DeDietrich | Fridge-freezer | Troubleshooting guide | DeDietrich Fridge-freezer Troubleshooting guide

Dear Customer,
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Setting New Values
As part of our commitment to constantly improving our products, we reserve the right to make
changes to thembased on technical advances to their technical and functional features and
Before installing and using your appliance, please carefully read this Guide to Installation
and Use, which willallow you to quickly familiarise yourself with its operation.
Fridge-Freezer (hereinafter: the appliance) consists of two parts: top part is refrigerator and bottom
part is upright freezer.
Before first operation .................................................. 4
Environmental protection ........................................... 5
Description of the appliance ...................................... 6
Installation and connections ...................................... 7
Changing the Direction of Opening the Door ........... 9
Control panel - appliance with electronical
regulation ................................................................... 10
Control panel - appliance with mechanical
regulation .................................................................. 15
Refrigerator accessories .......................................... 16
Storage of food in the refrigerator ........................... 18
Storage of food in the FRESH ZONE ....................... 19
Food safety ................................................................ 20
Freezing and storage of frozen food ....................... 21
Defrosting the appliance........................................... 23
Cleaning the appliance ............................................. 24
Troubleshooting guide .............................................. 25
Noise level .................................................................. 27
Refrigerator is used in households for storage of fresh food at temperatures above 0°C.
Freezer is used in households for freezing fresh food and storage of frozen food for up to one year
(depending on the type of food).
Before first operation
• The appliance is manufactured in compliance with all relevant safety standards; however, it is
recommended that persons with impaired physical, motional, or mental abilities, or persons with
inadequate experience and knowledge, do not use the appliance without due supervision. The
same recommendation applies to minors using the appliance.
• Before connecting the appliance read these instructions carefully. They describe the appliance
and provide instructions for its safe and correct use. The instructions are prepared for
different types and models of the appliance so they may contain descriptions of functions and
components your appliance may not have.
• These instructions also contain the NO FROST version of the freezer, fitted with the fan and
featuring automatic defrosting.
• Remove the wrapping protecting the appliance during transport.
• Wrappings contain environmentally friendly materials which can be recycled, recovered or
disposed off without threat to the environment.
• On the door corners (on freestanding appliances) or on the housing of the appliances (on built-in
appliances) the spacers are installed, which should be removed and replaced with the attached
• Before connecting the appliance to the mains supply, leave it in upright position for about 2
hours. This will reduce possibility of malfunctions in the cooling system resulting from prior
transport and handling.
• The appliance must be connected to the mains supply in accordance with the standing
regulations and local requirements.
• The appliance must not be used in open air or exposed to weather precipitation.
• Always disconnect the appliance from power supply (pull the power cord from wall socket) before
cleaning and before replacing the light bulb.
• If the power supply cord is damaged, in order to avoid hazard it must be replaced by the service
or by qualified personnel.
• In case of longer disuse first turn the appliance off with the ON/OFF button and disconnect it
from mains supply. Empty the appliance, clean the interior and leave the door ajar.
• For the protection of environment deliver the obsolete appliance to the authorized scrap
appliance dealers.
• Never let the children play with the appliance.
• Self closing shear door hinge pulls the door to the cabinet just before closing, thereby preventing
the door to remain ajar. Equally it limits the door opening angle and prevents damage to adjacent
• Rating plate with basic information is located in the interior of the appliance. If the sticker plate is
not suitable for your language, replace it with the attached one.
• Warning: Ventilation slots on the appliance or built-in element should always be kept clean and
• Warning: Do not use any mechanical accessories when thawing the refrigerator, except for
those explicitly recommended by the manufacturer.
• Warning: To prevent any pollution be careful not to damage the insulation or refrigeration tubes
at the rear wall during the installation, cleaning and disposal of the appliance.
• Warning: Do not use any electrical devices inside the appliance, except for those explicitly
recommended by the manufacturer.
Environmental protection
This appliance’s packaging material is recyclable. Help recycle it and protect the environment by
dropping it off in the municipal receptacles provided for this purpose.
Your appliance also contains a great amount of recyclable material. It is marked with
this label to indicate that in countries that are a members of the European Union the
used appliances should not be mixed with other waste. This way, the appliance
recycling organised by your manufacturer will be done under the best possible
conditions, in compliance with European Directive 2002/96/EC on Waste Electrical and
Electronic Equipment. Contact your town hall or your retailer for the used appliance
collection points closest to your home.
We thank you doing your part to protect the environment.
Description of the appliance
Interior equipment of the appliance will typically vary according to the specific model.
Interior light
Control panel
Horizontal bottle rack
Adjustable glass shelves
Pull-out glass shelf (adjustable height)
Removable snack tray
Foldable egg rack
(closed - 6 eggs, open - 12 eggs)
10 Vegetable crisp pan
11 Refrigerator door pans
(options: deep, shallow; covered or no cover)
12 Door bottle rack with safety holder
B Freezer
13 Storage compartment
14 Freezing compartment
15 Legs
Installation and connections
Positioning the
• Place the appliance in dry and well aired room. The
appliance operates best at temperature ranges indicated in
the chart below. Relevant class of the appliance is indicated
on the rating plate.
Ambient temperature
SN (subnormal)
from + 10°C to + 32°C
N (normal)
from + 16°C to + 32°C
ST (subtropical)
from + 16°C to + 38°C
T (tropical)
from + 16°C to + 43°C
Positioning the appliance requires two persons in order to avoid
injuries or damage to the appliance.
• Place the appliance flatly and firmly on a solid base. The
appliance is fitted with adjustable feet on the front side, used
to level the appliance (certain models only).
• Avoid exposing the appliance to direct sunlight or heat
sources. If this is not feasible, install insulation plate between
the appliance and adjacent heat source.
• The appliance may stand independently or you may
incorporate it into the kitchen cabinet. Be sure to leave
enough space for cooling of condenser (distance from the
wall or the opening should be 200 cm2). Distance to the
cabinet above the appliance should be at least 5 cm.
After the installation, the appliance mains plug should be
Selecting the location
• The appliance is fitted with spacers to be mounted on the top
edge of the condenser. They prevent the rear of the appliance
to be pushed too close to the wall. Spacers are fabricated
universally regarding the different distance of the condenser
from the cabinet, so make sure to position them properly.
Connecting to power
• Use the power cord to connect the appliance to the mains
power. Wall outlet must be fitted with ground terminal (safety
socket). Required nominal voltage and frequency are indicated
on the relevant label or rating plate of the appliance.
• Mains power connection and grounding must be made in line
with standing regulations and local requirements.
The appliance is able to accommodate minor temporary voltage
tolerances, but they may not exceed -6% to +6%.
Your appliance is compliant with European Directives as well as
their modifications.
Changing the Direction of Opening the Door
Freestanding appliance
Necessary tools: ring spanner No.8, screwdriver, torque 25
Tilt the appliance so that the bottom hinge can be unscrewed and proceed with disassembling as
shown in the Figure 3. Then fix the assembly parts again in the opposite turn. Use the attached
opposite hinge insert piece.
Use the bungs, which have been pulled out, on the opposite side. Check the door seal. In case that
it does not rest well, take it off and turn it by 180°.
Control panel - appliance with electronical regulation
No frost system appliance
A ON/OFF and temperature setting button
ON/OFF button
Refrigerator temperature
The appliance is switched on by turning the button (A) towards
MAX, and accordingly switched off when the arrow (small
triangle) on the button points to the ON/OFF mark
appliance, however, is still under mains power).
Temperature setting for the refrigerator also affects the
temperature in the freezer compartment.
Temperature of the appliance is set by turning the button (A) to
the position between the MIN and MAX span.
Recommended setting of the thermostat knob is to ECO
If the room temperature, in which the appliance is installed, is
lower than 16°C, the recommended setting of the thermostat
knob is to the MAX.
- SUPERFREEZE indicates fast freezing (certain models
- FRESHEXCEL indicates fast cooling (certain models only).
Fast freezing function
Fast freezing function is activated by turning the button (A) arrow
(triangle) to the position SUPERFREEZE/FRESHEXCEL.
If the function is not switched off manually it stops automatically
(after approximately two days of operation).
• After the automatic stop of the fast freeze function the
appliance switches to regular operation mode at MAX. setting,
so you need to turn the button (A) back to your preferred
• The fast freeze function is used after the first start of the
appliance, before major cleaning, or when large quantity of
fresh food is stored in the freezer.
• To repeat the fast freeze function you need to first turn
the knob (A) from the SUPERFREEZE/FRESHEXCEL
position to the position ECO, and then back to the position
Fan (only with some
• The fan contributes to more equal distribution of temperature
and faster cooling, as well as reduces formation of dew on the
shelves. It only operates when the compressor is activated.
• It is recommended to operate the fan only for short periods of
time, as an additional function during:
- increased temperature in the room (over 30°C),
- increased humidity (during the summer),
- in case of inserting large amount of food in the
refrigerator (fast cooling).
• Turning the fan on / off
ON =
OFF = 0
When the fan is on, a red dot is indicated on the switch.
Fan operation increases consumption of energy, and it may also
slightly increase freezer temperature.
Valve and no frost system appliance
A Freezer temperature setting button
B Freezer temperature digital display:
indicates temperature span between -16°C
and -24°C.
C Fast freeze button ON/OFF
D Orange LED: indicates fast freeze setting in
E Mains ON/OFF button (both refrigerator and
F Green LED: indicates freezer operation
G Alarm off button and child lock ON/OFF
Mains ON/OFF button
Red LED: indicates alarm state
Refrigerator ON/OFF button
Green LED: indicates refrigerator operation
Fast refrigerator cooling ON/OFF button
Orange LED: indicates fast refrigerator cooling
setting in operation
M Digital refrigerator temperature display:
indicates temperature span between +1°C
and +9°C.
N Refrigerator temperature setting button
First plug the power cord into the wall outlet. The LCD display is
on and indicates dashes. This means that both the refrigerator
and the freezer are off.
• Switch the appliance on/off by pressing button (E) for 3
seconds. Both the refrigerator and the freezer are on, green
LED’s (F) and (J) are on. In this mode you can switch only the
refrigerator off by pressing the button (I) for 3 seconds (green
LED (J) is off).
• Display indicates refrigerator temperature +9°C and freezer
temperature 0°C. These values remain on the display until
the actual temperature within the cabinet units falls below the
above values.
• The appliance is factory preset to the recommendable
refrigerator temperature of +5°C and freezer temperature of
Refrigerator temperature setting
Temperature setting
+1°C do +9°
Freezer temperature setting span -16°C to -24°C + fast freeze
Continuous sound - opened refrigerator door - alarm
If the refrigerator door is open for more than one minute, the
sound signal (continuous tone) starts and red LED (H) appears.
Alarm goes off by closing the door, or by pressing the alarm off
button (G).
Intermittent sound - refrigerator/freezer temperature too high
- alarm
Elevated temperature within the appliance is signaled by the
sound alarm (intermittent tone), and the temperature flashing on
the display.
• Alarm is switched off by pressing the alarm off button (G).
The red LED and flashing temperature are switched off
automatically when the interior of the refrigerator/freezer is
cool enough, and there is no danger for perishable goods
• If the temperature in the freezer compartment fails to reach
the required level even 24 hours after the alarm had been
shut down, the sound alarm is switched on again and shuts off
automatically when the freezer compartment cools down to the
required level and there is no danger for perishable food. After
first start the appliance has a 24-hour alarm delay to avoid
unnecessary panic.
Other settings
Freezer temperature is set by the button (A), and refrigerator
temperature by the button (N).
When you press one of temperature setting buttons, the
digital display starts flashing and indicates the last selected
Temperature setting is changed by short sequence pressing
of the button in steps of 1°C. During the setting procedure all
other buttons are void.
Around 5 seconds after the release of the button, the
display automatically indicates the actual temperature in the
refrigerator and in the freezer.
Intermittent sound signal – power failure alarm
If the refrigerator or freezer temperature increases excessively due
to power failure, this is signaled by the sound alarm (intermittent
beep), red light is on, and the display indicates flashing maximum
temperature digit (max. 9°C for the refrigerator).
Fast cooling of the refrigerator
The function of fast cooling of the refrigerator interior is activated
by pressing the button (K) – orange LED is on (L). It is switched
off automatically after 6 hours, and the setting returns to the
preceding value. The function is used for fast cooling of large
quantities of fresh food inserted at once.
Fast freeze function
The fast freeze function is activated by pressing the button (C)
– orange LED is on (D), and intensive freezing starts.
If you fail to switch this function off manually it turns off
automatically after approximately two days. The function is
intended for fast freezing of large quantities of inserted food. In
case of power failure the fast freeze procedure is repeated.
The function is used with the first start of the appliance, before
cleaning, and when larger quantities of fresh food are inserted in
the appliance.
Child lock
Built-in child lock prevents the appliance from unwanted
temperature alterations and/or even switching off. Turn it on/off
by pressing the alarm button (G) for 3 seconds (letters ‘LL’ and
‘L’ flash on the displays). When the protection is activated, the
only active button is the alarm button. If you press any button the
wording ‘LL’ and ‘L’ appear on the display.
Control panel - appliance with mechanical regulation
ON/OFF button
The appliance is switched on/off by turning the temperature
selector (see Fig.) to any position from 0 to 7.
The appliance operation is controlled by turning the thermostat
(temperature selecting button) located within the refrigerator
cabinet from the position STOP (0) to the position 7 and back.
Temperature setting
Temperature setting for the refrigerator also affects the
temperature in the freezer compartment.
• The higher the position of the temperature selector (towards
position 7) the lower is the temperature (cooler) within the
cabinet of the appliance. Interior temperature in the refrigerator
may even fall below 0°C. Higher position settings are to be
used on in case of recommended low cooling temperature, or
if the ambient temperature is below 16°C. In case of standard
ambient temperature we recommend the medium setting.
• Change in the ambient temperature affects the temperature of
the appliance, so the position of the temperature selector should
be adjusted accordingly.
• In the STOP (0) position the appliance is switched off (cooling
system is off). However, the appliance is still powered (light bulb
is turned on if you open the refrigerator door).
• Operation of the fan results in more uniform distribution of
temperature, faster cooling, and reduced accumulation of
dew on the storage surface. The fan only operates when the
refrigerator door is closed.
• Activating the fan is recommended as an additional function in
the following conditions:
- increased temperature in the room (over 30°C),
- increased humidity (during summertime),
- when inserting larger quantities of food (fast cooling).
• Switching the fan on and off
Switch on =
Switch off =
Warning: When the fan is switched on, power consumption
increases and the temperature in the refrigerator drops.
Hence, it is recommended to reset the temperature in the
appliance interior.
Fan (only with some
• Recommended settings:
- when fan is activated: position 1-4,
- without the fan: position 4-7.
Temperature setting for the refrigerator compartment also
indirectly affects the temperature in the freezer compartment.
Refrigerator accessories
(Equipment depends on the model)
• Shelves can be optionally placed on the guides inside the
appliance. To remove the shelf, first slide it out as far as the
guide allows it, then slightly lift it up and pull it out. Quickly
perishable food should be stored on the back i.e. the coldest
part of the shelves.
Adjustable glass shelf
If you need space to store higher objects (bottles, jars, jugs)
in the refrigerator you can remove the front part of the shelf,
relocate it to a lower level, and obtain the required space.
Horizontal bottle rack
It is protected against accidental slide out.
The rack can only be pulled out when it is empty. Lift the back
part of the rack and pull it towards yourself.
The rack should be placed in the appliance in such way to allow
unobstructed door closing.
Maximum capacity is 9 bottles of 0,75 l, or 13 kg of total mass.
Vegetable crisp pan
• Crisp tray below the glass shelf at the bottom of the
refrigerator is used for storage of fruit and vegetables. It
retains the right level of moisture and prevents drying out.
Single drawer
• Pulling out the drawer:
- Pull the drawer towards yourself (in the direction of arrow 1)
– as far as the door stopper. On the opposite side, continue
to pull the drawer out of the refrigerator (in the direction of
arrow 2 – rotation) while lifting the drawer at the same time
(in the direction of arrow 3).
Refrigerator door lining
• The refrigerator door lining consists of various shelves or
holders used for storing cheese, butter, eggs, yogurt, and a
stock of other smaller packages, tubes, cans etc. The bottom
shelf is used for storing bottles.
• Fan fixed under the ceiling or hidden behind the rear
refrigerator panel or within the freezer compartment improves
even distribution of temperature and decreases dew upon
storage racks.
Removable snack tray
The tray is especially handy for cold cuts, cheese, etc ...
The drawer is pulled out by lifting the front part slightly and then
pulling out. The handle may be moved sideways along with the
distribution of food
Refrigerator compartments:
- top section: canned food, bread, wine, cake, …
- middle section: dairy products, readymade food, desserts,
juices, beer, TV-dinners, …
- bottom section: meat, meat products, delicatessen, …
- crisp pan: fresh fruit, vegetables, salads, root vegetables,
potatoes, onions, garlic, tomato, tropical fruit, sauerkraut,
turnips ...
Refrigerator door lining compartments:
- top/middle section: eggs, butter, cheese, …
- bottom section: beverages, cans, bottles, …
Freezer compartments:
- freezing, storage of frozen food (see section Freezing and
storage of frozen food).
Storage of food in the refrigerator
Important precautions
and hints
• Proper use of the appliance, adequately packed food, correct
temperature and hygienic precautions produce substantial
impact on the quality of stored food.
• Always respect the best before date, printed on the packaging.
• Food to be stored in the refrigerator should be properly packed
as to prevent emission and/or reception of moisture and odors.
• Never store inflammable, volatile or explosive substances.
• Beverages with high alcohol percentage shall be stored in
tightly sealed bottles in vertical position.
• Some organic solutions like volatile oils in lemon or orange
peel, acids in butter etc. can cause damage in prolonged
contact with plastic surfaces or gaskets for longer period of
time they can cause accelerated aging of the plastic material.
• Unpleasant odor inside the refrigerator is a sign that something
is wrong with food or that your refrigerator needs cleaning (see
chapter Cleaning).
• If you plan a longer absence, make sure you removed quickly
perishable articles of food from the appliance before you
Storage periods
Recommended periods of storing fresh food in the
Storage period
eggs, marinades, smoked meat,
up to 10 days
up to 10 days
carrots, etc…
up to 8 days
up to 7 days
cake, fruit, TV-dinner dishes, raw chunks
of meat
up to 2 days
fish, raw minced meat, seafood
up to 1 day
Storage of food in the FRESH ZONE
The FRESH ZONE drawer provides storage of wide selection
of fresh food longer than in the traditional refrigerator. Food
remains fresh for long time and it preserves its taste and nutritive
ingredients. It reduces decay and loss of mass, so fruit and
vegetables are more fresh and natural. The drawer must be
tightly closed to provide optimum operation.
• Moisture level in the drawer depends upon the moisture of
stored food, and on the frequency of opening the drawer.
• When you buy food check its freshness: quality and durability
of food depends on it.
• Store non-wrapped animal or vegetable food separately, or
wrap it in suitable packages. Be careful to prevent touching
of different types of meat. They should be packed and stored
separately to avoid bacterial decomposition in case meat turns
• Approximately 30-60 minutes prior use remove food from
the drawer to let its aroma and taste develop at ambient
• Food sensitive to low temperatures is not suitable for storage
in the FRESH ZONE drawer: pineapple, avocado, bananas,
olives, potato, eggplant, cucumber, beans, bell pepper,
melons, water melons, pumpkins,...
• Pulling out the drawer:
- open the drawer door (1), hold them in the middle (as
indicated in the photo above) and simultaneously pull it
upwards and towards yourself.
- Pull out the drawer as far as the position indicated in the
figure (detail A); then, rotate it downwards and pull out
Food safety
Temperature Indicator
The temperature indicator, situated in the coolest part of
refrigerator, helps to control correct temperatures of the
appliance. Adequate temperature is indicated with O.K. mark. If
this mark does not show, the temperature of this compartment
is too high. Use the thermostat to reduce the temperature in a
particular compartment (see chapter “Control of the appliance”).
Do not change the setting too often; before temperature checking
or when setting it anew, please, wait for 12 hours at least.
Remark! After the appliance has been loaded with fresh food,
or when the door is open too frequetnly or for a too long time,
the OK mark will not be visible. The coolest area of refrigerator,
which appears immediately above the shelf covering the crisper
pan, is about 20 cm in height.
Foor Arranging
Freezing compartment
Ice, frozen food,fresh food intended for freezing…
Refrigerator areas:
Cold area
Crisper pan
Top shelves
Door compartments
Fresh fruits, vegetable,…
Butter, cheese, eggs, yoghourth, beverages,…
Colder area
Middle shelves
Products of milk, sweets, prepared dishes (e.g. sauces and other
faty dishes),soft & fresh cheese, delicatessen, sweets,…
The Coldest area
Above the shelf covering the
crisper pan
Meat (especially poultry, venition, fish), delicatessen or
other prepared food, salads, short pastry based on eggs or
cream, fresh puff pastry, spongecake, yeats dough for pizzas,
fresh products and cheeses made of uncooked fresh milk,
vegetables ready and adequately wrapped or all fresh products,
the consumption date of which is conditioned by a saving
temperature which must be lower or equal to +4°C. Max. storing
time: 1-2 days
Bananas, potato, garlic and anion are not kep in the refrigerator. Fermented cheeses are not kept
in refrigerator,except if we wish to stop its ripening. They must be well wrapped.
Freezing and storage of frozen food
Storage procedure
• Activate the fast freeze function by pressing the button (C) for
continuous operation 24 hours prior intended freezing.
- control unit 1: with knob A, position SUPERFREEZE/
- control unit 2: with key C;
- mechanical regulation: knob position approximately
between 4 and 6.
Upon expiry of this period insert fresh food in the freezing
compartment. Do not let the already frozen packages touch the
fresh ones.
Be sure to provide the NO FROST freezer models with enough
room below the ceiling for cool air circulation, so avoid storing
food over the marked maximum storage level (see Fig.).
• After 24 hours you may relocate the food to the storage
compartment, and repeat the freezing procedure if required.
You may also remove the drawers and store frozen food
directly on cooling shelves.
• For freezing smaller quantities of fresh food (1-2 kg), the
engagement of the fast freeze function is not required.
• Freeze only such food which is suitable for freezing and sustain
low temperatures. Food should be of adequate quality and
• Select adequate packaging for each kind of food and pack it
• The packaging should be air tight and well sealed without
leaking since this could cause substantial vitamin loss and
• Mark packages with following data: kind and amount of foods
and the date of loading.
• It is imperative that food is frozen as quickly as possible. We
therefore recommend the size of the package not to be too
large and to be cooled before loading into the freezer.
• The amount of the fresh foods that can be loaded in the freezer
as a single load is declared on the rating plate. If the loaded
amount is too large, the quality of freezing is reduced which in
turn affects the quality of frozen foods.
Important precautions
and hints for freezing
fresh food
Storage of industrially
frozen food
The storage time and recommended temperature for storing
commercially frozen foods is indicated on the packaging. Always
follow manufacturer’s instructions for storage and use of frozen
food. When shopping be careful to choose only food which is
adequately packed and provided with complete data and stored in
freezers where the temperature never rises above -18°C.
Do not buy packages of food wrapped with frost. This indicates
that the package was thawed before at least once.
Take care that packages don’t start to thaw during transport to
your home. Temperature rise shortens the storage time and affects
the quality of commercially frozen foods.
Storage periods of
frozen food
Recommended periods of storing frozen food in the freezer
from 10 to12 months
Vegetables, veal, poultry
from 8 to 10 months
from 6 to 8 months
from 4 to 6 months
Chopped (minced ) meat
Defrosting frozen food
Fruit, beef
4 months
Bread, pastry, TV-dinners, fat free fish
3 months
2 months
Smoked sausages, fat fish
1 month
Partially thawed or defrosted foods should be used as soon as
possible. Cold air preserves the food but it does not destroy
microorganisms which rapidly activate themselves after
defrosting and make foods perishable.
Partial defrosting reduces the nutritional value of food, especially
fruits, vegetables and readymade meals.
Defrosting the appliance
Refrigerator needs no special defrosting procedure, because ice
deposited at the inner back wall is defrosted automatically.
Ice deposited on the inner back wall during the compressor
operation is defrosted when the compressor stops operating,
and condensed water drops are drained through the outlet in the
inner back wall into the drain pan situated above the compressor
where it evaporates. In case you should notice excessive ice
formation at the rear refrigerator panel (3-5 mm thick), switch the
appliance off and thaw it manually.
Defrosting classical
• Clean the freezer when the frost layer in the freezer reaches
thickness of around 3-5 mm.
• 24 hours before defrosting activate the fast freeze function
(see relevant control chapter depending upon the model of
the appliance – fast freezing) for continuous operation in order
to additionally freeze the food inside. After that period take
the food out of the freezer and protect them from excessive
• Switch the appliance off (see the relevant control chapter
for ON/OFF function) and pull the power cord from the wall
• Place a convenient absorbent cloth underneath to collect the
defrost water and change it periodically.
• Never use powered appliances to defrost the freezer (hair
dryer, etc.) - LIFE THREATENING!
• Avoid using defrosting sprays, as they may cause damage to
the plastic parts and may be hazardous to health.
• Clean the interior of the appliance and wipe it dry (see chapter
• Before reloading food into the freezer switch the appliance on.
Defrosting NO FROST
• Defrosting the NO FROST freezer model is completely
automatic. Periodical appearance of frost deposits disappear
after certain period of time.
Automatic defrosting of
the refrigerator
Cleaning the appliance
Prior any cleaning attempt disconnect the appliance from the
mains (see the control chapter for ON/OFF function), and pull the
power cord from the mains wall outlet.
Special antibacterial protection in top layer of inner walls
prevents multiplication of bacteria and maintains the interior
clean and germ free.
Make sure to remove traces of any cleansing agents you had
been using.
• Clean the exterior of the appliance with water and liquid detergent.
• Do not use abrasive or aggressive agents (such as stainless steel
cleansers) for cleaning of plastic and coated surfaces as you can
damage them.
• Clean coated and/or aluminum surfaces with soft cloth and
alcohol based cleansing agent (for example glass cleaners).
• Wash the interior of the appliance with liquid detergent and
lukewarm water, mixed with a little vinegar.
• Containers, shelves, and drawers with a decorative profile (metallic
appearance) are not dishwasher safe! They can only be cleaned
with a dissolved liquid detergent and a soft cloth. Do not rub them!
• Groove and drain outlet located underneath the cooling panel at
the rear wall collect the drained water, so they must not be clogged
(with food particles, for example). Make sure you inspect them
periodically and clean if necessary (use plastic straw to free the
outlet hole).
• The condenser on the rear wall must always be clean and free of
dust or kitchen fumes deposits, therefore clean the dust periodically
with non-metallic brush or vacuum cleaner..
• Clean also the drip pan above the compressor. If you removed
the pan, please make sure you replace it to the same position, and
check that it is in completely horizontal position!
• Ice and/or frost deposits exceeding 3-5 mm increase energy
consumption, so you need to remove them regularly (with the
exception of the NO FROST model). Do not use sharp pointed
objects, solvents or sprays.
• After cleaning switch the appliance on and reload the food.
Troubleshooting guide
The appliance does not
• Check if there is power in the socket and if the appliance is
operate after connection to the switched on.
Cooling system operates
continuously without
intermittent stoppages:
• Ambient temperature too high.
• Frequent opening of the door, door open too long.
• Door not closed properly (particle between door gasket, sagged
door, check gasket sealing, etc...).
• Excessive quantity of fresh food inserted at once.
• Refrigerator probe (A) is clogged with fresh food. Relocate the
food to provide air circulation around the probe (certain models
• Check air circulation for sufficient cooling of the compressor, and
clean the condenser.
Excessive ice formation at the • Frequent opening of the door, door open too long.
rear interior wall of the freezer: • Inserting hot food in the freezer.
• Food or dish is touching the rear interior panel of the refrigerator.
• Bad door sealing; clean or replace the gasket if dirty or damaged.
• Drain outlet is clogged, drain water drips past the collection
• Clean the clogged outlet using plastic straw.
• Thaw thick ice deposits manually (see chapter Defrosting).
Red signal light flashing (only
•Frequent opening of the door, door open too long.
• Door not closed properly (particle between door gasket, sagged
door, damaged gasket, etc...).
• Excessively long power failure.
• Excessive quantity of fresh food inserted at once.
Difficult door opening:
• If you attempt to open the immediately closed door of the freezer
you may experience resistance. This happens because certain
quantity of cold air escapes from the appliance through the open
door and is replaced by warm ambient air. Cooling of such air
creates negative pressure (vacuum) and suction, which prevents
easy opening of the door. Situation is normalized after a few
minutes (5-10), and you can open the door with ease.
Water dripping from the
Bulb replacement:
• Before replacing the light bulb, disconnect the appliance form the
power supply (pull the power cord from the wall socket).
A – Use the screwdriver to press the locking hook (in arrow
direction), and remove the cover.
B – Insert the screwdriver into the cover slot, lift it and remove the
Replace the bulb with the equivalent new bulb (E 14, same
voltage as the original one) and replace the cover back to its
• Don’t forget: the old bulb does not belong to organic waste.
• Light bulb is consumption material and is not covered by the
Helpful hints
• If none of the above proves effective and you can not remove
the fault yourself, disconnect the appliance from the mains ( see
chapter regarding the ON/OFF function), pull the power cord from
the wall socket, wait for approximately 10 minutes and reconnect
the appliance.
If the fault persists call the nearest service center and tell them
the information from the rating plate: type of appliance, model and
serial number, located inside the appliance.
Noise level
The refrigerator – freezer appliances are cooled by the
refrigeration system with a compressor (assisted by fan in certain
models) whose operation may produce certain noise. The level
of such noise depends upon the location, correct use and age of
the appliance.
• After starting the appliance, the operation of the compressor
(the refrigerant flow) may be somewhat louder. This does not
mean that something is wrong with the appliance, neither has
it any influence on the lifetime of the appliance. Gradually the
noise is reduced and eventually subsides.
• Sometimes the appliance produces unusual and stronger
noise which is rather unusual for the appliance. This noise
is often the consequence of inadequate positioning of the
- The appliance should be placed and leveled firmly on solid
- It should not touch the wall or adjacent kitchen units
standing next to it.
- Check whether the accessories in the interior of the
appliance are placed correctly in their positions; also check
the bottles, tins and other vessels that might touch each
other and rattle.
198101/en (01-10)
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