ACN | IRIS X | Installation guide | ACN IRIS X Installation guide

ACN IRIS X Installation guide
acndigitalsupport.com
acndigitalsupport.ca
Quick
Installation
Guide
GETTING STARTED
Before you begin, you will need the following:
C An active High Speed Internet connection
C A router
The following contents are included with your ACN Video Phone:
Video Phone & Stylus
Handset
Handset Cord
Ethernet Cable
AC Power Adapter
Video Phone Stand
Wall Mount
Screen Cleaning Pad
Quick
Installation
Guide
Important:
3 Please do not attempt to use the phone, touch the screen or unplug your IRIS X until the setup
process is complete and the main screen appears. Interrupting the setup process may cause
your IRIS X to malfunction.
3 Use only the power adapter included with the IRIS X. Using another power adapter may cause
the IRIS X to malfunction and void the warranty.
INSTALLING THE IRIS X
Handset Cradle
Camera
Home Button
Front of IRIS X (not powered on)
(Diagram 1)
Back of IRIS X
(Diagram 2)
Camera Adjust/Privacy Wheel
Removable Stylus
Slots for Wall Mount and
Phone Stand
Handset Port
Network Ethernet Port
Power Jack
Preparation:
Before installing your IRIS X, ensure your Internet is working by browsing to your favorite website using a
computer. You need to initially setup your IRIS X Video Phone by connecting it directly to your router using a
wired Ethernet cable connection. After you have successfully completed the setup process, please refer to the
enclosed Wi-Fi setup guide or visit acndigitalsupport.com (acndigitalsupport.ca for Canada) for instructions
on how to connect your IRIS X to your Wi-Fi network.
STEP
1
Choose Wall Mount or Phone Stand
Installing the IRIS X Using the Video Phone Stand
C Attach the Phone Stand to either of the slots on the back of the Video Phone. (See Diagram 2).
Installing the IRIS X Using the Wall Mount
C Attach the Wall Mount to the slots on the back of the Video Phone. (See Diagram 2).
C Attach the phone to the wall using the Wall Mount slots.
Continued on reverse side
INSTALLING THE IRIS X (Continued)
STEP
2
Connect the cord of the
Handset by plugging it into the
port on the back of the IRIS X
STEP
4
Connect the other end of the
Ethernet Cable to an open port
on your Router
Ethernet Cable
shortened for clarity.
STEP
6
STEP
3
Connect the Ethernet Cable to
the Network Port on the back
of your IRIS X
STEP
5
Plug the Power Adapter into
the IRIS X and an electrical
outlet
7
Setup Complete
Ethernet Cable
shortened for clarity.
Observe your IRIS X as it begins
the initial setup process
STEP
Your IRIS X is ready to use
once the phone number is
displayed in solid green in
the top right corner.
Your IRIS X will begin the initial setup process during which you
will see an animation sequence. The IRIS X may also turn itself
off and on as it registers with the ACN network.
IMPORTANT: The setup process may take up to 15 minutes.
Please do not touch the screen or unplug the video phone
until the 10 digit telephone number and icon turns green
(shown in STEP 7).
Main Screen
Note: Remove plastic
protective covering from the
front of the camera* and
IRIS X Video Phone screen.
* The camera can be adjusted by using the Camera Adjust/Privacy Wheel on
the back of the IRIS X.
Once the initial setup process is complete, you can configure a Wi-Fi network connection and other options.
For instructions, please see the enclosed Wi-Fi Setup Guide or visit acndigitalsupport.com (acndigitalsupport.ca for Canada).
Setup Diagram
Computer
Computer is not required
(Shown to ensure Internet connectivity)
Router
Visit acndigitalsupport.com
(acndigitalsupport.ca for
Canada) for recommended
routers
Internet
Modem
IRIS X
Video Phone
Main Screen
Voicemail: To access your voicemail, simply call your ACN Digital Phone Service phone number. Enter your 4-digit password (initially
set to 1234#). Follow the prompts to change your password, listen to messages, save or delete messages, update or change your
greeting and more.
HAVING TROUBLE?
C Check your power source
» Check to ensure the Power Adapter is securely connected to the back of the IRIS X.
» If the Power Adapter is plugged into a surge protector or power strip, make sure the power to the surge
protector is switched on.
» Make sure the Home Button light is illuminated or flashing.
C Verify your network
» Make sure your IRIS X is installed correctly as illustrated on the inside of this guide.
» Verify your Internet connection is working properly by browsing to your favorite website with a computer.
C Allow sufficient time for initial setup
» The setup process may take up to 15 minutes. Please do not touch the screen or unplug the video phone
until the 10 digit telephone number and icon turns green (shown in STEP 7).
ADDITIONAL SUPPORT
Everything you need for your IRIS X is online at acndigitalsupport.com (acndigitalsupport.ca for Canada) including:
C
C
C
C
Frequently Asked Questions
Online Account Management
IRIS X Feature Guide
Wi-Fi Network Instructions
ACN Technical Support is also available to assist you! Please contact our Technical Support team at 888-414-1958
(866-913-3445 for Canada).
®
©ACN NA 2012_IRISXQIG_PR_DPS_120412
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