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Rinnai RIB2310MN Installation manual
SAPPHIRE
Gas Log Flame Fire
Operation / Installation Manual
MODELS: RIB2310MN/A & RIB2310ML/A
This appliance shall be installed in accordance with:
• Manufacturer’s Installation Instructions
• Current AS/NZS 3000 & AS/NZ 5601
• Local Regulations and Municipal Building Codes
This appliance must be installed, serviced and repaired by an Authorised Person.
All Rinnai gas products
are A.G.A. certified.
Congratulations on the purchase of your Rinnai Sapphire gas log flamefire.
We trust you will have many years of comfort and enjoyment from your appliance.
BEFORE PROCEEDING WITH THE OPERATION OR INSTALLATION OF YOUR NEW HEATER
PLEASE READ THIS MANUAL THOROUGHLY AND GAIN A FULL UNDERSTANDING OF THE
REQUIREMENTS, FEATURES AND OPERATION OF YOUR NEW APPLIANCE.
Rinnai Australia
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Sapphire Operation & Installation Manual
TABLE OF CONTENTS - OPERATION
BEFORE YOU START .......................................................................................................................................... 1
INSTALLATION REQUIREMENTS ..................................................................................................................... 1
CERTIFICATION ................................................................................................................................................. 1
CARTON CONTENTS / ITEM CHECKLIST........................................................................................................ 1
INSTALLATION RECORD .................................................................................................................................... 3
SAFETY ................................................................................................................................................................. 4
SAFETY DEVICES.............................................................................................................................................. 6
ABOUT YOUR HEATER ....................................................................................................................................... 7
GENERAL DESCRIPTION.................................................................................................................................. 7
DESIGN FEATURES........................................................................................................................................... 8
CONTROL PANEL OPERATION.......................................................................................................................... 9
TO TURN YOUR HEATER ON ........................................................................................................................... 9
FLAME HEIGHT & FAN SPEED SETTINGS ...................................................................................................... 9
TO TURN YOUR HEATER OFF ......................................................................................................................... 9
INTERRUPTION TO ELECTRICITY OR GAS SUPPLY DURING OPERATION................................................ 9
RESTART PROCEDURE AFTER INTERRUPTION TO ELECTRICITY SUPPLY ............................................. 9
RESTART PROCEDURE AFTER INTERRUPTION TO GAS SUPPLY ............................................................. 9
REMOTE / THERMOSTATIC CONTROLLED OPERATION.............................................................................. 10
REMOTE CONTROLLER - BATTERY INSTALLATION ................................................................................... 10
REMOTE CONTROLLER - SYNCHRONISATION. .......................................................................................... 11
REMOTE CONTROLLER - MANUAL OPERATION ......................................................................................... 11
REMOTE CONTROLLER - AUTOMATIC OPERATION ................................................................................... 12
WIRELESS CONTROLLER / THERMOSTAT................................................................................................... 13
TO TURN YOUR HEATER ON WITH REMOTE / THERMOSTATIC CONTROL............................................. 15
MODES OF OPERATION ................................................................................................................................. 15
PROGRAMMING OF PROGRAM MODES....................................................................................................... 17
CARE AND MAINTENANCE............................................................................................................................... 19
SERVICE........................................................................................................................................................... 19
TROUBLE SHOOTING ..................................................................................................................................... 19
TROUBLE SHOOTING CHECKLIST ................................................................................................................ 20
ABNORMAL FLAME PATTERN........................................................................................................................ 20
TABLE OF CONTENTS - INSTALLATION......................................................................................................... 22
CONTACT INFORMATION ................................................................................................................................. 53
Rinnai Australia
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Sapphire Operation & Installation Manual
BEFORE YOU START
INSTALLATION REQUIREMENTS
This heater must be installed by an authorised person. The installation must conform to local regulations.
The installation must also comply with the instructions supplied by Rinnai.
Service and removal must be carried out by an authorised person.
CERTIFICATION
The Rinnai Sapphire® has been certified by the Australian Gas Association.
The AGA Certification Number is shown on the appliance dataplate.
No parts or functions should be modified or permanently removed from the heater.
Please keep these instructions in a safe place for future reference.
CARTON CONTENTS / ITEM CHECKLIST
The components for Sapphire heater are supplied in separate cartons, the following tables list which components
are in each carton. Ensure that the components listed for the installation method being installed are present before
proceeding with the installation.
IMPORTANT
The Engine and Fascia are packed into two separate cartons and are required for all installation
types. Masonry installations may require a flexiliner flue to be installed, refer to “MASONRY FLUE
INSTALLATION” on page 30 for details.
A
A. Standard
Fascia
1
2
12
4
3
6
5
B. Classic
Fascia * 2
3
8
7
9
10
5
4
10
Carton Contents
Component Descriptions
* The Classic fascia / Mesh dress guard is suitable for Masonry and Zero Clearance - Inbuilt Installation
installations ONLY! It and can NOT be used on a Console or Plinth installation.
A
11
Engine
Fascia
Engine and Fascia - Masonry Installations (x2 Cartons)
1
Rinnai Sapphire Engine.
2
A. Fascia (Standard Model) / B. Fascia (Classic Model)*.
3
A. Glass dress guard (Standard Model) / B. Mesh dress guard (Classic Model)*.
4
Inner metal surround.
5
Artificial log set / burn media, Satchel burner granules (shipped inside engine).
6
Semi rigid stainless steel gas pipe with 5/8” connections (x1).
7
½” BSP - 5/8” UNF flared brass adaptors (x1).
8
½” BSP Flared nut (x1).
9
5/8” UNF Plug (x1).
10
Fascia attachment screws (2 x 8g black, pre-fitted in tabs of heater engine).
11
Adhesive backed foam sealing strip.
12
Operation and Installation manual.
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Sapphire Operation & Installation Manual
BEFORE YOU START
B 1a+b
C
6
4
2
A
3
D
1a+b
2
4
1
2
4
2
3
A
A
5
E
1a+b
3
6
3
F
8
7
7
7
6
5
6
5
1a+b
8
Note: Standard model fascia shown for illustrative purposes
B
See Engine and Fascia (Masonry Installations) contents on previous page.
1
Two piece Spigot Adapter
2
Spigot guide panel.
3
Spigot guide rails (x2).
4
Zero Clearance - Top panel.
5
Zero Clearance - Rear panel.
6
Zero Clearance - Left & Right side panels.
7
Base panel.
8
Packet assembly screws (x27), grommets (x2) and rivets (x2).
a
Top Half and
b
1
Two piece Spigot Adapter
2
Console Installation - Top panel.
3
Console Installation - Left side panel.
4
Console Installation - Right side panel.
5
Console Installation - Rear panel.
6
Console Installation - Pillar.
7
Packet assembly screws 35 x 8g and 7 x M5.
a
Top Half and
b
Spigot
Adaptor
Plinth Installation - Freestanding Installation (x3 Cartons)
See Engine and Fascia (Masonry Installations) contents on previous page.
1
Two piece Spigot Adapter
2
Plinth Installation - Top panel.
3
Plinth Installation - Left side panel.
4
Plinth Installation - Right side panel.
5
Plinth Installation - Rear panel.
6
Plinth Installation - Pillar assembly.
7
Plinth Installation - Base panel.
8
Packet assembly screws 35 x 8g (only 29 needed for installation) and 7 x M5.
a
Top Half and
b
Bottom Half.
Optional Wireless Remote / Thermostatic Control (x1 Carton)
1
Wireless remote/thermostatic control with wall mount.
2
AA batteries (x2).
3
Operating Instruction.
1
Remote
Thermostat
Bottom Half.
A
F
Plinth
Console Installation - Freestanding Installation (x3 Cartons)
See Engine and Fascia (Masonry Installations) contents on previous page.
E
Console
Bottom Half.
A
D
Fascia
Zero Clearance - Inbuilt Installation (x3 Cartons)
A
C
Engine
* The Classic fascia / Mesh dress guard is suitable for Masonry and Zero Clearance - Inbuilt Installation
installations ONLY! It and can NOT be used on a Console or Plinth installation.
Zero
Clearance
Box
Carton Contents
Component Descriptions
Optional Two Piece Spigot Adapter (x1 Carton)
Two piece Spigot Adapter
Rinnai Australia
a
Top Half,
b
Bottom Half and assembly screws (x4)
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Sapphire Operation & Installation Manual
INSTALLATION RECORD
INSTALLERS / GAS FITTERS DETAILS
Installers Name:
____________________________________________________________________
Company Name:
____________________________________________________________________
Company Address: ____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
Company Contact Details
Telephone:
____________________________________________________________________
Mobile Phone:
____________________________________________________________________
Certificate of Compliance / Certification Number: _____________________________________________
Authorised Persons - Licence Number: _____________________________________________________
Installers Signature: ____________________________________________________________________
Installation Date:
____________________________________________________________________
APPLIANCE DETAILS
Model Number:
____________________________________________________________________
Serial Number:
____________________________________________________________________
Installation Address: ____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
THIS APPLIANCE MUST BE INSTALLED, SERVICED
AND REPAIRED BY AN AUTHORISED PERSON.
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Sapphire Operation & Installation Manual
SAFETY
WARNING
• Failure to comply with these instructions could result in a fire or explosion, which could cause
serious injury, death or property damage.
• Improper installation, adjustments, service or maintenance can cause serious injury, death or
property damage. Such work must be performed by an authorised person.
• The appliance must be installed in accordance with the local gas and electrical authority
regulations.
• Flue terminal must always vent directly to outdoors.
• DO NOT extend the flue vertically or horizontally in ways other than prescribed in the appliance
manufacturers’ installation instructions.
• For information on gas consumption, see data plate on the appliance.
• This appliance must not be installed where curtains or other combustible materials could come
into contact with it. In some cases curtains may need restraining.
• WARNING: This heater MUST NOT be used if either of the glass panels are damaged.
• When considering installation ensure minimum clearances as follows are adhered to:
10
INBUILT MODELS
mm
FREE-STANDING MODELS
10
mm
40
0m
40
m
75
0m
m
75mm
m
m
Note: Standard model
fascia shown for
illustrative purposes
m
m
m
m
00
40
40
0m
m
0m
7
5
7
0
5
m
m
m
0
m
10
m
00
10
• Heat radiating from the front of this heater may over time affect the appearance of some materials
used for flooring such as carpet, vinyl, cork or timber. This effect may be amplified if the air in
the room contains cooking vapours or cigarette smoke. To avoid this possibility, it is
recommended that a mat or similar protective sheet be placed in front of the appliance, extending
at least 750 mm in front of the dress guard.
• This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their
safety.
• The appliance is not intended for use by young children or infirm persons without supervision.
• Young Children must be supervised when in the vicinity of this heater while it is in operation.
• The Dress Guard MUST be fitted to this appliance to reduce the risk injury from serious burns
and no part of it should be permanently removed.
• For protection of young children or the infirm a secondary guard is required.
• If the supply cord is damaged or requires replacing, it must be replaced by the manufacturer or
the manufacturer's agent or similarly qualified person in order to avoid a hazard.
• The heater must not be located immediately below a power socket outlet.
• DO NOT connect to an LPG Gas cylinder indoors.
• A dedicated 240 V earthed 10 Amp power point must be used with this appliance.
• DO NOT modify this appliance. Modifying from original specifications may create a dangerous
situation and will void your warranty.
• Only the flue components specified by Rinnai must be used.
• Unpack the heater and check for damage. DO NOT INSTALL A DAMAGED HEATER. If the heater
is damaged, contact your supplier for advice.
• Before installing the heater, check the label for the correct gas type (refer rating plate, inside the
appliance).
• Refer to local gas authority for confirmation of the gas type if you are in doubt.
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Sapphire Operation & Installation Manual
SAFETY
Note: Standard model fascia shown for illustrative purposes
The appliance is not intended for use by young children or infirm persons without supervision.Young children
should always be supervised to ensure that they DO NOT play with the appliance.
DO NOT sit or lean against the heater.
DO NOT allow children or elderly persons to sleep in the warm air discharge from the heater.
Note: Standard model fascia shown for illustrative purposes
DO NOT post or allow children to post articles into the louvres of the heater.
DO NOT cover or place articles on this heater.
DO NOT place articles in front of the louvres.
Note: Standard model fascia shown for illustrative purposes
DO NOT operate / install this heater in areas where painting is taking place, or in places such as hairdressing
salons, where there may be fluff and dust, and where aerosols are used.
DO NOT place articles on or against this appliance.
DO NOT use or store flammable materials near this appliance. Keep flammable materials away from heater.
Combustible materials MUST NOT be placed where the heater could ignite them.
DO NOT spray aerosols in the vicinity of this appliance while it is in operation. Most aerosols contain flammable
substances which can be a heater hazard if used near this heater when it is in use.
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Sapphire Operation & Installation Manual
SAFETY
A dedicated 240V earthed 10 Amp power point must be used with this appliance.
DO NOT use power boards or double adaptors to operate this appliance. The heater MUST NOT be located below
a power socket-outlet.
DO NOT place containers of liquid on top of the heater. Water spillage can cause extensive damage to the
appliance and create an electrocution hazard.
DO NOT place articles on or against this appliance.
m
7
5
0
m
DO NOT CONNECT TO AN LPG GAS CYLINDER INDOORS.
Turn the heater ‘OFF’ after use.
DO NOT unplug the heater while it is in operation or while the fan is still cycling.
DO NOT remove the Dress Guard. The dress guard is fitted to this appliance to reduce the risk of fire or injury from
burns and no part of it should be permanently removed. For protection of children or the infirm, a secondary guard
is recommended.
Heat emanating from the front of the appliance may over time affect the appearance of some materials used for
flooring such as carpet, vinyl, cork or timber. This affect may be amplified if the air in the room contains cooking
vapours or cigarette smoke. To avoid this possibility, it is recommended that a mat be placed in front of the
appliance, extending at least 750 mm in front of the heater.
When the heater is operated for the first time or after long periods of non use a slight odour may be emitted, this is
normal. However if odours persist switch ‘OFF’ the appliance and contact Rinnai.
SAFETY DEVICES
Over Heat Switches: When the heater gets too hot during operation (for example when air outlet louvres are
blocked) these devices turn the gas off automatically and allow the heater to restart when cooled down.
Electrical Fuse: The electrical circuits are protected by a fuse.
Flame Failure Sensing System: This device automatically cuts off the gas supply to the heater in the event of a
flame failure.
Power Failure: In the event of a power failure or power cut, the gas valves will automatically close.
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Sapphire Operation & Installation Manual
ABOUT YOUR HEATER
GENERAL DESCRIPTION
Your Sapphire is a burning log effect, gas space heating appliance with natural draft combustion system, intended
for use with Natural Gas, Propane and ULPG. The Burning log effect is achieved using one single main burner with
strategically placed, 'life like', imitation logs and granules. Temperature control is achieved by pressing the up or
down marked arrows on the manual control switch or via a cordless wall mounted remote control thermostat / timer.
This heater has an electronic ignition with intermittent pilot. The pilot is only on when the heater is in operation.
Burner, logs and granules are contained in a glass fronted, sealed burner box.
Combustion air is drawn from the room. Combustion product is exhausted via the flue discharge vent when
installed in a masonry chimney or when installed in a zero clearance box or as a stand alone unit through a
100mmØ x 150mmØ twin skinned flue to the outside of the house.
This appliance is modular and primarily consists of an 'Engine' that is utilized in any of the 3 configuration types as
listed below.
1. Fireplace / Masonry installation - Engine:
The appliance is directly mounted into an existing masonry fire place or a non-combustible/masonry enclosure
that has a chimney. When installed correctly the appliance is a flush to wall mount.
2. Zero Clearance installation:
The Appliance is fitted within a sheet metal Zero Clearance Box Assembly that has been installed into a wall or
other suitable structure. Materials need not be non-combustible. When installed correctly the appliance is a
flush to wall mount.
3. Freestanding Plinth or Console appliance:
The appliance is housed in a decorative fabricated sheet metal box that is intended to be freestanding and not
inbuilt.
MASONRY
ZERO
CLEARANCE
Note: Standard model
fascia shown for
illustrative purposes
PLINTH
Rinnai Australia
CONSOLE
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Sapphire Operation & Installation Manual
ABOUT YOUR HEATER
DESIGN FEATURES
1
4
5
a
b
c
d
2
3
6
1
7
5
7
4
8
2
3
6
7
7
1 Rinnai Sapphire Heater
2 Push button control panel
a ON / OFF (Standby) button
b Power / operation indicator
c Flame Up button
d Flame Down button
3 Glass dress guard (standard model) / Mesh dress guard (classic model)
4 Flame window - artificial log set and burn media
5 Warm air discharge vent
6 Return air vent
7 Alternative power cable outlet location on front panel can be left or right handed
8 Optional Radio Frequency (RF) combination remote / thermostatic control with wall mount.
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Sapphire Operation & Installation Manual
CONTROL PANEL OPERATION
TO TURN YOUR HEATER ON
BEFORE PROCEEDING ENSURE THE GAS AND ELECTRICITY ARE TURNED ON.
NOTE
When the heater is in the OFF condition (the power supply connected and switched ON but the
heater turned OFF) the Power Indicator will be extinguished, this is normal.
The 'Push Button Control Panel' is located at the
top left edge of the heater.
Step 1. Press ‘ON’/‘OFF’ button a once. The
electronic ignition sparker will be able to
be heard.
Step 2. The electronic ignition stops when the
pilot flame has been established, the
main burner then ignites off the pilot
and is automatically preset to Stage 7 High Flame. The blue LED Power
Indicator,
will be constantly
b
illuminated indicating heater is in
operation.
a
b
c
d
Step 3. Flame height may be adjusted after 1
minute of operation. To change the
burner and fan settings press c to
increase flame height and d to
decrease flame height.
FLAME HEIGHT & FAN SPEED SETTINGS
NOTE
The relationship between the flame
height and fan speed are preset and
can not be independently adjusted.
FLAME HEIGHT
FAN SPEED
1
2
3
4
5
6
7
HIGH LOW LOW LOW HIGH HIGH HIGH
TO TURN YOUR HEATER OFF
NOTE
When the heater is in the OFF/STANDBY condition (power supply connected and switched ON) the
blue LED Power Indicator will be extinguished. This is normal.
To turn the heater 'OFF' press the 'ON'/'OFF' Button a once. The blue LED Power Indicator b , will extinguish to
indicate that the appliance has returned to the in OFF condition.
INTERRUPTION TO ELECTRICITY OR GAS SUPPLY DURING OPERATION
Interruption to the power or gas supply will turn your heater off. Restart will be required This is a safety feature
designed to ensure that un-attended starts do not occur.
RESTART PROCEDURE AFTER INTERRUPTION TO ELECTRICITY SUPPLY
To restart your heater once power has been restored follow the steps for “TO TURN YOUR HEATER ON” above.
RESTART PROCEDURE AFTER INTERRUPTION TO GAS SUPPLY
The instant gas supply is interrupted the heater will attempt re-ignition for a period of 60 seconds.
If the heater has not re-lit after 60 seconds the gas control will go to 'Gas Lock-out'. The convection fan will remain
on for 4 minutes to cool the appliance.
To restart your heater once gas has been restored:
Step 1. Ensure gas supply has been re-established to heater.
Step 2. To re-set the gas control turn 'OFF' the heater by pressing 'ON/OFF' button a once.
Step 3. In rapid succession Press button a , 3 times. (Turn 'ON', then 'OFF', then 'ON' again), within a 5 second
period.
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Sapphire Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
For further enhanced comfort and convenience the Sapphire heater can be both remotely and thermostatically
controlled through the use of a wireless wall mountable controller / thermostat.
The wireless controller / thermostat is an optional extra available through your Rinnai stockist.
DISPLAY LAYOUT & FEATURES
1
Time of day with ‘AM’ or
‘PM’ display
Displays time of the day in hours and minutes, ‘AM’ or ‘PM’.
The time is displayed when the thermostat is ‘ON’ or ‘OFF’.
6
2
Day of the week
Displays the current day of the week.
The day is displayed when the thermostat is ‘ON’ or ‘OFF’.
17
3
Current Room temperature
display
Displays the current temperature.
The temperature range is 7°C - 32°C.
4
Setting Temperature
‘SET’ display
When the thermostat is ‘ON’, the programmed (set)
temperature will be displayed.
5
Transmit indicator
Indicates that the thermostat is transmitting to the receiver,
the symbol will appear on the LCD for 1 sec.
6
Battery Low indicator
Indicates when the battery power is below an acceptable
level.
7
Automatic mode indicator
Indicates if the thermostat is in automatic mode.
8
Program mode indicator
Indicates that the thermostat is in programming mode.
9
Manual mode indicator
Indicates if the thermostat is in manual mode.
10
Setting ‘UP’ Button
Increase hours, minutes, day or temperature.
11
‘OK’ Button
Accepts the current function and advances to the next
function.
12
‘PWR’ (Power) Button
Switches the thermostat ‘ON’ and ‘OFF’. To turn ‘ON’ press
and release the ‘PWR’ and ‘OK’ Buttons at the same time
this will turn the thermostat ‘ON’ to the most recently
programmed working mode.
13
‘A/M’ Button
Toggles between automatic, manual and flame mode.
14
‘T’ (Time) Button
Initiates time and day of the week programming (must press
and hold for 2 or more seconds when the thermostat is
‘OFF’).
15
Setting ‘DOWN’ Button
Decrease hours, minutes, day or temperature.
16
‘P’ (Program) Button
Initiates the programming mode (must press and hold for 2 or
more seconds when the thermostat is ‘OFF’).
17
Flame Indicator
Indicates the flame setting.
5
3
4
1
2
7
9
8
UP
A/M
T
OK
P
with
PWR
DOWN
BUTTON LAYOUT & FEATURES
10
11
UP
A/M
13
14
15
T
OK
DOWN
P
PWR
12
16
The Flame symbol graphically indicates which of the 7
graduated settings between Low and High flame when the
burner is on.
In AUTO or MANUAL temperature mode, if the burner is OFF
due to room temperature being reached the symbol will
modulate UP and DOWN. This is to indicate that the unit is
still ON even though there are no flames visible in the
appliance.
REMOTE CONTROLLER - BATTERY INSTALLATION
Carefully remove the battery compartment cover panel from the rear of your controller hand-set and
insert the two AA batteries supplied ensuring that '+' and '-' polarity is correct. After installing the
batteries your remote control will display an 'Initial Set-up Screen' with the current room temperature
in °C, a default time setting of
and the default day of the week set to ‘MO’ - Monday.
NOTE
When batteries are changed all settings other than synchronisation are lost and the
controller will revert back to the 'Initial set -up screen'.
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Sapphire Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
REMOTE CONTROLLER - SYNCHRONISATION.
NOTE
Before proceeding with synchronisation ensure that the gas and electricity are connected.
Synchronisation must be carried out when a new controller has been purchased. Two controllers
CAN NOT be used at the same time!
The heater will not respond the controller until synchronisation has been carried out.
Synchronisation of Controller & The Heater
Step 1).Turn the power off at the power point for a minimum of 30 seconds, synchronisation will not be
possible unless the minimum 30 seconds has been observed.
a
b
Step 2).Ensure the remote control is turned OFF, to turn OFF press and release the ‘PWR’ button once.
Step 3).Turn the power ON at the power point, the blue power operation indicator b on the push
button control panel will flash once. The controller can now be synchronised with the heater.
NOTE
Synchronisation MUST BE performed within 30 seconds of the power being turned ON, if more than
30 seconds has elapsed repeat steps 1 through 3.
Step 4).On the controller in quick succession press the following sequence of buttons: ‘P’ > ‘T’ > ‘T’ > ‘UP’
The LCD display will show ‘L/C’ (Learn Code) for 2 seconds then return to the normal ‘OFF’ state display.
The blue power operation indicator b on the push button control panel will flash once to indicate that
synchronisation has been accepted.
To restore factory default settings
With the thermostat ‘OFF’, press the following sequence of buttons ‘P’ > ‘T’ > ‘T’ > ‘DOWN’.
REMOTE CONTROLLER - MANUAL OPERATION
Turning ‘ON’
Step 1).Press ‘ON’/‘OFF’ button of the Push Button Control Panel a once the Power Indicator LED b , will
illuminate blue.
Step 2).Press both the ‘OK’ and ‘PWR’ buttons on the controller at the same time. Operational control is now
transferred to the controller, the heater operation is then dependant on the controller mode as follows:
In Manual Mode - Unless the set temperature is above that of the room temperature the heater will not
ignite and the power Indicator LED b will turn red to indicate that the heater is in Controller Standby
mode. Raising the set temperature above that of the room temperature will start heater operation and the
Power Indicator LED b , will change from red to blue.
Turning ‘OFF’
Step 1).To place heater into controller standby press the ‘PWR’ button once. The heater will go into ‘Standby’
mode and the power Indicator LED b will turn red.
Step 2).To turn the heater 'OFF' press the 'ON'/'OFF' Button a twice. The Power Indicator LED b , will be
extinguished to indicate that the appliance has returned to the OFF condition.
Changing the temperature
The Sapphire has temperature increments of 1° which can be changed using the ‘UP’ and ‘DOWN’ buttons.
The temperature control range is 7 - 32°C
Change between Celsius - °C and Fahrenheit - °F
The thermostat temperature display can be set to °C or °F. The default is °C.
With the controller ‘OFF’, press the following sequence of buttons: ‘P’ > ‘T’ > ‘T’ ‘A/M’ to toggle between °C or °F.
Change between manual, automatic and flame modes
Press and release the ‘A/M’ button.
The unit first lights the pilot and then after a short period switches to the ‘HIGH’ flame setting.
To turn ‘OFF’ press and release the ‘PWR’ button once.
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Sapphire Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
REMOTE CONTROLLER - AUTOMATIC OPERATION
Setting the Current Time and Day of the Week
STEP 1
STEP 2
STEP 3
10
UP
A/M
T
OK
UP
P
PWR
A/M
OK
T
DOWN
UP
P
PWR
A/M
T
DOWN
OK
P
PWR
DOWN
11
14
15
Step 1. With the controller ‘OFF’, press and hold the ‘T’ button
‘HOUR’ and ‘AM or PM’ will flash.
NOTE
14
for approximately 2 seconds. ‘TIME’,
If no buttons are pressed within 10 seconds the display will revert back to 'Initial Set-Up Screen'
retaining the last entered setting.
Step 2. To select the hour push the ‘UP’ button 10 or ‘DOWN’ button 15 until the desired hour is chosen, note
that AM or PM is chosen by cycling through the 12 hour range.
Step 3. Press the ‘OK’ button
will flash.
11
to enter the selected hour and AM or PM. ‘TIME’ + ‘MINUTES’ + ‘AM or PM’
STEP 5
STEP 4
STEP 6
STEP 7
10
10
UP
UP
A/M
T
OK
P
PWR
A/M
T
OK
UP
P
PWR
A/M
DOWN
DOWN
T
OK
UP
P
PWR
A/M
T
DOWN
11
OK
P
PWR
DOWN
11
15
15
Step 4. To select the minutes push the ‘UP’ button
chosen.
Step 5. Press the ‘OK’ button
will flash.
11
11
or ‘DOWN’ button
15
until the desired minutes are
to enter selected minutes, One of the days SU, MO, TU, WE, TH, FR or SA
Step 6. To select the hour push the ‘UP’ button
Step 7. Press the ‘OK’ button
10
10
or ‘DOWN’ button
15
until the desired day is chosen.
to enter the selected day and to complete time and day setup.
To adjust time for Daylight Saving time
To adjust time or to adjust for daylight savings follow Steps 1 and 2 then press ‘OK’ button
keep the minutes and the current day.
NOTE
11
, three times to
When changing batteries all settings will be lost and the controller will revert back to the 'Initial
setup screen'. Re-setting of time, date and programming will be necessary.
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Sapphire Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
WIRELESS CONTROLLER / THERMOSTAT
The wireless controller is designed to be wall mounted on a bracket, (bracket supplied with the controller), within
20m of the heater.
The controller houses the thermostat which senses room temperature and communicates back to the Sapphire
heater via Radio Frequency.
The ideal position for the controller is:
Controller Specifications
• Away from direct sunlight.
Battery:
2 x AA batteries.
• Suitable distance away from the heater
(not exceeding 20 metres).
Battery Life:
Approximately 12 months.
• Ideally 1.5 m from the floor
(approximately at chest height).
Dimensions:
Height: 140 mm, Width: 80 mm, Depth: 20 mm.
• Away from possible drafts in the room.
Additional information about Remote Thermostat Control Buttons
Transmit Indicator
Battery Indicator
Indicates the thermostat is transmitting to the receiver, the symbol
with appear on the LCD for 1 second.
This symbol will flash when batteries need replacing. The thermostat
will remain functional for approximately 5 days before shutting ‘off’.
Re-programming of the controller will be required after battery
replacement.
Temperature Display
Displays current temperature. °C is the default but °F is available.
The temperature range is 7°C - 32°C (45°F - 90°F).
Room Indicator or Set Indicator
When the thermostat is ‘ON’ the programmed (set) temperature and
the room temperature will be displayed. When the Flame mode is
‘ON’ the Flame setting F7 to F1 will be displayed.
PWR + OK
UP
A/M
T
OK
P
PWR
DOWN
Switches the thermostat ‘ON’ and ‘OFF’. If thermostat is ‘OFF’,
pressing and releasing the ‘PWR’ + ‘OK’ button will turn the
thermostat on to the most recently selected working mode.
T (Time)
UP
A/M
T
OK
P
PWR
PWR
Initiates the time and day of week programming, press and hold for
2 seconds.
DOWN
UP, DOWN & OK
UP
A/M
T
OK
P
PWR
PWR
DOWN
‘UP’ increase hours, minutes, day or temperature ‘OK’, accepts the
current function and advances to the next function, ‘DOWN’,
decrease hours, minutes, day or temperature.
P (Program)
UP
A/M
T
OK
P
PWR
PWR
Initiates the programming mode, press and hold for 2 seconds.
DOWN
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Sapphire Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
Additional information about Remote Thermostat Control Operation
Character Diagnostic Check. To check the display characters on the remote control turn the controller 'off' by
pressing the 'PWR' button then press P - T - T - OK in rapid succession.
UP
UP
A/M
T
OK
P
PWR
A/M
T
OK
P
PWR
DOWN
DOWN
The remote will then commence automatically cycling through all the display characters, finally displaying the full
screen as shown below.
This process takes approximately 20 seconds and does not affect any programming.
1
2
3
UP
A/M
T
OK
P
PWR
DOWN
If any of the characters are not displayed contact your Rinnai stockist for a replacement controller.
NOTE
The Fan and Snowflake symbols displayed are not utilized in the operation of the Sapphire heater.
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Sapphire Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
TO TURN YOUR HEATER ON WITH REMOTE / THERMOSTATIC CONTROL
BEFORE PROCEEDING ENSURE THE GAS AND ELECTRICITY ARE TURNED ON.
NOTE
Before remote / thermostatic control can be used the heater must be taken out
of the OFF/STANDBY condition (supply connected and switched ON but the
heater turned OFF), do this as follows:
Press ‘ON’/‘OFF’ button a once the electronic ignition sparker will be able to
be heard.
Step 1. The electronic ignition stops when the pilot flame has been
established. The main burner then ignites off the pilot. Once the main
burner has ignited the heater can the be operated by remote /
thermostatic control.
b
d
a
c
MODES OF OPERATION
To Turn Remote ‘ON’ or ‘OFF’
STEP 1
STEP 2
UP
A/M
T
OK
UP
P
PWR
A/M
T
DOWN
OK
P
PWR
DOWN
11
12
12
Step 1. To turn ‘ON’ - press and release the ‘OK’ button 11 and ‘PWR’ button
display will now include the setting temperature and the mode of operation.
Step 2. To turn ‘OFF’ - press the ‘PWR’ button
12
12
at the same time. The
only.
Manual Temperature Mode
•
Temperature can be set at any level.
•
Time and day of week does not need to be programmed to operate.
STEP 1
STEP 2
10
UP
A/M
UP
OK
T
P
PWR
A/M
DOWN
T
OK
P
PWR
DOWN
13
15
Step 1. With the controller turned ‘ON’, press and release the ‘A/M’ button
appears on the LCD.
Step 2. Press press the ‘UP’ button
increments of 1°C.
Rinnai Australia
10
or ‘DOWN’ button
15
15
13
until the word ‘MANUAL’
to increase or decrease the temperature in
Sapphire Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
Automatic Timer Mode
•
In automatic timer mode temperature is regulated to the programmed level and time.
•
Time and day of week MUST BE set.
STEP 1
STEP 2
10
UP
A/M
T
UP
OK
P
PWR
A/M
T
DOWN
OK
P
PWR
DOWN
13
15
Step 1. With the controller turned ‘ON’, press and release the ‘A/M’ button
on the LCD.
Step 2. At any time press the ‘UP’ button
increments of 1°C.
10
or ‘DOWN’ button
13
until the word ‘AUTO’ appears
to increase or decrease the temperature in
15
Flame Mode
•
Temperature control is over ridden and the flame size can be set to any setting from F7 highest to F1 lowest.
NOTE
•
When the fire first ignites it remains on highest flame for the first 60 seconds before changing to
the selected flame height.
Time and day of week does not need to be programmed.
STEP 1
STEP 2
17
17
10
UP
A/M
T
OK
UP
P
PWR
A/M
DOWN
T
OK
P
DOWN
13
15
Step 1. With the controller turned ‘ON’, press and release the ‘A/M’ button
and the flame symbol
Step 2. Press the ‘UP’ button
PWR
17
10
13
until the letter ‘F’ with a number
appear on the LCD panel.
or ‘DOWN’ button
15
to increase or decrease the flame height.
The fan speed automatically adjusts to the corresponding flame height. It is not able to be selected
by the operator. See the flame table below for flame height to fan speed relationship.
NOTE
Flame Height
1
2
3
4
5
6
7
Fan Speed
HIGH
LOW
LOW
LOW
HIGH
HIGH
HIGH
Manually Overriding The Set Program
At any time, the temperature or fan speed may be adjusted ‘UP’ or ‘DOWN’ similarly to operating in “Manual
Temperature Mode” on page 15.
NOTE
However, whenever the thermostat changes to a new time period, the temperature will be set
automatically according to that period’s setting.
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Sapphire Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
Flame Height And Fan Speed
The flame height and fan speed are not individually adjustable. Flame height and fan speeds are selected by the
microprocessor according to the difference between the set temperature and the ambient temperature of the room.
The fan speed automatically adjusts to the corresponding flame height. The fan speed is not able to be selected
by the operator. When the heater is operated in ‘Manual Temperature Mode’ the flame height is automatically
selected by the microprocessor to achieve and maintain the ‘set’ temperature. As an example, if the room is much
colder than the ‘set’ temperature, the flame height and corresponding fan speed will be high. As the room heats up
and gets close to the ‘set’ temperature the flame height and corresponding fan speed will revert to lower settings.
When the heater is operated in ‘Flame Mode’ the flame height is set by the operator.
Flashing Small Flame Symbol ‘ON’
The small flashing flame symbol 17 on the RF controller display indicates the room
temperature is within 0.5°C of set temperature.
17
Program Modes
The appliance can be programmed to operate during four separate periods in one day, resulting in a possible 28
operating periods per week. A weekday program can be set so the program is used Monday to Friday. Similarly, a
weekend program can be set for Saturday to Sunday. The entire week can also have the same program.
If you do nothing to change the programming the following default settings would be
available if you set it to automatic mode.
Time Period
Start Time
Temperature °C
Suggested Time Period Settings
Period 1
6:00 am
20°C
- Morning
Period 2
8:30 am
15°C
- Day time
Period 3
5:00 pm
21°C
- Evening
Period 4
10.30 pm
15°C
- Night time
To revert back to the default settings once you have reset the periods, in rapid
succession press the following sequence of buttons ‘P’ - ‘T’ - ‘T’ - ‘DOWN’.
Factory default settings
PROGRAMMING OF PROGRAM MODES
STEP 1
STEP 2
STEP 3
10
UP
A/M
T
OK
DOWN
UP
P
PWR
A/M
16
T
OK
DOWN
15
UP
P
PWR
A/M
T
OK
DOWN
P
PWR
11
Step 1. With the controller ‘OFF’, press and hold the ‘P’ button 16 for approximately 2 seconds. The LCD will
display ‘PROG’. ‘Pd’ and the current time and the day ‘MO’ will flash.
Step 2. To select the day range press the ‘UP’ button 10 or ‘DOWN’ button 15 until the desired day range has
been chosen the day ranges are as follows:
MO TU WE TH FR MO TU WE TH FR SA SU SU - SA SU MO TU WE TH FR SA
Holding the ‘UP’ or ‘DOWN’ buttons for more than 2 seconds will scroll through the day ranges.
NOTE
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Sapphire Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
STEP 4
STEP 6
STEP 5
10
10
UP
A/M
T
OK
UP
P
PWR
A/M
T
DOWN
OK
UP
P
PWR
DOWN
A/M
15
OK
T
P
PWR
DOWN
16
15
Step 3. Press the ‘OK’ button 11 to enter the selected day range. The LCD will display ‘PROG’. ‘P1’ and the
‘TIME’ + ‘HOUR’ + ‘AM’ will flash.
Step 4. To select the ‘ON’ hour for ‘P1’ push the ‘UP’ button 10 or ‘DOWN’ button 15 until the desired hour is
chosen, note that AM or PM is chosen by cycling through the 12 hour range.
Step 5. Press the ‘OK’ button
will flash.
11
to enter the selected hour and AM or PM. ‘TIME’ + ‘MINUTES’ + ‘AM or PM’
Step 6. To select the ‘ON’ minutes for ‘P1’ push the ‘UP’ button
minute is chosen.
STEP 7
10
or ‘DOWN’ button
STEP 8
until the desired
15
STEP 9
10
UP
A/M
T
OK
UP
P
PWR
DOWN
A/M
16
T
OK
UP
P
PWR
A/M
DOWN
T
OK
P
DOWN
15
Step 7. Press the ‘OK’ button
11
PWR
16
to enter the ‘ON’ minutes. ‘SET’ + ‘TEMPERATUTRE DIGITS’ will flash.
Step 8. To select the ‘ON’ temperature for ‘P1’ push the ‘UP’ button
temperature is chosen.
10
or ‘DOWN’ button
15
until the desired
Step 9. Press the ‘OK’ button 11 to enter the selected temperature. The LCD will display ‘PROG’. ‘P2’ and the
‘TIME’ + ‘HOUR’ + ‘AM’ will flash, this completes the programming for the ‘P1 - ON’ period. Repeat
steps 3 through 9 for ‘PROG’. ‘P2 - OFF’, ‘P3 - ON’ and ‘P4’ ‘OFF’ periods.
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Sapphire Operation & Installation Manual
CARE AND MAINTENANCE
Your heater needs very little maintenance, but the following information will help you to keep it looking good and
working efficiently.
DO NOT attempt to clean the heater while the appliance is hot or operating.
IMPORTANT
All parts of the heater can be cleaned using a soft, damp cloth.
DO NOT use solvents or abrasives to clean any parts.
DO NOT spray aerosols in the vicinity of the heater whilst in operation.
DO NOT place articles on or against this heater.
DO NOT store flammable materials near this heater.
SERVICE
Rinnai recommend that this appliance and installation be inspected and serviced every 2 years or more frequently.
If the power supply cord or any other component of the heater are damaged, they must be replaced by Rinnai or
a suitably qualified person.
Any service or repair work should only be carried out by an authorised person. Rinnai has service and spare parts
departments nationally. See back cover for contact details.
Service calls for general cleaning, maintenance and wear and tear are not necessarily covered
under the warranty. Service calls of this nature may be chargeable.
NOTE
Faults caused by insufficient gas supply, gas quality, installation errors or operation errors are not
covered by the Rinnai warranty. Refer to separate Warranty Card for details.
TROUBLE SHOOTING
General Operation Characteristics
NOTE
Before asking for a service call please check the following table as these characteristics are part
of the normal operation of the appliance and do not indicate a fault.
CHARACTERISTIC
EXPLANATION
At ignition:
Warm air does not start when the burner
lights.
Smoke or strange smells are produced on
the first start up after installation.
Sharp clicking noises at ignition, or when
the unit thermostat modulates to a lower
or higher setting, or shuts down.
The fan is started automatically after a short delay. This is to
allow the heat exchanger to warm up, helping to avoid cold
draughts.
This is normal operation.
This is caused by grease, oil or dust on the heat exchanger.
This is to be expected and will cease after a short time.
This is simply expansion and contraction noise from the heat
exchanger.
This is a normal operation sound.
During combustion:
Dull clunking noise when the thermostat
operates.
This is the sound of the solenoid gas valves opening and
closing to regulate the gas flow.
These are normal operation noises.
When the appliance is turned off:
Convection fan continues to run after
turning ‘OFF’.
Rinnai Australia
This is to remove residual heat from the heat exchanger and
stops once the appliance cools sufficiently.
19
Sapphire Operation & Installation Manual
CARE AND MAINTENANCE
TROUBLE SHOOTING CHECKLIST
Not plugged in or turned off
Mains power failure
(Initial Install) Air in gas pipe
Air in hose
Ignition failure
Flat battery for remote control
Gas supply turned off
Gas escape
Inadequate flue system
Insufficient gas pressure
Log Misalignment
Normal operation
Fault
Condition
*Remote not working
Glass, Streaky lines
Glass, Condensating
Severe sooting
Minor soot deposits
Fan Not Working
Probable
Cause
Smell of gas
Fault
Condition
Burners fail to ignite
Use the following chart to help determine whether a service call is required, however if you are unsure about the
way your heater is operating, contact Rinnai or your local agent.
Simplest Possible
Remedy
Plug in power cord and turn power ‘ON’.
Re-ignition, when power restored.
Installer to purge air from gas supply.
Repeat Ignition procedure.
Repeat Ignition procedure.
Replace remote control battery.
Turn gas supply on at the meter or cylinder.
Isolate gas supply, call Rinnai.
Call Rinnai.
Call Rinnai.
Call Rinnai.
No action is required.
Fan not working - fan automatically comes on after
4 minutes not heat switch activated.
Allow heater to warm up.
Allow heater to run on high for 4 minutes.
Call Rinnai.
Replace batteries.
Refer to page 9 for solution.
Refer to page 11 for solution.
*
Normal operation
Normal operation
Heat switch not activated
Possible fan fault
Controller display blank
Control Panel Operation
Controller Not Synchronised
**
* Only applicable when optional remote controller is used.
** Only applicable if the remote controller is programmed.
ABNORMAL FLAME PATTERN
Each Rinnai Flame Fire heater has a distinct flame pattern. The flame should look the same every time you start
your heater, after an initial warm up period of approximately 15 minutes.
Abnormal flame performance and/or pattern can indicate a problem with your heater, such as blocked gas injectors,
incorrectly installed / inadequate flue system or the artificial logs/burn media may have shifted from when the heater
was first installed.
There are some warning signs that could indicate a problem. If any of the signs below occur, please contact Rinnai.
NORMAL FLAME PATTERN
ABNORMAL FLAME PATTERN
SOOT BUILD UP
Key signs of abnormal flame performance:
•
•
•
•
•
•
•
Appliance turns ‘OFF’ soon after start up and does not relight.
Flame appears overly orange-yellow.
Flame appears either very short or very long.
Flame only burns part way across the burner.
Severe soot building up on the inside of the glass and logs.
Continuous unusual smell from the appliance.
Continued difficulty or delay in establishing a flame.
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20
NOTE
Be advised that appliances
incorporating a live fuel
effect, and designed to
operate
with
luminous
flames, may exhibit slight
carbon deposition, this is
normal operation.
Sapphire Operation & Installation Manual
NOTES
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Sapphire Operation & Installation Manual
TABLE OF CONTENTS - INSTALLATION
SPECIFICATIONS ............................................................................................................................................... 23
GENERAL SPECIFICATIONS .......................................................................................................................... 23
DIMENSIONS ...................................................................................................................................................... 24
HEATER LOCATION........................................................................................................................................... 25
GENERAL LOCATION INFORMATION............................................................................................................ 25
TV AND ORNAMENTATION WARNING ......................................................................................................... 25
ENCLOSURE REQUIREMENTS ...................................................................................................................... 26
ENCLOSURE DIMENSIONS ............................................................................................................................ 26
HEATER ENGINE - GENERAL INSTALLATION ............................................................................................... 27
GAS SUPPLY.................................................................................................................................................... 27
ELECTRICAL SUPPLY ..................................................................................................................................... 28
FLUEING ........................................................................................................................................................... 29
MASONRY FLUE INSTALLATION ..................................................................................................................... 30
OPEN INSTALLATION METHOD ..................................................................................................................... 30
HEATER ENGINE INSTALLATION - MASONRY............................................................................................... 31
MASONRY INSTALLATION OVERVIEW ......................................................................................................... 31
MASONRY INSTALLATION - DETAIL .............................................................................................................. 31
HEATER ENGINE INSTALLATION - ZERO CLEARANCE ............................................................................... 33
ZERO CLEARANCE INSTALLATION OVERVIEW........................................................................................... 33
ZERO CLEARANCE INSTALLATION - DETAIL ............................................................................................... 33
HEATER ENGINE INSTALLATION - CONSOLE ............................................................................................... 36
FREESTANDING CONSOLE INSTALLATION OVERVIEW............................................................................. 36
FREESTANDING CONSOLE INSTALLATION - DETAIL ................................................................................. 36
HEATER ENGINE INSTALLATION - PLINTH .................................................................................................... 39
FREESTANDING PLINTH INSTALLATION OVERVIEW.................................................................................. 39
FREESTANDING PLINTH INSTALLATION - DETAIL ...................................................................................... 39
COMPLETING HEATER INSTALLATION .......................................................................................................... 42
PREPARING FOR COMMISSIONING.............................................................................................................. 42
COMMISSIONING THE APPLIANCE ............................................................................................................... 46
ATTACHING FASCIA ASSEMBLY ................................................................................................................... 47
ATTACHING DRESS GUARD TO CLASSIC FASCIA ASSEMBLY.................................................................. 48
ABNORMAL FLAME PATTERN........................................................................................................................ 48
WIRING DIAGRAM.............................................................................................................................................. 49
CHECKLIST......................................................................................................................................................... 50
INSTALLATION AND COMMISSIONING CHECKLIST .................................................................................... 50
CONTACT INFORMATION ................................................................................................................. 53
THIS APPLIANCE MUST BE INSTALLED, SERVICED
AND REPAIRED BY AN AUTHORISED PERSON.
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Sapphire Operation & Installation Manual
SPECIFICATIONS
GENERAL SPECIFICATIONS
Model
RIB2310MN/A
RIB2310ML/A
Model Name
Sapphire Gas Log Flame Fire
Features
Inbuilt or Freestanding Gas Space Heater
Burning log effect
Glass front
Convection Fan, top warm air outlet
Glass dress guard (standard model)
Mesh dress guard (classic model)
Installation
Inbuilt Masonry, Inbuilt Zero Clearance and Freestanding options
Combustion Method
Bunsen type burner
Flue - Masonry (if required)
Flue - Freestanding & zero clearance
FlexiLiner diameter. 100 mm
Twin skinned diameter. 100mm x diameter. 150mm outer
Convection Fan
Double drum. 160mm x 180mm - 2 speed - Centrifugal
Gas connection
G 1/2” flared male
Gas type
NG, Propane Universal LPG
Ignition
Continuous Spark Electronic Ignition
Input / Output
Refer data plate and energy rating label on appliance
Power Consumption
High 50 W, Standby < 3.0 W
1500 mm cord is supplied with a 3 pin plug
Safety Devices
Overheat Switch
Electrical Fuse
Flame Failure Sensing System (FFD)
Power Failure Protection
Gas Lock-out (1 minute after attempted restart)
Temperature Control
Thermostatic, temperature control range 7 - 32°C
Glass - Primary
Glass - Secondary
Glass seal material
Ceramic Glass
Tempered Glass
Woven fibreglass chord - Hytex® 1000 by mid Mountain USA
Weight (Engine Only)
60 Kg - “uncrated” - no Flue
Operation
Push button control panel or via optional wireless remote/
thermostatic control
For other appliance specifications refer to appliance data plate.
NOTE
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Sapphire Operation & Installation Manual
DIMENSIONS
C
A
B
D
A
F
B
J
MASONRY
D
F
J
ZERO CLEARANCE
E
E
I
G
I
C
H
H
C
A
B
D
C
A
F
B
D
F
J
J
CONSOLE
PLINTH
E
E
I
G
G
I
H
H
Note: Standard model fascia shown for illustrative purposes
External Dimensions - Flue Centre
MODEL
Standard
Masonry
B
C
865mm 660mm 359mm
D
62mm
E
F
G
H
I
J
691mm 589mm
-
305mm
45mm
235mm
-
Classic
865mm 701mm 359mm
76mm
691mm 589mm
305mm
45mm
235mm
Standard
865mm 660mm 363mm
62mm
795mm 650mm 280mm 305mm
45mm
240mm
Classic
865mm 701mm 363mm
76mm
795mm 650mm 280mm 305mm
45mm
240mm
Console
865mm 760mm 363mm
62mm
865mm 760mm 280mm 305mm 144mm 235mm
Plinth
865mm 837mm 363mm
62mm
865mm 837mm 280mm 305mm 219mm 235mm
Zero Clearance
Rinnai Australia
A
Gas Connection
24
Sapphire Operation & Installation Manual
HEATER LOCATION
GENERAL LOCATION INFORMATION
• When positioning the heater, the main variables governing the location are Flueing and Warm Air Distribution.
•
This heater must not be installed where curtains or other combustible materials could come into contact with it.
In some cases curtains may need restraining. Refer to page 5 and page 6 for additional safety consideration.
•
Mantles and surrounds can be added to compliment the design provided that they conform to the clearances
shown in the diagrams below.
•
The minimum clearance from the edge of the appliance is 400 mm. The depth of the mantle/surrounds at the
minimum clearance may not exceed 150 mm.
•
An additional 100 mm of clearance is required for every extra 50 mm of mantle depth, i.e. for a 200 mm deep
mantle the clearance is 500 mm (as shown below).
INBUILT MODELS
Maximum
mantle depth
(at 400mm) may
only be 150mm
FREE-STANDING MODELS
10
mm
Note: Standard model
fascia shown for
illustrative purposes
75mm
10
mm
40
0m
75mm
m
40
0m
m
m
m
00
0m
m
7
7
5
5
0
0
m
m
m
m
10
m
40
00
40
0m
10
mm
TV AND ORNAMENTATION WARNING
INSTALLATION OF TV OR ORNAMENTATION ABOVE THE HEATER
CAUTION
The installation of electrical appliances above and in the vicinity of the heater such as, but not
limited to, Plasma TV, LCD TV, Home Theatre Screens, Speakers, etc must comply with their
manufacturers' instructions.
It is the responsibility of the installer/end-user to check the installation instructions of these items
and to ensure the location is suitable.
This caution also extends to, but is not limited to, ornaments such as: Paintings, Prints,
Photographs, Tapestries, Mirrors, Stuffed Animals, etc.
Please note the recommended clearances as per the diagram above.
The temperature of the wall surface directly above the appliance may be elevated and may
discolour paint finishes or distort vinyl wall coverings. For durability of surfaces you should
contact the relevant manufacturer for their specification.
Use either a shelf or mantle below the TV or ornament or alternately you can construct a recess to
mount TV or ornament in.
IDEA
NOTE
Check the manufacturers installation instructions for these items and ensure the recess is
suitable.
Rinnai does not take any responsibility for any damage occurring to any items installed above and
in the vicinity of the heater.
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Sapphire Operation & Installation Manual
HEATER LOCATION
ENCLOSURE REQUIREMENTS
Masonry Fireplace
The appliance must be positioned within the fireplace on a flat level surface.
If the appliance is elevated from the ground within the structure, a base must be constructed using suitable material
with supporting joists capable of supporting a minimum of 1.5 times the weight of the appliance.
Zero Clearance In-built installation
Framework of the installation must conform to local building codes. Non-combustible materials need not be used.
If the appliance is elevated from the ground within the structure, a base must be constructed using suitable material
with supporting joists capable of supporting a minimum of 1.5 times the weight of the appliance.
CAUTION
AS 5601 “GAS INSTALLATIONS” requires that flue components be supported independently of
the appliance.
ENCLOSURE DIMENSIONS
Enclosure dimensions are shown below. The enclosure dimensions specified are critical to the successful
installation of this appliance and must be strictly adhered to.
MASONARY INSTALLATION
ZERO CLEARANCE INSTALLATION
All dimensions are minimums and are in mm
MODEL
Height (H)
Width (W)
Depth (D)
Masonry
600
695
370
Zero Clearance
650
800
420
(read caution below)
CAUTION
For clarity the consumer piping gas supply, electrical connections and some construction details
have been omitted. Refer to “GAS SUPPLY” on page 27 and “ELECTRICAL SUPPLY” on page 28
for details.
When preparing a cavity / frame for a zero clearance installation the total cavity depth MUST also
include the thickness of the external cladding, as the zero clearance box MUST BE installed flush
with the cladding surface. Failure to do this will cause misalignment of the flue systems.
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Sapphire Operation & Installation Manual
HEATER ENGINE - GENERAL INSTALLATION
GAS SUPPLY
WARNING
Gas pipe sizing must consider the gas input to this appliance as well as all other gas appliances
in the premises. The gas meter and regulator must be specified for the total gas rate.
A suitable sizing chart such as the one in AS 5601 should be used.
Confirm correct gas type (see labels located on top or rear panels). Refer to local gas authority for
confirmation of gas type if you are in doubt.
IMPORTANT
Installation of consumer piping
The gas supply (consumer piping), termination is inside the heater and enters through the rear of the appliance.
Refer to the dimensional drawings on page 24 for appliance gas inlet location and other relevant dimensions.
Mark off the location for the vertical centre line 1 of the heater enclosure (inbuilt
installations) or heater (freestanding installations).
Gas supply location
1
2
To the right of the vertical centre line 1 , mark off both the vertical 2 and
horizontal 3 location for the gas supply penetration (consumer piping). For
measurements refer to the Gas Supply Dimension Table below.
4
OF
AR URE
E
S
R O
CL
EN
4
RE
Freestanding Models: The length of the gas supply (consumer piping)
termination 4 is measured from the back of the heater plus 95mm.
SU
Inbuilt Models: The length of the gas supply (consumer piping) termination
is measured from the front of the enclosure.
3
Once the consumer piping has been terminated to the above requirements the
supplied flexible gas connection 5 may then be fitted.
NC
FE
TO
FR
INBUILT
4
L
L
WA
m
Gas Supply Dimension Table
Inbuilt
Freestanding
Masonry
Zero Clearance
Console
Plinth
305mm to right of 305mm to right of 305mm to right of 305mm to right of
appliance
appliance
appliance
appliance
2
centre-line
centre-line
centre-line
centre-line
45mm from base 45mm from base
144mm from
219mm from
3
of enclosure
of enclosure
floor level
floor level
Consumer piping Consumer piping Consumer piping Consumer piping
to be terminated to be terminated to be terminated to be terminated
4
265mm from the 265mm from the at wall clearance at wall clearance
plus 95mm
plus 95mm
front of enclosure front of enclosure
ON
At the minimum clearance the total length of the consumer pipe is
170mm (75mm + 95mm)
cle Min
ara im
nc um
e7
5m
NOTE
LO
For freestanding models the minimum clearance of 75mm from
the wall must be observed.
FREESTANDING
5
6
Purging Gas Supply
Foreign materials and debris such as swarf, filings, etc. MUST BE purged/
removed from the gas supply, failure to do so may cause damage to the gas
control valve causing it to malfunction.
Gas supply pressure
to be 1.13 to 2.75 kPa
Leak Testing The Connection
With the supplied plug
test all joints.
CAUTION
6
inserted into the end of the flexible gas connection leak
Use a soapy solution to test all gas connections. If a leak is present bubbles will form at the leak
point. When finished remove any residue with a rag. Prevent any soapy solution from coming in
contact with electrical components.
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Sapphire Operation & Installation Manual
HEATER ENGINE - GENERAL INSTALLATION
ELECTRICAL SUPPLY
If a power point is used it MUST BE 240 V, rated at 10A and MUST BE earthed.
This power point MUST NOT be located above the heater. Alternatively the
appliance can be direct wired if the power supply is to be concealed.
The heater engine is fitted with a 1.5 m power cord and three pin plug 7a which
exits the appliance from the rear panel at the lower left.
Direct Wired Installations
Alternatively the appliance can be direct wired if the power supply is to be
concealed.
A qualified electrician will need to be consulted where a direct
wired installation is required. Any such installation must comply
IMPORTANT
with the requirements of AS 5601, AS 3000 and any other relevant
local regulations.
7a
Using Existing Externally Mounted Power Points on Inbuilt Installations
If you already have an existing wall plug located outside of the intended fireplace or enclosure you may redirect the
power cord and plug assembly through the front panel. With Fascia assembly removed, simply redirect the cord
and plug assembly with grommet from the rear of the unit, underneath the fire-box to the front of the unit, (either
left or right).
Carefully remove the pre-punched sheet metal 'knock-out' section located in the lower left or right edge 7 of the
Fascia Assembly. Refit the cord and plug assembly to the Fascia assembly ensuring the grommet is fitted to the
sheet metal. Excess cord may be left in the cavity below the fire box. DO NOT coil excess cord.
7
7
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Sapphire Operation & Installation Manual
HEATER ENGINE - GENERAL INSTALLATION
FLUEING
WARNING
The following diagrams illustrate the flue installation options that are available for the Sapphire
flame. Only the genuine Rinnai Flamefire (FLF) flue is certified as part of the Rinnai Sapphire
space heaters.
Only an authorised person must install, service and remove the Rinnai Sapphire space heater &
flue system.
Only the flue system components described in the ‘Flueing Installation Manual For Rinnai
Flamefire Heaters’ that is provided with the flue kit must be used.
Components that are not described in that manual, whether manufactured by Rinnai or otherwise,
are not compatible and must not be used.
Rinnai appliance warranty conditions may be voided if non Rinnai flue components are fitted.
Inbuilt
(Masonry)
Inbuilt
(Zero Clearance)
Direct flue
Offset flue
Free Standing
(Console & Plinth)
Direct flue
Offset flue
Install the Rinnai rigid flue system components in accordance with the ‘Flueing Installation Manual For Rinnai
Flamefire Heaters’ that are provided with the flue kit.
For masonry installation details refer to “MASONRY FLUE INSTALLATION” on page 30.
NOTE
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Sapphire Operation & Installation Manual
MASONRY FLUE INSTALLATION
Two masonry flue installation options available. These are Open Chimney and Lined Chimney.
An ‘Open Chimney’ installation uses the natural draft properties of a sound chimney along with the addition of an
approved chimney plate and cowl to provide the flueing for the heater.
A ‘Lined Chimney’ installation is used when the existing chimney condition is inadequate for an Open Chimney’
installation and uses a Rinnai Flexiliner (flexible) flue system, chimney plate and cowl to provide the flueing for the
heater.
Chimney
Plate
Approved
Chimney
Cowl
Mortar
Chimney
Plate
Minimum
200mm
Approved
Chimney
Cowl
Minimum
200mm
Mortar
Adaptor
Flexible
Chimney
Liner
Minimum
3m
Minimum
3m
Appliance
Adaptor
Note: Standard model
fascia shown for
illustrative purposes
Open Chimney Installation
Lined Chimney Installation
OPEN INSTALLATION METHOD
The chimney must be physically checked first and must meet the following set criteria along with local regulations.
Failure to meet these criteria will not only void the product warranty but may affect the performance of the heater
and may void the warranty.
Chimney Criteria For Open Installation
• All loose/broken bricks must be replaced or repaired ensuring the chimney is of sound construction and does
not leak in accordance with AS 5601.
• Any under floor air supply to the fireplace must be completely sealed off to prevent secondary air draw.
• Total chimney height MUST NOT be less than 3 metres and flue cowl must terminate above the chimney in
accordance with AS5601.
• The chimney must be swept clean and be free of soot and creosote that may have built up if previously used for
a solid fuel fire.
• The hearth surface must be flat and level to support the entire heater. If the heater is not properly supported
noise and vibration may result.
In a masonry fireplace, use a slurry of sand and cement to level the base as required.
NOTE
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Sapphire Operation & Installation Manual
HEATER ENGINE INSTALLATION - MASONRY
MASONRY INSTALLATION OVERVIEW
IMPORTANT
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Read this manual thoroughly and gain a full understanding of the requirements before
undertaking installation.
Ensure gas supply to heater is turned off for the first stages of this instruction.
Step 7.
Step 8.
Step 9.
Step 10.
Step 11.
Prepare Site - p.31
Unpack The Heater Engine - p.31
Preparing Heater Engine - p.31
Positioning the Heater Engine - p.32
Connect Electrical Supply - p.32
Prepare Gas Supply - p.32
Insert Heater Engine Into Fireplace - p.32
Securing The Heater Engine - p.32
Connecting Gas - p.32
Leak Testing - p.32
Completing Heater Installation - p.32
MASONRY INSTALLATION - DETAIL
Step 1. Prepare Site
IMPORTANT
Ensure the intended enclosure meets the requirements of the dimensions as stipulated in
“ENCLOSURE REQUIREMENTS” on page 26 and that gas and electrical supplies have been
prepared in accordance with the dimensions stipulated in “GAS SUPPLY” on page 27 and
“ELECTRICAL SUPPLY” on page 28.
Step 2. Unpack The Heater Engine
The heater engine is supplied in one carton, check to ensure you have all contents as listed on “BEFORE YOU
START” on page 1 at the start of this manual before proceeding.
Carefully remove carton by removing the straps and lifting the carton off the appliance. Remove all packaging
materials and check all components for damage. If ANY damage is evident DO NOT install or operate this
appliance. Contact your supplier for advice.
Retain the cardboard carton for use in the “Positioning the Heater Engine” on page 32.
HINT
Before installing the heater, check it is labelled for the correct gas type, (refer to the gas type label on the top body
panel of the heater). Refer to the local gas authority for confirmation of gas type if you are in doubt.
Step 3. Preparing Heater Engine
Attach the adhesive backed foam sealing strip A supplied to rear face of the fascia assembly mounting panel B .
Ensure the seal is stuck to the Fascia Assembly mounting panel at approximately 30mm from the top edge C .
The foam strip is intended to form a seal between the heater and the fireplace brickwork. If an adequate seal cannot
be formed then another means of sealing must then be used. (e.g. non combustible insulation or heat resistant
silicon).
A
C
B
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HEATER ENGINE INSTALLATION - MASONRY
Step 4. Positioning the Heater Engine
Place the heater engine in front of the fireplace enclosure.
HINT
A panel from the cardboard packing carton
placed on the floor underneath the heater will
help prevent possible damage to flooring.
Step 5. Connect Electrical Supply
Plug in the 3 pin connector if electrical connections inside
the fireplace.
D
Step 6. Prepare Gas Supply
Remove the threaded brass plug from the S/S flexi pipe
consumer gas supply pipe.
Step 7. Insert Heater Engine Into Fireplace
Carefully move the heater engine into the fireplace ensuring
the gas supply pipe and fittings D feed into the rear access
hole.
CAUTION
Take care that the electrical cord does not
bunch up or get pinched behind the heater
engine.
E
Step 8. Securing The Heater Engine
Fasten the heater to the masonry work using appropriate
fasteners (not supplied) using the three holes across the top
of the fascia assembly mounting panel and in at least 2 of
the holes on each side of the side panels as shown E .
Step 9. Connecting Gas
Firmly grasp the S/S flexi pipe D and bend at 90°
approximately mid way to line up with the gas control valve
inlet F then attach pipe to gas control valve and tighten.
Step 10. Leak Testing
Turn gas back ON and leak test appliance connection.
CAUTION
Use a soapy solution to test all gas
connections. If a leak is present bubbles will
form at the leak point. When finished remove
any residue with a rag. Prevent any soapy
solution from coming in contact with electrical
components.
F
Step 11. Completing Heater Installation
D
F
D
Go to “COMPLETING HEATER INSTALLATION” on
page 42.
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HEATER ENGINE INSTALLATION - ZERO CLEARANCE
ZERO CLEARANCE INSTALLATION OVERVIEW
IMPORTANT
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Step 7.
Read this manual thoroughly and gain a full understanding of the requirements before
undertaking installation.
Ensure gas supply to heater is turned off for the first stages of this instruction.
Step 8.
Step 9.
Step 10.
Step 11.
Step 12.
Step 13.
Prepare Site - p.33
Assemble Zero Clearance Box. - p.33
Fitting Zero Clearance Box Into Cavity - p.34
Unpack The Heater Engine - p.34
Preparing Heater Engine - p.34
Positioning the Heater Engine - p.35
Connect Electrical Supply - p.35
Prepare Gas Supply - p.35
Insert Heater Engine Into Fireplace - p.35
Securing The Heater Engine - p.35
Connecting Gas - p.35
Leak Testing - p.35
Completing Heater Installation - p.35
ZERO CLEARANCE INSTALLATION - DETAIL
Step 1. Prepare Site
IMPORTANT
Ensure the intended enclosure meets the requirements of the dimensions as stipulated in
“ENCLOSURE REQUIREMENTS” on page 26 and that gas and electrical supplies have been
prepared in accordance with the dimensions stipulated in “GAS SUPPLY” on page 27 and
“ELECTRICAL SUPPLY” on page 28.
Ensure there are no wall studs, noggins, ceiling joists, wiring or other obstruction within the wall
and or ceiling cavity where the flue is proposed to penetrate.
Step 2. Assemble Zero Clearance Box.
Carefully remove the contents from the carton and check to ensure you
have all contents as listed in “BEFORE YOU START” on page 1. If ANY
damage is evident or parts are missing DO NOT assemble the zero
clearance box and contact your supplier for advice
I
C
B
A
II
NOTE
Flue guide rails and pop
rivets supplied with Zero
Clearance kit, part number
R2340.
III
E
F
G
E
F
B1
B2
I.
D D
H
C
Assemble the transition box halves B1 and B2 , secure together with 4 x screws (supplied).
Attach the guide plate A to the transition box assembly B and secure with two pop-rivets (supplied).
Drill 2 x Ø 3.2mm holes in the pre pressed location dimples on the back of the transition box and fit the transition
box assembly A B to the back panel C and secure with the two screws (supplied).
Fit the two plastic grommets D into the gas and electrical access holes of back panel C .
II. Attach the two side panels E & F to the back panel C and secure with six screws (suppled).
III. Attach top panel G to the back panel C aligning the flue outlet hole to the rear over the transition box outlet
and secure with three screws (supplied).
Next secure the top panel G to the side panels E & F with four screws (supplied).
Attach base panel H to the back panel C and secure with two screws (supplied).
Then secure the base panel H to the side panels E & F with four screws (supplied).
Ensure flue has been installed as per ‘Flueing Installation Manual For Rinnai Flamefire Heaters’.
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HEATER ENGINE INSTALLATION - ZERO CLEARANCE
Step 3. Fitting Zero Clearance Box Into Cavity
I
Slide zero clearance box assembly into the cavity, ensuring
the gas and electricity supplies are accessible.
CAUTION
When preparing a cavity / frame for a zero
clearance installation the total cavity depth
MUST also include the thickness of the
external cladding I , as the zero clearance
box MUST BE installed flush with the cladding
surface, failure to do this will cause
misalignment of the flueing.
Secure the zero clearance into the cavity
appropriate fasteners (not supplied).
J
with
Install the Rinnai rigid flue system components K in
accordance with the ‘Flueing Installation Manual For Rinnai
Flamefire Heaters’ that is provided with the flue kit.
IMPORTANT
Ensure there are no wall studs, noggins,
ceiling joists, wiring or other obstruction
within the wall and or ceiling cavity where the
flue is proposed to penetrate.
J
Step 4. Unpack The Heater Engine
The heater engine is supplied in one carton, check to
ensure you have all contents as listed on “BEFORE YOU
START” on page 2 at the start of this manual before
proceeding.
K
Remove carton by removing the straps and carefully lifting
the carton off the appliance. Remove all packaging
materials and check all components for damage. If ANY
damage is evident DO NOT install or operate this appliance.
Contact your supplier for advice.
HINT
Retain the card board carton for use in the
“Positioning the Heater Engine” on page 35.
Before installing the heater, check it is labelled for the
correct gas type, (refer to the gas type label on the top body
panel of the heater). Refer to the local gas authority for
confirmation of gas type if you are in doubt.
L
Drill
4 x Ø 3.2mm
Holes
Step 5. Preparing Heater Engine
Drill 4 x Ø 3.2mm holes in the pre pressed location dimples
in the top panel of the heater. Then attach the flue guide
rails L using these holes with four screws (supplied).
Flue guide rails and pop rivets supplied with
Zero Clearance kit, part number R2340.
IMPORTANT
Before proceeding any further with the heater
engine installation ensure the cladding for the
front of the enclosure has been fitted M .
M
N
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HEATER ENGINE INSTALLATION - ZERO CLEARANCE
Step 6. Positioning the Heater Engine
Place the heater engine in front of the zero clearance box /
cavity.
HINT
A panel from the cardboard packing carton
placed on the floor underneath the heater
engine will help prevent possible damage to
flooring.
L
A
N
O
P
Step 7. Connect Electrical Supply
Plug in 3 pin connector if electrical connections are inside
the fireplace.
Step 8. Prepare Gas Supply
Remove the threaded brass plug from the S/S flexi pipe
consumer gas supply pipe.
Step 9. Insert Heater Engine Into Fireplace
Carefully move the heater engine into the zero clearance
box ensuring the gas supply pipe and fittings N feed into
the rear access hole.
CAUTION
Q
Take care that the electrical cord does not
bunch up or get pinched behind the heater
engine.
Align the guide rails L with the guide plate A and slide the
heater engine in until the guide plate A is fully home
against the rear of the fascia assembly mounting panel O .
Step 10. Securing The Heater Engine
Secure the guide plate A to fascia assembly mounting
panel O with two screws P (supplied).
Fasten the heater engine to cladding surface using
appropriate fasteners (not supplied) in at least 4 positions
as shown Q .
Step 11. Connecting Gas
Firmly grasp the S/S flexi pipe N and bend at 90°
approximately mid way to line up with the gas control valve
inlet R then attach pipe to gas control valve and tighten.
Step 12. Leak Testing
Turn gas back ON and leak test appliance connection.
CAUTION
Use a soapy solution to test all gas
connections. If a leak is present bubbles will
form at the leak point. When finished remove
any residue with a rag. Prevent any soapy
solution from coming in contact with electrical
components.
R
N
R
N
Step 13. Completing Heater Installation
Go to “COMPLETING HEATER INSTALLATION” on
page 42.
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HEATER ENGINE INSTALLATION - CONSOLE
FREESTANDING CONSOLE INSTALLATION OVERVIEW
IMPORTANT
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Read this manual thoroughly and gain a full understanding of the requirements before
undertaking installation.
Ensure gas supply to heater is turned off for the first stages of this instruction.
Step 6.
Step 7.
Step 8.
Step 9.
Step 10.
Prepare Site - p.36
Unpack Heater Engine & Console Kit - p.36
Assemble & Secure Pillar Assembly - p.36
Attach Spigot Adaptor & Panels To Heater
Engine - p.37
Prepare Gas Supply - p.37
Fit Heater Engine To Pillar Assembly - p.37
Connect Electrical Supply - p.38
Connecting Gas - p.38
Leak Testing - p.38
Completing Heater Installation - p.38
FREESTANDING CONSOLE INSTALLATION - DETAIL
Step 1. Prepare Site
IMPORTANT
Ensure the intended installation area has been prepared in accordance with dimensions as
stipulated in “GAS SUPPLY” on page 27 and “ELECTRICAL SUPPLY” on page 28.
Ensure there are no wall studs, noggins, ceiling joists, wiring or other obstruction within the wall
and or ceiling cavity where the flue is proposed to penetrate.
Step 2. Unpack Heater Engine & Console Kit
The heater engine and the console kit are supplied in separate cartons, check to ensure you have all contents as
listed on “BEFORE YOU START” on page 1 at the start of this manual before proceeding.
For heater engine remove carton by removing the straps and carefully lifting the carton off the appliance. Remove
all packaging materials and check all components for damage. If ANY damage is evident DO NOT install or operate
this appliance. Contact your supplier for advice.
HINT
Retain the card board carton for use in the “Attach Spigot Adaptor & Panels To Heater Engine” on
page 37.
Before installing the heater, check it is labelled for the correct gas type, (refer to the gas type label on the top body
panel of the heater engine). Refer to the local gas authority for confirmation of gas type if you are in doubt.
Step 3. Assemble & Secure Pillar Assembly
B
Minimum 119mm
F
C
E
A
D
Assemble the pillar assembly A , B and C using the 4 - 8g x 10mm self tapping screws supplied creating base
assembly D .
HINT
A panel from the cardboard packing carton placed on the floor underneath the heater engine and
console components will help prevent possible damage to flooring during assembly.
Confirm the correct gas supply position E and locate the base assembly D in the selected installation position
and fasten to the floor using appropriate fasteners (not supplied) through the three holes in the base plate F .
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HEATER ENGINE INSTALLATION - CONSOLE
Step 4. Attach Spigot Adaptor & Panels To Heater Engine
J
G1
G
K
H
H
G2
I
Assemble the spigot adaptor halves G1 and G2 , secure together with 4 x screws (supplied).
Drill 4 x Ø 3.2mm holes in the pre pressed location dimples on the top and back of the heater engine, then fit the
flue spigot adaptor G to the heater engine top and rear panels using 4 - 8g x 10mm self tapping screws (supplied).
Fit the rear panel H using 9 - 8g x 10mm self tapping screws (supplied).
IMPORTANT
Before attempting to fit the side
panels it is necessary to elevate the
heater engine 100mm off the ground.
Fit side Panels I and J to heater body at the front and the
rear panel using 12 - 8g x 10mm self tapping screws
(supplied).
Carefully align top panel K over tabs of the rear panel H , fasten to the heater at the front using 3 - M5 x 12mm
screws (supplied) and at the rear using 3 - 8g x 10mm self tapping screws (supplied).
Step 5. Prepare Gas Supply
Remove the threaded brass plug from the S/S flexi pipe consumer gas supply pipe.
Step 6. Fit Heater Engine To Pillar Assembly
The following installation step requires a two man lift. Seek assistance before proceeding further.
WARNING
L
M
E
M
D
Carefully lift the heater engine assembly L onto the plinth
assembly D ensuring that the gas supply pipe and fittings
E feed into the rear access hole.
CAUTION
M
Take care that the electrical cord does
not bunch up or get pinched behind the
heater engine.
Align the heater securing holes over the M5 root nuts, then secure using the 4 - M5 x 12mm screws supplied. Note
that two screws are located midway into the appliance on the lower left and right edges, refer to detail M above.
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HEATER ENGINE INSTALLATION - CONSOLE
Step 7. Connect Electrical Supply
Plug in 3 pin connector, if a general purpose outlet (power
point) is used.
Step 8. Connecting Gas
Firmly grasp the S/S flexi pipe E and bend at 90°
approximately mid way to line up with the gas control valve
inlet N then attach pipe to gas control valve and tighten.
Step 9. Leak Testing
Turn gas back ON and leak test appliance connection.
CAUTION
Use a soapy solution to test all gas
connections. If a leak is present bubbles will
form at the leak point. When finished remove
any residue with a rag. Prevent any soapy
solution from coming in contact with electrical
components.
Step 10. Completing Heater Installation
Go to “COMPLETING HEATER INSTALLATION” on
page 42.
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E
N
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Sapphire Operation & Installation Manual
HEATER ENGINE INSTALLATION - PLINTH
FREESTANDING PLINTH INSTALLATION OVERVIEW
IMPORTANT
Read this manual thoroughly and gain a full understanding of the requirements before
undertaking installation.
Ensure gas supply to heater is turned off for the first stages of this instruction.
Step 1.
Step 2.
Step 3.
Step 4.
Step 6.
Step 7.
Step 8.
Step 9.
Step 10.
Prepare Site - p.39
Unpack Heater Engine & Console Kit - p.39
Assemble & Secure Plinth Assembly - p.39
Attach Spigot Adaptor & Panels To Heater
Engine - p.40
Prepare Gas Supply - p.40
Step 5.
Fit Heater Engine To Plinth Assembly - p.40
Connect Electrical Supply - p.41
Connecting Gas - p.41
Leak Testing - p.41
Completing Heater Installation - p.41
FREESTANDING PLINTH INSTALLATION - DETAIL
Step 1. Prepare Site
IMPORTANT
Ensure the intended installation area has been prepared in accordance with dimensions as
stipulated in “GAS SUPPLY” on page 27 and “ELECTRICAL SUPPLY” on page 28.
Ensure there are no wall studs, noggins, ceiling joists, wiring or other obstruction within the wall
and or ceiling cavity where the flue is proposed to penetrate.
Step 2. Unpack Heater Engine & Console Kit
The heater engine and the console kit are supplied in separate cartons, check to ensure you have all contents as
listed on “BEFORE YOU START” on page 1 at the start of this manual before proceeding.
For heater engine remove carton by removing the straps and carefully lifting the carton off the appliance. Remove
all packaging materials and check all components for damage. If ANY damage is evident DO NOT install or operate
this appliance. Contact your supplier for advice.
HINT
Retain the card board carton for use in the “Attach Spigot Adaptor & Panels To Heater Engine” on
page 37.
Before installing the heater, check it is labelled for the correct gas type, (refer to the gas type label on the top body
panel of the heater engine). Refer to the local gas authority for confirmation of gas type if you are in doubt.
Step 3. Assemble & Secure Plinth Assembly
C
Minimum 119mm
B
F
G
A
E
D
Assemble the pillar assembly A , B and C to the base panel D using the 10 - 8g x 10mm self taping screws
supplied creating base assembly E .
HINT
A panel from the cardboard packing carton placed on the floor underneath the heater engine and
console components will help prevent possible damage to flooring during assembly.
Confirm the correct gas supply position F and locate the base assembly E in the selected installation position
and fasten to the floor using appropriate fasteners (not supplied) through the three holes in the base plate G .
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HEATER ENGINE INSTALLATION - PLINTH
Step 4. Attach Spigot Adaptor & Panels To Heater Engine
K
H1
H
L
I
I
H2
J
Assemble the the spigot adaptor halves H1 and H2 , secure together with 4 x screws (supplied).
Drill 4 x Ø 3.2mm holes in the pre pressed location dimples on the top and back of the heater engine, then fit the
flue spigot adaptor H to the heater engine top and rear panels using 4 - 8g x 10mm self tapping screws (supplied).
Fit the rear panel I using 9 - 8g x 10mm self tapping screws (supplied).
Fit side Panels J and K to heater body at the front and the rear panel using 12 - 8g x 10mm self tapping screws
(supplied).
Carefully align top panel L over tabs of the rear panel I , fasten to the heater at the front using 3 - M5 x 12mm
screws (supplied) and at the rear using 3 - 8g x 10mm self tapping screws (supplied).
Step 5. Prepare Gas Supply
Remove the threaded brass plug from the S/S flexi pipe consumer gas supply pipe.
Step 6. Fit Heater Engine To Plinth Assembly
The following installation step requires a two man lift. Seek assistance before proceeding further.
WARNING
N
M
F
E
N
Carefully lift the heater engine assembly M onto the plinth
assembly E ensuring that the gas supply pipe and fittings
F feed into the rear access hole.
CAUTION
N
Take care that the electrical cord does
not bunch up or get pinched behind the
heater engine.
Align the heater securing holes over the M5 root nuts, then secure using the 4 - M5 x 12mm screws supplied. Note
that two screws are located midway into the appliance on the lower left and right edges, refer to detail N above.
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HEATER ENGINE INSTALLATION - PLINTH
Step 7. Connect Electrical Supply
Plug in 3 pin connector, if a general purpose outlet (power
point) is used.
Step 8. Connecting Gas
Firmly grasp the S/S flexi pipe F and bend at 90°
approximately mid way to line up with the gas control valve
inlet O then attach pipe to gas control valve and tighten.
Step 9. Leak Testing
Turn gas back ON and leak test appliance connection.
CAUTION
Use a soapy solution to test all gas
connections. If a leak is present bubbles will
form at the leak point. when finished remove
any residue with a rag. Prevent any soapy
solution from coming in contact with
electrical components.
Step 10. Completing Heater Installation
Go to “COMPLETING HEATER INSTALLATION” on
page 42.
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O
F
O
F
Sapphire Operation & Installation Manual
COMPLETING HEATER INSTALLATION
PREPARING FOR COMMISSIONING
D
E
C
B
A
H
F
G
Step 1. Removing the Burner Box Glass
Loosen but do not remove the two retaining screws A for the bottom burner box glass clamp B . While supporting
the burner box glass panel in place, completely unscrew and remove the two retaining screws D and the top
burner box glass clamp E . Then lift burner box glass panel C away and place it safely aside where it can not get
damaged.
Step 2. Unpacking Log Set & Granules Satchel
There are two items shipped inside the burner box of the heater engine, these are the log set G and the burner
granules H . These items are now accessible for removal.
IMPORTANT
The satchel containing the burner granules H is taped to the outside of the foam packing that
contains the log set. Ensure that you locate and remove the satchel before discarding the
packaging material.
Carefully unpack the five logs G from the packaging material F and inspect each log for damage, temporarily
return logs to the packaging F for safe keeping. After inspection place the logs and the burner granules satchel
H safely aside where they can not get damaged. If ANY damage is evident on the logs DO NOT continue with
installation and contact your supplier for advice.
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Sapphire Operation & Installation Manual
COMPLETING HEATER INSTALLATION
Step 3. Installing the Log Set and Burner Granules
For clarity the drawings are displayed without showing the entire heater.
NOTE
DO NOT remove the burner from heater engine to install the log set.
Use extreme care when handling the Log Set components, they are made from a very fragile high
temperature material and will damage if handled roughly. Only remove the components from
their packaging as required.
1
Log 1 . Select the thicker 'Y' shaped log and fit into
position by lining up two pin holes onto the two pins of
the locating bracket that is fixed to the centre of the
main burner.
Check to ensure that the ports of the main burner
are clean and clear of any particles and all packaging
material. The log set MUST BE installed in the precise
order as stated.
2
3
1
1
2
Log 3 . Select the thinner 'Y' shaped log and fit into
position by lining up two pin holes onto the two pins of
the first two logs. Ensure this log is seated all the way
down until it touches logs 1 and 2 .
Log 2 . Select the thick straight log and fit onto the
sheet metal locators at base of the left side and rear
panels. When correctly located this log will be touching
the burner box walls.
5
4
4
1
Log 5 . Locate the final bowed log onto the sheet
metal locator at the base of the right side panel and the
bracket fixed to the main burner, lean the log back until
it rests on piece number 4 .
Log 4 . Select the longest log and fit onto the sheet
metal locators at base of the right side and rear panels.
When correctly located this log will be touching the
burner box walls and be lightly resting on log 1 .
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COMPLETING HEATER INSTALLATION
COVERING PORTS
For best flame effect carefully place the granular
burner medium over and around the front burner ports.
It is desirable that the gas jet is diffused by the
granules, this will reduce any 'candling' effect of the
flame enhancing the realistic log burning look of the
heater.
Confirm the correct location of all the logs before
proceeding with the placement of the granular burner
medium, ensuring that all the logs are firmly seated in
their correct positions and that the ports of the main
burner are clean and clear of any debris that may have
been shed during the log installation.
DO NOT force any granular material into the burner
ports or completely block any of the burner ports.
Step 4. Replacing the Burner Box Glass
Replace burner box glass panel assembly in reverse sequence as instructed in Step 2. page 42.
Step 5. Unpack the Fascia Assembly & Inner Frame
The Fascia Assembly and the Inner Frame are supplied in a separate carton, check to ensure you have all the
contents as listed on “CARTON CONTENTS / ITEM CHECKLIST” on page 1 at the start of this manual before
proceeding. Remove all packaging materials and check all components for damage. If ANY damage is evident DO
NOT install or operate this appliance. Contact your supplier for advice.
NOTE
When placing the standard facia assembly down ensure it is placed on its lower edge or flat. If it
is placed on its left or right edge the glass may slide out of the stand off posts. If this should occur
ensure that the silicon rubber mounts are not dislodged when sliding the glass back into position.
Step 6. Fitting the Inner Frame
A
B
C
D
A
E
The inner frame A is packed with the Fascia and can now be fitted to the heater engine. The inner frame is held
in position by return tabs B on the top edge and by magnets C on the bottom edge.
Fit the inner frame A to the heater engine by locating the over-folded edge B over the two return tabs C then
gently swing down the bottom edge D onto the magnets E .
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COMPLETING HEATER INSTALLATION
Step 7. Connect the Push Button Control Panel
A
B
Classic Fascia
Standard Fascia
Carefully pick up fascia assembly, taking care not to tilt the standard model fascia on it's edge as the glass may
slide out from the stand off posts.
Position the fascia close to the heater engine and connect the RJ45 plug A into the socket B located on the back
of fascia on the top left hand corner, (this connects the push button control panel via a communications cable to
the heater engine's control box).
Step 8. Switch On the Electricity Supply
Switch on the electricity supply, the appliance is now ready for commissioning.
240 VOLTS, RISK OF ELECTRICAL SHOCK!
WARNING
When performing the commissioning, the appliance electrical power will need to be connected.
Exercise CAUTION as there is potential for electric shock from the exposed wiring and circuitry.
DO NOT leave the appliance unattended when power is connected and the panels are removed.
Installation and commissioning must be carried out by an Authorised person.
Wiring inside this appliance may be at 240V potential.
DO NOT test for gas escapes with an open flame.
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COMPLETING HEATER INSTALLATION
COMMISSIONING THE APPLIANCE
WARNING
The gas type codes and gas pressures for this
appliance MUST BE checked and set in
accordance with these instructions when the
appliance is installed, OR after the
replacement of any component or reassembly
after service.
GAS
CONTROL
VALVE
Step 9. To check and set burner pressures:
1. Refer to the data plate located on the front left panel of
the heater engine for correct gas pressure settings.
2. Using a suitable screw driver loosen the captive
Appliance Test Point Pressure screw (ATPP) D and fit
the manometer, (an electronic manometer is
recommended). Refer images for ATPP location.
3. Remove the dust cap
nut A and screw B .
C
LOW PRESSURE
ADJUSTING SCREW
GAS
OUTLET
GAS
INLET
D
5. Low Pressure Setting:
Disconnect the power to the Gas Control Valve (GCV)
by separating the connector E for the power supply
(yellow wires). The GCV will automatically default to
'Low Pressure' operation. Using a 10 mm spanner hold
the high pressure adjusting nut A stationary while
adjusting the low pressure setting, screw B with an
appropriate screw driver. Turning the screw clockwise
will increase the outlet pressure whilst turning the screw
anti-clockwise will decrease the outlet pressure.
WARNING
A
HIGH PRESSURE
ADJUSTING NUT
from the regulator adjusting
4. High Pressure Setting:
Turn the appliance 'ON' and set the heater to the
highest setting, see “TO TURN YOUR HEATER ON” on
page 9. Using an appropriate screw driver hold the low
pressure adjusting screw B stationary while adjusting
the high pressure setting, nut A with a 10 mm
spanner. Turning the nut clockwise will increase the
outlet pressure whilst turning the nut anti-clockwise will
decrease the outlet pressure.
6. Replace the dust cap
B
C
after pressure adjustments.
APPLIANCE
TEST
POINT
PRESSURE
INTLET
TEST
POINT
C
CAP
E
GAS CONTRL VALVE
POWER CONNECTOR
CLOCKWISE
A
INCREASE
CLOCKWISE
INCREASE
B
ANTICLOCKWISE
DECREASE
To ensure the correct operation of the GCV it
is necessary that the dust cap C is returned
to its original location.
ANTICLOCKWISE
DECREASE
7. Reconnect the power to the GCV by rejoining the
connector E (yellow wires).
8. After confirming the correct pressures, turn the
appliance 'OFF', remove manometer and tighten the
ATPP sealing screw D and leak test.
9. Turn the appliance 'ON' and 'OFF' a few times to
confirm correct ignition and operation.
10. During the initial burn in period, some smoke and smell
may be emitted. The appliance should be run on the
high setting in a well ventilated room until these
dissipate.
11. Check the flame pattern, see '“ABNORMAL FLAME
PATTERN” on page 48.
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D
APPLIANCE
TEST
POINT
PRESSURE
E
C
GAS CONTRL VALVE
POWER CONNECTOR
CAP
Sapphire Operation & Installation Manual
COMPLETING HEATER INSTALLATION
ATTACHING FASCIA ASSEMBLY
Step 12. Attach the Fascia to the Heater Engine
F
D
Standard
Fascia
C
A
E
Rear View
of Fascias
for reference
B
A
Classic
Fascia
Locate and remove the two 8g - 10mm fascia assembly securing screws A pre-positioned in the fascia mounting
tabs B on the heater engine body.
NOTE
These screws have been pre-inserted by the manufacturer to ensure correct threading of the
fascia securing tabs.
Carefully pick up fascia assembly, taking care not to tilt the standard model fascia on it's edge as the glass may
slide out from the stand off posts.
Position the top fold D over the fascia assembly mounting panel E and gently push the lower edge of the fascia
assembly until it is flush at the edges.
NOTE
Ensure you DO NOT place excessive tension on or pinch the communication cable C when
manoeuvring the fascia into position.
Fit and tighten the two fascia retaining screws A through both the fascia F and the fascia mounting tabs B on
the heater engine body.
NOTE
The glass dress guard (standard model) and the mesh dress guard (classic model) fitted to this
appliance reduces the risk of fire and injury and no part of it should be permanently removed.
For protection of young children or the infirm a secondary guard is required.
If the heater is not operating correctly refer to the “TROUBLE SHOOTING CHECKLIST” on page 20
before contacting Rinnai.
WARNING
It is the responsibility of the installer to check that under normal operating conditions of the
appliance, all flue gases are exhausted to the outside atmosphere and that there is no spillage of
combustion gases into the room. Please refer to AS 5601.
During the initial burning in period of approximately 2 hours, some smoke and smell may be
experienced. During this period the heater should be operated on High and the space being
heated should be well ventilated. It may take up to 20 minutes of operation for the logs to achieve
their full flame pattern and glow.
Burner aerations are factory set and can not be adjusted. If you are unable to get the unit to
operate correctly refer to “TROUBLE SHOOTING CHECKLIST” on page 20 before contacting
Rinnai.
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Sapphire Operation & Installation Manual
COMPLETING HEATER INSTALLATION
ATTACHING DRESS GUARD TO CLASSIC FASCIA ASSEMBLY
A
B
B
A
The mesh dress guard of the classic model fascia is held in place by four slotted tabs (two on each side) A which
lock into four slots B on the front of the fascia.
ABNORMAL FLAME PATTERN
Each Rinnai Flame Fire heater has a distinct flame pattern. The flame should look the same every time you start
your heater, after an initial warm up period of approximately 15 minutes.
Abnormal flame performance and/or pattern can indicate a problem with your heater, such as blocked gas injectors,
incorrectly installed / inadequate flue system or the artificial logs/burn media may have shifted from when the heater
was first installed.
There are some warning signs that could indicate a problem. If any of the signs below occur, please contact Rinnai.
NORMAL FLAME PATTERN
ABNORMAL FLAME PATTERN
SOOT BUILD UP
Key signs of abnormal flame performance:
•
•
•
•
•
•
•
Appliance turns ‘OFF’ soon after start up and does not relight.
Flame appears overly orange-yellow.
Flame appears either very short or very long.
Flame only burns part way across the burner.
Severe soot building up on the inside of the glass and logs.
Continuous unusual smell from the appliance.
Continued difficulty or delay in establishing a flame.
NOTE
Be advised that appliances incorporating a live fuel effect, and designed to operate with luminous
flames, may exhibit slight carbon deposition, this is normal operation.
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Sapphire Operation & Installation Manual
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Sapphire Operation & Installation Manual
(YELLOW)
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(Z
CHECKLIST
INSTALLATION AND COMMISSIONING CHECKLIST
•
Complete the Installation Check List and the Installer details below.
•
Instruct customer on the Sapphire operation.
•
Ensure the customer understands the content of this manual.
NOTE
WARNING
Advise the customer that during the initial burning period of approximately 2 hours, some smoke
and odour may be experienced. During this period the heater should be operated on ‘High’ and
the space being heated should be well ventilated. It may take up to 20 minutes of operation for
the logs to achieve their full flame pattern and glow.
The glass dress guard (standard model) and the mesh dress guard (classic model) fitted to this
appliance reduces the risk of fire and injury and no part of it should be permanently removed.
•
For protection of young children or the infirm a secondary guard is required.
•
Ensure this Operation and Installation manual is left with the customer.
Ensure the Customer understands that:
WARNING
No part of this appliance should be permanently removed.
Paper or other material must not be burnt in this appliance.
Young children and the infirm should be supervised at all times.
Checklist To Be Completed By Certified Gas Installer
NO / YES
1. Is the appliance positioned in a suitable location (clearances, combustible clearances, mantels and
surrounds etc)?
2. Was a Rinnai approved flue system installed and tested in accordance with the instructions?
3. Has the gas pressure checked and set?
4. Has the log set / burn media been installed as per instructions?
5. Was the appliance tested for correct operation and to ensure no gas leaks?
6. Has the customer been instructed on operating procedure and safety requirements?
7. Is the end-user fully aware of operating procedure?
8. Has the Dress Guard been fitted?
9. Has the customer been advised not to remove the dress-guard?
10.Has the customer been advised to service the heater every two years?
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Sapphire Operation & Installation Manual
NOTES
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Sapphire Operation & Installation Manual
NOTES
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Sapphire Operation & Installation Manual
CONTACT INFORMATION
Australia Pty. Ltd.
Internet: www.rinnai.com.au E-mail: enquiry@rinnai.com.au
ABN 74 005 138 769
Head Office
National Help Lines
10-11 Walker Street,
Braeside, Victoria 3195
P.O. Box 460
Tel: (03) 9271 6625
Fax: (03) 9271 6622
Sales & Service
Tel: 1300 555 545*
Fax: 1300 555 655*
*Cost of a local call Higher from mobile or public phones.
Rinnai has a Service and Spare Parts network with personnel who are fully trained
and equipped to give the best service on your Rinnai appliance. If your appliance
requires service, please call our Help Line. Rinnai recommends that this appliance
be serviced every 2 years.
RNZ 11905 Issue H
53
RA 13_012 RIB2310M, Issue 8 - 07/03/13
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