Trendnet TV-IP121W User guide

Trendnet TV-IP121W User guide
Preface
Thank you for purchasing the TV-IP121W, a powerful and highquality image SecurView Wireless Day/Night Internet Camera. The
infrared LEDs and light sensor enable the camera to capture images
even in dark environments. The camera can be installed as a
standalone system within your application environment easily and
quickly, and supports remote management function so that you can
access and control it using a Web browser on your computers.
This User Guide provides you with the instructions and illustrations
on how to use your camera, which includes:
Chapter 1 Introduction to Your Camera describes the features of
the camera. You will also know the components and
functions of the camera.
Chapter 2 Hardware Installation helps you install the camera
according to your application environment. You can use
this camera at home, at work, at any where you want.
Chapter 3 Accessing the Camera lets you start using your camera
without problem. The camera can be set up easily and
work within your network environment instantly.
Chapter 4 Configuring the Camera guides you through the
configuration of the camera using the web browser on
your PC.
Chapter 5 Using SecurView™ shows you the detail instructions on
operating SecurView™ software.
Chapter 6 Appendix provides the specification of the camera and
some useful information for using your camera.
NOTE The illustrations and configuration values in this guide are for
reference only. The actual settings depend on your practical
application of the camera.
-1-
Contents
PREFACE ............................................................................ 1
CHAPTER 1 ..................................................................... 4
INTRODUCTION TO YOUR CAMERA ............... 4
1.1
1.2
1.3
1.4
CHECKING THE PACKAGE CONTENTS ...................................4
GETTING TO KNOW YOUR CAMERA ......................................5
FEATURES AND BENEFITS .....................................................8
SYSTEM REQUIREMENT .........................................................9
CHAPTER 2 ................................................................... 10
HARDWARE INSTALLATION .............................. 10
2.1
2.2
2.3
INSTALLING THE CAMERA STAND .......................................10
CONNECTING THE CAMERA TO LAN/WLAN......................11
APPLICATIONS OF THE CAMERA ..........................................12
CHAPTER 3 ................................................................... 13
ACCESSING THE CAMERA .................................. 13
3.1
3.2
3.3
USING IPSETUP ...................................................................13
ACCESSING TO THE CAMERA...............................................18
CONFIGURING THE IP ADDRESS OF THE PC ........................21
CHAPTER 4 ................................................................... 22
CONFIGURING THE CAME RA ........................... 22
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
USING THE WEB CONFIGURATION ......................................22
USING SMART WIZARD .......................................................23
BASIC SETUP .......................................................................27
NETWORK SETTINGS ...........................................................32
SETTING UP VIDEO & AUDIO...............................................39
EVENT SERVER CONFIGURATION ........................................42
MOTION DETECT .................................................................45
EVENT CONFIG ....................................................................46
TOOLS .................................................................................51
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4.10 INFORMATION .....................................................................53
CHAPTER 5 ................................................................... 55
APPENDIX ..................................................................... 82
A.1 SPECIFICATION ....................................................................82
A.2 GLOSSARY OF TERMS ..........................................................84
LIMITED WARRANTY .................................................. 93
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C HAPTER 1
I NTRODUCTION T O Y OUR
C AMERA
1.1 Checking the Package Contents
Check the items contained in the package carefully. You should have
the following:







TV-IP121W
AC Power Adapter (5VDC, 2.5A)
Detachable External Antenna
Camera Stand
Ethernet Cable (RJ-45 type)
Utility CD-ROM
Multi-Language Quick Installation Guide
NOTE If there is any item damaged or missing, please contact your
local authorized dealer for replacement.
-4-
1.2 Getting to Know Your Camera
Internal Microphone
allows the camera to
receive sound and voice
Power LED indicates
the camera is powered
on with the steady
amber light.
Infrared LEDs (optional)
allows your camera to
capture clear images in a
dark environment
Link LED indicates
the camera’s network
connectivity with the
flashing green light.
Lens Assembly
Light Sensor (optional)
is used to trigger on and
off the infrared LEDs
according to the
environmental light level
Front View
-5-
External Antenna
Screw Hole is used
to connect the camera
stand.
Ethernet Cable Connector
is used to connect the
network cable, which supports
the NWay protocol so that the
camera can detect the
network speed automatically.
DC Power Connector
is used to connect the
AC power adapter, in
order to supply power
to the camera.
Reset Button will restart
the camera when it is
pressed quickly; when it is
long pressed for five
seconds, the camera will
resume the factory default
settings.
Rear View
-6-
-
Internal Microphone: It allows the camera to receive the sound
or voice
-
Infrared LEDs: It allows your camera to capture clear images in
a dark environment.
-
Light Sensor: It is used to trigger on and off the Infrared LEDs
according to the environmental light level.
-
Power LED: A steady orange light indicates the camera is
powered on.
-
Link/Act LED: A blinking green light indicates the camera’s
network connection correctly.
-
Detachable Antenna: The detachable external antenna allows
you to adjust its position to obtain the maximum signal.
-
Camera Stand Connection: Connects the camera with the
camera stand.
-
Power Connector: Connects the AC power adapter to supply
power to the camera.
-
LAN Port: It is used to connect the network RJ-45 cable, which
supports the NWay protocol so that the camera can detect the
network speed automatically.
-
Reset Button: Rest will be initiated when the reset button is
pressed once. The power LED begins to flash.
Factory Reset will be initiated when the reset button is pressed
continuously for three seconds or when Power LED begins to
light up. Release the reset button and the Power LED will begin
to flash.
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1.3 Features and Benefits

Audio Capability
The built-in microphone of the camera provides on-the-spot
audio via the Internet, allowing you to monitor the on-site voice.

Day & Night Surveillance Supported
The six Infrared LEDs around the standard lens assembly
(optional) enable the camera to capture crystal clear images in
the dark environment or at night. When the Light Sensor detects
the environmental light level becomes low, the camera captures
the images in black & white mode using these infrared LEDs.

Remote Control Supported
By using a standard Web browser or the bundled SecurView™
software application, the administrator can easily change the
configuration of the camera via Intranet or Internet. In addition,
the camera can be upgraded remotely when a new firmware is
available. The users are also allowed to monitor the image and
take snapshots via the network.

Multiple Platforms Supported
The camera supports multiple network protocols, including
TCP/IP, SMTP e-mail, HTTP, and other Internet related
protocols. Therefore, you can use the camera in a mixed
operating system environment, such as Windows 2000,
Windows XP and Window Vista.

Multiple Applications Supported
Through the remote access technology, you can use the
cameras to monitor various objects and places for your own
purposes.
For example, babies at home, patients in the hospital, offices
and banks, and more. The camera can capture both still images
and video clips, so that you can keep the archives and restore
them at any time.
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1.4 System Requirement

Networking
LAN:
10Base-T Ethernet or 100Base-TX Fast Ethernet.
WLAN: IEEE 802.11b/g.

Accessing the Camera using Web Browser
Platform:
Microsoft® Windows® 2000/XP/Vista/Windows 7
CPU:
Intel Pentium III 350MHz or above
RAM:
128MB
Resolution: 800x600 or above
User Interface: Microsoft® Internet Explorer 6.0 or above

Accessing the Camera using Ultra View
Platform: Microsoft® Windows® 2000/XP/Vista/Windows 7
Hardware Requirement:
1 camera connected: Intel Pentium III 800MHz; 512MB RAM
2 ~ 4 cameras connected: Intel Pentium 4 1.3GHz; 512MB RAM
5 ~ 8 cameras connected: Intel Pentium 4 2.4GHz; 1GB RAM
9 ~ 16 cameras connected: Intel Pentium 4 3.4GHz; 2GB RAM
Resolution:
1024x768 or above
NOTE If you connect multiple cameras to monitor various places
simultaneously, you are recommended to use a computer with
higher performance.
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C HAPTER 2
H ARDWARE I NSTALLATION
2.1 Installing the Camera Stand
The camera comes with a camera stand, which uses a swivel ball
screw head to lock to the camera’s screw hole. When the camera
stand is attached, you can place the camera anywhere by mounting
the camera through the three screw holes located in the base of the
camera stand.
The Camera Stand
- 10 -
2.2 Connecting the Camera to LAN/WLAN
Use the provided Ethernet
cable to connect the camera
to your local area network
(LAN).
When you connect the AC
power adapter, the camera is
powered on automatically.
You can verify the power
status from the Power LED on
the front panel of the camera.
Once connected, the Link
LED starts flashing green
light and the camera is on
standby and ready for use
now.
If you use a wireless network
in your application
environment, you need to
attach the included external
antenna to the camera.
When the camera is powered
on, the camera will
automatically search any
access point with “default”
SSID.
NOTE If the camera cannot to your wireless network, you need to
install the camera in LAN and proceed with WLAN settings.
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2.3 Applications of the Camera
The camera can be applied in multiple applications, including:

Monitor local and remote places and objects via Internet or
Intranet.

Capture still images and video clips remotely.

Upload images or send email messages with the still images
attached.
The following diagram explains one of the typical applications for
your camera and provides a basic example for installing the camera.
*
*Please enclosed by waterproof
housing when using in outdoor
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C HAPTER 3
A CCESSING
THE
C AMERA
3.1 Using IPSetup
The camera comes with a convenient utility, IPSetup, which is
included in the Installation CD-ROM, allowing you to search the
camera on your network easily.
1. Insert the Installation CD-ROM into your computer’s CD-ROM
drive to initiate the Auto-Run program.
2. Click the IPSetup from the Auto-Run menu screen. Then the
IPSetup Wizard will appear. Click Next when the Welcome to
the IPSetup Wizard appears.
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3. Click Browse to choose the desired destination location. By
default, the destination location is C:\Program
Files\TRENDnet\IPSetup. Then click Next.
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4. Click Next to confirm the IPSetup software to be installed to the
computer.
5. When the Installation Complete window appears, click Close.
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6. After installing the IPSetup utility, the application is automatically
installed to your computer, and creates a folder in
Start\Program\TRENDnet\IPSetup.
7. Click Start>Programs>TRENDnet>IPSetup, and then click
IPSetup.
8. The IPSetup window will appear. It will search for the camera
within the same network
Camera Display Area
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-
Camera Display Area: It shows the connected camera(s) within
the same network
Double click the IP Address, it will link to the Camera’s Web
Configuration page.
-
Change IP: Click this button to bring up the following window. It
allows you to change the IP Address. You can select either
Static IP or click DHCP. Then, enter the Administrator ID &
Password. By default the ID/Password is: admin. When
complete, click Change.
-
Search: Click this button to search the connected camera in the
same network
-
Exit: Click this button to exit the program.
- 17 -
3.2 Accessing to the Camera
Whenever you want to access the camera:
1. Open the Web browser on your computer (example showed in
the User’s Guide is based on the Internet Explorer).
2. Type the default IP address (192.168.10.30) or the IP address
found by IPSetup in the Address bar, and then press [Enter].
3. When the login window appears, enter the default User name
(admin) and Password (admin) and press OK to access to the
main screen of the camera’s Web Configuration.
Enter the IP address
of the camera here.
NOTE If you are initially access to the camera, you will be ask to
install a new plug-in for the camera. Permission request
- 18 -
depends on the Internet security settings of your computer.
Click Yes to proceed.
After you login into the Web Configuration of the camera, the main
page will appear as below:
Zoom In
Buttons
Camera Information
Live View/Setup
Switch
Nightmode Button
Function Buttons
Live View Image
The main page of the Web Configuration provides you with many
useful information and functions, including:

Camera Information – Display the camera’s location and the
current date & time. The information can be modified in the Web
Configuration.
- 19 -

Live View Image – Displays the real-time image of the
connected camera.

Live View/Setup Switch – Click Setup to configure the camera.
For details, see Chapter 4.

Function Buttons – Use these buttons to control the video
functions.
 Manual Record allows you to record and save a video clip.
 Snapshot allows you to capture and save a still image.
 Browse allows assign the destination folder to store the
video clips and still images.
 Listen allows you receive the on-site sound and voice from
the camera.

Zoom In Buttons – Click the buttons to zoom in the live view
image by 1x, 2x, and 3x.

Nightmode Button – Click the button to enable the “nightshot
mode” to deliver clearer images in the dark environment.
However, this will reduce the frame rate of video setting.
NOTE If your PC uses Microsoft Vista platform you may not be able
to find these recorded files that are stored by Snapshot or
Manual Record. You will need to disable the protected mode
of Security in the IE Browser. Please follow the below Steps:
1. Open IE Browser
2. Select ToolsInternet Options
3. Select Security
4. Disable the ”Enable Protected Mode” then press OK
- 20 -
3.3 Configuring the IP Address of the PC
If you failed to access the camera, please check the IP address of
your computer. When you connect the camera to your computer
directly to proceed with configuration of the camera, you need to set
up the IP Addresses to be in the same segment for the two devices
to communicate.
1. On your computer, click Start > Control Panel to open the
Control Panel window.
2. Double-click Network Connection to open the Network
Connection window.
3. Right-click Local Area Connection and then click Properties
from the shortcut menu.
4. When the Local Area Connection Properties window appears,
select the General tab.
5. Select Internet Protocol [TCP/IP] and then click Properties to
bring up the Internet Protocol [TCP/IP] Properties window.
6. To configure a fixed IP address that is within the segment of the
camera, select the Use the following IP address option. Then,
enter an IP address into the empty field. The suggested IP
address is 192.168.10.x (x is 0~254 except 30), and the
suggested Subnet mask is 255.255.255.0.
7. When you are finished, click OK.
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C HAPTER 4
C ONFIGURING
THE
C AMERA
4.1 Using the Web Configuration
You can access and manage the camera through the Web browser
and the provided software application SecurView™ (see chapter 5 in
more detail). This chapter describes the Web Configuration, and
guides you through the configuration of the camera by using the web
browser.
To configure the camera, click Setup on the main page of Web
Configuration. The Web Configuration will start from the Basic page.
- 22 -
The Web Configuration contains the settings that are required for the
camera in the left menu bar, including Smart Wizard, Basic,
Network, Video, Event Server, Motion detect, Event Config,
Tools, and Information.
4.2 Using Smart Wizard
The camera’s Smart Wizard lets you configure your camera easily
and quickly. The wizard will guide you through the necessary
settings with detailed instructions on each step.
To start the wizard, click Smart Wizard in the left menu bar.
Step 1. Camera Settings
- 23 -
Enter Camera
name, Location,
New Admin
password and
enter again to
confirm Admin
password
Step 2. IP Settings
Select the IP
setting according
to your network:
DHCP, Static IP,
or PPPoE.
Step 3. Email Settings
- 24 -
Enter the required
information to be
able to send email
with an image
Step 4. Wireless Networking
Select Enable to
enable the
wireless function
of the camera,
and then
complete the
required settings.
- 25 -
Step 5. Confirm Settings
This step shows
all the setting
information you
imputed.
This step shows the configuration of your camera. When you confirm
the settings, click Apply to finish the wizard and reboot the camera.
Otherwise, click Prev to go back to the previous step(s) and change
the settings; or click Cancel to end the wizard and discard the
changes.
- 26 -
4.3 Basic Setup
The Basic menu contains three sub-menus that provide the system
settings for the camera, such as the Camera Name, Location, Date &
Time, and User management.
- 27 -
Basic >> System

Basic
- Camera Name: Enter a descriptive name for the camera.
- Location: Enter a descriptive name for the location used by
the camera.

Indication LED
This item allows you to set the LED illumination as desired.
There are two options: Normal and OFF.
- 28 -
Basic >> Date & Time

Date & Time
- TimeZone: Select the proper time zone for the region from the
pull-down menu.
- Synchronize with PC: Select this option and the date & time
settings of the camera will be synchronized with the connected
computer.
- Synchronize with NTP Server: Select this option and the
time will be synchronized with the NTP Server. You need to
enter the IP address of the server and select the update
interval in the following two boxes.
- Manual: Select this option to set the date and time manually.
- 29 -
Basic >> User

Administrator
To prevent unauthorized access to the camera’s Web
Configuration, you are strongly recommend to change the default
administrator password. Type the administrator password twice
to set and confirm the password.

General User
- User Name: Enter the user’s name you want to add to use the
camera.
- Password: Enter the password for the new user.
When you are finished, click Add/Modify to add the new user
to the camera. To modify the user’s information, select the one
you want to modify from User List and click Add/Modify.
- 30 -
- User List: Display the existing users of the camera. To delete
a user, select the one you want to delete and click Delete.

Guest
- User Name: Enter the guest’s name you want to add to use
the camera.
- Password: Enter the password for the new guest.
- User List: Display the existing guests of the camera. To delete
a user, select the one you want to delete and click Delete.

Direct Video Stream Authentication:
- Enabled = Direct link to the video stream prompts for
authentication.
- Disable = Direct link to video does not prompt for
authentication for ease of use when implementing or embedding
the video stream into a custom application or webpage.
Examples of the Direct Link to video:
MJPEG Mode
http://camera_ip_address:port number/jpgview.htm
NOTE The “General User” can access the camera and control the
Function buttons of the camera’s Web Configuration; the
“Guest’ can only view the live view image from the main page
of the Web Configuration while accessing the camera. Only
the “Administrator” is allowed to configure the camera through
the Web Configuration.
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4.4 Network Settings
The Network menu contains three sub-menus that provide the
network settings for the camera, such as the IP Setting, DDNS
Setting, IP Filter, and Wireless network.
- 32 -
Network >> Network

IP Setting
This item allows you to select the IP Address mode and set up
the related configuration.
- 33 -
- DHCP: Select this option when your network uses the DHCP
server. When the camera starts up, it will be assigned an IP
address from the DHCP server automatically.
- Static IP: Select this option to assign the IP address for the
camera directly. You can use IP Setup to obtain the related
setting values.
IP
Enter the IP address of the camera. The
default setting is 192.168.10.30.
Subnet Mask
Enter the Subnet Mask of the camera. The
default setting is 255.255.255.0.
Default Gateway
Enter the Default Gateway of the camera.
The default setting is 192.168.10.1.
Primary/
Secondary DNS
DNS (Domain Name System) translates
domain names into IP addresses. Enter the
Primary DNS and Secondary DNS that are
provided by ISP.
- PPPoE: Select this option when you use a direct connection
via the ADSL modem. You should have a PPPoE account from
your Internet service provider. Enter the User Name and
Password. The camera will get an IP Address from the ISP as
starting up.
NOTE Once the camera get an IP address from the ISP as starting
up, it automatically sends a notification email to you.
Therefore, when you select PPPoE as your connecting type,
you have to set up the email or DDNS configuration in
advance.
DDNS Setting
With the Dynamic DNS feature, you can assign a fixed host and
domain name to a dynamic Internet IP address. Select the
Enable option to enable this feature. Then, select the Provider
from the pull-down list and enter the required information in the
Host Name, User Name, and Password boxes. Please note
- 34 -
that you have to sign up for DDNS service with the service
provider first.

UPnP
The camera supports UPnP (Universal Plug and Play), which is
a set of computer network protocols that enable the device-todevice interoperability. In addition, it supports port auto mapping
function so that you can access the camera if it is behind an NAT
router or firewall. Select the Enable option to enable this feature.

Ports Number
- HTTP Port: The default HTTP port is 80.
NOTE If the camera is behind an NAT router of firewall, the
suggested to be used is from 1024 to 65535.
Network >> IP Filter
The IP Filter setting allows the administrator of the camera to limit
the users within a certain range of IP addresses to use the camera.

Start/End IP Address
Assign a range of IP addresses that are not allowed to access
the camera by entering the Start IP address and End IP address.
- 35 -
When you are finished, click Add to save the range setting. You
can repeat the action to assign multiple ranges for the camera.
For example, when you enter 192.168.10.50 in Start IP Address
and 192.168.10.80 in End IP Address, the user whose IP
address located within 192.168.10.50 ~ 192.168.10.80 will not
be allowed to access the camera.

Deny IP List
The list displays the range setting(s) of IP addresses that are not
allowed to access the camera. To clear the setting, select a
range of IP addresses from the list and click Delete.
Network >> Wireless Setting

Wireless
- 36 -
The camera supports WLAN while you use the wireless network.
Select the Enable option to enable this feature.
- Network ID (SSID}: Keep the default setting of this option to
connect the camera to any access point under the
infrastructure network mode. To connect the camera to a
specified access point, set a SSID for the camera to
correspond with the access point’s ESS-ID. To connect the
camera to an Ad-Hoc wireless workgroup, set the same
wireless channel and SSID to match with the computer’s
configuration.
Click Site Survey to display the available wireless networks,
so that you can easily connect to one of the listed wireless
networks.
List of searching results
- Wireless Mode: Select the type of wireless communication for
the camera: Infrastructure or Ad-Hoc.
- Channel: Select the appropriate channel from the list.
- Authentication: Select the authentication method to secure
the camera from being used by unauthorized user: Open,
Shared-key, WPA-PSK, and WPA2-PSK. The following table
explains the four options:
Open
The default setting of Authentication mode,
which communicates the key across the network.
- 37 -
Shared-key
Allow communication only with other devices
with identical WEP settings.
WPA-PSK/
WPA2-PSK
WPA-PSK/WPA2-PSK is specially designed for
the users who do not have access to network
authentication servers. The user has to manually
enter the starting password in their access point
or gateway, as well as in each PC on the
wireless network.
If you select Open or Shared-key as the Authentication mode,
you need to complete the following settings:
Encryption: Select the WEP option to enable the data
encryption feature to secure the camera within the wireless
network.
Format: Once you enable the Encryption feature, you need
to determine the encryption format by selecting ASCII or
HEX. ASCII format causes each character you type to be
interpreted as an eight-bit value. Hex format causes each
pair of characters you type to be interpreted as an eight-bit
value in hexadecimal (base 16) notation.
Key Length: Select the WEP key length you use: 64 bits or
128 bits.
WEP Key 1/2/3/4: Enter the WEP key(s) in the following
boxes.
If you select WPA-PSK or WPA2-PSK as the Authentication
mode, you need to complete the following settings:
Encryption: Select TKIP or AES. TKIP (Temporal Key
Integrity Protocol) changes the temporal key every 10,000
packets to insure much greater security than the standard
WEP security. AES (Advanced Encryption Standard) is used
to ensure the highest degree of security and authenticity for
digital information.
- 38 -
Pre-Shared Key: This is used to identify each other in the
network. Enter the name in the box, and this name must
match the Pre-shared key value in the remote device.
4.5 Setting up Video & Audio
The Video & Audio menu contains three sub-menus that provide the
video and audio settings for the camera.
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Video & Audio >> Camera

Image Setting
- Brightness: Adjust the brightness level from 0 ~ 100.
- Contrast: Adjust the contrast level from 0 ~ 100.
- Saturation: Adjust the colors level from 0 ~ 100.
Click Default to restore the default settings of the three options
above.
- Mirror: Select the Horizontal option to mirror the image
horizontally. Select the Vertical option to mirror the image
vertically.
- Light Frequency: Select the proper frequency according to
the camera’s location: 50Hz, 60Hz, or Outdoor.

Overlay Setting
- Includes Date & Time: Select this option to display the date &
time stamp on the live view image.
- Enable Opaque: Select this option to set a black background
to the displayed date & time stamp.
- 40 -
Video & Audio >> Video

MJPEG
- Video Resolution: Select the desired video resolution from
the three formats: VGA, QVGA and QQVGA. The higher
setting (VGA) obtains better video quality while it uses more
resource within your network.
- Video Quality: Select the desired image quality from five
levels: Lowest, Low, Medium, High, and Highest.
- Frame Rate: Select Auto or a proper setting depending on
your network status.
Video & Audio >> Audio

Camera Microphone In
Select the Enable option to enable the camera’s audio function,
so that you can receive the on-site sound and voice from the
camera
- 41 -
4.6 Event Server Configuration
The Event Server menu contains two sub-menus that allow you to
upload images to FTP, and send emails that include still images.
When you complete the required settings for FTP, or Email, click
Test to test the related configuration is correct or not. Once the
camera connects to the server successfully, click Apply.
- 42 -
Event Server Setting>> FTP

FTP
- Host Address: Enter the IP address of the target FTP server.
- Port Number: Enter the port number used for the FTP server.
- User Name: Enter the user name to login into the FTP server.
- Password: Enter the password to login into the FTP server.
- Directory Path: Enter the destination folder for uploading the
images. For example, /Test/.
- Passive Mode: Select the Enable option to enable passive
mode.
- 43 -
Event Server Setting >> Email

Email
- SMTP Server Address: Enter the mail server address. For
example, mymail.com.
- Sender Email Address: Enter the email address of the user
who will send the email. For example, [email protected]
- Authentication Mode: Select None to disable the
authentication feature, or select SMTP and then enter the
User Name and Password according to the mail server
configuration.
- Sender User Name: Enter the user name to login the mail
server.
- Sender Password: Enter the password to login the mail
server.
- Receiver #1 Email Address: Enter the first email address of
the user who will receive the email.
- 44 -
- Receiver #2 Email Address: Enter the second email address
of the user who will receive the email.
4.7 Motion Detect
The Motion Detect menu contains the command and option that
allow you to enable and set up the motion detection feature of the
camera. The camera provides two detecting areas.
To enable the detecting area, select Window 1 or 2 from the pulldown list, and then select Enable. When the detecting area is
enabled, you can use the mouse to move the detecting area and
change the area coverage.
- Name: Assign a name to the detecting area.
- 45 -
- Threshold: Move the slide bar to adjust the level for detecting
motion to record video.
4.8 Event Config
The Event Config menu contains four sub-menus that provide the
commands to configure event profiles.
- 46 -
Event Configuration >> General Setting
- Snapshot/Recording Subfolder: You can assign a given subfolder for captured file. Otherwise, leave this option blank to
use the default setting.
Event Configuration >> Arrange Schedule Profile
This sub-menu displays the scheduled profile(s). To customize the
profile, click Add and then enter a descriptive name for the profile in
the prompt dialog window.
- 47 -
After entering the profile name, click OK and the profile is added to
the Schedule Profiles list. To delete the profile, select the profile in
the list and click Delete.
- Profile Name: Display the profile name that you select in the
Schedule Profiles list.
- 48 -
- Weekdays: Select the weekday(s) that you want to separately
assign in the schedule profile. The weekday that has been
assigned will be displayed with green color.
- Time List: Display the time period that you have assigned
within the selected weekday. To assign the same time period
to every weekday, click Add this to all weekdays; click
Delete this from all weekdays to remove the selected time
period from every weekday. Click Delete to remove the
selected time period.
- Start/End Time: Enter the start and end time and then click
Add to assign a time period within in the selected weekday.
Event Configuration >> Motion Detect Trigger
Select the Enable option to enable the trigger function of the camera,
so that you can send captured images within the detecting area to
the FTP server, or email receiver. You have to configure
corresponding settings, such as FTP server and email server, to
enable this feature.
- Schedule Profile: Select a schedule profile from the pull-down
list.
- 49 -
- Action: Select the destination that the captured images will be
sent to: Send Email, or FTP Upload.
Event Configuration >> Schedule Trigger
You can separately configure the schedule for trigger function of the
camera by Email, or FTP. Select the Enable option on each item,
and then select a Schedule Profile from the pull-down list and set
the Interval time.
- 50 -
4.9 Tools
The Tools menu provides the commands that allow you to restart or
reset the camera. You can also backup and restore your
configuration, and upgrade the firmware for the camera.
- 51 -

Factory Reset
Click Reset to restore all factory default settings for the camera.

System Reboot
Click Reboot to restart the camera just like turning the device off
and on. The camera configuration will be retained after rebooting.

Configuration
You can save your camera configuration as a backup file on your
computer. Whenever you want to resume the original settings,
you can restore them by retrieving the backup file.
- Backup: Click Get the backup file to save the current
configuration of the camera.
- Restore: Click Browse to locate the backup file and then click
Restore.

Update Firmware
This item displays the current firmware version. You can upgrade
the firmware for your camera once you obtained a latest version
of firmware.
- Select the firmware: Click Browse to locate the backup file
and then click Update.
WARNING: Firmware
upgrade failure may permanently
damage the unit and cause it to
malfunction. Do not interrupt the firmware
upgrade process by disconnecting it from the
network or unplugging its power from the
power outlet once the firmware upgrade
process has begun. Never perform a firmware
upgrade over wireless connections or via
remote access connections.
- 52 -
4.10 Information
The Information menu displays the current configuration and events
log of the camera.

Device Info
Display the Basic, Video, Network, and Wireless settings of the
camera.
- 53 -

System Log
The Logs table displays the events log recorded by the system.
- 54 -
C HAPTER 5
SECURVIEW™ SOFTWARE
This chapter describes detailed instructions on operating
SecurView™ software, a useful friendly application for ease of
control and navigation requirement.
5.1
Installation
1.
Insert the Installation CD-ROM into your computer’s CDROM drive to initiate the Auto-Run program.
2.
Click the SecurView From the Auto-Run menu screen
- 55 -
NOTE To use SecurView™, you must have Microsoft .NET
Framework 2.0 installed in the computer. The setup wizard will
detect it and, if the program is not installed yet, ask you to install it
during the process of installing SecurView™.
3.
Then SecurView Setup Wizard will appear. Click Next when
the Welcome to the SecurView Setup Wizard appears.
- 56 -
4.
Click Browse to choose the desired destination location. By
default, the destination location is C:\Program
Files\TRENDnet\SecurView. Then click Next.
- 57 -
5.
Click Next to confirm the SecurView software to be installed
to the computer
- 58 -
6.
When the Installation Complete window appears, click
Close.
7.
After installing the IPSetup utility, the application is
automatically installed to your computer, and creates a folder
in Start\Program\TRENDnet\SecurView.
- 59 -
5.2
Using Installation
1.
To launch the program, click
Start>Program>TRENDnet>SecurView, and then click
SecurView™. The main screen will appear as below.
NOTE Please set the resolution to 1024 x 768 or above on your
computer while using SecurView™; otherwise, the displayed main
screen may be distorted.
Item Features
The following describes the function of each item on the main screen:

CONTROLS Panel
- 60 -
-
SETTING: Click to enter the Setting screen of
SecurView™.
Click again to return to the main screen of SecurView™.
-
Play: Click to play the recorded video file using the media
player on the computer (for example, Windows Media
Player by default).
-
Lock: Click to lock the camera controls. Click again to
resume controls for the camera. If you have set ID and
Password in Setting>Account, you will be asked to enter
the required information to unlock.
- 61 -
-
ALL RECORD: Click to start recording video clips using
ALL connected cameras. To stop recording, please click
Record button
to stop the individual camera. Please
note: stop recording only stops the manual recording
camera. For Schedule recording, please change the
setting on configuration.
By default, the ID and Password boxes are “blank.” Click
Setting>Account to change the ID and Password of the
lock/unlock function.
TIP

VIEW SELECTION Panel
-
View mode buttons: SecurView™ provides multiple view
modes, including 1/4/9/16 windows and Full screen mode.
-
Scan: When multiple cameras connected, click this button
to display the video views between cameras. Click the
Scan button again to stop scanning.
-
PREV: When multiple cameras connected, click this
button to
switch the video view to the previous camera.
-
- 62 -
-
TIP

NEXT: When multiple cameras connected, click this
button to
switch the video view to the next camera.
To set the time interval of scanning, click SETTING >
Other
and then adjust the time from 1 to 10 seconds in the Time
interval of scan option.
CAMERA Panel
-
TRIGGER OUT: Click to turn on the trigger out connector
of the camera. This button is available only when the
connected camera supports the trigger out connector,
which is used to control the external device connected to
the camera, such as a light.
-
SNAPSHOT: Click to capture a still image using the
selected camera and save the file in the computer.
-
RECORD: Click to start recording a video clip using the
selected camera. Click again to stop recording and save
the file in the computer.
-
TALK: Click to speak out through the camera. Please
note only one user is allowed to use this function at the
same time.
- 63 -

LISTEN: Click to receive the on-site sound and voice
from the camera.
SYSTEM Panel
This panel displays the current date and time.

Video View Window and Camera List
Video Viewing
Window
Camera List
- 64 -
-
Video Viewing Window: This window displays the video
view of the selected camera, which can be divided into
4/9/16 windows according to your selection in VIEW
SELECTION panel.
-
Camera List: This list displays the information of the
connected camera(s).
To add a camera
1. Click SETTING in the CONTROLS panel to display the Setting
screen.
2. Click Add New Camera.
- 65 -
3. In the pop-up Add New Camera dialog window, you can:

Select the Search tab if you are not sure of the camera’s IP
Address. Click Search camera to search for an available
camera within the network. Once the camera is found and is
shown in the list, select it and click Add Camera.

Select the Input tab to add a camera by entering its IP
Address directly. Enter the camera’s IP Address (default:
192.168.10.30) and Port (default: 80), and then click Add
Camera.
- 66 -
4. Enter the User name and Password for the camera, and then
click OK. The connected camera will be displayed in the
Camera’s List.
5. Click SETTING to return to the Video View Window. The video
view of the selected camera will be displayed now.
- 67 -
To remove a camera
1. Click SETTING in the CONTROLS panel to display the Setting
screen.
2. Select a camera from the list and click Delete Camera.
- 68 -
Select a camera
Delete a camera
To link to the Web page of the camera
Click SETTING>Camera List>Camera Configuration and then
Link web page to launch the Web browser that displays live view
image and Web Configuration of the selected camera.
- 69 -
To Record Video
SecurView™ provides three methods to record video clips: one is to
click the RECORD/All Record button to record manually; the second
is to record by motion detection; the third is to set the recording
schedule in Setting>Recording Configuration>Schedule
Recording Configuration.

Manually record
Click RECORD/All record and it starts recording. Click the
button again to stop
- 70 -

Trigger recording by motion detection
When the motion detection function of the selected camera
is enabled, you can configure the camera to start recording
triggered by the motion detected. Click SETTING>Motion
Configuration, and then select the Recording option to
enable the selected camera to record by motion detection.
- 71 -

Schedule Recording Configuration
This recording method will work after you have completed
the required settings in the Schedule Recording
Configuration. The recording schedule can be defined by
Dates or Days.
-
Dates: Select the camera from the pull-down list.
- 72 -
Select a camera
Add Schedule
-
Then, click Add to set the Start/Stop date and time and
then click OK to add the recording schedule to the list.
-
Click Apply to save the settings.
- 73 -
Days: First, select the camera from the pull-down list and
select Days tab. Then, select the weekday from the day
buttons and then set the time period. Click Apply to save
the settings.
- 74 -
To configure the recording settings
To configure the recording settings, including the storage folder and
storage options, click SETTING>Recording Configuration.
- 75 -

Recording File Path: To change the destination folder to
save the recorded video file, click Browse under the
Recording File Path box to assign a new folder.

Each Recording File Size: This option allows you to select
from 20 to 100 MB so that the video will be recorded as
another file automatically when the recording file reaches the
specified size limit.

Reserved HDD space for each camera: This option allows
you to set to reserve the storage space on the hard disk
drive for the recording of each camera. Before setting the
reserve space on the hard disk drive, you can check the
available storage space that is displayed in the HDD Free
space field.
- 76 -

Enable Recycle Recording: Click on the camera number
to clear the files when the unreserved space of the hard disk
drive is full.
To playback the recorded video
The recorded video clips are saved in your computer, and can be
played using the media player on the computer, such as Windows
Media Player.
To start playback, simply click the PLAY button on the CONTROLS
panel, and the following dialog screen will appear, allowing you to
select the file to playback.
Select the recorded video file under the [camera] path and then click
Open to launch the media player to playback.
NOTE If your player on the computer does not have a video codec
to playback the recorded video, you can download the video
- 77 -
code from http://www.xvid.org/downloads.15.0.html to
support.
To set up motion detection options
When the motion detection function of the selected camera is
enabled, you can set the Motion Options by selecting Alarm,
Recording, Send e-Mail, and Trigger Out under SETTING> Motion
Configuration.

Alarm: Select Beep or Music to alert you for the motion
detected. When you select Music, you can customize the
sound by clicking Browse and then selecting your favorite
music (*.wav or *.mp3 file) in the computer.
- 78 -

Recording: Select this option to enable the camera to
record by motion detected.

Send Email: Select this option so that the system will be
able to send an email to the specified receiver. Once the
option is selected, you have to complete the required
information in SETTING>Motion Configuration>Email
Configuration.
-
Mail Server: Enter the mail server address. For
example, mymail.com.
Mail From: Enter the email address of the user who will
send the email. For example, [email protected]
Mail To: Enter the email address of the user who will
receive the email.
- 79 -
-

User Name: Enter the user name to login the mail
server.
- Password: Enter the password to login the mail server.
- Subject: Enter a subject for the notification email.
Trigger Out: If the selected camera supports Trigger Out
connector, select this option to enable the Trigger out
function.
Account
Click SETTING>Account to setup the username & password to lock
& unlock the main screen of the SecurView.
Other
Click SETTING>Other to setup the scanning time between cameras.
The default setting is 2 seconds. You can set the interval time
between 2 ~ 20 seconds.
- 80 -
Information
Click SETTING>About to display the information of the software
application.
- 81 -
C HAPTER 6
A PPENDIX
A.1 Specification




Image Sensor
Sensor
Resolution
1/4” color CMOS
640x480
Video
Compression
Video resolution
MJPEG
VGA/QVGA/QQVGA; 30fps max.
System Hardware
Processor
RAM
ROM
Power
ARM9 base
16MB SDRAM
4MB NOR Flash
DC 5V
Communication
LAN
WLAN
10/100Mbps Fast Ethernet, auto-sensed,
Auto-MDIX
IEEE 802.11b/g
Protocol support TCP/IP, UDP, ICMP, DHCP, NTP, DNS,
DDNS, SMTP, FTP, PPPoE, UPnP

User Interface
LAN
Antenna
Reset
One RJ-45 port
One external antenna
One Reset button
- 82 -


LEDs
Power LED (amber); Link LED (green)
Audio
Input
Codec
Built-in MIC
PCM
Software
OS Support
Browser
Software

Ultra View for playback/recording/
configuration features
Operating Environment
Temperature
- Operation: 5C ~ 45C
- Storage: -15C ~ 60C
Humidity

Windows 2000/XP/Vista
Internet Explorer 6.0 or above
Apple Safari 2 or above
Mozilla Firefox 2.00 or above
- Operation: 20% ~ 85% non-condensing
- Storage: 0% ~ 90% non-condensing
EMI
FCC Class B, CE Class B
- 83 -
A.2 Glossary of Terms
NUMBERS
10BASE-T
100BASE-TX
10BASE-T is Ethernet over UTP Category III, IV, or V
unshielded twisted-pair media.
The two-pair twisted-media implementation of 100BASET is called 100BASE-TX.
A
ADPCM
AMR
Applet
ASCII
ARP
AVI
Adaptive Differential Pulse Code Modulation, a new
technology improved from PCM, which encodes analog
sounds to digital form.
AMR (Adaptive Multi-Rate) is an audio data compression
scheme optimized for speech coding, which is adopted
as the standard speech codec by 3GPP.
Applets are small Java programs that can be embedded
in an HTML page. The rule at the moment is that an
applet can only make an Internet connection to the
computer form that the applet was sent.
American Standard Code For Information Interchange, it
is the standard method for encoding characters as 8-bit
sequences of binary numbers, allowing a maximum of
256 characters.
Address Resolution Protocol. ARP is a protocol that
resides at the TCP/IP Internet layer that delivers data on
the same network by translating an IP address to a
physical address.
Audio Video Interleave, it is a Windows platform audio
and video file type, a common format for small movies
and videos.
B
BOOTP
Bootstrap Protocol is an Internet protocol that can
automatically configure a network device in a diskless
- 84 -
workstation to give its own IP address.
C
Communication
Connection
Communication has four components: sender, receiver,
message, and medium. In networks, devices and
application tasks and processes communicate messages
to each other over media. They represent the sender and
receivers. The data they send is the message. The
cabling or transmission method they use is the medium.
In networking, two devices establish a connection to
communicate with each other.
D
DHCP
DNS
Developed by Microsoft, DHCP (Dynamic Host
Configuration Protocol) is a protocol for assigning
dynamic IP addresses to devices on a network. With
dynamic addressing, a device can have a different IP
address every time it connects to the network. In some
systems, the device's IP address can even change while
it is still connected. It also supports a mix of static and
dynamic IP addresses. This simplifies the task for
network administrators because the software keeps track
of IP addresses rather than requiring an administrator to
manage the task. A new computer can be added to a
network without the hassle of manually assigning it a
unique IP address. DHCP allows the specification for the
service provided by a router, gateway, or other network
device that automatically assigns an IP address to any
device that requests one.
Domain Name System is an Internet service that
translates domain names into IP addresses. Since
domain names are alphabetic, they're easier to
remember. The Internet however, is really based on IP
addresses every time you use a domain name the DNS
will translate the name into the corresponding IP
address. For example, the domain name
www.network_camera.com might translate to
192.167.222.8.
- 85 -
E
Enterprise
network
Ethernet
An enterprise network consists of collections of networks
connected to each other over a geographically dispersed
area. The enterprise network serves the needs of a
widely distributed company and operates the company’s
mission-critical applications.
The most popular LAN communication technology. There
are a variety of types of Ethernet, including 10Mbps
(traditional Ethernet), 100Mbps (Fast Ethernet), and
1,000Mbps (Gigabit Ethernet). Most Ethernet networks
use Category 5 cabling to carry information, in the form
of electrical signals, between devices. Ethernet is an
implementation of CSMA/CD that operates in a bus or
star topology.
F
Fast Ethernet
Firewall
Fast Ethernet, also called 100BASE-T, operates at 10 or
100Mbps per second over UTP, STP, or fiber-optic
media.
Firewall is considered the first line of defense in
protecting private information. For better security, data
can be encrypted. A system designed to prevent
unauthorized access to or from a private network.
Firewalls are frequently used to prevent unauthorized
Internet users from accessing private networks
connected to the Internet, especially Intranets all
messages entering or leaving the intranet pass through
the firewall, which examines each message and blocks
those that do not meet the specified security criteria.
G
Gateway
Group
A gateway links computers that use different data
formats together.
Groups consist of several user machines that have
similar characteristics such as being in the same
- 86 -
department.
H
HEX
Short for hexadecimal refers to the base-16 number
system, which consists of 16 unique symbols: the
numbers 0 to 9 and the letters A to F. For example, the
decimal number 15 is represented as F in the
hexadecimal numbering system. The hexadecimal
system is useful because it can represent every byte (8
bits) as two consecutive hexadecimal digits. It is easier
for humans to read hexadecimal numbers than binary
numbers.
I
Intranet
This is a private network, inside an organization or
company that uses the same software you will find on the
public Internet. The only difference is that an Intranet is
used for internal usage only.
Internet
The Internet is a globally linked system of computers that
are logically connected based on the Internet Protocol
(IP). The Internet provides different ways to access
private and public information worldwide.
Internet address To participate in Internet communications and on Internet
Protocol-based networks, a node must have an Internet
address that identifies it to the other nodes. All Internet
addresses are IP addresses
IP
Internet Protocol is the standard that describes the layout
of the basic unit of information on the Internet (the
packet) and also details the numerical addressing format
used to route the information. Your Internet service
provider controls the IP address of any device it connects
to the Internet. The IP addresses in your network must
conform to IP addressing rules. In smaller LANs, most
people will allow the DHCP function of a router or
gateway to assign the IP addresses on internal networks.
IP address
IP address is a 32-binary digit number that identifies
each sender or receiver of information that is sent in
packets across the Internet. For example 80.80.80.69 is
an IP address. When you “call” that number, using any
connection methods, you get connected to the computer
- 87 -
ISP
that “owns” that IP address.
ISP (Internet Service Provider) is a company that
maintains a network that is linked to the Internet by way
of a dedicated communication line. An ISP offers the use
of its dedicated communication lines to companies or
individuals who can’t afford the high monthly cost for a
direct connection.
J
JAVA
Java is a programming language that is specially
designed for writing programs that can be safely
downloaded to your computer through the Internet
without the fear of viruses. It is an object-oriented multithread programming best for creating applets and
applications for the Internet, Intranet and other complex,
distributed network.
L
LAN
Local Area Network a computer network that spans a
relatively small area sharing common resources. Most
LANs are confined to a single building or group of
buildings.
M
MJPEG
MPEG4
MJPEG (Motion JPEG) composes a moving image by
storing each frame of a moving picture sequence in
JPEG compression, and then decompressing and
displaying each frame at rapid speed to show the moving
picture.
MPEG4 is designed to enable transmission and
reception of high-quality audio and video over the
Internet and next-generation mobile telephones.
- 88 -
N
NAT
Network
NWay Protocol
Network Address Translator generally applied by a router
that makes many different IP addresses on an internal
network appear to the Internet as a single address. For
routing messages properly within your network, each
device requires a unique IP address. But the addresses
may not be valid outside your network. NAT solves the
problem. When devices within your network request
information from the Internet, the requests are forwarded
to the Internet under the router's IP address. NAT
distributes the responses to the proper IP addresses
within your network.
A network consists of a collection of two or more devices,
people, or components that communicate with each
other over physical or virtual media. The most common
types of network are:
LAN – (local area network): Computers are in close
distance to one another. They are usually in the same
office space, room, or building.
WAN – (wide area network): The computers are in
different geographic locations and are connected by
telephone lines or radio waves.
A network protocol that can automatically negotiate the
highest possible transmission speed between two
devices.
P
PCM
PING
PPPoE
PCM (Pulse Code Modulation) is a technique for
converting analog audio signals into digital form for
transmission.
Packet Internet Groper, a utility used to determine
whether a specific IP address is accessible. It functions
by sending a packet to the specified address and waits
for a reply. It is primarily used to troubleshoot Internet
connections.
Point-to-Point Protocol over Ethernet. PPPoE is a
specification for connecting the users on an Ethernet to
- 89 -
Protocol
the Internet through a common broadband medium, such
as DSL or cable modem. All the users over the Ethernet
share a common connection.
Communication on the network is governed by sets of
rules called protocols. Protocols provide the guidelines
devices use to communicate with each other, and thus
they have different functions. Some protocols are
responsible for formatting and presenting and presenting
data that will be transferred from file server memory to
the file server’s net work adapter Others are responsible
for filtering information between networks and forwarding
data to its destination. Still other protocols dictate how
data is transferred across the medium, and how servers
respond to workstation requests and vice versa.
Common network protocols responsible for the
presentation and formatting of data for a network
operating system are the Internetwork Packet Exchange
(IPX) protocol or the Internet Protocol (IP). Protocols that
dictate the format of data for transferors the medium
include token-passing and Carrier Sense Multiple Access
with Collision Detection (CSMA/CD), implemented as
token-ring, ARCNET, FDDI, or Ethernet. The Router
Information Protocol (RIP),a part of the Transmission
Control Protocol/Internet Protocol (TCP/IP) suite,
forwards packets from one network to another using the
same network protocol.
R
RJ-45
Router
RTP
RTSP
RJ-45 connector is used for Ethernet cable connections.
A router is the network software or hardware entity
charged with routing packets between networks.
RTP (Real-time Transport Protocol) is a data transfer
protocol defined to deliver live media to the clients at the
same time, which defines the transmission of video and
audio files in real time for Internet applications.
RTSP (Real-time Streaming Protocol) is the standard
used to transmit stored media to the client(s) at the
same time, which provides client controls for random
- 90 -
access to the content stream.
S
Server
SIP
SMTP
SNMP
Station
Subnet mask
It is a simple computer that provides resources, such as
files or other information.
SIP (Session Initiated Protocol) is a standard protocol
that delivers the real-time communication for Voice over
IP (VoIP), which establishes sessions for features such
as audio and video conferencing.
The Simple Mail Transfer Protocol is used for Internet
mail.
Simple Network Management Protocol. SNMP was
designed to provide a common foundation for managing
network devices.
In LANs, a station consists of a device that can
communicate data on the network. In FDDI, a station
includes both physical nodes and addressable logical
devices. Workstations, single-attach stations, dual-attach
stations, and concentrators are FDDI stations.
In TCP/IP, the bits used to create the subnet are called
the subnet mask.
T
(TCP/IP)
Transceiver
Transmission Control Protocol/Internet Protocol is a
widely used transport protocol that connects diverse
computers of various transmission methods. It was
developed y the Department of Defense to connect
different computer types and led to the development of
the Internet.
A transceiver joins two network segments together.
Transceivers can also be used to join a segment that
uses one medium to a segment that uses a different
medium. On a 10BASE-5 network, the transceiver
connects the network adapter or other network device to
the medium. Transceivers also can be used on 10BASE2 or 10BASE-T networks to attach devices with AUI
- 91 -
ports.
U
UDP
User Name
Utility
UTP
The User Datagram Protocol is a connectionless protocol
that resides above IP in the TCP/IP suite
The USERNAME is the unique name assigned to each
person who has access to the LAN.
It is a program that performs a specific task.
Unshielded twisted-pair. UTP is a form of cable used by
all access methods. It consists of several pairs of wires
enclosed in an unshielded sheath.
W
WAN
WEP
Windows
WPA
WPA2
Wide-Area Network. A wide-area network consists of
groups of interconnected computers that are separated
by a wide distance and communicate with each other via
common carrier telecommunication techniques.
WEP is widely used as the basic security protocol in WiFi networks, which secures data transmissions using 64bit or 128-bit encryption.
Windows is a graphical user interface for workstations
that use DOS.
WPA (Wi-Fi Protected Access) is used to improve the
security of Wi-Fi networks, replacing the current WEP
standard. It uses its own encryption, Temporal Key
Integrity Protocol (TKIP), to secure data during
transmission.
Wi-Fi Protected Access 2, the latest security specification
that provides greater data protection and network access
control for Wi-Fi networks. WPA2 uses the governmentgrade AES encryption algorithm and IEEE 802.1X-based
authentication, which are required to secure large
corporate networks.
- 92 -
Limited Warranty
TRENDnet warrants its products against defects in material
and workmanship, under normal use and service, for the
following lengths of time from the date of purchase.
TV-IP121W – 3 Years Warranty
AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year
warranty.
If a product does not operate as warranted during the
applicable warranty period, TRENDnet shall reserve the right,
at its expense, to repair or replace the defective product or
part and deliver an equivalent product or part to the
customer. The repair/replacement unit’s warranty continues
from the original date of purchase. All products that are
replaced become the property of TRENDnet. Replacement
products may be new or reconditioned. TRENDnet does not
issue refunds or credit. Please contact the point-of-purchase
for their return policies.
TRENDnet shall not be responsible for any software, firmware,
information, or memory data of customer contained in, stored
on, or integrated with any products returned to TRENDnet
pursuant to any warranty.
There are no user serviceable parts inside the product. Do not
remove or attempt to service the product by any unauthorized
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service center. This warranty is voided if (i) the product has
been modified or repaired by any unauthorized service center,
(ii) the product was subject to accident, abuse, or improper
use (iii) the product was subject to conditions more severe
than those specified in the manual.
Warranty service may be obtained by contacting TRENDnet
within the applicable warranty period and providing a copy of
the dated proof of the purchase. Upon proper submission of
required documentation a Return Material Authorization
(RMA) number will be issued. An RMA number is required in
order to initiate warranty service support for all TRENDnet
products. Products that are sent to TRENDnet for RMA service
must have the RMA number marked on the outside of return
packages and sent to TRENDnet prepaid, insured and
packaged appropriately for safe shipment. Customers shipping
from outside of the USA and Canada are responsible for return
shipping fees. Customers shipping from outside of the USA are
responsible for custom charges, including but not limited to,
duty, tax, and other fees.
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES
NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER’S
SOLE REMEDY SHALL BE, AT TRENDNET’S OPTION, REPAIR OR
REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF
LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES
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OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. TRENDNET NEITHER ASSUMES NOR AUTHORIZES
ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY
IN CONNECTION WITH THE SALE, INSTALLATION
MAINTENANCE OR USE OF TRENDNET’S PRODUCTS.
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF
ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED
DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED
BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT,
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED
ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE
BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT,
FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY
LAW TRENDNET ALSO EXCLUDES FOR ITSELF AND ITS
SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR
TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES
OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH
THE SALE, INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF THE
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO
REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE
PAID, AT TRENDNET’S OPTION. THIS DISCLAIMER OF LIABILITY
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FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY
PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
Governing Law: This Limited Warranty shall be governed by
the laws of the state of California.
Some TRENDnet products include software code written by
third party developers. These codes are subject to the GNU
General Public License ("GPL") or GNU Lesser General Public
License ("LGPL").
Go to http://www.trendnet.com/gpl or
http://www.trendnet.com Download section and look for the
desired TRENDnet product to access to the GPL Code or LGPL
Code. These codes are distributed WITHOUT WARRANTY and
are subject to the copyrights of the developers. TRENDnet
does not provide technical support for these codes. Please go
to http://www.gnu.org/licenses/gpl.txt or
http://www.gnu.org/licenses/lgpl.txt for specific terms of
each license.
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