Uniden | D2380 Series | User`s guide | Uniden D2380 Series User`s guide

D2380 Series User's Guide
You will also find:
What's in the box?
Accessory handset
and charger
Not pictured:
D2380 base with
answering system
and cordless
xx Rechargeable battery
xx Belt clip
xx Battery cover
xx AC adapter (PS-0035)
If you purchased
model number:
Not pictured:
xx Rechargeable battery
xx AC adapter (PS-0035)
xx Telephone cord
xx Belt clip
You should
1 of each
10 of each
11 of each
* If the model number ends in R,
your package includes a DRX100
range extender. Refer to the
DRX100 User’s Guide for details.
• If any items are missing or damaged, contact our Customer Care Line immediately.
Never use damaged products!
• Need help? Get answers 24/7 at our website: www.uniden.com.
If You...
Contact Uniden’s...
Phone Number
have a question or problem
Customer Care Line*
817-858-2929 or
need a replacement part or an
Parts Department*
need special assistance due to a
Accessibility Help Line
(voice or TTY)
* During regular business hours, Central Standard Time; see our website for detailed business hours.
© 2012 Uniden America Corp.
Ft. Worth, Texas
Printed in Vietnam
What’s in the manual?
Getting Started ........................................ 3
Installing Your Phone ................................ 3
Getting to Know Your Phone .................. 4
Voice Message Notification .................. 15
Using the Answering System ............... 16
Parts of the Base . ........................................ 4
Parts of the Handset .................................. 5
Reading the Display .................................. 6
Using the Handset Menu .................... 7
Entering Text on Your Phone ................. 9
Answering System Options
(Answering Setup) . ............................. 16
Personalizing the Greeting .................. 16
Accessing the Answering System ....... 17
Using the System While You're Away
from Home ............................................. 18
Using Your Phone ..................................... 9
Important Information .......................... 19
Finding a Lost Handset . ........................ 10
Changing the Volume ............................ 10
Using the Caller ID and Redial Lists .. 10
Using Call Waiting . ................................... 11
Using an Optional Headset ................... 11
Using the Phonebooks ........................... 12
Solving Problems . .................................... 19
Resetting Handsets ................................. 21
Registering Handsets ............................. 21
Using Special Features .......................... 13
Silent Mode ................................................. 13
Call Block ...................................................... 13
Multihandset Features ............................ 14
Chain Dialing .............................................. 15
Important Safety Instructions!
When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury to persons, including the
• This unit is NOT waterproof. DO NOT expose it to rain or moisture.
• Do not use this product near water, for example, near a bath tub, wash bowl,
kitchen sink or laundry tub, in a wet basement or near a swimming pool.
• Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of the leak.
• Use only the power cord and batteries indicated in this manual. Do not dispose of
batteries in a fire. They may explode. Check with local codes for possible special
disposal instructions.
• Do not place the handset in any charging cradle without the battery installed and
the battery cover securely in place.
CAUTION! Risk of explosion if battery is replaced by an incorrect type! Dispose of used batteries
according to the instructions. Do not open or mutilate the battery. Disconnect the battery
before shipping this product.
For more details, see the Important Information section.
2 - English
Getting Started
Installing Your Phone
Charge the Battery
1. Unpack all handsets,
battery packs, and
battery covers. If you
need to remove a
cover, press in on the
notch and slide the cover down and
2. Line up the battery connector with
the jack inside the handset; the
connector only fits one way.
3. Push the connector in until it clicks
into place; tug gently on the wires
to make sure the battery is securely
4. Replace the battery cover and slide it
into place.
5. Use an AC adapter to connect the
power jack on the base to a regular
indoor (120V AC) power outlet.
Connect any chargers the same way.
6. Place a handset in the base with
the display facing forward. If the
Status LED doesn’t light up, reseat
the handset or connect the base
to a different outlet. For 2 or more
handsets, place each handset in a
##Charge all handsets completely
(about 15 hours) before using.
Connect the Telephone Cord
Use the telephone cord to connect the
TEL LINE jack on the base to a standard
telephone wall jack.
Test the Connection
1. Pick up the handset and press TALK/
FLASH . The handset sounds a dial
tone, and the display shows Talk.
––If you don't hear a dial tone or the
display says Check Tel Line, check
the connection between the base
and the phone jack.
2. Make a quick test call. (Press End to
hang up.)
––If you keep hearing a dial tone,
change to pulse dialing.
––If there’s a lot of noise, check for
interference (see page 20).
3. Test all handsets the same way. If
you can't get a dial tone, move the
handset closer to the base.
Changing to Pulse Dialing
Your phone uses tone dialing by default.
If your phone company uses pulse
dialing, you need to change your phone’s
dial mode.
1. Press Menu/select; choose Global
2. Select Dial Mode then Pulse. You’ll
hear a confirmation tone.
To send DTMF tones during a call (e.g.,
for an automated response system),
press * to temporarily switch to tone
dialing. When you hang up, the phone
automatically returns to pulse dialing.
Attaching the Belt Clip
Line up the holes on each side of the
handset. Insert the belt clip into the
holes on each side of the handset. Press
down until it clicks.
To remove the belt clip, pull either side
of the belt clip to release the tabs from
the holes.
Attaching Optional Wall Mount
You can order a wall-mount bracket
from the Uniden website. Follow the
instructions that come with the bracket.
English - 3
Getting to Know Your Phone
Parts of the Base
Key (icon)
) xx In standby: turn the answering system on and off
xx In a message’s first 2 seconds: go to the previous message.
xx Anytime after that: restart the current message.
xx During a call: switch to a waiting call.
Play/Stop (
Up (
Down (
xx When the phone is ringing: ignore this call (mute the ringer).
xx In standby: begin message playback.
xx While screening calls: mute Call Screen.
xx While playing a message: stop playing messages.
xx In standby: increase the ringer volume.
xx While playing a message: increase the speaker volume.
xx In standby: decrease the ringer volume.
xx While playing a message: decrease the speaker volume.
Find Handset (
Delete (
What it does
Answer ON/OFF (
Rev (
4 - English
xx In standby: page all handsets.
xx When listening to messages: delete the current message.
xx In standby: press twice to delete all messages.
xx While playing a message: skip to the next message.
xx During a call: mute the microphone.
xx While the phone is ringing: ignore this call (mute the ringer).
Parts of the Handset
12-key dial pad
Headset jack
Status LED
Key (icon)
What it does
Up (
xx In standby: increase the ringer volume.
xx During a call: increase the audio volume.
xx In any menu or list: move the cursor up one line.
xx Deletes the entry.
xx When entering text or numbers: erase the character at the cursor
(press and hold to erase all characters).
xx In standby: open the menu.
xx In the menu or any list: select the highlighted item.
xx During a call: hang up.
xx In the menu or any list: exit and go to standby.
xx In standby or during a call: open the caller ID (CID) list.
xx When entering text: move the cursor to the right.
xx In standby: start an intercom call.
xx During a call: put the call on hold and start a call transfer.
xx In standby or during a call: open the phonebook.
xx In the menu: go back to the previous screen.
xx When entering text: move the cursor to the left.
Speaker (
xx Switch a normal call to the speakerphone (and back).
xx In standby: start a telephone call on your land line (get a dial tone).
xx While the land line is ringing: answer the incoming call.
xx During a call: switch to a waiting call.
Down (
xx In standby: access your answering system.
xx During a call: mute the microphone.
xx While the phone is ringing: ignore this call (mute the ringer).
xx In standby: decrease the ringer volume.
xx During a call: decrease the audio volume.
xx In any menu or list: move the cursor down one line.
English - 5
Key (icon)
What it does
xx In standby: open the redial list.
xx When entering a phone number: insert a 2-second pause.
Reading the Display
The table shows possible status icons and
what they mean. Since the icons appear
based on what the phone is doing, you
won't see all the icons at the same time
You can use the UP and DOWN keys to scroll
through CID lists and phonebook entries.
You can also use the CID and phonebook
keys to jump to the next (or previous) 5
and CID
What it means
The signal from the base is 1) weak through 4) strong.
The ringer is turned off and will not ring for new calls.
The speakerphone is on.
The handset is using ECO (power save) mode.
You have a voice message waiting.
T-coil mode is on (see p. 8).
The battery is 1) full, 2) half charged, 3) getting low or 4) empty.
[Aa] [aA]
6 - English
Privacy Mode is on: no other handset can join the call.
Enter 1) capital or 2) lower case letters (see p. 9).
Using the Handset Menu
With the phone in standby, press
MENU/SELECT to open the menu.
choose that option.
Handset Setup
Answering Setup
Ringer Tones
Personal Ring
go back a screen
press END to exit
the menu.
Use UP and DOWN to
select a menu.
If you don't press any keys for about 30 seconds, the handset exits the menu.
During a call, use TALK/FLASH to back out of the menu without hanging up. Off-Hook Menus
Your phone displays different menus depending on whether you are on-hook or offhook. Off-hook menus are Call Privacy and HD Audio.
Call Privacy Menu (Off-Hook Menu Only)
This menu lets you turn Call Privacy on and off during a call. With Call Privacy
turned on, no other handsets can connect with your conversation. Going on-hook
(ending your conversation) resets Call Privacy to off.
HD Audio Menu (Off-Hook Menu Only)
This menu lets you turn high-definition audio on and off for the call you are on.
When you end the call (go on-hook), HD audio defaults to off. If you put your call
on hold, the HD audio setting does not change.
Handset Setup Menu
You can change these settings separately for each handset.
Menu Option
Ringer Tones
Personal Ring
What it does
Turn on T-coil mode to reduce noise on hearing aids
equipped with a telecoil (T-coil) feature. T-coil mode
shortens talk time, so keep your battery fully charged.
Select a phone, then choose that phone’s ring tone. As you
highlight each ring tone, you hear a sample. Press Menu/
select to select.
Turn on personal ring so you can assign a special ring tone
to people in your phonebook. With Caller ID, this handset
uses the assigned tone when the person calls.
English - 7
Menu Option
Key Touch Tone
What it does
Have this handset answer a call when you pick it up from
the cradle (without pressing any buttons).
Have this handset answer a call when you press any key on
the 12-key dial pad.
Change the name used on the handset's display.
Change the display language.
Have the keypad sound a tone when you press a key.
LCD Contrast
Change the contrast of the display.
Caller Announce
Turn Text-To-Speech on or off to hear CID information.
HD Audio
Turn HD Audio on or off.
Any Key Answer
Answering Setup Menu
Refer to page 16 for details on setting up your answering system.
Date & Time Menu
Use this menu to set the clock. Enter the date and time (MM/DD/YY); select AM
or PM. Use CID to move the cursor past a digit without changing it. If you have CID
service, you can set it to provide the time (Global Setup/Time Adjustment).
Global Setup Menu
The settings on this menu affect all handsets. Only one handset at a time can change
these menu options.
Menu Option
Dial Mode
Set Line Mode
VMWI Reset
Edit Voice Mail
What it does
Choose tone or pulse dialing (see page 3).
Do not change this setting unless instructed to by customer
Reset the Voice Message Waiting Indicator (see page 15)
Enter, edit, or delete the access number for your voice mail
service (see page 15).
Edit Int’l No.
Enter, edit, or delete international numbers.
Select Auto from CID if you want the CID function to supply the
Time Adjustment
time. Select Manual for the system clock to do it.
Call Blocking Menu
See p. 13 for a detailed description of the Call Blocking feature.
8 - English
Entering Text on Your Phone
• Use the 12-key dial pad anytime you want to enter text into your phone (a name
in the phonebook, the handset banner, etc.).
• If two letters in a row use the same key, enter the first letter; wait for the cursor to
move to the next space and enter the second letter.
move the cursor left
move the cursor right
erase the character at the cursor
erase the entire entry
enter a blank space
switch between upper and lower case letters
rotate through the punctuation and symbols
enter a “ + “
and hold clear.
and hold 0.
Using Your Phone
This section explains the most common functions on the phone.
make a call: dial the number, then
From the handset...
Press TALK/FLASH or Speaker.
answer a call
Press TALK/FLASH or Speaker. You can also set
your phone to answer when you press any
key (Handset Setup/Any Key Answer)
hang up
Press End or put the handset in the cradle.
mute the microphone during a call
Press MESSAGE/MUTE. Press again to turn the
microphone back on.
put a call on hold
Press intercom. After 5 minutes on hold,
the call will be disconnected.
return to a call on hold
Press TALK/FLASH or Speaker.
switch between speakerphone and
Press Speaker.
mute the ringer for this call only
While the phone is ringing, press MESSAGE/
MUTE on the handset.
Finding a Lost Handset
With the phone in standby, press on the base. All handsets beep for 1 minute; to
cancel, press again or press any handset key.
English - 9
Changing the Volume
To change the...
earpiece or speaker volume you are listening to that earpiece
Up to increase
for each handset
or speaker (playing messages,
the volume.
base speaker volume
Down to
ringer volume for each
the phone is in standby
decrease it.
* If you turn the ringer all the way down, that particular ringer turns off.
Using the Caller ID and Redial Lists
Caller ID (CID) is a service available from your telephone provider that shows the
phone number (and sometimes the caller’s name) of incoming calls; if you turned on
Text-To-Speech, it also announces the name. Contact your telephone provider for
more information.
Caller ID list
Redial list
xx The phone saves the information for the last 50 incoming
calls to the CID list. An asterisk ( * ) marks any calls received
since the last time you checked the record details.
xx All handsets share the same CID list so only one handset
can access the list at a time.
xx In standby, handsets show how many calls came in since
the last time you checked the CID list.
xx Each handset
remembers the last
10 numbers you
dialed on it.
xx Only one handset can
access its redial list at
a time.
open the CID list
open the redial list
CID, then use the UP and DOWN keys to enter the list.
Up to 5 entries display at a time.
xx UP to select the previous number.
xx DOWN to select the next number.
scroll through the lists
In CID list:
xx CID to view the number selected.
xx phonebook to return to the previous menu.
dial the highlighted number TALK/FLASH.
review current CID record
10 - English
add other digits and codes
to the CID number
xx # once to add an area code.
xx * once to add 1 for a toll call.
xx * twice to add the International code to the CID
##Press * a third time to return to normal
close the lists
For individual record options, find a number and press Menu/select (press twice from
a CID entry) to display the following options for that record:
Erase the number from the list.
Store into PB
Add the number to the phonebook. The handset prompts you
to edit the name and number and select a personal ring.
Add Call Block
(CID list only) Add the number to the Call Block list (see page 13).
Using Call Waiting
• Call Waiting, a service available from your telephone provider, lets you receive
calls while you are on another call. Caller ID on Call Waiting (CIDCW) service
displays Caller ID information for a waiting call.
• If you get a Call Waiting call, the phone sounds a tone and displays any CID
information received from the waiting call. Press TALK/FLASH to switch between
the current call and the waiting call; each time you switch, there is a short pause
before you're connected to the other call.
Using an Optional Headset
You can use a standard 2.5 mm telephone headset with your cordless handsets. To purchase headsets, contact the Parts Department (see the front cover).
• To install a headset, remove the headset jack cover and
insert the headset plug into the jack.
• Just make and receive calls as usual, and use your headset to talk to the caller
after the call connects.
• When you connect a headset, the handset automatically mutes the earpiece. To
re-activate the earpiece, just unplug the headset.
Using the Phonebooks
• You can download up to 200 entries in the D2380’s phonebook.
English - 11
• Only one cordless handset can access the phonebook at a time.
open the phonebook
Phonebook, then select the phone name and
then View Number.
scroll through the entries
Down to scroll through the entries from A to Z.
Up to scroll from Z to A.
CID to view the detail information.
Phonebook to return to the previous display.
jump to entries that start
with a certain letter
the number key corresponding to the first
letter of the entry you want. Press the number
key for the next letter and the list will narrow
down to entries only with those letters.
dial the current entry
review the current entry’s
Menu/Select after scrolling to the desired
phonebook entry.
edit the current entry
MENU/SELECT at the phonebook entry detail
screen and then select Edit.
delete the current entry
MENU/SELECT at the phonebook entry detail
screen and then select Delete. When the system
prompts you to confirm, select Yes.
close the phonebook
Adding Phonebook Entries
With the phone in standby, press Phonebook . Select View Number, then. Select, then
Create New. Enter a name and number, and select a personal ring.
• Enter the phone number (up to 32 digits) exactly as you would dial it.
• If you need the phone to wait before sending the next set of digits, press Redial/
pause to insert a 2-second pause. You can insert multiple pauses, but each one
counts as a digit (you’ll see P in the display).
• To edit the name, press Phonebook to move the cursor back and insert a letter.
Press Clear to delete a letter.
• To edit the number, press Clear to back up the cursor and delete numbers. Reenter the correct numbers.
Deleting All the Phonebook Entries
With the phone in standby, press Phonebook . Select View Number, then Delete All. To
confirm, select Yes.
12 - English
Using Special Features
Silent Mode
You can silence the ringers on the base and all handsets for a specific period of time;
the answering system answers any incoming calls without playing anything through
the speaker.
1. With the phone in standby, press and hold # on any handset. The phone prompts
you to select the number of hours (1 - 9 or Always On) that you want it to stay in
silent mode.
2. To confirm, press Menu/Select or just wait about 5 seconds. The phone turns on
the answering system and displays Silent Mode On on each handset.
3. After the selected number of hours, the phone automatically exits silent mode. To
exit silent mode manually, press and hold # again.
##If the phone is in silent mode and you turn off the answering system, the
phone exits silent mode.
Call Block
If you subscribe to Caller ID, you can save phone numbers to the call block list.
When a call comes in, the phone compares the received phone number to the
numbers on the call block list. If the phone number is on the list, the phone replaces
the caller's name with Call Blocked and blocks the call.
The call block list holds 30 entries, and all handsets share the same list. You can
add entries by selecting Add Call Block in the CID menu that displays after you have
viewed the CID record or through the Call Blocking menu (see below). (Only one
handset can edit the call block list at a time.)
Call Blocking Menu Options
With the phone in standby, open the menu and select Call Blocking. Choose one of
these options:
Menu Option
View Number
Create New
Private Number
Unknown Number
What it does
See the numbers on your call block list.
Add an entry to your call block list. The phone will prompt
you to enter a name & phone number.
Block all calls from numbers reported by CID as "Private."
(This does not count as one of the 30 entries.)
Block all calls from numbers reported by CID as
"Unknown." (This does not count as one of the 30 entries.)
Call Blocking Entry Options
With the phone in standby, open the menu, select Call Blocking/View Number, and
scroll through the entries. Press Menu/select to open the individual entry. Choose
one of these options:
English - 13
Choose this...
Edit this entry. The phone will prompt you to edit the name &
phone number.
Erase this entry from the list & allow calls from this number.
Multihandset Features
##To use the features in this section, you need at least 2 handsets.
• Your base supports a total of 12 cordless handsets: the one that came with the
base and up to 11 accessory handsets. Your base also supports a total of 2 DRX100
range extenders, including any that came with your phone.
• You must register accessory handsets to the base before using them. (Handsets
that came packaged with the base are already registered.)
• Handsets that aren’t registered display a Not Registered message. For registration
instructions, see page 21, or see the accessory handset manual.
• If a handset was ever registered to a base, you must reset it before it can register to
a new base; see page 21, or see the accessory handset manual.
Conference Calling
• When an outside call comes in on the land line, four handsets can join in a
conference call with the outside caller.
• To join a call that’s already in progress, just press TALK/FLASH or Speaker .
• To leave the conference call, hang up normally; the other handsets remain
connected to the call.
Call Transfer
On the land line
transfer a call
Press INTERCOM, then select the handset you want
to transfer the call to (select ALL to page all the
handsets). When the other handset accepts the
call, you’ll be disconnected.
cancel a transfer and leave
the call on hold
Press End.
return to the call
answer a call transfer page
1. Press Intercom. You can speak to the
transferring handset.
2. To speak to the outside caller,
Privacy Mode
To activate privacy mode on a land line call in progress, press Menu/select. The
current call privacy mode displays as a menu selection. If you want to change the
privacy mode, select it. As long as privacy mode is on, you'll see a P in the display,
14 - English
and no other handsets can join your call. Privacy mode turns off automatically
when you hang up; you can also turn it off by pressing Menu/select twice.
• Whenever the phone is in standby, you can make an intercom call between
handsets without using the phone line.
• You can make an intercom call from any handset, but only two handsets can be in
an intercom call at any time.
• If an outside call comes in during an intercom page, the phone cancels the page
so you can answer the incoming call.
• If an outside call comes in during an intercom call, press TALK/FLASH to hang up
the intercom call and answer the outside call.
make an intercom page
Intercom. Select the handset you want to talk with, or
ALL to page all handsets at the same time.
cancel a page
answer a page
Intercom or TALK/FLASH.
end an intercom call
END. Both handsets return to standby.
Chain Dialing
If you often have to enter a series of digits or a code number during a call, you can
save that code number to a phonebook entry and use the phonebook to send the
code number.
1. Enter the code number (up to 32 digits) into the phonebook just like a regular
phonebook entry. Be sure to enter the code number into the phonebook exactly
as you would enter it during a call.
2. When you hear the prompt that tells you to enter the number, open the
phonebook and find the entry that contains your code number.
3. Press Menu/select twice to send the code. If you change your mind, just close the
Voice Message Notification
If you subscribe to a land line’s voice mail service, your phone can notify you when
you have a new message. This feature supports Frequency-Shift Keying (FSK)
notification. Contact your voice mail provider for information.
When you have new messages, the display shows a message icon. To access your
voice mail, press Message/mute and select Voice Mail.
##When you select Voice Mail, you will be prompted to enter a Voice Mail
Access number if you have not yet set one up (see page 8). If you have
already set one up, your phone will dial it.
English - 15
After you listen to your messages, the message icon turns off. If it doesn’t, you can
reset it: With the phone in standby, open the menu and select Global Setup; select
VMWI Reset, then select Yes.
Using the Answering System
Answering System Options (Answering Setup)
You can set or change the answering system options from any handset. Just open the
menu and select Answering Setup.
Select this option...
Security Code
Enter a 2-digit PIN so you can access your answering
system from any touch-tone phone (see page 19).
Ring Time
Set the number of rings (2, 4, or 6) before the system
answers. Toll Saver makes the system answer after 2 rings
if you have new messages or after 4 rings if you don't.
Record Time
Set the amount of time (1 or 4 minutes) callers have to
leave a message. Choose Announce Only if you don't want
the system to let callers to leave a message.
Message Alert
Have the system beep every 15 seconds when you have
a new message. The alert stops after you listen to all your
new messages or if you press any key on the base.
Ans. Language
Change the language of the system's voice prompts.
Call Screen
Turn on the call screen feature so you can hear callers as
they leave messages on the base speaker (see page 18).
Ans. On/Off
Turn your answering system on or off.
You can also press Answer On/Off on the base.
Record Greeting
Record an outgoing message or greeting (see below).
Greeting Options
Switch greetings or delete your greeting (see below).
Personalizing the Greeting
Your personal outgoing message or greeting can be from 2 to 30 seconds long. If you
don’t record a greeting, the system uses a pre-recorded greeting: Hello, no one is
available to take your call. Please leave a message after the tone.
16 - English
Follow these steps:
record a
1. Open the menu with the phone in standby. Select Answering
Setup, then Record Greeting.
2. Press MENU/SELECT to start recording. Wait until the system says
"Record greeting" before speaking.
3. Press Menu/Select to stop recording. The system plays back your
new greeting.
4. To keep the greeting, press End. To delete it and try again, press
1. Open the menu with the phone in standby. Select Answering
Setup, then Greeting Options.
2. The system plays back the current greeting. Press Menu/select to
switch greetings.
delete your
Switch to your personal greeting, then press clear while the
greeting is playing.
Accessing the Answering System
When the phone’s in standby, you can access the system from any handset through
the Play Message menu on the MESSAGE/MUTE key. The following conditions apply:
• Only 1 handset can access the system at a time.
• If you do nothing for 30 seconds, the phone returns to
• During remote access, the phone beeps so you know
it's waiting for the next command.
During message playback, press MENU/SELECT to open the
menu for playback control.
Select Play Message.
Play Message
Play Message
Play Message replays all the messages received, starting
with the newest, unheard messages and then replaying the older messages. With the
phone in standby, press Message/Mute to access the Play Message selection. You can
play messages with this mode from the base or from the handset.
From the base
Press Play/stop (
play new
From a handset
Press Message/mute and
select Play Message.
The system announces the number of new & old messages,
then plays each new message (followed by the day and time)
in the order it was received. After the new messages play, the
system plays the old messages.
English - 17
restart this
From the base
From a handset
Wait at least 5 seconds after the message starts playing,
press rev(
press 1 (number key).
Within 2 seconds after a message starts playing,
replay an earlier
press rev (
select 1 (number key).
skip a message
Press FWD (
Select 3 (number key).
delete a
While a message is playing, press
delete all
Delete; press Delete again to confirm.
play old
press Play/stop (
) again.
select 2 (number key).
stop playback
Press Play/stop (
Select 5 (number key).
While a message is
playing, select 4 (number
With the phone in standby, press
Not available.
After the system plays all new messages,
Screening Your Calls
You can use the answering system for call screening. While the system takes a
message, you can listen on the base speaker (if you turn on Call Screen) or from a
handset. Only one handset can screen calls at a time. If another handset tries to
screen calls, it beeps and returns to standby.
hear the caller leaving a
answer the call
mute the call screen
without answering*
From the base
Listen to the caller over
the speaker.
Press Play/stop (
From a handset
Press Message/mute.
Press End or return the
handset to the cradle.
* If you mute the call screen, the system continues taking the message: it just stops
playing through the speaker.
Using the System While You're Away from Home
You can dial in to your answering system from any touch-tone phone. Before you
can use this feature, you must program a security code.
18 - English
Programming a Security Code
With the phone in standby, open the menu; select Answering Setup, then select
Security Code. Use the number keypad to enter a two-digit security code (01 to 99).
Press Menu/select when you’re finished.
##Remember to make a note of your new security code!
Dialing In to Your System
1. Call your phone number & wait until the system answers. (If the system is turned
off, it answers after 10 rings & sounds a series of beeps.)
2. During the greeting or beeps, press 0 and immediately enter your security code.
If you enter it incorrectly 3 times, the system hangs up and returns to standby.
3. The system announces the time, the number of messages in memory, and a help
prompt. It beeps to let you know it's waiting for a command.
4. When you hear beeping, enter a 2-digit command from the chart.
##If you don't press
01 Repeat message
05 Stop playback
any keys for 15
seconds, the
02 Play message
06 Turn the system on
system hangs up
03 Skip message
09 Turn the system off
and returns to
04 Delete message
10 Hear help prompts
Important Information
Solving Problems
If you have any trouble with your phone, check this section first. If you need help,
call our Customer Care Line listed on the front cover.
General problems
Possible solutions
No handsets can make or
receive calls.
xx Check the telephone cord connection.
xx Disconnect the base AC adapter for a few minutes;
then reconnect it.
A handset can’t make or
receive calls.
xx Move the handset closer to the base.
A handset can make calls,
but it won’t ring.
xx Make sure the ringer is turned on.
xx Make sure Silent Mode is turned off (see p. 15).
A handset is not working.
xx Charge the battery for 15-20 hours.
xx Check the battery connection.
The phone keeps ringing
when I answer on an
xx You may have to change the line mode. Contact
Customer Service for instructions.
English - 19
Audio issues
Possible solutions
Callers sound
weak or soft.
xx Move the handset closer to the base.
xx Keep the handset’s battery fully charged.
xx Increase the earpiece volume.
There’s a lot of
noise or static on
the line
xx Check for interference from appliances (microwave ovens, TVs,
etc.) or wireless devices (baby monitors, WiFi equipment, etc.).
Move the handset or base away from the interference source.
xx If you use a telecoil hearing aid, turn on T-coil mode (see p. 8).
xx If you have any service that uses the phone line, add a DSL or
telephone line filter (see page 21).
Caller ID problems
Possible solutions
No handsets display Caller
ID information.
xx Let calls ring twice before answering.
xx Make sure your Caller ID service is active.
Caller ID displays briefly
and then clears.
xx You may have to change the line mode. Contact
Customer Service for instructions.
Multi-handset problems
Possible solutions
I can’t transfer calls.
xx Reset the handset (see page 21).
Two handsets can’t talk to a caller.
xx See if any handset is in Privacy Mode.
A handset says Unavailable.
xx Move the handset closer to the base.
xx See if any handset is in Privacy Mode.
I can’t register a new handset.
xx Reset the handset (see page 21).
xx See if you have 12 registered handsets.
Answering system problems
Possible solutions
The answering system does not
xx Make sure the answering system is on.
xx Make sure the base is plugged in.
The system won't record
xx See if Record Time is set to Announce Only.
xx Delete messages (memory may be full).
A handset can't access the
answering system.
xx See if another handset is using the system.
xx Make sure the phone is in standby.
My outgoing message is gone.
xx If there was a power failure, re-record your
personal outgoing message.
I can’t hear the base speaker.
xx Make sure call screening is turned on.
xx Change the base speaker volume.
Messages are incomplete.
xx Increase the Record Time.
xx Delete messages (memory may be full).
The system keeps recording when xx You may have to change the line mode.
Contact Customer Service for instructions.
I answer on an extension.
20 - English
Installing a Line Filter or DSL
registration information from the base
and the handset:
A telephone line filter or DSL filter
prevents services that use the phone
line from causing interference on your
phone. To get a line filter, contact
your service provider or look in an
electronics store.
1. Press & hold END and # at the same
time until you see the System Reset
2. If you still have the base the handset
is registered to, select Deregister HS,
then select the handset you want
to reset. If you don’t have that base
anymore, select Base Unavailable.
3. To confirm, select Yes. The handset
displays Handset not registered.
Plug the filter into the telephone wall
jack and plug the base into the filter.
Make a test call to make sure the noise
is gone.
Liquid Damage
CAUTION: If the base is covered in
liquid, disconnect the adapter &
phone cord from the wall before
touching it.
If the liquid is only on the exterior
housing of the base or handset, wipe it
off and use as normal. If you can hear
liquid inside the housing:
1. Remove all compartment covers, and
disconnect all cables and cords.
2. If liquid is leaking from any vent
or hole, turn the phone so that vent
faces down. If not, place the largest
vent face down.
3. Let dry for at least 3 days. Check
for liquid inside the phone before
replacing compartment covers &
reconnecting cords.
Resetting Handsets
If you have trouble with a handset or
if you want to replace one, clear the
Registering Handsets
If you see a “not registered” message on
a handset, you must register it to a base
before using it.
1. Place the handset in the base;
the display should say Handset
2. Wait until the display says
Registration Complete (about 30
seconds), then pick up the handset;
press TALK/FLASH .
3. If you don’t hear a dial tone or the
display says Registration Failed,
charge the battery completely, then
try again.
Adapter and Battery Information
AC adapter Base
Part number
Input voltage
120V AC, 60 Hz
8V AC @
8V AC @
xx Use only the supplied AC adapters.
xx Use the proper adapter for the base & any
xx Do not place the unit in direct sunlight or subject
it to high temperatures.
Output voltage
English - 21
Battery pack (with normal use)
Part number
400mAh, 2.4V DC
Talk time
about 7 hours
Standby time
about 7 days
Battery life
about 1 year
xx Replace the battery when the talk or standby time
becomes noticeably reduced. For replacements, call
the Parts Department (see the front cover).
xx When the battery gets low, the handset beeps and
shows a low battery alert; put the handset in the
cradle for recharging.
Rechargeable Battery Warning
xx This equipment contains a rechargeable NickelMetal-Hydride (Ni-MH) battery.
xx Nickel is a chemical known to the state of California to cause cancer.
xx Do not short-circuit the battery.
xx The batteries in this equipment may explode if
disposed of in a fire.
xx Do not charge the batteries in any charger other
than the one specified in the owner's manual.
Using another charger may damage the battery or
cause it to explode.
xx As part of our commitment to
protecting our environment and conserving natural resources, Uniden
voluntarily participates in an RBRC® industry program to collect and recycle used
Ni-MH batteries within the
United States. Please call
1-800-8-BATTERY for
information on Ni-MH battery
recycling in your area. (RBRC® is a registered
trademark of the Rechargeable Battery Recycling
Rechargeable batteries must be recycled or
disposed of properly.
Warning! The cords on this product and/or
accessories contain lead, a chemical known
to the state of California to cause birth
defects or other reproductive harm. Wash
hands after handling.
Uniden works to reduce lead content in our
products & accessories.
Compliance Information
FCC Part 68 Information
This equipment complies with Part 68 of the FCC
rules and the requirements adopted by the ACTA.
On the bottom of this equipment is a label that
contains, among other information, a product
identifier in the format US: AAAEQ##TXXXX.
22 - English
If requested, this number must be provided to the
phone company.
An applicable Universal Service Order Codes
(USOC) certification for the jacks used in
this equipment is provided (i.e., RJ11C) in the
packaging with each piece of approved terminal
equipment. A plug and jack used to connect this
equipment to the premises wiring and telephone
network must comply with the applicable FCC
Part 68 rules and requirements adopted by the
ACTA. A compliant telephone cord and modular
plug is provided with this product. It is designed
to be connected to a compatible modular jack that
is also compliant. See installation instructions
for details.
The REN is used to determine the number of
devices that may be connected to a phone line.
Excessive RENs on a phone line may result in
devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the
number of devices that may be connected to a
line, as determined by the total RENs, contact the
telephone provider. The REN for this product is
part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by
## are the REN without a decimal point (e.g., 03 is
a REN of 0.3).
If this equipment causes harm to the telephone
network, the telephone company will notify you
in advance that temporary discontinuance of
service may be required. But if advance notice
isn't practical, the telephone company will notify
the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the
FCC if you believe it is necessary. The telephone
company may make changes in its facilities, equipment, operations or procedures that could affect
the operation of the equipment. If this happens the
telephone company will provide advance notice in
order for you to make necessary modifications to
maintain uninterrupted service.
Please follow instructions for repairing, if any (e.g.
battery replacement section); otherwise do not
substitute or repair any parts of the device except
as specified in this manual. Connection to party
line service is subject to state tariffs. Contact the
state public utility commission, public service
commission or corporation commission for information. This equipment is hearing aid compatible.
If you experience trouble with this equipment,
contact the manufacturer (see the cover of this
manual for contact information) or an authorized
agent. If the equipment is causing harm to the
telephone network, the telephone company may
request that you disconnect the equipment until
the problem is resolved.
If your home has wired alarm equipment connected to a phone line, be sure that installing the
system does not disable your alarm equipment. If
you have questions about what will disable alarm
equipment, contact your telephone company or a
qualified installer.
Any changes or modifications to this product not
expressly approved by the manufacturer or other
party responsible for compliance could void your
authority to operate this product.
NOTICE: According to telephone company
reports, AC electrical surges, typically resulting
from lightning strikes, are very destructive to
telephone equipment connected to AC power
sources. To minimize damage from these types of
surges, a surge arrestor is recommended.
FCC Part 15 Information
This device complies with part 15 of the FCC
rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful
interference, and (2) This device must accept
any interference received, including interference
that may cause undesired operation. Privacy of
communications may not be ensured when using
this phone.
FCC PART 15.105(b): Note: This equipment has
been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used
in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
xx Reorient or relocate the receiving antenna.
xx Increase the separation between the equipment
and receiver.
xx Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
xx Consult the dealer or an experienced radio/TV
technician for help.
FCC RF Exposure Information
This product complies with FCC radiation exposure limits under the following conditions:
xx The base must be placed to allow a minimum of 20
cm (8 inches) between the antenna and all persons
during normal operation.
xx The base must not be collocated or operated in
conjunction with any other antenna or transmitter.
xx The handset is designed for body-worn operation
and meets FCC RF exposure guidelines when
used with any belt clip, carrying case, or other
accessory supplied with this product. (All necessary accessories are included in the package; any
additional or optional accessories are not required
for compliance with the guidelines.) Third party
accessories (unless approved by the manufacturer)
should be avoided as these might not comply with
FCC RF exposure guidelines.
Industry Canada (I.C.) Notice
Terminal equipment
NOTICE: This equipment meets the applicable
Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation IC before the
registration number signifies that registration was
performed based on a Declaration of Conformity
indicating that Industry Canada technical specifications were met. It does not imply that Industry
Canada approved the equipment.
NOTICE: The Ringer Equivalence Number
(REN) for this terminal equipment is marked on
the equipment itself. The REN assigned to each
terminal equipment provides an indication of
the maximum number of terminals allowed to be
connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement
that the sum of the Ringer Equivalence Numbers
of all the devices does not exceed 5.
Radio equipment
The term IC before the radio certification number
only signifies that Industry Canada technical
specifications were met. Operation is subject to
the following two conditions: (1) this device may
not cause interference, and (2) this device must
accept any interference, including interference
that may cause undesired operation of the device.
"Privacy of communications may not be ensured
when using this telephone".
1-Year Limited Warranty
Evidence of original purchase is required for
warranty service.
ELEMENTS OF WARRANTY: Uniden warrants,
for one year, to the original retail owner, this
Uniden Product to be free from defects in materials and craftsmanship with only the limitations or
exclusions set out below.
WARRANTY DURATION: This warranty to
the original user shall terminate and be of no
further effect 12 months after the date of original
retail sale. The warranty is invalid if the Product
is (A) damaged or not maintained as reasonable
or necessary, (B) modified, altered, or used
as part of any conversion kits, subassemblies,
or any configurations not sold by Uniden, (C)
improperly installed, (D) serviced or repaired
by someone other than an authorized Uniden
service center for a defect or malfunction covered
by this warranty, (E) used in any conjunction
with equipment or parts or as part of any system
not manufactured by Uniden, or (F) installed or
programmed by anyone other than as detailed by
the owner's manual for this product.
English - 23
STATEMENT OF REMEDY: In the event that
the product does not conform to this warranty
at any time while this warranty is in effect, warrantor will either, at its option, repair or replace
the defective unit and return it to you without
charge for parts, service, or any other cost (except
shipping and handling) incurred by warrantor or
its representatives in connection with the performance of this warranty. Warrantor, at its option,
may replace the unit with a new or refurbished
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow this exclusion or
limitation of incidental or consequential damages
so the above limitation or exclusion may not
apply to you.
LEGAL REMEDIES: This warranty gives you
specific legal rights, and you may also have other
rights which vary from state to state. This warranty is void outside the United States of America
and Canada.
the instructions in the owner's manual you are
certain that the Product is defective, pack the
Product carefully (preferably in its original
packaging). Disconnect the battery from the
Product and separately secure the battery in its
own separate packaging within the shipping
24 - English
carton. The Product should include all parts and
accessories originally packaged with the Product.
Include evidence of original purchase and a note
describing the defect that has caused you to return
it. The Product should be shipped freight prepaid,
by traceable means, to warrantor at:
Uniden America Service
4700 Amon Carter Blvd.
Fort Worth, TX 76155
Minimum size: 0.375 in wide (9.525 mm)
Minimum drawing size (with clear space) = 0.555 in (14.1 mm) wide
As an Energy Star® Partner,
Uniden has determined that
this product meets the Energy
Star® guidelines for energy
efficiency. Energy Star® is a U.S.
registered mark.
xx Uniden® is a registered trademark of Uniden America Corporation.
xx The pictures in this manual are for example only.
Your phone may not look exactly like the pictures.
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