Crestron | TPMC-4SMD | Installation guide | Crestron TPMC-4SMD Installation guide

Crestron TPMC-4SMD
4.3” Designer Touch Screen
Operations & Installation Guide
Regulatory Compliance
As of the date of manufacture, the TPMC-4SMD has been tested and found to comply with specifications for
CE marking.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna
•
Increase the separation between the equipment and receiver
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
•
Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
CAN ICES-3(B)/NMB-3(B)
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a limited non-exclusive,
non-transferable Software Development Tools License Agreement. Crestron product operating system software is licensed to Crestron dealers, CSPs,
and end-users under a separate End-User License Agreement. Both of these Agreements can be found on the Crestron website at
www.crestron.com/legal/software_license_agreement.
The product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed at patents.crestron.com.
Crestron, the Crestron logo, Cresnet, Crestron Studio, Crestron Toolbox, Smart Graphics, SmartObject, SmartObjects, Smart Sizing, TouchPoint, and
VT Pro-e are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Windows is either a
trademark or registered trademark of Microsoft Corporation in the United States and/or other countries. Other trademarks, registered trademarks, and
trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any
proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.
This document was written by the Technical Publications department at Crestron.
©2015 Crestron Electronics, Inc.
Crestron TPMC-4SMD
4.3” Designer Touch Screen
Contents
4.3” Designer Touch Screen: TPMC-4SMD
1
Introduction ............................................................................................................................... 1
Features and Functions ................................................................................................ 1
Applications................................................................................................................. 5
Specifications .............................................................................................................. 6
Physical Description .................................................................................................... 8
Setup ........................................................................................................................................ 11
Network Wiring ......................................................................................................... 11
Identity Code ............................................................................................................. 11
Configuring the Touch Screen ................................................................................... 11
Changing the Button Inserts ...................................................................................... 22
Installation ................................................................................................................. 23
Hardware Hookup ..................................................................................................... 27
Recommended Cleaning ............................................................................................ 27
Uploading and Upgrading ........................................................................................................ 28
Establishing Communication ..................................................................................... 28
Programs, Projects and Firmware .............................................................................. 29
Program Checks ........................................................................................................ 29
Problem Solving ...................................................................................................................... 30
Troubleshooting......................................................................................................... 30
Reference Documents ................................................................................................ 30
Further Inquiries ........................................................................................................ 31
Future Updates .......................................................................................................... 31
Operations & Installation Guide – DOC. 7027E
Contents • i
Crestron TPMC-4SMD
4.3” Designer Touch Screen
4.3” Designer Touch Screen:
TPMC-4SMD
Introduction
With its clean, contoured appearance, the TPMC-4SMD Designer Touch Screen
from Crestron® makes an elegant statement in any environment. Perfectly at home in
the most contemporary residence or modern office building, its high tech good looks
underline its power for simplifying everyday tasks and functions throughout any
facility, all in a very affordable device that is versatile and easy to install.
An incredibly thin profile and small footprint allow the TPMC-4SMD to be installed
in places other touch screens just cannot go, providing the choice of mounting to a
standard electrical box or to virtually any flat surface, even glass, granite or marble.
A table top enclosure is also available, affording a very stylish, space saving solution
for placement on a desktop or bedside table. Complete connectivity is provided
through a single high-speed Ethernet connection, containing all control, video,
intercom and power signals within a single wire.
The TPMC-4SMD provides a customizable touch screen controller featuring Smart
Graphics™, H.264 streaming video, audio feedback and 2-way IP intercom,
cohesively merged into one seamless user interface. Additional features include
white LED backlit buttons, a built-in proximity sensor, PoE (Power over Ethernet)
network power and occupancy sensor inputs.
Features and Functions
•
•
•
•
•
•
•
•
•
•
•
Modern, contoured appearance
Thin profile and small footprint
Affordable and easy to install
4.3” (~109 mm) widescreen active matrix color touch screen
800 x 480 WVGA display resolution
Smart Graphics support
High performance H.264 streaming video
Crestron IP intercom
Customizable audio feedback
Built-in microphone and speaker
Built-in proximity sensor
(Continued on following page)
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4.3” Designer Touch Screen: TPMC-4SMD • 1
4.3” Designer Touch Screen
Crestron TPMC-4SMD
Features and Functions
(Continued)
•
•
•
•
•
•
•
•
10 optional “hard key” push buttons
White LED button backlighting and feedback
Custom engravable button text
Room occupancy sensor option*
Single wire Ethernet connectivity
PoE network powered
Versatile wall, surface and tabletop mounting options
Available with black or white smooth finish
Advanced Touch Screen Control
A Crestron touch screen offers an ideal user interface for controlling all the
technology in a home, boardroom, classroom, courtroom or command center. Touch
screens do away with piles of remote controls, cluttered wall switches and cryptic
computer screens, simplifying and enhancing the technology. Crestron touch screens
are fully customizable for controlling audio, video, lighting, shades, HVAC, security
and other systems, with easy to use controls and icons, true feedback and real time
status display, live streaming video and advanced navigation of digital media servers,
tuners and other devices.
Smart Graphics
Crestron touch screens use Smart Graphics to deliver the ultimate user experience
and the ultimate value, by enabling the creation of dynamically rich user interfaces
with incredible efficiency and unparalleled functionality. Using Smart Graphics,
programmers can swiftly integrate fluid gesture-driven controls, animated feedback,
metadata, embedded apps and full-motion video for a deeply engaging and
ultra-intuitive touch screen experience.
Crestron Smart Graphics include the following enhancements:
*
•
Cool looking graphical buttons, sliders, knobs and gauges are intuitive and
fun to use.
•
Kinetic effects enhance the feeling of realism with lists and toolbars that
scroll with momentum at the flick of a fingertip.
•
Drag and drop objects snap into place offering an easy way to switch
sources.
•
Dashboard widgets personalize the touch screen with clocks, weather, news
and other information.
•
Customizable themes allow a completely different look and feel for every
user, event or season.
•
Fully developed SmartObjects™ enable sophisticated control over complex
devices with minimal programming. SmartObjects are powerful
Crestron-designed or custom-designed objects created in VT Pro-e® using
Smart Graphics technology. Each SmartObject™ allows programmers to
easily add controls, user presets, and metadata interfaces for everything
from simple keypads to complex media devices and environmental systems.
Item(s) sold separately.
2 • 4.3” Designer Touch Screen: TPMC-4SMD
Operations & Installation Guide – DOC. 7027E
Crestron TPMC-4SMD
4.3” Designer Touch Screen
•
Smart Graphics also includes the Smart Sizing™ feature, which allows the
same user interface to be viewed on different size screens.
White Backlit Buttons
The TPMC-4SMD comes standard with 10 programmable “hard key” push buttons
for quick access to commonly used functions. Each button features a translucent
button cap with white LED backlighting. The backlighting is fully dimmable, either
globally or separately for the left and right side. Alternately, each button LED can be
programmed (via SIMPL Windows) to provide discrete feedback, affording clear
indication of the status of each individual button.
The TPMC-4SMD comes standard with its buttons pre-labeled for typical room
control functions. Customized labeling can be attained using Crestron Engraver
software. For a clean appearance, either column of buttons may be removed and
covered using the no-button covers provided.
Proximity Sensor
The TPMC-4SMD senses as the user approaches it, waking its display automatically
without having to touch the screen so it is always ready for use.
Streaming Video
High performance streaming video capability makes it possible to view security
cameras and other video sources over the network right on the touch screen. Native
support for H.264 and MJPEG formats allows the TPMC-4SMD to display live
video images from IP cameras and servers such as the Crestron CEN-NVS200
Network Video Streamer (sold separately).
IP Intercom
Built-in IP intercom capability facilitates direct touch screen to touch screen
intercom and monitoring right over the LAN without requiring any additional AV
wiring. The TPMC-4SMD features an integrated microphone and speaker for clear
speech communication.
Audio Feedback
Customized audio files can be loaded on the TPMC-4SMD to add another dimension
to its touch screen graphics using personalized sounds, button feedback and voice
prompts.
Single Wire Connectivity
A simple Ethernet LAN connection is all that is required to wire the TPMC-4SMD,
containing all control, video, intercom and power signals in a single wire.
Power over Ethernet
Using PoE technology, the TPMC-4SMD gets its operating power right through the
LAN wiring. PoE eliminates the need for a local power supply or any dedicated
power wiring. A PoE Injector (PWE-4803RU, sold separately) simply connects
inline with the LAN cable, allowing for installation at any convenient location.
Crestron PoE switches (CEN-SW-POE-5, CEN-SWPOE-16 or CEN-SWPOE-24, all
sold separately) may also be used to provide a total networking solution with built-in
PoE.
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4.3” Designer Touch Screen: TPMC-4SMD • 3
4.3” Designer Touch Screen
Crestron TPMC-4SMD
Occupancy Sensing
Crestron GLS series room occupancy sensors can be connected directly to the
TPMC-4SMD to allow automation of the room’s lighting, climate control and other
devices.
Simple, Versatile Mounting
The TPMC-4SMD installs easily on virtually any mounting surface. As standard, it
mounts directly to a single-gang electrical box (horizontally oriented) or European
electrical box, requiring just 1/2 inch (13 mm) mounting depth while protruding less
than 3/4 inch (19 mm) from the wall surface. It can also be adapted for mounting to a
vertically oriented 1-gang or 2-gang electrical box or a 2-gang UK electrical box,
using the optional WMKU-4SM Universal Mounting Kit1, which can also be used
without an electrical box for a low-profile surface mount solution. 2
For impenetrable surfaces, such as decorative glass, granite, marble, plaster, smooth
stone and masonry, Crestron offers the MSMK-4SM Multi-Surface Mount Kit1,
which provides a very versatile mounting solution complete with a low profile rear
shell enclosure, adhesive mounting plate, optional angle bracket and wire raceway.
The TTK-4SM Table Top Kit1 converts the TPMC-4SMD into a stylish, compact
tabletop touch screen, perfect for free standing use or permanently mounted on a
tabletop or counter surface.
1. Item(s) sold separately.
2. WMKU-4SM mounting option requires a minimum surface cut out or electrical box opening of 1/7”
(~43 mm) high and 2.0” (~51 mm) wide.
4 • 4.3” Designer Touch Screen: TPMC-4SMD
Operations & Installation Guide – DOC. 7027E
Crestron TPMC-4SMD
4.3” Designer Touch Screen
Applications
The following diagram shows a TPMC-4SMD in a typical application.
TPMC-4SMD in a Typical Application
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4.3” Designer Touch Screen: TPMC-4SMD • 5
4.3” Designer Touch Screen
Crestron TPMC-4SMD
Specifications
Specifications for the TPMC-4SMD are listed in the following table.
TPMC-4SMD Specifications
SPECIFICATION
DETAILS
Touch Screen Display
Display Type
TFT active matrix color LCD
Size
4.3 inch (109 mm) diagonal
Aspect Ratio
16:9 WVGA
Resolution
800 x 480 pixels
Brightness
270 nits
Contrast
300:1
Color Depth
16-bit, 64k colors
Illumination
Backlit LED
Viewing Angle
±80º horizontal, ±80º vertical
Touch Screen
Resistive membrane
Proximity Sensor
1
Type
Active infrared beam and receiver
Range
3-4 feet (0.9-1.2 meters)
Memory
SDRAM
256 MB
Flash
2 GB
Maximum Project Size
Graphics Engine
60 MB
Supports Smart Graphics or “traditional”
GUI projects
Communications
Ethernet
10/100 Mbps, auto-switching,
auto-negotiating, auto-discovery, full/half
duplex, DHCP, IEEE 802.3af and 802.3at
compliant
Video
Streaming Formats
H.264 (MPEG-4 part 10 AVC), MJPEG
Audio
Features
Built-in microphone and speaker, Crestron
IP Intercom
Amplification
Mono, 0.5 watts
Audio Feedback Formats
MP3 using Smart Graphics,
WAV using “traditional” graphics
Power Requirements
Power over Ethernet
2
Default IP ID
IEEE 802.3af (802.3at Type 1) Class 3 PoE
powered device
03
Environmental
Temperature
32º to 104º F (0º to 40º C)
Humidity
10% to 90% RH (non-condensing)
Heat Dissipation
14 Btu/h
(Continued on following page)
6 • 4.3” Designer Touch Screen: TPMC-4SMD
Operations & Installation Guide – DOC. 7027E
Crestron TPMC-4SMD
4.3” Designer Touch Screen
TPMC-4SMD Specifications (Continued)
SPECIFICATION
DETAILS
Enclosure
Construction
Plastic, black or white, smooth finish
Front Bezel
Plastic, hard buttons installed with
pre-labeled button covers, custom
engraving sold separately, no-button covers
also included
Mounting
Requires a horizontally oriented 1-gang
electrical box or plaster ring or a 1-gang
European (DIN 49073) electrical box;
choice of standard or security screws
provided; optional universal wall,
multi-surface and table top mounting kits
sold separately
Dimensions
Height
3.47 in (89 mm)
Width
6.20 in (158 mm)
Depth
1.21 in (31 mm)
Weight
9 oz (249 g)
Available Models
TPMC-4SMD-B-S
4.3” Designer Touch Screen, Black Smooth
TPMC-4SMD-W-S
4.3” Designer Touch Screen, White Smooth
Available Accessories
4SM-BTNO-[B, W]-S
Engravable Button Covers, set of two
(specify color)
CEN-NVS200
Network Video Streamer
CEN-SW-POE-5
5-Port PoE Switch
CEN-SWPOE-16
16-Port Managed PoE Switch
CEN-SWPOE-24
24-Port Managed PoE Switch
GLS Series
Green Light Occupancy Sensors
MSMK-4SM-[B W]-S
Multi-Surface Mount Kit (specify color)
PWE-4803RU
PoE Injector
SMK-4SM/730
Swivel Mount Kit for TTK-4SM &
TSW-730-TTK
TTK-4SM-[B, W]-S
Table Top Kit (specify color)
WMKU-4SM-[B,W]-S
Universal Wall Mount Kit (specify color)
VMK-WIN
TouchPoint Virtual Mouse & Keyboard
®
Software for Windows
®
1. Wakes the touch screen and backlight.
2. Refer to “Identity Code” on page 11 for details.
Operations & Installation Guide – DOC. 7027E
4.3” Designer Touch Screen: TPMC-4SMD • 7
4.3” Designer Touch Screen
Crestron TPMC-4SMD
Physical Description
This section provides information on the connections, controls and indicators
available on the TPMC-4SMD.
TPMC-4SMD Physical View
8 • 4.3” Designer Touch Screen: TPMC-4SMD
Operations & Installation Guide – DOC. 7027E
Crestron TPMC-4SMD
4.3” Designer Touch Screen
TPMC-4SMD Overall Dimensions (Front, Bottom and Rear Views)
1
1
3.47 in
(89 mm)
6.20 in
(158 mm)
2
0.75 in
(19 mm)
1.21 in
(31 mm)
0.46 in
(12 mm)
3
4
1.70 in
(44 mm)
2.36 in
(60 mm)
2.00 in
(51 mm)
3.25 in
(83 mm)
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4.3” Designer Touch Screen: TPMC-4SMD • 9
4.3” Designer Touch Screen
Crestron TPMC-4SMD
Connectors, Controls & Indicators
#
CONNECTORS,
CONTROLS &
INDICATORS
1
Hard Keys with
Feedback/
Backlight
2
Reset
3
4
*
DESCRIPTION
(10) Optional programmable push buttons,
translucent backlit with (1) white LED per
hard key, programmable for feedback and
backlighting
(1) Recessed push button behind pinhole for
hardware reset (press and hold for four
seconds)
LAN PoE*
Green
LED
Pin 1
Yellow
LED
Pin 8
Occupancy Sensor
Input
(1) 8-wire RJ-45 with two LED indicators;
10BASE-T/100BASE-TX Ethernet port,
Power over Ethernet compliant;
Green and yellow LEDs indicate Ethernet
port status
PIN
SIGNAL
PIN
SIGNAL
1
2
3
4
TX +
TX RX +
N/C
5
6
7
8
N/C
RX N/C
N/C
(4) Captive screw terminals comprising (2)
voltage sensing inputs (referenced to
ground) with 24 dc power output;
Input voltage range: 0-30 Vdc;
Sensing threshold: ≥ 4.5 Vdc active,
≤ 1 Vdc inactive;
Maximum dc load: 4 watts @ 24 Vdc,
provides operating power for up to (4)
Crestron GLS Series occupancy sensors
The pin out table indicates signal connections. dc power applied by Ethernet power sourcing
equipment (PSE) can connect to either signal pins or N/C pins.
10 • 4.3” Designer Touch Screen: TPMC-4SMD
Operations & Installation Guide – DOC. 7027E
Crestron TPMC-4SMD
4.3” Designer Touch Screen
Setup
Network Wiring
When wiring the Ethernet network, consider the following:
•
Use Crestron Certified Wire.
•
Use Crestron power supplies for Crestron equipment.
•
Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results or damage
to the equipment. Please use the Crestron Power Calculator to help calculate
how much power is needed for the system (www.crestron.com/calculators).
Unlike other Crestron network devices, the TPMC-4SMD does not use Cresnet for
communications between the device and the control system. The TPMC-4SMD
requires the use of a high-speed Ethernet connection for control system
communications.
For general information on connecting Ethernet devices in a Crestron system, refer to
the Crestron e-Control Reference Guide (Doc. 6052) at
www.crestron.com/manuals.
Identity Code
NOTE: The latest software can be downloaded from the Crestron Web site
(www.crestron.com/software).
The IP ID is set within the TPMC-4SMD’s IP table using Crestron Toolbox™. For
information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs
of multiple TPMC-4SMD devices in the same system must be unique.
When setting the IP ID, consider the following:
•
The IP ID of each unit must match an IP ID specified in the Crestron
Studio™ or SIMPL Windows program.
•
Each device using IP to communicate with a control system must have a
unique IP ID.
Configuring the Touch Screen
NOTE: The only connection required to configure the touch screen is power. Refer
to “Hardware Hookup” on page 27 for details.
NOTE: The TPMC-4SMD can take up to 45 seconds to boot to a display after
initial power up.
The setup screens allow basic configuration procedures prior to regular operation of
the touch screen. To enter the setup screens, touch the panel while applying power to
the unit. The setup screens can also be entered by pressing the top four push buttons
Operations & Installation Guide – DOC. 7027E
4.3” Designer Touch Screen: TPMC-4SMD • 11
4.3” Designer Touch Screen
Crestron TPMC-4SMD
on the left side of the panel twice in sequence (1, 2, 3, 4, 1, 2, 3, 4). Refer to the
following illustration for push button numbering.
Push Button Layout and Join Number Assignment
The “Panel Setup Options” menu opens. The functions provided by each button are
detailed in subsequent paragraphs.
“Panel Setup Options” Menu
Ethernet Setup
Touch Ethernet Setup to display information about the Link Status, Control
Connection, MAC and IP addresses and to access the Control System Settings and
IP Address Settings buttons and their respective submenus. Touch Back to return to
the “Panel Setup Options” menu.
12 • 4.3” Designer Touch Screen: TPMC-4SMD
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Crestron TPMC-4SMD
4.3” Designer Touch Screen
“Ethernet Setup” Menu
Touch Control System Settings to access the “Control System Interface” menu,
shown in the illustration below.
The “Control System Interface” menu contains buttons for eight IP Table slots as
well as Add IP, Edit IP and Remove IP buttons to facilitate editing entries. The
Auto Discover button toggles between Enabled and Disabled.
“Control System Interface” Menu
To add an IP entry to a blank slot, first touch Add IP. The “Edit Control System
Settings” screen is displayed, as shown in the illustration below.
“Edit Control System Settings” Screen
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4.3” Designer Touch Screen: TPMC-4SMD • 13
4.3” Designer Touch Screen
Crestron TPMC-4SMD
Touch the IP Address / Hostname button. The on-screen keyboard opens, as shown
in the illustration below.
On-Screen Keyboard
Touch CLEAR to remove any previous entry. Then enter the address required.
Touch OK to accept the entry or CANCEL to cancel the entry. This hides the onscreen keyboard and returns the display to the “Edit Control System Settings” screen.
On the “Edit Control System Settings” screen, touch Save to keep the change or
Cancel to cancel the change and return to the “Control System Interface” menu.
To edit the port, CIP ID or Device ID, touch the appropriate button. Touching the
Port (41794) button opens the numeric keypad. Touching the CIP ID or Device ID
buttons opens a hex keypad, shown in the illustration that follows.
Hex Keypad
Touch CLEAR to remove any previous entry. Then enter the ID required. Touch
OK to accept the entry or CANCEL to cancel the entry. This hides the hex keypad
and returns the display to the “Edit Control System Settings” screen.
On the “Edit Control System Settings” screen, touch Save to keep the changes or
Cancel to cancel the changes and return to the “Control System Interface” menu.
From the “Control System Interface” menu, to edit or remove an IP entry, first touch
the appropriate button containing the entry. Then touch Edit IP or Remove IP as
appropriate. Editing an entry displays the “Edit Control System Settings” screen
(refer to the middle illustration on page 13). Removing an entry displays a message
saying Please Confirm IP Table Entry Removal By Pressing the OK Button, as
shown in the illustration below.
14 • 4.3” Designer Touch Screen: TPMC-4SMD
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Crestron TPMC-4SMD
4.3” Designer Touch Screen
Confirm IP Table Entry Removal Screen
Touch OK to confirm the removal or touch CANCEL to cancel the removal. The
display returns to the “Control System Interface” menu (refer to the illustration at the
bottom of page 13). From the “Control System Interface” menu, touch Back to
return to the “Ethernet Setup” menu.
On the TPMC-4SMD, DHCP is enabled by default. To switch to a static IP address,
touch IP Address Settings on the “Ethernet Setup” menu, to access the “Edit IP
Address Settings” screen. (Touch Back to return to the “Panel Setup Options”
menu.)
“Edit IP Address Settings” Screen
Touch the Enabled/Disabled button to toggle between DHCP enabled and disabled.
Then touch the button for the Static IP Address, Static Subnet Mask or Static Default
gateway desired. The on-screen keyboard opens. After entering the addresses, touch
OK to add the entries or CANCEL to cancel them.
On the “Edit IP Address Settings” screen, touch Edit DNS Servers to enter the
screen for editing these addresses, shown in the illustration below.
Touch Save to keep the new setting or Cancel to cancel it.
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4.3” Designer Touch Screen: TPMC-4SMD • 15
4.3” Designer Touch Screen
Crestron TPMC-4SMD
“Edit IP Address Settings” Screen (Showing DNS and WINS Servers)
Display Settings
On the “Panel Setup Options” menu, touch Display Settings to enter the “Display
Settings” menu, shown in the illustration below.
“Display Settings” Menu
The “Display Settings” menu provides controls to adjust Key LED Brightness and
LCD Brightness in addition to providing buttons to enter the Key LED Options and
LCD Wake Options screens. Touch Back to return to the “Panel Setup Options”
menu.
Touch Key LED Options to enter the “Key LED Options” screen, shown in the
illustration below.
16 • 4.3” Designer Touch Screen: TPMC-4SMD
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Crestron TPMC-4SMD
4.3” Designer Touch Screen
“Key LED Options” Screen
The “Key LED Options” screen provides controls for turning the Key LEDs State
when in Standby function ON or OFF. Touch Back to return to the “Display
Settings” menu.
From the “Display Settings” menu, touch LCD Wake Options to display the “LCD
Wake Options” screen, shown in the illustration below.
“LCD Wake Options” Screen
The “LCD Wake Options” screen provides controls for turning the Proximity Sensor
Wakes LCD and Hard Key Wakes LCD functions ON or OFF. Touch Back to return
to the “Display Settings” menu. From the “Display Settings” menu, touch Back to
return to the “Panel Setup Options” menu.
Audio Setup
On the “Panel Setup Options” menu, touch Audio Setup to display the “Audio
Settings” screen, shown in the illustration below.
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4.3” Designer Touch Screen: TPMC-4SMD • 17
4.3” Designer Touch Screen
Crestron TPMC-4SMD
“Audio Settings” Screen
The “Audio Settings” screen provides controls for Master Volume, KeyClick Volume,
Wave Volume and Mute controls for all three, as well as a Play Test Wave button.
Touch Back to return to the “Panel Setup Options” menu.
Standby Setup
On the “Panel Setup Options” menu, touch Standby Setup to display the “Standby
Timeouts” screen, shown in the illustration below.
“Standby Timeouts” Screen
The “Standby Timeouts” screen provides controls to adjust Standby Timeout from 0
to 120 minutes. Touch Back to return to the “Panel Setup Options” menu.
Diagnostics
On the “Panel Setup Options” menu, touch Diagnostics to display the “Diagnostics”
menu, shown in the illustration below.
18 • 4.3” Designer Touch Screen: TPMC-4SMD
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Crestron TPMC-4SMD
4.3” Designer Touch Screen
“Diagnostics” Menu
The “Diagnostics” menu displays information about Total RAM, Free RAM, Link
Status, Control Connection, MAC and IP addresses and provides Keypad Test,
Touch Test, Sensor Test, Calibrate Touch, Mic Test, and Test Patterns buttons.
Touch Back to return to the “Panel Setup Options” menu.
From the “Diagnostics” menu, touch Keypad Test to display the “Diagnostics –
Keypad Test” screen. Use this screen to test the function of the hard key push
buttons on either side of the screen. When a button is pressed, its corresponding
button lights on the screen. Touch Back to return to the main “Diagnostics” menu.
“Diagnostics – Keypad Test” Screen
From the main “Diagnostics” menu, the Touch Test button displays the following
screen, with a Calibrate button to initiate touch screen calibration. The Calibrate
Touch button on the “Diagnostics” menu also initiates touch screen calibration.
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4.3” Designer Touch Screen: TPMC-4SMD • 19
4.3” Designer Touch Screen
Crestron TPMC-4SMD
Touch Test Screen
During touch screen calibration, a crosshair appears at the center of the screen.
Touch the center of the crosshair, which then moves to the upper left part of the
screen. Touch the center of the crosshair and it moves to another part of the screen.
Continue touching the center of the crosshair at each new location until calibration is
complete.
NOTE: When touching the screen during calibration, be as accurate as possible.
Use the tip of a capped pen or the eraser end of a pencil.
From the “Diagnostics” menu, touch Sensor Test to display the “Diagnostics –
Sensor Tests” screen, shown in the illustration below.
“Diagnostics – Sensor Tests” Screen
If contact sensors are connected to the TPMC-4SMD, the respective indicator
changes from Inactive to Active as appropriate for each sensor’s activity. Similarly,
the TPMC-4SMD’s own proximity sensor’s indicator changes from Inactive to
Active when the TPMC-4SMD senses motion in front of the unit. Use the Sensor
Strength controls to adjust proximity sensor sensitivity. Touch Back to return to the
“Diagnostics” menu.
On “Diagnostics” menu, touch Mic Test to perform a test of the TPMC-4SMD’s
built-in microphone. The button label changes to RECORDING/PLAYBACK and
the screen displays a Mic test in progress message, as shown in the illustration
below.
20 • 4.3” Designer Touch Screen: TPMC-4SMD
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Crestron TPMC-4SMD
4.3” Designer Touch Screen
Mic Test In Progress Screen
Speak into the microphone on the front of the TPMC-4SMD and the recording is
played back to confirm the microphone is functioning. After playback, the button
reverts to its original Mic Test label.
On the “Diagnostics” menu, the Test Patterns button to display the “Test Patterns”
menu, shown in the illustration below.
“Test Patterns” Menu
The “Test Patterns” menu contains buttons for selecting the different available test
patterns: Display Color Bars, Display Vertical Lines, Display Gray Scale,
Display Grid Pattern and Display Test Pattern. Touch Back to return to the
“Diagnostics” menu. From the “Diagnostics” menu, touch Back to return to the
“Panel Setup Options” menu.
About
On the “Panel Setup Options” menu, the About button opens a small window
displaying the Firmware Version and the OS Image Version. Touch Back to return
the “Panel Setup Options” menu.
System Messages Enabled/Disabled
On the “Panel Setup Options” menu, the System Messages Disabled (the default
setting) button toggles between this state and System Message Enabled, allowing
system messages to be turned on or off.
Save & Exit
On the “Panel Setup Options” menu, touch Save & Exit to save all settings, exit the
setup screens and return to the main project.
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4.3” Designer Touch Screen: TPMC-4SMD • 21
4.3” Designer Touch Screen
Crestron TPMC-4SMD
Changing the Button Inserts
The TPMC-4SMD ships with 10 “hard key” push buttons for quick access to
commonly used functions. For a clean appearance, either column of buttons may be
removed and covered using the no-button covers provided.
To change the inserts, use the following procedure:
1.
Insert a small, slot head screwdriver into the appropriate hole on the bottom
of the TPMC-4SMD to release its cover. Refer to the following illustration.
Insertion Points for Button Cover Release
Insert screwdriver to release covers
2.
With the bottom of the cover released, gently remove it from the
TPMC-4SMD.
3.
If removing the button insert, after releasing and removing the button cover,
use a small slot head screwdriver to press and gently lift the button insert
from the TPMC-4SMD. Refer to the following illustration for the press and
lift points on the button insert.
TPMC-4SMD with Button Inserts
Use screwdriver to
release button insert
4.
Gently place the new cover in position and press it into place.
22 • 4.3” Designer Touch Screen: TPMC-4SMD
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Crestron TPMC-4SMD
4.3” Designer Touch Screen
TPMC-4SMD with No-Button Covers
Installation
The TPMC-4SMD touch screen installs simply and cleanly into a standard electrical
box or on to virtually any flat surface.
A table top enclosure, the TTK-4SM and swivel mount, SMK-4SM are also
available (both sold separately). For mounting onto a flat surface, use the
MSMK-4SM Multi-Surface Mounting Kit (sold separately).
The TPMC-4SMD is supplied with screws for installation into an electrical box.
Mounting in a US Electrical Box
NOTE: When mounting the TPMC-4SMD into an electrical box, the box must be
installed horizontally.
To mount the TPMC-4SMD into an electrical box, use the following procedure:
1.
Insert a small slot head screwdriver into the hole shown in the following
illustration and gently separate the back of the TPMC-4SMD.
Insertion Point for Separation of Back Panel
Insert screwdriver to separate back of TPMC-4SMD
2.
Use the two included #06-32 x 1 1/2” screws (2007254) to attach the back
panel to a horizontally mounted electrical box, as shown in the following
illustration.
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4.3” Designer Touch Screen: TPMC-4SMD • 23
4.3” Designer Touch Screen
Crestron TPMC-4SMD
NOTE: Use the left and right screw holes for attachment to the electrical box.
Mounting the TPMC-4SMD into an Electrical Box
3.
Carefully position the front of the TPMC-4SMD over the back panel and
gently snap it into place, as shown in the following illustration.
Snap the TPMC-4SMD into Place
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Crestron TPMC-4SMD
4.3” Designer Touch Screen
4.
Use two of the included #04-40 x 1/4” screws to secure the TPMC-4SMD,
as shown in the following illustration:
a.
For standard applications, use the Phillips screws (2007152 or
2007160).
b.
For secure applications, use the security type Torx screws (2025311 or
2025312) along with the included Torx screwdriver bit (2025915).
NOTE: Parts 2007152 and 2025311 come with black models.
Parts 2007160 and 2025312 come with white models.
Secure TPMC-4SMD
Screws (2) #04-40 x 1/4”
For standard applications: Phillips
(2007152 or 2007160)
For secure applications: security type Torx
(2025311 or 2025312)
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4.3” Designer Touch Screen: TPMC-4SMD • 25
4.3” Designer Touch Screen
Crestron TPMC-4SMD
Mounting in a European Electrical Box
To mount the TPMC-4SMD into a European electrical box, use the following
procedure:
1.
Insert a small slot head screwdriver into the hole shown in the illustration at
the top of page 21 and gently separate the back of the TPMC-4SMD.
2.
Use the two included #4B x 3/4” screws (2019088) to attach the back panel
to the electrical box, as shown in the following illustration.
NOTE: For European electrical boxes, use the top and bottom screw holes for
attachment to the electrical box.
Mounting the TPMC-4SMD into a European Electrical Box
Screws (2) #4B x 3/4” (2019088)
3.
Carefully position the front of the TPMC-4SMD over the back panel and
gently snap it into place, as shown in the illustration at the bottom of page
22.
4.
Use either the two included #04-40 x 1/4” Phillips screws (2007152 or
2007160) or the two included #04-40 x 1/4” security type Torx screws
(2025311 or 2025312) along with the included Torx screwdriver bit
(2025915) to secure the TPMC-4SMD, as shown in the illustration on page
23.
NOTE: Parts 2007152 and 2025311 come with black models.
Parts 2007160 and 2025312 come with black models.
26 • 4.3” Designer Touch Screen: TPMC-4SMD
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Crestron TPMC-4SMD
4.3” Designer Touch Screen
Hardware Hookup
Make the necessary connections as called out in the illustration that follows this
paragraph. Apply power after all connections have been made.
When making connections to the TPMC-4SMD, use Crestron power supplies for
Crestron equipment.
Hardware Connections for the TPMC-4SMD
LAN PoE:
10BASE-T / 100BASE-TX
Ethernet to LAN
Occupancy Sensor Input:
From Room Occupancy Sensor
NOTE: To prevent overheating, do not operate this product in an area that exceeds
the environmental temperature range listed in the table of specifications.
Recommended Cleaning
Keep the surface of the touch screen free of dirt, dust or other materials that could
degrade optical properties. Long-term contact with abrasive materials can scratch the
surface, which may detrimentally affect image quality.
For best cleaning results, use a clean, damp, non-abrasive cloth with any
commercially available non-ammonia glass cleaner. Bezels may not provide a
complete watertight seal. Therefore, apply cleaning solution to the cloth rather than
the surface of the touch screen. Wipe touch screen clean and avoid getting moisture
beneath the bezels.
CAUTION: Do not apply excessive pressure to the touch screen display during
handling. Doing so can crack the screen and damage the touch screen.
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4.3” Designer Touch Screen: TPMC-4SMD • 27
4.3” Designer Touch Screen
Crestron TPMC-4SMD
Uploading and Upgrading
Crestron recommends using the latest programming software and that each device
contains the latest firmware to take advantage of the most recently released features.
However, before attempting to upload or upgrade it is necessary to establish
communication. Once communication has been established, files (for example,
programs, projects or firmware) can be transferred to the control system (or device).
Finally, program checks can be performed (such as changing the device ID or
creating an IP table) to ensure proper functioning.
NOTE: Crestron software and any files on the Web site are for authorized Crestron
dealers and Crestron Service Providers (CSPs) only. New users must register to
obtain access to certain areas of the site (including the FTP site).
Establishing Communication
Use Crestron Toolbox for communicating with the TPMC-4SMD; refer to the
Crestron Toolbox help file for details. There is a single method of communication:
TCP/IP communication.
Ethernet Communication
The TPMC-4SMD connects to PC via Ethernet:
1.
Use the Device Discovery Tool (click the
icon) in Crestron Toolbox to
detect all Ethernet devices on the network and their IP configuration. The
tool is available in Toolbox version 1.15.143 or later.
2.
Click on the TPMC-4SMD to display information about the device.
28 • 4.3” Designer Touch Screen: TPMC-4SMD
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Crestron TPMC-4SMD
4.3” Designer Touch Screen
Programs, Projects and Firmware
Program, project or firmware files may be distributed from programmers to installers
or from Crestron to dealers. Firmware upgrades are available from the Crestron Web
site as new features are developed after product releases. One has the option to
upload programs and projects via the programming software or to upload and
upgrade via the Crestron Toolbox. For details on uploading and upgrading, refer to
the Crestron Studio help file, SIMPL Windows help file, VT Pro-e help file or the
Crestron Toolbox help file.
Crestron Studio /
SIMPL Windows
If a Crestron Studio (or SIMPL Windows) program is provided, it can be uploaded to
the control system using Crestron Studio (or SIMPL Windows) or Crestron Toolbox.
Crestron Studio / VT Pro-e
Upload the Crestron Studio (or VT Pro-e) file to the touch screen using Crestron
Studio (or VT Pro-e) or Crestron Toolbox.
Firmware
Check the Crestron Web site to find the latest firmware. (New users must register to
obtain access to certain areas of the site, including the FTP site.)
Upgrade TPMC-4SMD firmware via Crestron Toolbox.
1.
Establish communication with the TPMC-4SMD and display the “System
Info” window.
2.
Select Functions | Firmware… to upgrade the TPMC-4SMD firmware.
Program Checks
Using Crestron Toolbox, display the “System Info window (Tools | System Info)
and select the Functions menu to display actions that can be performed on the
TPMC-4SMD.
Be sure to use Crestron Toolbox to create the TPMC-4SMD IP table.
1.
Select Functions | IP Table Setup.
2.
Add, modify or delete entries in the IP table. The TPMC-4SMD can have
only one IP table entry.
3.
A defined IP table can be saved to a file or sent to the device.
Edit the control system’s IP table to include an entry for the TPMC-4SMD. The
entry should list the TPMC-4SMD’s IP ID (specified on the TPMC-4SMD’s IP
table) and the internal gateway IP address 127.0.0.1.
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4.3” Designer Touch Screen: TPMC-4SMD • 29
4.3” Designer Touch Screen
Crestron TPMC-4SMD
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
TPMC-4SMD Troubleshooting
TROUBLE
Device does not
function.
TPMC-4SMD is
not responding.
TPMC-4SMD
boots up in setup
screens every
time.
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
Device is not
communicating with the
network.
Use Crestron Toolbox to poll
the network. Verify network
connection to the device.
Device is not receiving
power from a Crestron
power source.
Use the provided Crestron
power source. Verify
connections.
Device is not receiving
sufficient power.
Use the Crestron Power
Calculator to help calculate
how much power is needed
for the system.
No IP address
configured/obtained.
Use the internal setup menu
(refer to “Ethernet Setup” on
page 12) or Crestron Toolbox
to create/verify Ethernet
settings.
Invalid control system IP
address / IP ID set up
on the TPMC-4SMD
The IP address (or host
name) for the control system
is invalid or the IP ID does not
match the one defined in the
SIMPL program. Refer to
“Ethernet Setup” on page 12
to define IP addresses.
Invalid VT Pro-e project
or no VT Pro-e project is
loaded.
Load/reload VT Pro-e project
using the Toolbox.
Reference Documents
All documents mentioned in this guide are available at www.crestron.com/manuals.
List of Related Reference Documents
DOCUMENT TITLE
Crestron e-Control Reference Guide
30 • 4.3” Designer Touch Screen: TPMC-4SMD
Operations & Installation Guide – DOC. 7027E
Crestron TPMC-4SMD
4.3” Designer Touch Screen
Further Inquiries
To locate specific information or resolve questions after reviewing this guide,
contact Crestron's True Blue Support at 1-888-CRESTRON [1-888-273-7876] or
refer to the listing of Crestron worldwide offices on the Crestron Web site
(www.crestron.com/offices) for assistance within a particular geographic region.
To post a question about Crestron products, log onto the Online Help section of the
Crestron Web site (www.crestron.com/onlinehelp). First-time users must establish a
user account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features and extends the capabilities of
the TPMC-4SMD, additional information may be made available as manual updates.
These updates are solely electronic and serve as intermediary supplements prior to
the release of a complete technical documentation revision.
Check the Crestron Web site periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
Operations & Installation Guide – DOC. 7027E
4.3” Designer Touch Screen: TPMC-4SMD • 31
Crestron Electronics, Inc.
15 Volvo Drive Rockleigh, NJ 07647
Tel: 888.CRESTRON
Fax: 201.767.7576
www.crestron.com
Operations & Installation Guide – DOC. 7027E
(2028205)
02.15
Specifications subject to
change without notice.
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