PRODUCT SPEC SHEET
MCC 5500 DISPATCH CONSOLE
FUNCTIONAL. FLEXIBLE. RELIABLE.
MCC 5500 DISPATCH
CONSOLE
Designed for reliable, integrated
communications, the Motorola
MCC 5500 Console provides
comprehensive dispatch capabilities
for conventional radio systems. With
integrated paging and telephony, your
dispatchers can efficiently contact and
manage all of the resources across
your operations. A flexible and easyto-learn Graphical User Interface (GUI)
gives you the ability to customize the
needed look and feel specific to your
operation, as well as to the unique
needs of individual dispatchers.
With comprehensive diagnostics
and automatic switching the MCC
5500 Console is a fully redundant
and self-healing solution, which also
includes a TDM switch with distributed
architecture and a console audio box
(CAB) at the operator position.
The MCC 5500 Console is a member
of the Motorola integrated control
room solutions family, providing you
with a comprehensive and coordinated
approach to effective communications
and resource management.
DISPATCH CONSOLE OPERATOR
POSITION
Serving as the interface between the dispatcher
and the console system, each dispatch console
operator position consists of PC, dispatch application
software, console audio box (CAB) console electronic
shelf (CES) and operator accessories. For ease of
use, operations are controlled via a mouse and/or a
touch screen monitor, allowing dispatchers to quickly
communicate with field units and telephone callers.
Dispatchers can also control and monitor multiple
radio channels, patch channels together and send
pages, consolidating their activities and making your
operations safer and more efficient.
MULTIPLE SYSTEM
SUPPORT
• Stat-Alert TM
• ASTRO ®, ASTRO 25
• Wireless interface for
other systems
• iDEN (RALP)
PRODUCT SPEC SHEET
MCC 5500 DISPATCH CONSOLE
DISPATCH APPLICATION SOFTWARE
With an intuitive, easy-to-use GUI, the MCC 5500
Console utilizes the industry standard PC platform of
Microsoft® Windows® 7 Professional with SP1 (32 bit)
operating system. Our highly flexible GUI is specifically
designed for fast-paced, mission critical environments
with intuitive icons, pull-down menus and drag-anddrop functionality. This single application controls and
centralizes your radio, telephone and paging operations
for efficient workflows. Take advantage of the extensive
tailoring options to meet both your operational and
individual dispatcher needs, making communications
simple and intuitive.
CONSOLE AUDIO BOX (CAB)
As the connection point for operator accessories,
the CAB provides the interface between the
MCC 5500 Console PC position and the console
electronics shelf (CES). One CAB is required for each
console PC position.
CONSOLE ELECTRONICS SHELF (CES)
For complete integration of communications between
console operators, radio channels, voice recorders
and any other external devices connected to the
console, the CES consists of a console processor
(COP) module to manage communications, and digital
audio processor (DAP) modules to interface external
analog circuits.
ADVANCED MANAGEMENT TOOLS
position. System events are logged continuously so
you can extract important data such as average call
duration, the number of times a channel is keyed up
and call rates by operator or channel. We provide the
diagnostics, reports and statistical data you need to
make impactful operational decisions.
CONSOLE SYSTEM DATABASE
MANAGER (CSDM)
Installed on a dedicated PC running Microsoft
Windows 7 Professional with SP1 (32 bit)
operating system, the CSDM terminal is a powerful
configuration and maintenance tool required for every
customer site and is used to:
• Configure an MCC 5500 Dispatch Console system
• Access the configuration database
• Upgrade software
• Monitor the system
• Troubleshoot console problems
OPTIONAL ALIAS DATABASE
MANAGER (ADM)
Further enhance your communications operations
with the simple aliasing of radio unit IDs, status
members and message numbers. The ADM program
provides centralized server-based access to Caller ID
aliases and is installed on a dedicated IP networked
server running Windows Server 2008 R2 Standard
with SP1 (64 bit). (The ADM is an optional component
and is not included in all architectures).
MULTIPLE PAGING
FORMATS SUPPORTED
INCLUDING:
• 2-Tone
• Quick Call I and II TM
• DTMF
• 5/6-Tone
• Custom Formats
With our comprehensive system information toolkit,
you’ll improve analysis and oversight of each operator
CONSOLE ELECTRONIC SHELVES
(1CES/Operator)
I/O MODULE
POTS Phone Lines (2 per COP)
COP
CES 1
P
DAP II
S
DAP II
CAB
Op PC
DAP II
COP
P
DAP II
S
DAP II
CES 2
ALIAS
DATABASE
SERVER
CSDM PC
CAB
Op PC
LAN SWITCH
DAP II
COP
CES 3
P
DAP II
S
DAP II
DAP II
CAB
Op PC
with modem for remote operator
PRODUCT SPEC SHEET
MCC 5500 DISPATCH CONSOLE
PHYSICAL SPECIFICATIONS
Dimensions (H x W x D)
CAB
2.75 x 16.75 x 13 in (70 x 425 x 330 mm)
[+4 in (100 mm) for cabling]
CES
7 x 17 x 16 in (175 x 430 x 405 mm)
[+4 in (100 mm) for cabling]
I/O Shelf
1.75 x 17.625 x 8 in (44 x 448 x 200 mm)
[+4 in (100 mm) for cabling]
Weight
Tone Control
Function tone in the 200 to 3400 Hz range
Frequency adjustable in 0.1 Hz increments
Total tone duration adjustable from 0 to 60,000 ms in
1 ms increments
Guard tone configurable for 2100 Hz, 2175 Hz, 2300
Hz, or 2325 Hz.
DC Control
125 VDC
Positive and negative current
(0.5 to 12.5 mA in 0.5 mA increments)
Max loop resistance including base station
termination; 10 kȍ
CAB
Max. 11 lbs (5 kg)
CES
Max. 25 lbs (11.5 kg)
PTT Relay
150 mA max, or 60 VDC max
I/O Shelf
Max. 7.5 lbs (3.4 kg)
Temperature Range
CAB and Speaker
41º to 104ºF (5º C to +40º C)
CES
32º to 122ºF (0º C to +50º C)
Form A dry closures
Switching power 3 watts max
Maximum distance 200 ft within one building
TRANSMIT LINE OUTPUTS
Line Output
Adjustable from –60 to +11 dBm
Output Impedance
600 ȍ or 10 kȍ (high impedance)
I/O Shelf
32º to 122ºF (0º C to +50º C)
RECEIVER LINE INPUTS
Humidity
95% at 122ºF (50ºC) (non-condensing)
Receiver Sensitivity
Adjustable from –60 to +11 dBm
Control Type
32-bit Microprocessor
Call Light Sensitivity
Audio Switch Type
Time Division Multiplexing (TDM)
Adjustable from –5 to –32 dBm, relative to receive
sensitivity
Voice Digitization
64 Kb μLAW PCM
Line Balance
60 dB @ 1004 Hz
Electrostatic Discharge Immunity
15KV on all exposed operator control areas
Input Impedance
600 ȍ
At 4kV operation is not disturbed
At 15kV no permanent failures
Line Protection
Fast-acting solid-state surge protection
Memory Protection
Settings preserved in non-volatile memory
Cable Lengths
CAB to CES: 50 ft, 100 ft, up to 4000 ft
CAB to PC (USB Cable, A/B connectors) 3 m (max)
OTHER AUDIO PORTS
Recorder Port (per channel)
Output level is programmable from –60 to 11 dB
into 600 ȍ
Recorder Port (per console)
Output consists of different sources (select, unselect,
telephone, call director, and monitor speaker) and
transmit audio of the operator.
Aux./Paging Input
Adjustable from –60 to +11 dBm, balanced 600 ȍ
input
CSDM Computer Cable: 25 ft
END-TO-END SPECIFICATION
Frequency Response
300 to 3400 Hz +1
–3 dB @ less than 2% distortion; expect attenuation
of generated tones that are outside this range.
Fixed nominal output is –10 dBm, into 600 ȍ
Hum and Noise
65 dB below rated output at any
AUDIO CONTROLS
Cross Talk
Less than –65 dB at 0 dBm transmit level
Individual Volume
Level Control
Digital AGC (Automatic Gain Control)
Gain adjustment performed through Digital Signal
Processors (DSPs)
Each channel can be separately configured for E&M,
Tone, DC, iDEN or Conventional ASTRO control, or
any of the following types of mobile radios:
• CDM1550 LS+
• MCS 2000 III
• Conventional ASTRO
• APX 7500 Mobile in a Tray
(05 Control Head, Remote Mount)
• ASTRO W9 Consolettes
- ASTRO Spectra Consolette W9
- ASTRO Spectra Plus Consolette W9
- ASTRO Digital XTL 5000 Consolette W9
The following radio types are controlled by the
ASTRO DIU (ACIM) protocol: ASTRO Spectra
Consolette W7, ASTRO Spectra Plus Consolette W7,
ASTRO Digital XTL 5000 Consolette W7, and the APX
7500 Consolette.
The following iDEN radios are supported as control
stations: i325 and i365IS.
24 dB below maximum volume setting (15) or
full muting of unselected channels with timer
programmable from 1 to 120 seconds or for an
infinite duration.
For volume settings less than 15, the All Mute
attenuation gradually decreases to reduce the
muting effect.
Constant output (less than 3 dB change) all voice
input levels over rated range:
Microphone: –60 to –22 dBm
Receive line: –60 to +11 dBm
Channel Control
34 dB range in 15 discrete steps
Muting configurable for –24 dB or full mute
All Mute
Gain will not increase in the presence of noise or
absence of voice
BASE STATION CONTROLS
Output consist of summed transmit/receive audio of
the channel with a high level guard tone (HLGT) filter.
For volume setting of 11 or lower, All Mute has no
effect.
STATUS OUTPUTS AND INPUTS – CAB AND I/O SHELF
Auxiliary Outputs
Form C dry closures
1 A max. at 24 VDC
Switching power 30 watts max
Maximum distance 200 ft within one building
Auxiliary Inputs
Opto-coupled inputs
High impedance
0.5 to 12 mA input current
Maximum distance 200 ft within one building
PRODUCT SPEC SHEET
MCC 5500 DISPATCH CONSOLE
POWER SUPPLY CONSOLE AUDIO BOX (CAB) SPECIFICATIONS
MCC SERIES ACCESSORIES SPECIFICATIONS
AC Input Voltage
90-260 VAC, 1.1 A max.
Dimensions (H x W x D)
Input Frequency
50/60 Hz, ±3 Hz
Power Output
50 W max.
DC Outputs
+ 12 VDC @ 4.2 A
Agency Approvals
UL (Underwriters Laboratories)
With bracket:
4.9 in x 4 in x 5.8 in
(124 mm x 102 mm x 146 mm)
CSA (Canadian Standards Association)
Headset Jack
1.6 in x 5 in x 6 in
(41 mm x 127 mm x 152 mm)
CE Mark (Conformité Européene)
POWER SUPPLY (CES) SPECIFICATIONS
AC Input Voltage
Microphone
Gooseneck at 90º:
4.5 in x 4.8 in x 6.6 in
(114 mm x 121 mm x 168 mm)
120/240 VAC
9 A @ 115 VAC; 4.5@ 230 VAC
Input Frequency
50/60 Hz, ±3 Hz
Power Output
300 W max.
Agency Approvals
UL (Underwriters Laboratories)
Gooseneck at 180º:
21.8 in x 4.8 in x 6.6 in
(552 mm x 121 mm x 168 mm)
CSA (Canadian Standards Association)
CE Mark (Conformité Européene)
Weight
POWER SUPPLY (I/O SHELF) SPECIFICATIONS
AC Input Voltage
120/240 VAC, 0.5 A max.
Input Frequency
50/60 Hz, ±3 Hz
Power Output
30 W max.
DC Outputs
+5 VDC, 2.6 A max.
Agency Approvals
UL (Underwriters Laboratories)
Microphone
2.4 lbs (1.1 kg)
Power Input
Microphone
Negligible
REGULATORY CERTIFICATIONS
Thermal Output
EN 60950-1: 2001 First Edition
EMC Emissions & Immunity
Speaker
15 BTU/Hr (maximum), 8 BTU/Hr (typical)
Headset Jack
Negligible
EN 55022: 1998 + A1:2001, A2:2002
EN 55024: 1998 + A1:2001, A2:2003
Microphone
Negligible
EN 61000-4-2
EN 61000-4-3
EN 61000-4-4
MCC 5500 DISPATCH CONSOLE CAPACITIES
EN 61000-4-5
Operator Positions
Up to 36 operator positions per console system
EN 61000-4-6
Channel Capacity
Up to 128 radio channels (sharable)
EN 6100-4-11
Central Office (CO) Lines
Up to 2 CO lines per dispatch console position
Multi-Select Groups
Up to 10 Multi-Select groups per dispatch console
(with up to 16 radio channel resources per MultiSelect)
Patch Groups
Up to 10 Patch groups per dispatch console (with up
to 16 radio channel resources per Patch)
Paging Buttons
Up to 512 Paging buttons (with up to 50 single pages
in a group)
Up to 72 CO lines per console system
EN 61000-3-2:2000
EN 61000-3-3:1995 + A1:2001
European Council Directives
Speaker
Add 0.05 Amps per speaker to CAB power Input at
120 VAC
Headset Jack
Negligible
CE Mark (Conformité Européene)
IEC60950 1:2001
Speaker
0.7 lbs (0.3 kg)
Headset Jack
1.2 lbs (0.5 kg)
CSA (Canadian Standards Association)
Safety
Speaker
Without bracket:
4.9 in x 4 in x 3.5 in
(124 mm x 102 mm x 89 mm)
Provisions of the normatives:
EMC Directive 89/336/EEC (including amendments)
Low Voltage Directive 73/23/EEC (amended by
93/68/EEC)
R&TTE Directive 99/5/EEC
General I/O functions
Up to 512 general I/O functions
Speed Dial Aliases
Up to 10,000 Speed Dial Aliases per console
Specifications subject to change without notice. All specifications shown are typical.
Dispatch console meets applicable regulatory requirements.
Motorola Solutions, Inc. 1301 E. Algonquin Road, Schaumburg, Illinois 60196 U.S.A. motorolasolutions.com/dispatch
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and
are used under license. Microsoft and Windows are registered trademarks of Microsoft Corporation; and Windows Vista and Windows 7 are trademarks of
Microsoft Corporation. All other trademarks are the property of their respective owners. © 2013 Motorola Solutions, Inc. All rights reserved. R3-13-2014B
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