HP | EliteOne 800 | Hardware reference guide | HP EliteOne 800 Hardware reference guide

Hardware Reference Guide
HP EliteOne 800 G1 All-in-One
© Copyright 2013 Hewlett-Packard
Development Company, L.P. The
information contained herein is subject to
change without notice.
Windows is either a trademark or registered
trademark of Microsoft Corporation in the
United States and/or other countries.
Intel and Core are trademarks of Intel
Corporation in the U.S. and other countries.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
This document contains proprietary
information that is protected by copyright.
No part of this document may be
photocopied, reproduced, or translated to
another language without the prior written
consent of Hewlett-Packard Company.
First Edition (May 2013)
Document part number: 719012-001
About This Book
This guide provides basic information for upgrading this computer model.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
NOTE:
Text set off in this manner provides important supplemental information.
iii
iv
About This Book
Table of contents
1 Product features ............................................................................................................................................. 1
Overview .............................................................................................................................................. 1
Front components ................................................................................................................................ 3
Side components .................................................................................................................................. 4
Rear components ................................................................................................................................. 5
Keyboard features ................................................................................................................................ 6
Positioning the computer ...................................................................................................................... 7
Adjusting the height-adjustable/recline stand (optional) ...................................................... 7
Adjusting the tilt/swivel stand (optional) ............................................................................... 8
Waking the computer ........................................................................................................................... 9
2 Hardware repair and upgrade ...................................................................................................................... 10
Warnings and cautions ....................................................................................................................... 10
Additional information ......................................................................................................................... 11
Removing and installing the rear port cover ....................................................................................... 11
Removing the rear port cover ............................................................................................ 11
Installing the rear port cover .............................................................................................. 12
Connecting and disconnecting power ................................................................................................ 12
Connecting power .............................................................................................................. 12
Disconnecting power ......................................................................................................... 14
Installing a security lock ..................................................................................................................... 14
Installing an access panel security screw .......................................................................................... 15
Synchronizing the optional wireless keyboard and mouse ................................................................. 15
Removing batteries from the optional wireless keyboard or mouse ................................................... 17
Attaching the computer to a mounting fixture ..................................................................................... 18
Installing and removing a stand .......................................................................................................... 19
Installing and removing a height-adjustable/recline stand (optional) ................................. 19
Installing a height-adjustable/recline stand ....................................................... 19
Removing a height-adjustable/recline stand ..................................................... 20
Installing and removing a tilt/swivel stand (optional) .......................................................... 22
Installing a tilt/swivel stand ................................................................................ 22
Removing a tilt/swivel stand .............................................................................. 23
v
Connecting a second display ............................................................................................................. 25
Locating internal components ............................................................................................................ 28
Removing and installing memory ....................................................................................................... 29
SODIMMs .......................................................................................................................... 29
DDR3-SDRAM SODIMMs ................................................................................................. 29
Populating SODIMM sockets ............................................................................................. 30
Installing SODIMMs ........................................................................................................... 30
Replacing the battery ......................................................................................................................... 33
Replacing drives ................................................................................................................................. 36
Replacing a hard disc drive ............................................................................................... 36
Removing a 2.5-inch hard disc drive ................................................................. 36
Installing a 2.5-inch hard disc drive ................................................................... 38
Replacing the optical disc drive ......................................................................................... 40
Appendix A Electrostatic discharge .............................................................................................................. 44
Preventing electrostatic damage ........................................................................................................ 44
Grounding methods ............................................................................................................................ 44
Appendix B Computer operating guidelines, routine care, and shipping preparation ............................. 45
Computer operating guidelines and routine care ............................................................................... 45
Optical disc drive precautions ............................................................................................................ 46
Shipping preparation .......................................................................................................................... 46
Index ................................................................................................................................................................... 47
vi
1
Product features
Overview
Figure 1-1 HP EliteOne 800 G1 All-in-One
The HP EliteOne 800 G1 All-in-One offers the following features:
●
Integrated All-in-One form factor
●
Full HD IPS, LCD display (1920 x 1080) with LED backlighting
◦
58.4-cm (23-inch) diagonal, capacitive touch optional
●
Swivel pad under base of stand
●
Stand can be configured to height-adjustable and reclining stand, basic stand, or no stand
●
Removable panel on the back of the computer allows users or technicians to easily and
efficiently service the PC
●
VESA mounting holes (100 mm x 100 mm)
●
4th generation Intel® Core™ processors
●
Up to 1 TB Hard Drive, 160 GB Solid State Drive, 256 GB Self-encrypting Solid State Drive, 500
GB Self-encrypting Drive, or 1 TB Solid State Hard Drive
Overview
1
2
●
Optional Tray-load HP SuperMulti DVD+/-RW SATA Optical Disc Drive, DVD-ROM disc drive, or
Slim BDXL Blu-ray Writer
●
Intel Q87 Express chipset – Intel vPro
●
Two SODIMM slots with up to 16 GB of DDR3 SDRAM memory and dual channel memory
support
●
Intel integrated graphics
●
DisplayPort video out (with audio) for second display support
●
Optional MXM graphics card
●
DP audio, DP to VGA/DVI/HDMI dongle support
●
Integrated Gigabit Ethernet (Intel i217LM GbE LOM)
●
Wireless connectivity (optional):
◦
Intel Advanced-N 6205 WLAN 802.11 a/b/g/n
◦
WLAN and Bluetooth Combo Card, 802.11 a/b/g/n Bluetooth® 4.0
●
Optional integrated full HD webcam and dual microphone array
●
Premium stereo speakers
●
Optional 6-in-1 media card reader
●
6 USB 3.0 ports
●
Choice of wired or wireless keyboard and mouse
◦
Wired USB keyboard and mouse
◦
Wired PS/2 keyboard and mouse
◦
Wireless keyboard and mouse
●
Windows® 7 Professional 32-bit or 64-bit or Windows® 8 Professional 64-bit operating system
●
92-percent energy-efficient power supply
●
ENERGY STAR® qualified, EPEAT® Gold+ registered
Chapter 1 Product features
Front components
Figure 1-2 Front components
Table 1-1 Front components
Component
Component
1
Webcam (optional) with privacy shutter
7
Mute speaker
2
Dual microphone array (optional)
8
Reduce volume
3
Webcam activity LED (with optional webcam)
9
Increase volume
4
16:9 widescreen LED-backlit LCD display
10
Mute microphone
5
Power LED
11
Decrease brightness
6
High-performance stereo speakers
12
Increase brightness
Touch the icon area (7–12 above) to cause the icons to illuminate, then touch an icon to activate it.
To change the volume or brightness, touch and hold the appropriate icon or touch it and repeat until
the volume or brightness has reached the desired level.
To mute the speaker or microphone, just touch the appropriate icon. The icon remains illuminated
until you touch it again to reactivate the speaker or microphone.
Front components
3
Side components
Figure 1-3 Side components
Table 1-2 Side components
4
Component
Component
1
Hard disc drive activity LED
6
Headset/line out jack
2
HP 6-in-1 media card reader (optional)
7
Tray-load optical disc drive
3
USB 3.0 port, fast-charging
8
Optical disc drive eject button
4
USB 3.0 port
9
Optical disc drive activity LED
5
Microphone/line in jack
10
Power button
Chapter 1 Product features
Rear components
Figure 1-4 Rear components
Table 1-3 Rear components
Component
Component
1
Access panel
8
(2) USB 3.0 ports
2
Access panel latches
9
RJ-45 Gigabit Ethernet port
3
Security lock slot
10
(2) USB 3.0 ports
4
Power connector
11
DisplayPort connector
5
Serial port
12
Stereo audio line out
6
PS/2 mouse connector
13
Access panel and rear port cover security screw
7
PS/2 keyboard connector
Rear components
5
Keyboard features
Figure 1-5 Keyboard features
Table 1-4 Keyboard features
6
Component
Component
1
Sleep
6
Mute Volume
2
Fast Reverse
7
Decrease Volume
3
Play/Pause
8
Increase Volume
4
Stop
9
Function
5
Fast Forward
Chapter 1 Product features
Positioning the computer
This computer may be shipped with no stand, with a height-adjustable stand, or a tilt/swivel stand.
The computer may be placed in the landscape position with the HP logo on the bottom bezel or it may
be placed in the portrait position with the HP logo on the right side, as you face the computer.
Figure 1-6 Supported and unsupported positions
CAUTION: Positioning the computer with the HP logo on the top or on the left is not supported.
Adjusting the height-adjustable/recline stand (optional)
This stand allows you to:
●
adjust the computer height 110 mm (4.3 inches)
●
rotate the computer position from landscape to portrait
●
recline the computer backward up to +60 degrees
●
tilt the computer to 30 degrees from the desktop
●
swivel the computer up to 360 degrees right or left
To rotate the computer:
1.
Grasp the computer by the sides and lift it straight up (1) to its highest position.
Figure 1-7 Rotating the computer with the height-adjustable/recline stand
2.
Press the top of the computer backwards (2).
CAUTION: The computer must be raised and tilted to provide clearance for rotating it.
3.
Grasp the top right and bottom left of the computer and carefully turn it counterclockwise (3) until
it is in the portrait position (4).
Positioning the computer
7
WARNING! If the height-adjustable/recline stand is installed, before laying the computer down for
service, first grasp the sides of the display and raise the display to the highest position.
Do not lay the computer down with the sliding stand in the low position. The stand may suddenly
release, which could cause injury or damage to equipment.
Figure 1-8 Laying the computer down with the height-adjustable/recline stand
Adjusting the tilt/swivel stand (optional)
This stand allows you to tilt the computer forward up to -5 degrees or backward up to +30 degrees to
set it to a comfortable eye level.
Figure 1-9 Adjusting tilt
The tilt/swivel stand has a swivel pad on the underside that allows you to swivel the computer up to
360 degrees left or right for the best viewing angle.
8
Chapter 1 Product features
Figure 1-10 Adjusting swivel
Waking the computer
To wake the HP EliteOne 800 G1 Touch All-in-One:
▲
To wake the computer from standby using the touch feature, swipe the screen or touch the
screen and hold for at least two seconds.
▲
To wake the computer from hibernation, press and release the power button.
This affects the HP EliteOne 800 G1 Touch All-in-One equipped with one of the following operating
systems:
●
Windows 8 (all editions, 64-bit)
●
Windows 7 (all editions, 32-bit and 64-bit)
Waking the computer
9
2
Hardware repair and upgrade
Warnings and cautions
Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and
warnings in this guide.
WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or fire:
Disconnect the power cord from the wall outlet and allow the internal system components to cool
before touching.
Do not plug telecommunications or telephone connectors into the network interface controller (NIC)
receptacles.
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the
electrical outlet, grasp the cord by the plug.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation,
setup, posture, and health and work habits for computer users, and provides important electrical and
mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo.
WARNING! Computers that are inappropriately situated on dressers, bookcases, shelves, desks,
speakers, chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the computer so that they cannot be
pulled, grabbed, or tripped over.
WARNING! Energized and moving parts inside.
Disconnect power to the equipment before removing any access panels.
Replace and secure all access panels before reenergizing the equipment.
CAUTION: Static electricity can damage the electrical components of the computer or optional
equipment. Before beginning these procedures, be sure that you are discharged of static electricity by
briefly touching a grounded metal object. See Electrostatic discharge on page 44 for more
information.
When the computer is plugged into an AC power source, voltage is always applied to the system
board. You must disconnect the power cord from the power source before opening the computer to
prevent damage to internal components.
10
Chapter 2 Hardware repair and upgrade
Additional information
For more information on removing and replacing hardware components, the Computer Setup utility,
and troubleshooting, refer to the Maintenance and Service Guide (available in English only) for your
computer model at http://www.hp.com.
Removing and installing the rear port cover
Removing the rear port cover
1.
If a cable lock is installed on the rear of the unit, remove the lock.
2.
Push the two tabs down, then rotate and lift the rear port cover off the computer.
Figure 2-1 Removing the rear port cover
Additional information
11
Installing the rear port cover
1.
Be sure that all cables are connected.
2.
Hold the cover close to the computer (1) and line up the right edge of the cover with the right
edge of the computer. Hook the six tabs on the bottom edge into the chassis, then press the top
edge of the cover against the chassis until it locks into place (2).
Figure 2-2 Installing the rear port cover
Connecting and disconnecting power
Connecting power
1.
If the rear port cover is installed, remove the cover.
2.
Route the power and all peripheral cables through the cable management feature.
3.
12
●
If you have the height-adjustable/recline stand, route peripheral cables up through the tube
on the side of the stand.
●
If you have the tilt/swivel stand, route peripheral cables through the opening in the base of
the stand.
Connect the peripheral cables to the appropriate ports.
Chapter 2 Hardware repair and upgrade
4.
Plug the power cord into the power connection on the rear of the computer (1).
Figure 2-3 Connecting power
5.
Plug the three-pronged power plug into a power outlet (2).
6.
If the tilt/swivel stand is installed on the computer, attach the cable management cover:
a.
Position the cable management cover under the cables and align the cover hooks with the
slots in the stand.
b.
insert the cover hooks into the stand and slide the cover down to secure it.
Figure 2-4 Installing the cable management cover
7.
Replace the rear port cover.
8.
Press the power button on the front of the computer to turn it on.
Connecting and disconnecting power
13
Disconnecting power
1.
Remove all removable media, such as compact discs or USB flash drives, from the computer.
2.
Turn off the computer properly through the operating system, then turn off any external devices.
3.
Remove the cable lock, if one is installed on the rear of the computer.
4.
If the rear port cover is installed, remove the cover.
5.
Disconnect the power cord connector from the port.
Installing a security lock
The optional security lock enables you to secure your computer. A cable lock is a key lock device that
has a wire cable attached. You attach one end of the cable to your desk (or other stationary object)
and the other end of the cable to the cable lock slot on the computer. Secure the cable lock with the
key.
Figure 2-5 Installing a Cable Lock
14
Chapter 2 Hardware repair and upgrade
Installing an access panel security screw
You may prevent access to internal components and ports by securing the access panel and rear port
cover. Screw a T15 tamper-resistant Torx screw through the rear port cover and the access panel to
prevent removal of either.
Figure 2-6 Securing the access panel and rear port cover
Synchronizing the optional wireless keyboard and mouse
The optional wireless keyboard and mouse are easy to set up. Just remove the battery tabs on both
the keyboard and the mouse to activate the preinstalled batteries. Also, make sure the Power switch
on the bottom of the mouse is in the On position (the keyboard does not have a Power switch). Then,
turn on the computer and synchronize them as described below.
NOTE: For better mouse battery life and performance, avoid using your mouse on a dark or highgloss surface, and turn mouse power off when not in use.
To synchronize the wireless keyboard and mouse:
1.
Make sure the keyboard and mouse are next to the computer, within 30 cm (1 foot) and away
from interference from other devices.
2.
Turn on the computer.
3.
Make sure the Power switch on the bottom of the mouse is in the On position.
Installing an access panel security screw
15
4.
Insert the wireless receiver into a USB port on the computer.
Figure 2-7 Installing the wireless receiver
5.
Press and hold the Connect button on the wireless receiver for five seconds until the blue activity
LED begins blinking.
NOTE: When the blue activity LED begins blinking, you have 30 seconds to synchronize the
mouse with the wireless receiver.
6.
Press and release the Connect button on the bottom of the mouse. The blue activity LED from
the wireless receiver turns off when synchronization is complete.
NOTE: If the Connect button on the bottom of the mouse is pressed again, the synchronization
of the wireless receiver and the mouse will be broken. Turn the mouse off, then on again to
restore the synchronization.
NOTE: If the procedure does not work, remove and then reinsert the wireless keyboard and mouse
receiver from the back of the computer and then synchronize the keyboard and mouse again. If
synchronization still does not work, remove and replace the batteries.
16
Chapter 2 Hardware repair and upgrade
Removing batteries from the optional wireless keyboard
or mouse
NOTE:
The wireless keyboard and mouse are optional components.
To remove batteries from the wireless keyboard, remove the battery door on the underside of the
keyboard (1) and lift the batteries out of the battery compartment (2).
Figure 2-8 Removing batteries from the wireless keyboard
To remove batteries from the wireless mouse, remove the battery door on the underside of the mouse
(1) and lift the batteries out of the battery compartment (2).
Figure 2-9 Removing batteries from the wireless mouse
Removing batteries from the optional wireless keyboard or mouse
17
Attaching the computer to a mounting fixture
You can remove the computer from the stand and install it on a wall, monitor arm, or other mounting
fixture. There is a VESA mount under the computer stand that is used for mounting the computer.
Table 2-1 Computer dimensions (without stand)
Computer dimensions (without stand)
Height
389.0 mm
15.3 in
Width
560.0 mm
22.0 in
Depth
55.3 mm
2.3 in
8.74 kg (EliteOne 800 G1 Touch AiO)
19.3 lb (EliteOne 800 G1 Touch AiO)
7.89 kg (EliteOne 800 G1 Non-Touch
AiO)
17.4 lb (EliteOne 800 G1 Non-Touch
AiO)
8.94 kg (EliteOne 800 G1 Touch AiO)
19.7 lb (EliteOne 800 G1 Touch AiO)
8.09 kg (EliteOne 800 G1 Non-Touch
AiO)
17.8 lb (EliteOne 800 G1 Non-Touch
AiO)
100 mm x 100 mm
3.94 in x 3.94 in
Computer weight (without stand)
Minimum configuration
With Options
VESA standard hole patterns
height x width
Figure 2-10 VESA mounting holes
18
Chapter 2 Hardware repair and upgrade
Installing and removing a stand
Two stands are available for the computer:
●
Height-adjustable/recline stand
●
Tilt/swivel stand
Installing and removing a height-adjustable/recline stand (optional)
Installing a height-adjustable/recline stand
To install the stand:
1.
Place the computer face down on a soft flat surface. HP recommends that you set down a
blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other
damage.
2.
Engage the hooks in the top of the stand in the two large holes in the top of the lower panel, and
lower the stand onto the computer.
Figure 2-11 Installing the stand
Installing and removing a stand
19
3.
Tighten the four captive screws to secure the stand to the chassis.
Figure 2-12 Securing the stand
Removing a height-adjustable/recline stand
To remove the stand:
1.
Remove all removable media, such as compact discs or USB flash drives, from the computer.
2.
Turn off the computer properly through the operating system, then turn off any external devices.
3.
Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the
power to drain before adding or removing memory modules. Regardless of the power-on state,
voltage is always supplied to the memory modules as long as the computer is plugged into an
active AC outlet. Adding or removing memory modules while voltage is present may cause
irreparable damage to the memory modules or system board.
4.
20
Remove/disengage any security devices that prohibit opening the computer.
Chapter 2 Hardware repair and upgrade
5.
Place the computer face down on a soft flat surface. HP recommends that you set down a
blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other
damage.
WARNING! Before laying the computer down for service, first grasp the sides of the display
and raise the display to the highest position.
Do not lay the computer down with the sliding stand in the low position. The stand may suddenly
release, which could cause injury or damage to equipment.
Figure 2-13 Preparing to remove the height-adjustable/recline stand
6.
Push the base of the stand down (1), and loosen the captive screws securing the stand to the
unit (2).
Figure 2-14 Releasing the stand
Installing and removing a stand
21
7.
Lift the stand up and off the computer.
Figure 2-15 Removing the stand
Installing and removing a tilt/swivel stand (optional)
Installing a tilt/swivel stand
To install the stand:
1.
Place the computer face down on a soft flat surface. HP recommends that you set down a
blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other
damage.
2.
Push the release button on the bottom of the stand and pull the back of the stand off.
3.
Engage the hooks in the top of the stand in the two large holes in the top of the lower panel, and
lower the stand onto the computer.
Figure 2-16 Installing the stand
22
Chapter 2 Hardware repair and upgrade
4.
Tighten the captive screws to secure the stand to the chassis.
Figure 2-17 Securing the stand
5.
Align the top of the back of the stand with the stand, and press it into place, working along the
sides until it is in place.
Figure 2-18 Installing the back of the stand
Removing a tilt/swivel stand
To remove the stand:
1.
Remove all removable media, such as compact discs or USB flash drives, from the computer.
2.
Turn off the computer properly through the operating system, then turn off any external devices.
3.
Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the
power to drain before adding or removing memory modules. Regardless of the power-on state,
voltage is always supplied to the memory modules as long as the computer is plugged into an
active AC outlet. Adding or removing memory modules while voltage is present may cause
irreparable damage to the memory modules or system board.
4.
Remove/disengage any security devices that prohibit opening the computer.
Installing and removing a stand
23
5.
Place the computer face down on a soft flat surface. HP recommends that you set down a
blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other
damage.
6.
Push the release button (1) on the bottom of the stand and pull the back of the stand off (2) the
computer.
Figure 2-19 Removing the back of the stand
7.
Push the base of the stand down (1), and loosen the captive screws securing the stand to the
unit (2).
Figure 2-20 Releasing the stand
24
Chapter 2 Hardware repair and upgrade
8.
Lift the stand up and off the computer.
Figure 2-21 Removing the stand
Connecting a second display
The DisplayPort connector on the rear of the computer allows you to connect a second display to the
computer.
If you are adding a second display that has a DisplayPort connector, then no DisplayPort video
adapter is required. If you are adding a second display that does not have a DisplayPort connector,
you can purchase a DisplayPort video adaptor from HP for your configuration.
DisplayPort adapters and video cables are purchased separately. HP offers the following adapters:
●
DisplayPort to VGA adapter
●
DisplayPort to DVI adapter
●
DisplayPort to HDMI adapter
To connect a second display:
1.
Turn off power to the computer and the second display that you are connecting to the computer.
2.
Remove the rear port cover on the computer.
Connecting a second display
25
3.
If your second display has a DisplayPort connector, connect a DisplayPort cable directly
between the DisplayPort connector on the rear of the computer and the DisplayPort connector
on the second display.
Figure 2-22 Connecting a DisplayPort cable
Figure 2-23 Connecting a second display
26
Chapter 2 Hardware repair and upgrade
4.
If your second display does not have a DisplayPort connector, connect a DisplayPort video
adapter to the DisplayPort connector of the computer. Then connect a cable (VGA, DVI. or
HDMI, depending on your application) between the adapter and a second display.
NOTE: When a DisplayPort adaptor is used, the rear port cover cannot be installed unless a
DisplayPort extender cable is used in conjunction with the adaptor.
Figure 2-24 Connecting a second display using a DisplayPort adapter
5.
Replace the rear port cover on the computer.
6.
Turn on power to the computer and the second display.
NOTE: Use the graphics card software or the Windows Display Settings to configure the second
display as a mirrored image of the primary display or an extension of the primary display.
Connecting a second display
27
Locating internal components
The following sections contain procedures for removing and replacing these internal components:
●
Memory
●
Battery
●
Hard disc drive, solid state drive, or self-encrypting drive
●
Optical disc drive
Figure 2-25 Locating internal components
28
Component
Component
1
Optical disc drive
3
Memory
2
Hard disc drive
4
Battery
Chapter 2 Hardware repair and upgrade
Removing and installing memory
The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) small outline dual inline memory modules (SODIMMs).
SODIMMs
The memory sockets on the system board can be populated with up to two industry-standard
SODIMMs. These memory sockets are populated with at least one preinstalled SODIMM. To achieve
the maximum memory support, you can populate the system board with up to 16 GB of memory.
DDR3-SDRAM SODIMMs
For proper system operation, the SODIMMs must be:
●
industry-standard 204-pin
●
unbuffered non-ECC PC3-10600 DDR3-1600 MHz-compliant
●
1.5 volt DDR3-SDRAM SODIMMs
The DDR3-SDRAM SODIMMs must also:
●
support CAS latency 11 DDR3 1600 MHz (11-11-11 timing)
●
contain the mandatory Joint Electronic Device Engineering Council (JEDEC) specification
In addition, the computer supports:
●
1-Gbit, 2-Gbit, and 4-Gbit non-ECC memory technologies
●
single-sided and double-sided SODIMMS
●
SODIMMs constructed with x8 and x16 SDRAMs; SODIMMs constructed with x4 SDRAMs are
not supported
NOTE:
The system will not operate properly if you install unsupported SODIMM memory.
HP offers upgrade memory for this computer and advises that the consumer purchase it to avoid
compatibility issues with unsupported third-party memory.
Removing and installing memory
29
Populating SODIMM sockets
The system will automatically operate in single channel mode, dual channel mode, or flex mode,
depending on how the SODIMMs are installed. Refer to the following table to identify the SODIMM
channel locations.
Table 2-2 Identifying SODIMM locations
Location
System board label
Channel
Lower Socket
SODIMM1
Channel A
Upper Socket
SODIMM3
Channel B
●
The system will operate in single channel mode if the SODIMM sockets are populated in one
channel only.
●
The system will operate in flex mode if the memory capacity of the SODIMM in Channel A is not
equal to the memory capacity of the SODIMM in Channel B. In flex mode, the channel populated
with the least amount of memory describes the total amount of memory assigned to dual
channel and the remainder is assigned to single channel. If one channel will have more memory
than the other, the larger amount should be assigned to channel A.
●
The system will operate in a higher-performing dual channel mode if the memory capacity of the
SODIMM in Channel A is equal to the memory capacity of the SODIMM in Channel B.
●
In any mode, the maximum operational speed is determined by the slowest SODIMM in the
system.
Installing SODIMMs
There are two memory sockets on the system board. To remove or install memory modules:
1.
Remove all removable media, such as compact discs or USB flash drives, from the computer.
2.
Turn off the computer properly through the operating system, then turn off any external devices.
3.
Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the
power to drain before adding or removing memory modules. Regardless of the power-on state,
voltage is always supplied to the memory modules as long as the computer is plugged into an
active AC outlet. Adding or removing memory modules while voltage is present may cause
irreparable damage to the memory modules or system board.
30
4.
Remove/disengage any security devices that prohibit opening the computer.
5.
Place the computer face down on a soft flat surface. HP recommends that you set down a
blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other
damage.
Chapter 2 Hardware repair and upgrade
6.
Slide the access panel latches toward the edges of the unit, then slide the access panel toward
the top of the computer until it slides off the unit.
Figure 2-26 Removing the access panel
7.
To remove a memory module, press outward on the two latches on each side of the SODIMM
(1), then pull the SODIMM out of the socket (2).
Figure 2-27 Removing a memory module
Removing and installing memory
31
8.
To install a memory module, slide the SODIMM into the socket at approximately a 30° angle (1),
then press the SODIMM down (2) so that the latches lock it in place.
Figure 2-28 Installing a memory module
NOTE: A memory module can be installed in only one way. Match the notch on the module
with the tab on the memory socket.
9.
To replace the access panel, set the panel on the back of the computer, slightly above the stand,
and slide it down into place.
Figure 2-29 Replacing the access panel
10. Reconnect the power cord and external devices.
11. Lock any security devices that were disengaged when the access panel was removed.
12. Place the computer in the upright position.
13. Turn on the computer. The computer automatically recognizes the additional memory when you
turn on the computer.
32
Chapter 2 Hardware repair and upgrade
Replacing the battery
The battery is located on the system board on the lower right side of the fan. The battery that comes
with the computer provides power to the real-time clock. When replacing the battery, use a battery
equivalent to the battery originally installed in the computer. The computer comes with a 3-volt lithium
coin cell battery.
WARNING! The computer contains an internal lithium manganese dioxide battery. There is a risk of
fire and burns if the battery is not handled properly. To reduce the risk of personal injury:
Do not attempt to recharge the battery.
Do not expose to temperatures higher than 60 °C (140 ºF).
Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Replace the battery only with the HP spare designated for this product.
CAUTION: Before replacing the battery, it is important to back up the computer CMOS settings.
When the battery is removed or replaced, the CMOS settings will be cleared.
Static electricity can damage the electronic components of the computer or optional equipment.
Before beginning these procedures, be sure that you are discharged of static electricity by briefly
touching a grounded metal object.
NOTE: The lifetime of the lithium battery can be extended by plugging the computer into a live AC
wall socket. The lithium battery is only used when the computer is NOT connected to AC power.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and
rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/
recycle.
1.
Remove all removable media, such as compact discs or USB flash drives, from the computer.
2.
Turn off the computer properly through the operating system, then turn off any external devices.
3.
Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the
power to drain before adding or removing memory modules. Regardless of the power-on state,
voltage is always supplied to the memory modules as long as the computer is plugged into an
active AC outlet. Adding or removing memory modules while voltage is present may cause
irreparable damage to the memory modules or system board.
4.
Remove/disengage any security devices that prohibit opening the computer.
5.
Place the computer face down on a soft flat surface. HP recommends that you set down a
blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other
damage.
Replacing the battery
33
6.
Slide the access panel latches toward the edges of the chassis, then slide the access panel
toward the top of the computer until it slides off the chassis.
Figure 2-30 Removing the access panel
The battery can now be seen on the lower right side of the fan.
Figure 2-31 Locating the battery
7.
34
To release the battery from its holder, squeeze the metal clamp that extends above one edge of
the battery. When the battery pops up, lift it out (1).
Chapter 2 Hardware repair and upgrade
8.
To insert the new battery, slide one edge of the replacement battery under the holder’s lip with
the positive side up. Push the other edge down until the clamp snaps over the other edge of the
battery (2).
Figure 2-32 Removing and replacing a coin cell battery
9.
To replace the access panel, set the panel on the back of the computer, slightly above the stand,
and slide it down into place.
Figure 2-33 Replacing the access panel
10. Reconnect the power cord and external devices.
11. Lock any security devices that were disengaged when the access panel was removed.
12. Place the computer in the upright position.
13. Turn on the computer.
14. Reset the date and time, your passwords, and any special system setups using Computer
Setup.
Replacing the battery
35
Replacing drives
Replacing a hard disc drive
The hard disc drive is located behind the access panel on the lower left side of the computer (when
viewed from behind). The drive is housed in a removable cage.
One or two 2.5-inch solid state drives (SSDs) or self-encrypting drives (SEDs) may be installed in the
computer. If a single drive is installed, it must be installed in the primary (lower) position.
●
Removing a 2.5-inch hard disc drive
●
Installing a 2.5-inch hard disc drive
Removing a 2.5-inch hard disc drive
1.
Remove all removable media, such as compact discs or USB flash drives, from the computer.
2.
Turn off the computer properly through the operating system, then turn off any external devices.
3.
Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
4.
Remove/disengage any security devices that prohibit opening the computer.
5.
Place the computer face down on a soft flat surface. HP recommends that you set down a
blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other
damage.
6.
Slide the access panel latches toward the edges of the chassis, then slide the access panel
toward the top of the computer until it slides off the chassis.
Figure 2-34 Removing the access panel
36
Chapter 2 Hardware repair and upgrade
7.
Pull the latch next to the lower side of the 2.5-inch hard disc drive cage away from the cage to
release it, then slide the cage toward the edge of the chassis and lift it out.
Figure 2-35 Removing the 2.5-inch hard disc drive cage
8.
If there is a second disc drive in the 2.5-inch cage, disconnect both cables from it.
9.
Remove the four mounting screws from each 2.5-inch hard disc drive to be removed. Be sure to
keep the screws together with the blue rubber grommets to use to install a replacement drive.
NOTE: The primary drive is the lower position in the drive cage. If only one drive is to be
installed, it must occupy this position.
Figure 2-36 Removing the mounting screws
10. Remove the 2.5-inch hard disc drive(s) from the cage.
For instructions on installing a hard disc drive, see Installing a 2.5-inch hard disc drive on page 38.
Replacing drives
37
Installing a 2.5-inch hard disc drive
1.
Insert the 2.5-inch hard disc drive into the drive cage.
●
To install a primary hard disc drive, insert the drive into the lower position in the drive cage.
Be sure to insert the end with the connectors first.
NOTE: The primary drive is the lower position in the drive cage. If only one drive is to be
installed, it must occupy this position.
●
2.
To install a secondary hard disc drive, set the drive into the upper tray of the drive cage. Be
sure the connectors are facing the same direction as the connectors of the primary hard
disc drive.
Fasten the lower 2.5-inch hard disc drive securely into the drive cage with four mounting screws
with grommets.
Figure 2-37 Securing 2.5-inch hard disc drives
38
Chapter 2 Hardware repair and upgrade
3.
Fasten an upper 2.5-inch hard disc drive securely in place with the four standard screws that
shipped with the drive.
4.
Position the 2.5-inch drive cage above its final site with the hard disc drive connectors facing
toward the center of the chassis. If the drive cage contains a secondary (upper) drive, locate the
power and data cables next to the drive cage and connect them to the secondary drive.
5.
Place the 2.5-inch hard disc drive cage into the chassis and slide it toward the center until it
snaps into place.
Figure 2-38 Installing the 2.5-inch hard disc drive cage
Replacing drives
39
6.
To replace the access panel, set the panel on the back of the computer, slightly above the stand,
and slide it down into place.
Figure 2-39 Replacing the access panel
7.
Reconnect the power cord and external devices.
8.
Lock any security devices that were disengaged when the access panel was removed.
9.
Place the computer in the upright position.
10. Turn on the computer.
Replacing the optical disc drive
The optical disc drive is located above the hard disc drive on the left side of the computer (when
viewed from behind).
1.
Remove all removable media, such as compact discs or USB flash drives, from the computer.
2.
Turn off the computer properly through the operating system, then turn off any external devices.
3.
Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
40
4.
Remove/disengage any security devices that prohibit opening the computer.
5.
Place the computer face down on a soft flat surface. HP recommends that you set down a
blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other
damage.
Chapter 2 Hardware repair and upgrade
6.
Slide the access panel latches toward the edges of the chassis, then slide the access panel
toward the top of the computer until it slides off the chassis.
Figure 2-40 Removing the access panel
7.
Push and hold the tab (1) at the back of the optical disc drive enclosure while sliding the drive (2)
out of the chassis.
Figure 2-41 Removing the optical disc drive
Replacing drives
41
8.
Pull the latch off the optical disc drive.
Figure 2-42 Removing the optical disc drive latch
9.
Remove the cover from the adhesive strip on the new latch. Align the two pins on the latch with
the holes in the new optical disc drive and press the latch onto the drive firmly.
NOTE: You may reuse the latch removed from the old optical disc drive.
Figure 2-43 Attaching the optical disc drive latch
42
Chapter 2 Hardware repair and upgrade
10. Align the new optical disc drive with the opening in the side of the computer. Push the drive in
firmly until it snaps into place.
NOTE: The optical disc drive can be installed in only one way.
Figure 2-44 Installing the optical disc drive
11. To replace the access panel, set the panel on the back of the computer, slightly above the stand,
and slide it down into place.
Figure 2-45 Replacing the access panel
12. Reconnect the power cord and external devices.
13. Lock any security devices that were disengaged when the access panel was removed.
14. Place the computer in the upright position.
15. Turn on the computer.
Replacing drives
43
A
Electrostatic discharge
A discharge of static electricity from a finger or other conductor may damage system boards or other
static-sensitive devices. This type of damage may reduce the life expectancy of the device.
Preventing electrostatic damage
To prevent electrostatic damage, observe the following precautions:
●
Avoid hand contact by transporting and storing products in static-safe containers.
●
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
●
Place parts on a grounded surface before removing them from their containers.
●
Avoid touching pins, leads, or circuitry.
●
Always be properly grounded when touching a static-sensitive component or assembly.
Grounding methods
There are several methods for grounding. Use one or more of the following methods when handling
or installing electrostatic-sensitive parts:
●
Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis.
Wrist straps are flexible straps with a minimum of 1 megohm +/- 10 percent resistance in the
ground cords. To provide proper ground, wear the strap snug against the skin.
●
Use heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet
when standing on conductive floors or dissipating floor mats.
●
Use conductive field service tools.
●
Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, contact an HP authorized
dealer, reseller, or service provider.
NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or
service provider.
44
Appendix A Electrostatic discharge
B
Computer operating guidelines, routine
care, and shipping preparation
Computer operating guidelines and routine care
Follow these guidelines to properly set up and care for the computer:
●
Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and
cold.
●
Operate the computer on a sturdy, level surface. Leave a 10.2-cm (4-inch) clearance on all
vented sides of the computer to permit the required airflow.
●
Never restrict the airflow into the computer by blocking any vents or air intakes.
●
Never operate the computer with any of the access panels removed.
●
Do not place computers so near each other that they are subject to each other’s recirculated or
preheated air.
●
If the computer is to be operated within a separate enclosure, intake and exhaust ventilation
must be provided on the enclosure, and the same operating guidelines listed above will still
apply.
●
Keep liquids away from the computer and keyboard.
●
Never cover the ventilation slots with any type of material.
●
Install or enable power management functions of the operating system or other software,
including sleep states.
●
When cleaning the computer turn off power to the computer and unplug the power cord before
you do any of the following:
◦
Wipe the exterior of the computer with a soft, damp cloth as needed. Using cleaning
products may discolor or damage the finish.
◦
Do not use cleaners that contain any petroleum based materials such as benzene, thinner,
or any volatile substance to clean the screen or cabinet. These chemicals may damage the
computer.
◦
Wipe the screen with a soft, clean antistatic cloth. For more difficult cleaning situations, use
a 50/50 mix of water and Isopropyl alcohol. Spray the cleaner onto a cloth and use the
Computer operating guidelines and routine care
45
damp cloth to gently wipe the screen surface. Never spray the cleaner directly on the
screen surface. It may run behind the bezel and damage the electronics.
◦
Occasionally clean the air vents on all vented sides of the computer. Lint, dust, and other
foreign matter can block the vents and limit the airflow.
Optical disc drive precautions
Be sure to observe the following guidelines while operating or cleaning the optical disc drive.
●
Do not move the drive during operation. This may cause it to malfunction during reading.
●
Avoid exposing the drive to sudden changes in temperature, as condensation may form inside
the unit. If the temperature suddenly changes while the drive is on, wait at least one hour before
you turn off the power. If you operate the unit immediately, it may malfunction while reading.
●
Avoid placing the drive in a location that is subject to high humidity, extreme temperatures,
mechanical vibration, or direct sunlight.
CAUTION: If any object or liquid falls into the drive, immediately unplug the computer and have it
checked by an authorized HP service provider.
Shipping preparation
Follow these suggestions when preparing to ship the computer:
1.
Back up the hard disc drive files on optical media or external USB drives. Be sure that the
backup media is not exposed to electrical or magnetic impulses while stored or in transit.
NOTE: The hard disc drive locks automatically when the system power is turned off.
2.
Remove and store all removable media.
3.
Turn off the computer and external devices.
4.
Disconnect the power cord from the electrical outlet, then from the computer.
5.
Disconnect the system components and external devices from their power sources, then from
the computer.
NOTE: Be sure that all boards are seated properly and secured in the board slots before
shipping the computer.
6.
46
Pack the system components and external devices in their original packing boxes or similar
packaging with sufficient packing material to protect them.
Appendix B Computer operating guidelines, routine care, and shipping preparation
Index
A
additional information
2.5-inch, removing 36
replacing 36
self-encrypting 36
solid state 36
types 36
height adjustment 7
height-adjustable/recline stand
installing 19
removing 20
11
B
battery replacement 33
C
components
front 3
internal 28
rear 5
side 4
computer operating guidelines
45
D
DisplayPort video adapter,
connecting 25
drive
2.5-inch, installing 38
2.5-inch, removing 36
optical disc, replacing 40
types 36
E
electrostatic discharge, preventing
damage 44
F
features
keyboard 6
overview 1
front components 3
G
grounding methods 44
H
hard disc drive
2.5-inch 36
2.5-inch, installing 38
I
installation guidelines 10
installing
2.5-inch hard disc drive 38
access panel security screw
15
battery 33
cable lock 14
height-adjustable/recline
stand 19
memory 30
optical disc drive 40
second display 25
tilt/swivel stand 22
internal components 28
K
keyboard
features 6
removing batteries 17
synchronizing wireless 15
M
memory
installing 30
removing 30
SODIMMs specifications 29
specifications 29
mounting the computer 18
mouse
removing batteries 17
synchronizing wireless 15
O
optical disc drive
precautions 46
replacing 40
P
power
connecting 12
disconnecting 14
R
rear components 5
rear port cover
installing 12
removing 11
removing
2.5-inch hard disc drive 36
height-adjustable/recline
stand 20
optical disc drive 40
tilt/swivel stand 23
removing battery 33
rotation 7
S
second display connection 25
security
access panel security screw
location 15
cable lock slot location 14
shipping preparation 46
side components 4
SODIMM
identification 30
Index
47
location 30
specifications 29
specifications, memory 29
stand
height-adjustable/recline,
installing 19
height-adjustable/recline,
removing 20
tilt/swivel stand, installing 22
tilt/swivel stand, removing 23
swivel adjustment 8
synchronizing wireless keyboard
and mouse 15
T
tilt adjustment 8
tilt/swivel stand
installing 22
removing 23
V
ventilation guidelines 45
VESA mounting holes 18
W
waking the computer 9
warnings and cautions 10
48
Index
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