RAIS | Topas | User manual | RAIS Topas User manual

ENGLISH
RAIS - Manual for Rais Topas & Opus
USER MANUAL
RAIS TOPAS & RAIS OPUS
1
We cannot be held responsible for any misprints.
ENGLISH
RAIS - Manual for Rais Topas & Opus
Rais Topas
Rais Opus
Revision: 2
Dato : December 2009
INTRODUCTION ................................................................................................................................... 4
WARRANTY.......................................................................................................................................... 4
SPECIFICATIONS .................................................................................................................................. 5
CONVECTION....................................................................................................................................... 6
INSTALLATION INSTRUCTIONS............................................................................................................... 7
CHIMNEY ......................................................................................................................................... 8-9
INSTALLATION..................................................................................................................................... 10
OPERATION OF SWIVEL BASE . ........................................................................................................... 12
CHANGE OF CHIMNEY CONNECTION............................................................................................ 13-15
INSTALLATION DISTANCE IN CASE OF COMBUSTIBLE WALL................................................................ 16
GENERAL INSTALLATION (RIGHT ANGLE) SECURE BASE ..................................................................... 17
CORNER INSTALLATION 45° .............................................................................................................. 17
360° SWIVEL BASE ............................................................................................................................ 18
INSTALLATION DISTANCE IN CASE OF NON-COMBUSTIBLE WALL ...................................................... 18
FOR THE INSTALLER............................................................................................................................ 19
OPERATING INSTRUCTIONS................................................................................................................. 20
FUEL ............................................................................................................................................ 20-21
DRYING AND STORAGE ..................................................................................................................... 21
REGULATION OF COMBUSTION AIR ................................................................................................... 22
ROOM VENTILATION AND STOVES .................................................................................................... 22
USING THE WOOD BURNING STOVE . ............................................................................................... 24
ADJUSTMENT OF AIR DAMPER .......................................................................................................... 24
CONTROL .......................................................................................................................................... 24
FIRST USAGE .................................................................................................................................... 25
LIGHTNING AND FUELLING............................................................................................................ 26-27
CLEANING AND CARE ...................................................................................................................... 28
CLEANING OF THE FLUE WAYS........................................................................................................... 29
INTERRUPTION OF OPERATION . ........................................................................................................ 30
ACCESSORIES AND SPARE PARTS........................................................................................................ 31
SPARE PART DIAGRAMS RAIS TOPAS ............................................................................................ 32-33
SPARE PART DIAGRAMS RAIS OPUS.............................................................................................. 34-35
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RAIS - Manual for Rais Topas & Opus
Introduction
Thank you for purchasing a RAIS wood burning stove. These appliances have been approved by HETAS Ltd as intermittent operating appliances for burning wood logs only.
A RAIS wood burning stove is more than just a heat source: it also shows that you care
about design and quality in your home.
To make the most of your wood burning stove it is important that you read the manual
thoroughly, before installing and using it.
In the case of warranty coverage, and for general queries regarding your wood burning
stove, it is important that you know the stove’s production number.
We therefore recommend that you note down the number in the table below. The production number is located on the back of the stove at the bottom.
Warranty
Your RAIS wood burning stove comes with a 5 year warranty. The warranty, however,
does not cover heat-insulating materials, glass and seals.
Any alterations made to the stove will void the warranty.
Distributor:
Date:
4
6,4
232
Smoke gas mass flow (g/s):
Smoke gas temperature (°C):
232
6,4
180/280
-12
1,5
370-380-411
Fuelling should should be undertaken within 3 hours
165
Weight (kg):
Intermittent operation:
-12
370-380-411
Combustion chamber’s width/depth/height
(mm):
Min. uptake / Min. draught (Pascal):
495-485-1300
Stove’s width/depth/height (mm):
1,5
Approx. 100
Heating area (m2):
Recommended amount of wood when fuelling (kg):
(Distributed on 2-3 logs of wood of approx. 25
cm)
Approx. 100
4,7 - 5,5
Min./Max. Output (kW):
495-485-1600
4,7 - 5,5
5
5
RAIS Opus
Nominal output (kW):
RAIS Topas
ENGLISH
RAIS - Manual for Rais Topas & Opus
Specifications
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RAIS - Manual for Rais Topas & Opus
Convection
RAIS stoves are convection stoves. This means that the stove’s back and side panels are
not over-heated. Convection means that there is a circulation of air, which ensures that
the heat is distributed more evenly throughout the entire room. The cold air is sucked in
at the base of the stove up through the convection channel, which runs along the stove’s
combustion chamber. The heated air pours out at the top of the stove, which ensures a
circulation of warm air throughout the room.
The stoves are equipped with a “cold” lever – RAIS special feature – which means you
could almost do away with gloves. Be aware, however, that all exterior surfaces become
hot during use - so take extreme care.
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Installation instructions
The following pages give instructions for the safe and proper installation of this heating appliance in the UK. These instructions cover the basic principles of installation, although detail
may need slight modification to suit particular local site conditions. In all cases the installation must comply with current UK Building Regulations, Local Authority Byelaws and other
specifications or regulations as they affect the installation of the stove. Please note that it is a
legal requirement under England and Wales Building Regulations that the installation of the
stove is either carried out under Local Authority Building Control approval or is installed by
a Competent Person registered with a Government approved Competent Persons Scheme.
HETAS Ltd operate such a Scheme and a listing of their Registered Competent Persons can
be found on their website at www.hetas.co.uk.
It should be noted that the current Building Regulations requirements are given in Approved Document J. These requirements may also be met by adopting the relevant recommendations given in British Standards BS 8303 and BS EN 15287-1.
WARNING: Health and Safety Advice Notice
The installation of this heating appliance is governed by the Health and Safety at Work Act
1974. It is the responsibility of the installer to ensure that all requirements of this Act are met
during the installation works. Attention is drawn in particular to the following:
Handling:
The appliance is a heavy item and adequate facilities must be available for loading,
unloading and site handling.
Fire Cement:
Some types of fire cement are caustic and should not be allowed to come into contact
with the skin. Protective gloves should be worn when handling fire cement. In case of
contact with the skin wash immediately with plenty of water.
Asbestos:
This stove contains no asbestos. If there is a possibility of disturbing any asbestos in
the course of installation then please seek specialist guidance and use appropriate
protective equipment.
Metal Parts:
When installing or servicing this stove care should be taken to avoid the possibility of
personal injury.
Important Warning –Preparatory Work and Safety Checks:
•
•
•
This stove must not be installed into a chimney that serves any other heating appliance.
There must not be an extractor fan fitted in the same room as the stove as this can cause
the stove to emit fumes into the room.
If this appliance is installed into an existing chimney, the chimney must first be swept
and examined for soundness and suitability before the appliance is installed (see also
section headed “Chimney”).
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Chimney
The chimney is the driving force which makes the stove function. In order for the stove to
perform satisfactorily the chimney height must be sufficient to ensure the correct draught of
14 to 18 Pa so as to clear the products of combustion and prevent problems of smoke emanating into the room when firing.
NOTE: A chimney height of not less than 4.5 metres measured vertically from the outlet
of the stove to the top of the chimney should be satisfactory. Alternatively the calculation
procedure given in BS 5854:1980 may be used as the basis for deciding whether a particular
chimney design will provide sufficient draught.
The outlet from the chimney should be above the roof of the building in accordance with the
provisions of Building Regulations Approved Document J.
If installation is into an existing chimney then it must be sound and have no cracks or other
faults which might allow fumes into the house. Older properties, especially, may have chimney faults or the cross section may be too large i.e. more than 230 mm x 230 mm. Remedial
action should be taken, if required, seeking expert advice, if necessary. If it is found necessary
to line the chimney then a flue liner suitable for solid fuel must be used in accordance with
Building Regulations Approved Document J.
Any existing chimney must be clear of obstruction and have been swept clean immediately
before installation of the stove. If the stove is fitted in place of an open fire then the chimney
should be swept one month after installation to clear any soot falls which may have occurred
due to the difference in combustion between the stove and the open fire.
If there is no existing chimney then either a prefabricated block chimney in accordance with
Building Regulations Approved Document J or a twin walled insulated stainless steel flue to
BS 4543 can be used. These chimneys must be fitted in accordance with the manufacturer’s
instructions and Building Regulations.
A single wall metal fluepipe is suitable for connecting the stove to the chimney but is not
suitable for using for the complete chimney. The chimney and connecting fluepipe must
have a minimum diameter of 150 mm and its dimension should be not less than the size of
the outlet socket of the stove which is 150 mm in diameter. Any bend in the chimney or connecting fluepipe should not exceed 45°. 90°bends should not be used.
Combustible material should not be located where the heat dissipating through the walls
of fireplaces or flues could ignite it. Therefore when installing the stove in the presence of
combustible materials due account must be taken of the guidance on the separation of
combustible material given in Building Regulations Approved Document J and also in these
stove instructions.
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If it is found that there is excessive draught in the chimney then either an adjustable flue
damper or alternatively a draught stabiliser should be fitted. The adjustable flue damper
should not close off the flue entirely but should in its closed position leave a minimum
continuous opening free area of at least 20 % of the total cross sectional area of the flue or
fluepipe.
Adequate provision e.g. easily accessible soot door or doors must be provided for sweeping
the chimney and connecting fluepipe.
You should also familiarise yourself with the draught conditions for chimneys with 2 flues.
The flue outlet spigot is 150 mm in diameter.
For strong draughts, the chimney or flue should be fitted with a draught stabiliser. In which
case, it is important to ensure that there is a free flow-through area of minimum 20 cm² when
the regulating gate is shut. Otherwise, the fuel energy may not be used optimally. If, at any
time, you are unsure about the condition of the chimney, you should contact a chimney
sweep.
Remember that access to the access door should be kept clear.
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Installation
When installing the wood burning stove, there are some rules which MUST be followed:
The stove must be set up and installed in accordance with all current national and local
rules and regulations. Local authorities and a chimney specialist should be contacted prior
to set up.
It is prohibited to carry out unauthorised alterations to the stove.
There must be plenty of fresh air in the room where the stove is being installed, in order
to ensure proper combustion. Note that any mechanical exhaust ventilation - e.g. an
extraction hood - may reduce the air supply. Any air grates must be placed in such a manner, that the air supply is not blocked.
The floor structure must be able to carry the weight of the wood burning stove, as well as
the weight of a chimney, if necessary.
When you choose where to set up your RAIS wood burning stove, you should consider
the heat distribution to the other rooms. This will enable you to get the best use out of
your stove. The stove should be set up at a safe distance from inflammable materials. See
the manufacturer’s plate on the wood burning stove.
Producent
Producent
RAIS A/S, Industrivej 20, 9900 Frederikshavn, Danmark
07
EN 13240:2001+A2:2004
EC.nr. 560
Anordning til træ
RAIS A/S, Industrivej 20, 9900 Frederikshavn, Danmark
07
EN 13240:2001+A2:2004
EC.nr. 530
Anordning til træ
OPUS
TOPAS
Afstand til brændbart, bagvæg
:
Afstand til brændbart, sidevæg
:
100 mm
350 mm
Afstand til brændbart, drejefod : (360°)
: 1200 mm
CO emission
:
Røggas temperatur
:
Nominel effekt
0,18 %
232 °C
:
Virkningsgrad
5 kW
:
77 %




  









: 1200 mm
CO emission
:
0,18 %
Røggas temperatur
:
232 °C
Nominel effekt
:
Virkningsgrad
:
5 kW
77 %

xxx-xxx


Manufacturer’s Plate for Opus






  






  
  

350 mm
Afstand til brændbart, drejefod : (360°)
Produktdokumentation
xxx-xxx
Manufacturer’s
Plate for Topas

100 mm
:
SINTEF
SINTEF

:
Afstand til brændbart, sidevæg
Brændsel (Brug kun anbefalede brændsler)
:
træ
Følg instrukserne i brugermanualen. Anordningen er egnet
til røggassamleledning og intervalfyring.
Brændsel (Brug kun anbefalede brændsler)
:
træ
Følg instrukserne i brugermanualen. Anordningen er egnet
til røggassamleledning og intervalfyring.
Produktdokumentation
Afstand til brændbart, bagvæg





11
  
  






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RAIS - Manual for Rais Topas & Opus
Operation of revolving base
If the stove is mounted with a revolving base from the distributor, perform the following:
Push the foot pedal/release arm backwards, after which the stove is turned at intervals of
15°.
After reaching the required position, release the pedal, after which the stove is turned
slightly until the pedal falls into place.
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Change of chimney connection
The stove is delivered ready for top outlet, but may be changed to back outlet in the following way:
Topas/Opus
Remove smoke converter plate and smoke conductor (see cleaning and care).
Topas
Lift the reflector plate up, and strike out the shakingout plate.
Strike out the shaking-out plate out onto the cladding
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Opus
Lift the back panel off the base plate, and strike out
the shaking-out plate in the back panel (see previous
page) as well as the reflector plate.
(It may be advantageous to loosen the four nuts and
take out the reflector plate before striking out the
shaking-out plate onto the above parts)
Topas / Opus
Loosen the three M6 nuts with a key.
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Remove the blank flange and the packing, and position them in the hole at the top. See to it that the
packing is positioned correctly. Screw all elements
together with the three M6 nuts.
Mount the smoke discharge socket, which is found in
a bag in the stove, and the clamp for the upper smoke
conductor with three M6x20 cylinder screws and M6
nuts.
Mount the upper smoke conductor, smoke converter
plate and top plate in reverse order.
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Installation distance in case of combustible wall
To find out whether the wall next to where the stove is going to be installed is flammable,
you should contact your building contractor or the local building authorities.
The hearth should be able to accommodate the weight of the stove. The chimney must be
independently supported by wall brackets or a ceiling support plate. The weight of the stove
is indicated in the brochure.
The stove should always be installed on a non-combustible hearth of a size and construction
that is in accordance with the provisions of the current UK Building Regulations Approved
Document J.
If the stove is to be installed on a wooden floor, it must be covered with a noncombustible
material at least 12mm thick, in accordance with UK Building Regulations Approved Document J, to a distance of 300 mm in front of the stove and 150 mm to each side measuring
from the door of the combustion chamber.
The clearance distances to combustible material beneath, surrounding or upon the hearth
and walls adjacent to the hearth should comply with the guidance on the separation of combustible material given in UK Building Regulations Approved Document J and also in these
stove instructions.
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
Normal set-up (right-angle) secure base
A. Distance to furniture
1200 mm
Distance to flammable materials:
B. - in front (floor)
300 mm
C. - to the side (floor)
150 mm
D. - to the rear (floor)
100 mm
E. - to the side of the wall 3
m
50m





Corner set-up 45° fixed socket
A. Distance to furniture



1050 mm

Distance to flammable materials:
B. - in front (floor)
C. - to the side (floor)
D. - to the rear (wall)
E. - to the side of the wall 300 mm
150 mm
100 mm
350 mm

 

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360° swivel base
A. Distance to furniture
1200 mm
Distance to flammable materials:
B. - in front (wall)
300 mm








Using not insulated smoke pipe, the minimum distance to combustible wall must be
225 mm from smoke pipe.
Installation distance in case of non-combustible wall
We recommend a minimum distance to
non-combustible material of 50 mm (F) for
cleaning considerations.


It should always be possible to access the
accessdoor.

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For the Installer
Finally before firing the stove for the first time a check should be made to ensure that the
assembly and stove installation has been satisfactory and that there are no leaks in any seals
in the appliance and appliance connections to the chimney.
Ensure that the appliance and chimney flue are functioning correctly before finally handing
over to the user. If necessary read the later parts of this manual for guidance on care required
when first lighting.
Inform the user that the appliance has been commissioned and ready to use and give instruction on the safe operation of the stove.
These Instructions must be left with the user and the user should be instructed to keep them
in a safe place.
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Operating instructions
Please note that HETAS Ltd Appliance Approval only covers the use of dry
seasoned wood logs on this appliance. HETAS Ltd Approval does not cover
the use of other fuels either alone or mixed with the wood logs, nor does it
cover instructions for the use of other fuels.
Fuel
The stove is designed and approved in accordance with EN 13240 and NS 3058 for stoking split, dried firewood. The firewood must have a water content of 15-22% and its max.
length should be the length of the combustion chamber minus 50-60 mm.
Stoking with wet firewood causes both soot, environmental pollution and bad fuel
economy. Freshly cut wood contains approx. 50-70% water and is thoroughly unsuitable
for stoking. Count min. 1 year of storage time for newly cut wood before using.
Wood with a diameter of more than 100 mm should be split. Regardless of wood size, it
should always have at least one surface area free of bark.
We do not recommend stoking with painted, laminated or impregnated wood, wood with
a synthetic surface, painted refuse wood, chipboard, plywood, domestic waste, paper briquettes and pit coal, as this will produce malodorous smoke, which could be poisonous.
When firing with the above-mentioned items and amounts larger than those recommended, the stove is subjected to a larger amount of heat, which results in a higher chimney
temperature and lower efficiency. This can result in the stove and chimney becoming damaged and would void the warranty.
The calorific value of the firewood is closely connected to the moisture level of the
firewood. Moist firewood has a low heat value. The more water the wood contains, the
more energy it takes for this water to vaporise, resulting in this energy being lost.
ONLY USE RECOMMENDED FUELS
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The following table shows the calorific value of different types of wood, which have been
stored for 2 years, and which have a residual moisture of 15-17%.
Wood
Hornbeam
Beech and oak
Ash
Maple
Birch
Mountain pine
Fir
Poplar
Kg dry wood pr. m3
640
580
570
540
510
480
390
380
compared to beech/oak
110%
100%
98%
93%
88%
83%
67%
65%
1 kg of wood yields the same heat energy irrespective of wood type. 1 kg beech merely
takes up less space than 1 kg of fir.
Drying and storage
Drying wood takes time: proper air drying takes approx. 2 years.
Here are some tips:
Store the wood sawn, split and stacked in an airy, sunny place, which is protected against
rain (the south side of the house is particularly suitable).
Store the firewood stacks at a hand’s breadth apart, as this ensures that the air flowing
through takes the moisture with it. Avoid covering the firewood stacks with plastic, as
this prevents the moisture from escaping. It is a good idea to bring the firewood into the
house 2-3 days before you need it.
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Regulating the combustion air
All RAIS stoves are equipped with a one-handed operating lever for regulating the damper. The stove-specific regulating mechanisms can be seen on the diagrams.
Primary air is the combustion air added to the primary combustion zone, i.e. the bed of
glowing embers. This air, which is cold, is only used in the lighting stage.
Secondary air is the air which is added in the gas combustion zone, i.e. air which contributes to the combustion of the pyrolysis gasses (preheated air, which is used for the cleaner
glass system and combustion). This air is sucked through the damper under the combustion chamber and is pre-heated through the side channels and then emitted as hot scavenging air onto the glass. The hot air rinses the glass and keeps it soot-free.
The tertiary channel, which can be seen at the the top of the combustion chamber towards the back, serves to combust the final gas residues.
By setting the interval between position 1 and 2, the energy content in the firewood is
used optimally, as there is oxygen for combustion and for the burning of the pyrolysis
gasses. When the flames are a clear yellow the damper has been set correctly. Finding the
correct position comes with time after you have used for stove for a while.
It is not recommended that you turn it down completely. A mistake commonly made is
shutting the damper too early because it feels too hot. This results in dark smoke emanating from the chimney and in the calorific value of the firewood not being used to its
fullest.
Room ventilation and stoves
There must not be an extractor fan fitted in the same room as the stove as this can cause
the stove to emit smoke and fumes into the room.
The stove requires a permanent and adequate air supply in order for it to operate safely
and efficiently.
In accordance with current Building Regulations the installer may have fitted a permanent
air supply vent into the room in which the stove is installed to provide combustion air. This
air vent should not under any circumstances be shut off or sealed.
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Using the wood burning stove
Adjustment of the air damper.
The damper has 3 settings.
Position 1
The damper is almost closed meaning that there is a
minimal air intake.
Position 2
Push the handle towards the right until it stops. This position provides full secondary air intake.
In the event of ordinary combustion the handle is to be
adjusted to
the interval between 1 and 2.
When the flames are clear and yellow, the damper has
been adjusted correctly resulting in slow/optimal combustion.
Position 3
Pull the handle out, and push it towards the right. The
damper is fully open and provides full primary and secondary air intake. This position is for the kindling phase
and is not used in connection with normal operation.
Control
If the ash is white and the walls in the combustion chamber sott-free after the stove has
been used, the air regulation was set correctly and the wood was sufficiently dry.
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First usage
A careful start pays off. Start with a small fire, so that the wood burning stove can get accustomed to the high temperature. This gives the best start and any damage is avoided.
Be aware that a strange but harmless odour and smoke concoction may emanate from the
surface of the stove, the first time you fire up. This is because the paint and materials need to
harden. The odour disappears quickly, but you should check the ventilation and draught, if
possible. See also, the IMPORTANT warning notice below about persistent fumes.
During this process you must be careful not to touch the painted surfaces, and it is recommended that you regularly open and close the door to prevent the door seal from sticking.
The stove may also produce “clicking noises” during heating and cooling, caused by the large
temperature differences which the material is subjected to.
Never use any type of liquid fuel for kindling or maintaining the fire. You could be at risk of
explosion.
The stove gets very hot when in use always wear protective gloves when tending the stove.
If the stove has not been used for a while, follow the steps as if you were using it for the first
time.
IMPORTANT - Warning Note!
Properly installed, operated and maintained this appliance will not emit fumes into the
dwelling. Occasional fumes from de-ashing and re-fuelling may occur. However, persistent
fume emission is potentially dangerous and must not be tolerated. If fume emission does
persist, the following immediate actions should be taken:
(a) Open doors and windows to ventilate room.
(b) Let the fire out or eject and safely dispose of fuel from the appliance.
(c) Check for flue or chimney blockage, and clean if required.
(d) Do not attempt to relight the fire until the cause of the fume emission has been identified and corrected. If necessary seek expert advice.
IMPORTANT - Warning Note!
Do not use an aerosol spray on or near the stove when it is alight.
IMPORTANT - Safety advice!
When using the stove in situations where children, aged and/or infirm persons are present a fireguard must be used to prevent accidental contact with the stove. The fireguard
should be manufactured in accordance with BS 8423:2002 (Replaces BS 6539).
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RAIS - Manual for Rais Topas & Opus
Lighting and fuelling
To light the stove, use alcohol briquettes or similar,
as well as approx. 2 kg of firewood, split into kindling sticks. Set the air damper to the fully open
position.
TIPS before firing up:
Open a door or window close to the wood burning stove.
If there is a “storm” in the stove coming from the
chimney, it is advisable to place a screwed-up
piece of newspaper between the upper baffle
plate and the chimney, set the paper on fire,
and wait until you hear a “rumbling” noise in the
chimney. This means that there definitely is a
draught in the chimney and you avoid smoke in
the room.
Light the fire and shut the
door, leaving the door ajar
approx. 10-15 mm.
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When the flames are clear - after approx. 5-10 min.
- close the door.
Damper - see adjustment of air damper.
After approx. 10-20 min. - when you have a good
bed of glowing embers - add 2-3 pieces of wood.
Leave the door ajar until the fire has caught on
properly - close the door.
Damper - see adjustment of air damper.
After approx. 5 min. - or when the flames are clear
and stable - close the damper gradually.
It is recommendable to have a layer of ash of approx. 20 mm, as it has an insulating effect.
Note!
During operation the
door should always
remain shut.
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RAIS - Manual for Rais Topas & Opus
Cleaning and care
The wood burning stove and the chimney must be serviced by a chimney sweep twice a
year. During cleaning and care, the stove must be cold.
If the glass is sooty:
- Moisten a piece of paper or newspaper, dip it in the ash, and rub the sooty glass with
it.
- Now rub with a piece of paper and the glass will become clean.
- As an alternative you can use glass polish, which you can buy from you RAIS distributor.
Clean the exterior with a dry sponge.
Cleaning the combustion chamber:
Scrape/shovel the ash out and store it in a non-flammable container until it has cooled
down. You can dispose of ash with your normal household waste.
REMEMBER!! Never remove all the ashes from the combustion chamber - the wood will
burn at its best with a layer of ashes of approx. 20 mm.
Prolonged periodes of non-use:
If the stove is to be left unused for a prolonged period of time then it should be given
a thorough clean to remove ash and unburned fuel residues. To enable a good flow of
air through the appliance to reduce condensation and subsequent damage, leave the air
controls fully open.
Prior to a new heating season, it should be checked that the chimney and smoke gas connector are not blocked.
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Cleaning of smoke ducts
Remove the smoke converter
plate by tilting it to one side and
turning it a little slantwise.
Pull out the plate carefully.
Then remove the smoke impediment by lifting it up and
moving it forward. Carefully lift out the smoke impediment.
There is now an unblocked view of the smoke discharge.
Remove dirt and dust, and mount the parts in reverse order.
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RAIS - Manual for Rais Topas & Opus
Interruption of operation
Smoke spillage around door:
Could be due to too low draught in the chimney <12Pa
- Check whether the flue or chimney is blocked
- check whether the extraction hood is switched on; if it is, switch it off and open a window/door in the proximity of the stove for a short while.
Soot on glass:
Could be because the firewood is too wet.
- make sure that the stove is heated properly when firing up, prior to closing the door
Could be because the damper regulation is too low.
A stove burning too strong could be caused by:
- leak around the door seal
- chimney draught too large >22 Pa, draught control regulator should be installed.
A stove burning too weakly could be caused by:
- too little firewood
- too little air supply for room ventilation
- unclean smoke channels
- leaky chimney
- leakage between chimney and flue
If your stove continues to malfunction, we recommend that you contact your RAIS distributor or chimney sweep.
IMPORTANT!! To ensure safe burning there must be clear yellow flames or clear embers at
all times. The firewood should not be smoldering. Therefore you should never completely
cut off the air supply.
WARNING!!
In case of chimney fire:
- shut off all air supply on the wood burning stove
- contact the fire department
- never attempt to put out fire with water!
- afterwards, you should ask your chimney sweeper to check the stove and chimney
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Accessories and spare parts
If spare parts other than those recommended by RAIS are used, the warranty is voided.
All replaceable parts can be bought as spare parts from your RAIS distributor.
See the following spare parts diagrams for the individual products.
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Spare part drawing - Topas
Pos./Ref.
Quantity
Part no./description
1
1
530060190/95
Top plate without hole
2
1
530061180
Stainless steel top plate without hole
3
1
5307001
Soapstone top plate without hole
4
1
530060290/95
Top plate with hole
5
1
530061280
Stainless steel top plate with hole
6
1
7
1
8
1
8142390/95
Swivel base pipe connection
5301090/95
Door
9
1
10
1
5307002
Soapstone top plate with hole 5307004
Backing compartment soapstone
5300890
Covering for backing compartment
11
1
5303790
Storage door
12
1
5300990/95
Air system
13
1
5301595
Swivel base
14
1
5302200
Firebrick set
15
1
5305500
Seal set
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RAIS - Manual for Rais Topas & Opus
4
1
5
10
6
2
7
3
9
11
8
14
13
12
15
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RAIS - Manual for Rais Topas & Opus
Spare part drawing - Opus
Pos./Ref.
Quantity
1
1
2
1
Part no./description
530060190/95
Top plate without hole
530061180
Stainless steel top plate without hole
3
1
5307001
Soapstone top plate without hole
4
1
560060290/95
Top plate with hole
5
1
560061280
Stainless steel top plate with hole
6
1
5307002
Soapstone top plate with hole
7
1
8142390/95
Swivel base pipe connection
8
20
5607020
Soapstone mass stone
9
1
5301090/95
Door
10
1
560070190/95
Back panel
11
1
5300990/95
Air system
12
1
5601595
Swivel base
13
1
14
1
34
5302200
Set of skamol stones
5305500
Seal set
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RAIS - Manual for Rais Topas & Opus
4
5
6
1
7
2
3
8
10
13
9
11
12
14
35
RAIS A/S
Industrivej 20
DK-9900 Frederikshavn
www.rais.dk
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