VTech | C4001 | User guide | VTech C4001 User guide

VTech C4001 User guide
SIP Cordless Series
Master User Guide
Models:
SIP classic trimstyle 1-line hotel telephone - S1310,
SIP classic trimstyle 2-line hotel telephone - S1320,
SIP classic cordless 1-line hotel telephone - S1410,
SIP classic cordless 2-line hotel telephone - S1420,
SIP classic charging base - C3300,
SIP classic cordless 1-line accessory handset - C3400,
SIP classic cordless 2-line accessory handset - C3500,
SIP contemporary trimstyle 1-line hotel telephone - S2310/S2310-6VDC,
SIP contemporary trimstyle 2-line hotel telephone - S2320/S2320-6VDC,
SIP contemporary cordless 1-line hotel telephone - S2410/CTM-S2411,
SIP contemporary cordless 2-line hotel telephone - S2420/CTM-S2421,
SIP contemporary charging base - C4300,
SIP contemporary charging stand - C4310,
SIP contemporary cordless 1-line accessory handset - C4400/CTM-C4401,
SIP contemporary cordless 2-line accessory handset - C4500/CTM-C4501,
SIP contemporary cordless 1-line accessory PetiteTM - CTM-S241P,
SIP contemporary cordless 2-line accessory PetiteTM - CTM-S242P,
SIP contemporary cordless 1-line accessory handset and charger bundle - CTM-S241HS,
SIP contemporary cordless 2-line accessory handset and charger bundle - CTM-S242HS,
SIP contemporary cordless 1-line accessory handset with speed dials and
charger bundle - CTM-S241SD, and
SIP contemporary cordless 2-line accessory handset with speed dials and
charger bundle - CTM-S242SD
BC
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock
and injury, including the following:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
This product should be installed by a qualified technician.
This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone
Network (PSTN) or Plain Old Telephone Services (POTS).
Read and understand all instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet
basement or shower.
Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from
overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This
product should never be placed near or over a radiator or heat register. This product should not be placed in any area where
proper ventilation is not provided.
This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the
type of power supply on the premises, consult your dealer or local power company.
Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch
dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or
removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or
other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
Do not overload wall outlets and extension cords.
Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered
by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work
by an authorized technician to restore the product to normal operation.
E. If the product has been dropped and the telephone base and/or handset has been damaged.
F. If the product exhibits a distinct change in performance.
Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created
when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event
associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put
a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flamesupporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such
environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline
vapors; etc.); a leak of natural gas; etc.
Only put the handset of your telephone next to your ear when it is in normal talk mode.
The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to
hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check
with local codes for possible special disposal instructions.
In wall mounting position, make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of
the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Refer to the full instructions
in Installation in the user’s manual.
CAUTION: Keep small metallic objects such as pins and staples away from the handset receiver.
CAUTION: There may be a risk of explosion if a wrong type of handset battery is used (S1410, S1420, S2410, S2420, C3400,
C3500, C4400, C4500, CTM-S241HS, CTM-S242HS, CTM-S241SD, CTM-242SD, CTM-S2411, CTM-S2421, CTM-C4401 and
CTM-C4501). Use only the supplied rechargeable battery (BT264392/BT266342) or replacement battery (BT266342). Dispose
of used batteries according to the information in The RBRC® seal in the user’s manual.
The equipment is to be supplied from an identified USB port complying with the requirements of Limited Power Source.
SAVE THESE INSTRUCTIONS
Table of contents
Parts checklist...............................................................................................................................1
Telephone layout...........................................................................................................................4
SIP classic trimstyle 1-line - S1310.................................................................................................4
SIP classic trimstyle 2-line - S1320.................................................................................................5
SIP classic cordless 1-line - S1410.................................................................................................6
SIP classic cordless 2-line - S1420.................................................................................................7
SIP classic charging base - C3300.................................................................................................8
SIP classic cordless 1-line accessory handset - C3400.................................................................9
SIP classic cordless 2-line accessory handset - C3500...............................................................10
SIP contemporary trimstyle 1-line - S2310/S2310-6VDC.............................................................11
SIP contemporary trimstyle 2-line - S2320/S2320-6VDC............................................................12
SIP contemporary cordless 1-line - S2410....................................................................................13
SIP contemporary cordless 1-line - CTM-S2411...........................................................................14
SIP contemporary cordless 1-line accessory Petite - CTM-S241P..............................................15
SIP contemporary cordless 2-line - S2420....................................................................................16
SIP contemporary cordless 2-line - CTM-S2421..........................................................................17
SIP contemporary cordless 2-line accessory Petite - CTM-S242P..............................................18
SIP contemporary charging base - C4300...................................................................................19
SIP contemporary charging stand - C4310...................................................................................20
SIP contemporary cordless 1-line accessory handset - C4400...................................................21
SIP contemporary cordless 1-line accessory handset - CTM-C4401..........................................22
SIP contemporary cordless 2-line accessory handset - C4500...................................................23
SIP contemporary cordless 2-line accessory handset - CTM-C4501..........................................24
SIP contemporary cordless 1-line accessory handset and charger bundle
- CTM-S241HS...........................................................................................................................25
SIP contemporary cordless 2-line accessory handset and charger bundle
- CTM-S242HS..........................................................................................................................26
SIP contemporary cordless 1-line accessory handset with speed dials and
charger bundle - CTM-S241SD.................................................................................................27
SIP contemporary cordless 2-line accessory handset with speed dials and
charger bundle - CTM-S242SD.................................................................................................28
Installation...................................................................................................................................29
SIP classic trimstyle 1-line/2-line - S1310/S1320..........................................................................29
SIP classic cordless 1-line/2-line - S1410/S1420..........................................................................32
SIP classic charging base - C3300...............................................................................................35
SIP classic cordless 1-line/2-line accessory handset - C3400/C3500.........................................36
SIP contemporary trimstyle 1-line/2-line - S2310/S2320..............................................................37
SIP contemporary trimstyle 1-line/2-line - S2310-6VDC/S2320-6VDC........................................39
SIP contemporary trimstyle 1-line/2-line - S2310/S2310-6VDC/S2320/S2320-6VDC.................41
SIP contemporary cordless 1-line/2-line - S2410/CTM-S2411/S2420/CTM-S2421......................42
SIP contemporary cordless 1-line/2-line - S2410/S2420...............................................................44
SIP contemporary cordless 1-line/2-line - CTM-S2411/CTM-S2421.............................................46
SIP contemporary cordless 1-line/2-line accessory Petite - CTM-S241P/CTM-S242P................48
SIP contemporary charging base - C4300...................................................................................51
SIP contemporary charging stand - C4310...................................................................................52
SIP contemporary cordless 1-line/2-line accessory handset
- C4400/C4500/CTM-S241HS/CTM-S242HS...........................................................................53
SIP contemporary cordless 1-line/2-line accessory handset
- CTM-C4401/CTM-C4501/CTM-S241SD/CTM-S242SD..........................................................55
Telephone settings.....................................................................................................................57
SIP classic trimstyle - S1310/S1320..............................................................................................57
SIP classic cordless 1-line/2-line - S1410/S1420..........................................................................57
SIP contemporary trimstyle - S2310/S2310-6VDC/S2320/S2320-6VDC.....................................57
SIP contemporary cordless 1-line/2-line - S2410/CTM-S2411/S2420/CTM-S2421......................57
SIP contemporary cordless 1-line/2-line accessory Petite - CTM-S241P/CTM-S242P................57
Telephone operation...................................................................................................................58
SIP classic trimstyle 1-line - S1310...............................................................................................58
SIP classic trimstyle 2-line - S1320...............................................................................................59
SIP classic cordless 1-line - S1410...............................................................................................61
SIP classic cordless 2-line - S1420...............................................................................................63
SIP contemporary trimstyle 1-line - S2310/S2310-6VDC.............................................................66
SIP contemporary trimstyle 2-line - S2320/S2320-6VDC.............................................................68
SIP contemporary cordless 1-line - S2410/CTM-S2411................................................................70
SIP contemporary cordless 1-line accessory Petite - CTM-S241P...............................................73
SIP contemporary cordless 2-line - S2420/CTM-S2421...............................................................74
SIP contemporary cordless 2-line accessory Petite - CTM-S242P..............................................77
ii
Table of contents
Appendix......................................................................................................................................79
Troubleshooting.............................................................................................................................79
Precautions for users of implanted cardiac pacemakers...............................................................81
Operating range............................................................................................................................81
About cordless telephones............................................................................................................81
The RBRC® seal............................................................................................................................81
VTech Hospitality limited warranty program.................................................................................82
FCC, ACTA and IC regulations.....................................................................................................83
Energy-saving charging mode......................................................................................................84
Maintenance..................................................................................................................................84
Technical specifications................................................................................................................85
Index.............................................................................................................................................89
iii
Items contained in the respective telephone package:
Model name
SIP classic
trimstyle 1-line
SIP classic
trimstyle 2-line
Telephone base
Corded handset
Mounting bracket
with a screw
Cat-5 network cables (2)
Telephone base
Corded handset
Mounting bracket
with a screw
Cat-5 network cables (2)
S1320
S1410
BY 1021
SIP classic
cordless 1-line
Model number Parts included
S1310
Cordless handset
Battery
Telephone base with
faceplate and overlay
Cordless handset
Battery
Screw
Cat-5 network cable
Screw
Cat-5 network cable
S1420
BY 1021
SIP classic
cordless 2-line
Telephone base with
faceplate and overlay
SIP classic
charging base
C3300
Charging base
Cat-5 network cable
C3400
BY 1021
SIP classic
cordless 1-line
accessory handset
Mounting bracket
with a screw
Battery
Cordless handset
Battery
Screw
C3500
BY 1021
SIP classic
cordless 2-line
accessory handset
Cordless handset
SIP contemporary
trimstyle 1-line
SIP contemporary
trimstyle 1-line
Screw
S2310
Telephone base
Corded handset
Mounting bracket
with a screw
Telephone base
Corded handset
Mounting bracket
with a screw
Cat-5 network cables (2)
S2310-6VDC
Telephone base
power adapter
Parts checklist
Parts checklist
Parts checklist
Items contained in the respective telephone package:
Model name
Model number Parts included
SIP contemporary
trimstyle 2-line
S2320
SIP contemporary
trimstyle 2-line
Mounting bracket
Corded handset with a screw
Telephone base
Mounting bracket
Corded handset with a screw
Cat-5 network cables (2)
S2320-6VDC
Telephone base
power adapter
S2410
BY 1021
SIP contemporary
cordless 1-line
Telephone base
Telephone base with
faceplate and overlay
Mounting bracket
with a screw
Battery
Screw
Cat-5
network cable
CTM-S2411
BY 1021
SIP contemporary
cordless 1-line
Cordless
handset
Telephone base with
faceplate and overlay
Cordless
handset
Mounting bracket
with a screw
Battery
Screws (2)
Cat-5
network cable
SIP contemporary
cordless 1-line
accessory Petite
CTM-S241P
Corded
handset
Telephone base with
faceplate and overlay
Power adapter
S2420
BY 1021
SIP contemporary
cordless 2-line
Mounting
bracket
Telephone base with
faceplate and overlay
Mounting bracket
with a screw
Battery
Screw
Cat-5
network cable
CTM-S2421
BY 1021
SIP contemporary
cordless 2-line
Cordless
handset
Telephone base with Cordless
faceplate and overlay handset
SIP contemporary
cordless 2-line
accessory Petite
Mounting
bracket
Battery
Cat-5
Screws (2) network cable
CTM-S242P
Telephone base with
faceplate and overlay
Corded
handset
Mounting
bracket
Power adapter
Parts checklist
Parts checklist
Items contained in the respective telephone package:
Model name
Model number Parts included
SIP contemporary
charging base
C4300
C4310
SIP contemporary
cordless 1-line
accessory handset
C4400
SIP contemporary
cordless 1-line
accessory handset
CTM-C4401
SIP contemporary
cordless 2-line
accessory handset
and charger bundle
Battery
Cordless handset
Battery
Cordless handset
Battery
Cordless handset
Battery
Cordless handset
Battery
Cordless handset
Battery
Cordless handset
Battery
Cordless handset
Battery
Screw
BY 1021
Cordless handset
Screw
BY 1021
C4500
Screw
BY 1021
CTM-C4501
Screw
BY 1021
CTM-S241HS
Screw
Charging stand
Power adapter
Screw
Charging stand
Power adapter
Screw
Charging stand
Power adapter
Screw
Charging stand
Power adapter
CTM-S242HS
SIP contemporary
CTM-S241SD
cordless 1-line
accessory handset
with speed dials and
charger bundle
SIP contemporary
CTM-S242SD
cordless 2-line
accessory handset
with speed dials and
charger bundle
BY 1021
SIP contemporary
cordless 1-line
accessory handset
and charger bundle
Cat-5 network cable
BY 1021
SIP contemporary
cordless 2-line
accessory handset
Charging stand
Cat-5 network cable
BY 1021
SIP contemporary
cordless 2-line
accessory handset
Mounting bracket
with a screw
BY 1021
SIP contemporary
charging stand
Charging base
Telephone layout
SIP classic trimstyle 1-line - S1310
+/VOLUME/MESSAGE WAITING LED
TALK
HOLD
REDIAL
MUTE
/SPEAKER
Wall mount clip
POWER LED
OFF
FLASH
Telephone layout
SIP classic trimstyle 2-line - S1320
MESSAGE WAITING LED
LINE 2
LINE 1
HOLD
CONF
MUTE
/SPEAKER
Wall mount clip
POWER LED
OFF
FLASH
REDIAL
Telephone layout
+/VOLUME/-
Telephone layout
SIP classic cordless 1-line - S1410
RJ-45 LAN port
MESSAGE WAITING LED
RJ-45 COMPUTER port
/USB CHARGE ONLY
(USB port for charging only)
Wall mount clip
Speed Dial keys
REDIAL
FLASH
/FIND HANDSET
MUTE
+/- VOLUME
/SPEAKER
LINE
HOLD
CHARGE LED
+/VOLUME/MESSAGE WAITING LED
TALK
REDIAL
/SPEAKER
LOW BATTERY LED
HOLD
MUTE
OFF
FLASH
Telephone layout
SIP classic cordless 2-line - S1420
RJ-45 LAN port
MESSAGE WAITING LED
RJ-45 COMPUTER port
Wall mount clip
Speed Dial keys
REDIAL
FLASH
/FIND HANDSET
MUTE
+/- VOLUME
/SPEAKER
HOLD
CONF
LINE 1 LINE 2
CHARGE LED
+/VOLUME/MESSAGE WAITING LED
LINE 1
CONF
/SPEAKER
LOW BATTERY LED
LINE 2
HOLD
MUTE
OFF
FLASH
REDIAL
Telephone layout
/USB CHARGE ONLY
(USB port for charging only)
Telephone layout
SIP classic charging base - C3300
Wall mount clip
CHARGE LED
Telephone layout
SIP classic cordless 1-line accessory handset - C3400
MESSAGE WAITING LED
TALK
REDIAL
/SPEAKER
LOW BATTERY LED
HOLD
MUTE
OFF
FLASH
Telephone layout
+/VOLUME/-
Telephone layout
SIP classic cordless 2-line accessory handset - C3500
+/VOLUME/MESSAGE WAITING LED
LINE 1
CONF
/SPEAKER
LOW BATTERY LED
10
LINE 2
HOLD
MUTE
OFF
FLASH
REDIAL
Telephone layout
SIP contemporary trimstyle 1-line - S2310/S2310-6VDC
-/VOLUME/+
TALK
REDIAL
/SPEAKER
INTERCOM
Wall mount clip
POWER LED
11
OFF
HOLD
FLASH
MUTE
Telephone layout
MESSAGE WAITING LED
Telephone layout
SIP contemporary trimstyle 2-line - S2320/S2320-6VDC
-/VOLUME/+
MESSAGE WAITING LED
LINE 1
CONF
/SPEAKER
INTERCOM
Wall mount clip
POWER LED
12
LINE 2
OFF
HOLD
FLASH
MUTE
REDIAL
Telephone layout
SIP contemporary cordless 1-line - S2410
RJ-45 LAN port
MESSAGE WAITING LED
RJ-45 COMPUTER port
Wall mount clip
Speed Dial keys
Slide switch (inside)
(for energy-saving
charging mode)
INT
REDIAL
FLASH
/FIND HANDSET
MUTE
+/VOLUME
-/VOLUME
/SPEAKER
HOLD
CHARGE LED
LINE
-/VOLUME/+
MESSAGE WAITING LED
TALK
REDIAL
HOLD
/SPEAKER
MUTE
OFF
FLASH
INTERCOM
LOW BATTERY LED
NOTE: Keep the slide switch (inside the phone) on the left side to maintain normal telephone operation.
13
Telephone layout
/USB CHARGE ONLY
(USB port for charging only)
Telephone layout
SIP contemporary cordless 1-line - CTM-S2411
RJ-45 LAN port
MESSAGE WAITING LED
RJ-45 COMPUTER port
/USB CHARGE ONLY
(USB port for charging only)
Wall mount clip
Speed Dial keys
Slide switch (inside)
(for energy-saving
charging mode)
Speed Dial key
REDIAL
FLASH
/FIND HANDSET
MUTE
+/VOLUME
-/VOLUME
/SPEAKER
HOLD
CHARGE LED
IN USE LED
-/VOLUME/+
MESSAGE WAITING LED
TALK
FLASH
/SPEAKER
MESSAGES
LOW BATTERY LED
NOTE: Keep the slide switch (inside the phone) on the left side to maintain normal telephone operation.
14
HOLD
OFF
REDIAL
MUTE
Speed Dial keys
Telephone layout
SIP contemporary cordless 1-line accessory Petite - CTM-S241P
MESSAGE WAITING LED
Wall mount clip
Speed Dial keys
/USB CHARGE ONLY
(USB port for charging only)
FLASH
+/VOLUME
-/VOLUME
RINGER VOL
MUTE
IN USE light
HOLD
Speed Dial key
15
Telephone layout
Switch hook
Telephone layout
SIP contemporary cordless 2-line - S2420
RJ-45 LAN port
MESSAGE WAITING LED
RJ-45 COMPUTER port
/USB CHARGE ONLY
(USB port for charging only)
Wall mount clip
Speed Dial keys
Slide switch (inside)
(for energy-saving
charging mode)
INT
REDIAL
FLASH
/FIND HANDSET
MUTE
+/VOLUME
-/VOLUME
/SPEAKER
HOLD
CONF
LINE 1 LINE 2 CHARGE LED
-/VOLUME/+
MESSAGE WAITING LED
LINE 1
CONF
/SPEAKER
INTERCOM
LINE 2
HOLD
MUTE
OFF
FLASH
REDIAL
LOW BATTERY LED
NOTE: Keep the slide switch (inside the phone) on the left side to maintain normal telephone operation.
16
Telephone layout
SIP contemporary cordless 2-line - CTM-S2421
RJ-45 LAN port
MESSAGE WAITING LED
RJ-45 COMPUTER port
Wall mount clip
Speed Dial keys
Slide switch (inside)
(for energy-saving
charging mode)
Speed Dial key
REDIAL
FLASH
/FIND HANDSET
MUTE
+/VOLUME
-/VOLUME
/SPEAKER
HOLD
CHARGE LED
LINE 1 LINE 2 CONF
-/VOLUME/+
MESSAGE WAITING LED
LINE 1
FLASH
/SPEAKER
MESSAGES
LOW BATTERY LED
NOTE: Keep the slide switch (inside the phone) on the left side to maintain normal telephone operation.
17
LINE 2
CONF
OFF
HOLD
REDIAL
MUTE
Speed Dial keys
Telephone layout
/USB CHARGE ONLY
(USB port for charging only)
Telephone layout
SIP contemporary cordless 2-line accessory Petite - CTM-S242P
MESSAGE WAITING LED
Switch hook
Wall mount clip
Speed Dial keys
/USB CHARGE ONLY
(USB port for charging only)
FLASH
+/VOLUME
Speed Dial key
-/VOLUME
RINGER VOL
MUTE
LINE 1
HOLD
LINE 2
CONF
18
Telephone layout
SIP contemporary charging base - C4300
Slide switch
(for energy-saving charging mode)
CHARGE LED
NOTE: Keep the slide switch on the left side to maintain normal telephone operation.
19
Telephone layout
Wall mount clip
Telephone layout
SIP contemporary charging stand - C4310
Slide switch
(for energy-saving charging mode)
CHARGE LED
NOTE: Keep the slide switch on the left side to maintain normal telephone operation.
20
Telephone layout
SIP contemporary cordless 1-line accessory handset - C4400
-/VOLUME/+
TALK
REDIAL
HOLD
/SPEAKER
MUTE
OFF
FLASH
INTERCOM
LOW BATTERY LED
21
Telephone layout
MESSAGE WAITING LED
Telephone layout
SIP contemporary cordless 1-line accessory handset - CTM-C4401
-/VOLUME/+
MESSAGE WAITING LED
TALK
FLASH
/SPEAKER
MESSAGES
LOW BATTERY LED
22
HOLD
OFF
REDIAL
MUTE
Speed Dial keys
Telephone layout
SIP contemporary cordless 2-line accessory handset - C4500
-/VOLUME/+
LINE 1
CONF
/SPEAKER
INTERCOM
LINE 2
HOLD
MUTE
OFF
FLASH
REDIAL
LOW BATTERY LED
23
Telephone layout
MESSAGE WAITING LED
Telephone layout
SIP contemporary cordless 2-line accessory handset - CTM-C4501
-/VOLUME/+
MESSAGE WAITING LED
LINE 1
FLASH
/SPEAKER
MESSAGES
LOW BATTERY LED
24
LINE 2
CONF
OFF
HOLD
REDIAL
MUTE
Speed Dial keys
Telephone layout
SIP contemporary cordless 1-line accessory handset and charger bundle - CTM-S241HS
-/VOLUME/+
TALK
REDIAL
HOLD
/SPEAKER
MUTE
OFF
FLASH
INTERCOM
LOW BATTERY LED
CHARGE LED
25
Telephone layout
MESSAGE WAITING LED
Telephone layout
SIP contemporary cordless 2-line accessory handset and charger bundle - CTM-S242HS
-/VOLUME/+
MESSAGE WAITING LED
LINE 1
CONF
/SPEAKER
INTERCOM
LINE 2
HOLD
MUTE
OFF
FLASH
REDIAL
LOW BATTERY LED
CHARGE LED
26
Telephone layout
SIP contemporary cordless 1-line accessory handset with speed dials and charger bundle
- CTM-S241SD
-/VOLUME/+
TALK
FLASH
/SPEAKER
MESSAGES
LOW BATTERY LED
CHARGE LED
27
HOLD
OFF
REDIAL
MUTE
Speed Dial keys
Telephone layout
MESSAGE WAITING LED
Telephone layout
SIP contemporary cordless 2-line accessory handset with speed dials and charger bundle
- CTM-S242SD
-/VOLUME/+
MESSAGE WAITING LED
LINE 1
FLASH
/SPEAKER
MESSAGES
LOW BATTERY LED
CHARGE LED
28
LINE 2
CONF
OFF
HOLD
REDIAL
MUTE
Speed Dial keys
Installation
SIP classic trimstyle 1-line/2-line - S1310/S1320
Telephone base installation
The telephone base can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
1. Turn the telephone base over with the bottom side facing up. Connect the Cat-5 network cable into the RJ-45 LAN port on the
telephone base and route through the channel as shown below.
RJ-45 LAN port
2. Insert the tabs of the mounting bracket into the upper grooves at the bottom of the telephone base as shown below. Then tighten
the screw to affix the mounting bracket.
Network wall jack with Power over Ethernet (PoE)
29
Installation
3. Plug the other end of the Cat-5 network cable into the network wall jack with Power over Ethernet (PoE). Then connect the
coiled handset cord to the telephone base.
Installation
SIP classic trimstyle 1-line/2-line - S1310/S1320
Installation option - converting from desktop to wall mount position
1. Unplug the Cat-5 network cable from the network wall jack.
2. Put the handset aside. On the telephone base, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees).
It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This protruding edge holds
the cordless handset when the phone is mounted on the wall.
Protruding edge
3. Loosen the screw from the mounting bracket and remove the mounting bracket from the upper grooves of the telephone base.
4. Rotate the mounting bracket. Insert the tabs of the mounting bracket into the lower grooves of the telephone base. Then tighten
the screw to affix the mounting bracket.
Eyelets
5. Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the it down on
both mounting studs until it locks into place.
6. Plug the Cat-5 network cable back to the network wall jack with Power over Ethernet (PoE). Then replace the handset on the
telephone base cradle.
Network wall jack with Power over Ethernet (PoE)
NOTE: FCC ID is shown on the back of the corded handset body after the handset cover is removed.
30
Installation
SIP classic trimstyle 1-line/2-line - S1310/S1320
Handset registration
An S1310/S1320 handset must be registered to an S1410/S1420 telephone base before use.
To register an S1310 handset:
Place the corded handset on the S1410 telephone base cradle. Handset registration happens automatically the first time a handset
is placed on the S1410. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear
3 rising beeps as confirmation. Each S1410 accommodates up to 4 handsets. When you already have 4 registered handsets, you
can replace one of them by a new handset if any one of the 4 registered handsets is disconnected from the S1410. For example, it is
out of range, or its battery is removed or depleted. The previous registered handset is then deregistered from the S1410.
To register an S1320 handset:
Place the corded handset on the S1420 telephone base cradle. Handset registration happens automatically the first time a handset
is placed on the S1420. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3
rising beeps as confirmation. Each S1420 accommodates up to 4 handsets. When you already have 4 registered handsets, you can
replace one of them by a new handset if any one of the 4 registered handsets is disconnected from the S1420. For example, it is out
of range, or its battery is removed or depleted. The previous registered handset is then deregistered from the S1420.
Register a handset to another telephone base
31
Installation
Any classic trimstyle 1-line handset can register to any classic cordless 1-line telephone base. Any classic trimstyle 2-line handset
can register to any classic cordless 2-line telephone base.
When a registered handset is idle, place it on another telephone base. This handset automatically registers to the new
telephone base.
Installation
SIP classic cordless 1-line/2-line - S1410/S1420
Telephone base installation
1. The telephone comes ready for desktop use. Install the telephone base as shown below.
Network wall jack with Power over Ethernet(PoE)
Cat-5 network cable
RJ-45 LAN port
2. Once installed, the telephone begins a four-step initialization and system registration process.
•
For S1410: (1) The MUTE key and the /SPEAKER key turn on and then go off. (2) The MUTE key flashes. (3) The MUTE
key stops flashing and then the /SPEAKER key flashes. (4) The MESSAGE WAITING LED, LINE, MUTE and /SPEAKER illuminate for 500ms when initialization and system registration are successful.
For S1420: (1) The MUTE key and the /SPEAKER key turn on and then go off. (2) The MUTE key flashes. (3) The MUTE
key stops flashing and then /SPEAKER key flashes. (4) The MESSAGE WAITING LED, LINE 1, LINE 2, CONF, MUTE
and /SPEAKER illuminate for 500ms when initialization and system registration are successful.
If the system registration fails, the /SPEAKER key blinks twice every second. To reset, disconnect the Cat-5 network cable
from the network wall jack with Power over Ethernet (PoE) and then reconnect.
•
CAUTION:
Use only the supplied Cat-5 network cable. Cat-5 network cable is not designed for use in any other IT devices. Misuse of Cat-5 network cable on
your other IT devices shall be prohibited. To order a replacement, call 1-888-907-2007.
32
Installation
SIP classic cordless 1-line/2-line - S1410/S1420
Handset battery installation
Install the battery as shown below.
1. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset.
2. Plug the battery connector securely into the socket inside the handset battery compartment.
3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
4. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
firmly push downward until all the tabs lock in the grooves. Then install the screw at the bottom of the handset.
1
2
3
4
FCC ID: EW780-H006-00
IC: 1135B-80H00700
FCC ID: EW780-H006-00
IC: 1135B-80H00700
FCC ID: EW780-H006-00
IC: 1135B-80H00700
BY 1021
BY 1021
FCC ID
1. Use a narrow object to open the screw cover and then remove the screw. Insert a 5 mm standard screwdriver in the provided
slot, then twist and lift to remove the handset cover. Do not detach the speaker wires between the handset cover and
the handset.
Screw
cover
2. Unplug the battery connector from the socket and then remove the battery from the handset battery compartment.
3. Follow Step 2 to Step 4 in Handset battery installation above to install a new battery.
CAUTIONS:
• There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342) or
replacement battery (BT266342). To order a replacement, call 1-888-907-2007.
• FCC ID is shown on the back of the cordless handset body after the handset cover is removed.
• Dispose of used batteries according to the information in The RBRC® seal on page 81.
Handset registration
Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless
handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and
you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets. When you already have
4 registered handsets, you can replace one of them by a new handset if any one of the 4 registered handsets is disconnected from
the base. For example, it is out of range, or its battery is removed or depleted. The previous registered handset is then deregistered
from the telephone base.
Register a handset to another telephone base
Any classic cordless 1-line handset can register to any classic cordless 1-line telephone base. Any classic cordless 2-line handset
can register to any classic cordless 2-line telephone base.
When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the
new telephone base.
Handset battery charging
The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the
cordless handset is charging on the telephone base or charging base. The battery is fully charged after 16 hours of continuous
charging. For best performance, keep the cordless handset in the telephone base or charging base when not in use.
33
Installation
Replace a handset battery
Installation
SIP classic cordless 1-line/2-line - S1410/S1420
Installation option - converting from desktop to wall mount position
This telephone can be adapted to desktop use or mount on a standard telephone wall plate.
To mount the telephone base on the wall:
1. Unplug the Cat-5 network cable from the network wall jack.
2. Remove the cordless handset from the telephone base cradle. On the telephone base, place a coin in the slit of the wall mount
clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the
telephone base. This protruding edge holds the cordless handset when the phone is mounted on the wall.
Protruding edge
3. Turn the telephone base over with the bottom side facing up. To remove the mounting bracket, press the tabs of the mounting
bracket in the direction indicated below to release and remove it from the telephone base.
Mounting
bracket
4. Rotate the mounting bracket. Insert the tabs of the mounting bracket into the middle grooves on the telephone base as shown
below. Then press the tabs and push the mounting bracket into the lower grooves on the telephone base until they lock securely.
Eyelets
5. Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
base down on both mounting studs until it locks into place.
6. Plug the Cat-5 network cable back in the network wall jack with Power over Ethernet (PoE). Then place the cordless handset on
the telephone base cradle.
34
Installation
SIP classic charging base - C3300
Charging base installation
The charging base can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
1. Turn the charging base over with the bottom side facing up. Connect the Cat-5 network cable into the RJ-45 LAN port on the
charging base.
RJ-45 LAN port
2. Insert the tabs of the mounting bracket into the upper grooves at the bottom of the charging base as shown below. Then tighten
the screw to affix the mounting bracket.
Installation option - converting from desktop to wall mount position
1. Unplug the Cat-5 network cable from the network wall jack.
2. Remove the cordless handset from the charging base cradle. On the charging base, place a coin in the slit of the wall mount clip
and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the charging
base. This protruding edge holds the cordless handset when the phone is mounted on the wall.
Protruding edge
3. Loosen the screw from the mounting bracket and remove the mounting bracket from the grooves of the charging base.
4. Rotate the mounting bracket. Insert the tabs of the mounting bracket into the lower grooves of the charging base. Then tighten
the screw to affix the mounting bracket.
Eyelets
5. Mount the charging base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide it down on both
mounting studs until it locks into place.
6. Plug the Cat-5 network cable back into the network wall jack with Power over Ethernet (PoE).
35
Installation
3. Plug the other end of the Cat-5 network cable into the network wall jack with Power over Ethernet (PoE).
Installation
SIP classic cordless 1-line/2-line accessory handset - C3400/C3500
Handset battery installation
Install the battery as shown below.
1. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset.
2. Plug the battery connector securely into the socket inside the handset battery compartment.
3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
4. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
firmly push downward until all the tabs lock in the grooves. Then install the screw at the bottom of the handset.
1
2
3
4
FCC ID: EW780-H006-00
IC: 1135B-80H00700
FCC ID: EW780-H006-00
IC: 1135B-80H00700
FCC ID: EW780-H006-00
IC: 1135B-80H00700
BY 1021
BY 1021
FCC ID
Replace a handset battery
1. Use a narrow object to pry open the screw cover and remove the screw. Insert a 5 mm standard screwdriver in the provided slot,
then twist and lift to remove the handset cover. Do not detach the speaker wires between the handset cover and the handset.
Screw
cover
2. Unplug the battery connector from the socket and then remove the battery from the handset battery compartment.
3. Follow the Step 2 to Step 4 in Handset battery installation above to install a new battery.
CAUTIONS:
• There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342) or
replacement battery (BT266342). To order a replacement, call 1-888-907-2007.
• FCC ID is shown on the back of the cordless handset body after the handset cover is removed.
• Dispose of used batteries according to the information in The RBRC® seal on page 81.
Handset registration
Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless
handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and
you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets. When you already have
4 registered handsets, you can replace one of them by a new handset if any one of the 4 registered handsets is disconnected from
the base. For example, it is out of range, or its battery is removed or depleted. The previous registered handset is then deregistered
from the telephone base.
Register a handset to another telephone base
Any classic cordless 1-line handset can register to any classic cordless 1-line telephone base. Any classic cordless 2-line handset
can register to any classic cordless 2-line telephone base.
When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the
new telephone base.
Handset battery charging
The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the
cordless handset is charging on the telephone base or charging base. The battery is fully charged after 16 hours of continuous
charging. For best performance, keep the cordless handset in the telephone base or charging base when not in use.
36
Installation
SIP contemporary trimstyle 1-line/2-line - S2310/S2320
Telephone base installation
The telephone can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
1. Turn the telephone base over with the bottom side facing up. Connect the Cat-5 network cable into the RJ-45 LAN port on the
telephone base and route the cord out from the top eyelet on the mounting bracket, then position the mounting bracket as shown.
RJ-45 LAN port
2. Insert the tabs into the upper grooves and tighten the screw to affix the mounting bracket in place.
3. Plug the Cat-5 network cable into the network wall jack with Power over Ethernet (PoE). Then connect the coiled handset cord to
the telephone base.
Network wall jack with Power over Ethernet (PoE)
CAUTION:
Use only the supplied Cat-5 network cable. Cat-5 network cable is not designed for use in any other IT devices. Misuse of Cat-5 network cable on
your other IT devices shall be prohibited. To order a replacement, call 1-888-907-2007.
37
Installation
Screw
Installation
SIP contemporary trimstyle 1-line/2-line - S2310/S2320
Installation option - converting from desktop to wall mount position
1. Unplug the Cat-5 network cable from the network wall jack.
2. Put the corded handset aside. On the telephone base, place a coin in the slit of the wall mount clip and rotate a half turn
(180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This
protruding edge holds the cordless handset when the phone is mounted on the wall.
Protruding edge
3. Loosen the screw from the mounting bracket and remove the mounting bracket from the grooves of the telephone base.
Screw
4. Rotate the mounting bracket. Insert the tabs of the mounting bracket into the lower grooves of telephone base. Then tighten the
screw to affix the mounting bracket.
Eyelets
5. Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
base down on both mounting studs until it locks into place.
6. Plug the Cat-5 network cable back into the network wall jack with Power over Ethernet (PoE). Then replace the handset on the
telephone base cradle.
NOTE: FCC ID is shown on the back of the corded handset body after the handset cover is removed.
38
Installation
SIP contemporary trimstyle 1-line/2-line - S2310-6VDC/S2320-6VDC
Telephone base installation
The telephone can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
1. Turn the telephone base over with the bottom side facing up. Route the small end of the power adapter cord out from the top
eyelet on the mounting bracket. Then connect it into the power jack at the bottom of the telephone base.
Power jack
2. Insert the tabs into the upper grooves and tighten the screw to affix the mounting bracket.
3. Plug the large end of the power adapter into the electrical outlet not controlled by a wall switch. Then connect the coiled handset
cord to the telephone base.
39
Installation
Screw
Installation
SIP contemporary trimstyle 1-line/2-line - S2310-6VDC/S2320-6VDC
Installation option - converting from desktop to wall mount position
1. Unplug the power adapter from the electrical outlet.
2. Put the corded handset aside. On its telephone base, place a coin in the slit of the wall mount clip and rotate a half turn
(180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This
protruding edge holds the cordless handset when the phone is mounted on the wall.
Protruding edge
3. Loosen the screw from the mounting bracket and remove the mounting bracket from the grooves of the telephone base.
Screw
4. Rotate the mounting bracket. Insert the tabs of the mounting bracket into the lower grooves of telephone base. Then tighten the
screw to affix the mounting bracket.
Eyelets
5. Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
base down on both mounting studs until it locks into place.
6. Plug the power adapter back into the electrical outlet. Then replace the handset on the telephone base cradle.
NOTE: FCC ID is shown on the back of the corded handset body after the handset cover is removed.
40
Installation
SIP contemporary trimstyle 1-line/2-line - S2310/S2310-6VDC/S2320/S2320-6VDC
Handset registration
An S2310/S2310-6VDC handset must be registered to an S2410/CTM-S2411 telephone base before use. An S2320/S2320-6VDC
handset must be registered to an S2420/CTM-S2421 telephone base before use.
To register an S2310/S2310-6VDC handset:
Place the corded handset on the S2410/CTM-S2411 telephone base cradle. Handset registration happens automatically the first
time a handset is placed on the S2410/CTM-S2411. When the registration process completes, the MESSAGE WAITING LED
flashes once and you hear 3 rising beeps as confirmation. Each S2410/CTM-S2411 accommodates up to 4 handsets. When
you already have 4 registered handsets, you can replace one of them by a new handset if any one of the 4 registered handsets
is disconnected from the S2410/CTM-S2411. For example, it is out of range, or its battery is removed or depleted. The previous
registered handset is then deregistered from the S2410/CTM-S2411.
To register an S2320/S2320-6VDC handset:
Place the corded handset on the S2420/CTM-S2421 telephone base cradle. Handset registration happens automatically the first
time a handset is placed on the S2420/CTM-S2421. When the registration process completes, the MESSAGE WAITING LED
flashes once and you hear 3 rising beeps as confirmation. Each S2420/CTM-S2421 accommodates up to 4 handsets. When
you already have 4 registered handsets, you can replace one of them by a new handset if any one of the 4 registered handsets
is disconnected from the S2420/CTM-S2421. For example, it is out of range, or its battery is removed or depleted. The previous
registered handset is then deregistered from the S2420/CTM-S2421.
Register a handset to another telephone base
When a registered handset is idle, place it on another telephone base. This handset automatically registers to the new telephone base.
41
Installation
Any S2310/S2310-6VDC handset can register to any S2410/CTM-S2411 telephone base before use. Any S2320/S2320-6VDC
handset can register to any S2420/CTM-S2421 telephone base before use.
Installation
SIP contemporary cordless 1-line/2-line - S2410/CTM-S2411/S2420/CTM-S2421
Telephone base installation
This telephone can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
1. Turn the telephone base over with the bottom side facing up. Insert the lower tabs of the mounting bracket into the lower
grooves of the telephone base. Press the upper tabs of the mounting bracket and then push into the center of the telephone
base until it locks into place.
2. Plug the Cat-5 network cable into the RJ-45 LAN port on the telephone base and the network wall jack with Power over
Ethernet (PoE).
Network wall jack with Power over Ethernet (PoE)
Cat-5 network cable
RJ-45 LAN port
3. Once installed, the telephone begins a four-step initialization and system registration process.
•
For S2410/CTM-S2411: (1) The MUTE key and the /SPEAKER key turn on and then go off. (2) The MUTE key flashes.
(3) The MUTE key stops flashing and then the /SPEAKER key flashes. (4) The MESSAGE WAITING LED, LINE, MUTE
and /SPEAKER illuminate for 500ms when initialization and system registration are successful.
For S2420/CTM-S2421: (1) The MUTE key and the /SPEAKER key turn on and then go off. (2) The MUTE key flashes.
(3) The MUTE key stops flashing and then the /SPEAKER key flashes. (4) The MESSAGE WAITING LED, LINE 1,
LINE 2, CONF, MUTE and /SPEAKER illuminate for 500ms when initialization and system registration are successful.
If the system registration fails, the /SPEAKER key blinks twice every second. To reset, disconnect the Cat-5 network cable
from the network wall jack with Power over Ethernet (PoE) and then reconnect.
•
CAUTION:
Use only the supplied Cat-5 network cable. Cat-5 network cable is not designed for use in any other IT devices. Misuse of Cat-5 network cable on
your other IT devices shall be prohibited. To order a replacement, call 1-888-907-2007.
42
Installation
SIP contemporary cordless 1-line/2-line - S2410/CTM-S2411/S2420/CTM-S2421
Installation option - converting from desktop to wall mount position
To mount the telephone base on the wall:
1. Unplug the Cat-5 network cable from the network wall jack.
2. Remove the cordless handset from the telephone base if it is cradled in the telephone base. On the telephone base, place a coin
in the slit of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards
the upper edge of the telephone base. This protruding edge holds the handset when the phone is mounted on the wall.
Protruding edge
Mounting
bracket
4. Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone
base down on both mounting studs until it locks into place.
Eyelets
5. Plug the Cat-5 network cable back into the network wall jack with Power over Ethernet (PoE). Then replace the cordless
handset on the telephone base cradle.
43
Installation
3. Turn the telephone base over with the bottom side facing up. To remove the mounting bracket, firmly press down the tabs on the
mounting bracket and pull them out from the grooves on the telephone base.
Installation
SIP contemporary cordless 1-line/2-line - S2410/S2420
Handset battery installation
Install the battery as shown below.
1. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset.
2. Plug the battery connector securely into the socket inside the handset battery compartment.
3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
4. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
firmly push downward until all the tabs lock in the grooves. Then install the screw at the bottom of the handset.
1
2
3
4
BY 1021
BY 1021
FCC ID
Replace a handset battery
1. Use a 5 mm standard screwdriver to open the screw cover and remove the screw. Insert the screwdriver in the provided slot and
then twist and lift to open the bottom part.
Screw
cover
2. Use your thumb to slide along the sides of the handset carefully to release the tabs on the handset cover from the slots on the
sides of the handset. Then gently detach the handset cover from the handset.
Do not detach the speaker wires between the handset cover and the handset.
3. Unplug the battery connector from the socket and then remove the battery from the handset battery compartment.
4. Follow Step 2 to Step 4 in Handset battery installation above to install a new battery.
CAUTIONS:
• There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342)
or replacement battery (BT266342). To order a replacement, call 1-888-907-2007.
• FCC ID is shown on the back of the cordless handset body after the handset cover is removed.
• Dispose of used batteries according to the information in The RBRC® seal on page 81.
44
Installation
SIP contemporary cordless 1-line/2-line - S2410/S2420
Handset registration
Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless
handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and
you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets. When you already have
4 registered handsets, you can replace one of them by a new handset if any one of the 4 registered handsets is disconnected from
the base. For example, it is out of range, or its battery is removed or depleted. The previous registered handset is then deregistered
from the telephone base.
Register a handset to another telephone base
Any contemporary cordless 1-line handset can register to any contemporary cordless 1-line telephone base. Any contemporary
cordless 2-line handset can register to any contemporary cordless 2-line telephone base.
When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the
new telephone base.
Handset battery charging
The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the
cordless handset is charging on the telephone base, charging base or charging stand. The battery is fully charged after 16 hours
of continuous charging. For best performance, keep the cordless handset in the telephone base, charging base or charging stand
when not in use.
Installation
45
Installation
SIP contemporary cordless 1-line/2-line - CTM-S2411/CTM-S2421
Handset battery installation
Install the battery as shown below.
1. Plug the battery connector securely into the socket inside the handset battery compartment.
2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
3. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
firmly push downward until all the tabs lock in the grooves. Then install the screws at both ends of the handset.
1
2
3
BY 1021
BY 1021
FCC ID
Replace a handset battery
1. Use a 5 mm standard screwdriver to open the screw cover and remove the screw.
2. Insert the screwdriver in the provided slot and then twist and lift to open the bottom part.
Screw
cover
-OROpen the bottom part manually at the recessed area to avoid scratching the plastic.
Recessed area
3. Use your thumb to slide along the sides of the handset carefully to release the tabs on the handset cover from the slots on the
sides of the handset. Then gently detach the handset cover from the handset.
4. Unplug the battery connector from the socket and then remove the battery from the handset battery compartment.
5. Follow Step 2 to Step 4 in Handset battery installation above to install a new battery.
BY 1021
CAUTIONS:
• There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342)
or replacement battery (BT266342). To order a replacement, call 1-888-907-2007.
• FCC ID is shown on the back of the cordless handset body after the handset cover is removed.
• Dispose of used batteries according to the information in The RBRC® seal on page 81.
46
Installation
SIP contemporary cordless 1-line/2-line - CTM-S2411/CTM-S2421
Handset registration
Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless
handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and
you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets. When you already have
4 registered handsets, you can replace one of them by a new handset if any one of the 4 registered handsets is disconnected from
the base. For example, it is out of range, or its battery is removed or depleted. The previous registered handset is then deregistered
from the telephone base.
Register a handset to another telephone base
Any contemporary cordless 1-line handset can register to any contemporary cordless 1-line telephone base. Any contemporary
cordless 2-line handset can register to any contemporary cordless 2-line telephone base.
When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the
new telephone base.
Handset battery charging
The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the
cordless handset is charging on the telephone base, charging base or charging stand. The battery is fully charged after 16 hours
of continuous charging. For best performance, keep the cordless handset in the telephone base, charging base or charging stand
when not in use.
Installation
47
Installation
SIP contemporary cordless 1-line/2-line accessory Petite - CTM-S241P/CTM-S242P
Accessory Petite installation
The telephone can be adapted to desktop use or mounted on a standard telephone wall plate.
Installation option - desktop position
1. Turn the accessory Petite over with the bottom side facing up. Connect the small end of the power adapter cord to the
accessory Petite.
Power jack
2. Position the mounting bracket as shown. Insert the two small tabs of the mounting bracket into the lower slots on the accessory
Petite. Then press the large tab on the mounting bracket and firmly push it into the upper groove on the accessory Petite.
3. Install the accessory Petite as shown below. Then connect the coiled handset cord to the accessory Petite.
Electrical outlet not
controlled by a wall switch
Power adapter
Power cord
48
Installation
SIP contemporary cordless 1-line/2-line accessory Petite - CTM-S241P/CTM-S242P
Installation option - converting from desktop to wall mount position
To mount the accessory Petite on the wall:
1. Set aside the handset. On the accessory Petite cradle, place a coin in the slit of the wall mount clip and rotate a half turn
(180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the accessory Petite. This
protruding edge holds the corded handset when the phone is mounted on the wall.
Protruding edge
2. Press the large tab on the mounting bracket to remove it from the upper groove on the accessory Petite.
4. Mount the accessory Petite on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the
accessory Petite down on both mounting studs until it locks into place. Place the handset on the accessory Petite cradle.
49
Installation
3. Turn the mounting bracket upside down. Insert the small tabs on the mounting bracket into the upper slots on the accessory
Petite. Then press the large tab on the mounting bracket and firmly push it into the lower groove on the accessory Petite.
Installation
SIP contemporary cordless 1-line/2-line accessory Petite - CTM-S241P/CTM-S242P
Accessory Petite registration
A CTM-S241P accessory Petite must be registered to a S2410/CTM-S2411 telephone base before use. A CTM-S242P accessory
Petite must be registered to a S2420/CTM-S2421 telephone base before use.
To register a CTM-S241P accessory Petite:
Place the SIP cordless 1-line accessory Petite CTM-S241P on the S2410/CTM-S2411 telephone base cradle. Handset registration
happens automatically the first time a handset is placed on the S2410/CTM-S2411. When the registration process completes, the
MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation. Each S2410/CTM-S2411 accommodates
up to 4 handsets or accessory Petite phones. When you already have 4 registered handsets or accessory Petite phones, you
can replace one of them by a new handset or accessory Petite phone if any one of the 4 registered handsets or accessory Petite
phones is disconnected from the S2410/CTM-S2411. For example, it is out of range, or its battery is removed or depleted. The
previous registered handset or accessory Petite phone is then deregistered from the S2410/CTM-S2411.
To register a CTM-S242P accessory Petite:
Place the SIP cordless 2-line accessory Petite CTM-S242P on the S2420/CTM-S2421 telephone base cradle. Handset registration
happens automatically the first time a handset is placed on the S2420/CTM-S2421. When the registration process completes, the
MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation. Each S2420/CTM-S2421 accommodates
up to 4 handsets or accessory Petite phones. When you already have 4 registered handsets or accessory Petite phones, you
can replace one of them by a new handset or accessory Petite phone if any one of the 4 registered handsets or accessory Petite
phones is disconnected from the S2420/CTM-S2421. For example, it is out of range, or its battery is removed or depleted. The
previous registered handset or accessory Petite phone is then deregistered from the S2420/CTM-S2421.
Accessory Petite deregistration
When a registered accessory Petite is idle, press *331734# and then press HOLD. You hear 3 rising beeps as confirmation when
the deregistration process completes.
Register an accessory Petite to another telephone base
Any SIP cordless 1-line accessory Petite CTM-S241P can register to any S2410/CTM-S2411 telephone base. Any SIP cordless
2-line accessory Petite CTM-S242P can register to any S2420/CTM-S2421 telephone base.
50
Installation
SIP contemporary charging base - C4300
Charging base installation
The charging base can be adapted to desktop use or mount on a standard telephone wall plate.
Installation option - desktop position
1. Turn the charging base over with the bottom side facing up. Connect the Cat-5 network cable into the RJ-45 LAN port on the
charging base and route the cord out from the top eyelet on the mounting bracket, then position the mounting bracket as shown.
RJ-45 LAN port
2. Insert the tabs of the mounting bracket as the direction shown below. Then tighten the screw to affix the mounting bracket.
3. Plug the Cat-5 network cable into the network wall jack with Power over Ethernet (PoE).
Installation option - converting from desktop to wall mount position
1. Unplug the Cat-5 network cable from the network wall jack.
2. Remove the cordless handset from the charging base if it is cradled in the charging base. On the charging base, place a coin in the slit
of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge
of the charging base. This protruding edge holds the cordless handset when the phone is mounted on the wall.
Protruding edge
3. Loosen the screw from the mounting bracket and remove the mounting bracket from the grooves of the charging base.
Screw
4. Rotate the mounting bracket. Insert the tabs of the mounting bracket into the lower grooves of the charging base. Then tighten
the screw to affix the mounting bracket.
Eyelets
5. Mount the charging base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide it down on both
mounting studs until it locks into place.
6. Plug the Cat-5 network cable back into the network wall jack with Power over Ethernet (PoE).
51
Installation
Screw
Installation
SIP contemporary charging stand - C4310
Charging stand installation
The charging stand is designed for desktop use only. Install the charging stand as shown below.
Network wall jack with
Power over Ethernet (PoE)
Cat-5 network cable
52
Installation
SIP contemporary cordless 1-line/2-line accessory handset - C4400/C4500/
CTM-S241HS/CTM-S242HS
Handset battery installation
Install the battery as shown below.
1. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset.
2. Plug the battery connector securely into the socket inside the handset battery compartment.
3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
4. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
firmly push downward until all the tabs lock in the grooves. Then install the screw at the bottom of the handset.
1
2
3
4
Replace a handset battery
1. Use a 5 mm standard screwdriver to open the screw cover and remove the screw. Insert the screwdriver in the provided slot and
then twist and lift to open the bottom part.
Screw
cover
2. Use your thumb to slide along the sides of the handset carefully to release the tabs on the handset cover from the slots on the
sides of the handset. Then gently detach the handset cover from the handset.
Do not detach the speaker wires between the handset cover and the handset.
3. Unplug the battery connector from the socket and then remove the battery from the handset battery compartment.
4. Follow Step 2 to Step 4 in Handset battery installation above to install a new battery.
CAUTIONS:
• There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342) or
replacement battery (BT266342). To order a replacement, call 1-888-907-2007.
• FCC ID is shown on the back of the cordless handset body after the handset cover is removed.
• Dispose of used batteries according to the information in The RBRC® seal on page 81.
53
Installation
BY 1021
BY 1021
FCC ID
Installation
SIP contemporary cordless 1-line/2-line accessory handset - C4400/C4500/
CTM-S241HS/CTM-S242HS
Handset registration
Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless
handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and
you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets. When you already have
4 registered handsets, you can replace one of them by a new handset if any one of the 4 registered handsets is disconnected from
the base. For example, it is out of range, or its battery is removed or depleted. The previous registered handset is then deregistered
from the telephone base.
Register a handset to another telephone base
Any contemporary cordless 1-line handset can register to any contemporary cordless 1-line telephone base. Any contemporary
cordless 2-line handset can register to any contemporary cordless 2-line telephone base.
When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the
new telephone base.
Handset battery charging
The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the
cordless handset is charging on the telephone base, charging base or charging stand. The battery is fully charged after 16 hours
of continuous charging. For best performance, keep the cordless handset in the telephone base, charging base or charging stand
when not in use.
54
Installation
SIP contemporary cordless 1-line/2-line accessory handset - CTM-C4401/CTM-C4501/
CTM-S241SD/CTM-S242SD
Handset battery installation
Install the battery as shown below.
1. Plug the battery connector securely into the socket inside the handset battery compartment.
2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.
3. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then
firmly push downward until all the tabs lock in the grooves. Then install the screws at both ends of the handset.
1
2
3
BY 1021
BY 1021
FCC ID
Installation
Replace a handset battery
1. Use a 5 mm standard screwdriver to open the screw cover and remove the screw.
2. Insert the screwdriver in the provided slot and then twist and lift to open the bottom part.
Screw
cover
-OROpen the bottom part manually at the recessed area to avoid scratching the plastic.
Recessed area
3. Use your thumb to slide along the sides of the handset carefully to release the tabs on the handset cover from the slots on the
sides of the handset. Then gently detach the handset cover from the handset.
4. Unplug the battery connector from the socket and then remove the battery from the handset battery compartment.
5. Follow Step 2 to Step 4 in Handset battery installation above to install a new battery.
BY 1021
CAUTIONS:
• There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery (BT264392/BT266342)
or replacement battery (BT266342). To order a replacement, call 1-888-907-2007.
• FCC ID is shown on the back of the cordless handset body after the handset cover is removed.
• Dispose of used batteries according to the information in The RBRC® seal on page 81.
55
Installation
SIP contemporary cordless 1-line/2-line accessory handset - CTM-C4401/CTM-C4501/
CTM-S241SD/CTM-S242SD
Handset registration
Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless
handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and
you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets. When you already have
4 registered handsets, you can replace one of them by a new handset if any one of the 4 registered handsets is disconnected from
the base. For example, it is out of range, or its battery is removed or depleted. The previous registered handset is then deregistered
from the telephone base.
Register a handset to another telephone base
Any contemporary cordless 1-line handset can register to any contemporary cordless 1-line telephone base. Any contemporary
cordless 2-line handset can register to any contemporary cordless 2-line telephone base.
When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the
new telephone base.
Handset battery charging
The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the
cordless handset is charging on the telephone base, charging base or charging stand. The battery is fully charged after 16 hours
of continuous charging. For best performance, keep the cordless handset in the telephone base, charging base or charging stand
when not in use.
56
Telephone settings
SIP classic trimstyle - S1310/S1320
SIP classic cordless 1-line/2-line - S1410/S1420
SIP contemporary trimstyle - S2310/S2310-6VDC/S2320/S2320-6VDC
SIP contemporary cordless 1-line/2-line - S2410/CTM-S2411/S2420/CTM-S2421
SIP contemporary cordless 1-line/2-line accessory Petite - CTM-S241P/CTM-S242P
All telephone settings are programmed through the administrative web portal.
Please refer to the SIP Phone Configuration Guide for details.
Telephone settings
57
Telephone operation
SIP classic trimstyle 1-line - S1310
Receive a call
When there is an incoming call, the telephone rings and the TALK key flashes.
To answer a call:
Press TALK or /SPEAKER. The TALK key illuminates when the phone line is in use. The
speakerphone mode.
/SPEAKER key illuminates when in
Place a call
Press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number. The TALK key illuminates when the phone
line is in use. The /SPEAKER key illuminates when in speakerphone mode.
End a call
Press OFF or place the handset back in the telephone base. The call ends when all handsets hang up.
Share a call
During a call, another handset can join the call by pressing TALK or
/SPEAKER.
Speakerphone
During a call, press
/SPEAKER to switch between speakerphone mode and handset earpiece mode.
Redial
The last dialed number on the handset is stored for 15 minutes.
To redial the last dialed number:
Press TALK or /SPEAKER to listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the handset.
To adjust the listening volume:
During a call, press +/VOLUME/- on it to adjust the listening volume. The next call returns to the default listening volume.
Call waiting
1. When you hear a call waiting tone during a call, press FLASH to put the current call on hold and take the new incoming call.
2. Press FLASH at any time to switch back and forth between calls.
Message waiting indicator
When a voice message is received, the MESSAGE WAITING LEDs on the main telephone base and handsets flash.
Mute
To mute the microphone:
1. During a call, press MUTE. The MUTE light turns on when the mute function is turned on. You can hear the party on the other
end but they cannot hear you.
2. Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
To place a call on hold:
1. During a call, press HOLD. The TALK key flashes when the call is on hold.
2. Press TALK or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
58
Telephone operation
SIP classic trimstyle 2-line - S1320
Receive a call
When there is an incoming call, the telephone rings and the corresponding line key flashes.
To answer a call:
Press the flashing line key, or press /SPEAKER to pick up the ringing line. The respective line key illuminates when the phone
line is in use. The /SPEAKER key illuminates when in speakerphone mode.
Place a call
Press LINE 1, LINE 2 or /SPEAKER to listen for a dial tone and then dial the desired number. The respective line key illuminates
when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
End a call
Press OFF or place the handset back in the telephone base. The call ends when all handsets hang up.
Share a call
During a call on line 1 or line 2, another handset can join the call by pressing the respective line key or
/SPEAKER.
Speakerphone
During a call, press /SPEAKER to switch between speakerphone mode and handset earpiece mode.
When the telephone is idle, press /SPEAKER. The first available line is selected, starting with line 1.
Redial
The last dialed number is stored for 15 minutes.
To redial the last dialed number:
Press LINE 1, LINE 2 or /SPEAKER to listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the handset.
To adjust the listening volume:
During a call on the handset, press +/VOLUME/- on it to adjust the listening volume. The next call returns to the default listening volume.
Call waiting
Message waiting indicator (only for line 1)
When a voice message is received, the MESSAGE WAITING LEDs on the main telephone base and handsets flash.
Mute
To mute the microphone:
1. During a call, press MUTE. The MUTE light turns on when the mute function is turned on. You can hear the party on the other
end but they cannot hear you.
2. Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
To place a call on hold:
1. During a call, press HOLD. The corresponding line key flashes when the call is on hold.
2. Press the flashing line key or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on
hold duration. When both lines are on hold, press /SPEAKER only releases the call from hold on line 1.
59
Telephone operation
Call waiting supports 2-line phones configured as single SIP account only. To change the SIP account settings, refer to the
SIP Phone Configuration Guide for details.
1. When you hear a call waiting tone during a call, press the corresponding line key to put the current call on hold and take the new
incoming call.
2. Press the corresponding line key at any time to switch back and forth between calls.
Telephone operation
SIP classic trimstyle 2-line - S1320
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
1. Place a call to the first party.
2. Press HOLD to place the first party on hold.
3. Place a second call on the other line.
4. Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To end a conference call:
• Press OFF on the handset, or place the handset back in the telephone base.
• When there is more than one handset on the conference call, the call ends when all handsets hang up.
60
Telephone operation
SIP classic cordless 1-line - S1410
Using the cordless handset and the telephone base
The cordless handset and the telephone base speakerphone cannot be used on the same call. However, calls can be switched
between the corded handset and the telephone base speakerphone.
When the cordless handset or the telephone base is in use, the TALK key on the cordless handset and the LINE key on the
telephone base illuminate.
Receive a call
When there is an incoming call, the telephone rings, the LINE key and the MESSAGE WAITING LED on the telephone base flash,
and the TALK key on the cordless handset flashes.
To answer a call using the cordless handset while it is not on the telephone base or charging base:
On the cordless handset, press TALK or /SPEAKER. The TALK key illuminates when the phone line is in use. The
key illuminates when in speakerphone mode.
/SPEAKER
To answer a call using the cordless handset while it is cradled on the telephone base or charging base:
Lift the cordless handset from the telephone base or charging base. The TALK key illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
To answer a call using the telephone base:
On the telephone base, press LINE or /SPEAKER. The LINE key illuminates when the phone line is in use. The
key illuminates when in speakerphone mode.
/SPEAKER
Place a call
To place a call using the cordless handset:
On the cordless handset, press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number. The TALK key
illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
To place a call using the telephone base:
On the telephone base, press LINE or /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial
key to dial a programmed number. The LINE key illuminates when the phone line is in use. The /SPEAKER key illuminates when in use.
End a call
To end a call when using the cordless handset:
Press OFF on the cordless handset, or place it in the telephone base or charging base. The call ends when all handsets hang up.
To end a call when using the telephone base:
Press LINE or /SPEAKER.
Switch a call between the cordless handset and the telephone base speakerphone
•
•
To switch a call from the cordless handset to the telephone base speakerphone, press LINE or /SPEAKER on the telephone base.
To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle, press TALK or /SPEAKER on the cordless handset.
To switch a call from the telephone base speakerphone to the cordless handset which is cradled on the telephone base, lift the
cordless handset from the telephone base.
Share a call
During a call, another handset can join the call by pressing TALK or
/SPEAKER.
Handset speakerphone
During a call, press
/SPEAKER on the cordless handset to switch between speakerphone mode and handset earpiece mode.
Redial
The last dialed number on the cordless handset or the telephone base is stored for 15 minutes.
To redial the last dialed number from the cordless handset:
Press TALK or /SPEAKER to listen for a dial tone. Then press REDIAL.
To redial the last dialed number from the telephone base:
Press LINE or /SPEAKER to listen for a dial tone. Then press REDIAL.
61
Telephone operation
•
Telephone operation
SIP classic cordless 1-line - S1410
Volume
Listening volume can be adjusted on the cordless handset and the telephone base.
To adjust the listening volume:
• During a call on the cordless handset, press +/VOLUME/- on it to adjust the listening volume. The next call returns to the default
listening volume.
• During a call on the telephone base, press +/- VOLUME on it to adjust the listening volume. The next call returns to the default
listening volume.
Ringer volume of the telephone base can be adjusted.
To adjust the ringer volume of the telephone base:
When the telephone base is idle, press +/- VOLUME on it to adjust the ringer volume.
Call waiting
1. When you hear a call waiting tone during a call, press FLASH to put your current call on hold and take the new incoming call.
2. Press FLASH at any time to switch back and forth between calls.
Message waiting indicator
When a voice message is received, the MESSAGE WAITING LEDs on the telephone base and handset flash.
Mute
To mute the microphone:
1. During a call, press MUTE. The MUTE light turns on when the mute function is turned on. You can hear the party on the other
end but they cannot hear you.
2. Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
To place a call on hold on the cordless handset:
1. During a call, press HOLD on the cordless handset. The TALK key on the cordless handset and the LINE key on the telephone
base flash when the call is on hold.
2. Press TALK or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
To place a call on hold on the telephone base:
1. During a call, press HOLD on the telephone base. The LINE key on the telephone base and the TALK key on the cordless
handset flash when the call is on hold.
2. Press LINE or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
Find handset
Use this feature to find all registered cordless handsets.
To start paging:
Press
/FIND HANDSET on the telephone base when the phone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging:
• Press /FIND HANDSET again on the telephone base.
-OR• Press any key on the cordless handset to stop the paging tone.
Computer port
You can route your computer through the COMPUTER port (RJ-45) on the side of the telephone base to get Internet access.
USB port
The
port on the side of the telephone base can be used for charging devices (up to 500mA @ 5V). Charging will be suspended
when there is an incoming call or the telephone is in use.
62
Telephone operation
SIP classic cordless 2-line - S1420
Using the cordless handset and the telephone base
The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the
cordless handset and the telephone base speakerphone.
When the cordless handset or the telephone base is in use, the corresponding line keys on the cordless handset and the telephone
base illuminate.
Receive a call
When there is an incoming call, the telephone rings. The respective line key and the MESSAGE WAITING LED on the telephone
base flash, and the respective line key on the cordless handset flashes.
To answer a call using the cordless handset while it is not on the telephone base or charging base:
On the cordless handset, press the flashing line key, or /SPEAKER to pick up the ringing line. The respective line key illuminates
when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
To answer a call using the cordless handset while it is cradled on the telephone base or charging base:
Pick up the cordless handset from the telephone base or charging base. It automatically connects to the ringing line. The respective
line key illuminates when the phone line is in use.
To answer a call using the telephone base:
On the telephone base, press the flashing line key, or /SPEAKER to pick up the ringing line. The respective line key illuminates
when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
Place a call
To place a call using the cordless handset:
On the cordless handset, press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number. The
respective line key illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
To place a call using the telephone base:
On the telephone base, press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number, or press
a Speed Dial key to dial a programmed number. The line key illuminates when the phone line is in use. The /SPEAKER key
illuminates when in speakerphone mode.
End a call
To end a call when using the cordless handset:
Press OFF on the cordless handset or place it in the telephone base or charging base. The call ends when all handsets hang up.
To end a call when using the telephone base:
Press /SPEAKER or the respective line key on the telephone base.
Switch a call between the cordless handset and the telephone base speakerphone
•
•
To switch a call from the cordless handset to the telephone base speakerphone, press the respective line key or /SPEAKER
on the telephone base.
To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle, press the respective line key or /SPEAKER on the cordless handset.
To switch a call from the telephone base speakerphone to the cordless handset which is cradled on the telephone base, lift the
cordless handset from the telephone base.
Share a call
During a call on line 1 or line 2, another handset can join the call by pressing the respective line key or
Handset speakerphone
During a call on the cordless handset, press
handset earpiece mode.
Speakerphone
When the telephone is idle, press
starting with line 1.
/SPEAKER.
/SPEAKER on the cordless handset to switch between speakerphone mode and
/SPEAKER on the cordless handset or the telephone base. The first available line is selected,
63
Telephone operation
•
Telephone operation
SIP classic cordless 2-line - S1420
Redial
The last dialed number on the cordless handset or the telephone base is stored for 15 minutes.
To redial the last dialed number from the handset or the telephone base:
Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the cordless handset and the telephone base.
To adjust the listening volume:
• During a call on the cordless handset, press +/VOLUME/- on it to adjust the listening volume. The next call returns to the default listening volume.
• During a call on the telephone base, press +/- VOLUME on it to adjust the listening volume. The next call returns to the default
listening volume.
Ringer volume of the telephone base can be adjusted.
To adjust the ringer volume of the telephone base:
When the telephone base is idle, press +/- VOLUME on it to adjust the ringer volume.
Call waiting
Call waiting supports 2-line phones configured as single SIP account only. To change the SIP account settings, refer to the
SIP Phone Configuration Guide for details.
1. When you hear a call waiting tone during a call, press the corresponding line key to put the current call on hold and take the new
incoming call.
2. Press the corresponding line key at any time to switch back and forth between calls.
Message waiting indicator (only for line 1)
When a voice message is received, the MESSAGE WAITING LEDs on the telephone base and handset flash.
Mute
To mute the microphone:
1. During a call, press MUTE on the cordless handset or the telephone base. The MUTE lights turns off when the mute function is
turned on. You can hear the party on the other end but they cannot hear you.
2. Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
To place a call on hold:
1. During a call, press HOLD on the cordless handset or the telephone base. The corresponding line key flashes when the call is
on hold.
2. Press the flashing line key or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on
hold duration. When both lines are on hold, press /SPEAKER only releases the call from hold on line 1.
64
Telephone operation
SIP classic cordless 2-line - S1420
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
1. Place a call to the first party.
2. Press HOLD to place the first party on hold.
3. Place a second call on the other line.
4. Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To switch a conference call from the telephone base to the cordless handset:
• During a conference call on the telephone base, press /SPEAKER or CONF on the cordless handset.
• During a conference call on the telephone base, press HOLD on the telephone base and then press CONF on the cordless handset.
To switch a conference call from the cordless handset to the telephone base:
• During a conference call on the cordless handset, press /SPEAKER or CONF on the telephone base.
• During a conference call on the cordless handset, press HOLD on the cordless handset and then press CONF on the
telephone base.
To end a conference call:
• When the conference call is in speakerphone mode, press CONF or /SPEAKER to end.
• When the conference call is in handset earpiece mode, press OFF on the cordless handset or place the cordless handset back
in the telephone base to end.
• When there is more than one handset on the conference call, the call ends when all telephones hang up.
Find handset
Use this feature to find all registered cordless handsets.
To start paging:
Press /FIND HANDSET on the telephone base when the phone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging:
• Press /FIND HANDSET again on the telephone base.
-OR• Press any key on the cordless handset to stop the paging tone.
USB port
The
port on the side of the telephone base can be used for charging devices (up to 500mA @ 5V). Charging will be suspended
when there is an incoming call or the telephone is in use.
65
Telephone operation
Computer port
You can route your computer through the COMPUTER port (RJ-45) on the side of the telephone base to get Internet access.
Telephone operation
SIP contemporary trimstyle 1-line - S2310/S2310-6VDC
Receive a call
When there is an incoming call, the telephone rings and the TALK key flashes.
To answer a call:
Press TALK or /SPEAKER. The TALK key illuminates when the phone line is in use. The
speakerphone mode.
/SPEAKER key illuminates when in Place a call
Press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number. The TALK key illuminates when the phone
line is in use. The /SPEAKER key illuminates when in speakerphone mode.
End a call
Press OFF or place the handset back in its telephone base. The call ends when all handsets hang up.
Share a call
During a call, another handset can join the call by pressing TALK or
/SPEAKER.
Speakerphone
During a call, press
/SPEAKER to switch between speakerphone mode and handset earpiece mode.
Redial
The last dialed number on the handset is stored for 15 minutes.
To redial the last dialed number:
Press TALK or /SPEAKER to listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the handset.
To adjust the listening volume:
During a call, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default listening volume.
Call waiting
1. When you hear a call waiting tone during a call, press FLASH to put the current call on hold and take the new incoming call.
2. Press FLASH at any time to switch back and forth between calls.
Message waiting indicator
When a voice message is received, the MESSAGE WAITING LEDs on the main telephone base and handsets flash.
Mute
To mute the microphone:
1. During a call, press MUTE. The MUTE light turns on when the mute function is turned on. You can hear the party on the other
end but they cannot hear you.
2. Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
To place a call on hold:
1. During a call, press HOLD. The TALK key flashes when the call is on hold.
2. Press TALK or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
66
Telephone operation
SIP contemporary trimstyle 1-line - S2310/S2310-6VDC
Intercom
Use this feature for conversations between two handsets.
To initiate an intercom call:
• Press INTERCOM when the handset is not in use. It beeps and the INTERCOM key flashes. All destination cordless handsets and
the main telephone base ring. The INTERCOM keys on other cordless handsets and INT key on the main telephone base flash.
To initiate an intercom call during a call:
• During a call, press HOLD to put the current call on hold. Then press INTERCOM. It beeps and the INTERCOM key flashes. All
destination cordless handsets and the main telephone base ring. The INTERCOM keys on other cordless handsets and INT key
on the main telephone base flash.
To answer an intercom call:
Press INTERCOM on the handset.
To answer an incoming call during an intercom call:
Press TALK on the handset. The intercom call ends automatically.
To end an intercom call:
Press OFF or place the handset back in its telephone base.
Telephone operation
67
Telephone operation
SIP contemporary trimstyle 2-line - S2320/S2320-6VDC
Receive a call
When there is an incoming call, the telephone rings and the corresponding line key flashes.
To answer a call:
Press the flashing line key, or press /SPEAKER to pick up the ringing line. The respective line key illuminates when the phone line
is in use. The /SPEAKER key illuminates when in speakerphone mode.
Place a call
Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number. The respective line key illuminates
when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
End a call
Press OFF or place the handset back in the telephone base. The call ends when all handsets hang up.
Share a call
During a call on line 1 or line 2, another handset can join the call by pressing the respective line key or
/SPEAKER.
Speakerphone
During a call, press /SPEAKER to switch between speakerphone mode and handset earpiece mode.
When the telephone is idle, press /SPEAKER. The first available line is selected, starting with line 1.
Redial
The last dialed number is stored for 15 minutes.
To redial the last dialed number:
Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the handset.
To adjust the listening volume:
During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default listening volume.
Call waiting
Call waiting supports 2-line phones configured as single SIP account only. To change the SIP account settings, refer to the
SIP Phone Configuration Guide for details.
1. When you hear a call waiting tone during a call, press the corresponding line key to put the current call on hold and take the new
incoming call.
2. Press the corresponding line key at any time to switch back and forth between calls.
Message waiting indicator (only for line 1)
When a voice message is received, the MESSAGE WAITING LEDs on the main telephone base and handsets flash.
Mute
To mute the microphone:
1. During a call, press MUTE. The MUTE light turns on when the mute function is turned on. You can hear the party on the other
end but they cannot hear you.
2. Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
To place a call on hold:
1. During a call, press HOLD. The corresponding line key flashes when the call is on hold.
2. Press the flashing line key or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on
hold duration. When both lines are on hold, press /SPEAKER only releases the call from hold on line 1.
68
Telephone operation
SIP contemporary trimstyle 2-line - S2320/S2320-6VDC
Intercom
Use this feature for conversations between two handsets.
To initiate an intercom call:
• Press INTERCOM when the handset is not in use. It beeps and the INTERCOM key flashes. All destination cordless handsets and
the main telephone base ring. The INTERCOM keys on the cordless handsets and INT key on the main telephone base flash.
To initiate an intercom call during a call:
• During a call, press HOLD to put the current call on hold. Then press INTERCOM. It beeps and the INTERCOM key flashes. All
destination cordless handsets and the main telephone base ring. The INTERCOM keys on the cordless handsets and INT key on
the main telephone base flash.
To answer an intercom call:
Press INTERCOM on the handset.
To answer an incoming call during an intercom call:
Press the flashing line key on the handset. The intercom call ends automatically.
To end an intercom call:
Press OFF or place the handset back in its telephone base.
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
1. Place a call to the first party.
2. Press HOLD to place the first party on hold.
3. Place a second call on the other line.
4. Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To end a conference call:
• Press OFF on the handset.
• Place the handset back in its telephone base.
• When there is more than one handset on the conference call, the call ends when all handsets hang up.
Telephone operation
69
Telephone operation
SIP contemporary cordless 1-line - S2410/CTM-S2411
Using the cordless handset and the telephone base
The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the
cordless handset and the telephone base speakerphone.
When the cordless handset or the telephone base is in use, the TALK key on the cordless handset and the LINE key on the
telephone base illuminate.
Receive a call
When there is an incoming call, the telephone rings. The LINE key and the MESSAGE WAITING LED on the telephone base flash,
and the TALK key on the cordless handset flashes.
To answer a call using the cordless handset while it is not on the telephone base, charging base or charging stand:
On the cordless handset, press TALK or /SPEAKER. The TALK key illuminates when phone line is in use. The /SPEAKER key
illuminates when in speakerphone mode.
To answer a call using the cordless handset while it is cradled on the telephone base, charging base or charging stand:
Lift the cordless handset from the telephone base, charging base or charging stand. The TALK key illuminates when the phone line
is in use. The /SPEAKER key illuminates when in speakerphone mode.
To answer a call using the telephone base:
On the telephone base, press LINE or /SPEAKER. The LINE key illuminates when the phone line is in use. The
illuminates when in speakerphone mode.
/SPEAKER key
Place a call
To place a call using the cordless handset:
On the cordless handset, press TALK or /SPEAKER. Listen for a dial tone and then dial the desired number. The TALK key
illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
To place a call using the telephone base:
On the telephone base, press LINE or /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial
key to dial a programmed number. The LINE key illuminates when the phone line is in use. The /SPEAKER key illuminates when
in speakerphone mode.
End a call
To end a call when using the cordless handset:
Press OFF on the cordless handset or place it in the telephone base, charging base or charging stand. The call ends when all
handsets hang up.
To end a call when using the telephone base:
Press LINE or /SPEAKER.
Switch a call between the cordless handset and the telephone base speakerphone
•
•
•
To switch a call from the cordless handset to the telephone base speakerphone, press /SPEAKER on the telephone base.
To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle,
press TALK or /SPEAKER on the cordless handset.
To switch a call from the telephone base speakerphone to the cordless handset which is cradled on the telephone base, lift the
cordless handset from the telephone base.
Share a call
During a call, another handset can join the call by pressing TALK or
/SPEAKER.
Handset speakerphone
During a call, press
/SPEAKER on the cordless handset to switch between speakerphone mode and handset earpiece mode.
Redial
The last dialed number on the cordless handset or the telephone base is stored for 15 minutes.
To redial the last dialed number from the cordless handset:
Press TALK or /SPEAKER to listen for a dial tone. Then press REDIAL.
To redial the last dialed number from the telephone base:
Press LINE or /SPEAKER to listen for a dial tone. Then press REDIAL.
70
Telephone operation
SIP contemporary cordless 1-line - S2410/CTM-S2411
Volume
Listening volume can be adjusted on the cordless handset and the telephone base.
To adjust the listening volume:
• During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default listening volume.
• During a call on the telephone base, press +/VOLUME or -/VOLUME on it to adjust the listening volume. The next call returns to
the default listening volume.
Ringer volume of the telephone base can be adjusted.
To adjust the ringer volume of the telephone base:
When the telephone base is idle, press +/VOLUME or -/VOLUME on it to adjust the ringer volume.
Call waiting
1. When you hear a call waiting tone during a call, press FLASH on the cordless handset or the telephone base to put the current
call on hold and take the new incoming call.
2. Press FLASH at any time to switch back and forth between calls.
Mute
To mute the microphone:
1. During a call, press MUTE on the cordless handset. The MUTE light turns on when the mute function is turned on. You can hear
the party on the other end but they cannot hear you.
2. Press MUTE again to resume the conversation. The MUTE light turns off.
Message waiting indicator
When a voice message is received, the MESSAGE WAITING LEDs on the telephone base and handset flash.
Hold
To place a call on hold on the cordless handset:
1. During a call, press HOLD on the cordless handset. The TALK key on the cordless handset and the LINE key on the telephone
base flash when the call is on hold.
2. Press TALK or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
To place a call on hold on the telephone base:
1. During a call, press HOLD on the telephone base. The TALK key on the cordless handset and the LINE key on the telephone
base flash when the call is on hold.
2. Press LINE /SPEAKER to release the call from hold, or the call will end automatically after the preset call on hold duration.
Use this feature for conversations between two cordless handsets, or a cordless handset and the telephone base.
To initiate an intercom call:
• On the cordless handset, press INTERCOM when it is not in use. It beeps and the INTERCOM key flashes. All destination
cordless handsets and the telephone base ring. The INTERCOM keys on other cordless handsets and INT key on the telephone
base flash.
-OR• On the telephone base, press INT when it is not in use. It beeps and the INT key flashes. All destination cordless handsets ring
and the INTERCOM keys flash.
To initiate an intercom call during a call:
• During a call on the cordless handset, press HOLD to put the current call on hold. Then press INTERCOM. It beeps and the
INTERCOM key illuminates. All destination cordless handsets and the telephone base ring. The INTERCOM keys on other
cordless handsets and INT key on the telephone base flash.
-OR• During a call on the telephone base, press HOLD to put the current call on hold. Then press INT. It beeps and the INT key
illuminates. All destination cordless handsets ring and the INTERCOM keys flash.
71
Telephone operation
Intercom (for S2410 only)
Telephone operation
SIP contemporary cordless 1-line - S2410/CTM-S2411
To answer an intercom call:
• Lift the cordless handset from the telephone base, charging base or charging stand, or press INTERCOM on the
cordless handset when it is not cradled on the telephone base, charging base or charging stand.
-OR• Press INT or /SPEAKER on the telephone base.
To answer an incoming call during an intercom call:
Press TALK on the cordless handset or press /SPEAKER twice on the telephone base. The intercom call ends automatically.
To end an intercom call:
• Press OFF or place the handset back in its charging base.
-OR• Press INT or /SPEAKER on the telephone base.
Find handset
Use this feature to find all registered cordless handsets.
To start paging:
Press
/FIND HANDSET on the telephone base when the phone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging:
• Press /FIND HANDSET again on the telephone base.
-OR• Press any key on the cordless handset to stop the paging tone.
Computer port
You can route your computer through the COMPUTER port (RJ-45) on the side of the telephone base to get Internet access.
USB port
The
port on the side of the telephone base can be used for charging devices (up to 500mA @ 5V). Charging will be suspended
when there is an incoming call or the telephone is in use.
72
Telephone operation
SIP contemporary cordless 1-line accessory Petite - CTM-S241P
Receive a call
When there is an incoming call, the telephone rings. The IN USE LED flashes.
To answer a call:
Lift the corded handset from the accessory Petite phone base. The IN USE LED illuminates.
Place a call
Lift the corded handset. Listen for a dial tone and then dial the desired number, or press a Speed Dial key to dial a
programmed number. The IN USE LED illuminates.
End a call
Place the corded handset in the phone cradle.
Switch a call between the accessory Petite and the telephone base speakerphone
•
•
To switch a call from the accessory Petite to the telephone base speakerphone, press /SPEAKER on the telephone base.
To switch a call from the telephone base speakerphone to the accessory Petite, lift the corded handset from the
accessory Petite phone base.
Share a call
A maximum of four cordless handsets or accessory Petite phones can be used at the same time on an external call.
To join a call:
During a call, lift the corded handset to join.
Volume
Listening volume and ringer volume can be adjusted from the accessory Petite phone base.
To adjust the listening volume:
During a call, press +/VOLUME or -/VOLUME to adjust the listening volume. The next call returns to the default listening volume.
To adjust the ringer volume:
At any time, slide the RINGER VOL switch on the right side of the accessory Petite phone base to adjust the ringer volume.
Call waiting
1. When you hear a call waiting tone during a call, press FLASH on the accessory Petite phone base to put your current call on
hold and take the new incoming call.
2. Press FLASH or the switch hook once rapidly at any time to switch back and forth between calls.
To mute the microphone:
1. During a call, press MUTE on the accessory Petite. The MUTE key illuminates when the mute function is turned on. You can
hear the party on the other end but they cannot hear you.
2. Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold
When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call.
To place a call on hold:
1. During a call, press HOLD on the accessory Petite phone base to place that call on hold. The IN USE LED flashes when the call
is placed on hold.
2. To release the call from hold, press the switch hook once rapidly.
USB port
The
port on the side of the accessory Petite can be used for charging devices (up to 1A @ 5.1V).
73
Telephone operation
Mute
Telephone operation
SIP contemporary cordless 2-line - S2420/CTM-S2421
Using the cordless handset and the telephone base
The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the
cordless handset and the telephone base speakerphone.
When the cordless handset or the telephone base is in use, the corresponding line keys on the cordless handset and the telephone
base illuminate.
Receive a call
When there is an incoming call, the telephone rings. The corresponding line key and the MESSAGE WAITING LED on the
telephone base flash, and the corresponding line key on the cordless handset flashes.
To answer a call using the cordless handset while it is not on the telephone base, charging base or charging stand:
On the cordless handset, press the flashing line key for the ringing line, or press /SPEAKER. It automatically connects to
the ringing line. The respective line key illuminates when the phone line in use. The /SPEAKER key illuminates when in
speakerphone mode.
To answer a call using the cordless handset while it is resting on the telephone base, charging base or charging stand:
Pick up the cordless handset from the telephone base. It automatically connects to the ringing line. The respective line key
illuminates when the phone line is in use.
To answer a call using the telephone base:
On the telephone base, press the flashing line key, or /SPEAKER to pick up the ringing line. The respective line key illuminates
when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
Place a call
To place a call using the cordless handset:
On the cordless handset, press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number. The
respective line key illuminates when the phone line is in use. The /SPEAKER key illuminates when in speakerphone mode.
To place a call using the telephone base:
On the telephone base, press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone and then dial the desired number, or press
a Speed Dial key to dial a programmed number. The line key illuminates when the phone line is in use. The /SPEAKER key
illuminates when in speakerphone mode.
End a call
To end a call when using the cordless handset:
Press OFF on the cordless handset or place it in the telephone base, charging base or charging stand. The call ends when all
handsets hang up.
To end a call when using the telephone base:
Press /SPEAKER or the respective line key on the telephone base.
Switch a call between the cordless handset and the telephone base speakerphone
•
•
•
To switch a call from the cordless handset to the telephone base speakerphone, press the respective line key or /SPEAKER
on the telephone base.
To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle, press
the respective line key or /SPEAKER on the cordless handset.
To switch a call from the telephone base speakerphone to the cordless handset which is cradled on the telephone base, lift the
cordless handset from the telephone base.
Share a call
During a call on line 1 or line 2, press the respective line key or
Handset speakerphone
During a call on the handset, press
earpiece mode.
Speakerphone
When the telephone is idle, press
starting with line 1.
/SPEAKER.
/SPEAKER on the cordless handset to switch between speakerphone mode and handset
/SPEAKER on the cordless handset or the telephone base. The first available line is selected,
74
Telephone operation
SIP contemporary cordless 2-line - S2420/CTM-S2421
Redial
The last dialed number on the cordless handset or the telephone base is stored for 15 minutes.
To redial the last dialed number:
Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL.
Volume
Listening volume can be adjusted on the cordless handset and the telephone base.
To adjust the listening volume:
• During a call on the handset, press -/VOLUME/+ on it to adjust the listening volume. The next call returns to the default listening volume.
• During a call on the telephone base, press +/VOLUME or -/VOLUME on it to adjust the listening volume. The next call returns to
the default listening volume.
Ringer volume of the telephone base can be adjusted.
To adjust the ringer volume of the telephone base:
When the telephone base is idle, press +/VOLUME or -/VOLUME on it to adjust the ringer volume.
Call waiting
Call waiting supports 2-line phones configured as single SIP account only. To change the SIP account settings, refer to the
SIP Phone Configuration Guide for details.
1. When you hear a call waiting tone during a call, press the corresponding line key to put the current call on hold and take the new
incoming call.
2. Press the corresponding line key at any time to switch back and forth between calls.
Message waiting indicator (only for line 1)
When a voice message is received, the MESSAGE WAITING LEDs on the telephone base and handset flash.
Mute
To mute the microphone:
1. During a call, press MUTE on the cordless handset or the telephone base. The MUTE lights turns on when the mute function is
turned on. You can hear the party on the other end but they cannot hear you.
2. Press MUTE again to resume the conversation. The MUTE light turns off.
Hold
Intercom (for S2420 only)
Use this feature for conversations between two cordless handsets, or a cordless handset and the telephone base.
To initiate an intercom call:
• On the cordless handset, press INTERCOM when it is not in use. It beeps and the INTERCOM key illuminates. All destination
cordless handsets and the telephone base ring. The INTERCOM keys on other cordless handsets and INT key on the telephone
base flash.
-OR• On the telephone base, press INT when it is not in use. It beeps and the INT key illuminates. All destination cordless handsets
ring and the INTERCOM keys flash.
To initiate an intercom call during a call:
• During a call on the cordless handset, press HOLD to put the current call on hold. Then press INTERCOM. It beeps and the
INTERCOM key illuminates. All destination cordless handsets and the telephone base ring. The INTERCOM keys on other
cordless handsets and INT key on the telephone base flash.
-OR• During a call on the telephone base, press HOLD to put the current call on hold. Then press INT. It beeps and the INT key illuminates.
All destination cordless handsets ring and the INTERCOM keys flash.
75
Telephone operation
1. During a call, press HOLD on the cordless handset or the telephone base to place that call on hold. The corresponding line key
flashes when the call is on hold.
2. Press the flashing line key or /SPEAKER to release the call from hold, or the call will end automatically after the preset call on
hold duration. When both lines are on hold, press /SPEAKER only releases the call from hold on line 1.
Telephone operation
SIP contemporary cordless 2-line - S2420/CTM-S2421
To answer an intercom call:
• Lift the cordless handset from the telephone base, charging base or charging stand, or press INTERCOM on the cordless
handset when it is not cradled on the telephone base, charging base or charging stand.
-OR• Press INT or /SPEAKER on the telephone base.
To answer an incoming call during an intercom call:
Press the flashing line key on the cordless handset or the telephone base, or press
intercom call ends automatically.
/SPEAKER twice on the telephone base. The
To end an intercom call:
• Press OFF or place the handset back in its charging base.
-OR• Press INT or /SPEAKER on the telephone base.
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
1. Place a call to the first party.
2. Press HOLD to place the first party on hold.
3. Place a second call on the other line.
4. Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To switch a conference call from the telephone base to the cordless handset:
• During a conference call on the telephone base, press /SPEAKER or CONF on the cordless handset.
• During a conference call on the telephone base, press HOLD on the telephone base and then press CONF on the cordless handset.
To switch a conference call from the cordless handset to the telephone base:
• During a conference call on the cordless handset, press /SPEAKER or CONF on the telephone base.
• During a conference call on the cordless handset, press HOLD on the cordless handset and then press CONF on the
telephone base.
To end a conference call:
• When the conference call is at the telephone base, press /SPEAKER or CONF on the telephone base.
• When the conference call is on the cordless handset, press OFF on the cordless handset, or place it back in the telephone base,
charging base or charging stand.
• When there is more than one cordless handset on the conference call, the call ends when all handsets hang up.
Find handset
Use this feature to find all registered cordless handsets.
To start paging:
Press /FIND HANDSET on the telephone base when the phone is not in use. All idle cordless handsets beep for 60 seconds.
To end paging:
• Press /FIND HANDSET again on the telephone base.
-OR• Press any key on the handset to stop the paging tone.
Computer port
You can route your computer through the COMPUTER port (RJ-45) on the side of the telephone base to get Internet access.
USB port
The
port on the side of the telephone base can be used for charging devices (up to 500mA @ 5V). Charging will be suspended
when there is an incoming call or the telephone is in use.
76
Telephone operation
SIP contemporary cordless 2-line accessory Petite - CTM-S242P
Receive a call
•
•
When there is a line 1 incoming call, the telephone rings. The LINE 1 key flashes.
When there is a line 2 incoming call, the telephone rings. The LINE 2 key flashes.
To answer a call:
Lift the corded handset. It automatically connects to the ringing line. The respective line key illuminates when in use.
Place a call
Lift the corded handset then press LINE 1 or LINE 2. Listen for a dial tone and then dial the desired number, or press a Speed Dial
key to dial a programmed number. The respective line key illuminates when in use.
End a call
Place the corded handset in the phone cradle.
Switch a call between the accessory Petite and the telephone base speakerphone
•
•
To switch a call from the accessory Petite to the telephone base speakerphone, press /SPEAKER on the telephone base.
To switch a call from the telephone base speakerphone to the accessory Petite, lift the corded handset from the
accessory Petite phone base.
Share a call
A maximum of four cordless handsets or accessory Petite phones can be used at the same time on an external call.
To join a call:
During a call on line 1 or line 2, press the respective LINE 1 or LINE 2 key to join.
Volume
Listening volume and ringer volume can be adjusted from the accessory Petite phone base.
To adjust the listening volume:
During a call, press +/VOLUME or -/VOLUME to adjust the listening volume. The next call returns to the default listening volume.
To adjust the ringer volume:
At any time, slide the RINGER VOL switch on the right side of the accessory Petite phone base to adjust the ringer volume.
Call waiting
1. When you hear a call waiting tone during a call, press FLASH on the accessory Petite phone base to put your current call on
hold and take the new incoming call.
2. Press FLASH or the switch hook once rapidly at any time to switch back and forth between calls.
To mute the microphone:
1. During a call, press MUTE on the accessory Petite phone base. The MUTE key illuminates when the mute function is turned on.
You can hear the party on the other end but they cannot hear you.
2. Press MUTE again to resume the conversation. The light on the MUTE key turns off.
Hold
When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call.
To place a call on hold:
1. During a call, press HOLD on the accessory Petite phone base to place that call on hold. The respective line key flashes when
the call is placed on hold.
2. Press the flashing line key to release the call from hold. The respective line key illuminates when in use.
77
Telephone operation
Mute
Telephone operation
SIP contemporary cordless 2-line accessory Petite- CTM-S242P
Conference call
This telephone allows three-way conversations.
To initiate a conference call:
1. Place a call to the first party.
2. Press HOLD to place the first party on hold.
3. Place a second call on the other line.
4. Once the second party is on the line, press CONF to start a three-way conference.
To initiate a conference call while both calls are on hold:
Press CONF to start a three-way conference.
To end a conference call:
• Place the corded handset back in the accessory phone base to end.
• When there is more than one phone devices on the conference call, the call ends when all phone devices hang up.
USB port
The
port on the side of the accessory Petite can be used for charging devices (up to 1A @ 5.1V).
78
Appendix
Troubleshooting
If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007.
The telephone does not work at all.
• Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE).
• Make sure the battery is installed and charged correctly (pages 33, 36, 44, 46, 53 and 55). For optimum daily performance, return the cordless handset to the telephone base, charging base or charging stand after use.
• Unplug the Cat-5 network cable from the network wall jack. Wait for approximately 15 seconds, then plug it back in.
• Charge the battery in the cordless handset for up to 16 hours.
• If the battery is completely depleted, charge the battery for at least 30 minutes before use.
• Remove the battery and then install it again. If that still does not work, it may be necessary to purchase a new battery.
• Disconnect the telephone base from the network wall jack and connect a different working SIP telephone. If the other SIP
telephone does not work, the problem is probably in the wiring or network server. Check your SIP server settings. Refer to the
SIP Phone Configuration Guide for details.
• Make sure the energy-saving charging mode is not activated. If this mode is activated, all telephone functions will be disabled,
except battery charging (page 84).
There is no dial tone.
• Try all the above suggestions.
• The Cat-5 network cable may be defective. Install a new Cat-5 network cable.
• Make sure your network is providing Power over Ethernet (PoE).
• Disconnect the telephone base from the network wall jack and connect a different working SIP telephone. If there is no dial tone
on this telephone either, the problem is in your wiring or network server. Check your SIP server settings and refer to the
SIP Phone Configuration Guide for details.
• Make sure the initialization and system registration process completes (pages 32 and 42). The speakerphone key blinks twice
every second if there are errors with the initialization and system registration process. Check your SIP server settings. Refer to the
SIP Phone Configuration Guide for details.
• Make sure the energy-saving charging mode is not activated. If this mode is activated, all telephone functions will be disabled,
except battery charging (page 84).
I cannot dial out.
• Try all the above suggestions.
• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the
telephone base before producing a dial tone. Wait an extra second before dialing.
• A prefix may be required for dialing some internal or external calls. Refer to the SIP Phone Configuration Guide for details.
• Check your SIP server settings. If other SIP telephones in your hotel are having the same problem, the problem is in the wiring or
network server. Contact your telephone service provider (charges may apply).
The Speed Dial key does not work at all.
• The Speed Dial key may not be properly programmed. Refer to the SIP Phone Configuration Guide for details�.
The telephone does not store the last number dialed.
• For security, the last number dialed in the REDIAL memory will be automatically cleared after 15 minutes.
The telephone cannot register to the SIP network server.
• Make sure your network is providing Power over Ethernet (PoE).
• Make sure the initialization and system registration process completes (pages 32 and 42).
• If there is an error during the initialization and system registration process, the /SPEAKER key flashes twice every second.
Disconnect the Cat-5 network cable from the network wall jack and connect it back into the network wall jack with Power over
Ethernet (PoE) to start the initialization and system registration process again.
79
Appendix
The LOW BATTERY LED illuminates on the cordless handset.
• Place the cordless handset in the telephone base, charging base or charging stand for recharging.
• Remove the battery and then install it again. Use it until fully depleted, then charge the cordless handset in the telephone base,
charging base or charging stand for up to 16 hours.
• If the above measures do not correct the problem, replace the battery.
Appendix
Troubleshooting
The battery does not charge in the cordless handset or the battery does not accept charge.
• Make sure the cordless handset is placed in the telephone base, charging base or charging stand correctly. The CHARGE LED
should be on.
• Remove the battery and then install it again. Then charge for up to 16 hours.
• If the cordless handset is in the telephone base, charging base or charging stand but the CHARGE LED is not on, refer to
The charge LED is off below.
• If the battery is completely depleted, charge the cordless handset for at least 30 minutes before use.
• If the above measures do not correct the problem, replace the battery�.
The CHARGE LED is off.
• Clean the charging contacts on the cordless handset, telephone base, charging base and/or charging stand each month with a
pencil eraser or a dry non-abrasive fabric.
• Make sure the Cat-5 network cable is plugged in correctly and securely.
• Unplug the Cat-5 network cable. Wait for 15 seconds before plugging it back in.
The telephone does not ring when there is an incoming call.
• Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE).
• The cordless handset may be too far from the telephone base. Move it closer to the telephone base.
• Check your SIP server or telephone administrative settings. Refer to the SIP Phone Configuration Guide for details.
• If other SIP telephone in your hotel are having the same problem, the problem is in the wiring or network server. Contact your
telephone service provider (charges may apply).
• Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of electronic devices.
• The Cat-5 network cable may be defective. Install a new Cat-5 network cable.
• Remove the battery and then install it again. Then place the cordless handset in the telephone base. Wait for the handset to
synchronize with the telephone base. Allow up to one minute for this to take place.
The cordless handset beeps and is not performing normally.
• Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE).
• Check your SIP server or telephone administrative settings. Refer to the SIP Phone Configuration Guide for details.
• Disconnect the telephone base from the network wall jack and connect a different working SIP telephone. If the other SIP telephone
has the same problem, the problem is in the wiring or network server. Contact your telephone service provider (charges may apply).
• Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of electronic devices.
There is interference during a telephone conversation, or the call fades in and out when I am using the cordless handset.
• The cordless handset may be out of range. Move the handset closer to the telephone base or adjust the setting of RF
transmission power. Refer SIP Phone Configuration Guide for details�.
• Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of electronic devices.
• If other SIP telephones in your hotel are having the same problem, the problem is in the wiring or network server. Contact your
telephone service provider (charges may apply).
I hear other calls when using the telephone.
• Disconnect the telephone base from the network wall jack and connect a different working SIP telephone. Check your SIP
server settings. If calls are still not clear, the problem is probably in the wiring or network server. Contact your telephone service
provider (charges may apply).
I hear noise on the cordless handset and the keys do not work.
• Make sure the Cat-5 network cable is plugged in correctly and securely.
• Unplug the Cat-5 network cable. Wait for 15 seconds before plugging it back in.
80
Appendix
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference
between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration,
WTR recommends to physicians that:
Pacemaker patients
• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.
Operating range
The cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so,
the cordless handset and telephone base can communicate over only a certain distance - which can vary with the locations of the
telephone base, cordless handset, the weather, and the layout of the hotel.
When the cordless handset is out of range while on a call, the cordless handset rapidly beeps three times.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you answer
the call. Move closer to the telephone base to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference.
To improve reception, move closer to the telephone base.
About cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted
between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone
conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should
not think of cordless telephone conversations as being as private as those on corded telephones.
• Network wall jack: The telephone base of the cordless telephone must be connected to a working network wall jack with
Power over Ethernet (PoE). Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and
VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of
a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or
eliminates the interference.
• Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as
rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery
and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery.
Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily
participating in an industry program to collect and recycle these batteries at the end of their useful lives, when
taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the
trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating
in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for
information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this
program is part of its commitment to protecting our environment and conserving natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
Appendix
81
Appendix
VTech Hospitality limited warranty program
VTech Communications, Inc., the manufacturer of VTech Hospitality Product (“Product”), warrants to the holder of a valid proof
of purchase (“end user” or “you”) that the Product and all accessories provided by VTech in the Product’s package are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in
accordance with the Product’s operating instructions. The limited warranty extends to the end user of this Product and applies only
if such Product is purchased through a United States of America and/or Canadian distributor. The limited warranty period for this
Product is determined based on the following:
5 Years – Analog Models
• All Classic Models – corded and cordless
• All Contemporary Models – corded and cordless
• All TrimStyle Models
2 Years – SIP Non-Display Models
• All Classic Models – corded and cordless
• All Contemporary Models – corded and cordless
• All TrimStyle Models
During the limited warranty period, VTech’s authorized service representative will repair or replace, at VTech’s option, without charge, a Product that is not free from defects in materials and workmanship. If VTech’s authorized service representative repairs the Product, new or refurbished replacement parts may be used. If the Product is replaced, it may be replaced with a new or
refurbished Product of the same or similar design. Repair or replacement of Product, at VTech’s option, is the exclusive remedy.
The limited warranty period for the Product begins on the date that the end user takes possession of the Product. This limited
warranty also applies to repaired or replacement Products for a period of either: (a) 90 days from the date the repaired or replacement Product is shipped to you; or (b) the time remaining on the original limited warranty as described above; whichever is longer.
This limited warranty does not cover:
1. Product or parts that have been subjected to misuse, accident, shipping or other physical damage, improper installation,
abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service
representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna
systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered
or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States or Canada, or used for non-approved
commercial or institutional purposes (including but not limited to Products used for rental purposes); or
7. Product returned without valid proof of purchase; or
8. Charges or costs incurred by the end user, and risk of loss or damage, in removing and shipping the Product, or for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
9. Line cords or coil cords, plastic overlays, connectors, power adapters and batteries, if the Product is returned without them.
VTech will charge the end user at then-current prices for each of the missing items.
10. NiCd or NiMH handset batteries, or power adapters, which, under all circumstances, are covered by a one (1) year warranty only.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for
delivery or handling charges incurred in the transport of Product(s) to the service location. VTech’s authorized service representative
will return repaired or replaced product under this limited warranty to you, transportation, delivery and handling charges prepaid.
VTech assumes no risk for damage or loss of the Product in transit.
If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty,
VTech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that not
covered by this limited warranty. You must pay for the cost of repair and return shipping costs for the repair of Products that are not
covered by this limited warranty.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral
communications related to this Product. VTech provides no other warranties for this Product, whether express or implied, oral or
written, or statutory. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. No one is authorized to
make modifications to this warranty and you should not rely on any such modification.
VTech’s liability to end user hereunder shall not exceed the purchase price of the Product. In no event shall VTech be liable for any
indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use
the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of
this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you also have other rights which vary from state to state or province to province.
82
Appendix
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
For cordless telephone only - Privacy of communications may not be ensured when using this telephone.
For cordless telephone only - To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class A digital apparatus complies with Canadian ICES-003.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference, including interference that may cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
This product meets the applicable Industry Canada technical specifications.
Appendix
83
Appendix
Energy-saving charging mode
When this mode is activated, all telephone functions, except handset battery charging, will be disabled.
To activate the energy-saving charging mode in the S2410/S2420/CTM-S2411/CTM-S2421 handset which is cradled on the
charging base (C4001) or charging stand (C4011):
•
When a registered cordless handset is idle, press *331734# and then press HOLD. You hear 3 rising beeps. Then put this
handset into the charger.
To deactivate the energy-saving charging mode:
• Register your handsets back to the corresponding telephone base. See page 45 or 47 for handset registration instructions.
To activate the energy-saving charging mode in S2410/S2420/CTM-S2411/CTM-S2421 telephone base:
1. Remove the faceplate and overlay if they are on the telephone base.
2. When you see the slide switch inside the left hole, use a sharp object, such as a paper clip, to slide it to the right side.
To deactivate the energy-saving charging mode:
1. Remove the faceplate and overlay if they are on the telephone base.
2. When you see the slide switch inside the left hole, use a sharp object, such as a paper clip, to slide it to the left side.
To activate the energy-saving charging mode in the cordless handset (C4400/C4500/CTM-C4401/CTM-C4501), charging
base (C4001) and charging stand (C4011):
•
When a registered cordless handset is idle, press *331734# and then press HOLD. You hear 3 rising beeps. Then put this
handset into the charger.
To deactivate the energy-saving charging mode:
• Register your handsets back to the corresponding telephone base. See page 54 or 56 for handset registration instructions.
To activate the energy-saving charging mode in the charging base C4300 and the charging stand C4310:
•
Slide the slide switch to the right side.
To deactivate the energy-saving charging mode:
•
Slide the slide switch to the left side.
Maintenance
Taking care of your telephone
Your telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install
the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using
electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly
dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone
base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE NETWORK CABLE FROM THE WALL. Then
remove the telephone by the unplugged cords.
84
Appendix
Technical specifications
SIP classic trimstyle 1-line/2-line - S1310/S1320
Power requirement
PoE class 2 powered (48V)
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
Handset: 1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Message waiting signal
From SIP server
Size
Telephone base: 8.82 x 2.84 x 1.54 in (224 x 72 x 39 mm)
Corded handset: 2.23 x 2.15 (0.99) x 8.24 in (56.74 x 54.56 (25.26) x 209.40 mm)
SIP classic cordless 1-line/2-line - S1410/S1420
Power requirement
Telephone base: PoE class 2 powered (48V)
Handset: 2.4V Ni-MH battery
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Computer-Interface
1 x 10/100 Mbps RJ-45 port
LAN-Interface
1 x 10/100 Mbps RJ-45 port
Message waiting signal
From SIP server
Speed Dial memory
Telephone base: up to 10 memory locations; up to 32 digits
Size
Telephone base: 8.66 x 6.02 x 2.56 in (220 x 153 x 65 mm)
Handset: 2.23 x 2.15 (0.99) x 8.24 in (56.74 x 54.56 (25.26) x 209.40 mm)
SIP classic charging base - C3300
Power requirement
PoE class 2 powered (48V)
Size
8.82 x 2.84 x 1.54 in (224 x 72 x 39 mm)
SIP classic cordless 1-line/2-line accessory handset - C3400/C3500
Power requirement
2.4V Ni-MH battery
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Message waiting signal
From SIP server
Size
2.23 x 2.15 (0.99) x 8.24 in (56.74 x 54.56 (25.26) x 209.40 mm)
Appendix
85
Appendix
Technical specifications
SIP contemporary trimstyle 1-line/2-line - S2310/S2320
Power requirement
PoE class 2 powered (48V)
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
Handset: 1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Message waiting signal
From SIP server
Size
Telephone base: 8.11 x 3.70 x 2.87 in (206 x 94 x 73 mm)
Corded handset: 8.39 x 1.89 x 1.65 in (213 x 48 x 42 mm)
SIP contemporary trimstyle 1-line/2-line - S2310-6VDC/S2320-6VDC
Power requirement
6V DC @ 450mA
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
Handset: 1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Message waiting signal
From SIP server
Size
Telephone base: 8.11 x 3.70 x 2.87 in (206 x 94 x 73 mm)
Corded handset: 8.39 x 1.89 x 1.65 in (213 x 48 x 42 mm)
SIP contemporary cordless 1-line/2-line - S2410/S2420
Power requirement
Telephone base: PoE class 2 powered (48V)
Handset: 2.4V Ni-MH battery
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Computer-Interface
1 x 10/100 Mbps RJ-45 port
LAN-Interface
1 x 10/100 Mbps RJ-45 port
Message waiting signal
From SIP server
Speed Dial memory
Telephone base: up to 10 memory locations; up to 32 digits
Size
Telephone base: 8.03 x 6.06 x 3.78 in (204 x 154 x 96 mm)
Handset: 8.39 x 1.89 x 1.65 in (213 x 48 x 42 mm)
86
Appendix
Technical specifications
SIP contemporary cordless 1-line/2-line - CTM-S2411/CTM-S2421
Power requirement
2.4V Ni-MH battery
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Message waiting signal
From SIP server
Speed Dial memory
Telephone base: up to 11 memory locations; up to 32 digits
Size
Telephone base: 8.03 x 6.06 x 3.78 in (204 x 154 x 96 mm)
Handset: 8.39 x 1.89 x 1.65 in (213 x 48 x 42 mm)
SIP contemporary cordless 1-line/2-line accessory Petite - CTM-S241P/CTM-S242P
Frequency Control
Crystal controlled PLL synthesizer
Transmit frequency
1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Power requirement
5.1V DC @1.3 A
USB port
Provide charging current up to 1A
Speed Dial memory
Accessory Petite: up to 11 memory locations; up to 32 digits
Size
Accessory Petite: 8.03 x 6.06 x 3.78 in (204 x 154 x 96 mm)
Corded handset: 8.39 x 1.89 x 1.65 in (213 x 48 x 42 mm)
SIP contemporary charging stand - C4011
Power requirement
6V DC @450mA
Size
3.78 x 2.80 x 4.29 in (96 x 71 x 109 mm)
SIP contemporary charging base - C4300
Power requirement
PoE class 2 powered (48V)
Size
8.11 x 3.70 x 2.87 in (206 x 94 x 73 mm)
SIP contemporary charging stand - C4310
Power requirement
PoE class 2 powered (48V)
Size
3.78 x 2.80 x 4.29 in (96 x 71 x 109 mm)
Appendix
87
Appendix
Technical specifications
SIP comtemporary cordless 1-line/2-line accessory handset - CTM-C4400/CTM-C4500
Power requirement
2.4V Ni-MH battery
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Message waiting signal
From SIP server
Size
Telephone base: 8.03 x 6.06 x 3.78 in (204 x 154 x 96 mm)
Handset: 8.39 x 1.89 x 1.65 in (213 x 48 x 42 mm)
SIP comtemporary cordless 1-line/2-line accessory handset - CTM-C4401/CTM-C4501
Power requirement
2.4V Ni-MH battery
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Message waiting signal
From SIP server
Speed Dial memory
Handset: up to 3 memory locations; up to 32 digits
Size
Telephone base: 8.03 x 6.06 x 3.78 in (204 x 154 x 96 mm)
Handset: 8.39 x 1.89 x 1.65 in (213 x 48 x 42 mm)
SIP contemporary cordless 1-line/2-line accessory handset and charger bundle - CTM-S241HS/CTM-S242HS
Power requirement
Handset: 2.4V Ni-MH battery
Charging stand: 6V DC @450mA
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Message waiting signal
From SIP server
Size
Handset: 8.39 x 1.89 x 1.65 in (213 x 48 x 42 mm)
Charging stand: 3.78 x 2.80 x 4.29 in (96 x 71 x 109 mm)
SIP contemporary cordless 1-line/2-line accessory handset with speed dials and charger bundle - CTM-S241SD/CTM-S242SD
Power requirement
Handset: 2.4V Ni-MH battery
Charging stand: 6V DC @450mA
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according to
environmental conditions at the time of use.
Message waiting signal
From SIP server
Speed Dial memory
Handset: up to 3 memory locations; up to 32 digits
Size
Handset: 8.39 x 1.89 x 1.65 in (213 x 48 x 42 mm)
Charging stand: 3.78 x 2.80 x 4.29 in (96 x 71 x 109 mm)
88
Index
A
O
About cordless telephones 81
Answer a call 58, 59, 61, 63, 66, 68, 70, 73, 74, 77
Answer an intercom call 67, 69, 72, 76
Operating range 81
Operation 58–78
P
C
Pacemaker patients 81
Paging handset 62, 65, 72, 76
Parts checklist 1–3
Place a call 58, 59, 61, 63, 66, 68, 70, 73, 74, 77
Precautions for users of implanted cardiac pacemakers 81
C3300 8, 35
C3400 9, 36
C3500 10, 36
C4300 19, 51
C4310 20, 52
C4400 21, 53–54
C4500 23, 53–54
Call waiting 58, 59, 62, 64, 66, 68, 71, 73, 75, 77
Cardiac pacemakers 81
Charging 33, 36, 45, 47, 54, 56
Checklist 1–3
Computer port 62, 65, 72, 73, 76, 78
Conference call 60, 65, 69, 76, 78
CTM-C4401 22, 55–56
CTM-C4501 24, 55–56
CTM-S2411 14, 42–43, 46–47, 57, 70–72
CTM-S241HS 25, 53–54
CTM-S241P 15, 48–50, 57, 73
CTM-S241SD 27, 55–56
CTM-S2421 17, 42–43, 46–47, 57, 74–76
CTM-S242HS 26, 53–54
CTM-S242P 18, 48–50, 57, 77–78
CTM-S242SD 28, 55–56
R
Range 81
Receive a call 58, 59, 61, 63, 66, 68, 70, 73, 74, 77
Redial 58, 59, 61, 64, 66, 68, 70, 75
Register a handset 31, 33, 36, 41, 45, 47, 54, 56
Register an accessory Petite 50
Replace a handset battery 33, 36, 44, 46, 53, 55
Ringer volume 62, 64, 71, 73, 75, 77
S
S1310 4, 29–31, 57, 58
S1320 5, 29–31, 57, 59–60
S1410 6, 32–34, 57, 61–62
S1420 7, 32–34, 57, 63–65
S2310 11, 37–38, 41, 57, 66–67
S2310-6VDC 11, 39–40, 41, 57, 66–67
S2320 12, 37–38, 41, 68–69
S2320-6VDC 12, 39–40, 41, 57, 68–69
S2410 13, 42–45, 57, 70–72
S2420 16, 42–45, 57, 74–76
Safety instructions i
Settings 57
Share a call 58, 59, 61, 63, 66, 68, 70, 73, 74, 77
Speakerphone 58, 59, 61, 63, 66, 68, 70, 73, 74, 77
Start a conference call 60, 65, 69, 76, 78
Switch a call 61, 63, 70, 73, 74, 77
Switch a conference call 65, 76
D
Deregister an accessory Petite 50
E
End a call 58, 59, 61, 63, 66, 68, 70, 73, 74, 77
End a conference call 60, 65, 69, 76, 78
End an intercom call 67, 69, 72, 76
F
T
FCC, ACTA and IC regulations 83
Find handset 62, 65, 72, 76
Flash 58, 62, 66, 71, 73, 77
Technical specifications 85–88
Telephone installation 29–52
Telephone layout 4–28
Telephone operation 58–78
Telephone settings 57
Troubleshooting 79–80
H
Handset battery charging 33, 36, 45, 47, 54, 56
Handset battery installation 33, 36, 44, 46, 53, 55
Handset registration 31, 33, 36, 41, 45, 47, 54, 56
Handset speakerphone 61, 63, 70, 74
Hold 58, 59, 62, 64, 66, 68, 71, 73, 75, 77
U
USB port 62, 65, 72, 73, 76, 78
Users of implanted cardiac pacemakers 81
I
V
Important safety instructions i
Initialization and system registration 32, 42
Initiate a conference call 60, 65, 69, 76, 78
Initiate an intercom call 67, 69, 71, 75
Installation 29–56
Intercom 67, 69, 71, 75
Volume 58, 59, 62, 64, 66, 68, 71, 73, 75, 77
VTech Hospitality limited warranty program 82
W
Wall mount 30, 34, 35, 38, 40, 43, 49, 51
Warranty 82
J
Join a call 58, 59, 61, 63, 66, 68, 70, 73, 74, 77
L
Layout 4–28
Limited warranty 82
Listening volume 58, 59, 62, 64, 66, 68, 71, 73, 75, 77
M
Maintenance 84
Make a call 58, 59, 61, 63, 66, 68, 70, 73, 74, 77
Message waiting indicator 58, 59, 62, 64, 66, 68, 71, 75
Mute 58, 59, 62, 64, 66, 68, 71, 73, 75, 77
89
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008.
Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5.
VTech is the registered trademark of VTech Holdings Limited.
Petite™ Phone is a trademark of VTech Communications, Inc.
Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD.
All rights reserved. Printed in China.
91-003837-040-100
90
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