (50–89.6 °F)
• The temperature range varies according to the
conditions of the installation location.
106
Specifications
Item
Humidity
Specifications
15–80%
• The humidity range varies according to the
conditions of the installation location.
• A low humidity (60% or less) is recommended when
the product is installed in a high temperature
environment.
Altitude
0–2000 m (0–6600 feet)
107
9. Appendix
Trademarks
Intel and Core are trademarks of Intel Corporation in the U.S. and / or other countries.
DisplayPort is a registered trademark of VESA in the U.S. and/or other jurisdictions.
VGA is a trademark of International Business Machines Corporation in the United States, other
countries, or both.
Microsoft, Windows, Internet Explorer are either registered trademarks or trademarks of Microsoft
Corporation in the United States and / or other countries.
The proper names of the Windows operating systems are as follows:
• The product names of Windows 7 are as follows:
Microsoft® Windows® 7 Home Premium
Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Enterprise
Other product names used herein are for identification purposes only and might be trademarks of their
respective companies. We disclaim any and all rights to those marks.
Microsoft product screen shots reprinted with permission from Microsoft Corporation.
108
INDEX
A
Draw......................................................................... 9
Add......................................................................... 28
Add Address Book icon........................................ 62
Add Remote Contact List icon........................ 61, 73
Add/Delete Remote License icon........................ 60
Address Book.................................................. 44, 62
Address Entry History............................................ 45
Adjust Touch Sensor Position icon........................ 52
Administrator password..................................55, 56
Administrator Settings..................................... 54, 56
AdminSettings..................................................49, 55
E
B
Email Address........................................................ 45
Enlarge................................................................... 21
Erase................................................................ 10, 21
Erase All icon......................................................... 23
Eraser icon............................................................. 22
Export..................................................................... 65
Export Device Configuration icon........................ 65
F
Finger.........................................................12, 24, 28
G
Backup file............................................................. 64
Backup File Collection icon.................................. 64
Battery.................................................................... 93
General Settings................................ 49, 51, 52, 73
Grid line................................................................. 19
C
H
Capture icon.................................................... 28, 33
Captured Page......................................... 14, 17, 28
Change Administrator Password icon................. 56
Cleaning................................................................. 97
Close icon........................................................ 18, 71
Computer........................................................... 7, 31
Connect.................................................................. 41
Contact List............................................................. 41
Contact List tab...................................................... 41
Copy....................................................................... 29
Copyright............................................................... 53
Copyright Information icon............................ 53, 73
Hide icon................................................... 14, 16, 71
Host.................................................................. 37, 39
D
Date and Time....................................................... 57
Delete..................................................................... 29
Desktop............................................................ 49, 54
Device settings....................................................... 54
Display area.......................................................... 25
Display License Agreement.................................. 53
Display magnification.............................. 12, 24, 25
Display Touch Keyboard icon....................... 54, 68
Displayed area............................................... 12, 24
DisplayPort input....................................................32
Download.............................................................. 69
I
Import...........................................................8, 46, 66
Import Device Configuration icon........................ 66
Input/Enter button................................................. 35
Install...................................................................... 69
Interactive Whiteboard......................................... 38
Interactive Whiteboard Pen Type 1....................... 9
Interactive Whiteboard Remote License Type 1... 8
Interactive Whiteboard Remote Viewer.............. 71
Interactive Whiteboard Remote Viewer Type 1.... 8
InteractiveWhiteboard.......................................... 49
IP address........................................................ 39, 41
IP Address Entry History........................................ 41
L
Launcher................................................................. 72
Leave...................................................................... 42
License agreement................................................. 53
Log.......................................................................... 63
Log Collection icon................................................63
Loupe icon....................................................... 24, 71
109
M
S
Main operation panel.................................... 14, 71
Manual Entry tab............................................ 41, 45
Move...................................................................... 20
Move main operation panel icon.................. 14, 71
Save................................................................... 8, 43
Save and e-mail icon............................................ 44
Screen Page....................................... 14, 16, 28, 31
Scroll icon.............................................................. 17
Select.................................................................. 9, 10
Select All icon........................................................ 20
Select and Delete icon....................................10, 22
Select from Address Book tab.............................. 44
Select icon.............................................................. 20
Select/Delete icon................................................ 20
Send....................................................................... 45
Set Date/Time icon............................................... 57
Settings...................................................... 50, 51, 73
Share icon................................................. 39, 41, 71
Show icon................................................. 14, 16, 71
Shutdown............................................................... 17
Standby.................................................................. 18
Stroke........................................................................ 9
System Update icon.............................................. 64
N
Network Settings................................................... 56
Network Settings icon........................................... 56
New Page icon...................................................... 28
Nickname............................................................... 45
O
Open...................................................................... 39
Open with Passcode............................................. 39
P
Page................................................................... 7, 13
Page Copy icon..................................................... 29
Page Delete icon................................................... 29
Page operation panel..................................... 14, 27
Participant IP address............................................ 39
Participate........................................................ 37, 41
Passcode.......................................................... 39, 41
Pen............................................................................ 9
Pen bottom................................................ 10, 22, 96
Pen color................................................................ 19
Pen icon..............................................................9, 19
Pen nib............................................................. 22, 95
PIP button............................................................... 35
Power button.......................................................... 17
PowerOFF.............................................................. 49
R
Read....................................................................... 46
Record.................................................................... 28
Reduce................................................................... 21
Region and Language...........................................57
Region and Language icon.................................. 57
Remote Contact List............................................... 61
Remote License...................................................... 60
Remote Viewer............................... 8, 38, 69, 71, 73
Remote whiteboard sharing............................. 8, 37
Remove USB Memory icon............................ 54, 68
110
T
Thickness................................................................ 19
Touch keyboard................................. 10, 41, 54, 68
Touch sensor.......................................................... 52
U
Uninstall.................................................................. 70
Update................................................................... 64
USB memory............................................. 43, 46, 54
USB Memory Device Setting................................ 67
USB Memory Device Settings icon...................... 67
USB Memory icon...........................................43, 46
USB port.................................................... 43, 46, 54
V
Version....................................................................53
Version Information icon................................ 53, 73
VGA Input.............................................................. 32
VGA Input 2........................................................... 34
Video conferencing device.............................. 8, 34
W
Whiteboard....................................................... 7, 14
MEMO
111
MEMO
112
EN GB
EN US
EN AU
Y300-7511
EN
GB
EN
US
EN
AU
Y300-7511
© 2013 Ricoh Co., Ltd.
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