Nel-Tech Labs Catalog
2012 Product Catalog
“New
iLink LCD
see page 11”
Nel-Tech Labs, Inc.
an ISO 9001:2008 Certified Company
Ordering & Applications Questions: Call us toll-free at 800.344.4685 and speak with our
knowledgeable and professional sales team. We are dedicated to giving you the product
information and technical specifications you need to match your requirements. We are available
from 8:00 a.m. to 5:00 p.m. Eastern, Monday through Friday. For your convenience, you may
fax orders 24 hours a day to 603.421.3781.
Shipping: Most orders placed by 4:30 p.m. Eastern are shipped the next business day. All
shipments are FOB Derry, NH. Our preferred carriers are UPS, FedEx Express and FedEx Ground.
Both carriers offer a variety of delivery methods. Talk to your sales representative for more
details.
Payment Terms: For customers without established credit terms, we accept COD/company
check, Visa, MasterCard, American Express, or pre-payment. All COD orders are charged a COD
surcharge at the selected carrier’s current published rate, currently $10.50 per shipping box
for FedEx Ground and UPS. COD charges can be avoided by using a different payment method.
Refusals: Any shipment refused will be charged shipping costs and a restocking fee of 20% of
the invoiced merchandise value.
Defective out-of-box Returns: Subject to product warranty requirements, we will replace any
defective product returned to us within 30 days of invoice date. Products must be returned
in the original packaging and carton and must include all components, cables, manuals,
power supplies, connectors and other items originally packaged with the product. Prior return
authorization is required, see details below.
All Returns: Before returning any merchandise for any reason you must obtain a Return
Merchandise Authorization (RMA) number, issued via telephone by our Customer Service
department at 603.425.1096. You must write the RMA number clearly and legibly on the return
label of each carton returned, otherwise the shipment will be refused. NOTE: There are No
Returns for credit on custom products specially modified or designed per customer request.
Disclaimer: Although every effort has been made to ensure the accuracy of the information
contained in this catalog, occasional omissions, typographical errors or misprints do occur.
Nel-Tech Labs, Inc. cannot be held responsible for any misrepresentation associated with any
product in this catalog. All specifications subject to change without notice.
Copyright © 1984 - 2012 by Nel-Tech Labs, Inc.
All rights reserved
Volume 15 • Printed in the USA
Messager, Message Mate, iLink, NTL Studio, Sonorous, Sonocrypt, Take-2, TELink, Tel-A-Greeter,
the dynamic “N” and “Our Products Speak For Themselves”
are registered trademarks of Nel-Tech Labs, Inc.
Windows is a registered trademark of Microsoft Corporation.
USB
MU
Messager USB
Messager® USB
The Messager USB is a state-of-the-art digital
audio playback device designed to provide a
continuous play audio source for message-onhold, background music or any other audio
application where high-quality audio playback
is required.
Messages are stored in MP3 format on any
standard USB flash drive with no special
software or drivers needed. The Messager USB
is capable of high-quality audio file playback of
up to 128Kbps.
Audio content is easily managed by plugging the
USB flash drive into a PC or MAC computer’s
USB port and “dragging and dropping” MP3
files to and from the drive. Customers can
receive new and updated message-on-hold or
background music programs via e-mail or ftp
and update the units themselves saving the
added expense of additional USB flash drives
and the related mailing and tracking costs.
The Messager USB is also available with the
next generation encryption software called
Sonocrypt Level 3. This version of Sonocrypt
encrypts the file itself making the MP3 file
unplayable anywhere except on the Messager
USB. This makes the distribution of your audio
content safe and secure while eliminating
unauthorized playback.
Features:
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Plays MP3 files from standard USB drives
No drivers or special software needed
Playback quality up to 128Kbps
Playback up to 1024 audio files
Continuous playback
Built-in monitor speaker
Sonocrypt™ message encryption (optional)
LED status indicator
Exceptional dealer support
5-year parts and labor warranty
Designed and manufactured in the USA
Specifications:
Playback ��������������������������MPEG (.mp3)
Frequency Response ������20Hz to 20KHz
Bit/Sample Rate ��������������Up to 128Kbps/48KHz
Loading Type������������������USB flash drive
Memory Type �����������������Flash
Memory Capacity ����������USB drive dependent
Message Capacity ����������Up to 1024
Message Playback ����������Continuous or shuffle
Power��������������������������������12VDC @ 500mA
Audio Output �����������������8٠or 600٠RCA
Size (H x W x D) ������������6.00" x 6.00" x 1.50"
Color �������������������������������Black
Shipping Weight ������������3 pounds
USB
Mi
Messager USBi
Messager® USBi
The Messager USBi is a state-of-the-art digital
audio playback device designed to provide a
continuous-play audio source for message-onhold, background music, or any other audio
application where high-quality audio playback
is required.
Messages are loaded from a standard USB
flash drive to the unit’s internal memory. To
load new audio simply plug in a USB drive
containing the new MP3 files and the Messager
USBi automatically loads the new program to
memory, with no reset needed.
Audio content is easily managed by plugging the
USB flash drive into a PC or MAC computer’s
USB port and “dragging and dropping” MP3
files to and from the drive. Customers can
receive new and updated message-on-hold or
background music programs via e-mail or ftp
and update the units themselves, saving the
added expense of additional USB flash drives
and the related mailing and tracking costs.
The Messager USBi is also available with
Sonocrypt Level 3, which encrypts the file
itself making the MP3 file only playable on the
Messager USBi. This makes the distribution of
music and messaging secure, ensuring against
unauthorized playback.
Features:
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Loads MP3 files from standard USB drives
No drivers or special software needed
Playback quality up to 128Kbps
Playback up to 1024 audio files
Continuous playback
Built-in monitor speaker
Sonocrypt™ message encryption (optional)
LED status indicator
Exceptional dealer support
5-year parts and labor warranty
Designed and manufactured in the USA
Specifications:
Playback ��������������������������MPEG (.mp3)
Frequency Response ������20Hz to 20KHz
Bit/Sample Rate ��������������Up to 128Kbps/48KHz
Loading Type������������������USB to on-board flash
Memory Type �����������������Flash
Memory Capacity ����������USB drive/unit dependent
Message Capacity ����������Up to 1024
Message Playback ����������Continuous or shuffle
Power��������������������������������12VDC @ 500mA
Audio Output �����������������8٠or 600٠RCA
Size (H x W x D) ������������6.00" x 6.00" x 1.50"
Color �������������������������������Black
Shipping Weight ������������3 pounds
USB
Mn
Messager USBn
Messager® USB Night
The Messager USB Night Answer is a state-ofthe-art digital audio playback device designed
to provide a continuous-play audio source for
telephone message-on-hold (MOH) plus a
Night Answer feature.
Messages are stored in MP3 format on any
standard USB flash drive with no special
software or drivers needed. The Messager
USB Night Answer is capable of highquality audio file playback of up to 128Kbps.
The Night Answer feature allows an informative
message to be played to your callers after a user
programmable preset number of rings. Night
answer mode is activated either manually with
a switch on the rear of the unit or automatically
using the optional 24-hour/7-day digital timer
and 1/8" mini-plug connector cable.
Audio content is easily managed by plugging the
USB flash drive into a PC or MAC computer’s
USB port and “dragging and dropping” MP3
files to and from the drive. Customers can
receive new and updated message-on-hold or
background music programs via e-mail or ftp
and update the units themselves saving the
added expense of additional USB flash drives
and the related mailing and tracking costs.
Features:
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Plays MP3 files from standard USB drives
No drivers or special software needed
Playback quality up to 128Kbps
Playback up to 1024 audio files
Continuous MOH playback
Call triggered NIGHT message playback
Built-in monitor speaker
LED status indicator
Exceptional dealer support
5-year parts and labor warranty
Designed and manufactured in the USA
Specifications:
Playback ��������������������������MPEG (.mp3)
Frequency Response ������20Hz to 20KHz
Bit/Sample Rate ��������������Up to 128Kbps/48KHz
Loading Type������������������USB flash drive
Memory Type �����������������Flash
Memory Capacity ����������USB drive dependent
Message Capacity ����������1023 MOH, 1 NIGHT
Message Playback ����������Continuous/Triggered
Power��������������������������������12VDC @ 500mA
Audio Output �����������������8٠or 600٠RCA/Telco
Size (H x W x D) ������������6.00" x 6.00" x 1.50"
Color �������������������������������Black
Shipping Weight ������������3 pounds
USB
Mm
Multi-Messager
Multi-Messager® USB
The Multi-Messager USB is a state-of-theart digital message repeater that installs
easily into any messaging application that
requires triggered or timed message play.
Messages are stored in MP3 format on any
standard USB flash drive with no special
software or drivers needed. The MultiMessager USB is capable of high-quality
audio file playback of up to 128Kbps.
Messages are triggered either by the eight
contact inputs on the rear of the unit or utilizing
the built-in interval timer circuit. A wide
variety of features such as an active output can
be connected to LEDs or relays for activation
when a message is playing or a stop trigger to
terminate message play.
A built-in 12VDC auxiliary output allows
motion detectors or heat sensors to be powered
from the unit. All incoming triggers can be
configured for normally-open or normallyclosed triggering, as well as play once or play
continuous. A rotate feature can be activated on
the unit allowing for a different message to be
played each time the main trigger is activated.
Programming of features is extremely easy
by using the detailed instruction manual and
setting the DIP switches on the bottom of the
unit.
Features:
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Plays MP3 files from standard USB drives
No drivers or special software needed
Playback quality up to 128Kbps
Playback up to 99 audio files (8 triggerable)
Continuous, interval and triggered playback
Stop message play trigger
Auxiliary 12VDC output for wiring sensors
Built-in monitor speaker
Exceptional dealer support
LED status indicator
5-year parts and labor warranty
Specifications:
Playback ��������������������������MPEG (.mp3)
Frequency Response ������20Hz to 20KHz
Bit/Sample Rate ��������������Up to 128Kbps/48KHz
Loading Type������������������USB flash drive
Memory Type �����������������Flash
Memory Capacity ����������USB drive dependent
Message Capacity ����������Up to 99 messages
Message Playback ����������Fully configurable
Power��������������������������������12VDC @ 500mA
Audio Output �����������������8٠or 600٠terminal strip
Size (H x W x D) ������������6.00" x 6.00" x 1.50"
Color �������������������������������Black
Shipping Weight ������������3 pounds
CD
So
Sonorous CD
Sonorous®
The Sonorous CD is a state-of-the-art digital
audio recording and playback device designed
to provide a continuous-play audio source
for message-on-hold or point-of-purchase
applications where high-quality audio playback
is required.
Messages are transferred to the on-board flash
memory via a standard data CD burned with
MP3 files. The Sonorous is compatible with
most current operating system and 3rd party
CD burning applications including the UDF file
system used by Windows Vista and Windows 7.
The Sonorous has a storage capacity of 16MB
of high-density flash memory which is ideal
for message-on-hold or any other shorter
repetitive message application. The Sonorous
is capable of high-quality audio file playback of
up to 128Kbps with supported samples rates up
to 44KHz.
The Sonorous is also available with the
next generation encryption software called
Sonocrypt Level 3. This version of Sonocrypt
encrypts the file itself making the MP3 file
unplayable anywhere except on the Sonorous.
This makes the distribution of your audio
content safe and secure while eliminating
unauthorized playback.
Features:
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Loads from standard data CD to flash memory
No drivers or special software needed
Playback quality up to 128Kbps
Playback up to 512 audio files
Continuous playback
Built-in monitor speaker
Sonocrypt™ message encryption (optional)
LED status indicator
Exceptional dealer support
5-year parts and labor warranty
Designed and manufactured in the USA
Specifications:
Playback ��������������������������MPEG (.mp3)
Frequency Response ������20Hz to 20KHz
Bit/Sample Rate ��������������Up to 128Kbps/44KHz
Loading Type������������������CD (data CD format)
Memory Type �����������������Flash
Memory Capacity ����������16MB
Message Capacity ����������Up to 512
Message Playback ����������Continuous
Power��������������������������������15VDC @ 1.67A
Audio Output �����������������8٠or 600٠RCA
Size (H x W x D) ������������2.25" x 7.50" x 8.75"
Color �������������������������������Black
Shipping Weight ������������5 pounds
USB
Me
Messager MP3
Messager® MP3
The Messager MP3 is a state-of-the-art digital
audio playback device designed to provide
a continuous audio source for message-onhold, background music or any other audio
application where high-quality audio playback
is required.
Messages are stored in MP3 format on nonvolatile removable flash media cards called
Message Mates. The Messager MP3 is capable
of high-quality audio file playback of up to
128Kbps.
Message Mates can be programmed using
the Messager and a standard PC running
Windows XP® or above. Simply plug a USB
cable from the Messager into an available USB
port on your computer and the Message Mate
plugged into the Messager will show up as a
removable drive. Once connected, files can be
added or removed by a simple drag-and-drop.
No special software is required - just plug and
go!
Customers can receive new and updated
message-on-hold or background music
programs via e-mail or ftp and update the
units themselves saving the added expense of
additional Message Mate drives and the related
mailing and tracking costs.
Features:
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Plays MP3 files from custom flash cartridge
No drivers or special software needed
Playback quality up to 128Kbps
Playback up to 250 audio files
Continuous playback
Change audio via PC/USB or flash cartridge
Small space saving footprint
LED status indicator
Exceptional dealer support
5-year parts and labor warranty
Designed and manufactured in the USA
Specifications:
Playback ��������������������������MPEG (.mp3)
Frequency Response ������20Hz to 20KHz
Bit/Sample Rate ��������������Up to 128Kbps/48KHz
Loading Type������������������Flash cartridge or PC/USB
Memory Type �����������������Flash
Memory Capacity ����������16MB
Message Capacity ����������Up to 250
Message Playback ����������Continuous
Power��������������������������������12VDC @ 500mA
Audio Output �����������������8٠or 600٠RCA
Size (H x W x D) ������������1.25" x 4.75" x 4.40"
Color �������������������������������Translucent blue
Shipping Weight ������������2 pounds
Adapter
Ta
Take 2
Take-2™
The Take-2 is a state-of-the-art message-onhold adapter capable of allowing the user to
place up to two callers on-hold. An external
audio source can be connected to the adapter to
keep callers entertained and informed of your
products or services. This system is specifically
designed for the SOHO (Small Office Home
Office) environment where up to two lines on a
single phone are supported.
Placing a caller on hold is simple; just press the
appropriate line button on the adapter and the
caller is instantly placed on hold. The handset
then can be placed back on the cradle or
another line can be accessed. While the caller
is holding an audio source such as a digital
message repeater can be fed into the adapter
allowing the caller on hold to be entertained
or informed about your products or services.
While the caller is on hold a blue LED light
above the line number on the adapter will glow.
The Take-2 comes with all the necessary audio
and telephone cables to allow the system to
be easily connected. The modern design and
added functionality make this a great addition
to any two-line office phone.
Features:
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
RCA input for MOH device
Modular connections
Place up to 2 callers on-hold
Large easy-to-push buttons
Blue LED status indicators
Durable high-impact plastic case
Small compact design
All cables included
Exceptional dealer support
5-year parts and labor warranty
Designed and manufactured in the USA
Specifications:
Playback ��������������������������From external MOH device
Size (H x W x D) ������������1.00" x 2.25" x 3.25"
Color �������������������������������Black
Shipping Weight ������������1 pound
Telco
TE
TELink 700
TELink® 700an
The TELink 700an is a professional-quality
telephone-loadable digital audio playback
device designed to provide a continuous-play
audio source for message-on-hold applications.
The TELink comes standard with 32 minutes
of non-volatile high-density flash memory and
offers a wealth of standard features including
fax-line sharing, voice-line sharing and
distinctive ring compatibility. Also standard
is a night answer mode to answer the phone
after business hours and play a separate night
message for callers. This updated model adds
a high quality internal monitor speaker and is
packaged in an industrial aluminum case that
is smaller and easier to wall mount.
All remote unit management and audio
downloads are accomplished by authorized
supporting dealers using the NTL Studio
software suite. When a download is needed,
NTL Studio dials the remote TELink unit and
transfers audio and unit configuration settings
over standard phone lines.
The TELink provides a solid platform that
allows easy deployment from the smallest single
location install to large multi-store rollouts.
Loads to units can be initiated on demand,
scheduled for a specific date and time, or remote
units can be scheduled to call the controller at
a future date and time and automatically load
new audio.
3rd Generation
Includes built-in speaker & surge protector
Features:
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
32 minutes of flash memory
Sample rates up to 92Kbps
Fax-Share capability
Internal monitor speaker
Industrial aluminum case, easy to mount
Separate 8Ω and 600Ω RCA outputs
LED status indicator
Night Answer feature
Exceptional dealer support
5-year parts and labor warranty
Designed and manufactured in the USA
Specifications:
Playback ��������������������������uLaw
Frequency Response ������300Hz to 3.5KHz
Bit/Sample Rate ��������������Up to 92Kbps
Loading Type������������������Telephone line
Memory Type �����������������Flash
Memory Capacity ����������Up to 32 minutes
Message Capacity ����������1 day, 1 night
Message Playback ����������Continuous
Power��������������������������������12VDC @ 500mA
Audio Output �����������������8٠or 600٠RCA
Size (H x W x D) ������������6.00" x 6.00" x 1.50"
Color �������������������������������Black
Shipping Weight ������������3 pounds
Internet
iL
iLink LCD
iLink® LCD
The iLink is a two-channel Internet downloadable
messaging system utilizing MP3 compression
to achieve near-CD quality audio playback.
Units come with 2GB or 4GB of built-in flash
memory to handle any audio application. The
new backlit LCD screen and membrane touch
keys control volume and mode settings as well
as allowing local configuration of the unit’s IP.
Also included is an internal monitor speaker
for checking playback status.
The iLink connects to the Internet through its
built-in 10/100 LAN jack. All unit management
and audio file downloads are performed by the
authorized supporting dealer over the Internet
using our secure NTL Studio software suite.
The integrated two-way (push or pull) feature
combined with the ability for changes to be
initiated on demand or be scheduled from
minutes to weeks in advance provide unlimited
flexibility and convenience.
The iLink provides a solid platform for all
applications ranging from simple message-onhold with seamless single message playback to
complex scheduled tasks requiring background
music with fade and message mixing. The dual
independant outputs also make the iLink a
“one-box-solution” in multi-zone installations.
Features:
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Complete unit management via Internet
Dealer customizable 2x16 backlit LCD screen
Full menu-driven local control
Playback quality up to 128Kbps
Fully configurable playback options
BGM input with adjustable fader and mixer
Dual independent output channels
Internal monitor speaker
LED status indicators
5-year parts and labor warranty
Designed and manufactured in the USA
Specifications:
Playback ��������������������������MPEG (.mp3)
Frequency Response ������20Hz to 20KHz
Bit/Sample Rate ��������������Up to 128Kbps/48KHz
Loading Type������������������Internet
Memory Type �����������������Flash
Memory Capacity ����������2GB or 4GB
Message Capacity ����������Up to 1000
Message Playback ����������Fully configurable
Power��������������������������������12VDC @ 500mA
Audio Output �����������������Dual - 8٠or 600٠RCA
Size (H x W x D) ������������6.00" x 6.00" x 1.50"
Color �������������������������������Black
Shipping Weight ������������3 pounds
Telco
TG
2
Tel-A-Greeter
Tel-A-Greeter™ 252
The Tel-A-Greeter 252 is an advanced-technology
digital call screening and messaging system
designed to answer calls with an informative
greeting, then let callers ring through for live
pickup, select other pre-recorded messages or
hang-up. Unlike some “barge-in” type systems
the Tel-A-Greeter features true two-line
operation allowing each caller to be handled
independently of each other.
Message recording and system programming
functions are accessed locally or remotely using
a standard touch-tone telephone. A total of
eleven messages can be recorded into each unit,
these messages include eight menu messages,
one day and one night greeting message, and
one transition greeting. The transition greeting
slot plays when a call is being transferred to the
local phone.
The Tel-A-Greeter 252 has a call screening
option that allows callers who have the correct
password to bypass the greeting message and
ring through. This option could be used in
applications where a business is closed but
callers with the correct password would be able
to ring-through to talk to after hour employees.
Features:
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
8 minutes of flash memory
Separate day and night greeting messages
Transition greeting message
Local and remote programming capability
Simultaneous two-line operation
Ring-through for live pickup capability
LED status indicators
Password security
Exceptional dealer support
5-year parts and labor warranty
Designed and manufactured in the USA
Specifications:
Playback ��������������������������uLaw
Frequency Response ������300Hz to 3.5KHz
Bit/Sample Rate ��������������Up to 64Kbps
Loading Type������������������Telephone line
Memory Type �����������������Flash
Memory Capacity ����������Up to 8 minutes
Message Capacity ����������11
Message Playback ����������Triggered by ring count
Power��������������������������������12VAC @ 850mA
Audio Output �����������������Telco jack (RJ-11)
Size (H x W x D) ������������8.25” x 9.00” x 1.50”
Color �������������������������������Black
Shipping Weight ������������4 pounds
Buy American Made Products - Keep Americans Working.
Product Index
Messager USB ............................. 3
Messager USBi ............................. 4
Messager USB Night ..................... 5
Multi-Messager USB ..................... 6
Sonorous .................................... 7
Messager MP3 ............................. 8
Take-2 ........................................ 9
TELink 700a ................................ 10
iLink LCD..................................... 11
Tel-A-Greeter 252 ........................ 12
Nel-Tech Labs, Inc.
4 Ash Street Extension • Derry, NH 03038
toll free: 800.344.4685 - phone: 425.1096 - fax: 603.425.1827
[email protected]
www.nel-techlabs.com
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