Apple | Power Macintosh WS 9650 | Specifications | Apple Power Macintosh WS 9650 Specifications

K Service Source
Power Macintosh 8600/
9600 & WS 9650
Power Macintosh 8600/200, 8600/250, 8600/300,
9600/200, 9600MP/200, 9600/233, 9600/300,
9600/350, WS 9650/233, and WS 9650/350
K Service Source
Basics
Power Macintosh 8600/9600 &
WS 9650
Basics
Overview - 1
Overview
The Power Macintosh
8600, 9600, and
Workgroup Server 9650
computers share the same
housing. These systems
feature a chassis design that
allows you to access the logic
board and its components
(including the plug-in
microprocessor card)
simply by removing the
side access panel. This
flexible design makes these
systems easy to service and
upgrade.
Basics
Overview - 2
F eatures of the Power Macintosh 8600/200 include
• 200 MHz PowerPC™ 604e microprocessor card with
built-in FPU
• 32 MB of DRAM, expandable to 512 MB using 168-pin,
70 ns, 64-bit EDO* DRAM DIMMs
• 256K Level 2 cache
• 2 MB VRAM, expandable to 4 MB
• 2 GB hard drive
• Two SCSI DMA buses supporting up to eight SCSI devices
and transfers up to 10 MB/s (internal bus only)
• Three PCI expansion slots
• 24-bit video input/output support
• Built-in AAUI and 10BASE-T Ethernet
• Two GeoPort serial ports
• CD-ROM drive at 12x-speed
• Zip drive
• CD-quality stereo sound in/out
Basics
Overview - 3
• Support for Open Transport networking
• Mac™ OS system software 7.5.5
Features of the Power Macintosh 8600/250 and 8600/300
include
• 250 or 300 MHz PowerPC™ 604e microprocessor card
with built-in FPU
• 32 MB of DRAM, expandable to 512 MB using 168-pin,
70 ns, 64-bit EDO* DRAM DIMMs
• 1 MB of Inline Cache
• 2 MB VRAM, expandable to 4 MB
• 4 GB hard drive
• Integrated Iomega Zip drive
• Two SCSI DMA buses supporting up to eight SCSI devices
and transfers up to 10 MB/s (internal bus only)
• Three PCI expansion slots
• 24-bit video input/output support
• Built-in AAUI and 10BASE-T Ethernet
Basics
Overview - 4
•
•
•
•
•
Two high-speed GeoPort serial ports
CD-ROM drive at 24x-speed
CD-quality stereo sound in/out
Support for Open Transport networking
Mac™ OS system software 7.6.1
Features of the Power Macintosh 9600/200, 9600/200MP, and
9600/233 include
• 200 MHz PowerPC™ 604e processor or multiprocessor
card or 233 MHz PowerPC 604e processor card with
built-in FPU
• 32 MB of DRAM, expandable to 768 MB using 168-pin,
70 ns, 64-bit EDO* DRAM DIMMs
• 512K Level 2 cache
• 4 MB VRAM on video card
• 4 GB hard drive
• Two SCSI DMA buses supporting up to eight SCSI devices
and transfers up to 10 MB/s (internal bus only)
Basics
Overview - 5
•
•
•
•
•
•
•
•
Six PCI expansion slots
24-bit video input/output support
Built-in AAUI and 10BASE-T Ethernet
Two GeoPort serial ports
CD-ROM drive at 12x-speed
CD-quality stereo sound in/out
Support for Open Transport networking
Mac™ OS system software 7.5.5
Features of the Power Macintosh 9600/300 and 9600/350
include
• A 300 or 350 MHz PowerPC™ 604e microprocessor
card with built-in FPU
• 64 MB of DRAM, expandable to 768 MB using 168-pin,
70 ns, 64-bit EDO* DRAM DIMMs
• 1 MB of Inline Cache
• 8 MB VRAM on video card
• 4 GB hard drive
Basics
Overview - 6
• Integrated Iomega Zip drive
• Two SCSI DMA buses supporting up to eight SCSI devices
and transfers up to 10 MB/s (internal bus only)
• Six PCI expansion slots
• 24-bit video input/output support
• Built-in AAUI and 10BASE-T Ethernet
• Two high-speed GeoPort serial ports
• CD-ROM drive at 24x-speed
• CD-quality stereo sound in/out
• Support for Open Transport networking
• Mac™ OS system software 7.6.1
Features of the Workgroup Server 9650/233 and 9650/350
include
• A 233 or 350 MHz PowerPC™ 604e processor card with
built-in FPU
• 64 MB of DRAM, expandable to 768 MB using 168-pin,
70 ns, 64-bit EDO* DRAM DIMMs
Basics
Overview - 7
•
•
•
•
•
•
•
•
•
•
512K or 1 MB Level 2 cache
4 MB VRAM on video card
One or two 4 GB Ultra Wide hard drive(s)
Three SCSI channels: one internal Ultra Wide SCSI-3
(up to 40 MB/s); one internal Fast SCSI-2 (10 MB/s);
one external SCSI-1 (5 MB/s)
Six PCI expansion slots
Built-in AAUI and 10BASE-T Ethernet
Two GeoPort serial ports
CD-ROM drive at 12x or 24x speed
CD-quality stereo sound in/out
Mac™ OS system software 7.6.1 and Apple RAID 1.5
*While these computers ship with EDO DIMMs, the
computer’s memory controller treats EDO DIMMs like fastpaged DIMMs.
Basics
Configurations - 8
Configurations
The Power Macintosh 8600/200 comes standard with
•
•
•
•
•
•
•
200 MHz PowerPC 604e microprocessor card
32 MB of DRAM
2 MB of VRAM
256K Level 2 cache DIMM
2 GB hard drive
AppleCD 1800i 12x CD-ROM
Zip drive
The Power Macintosh 8600/250 and 8600/300 come standard
with
•
•
•
•
250 or 300 MHz PowerPC 604e microprocessor card
32 MB of DRAM
2 MB of VRAM
1 MB of Inline Cache
Basics
Configurations - 9
• 4 GB hard drive
• Integrated Iomega Zip drive
• AppleCD 24x CD-ROM drive
The Power Macintosh 9600/200, 9600/200 MP, and 9600/233
come standard with
•
•
•
•
•
•
200 or 233 MHz PowerPC 604e microprocessor card
32 MB of DRAM
4 MB of VRAM
512K Level 2 cache
4 GB hard drive
AppleCD 1800i 12x CD-ROM drive
The Power Macintosh 9600/300 and 9600/350 come standard
with
• 300 or 350 MHz PowerPC 604e microprocessor card
• 64 MB of DRAM
• 8 MB of VRAM
Basics
Configurations - 10
•
•
•
•
1 MB of Inline Cache
4 GB hard drive
Integrated Iomega Zip drive
AppleCD 24x CD-ROM drive
The Workgroup Server 9650/233 comes standard with
•
•
•
•
•
•
233 MHz PowerPC 604e microprocessor card
64 MB of DRAM
4 MB of VRAM
512K Level 2 cache
4 GB Ultra Wide hard drive
AppleCD 1800i 12x CD-ROM drive
In addition, there are three solution bundles for the WS 9650/
233:
• Application Server Solution
• AppleShare Server Solution
• Apple Internet Server Solution
Basics
Configurations - 11
The Workgroup Server 9650/350 comes standard with
•
•
•
•
•
•
350 MHz PowerPC 604e microprocessor card
64 MB of DRAM
4 MB of VRAM
1 MB Level 2 cache
Two 4 GB Ultra Wide hard drives
AppleCD 24x-speed CD-ROM drive
In addition, there are three solution bundles for the WS 9650/
350:
• Application Server Solution
• AppleShare Server Solution
• Apple Internet Server Solution
Basics
PowerPC 604e Microprocessor - 12
PowerPC 604e Microprocessor
The Power Macintosh 8600 and 9600 Series and Workgroup
Server 9650 computers feature the PowerPC 604e RISC
microprocessor. The PowerPC 604e microprocessor is
installed via a card that plugs into the logic board, allowing
for maximum flexibility with future upgrades.
Features of the microprocessor include
• Full RISC processing architecture
• Parallel processing units: one load-store unit, two
integer units, one complex integer unit, and one floating
point unit
• Separate built-in 32K caches for data and instructions
• Advanced branching techniques for improved throughput
• Bus multiplier up to 7:1 with Mach V
Basics
Peripheral Component Interconnect (PCI) - 13
Peripheral Component Interconnect
(PCI)
The Power Macintosh 8600 and 9600 Series and Workgroup
Server 9650 computers offer a Peripheral Component
Interconnect (PCI) expansion bus. Because the PCI bus is an
industry standard, most existing PCI 2.0-compliant cards
(with the addition of a Mac OS-specific software driver)
will work in these computers.
PCI offers significantly higher performance than the NuBus
architecture used in previous Macintosh models. Running at
33 MHz, the PCI bus is up to three times faster than NuBus,
offering overall enhanced system performance, particularly
in the areas of video and networking.
Basics
Dual In-Line Memory Modules (DIMMs) - 14
Dual In-Line Memory Modules
(DIMMs)
The computers in this manual ship with extended data output
(EDO) DRAM dual in-line memory modules (DIMMs)
instead of DRAM SIMMs. Whereas SIMMs have 72 pins,
DIMMs have 168 pins. The extra pins provide a 64-bit data
path, compared to a 32-bit data path for SIMMs. In addition,
DIMMs do not have to be installed in pairs like the SIMMs on
earlier Macintosh models. (However, to take advantage of
memory inter-leaving, the DIMMs should be installed in
paired slots. See “Memory Configurations” in Basics for
more information.)
Important: The computers in this manual use +5 V DIMMs
only. Single In-Line Memory Modules (SIMMs) used in
previous Macintosh models are NOT compatible with these
computers.
Basics
Dual In-Line Memory Modules (DIMMs) - 15
Important: The Power Macintosh 8600 Series computers
also use VRAM DIMMs (112-pin 70 ns or faster) instead of
VRAM SIMMs. The VRAM SIMMs used in earlier Power
Macintosh models are not compatible.
Note: While the Power Macintosh 8600 and 9600 Series
and Workgroup Server 9650 computers ship with EDO
DIMMs, the computers’ memory controller treats EDO
DIMMs like fast-paged (FPM) DIMMs. You can therefore
use either EDO or fast-paged DIMMs in these computers;
however, EDO DIMMs will run in FPM mode.
Basics
Memory Configurations - 16
Memory Configurations
The Power Macintosh 8600 logic board has eight DRAM
DIMM slots, each with a 64-bit data bus. You can increase
the computers’ DRAM to a total of 512 MB using 5-volt,
64-bit-wide, 168-pin, extended data output (EDO) or
fast-paged mode (FPM), 70 ns DIMMs.
The Power Macintosh 9600 and Workgroup Server 9650
logic board has 12 DRAM DIMM slots, each with a 64-bit
data bus. You can increase the computers’ DRAM to a total of
768 MB using 5-volt, 64-bit-wide, 168-pin, EDO or
FPM, 70 ns DIMMs.
Note: These computers do not have any main memory
soldered to the logic board. At least one RAM DIMM must be
present for the computers to operate.
DRAM DIMMs can be installed individually; however, if you
Basics
Memory Configurations - 17
wish to take advantage of the computer’s interleaving
capability, which provides maximum performance, you
must install the DIMMs in matching pairs and in paired
slots.
Note: Memory interleaving allows the computer to read or
write to its memory while other memory reads or writes
are occurring, thus providing for faster performance.
For a pair of DIMMs to function as a single 128-bit wide
pair, they must be the same type and size.
Note: DIMMs purchased from different manufacturers can
be paired as long as they are the same size and speed;
however, they may not interleave.
The drawings on the following pages illustrates where the
DRAM slots are located on the PM 8600 and PM 9600/WS
9650 logic boards and how they are numbered.
Basics
Memory Configurations - 18
DRAM, VRAM, cache slots
VRAM DIMM slots DRAM DIMM slots*
Bank 1 slot
B4 slot
Bank 1 slot
B2 slot
Bank 2 slot
Bank 2 slot
B3 slot
B1 slot
A4 slot
A3 slot
A2 slot
A1 slot
(front of computer)
Figure: PM 8600 Series DRAM DIMM Slots
Basics
Memory Configurations - 19
,
,
DRAM DIMM slots*
B6 slot
B5 slot
B4 slot
B3 slot
B2 slot
B1 slot
A6 slot
A5 slot
A4 slot
A3 slot
A2 slot
A1 slot
(front of computer)
Figure: PM 9600/WS 9650 DRAM DIMM Slots
Basics
Ethernet Support - 20
Ethernet Support
There are two Ethernet ports on the PM 8600 and PM
9600/WS 9650 logic boards: an AAUI port and a 10BASE-T
port. You can use only one Ethernet port at one time,
however. If you have cables plugged into both Ethernet
ports, the computer uses the 10BASE-T port by default.
AV Support
The Power Macintosh 8600 comes standard with an AV
module that provides support for: composite video input and
output, S-video input and output, audio input (left and
right), and audio output (left and right).
Basics
GeoPort - 21
GeoPort
Geoport is a hardware and software communications
architecture that has been optimized for computertelephony integration. It has three main attributes:
• It lets any computer connect to any telephone (analog or
digital, public or private) anywhere in the world.
• Once connected, it supports an arbitrary number of
independent data streams up to a total bandwidth of
2 MB/second.
• Unlike traditional asynchronous data communications
(such as AppleTalk), GeoPort also supports isochronous
data streams (such as real-time voice and video) and
provides the real-time Application Program Interfaces
(APIs) necessary to hide the implementation details
from both the recipient and the sender.
Basics
PC Compatibility Cards - 22
By attaching an Apple GeoPort Telecom Adapter to these
computers, you can enjoy all the features of a 33.6 modem,
including data, fax, send and receive, and voice capabilities.
The GeoPort Telecom Adapter serves as a line interface to
standard (analog) telephone lines. The adapter is capable of
sending or receiving data at up to 33.6 kbps and faxes at up
to 14.4 kbps using the GeoPort Telecom Adapter software.
PC Compatibility Cards
Apple computer offers PC Compatibility Card upgrade kits
that bring full DOS functionality to the Power Macintosh
8600 and 9600 Series computers. The cards plug into any
available PCI slot on the logic board. Refer to the Upgrades
chapter in this manual for installation instructions.
Basics
The Cuda Chip - 23
The Cuda Chip
The Cuda is a microcontroller chip. Its function is to
• Turn system power on and off
• Manage system resets from various commands
• Maintain parameter RAM (PRAM)
• Manage the Apple Desktop Bus (ADB)
• Manage the real-time clock
Many system problems can be resolved by resetting the Cuda
chip (see Symptom Charts for examples). Press the Cuda
reset button on the logic board to reset the Cuda chip. (See
“Logic Board Diagram” later in this chapter to locate the
Cuda reset button.) If you continue to experience system
problems, refer to “Resetting the Logic Board” in this
Basics chapter.
Basics
Resetting the Logic Board - 24
Resetting the Logic Board
Resetting the logic board can resolve many system problems
(refer to “Symptom Charts” for examples). Whenever you
have a unit that fails to power up, you should follow this
procedure before replacing any modules.
1
Unplug the computer.
3
Disconnect the power supply cable from the logic board
and then press the Power On button. (See “Logic Board
Diagram” later in this chapter to locate the Power On
button.)
2
4
Remove the battery from the logic board.
Wait at least 10 minutes before replacing the battery.
Basics
Resetting the Logic Board - 25
5
6
Make sure the battery is installed in the correct +/direction.
Reassemble the computer and test the unit.
Note: This procedure resets the computer’s PRAM. Be sure
to check the computer’s time/date and other system
parameter settings afterwards.
Note: If this procedure resolves the problem, claim an
adjustment on an SRO. If not, replace the defective
component and DO NOT claim the adjustment procedure.
Basics
Fast SCSI - 26
Fast SCSI
The Power Macintosh 8600, 9600, and WS 9650 offer Fast
SCSI support on the internal 50-pin SCSI-2 connector,
which provides for significantly enhanced data throughput.
The internal SCSI bus on these computers supports transfer
rates up to 10 MB/sec.
Only one internal terminator is allowed on the Fast SCSI bus.
In the PM 8600 and 9600, the rear hard drive (the last
device in the chain on the Fast SCSI-2 bus) is terminated.
None of the other devices on this bus should be terminated.
In the WS 9650, however, the unit ships with only
unterminated devices attached to the Fast SCSI bus (that is,
the CD-ROM drive and the optional tape drive). Therefore,
there is a 50-pin terminator attached to the end of the SCSI
cable.
Basics
Ultra Wide SCSI - 27
If you are connecting an additional unterminated device to
the Fast SCSI-2 bus in a WS 9650, leave the termination
block attached to the end of the SCSI ribbon cable. If the
device you want to connect is terminated, remove the
termination block and attach the device to the end of the SCSI
ribbon cable.
Ultra Wide SCSI
The Workgroup Server 9650/233 and 9650/350 ship
with a PCI Ultra SCSI JackHammer•SE card pre-installed.
This card is a high performance, single-ended, accelerated
PCI to SCSI host adapter card that dramatically increases
performance of SCSI devices connected to it.
The JackHammer•SE card is a PCI device that creates a
high-speed interface between the CPU and disk drive. The
Basics
Ultra Wide SCSI - 28
JackHammer can transfer data through the Ultra SCSI-3
portion of the card at rates up to 40 MB/s (as allowed by the
SCSI-3 specification). The PCI portion of the card is capable
of data transfer rate bursts up to 132 MB/s. This capability
means the Workgroup Server 9650/233 and 9650/350
can receive data as fast as the drives can provide it. Simply
connecting the JackHammer•SE card to the SCSI drives
improves their overall performance.
To ensure the best possible disk I/O performance, the WS
9650 ships with all internal hard drives attached to the
JackHammer•SE card via the 68-pin Ultra Wide SCSI cable.
The WS 9650 allows for a total of four internal Ultra
devices. Due to electrical signal limitations with Ultra
devices, Apple Computer does not recommend connecting
external devices to the JackHammer•SE card.
Some of the drives that are installed in the WS 9650 at the
Basics
Ultra Wide SCSI - 29
factory, as well as the PCI SCSI card itself, have already
reserved certain SCSI ID numbers on the Ultra Wide SCSI-3
bus. Other ID numbers are available for assignment to SCSI
devices that are added later, as shown below.
SCSI ID # Device
0
Factory-installed hard drive(terminated)
1
Second factory-installed hard drive (optional)
2-6
Available
7
SCSI PCI card (terminated)
8 - 15
Available
IMPORTANT: The factory-installed internal hard drive and
the SCSI card are both terminated. Other SCSI devices that
you install and connect to the Ultra Wide SCSI-3 bus must
not be terminated. If you connect a terminated device to the
internal SCSI interface, you may severely damage the logic
board.
Basics
Ultra Wide SCSI - 30
Internal SCSI Buses on the WS 9650
There are three SCSI buses on the WS 9650: SCSI-3 Ultra
Wide (68-pin); SCSI-2 Fast (50-pin); and SCSI-1 Slow
(50-pin). This section describes these three SCSI buses and
how units are configured at the factory.
All internal hard drives in the WS 9650 are connected to the
68-pin Ultra Wide SCSI cable, which attaches to the Ultra
Wide JackHammer•SE PCI card. This is known as the SCSI-3
Ultra Wide bus. A maximum of four devices can be attached
on this SCSI bus, and the maximum data transfer rate is 40
MB/s.
The CD-ROM drive and optional tape drive are connected to
the 50-pin, SCSI-2 Fast bus. A total of seven drives can be
attached to this bus, which transfers data at a maximum rate
of 10 MB/s.
Basics
Ultra Wide SCSI - 31
There is a 50-pin, SCSI-1 Slow connector on the logic
board; however, the 50-pin SCSI Fast bus should be used in
most cases because it offers better performance. A total of
seven devices can be attached to the SCSI-1 bus, which
transfers data at a maximum rate of 5 MB/s.
All devices on the same SCSI bus must have unique ID
numbers, but devices on different SCSI buses may use the
same SCSI ID number. (For example, you could have a CDROM drive with ID number 3 connected to the Fast SCSI-2
bus and a hard drive with ID number 3 connected to the Ultra
Wide SCSI-3 bus.) See “Ultra Wide SCSI” above for more
information about assigning SCSI ID numbers on the Ultra
Wide SCSI-3 bus.
The graphic on the following page shows the routing of the
two SCSI cables (50-pin and 68-pin) in the WS 9650.
Basics
Ultra Wide SCSI - 32
The internal hard disk drive (SCSI ID 0)
is connected to the Ultra Wide SCSI-3 bus.
Floppy Disk Drive
CD-ROM Drive
Tape backup Drive
(optional)
You can install a SCSI
device in this expansion
bay and connect it to the
Ultra Wide SCSI-3 bus.
SCSI
PCI
Card
One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives
can be installed on the floor of the server and
connected to the Ultra Wide SCSI-3 bus. (Some
Workgroup Server models come with a second Hard
Disk Drive [SCSI ID 1] installed here.)
Basics
Rear View Diagram - 33
Rear View Diagram
The PM 8600 and PM 9600/WS 9650 computers offer the
following external ports: SCSI, AAUI and 10BASE-T
Ethernet, serial printer (GeoPort compatible), serial
modem (GeoPort compatible), DB-15 video, ADB, sound
input and output, composite/S-video input and output
(Power Macintosh 8600 Series), and left/right audio input
and output (Power Macintosh 8600 Series).
The drawings on the following pages illustrate the back
panels of the PM 8600, PM 9600 Series, and WS 9650
computers.
Basics
Rear View Diagram - 34
SCSI
AAUI
Ethernet
Ethernet
10 Base-T
Printer
S-Video Audio
Output
Input
Ports
Port
Modem
Audio
Input
Ports
Video
L
R
IN
ADB
OUT
Sound
Input
Sound
Output
S-Video
Output
Port
Figure: PM 8600 Rear Panel
Composite
Video
Output
Ports
Basics
Rear View Diagram - 35
SCSI
AAUI
Ethernet
Ethernet
10 Base-T
Modem
Printer
ADB
Sound
Input
Sound
Output
Figure: PM 9600 Series Rear Panel
Basics
Rear View Diagram - 36
Figure: WS 9650 Rear Panel
Basics
Logic Board Diagram - 37
Logic Board Diagram
The following drawings illustrate the connectors on the PM
8600 and PM 9600/WS 9650 logic boards.
Basics
Logic Board Diagram - 38
Internal
SCSI
Power
Supply
CD
Audio
Floppy
Drive
3.3V Power
Supply
ROM
SIMM
External
SCSI
VRAM
A1
B1
A2
B2
B4
B3 DRAM
B2 Slots
B1
A4 Cache
DIMM
A3
DRAM
A2
Slots
A1
Processor
Card Slot
Cuda
Reset
Battery
AV
Module
PCI
Slots
Power
On/Off
DAV
Fan
LED
Speaker
Figure: PM 8600/200 Logic Board
Basics
Logic Board Diagram - 39
Internal
SCSI
Power
Supply
CD
Audio
Floppy
Drive
3.3V Power
Supply
ROM
SIMM
External
SCSI
A1
B1
A2
B2
VRAM
B4
B3 DRAM
B2 Slots
B1
A4
A3
DRAM
A2
Slots
A1
Processor
Card Slot
Cuda
Reset
Battery
AV
Module
PCI
Slots
Power
On/Off
DAV
Fan
LED
Speaker
Figure: PM 8600/250 & 8600/300 Logic Board
Basics
Logic Board Diagram - 40
Internal
SCSI
Power
Supply
CD
Audio
Floppy
Drive
3.3V Power
Supply
Battery
External
SCSI
B6
B5
B4
B3 DRAM
B2 Slots
B1
A6
A5
ROM SIMM
A4
A3 DRAM
A2 Slots
A1
Cuda
Reset
Processor
Card Slot
PCI
Slots
Power
On/Off
Fan
LED
Speaker
Figure: PM 9600/WS 9650 Logic Board
Basics
Repair Strategy - 41
Repair Strategy
Service the PM 8600 and 9600 Series and WS 9650
computers through module exchange and parts replacement.
Customers can request on-site service from an Apple
Authorized Service Provider Plus (AASP+) or Apple
Assurance. They can also choose carry-in service from an
AASP.
Ordering
Apple Service Providers planning to support the PM 8600
and 9600 Series and WS 9650 computers may purchase
Service modules and parts to develop servicing capability.
To order parts, use the AppleOrder system and refer to the
Power Macintosh 8600, Power Macintosh 9600, or
Workgroup Server 9650 “Service Price Pages.”
Basics
Ordering - 42
Large businesses, universities, and K-12 accounts must
provide a purchase order on all transactions, including
orders placed through the AppleOrder system. Service
providers not enrolled in AppleOrder may fax their orders
to Service Provider Support (512-908-8125) or mail
them to
Apple Computer, Inc.
Service Provider Support
MS 212-SPS
Austin, TX 78714-9125
If you have further questions, please call Service Provider
Support at 800-919-2775 and select option #1.
Basics
Warranty and AppleCare - 43
Warranty and AppleCare
The Power Macintosh 8600 and 9600 Series and Workgroup
Server 9650 computers are covered under the Apple OneYear Limited Warranty. The AppleCare Service Plan is also
available for these products. Service Providers are
reimbursed for warranty and AppleCare repairs made to
these computers. For pricing information, refer to “Service
Price Pages.”
K Service Source
Specifications
Power Macintosh 8600/9600 &
WS 9650
Specifications
Processor - 1
Processor
CPU
PM 8600/200
PM 8600/250
PM 8600/300
One PowerPC 604e RISC processor running at 200 MHz
Built-in FPU
Requires system software version 7.5.5 or later
One PowerPC 604e RISC processor running at 250 MHz
Built-in FPU
Requires system software version 7.6.1 or later
One PowerPC 604e RISC processor running at 300 MHz
Built-in FPU
Requires system software version 7.6.1 or later
Specifications
PM 9600/200
PM 9600MP/200
PM 9600/233
PM 9600/300
Processor - 2
One PowerPC 604e RISC processor running at 200 MHz
Built-in FPU
Requires system software version 7.5.5 or later
Two PowerPC 604e RISC processors running at 200 MHz
Built-in FPU
Requires system software version 7.5.5 or later
One PowerPC 604e RISC processor running at 233 MHz
Built-in FPU
Requires system software version 7.5.5 or later
One PowerPC 604e RISC processor running at 300 MHz
Built-in FPU
Requires system software version 7.6.1 or later
Specifications
PM 9600/350
WS 9650/233
WS 9650/350
Processor - 3
One PowerPC 604e RISC processor running at 350 MHz
Built-in FPU
Requires system software version 7.6.1 or later
One PowerPC 604e RISC processor running at 233 MHz
Built-in FPU
Requires system software version 7.6.1 or later
One PowerPC 604e RISC processor running at 350 MHz
Built-in FPU
Requires system software version 7.6.1 or later
Specifications
Memory - 4
Memory
DRAM
PM 8600 Series
32 MB standard; expandable to 512 MB
Uses 168-pin, 64-bit, 70 ns or faster EDO or FPM DRAM DIMMs
PM 9600/200, 9600/
200MP, 9600/233
32 MB standard; expandable to 768 MB
Uses 168-pin, 64-bit, 70 ns or faster EDO or FPM DRAM DIMMs
PM 9600/300 and
9600/350
64 MB standard; expandable to 768 MB
Uses 168-pin, 64-bit, 70 ns or faster EDO or FPM DRAM DIMMs
WS 9650/233 and
WS 9650/350
64 MB standard; expandable to 768 MB
Uses 168-pin, 64-bit, 70 ns or faster EDO or FPM DRAM DIMMs
Specifications
ROM
Memory - 5
4 MB ROM
VRAM
PM 8600 Series
PM 9600/200, 9600/
200MP, 9600/233
PM 9600/300 and
9600/350
WS 9650/233 and
WS 9650/350
Clock/Calendar
2 MB standard; expandable to 4 MB
4 MB on standard PCI video card
8 MB on standard PCI video card
4 MB on standard PCI video card
CMOS custom circuitry with long-life battery
Specifications
Cache
PM 8600/200
PM 8600/250 and
8600/300
PM 9600/200, 9600/
200MP, 9600/233
PM 9600/300, 9600/
350 and WS 9650/350
WS 9650/233
Memory - 6
256K Level 2 cache DIMM
1 MB of Inline Cache on the processor card
512K Level 2 cache (soldered to board)
1 MB of Inline Cache on the processor card
512K Level 2 cache (soldered to board)
Specifications
I/O Interfaces - 7
I/O Interfaces
SCSI
WS 9650/233 and
WS 9650/350
Dual-channel asynchronous SCSI interface; external channel
supports up to seven SCSI devices; internal channel supports a
hard disk array
Three SCSI channels: one internal Ultra Wide SCSI-3 (up to
40 MB/s) on PCI card; one internal Fast SCSI-2 (10 MB/s);
one external standard SCSI-1 (5 MB/s)
Serial
Two RS-232/RS-422 serial ports compatible with LocalTalk and
GeoPort cables; mini DIN-8 connectors
ADB
One Apple Desktop Bus port for a keyboard, mouse, etc.
Specifications
Ethernet
I/O Interfaces - 8
One AAUI and one 10BASE-T Ethernet port (if cables are plugged
into both ports, system defaults to 10BASE-T)
Expansion
PM 8600 Series
PM 9600 Series
WS 9650/233 and
WS 9650/350
Video
PM 8600 Series
PM 9600 Series/
WS 9650
Three PCI expansion slots
Six PCI expansion slots
Six PCI expansion slots: one used by Ultra SCSI card and one used
by video card
Built-in DB-15 video connector on logic board; 24-bit video
input and output connectors on AV module
Video support via PCI video card, which is included; no built-in
DB-15 video connector on logic board
Specifications
Sound
I/O Interfaces - 9
16-bit stereo sound input and output ports
Specifications
I/O Devices - 10
I/O Devices
Keyboard
Standard, extended, or adjustable keyboard; keyboard draws
25-80 mA, depending on model type
Mouse
ADB Mouse II; mouse draws up to 10 mA
Microphone
Apple PlainTalk microphone standard
Specifications
Disk Storage - 11
Disk Storage
Hard Drive
PM 8600/200
PM 8600/250 and
8600/300
PM 9600/200, 9600/
200MP, 9600/233
PM 9600/300 and
9600/350
WS 9650/233 and
WS 9650/350
2 GB fast internal SCSI hard drive and one Zip drive
4 GB fast internal SCSI hard drive
4 GB fast internal SCSI hard drive
4 GB fast internal SCSI hard drive
One or two 4 GB Ultra Wide SCSI hard drive(s)
Specifications
Floppy Drive
Disk Storage - 12
One Apple SuperDrive 1.4 MB floppy drive
CD-ROM Drive
PM 8600/200
PM 8600/250 and
8600/300
PM 9600/200, 9600/
200MP, 9600/233
PM 9600/300, 9600/
350 and WS 9650/350
WS 9650/233
One internal AppleCD 1800i 12x CD-ROM drive
One internal AppleCD 24x CD-ROM drive
One internal AppleCD 1800i 12x CD-ROM drive
One internal AppleCD 24x CD-ROM drive
One internal AppleCD 1800i 12x CD-ROM drive
Specifications
Disk Storage - 13
Tape Drive
PM 8600/250 and
8600/300
PM 9600/300 and
9600/350
WS 9650/233
Integrated Iomega Zip drive
Integrated Iomega Zip drive
One internal DDS-2 DAT tape drive
Specifications
Electrical - 14
Electrical
Line Voltage
100–240 VAC, RMS single phase, automatically configured
Frequency
50–60 Hz, single phase
Maximum Power
DC Power: 390 W, not including monitor
AC Power: 560 W maximum continuous; 700 W peak input
Specifications
Physical - 15
Physical
Dimensions
Weight
Height: 17.3 in. (43.9 cm)
Width: 8.8 in. (22.4 cm)
Depth: 17.3 in. (44.0 cm)
35 lb. (15.9 kg); weight varies depending on devices installed
Specifications
Environmental - 16
Environmental
Operating
Temperature
Storage
Temperature
50 to 104° F (10 to 40° C)
–40 to 116.6° F (–40 to 47° C)
Relative Humidity
5–95% noncondensing
Maximum Altitude
10,000 ft. (3,048 m)
K Service Source
Troubleshooting
Power Macintosh 8600/9600 &
WS 9650
Troubleshooting
General - 1
General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.
For additional assistance, contact Apple Technical Support.
Troubleshooting
Cleaning Procedure for Card Connectors - 2
Cleaning Procedure for Card Connectors
It is possible for residue to build up on the gold edge connector
pins on some PCI cards, which could cause a variety of symptoms.
If you are having problems with a PCI card, inspect the connector
pins with a magnifying glass. If you find residue, use a pencil
eraser to gently clean the pins.
Troubleshooting
Symptom Charts/Power Supply - 3
Symptom Charts
Power Supply
System doesn’t power
up
1
2
3
4
5
6
7
WS 9650 Only: Verify Ultra Wide SCSI cable is not damaged
and that Velcro straps are secure and holding cable away
from fan on side access panel. If necessary, replace Velcro
straps and/or Ultra Wide SCSI cable if damage is visible.
Reseat processor card and ROM SIMM (if present).
Reset Cuda chip. (Refer to The Cuda Chip in Basics for
instructions.)
Reset logic board. (Refer to Resetting the Logic Board in
Basics for instructions.)
Replace power supply.
Replace processor card.
Replace logic board.
Troubleshooting
Symptom Charts/Error Chords - 4
Error Chords
One-part error
chord sounds during
startup sequence
1
2
3
4
5
Eight-part error
chord (death chimes)
sounds during
startup sequence
1
2
Disconnect SCSI data cable from hard drive and reboot
system. If startup sequence is normal, initialize hard drive.
Test unit again with SCSI data cable connected. If error chord
still sounds, replace hard drive.
Disconnect floppy drive cable from floppy drive and reboot
system. If startup sequence is normal, replace floppy drive.
Reseat processor card.
Replace processor card.
Replace logic board. Retain customer's DIMMs.
Replace DRAM DIMMs one at a time to test DRAM. Replace
any faulty DIMMs.
Replace logic board.
Troubleshooting
Symptom Charts/System - 5
System
Does not power on,
screen is black, fan is
not running and LED
is not lit
1
2
3
4
5
6
7
8
9
Check power cables.
Plug monitor directly into wall socket, and verify monitor
has power.
WS 9650 Only: Verify Ultra Wide SCSI cable is not damaged
and that Velcro straps are secure and holding cable away
from fan on side access panel. If necessary, replace Velcro
straps and/or Ultra Wide SCSI cable if damage is visible.
Reseat ROM SIMM (if present) and processor card. The logic
board must have a processor card installed to operate.
Reset Cuda chip. (Refer to The Cuda Chip in Basics for
instructions.)
Reset logic board. (Refer to Resetting the Logic Board in
Basics for instructions.)
Replace power cord.
Replace power supply.
Replace processor card.
Troubleshooting
Symptom Charts/System - 6
10 Replace logic board. Retain customer's DIMMs.
Troubleshooting
Clicking, chirping,
thumping, or rubbing
Symptom Charts/System - 7
1
2
3
4
5
6
7
8
WS 9650 Only: Verify Ultra Wide SCSI cable is not damaged
and that Velcro straps are secure and holding cable away
from fan on side access panel. If necessary, replace Velcro
straps and/or Ultra Wide SCSI cable if damage is visible.
Remove all PCI cards and test the unit. If problem does not
occur with cards removed, begin replacing cards one at a
time to determine which card is causing the problem.
Replace problem card with known-good card.
Remove hard drive. If problem no longer occurs, replace
hard drive with a known-good drive.
Replace power supply.
Replace processor card.
Replace logic board. Retain customer's DIMMs.
Replace floppy drive cable.
Replace floppy drive.
Troubleshooting
System shuts down
intermittently
Symptom Charts/System - 8
1
2
3
4
5
6
7
8
9
Make sure air vents are clear. Thermal protection
circuitry may shut down system. After 30 to 40 minutes,
system should be OK.
Make sure power cord is plugged in firmly.
Replace power cord.
Check battery.
Reset Cuda chip. (Refer to The Cuda Chip in Basics for
instructions.)
Reset logic board. (Refer to Resetting the Logic Board in
Basics for instructions.)
Replace power supply.
Replace processor card.
Replace logic board. Retain customer's DIMMs.
Troubleshooting
System
intermittently
crashes or hangs
Symptom Charts/System - 9
1
2
3
4
5
6
7
8
Verify system software is version 7.5.5 or later (PM 8600/
200, 9600/200, 9600/233) or 7.6.1 or later (PM 8600/
250, 8600/300, 9600/300, 9600/350, WS 9650).
Verify DIMMs are noncomposite.
Verify software is known-good. Do a clean install of system
software.
Verify software is Power Macintosh compatible (contact
developer). Also, try booting with extensions off to
determine if there are system init problems.
Clear parameter RAM. Hold down <Command> <Option> <P>
<R> during startup but before "Welcome to Macintosh"
appears.
Remove all DRAM DIMMs and try replacing them one at a
time to test. Replace any bad DIMMs.
Replace processor card.
Replace logic board. Retain DIMMs.
Troubleshooting
During startup,
following message is
displayed, "This
startup disk will not
work on this
Macintosh model...."
Symptom Charts/System - 10
1
2
3
Verify that startup disk is good.
Verify system software is version 7.5.5 or later (PM 8600/
200, 9600/200, 9600/233) or 7.6.1 or later (PM 8600/
250, 8600/300, 9600/300, 9600/350, WS 9650).
Do a clean install of system software.
Troubleshooting
Symptom Charts/Video - 11
Video
Screen is black, boot
tone is present, drive
operates, fan is
running, and LED is
lit
1
2
Adjust brightness on monitor.
Clear parameter RAM. Hold down <Command> <Option> <P>
<R> during startup but before "Welcome to Macintosh"
appears.
3 Reset Cuda chip. (Refer to The Cuda Chip in Basics.)
4 Reset logic board. (Refer to Resetting the Logic Board in
Basics.)
5 Replace monitor cable.
6 Remove all DRAM DIMMs and try replacing them one at a
time to test. Replace any bad DIMMs.
7 Test with known-good monitor. Replace monitor if
necessary. Refer to appropriate monitor manual to
troubleshoot defective monitor.
8 Replace video PCI card.
9 Replace processor card.
10 Replace logic board. Retain customer's DIMMs.
Troubleshooting
Screen is black, no
boot tone and drive
does not operate, but
fan is running and
LED is lit
Symptom Charts/Video - 12
1
2
3
4
5
6
Reset Cuda chip. (Refer to The Cuda Chip in Basics for
instructions.)
Reset logic board. (Refer to Resetting the Logic Board in
Basics for instructions.)
Remove all DRAM DIMMs and try replacing them one at a
time to test. Replace any bad DIMMs.
Replace processor card.
Replace logic board. Retain customer's DIMMs.
Replace power supply.
Troubleshooting
Boot tone is present
and screen lights up,
but nothing is
displayed on screen
Symptom Charts/Video - 13
1
2
3
4
5
6
7
Reset Cuda chip. (Refer to The Cuda Chip in Basics for
instructions.)
Reset logic board. (Refer to Resetting the Logic Board in
Basics for instructions.)
Replace monitor cable.
Test with known-good monitor. Replace monitor if
necessary. Refer to appropriate monitor manual to
troubleshoot defective monitor.
Replace video PCI card.
Replace processor card.
Replace logic board. Retain customer's DIMMs.
Troubleshooting
Symptom Charts/Floppy Drive - 14
Floppy Drive
Internal floppy drive
does not operate
1
2
3
4
5
Replace floppy disk with known-good disk.
Replace floppy drive cable.
Replace floppy drive.
Replace processor card.
Replace logic board. Retain customer's DIMMs.
During system
startup, disk ejects;
display shows icon
with blinking "X"
1
2
3
4
5
Replace disk with known-good system disk.
Replace floppy drive cable.
Replace floppy drive.
Replace processor card.
Replace logic board. Retain customer's DIMMs.
Does not eject disk
1
Switch off computer. Hold down mouse button while you
switch computer on.
Replace floppy drive cable.
Replace floppy drive.
2
3
Troubleshooting
Symptom Charts/Floppy Drive - 15
4
5
Replace processor card.
Replace logic board. Retain customer's DIMMs.
Attempts to eject
disk, but doesn’t
1
2
Reseat floppy drive bezel and drive so bezel slot aligns
correctly with drive.
Replace floppy drive.
Internal floppy drive
runs continuously
1
2
3
4
5
Replace disk with known-good floppy disk.
Replace floppy drive cable.
Replace floppy drive.
Replace processor card.
Replace logic board. Retain customer's DIMMs.
MS-DOS drive does
not recognize a disk
formatted on a 1.4 MB
drive
To read and write files with either MS-DOS or 1.4 MB drive,
format all disks with MS-DOS drive first.
Troubleshooting
Symptom Charts/Hard Drive - 16
Hard Drive
Single internal hard
drive does not
operate; drive
doesn’t spin
1
2
No internal SCSI
drives operate (PM
8600/9600) or no
internal SCSI devices
on a single bus
operate (WS 9650)
1
3
2
3
Replace hard drive power cable.
Replace hard drive. If problem resolved, reinstall SCSI
device driver and system software.
Replace power supply.
Verify there are no duplicate SCSI device addresses on a
single SCSI bus. (Refer to Basics chapter for detailed
explanation of SCSI IDs used in WS 9650.)
Disconnect external SCSI devices and check for proper
termination. Only last device in SCSI chain should be
terminated.
Check internal SCSI devices for proper termination. In PM
8600 or 9600, last connector on Fast SCSI-2 cable attaches
to rear internal hard drive, which is terminated. In WS
9650, Fast SCSI-2 cable should have terminator on last
connector or last connector should be attached to terminated
Troubleshooting
Symptom Charts/Hard Drive - 17
4
5
hard drive. On Ultra Wide SCSI-3 bus in WS 9650, internal
rear drive is terminated and SCSI PCI card is autoterminated. No other devices on bus should be terminated.
(Refer to Basics chapter for detailed explanation of SCSI
termination issues.)
Replace internal SCSI data cable to which non-operational
devices are attached. (Note: there are two SCSI data cables in
the WS 9650.)
WS 9650 Only: If only SCSI devices on Ultra Wide SCSI-3
bus are non-operational, reseat Ultra SCSI card. Open PCI
SCSI JackHammer control panel and see if JackHammer
appears in scroll box. If not, run diagnostic:
• Load CD-ROM system disc that came with WS 9650 (or
prepare to boot from a drive not connected to Ultra SCSI
bus).
• Shut down computer and disconnect all cables from PCI
SCSI JackHammer card.
• Restart machine while pressing Command-Option-J.
Troubleshooting
Symptom Charts/Hard Drive - 18
• Open Control Panel folder and hold down Command key
while double clicking on PCI SCSI JackHammer control
panel.
If diagnostic points to problem with PCI SCSI JackHammer
card, replace JackHammer card. If not, continue with troubleshooting steps below.
Drive does not appear
on the desktop
6
7
8
Replace power supply.
Replace processor card.
Replace logic board. Retain customer's DIMMs.
1
Verify there are no duplicate SCSI device addresses on a
single SCSI bus.
Update SCSI device driver using Drive Setup. Run Disk First
Aid to verify condition of drive's directory structure.
Replace SCSI hard drive cable connected to non-operational
drive.
2
3
Troubleshooting
Works with internal
or external SCSI
devices but not with
both
Symptom Charts/Hard Drive - 19
4
5
6
If drive is not initialized, use Drive Setup to initialize.
Replace with known-good hard drive.
If hard drive still doesn't work, switch back to original hard
drive and replace logic board.
1
Verify there are no duplicate SCSI device addresses on a
single SCSI bus. (Refer to Basics chapter for detailed
explanation of SCSI IDs used in WS 9650.)
Replace terminator on external SCSI device.
Verify that SCSI device at end of internal SCSI data cable is
only device terminated. In PM 8600 or 9600, last connector
on Fast SCSI-2 cable attaches to rear internal hard drive,
which is terminated. In WS 9650, Fast SCSI-2 cable should
have terminator on last connector or last connector should be
attached to terminated hard drive. On Ultra Wide SCSI-3 bus
in WS 9650, internal rear drive is terminated and SCSI PCI
card is auto-terminated. No other devices on the bus should
be terminated. (Refer to Basics chapter for detailed
2
3
Troubleshooting
Symptom Charts/Hard Drive - 20
4
explanation of SCSI termination issues.)
Refer to appropriate manual to troubleshoot defective
external device.
Troubleshooting
Symptom Charts/Peripherals - 21
Peripherals
Cursor does not move
1
2
6
7
Check mouse connection.
Inspect inside of mouse for buildup of dirt or other
contaminants. Clean mouse if necessary.
If mouse was connected to keyboard, connect mouse to
computer ADB port instead. If mouse works, replace
keyboard.
Replace ADB cable.
If mouse does not work in any ADB port on computer, replace
mouse.
Replace processor card.
Replace logic board. Retain customer's DIMMs.
1
2
3
Boot from floppy or bootable CD.
Replace mouse.
Replace logic board. Retain customer's DIMMs.
3
4
5
Cursor moves, but
clicking mouse
button has no effect
Troubleshooting
Double-click doesn’t
open application,
disk, or server
Symptom Charts/Peripherals - 22
1
2
5
Remove duplicate system folders.
Clear parameter RAM. Hold down <Command> <Option> <P>
<R> during startup but before "Welcome to Macintosh"
appears.
If mouse was connected to keyboard, connect mouse to
computer ADB port instead. If mouse works, replace
keyboard.
If mouse does not work in any ADB port on computer, replace
mouse.
Replace logic board. Retain customer's DIMMs.
1
2
3
4
Check keyboard connection to ADB port.
Replace keyboard cable.
Replace keyboard.
Replace logic board. Retain customer's DIMMs.
3
4
No response to any
key on keyboard
Troubleshooting
Symptom Charts/Peripherals - 23
Known-good serial
printer does not work
1
2
3
4
5
6
Verify you have correct version of system software.
Verify that Chooser is set correctly.
Reinstall correct printer drivers.
Do clean install of system software.
Replace printer interface cable.
Replace logic board. Retain customer's DIMMs.
Known-good network
printer does not print
1
2
3
4
Check network connections.
Verify you have correct version of system software.
Verify that Chooser is set correctly.
Does printer show up in Chooser? If so, do clean install of
system software and/or network and printer software.
Replace logic board. Retain customer's DIMMs.
5
Troubleshooting
Symptom Charts/CD-ROM Drive - 24
CD-ROM Drive
CD-ROM drive does
not work
1
2
Try using known-good compact disc.
Replace CD-ROM drive mechanism.
Macintosh does not
display CD-ROM icon
once CD is inserted in
drive
1
2
3
Verify that CD-ROM software is installed.
Replace CD-ROM drive mechanism.
Replace 50-pin SCSI data cable.
Troubleshooting
Symptom Charts/Miscellaneous - 25
Miscellaneous
No sound from
speaker
1
2
3
4
Verify that volume setting in Control Panel is 1 or above.
Clear parameter RAM. Hold down <Command> <Option> <P>
<R> during startup but before "Welcome to Macintosh"
appears. Verify speaker is plugged into logic board.
Replace speaker.
Replace logic board. Retain customer’s DIMMs.
Troubleshooting
Symptom Charts/Problems with Jack•Hammer Ultra SCSI Card
Problems with Jack•Hammer Ultra SCSI Card or
Devices Attached to It
This section covers problems you may experience when the
Jack•Hammer Ultra SCSI card is installed in the WS 9650.
SCSI signal degradation, including:
1)Devices attached to
JackHammer do not
appear on Desktop
2)System hangs or
freezes
3) System has bootup
problems (primarily
a blank gray screen)
4)Slow performance
1
2
3
4
5
Check each device and make sure all have unique SCSI IDs.
Make sure all devices at ends of the SCSI bus are properly
terminated.
Make sure all cables are securely connected. (Incorrectly
seated cables may exhibit burn marks.)
Make sure JackHammer is securely seated in its slot.
Open PCI SCSI JackHammer Control Panel and see if
JackHammer appears in scroll box. If not, conduct
JackHammer self-diagnosis as follows:
• Load CD-ROM system disc that came with WS 9650 (or
prepare to boot from a drive not connected to Ultra SCSI
bus).
Troubleshooting
Symptom Charts/Problems with Jack•Hammer Ultra SCSI Card
6
7
JackHammer does not
appear in PCI SCSI
JackHammer Control
Panel
1
2
• Shut down computer and disconnect all cables from PCI
SCSI JackHammer card.
• Restart computer while pressing Command-Option-J.
• Open Control Panel folder and hold down Command key
while double clicking on PCI SCSI JackHammer control
panel. If diagnostic points to problem with PCI SCSI
JackHammer card, replace JackHammer card.
Make sure total length of cabling (both internal and
external) is no longer than 1.5 meters (about 5 feet).
For internal devices, make sure power cables are securely
attached.
Make sure JackHammer is securely seated in its slot.
Open PCI SCSI JackHammer Control Panel and see if
JackHammer appears in scroll box. If not, conduct
JackHammer self-diagnosis as follows:
• Load CD-ROM system disc that came with WS 9650 (or
prepare to boot from a drive not connected to Ultra SCSI
Troubleshooting
Symptom Charts/Problems with Jack•Hammer Ultra SCSI Card
bus).
• Shut down computer and disconnect all cables from PCI
SCSI JackHammer card.
• Restart computer while pressing Command-Option-J.
• Open Control Panel folder and hold down Command key
while double clicking on PCI SCSI JackHammer control
panel. If diagnostic points to problem with PCI SCSI
JackHammer card, replace JackHammer card.
Devices attached to
JackHammer on WS
9650 do not appear on
bus
1
2
3
4
Make sure all cables are securely connected.
Make sure all devices are powered on.
Make sure JackHammer is securely seated in its slot.
Open PCI SCSI JackHammer Control Panel and see if
JackHammer appears in scroll box. If not, conduct
JackHammer self-diagnosis as follows:
• Load CD-ROM system disc that came with WS 9650 (or
prepare to boot from a drive not connected to Ultra SCSI
bus).
Troubleshooting
Symptom Charts/Problems with Jack•Hammer Ultra SCSI Card
• Shut down computer and disconnect all cables from PCI
SCSI JackHammer card.
• Restart computer while pressing Command-Option-J.
• Open Control Panel folder and hold down Command key
while double clicking on PCI SCSI JackHammer control
panel. If diagnostic points to problem with PCI SCSI
JackHammer card, replace JackHammer card.
System has a bootup
problem (primarily a
blank gray screen and
mouse cursor)
1
2
3
Turn off external drives and restart computer to see if older
external drives are locking up the bus during boot. If
problem goes away, replace drive.
Make sure JackHammer is securely seated in its slot.
Open PCI SCSI JackHammer Control Panel and see if
JackHammer appears in scroll box. If not, conduct
JackHammer self-diagnosis as follows:
• Load CD-ROM system disc that came with WS 9650 (or
prepare to boot from a drive not connected to Ultra SCSI
bus).
Troubleshooting
Symptom Charts/Problems with Jack•Hammer Ultra SCSI Card
• Shut down computer and disconnect all cables from PCI
SCSI JackHammer card.
• Restart computer while pressing Command-Option-J.
• Open Control Panel folder and hold down Command key
while double clicking on PCI SCSI JackHammer control
panel. If diagnostic points to problem with PCI SCSI
JackHammer card, replace JackHammer card.
System’s
performance seems
slower
1
2
3
4
For best performance, RAID arrays on same SCSI bus should
use similar mechanisms.
Try removing any SCSI extensions such as retro.SCSI from
Dantz Retrospect ®. Then, restart computer.
Make sure JackHammer is securely seated in its slot.
Open PCI SCSI JackHammer Control Panel and see if
JackHammer appears in scroll box. If not, conduct
JackHammer self-diagnosis as follows:
• Load CD-ROM system disc that came with WS 9650 (or
prepare to boot from a drive not connected to Ultra SCSI
Troubleshooting
Symptom Charts/Problems with Jack•Hammer Ultra SCSI Card
bus).
• Shut down computer and disconnect all cables from PCI
SCSI JackHammer card.
• Restart computer while pressing Command-Option-J.
• Open Control Panel folder and hold down Command key
while double clicking on PCI SCSI JackHammer control
panel. If diagnostic points to problem with PCI SCSI
JackHammer card, replace JackHammer card.
One of the volumes in
a RAID array does not
mount on Desktop
1
2
3
4
5
Make sure all drives are properly connected and powered on.
Check all cabling.
Remove all energy saving software (which may spin down
drives if idle too long) and restart.
Make sure JackHammer is securely seated in its slot.
Open PCI SCSI JackHammer Control Panel and see if
JackHammer appears in scroll box. If not, conduct
JackHammer self-diagnosis as follows:
• Load CD-ROM system disc that came with WS 9650 (or
Troubleshooting
Symptom Charts/Problems with Jack•Hammer Ultra SCSI Card
prepare to boot from a drive not connected to Ultra SCSI
bus).
• Shut down computer and disconnect all cables from PCI
SCSI JackHammer card.
• Restart computer while pressing Command-Option-J.
• Open Control Panel folder and hold down Command key
while double clicking on PCI SCSI JackHammer control
panel. If diagnostic points to problem with PCI SCSI
JackHammer card, replace JackHammer card.
System hangs or
freezes during a
Findercopy
1
2
3
4
Verify there are no duplicate SCSI IDs in bus.
Verify there are no extension conflicts (boot with extensions
off).
Make sure JackHammer is securely seated in its slot.
Open PCI SCSI JackHammer Control Panel and see if
JackHammer appears in scroll box. If not, conduct
JackHammer self-diagnosis as follows:
• Load CD-ROM system disc that came with WS 9650 (or
Troubleshooting
Symptom Charts/Problems with Jack•Hammer Ultra SCSI Card
prepare to boot from a drive not connected to Ultra SCSI
bus).
• Shut down computer and disconnect all cables from PCI
SCSI JackHammer card.
• Restart computer while pressing Command-Option-J.
• Open Control Panel folder and hold down Command key
while double clicking on PCI SCSI JackHammer control
panel. If diagnostic points to problem with PCI SCSI
JackHammer card, replace JackHammer card.
You are unable to
successfully write
data, or data appears
corrupted when
viewed
1
2
3
Verify there are no duplicate SCSI IDs.
Make sure JackHammer is securely seated in its slot.
Open PCI SCSI JackHammer Control Panel and see if
JackHammer appears in scroll box. If not, conduct
JackHammer self-diagnosis as follows:
• Load CD-ROM system disc that came with WS 9650 (or
prepare to boot from a drive not connected to Ultra SCSI
bus).
Troubleshooting
Symptom Charts/Problems with Jack•Hammer Ultra SCSI Card
• Shut down computer and disconnect all cables from PCI
SCSI JackHammer card.
• Restart computer while pressing Command-Option-J.
• Open Control Panel folder and hold down Command key
while double clicking on PCI SCSI JackHammer control
panel. If diagnostic points to problem with PCI SCSI
JackHammer card, replace JackHammer card.
Your volumes or
folders within
volumes appear as
duplicates
1
2
Verify JackHammer’s termination. (You can change
termination via JackHammer Custom Termination dialog
box.)
Verify there are no SCSI ID conflicts. (JackHammer ships
with default SCSI ID of 7. Change ID via JackHammer
initiator pop-up menu.)
K Service Source
Take Apart
Power Macintosh 8600/9600 &
WS 9650
Take Apart
Side Access Panel - 1
Side Access Panel
No preliminary steps are
required before you begin
this procedure.
Take Apart
Side Access Panel - 2
1
2
3
Carefully lay the
computer on its side.
Press the release button
and lift up the side
access panel a few
inches.
Slide the panel to the
right and lift it off.
WS9650ReplacementNote:
Before replacing the side
access panel, be sure to
secure the Ultra Wide cable
with the Velcro tie wrap on
the bottom drive carrier so
that the cable doesn’t
interfere with the fan.
Take Apart
PCI Cards - 3
PCI Cards
Before you begin, remove
the side access panel and
gently place the unit on its
side.
WS 9650 Only: If you are
removing a card from the
bottom PCI slot, you may
need to disconnect the Ultra
Wide SCSI cable from the
PCI SCSI card before you
begin this procedure. Refer
to the “Ultra SCSI Card”
topic in this chapter for
more information.
Take Apart
PCI Cards - 4
1
Using a Phillips
screwdriver, remove
the screw securing the
PCI card to the rear
panel.
Take Apart
PCI Cards - 5
2
Using both hands, gently
pull straight out on the
card to remove it.
Replacement Note:
Align
the PCI card with the
expansion slot and press in
firmly until the connector is
seated. Do not force the card
or you may damage the
connector pins. If you feel
resistance, remove the card
and try installing it again.
Once the card is securely
inserted into the PCI slot,
replace the screw that holds
the PCI card frame to the
rear panel.
Take Apart
Ultra SCSI Card (WS 9650 Only) - 6
Ultra SCSI Card
(WS 9650 Only)
Before you begin, remove
the side access panel and
gently place the unit on its
side.
Important: Do not use the
external connector on the
Ultra SCSI card. Only the
internal connector should
be used.
Take Apart
Ultra SCSI Card (WS 9650 Only) - 7
1
Grip the pull tab on the
Ultra Wide SCSI cable
and pull to disconnect the
cable from the Ultra
SCSI card.
Take Apart
Ultra SCSI Card (WS 9650 Only) - 8
2
Using a Phillips
screwdriver, remove
the screw securing the
Ultra SCSI card to the
rear panel.
Take Apart
Ultra SCSI Card (WS 9650 Only) - 9
3
Using both hands, gently
pull straight out on the
card to remove it.
Replacement Note:
Align
the PCI card with the
expansion slot and press in
firmly until the connector is
seated. Do not force the card
or you may damage the
connector pins. If you feel
resistance, remove the card
and try installing it again.
Once the card is securely
inserted into the PCI slot,
replace the screw that holds
the PCI card frame to the
rear panel.
Take Apart
Ultra SCSI Card (WS 9650 Only) - 10
The internal hard disk drive (SCSI ID 0)
is connected to the Ultra Wide SCSI-3 bus.
Floppy Disk Drive
CD-ROM Drive
Tape backup Drive
(optional)
You can install a SCSI
device in this expansion
bay and connect it to the
Ultra Wide SCSI-3 bus.
SCSI
PCI
Card
One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives
can be installed on the floor of the server and
connected to the Ultra Wide SCSI-3 bus. (Some
Workgroup Server models come with a second Hard
Disk Drive [SCSI ID 1] installed here.)
Replacement Note:
Reconnect the Ultra Wide
SCSI cable to the Ultra SCSI
PCI card as shown.
Important: Be sure to
secure the Ultra Wide cable
with the Velcro tie wrap that
is on the bottom drive
carrier so that the cable
doesn’t interfere with the
fan.
Take Apart
Air Deflector (PM 8600 Only) - 11
Air Deflector (PM
8600 Only)
Before you begin, remove
the side access panel.
Note: This air deflector,
which redirects the air flow
inside the computer
chassis, is used in the Power
Macintosh 8600. The
deflector installs flush
against the inside chassis
underneath the logic board.
Take Apart
Air Deflector (PM 8600 Only) - 12
1
2
3
Remove the strip
covering the adhesive on
the short edge of the air
deflector.
Position the edge with
the adhesive so that the
hole in this edge fits
over the tab in the inside
chassis. Affix the edge
with the adhesive to the
inside of the computer
chassis.
Secure the air deflector
against the three metal
tabs on the bottom edge
of the computer chassis.
Take Apart
Fan Assembly - 13
Fan Assembly
Note: The fan assembly is
mounted to the inside of the
side access panel.
Before you begin, remove
the side access panel.
Important: Some original
PM 8600 and 9600 units
shipped without plastic
baffles (p/n 922-3058). If
no baffle is present, the fan
will be installed as shown in
the graphic at left, with the
fan label facing out towards
you. If you are replacing the
Take Apart
Fan Assembly - 14
fan in one of these units, you
must order a baffle and
install it before replacing
the fan. (Note: all WS 9650
units will come with the
baffle already installed.)
Once the baffle is in place,
the fan must be installed in
the opposite direction, as
shown here; that is, with the
fan label facing in toward
the sheet metal on the side
access panel.
Take Apart
Fan Assembly - 15
In addition, some of the original PM 8600 units shipped
without plastic air deflectors (p/n 922-3070). If you are
replacing the fan in one of these units, you must also order
an air deflector and install it before replacing the fan. That
is to say, the PM 8600 should have the air deflector and the
plastic baffle installed.
Refer to the Parts chapter for more information about the
parts themselves and to the “Baffle” and “Air Deflector”
take apart topics in this chapter for instructions on how to
install these parts.
Take Apart
Fan Assembly - 16
1
2
Using a Phillips
screwdriver, remove
the four fan mounting
screws.
Remove the fan cable
from the cable guides.
Replacement Note:
Be sure to route the fan
cable around the guides,
as shown.
Replacement Note:
The fan label should face
away from the side cover
(as shown) if no plastic
baffle is present and
towards the side cover if
a baffle is present.
Take Apart
Fan Assembly - 17
3
4
5
Insert a jeweler's
screwdriver into the
right slot on the plastic
cable holder and release
the metal end of the right
fan cable wire. Slide the
wire up and out of the
holder.
Repeat for the left fan
cable wire.
Lift the fan off the side
access panel.
Take Apart
Fan Assembly - 18
Replacement Caution:
Make sure the red fan cable
wire in the speaker housing
matches up with the red fan
cable wire in the side access
panel.
WS 9650 Replacement
Caution: Before replacing
the side access panel, be
sure to secure the Ultra
Wide cable with the Velcro
tie wrap located on the
bottom drive carrier so that
the cable doesn’t interfere
with the fan.
Take Apart
Baffle - 19
Baffle
Before you begin, remove
the following:
• Side access panel
• Fan assembly
Take Apart
Baffle - 20
1
The baffle has adhesive
along its edges. Press the
baffle into place as
shown.
Replacement Note:
If you
are installing a baffle in a
unit that previously did not
have one, you will need to
change the orientation of the
fan (that is, the fan label
should face in towards the
sheet metal of the side access
panel when the baffle is
installed.) Refer to the
“Fan Assembly” take apart
topic for more information.
Take Apart
Floppy Drive - 21
Floppy Drive
Note: This topic includes
instructions for removing
the floppy drive bezel,
floppy drive shield, front
drive carrier, and floppy
drive.
Before you begin, remove
the side access panel.
Take Apart
Floppy Drive - 22
1
2
Place the computer in its
upright position.
Gently pry up the tab on
the left side of the floppy
drive bezel, swing the
bezel open, and remove
the bezel from the right
edge of the floppy drive.
Replacement Note:
Place the two latches on
the right side of the
bezel into the two slots
in the right side of the
bezel shield before
connecting the bezel to
the left edge of the drive.
Take Apart
Floppy Drive - 23
3
4
Using a Phillips
screwdriver, remove
the two floppy drive
shield screws.
Remove the floppy drive
shield.
Take Apart
Floppy Drive - 24
5
6
Disconnect the floppy
drive cable from the
back of the floppy drive.
Slide the floppy drive
carrier and drive out of
the front of the
computer.
Take Apart
Floppy Drive - 25
Replacement Note:
When inserting the drive
into the computer, make
sure the drive carrier
aligns with the carrier
guides. The carrier should
slide between five metal tabs
below and two metal tabs
above the left and right edges
of the carrier.
Take Apart
Floppy Drive - 26
Note: Perform the
following procedure if you
are replacing the floppy
drive.
7
8
Using a Phillips
screwdriver, remove
the four carrier
mounting screws.
Lift the drive off the
carrier.
Take Apart
CD-ROM Drive - 27
CD-ROM Drive
Note: This topic includes
instructions for removing
the CD-ROM drive bezel,
CD-ROM drive shield, front
drive carrier, and CD-ROM
drive.
Before you begin, remove
the side access panel.
Take Apart
CD-ROM Drive - 28
1
2
Place the computer in its
upright position.
Gently pry up the tab on
the left side of the CDROM drive bezel, swing
the bezel open, and
remove the bezel from
the right edge of the CDROM drive.
Replacement Note:
Place the two latches on
the right side of the
bezel into the two slots
in the right side of the
bezel shield before
connecting the bezel to
the left edge of the drive.
Take Apart
CD-ROM Drive - 29
3
4
Using a Phillips
screwdriver, remove
the two CD-ROM drive
shield screws.
Remove the CD-ROM
drive shield.
Take Apart
CD-ROM Drive - 30
5
6
Disconnect the following
cables from the back of
the CD-ROM drive:
• Power cable
• SCSI cable
• CD audio cable
Slide the CD-ROM drive
and carrier out of the
computer.
Take Apart
CD-ROM Drive - 31
Replacement Note:
When inserting the drive
into the computer, make
sure the drive carrier
aligns with the carrier
guides. The carrier should
slide between five metal tabs
below and two metal tabs
above the left and right edges
of the carrier.
Take Apart
CD-ROM Drive - 32
Note: Perform the
following procedure if you
are replacing the CD-ROM
drive.
7
8
Using a Phillips
screwdriver, remove
the four carrier
mounting screws.
Lift the drive off the
carrier.
Take Apart
Zip Drive - 33
Zip Drive
Note: This topic includes
instructions for removing
the Zip drive bezel, Zip
drive shield, front drive
carrier, and Zip drive.
Before you begin, remove
the side access panel.
Take Apart
Zip Drive - 34
1
2
Place the computer in its
upright position.
Gently pry up the tab on
the left side of the Zip
drive bezel, swing the
bezel open, and remove
the bezel from the right
edge of the Zip drive.
Replacement Note:
Place the two latches on
the right side of the
bezel into the two slots
in the right side of the
bezel shield before
connecting the bezel to
the left edge of the drive.
Take Apart
Zip Drive - 35
3
4
Using a Phillips
screwdriver, remove
the two Zip drive shield
screws.
Remove the Zip drive
shield.
Take Apart
Zip Drive - 36
5
Carefully disconnect the
power cable and SCSI
cable from the back of
the Zip drive.
Caution: The power cable
connector is a keyed
connector. If it is removed
with too much force, the
keyed latch can break. With
a broken latch, the
connector can be installed
incorrectly and cause the
drive to fail. Reinsert the
power cable connector with
the metal contacts facing
up, as shown.
Take Apart
Zip Drive - 37
6
Slide the Zip drive
carrier and drive out of
the front of the
computer.
Take Apart
Zip Drive - 38
Replacement Note:
When inserting the drive
into the computer, make
sure the drive carrier
aligns with the carrier
guides. The carrier should
slide between five metal tabs
below and two metal tabs
above the left and right edges
of the carrier.
Take Apart
Zip Drive - 39
Note: Perform the
following procedure if you
are replacing the Zip drive.
7
8
Using a Phillips
screwdriver, remove
the four carrier
mounting screws.
Lift the drive off the
carrier.
Take Apart
Front Hard Drive - 40
Front Hard Drive
Note: This topic includes
instructions for removing
the front hard drive bezel,
front hard drive shield,
front drive carrier, and
front hard drive.
Before you begin, remove
the side access panel.
Take Apart
Front Hard Drive - 41
1
2
Place the computer in its
upright position.
Gently pry up the tab on
the left side of the hard
drive bezel, swing the
bezel open, and remove
the bezel from the right
edge of the hard drive.
Replacement Note:
Place the two latches on
the right side of the
bezel into the two slots
in the right side of the
bezel shield before
connecting the bezel to
the left edge of the drive.
Take Apart
Front Hard Drive - 42
3
4
Using a Phillips
screwdriver, remove
the two front hard drive
shield screws.
Remove the front hard
drive shield.
Take Apart
Front Hard Drive - 43
5
6
Disconnect the power
cable and SCSI cable
from the back of the hard
drive.
Slide the hard drive
carrier and drive out of
the front of the
computer.
Take Apart
Front Hard Drive - 44
Replacement Note:
When inserting the drive
into the computer, make
sure the drive carrier
aligns with the carrier
guides. The carrier should
slide below the four metal
tabs on the left and right
sides of the drive bay.
Take Apart
Front Hard Drive - 45
The internal hard disk drive (SCSI ID 0)
is connected to the Ultra Wide SCSI-3 bus.
Floppy Disk Drive
CD-ROM Drive
Tape backup Drive
(optional)
You can install a SCSI
device in this expansion
bay and connect it to the
Ultra Wide SCSI-3 bus.
SCSI
PCI
Card
One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives
can be installed on the floor of the server and
connected to the Ultra Wide SCSI-3 bus. (Some
Workgroup Server models come with a second Hard
Disk Drive [SCSI ID 1] installed here.)
Replacement Note for
WS 9650 Only:
Depending
on what type of drive you
install (50-pin or 68pin) you will need to connect
either the 50-pin SCSI
cable or the Ultra Wide SCSI
cable to the drive. The
graphic at left shows the
routing of the two SCSI
cables in the WS 9650.
Take Apart
Front Hard Drive - 46
Note: Perform the
following procedure if you
are replacing the front hard
drive.
7
8
Using a Phillips
screwdriver, remove
the four carrier
mounting screws.
Lift the drive off the
carrier.
Take Apart
Tape Drive (WS 9650/233 Only) - 47
Tape Drive (WS
9650/233 Only)
Note: This topic includes
instructions for removing
the tape drive bezel, tape
drive bezel shield, and the
DAT tape drive.
Before you begin, remove
the side access panel.
Take Apart
Tape Drive (WS 9650/233 Only) - 48
1
2
Place the computer in its
upright position.
Gently pry up the tab on
the left side of the tape
drive bezel.
Take Apart
Tape Drive (WS 9650/233 Only) - 49
3
Swing the bezel open,
and remove the bezel
from the right edge of
the hard drive.
Replacement Note:
Place the two latches on
the right side of the
bezel into the two slots
in the right side of the
bezel shield before
connecting the bezel to
the left edge of the drive.
Take Apart
Tape Drive (WS 9650/233 Only) - 50
4
5
Using a Phillips
screwdriver, remove
the two tape drive bezel
shield screws.
Remove the tape drive
bezel shield.
Take Apart
Tape Drive (WS 9650/233 Only) - 51
6
7
8
Disconnect the power
cable and SCSI cable
from the back of the tape
drive.
Slide the tape drive
carrier and tape drive
out of the front of the
computer.
Remove the tape drive
from its carrier before
returning the tape drive
to Apple computer.
Take Apart
Rear Hard Drive - 52
Rear Hard Drive
Note: This topic includes
instructions for removing
the rear drive carrier and
rear hard drive.
Before you begin, remove
the side access panel.
Take Apart
Rear Hard Drive - 53
1
2
3
4
Place the computer in its
upright position.
Using a Phillips
screwdriver, remove
the two rear hard drive
screws.
Disconnect the power
cable and SCSI cable
from the back of the hard
drive.
Slide the rear hard drive
carrier and drive out of
the computer.
Note: The rear drive will be
connected to the Ultra Wide
SCSI cable in the WS 9650.
Take Apart
Rear Hard Drive - 54
Replacement Note:
When inserting the drive
into the computer, make
sure the drive carrier
aligns with the metal tabs in
the drive bay.
Take Apart
Rear Hard Drive - 55
The internal hard disk drive (SCSI ID 0)
is connected to the Ultra Wide SCSI-3 bus.
Floppy Disk Drive
CD-ROM Drive
Tape backup Drive
(optional)
You can install a SCSI
device in this expansion
bay and connect it to the
Ultra Wide SCSI-3 bus.
SCSI
PCI
Card
One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives
can be installed on the floor of the server and
connected to the Ultra Wide SCSI-3 bus. (Some
Workgroup Server models come with a second Hard
Disk Drive [SCSI ID 1] installed here.)
Replacement Note:
When inserting the rear
hard drive into a WS 9650,
you should connect the drive
to the Ultra Wide SCSI cable.
The graphic at left shows the
routing of the two SCSI
cables in the WS 9650.
Take Apart
Rear Hard Drive - 56
Note: Perform the
following procedure if you
are replacing the rear hard
drive.
5
6
Using a Phillips
screwdriver, remove
the four carrier
mounting screws.
Slide the drive forward
out of the carrier.
Take Apart
Power Supply - 57
Power Supply
Before you begin, remove
the following:
• Side access panel
• Rear hard drive
Note: In the WS 9650, you
must disconnect the Ultra
Wide SCSI cable from the
lower hard drives and
release the cable from the
Velcro tie wrap at this point.
Take Apart
Power Supply - 58
1
2
3
Carefully lay the
computer on its side.
Unlock the top chassis by
moving the two green
locking levers upward
and outward.
Using the green handle,
gently swing the top
chassis to the right
until it rests firmly on
the work surface.
Take Apart
Power Supply - 59
4
5
Disconnect the 24-pin
and 10-pin power cables
from the logic board.
Release the 10-pin
power cable from the
cable guide.
Take Apart
Power Supply - 60
6
7
Using a Phillips
screwdriver, remove
the four power supply
mounting screws.
Thread the power cables
through the opening in
the top chassis and lift
the power supply from
the computer.
Take Apart
Power Supply - 61
The internal hard disk drive (SCSI ID 0)
is connected to the Ultra Wide SCSI-3 bus.
Floppy Disk Drive
CD-ROM Drive
Tape backup Drive
(optional)
You can install a SCSI
device in this expansion
bay and connect it to the
Ultra Wide SCSI-3 bus.
SCSI
PCI
Card
One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives
can be installed on the floor of the server and
connected to the Ultra Wide SCSI-3 bus. (Some
Workgroup Server models come with a second Hard
Disk Drive [SCSI ID 1] installed here.)
Replacement Note for
WS 9650 Only:
After you
swing the top chassis back
into position and secure the
green locking levers, you
must reconnect the Ultra
Wide SCSI cable to any lower
drives that may be present.
Important: You must also
secure the Ultra Wide cable
with the Velcro tie wrap that
is on the bottom drive
carrier so that the cable
doesn’t interfere with the
fan. The graphic at left
shows the routing of the two
SCSI cables in the WS 9650.
Take Apart
Speaker Housing and Speaker - 62
Speaker Housing
and Speaker
Note: This topic includes
instructions for removing
the speaker housing,
speaker, and fan cable.
Before you begin, remove
the side access panel.
Take Apart
Speaker Housing and Speaker - 63
1
2
3
Carefully lay the
computer on its side.
Disconnect the speaker
and fan cables from the
logic board.
Press in the two latches
on the sides of the
speaker housing and
slide the housing
straight up out of the
computer.
Take Apart
Speaker Housing and Speaker - 64
Note: Perform the
following step if you are
replacing the speaker.
4
Using a flat-blade
screwdriver, gently pry
the edges of the speaker
from the housing and
remove the speaker.
Replacement
Caution: Be sure the
fan and speaker cables
are lined up with the
notch in the housing
before inserting the
speaker into the housing.
Take Apart
Speaker Housing and Speaker - 65
Note: Perform the
following steps if you are
replacing the fan cable.
5
6
7
Insert a jeweler's
screwdriver into the
right slot on the housing
cable holder and release
the metal end of the right
fan cable wire. Slide the
wire up and out of the
holder.
Repeat for the left fan
cable wire.
Gently pull the fan cable
out through the opening
in the speaker housing.
Take Apart
Speaker Housing and Speaker - 66
Replacement
Caution: Make sure the
red fan cable wire in the
speaker housing
matches up with the red
fan cable wire in the side
access panel.
Take Apart
DRAM DIMMs - 67
DRAM DIMMs
Before you begin, remove
the side access panel.
Note: In the WS 9650, you
must disconnect the Ultra
Wide SCSI cable from the
lower hard drives and
release the cable from the
Velcro tie wrap at this point.
Take Apart
DRAM DIMMs - 68
1
2
3
Carefully lay the
computer on its side.
Unlock the top chassis by
moving the two locking
levers upward and
outward.
Using the handle, gently
swing the top chassis to
the right until it rests
firmly on the work
surface.
Take Apart
DRAM DIMMs - 69
4
5
Open the DIMM ejector
by pushing it outward
and down.
Caution: Hold the
DIMM by the edges, not
the chips.
Pull straight up on the
DIMM and remove it.
Take Apart
DRAM DIMMs - 70
Replacement Caution:
The DIMM is keyed so that it
fits into the DIMM slot only
one way. Be sure to align the
notches in the DIMM with
the small ribs inside the
slot.
Replacement Note:
Push
down firmly and evenly on
the DIMM until you hear it
snap into place.
Take Apart
DRAM DIMMs - 71
The internal hard disk drive (SCSI ID 0)
is connected to the Ultra Wide SCSI-3 bus.
Floppy Disk Drive
CD-ROM Drive
Tape backup Drive
(optional)
You can install a SCSI
device in this expansion
bay and connect it to the
Ultra Wide SCSI-3 bus.
SCSI
PCI
Card
One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives
can be installed on the floor of the server and
connected to the Ultra Wide SCSI-3 bus. (Some
Workgroup Server models come with a second Hard
Disk Drive [SCSI ID 1] installed here.)
Replacement Note for
WS 9650 Only:
After you
swing the top chassis back
into position and secure the
green locking levers, you
must reconnect the Ultra
Wide SCSI cable to any lower
drives that may be present.
Important: You must also
secure the Ultra Wide cable
with the Velcro tie wrap that
is on the bottom drive
carrier so that the cable
doesn’t interfere with the
fan. The graphic at left
shows the routing of the two
SCSI cables in the WS 9650.
Take Apart
VRAM DIMMs (PM 8600/200) - 72
VRAM DIMMs
(PM 8600/200)
Before you begin, remove
the side access panel.
Note: In the WS 9650, you
must disconnect the Ultra
Wide SCSI cable from the
lower hard drives and
release the cable from the
Velcro tie wrap at this point.
Take Apart
VRAM DIMMs (PM 8600/200) - 73
1
2
3
Carefully lay the
computer on its side.
Unlock the top chassis by
moving the two green
locking levers upward
and outward.
Using the green handle,
gently swing the top
chassis to the right
until it rests firmly on
the work surface.
Take Apart
VRAM DIMMs (PM 8600/200) - 74
4
5
Open the DIMM ejector
by pushing it outward
and down.
Caution: Hold the
DIMM by the edges, not
the chips.
Pull straight up on the
DIMM and remove it.
Take Apart
VRAM DIMMs (PM 8600/200) - 75
Replacement Caution:
The DIMM is keyed so that it
fits into the DIMM slot only
one way. Be sure to align the
notches in the DIMM with
the small ribs inside the
slot.
Replacement Note:
Push
down firmly and evenly on
the DIMM until you hear it
snap into place.
Take Apart
VRAM DIMMs (PM 8600/200) - 76
The internal hard disk drive (SCSI ID 0)
is connected to the Ultra Wide SCSI-3 bus.
Floppy Disk Drive
CD-ROM Drive
Tape backup Drive
(optional)
You can install a SCSI
device in this expansion
bay and connect it to the
Ultra Wide SCSI-3 bus.
SCSI
PCI
Card
One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives
can be installed on the floor of the server and
connected to the Ultra Wide SCSI-3 bus. (Some
Workgroup Server models come with a second Hard
Disk Drive [SCSI ID 1] installed here.)
Replacement Note for
WS 9650 Only:
After you
swing the top chassis back
into position and secure the
green locking levers, you
must reconnect the Ultra
Wide SCSI cable to any lower
drives that may be present.
Important: You must also
secure the Ultra Wide cable
with the Velcro tie wrap that
is on the bottom drive
carrier so that the cable
doesn’t interfere with the
fan. The graphic at left
shows the routing of the two
SCSI cables in the WS 9650.
Take Apart
Cache DIMM (PM 8600/200) - 77
Cache DIMM
(PM 8600/200)
Before you begin, remove
the side access panel.
Note: In the WS 9650, you
must disconnect the Ultra
Wide SCSI cable from the
lower hard drives and
release the cable from the
Velcro tie wrap at this point.
Take Apart
Cache DIMM (PM 8600/200) - 78
1
2
3
Carefully lay the
computer on its side.
Unlock the top chassis by
moving the two green
locking levers upward
and outward.
Using the green handle,
gently swing the top
chassis to the right
until it rests firmly on
the work surface.
Take Apart
Cache DIMM (PM 8600/200) - 79
4
Caution: Hold the
DIMM by the edges, not
the chips.
Pull straight up on the
DIMM and remove it.
Take Apart
Cache DIMM (PM 8600/200) - 80
Replacement Caution:
The DIMM is keyed so that it
fits into the DIMM slot only
one way. Be sure to align the
notches in the DIMM with
the small ribs inside the
slot.
Replacement Note:
Push
down firmly and evenly on
the DIMM until you hear it
snap into place.
Take Apart
Cache DIMM (PM 8600/200) - 81
The internal hard disk drive (SCSI ID 0)
is connected to the Ultra Wide SCSI-3 bus.
Floppy Disk Drive
CD-ROM Drive
Tape backup Drive
(optional)
You can install a SCSI
device in this expansion
bay and connect it to the
Ultra Wide SCSI-3 bus.
SCSI
PCI
Card
One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives
can be installed on the floor of the server and
connected to the Ultra Wide SCSI-3 bus. (Some
Workgroup Server models come with a second Hard
Disk Drive [SCSI ID 1] installed here.)
Replacement Note for
WS 9650 Only:
After you
swing the top chassis back
into position and secure the
green locking levers, you
must reconnect the Ultra
Wide SCSI cable to any lower
drives that may be present.
Important: You must also
secure the Ultra Wide cable
with the Velcro tie wrap that
is on the bottom drive
carrier so that the cable
doesn’t interfere with the
fan. The graphic at left
shows the routing of the two
SCSI cables in the WS 9650.
Take Apart
Processor Card - 82
Processor Card
Before you begin, remove
the side access panel.
Note: In the WS 9650, you
must disconnect the Ultra
Wide SCSI cable from the
lower hard drives and
release the cable from the
Velcro tie wrap at this point.
Take Apart
Processor Card - 83
1
2
3
Carefully lay the
computer on its side.
Unlock the top chassis by
moving the two green
locking levers upward
and outward.
Using the green handle,
gently swing the top
chassis to the right
until it rests firmly on
the work surface.
Take Apart
Processor Card - 84
The heat sink
may be hot to the touch.
±Warning:
4
Using two hands, grip
the processor card by
the corners and pull
straight up to remove it.
Replacement Note:
Position the card in the
plastic guides and press
down on the card. Do not
force the card or you may
damage it. Look at the
processor connector to
make sure no gold fingers on
the connector show. Press
down on the card again if
necessary.
Take Apart
Processor Card - 85
The internal hard disk drive (SCSI ID 0)
is connected to the Ultra Wide SCSI-3 bus.
Floppy Disk Drive
CD-ROM Drive
Tape backup Drive
(optional)
You can install a SCSI
device in this expansion
bay and connect it to the
Ultra Wide SCSI-3 bus.
SCSI
PCI
Card
One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives
can be installed on the floor of the server and
connected to the Ultra Wide SCSI-3 bus. (Some
Workgroup Server models come with a second Hard
Disk Drive [SCSI ID 1] installed here.)
Replacement Note for
WS 9650 Only:
After you
swing the top chassis back
into position and secure the
green locking levers, you
must reconnect the Ultra
Wide SCSI cable to any lower
drives that may be present.
Important: You must also
secure the Ultra Wide cable
with the Velcro tie wrap that
is on the bottom drive
carrier so that the cable
doesn’t interfere with the
fan. The graphic at left
shows the routing of the two
SCSI cables in the WS 9650.
Take Apart
Logic Board - 86
Logic Board
Before you begin, remove
the following:
• Side access panel
• PCI cards (if present)
• Speaker housing
Note: In the WS 9650, you
must disconnect the Ultra
Wide SCSI cable from the
lower hard drives and
release the cable from the
Velcro tie wrap at this point.
Take Apart
Logic Board - 87
1
2
3
Carefully lay the
computer on its side.
Unlock the top chassis by
moving the two green
locking levers upward
and outward.
Using the green handle,
gently swing the top
chassis to the right
until it rests firmly on
the work surface.
Take Apart
Logic Board - 88
4
5
6
Disconnect all cables
from the logic board.
Using a Phillips
screwdriver, remove
the logic board mounting
screw.
Slide the light/power
actuator forward as far
as it will go.
Take Apart
Logic Board - 89
7
8
9
Release the two plastic
latches on the front of
the logic board.
Replacement Note:
Make sure the latches
re-engage the logic
board.
Slide the logic board
forward far enough for
the ports to clear the
openings in the I/O
panel.
Lift the board out of the
computer.
Take Apart
Logic Board - 90
Note: Remove the processor card and DRAM, VRAM (Power
Macintosh 8600/200), and cache DIMMs (Power Macintosh
8600/200) before returning the board to Apple. Do NOT
remove the ROM SIMM. Refer to the Parts Database to
identify the ROM SIMM and DRAM, VRAM, and cache DIMMs.
Replacement Note:
Reinstall any PCI cards that may have
been removed and for WS 9650 machines, follow the
procedure on the next page for reconnecting the Ultra Wide
SCSI cable.
Take Apart
Logic Board - 91
The internal hard disk drive (SCSI ID 0)
is connected to the Ultra Wide SCSI-3 bus.
Floppy Disk Drive
CD-ROM Drive
Tape backup Drive
(optional)
You can install a SCSI
device in this expansion
bay and connect it to the
Ultra Wide SCSI-3 bus.
SCSI
PCI
Card
One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives
can be installed on the floor of the server and
connected to the Ultra Wide SCSI-3 bus. (Some
Workgroup Server models come with a second Hard
Disk Drive [SCSI ID 1] installed here.)
Replacement Note for
WS 9650 Only:
After you
swing the top chassis back
into position and secure the
green locking levers, you
must reconnect the Ultra
Wide SCSI cable to any lower
drives that may be present.
Important: You must also
secure the Ultra Wide cable
with the Velcro tie wrap that
is on the bottom drive
carrier so that the cable
doesn’t interfere with the
fan. The graphic at left
shows the routing of the two
SCSI cables in the WS 9650.
Take Apart
AV Module Video In/Out (PM 8600/200) - 92
AV Module
Video In/Out
(PM 8600/200)
Before you begin, remove
the side access panel.
Take Apart
AV Module Video In/Out (PM 8600/200) - 93
1
2
3
Carefully lay the
computer on its side.
Unlock the top chassis by
moving the two green
locking levers upward
and outward.
Using the green handle,
gently swing the top
chassis to the right
until it rests firmly on
the work surface.
Take Apart
AV Module Video In/Out (PM 8600/200) - 94
4
Disconect the AV module
cable from the logic
board.
Take Apart
AV Module Video In/Out (PM 8600/200) - 95
5
6
Using a T-8 torx
screwdriver, remove
the two AV module
mounting screws.
Remove the AV module
from the computer.
Take Apart
Speaker Bezel - 96
Speaker Bezel
Before you begin, remove
the side access panel.
Note: In the WS 9650, you
must disconnect the Ultra
Wide SCSI cable from the
lower hard drives and
release the cable from the
Velcro tie wrap at this point.
Take Apart
Speaker Bezel - 97
1
2
3
Carefully lay the
computer on its side.
Unlock the top chassis by
moving the two green
locking levers upward
and outward.
Using the green handle,
gently swing the top
chassis to the right
until it rests firmly on
the work surface.
Take Apart
Speaker Bezel - 98
4
5
Gently pry up the four
latches on the right side
of the speaker bezel and
swing it open.
Release the eight latches
on the left side of the
speaker bezel and
remove the bezel from
the computer.
Take Apart
Speaker Bezel - 99
The internal hard disk drive (SCSI ID 0)
is connected to the Ultra Wide SCSI-3 bus.
Floppy Disk Drive
CD-ROM Drive
Tape backup Drive
(optional)
You can install a SCSI
device in this expansion
bay and connect it to the
Ultra Wide SCSI-3 bus.
SCSI
PCI
Card
One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives
can be installed on the floor of the server and
connected to the Ultra Wide SCSI-3 bus. (Some
Workgroup Server models come with a second Hard
Disk Drive [SCSI ID 1] installed here.)
Replacement Note for
WS 9650 Only:
After you
swing the top chassis back
into position and secure the
green locking levers, you
must reconnect the Ultra
Wide SCSI cable to any lower
drives that may be present.
Important: You must also
secure the Ultra Wide cable
with the Velcro tie wrap that
is on the bottom drive
carrier so that the cable
doesn’t interfere with the
fan. The graphic at left
shows the routing of the two
SCSI cables in the WS 9650.
Take Apart
Locking Lever - 100
Locking Lever
Before you begin, remove
the side access panel.
Note: In the WS 9650, you
must disconnect the Ultra
Wide SCSI cable from the
lower hard drives and
release the cable from the
Velcro tie wrap at this point.
Take Apart
Locking Lever - 101
1
2
3
Carefully lay the
computer on its side.
Unlock the top chassis by
moving the two green
locking levers upward
and outward.
Using the green handle,
gently swing the top
chassis to the right
until it rests firmly on
the work surface.
Take Apart
Locking Lever - 102
4
Remove the screw and
washer and remove the
lever.
Take Apart
Locking Lever - 103
The internal hard disk drive (SCSI ID 0)
is connected to the Ultra Wide SCSI-3 bus.
Floppy Disk Drive
CD-ROM Drive
Tape backup Drive
(optional)
You can install a SCSI
device in this expansion
bay and connect it to the
Ultra Wide SCSI-3 bus.
SCSI
PCI
Card
One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives
can be installed on the floor of the server and
connected to the Ultra Wide SCSI-3 bus. (Some
Workgroup Server models come with a second Hard
Disk Drive [SCSI ID 1] installed here.)
Replacement Note for
WS 9650 Only:
After you
swing the top chassis back
into position and secure the
green locking levers, you
must reconnect the Ultra
Wide SCSI cable to any lower
drives that may be present.
Important: You must also
secure the Ultra Wide cable
with the Velcro tie wrap that
is on the bottom drive
carrier so that the cable
doesn’t interfere with the
fan. The graphic at left
shows the routing of the two
SCSI cables in the WS 9650.
Take Apart
Chassis Handle - 104
Chassis Handle
Before you begin, remove
the side access panel.
Note: In the WS 9650, you
must disconnect the Ultra
Wide SCSI cable from the
lower hard drives and
release the cable from the
Velcro tie wrap at this point.
Take Apart
Chassis Handle - 105
1
2
3
Carefully lay the
computer on its side.
Unlock the top chassis by
moving the two green
locking levers upward
and outward.
Using the green handle,
gently swing the top
chassis to the right
until it rests firmly on
the work surface.
Take Apart
Chassis Handle - 106
4
5
Using a flat-blade
screwdriver, release the
latch on the underside of
the handle.
Slide the handle toward
the back of the computer
and lift it off the top
chassis.
Take Apart
Chassis Handle - 107
The internal hard disk drive (SCSI ID 0)
is connected to the Ultra Wide SCSI-3 bus.
Floppy Disk Drive
CD-ROM Drive
Tape backup Drive
(optional)
You can install a SCSI
device in this expansion
bay and connect it to the
Ultra Wide SCSI-3 bus.
SCSI
PCI
Card
One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives
can be installed on the floor of the server and
connected to the Ultra Wide SCSI-3 bus. (Some
Workgroup Server models come with a second Hard
Disk Drive [SCSI ID 1] installed here.)
Replacement Note for
WS 9650 Only:
After you
swing the top chassis back
into position and secure the
green locking levers, you
must reconnect the Ultra
Wide SCSI cable to any lower
drives that may be present.
Important: You must also
secure the Ultra Wide cable
with the Velcro tie wrap that
is on the bottom drive
carrier so that the cable
doesn’t interfere with the
fan. The graphic at left
shows the routing of the two
SCSI cables in the WS 9650.
Take Apart
Top Cover - 108
Top Cover
Before you begin, remove
the following:
• Side access panel
• Floppy drive
• Rear hard drive
Take Apart
Top Cover - 109
1
2
Release the front two
latches and then the
rear latch holding the
top cover to the chassis.
Lift off the top cover.
Take Apart
I/O Panel - 110
I/O Panel
Before you begin, remove
the following:
• Side access panel
• PCI cards (if present)
• Logic board
Take Apart
I/O Panel - 111
1
2
Using a flat-blade
screwdriver, release the
bottom three latches on
the I/O panel.
Swing the panel up,
release the top two tabs,
and remove the I/O panel
and shield from the
computer.
Take Apart
Rear Panel - 112
Rear Panel
Before you begin, remove
the following:
• Side access panel
• PCI cards (if present)
• Logic board
• I/O panel
• AV module video in/out
Take Apart
Rear Panel - 113
1
2
Using a flat-blade
screwdriver, release the
top five latches, two
side latches, and two
bottom latches on the
rear panel.
Remove the rear panel
from the computer.
Take Apart
Stationary Panel - 114
Stationary Panel
Before you begin, remove
the following:
• Side access panel
• PCI cards (if present)
• Logic board
• I/O panel
• AV module video in/out
• Rear panel
• Speaker bezel
Take Apart
Stationary Panel - 115
1
Using a flat-blade
screwdriver, release the
six latches holding the
stationary panel to the
chassis.
Take Apart
Stationary Panel - 116
2
3
4
Lift the chassis slightly
and slide the stationary
panel forward.
Push the light/power
actuator in toward the
case so that it is released
from the stationary
panel.
Remove the panel from
the computer.
Take Apart
Logic Board Latch - 117
Logic Board Latch
Before you begin, remove
the following:
• Side access panel
• PCI cards (if present)
• Logic board
• I/O panel
• AV module video in/out
• Rear panel
• Speaker bezel
• Stationary panel
Take Apart
Logic Board Latch - 118
1
2
3
Carefully lay the
computer on its side.
Unlock the top chassis by
moving the two green
locking levers upward
and outward.
Using the green handle,
gently swing the top
chassis to the right
until it rests firmly on
the work surface.
Take Apart
Logic Board Latch - 119
4
Using a flat-blade
screwdriver, release the
tab holding the logic
board latch to the
underside of the chassis.
Take Apart
Logic Board Latch - 120
5
Slide the logic board
latch forward and
remove it from the
computer.
Take Apart
Light/Power Actuator - 121
Light/Power
Actuator
Before you begin, remove
the following:
• Side access panel
• PCI cards (if present)
• Logic board
• I/O panel
• AV module video in/out
• Rear panel
• Speaker bezel
• Stationary panel
Take Apart
Light/Power Actuator - 122
1
2
Lift the end of the LED
cable slightly and
remove it from the
light/power actuator.
Press in the two latches
on the sides of the
actuator and slide it
forward out of the
chassis.
Take Apart
Chassis - 123
Chassis
Remove the following:
• Side access panel
• PCI cards (if present)
• Logic board
• I/O panel
• AV module video in/out
• Rear panel
• Speaker bezel
• Stationary panel
• Light/Power actuator
• Speaker housing
• Floppy drive
• CD-ROM drive
• Zip drive
• Front hard drive
• Rear hard drive
Take Apart
Chassis - 124
•
•
•
•
Bottom drives
Power supply
Locking levers
Chassis handle
K Service Source
Upgrades
Power Macintosh 8600/9600 &
WS 9650
Upgrades
PC Compatibility Cards - 1
PC Compatibility Cards
The Apple 12” 166 MHz-P PC Compatibility Card can be
installed in the Power Macintosh 8600 and 9600 Series
computers.
For more information about this card and installation
instructions, refer to the PC Compatibility Card manual on
this Service Source CD.
Upgrades
PCI Card - 2
PCI Card
Note: This procedure
explains how to install a PCI
card.
Before you begin, remove
the side access panel.
Note: The WS 9650 comes
with two PCI cards already
installed. The video card is
installed in the third PCI
slot from the top and the
Ultra SCSI card is installed
in the fifth PCI slot from the
top.
Upgrades
PCI Card - 3
1
2
Carefully lay the
computer on its side.
Using a Phillips
screwdriver, unscrew
the PCI card cover and
remove it.
Note: To install a PCI
card in the bottom slot in
a WS 9650, you may
need to disconnect the
Ultra SCSI cable from
the Ultra SCSI card and/
or any lower drives that
may be present.
Upgrades
PCI Card - 4
3
Note: For longer PCI
cards, slide the end of
the card opposite the
connector into the
appropriate slot in the
speaker housing.
Align the PCI card with
the expansion slot and
press in firmly until the
connector is seated.
4
Note: Refer to the PCI
card manual for additional cable connections.
Replace the screw that
you removed from the
expansion card cover.
Upgrades
PCI Card - 5
Replacement Note for WS
9650 Only:
5
The internal hard disk drive (SCSI ID 0)
is connected to the Ultra Wide SCSI-3 bus.
Floppy Disk Drive
CD-ROM Drive
Tape backup Drive
(optional)
You can install a SCSI
device in this expansion
bay and connect it to the
Ultra Wide SCSI-3 bus.
SCSI
PCI
Card
One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives
can be installed on the floor of the server and
connected to the Ultra Wide SCSI-3 bus. (Some
Workgroup Server models come with a second Hard
Disk Drive [SCSI ID 1] installed here.)
If you disconnected the
Ultra Wide SCSI cable
earlier in this
procedure, reconnect the
cable as shown.
Upgrades
Bottom Drives - 6
Bottom Drives
Note: This procedure
explains how to install
drives and the bottom drive
carrier in the bottom of the
computer.
Note: To operate the bottom
drives, you must also install
a SCSI PCI card. Consult the
card’s installation manual
for instructions on how to
connect the hard drives to
the card.
Before you begin, remove
the side access panel.
Upgrades
Bottom Drives - 7
1
2
3
4
Carefully lay the
computer on its side.
Using four screws for
each drive, install the
hard drives on the
bottom carrier.
Slide the four latches on
the bottom carrier into
the four slots on the
bottom of the chassis.
Using the two bottom
carrier screws, install
the carrier in the
chassis.
Upgrades
Bottom Drives - 8
If you are installing a 68-pin
drive (WS 9650 Only):
5
The internal hard disk drive (SCSI ID 0)
is connected to the Ultra Wide SCSI-3 bus.
Floppy Disk Drive
CD-ROM Drive
Tape backup Drive
(optional)
You can install a SCSI
device in this expansion
bay and connect it to the
Ultra Wide SCSI-3 bus.
SCSI
PCI
Card
One 5.25" Hard Disk Drive or two 3.5"Hard Disk Drives
can be installed on the floor of the server and
connected to the Ultra Wide SCSI-3 bus. (Some
Workgroup Server models come with a second Hard
Disk Drive [SCSI ID 1] installed here.)
Connect the Ultra Wide
SCSI cable to the drive.
Note: The unit comes
with the top rear drive
set to SCSI ID 0. Be sure
to set the SCSI ID on the
lower hard drive to a
number that is not
currently being used by
the system. Refer to the
Basics chapter for a full
explanation of SCSI IDs
and termination.
Upgrades
Bottom Drives - 9
If you are installing a 50-pin drive:
sWarning: Before completing this procedure, you must
terminate the 50-pin drive you are installing. Failure to do
so can severely damage the computer’s logic board.
6
Remove the terminator from the 50-pin SCSI cable.
8
Connect the end of the 50-pin SCSI cable to the
terminated lower hard drive.
7
Feed the cable down through the hole in the upper drive
chassis, similar to the routing of the Ultra Wide SCSI
cable shown in the previous graphic.
Note: If you attach more than one terminator to the
internal SCSI interface, the computer’s logic board may
be severely damaged.
K Service Source
Exploded View
Power Macintosh 8600/9600 &
WS 9650
Exploded View
Rear Drive Carrier
922-2600
1
Top Cover
922-2602
Hard Drive*
661-0180
661-0998
661-1450
Power Supply
661-1242
Floppy Drive
661-0121
Fan
922-2608
Floppy Drive Shield
922-2597
Floppy Drive Bezel
922-2594
CD-ROM Drive*
661-1415
661-1400
CD-ROM Drive Shield
922-2598
CD-ROM Drive Bezel
922-2595
Side Access Panel
922-2634
Zip Drive
661-1331
Zip Drive Shield
922-2623
Zip Drive Bezel
922-2624
Blank Shield
922-2978
Blank Bezel
922-2596
Front Drive Carrier
922-2599
Product family configurations may vary. For parts with asterisk (*), refer to parts list.
Power Macintosh 8600 and 9600 Drive Chassis
Exploded View
AV Module,Video In/Out
922-1740
Note:
This part 922-1740 does work on the
8500 and 8600 but not on the 9600
I/O Panel, PM 8600
922-2607
I/O Panel, PM 9600
922-2606
2
Processor Card
661-1307 200 MHz
661-1269 200 MHz (MP)
661-1349 233 MHz
661-1439 250 MHz
661-1442 300 MHz
661-1443 350 MHz
Speaker
Housing
922-2632
Logic Board, PM 8600*
661-1220
661-0387
Logic Board, PM 9600*
661-1221
661-0394
Speaker
922-2633
Rear Panel
922-2603
Chassis
Handle
922-2684
Locking Lever
922-2685
Chassis
922-2631
Rubber Foot
922-2611
Speaker Bezel
922-2604
Light/Power Actuator
922-2588
Stationary Panel
922-2601
Product family configurations may vary. For parts with asterisk (*), refer to parts list.
Power Macintosh 8600 and 9600
Exploded View
3
Top Cover
922-2602
Rear Drive Carrier
922-2600
Hard Drive, 4 GB
Ultra Wide
661-1087
Power Supply
661-1242
Floppy Drive
661-0121
Fan
922-2608
Floppy Drive Shield
922-2597
Floppy Drive Bezel
922-2594
CD-ROM Drive
661-1415
CD-ROM Drive Shield
922-2598
CD-ROM Drive Bezel
922-2595
Side Access Panel
922-2634
Baffle
922-3058
Tape Drive
661-0039
Tape Drive Bezel Shield
922-3106
Tape Drive Bezel
922-3050
Blank Shield
922-2978
Blank Bezel
922-2596
Front Drive Carrier
922-2599
Workgroup Server 9650 Drive Chassis Exploded View
Exploded View
4
Video Card
661-1409
Ultra SCSI Card
661-1371
Processor Card, 233 MHZ
661-1349
I/O Panel
922-2606
Logic Board
661-1221
Speaker Housing
922-2632
50-Pin SCSI Cable
922-2590
68-Pin SCSI Cable
922-3052
Speaker
922-2633
Chassis Handle
922-2684
Locking Lever
922-2685
Rear Panel
922-2603
Chassis
922-2631
Rubber Foot
922-2611
Speaker Bezel
922-2604
Light/Power Actuator
922-2588
Stationary Panel
922-2601
Workgroup Server 9650 Exploded View
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