59p6512
Install options,
if required
• Drives
• Microprocessors
• Adapters
• Memory
xSeries 440
Install the server in
the rack, if required
Type 8687
Cable the server
and options
Installation Guide
Welcome. . .
Start the server
Thank you for buying an
IBM xSeries server. Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and scalability.
This server Installation Guide
contains information for setting
up and configuring your server.
Did the server
start correctly?
No
Yes
Yes
Go to the Server Support
flow chart
Is the Server
preconfigured?
No
For detailed information about
your server, view the publications
on the Documentation CD.
You can also find the most
current information about your
server on the IBM Web site at:
http://www.ibm.com/pc/support
Use ServerGuide to
set up and
configure hardware
Did configuration
complete?
Go to the Server Support
flow chart
No
Yes
Use
ServerGuide to
install operating
system?
Yes
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
System is ready to use.
Go to the Server Support
flow chart to register
and profile your server.
No
Go to the Web for instructions,
http://www.ibm.com/pc/support
Server Support
Server working
properly?
Yes
Register and profile your server
After you register and profile, you will be able to:
• Diagnose problems using the IBM Online Assistant
• Participate in the IBM discussion forum
• Receive e-mail notifications of technical updates
related to your profiled products
No
Check all cables for loose connections
and verify that all optional devices you
®
installed are on the ServerProven list.
You can view the ServerProven list at
Register: http://www.ibm.com/pc/register/
Profile: http://www.ibm.com/pc/support/
http://www.ibm.com/pc/compat/
Problem
solved?
View information about IBM support line at
http://www.ibm.com/services/sl/products/
or view support telephone numbers at
http://www.ibm.com/planetwide/
Yes
No
View support telephone numbers at
http://www.ibm.com/planetwide/
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Problem
solved?
Yes
No
Flash the latest levels of BIOS,
service processor, diagnostics,
and RAID code.
You can download this code at
http://www.ibm.com/pc/support/
Yes
Problem
solved?
Hardware
No
Hardware or
software problem?
Software
xSeries 440
IBM
Installation Guide
SC59-P651-20
Note:
Before using this information and the product it supports, be sure to read the general information in Appendix A,
“Warranty information” on page 59 and Appendix B, “Notices” on page 71.
Second Edition (July 2002)
© Copyright International Business Machines Corporation 2002. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM Corp.
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notices and statements used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Working inside a server with power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handling static-sensitive devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Major components of the xSeries 440 server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
2
3
3
4
4
5
Chapter 2. Installing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Opening the cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
PCI and PCI-X adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
PCI and PCI-X adapter considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Cabling a ServeRAID adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
SMP Expansion Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Removing an SMP Expansion Module and cover . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing and replacing a microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Reinstalling an SMP Expansion Module and cover . . . . . . . . . . . . . . . . . . . . . . . . . 26
Completing the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Working with cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
SMP expansion cabling: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power cabling: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
RXE expansion cabling: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
SCSI cabling: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
USB cabling: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Video cabling: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Auxiliary pointing device cabling: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Keyboard cabling: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Gigabit Ethernet cabling: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
RXE Management cabling: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Remote Supervisor Adapter cabling: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Chapter 3. Server power, controls, and options . . . . . . . . . . . . . . . . . . . . . . . . .
Server controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning on the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Standby mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35
35
35
37
39
40
41
Chapter 4. Configuring your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the SCSISelect utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the ServerGuide CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Remote Supervisor Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the ServeRAID configuration programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
43
44
44
45
45
46
Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
POST beep code descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
© Copyright IBM Corp. 2002
iii
ServerGuide startup problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Light Path Diagnostics feature overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Identifying problems using the Light Path Diagnostics. . . . . . . . . . . . . . . . . . . . .
Light Path Diagnostics table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
48
49
52
54
55
Chapter 6. Getting help and technical assistance. . . . . . . . . . . . . . . . . . . . . . . .
Before you call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting help and information from the World Wide Web . . . . . . . . . . . . . . . . . . . . .
Software service and support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hardware service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
57
57
57
57
58
58
Appendix A. Warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IBM Statement of Limited Warranty Z125-4753-06 8/2000 . . . . . . . . . . . . . . .
59
59
59
62
Appendix B. Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal Communications Commission (FCC) statement . . . . . . . . . . . . . . . . . . .
Industry Canada Class A emission compliance statement . . . . . . . . . . . . . . . . .
Australia and New Zealand Class A statement . . . . . . . . . . . . . . . . . . . . . . . . . .
United Kingdom telecommunications safety requirement . . . . . . . . . . . . . . . . . .
European Union EMC Directive conformance statement. . . . . . . . . . . . . . . . . . .
Taiwanese Class A warning statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Japanese Voluntary Control Council for Interference (VCCI) statement . . . . . . .
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
71
71
72
73
73
73
74
74
74
74
75
75
75
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
iv
xSeries 440:Installation Guide
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2002
v
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
• Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
• Connect all power cords to a properly wired and grounded electrical
outlet.
• Connect to properly wired outlets any equipment that will be attached
to this product.
• When possible, use one hand only to connect or disconnect signal
cables.
• Never turn on any equipment when there is evidence of fire, water, or
structural damage.
• Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
• Connect and disconnect cables as described in the following table
when installing, moving, or opening covers on this product or
attached devices.
To Connect:
vi
To Disconnect:
1.
Turn everything OFF.
1.
Turn everything OFF.
2.
First, attach all cables to devices.
2.
First, remove power cords from outlet.
3.
Attach signal cables to connectors.
3.
Remove signal cables from connectors.
4.
Attach power cords to outlet.
4.
Remove all cables from devices.
5.
Turn device ON.
xSeries 440:Installation Guide
Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode
if not properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water
•
Heat to more than 100°C (212°F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
•
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.
Safety
vii
Statement 4:
≥ 18 kg (39.7 lb)
≥ 32 kg (70.5 lb)
≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also
might have more than one power cord. To remove all electrical current from the
device, ensure that all power cords are disconnected from the power source.
2
1
viii
xSeries 440:Installation Guide
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these
components. If you suspect a problem with one of these parts, contact a service technician.
Safety
ix
x
xSeries 440:Installation Guide
Chapter 1. Introduction
Thank you for purchasing an IBM® Eserver xSeries™ 440 server with IBM
X-Architecture™ Enterprise technologies1.
This Installation Guide provides the information that is needed to:
•
Set up and cable your server
•
Start and configure your server
•
Install options
•
Install your network operating system (NOS)
•
Perform basic troubleshooting of your server
Packaged with the Installation Guide is an IBM xSeries Documentation CD, which provides detailed information about your server.
Your server comes with a limited warranty. If you have access to the World Wide Web,
you can obtain up-to-date information about your xSeries 440 model and other IBM
server products at http://www.ibm.com/eserver/xseries/.
Product name
Type
Model number
Serial number
Record your product information in this table.
_________________________________________________
_________________________________________________
_________________________________________________
_________________________________________________
The machine type and serial number are located on the ID label located on the left
side of the bezel just above the hard disk drives.
4
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ID Label
1.Enterprise X-Architecture is an IBM design blueprint that takes full advantage of existing IBM technologies to build powerful, scalable
and reliable Intel processor-based servers. For more information about IBM Enterprise X-Architecture, refer to
http://www.ibm.com/pc/us/eserver/xseries/xarchitecture/enterprise/index.html.
© Copyright IBM Corp. 2002
1
Features and specifications
The following table provides a summary of the features and specifications for your
xSeries 440.
Cooling:
Microprocessor:
•
Supports the following
microprocessors (depending on
your configuration):
™
OR
— Up to 4 Intel Xeon DP 2.4 GHz
with 512 KB Level-2 cache
IBM XA-32™ chip set with
integrated memory, I/O, system
cache, and remote I/O controllers
Memory:
•
•
•
•
•
•
Two 150 mm x 51 mm redundant
fans
•
Two 150 mm x 38 mm fans
™
— Up to 8 Intel Xeon MP 1.4
GHz with 512 KB,1.5 GHz with
512 KB, 1.6 GHz with 1 MB
Level-3 cache
•
Four hot-swap fans
Minimum: 2 GB
Maximum: 32 GB (depending on
your configuration)
Type: 4-way interleaved PC133
MHz, ECC SDRAM, registered
DIMMs only
Supports 512 MB and 1GB dual
inline memory modules (DIMMs)
XceL4™ Server Accelerator Cache
(up to 64 MB depending on your
configuration)
•
•
•
•
S3 Savage4 Pro video on system
board
PCI bus interface
Compatible with SVGA
8 MB SDRAM video memory at
125 MHz
Size (4U):
Two 100 MHZ PCI-X slots
•
Two 133 MHZ PCI-X slots
•
Additional PCI-X slots available in
an optional remote I/O expansion
enclosure
xSeries 440:Installation Guide
•
Air temperature:
— Server on: 10° to 35°C (50.0° to
95.0°F). Altitude: 0 to 914 m
(2998.7 ft)
— Server on: 10° to 32° C (50.0° to
89.6° F). Altitude: 914 m
(2998.7 ft) to 2133 m (6998.0 ft)
— Server off: -40° to 60° C
(-104° to 140° F). Maximum
altitude: 2133 m (6998.0 ft)
Humidity:
— Server on: 8% to 80%
— Server off: 5% to 100%
Heat output:
•
Depth: 69.85 cm (27.5 inches)
Approximate heat output in British
thermal units (Btu) per hour
•
Width: 48.3 cm (19 inches)
•
•
Maximum weight: 50 kg (110 lb)
depending on your configuration
•
•
•
•
Broadcom 5700 10/100/1000
Ethernet controller
Light Path Diagnostics™
Adaptec 7899W Dual Ultra160
SCSI controller
Remote Supervisor Adapter
(service processor)
— Ethernet port
•
•
•
•
•
•
•
— Serial port
IDE controller
RXE Management Port
Three USB ports
Keyboard port
SCSI port
Mouse port
Symmetrical multiprocessor
(SMP) Expansion Ports (up to six
ports depending on your
configuration)
Two remote I/O expansion
enclosure (RXE) Expansion Ports
Minimum configuration: 855 Btu
(250 watts)
Maximum configuration: 2726 Btu
(800 watts)
Electrical input:
•
•
Sine-wave input (47-53 or 57-63 Hz)
required
Input voltage low range:
— Minimum: 100 V ac
•
— ASM interconnect (peer-topeer) port
•
2
•
Height: 17.8 cm (7 inches, 4U)
Six 64-bit Active PCI-X expansion
slots:
•
Sound power, operating: 6.2 bel
maximum
•
•
Two 66 MHz PCI-X slots
•
Video:
Integrated functions:
•
Sound power, idling: 6.2 bel
maximum
Two hot-swap power supplies (550
watts at 110 V ac or 1050 watts at 220
V ac)
•
•
•
Active™ PCI-X expansion slots:
•
Environment:
Power supply:
Drives:
Diskette: 1.44 MB
CD-ROM: 24X IDE
Supports up to two internal
Ultra160 SCSI hard disk drives
Acoustical noise emissions:
— Maximum: 127 V ac
Input voltage high range:
— Minimum: 200 V ac
•
— Maximum: 240 V ac
Input kilovolt-amperes (kVA)
approximately:
— Minimum: 0.250 kVA
— Maximum: 0.800 kVA
Notices and statements used in this book
The caution and danger statements used in this book also appear in the multilingual
Safety Information book provided on the IBM xSeries Documentation CD. Each caution and danger statement is numbered for easy reference to the corresponding statement in the safety book.
The notice and statement definitions are as follows:
•
Note: These notices provide important tips, guidance, or advice.
•
Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
•
Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
•
Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
•
Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Before you begin
Before you begin to install options in your server, read the following information:
•
Become familiar with the information provided in “Safety” on page v, and “Handling static-sensitive devices” on page 4. These guidelines will help you work
safely while working with your server or options.
•
Make sure that you have an adequate number of properly grounded electrical outlets for your server, monitor, and any other options that you intend to install.
•
Back up all important data before you make changes to disk drives.
•
For a list of supported options for the xSeries 440, refer to
http://www.ibm.com/pc/us/compat/ on the World Wide Web.
Note: Some preconfigured servers have a unique list of supported options. See the
software documentation provided with those servers for more information.
Chapter 1. Introduction
3
Working inside a server with power on
Your server supports hot-swap devices and is designed to operate safely while turned
on with the cover removed. Follow these guidelines when you work inside a server
that is turned on:
•
Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before
working inside the server; do not wear cuff links while you are working inside the
server.
•
Do not allow your necktie or scarf to hang inside the server.
•
Remove jewelry, such as bracelets, rings, necklaces, and loose-fitting wrist
watches.
•
Remove items from your shirt pocket (such as pens or pencils) that could fall into
the server as you lean over it.
•
Take care to avoid dropping any metallic objects, such as paper clips, hair pins, or
screws, into the server.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices and your system. To
avoid damage, keep static-sensitive devices in their static-protective package until you
are ready to install them.
To reduce the possibility of electrostatic discharge, observe the following precautions:
4
•
Limit your movement. Movement can cause static electricity to build up around
you.
•
Handle the device carefully, holding it by its edges or its frame.
•
Do not touch solder joints, pins, or exposed printed circuitry.
•
Do not leave the device where others can handle and possibly damage the device.
•
While the device is still in its anti-static package, touch it to an unpainted metal
part of the system unit for at least 2 seconds. (This drains static electricity from the
package and from your body.)
•
Remove the device from its package and install it directly into your system unit
without setting it down. If it is necessary to set the device down, place it in its
static-protective package. Do not place the device on your system unit cover or on
a metal table.
•
Take additional care when handling devices during cold weather as heating
reduces indoor humidity and increases static electricity.
xSeries 440:Installation Guide
Major components of the xSeries 440 server
The following illustration shows the locations of major components in your server.
Note: The illustrations in this document might differ slightly from your hardware.
Retention bracket
DIMM
access
doors
SMP baffle
Fan 4
Heat-sink
Fan 3
Cover
SMP
Expansion
Module
Microprocessor
DIMM
Fan 2
Fan 1
:
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VRM
Center
plane
EMC Shield
(For single SMP Module)
Thumbscrews
Shipping thumbscrews
Hard disk
drive
Bezel
Hot-swap
power supply
CD-ROM
drive
Chapter 1. Introduction
5
6
xSeries 440:Installation Guide
Chapter 2. Installing options
This section provides basic information that is needed to install PCI or PCI-X adapters, symmetrical multiprocessor (SMP) Expansion Modules, microprocessors, and
DIMMs; properly cable your server; and prepare your server for installation into a rack
cabinet. For more detailed information, refer to the Option Installation Guide on the
IBM xSeries Documentation CD.
Opening the cover
Complete the following steps to open the server cover:
Note: Before opening the top cover, you must remove the rack-support wheels and
handles from the server. Refer to the Rack Installation Instructions for information on how to remove them.
1. Review the information in “Before you begin” on page 3, “Working inside a server
with power on” on page 4, and “Handling static-sensitive devices” on page 4.
Latch
:
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2. Press the release latch on the left half of the top cover to the left.
3. Using the finger hole in the release latch, open the left half of the cover; then,
open the right half of the cover.
Attention: For proper cooling and airflow, close the cover before turning on the
server. Operating the server for extended periods of time (over 30 minutes) with
the cover open might damage server components.
© Copyright IBM Corp. 2002
7
PCI and PCI-X adapters
This section provides information about the PCI-X expansion slots on the I/O board,
and peripheral component interconnect (PCI) adapters.
The following illustration shows the location and bus speeds of the PCI-X expansion
slots on the I/O board.
Note: The illustrations in this document might differ slightly from your hardware.
PCI-X slot 4
(100 MHz)
PCI-X slot 5
(133 MHz)
PCI-X slot 3
(100 MHz)
PCI-X slot 2
(66 MHz)
PCI-X slot 6
(133 MHz)
Attention LED
Power LED
PCI-X slot 1
(66 MHz)
PCI and PCI-X adapter considerations
Before you install adapters, review the following:
8
•
Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this chapter.
•
If you need to change the switch settings or jumper settings on your adapter, follow the instructions that come with the adapter.
•
Video adapters are not supported.
•
Some long adapters have extension handles or brackets installed. Before installing the adapter, you must remove the extension handle or bracket.
•
You can install both PCI and PCI-X adapters in the same bus. However, if you
install a PCI adapter and a PCI-X adapter in the same bus, the PCI-X features of
the PCI-X adapter will be disabled and the adapter will function as a PCI adapter.
•
You can install PCI or PCI-X adapters of speeds faster than what is labeled for a
particular PCI-X bus. For example, if you install two 133 MHz adapters into slots
that are labeled as 100 MHz slots, the adapters will operate at 100MHz.
xSeries 440:Installation Guide
•
If you install a 33 MHz and a 66 MHz adapter in the same bus, the bus speed will
match that of the slowest adapter.
•
If a single 133 MHz adapter is installed in PCI-X Bus B (slot 3 and 4), and the
other slot in PCI-X Bus B is empty, the adapter will operate at 133 MHz.
•
Your server supports six hot-plug 64-bit adapters in the expansion slots located on
the PCI-X board.
Note: You can add up to 12 additional PCI-X slots to your server by connecting
your server to a remote I/O expansion enclosure. For more information
about the expansion enclosure and how to connect your server to it, refer
to the documentation that comes with your expansion enclosure.
•
Your server supports 3.3 V adapters; it does not support 5.0 V adapters.
•
Your server uses a rotational interrupt technique to configure PCI-X adapters. You
can use this technique to install PCI-X adapters that currently do not support sharing of PCI-X interrupts.
•
The system scans PCI-X slots to assign system resources. The system attempts
to start the first device found. The search order is: CD-ROM, disk drives, integrated SCSI devices, PCI-X slots (1, 2, 6, 5, 3, 4), and the integrated Ethernet
controller.
Note: You can use the Configuration/Setup Utility program to change the boot
precedence for your server. Select Start Options from the Configuration/Setup Utility program main menu.
Installing adapters
The Active PCI-X slots in your server must be disabled by the operating system before
you insert or remove a PCI or PCI-X adapter.
Note: Before hot-swapping any of the PCI-X adapters, read the information in
“Working inside a server with power on” on page 4.
Complete the following steps to install an adapter:
1. Review the information in “Safety” on page v, “Before you begin” on page 3,
“Working inside a server with power on” on page 4, and “Handling static-sensitive
devices” on page 4.
2. Open the top cover.
Note: Inside your server there are six PCI-X slots: two 66 MHz, two 100 MHz,
and two 133 MHz. Before attempting to install a new adapter, be sure that
there is an available slot for it. If you need additional PCI-X slots, you can
purchase a remote I/O expansion enclosure either from your IBM marketing representative or authorized reseller.
Chapter 2. Installing options
9
Tab
Adapter guide
Adapter
retention
latch
PCI-X
divider
Attention
LED
Power
LED
:
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3. Refer to the documentation that comes with your adapter for any cabling instructions.
Note: Route adapter cables before you install the adapter.
4. Set any jumpers or switches as described by the adapter manufacturer.
5. Install the adapter:
a. Open the blue adapter guide by lifting the front edge, as shown in the illustration.
b.
Carefully grasp the adapter by its top edge or upper corners, and align it with
the connector on the I/O board.
c.
Press the adapter firmly into the adapter connector.
Attention: When you install an adapter, be sure the adapter is correctly
seated in the connector. Improperly seated adapters might cause damage to
the I/O board or to the adapter.
d. Push down on the blue adapter guide to keep the adapter steady.
e. Close the tab; then, push down on the blue adapter retention latch until it
clicks into place, securing the adapter.
6. Connect the internal cables to the adapter.
7. If you have other options to install or remove, do so now.
8. Go to “Completing the installation” on page 29.
10
xSeries 440:Installation Guide
Cabling a ServeRAID adapter
Some xSeries 440 models come with an optional IBM ServeRAID™ adapter installed
to control the internal hot-swap hard disk drives. If you are installing an optional IBM
ServeRAID adapter, see the ServeRAID documentation and the cabling information in
this section to install the ServeRAID adapter.
Servers that do not come with an IBM ServeRAID adapter installed come with two
SCSI cables:
•
One end of the first SCSI cable is attached to the connector on the SCSI backplane, and the other end is attached to the connector for the integrated SCSI controller behind fans 3 and 4.
•
The second SCSI cable is preinstalled along the inside of the server chassis and
both ends are loose inside the server. When you install a ServeRAID adapter, you
will connect this cable to the adapter and to the SCSI backplane.
The following procedure describes the internal cabling needed to install a ServeRAID
adapter.
Complete the following steps to cable the ServeRAID adapter.
1. Review the information in “Safety” on page v, “Before you begin” on page 3, and
“Handling static-sensitive devices” on page 4.
2. Turn off the server and disconnect all power cords and external cables; then, open
the server cover (see “Opening the cover” on page 7).
3. Remove fans 3 and 4, which are located just behind the PCI-X slots (see the illustration on page 5 for the location of the fans).
4. Disconnect the short SCSI cable from the SCSI backplane and the integrated
SCSI controller; then, store this short cable in a safe place for future use.
5. Install the ServeRAID adapter in a PCI-X slot (see “Installing adapters” on page
9).
Preinstalled
SCSI cable
Connect to
ServeRAID adapter
Connect to
SCSI backplane
6. Locate the preinstalled SCSI cable; then, attach a connector on the cable to the
ServeRAID adapter.
Chapter 2. Installing options
11
7. Locate the connector on the opposite end of the SCSI cable and connect it to the
SCSI backplane connector.
Front of server
SCSI backplane
connector
8. Reinstall fans 3 and 4.
9. If you have other options to install or remove, do so now.
10. Go to “Completing the installation” on page 29.
12
xSeries 440:Installation Guide
SMP Expansion Module
The SMP Expansion Module contains the XceL4 system cache, DIMMs,
microprocessors, and voltage regulator modules (VRMs) needed to run your server. In
this section, you will find the information needed to remove and install the SMP
Expansion Module and DIMMs.
SMP Expansion Module considerations:
•
For your server to operate properly, there must be a minimum of one SMP module
installed.
•
An SMP Expansion Module must contain at least one microprocessor and four
DIMMs.
•
If there is only one SMP Expansion Module installed in the server, an SMP baffle
must be installed in place of the upper SMP module to ensure proper cooling of
the server.
•
When the minimum number of microprocessors are present in the SMP
Expansion Module, a microprocessor baffle must be installed in microprocessor
socket 4 to ensure proper cooling within the server.
•
Before removing or installing SMP Expansion Modules, you must remove the
retention bracket or brackets and electromagnetic compatibility (EMC) shield from
the rear of the server.
•
You must run the Configuration/Setup Utility whenever you remove or replace an
SMP Expansion Module or one of its associated options.
Note: The illustrations in this document might differ slightly from your hardware.
DIMM
bank 2
Chapter 2. Installing options
13
Removing an SMP Expansion Module and cover
While installing options, you might need to remove one or both of the SMP Expansion
Modules. This section describes how to properly remove an SMP Expansion Module
from the server and how to remove the cover from the module.
Complete the following steps to remove an SMP Expansion Module from the server:
1. Review the information in “Safety” on page v, “Before you begin” on page 3, and
“Handling static-sensitive devices” on page 4.
2. If necessary, turn off the server and peripheral devices, and disconnect the external cables and power cords.
3. Remove the retention bracket or brackets from the server.
a. Remove the shipping thumbscrews from the right side of the server.
Retention bracket
removal handles
Retention bracket
SMP Expansion
Module
:
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Shipping
thumbscrews
b.
Open the cover.
c.
Grasp the retention bracket by the right edge and lift it up and out of the
server. Store the retention bracket or brackets in a safe place for use later.
Note: If there is one SMP Module installed, you will need to remove the SMP
baffle from the server; then, remove the retention bracket from the
lower SMP Module.
14
xSeries 440:Installation Guide
4. Remove the EMC shield from the rear of the server.
a. If there are two SMP Expansion Modules installed in the server, you must disconnect the SMP Expansion Cables that are connected to the SMP Expansion Modules.
b.
Remove the blue thumbscrews holding the EMC shield to the server.
EMC shields
Thumbscrews
For use with one
SMP Module
c.
For use with two
SMP Modules
Remove the EMC shield from the rear of the server.
SMP Expansion
Cables
EMC Shield
N
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SMP baffle
5. Grasp each of the locking levers on the top of the SMP modules, and lift them up
slightly.
6. Working from the right side of the server, rotate the two locking levers toward you
until they are fully extended, as shown.
Chapter 2. Installing options
15
Latch
Locking
levers
Finger relief
E
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Handle
7. Being careful not to damage the components on the center plane, use the handle
and the finger relief on the SMP Expansion Module cover to lift the SMP Expansion Module out of the server.
8. Remove the SMP Expansion Module cover:
a. Place the SMP Expansion Module on a flat, level surface.
b.
Rotate the two locking levers until they are fully extended beyond the edge of
the SMP Expansion Module cover. Do not force the locking levers past the
position shown in the illustration.
Cam
16
xSeries 440:Installation Guide
c.
Using the locking levers, lift the front edge of the cover off the SMP Module.
d. Lift the cover off the SMP Expansion Module.
Chapter 2. Installing options
17
Installing and replacing a microprocessor
This section describes how to install and remove microprocessors and VRMs. Before
performing any of the procedures in this section, read “Safety” on page v, “Handling
static-sensitive devices” on page 4, and Before you begin.
Before you begin:
•
Read the documentation that comes with the microprocessor to determine if you
need to update the server basic input/output system (BIOS) code. For the most
current level of BIOS code for the server, go to http://www.ibm.com/pc/support/ on
the World Wide Web.
•
Obtain an SMP-capable operating system (optional). For a list of supported operating systems, go to http://www.ibm.com/pc/us/compat/ on the World Wide Web.
Attention: To avoid damage and ensure proper server operation after you install a
replacement or an additional microprocessor, use a microprocessor that has the same
cache size and type, clock speed, and internal and external clock frequencies as the
microprocessors already installed in the individual SMP Expansion Module. For a list
of microprocessors supported by your server, see the ServerProven® list at
http://www.ibm.com/pc/us/compat/ on the World Wide Web.
Notes:
1. To order additional microprocessor options, contact your IBM marketing representative or authorized reseller.
2. The microprocessor in socket 1 of the bottom SMP Expansion Module is the startup (boot) microprocessor.
3. If you are adding additional Intel Xeon MP microprocessors to an SMP Expansion
Module, populate the empty microprocessor sockets in numeric order, starting
with socket 1. If you install the microprocessors in the wrong order, the server will
not power on.
4. If you are adding additional Intel Xeon DP microprocessors to your server, you
must have a second unpopulated SMP Expansion Module. Server models that
come with Intel Xeon DP microprocessors support a maximum of two microprocessors per SMP Expansion Module, and are installed in microprocessor sockets
1 and 4.
18
xSeries 440:Installation Guide
The following illustration shows the location of the startup microprocessor and its VRM
on the system board. It also shows the microprocessor baffles and the VRM slots for
the other microprocessor sockets.
Notes:
1. The illustrations in this document might differ slightly from your hardware.
2. Remember, Intel Xeon DP microprocessors are supported in microprocessor
sockets 1 and 4 only. Intel Xeon MP microprocessors are supported in microprocessor sockets 1, 2, 3, and 4.
Microprocessor 4
VRM connector
Microprocessor 4
baffle
Microprocessor 1 VRM
Microprocessor 1
Microprocessor 2
VRM
Microprocessor 3
VRM connector
Microprocessor 3 socket
Microprocessor 2
Complete the following steps to install a microprocessor:
1. Review the information in “Safety” on page v, “Before you begin” on page 3, and
“Handling static-sensitive devices” on page 4.
2. Turn off the server and peripheral devices, disconnect the power cords, and disconnect all external cables from the SMP Expansion Module; then, open the cover
(see “Opening the cover” on page 7 for details).
3. Remove the SMP Expansion Module in which you plan to install the microprocessor; then, remove the module cover and determine the socket where the microprocessor is to be installed. For details, see “Removing an SMP Expansion Module
and cover” on page 14.
Important: Before continuing, you should determine which type of microprocessors are installed in your server. The easiest way to do this is by the locations of
the installed microprocessors in the SMP module. If the microprocessors are
installed only in sockets 1 and 4, your server came with Intel Xeon DP microprocessors. If the microprocessors are installed in any other sockets, such as 1 and 2
or 1, 2, and 3, then your server came with Intel Xeon MP microprocessors.
Note: If your server contains only one SMP Expansion Module, remove the SMP
baffle above it to gain access to the module. If your server contains two
Chapter 2. Installing options
19
SMP Expansion Modules, remove the top module to gain access to the
bottom or lower SMP module.
Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling staticsensitive devices” on page 4.
4. If you are installing a new microprocessor, go to step 5; otherwise, continue:
a. Verify that you have selected the correct microprocessor to be replaced. The
LED next to the failing microprocessor will be on.
Attention: Before attempting to remove the heat sink from the microprocessor, note that the heat-conducting grease between the heat sink and the
microprocessor might have formed a strong bond. Do not force the components apart; doing so can damage the microprocessor pins. If the heat sink
does not separate from the microprocessor easily, loosen one heat sink captive mounting screw first. This allows one corner of the heat sink to be lifted off
of the microprocessor; then, you can loosen the other captive mounting screw
and remove the heat sink.
Captive screws
VRM 3
Heat sink 3
Microprocessor 3
Microprocessor
locking lever
b.
Using a screwdriver, loosen the two captive mounting screws on the heat sink,
alternating between screws until they release from the SMP board; then,
remove the heat sink.
c.
Lift the microprocessor locking lever to the open position and remove the
microprocessor.
5. Install the VRM in the slot adjacent to the microprocessor socket.
Attention: If you are installing an additional microprocessor, note that the new
microprocessor comes in a kit with a VRM. Some microprocessor options contain
a VRM with a clip to secure the VRM in the slot. This clip is not needed for installations in your server and can be discarded. When installing a new microprocessor, you must install the VRM that came in the kit.
a. If you are replacing a failed VRM:
20
xSeries 440:Installation Guide
1) Verify that you have selected the correct VRM to be replaced. The LED
next to the failing VRM will be on.
2) Grasp the VRM at both upper corners and lift it out of the slot.
b.
Holding the new VRM by the upper corners, plug it firmly into the slot.
6. If necessary, remove the microprocessor baffle from the microprocessor socket.
Keep the microprocessor baffle for possible future use.
7. Touch the static-protective package containing the new microprocessor to any
unpainted metal surface on the server; then, remove the microprocessor from the
package.
8. Install the microprocessor:
Important: When installing Intel Xeon DP microprocessors, you must install them
in the following order: socket 1 then socket 4. When installing Intel Xeon MP
microprocessors, you must install them in the following order: sockets 1, 2, 3, and
then 4.
a. Ensure that the microprocessor locking lever is in the open position to permit
plugging in the microprocessor.
b.
Remove the protective tape from the microprocessor socket.
c.
Align the triangle icon on the microprocessor with the triangle icon on the
socket and press the microprocessor gently into the socket.
Attention: Make sure that the microprocessor is aligned correctly before you
proceed. To avoid bending the pins on the microprocessor, do not use excessive force when pressing it into the socket.
d. Close the locking lever to secure the microprocessor.
9. If you have installed an additional microprocessor:
a. Remove the heat sink from its package and detach the protective cover from
the bottom of the heat sink.
Attention: Do not disturb or contaminate the heat-conducting grease on the
bottom of the new heat sink. Doing so damages its heat-conducting capability
and exposes the new microprocessor to overheating.
Chapter 2. Installing options
21
Captive screws
Heat sink
Protective cover
b.
Align the heat sink over the microprocessor; then, carefully set it down on top
of the microprocessor.
c.
Using a screwdriver, secure the heat sink to the microprocessor socket on the
SMP board using the two captive mounting screws. Press firmly on the
screws and tighten them, alternating between them. Do not overtighten the
screws.
10. Close the SMP Expansion Module top cover; then, install the module in the
server. For details, see “Reinstalling an SMP Expansion Module and cover” on
page 26.
11. If you have other options to install or remove, do so now.
12. Close the cover on the server; then, reinstall the server in the rack cabinet and
connect all external cables. For details, see “Completing the installation” on page
29.
13. Turn on the server.
Important: If your server will not start after replacing or installing a microprocessor, you might have installed a microprocessor of a different type or the VRM is
not installed properly. Verify that you have installed the proper microprocessor and
that the VRM is properly installed.
Note: When you install or remove microprocessors, the server configuration
information changes. Therefore, you must change and save the new configuration information by using the Configuration/Setup Utility program.
Refer to the User’s Guide on the Documentation CD.
22
xSeries 440:Installation Guide
DIMMs
This section describes how to install and remove DIMMS. Before performing any of
the procedures in this section, read “Safety” on page v, “Handling static-sensitive
devices” on page 4, and the following DIMM considerations.
DIMM considerations:
•
IBM periodically makes updates available to provide enhancements to the standard features of your server. Currently, your xSeries 440 supports the Memory
Mirroring and Memory ProteXion features of the Active Memory technology. However in the future, IBM might also support the hot-swap feature of the Active Memory technology. Be sure to check the IBM support Web site occasionally to ensure
that you have the most current levels of system software installed.
•
Your server comes with a minimum of four 512 MB DIMMs installed in slots 1, 3, 5,
and 7 in the SMP Expansion Module. When installing additional DIMM modules,
you must install four DIMMS at a time and in the order described in this section,
using the instructions in the "Installing DIMMS" procedure on page 24 to maintain
performance. See the ServerProven list at http://www.ibm.com/pc/compat for a list
of memory modules for use with your server.
•
When installing or removing DIMMs, it must be done in banks of four and in the
following order:
— Bank 1 = DIMM connectors 1, 3, 5, 7
— Bank 2 = DIMM connectors 9, 11, 13, 15
— Bank 3 = DIMM connectors 2, 4, 6, 8
— Bank 4 = DIMM connectors 10, 12, 14, 16
Bank 1 (standard)
Bank 3
•
Bank 2
Bank 4
DIMM error
indicators are
built into
each handle.
Each DIMM in an individual bank must be of the same size and clock speed to
ensure the server will operate properly.
Chapter 2. Installing options
23
•
The installing or removing of DIMMs changes the configuration information in the
server. Therefore, you must change and save the new configuration information by
using the Configuration/Setup Utility program. When you restart the server, the
system displays a message indicating that the memory configuration has
changed. Start the Configuration/Setup Utility program and select Save Settings.
Refer to the User’s Guide on the IBM xSeries Documentation CD for additional
information.
•
You can configure your server to use Memory Mirroring and Memory Scrubbing.
For detailed information on configuring your server and using these features, refer
to the User’s Guide on the IBM xSeries Documentation CD.
Installing DIMMs
Complete the following steps to install a DIMM in your server.
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 4.
1. Review the information in “Safety” on page v, “Before you begin” on page 3, and
“Handling static-sensitive devices” on page 4.
2. Turn off the server and peripheral devices, and disconnect all external cables and
power cords. Then, open the server cover (see “Opening the cover” on page 7 for
details).
3. If necessary, remove the top SMP Expansion Module from the server. Refer to
“Removing an SMP Expansion Module and cover” on page 14 for instructions.
4. Open the DIMM access door on the SMP Expansion Module cover that covers the
memory bank in which you will be installing the new DIMMs.
Note: The illustrations in this document might differ slightly from your hardware.
DIMM access
door
5. Touch the static-protective package containing the DIMM to any unpainted metal
surface on the server. Then, remove the DIMM from the package.
24
xSeries 440:Installation Guide
6. Install the DIMM:
DIMM
Retaining
clip
a. Open the retaining clip on each end of the DIMM connector. Turn the DIMM so
that the pins align correctly with the connector.
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, open and close the clips gently.
b.
Insert the DIMM into the connector by aligning the DIMM edges with the slots
at each end of the DIMM connector. Firmly press the DIMM straight down into
the connector by applying pressure on both ends of the DIMM simultaneously.
Be sure that the retaining clips snap into the locked position when the DIMM is
firmly seated in the connector.
c.
If a gap exists between the DIMM and the retaining clips, the DIMM has not
been properly installed. In this case, open the retaining clips and remove the
DIMM; then, reinsert the DIMM.
7. Close the DIMM access door or reinstall the SMP Expansion Module cover (see
“Reinstalling an SMP Expansion Module and cover” on page 26).
8. If you have other options to install or remove, do so now.
9. Close the server cover. See “Completing the installation” on page 29.
Note: The installing or removing of DIMMs changes the configuration information
in the server. Therefore, you must change and save the new configuration
information by using the Configuration/Setup Utility program. Refer to
“Using the Configuration/Setup Utility program” on page 44 for more
information.
Chapter 2. Installing options
25
Reinstalling an SMP Expansion Module and cover
After installing options in the SMP Expansion Module, you will need to reinstall the
SMP Expansion Module cover and reinstall the SMP Expansion Module in the server.
Complete the following steps to reinstall the SMP Expansion Module cover:
1. Install the cover on the SMP Expansion Module:
a. Set the cover on top of the expansion module.
b.
Extend the locking levers as shown in the illustration; then, let the cam on the
front of the cover fall into the cam opening on the SMP Expansion Module
circuit board.
Locking levers
CAM opening
c.
Release the locking levers and align the rear of the cover with the rear edge of
the circuit board.
d. Press down on the cover until it snaps into place.
26
xSeries 440:Installation Guide
e. Lift slightly on the locking levers and rotate them back until they stop.
Note: The illustrations in this document might differ slightly from your
hardware.
Locking
levers
Handle
2. Install the SMP Expansion Module into the server.
Locking
levers
Center plane
:
E
T
O
N
R
O
F
E
P
O
R
P
R
A
F
IR
,
W
O
L
R
E
L
P
E
C
A
E
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FA
:
F
R
O
F
IT
W
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H
IN
A
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O
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M
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2
F
O
R
E
P
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P
F
S
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T
IR
,
W
O
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C
A
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FA
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H
IT
W
O
R
N
F
IN
X
O
IN
M
B
2
F
O
U
S
E
T
Handle
a. Lift the SMP Expansion Module by its handle and use the finger relief to hold
the SMP module steady.
b.
Being careful not to damage the components on the center plane, place the
SMP Expansion Module into the server.
c.
Release the handle and slide the SMP Expansion Module toward the center
plane until it stops.
Chapter 2. Installing options
27
d. Rotate the SMP Expansion Module locking levers forward until the SMP
Expansion Module is securely fastened in place. Refer to the following illustration.
Center plane
Locking
levers
Cover
Handle
e. Install the retention bracket.
Note: If there are two SMP Expansion Modules installed in your server, you must
install the retention bracket for each of the SMP Expansion Modules. Be sure
to install the bottom retention bracket first, then repeat steps 2a through 2e for
the top SMP Expansion Module.
28
xSeries 440:Installation Guide
Completing the installation
1. Put the right side of the cover in place first, and then put the left side in place.
Press down to latch the two halves of the cover in place.
:
E
T
O
N
R
O
F
R
E
P
O
R
P
,
W
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L
F
IR
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R
IN
H
IT
W
S
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IN
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,
W
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F
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2
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FA
:
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U
IN
M
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2
F
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H
IT
W
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O
R
F
2. Install the server in the rack cabinet. Refer to the Rack Installation Instructions
that came with your server for detailed information on how to install the server in a
rack cabinet.
3. Connect the external cables and power cords; then, turn on the peripheral devices
and the server.
Chapter 2. Installing options
29
Working with cables
You can connect the following cables to the rear of your server: SMP Expansion,
power, RXE Expansion, SCSI, Ethernet, USB, video, auxiliary pointing device, and
RXE management cables.
Notes:
1. Refer to the following illustration to locate the connectors on the back of your
server.
2. If your server model came with an operating system installed, such as Microsoft
Windows 2000 Datacenter Server, see the software documentation provided with
your server for additional cabling instructions.
3. The illustrations in this document might differ slightly from your hardware.
System power
connector (1)
System power
connector (2)
RXE Expansion Port (B)
Auxiliary pointing
device connector
Keyboard port
Remote
Supervisor
Adapter
ports
Ethernet
activity light
SMP Expansion Port 1
SMP Expansion Port 2
SMP Expansion Port 3
SCSI port
RXE Management Port
USB 1
USB 2
Video port
Ethernet
link light
Gigabit Ethernet
port
RXE Expansion
Port (A)
To effectively manage the cables on this server, keep groups of cables secured
together, and do not run cables across the back of the server.
Notes:
1. Use cable ties to bundle similar cables together.
2. Use hook-and-loop fasteners to secure the cable bundles to the vertical rails of
the rack cabinet.
3. When possible, separate data and power cables.
4. Do not secure cables too tightly. Overtightening can cause internal damage to the
cables.
Connecting cables: This section describes how to connect cables to the SMP
Expansion Port, system power connectors, RXE Expansion Port, SCSI port, USB
port, video port, auxiliary pointing device connector, keyboard port, Ethernet port, and
RXE Management port. When instructed, refer to the appropriate documentation for
more details.
30
xSeries 440:Installation Guide
Note: If your server model came with an operating system installed, such as
Microsoft Windows 2000 Datacenter Server, see the software documentation
provided with your server for additional cabling instructions.
For details about the locations and functions of all of the ports, indicators, and
connectors refer to “Server controls and indicators” on page 35.
SMP expansion cabling: Your server has up to six SMP Expansion Ports located on
the back of the server, depending on your configuration. Three ports are located on
each SMP Module.
Cable two SMP Expansion Modules together as follows:
1. Using the SMP Expansion cable that came with your optional second SMP
Expansion Module, connect one end of the cable to SMP Expansion port 1 on the
lower SMP Expansion Module; then, connect the opposite end of the cable to the
SMP Expansion port 1 of the upper SMP Expansion Module.
2. Connect the second SMP Expansion cable that came with your optional second
SMP Expansion Module to SMP Expansion port 2 on the upper and lower SMP
Expansion Modules.
Notes:
1. When two cables are connected to ports one and two, SMP data is interleaved
between the two cables for better performance. The SMP Expansion cables are
not redundant.
2. If either of the two cables are removed or fail, the server will either turn off or
restart, depending on your configuration.
3. The server will startup and operate with one cable attached between the two SMP
Expansion Modules.
Power cabling: Your server uses two power cords that can be connected to a
primary power unit inside the rack cabinet, such as a properly grounded power
distribution unit or uninterruptible power supply (UPS), or to an external source, such
as a properly grounded electrical outlet.
Attach the power supply power cords as follows:
1. Connect a power supply cord to one of the system power connectors on the rear
of the server.
2. Plug the other end of the power supply cord into a properly grounded electrical
outlet or a primary power unit inside the rack cabinet.
Note: Plugging the power-supply cords into an electrical outlet might cause the
server to start automatically. This is an acceptable action.
3. Refer to “Turning on the server” on page 39 for detailed information about turning
on the server.
RXE expansion cabling: Your server has two RXE Expansion Ports located on the
rear of the server. Use these ports to connect the server to a remote I/O enclosure
and to expand the number of PCI-X slots that are available for use by the server. For
detailed information about cabling the RXE Expansion Ports, refer to the documentation that comes with the remote I/O enclosure.
Complete the following steps to cable the server to a remote I/O enclosure if one SMP
Expansion Module is installed:
1. Using an RXE Expansion cable, connect one end of the cable to RXE Expansion
port A on the server.
2. Connect the opposite end of the cable to a RXE port on the remote I/O enclosure.
Chapter 2. Installing options
31
Complete the following steps to cable the server to a remote I/O enclosure if two SMP
Expansion Modules are installed:
1. Using an RXE Expansion cable, connect one end of the cable to RXE Expansion
port B on the server.
2. Connect the opposite end of the cable to a RXE port on the remote I/O enclosure.
Note: When two SMP modules are installed, both of the RXE Expansion ports
are active.
SCSI cabling: Your server has one SCSI port located on the back of the server. Use
this port to connect the server to an optional SCSI device such as the IBM FAStT
series of extended enclosures. For detailed information about this option and how to
connect it to your server, refer to the documentation that comes with the option.
USB cabling: Your server has three USB ports, one on the front and two located on
the back of the server. Use these ports to connect the server to an optional USB
device. For detailed information about this USB option and how to connect it to your
server, refer to the documentation that comes with the option.
Video cabling: Your server has one video port located on the back of the server. Use
this port to connect the server to a monitor or optional console switch. For detailed
information about this option and how to connect it to your server, refer to the
documentation that comes with the option.
Auxiliary pointing device cabling: Your server has one auxiliary pointing device
port located on the back of the server. Use this port to connect the server to a pointing
device or optional console switch. For detailed information about this option and how
to connect it to your server, refer to the documentation that comes with the option.
Keyboard cabling: Your server has one keyboard port located on the back of the
server. Use this port to connect the server to a keyboard or optional console switch.
You can also connect a USB keyboard to the server using one of the USB ports. After
installing a USB keyboard, you might need to use the Configuration/Setup utility to
Enable keyboardless operation and prevent the POST error message 301 from being
displayed during startup. For detailed information about this option and how to
connect it to your server, refer to the documentation that comes with the option.
Gigabit Ethernet cabling: Your server has one Ethernet port located on the back of
the server. Use this port to connect the server to a LAN.
Note: A second Ethernet port is located on the Remote Supervisor Adapter. This port
is used for specific supervisory functions and should not be confused with the
Gigabit Ethernet port located next to the USB ports.
RXE Management cabling: Your server has one RXE Management port located on
the back of the server. Use this port to connect the server to the management port of
an optional remote I/O enclosure. This port is used to manage the PCI-X slots in a
remote I/O enclosure, including slot assignments and managing access.
Cabling the server RXE Management port to a remote I/O enclosure:
1. Using an RXE Management cable, connect one end of the cable to the RXE Management port on the server.
2. Connect the opposite end of the cable to the RXE Management port on the
remote I/O enclosure.
Note: For details about cabling the server to the remote I/O enclosure and how the
server and remote I/O work together, refer to the documentation that comes
with the enclosure.
32
xSeries 440:Installation Guide
Remote Supervisor Adapter cabling: Your server comes with a Remote
Supervisor Adapter. For information about cabling the Remote Supervisor Adapter
connectors, see the User’s Guide on the IBM Documentation CD.
Chapter 2. Installing options
33
34
xSeries 440:Installation Guide
Chapter 3. Server power, controls, and options
This chapter describes the controls and indicators, and provides the information
needed to turn on and turn off the server.
Server controls and indicators
The following section identifies the controls and indicators on the front and rear of your
server.
Front view
Hard disk drive activity light (green)
Hard disk drive error light (amber)
Power-on light
Power button
Reset button
USB port
Power supply
latch
System-error light
(amber)
Diskette drive
activity light
Diskette eject
button
Diskette drive
eject button
Information light
(amber)
SCSI activity light
(green)
Locator light
(blue)
CD-ROM drive eject button
CD eject button
CD-ROM drive activity light
Power-on light: This green light turns on and stays on when you turn on your server,
and it blinks when the server is in Standby mode.
Hard disk drive activity light: When this green light is on, it indicates that the hard
disk drive is in use.
Hard disk drive error light: When this amber light is on, it indicates that there is a
problem with the hard disk drive.
USB port: This is an automatically configured port that you can use to connect one or
more USB devices to the front of the server, using Plug and Play technology.
System-error light: When this amber light is on, it indicates a system error has
occurred.
Information light: When this amber light is on, it indicates information about a system
error has been placed in the System Error log.
SCSI activity light: When this green light is on, it indicates that there is activity on the
SCSI bus.
© Copyright IBM Corp. 2002
35
Locator light: This blue light is used to help you locate other devices connected to the
server.
CD-ROM drive eject button: Push this button to release a CD-ROM drive from the
server.
CD eject button: Push this button to release a CD from the drive.
CD-ROM drive activity light: When this light is on, it indicates that the CD-ROM
drive is in use.
Diskette drive eject button: Push this button to release a diskette drive from the
server.
Diskette eject button: Push this button to release a diskette from the drive.
Diskette drive activity light: When this light is on, it indicates that the diskette drive
is in use.
Power supply latch: This latch is used to secure the power-supply in place.
Reset button: Press this button to reset the server and run the power-on self-test
(POST). You might need to use a pen or the end of a straightened paper clip to press
the button.
Power button: Press this button to manually turn the server on or off.
36
xSeries 440:Installation Guide
Rear view
System power
connector (1)
System power
connector (2)
RXE Expansion Port (B)
Auxiliary pointing
device connector
Keyboard port
Remote
Supervisor
Adapter
ports
Ethernet
activity light
Ethernet
link light
SMP Expansion Port 1
SMP Expansion Port 2
SMP Expansion Port 3
SCSI port
RXE Management Port
USB 1
USB 2
Video port
Gigabit Ethernet
port
RXE Expansion
Port (A)
System power connectors (1 and 2): The system power cords are connected to
these two connectors to provide power to the system.
RXE Expansion Port B: Use this port to connect the server to a remote I/O enclosure
when two SMP Expansion Modules are installed.
Auxiliary pointing device connector: Signal cables for a mouse, trackball, or other
pointing device are connected to the auxiliary pointing device connector.
Keyboard port: Signal cables for a keyboard are connected to the keyboard port.
Remote Supervisor Adapter ports and indicators: This group of ports and
indicators located on the back of the server are used for system management
information and control.
Error LED
(amber)
ASM interconnect
port
Ethernet link LED
(green)
External power
connector
Ethernet activity LED
(green)
Power LED
(green)
Management port
10/100
Ethernet port
•
External power connector - This connector is not supported on this server.
•
Error LED - This amber light goes on when a system management error has
occurred.
Chapter 3. Server power, controls, and options
37
•
ASM interconnect port - Signal cables for managing expansion module
resources are connected to this port.
•
Ethernet link light: This green light, located on the right of the Ethernet port,
goes on when there is an active link connection on the Ethernet controller for the
Ethernet port.
•
Ethernet activity light: This green light, located on the left of the Ethernet port,
goes on when there is activity on the Ethernet LAN connected to the Ethernet
port.
•
10/100 Ethernet port - Ethernet Signal cables are connected to the Ethernet port.
•
Management port - Signal cables for modems or other serial devices are
connected to this port.
•
Power LED - This green light goes on and stays on when you plug in your server.
Ethernet activity light: This green light, located on the left of the Gigabit Ethernet
port, blinks when there is activity on the Ethernet LAN.
Ethernet link light: This green light, located on the right of the Gigabit Ethernet port,
goes on when there is an active link connection on the Gigabit Ethernet controller for
Ethernet port 1.
Gigabit Ethernet port: Gigabit Ethernet Signal cables are connected to the Gigabit
Ethernet port. This port supports 10/100/1000 speed connections.
RXE Expansion Port A: Use this port to connect the server to a remote I/O
enclosure, when only one SMP Expansion Module is installed.
Video port: The signal cable for a monitor connects to the video port.
USB 2: This is an automatically configured port that you can use to connect one or
more USB devices to the server, using Plug and Play technology.
USB 1: This is an automatically configured port that you can use to connect one or
more USB devices to the server, using Plug and Play technology.
RXE Management Port: Use this port to connect a management cable from the
server to a remote I/O enclosure.
SCSI port: This port is used to connect external SCSI devices to the server.
SMP Expansion port 3: This port is intended for future use.
SMP Expansion port 2: This port is used to interconnect two SMP Expansion
Modules together.
SMP Expansion port 1: This port is used to interconnect two SMP Expansion
Modules together.
38
xSeries 440:Installation Guide
Turning on the server
You can turn on the server in any of the following ways:
•
If the power cords are connected to a power source, you can press the power-control button on the front of the server.
Notes:
1. You can install a circular disk over the power-control button to prevent accidental manual power-off. This disk, known as the power-control button shield,
comes with your server.
2. After you plug the power cords of your server into the electrical outlets, wait
approximately 20 seconds before pressing the power-control button. During
this time, the system-management adapter is initializing; therefore, the powercontrol button does not respond.
•
If the server is turned on and a power failure occurs, the server will restart automatically when power is restored.
•
If ac power is present and the server is in Standby mode, the server can be turned
on from the Remote Supervisor Adapter user interface.
•
When you plug in your server for the first time, Wake on LAN® can turn on the
server.
•
If your server was previously turned on, it must be properly placed in Standby
mode for the Wake on LAN feature to turn on the server.
Complete the following steps to manually turn on the server:
1. Review the information in “Safety” on page v.
2. Turn on all external devices, such as the monitor.
3. Plug the server power cords into the power source.
4. Press the power-control button on the front of the server.
Note: While the server is powering up, the power-on LED on the front of the
server is lit.
Chapter 3. Server power, controls, and options
39
Turning off the server
Complete the following steps to manually turn off the server:
1. Review the information in “Safety” on page v.
2. See your operating system documentation for the proper procedure to shut down
the operating system.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The
device also might have more than one power cord. To remove all electrical
current from the device, ensure that all power cords are disconnected from
the power source.
2
1
3. Press the power-control button on the front of the server. This will put the server in
Standby mode.
Note: You might need to press and hold the power-control button for more than 4
seconds to cause an immediate shutdown of the server and to force it into
Standby mode. You can use this feature if the operating system stops functioning.
4. Disconnect the server from the power source.
Note: After disconnecting all the power cords, wait approximately 15 seconds for
your system to stop running. Watch for the power-on LED on the front of
the server to stop flashing.
40
xSeries 440:Installation Guide
Standby mode
Standby mode refers to the condition in which the server is connected to an ac power
source but the server operating system is not running and all core logic is shut down
except for the service processor. In Standby mode, the server can respond to service
processor requests, such as a remote request to turn on the server. When the server
is in Standby mode, the power-on LED on the front of the server flashes (when the
server is running, the power-on LED stays on and does not flash).
You can put the server in Standby mode in any of the following ways:
•
You can press the power-control button on the server. This starts an orderly shutdown of the operating system, if this feature is supported by your operating system.
•
The server can be placed in Standby mode from the Remote Supervisor Adapter
user interface.
Complete the following steps to put the server into Standby mode:
1. See the operating system documentation for the proper procedure to shut down
the operating system.
Note: Each operating system is different. Read all the documentation about shutting down the operating system before continuing.
2. Press the power-control button on the front of the server.
Notes:
a. After you place the server in Standby mode, wait at least 5 seconds before
you turn on the server again.
b.
You might need to press and hold the power-control button for more than 4
seconds to cause an immediate shutdown of the operating system and to
force it into Standby mode. You can use this feature if the operating system
stops functioning.
Chapter 3. Server power, controls, and options
41
42
xSeries 440:Installation Guide
Chapter 4. Configuring your server
The following configuration programs are provided with your server:
•
Configuration/Setup Utility
This program is part of the basic input/output system (BIOS) code that comes with
your server. You can use this program to configure the serial connector assignment, change the drive startup sequence, set the date and time, and set passwords. See “Using the Configuration/Setup Utility program” on page 44 for more
information.
•
SCSISelect Utility
With the SCSISelect Utility program, you can configure the devices that are
attached to the SCSI controller. Use this program to change default values and to
resolve configuration conflicts. See “Using the SCSISelect utility program” on
page 44 for more information.
•
ServerGuide CD
The ServerGuide™ CD includes software setup and installation tools that are specifically designed for IBM xSeries 440 servers. If you did not purchase a preconfigured server, you can use this CD during the initial installation of your server to
configure the server hardware and to simplify your operating system installation.
The ServerGuide CD also contains a collection of application programs, which
you can install after your server is up and running. See the User’s Guide on the
IBM Documentation CD for more detailed information.
Note: If your server model came with an operating system installed, such as
Microsoft Windows 2000 Datacenter Server, see the software documentation provided with your server for configuration information.
•
Remote Supervisor Adapter configuration process
Configuration activities are also required for the Remote Supervisor Adapter. See
“Using the Remote Supervisor Adapter” on page 45 for a description of the
Remote Supervisor Adapter features. For information about cabling, configuring,
and using the Remote Supervisor Adapter to manage the server remotely, see
“Using the Remote Supervisor Adapter” on page 45 and the Remote Supervisor
Adapter User’s Guide on the IBM Documentation CD.
•
ServeRAID configuration program
This program comes with the optional ServeRAID adapters and with server models that have a ServeRAID adapter preinstalled. If the server has a ServeRAID
adapter installed, you must use the ServeRAID configuration program to define
and configure the disk-array subsystem before you install the operating system. If
your server model came with an operating system installed, your disk-array subsystem is already configured. For more information about using the ServeRAID
configuration program, see the ServeRAID information on the IBM Documentation
CD.
Note: If your server model came with an operating system installed, such as
Microsoft Windows 2000 Datacenter Server, see the software documentation provided with your server for configuration information.
© Copyright IBM Corp. 2002
43
Using the Configuration/Setup Utility program
Configuration/Setup is a menu-driven utility that is part of the BIOS code that comes
with your server. You can use it to:
•
Configure system devices and ports
•
Change the drive startup sequence
•
Enable USB keyboard and mouse support
•
Resolve configuration conflicts
•
Set the date and time
•
Set passwords and security settings
Complete the following steps to start the Configuration/Setup Utility program:
1. Turn on the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. Follow the instructions that appear on the screen.
For more information about using the Configuration/Setup Utility program, see the
section on the Configuration/Setup Utility program in the User’s Guide on the IBM
Documentation CD.
Using the SCSISelect utility program
SCSISelect is a built-in, menu-driven configuration utility program that you can use to:
•
View the default SCSI IDs
•
Locate and correct configuration conflicts
The following sections provide instructions for starting the SCSISelect Utility program.
Note: If your server has a redundant array of independent disks (RAID) adapter
installed, use the configuration method that is supplied with the RAID adapter
to view or change SCSI settings for devices attached to the adapter.
Complete the following steps to start the SCSISelect Utility program:
1. Turn on the server.
2. When the <<< Press <CTRL><A> for SCSISelect Utility! >>> prompt appears,
press Ctrl+A.
3. When the Would you like to configure the host adapter or run the SCSI
disk utility? question appears, make your selection and press Enter.
4. Use the arrow keys to select a choice from the menu.
•
Press Esc to exit the SCSISelect Utility program.
•
Press the F5 key to switch between color and monochrome modes (if your
monitor permits).
5. Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
For more information about using the SCSISelect utility program, see the section on
the SCSISelect utility program in the User’s Guide on the IBM Documentation CD.
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xSeries 440:Installation Guide
Using the ServerGuide CD
The ServerGuide CD provides state-of-the-art programs to detect the server model
and hardware options that are installed, configure the server hardware, provide device
drivers, and help install your network operating system (NOS).
Important: If your server model came with an operating system installed, such as
Microsoft Windows 2000 Datacenter Server, see the software documentation provided
with your server for configuration information. Do not use ServerGuide to install an
operating system on your server.
1. Insert the Setup and Installation CD, and restart the server.
Note: If the ServerGuide CD does not start, see “ServerGuide startup problems”
on page 48.
2. Follow the instructions on the screen to:
a. Select your language.
b.
Select your country and keyboard layout.
c.
View the Overview to learn about ServerGuide features.
d. View the README file to review installation tips about your NOS and adapter.
e. Start the setup and hardware configuration programs.
f.
Start the NOS installation. You will need your copy of the NOS CD.
Note: For information on the supported NOS versions, refer to the Setup and Installation CD label.
Using the Remote Supervisor Adapter
The Remote Supervisor Adapter is one of the products in the Advanced System Management (ASM) family. It provides around-the-clock remote access and system management of your server and supports the following:
•
Remote management regardless of the status of the server
•
Remote control of hardware and operating systems
•
Web-based management with standard Web browsers (no other software is
required)
•
Text-based user interface terminal access
The Remote Supervisor Adapter provides the following specific features:
•
Continuous health monitoring and control
•
Advanced Predictive Failure Analysis® (PFA)
•
Configurable automatic notification and alerts
•
Remote access through Ethernet, point-to-point protocol (PPP) connection, serial
port, and ASM interconnect peer-to-peer network
•
Simple Network management Protocol (SNMP)
•
Domain Name system (DNS) and Dynamic Host Configuration Protocol (DHCP)
support
•
Remote power control
•
Remote firmware update and access to critical server settings
•
Microsoft® Windows NT® and Windows® 2000 blue screen capture
Chapter 4. Configuring your server
45
•
Independent power, which enables around-the-clock access to the server even
when the server power is off
•
E-mail alerts
•
Event logs that are timestamped, saved by a battery power unit, and can be
attached to e-mail alerts
•
Redirection of the server graphical or text console
•
Access to Vital Product Data (VPD)
•
Alphanumeric or numeric pager alerts
For information about cabling, configuring, and using the Remote Supervisor Adapter
to manage the server remotely, see the User’s Guide and the Remote Supervisor
Adapter User’s Guide on the IBM Documentation CD.
Using the ServeRAID configuration programs
Note: If your server model came with an operating system installed, such as
Microsoft Windows 2000 Datacenter Server, see the software documentation
provided with your server for configuration information.
A ServeRAID adapter enables you to use multiple physical SCSI hard-disk drives as
logical drives, operating as a disk array. To enable you to configure the ServeRAID
controller, the adapter comes with a CD containing the ServeRAID Manager program
and the ServeRAID Mini-Configuration program. For details about using these programs, see the documentation that comes with the ServeRAID adapter.
46
xSeries 440:Installation Guide
Chapter 5. Solving problems
This section provides basic troubleshooting information to help you resolve some
common problems that might occur while setting up your server.
If you cannot locate and correct the problem using the information in this section, refer
to the Troubleshooting Guide on the IBM xSeries Documentation CD for more information.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
•
POST beep codes
The power-on self-test beep codes indicate the detection of a problem.
— One beep indicates successful completion of POST.
— More than one beep indicates that POST detected a problem. Error messages also appear during startup if POST detects a hardware-configuration
problem.
See “POST beep code descriptions” and the Troubleshooting Guide on the IBM
xSeries Documentation CD for more information.
•
Troubleshooting charts
These charts list problem symptoms and steps to correct the problems. See the
“Troubleshooting charts” on page 49 for more information.
•
Diagnostic programs and error messages
The system diagnostic programs are provided in ROM. These programs test the
major components of your server.
Note: Refer to the Troubleshooting Guide on the IBM xSeries Documentation CD
for more information.
•
Light Path Diagnostics feature
Use the Light Path Diagnostics feature to identify system errors quickly.
POST beep code descriptions
One beep
Indicates successful completion of POST.
Repeating long beeps
Indicates that a memory error has occurred. Ensure that all DIMMs are correctly
installed.
One long beep and two short beeps
Indicates that a video error has occurred and the BIOS code cannot initialize the video
screen to display any additional information.
© Copyright IBM Corp. 2002
47
ServerGuide startup problems
Look for the symptom in the left column of the chart. Probable solutions to the problem
are in the right column.
Note: If your server model came with an operating system installed, such as
Microsoft Windows 2000 Datacenter Server, see the software documentation
provided with your server for configuration information.
Table 1. ServerGuide startup problems
Setup
Suggested action
Setup and Installation
CD will not start.
•
•
ServeRAID program
cannot view all installed
drives - or - cannot
install NOS.
If you installed an optional ServeRAID adapter:
The Operating System
Installation program
continuously loops.
Free up more space on the hard disk drive.
ServerGuide will not
start your NOS CD.
Ensure that the NOS CD you have is supported by ServerGuide. See the Setup and
Installation CD label for a list of NOS versions supported.
Cannot install NOS option is grayed out.
Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system
partition is not present. Run the ServerGuide setup and configuration program and ensure
that setup is complete
48
•
•
Ensure that the system is a supported server with a startable (bootable) CD-ROM drive.
If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first in
the boot sequence.
Ensure that there are no duplicate SCSI IDs or IRQ assignments.
Ensure that the hard disk drive is connected properly.
xSeries 440:Installation Guide
Troubleshooting charts
You can use the troubleshooting charts in this section to find solutions to problems
that have definite symptoms.
Attention: If diagnostic error messages appear that are not listed in the following
tables, make sure that your system has the latest level of BIOS code installed.
Refer to the Troubleshooting Guide on the IBM xSeries Documentation CD for more
detailed information about testing the system. If you have run the diagnostic test programs or if running the tests does not reveal the problem, call for service.
Look for the symptom in the left column of the chart. Instructions and probable solutions to the problem are in the right column. If you have just added new software or a
new option and your system is not working, do the following before using the troubleshooting charts:
•
Remove the software or device that you just added.
•
Run the diagnostic tests to determine if your system is running correctly.
•
Reinstall the new software or new device.
Table 2. Troubleshooting charts
Device
CD-ROM drive
CD-ROM drive is not
recognized.
Diskette drive
Diskette drive in-use light stays
on, or the system bypasses the
diskette drive.
Suggested action
Verify that:
1.
The primary IDE channel is enabled in the Configuration/Setup Utility program.
2.
All cables and jumpers are installed correctly.
3.
The correct device driver is installed for the CD-ROM drive.
If there is a diskette in the drive, verify that:
1.
2.
3.
4.
The diskette drive is enabled in the Configuration/Setup Utility program.
The diskette is good and not damaged. (Try another diskette if you have one.)
The diskette contains the necessary files to start the system.
Your software program is working properly.
If the diskette drive in-use light stays on, or the system continues to bypass the
diskette drive, call for service.
Other devices
Call for service.
Problems such as broken cover
locks or indicator lights not
working.
Intermittent problems
A problem occurs only
occasionally and is difficult to
detect.
Verify that:
1.
2.
3.
All cables and cords are connected securely to the rear of the system and
attached options.
When the system is turned on, air is flowing from the rear of the system at the fan
grille. If there is no air flow, the fan is not working. This causes the system to
overheat and shut down.
Ensure that the SCSI bus and devices are configured correctly and that the last
external device in each SCSI chain is terminated correctly.
If the items above are correct, call for service.
Keyboard, mouse, or
pointing-device
All or some keys on the
keyboard do not work.
1.
2.
3.
Make sure that the keyboard cable is properly connected to the system.
Make sure that the system and the monitor are turned on.
Try using another keyboard.
If the problem remains, call for service.
Chapter 5. Solving problems
49
Table 2. Troubleshooting charts (continued)
Device
The mouse or pointing device
does not work.
Suggested action
1.
2.
Verify that the mouse or pointing-device cable is securely connected and the
device drivers are installed correctly.
Try using another mouse or pointing device.
If the problem remains, call for service.
USB Keyboard, mouse, or
pointing-device
All or some keys on the
keyboard do not work.
1.
2.
3.
4.
Make sure that the keyboard USB cable is properly connected to the system.
Make sure that the system and the monitor are turned on.
Ensure that the USB mouse and keyboard support are enabled in BIOS.
Try using another keyboard.
If the problem remains, call for service.
The USB mouse or USB
pointing device does not work.
1.
2.
3.
4.
Make sure that the mouse or pointing-device USB cable is properly connected to
the system.
Make sure that the system and the monitor are turned on.
Ensure that the USB mouse and keyboard support are enabled in BIOS.
Try using another mouse or pointing-device.
If the problem remains, call for service.
Memory
The amount of memory
displayed is less than the
amount of memory installed.
Verify that:
1.
2.
3.
4.
The memory modules are seated properly.
You have installed the correct type of memory.
If you changed the memory, you must update the memory configuration with the
Configuration/Setup Utility program.
All banks of memory on the DIMMs are enabled. The system might have
automatically disabled a DIMM bank if it detected a problem, or a DIMM bank
could have been manually disabled.
If the items above are correct and the screen remains blank, call for service.
Monitor
The monitor works when you
turn on the system, but goes
blank when you start some
application programs.
Verify that:
1.
The primary monitor cable is connected to the video port.
2.
You installed the necessary device drivers for the applications.
Some IBM monitors have their own self-tests. If you suspect a problem with your
monitor, refer to the information that comes with the monitor for adjusting and testing
instructions.
If you still cannot find the problem, call for service.
The screen is blank.
Verify that:
1.
2.
3.
The system power cord is plugged into the server and a working electrical outlet.
The monitor cables are connected properly.
The monitor is turned on and the brightness and contrast controls are adjusted
correctly.
If the items above are correct and the screen remains blank, call for service.
Only the cursor appears.
50
xSeries 440:Installation Guide
Call for service.
Table 2. Troubleshooting charts (continued)
Device
Wavy, unreadable, rolling,
distorted screen, or screen
jitter.
Suggested action
If the monitor self-tests show the monitor is working properly, consider the location of
the monitor. Magnetic fields around other devices (such as transformers, appliances,
fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable,
rolling, or distorted screen images. If this happens, turn off the monitor. (Moving a
color monitor while it is turned on might cause screen discoloration.) Then move the
device and the monitor at least 305 mm (12 in.) apart. Turn on the monitor.
Notes:
1.
To prevent diskette drive read/write errors, be sure the distance between
monitors and diskette drives is at least 76 mm (3 in.).
2.
Non-IBM monitor cables might cause unpredictable problems.
3.
An enhanced monitor cable with additional shielding is available for the 9521 and
9527 monitors. For information about the enhanced monitor cable, see your IBM
reseller or IBM marketing representative.
If the problem remains, call for service.
Wrong characters appear on
the screen.
If the wrong language is displayed, update the BIOS code with the correct language.
If the problem remains, call for service.
Option
An IBM option that was just
installed does not work.
Verify that:
1.
2.
3.
4.
5.
The option is designed for the server. Refer to the “Server Support” flowchart on
the inside of the front cover for information about obtaining ServerProven
compatibility information from the World Wide Web.
You followed the installation instructions that came with the option.
The option is installed correctly.
You have not loosened any other installed options or cables.
You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
If the problem remains, call for service.
An IBM option that used to work
does not work now.
Verify that all of the option hardware and cable connections are secure.
If the option comes with its own test instructions, use those instructions to test the
option.
If the failing option is a SCSI option, verify that:
1.
2.
3.
The cables for all external SCSI options are connected correctly.
The last option in each SCSI chain, or the end of the SCSI cable, is terminated
correctly.
All external SCSI options are turned on. You must turn on external SCSI options
before turning on the server.
If the problem remains, call for service.
Power
The system does not power on.
Verify that:
1.
2.
3.
4.
5.
The power cables are properly connected to the server.
The electrical outlet functions properly.
The type of memory installed is correct.
If you just installed an option, remove it, and restart the server. If the server now
turns on, you might have installed more options than the power supply supports.
The LEDs on the power supply are on.
If the problem remains, call for service.
Chapter 5. Solving problems
51
Table 2. Troubleshooting charts (continued)
Device
Suggested action
Serial port
Verify that:
The number of serial ports
identified by the operating
system is less than the number
of serial ports installed.
1.
2.
Each port is assigned a unique address by the Configuration/Setup Utility
program and none of the serial ports are disabled.
The serial-port adapter, if you installed one, is seated properly.
If the problem remains, call for service.
A serial device does not work.
Verify that:
1.
2.
The device is compatible with the server.
The serial port is enabled and is assigned a unique address.
If the problem remains, call for service.
Software
To determine if problems are caused by the software, verify that:
Suspected software problem.
1.
Your system has the minimum memory requirements needed to use the software.
For memory requirements, refer to the information that comes with the software.
Note:
2.
3.
4.
If you have just installed an adapter or memory, you might have a
memory address conflict.
The software is designed to operate on your system.
Other software works on your system.
The software that you are trying to use works on another system.
If you received any error messages when using the software program, refer to the
information that comes with the software for a description of the messages and
solutions to the problem.
If the items above are correct and the problem remains, contact your place of
purchase.
Universal Serial Bus (USB)
ports
Verify that:
1.
A USB device does not work.
You are not trying to use a USB device during POST, if you have a standard (nonUSB) keyboard attached to the keyboard port.
Note:
2.
3.
If a standard (non-USB) keyboard is attached to the keyboard port, then
the USB is disabled and the USB device might not work during POST.
The correct USB device driver is installed.
Your operating system supports USB devices.
If the problem remains, call for service.
Light Path Diagnostics feature overview
If the System Error light on the operator information panel on the front of the server is
on, one or more LEDs inside the server might be on. Use the Light Path Diagnostics
panel to identify the type of error that occurred.
For LED locations, see the illustration on page 53.
You can use the Light Path Diagnostics feature in your server to quickly identify the
type of system error that occurred. The Light Path Diagnostics panel is located on the
system board, just behind PCI adapter slot 1. When you press the Light Path Diagnostics button, the LED on the top-right corner of the panel will illuminate. This shows
that the diagnostic circuitry is working correctly.
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xSeries 440:Installation Guide
Your server is designed so that any LEDs that have illuminated, can be illuminated
again without ac power after you open the cover. This feature helps you isolate a
problem if an error causes the server to shut down. See “Light Path Diagnostics table”
on page 55.
Important: You have up to 12 hours to use the Light Path Diagnostic LEDs after ac
power has been removed from the server. After 12 hours, you must power-on the
server again to be able to use the Light Path Diagnostic LEDs to help locate system
errors.
To view the LEDs when the server cover has been opened:
1. Turn off the server and all peripheral devices; then, disconnect all external cables
from the server.
2. Slide the server out of the rack cabinet.
3. Open the top cover.
4. Press and hold the Light Path Diagnostics (blue) button on the diagnostics panel.
The LEDs will be illuminated while the button is pressed.
Note: You can illuminate the LEDs for a maximum of two minutes. After that
time, the circuit that powers the LEDs is exhausted.
5. Close the cover on the server; then, slide the server into the rack cabinet and
connect all external cables. For more information, see “Completing the installation” on page 29 for instructions.
The following illustration shows the LEDs on the diagnostics panel on the system
board. See “Light Path Diagnostics table” on page 55 for information on identifying
problems using these LEDs.
Chapter 5. Solving problems
53
Identifying problems using the Light Path Diagnostics
This section provides the information needed to identify problems that might arise during installation using the Light Path Diagnostic feature.
The diagnostic panel: The diagnostics panel should be the first place you look
for help in identifying problems. If a system error occurs, the system error light on the
front of this panel is lit. Press the front of the panel to open it and look for any lit LEDs.
These lit LEDs can help you identify the possible cause of the error. Make a note of
any LEDs that are lit, then close the panel.
LEDs on the top of the server: Another location you can use to find an error
is on the top of the server. After viewing the diagnostic panel, pull the server out and
view the top cover. In the center of the top cover is a set of 6 LEDs and the system service labels. The numbers next to the LEDs correspond to the numbers located on the
system service label. Note the lit LED, and refer to the numbered block on the system
service label that corresponds to the lit LED. Then, follow the instructions, if any, in the
numbered block.
LEDs on the SMP Modules and system boards: To locate the actual
component that caused the error, you must locate the lit LED next to that component.
For example:
A system error has occurred and you have noted that the CPU LED is lit on the diagnostic panel. Referring to the LEDs on the top cover, you see that LED #2 is lit. You
then locate the panel on the system service label with the number 2 on it. In this case,
the instructions in the panel tell you to remove the lower SMP Expansion Module. This
tells you that the problem occurred with one of the microprocessors in the lower SMP
Module. Follow the instructions to remove the lower SMP Module; then, remove the
cover from the SMP Module. Located near the edge connectors on the circuit board is
the light-path capacitor switch. Press and hold the switch until you locate the lit LED
next to the defective microprocessor. Follow the instructions in the Option Installation
Guide on the IBM Documentation CD to remove and replace the microprocessor.
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xSeries 440:Installation Guide
Light Path Diagnostics table
The system-error LED on the operator information panel is lit when certain system
errors occur. If the system-error LED on your server is lit, use the following table to
help determine the cause of the error and the action you should take.
Table 3. Light Path Diagnostics
Lit LED on
diagnostics
panel
Cause
Action
None
An error has occurred and cannot be isolated,
or the ASM processor has failed.
An error has occurred that is not represented by
a Light Path Diagnostics LED. Check the
system error log for more information about the
error.
PS
Power supply has failed.
Have the system serviced.
TEMP
The system temperature has exceeded a
threshold level.
1.
Check to see if a fan has failed. If it has,
replace the fan.
2.
Make sure the room temperature is not too
hot. (See “Features and specifications” on
page 2 for temperature information.)
If the problem remains, have the system
serviced.
FAN
A fan has failed or is operating too slowly.
Note:
SP
A failing fan can also cause the TEMP
LED to be on.
The service processor has failed.
Check the LEDs on the fans and replace the
indicated fan.
Remove ac power from the server and then
restart the server.
If the problem remains, have the system
serviced.
MEM
CPU
A memory error occurred.
One of the microprocessors has failed.
1.
Check the DIMM failure LEDs on the
system board.
2.
Replace the DIMM indicated by the lit DIMM
failure LED.
1.
Check the microprocessor failure LEDs on
the system board.
2.
If a microprocessor failure LED is on, make
sure the microprocessor is installed
correctly. (See the Option Installation Guide
on the IBM xSeries Documentation CD for
installation instructions).
If the problem remains, have the system
serviced.
VRM
One of the VRMs on one of the SMP Expansion
Module boards has failed.
Remove ac power from the server and then
restart the server.
If the problem remains, have the system
serviced.
Chapter 5. Solving problems
55
Table 3. Light Path Diagnostics (continued)
Lit LED on
diagnostics
panel
PCI
Cause
An error occurred on a PCI bus.
Action
1.
Check the error log for additional
information.
2.
If you cannot isolate the failing adapter from
the information in the error log, try to
determine the failing adapter by removing
one adapter at a time from the failing PCI-X
bus and restarting the server after each
adapter is removed.
If the problem remains, have the system
serviced.
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xSeries 440:Installation Guide
Chapter 6. Getting help and technical assistance
If you need help, service, or technical assistance or just want more information about
IBM products, you will find a wide variety of sources available from IBM to assist you.
This appendix contains information about where to go for additional information about
IBM and IBM products, what to do if you experience a problem with your xSeries or
IntelliStation® system, and whom to call for service, if it is necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the problem
yourself:
•
Check all cables to make sure that they are connected.
•
Check the power switches to make sure that the system is turned on.
•
Use the troubleshooting information in your system documentation, and use the
diagnostic tools that come with your system.
•
Go to the IBM Support Web site at http://www.ibm.com/pc/support/ to check for
technical information, hints, tips, and new device drivers.
•
Use an IBM discussion forum on the IBM Web site to ask questions.
You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the publications that are
provided with your system and software. The information that comes with your system
also describes the diagnostic tests that you can perform. Most xSeries and IntelliStation systems, operating systems, and programs come with information that contains
troubleshooting procedures and explanations of error messages and error codes. If
you suspect a software problem, see the information for the operating system or program.
Using the documentation
Information about your IBM xSeries or IntelliStation system and preinstalled software,
if any, is available in the documentation that comes with your system. That documentation includes printed books, online books, README files, and help files. See the
troubleshooting information in your system documentation for instructions for using the
diagnostic programs. The troubleshooting information or the diagnostic programs
might tell you that you need additional or updated device drivers or other software.
IBM maintains pages on the World Wide Web where you can get the latest technical
information and download device drivers and updates. To access these pages, go to
http://www.ibm.com/pc/support/ and follow the instructions. Also, you can order publications through the IBM Publications Ordering System at http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.
Getting help and information from the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about IBM
xSeries and IntelliStation products, services, and support. The address for IBM
xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation information is http://www.ibm.com/pc/intellistation/.
You can find service information for your IBM products, including supported options, at
http://www.ibm.com/pc/support/. If you click Profile from the support page, you can
© Copyright IBM Corp. 2002
57
create a customized support page. The support page has many sources of information and ways for you to solve problems, including:
•
Diagnosing problems, using the IBM Online Assistant
•
Downloading the latest device drivers and updates for your products
•
Viewing Frequently Asked Questions (FAQ)
•
Viewing hints and tips to help you solve problems
•
Participating in IBM discussion forums
•
Setting up e-mail notification of technical updates about your products
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with xSeries servers, IntelliStation workstations,
and appliances. For information about which products are supported by Support Line
in your country or region, go to http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, go to
http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support
telephone numbers.
Hardware service and support
You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. Go to http://www.ibm.com/planetwide/ for support telephone numbers.
In the U.S. and Canada, hardware service and support is available 24 hours a day, 7
days a week. In the U.K., these services are available Monday through Friday, from 9
a.m. to 6 p.m.
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xSeries 440:Installation Guide
Appendix A. Warranty information
Warranty information
This section contains information about your warranty period and the service and support that are provided by your warranty.
Warranty period
The warranty period varies by machine type and country or region.
Contact your place of purchase for warranty service information. Some IBM Machines
are eligible for on-site warranty service depending on the country or region where service is performed.
Prior to on-site warranty service, you are required to go through problem determination with an IBM service specialist call center technician.
A warranty period of 3 years on parts and 1 year on labor means that IBM will provide
warranty service without charge for:
1. parts and labor during the first year of the warranty period
2. parts only, on an exchange basis, in the second and third years of the warranty
period. IBM will charge you for any labor it provides in performance of the repair or
replacement.
The IBM Machine Warranties Web site at http://www.ibm.com/servers/support/machine_warranties/ contains a worldwide overview of the IBM Statement of Limited Warranty for IBM Machines, a glossary of terms used in the Statement of Limited
Warranty, Frequently Asked Questions (FAQ), and links to Product Support Web
pages. The IBM Statement of Limited Warranty is available from this Web site in 29
languages in Portable Document Format (PDF).
Machine - IBM Eserver xSeries 440
Country or region
Warranty period
Service delivery method
All
1 year
On-site
Problem determination: Prior to on-site warranty service, you are required to
go through problem determination with an IBM service specialist call center technician. The service specialist will run diagnostic tests on the hardware and check the
software.
Running diagnostics: The IBM service specialist will help you determine whether
your equipment is functioning as specified. It might be necessary to isolate the failing
xSeries, Netfinity®, or IntelliStation system; IBM component; or both from any active
production environment to run diagnostics and perform defect-isolation programs. You
are responsible for making the system, IBM component, or both available for running
diagnostics and defect-isolation programs.
Checking software: The IBM service specialist will help you ensure that the correct
BIOS code, firmware, device drivers, and other supporting IBM software are installed
and correctly configured. It might be necessary to manually gather information about
the relevant software levels or run IBM-approved utility programs to gather this information. It might be necessary to isolate the failing system from any active production
© Copyright IBM Corp. 2002
59
environment to gather this information. You are responsible, with assistance from the
service specialist, for gathering this information. The IBM Statement of Limited Warranty does not include on-site assistance with this activity.
Warranty service and support: With the original purchase of an IBM xSeries
or IntelliStation system, you have access to extensive service and support. During the
IBM Machine warranty period, you may call IBM or your reseller for problem-determination assistance under the terms of the IBM Statement of Limited Warranty.
The following services are available during the warranty period:
•
Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to
fix the problem.
•
IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service, either on-site or at an IBM service center as determined by
IBM.
•
Engineering Change management - Occasionally, there might be changes that
are required after a product has been shipped from IBM. In those instances, IBM
will make Engineering Changes (ECs) available that apply to your hardware.
•
Customer replaceable units (CRUs) - Some parts of IBM xSeries and IntelliStation systems are designated as customer replaceable units. IBM ships CRUs to
you for replacement by you. CRUs include keyboards, monitors, memory, diskette
drives, hard disk drives, and mice (this list is not inclusive of all CRUs).
The following items are not covered under warranty service:
•
Replacement or use of non-IBM parts. All IBM parts contain a 7-character identification in the format IBM FRU XXXXXXX.
•
Identification of software problem sources.
•
Installation of customer replaceable units (CRUs).
•
Installation and configuration of BIOS code, firmware, or device drivers that are
designated as customer installable.
See the IBM Statement of Limited Warranty for a full explanation of IBM warranty
terms. Be sure to retain your proof of purchase to obtain warranty service.
Please have the following information ready when you call:
•
The machine type and model of your IBM hardware product (if available)
•
Serial numbers of your IBM hardware products
•
A description of the problem
•
The exact wording of any error messages
•
Hardware and software configuration information
International Warranty Service: If you travel with your xSeries or IntelliStation system or relocate it to a country or region where your system is sold and serviced by IBM or IBM resellers authorized to perform warranty service, International
Warranty Service (IWS) is available during the warranty period. Eligible IBM systems
are identified by their four-digit machine types.
You can obtain IWS through the service delivery method (such as depot, carry-in, or
on-site) provided in the servicing country or region. Service methods and procedures
vary by country or region, and some service or parts might not be available in all countries and regions. Service centers in certain countries or regions might not be able to
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xSeries 440:Installation Guide
service all models of a particular machine type. In addition, some countries or regions
might have fees and restrictions that apply at the time of service.
To determine whether your system is eligible for IWS, go to
http://www.ibm.com/pc/support/ and click Warranty lookup.
Purchasing additional services: During and after the warranty period, you
can purchase additional services, such as support for IBM and non-IBM hardware,
operating systems, and application programs; network setup and configuration;
upgraded or extended hardware repair services; and custom installations. Service
availability and service name might vary by country or region.
For more information about these services, contact your IBM marketing representative.
Appendix A. Warranty information
61
IBM Statement of Limited Warranty
Z125-4753-06 8/2000
Part 1 - General Terms: This Statement of Limited Warranty includes Part 1 General Terms and Part 2 - Country-unique Terms. The terms of Part 2 replace or
modify those of Part 1. The warranties provided by IBM in this Statement of Limited
Warranty apply only to Machines you purchase for your use, and not for resale, from
IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term
“Machine” does not include any software programs, whether pre-loaded with the
Machine, installed subsequently or otherwise. Unless IBM specifies otherwise, the following warranties apply only in the country where you acquire the Machine. Nothing in
this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived or limited by contract. If you have any questions, contact IBM or your
reseller.
The IBM Warranty for Machines: IBM warrants that each Machine 1) is free from
defects in materials and workmanship and 2) conforms to IBM's Official Published
Specifications (“Specifications”). The warranty period for a Machine is a specified,
fixed period commencing on its Date of Installation. The date on your sales receipt is
the Date of Installation unless IBM or your reseller informs you otherwise.
If a Machine does not function as warranted during the warranty period, and IBM or
your reseller are unable to either 1) make it do so or 2) replace it with one that is at
least functionally equivalent, you may return it to your place of purchase and your
money will be refunded.
Extent of Warranty: The warranty does not cover the repair or exchange of a
Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for
which IBM is not responsible. The warranty is voided by removal or alteration of
Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE
WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY
AFTER THAT PERIOD.
Items Not Covered by Warranty: IBM does not warrant uninterrupted or error-free
operation of a Machine. Any technical or other support provided for a Machine under
warranty, such as assistance via telephone with “how-to” questions and those regarding Machine set-up and installation, will be provided WITHOUT WARRANTIES OF
ANY KIND.
Warranty Service: To obtain warranty service for a Machine, contact IBM or your
reseller. If you do not register your Machine with IBM, you may be required to present
proof of purchase.
During the warranty period, IBM or your reseller, if approved by IBM to provide warranty service, provides without charge certain types of repair and exchange service to
keep Machines in, or restore them to, conformance with their Specifications. IBM or
your reseller will inform you of the available types of service for a Machine based on its
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xSeries 440:Installation Guide
country of installation. At its discretion, IBM or your reseller will 1) either repair or
exchange the failing Machine and 2) provide the service either at your location or a
service center. IBM or your reseller will also manage and install selected engineering
changes that apply to the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units (called
“CRUs”), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to you for
replacement by you. You must return all defective CRUs to IBM within 30 days of your
receipt of the replacement CRU. You are responsible for downloading designated
Machine Code and Licensed Internal Code updates from an IBM Internet Web site or
from other electronic media, and following the instructions that IBM provides.
When warranty service involves the exchange of a Machine or part, the item IBM or
your reseller replaces becomes its property and the replacement becomes yours. You
represent that all removed items are genuine and unaltered. The replacement may not
be new, but will be in good working order and at least functionally equivalent to the
item replaced. The replacement assumes the warranty service status of the replaced
item. Many features, conversions, or upgrades involve the removal of parts and their
return to IBM. A part that replaces a removed part will assume the warranty service
status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.
You also agree to
1. ensure that the Machine is free of any legal obligations or restrictions that prevent
its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the problem determination, problem analysis, and service request procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to your facilities to permit them to fulfill their obligations; and
d. inform IBM or your reseller of changes in a Machine's location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation
charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary or
personal information contained in a Machine which you return to IBM or your reseller
for any reason. You should remove all such information from the Machine prior to its
return.
Limitation of Liability: Circumstances may arise where, because of a default on
IBM's part or other liability, you are entitled to recover damages from IBM. In each
such instance, regardless of the basis on which you are entitled to claim damages
from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), except for any liability that cannot be waived or limited by applicable
laws, IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property and tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if recurring, 12
months' charges apply) for the Machine that is subject of the claim. For purposes
of this item, the term “Machine” includes Machine Code and Licensed Internal
Code.
Appendix A. Warranty information
63
This limit also applies to IBM's suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING: 1)
THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE
UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR
RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES
OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES, LOST PROFITS OR
LOST SAVINGS, EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS
INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Governing Law: Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to govern, interpret, and enforce all of your and
IBM’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Agreement, without regard to conflict of law principles.
Part 2 - Country-unique Terms: AMERICAS
BRAZIL
Governing Law: The following is added after the first sentence:
Any litigation arising from this Agreement will be settled exclusively by the court of Rio
de Janeiro.
NORTH AMERICA
Warranty Service: The following is added to this Section:
To obtain warranty service from IBM in Canada or the United States, call 1-800-IBMSERV (426-7378).
CANADA
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited to
the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this Section:
Where IBM is in breach of a condition or warranty implied by the Trade Practices Act
1974 or other similar legislation, IBM's liability is limited to the repair or replacement of
the goods or the supply of equivalent goods. Where that condition or warranty relates
to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily
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xSeries 440:Installation Guide
acquired for personal, domestic or household use or consumption, then none of the
limitations in this paragraph apply.
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of the State of New York.
The following is added to this Section:
Disputes and differences arising out of or in connection with this Agreement shall be
finally settled by arbitration which shall be held in Singapore in accordance with the
rules of the International Chamber of Commerce (ICC). The arbitrator or arbitrators
designated in conformity with those rules shall have the power to rule on their own
competence and on the validity of the Agreement to submit to arbitration. The arbitration award shall be final and binding for the parties without appeal and the arbitral
award shall be in writing and set forth the findings of fact and the conclusions of law.
All proceedings shall be conducted, including all documents presented in such proceedings, in the English language. The number of arbitrators shall be three, with each
side to the dispute being entitled to appoint one arbitrator.
The two arbitrators appointed by the parties shall appoint a third arbitrator before proceeding upon the reference. The third arbitrator shall act as chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the ICC.
Other vacancies shall be filled by the respective nominating party. Proceedings shall
continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of
the date the other party appoints its, the first appointed arbitrator shall be the sole
arbitrator, provided that the arbitrator was validly and properly appointed.
The English language version of this Agreement prevails over any other language version.
HONG KONG AND MACAU
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:
laws of Hong Kong Special Administrative Region.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this Section:
1. liability for bodily injury (including death) or damage to real property and tangible
personal property will be limited to that caused by IBM's negligence;
2. as to any other actual damage arising in any situation involving nonperformance
by IBM pursuant to, or in any way related to the subject of this Statement of Limited Warranty, IBM's liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim.
JAPAN
Appendix A. Warranty information
65
Governing Law: The following sentence is added to this Section:
Any doubts concerning this Agreement will be initially resolved between us in good
faith and in accordance with the principle of mutual trust.
NEW ZEALAND
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of
any goods which IBM provides, if you require the goods for the purposes of a business
as defined in that Act.
Limitation of Liability: The following is added to this Section:
Where Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this Section are subject to the limitations in that Act.
PEOPLE'S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces this Section:
Both you and IBM consent to the application of the laws of the State of New York
(except when local law requires otherwise) to govern, interpret, and enforce all your
and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the
subject matter of this Agreement, without regard to conflict of law principles.
Any disputes arising from or in connection with this Agreement will first be resolved by
friendly negotiations, failing which either of us has the right to submit the dispute to the
China International Economic and Trade Arbitration Commission in Beijing, the PRC,
for arbitration in accordance with its arbitration rules in force at the time. The arbitration tribunal will consist of three arbitrators. The language to be used therein will be
English and Chinese. An arbitral award will be final and binding on all the parties, and
will be enforceable under the Convention on the Recognition and Enforcement of Foreign Arbitral Awards (1958).
The arbitration fee will be borne by the losing party unless otherwise determined by
the arbitral award.
During the course of arbitration, this Agreement will continue to be performed except
for the part which the parties are disputing and which is undergoing arbitration.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased from
IBM or an IBM reseller.
Warranty Service: If you purchase an IBM Machine in Austria, Belgium, Denmark,
Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United
Kingdom, you may obtain warranty service for that Machine in any of those countries
from either (1) an IBM reseller approved to perform warranty service or (2) from IBM. If
you purchase an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan, Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of
Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia,
or Ukraine, you may obtain warranty service for that Machine in any of those countries
from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.
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xSeries 440:Installation Guide
If you purchase an IBM Machine in a Middle Eastern or African country, you may
obtain warranty service for that Machine from the IBM entity within the country of purchase, if that IBM entity provides warranty service in that country, or from an IBM
reseller, approved by IBM to perform warranty service on that Machine in that country.
Warranty service in Africa is available within 50 kilometers of an IBM authorized service provider. You are responsible for transportation costs for Machines located outside 50 kilometers of an IBM authorized service provider.
Governing Law: The applicable laws that govern, interpret and enforce rights, duties,
and obligations of each of us arising from, or relating in any manner to, the subject
matter of this Statement, without regard to conflict of laws principles, as well as Country-unique terms and competent court for this Statement are those of the country in
which the warranty service is being provided, except that in 1) Albania, Bosnia-Herzegovina, Bulgaria, Croatia, Hungary, Former Yugoslav Republic of Macedonia, Romania, Slovakia, Slovenia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan,
Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan, the
laws of Austria apply; 2) Estonia, Latvia, and Lithuania, the laws of Finland apply; 3)
Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic,
Chad, Congo, Djibouti, Democratic Republic of Congo, Equatorial Guinea, France,
Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Mali, Mauritania,
Morocco, Niger, Senegal, Togo, and Tunisia, this Agreement will be construed and the
legal relations between the parties will be determined in accordance with the French
laws and all disputes arising out of this Agreement or related to its violation or execution, including summary proceedings, will be settled exclusively by the Commercial
Court of Paris; 4) Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia,
Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman,
Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania,
Uganda, United Arab Emirates, United Kingdom, West Bank/Gaza, Yemen, Zambia,
and Zimbabwe, this Agreement will be governed by English Law and disputes relating
to it will be submitted to the exclusive jurisdiction of the English courts; and 5) in
Greece, Israel, Italy, Portugal, and Spain any legal claim arising out of this Statement
will be brought before, and finally settled by, the competent court of Athens, Tel Aviv,
Milan, Lisbon, and Madrid, respectively.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA AND GERMANY
The IBM Warranty for Machines: The following replaces the first sentence of the first
paragraph of this Section:
The warranty for an IBM Machine covers the functionality of the Machine for its normal
use and the Machine's conformity to its Specifications.
The following paragraphs are added to this Section:
The minimum warranty period for Machines is six months. In case IBM or your reseller
is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far
as justified by the reduced value of the unrepaired Machine or ask for a cancellation of
the respective agreement for such Machine and get your money refunded.
Extent of Warranty: The second paragraph does not apply.
Warranty Service: The following is added to this Section:
During the warranty period, transportation for delivery of the failing Machine to IBM will
be at IBM's expense.
Limitation of Liability: The following paragraph is added to this Section:
The limitations and exclusions specified in the Statement of Limited Warranty will not
Appendix A. Warranty information
67
apply to damages caused by IBM with fraud or gross negligence and for express warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual terms in
cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this Section:
as to any other actual direct damages, IBM's liability will be limited to the total amount
you paid for the Machine that is the subject of the claim. For purposes of this item, the
term “Machine” includes Machine Code and Licensed Internal Code.
Applicability of suppliers and resellers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first paragraph of this Section:
In such instances, regardless of the basis on which you are entitled to claim damages
from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
IRELAND
Extent of Warranty: The following is added to this Section:
Except as expressly provided in these terms and conditions, all statutory conditions,
including all warranties implied, but without prejudice to the generality of the foregoing
all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply
of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces items one and two of the first paragraph of this Section:
1. death or personal injury or physical damage to your real property solely caused by
IBM's negligence; and
2. the amount of any other actual direct damages, up to 125 percent of the charges (if
recurring, the 12 months' charges apply) for the Machine that is the subject of the
claim or which otherwise gives rise to the claim.
Applicability of suppliers and resellers (unchanged).
The following paragraph is added at the end of this Section:
IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
ITALY
Limitation of Liability: The following replaces the second sentence in the first paragraph:
In each such instance unless otherwise provided by mandatory law, IBM is liable for
no more than:
1. (unchanged)
2. as to any other actual damage arising in all situations involving nonperformance by
IBM pursuant to, or in any way related to the subject matter of this Statement of Warranty, IBM's liability, will be limited to the total amount you paid for the Machine that is
the subject of the claim.
Applicability of suppliers and resellers (unchanged).
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xSeries 440:Installation Guide
The following replaces the third paragraph of this Section:
Unless otherwise provided by mandatory law, IBM and your reseller are not liable for
any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or
your reseller is informed of their possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this Section:
IBM's entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be
limited to the charge paid by you for the individual Machine that is the subject of your
claim from IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of
this Section:
1. death or personal injury or physical damage to your real property solely caused by
IBM's negligence;
2. the amount of any other actual direct damages or loss, up to 125 percent of the
charges (if recurring, the 12 months' charges apply) for the Machine that is the
subject of the claim or which otherwise gives rise to the claim;
The following item is added to this paragraph:
3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or
Section 2 of the Supply of Goods and Services Act 1982.
Applicability of suppliers and resellers (unchanged).
The following is added to the end of this Section:
IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
Appendix A. Warranty information
69
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xSeries 440:Installation Guide
Appendix B. Notices
This publication was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the products
and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program,
or service may be used. Any functionally equivalent product, program, or service that
does not infringe any IBM intellectual property right may be used instead. However, it
is the user’s responsibility to evaluate and verify the operation of any non-IBM product,
program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or the program(s) described in this publication at any
time without notice.
Any references in this publication to non-IBM Web sites are provided for convenience
only and do not in any manner serve as an endorsement of those Web sites. The
materials at those Web sites are not part of the materials for this IBM product, and use
of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Edition notice
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION, 2002.
All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
© Copyright IBM Corp. 2002
71
Trademarks
The following terms are trademarks of International Business Machines Corporation in
the United States, other countries, or both:
Active Memory
PS/2
Active PCI
ServeRAID
Active PCI-X
ServerGuide
Alert on LAN
ServerProven
C2T Interconnect
TechConnect
Chipkill
Tivoli
EtherJet
Tivoli Enterprise
e-business logo
Update Connector
FlashCopy
Wake on LAN
IBM
XA-32
Light Path Diagnostics
XA-64
NetBAY
X-Architecture
Netfinity
XceL4
NetView
XpandOnDemand
OS/2 WARP
xSeries
Predictive Failure Analysis
Lotus, Lotus Notes, SmartSuite, and Domino are trademarks of Lotus Development
Corporation and/or IBM Corporation in the United States, other countries, or both.
Intel, Celeron, LANDesk, MMX, NetBurst, Pentium, Pentium II Xeon, Pentium III Xeon,
and Xeon are trademarks of Intel Corporation in the United States, other countries, or
both.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the
United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds.
Other company, product, or service names may be trademarks or service marks of
others.
72
xSeries 440:Installation Guide
Important notes
Processor speeds indicate the internal clock speed of the microprocessor; other factors also affect application performance.
CD-ROM drive speeds list the variable read rate. Actual speeds vary and are often
less than the maximum possible.
When referring to processor storage, real and virtual storage, or channel volume, KB
stands for approximately 1000 bytes, MB stands for approximately 1 000 000 bytes,
and GB stands for approximately 1 000 000 000 bytes.
When referring to hard disk drive capacity or communications volume, MB stands for
1000000 bytes, and GB stands for 1000 000 000 bytes. Total user-accessible capacity may vary depending on operating environments.
Maximum internal hard disk drive capacities assume the replacement of any standard
hard disk drives and population of all hard disk drive bays with the largest currently
supported drives available from IBM.
Maximum memory may require replacement of the standard memory with an optional
memory module.
IBM makes no representation or warranties regarding non-IBM products and services
that are ServerProven, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted
solely by third parties.
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM.
Some software may differ from its retail version (if available), and may not include user
manuals or all program functionality.
Electronic emission notices
Federal Communications Commission (FCC) statement
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in
which case the user will be required to correct the interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to meet
FCC emission limits. Properly shielded and grounded cables and connectors must be
used in order to meet FCC emission limits.IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors
or by using other than recommended cables and connectors or by unauthorized
changes or modifications to this equipment. Unauthorized changes or modifications
could void the user's authority to operate the equipment.
Appendix B. Notices
73
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation.
Industry Canada Class A emission compliance statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d'Industrie Canada
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
United Kingdom telecommunications safety requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for indirect
connection to public telecommunication systems in the United Kingdom.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council Directive
89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the
protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.
The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
74
xSeries 440:Installation Guide
Taiwanese Class A warning statement
Japanese Voluntary Control Council for Interference (VCCI) statement
Power cords
For your safety, IBM provides a power cord with a grounded attachment plug to use
with this IBM product. To avoid electrical shock, always use the power cord and plug
with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter's
Laboratories (UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord
set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel blade, grounding-type attachment plug rated
15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSAcertified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor
cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment
plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a
grounding-type attachment plug. The cord set should have the appropriate safety
approvals for the country in which the equipment will be installed.
IBM power cords for a specific country or region are usually available only in that
country or region.
Appendix B. Notices
75
IBM power cord part
number
76
Used in these countries and regions
13F9940
Argentina, Australia, China (PRC), New Zealand, Papua New
Guinea, Paraguay, Uruguay, Western Samoa
13F9979
Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin,
Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep.,
Chad, China (Macau S.A.R.), Czech Republic, Egypt, Finland,
France, French Guiana, Germany, Greece, Guinea, Hungary,
Iceland, Indonesia, Iran, Ivory Coast, Jordan, Lebanon,
Luxembourg, Malagasy, Mali, Martinique, Mauritania, Mauritius,
Monaco, Morocco, Mozambique, Netherlands, New Caledonia,
Niger, Norway, Poland, Portugal, Romania, Senegal, Slovakia,
Spain, Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR,
Vietnam, former Yugoslavia, Zaire, Zimbabwe
13F9997
Denmark
14F0015
Bangladesh, Burma, Pakistan, South Africa, Sri Lanka
14F0033
Antigua, Bahrain, Brunei, Channel Islands, China (Hong Kong
S.A.R.), Cyprus, Dubai, Fiji, Ghana, India, Iraq, Ireland, Kenya,
Kuwait, Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar,
Sierra Leone, Singapore, Tanzania, Uganda, United Kingdom,
Yemen, Zambia
14F0051
Liechtenstein, Switzerland
14F0069
Chile, Ethiopia, Italy, Libya, Somalia
14F0087
Israel
1838574
Thailand
6952301
Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman
Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El
Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan,
Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan,
Trinidad (West Indies), United States of America, Venezuela
xSeries 440:Installation Guide
Index
A
F
acoustical noise emissions 2
adapter
installing 8, 9
PCI bus 9
ServeRAID 11
working with 8
FCC Class A notice 73
C
cable
connectors on back 30
management 30
cabling
ServeRAID adapter 11
CD-ROM
drive specification 2
problems 49
Class A electronic emission notice 73
components
location of 5
major 5
configuration
ServeRAID program 43
Configuration/Setup Utility 43, 44
configuring
your server 43
cover
close 29
removing 7
D
diagnostic tools 47
DIMMs
connector locations 24
considerations 23
specifications 2
supported 2
diskette drive
problem 49
specifications 2
documentation CD 1
E
electrical input 2
electronic emission Class A notice 73
environment
air temperature 2
humidity 2
expansion slots 2
location 8
type 8
© Copyright IBM Corp. 2002
H
handling static-sensitive devices 4
hardware problems 47
heat output 2
I
installation
order, microprocessors 18
installing
adapters 8
options 7
integrated functions 2
K
keyboard problem 49, 50
L
LEDs
front view 35
rear view 37
Light Path Diagnostics
feature 52
using 52
Light Path Diagnostics table 55
M
major components 5
management cable 30
memory
configuration changes 24
problem 50
specifications 2
memory module specifications 2
microprocessor
order of installation 18
microprocessor specifications 2
mouse problem 50
N
NOS
controlling remotely 45
77
installing 45
notes, important 73
notices
electronic emission 73
FCC, Class A 73
O
operating system
controlling remotely 45
installing 45
option
problem 51
options
installing 7
order of installation, microprocessors 18
P
PCI
expansion slots 8
pointing device
problem 50
POST
beep codes 47
POST (Power-on self test)
error logs 47
power
problem 51
supply specifications 2
power cords 75
power-control button shield 39
problem
CD-ROM 49
diskette drive 49
hardware 47
intermittent 49
keyboard or mouse 49, 50
memory 50
option 51
power 51
serial port 52
software 52
solving 47
USB port 52
product
data 1
R
S
SCSISelect
Utility 43
SCSISelect utility program
using 44
serial port
problem 52
ServeRAID
configuration program 43, 46
ServeRAID adapter
cabling 11
ServerGuide
CD 43
CDs 45
startup problems 48
shield, power-control button 39
slots See expansion slots 8
SMP Expansion Module 13
reinstalling the cover 26
reinstalling the SMP Expansion Module 26
removing 14
removing the cover 14
software
problem 52
starting the server 39
static sensitive devices, handling 4
T
temperature
air 2
trademarks 72
troubleshooting
47
charts 49
turning on the server 39
U
United States electronic emission Class A notice 73
United States FCC Class A notice 73
USB port
problem 52
utility
Configuration/Setup 44
ServeRAID configuration programs 46
V
reinstalling
the SMP Expansion Module 26
Remote Supervisor Adapter 45
configuration 43
video controller
specifications 2
W
Web site
78
xSeries 440:Installation Guide
compatible options 18, 23
working inside server with power on 4
Index
79
80
xSeries 440:Installation Guide
IBM

Part Number: 59P6512
Printed in U.S.A.
59P6512
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