Siemens | Gigaset active M | From ICB EM / MPP1 e-mail : plm_ho_mea.be@siemens.com Attn

From
ICB EM / MPP1
e-mail : plm_ho_mea.be@siemens.com
Attn.
M.Tounsi
C.Haan
Patrick Seneca
Copy
D.Vandevyver / J-C Gob / B. Van Beeck
J.De Vooght / JP Wattiaux / K.Jansen /
G.Theuwissen / K.Verspecht / N.Cras /
W.Lochs / W.Verwilt
B.Manteleers
E.De Braekeleer / P.Hellin / M.Duro Gonzales
/ R. Van der Stockt / B.Colle
C.Kemps / P.Soontjens / P.Lintermans
J.Dierckx / JL Devisscher-Vercouillie
P.Van den Broeck / Y. Siperius
Date
28 May 2004
Ref.
Info-ICB-EM_040528.doc
Sub.
Sales circular : Info note 05/2004 :
Office systems & applications
Colleagues,
Please find below in brief some info vs the following issues :
1) Product availability / roadmap / product portfolio
a. Communication platform
i. Hipath 3000
ii. Eurosetline : ESLxxi (mea) ~ future branding Hipath 1100
iii. Hipath 500 (be) / Hipath 1220
b. Workpoints
c.
Applications
2) Sales support
3) Partner-Extranet
4) Miscellaneous
5) Training
6) Annex’s
Please distribute related info to Hipath 500 - Hipath 1100 – Hipath 1220- Hipath 3000 related
colleagues ….
INFO-ICB-EM_040531_GEN.DOC
PAG :1
1.
product availability / roadmap / product portfolio
a. Platforms :
i. Hipath 3000 v4.0 enhancement via “SMR7” (software maintenance release)
•
The following changes to the HiPath 3000 V4.0 come into effect with this supplement. This
“supplement”
.
ii. Hipath 1220 :
•
Evaluation tests are completed resp ongoing in UAE region, Malta, Nam … so far only positive
feedback !!
The comment that the manager starts in German will be solved with the next SW version.
new versions of the HiPath 1220 software and documentation were released for tests in your country and
are now available to download at:
http://200.186.153.126/icne/fieldtrial/Px00000.asp
User: HP1220
Password: HP1220
iii. Hipath 500 (be-i)
Hipath 520/540/580 : see info on SEBA
iv. Hipath 1100 (mea) : the NEW range of analogue systems
Due to some reasons we had a delay on the availability of the evaluation units (Hipath 1100 systemens &
Euroset 3030 telephones)…First shipments towards the Mea region have been carried out on May
th
25 and this according received orders on Hipath 1100 evaluation equipment.
b. Workpoints
i.
optiPoint 500 : updated version of the french data sheet added in annex (also available on SEBA)
ii.
phase-out IP adapter : see chapter 4
INFO-ICB-EM_040531_GEN.DOC
PAG :2
c. Applications
1. HG1500 v3.0
Order Stop HG1500 v2.0 !
The order stop for HiPath HG 1500 V2.0 will be on 30.06.2004. From this point on, only the successor
product HiPath HG 1500 V3.0 can be ordered.
2. Hipath AM :
HiPath AM V1.0 is (now also) officialy released for following communication platforms & versions :
•
•
•
•
Release for HiPath 500 V2.0 (520, 540, 580)
Release for HiPath 3000 V4.0
Release for HiPath 4000 V2.0
Release for HiPath 4000 Manager/Assistant V2.0
HiPath AM V2.0 is scheduled for EQ3-2004;
• Hipath AM V2.0 will (also) allow you to tackle the lower market segment (cost competitive !!) ref
light version (can be applied on stand-alone and/or network configurations with an overall
number of extensions configuration < 600)
•
Extra info on the marketing structure & extra facilities will be forwarded to you within the following
weeks.
3. CRM : customer relation management systems & solutions
i. “Agile” expands our portfolio (intro EQ2/2004)
During the Africa Telecom fair we demonstrated the
Agile application .. since then an even enhanced version
of the off-line flash demo became available : interested
contact , via e-mail:
in getting the up to date version
krista.van_hove@siemens.com
Æ
Sales training on Hipath ProCenter Agile : do not miss the opportunity to have your sales people
attending the free of charge sales training (on-line session) ~ June 3th !
INFO-ICB-EM_040531_GEN.DOC
PAG :3
Those that would like to participate to this sales training simply have to forward there
coordinates to the training institute in Mü, to get further details; e-mail to :
Market & CRM competition : interested in competitive pricing on Agile ?
mid april we have distributed a template document (See Seba ~TEMP –info) vs feedback on country
specific offered (competitive) CRM solutions and applied end-user pricing : please arrange asap for
related feedback !
special conditions on demo & test system Hipath Procenter Agile:
as announced during the kick-off in Cairo, we can grant special conditions vs demo and test equipment :
The following features and quantities may be ordered per demo or test system; per local company max 2
of these configurations can be ordered at the special conditions (transfer factor = 0,1); this offer is only
valid till September 2004
PST-No.
Feature
Quantity
BAA680
Base Software incl. 5 Telephony Agent Licenses and 1 Manager
1
BAA685
1 License Agent Desktop
5
BAA690
Call Director
1
Projecting Note to be included when ordering :
„Demo / Test system“ (L30220-Z603-P101)
1
For further info see attach & SEBA
4. Cordless : renaming Active M into M1 Professional & localisation feature
The Gigaset “Active M” is renamed Gigaset “M1 Professional” (Professional series phones are
dedicated to the integration with Hipath) and supports now a localisation feature for the handset, which
can be useful for tracing the user in his execution of mission critical tasks e.g. in a security environment
..petrochemical sector ….tank cleaning …i.e. there where a kind of permanent surveillance of the user is
required. Just have a look in the sales information on the Hipath Partner Net (SEBA)
The unique selling point
-m
mobile subscriber localisationuses DPS (DECT Positioning System
= a locating system for localising mobile subscribers in a HiPath Cordless Enterprise infrastructure).
For the time being : The optional DECT Positioning System is supported on a project-specific basis
towards the distribution channels.
INFO-ICB-EM_040531_GEN.DOC
PAG :4
5. GSM box AS5401 (country & distribution channel specific)
What is a GSM Gateway
GSM Network
Hipath 3000
AS5401
GSM
ƒGSM box = SIM box = GSM Gateway = GSM Interface,
¾Savings from fixed to mobile.
¾Savings from mobile to fixed
¾Savings from mobile abroad to fixed (only through ISDN box)
ƒThe GSM Gateway allows you to make mobile to mobile calls through
your company exchange.
ƒThere are analogue and ISDN GSM Gateways;
page 2
(c) Siemens 2004
Š ………a solution for each HiPath
The AS5401 is the successor version of the former GSM-Box AS519 & 522
All productr related info is made available on the SEBA
6. SimplyPhone : “off-line multi-media demo” now downloadable from SEBA (43MB!)
the demo runs automatically and tackles the various issues (intro / toolbar / …); while running through
this demo you get a verbal explanation on top of the screen info !!
INFO-ICB-EM_040531_GEN.DOC
PAG :5
7. Sales Push on Hotel applications (till 01/08/2004)
Recently a sales push action has been initiated on our hotel applications in order to :
„
„
Strengthen the competitiveness in the current market situation
Defend and enlarge the market share in the segment of our HS HiPath applications in Hotel
Business
In case you are working on a or more important projects in the hotel segment and or if you want to get
more details on the “push” action please take contact with (& provide configuration details towards ) your
regional manager !
8. Update vs “Standard / Base server” (ref application platforms)
please note the following configuration updates, valid for all standardized Fujitsu-Siemens systems
applicable as from today:
e.g. : ICN Standard Server :
See also SEBA for further details on “standard” server as well as applicable monitors
INFO-ICB-EM_040531_GEN.DOC
PAG :6
2.
Sales support
a) Hipath Sales Guide : v2.0
The new Hipath Sales Guide v2.0 is available on SEBA : please
download the Guide and/or order hardcopies for your sales force !!
Salesguide v2.0 ~ hardcopy ordering reference number :
A50001-N14-W87-2-7600
•
All about HiPath (direct link to the sales guide)
ƒ
https://netinfo.icn.siemens.de/hipath
b) Sales Guide Hipath 3000: v4.0 : see SEBA
3.
Hipath Partner Net = “SEBA”
You can reach the Siemens Enterprise Business Area via the following link:
https://enterprise-partnernet.icn.siemens.com
Don’t forget to bookmark this link right away.
See table below for an overview on the updates carried out since March 2004
description / doc. type
Gigaset M1 professional (former Gigaset Active M) :
-product presentation [e]
-marketing info [e]
-sales info [e]
misc.
x
marketing
sales
x
x
Gigaset SL1 / S1 professional
-product presentation [e/f]
x
-brief overview [fr]
x
Daks :
-product presentation [fr]
-updated data sheet Daks on Hipath 3000 [e/f]
x
x
Enterasys data components
-product data sheets [e] on XSR18xx,C1,Matrix V2,
PoE, V2H124 series (routers / switches / ..)
INFO-ICB-EM_040531_GEN.DOC
PAG :7
x
service
description / doc. type
optiPoint 500 :
-updated data sheet [fr] / call bridge TU
misc.
marketing
sales
service
x
-updated optiPoint 500 product presentation [fr]
x
optiPoint 410 :
-product presentation [fr]
x
-data sheet [fr]
x
-brief overview [fr]
GSM-box : AS5401
-product presentation [e]
x
-product data sheet [e]
x
-ref numbers
x
Hipath 3000 v4.0
-Hipath 37x0 PCM highways
-Hipath 3000 sales foils (upd) [e]
-Hipath 3000 migration scenarios (Hicom 150 &
applications)
-Hipath 3000 sales info (upd) [e]
-Hipath 3000 v4.0 sales guide
x
x
x
x
x
Hipath ProCenter Agile : new presence based help
desk & call center solution
-sales training info ref training 03.06.2004
-CRM-Agile product presentation [e]
-Agile sales info [e]
x
x
x
Hipath 500 :
- sales release doc [e]
- sales circular [e]
x
x
Hipath 1100 :
- service manual (upd) [e]
x
Hipath 1220 (see TEMP info folder)
-data sheet / brochure [e/fr]
x
HG1500 v3.0
-Licenses principles (ppt) [e]
-product presentation [fr]
-AP1120 description [fr]
x
x
x
HG1500 v2.0 : phase-out announcement
INFO-ICB-EM_040531_GEN.DOC
x
PAG :8
description / doc. type
TEMP-info v1.0
misc.
marketing
sales
Fujitsu-Siemens Computers & servers
PC / Base server / Standard server : data sheets
service
x
Have a look on SEBA for new issued data sheets & brochures on applicable portfolio.
4.
Miscellaneous
a) questions & answers
Q : is it possible to have HG1500 v2.0 and HG1500 v3.0 cards on the same hipath 3000 v1.2 ?
A : as of version Hipath 3000 v1.2 you can apply the HG1500 v3.0; it is possible to “combine” on a single
system both HG1500 v2.0 as well as HG1500 v3.0 cards
Q : is it required to have a clock module added to a Hipath 3000 equipped with a HG1500
A : in case the Hipath 3000 node has no ISDN interconnections to the PSTN Network, it is recommended
to add a clock module on related Hipath 3000 node in case of IP-networking.
Q : can we have DSS and “line status” display info on remote branch extensions networked via the data
infrastructure (see drawing below);
A : Hipath 3000 nodes networked over the IP infrastructure do have the same “network wide facilities” as
previously supported over the former digital trunks using the Cornet Protocol.
So,with ref to the required functionality :
-DSS (direct station selection) : is supported over the IP-network
-“BLF” (busy lamp field): can be supported provided a Hipath 5000 server is added to the
configuration (release of Hipath 5000 is project specific)
Branch concept ~ networking via IP
LAN
Call Recording
SmartPhone
HiPath 3750
with HG1500
Ext 100
Node B
Ext 141
DataStream
HiPath 3550
with HG1500
Node A
Ext 150
Ext 700
PSTN
PSTN
The Leader in Real Time Communications
INFO-ICB-EM_040531_GEN.DOC
CISCO 2950
PAG :9
page 1
CISCO 2950
Q : what is the max wire length vs the connection of telephones on a Hipath 1100 system ?
A : max “distance” is :
for a keyphone Euroset 3030 :
500 m
for a standard analog phone :
2500 m
Q : is there a migration concept in order to grow from ESLxxi systems into a Hipath 1100 system ?
A : due to complete new hardware there is no migration path for the ESLxxi series.
Q : what is the max number of SLMA24/SLMO24 on a Hipath 3750; what in case more are installed ?
A : the max number of “TDM” (master) extensions supported on a Hipath 37x0 system is 384 ports =max
16 SLMx24 cards. In case more cards are inserted in the rack .. : related telephones will not get dial tone
.. will not come in service (will not harm the system)
Q : what are the speed dial number capacities on Hipath 500 / Hipath1220
A : see below :
-system memory capacity abbreviated (speed dial) numbers : on Hipath 500
-total (common) system capacity : 300
-individual speed dial numbers / user : 10
-system memory capacity abbreviated (speed dial) numbers : on Hipath 1220
-total (common) system capacity : 500
-individual speed dial numbers / user : 10
Q : what about the compatibility of the SLC16N on base statiosn and Hicom 150 resp Hipath 3000
communication platforms ?
A : The new SLC16 N (S30810-Q2193-X100) allows connection of all base stationtypes (BS 2/2, BS
3/1, BS 3/3). SLC16 N replaces the predecessor SLC16 module (S30810-Q2151-X300 and
S30810-Q2922-X). The performance scope of the new SLC16N module is identical to that of the SLC16.
SLC16 and SLC16 N modules can be run in mixed mode.
The SLC16 N module is compatible with the following Hicom/HiPath versions and systems
for new and subsequent marketing:
Hicom 150H V1.2 (Office Com, Office Pro SMR-K or later)
HiPath 3000 V3.0 (HiPath 3550, HiPath 3750, 3700 SMR-9 or later).
The SLC16 N module, as previously announced (EN HS Circular 01/2003), cannot be used in earlier
system versions (Hicom 150 E Office 1.0/2.2 and Hicom 150 H Office 1.0).
INFO-ICB-EM_040531_GEN.DOC
PAG :10
Q : what about handover and roaming on networked Hipath 3000/4000 nodes; is there a difference in
functionality vs networking via 2Mbit links vs networking via IP (LAN) ?
A : Roaming is network wide supported on Hipath 3000 & Hipath 4000; Hipath 3000 does not
support handover in a networked environment. (HiPath 4000 is able to do that.)
Cordless Network wide Roaming
Brussels
Antwerp
CorNet
Incoming
Call
1
Users move between sites - their calls “follow” them
1
No user intervention required - “common station number”
1
Requires CorNet links between sites (see
(see Hipath Private Networking)
Siemens Communications
b) service notes / info vs new software releases
New software released recently on :
Hipath 3000 v3.0 (SMR14)
Hipath 3000 v4.0
Hipath 1100 (SW013)
Tapi 170 v2.0
Xpressions v3.0
HG1500 v3.0 (SMR 3)
M
Manager E/C (v00.207)
Contact your service partner within the organisation to get some more details on the tackled issues.
INFO-ICB-EM_040531_GEN.DOC
PAG :11
c) product phase-outs
•
HG1500 v2.0 : see above (applications)
• optiPoint IP adapter
All sales activities for the marketing and expansion of optiPoint IPadapter are terminated in accordance
with the dates below.
There is no direct successor product for optiPoint IPadapter as optiPoint 410 provides an attractive IP
family in terms of product range and prices.
Æ
optiPoint IPadapter is no longer supported in current HiPath 3000/4000 systems. Consequently there
is no migration/upgrade concept.
Orders for optiPoint IPadapter (§expansions) can be made until 30.07.2004. Orders for this product will
not be accepted after this point. All central training will also be terminated at this time.
The termination of hardware and software support in product development is planned for 30.10.2004.
From this point, errors detected in optiPoint IPadapter will no longer be corrected. Instead, customers
must upgrade to optiPoint 410.
5.
Training
Have a look at the SEBA for offered training sessions, e.g. :
the following training dates of HiPath 1220 V1.1 are available for booking now:
HIP1ADVSS
german BLN 30.06.2004 10:00 CM
HIP1ADVSS
german BLN 01.07.2004 10:00 CM
HIP1ADVSS
german MCB 30.08.2004 09:30 CM
HIP1ADVSS
german MCB 31.08.2004 09:30 CM
HIP1ADVSS
english MCB 02.09.2004 10:00 CI
Siemens Local Companies book at the ICN Training Institute, please contact Ms. Andrea Trapp,
tel : +49 30 386 34521.
6.
Annex’s
topic
description
ProCenter Agile
Terms and conditions on Agile demo and test
configurations
INFO-ICB-EM_040531_GEN.DOC
PAG :12
Annex vs
SEBA
yes
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