SoftSurface Installation & User Guide v1.0.1

SoftSurface Installation & User Guide v1.0.1
SoftSurface
Installation & User’s Guide
Document Version 1.0.1, June 2014
SoftSurface Version 1.04
Customer Service
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users have made their way into software revisions or new products. Please contact us with your comments.
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if this is the case, visit our web site periodically, or contact us for advice concerning whether a newer release is more
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Copyright © 2014 by TLS Corporation. Published by Axia Audio. We reserve the right to make improvements or changes in the products described in this manual, which may affect the product specifications, or to revise the manual without notice. All rights reserved.
©2014 Axia Audio - Rev 1.0.1
Customer Service • iii
Trademarks
Notice
About This Manual
All versions, claims of compatibility, trademarks, etc.
of hardware and software products not made by Axia
mentioned in this manual or accompanying material are
informational only. Axia makes no endorsement of any
particular product for any purpose, nor claims any responsibility for operation or accuracy.
This manual covers setup and use of Axia SoftSurface
software. It is assumed in this document that you are familiar with Livewire’s basic concepts, as outlined in the
companion Introduction to Livewire: Systems Primer.
Warranty
This product is covered by a 90-day limited warranty, the full text of which is included in Appendix E
of this manual.
Service & Support
You must contact Axia before returning any software
for replacement. Axia will issue a Return Authorization
number, which must be written on the exterior of your
shipping container. Be sure to adequately insure your
shipment for its replacement value. Packages without
proper authorization may be refused. US customers
please contact Axia technical support at +1 (216) 2417225. All other customers should contact their local representative to arrange for service.
If you call Axia Support with a software question,
we strongly recommend being near your computer when
you call, so our Support Engineers can verify information about your configuration and the conditions under
which the problem occurs. Please have your software
license key handy.
If you have not done so, please review that material
first. In it we explain the ideas that motivated Livewire
and how you can use and benefit from it, as well as nitty-gritty details about wiring, connectors, and the like.
Since Livewire is built on standard networks, we also
help you to understand general network engineering so
that you have the full background for Livewire’s fundamentals. After reading Introduction to Livewire you will
know what’s up when you are speaking with gear vendors and the network guys that are often hanging around
radio stations these days.
As always, we welcome your suggestions for improvement. Contact Axia Audio with your comments:
Axia Audio
1241 Superior Avenue
Cleveland Ohio 44114 USA
Phone: +1.216.241.7225
Web: www.AxiaAudio.com
E-Mail: [email protected]
Customer Service • iv
Feedback is welcome
At Axia, we love to hear your feedback. If you
find anything in this manual that you feel needs clarification or correction, please let me know: e-mail
[email protected] .
©2014 Axia Audio - Rev 1.0.1
Table of Contents
Customer Service . . . . . . . . . . . . . . . . . iii
Warranty . . . . . . . . . . . . . . . . . . . . . . iv
Service & Support . . . . . . . . . . . . . . . . . iv
About This Manual . . . . . . . . . . . . . . . . iv
A Note From The Vice President of Axia . . . . . vii
Chapter One: What is SoftSurface? . . . . . . . . . . 1
Introduction . . . . . . . . . . . . . . . . . . . . . 1
SoftSurface interface . . . . . . . . . . . . . . . . . 1
Channel Section . . . . . . . . . . . . . . . . . . 2
Control Section . . . . . . . . . . . . . . . . . . 3
Chapter Two: Installation and Setup . . . . . . . . . . 7
Installation . . . . . . . . . . . . . . . . . . . . . . 7
StudioEngine Setup . . . . . . . . . . . . . . . . . 7
SoftSurface Setup . . . . . . . . . . . . . . . . . . . 8
Chapter Three: Using SoftSurface . . . . . . . . . . . 11
Using SoftSurface for Element remote control . . . . 11
Using SoftSurface with StudioEngine . . . . . . . . 11
Source Profile Configuration . . . . . . . . . . . . . 12
Example - CD player (Line type) . . . . . . . . . 12
Example - Your Microphone(Operator Mic) . . . 12
Example - Guest Microphone (Guest Mic) . . . . 13
Example - Caller (Phone) . . . . . . . . . . . . . 13
Show Profiles . . . . . . . . . . . . . . . . . . . . 14
StudioEngine Setup . . . . . . . . . . . . . . . . . 15
Configuring an IP address . . . . . . . . . . . . . 15
HTML user interface – Program and Monitor Sources . . 16
Chapter Four: Troubleshooting . . . . . . . . . . . . . 18
Appendix B: GPIO Tables . . . . . . . . . . . . . . . . 26
Appendix C: Show Profile Details . . . . . . . . . . . 30
Appendix D: StudioEngine . . . . . . . . . . . . . . . 36
Appendix E: Warranty . . . . . . . . . . . . . . . . . 40
©2014 Axia Audio - Rev 1.0.1
Table of Contents • v
Appendix A: Source Profile Details . . . . . . . . . . 20
©2014 Axia Audio - Rev 1.0.1
A Note From The Vice President of Axia • vi
A Note From The Vice President of Axia
In retrospect, it’s hard to believe it’s been 10 years
since a start-up division of Telos grabbed everyone’s
attention with a radical idea about building radio studios using Ethernet. At a time when “state of the art”
meant discrete digital audio, and a routing switcher
was something only the richest stations could afford, Axia shocked everyone with the idea that studio
peripherals from the console to the audio processor
could be networked, and that everyone could have the
benefits of a routing switcher — for about a third of
the cost of traditional technology.
When we launched Axia, Telos founder Steve
Church made a prediction. “Three things will happen,” Steve told us. “First, people will say that ‘it will
never work.’ When they’re proven wrong, they’ll say
‘It works, but you don’t need that.’ And finally, as they
see Axia becoming successful, they’ll say ‘IP-Audio?
We do that too!’”
Steve, as always, was right on the money. In 10
years, Axia Livewire has become the world’s most
popular IP-Audio networking technology, and our
mixing consoles are the world’s best-selling — they’re
on-air in over 4,000 studios, and counting. You’ll find
Axia equipment everywhere: at privately-owned stations, and large clusters run by big conglomerates. At
established public broadcasters, and at newly-licensed
International stations. At government broadcast facilities, and podcast studios. Needless to say, we’re humbled by the trust broadcasters place in us — and by
your enthusiasm!
Being first with new technology is nice, but we’ve
never been content to rest on our laurels. So the Telos
R&D team continues to innovate and expand the scope
of IP-Audio. Axia consoles are the first and only IPAudio consoles with a pre-configured network switch
built in, to save broadcasters the effort and expense
of procuring and programming third-party switches.
Our compact xNode AoIP interfaces feature one-button setup, and can run on mains power or Power over
Ethernet (PoE) for flexibility and redundancy. We’ve
even developed our own zero-configuration Ethernet
switch for Livewire – xSwitch – to make deploying
IP-Audio easier than ever.
More than 45 Livewire partners believe in the vi-
sion of the Connected Studio too. Collectively, they
make dozens of hardware and software products
(ranging from telephone systems to audio processors
to program automation) that interoperate directly with
Axia networks via Ethernet – making the connections “smart”, and eliminating the need to purchase
audio conversion devices. We’ve also partnered with
the high-performance audio standard RAVENNA to
expand broadcasters’ networking options even further.
And there are a lot more great new ideas in the cooker
— so watch this space!
In the final analysis, Axia’s success isn’t due to
our efforts. It’s you, the broadcast professional, who
has embraced our vision, used our technology in ways
we never dreamed of, and raved about Axia products
to everyone who’d listen. We owe you a huge debt of
thanks. And we promise to never stop trying to amaze
and delight you.
So here’s to the next 10 years.
Onward and upward!
Marty Sacks
Vice President, Axia Audio
©2014 Axia Audio - Rev 1.0.1
A Note From The Vice President of Axia • vii
2013 marks a banner year for Axia — this year
marks the first decade of the Connected Studio.
CAT.6, small and light
yet sound and data pour forth.
What magic is this?.
©2014 Axia Audio - Rev 1.0.1
Chapter One:
What is SoftSurface?
Introduction
SoftSurface Interface
Axia SoftSurface is a Windows application that can
be used in either of two ways:
1) As a remote control for an Axia Element control
surface, or
2) As a stand-alone mixing surface controlling an
Axia StudioEngine.
The application can be divided into two areas: the
channel section and the control section. The channel section’s onscreen width can vary based on the amount of
channels you wish to display; the minimum fader count
is 4. The control section is fixed in size and what is displayed varies based on which tabs are selected.
SoftSurface software requires a monitor with a
minimum resolution of 1280x1024. It can function on
Windows XP and Windows 7, 32-bit or 64-bit versions.
SoftSurface provides channel controls similar to an Axia
Element surface.
©2014 Axia Audio - Rev 1.0.1
1: What is SoftSurface? • 1
SoftSuface
Channel Section
If the source loaded to the channel has Fader Start enabled, the ON and OFF states are controlled by the fader
position. The ON button will only engage the ON state if
the fader is above the bottom position.
The TALK button will “illuminate” blue when
pressed and the appropriate source is loaded to the channel. The TALK function is an IFB (interrupted feedback),
also known as Talkback, and opens an audio channel
from the operator microphone to the dedicated return
audio for the source.
The Preview (PRVW) button illuminates blue when
the channel is in the preview mix (also known as a cue
mix). Pressing the button assigns the channel to the mix.
NOTE: mouse left click is a momentary press of the
button when the pointer is over the button. A mouse
right click is a press and hold of the button which the
pointer was resting above.
Figure 1-1: Onscreen faders
1: What is SoftSurface? • 2
The number of faders displayed is defined by the
“Faders visible” option in the control section. If the number of visible faders is less than the active faders, the
scroll bar and Left/Right arrow buttons under the channel section allows the user to access those other faders by
scrolling left or right. The scroll bar has numbers on it to
indicate which ranges of faders are displayed.
Figure 1-3: Fader control
Figure 1-2: Channel controls
The OFF button indicates an OFF state when “illuminated” orange. Pressing the button will engage the
OFF state.
The ON button indicates an ON state when “illuminated” red. Pressing the button will engage the ON state.
The fader controls the audio gain of the source loaded to the channel. If the profile loaded to the channel has
Fader Start enabled, the channel automatically turns ON
when the fader is raised from its lowest position. Once
the fader is in the ON state, the ON and OFF buttons
may be used to control it. Fader in the lowest position is
always OFF state for the channel.
©2014 Axia Audio - Rev 1.0.1
The blue “X” on Channel-2 indicates that the source
is loaded but in “Listen Only” mode. This means that
some other control surface has ownership of the source
(or that there is a possible error in source ownership advertisement information).
The blue “O” on Channel-3 indicates that this is the
Operator mic channel, and that this channel is the source
audio in Talkback being sent to another destination. The
destination is indicated by a…
Blue “T” on Channel-4, which indicates that this
channel is the receiving end of talkback audio.
Figure 1-4: Bus assignment buttons
Control section
Above the fader are four mix channel buttons and an
option button. The mix channel buttons represent Program buses 1, 2, 3 and 4 and are represented with the
same number on the button. For example,
will be
“illuminated” blue when the channel is feed- ing the
Program 1 mix.
Figure 1-6: Assigning a source
When the Option button is pressed on a channel, the
top half of the control section will change to display the
channel source select options. The 6 icons represent different options that are available for a channel.
Figure 1-5: Channel status displays
“Source Waiting” indicates that a source is waiting for
Channel-1 to turn OFF before loading.
Source select allows the user to load a source to a
fader. First column shows the name of the source, 2nd
column shows the type of source, the 3rd column shows
the Livewire system name given to the source, and the
4th column shows ownership information of the source.
Highlighting a source and pressing the select button will
load the source to a channel.
©2014 Axia Audio - Rev 1.0.1
1: What is SoftSurface? • 3
The OPTION button opens other functions that can
be applied to the channel. These functions are found in
the Control section of the application. The Source Select
function is one option that is available; it allows the user
to load an audio source to the channel. When a source
is loaded, the name of that source will appear above the
channel. The top area of the channel shows the channel
number in the top left, the source name, and may also
show a status indication above or below the name based
on some state operation.
Examples of these additional displays:
Feed to Source is the unique mix-minus that has been
generated for the source. This mix-minus (backfeed) can
be changed from the SoftSurface control interface. This
option is only valid for phone or codec sources.
Equalizer provides the ability to modify the frequency response. This is three bands with adjustable
center frequencies.
Figure 1-7: Options screens
Microphone processing provides the option to add/
adjust a noise gate, a compressor, and a de-esser. This
option is only valid for microphone, phone, or codec
sources.
Those are the options available through the Channel Options
button. While the Option function is
enabled, there are confidence meters present in the top
right corner which show presence of audio levels from
the source (and returning to the source, if the appropriate
source type is selected).
1: What is SoftSurface? • 4
Pan option provides the ability to adjust the stereo
presence of a source between the Left and Right channels. Also provided is a mode control and inverse polarity. The mode function allows the user to select the stereo channels from the source or one channel and create
a dual mono source.
Aux send option allows sending a channel’s output
to any of 4 auxiliary mix buses, beyond the 4 program
mixes. The control provides gain adjustment and pre- or
post-channel fader configuration.
Figure 1-8: Meters, clock and timer section
©2014 Axia Audio - Rev 1.0.1
When none of the channels have the Options button
selected, the top half of the control section displays Program 1 and 2 meters, along with the time and date (provided by the host PC) and a count up timer.
The Main Monitor view provides control of the
monitor speakers, operator headphones, external monitor speakers, and preview volume.
Show Profiles tab shows the profiles that have been
configured and allow the user to select a show and load it.
Monitor options provide control over dimming values and control of the channel feeding the monitors and
headphone.
Meter options provide control over the presentation
of the meters.
On startup, the control section will default to showing the Setup tab in the lower section, if no connections
are defined or no auto-connect is configured. If the application is configured to connect automatically, then the
default view will have the lower section set to the main
monitor tab. (More about this in Chapter 2, which covers installation and setup of the SoftSurface application.)
The Headphone (HP) processing tab shows the frequency curve of the processing and allows for control of
the processing.
The Setup tab is where connections are configured,
the number of faders displayed on the screen, and an
option to change the configuration port is presented, in
cases where some other application installed on your PC
also uses port 80.
©2014 Axia Audio - Rev 1.0.1
1: What is SoftSurface? • 5
Figure 1-9: Connecting to Element or Engine
Auxiliary Send and Return provides control of the
final AUX send mix as well as two auxiliary returns as
defined in the Show Profile. The returns can be assigned
to a program bus. These options are defined in a Show
Profile and controlled as needed by the user.
At the bottom of the control section is a status lamp
and two functional buttons. The status lamp provides indication on the preview to operator headphone option.
There are three options: OFF, SPLIT, and STEREO.
There is a Talk to Monitor 2 button which, when engaged, routes the operator microphone to the Monitor 2
source allowing communication with anyone monitoring that source.
A Show Profile may have a Record Mode option enabled. If enabled, this button is used to enter and exit the
record mode.
1: What is SoftSurface? • 6
Below this is the Show Profile status information,
which indicates the name of the Show loaded to the surface.
©2014 Axia Audio - Rev 1.0.1
Chapter Two:
Installation and Setup
SoftSurface can be installed on Windows machines
with a minimum monitor resolution of 1280x1024. The
computer needs a static IP address within the network
scheme of the Axia LAN. If you are not clear on the IP
address to use, please contact your network administrator. If you are the administrator, please call Axia support
if you need help resolving this issue. The computer also
needs a network connection to the Axia LAN.
If you will be using SoftSurface to remote-control
an Axia Element, the PowerStation paired with that Element needs to be version 1.1.3 or higher; if your Element
is paired with a StudioEngine and Element Power Supply /GPIO, the PS/GPIO needs to be version 2.5-series
or higher. If you are using SoftSurface in stand-alone
mode, you will need an Axia StudioEngine, version
2.5.4e or higher.
Enter the values requested. Once completed, the status bar’s progress will continue and installation of SoftSurface is finished. If you’re using the SoftSurface as a
remote control for an Element, make sure the Element
is already configured and proceed to SoftSurface Setup
(next page) for setup of the SoftSurface. If you plan to
use SoftSurface in stand-alone mode, you need to configure the Axia StudioEngine.
StudioEngine setup
Connect power and a network connection to the
StudioEngine. The network connection needs to come
from an approved network managed switch (see www.
AxiaAudio.com/switches/) with the appropriate configuration. If assistance is needed with the configuration of
the network switch, please contact Axia support.
Windows XP or later
Video Resolution 1280x1024
Static IP
PowerStation 1.1.3 (or higher)
Element PS/GPIO 2.5 (or higher)
StudioEngine 2.5.4e (or higher)
Also required is an Axia Audio Node which provides audio input and output and network sync source. If
you’re not familiar with Axia audio nodes, please refer
to the documentation that comes with the product.
Installation
Navigate to and double click on the SoftSurface
Windows Installer Package and follow any on-screen instructions. A status bar will indicate the process completion. If the process appears to be stuck three quarters of
the way, check to see if there is a Register window hidden from view.
After power has been applied, the StudioEngine will
boot; once completed you will use the front display and
rotary knob to give the device an IP address. This will
prompt the device to reboot when done.
•
•
•
Press the knob (it acts as a button too)
Rotate the knob until “4. Engine IP settings” is highlighted
Press the knob to select
©2014 Axia Audio - Rev 1.0.1
2: Installation and Setup • 7
System Requirements
Figure 2-1: Registration screen
•
•
•
•
•
•
SoftSurface Setup
Rotate the knob to highlight the “Net Addr” field
Press the knob to select
Rotate the knob to move the cursor. Press the knob
to highlight the character under the cursor. While
highlighted, you can rotate the knob to edit the value.
Press the knob when the desired value is shown. Continue this process until the desired IP value is shown.
When done, select the check mark to exit editing.
Adjust the net mask if required for your network.
255.255.255.0 is likely a suitable netmask value in
most installations.
Adjust the gateway if required for your network. You
may leave this blank.
When the IP values have been entered, select the
[OK]
If a change was made, the system should ask for a
reboot, confirm for reboot. If not, you may select “6.
System” to select a restart option.
Now, open a web browser with access to the Axia
LAN and type the IP address of your StudioEngine.
Figure 2-2: Specifying a connection
SoftSurface offers the ability to connect to an Element for remote control, or to assume dedicated control of a standalone StudioEngine. If connecting to a
StudioEngine, you will need to define the number of faders to be enabled with the “Engine fader count” setting.
•
The first order of business is to make sure the Program and Monitor channels have unique numbers in
your network. These numbers equate to audio streams
within your network. If another device is generating a
network stream with the same number, this will cause
problems with your audio.
•
•
2: Installation and Setup • 8
•
Select the Program and Monitor link. Authentication is requested; the default username is user with no
password.
Review the channel numbers and change as needed.
Note that all StudioEngines come with the same default numbers. For this reason it is suggested that you
change these numbers if you plan to add additional
StudioEngines to the network.
•
Select the device you are connecting to. Select “Element” if connecting to a PowerStation.
Move the computer mouse over the “IP Address”
text box to type the IP address of the device you will
control.
Move the mouse over the “Name” text box to give a
logical name to the connection.
Press the Add button to add the settings to your connection list.
Use the Connect button to establish a connection to
the desired device.
You can also use the Save button to save changes
made to a previous item, or Delete to remove a configuration from the list.
©2014 Axia Audio - Rev 1.0.1
The Faders Visible control is used to define the
width of the SoftSurface displayed onscreen. After setting a value and pressing the Apply button, you need to
close and restart the application.
Use the Connect Automatically option to connect to
a device when the application starts without user input.
A web server port setting is available if you need to
change the port to access the application configuration
HTML interface. In most cases port 80 is suitable. If
there is another application using port 80, this option allows you to change the SoftSurface port.
Using SoftSurface in stand-alone mode is an easy
way to save on countertop space in a small production
suite or voice over booth. Select the Engine radio button
under “Connect To”, select the amount of Engine faders,
and type in the IP address of a dedicated StudioEngine.
Press the Add button and consider selecting the Automatic Connection option to immediately setup the connection when the application starts. Chapter 3 covers
topics for stand-alone mode.
©2014 Axia Audio - Rev 1.0.1
2: Installation and Setup • 9
When using SoftSurface to remote-control single or
multiple installed Element control surfaces, define and
save the settings in the setup section for quick access to
those devices. Select the radio button for Element under
“Connect To” and add the IP address of your Element-PS/
GPIO device(s) and/or PowerStation(s) into the connection list. Once added, select the device in the connection list and press Connect. More information on remote
control is found in Chapter 3.
Do digital streams
dream of electric DJs?
Just Bradbury knows.
©2014 Axia Audio - Rev 1.0.1
Using SoftSurface
Using SoftSurface for Element
remote control
SoftSurface can act as a remote control to an existing
Element surface. This requires either PowerStation version 1.1.3 (or higher) or Element-PS/GPIO version 2.5.0
(or higher) with a StudioEngine.
In the setup tab of the control section of SoftSurface,
•
•
•
Select the “Element” option under “Connect To:”
Enter the IP address of either the PowerStation or
Element-PS/GPIO
Press the Connect button
The SoftSurface channel Options button will provide
control of the various options available to the user of the
SoftSurface, but will not change the video output of the
remote controlled Element as if the option button was
pressed. The Options buttons on the control surface and
the SoftSurface are independent of each other.
TIP: In the unlikely event of hardware failure within an
Element console, you can use SoftSurface in Stand-alone
remote control mode for the duration of time it may take
to resolve the hardware issue. Refer to the next chapter
on using the SoftSurface in stand-alone mode.
You may also consider entering in a name and pressing the Add button to enter the connection into your connection list which appears in the Setup section.
SoftSurface provides access to the channels in the
Element surface as well the monitoring section. The
functions you would have at the channel are available
remotely on the SoftSurface. The user of the SoftSurface may turn channels ON and OFF, adjust the gain
of a channel, change the assignment to Program mixes,
as well as adjust the channels per the Options function.
However, some Element options are not currently represented in SoftSurface; modules not available for control
via SoftSurface are the Call Control Module, Intercom
module, or SmartSwitch accessory modules.
The Element control surface will change as you
make changes in SoftSurface. As a channel is turned on
from the SoftSurface, Element’s ON lamp for the same
channel will light up.
If a fader is moved with SoftSurface, the corresponding Element motorized faders will move. If motorized
faders are not installed, the Element control surface
Using SoftSurface with StudioEngine
SoftSurface can act as a control surface for an Axia
StudioEngine, even if there is no hardware control surface present. This requires a StudioEngine, version
2.5.4e (or higher) which is not associated with any other
Element.
In the setup tab of the control section of SoftSurface,
•
•
•
•
Select the Engine option under “Connect To:”
Select a value under the Engine fader count (the
amount of channels you wish this “soft” control surface to have)
Enter the IP address of the StudioEngine
Press the Connect button
If SoftSurface will always be connecting to this Engine for use in Stand-alone mode, consider selecting the
“Connect Automatically” option so that when the application starts, it connects without user input.
©2014 Axia Audio - Rev 1.0.1
3: Using SoftSurface • 11
Chapter Three:
will provide an indication in the Status area above the
fader, showing that the physical fader position does not
match the channel’s actual output value. The channel
number will be replaced with either a downward or upward arrow, which indicates the direction the physical
fader must move in order to reach actual output value. If
someone were to move the physical fader at this time, no
volume change would occur until fader position matches
the value established by SoftSurface. Once the logical
and physical fader values match, the channel number reappears and control is given back to the physical fader.
Adjust the “Faders visible” option to configure the
desired width of the application on the computer desktop. If the visible value is less than the configured Engine fader number, you will use the lower scroll bar and
arrows under the channel section to move the view of
the faders.
In Stand-alone mode, you will need to configure
Source Profiles and Show Profiles for the user of the surface. To do this you will need to open a browser and type
in the IP address of the PC that SoftSurface is installed
on, and then proceed to Source Profile configuration.
(From the same PC you may also type 127.0.0.1 in the
browser, which is a loopback address for the PC.) When
selecting a link for the first time, authentication may be
required. The default username and password is the
same as other Axia devices: Username: user, Password:
(no password).
Source Profile Configuration
First connecting to the configuration user interface
of the SoftSurface, you will see various links to the left
hand side and configuration view in the center.
3: Using SoftSurface • 12
First step is to select the Configuration link; this
opens a view of the Show Profile list and provides access to the Source Profiles configuration.
Next, select the Source Profile link. At first there
will be no sources shown in the center, only the Add
New Source link. You will need to define the sources
that will be used on the SoftSurface. These definitions
will determine how the sources are treated and how the
studio will perform when the sources are used.
Select the Add New Source link. If you are familiar
with Element Source Profile configuration, you should
be able to get going on your own. If you have some questions on some of the details of Source profiles, refer to
Appendix A – Source Profile Details; this will lead you
through some examples to get you started. After that you
should be able to build the remainder on your own and
refer to Appendix-A for additional options on the profiles.
CD player (Line type)
The following is an example of how to configure a
CD player Source Profile. It assumes that a CD player
has been connected to an Axia Audio Node (either Analog or AES/EBU) using the instructions found in the
Node’s product manual.
The “Primary Source” option is where you define the
Livewire Channel that is unique to the source. Select the
Browse button next to the text field. A pop up will list
sources advertised on the network. Find the source for
your CD audio and select the Channel Number link. If
you do not see the desired source, it’s probably not set
up correctly; refer to the Node manual for correct setup
procedures for node sources.
Enter in a user friendly name in 10 characters or less
in the Source profile name field, i.e.: “CD 1”.
By default all the “Source availability” check boxes
are checked. If you desire that this source not be available on a specific channel, deselect the channel’s corresponding box.
By default the “Source type” is set to Line which
is the appropriate option for this type of source. Other
types are explained in Appendix-A.
The remainder of the options are also appropriate in
their default setting, so the next step is to press the Save
Changes button at the bottom of the screen.
You have now created a Source Profile which can be
loaded to a channel as described in section 1-2-2. Press
the Options button of a channel, highlight the source
shown in the Control section, and press the Select button to do so.
Your Microphone (Operator Mic)
The following is an example of how to configure a
Source Profile for the user’s microphone. It assumes that
a microphone has been connected to an Axia audio node
with a microphone input or the output of a microphone
preamp is connected to an Axia audio node that accepts
the output signal from the preamp. Begin first by clicking Add a new source.
©2014 Axia Audio - Rev 1.0.1
Enter in the user friendly name in 10 characters or
less in the Source profile name field – let’s name it “MY
MIC”.
Under “Source Type,” you must select the Operator
option to identify the function of this Source Profile. “Operator” designation is always used for console operator’s
mic position, and helps to identify source audio for talkbacks and determine which monitors to mute.
The remainder of the options will be acceptable at
their default value. One option to consider is the Signal
Mode setting, halfway down the page. If the mono microphone source was connected to a stereo input, the signal mode can be set to Left to create a dual mono source
based on the Left channel of that Livewire source. If a
microphone input was used, this source is already set as
dual mono and the default stereo setting will be suitable.
Save changes to end.
Guest Microphone (Guest Mic)
The following is an example of how to configure a
Source Profile for a guest microphone next to the control
operator. This may be considered the second microphone
in the room. It assumes that a microphone has been connected to an Axia Audio Node with a microphone input
or the output of a microphone preamp is connected to
an Audio Node that accepts the output signal from the
preamp. From the Source Profile page, select the Create
Source Profile link to begin.
In the Primary Source field, you can enter in the
Livewire channel number in the text box (if you know
it) or you can select the Browse button next to the text
field and search for the desired source. Within the pop
up, select the source and the channel number will load
into the text field.
Enter a user friendly name in 10 characters or less
in the Source Profile Name field; something like
“Guest MIC”.
Under “Source Type,” select the CR guest option.
This designation is for a microphone in the Control
Room (the studio space where the control surface is located – SoftSurface PC) and will mute the CR monitors
when the microphone is turned on.
The remainder of the options will be acceptable at
their default value. One option to consider is the signal mode setting. If the mono microphone source was
connected to left side of a stereo input, the signal mode
should be set to Left to create a dual mono source based
on the Left channel.
Saving the changes will complete the profile creation.
Caller (Phone)
The following is an example of how to configure a
Source Profile for a phone hybrid. It assumes that a single hybrid, similar to a Telos Hx1, has been connected
to an Axia Audio Node, and that GPIO logic has been
wired between the hybrid GPIO port and an Axia GPIO
Node per the manuals of these products.
The Livewire channel number which represents the
source should be selected in the Primary source field, by
manually entering in the known number or searching for
the source with the use of the browse button.
In 10 characters or less, the Source profile name
should indicate the audio source. We’ll use “PHONE”.
Under “Source Type,” select the Phone option. The
Phone source type indicates that a mix-minus will be
produced for this source.
“Hybrid Answer Mode” set to Channel ON answers
hybrid will trigger GPIO ports so that when the channel
assigned to PHONE source is turned ON, the hybrid will
be activated, seizing the line.
“Feed to source mode” is the option that selects the
audio that will be sent to the caller. If the Program 1
option is selected, the caller will hear Program 1 audio.
©2014 Axia Audio - Rev 1.0.1
3: Using SoftSurface • 13
Define the Livewire Channel for your microphone
input as the Primary Source. Select the Browse button
next to the text field. In the pop up, select the source.
The PHONE option is a special audio mix that is
similar to Program 4, with the exception that the mix
is pre-fader and pre-ON/OFF. In this mode, any channel with Program 4 selected will be heard by the caller,
regardless if the channel is OFF or the fader is DOWN.
The default option is the Auto setting, which toggles
the mix-minus audio based on the state of the channel
the hybrid is loaded to. If in the OFF state, the Feed to
Source is the PHONE mix. If the channel state is ON, the
Feed to Source is the Program 1 mix. Select the mode
that will fulfill your operational requirements; if you’re
not sure which one is right, keep the default setting —
but be aware that the mix-minus audio can change based
on whether the caller fader is in the ON state or the OFF
state!
“Signal Mode” should be set to Left assuming the
hybrid audio has been wired into the Left channel of a
stereo input.
3: Using SoftSurface • 14
The remainder of the options will be acceptable at
their default value. Press the Save changes button to
complete the profile.
The function of this source uses GPIO to signal to the
hybrid to seize the line. SoftSurface is responsible for
signaling this ON and OFF state to the network. In order
for the GPIO node that is wired to the GPIO port of the
digital hybrid to activate the hybrid, the port needs to be
associated with the hybrid source. To do this, using the
GPIO Node interface, simply select the Livewire channel number that corresponds to the hybrid audio source.
This associates the GPIO port to the logic as defined by
the Phone source type just created. Since the Livewire
channel number is tied to the Source Profile, so is the
number tied to the logic of a Phone type. Refer to the
GPIO tables in Appendix-B to see the logic associated
with each source type.
Continue adding the remainder of your Source Profiles and refer to Appendix-A for details on the other options that are available in setting up a profile. AppendixB shows the GPIO logic that is associated with each
source type.
Show Profiles
Show profiles are control surface layouts. A Show
profile defines sources loaded to channels and the monitor settings. Once you have Source Profiles configured,
you can build Show Profiles to quickly load all the channels at once.
In the configuration screen above, the only Show is
the Default Show profile, which is a permanent profile.
You can edit the Default show, create a new show, or
capture the current settings and make a show.
•
•
•
•
•
•
•
•
•
•
•
•
To make a basic show:
Select the New Show Profile link
Select the first channel
Select a Source Profile in the Source ID field (if
there are no sources, than follow the instructions in
section 4-1)
Locate the “Assign to PGM1” option and select ON
Select the Save Changes button at the top or bottom
of the page
Repeat steps c, d, and e for each channel
Select the Monitor section link
Locate the “Control Room Monitor Options” heading and select PGM1 for the source option.
Locate the “Control Room Headphones Options”
heading and select PGM1 for the source option.
Locate the “Studio Monitor Options” heading and
select PGM1 for the source option.
Select Save Changes
Give the Show a name and press Save Changes.
This is a basic show. You can select the Show Profile tab in SoftSurface, introduced in Chapter 1, and find
the newly created show. Select the show and observe the
show load to the surface.
You probably noticed during configuration that there
are a lot of other options for Show Profiles. We’ll look at
some of these now.
Each channel link is primarily used to define which
Source Profile will be loaded to the channel. Most of the
options available in the Channel Edit screen override the
settings that have been defined in the Source Profile. For
©2014 Axia Audio - Rev 1.0.1
Figure 3-1: Configuration options
The most important option to define in the Channel page is the “Assign” option — “Assign to PGM1”
for example. In most channels you will want to assign
PGM1 to On.
The Monitor Section link provides important settings that define which source is monitored in the control room monitors, control room headphones, and studio monitor. Depending on the usage of the SoftSurface,
monitoring Program 1 or an External input would be
appropriate.
Setting up ONAIR light logic with a Show profile
In order to get an ON AIR light trigger out of a GPIO
node, you must define a number in the “GPIO channel
for CR monitor” option. This number is also assigned to
a GPIO port. Doing so will tie the GPIO port to the CR
monitor logic as defined in Appendix-B.
From the configuration screen, select a Show Profile and:
•
•
•
•
Select the Monitor Section link
Locate the “Control Room Monitor Options” heading
Locate the “GPIO channel for CR monitor” option
In the text box, enter a number that doesn’t conflict
with any numbers that your sources use
• Save changes
• Load the Show
• When configuring the GPO port on a GPIO node that
you’ll use to trigger the ON AIR light relay, enter the
same number that you entered in the “GPIO channel
for CR monitor” box in the step above. For example,
if you used channel 2011 in the text box, enter the
same value in the channel field for the GPIO port.
• Save and test your new ON AIR trigger using the
Operator’s mic.
More information on Show Profile options are available in Appendix-C
StudioEngine Setup
The StudioEngine which is required to operate the
SoftSurface in stand-alone mode is a multi functional
device. This section will walk you through configuring SoftSurface for use as a software-only controller for
your StudioEngine.
Configuring an IP address
Once the Engine has completed its boot cycle, the
flashing screen on the front display will be replaced with
system operating information. Follow these steps to configure the Engine with an IP address:
©2014 Axia Audio - Rev 1.0.1
3: Using SoftSurface • 15
example, the first option is the “Feed to Source” option,
which you can modify or choose “Retain source setting”,
which preserves the settings in the Source Profile.
•
•
•
•
•
•
•
•
•
•
Press the knob (it acts as a button too)
Rotate the knob until “4. Engine IP settings” is highlighted
Press the knob to select
Rotate the knob to highlight the “Net Addr” field
Press the knob to select
Rotate the knob to move the cursor. Press the knob
to highlight the character under the cursor. While
highlighted, you can rotate the knob to edit the value.
Press the knob when the desired value is shown. Continue this process until the desired IP value is shown.
When done, select the check mark to exit editing.
Adjust the net mask if required for your network.
Adjust the gateway if required for your network.
When the IP values have been entered, select the [OK]
If a change was made, the system should ask for a
reboot, confirm for reboot. If not, you may select “6.
System” to select a restart option.
HTML user interface – Program and
Monitor Sources
This page shows all the various audio mixes that are
produced by the Studio Engine. These all are sources in
the Livewire network which you can route to an Axia
audio node or other device that requires the audio from
the studio. Mixes that are commonly used are Program
1, CR Monitor, CR Headphone, and Preview. Each mix
should be given a unique Livewire Channel number. The
Mode of each source that you plan to use should be set to
Live Stereo. Any sources you don’t need can be disabled
to help reduce clutter in source listings if you desire.
Once you have given each source a unique channel
number, press the Apply button to save the change.
Note that each Engine, out of the box, has identical
channel numbers — so we highly recommend changing
these numbers to a unique series. If you do not do this,
you risk introducing a new Engine to your network and
having source conflicts.
This completes the setup of the StudioEngine. Now
that you have defined channel numbers for your monitor
sources and Program mixes, you can log into an Axia
Audio Node’s Destination section and assign these
sources to the Node’s outputs, giving your ears access to
the audio from the control surface.
The other links available in the StudioEngine are
covered in the troubleshooting section or in AppendixD – StudioEngine.
3: Using SoftSurface • 16
Once the StudioEngine has an IP address, you can
access the HTML user interface from the PC. When you
type the IP address in a browser, you are presented with
the “home” page which provides the needed links to different functions of the Engine. After pressing a link for
the first time, the computer will request authentication.
The default username and password is the same as
other Axia devices:
Username: user
Password: (no password)
Setting up the StudioEngine requires defining the
Livewire channel numbers that the Engine will produce.
To do this, select the Program and monitor outputs”
(Prog and mon out) link.
©2014 Axia Audio - Rev 1.0.1
3: Using SoftSurface • 17
Figure 3-2: StudioEngine output channels screen
©2014 Axia Audio - Rev 1.0.1
Chapter Four:
Troubleshooting
No Connection
4: Troubleshooting • 18
Figure 4-1: No connection
If the SoftSurface has been set up and you have pressed the Connect button, the Channel section will be active.
Buttons and faders will respond to user action. If the channel section appears to be grayed-out, then a good connection
has not been established. This could be due to the device not being active on the network or the device running the
wrong software. Element control requires PowerStation version 1.1.3 (or higher) or Element-PS/GPIO version 2.5.0
(or higher). A StudioEngine running software version 2.5.4e (or higher) is required for pure Engine control.
©2014 Axia Audio - Rev 1.0.1
Diagnostic information with StudioEngine
Figure 4-2: Engine diagnostics
4: Troubleshooting • 19
The StudioEngine can help provide information on the status of sources loaded to channels and active return feeds.
Figure 5-2 shows a portion of the Fader channels link. What is shown are the Livewire channels are loaded to a fader,
Stream status, and the status of the Feed to Source stream for a Phone source type assigned to Fader 4. Becoming
familiar with this page during normal operations may help identify where the error is when things are not working.
©2014 Axia Audio - Rev 1.0.1
Appendix A:
Source Profile Details
This appendix provides details on the options available to a Source Profile. Many of the default settings
are suitable in most cases, but the functions are made available to customize to the needs of the customer.
Primary source:
This is the Livewire channel (the audio) which the profile defines. Enter in the channel number if known
or use the browse button to the right of the text field to search for the desired source.
Source profile name:
This is the name which the user will know the source as. It is limited to 10 characters.
Source name override:
This is a feature that allows the source name to be changed. Three options are available:
1) Show sourcename
[default]
2) Allow application to override
3) Show both
This feature requires LABL attribute support from the device which the source originates. Windows IP
driver and Node software 2.6.15a or higher.
Source availability:
A checkmark indicates that the source can be loaded to the designated control point. Channels refer to the
channels of the surface. CR Monitor input is for monitoring positions located in the control room. Studio
monitor input is to the Monitor 2 section.
Source type:
Appendix A: Source Profile Details • 20
Define the source as one of the options to give muting, mix-minus, and predefined GPIO logic to the
profile. Appendix B covers the different GPIO behavior between source types.
1) Operator – designation for the microphone of the operator of the surface. Mutes CR monitor and used
as source for talkback.
2) CR producer – a microphone source which mutes the CR monitors, causes the generation of a backfeed, and has specialized GPIO configuration for talkback options from the this source and items loaded
to the surface and in preview.
3) CR guest – a microphone source that mutes the CR monitors, causes the generation of a backfeed, and
general GPIO control options.
4) Studio guest – a microphone source that mutes Studio monitor source (Monitor 2), causes the generation of a backfeed, and general GPIO control options.
5) External microphone – a microphone source that does not mute any monitors, causes the generation of
a backfeed, and general GPIO control options.
6) Line – a generic source which has general GPIO control options.
7) Phone – a source that enables phone control options, causes the generation of a mix-minus (backfeed)
based on the Feed-to-Source option, and predefined GPIO control.
8) Codec – a source that causes the generation of a mix-minus (backfeed) based on the Feed-to-Source
option (dual mono) which the Left return channel has IFB, and predefined GPIO control.
©2014 Axia Audio - Rev 1.0.1
9) Computer player – similar to Line type from above but different GPIO control (refer to Appendix B).
Fader mode:
Defines the operational use of the fader.Normal is where the fader function is post the ON/OFF state,
Fader Start is where moving the fader above –Infinity turns the channel state ON
1) Normal – The fader controls the gain of the channel
2) Fader Start – If the fader is moved up from the –Infinity position, the channel is turned ON. Moving
down to –Infinity turns the channel OFF.
3) Fader Start with Arm – Fader start function with the inclusion of Arm option. Armed state is entered
by pressing the ON Button when the fader is down. The armed state means that the channel will go to
the ON state when the fader is moved up. When not in this state, moving the fader up has no effect.
When in Arm state, the channel OFF lamp will be illuminated. The channel ON lamp will flash a “wink”
- a long on-time and short off-time. If the fader is in the up position, using the ON and OFF buttons will
act as in the Normal option.
For all fader modes, pressing the OFF button at any time will place the channel in the OFF state.
Phone hybrid ip:
EURO PHONE CONTROL MODE – single hybrid with single dedicated line
Enter in the IP address of the Telos unit
Phone line:
EURO PHONE CONTROL MODE – single hybrid with single dedicated line
Which dedicate line. (example, Nx12 has 12 possible lines to select)
Phone hybrid (for Nx12):
EURO PHONE CONTROL MODE – single hybrid with single dedicated line
Which hybrid is being used. If the Telos unit has multiple hybrids built in, you need to define which
hybrid this is from the Telos unit.
Use 2nd show (split mode for Nx12):
If using the split mode in an Nx12.
Phone Module ID:
PHONE CONTROLLER MODE – use of the Phone Controller module.
Define which phone module to use. Most cases the only option is 1, but if you had multiple controllers,
this is how you would define which one.
Hybrid Nr.(0 - None):
PHONE CONTROLLER MODE – use of the Phone Controller module.
Define which hybrid is being used from the Telos Show Profile. Note that in the Nx12, there is Split
mode option which is two shows running, Hybrid 1&2 and Hybrid 3&4. Each show has two hybrid.
If connecting to the Hybrid 3&4 show and using the 3rd Hybrid from the Nx12, you are using the 1st
hybrid of the show, so the correct entry would be 1 in this field.
Conferencing allowed:
PHONE CONTROLLER MODE – use of the Phone Controller module.
Allows for “button mashing”. This is where you assign multiple lines to a single hybrid. Note that hybrid
performance suffers from this technique.
©2014 Axia Audio - Rev 1.0.1
Appendix A: Source Profile Details • 21
EURO PHONE CONTROL MODE – single hybrid with single dedicated line
Fixed line (1 to 24, 0 - No):
PHONE CONTROLLER MODE – use of the Phone Controller module.
Dedicate a line to a hybrid.
Preview routing:
1) Pre-fader listen – the preview button assigns the source at unity gain to the preview mix.
2) After-fader listen – the preview button assigns the source to the preview mix after the gain stage
defined by the fader position.
Preview switching mode:
Hopefully these are self explanatory, if not please let us know.
CHANNEL ON turns Preview OFF
Preview ON turns CHANNEL OFF
Hybrid answer mode:
Options intended for single hybrids which have GPIO control.
1) Normal, auto answer disabled – [default] no GPIO control
2) Channel ON answers hybrid – ON state will trigger GPIO tally
3) Channel ON or Preview ON answer hybrid – ON state or preview will trigger GPIO tally
Backward feed enabled/disabled:
By default this is set to enable. If you wish to not allow the profile to cause a backfeed (return feed) to be
generated, then you may disable that with this option.
Backward feed dim gain (-30 ... 0 dB):
When a talkback is engaged to this source, the regular feed will be altered; this option provides the
definition of the change. Off turns off the regular return feed (an IFB) while “use [value]” defines the
gain stage the regular feed will pass through prior to being mixed with the talkback audio.
Appendix A: Source Profile Details • 22
Logic port:
GPIO function control.
1) Disabled – disable GPIO functions associated with this profile
2) Exclusive mode – [default] GPIO functions are enabled and not shared if the source is loaded to
another fader in the facility.
3) Shared mode – GPIO functions are enabled and not constrained by fader/source ownership. Only a
single fader in the facility should have ownership of a source. Ownership defines that the fader has GPIO
control of the source.
GPIO Ready enabled/disabled:
Ready function is a signal between the source and the surface that indicates the source is ready to play.
This function was common back in the day of cart decks. If enabled, the Element will not illuminate the
OFF button, while in the OFF state, unless the GPI-Ready pin for the source is active. Otherwise, the
OFF button will not illuminate.
Feed to source mode:
Define the mix-minus for the source if the source type requires a mix-minus. The options are composed
of the available mixes that are generated by the Surface. Two options require some further definition as
they defer from the others.
©2014 Axia Audio - Rev 1.0.1
PHONE – is a special mix that is anything assigned to Program 4 but is PRE fader and PRE ON/OFF
(unity gain).
Auto (PGM1/PHONE) – [default] defines the backfeed to switch between two different sources based on
the state of the channel. If the channel is ON, the backfeed will be Program 1. If the channel is OFF, the
backfeed is PHONE (mix).
Signal mode:
1) Stereo – [default] the profile will be composed of the Left and Right channels
2) Left – the profile will be a dual mono source based on the Left channel of the source
3) Right – the profile will be a dual mono source based on the Right channel of the source
4) Sum – the profile will be a dual mono source based on the sum of Left and right channels
Signal mode lock:
Signal mode can be defined in the profile and also changed from the surface itself. If the desire is to not
allow surface control of the mode, this option allows for the disabling (locked) of this control. Unlocked
is the default.
Signal phase:
By default the phase of the source is not altered. If you have a need to change the phase of a channel or
both channels, this option provides that control.
Panorama position (-24 .. 24):
Preset pan settings for the profile. Pan is variable in 49 steps, center being 0, far left -24 and far right +24.
This setting can be adjusted on the fly by the operator if permitted by Show Profile settings.
Auto-start timer:
Determines whether the count up timer will reset to zero when this profile is turned on.
Enable or disable the EQ function for the profile. The EQ function uses SmartQ™ which works by varying the Q of the selected parametric band proportional to the amount of boost or cut you specify. A small
amount of boost or cut will affect a broader range of frequencies for a warm, musically-pleasing effect.
As gain is increased the Q sharpens, affecting a narrower range of frequencies for tighter control of target
bands. At aggressive cut levels, the EQ becomes a tunable notch filter.
EQ high mode:
Define the behavior of the higher band. Shelf creates a flat response from the 3 band to the end of the
higher frequency. Peak creates a response which rolls off from the 3 band point to the end of the higher
band.
EQ high frequency (1250 .. 20000Hz):
Sets the frequency for the high-band. Variable from 1.25 kHz to 20 kHz.
EQ mid frequency (125 .. 2000Hz):
Sets the center frequency of the midrange band. Variable from 125 Hz to 2.0 kHz.
EQ low frequency (20 .. 320Hz):
Sets the center frequency of the low band. Variable from 20 Hz to 320 Hz.
EQ high gain (-25 .. 15dB):
Sets the gain for boosting or cutting the band up to 40 dB of adjustment.
©2014 Axia Audio - Rev 1.0.1
Appendix A: Source Profile Details • 23
EQ status:
EQ mid gain (-25 .. 15dB):
Sets the gain for boosting or cutting the band up to 40 dB of adjustment.
EQ low gain (-25 .. 15dB):
Sets the gain for boosting or cutting the band up to 40 dB of adjustment.
Noise gate status:
Turns the voice processor’s noise gate on and off. Only functional for voice based profiles (Microphones,
Codecs, Phones).
Compressor status:
Turns the voice processor’s compressor function on and off. Only functional for voice based profiles
(Microphones, Codecs, Phones).
De-esser status:
Turns the voice processor’s de-esser module on and off. Only functional for voice based profiles (Microphones, Codecs, Phones).
Noise gate threshold (-50 .. 0dB):
Determines the point at which the Noise Gate will open.
Noise gate depth (-30 .. 0dB):
Sets the amount of noise reduction that will be applied to the audio when closed.
Compressor threshold (-30 .. 0dB):
Determines the point at which the Compressor will reduce the level of the audio signal.
Compressor ratio (1:1 .. 16:1), use values 1.0 to 16.0:
The amount of gain reduction is determined by a ratio: the ratio of 16:1 means that if input level is 16
dB over the threshold, the output signal level will be 1 dB over the threshold. The gain (level) has been
reduced by 15 dB. The ratio of 1:1 will have no reduction.
Appendix A: Source Profile Details • 24
De-esser threshold (-20 .. 0dB):
Define the value at which the De-esser begins to reduce excess sibilant consonants of the human voice.
Sibilance lies in frequencies anywhere between 2 kHz-10 kHz, depending on the source.
De-esser ratio (1:1 .. 8:1), use values 1.0 to 8.0:
Similar to the compressor ratio, the amount of reduction is determined by a ratio: the ratio of 8:1 means
that if input sibilance is 8 dB over the threshold, the output signal level will be 1 dB over the threshold.
Compressor mode:
Freeze option allows for the a gain reduction to remain for the short pauses that are natural in voice
communication.
Post-processing trim gain (-20 .. 20dB):
Some processing settings will result in a reduction of overall signal level. This setting allows you to
adjust the amount gain after dynamic processing to compensate for any gain lost by compressor processing.
Record mode:
Define how the profile audio will enter into the Program 4 Record mix. A common desire is to have
phone interviews separated into two different channels to simplify editing.
©2014 Axia Audio - Rev 1.0.1
1) Stereo – No alteration, the Left and Right channels of the profile will enter into the Program 4 Record
mix.
2) If Phone or Codec Left, otherwise Right – If the profile is defined as a PHONE or CODEC, the audio
will me mono summed into the left channel of the Program 4 Record mix.
3) Summed-Mono to Left – The profile audio will be summed into the left channel of the Program 4
Record mix
Appendix A: Source Profile Details • 25
4) Summed-Mono to Right - The profile audio will be summed into the right channel of the Program 4
Record mix
©2014 Axia Audio - Rev 1.0.1
Appendix B:
GPIO Tables
Operator’s Microphone Logic and Producer’s Microphone Logic
INPUTS
FUNCTION
PIN
NOTES
GPI-1
ON Command
11
Turn channel ON
GPI-2
OFF Command
12
Turn channel OFF
GPI-3
TALK Command (to Monitor 2)
13
Activates TALK TO MON2 function
GPI-4
MUTE Command
14
Mutes channel
GPI-5
TALK Command (to Previewed Source)
15
Activates TALK button on any source in Preview
OUTPUTS
FUNCTION
PIN
NOTES
GPO-1
ON Lamp
1
Active when ON_State unless TALK or MUTE
are active
GPO-2
OFF Lamp
2
Active when OFF_State
GPO-3
TALK Lamp (to Monitor 2)
3
Active when TALK TO MON2 is active
GPO-4
MUTE Lamp
4
Active when MUTE is active
GPO-5
TALK Lamp (to Previewed Source)
5
Active when TALK TO PREVIEW is active
Appendix B: GPIO Tables • 26
CR Guest Microphone Logic and Studio Guest Microphone Logic
INPUTS
FUNCTION
PIN
NOTES
GPI-1
ON Command
11
Turn channel ON
GPI-2
OFF Command
12
Turn channel OFF
GPI-3
TALK Command (to CR)
13
Mutes channel and routes source to CR Preview
GPI-4
MUTE Command
14
Mutes channel
GPI-5
TALK Command (to Source)
15
Activates TALK button on channel
OUTPUTS
FUNCTION
PIN
NOTES
GPO-1
ON Lamp
1
Active when ON_State unless TALK or MUTE are
active
GPO-2
OFF Lamp
2
Active when OFF_State
GPO-3
TALK Lamp (to CR)
3
Active when TALK to CR is active
GPO-4
MUTE Lamp
4
Active when MUTE is active
GPO-5
TALK Lamp (to Source)
5
Active when TALK is active
©2014 Axia Audio - Rev 1.0.1
Line Input Logic
INPUTS
FUNCTION
PIN
NOTES
GPI-1
ON Command
11
Turn channel ON
GPI-2
OFF Command
12
Turn channel OFF
GPI-3
Preview Command
13
Turns Preview on
GPI-4
Reset Command
14
Turns channel OFF without sending STOP pulse
GPI-5
Ready Command
15
Illuminates OFF lamp indicating READY, requires
GPIO Ready to be enabled
OUTPUTS
FUNCTION
PIN
NOTES
GPO-1
ON Lamp
1
Active when ON_State
GPO-2
OFF Lamp
2
Active when OFF_State (and READY)
GPO-3
Preview Lamp
3
Active when Preview is active
GPO-4
Start Pulse
4
100 msec pulse when channel changes to ON_
State.
GPO-5
Stop Pulse
5
100 msec pulse when channel changes to OFF_
State
INPUTS
FUNCTION
PIN
NOTES
GPI-1
ON Command
11
Turn channel ON
GPI-2
OFF Command
12
Turn channel OFF
GPI-3
TALK Command (to CR)
13
Mutes channel and routes source to CR Preview
GPI-4
MUTE Command
14
Mutes channel
GPI-5
TALK command (to Source)
15
Activates TALK button on channel
OUTPUTS
FUNCTION
PIN
NOTES
GPO-1
ON Lamp
1
Active when ON_State unless TALK or MUTE are
active
GPO-2
OFF Lamp
2
Active when OFF_State
GPO-3
TALK Lamp (to CR)
3
Active when TALK to CR is active
GPO-4
MUTE Lamp
4
Active when MUTE is active
GPO-5
TALK Lamp (to Source)
5
Active when TALK is active
©2014 Axia Audio - Rev 1.0.1
Appendix B: GPIO Tables • 27
Codec Logic
Telephone Hybrid Logic
INPUTS
FUNCTION
PIN
NOTES
GPI-1
ON Command
11
Turn channel ON
GPI-2
OFF Command
12
Turn channel OFF
GPI-3
Preview Command
13
Turns Preview on
GPI-4
Reset Command
14
Turns channel OFF without sending STOP pulse
GPI-5
Ready Command
15
Illuminates OFF lamp indicating READY, requires
GPIO Ready to be enabled
OUTPUTS
FUNCTION
PIN
NOTES
GPO-1
ON Lamp
1
Active when ON_State
GPO-2
OFF Lamp
2
Active when OFF_State
GPO-3
Preview Lamp
3
Active when Preview is active
GPO-4
Start Pulse
4
100 msec pulse when channel ON_State or Preview is active, requires Hybrid answer mode set
accordingly
GPO-5
Stop Pulse
5
100 msec pulse when channel changes to OFF_
State
Appendix B: GPIO Tables • 28
Computer Playback Device Logic
INPUTS
FUNCTION
PIN
NOTES
GPI-1
ON Command
11
Turn channel ON
GPI-2
OFF Command
12
Turn channel OFF
GPI-3
Preview Command
13
Turns Preview on
GPI-4
not used
14
GPI-5
Ready Command
15
Illuminates OFF lamp indicating READY, requires
GPIO Ready to be enabled
OUTPUTS
FUNCTION
PIN
NOTES
GPO-1
Next Pulse
1
100 msec pulse when ON button is pressed and
in ON_State
GPO-2
OFF Lamp
2
Active when OFF_State (and READY)
GPO-3
Preview Lamp
3
Active when Preview is active
GPO-4
Start Pulse
4
100 msec pulse when channel changes to ON_
State.
GPO-5
Stop Pulse
5
100 msec pulse when channel changes to OFF_
State
The Show Profile defines a logic channel for Control Room monitor and Studio monitor. Assigning a
number value to the appropriate field will assign the following functions to the channel. Assigning a
GPIO port to the same number will then configure the port with these functions.
This is a common way to create an ON AIR light tally.
©2014 Axia Audio - Rev 1.0.1
Control Room Monitor Logic
INPUTS
FUNCTION
PIN
NOTES
GPI-1
MUTE CR command
11
Mutes CR monitor
GPI-2
DIM CR Command
12
Dimming of CR monitor
GPI-3
Enable EXT PREVIEW Command
13
EXT PREVIEW source routed to Preview
GPI-4
TALK TO EXT Command
14
TALK to EXTERNAL activated
GPI-5
not used
15
OUTPUTS
FUNCTION
PIN
NOTES
GPO-1
CR ONAIR lamp
1
Active when CR monitor is muted
GPO-2
DIM CR lamp
2
Active when CR monitor is DIMMED
GPO-3
Preview Lamp
3
Active when Preview is active
GPO-4
TALK TO EXT Lamp
4
Active when TALK TO EXT is active
GPO-5
TALK to CR Lamp
5
Active if any source is talking to CR
Studio Monitor Logic
INPUTS
FUNCTION
PIN
NOTES
GPI-1
MUTE studio (monitor 2) command
11
Mutes studio monitor
GPI-2
DIM studio (monitor 2) Command
12
Dimming of studio monitor
GPI-3
Remote Up Timer trigger
13
Resets timer and starts
GPI-4
Remote Down Timer start
14
Resets timer and starts
GPI-5
not used
15
FUNCTION
PIN
NOTES
Studio (monitor 2) ONAIR Lamp
1
Active when studio monitor is muted
GPO-2
DIM Studio (monitor 2) Lamp
2
Active when studio monitor is DIMMED
GPO-3
Up Timer start Lamp
3
100 msec pulse when up timer starts
GPO-4
Down Timer start Lamp
4
100 msec pulse when down timer starts
GPO-5
TALK TO STUDIO (monitor 2) Lamp
5
Active when TALK TO STUDIO is active
Appendix B: GPIO Tables • 29
OUTPUTS
GPO-1
©2014 Axia Audio - Rev 1.0.1
Appendix C:
Show Profile Details
From the configuration screen you have the option to add new shows, select a show for edit, or delete shows. One
exception to deleting is the Default Show Profile can not be removed (deleted).
On editing a Show Profile, there are the following options
Channel #
Auxillary send & return
Monitor section
Record mode
Group start
Many of the options available through the channel link are covered in the Source profile section. The setting in the
Show Profile supersedes the Source Profile or allows maintaining the Source Profile setting.
Channel
Source ID
Define the Source Profile to load to the channel
Feed to source mode
Override the Source Profile setting with the options available or retain Source Profile settings
Auto-start timer
Override the Source Profile setting or retain Source Profile settings
Signal mode
Override the Source Profile setting or retain Source Profile settings
Appendix C: Show Profile Details • 30
Signal mode locked
Override the Source Profile setting or retain Source Profile settings
Fader trim gain
Override the Source Profile setting or retain Source Profile settings
Fader trim lock
Override the Source Profile setting or retain Source Profile settings
Panorama position
Override the Source Profile setting or retain Source Profile settings
Phase
Override the Source Profile setting or retain Source Profile settings
The entire EQ section of options
Override the Source Profile setting or retain Source Profile settings
©2014 Axia Audio - Rev 1.0.1
Assign to PGM1
Enable the channel to the Program 1 mix (On) or remove the channel from the Program 1 mix (Off). “Retain
existing setting” will not change any state.
Assign to PGM2
Enable the channel to the Program 2 mix (On) or remove the channel from the Program 2 mix (Off). “Retain
existing setting” will not change any state.
Assign to PGM3 and the remainder Assign options up to AUX D follow the same logic.
AUX pre/post fader
Enable the channel to an AUX mix either PRE fader or POST fader. The non committal option is to make no
change, “Retain existing setting”
AUX SEND gain
Declare the gain stage which the channel will pass through entering into the mix. A value of OFF is not allowing any audio through. A value of 0.0 is unity gain, no gain adjustment.
Noise gate, Compressor, and De-esser settings (Dynamic processing)
Override the Source Profile setting or retain Source Profile settings
Post-processing trim gain
Override the Source Profile setting or retain Source Profile settings
Backward feed dim gain
Override the Source Profile setting or retain Source Profile settings
Channel On/Off status
A setting of On will force the channel into the ON_State when the source loads
Control lock map
A check mark indicates that the particular button or fader will be LOCKED, meaning that the user will not be
able to use the function associated with the button (or fader).
Define the status of the channel as the Master of a group of faders, a Slave to a group of faders, or Independent. A group of channels will follow the ON or OFF state of the Master channel
Motor. Fader Position
Define the fader position once the show is loaded. For example, if you want the fader at the -0- (unity
gain) position, enter in 0 for Use. Off is the bottom position.
Individual headphone section
Current source
Defines the audio source of the unique headphone feed (backfeed) for any microphone source, excluding the
Operator Microphone.
Source for Preset 1 & 2
Define the function of two preset buttons available on an accessory module
Headphone master gain
Sets the level of the unique headphone feed (backfeed)
Talkback start volume low limit
©2014 Axia Audio - Rev 1.0.1
Appendix C: Show Profile Details • 31
Group start
Record Mode
Define if the channel is to be engaged into the mix, removed from a mix, or not changed if surface enters into
Record mode.
Define if the ON/OFF buttons have control of the channels state.
Auxillary send & return
There are 4 Auxillary (AUX) sends and two returns. From a channel you can engage a channel to be sent to one
of the 4 AUX sends. This show configuration defines the master settings of the AUX mixes upon a Show Profile
change. The AUX send properties may also be changed in real time from the surface.
AUX SEND (A-D) master gain
Define the gain of the mix. Use = 0.0 is unity gain, no change in gain of the total mix of the send. Negative
values are attenuation of the total mix, while positive values are gain added to the total mix. Off value will not
allow any audio to pass – OFF.
AUX SEND (A-D) On/Off status
Define if the AUX mix is enabled or not.
AUX RETURN (A-B) gain
Define the gain of the return input. Use = 0.0 is unity gain, no change in gain of the return. Negative values are
attenuation of the return, while positive values are gain added. Off value will not allow any audio to pass – OFF.
AUX RETURN (A-B) On/Off status
Define if the return is enabled or not.
AUX RETURN (A-B) signal mode
Define the 2 channel image of the return.
AUX RETURN (A-B) panorama position
Negative 24 is completely to the left, 0 is centered, +24 is completely to the right channel.
AUX RETURN (A-B) assign to PGM
Appendix C: Show Profile Details • 32
Define which mix the return audio will insert into after the above properties.
AUX RETURN (A-B) source ID
Define the Source Profile that is to be used for the return.
Monitor section
Timer mode:
Manual – no automatic count up timer triggers
Auto-reset – enable count up timer reset on new channel
Auto-add – a new channel will not reset a current count up sequence.
Show Tenths on:
Show tenths of a second on timers.
Preview interlock mode
Disable – require that you select and unselect sources to the preview mix
Enabled – pressing a new channel to Preview will remove the previous channel.
©2014 Axia Audio - Rev 1.0.1
Preview speaker master gain
Define the default preview level
Source ID for EXTERNAL preview
Define the source that will be routed into the preview mix upon the enabling of the External Preview trigger.
Talkback gain
Define the gain of the talkback to CR.
Feed to Source Sum Gain
Define to gain stage that mono-summed return feeds pass through.
Sources for External 1 & 2
Define which Source Profile is assigned to the External monitor buttons.
Control Room Monitor Options
Source
Define the source that will be routed to the CR monitors when the show loads.
CR monitor master gain
Define the default gain position on show load.
Signal mode
Define the two channel image of the CR monitors
CR monitor dim gain
Define the attenuation of the DIM function. A value of 0 will have no impact. OFF will turn off the channel
completely under DIM.
CR monitor muted state gain
GPIO channel for CR monitor
Define a channel which can be assigned to a GPIO port and have that port follow the CR monitor logic as
defined in Appendix-B
Control Room Headphone Options
Source
Define the source that will be routed to the CR headphone when the show loads.
CR headphone master gain
Define the default gain position on show load.
Signal mode
Define the two channel image of the CR headphone.
CR headphone independent
Define if the operator headphones will follow what is selected to the monitors (linked mode) or
independent control.
©2014 Axia Audio - Rev 1.0.1
Appendix C: Show Profile Details • 33
In most environments, the CR monitor will mute with a microphone ON. If your needs are different, you can
use this option is change the muting performance.
Preview-in-headphone mode
Define if Preview mix will be inserted into the Headphone mix and in full stereo or split mode.
CR headphone EQ settings
Define if the CR headphone will be processed through EQ and what are the properties of the 3 band EQ.
Studio Monitor Options
Source
Define the source that will be routed to the CR headphone when the show loads.
Source IF for External
Define the external source if Ext is selected.
Studio monitor master gain
Default gain value for the monitors
Studio monitor dim gain
Default dim level for the DIM functions on the monitors
Studio monitor muted state gain
In most cases muting is desired, if the application require different performance, use this option to define that
difference in performance.
GPIO channel for studio monitor
Define a channel which can be assigned to a GPIO port and have that port follow the logic function of the
Studio monitor as defined in Appendix-B
Record mode
Enable the Record mode function with the Show Profile.
Appendix C: Show Profile Details • 34
Assign a channel which can be assigned to a GPIO port allowing the port to provide triggers on the entrance and exit
of the Record mode.
GPO-1 = Latched on when in Record mode
GPO-2 = Latched on when not in Record mode
GPO-3 = not used
GPO-4 = Pulse when Record mode started
GPO-5 = Pulse when Record mode ended
Group start
Per channel, within the Show Profile you can define a channel to be master and others to be slave. This allows a
single ON or OFF button of the master channel to be pressed and the slave channels will follow the state.
©2014 Axia Audio - Rev 1.0.1
Boiling pitch, feathers
An angry mob lights the night
Copper thieves must die!
©2014 Axia Audio - Rev 1.0.1
Appendix D:
StudioEngine
The StudioEngine is the work horse that does all the digital mixing. After initial setup, typically the Studio Engine
remains in the rack doing the computational functions.
The Appendix will provide a brief summary of the HTML pages available on this device.
Fader Channels
This page provides a snap shot of the state of each fader in the Studio Engine. Providing information on the LW
Channel loaded, the name of the source, a status state (OK or Err), and an audio level indication:
No audio:
< -52 dBfs : Color = blank
Audio present: > -52 dBfs : Color = green
High:
> -12 dBfs : Color = yellow
Clipping: > -3 dBfs : Color = red
This is a snap shot and will not update unless you reload the page.
Return and monitor output
Similar to the Fader Channels page. This page shows
Auxiliary returns,
Control Room monitor and headphone channels,
Studio Monitor channel,
Source Preview (Cue) channel,
Appendix D: StudioEngine • 36
External Preview channel.
Program and Monitor Output
The StudioEngine takes audio from the network and mixes the channels together based on the control information
received by the surface. The surface controls many of these mixes and each one can be enabled into the network as
a new source which you route to another location in the network. For example, Program 1 is the final mix from the
surface, the Program 1 option should be enabled and given a unique channel number. This “source” can be routed to
an Analog output of a node which will provide an analog output of the mix created with the surface. The following is
a list of these options.
• Program 1 - 4: Your console’s main Program bus outputs.
• Program 4 Record: Special output for recording devices which feeds the contents the Program 4 bus post-fader
and pre-On/Off switch.
• Aux Send 1 - 4: Your console’s stereo Auxiliary Send buses.
• CR Monitor Direct: This is the output of the monitor selector before the operator’s volume controls and mutes; useful for feeding a Producer‘s position, or any other monitoring station with independent headphone volume controls.
• CR Monitor: Contains whatever audio source your operator has selected to feed the Control Room monitors.
©2014 Axia Audio - Rev 1.0.1
• CR Headphones: Contains whatever audio source your operator has selected to feed the Control Room headphones.
• Preview: The feed to the Preview (Cue) speaker.
• Talk to CR: This channel feeds audio to the Control Room talkback channel whenever the Talk button is pressed
on any Studio Accessory panel.
• Guest Headphones: Contains whatever audio source has been selected to feed Monitor 2.
• Studio Monitor: Contains whatever audio source your operator has selected to feed Monitor 2, post the volume
knob for monitor 2.
• Talent Headphones: Contains whatever audio source has been selected to feed Monitor 2 and receives IFB if the
talk to Monitor 2 button is pressed.
• Talkback: When any console Talk key is pressed, CR Mic audio is routed, pre-fader, to this channel.
Integrated Omnia Processing - StudioEngine contains special audio processing presets by Omnia that you can apply
to either:
• Control Room Headphone channel.
• Program 1 in all monitoring paths
This is provided so that you can simulate the “air sound” provided by an on-air processor, so that your jocks can
have real-time Program monitoring that sounds like “air” without having to set up a separate processor chain.
V-Mixer and V-Mode
The StudioEngine does the computations for the surface mixing functions and also includes some auxiliary mixing
functions. A V-mix is composed of 5 inputs with one sub mix out. Each input is considered a Fader and there are 5
Fader outs. A Fader out is an optional output that follows the stages of the VMIX input. Each V-mix has an ON/.OFF
stage, a GAIN stage and TIME variables. The TIME variables are used to define the “Fader-up” or “Fader-down”
time as a fader enters into ON state or OFF state. There are 16 V-mixes available in the Studio Engine. V-Mixers are
utility mixers that can be used for any additional needs that a facility might have from static mixing to dynamic mixing. Pathfinder offers different options to control V-mixes either from a user interface, external triggers, or through
automation.
V-Mode provides an auxiliary function to take an internal source from the Engine or an External source and manipulate it per the Audio mode options and create an audio stream to your special needs.
• Pass Stereo: Passes the Left and Right channels as is, without modification.
• Upmix from L: In Surround mixing mode, takes Left channel and creates 5.1 upmix. In Stereo mixing mode, creates mono sum from Left channel.
• Upmix from R: In Surround mixing mode, takes Right channel and creates 5.1 upmix. In Stereo mixing mode,
creates mono sum from Right channel.
• Upmix from L+R: In Surround mixing mode, sums Left and Right channels and creates 5.1 upmix. In Stereo mixing mode, creates mono sum from both channels.
• Upmix from stereo: In Surround mixing mode, creates 5.1 upmix from stereo input. In Stereo mixing mode, passes
Left and Right channels without modification.
• Downmix from 5.1: In Surround mixing mode, takes 5.1 Surround source and creates stereo downmix. In Stereo
mixing mode, mutes audio (do not use).
• Pass all: In Surround mixing mode, passes 5.1 Surround input without modification. In Stereo mixing mode, passes
©2014 Axia Audio - Rev 1.0.1
Appendix D: StudioEngine • 37
Audio Mode is the magic box that transforms your stereo stream into something else. You may choose from any of
the following options:
•
•
•
•
•
•
•
•
•
•
Left and Right channels without modification.
Split L -6: Stereo mixing mode only. Sums Left and Right channels, reduces gain of the sum by 6dB and places
mix on Left output channel.
Split R -6: Stereo mixing mode only. Sums Left and Right channels, reduces gain of the sum by 6dB and places
mix on Right output channel.
Split L -3: Stereo mixing mode only. Sums Left and Right channels, reduces gain of the sum by 3dB and places
mix on Left output channel.
Split R -3: Stereo mixing mode only. Sums Left and Right channels, reduces gain of the sum by 3dB and places
mix on Right output channel.
Combine L,L: Left channel of first VMIX input is sent to Left output channel, and Left channel of second VMIX
input is sent to Right output channel.
Combine L,R: Left channel of first VMIX input is sent to Left output channel, and Right channel of second VMIX
input is sent to Right output channel.
Combine R,L: Right channel of first VMIX input is sent to Left output channel, and Left channel of second VMIX
input is sent to Right output channel.
Combine R,R: Right channel of first VMIX input is sent to Left output channel, and Right channel of second
VMIX input is sent to Right output channel.
Combine LR, 5.1: Used in Surround mode to construct an eight-channel (5.1+Stereo) combined output. Takes Left
and Right from first VMIX input and combines it with the 5.1 audio from the second VMIX input.
Combine 5.1, LR: Same as above, but takes 5.1 audio from the first VMIX input and combines it with Left and
Right from second VMIX input to create 5.1+Stereo combined output.
Stream statistics
This page provides information about all active audio streams in and out of the StudioEngine. This is useful primarily for diagnostics and contains no settings that can be modified. Axia tech support may ask you to report information reported on this page. In general, errors and defects should be minimal. DSP underruns should also be very low
except for IP-Audio sources under certain circumstances. Contact tech support if you are experiencing problems and
need help in this area.
Options
Appendix D: StudioEngine • 38
The properties in this page are in place to support legacy customers with older surfaces.
Network
• Host Name: Enter a unique name for this particular StudioEngine. This name is displayed on various information
and diagnostic screens.
• Network Address: This field contains the IP address you’ve assigned for this StudioEngine.
• Netmask: The submask for your IP-Audio Network.
• Gateway: If your Axia network has a network gateway to allow outside access, enter its IP address here.
• Connected Console: Displays the IP address of the Element console that is connected to your Studio Engine.
©2014 Axia Audio - Rev 1.0.1
System
The System Status section of the page provides information about the physical state of the StudioEngine.
• System Status and Network Status inform you as to the health of the StudioEngine and its connection to the Axia
network. Both of these indicators must be OK for normal operation.
• CPU Usage indicates how hard the Engine is working. This value should never exceed 95%.
• Link Speed tells you the type of link with which the Engine is connected to the local network switch. This should
always be 1 Gbs.
• Network Usage In and Out show how much bandwidth is being consumed on the Engine-toswitch link.
• Temperature monitors the temperature of the StudioEngine CPU. If the temperature exceeds operating limits, a
warning will appear on the Engine’s front-panel display.
• Fan 1 and Fan 2 Speed: Monitors the fan speeds of the Engine’s two internal cooling fans.
The Configuration Management section lets you make backups of and restore your Engine settings. Use the Browse,
Backup and Restore buttons to accomplish these actions. Use the Reset Cfg button to reset all of your StudioEngine’s settings to an “as-shipped” state. This command will completely erase any choices you have made and reset
your Engine to the way it came from the factory, so use with caution!
The Restart section lets you remotely Restart the StudioEngine, performing a complete reboot. Of course, if
the StudioEngine is rebooted, it will stop delivering audio until is has reloaded its operating system and the
StudioEngine software. This will take only 1-2 minutes but it will seem like forever!
The Front Panel Passcode fields allow you to passcode-protect the physical controls on the Engine’s front panel.
By default, access is open.
The Remote Access Password fields allow you to change the user password for HTTP access to the StudioEngine.
By default, the user name is user and there is no password.
• Use the File field and the Browse and Upload buttons to upload new software to the Engine.
• The Commit to Bank 0 button. Pressing this button takes the software in Bank 1 and loads it into Bank 0, which
opens Bank 1 for new software.
• You can run Engine software from either Bank 0 or Bank 1. Simply click on the radio button next to the software
bank you wish to run from, and click Apply Selected Bank. The Engine will reboot after changing banks, so plan
this operation for off-hours or switch program output to another studio to avoid program interruptions.
Diagnostics
The use of this page will be by the request of the Engineers at Axia to look at internal states of the running Engine.
©2014 Axia Audio - Rev 1.0.1
Appendix D: StudioEngine • 39
The Hardware and Firmware section is where you upload and apply new operating software for the StudioEngine.
Appendix E:
Warranty
Telos Alliance Limited Warranty
This Warranty covers “the Products,” which are defined as the various audio equipment, parts, software and accessories manufactured, sold and/or distributed by or on behalf of TLS Corp. and its affiliated companies, collectively
doing business as The Telos Alliance (hereinafter “Telos”).
With the exception of software-only items, the Products are warranted to be free from defects in material and workmanship for a period of five (5) years from the date of receipt of such Product by the end-user (such date of receipt the
“Receipt Date”). Software-only items are warranted to be free from defects in material and workmanship for a period
of 90 days from the Receipt Date. Telos will repair or replace (in its discretion) defective Products returned to Telos
within the warranty period, subject to the provisions and limitations set forth herein.
This warranty will be void if the Product: (i) has been subjected, directly or indirectly, to Acts of God, including
(without limitation) lightning strikes or resultant power surges; (ii) has been improperly installed or misused, including (without limitation) the failure to use telephone and power line surge protection devices; (iii) has been damaged by
accident or neglect. As with all sensitive electronic equipment, to help prevent damage and or loss of data, we strongly
recommend the use of an uninterruptible power supply (UPS) with all of our Products. Telos products are to be used
with registered protective interface devices which satisfy regulatory requirements in their country of use.
This Warranty is void if the associated equipment was purchased or otherwise obtained through sales channels not
authorized by Telos.
Appendix E: Warranty • 40
EXCEPT FOR THE ABOVE-STATED EXPRESS WARRANTY, TELOS MAKES NO WARRANTIES, EXPRESS OR IMPLIED (INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE).
In no event will Telos, its directors, officers, employees, agents, owners, consultants or advisors (its “Affiliates”),
or authorized dealers or their respective Affiliates, be liable for incidental or consequential damages, or for loss, damage, or expense directly or indirectly arising from the use of any Product or the inability to use any Product either
separately or in combination with other equipment or materials, or from any other cause.
In order to invoke this Warranty, the Product must be registered via Telos’ website (found at: http://telosalliance.
com/legal/warranty) at time of receipt by end-user and notice of a warranty claim must be received by Telos within
the above stated warranty period and warranty coverage must be authorized by Telos. Contact may be made via email:
[email protected] or via telephone: (+1) 216-241-7225. If Telos authorizes the performance of warranty
service, the defective Product must be delivered to: Telos, 1241 Superior Avenue, Cleveland, Ohio 44114 or other
company repair center as may be specified by Telos at the time of claim.
©2014 Axia Audio - Rev 1.0.1
Shipping Costs and Warranty Service:
If the date the customer’s notice of warranty claim is received by Telos (such date the “Warranty Claim Notice
Date”) is within the first 90 days following the Receipt Date, Telos will pay the costs of shipping such warranted Product to and from the end user’s location, and the cost of repair or replacement of such warranted Product.
If the Warranty Claim Notice Date occurs after the first 90 days following the Receipt Date and before the end of
the second (2nd) year, the customer will pay the freight to return the warranted Product to Telos. Telos will then, at its
sole discretion, repair or replace the warranted Product and return it to the end user at Telos’ expense.
If the Warranty Claim Notice Date occurs between the end of the second (2nd) year following the Receipt Date
and the completion of the fifth (5th) year, the customer will pay the costs of shipping such warranted Product to and
from the end user’s location. Telos will then, in its sole discretion, repair or replace the warranted Product at Telos’
expense. Telos also reserves the right, if it is not economically justifiable to repair the warranted Product, to offer a
replacement product of comparable performance and condition direct to the customer at a discounted price, accepting
the failed warranted Product as a trade-in.
The end user will in all cases be responsible for all duties and taxes associated with the shipment, return and servicing of the warranted Product.
No distributor, dealer, or reseller of Telos products is authorized under any circumstances to extend, expand or
otherwise modify in any way the warranty provided by Telos, and any attempt to do so is null and void and shall not
be effective as against Telos or its Affiliates.
Appendix E: Warranty • 41
Out of warranty units returned to the factory for repair may be subject to a $500 evaluation fee, which fee must
be prepaid prior to shipping the unit to Telos. If no repairs are required, the $500 fee will be retained by Telos as an
evaluation charge. If repairs are required, the $500 fee will be applied to the total cost of the repair.
©2014 Axia Audio - Rev 1.0.1
Axia Audio, a Telos Alliance Company • 1241 Superior Ave. • Cleveland, Ohio, 44114, USA • +1.216.241.7225 • www.AxiaAudio.com
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