HP | PAVILION DV8 | System information | HP PAVILION DV8 System information

HP Pavilion dv8 Entertainment PC
Maintenance and Service Guide
Document Part Number: 580213-001
September 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
© Copyright 2009 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or
registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft and Windows are U.S.
registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: September 2009
Document Part Number: 580213-001
Safety warning notice
Å
WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
Contents
1 Product description
2 External component identification
Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Buttons, speakers, and fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11
Rear component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–12
3 Illustrated parts catalog
Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Display assembly components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10
4 Removal and replacement procedures
Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
Mass storage device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10
TV tuner module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13
RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15
Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16
WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17
Switch cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21
Keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23
Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25
Maintenance and Service Guide
v
Contents
Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power button board cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bluetooth module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LED board cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TouchPad on/off button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Subwoofer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio/infrared board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power connector cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TV tuner module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fan/heat sink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4–26
4–27
4–30
4–31
4–32
4–33
4–34
4–41
4–46
4–48
4–51
4–53
4–55
4–57
4–58
4–59
4–60
4–63
5 Setup Utility
Starting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the language of Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Navigating and selecting in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restoring default settings in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exiting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5–1
5–1
5–1
5–2
5–2
5–2
5–3
5–3
5–3
5–3
5–4
5–4
6 Specifications
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18.4-inch display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Blu-ray ROM DVD±RW SuperMulti DL Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi
6–1
6–2
6–2
6–3
6–3
6–4
6–4
6–5
Maintenance and Service Guide
Contents
7 Screw listing
Phillips PM2.5×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1
Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5
Phillips PM2.5×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12
Phillips PM2.5×6.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13
Phillips PM3.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14
Phillips PM2.5×5.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15
Phillips PM2.0×11.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–16
Phillips PM2.5×5.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–17
8 Backup and recovery
Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Windows Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recovering from the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recovering from the dedicated recovery partition (select models only) . . . . . . . . . . . . . . . . . . . . . . .
8–1
8–2
8–3
8–3
8–4
8–4
8–4
9 Connector pin assignments
1394 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9–1
9–2
9–2
9–3
9–4
9–5
9–6
10 Power cord set requirements
Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1
Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2
11 Recycling
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1
Index
Index
Maintenance and Service Guide
vii
1
Product description
Category
Description
Product name
HP Pavilion dv8 Entertainment PC
Processors
Intel® Core™ i7-820QM 1.73-GHz processor (SC turbo up to 3.06 GHz)
Intel Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80 GHz)
Chipset
Intel 5 Series express chipsets
PM55 - platform controller hub (PCH) Peak-M
Graphics
nVidia GeForce 230M GT (N10P-GE, 40-nm) with 1024 MB of dedicated video memory
nVidia GeForce 250M GTS (N10E-GE, 40-nm) with 1024 MB of dedicated video memory
Support for Blu-ray playback with high-definition (HD) decode, DX10, PhysX, and CUDA
Support for Blu-ray playback with HD decode, DX10, PhysX, CUDA, and Hybrid
Panel
18.4-inch dual-channel low-voltage differential signaling (LVDS), full high-definition (FHD),
AntiGlare (1920 × 1080) display assembly with dual lamps
16:9 ultra-wide aspect ratio
Typical brightness: 250 nits
Supports flush glass AntiGlare panel cover support
Lighted logo on display enclosure
All display assemblies include 2 wireless local-area network (WLAN) antennas
Memory
2 customer-accessible/upgradable memory module slots
Supports dual-channel memory
Supports up to 8 GB of system RAM
PC2-6400, 1066-MHz, DDR3
■
■
■
■
■
Mass storage devices
8192 MB (4096 MB × 2, dual-channel, 64-bit operating systems only)
6144 MB (4096 MB + 2048 MB, 64-bit operating systems only)
4096 MB (2048 MB × 2, dual-channel)
3072 MB (2048 MB + 1024 MB)
2048 MB (1024 MB × 2, dual-channel)
Supports 9.50-mm, 6.35-cm (2.50-inch) hard drives
Supports second hard drive
Supports solid-state drive (SSD)
Supports HP ProtectSmart Hard Drive Protection
Customer-accessible
Serial ATA
Supports the following hard drives:
■ 500-GB, 7200- and 5400-rpm
■ 320-GB, 7200- and 5400-rpm
■ 250-GB, 7200- and 5400-rpm
(Continued)
Maintenance and Service Guide
1–1
Product description
Category
Description
Mass storage devices
(continued)
Supports the following dual hard drive configurations:
■ 1000-GB, 7200-rpm (500-GB × 2)
■ 1000-GB, 5400-rpm (500-GB × 2)
■ 640-GB, 7200-rpm (320-GB × 2)
■ 640-GB, 5400-rpm (320-GB × 2)
■ 500-GB, 7200-rpm (250-GB × 2)
■ 500-GB, 5400-rpm (250-GB × 2)
Supports the following combination hard drive/solid-state drive configurations:
■ 500-GB, 7200-rpm hard drive + 256-GB SSD
■ 320-GB, 7200-rpm hard drive + 128-GB SSD
Optical drives
12.7-mm tray load
Serial ATA (SATA)
Fixed (removal of 1 screw required)
Customer-accessible
Parallel ATA
Supports no-optical-drive option
Supports the following drives:
■ Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive
■ Blu-ray ROM DVD±RW SuperMulti DL Drive
Microphone
2 digital dual-array microphones with beam-forming, echo-cancellation,
noise-suppression software
Audio
HD audio
Integrated subwoofer
Supports Microsoft® premium requirements and SRS logo requirements
2 Altec Lansing Pavilion-branded HDX speakers
Webcam
Low-light VGA camera
Fixed (no tilt)
Activity LED 640 × 480 × 30
24 frames per second
Ethernet
Intel Realtek 8111C 10/100/1000 network interface card (NIC)
Intel Realtek 8102E 10/100 NIC
Ethernet cable included
Wireless
Integrated WLAN options by way of wireless module:
2 wireless antennas built into display assembly
Supports no-WLAN option
Support for the following WLAN formats:
■ Intel WiFi Link 5100 802.11a/g/n
■ Intel WiFi Link 5100 802.11a/g/n with Bluetooth®
■ Intel WiFi Link 5100 802.11a/b/g
■ Intel WiFi Link 5100 802.11a/b/g with Bluetooth
TV tuner
DVB-T TV tuner module
DVB-T/ANG TV tuner module
NTSC/ATSC/ANG TV tuner module
TV tuner antenna with F-PAL or PAL jack
(Continued)
1–2
Maintenance and Service Guide
Product description
Category
Description
External media cards
One ExpressCard slot, supporting optional ExpressCard/54 cards
Digital Media Slot supporting the following digital card formats:
■ Memory Stick (MS)
■ Memory Stick Pro (MSP)
■ MultiMediaCard (MMC)
■ Secure Digital (SD) Memory Card
■ xD-Picture Card (XD)
Ports
1394
Audio-in (mono microphone)
Audio-out (stereo headphones, 2)
Consumer infrared
eSATA
HDMI
Multi-pin AC power
RJ-45 (Ethernet, includes link and activity lights)
TV tuner
USB (3)
VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 GHz (hot plug/unplug
with auto-detect)
Docking
Supports expansion port 3
Keyboard/pointing devices
Spill-resistant keyboard
TouchPad with 2 TouchPad buttons
Supports 2-way scroll
Taps enabled by default
Power requirements
120-W AC adapter with localized and pointing stick cable plug support (3-wire plug with
ground pin, supports 3-pin DC connector)
8-cell, 2.55-Ah (73-Wh) Li-ion battery
4-cell, 4.40-Ah (63-Wh) Li-ion battery
Security
Security cable slot
Fingerprint reader with Digital Persona software support
Operating system
Preinstalled: Windows® 7
Serviceability
End-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Memory module
Optical drive
WLAN module
Maintenance and Service Guide
1–3
2
External component identification
To see a list of hardware installed in the computer:
»
Select Start > Control Panel > System and Security. Then in the System area, click Device Manager.
You can also add hardware or modify device configurations using Device Manager.
includes the User Account Control feature to improve the security of your computer. You may be
✎ Windows
prompted for your permission or password for tasks such as installing software, running utilities, or changing
Windows settings. Refer to Help and Support for more information.
Maintenance and Service Guide
2–1
External component identification
Top components
Display components
Item
Component
Description
(1)
Internal display switch
Turns off the display if the display is closed while the computer is on.
(2)
Wireless antennas (2)
Send and receive wireless signals to communicate with WLANs.
antennas are not visible from the outside of the computer.
✎ The
For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
(3)
Internal digital dual-array
microphones (2)
Record sound.
(4)
Webcam light
On: The webcam is in use.
(5)
Webcam
Records audio and video and captures still photographs.
see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies
✎ To
to your country or region. These notices are located in Help and Support.
2–2
Maintenance and Service Guide
External component identification
Buttons, speakers, and fingerprint reader
Item
Component
Description
(1)
Power button*
■ When the computer is off, press the button to turn on the computer.
■ When the computer is on, briefly press the button to initiate Sleep.
■ When the computer is in the Sleep state, briefly press the button to
exit Sleep.
■ When the computer is in Hibernation, briefly press the button to
exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures
are ineffective, press and hold the power button for at least 5 seconds to turn
off the computer.
To learn more about your power settings, select Start > Control Panel >
System and Security > Power Options.
(2)
Speakers (2)
Produce sound.
(Continued)
Maintenance and Service Guide
2–3
External component identification
Item
Component
Description
(3)
Media button
Starts the MediaSmart program.
(4)
Previous/rewind button
■ Plays the previous track or chapter when the button is pressed once.
■ Rewinds media when the button is pressed in combination with the fn key.
(5)
Play/pause button
Plays or pauses media.
(6)
Next/fast forward button
■ Plays the next track or chapter when the button is pressed once.
■ Fast forwards media when pressed in combination with the fn key.
(7)
Stop button
Stops playback.
(8)
Optical drive button
Releases the media tray.
(9)
Volume mute button
Mutes and restores speaker sound.
(10)
Volume scroll zone
Adjusts speaker volume. To decrease volume, slide your finger to the left, or
press and hold the minus (-) sign. You can also tap the minus sign. To
increase volume, slide your finger to the right, or press and hold the plus (+)
sign. You can also tap the plus sign.
(11)
Treble/bass button
Press the button to alternate between the treble and bass functions.
(12)
Treble or bass scroll zone
Adjusts treble or bass level in the audio. (Select treble or bass by pressing the
treble/bass button.) To decrease the treble/bass level, slide your finger to the
left, or press and hold the minus (-) sign. You can also tap the minus sign. To
increase the treble/bass level, slide your finger to the right, or press and hold
the plus (+) sign. You can also tap the plus sign.
(13)
Wireless button
Turns the wireless feature on or off but does not establish a wireless
connection.
must set up or access a wireless network in order to establish a
✎ You
wireless connection.
(14)
Fingerprint reader
Allows a fingerprint logon to Windows, instead of a password logon.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in
Help and Support.
2–4
Maintenance and Service Guide
External component identification
Keys
✎ Your computer may look slightly different from the illustration in this section.
Item
Component
Description
(1)
esc key
Displays system information when pressed in combination with the fn key.
(2)
fn key
Executes frequently used system functions when pressed in combination with
a function key or the esc key.
(3)
Windows logo key
Displays the Windows Start menu.
(4)
Windows applications key
Displays a shortcut menu for items beneath the pointer.
(5)
Integrated numeric keypad keys
Can be used like the keys on an external numeric keypad.
(6)
Function keys
Execute frequently used system functions when pressed in combination with
the fn key.
Maintenance and Service Guide
2–5
External component identification
Lights
Item
Component
Description
(1)
Caps lock light
On: Caps lock is on.
(2)
Power lights (2)*
■ On: The computer is on.
■ Blinking: The computer is in the Sleep state.
■ Off: The computer is off or in Hibernation.
(3)
Volume mute light
■ White: Computer sound is on.
■ Amber: Computer sound is off.
(4)
Volume down light
On: The volume scroll zone is being used to decrease speaker volume.
(5)
Volume up light
On: The volume scroll zone is being used to increase speaker volume.
(6)
Treble light
On: The treble function is on.
(7)
Bass light
On: The bass function is on.
(8)
Treble/bass down light
On: The treble or bass scroll zone is being used to decrease the level of treble
or bass in the audio.
(9)
Treble/bass up light
On: The treble or bass scroll zone is being used to increase the level of treble
or bass in the audio.
(10)
Wireless light
■ Blue: An integrated wireless device, such as a wireless local area network
(WLAN) device and/or a Bluetooth device, is on.
■ Amber: All wireless devices are off.
(11)
Num lock light
On: Num lock is on or the embedded numeric keypad is enabled.
(Continued)
2–6
Maintenance and Service Guide
External component identification
Item
Component
Description
(12)
Drive light
■ Blinking: The hard drive or optical drive is being accessed.
■ Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the
internal hard drive.
(13)
Battery light
■ On: A battery is charging.
■ Blinking: A battery that is the only available power source has reached a
low battery level or a critical battery level. When the battery reaches a
critical battery level, the battery light begins blinking rapidly.
■ Off: If the computer is plugged into an external power source, the light is
turned off when all batteries in the computer are fully charged. If the
computer is not plugged into an external power source, the light stays off
until the battery reaches a low battery level.
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open.
The power light on the front of the computer is visible whether the computer is open or closed.
Maintenance and Service Guide
2–7
External component identification
Pointing devices
Item
Component
Description
(1)
TouchPad light
■ White: TouchPad is enabled.
■ Amber: TouchPad is disabled.
(2)
TouchPad*
Moves the pointer and selects or activates items on the screen.
(3)
Left TouchPad button*
Functions like the left button on an external mouse.
(4)
TouchPad on/off button
Enables/disables the TouchPad.
(5)
TouchPad scroll zone
Scrolls up or down.
(6)
Right TouchPad button*
Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers.
Then, right-click the device representing your computer, and select Mouse settings.
2–8
Maintenance and Service Guide
External component identification
Front components
Item
Component
Description
(1)
Digital Media Slot
Supports the following optional digital card formats:
■
■
■
■
Memory Stick (MS)
Memory Stick Pro (MSP)
MultiMediaCard (MMC)
Secure Digital (SD) Memory Card
■ xD-Picture Card (XD)
(2)
Digital Media Slot light
On: A digital card is being accessed.
(3)
Consumer infrared lens
Receives a signal from the remote control (select models only).
Maintenance and Service Guide
2–9
External component identification
Right-side components
✎ Your computer may look slightly different from the illustration in this section.
2–10
Item
Component
Description
(1)
Audio-in (microphone) jack
Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
(2)
Audio-out (headphone) jacks (2)
Produce sound when connected to optional powered stereo speakers,
headphones, ear buds, headsets, or television audio.
(3)
USB ports (2)
Connect optional USB devices.
(4)
Optical drive
Reads optical discs and, on select models, also writes to optical discs.
(5)
Optical drive light
Blinking: The optical drive is being accessed.
(6)
TV antenna/cable jack (select
models only)
Connects an optional TV antenna or an optional digital cable device that
receives standard or high-definition TV broadcasts.
(7)
Power connector
Connects an AC adapter.
Maintenance and Service Guide
External component identification
Left-side components
Item
Component
Description
(1)
Security cable slot
Attaches an optional security cable to the computer.
security cable is designed to act as a deterrent, but it may not
✎ The
prevent the computer from being mishandled or stolen.
(2)
External monitor port
Connects an external VGA monitor or projector.
(3)
Expansion port 3
Connects the computer to an optional docking device or optional expansion
product.
computer has only one expansion port. The term expansion port 3
✎ The
describes the type of expansion port.
(4)
RJ-45 (network) jack
Connects a network cable.
(5)
HDMI port
Connects an optional video or audio device, such as a high-definition
television, or any compatible digital or audio component.
(6)
eSATA/USB port
Connects an optional high-performance eSATA component, such as an
eSATA external hard drive, or connects an optional USB device.
(7)
USB port
Connects an optional USB device.
(8)
1394 port
Connects an optional IEEE 1394 or 1394a device, such as a camcorder.
(9)
ExpressCard slot
Supports optional ExpressCards.
Rear component
Component
Description
Vent
Enables airflow to cool internal components.
computer fan starts up automatically to cool internal components
✎ The
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
Maintenance and Service Guide
2–11
External component identification
Bottom components
Item
Component
Description
(1)
Battery bay
Holds the battery.
(2)
Mini Card compartment
Holds the WLAN module.
Ä
To prevent an unresponsive system, replace the wireless module only
with a wireless module authorized for use in the computer by the
governmental agency that regulates wireless devices in your country or
region. If you replace the module and then receive a warning message,
remove the module to restore computer functionality, and then contact
technical support through Help and Support.
(3)
Battery release latch
Releases the battery from the battery bay.
(4)
Vents (11)
Enable airflow to cool internal components.
computer fan starts up automatically to cool internal components
✎ The
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
2–12
(5)
Hard drive bay
Holds 1 or 2 hard drives (depending on the model), the TV tuner module
(select models only), and the 2 memory module slots.
(6)
Subwoofer
Contains the subwoofer speaker.
Maintenance and Service Guide
3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
Item
Component
Description
(1)
Product name
This is the product name affixed to the front of the computer.
(2)
Serial number (s/n)
This is an alphanumeric identifier that is unique to each product.
(3)
Part number/Product number (p/n)
This number provides specific information about the product’s
hardware components. The part number helps a service
technician determine what components and parts are needed.
(4)
Model description
This is the alphanumeric identifier used to locate documents,
drivers, and support for the computer.
(5)
Warranty period
This number describes the duration (in years) of the warranty
period for the computer.
Maintenance and Service Guide
3–1
Illustrated parts catalog
Computer major components
3–2
Maintenance and Service Guide
Illustrated parts catalog
Item
Description
Spare part number
(1)
18.4-inch, AntiGlare, high-definition, dual-lamp display assembly (includes 2 WLAN
antenna transceivers and cables, webcam, microphones, and logo)
577001-001
(2)
✎ See “Display assembly components” on page 3-6 for information on display assembly spare part numbers.
Switch cover
577008-001
(3)
Keyboard cover (includes LED board and cable)
577009-001
(4)
Keyboard (includes cable):
For use in Belgium
578916-A41
For use in Denmark, Finland, and Norway
578916-DH1
For use in France
578916-051
For use in French Canada
578917-121
For use in Germany
578916-041
For use in Italy
578916-061
For use in the Netherlands
578916-B31
For use in Portugal
578916-131
For use in Russia
578916-251
For use in Saudi Arabia
578916-171
For use in South Korea
578916-AD1
For use in Spain
578916-071
For use in Switzerland
578916-111
For use in Taiwan
578916-AB1
For use in Turkey
578916-141
For use in the United Kingdom
578916-031
For use in the United States
578916-001
(5)
Power button board (includes cable)
580987-001
(6)
Bluetooth module
577000-001
Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable
✎ isTheavailable
using spare part number 537921-001.
(7)
Bluetooth module cable
537921-001
Plastics Kit, includes:
580404-001
(8a)
ExpressCard slot bezel
(8b)
Mass storage device cover
(8c)
WLAN module compartment cover
✎ See “Plastics Kit” on page 3-8 for more Plastics Kit spare part information.
(9a)
Base enclosure, includes:
(9b)
Power connector cable
(9c)
Power connector cable bracket
577005-001
7 rubber feet (not illustrated)
Rubber Feet Kit (not illustrated, includes 7 rubber feet)
496889-001
(Continued)
Maintenance and Service Guide
3–3
Illustrated parts catalog
Item
Description
Spare part number
(10)
Speaker assembly
496887-001
(11)
Top cover (includes fingerprint reader board, fingerprint reader board cable, TouchPad,
and TouchPad cables)
577007-001
(12)
TouchPad on/off button board (includes cable)
580986-001
(13)
System board (includes 1024 MB of graphics subsystem memory and replacement
thermal material)
573758-001
(14)
Processor (includes replacement thermal material):
Intel Core i7-820QM 1.73-GHz processor (SC turbo up to 3.06 GHz)
583053-001
Intel Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80 GHz)
586170-001
(15)
Fan/heat sink assembly (includes replacement thermal material)
579989-001
(16)
Audio/infrared board (includes cable)
580988-001
(17)
USB board (includes cable)
580989-001
Cable Kit, includes:
496891-001
(18)
TV tuner module cable
(19)
Subwoofer (includes 3 mounting grommets)
577010-001
(20)
Fan
514290-001
(21)
RTC battery
449729-001
(22)
Mass storage device:
Hard drive (includes left and right brackets, Mylar sleeve, connector, and 4 isolators):
■ 500-GB, 7200-rpm
577607-001
■ 500-GB, 5400-rpm
501911-001
■ 320-GB, 7200-rpm
507553-001
■ 320-GB, 5400-rpm
503485-001
■ 250-GB, 7200-rpm
507552-001
■ 250-GB, 5400-rpm
503484-001
Solid-state drive (includes left and right brackets, Mylar sleeve, connector, and 4 isolators):
(23)
■ 256-GB
577609-001
■ 128-GB
577608-001
Mass Storage Device Hardware Kit (not illustrated, includes left and right brackets,
Mylar sleeve, connector, and 4 isolators)
483862-001
Memory modules (1066-MHz, DDR3):
4096-MB
577606-001
2048-MB
577605-001
1024-MB
577604-001
(Continued)
3–4
Maintenance and Service Guide
Illustrated parts catalog
Item
Description
(24)
WLAN module:
(25)
Spare part number
Intel WiFi Link 5100 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda,
Argentina, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados,
Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands,
Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France,
French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala,
Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia,
Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique,
Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico,
Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia,
South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania,
Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom,
the United States, Uruguay, the U.S. Virgin Islands, Venezuela, and Vietnam
572507-001
Intel WiFi Link 5100 802.11 a/b/g WLAN module for use in Andorra, Antigua and Barbuda,
Argentina, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados,
Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands,
Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France,
French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala,
Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia,
Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique,
Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico,
Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia,
South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania,
Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom,
the United States, Uruguay, the U.S. Virgin Islands, Venezuela, and Vietnam
572508-001
TV tuner module:
TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner module cable is
✎ The
included in the Cable Kit, spare part number 496891-001.
DVB-T TV tuner module
482899-003
DVB-T/ANG TV tuner module
482899-002
NTSC/ATSC/ANG TV tuner module
482899-001
TV tuner external antenna cable (not illustrated):
(26)
(27)
With F-PAL jack
482900-002
With PAL jack
482900-001
Optical drive (includes optical drive bezel and bracket):
Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive
503488-001
Blu-ray ROM DVD±RW SuperMulti DL Drive
503487-001
Battery:
8-cell, 73-Wh Li-ion battery
480385-001
4-cell, 63-Wh Li-ion battery
516916-001
Maintenance and Service Guide
3–5
Illustrated parts catalog
Display assembly components
3–6
Item
Description
Spare part number
(1)
Display enclosure
577003-001
Display Cable Kit, includes:
496876-001
(2a)
Wireless antenna transceivers and cables
(2b)
Webcam/microphone module cable
(2c)
Display panel cable
(3)
Display hinge cover
577004-001
Display Hinge Kit, includes:
496874-001
(4a)
Display hinge bracket
(4b)
Display left and right hinges
(5)
Webcam/microphone module
499242-001
(6)
Display inverter
498324-001
Maintenance and Service Guide
Illustrated parts catalog
Mass storage devices
Item
Description
(1)
Hard drive (includes left and right brackets, Mylar sleeve, connector, and 4 isolators):
(2)
(3)
Spare part number
500-GB, 7200-rpm
577607-001
500-GB, 5400-rpm
501911-001
320-GB, 7200-rpm
507553-001
320-GB, 5400-rpm
503485-001
250-GB, 7200-rpm
507552-001
250-GB, 5400-rpm
503484-001
Optical drive (includes optical drive bezel and bracket):
Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive
503488-001
Blu-ray ROM DVD±RW SuperMulti DL Drive
503487-001
Solid-state drive (includes left and right brackets, Mylar sleeve, connector, and 4 isolators):
256-GB
577609-001
128-GB
577608-001
Maintenance and Service Guide
3–7
Illustrated parts catalog
Plastics Kit
Item
3–8
Description
Spare part number
Plastics Kit:
580404-001
(1)
ExpressCard slot bezel
(2)
Mass storage device cover (includes five captive screws, secured by C-clips)
(3)
WLAN module compartment cover (includes one captive screw, secured by a C-clip)
Maintenance and Service Guide
Illustrated parts catalog
Miscellaneous parts
Description
Spare part number
120-W AC adapter
463953-001
Power cord:
For use in Argentina
490371-D01
For use in Australia
490371-011
For use in Brazil
490371-201
For use in Denmark
490371-081
For use in Europe, the Middle East, and Africa
490371-021
For use in India
490371-D61
For use in Italy
490371-061
For use in the People’s Republic of China
490371-AA1
For use in South Africa
490371-AR1
For use in South Korea
490371-AD1
For use in Taiwan
490371-AB1
For use in the United Kingdom and Singapore
490371-031
For use in Canada, Mexico, and the United States
490371-001
Remote control:
Full-function remote control with teletext
465541-001
Full-function remote control without teletext
465540-001
Screw Kit, includes:
■ Phillips PM3.0×4.0 screw
■ Phillips PM2.5×7.0 screw
■ Phillips PM2.5×6.0 captive screw
■ Phillips PM2.5×5.0 broadhead screw
■ Phillips PM2.5×5.0 captive screw
■ Phillips PM2.5×4.0 screw
■ Phillips PM2.0×11.0 captive screw
■ Phillips PM2.0×4.0 screw
496890-001
Wired headset with volume control
371693-001
Maintenance and Service Guide
3–9
Illustrated parts catalog
Sequential part number listing
Spare part number
Description
371693-001
Wired headset with volume control
449729-001
RTC battery
463953-001
120-W AC adapter
465540-001
Full-function remote control without teletext
465541-001
Full-function remote control with teletext
480385-001
8-cell, 73-Wh Li-ion battery
482899-001
NTSC/ATSC/ANG TV tuner module
TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner
✎ The
module cable is included in the Cable Kit, spare part number 496891-001.
482899-002
DVB-T/ANG TV tuner module
TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner
✎ The
module cable is included in the Cable Kit, spare part number 496891-001.
482899-003
DVB-T TV tuner module
TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner
✎ The
module cable is included in the Cable Kit, spare part number 496891-001.
482900-001
TV tuner external antenna cable with PAL jack
482900-002
TV tuner external antenna cable with F-PAL jack
483862-001
Mass Storage Device Hardware Kit (includes left and right brackets, Mylar sleeve, connector,
and 4 isolators)
490371-001
Power cord for use in Canada, Mexico, and the United States
490371-011
Power cord for use in Australia
490371-021
Power cord for use in Europe, the Middle East, and Africa
490371-031
Power cord for use in the United Kingdom and Singapore
490371-061
Power cord for use in Italy
490371-081
Power cord for use in Denmark
490371-201
Power cord for use in Brazil
490371-AA1
Power cord for use in the People’s Republic of China
490371-AB1
Power cord for use in Taiwan
490371-AD1
Power cord for use in South Korea
490371-AR1
Power cord for use in South Africa
490371-D01
Power cord for use in Argentina
490371-D61
Power cord for use in India
496874-001
Display Hinge Kit (includes hinge bracket, and left and right hinges)
(Continued)
3–10
Maintenance and Service Guide
Illustrated parts catalog
Spare part number
Description
496876-001
Display Cable Kit (includes wireless antenna transceivers and cables, webcam/microphone module
cable, and display panel cable)
496887-001
Speaker assembly
496889-001
Rubber Feet Kit (includes 7 rubber feet)
496890-001
Screw Kit
496891-001
Cable Kit (includes TV tuner module cable)
498324-001
Display inverter
499242-001
Webcam/microphone module
501911-001
500-GB, 5400-rpm hard drive (includes left and right brackets, Mylar sleeve, connector, and isolators)
503484-001
250-GB, 5400-rpm hard drive (includes left and right brackets, Mylar sleeve, connector, and isolators)
503485-001
320-GB, 5400-rpm hard drive (includes left and right brackets, Mylar sleeve, connector, and isolators)
503487-001
Blu-ray ROM DVD±RW SuperMulti DL Drive (includes optical drive bezel and bracket)
503488-001
Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive (includes optical drive bezel
and bracket)
507552-001
250-GB, 7200-rpm hard drive (includes left and right brackets, Mylar sleeve, connector, and isolators)
507553-001
320-GB, 7200-rpm hard drive (includes left and right brackets, Mylar sleeve, connector, and isolators)
514290-001
Fan
516916-001
4-cell, 63-Wh Li-ion battery
537921-001
Bluetooth module cable
572507-001
Intel WiFi Link 5100 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda,
Argentina, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium,
Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt,
El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece,
Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India,
Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan,
Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique,
Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania,
San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain,
Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey,
the United Arab Emirates, the United Kingdom, the United States, Uruguay, the U.S. Virgin Islands,
Venezuela, and Vietnam
572508-001
Intel WiFi Link 5100 802.11 a/b/g WLAN module for use in Andorra, Antigua and Barbuda,
Argentina, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium,
Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt,
El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece,
Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India,
Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan,
Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique,
Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania,
San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain,
Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey,
the United Arab Emirates, the United Kingdom, the United States, Uruguay, the U.S. Virgin Islands,
Venezuela, and Vietnam
(Continued)
Maintenance and Service Guide
3–11
Illustrated parts catalog
Spare part number
Description
573758-001
System board (includes 1024 MB of graphics subsystem memory and replacement thermal material)
577000-001
Bluetooth module
Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth
✎ The
module cable is available using spare part number 537921-001.
577001-001
18.4-inch, AntiGlare, high-definition, dual-lamp display assembly (includes 2 WLAN antenna
transceivers and cables, webcam, microphones, and logo)
577003-001
Display enclosure
577004-001
Display hinge cover
577005-001
Base enclosure (includes power connector cable, power connector cable bracket, and 7 rubber feet)
577007-001
Top cover (includes fingerprint reader board, fingerprint reader board cable, TouchPad, and
TouchPad cables)
577008-001
Switch cover
577009-001
Keyboard cover (includes LED board and cable)
577010-001
Subwoofer (includes 3 mounting grommets)
577604-001
1024-MB memory module (1066-MHz, DDR3)
577605-001
2048-MB memory module (1066-MHz, DDR3)
577606-001
4096-MB memory module (1066-MHz, DDR3)
577607-001
500-GB, 7200-rpm hard drive (includes left and right brackets, Mylar sleeve, connector, and isolators)
577608-001
128-GB solid-state drive (includes left and right brackets, Mylar sleeve, connector, and isolators)
577609-001
256-GB solid-state drive (includes left and right brackets, Mylar sleeve, connector, and isolators)
578916-001
Keyboard for use in the United States (includes keyboard cable)
578916-031
Keyboard for use in the United Kingdom (includes keyboard cable)
578916-041
Keyboard for use in Germany (includes keyboard cable)
578916-051
Keyboard for use in France (includes keyboard cable)
578916-061
Keyboard for use in Italy (includes keyboard cable)
578916-071
Keyboard for use in Spain (includes keyboard cable)
578916-111
Keyboard for use in Switzerland (includes keyboard cable)
578916-131
Keyboard for use in Portugal (includes keyboard cable)
578916-141
Keyboard for use in Turkey (includes keyboard cable)
578916-171
Keyboard for use in Saudi Arabia (includes keyboard cable)
578916-251
Keyboard for use in Russia (includes keyboard cable)
578916-A41
Keyboard for use in Belgium (includes keyboard cable)
578916-AB1
Keyboard for use in Taiwan (includes keyboard cable)
578916-AD1
Keyboard for use in South Korea (includes keyboard cable)
578916-B31
Keyboard for use in the Netherlands (includes keyboard cable)
578916-DH1
Keyboard for use in Denmark, Finland, and Norway (includes keyboard cable)
(Continued)
3–12
Maintenance and Service Guide
Illustrated parts catalog
Spare part number
Description
578917-121
Keyboard for use in French Canada (includes keyboard cable)
579989-001
Fan/heat sink assembly (includes replacement thermal material)
580404-001
Plastics Kit
580986-001
✎ See “Plastics Kit” on page 3-8 for information on Plastics Kit spare part information.
TouchPad on/off button board (includes cable)
580987-001
Power button board (includes cable)
580988-001
Audio/infrared board (includes cable)
580989-001
USB board (includes cable)
583053-001
Intel Core i7-820QM 1.73-GHz processor (SC turbo up to 3.06 GHz, includes replacement
thermal material)
586170-001
Intel Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80 GHz, includes replacement
thermal material)
Maintenance and Service Guide
3–13
4
Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
■
Flat-bladed screwdriver
■
Magnetic screwdriver
■
Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and
assembly procedures.
you remove each subassembly from the computer, place the subassembly (and all accompanying screws)
✎ As
away from the work area to prevent damage.
Plastic parts
Ä
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the
plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and connectors
Ä
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly
process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the
cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or
snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Maintenance and Service Guide
4–1
Removal and replacement procedures
Drive handling
Ä
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a
drive, or loss of information, observe these precautions:
■ Before removing or inserting a mass storage device, shut down the computer. If you are unsure whether the computer is off
or in Hibernation, turn the computer on, and then shut it down through the operating system.
■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the
connector.
■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive, and be sure that the
optical drive tray is closed.
■ Handle drives on surfaces covered with at least one inch of shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a mass storage device, place it in a static-proof bag.
■ Avoid exposing a mass storage device to products that have magnetic fields, such as monitors or speakers.
■ Avoid exposing a mass storage device to temperature extremes or liquids.
■ If a mass storage device must be mailed, place it in a bubble pack mailer or other suitable form of protective packaging,
and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD
contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and may work perfectly throughout a normal cycle.
Or the device may function normally for a while, and then degrade in the internal layers, reducing its life
expectancy.
Ä
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these
precautions:
■ Keep components in their electrostatic-safe containers until you are ready to install them.
■ Use nonmagnetic tools.
■ Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
■
■
4–2
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
Maintenance and Service Guide
Removal and replacement procedures
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
Ä
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
■
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
■
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
■
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
■
Place items on a grounded surface before removing items from their containers.
■
Always be properly grounded when touching a component or assembly.
■
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
■
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment
used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
■
Cover the workstation with approved static-shielding material.
■
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and
equipment.
■
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
■
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
■
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
■
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items
only at static-free workstations.
■
Avoid contact with pins, leads, or circuitry.
■
Turn off power and input signals before inserting or removing connectors or test equipment.
Maintenance and Service Guide
4–3
Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
■
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly
against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a
wrist strap.
■
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at
standing workstations and are compatible with most types of shoes or boots. On conductive floors or
dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the
operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
■
Antistatic tape
■
Antistatic smocks, aprons, and sleeve protectors
■
Conductive bins and other assembly or soldering aids
■
Nonconductive foam
■
Conductive tabletop workstations with ground cords of one megohm resistance
■
Static-dissipative tables or floor mats with hard ties to the ground
■
Field Service Kits
■
Static awareness labels
■
Material-handling packages
■
Nonconductive plastic bags, tubes, or boxes
■
Metal tote boxes
■
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
4–4
Material
Use
Voltage protection level
Antistatic plastic
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
Maintenance and Service Guide
Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 101 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on
the service tag.
Item
Component
Description
(1)
Product name
This is the product name affixed to the front of the computer.
(2)
Serial number (s/n)
This is an alphanumeric identifier that is unique to each product.
(3)
Part number/Product number (p/n)
This number provides specific information about the product’s
hardware components. The part number helps a service
technician determine what components and parts are needed.
(4)
Model description
This is the alphanumeric identifier used to locate documents,
drivers, and support for the computer.
(5)
Warranty period
This number describes the duration (in years) of the warranty
period for the computer.
Maintenance and Service Guide
4–5
Removal and replacement procedures
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part
number 496889-001. There are 7 rubber feet, in three different sizes (1, 2, and 3), that attach to the base
enclosure in the locations shown in the following illustration.
4–6
Maintenance and Service Guide
Removal and replacement procedures
Battery
Description
Spare part number
8-cell, 73-Wh Li-ion battery
480385-001
4-cell, 63-Wh Li-ion battery
516916-001
Before removing the battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
Remove the battery:
1. Turn the computer upside down on a flat surface, with the front toward you.
2. Slide the battery release latch 1 to release the battery.
3. Pivot the battery 2 upward and remove it 3 from the computer.
To insert the battery, insert the rear edge of the battery into the battery bay, and pivot the front edge of the battery
downward until it is seated. The battery release latch automatically locks the battery into place.
Maintenance and Service Guide
4–7
Removal and replacement procedures
Optical drive
✎ The optical drive spare part kit includes an optical drive bezel and bracket.
Description
Spare part number
Blu-ray ROM with LightScribe DVD±RW SuperMulti DL Drive
503488-001
Blu-ray ROM DVD±RW SuperMulti DL Drive
503487-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
Remove the optical drive:
1. Position the computer with the left side toward you.
2. Remove the Phillips PM2.5×7.0 screw 1 that secures the optical drive to the computer.
3. Insert a paper clip or similar tool into the optical drive tab access 2, and push the tab forward to release the
optical drive from the computer.
4. Remove the optical drive 3 from the computer.
4–8
Maintenance and Service Guide
Removal and replacement procedures
5. If it is necessary to replace the optical drive bracket:
a. Position the optical drive with the rear toward you.
b. Remove the two Phillips PM2.0×4.0 screws 1 that secure the optical drive bracket to the optical drive.
c. Remove the optical drive bracket 2.
Reverse this procedure to reassemble and install an optical drive.
Maintenance and Service Guide
4–9
Removal and replacement procedures
Mass storage device
✎ The mass storage device spare part kit includes a left and right bracket, Mylar sleeve, connector, and 4 isolators.
Description
Spare part number
Hard drive:
■ 500-GB, 7200-rpm
577607-001
■ 500-GB, 5400-rpm
501911-001
■ 320-GB, 7200-rpm
507553-001
■ 320-GB, 5400-rpm
503485-001
■ 250-GB, 7200-rpm
507552-001
■ 250-GB, 5400-rpm
503484-001
Solid-state drive:
■ 256-GB
577609-001
■ 128-GB
577608-001
Mass Storage Device Hardware Kit (includes left and right brackets, Mylar sleeve, connector,
and 4 isolators)
483862-001
Before removing the mass storage devices, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
4–10
Maintenance and Service Guide
Removal and replacement procedures
Remove the mass storage devices:
1. Loosen the five Phillips PM2.5×6.0 captive screws 1 that secure the mass storage device cover to
the computer.
2. Lift the rear edge of the mass storage device cover 2, swing it up and forward, and then remove the cover 3.
The mass storage device cover is included in the Plastics Kit, spare part number 580404-001.
3. Disconnect the mass storage device cable 1 from the system board.
4. Grasp the Mylar tabs 2 on the mass storage device, and slide the mass storage device 3 away from the mass
storage device connector.
5. Remove the mass storage device 4 from the mass storage device bay.
Maintenance and Service Guide
4–11
Removal and replacement procedures
6. If it is necessary to replace the left and right brackets, Mylar sleeve, connector, and isolators:
a. Remove the two Phillips PM3.0×4.0 screws 1 from each side of the mass storage device.
b. Remove the left and right brackets 2.
c. Lift the Mylar sleeve 3 straight up to remove it from the mass storage device.
d. Remove the mass storage device connector 4.
e. Remove the four isolators 5.
Reverse this procedure to reassemble and install the mass storage devices.
4–12
Maintenance and Service Guide
Removal and replacement procedures
TV tuner module
TV tuner module spare part kit does not include a TV tuner module cable. The TV tuner module cable is
✎ The
included in the Cable Kit, spare part number 496891-001.
Description
Spare part number
DVB-T TV tuner module
482899-003
DVB-T/ANG TV tuner module
482899-002
NTSC/ATSC/ANG TV tuner module
482899-001
Before removing the TV tuner module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the mass storage device cover (see “Mass storage device” on page 4-10).
Remove the TV tuner module:
1. Disconnect the TV tuner module antenna cable 1 from the terminal on the TV tuner module.
2. Remove the two Phillips PM2.0×4.0 screws 2 that secure the TV tuner module to the system board. (The TV
tuner module tilts up.)
3. Remove the TV tuner module 3 by pulling it away from the slot at an angle.
TV tuner module is designed with a notch 4 to prevent incorrect insertion into the TV tuner
✎ The
module slot.
Maintenance and Service Guide
4–13
Removal and replacement procedures
the TV tuner module is removed and not replaced, a protective sleeve must be installed on the antenna
✎ Ifconnector,
as shown in the following illustration.
Reverse this procedure to install the TV tuner module.
4–14
Maintenance and Service Guide
Removal and replacement procedures
RTC battery
Description
Spare part number
RTC battery
449729-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the mass storage device cover (see “Mass storage device” on page 4-10).
Remove the RTC battery:
»
Lift the RTC battery from the socket.
Reverse this procedure to install the RTC battery.
Maintenance and Service Guide
4–15
Removal and replacement procedures
Memory module
Description
Spare part number
4096-MB (1066-MHz, DDR3)
577606-001
2048-MB (1066-MHz, DDR3)
577605-001
1024-MB (1066-MHz, DDR3)
577604-001
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the mass storage device cover (see “Mass storage device” on page 4-10).
Remove the memory module:
top memory module slot contains the expansion memory module. The bottom slot contains the primary
✎ The
memory module.
1. Spread the retaining tabs 1 on each side of the memory module slot to release the memory module.
(The memory module tilts up.)
2. Remove the memory module 2 by pulling it away from the slot at an angle.
modules are designed with a notch 3 to prevent incorrect insertion into the memory
✎ Memory
module slot.
Reverse this procedure to install a memory module.
4–16
Maintenance and Service Guide
Removal and replacement procedures
WLAN module
Description
Spare part number
Intel WiFi Link 5100 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda,
Argentina, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium,
Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador,
Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece,
Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland,
India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait,
Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta,
Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar,
Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa,
South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand,
Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, the United States,
Uruguay, the U.S. Virgin Islands, Venezuela, and Vietnam
572507-001
Intel WiFi Link 5100 802.11 a/b/g WLAN module for use in Andorra, Antigua and Barbuda,
Argentina, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium,
Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador,
Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece,
Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland,
India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait,
Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta,
Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands,
New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar,
Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa,
South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand,
Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, the United States,
Uruguay, the U.S. Virgin Islands, Venezuela, and Vietnam
572508-001
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
Maintenance and Service Guide
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Removal and replacement procedures
Remove the WLAN module:
Ä
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in
the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module
and then receive a warning message, remove the module to restore computer functionality, and then contact technical support
through Help and Support.
1. Loosen the Phillips PM2.5×6.0 captive screw 1 that secures the WLAN module compartment cover to the
computer.
2. Lift the right side of the WLAN module compartment cover 2, swing it up and to the left, and then remove
the cover 3. The WLAN module compartment cover is included in the Plastics Kit, spare part number
580404-001.
4–18
Maintenance and Service Guide
Removal and replacement procedures
3. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module.
black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN
✎ The
antenna cable is connected to the WLAN module “Aux” terminal. If the computer is equipped with an
802.11a/g/n WLAN module, the yellow WLAN antenna cable 2 is connected to the middle terminal on
the WLAN module.
4. Remove the two Phillips PM2.0×4.0 screws 3 that secure the WLAN module to the system board.
(The WLAN module tilts up.)
5. Remove the WLAN module 4 by pulling it away from the slot at an angle.
✎ WLAN modules are designed with a notch 5 to prevent incorrect insertion into the WLAN module slot.
Maintenance and Service Guide
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Removal and replacement procedures
antenna is not connected to the terminals on the WLAN module, a protective sleeve must be installed
✎ IfonatheWLAN
antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
4–20
Maintenance and Service Guide
Removal and replacement procedures
Switch cover
Description
Spare part number
Switch cover
577008-001
Before removing the switch cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
Remove the switch cover:
1. Remove the two Phillips PM2.5×7.0 screws 1 that secure the switch cover to the computer.
2. Remove the four Phillips PM2.0×4.0 screws 2 that secure the switch cover to the computer.
Maintenance and Service Guide
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Removal and replacement procedures
3. Turn the computer display-side up, with the front toward you.
4. Open the computer as far as possible.
5. Lift the right side of the switch cover 1 until it detaches from the computer.
6. Remove the switch cover 2 by lifting it straight up.
Reverse this procedure to install the switch cover.
4–22
Maintenance and Service Guide
Removal and replacement procedures
Keyboard cover
Description
Spare part number
Keyboard cover (includes LED board and cable)
577009-001
Before removing the keyboard cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the switch cover (see “Switch cover” on page 4-21).
Remove the keyboard cover:
1. Release the keyboard cover 1 by lifting the front edge until it rests at an angle.
2. Lift the keyboard cover 2 as far as the power button board cable allows.
Maintenance and Service Guide
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Removal and replacement procedures
3. Disconnect the LED board cable 1 from the low insertion force (LIF) connector on the LED board.
4. Remove the keyboard cover 2.
Reverse this procedure to install the keyboard cover.
4–24
Maintenance and Service Guide
Removal and replacement procedures
Power button board
Description
Spare part number
Power button board (includes cable)
580987-001
Before removing the power button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the switch cover (see “Switch cover” on page 4-21).
6. Remove the keyboard cover (see “Keyboard cover” on page 4-23).
Remove the power button board:
1. Disconnect the power button board cable 1 from the LIF connector on the power button board.
2. Remove the Phillips PM2.0×4.0 screw 2 that secures the power button board to the top cover.
3. Remove the power button board 3.
Reverse this procedure to install the power button board.
Maintenance and Service Guide
4–25
Removal and replacement procedures
Bluetooth module
Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is
✎ The
available using spare part number 537921-001. See “Bluetooth module cable” on page 4-31 for Bluetooth
module cable removal information.
Description
Spare part number
Bluetooth module
577000-001
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Switch cover (see “Switch cover” on page 4-21)
b. Keyboard cover (see “Keyboard cover” on page 4-23)
c. Power button board (see “Power button board” on page 4-25)
Remove the Bluetooth module:
1. Release the Bluetooth module 1 as far as the Bluetooth module cable allows.
2. Disconnect the Bluetooth module cable 2 from the Bluetooth module.
3. Remove the Bluetooth module.
Reverse this procedure to install the Bluetooth module.
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Maintenance and Service Guide
Removal and replacement procedures
Keyboard
✎ The keyboard spare part kit includes a keyboard cable.
For use in country or region:
Spare part number
For use in country or region:
Spare part number
Belgium
578916-A41
Saudi Arabia
578916-171
Denmark, Finland, and Norway
578916-DH1
South Korea
578916-AD1
France
578916-051
Spain
578916-071
French Canada
578917-121
Switzerland
578916-111
Germany
578916-041
Taiwan
578916-AB1
Italy
578916-061
Turkey
578916-141
The Netherlands
578916-B31
The United Kingdom
578916-031
Portugal
578916-131
The United States
578916-001
Russia
578916-251
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the switch cover (see “Switch cover” on page 4-21).
6. Remove the keyboard cover (see “Keyboard cover” on page 4-23).
Maintenance and Service Guide
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Removal and replacement procedures
Remove the keyboard:
1. Turn the computer upside down, with the front toward you.
2. Remove the two Phillips PM2.5×7.0 screws that secure the keyboard to the computer.
3. Turn the computer display-side up, with the front toward you.
4. Open the computer as far as possible.
5. Remove the four Phillips PM2.0×4.0 screws that secure the keyboard to the computer.
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Maintenance and Service Guide
Removal and replacement procedures
6. Lift the rear edge of the keyboard 1 until it rests at an angle.
7. Release the keyboard 2 by sliding it back to disengage the tabs on the front edge of the keyboard from the
top cover, and rest it on the display.
8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and disconnect the
keyboard cable 2 from the system board.
9. Remove the keyboard.
Reverse this procedure to install the keyboard.
Maintenance and Service Guide
4–29
Removal and replacement procedures
Power button board cable
✎ The power button board cable is included with the power button board, spare part number 580987-001.
Before removing the power button board cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Switch cover (see “Switch cover” on page 4-21)
b. Keyboard cover (see “Keyboard cover” on page 4-23)
c. Power button board (see “Power button board” on page 4-25)
d. Keyboard (see “Keyboard” on page 4-27)
Remove the power button board cable:
1. Disconnect the power button board cable 1 from the LIF connector on the system board.
2. Remove the power button board cable 2.
Reverse this procedure to install the power button board cable.
4–30
Maintenance and Service Guide
Removal and replacement procedures
Bluetooth module cable
Description
Spare part number
Bluetooth module cable
537921-001
Before removing the Bluetooth module cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Switch cover (see “Switch cover” on page 4-21)
b. Keyboard cover (see “Keyboard cover” on page 4-23)
c. Power button board (see “Power button board” on page 4-25)
d. Keyboard (see “Keyboard” on page 4-27)
Remove the Bluetooth module cable:
1. Disconnect the Bluetooth module cable 1 from the system board.
2. Release the Bluetooth module cable from the clips 2 built into the top cover.
3. Remove the Bluetooth module cable 3.
Reverse this procedure to install the Bluetooth module cable.
Maintenance and Service Guide
4–31
Removal and replacement procedures
LED board cable
✎ The LED board cable is included with the keyboard cover, spare part number 577009-001.
Before removing the LED board cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Switch cover (see “Switch cover” on page 4-21)
b. Keyboard cover (see “Keyboard cover” on page 4-23)
c. Keyboard (see “Keyboard” on page 4-27)
Remove the LED board cable:
1. Release the ZIF connector 1 to which the LED board cable is attached, and disconnect the LED board cable
from the system board.
2. Remove the LED board cable 2.
Reverse this procedure to install the LED board cable.
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Maintenance and Service Guide
Removal and replacement procedures
Speaker assembly
Description
Spare part number
Speaker assembly
496887-001
Before removing the speaker assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Switch cover (see “Switch cover” on page 4-21)
b. Keyboard cover (see “Keyboard cover” on page 4-23)
c. Keyboard (see “Keyboard” on page 4-27)
Remove the speaker assembly:
1. Disconnect the speaker assembly cable 1 from the system board.
2. Remove the two Phillips PM2.0×4.0 screws 2 that secure the speaker assembly to the top cover.
3. Release the wireless antenna cables from the routing channel 3 built into the right side of the
speaker assembly.
4. Remove the speaker assembly 4.
Reverse this procedure to install the speaker assembly.
Maintenance and Service Guide
4–33
Removal and replacement procedures
Display assembly
Description
Spare part number
18.4-inch, AntiGlare, high-definition, dual-lamp display assembly (includes 2 WLAN antenna
transceivers and cables, webcam, microphones, and logo)
577001-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Switch cover (see “Switch cover” on page 4-21)
b. Keyboard cover (see “Keyboard cover” on page 4-23)
c. Keyboard (see “Keyboard” on page 4-27)
d. Speaker assembly (see “Speaker assembly” on page 4-33)
Remove the display assembly:
1. Open the computer as far as possible.
2. Disconnect the display panel cable 1 from the system board.
3. Disconnect the webcam/microphone module cable 2 from the system board.
4. Remove the WLAN antenna cable 3 from the opening and the routing channel built into the top cover.
4–34
Maintenance and Service Guide
Removal and replacement procedures
Ä
CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can
result in damage to the display assembly and other computer components.
5. Remove the four Phillips PM2.5×7.0 screws 1 that secure the display assembly to the computer. Be sure to
hold the display before removing the last screw, to prevent damage to the display.
6. Lift the display assembly 2 straight up, and remove it.
7. If it is necessary to replace the display enclosure or any of the display assembly internal components:
a. Remove the rubber screw covers 1 and the four Phillips PM2.5×7.0 screws 2 on the display bezel
lower edge.
Maintenance and Service Guide
4–35
Removal and replacement procedures
b. Turn the display assembly upside down, with the bottom edge toward you.
c. Release the display enclosure bottom edge 1 as far as the wireless antenna cables and display logo LED
cable allow.
d. Remove the wireless antenna cables 2 from the slot built into the display hinge cover.
e. Disconnect the display logo LED cable 3 from the display logo LED board.
f. Remove the display enclosure 4. The display enclosure is available using spare part number 577003-001.
8. If it is necessary to replace the wireless antenna transceivers and cables:
a. Remove the Phillips PM2.0×4.0 screw 1 that secures each transceiver to the display enclosure.
b. Detach the transceivers 2 from the display enclosure.
c. Release the retention tabs 3 built into the display enclosure, and remove the wireless antenna cables from
the tabs. The wireless antenna transceivers and cables are included in the Display Cable Kit, spare part
number 496876-001.
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Maintenance and Service Guide
Removal and replacement procedures
9. If it is necessary to replace the webcam/microphone module:
a. Remove the Phillips PM2.0×4.0 screw 1 that secures the module to the display bezel.
b. Release the webcam/microphone module 2 as far from the display bezel as the webcam/microphone
module cable allows.
c. Disconnect the webcam/microphone module cable 3 from the webcam/microphone module, and remove
the webcam/microphone module. The webcam/microphone module is available using spare part number
499242-001.
10. If it is necessary to replace the display hinge cover, display inverter, or webcam/microphone module cable:
a. Remove the four Phillips PM2.0×4.0 screws 1 that secure the display hinge cover to the display bezel.
b. Remove the display hinge cover 2 from the display bezel. The display hinge cover is available using spare
part number 577004-001.
Maintenance and Service Guide
4–37
Removal and replacement procedures
11. If it is necessary to replace the webcam/microphone module cable, remove the cable from the display panel.
The webcam/microphone module cable is included in the Display Cable Kit, spare part number 496876-001.
12. If it is necessary to replace the display panel cable:
a. Detach the adhesive reinforcement strip 1 that secures the display panel cable to the display panel.
b. Disconnect the display panel cable 2 from the display panel.
c. Disconnect the display panel cable from the display inverter 3, and remove the display panel cable 4.
The display panel cable is included in the Display Cable Kit, spare part number 496876-001.
4–38
Maintenance and Service Guide
Removal and replacement procedures
13. If it is necessary to replace the display inverter:
a. Release the display inverter 1 as far from the display bezel as the backlight cables and display panel
cable allow.
b. Disconnect the two backlight cables 2 and the display panel cable 3 from the display inverter, and remove
the display inverter. The display inverter is available using spare part number 498324-001.
14. If it is necessary to replace the display hinges:
a. Remove the two Phillips PM2.0×4.0 screws 1 that secure the display hinge bracket to the display bezel.
b. Remove the display hinge bracket 2.
Maintenance and Service Guide
4–39
Removal and replacement procedures
c. Remove the four Phillips PM2.0×4.0 screws 1 that secure the display hinges to the display panel.
d. Remove the four Phillips PM2.5×7.0 screws 2 that secure the display hinges to the display panel.
e. Remove the display hinges 3. The display hinges and display hinge bracket are included in the Display
Hinge Kit, spare part number 496874-001.
Reverse this procedure to reassemble and install the display assembly.
4–40
Maintenance and Service Guide
Removal and replacement procedures
Top cover
Description
Spare part number
Top cover (includes fingerprint reader board, fingerprint reader board cable, TouchPad, and
TouchPad cables)
577007-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-8)
b. Mass storage device (see “Mass storage device” on page 4-10)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-16)
e. WLAN module (see “WLAN module” on page 4-17)
f. Switch cover (see “Switch cover” on page 4-21)
g. Keyboard cover (see “Keyboard cover” on page 4-23)
h. Keyboard (see “Keyboard” on page 4-27)
i. Speaker assembly (see “Speaker assembly” on page 4-33)
j. Display assembly (see “Display assembly” on page 4-34)
When replacing the top cover, be sure that the following components are removed from the defective top cover and
installed on the replacement top cover:
■
Power button board (see “Power button board” on page 4-25)
■
Bluetooth module (see “Bluetooth module” on page 4-26)
■
Bluetooth module cable (see “Bluetooth module cable” on page 4-31)
Maintenance and Service Guide
4–41
Removal and replacement procedures
Remove the top cover:
1. Turn the computer upside down, with the front toward you.
2. Remove the 14 Phillips PM2.5×7.0 screws that secure the top cover to the base enclosure.
3. Remove the three Phillips PM2.0×4.0 screws 1 in the mass storage device bay, and the four Phillips
PM2.5×4.0 screws 2 in the battery bay, that secure the top cover to the base enclosure.
4–42
Maintenance and Service Guide
Removal and replacement procedures
4. Turn the computer right-side up, with the front toward you.
5. Disconnect the following cables from the system board:
1 TouchPad board cable
2 TouchPad on/off button board cable
3 USB board cable
4 Power connector cable
6. Release the power connector cable 1 and USB board cable 2 from the clips and routing channel built into the
top cover.
Maintenance and Service Guide
4–43
Removal and replacement procedures
7. Remove the five Phillips PM2.5×7.0 screws that secure the top cover to the base enclosure.
8. Lift the rear edge 1 of the top cover until it rests at an angle.
9. Slide the top cover 2 back until the fingerprint reader board cable is accessible.
4–44
Maintenance and Service Guide
Removal and replacement procedures
10. Release the ZIF connector 1 to which the fingerprint reader board cable is attached, and disconnect the
fingerprint reader board cable from the system board.
11. Remove the top cover 2.
Reverse this procedure to install the top cover.
Maintenance and Service Guide
4–45
Removal and replacement procedures
TouchPad on/off button board
Description
Spare part number
TouchPad on/off button board (includes cable)
580986-001
Before removing the TouchPad on/off button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-8)
b. Mass storage device (see “Mass storage device” on page 4-10)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-16)
e. WLAN module (see “WLAN module” on page 4-17)
f. Switch cover (see “Switch cover” on page 4-21)
g. Keyboard cover (see “Keyboard cover” on page 4-23)
h. Keyboard (see “Keyboard” on page 4-27)
i. Speaker assembly (see “Speaker assembly” on page 4-33)
j. Display assembly (see “Display assembly” on page 4-34)
k. Top cover (see “Top cover” on page 4-41)
4–46
Maintenance and Service Guide
Removal and replacement procedures
Remove the TouchPad on/off button board:
1. Turn the top cover upside down, with the front toward you.
2. Remove the Phillips PM2.0×4.0 screw 1 that secures the TouchPad on/off button board to the top cover.
3. Remove the TouchPad on/off button board 2.
Reverse this procedure to install the TouchPad on/off button board.
Maintenance and Service Guide
4–47
Removal and replacement procedures
System board
Description
Spare part number
System board (includes 1024 MB of graphics subsystem memory and replacement thermal material) 573758-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-8)
b. Mass storage device (see “Mass storage device” on page 4-10)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-16)
e. WLAN module (see “WLAN module” on page 4-17)
f. Switch cover (see “Switch cover” on page 4-21)
g. Keyboard cover (see “Keyboard cover” on page 4-23)
h. Keyboard (see “Keyboard” on page 4-27)
i. Speaker assembly (see “Speaker assembly” on page 4-33)
j. Display assembly (see “Display assembly” on page 4-34)
k. Top cover (see “Top cover” on page 4-41)
When replacing the system board, be sure that the following components are removed from the defective system
board and installed on the replacement system board:
4–48
■
RTC battery (see “RTC battery” on page 4-15)
■
Fan/heat sink assembly (see “Fan/heat sink assembly” on page 4-60)
■
Processor (see “Processor” on page 4-63)
Maintenance and Service Guide
Removal and replacement procedures
Remove the system board:
1. Turn the computer upside down, with the front toward you.
2. Disconnect the subwoofer cable from the system board.
3. Turn the computer right-side up, with the front toward you.
4. Disconnect the fan cable 1 from the system board.
5. Release the ZIF connector to which the audio/infrared board cable 2 is attached, and disconnect the
audio/infrared board cable from the system board.
6. Disconnect the USB board cable 3 from the system board.
7. Disconnect the power connector cable 4 from the system board.
Maintenance and Service Guide
4–49
Removal and replacement procedures
8. Remove the three Phillips PM2.5×7.0 screws that secure the system board to the base enclosure.
9. Use the optical drive connector 1 to lift the system board 2 until it rests at an angle.
10. Remove the system board 3 by sliding it up and to the right.
Reverse this procedure to install the system board.
4–50
Maintenance and Service Guide
Removal and replacement procedures
Fan
Description
Spare part number
Fan
514290-001
Before removing the fan, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-8)
b. Mass storage device (see “Mass storage device” on page 4-10)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-16)
e. WLAN module (see “WLAN module” on page 4-17)
f. Switch cover (see “Switch cover” on page 4-21)
g. Keyboard cover (see “Keyboard cover” on page 4-23)
h. Keyboard (see “Keyboard” on page 4-27)
i. Speaker assembly (see “Speaker assembly” on page 4-33)
j. Display assembly (see “Display assembly” on page 4-34)
k. Top cover (see “Top cover” on page 4-41)
l. System board (see “System board” on page 4-48)
Maintenance and Service Guide
4–51
Removal and replacement procedures
Remove the fan:
1. Remove the two Phillips PM2.0×4.0 screws 1 that secure the fan to the base enclosure.
2. Remove the fan 2 from the base enclosure.
Reverse this procedure to install the fan.
4–52
Maintenance and Service Guide
Removal and replacement procedures
Subwoofer
Description
Spare part number
Subwoofer (includes 3 mounting grommets)
577010-001
Before removing the subwoofer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-8)
b. Mass storage device (see “Mass storage device” on page 4-10)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-16)
e. WLAN module (see “WLAN module” on page 4-17)
f. Switch cover (see “Switch cover” on page 4-21)
g. Keyboard cover (see “Keyboard cover” on page 4-23)
h. Keyboard (see “Keyboard” on page 4-27)
i. Speaker assembly (see “Speaker assembly” on page 4-33)
j. Display assembly (see “Display assembly” on page 4-34)
k. Top cover (see “Top cover” on page 4-41)
l. System board (see “System board” on page 4-48)
Maintenance and Service Guide
4–53
Removal and replacement procedures
Remove the subwoofer:
1. Remove the three Phillips PM2.5×5.0 broadhead screws 1 that secure the subwoofer to the base enclosure.
2. Remove the subwoofer 2 by lifting it straight up.
The rubber grommets 3 should be inspected and replaced in the correct locations 4 on the subwoofer.
✎ These
grommets are critical for satisfactory subwoofer performance.
Reverse this procedure to install the subwoofer.
4–54
Maintenance and Service Guide
Removal and replacement procedures
Audio/infrared board
Description
Spare part number
Audio/infrared board (includes cable)
580988-001
Before removing the audio/infrared board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-8)
b. Mass storage device (see “Mass storage device” on page 4-10)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-16)
e. WLAN module (see “WLAN module” on page 4-17)
f. Switch cover (see “Switch cover” on page 4-21)
g. Keyboard cover (see “Keyboard cover” on page 4-23)
h. Keyboard (see “Keyboard” on page 4-27)
i. Speaker assembly (see “Speaker assembly” on page 4-33)
j. Display assembly (see “Display assembly” on page 4-34)
k. Top cover (see “Top cover” on page 4-41)
Maintenance and Service Guide
4–55
Removal and replacement procedures
Remove the audio/infrared board:
1. Release the ZIF connector 1 to which the audio/infrared board cable is attached, and disconnect the
audio/infrared board cable from the system board.
2. Remove the Phillips PM2.0×4.0 screw 2 that secures the audio/infrared board to the base enclosure.
3. Remove the audio/infrared board 3 by lifting it straight up.
Reverse this procedure to install the audio/infrared board.
4–56
Maintenance and Service Guide
Removal and replacement procedures
USB board
Description
Spare part number
USB board (includes cable)
580989-001
Before removing the USB board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-8)
b. Mass storage device (see “Mass storage device” on page 4-10)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-16)
e. WLAN module (see “WLAN module” on page 4-17)
f. Switch cover (see “Switch cover” on page 4-21)
g. Keyboard cover (see “Keyboard cover” on page 4-23)
h. Keyboard (see “Keyboard” on page 4-27)
i. Speaker assembly (see “Speaker assembly” on page 4-33)
j. Display assembly (see “Display assembly” on page 4-34)
k. Top cover (see “Top cover” on page 4-41)
Remove the USB board:
1. Remove the Phillips PM2.0×4.0 screw 1 that secures the USB board to the base enclosure.
2. Remove the USB board and cable 2 by lifting them straight up.
Reverse this procedure to install the USB board.
Maintenance and Service Guide
4–57
Removal and replacement procedures
Power connector cable
✎ The power connector cable is included in the base enclosure spare part kit, spare part number 577005-001.
Before removing the power connector cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-8)
b. Mass storage device (see “Mass storage device” on page 4-10)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-16)
e. WLAN module (see “WLAN module” on page 4-17)
f. Switch cover (see “Switch cover” on page 4-21)
g. Keyboard cover (see “Keyboard cover” on page 4-23)
h. Keyboard (see “Keyboard” on page 4-27)
i. Speaker assembly (see “Speaker assembly” on page 4-33)
j. Display assembly (see “Display assembly” on page 4-34)
k. Top cover (see “Top cover” on page 4-41)
Remove the power connector cable:
1. Remove the Phillips PM2.0×4.0 screw 1 that secures the power connector and bracket to the base enclosure.
2. Remove the power connector bracket 2.
3. Remove the power connector and cable 3.
Reverse this procedure to install the power connector cable.
4–58
Maintenance and Service Guide
Removal and replacement procedures
TV tuner module cable
✎ The TV tuner module cable is included in the Cable Kit, spare part number 496891-001.
Before removing the TV tuner module cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-8)
b. Mass storage device (see “Mass storage device” on page 4-10)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-16)
e. WLAN module (see “WLAN module” on page 4-17)
f. Switch cover (see “Switch cover” on page 4-21)
g. Keyboard cover (see “Keyboard cover” on page 4-23)
h. Keyboard (see “Keyboard” on page 4-27)
i. Speaker assembly (see “Speaker assembly” on page 4-33)
j. Display assembly (see “Display assembly” on page 4-34)
k. Top cover (see “Top cover” on page 4-41)
Remove the TV tuner module cable:
1. Remove the TV tuner module cable connector 1 from the clip in the base enclosure.
2. Remove the TV tuner module cable 2.
Reverse this procedure to install the TV tuner module cable.
Maintenance and Service Guide
4–59
Removal and replacement procedures
Fan/heat sink assembly
Description
Spare part number
Fan/heat sink assembly (includes replacement thermal material)
579989-001
properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The
✎ Tocomputer
uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to
turn on automatically when high temperature conditions exist. These conditions are affected by high external
temperatures, system power consumption, power management/battery conservation configurations, battery fast
charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side
of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-8)
b. Mass storage device (see “Mass storage device” on page 4-10)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-16)
e. WLAN module (see “WLAN module” on page 4-17)
f. Switch cover (see “Switch cover” on page 4-21)
g. Keyboard cover (see “Keyboard cover” on page 4-23)
h. Keyboard (see “Keyboard” on page 4-27)
i. Speaker assembly (see “Speaker assembly” on page 4-33)
j. Display assembly (see “Display assembly” on page 4-34)
k. Top cover (see “Top cover” on page 4-41)
l. System board (see “System board” on page 4-48)
4–60
Maintenance and Service Guide
Removal and replacement procedures
Remove the fan/heat sink assembly:
1. Disconnect the fan cable 1 from the system board.
2. Loosen the four Phillips PM2.0×11.0 captive screws 2 and the two Phillips PM2.5×5.0 captive screws 3 that
secure the fan/heat sink assembly to the system board.
Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and
✎ system
board components, it may be necessary to move the fan/heat sink assembly from side to side to
detach it.
3. Remove the fan/heat sink assembly 4.
Maintenance and Service Guide
4–61
Removal and replacement procedures
thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system
✎ The
board each time the fan/heat sink assembly is removed:
■
Thermal paste is used on the processor 1 and the heat sink section 2 that services it.
■
Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it.
■
Thermal pads are used on various other system board components 5 and 7, and heat sink sections 6 and 8
that service them.
Replacement thermal material is included with all fan/heat sink assembly, system board, and processor spare
part kits.
Reverse this procedure to install the fan/heat sink assembly.
4–62
Maintenance and Service Guide
Removal and replacement procedures
Processor
✎ The processor spare part kit includes replacement thermal material.
Description
Spare part number
Intel Core i7-820QM 1.73-GHz processor (SC turbo up to 3.06 GHz)
583053-001
Intel Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80 GHz)
586170-001
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Optical drive (see “Optical drive” on page 4-8)
b. Mass storage device (see “Mass storage device” on page 4-10)
c. TV tuner module (see “TV tuner module” on page 4-13)
d. Memory module (see “Memory module” on page 4-16)
e. WLAN module (see “WLAN module” on page 4-17)
f. Switch cover (see “Switch cover” on page 4-21)
g. Keyboard cover (see “Keyboard cover” on page 4-23)
h. Keyboard (see “Keyboard” on page 4-27)
i. Speaker assembly (see “Speaker assembly” on page 4-33)
j. Display assembly (see “Display assembly” on page 4-34)
k. Top cover (see “Top cover” on page 4-41)
l. System board (see “System board” on page 4-48)
m. Fan/heat sink assembly (see “Fan/heat sink assembly” on page 4-60)
Maintenance and Service Guide
4–63
Removal and replacement procedures
Remove the processor:
1. Turn the processor locking screw 1 one-half turn counterclockwise, until you hear a click.
2. Lift the processor 2 straight up, and remove it.
gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the
✎ The
processor socket when you install the processor.
Reverse this procedure to install the processor.
4–64
Maintenance and Service Guide
5
Setup Utility
Starting Setup Utility
Setup Utility is a ROM-based information and customization utility that can be used even when your Windows
operating system is not working.
✎ The fingerprint reader cannot be used to access Setup Utility.
The utility reports information about the computer and provides settings for startup, security, and other preferences.
To start Setup Utility:
» Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”
message is displayed in the lower-left corner of the screen, press f10.
– or –
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”
message is displayed in the lower-left corner of the screen, press esc.
2. When the Startup Menu is displayed, press f10.
Using Setup Utility
Changing the language of Setup Utility
The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already
running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”
message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”
message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,
press f10.
2. Use the arrow keys to select System Configuration > Language, and then press enter.
3. Use the arrow keys to select a language, and then press enter.
4. When a confirmation prompt with your language selected is displayed, press enter.
5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then
press enter.
Your change goes into effect immediately.
Maintenance and Service Guide
5–1
Setup Utility
Navigating and selecting in Setup Utility
Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are
by keystroke.
■ To choose a menu or a menu item, use the arrow keys.
■ To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or
f5 or f6.
■ To select an item, press enter.
■ To close a text box or return to the menu display, press esc.
■ To display additional navigation and selection information while Setup Utility is open, press f1.
Displaying system information
The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open,
begin at step 1. If Setup Utility is open, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”
message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”
message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,
press f10.
2. Select the Main menu. System information such as the system time and date, and identification information
about the computer is displayed.
3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding
Changes, and then press enter.
Restoring default settings in Setup Utility
The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not already
running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”
message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”
message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,
press f10.
2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.
3. When the Setup Confirmation is displayed, press enter.
4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then
press enter.
Setup Utility default settings go into effect when the computer restarts.
✎ Your password, security, and language settings are not changed when you restore the factory default settings.
5–2
Maintenance and Service Guide
Setup Utility
Exiting Setup Utility
You can exit Setup Utility with or without saving changes.
■ To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to
select Exit > Exit Saving Changes, and then press enter.
■ To exit the Setup Utility without saving your changes from the current session:
If Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select
Exit > Exit Discarding Changes, and then press enter.
After either choice, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
✎ Some of the Setup Utility menu items listed in this chapter may not be supported by your computer.
Main menu
Select
To do this
System information
■ View and change the system time and date.
■ View identification information about the computer.
■ View specification information about the processor, memory size,
system BIOS, and keyboard controller version (select models only).
Security menu
Select
To do this
Administrator password
Enter, change, or delete an administrator password.
Power-On Password
Enter, change, or delete a power-on password.
Maintenance and Service Guide
5–3
Setup Utility
System Configuration menu
Select
To do this
Language Support
Change the Setup Utility language.
Button Sound (select models only)
Enable/disable the capacitive button tapping sound.
Virtualization Technology
(select models only)
Enable/disable the processor Virtualization Technology.
Processor C6 State (select models only)
Enable/disable the processor C6 sleep state.
LAN Power Saving (select models only)
Enable/disable LAN Power Saving. When enabled, saves power when the
computer is in DC mode.
Card Reader/1394 Power Saving
(select models only)
Enable/disable Card Reader/1394 Power Saving.
Fan Always On
Enable/disable Fan Always On. When enabled, the computer fan will always
be on.
Boot Options
Set the following boot options:
■ f9 and f10 Delay (sec.)—Set the delay for the f9 and f10 functions of Setup
Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
■ CD-ROM boot—Enable/disable boot from CD-ROM.
■ Floppy boot—Enable/disable boot from diskette.
■ Internal Network Adapter boot—Enable/disable boot from Internal
Network Adapter.
■ Boot Order—Set the boot order for:
❐ USB Floppy
❐ Internal CD/DVD ROM drive
❐ USB CD/DVD ROM drive
❐ Hard drive
❐ USB Diskette on Key
❐ USB Hard drive
❐ Network adapter
Diagnostics menu
Select
To do this
Hard Disk Self Test
Run a comprehensive self-test on the hard drive.
models with two hard drives, this menu option is called the
✎ On
Primary Hard Disk Self Test.
5–4
Secondary Hard Disk Self Test
(select models only)
Run a comprehensive self-test on a secondary hard drive.
Memory Test
Run a diagnostic test on the system memory.
Maintenance and Service Guide
6
Specifications
Computer specifications
Metric
U.S.
Width
43.6 cm
17.17 in
Depth
28.6 cm
11.26 in
Height (front to rear)
3.4 to 4.4 cm
1.33 to 1.72 in
Weight
4.1 kg
8.95 lbs
Dimensions
Input power
Operating voltage
19.0 V dc @ 4.74 A–120 W
Operating current
4.74 A
Temperature
Operating (not writing to optical disc)
0°C to 35°C
32°F to 95°F
Operating (writing to optical disc)
5°C to 35°C
41°F to 95°F
Nonoperating
-20°C to 60°C
-4°F to 140°F
Relative humidity
Operating
10% to 90%
Nonoperating
5% to 95%
Maximum altitude (unpressurized)
Operating
-15 m to 3,048 m
-50 ft to 10,000 ft
Nonoperating
-15 m to 12,192 m
-50 ft to 40,000 ft
Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this
✎ range
of temperatures.
Maintenance and Service Guide
6–1
Specifications
18.4-inch display specifications
Metric
U.S.
Height
23.0 cm
9.06 in
Width
39.9 cm
15.71 in
Diagonal
46.7 cm
18.40 in
Number of colors
Up to 16.8 million
Contrast ratio
250:1 (typical)
Brightness
250 nits (typical)
Dimensions
Pixel resolution
Pitch
0.279 × 0.279 mm
Format
1920 × 1080
Configuration
RGB vertical stripe
Backlight
Edge lit
Character display
80 × 25
Total power consumption
4.0 W
Viewing angle
±40° horizontal, +120°/-40° vertical (typical)
Hard drive specifications
500-GB*
320-GB*
250-GB*
Height
9.5 mm
9.5 mm
9.5 mm
Width
70 mm
70 mm
70 mm
Weight
101 g
101 g
101 g
Interface type
SATA
SATA
SATA
Transfer rate
100 MB/sec
100 MB/sec
100 MB/sec
Security
ATA security
ATA security
ATA security
Single track
3 ms
3 ms
3 ms
Average
13 ms
13 ms
13 ms
Maximum
24 ms
24 ms
24 ms
Logical blocks
976,809,728
625,127,124
488,380,566
Disc rotational speed
7200 rpm and
5400 rpm
7200 rpm and
5400 rpm
7200 rpm and
5400 rpm
Dimensions
Seek times (typical read, including setting)
Operating temperature
5°C to 55°C (41°F to 131°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.
✎ Certain restrictions and exclusions apply. Contact technical support for details.
6–2
Maintenance and Service Guide
Specifications
Blu-ray ROM DVD±RW SuperMulti DL Drive specifications
Applicable disc
Read:
Write:
BD-ROM, BD-ROM-DL, BD-R,
BD-R-DL, BD-RE, BD-RE-DL,
DVD-ROM, DVD+R,
DVD+R-DL, DVD+RW, DVD-R,
DVD-R-DL, DVD-RW,
DVD-RAM (Ver.2), CD-DA,
CD-ROM (mode 1 and
mode 2), CD-ROM XA
(mode 2, form 1 and form 2),
Photo CD (single and multiple
sessions), CD Extra, CD-R,
CD-RW, and CD-TEXT
DVD-RAM (Ver.2), DVD+R,
DVD-R, CD-R, and CD-ROM
Access time
BD
DVD
Random
< 230 ms
< 180 ms
Cache buffer
4.5 MB
Data transfer rate
2X BD-RAM
9 MB/sec
8X DVD
2,400 KB/sec
16X CD-R
2,400 KB/sec
16X CD-RW
2,400 KB/sec
System DMA specifications
Hardware
DMA system function
DMA0
Not applicable
DMA1*
Not applicable
DMA2*
Not applicable
DMA3
Not applicable
DMA4
Direct memory access controller
DMA5*
Not applicable
DMA6
Not assigned
DMA7
Not assigned
*ExpressCard controller can use DMA 1, 2, or 5.
Maintenance and Service Guide
6–3
Specifications
System memory map specifications
Size
Memory address
System function
640 KB
00000000–0009FFFF
Base memory
128 KB
000A0000–000BFFFF
Video memory
64 KB
000C0000–000CFFFF
Video BIOS
64 KB
000E8000–000FFFFF
System BIOS
00100000–XFFFFFFF
Extended memory (based on
memory installed)
(X+1)0000000–FEDFFFFF
PCI bus
FED00000–FED003FF
High-precision event timer
FEE01000–FFFFFFFF
PCI bus
System interrupt specifications
Hardware IRQ
System function
IRQ0
System timer
IRQ1
Standard 101-/102-key or Microsoft natural keyboard
IRQ8
System CMOS/real-time clock
IRQ12
Synaptics PS/2 TouchPad
IRQ13
Numeric data processor
IRQ16
Intel ICH9 family USB universal host controller 2937
Mobile Intel 5 Series express chipset family
IRQ17*
High-definition audio controller
Intel ICH9 family USB universal host controller 2938
Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller
IRQ18
Intel ICH9 family USB universal host controller 2939
Intel ICH9 family USB universal host controller 2936
IRQ19
Intel ICH9 family USB2 enhanced controller 293C
IRQ20
Intel ICH9 family USB2 enhanced controller 293A
Intel ICH9 family USB universal host controller 2934
IRQ21
Intel ICH9M-E/M SATA AHCI controller
IRQ22
Intel ICH9 family USB universal host controller 2935
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port
✎ PC
may assert IRQ3 or IRQ4.
✎ For operating systems after Windows 2000, APIC (advanced programming interrupt controller) is used.
6–4
Maintenance and Service Guide
Specifications
System I/O address specifications
I/O address (hex)
System function (shipping configuration)
000–01F
DMA controller
020–021
Program interrupt controller
024–025
Program interrupt controller
028–029
Program interrupt controller
02C–03D
Program interrupt controller
02E–02F
Motherboard resources
030–031
Program interrupt controller
034–035
Program interrupt controller
038–039
Program interrupt controller
03C–03D
Program interrupt controller
040–043
System timer
04E–04F
Motherboard resources
050–053
System timer
060
Standard 101-/102-key or Microsoft natural keyboard
061
Motherboard resources
062
Microsoft ACPI-compliant embedded controller
063
Motherboard resources
064
Standard 101-/102-key or Microsoft natural keyboard
065
Motherboard resources
066
Microsoft ACPI-compliant embedded controller
067
Motherboard resources
070
Motherboard resources
071–077
System CMOS/real-time clock
080
Motherboard resources
081–091
Direct memory access controller
092
Motherboard resources
093–09F
Direct memory access controller
0A0–0A1
Program interrupt controller
0A4–0A5
Program interrupt controller
0A8–0A9
Program interrupt controller
0AC–0AD
Program interrupt controller
0B0–0B1
Program interrupt controller
0B2–0B3
Motherboard resources
0B4–0B5
Program interrupt controller
0B8–0B9
Program interrupt controller
0BC–0BD
Program interrupt controller
(Continued)
Maintenance and Service Guide
6–5
Specifications
6–6
I/O address (hex)
System function (shipping configuration)
0C0–0DF
Direct memory access controller
0F0–0F0
Numeric data processor
0200–027F
Motherboard resources
3B0–3BB
Mobile Intel 5 Series express chipset family
3C0–3DF
Mobile Intel 5 Series express chipset family
400–47F
Motherboard resources
4D0–4D1
Programmable interrupt controller
500–57F
Motherboard resources
1000–1003
Motherboard resources
1010–101F
Motherboard resources
2000–20FF
Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller
2000–2FFF
ICH9 family PCI express root port6-294A
3000–4FFF
ICH9 family PCI express root port5-2948
5000–6FFF
ICH9 family PCI express root port3-2944
7000–701F
ICH9M-E/M SATA AHCI controller
7020–703F
ICH9 family USB universal host controller 2936
7040–705F
ICH9 family USB universal host controller 2935
7060–707F
ICH9 family USB universal host controller 2934
7080–709F
ICH9 family USB universal host controller 2939
70A0–70BF
ICH9 family USB universal host controller 2938
70C0–70DF
ICH9 family USB universal host controller 2937
70E0–70E7
ICH9M-E/M SATA AHCI controller
70E8–70EF
ICH9M-E/M SATA AHCI Controller
70F0–70F7
Mobile Intel 5 Series express chipset family
70F8–70FB
ICH9M-E/M SATA AHCI controller
70FC–70FF
ICH9M-E/M SATA AHCI controller
EF80–EF9F
Motherboard resources
FE00–FE0F
Motherboard resources
FE80–EF8F
Motherboard resources
FFFF
Motherboard resources
Maintenance and Service Guide
7
Screw listing
This section provides specification and reference information for the screws used in the computer. The screws
listed in this section are available in the Screw Kit, spare part number 496890-001.
Phillips PM2.5×7.0 screw
Color
Quantity
Length
Thread
Head diameter
Black
39
7.0 mm
2.5 mm
5.0 mm
Where used:
1 One screw that secures the optical drive to the computer
2 Two screws that secure the switch cover to the computer
3 Two screws that secure the keyboard to the computer
Maintenance and Service Guide
7–1
Screw listing
Where used: 4 screws that secure the display assembly to the computer
Where used: 4 screws that secure the display enclosure to the display assembly
7–2
Maintenance and Service Guide
Screw listing
Where used: 4 screws that secure the display hinges to the display panel
Where used: 14 screws that secure the top cover to the base enclosure
Maintenance and Service Guide
7–3
Screw listing
Where used: 5 screws that secure the top cover to the base enclosure
Where used: 3 screws that secure the system board to the base enclosure
7–4
Maintenance and Service Guide
Screw listing
Phillips PM2.0×4.0 screw
Color
Quantity
Length
Thread
Head diameter
Black
39
4.0 mm
2.0 mm
4.5 mm
Where used: 2 screws that secure the optical drive bracket to the optical drive
Maintenance and Service Guide
7–5
Screw listing
Where used:
1 Two screws that secure the TV tuner module to the system board
2 Two screws that secure the WLAN module to the system board
Where used: 4 screws that secure the switch cover to the computer
7–6
Maintenance and Service Guide
Screw listing
Where used: One screw that secures the power button board to the top cover
Where used:
1 Four screws that secure the keyboard to the computer
2 Two screws that secure the speaker assembly to the top cover
Maintenance and Service Guide
7–7
Screw listing
Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure
Where used: One screw that secures the webcam/microphone module to the display bezel
7–8
Maintenance and Service Guide
Screw listing
Where used: 4 screws that secure the display hinge cover to the display bezel
Where used: 2 screws that secure the display hinge bracket to the display bezel
Where used: 4 screws that secure the display hinges to the display panel
Maintenance and Service Guide
7–9
Screw listing
Where used: 3 screws that secure the top cover to the base enclosure
Where used: One screw that secures the TouchPad on/off button board to the top cover
Where used: 2 screws that secure the fan to the base enclosure
7–10
Maintenance and Service Guide
Screw listing
Where used:
1 One screw that secures the audio/infrared board to the base enclosure
2 One screw that secures the USB board to the base enclosure
Where used: One screw that secures the power connector cable and bracket to the base enclosure
Maintenance and Service Guide
7–11
Screw listing
Phillips PM2.5×4.0 screw
Color
Quantity
Length
Thread
Head diameter
Black
4
4.0 mm
2.5 mm
5.0 mm
Where used: 4 screws that secure the top cover to the base enclosure
7–12
Maintenance and Service Guide
Screw listing
Phillips PM2.5×6.0 captive screw
Color
Quantity
Length
Thread
Head diameter
Black
6
6.0 mm
2.5 mm
5.0 mm
Where used:
1 Five captive screws that secure the mass storage device cover to the computer (screws are secured by C clips)
2 One captive screw that secures the WLAN module compartment cover to the computer (screw is secured by
a C clip)
Maintenance and Service Guide
7–13
Screw listing
Phillips PM3.0×4.0 screw
Color
Quantity
Length
Thread
Head diameter
Silver
4
4.0 mm
3.0 mm
5.0 mm
Where used: 4 screws that secure the left and right brackets to the mass storage device
7–14
Maintenance and Service Guide
Screw listing
Phillips PM2.5×5.0 broadhead screw
Color
Quantity
Length
Thread
Head diameter
Silver
3
5.0 mm
2.5 mm
8.0 mm
Where used: 3 screws that secure the subwoofer to the base enclosure
Maintenance and Service Guide
7–15
Screw listing
Phillips PM2.0×11.0 captive screw
Color
Quantity
Length
Thread
Head diameter
Silver
4
11.0 mm
2.0 mm
5.0 mm
Where used: 4 captive screws that secure the fan/heat sink assembly to the system board (screws are secured by
O rings)
7–16
Maintenance and Service Guide
Screw listing
Phillips PM2.5×5.0 captive screw
Color
Quantity
Length
Thread
Head diameter
Silver
2
5.0 mm
2.5 mm
5.0 mm
Where used: 2 captive screws that secure the fan/heat sink assembly to the system board (screws are secured by
O rings)
Maintenance and Service Guide
7–17
8
Backup and recovery
Recovery after a system failure is as complete as your most current backup. HP recommends that you create
recovery discs immediately after software setup. As you add new software and data files, you should continue to
back up your system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and HP Recovery Manager software are designed to help you with the
following tasks for safeguarding your information and restoring it in case of a system failure:
■
Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start up
(boot) your computer and restore the operating system and software programs to factory settings in case of
system failure or instability.
■
Backing up your information regularly to protect your important system files.
■
Creating system restore points (operating system feature). System restore points allow you to reverse
undesirable changes to your computer by restoring the computer to an earlier state.
■
Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a
program or driver without performing a full system recovery.
■
Performing a full system recovery (Recovery Manager software feature). With Recovery Manager, you can
recover your full factory image if you experience system failure or instability. Recovery Manager works from a
dedicated recovery partition (select models only) on the hard drive or from recovery discs you create.
with a solid-state drive (SSD) may not have a recovery partition. Recovery discs have been included
✎ Computers
for computers that do not have a partition. Use these discs to recover your operating system and software.
To check for the presence of a recovery partition, click Start, right-click Manage, and then click Disk
Management. If the partition is present, an HP Recovery drive is listed in the window.
Creating recovery discs
recommends that you create recovery discs to be sure that you can restore your system to its original factory
✎ HP
state if you experience serious system failure or instability. Create these discs after setting up the computer for
the first time.
these discs carefully and keep them in a safe place. The software allows the creation of only one set of
✎ Handle
recovery discs.
Note the following guidelines before creating recovery discs:
■
You will need high quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs are
purchased separately. DVDs and BDs have a much larger storage capacity than CDs. If you use CDs, up to 20
discs may be required, whereas only a few DVDs or BDs are required.
Double-layer discs and read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and
✎ BD-RE
(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
■
The computer must be connected to AC power during this process.
■
Only one set of recovery discs can be created per computer.
Maintenance and Service Guide
8–1
Backup and recovery
■
Number each disc before inserting it into the computer optical drive.
■
If necessary, you can exit the program before you have finished creating the recovery discs. The next time you
open Recovery Manager, you will be prompted to continue the disc creation process.
To create a set of recovery discs:
1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation.
2. Follow the on-screen instructions.
Backing up your information
As you add new software and data files, you should back up your system on a regular basis to maintain a
reasonably current backup. Back up your system at the following times:
■
At regularly scheduled times
✎
Set reminders to back up your information periodically.
■
Before the computer is repaired or restored
■
Before you add or modify hardware or software
Note the following when backing up:
■
Create system restore points using the Windows System Restore feature, and periodically copy them to disc.
■
Store personal files in the Documents library and back up this folder periodically.
■
Back up templates stored in their associated programs.
■
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen
shot can be a time-saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document, follow these steps:
a. Display the screen.
b. Copy the screen:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
c. Open a word-processing document, and then select Edit > Paste.
d. Save the document.
■
You can back up your information to an optional external hard drive, a network drive, or discs.
■
When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW,
DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of
optical drive installed in your computer.
store more information than CDs, so using them for backup reduces the number of recovery
✎ DVDs
discs required.
■
8–2
When backing up to discs, number each disc before inserting it into the optical drive of the computer.
Maintenance and Service Guide
Backup and recovery
Using Windows Backup and Restore
To create a backup using Windows Backup and Restore, follow these steps:
✎ Be sure that the computer is connected to AC power before you start the backup process.
✎ The backup process may take over an hour, depending on the file size and the speed of the computer.
1. Select Start > All Programs > Maintenance > Backup and Restore.
2. Follow the on-screen instructions to set up and create a backup.
includes the User Account Control feature to improve the security of your computer. You may be
✎ Windows
prompted for your permission or password for tasks such as installing software, running utilities, or changing
Windows settings. Refer to Help and Support for more information.
Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows you to save
and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you
want to reverse subsequent changes made to your system.
to an earlier restore point does not affect data files saved or e-mails created since the last
✎ Recovering
restore point.
You also can create additional restore points to provide increased protection for your system files and settings.
When to create restore points
■
Before you add or extensively modify software or hardware
■
Periodically, whenever the system is performing optimally
✎
If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Under Protection Settings, select the disk for which you want to create a restore point.
5. Click Create.
6. Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally,
follow these steps:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
Maintenance and Service Guide
8–3
Backup and recovery
4. Click System Restore.
5. Follow the on-screen instructions.
Performing a recovery
can recover only files that you have previously backed up. HP recommends that you use HP Recovery
✎ You
Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer.
Recovery Manager software allows you to repair or restore the system if you experience system failure or
instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition
(select models only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you may not
have a recovery partition. If that is the case, recovery discs have been included with your computer. Use these discs
to recover your operating system and software.
has its own built-in repair features, such as System Restore. If you have not already tried these
✎ Windows
features, try them before using Recovery Manager. Select Start > Help and Support.
Manager recovers only software that was preinstalled at the factory. Software not provided with his
✎ Recovery
computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by
the manufacturer.
Recovering from the recovery discs
To restore the system from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart the computer.
3. Follow the on-screen instructions.
Recovering from the dedicated recovery partition (select models only)
with an SSD may not have a recovery partition. If the computer does not have a recovery partition,
✎ Computers
you will not be able to recover using this procedure. Recovery discs have been included for computers that do
not have a partition. Use these discs to recover your operating system and software.
On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing either the
Start button or f11. This restores the computer to its factory condition.
To restore the system from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
❏
Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
❏
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen. Then press f11 while the “Press <F11> for recovery”
message is displayed on the screen.
2. Click System Recovery in the Recovery Manager window.
3. Follow the on-screen instructions.
8–4
Maintenance and Service Guide
9
Connector pin assignments
1394
Pin
Signal
1
TPB-
2
TPB+
3
TPA-
4
TPA+
Maintenance and Service Guide
9–1
Connector pin assignments
Audio-in (microphone)
Pin
Signal
1
Audio signal in
2
Audio signal in
3
Ground
Audio-out (headphone)
9–2
Pin
Signal
1
Audio out, left channel
2
Audio out, right channel
3
Ground
Maintenance and Service Guide
Connector pin assignments
External monitor
Pin
Signal
1
Red analog
2
Green analog
3
Blue analog
4
Not connected
5
Ground
6
Ground analog
7
Ground analog
8
Ground analog
9
+5 VDC
10
Ground
11
Monitor detect
12
DDC 2B data
13
Horizontal sync
14
Vertical sync
15
DDC 2B clock
Maintenance and Service Guide
9–3
Connector pin assignments
HDMI
9–4
Pin
Signal
1
Transition minimized differential signal (TDMS) data 2+
2
TDMS data 2 shield
3
TDMS data 2-
4
TDMS data 1+
5
TDMS data 1 shield
6
TDMS data 1 shield
7
TDMS data 0+
8
TDMS data 0 shield
9
TDMS data 0-
10
TDMS clock +
11
TDMS data clock shield
12
TDMS data clock-
13
Consumer electronics control
14
Not connected
15
Display data channel (DDC) clock
16
DDC data
17
Ground
18
+5V Power
19
Hot plug detect
Maintenance and Service Guide
Connector pin assignments
RJ-45 (network)
Pin
Signal
1
Transmit +
2
Transmit -
3
Receive +
4
Unused
5
Unused
6
Receive -
7
Unused
8
Unused
Maintenance and Service Guide
9–5
Connector pin assignments
Universal Serial Bus
9–6
Pin
Signal
1
+5 VDC
2
Data
3
Data +
4
Ground
Maintenance and Service Guide
10
Power cord set requirements
The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC
or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or region
where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or region where
the computer is used.
Requirements for all countries and regions
The requirements listed below are applicable to all countries and regions:
■
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
■
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the
country or region where the power cord set will be used.
■
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or
250 V AC, as required by the power system of each country or region.
■
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of the computer.
Maintenance and Service Guide
10–1
Power cord set requirements
Requirements for specific countries and regions
Country/region
Accredited agency
Applicable note number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
The Netherlands
KEMA
1
Norway
NEMKO
1
The People's Republic of China
CCC
5
South Korea
EK
4
Sweden
SEMKO
1
Switzerland
SEV
1
Taiwan
BSMI
4
The United Kingdom
BSI
1
The United States
UL
2
1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type
with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese
Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a
two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall
plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
10–2
Maintenance and Service Guide
11
Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general household waste.
Follow the local laws and regulations in your area for computer battery disposal.
Display
Å
WARNING: The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid
damaging this component and causing exposure to the mercury.
Ä
CAUTION: The procedures in this chapter can result in damage to display components. The only components intended for
recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these components, handle
them carefully.
Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might
✎ require
special handling at end-of-life. Disposal of mercury may be regulated because of environmental
considerations. For disposal or recycling information, contact your local authorities, or see the Electronic
Industries Alliance (EIA) Web site at http://www.eiae.org.
This section provides disassembly instructions for the display assembly. The display assembly must be
disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2.
procedures provided in this chapter are general disassembly instructions. Specific details, such as screw
✎ The
sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.
Maintenance and Service Guide
11–1
Recycling
Perform the following steps to disassemble the display assembly:
1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.
2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel
until the bezel disengages from the display assembly.
3. Remove the display bezel 3.
11–2
Maintenance and Service Guide
Recycling
4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2.
5. Remove all screws 1 that secure the display panel assembly to the display enclosure.
6. Remove the display panel assembly 2 from the display enclosure.
7. Turn the display panel assembly upside down.
8. Remove all screws that secure the display panel frame to the display panel.
Maintenance and Service Guide
11–3
Recycling
9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame 2 from the display panel.
11. Remove the screws 1 that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover 2 and swing it outward.
13. Remove the backlight cover.
14. Turn the display panel right-side up.
15. Remove the backlight cables 1 from the clip 2 in the display panel.
11–4
Maintenance and Service Guide
Recycling
16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.
Å
WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging
this component and causing exposure to the mercury.
18. Remove the backlight from the backlight frame.
Maintenance and Service Guide
11–5
Recycling
19. Disconnect the display cable 1 from the LCD panel.
20. Remove the screws 2 that secure the LCD panel to the display rear panel.
21. Release the LCD panel 3 from the display rear panel.
22. Release the tape 4 that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.
11–6
Maintenance and Service Guide
Index
1394 port
connector pinout 9–1
location 2–11
1394 Power Saving 5–4
A
AC adapter, spare part number 3–9, 3–10
administrator password 5–3
antennas
disconnecting 4–19
locations 2–2
removal 4–36
spare part number 4–36
audio, product description 1–2
audio/infrared board
removal 4–55
spare part number 3–4, 3–13, 4–55
audio-in jack
connector pinout 9–2
location 2–10
audio-out jack
connector pinout 9–2
location 2–10
B
base enclosure, spare part number 3–3, 3–12
bass light 2–6
bass scroll zone 2–4
battery
removal 4–7
spare part numbers 3–5, 3–10, 3–11, 4–7
battery bay 2–12
battery light 2–7
battery release latch 2–12
Bluetooth module
removal 4–26
spare part number 3–3, 3–12, 4–26
Bluetooth module cable
removal 4–31
spare part number 3–3, 3–11, 4–31
Blu-ray ROM DVD±RW SuperMulti DL Drive
precautions 4–2
removal 4–8
spare part numbers 3–5, 3–7, 3–11, 4–8
specifications 6–3
Maintenance and Service Guide
boot options 5–4
boot order 5–4
bottom components 2–12
button components 2–3
button sound 5–4
buttons
media 2–4
next/fast forward 2–4
optical drive 2–4
play/pause 2–4
power 2–3
previous/rewind 2–4
stop 2–4
TouchPad 2–8
TouchPad on/off 2–8
treble/bass 2–4
volume mute 2–4
wireless 2–4
C
Cable Kit, spare part number 3–4, 3–11
caps lock light 2–6
Card Reader Power Saving 5–4
changing the Setup Utility language 5–1
chipset, product description 1–1
components
bottom 2–12
buttons 2–3
display 2–2
fingerprint reader 2–3
front 2–9
keys 2–5
left-side 2–11
lights 2–6
pointing device 2–8
rear 2–11
right-side 2–10
speakers 2–3
top 2–2
computer feet
removal 4–6
spare part number 3–3, 3–11
computer specifications 6–1
connector pinout
1394 port 9–1
Index–1
Index
audio-in jack 9–2
audio-out jack 9–2
external monitor port 9–3
HDMI port 9–4
headphone jack 9–2
microphone jack 9–2
monitor port 9–3
network jack 9–5
RJ-45 jack 9–5
USB port 9–6
D
Diagnostics menu, Setup Utility 5–4
Digital Media Slot 2–9
Digital Media Slot light 2–9
display assembly
spare part number 3–3, 3–12
Display Cable Kit, spare part number 3–6, 3–11, 4–36
display components
illustrated 2–2
recycling 11–1
spare part numbers 3–6
display enclosure
removal 4–35
spare part number 3–6, 3–12, 4–36
display hinge bracket
removal 4–39
spare part number 3–10
display hinge cover
removal 4–37
spare part number 3–6, 3–12, 4–37
Display Hinge Kit, spare part number 3–6, 3–10, 4–40
display hinges
removal 4–39
spare part number 3–6, 3–10, 4–40
display inverter
removal 4–39, 11–3
spare part number 3–6, 3–11, 4–39
display panel cable
removal 4–38
spare part number 4–38
display panel, product description 1–1
display switch 2–2
docking, product description 1–3
drive light 2–7
drives, boot order 5–4
E
electrostatic discharge 4–2
eSATA/USB port 2–11
esc key 2–5
Ethernet, product description 1–2
exiting Setup Utility 5–3
Index–2
expansion port 3 2–11
ExpressCard slot 2–11
ExpressCard slot bezel, illustrated 3–8
external media card, product description 1–3
external monitor port
connector pinout 9–3
location 2–11
F
fan
removal 4–51
spare part number 3–4, 3–11, 4–51
fan always on 5–4
fan/heat sink assembly
removal 4–60
spare part number 3–4, 3–13, 4–60
feet
removal 4–6
spare part number 3–3, 3–11
fingerprint reader 2–4, 5–1
fn key 2–5
front components 2–9
function keys 2–5
G
graphics, product description 1–1
grounding guidelines 4–2
H
hard drive
precautions 4–2
removal 4–10
spare part numbers 3–4, 3–7, 3–11, 3–12, 4–10
specifications 6–2
hard drive bay 2–12
hard drive self test 5–4
HDMI port
connector pinout 9–4
location 2–11
headphone jack
connector pinout 9–2
location 2–10
headset, spare part number 3–9, 3–10
I
infrared lens 2–9
integrated numeric keypad keys 2–5
J
jacks
audio-in 2–10
audio-out 2–10
headphone 2–10
microphone 2–10
network 2–11
Maintenance and Service Guide
Index
RJ-45 2–11
TV antenna/cable 2–10
K
key components 2–5
keyboard
product description 1–3
spare part numbers 3–3, 3–12, 3–13
keyboard cover
removal 4–23
spare part number 3–3, 3–12, 4–23
keys
esc 2–5
fn 2–5
function 2–5
integrated numeric keypad 2–5
Windows applications 2–5
Windows logo 2–5
L
LAN Power Saving 5–4
language support 5–4
LED board cable, removal 4–32
left-side components 2–11
light components 2–6
lights
bass 2–6
battery 2–7
caps lock 2–6
Digital Media Slot 2–9
drive 2–7
num lock 2–6
optical drive 2–10
power 2–6
TouchPad 2–8
treble 2–6
treble/bass down 2–6
treble/bass up 2–6
volume down 2–6
volume mute 2–6
volume up 2–6
wireless 2–6
illustrated 3–8
removal 4–11
Mass Storage Device Hardware Kit, spare part number
3–4, 3–10, 4–10
media button 2–4
memory module
removal 4–16
spare part numbers 3–4, 3–12, 4–16
memory test 5–4
memory, product description 1–1
microphone
locations 2–2
product description 1–2
microphone jack
connector pinout 9–2
location 2–10
miscellaneous parts, spare part numbers 3–9
model description 3–1, 4–5
monitor port
connector pinout 9–3
location 2–11
N
navigating in Setup Utility 5–2
network jack
connector pinout 9–5
location 2–11
next/fast forward button 2–4
num lock light 2–6
O
operating system, product description 1–3
optical drive
location 2–10
precautions 4–2
product description 1–2
removal 4–8
spare part numbers 3–5, 3–7, 3–11, 4–8
specifications 6–3
optical drive bracket, removal 4–9
optical drive button 2–4
optical drive light 2–10
M
P
Main menu, Setup Utility 5–3
mass storage device
illustrated 3–7
precautions 4–2
product description 1–1, 1–2
removal 4–8, 4–10
spare part numbers 3–4, 3–5, 3–7, 3–11, 3–12, 4–8,
4–10
mass storage device bracket, removal 4–12
mass storage device cover
packaging and transporting guidelines 4–3
part number description 3–1, 4–5
passwords 5–3
plastic parts 4–1
Plastics Kit
contents 3–8
spare part number 3–3, 3–8, 3–13
play/pause button 2–4
pointing device
illustrated 2–8
Maintenance and Service Guide
Index–3
Index
product description 1–3
ports
1394 2–11
eSATA/USB 2–11
expansion 3 2–11
external monitor 2–11
HDMI 2–11
monitor 2–11
product description 1–3
USB 2–10, 2–11
power button 2–3
power button board
removal 4–25
spare part number 3–3, 3–13, 4–25
power button board cable, removal 4–30
power connector 2–10
power connector cable, removal 4–58
power cord
set requirements 10–1
spare part numbers 3–9, 3–10
power light 2–6
power requirements, product description 1–3
power-on password 5–3
previous/rewind button 2–4
processor
product description 1–1
removal 4–63
spare part numbers 3–4, 3–13, 4–63
Processor C6 State 5–4
product description
audio 1–2
chipset 1–1
display panel 1–1
docking 1–3
Ethernet 1–2
external media card 1–3
graphics 1–1
keyboard 1–3
mass storage device 1–1, 1–2
memory 1–1
microphone 1–2
operating system 1–3
optical drive 1–2
pointing device 1–3
ports 1–3
power requirements 1–3
processor 1–1
security 1–3
serviceability 1–3
TV tuner 1–2
webcam 1–2
wireless 1–2
Index–4
product name 1–1, 3–1, 4–5
product number description 3–1, 4–5
R
rear components 2–11
recycling
battery 11–1
display components 11–1
remote control, spare part numbers 3–9, 3–10
restoring default settings 5–2
right-side components 2–10
RJ-45 jack
connector pinout 9–5
location 2–11
RTC battery
removal 4–15
spare part number 3–4, 3–10, 4–15
Rubber Feet Kit, spare part number 3–3, 3–11
S
Screw Kit
contents 3–9
spare part number 3–9, 3–11
screw listing 7–1
secondary hard drive self test 5–4
security cable slot 2–11
Security menu, Setup Utility 5–3
security, product description 1–3
selecting in Setup Utility 5–2
sequential part number listing 3–10
serial number 3–1, 4–5
service considerations 4–1
service tag 3–1, 4–5
serviceability, product description 1–3
Setup Utility
Diagnostics menu 5–4
displaying system information 5–3
Main menu 5–3
Security menu 5–3
starting 5–1
System Configuration menu 5–4
solid-state drive
precautions 4–2
removal 4–10
spare part numbers 3–4, 3–7, 3–12, 4–10
speaker assembly
removal 4–33
spare part number 3–4, 3–11, 4–33
speakers 2–3
specifications
Blu-ray ROM DVD±RW SuperMulti DL Drive 6–3
computer 6–1
display assembly 6–2
Maintenance and Service Guide
Index
hard drive 6–2
optical drive 6–3
system DMA 6–3
system I/O address 6–5
system interrupt 6–4
system memory map 6–4
starting Setup Utility 5–1
static-shielding materials 4–3
stop button 2–4
subwoofer
location 2–12
removal 4–53
spare part number 3–4, 3–12, 4–53
switch cover
removal 4–21
spare part number 3–3, 3–12, 4–21
system board
removal 4–48
spare part number 3–4, 3–12, 4–48
System Configuration menu, Setup Utility 5–4
system DMA specifications 6–3
system I/O address specifications 6–5
system information 5–3
system interrupt specifications 6–4
system memory map specifications 6–4
T
tools required 4–1
top components 2–2
top cover
removal 4–41
spare part number 3–4, 3–12, 4–41
TouchPad 2–8
TouchPad button 2–8
TouchPad light 2–8
TouchPad on/off button 2–8
TouchPad on/off button board
removal 4–46
spare part number 3–4, 3–13, 4–46
TouchPad scroll zone 2–8
treble light 2–6
treble scroll zone 2–4
treble/bass button 2–4
treble/bass down light 2–6
treble/bass up light 2–6
TV antenna/cable jack 2–10
TV tuner external antenna cable, spare part numbers
3–5, 3–10
TV tuner module
removal 4–13
spare part numbers 3–5, 3–10, 4–13
TV tuner module cable, removal 4–59
TV tuner, product description 1–2
Maintenance and Service Guide
U
Universal Serial Bus (USB) port
connector pinout 9–6
location 2–10, 2–11
USB board
removal 4–57
spare part number 3–4, 3–13, 4–57
using Setup Utility 5–1
V
vent 2–11, 2–12
Virtualization Technology 5–4
volume down light 2–6
volume mute button 2–4
volume mute light 2–6
volume scroll zone 2–4
volume up light 2–6
W
warranty period 3–1, 4–5
webcam
location 2–2
product description 1–2
webcam light 2–2
webcam/microphone module
removal 4–37
spare part number 3–6, 3–11, 4–37
webcam/microphone module cable, removal 4–38
Windows applications key 2–5
Windows logo key 2–5
wireless antennas
disconnecting 4–19
locations 2–2
removal 4–36
spare part number 4–36
wireless button 2–4
wireless light 2–6
wireless, product description 1–2
WLAN module
removal 4–17
spare part numbers 3–5, 3–11, 4–17
WLAN module compartment 2–12
WLAN module compartment cover
illustrated 3–8
removal 4–18
Index–5
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