U-Line | U-3024RFOL-01 | Troubleshooting guide | U-Line U-3024RFOL-01 Troubleshooting guide

USE AND CARE GUIDE
®
MODULAR 3000 SERIES
GLASS DOOR
REFRIGERATORS
WINE CAPTAIN®
MODELS
BEVERAGE
CENTERS
U-3018WCOL-00
U-3024BEVOL-00
U-3018RGLOL-00
U-3018RFOL-00
U-3018WCOL-01
U-3024BEVOL-01
U-3018RGLOL-01
U-3018RFOL-01
U-3018WCS-00
U-3024BEVS-00
U-3018RGLS-00
U-3018RFS-00
U-3018WCS-01
U-3024BEVS-01
U-3018RGLS-01
U-3018RFS-01
U-3018WCS-13
U-3036BVWCOL-00
U-3018RGLS-13
U-3024RFOL-00
U-3018WCS-15
U-3036BVWCS-00
U-3018RGLS-15
U-3024RFOL-01
U-3024WCOL-00
U-3036BVWCS-13
U-3024RGLOL-00
U-3024RFS-00
U-3024WCOL-01
U-3024RGLOL-01
U-3024RFS-01
U-3024WCS-00
U-3024RGLS-00
U-3036RROL-00
U-3024WCS-01
U-3024RGLS-01
U-3036RRS-00
U-3036WCWCOL-00
U-3036RRGLOL-00
U-3036WCWCS-00
U-3036RRGLS-00
U-3036WCWCS-13
U-3036RRGLS-13
REFRIGERATORS
THE MODULAR 3000 SERIES ARE INTENDED FOR BUILT-IN INSTALLATIONS ONLY
The American Built-In Undercounter Leader Since 1962
U-LINE.COM
Please Record Your Model Information
Congratulations on your purchase of a U-Line refrigerator.
For nearly five decades and three generations, U-Line continues to
be the leader in innovation, quality and value in the premium
built-in undercounter ice making, refrigeration and wine
preservation market. U-Line has captivated those with an
appreciation for the finer things with exceptional functionality,
style, inspired innovation and attention to even the smallest details.
We are known and respected for our unwavering dedication to
product design, quality and selection.
In 1962, Henry Uihlein founded U-Line Corporation as an
outgrowth of Ben-Hur Freezer Company and was the first to
develop and patent an automatic stand-alone undercounter
residential ice maker. His foresight and determination to develop
new ideas and to succeed when there were no clear guidelines or
solutions are evident today. The newest Uihlein generation
continues to build upon the family’s innovative legacy at the
Milwaukee, Wisconsin based business by providing continuity and
vision from which new designs and technology continue to be
born.
Today the complete U-Line product collection includes Ice Makers,
Wine Captain® Models, Combo® Models, a Refrigerator /
Freezer, Refrigerators, Drawers and Beverage Centers. The U-Line
brand offers products in the 1000 Series, 2000 Series and the
Modular 3000 Series. The 1000 Series offers a more targeted
priced product with appropriate features, while the 2000 Series
offers upscale features, advanced technology and specialized
product families. U-Line’s approach to its breadth of products,
multiple price points and features allows a choice and product that
will fit any lifestyle.
Read and save this Use and Care Guide.
You will need your product model and serial number when you
request additional information or services. You can find this
information on the serial plate located on the upper right or back
wall in the interior of your product. This information also appears
on the warranty registration card. Please complete and mail your
warranty registration card. You may also register online at
u-line.com
FOR PRODUCT ASSISTANCE, CALL 1-800-779-2547
www.u-line.com
MILWAUKEE, WI U.S.A.
1
HIGH SIDE DESIGN PRESSURE 300 PSI
C
LOW SIDE DESIGN PRESSURE 140 PSI
Model/Modele:
UL
R
US
HOUSEHOLD
REFRIGERATOR AND/
OR FREEZER
LISTED 674R
Serial/Serie:
2
BTL
Introduction
Please record the model number (1), serial number (2), date of
purchase, and dealer contact information for your U-Line product
below:
Model Number:
________________________________________________
Serial Number:
________________________________________________
Purchase Date:
________________________________________________
Dealer Name:
________________________________________________
NOTICE
Dealer Address:
READ all instructions in this guide completely before
using the appliance for the first time.
For future reference, keep this guide in a safe, accessible location. If
you need additional information or assistance, please contact ULine Corporation direct. Contact information appears on the back
cover of this guide.
________________________________________________
Before Calling Service. If you think your U-Line product is
malfunctioning, read the OPERATION section of this guide to
understand clearly the function of the control. If the problem
persists, read the TROUBLESHOOTING GUIDE section of this
guide to help you quickly identify common problems, and provide
information on possible causes and remedies.
________________________________________________
Dealer Telephone:
u-line.com
Table of Contents
Safety Precautions
Safety Alert Definitions.........................................................................................................................................1
General Precautions ..............................................................................................................................................1
3000 Series Product Features
3000 Series Features .............................................................................................................................................2
Air Flow....................................................................................................................................................................3
Initial Startup ...........................................................................................................................................................3
U-Select® Control.................................................................................................................................................3
Adjusting Temperature Settings .........................................................................................................................3
Product Operation
Interior Lighting ......................................................................................................................................................4
Error Notification ..................................................................................................................................................5
U-Line Wine Guide
Looking Behind the Label.....................................................................................................................................7
Wine Selections Suggestions ...............................................................................................................................7
Wine Stocking Recommendation.......................................................................................................................9
3000 Series Maintenance
Leveling...................................................................................................................................................................10
Adjusting Interior Shelves ..................................................................................................................................11
Wine Rack Removal and Installation ...............................................................................................................11
Refrigerator Bin Installation & Removal .........................................................................................................12
3000 Series Doors
Door Alignment and Adjustment.....................................................................................................................13
Cleaning
Exterior Cleaning .................................................................................................................................................14
Interior Cleaning ..................................................................................................................................................14
Defrosting ..............................................................................................................................................................14
Product Disposal ..................................................................................................................................................15
Service
Before Calling for Service ..................................................................................................................................16
If Service is Required...........................................................................................................................................16
Replacement Parts ...............................................................................................................................................16
Normal Operating Sounds.................................................................................................................................16
Troubleshooting Guide.......................................................................................................................................16
General Precautions
Safety Precautions
Use this appliance for its intended purpose only and follow these
general precautions with those listed throughout this guide:
NOTICE
• PLEASE READ all instructions before installing,
operating, or servicing the appliance.
• Proper installation procedures must be followed when
completing an installation or relocation of a unit. An
INSTALLATION GUIDE for the unit, providing
complete installation information, is available from ULine Corporation direct. Consult the installation guide
before any installation begins. U-Line contact
information appears on the rear cover of this guide.
• This unit requires connection to a dedicated 15 Amp
grounded (three-prong), polarized receptacle, installed
by a qualified electrician, compliant with applicable
electrical codes.
Safety Alert Definitions
Throughout this guide are safety items labeled with a Danger,
Warning or Caution based on the risk type:
! DANGER
RISK OF CHILD ENTRAPMENT. Before you throw away your
old refrigerator or freezer, take off the doors and leave shelves
in place so children may not easily climb inside.
! WARNING
SHOCK HAZARD - Electrical Grounding Required.
• Never attempt to repair or perform maintenance on
the unit until the electricity has been disconnected.
• Never remove the round grounding prong from the
plug and never use a two-prong grounding adapter.
• Altering, cutting of power cord, removal of power
cord, removal of power plug, or direct wiring can
cause serious injury, fire and or loss of property and
or life, and will void the warranty.
• Never use an extension cord to connect power to the
unit.
• Always keep your working area dry.
! DANGER
Danger means that failure to follow this safety statement will
result in severe personal injury or death.
! WARNING
Install provided Anti-Tip kit on all 3000 series units.
Serious personal injury could occur.
! WARNING
! CAUTION
Warning means that failure to follow this safety
statement could result in serious personal injury or
death.
! CAUTION
Caution means that failure to follow this safety statement
may result in minor or moderate personal injury, property
or equipment damage.
• Use care when moving and handling the unit. Use gloves
to prevent personal injury from sharp edges.
• If your model requires defrosting, DO NOT use an ice
pick or other sharp instrument to help speed up
defrosting. These instruments can puncture the inner
lining or damage the cooling unit. DO NOT use any type
of heater to defrost. Using a heater to speed up
defrosting can cause personal injury and damage to the
inner lining.
NOTICE
• Do not lift unit by door handle.
• Never install or operate the unit behind closed doors.
Be sure front grille is free of obstruction. Obstructing
free airflow can cause the unit to malfunction and will
void the warranty.
• Failure to clean the condenser every six months can
cause the unit to malfunction. This could void the
warranty.
• Do not Block any internal Fans.
Use only genuine U-Line replacement parts. Imitation
parts can damage the unit, affect its operation or
performance and may void the warranty.
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1
Refrigeration Centers (Glass Door)
3000 Series Product Features
Glass Door: Standard with energy efficient, triple pane, Low-E
coated, argon filled glass doors. Door(s) are available in stainless
steel wrap or overlay.
Adjustable Shelving:
3018/3024: 3 removable/adjustable tempered glass shelves,
1 fixed lower shelf.
3036: 6 removable/adjustable tempered glass shelves,
3 per zone, and 2 fixed lower shelves, 1 per zone.
3000 Series Features
Advanced OLED control system: State of the art OLED
control system display.
Fully Integrated Design: Units are designed to blend seamlessly
with surrounding decor.
Crisper Drawer: Includes “true” crisper drawer, 3036 units
include 1 per zone.
Stainless Steel: Stainless steel models offer a commercial
stainless steel handle and door wrap.
3018 Capacity: 3.6 cubic feet
12 oz Bottle = 60 (with two glass shelves)
12 oz Cans = 127 (with four glass shelves)
Overlay Models: Overlay models accept a custom overlay panel
or frame to achieve perfect symmetry with surrounding cabinetry.
Fully Adjustable Toe-Kick / Grille: Grille is fully adjustable and
can be lined up with surrounding cabinetry toe kick height and
depth for a truly built in look.
Adjustable Leg Levelers: Heavy Duty leg levelers help dial in
the perfect fit. Rear leg levelers are adjusted from the front of the
unit for ease of installation.
Advanced diagnostic system: Advanced diagnostic systems
accessible through front grille mounted USB port, an industry first.
Advanced LED lighting system: Energy efficient and low heat
LED lighting provides an elegant illumination system. Theater style
lights build to fully on and dim to fully off over a 3 second window.
Fully programmable / adjustable.
Convection Cooling: Units are equipped with a convection
cooling system. Convection systems cool items faster and maintain
entire cabinet temperature precisely to user set-point.
3036 Model Features:
3036 Capacity: 7.1 cubic feet
12 oz Bottle = 120 (with two glass shelves)
12 oz Cans = 254 (with four glass shelves)
Wine Captain®
Glass Door: Standard with energy efficient, Low-E coated, argon
filled glass doors.
Full extension wine racks: 6 fully extendable wine racks per
zone safely store your wine at the perfect humidity and
temperature. 2 of the 6 extendable wine racks in each zone have
been designed to carry both standard or large diameter bottles,
including champagne. An additional wine rack per zone on the
bottom carries two additional bottles.
3018 Capacity: 3.6 cubic feet. Wine Bottles: Up to 31 (.75L)
3024 Capacity: 3024WCOL Capacity: 4.80 cubic feet.
3024WCS Capacity: 5.03 cubic feet. Wine Bottles: Up to 43 (.75L)
Dual Zone: Two independently controlled zones allow precise
storage of a wide range of perishable and temperature sensitive
goods.
3036 Capacity: 7.1 cubic feet. Wine Bottles: Up to 62 (.75L)
Beverage / Wine Combination Model (3036)
Glass Door: Standard with energy efficient, triple pane, Low-E
coated, argon filled glass doors. Doors are available in stainless
steel wrap or overlay.
Multiple Cabinet Configuration: The 3036 models are
available in a large range of cabinet configurations. From Wine
storage to bin style refrigeration, also in a wide range of
combinations.
Adjustable Shelving: 3 removable/adjustable tempered glass
shelves, 1 fixed lower shelf.
Refrigeration Centers (Solid Door)
Solid Door: Available in thermally insulated ultra energy efficient
solid door design. Doors are available in both stainless steel and
overlay.
Slide out bins: 3 full extension slide-out bins on 3018/3024
models and 6 full extension slide-out bins on 3036 models. Bins are
easily removed for cleaning.
3018 Capacity: 3.4 cubic feet.
3024 Capacity: 4.78 cubic feet.
3036 Capacity: 6.8 cubic feet.
3024 Capacity:
3024RGLOL Capacity: 4.66 cubic feet
3024RGLSS Capacity: 4.87 cubic feet
12 oz Bottle = 84 (with two glass shelves)
12 oz Cans = 168 (with four glass shelves)
Full extension wine racks: 6 fully extendable wine racks. 2 of
the 6 extendable wine racks have been designed to carry both
standard or large diameter bottles. An additional wine rack on the
bottom carries two additional bottles.
Capacity: 7.1 cubic feet total. Wine bottles 31. 12 oz cans 127.
Beverage Centers (3024)
Glass Door: Standard with energy efficient, triple pane, Low-E
coated, argon filled glass doors. Doors are available in stainless
steel wrap or overlay.
Adjustable Shelving: 3 removable/adjustable tempered glass
shelves, 1 fixed lower shelf.
Capacity: 3024BEVOL Capacity: 4.66 cubic feet.
3024BEVLS Capacity: 4.87 cubic feet. 12 oz Cans = 126
2
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Zone Control 3036 Models
Product Operation
3036 Models have a single control module for both zones. Each side
of the control refers to a specific zone. See Below.
Air Flow
Left Zone
Right Zone
NOTICE
The unit requires proper air flow to perform at its highest
efficiency. Do not block the front grille, internal fans or
vents at any time, or the unit will not perform as
expected. Do not install the unit behind a door.
Left Zone
Right Zone
Display Zone Control Configuration
38°
38°
Door Removed For Illustration Purposes
Adjusting Temperature Settings
Up
Zone Toggle
Select
Display
WHITE WINE
O
49 F
WHITE WINE
O
50 F
3036 Model Display Shown
Power
U-Select Lighting
Down
Each Zone has a Series of Mode Settings with a default value for
each setting. Each Mode Setting can be further customized by fine
tuning the temperature set point. See the table below for a
description of each Mode and Mode temperature ranges. Mode
selection will vary by model.
Internal Air Flow And Unit Ventilation Diagram
Mode Settings Chart
Initial Startup
Setting
All U-Line controls are preset at the factory. Initial startup requires
no adjustments.
NOTICE
Default (°F)
Range (°F)
Red Wine
55°
55° - 65°
White Wine
50°
45° - 55°
Sparkling Wine
45°
38° - 50°
Beverage
38°
34° - 65°
U-Line recommends allowing the unit to run overnight
before loading refrigerator with product.
Market
38°
34° - 40°
Root
50°
45° - 55°
To power your unit on simply press POWER
and the unit will
immediately switch on. To turn the unit off, press and hold POWER
for 5 seconds and release. The display will show a countdown to
switching the unit off.
Pantry
42°
34° - 70°
Deli
36°
34° - 40°
U-Select® Control
Digital Display
Many food types have an optimum storage temperature. Storing
your food properly will help maintain its freshness and flavor. The
chart on page 4 contains food types and their respective optimum
storage temperatures.
The 3000 Series units are controlled by a feature rich, advanced
OLED display control unit. The control panel allows adjustment to
temperature set point, access to Energy Saver Mode, internal
temperature readings, and many other features.
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3
Food Storage Chart
Mode
To Initiate quick chill.
1. In 3036 models use Zone Select
left or right.
Food Types
Deli
Meats, Fish, Cheeses, Dairy, Butter, Garlic, Oils,
Nuts, Condiments
Market
Fruits, Vegetables, Berries, Lettuce
Pantry
Dry Goods, Breads, Baking Items, Spices,
Seasonings
Root
Root Vegetables, Potatoes, Onions, Lemon, Lime,
Melon, Peppers, Beans, Cucumber, Cut
Vegetables
2. Press Select
to select the desired mode setting.
3. Press Down
until the temperature set point reads “Quick”
The quick chill feature will then begin for the period of time
dictated by the mode type. To cancel quick chill, simply select a set
point other then “quick”.
Note: There may be a delay before quick chill is activated in 3036
models. If the opposite zone is currently in a cooling cycle while
quick chill is selected, the cooling cycle on the opposite zone will
first be completed.
The 3036 Models have two independently controlled zones. Each
zone may have its own mode and set point. The 3018 models have a
single zone. Available Mode Settings will vary with model.
1. In order to adjust temperatures in the 3036 you must first select
a Zone to adjust. To select, press Zone Toggle . The left side
Mode Setting will flash. Pressing Zone Toggle
again will select
the right side and the right side Mode Setting will flash. For 3018
Models simply press Select
to alter Mode Settings.
2. Pressing Select
will cycle through the available modes for
your model. Reference the Mode Settings Chart on page 3 for
each Setting’s default set point and range.
Note: Please note, that when quick chill is activated in a 3036, the
zone opposite the active quick chill zone will not return to a
cooling cycle until quick chill is complete. If storing product in the
opposite zone it is important to limit the number of times the
door is opened in the zone not currently under quick chill.
Interior Lighting
Your U-Line 3000 Series unit uses a state of the art LED lighting
system. The 3036 model dual zone’s lighting can be independently
controlled or set as a group.
3036 Model
3. Once your have selected your desired Mode the default set
temperature will display. You may further fine tune the
temperature by pressing Up
or Down .
Up
Quick Chill
Zone Indicator
Zone Indicator
Zone Toggle
Select
U-SELECT LIGHTING
LIGHTING
LEVEL
HIGH
ON WITH DOOR
! CAUTION
3036 Model Display Shown
A number of zones include a quick chill feature. Quick
chill is designed to quickly pull warm beverages and foods
down to optimum storage temperature. It is important to
only initiate quick chill modes when the Refrigerator or
Wine Captain® have been fully loaded with warm
product. Failure to follow this notice could result in food
or beverages that are cooled to a point below optimum or
frozen.
The following table lists modes which include the quick chill feature
and the time which quick chill will run.
4
to select the desired zone,
Power
U-Select Lighting
Down
1. To begin, press U-Select Lighting
to enter the lighting menu.
2. In 3036 Models the unit initially defaults to control the lighting in
both Zones simultaneously. To select a single zone press Zone
Toggle . Notice the arrows on top of the display changing
state. Pressing Zone Toggle
once will select the left side
zone, pressing it again will select the right side zone, pressing it a
third time will select both zones again.
3. Use Up
or Down
to cycle through each available
brightness setting; Low, Medium, or High.
Mode
Run Time
Beverage
4 Hours
to cycle through each available timer
4. Use U-Select Lighting
setting. Selections include “On With Door”, “On 3 Hours”, “On
6 Hours”, or “On 24 Hours”.
Deli
5 Hours
5. To exit, press Select
Market
4 Hours
Pantry
4 Hours
Red Wine
Not Available
Root
1 Hour
Sparkling
1 Hour
White Wine
1 Hour
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or simply wait for the menu to time out.
Customer Menu
3018/3024 Model
The 3000 Series of U-Line undercounter refrigeration appliances
contain a feature rich customer menu. The Customer Menu allows
access to a Series of advanced features including Energy Saver Mode,
Sabbath mode, actual temperature readings as well a method to
restore factory defaults.
Up
Select
3000 Series - Customer Menu
Power
U-Select Lighting
Down
Up
Select
1. To begin, press U-Select Lighting
to enter the lighting menu.
2. Use Up
or Down
to cycle through each available
brightness setting; Low, Medium, or High.
WELCOME TO THE
CUSTOMER MENU. USE
UP/DOWN ARROWS TO
SCROLL SETTINGS.
to cycle through each available timer
3. Use U-Select Lighting
setting. Selections include “On With Door”, “On 3 Hours”, “On
6 Hours”, or “On 24 Hours”.
4. To exit, press Select
or simply wait for the menu to time out
Down
1. To access the Customer Menu hold Select
2. Use Up
Error Notification
The 3000 model series continuously monitors a series of inputs and
parameters to ensure proper and efficient operation of your unit.
Should the system detect a fault, an error notification will be
displayed on the user interface. See below for a list of errors
or Down
3. Use Select
for 5 seconds.
to scroll through available selections.
to enter selected sub-menu.
4. To exit Customer menu, Use Down
to scroll to the bottom
of the display and use Select
to Select “Exit.”
Actual Temps
Note: Singe zone models will not use (L) left or (R) right zone
indicators in error notification.
Up
Select
ID
Description
Solution
No Comm
Unit lost
communication to the
display.
Disconnect and reconnect
power to unit. Contact
customer care if
persistent.
(L) (R) Zone T
Open
Left or right zone
thermistor circuit
open.
Contact Customer Care.
Amb Thrm Open
Ambient thermistor
circuit open.
Contact Customer Care.
The Actual Temps option displays the actual temperature of each
zone, evaporator, as well as ambient temperature.
(L) (R) Zone T
Short
Left or right zone
thermistor circuit
shorted.
Contact Customer Care.
1. To view actual temperature, Select
customer menu.
Amb Thrm Short
Ambient thermistor
circuit shorted.
Contact Customer Care.
(L) (R) Temp Hi
6H+
Left or right Zone
temperature +10°
over set point for over
6 hours.
Verify door is closed and
sealing. Contact customer
care if persistent.
(L) (R) Temp Hi
12H+
RETURN TO MENU
ACTUAL TEMPS
BIN TEMP = 35°F
COND TEMP = 114°F
Down
2. Use Up
or Down
Zone temperature
-10° under set point
for over 6 hours.
Verify door is closed and
sealing. Contact customer
care if persistent.
(L) (R) Temp Lo
12H+
Zone temperature
-10° under set point
for over 12 hours.
Verify door is closed and
sealing. Contact customer
care if persistent.
(L) (R) Door
Open 5M
Door switch open for
more then 5 minutes.
Verify door is closed and
sealing. Contact customer
care if persistent.
to scroll through available information.
3. To return to the customer menu, Select
Return to Menu.
Energy Saver Mode
Up
Zone temperature
Verify door is closed and
+10° over set point for sealing. Contact customer
over 12 hours.
care if persistent.
(L) (R) Temp Lo
6H+
Actual Temps from the
Energy Saver Mode
Indicator
Select
ICE PRODUCTION
(12m remaining)
Down
Energy Saver mode reduces overall energy consumption by altering
user set point, differential, lighting and tone settings. When in
Energy Saver mode a small leaf icon will be displayed on the main
screen.
1. To enter Energy Saver first select Energy Saver from the
Customer Menu.
u-line.com
5
2. Use Down
to select “Off” in the menu.
3. Press Select
.
4. Use Up
On.
Up
Select
or Down
5. Press Select
Sound Level
to change the selection from Off to
RETURN TO MENU
TONE LEVEL
HIGH
to confirm your selection.
6. To return to the customer menu, Select
Return to Menu.
Down
7. To cancel Energy Saver mode simply return to the Customer
Menu, Select Energy Saver mode and change “On” to “Off”.
Audible alarms and alert tones support four different Sound Level
settings, High, Medium, Low, and Off.
Sabbath Mode
To select a new sound level, enter the Sound Level menu from the
Customer Menu.
Up
Select
1. Use Up
RETURN TO MENU
SABBATH MODE
OFF
2. Press Select
3. Use Up
4. Use Select
Down
or Down
to select the current sound level.
, the current setting will begin to flash.
or Down
to select a different level.
to confirm your choice.
Fahrenheit / Celsius
The U-line 3000 Series of models offer a Sabbath mode for users
who require this functionality during Sabbaths. Sabbath mode
disables system responses to user initiated activities and all external
functions; including lighting, display and audible alarms. The unit will
still maintain internal temperatures and set points.
Up
Select
RETURN TO MENU
FARENHEIT/CELSIUS
DEGREES = °F
1. To enter Sabbath Mode, select Sabbath Mode from the
Customer Menu.
2. Use Down
to select “Off”.
3. Press Select
, “Off” will begin to flash.
4. Use Up
5. Press Select
or Down
Down
Temperature and Set point information can be displayed in either
Fahrenheit or Celsius.
to change “Off” to “On”.
To change from Fahrenheit to Celsius enter the Fahrenheit / Celsius
menu from within the Customer Menu.
to confirm your selection.
The Display will fade out as the unit enters Sabbath Mode. Sabbath
Mode remains active until Power
is pressed.
1. Use Down
to select “Degrees”.
2. Press Select
. The selection will begin to flash.
Languages
3. Use Up
or Down
°C (Celsius).
Up
Select
RETURN TO MENU
LANGUAGES
ENGLISH
4. Press Select
Help
to select between °F (Fahrenheit) or
to confirm your choice.
Up
Select
RETURN TO MENU
Help
Model 3045WC
1-800-779-2547
Down
The U-Line 3000 Series of models supports a number of display
languages including English, Spanish, French and German.
1. To change display language select Languages from the
Customer Menu.
2. Use Down
to select “English”.
3. Press Select
, “English” will begin to flash.
4. Use Up
or Down
Languages.
5. Press Select
6
Down
To access the Help menu select Help from the Customer Menu. Use
Up
or Down
to scroll through available information.
To return to the customer menu, use Up
Menu” and press Select
to confirm.
to cycle through the available
to confirm your choice.
u-line.com
to select “Return to
Matching Food and Wine
U-Line Wine Guide
Looking Behind the Label
To most, wine is a delicious mystery. We purchase it, uncork it, and
savor its taste and beauty. But there is so much more to true wine
appreciation. Many secrets are simply too good to keep bottled up.
Although there are no hard fast rules for matching wine to food,
observe some guidelines. Delicate dishes should be accompanied
by lighter more delicate wines. Full-flavored foods should be
matched with fuller-bodied wines.
As a general rule, one should aim to ascend in flavor and quality of
wines served.
Wine Selections Suggestions
Selecting the right wine for the right occasion can sometimes be a
seemingly awkward or difficult task for the beginning wine
enthusiast. We would therefore like to present you with a few
suggestions which may provide a little more confidence and
enjoyment when choosing and serving your wines.
When selecting wines, keep an open mind and do not be afraid to
be adventurous. Do not view the subject of wine so seriously it
discourages you from learning and discovering for fear of
embarrassment if something is incorrect. Wine is best viewed as a
hobby and enjoyed.
Guide To Common Styles Of Wine
Before a:
SWEET wine
WHITE wine
RED wine
YOUNG wine
OLD wine
LIGHT-BODIED wine
FULL-BODIED wine
Any step back in quality will be noticed. If a fine wine is tasted prior
to a lesser wine, many of the fine wine’s subtle qualities may be
missed.
Common Food and Wine Matches
When assembling your collection, try not to become obsessed
with “Vintages.” Although a chart can be a useful tool,
generalizations about a specific year have led more than one
collector to disappointment. Often an “Off Year” will provide a
better value and more drinking enjoyment.
The primary guideline to the subject of wine is your own palate.
Do not be afraid to make mistakes. Experiment, discover, but most
of all, enjoy yourself and your new U-Line product.
Serve a:
DRY wine
Foods
Wines
Fish, Shell Fish, Crab, Oysters
Dry White Wines, Light Sparkling
or Extra Dry Champagne
Beef, Venison
Full-Bodied Red Wines
Pork, Veal, Lamb and Poultry
Light-Bodied Red Wines
Fruit
Sweet White and Sparkling Wines
A Toast to Wine Truths
Like the grapes themselves, many wine myths have been cultivated
over the centuries.
Myth 1: Most wines taste better when aged.
Red Wines
Truth: In fact, less than 5% of wines produced today are meant to
be aged. Most wines are crafted to be consumed within the first
one to two years.
Full-Bodied Dry
California
French
Italian
Zinfandel, Cabernet
Rhone, Chateauneuf-duPape
Barbaresco, Barolo
Medium-Bodied Dry
California
French
Pinot Noir
Bordeaux, Burgundy
Light-Bodied Dry
French
Italian
Beaujolais
Chianti, Bardolino
Full-Bodied Dry
California
French
Chardonnay
Montrachet, Meursault
Puligny-Montrachet
Medium-Bodied Dry
California
French
Sauvignon-Blanc
Pouilly-Fuisse, Sancerre,
Vouvray, Graves
Light-Bodied Dry
French
Chablis, Muscadet, PouillyFume
Truth: Most great wines reach a plateau period rather than a peak.
Great Bordeaux’s may have as much as a 10-year plateau before
fading.
Full-Bodied, Very Sweet
Germany
French
Hungary
Beerenauslese
Sauternes
Tokay
Myth 4: Wine color does not change with aging.
Medium-Bodied, SemiSweet
California
Germany
Gewurtztraminer
Liebfraumilch
Light-Bodied Off Dry
Germany
Rhine, Mosel, Riesling
Myth 2: Wines should be uncorked and decanted allowing them
to “breathe.”
Truth: To breathe or not breathe? While it is better to allow a
young tannic Red to breathe in a glass or decanter to soften the
tannins, an old Red reaches a stage in its life where it should be
enjoyed soon after opening. Allow an old Red to breathe for a
short time to dissipate any off odors. Most white wines can be
served, ideally, 10-15 minutes after opening.
White Wines
Myth 3: When age worthy wines peak, they must be consumed
almost immediately.
Truth: As red wines age they get lighter in color while whites get
darker.
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7
The Cork: A Mystery on Its Own
Ideal Wine Storage Considerations
Cork Presentation. The ritual of the presentation of the cork
has a rich and fascinating history dating back to the late 1800’s. A
phylloxera (root louse) devastation to the vineyards severely
limited the supply of great wines. Restaurateurs would remove
labels on inferior wines and replace them with labels from superior
wines. This made it necessary for patrons to protect themselves by
checking the branding on the cork to ensure that what they
ordered was, in fact, what they were served.
Temperature: The most important element about storage
temperature is stability. If wine is kept in a stable environment
between 40°F (7°C) and 65°F (21°C), it will remain sound. A small
1-2 degree temperature fluctuation within a stable environment is
acceptable. Larger temperature fluctuations can affect the corks
ability to seal, allowing the wine to “leak” from the bottle.
When presented with a cork today, feel it to check for its integrity,
read and match the branding on the cork to the bottle and set it
aside. There is little to be learned from the cork. The proof is in
the wine.
“Corked” wines. If you’ve ever had a wine that smelled or tasted
of mold, you’ve experienced a wine that may have been “corked.”
Today, between five and eight percent of wines are tainted with
Trichloroanisole (TCA). This substance, found naturally in plants
and trees, is imparted to the wine through the cork. Corked wines
are a major concern for winemakers as it destroys millions of cases
per year and puts reputations at stake. Amazing as it may seem
twist-off caps may offer a better alternative and many great
wineries in California, Australia and New Zealand are pioneering
the trend.
Common Tasting Terms
Terminology
Description
Acidity
A critical element of wine that is responsible for
preserving the wines freshness. Excess acidity
results in an overly tart and sour wine.
Balance
A desired trait where tannin, fruit and acidity are
in total harmony. Wines with good balance tend
to age gracefully.
Body
The weight and presence of wine in the mouth
provided by the alcohol and tannin level. Fullbodied wines tend to have this strong
concentration.
Light: UV rays are not only harmful to people, they are damaging
to wines - especially those in clear bottles. Since oxygen molecules
in wine absorb UV rays, wine should never be stored in direct light
for long periods of time.
Vibration: Provided that sediment is left undistributed and
particles are not suspended, vibration in a storage environment is
not an issue. Wines can become flat or tired when voids and
vacuums are created inside the wine bottle. In order to create
voids and vacuums within a liquid, aggressive motion or shaking of
the wine bottle would have to occur.
The Right Temperature for Wine
Temperature
Bouquet
The blending of a wine’s aroma within the bottle
over a period of time, caused by volatile acidity.
Complex
A subjective term often used in tasting. A wine is
said to be complex if it offers a variety of flavors
and scents that continue to evolve as it develops.
Flabby
A wine that lacks structure, or is heavy to the
taste, lacks acidity.
Full-Bodied
Wine high in alcohol and extract, generally
speaking, fills the mouth, powerful.
Lean
Generally describes wines that are slim, lacking of
generosity or thin.
Oaky
A desirable flavor imparted to wine if done in
moderation. Most wines are aged in oak barrels
one to three years, thereby receiving this toasty
oak characteristic. However, if a weak wine is left
in contact too long with an oak barrel it will tend
to be overpowered with an oaky taste.
Tannin
Tannins are extracted from the grape skins and
stems and are necessary for a well-balanced red
wine. Tannins are easily identified in wine tasting
as the drying sensation over the gums. Tannins
generally fade as a wine ages.
8
Humidity: The traditional view on humidity maintains that wines
should be stored on their sides in 50% - 80% relative humidity to
ensure cork moisture and proper fit in the bottle. Contemporary
wisdom suggests that the cork surface is too small to be impacted
by humidity. Further the cork is sealed with a metal or wax capsule
making humidity penetration impossible. The concept of a humid
storage environment was derived from the necessity of wineries to
maintain moisture in their cellars to keep wooden barrel staves
swollen, preventing wine evaporation and product loss. In fact,
vineyards estimate as much as a 10% product loss per year due to
evaporation while wine is aging in the wooden barrels. Humidity,
however, was not intended for the modern home cellar where
wine is stored in glass bottles with sealed corks.
Wines
Approximately 60°F (15°C)
Red
50°F - 55°F (10°C -12°C)
White
Approximately 45°F (7°C)
Sparkling
Wine Captain® Models - A Touch of Elegance
In 1985 U-Line was the first North American appliance
manufacturer to develop a residential wine storage unit, the Wine
Captain®. Each U-Line Wine Captain® model is designed to
impress and inspire anyone with an interest in wine by providing
cellar conditions in stylish, undercounter units. U-Line Wine
Captain® models offer stable storage temperatures, a 50% internal
relative humidity and protection from UV light rays. U-Line has the
largest product offering available, making storing, presenting, and
sharing your wine effortless and elegant.
u-line.com
Wine Stocking Recommendation
Specially designed horizontal wine racks properly positioned the
bottles so the wine remains in contact with the cork and assure
the cork does not become dry.
3060WC Models
Racks 1 through 5:
U-Line recommends arranging wine bottles as shown in the
illustrations below. Reference illustration A1 for rack locations.
3045WC & 3090WCWC Models
Racks 1 through 5:
Rack 6:
Rack 7:
Rack 6:
3045WC, 3060WC & 3090WCWC Models
Larger diameter bottles may be stored on the
shaded racks, illustrated below.
Rack 7:
1
2
3
Use These
Racks For Larger
Diameter Bottles
& Champange
4
5
6
7
Note: After stocking, allow unit to stabilize product
temperatures for 24 hours.
A1
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9
Removing and Installing Grille
3000 Series Maintenance
! WARNING
Leveling
• Disconnect electrical power to the unit before
removing the grille.
• Edges of sheet metal may be sharp.
NOTICE
Unit must be level for proper door operation.
Removing the grille.
1. Use a level to check the levelness of the unit from front to back
and from side to side. Place the level along top edge and side
edge as shown (1).
1. Disconnect power to unit.
2. Using the included 7/64" Allen wrench, loosen, but do not
remove both grille lock screws. See below.
2. If the unit is not level, rotate the adjustable leveling legs to raise
or lower each corner of the unit (2) as necessary.
Grille Mounting
Screws
3. Gently pull grille away from unit until it stops.
1
4. Push Grill rails towards the center of the unit to lift rails off lock
screws.
Grille Rail
2
5. Pull grille free from unit.
3. To rotate rear leveler legs remove grille. See Removing and
Installing Grille on page 10.
Installing the grille.
1. Align slots in grille rail with screw heads in base of unit
4. Using the provided 6mm T bar allen wrench, rotate the 2
adjustment screws as shown below.
2. Push grille rails towards the center of the unit and set rails over
screw head.
3. Slide grille into position. Using included 7/64" Allen wrench
tighten grille lock screws.
Rotate Clockwise to raise rear leg
Rotate Counter-Clockwise to lower
Rotate Clockwise to raise rear leg
Rotate Counter-Clockwise to lower
5. Check levelness after each adjustment and repeat the previous
steps until the unit is level.
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Adjusting Grille
The grille has an automatic vertical plane adjustment and can also
be adjusted on its horizontal plane as well. To adjust your grille to
match your surrounding cabinetry follow the instructions below.
NOTICE
All 4 shelf clips for each shelf must be installed at the
same height for shelf stability.
4. Reinstall shelf.
Cleaning Shelves
Shelves may be cleaned in a soapy warm water solution. A general
household disinfectant may be used if necessary. Be sure to
completely dry your shelf before reinstalling.
Grille
Skirt
1. Loosen, but do not remove, the lock screws on the inside of
the grille rails. Lock screws are located on the inside of each
grille rail.
Wine Rack Removal and Installation
Wine cabinets are equipped with full extension wine racks. To
remove your wine racks for cleaning follow the instructions below.
2. Pull grille out to desired position and secure lock screws.
To remove a rack from the cabinet:
3. The grille skirt may be manually adjusted to the height of your
floor. Simply raise or lower the skirt as needed.
1. Remove any bottles stored on the rack.
Adjusting Interior Shelves
3. The release lever are located on the inside of the rack rails.
Press the left rack release lever down. At the same time, lift the
matching right rack release lever up. Pull the rack out until it is
free of the tracks and the cabinet.
Models equipped with glass shelves have an adjustable mounting
system. To adjust or simply remove shelves for cleaning, follow the
instructions below.
2. Grasp the end of the rack, and gently slide it out until it stops.
Removing / Installing Glass Shelves.
1. Remove all product from shelf.
2. Coming from underneath the shelf, lift both the front and rear of
the glass.
3. Carefully slide shelf out of unit being careful not to scratch the
interior liner.
4. Installation is the reverse of removal.
Adjusting shelf height.
Shelf height may be adjusted to accommodate a broad range of
product. To alter your shelf spacing follow the instructions below.
1. Remove the 4 Shelf clips from the shelf clip holes.
NOTICE
2. Move shelf clips as a group to the desired shelf height.
3. Insert shelf clips into the holes of the desired shelf height. Be
certain shelf clip is fully seated into shelf clip hole.
Do not remove the track rails from the cabinet.
To insert a rack in the cabinet:
1. Align the left and right rack channels with the tracks in the
cabinet. Ensure an even track engagement on both sides by
gently pushing the rack into the cabinet until it stops.
Clip Holes
2. Before reloading the rack, ensure proper movement of the
travel stops in the left and right track rails by pulling the rack out
gently until it stops.
Cleaning Wine Racks.
3. Saturate a soft cloth with a soapy, warm water, solution.
! CAUTION
4. Wring excess water from cloth and wipe racks down.
Clips MUST be installed with the ribbed side down.
Failure to do so may result in shelf or unit damage.
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11
NOTICE
The wine racks are greased. This white lithium grease
helps provide smooth operation of the slide mechanism. It
is important not to remove grease.
Refrigerator Bin Installation & Removal
Refrigerator bins are easily removed for cleaning and sanitizing. To
remove your bin follow the instructions below.
1. Fully extend the bin you wish to remove from the cabinet.
2. Lift the front lip of the bin and raise the bin off the racks.
3. Lift the rear of the bin off its seat on the rack.
4. Pull the bin up and away from the racks.
To Reinstall
5. Fully extend the empty rack from within the cabinet.
6. Set the rear of the bin over the rear of the slide.
7. Seat the front of the bin down and onto the slide rack.
8. Push the bin back into the cabinet.
Cleaning
Bins may be cleaned in a soapy warm water solution. A general
household disinfectant, safe for plastics, may be used if necessary.
Be sure to completely dry your bin before reinstalling.
NOTICE
Bins are NOT dishwasher safe.
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3. Gently pull bottom of wrap away from door.
3000 Series Doors
4. The Wrap hinges on top of the door. Carefully pull wrap away
and then up. See below.
Door Alignment and Adjustment
Align and adjust the door if it is not level, or is not sealing properly.
If the door is not sealed the unit may not cool properly, or
excessive frost or condensation may form in the interior.
Step 2
Door Top
NOTICE
Properly aligned, the door’s gasket should be firmly in
contact with the cabinet all the way around the door (no
gaps). Carefully examine the door’s gasket to assure that
it is firmly in contact with the cabinet. Also make sure the
door gasket is not pinched on the hinge side of the door.
! CAUTION
• Do not attempt to use the door to raise or pivot your
unit. This would put excessive stress on the hinge
system.
• Pay special attention to the Cable Arm. Make sure not
to over extend or damage it during door alignment.
Step 1
Stainless Models (Removing Wrap)
Door Bottom
1. Open door completely.
2. Remove the two wrap screws from the bottom of the stainless
steel door wrap.
Wrap Screws
5. If door being adjusted houses the
display unit, remove cable from
display by pressing in the release tab
on the cable connector.
Press Tab Down
Alignment and Adjustment
1. Using a T-25 Torx Bit, loosen each
pair of Torx head screws on both the upper and lower hinge
plate.
2. Square and align door as necessary.
3. Tighten Torx head screws on hinge.
Cable Arm
4. If necessary re-connect display and re-install stainless steel wrap.
T-25 Torx Screw
T-25 Torx Screw
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13
Defrosting
Cleaning
Exterior Cleaning
• Stainless door panels, and handles can discolor when exposed
to chlorine gas, pool chemicals, saltwater or cleaners with
bleach.
• Keep your stainless unit looking new by cleaning with a good
quality all-in-one stainless steel cleaner polish monthly. For best
results use Claire® Stainless Steel Polish and Cleaner, which can
be purchased from U-Line Corporation (Part Number 173348).
Comparable products are acceptable. Frequent cleaning will
remove surface contamination that could lead to rust. Some
installations may require cleaning weekly.
• Do not clean with steel wool pads.
• Do not use stainless steel cleaners or polishes on any
glass surfaces.
Minor Frost on the rear wall, or visible through the evaporator
plate vents is normal and will melt during each off cycle. If there is
excessive build-up of 1/4" or more, manually defrost the unit.
• Ensure the door is closing and sealing properly.
• High ambient temperature and excessive humidity can also
produce frost.
! CAUTION
DO NOT use an ice pick or other sharp instrument to
help speed up defrosting. These instruments can puncture
the inner lining or damage the cooling unit. DO NOT use
any type of heater to defrost. Using a heater to speed up
defrosting can cause personal injury and damage to the
inner lining.
• Clean any glass surfaces with a non-chlorine glass cleaner.
• Do not use cleaners not specifically intended for
stainless steel on stainless surfaces (this includes glass,
tile and counter cleaners).
• If any surface discoloring or rusting appears, clean it quickly
with Bon-Ami® or Barkeepers Friend Cleanser® and a
nonabrasive cloth. Always clean with the grain. Always finish
with Claire Stainless Steel Polish and Cleaner or comparable
product to prevent further problems.
NOTICE
The drain pan was not designed to capture the water
created when manually defrosting. To prevent water from
overflowing the drain pan and possibly damaging water
sensitive flooring the unit must be removed from
cabinetry.
! CAUTION
• Using abrasive pads such as Scotchbrite™ will cause
the graining in the stainless to become blurred.
• Rust not cleaned up promptly can penetrate the
surface of the stainless steel and complete removal of
the rust may not be possible.
Interior Cleaning
Do not attempt to manually defrost your unit without first
contacting customer care. The unit must be removed
from installation to properly defrost. Attempting to
defrost the unit without following proper procedure may
result in substantial water damage.
• Disconnect power to the unit.
• Clean the interior and all removed components using a mild
nonabrasive detergent and warm water solution applied with a
soft sponge or non-abrasive cloth.
• Rinse the interior using a soft sponge and clean water.
• Do not use any solvent-based or abrasive cleaners. These types
of cleaners may transfer taste to the interior products and
damage or discolor the lining.
14
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Condenser Cleaning
Storage, Vacation and Moving
Interval - As Needed
If not using the unit for an extended period, or otherwise stored,
follow these steps completely:
To maintain operational efficiency, keep the front grille free of dust
and lint, and clean the condenser when necessary. Depending on
environmental conditions, more or less frequent cleaning may be
necessary.
! WARNING
! WARNING
Electrical Shock Hazard. Disconnect power before
servicing. Before operating, replace all panels. Failure
to do so may result in electrical shock or death.
Disconnect electric power to the unit before cleaning
the condenser.
NOTICE
If the ambient temperature is expected to drop below
50°F, turn off and unplug unit.
NOTICE
DO NOT use any type of cleaner on the condenser unit.
Condenser may be cleaned using a vacuum, soft brush or
compressed air.
1. Remove all consumable contents from the unit.
2. Disconnect the power cord from its outlet, and leave it
disconnected until the unit is returned to service.
3. Clean and dry the interior of the cabinet.
4. During periods of nonuse, the cabinet must remain open to
prevent formation of mold and mildew. Open door a minimum
of 2 in. (5 cm) to provide the necessary ventilation.
Product Disposal
! DANGER
RISK OF CHILD ENTRAPMENT. Before you throw away your
old refrigerator or freezer, take off the doors and leave shelves
in place so children may not easily climb inside.
If the unit is being removed from service for disposal, check and
obey all Federal, State and Local regulations regarding the disposal
and recycling of refrigeration appliances, and follow these steps
completely:
1. Remove all consumable contents from the unit.
2. Disconnect power to the unit’s power receptacle. Unplug the
power cord from its outlet.
3. Remove the cabinet door.
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15
Troubleshooting Guide
Service
! DANGER
Before Calling for Service
ELECTROCUTION HAZARD. Never attempt to repair or
perform maintenance on the unit until disconnecting the
main electrical power.
If you think your U-Line product is malfunctioning, read the
OPERATION section of this guide to understand clearly the
function of the control.
If the problem persists, read the NORMAL OPERATING
SOUNDS and TROUBLESHOOTING GUIDE section of this guide
to help you quickly identify common problems, and possible causes
and remedies. Most often, this will resolve the problem without
the need to call for service.
If Service is Required
If you do not understand a troubleshooting remedy, or your
product needs service, contact U-Line Corporation directly.
Contact information appears on the rear cover of this guide.
When you call, you will need your product Model and Serial
Numbers. This information can be recorded inside the front cover
of this guide. It also appears on the Model and Serial number plate
located on the interior of your product or can be accessed
through “Help” in the Customer Menu.
Troubleshooting - What to check when problems occur:
Problem
Possible Cause and Remedy
Digital Display
and Light Do
Not Work.
Ensure power is connected to the unit.
If the unit is cooling, it may be in Sabbath mode. (See
OPERATION)
Interior Light
Does Not
Illuminate.
If the unit is cooling it may be in Sabbath mode, or
manually set to off. (See OPERATION)
Light Remains
on When Door
is Closed.
Lighting may be set to On, reset to with door. (See
OPERATION)
Unit Develops
Frost on
Internal
Surfaces.
Frost on the rear wall is normal and will melt during
each off cycle.
If there is excessive build-up of 1/4” or more,
manually defrost the unit.
Ensure the door is closing and sealing properly.
High ambient temperature and excessive humidity
can also produce frost.
Unit Develops
Condensation
on External
surfaces
The unit is exposed to excessive humidity, moisture
will dissipate as humidity levels increase.
Digital Display
Functions, But
Unit Does Not
Cool.
Ensure the unit is not in ‘Showroom Mode’. Press and
hold the Power icon for five seconds to exit
Showroom mode. Press the power button again to
resume normal operation.
Digital Display
Shows an Error.
“Door” indicates the door may be opened too long,
ensure the door is closing properly. For other error
codes contact U-Line Customer Service.
Product is
Freezing.
Product in contact with the rear wall may freeze,
ensure no product is touching the rear wall.
Adjust the temperature to a warmer set-point. (See
OPERATION)
Product is Not
Cold Enough.
Air temperature does not indicate product
temperature.
Adjust the temperate to a cooler set-point. (See
OPERATION)
Ensure unit is not located in excessive ambient
temperatures or in direct sunlight.
Ensure the door is closing and sealing properly.
Ensure nothing is blocking the front grille, found at
the bottom of the unit.
Ensure the condenser coil is clean and free of any dirt
or lint build-up.
Replacement Parts
When you need replacement parts, always request genuine U-Line
replacements. U-Line designs and engineers products using
components that work efficiently, and provide superior service life
and performance. The use of aftermarket parts or components
may affect the safety, operation, performance or durability of your
product, and may also void its warranty.
Normal Operating Sounds
All models incorporate rigid foam insulated cabinets to provide
high thermal efficiency and maximum sound reduction for its
internal working components. Despite this technology, your model
may make sounds that are unfamiliar.
Normal operating sounds may be more noticeable because of the
unit’s environment. Hard surfaces such as cabinets, wood, vinyl or
tiled floors and paneled walls have a tendency to reflect normal
appliance operating noises.
Listed below are common refrigeration components with brief
description of the normal operating sounds they make. NOTE:
Your product may not contain all the components listed.
• Compressor: The compressor makes a hum or pulsing sound
that may be heard when it operates.
• Evaporator: Refrigerant flowing through an evaporator may
sound like boiling liquid.
• Condenser Fan: Air moving through a condenser may be heard.
• Automatic Defrost Drain Pan: Water may be heard dripping or
running into the drain pan when the unit is in the defrost cycle.
• Solenoid Valves: An occasional clicking sound may be heard as
solenoid valves are operated.
16
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USE AND CARE GUIDE
®
PRODUCT INFORMATION
Complete Installation Guides, Use and Care Guides, Specifications & Features and Benefits, CAD Drawings,
Overlay Panel/Frame and Toe-Kick Specifications and Instructions, Compliance Documentation and Applicable
Energy Guides are available for reference and download at u-line.com.
SERVICE INFORMATION
Please consult your Use and Care Guide for troubleshooting information. Answers to Customer Frequently Asked
Questions are available at u-line.com under Customer Service. You may contact U-Line directly:
GENERAL INQUIRIES:
SERVICE ASSISTANCE:
U-Line Corporation
P.O. Box 245040
Milwaukee, Wisconsin 53224-9540 U.S.A.
Phone 1-414-354-0300
FAX 1-414-354-7905
Email: sales@u-line.com
u-line.com
Phone 1-800-779-2547
FAX 1-414-354-5696
Email: onlineservice@u-line.com
u-lineservice.com
PARTS ASSISTANCE:
E-mail: onlineparts@u-line.com
BUILDING ON THREE GENERATIONS OF INNOVATION
For over five decades and through three generations, U-Line continues to be the leader in innovation, quality and
performance in the premium built-in undercounter ice making, refrigeration and wine preservation market. U-Line
has captivated those with an appreciation for the finer things with exceptional functionality, style, inspired
innovation and attention to even the smallest details. We are known and respected for our unwavering dedication
to product design, quality and selection.
In 1962, Henry Uihlein founded U-Line Corporation as an outgrowth of Ben-Hur Freezer Company and was the first
to develop and patent an automatic stand-alone undercounter residential ice maker. His foresight and determination
to develop new ideas and to succeed when there were no clear guidelines or solutions are evident today. The newest
Uihlein generation continues to build upon the family’s innovative legacy at the Milwaukee, Wisconsin based business
by providing continuity and vision from which new designs and technology continue to be born.
Today the complete U-Line product collection includes Ice Makers, Ice Machines, Wine Captain® Models, Combo®
Models, Refrigerator / Freezers, Refrigerators, Drawer Models and Beverage Centers. The U-Line brand offers
products in the 1000 Series, 2000 Series and the Modular 3000 Series. The 1000 Series offers a more targeted
priced product with appropriate features, while the 2000 Series offers upscale features, advanced technology and
specialized product families. Our Modular 3000 Series provides sleek design and versatile temperature settings with
our U-Select® control. U-Line’s approach to its breadth of products, multiple price points and features allows a
choice and product that will fit any lifestyle.
DESIGNED, ENGINEERED AND ASSEMBLED IN WISCONSIN, USA
The American Built-In Undercounter Leader Since 1962
U-LINE.COM
©2013 U-Line Corporation
Publication Number 30255 4/2013 Rev.I
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