DFI | QB701-B Series | User`s manual | DFI QB701-B Series User`s manual

QB701-B Series
Qseven Board
User’s Manual
A19730301
Copyright
This publication contains information that is protected by copyright. No part of it
may be reproduced in any form or by any means or used to make any transformation/adaptation without the prior written permission from the copyright holders.
This publication is provided for informational purposes only. The manufacturer
makes no representations or warranties with respect to the contents or use
of this manual and specifically disclaims any express or implied warranties of
merchantability or fitness for any particular purpose. The user will assume the
entire risk of the use or the results of the use of this document. Further, the
manufacturer reserves the right to revise this publication and make changes to
its contents at any time, without obligation to notify any person or entity of such
revisions or changes.
© 2012. All Rights Reserved.
Trademarks
Product names or trademarks appearing in this manual are for identification purpose only and are the properties of the respective owners.
FCC and DOC Statement on Class B
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment
is operated in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the
following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio TV technician for help.
Notice:
1.
2.
The changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Shielded interface cables must be used in order to comply with the emission
limits.
1
Introduction
Table of Contents
Copyright ........................................................................................... 2
Trademarks ........................................................................................ 2
FCC and DOC Statement on Class B .............................................. 3
About this Manual ............................................................................. 6
Warranty
.......................................................................................... 6
Static Electricity Precautions ............................................................. 7
Safety Measures ................................................................................. 7
About the Package ............................................................................ 8
Chapter 1 - Introduction .................................................................. 9
Specifications .................................................................................. 9
Features ...................................................................................... 11
Chapter 2 - Hardware Installation .................................................. 12
Board Layout ................................................................................ 12
Mechanical Diagram ........................................................................................... 13
System Memory ........................................................................... 14
Cooling Option ................................................................................................... 15
MXM Connector ................................................................................................ 17
Installing QB701-B Series onto a Carrier Board .............................. 20
Chapter 3 - BIOS Setup .................................................................. 22
Overview .................................................................................... 22
AMI BIOS Setup Utility ................................................................. 24
Main ....................................................................................... 24
Advanced ................................................................................ 25
Chipset ................................................................................... 35
Boot ....................................................................................... 39
Security .................................................................................. 40
Save & Exit ............................................................................. 41
Updating the BIOS ........................................................................ 42
Chapter 4 - Supported Software
4
................................................... 43
Introduction
1
Appendix A - NLITE and AHCI Installation Guide ......................... 58
nLite ....................................................................................................................... 58
AHCI...................................................................................................................... 66
Appendix B - System Error Message .............................................. 70
Appendix C - Troubleshooting ........................................................ 71
5
1
Introduction
About this Manual
An electronic file of this manual is included in the CD. To view the user’s manual
in the CD, insert the CD into a CD-ROM drive. The autorun screen (Main Board
Utility CD) will appear. Click “User’s Manual” on the main menu.
Warranty
6
1.
Warranty does not cover damages or failures that arised from misuse of the
product, inability to use the product, unauthorized replacement or alteration
of components and product specifications.
2.
The warranty is void if the product has been subjected to physical abuse,
improper installation, modification, accidents or unauthorized repair of the
product.
3.
Unless otherwise instructed in this user’s manual, the user may not, under
any circumstances, attempt to perform service, adjustments or repairs on the
product, whether in or out of warranty. It must be returned to the purchase
point, factory or authorized service agency for all such work.
4.
We will not be liable for any indirect, special, incidental or consequencial
damages to the product that has been modified or altered.
Introduction
1
Static Electricity Precautions
It is quite easy to inadvertently damage your PC, system board, components
or devices even before installing them in your system unit. Static electrical discharge can damage computer components without causing any signs of physical
damage. You must take extra care in handling them to ensure against electrostatic build-up.
1.
To prevent electrostatic build-up, leave the system board in its anti-static bag
until you are ready to install it.
2.
Wear an antistatic wrist strap.
3.
Do all preparation work on a static-free surface.
4.
Hold the device only by its edges. Be careful not to touch any of the components, contacts or connections.
5.
Avoid touching the pins or contacts on all modules and connectors. Hold
modules or connectors by their ends.
Important:
Electrostatic discharge (ESD) can damage your processor, disk drive and
other components. Perform the upgrade instruction procedures described
at an ESD workstation only. If such a station is not available, you can
provide some ESD protection by wearing an antistatic wrist strap and
attaching it to a metal part of the system chassis. If a wrist strap is
unavailable, establish and maintain contact with the system chassis
throughout any procedures requiring ESD protection.
Safety Measures
To avoid damage to the system:
• Use the correct AC input voltage range.
To reduce the risk of electric shock:
• Unplug the power cord before removing the system chassis cover for installation or servicing. After installation or servicing, cover the system chassis
before plugging the power cord.
7
1
Introduction
About the Package
The package contains the following items. If any of these items are missing or
damaged, please contact your dealer or sales representative for assistance.




One
One
One
One
QB701-B Series board
heat sink
drivers/utilities disk
QR (Quick Reference)
Optional Items





Q7-100 carrier board kit
Cable kit for carrier board
Two standoff bolts
Two sets of nut and bolt
One bracket
The board and accessories in the package may not come similar to the information listed above. This may differ in accordance with the sales region or models
in which it was sold. For more information about the standard package in your
region, please contact your dealer or sales representative.
8
Introduction
1
Chapter 1 - Introduction
Specifications
Chipset
• Intel® EG20T PCH (Platform Controller Hub)
Expansion
Interfaces
• Supports USB interface:
- 7 Host and 1 Host/Client (selectable)
• Supports LPC Interface
• Supports SMB and I2C interfaces
• Supports 3 PCIe x1 interfaces
• Supports CAN-bus (Controller-Area Network) interface
Graphics
•
•
•
•
•
Audio
• Supports High Definition Audio interface
LAN
•
•
•
•
SDIO/MMC
• Supports 1 SDIO/MMC
• Supports SDA Standard Ver 1.0, SD memory card specification Ver 2.0, SDIO card specification Ver 1.0, MMC System specification Ver 4.1
• Conforms to Secure Digital Host Controller (SDHC) speed
class 6
Serial ATA
• Supports two Serial ATA interfaces
- One port shared with SSD
• SATA speed up to 3Gb/s (SATA 2.0)
BIOS
• 16Mbit SPI Flash BIOS (UEFI BIOS)
Energy Efficient
Design
• Supports ACPI 2.0/1.0 specification
• Enhanced Intel® SpeedStep Technology
Power
• Input: VCC_RTC, 5V standby, 5V
TPM (option)
• Provides a Trusted PC for secure transactions
• Provides software license protection, enforcement and
password protection
Watchdog Timer
• Software programmable from 1 to 255 seconds
Intel® GMA 600
Supports up to 400MHz graphics frequency
Ultra low power integrated 3D graphics
High definition hardware video decoder and encoder engine
Supports LVDS and SDVO interfaces
- LVDS: Supports pixel clock depths of 18/24-bit, single
channel, max. pixel clock of 80MHz, equates to
1280x768 @ 60Hz
- SDVO: Up to 160MHz pixel clock, equates to 1280x1024
@ 85Hz
Integrated Intel® PCH GbE MAC
One Micrel KSZ9021RNI Ethernet PHY
Supports 10Mbps, 100Mbps and 1Gbps data transmission
IEEE 802.3 (10/100Mbps) and IEEE 802.3ab (1Gbps) compliant
9
1
Introduction
Humidity
• 10% to 90%
PCB
• Dimensions
- Qseven form factor
- 70mm (2.76”) x 70mm (2.76”)
• Compliance
- Qseven specification revision 1.2
PROCESSOR / MEMORY / TEMPERATURE / SSD
Model
10
Processor
Memory
Temperature
SSD Onboard
QB701-B620T101
Intel® Atom E620T
1GB DDR2 onboard
-20oC to 70oC
-
QB701-B640T101
Intel® Atom E640T
1GB DDR2 onboard
-20oC to 70oC
-
QB701-B660T101
Intel® Atom E660T
1GB DDR2 onboard
-20oC to 70oC
-
QB701-B680T101
Intel® Atom E680T
1GB DDR2 onboard
-20oC to 70oC
-
QB701-B620T011
Intel® Atom E620T
512MB DDR2 onboard
-20oC to 70oC
2GB
QB701-B640T121
Intel® Atom E640T
1GB DDR2 onboard
-20oC to 70oC
4GB
QB701-B680T201
Intel® Atom E680T
2GB DDR2 onboard
-20oC to 70oC
-
QB701-B620100
Intel® Atom E620
1GB DDR2 onboard
0oC to 60oC
-
QB701-B640100
Intel® Atom E640
1GB DDR2 onboard
0oC to 60oC
-
QB701-B660100
Intel® Atom E660
1GB DDR2 onboard
0oC to 60oC
-
QB701-B680100
Intel® Atom E680
1GB DDR2 onboard
0oC to 60oC
-
Introduction
1
Features
DDR2
DDR2 is a higher performance DDR technology whose data transfer rate delivers
bandwidth of 4.3 GB per second and beyond. That is twice the speed of the conventional DDR without increasing its power consumption. DDR2 SDRAM modules
work at 1.8V supply compared to 2.6V memory voltage for DDR modules. DDR2
also incorporates new innovations such as the On-Die Termination (ODT) as well
as larger 4-bit pre-fetch against DDR which fetches 2 bits per clock cycle.
Graphics
The integrated Intel® HD graphics engine delivers an excellent blend of graphics
performance and features to meet business needs. It provides excellent video
and 3D graphics with outstanding graphics responsiveness. These enhancements
deliver the performance and compatibility needed for today’s and tomorrow’s
business applications. Supports LVDS and SDVO display outputs.
Serial ATA
Serial ATA is a storage interface that is compliant with SATA 2.0a specification.
With speed of up to 3Gb/s (SATA 2.0), it improves hard drive performance faster
than the standard parallel ATA whose data transfer rate is 100MB/s. The bandwidth of the SATA 3.0 will be limited by carrier board design.
Gigabit LAN
The Micrel KSZ9021RNI Ethernet Phy controller supports up to 1Gbps data transmission.
11
2
Hardware Installation
Chapter 2 - Hardware Installation
Board Layout
Intel
EG20T
PCH
SPI Flash
16Mbit BIOS
Micrel
KSZ9021RNI
BD9595MUV
DDR2
DDR2
DDR2
USB HUB
USB2514BI
Intel
DDR2
Atom E6xx
BD9591MWV
Top View
DDR2
DDR2
SLB9635
DDR2
DDR2
SSD
Micro P
PIC16F690
Bottom View
12
Hardware Installation
2
Mechanical Diagram
13
2
Hardware Installation
Important:
Electrostatic discharge (ESD) can damage your board, processor, disk
drives, add-in boards, and other components. Perform installation procedures at an ESD workstation only. If such a station is not available, you
can provide some ESD protection by wearing an antistatic wrist strap
and attaching it to a metal part of the system chassis. If a wrist strap
is unavailable, establish and maintain contact with the system chassis
throughout any procedures requiring ESD protection.
System Memory
The system board is equipped with memory down (single 32-bit channel) that
support DDR2.
DDR2
DDR2
DDR2
14
DDR2
Hardware Installation
2
Cooling Option
Heat Sink with Cooling Fan
Top View of the Heat Sink
1
2
3
Bottom View of the Heat Sink
•
“1”, “2” and “3“ denote the locations of
the thermal pads designed to contact
the corresponding components that are
on QB701-B Series.
•
Remove the plastic covering from the
thermal pads prior to mounting the
heat sink onto QB701-B Series.
15
2
Hardware Installation
Dimensions
16
Hardware Installation
2
MXM Connector
MXM Connector
The MXM connector is used to interface with the carrier board. Insert QB701-B
series to the MXM connector on the carrier board. Refer to the following page for
the pin function of this connector.
Refer to “Installing QB701-B Series onto a Carrier Board” section for more information.
17
2
18
Hardware Installation
1
3
5
7
9
11
13
15
17
19
21
23
GND
GBE_MDI3GBE_MDI3+
GBE_LINK100-(NC)
GBE_MDI1GBE_MDI1+
GBE_LINKGBE_CTREF(NC)
WAKESUS_STATSLP_BTNGND
25
27
29
31
33
35
37
39
41
43
45
47
49
51
53
55
57
59
61
63
65
67
69
71
73
75
77
79
81
83
85
87
89
91
93
95
97
99
101
103
105
107
109
111
113
GND
BATLOWSATA0_TX+
SATA0_TXSATA_ACTSATA0_RX+
SATA0_RXGND
BIOS_DISABLE-/BOOT_ALTSDIO_CDSDIO_CMD
SDIO_PWRSDIO_DATA0
SDIO_DATA2
SDIO_DATA4
SDIO_DATA6
GND
HDA_SYNC
HDA_RSTHDA_BITCLK
HDA_SDI
HDA_SDO
THRMTHRMTRIPGND
USB_P7USB_P7+
USB_6_7_OCUSB_P7+
USB_P5+
USB_2_3_OCUSB_P3USB_P3+
USB_CC
USB_P1USB_P1+
GND
LVDS_A0+
LVDS_A0LVDS_A1+
LVDS_A1LVDS_A2+
LVDS A2LVDS_PPEN
LVDS_A3+
2
4
6
8
10
12
14
16
18
20
22
24
KEY
26
28
30
32
34
36
38
40
42
44
46
48
50
52
54
56
58
60
62
64
66
68
70
72
74
76
78
80
82
84
86
88
90
92
94
96
98
10 0
102
10 4
106
10 8
110
112
11 4
GND
GBE_MDI2GBE_MDI2+
GBE_LINK1000-(NC)
GBE_MDI0GBE_MDI0+
GBE_ACTSUS_S5SUS_S3PWRBTNLID_BTNGND
PWGIN
RSTBTNSATA1_TX+
SATA1_TXGND
SATA1_RX+
SATA1_RXGND
SDIO_CLK
SDIO_LED
SDIO_WP
SDIO_DATA1
SDIO_DATA3
SDIO_DATA5
SDIO_DATA7
RSVD(NC)
GND
SMB_CLK
SMB_DATA
SMB_ALERTI2C_CLK
I2C_DATA
WDTRI G WDOUT
GND
USB_P6USB_P6+
USB_4_5_OCUSB_P4USB_P4+
USB_0_1_OCUSB_P2USB_P2+
USB_ID
USB_P0USB_P0+
GND
LVDS_B0+(NC)
LVDS_B0-(NC)
LVDS_B1+(NC)
LVDS_B1-(NC)
LVDS_B2+(NC)
LVDS B2-(NC)
LVDS_BLEN
LVDS_B3+(NC)
Hardware Installation
115
117
119
121
123
125
127
129
131
133
135
137
139
141
143
145
147
149
151
153
155
157
159
161
163
165
167
169
171
173
175
177
179
181
183
185
187
189
191
193
195
197
199
201
203
205
207
209
211
213
215
217
219
221
223
225
227
229
LVDS_A3GND
LVDS_A_CLK+
LVDS_A_CLKLVDS_BLT_CTRL/GP_PWN_OUT0
LVDS_DID_DAT/GP_I2C_DAT
LVDS_DID_CLK/GP_I2C_CLK
CAN0_TX
SDVO_BCLK+
SDVO_BCLKGND
SDVO_GREEN+
SDVO_GREENGND
SDVO_BLUE+
SDVO_BLUEGND
SDVO_RED+
SDVO_REDHDMI_HPDPCIE_CLK_REF+
PCIE_CLK_REFGND
PCIE3_TX+(NC)
PCIE3_TX-(NC)
GND
PCIE2_TX+
PCIE2_TXEXCD0_PERSTPCIE1_TX+
PCIE1_TXEXCD0_CPPEPCIE0_TX+
PCIE0_TXGND
LPC_AD0
LPC_AD2
LPC_CLK
SERIR Q
VCC_RTC
FAN_TACHOIN/GP_TIMER_IN
GND
SPI_MOSI
SPI_MISO
SPI_SCK
VCC_5VSB
MFG_NC0(NC)
MFG_NC1
VCC
VCC
VCC
VCC
VCC
VCC
VCC
VCC
VCC
VCC
VCC
116
118
120
122
124
126
128
130
132
134
136
138
140
142
144
146
148
150
152
154
156
158
160
162
164
166
168
170
172
174
176
178
180
182
184
186
188
190
192
194
196
198
200
202
204
206
208
210
2 12
2 14
2 16
2 18
2 20
2 22
2 24
2 26
2 28
2 30
2
LVDS_B3-(NC)
GND
LVDS_B_CLK+(NC)
LVDS_B_CLK-(NC)
RSVD
LVDS_BLC_DAT(NC)
LVDS_BLC_CLK(NC)
CAN0_RX
SDVO_INT+
SDVO_INTGND
SDVO_FLDSTALL+
SDVO_FLDSTALLGND
SDVO_TVCLKIN+
SDVO_TVCLKINGND
SDVO_CTRL_DAT
SDVO_CTRL_CLK
DP_HPD-(NC)
PCIE_WAKEPCIE_RSTGND
PCIE3_RX+(NC)
PCIE3_RX-(NC)
GND
PCIE2_RX+
PCIE2_RXEXCD1_PERSTPCIE1_RX+
PCIE1_RXEXCD1_CPPEPCIE0_RX+
PCIE0_RXGND
LPC_AD1
LPC_AD3
LPC_FRAMELPC_LDRQ-(NC)
SPKR/GP_PWM_OUT2
FAN_PWMOUT/GP_PWM_OUT1
GND
SPI_CS0SPI_CS1-(NC)
MFG_NC4
VCC_5VSB
MFG_NC2
MFG_NC3(NC)
VCC
VCC
VCC
VCC
VCC
VCC
VCC
VCC
VCC
VCC
VCC
19
2
Hardware Installation
Installing QB701-B Series onto a Carrier Board
Important:
The carrier board used in this section is for reference purpose only and
may not resemble your carrier board. These illustrations are mainly to
guide you on how to install QB701-B Series onto the carrier board of
your choice.
1.
The photo below shows the locations of the mounting holes and the bolts already fixed in place.
Standoff Bolts
Mounting hole
2. Grasping QB701-B Series by its edges, insert it into the carrier board, and
you will hear a distinctive¨click¨ indicating QB701-B Series is correctly locked
into position.
Carrier board
QB701-B Series
20
Hardware Installation
3.
2
Press down QB701-B Series and put on the heat sink on top of QB701-B Series with its mounting holes and bolts aligned on the carrier board. Use the
mounting screw to fix QB701-B Series and heat sink on place.
Short screws
Long screws
21
3
BIOS Setup
Chapter 3 - BIOS Setup
Note:
QB701-B Series support WinXP driver only. Win7 and Linux is available
only upon request.
Overview
The BIOS is a program that takes care of the basic level of communication between the CPU and peripherals. It contains codes for various advanced features
found in this system board. The BIOS allows you to configure the system and
save the configuration in a battery-backed CMOS so that the data retains even
when the power is off. In general, the information stored in the CMOS RAM of
the EEPROM will stay unchanged unless a configuration change has been made
such as a hard drive replaced or a device added.
It is possible that the CMOS battery will fail causing CMOS data loss. If this happens, you need to install a new CMOS battery and reconfigure the BIOS settings.
Note:
The BIOS is constantly updated to improve the performance of the system board; therefore the BIOS screens in this chapter may not appear
the same as the actual one. These screens are for reference purpose
only.
Default Configuration
Most of the configuration settings are either predefined according to the Load Optimal Defaults settings which are stored in the BIOS or are automatically detected
and configured without requiring any actions. There are a few settings that you
may need to change depending on your system configuration.
Entering the BIOS Setup Utility
The BIOS Setup Utility can only be operated from the keyboard and all commands are keyboard commands. The commands are available at the right side of
each setup screen.
The BIOS Setup Utility does not require an operating system to run. After you
power up the system, the BIOS message appears on the screen and the memory
count begins. After the memory test, the message “Press DEL to run setup” will
appear on the screen. If the message disappears before you respond, restart the
system or press the “Reset” button. You may also restart the system by pressing
the <Ctrl> <Alt> and <Del> keys simultaneously.
22
BIOS Setup
3
Legends
Keys
Function
Right and Left arrows
Moves the highlight left or right to
select a menu.
Up and Down arrows
Moves the highlight up or down
between submenus or fields.
<Esc>
Exits to the BIOS Setup Utility.
+ (plus key)
Scrolls forward through the values
or options of the highlighted field.
- (minus key)
Scrolls backward through the values
or options of the highlighted field.
Tab
Selects a field.
<F1>
Displays General Help.
<F4>
Saves and exits the Setup program.
<Enter>
Press <Enter> to enter the highlighted submenu.
Scroll Bar
When a scroll bar appears to the right of the setup screen, it indicates that there
are more available fields not shown on the screen. Use the up and down arrow
keys to scroll through all the available fields.
Submenu
When ““ appears on the left of a particular field, it indicates that a submenu
which contains additional options are available for that field. To display the submenu, move the highlight to that field and press <Enter>.
23
3
BIOS Setup
AMI BIOS Setup Utility
Main
The Main menu is the first screen that you will see when you enter the BIOS
Setup Utility.
Main
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Advanced
Boot
Security Save & Exit
Chipset
BIOS Information
BIOS Vendor
Core Version
Project Version
Build Date and Time
American Megatrends
4.6.3.7
OABTN 0.32
01/17/2012 13:50:49
Memory Information
MRC Version
Total Memory
01.00
2048 MB (DDR2)
System Date
System Time
[Thu 01/13/2011]
[10:37:53]
Access Level
Administrator
Set the Time. Use Tab to
switch between Time
elements.
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
System Date
The date format is <day>, <month>, <date>, <year>. Day displays a day, from
Sunday to Saturday. Month displays the month, from January to December. Date
displays the date, from 1 to 31. Year displays the year, from 1980 to 2099.
System Time
The time format is <hour>, <minute>, <second>. The time is based on the 24hour military-time clock. For example, 1 p.m. is 13:00:00. Hour displays hours
from 00 to 23. Minute displays minutes from 00 to 59. Second displays seconds
from 00 to 59.
24
BIOS Setup
3
Advanced
The Advanced menu allows you to configure your system for basic operation.
Some entries are defaults required by the system board, while others, if enabled,
will improve the performance of your system or let you set some features according to your preference.
Important:
Setting incorrect field values may cause the system to malfunction.
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Main
Advanced
Chipset
Boot
Legacy OpROM Support
Launch PXE OpROM
Launch Storage OpROM
Security
[LAN1]
[Enabled]
Save & Exit
Monitor hardware status

ACPI Settings

Trusting Computing

CPU Configuration

SDIO Configuration

USB Configuration

F75387 Module Board H/W Monitor

Super IO Configuration

W83627DHG-P Carry Board H/W Monitor
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
Launch PXE OpROM
Enables or disables the boot option for legacy network devices.
Launch Storage OpROM
Enables or disables the boot option for legacy mass storage devices with option
ROM.
25
3
BIOS Setup
ACPI Settings
This section is used to configure the ACPI Settings.
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Advanced
[S3 (Suspend to RAM) ]
ACPI Sleep State
Select the highest ACPI
sleep state the system will
enter, when the SUSPEND
button is pressed.
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
ACPI Sleep State
Selects the highest ACPI sleep state the system will enter when the Suspend
button is pressed.
26
S1(POS)
Enables the Power On Suspend function.
S3(STR)
Enables the Suspend to RAM function.
BIOS Setup
3
Trusting Computing (option)
This section configures settings relevant to Trusting Computing innovations.
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Advanced
TPM Configuration
TPM Support
[Disabled]
Current TPM Status Information
NO TPM Hardware
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
TPM Support
Enables or Disables TPM. O.S. will not show TPM. Resetting the platform is
required.
27
3
BIOS Setup
CPU Configuration
This section is used to configure the CPU. It will also display the detected CPU
information.
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Advanced
Enable or Disable Intel(R)
SpeedStep(tm)
CPU Configuration
Processor Type
EMT64
Processor Speed
System Bus Speed
Ratio Status
Actual Ratio
System Bus Speed
Processor Stepping
Microcode Revision
L1 Cache RAM
L2 Cache RAM
Processor Core
Hyper-Threading
Intel (R) Atom (TM) CPU
Supported
1600 MHz
400 MHz
16
16
400 MHz
20661
260
56 k
512 k
Single
Supported
Intel SpeedStep
Hyper-Threading
Execute Disable Bit
Limit CPUID Maximum
Intel Virtualization Technology
[Enabled]
[Enabled]
[Enabled]
[Disabled]
[Disabled]
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
Intel SpeedStep
Enabled or disabled Intel(R) SpeedStep(tm).
Hyper-threading
Enable this field for Windows XP and Linux which are optimized for HyperThreading technology. Select disabled for other OSes not optimized for HyperThreading technology. When disabled, only one thread per enabled core is
enabled.
Execute Disable Bit
When this field is set to Disabled, it will force the XD feature flag to always
return to 0.
Limit CUPID Maximum
The CPUID instruction of some newer CPUs will return a value greater than
3. The default is Disabled because this problem does not exist in the Windows series operating systems. If you are using an operating system other
than Windows, this problem may occur. To avoid this problem, enable this
field to limit the return value to 3 or less than 3.
Intel Virtualization Technology
When this field is set to Enabled, the VMM can utilize the additional hardware
capabilities provided by Vanderpool Technology.
28
BIOS Setup
3
SDIO Configuration
This section is used to configure the SDIO.
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Advanced
SDIO Configuration
SDIO Access Mode
[Auto]
Auto Option: accesss SD
device in DMA mode
if controller supports it,
otherwise in PIO mode.
DMA Option: access SD
device in DMA mode.
PIO Option: access SD
device in PIO mode
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
SDIO Access Mode
Auto Option: Access SD device in DMA mode if controller supports it, otherwise it is in PIO mode.
DMA Option: Access SD device in DMA mode.
PIO Option: Access SD device in PIO mode.
29
3
BIOS Setup
USB Configuration
This section is used to configure USB.
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Advanced
USB Configuration
USB Devices:
1 Keyboard
Legacy USB Support
EHCI Hand-off
[Enabled]
[Disabled]
Enables Legacy USB
support. AUTO option
disables legacy support if
no USB devices are
connected. DISABLE
option will keep USB
devices available only for
EFI applications.
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
Legacy USB Support
Enabled
Enables legacy USB.
Auto
Disables support for legacy when no USB devices are connected.
Disabled
Keeps USB devices available only for EFI applications.
EHCI Hand-off
This is a workaround for OSes that does not support EHCI hand-off. The EHCI
ownership change should be claimed by the EHCI driver.
30
BIOS Setup
3
Module Board H/W Monitor
The fields in this section are used to monitor the module board.
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Advanced
===Module Board H/W Monitor===
Current CPU Temperature
System FAN1 Speed
Vcore
VGFX
+1.8(V)
+3.3(V)
Fan1 Mode Settings
Fan1 Manual Value
Configure Fan Mode
: +34.6 C
: 5154 RPM
: +1.120 V
: +0.912 V
: +1.840 V
: +3.296 V
[Manual Mode]
255
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
Fan1 Mode Settings
Configure the fan mode.
31
3
BIOS Setup
Super IO Configuration
This section is used to configure the I/O functions supported by the onboard
Super I/O chip.
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Advanced
Restore AC Power Loss
help.
Super IO Configuration
Super IO Chip
Port 1 Configuration
Port 2 Configuration

Serial

Serial
Winbond W83627DHG-P
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
32
BIOS Setup
3
Serial Port 1 Configuration to Serial Port 2 Configuration
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Advanced
Serial Port 1 Configuration
Serial Port
Device Settings
[Enabled]
IO=3F8h; IRQ=4;
Change Settings
[Auto]
Enable or Disable Serial
Port (COM)
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Advanced
Serial Port 2 Configuration
Serial Port
Device Settings
[Enabled]
IO=2F8h; IRQ=3;
Change Settings
[Auto]
Enable or Disable Serial
Port (COM)
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
Serial Port
Enables or disables the serial port.
Change Settings
Selects the IO/IRQ setting of the I/O device.
33
3
BIOS Setup
Carrier Board H/W Monitor
The fields in this section are used to monitor the carrier board.
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Advanced
=== Carrier Board H/W Monitor ===
Case Open Warning
System temperature
System FAN2 Speed
+12(V)
+3.3(V)
+5(V)
VBAT(V)
Enabled/ Disabled case
open warning function
[Disabled]
: +32 C
: N/A
: +12.460 V
: +3.440 V
: +5.068 V
: +3.280 V
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
Case Open Warning
Enabled or disabled the case open warning function.
34
BIOS Setup
3
Chipset
Configures relevant chipset functions.
Main
North
South
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Advanced
Boot
Security
Save & Exit
Chipset
Bridge Chipset Configuration
Bridge Chipset Configuration
System Agent (SA)
Parameters
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
35
3
BIOS Setup
North Bridge Chipset Configuration
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Chipset
Configure Intel IGFX
Settings.
North Bridge Chipset Configuration
Memory Information
MRC Version
Total Memory
vBIOS Version
01.00
2048 MB (DDR2)
2032
IGD Mode Select
[Enabled, 8MB]
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
IGD Mode Select
Selects the amount of system memory used by the internal graphics device.
36
BIOS Setup
3
South Bridge Chipset Configuration
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Chipset
Configure Intel IGFX
Settings.
South Bridge Chipset Configuration
Audio Controller
PCI
[Auto]
Express Ports Configuration
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
IGD Mode Select
Selects the amount of system memory used by the internal graphics device.
37
3
BIOS Setup
PCI Express Ports Configuration
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Chipset
PCI Express Ports Configuration
PCI
PCI
PCI
PCI
Express
Express
Express
Express
Root
Root
Root
Root
Port
Port
Port
Port
PCI Express Root Port 0
Settings
0
1
2
3
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
PCI Express Root Port 0 to PCI Express Root Port 3
Controls the PCI Express Root Port.
38
BIOS Setup
3
Boot
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Main
Advanced
Chipset
Boot
Security
Save & Exit
Boot Configuration
Quiet Boot
Setup Prompt Timeout
Bootup Numlock State
[Disabled]
[1]
[On]
CSM16 Module Version
07.65
Boot Option Priorities
Boot Option #1
[PO-WDC WD1200JD-00...]
Enables/Disables Quiet
Boot Option
Network Device BBS Priorities
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
Setup Prompt Timeout
Selects the number of seconds to wait for the setup activation key.
65535(0xFFFF) denotes indefinite waiting.
Bootup NumLock State
This allows you to determine the default state of the numeric keypad. By
default, the system boots up with NumLock on wherein the function of the
numeric keypad is the number keys. When set to Off, the function of the numeric keypad is the arrow keys.
Quiet Boot
Enables or disables the quiet boot function.
39
3
BIOS Setup
Security
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Main
Advanced
Chipset
Boot
Password Description
Security
Save & Exit
Set Setup Administrator
Password.
If ONLY the Administrator’s password is set,
then this only limits access to Setup and is only
asked for when entering Setup.
If ONLY the User’s password is set, then this
is a power on password and must be entered to
boot or enter Setup. In Setup the User will have
Administrator rights.
The password must be 3 to 20 characters long.
Administrator Password
User Password
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
Administrator Password
Sets the administrator password.
User Password
Sets the user password.
40
BIOS Setup
3
Save & Exit
Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.
Main
Advanced
Chipset
Boot
Save Changes and Reset
Discard Changes and Reset
Security
Save & Exit
Reset the system after
saving the changes.
Restore Defaults
Save as User Defaults
Restore User Defaults
Boot Override
PO-WDC WD1200JD-00HBB0
Launch EFI Shell from file system device
 Select Screen

Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.
Save Changes and Reset
To save the changes, select this field and then press <Enter>. A dialog box
will appear. Select Yes to reset the system after saving all changes made.
Discard Changes and Reset
To discard the changes, select this field and then press <Enter>. A dialog box
will appear. Select Yes to reset the system setup without saving any changes.
Restore Defaults
To restore and load the optimized default values, select this field and then
press <Enter>. A dialog box will appear. Select Yes to restore the default values of all the setup options.
Save as User Defaults
To save changes done so far as user default, select this field and then press
<Enter>. A dialog box will appear. Select Yes to save values as user default.
Restore User Defaults
To restore user default to all the setup options, select this field and then
press <Enter>. A dialog box will appear. Select Yes to restore user default.
41
3
BIOS Setup
Updating the BIOS
To update the BIOS, you will need the new BIOS file and a flash utility, AFUDOS.
EXE. Please contact technical support or your sales representative for the files.
To execute the utility, type:
A:> AFUDOS BIOS_File_Name /b /p /n
then press <Enter>.
C:\AFU\AFUDOS>afudos filename /B /P /N
+--------------------------------------------------------------------------------------------------------+
|
AMI Firmware Update Utility(APTIO) v2.25
|
Copyright (C)2008 American Megatrends Inc. All Rights Reserved.
+--------------------------------------------------------------------------------------------------------+
Reading file ..............................
Erasing flash .............................
Writing flash .............................
Verifying flash ..........................
Erasing BootBlock ....................
Writing BootBlock ....................
Verifying BootBlock .................
|
|
done
done
done
done
done
done
done
C:\AFU\AFUDOS>
After finishing BIOS update, please turn off the AC power. Wait about 10 seconds
and then turn on the AC power again.
42
Supported Software
4
Chapter 4 - Supported Software
Note:
QB701-B Series support WinXP driver only. Win7 driver is available only
upon request.
The CD that came with the system board contains drivers, utilities and software
applications required to enhance the performance of the system board.
Insert the CD into a CD-ROM drive. The autorun screen (Mainboard Utility CD)
will appear. If after inserting the CD, “Autorun” did not automatically start (which
is, the Mainboard Utility CD screen did not appear), please go directly to the root
directory of the CD and double-click “Setup”.
43
4
Supported Software
Intel Chipset Software Installation Utility
The Intel Chipset Device Software is used for updating Windows® INF files so that
the Intel chipset can be recognized and configured properly in the system.
To install the utility, click “Intel Chipset Device Software” on the main menu.
44
1.
Setup is now ready to install the utility. Click Next.
2.
Read the license agreement
then click Yes.
Supported Software
3.
Go through the readme
document for system requirements and installation
tips then click Next.
4.
Setup is now installing the
driver. Click Next to continue.
5.
Click “Yes, I want to restart
this computer now” then
click Finish.
4
Restarting the system will
allow the new software installation to take effect.
45
4
Supported Software
Intel Graphics Drivers
To install the driver, click “Intel Graphics Drivers” on the main menu.
46
1.
Setup is ready to install the
graphics driver. Click Next.
2.
Read the license agreement
then click Yes.
3.
Go through the readme
document for more installation tips then click Next.
Supported Software
4.
Setup is currently installing
the driver. After installation
has completed, click Next.
5.
Click “Yes, I want to restart
this computer now.” then
click Finish.
4
Restarting the system will
allow the new software installlation to take effect.
47
4
Supported Software
Audio Drivers (for Q7-100 carrier board)
To install the driver, click “Audio Drivers” on the main menu.
1.
Setup is now ready to install the audio driver. Click
Next.
2.
Follow the remainder of the
steps on the screen; clicking “Next” each time you
finish a step.
3.
Click “Yes, I want to restart
my computer now” then
click Finish.
Restarting the system will
allow the new software installation to take effect.
48
Supported Software
4
Intel Platform Controller Hub EG20t Drivers
To install the driver, click “Intel Platform Controller Hub EG20t Drivers” on the
main menu.
1.
Setup is now preparing to
install the driver.
2.
Setup is now ready to install the driver. Click Next.
3.
Click “I accept the terms
in the license agreement”
then click “Next”.
49
4
50
Supported Software
4.
Click Next.
5.
Click Install to begin installation.
6.
Wait until the driver is
being installed, then click
Next.
Supported Software
7.
Click Continue Anyway or
Stop Installation.
8.
Click Finish to exit installation.
4
51
4
Supported Software
DFI Utility
DFI Utility provides information about the board, HW Health, Watchdog, DIO, and
Backlight. To access the utility, click “DFI Utility” on the main menu.
1. Setup is ready to install
the DFI Utility drifer.
Click Next.
2. Click “I accept the terms
in the license agreement” and then click
Next.
52
Supported Software
4
3. Enter “User Name” and
“Organization” information and then click Next.
4. Click Install to begin the
installation.
5. After completing installation, click Finish.
53
4
Supported Software
The DFI Utility icon will appear on the desktop. Double-click the icon to open the
utility.
54
Supported Software
4
F6 Floppy Configuration Utility
This is used to create a floppy driver diskette needed when you install Windows®
XP using the F6 installation method. This will allow you to install the operating
system onto a hard drive when in AHCI mode.
1.
Insert a blank floppy diskette.
2.
Locate for the drivers in the CD then copy them to the floppy diskette. The
CD includes drivers for both 32-bit and 64-bit operating systems. The path to
the drivers are shown below.
32-bit
CD Drive:\AHCI_RAID\F6FLOPPY\f6flpy32
55
4
Supported Software
Adobe Acrobat Reader 9.3
To install the reader, click “Adobe Acrobat Reader 9.3” on the main menu.
56
1.
Click Next to install or click
Change Destination Folder
to select another folder.
2.
Click Install to begin installation.
Supported Software
3.
4
Click Finish to exit installation.
57
A
NLITE and AHCI Installation Guide
Appendix A - NLITE and AHCI Installation Guide
nLite
nLite is an application program that allows you to customize your XP installation
disc by integrating the RAID/AHCI drivers into the disc. By using nLite, the F6
function key usually required during installation is no longer needed.
Note:
The installation steps below are based on nLite version 1.4.9. Installation procedures may slightly vary if you’re using another version of the
program.
1.
Download the program from nLite’s offical website.
http://www.nliteos.com/download.html
2.
Install nLite.
Important:
Due to it’s coding with Visual.Net, you may need to first install .NET
Framework prior to installing nLite.
3.
Download relevant RAID/AHCI driver files from Intel’s website. The drivers
you choose will depend on the operating system and chipset used by your
computer.
The downloaded driver files
should include iaahci.cat,
iaAHCI.inf, iastor.cat, iaStor.
inf, IaStor.sys, license.txt
and TXTSETUP.OEM.
58
NLITE and AHCI Installation Guide
4.
Insert the XP installation
disc into an optical drive.
5.
Launch nLite. The Welcome
screen will appear. Click
Next.
6.
Click Next to temporarily
save the Windows installation files to the designated
default folder.
A
If you want to save them
in another folder, click
Browse, select the folder
and then click Next.
59
A
60
NLITE and AHCI Installation Guide
7.
Click Next.
8.
In the Task Selection dialog box, click Drivers and
Bootable ISO. Click Next.
NLITE and AHCI Installation Guide
9.
10.
A
Click Insert and then select Multiple driver folder
to select the drivers you
will integrate. Click Next.
Select only the drivers
appropriate for the Windows version that you are
using and then click OK.
Integrating 64-bit drivers
into 32-bit Windows or
vice versa will cause file
load errors and failed installation.
61
A
62
NLITE and AHCI Installation Guide
11.
If you are uncertain of
the southbridge chip used
on your motherboard, select all RAID/AHCI controllers and then click OK.
12.
Click Next.
NLITE and AHCI Installation Guide
13.
The program is currently
integrating the drivers
and applying changes to
the installation.
14.
When the program is finished applying the changes, click Next.
A
63
A
NLITE and AHCI Installation Guide
15.
To create an image, select
the Create Image mode
under the General section
and then click Next.
16.
Or you can choose to
burn it directly to a disc
by selecting the Direct
Burn mode under the
General section.
Select the optical device
and all other necessary
settings and then click
Next.
64
NLITE and AHCI Installation Guide
17.
A
You have finished customizing the Windows XP installation disc. Click Finish.
Enter the BIOS utility to
configure the SATA controller to RAID/AHCI. You
can now install Windows
XP.
65
A
NLITE and AHCI Installation Guide
AHCI
The installation steps below will guide you in configuring your SATA drive to AHCI
mode.
1.
Enter the BIOS utility and configure the SATA controller to IDE mode.
2.
Install Windows XP but do not press F6.
3.
Download relevant RAID/AHCI driver files supported by the motherboard
chipset from Intel’s website.
Transfer the downloaded
driver files to C:\AHCI.
4.
Open Device Manager and
right click on one of the Intel Serial ATA Storage Controllers, then select Update
Driver.
If the controller you selected did not work, try selecting another one.
66
NLITE and AHCI Installation Guide
5.
In the Hardware Update
Wizard dialog box, select
“No, not this time” then
click Next.
6.
Select “Install from a list
or specific location (Advanced)” and then click
Next.
7.
Select “Don’t search. I
will choose the driver
to install” and then click
Next.
A
67
A
NLITE and AHCI Installation Guide
8.
Click “Have Disk”.
9.
Select C:\AHCI\iaAHCI.inf
and then click Open.
10.
68
Select the appropriate
AHCI Controller of your
hardware device and then
click Next.
NLITE and AHCI Installation Guide
11.
A
A warning message appeared because the selected SATA controller did
not match your hardware
device.
Ignore the warning and
click Yes to proceed.
12.
Click Finish.
13.
The system’s settings
have been changed. Windows XP requires that
you restart the computer.
Click Yes.
14.
Enter the BIOS utility and
modify the SATA controller from IDE to AHCI. By
doing so, Windows will
work normally with the
SATA controller that is in
AHCI mode.
69
C
System Error Message
Appendix B - System Error Message
When the BIOS encounters an error that requires the user to correct something,
either a beep code will sound or a message will be displayed in a box in the middle of the screen and the message, PRESS F1 TO CONTINUE, CTRL-ALT-ESC or
DEL TO ENTER SETUP, will be shown in the information box at the bottom. Enter
Setup to correct the error.
Error Messages
One or more of the following messages may be displayed if the BIOS detects an
error during the POST. This list indicates the error messages for all Awards BIOSes:
CMOS BATTERY HAS FAILED
The CMOS battery is no longer functional. It should be replaced.
Important
Danger of explosion if battery incorrectly replaced. Replace only with the
same or equivalent type recommended by the manufacturer. Dispose of
used batteries according to the battery manufacturer’s instructions.
CMOS CHECKSUM ERROR
Checksum of CMOS is incorrect. This can indicate that CMOS has become corrupt. This error may have been caused by a weak battery. Check the battery and
replace if necessary.
DISPLAY SWITCH IS SET INCORRECTLY
The display switch on the motherboard can be set to either monochrome or color.
This indicates the switch is set to a different setting than indicated in Setup.
Determine which setting is correct, either turn off the system and change the
jumper or enter Setup and change the VIDEO selection.
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Troubleshooting
C
Appendix C - Troubleshooting
Troubleshooting Checklist
This chapter of the manual is designed to help you with problems that you may
encounter with your personal computer. To efficiently troubleshoot your system,
treat each problem individually. This is to ensure an accurate diagnosis of the
problem in case a problem has multiple causes.
Some of the most common things to check when you encounter problems while
using your system are listed below.
1.
The power switch of each peripheral device is turned on.
2.
All cables and power cords are tightly connected.
3.
The electrical outlet to which your peripheral devices are connected is working. Test the outlet by plugging in a lamp or other electrical device.
4.
The monitor is turned on.
5.
The display’s brightness and contrast controls are adjusted properly.
6.
All add-in boards in the expansion slots are seated securely.
7.
Any add-in board you have installed is designed for your system and is set
up correctly.
Monitor/Display
If the display screen remains dark after the system is turned on:
1.
Make sure that the monitor’s power switch is on.
2.
Check that one end of the monitor’s power cord is properly attached to the
monitor and the other end is plugged into a working AC outlet. If necessary,
try another outlet.
3.
Check that the video input cable is properly attached to the monitor and the
system’s display adapter.
4.
Adjust the brightness of the display by turning the monitor’s brightness control knob.
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C
Troubleshooting
The picture seems to be constantly moving.
1.
The monitor has lost its vertical sync. Adjust the monitor’s vertical sync.
2.
Move away any objects, such as another monitor or fan, that may be creating
a magnetic field around the display.
3.
Make sure your video card’s output frequencies are supported by this monitor.
The screen seems to be constantly wavering.
1.
If the monitor is close to another monitor, the adjacent monitor may need
to be turned off. Fluorescent lights adjacent to the monitor may also cause
screen wavering.
Power Supply
When the computer is turned on, nothing happens.
1.
Check that one end of the AC power cord is plugged into a live outlet and the
other end properly plugged into the back of the system.
2.
Make sure that the voltage selection switch on the back panel is set for the
correct type of voltage you are using.
3.
The power cord may have a “short” or “open”. Inspect the cord and install a
new one if necessary.
Hard Drive
Hard disk failure.
1.
Make sure the correct drive type for the hard disk drive has been entered in
the BIOS.
2.
If the system is configured with two hard drives, make sure the bootable
(first) hard drive is configured as Master and the second hard drive is configured as Slave. The master hard drive must have an active/bootable partition.
Excessively long formatting period.
If your hard drive takes an excessively long period of time to format, it is likely a
cable connection problem. However, if your hard drive has a large capacity, it will
take a longer time to format.
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Troubleshooting
C
Serial Port
The serial device (modem, printer) doesn’t output anything or is outputting garbled characters.
1.
Make sure that the serial device’s power is turned on and that the device is
on-line.
2.
Verify that the device is plugged into the correct serial port on the rear of the
computer.
3.
Verify that the attached serial device works by attaching it to a serial port
that is working and configured correctly. If the serial device does not work,
either the cable or the serial device has a problem. If the serial device works,
the problem may be due to the onboard I/O or the address setting.
4.
Make sure the COM settings and I/O address are configured correctly.
Keyboard
Nothing happens when a key on the keyboard was pressed.
1.
Make sure the keyboard is properly connected.
2.
Make sure there are no objects resting on the keyboard and that no keys are
pressed during the booting process.
System Board
1.
Make sure the add-in card is seated securely in the expansion slot. If the
add-in card is loose, power off the system, re-install the card and power up
the system.
2.
Check the jumper settings to ensure that the jumpers are properly set.
3.
Verify that all memory modules are seated securely into the memory sockets.
4.
Make sure the memory modules are in the correct locations.
5.
If the board fails to function, place the board on a flat surface and seat all
socketed components. Gently press each component into the socket.
6.
If you made changes to the BIOS settings, re-enter setup and load the BIOS
defaults.
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