Apple Color StyleWriter 2200 Specifications

K Service Source
Color StyleWriter 2200
K Service Source
Basics
Color StyleWriter 2200
Basics
Overview - 1
Overview
The Color StyleWriter 2200
is a desktop color bubblejet printer for personal use.
It has various features such
as high-speed printing
(5 pages per minute), high
print quality, cut sheet
feeder, and printing on plain
or coated paper.
Basics
Overview - 2
Ink Cartridge
The Color StyleWriter 2200
can be configured with
either a four-color ink
cartridge or a highperformance black ink
cartridge. Both of these
cartridges can be easily
replaced.
Basics
Overview - 3
The Color StyleWriter 2200
has two LEDs that can aid in
troubleshooting the printer.
See the Troubleshooting
chapter for more
information.
Power LED
Error LED
Basics
Ink Cartridge Identification - 4
Ink Cartridge
Identification
Caution: Do not get the
printer’s ink on your hands
or clothes. Although the ink
is water soluble, it contains
dyes that will stain.
Caution: To prevent the
print heads from clogging,
do not touch or wipe them.
Basics
Four–Color
Ink Cartridge
Ink Cartridge Identification - 5
Black–Only
Ink Cartridge
Note: Two ink cartridges
come with the printer. One
cartridge is black ink only;
the other is a four-color ink
cartridge with two ink
tanks.
Basics
Ink Cartridge Identification - 6
Black–Only
Ink Cartridge
Black-Only Ink
Cartridge
The black ink cartridge
contains one ink tank. To
order a replacement
cartridge, use the finished
goods part number
(M3909G/A). The finished
goods part number for the
black tank is M3910G/A.
Basics
Ink Cartridge Identification - 7
Four–Color
Ink Cartridge
Black
Ink Tank
Four–Color
Ink Tank
Four-Color Ink
Cartridge
The four-color ink cartridge
holds two ink tanks. One tank
contains black ink only, and
the other tank contains the
cyan, magenta, and yellow
inks. To order a replacement
cartridge, use the finished
goods part number
(M3908G/A). The finished
goods part number for the
black tank is M3912G/A.
The finished goods part
number for the three-color
tank is M3911G/A.
K Service Source
Specifications
Color StyleWriter 2200
Specifications
Characteristics - 1
Characteristics
Print Methods
Throughput
Print Head
Serial bubble jet ink-on-demand
Up to five pages per minute with the high-performance black ink
cartridge
Up to 0.3 page per minute for color
Actual speed depends on the documents printed and the
Macintosh used
Four color cartridge: 136 nozzles (vertically-lined)
1 x 64 nozzles for black color
3 x 24 nozzles for yellow, magenta, cyan
Black cartridge: 128 nozzles (vertically-lined)
Specifications
Graphics - 2
Graphics
Resolution
720 x 360 dpi (text, line art)
360 dpi (normal mode)
180 dpi (draft mode)
Specifications
Print Media - 3
Print Media
Paper
Plain paper, coated (recommended for color picture output)
Capacity: 30 sheets
Envelopes
Commercial number 10, monarch, and other sizes
Capacity: 5 envelopes
Transparencies
Coated transparencies, most ink jet transparencies
Capacity: 10 sheets
Back-Print Film
Letter, A4
For superior graphics and imaging results, premium paper and
back-print film are recommended
Specifications
Cut Sheets
Print Media - 4
LTR, LGL, A4
U.S. Letter (LTR): 8.5 x 11 in. (215.9 mm x 279.4 mm)
U.S. Legal (LGL): 8.5 x 14 in. (215.9 mm x 355.6 mm)
A4: 210 mm x 297 mm
Weight: 16-24 lbs. Capacity: 30 sheets (A4, LTR); 20 sheets
coated paper
Specifications
Ink Cartridges - 5
Ink Cartridges
Type
High-Performance black ink cartridge with ink tank and
print head
Four-color ink cartridge with two ink tanks (black only and
color—cyan, magenta, yellow) and integrated print head
Ink Color
Black
Four-color (black, cyan, magenta, yellow)
Shelf Life
6 months (installed in printer)
18 months (in original package)
Specifications
Print Head
Cartridge Life
Ink Cartridges - 6
High-performance black text only: Approximately 3000 pages
(A4/LTR)
Color: Approximately 2000 pages, with ink tank replacements
Ink Tank Life
High-performance black cartridge with integrated ink tank
150 pages at 5% coverage
Color ink tanks (CMY)
40 pages at 30% coverage (7.5% coverage for each of four
colors)
150 pages (black)
Note: Actual page print capacity per ink tank depends on
documents printed and type of print material used.
Specifications
Environmental - 7
Environmental
Acoustic Noise Level
Approximately 45 dB (reference level)
Temperature
41–95°F (5-35°C)
Humidity
10–90% (no condensation)
Specifications
Electrical - 8
Electrical
Electrical
Requirements
120 V, 60 Hz, 1 A
220–240 V, 50 Hz, 0.5 A
Power Consumption
30 W maximum
Specifications
Physical - 9
Physical
Dimensions
Weight
Height: 2.3 in. (57 mm)
Width: 11.8 in. (300 mm)
Depth: 6.2 in. (157.6 mm)
3.1 lb. (1.4 kg)
K Service Source
Troubleshooting
Color StyleWriter 2200
Troubleshooting
General/ - 1
General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.
For additional assistance, contact Apple Technical Support.
Troubleshooting
Error Messages and LEDs/ - 2
Error Messages and LEDs
The Color StyleWriter 2200 has two LEDs that can aid in
troubleshooting the printer: error LED and power LED.
Power LED
Error LED
Error LED
Power LED
Troubleshooting
Error Messages and LEDs/ - 3
The printer software also gives error messages to pinpoint
errors.
Make sure the printer is hooked up to a Macintosh and that the
Color StyleWriter 2400 software is installed. See the Peripheral
Software folder on the Service Source Companion CD for the
printer driver.
Troubleshooting
Error Messages and LEDs/ - 4
The LEDs indicate the state of the printer or whether an error has occurred (e.g., carriage
control error, paper jam).
The following chart provides a summary of error codes and printer states. If an error is
indicated, check the chart, then go to “Error LEDs” in the Symptom Charts.
Software Error Message
(from printer driver)
LEDs
Error Power
Symptom
(see Symptom Charts)
Out of paper
Paper pickup error
Paper jam
Paper jam
Ink cartridge jam
Carriage control error
Obstruction, clear and try again
Cleaning error
Problem with host computer
Host originated error
Cartridge needs to be replaced
Head temperature sensor error
Check connector and try again
Temperature sensor error
Cartridge not installed properly
Cartridge error
Check connectors and try again
ROM/RAM error
Waste ink absorbers full
Waste ink full error
Battery low, recharge battery
Battery error
Door open
Door open error
Troubleshooting
Symptom Charts /Paper - 5
Symptom Charts
Paper
Paper sticks together
1
2
3
4
Paper skews
1
2
3
4
Remove excess sheets from paper tray.
Use only specified paper, envelopes, transparencies, and
backprint film.
Check that settings in Page Setup menu are correct.
Fan paper before putting it in paper tray.
Remove excess sheets from paper tray.
Use only specified paper, envelopes, transparencies, and
backprint film.
Stack paper flush against left side of paper tray and adjust
paper guide.
Check rollers on sheet feeder and eject roller. Clean or
replace if necessary.
Troubleshooting
Symptom Charts/Paper - 6
Paper jams during
loading, before
printing
Carefully remove paper by hand.
Paper jams inside
printer
Carefully pull out paper in direction of paper output.
Paper jams during
output, after printing
1
2
Carefully pull out paper in direction of paper output.
Check eject roller for obstructions or damage, and clean or
replace if necessary.
Paper feeds
incorrectly or feeds
multiple sheets
1
Use paper pickup roller cleaning tool. See “Cleaning Tool
Installation and Use” in Additional Procedures chapter.
Repeat cleaning process.
Advise customer to contact Apple Assist or their support
provider.
2
3
Troubleshooting
Symptom Charts/Operation - 7
Operation
No power
1
2
3
Check power cable connections.
Replace power cord.
Replace controller board.
Does not print
1
2
3
4
Turn on printer and restart computer.
Check interface cable connections.
Open Chooser and verify that correct printer driver and port
is selected.
Replace printer driver.
1
2
3
Make sure covers are securely closed.
Check carriage for obstructions.
Replace controller board.
Carriage unit does not
move to center when
front door is open, and
printer is on
Troubleshooting
Symptom Charts /Print Quality - 8
Print Quality
Missing dots and/or
white streaks
1
2
3
4
5
Blurring and/or
smudging
1
2
3
Missing dots, followed
by a blob of ink
Perform “Nozzle Check” and “Print Head Cleaning.” See
Additional Procedures chapter.
Make sure ink cartridges are set firmly.
Use only specified paper, envelopes, transparencies, and
backprint film.
Replace ink cartridge. See Additional Procedures chapter.
Replace logic board.
Use only specified paper, envelopes, transparencies, and
backprint film.
Perform “Print Head Cleaning.” See Additional Procedures
chapter.
Replace ink cartridge. See Additional Procedures chapter.
Before printing, switch print quality to “Best” in printer driver.
Troubleshooting
Symptom Charts/Print Quality - 9
Vertical lines are
distorted/wavy
Open and close blue lever next to cartridge to make sure cartridge
is seated properly.
Poor image at bottom
of page
Increase margin at bottom of page to at least 0.8 inch.
Troubleshooting
Symptom Charts/Error LEDs - 10
Error LEDs
Paper pickup error
1
2
3
4
5
Add paper.
Use only specified paper, envelopes, transparencies, and
backprint film.
Check that settings in Page Setup menu are correct.
Fan paper before putting it in paper tray.
Use paper pickup roller cleaning tool. See “Cleaning Tool
Installation and Use” in Additional Procedures chapter.
Paper jam
Check eject roller for obstructions or damage, and clean or
replace if necessary. Use paper pickup roller cleaning tool.
Carriage control
error
Make sure ink tank is latched securely.
Temperature sensor
error
1
2
Check cable connections.
Replace logic board.
Troubleshooting
Symptom Charts/Error LEDs - 11
Cleaning error
Check eject roller for obstructions or damage, and clean or
replace if necessary. Use paper pickup roller cleaning tool.
Cartridge error
1
2
Make sure ink cartridges and tanks are set firmly and latches
are secure. Make sure ink cartridge does not interfere with
cover plastic.
Replace ink cartridge.
ROM/RAM error
1
2
3
Check cable connections.
Reinstall printer software.
Replace logic board.
Waste ink full error
Replace print unit assembly.
Head temperature
error
Replace ink cartridge.
K Service Source
Take Apart
Color StyleWriter 2200
Take Apart
Battery Attachment
Battery Attachment - 1
Battery
Attachment
No preliminary steps are
required before you begin
this procedure.
Take Apart
Battery Attachment - 2
1
2
Thumbwheel
Turn over the printer.
Turn the thumbwheel
until the battery
attachment disengages
from the printer.
Take Apart
Battery Attachment - 3
3
Battery Attachment
Remove the battery
attachment from the
printer.
Take Apart
Battery - 4
Battery
Battery
No preliminary steps are
required before you begin
this procedure.
Take Apart
Battery - 5
Push in the latch and remove
the battery from the
printer.
Battery
Latch
Take Apart
Battery - 6
Replacement Note: Make
sure the arrows are
lined up before
reinstalling the battery.
Battery
Take Apart
Covers - 7
Covers
Top Cover
Before you begin, remove
the battery attachment.
Upper Case
Upper Case Cover
Take Apart
Covers - 8
Top Cover
Top Cover
Hold the cover upright and
bend the cover slightly to
release the side mounting
tabs. Remove the top cover
from the printer.
Take Apart
Covers - 9
Upper Case Cover
1
Upper Case Cover
Pull back the two latches
to open the upper case
cover.
Take Apart
Covers - 10
Upper Case
2
3
Lift up the printer
slightly.
Pull down and remove
the upper case cover
from the printer.
Replacement Note: The
mounting tabs are
notched so that the cover
must be in the full open
position when
reinstalled. Hold the
upper case cover firmly
in the position shown and
snap it back in place. Ê
Take Apart
Covers - 11
Upper Case
1
Upper Case
2
3
Using a Phillips
screwdriver, remove
the screw.
Using a small flat-blade
screwdriver, press in
the two latches on the
front of the printer.
Slightly lift up the front
of the upper case.
Using a small flat-blade
screwdriver, press in
the two latches on the
bottom of the printer and
remove the upper case
from the printer.
Take Apart
Covers - 12
Lock Plate
Remove the lock plate from
the printer.
Lock Plate
Take Apart
Panel Board - 13
Panel Board
Before you begin, remove
the following:
• Battery attachment
• Covers
Take Apart
Panel Board - 14
1
2
Remove the ribbon cable
from connector CN5 at
the end of the panel
board.
Using a #0 Phillips
jeweler’s screwdriver,
remove the two screws.
Take Apart
Panel Board - 15
3
Tilt the board up, and
gently remove the
ribbon cable from
connector CN6.
Take Apart
Print Unit Assembly - 16
Print Unit Assembly
Left Latch
Right Latch
Print Unit
Assembly
Before you begin, remove
the following:
• Battery attachment
• Covers
Take Apart
Print Unit Assembly - 17
1
Left Side Latch
Note: There are cables
attaching the print unit
assembly to the
controller board. Do not
remove the print unit
assembly until these
cables have been
disconnected.
Release the left side
latch and lift up the
print unit assembly
slightly.
Take Apart
Print Unit Assembly - 18
2
Right Side Latch
Control Panel
Assembly
Release the right side
latch and lift up and hold
the print assembly.
Take Apart
Print Unit Assembly - 19
3
Controller Board
CNCR1
CNSW1
CNLF
CNH1
4
Lift up and reach under
the print unit assembly
to disconnect the four
ribbon cables on the
controller board:
• CNH1 (with latch)
• CNLF
• CNSW1 (with latch)
• CNCR1
Remove the print unit
assembly from the
printer.
Take Apart
Print Unit Assembly - 20
5
CN5
Connector
Ribbon Cable
Remove the ribbon cable
from connector CN5 on
the print unit assembly.
Replacement Note: The
ribbon cable is not part
of the print unit
assembly. Remove this
cable before returning
the print unit assembly
to Apple.
Take Apart
Print Unit Assembly - 21
6
Ribbon Cable
Replacement Note: Make
sure the ribbon cable is
routed properly before
reinstalling the print
unit assembly.
Improper installation of
this cable could damage
the cable.
Take Apart
Controller Board - 22
Controller Board
Controller Board
Before you begin, remove
the following:
• Battery attachment
• Covers
• Print unit assembly
Take Apart
Controller Board - 23
Latch
Latch
Controller
Board
Bottom Case
1
Release the two latches
and remove the
controller board from
the printer.
Take Apart
Controller Board - 24
2
Controller
Board
Shield
Using a small Phillips
screwdriver, remove
the three screws and
remove the controller
board from the shield.
Take Apart
Bottom Case - 25
Bottom Case
Bottom Cover
Before you begin, remove
the following:
• Battery attachment
• Covers
• Print unit assembly
• Controller board
Perform the above steps.
K Service Source
Additional Procedures
Color StyleWriter 2200
Additional Procedures
Printer Cleaning - 1
Printer Cleaning
Top Cover
Before you begin, unplug the
printer.
Upper Case
Caution: Do not use
ammonia-based or alcoholbased cleaners on or around
the printer. These cleaners
may react with the plastic.
Caution: Do not spill liquid
in the power cord
receptacle.
Upper Case Cover
Additional Procedures
Printer Cleaning - 2
1
Top Cover
Upper Case
2
Caution: Do not get the
printer’s ink on your
hands or clothes.
Although the ink is water
soluble, it contains dyes
that will stain.
Using a damp cloth, wipe
the outside of the printer
covers.
Caution: Do not use any
liquid cleaners inside the
printer.
Remove the top cover,
upper case cover, and
upper case from the
printer.
Upper Case Cover
Additional Procedures
Printer Cleaning - 3
3
Rollers
Using a dry cloth,
carefully wipe the
rollers.
Additional Procedures
Ink Cartridge Replacement - 4
Ink Cartridge
Replacement
No preliminary steps are
required before you begin
this procedure.
Ink Cartridge
Caution: Do not get the
printer’s ink on your hands
or clothes. Although the ink
is water soluble, it contains
dyes that will stain.
Additional Procedures
Ink Cartridge Replacement - 5
Ink Cartridge
Note: This procedure covers
the ink cartridge
replacement for either of
the ink cartridges that come
with the printer. One
cartridge is black ink only,
with one black ink tank; the
other is a four-color ink
cartridge with two ink
tanks. One tank contains
black ink only and the other
tank contains the cyan,
magenta, and yellow inks.
Additional Procedures
Ink Cartridge Replacement - 6
1
2
Carriage Unit
Upper Case Cover
Turn on the printer.
Open the upper case
cover. The carriage unit
will now move to the
center position.
Additional Procedures
Ink Cartridge Replacement - 7
3
Tab
Lift up the ink cartridge
tab and remove the ink
cartridge.
Additional Procedures
Ink Cartridge Replacement - 8
4
Orange Tape
Ink
Cartridge
Bright
Orange Cap
Caution: To prevent the
print heads from
clogging, do not touch or
wipe the ink nozzles.
Remove the bright
orange cap and orange
tape from the
replacement ink
cartridge.
Ink Nozzles
Additional Procedures
Ink Cartridge Replacement - 9
Purge Button
5
6
7
Ink Cartridge
Install the replacement
ink cartridge into the
printer.
Close the printer cover.
Turn on the printer and
press the purge button
after replacing the ink
cartridge.
Additional Procedures
Ink Tank Replacement - 10
Ink Tank
Replacement
No preliminary steps are
required before you begin
this procedure.
Ink Cartridge
Caution: Do not get the
printer’s ink on your hands
or clothes. Although the ink
is water soluble, it contains
dyes that will stain.
Additional Procedures
Ink Tank Replacement - 11
Ink Cartridge
Note: This procedure covers
ink tank replacement for the
four-color ink cartridge.
The cartridge contains two
separate ink tanks, one for
black ink and one for cyan,
magenta, and yellow inks.
When you run out of ink, you
can replace only the empty
tank, instead of replacing
the entire cartridge.
Additional Procedures
Ink Tank Replacement - 12
1
Turn on the printer.
3
Remove and discard the
old ink tank.
2
Ink Tank
Open the front cover. The
carriage unit will now
move to the center
position.
Additional Procedures
Ink Tank Replacement - 13
4
Ink Nozzles
Ink Tank
Plastic
Cap
Caution: To prevent the
print heads from
clogging, do not touch or
wipe the ink nozzles.
Remove the plastic cap
from the replacement
ink tank.
Additional Procedures
Ink Tank Replacement - 14
5
Purge Button
6
7
8
Ink Cartridge
Ink Tank
Caution: Make sure you
install the color ink tank
and the black ink tanks
in the proper positions.
Slide the ink tank into
the ink cartridge and
push down so the ink
tank snaps into place.
Close the printer cover.
Turn on the printer and
press the purge button
after replacing the ink
tank.
Additional Procedures
Nozzle Check - 15
Nozzle Check
No preliminary steps are
required before you begin
this procedure.
Ink Cartridge
Caution: Do not get the
printer’s ink on your hands
or clothes. Although the ink
is water soluble, it contains
dyes that will stain.
Additional Procedures
Nozzle Check - 16
Ink Cartridge
Note: This procedure
explains how to run the
nozzle check test page,
which indicates whether the
print nozzles need to be
cleaned. The print nozzles
are contained in the ink
cartridge.
Additional Procedures
Nozzle Check - 17
1
Cut Sheet Feeder
2
Power LED
Power Key
Important: Make sure the
printer is off.
Load paper into the cut
sheet feeder.
Hold down the power key
until the LED goes out.
The printer will now
print out a test page.
Additional Procedures
Nozzle Check - 18
3
Examine the bottom of
the test page to
determine print head
status.
If the horizontal lines in
the test pattern are
missing, one or more ink
nozzles are clogged. To
clear the nozzles,
perform one of the print
head cleaning procedures
described in this
chapter.
Additional Procedures
Print Head Cleaning - 19
Print Head
Cleaning
No preliminary steps are
required before you begin
this procedure.
Ink Cartridge
Caution: Do not get the
printer’s ink on your hands
or clothes. Although the ink
is water soluble, it contains
dyes that will stain.
Caution: To prevent the
print nozzles from clogging,
do not touch or wipe them.
The print nozzles are on the
bottom of the ink cartridge.
Additional Procedures
Print Head Cleaning - 20
Ink Cartridge
Note: Use the Cleaning option
to correct blurred
characters, horizontal white
streaks, and missing dots
caused by clogged ink
nozzles. Use the Super
Cleaning option when print
quality does not improve
after you have performed
the Cleaning option two or
three times.
Additional Procedures
Print Head Cleaning - 21
1
2
3
Make sure the Color
StyleWriter 2400
printing software is
installed. See the
Peripheral Software
folder on the Service
Source Companion CD for
the driver software.
Using the Chooser, select
Color StyleWriter
2200.
Make sure the correct
printer port is selected.
Close the Chooser.
Additional Procedures
Print Head Cleaning - 22
4
5
Print any document or
choose Print Window
from the File menu.
Click the Utilities button
in the Print dialog box.
Additional Procedures
Print Head Cleaning - 23
6
7
Important: Do not use the
Super Cleaning option
except when absolutely
necessary, since the
procedure uses great
amounts of ink.
Select the “Clean the
print head before
printing” option.
Select the Clean option
and click OK.
Additional Procedures
Roller Cleaning - 24
Roller Cleaning
With high usage or with the wrong paper, the paper pickup
and feed rollers can accumulate paper dust and other
contaminants. Eventually the printer can experience paper
misfeeds or paper jams.
There are two methods for removing the contaminants and
restoring the printer rollers to normal operation:
• clean rollers using the cleaning tool
• clean rollers by hand with a lint-free cloth or foam swab
Although the cleaning tool is no longer available for order, if
you have one, refer to the procedure “Cleaning Rollers With
the Cleaning Tool.” If a cleaning tool is not available, refer
to the steps in “Cleaning Rollers by Hand.”
Additional Procedures
Roller Cleaning - 25
Cleaning Rollers With the Cleaning Tool
Overview
Until late 1999, a Color StyleWriter 2200 cleaning tool for
the paper pickup roller was available for customers in the
United States and for Apple-Authorized Service Providers in
some regions outside the United States.
Cleaning Tool Installation and Use
The cleaning tool kit contains one cleaning tool and a
complete set of written instructions printed in five
languages. Customers perform the following steps to clean
the paper pickup rollers:
1
2
Turn off the printer, but do not disconnect any cables.
Move the paper guide to the far left position.
Additional Procedures
Roller Cleaning - 26
3
Cleaning Tool
Being careful not to wet
other parts, moisten the
tool’s cleaning pads with
water.
Warning: Do not use
ammonia-based or
alcohol-based cleaners
on or around the printer.
These cleaners may react
with the plastic.
±
±Warning: Do not spill
Cleaning Pads
liquid in the power cord
receptacle.
Additional Procedures
Roller Cleaning - 27
4
Cleaning Tool
Cleaning
Pads
5
Insert the cleaning tool
so the cleaning pads are
facing up and toward the
front of the printer.
Connect the printer to a
Macintosh, if not already
connected, and turn on
the printer.
Additional Procedures
Roller Cleaning - 28
6
7
8
9
±Warning: For this step, print only a completely blank
document. Otherwise, ink will contaminate the inside of
the printer and cause future print quality problems.
Without adding paper, print a completely blank
document. The pickup rollers rotate against the cleaning
pads, and the printer’s orange error LED lights up to
indicate a paper jam.
When the rollers stop rotating and the error LED
remains on, click the desktop’s Color StyleWriter 2200
printer icon. The Macintosh beeps and an out-of-paper
error message appears.
Without adding paper to the printer, click the error
message’s Continue button. The pickup rollers resume
rotating and the error message reappears.
To ensure that the rollers are thoroughly cleaned, repeat
steps 7 and 8 four times.
Additional Procedures
Roller Cleaning - 29
10 Remove the cleaning tool and use clean water to rinse the
dust from the cleaning pads. Wipe the cleaning tool with
a lint-free cloth.
11 To dry the paper pickup rollers, insert one sheet of
blank paper into the printer and adjust the paper guide.
Click the error message’s Continue button. The blank
sheet of paper moves all the way through the printer.
12 Load some paper into the printer and try printing a page
of text. If the paper does not feed correctly, repeat the
entire cleaning process. Customers who still experience
printing problems should contact Apple Assist or their
support provider for assistance.
13 Store the cleaning tool for future use.
Additional Procedures
Roller Cleaning - 30
Cleaning Rollers by
Hand
Before you begin, refer to
the Take Apart chapter to
remove
• battery attachment
• covers
Have the following materials
available:
• clean lint-free cloth
• small amount of water
• foam swabs (optional)
1
Note the location of the
pickup rollers and the
feed roller.
Additional Procedures
Roller Cleaning - 31
2
3
Lightly moisten a lintfree cloth with water,
and wipe the two pickup
rollers.
To access more of the
pickup rollers’ surface
area, gently push down
on the paper lift plate to
disengage the roller
clutch mechanism and
allow the rollers to
rotate freely. Rotate and
clean the pickup rollers
until the entire outer
surface of each pickup
roller is clean.
Additional Procedures
Roller Cleaning - 32
4
Using a lightly moistened
lint-free cloth, run the
cloth down the length of
the feed roller.
In most cases, cleaning
the exposed area of the
feed roller will be
sufficient to resolve the
paper feeding problem.
However, if the problem
persists, go to the next
step.
Additional Procedures
Roller Cleaning - 33
5
Plug in the power
adapter and press the
power switch labeled
SW1. The power-up
sequence causes the feed
roller to rotate. Turn off
the printer and unplug
the power adapter; then
clean the newly exposed
surface of the feed
roller.
Note: Instead of the
lint-free cloth, you can
use a lightly moistened
foam swab to clean the
roller.
Additional Procedures
Resetting Waste Ink Amount - 34
Resetting Waste
Ink Amount
This procedure covers
resetting the waste ink
amount in the EEPROM
located on the control PCB
assembly.
Note: The EEPROM in the
control PCB assembly should
be reset after replacing the
print unit assembly.
1
Plug the AC adapter into
a power source, but do
not (yet) plug the
adapter into the printer.
Additional Procedures
Resetting Waste Ink Amount - 35
2
3
Error LED
Power LED
Purge Button
4
While holding down the
Power button and the
Purge button, plug the
AC adapter’s cable into
the printer. Release the
Power button and the
Purge button after the
printer’s initial poweron sequence.
Hold down the Power
button, then release it
when the Error LED goes
out. At this point, the
Error LED will start
flashing.
Press the Purge button
just after the Error LED
Additional Procedures
Resetting Waste Ink Amount - 36
5
has flashed for the eighth
time.
Pull the AC adapter cable
out of the printer.
K Service Source
Exploded View
Color StyleWriter 2200
Exploded View
Upper Case
Cover
922-1480
922-2326
(Rev.B)
1
Top Cover
922-1479
Battery
Attachment
922-1594
Ribbon
Cable
922-1481
Panel Board
922-3134
NiCad
Battery
661-0697
Print Unit
Assembly
661-0240
Power Adapter/Cable
110V 922-1281
220V 992-1282
Controller
Board
661-0257
Bottom Case
922-1482