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MC75 Enterprise Digital Assistant
Integrator Guide
MC75 Enterprise Digital Assistant
Integrator Guide
72E-103078-03
Rev. A
March 2010
ii MC75 Integrator Guide
© 2008-10 by Motorola, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Motorola grants to the user a non-transferable and non-exclusive license to use each software or firmware program delivered hereunder (licensed program). Except as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of
Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof.
Motorola reserves the right to make changes to any software or product to improve reliability, function, or design.
Motorola does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc., intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in
Motorola products.
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent &
Trademark Office. Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners.
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742-1300 http://www.motorola.com/enterprisemobility
Patents
This product is covered by one or more of the patents listed on the website: http://www.motorola.com/ enterprisemobility/patents .
Revision History
Changes to the original manual are listed below:
Change
-01 Rev. A
-02 Rev. A
-03 Rev. A
Date
06/13/08 Initial Release.
Description
12/15/08 Add re-boot after installing SIM card. Correct MC75 COM Port Definitions.
02/15/10 Add support for OEM versions 02.35.000 and 02.35.001. Correct cold boot process.
Add DCR7X00-200R accessory.
iii
iv MC75 Integrator Guide
Table of Contents
viii MC75 Integrator Guide
Table of Contents ix
Chapter 4: Application Deployment for Mobile 6
x MC75 Integrator Guide
Chapter 5: MC7506/96 - GSM Configuration
Table of Contents xi
Chapter 6: MC7508/98 - CDMA Configuration
Chapter 7: Wireless Applications
Chapter 8: Maintenance and Troubleshooting
xii MC75 Integrator Guide
Appendix A: Technical Specifications
Appendix B: Bluetooth Configuration
About This Guide
Introduction
This Integrator Guide provides information about setting up and configuring MC75 and accessories.
NOTE
Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation for the MC75 is divided into guides that provide information for specific user needs.
•
MC75 Quick Start Guide - describes how to get the MC75 up and running.
•
MC75 User Guide - describes how to use the MC75.
•
MC75 Integrator Guide - describes how to set up the MC75 and accessories.
•
Windows Mobile
®
6 Applications User Guide for Enterprise Mobility Devices - describes how to use
Microsoft developed applications.
•
Enterprise Mobility Application Guide - describes how to use Enterprise Mobility developed sample applications.
•
Enterprise Mobility Developer Kit (EMDK) Help File - provides API information for writing applications.
xiv MC75 Integrator Guide
Configurations
This guide covers the following configurations:
Configuration
MC7506
MC7508
MC7596
GPS
Radios
WPAN: Bluetooth
WWAN: HSDPA
GPS
WPAN: Bluetooth
WWAN: EVDO
Display
3.5” VGA
Color
3.5” VGA
Color
Memory
128 MB RAM/
256 MB Flash
128 MB RAM/
256 MB Flash
Data Capture
1D laser scanner, 2D imager
1D laser scanner, 2D imager
Operating
System
Windows
Mobile 6.1
Professional
Windows
Mobile 6.1
Professional
Keypads
Numeric,
AZERTY,
QWERTY or
QWERTZ
Numeric,
AZERYTY,
QWERTY or
QWERTZ
WLAN:
802.11a/b/g
WPAN: Bluetooth
WWAN: HSDPA
GPS
3.5” VGA
Color
128 MB RAM/
256 MB Flash or 128 MB
RAM/512 MB
Flash
1D laser scanner, 2D imager 1D laser scanner with
2MP camera, 2D imager with 2MP camera
Windows
Mobile 6.1
Professional
Numeric,
DSD,
AZERYTY,
QWERTY or
QWERTZ
MC7598 WLAN:
802.11a/b/g
WPAN: Bluetooth
WWAN: EVDO
GPS
3.5” VGA
Color
128 MB RAM/
256 MB Flash or 128 MB
RAM/512 MB
Flash
1D laser scanner, 2D imager,1D laser scanner with
2MP camera, 2D imager with 2MP camera
Windows
Mobile 6.1
Professional
Numeric,
AZERYTY,
QWERTY or
QWERTZ
Software Versions
This guide covers various software configurations and references are made to operating system or software versions for:
•
Adaptation Kit Update (AKU) version
•
OEM version
•
Phone version
•
BTExplorer version
•
Fusion version
•
Phone version.
AKU Version
To determine the Adaptation Kit Update (AKU) version:
Tap
Start
>
Settings
>
System
tab >
About
icon >
Version
tab.
About This Guide xv
The second line lists the operating system version and the build number. The last part of the build number represents the AKU number. For example, Build 18165.0.5.0 indicates that the device is running AKU version
0.5.0.
OEM Version
To determine the OEM software version:
Tap
Start
>
Settings
>
System
tab >
System Information
icon >
System
tab.
BTExplorer Software
To determine the BTExplorer software version:
•
Tap
BTExplorer
icon >
Show BTExplorer.
•
If the New Connection window appears, tap Cancel.
•
Tap Menu > About.
BTExplorer icon
xvi MC75 Integrator Guide
Fusion Software
To determine the Fusion software version:
Tap
Signal Strength
icon >
Wireless Status
>
Versions
.
Signal Strength icon
Phone Software
To determine the Phone software version:
Tap
Start
>
Phone
>
Menu
>
Options
>
Version Information
tab.
About This Guide xvii
MC7506/96
MC7508/98
Chapter Descriptions
Topics covered in this guide are as follows:
•
provides information on MC75 configurations and accessories, charging the battery, and resetting.
•
describes the accessories available for the MC75 and how to set up power
connections and battery charging capabilities, where applicable.
•
provides instructions on installing ActiveSync and setting up a partnership between the MC75 and a host computer.
•
Chapter 4, Application Deployment for Mobile 6
provides information for provisioning and deploying
applications to the MC75.
•
Chapter 5, MC7506/96 - GSM Configuration
explains how to verify MC7506/96 service on an Enhanced Data rates for Global Evolution (EDGE) wireless network and establish settings.
•
Chapter 6, MC7508/98 - CDMA Configuration
explains how to configure MC7508/98 service on an CDMA wireless network and establish settings.
•
Chapter 7, Wireless Applications
describes how to configure the wireless LAN connection.
•
Chapter 8, Maintenance and Troubleshooting
includes instructions on cleaning and storing the MC75, and
provides troubleshooting solutions for potential problems during MC75 operation.
•
Appendix A, Technical Specifications
includes tables listing the technical specifications for the MC75 and its accessories.
•
Appendix B, Bluetooth Configuration
provides registry settings required for configuring the use of the
Bluetooth stack.
Notational Conventions
The following conventions are used in this document:
•
“MC75” refers to all configurations of the MC75XX mobile computer.
xviii MC75 Integrator Guide
•
Italics are used to highlight the following:
•
chapters and sections in this and related documents
•
dialog box, window, and screen names
•
drop-down list and list box names
•
check box and radio button names
•
icons on a screen.
•
Bold text is used to highlight the following:
•
key names on a keypad
•
button names on a screen.
•
Bullets (•) indicate:
•
action items
•
lists of alternatives
•
lists of required steps that are not necessarily sequential.
•
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents and Software
The following documents provide more information about the MC75.
•
MC75 Quick Start Guide, p/n 72-103079-xx
•
MC75 Windows Mobile 6 Regulatory Guide, p/n 72-103080-xx
•
MC75 User Guide, p/n 72E-103077-xx
•
Microsoft
®
Applications for Mobile and CE 6 User Guide, p/n 72E-108299-01-xx
•
Symbol Application Guide, p/n 72E-68901-xx
•
Enterprise Mobility Developer Kits (EMDKs), available at: http://www.motorola.com/enterprisemobility/support.
•
Latest ActiveSync software, available at: http://www.microsoft.com.
For the latest version of this guide and all guides, go to: http://www.motorola.com/enterprisemobility/manuals.
Service Information
If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact information is available at: http://www.motorola.com/enterprisemobility/contactsupport .
When contacting Enterprise Mobility support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number
Motorola responds to calls by e-mail, telephone or fax within the time limits set forth in support agreements.
About This Guide xix
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business partner for support.
xx MC75 Integrator Guide
Chapter 1 Getting Started
Introduction
This chapter provides information about the MC75, accessories, charging the MC75, and resetting the MC75.
Unpacking the MC75
Carefully remove all protective material from the MC75 and save the shipping container for later storage and shipping. Verify that you received the following equipment:
•
MC75
•
Lithium-ion battery
•
Battery cover/strap assembly
•
Tethered stylus
•
Protective overlay, installed on display window
•
Regulatory Guide
•
Quick Start Guide.
Inspect the equipment. If any equipment is missing or damaged, contact the Motorola Enterprise Mobility support immediately. See
Service Information on page xviii
for contact information.
1 - 2 MC75 Integrator Guide
Accessories
lists the accessories available for the MC75.
Table 1-1
MC75 Accessories
Accessory Part Number
Cradles
Single Slot USB/Serial
Cradle
CRD7X00-1000RR
Four Slot Ethernet Cradle CRD7000-4000ER
CRD7X00-4000CR
Description
Charges the MC75 main battery and a spare battery.
Synchronizes the MC75 with a host computer through either a serial or a USB connection.
Charges the MC75 main battery and connects the MC75 with an Ethernet network.
Charges up to four MC75 devices.
Four Slot Charge Only
Cradle
VCD7000 Vehicle Cradle VCD7X00-P000R Installs in a vehicle and charges the MC75 main battery and a spare battery. Provides serial data communication between an MC75 and an external device.
Chargers
Four Slot Spare Battery
Charger
Serial Charging Cable
USB Charging Cable
SAC7X00-4000CR
25-102776-01R
25-102775-01R
25-95214-02R
25-70979-02R
Charges up to four MC75 spare batteries. Includes an
MC75 shim.
Provides power to the MC75 and serial communication with a host computer.
Provides power to the MC75 and USB communication with a host computer.
Provides power to the MC75.
Charges the MC75 using a vehicle’s cigarette lighter.
Charge Only Cable
Auto Charge Cable
Cables
DEX Cable
Modem Dongle
Modem Inverter Cables
O’Neil Printer Cable
Zebra Printer Cable
Zebra Printer Cable
Miscellaneous
Magnetic Stripe Reader
(MSR)
25-76793-01R
MDM9000-100R
25-70924-03R
25-91519-01R
25-91518-01R
25-91515-01R
MSR7000-100R
Connects the MC75 to a vending machine.
Provides modem connectivity to the MC75.
Connects the MC75 to the modem dongle.
Printer cable for O’Neil printers.
Printer cable Zebra Road Warrior printers.
Printer cable for Zebra QL printers.
Snaps on to the MC75 and adds magstripe read capabilities.
Getting Started 1 - 3
Table 1-1
MC75 Accessories (Continued)
Accessory
Debit Card Reader
Snap-on Mobile Payment
Module with Chip and PIN
Biometric Attachment
Biometric Attachment
Part Number
DCR7X00-100R
DCR7X00-200R
MC7XFPR-01R
MC7XFPSCR-01R
Description
Allows easy data capture with the swipe of a magnetic stripe card and personal identification number (PIN) entry using a numeric keypad.
Allows easy data capture with magnetic stripe cards, EMV compliant Chip and PIN cards and personal identification number (PIN) entry using a numeric keypad.
Contains a finger print reader.
Contains a finger print reader, a contact smart card reader and a contactless smart card reader.
Replacement 3600 mAh battery.
Spare 3600 mAh lithium-ion battery
Spare 4800 mAh lithium-ion battery
Battery Kit for 3600 mAh battery
Battery Kit for 4800 mAh battery
BTRY-MC7XEAB00
BTRY-MC7XEAB0H
BTRY-KT-1R5X-MC7XR
BTRY-KT-2R5X-MC7XR
Headset 50-11300-050R
Belt Mounted Rigid Holster SG-MC70011110-01R
Fabric Holster
Stylus
SG-MC7521215-01R
Stylus-00002-03R
Wall Mounting Kit
Screen Protector
Software
8710-050006-01R
KT-67525-01R
-
Optional 4800 mAh battery.
Replacement 3600 mAh battery and battery door.
Replacement 4800 mAh battery and battery door.
Use in noisy environments.
Clips onto belt to hold the MC75 when not in use.
Soft holder for added protection.
Replacement stylus (3-pack).
Use for wall mounting the four slot cradles.
Package of 3 screen protectors.
Enterprise Mobility Developer Kits (EMDKs), available at: http://www.motorola.com/enterprisemobility/support.
Getting Started
To start using the MC75 for the first time:
•
Install the SIM card (MC7506 and MC7596 only).
•
Install the main battery and cover assembly.
•
Charge the MC75.
•
Power on the MC75.
•
Configure the MC75.
Charge the main battery before or after it is installed. Use one of the spare battery chargers to charge the battery
(out of the MC75), or one of the cradles to charge the battery installed in the MC75.
1 - 4 MC75 Integrator Guide
Installing the SIM Card
NOTE
MC7506 and MC7596 configurations only.
GSM phone service requires a Subscriber Identification Module (SIM) card, or smart card. Obtain this card from the phone service provider. The card fits into the MC75 and can contain the following information:
•
Mobile phone service provider account details.
•
Information regarding service access and preferences.
•
Contact information, which can be moved to Contacts on the MC75.
•
Any additional services to which you have subscribed.
NOTE
For more information about SIM cards, refer to the mobile phone service provider's documentation.
To install the SIM card:
1.
Press the red Power button to suspend the MC75.
2.
Remove the battery cover and the battery.
3.
Lift the SIM cover using the stylus tip.
SIM Cover
Figure 1-1
Lifting the SIM Cover
4.
Insert the SIM card, as shown in
, with the cut edge of the card facing out and the contacts facing down.
Figure 1-2
Inserting the SIM Card
Getting Started 1 - 5
5.
Lower the SIM cover and using the stylus slide it in place.
6.
Install the battery. See
Installing the Main Battery on page 1-5
for more information.
7.
After completing initial MC75 setup or after replacing a SIM card:
a.
Press the red Power button.
b.
c.
On the Today screen, tap Wireless Manager.
Ensure Phone is on.
d.
e.
Press the red Power button to suspend the MC75.
Performing a Warm Boot on page 1-8
f.
Make a call to verify cellular connection.
NOTE
For detailed information about WWAN activation and settings, refer to
Installing the Main Battery
NOTE
The MC75 ships with a 3600 mAh battery. An optional 4800 mAh battery is available.
To install the main battery.
1.
Insert the battery, top first, into the battery compartment in the back of the MC75.
NOTE
Position the battery correctly, with the battery charging contacts on top of the charging contacts in the battery compartment.
2.
Press the battery down into the battery compartment until the battery release latch snaps into place.
Battery
Battery Cover Latch
Battery Cover
Release Latch
Figure 1-3
Inserting the Battery
3.
With the battery cover latches open, insert the cover, bottom first, then press down on the top of the cover.
4.
Close the battery cover latches on either side of the battery cover.
5.
Insert the handstrap through the handstrap slot, then tighten and press down to secure.
1 - 6 MC75 Integrator Guide
Handstrap
Handstrap Slot
Figure 1-4
Inserting the Handstrap
The MC75 powers up after inserting the battery and replacing the battery cover.
Charging the Battery
CAUTION
Ensure that you follow the guidelines for battery safety described in
Battery Safety Guidelines on page 8-2
.
Charging the Main Battery and Memory Backup Battery
Before using the MC75 for the first time, charge the main battery until the amber Charging/Battery Status LED remains lit (see
for charge status indications). To charge the MC75, use a cable or a cradle
with the appropriate power supply. For information about the accessories available for the MC75, see
The MC75 is equipped with a memory backup battery which automatically charges from the fully-charged main battery. When using the MC75 for the first time, the backup battery requires approximately 36 hours to fully charge.
This is also true any time the backup battery is discharged, which occurs when the main battery is removed for several hours. The backup battery retains RAM data in memory for at least 15 minutes (at room temperature) when the MC75's main battery is removed. When the MC75 reaches a very low battery state, the combination of main battery and backup battery retains RAM data in memory for at least 48 hours.
To charge the main battery, use either a charging cable or a cradle. For cable and cradle setup and charging
.
•
Single Slot USB/Serial Cradle
•
Four Slot Ethernet Cradle
•
Four Slot Charge Only Cradle
•
Vehicle Cradle.
To charge the main battery:
1.
2.
Connect the charging accessory to the appropriate power source.
Insert the MC75 into a cradle or attach to a cable. The MC75 begins charging. The Charging/Battery Status
LED blinks amber while charging, then turns solid amber when fully charged. See
for charging indications.
The 3600 mAh battery fully charges in approximately five hours and the 4800 mAh battery charges in approximately seven hours.
Getting Started 1 - 7
Scan/Decode
LED
Charging/Battery
Status LED
Radio Status
LED
Figure 1-5
LED Indicators
Table 1-2
LED Charge Indicators
Charging/Battery
Status LED
Off
Indication
MC75 is not charging.
MC75 is not inserted correctly in the cradle or connected to a power source.
Charger/cradle is not powered.
MC75 is charging.
Slow Blinking Amber
(1 blink every 2 seconds)
Solid Amber Charging complete.
Note: When the battery is initially inserted in the MC75, the amber LED flashes once if the battery power is low or the battery is not fully inserted.
Fast Blinking Amber
(2 blinks/second)
Charging error, e.g.:
•
Temperature is too low or too high.
•
Charging has gone on too long without completion (typically eight hours).
Single Blink Amber (when
Power button pressed)
Blinking Amber (when
Power button pressed)
Battery depleted.
Battery over-temperature condition.
Charging Spare Batteries
See
for information on using accessories to change spare batteries.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Note that at temperatures above 35°C (95°F), charging is intelligently controlled by the MC75 and the charging accessory in order to ensure safe operation and optimize long-term battery life.
To accomplish this, for small periods of time, the MC75 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC75 or accessory indicates when charging is disabled due to abnormal temperatures via its LED. See
1 - 8 MC75 Integrator Guide
Powering On the MC75
Press the Power button to turn on the MC75. If the MC75 does not power on, perform a warm boot. See
Resetting the MC75 on page 1-8
When turning the MC75 on for the first time, the splash screen displays for about a minute as the MC75 initializes its flash file system, then the calibration window appears. Note that these windows also appear upon cold boot.
NOTE
When the MC75 powers up after inserting a battery for the first time, the device boots and powers on automatically.
Calibrating the Screen
To calibrate the screen so the cursor on the touch screen aligns with the tip of the stylus:
1.
Remove the stylus from its holder on the back of the MC75.
2.
Carefully press and briefly hold the tip of stylus on the center of each target that appears on the screen.
3.
Repeat as the target moves around the screen, then tap the screen to continue.
Checking Battery Status
To check the charge status of the main battery or backup battery in the MC75, tap
Start
>
Settings
>
System
tab >
Power
icon to display the
Power
window.
To save battery power, tap the
Advanced
tab and set the MC75 to turn off after a specified number of minutes.
Resetting the MC75
There are three reset functions, warm boot, cold boot and clean boot. A warm boot restarts the MC75 by closing all running programs. A cold boot also restarts the MC75, and also initializes some drivers. Data saved in flash memory or a memory card is not lost. A clean boot resets the MC75 to factory defaults.
Perform a warm boot first. If the MC75 still does not respond, perform a cold boot.
Performing a Warm Boot
Hold down the
Power
button for approximately five seconds. As soon as the MC75 starts to perform a warm boot release the
Power
button.
Performing a Cold Boot
To perform a cold boot:
1.
Simultaneously press the
Power
button and the 1 and 9 keys.
2.
The MC75 initializes.
Getting Started 1 - 9
Performing a Clean Boot
CAUTION
A clean boot should only be performed by an authorized system administrator. You must connect the
MC75 to AC power during a clean boot.
Removing AC power from the MC75 during a clean boot may render the MC75 inoperable.
A clean boot resets the
MC75
to the factory default settings. All data in the
Application
folder is retained. You must download the Clean Boot Package file from the Support Central web site
( http://www.motorola.com/enterprisemobility/support ) and install on the MC75.
To perform a clean boot:
1.
Download the Clean Boot Package from the Support Central web site
( http://www.motorola.com/enterprisemobility/support ). Follow the instructions included in the package for installing the package onto the MC75.
2.
Simultaneously press the
Power
button and the
1
and
9
keys.
3.
Immediately, as soon as the device starts to boot and before the splash screen is visible, press and hold the right scan button.
4.
Insert the MC75 into a powered cradle.
5.
The MC75 updates and then re-boots.
6.
Calibrate the screen.
Waking the MC75
The wake-up conditions define what actions wake up the mobile computer after it has gone into suspend mode.
The mobile computer can go into suspend mode by either pressing the Power button or automatically by Control
subject to change/update.
Table 1-3
Wake-up Default Settings
Condition for Wake-up Power Button
AC power is applied.
Mobile computer is inserted into a cradle.
Mobile computer is removed from a cradle.
Mobile computer is connected to a USB device.
Mobile computer is disconnected from a USB device.
A key is pressed.
The scan triggered is pressed.
The screen is touched.
Audio Jack
No
No
No
No
No
No
No
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
Automatic Time-out
1 - 10 MC75 Integrator Guide
Table 1-3
Wake-up Default Settings
Condition for Wake-up
Audio Btn
Bluetooth communication
Incoming phone call
No
Yes
Yes
Power Button
No
Yes
Yes
Automatic Time-out
Locking the MC75
Use the Device Lock feature to prevent use of the device. Note that when locked, the MC75 does not respond to screen or keypad input.
To lock the device, tap the
Device unlocked
icon on the
Today
screen. The icon changes to locked.
Figure 1-6
Device Locked/Unlocked Icons
To unlock the device and free it for use, tap
Unlock
.
Figure 1-7
Unlock Window
Tap
Unlock
on the Unlock window or press the * key.
Micro Secure Digital (microSD) Card
The microSD card slot provides secondary non-volatile storage. The slot is located on the side of the MC75 (see
recommendations for use.
Getting Started 1 - 11
CAUTION
Follow proper ESD precautions to avoid damaging the SD card. Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
To install the microSD card:
1.
Power off the MC75.
2.
Remove the memory card cover on the side of the MC75 by loosening the two captive screws.
Figure 1-8
Card Installation
3.
Insert the card with the card contacts facing up and the cut corner on the left, until you feel a click.
4.
Replace the memory card cover and tighten the screws.
To remove an microSD card:
1.
Power off the MC75.
2.
Remove the memory card cover by loosening the screws.
Figure 1-9
Card Removal
3.
Carefully press and release the card to eject it.
4.
Remove the card from the card slot.
5.
Replace the memory card cover and tighten the screws.
Removing the Screen Protector
A screen protector is applied to the MC75. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays.
To remove the screen protector, lift the corner using a thin plastic card, such as a credit card, then carefully lift it off the display.
1 - 12 MC75 Integrator Guide
Lift Screen Protector
Corner
Figure 1-10
Removing the Screen Protector
!
CAUTION
Do not use a sharp object to remove the protector. Doing so can damage the display.
NOTE
Not using a screen protector can affect warranty coverage. To purchase replacement protectors, contact your local account manager or Motorola, Inc. These include screen protector installation instructions. Part number:
KT-67525-01R Screen Protector 3/pk.
Replacing the Main Battery
1.
Press the red Power button to suspend the MC75.
2.
Loosen the handstrap.
3.
Open the battery cover latches on either side of the battery cover.
Battery Cover Latch
Figure 1-11
Removing the Battery Cover
4.
Lift the top of the battery cover and remove.
5.
Press the battery release latch on the bottom of the battery to unlock, and lift the battery out of the well.
6.
Insert the replacement battery, top first, into the battery compartment in the back of the MC75.
7.
Press the battery down into the battery compartment until the battery release latch snaps into place.
NOTE
Position the battery correctly, with the battery charging contacts on top of the charging contacts in the battery compartment.
Getting Started 1 - 13
8.
With the battery cover latches open, insert the cover, bottom first, then press down on the top of the cover.
9.
Close the battery cover latches on either side of the battery cover.
10.
Insert the handstrap through the handstrap slot, then tighten and press down to secure.
The MC75 powers up after inserting the battery and replacing the battery cover.
1 - 14 MC75 Integrator Guide
Chapter 2 Accessories
Introduction
MC75 accessories, listed below, provide a variety of product support capabilities.
•
Four Slot Ethernet Cradle - Charges the MC75 main battery and connects the MC75 with an Ethernet network.
•
Four Slot Charge Only Cradle - Charges up to four MC75 devices.
•
Single Slot USB/Serial Cradle - Charges the MC75 main battery and a spare battery. Synchronizes the MC75 with a host computer through a USB or serial connection.
•
Vehicle Cradle - Provides secure mounting of the MC75 in a vehicle. Charges the MC75 and a spare battery.
Provides a serial port for data communication between an MC75 and an external device.
•
Four Slot Battery Charger - Charges spare standard and high capacity batteries.
•
Auto Charge Cable - Plugs into a vehicle cigarette lighter to charge the MC75 while on the road.
•
Charge Only Cable - Provides power to the MC75.
•
DEX Cable - Enables the transmission of data between the MC75 and a customer's inventory system at the time of delivery.
•
Modem Inverter Cable - Connects the MC75 to the modem dongle.
•
Modem Dongle - Provides modem connectivity.
•
Printer Cables - Connects the MC75 to a printer.
•
Serial Cable - Provides serial communication from cradle with a host computer.
•
Serial Charging Cable - Provides power to the MC75 and serial communication with a host computer.
•
USB Cable - Provides USB communication from cradle with a host computer.
•
USB Charging Cable - Provides power to the MC75 and USB communication with a host computer.
•
Belt Mounted Rigid Holster - Holds the MC75 when not in use.
•
Belt Mounted Fabric Holster - Provides additional protection for the MC75.
•
Headset - Used in noisy environments.
2 - 2 MC75 Integrator Guide
•
Magnetic Stripe Reader - Snaps on to the MC75 and adds magstripe read capabilities.
•
Debit Card Reader - Snaps onto the bottom of the MC75 to allow easy data capture with the swipe of a magnetic stripe card and personal identification number (PIN) entry using a numeric keypad.
•
Snap-on Mobile Payment Module with Chip and PIN - snaps onto the bottom of the MC75 mobile computer to allow easy data capture with magnetic stripe cards, EMV compliant Chip and PIN cards and personal identification number (PIN) entry using a numeric keypad.
Single Slot USB/Serial Cradle
This section describes how to set up and use a Single Slot USB/Serial cradle with the MC75. For USB
communication setup procedures see
The Single Slot USB/Serial Cradle:
•
Provides 5.4 VDC power for operating the MC75.
•
Synchronizes information between the MC75 and a host computer. See
information on setting up a partnership between the MC75 and a host computer.
•
Charges the MC75’s battery.
•
Charges a spare battery.
Setup
Power Port
USB Port
Power Supply
Figure 2-1
Single Slot USB/Serial Cradle Power and USB Connections
Charging the MC75 Battery
Connect the cradle to power. Insert the MC75 into the MC75 slot to begin charging.
Accessories 2 - 3
Charging/Battery Status LED
Figure 2-2
MC75 Battery Charging
Charging the Spare Battery
Spare Battery Spare Battery
Charging LED
Figure 2-3
Spare Battery Charging
Battery Charging Indicators
The Single Slot USB/Serial Cradle charges the MC75’s main battery and a spare battery simultaneously.
The MC75’s Charge LED indicates the status of the battery charging in the MC75. See
charging status indications.
The spare battery charging LED on the cradle indicates the status of the spare battery charging in the cradle. See
for charging status indications.
The 3600 mAh battery fully charges in approximately five hours and the 4800 mAh battery fully charges in approximately seven hours.
2 - 4 MC75 Integrator Guide
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the
MC75.
To accomplish this, for small periods of time, the MC75 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC75 or accessory indicates when charging is disabled due to abnormal temperatures via its LED. See
and
Table 2-1
Spare Battery LED Charging Indicators
Spare Battery LED
(on cradle)
Slow Blinking Amber
Solid Amber
Spare battery is charging.
Spare battery is fully charged.
Indication
Fast Blinking Amber
Off
Charging error.
Not charging.
Accessories 2 - 5
Four Slot Ethernet Cradle
This section describes how to set up and use a Four Slot Ethernet cradle with the MC75.
The Four Slot Ethernet cradle:
•
Provides 5.4 VDC power for operating the MC75.
•
Connects the MC75 (up to four) to an Ethernet network.
•
Simultaneously charges up to four MC75s.
You cannot ActiveSync using the Four Slot Ethernet cradle. To ActiveSync with a host computer, use the SIngle
Slot USB/Serial cradle, USB Charging cable or Serial Charging cable.
Setup
Connect the Ethernet cradle to a power source and to an Ethernet switch, router, or hub, or a port on the host device.
Ethernet Port 1
Power Port
Ethernet Port
Ethernet Switch,
Router, or Hub
Connection
Figure 2-4
Four Slot Ethernet Cradle Connection
Daisychaining Ethernet Cradles
Daisychain up to seven Ethernet cradles to connect several cradles to an Ethernet network. Use either a straight or crossover cable. Daisychaining more than four Ethernet cradles can lead to reduction in bandwidth.
To daisychain more than one Ethernet cradle:
1.
Connect power to each Ethernet cradle to daisychain.
2.
Connect an Ethernet cable to Port 1 of the first cradle as shown in
.
3.
Connect a second Ethernet cable between Port 2 of the first cradle, and Port 1 of the second cradle.
4.
Connect additional cradles as described in Step 3.
2 - 6 MC75 Integrator Guide
Speed LED Link LED
Ethernet Port 2
Figure 2-5
Daisychaining Four Slot Ethernet Cradles
Ethernet Port 1
Bandwidth Considerations when Daisychaining
Each cradle added to the daisychain impacts the bandwidth provided to the inserted MC75s, particularly when the
MC75s attempt to send and receive at data rates that exceed the bandwidth provided to the chain (typically 100
Mbps). If an MC75 in a daisychained cradle does not use its bandwidth, that bandwidth is allocated to other inserted MC75s.
shows available bandwidth, based on 100 Mpbs, for the maximum number of daisychained cradles, with
each attempting transmission at the maximum data rate.
Table 2-2
Daisychaining Bandwidth
Daisychained Cradles
Bandwidth Allocation For Each
Ethernet Cradle (bits/sec)
Bandwidth Allocation For Each
Mobile Computer (bits/sec)
Cradle 1
Cradle 2
Cradle 3
Cradle 4
100,000,000
20,000,000
4,000,000
800,000
20,000,000
4,000,000
800,000
160,000
Cradle 5
Cradle 6
160,000
32,000
32,000
6,400
Cradle 7 6,400 1,280
* The maximum bandwidth capacity for the mobile computer is 12,000,000 bits/sec.
** Depending on the application, allocated bandwidth may not be adequate.
Note: 100 Mbps is the theoretical maximum. This rate is never actually achieved in any Ethernet installation.
Ethernet Cradle Drivers
The MC75 includes Ethernet cradle drivers that initiate automatically when you place the MC75 in a properly connected Four Slot Ethernet cradle. After inserting the MC75, configure the Ethernet connection:
1.
Tap
Start
>
Settings
>
Connections
tab >
WiFi
icon. The
Configure Network Adapters
window appears.
Accessories 2 - 7
Figure 2-6
Configure Network Adapters Window
2.
In the
My network card connects to:
drop-down list, select the appropriate connection.
3.
In the
Tap an adapter to modify settings:
list, select
USB/Ethernet Series Adapter
.
Figure 2-7
IP Address Tab
4.
In the
IP address
window, select the appropriate radio button:
•
Use server-assigned IP address
or
•
Use specific IP address
. Enter the IP address, Subnet mask, and Default gateway, as needed.
5.
Tap the
Name Servers
tab.
2 - 8 MC75 Integrator Guide
Figure 2-8
Name Servers Tab
6.
Enter the appropriate DNS, Alt DNS, WINS, and Alt WINS server addresses.
7.
Tap ok.
Figure 2-9
Adapters Dialog Box
8.
Tap ok to confirm the setup.
9.
Tap ok to exit.
Charging and Communication
Insert the MC75 into a slot to begin charging.
Accessories 2 - 9
Speed LED
Link LED
Figure 2-10
MC75 Battery Charging
LED Charging Indicators
Charge LED
The MC75’s charge LED shows the status of the battery charging in the MC75. See
charging status indications.
The 3600 mAh battery fully charges in approximately five hours and the 4800 mAh battery fully charges in approximately seven hours.
Speed LED
The cradle’s green Speed LED lights to indicate that the transfer rate is 100 Mbps. When it is not lit it indicates that the transfer rate is 10Mbps.
Link LED
The cradle’s yellow Link LED blinks to indicate activity, or stays lit to indicate that a link is established. When it is not lit it indicates there is no link.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the
MC75.
To accomplish this, for small periods of time, the MC75 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC75 or accessory indicates when charging is disabled due to abnormal temperatures via its LED. See
.
2 - 10 MC75 Integrator Guide
Four Slot Charge Only Cradle
This section describes how to set up and use a Four Slot Charge Only cradle with the MC75.
The Four Slot Charge only cradle:
•
Provides 5.4 VDC power for operating the MC75.
•
Simultaneously charges up to four MC75s.
You cannot ActiveSync using the Four Slot Charge Only cradle. To ActiveSync with a host computer, use the
Single Slot USB/Serial cradle, USB Charging cable or Serial Charging cable.
Setup
Connect the Four Slot Charge Only cradle to a power source.
Figure 2-11
Four Slot Charge Only Cradle Connection
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the
MC75.
To accomplish this, for small periods of time, the MC75 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC75 or accessory indicates when charging is disabled due to abnormal temperatures via its LED. See
.
Accessories 2 - 11
Wall Mount Bracket
Use the optional Wall Mount Bracket to mount a four slot cradle to a wall. To attach the Wall Mount Bracket:
1.
Use the Wall Mount Bracket as a template and mark the locations of the four mounting screws.
NOTE
Use fasteners appropriate for the type of wall and the Wall Mount Bracket mounting slots. The Wall Mount
Bracket mounting slots are designed for a fastener with a #8 pan head.
2.
Mount the fasteners to the wall. The screw heads should protrude about a half of an inch from the wall.
3.
Slip the Wall Mount Bracket over the screw heads and slide the bracket down over the screw heads.
4.
Tighten the screws to secure the bracket to the wall.
Mounting Tab (2)
Mounting Screw (4)
Mounting Slot
Figure 2-12
Wall Mount Bracket
To mount a four slot cradle:
1.
Screw the supplied fasteners into the bottom of the four slot cradle. The screw heads should protrude about a quarter of an inch from the cradle.
Four Slot
Cradle Bottom
Mounting Screw (2)
Figure 2-13
Cradle Mounting Screws
2.
Align the Wall Mount Bracket mounting tabs with the mounting slots in the back of the four slot cradle. Slip the two mounting tabs into mounting slots.
2 - 12 MC75 Integrator Guide
3.
Swing the four slot cradle down onto the mounting bracket and align the mounting screws so that they fit into the screw slots.
Wall Mount
Bracket
Screw Slots
Power Supply
Well
Figure 2-14
Wall Mount Bracket
4.
Tighten the mounting screws to secure the four slot cradle to the bracket.
Figure 2-15
Mounting Screws
5.
). The power supply should be located in the power supply well.
Accessories 2 - 13
VCD7X00 Vehicle Cradle
This section describes how to set up and use a VCD7X00 vehicle cradle with the MC75.
Once installed in a vehicle, the cradle:
•
holds the MC75 securely in place
•
provides power for operating the MC75
•
provides a serial port for data communication between an MC75 and an external device (e.g., a printer)
•
re-charges the battery in the MC75
•
re-charges a 3600 mAh or 4800 mAh battery.
Requirements
For mounting:
•
four #8-32 self-locking nuts
•
four #8 washers
•
a drill with a #6 drill bit (.204”).
For power connection:
•
power input cable (included), p/n 25-61987-01R
•
UL Listed in-line fuse rated 250V, 5A (included), must be used if not connecting to vehicle’s fuse panel
•
in-line fuse holder (included), must be used if not connecting to vehicle’s fuse panel.
For serial connection:
•
DB9 female serial cable (some devices may require null modem).
For communication:
•
an MC75
•
host computer setup and MC75 setup (as determined by the application you are using).
Connector Ports
There are two connection ports on the bottom of the vehicle cradle:
Table 2-3
Vehicle Cradle Connection Ports
Serial
Ports Function
Standard RS 232 port used for direct connection to the serial device using a serial cable.
Power Used for connecting to vehicle power using the power input cable.
2 - 14 MC75 Integrator Guide
Connector Pin-Outs
Table 2-4
Power Input Cable
Pin Signal
1
2
Chassis ground (Black Wire)
Chassis ground (Bare Wire)
3
4
V+ (Red Wire)
V+ (Red Wire)
3
4
5
Table 2-5
Serial Cable
Pin Signal
1
2
DCD
RxD
TxD
DTR
GND
7
8
5
6
9
Pin
1
Connector on Power Cable
GND
Signal
DSR
RTS
CTS
5V_OUT
Connector on Serial Cable
CAUTION
ROAD SAFETY - Do not use the MC75 while driving. Park the vehicle first. Always ensure the MC75 is fully inserted into the cradle. Do not place it on the seat or where it can break loose in a collision or sudden stop. Lack of proper insertion may result in property damage or personal injury. Motorola, Inc. is not responsible for any loss resulting from the use of the products while driving. Remember: Safety comes first.
Mounting the Cradle
CAUTION
Only mount the Vehicle Cradle in a vertical position with the release level at the top or in a horizontal position with the MC75 display facing up. Never mount the vehicle cradle on the side or upside down or on a wall that can be subject to impact or collision of greater than 40Gs, in accordance with SAE J1455 Section 4.10.3.5
1.
Select a mounting location for the cradle. It should be flat, and must provide adequate support for the cradle.
NOTE
If using the GPS functionality of the MC75 mobile computer, ensure that the vehicle cradle is positioned so that the MC75 has a clear unobstructed view of the sky.
2.
Prepare the mounting surface to accept four #8-32 studs, using the mounting template below. Drill four holes with a #6 drill bit.
Accessories 2 - 15
1.2”
3.05 cm
1.5”
3.81 cm
Figure 2-16
Vehicle Cradle Mounting Template
3.
Position the cradle on the mounting surface.
4.
Fasten it using four #8 washers and four #8-32 self-locking nuts.
CAUTION
Do not install a VCD7000 Vehicle Cradle on or near an air bag cover plate or within an aerobic zone. Also, do not install it in a location that affects vehicle safety or driveability.
Power Connection
Please read all of the following instructions before beginning.
WARNING
!
A properly trained technician must perform the power connection. Improper connection can damage your vehicle, cradle or MC75. Refer to the vehicle’s Owner’s Manual for instructions for removing power.
To connect the cradle to power:
CAUTION
When setting up connection for this cradle, only use the power input cable provided with this cradle.
1.
Locate the vehicle power source.
NOTE
The ideal location for connecting the vehicle cradle power input cable would be an accessory output in your vehicle’s fuse panel. The vehicle cradle should be added to a circuit with a maximum load capacity for the cradle and the original circuit. Refer to the vehicle’s Owner’s Manual for identification of the circuit.
If a fused output is not available, the vehicle cradle must be installed with the provided in-line fuse holder and
UL Listed 5A fuse. The fuse protects the vehicle from an electrical short on the power line to the cradle.
To use the cradle to charge the MC75 and spare battery when the vehicle’s ignition is off, connect the cradle to unswitched power. This will affect the vehicle’s battery charge.
2 - 16 MC75 Integrator Guide
2.
Route the power input cable from the cradle’s power port to the connection point for the vehicle’s power source.
CAUTION
The means of routing and securing the power input cable from the cradle through to the vehicle power source is extremely important. Hazards associated with improper wiring can be severe. To avoid unintentional contact between the wire and any sharp edges, provide the cable with proper bushings and clamping where it passes through openings. If the wire is subjected to sharp surfaces and excess engine vibration, the wiring harness insulation can wear away, causing a short between the bare wire and chassis.
This can start a fire.
To avoid any mishaps, all wiring should be routed away from moving parts, high temperature areas and any contaminants.
3.
When using the supplied in-line fuse holder (which must be used if not connecting to vehicle’s fuse panel):
a.
Ensure the fuse holder contains a 5A UL Listed slow-blow fuse.
b.
Splice the fuse holder to the end of the red V+ wire, as shown above. Make the distance from the fuse to the power connection point as short as possible.
Ground
Wire (black)
Shield Wire
(bare wire)
5A Fuse and
Fuse Holder
V+ Power (red)
Figure 2-17
Vehicle Cradle Power Connection
4.
Prepare the cable termination.
a.
Red wire: connect to a +12/24 V vehicle power source.
b.
Black wire and Shield wire: connect to vehicle ground wire or chassis ground.
NOTE
How the cable terminates depends on the vehicle. If the vehicle has a power output connector, then you must attach a mating connector to the end of the power cable. You may be able to connect to a fuse panel with a simple blade terminal or commercially available connector. Consult the vehicle Owner’s Manual for information on how to access the power supply in the vehicle.
5.
Connect the power input cable into the power port on the cradle.
To see if the cradle has power, insert the MC75. The Charging LED on the MC75 blinks slowly to indicate charging
and turns solid amber when the battery is completely charged. See
for other indications.
Accessories 2 - 17
Serial Device Connection
The MC75 has a serial port on the bottom. When the MC75 is inserted into the cradle, it connects to the cradle’s serial port. The MC75 can then use the cradle’s serial port to communicate with an external device.
To Serial Port of
Serial Device
Figure 2-18
Vehicle Cradle Serial Connection
To provide serial communications between an MC75 and a serial device, connect one end of the 9-pin serial cable into the serial port on the cradle, and the other end into the serial port on the serial device.
NOTE
Some devices may require a null modem serial cable.
To begin communication:
1.
Insert the MC75 into the cradle.
2.
To initiate communication, make appropriate selections on the MC75, as determined by the application you are using.
CAUTION
Removing the MC75 during data communication disrupts communication between the MC75 and the attached device.
Charging the MC75 Battery
Insert the MC75 into the vehicle cradle to begin charging. A click indicates that the MC75 button release locking mechanism is enabled and the MC75 is locked in place.
2 - 18 MC75 Integrator Guide
Release Lever
Figure 2-19
MC75 Battery Charging
CAUTION
Ensure the MC75 is fully inserted in the cradle. Lack of proper insertion may result in property damage or personal injury. Motorola, Inc. is not responsible for any loss resulting from the use of the products while driving.
Removing the MC75
To remove the MC75, hold back the release lever on the cradle and pull the MC75 up and out of the cradle.
Release Lever
Figure 2-20
Removing the MC75
Charging the Spare Battery
Insert a spare battery to begin charging:
1.
Lift the battery release lever.
Accessories 2 - 19
Battery Release Lever
Figure 2-21
Inserting the Spare Battery
2.
Insert the spare battery in the spare battery charging slot in the cradle with the charging contacts facing up and to the rear of the cradle.
3.
Release the battery release lever. The battery release lever locks the spare battery into place.
To remove a spare battery, hold back the battery release lever and lift the battery from the spare battery slot.
Battery Release Lever
Figure 2-22
Removing the Spare Battery
Battery Charging Indicators
The Vehicle Cradle charges the MC75’s main battery and a spare battery simultaneously.
The MC75’s charge LED indicates the status of the battery charging in the MC75. See
charging status indications.
The spare battery charging LED on the cradle indicates the status of the spare battery charging in the cradle. See
for charging status indications.
The 3600 mAh battery fully charges in approximately five hours and the 4800 mAh battery fully charges in approximately seven hours.
2 - 20 MC75 Integrator Guide
Table 2-6
Vehicle Cradle Spare Battery LED Charging Indicators
Spare Battery LED
(on cradle)
Slow Blinking Amber
Solid Amber
Spare battery is charging.
Spare battery is fully charged.
Indication
Fast Blinking Amber
Off
Charging error.
Not charging.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the
MC75.
To accomplish this, for small periods of time, the MC75 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC75 or accessory indicates when charging is disabled due to abnormal temperatures via its LED. See
and
Accessories 2 - 21
Four Slot Battery Charger
This section describes how to use the Four Slot Battery Charger to charge up to four MC75 spare batteries.
Battery Shim Installation
Before charging a spare battery, snap the MC75 shim into the battery slot as shown in
.
Figure 2-23
Spare Battery Shim Installation
NOTE
To purchase additional shims, contact your local account manager or Motorola, Inc. Part number:
KT-76490-01R.
Spare Battery Charging
1.
Connect the charger to a power source.
2.
Insert the spare battery into a spare battery charging well and gently press down on the battery to ensure proper contact.
2 - 22 MC75 Integrator Guide
Spare Battery
Spare Battery
Charging LEDs (4)
Figure 2-24
Four Slot Spare Battery Charger
Battery Charging Indicators
An amber LED is provided for each battery charging well. See
for charging status indications. The 3600 mAh battery fully charges in approximately five hours and the 4800 mAh battery fully charges in approximately seven hours.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the charger in order to ensure safe operation and optimize long-term battery life.
To accomplish this, for small periods of time, the charger alternately enables and disables battery charging to keep the battery at acceptable temperatures. The charger indicates when charging is disabled due to abnormal temperatures via its LED. See
Table 2-7
Spare Battery LED Charging Indicators
Off
LED Indication
No spare battery in slot; spare battery not placed correctly; cradle is not powered.
Fast Blinking Amber
Slow Blinking Amber
Solid Amber
Error in charging; check placement of spare battery.
Spare battery is charging.
Charging complete.
Accessories 2 - 23
Magnetic Stripe Reader (MSR)
This section describes how to set up and use the snap-on MSR with the MC75. The MSR snaps on to the bottom of the MC75 and removes easily when not in use.
When attached to the MC75, the MSR allows the MC75 to capture data from magnetic stripe cards. To download sample MSR data capture software, visit http://www.motorola.com/enterprisemobility/support .
Attaching and Removing the MSR
To attach, slide the MSR onto the bottom of the MC75 and snap it in place.
Card Reader Slot
Figure 2-25
MSR Installation
To remove the MSR open the arms and pull the MSR from the MC75.
Using the MSR
The MSR3000 sample application illustrates how an application handles MSR inputs (refer to Motorola Enterprise
Mobility Applications User’s Guide).
To use the MSR:
1.
Attach the MSR to the MC75.
2.
Power on the MC75.
3.
Tap
Start
>
MC75 Demo
>
Test Apps
>
MSR MC75
or
MSR Cameo
to start the sample application.
4.
Swipe the magnetic stripe card through the MSR, with the magnetic stripe on the card facing down. Swipe the card in either direction, from left to right or from right to left. For best results, gently press down on the card while swiping to ensure contact with the bottom of the reader.
2 - 24 MC75 Integrator Guide
Figure 2-26
Magnetic Stripe Card Swiping
Accessories 2 - 25
Debit Card Reader
The DCR7X00-100R Debit Card Reader (DCR) snaps onto the bottom of the MC75 mobile computer to allow easy data capture with the swipe of a magnetic stripe card and personal identification number (PIN) entry using a numeric keypad.
Getting Started
When using the DCR for the first time, charge the DCR in a cradle for a minimum of three hours.
Installation
1.
Align the DCR with the bottom of the MC75 and push up until the locking tabs snap into place.
Figure 2-27
Installation
2.
Pull on the DCR to ensure it is securely connected to the MC75.
Removal
To remove the DCR from the MC75, push in the bottom of the two locking tabs and pull the DCR from the MC75.
2 - 26 MC75 Integrator Guide
Figure 2-28
Removal
Credit Card Transactions
Launch a transaction application on the MC75. In the application, select Credit Card transaction.
Swipe the credit card through the magnetic stripe reader (MSR) slot, orienting the magnetic stripe as shown. Data encoded on the credit card is captured and, depending on the application, may display in an application data field.
Figure 2-29
Swipe Card
NOTE
Swipe the card in either direction, from left to right, or right to left. For best results, gently press down on the card while swiping to ensure contact with the bottom of the slot.
Debit Card Transactions
Launch a transaction application on the MC75. In the application, select Debit Card transaction.
Swipe the debit card through the MSR slot, orienting the magnetic stripe as shown. Data encoded on the debit card is captured and, depending on the application, may display in an application data field.
Accessories 2 - 27
Figure 2-30
Swipe Card
NOTE
Swipe the card in either direction, from left to right, or right to left. For best results, gently press down on the card while swiping to ensure contact with the bottom of the slot.
Turn the MC75 over and present the DCR keypad to the customer. The customer enters their PIN following the instructions on the DCR display.
Figure 2-31
Enter PIN on DCR
Keypad
The back of the DCR contains a display and a numeric keypad for entering data.
Figure 2-32
DCR Keypad
2 - 28 MC75 Integrator Guide
Table 2-8
Keypad Key Descriptions
Key
Numeric Used to enter PIN.
Cancel Cancels the current transaction.
Description
Clear
Enter
Clears the entered data.
Submits the entered data.
Display Messages
The follow messages may appear on the DCR display:
ENTER PIN - A PIN is required to complete the transaction.
PIN ERR - The entered PIN is not between 4 and 12 characters.
CANCELED - The transaction was cancelled by the user.
COMPLETE - The transaction was completed.
KEYCLEAR - The DCR was tampered with or the battery completely discharged. The DCR must have the key re-injected. See your system administrator.
BATT OK - Battery is significantly charged.
BATT LOW - Battery charge is low. Re-charge as soon as possible.
STAND BY - DCR is performing a firmware check. This occurs if it has been powered off for more than 24 hours.
Check the DCR Battery Level
When the DCR is not used for extended periods of time or in storage it must be charged periodically to maintain the battery charge. Motorola recommends charging the DCR once every three months.
If the DCR battery fully discharges the debit function will be inoperable but the MSR will still function for credit card transactions. Return the DCR for service.
NOTE
While the DCR is being used in normal operation (application is accessing the DCR port), the DCR charges from the MC75.
To check the battery level:
1.
Remove the DCR from the MC75.
2.
Press and hold the
5
key until the battery status displays on the DCR display.
•
BATT OK - Battery is significantly charged
Accessories 2 - 29
•
BATT LOW - Battery charge is low.
If
BATT LOW
displays, charge the DCR for approximately three hours.
To charge the DCR, place it in a cradle or connect it to a charging cable. The DCR also charges when connected to the MC75 and the transaction application is running.
Figure 2-33
Charging the DCR
Charging the MC75
You can charge the MC75 while the DCR is attached. Place the MC75 with the DCR into a cradle to charge the
MC75.
Figure 2-34
Charging the MC75 with the DCR Attached
NOTE
If you are going to replace the MC75 battery, remove the DCR from the MC75 before replacing the battery.
Key Injection
If the DCR was tampered with or the battery has completely discharged. “KEYCLEAR” displays on the DCR display. The key must be re-injected into the DCR. For key loading instructions see your system administrator or contact customer service.
Maintenance
There are no serviceable part in the DCR. Do not tamper with the device. If the DCR is opened the key will be cleared.
2 - 30 MC75 Integrator Guide
Snap-on Mobile Payment Module with Chip and PIN
The DCR7X00-200R Snap-on Mobile Payment Module with Chip and PIN smart card reader snaps onto the bottom of the MC75 mobile computer to allow easy data capture with magnetic stripe cards, EMV compliant Chip and PIN cards and personal identification number (PIN) entry using a numeric keypad. This guide describes how to install and use the module.
Installation
NOTE
The module only functions when attached to the MC70/MC75.
1.
Align the module with the bottom of the MC75 and push up until the locking tabs snap into place.
Figure 2-35
Attach Module to MC75
2.
Pull on the module to ensure it is securely connected to the MC75.
Removal
To remove the module from the MC75, push in the bottom of the two locking tabs and pull the module from the
MC75.
Figure 2-36
Press Latches In to Lock
Accessories 2 - 31
Credit Card Transactions
NOTE
Credit Card transactions will function without an encryption key injected but will not function if a tamper event occurs.
Launch a transaction application on the MC75. In the application, select Credit Card transaction.
Swipe the credit card through the magnetic stripe reader (MSR) slot, orienting the magnetic stripe as shown. Data encoded on the credit card is captured and, depending on the application, may display in an application data field.
Figure 2-37
Swipe Card
NOTE
Swipe the card in either direction, from left to right, or right to left. For best results, gently press down on the card while swiping to ensure contact with the bottom of the slot.
Debit Card Transactions
NOTE
Debit Card transactions will only function with an encryption key injected. It will not function if a tamper event occurs.
Launch a transaction application on the MC75. In the application, select Debit Card transaction.
Swipe the debit card through the MSR slot, orienting the magnetic stripe as shown. Data encoded on the debit card is captured and, depending on the application, may display in an application data field.
Figure 2-38
Swipe Card
NOTE
Swipe the card in either direction, from left to right, or right to left. For best results, gently press down on the card while swiping to ensure contact with the bottom of the slot.
Turn the MC75 over and present the keypad to the customer. The customer enters their PIN following the instructions on the display.
2 - 32 MC75 Integrator Guide
Figure 2-39
Enter PIN
Chip and PIN Transactions
NOTE
Chip and PIN transactions will function without an encryption key injected but will not function if a tamper event occurs.
Launch a transaction application on the MC75. In the application, select Chip and PIN transaction.
Customer inserts the Chip and Pin card into the slot, orienting the card with the contacts facing down and toward the DCR keypad.
Figure 2-40
Insert Card
Customer turns the MC75 over, and enters their PIN following the instructions on the display.
Customer removes the card when transaction is complete.
Keypad
The back of the module contains a display and a numeric keypad for entering data.
Accessories 2 - 33
Figure 2-41
Keypad
Table 2-9
Keypad Button Descriptions
Key
Numeric Used to enter PIN.
Cancel (Red) Cancels the current transaction.
Description
Clear (Yellow)
Enter (Green)
Clears the entered data.
Submits the entered data.
.
Display Messages
After connecting the module to the MC70/MC75 and an application opens the COM port, the following displays:
Figure 2-42
Display
Line 1 indicates the model number and the firmware version. The firmware version displays after the model number. In this example the firmware version is 0.09.
Line 2 indicates the keyload code. Each characters of the keyload code represents a different key type.
2 - 34 MC75 Integrator Guide
Table 2-10
Keyload Codes
Display
D - - - -
D M M - -
D - - M M
- M M - -
- - - M M
- - - - d - - - d m m - d - - m m
- m m - -
- - - m m
* * * * *
Blank display
Normal
Return to key injection facility.
The follow messages may appear on the display:
Operating Status
Return to Motorola for service.
Table 2-11
Display Messages
Message
Line 1:
Line 2: Enter PIN
Line 1: PIN
Line 2: ENT to Accept
Instructs the user to enter their PIN.
Displays “*” as PIN is entered and instructs the user to press enter key when done.
Description
Headset
Use the headset to communicate via Voice-over-IP (VoIP) or for audio playback. To connect the headset, remove the plug from the headset jack at the top of the MC75 and insert the headset connector. Contact a Motorola representative for compatible headsets.
For best performance, Motorola recommends a 2.5 mm jack headset, p/n 50-11300-050R.
Figure 2-43
Headset Connection
Accessories 2 - 35
2 - 36 MC75 Integrator Guide
Cables
This section describes how to set up and use the cables. The cables are available with a variety of connection capabilities.
The following MC75 communication/charge cables are available:
•
Serial (RS232) Charge cable (9-pin D female with power input receptacle)
•
USB Client Charge cable (standard-A connector and a barrel receptacle for power)
•
Auto charge cable
•
DEX cable
•
Modem inverter cable
•
Charge only cable.
The following printer cables are available directly from Motorola.
•
O’Neil Printer cable
•
Zebra Printer cable.
Figure 2-44
Cables (MC75 Connector)
The communication/charge cables:
•
Provide the MC75 with operating and charging power.
•
Synchronize information between the MC75 and a host computer. With customized or third party software, it can also synchronize the MC75 with corporate databases.
•
Provide serial connection through the serial pass-through port for communication with a serial device, such
as a host computer. For communication setup procedures, see
Communication Setup on page 2-37
•
Provide USB connection through the USB pass-through port for communication with a USB device, such as a host computer. For communication setup procedures, see
Communication Setup on page 2-37
Dedicated printer cables provide communication with a printer.
Setup
The MC75 communication/charge cables can connect with a serial/USB device, such as a printer or host computer, through its serial or USB port.
Accessories 2 - 37
Battery Charging
The communication/charge cables can charge the MC75 battery and supply operating power.
To charge the MC75 battery:
1.
Connect the communication/charge cable power input connector to the Symbol approved power source.
2.
Slide the bottom of the MC75 into the connector end of the communication/charge cable and gently press in until it latches into the MC75. The MC75 amber Charge LED indicates the MC75 battery charging status. The
3600 mAh battery fully charges in approximately five hours and the 4800 mAh battery fully charges in
approximately seven hours. See
for charging status indications.
3.
When charging completes, remove the cable by gently pulling the MC75 and the cable apart.
LED Charge Indications
The amber Charge LED on the MC75 indicates battery charging status. See
for charging status indications.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the
MC75.
To accomplish this, for small periods of time, the MC75 alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC75 indicates when charging is disabled due to abnormal temperatures via its LED. See
Communication Setup
To connect an MC75 communication/charge cable to a serial or USB device:
1.
Connect the serial/USB end of the MC75 communication/charge cable to the communication port of the device.
2.
Connect the MC75 connector end of the cable to the MC75. For more information on communication setup procedures, see
2 - 38 MC75 Integrator Guide
Chapter 3 ActiveSync
Introduction
To communicate with various host devices, install Microsoft ActiveSync (version 4.5 or higher) on the host computer. Use ActiveSync to synchronize information on the mobile computer with information on the host computer. Changes made on the mobile computer or host computer appear in both places after synchronization.
NOTE
When a mobile computer with Windows Mobile 6 is connected to a host computer and an ActiveSync connection is made, the WLAN radio (if applicable) is disabled. This is a Microsoft security feature to prevent connection to two networks at the same time.
ActiveSync software:
•
Allows working with mobile computer-compatible host applications on the host computer. ActiveSync replicates data from the mobile computer so the host application can view, enter, and modify data on the mobile computer.
•
Synchronizes files between the mobile computer and host computer, converting the files to the correct format.
•
Backs up the data stored on the mobile computer. Synchronization is a one-step procedure that ensures the data is always safe and up-to-date.
•
Copies (rather than synchronizes) files between the mobile computer and host computer.
•
Controls when synchronization occurs by selecting a synchronization mode, e.g., set to synchronize continually while the mobile computer is connected to the host computer, or set to only synchronize on command.
•
Selects the types of information to synchronize and control how much data is synchronized.
Installing ActiveSync
To install ActiveSync on the host computer, download version 4.5 or higher from the Microsoft web site at http://www.microsoft.com
. Refer to the installation included with the ActiveSync software.
3 - 2 MC75 Integrator Guide
Mobile Computer Setup
NOTE
Microsoft recommends installing ActiveSync on the host computer before connecting the mobile computer.
The mobile computer can be set up to communicate either with a USB connection.
provides the accessory setup and cable connection information for use with the mobile computer. The mobile computer communication settings must be set to match the communication settings used with ActiveSync.
1.
On the mobile computer tap
Start
>
Programs
>
ActiveSync
icon. The
ActiveSync
window appears.
Figure 3-1
ActiveSync Window
2.
Tap
Menu
>
Connections
.
3.
Select the connection type from the drop-down list.
4.
5.
Tap
OK
to exit the
Connections
window and tap
OK
to exit the
ActiveSync
window.
Proceed with installing ActiveSync on the host computer and setting up a partnership.
USB Configuration
To configure the USB connection for ActiveSync:
1.
Tap Start > Settings > System > USBConfig icon.
ActiveSync 3 - 3
Figure 3-2
USBConfig Window
2.
Ensure that the USB Client Mode radio button is selected.
3.
In the drop-down list, select ActiveSync.
4.
Tap Ok.
Setting Up an ActiveSync Connection on the Host Computer
To start ActiveSync:
1.
Select
Start
>
Programs
>
Microsoft ActiveSync
on the host computer. The
ActiveSync
Window displays.
Figure 3-3
ActiveSync Window
NOTE
Assign each mobile computer a unique device name. Do not try to synchronize more than one mobile computer to the same name.
2.
In the
ActiveSync
window, select
File
>
Connection Settings
. The
Connection Settings
window appears.
3 - 4 MC75 Integrator Guide
Figure 3-4
Connection Settings Window
3.
Select the appropriate check box for the type of connection used.
4.
Select the
Show status icon in Taskbar
check box.
5.
Select
OK
to save any changes made.
Synchronization with a Windows Mobile 6 Device
NOTE
When a mobile computer with Windows Mobile 6 is connected to a host computer and an ActiveSync connection is made, the WLAN radio (if applicable) is disabled. This is a Microsoft security feature to prevent connection to two networks at the same time.
To synchronize with a Windows Mobile 6 device:
1.
If the
Get Connected
window does not appear on the host computer, select
Start
>
All Programs
>
Microsoft
ActiveSync
.
Figure 3-5
Synchronization Setup Wizard Window
2.
Click
Next
.
ActiveSync 3 - 5
Figure 3-6
Synchronization Directly With a Server Window
3.
Select the check box to synchronize with a server running Microsoft Exchange if applicable.
4.
Click
Next
.
Figure 3-7
Synchronization Option Window
5.
Select the appropriate settings and click
Next
.
3 - 6 MC75 Integrator Guide
Figure 3-8
Wizard Complete Window
6.
Click
Finish
.
Figure 3-9
ActiveSync Connected Window
During the first synchronization, information stored on the mobile computer is copied to the host computer. When the copy is complete and all data is synchronized, the mobile computer can be disconnect from the host computer.
NOTE
The first ActiveSync operation must be performed with a local, direct connection. Windows Mobile retains partnerships information after a cold boot.
For more information about using ActiveSync, start ActiveSync on the host computer, then see ActiveSync Help.
Chapter 4 Application Deployment for
Mobile 6
Introduction
This chapter describes new features in Windows Mobile 6 including new security features, how to package applications, and procedures for deploying applications onto the MC75.
Security
The MC75 implement a set of security policies that determine whether an application is allowed to run and, if allowed, with what level of trust. To develop an application, you must know the security configuration of the device, and how to sign an application with the appropriate certificate to allow the application to run (and to run with the needed level of trust).
Application Security
Application security controls the applications that can run on the MC75.
•
Trusted - All applications must be digitally signed by a certificate on the MC75.
•
Prompted - User is prompted to allow unsigned applications to run.
•
Open - All applications run.
Developers can include their own certificates and provision the device to “trusted.”
Digital Signatures
Digital signatures provide a way to authenticate the author of EXEs, DLLs, and packages. Digitally signed applications give users confidence that an application comes from where they think it comes from. For example, if an end-user downloads an update package from the internet that is digitally signed with Motorola's software certificate, they are assured that the package is authentic and that it was created by Motorola. By enforcing the use of digital signatures, users can also prevent malicious applications from executing on the MC75. For example, users can provision the MC75 to only execute “trusted” applications (digitally signed).
Motorola ships all Windows Mobile 6 based products in an “open” state, which means all signed and unsigned applications should work. However, customers can still reconfigure their MC75s to operate in the “trusted” mode.
4 - 2 MC75 Integrator Guide
This means that only applications signed with a certificate from the Privileged Execution Trust Certificate Store can run.
To support the broadest number of deployments, third-party software developers should perform the following when releasing software for a Windows Mobile 6 devices:
•
Sign all their EXEs & DLLs with their private key
•
Provide the corresponding public certificate to end-users so that it can be installed into Privileged Execution
Trust Certificate Store.
If the software is installed via a .CAB file, developer should also:
•
Sign the .CAB file with their private key
•
Provide the corresponding public certificate to end-users so that it can be installed into SPC Certificate Store.
Locking Down a Mobile Computer
Like most configuration options in Windows Mobile 6, security settings are set via XML provisioning. For example, to enforce the “trusted” model and only allow applications signed with a privileged certificate to run, use the following provisioning document:
<wap-provisioningdoc>
<characteristic type=”SecurityPolicy”>
<!-- Disallow unsigned apps -->
<parm name= “4102” value= “0”/>
<!-- No Prompt -->
<parm name= “4122” value= “1”/>
</characteristic>
</wap-provisioningdoc>
For more information on various security options, refer to the Security Policy Settings topic in the latest Windows
Mobile documentation.
Application Deployment for Mobile 5.0
4 - 3
Installing Certificates
Use XML provisioning to query and delete certificates from certificate stores. To add a new certificate the Privileged
Execution Trust Certificate Store, use the following sample provisioning document:
<wap-provisioningdoc>
<characteristic type= “CertificateStore”>
<characteristic type= “Privileged Execution Trust Authorities”>
<characteristic type= “657141E12FA45786F6A57CA6464032D4B3A55475”>
<parm name= “EncodedCertificate” value= “
This is sample text. This is sample text. This is sample text. This is sample text.
This is sample text. This is sample text. This is sample text. This is sample text.
This is sample text. This is sample text. This is sample text. This is sample text. = “/>
</characteristic>
</characteristic>
</characteristic>
</wap-provisioningdoc>
To create your own provisioning document with real certificate information:
1.
Obtain a certificate from a security provider such as VeriSign.
2.
Double-click on the certificate file (.CER) to open it.
3.
Click on the Details tab and locate the Thumbprint field.
4.
Copy the contents of the Thumbprint field and replace the value in the XML example above.
5.
Click the Copy to File… button.
6.
Click Next to start the Certificate Export Wizard.
7.
Select Base-64 encoded X.509 (.CER) and then click Next.
8.
Set the File Name to CertOutput.xml and click Next.
9.
Click Finish to export the certificate.
10.
Open the exported file, CertOutput.xml, in a text editor (i.e., NotePad).
11.
Copy the contents of the file (excluding the first line, last line, and CR/LF) and replace the value of the
“EncodedCertificate” parameter in the xml example above.
Device Management Security
You can control access to certain device settings and security levels, such as installing applications and changing security settings. Refer to the Windows Mobile Version 6 Help file for information on device management security.
Remote API Security
The Remote API (RAPI) enables applications that run on a desktop to perform actions on a remote device. RAPI provides the ability to manipulate the file system on the remote device, including the creation and deletion of files and directories. By default, Motorola ships with RAPI in the restricted mode. Certain tools, such as RAPIConfig,
4 - 4 MC75 Integrator Guide may not work properly. Refer to the Windows Mobile Version 6 Help file for finding information on Remote API security policies.
Packaging
NOTE
Applications compiled for Windows Mobile 6 are not backward-compatible with previous versions.
Packaging combines an application's executable files into a single file, called a package. This makes it easier to deploy and install an application to the MC75. Package new applications and updates, such as new DLL files, as
CAB files, then deploy them to Mobile 6 devices. Refer to the Microsoft Windows Mobile 6 Help file for information on CAB files.
Deployment
To install applications onto the MC75, developers package the application and all required files into a CAB file, then load the file onto the MC75 using one of the following options:
•
Microsoft ActiveSync 4.1 or higher
•
Storage Card
•
MSP 3.X
•
AirBEAM
•
Image Update (for updating the operating system).
Refer to the Microsoft Windows Mobile 6 Help file for information on CAB files.
Installation Using ActiveSync
To install an application package:
•
Connect the MC75 to a host computer using ActiveSync. See
•
Locate the package file on the host computer.
•
In ActiveSync on the host computer, open Explorer for the MC75.
•
Copy the CAB file from the host computer to the \temp directory on the MC75.
•
On the MC75, navigate to the \temp directory.
•
Tap on the application CAB file. The application installs on the MC75.
Installation Using Storage Card
To install an application package:
•
Copy the package CAB file to a storage card using an appropriate storage card reader.
•
Install the storage card into the MC75. See
Micro Secure Digital (microSD) Card on page 1-10
for more information.
•
On the MC75, open
File Explorer
.
Application Deployment for Mobile 5.0
4 - 5
•
Open the Storage Card directory.
•
Tap the package CAB file. The application installs on the MC75.
Installation Using AirBEAM
The AirBEAM Smart Client provides backward-compatible legacy AirBEAM functionality and backward-compatible legacy MSP 2.x Level 2 Agent functionality.
Refer to the AirBEAM Smart Windows CE Client Product Reference Guide, p/n 72-63060-01, for instructions for
AirBEAM Smart client.
MSP 3.X
The MSP 3 Client Software is a set of software components that come pre-installed on the MC75. The MSP 3
Client software consists of the following components:
The RD Client provides support for MSP 3 Staging functionality, provides support for the MSP 3 Legacy Staging process, and provides support for backward-compatible legacy MSP 2.x Legacy Staging functionality.
The MSP 3 Agent provides MSP 3 Provisioning functionality and Control functionality when used with MSP 3.2
Control Edition.
Refer to the Mobility Services Platform 3.2 User’s Guide, p/n 72E-100158-06, for instructions for using the Rapid
Deployment and MSP3 Agent clients.
Image Update
Windows Mobile 6 contains an Image Update feature that updates all operating system components. All updates are distributed as update packages. Update packages can contain either partial or complete updates for the operating system. Motorola distributes the update packages on the Support Central Web Site, http://www.motorola.com/enterprisemobility/support .
To update an operating system component, copy the update package to the MC75 using one of a variety of transports, including ActiveSync, an microSD memory card, or MSP. Then, initiate the update using one of the following methods:
•
Double-tap the package file in File Explorer (similar to extracting a CAB file)
•
Perform a special boot sequence that initiates the update.
NOTE
The MC75 must have at least 5 MB of free space to perform an OS update.
To initiate an update:
1.
Go to the Support Central web site, http://www.motorola.com/enterprisemobility/support .
2.
Download the appropriate update package.
3.
Copy the update package to either the \temp directory on the MC75, or to a storage card.
4.
Connect the MC75 to AC power. See
5.
Simultaneously press the Power button and the
1
and
9
keys.
6.
Immediately, as soon as the device starts to boot and before the splash screen is visible, press and hold the right scan button.
4 - 6 MC75 Integrator Guide
7.
The Update Loader application first looks for a file on a storage card. If it does not find it, it looks in the \temp directory.
When it finds the appropriate file, it loads the package onto the MC75. A progress bar displays until the update completes.
8.
The MC75 re-boots.
9.
The calibration screen appears.
NOTE
When initiating an update via a boot sequence, the update loader looks for updates first on the root of an installed microSD card and then in the \temp folder on the MC75’s persistent storage volume. A response file, pkgs.lst, indicates which files to update. In most cases, Motorola provides this pkgs.lst file with the update and
you should only modify it when updating a splash screen partition. See
information.
Creating a Splash Screen
Use a bitmap file to create a customized splash screens for the MC75. Use Image Update with a bitmap file, rather than a package file, to update the splash screen.
To create a custom splash screen:
1.
Create a .bmp file using a graphic program with the following specifications:
•
Size: 592 x 480.
•
Colors: 16 bits per pixel (65536 colors) for color displays.
2.
Modify the bitmap file and save.
To load the splash screen on the MC75:
1.
Create a text file named pkgs.lst which contains the name of the bmp file. For example, mysplash.bmp.
2.
Copy the bmp file and the pkgs.lst file to one of the following:
•
SD card root directory
•
MC75’s \temp directory
•
MC75’s \Windows directory.
3.
If using an SD card, insert the SD card into the MC75.
4.
Perform a cold boot.
5.
Press the trigger or side scan button for 5 seconds while booting to invoke the Update Loader and install the splash screen.
XML Provisioning
To configure the settings on an MC75, use XML provisioning. To install an XML provisioning file on the MC75, create a Cabinet Provisioning File (CPF). A CPF file is similar to a CAB file and contains just one file: _setup.xml.
Like a CAB file, the CPF extension is associated with WCELoad.EXE. Opening a CPF extracts the XML code and uses it to provision and configure the MC75. The user receives an e-mail notification indicating success or failure.
XML provisioning provides the ability to configure various features of the MC75 (i.e., registry and file system).
However, some settings require security privileges. To change registry settings via a CPF file, you must have
Application Deployment for Mobile 5.0
4 - 7 certain privileges (roles). Some registry keys require you to simply be an Authenticated User, while other registry keys require you to be a Manager. Refer to the Microsoft Windows Mobile 6 Help file, Metabase Settings for
Registry Configuration Service Provider section, for the default role settings in Windows Mobile 6.
For those registry settings that require the Manager role, the CPF file must be signed with a privileged certificate installed on the device. Refer to the Microsoft Windows Mobile 6 Help file and the Windows Mobile 6 SDK for instructions and sample test certificates.
Creating an XML Provisioning File
To create a .cpf file:
1.
Create a valid provisioning XML file named _setup.xml using an XML editor or the tools supplied with Visual
Studio 2005. (For example, use the SampleReg.xml sample created in the
_setup.xml.) Ensure the file contains the required parameters for the operation. Refer to the Microsoft Windows
Mobile 6 Help file for information.
2.
In the Windows Mobile 6 tools directory on the desktop computer (typically \Program Files\Windows CE
Tools\wce500\Windows Mobile 6 Pocket PC SDK\Tools), run the Makecab.exe utility, using the following syntax to create a .cpf file from the _setup.xml file:
MakeCab.exe /D COMPRESS=OFF _setup.xml myOutCpf
NOTE
C
OMPRESS=OFF is required for backward compatibility with Pocket PC.
3.
Optionally, use the Authenticode tools to sign the .cpf file.
4.
Tap the filename to install.
5.
Certain applications and settings require a cold boot to take affect. In these cases, cold boot the MC75. Refer to the Windows Mobile Version 6 Help file for more information.
XML Provisioning vs. RegMerge and Copy File
Prior to Windows Mobile 6, Motorola used two drivers (RegMerge and CopyFiles) to update the registry and to copy files during a cold boot. With Mobile 6, Motorola recommends using XML provisioning instead. RegMerge and
CopyFiles are supported for backward compatibility but Motorola may eliminate support in the future. The following sections provide examples of how RegMerge and CopyFiles were used, and how to perform the same function using XML provisioning.
RegMerge
RegMerge.dll is a built-in driver that allows updating the registry during a clean boot. RegMerge runs very early in the boot process and looks for registry files (.reg files) in certain Flash File System folders (i.e., \Application) during a clean boot. It then merges the registry changes into the system registry located in RAM.
The following example uses RegMerge to set a registry key:
SampleReg.reg
[HKEY_LOCAL_MACHINE\Hardware\DeviceMap\Backlight]
“BacklightIntensity”=dword:00000036
The following example uses XML provisioning to perform the same task:
4 - 8 MC75 Integrator Guide
SampleReg.xml
<wap-provisioningdoc>
<characteristic type= “Registry”>
<characteristic type= “HKLM\Hardware\DeviceMap\Backlight”>
<parm name= “BacklightIntensity” value= “54” datatype= “integer” />
</characteristic>
</characteristic>
</wap-provisioningdoc>
CopyFiles
CopyFiles copies files from one folder to another on a clean boot. During a clean boot CopyFiles looks for files with a .CPY extension in the root of the Application FFS partition. These files are text files containing the source and destination for the desired files to copy, separated by “>”.
The following example uses CopyFiles to copy a file from the \Application folder to the \Windows folder:
SampleCpy.cpy
\Application\example.txt > \Windows\example.txt
The following example uses XML provisioning to perform the same task:
SampleCpy.xml
<wap-provisioningdoc>
<characteristic type= “FileOperation”>
<characteristic type= “\Windows” translation= “filesystem”>
<characteristic type= “MakeDir”/>
<characteristic type= “example.txt” translation= “fileystem”>
<characteristic type= “Copy”>
<parm name= “Source” value= “\Application\example.txt” translation= “filesystem”/>
</characteristic>
</characteristic>
</characteristic>
</characteristic>
</wap-provisioningdoc>
Storage
Mobile 6 contains three types of file storage:
•
Random Access Memory (RAM)
•
Persistent Storage
•
Application folder.
Application Deployment for Mobile 5.0
4 - 9
Random Access Memory
Executing programs use RAM to store data. Data stored in RAM is lost upon a warm boot. RAM also included a volatile file storage area called Cache Disk.
Volatile File Storage (Cache Disk)
Windows Mobile 6 memory architecture uses persistent storage for all files, registry settings, and database objects to ensure data is retained even after a power failure. Persistent storage is implemented using Flash memory technology which is generally slower than volatile RAM memory. In certain situations the speed of the operation is more important than the integrity of the data. For these situations, Motorola has provided a small volatile File
Storage volume, accessed as the Cache Disk folder. Disk operations to the Cache Disk folder are much faster than to any of the persistent storage volumes, but data is lost across warm boots and power interruptions. Note that a backup battery powers RAM memory, including the Cache Disk, when you remove the main battery for a short period of time.
The MC75 uses the Cache Disk for temporary data that can be restored from other sources, for example, for temporarily “caching” HTML web pages by a browser or generating formatted files to send to a printer. Both situations benefit from the increased speed of the cache disk, but you can restore the data if needed.
DO NOT use the Cache Disk as a method to improve application performance. Analyze applications that perform slower in persistent storage to optimize disk access. Common areas for optimization include minimizing the number of reads and writes to a file, removing unneeded debug logging, and minimizing file flushing or closing files.
Persistent Storage
Windows Mobile 6 protects all data and applications from power-related loss. Because Windows Mobile 6 mounts the entire file system and registry in persistent storage (rather than using RAM), MC75 devices provide a reliable storage platform even in the absence of battery power.
Persistent storage provides application developers with a reliable storage system available through the standard file system and registry APIs. Persistent storage is optimized for large reads and writes; therefore, applications reading and writing data in large chunks tend to outperform those applications reading and writing small blocks of data. Data in persistent storage is lost upon a clean boot.
Persistent storage contains all the directories under the root directory except for Application, Cache Disk, and
Storage Card (if a storage card is installed). Persistent storage is approximately 60 MB (formatted).
Application Folder
The Application folder is a super-persistent storage that is persistent even after a clean boot. Accessing data in the
Application folder is slower than accessing persistent storage. The Application folder is used for deployment and device-unique data. For example, network profiles can be stored in the Application folder so that connection to the network is available after a cold boot. The Application folder is approximately 20 MB (formatted).
Symbol Configuration Manager
Symbol Configuration Manager (SCM) is a utility that runs on the development computer and is used to create configuration files. These files, when deployed to an MC75, set configuration parameters for that device. The configurable options for a MC75 are defined in an XML file that is available on the Support Central
( http://www.motorola.com/enterprisemobility/support ) for that MC75. SCM is also available on Support Central.
SCM eliminates the potential user errors that occur when manually editing registry settings.
4 - 10 MC75 Integrator Guide
File Types
SCM uses three types of files:
•
Symbol Configuration Template (.SCT) files are XML files that define the configurable parameters for a device.
•
Registry Configuration Service Provider XML files for device provisioning.
•
CAB Provisioning Format (.CPF) file which is a .CAB archive that contains the provisioning XML. This file is downloaded to the MC75 and merged upon a cold boot.
User Interface
SCM's user interface consists of a tree control on the left side of the window which displays all the configuration categories, and a data grid table on the right which displays all the configurable controls for the selected category.
shows the main window for a device’s .sct file.
Figure 4-1
Main SCM Window
Menu Functions
Use the main menu to access the program functionality described in
Table 4-1
SCM Menu Functions
Menu Item Description
File Menu
Open Config File
Save Config Changes
Restore All Defaults
Open a saved configuration file (.SCD).
Save changes to the currently loaded configuration file.
Restore all parameter values to the default state. The default values are stored in a
Symbol Configuration template file (i.e., MC75w.sct).
Application Deployment for Mobile 5.0 4 - 11
Table 4-1
SCM Menu Functions (Continued)
Menu Item
Export Changes to .xml
Export Changes to .cpf
Description
Export the changed parameter values to an XML file.
Export the changed parameter values to an CPF file.
Export all to .xml
Export all to .cpf
Exit
Device Menu
Device type
Export all the parameter values to an XML file.
Export all the parameter values to an CPF file.
Exit Symbol Configuration Manager.
Change the current device type template. Each template (available from the Support
Central) must reside in the SCM directory.
Help Menu
About Display the About dialog which shows the application version.
Parameter State Indicators
The first column of the data table displays parameter state indicators. The state indicators display one of the states in
Table 4-2
Parameter Status Indicators
Icon Indicator
Modified
Description
This parameter was changed from its initial factory setting.
Invalid This parameter is not valid for the selected device type. This can occur when a configuration file for one type of device is loaded and the device type is changed using the Device menu. Values marked “invalid” are not included in an exported.
Window Status Bar
The SCM status bar found on the bottom right corner of the window contains the items in
from left to right:
Table 4-3
Window Status Bar Items
Status Bar Item
Invalid Count
Description
Number of parameters not valid for the selected device.
Modified Count
Device Type
Number of parameters modified from the factory defaults.
Device type - version.
4 - 12 MC75 Integrator Guide
Figure 4-2
Sample Status Bar
shows that the current configuration file contains 1 Invalid Parameter and 2
Modified Parameters.
File Deployment
The CPF file created by the SCM export function must be deployed to the MC75.
1.
Optionally, use the Authenticode tools to sign the .cpf file.
2.
Make the .cpf file read-only, then copy it to the MC75.
3.
Tap the filename to install.
4.
Certain applications and settings require a cold boot to take affect. In these cases, cold boot the MC75. Refer to the Windows Mobile Version 6 Help file for more information.
Enterprise Mobility Developer Kits
The Motorola Enterprise Mobility Developer Kit (EMDK) family of products allows you to write applications that take advantage of the capture, move and manage capabilities of the MC75. Go to the Support Central
( http://www.motorola.com/enterprisemobility/support ) to download the appropriate developer kit.
Chapter 5 MC7506/96 - GSM Configuration
Introduction
This chapter explains how to verify MC7506 and MC7596 service on an Global System for Mobile communications
(GSM) wireless network and establish settings.
GSM networks deliver mobile voice and data services, such as Short Message Service (SMS)/Text Messaging, with full roaming capabilities across the world. High-speed Downlink Packet Access (HSDPA) enabled networks offer Internet-based content and packet-based data services. This enables services such as internet browsing, e-mail on the move, powerful visual communications, multimedia messages, and location-based services.
When using the MC75 as a phone, services can include speed dialing, call tracking, voice mail, call forwarding, conference calling, and caller ID, depending on the type of service.
Also use the integrated phone as a modem to connect the MC75 to an ISP or work network. The GSM enabled
MC75 can connect to the Internet or work network using Cellular Line, or using the modem specified by the mobile phone service provider.
NOTE
Before using an MC75 on a wireless network, first select a provider, establish a voice and data-enabled service plan, and configure the MC75 (where applicable). Refer to the MC75 User Guide for information on how to use the phone and services.
Quick Startup Steps
To use the MC75 for phone and data connections:
1.
Install the MC75 main battery. See
Installing the Main Battery on page 1-5
2.
Fully charge the main battery and backup battery. See
Charging the Battery on page 1-6
.
3.
Press the red Power button to suspend the MC75.
4.
Remove the battery.
5.
Lift the SIM cover using the stylus tip.
5 - 2 MC75 Integrator Guide
SIM Cover
Figure 5-1
Lifting the SIM Cover
6.
Insert the SIM card, as shown in
, with the cut edge of the card facing out and the contacts facing down.
Figure 5-2
Inserting the SIM Card
7.
Lower the SIM cover and use the stylus to slide it in place.
8.
Replace the battery and battery cover.
9.
Press the red Power button.
10.
Tap
Start
>
Phone
>
Menu
>
Options
>
Network
tab and verify that the service provider appears in the
Current network:
field. If the service provider name does not appear see
Chapter 8, Maintenance and Troubleshooting
for more information.
11.
Make a call to verify connection.
12.
Start the MC75.
13.
Ensure network coverage (
).
14.
).
NOTE
Data connection configuration is pre-packaged with T-Mobile service. Other service providers may require data connection configuration
.
15.
Configure settings (
16.
Use the phone.
MC7506/96 - GSM Configuration 5 - 3
MC7506/96 Service Verification
MC7506/96 phone and data services require a live SIM card, obtained from a service provider, installed in the
MC75 phone. The SIM card has embedded circuitry on one side of its surface which, when inserted into an MC75 phone, provides phone service. The SIM card provides a phone number, determines the features or services available to the subscriber, and identifies the subscriber to the network.
In addition to SIM card installation, the MC75 may require various settings to operate as a phone with data connection features.
Ensuring Network Coverage
1.
Ensure an activated SIM card, from the phone service provider, is installed in the MC75.
NOTE
The SIM card must be enabled to connect to the network
.
2.
Verify active phone and data services by tapping to display the
Phone
dialog. The Carrier name appears in the dialog box.
Figure 5-3
Connectivity Dialog
3.
Verify SIM card functionality:
a.
Tap
Start
>
Settings
>
Personal
tab >
Phone
icon >
Network
tab.
Figure 5-4
Phone Settings Window - Network Tab
5 - 4 MC75 Integrator Guide
b.
c.
Ensure the service provider’s network appears in the
Current network:
field.
If the network does not appear, tap
Find Network
. If the network still does not appear, verify that the SIM card was installed correctly. If it was, and no network appears, contact the service provider.
Configuring a Data Connection
A data connection allows Internet access across a wireless network.
To set up a new data connection:
1.
Acquire an Access Point Name (APN) from the service provider.
2.
Tap
Start
>
Settings
>
Connections
tab >
Connections
icon >
Tasks
tab.
Figure 5-5
Connections Window
3.
Under
My ISP
select
Add a new modem connection
.
Figure 5-6
Connections Window - Make New Connection
4.
Enter a connection name in the Enter a name for the connection: text box.
5.
Select
Cellular Line (GPRS)
from the
Select a modem:
drop-down list.
6.
Tap
Next
.
MC7506/96 - GSM Configuration 5 - 5
Figure 5-7
Connections Window - Access Point Name
7.
Enter the APN from the service provider in the
Access point name:
text box.
8.
Tap
Next
.
Figure 5-8
Connections Window - User Name & Password
9.
Enter a username in the User name text box, if required by the service provider.
10.
Enter a password in the Password text box, if required by the service provider.
11.
Enter a domain name in the Domain text box, if required by the service provider.
12.
Tap
Finish
.
13.
Tap
ok
to exit
Connections
.
Establishing a Data Connection
1.
Ensure a SIM card is installed in the MC75.
2.
Configure a GPRS data connection. See
Configuring a Data Connection on page 5-4
3.
Tap the connectivity icon , or at the top of the screen.
5 - 6 MC75 Integrator Guide
Figure 5-9
Connectivity Dialog Box
4.
Tap
Settings
.
5.
Tap
Connections
icon.
6.
Tap
Managing existing connections
.
7.
Tap and hold on the data connection until a menu appears.
Figure 5-10
Data Connection
8.
Select
Connect
.
Figure 5-11
Connecting Using GPRS
MC7506/96 - GSM Configuration 5 - 7
9.
If the SIM card is protected with a Personal Identification Number (PIN), a dialog box pops up requesting the appropriate PIN to unlock the SIM card. In this case, enter the PIN and tap
ok
.
NOTE
Place emergency calls at any time, without entering a PIN or a SIM card
.
10.
When a connection is established, launch
Internet Explorer
to browse the Internet or launch an applicable application.
Ending a Data Connection
To cancel a data connection in progress, tap
Cancel
in the
Connecting...
dialog window.
To end an established data connection:
1.
Tap, , or to display the
Connectivity
dialog box.
Figure 5-12
Connectivity Dialog Box
2.
Tap
Disconnect
.
NOTE
Tapping Disconnect during an active data transfer (e.g., downloading a web page) automatically reconnects the connection. You cannot disconnect the connection until the data transfer is complete
.
5 - 8 MC75 Integrator Guide
MC7506/96 Settings
Use the
Phone Settings
window to customize settings, such as the ring type and ring tone for incoming calls, security options, and other options depending on the type of service.
Phone
Use the
Phone
tab to customize ring type, ring tone, keypad tone, and security options.
Tap
Start
>
Settings
>
Personal
tab >
Phone
icon >
Phone
tab or
Start
>
Phone
>
Menu
>
Options
>
Phone
tab.
Figure 5-13
MC75 Phone Window - Phone Tab
Sounds
1.
Phone Number
automatically displays on the
Phone
tab when a live SIM card is installed.
2.
Select a ring type from the
Ring type:
drop-down list. The ring type changes the way the MC75 rings when you receive an incoming call. Regardless of the ring type selected, a dialog box appears on the MC75’s display for incoming calls.
3.
Select a ring tone for incoming calls from the
Ring tone:
drop-down list. To hear a sample of the selected ring tone, tap . Tap to end the ring tone.
NOTE
To use custom .wav, .mid, or .wma files as ring tones, use ActiveSync on the host computer to copy the file to the /Windows/Rings folder on the MC75. Then select the sound from the ring tone list
.
4.
Select a keypad tone from the
Keypad:
drop-down list. This selection determines the tone that sounds when entering a phone number on the keypad.
Select
Short tones
or
Long tones
to specify the duration of the sound when you press a number on the keypad.
Select
Off
to disable tones.
NOTE
Turning off sounds saves power and prolongs battery life
.
MC7506/96 - GSM Configuration 5 - 9
Security
Enabling a PIN
NOTE
Place emergency calls at any time, without requiring a PIN or a SIM card
.
To require a PIN when using the phone:
1.
From the
Phone
Require PIN when phone is used
check box under
Security
.
Figure 5-14
Enter PIN
2.
Use the touch keypad to enter a four to eight digit PIN.
3.
Tap
Enter
to enable the PIN and return to the
Phone
tab.
Changing a PIN
CAUTION
If you enter an incorrect PIN, the message “SIM PIN incorrect: Try again” appears. After three consecutive incorrect attempts, the SIM card is blocked. The phone does not allow you to attempt to enter your PIN again and you must obtain a PIN Unblock Key from your service provider.
1.
From the
Phone
Change PIN
.
2.
Use the touch keypad to enter the current PIN.
3.
Tap
Enter
.
4.
Use the touch keypad to enter a new four to eight digit PIN.
5.
Tap
Enter
.
6.
Reenter the new PIN for confirmation and tap
Enter
.
7.
Tap
ok
to confirm the change.
Disabling a PIN
1.
From the
Phone
Require PIN when phone is used
check box.
2.
Use the touch keypad to enter the current PIN.
3.
Tap
Enter
.
5 - 10 MC75 Integrator Guide
4.
Tap
ok
to confirm the change.
5.
Tap
ok
to exit settings.
Services
Use the Services tab to configure settings for subscribed phone services. For example, block certain types of incoming and/or outgoing calls (
), disclose the caller’s identity when making outgoing calls (
forward incoming calls to a different phone number (
), receive notification of incoming calls when a phone
), and set up voice mail and short message service (
).
1.
Tap
Start
>
Settings
>
Personal
tab >
Phone
icon >
Services
tab.
or
Start
>
Phone
>
Menu
>
Options
>
Services
tab.
Figure 5-15
MC75 Phone Window - Services Tab
2.
Select a service from the list and tap
Get Settings...
.
3.
Change services settings as follows.
Call Barring (Call Blocking)
Use call barring to block certain types of incoming and/or outgoing calls. Select the type of incoming and/or outgoing calls to block.
Figure 5-16
Call Barring/Call Blocking
MC7506/96 - GSM Configuration 5 - 11
Caller ID
Enable caller ID to reveal the identity of the person making an outgoing call. Select the
Everyone
radio button to always display the caller ID. Select the
No one
radio button to prevent the caller’s identity from appearing to others.
Figure 5-17
Caller ID
Call Forwarding
NOTE
Call Forwarding may not be available on all networks. Check with your service provider for availability.
Use call forwarding to forward incoming calls to a different phone number.
•
To forward all calls to a different phone number:
•
select the
Forward all incoming phone calls
check box.
•
enter the phone number to receive forwarded calls in the
To:
text box.
•
To forward incoming calls to a different phone number based on a specific situation, select one or more of the check boxes under
Forward phone calls only if:
.
•
No answer:
enter the phone number to receive forwarded calls only when the phone cannot be answered.
Then select a time period from the
Forward after:
drop-down list. Options are 5, 10, 15, 20, 25, and 30 seconds.
•
Unavailable:
enter the phone number to receive forwarded calls only when the phone is turned off or the user is unreachable.
•
Busy:
enter the phone number to receive forwarded calls only when the line is busy.
5 - 12 MC75 Integrator Guide
Figure 5-18
Call Forwarding
Call Waiting
NOTE
Call Waiting may not be available on all networks. Check with your service provider for availability.
Call waiting notifies you of an incoming call when the phone is in a phone session. Select the
Notify me
radio button to enable call waiting. Select the
Do not notify me
radio button to disable call waiting.
Figure 5-19
Call Waiting
Voice Mail and Text Messages
To use voice mail and send short messages, enter the voice mail and/or text message phone number in the appropriate text boxes.
MC7506/96 - GSM Configuration 5 - 13
Figure 5-20
Voice Mail and Text Messages
Fixed Dialing
Use Fixed Dialing to restrict the phone to dial only the phone number(s) or area code(s) specified in a Fixed Dialing list.
1.
Select
Fixed Dialing
and tap
Get Settings
.
Figure 5-21
Fixed Dialing Window
2.
Select the
Enable fixed dialing
check box.
3.
To add a number to the list, tap
Menu
>
Add
.
4.
Enter the phone number or area code to restrict and tap
Done
.
5.
Repeat steps 3 and 4 to add more numbers, and tap
Done
twice when complete.
6.
Enter
PIN2
and tap
Done
.
Network
Use the
Network
tab to view available networks, determine the order in which the phone accesses another network if the current network is unavailable, and specify whether to change networks manually or automatically. The current network remains active until it’s changed, the signal is lost, or the SIM card is changed.
The network the MC75 currently uses appears in the
Current network:
field at the top of the window.
5 - 14 MC75 Integrator Guide
Changing Networks Manually
1.
Tap
Start
>
Settings
>
Personal
tab >
Phone
icon >
Network
tab or
Start
>
Phone
>
Menu
>
Options
>
Network
tab.
Figure 5-22
MC75 Phone Window - Network Tab
2.
From the
Network selection
drop-down list, select
Manual
.
Figure 5-23
Choose Network
3.
From the
Choose Network
window, select the network to use.
4.
Tap
OK
.
Viewing Available Networks
To view all wireless networks available:
1.
Tap
Start
>
Settings
>
Personal
tab >
Phone
icon >
Network
tab.
or
Start
>
Phone
>
Options
>
Network
tab.
MC7506/96 - GSM Configuration 5 - 15
Figure 5-24
MC75 Phone Window - Network Tab
2.
Tap
Find Network
.
Figure 5-25
Choose Network
3.
From the
Choose Network
window, select the network to use.
4.
Tap
OK
.
Setting Preferred Networks
Set networks in a preferred order of access. Setting preferred networks allows the MC75 to access a second preferred network if the first is unavailable.
1.
Tap
Start
>
Settings
>
Personal
tab >
Phone
icon >
Network
tab or
Start
>
Phone
>
Menu
>
Options
>
Network
tab.
Figure 5-26
MC75 Phone Window - Network Tab
5 - 16 MC75 Integrator Guide
2.
Tap
Set Networks
to view all available networks.
Figure 5-27
Preferred Networks
3.
Select the preferred networks by tapping one or more check boxes.
4.
Tap
Move Up
and
Move Down
, as necessary, to place the selected networks in the preferred order.
5.
Tap
ok
to send the new settings to the network.
6.
From the
Network
tab, select
Automatic
from the
Network selection
drop-down list.
7.
Tap
ok
to exit settings.
Phone Info
Use the Phone Info tab to view hardware and software information about the phone.
1.
Tap
Start
>
Settings
>
Personal
tab >
Phone
icon >
Phone Info
tab or
Start
>
Phone
>
Menu
>
Options
>
Phone Info
tab.
Figure 5-28
MC75 Phone Window - Phone Info Tab
2.
Tap
ok
to exit settings.
MC7506/96 - GSM Configuration 5 - 17
Network Time Synchronization
The MC75 can be configured to synchronize the clock with the time from the carrier network. A registry key on the
MC75 has to be created to enable this feature.
Using a registry editor, navigate to the following:
[HKEY_LOCAL_MACHINE\SOFTWARE\Symbol\RIL\RHA\HC25]
Create the following key:
“SyncSystemTime”=dword:00000001 where: dword:0 = disabled dword:1 = enabled
After setting the registry key, warm boot the MC75.
Enhanced Operator Name String
The MC75 is enabled to download and display the name of the GSM network currently logged in to. Four registry keys on the MC75 have to be edited to disable this feature.
Using a registry editor, navigate to each of the following:
[HKEY_LOCAL_MACHINE\Software\Microsoft\RIL]
[HKEY_LOCAL_MACHINE\Software\Microsoft\RIL\Configurations\GSM_HC25]
[HKEY_LOCAL_MACHINE\Comm\Cellular\Ril]
[HKEY_LOCAL_MACHINE\Comm\Cellular\Ril\Configurations\GSM_HC25]
Edit the following key:
“EonsEnable”=dword:1 where: dword:0 = disabled dword:1 = enabled (default)
After setting the registry key, warm boot the MC75.
Service Provider Name Display
The reg key (“UseServiceProviderName”) originally was used to fix the dual-line SIM card issue with value 2. But for the Italian Post, the value 1 should be used to show the virtual carrier name (Poste Mobile).
[HKEY_LOCAL_MACHINE\Software\Microsoft\RIL]
“UseServiceProviderName”=dword:1
5 - 18 MC75 Integrator Guide where: dword:0 = Display provider name dword:1 - Display service provider name (default) dword:2 - Display both provider and service provider name
Chapter 6 MC7508/98 - CDMA Configuration
Introduction
This chapter explains how to activate an MC7508 or MC7598 on a Code Division Multiple Access (CDMA) wireless network and establish settings.
CDMA is a form of wireless multiplexing in which data (e.g., Short Message Service) can be sent over multiple frequencies simultaneously, optimizing the use of available bandwidth. In an CDMA system data is broken into packets, each of which are given a unique identifier, so that they can be sent out over multiple frequencies and then re-built in the correct order by the receiver.
When using the MC75 as a phone, services can include speed dialing, call tracking, voice mail, call forwarding, conference calling and caller ID, depending on the type of service.
The integrated phone in the MC75 can also be used as a modem to connect the MC75 to an ISP or work network.
The MC75 can connect to the Internet or work network using Cellular Line, or using the modem specified by the mobile phone service provider.
NOTE
Before the MC75 can be used on a CDMA wireless network, a provider must be selected, a voice and data-enabled service plan must be established and the MC75 must be properly configured (where applicable).
Refer to the MC75 User Guide for information on how to use the phone and services.
Quick Startup Steps
To start using the MC75 for phone and data connections:
1.
Install the main battery (
Installing the Main Battery on page 1-5
2.
Charge the main battery and backup battery (
Charging the Battery on page 1-6
).
3.
Powering On the MC75 on page 1-8
).
4.
CDMA Phone Activation on page 6-2
).
5.
Configure settings (
).
6.
Use the phone.
6 - 2 MC75 Integrator Guide
CDMA Phone Activation
CDMA phone service is available from a number of service providers including Sprint
®
, Verizon Wireless
®
, Alltel,
Bell Mobility and Telus. In addition to service activation for each provider, various settings may be required for the
MC75 to operate as a phone. There can be different Activation Wizards depending upon the carrier. Verizon
Wireless and Sprint use an automatic activation processes. All other carriers use the manual activation process.
Verizon Wireless Activation
The Activation Wizard allows automatic activation. To activate the MC75 using the automated service, the MC75 attempts to call the network on a special number that automatically downloads the phone number and identification codes from the network.
Verizon Wireless automatically downloads the provisioning data. This process is invisible to the user and occurs once, after account activation, during the first data connection attempt.
NOTE
After an
MC75
is provisioned for Verizon Wireless service, it is strongly recommended that no other service provider loads are downloaded to the
MC75
and no changes are made to any of the provisioning information.
To activate the phone using the Verizon Wireless automated service:
1.
Ensure the MC75 is in a strong signal area.
2.
The Activation Wizard automatically starts whenever the phone is turned on. If the wizard does not appear, tap
Start
>
Phone
>
Menu
>
Activation Wizard...
.
Figure 6-1
Verizon Activation Wizard
3.
Tap Auto to connect to the Verizon Wireless Network to automate activation. Automated activation provides all required codes and identification numbers over the network. No additional activation setup is required.
4.
Tap
Finish
to close the
Activation Wizard
.
NOTE
If activation was not successful, contact the service provider.
5.
The phone can be used in approximately four hours, depending on the network provider load.
MC7508/98 - CDMA Configuration 6 - 3
Sprint Activation
To activate the phone using Sprint service:
1.
Ensure the MC75 is in a strong signal area.
2.
The Activation Wizard automatically starts whenever the phone is turned on. If the wizard does not appear, tap
Start
>
Phone
>
Menu
>
Activation Wizard
... .
Figure 6-2
One Touch Activation Wizard
3.
Tap Yes. Automatic provisioning begins.
Figure 6-3
Provisioning in Process
NOTE
If activation was not successful, contact the service provider.
4.
Tap OK to close the application.
Manual Activation
To activate the phone:
1.
Ensure the MC75 is in a strong signal area.
2.
The Activation Wizard automatically starts whenever the phone is turned on. If the wizard does not appear, tap
Start
>
Phone
>
Menu
>
Activation Wizard
... .
6 - 4 MC75 Integrator Guide
1.
Tap
Manual
.
2.
Enter the 6-digit activation code from your service provider.
3.
Tap Next >.
Figure 6-4
Activation Wizard - MDN and MSID
4.
Enter the MDN and MSID. The MDN and MSID are the area code and phone number received from the service provider.
5.
Tap Next >.
Figure 6-5
Activation Wizard - Confirmation
6.
Verify that the MDN and MSIN numbers entered are correct, tap
Yes
to confirm.
MC7508/98 - CDMA Configuration 6 - 5
Figure 6-6
Activation Wizard - Activation Complete
NOTE
If activation was not successful, contact the service provider.
7.
Tap
Finish
to complete activation. The phone can be used in approximately four hours.
Activation Test
Approximately four hours after activation is completed, test the service.
1.
Tap
Start
>
Phone
.
Figure 6-7
Phone Window - Example
2.
Ensure the carrier name displays on the window.
3.
Make a voice call to ensure activation was successful.
NOTE
If activation was not successful, contact the service provider.
6 - 6 MC75 Integrator Guide
Establishing a Data Connection
NOTE
Ensure that you have data service activated with your service provider.
A data connection allows Internet access across a wireless network. Data connection is pre-packaged with service accounts.
To verify active data service:
1.
Tap
Start
>
Internet Explorer
.
2.
In the address bar, enter a URL for a web site.
3.
Tap to display the
Connectivity
dialog. The dialog box displays the data connection information.
Figure 6-8
Data Connection
MC7508/98 - CDMA Configuration 6 - 7
CDMA Settings
Use the
Phone Settings
window to customize CDMA phone settings, such as the ring type and ring tone for incoming calls and other options depending on the type of service.
Phone
Use the
Phone
tab to customize ring type, ring tone and keypad tone when entering phone numbers.
1.
Tap
Start
>
Settings
>
Personal
tab >
Phone
icon >
Phone
tab.
or
Start
>
Phone
>
Menu
>
Options
>
Phone
tab.
Figure 6-9
Phone Window - Phone Tab
2.
Phone and voicemail phone numbers automatically display when phone service is activated.
3.
Select a ring type from the
Ring type:
drop-down list. The ring type changes the way the MC75 rings to notify the user of an incoming call. Regardless of the ring type selected, a dialog box appears on the display for incoming calls.
4.
Select a ring tone for incoming calls from the
Ring tone:
drop-down list. To hear a sample of the selected ring tone, tap . Tap to end the ring tone.
NOTE
To use custom .wav, .mid or .wma files as ring tones, use ActiveSync on the host PC to copy the file to the
/Windows/Rings folder on the MC75. Then, select the sound from the ring tone list.
5.
Select a keypad tone from the
Keypad:
drop-down list. This selection determines the tone that sounds when entering a phone number on the keypad.
a.
b.
c.
Select
Short Tones
for a tone that sounds only for one or two seconds.
Select
Long Tones
for a continuous sound for as long as the number on the keypad is pressed.
Select
Off
to disable tones.
6.
Tap
Other Settings...
to set additional sounds and notifications for the MC75.
7.
Select the
Notify me when voice privacy is unavailable
check box to receive a message when dialing.
6 - 8 MC75 Integrator Guide
8.
Tap
ok
to exit settings.
NOTE
Turning off sounds saves power and prolongs battery life.
Location Settings
Use the
Location
tab to allow the network to detect the position of the MC7595’s radio.
1.
Tap
Start
>
Settings
>
Personal
tab >
Phone
icon >
Location Settings
tab.
or
Start
>
Phone
>
Menu
>
Options
>
Location Settings
tab.
Figure 6-10
Phone Window - Location Tab (Typical)
2.
Select the
Location ON
radio button to allow the network to detect the position of the MC75’s radio.
or
Select the
911 Only
button to turn off location detection, hiding the location of the radio from all but 911 emergency service.
3.
Tap
ok
to confirm
Location ON
or
911 Only
.
4.
Tap
ok
again to exit settings.
Data Settings
Sprint Data Settings
Use the
Data Settings
tab to reset connection settings for PCS Vision and update the Vision profile, and to start
IP-based Over-The-Air (IOTA) provisioning.
1.
Tap
Start
>
Settings
>
Personal
tab >
Phone
icon >
Data Settings
tab.
or
Start
>
Phone
>
Menu
>
Options
>
Data Settings
tab.
MC7508/98 - CDMA Configuration 6 - 9
Figure 6-11
Phone Window - Sprint Data Tab
2.
Tap
Repair Connectiod
to reset PCS Vision connection settings.
Figure 6-12
Reset Connection Settings Dialog
3.
Tap
Yes
.
Figure 6-13
Reset Connection Completed Dialog
4.
Tap
ok
.
5.
Tap
Provision
to manually start IP-based Over-The-Air (IOTA) provisioning.
6 - 10 MC75 Integrator Guide
IOTA is used to provision various data elements such as Wireless Application Protocol (WAP) configuration parameters and roaming lists to the MC75 over-the-air. It is also used to provision other elements such as applications and firmware.
6.
Tap
ok
to exit.
Verizon Wireless Data Settings
Use the
Data
tab to reset connection settings for national access.
1.
Tap
Start
>
Settings
>
Personal
tab >
Phone
icon >
Data Settings
tab.
or
Start
>
Phone
>
Menu
>
Options
>
Data Settings
tab.
Figure 6-14
Phone Window - Verizon Data Tab
2.
Tap
Repair Connectoid
to reset connection settings for National Access.
3.
Tap
Yes
.
4.
Tap
ok
.
5.
Tap
ok
to exit settings.
Additional Service provider Data Settings
Use the Data tab to reset connection settings for the 3G connection.
1.
Tap
Start
>
Settings
>
Personal
tab >
Phone
icon >
Data Settings
tab.
or
Start
>
Phone
>
Menu
>
Options
>
Data Settings
tab.
MC7508/98 - CDMA Configuration 6 - 11
Figure 6-15
Phone Window - Data Tab
2.
Tap
Reset Connection
to reset connection settings for the 3G connection.
3.
Tap
Yes
.
4.
Tap
ok
.
5.
Tap
ok
to exit settings.
System Settings
Use the
System Settings
tab to select roaming options.
Tap
Start
>
Settings
>
Personal
tab >
Phone
icon >
System Settings
tab.
or
Tap
Start
>
Phone
>
Menu
>
Options
>
System
tab.
Sprint System
Sprint
Figure 6-16
Phone Window - System Settings Tab - Sprint
1.
Roaming:
6 - 12 MC75 Integrator Guide
•
Select the
Automatic
radio button to allow the phone to automatically seek a roaming network where the
Sprint Nationwide PCS Network is not available. Automatic roaming is available where Sprint implemented roaming with other wireless carriers.
•
Select the
Sprint
radio button to allow the phone to automatically seek a roaming network within the Sprint
Nationwide PCS Network only.
•
Select
Roaming Only
radio button to allow the phone to automatically seek a roaming network.
2.
Select the
Enable Call Guard alert when roaming
check box to control roaming charges by receiving a reminder when a roaming call is made or received. When a roaming call is made or received,
Roaming rate applies for this call. Press OK to dial.
appears on the MC75 display screen.
3.
Tap
ok
to exit settings.
Verizon System
Figure 6-17
Phone Window - System Settings Tab - Verizon
1.
System Select allows the user to change the system roaming preference of the radio in order to control the type of network the radio can lock onto for service.
•
Select the
Automatic
radio button to allow the radio to lock onto networks based on the provisioning of the radio.
•
Select the
Automatic A
or
Automatic B
radio button to allow the radio to lock onto an A or B network carrier, respectively, if no other network can be found that matches the radio's provisioning.
•
Select the
Home Only
radio button to prevent the radio from locking on any network that is considered a roaming network.
2.
Voice Privacy allows the user to enable or disable voice privacy.
•
Select the
Enhanced
radio button to trigger the network to use voice privacy whenever the current network supports it. When in a call, if network privacy is being used, a voice privacy icon is displayed in the user interface.
•
Select the
Standard
radio button to prevent voice privacy from being used when in a call.
3.
Tap
ok
to exit settings.
MC7508/98 - CDMA Configuration 6 - 13
Additional Service Provider System
Figure 6-18
Phone Window - System Settings Tab - Additional
1.
System Select allows the user to change the system roaming preference of the radio in order to control the type of network the radio can lock onto for service.
•
Select the
Automatic
radio button to allow the radio to lock onto networks based on the provisioning of the radio.
•
Select the
Home Only
radio button to prevent the radio from locking on any network that is considered a roaming network.
2.
Voice Privacy allows the user to enable or disable voice privacy.
•
Select the
Enhanced
radio button to trigger the network to use voice privacy whenever the current network supports it. When in a call, if network privacy is being used, a voice privacy icon is displayed in the user interface.
•
Select the
Standard
radio button to prevent voice privacy from being used when in a call.
3.
Tap
ok
to exit settings.
Version Information
Use the
Version Information
tab to view phone number and version information.
1.
Tap
Start
>
Settings
>
Personal
tab >
Phone
icon >
Version Information
tab.
or
Start
>
Phone
>
Menu
>
Options
>
Version Information
tab.
6 - 14 MC75 Integrator Guide
Figure 6-19
Phone Window - Version Information Tab
2.
Tap
ok
to exit settings.
Services
Depending on the type of subscribed phone services, the following services may be available: call barring, caller
ID, call forwarding, call waiting, voice mail and Short Message Service (SMS).
Call Barring (Call Blocking)
Call barring blocks certain types of incoming and/or outgoing calls. This service is setup when an account is opened with the service provider.
Caller ID
Caller ID provides a way for people to know the identity of the person making an outgoing call. To disable caller ID and block the outgoing phone number:
1.
Enter *67 on the phone keypad.
2.
Enter the phone number to call.
NOTE
*67, followed by the phone number, must be entered on a call-by-call basis to block the outgoing phone number.
Call Forwarding
NOTE
Call Forwarding may not be available on all networks. Check with your service provider for availability.
Use call forwarding to forward incoming calls to a different phone number. To enable call forwarding and send calls to another phone number:
1.
2.
Enter *72 on the phone keypad.
Enter the area code and phone number of the phone to accept the forwarded calls.
3.
Tap
Talk
.
4.
5.
A beep sounds indicating activation.
Tap
End
.
MC7508/98 - CDMA Configuration 6 - 15
To disable call forwarding:
1.
Enter *73 (Verizon Wireless) on the phone keypad.
2.
Tap
Talk
.
3.
A beep sounds indicating deactivation.
4.
Tap
End
.
Call Waiting
NOTE
Call Waiting may not be available on all networks. Check with your service provider for availability.
Call waiting notifies the user of an incoming call when the phone is in a phone session. This service is setup when an account is opened with the service provider.
Voice Mail and Short Message Service (SMS)
This service is setup when an account is opened with the service provider.
Network Time Synchronization
The MC75 can be configured to synchronize the clock with the time from the carrier network. A registry key on the
MC75 has to be created to enable this feature.
Using a registry editor, navigate to the following:
[HKEY_LOCAL_MACHINE\SOFTWARE\Symbol\RIL\RHA\MC5725]
Create the following key:
“SyncSystemTime”=dword:00000001 where: dword:0 = disabled dword:1 = enabled
After setting the registry key, warm boot the MC75.
6 - 16 MC75 Integrator Guide
Chapter 7 Wireless Applications
Introduction
Wireless Local Area Networks (LANs) allow mobile computers to communicate wirelessly and send captured data to a host device in real time. Before using the MC75 on a WLAN, the facility must be set up with the required hardware to run the wireless LAN and the MC75 must be configured. Refer to the documentation provided with the access points (APs) for instructions on setting up the hardware.
802.11d is enabled by default. When enabled, the AP must be configured the same in order to connect.
To configure the MC75, a set of wireless applications provide the tools to configure and test the wireless radio in the MC75. Refer to the Wireless Fusion Enterprise Mobility Suite User Guide for Version X.XX for information on configuring wireless profiles; where X.XX is the Fusion version. Go to http://www.motorola.com/enterprisemobility/manuals for the latest version of this guide. See
to determine the Fusion version on the MC75.
The
Wireless Application
menu on the task tray provides the following wireless applications:
•
Find WLANs
•
Manage Profiles
•
Manage Certs
•
Manage PACs
•
Options
•
Wireless Status
•
Wireless Diagnostics
•
Log On/Off
•
Enable/Disable Radio.
Tap the
Signal Strength
icon to display the
Wireless Applications
menu.
7 - 2 MC75 Integrator Guide
Figure 7-1
Wireless Applications Menu
Signal Strength Icon
The
Signal Strength
icon in the task tray indicates the MC75’s wireless signal strength as follows:
Table 7-1
Signal Strength Icons Descriptions
Icon Status
Excellent signal strength
Action
Wireless LAN network is ready to use.
Very good signal strength Wireless LAN network is ready to use.
Good signal strength
Fair signal strength
Poor signal strength
Out-of-network range (not associated)
No wireless LAN network card detected
None No wireless LAN network card detected or Wireless LAN disabled
Wireless LAN network is ready to use.
Wireless LAN network is ready to use. Notify the network administrator that the signal strength is only “Fair”.
Wireless LAN network is ready to use. Performance may not be optimum. Notify the network administrator that the signal strength is
“Poor”.
No wireless LAN network connection. Notify the network administrator.
No wireless LAN network card detected, Wireless LAN disabled or radio disabled. Notify the network administrator.
No wireless LAN network card detected or Wireless LAN disabled or radio disabled. Notify the network administrator.
Turning the WLAN Radio On and Off
To turn the WLAN radio off tap the
Signal Strength
icon and select
Disable Radio
.
Wireless Applications 7 - 3
Figure 7-2
Disable Radio
To turn the WLAN radio on tap the
Signal Strength
icon and select
Enable Radio
.
Figure 7-3
Enable Radio
7 - 4 MC75 Integrator Guide
Chapter 8 Maintenance and Troubleshooting
Introduction
This chapter includes instructions on cleaning and storing the MC75, and provides troubleshooting solutions for potential problems during MC75 operation.
Maintaining the MC75
For trouble-free service, observe the following tips when using the MC75:
•
Do not scratch the screen of the MC75. When working with the MC75, use the supplied stylus or plastic-tipped pens intended for use with a touch-sensitive screen. Never use an actual pen or pencil or other sharp object on the surface of the MC75 screen.
Motorola recommends using a screen protector, p/n KT-67525-01R.
•
The touch-sensitive screen of the MC75 is glass. Do not drop the MC75 or subject it to strong impact.
•
Protect the MC75 from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and keep it away from heat sources.
•
Do not store or use the MC75 in any location that is dusty, damp, or wet.
•
Use a soft lens cloth to clean the MC75. If the surface of the MC75 screen becomes soiled, clean it with a soft cloth moistened with a diluted window-cleaning solution.
•
Periodically replace the rechargeable battery to ensure maximum battery life and product performance.
Battery life depends on individual usage patterns.
8 - 2 MC75 Integrator Guide
•
A screen protector is applied to the MC75. Motorola recommends using this to minimize wear and tear.
Screen protectors enhance the usability and durability of touch screen displays. Benefits include:
•
Protection from scratches and gouges
•
Durable writing and touch surface with tactile feel
•
Abrasion and chemical resistance
•
Glare reduction
•
Keeping the device’s screen looking new
•
Quick and easy installation.
Battery Safety Guidelines
•
The area in which the units are charged should be clear of debris and combustible materials or chemicals.
Particular care should be taken where the device is charged in a non commercial environment.
•
Follow battery usage, storage, and charging guidelines found in the user's guide.
•
Improper battery use may result in a fire, explosion, or other hazard.
•
To charge the mobile device battery, the battery and charger temperatures must be between +32°F and
+104°F (0°C and +40°C)
•
Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a risk of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a charger, contact Motorola Enterprise Mobility support.
•
For devices that utilize a USB port as a charging source, the device shall only be connected to products that bear the USB-IF logo or have completed the USB-IF compliance program.
•
To enable authentication of an approved battery, as required by IEEE1725 clause 10.2.1, all batteries will carry a Motorola hologram. Do not fit any battery without checking it has the Motorola authentication hologram.
•
Do not disassemble or open, crush, bend or deform, puncture, or shred.
•
Severe impact from dropping any battery-operated device on a hard surface could cause the battery to overheat.
•
Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
•
Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, or expose to fire, explosion, or other hazard.
•
Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or near a radiator or other heat source. Do not place battery into a microwave oven or dryer.
•
Battery usage by children should be supervised.
•
Please follow local regulations to promptly dispose of used re-chargeable batteries.
•
Do not dispose of batteries in fire.
•
Seek medical advice immediately if a battery has been swallowed.
•
In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice.
•
If you suspect damage to your equipment or battery, contact Motorola Enterprise Mobility support to arrange for inspection.
Maintenance & Troubleshooting 8 - 3
Cleaning
CAUTION
Always wear eye protection.
Read warning label on compressed air and alcohol product before using.
If you have to use any other solution for medical reasons please contact Motorola for more information.
WARNING
!
Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.
Materials Required
•
Alcohol wipes
•
Lens tissue
•
Cotton tipped applicators
•
Isopropyl alcohol
•
Can of compressed air with a tube.
Cleaning the MC75
Housing
Using the alcohol wipes, wipe the housing including keys and in-between keys.
Display
The display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid around the edges of the display. Immediately dried the display with a soft, non-abrasive cloth to prevent streaking.
Scanner Exit Window
Wipe the scanner exit window periodically with a lens tissue or other material suitable for cleaning optical material such as eyeglasses.
Connector
1.
Remove the main battery from mobile computer. See
Installing the Main Battery on page 1-5
.
2.
Close battery door.
3.
Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.
4.
Rub the cotton portion of the cotton tipped applicator back-and-forth across the connector on the bottom of the
MC75. Do not leave any cotton residue on the connector.
5.
Repeat at least three times.
6.
Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.
7.
Use a dry cotton tipped applicator and repeat steps 4 through 6.
8 - 4 MC75 Integrator Guide
8.
Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface.
CAUTION: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.
9.
Inspect the area for any grease or dirt, repeat if required.
Cleaning Cradle Connectors
To clean the connectors on a cradle:
1.
Remove the DC power cable from the cradle.
2.
Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.
3.
Rub the cotton portion of the cotton tipped applicator along the pins of the connector. Slowly move the applicator back-and-forth from one side of the connector to the other. Do not let any cotton residue on the connector.
4.
All sides of the connector should also be rubbed with the cotton tipped applicator.
5.
Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface.
CAUTION: do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from your face.
6.
Ensure that there is no lint left by the cotton tipped applicator, remove lint if found.
7.
If grease and other dirt can be found on other areas of the cradle, use lint free cloth and alcohol to remove.
8.
Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry humidity requires less drying time.
Cleaning Frequency
The cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile devices are used. They may be cleaned as frequently as required. However when used in dirty environments it may be advisable to periodically clean the scanner exit window to ensure optimum scanning performance.
Maintenance & Troubleshooting 8 - 5
Troubleshooting
MC75
Table 8-1
Troubleshooting the MC75
Problem Cause
MC75 does not turn on.
Lithium-ion battery not charged.
Lithium-ion battery not installed properly.
System crash.
Solution
Charge or replace the lithium-ion battery in the MC75.
Ensure battery is installed properly. See
.
Rechargeable lithium-ion battery did not charge.
Battery failed.
Perform a warm boot. If the MC75 still does not turn on, perform
Resetting the MC75 on page 1-8
Replace battery. If the MC75 still does not operate, perform a warm boot, then a cold boot. See
.
Insert MC75 in cradle. The 3600 mAh battery fully charges in less than six hours.
MC75 removed from cradle while battery was charging.
Extreme battery temperature.
Battery does not charge if ambient temperature is below 0°C
(32°F) or above 40°C (104°F).
Press the Power button.
Cannot see characters on display.
MC75 not powered on.
During data communication, no data transmitted, or transmitted data was incomplete.
MC75 removed from cradle or disconnected from host computer during communication.
Replace the MC75 in the cradle, or reattach the communication cable and re-transmit.
No sound.
Incorrect cable configuration.
Communication software was incorrectly installed or configured.
See the system administrator.
Perform setup. Refer to the MC75 Integrator Guide for details.
Volume setting is low or turned off.
Adjust the volume. Adjust the volume. Refer to the MC75 User
Guide.
8 - 6 MC75 Integrator Guide
Table 8-1
Troubleshooting the MC75 (Continued)
Problem Cause
MC75 shuts off.
MC75 is inactive.
Battery is not inserted properly.
Solution
The MC75 turns off after a period of inactivity. If the MC75 is running on battery power, set this period from 1 to 5 minutes, in one-minute intervals. If the MC75 is running on external power, set this period to 1, 2, 5, 10, 15, or 30 minutes.
Check the
Power
window by selecting
Start
>
Settings
>
System
tab and tapping the
Power
icon. Select the
Advanced
tab and change the setting for a longer delay before the automatic shutoff feature activates.
Insert the battery properly. See
Installing the Main Battery on page 1-5
Tapping the window buttons or icons does not activate the corresponding feature.
Battery is depleted.
Replace the battery.
Screen is not calibrated correctly.
Re-calibrate the screen. See
Calibrating the Screen on page 1-8
.
A message appears stating that the MC75 memory is full.
The system is not responding.
Too many files stored on the MC75.
Too many applications installed on the MC75.
MC75 keeps powering down to protect memory contents.
The MC75’s battery is low.
The internal
Bluetooth radio is powered on for a long time.
Resetting the MC75 on page 1-8
Because this mode requires battery power, power it off when not needed. Using the SetDeviceState() API (refer to the SMDK Help
File), set the Bluetooth to D4 power state.
Delete unused memos and records. If necessary, save these records on the host computer (or use an SD card for additional memory).
Remove user-installed applications on the MC75 to recover memory. Select
Start
>
Settings
>
System
tab and tap the
Remove Programs icon. Select the unused program and tap
Remove.
Recharge the battery.
Maintenance & Troubleshooting 8 - 7
Table 8-1
Troubleshooting the MC75 (Continued)
Problem
The MC75 does not accept scan input.
Cause
Scanning application is not loaded.
Unreadable bar code.
Solution
Load a scanning application on the MC75. See the system administrator.
Ensure the symbol is not defaced.
Place the MC75 within proper scanning range.
Distance between exit window and bar code is incorrect.
MC75 is not programmed for the bar code.
Program the MC75 to accept the type of bar code being scanned.
MC75 is not programmed to generate a beep.
Battery is low.
If the MC75 does not beep on a good decode, set the application to generate a beep on good decode.
Cannot connect to service provider.
SIM not installed properly.
If the scanner stops emitting a laser beam upon a trigger press, check the battery level. When the battery is low, the scanner shuts off before the MC75 low battery condition notification.
Note: If the scanner is still not reading symbols, contact the distributor or Symbol Technologies.
Re-install SIM card.
Bluetooth Connection
Table 8-2
Troubleshooting Bluetooth Connection
Problem Cause
MC75 cannot find any Bluetooth devices nearby.
Too far from other
Bluetooth devices.
The Bluetooth device(s) nearby are not turned on.
When trying to connect a Bluetooth phone and MC75, the phone thinks a previously paired
MC75 is used.
The Bluetooth device(s) are not in discoverable mode.
The phone remembers the name and address of the MC75 it last paired with via the Bluetooth radio.
Solution
Move closer to the other Bluetooth device(s), within a range of 10 meters.
Turn on the Bluetooth device(s) to find.
Set the Bluetooth device(s) to discoverable mode. If needed, refer to the device’s user documentation for help.
Manually delete the pairing device and name from the phone.
Refer to the phone’s user documentation for instructions.
8 - 8 MC75 Integrator Guide
Single Slot USB/Serial Cradle
Table 8-3
Troubleshooting the Single Slot USB/Serial Cradle
Symptom
LEDs do not light when MC75 or spare battery is inserted.
Possible Cause
Cradle is not receiving power.
MC75 is not seated firmly in the cradle.
Action
Ensure the power cable is connected securely to both the cradle and to AC power.
Remove and re-insert the MC75 into the cradle, ensuring it is firmly seated.
MC75 battery is not charging.
Spare battery is not seated firmly in the cradle.
Remove and re-insert the spare battery into the charging slot, ensuring it is firmly seated.
MC75 was removed from cradle or cradle was unplugged from AC power too soon.
Ensure cradle is receiving power. Ensure MC75 is seated correctly. Confirm main battery is charging under
Start
>
Settings
>
System
>
Power
. The 3600 mAh capacity battery fully charges in less than five hours.
Spare battery is not charging.
During data communication, no data transmits, or transmitted data was incomplete.
Battery is faulty.
The MC75 is not fully seated in the cradle.
Verify that other batteries charge properly. If so, replace the faulty battery.
Remove and re-insert the MC75 into the cradle, ensuring it is firmly seated.
Ambient temperature of the cradle is too warm.
Move the cradle to an area where the ambient temperature is between 0 o
C and 35 o
C.
Battery not fully seated in charging slot.
Battery inserted incorrectly.
Battery is faulty.
Remove and re-insert the spare battery in the cradle, ensuring it is firmly seated.
Re-insert the battery so the charging contacts on the battery align with the contacts on the cradle.
Verify that other batteries charge properly. If so, replace the faulty battery.
Ambient temperature of the cradle is too warm.
Move the cradle to an area where the ambient temperature is between 0 o
C and 35 o
C.
Replace MC75 in cradle and retransmit.
MC75 removed from cradle during communication.
Incorrect cable configuration.
See the system administrator.
Communication software is not installed or configured properly.
Perform setup as described in
.
Maintenance & Troubleshooting 8 - 9
Four Slot Ethernet Cradle
Table 8-4
Troubleshooting the Four Slot Ethernet Cradle
Symptom Cause
Battery is not charging.
MC75 removed from the cradle too soon.
Solution
Replace the MC75 in the cradle. The 3600 mAh capacity battery fully charges in less than five hours. Tap
Start
>
Settings
>
System
>
Power
to view battery status.
Battery is faulty.
MC75 is not inserted correctly in the cradle.
Ambient temperature of the cradle is too warm.
During communication, no data was transmitted, or transmitted data was incomplete.
MC75 removed from cradle during communication.
MC75 has no active connection.
Verify that other batteries charge properly. If so, replace the faulty battery.
Remove the MC75 and reinsert it correctly. Verify charging is active. Tap
Start
>
Settings
>
System
>
Power
to view battery status.
Move the cradle to an area where the ambient temperature is between 0 o
C and 35 o
C.
Replace MC75 in cradle and retransmit.
An icon is visible in the status bar if a connection is active.
Vehicle Cradle
Table 8-5
Troubleshooting the Vehicle Cradle
Symptom Possible Cause
MC75 battery charging LED does not light up.
MC75 battery is not recharging.
Cradle is not receiving power.
MC75 was removed from the cradle too soon.
Ensure the power input cable is securely connected to the cradle’s power port.
Action
Replace the MC75 in the cradle. The 3600 mAh capacity battery fully charges in less than five hours.
Battery is faulty.
MC75 is not placed correctly in the cradle.
Ambient temperature of the cradle is too warm.
Replace the battery.
Remove the MC75 from the cradle, and re-insert correctly. If the battery still does not charge, contact customer support.
The MC75 battery charging LED slowly blinks amber when the MC75 is correctly inserted and charging.
Move to an area where the ambient temperature is between
0 o
C and 35 o
C.
8 - 10 MC75 Integrator Guide
Table 8-5
Troubleshooting the Vehicle Cradle
Symptom Possible Cause
No data transmitted, or transmitted data was incomplete.
MC75 removed from cradle during communication.
No null modem cable was used.
Incorrect cable configuration.
Cable missing or disconnected.
Action
Replace MC75 in cradle and retransmit.
Some external devices require a null modem cable.
Retransmit using a null modem cable.
See the system administrator.
Re-connect cable.
Four Slot Spare Battery Charger
Table 8-6
Troubleshooting the Four Slot Spare Battery Charger
Symptom Possible Cause Action
Battery not charging.
Battery was removed from the charger or charger was unplugged from AC power too soon.
Re-insert the battery in the charger or re-connect the charger’s power supply. The 3600 mAh capacity battery fully charges in less than five hours.
Battery is faulty.
Battery contacts not connected to charger.
Verify that other batteries charge properly. If so, replace the faulty battery.
Verify that the battery is seated in the battery well correctly with the contacts facing down.
Ambient temperature of the cradle is too warm.
Move the cradle to an area where the ambient temperature is between 0 o
C and 35 o
C.
Cables
Table 8-7
Troubleshooting the Cables
Symptom Possible Cause
MC75 battery is not charging.
MC75 was disconnected from AC power too soon.
Battery is faulty.
The MC75 is not fully attached to power.
Action
Connect the power cable correctly. Confirm main battery is charging under
Start
>
Settings
>
System
>
Power
. The 3600 mAh capacity battery fully charges in less than five hours.
Verify that other batteries charge properly. If so, replace the faulty battery.
Detach and re-attach the power cable to the MC75, ensuring it is firmly connected.
Maintenance & Troubleshooting 8 - 11
Table 8-7
Troubleshooting the Cables (Continued)
Symptom Possible Cause Action
During data communication, no data transmits, or transmitted data was incomplete.
Cable was disconnected from
MC75 during communications.
Incorrect cable configuration.
Communication software is not installed or configured properly.
Re-attach the cable and retransmit.
See the system administrator.
Perform setup as described in the
.
Magnetic Stripe Reader
Table 8-8
Troubleshooting the Magnetic Stripe Reader
Symptom Possible Cause
MSR does not read card.
MSR removed from
MC75 during card swipe.
Action
Reattach MSR to MC75 and reswipe the card.
See the system administrator.
MC75 battery is not charging.
Faulty magnetic stripe on card.
MSR application is not installed or configured properly.
MC75 was removed from MSR or MSR was unplugged from AC power too soon.
Battery is faulty.
Ensure the MSR application is installed on the MC75.
Ensure the MSR application is configured correctly.
Ensure MSR is receiving power. Ensure MC75 is attached correctly. Confirm main battery is charging under
Settings
faulty battery.
Start
>
>
System
>
Power
. The 3600 mAh capacity battery fully charges in less than five hours.
Verify that other batteries charge properly. If so, replace the
The MC75 is not fully attached to the MSR.
During data communication, no data transmits, or transmitted data was incomplete.
MC75 detached from
MSR during communications.
Incorrect cable configuration.
Detach and re-attach the MSR to the MC75, ensuring it is firmly connected.
Reattach MC75 to MSR and retransmit.
See the system administrator.
Communication software is not installed or configured properly.
8 - 12 MC75 Integrator Guide
Appendix A Technical Specifications
Technical Specifications
The following tables summarizes the intended operating environment and technical hardware specifications for the
MC75 and accessories.
MC75
Table A-1
MC75 Technical Specifications
Item
Physical Characteristics
Dimensions Length: 17.9 cm (7.06 in.)
Width: 8.4 cm (3.30 in.)
Depth: 4.4 cm (1.74 in.)
Weight (inc. standard battery)
Display
Description
422 grams (14.89 oz)
Transflective color 3.5” VGA with backlight, TFT-LCD, 65K colors,
480 W x 640 L (VGA size)
Touch Panel
Backlight
Main Battery
Backup Battery
Glass analog resistive touch
LED backlight
Rechargeable Lithium Ion 3.7V, 3600 mAh Smart Battery
NiMH battery (rechargeable) 15 mAh 2.4V (not user-accessible)
Expansion Slot
Network Connections
User accessible microSD slot (with secure cover).
Ethernet (via cradle)
High-speed USB, host or client, Bluetooth
Note 1: Total output power can be either USB or serial or a combination of both that cannot exceed 200 mA.
A - 2 MC75 Integrator Guide
Table A-1
MC75 Technical Specifications (Continued)
Item
Notification
Keypad Options
Audio
Vibrator and audible alert
Description
26 key numeric, 26 key Direct Store Delivery (DSD) numeric
44 key QWERTY, 44 key AZERTY, 44 key QWERTZ
Speaker, receiver, microphone, headset jack, software support for full duplex record and playback (stereo)
Performance Characteristics
CPU
Operating System
Intel
®
XScale™ Bulverde PXA270 processor at 624MHz
Microsoft
®
Windows Mobile™ 6
Memory
Interface/Communications
Output Power (Note 1)
128MB RAM/256MB FLASH
RS-232, USB 1.1
USB: 5 VDC @ 200 mA max.
Serial: 5 VDC @ 200 mA max.
User Environment
Operating Temperature
Storage Temperature
Charging Temperature
Humidity
Drop Specification
-10°C to 50°C (14°F to 122°F)
-20°C to 70°C (-4°F to 158°F)
32°F to 104°F / 0° C to 40° C
95% non-condensing
4 ft. drop to concrete, 6 drops per 6 sides over operating temperature range.
5 ft. drop to concrete, 2 drops per 6 sides at ambient temperature 23°C (73°F).
Electrostatic Discharge (ESD)
Sealing
+/-15kVdc air discharge, +/-8kVdc direct discharge, +/-8kVdc indirect discharge
IP54
Wireless WAN Data and Voice Communications
Wireless Wide Area Network
(WWAN) radios
MC7506 and MC7596:
Tri-Band HSDPA (850, 1900 and 2100 MHz)
Quad-Band Edge (850, 900, 1800 and 1900 MHz)
MC7508 and MC7598:
CDMA: EVDO Rev A (800 and 1900 MHz)
GPS Integrated Assisted-GPS (A-GPS)
Wireless LAN Data and Voice Communications
Wireless Local Area Network
(WLAN) radio
Tri-mode IEEE
®
802.11a/b/g
Data Rates Supported 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps
Note 1: Total output power can be either USB or serial or a combination of both that cannot exceed 200 mA.
Technical Specifications A - 3
Table A-1
MC75 Technical Specifications (Continued)
Security
Item
Operating Channels
Description
Chan 8-169 (5040 – 5845 MHz) (4920 – 4980 MHz) Japan only
Chan 1-13 (2412-2472 MHz) Chan 14 (2484 MHz) Japan only
Actual operating frequencies depend on regulatory rules and certification agency
WPA2, WPA, WEP (40 or 128 bit), TKIP, TLS, TTLS (MS-CHAP), TTLS
(MS-CHAP v2), TTLS (CHAP), TTLS-MD5, TTLS-PAP, PEAP-TLS, PEAP
(MS-CHAP v2), AES, LEAP
Spreading Technique Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency Division
Multiplexing (OFDM)
Internal for WLAN, Bluetooth and GPS, external for WWAN Antenna
Voice Communication Integrated Voice-over-IP ready (P2P, PBX, PTT), Wi-Fi™-certified, IEEE
802.11a/b/g direct sequence wireless LAN
Wireless PAN Data and Voice Communications
Bluetooth Class II, v 2.0 EDR; on-board chip antenna.
Data Capture Specifications
Options 2D imager, 1D linear, color camera
Linear 1D Scanner (SE950) Specifications
Optical Resolution
Roll
0.005 in. minimum element width
+/- 30° from vertical
Pitch Angle
Skew Tolerance
Ambient Light
+/- 65° from normal
+/- 60° from normal
Sunlight: 8,000 ft. candles (86,112 Lux)
Artificial Light: 450 ft. candles (4,844 Lux)
Shock
Scan Rate
Scan Angle
Laser Power
2,000 +/- 5% G
50 (+/- 6) scans/sec (bidirectional)
46.5° (typical)
1.0 mW nominal
2D Imager Engine (SE4400) Specifications
Field of View Horizontal - 32.2°
Vertical - 24.5°
Optical Resolution
Roll
640 H x 480 V pixels (gray scale)
360°
Note 1: Total output power can be either USB or serial or a combination of both that cannot exceed 200 mA.
A - 4 MC75 Integrator Guide
Table A-1
MC75 Technical Specifications (Continued)
Item
Pitch Angle
Skew Tolerance
+/- 60° from normal
+/- 50° from normal
Ambient Light
Shock
Focal Distance from Front of
Engine
Description
Total darkness to 9,000 ft. candles (96,900 Lux)
2,000 +/- 5% G
Near: 5 inches
Far: 9 inches
Aiming Element (VLD)
Illumination Element (LED)
650 nm +/- 5 nm
635 nm +/- 20 nm
Camera Specifications
Resolution 2 Mega pixel with auto focus and flash
Note 1: Total output power can be either USB or serial or a combination of both that cannot exceed 200 mA.
MC75 COM Port Definitions
Table A-2
MC75 COM Port Definitions
COM Port
COM0
COM1
COM2
COM3
COM4
COM5
COM6
BTS6
COM7
COM8
COM9
Available
Accessory port
Available
IRComm
Raw IrDA
BTVCOM
USBVCOM
Bluetooth (Radio I/O)
Available
GPSId (GPSMux)
BTVCOM
Definition
MC75 Pin-Outs
Figure A-1
External Connector
11
12
13
14
7
8
9
10
15
16
5
6
3
4
Table A-3
External Connector Pin-Outs
Pin
1
2
Power Gnd
CRADLE_DETECT
RS232_DCD/TRIGGER
USB_D-
USB_D+
USB_Gnd
USB_Vbus
USB_ID
RS232_TXD
RS232_RXD
RS232_RTS
RS232_CTS
RS232_DTR
RS232_DSR
External_5.0V_Out
External DC In_5.4V
Description
Technical Specifications A - 5
Pin 1
A - 6 MC75 Integrator Guide
MC75 Accessory Specifications
Single Slot USB/Serial Cradle
Table A-4
Single Slot USB/Serial Cradle Technical Specifications
Feature
Dimensions Length: 14.54 cm (5.72 in.)
Width: 11.05 cm (4.35 in.)
Height: 9.10 cm (3.58 in.)
Weight
Input Power
Power Consumption
Interface
196 g (6.9 oz)
12 VDC
30 watts
USB, Serial
Operating Temperature
Storage Temperature
Charging Temperature
Humidity
Drop
Electrostatic Discharge (ESD)
0°C to 50°C (32°F to 122°F)
Description
-40°C to 70°C (-40°F to 158°F)
0°C to 40°C (32°F to 104°F)
5% to 95% non-condensing
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
+/- 15 kV air
+/- 8 kV contact
Four Slot Ethernet Cradle
Table A-5
Four Slot Ethernet Cradle Technical Specifications
Feature
Dimensions Length: 46.78 cm (18.42 in.)
Width: 11.00 cm (4.33 in.)
Height: 13.70 cm (5.39 in.)
Description
Weight
Input Power
Power Consumption
Interface
Operating Temperature
Storage Temperature
1079 g (2.38 lb)
12 VDC
100 watts
Ethernet
0°C to 50°C (32°F to 122°F)
-40°C to 70°C (-40°F to 158°F)
Technical Specifications A - 7
Table A-5
Four Slot Ethernet Cradle Technical Specifications (Continued)
Feature Description
Charging Temperature
Humidity
0°C to 40°C (32°F to 104°F)
5% to 95% non-condensing
Drop
Electrostatic Discharge (ESD)
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
+/- 15 kV air
+/- 8 kV contact
Four Slot Charge Only Cradle
Table A-6
Four Slot Charge Only Cradle Technical Specifications
Feature
Dimensions Length: 46.78 cm (18.42 in.)
Width: 11.00 cm (4.33 in.)
Height: 13.70 cm (5.39 in.)
Description
Weight
Input Power
Power Consumption
Operating Temperature
1079 g (2.38 lb)
12 VDC
100 watts
0°C to 50°C (32°F to 122°F)
Storage Temperature
Charging Temperature
Humidity
Drop
Electrostatic Discharge (ESD)
-40°C to 70°C (-40°F to 158°F)
0°C to 40°C (32°F to 104°F)
5% to 95% non-condensing
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
+/- 15 kV air
+/- 8 kV contact
Four Slot Battery Charger
Table A-7
Four Slot Battery Charger Technical Specifications
Feature
Dimensions Length: 21.00 cm (8.27 in.)
Width: 15.50 cm (6.10 in.)
Height: 3.47 cm (1.37 in.)
Weight
Input Power
386 g (13.6 oz)
12 VDC
Description
A - 8 MC75 Integrator Guide
Table A-7
Four Slot Battery Charger Technical Specifications (Continued)
Feature Description
Power Consumption
Operating Temperature
30 watts
0°C to 50°C (32°F to 122°F)
Storage Temperature
Charging Temperature
Humidity
Drop
Electrostatic Discharge (ESD)
-40°C to 70°C (-40°F to 158°F)
0°C to 40°C (32°F to 104°F)
5% to 95% non-condensing
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
+/- 15 kV air
+/- 8 kV contact
Magnetic Stripe Reader
Table A-8
Magnetic Stripe Reader (MSR) Technical Specifications
Feature
Dimensions Length: 7.87 cm (3.1 in.)
Width: 8.38 cm (3.3 in.)
Height: 3.56 cm (1.4 in.)
Weight
Interface
Format
Swipe Speed
48 g (1.7 oz)
Description
Serial with baud rate up to 19,200
ANSI, ISO, AAMVA, CA DMV, user-configurable generic format
5 to 50 in. (127 to 1270 mm) /sec, bi-directional
Decoders
Mode
Track Reading Capabilities
Operating Temperature
Storage Temperature
Humidity
Drop
Electrostatic Discharge (ESD)
Generic, Raw Data
Buffered, unbuffered
Tracks 1 and 3: 210 bpi
Track 2: 75 and 210 bpi, autodetect
0°C to 50°C (32°F to 122°F)
-40°C to 70°C (-40°F to 158°F)
5% to 95% non-condensing
1.22 m (4 ft.) drops to concrete
+/- 15 kV air
+/- 8 kV contact
Technical Specifications A - 9
Vehicle Cradle
Table A-9
Vehicle Cradle Technical Specifications
Feature
Dimensions Length: 11.00 cm (4.33 in.)
Width:9.50 cm (3.74 in.)
Height: 20.50 cm (8.07 in.)
Weight
Input Power
Power Consumption
Operating Temperature
567 g (20 oz)
12/24 VDC
25 watts
0°C to 50°C (32°F to 122°F)
Storage Temperature
Charging Temperature
Humidity
Drop
Electrostatic Discharge (ESD)
Description
-40°C to 70°C (-40°F to 158°F)
0°C to 40°C (32°F to 104°F)
10% to 95% non-condensing
76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature
+/- 15 kV air
+/- 8 kV contact
A - 10 MC75 Integrator Guide
Appendix B Bluetooth Configuration
The MC75 supports both the Microsoft Bluetooth stack and the StoneStreet One Bluetooth stack. Only one
Bluetooth stack can be used at a time. By default, the StoneStreet One Bluetooth stack is enabled. A registry key on the MC75 can be modified to disable the StoneStreet One stack and enable the Microsoft stack.
Using a registry editor, navigate to the following:
[HKEY_LOCAL_MACHINE\Software\SymbolBluetooth
Edit the following key:
“SSStack”=dword:1 where:
0 = disable StoneStreet One stack and enable Microsoft stack
1 = enable StoneStreet One stack and disable Microsoft stack (default)
After setting the registry key, warm boot the MC75.
B - 2 MC75 User Guide
Glossary
A
ActiveSync. ActiveSync is a data synchronization program developed by Microsoft for use with Windows Mobile operating systems.
AFH. Adaptive Frequency Hopping
AKU. (Adaptation Kit Update) Updates to the Windows Mobile operating system.
API. (Application Programming Interface) An interface by means of which one software component communicates with or controls another. Usually used to refer to services provided by one software component to another, usually via software interrupts or function calls
ASCII. American Standard Code for Information Interchange. A 7 bit-plus-parity code representing 128 letters, numerals, punctuation marks and control characters. It is a standard data transmission code in the U.S.
AZERTY. A standard keyboard commonly used on French keyboards. “AZERTY” refers to the arrangement of keys on the top row of keys.
B
Bar Code. A pattern of variable-width bars and spaces which represents numeric or alphanumeric data in machine-readable form. The general format of a bar code symbol consists of a leading margin, start character, data or message character, check character (if any), stop character, and trailing margin. Within this framework, each recognizable symbology uses its own unique format. See Symbology.
Bit. Binary digit. One bit is the basic unit of binary information. Generally, eight consecutive bits compose one byte of data.
The pattern of 0 and 1 values within the byte determines its meaning.
Bits per Second (bps). Bits transmitted or received.
Bluetooth. A wireless protocol utilizing short-range communications technology facilitating data transmission over short distances.
Glossary - 2 MC75 Integrator Guide
boot or boot-up. The process a computer goes through when it starts. During boot-up, the computer can run self-diagnostic tests and configure hardware and software.
bps. See Bits Per Second.
Byte. On an addressable boundary, eight adjacent binary digits (0 and 1) combined in a pattern to represent a specific character or numeric value. Bits are numbered from the right, 0 through 7, with bit 0 the low-order bit. One byte in memory is used to store one ASCII character.
C
CDRH. Center for Devices and Radiological Health. A federal agency responsible for regulating laser product safety. This agency specifies various laser operation classes based on power output during operation.
CDRH Class 1. This is the lowest power CDRH laser classification. This class is considered intrinsically safe, even if all laser output were directed into the eye's pupil. There are no special operating procedures for this class.
CDRH Class 2. No additional software mechanisms are needed to conform to this limit. Laser operation in this class poses no danger for unintentional direct human exposure.
Character. A pattern of bars and spaces which either directly represents data or indicates a control function, such as a number, letter, punctuation mark, or communications control contained in a message.
Codabar. A discrete self-checking code with a character set consisting of digits 0 to 9 and six additional characters: (“-”, “$”,
“:”, “/”, “,”, “+”).
Code 128. A high density symbology which allows the controller to encode all 128 ASCII characters without adding extra symbol elements.
Code 3 of 9 (Code 39). A versatile and widely used alphanumeric bar code symbology with a set of 43 character types, including all uppercase letters, numerals from 0 to 9 and 7 special characters (“-”, “.”, “/”, “+”, “%”, “$” and space). The code name is derived from the fact that 3 of 9 elements representing a character are wide, while the remaining 6 are narrow.
Code 93. An industrial symbology compatible with Code 39 but offering a full character ASCII set and a higher coding density than Code 39.
Cold Boot. A cold boot restarts the mobile computer and initializes some drivers.
COM port. Communication port; ports are identified by number, e.g., COM1, COM2.
Cradle. A cradle is used for charging the terminal battery and for communicating with a host computer, and provides a storage place for the terminal when not in use.
D
DCP. See Device Configuration Package.
Glossary - 3
Decode. To recognize a bar code symbology (e.g., UPC/EAN) and then analyze the content of the specific bar code scanned.
Decode Algorithm. A decoding scheme that converts pulse widths into data representation of the letters or numbers encoded within a bar code symbol.
Depth of Field. The range between minimum and maximum distances at which a scanner can read a symbol with a certain minimum element width.
Device Configuration Package. The Device Configuration Package provides the flash partitions, Terminal Configuration
Manager (TCM) and the associated TCM scripts. With this package hex images that represent flash partitions can be created and downloaded to the mobile computer.
Discrete 2 of 5. A binary bar code symbology representing each character by a group of five bars, two of which are wide.
The location of wide bars in the group determines which character is encoded; spaces are insignificant. Only numeric characters (0 to 9) and START/STOP characters may be encoded.
E
EAN. European Article Number. This European/International version of the UPC provides its own coding format and symbology standards. Element dimensions are specified metrically. EAN is used primarily in retail.
EMDK. Enterprise Mobility Developer’s Kit.
ESD. Electro-Static Discharge
F
FHSS (Frequency Hopping Spread Spectrum). A method of transmitting radio signals by rapidly switching a carrier among many frequency channels, using a pseudorandom sequence known to both transmitter and receiver.
File Transfer Protocol (FTP). A TCP/IP application protocol governing file transfer via network or telephone lines. See
TCP/IP.
Flash Memory. Flash memory is nonvolatile, semi-permanent storage that can be electronically erased in the circuit and reprogrammed.
H
Hard Reset. See Cold Boot.
Hz. Hertz; A unit of frequency equal to one cycle per second.
Host Computer. A computer that serves other terminals in a network, providing such services as computation, database access, supervisory programs and network control.
Glossary - 4 MC75 Integrator Guide
I
IDE. Intelligent drive electronics. Refers to the solid-state hard drive type.
IEC. International Electrotechnical Commission. This international agency regulates laser safety by specifying various laser operation classes based on power output during operation.
IEC (825) Class 1. This is the lowest power IEC laser classification. Conformity is ensured through a software restriction of
120 seconds of laser operation within any 1000 second window and an automatic laser shutdown if the scanner's oscillating mirror fails.
IEEE Address. See MAC Address.
Input/Output Ports. I/O ports are primarily dedicated to passing information into or out of the terminal’s memory. Series
9000 mobile computers include Serial and USB ports.
Interleaved 2 of 5. A binary bar code symbology representing character pairs in groups of five bars and five interleaved spaces. Interleaving provides for greater information density. The location of wide elements (bar/spaces) within each group determines which characters are encoded. This continuous code type uses no intercharacter spaces. Only numeric (0 to 9) and START/STOP characters may be encoded.
Internet Protocol Address. See IP.
I/O Ports. interface The connection between two devices, defined by common physical characteristics, signal characteristics, and signal meanings. Types of interfaces include RS-232 and PCMCIA.
IP. Internet Protocol. The IP part of the TCP/IP communications protocol. IP implements the network layer (layer 3) of the protocol, which contains a network address and is used to route a message to a different network or subnetwork. IP accepts “packets” from the layer 4 transport protocol (TCP or UDP), adds its own header to it and delivers a “datagram” to the layer 2 data link protocol. It may also break the packet into fragments to support the maximum transmission unit
(MTU) of the network.
IP Address. (Internet Protocol address) The address of a computer attached to an IP network. Every client and server station must have a unique IP address. A 32-bit address used by a computer on a IP network. Client workstations have either a permanent address or one that is dynamically assigned to them each session. IP addresses are written as four sets of numbers separated by periods; for example, 204.171.64.2.
IPX/SPX. Internet Package Exchange/Sequential Packet Exchange. A communications protocol for Novell. IPX is Novell’s
Layer 3 protocol, similar to XNS and IP, and used in NetWare networks. SPX is Novell's version of the Xerox SPP protocol.
ISM. Industry Scientific and Medical
K
Key. A key is the specific code used by the algorithm to encrypt or decrypt the data. Also see, Encryption and Decrypting.
Glossary - 5
L
LASER. Light Amplification by Stimulated Emission of Radiation.The laser is an intense light source. Light from a laser is all the same frequency, unlike the output of an incandescent bulb. Laser light is typically coherent and has a high energy density.
laser scanner. A type of bar code reader that uses a beam of laser light.
LCD. See Liquid Crystal Display.
LED Indicator. A semiconductor diode (LED - Light Emitting Diode) used as an indicator, often in digital displays. The semiconductor uses applied voltage to produce light of a certain frequency determined by the semiconductor's particular chemical composition.
Light Emitting Diode. See LED.
Liquid Crystal Display (LCD). A display that uses liquid crystal sealed between two glass plates. The crystals are excited by precise electrical charges, causing them to reflect light outside according to their bias. They use little electricity and react relatively quickly. They require external light to reflect their information to the user.
M
MC. Mobile Computer.
MDN. Mobile Directory Number. The directory listing telephone number that is dialed (generally using POTS) to reach a mobile unit. The MDN is usually associated with a MIN in a cellular telephone -- in the US and Canada, the MDN and
MIN are the same value for voice cellular users. International roaming considerations often result in the MDN being different from the MIN.
MIN. Mobile Identification Number. The unique account number associated with a cellular device. It is broadcast by the cellular device when accessing the cellular system.
Mobile Computer. In this text, mobile computer refers to the MC75 wireless computer. It can be set up to run as a stand-alone device, or it can be set up to communicate with a network, using wireless radio technology.
N
Nominal. The exact (or ideal) intended value for a specified parameter. Tolerances are specified as positive and negative deviations from this value.
NVM. Non-Volatile Memory.
Glossary - 6 MC75 Integrator Guide
O
Open System Authentication. Open System authentication is a null authentication algorithm.
P
PAN. Personal area network. Using Bluetooth wireless technology, PANs enable devices to communicate wirelessly.
Generally, a wireless PAN consists of a dynamic group of less than 255 devices that communicate within about a 33-foot range. Only devices within this limited area typically participate in the network.
PING. (Packet Internet Groper) An Internet utility used to determine whether a particular IP address is online. It is used to test and debug a network by sending out a packet and waiting for a response.
Q
QWERTY. A standard keyboard commonly used on North American and some European keyboards. “QWERTY” refers to the arrangement of keys on the top row of keys.
QWERTZ. A standard keyboard commonly used on German keyboards. “QWERTZ” refers to the arrangement of keys on the top row of keys.
R
RAM. Random Access Memory. Data in RAM can be accessed in random order, and quickly written and read.
RF. Radio Frequency.
ROM. Read-Only Memory. Data stored in ROM cannot be changed or removed.
Router. A device that connects networks and supports the required protocols for packet filtering. Routers are typically used to extend the range of cabling and to organize the topology of a network into subnets. See Subnet.
RS-232. An Electronic Industries Association (EIA) standard that defines the connector, connector pins, and signals used to transfer data serially from one device to another.
S
Scanner. An electronic device used to scan bar code symbols and produce a digitized pattern that corresponds to the bars and spaces of the symbol. Its three main components are: 1) Light source (laser or photoelectric cell) - illuminates a bar code,; 2) Photodetector - registers the difference in reflected light (more light reflected from spaces); 3) Signal conditioning circuit - transforms optical detector output into a digitized bar pattern.
Glossary - 7
SDK. Software Development Kit
Shared Key. Shared Key authentication is an algorithm where both the AP and the MU share an authentication key.
Soft Reset. See Warm Boot.
Space. The lighter element of a bar code formed by the background between bars.
Specular Reflection. The mirror-like direct reflection of light from a surface, which can cause difficulty decoding a bar code.
Start/Stop Character. A pattern of bars and spaces that provides the scanner with start and stop reading instructions and scanning direction. The start and stop characters are normally to the left and right margins of a horizontal code.
Subnet. A subset of nodes on a network that are serviced by the same router. See Router.
Subnet Mask. A 32-bit number used to separate the network and host sections of an IP address. A custom subnet mask subdivides an IP network into smaller subsections. The mask is a binary pattern that is matched up with the IP address to turn part of the host ID address field into a field for subnets. Default is often 255.255.255.0.
Substrate. A foundation material on which a substance or image is placed.
Symbol. A scannable unit that encodes data within the conventions of a certain symbology, usually including start/stop characters, quiet zones, data characters and check characters.
Symbol Aspect Ratio. The ratio of symbol height to symbol width.
Symbol Height. The distance between the outside edges of the quiet zones of the first row and the last row.
Symbol Length. Length of symbol measured from the beginning of the quiet zone (margin) adjacent to the start character to the end of the quiet zone (margin) adjacent to a stop character.
Symbology. The structural rules and conventions for representing data within a particular bar code type (e.g. UPC/EAN,
Code 39, PDF417, etc.).
T
TCP/IP. (Transmission Control Protocol/Internet Protocol) A communications protocol used to internetwork dissimilar systems. This standard is the protocol of the Internet and has become the global standard for communications. TCP provides transport functions, which ensures that the total amount of bytes sent is received correctly at the other end.
UDP is an alternate transport that does not guarantee delivery. It is widely used for real-time voice and video transmissions where erroneous packets are not retransmitted. IP provides the routing mechanism. TCP/IP is a routable protocol, which means that all messages contain not only the address of the destination station, but the address of a destination network. This allows TCP/IP messages to be sent to multiple networks within an organization or around the world, hence its use in the worldwide Internet. Every client and server in a TCP/IP network requires an IP address, which is either permanently assigned or dynamically assigned at startup.
Telnet. A terminal emulation protocol commonly used on the Internet and TCP/IP-based networks. It allows a user at a terminal or computer to log onto a remote device and run a program.
Terminal. See Mobile Computer.
Glossary - 8 MC75 Integrator Guide
Terminal Emulation. A “terminal emulation” emulates a character-based mainframe session on a remote non-mainframe terminal, including all display features, commands and function keys. The VC5000 Series supports Terminal Emulations in 3270, 5250 and VT220.
TFTP. (Trivial File Transfer Protocol) A version of the TCP/IP FTP (File Transfer Protocol) protocol that has no directory or password capability. It is the protocol used for upgrading firmware, downloading software and remote booting of diskless devices.
Tolerance. Allowable deviation from the nominal bar or space width.
Transmission Control Protocol/Internet Protocol. See TCP/IP.
Trivial File Transfer Protocol. See TFTP.
U
UDP. User Datagram Protocol. A protocol within the IP protocol suite that is used in place of TCP when a reliable delivery is not required. For example, UDP is used for real-time audio and video traffic where lost packets are simply ignored, because there is no time to retransmit. If UDP is used and a reliable delivery is required, packet sequence checking and error notification must be written into the applications.
UPC. Universal Product Code. A relatively complex numeric symbology. Each character consists of two bars and two spaces, each of which is any of four widths. The standard symbology for retail food packages in the United States.
V
Visible Laser Diode (VLD). A solid state device which produces visible laser light.
W
Warm Boot. A warm boot restarts the mobile computer by closing all running programs. All data that is not saved to flash memory is lost.
Index
A
battery charging . . . . . . . . . . . . . . . . . . . . . 2-37
LED indicators . . . . . . . . . . . . . . . . . . . . . . 2-37
DEX cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
EMDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
four slot Ethernet cradle . . . . . . . . . . . . 1-2, 2-1, 2-5
four slot spare battery charger . . . . . . . . . . .1-2, 2-1
headset . . . . . . . . . . . . . . . . . . . . . . . . 1-3, 2-1, 2-34
holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
magnetic stripe reader . . . . . . . . . . . . . . . . . . . . 1-2
MMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10, 2-34
mounting bracket . . . . . . . . . . . . . . . . . . . . . . . 2-11
O’Neil printer cable . . . . . . . . . . . . . . . . . . . . . . . 1-2
rigid holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
SD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34
SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
single slot USB serial cradle . . . . . . . . . . . . .2-1, 2-2
spare battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
USB charger cable . . . . . . . . . . . . . . . . . . . . . . . 1-2
USB cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
vehicle cradle . . . . . . . . . . . . . . . . . . . 1-2, 2-1, 2-13
wall mounting kit, cradle . . . . . . . . . . . . . . . . . . . 1-3
activation
CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Sprint CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Verizon CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
deploying CAB files . . . . . . . . . . . . . . . . . . . . . . 4-4
installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
setting up a connection . . . . . . . . . . . . . . . . . . . . 3-3
AirBEAM
deploying CAB files . . . . . . . . . . . . . . . . . . . . . . 4-5
APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
application deployment . . . . . . . . . . . . . . . . . . . . 4-1, 4-4
CAB files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
application folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
application packaging . . . . . . . . . . . . . . . . . . . . . . . . 4-4
application security . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
auto charge cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
B
backup battery
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
battery
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
check status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
battery chargers
communication/charge cables . . . . . . . . . . . . . 2-36
battery charging . . . . . . . . . . . . . . . . . . . . . 2-37
LED indicators . . . . . . . . . . . . . . . . . . . . . . 2-37
battery charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
four slot Ethernet cradle . . . . . . . . . . . . . . . . . . . 2-8
single slot cradle . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
spare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
vehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Index - 2 MC75 Integrator Guide bluetooth
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
boot
clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
bullets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
C
CAB files . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4, 4-7, 4-10
deployment via ActiveSync . . . . . . . . . . . . . . . . . 4-4
deployment via storage card . . . . . . . . . . . . . . . . 4-4
cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2, 2-36
auto charge cable . . . . . . . . . . . . . . . . . . . . . . . . 1-2
communication setup . . . . . . . . . . . . . . . . . . . . 2-37
pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
USB charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
cache disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
calibrating the screen . . . . . . . . . . . . . . . . . . . . . . . . 1-8
call barring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
call blocking See call barring . . . . . . . . . . . . . . . . . . 5-10
call forwarding . . . . . . . . . . . . . . . . . . . . . . . . .5-11, 6-14
call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12, 6-15
caller id . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11, 6-14
CDMA
activate Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
data connection . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
settings
data, Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
data, Verizon . . . . . . . . . . . . . . . . . . . . . . . 6-10
location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
phone info . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
provisioning . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
services . . . . . . . . . . . . . . . . . . . . . . .6-14, 6-15
system, Sprint . . . . . . . . . . . . . . . . . . . . . . . 6-11
system, Verizon . . . . . . . . . . . . . . . . .6-12, 6-13
test activation . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
changing a PIN for phone use . . . . . . . . . . . . . . . . . . 5-9
charging
communication/charge cables . . . . . . . . . . . . . 2-37
four slot Ethernet cradle . . . . . . . . . . . . . . . . . . . 2-8
single slot cradle . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
spare batteries . . . . . . . . . . . . . . . . . . . . . . 1-7, 2-21
vehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
charging temperature . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
clean boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
cold boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
communication
charge cables . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36
communication setup
communication/charge cables . . . . . . . . . . . . . . 2-37
communication/charge cables
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37
configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv, 1-3
conventions
notational . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
copyfile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
cpf file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7, 4-10
cradles
daisychaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Ethernet drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
four slot Ethernet . . . . . . . . . . . . . . . . . . 1-2, 2-1, 2-5
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
charging indicators . . . . . . . . . . . . . . . . . . . . 2-9
setup . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5, 2-10
four slot spare battery charger . . . . . . . . . . . . . . 2-1
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
charging indicators . . . . . . . . . . . . . . . . . . . 2-22
setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
mounting bracket . . . . . . . . . . . . . . . . . . . . . . . . 2-11
single slot USB serial . . . . . . . . . . . . . . . . . 2-1, 2-2
charging indicators . . . . . . . . . . . . . . . . . . . . 2-3
setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
troubleshooting . . . . . . . . . . . . . . . . . . 8-8, 8-9, 8-10
vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 1-2, 2-1, 2-13
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
charging indicators . . . . . . . . . . . . . . . . . . . 2-19
setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
creating cpf file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
SCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
creating splash screen . . . . . . . . . . . . . . . . . . . . . . . . 4-6
D
data capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
data connection . . . . . . . . . . . . . . . . . . . . . . . . . 5-4, 6-6
deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1, 4-4
CAB files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
DEX cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
digital signatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
disabling PIN for phone use . . . . . . . . . . . . . . . . . . . . 5-9
Index - 3
disconnecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
E
EDA configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
EMDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii, 4-12
enabling PIN for phone use . . . . . . . . . . . . . . . . . . . . 5-9
enhanced operator name string . . . . . . . . . . . . . . . . 5-17
Enterprise Mobility Developer Kit . . . . . . . . . . xviii, 4-12
enterprise mobility developer kit . . . . . . . . . . . . . . . . 1-3
EONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
ESD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Ethernet cradle . . . . . . . . . . . . . . . . . . . . . . . . . .1-2, 2-1
F
file deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
flash file system
copyfile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
regmerge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
four slot Ethernet cradle . . . . . . . . . . . . . . . . . . . . . . 2-5
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
charging indicators . . . . . . . . . . . . . . . . . . . . . . . 2-9
daisychaining . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
link indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5, 2-10
speed indicator . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
four slot spare battery charger . . . . . . . . . . . . . . .1-2, 2-1
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
charging indicators . . . . . . . . . . . . . . . . . . . . . . 2-22
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
G
GPRS
data connection . . . . . . . . . . . . . . . . . . . 5-2, 5-4, 5-5
data disconnect . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
registry file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
settings
services . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
WAN configuration . . . . . . . . . . . . . . . . . . . . . . . 5-4
GSM
ensuring network coverage . . . . . . . . . . . . . .5-2, 5-3
GPRS data connection . . . . . . . . . . . . . . . . . . . . 5-5
settings
networks . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
phone info . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
services . . . . . . . . . . . . . . . . . . . 5-10, 5-11, 5-12
sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
H
hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8, 1-9
headset . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3, 2-1, 2-34
holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
I
image update
deploying CAB files . . . . . . . . . . . . . . . . . . . . . . . 4-5
information, service . . . . . . . . . . . . . . . . . . . . . . . . . .xviii
installing battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
internet
disconnecting GPRS . . . . . . . . . . . . . . . . . . . . . . 5-7
via GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
wireless connection . . . . . . . . . . . . . . . . . . . 5-4, 6-6
K
keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
L
lithium-ion battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
locking EDA . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10, 4-2
M
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
main battery
maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
MMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10, 2-34
modem cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Monarch printer cable . . . . . . . . . . . . . . . . . . . . . . . 2-36
mounting bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
multi media card . . . . . . . . . . . . . . . . . . . . . . . 1-10, 2-34
Index - 4 MC75 Integrator Guide
N
network
configuring GPRS WAN . . . . . . . . . . . . . . . . . . . 5-4
GSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
network coverage, GSM . . . . . . . . . . . . . . . . . . .5-2, 5-3
O
O’Neil printer cable . . . . . . . . . . . . . . . . . . . . . . . . . 2-36
operating environment . . . . . . . . . . . . . . . . . . . . . . . . A-1
operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
P
packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
persistent storage . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
phone
activation . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2, 6-3
phone activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
phone security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
PIN, changing for phone . . . . . . . . . . . . . . . . . . . . . . 5-9
PIN, disabling for phone use . . . . . . . . . . . . . . . . . . . 5-9
PIN, enabling for phone use . . . . . . . . . . . . . . . . . . . 5-9
pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
powering on EDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
R
radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
RAPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
regmerge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
remote API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
removing main battery . . . . . . . . . . . . . . . . . . . . . . . 1-12
reset
hard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8, 1-9
soft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
rigid holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3, 2-1
RS232 charge cable . . . . . . . . . . . . . . . . . . . . . . . . 2-36
S
SCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
file deployment . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
parameter indicators . . . . . . . . . . . . . . . . . . . . . 4-11
user interface . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
XML provisioning . . . . . . . . . . . . . . . . . . . . . . . 4-10
screen
SD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34
SDK
See EMDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
secure digital card . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34
digital signatures . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
locking device . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
remote API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
serial charge cable . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36
service information . . . . . . . . . . . . . . . . . . . . . . . . . . .xviii
service provider name display . . . . . . . . . . . . . . . . . 5-17
services, CDMA
call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
caller id . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
services, GSM
call barring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
caller id . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
settings
CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1, 6-7
GSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
GSM/GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
shim installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
short message service . . . . . . . . . . . . . . . . . . . . . . . 6-15
SIM card
accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
network access . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
charging indicators . . . . . . . . . . . . . . . . . . . . . . . 2-3
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
spare battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
spare battery charger . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
charging indicators . . . . . . . . . . . . . . . . . . . . . . 2-22
setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
splash screen
Index - 5
creating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Sprint phone activation . . . . . . . . . . . . . . . . . . . . . . . 6-3
starting EDA . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3, 1-8
starting the mobile computer . . . . . . . . . . . . . . . . . . . 6-1
storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
storage card
deploying CAB files . . . . . . . . . . . . . . . . . . . . . . . 4-4
strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1, 1-3
subscriber identification module . . . . . . . . . . . . . . . . 1-4
suspend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Symbol configuration manager . . . . . . . . . . . . . . . . . 4-9
file deployment . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
parameter indicators . . . . . . . . . . . . . . . . . . . . . 4-11
user interface . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
XML provisioning . . . . . . . . . . . . . . . . . . . . . . . 4-10
T
technical specifications . . . . . . . . . . . . . . . . . . . . . . . A-1
accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
EDA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
four slot Ethernet cradle . . . . . . . . . . . . . . . . . . . 8-9
four slot spare battery charger . . . . . . . . . . . . . 8-10
MSR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
single slot USB serial cradle . . . . . . . . . . . . . . . . 8-8
vehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
U
unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
USB charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
USB client charge cable . . . . . . . . . . . . . . . . . . . . . 2-36
USB cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
V
vehicle cradle . . . . . . . . . . . . . . . . . . . . . . . 1-2, 2-1, 2-13
charging indicators . . . . . . . . . . . . . . . . . . . . . . 2-19
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Verizon phone activation . . . . . . . . . . . . . . . . . . . . . . 6-2
voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12, 6-15
volatile storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
W
wall mount bracket . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
wall mounting kit, cradle . . . . . . . . . . . . . . . . . . . . . . . 1-3
warm boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
wireless
internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4, 6-6
WLAN 802.11a/b/g . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
WPAN Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
WWAN
configuring GPRS . . . . . . . . . . . . . . . . . . . . . . . . 5-4
X
XML provisioning . . . . . . . . . . . . . . . . . . . . . . . . 4-6, 4-7
certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
SCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Z
Zebra printer cable . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36
Index - 6 MC75 Integrator Guide
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742, USA
1-800-927-9626 http://www.motorola.com/enterprisemobility
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U.S. Patent and Trademark Office.
All other product or service names are the property of their registered owners.
© Motorola, Inc. 2008-10
72E-103078-03 Revision A - March 2010
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