Apple | iMac | Specifications | Apple iMac Specifications

Apple iMac Specifications
Congratulations, you and your iMac
were made for each other.
Say hello to your iMac.
www.apple.com/imac
Built-in iSight camera and iChat
Video chat with friends and
family anywhere in the world.
Mac Help
isight
Finder
Browse your files
like you browse
your music with
Cover Flow.
Mac Help
finder
Mail
Manage all your email
accounts in one place.
iCal and Address Book
Keep your schedule and
your contacts in sync.
Mac Help
mail
Mac Help
isync
Mac OS X Snow Leopard
www.apple.com/macosx
Time Machine
Automatically
back up and
restore your files.
Mac Help
time machine
Quick Look
Instantly preview
your files.
Spotlight
Find anything
on your Mac.
Mac Help
quick look
Mac Help
spotlight
iMovie
Make a greatlooking movie
in minutes.
GarageBand
Create a greatsounding song
with ease.
iMovie Help
movie
GarageBand Help
record
iLife ’11
www.apple.com/ilife
iPhoto
Turn your
photos into
something
amazing.
iPhoto Help
photos
Safari
Experience the web
with the fastest
browser in the world.
Mac Help
safari
Contents
Chapter 1: Ready, Set Up, Go
9 What’s in the Box
10 Setting Up Your iMac
15 Putting Your iMac to Sleep or Shutting It Down
18
20
22
24
26
28
30
32
Chapter 2: Life with Your iMac
Basic Features of Your iMac
Ports on Your iMac
Other Components of Your iMac
Features of the Apple Wireless Keyboard and Magic Mouse
Using the Apple Wireless Keyboard
Using the Apple Magic Mouse
Using the Apple Remote
Getting Answers
Chapter 3: Boost Your Memory
37 Installing Memory
42 Making Sure Your iMac Recognizes the New Memory
Contents
5
Chapter 4: Problem, Meet Solution
45
47
49
50
52
53
54
54
56
57
60
Problems That Prevent You from Using Your iMac
Replacing the Batteries
Using Apple Hardware Test
Problems with Your Internet Connection
Problems with AirPort Wireless Communication
Keeping Your Software Up to Date
When an Application Doesn’t Respond
Reinstalling the Software That Came with Your iMac
Other Problems
Learning More, Service, and Support
Locating Your Product Serial Number
62
66
67
68
70
76 Index
Chapter 5: Last, but Not Least
Important Safety Information
Important Handling Information
Cleaning Your iMac
Understanding Ergonomics
Apple and the Environment
Looking for Something?
6
Contents
1
Ready, Set Up, Go
www.apple.com/imac Mac Help       Migration Assistant 
Your iMac is designed so that you can easily set it up and start using it right away. If you’ve never used an iMac or are new to Mac computers, read this chapter for
instructions about getting started.
Important: Read all the installation instructions in this chapter and the safety
information starting on page 62 before you plug your iMac into a power outlet.
If you are an experienced user, you may already know enough to get started.
Make sure you look over the information in Chapter 2, “Life with Your iMac,” to find
out about the new features of your iMac.
Answers to many questions can be found on your iMac in Mac Help. For information
about Mac Help, see “Getting Answers” on page 32.
Remove any protective film from the outside of your iMac before you set it up.
8
Chapter 1 Ready, Set Up, Go
What’s in the Box
Your iMac comes with an Apple Wireless Keyboard, a wireless Apple Magic Mouse, and
an AC power cord. If you ordered an Apple Remote, it’s also in the box.
Apple Wireless Keyboard
Apple Magic Mouse
AC power cord
Chapter 1 Ready, Set Up, Go
9
Setting Up Your iMac
Follow these steps to set up your iMac. Wait until Step 4 to turn on your iMac.
Step 1: Pass the power cord through the hole in the stand, plug it into the power
port on the back of your iMac, and then plug the cord into a power outlet.
10
Chapter 1 Ready, Set Up, Go
Step 2: To access the Internet or a network, connect one end of an Ethernet cable
to the Ethernet port on your iMac. Connect the other end to a cable modem, a DSL
modem, or a network.
Your iMac comes with AirPort Extreme technology for wireless networking.
For information about setting up a wireless connection, choose Help > Mac Help
and search for “AirPort.”
To use a dial-up connection, you need an external USB modem. Plug the modem into
a USB port on your iMac, and then use a phone cord to connect the modem to a
phone jack.
Chapter 1 Ready, Set Up, Go
11
Step 3: Turn on your wireless keyboard and mouse.
Press the power button on the right side of your Apple Wireless Keyboard and slide the
switch on the bottom of your Apple Magic Mouse to turn them on.
Your wireless keyboard and mouse come with AA batteries installed, and they’re
already paired with your iMac. Pairing allows them to communicate wirelessly with
your iMac.
Power button
Indicator light
Indicator light
On/off switch
When you first turn on your keyboard or mouse, the indicator light glows steadily for 5 seconds, indicating the batteries are good. If your keyboard or mouse doesn’t turn on,
make sure batteries are installed properly and charged (see page 47).
The indicator light blinks until you turn on your iMac and a connection is established.
Note: If you purchased a USB keyboard or a USB mouse, connect the cable to a USB (d)
port on the back of your iMac.
12
Chapter 1 Ready, Set Up, Go
Step 4: Press the power (®) button on the back to turn on your iMac.
You hear a tone when you turn on your iMac. Click your mouse to establish a
connection with your iMac.
®
®
®
Important: If your keyboard and mouse aren’t paired, follow the onscreen instructions
to pair them with your iMac. You may have to click the mouse once to establish a
connection. For more information about pairing, see page 27.
Chapter 1 Ready, Set Up, Go
13
Step 5: Use Setup Assistant to configure your iMac.
The first time you turn on your iMac, Setup Assistant starts. Setup Assistant helps you
enter your Internet and email information and set up a user account on your iMac.
If you already have a Mac, Setup Assistant can help you automatically transfer files,
applications, and other information from your previous Mac to your new iMac.
If you don’t intend to keep or use your other Mac, it’s best to deauthorize it from
playing music, videos, or audiobooks that you’ve purchased from the iTunes Store.
Deauthorizing a computer prevents any songs, videos, or audiobooks you’ve purchased
from being played by someone else and frees up another authorization for use. For
information about deauthorizing, choose iTunes Help from the Help menu in iTunes.
If you don’t use Setup Assistant to transfer information when you first start up, you can
do it later using Migration Assistant. Go to the Applications folder, open Utilities, and
double-click Migration Assistant.
After you’re set up, check for updated software. Choose Apple () > Software Update
from the menu bar and follow the onscreen instructions.
Step 6: Customize your desktop and set your preferences.
You can easily make your desktop look the way you want using System Preferences,
your command center for most settings on your iMac. Choose Apple () > System
Preferences from the menu bar, or click the System Preferences icon in the Dock.
For more information, open Mac Help and search for “System Preferences” or for the
specific preference you want to change.
14
Chapter 1 Ready, Set Up, Go
Putting Your iMac to Sleep or Shutting It Down
When you finish working with your iMac, you can put it to sleep or shut it down.
Putting Your iMac to Sleep
If you‘ll be away from your iMac for less than a few days, put it to sleep. When your
iMac is in sleep, its screen is dark. You can quickly wake your iMac and bypass the
startup process.
To put your iMac to sleep, do one of the following:
ÂÂ Choose Apple () > Sleep from the menu bar.
ÂÂ Press the power (®) button on the back of your iMac.
ÂÂ Choose Apple () > System Preferences, click Energy Saver, and set a sleep timer.
ÂÂ Hold down the Play/Pause (’) button on the optional Apple Remote for 3 seconds.
To wake your iMac from sleep, do one of the following:
ÂÂ Press any key on the keyboard.
ÂÂ Click the mouse.
ÂÂ Press the power (®) button on the back of your iMac.
ÂÂ Press any button on the optional Apple Remote.
When your iMac wakes from sleep, your applications, documents, and computer
settings are exactly as you left them.
Chapter 1 Ready, Set Up, Go
15
Shutting Down Your iMac
If you won’t be using your iMac for more than a few days, shut it down. Choose Apple () > Shut Down. To turn your iMac on again, press the power (®) button.
NOTICE: Shut down your iMac before moving it. Moving your iMac while the hard
disk is spinning can damage the hard disk, causing loss of data or an inability to start
up from the hard disk.
16
Chapter 1 Ready, Set Up, Go
2
Life with Your iMac
www.apple.com/macosx Mac Help       iLife 
Basic Features of Your iMac
Built-in microphone
Camera
indicator light
Built-in iSight camera
Slot-loading
SuperDrive
SD card slot
Built-in
strereo speakers
Built-in
infrared receiver
18
Chapter 2 Life with Your iMac
Built-in microphone
Capture sounds on your iMac, or talk with friends live over the Internet using the
included iChat application.
Camera indicator light
The camera indicator light glows when the iSight camera is operating.
Built-in iSight camera
Videoconference with friends and family over the Internet using iChat, snap pictures with
Photo Booth, or capture video with iMovie.
Slot-loading SuperDrive
The slot-loading SuperDrive reads and writes standard-size CDs and DVDs.
SD card slot
Easily transfer photos, videos, and data to and from your iMac with an SD card.
Built-in stereo speakers
Listen to music, movies, games, and other multimedia files.
Built-in infrared (IR) receiver
Use an Apple Remote (available separately) with the IR receiver to control Front Row and
Keynote on your iMac from up to 30 feet (9.1 meters) away.
Chapter 2 Life with Your iMac
19
Ports on Your iMac
G Ethernet port
(10/100/1000
Base-T)
£ Mini DisplayPort
d
USB 2.0 ports (4)
,
Audio in/optical
digital audio
in port
f
Headphone out/
optical digital
audio out port
H FireWire 800 port
20
Chapter 2 Life with Your iMac
®
G
Ethernet port (10/100/1000Base-T)
Connect to a high-speed 10/100/1000Base-T Ethernet network, connect a DSL or
cable modem, or connect to another computer and transfer files. The Ethernet port
automatically detects other Ethernet devices.
£
Mini DisplayPort
Output port with support for DVI, VGA, and dual-link DVI. The 27-inch model also
supports input from external DisplayPort sources. Required cables and adapters are
available separately.
d
Four high-speed USB (Universal Serial Bus) 2.0 ports
Connect an iPod, iPhone, iPad, mouse, keyboard, printer, disk drive, digital camera,
joystick, external USB modem, and more. You can also connect USB 1.1 devices.
,
Audio in/optical digital audio in port
Connect an external powered microphone or digital audio equipment. This port is also a
S/PDIF stereo 3.5 mini-phono jack.
f
Headphone out/optical digital audio out port
Connect headphones, external powered speakers, or digital audio equipment. This port is
also a S/PDIF stereo 3.5 mini-phono jack.
H
FireWire 800 port
Connect high-speed external devices, such as digital video cameras and storage devices.
The port provides up to 7 watts of power.
Chapter 2 Life with Your iMac
21
Other Components of Your iMac
Power port
Security slot
® Power button
®
Memory access
(underneath)
22
Chapter 2 Life with Your iMac
Power port
Connect the power cord to your iMac.
Security slot
Attach a lock and cable to discourage theft (available separately).
®
Power button
Press to turn on your iMac or put it to sleep. Hold down to restart your iMac during
troubleshooting.
Memory access
Your iMac comes with at least 4 GB of memory installed as two 2 GB memory modules.
Z
AirPort Extreme wireless technology (inside)
Connect to a wireless network using built-in AirPort Extreme technology.
◊
Bluetooth® 2.1+EDR wireless technology (inside)
Connect wireless devices, such as the Apple Wireless Keyboard and Apple Magic Mouse,
Bluetooth mobile phones, PDAs, and printers.
Chapter 2 Life with Your iMac
23
Features of the Apple Wireless Keyboard and Magic Mouse
- Volume
keys
Apple
Wireless
Keyboard
Media
keys
Brightness
keys
Apple
Magic
Mouse
Exposé
24
Chapter 2 Life with Your iMac
Dashboard
C Media Eject key
Apple Magic Mouse
Features a laser tracking engine, Bluetooth wireless technology, and a seamless top-shell
that uses Multi-Touch technology to support multiple buttons, 360˚ scrolling, screen
zoom, and swipe control of your iMac. Use Mouse preferences to adjust tracking, clicking,
and scrolling speed, or to add secondary button support (see page 29).
Apple Wireless Keyboard
Combines wireless freedom with integrated function keys that work with your
applications.
C
Media Eject key
Hold down this key to eject a disc. You can also eject a disk by dragging its desktop icon
to the Trash.
Dashboard key (F4)
Open Dashboard to access your widgets.
Exposé key (F3)
Open Exposé to see all of the open windows on your desktop at once.
Brightness keys (F1, F2)
Increase ( ) or decrease ( ) the brightness of the screen.
’
-
Media keys (F7, F8, F9)
Rewind ( ), play or pause (’), or fast-forward (
) a song, movie, or slideshow.
Volume keys (F10, F11, F12)
Mute (—), decrease (–), or increase (-) the volume of sound coming from the speakers or
headphone port on your iMac.
Chapter 2 Life with Your iMac
25
Using the Apple Wireless Keyboard
Your wireless keyboard, which comes with two AA batteries installed, is already paired
with your iMac. Pairing means your keyboard and iMac are connected wirelessly and
can communicate with each other.
About the Indicator Light
The LED on your wireless keyboard functions as a battery indicator and a status light.
When you first turn on your keyboard, the light glows steadily for 5 seconds, indicating
the batteries are good, and then turns off. If you press the power (®) button on your
wireless keyboard and the indicator light doesn’t glow, you may need to replace the
batteries. See “Replacing the Batteries” on page 47.
Indicator light
26
Chapter 2 Life with Your iMac
Power button
Pairing Your Wireless Keyboard with Your iMac
If your wireless keyboard isn’t paired with your iMac, the indicator light begins to blink,
indicating your keyboard is in discovery mode and ready to pair with your iMac.
To pair your wireless keyboard:
1 Press the power (®) button to turn on your wireless keyboard.
2 Choose Apple () > System Preferences, and then click Keyboard.
3 Click “Set Up Bluetooth Keyboard …” in the lower-right corner.
4 Select your wireless keyboard, and then follow the onscreen instructions.
If you don’t pair your keyboard with your iMac within 3 minutes, the indicator light
and keyboard turn off to preserve battery life. Press the power (®) button to turn your
keyboard on again, allowing you to pair it with your iMac. Once you successfully pair
your keyboard with your iMac, the indicator light glows steadily for 3 seconds, and then
turns off.
Using Your Keyboard
Customize your keyboard using Keyboard preferences. You can change the modifier
keys, assign keyboard shortcuts to menu commands in a Mac OS X application or in the
Finder, and more.
To customize your keyboard:
1 Choose Apple () > System Preferences.
2 Click Keyboard, and then click Keyboard or Keyboard Shortcuts.
Chapter 2 Life with Your iMac
27
Using the Apple Magic Mouse
Your wireless Apple Magic Mouse, which comes with two AA batteries installed, is
already paired with your iMac. Pairing means your Apple Magic Mouse and iMac are
connected wirelessly and can communicate with each other.
About the Indicator Light
When you first turn on your Apple Magic Mouse, the light glows steadily for 5 seconds,
indicating the batteries are good. If you turn your mouse on and the indicator light
doesn’t glow, you may need to replace the batteries. See “Replacing the Batteries” on
page 47.
Indicator light
On/off switch
28
Chapter 2 Life with Your iMac
Pairing Your Apple Magic Mouse with Your iMac
If your Apple Magic Mouse isn’t paired with your iMac, the indicator light begins to
blink, indicating your mouse is in discovery mode and ready to pair with your iMac.
To pair your mouse:
1 Slide the on/off switch on the bottom of your mouse to turn it on.
2 Choose Apple () > System Preferences, and then click Mouse.
3 Click “Set Up Bluetooth Mouse …” in the lower-right corner.
4 Select your wireless mouse, and then follow the onscreen instructions.
If you don’t pair your mouse with your iMac within 3 minutes, the indicator light and
mouse turn off to preserve battery life. Slide the on/off switch to turn your mouse on
again, allowing you to pair it with your iMac. Once you successfully pair your mouse
with your iMac, the indicator light glows steadily.
Using Your Apple Magic Mouse
To learn about the Multi-Touch gestures you can use with your Apple Magic Mouse
or to change the way it works, use Mouse preferences. Choose Apple () > System
Preferences, and then click Mouse.
Chapter 2 Life with Your iMac
29
Using the Apple Remote
If your iMac came with an Apple Remote, you can use it with Apple products that have
a built-in infrared (IR) receiver. Control and play a DVD movie or music from your iTunes
library, watch photo slideshows and movie trailers, and more.
Up
Select
Left
Right
Down
Menu
Play/Pause
To use your remote:
1 Press Play/Pause to play or pause a song, slideshow, or movie.
2 Press Right or Left to skip to the next or previous song in your iTunes library, or the
next or previous chapter on a DVD.
3 Hold down Right or Left to fast-forward or rewind a song or movie.
4 Press Up or Down to adjust the volume.
30
Chapter 2 Life with Your iMac
Pairing Your Apple Remote
Pair your Apple Remote with your iMac or another Apple product. After you pair the
iMac or Apple product, it’s controlled by only the paired remote.
To pair your remote:
1 Move within 3 to 4 inches (8 to 10 cm) of your iMac or Apple product.
2 Point the remote at the IR receiver on the front of your iMac or Apple product.
3 Hold down Right and Menu for 5 seconds.
When you’ve paired your remote, a chainlink symbol appears onscreen.
To unpair your remote on an iMac:
1 Choose Apple () > System Preferences from the menu bar.
2 Click Security, and then click Unpair.
For Apple TV or other Apple products, hold down Menu and Left to unpair.
Replacing the Battery
To replace the battery:
1 Use a coin to remove the battery cover.
2 Insert a CR2032 battery, positive (+) side up.
3 Replace the cover and use a coin to tighten it.
Battery
compartment
Chapter 2 Life with Your iMac
31
Getting Answers
Much more information about using your iMac is available in Mac Help and on the
Internet at www.apple.com/support/imac.
To open Mac Help:
1 Click the Finder icon in the Dock (the bar of icons along the edge of the screen).
2 Choose Help > Mac Help (click the Help menu in the menu bar and choose Mac Help).
3 Click in the search field, type a question, and press Return on your keyboard.
More Information
For more information about using your iMac, see the following:
32
To learn about
See
Installing memory
Chapter 3, “Boost Your Memory” on page 35.
Troubleshooting your iMac if
you have a problem
Chapter 4, “Problem, Meet Solution” on page 43.
Finding service and support
for your iMac
“Learning More, Service, and Support” on page 57. Or see the
Apple Support website at www.apple.com/support.
Using Mac OS X
The Mac OS X website at www.apple.com/macosx. Or search for
“Mac OS X” in Mac Help.
Moving from a PC to a Mac
“Why you’ll love a Mac” at www.apple.com/getamac/whymac.
Using iLife applications
The iLife website at www.apple.com/ilife. Or open an iLife
application, open Help for the application, and then type a
question in the search field.
Changing System Preferences
System Preferences by choosing Apple (K) > System
Preferences. Or search for “system preferences” in Mac Help.
Chapter 2 Life with Your iMac
To learn about
See
Using the iSight camera
Mac Help and search for “iSight.”
Using your keyboard or mouse
System Preferences and choose Keyboard or Mouse. Or open
Mac Help and search for “keyboard” or “mouse.”
Using AirPort Extreme wireless
technology
The AirPort Support page at www.apple.com/support/airport.
Or open Mac Help and search for “AirPort.”
Using Bluetooth wireless
technology
Open Mac Help and search for “Bluetooth.” Or go to the
Bluetooth Support page at www.apple.com/support/bluetooth.
Connecting a printer
Mac Help and search for “printing.”
FireWire and USB connections
Mac Help and search for “FireWire” or “USB.”
Connecting to the Internet
Mac Help and search for “Internet.”
External display
Mac Help and search for “display port” or “target display mode.”
Apple Remote
Mac Help and search for “remote.”
Front Row
Mac Help and search for “Front Row.”
Using the SuperDrive
Mac Help and search for “optical drive.”
Specifications
The Specifications page at www.apple.com/support/specs for
standard technical specifications. Or open System Profiler by
choosing Apple (K) > About This Mac from the menu bar and
then clicking More Info.
Apple news, free downloads,
and online catalogs of
software and hardware
The Apple website at www.apple.com.
Instructions, technical support,
and Apple product manuals
The Apple Support website at www.apple.com/support.
Chapter 2 Life with Your iMac
33
3
Boost Your Memory
www.apple.com/store Mac Help       RAM 
Your iMac comes with at least 4 gigabytes (GB) of Double Data Rate 3 (DDR3) Dynamic
Random Access memory (DRAM) installed as two 2 GB memory modules. You can
replace or install additional 2 GB or 4 GB memory modules for up to a maximum of 16 GB. Memory modules must meet the following specifications:
ÂÂ Small Outline Dual Inline Memory Module (SO-DIMM) format
ÂÂ 1333 MHz, PC3-10600, DDR3 compliant (also referred to as DDR3 1333)
ÂÂ Unbuffered and unregistered
WARNING: Apple recommends that you have an Apple-certified technician install
memory. Consult the service and support information that came with your iMac for
information about how to contact Apple for service. If you attempt to install memory
and damage your equipment, that damage isn’t covered by the limited warranty on
your iMac.
36
Chapter 3 Boost Your Memory
Installing Memory
Your iMac has four memory slots. Two are filled with at least a 2 GB memory module.
You can install additional memory in the free slots or replace the memory in the filled
slots with 2 GB or 4 GB memory modules, for up to 16 GB of memory.
You can purchase additional Apple memory from an Apple Authorized Reseller,
an Apple Retail Store, or the Apple Online Store at www.apple.com/store.
WARNING: Always shut down your iMac and remove the power cord before installing
memory. Do not attempt to install memory while your iMac is plugged in.
To install memory:
1 Turn off your iMac by choosing Apple () > Shut Down.
2 Disconnect all cables and the power cord from your iMac.
3 Place a soft, clean towel or cloth on your work surface. Hold the sides of your iMac and
lay it down so that the screen rests on the surface and the bottom faces you.
Chapter 3 Boost Your Memory
37
4 Raise the stand and use a Phillips #2 screwdriver to loosen the three captive screws on
the memory access door. Turn them counterclockwise.
Raise
stand
Memory
access
door
®
Phillips
screwdriver
5 Remove the memory access door and set it aside.
38
Chapter 3 Boost Your Memory
6 Untuck the tabs in the memory compartment.
7 To replace memory modules, pull the tab to eject the installed memory module.
Remove the memory modules you want to replace.
Untuck the tabs
®
Pull the tab
Chapter 3 Boost Your Memory
39
8 Insert the new memory modules in the slots with the notches facing right, as shown in
the illustration.
ÂÂ If you install additional memory modules, insert them in the open slots.
ÂÂ If you replace the installed memory modules, insert a new memory module in each
of the slots furthest from the display.
9 Press each memory module firmly and evenly into its slot. You’ll hear a slight click when
the memory module is seated correctly.
10Tuck the tabs into the memory compartment.
®
Memory modules
40
Chapter 3 Boost Your Memory
Tuck the tab
11 Replace the memory access door and tighten the three captive screws with a Phillips #2 screwdriver.
WARNING: Remember to replace the memory access door after you install memory.
Your iMac won’t function properly without the memory access door.
Raise
stand
Memory
access
door
®
Phillips
screwdriver
12Hold your iMac by its sides and return it to a standing position. Then reconnect the
cables and power cord.
13Press the power (®) button on the back of your iMac to turn it on.
Chapter 3 Boost Your Memory
41
Making Sure Your iMac Recognizes the New Memory
After installing memory, make sure your iMac recognizes the new memory.
To check the memory installed in your iMac:
1 Start up your iMac.
2 When you see the Mac OS X desktop, choose Apple () > About This Mac.
You’ll see the total amount of memory installed in your iMac. For a detailed view of the
amount of memory installed, open System Profiler by clicking More Info.
If the memory you installed doesn’t meet specifications (see page 36), your iMac will
sound three tones every five seconds. If this happens, shut down your iMac and
check the installation instructions again to make sure that the memory is compatible
with your iMac and that it’s installed correctly. If you still have problems, remove the
memory and consult the support information that came with the memory or contact
the vendor who provided the memory.
42
Chapter 3 Boost Your Memory
4
Problem, Meet Solution
www.apple.com/support www.apple.com/macosx Mac Help       help 
Occasionally you may have problems while working with your iMac. Read on for
troubleshooting tips to try when you have a problem. You can also find more
troubleshooting information in Mac Help or on the iMac Service & Support website at
www.apple.com/support/imac.
If you experience a problem working with your iMac, there’s usually a simple and quick
solution. If you encounter a problem, try to make a note of what you did before the
problem occurred. This can help you narrow down the possible causes of the problem
and then find the answers you need. Things to note:
ÂÂ The applications you were using when the problem occurred. Problems that occur
only with a specific application may indicate that the application isn’t compatible
with the version of Mac OS X installed on your iMac.
ÂÂ Any software that you recently installed.
ÂÂ Any new hardware (such as additional memory or a peripheral) that you connected
or installed.
WARNING: Do not attempt to open your iMac, except to install memory. If your iMac
needs service, see “Learning More, Service, and Support” on page 57 for information
about how to contact Apple or an Apple Authorized Service Provider for service. Your iMac doesn’t have any user-serviceable parts, except the memory.
44
Chapter 4 Problem, Meet Solution
Problems That Prevent You from Using Your iMac
If your iMac won’t respond or the pointer won’t move
ÂÂ Make sure your Apple Wireless Keyboard or Apple Magic Mouse are turned on and
the batteries are charged. (See “Replacing the Batteries” on page 47.)
If you’re using a USB keyboard or mouse, make sure they’re connected. Unplug and
then plug in the connectors and make sure they are secure.
ÂÂ Try to force problem applications to quit. Hold down the Option and Command (x)
keys and press the Esc key. If a dialog appears, select the application and click Force
Quit. Then save your work in any open applications and restart your iMac to be sure
the problem is entirely cleared up.
ÂÂ If you’re unable to force the application to quit, hold down the power (®) button on
the back of your iMac for five seconds to shut down the computer. Unplug the power
cord from your iMac. Then plug the power cord back in and press the power (®)
button on your iMac to turn it on.
If the problem reoccurs when you use a particular application, check with the
application’s manufacturer to see if the application is compatible with your iMac.
For support and contact information about the software that came with your iMac, go
to www.apple.com/guide or to the manufacturer’s website.
If the problem occurs frequently, try reinstalling your system software (see “Reinstalling
the Software That Came with Your iMac” on page 54).
Chapter 4 Problem, Meet Solution
45
If your iMac freezes during startup or you see a flashing question mark
ÂÂ Wait a few seconds. If your iMac doesn’t start up after a delay, shut down your iMac
by pressing and holding the power (®) button for about 5 seconds, until it shuts
down. Then hold down the Option key and press the power (®) button again to start
up your iMac. Keep holding down the Option key until your iMac starts up, then click
the arrow under the icon of the startup disk you want to use.
ÂÂ After your iMac starts up, open System Preferences and click Startup Disk. Select a
local Mac OS X System folder.
ÂÂ If the problem occurs frequently, you may need to reinstall your system software
(see “Reinstalling the Software That Came with Your iMac” on page 54).
If your iMac won’t turn on or start up
ÂÂ Make sure the power cord is plugged into your iMac and a functioning power outlet.
ÂÂ Press the power (®) button and immediately hold down the Command (x), Option, P,
and R keys until you hear the startup sound a second time. This resets the parameter
RAM (PRAM).
ÂÂ If you recently installed memory, and your iMac sounds tones every five seconds,
make sure that the memory is correctly installed and that it is compatible with your
iMac. Check whether removing the memory you installed allows your iMac to start
up (see page 42).
ÂÂ Unplug the power cord and wait at least 30 seconds. Plug the power cord in again
and press the power (®) button to start up your iMac.
ÂÂ If you still can’t start up your iMac, see “Learning More, Service, and Support” on
page 57 for information about contacting Apple for service.
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Chapter 4 Problem, Meet Solution
Replacing the Batteries
Your Apple Wireless Keyboard and Apple Magic Mouse each come with two
AA batteries installed. You can replace them with alkaline, lithium, or rechargeable
AA batteries.
Keep the battery compartment cover and batteries out of the reach of small children.
WARNING: When you replace the batteries, replace them all at the same time. Don’t
mix old batteries with new batteries or mix battery types (for example, don’t mix
alkaline and lithium batteries). Don’t open or puncture the batteries, install them
backwards, or expose them to fire, high temperatures, or water. Keep batteries out of
the reach of children.
To replace the batteries in the wireless keyboard:
1 Press the power (®) button to turn off your keyboard.
2 Use a coin to remove the battery compartment cover.
Battery compartment cover
Chapter 4 Problem, Meet Solution
47
3 Slide two AA batteries into the battery compartment, as shown below.
Insert batteries
4 Replace the battery compartment cover.
To check the battery status, press the power (®) button. If the indicator light doesn’t
glow, you may need to change the batteries. You can check the battery level in
Keyboard preferences. Choose Apple () > System Preferences and click Keyboard.
The battery level is in the lower-left corner.
To replace the batteries in the Apple Magic Mouse:
1 Slide the on/off switch on the bottom of your mouse to turn it off.
2 Slide the latch down and remove the battery cover.
Latch
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Chapter 4 Problem, Meet Solution
Batteries
3 Insert the batteries with the positive (+) ends facing up, as shown above.
4 Replace the cover and turn on your mouse.
You may have to click your Apple Magic Mouse once to reconnect it to your iMac.
To check the battery status, slide the on/off switch to turn on the mouse. If the
indicator light doesn’t glow, you may need to change the batteries. You can check the
battery level in Mouse Preferences. Choose Apple () > System Preferences and click
Mouse. The battery level is shown in the lower-left corner.
Using Apple Hardware Test
If you suspect a problem with your iMac hardware, use the Apple Hardware Test
application to help determine if there’s a problem with one of the computer’s
components, such as the memory or processor.
To use Apple Hardware Test:
1 Disconnect all external devices from your iMac, except a USB keyboard and mouse, if you use them. If you have an Ethernet cable connected, disconnect it.
2 Restart your iMac while holding down the D key.
3 When the Apple Hardware Test language chooser screen appears, select the language
you want to use.
4 Press the Return key or click the right arrow button.
5 When the Apple Hardware Test main screen appears (after about 45 seconds), follow
the onscreen instructions.
Chapter 4 Problem, Meet Solution
49
6 If Apple Hardware Test detects a problem, it displays an error code. Make a note of the
error code before pursuing support options. If Apple Hardware Test doesn’t detect a
hardware failure, the problem may be software-related.
If this procedure doesn’t work, you can insert the Applications Install DVD that came
with your iMac to use Apple Hardware Test. For more information, see the Apple
Hardware Test Read Me file on the Applications Install DVD.
Problems with Your Internet Connection
Your iMac has the Network Setup Assistant application to help walk you through
setting up an Internet connection. Open System Preferences and click Network. Click the “Assist me” button to open Network Setup Assistant.
If you have trouble with your Internet connection, you can try the steps in this section
for your type of connection or you can use Network Diagnostics.
To use Network Diagnostics:
1 Choose Apple () > System Preferences.
2 Click Network and then click “Assist me.”
3 Click Diagnostics to open Network Diagnostics.
4 Follow the onscreen instructions.
If Network Diagnostics can’t resolve the problem, there may be a problem with the
Internet service provider (ISP) you are trying to connect to, with an external device you
are using to connect to your ISP, or with the server you are trying to access. You can try
the steps in the following sections.
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Chapter 4 Problem, Meet Solution
Cable Modem, DSL Modem, and LAN Internet Connections
Make sure all modem cables are firmly plugged in, including the modem power cord,
the cable from the modem to your iMac, and the cable from the modem to the wall
jack. Also check the cables and power supplies to any Ethernet hubs or routers.
Turn the modem off and on and reset the modem hardware
Turn off your DSL or cable modem for a few minutes, and then turn it back on. Some
ISPs recommend that you unplug the modem’s power cord. If your modem has a reset
button, you can press it either before or after you turn the power off and on.
Important: Instructions that refer to modems do not apply to LAN users. LAN users
might have hubs, switches, routers, or connection pods that cable and DSL modem
users do not have. LAN users should contact their network administrator rather than
an ISP.
PPPoE Connections
If you are unable to connect to your ISP using PPPoE (Point to Point Protocol over
Ethernet), make sure you have entered the correct information in Network preferences.
To enter PPPoE settings:
1 Choose Apple () > System Preferences.
2 Click Network.
3 Click Add (+) at the bottom of the network connection services list, and choose PPPoE
from the Interface pop-up menu.
4 Choose an interface for the PPPoE service from the Ethernet pop-up menu.
Choose Ethernet if you are connecting to a wired network, or AirPort if you are
connecting to a wireless network.
Chapter 4 Problem, Meet Solution
51
5 Enter the information you received from your service provider, such as the account
name, password, and PPPoE service name (if your service provider requires it).
6 Click Apply to make the settings active.
Network Connections
Make sure the Ethernet cable is plugged into your iMac and into the network.
Check the cables and power supplies to your Ethernet hubs and routers.
If you have two or more computers sharing an Internet connection, be sure that your
network is set up properly. You need to know whether your ISP provides only one IP
address or multiple IP addresses, one for each computer.
If only one IP address is provided, then you must have a router capable of sharing the
connection, also known as network address translation (NAT) or “IP masquerading.”
For setup information, check the documentation provided with your router or ask the person who set up your network. The AirPort base station can be used to share
one IP address among multiple computers. For information about using an AirPort
base station, check Mac Help or visit the AirPort Extreme website at
www.apple.com/support/airport.
If you can’t resolve the issue using these steps, contact your ISP or network administrator.
Problems with AirPort Wireless Communication
If you have trouble using AirPort wireless communication:
ÂÂ Make sure the computer or network you are trying to connect to is running and has a
wireless access point.
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Chapter 4 Problem, Meet Solution
ÂÂ Make sure you have properly configured the software according to the instructions
that came with your base station or access point.
ÂÂ Make sure you are within antenna range of the other computer or the network’s
access point. Nearby electronic devices or metal structures can interfere with wireless
communication and reduce this range. Repositioning or rotating the computer might
improve reception.
ÂÂ Check the AirPort (Z) status menu in the menu bar. Up to four bars appear,
indicating signal strength. If the signal strength is weak, try changing your location.
ÂÂ See AirPort Help (choose Help > Mac Help, and then choose Library > AirPort Help
from the menu bar). Also see the instructions that came with the wireless device for
more information.
Keeping Your Software Up to Date
You can connect to the Internet and automatically download and install the latest free
software versions, drivers, and other enhancements from Apple.
When you’re connected to the Internet, Software Update checks to see if any updates
are available for your computer. You can set your iMac to check for updates periodically,
and then you can download and install updated software.
To check for updated software:
1 Choose Apple () > System Preferences.
2 Click the Software Update icon and follow the onscreen instructions.
ÂÂ For more information, search for “Software Update” in Mac Help.
ÂÂ For the latest information about Mac OS X, go to www.apple.com/macosx.
Chapter 4 Problem, Meet Solution
53
When an Application Doesn’t Respond
On rare occasion, an application may “freeze.” Mac OS X provides a way to quit an
application that’s not responding, without restarting your iMac. Quitting a frozen
application may allow you to save your work in other open applications.
To force an application to quit:
1 Press Command (x)-Option-Esc or choose Apple () > Force Quit.
The Force Quit Applications dialog appears with the application selected.
2 Click Force Quit.
The application quits, leaving all other applications open.
Reinstalling the Software That Came with Your iMac
Use the software installation discs that came with your iMac to reinstall Mac OS X and
any applications that came with your computer.
Important: Apple recommends that you back up the data on your hard disk before
restoring software. Apple is not responsible for any lost data.
Installing Mac OS X
To install Mac OS X:
1 Back up your essential files.
2 Insert the Mac OS X Install DVD that came with your iMac.
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Chapter 4 Problem, Meet Solution
3 Double-click Install Mac OS X.
4 Follow the onscreen instructions.
In the pane where you’re prompted to select a disk, select your current Mac OS X hard
disk (in most cases, it’s the only one available).
5 To control which parts of Mac OS X are installed, click Customize, and then select the
parts you want to install. Click the disclosure triangle next to Applications to select the
checkboxes for any applications you want to install.
6 When the installation is complete, click Restart to restart your iMac.
7 Follow the prompts in Setup Assistant to set up your new user account.
If you want to erase and install, make sure you back up your user data before you start.
Use Disk Utility on your Mac OS X Install DVD to erase your hard drive. For information
about Disk Utility and its options, see Mac Help, or open Disk Utility (in /Applications/
Utilities/) and choose Help > Disk Utility Help. You can also review detailed instructions
in the following Kbase article: http://support.apple.com/kb/HT3910?
Installing iLife Applications
You can reinstall the iLife applications that came with your iMac if you accidentally
delete them, or after you perform an erase and install.
To install the iLife applications that came with your iMac:
1 Insert the Applications Install DVD that came with your iMac.
2 Follow the onscreen instructions. In the Installation Type pane, click Customize.
3 When the installation is complete, click Close.
Chapter 4 Problem, Meet Solution
55
Other Problems
For a problem with software from a manufacturer other than Apple, contact the
manufacturer. Software manufacturers often provide software updates on their website.
You can check for and install the latest Apple software using the Software Update pane
of System Preferences. Your iMac is set to check automatically once a week, but you
can set it to check daily or monthly. You can also check for updates manually. For more
information, choose Help > Mac Help and search for “software update.”
If you have trouble inserting a disc
ÂÂ Using a continuous motion, push the disc into the drive until your fingers touch the
edge of your iMac.
ÂÂ Use only a standard-size disc.
If you have trouble ejecting a disc
ÂÂ Quit any applications that may be using the disc, and then press the Media
Eject (C) key on your keyboard.
ÂÂ Open a Finder window and click the eject icon next to the disc icon in the sidebar, or drag the disc icon from the desktop to the Trash.
ÂÂ Log out from your user account by choosing Apple () > Log Out “User”
(your account name appears in the menu), and then press the Media Eject (C) key
on your keyboard.
ÂÂ Restart your iMac while holding down the mouse button.
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Chapter 4 Problem, Meet Solution
If you have trouble scrolling with your mouse
ÂÂ If you have a mouse with a scroll ball and the scrolling feels rough or the scroll ball
isn’t scrolling up, down, or side-to-side, hold the mouse upside-down and roll the ball
vigorously while cleaning.
ÂÂ See “Cleaning Your Mouse” on page 68 for more information.
If you have a problem using your iMac or working with Mac OS X
ÂÂ If the answer to your question isn’t in this manual, look in Mac Help for instructions
and troubleshooting information. In the Finder, choose Help > Mac Help.
ÂÂ Check the Apple Support website at www.apple.com/support for the latest
troubleshooting information and software updates.
If your date and time settings get lost repeatedly
ÂÂ You may need to have the internal backup battery replaced. For information about
contacting Apple for service, see “Learning More, Service, and Support” below.
Learning More, Service, and Support
Your iMac does not have any user-serviceable parts, except the keyboard, mouse, and
memory. If you need service, contact Apple or take your iMac to an Apple Authorized
Service Provider. You can find more information about your iMac through online
resources, onscreen help, System Profiler, or Apple Hardware Test.
Online Resources
For online service and support information, go to www.apple.com/support. Choose
your country from the pop-up menu. You can search the AppleCare Knowledge Base,
check for software updates, or get help on Apple’s discussion forums.
Chapter 4 Problem, Meet Solution
57
Onscreen Help
You can often find answers to your questions, as well as instructions and
troubleshooting information, in Mac Help. Choose Help > Mac Help.
System Profiler
To get information about your iMac, use System Profiler. It shows you what hardware
and software is installed, the serial number and operating system version, how much
memory is installed, and more. To open System Profiler, choose Apple () > About This
Mac from the menu bar and then click More Info.
AppleCare Service and Support
Your iMac comes with 90 days of technical support and one year of hardware repair
warranty coverage at an Apple Retail Store or an Apple-authorized repair center, such
as an Apple Authorized Service Provider. You can extend your coverage by purchasing
the AppleCare Protection Plan. For information, visit www.apple.com/support/products
or visit the website address for your country listed below.
If you need assistance, AppleCare telephone support representatives can help you with
installing and opening applications, and basic troubleshooting. Call the support center
number nearest you (the first 90 days are complimentary). Have the purchase date and
your iMac serial number ready when you call.
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Chapter 4 Problem, Meet Solution
Note: Your 90 days of complimentary telephone support begins on the date of
purchase and telephone fees may apply.
Country
Phone
Website
United States
1-800-275-2273
www.apple.com/support
Australia
(61) 1-300-321-456
www.apple.com/au/support
Canada (English)
(French)
1-800-263-3394
www.apple.com/ca/support
www.apple.com/ca/fr/support
Ireland
(353) 1850 946 191
www.apple.com/ie/support
New Zealand
00800-7666-7666
www.apple.com/nz/support
United Kingdom
(44) 0844 209 0611
www.apple.com/uk/support
Telephone numbers are subject to change, and local and national telephone rates may
apply. A complete list is available on the web:
www.apple.com/support/contact/phone_contacts.html
Chapter 4 Problem, Meet Solution
59
Locating Your Product Serial Number
Use any of these methods to find the serial number of your iMac:
ÂÂ Choose Apple () > About This Mac. Click the version number beneath the words
“Mac OS X” to cycle through the Mac OS X version number, the build version, and the
serial number.
ÂÂ Click the Finder icon and open /Applications/Utilities/System Profiler. Click Hardware
in the Contents pane.
ÂÂ Look on the bottom of the iMac stand.
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Chapter 4 Problem, Meet Solution
5
Last, but Not Least
www.apple.com/environment Mac Help       ergonomics 
For your safety and that of your equipment, follow these rules for handling and
cleaning your iMac and for working more comfortably. Keep these instructions handy
for reference by you and others.
NOTICE: Incorrect storage or use of your computer may void the manufacturer’s
warranty.
Important Safety Information
WARNING: Failure to follow these safety instructions could result in fire, electric
shock, or other injury or damage.
Proper handling Set up your iMac on a stable work surface. Never push objects into
the ventilation openings.
Water and wet locations Keep your iMac away from sources of liquid, such as drinks,
washbasins, bathtubs, shower stalls, and so on. Protect your iMac from dampness or
wet weather, such as rain, snow, and fog.
Power The only way to disconnect power completely is to unplug the power cord.
Make sure you pull the plug, not the cord. Always unplug the power cord before
opening your iMac to install memory.
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Chapter 5 Last, but Not Least
Unplug the power cord (by pulling the plug, not the cord) and disconnect the ethernet
cable or phone cord if any of the following conditions exist:
ÂÂ You want to add memory
ÂÂ The power cord or plug becomes frayed or otherwise damaged
ÂÂ You spill something into the case
ÂÂ Your iMac is exposed to rain or excess moisture
ÂÂ Your iMac has been dropped or the case has been damaged
ÂÂ You suspect that your iMac needs service or repair
ÂÂ You want to clean the case (use only the recommended procedure described later)
Important: The only way to turn off power completely is to unplug the power cord.
Make sure at least one end of the power cord is within easy reach so that you can
unplug your iMac when you need to.
WARNING: Your AC cord has a three-wire grounding plug (a plug that has a third,
grounding pin). This plug fits only a grounded AC outlet. If you are unable to
insert the plug into an outlet because the outlet isn’t grounded, contact a licensed
electrician to replace the outlet with a properly grounded outlet. Do not defeat the
purpose of the grounding plug.
Chapter 5 Last, but Not Least
63
Power specifications:
ÂÂ Voltage: 100 to 240 V AC
ÂÂ Current: 3 A, maximum
ÂÂ Frequency: 50 to 60 Hz
Hearing damage Permanent hearing loss may occur if earbuds or headphones are
used at high volume. Set the volume to a safe level. You can adapt over time to a
higher volume of sound that may sound normal but can be damaging to your hearing.
If you experience ringing in your ears or muffled speech, stop listening and have your
hearing checked. The louder the volume, the less time is required before your hearing
could be affected. Hearing experts suggest that to protect your hearing:
ÂÂ Limit the amount of time you use earbuds or headphones at high volume.
ÂÂ Avoid turning up the volume to block out noisy surroundings.
ÂÂ Turn the volume down if you can’t hear people speaking near you.
High-risk activities This computer system is not intended for use in the operation
of nuclear facilities, aircraft navigation or communications systems, air traffic control
systems, or for any other uses where the failure of the computer system could lead to
death, personal injury, or severe environmental damage.
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Chapter 5 Last, but Not Least
Laser Information for Optical Disc Drives
WARNING: Making adjustments or performing procedures other than those
specified in your equipment’s manual may result in hazardous radiation exposure.
The optical disc drive in your iMac contains a laser that is safe in normal use but that
may be harmful to your eyes if disassembled. For your safety, have this equipment
serviced only by an Apple Authorized Service Provider.
Important: Electrical equipment may be hazardous if misused. Operation of this
product, or similar products, must always be supervised by an adult. Do not allow
children access to the interior of any electrical product and do not permit them to
handle any cables.
WARNING: Never push objects of any kind into this product through the ventilation
openings in the case. Doing so may be dangerous and damage your computer.
Do Not Make Repairs Yourself
Your iMac has no user-serviceable parts, except the keyboard, mouse, and memory
(see “Installing Memory” on page 37). Do not attempt to open your iMac. If your iMac
needs service, contact an Apple Authorized Service Provider or Apple for service. See
“Learning More, Service, and Support” on page 57.
If you open your iMac or install items other than memory, you risk damaging your
equipment. Such damage isn’t covered by the limited warranty on your iMac.
Chapter 5 Last, but Not Least
65
Important Handling Information
NOTICE: Failure to follow these handling instructions could result in damage to your
iMac or other property.
Operating environment Operating your iMac outside these ranges may affect
performance:
ÂÂ Operating temperature: 50° to 95° F (10° to 35° C)
ÂÂ Storage temperature: -4° to 116° F (-20° to 47° C)
ÂÂ Relative humidity: 5% to 95% (noncondensing)
ÂÂ Maximum operating altitude: 10,000 feet (3048 meters)
Do not operate your iMac in areas with significant amounts of airborne dust, or smoke
from cigarettes, cigars, ashtrays, stoves, or fireplaces, or near an ultrasonic humidifier
using unfiltered tap water. Tiny airborne particles produced by smoking, cooking,
burning, or using an ultrasonic humidifier with unfiltered water may, in rare instances,
enter the ventilation openings of your iMac and, under certain conditions, result in a
slight haze on the inside surface of the glass panel that covers the iMac display.
Turning on your iMac Never turn on your iMac unless all of its internal and external
parts are in place. Operating the computer when parts are missing may be dangerous
and may damage your computer.
Carrying your iMac Before you lift or reposition your iMac, shut it down and
disconnect all cables and cords connected to it. To lift or move your iMac, hold its sides.
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Chapter 5 Last, but Not Least
Using connectors and ports Never force a connector into a port. When connecting
a device, make sure the port is free of debris, that the connector matches the port,
and that you have positioned the connector correctly in relation to the port.
Using the optical drive The SuperDrive in your iMac supports standard 12 cm
(4.7 inch) discs. Irregularly shaped discs or discs smaller than 12 cm (4.7 inches) are
not supported.
Storing your iMac If you are going to store your iMac for an extended period of time,
keep it in a cool location (ideally, 71° F or 22° C).
Cleaning Your iMac
Follow these guidelines when cleaning the outside of your iMac and its components:
ÂÂ Shut down your iMac and disconnect all cables.
ÂÂ Use a damp, soft, lint-free cloth to clean the exterior of your iMac. Avoid getting
moisture in any openings. Do not spray liquid directly on your iMac.
ÂÂ Don’t use aerosol sprays, solvents, or abrasives.
Cleaning Your iMac Display
Use the cloth that came with your iMac to clean the display.
To clean your iMac display, do the following:
ÂÂ Shut down your iMac and disconnect all cables.
ÂÂ Dampen the cloth that came with your iMac—or another clean, soft, lint-free cloth—
with water only, and then wipe the screen. Do not spray liquid directly on the screen.
Chapter 5 Last, but Not Least
67
Cleaning Your Mouse
You may need to clean your mouse from time to time to remove dirt and dust that has
accumulated. Use a lint-free cloth that’s been lightly moistened with water. Don’t get
moisture in any openings or use aerosol sprays, solvents, or abrasives.
If you ordered an Apple USB mouse with your iMac, hold the mouse upside-down
and roll the scroll ball vigorously with the cloth that came with your iMac, or another
clean, soft, lint-free cloth, to help dislodge any particles that may interfere with proper
scrolling.
Understanding Ergonomics
Here are some tips for setting up a healthy work environment.
Keyboard
When you use the keyboard, your shoulders should be relaxed. Your upper arm and
forearm should form an approximate right angle, with your wrist and hand in roughly
a straight line.
Change hand positions often to avoid fatigue. Some computer users might develop
discomfort in their hands, wrists, or arms after intensive work without breaks. If you
begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a
qualified health specialist.
Mouse
Position the mouse at the same height as the keyboard and within a comfortable reach.
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Chapter 5 Last, but Not Least
Display
Arrange the display so that the top of the screen is slightly below eye level when you’re
sitting at the keyboard. The best distance from your eyes to the screen is up to you,
although most people seem to prefer 18 to 28 inches (45 to 70 cm).
Position the display to minimize glare and reflections on the screen from overhead
lights and nearby windows. The stand lets you set the display at the best angle for
viewing, helping to reduce or eliminate glare from lighting sources you can’t move.
Shoulders
relaxed
Forearms and
hands in a
straight line
18–28 in. (45–70 cm)
Top of the screen at or
slightly below eye level
Screen positioned to
avoid reflected glare
Forearms level
or tilted slightly
Lower back
supported
Thighs tilted
slightly
Clearance under
work surface
Feet flat on the floor
or on a footrest
Chapter 5 Last, but Not Least
69
Chair
An adjustable chair that provides firm, comfortable support is best. Adjust the height
of the chair so your thighs are horizontal and your feet are flat on the floor. The back of
the chair should support your lower back (lumbar region). Follow the manufacturer’s
instructions for adjusting the backrest to fit your body properly.
You might have to raise your chair so that your forearms and hands are at the proper
angle to the keyboard. If this makes it impossible to rest your feet flat on the floor, use
a footrest with adjustable height and tilt to make up for any gap between the floor and
your feet. Or you can lower the desktop to eliminate the need for a footrest. Another
option is to use a desk with a keyboard tray that’s lower than the regular work surface.
More information about ergonomics is available on the web:
www.apple.com/about/ergonomics
Apple and the Environment
Apple Inc. recognizes its responsibility to minimize the environmental impact of its
operations and products.
More information is available on the web:
www.apple.com/environment
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Chapter 5 Last, but Not Least
Regulatory Compliance Information
FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation. See instructions if interference to radio or
television reception is suspected.
L‘utilisation de ce dispositif est autorisée seulement aux
conditions suivantes: (1) il ne doit pas produire de brouillage et (2)
l’utilisateur du dispositif doit étre prêt à accepter tout brouillage
radioélectrique reçu, même si ce brouillage est susceptible de
compromettre le fonctionnement du dispositif.
Radio and Television Interference
This computer equipment generates, uses, and can radiate radiofrequency energy. If it is not installed and used properly—that
is, in strict accordance with Apple’s instructions—it may cause
interference with radio and television reception.
This equipment has been tested and found to comply with
the limits for a Class B digital device in accordance with the
specifications in Part 15 of FCC rules. These specifications
are designed to provide reasonable protection against such
interference in a residential installation. However, there is
no guarantee that interference will not occur in a particular
installation.
You can determine whether your computer system is causing
interference by turning it off. If the interference stops, it was
probably caused by the computer or one of the peripheral devices.
If your computer system does cause interference to radio or
television reception, try to correct the interference by using one or
more of the following measures:
• Turn the television or radio antenna until the interference stops.
• Move the computer to one side or the other of the television
or radio.
• Move the computer farther away from the television or radio.
• Plug the computer into an outlet that is on a different circuit
from the television or radio. (That is, make certain the computer
and the television or radio are on circuits controlled by different
circuit breakers or fuses.)
If necessary, consult an Apple Authorized Service Provider or
Apple. See the service and support information that came with
your Apple product. Or consult an experienced radio/television
technician for additional suggestions.
Important: Changes or modifications to this product not
authorized by Apple Inc. could void the EMC compliance and
negate your authority to operate the product.
This product has demonstrated EMC compliance under conditions
that included the use of compliant peripheral devices and shielded
cables between system components. It is important that you
use compliant peripheral devices and shielded cables (including
Ethernet network cables) between system components to reduce
the possibility of causing interference to radios, television sets, and
other electronic devices.
Responsible party (contact for FCC matters only):
Apple Inc. Corporate Compliance
1 Infinite Loop, MS 26-A
Cupertino, CA 95014
Wireless Radio Use
This device is restricted to indoor use when operating in the 5.15 to
5.25 GHz frequency band.
Cet appareil doit être utilisé à l’intérieur.
この製品は、周波数帯域 5.18 ~ 5.32 GHz で動作しているときは、
屋内においてのみ使用可能です。
Exposure to Radio Frequency Energy
The radiated output power of this device is well below the FCC
and EU radio frequency exposure limits. However, this device
should be operated with a minimum distance of at least 20 cm
between its antennas and a person’s body and the antennas
used with this transmitter must not be co-located or operated in
conjunction with any other antenna or transmitter subject to the
conditions of the FCC Grant.
71
FCC Bluetooth Wireless Compliance
Taiwan Wireless Statements
The antenna used with this transmitter must not be
colocated or operated in conjunction with any other antenna or
transmitter subject to the conditions of the FCC Grant.
Bluetooth Industry Canada Statement
This Class B device meets all requirements of the Canadian
interference-causing equipment regulations. Cet appareil
numérique de la Class B respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.
Industry Canada Statement
Complies with the Canadian ICES-003 Class B specifications.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada. This device complies with RSS 210 of Industry
Canada.
Bluetooth Europe—EU Declaration of Conformity
This wireless device complies with the R&TTE Directive.
Taiwan Class B Statement
Europe—EU Declaration of Conformity
See www.apple.com/euro/compliance.
European Community
VCCI Class B Statement
Complies with European Directives 72/23/EEC and 89/336/EEC.
Korea Warning Statements
Russia
Singapore Wireless Certification
72
Mouse Class 1 Laser Information
The Apple Magic Mouse is a Class 1 laser product in accordance
with IEC60825-1 A1 A2 and 21 CFR 1040.10 and 1040.11 except for
deviations pursuant to Laser Notice No. 50, dated July 26, 2001.
Caution: Modification of this device may result in hazardous
radiation exposure. For your safety, have this equipment serviced
only by an Apple Authorized Service Provider.
A Class 1 laser is safe under reasonably foreseeable conditions
per the requirements in IEC 60825-1 AND 21 CFR 1040. However,
it is recommended that you do not direct the laser beam at
anyone’s eyes.
External USB Modem Information
When connecting your iMac to the phone line using an external
USB modem, refer to the telecommunications agency information
in the documentation that came with your modem.
ENERGY STAR® Compliance
As an ENERGY STAR® partner, Apple has determined that standard
configurations of this product meet the ENERGY STAR® guidelines
for energy efficiency. The ENERGY STAR® program is a partnership
with electronic equipment manufacturers to promote energyefficient products. Reducing energy consumption of products
saves money and helps conserve valuable resources.
This computer is shipped with power management enabled with
the computer set to sleep after 10 minutes of user inactivity. To
wake your computer, click the mouse or press any key on the
keyboard.
For more information about ENERGY STAR®, visit:
www.energystar.gov
Türkiye
73
Disposal and Recycling Information
This symbol indicates that your product must be disposed of
properly according to local laws and regulations. When your
product reaches its end of life, contact Apple or your local
authorities to learn about recycling options.
For information about Apple’s recycling program, go to www.apple.com/environment/recycling.
Brazil—Disposal Information:
Brasil: Informações sobre eliminação e reciclagem
O símbolo indica que este produto e/ou sua bateria não devem
ser descartadas no lixo doméstico. Quando decidir descartar
este produto e/ou sua bateria, faça-o de acordo com as leis e
diretrizes ambientais locais. Para informações sobre o programa de
reciclagem da Apple, pontos de coleta e telefone de informações,
visite www.apple.com/br/environment.
European Union—Disposal Information:
Attenzione: C’è rischio di esplosione se la batteria viene sostituita
con un tipo di batteria non corretto. Smaltire le batterie usate
secondo le istruzioni riportate in questo manuale.
VARNING: Om batteriet ersätts med ett batteri av fel typ finns det
risk för explosion. Lämna in batteriet för återvinning i enlighet med
anvisningarna i denna handbok. Battery Disposal Information
Dispose of batteries according to your local environmental laws
and guidelines.
California: The coin cell battery in the optional Apple Remote
contains perchlorates. Special handling and disposal may apply.
Refer to: www.dtsc.ca.gov/hazardouswaste/perchlorate
Deutschland: Dieses Gerät enthält Batterien. Bitte nicht in den
Hausmüll werfen. Entsorgen Sie dieses Gerätes am Ende seines
Lebenszyklus entsprechend der maßgeblichen gesetzlichen
Regelungen.
Das Gerät enthält Batterien. Diese gehören nicht in den
Hausmüll. Sie können verbrauchte Batterien beim Handel oder
bei den Kommunen unentgeltlich abgeben. Um Kurzschlüsse zu
vermeiden, kleben Sie die Pole der Batterien vorsorglich mit einem
Klebestreifen ab.
Nederlands: Gebruikte batterijen kunnen worden ingeleverd
bij de chemokar of in een speciale batterijcontainer voor klein
chemisch afval (kca) worden gedeponeerd.
Taiwan:
The symbol above means that according to local laws and
regulations your product should be disposed of separately from
household waste. When this product reaches its end of life, take
it to a collection point designated by local authorities. Some
collection points accept products for free. The separate collection
and recycling of your product at the time of disposal will help
conserve natural resources and ensure that it is recycled in a
manner that protects human health and the environment.
Caution: There is a risk of explosion if the battery is replaced
by an incorrect type. Dispose of used batteries according to the
instructions in this manual.
Achtung: Wenn die Batterie nicht mit dem richtigen Batterietyp
ersetzt wird, besteht Explosionsgefahr. Entsorgen Sie verbrauchte
Batterien gemäß der Anweisungen in diesem Handbuch.
74
Looking for Something?
Index
A
AirPort Extreme
overview 23
problems 52
using 33
AppleCare 58
Apple Hardware Test 49
Apple Magic Mouse 25, 28, 48
Apple Remote 15, 30, 33
Apple Wireless Keyboard 25,
26, 47
applications
Force Quit 45
freezing 54
Front Row 33
iLife 32, 55
installing 55
stopping 54
transferring 14
assistants
Migration Assistant 14
Network Setup Assistant 50
Setup Assistant 14
audio in/optical digital audio in
port 21
76
Looking for Something?
B
batteries
Apple Remote 31
disposal 74
wireless keyboard 47
wireless mouse 48
Bluetooth technology
overview 23
brightness keys 25
built-in
iSight camera 19
microphone 19
speakers 19
button, power 15
C
cable modem 11
camera
indicator light 19
iSight 19
carrying your computer 66
chair 70
changing
System Preferences 14
the desktop 14
cleaning
the display 67
the mouse 68
your iMac 67
computer. See iMac
computer disposal 74
connecting
an Ethernet cable 11
a USB keyboard 12
a USB mouse 12
cable modem 11
dial-up modem 11
DSL modem 11
FireWire devices 21
headphones 21
to a network 11
USB devices 21
controls
brightness 25
eject CD or DVD 25
media 25
volume 25
D
Dashboard key 25
date and time settings 57
deauthorize iTunes 14
desktop, customizing 14
dial-up connection 11
DIMMs. See memory
discs, supported types 67
display
cleaning 67
ergonomics 69
Dock 32
downloading software 53
DSL modem 11
E
ejecting a disc 56
environment 70
ergonomics 68
Ethernet 11
Ethernet port 21
Exposé 25
external USB modem 11, 21, 73
F
F1 to F12 function keys 25
factory settings 54
FireWire
connections 33
port 21
flashing question mark 46
Force Quit, an application 45,
54
Front Row application 33
frozen application 54
function keys 25
H
hand positions 68
headphone port 21
iSight 19
iTunes, deauthoring 14
iTunes Store 14
I
K
iChat application 19
iLife applications 32, 55
iMac
back view 22
cleaning 67
features 18
front view 18
other components 22
ports 20
putting to sleep 15
setting up 10
shutting down 16
turning on 13
indicator light
camera 19
keyboard 26
mouse 28
infrared receiver 19
installing
applications 56
Mac OS X 54
Internet
connecting 11
connection problems 50
IP
address sharing 52
masquerading 52
keyboard
about 25
ergonomics 68
features 24
function keys 25
indicator light 26
pairing 27
setup 12
using 27
wireless 12
keys
brightness 25
Dashboard 25
Exposé 25
media 25
Media Eject 25
volume 25
M
Mac Help 8, 14, 32, 44, 58
Mac OS X
installing 54
website 32
Magic Mouse 25, 28, 48
Media Eject Key 25
media keys 25
Looking for Something?
77
memory
access door 23, 38
how much is installed 42
installing 37
microphone 19
Migration Assistant 14
modem
cable 21
DSL 21
external USB 11, 21, 73
mouse
cleaning 68
features 25
indicator light 28
pairing 29
setting up 12
using 29
wireless 12
N
network
address translation (NAT) 52
connecting to 11
connection problems 52
diagnostics 50
setup assistant 50
wireless 11
Network Setup Assistant 50
78
Looking for Something?
O
online resources 57
onscreen help 58
operating environment 66
optical digital audio 21
optical drive
about 19
safety 65
supported disc sizes 67
P
pairing
keyboard 27
mouse 29
remote 31
parameter RAM, resetting 46
ports
audio in 21
audio out 21
Ethernet 21
FireWire 800 21
headphone 21
overview 20
power 10, 23
USB 12, 21
power button 12, 23
power port 10, 23
power specifications 64
PPPoE connections 51
problems. See troubleshooting
Q
question mark, flashing 46
R
RAM. See memory
reinstalling software 54
replacing batteries 47, 48
resetting paramater RAM
(PRAM) 46
S
safety
important information 62
optical drive 65
screen brightness, setting 25
SD card slot 19
SDRAM. See memory
security slot 23
serial number 60
service and support 57, 58
setting up your iMac 10
Setup Assistant 14
shutting down
before installing memory 37
the computer 16
sleep 15
software
installation discs 54
updating 53
Software Update 53
S/PDIF stereo 21
speakers 19, 21
specifications
in System Profiler 33
operating environment 66
power 64
stopping an application 54
storing your iMac 67
SuperDrive
about 19
supported disc sizes 67
support and service 57, 58
System Preferences
customizing the desktop 14
Energy Saver 15
Software Update 53, 56
Startup Disk 46
System Profiler 58
T
transferring information 14
troubleshooting
AirPort connection 52
AppleCare 58
computer freezes during
startup 46
computer won’t respond 45
computer won’t turn on 46
date and time settings 57
ejecting a disc 56
force an application to
quit 45
Internet connection 50
PPPoE connections 51
reinstalling Mac OS X 54
resetting PRAM 46
service and support 57
using Mac Help 58
turning on your iMac 13
typing position 68
U
updating software 53
USB
connections 33
keyboard, connecting 12
mouse, connecting 12
ports 21
user account
setting up 14
transferring information 14
V
Volume keys 25
W
wake from sleep 15
wireless
AirPort Extreme 23
Bluetooth technology 23
keyboard 12, 27
mouse 12, 28
networking 11
Looking for Something?
79
KKApple Inc.
© 2010 Apple Inc. All rights reserved.
Finder, the FireWire logo, iPad, and Multi-Touch are trademarks
of Apple Inc.
Under the copyright laws, this manual may not be copied, in whole
or in part, without the written consent of Apple.
AppleCare, Apple Store, and iTunes Store are service marks of
Apple Inc., registered in the U.S. and other countries.
Every effort has been made to ensure that the information in
this manual is accurate. Apple is not responsible for printing or
clerical errors.
ENERGY STAR® is a U.S. registered trademark.
Apple
1 Infinite Loop
Cupertino, CA 95014
408-996-1010
www.apple.com
The Apple logo is a trademark of Apple Inc., registered in the U.S.
and other countries. Use of the “keyboard” Apple logo (OptionShift-K) for commercial purposes without the prior written consent
of Apple may constitute trademark infringement and unfair
competition in violation of federal and state laws.
Apple, the Apple logo, AirPort, AirPort Extreme, Cover Flow, Exposé,
FireWire, GarageBand, iCal, iChat, iLife, iMac, iMovie, iPhone, iPhoto,
iPod, iSight, iTunes, Keynote, Mac, Mac OS, Photo Booth, QuickTime,
Safari, Snow Leopard, Spotlight, SuperDrive, and Time Machine are
trademarks of Apple Inc., registered in the U.S. and other countries.
The Bluetooth® word mark and logos are registered trademarks
owned by Bluetooth SIG, Inc. and any use of such marks by Apple
is under license.
Other company and product names mentioned herein may be
trademarks of their respective companies. Mention of third-party
products is for informational purposes only and constitutes
neither an endorsement nor a recommendation. Apple assumes
no responsibility with regard to the performance or use of these
products.
Manufactured under license from Dolby Laboratories. “Dolby,”
“Pro Logic,” and the double-D symbol are trademarks of Dolby
Laboratories. Confidential Unpublished Works, © 1992–1997 Dolby
Laboratories, Inc. All rights reserved.
Simultaneously published in the United States and Canada.
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