Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel Operations Guide This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2003 Crestron Electronics, Inc. Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel Contents 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 1 Specifications .............................................................................................................. 3 Physical Description.................................................................................................... 4 Industry Compliance ................................................................................................... 7 Setup .......................................................................................................................................... 7 Network Wiring........................................................................................................... 7 Identity Code ............................................................................................................... 8 Configuring the Touchpanel........................................................................................ 8 Hardware Hookup ..................................................................................................... 16 Touchpanel Mounting Options.................................................................................. 19 Touchpanel Removal................................................................................................. 22 Recommended Cleaning............................................................................................ 22 Programming Software ............................................................................................................ 23 Programming with the Crestron AppBuilder............................................................. 24 Programming with SIMPL Windows ...................................................................... 24 Programming with VisionTools™ Pro-e................................................................... 28 Reserved Join Numbers............................................................................................. 32 MultiByte International Characters ........................................................................... 35 Uploading and Upgrading........................................................................................................ 36 Communication Settings ........................................................................................... 36 Uploading a SIMPL Windows Program.................................................................... 38 Uploading a VT Pro-e Project ................................................................................... 40 Firmware Upgrade..................................................................................................... 41 Problem Solving ...................................................................................................................... 43 Troubleshooting......................................................................................................... 43 Further Inquiries ........................................................................................................ 44 Future Updates .......................................................................................................... 44 Appendix A: RS-232 Protocol................................................................................................. 45 Appendix B: Cutout Detail of Supplied Template.................................................................. 47 Appendix C: Configuring the RS-232 Port for Use ................................................................ 48 Obtaining Communications....................................................................................... 48 Configuration Options ............................................................................................... 48 RS-232 Port Configuration........................................................................................ 48 Software License Agreement................................................................................................... 50 Return and Warranty Policies .................................................................................................. 52 Merchandise Returns / Repair Service ...................................................................... 52 CRESTRON Limited Warranty................................................................................. 52 Operations Guide - DOC. 5783A Contents • i Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Introduction Features and Functions The TPS-5000L series packs all the power and performance of an Isys panel in a stylish lectern or wall-mount model. Its size and capabilities make it perfect for the conference room and home theater. These touchpanels are available with two different faceplate colors: black, or white. The suffixes ‘B’ or ‘W’ respectively denotes color; i.e., TPS-5000LB is a touchpanel with a black faceplate. For simplicity within this guide, color suffix is omitted. Featuring a 12 inch (30.5 cm) active matrix display the TPS-5000L uses the 65,536color Isys engine which allows all graphics to be displayed with incredible brightness and depth. TPS-5000L Functional Summary • • • • 12" (30.1 cm) diagonal active matrix color display 800 x 600 Native Screen Resolution 16 Bit non-palette graphics, over 64,000 colors 4 Mb of Flash, expandable to 32 Mb with Crestron® plug-in memory modules & 8 Mb of DRAM Memory • Unique modular system allows configuration of capabilities simply by adding expansion cards for video, graphics and Internet • Displays SVGA RGB video at native resolution with optional TPS-XVGAL interface card • Displays one NTSC/PAL/S-video/composite video source with 256,000 colors with optional TPS-VIDL-1 expansion card (continued on next page) Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 1 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L TPS-5000L Functional Summary (continued) • • • • • • • • • • • Displays two NTSC/PAL/composite video (or one S-video source) with 256,000 colors with optional TPS-VIDL-2 expansion card 10/100 BaseT (full/half duplex) Ethernet capabilities with optional TPS-ENETL expansion card. Supports dynamic and static IP addressing Up to 4,000 digital and analog signal joins; Up to 999 serial signal joins Built-in microphone, mixer, amplifier, stereo speakers, and line-level input/output Stores and plays WAV files Local RS-232 port for console control Pop-up sub panels to reduce memory requirements, providing optimal speed and performance Multiple button, slider control, and icon configurations, including multi-mode objects Fast graphics performance: imported photographs, drawings, and icons Support for downloadable fonts – proportional and non-proportional Foreign language text Multiple graphics can be displayed on the TPS-5000L without any shift in color depth or quality. The touchpanel can support real-time video with the optional TPS-VIDL-1 or TPS-VIDL-2 cards, RGB computer graphics with the optional TPS-XVGAL RGB Interface card, and 10/100 BaseT TCP/IP network communications with the optional TPS-ENETL Ethernet module. The TPS-5000L's audio capabilities include stereo audio speakers that offer volume control, a built-in microphone with line-level output, built-in WAV sound file capability and line-level input for other audio sources. The purpose of the TPS-5000L touchpanel is to replace large, complicated hardwired panels in either a Cresnet® system or an RS-232 system with a series of simpler screens each specific to the control problem at hand. Thus, a very large number of functions can be made available to the user without the confusion associated with hardware panels of that complexity. Icons, graphics, and text can dramatically increase any user's comprehension of the control environment. Devices, functions, and control zones are quickly organized and more easily accessed. The TPS-5000L has the ability to transmit touch coordinates when "RS-232 Port for Touch Output" is selected. Currently Telestrator devices are supported on the TPS-5000L. Refer to the "RS-232 Menu" section of "Configuring the Touchpanel" on page 11 and “Appendix C: Configuring the RS-232 Port for Use” on page 48 for instructions on selecting this feature. 2 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel Specifications The following provides a summary of specifications for the TPS-5000L touchpanel. Specifications for the TPS-5000L Touchpanel SPECIFICATION DETAILS Power Requirements (without cards)1 20 Watts (0.83 Amp @ 24 VDC) Default NET ID 03 Timeout Adjustable from 0 to 120 minutes (Default = 15 min.) Signal Join Maximums 4000 Digital and Analog, 999 Serial Control System Update ,2,3,4 Files 2-Series Control System Version C2-2004.CUZ or later3 CEN/CN-TVAV Version 51130V.UPZ or later4,5 CNMSX-AV/PRO Version 51125X.UPZ or later4,5 CNRACKX/-DP Version 51125W.UPZ or later4,5 CNMS, CNRACK, CNLCOMP Version 3.18.09m, l, c or later4,6 ST-CP Version 4.00.49S.UPZ or later6 Audio • Balanced (20 kΩ) & unbalanced (10 kΩ) line level stereo input through 6-position mini-connector. • Maximum input level 2Vrms single ended (unbalanced), 4Vrms differential (balanced) with internal volume control and two speakers. • Balanced (2.0 Vrms) and unbalanced (1.0 Vrms) line level microphone output with AGC output (3x sensitivity) via 3position mini connector. • Maximum output level 1Vrms single ended, 2Vrms differential • Built-in WAV file (8 & 16 bit PCM mono & stereo, 8kHz, 11kHz, 16kHz, 22kHz, & 44kHz) playback capability7 • Speaker amplification: 2 Watts per channel Memory 4MB internal flash memory (upgradeable to 32MB), 8MB of DRAM8 Screen Dimensions 12"/30.1 cm diagonal Screen Viewing Angles: Y Dir. (X=0o): +45o (from top), -55o (from bottom) X Dir. (Y=0o): +60o (from right), -60o (from left) Screen Resolution 800 x 600 pixels Color 16 Bit non-palette graphics with color key video window capability, 65,536 colors Display Type Touch-sensitive active matrix color LCD (continued on next page) Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 3 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L Specifications for the TPS-5000L Touchpanel (continued) SPECIFICATION DETAILS Enclosure Black metal enclosure with injection-molded plastic faceplate in black or white. CPU 63MIPs Coldfire processor running Isys generation firmware Cresnet Via 4-position Cresnet connector RS-232 RJ11 connector for console, telestrator, etc. Default settings: 115200, 8 bit, parity none, stop bit 1. Operating Temperature and Humidity 50º to 113º F (10º to 45º C), Dimensions and Weight (with faceplate) Height: 11.04 in (28.05 cm) 10 to 90% Relative Humidity (non-condensing) Width: 13.43 in (34.11 cm) Depth: 2.70 in (6.85 cm) Weight: 5.9 lbs (2.7 kg) 1 The individual power requirements for the expansion cards are: TPS-ENETL: 4 Watts (0.167 Amps @ 24 VDC) TPS-VIDL-1: 7 Watts (0.29 Amps @ 24 VDC) TPS-VIDL-2: 12 Watts (0.50 Amps @ 24 VDC) TPS-XVGAL: 10 Watts (0.417 Amps @ 24 VDC) 2 The latest versions can be obtained from the Downloads | Software Updates section of the Crestron website (www.crestron.com). Refer to NOTE after last footnote. 3 Crestron 2-Series control systems include the AV2, CP2, CP2E, MP2, MP2E, PAC2, PRO2, and RACK2. 4 CNX update files are required for either CNMSX-AV/Pro or CNRACKX/-DP. Filenames for CNX update files have a UPZ extension and ST-CP files are in one EXE or zipped UPZ file. To avoid program problems, make certain you are using the update file with the correct suffix letter (e.g., S, V, W, X). 5 When loading VT Pro-e files or firmware through the RS-232 port of the control system, be sure that the baud rate is at 38400 (Cresnet speed) or lower. Otherwise, the Viewport may post the "Transfer Failed" message. 6 These control systems do not support loading of firmware or VT Pro-e files to the TPS-series panels through the RS-232 port of the control system. In order to load these files to the TPS-5000L when using these control systems, either use the RS-232 port on the TPS-5000L or use Ethernet direct to the panel (assuming the TPS-ENETL is installed). 7 WAV files reside in the touchpanel’s Flash memory and will affect the amount of available space for touchpanel screens. 8 Additional Flash memory can be purchased, refer to "Memory" on page 6. The complexity of the control screens and the sampling of the WAV files influence memory usage. NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site). Physical Description The 12 inch (30.1 cm) touch sensitive viewing screen is located on the front of the TPS-5000L touchpanel, shown after this paragraph. The electronic hardware is housed in a black metal enclosure. All audio, video, Ethernet, RS-232, and network connections are made at the rear of the unit. The grill located on the front of the unit conceals two speakers and a microphone. 4 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel NOTE: Video, RGB, and Ethernet connections are available after installing the appropriate expansion card(s) into the TPS-5000L touchpanel. TPS-5000L shown in black Physical Views of the TPS-5000L Touchpanel (Front & Side) 2.70 in (6.85 cm) 13.43 in (34.11 cm) 11.04 in 7.26 in (18.44 cm) (28.05 cm) 9.68 in (24.59 cm) NOTE: For lectern cutout dimensions, refer to “Appendix B: Cutout Detail of Supplied Template” on page 47. Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 5 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L Physical Views of the TPS-5000L Touchpanel (Rear & Bottom) 3.25 in (8.26 cm) 4.45 in (11.31 cm) 9.46 in (24.03 cm) 3.25 in (8.26 cm) 10.22 in (25.97 cm) 12.49 in (31.71 cm) Expansion Slots The TPS-5000L’s functionality can be expanded by installing optional cards into the expansion slots. Each card has a specific function and is sold separately. Installation instructions are provided with each card. The available cards for the TPS-5000L are: • TPS-ENETL – a 10/100 BaseT Ethernet card provides Ethernet capability to the touchpanel. • TPS-VIDL-1/TPS-VIDL-2 – a TV video digitizer card that allows NTSC/PAL video to be played in a window on the touchpanel or full screen. The TPS-VIDL-2 adds the capability of displaying two composite video sources. • TPS-XVGAL – a RGB digitizer that scan converts a computer source up to 1600 x 1200 at 85 Hz (110 Hz @ 640 x 480) vertical rate to a window on the touchpanel or full screen. NOTE: The three cards are NOT interchangeable and can only be installed in their dedicated expansion slots. Memory The TPS-5000L ships with 4MB of flash and 8MB of DRAM. Additional memory by Crestron can be purchased separately and installed in the field. Refer to the latest revision of the Flash Memory for TPS User Interfaces Installation Guide (Doc. 5927) for an installation procedure. 6 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel Industry Compliance As of the date of manufacture, the touchpanel have been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling (N11785). NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Setup Network Wiring NOTE: When installing network wiring, refer to the latest revision of the wiring diagram(s) appropriate to your specific system configuration, available from the Downloads | Product Manuals | Wiring Diagrams section of the Crestron website (www.crestron.com). When calculating the wire gauge for a particular Cresnet run, the length of the run and the power factor of each Cresnet unit to be connected must be taken into consideration. If Cresnet units are to be daisy-chained on the run, the power factor of each network unit to be daisy-chained must be added together to determine the power factor of the entire chain. The length of the run in feet and the power factor of the run should be used in the following resistance equation to calculate the value on the right side of the equation. Resistance Equation R < 40,000 L x PF Where: R = Resistance (refer to table below). L = Length of run (or chain) in feet. PF = Power factor of entire run (or chain). The required wire gauge should be chosen such that the resistance value is less than the value calculated in the resistance equation. Refer to the table after this paragraph. Wire Gauge Values Operations Guide - DOC. 5783A RESISTANCE (R) WIRE GAUGE 4 16 6 18 10 20 15 22 13 Doubled CAT5 8.7 Tripled CAT5 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 7 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L NOTE: All network wiring must consist of two twisted pairs. One twisted pair is the +24V conductor and the GND conductor. The other twisted pair is the Y and Z conductors. NOTE: When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a pin on the network connector, and tin the twisted connection. Apply solder only to the ends of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle. Insert the tinned connection into the Cresnet connector and tighten the retaining screw. Repeat the procedure for the other three conductors. NOTE: For larger networks (i.e., greater than 28 network devices), it may become necessary to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality throughout the network. Also, for networks with lengthy cable runs, it may be necessary to add a Hub/Repeater after only 20 devices. Identity Code Every equipment and user interface within the network requires a unique Cresnet identity code (NET ID). These codes are recognized by a two-digit hexadecimal number ranging from 03 to FE. Refer to “Interface Menu” on page 10 for instructions on setting the unit's NET ID. The NET ID of the unit must match the NET ID specified in the SIMPL Windows program. Refer to “Setting the Net ID in Device Settings” on page 25 for information about changing the ID in a SIMPL Windows program. Configuring the Touchpanel NOTE: The only connection required to configure the touchpanel is power. Refer to “Hardware Hookup” on page 16 for details. MAIN MENU To configure the unit, it may be necessary to access a series of setup screens prior to viewing run-time screens that are loaded into the touchpanel for normal operation. The MAIN MENU for configuring the touchpanel appears when a finger is held to the touchscreen as power is applied. Remove your finger when the message “SETUP MODE” appears on the touchscreen. NOTE: The SETUP MODE can also be accessed through the Viewport Utility if the touchpanel is connected directly to a PC. This menu can also be obtained via digital reserved join number, 17242. Upon entering SETUP MODE, the MAIN MENU, shown to the left, displays four buttons: Touch Screen Calibration, Exit and Run Program, Setup, and Diagnostics. The Exit and Run Program button verifies that all of the setup information has been saved to EEPROM and displays the main page that has been programmed into your system. The remaining buttons on the MAIN MENU open other menus, which are discussed in subsequent paragraphs. 8 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel Calibration Menu CALIBRATION MENU Calibration of the touchscreen is required if the active touch area of a button does not coincide with the button's image. Select the Touch Screen Calibration button to display the CALIBRATION MENU, shown to the left. The CALIBRATION MENU offers the choice to initiate calibration with the Perform Calibration button or return to the previous screen with the Return button. Choose an option by touching the correct button. If you proceed to calibrate the touchpanel, the screen displays the message "Touch Upper Left" centered on the panel with a cross hair in the corner. Touch the cross hair in the corner of the screen to initiate calibration. Another message, "Touch Upper Right", appears with a cross hair in the correct corner. Touch the corner of the screen. A final message, “Touch Lower Right”, appears with a cross hair in the correct corner. Touch the corner of the screen to conclude calibration and return to the MAIN MENU. NOTE: When touching the screen during calibration, be as accurate as possible. Use the tip of a capped pen or the eraser end of a pencil. To cancel calibration and return to the CALIBRATION MENU without saving calibration data, create a calibration error by touching the screen in an area that is opposite from the instructed area. Setup Menu SETUP MENU To access the SETUP MENU, shown to the left, press the Setup button from the MAIN MENU. The SETUP MENU offers a series of buttons, which opens additional menus and displays, which are detailed in subsequent paragraphs. Many touchpanel options (i.e., standby timeout and brightness) are available directly from the SETUP MENU and are explained in the following paragraphs. Other setup parameters (i.e., interface, RS-232, audio, RGB, and video) use additional menus and are detailed in subsequent paragraphs as well. After setup parameters have been set, select the Return button to return to the MAIN MENU. NOTE: The current CRESNET ID setting is displayed in the upper left corner of the SETUP MENU. NOTE: All touchpanel settings are automatically saved in non-volatile memory. NOTE: The Ethernet, RGB, and Video buttons will only be displayed if the respective TPS-ENETL, TPS-XVGAL or TPS-VIDL-1/2 cards are installed. NOTE: If the TPS-VIDL-2 is installed, two video buttons will be displayed; “Video 1” and “Video 2”. Press the button for the respective video source. The touchpanel display can be turned off (standby mode) when not in active use. STANDBY TIMEOUT, located in the middle of the SETUP MENU, can turn off the touchpanel when it is inactive for a specified time frame (minutes, shown as XXX in the illustration). When the touchpanel is activated, the last screen to be displayed reappears. Minutes can vary from 0 to 120, where 0 disables the timeout. DOWN and UP buttons decrease and increase the timeout, respectively. Screen brightness may need to be altered because of ambient light conditions or personal preference. BRIGHTNESS, located in the lower left corner of the SETUP Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 9 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L MENU, can change the brightness level of the display. The current brightness setting is shown as a percentage in the SETUP MENU (e.g., 99% brightness is shown in the illustration). Percentage can vary from 0% (low brightness) to 100% (full brightness). DOWN and UP buttons decrease and increase the brightness, respectively. Interface Menu INTERFACE MENU The touchpanel communicates with a control system to activate commands or to display feedback from components within the system. The communication interface must be correctly specified or communication will not occur. To set communication parameters select the Interface button located on the SETUP MENU and display the INTERFACE MENU, shown to the left. The Cresnet network identity number (CRESNET ID) is displayed on the INTERFACE MENU. CRESNET ID is the two-digit hexadecimal number. The hexadecimal number can range from 03 to FE and must correspond to the NET ID set in the SIMPL Windows program of the Cresnet system. Matching IDs between touchpanel and SIMPL Windows program is required if data is to be successfully transferred. NET ID for the TPS-5000L is factory set to 03, and no two devices in the same system can have the same ID. Two buttons adjacent to the hexadecimal display, UP and DOWN, increase and decrease the CRESNET ID by one, respectively. The touchpanel usually communicates with a Cresnet system. Occasionally the touchpanel can be used in a demo mode where it merely displays various menus, but does not communicate with a Cresnet system. In demo mode, the directory buttons change pages, but buttons requiring feedback do not work. Two side-by-side buttons to the right of the CRESNET ID, Enable CRESNET II and Disable CRESNET II, determine communication mode. Select Enable CRESNET II for normal Cresnet communication mode and Disable CRESNET II to set the touchpanel into demo mode. Text within the selected button changes color from black to red. Communication mode is factory set to Enable CRESNET II. It is possible to maintain touchpanel control (with the Enable Touch Screen button) while communicating via RS-232 with the console or non-Crestron device. Otherwise, choose Disable Touch Screen to discontinue touchpanel control. Text within the selected button changes color from black to red. There may be Ethernet devices (i.e. a control system) on the network that communicates with the touchpanel via CIP (Cresnet Internet Protocol). Two buttons centrally located on the Interface Menu determine if the touchpanel is capable of this type of communication. Select Enable CIP to permit this protocol recognition and Disable CIP to prohibit any CIP connection. CIP must be enabled for the touchpanel to communicate with other Crestron Ethernet devices. NOTE: The CIP control buttons will only be displayed when the TPS-ENETL is properly installed. NOTE: Refer to “Diagnostics Menu” on page 16 for instructions on enabling the Ethernet card. NOTE: If an Ethernet card is installed and enabled, and CIP control is disabled, the touchpanel will not be able to communicate with other Crestron Ethernet devices, but will be able to communicate with utilities such as Viewport via TCP/IP. 10 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel Select the Return button located on the INTERFACE MENU to accept the changes and return to the SETUP MENU. RS-232 Menu RS-232 MENU The touchpanel allows for five RS-232 communication methods: • Console (i.e. loading programs) • Control (i.e. non-Crestron device) • Touch output (communication of touch coordinates to an external device) • Mouse input (allows a mouse to control an external device as a “touch the PC” device) • External touch screen input. Touch the communication option to select communication parameters and then select Save and Return to save the RS-232 settings and return to the SETUP MENU. For instructions on selecting the communication method, refer to “Appendix C: Configuring the RS-232 Port for Use” on page 48. Audio Menu AUDIO MENU The Audio button, located on the top row of the SETUP MENU, is used to display the AUDIO MENU. Use this screen to activate sounds (recorded WAV files or line level input from an external source), the microphone Automatic Gain Control (AGC), and audible key clicks. This feature is a useful feedback tool or can enhance a custom interface. Volume (for WAV & line input) is controlled with the DOWN and UP buttons in the first row. For example, the WAV File Volume value is shown as a red bar graph and is controlled with the DOWN and UP buttons. Line and key click volume is similarly adjusted. Balance (for each audio type) is controlled with the LEFT and RIGHT buttons in the third row. For example, the WAV File Balance value is shown as a red bar graph and is controlled with the LEFT and RIGHT buttons. Line balance is similarly adjusted. The Play WAV File button appears beneath AUDIO MENU title block. Select this button to adjust the volume and balance as a pre-loaded WAV file plays. WAV file audio messages can provide that custom interface with a touchpanel, assuming this feature is enabled. To enable this feature, verify that the WAV On button is active (red text). An active WAV Off button disables the feature. Refer to "WAV File Audio Messages" on page 29 for more information on WAV files. Line level audio is possible only when enabled and the proper external connections are made. Refer to "Hardware Hookup" on page 16 for information about the AUDIO INPUT port. To enable this feature, verify that the Line On button is active (red text). An active Line Off button disables the feature. Confirmation of a button press on a touchpanel is acknowledged by an audible click assuming this feature is enabled. To enable this feature, verify that the Key Click On button is active (red text). An active Key Click Off button disables the feature. NOTE: If key click is enabled on a touchpanel, each press of the touchpanel results in an audible click. It may be desirable to conceal the key click sound for certain buttons (e.g., if the button triggers playing of a WAV file). Using VT Pro-e, the panel designer has the option to suppress the key click on a button-by-button basis Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 11 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L from the "Button Properties" window. It is possible to enable/disable all audio types (WAV, line, and key click) with the press of a single button. The All Audio On and All Audio Off buttons allow for global muting. Select the All Audio On button to enable audio; select the All Audio Off button to disable audio. The built-in microphone Automatic Gain Control (AGC) mode can be controlled with two buttons on the AUDIO MENU: Mic Audio AGC On and Mic Audio AGC Off. NOTE: AGC is gain control and does not turn off the microphone. Select the Default Settings button to restore all AUDIO MENU buttons and settings to a factory-adjusted preset. Select the Return button, located at the lower right corner of the AUDIO MENU, after audio parameters have been set. Ethernet NOTE: The Ethernet button is displayed on the SETUP MENU only if the TPS-ENETL is properly installed. NOTE: IP settings are necessary only if the TPS-ENETL is installed. Serially connect a PC to the TPS-5000L via the RS-232 connector and refer to the details in the latest revision of the TPS-ENETL (Doc. 6013). Selection of the Ethernet button from the Setup Menu displays details such as the IP Address, Subnet Mask, Def(ault) Router, IP Table, etc. For example, refer to a sample display shown after this paragraph. The settings can only be viewed from this screen. To enter commands to access/set all Ethernet configurations use the RS-232 connector and refer to the information in the TPS-ENETL Installation & Operations Guide, as stated in the previous note. Sample Display from Ethernet Button Press RGB Menu NOTE: The RGB button is displayed on the SETUP MENU only if the TPS-XVGAL is properly installed. Selection of the RGB button opens the RGB Menu from which the user can adjust RGB settings. With a TPS-XVGAL installed, the TPS-5000L can display a computer-generated video signal. The type of format must be selected carefully or the video may appear 12 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel unstable or noisy. Selecting the RGB button, located to the right on the top row of the SETUP MENU, displays the RGB Menu, shown after this paragraph. RGB Menu (Vertical Lines Portray RGB Sample) The user has the option to manually select the incoming format or have the touchpanel detect one automatically. On the rare occasion, the user may want to choose the Manual Select button to force an incoming format. Otherwise, choose the Auto Detect button to have the touchpanel automatically determine the format of the input signal. NOTE: Refer to the latest revision of the TPS-XVGAL Operations & Installation Guide (Doc. 5945) for signal format specifications. The characteristics of the input signal are displayed centrally on the right side of the RGB Menu. For example, in the previous illustration, the input signal has a resolution of 1024 x 768 with a frequency of 60.9 KHz (horizontal) and 76.1 Hz (vertical). While viewing the sample of the input signal, use the double arrow buttons to the left and then the other set of double arrow buttons to position and compress/expand the sample so that it fills the entire screen. Also, use the Phase Rev and Phase Fwd buttons to adjust the timing of the sample. The Recenter button only needs to be used if the sample disappears from the screen while making adjustments with the double arrow buttons. The touchpanel is capable of storing 16 VGA formats; the panel is factory set with the presets empty. Select SAVE Menu to open the Preset Menu, as shown below. To assign a format to a preset, complete the following steps: Preset Menu (Vertical Lines Portray RGB Sample) Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 13 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L 1. Select a preset button (numbered 1 through 16). For the sake of this procedure, select 11. 2. Select the Return button in the lower right corner of the Preset Menu to display the RGB Menu. 3. While viewing the sample of the input signal, use the double arrow buttons to the left and then the other set of double arrow buttons to position and compress/expand the sample so that it fills the entire screen. NOTE: The Recenter button only needs to be used if the sample disappears from the screen while making adjustments in step 3. 4. While viewing the sample of the input signal, use the Phase Rev and Phase Fwd buttons to adjust the timing of the sample. 5. If visually satisfied with the sample at this point, select the Save Menu button. Otherwise use the buttons on the screen to make additional adjustments. 6. If necessary, select the More Controls button to show additional controls for RGB. At any time, the Return button can be selected to return to the Preset Menu. 7. If visually satisfied with the sample, select the Save Preset button to store the values of the input into the preset assigned in step 1. Otherwise repeat steps 3, 4, and 6 to make additional adjustments. There are two buttons on the Preset Menu that influence the storage of format presets. Use the Erase Selected Preset button to eliminate the stored format for the highlighted preset. The Clear All Presets button eliminates the formats for all presets. The touchpanel prompts the user for confirmation. NOTE: If no presets are stored or the input does not closely match a stored preset, the panel makes a 'best guess' for image settings. Select the Return button, located at the lower right corner of the RGB Menu, after RGB parameters have been set. Video Menu NOTE: The Video button is displayed on the Setup Menu only if the TPS-VIDL-1 is properly installed. If the TPS-VIDL-2 is installed, two Video buttons labeled Video 1 and Video 2 will be displayed. Selection of a Video button opens the Video Menu from which the user can adjust video settings. The TPS-5000L can display video from up to four different composite video sources connected to either the 6-pin connector or the BNC connectors. However, only two composite video channels can be selected for viewing. Refer to the latest revision of the TPS-VIDL-1/VIDL-2 Operations & Installation Guide (Doc. 6070) for details. 14 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel Video Setup (Horizontal Lines Portray Video Sample) Use this screen to select one of the video inputs and adjust the brightness, contrast, saturation, and hue, if necessary. The user has the option to force the video image to a certain mode (i.e., composite video or S-video if using the TPS-VIDL-1 or TPS-VIDL-2 in S-video configuration) or switch modes automatically after checking the image for colors. Use either the TP Composite / BNC Composite or TP S-Video / BNC S-Video buttons to manually control the mode. TP or BNC on the selected button specifies the video input connector. TP corresponds to the twisted pair connector (balanced video from a PVID, Room Box, etc.) and BNC corresponds to the BNC connectors (unbalanced video from a VCR, DVD, etc.). Use the appropriate Auto Detect button for automatic control. The text color of the selected button is red rather than black. NOTE: When configuring the TPS-VIDL-2, the Video 1 signal type can be automatically detected as long as one signal is sent to the touchpanel. NOTE: Up to four composite video feeds can be physically connected to a TPSVIDL-2 (two BNC feeds and two twisted-pair feeds). However, only two composite video channels can be selected for viewing. Specify the connections to use by selecting TP composite, TP S-Video, BNC Composite, or BNC S-Video for each channel. NOTE: A solid blue screen is displayed in the video window if a video signal is not detected or is very weak. Verify that the video source is functioning and properly connected. If the source is properly connected and functioning, a distribution amplifier may need to be used. Fast motion mode (if the Fast Motion button is selected) reduces motion artifacts and should be used for most video sources. Still video mode (if the Still Video button is selected) works best for still pictures. It has a maximum resolution and reduces flicker. However, it suffers from motion artifacts. The text color of the selected button is red rather than black. Select the Soft button for soft mode video. In this mode, video filtering and noise reduction can produce a better image from some sources. Alternatively, select the Sharp button for sharp mode video. This mode provides maximum detail, but is more susceptible to noise in source. The text color of the selected button is red rather than black. Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 15 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L Select the Return button, located at the lower right corner of the Video Menu, after video parameters have been set. Diagnostics Menu DIAGNOSTICS MENU The Diagnostics button from the MAIN MENU contains controls for enabling an Ethernet card (if installed) and diagnostic tools. The diagnostic tools should only be used under supervision from a Crestron customer service representative during telephone support. The options available from the DIAGNOSTICS MENU, shown to the left, are numeric in nature and their interpretation is beyond the scope of this manual. NOTE: If the Disable Ethernet button is selected, the touchpanel will not communicate via TCP/IP or Cresnet Internet Protocol (CIP). Select “Enable Ethernet” to enable the Ethernet card. NOTE: The “About…” button will display a screen indicating the current version of firmware residing on the touchpanel. Hardware Hookup Make the necessary connections as called out in the illustration that follows this paragraph. Refer to “Network Wiring” on page 7 before attaching the 4-pin connector. Apply power after all connections have been made. CAUTION: Do not apply excessive pressure to the touchscreen display during handling (mounting/installation). Doing so can crack the screen and damage the touchpanel. Hardware Connections for the TPS-5000L (Back of the Unit is Shown) AUDIO IN MIC OUT NET RS-232 NTSC/PAL INPUT C Y + - S + - S RGB INPUT COMP AUDIO INPUT This 6-position, mini- connector provides line level, balanced and unbalanced audio input. The pinouts are shown in the tables after this paragraph. 16 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel AUDIO Pinouts-Balanced PIN # DESIGNATION DESCRIPTION 1 S Shield (no connection) 2 R+ Right Input (Positive) 3 R- Right Input (Negative) 4 L+ Left Input (Positive) 5 L- Left Input (Negative) 6 S Shield (no connection) NOTE: When sending balanced audio from a CNX-BIPAD8, only the Positive (+) and Negative (-) wires are to be connected to the touchpanel. Do not connect the Shield (S) wires. AUDIO Pinouts-Unbalanced PIN # DESIGNATION DESCRIPTION 1 S Ground 2 R+ Right Input (Positive) 3 R- Right Ground 4 L+ Left Input (Positive) 5 L- Left Input Ground 6 S Ground NOTE: Using two jumpers, connect R Shield to R – and L Shield to L – respectively at the TPS-5000L Audio Input connector. Refer to the following diagram. Wiring for Unbalanced Audio +-+S RR L L S + + Jumpers NOTE: The TPS-5000L can receive audio signals over CAT5 wiring. For additional information on audio connections over CAT5, refer to the latest version of the Crestron CAT5 Wiring Reference Guide (Doc. 6137) which is available from the Downloads | Product Manuals section of the Crestron website (www.crestron.com). MIC OUT This 3-position mini-connector provides balanced line level microphone output with AGC. A description of the pinouts is shown in the table after this paragraph. Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 17 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L MIC Pinouts-Balanced PIN # DESIGNATION DESCRIPTION 1 M+ Mic Output (Positive) 2 M- Mic Output (Negative) 3 S Shield NOTE: For unbalanced line level microphone output, connect pins 1 & 3. No connection should be made to pin 2. NET This 4-position Cresnet connector provides Cresnet network connection from the touchpanel as well as power to the touchpanel. A description of the pinouts is shown in the table after this paragraph. Refer to “Network Wiring” on page 7 for details. NET Pinouts PIN # DESIGNATION DESCRIPTION 1 24 Power 2 Y Data 3 Z Data 4 G Ground RS-232 This 6-position RJ11 connector mates with a serial port of a PC. The connecting cable is not supplied. Prior to installation, use this port for direct connection between the touchpanel and a PC to load files to a touchpanel without a network connection. In the event that modular cables or an RJ11 to DB9F adapter is not available, the table below and diagram on the next page provide information so that the cable can be fabricated on site. Refer to “RS-232 Menu” on page 11 for proper RS-232 port configuration settings. Also refer to “Appendix A: RS-232 Protocol” on page 45 for protocol details. RS-232 Pinouts PIN # DESCRIPTION 1 CTS 2 GND 3 RXD 4 TXD 5 RTS 6 N/C (Not connected) 1 6 1 6 Top Front 18 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel PC to TPS-5000L Cable Specifications (Crestron Cable Number STCP-502PC) Other Connections When using the optional expansion cards, the following optional connectors are available for use: • RGB INPUT – These five connectors allow PC video to be displayed and are made available with the purchase and installation of the TPS-XVGAL, a computer display card. Consult the latest revision of the TPS-XVGAL Operations & Installation Guide (Doc. 5945) for details. • NTSC/PAL INPUT – These three connectors provide for a video source and are made available with the purchase and installation of the TPS-VIDL-1 or TPS-VIDL-2 video module card. Consult the latest revision of the TPS-VIDL-1/VIDL-2 Operations & Installation Guide (Doc. 6070) for details. • LAN – This port provides Ethernet/LAN/WAN communication and is made available with the purchase and installation of the TPS-ENETL, a 10/100 BaseT Ethernet card. Consult the latest revision of the TPSENETL Operations & Installation Guide (Doc. 6013) for details. Touchpanel Mounting Options Rack Mounting There is also a rack mount kit for the TPS-5000L (known as RMK-5000). Refer to the latest version of the Installation Guide (Doc. 5852) which is available from the Crestron website (www.crestron.com). Back Box Mounting Back box mounting is typically used at new construction sites. The optional back box, BB-5000, includes the necessary hardware, brackets and electrical box, which provides a secure enclosure that can be fastened directly to a stud. The details for this optional mounting method are provided in the latest revision of the BB-5000 Installation Guide (Doc. 5827). After completing the steps in the installation guide, simply mate the four posts of the faceplate with the holes drilled into the mounting surface and firmly press the faceplate over the touchpanel. NOTE: The mounting hardware and accessories supplied with the TPS-5000L are not required for the back box mounting option. Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 19 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L Direct Mounting The TPS-5000L is a low-voltage unit that can be installed directly into a mounting surface. Each touchpanel is provided with mounting hardware and accessories, as shown in the table after this paragraph. TPS-5000L Supplied Mounting Hardware and Accessories DESCRIPTION PART NUMBER QUANTITY Large Metal Mounting Plate Small Metal Mounting Plte MTPL02553-1 MTPL02523-1 2 2 Template Screw, Pan Phillips, #6-32 x 1”L OV40049-1 SR06-32-1R0000-3 1 12 Network Connector (4 Pin Cresnet) JHPS197SG04SR-2 1 Microphone Connector (3 pin) JHPS138SG03SR-1 1 Audio Input Connector (6 pin) JHPS138SG06SR-1 1 NOTE: Refer to Appendix B: Cutout Detail of Supplied Template on page 47 for cutout dimensions. Tools/hardware required #2 Phillips tip screwdriver Gypsum board saw (or equivalent) Drill 5/16” bit # 20 bit Complete the following installation procedure in the order provided. 1. Locate an area on the wall that is free of miscellaneous wiring and studs. 2. Make a small hole near the middle of the designated site; verify that the location is suitable. 3. Fasten cutout template (40049, supplied) to mounting surface; verify that the template is level. 4. Cut out and remove the traced shape of the mounting surface. 5. Drill four 5/16” holes as marked on template. Refer to "Appendix B: Cutout Detail of Supplied Template" on page 47 for an illustrative reference. 6. Drill 12 holes marked "A" on template with #20 bit. Refer to "Appendix B: Cutout Detail of Supplied Template" on page 47 for an illustrative reference. 7. Slide one large metal mounting plate through the opening and position it inside along the top horizontal edge. 8. Position one small metal mounting plate along the top horizontal edge so that it covers the two center holes marked "A". 9. Use two pan head screws, supplied, to secure the bracket and plate to the mounting surface. Tighten by hand; do not fully tighten screws. 20 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel Securing Two Plates to Top and Bottom Edges of Opening LARGE METAL MOUNTING PLATE SMALL METAL MOUNTING PLATE TWO PAN HEAD SCREWS (MOUNTS PLATES IN TWO CENTER TAPPED HOLES) DRYWALL 10. Repeat steps 7 through 9 for the bottom horizontal edge of the opening. 11. Attach the network cable and other RS-232, audio, video, or Ethernet cables in the wall to the appropriate connector on the back of the touchpanel. Refer to "Network Wiring" on page 7 for network wiring details. Information about the Net, RS-232, microphone, and audio input connectors are located in "Hardware Hookup" on page 16. For wiring the other connectors, refer to the appropriate Operations & Installation Guide for each expansion card. 12. Position the touchpanel (less the faceplate) into the opening and secure with eight pan head screws, supplied. Tighten by hand; do not fully tighten screws. Positioning Touchpanel into Opening POSITION AND SECURE TOUCHPANEL INTO OPENING NOTE: WIRING NOT SHOWN FOR CLARITY DRYWALL 13. Use the #2 Phillips screwdriver and fully tighten all 12 pan head screws. Use caution and do not crack or damage mounting surface. 14. Mate the four posts of the faceplate with the holes drilled into the mounting surface and firmly press on the faceplate over the touchpanel. Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 21 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L Cover Touchpanel with Faceplate COVER TOUCHPANEL WITH BEZEL NOTE: WIRING NOT SHOWN FOR CLARITY DRYWALL NOTE: If it is necessary to remove the touchpanel, secure and label the attached cables before disconnecting them from the back of the touchpanel. Touchpanel Removal If it is necessary to remove the touchpanel after it has been installed into a mounting surface, complete the following steps in the order provided to remove the touchpanel. The only tool required is a #2 Phillips tip screwdriver. 1. Lift the plastic cover off the touchpanel. Do not apply excessive pressure to the touchscreen. 2. Loosen and remove the screws that secure touchpanel to the mounting option in use. 3. Using equal pressure, carefully remove the touchpanel from the opening. 4. If necessary, secure and label the attached cables before disconnecting them from the back of the touchpanel. Recommended Cleaning Keep the surface of the touchscreen free of dirt, dust, or other materials that could degrade optical properties. Long-term contact with abrasive materials can scratch the surface, which may degrade image quality. For best cleaning results, use a clean, damp, non-abrasive cloth with any commercially available non-ammonia glass cleaner. The faceplate may not provide a complete watertight seal. Therefore, apply cleaning solution to the cloth rather than the surface of the touchscreen. Wipe touchscreen clean and avoid ingress of moisture beneath panels. 22 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel Programming Software Have a comment about Crestron software? Setup is easy thanks to Crestron’s Windows-based programming software. Crestron Application Builder™ (AppBuilder) creates a complete project, with no special programming required. Crestron AppBuilder completes all necessary programming Direct software related suggestions for a base system including all touchpanel screens and the control system program. and/or complaints to Crestron via Once Crestron AppBuilder creates the project, the system interfaces and program email (email@example.com). logic can be customized. It can easily be modified with Crestron development tools Do not forward any queries to this address. Instead refer to “Further (i.e., SIMPL™ Windows and Crestron VisionTools® Pro-e (VT Pro-e) software Inquiries” on page 44 for assistance. packages). The program output of Crestron AppBuilder is a SIMPL Windows program with much of the functionality encapsulated in macros. Therefore, extending the capabilities of the system is very easy. Crestron AppBuilder and SIMPL Windows are intended for users with different levels of programming knowledge. Crestron AppBuilder is easier to use for the beginning programmer, and much faster for all programmers. However, it does not allow the degree of control and flexibility that SIMPL Windows does. Of course, one can initiate programming using the easiest method (Crestron AppBuilder) and use advanced techniques that are available from SIMPL Windows to customize the job. Crestron AppBuilder comes with templates for all supported interfaces. If a user wishes to create a touchpanel project using templates with a different look-and-feel this can be accomplished by making a custom template. This custom template can then be used by Crestron AppBuilder to create the final project files to be loaded into the panels. Alternatively, VT Pro-e can be used to tweak projects created with Crestron AppBuilder or develop original touchpanel screen designs. The following are recommended software version requirements for the PC: • Application Builder version 1.1.6 or later with Application Builder Templates version 2.12 or later. Requires SIMPL Windows. • SIMPL Windows version 1.50.05 or later with library update file. Requires SIMPL+ Cross Compiler version 1.1. • Crestron Database version 14.1 or later. Required by SIMPL Windows. • VisionTools Pro-e version 22.214.171.124 or later. Used for graphical touchscreen design. NOTE: The latest versions can be obtained from the Downloads | Software Updates section of the Crestron website (www.crestron.com). Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site). Digital, analog and serial join numbers are a common thread between VT Pro-e and SIMPL Windows. These numbers define how the objects on a touchpanel page of a VT Pro-e project interface to the outside world, specifically the Cresnet system as defined in the SIMPL Windows program. There are digital join numbers that carry out some predetermined function (a logical high or low); analog join numbers for displaying incremental values, sliders, gauges and bar graphs; and serial join numbers that allow for the display of variable text and transmission/reception of serial commands from other manufacturers. Unjoined objects are not interfaced with the system and thus cannot initiate any logic functions (although they can perform page flips). Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 23 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L Programming with the Crestron AppBuilder The easiest method of programming, but does not offer as much flexibility as SIMPL Windows. Crestron AppBuilder offers automatic programming for such residential and commercial applications as audio distribution, home theater, video conferencing, and lighting. The interface of this tool guides you through a few basic steps for designating rooms and specifying the control system, touchpanels, devices, and functionality. Crestron AppBuilder then programs the system, including touchpanel projects and control system logic. Crestron AppBuilder is fully integrated with Crestron's suite of software development tools, including SIMPL Windows, VT Pro-e, and the Crestron Database. Crestron AppBuilder accesses these tools behind the scenes, enabling you to easily create robust systems. Programming with SIMPL Windows NOTE: The following assumes that the reader has knowledge of SIMPL Windows. If not, refer to the extensive help information provided with the software. NOTE: The following are acceptable file extensions for programs that include a TPS-5000L, developed for specific control system types: .smw: projectname.smw (SIMPL Windows source file) .spz: projectname.spz (compiled file for 2-series) .bin: projectname.bin (compiled file for CNX generation) .csz: projectname.csz (compiled file for CNX generation with SIMPL+) .ush: projectname.ush (compiled file for CNX generation with SIMPL+ header file) .usp: projectname.usp (source code module for SIMPL+) NOTE: In the following description, the PRO2 control system is used. SIMPL Windows is Crestron's software for programming Crestron control systems. It provides a well-designed graphical environment with a number of workspaces (i.e., windows) in which a programmer can select, configure, program, test, and monitor a Crestron control system. SIMPL Windows offers drag and drop functionality in a familiar Windows® environment. This section describes a sample SIMPL Windows program that includes a TPS-5000L touchpanel. A Join Number Remapping (JNR) program can be written to augment the functionality of the touchpanel by making some of the touchpanel’s internal functions available to the SIMPL Windows programmer. Refer to “Join Number Remapping” on page 28 for more information. Configuration Manager is where programmers “build” a Crestron control system by selecting hardware from the Device Library. In Configuration Manager, drag the PRO2 from the Control Systems folder of the Device Library and drop it in the upper pane of the System Views. The PRO2 with its associated communication ports is displayed in the System Views upper pane. PRO2 System View The System Views lower pane displays the PRO2 system tree. This tree can be expanded to display and configure the communications ports. 24 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel Expanded PRO2 System Tree C2Net-Device Slot in Configuration Manager To incorporate the TPS-5000L touchpanel into the system, drag the TPS-5000 from the Touchpanels | Touchpanels (Cresnet) folder of the Device Library and drop it in the System Views. The PRO2 system tree displays the touchpanel in slot 9 with a default NET ID of 03 as shown in the following illustration. NOTE: The first touchpanel in a system is preset with a NET ID of 03, when its symbol is dragged into the upper pane of System Views. Additional touchpanels are assigned different NET ID numbers as they are added. C2Net Device, Slot 9 Setting the Net ID in Device Settings Double-click the TPS-5000 icon to open the “Device Settings” window. This window displays the TPS-5000 device information. If necessary, select the Net ID tab to change the Net ID, as shown in the following figure. Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 25 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L “Device Settings” Window for the TPS-5000L NOTE: SIMPL Windows automatically changes NET ID values of a device added to a program if a duplicate device or a device with the same default NET ID already exists in the program. Always ensure that the hardware and software settings of the NET ID match. For NET ID hardware settings details, refer to “Interface Menu” on page 10. TPS-5000 Symbol in Programming Manager Programming Manager is where programmers “program” a Creston control system by assigning signals to symbols. The following diagram shows the TPS-5000 symbol in the SIMPL Windows’ Programming Manager. Detail View of the TPS-5000 in SIMPL Windows’ Programming Manager Digital Analog Serial NOTE: Join numbers are expandable to 4000 digital & analog, 999 serial. Signal Types Signals interconnect the various devices and logic symbols that comprise a SIMPL program. Signals can be one of three types: digital, analog, or serial. For any given signal, the signal type is determined by its driving source. That is, if the symbol that drives the signal has an analog output, then, by definition, the connecting signal is analog. In SIMPL Windows, the signal types are color-coded as follows: Digital = Blue Analog = Red Serial = Black Undefined/Other = Green 26 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel NOTE: “Other” signals are a combination of the three basic types (e.g. many symbols accept either analog or serial signals; the combination is shown as a green signal). The signal type is displayed on the Status Bar when the signal is highlighted. For additional information, refer to Doc. 6120, Crestron SIMPL Windows Symbol Guide. It may be downloaded from the Downloads | Product Manuals | Software section of the Crestron website (www.crestron.com). Digital Signals A digital signal contains one bit of information and usually takes on one of two values: 1 or 0. These two digits can represent the logical values true and false, and they can be represented in an electronic device by the states on/off or high/low, recognized as two voltage levels. (Other common descriptors are active/inactive.) Analog Signals Unlike digital signals, analog signals can vary continuously in value, in the same manner as a parameter such as volume, temperature, or pressure. Analog signals contain 16 bits of information, which means that this type of signal can have values ranging from 0 to 65535 (216-1). This 16-bit property makes analog signals useful for controlling devices that do not have discrete settings, such as volume controllers, pan/tilt head controllers, and lighting dimmers. Serial Signals Serial signals are much like analog signals, in that they, too, contain 16 bits of information. However, whereas the value of an analog signal is used directly-to control volume or temperature, for instance–the value of the serial signal is used as a pointer to a location in memory that contains a string of characters. When a serial signal is routed to a symbol, that symbol can identify the signal as serial rather than analog and it will automatically look at the data it points to. Thus serial signals are used to facilitate the transmission of serial data (strings of characters). These signals can be generated by incoming data on a COM port or by a symbol that has a serial output. TPS-5000L Input/Output Signals The TPS-5000L symbol provides up to 4000 digital input and output joins, 4000 analog input and output joins, and up to 999 serial input joins. The programmer selects the signal types by clicking on the appropriate button at the top of the Symbol Detail view when programming the panel. The following tables list and give functional descriptions for the touchpanel outputs and inputs. Digital Output Signal Descriptions OUTPUT DESCRIPTION press 1 through press 4000 Notifies control system of button press (1 - 4000). High/1 = Button being pressed Low/0 = Button not being pressed Digital Input Signal Descriptions Operations Guide - DOC. 5783A INPUT DESCRIPTION fb 1 through fb 4000 Notifies panel of button press (1 - 4000). This can represent that the button was pressed, or can be an actual device feedback, e.g., that power was turned on. 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 27 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L Analog Output Signal Descriptions OUTPUT DESCRIPTION an_act 1 through an_act 4000 Notifies control system of an action (1 - 4000). Any value from 0 through 65535 Analog Input Signal Descriptions INPUT DESCRIPTION an_fb 1 through an_fb 4000 Notifies panel of analog action (1 - 4000). Serial Input Signal Descriptions INPUT DESCRIPTION text-01 through text-999 Notifies panel of text string (1 - 999). Also called indirect text. Device Extenders Device extenders provide additional logic and functionality to a device. The Poll Manager and Sleep/Wake Manager symbols are device extenders for touchpanels. Poll Manager takes the touchpanel on and off line during polling by the control system. Sleep/Wake Manager suspends and restores operation of the touchpanel. For additional information about Device Extenders, refer to the latest version of the Crestron SIMPL Windows Symbol Guide (Doc. 6120), or the on-line help included with SIMPL Windows. Example Program An example program for the TPS-5000L is available from the Crestron FTP site (ftp.crestron.com/Examples). Search for the file TPS5000_SIMPL_Windows_example_(Doc.5863)_TPS-5000L_(Doc. 5783).SMW that contains the example program. Join Number Remapping Join Number Remapping (JNR) is a programming concept that allows a TPS Series Panel to use join numbers with values over 4000 (Join Numbers 4001 to 15999 and Reserved Join Numbers) by bringing them within the range of the TPS touchpanel symbol, thereby increasing a touchpanel’s functionality. Through JNR, a TPS Series Panel’s internal functions become accessible to a control system and can activate the local functions of other touchpanels, route its internal feedback back to the control system, and receive feedback from remote locations. JNR provides the additional capability of managing IP IDs in Ethernet applications where a touchpanel communicates with multiple control systems that have been uploaded with the same program. Refer to the latest version of the Join Number Remapping Reference Guide (Doc. 5969) and the SIMPL Windows help file for more details. Programming with VisionTools® Pro-e VT Pro-e, a design and programming Windows®-based software, permits the creation of unlimited control screen variations incorporating two and threedimensional graphics and text as well as video and sounds (recorded as WAV files). A set of pages, which make up a project, can be designed for each TPS-5000L touchpanel application. Each page contains objects such as custom control graphics, two and three-dimensional buttons, sliders, and digital readouts which allow the user to interface with the control system via join numbers. Unjoined objects are not interfaced with the system and thus cannot initiate any functions. The completed and compiled project is uploaded to the touchpanel and programmed into the flash 28 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel PROM via the File | Upload Project command. The touchpanel uses the programmed project until another project is uploaded from the PC. Programs cannot be extracted from the touchpanel. The PC may be disconnected from the control system or panel except during reprogramming. VT Pro-e also allows users the option to generate projects destined for web browsers rather than for physical touchpanels. For additional software information, refer to the help file provided with the software. The latest version of VT Pro-e can be obtained from the Downloads | Software Updates section of the Crestron website (www.crestron.com). NOTE: The following are acceptable file extensions for programs that include a TPS-5000L: .vtp projectname.vtp (VT Pro-e source file) .vtz projectname.vtz (compiled file) Multi-Mode Objects Multi-mode objects offer highperformance programming! The single most-advanced VT Pro-e high-performance programming technique involving the TPS-5000L is the concept of multi-mode objects. A multi-mode object (i.e., button, legend, etc.) is an object drawn on a VT Pro-e page that can have one or more active and inactive visible settings (modes). For examples, refer to the MULTI-MODE_OBJECT_EXAMPLES_OF_VTPROE_PROJECTS_USE_WITH_ISYS_TOUCHPANELS.ZIP file. It is available from the Crestron FTP site (ftp.crestron.com/Examples). This file contains the VT Pro-e touchpanel files and SIMPL Windows files that illustrate the high-performance capabilities of multi-mode objects. WAV File Audio Messages The TPS-5000L is capable of playing audio messages as system prompts and responses. These files are recorded as WAV files on a PC using an audio utility such as Sound Recorder that is packaged with Microsoft Windows 95/98/Me/XP/NT/ 2000™. Files from other sources may also be converted to an acceptable format by using this or a similar utility. Many other audio utilities are available commercially or as shareware. The TPS-5000L touchpanel only accepts the following WAV file format: PCM, 8, 11, 16, 22, or 44KHz, mono or stereo, 8 or 16 bit. For more information about how to use Sound Recorder, refer to its User’s Guide and extensive help information provided with the software. Pre-recorded WAV files for voice prompts and responses are available from Crestron. These files can be stored into and programmed for use in the touchpanel directly or may be edited with the Sound Recorder. For example, the individual files can be combined to create custom messages. Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 29 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L NOTE: WAV files (for the TPS-5000L touchpanel) can be obtained from the Crestron FTP site (ftp.crestron.com/Wave LC/). Since the CT/LC-1000 touchpanel accepts the same WAV file formats, only use those WAV files designated for the CT/LC-1000, TPS-2000L, or TPS-5000 touchpanels. These WAV files are different than those made available for the CNXTA, Crestron CNX Telephone Audio Interface Card. NOTE: WAV files reside in the touchpanel’s Flash memory and will affect the amount of available space for touchpanel screens. Sound Manager NOTE: If keyclick is enabled on a touchpanel, each press of the touchpanel results in an audible click. It may be desirable to conceal the keyclick sound for certain buttons (e.g., if the button triggers playing of a WAV file). Using VT Pro-e, the panel designer has the option to suppress the keyclick on a button-by-button basis from the “Button Properties” window. Crestron VT Pro-e (version 2.1.0 and later) contains an audio tool, Sound Manager, which permits the panel designer to attach WAV files to a touchpanel project. Sound Manager is available from the Tools pull-down menu and opens the “Sound Manager” window, shown after this paragraph. “Sound Manager” Window Sound Manager Guidelines There are three things to keep in mind when using Sound Manager. 1. Each WAV file must be assigned a unique digital join number. The join number options include none, keyclick, or a number (1 through 4000). The default is none. If the keyclick option is selected, this WAV file becomes the default keyclick sound for all buttons. The other WAV files can be played by having the SIMPL Windows program assert the assigned join number. 30 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel 2. Each WAV file must have the correct audio format and attributes for the TPS-5000L target type selected in VT Pro-e. The correct audio format is PCM, 8 or 16 KHz, 8 bit, mono. 3. There are three system-wide join numbers that the designer can define. The first, sound playing from panel, differs from the other two in that it is triggered from the panel. a. Sound Playing from Panel – The signal for this join number goes high when the WAV file plays. b. Mute Sounds – All WAV files (except the keyclick) in the project are muted when this join number goes high. c. Mute Key Click – The keyclick sound is muted when this join number goes high. Using Sound Manager Sound Manager is broken into two distinct components. The Project Audio Joins component, shown below, permits the designer to assign the three system-wide join numbers described in the previous section. The three system joins can be assigned automatically with the Auto button or by scrolling down to the desired number. Project Audio Joins Component The Sound List component, shown below, permits the designer to attach WAV files to the touchpanel project. Complete the following steps to attach (add) a WAV file. Sound List Component Operations Guide - DOC. 5783A 1. Use the Browse button to locate the desired WAV files. It should appear in the field adjacent to the Browse button. 2. If necessary, select the Play button to verify that the file in the browse field is the desired file. 3. Select the Add button to transfer the WAV file to the Sound List table located below the browse field. The audio parameters of the file also appear to the right of the table. 4. Repeat steps 1 through 3 for each desired WAV file. 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 31 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L NOTE: To remove a WAV file from the Sound List table, highlight the file and click on the Remove button. The Properties button opens the “Sound Properties” window for a highlighted WAV file in the Sound List table. The designer can assign a join number either automatically with the Auto button or by scrolling down to the desired number. Select Description to enter comments about the WAV file. Reserved Join Numbers A reserved join number is a feature of the software that enables a designer to create a button that completes a predetermined function. The tables on the next few pages provide lists of reserved join numbers available within the software. NOTE: Many touchpanel configuration “shortcuts” are available via the software. A button can be created on a page that either calls up the Preferences Menu, adjusts brightness, etc., via reserved join numbers. NOTE: Reserved join numbers can also be automatically activated by a control system when using join number remapping. Refer to the latest version of the Join Number Remapping Reference Guide (Doc. 5969) and the SIMPL Windows help file for more details. System Analog Reserved Join Numbers for TPS-5000L Touchpanels JOIN # FUNCTION VALUE IN/OUT 17203 System Standby Time Out INPUT/OUTPUT System Digital Reserved Join Numbers for TPS-5000L Touchpanels JOIN # FUNCTION VALUE IN/OUT 17214 Cresnet ID Down INPUT 17215 Cresnet ID Up INPUT 17216 Brightness Increase INPUT 17217 Brightness Decrease INPUT 17218 Brightness High INPUT 17219 Brightness Medium INPUT 17220 Brightness Low INPUT 17231 Standby Timeout Up INPUT 17232 Standby Timeout Down INPUT 17242 Call up Setup Menu N/A INPUT Audio Analog Reserved Join Numbers for TPS-5000L Touchpanels JOIN # FUNCTION VALUE IN/OUT 17300 Key Click Volume INPUT/OUTPUT 17301 Audio Line Volume INPUT/OUTPUT 17302 WAV Audio Volume INPUT/OUTPUT 17303 Audio Line Balance INPUT/OUTPUT 17304 WAV Audio Balance INPUT/OUTPUT 32 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel Audio Digital Reserved Join Numbers for TPS-5000L Touchpanels JOIN # FUNCTION VALUE IN/OUT 17300 Audio On INPUT/OUTPUT 17301 Audio Off INPUT/OUTPUT 17302 Key Click On INPUT/OUTPUT 17303 Key Click Off INPUT/OUTPUT 17304 Key Click Volume Increase INPUT 17305 Key Click Volume Decrease INPUT 17306 Audio Line On INPUT/OUTPUT 17307 Audio Line Off INPUT/OUTPUT 17308 Audio Line Volume Increase INPUT 17309 Audio Line Volume Decrease INPUT 17310 Audio Line Balance Left INPUT 17311 Audio Line Balance Right INPUT 17312 Audio WAV On INPUT/OUTPUT 17313 Audio WAV Off INPUT/OUTPUT 17314 Audio WAV Volume Increase INPUT 17315 Audio WAV Volume Decrease INPUT 17316 Audio WAV Balance Left INPUT 17317 Audio WAV Balance Right INPUT 17318 Audio Mic AGC On INPUT/OUTPUT 17319 Audio Mic AGC Off INPUT/OUTPUT 17321 Audio Defaults* INPUT * Audio Defaults: Master 88%, Wav 88%, Line 88%, Key Click 29%, All Audio On, Mic AGC On. Video Analog Reserved Join Numbers for the TPS-5000L Touchpanels Operations Guide - DOC. 5783A JOIN # FUNCTION VALUE 17100 Video 11,2 Brightness INPUT/OUTPUT 17101 Video 11,2 Contrast INPUT/OUTPUT 17102 Video 11,2 Saturation INPUT/OUTPUT 17103 Video 11,2 Hue INPUT/OUTPUT 17150 Video 22 Brightness INPUT/OUTPUT 17151 2 Video 2 Contrast INPUT/OUTPUT 17152 Video 22 Saturation INPUT/OUTPUT 17153 2 Hue INPUT/OUTPUT Video 2 1. Available only when TPS-VIDL-1 is installed. 2. Available only when TPS-VIDL-2 is installed. IN/OUT 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 33 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L Video and XGA Digital Reserved Join Numbers for TPS-5000L Touchpanels JOIN # FUNCTION 1, 2 17101 Video 1 1, 2 17102 Video 1 17103 Video 11, 2 17104 1, 2 Video 1 1, 2 VALUE IN/OUT Video Composite TP INPUT S-Video TP INPUT Auto Detect TP INPUT Video Composite BNC INPUT 17105 Video 1 17106 Video 11, 2 17107 Video 11, 2 Still INPUT 17108 Video 11, 2 Motion INPUT 17109 Video 11, 2 Sharp INPUT 17110 1, 2 Video 1 S-Video BNC INPUT Auto Detect BNC INPUT Soft INPUT 17111 Video 1 Brightness1, 2 Increase INPUT 17112 Video 1 Brightness1, 2 Decrease INPUT 17113 Video 1 Contrast1, 2 Increase INPUT 17114 Video 1 Contrast1, 2 Decrease INPUT 1, 2 17115 Video 1 Saturation 17116 Video 1 Saturation1, 2 1, 2 Increase INPUT Decrease INPUT 17117 Video 1 Hue Increase INPUT 17118 Video 1 Hue1, 2 Decrease INPUT 1, 2 17119 Video 1 No Input Flag INPUT 17120 Video 11, 2 AGC On INPUT 17121 Video 11, 2 AGC Off INPUT 17122 1, 2 3 Defaults INPUT 17151 Video 1 Video 22 Video Composite TP INPUT 17152 Video 22 S-Video TP INPUT 17153 2 Auto Detect TP INPUT 2 Video Composite BNC INPUT Video 2 17154 Video 2 2 17155 Video 2 S-Video BNC INPUT 17156 Video 22 Auto Detect BNC INPUT 17157 Video 22 Still INPUT 17158 2 Motion INPUT 2 Sharp INPUT Video 2 17159 Video 2 2 17160 Video 2 Soft INPUT 17161 Video 2 Brightness2 Increase INPUT 17162 Video 2 Brightness2 Decrease INPUT Increase INPUT Decrease INPUT Increase INPUT 17163 17164 17165 Video 2 Contrast 2 Video 2 Contrast 2 Video 2 Saturation 2 continued on next page 34 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel Video and XGA Digital Reserved Join Numbers for TPS-5000L Touchpanels (continued) JOIN # 17166 17167 17168 17169 FUNCTION Video 2 Saturation 2 VALUE IN/OUT Decrease INPUT 2 Increase INPUT 2 Decrease INPUT Video 2 Hue Video 2 Hue 2 Video 2 No Input Flag INPUT 17170 2 Video 2 AGC On INPUT 17171 Video 22 AGC Off INPUT 17172 2 3 INPUT Video 2 Defaults 17011 4 XGA Auto Detect On INPUT 17012 XGA Auto Detect4 Off INPUT 17016 XGA Preset 14 XVGA Preference Setting5 INPUT 1. Available only when TPS-VIDL-1 is installed. 2. Available only when TPS-VIDL-2 is installed. 3. Video default is 50% for each of the video parameters (brightness, contrast, saturation, and hue) 4. Join numbers 17011, 17012, and 17016 are available only when TPS-XVGAL is installed. 5. Join numbers 17016 through 17031 corresponds to preset 1 through preset 16 sequentially. MultiByte International Characters Most languages use a single byte of 8 bits to represent a character, e.g. English, French, German, Hebrew, Russian, Thai, etc. Multibyte character fonts require more than the usual 8 bits to specify a character. This occurs when a language has more than 256 characters (28) in a font. For example, Chinese fonts contain several thousand characters. Other multibyte languages include Japanese and Korean. There are two separate issues with multibyte characters - static text on buttons and indirect text on buttons. No Isys touchpanel firmware changes are required in either case. Static text on a button, entered in the standard way in VT Pro-e, always works under Windows 98. Under Windows XP, you must use VT Pro-e 3.0 or later. Indirect text on a button is entered in VT Pro-e and the actual string to be displayed is entered in SIMPL Windows. You must use VT Pro-e 3.0 or later to guarantee that the full set of characters in the font is stored on the touchpanel. You must use SIMPL Windows 2.03.11 or later to enter Chinese characters directly. As of this publication date, only completely single byte or completely multibyte strings may be entered or they will not be compiled correctly in SIMPL Windows. In other words, you cannot enter Chinese character interspersed with numbers. You can enter Chinese characters or numbers in separate strings. Crestron is scheduling time to fix this in the near future and the release notes for SIMPL Windows will mention it. For now, the workaround of showing a graphic that displays the string can be used, but it is not dynamic. Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 35 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L Uploading and Upgrading Assuming a PC is properly connected to the entire system, Crestron programming software allows the programmer to upload programs and projects to the system and touchpanel after their development. However, there are times when the files for the program and projects are compiled and not uploaded. Instead, compiled files may be distributed from programmers to installers, from Crestron to dealers, etc. Even firmware upgrades are available from the Crestron website as new features are developed after product releases. In those instances, one has the option to upload via the programming software or to upload and upgrade via the Crestron Viewport. NOTE: Currently, the Crestron Viewport is only available as a pull-down command from SIMPL Windows and VT Pro-e (Tools | Viewport). The Viewport utility accomplishes multiple system tasks, primarily via an RS-232 or TCP/IP connection between the control system and a PC. It is used to observe system processes, upload new operating systems and firmware, change system and network parameters, and communicate with network device consoles and touchpanels, among many other tasks. Viewport can also function as a terminal emulator for generic file transfer. All of these functions are accessed through the commands and options in the Viewport menus. Therefore, for its effectiveness as a support and diagnostic tool, the Crestron Viewport may be preferred over development tools when uploading programs and projects. The following sections define how one would upload a SIMPL Windows program, VT Pro-e project or upgrade the firmware of the TPS-5000L touchpanel. However, before attempting to upload or upgrade, it is necessary to establish communications. Communication Settings Connection of a PC to the TPS-5000L touchpanel can be direct via the RS-232 port on the touchpanel or through a control system (Cresnet). Both methods of connection provide setup for RS-232 communication. To prepare the TPS-5000L for uploading or upgrading, refer to the following figure for a typical connection diagram. Typical Connection Diagram when Uploading a Project Cresnet Control System RS-232 To prepare the TPS-5000L for uploading or upgrading directly from a PC, refer to the following figure. Connect the RS-232 port of the computer directly to the RS-232 port of the touchpanel. Refer to page 18 for RS-232 cable information. 36 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel Typical Connection Diagram when Uploading a Project Directly to the Touchpanel RS-232 via Crestron Cable Number STCP-502PC or equivalent 1. Start SIMPL Windows or VT Pro-e. 2. From the menu bar, select Tools | Viewport to open the Crestron Viewport. (If communication settings are correct, the prompt should be TPS for direct communications). 3. Refer to the following figure. From the Viewport menu, select Setup | Communications settings (alternatively, press Alt+D) to open the “Port Settings” window. Setup | Communications Settings Command 4. Operations Guide - DOC. 5783A Select RS-232 as the connection type. Verify that an available COM port (COM 1 is shown after this step) is selected, and that all communication parameters and necessary options from the “Port Settings” window are selected as shown after this step. Click the OK button to save the settings and close the window. 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 37 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L “Port Settings” Window NOTE: Different control systems may require different communication settings. Refer to each control system’s Operations Guide for proper communication settings. NOTE: If connecting to the touchpanel through a control system, the baud rate may need to be set to 38400 baud (Cresnet speed) for a successful transfer. NOTE: If connecting to a touchpanel through a control system, control system communications can be verified by selecting Diagnostics | Establish Communications (Find Rack). This should display a window that gives the COM port and baud rate. If communication cannot be established, refer to the “Troubleshooting Communications” section in the respective Operations Guide for the control system. Uploading a SIMPL Windows Program A control system source file has the extension .smw. A compiled SIMPL Windows file has the extension .spz for a 2-Series control system, .bin for CNX generation, and .csz for CNX generation with SIMPL+. The SIMPL Windows file can be uploaded to the control using SIMPL Windows or via the Crestron Viewport. Upload via SIMPL Windows 1. Start SIMPL Windows. 2. Select File | Open to view the “Open” window, navigate to the SIMPL Window file (.smw), and click Open. 3. Select Project | Transfer Program. 38 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel Upload via Crestron Viewport 1. Verify that the procedure for “Communication Settings” that begins on page 36 has been performed. 2. As shown after this step, select File Transfer | Send Program (alternatively, press Alt+P) from the Viewport menu. File Transfer | Send Program Command 3. The “Send Program” window appears, as shown after this step. Click Browse, locate the compiled file (.spz) and click Open. This will display the program's header information and enable one or both of the What to Send check boxes. If the program does not contain any SIMPL+ modules, only the SIMPL Program check box will be enabled. If it does contain SIMPL+ modules, then the SIMPL+Program(s) check box will also be enabled. Select one or both check boxes and then click Send Program to begin the transfer. NOTE: Refer to the respective Operations Guide for the control system for details about the other fields shown on the “Send Program” window. “Send Program” Window 4. Operations Guide - DOC. 5783A To verify that the program has been transferred successfully, select Diagnostics | Report Program Information or press F7. This should display a window that provides details about the current program loaded into the control system. 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 39 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L Uploading a VT Pro-e Project The TPS-5000L touchpanel source file has the extension .vtp. A compiled VT Pro-e file has the extension .vtz. The VT Pro-e file can be uploaded to the touchpanel using VT Pro-e or via the Crestron Viewport. Upload via VT Pro-e 1. Start VT Pro-e. 2. Select File | Open | Project to view the “Open” window, navigate to the VT Pro-e file (.vtz), and click Open. 3. Select File | Upload Project. Upload via Crestron Viewport 1. Verify that the procedure for “Communication Settings” that begins on page 36 has been performed. 2. As shown after this step, select File Transfer | Send Touchpanel (alternatively, press Alt+T) from the Viewport menu. File Transfer | Send Touchpanel Command 3. As shown after this step, select the NET ID of the TPS-5000L touchpanel and then click OK. The “Touch Panel Transfer” window appears (refer to the subsequent graphic). “Select Network ID” Window Check Send Direct to Wired Touchpanel if connected via RS-232 directly to touchpanel. NOTE: When transferring any Cresnet file (touchpanel project/firmware), lower the port speed baud rate to 38400 to match the Cresnet bus speed when transferring through a control system. 40 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel “Touch Panel Transfer” Window Each time a project is selected using the Browse command, that project is added to the File Name dropdown list. This makes it convenient to recall projects without need to browse to a directory. To delete the list click Clear History. All Files in Project: sends the entire project. Only Changed Files: sends only the files that are different from those that are currently stored in the panel. Note that if any pages in the panel are not present in the project, those pages will be deleted from the panel. Additional choices include Do not send graphic files and Do not send sound files. These are often very large files that take a long time to load. 4. Click Browse. The “Open” window appears as shown in the following illustration. “Open” Window 5. Select the VT Pro-e (.vtz) file and click Open. The transfer will complete automatically. Firmware Upgrade A firmware upgrade file has the extension .csf. To take advantage of all the TPS-5000L features, it is important that the unit contains the latest firmware available. Therefore, please check the Crestron website (http://www.crestron.com/downloads/software_updates.asp) for the latest version of firmware. Not every product has a firmware upgrade, but as Crestron improves functions, adds new features, and extends the capabilities of its products, firmware upgrades are posted. To upgrade the firmware, complete the following steps. NOTE: The following is the acceptable file extension for a firmware update file: .csf TPS.V.XXXXX.csf (panel firmware) Operations Guide - DOC. 5783A 1. Make sure that “Communication Settings” that begins on page 36 has been performed. 2. As shown after this step, select File Transfer | Update Touchpanel Firmware from the Viewport menu. 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 41 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L File Transfer | Update Touchpanel Firmware Command 3. As shown after this step, select the NET ID of the TPS-5000L touchpanel and then click OK. The “Open” window appears (refer to the subsequent graphic). “Select Network ID” Window Check Send Direct to Wired Touchpanel if connected via RS-232 directly to touchpanel. Select CSF File 4. Browse to the .csf file and click Open to begin the transfer. 42 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel Problem Solving Troubleshooting The table after this paragraph provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPS-5000L Touchpanel Troubleshooting TROUBLE POSSIBLE CAUSE(S) Touchpanel does not function. Touchpanel is not communicating with the network. Use Performance Viewport (via SIMPL Windows or VT Pro-e) to poll the network. Verify network connection to the touchpanel. Touchpanel is not receiving network power. Confirm that power is supplied to the network. Touchpanel is not receiving power from a Crestron power source. Use a Crestron control system or an approved Crestron power supply. Touchpanel is incorrectly calibrated. Enter “SETUP MODE” and recalibrate. Incorrect network wiring. Touch the screen to remove the message and verify correct wiring to all connectors. Touchpanel Cresnet ID is not set to match the Net ID in the SIMPL program. Touch the screen to remove the message and enter Performance Viewport (via SIMPL Windows or VT Pro-e) to poll the network. Verify that the Cresnet ID for the touchpanel is properly set to match the Net ID in the SIMPL program. Touchpanel Cresnet ID is not unique, two or more units share the same ID. Enter Performance Viewport (via SIMPL Windows or VT Pro-e) to poll the network and verify that each ID is used only once. Touchpanel display is dark. Standby timeout has elapsed. Touch the screen to reactivate. Screen brightness is improperly set. Enter “SETUP MODE” and alter screen brightness from the setup menu. Unexpected response from the touchpanel. Touchpanel is incorrectly calibrated. Enter “SETUP MODE” and recalibrate. Touchpanel is not responding. Operations Guide - DOC. 5783A CORRECTIVE ACTION 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 43 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L Further Inquiries If after reviewing this Operations Guide, you cannot locate specific information or have questions, please take advantage of the Crestron award winning customer service team by calling: • In the US and Canada, call the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. • In Europe, call Crestron International at +32-15-50-99-50. • In Asia, call Crestron Asia at +852-2341-2016. • In Latin America, call Crestron Latin America at +5255-5093-2160. • In Australia and New Zealand, call Crestron Pacific at +613-9480-2999. Future Updates As Crestron improves functions, adds new features, and extends the capabilities of the TPS-5000L, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision. Check the Crestron website (www.crestron.com) periodically for manual update availability and its subjective value. Updates are available from the Downloads | Product Manuals section and are identified as an “Addendum” in the Download column. 44 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel Appendix A: RS-232 Protocol TPS-5000L touchpanels support panel operation via a host computer through the RS-232 port. Crestron recommends that the following serial data format is set. Suggested Serial Data Format Baud Rate: 38400 Data Bits: 8 Parity: None Stop Bits: 1 These settings may be altered via the RS-232 Menu when configuring the touchpanel, however, doing so may prevent Crestron supplied software from operating with the touchpanel. Low baud rates will cause the panel to appear unresponsive. For example, at 300 baud, a single button press (and release) generates 12 characters and requires more than 0.333 of a second to send. Delays as short as 0.1 of a second are generally considered perceptible and somewhat annoying. RS-232 Menu Button Selection To enable this capability, select this button Command Format - Command format for all items sent to or from the touchpanel is very simple. All items are ASCII strings terminated by a <cr>. Line feed characters are ignored, thus <cr><lf> or <lf><cr> are also acceptable line terminators. When the touchpanel sends a line, it is always terminated with <cr><lf>. For all strings, the first character determines command type. Numeric arguments, if present, are in decimal and separated by commas. No control characters are embedded in the strings to ease processing the strings with high-level languages. Be careful when using commas in BASIC, because BASIC uses commas for field separators when reading strings from a file using the INPUT # statement. Since we are dealing with complete lines, use the LINE INPUT # statement to cure this problem. P<#> and R<#> Commands - When in RUN mode, pressing a button (assuming that it has been joined) generates a six-character code in the format P###<cr><lf>, where ### is a three-character decimal number in the range of 1 through 4000, providing for up to 4000 functions. When the button is released, a similar code is generated, with an 'R' in place of the 'P'. Given that only one button may be pressed at a time, an 'R' code always follows a 'P' code. A fixed three-digit format is used to simplify software on the host. Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 45 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L Codes may be sent to the touchpanel in the same form as they are received. The 'P' form turns on a function and the 'R' form turns off a function; sending back information received from the touchpanel (i.e., jumping pins 2 and 3 on the RS-232 port) makes the buttons momentary. Notice that the touchpanel responds to P and R commands even when configured for other interface modes. Selecting an RS-232 interface mode merely enables P and R commands to be issued. In addition, the fixed format is not required for commands sent to the touchpanel; P1, P01, and P001 are all perfectly valid commands. Compared to running on Cresnet, an RS-232 interface to a personal computer is slower, provides less features (such as tracking, among others), is less noise immune (Cresnet uses balanced transmission for high common mode rejection, RS-232 does not), and requires the user to supply the control logic program in the PC. V<chan>,<level> Command - Levels in gauge and slider objects may be set through the RS-232 port. The command contains both the object channel number (1255) and level (0-65535) in decimal separated by a comma. For example, V6,32768 would set channel 6 to level 128, or half way up. One quick note on baud rate and smooth ramping. Ramping is accomplished by sending successive levels to the object. To do this in 64 levels over three seconds, for example, requires about 576 bytes worth of commands to be sent, and could not be accomplished at any rate less than 2400 baud. Obviously, ramping several objects at once requires a baud rate several times as high. Indirect Text – TPS-5000L touchpanels support a feature that permits the text field in any user-defined button to be altered on the fly in RUN mode. This is accomplished by substituting a text pointer for the text in the button. The text pointer informs the panel to use the contents of a variable that may be dynamically redefined as the text field for the button. This presents a considerable advantage over other methods in that changing screens does not destroy information and that information may be placed in buttons not currently displayed. The text pointer is a number in the range of ‘1’ through ‘127’ preceded by the “pound” symbol (#). If [text…] is omitted, the text field is cleared. If [text…] exists, it is added to the text field. For example, consider the following string: #3,Now is the time<cr> #3,for all good men<cr> #3,to come to the<cr> #3,aid of the party<cr> Assuming that a button with an #3 text pointer was being displayed, the contents of the button would be changed to: Now is the time for all good men to come to the aid of the party NOTE: To clear the text field for this example, type in “#3<cr>”. As each line is entered, the display is updated. Since the text may be placed in several different buttons, no boundary checking is done to see if the text fits in the button. If the text overflows the button/boundaries, it remains centered in the button/boundary. 46 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel Appendix B: Cutout Detail of Supplied Template Use the alphanumeric codes in the illustration and table to obtain the cutout dimensions for the lectern mount models when mounting without the BB-5000. However, Crestron recommends that the supplied template be used to avoid error. VERTICAL MEASUREMENTS V1 V2 V3 Operations Guide - DOC. 5783A = = = 0.320 in (0.813 cm) 0.230 in (0.584 cm) 9.583 in (24.341 cm) HORIZONTAL MEASUREMENTS H1 H2 H3 H4 = = = = 12.655 in (32.144 cm) 4.452 in (11.308 cm) 4.226 in (10.734 cm) 2.500 in (6.350 cm) H5 = 0.923 in (2.344 cm) H6 = 3.250 in (8.255 cm) H7 = 1.921 in (4.879 cm) H8 = 8.954 in (22.743 cm) 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 47 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L Appendix C: Configuring the RS-232 Port for Use To configure the RS-232 port of the TPS-5000L, a local PC that contains a Crestron Viewport is required. The Viewport is one of the development tools that is part of Crestron SIMPL® Windows or VisionTools® Pro-e (VT Pro-e) software. Obtaining Communications Refer to “Communication Settings” on page 36 for detailed instructions on connecting a PC to the touchpanel. Configuration Options There are several RS-232 communication options (at the time of this printing, these were available): • CONSOLE – console active on RS-232 port. Use to load programs, firmware, or to set configuration. This is the default. Use this configuration if no other option is appropriate. • CONTROL – activates special control mode. Use for control by nonCrestron device or within a non-Crestron control system. Refer to "Appendix A: RS-232 Protocol" on page 45. For details. • TOUCHOUT – touchscreen output sent to RS-232 port. Use for serial mouse control or Telestrator output. Directly connect computer or Telestrator box to RS-232 port on TPS-5000L (i.e., touch screen output). For example, use when an RGB window with tablet overlay on the TPS panel acts as a serial mouse controller for a PC. In this case, use the Crestron Serial Mouse Control Driver (tpad.exe), which can be downloaded from the Downloads | Software Updates section of the Crestron website (www.crestron.com). Another use is with the Pointmaker telestrator. For details, refer to the Telestrator Integration Guide, which can be downloaded from the Downloads | Product Manuals section of the Crestron website (www.crestron.com). • MOUSE – RS-232 port used for mouse input. For use with a Microsoft Compatible Serial Mouse as a pointing device on the TPS-5000L. Also known as “Touch the PC”. • EXT_TOUCH – RS-232 port used for external touch screen input (i.e., SMART Matisse Overlay or Microtouch Display). RS-232 Port Configuration After establishing communication, the RS-232 can now be configured for communication with an option. Complete the following steps in the order provided. 1. From the "TPS>" prompt, enter the following command: rs232 ? 2. The TPS-5000L responds with the following: RS232MODE [CONSOLE|CONTROL|RF|TOUCHOUT|MOUSE|EXT_TOUCH] CONSOLE – console active on RS232 port 48 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel CONTROL – activates special control mode. RF – RF wireless interface. TOUCHOUT – touchscreen output sent to RS232 port. MOUSE – rs232 port used for mouse input EXT_TOUCH – rs232 port used for ext. touchscreen input No parameter – display current setting 3. Enter a command that chooses one of the RS-232 communication options. Use the same spelling as shown in the last touchpanel response. 4. The TPS-5000L responds with the following: New RS232mode set. Reboot to take effect. 5. Enter the following command: reboot 6. The TPS-5000L responds with the following: Rebooting system. Please wait. 7. From the Viewport, select Remote | Remote Console | Disconnect. At this point, the PC and the TPS-5000L are no longer communicating. Assuming that the touchpanel is properly connected for use (as shown in the diagram for "Communication Settings" on page 36) and the control system is connected to the PC, the setup screens can be displayed to set the NET ID and other configurations. NOTE: Alternatively, use a Cresnet command from the Viewport (communicating to the control system) to access the setup screens. Verify the NET ID of the TPS5000L and select Functions | Put Touch Panel into Setup Mode. Enter the NET ID and click OK. Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 49 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L Software License Agreement This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and, as applicable, associated media, printed materials, and “online” or electronic documentation (the “Software”). BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE. IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT, CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT. LICENSE TERMS Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine readable object code together with the related explanatory written materials provided by Creston (b) on a central processing unit (“CPU”) owned or leased or otherwise controlled exclusively by You, and (c) only as authorized in this Agreement and the related explanatory files and written materials provided by Crestron. If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy is not installed or used on any CPU. You may not transfer the rights of this Agreement to a backup copy unless the installed copy of the Software is destroyed or otherwise inoperable and You transfer all rights in the Software. You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written consent of Crestron. If this software requires payment for a license, the total number of CPU’s on which all versions of the Software are installed may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted back-up copies) is permitted, including but not limited to using the Software (a) either directly or through commands, data or instructions from or to another computer (b) for local, campus or wide area network, internet or web hosting services; or (c) pursuant to any rental, sharing or “service bureau” arrangement. The Software is designed as a software development and customization tool. As such Crestron cannot and does not guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development that You perform using the Software or Host Application is done entirely at Your own risk. The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing. OTHER LIMITATIONS You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your license is also terminated. You may not rent, lease, lend, sublicense, distribute or otherwise transfer or assign any interest in or to the Software. You may not reverse engineer, decompile, or disassemble the Software. You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited by the United States Export Administration Act or any other export laws, restrictions or regulations (“Export Laws”). By downloading or installing the Software You (a) are certifying that You are not a national of Cuba, Iran, Iraq, Libya, North Korea, Sudan, or Syria or any country to which the United States embargoes goods (b) are certifying that You are not otherwise prohibited from receiving the Software and (c) You agree to comply with the Export Laws. If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement, which shall remain valid and enforceable according to its terms. This Agreement may only be modified by a writing signed by an authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings, communications or advertising relating to the Software. The failure of either party to enforce any right or take any action in the event of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have provided such waiver. 50 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent. Without prejudice to any other rights, Crestron may terminate this Agreement immediately upon notice if you fail to comply with the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software and all of its component parts. PROPRIETARY RIGHTS Copyright. All title and copyrights in and to the Software (including, without limitation, any images, photographs, animations, video, audio, music, text, and “applets” incorporated into the Software), the accompanying media and printed materials, and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this Agreement. Submissions. Should you decide to transmit to Crestron’s website by any means or by any media any materials or other information (including, without limitation, ideas, concepts or techniques for new or improved services and products), whether as information, feedback, data, questions, comments, suggestions or the like, you agree such submissions are unrestricted and shall be deemed non-confidential and you automatically grant Crestron and its assigns a non-exclusive, royalty-tree, worldwide, perpetual, irrevocable license, with the right to sublicense, to use, copy, transmit, distribute, create derivative works of, display and perform the same. Trademarks. CRESTRON and the Swirl Logo are registered trademarks of Crestron Electronics, Inc. You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy. GOVERNING LAW This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflicts of laws principles. Any disputes between the parties to the Agreement shall be brought in the state courts in Bergen County, New Jersey or the federal courts located in the District of New Jersey. The United Nations Convention on Contracts for the International Sale of Goods, shall not apply to this Agreement. CRESTRON LIMITED WARRANTY CRESTRON warrants that: (a) the Software will perform substantially in accordance with the published specifications for a period of ninety (90) days from the date of receipt, and (b) that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material. Crestron shall, at its option, repair or replace or refund the license fee for any Software found defective by Crestron if notified by you within the warranty period. The foregoing remedy shall be your exclusive remedy for any claim or loss arising from the Software. CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for which it was intended, or if it as been subjected to misuse, accidental damage, modification, or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number or license code altered, defaced, improperly obtained, or removed. Notwithstanding any agreement to maintain or correct errors or defects Crestron, shall have no obligation to service or correct any error or defect that is not reproducible by Crestron or is deemed in Crestron’s reasonable discretion to have resulted from (1) accident; unusual stress; neglect; misuse; failure of electric power, operation of the Software with other media not meeting or not maintained in accordance with the manufacturer’s specifications; or causes other than ordinary use; (2) improper installation by anyone other than Crestron or its authorized agents of the Software that deviates from any operating procedures established by Crestron in the material and files provided to You by Crestron or its authorized agent; (3) use of the Software on unauthorized hardware; or (4) modification of, alteration of, or additions to the Software undertaken by persons other than Crestron or Crestron’s authorized agents. ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED EXCLUSIVELY TO REPAIR OR REPLACEMENT OF YOUR COPY OF THE SOFTWARE WITH ANOTHER COPY OR REFUND OF THE INITIAL LICENSE FEE CRESTRON RECEIVED FROM YOU FOR THE DEFECTIVE COPY OF THE PRODUCT. THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO YOU. IN NO EVENT SHALL CRESTRON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND (PROPERTY OR ECONOMIC DAMAGES INCLUSIVE), EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY. CRESTRON MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS WARRANTIES. Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 51 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. 2. Products may be returned for credit, exchange, or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, Cresskill, N.J., or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products returned with an RMA. 3. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser. CRESTRON Limited Warranty CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered. This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any. CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced, or removed. This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party. CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty. Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supercedes all previous warranties. Trademark Information All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation. 52 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel This page intentionally left blank. Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 53 12 Inch Lectern/Wall Mounted Touchpanel Crestron Isys™ TPS-5000L This page intentionally left blank. 54 • 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L Operations Guide - DOC. 5783A Crestron Isys™ TPS-5000L 12 Inch Lectern/Wall Mounted Touchpanel This page intentionally left blank. Operations Guide - DOC. 5783A 12 Inch Lectern/Wall Mount Touchpanel: Crestron Isys™ TPS-5000L • 55 Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations Guide – DOC. 5783A 03.03 Specifications subject to change without notice.