CDR King | DP321 | User`s manual | CDR King DP321 User`s manual

DP321
DP321 User's Manual
Important Safety Instructions
1.
Read all of these instructions carefully and thoroughly and save them for later reference.
2.
Follow all warnings and instructions in the manual as well as marked on the product.
3.
If the printer has been used just now, please not touch the print head for overheating.
4.
Do not put your fingers under the tractor cover of the left and right tractor when install the tractor
paper.
5.
Unplug this product from the power outlet before cleaning. Do not use liquid or aerosol cleaners.
Use a damp cloth for cleaning.
6.
Do not use this product near water.
7.
Do not place this product on an unstable cart, stand or table. The product may fall, causing
serious damage to you or the product.
8.
Slots and openings on the cabinet and the back or bottom are provided for air ventilation. To
ensure reliable operation of the product and to protect it from overheating, do not block or cover
these openings. The openings should never be blocked by placing the product on a bed, sofa,
rug or other similar surface. This product should never be placed near or over a radiator or
heater. This product should not be placed in a built-in installation or kiosk stand unless proper
ventilation is provided.
9.
This product should never be placed near or over a radiator or heat origin, and should avoid of
direct sunshine.
10. Do not locate this product where the cord will be walked on. When the cord or the plug is
mangled, please stop using and get a new one replaced. Make sure the old one is far away
from the printer, so it can avoid someone who does not know the inside story getting damage.
11. Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may
cause equipment damage or fire.
12. Never push objects of any kind into this product though cabinet slots as they may touch
dangerous voltage dots or short out parts.
13. Don’t remove the printer’s out-cover and repair the printer. When needed, call or take it to the
professional.
14. To ensure safety, please unplug this product prior to leaving it unused for an extended period.
The wall outlet you plan to connect to should be nearby and unobstructed.
15. Unplug this product from the power outlet and leave servicing to qualified service personnel
under the following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating instructions are followed. Adjust
only those controls that are covered by the operating instructions since importer adjustment
of other controls may result in damage and will often require extensive work by a qualified
technician to restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance, indicating a need for service.
Note: The contents of this manual may be changed without prior notice.
* All parts of the printer can be recycled. When it is abandoned, we can call it back freely.
Please contact us when you abandon it.
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DP321 User's Manual
Warnings, Cautions, and Notes
Pay attention to the following promises when using this manual:
Warnings:
Warnings must be followed carefully to avoid bodily injury.
Cautions:
Cautions must be observed to avoid damage to your equipment.
Notes:
Notes contain important information and useful tips on the operation of your printer.
The Guide
First thanks for buying the CD-R King printer. The printer is 9-pin 80-column Dot Matrix Printer,
can satisfy multi-function print requests. It can be widely used in tax, mail, telecom, police,
hospital, insurance, finance, stock, customhouse, cabaret, aviation and transport etc.
The printer feature introduce as follow:
z
Install print paper easily
The install design make you operate easily, install paper rapidly and save your time.
z
Tear off function
This causes tractor paper to be automatically fed to the tear-off position at the edge of the
window cover, for easy tear-off at the perforations after printing. This zero tear-off capability
helps eliminate paper wastage.
z
Facility switch between cut-sheet and tractor paper
Feed the tractor paper back to the installing position through LOAD/EJECT key on the control
panel, pull the paper select lever to the cut-sheet position. Insert the cut-sheet from front to
print. If you want to use tractor paper again, pull the paper select lever back to the tractor paper
position after cut-sheet printing. Then press LOAD/EJECT key, tractor paper may be fed to the
printer again.
z
Eject function
The function allow the user eject the cut-sheet or tractor paper through the facility button on the
control panel.
z
Select the data transfer interface function automatically
The printer configures parallel interface, USB interface or serial interface (According to specific
interface standards). Connect the printer to the computer with the correct cables. The printer
will switch the correct interface according to the type of data automatically.
z
Emulation
The printer supports the Epson ESC/P2 and IBM2391 emulations as standard.
z
International character set and multi-kinds code pages
Inner international character set (U.S.A, FRANCE, GERMANY, U.K., DENMARK1, SWEDEN,
ITALY, SPAIN 1, JAPAN, NORWAY, DENMARK2, SPAIN 2, LATIN AM, KOREA, LEGAL,
HOLAND, TURKEY) and multi-kinds code pages (U.S.A, MULTI, PORTUGAL, CANADA,
NORWAY, ICELAND, BRASCII, ABICOMP, ROMAN 8, IS0 LTN1, PC858, ISO LTN9, ARAB NLS,
WIN 1256, TURKEY, WIN LAT1, CYRILLIC, RUSSIAN, THAI, VIETNAM).
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DP321 User's Manual
z
Break pin compensation function
User can set the printer to print using the pin which is in good condition to compensate the
break pin.
z
Pin switch in turn function
User can set pins to switch while printing form transverse line in order to improve print head life.
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DP321 User's Manual
Table of Contents
Important Safety Instructions.......................................................................................................... i
The Guide......................................................................................................................................... ii
Chapter 1 Preparation ..................................................................................................................... 1
1.1 Unpacking & Checking............................................................................................................. 1
1.2 Unpacking the Protective Materials.......................................................................................... 1
1.3 Main Parts of the Printer .......................................................................................................... 2
1.4 Choosing a Place for the Printer .............................................................................................. 2
1.5 Assembling the Printer ............................................................................................................. 3
1.5.1 Installing the Paper Feed Knob ......................................................................................... 3
1.5.2 Installing the Ribbon Cartridge .......................................................................................... 3
1.6 Installing the Tractor ................................................................................................................ 5
1.6.1 Installing the Push Tractor ................................................................................................. 6
1.6.2 Installing the Pull Tractor ................................................................................................... 6
1.7 Connect the Power Cord.......................................................................................................... 7
1.8 Running the Self-test ............................................................................................................... 8
1.9 Connecting the Printer to Your Computer................................................................................. 9
1.9.1 Connecting to the Parallel Interface................................................................................. 10
1.9.2 Connecting to the USB Interface ..................................................................................... 10
1.9.3 Connecting to the Serial Interface ................................................................................... 10
1.10 Installing Driver .....................................................................................................................11
Chapter 2 Control Panel Operations ............................................................................................ 14
2.1 LED Description ..................................................................................................................... 14
2.2 Basic Control Panel Operations ............................................................................................. 14
2.2.1 In the Tractor Paper Mode ............................................................................................... 14
2.2.2 In the Cut-Sheet Mode .................................................................................................... 15
2.2.3 Print Speed...................................................................................................................... 15
2.2.4 Micro-Adjust .................................................................................................................... 15
2.2.5 Feed Paper to the Tear Position ...................................................................................... 16
2.2.6 Other Functions of the Panel ........................................................................................... 16
2.3 Paper Select Lever ................................................................................................................ 16
2.4 Paper Feed Knob ................................................................................................................... 16
2.5 Adjusting the Gap Adjust Lever .............................................................................................. 16
Chapter 3 How to Use the Printer................................................................................................. 18
3.1 Installing Print Paper.............................................................................................................. 18
3.1.1 Printing on Cut-Sheets .................................................................................................... 18
3.1.2 Printing on Tractor Papers ............................................................................................... 19
3.1.3 Multi-part Forms .............................................................................................................. 24
3.1.4 Labels.............................................................................................................................. 25
3.1.5 Envelopes........................................................................................................................ 25
3.2 Using the Printer Setting Mode .............................................................................................. 26
3.2.1 To Print the Current Settings ........................................................................................... 26
3.2.2 Online-aptitude Parameter Settings................................................................................. 28
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3.3 Explaining Menu Terms.......................................................................................................... 29
3.4 Restore the Default Settings .................................................................................................. 31
Chapter 4 Problems and Solutions .............................................................................................. 32
4.1 Problems and Solutions ......................................................................................................... 32
4.2 Power Supply......................................................................................................................... 32
4.3 Printing................................................................................................................................... 32
4.4 Paper Handling ...................................................................................................................... 34
4.5 Alignment Adjust Mode .......................................................................................................... 35
Chapter 5 Printer Maintentance.................................................................................................... 36
5.1 Printer Cleaning ..................................................................................................................... 36
Appendix A Specifications............................................................................................................ 37
A.1 General.................................................................................................................................. 37
A.2 Printable Area ........................................................................................................................ 38
A.2.1 Cut Sheets and Envelopes .............................................................................................. 38
A.2.2 Tractor Paper .................................................................................................................. 39
A.3 Interface Specifications.......................................................................................................... 39
A.3.1 Parallel Interface ............................................................................................................. 39
A.3.2 USB Interface.................................................................................................................. 40
A.3.3 Serial Interface ................................................................................................................ 40
Appendix B Command Summary ................................................................................................. 41
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DP321 User's Manual
Chapter 1 Preparation
1.1 Unpacking & Checking
Check each item against the followi ng packing list, if any of these items is missing, please
contact your dealer.
B
A
C
E
D
F
Figure 1-1 Packing list
A
B
C
D
E
F
Printer
Ribbon cartridge (JMR108)
Power cord
Driver CD (Including user's manual and driver)
Interface cable
Facility user’s guide
Note: The fittings please refer the packing list. The packing style above is subject to
change without notice.
1.2 Unpacking the Protective Materials
1. Open the packing box, lift up the printer, open the upper cover of the printer, remove the
packing materials shown in figure 1-2.
2. Save all the original packing materials, so that it can be used when transport the printer.
Protective materials
Protective materials
Figure 1-2 Unpacking protective materials
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DP321 User's Manual
1.3 Main Parts of the Printer
Figure1-3, Figure1-4 and Figure 1-5 shown are main parts of DP321.
Gap adjust lever
Tear part
Paper guide
Paper select lever
Power switch
Print head
Paper feed knob
Control panel
Ribbon cartridge
Figure 1-3 Main parts of printer (front view)
Printer cover
Tractor
Figure 1-4 Main parts of printer (side view)
Power supply inlet
Serial interface
USB interface
Parallel interface
Figure 1-5 Main parts of printer (back view)
★ According to specific interface standards
1.4 Choosing a Place for the Printer
When selecting a place to set up your printer, choose a convenient location that provides the
following:
1. A flat, stable surface.
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2. Adequate room around the printer to allow easy operation and maintenance. Make sure it’s
close enough to the computer for the printer cable to reach, and be sure you can easily
unplug the power cord.
3. Moderate environmental conditions. Select a cool, dry area and protect your printer from
direct sunlight, excessive heat, moisture, or dust.
4. Appropriate power source. Make sure you use a grounded outlet; do not use an adapter plug.
Avoid electrical outlets controlled by timers or wall switches; an interruption in power can wipe
out the information in your computer or printer memory
If you place the printer on a stand, follow these guidelines:
1. Use a stand that supports at least 9 kg (19 lb).
2. Never use a stand that tilts the printer. Always keep it level.
3. Provide enough clearance below the stand and between the legs of the stand so your tractor
paper flows smoothly.
4. Place cables so they do not interfere with paper feeding; secure them to a leg of the stand if
possible.
1.5 Assembling the Printer
Follow the steps in this section to get your printer up and running.
1.5.1 Installing the Paper Feed Knob
1. Insert the paper feed knob into the hole in the printer’s right side. As shown below.
Paper feed knod
Figure 1-6 Install the paper feed knob
Note: The D shape of knob should be corresponding to the D shape shaft inside the
printer case.
2. Push firmly on the knob until it fits against the printer case.
1.5.2 Installing the Ribbon Cartridge
1. Before installing the ribbon cartridge, make sure the printer is turned off.
2. Dismantle the printer cover to the backward position, and then pull up to remove it.
Figure 1-7 Dismantle the printer cover
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3. Dismantle the tear part. Impact the locked piece both sides of tear part, then pull up the
tear part shown as follows.
Tear part
Locked piece
Figure 1-8 Dismantle the tear part
4. Pull the gap adjust lever to the highest position.
5. Slide the printhead to the middle of the printer.
Warning: Never move the printhead while the printer is turned on; this can damage
the printer. Also, if you have just used the printer, let the print head cool for
a few minutes before you touch it.
Figure 1-9 Slide the print head to the middle of the printer
6. Take out the ribbon, take the surface with a knob facing yourselft, and turn the
ribbon-tighten knob in the direction of the arrow to tighten the ribbon, so it is easier to
install.
Figure 1-10 Tighten the ribbon
7. Insert the ribbon cartridge into the printer as the following figure shown; then press both
sides of the cartridge down firmly to fit the plastic hooks into the printer slots.
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DP321 User's Manual
Figure 1-11 Install ribbon cartridge
8. Use hands or other auxiliaries, to guide the ribbon between the print head and metal patch.
Turn the ribbon-tightening knob to feed the ribbon into place, it should not be twisted or
creased.
Metal patch
Print head
Figure 1-12 Guide the ribbon between the print head and metal patch
9. Slide the print head from side to side several times to make sure it moves smoothly.
10. After installing the ribbon, pull the gap adjust lever to the original position, then reinstall
the tear part and close the printer cover.
NOTE: 1. When your printing becomes faint, you need to replace the ribbon cartridge.
Otherwise, the print quality will be affected and the printhead may be
damaged.
2. To remove the old ribbon cartridge, first make sure the power is turned off,
move the printhead to the center of the printer. Then grasp the ribbon
cartridge handle on either side and lift it out of the printer. Install a new one
follow the above steps.
3. Please use the original JMR108 ribbon cartridge, our company will not
guarantee to keep the printer in good repair, when it is damaged by
unauthorized ribbon cartridge.
1.6 Installing the Tractor
There are two positions for the tractor to be installed, one is push installation position (back of
printer), and the other is pull installation position (top of printer). The tractor that installed in the
back of printer is called push tractor, and the one installed in the top of printer is called pull
tractor.
Generally, you can use push tractor when using standard tractor paper. Only in this way, can the
printer use tear function normally. If the print position requires high precision, such as printing on
the paper with forms, you are suggested use pull tractor.
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DP321 User's Manual
1.6.1 Installing the Push Tractor
Take the installing slots on both sides of tractor aim at the installation pin which is in the back of
printer, press forward till it locked into the position. (Shown as the following figure)
Figure 1-13 Install the push tractor
1.6.2 Installing the Pull Tractor
If the tractor has been installed in the push position (back of printer), take down the tractor, unpack
the tear cutter, and install the tractor in the pull position. The concrecte steps are as follows.
1. Make sure the printer is turned off, take down the paper guide, and dial the paper-select lever to
the tractor paper position according to follow figure.
Figure 1-14 Set paper-select lever
2. Take down the push tractor, please follow these steps: Compact the locked piece of the tractor
(shown as the following figure), and pull out the tractor from the printer, take down the printer
cover.
Locked piece
Figure 1-15 Take down the push tractor
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DP321 User's Manual
3. Compact the locked piece of the tear part (shown as the following figure), lift it upwards.
Tear part
Locked piece
Figure 1-16 Take down the tear part
4. Take up the tractor aiming at the installation slot on the top of printer (the slot for the tear part to
be installed), press the tractor until it locked into the slot according to the following figure.
Figure 1-17 Install the pull tractor
1.7 Connect the Power Cord
1. Make sure the power switch on the printer is turned off. It is off when the O side of the switch
is pressed down.
Power switch
Electrical outlet
Power cord
Power supply inlet
Figure 1-18 Turn off the printer
2. Check the label on the bottom of the printer to make sure the voltage required by the printer
matches that of your electrical outlet.
3. If the power cord is attached to the printer, connect it to the power supply inlet on the printer.
4. Plug the power cord into a properly grounded electrical outlet.
Note: 1. If the rated voltage and your outlet voltage do not match, contact your dealer for
assistance. Do not plug in the power cord.
2. Adopt the electrical outlet connecting the ground properly.
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1.8 Running the Self-test
The built-in self-test function demonstrates that the printer is working properly. You can run the
test with either tractor paper or cut-sheets; this section describes the easier way of ASCII
self-test, with cut-sheets.
Note: You should use paper at least 210 mm (8.3 inches) wide to run the self-test;
otherwise, the print head prints directly on the platen.
1. Make sure the printer is turned off and the paper-select lever is pushed back to the cut-sheet
position. Raise the paper guide upright.
Figure 1-19 Set paper select lever
2. While holding down the TEAR button, turn on the printer. Loosen the button after the
POWER indicator blinks and the ONLINE indicator is off, which indicates the printer is out of
paper.
Figure 1-20 Start up self test
3. Slide the left edge guide until it locked in place at the triangular guide mark. Next, adjust the
right edge guide to match the width of your paper.
Figure 1-21 Adjust the right edge guide
4. Slide a sheet of paper down firmly between the edge guides until it meets resistance. The
printer loads the sheet automatically and begins printing when pressing ONLINE button.
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DP321 User's Manual
Figure 1-22 Install cut-sheets
Caution: Always close the printer cover while the printer is printing. The printer cover
helps the paper feed properly.
5. To stop printing temporarily, press the ONLINE button.
6. To end the self test, make sure the printer is not printing. Press LF/FF or LOAD/EJECT
button to eject the sheet; then turn off the printer.
A S C I I Self-test mode
DP321
VX.X
20XX/XX/XX
!"#$%&’( )*+-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`ab
!"#$%&'( )*+-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcd
"#$%&'( )*+-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abc
d
Figure 1-23 ASCII Self-test
NOTE: If the self test did not print satisfactorily, see Chapter 4. If it prints correctly, go on
to the next section.
1.9 Connecting the Printer to Your Computer
The printer configures parallel interface, USB interface or serial interface (According to specific
interface standards). Connect the printer to the computer with the correct cables. Before you
begin, place the printer upright, as shown below. (This makes it easier to connect the cable.)
Serial interface
USB interface
Parallel interface
Figure 1-24 Lay the back of printer upwards
Note: Before connecting the parallel interface or the serial interface, please make sure
the power of the printer is shut down. Only after tighten the cable, could turn on
the printer, or it will damage the printer.
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DP321 User's Manual
1.9.1 Connecting to the Parallel Interface
1. Turn off both the computer and the printer. Plug the parallel cable connector securely into the
printer’s parallel interface. Squeeze the wire clips together until they lock in place on either
side of the connector.
Parallel interface
Figure 1-25 Connect to the parallel interface
2. Plug the other end of the cable into the computer’s parallel interface.
1.9.2 Connecting to the USB Interface
1. Plug the A end of the USB cable (flat shape) into the computer's USB interface.
2. Plug the B end of the USB cable (square shape) into the printer's USB interface.
Note: Don't impact the plug after connecting to the USB cable.
USB interface
Figure 1-26 Connect to the USB cable
1.9.3 Connecting to the Serial Interface
1. Turn off both the computer and the printer. Plug the serial cable connector securely into the
printer’s serial interface. Tighten the screws on either side of the connector. (As shown in
figure1-27)
Serial interface
Figure 1-27 Connect to serial interface
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DP321 User's Manual
2. Plug the other end of the cable into the computer’s serial interface; then tighten the screws on
either side of the connector.
1.10 Installing Driver
Please use the cable to connect the computer with the printer, then turn on the computer and
the printer, put the driver CD into the CD-ROM. Install driver by the following way:
Auto-install way
Double click the file “Setup.exe” in the driver disc, install driver by the following direction.
Note: Auto-install way just work in operating system of Windows2000 or above.
Hand-operated install way
Note: The hand-operated install ways of serial interface and parallel interface are the
same.
The installing steps for Windows 2000/XP/Vista are as follows
1. Click “Start” → “Settings” → “Select Printers”.
2. Click “Add Printer”, then it will show a window of “Add Printer Wizard”, click “Next”, then
please read the select direct carefully, such as, select “Local printer” in the “Local or
Network Printer” window, then click “next”.
3. Come out a window of “Select the Printer Port”, select a usable port. Such as, select “LPT1:
printer port”, click “Next”.
4. Come out a window of “Manufacturers/Printers”, click “Have Disk...”.
5. Come out a window of “Install From Disk”. Please according to the operating system
environment, you should select the path as follow: CD-ROM-“Driver”-“WIN 2000
(XP-Vista-Win7)”, that you can find a file named: DP321.inf, click “Open”, then click “OK”,
click “Next”.
6. Follow the direct click “Next” gradually till the installation is finished.
The installing steps for Windows 7 are as follows:
1. Click “Start” → “Devices and Printers”.
2. Click “Add a printer”, then it will show a window of “Add Printer”, click “Add a local printer”,
and then click “Next”.
3. Come out a window of “Choose a printer port”, select “Use an existing port”, Such as, select
“LPT1: Printer Port”, click “Next”.
4. Come out a window of “Manufacturers/Printers”, click “Have Disk...”.
5. Come out a window of “Install From Disk”. Please according to the operating system
environment, such as Windows 7 operating system you should select the path as follow:
CD-ROM-“Driver”-“WIN2000 (XP-Vista-Win7)”, where you can find a file named: DP321.inf,
click “Open”, then click “OK” to return to the window of “Manufacturers/Printers”, click
“Next”.
6. Follow the direct click “Next” gradually till the installation is finished.
The USB interface installing steps for Windows 2000/XP/Vista/Win7 are as follows:
The following steps are used Windows XP as example. There are slight differences among
different operating systems.
1. Connect an USB cable and turn on the printer.
2. After the computer find out new hardware and finish searching, come out a window of “Add
New Hardware Wizard”, click “Next”.
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DP321 User's Manual
3. Come out a window of “Add New Hardware Wizard”-“Windows operation”, choose “Not
Search, I want to Choose the Setup Driver (D)”, click “Next”.
4. Come out a window of "Manufacturers/Printers", click "Have Disk...”.
5. Come out a window of “Install From Disk”. Please according to the operating system
environment, you should select the path as follow: CD-ROM-“Driver”-“WIN2000
(XP-Vista-Win7)”, where you can find a file named: DP321.inf, click “Open”, then click “OK”
to return to the window of “Manufacturers/Printers”, click “Next”.
6. Follow the direct click “Next” gradually till the installation is finished.
The installing steps for Windows 98 are as follows:
(1)The installing steps with a parallel cable or a serial cable:
1. Click “Start” → “Settings” → “Printers”.
2. Click “Add Printer”, then it will show a window of “Add Printer Wizard”, click “Next”, then
please read the select direct carefully, such as, select “Local printer” in the “Local or
Network Printer” window, then click “Next”.
3. Come out a window of “Click the manufacturer and model of your printer”, click “Have
Disk...”, please click “Browse”, select the path as follow: CD-ROM-“Driver”-“WIN98
(WINME)”, where you can find a file named: DP321.inf, click “Open”, then click “OK”.
4. Come out a window of “Install From Disk”, click “OK”, return to a window of “Add Printer”,
then click “Next”.
5. Come out a window of “Printer port”, select “Available ports”, such as, select “LPT1: Printer
Port”, click “Next”, and then show the printer’s name. If the system is not installed by other
printer driver process, the printer is treated as default printer by the application process of
Window98 environment, click “Next”. Otherwise according to prompt, choose the printer is
default: “Yes”, click “Next”, choose “Yes-(recommended)”, click “Finish”. Come out a
window of “Printer test page completed”, click “Yes”.
6. The printer driver process is installed successfully.
(2)The installing steps with an USB cable:
Note: 1. As the system of Windows 98/ME doesn’t have integrated USB driver control,
please install USB driver before using USB interface printing. Then install USB
printer driver.
2. If it has installed the USB driver, please install the USB printer driver directly as
the following steps.
USB driver installing steps:
1. Connect an USB cable and turn on the printer.
2. After the computer find out new hardware and finish searching, come out a window of “Add
New Hardware Wizard”, click “Next”.
3. Come out a window of “Add New Hardware Wizard”-“Windows operation”, choose “Search
the best driver for the device (recommended)”, click “Next”.
4. Come out a window of “Search for new drivers”, check “Specify a location”, click “Browse”,
select the path as follows: CD-ROM-“Driver”-“【WIN98 (WINME) \ USBdriver】”, then click
“OK”.
5. Return to a window of “Search for new drivers”, click “Next”; Come out a window of “Windows
driver file search for the device”, click “Next”.
6. After the system finishing installing the file automatically, come out a window of “USB print
supported”, click “Finish”.
7. The printer USB driver process is installed successfully.
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DP321 User's Manual
USB printer driver installing steps:
1. Click “Start” → “Settings” → “Printers”.
2. Click “Add Printer”, then it will show a window of “Add Printer Wizard”, click “Next”.
3. Come out a window of “Click the manufacturer and model of your printer”, click “Have Disk...”,
please click “Browse”, select the path as follow: CD-ROM-“Driver”-“WIN98 (WINME)”, where
you can find a file named: DP321.inf “Open”, and then click “OK”.
4. Come out a window of “Install From Disk”, click “OK”, return to a window of “Add Printer”, then
click “Next”.
5. Come out a window of “Printer port”, select “Available ports”, select “JMUSB”, click “Next”,
and then show the printer’s name. If the system is not installed by other printer driver process,
the printer is treated as default printer by the application process of Window98 environment,
click “Next”. Otherwise according to prompt, choose the printer is default: “Yes”, click “Next”,
choose “Yes-(recommended)”, click “Finish”. Come out a window of “Printer test page
completed”, click “Yes”.
6. The printer driver process is installed successfully.
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Chapter 2 Control Panel Operations
You can use the four keys on the control panel to operate your printer.
Figure 2-1 Control pannel
2.1 LED Description
LED
OFF
ON
BLINK
ONLINE (Green)
OFFLINE
ONLINE
Micro-Adjust
POWER (Red)
TURN OFF
TURN ON
PAPER OUT or ERROR
LED 1, 2
Indicate the current printing speed
2.2 Basic Control Panel Operations
2.2.1 In the Tractor Paper Mode
TEAR
1. In the offline mode, if the paper is at the print position, press TEAR key once and the printer feeds
paper to the tear position.
2. In the offline mode, if the paper is at the tear position, press TEAR key once and the printer ejects
paper to the next page or the printing home position of the current page.
LF/FF
In the offline mode, if the paper is at the print position, press the LF/FF button once (less than 0.5
second), the printer will feed the paper one line base on line spacing current setting. Alternatively, hold
the LF/FF button down, the printer will continuously feed the paper one page.
LOAD/EJECT
1. When the paper is at the ready position, press LOAD/EJECT once, the paper will be fed into the
printing home position automatically.
2. When the paper is at print position, press LOAD/EJECT button once in offline mode, if the ejectable
length of the paper is longer than the length of one sheet, the printer will eject the paper one page. If
the ejectable length of the paper is shorter than the length of one sheet, the printer will eject the
paper to ready position.
3. When the paper is at the tear position, press LOAD/EJECT once, the printer will eject the cut-sheet
paper.
ONLINE
1. If the printer has loaded paper in the offline mode, press the key to enter ONLINE mode, the
ONLINE indicator is on and the printer enters into the print mode.
Press this key in the online mode, the printer is offline, ONLINE indicator is off and the printer can
not print.
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DP321 User's Manual
2. If the paper is at the tear position in the offline mode, press ONLINE button, the printer will go back
to the printing home position of the current page or next page.
2.2.2 In the Cut-Sheet Mode
LF/FF
If the paper is at the print position in the offline mode, press the LF/FF button once (less than 0.5
second), the printer will feed the paper one line base on line spacing current setting. Alternatively, hold
the LF/FF button down, the printer will eject the paper until the cut-sheet is entirely ejected.
LOAD/EJECT
If the paper is at the print position in the offline mode, press the LOAD/EJECT button, the paper will be
entirely ejected from the printer.
ONLINE
If the printer has loaded paper in the offline mode, press the key to enter ONLINE mode, the ONLINE
indicator is on and the printer enters into the print mode.
Press this key in the online mode, the printer is offline, ONLINE indicator is off and the printer can not
print.
2.2.3 Print Speed
1. Print speed sets print speed. In the offline mode, long holding ONLINE for three seconds until
“online” indicator blinks, and printer beeps once.
2. At the same time,holding print speed can choose speed indicated on control panel. And the two
indicators “on” (●) and “off” (●) show the chosen print speed.
Indicator
1
2
Print speed
Normal
●
●
High speed
●
●
Super high speed
●
●
3. ONLINE for saving and exit the setting state.
2.2.4 Micro-Adjust
1. After turning on the printer, install tractor paper properly using push tractor and feed paper to
the printing home position (or tear off position).
2. Hold the ONLINE button 3 seconds till the ONLINE indicator blinks with a beep in the offline
mode.
3. Press 〖↑〗or〖↓〗 button, with micro-feeding paper upwards or micro-ejecting paper
downwards.
4. Press the ONLINE button again to save the setting and quit the alternate mode after finishing
adjusting. Before adjusting again, the printing home position or the tear position will be effective
all the time. After the tear position is adjusted, press ONLINE button and you can send
commands to print. Only after the printing home position is adjusted, the printer ejects all the
paper and feeds paper again, does it print.
The ways of printing home position adjusted between cut-sheet and tractor paper are the same.
Note: The adjusted range of printing home position is from -18/60 inch to +60/60 inch (base
on default position set by the factory).
The adjusted range of tear position is from -15/60 inch to +15/60 inch (base on
default position set by the factory).
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DP321 User's Manual
2.2.5 Feed Paper to the Tear Position
1. Turn on the printer, hold the ONLINE button 3 seconds till the ONLINE indicator blinks with a
beep in the offline mode.
2. Hold the TEAR button 3 seconds that you can switch the function of feeding paper to the tear
position automatically ON or OFF.
2.2.6 Other Functions of the Panel
Turn on the printer while holding some buttons, and then the printer will enter the special mode.
Key
Function
ONLINE + POWER
Change factory setting, on online
LOAD/EJECT to access to setting mode.
LOAD/EJECT + POWER
Chinese self-test mode
LF/FF+ POWER
Print pin test for quality mode
TEAR + POWER
English self-test mode
TEAR+LOAD/EJECT+ POWER
Hex dump print mode
mode
press
2.3 Paper Select Lever
Set paper select lever toward the cut-sheet or tractor paper position to select cut-sheet mode or
tractor paper mode.
Figure 2-2 Paper-select lever
2.4 Paper Feed Knob
The paper feed knob is used to feed paper or eject paper manually.
2.5 Adjusting the Gap Adjust Lever
The gap adjust lever lets you specify the correct setting for your printing material. It is factory-set
for standard office paper. Here’s how to change the setting for special papers:
Figure 2-3 Gap adjust lever
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DP321 User's Manual
Use the table below to select the appropriate paper thickness.
Copies (including original)
Lever position
(Reserved)
-1
Standard paper (cut-sheets or tractor papers)
Multi-part forms
Envelopes
0
2
1
3
2
4
3
20-pound
4
24-pound
5
(Reserved)
6
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DP321 User's Manual
Chapter 3 How to Use the Printer
Here are the steps of using printer:
1. Assemble the printer as the chapter 1, connect the printer to your computer and install the driver
correctly.
2. Load the correct type of paper.
3. Set the printer if necessary.
4. Send the print command to the printer to print.
3.1 Installing Print Paper
In addition to printing on cut-sheets and tractor papers, your printer can also print on a wide variety of
paper types, including multi-part forms, labels, and envelopes.
Caution: When printing on multi-part forms, thicker-than-normal paper, labels, or envelopes,
make sure your software program settings keep the printing entirely within the
printable area. Printing past the edge of these papers can damage the print head.
Please print within the printable area while printing. For information on the printable area, see the
Appendix A for instructions.
3.1.1 Printing on Cut-Sheets
1. Make sure the printer is powered off, and open the cover of the printer, select the correct GAP of
the printer thought the gap adjust lever refer to the Gap Adjust Lever.
Figure 3-1 Adjust gap adjust lever
2. Close the cover, and set paper select lever toward the cut-sheet position.
Figure 3-2 Adjust paper-select lever
3. Raise the paper guide upright, and turn on the printer.
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DP321 User's Manual
Figure 3-3 Raise the paper guide upright
4. Slide the left edge guide until it locks in place at the triangular guide mark. Next, adjust the right
edge guide to match the width of your paper. As shown below.
Figure 3-4 Adjust the paper guide
5. Slide a sheet of paper down firmly between the edge guides until it meets resistance. The printer
loads the sheet and begins printing automatically. As shown below.
Figure 3-5 Insert a cut-sheet
6. If necessory, set the top-of-form position as shown in Micro adjust.
Note: Don’t feed the paper with paper feed knob, or it will influence the consistency of paper-in
position.
3.1.2 Printing on Tractor Papers
If you use the tractor paper, you must decide which tractor to be installed. Then you install the
tractor in the corresponding way.
For easy to switch between printing on cut-sheets and tractor paper, or easy to tear off tractor
paper sheet-by-sheet, you should use the tractor in push position.The printer comes with the
tractor installed in this position at the factory settings.
If you want to print on labels, you should use the tractor as a pull tractor.
You can use a push tractor and a pull tractor (optional) at the same time to strengthen the function
of dealing with the tractor papers, which is fit for the printing requiring high precision in the print
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DP321 User's Manual
position, such as continuous forms with printed tables, multiple sheets and labels.
Here’s how to load tractor paper:
Printing in the push tractor position
1. Make sure the printer is turned off. Remove the paper guide and place the paper-select lever in
the tractor paper position. Open the printer cover, adjust the gap adjust lever base on the
paper type.
Figure 3-6 Adjust gap adjust lever
2. Make sure the tractor is installed correctly (refer to chapter 1).
3. Release the sprocket units by pulling the sprocket locks upwards.
Figure 3-7 Release the sprocket
4. Slide the left sprocket unit using the scale on the printer as a guide. The printer prints to the
right of the position marked 0. Push the sprocket lock lever back to lock it in place. Then slide
the right sprocket unit to match the width of your paper, but do not lock it. Move the paper
support so it is midway between the sprocket units.
Figure 3-8 Adjust the position of the sprockets
5. Make sure your paper has a clean, straight leading edge. Open the sprocket covers. Fit the first
holes of the paper over the sprocket pins and then close the sprocket covers. Slide the right
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DP321 User's Manual
sprocket unit to remove any slack in the paper and lock it in place. Now the paper is in the
ready position.
Figure 3-9 Load the continuous paper in the tractor
Caution: Only paper jams are cleared when the printer is turned off, can use the knob
on the right side of the printer. Otherwise, you may damage the printer or
change the top-of-form position.
6. Hold the paper guide horizontally and install it according to the follow figure, then block it in the
direction shown by the arrow.
Figure 3-10 Install paper guide
7. Slide the left and right edge guide to the center until they stops at the triangle shaped guide
mark.
Figure 3-11 Adjust the position of paper guide
8. Make sure the printer cover is closed. Turn on the printer, and press LOAD/EJECT to feed
paper. You can adjust the printing home position of the page laypout according to Micro adjust
of top of form position and tear off position. When the printer receives data, it begins printing
automatically.
Note: Do not use the knob to adjust the paper-in position due to the micro-range is limited.
When the adjustment exceeds the up-limit or down-limit, the beeper beeps and the
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DP321 User's Manual
position can not be adjusted for a further time. The position is in effect before next
adjustment. (The margin set in the software can cover this adjustment, so you had
better adjust the printing home position with the software.)
9. When you finish printing (the printer receives no data for several seconds) the printer feeds the
perforation of the tractor paper to the edge of the printer cover so that you can tear off the last
sheet.
Note: Set the auto tear off function in the Print Setting mode on. Otherwise, the printer
does not feed the perforation to the edge of the printer cover automatically.
10. If the perforation and the edge of the printer cover do not match, you should adjust the
paper position following the steps in “Micro adjust” and tear down the paper having been
printed.
When you send print data again, the paper automatically feeds back to the printing home
position and ready to print.
How to switch tractor paper to cut-sheet paper
Firstly, tear down the tractor paper having been printed, then hold LOAD/EJECT button to eject the
paper in the offline mode. Pull the paper-selected lever to the cut-sheet position, and load the
cut-sheet according to chapter 3.1.1.
Caution: Make sure tractor paper having been printed is teared off before ejecting the printer,
as too many pages ejected can cause paper jammed.
Printing in the pull tractor position
1. Turn the printer off; then remove the paper guide. Pull the paper-select lever forward to the
tractor paper position. Remove the printer cover and tear part and adjust the gap adjust lever
according to the paper type.
2. Make sure the tractor installed correctly (refer to chapter 1).
3. Release the sprocket units by pulling the sprocket locks upward shown as figure 3-12.
Figure 3-12 Release the sprocket units
4. Insert the paper (the printing side is faced down) into the paper slot as shown below and pull
it up. Position the paper using the scale on the printer as a guide. The printer prints to the
right of the position marked 0.
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DP321 User's Manual
Figure 3-13 Insert the tractor paper into the paper slot
5. Slide the left sprocket unit so that its sprockets match the position of the holes in the paper
and lock the unit in place. Then slide the right sprocket unit to match the width of your paper,
but do not lock it. Move the paper support midway between the two sprocket units.
Figure 3-14 Adjust the position of the sprocket
6. Make sure your paper has a clean, straight leading edge. Open the sprocket covers. Fit the
first holes of the paper over the sprocket pins and then close the sprocket covers. Slide the
right sprocket unit to remove any slack in the paper and lock it in place.
Figure 3-15 Load paper in the pull tractor
7. To separate the incoming paper from the printed paper, attach the paper guide. Hold it
horizontally and fit its notches over the printer’s mounting posts. Then slide the paper guide
toward the back of the printer until you feel it click.
8. Slide the left and edge guides to the center until it stops at the triangle shaped guide mark.
9. Make sure the printer cover is closed. Then turn on the printer. When the printer receives data,
it begins printing automatically.
When using push tractor and pull tractor at the same time
1. Turn the printer off; then remove the paper guide. Pull the paper-select lever forward to the
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DP321 User's Manual
tractor paper position. Remove the printer cover, adjust the gap adjust lever according to the
paper type.
2. Make sure the tractor installed correctly (refer to chapter 1).
3. Load the tractor paper on the sprocket of the push tractor refering to “Printing in the push
tractor position”.
4. Turn on the printer, press LOAD/EJECT button to load the paper automaticly and the print
head is at the printing home position of the first page. Adjust the printing home position of page
layout if necessary. Hold LF/FF button, the printer feeds one page automatically.
5. Release the sprocket lock of the pull tractor and open the sprocket cover. Pull straight the
paper upwards, adjust the left and right sprockets unit they match the width of your paper. Then
clip the perforation of the paper into the sprockets of the pull tractor, lock the prockets at last.
The paper should be without twisted.
Figure 3-16 Adjust the position of the pull tractor
6. If the perforation of the paper is not match with the sprocket of the pull tractor when tightening
the paper lengthways, then you can do as follows:
1) Pull the paper select lever backward to the cut-sheet position.
2) Turn the paper feed knob until the paper is tightened lengthways.
3) Pull the paper select lever forward to the tractor paper position.
7. Reinstall the paper guide and printer cover again.
8. The printer begins printing automatically when receiving print commands.
3.1.3 Multi-part Forms
You can use the built-in tractor to print on carbonless multi-part forms of up to four parts (one
original plus three copies). Before you print on the forms, set the gap adjust lever as described in
the previous section. These tips will help you get good results:
1. Lift up the paper guide as figure 3-17 shown, or it may lead to paper jam when printing.
2. Never load multi-part forms joined by metal staples, tape, or continuous gluing.
3. Make sure the print contents are all within the printable area when printing multi-part forms, or
it may damage the print head. (See the printable area in Appendix)
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DP321 User's Manual
Figure 3-17 Raise paper guide
3.1.4 Labels
You must use the tractor as a pull tractor to print on labels. Keep these tips in mind:
1. You load labels the same way you load tractor paper, except that thegap adjust lever should be
set to 1.
3. Because labels are especially sensitive to temperature and humidity, use them only under normal
operating conditions.
4. Make sure the printing stays entirely within the printable area. (See the Appendix for
specifications.)
5. Do not leave labels loaded in the printer between jobs; they curl around the platen and may jam
when you resume printing.
6. Remove the labels from the printer, tear off the fresh supply at the rear of the printer; then press
LF/FF to advance the remaining labels out of the printer.
Caution: Never feed labels backward through the printer; they can easily peel off the backing
and jam the printer. If a label does become stuck in the printer, contact your dealer.
3.1.5 Envelopes
The way of installing envelopes is the same of cut-sheet. Keep the following tips in mind.
1. Before loading an envelope, set the gap adjust lever to position 4 or 5.
2. To load an envelope, push it firmly and hold it until it feeds into the printer.
Figure 3-18 Insert the envelop into the paper guide
3. Use envelopes only under normal temperature and humidity conditions.
4. Make sure the printing stays entirely within the printable area. The print head must not go past the
left or right edge of the envelope or other thick paper. (See the Appendix for specifications.) It’s a
good idea to print a test sample using a normal single sheet of paper before you print on the
envelopes.
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DP321 User's Manual
3.2 Using the Printer Setting Mode
3.2.1 To Print the Current Settings
1. Press the ONLINE button on the control panel as well as turn on the printer. The print head
returns with the printer beeping once. If the ONLINE indicator is off and the power indicator
blinks, it can be indicated that there is paper out.
2. Set the paper select lever to the proper position.
3. When you use cut-sheet paper, after load the cut-sheet in the paper guide, it will print out the
current setting and facility operation guide on control panel immediately. When you use the
tractor paper, once you press LOAD/EJECT button, the printer starts printing the current setting
and facility operation guide on control panel.
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DP321 User's Manual
Current Setting Report
VX.X-XXX
XXXX/XX/XX
SYSTEM SETUP
LANGUAGE
ENGLISH
CHINESE
EMULATION
EPSON
IBM
CHAR. MODE
ASCII
CHINA
ROMAN
10 CPI
6.7 CPI
SANS SER
12 CPI
7.5 CPI
15 CPI
PROPORTIONAL
CHARACTER
FONT
ENG PITCH
CHI PITCH
U. S. A.
FRANCE
GERMANY
U. K.
DENMARK1
SWEDEN
ITALY
SPAIN 1
JAPAN
NORWAY
DENMARK2
SPAIN 2
LATIN AM
KOREA
HOLAND
GRAPHICS
TURKEY
CHARACTER SET
LEGAL
ITALICS
IBM CHAR TBL
SET 1
SET 2
INTL CHAR SET
CODE PAGE
U. S. A.
MULTI
PORTUGAL
CANADA
NORWAY
ICELAND
BRASCII
ABICOMP
ROMAN 8
ISO LTN1
PC858
ISO LTN9
ARAB NLS
WIN 1256
TURKEY
WIN LAT1
CYRILLIC
RUSSIAN
THAI
VIETNAM
6 LPI
3 INCH
8 LPI
3.5 INCH
11/3 INCH
4 INCH
5 INCH
5.5 INCH
LETTER
A4
12 INCH
2400 BPS
1200 BPS
PAGE LAYOUT
LINE SPACING
FORM LENGTH
7 INCH
8.5 INCH
FORM LOCK
OFF
ON
PAGE SKIP
OFF
ON
COMPRESS PRINT
NORMAL
75%
50%
PRINT DIR
PRT-SPEED
AUTO LF
BI-DIR
NOR-SPEED
OFF
UNI-DIR
HI-SPEED
ON
AUTO
SUP-SPEED
TEAR OFF
TEAR POS
OFF
TEARER
ON
HEAD TOP
PIN SWITCH
OFF
ON
BAUD RATE
19200 BPS
9600 BPS
4800 BPS
PARITY
NONE
ODD
EVEN
DATA BIT
8 BIT
7 BIT
STOP BIT
1 BIT
2 BIT
PROTOCOL
XON/XOFF
DTR
6 INCH
PRINT SETUP
SERIAL 1/F
Please press the ONLINE key, ensure the online light is on, then hold down
the EJECT/LOAD key about 3 seconds to enter SETUP MENU SYSTEM.
Figure 3-19 Print out the current menu setting
Note: The currect settings are underlined.
When you select compress printing in the setup menu, high speed printing is invalid.
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DP321 User's Manual
„
Input the setup menu system
1. The printer is in online mode (ONLINE light is on). Holding the LOAD/EJECT key for 3
seconds.
z
The power light and online light blink twice at the same time to indicate enter into the setup
menu mode.
z
Firstly, the printer prints out the title and main menu, as shown below. The underlined items are
the default settings. The print head stays under the default settings.
SETUP MENU SYSTEM
Use the LOAD/EJECT key to point the print head to the desired setting.
Use the LF/FF key to confirm the current setting
Use the ONLINE key to go back the previous menu (Press and hold the ONLINE key to go
back the main menu).
Press and hold the TEAR key to save settings and exit.
New settings will be boldfaced.
Current settings are
CHARACTER
PAGE LAYOUT
PRINT SETUP
SERIAL I/F
HEAD PIN
Figure 3-20 Setup menu system
2. Use the LOAD/EJECT key to point the print head to the desired setting.
Use the LF/FF key to enter submenu or confirm the current setting
Note: The newly settings are shown in boldfaced.
Use the ONLINE key to go back the previous menu (Press and hold the ONLINE key to go
back the main menu).
Press and hold the TEAR key to save settings and exit.
3. After finish setting, turn off the printer directly to give up the modified setting; or press the TEAR
down to save the setting and exit the setup menu setting.
4. Turn off the printer, and turn on again.
3.2.2 Online-aptitude Parameter Settings
DP321 supports the function of online-aptitude parameter settings, which can be set in the PC
with the driver installed in.
The concrete setting steps are shown as follows:
1. Make sure that the host and the printer are connected with a cable and both the host and the
printer is turned on, the printer should be online as well.
2. Click “Start” → “Settings” → “Printers”.
3. Right click “CD-R King DP321” in the “Printers”, select “Properties”.
4. Click “Device Property” in the property page.
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5. The setting way is corresponding with that of printer menu system. In the “Printer Settings” layout,
select the first class menu in the combobox of “Select Printer Setting Class”, select the second
menu in the “Configuration” and set the item in the current parameters list.
6. Click the button “Reset All” to reset all the parameters to be the driver’s default, but not change
the printer’s settings.
7. When setting the parameters: you can click “Set Item” to save the current settings after setting
each item, or you can also click “Set All Items” after setting all parameters. After clicking “Set All
Item” or “Set Item”, the parameter’s instruction will be sent to the printer.
8. The printer’s parameter settings are changed at once after receiving the instruction and the
printer does not need to restart.
9. After finishing settings, click “OK”, exit the “Properties” window.
3.3 Explaining Menu Terms
1. LANGUAGE
Choose the language set menu, menu content according to setting of the language style to
print.
2. EMULATION
Select EPSON ESC/PK2 or IBM 2391 emulation.
3. CHAR. MODE
Select the ASCII or Chinese character mode.
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DP321 User's Manual
4. FONT
Set the font for the printer to use in the absence of any font control instructions from your
software.
5. ENG PITCH
Set the pitch to determine the horizontal spacing of the printed English.
6. CHI PITCH
Set the pitch to determine the horizontal spacing of the printed Chinese.
7. INTL CHAR SET
Select international character.
8. CHARACTER SET
Select character set into Italic Character Table or Graphic Character Table.
9. IBM CHAR TBL
Select SET 1 or SET 2 character table.
10. CODE PAGE
Select a code page.
11. LINE SPACING
Set the vertical spacing of the printed characters. You can set it to either 6 LPI (the default
setting) or 8 LPI.
12. FORM LENGTH
You can set the page length to 3, 3.5, 11/3, 4, 5, 5.5, 6, 7, 8.5, 11, 12, or 70/6 (the length of A4
paper) inches.
13. FORM LOCK
Pages long setup instructions invalid.
14. PAGE SKIP
When this function is set valid, the printer will leap over the page skip during printing, it will
leave a one inch margin in the bottom of the current page and the top of the next page. Most of
the software will set the margin at the top and bottom of the page itself, so you just use this
function when the software doesn’t offer this margin. This function is unvalid for cut-sheets.
15. COMPRESS PRINT
Select compressed print mode or normal print mode.
16. PRINT DIR
Print direction mode contains one-way、bidirectional and automatic mode. When default option
is automatic mode, print direction is bidirectional. Only choosing “automatic mode”, print
direction instruction is in effect. If choosing “one-way” or “bidirectional” mode, print direction
instruction is invalid.
17. PRT-SPEED
Select mimeograph speed.
18. AUTO LF
When this function is on, each carriage will advance one line of the page. If you don’t want your
fonts with double spacing, select this function “OFF”; if the printed content are superposed, you
should turn this function on.
19. TEAR OFF
When you use the push tractor, the printer can deed the tractor paper to tear off position with
this function, it is easier for users to tear off the printed page. When you use the pull tractor,
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DP321 User's Manual
please turn off this function.
20. TEAR POS
Users can select the tear off position according to the requirement.
21. PIN SWITCH
Select pins switch mode. The printer auto switches the different pin to print table line.
22. BAUD RATE, PARITY, DATA BIT, STOP BIT, PROTOCOL
All these items are valid when using serial interface. The settings of printer and computer
should be the same.
3.4 Restore the Default Settings
1. Hold on TEAR, LOAD/EJECT and LF/FF keys on the control panel at the same time, and then
turn on the printer. The LEDs of the PAPER OUT and ONLINE on the control panel blink 3 times
respectively at the same time and the printer makes two beeps to confirm that the printer’s
factory settings have been restored.
2. Lossen the keys and switch the printer off and on again.
3. After these steps, the printer’s factory settings work.
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DP321 User's Manual
Chapter 4 Problems and Solutions
4.1 Problems and Solutions
Most problems you may encounter while operating your printer have simple solutions.
You can check the operation of your printer using the self test. See “Running the Self Test” on
page 1.6. If the self test works properly, the problem probably lies in the computer, the software, or
the interface cable. If the self test does not work, contact your dealer or qualified service person
for assistance.
Note: Press LOAD/EJECT button and turn on the printer, the printer will run the Chinese
self-test.
Press TEAR button and turn on the printer, the printer will run the English self-test.
If you are an experienced user or a programmer, you can print a hexadecimal dump to
isolate communication problems between the printer and computer. To print a hex dump,
turn off the printer. Install the paper properly, next, hold down the LF/FF and TEAR
buttons while you turn on the printer. Then send data from your computer. The printer
prints all the codes it receives in hexadecimal format.
4.2 Power Supply
Power is not being supplied normally.
Phenomenon 1: The lights on the control panel do not go on and the printer does not work.
Solutions:
1. Check that the power cord is properly plugged into the electrical outlet.
2. If the electrical outlet is controlled by an outside switch or automatic timer, use another outlet.
3. Plug another electrical device, such as a lamp, into the outlet to determine whether the outlet is
operating properly.
Phenomenon 2: The lights come on briefly and then go off. The lights stay off even when
the power is turned on again.
Solutions: Check whether the printer’s rating volage is matched with the power cord. If not,
unplug the power cord immediately and contact your dealer or a specified CD-R King
service center for advice. Do not plug the power cord to the electrical outlet again.
4.3 Printing
The printer does not print.
Phenomenon 1: The Online light is on but nothing is printed.
Solutions:
1. Check that the Driver is installed properly for your printer, as described on “Installing the
Printer Driver”. Check the driver’s printer settings.
2. Check both ends of the interface cable. Make sure the cable meets both the printer and
computer specifications.
Phenomenon 2: The Online light is off and the power light blinks, the printer beeps once.
Solutions: The printer may be out of paper. Load paper in the printer.
Phenomenon 3: The printer sounds like it is printing, but nothing is printed.
Solutions:
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DP321 User's Manual
1. The ribbon cartridge may not be installed properly. See “Installing the ribbon cartridge”.
2. The ribbon may be worn out. Replace the ribbon.
3. Check whether the gap adjust lever is too high, if so, please set the gap adjust lever to the
corresponding position according to the paper thickness.
Phenomenon 4: The printer makes a strange noise.
Solutions:
1. Turn off the printer and check for a paper jam, a ribbon jam, or other problems.
Phenomenon 5: The beeper sounds several times and the ONLINE indicator is off.
Solutions:
1. Switch off the printer and power on again.
2. If the ONLINE lindicator stays off, check for a paper jam or ribbon jam. If it does, turn the
printer off and clear the jam.
3. If an error occurs when you switch between cut sheets and tractor paper, make sure the
paper select lever is in the correct position.
4. If the printer still does not work correctly, turn off the printer and contact your dealer or a
specified CD-R King service center.
z The print is faint or uneven
Phenomenon 1: Printed characters have parts missing at the top or bottom.
Solutions: The ribbon cartridge may not be installed properly. See section 1.5.2.
Phenomenon 2: The printout is faint.
Solutions: The ribbon may be worn out. Replace the ribbon.
z The ribbon can not move smoothly.
Solutions: The ribbon may be worn out. Replace the ribbon.
z Dots are missing in printed characters or graphics
Phenomenon 1: A line of dots is missing in the printout.
Solutions: The print head may be damaged. Stop printing and contact your dealer or a specified
CD-R King service center. To have the print head replaced.
Phenomenon 2: Dots are missing in random positions.
Solutions: The ribbon may be damaged. Replace a new one.
z Printed characters are not what you expected
Phenomenon 1: The fonts or characters you sent with your software did not print.
Solutions: Check whether the driver is correctly configured for your printer. For instructions, see
“Installing the printer driver”.
Phenomenon 2: The font selected on the control panel can not be printed.
Solutions: Your software may be overriding your control panel setting. Use the font setting in your
software program.
z The print position is not what you expected
Phenomenon 1: The original print position is not correct or the bottom part of one page is
printed at the top of the next page.
Solutions:
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DP321 User's Manual
1. It is also possible to adjust the loading position using the LF/FF button in the micro adjust mode.
To use micro adjust, see “Micro-Adjust”.
2. Check the page length set by your software and adjust it in the sofeware or in the printer to
match the paper length.
Phenomenon 2: Regular gaps occur in the printout.
Solutions: Skip-over-perforation may be on. Set skip-over-perforation to off in the printer setting
mode. See “Changing the printer settings”.
4.4 Paper Handling
z Cut-sheets do not be fed properly
Phenomenon 1: Paper does not feed.
Solutions:
1. Tractor paper may be left in the printer. Remove the tractor paper. Set the paper-select lever
to the cut-sheet position. Insert a new sheet.
2. May be the sensor can not check there is paper if there is no tractor paper in the printer and
the paper-select lever is in the proper position. Try to move the paper a little left to make sure
to touch the paper feed sensor.
Phenomenon 2: Paper feeding is crooked or the paper jamed.
Solutions: Turn off the printer and pull out the jamed paper. Reinsert a piece of cut-sheet
straight into the paper guide, and adjust the paper guide to match with paper width.
Make sure that the printer cover is closed, and power on again.
Phenomenon 3: Paper does not eject completely.
Solutions:
1. Use the LF/FF button to eject the page.
2. Make sure the printer cover is closed.
3. The paper may be too long. Check whether the paper used meets the specifications specified
in the Appendix, and the using paper must be within the specified range. See the paper
specifications in the Appendix.
z Tractor paper does not feed properly
Phenomenon 1: The tractor does not feed the paper.
Solutions:
1. Check that the paper-select lever is pulled forward to the tractor paper position. If not, move
the lever to the correct position.
2. If this problem still can not be sloved. The cause may be that the paper has come off the
tractor. Reattach the paper to the tractor.
Phenomenon 2: Paper feeding is crooked or the paper jamed.
Solutions:
1. Make sure the paper guide is in the upright position.
2. Make sure the position of your paper supply can not prevent it from feeding vertically.
3. Make sure your paper supply is positioned within 1 meter (3 feet) off the printer.
4. Make sure the printer cover is closed.
5. Make sure the edge guide positions are correct. Position the edge guides at the triangle
guide marks.
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DP321 User's Manual
6. Check that the holes on the both sides of the paper are aligned with each other. Also, make
sure the sprocket units are locked and their covers are closed.
7. Check whether the paper specifications meet the standard request according to the Appendix
A.
Phenomenon 3: The paper does not eject completely.
Solutions:
1. May be the page length is too long. When using the pull tractor, tear off the paper having
entered the printer, then press the LF/FF button to feed the paper forward. When using the
push tractor, tear off the last printed paper, then press the LOAD/EJECT button to feed the
paper backward.
2. Please make sure the paper length is within prescribed range. (Refer to the paper
specifications in Appendix A)
Phenomenon 4: When you switch between cut sheets and tractor paper, the beeper sounds
several times and the online indicator is off.
Solutions: There is paper left in the paper in channel while you change the paper select lever
position. Return the paper select lever to the previous position and eject the paper.
Then change the paper select lever position again.
4.5 Alignment Adjust Mode
Enter the alignment adjust mode to improve the print quality when the printer is used for a long
time.
Note: When the gap adjust lever is in the position of 2 or above, the printer is in copy mode
automatically. Users can set the gap adjust lever according to specific paper type,
then adjust the alignment following the steps below:
1. Turn on the printer, make sure the printer is paper in then turn off the printer.
2. The way to enter alignment adjustment mode:
In online mode, press down the LF/FF and TEAR buttons at the same time until the power light
and online light blink simultaneously, the printer enters the alignment adjustment mode (the
copy and not-copy alignment modes are adjusted dividually). Then the printer prints out the
current alignment states.
3. After entering the alignment adjust mode, press the following keys to adjust the degree of
alignment:
EJECT/LOAD
Each press this key, the even line will move left with one step (the
maximum is 30 steps)
LF/FF
Each press this key, the even line will move right with one step (the
maximum is 30 steps)
TEAR
Switch to the next DPI adjust state
ONLINE
Store the current settings (The power light and online light blink several
times simultaneously.
4. Restart the printer and exit the alignment adjust mode.
Note: Alignment adjust mode will affect the printing quality, think over before adjust it and
strict to the instructions while adjusting.
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DP321 User's Manual
Chapter 5 Printer Maintentance
5.1 Printer Cleaning
Carriage shaft
Figure 5-1 Printer cleaning
Periodical cleaning and cleaning tool
Periodical cleaning: every 6 months or 300 working hours
Cleaning tool: Dry cloth (Use soft cloth while cleaning metal parts)
Cleaning carriage shaft
There is a layer of oil covered on the carriage shaft which guarantees the carriage runs smoothly.
But the oil is easy to absorb dust, please clean the dust with soft cloth first, and then add proper lube
(NYE180 lube of NYE Company is recommended), move print head back and forth to make lube
scattered.
Cleaning the form feed path
Wipe off wastepaper, clean dirt and dust.
Note: 1. Turn off printer and pull out the power cord before cleaning.
2. Being used under dust circumstance, the carriage shaft may stack much dust and
affect the print quality.
3. If you have just finished using the printer, let the print head cool for a few minutes
before you touch it.
4. Please use a soft cloth for cleaning, do not use combustible solvent.
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DP321 User's Manual
Appendix A Specifications
A.1 General
Item
Description
Type
9 Pin Dot Matrix Impact Printer
Print direction
Uni-directional or bidirectional logic seeking
Number of columns
80 columns (10 CPI)/ 203.2 mm
ASCII
Print speed
Normal peed
High speed
Super high speed
(NLQ)
(DRAFT)
(SUPER-DRAFT)
10 CPI
56 CPS
225 CPS
300 CPS
12 CPI
67 CPS
270 CPS
337 CPS
Normal speed
Chinese
Print head
Resolution
Character set
High speed
6.7 CPI
37 CPS
75 CPS
7.5 CPI
42 CPS
84 CPS
Diameter of wire: 0.3 mm
Life: 400 million dots/wire
240 x 144 dpi (Max.)
ASCII: 17 international character sets (U.S.A, FRANCE, GERMANY, U.K., DENMARK1, SWEDEN,
ITALY, SPAIN 1, JAPAN, NORWAY, DENMARK2, SPAIN 2, LATIN AM, KOREA, LEGAL,
HOLAND, TURKEY)
Chinese: GB 18030
Code
Fonts
Bar code
Character pitch
Line space
Paper feed Speed
20 variety: U.S.A, MULTI, PORTUGAL, CANADA, NORWAY, ICELAND, BRASCII, ABICOMP,
ROMAN 8, IS0 LTN1, PC858, ISO LTN9, ARAB NLS, WIN 1256, TURKEY, WIN LAT1,
CYRILLIC, RUSSIAN, THAI, VIETNAM
ASCII: DRAFT, ROMAN, SANS SER
Chinese: GB 18030 song ti
EAN-13, EAN-8, Interleaved 2 of 5, Matrix 2 of 5, Industrial 2 of 5, Code 39, Code 128 B, Code 128
C, NW-7
ASCII: 10 CPI, 12 CPI, 15 CPI, proportional
Chinese: 6.7 CPI, 7.5 CPI
1/6 inch, programmable in 1/432 inch increments
Normal mode: 3 inches per second (Continuous feed)
63ms formfeed one line (1/6 inch)
Copy mode: 3 inches per second (Continuous feed)
63ms formfeed one line (1/6 inch)
Emulation
EPSON ESC/PK, IBM 2391
Parallel interface: Centronics (IEEE1284 NIBBLE Mode)
Interface
USB interface: USB 2.0 Full-Speed
Serial interface: RS-232C
★ According to specific interface standards
Input Buffer
Ribbon
132 KB
Model: JMR108 (or EPSON LX-300+II—#8750)
Life: 3 million characters (draft mode)
Noise
<53 dB (A) (ISO7779 standard)
Control panel
The control panel consists of four keys and four LED indicators.
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DP321 User's Manual
Cut sheet: Feed paper by friction
Paper feed type
Tractor paper: Feed paper by drive tractor
Feed paper by draught tractor
Cut sheet (Feed by tractor):
Width: 148 ~ 257 mm
Thickness: 0.065 ~ 0.14 mm
Weight: 52 ~ 90 g/m
2
Tractor paper (Feed from rear to front):
Width: 101.6 ~ 254 mm
Total Thickness: 0.065 ~ 0.39 mm
Weight: Single paper 52 ~ 82 g/m
2
Multiple paper Every page 40 ~ 58 g/m
Paper specification
2
Not dry gum label (Feed from rear to front):
Width: Mount 101.6 ~ 254 mm
Least label 63.5 × 23.8 mm
Thickness: mount 0.07 ~ 0.09 mm
Total thickness: 0.16 ~ 0.19 mm
Weight: 68 g/m
2
Envelope (Feed by tractor) :
Dimension: NO.6: 166 mm × 92 mm
NO.10: 240 mm × 104 mm
Thickness: 0.16 ~ 0.52 mm
Weight: 45 ~ 91 g/m2
Max paper thickness
0.39 mm
Copy
Original + 3 copes
Physical dimensions
366 (Width) × 275 (Depth) × 156 (Height) mm
Weight
Approx. 4.3 Kg
Operating environment: Temperature: 5 ~ 35 ℃
Environmental
conditions
Humidity: 40%RH ~ 80 %RH
Storage environment: Temperature: -40 ~ 55℃
Humidity: ≤93 (40℃)
Power requirements
Rated voltage: 220V
Rated frequency range: 50Hz
Power consumption
①Operation: 47 W; ②Max: 130 W; ③Standby: 4.3 W.
Note: Only when the produce doesn’t connect power supply, could consume zero energy.
Reliability
MTBF≥10,000 hours (IEC 605.7standard)
Safety marks
GB 4943
EMI
B class
A.2 Printable Area
Note: 1. To assure the print quality, please make sure the print contents are within the
printable area.
2. If the print contents exceed the printable area, the print head may be damaged.
A.2.1 Cut Sheets and Envelopes
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DP321 User's Manual
A: The minimum top margin ≥ 8.0 mm.
B: The minimum right/left margin is 3.0 mm.
However, the maximum printable width is 203.2 mm.
C: The minimum bottom margin ≥ 9.0 mm.
A.2.2 Tractor Paper
A: The minimum top and bottom margin above and below the perforation are≥ 8.0 mm.
B: The minimum left and right margins are≥ 3.0 mm.
The maximum printable width is 203.2 mm (8.0 inches).
A.3 Interface Specifications
Your printer is equipped with a parallel interface, a USB interface and a serial interface (According to
specific interface standards). The printer switches automatically to the appropriate interface when it
receives data.
A.3.1 Parallel Interface
The parallel interface has the following characteristics.
Data format:
8-bit
Synchronization:
/STROBE pulse
Handshaking:
BUSY and /ACKNLG signals
Signal level:
TTL compatible
Figure A-1 Parallel interface connector pin numbers
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DP321 User's Manual
A.3.2 USB Interface
The following table provides the standardized contact terminating assignments by number and color
for Series “A” and Series “B” connectors of Full-speed USB 2.0.
Contact Number
Signal Name
1
2
3
4
VBUS
DD+
GND
2
1
3
4
Color
Red
White
Green
Black
Figure A-2 USB-B type connector
A.3.3 Serial Interface
The serial interface has the following characteristics.
Baudrate (bps):
1200 bps, 2400 bps, 4800 bps, 9600 bps, 19200 bps (selectable)
Data length:
7 or 8-bit (selectable)
Start bit:
1 bit
Parity bit:
Odd, even, or none (selectable)
Stop bit:
1 bit
Handshaking:
DTR protocol, XON/XOFF protocol (selectable)
Serial pin assignments
The following table lists the serial connector pin assignments and describes their respective interface
signals.
Pin No.
1
2
3
7
20
Signal
Protective Ground (FG)
Transmitted Data (TXD/SD)
Received Data (RXD/RD)
Signal Ground (SG)
Data Terminal Ready (DTR)
Direction
—
Out
In
—
Out
Description
Printer’s chassis ground
Printer has transmitted serial data
Printer has received serial data
Return path for data control signals
Positive when the printer is ready to receive data,
and negative when the printer is not ready
Figure A-3 Serial interface connector pin numbers
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DP321 User's Manual
Appendix B Command Summary
This printer supports EPSON ESC/PK2 control commands shown as the follow table:
Classify
Printer Control Commands
Image and Color
Handling
Chinese Character Print
Command
No
Command
Description
1
ESC
Initialize Printer
2
CAN
Cancel Line
3
DC1
Select Printer
4
DC3
Deselect Printer
5
DEL
Delete Character
6
ESC
#
Cancel MSB Control Sequence
7
ESC
>
Set MSB to 1
8
ESC
=
Reset MSB to 0
9
BEL
Beeper
10
BS
Backspace
11
ESC
U
Select Print Direction
12
ESC
<
Select character Unidirectional Mode (on one line)
13
CR
Carriage Return
14
LF
Line Feed
15
FF
Form Feed
16
ESC
$
Set Absolute Horizontal print position
17
ESC
\
Set Relative Horizontal print position
18
ESC
( U
Define Unit
19
ESC
J
n/216” Line Feed
20
HT
Horizontal Tab
21
VT
Vertical Tab
22
ESC
*
Set Graphics Mode
23
ESC
K
8 dot Single-Density Graphics Mode
24
ESC
L
8 dot Double-Density Graphics Mode
25
ESC
Y
8 dot High-speed, Double-Density Graphics Mode
26
ESC
Z
8 dot Quadruple-Density Graphics Mode
27
FS
&
Set Chinese character mode
28
FS
·
Cancel Chinese character mode
29
FS
SO
Select Double Width Mode(Chinese)
30
FS
DC4
Cancel Double Width Mode(Chinese)
31
FS
W
Select/Cancel quadruple-size mode for Chinese character
32
FS
-
Select/Cancel Underline Mode for Chinese character
33
FS
S
Select full-size mode pitch for Chinese character
34
FS
T
Select half-size mode pitch for Chinese character
@
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DP321 User's Manual
ASCII Character
Font Enhancement
35
FS
U
Select half-size mode pitch adjustment for character
36
FS
V
Cancel half-size mode pitch adjustment for character
37
FS
x
Select /Cancel high speed printing
38
FS
SI
Select half-size mode for Chinese character
39
FS
DC2
Cancel half-size mode for Chinese character
40
FS
!
Select Chinese character print mode
41
FS
v
Select/Cancel form connect line
42
FS
k
Select Chinese font
43
ESC
I
Select Chinese CC-DOS print mode
44
ESC
k
Select Font Style
45
ESC
P
Select 10CPI Mode
46
ESC
M
Select 12CPI Mode
47
ESC
g
Select 15CPI Mode
48
ESC
p
Select/Cancel Proportional Mode
49
ESC
x
Select Print Quality
50
ESC
4
Select Italic Mode
51
ESC
5
Cancel Italic Mode
52
ESC
E
Select Emphasized Mode
53
ESC
F
Cancel Emphasized Mode
54
ESC
!
55
ESC
q n
Select Character Style
56
ESC
t
n
Select Character Table
57
ESC
( t
Assign Character Table
58
ESC
R
Select International Character Set
59
ESC
&
Define Downloaded Characters
60
ESC
:
Copy ROM Characters Set into RAM
61
ESC
%
62
ESC
6
Enable Character Set 2
63
ESC
7
Cancel command ESC 6
64
SI
Select Compressed Mode
65
DC2
Cancel Compressed Mode
66
SO
Select Double Width Mode
67
DC4
Cancel Double Width Mode
68
ESC
W
n
Select/Cancel Double Width Mode
69
ESC
w n
Select/Cancel Double height Mode
70
ESC
G
Select Double Strike Mode
71
ESC
H
Cancel Double Strike Mode
72
ESC
- n
Select/Cancel Underline Mode
73
ESC
( -
Define and Apply a Style of Scoring
n
Select Print Mode
n
Select/Deselect User-Defined Set
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DP321 User's Manual
Format Control
74
ESC
( ^
Print Data as Characters
75
ESC
S
Select Superscript/Subscript Mode
76
ESC
T
Cancel Superscript/Subscript Mode
77
ESC
C
Set Form Length in Lines
78
ESC
C
79
ESC
(
80
ESC
( c
Define Form Format
81
ESC
N n
Select Skip-Over-Perforation
82
ESC
O
Cancel Skip-Over-Perforation
83
ESC
l
Set Left Margin
84
ESC
Q
Set right Margin
85
ESC
D
Set Horizontal Tab Positions
86
ESC
B
Set Vertical Tab Positions
87
ESC
0
Select 1/8-inch Line Spacing
88
ESC
2
Select 1/6-inch Line Spacing
89
ESC
3
Select n/216-inch Line Spacing
90
ESC
A
Select n/72-inch Line Spacing
91
ESC
SP
Set Character Space
n
NUL
C
Set Form Length in Inches
Set Form Length in Defined Unit
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