Oracle for SAP Technology Update 2013
®
for
Oracle SAP
T E C H N O L O G Y
U P D A T E
No. 22 Oracle for SAP, May 2013
www.oracle.com/sap
®
Please download current version of the Oracle for SAP Technology Update Nr. 22
www.oracle.com/sap
Hardware and Software
CONTENTS
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Editorial
Oracle Engineered Systems for SAP
Oracle Exadata Database Machine for SAP customers
Oracle Exadata Database Machine Start Up Pack for SAP customers
Oracle Exalogic Elastic Cloud certified for SAP NetWeaver 7
SPARC SuperCluster optimized solution for SAP customers
ATIVAS on SPARC SuperCluster
Oracle Database Appliance Certified for SAP customers
Oracle VM server for X86 virtualization now available for SAP customers
Oracle Exadata for SAP at Lion
Oracle Exadata for SAP at Dongfeng
Infosys-Oracle Exadata for SAP consolidation solution
Atos IT – Oracle Exadata Services for SAP Customers
Oracle Exadata for SAP at Shenhua
Oracle Exadata for SAP at Koctas
SAP customer with Oracle Exadata Database Machine in production
Why SAP Customers Deploy Exadata
Oracle Exadata for SAP at Glencore
Oracle Database 11g Release 2 for SAP
Oracle Database Migration Technologies
Oracle HA Solutions Certified by SAP for Integration with SAP NetWeaver
Oracle Cloud File System for SAP
Real Application Testing for SAP customers
Oracle Advanced Compression at Indesit
Oracle Solaris Cluster 4.0 for SAP at City of Nuremberg
Oracle Advanced Compression at ConAgra Foods
Oracle RAC and ASM at EDEKA Lunar
Oracle Advanced Customer Services (ACS) at AkzoNobel - Triple O
Helsana DB2 migration to Oracle Database
Oracle Advanced Customer Services (ACS) for SAP
Oracle Advanced Customer Services (ACS) at Centrica
Oracle Advanced Customer Services (ACS) O2O-NXP Semiconductors N.V.
Oracle Partner - All4it Group
Geberit Group - Oracle Data Guard 11g
Oracle Sun Collateral Reference List
Oracle Partner - IS4IT, SAP on RAC
Oracle Partner - Delta Consulting
Oracle DB related Notes for SAP
Imprint
Engineered to Work Together
Oracle provides a complete IT database and infrastructure stack to run SAP applications
3
DEAR SAP CUSTOMER,
Hardware and Software Engineered to Work Together.
Oracle provides the world’s most complete, open, and integrated technology stack including data­
base, business software, operating systems, servers, and storage. Oracle technologies make SAP
applications run better. Oracle Corporation and SAP AG have had an ongoing commitment to our tens of thousands
of joint customers for 25 years. Our longstanding reseller and customer support agreements
provide enhanced access to Oracle database technology and world class customer support.
Oracle’s product strategy provides flexibility and choice across the IT infrastructure. A growing
majority of all mid-size to large enterprise SAP Customers in every industry entrust their appli­
cation deployments to the Oracle database. Companies are running SAP applications with
Oracle databases on all major operating systems. And SAP Business Suite continues to fully
support and optimize for all major databases in the industry, further demonstrating our com­
mitment to openness and innovation without disruption.* Oracle’s engineered systems are optimized to achieve best in class enterprise performance levels that are unmatched in the
industry. Faster time to production is achieved by implementing pre-engineered and pre-assembled hardware and software bun­
dles. Single-vendor infrastructure stack simplifies and reduces the costs associated with purchasing, deploying, and supporting
IT environments.
The Oracle Exadata Database Machine is engineered to consolidate all of your SAP Databases and non-SAP Databases into a
private Database Cloud environment. It delivers the highest performance and most available platform for running the private
Oracle Database Cloud. Built using industry-standard hardware from Sun, and intelligent database and storage software from
Oracle, the Exadata Database Machine delivers extreme performance for all types of database workloads including Online
Transaction Processing (e.g. SAP ECC 6.0), Data Warehousing (e.g. SAP BW 7.0 and higher) and consolidation of mixed work­
loads (SAP and non-SAP). Simple and fast to implement, the Exadata Database Machine is ready to tackle your largest and
most important database applications – and often run them 10 times faster or even more – deployed by a fast growing number
of SAP customers today.
Oracle SPARC SuperCluster is the first general-purpose engineered system that combines the computing power of the new
SPARC processor, the performance and scalability of Oracle Solaris 11, the optimized database performance of Oracle Exadata
storage, and the accelerated middleware processing of the Oracle Exalogic Elastic Cloud on SAP kernel 6.40 and higher. SAP
Super Cluster customers are able to mix Solaris 10 and 11 (zones support), can use their existing SAN environment and when
needed their older SAP versions.
Oracle redefines the economics of enterprise computing with a complete refresh and expansion of its SPARC M5 and T5 server
portfolio providing customers the industry’s best value with leading price / performance. Customers can expect fast deployments
and reduced risk through tight integration with Oracle Database, middleware, business applications, and supported Oracle
Optimized Solutions.
The Oracle Database Appliance is a new way to take advantage of the world’s most popular database—Oracle Database 11g —
in a single, easy-to-deploy-and-manage system. It’s a complete package of software, server, storage, and networking that’s
engineered for simplicity; saving time and money by simplifying deployment, maintenance, and support of database workloads.
Oracle Linux 6 is the latest Linux version of Oracle for your SAP infrastructure computing needs. It is fast – delivers best per­
formance for SAP is up to date – brings the latest innovations to customers; is reliable – provides data integrity, better security,
and improved application uptime; and is optimized for Oracle Databases under SAP.
Oracle VM Server for x86 is a free server virtualization solution that makes SAP and other enterprise applications easier to deploy,
manage, and support.
The Oracle development teams on site at SAP AG in Walldorf, Germany continue working together with SAP developers to ensure
that SAP customers will always have access to the latest optimized Oracle technologies to ensuring performance, reliability and
innovation. Oracle Database 12c will support SAP applications.
The Oracle for SAP Service & Support team offers Advanced Customer Services (ACS) that includes health checks, workshops,
database migrations, performance, tuning and ACS Oracle Solaris Services for SAP Environments, including Assisted Services
Engagements (Analysis/-Enhancement and SAP Readiness Service for IT Infrastructure).
For more information or to see current and previous editions go to: www.oracle.com/sap
We welcome your comments and questions. Please contact us at: [email protected]
Sincerely,
Gerhard Kuppler
Vice President SAP Alliances
Oracle Corporation
*www36.sap.com/corporate-en/news.epx?PressID=20221
4
ORACLE’S ENGINEERED SYSTEMS FOR SAP:
ORACLE INFRASTRUCTURE OPTIMIZES SAP LANDSCAPES
SAP landscapes are growing in complexity, with
servers, storage, networking, operating systems, and
database and middleware all needing to be ordered,
configured, installed, tested, and maintained on an
ongoing basis. This can turn SAP deployment and
expansion into a lengthy and complex process. In
addition, keeping SAP landscapes up to date through
patching, updating software, and adding hardware
requires a lot of skilled manpower and training.
Oracle’s engineered systems for SAP are designed to
help savy IT managers deploy more services faster on
a streamlined infrastructure that costs less to run.
Oracle’s Engineered Systems for SAP
For more than 25 years, companies have trusted their
business-critical SAP environments to state-of-the­
art Oracle software. Today, Oracle’s integrated infra­
structure stack — consisting of servers and storage,
operating systems, database software, middleware,
networking, and built-in virtualization features — is
optimized to deliver agility and performance to SAP
applications. Now this integrated stack is available as
a family of Engineered Systems that are pre-integra­
ted, pre-tested, and pre-configured to simplify data
center operations, ensure fast and easy SAP infra­
structure deployment, and accelerate business inno­
vation.
Oracle Exadata Database Machine
Designed to deliver extreme performance to data ware­
housing, OLTP, and mixed-load database applications,
the Oracle Exadata Database Machine is ready to
perform out of the box. The system is pre-configured
with all necessary software—Oracle Database, Oracle
Database Real Application Clusters (RAC), Oracle
Grid Infrastructure, and storage servers are pre-cab­
led in racks using Infiniband and Ethernet switches.
The complete Oracle Exadata package arrives pre­
integrated and pre-tested, and can save weeks and
sometimes months of time to deployment.
Highly optimized for database use and purpose-built
for database consolidation, the core of the Oracle Exa­
data Database Machine is the Oracle Database 11g
software and Oracle Exadata Storage Servers and
Software. These storage servers overcome the limita­
tions of conventional storage with a massively-parallel
architecture to dramatically increase data bandwidth
between the database server and storage. In addition,
innovative Exadata technologies, such as Exadata
Smart Scan, Exadata Smart Flash Cache, accelerate
database processing and speed I/O operations for SAP
applications.
As the SAP central services (message and enqueue
server) and the database can run on the same machine,
high availability comes out-of-the-box with the sys­
tem; the massively scalable, secure, and redundant
Oracle Exadata Database Machine is SAP certified and
supported, and provides an ideal database-as-a-service
platform for SAP applications. Improved application
performance, effortless workload management, greater
datacenter efficiency, and faster time-to-deployment
enable enterprises to make better business decisions
in real time and at less cost.
O r a c l e ’s E n g i n e e r e d S y s t e m s f o r S A P
Oracle Exalogic Elastic Cloud
Oracle Exalogic Elastic Cloud is the first engineered
system specifically designed to be a foundation for
secure, mission-critical, private clouds. Delivering
virtually unlimited scalability, unbeatable performance,
and previously unimagined management simplicity,
the Oracle Exalogic Elastic Cloud is an ideal platform
for applications—from small-scale departmental
applications to the largest and most demanding SAP
applications. Balanced for compute-intensive work­
loads, each pre-assembled, pre-configured Exalogic
system contains fully-integrated, hot-swappable x86
compute nodes, a high-performance ZFS Storage
Appliance, and high-bandwidth interconnect fabric
and switches.
An extremely fast, high-throughput interconnect
connects all systems together to create a single large
computer with extreme scalability, elasticity, and
redundancy. The system exploits the I/O fabric, deli­
vering performance results that are ten times faster
than standard application server configurations.
Thousands of applications with differing security,
reliability, performance, and service-level requirements
can run on a single Exalogic system, making it an
ideal platform for SAP applications consolidation. In
addition, it forms the foundation of an ideal specialpurpose system when used in combination with an
Oracle Exadata Database Machine running Oracle
Database.
Oracle SPARC SuperCluster
SPARC SuperCluster T4-4 combines Oracle inno­
vation—the computing power of Oracle’s nextgeneration SPARC T4 servers, the performance and
scalability of Oracle Solaris 11, the optimized data­
base performance of Oracle Database 11g and
Exadata storage, and the accelerated middleware pro­
cessing of the Oracle Exalogic Elastic Cloud—into
a general-purpose engineered system that provides
high availability for enterprise SAP applications.
Multiple databases and applications can run on a
single system and take advantage of fast improve­
ments for data compression, queries, OLTP response
time, and Java middleware performance.
The Oracle SPARC SuperCluster is well suited as an
SAP general-purpose system with SAP central in­
stances, central services and database software installed
together on the system. Because the system is pre­
tested and ready to run, organizations can deploy
SAP services in days rather than months.
Consolidated SAP applications can run on a mix of
Oracle Solaris 10 and Oracle Solaris 11 via Oracle‘s
integrated virtualization technologies. In addition,
the Oracle SPARC SuperCluster is SAP certified and
supported, and is also offered as an Oracle Optimized
Solution for SAP that includes deployment best prac­
tices, ongoing full-stack and patch testing, and more.
Oracle Database Appliance
The Oracle Database Appliance is a fully redundant,
integrated database appliance—software, servers, sto­
rage, and networking—that offers one-button instal­
lation, patching, and diagnostics. A complete Oracle
RAC database cluster in a box, it ships with Oracle
Database Enterprise Edition 11g and Oracle Real
Application Clusters al-ready installed to support
highly available database services for SAP applicati­
ons. Maintenance is easy: a single patch handles all
firmware and software in one operation, using an
Oracle-tested patch engineered specifically for the
appliance. With the ability to consolidate databases
up to 4 TB in size, it is ideal for midsize companies
and departmental systems.
Conclusion
Built and tuned to run business-critical applications
with extreme requirements for network bandwidth,
access, and data growth, Oracle’s engineered systems
provide a number of options for optimizing SAP
infrastructure and improving operation. Deploying
one or more Oracle engineered systems within an
SAP landscape results in more solid infrastructure,
increased performance, greater efficiency and utiliza­
tion, simplified management through application
and database consolidation, and improved total cost
of ownership.
More information online
5
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O R A C L E E X A D ATA D ATA B A S E M A C H I N E F O R S A P CUSTOMERS
Oracle Exadata Database Machine was certified by
SAP on June 10, 2011 and can be used with SAP
NetWeaver 7.0 or higher including all SAP products
which are based on SAP NetWeaver 7.x such as SAP
ERP 6.0, SAP BW 7.x, SAP CRM 7.x etc. (for a com­
plete list check the SAP Product Availability Matrix:
http://www.service.sap.com/PAM).
The Oracle Exadata Database Machine is an easy to
deploy solution for hosting the Oracle Database that
delivers the highest available levels of database per­
formance. The Exadata Database Machine is a
“cloud in a box” composed of database servers,
Oracle Exadata Storage Servers, an InfiniBand fabric
for storage networking and all the other components
required to host an Oracle Database. It delivers outs­
tanding I/O and SQL processing performance for
online transaction processing (e.g. SAP ERP 6.0),
Business Warehouse (e.g. SAP BW 7.x) and consoli­
dation of mixed workloads. Extreme performance is
delivered for all types of database applications by
leveraging a massively parallel grid architecture using
Real Application Clusters and Exadata storage.
Database Machine and Exadata storage delivers break­
through performance with linear I/O scalability, is
simple to use and manage, and delivers mission-critical
availability and reliability.
SAP customers can easily migrate their database to
Exadata that runs SAP applications unchanged.
The migration to Exadata (DB server on either Oracle
Linux or Oracle Solaris) is smooth and is not more
than a homogeneous or heterogeneous OS platform
migration depending on the source platform the
database is running on today. The migration can be
done either online or offline depending on the source
platform and the migration tool (R3Load, RMAN
duplicate database, RMAN transportable tablespaces
or O2O/Triple-O) as well. For more details see on
scn.sap.community/oracle and check Oracle Engine­
ered Systems”.
The advantages of Exadata for SAP customers are
obvious since it’s transparent to the application, runs
on proven technology such as Oracle 11.2, RAC, etc,
eliminates systems integration try-and-error, relies on
existing personnel and skills, performs database queries
much faster (large and complex Infocubes, queries, or
transactions that show a large amount of time spent
in the database), less administration time, simpler
patching, and greater uptime. Exadata provides High
availability and disaster recovery out-of-the-box and
highly proven at SAP customers, it helps to consoli­
date platforms and database, thus reduce power and
cooling consumption. Last but not least Oracle Exa­
data relies on Single vendor, bundled OS and RDBMS
patch sets – ends the Multi vendor nightmare.
SAP Application with Oracle Exadata Database Machine
Presentation
Application
Database on
Exadata
SAP
Instances
SAP ECC 6.0
SAP
Instances
SAP BW 7.x
SAP
Instances
SAP CRM 7.x
The flexible three tier architecture allows for any
combination of hardware and operating systems run­
ning the SAP instances to be used with the Oracle
Exadata Database Machine. For instance you can run
SAP Application servers on AIX, HP-UX, Linux or
any other SAP certified platform against the Oracle
Exadata Database Machine. This flexibility allows an
easy introduction of the Oracle Exadata Database
Machine into existing SAP environments that keeeps
SAP layer unchanged.
Oracle Exadata Database Machine for SAP Customers
Additionally to the database instances running on
the database servers, customers can make SAP central
services high available on the database nodes through
SAPCTL based on Oracle Clusterware, but only if
the SAP system is UNICODE. If a separate cluster
other than the database cluster is already used for the
SAP Central Services then customers can continue to
use this separate cluster for the SAP Central Services
when deploying the Oracle Exadata Database Machine.
Last but not least, BR*Tools are supported to run on
Exadata database servers as well.
The migration methods of the database are described
in the paper “Using SAP NetWeaver with the Oracle
Exadata Database Machine: A Best Practices Guide”.
See on scn.sap.community/oracle and check Oracle
Engineered Systems”. The pure database migration
to Exadata actually does not differ from the migration
to ASM (Automatic Storage Management file system)
already described in detail.
The Oracle Exadata Database Machine is an easy to
deploy solution for hosting the Oracle Database that
delivers the highest levels of database performance
available. The Exadata Database Machine is a “cloud
in a box” composed of database servers.
The Database Machine is a pre-configured system ready
to be turned on day one, taking significant integration
work, cost and time out of the database deployment
process. Since it is a well known configuration Oracle
Support is very familiar with how to service the system
resulting in a superior support experience with the
system. The benefit of a common infrastructure to
deploy a database for any application, whether OLTP,
OLAP, a mix of the two, or as a platform for consoli­
dation of several databases, creates tremendous oppor­
tunities for efficiencies in the datacenter. It is truly a
“cloud in box”.
7
8
There are two versions of Exadata Database Machine:
• The Oracle Exadata Database Machine X3-2
comes in Eighth, Quarter, Half, and Full Rack
configurations to meet any application require­
ment and to enable you to easily scale as your
requirements change. The Full rack comes com­
plete with eight 2-socket database servers, 14
Oracle Exadata Storage Servers, InfiniBand swit­
ches and more than 22 terabytes of Exadata Smart
Flash Cache to support extremely fast transaction
response times and high throughput. See Data
Sheet for more details:
http://www.oracle.com/us/products/database/
exadata/database-machine-x3-2/overview/index.html
• The Exadata Database Machine X3-8 is desig­
ned for database deployments that require very
large amounts of data, delivering extreme perfor­
mance and scalability for all applications including
Online Transaction Processing (e.g. SAP ECC
6.0), Data Warehousing (e.g. SAP BW 7.0 and
higher) and consolidation of mixed workloads.
It comes complete with two 8-socket database ser­
vers, 14 Oracle Exadata Storage Servers, InfiniBand
switches and more than 22 terabytes of Exadata
Smart Flash Cache to support extremely fast trans­
action response times and high throughput. See
Data Sheet for more details:
http://www.oracle.com/us/products/database/exadata/
database-machine-x3-8/overview/index.html
Exadata Storage Server
The Exadata Storage Server runs the Exadata Storage
Server Software and provides the unique and power­
ful Exadata software technology of the Database
Machine including Smart Scan, Smart Flash Cache,
Smart Flash Logging, IO Resource Manager, Storage
Indexes and Hybrid Columnar Compression(not cer­
tified yet by SAP). The hardware components of the
Exadata Storage Server (also referred to as an Exadata
cell) were carefully chosen to match the needs of high
performance database processing. The Exadata software
is optimized to take the best possible advantage of
the hardware components and Oracle Database. Each
Exadata cell delivers outstanding I/O performance and
bandwidth to the database. The CPU cores in the
Exadata Storage Server are dedicated to providing
features such as Smart Scan SQL processing that is
done in the Exadata storage. Building on the high
security capabilities in every Oracle Database, the
Exadata storage provides the ability to query fully
encrypted databases with near zero overhead at hun­
dreds of gigabytes per second. This is done by moving
decryption processing from software into the Exadata
Storage Server hardware. The Oracle software and the
Intel processors used in the Exadata Storage Server
provide Advanced Encryption Standard (AES) support
enabling this.
The Exadata Storage Expansion Rack is engineered
to be the simplest, fastest and most robust way to add
additional storage capacity to an Exadata Database
Machine or SPARC SuperCluster. A natural extension
of the Exadata Database Machine, the Exadata Storage
Expansion Rack can be used to satisfy the Big Data
requirements of the largest mission critical databases.
The Exadata Storage Expansion Rack is designed for
database deployments that require very large amounts
of data. The expansion rack is extremely simple to
configure as there are no LUNs or mount points to
configure. Storage is configured and added to a data­
base with a few simple commands, completed in
minutes.
Exadata Innovations
The Oracle Exadata Database Machine delivers extreme
performance and scalability for all database applications
whether they are Online Transaction Processing (e.g.
SAP ECC 6.0), Data Warehousing (e.g. SAP BW 7.0
and higher) or consolidation of mixed database work­
loads. One of the key enablers of this is the Exadata
Smart Flash Cache hardware and the intelligent Oracle
Exadata Storage Server Software that drives it. The
Exadata Smart Flash Cache feature of the Exadata
Oracle Exadata Database Machine for SAP Customers
Storage Server Software intelligently caches database
objects in flash memory, replacing slow, mechanical
I/O operations to disk with very rapid flash memory
operations. The Exadata Storage Server Software also
provides the Exadata Smart Flash Logging feature to
speed database log I/O. Exadata Smart Flash Cache is
one of the essential technologies of the Oracle Exadata
Database Machine that enables the processing of up to
1.5 million random I/O operations per second (IOPS),
and the scanning of data within Exadata storage at
up to 100 GB/second.
Oracle’s Exadata Smart Flash Cache features are unique.
Exadata Flash storage is not a disk replacement – Exa­
data software intelligence determines how and when
to use the Flash storage, and how best to incorporate
Flash into the database as part of a coordinated data
caching strategy. Scale out Exadata storage enables
the benefits of flash performance to be delivered all
the way to the application. Traditional storage arrays
have many internal and network bottlenecks that pre­
vent realizing the benefits of flash. Flash can be added
to storage arrays, but they cannot deliver much of the
potential performance to applications.
Oracle has implemented a smart flash cache directly
in the Oracle Exadata Storage Server. The Exadata
Smart Flash Cache holds frequently accessed data in
very fast flash storage while most of the data is kept
in very cost effective disk storage. This happens auto­
matically without the user having to take any action.
The Oracle Flash Cache is smart because it knows
when to avoid trying to cache data that will never be
reused or will not fit in the cache. The Oracle Database
and Exadata storage allow the user to provide direc­
tives at the database table, index and segment level
to ensure that specific data is retained in flash. Tables
can be moved in and out of flash with a simple com­
mand, without the need to move the table to diffe­
rent tablespaces, files or LUNs like you would haveto
do with traditional storage with flash disks. The
Exadata Smart Flash Cache is also used to reduce the
latency of log write I/O eliminating performance
bottlenecks that might occur due to database logging.
The time to commit user transactions is very sensitive
to the latency of log writes.
When using Exadata, much SQL processing is offloa­
ded from the database server to the Exadata cells.
Exadata enables function shipping from the database
instance to the underlying storage in addition to pro­
viding traditional block serving services to the data­
base. One of the unique things the Exadata storage
does compared to traditional storage is return only
the rows and columns that satisfy the database query
rather than the entire table being queried. Exadata
pushes SQL processing as close to the data (or disks)
as possible and gets all the disks operating in parallel.
This reduces CPU consumption on the database server,
consumes much less bandwidth moving data between
database servers and storage servers, and returns a
query result set rather than entire tables. Eliminating
data transfers and database server workload can greatly
benefit data warehousing queries that traditionally
become bandwidth and CPU constrained. Eliminating
data transfers can also have a significant benefit on
online transaction processing (e.g. SAP ECC 6.0)
systems that often include large batch and report
processing operations.
Exadata is totally transparent to SAP applications
using the database. The exact same Oracle Database
11g Release 2 that runs on traditional systems runs
on the Database Machine – but on Database Machine
it runs faster. Existing SQL statements, whether ad hoc
or in packaged e.g. SAP or custom applications, are
unaffected and do not require any modification when
Exadata storage is used. The offload processing and
bandwidth advantages of the solution are delivered
without any modification to the application. All fea­
tures of the Oracle Database are fully supported with
Exadata. Exadata works equally well with single-in­
stance or Real Application Cluster deployments of
the Oracle Database. Functionality like Oracle Data
Guard, Oracle Recovery Manager (RMAN), Oracle
GoldenGate, and other database tools are administered
the same, with or without Exadata. Users and database
administrators leverage the same tools and knowledge
they are familiar with today because they work just
as they do with traditional non-Exadata storage. Since
the same Oracle Database and functionality exist on
the Database Machine as on traditional systems, the
IT staff managing a Database Machine must possess
similar knowledge about this same software they will
manage on the Database Machine. Oracle Database
administration, backup and recovery, RAC, Oracle
Solaris, and OL experience are important to possess
when managing a Database Machine.
9
10
Oracle Exadata Database Machine for SAP Customers
Exadata Smart Flash Cache
Each Exadata cell comes with 384 GB of Exadata
Smart Flash Cache. This means in the Database
Machine X2-8 and Full Rack X2-2 there is 5.3 TB
of Flash – larger than most databases. This solid state
storage delivers dramatic performance advantages with
Exadata storage. It provides a ten-fold improvement
in response time for reads over regular disk; a hun­
dred-fold improvement in IOPS for reads over regu­
lar disk; and is a less expensive higher capacity
alternative to memory. Overall it delivers a ten-fold
increase performing a blended average of read and
write operations.
One of the key enablers of Exadata’s extreme perfor­
mance is the Exadata Smart Flash Cache hardware and
the intelligent Oracle Exadata Storage Server Software
that drives it. The Exadata Smart Flash Cache feature
of the Exadata Storage Server Software intelligently
caches database objects in flash memory, replacing
slow, mechanical I/O operations to disk with very
rapid flash memory operations. The Exadata Storage
Server Software also provides the Exadata Smart Flash
Logging feature to speed database log I/O. Exadata
Smart Flash Cache is one of the essential technologies
of the Oracle Exadata Database Machine that enables
the processing of up to 1.5 million random I/O oper­
ations per second (IOPS), and the scanning of data
within Exadata storage at up to 75 GB/second.
Exadata Storage Capacity, Performance, Bandwidth
and IOPS
The Oracle Exadata Storage Servers comes with eit­
her twelve 600 GB 15,000 RPM High Performance
SAS disks or twelve 3 TB 7,200 RPM High Capacity
SAS disks. The High Performance SAS disk based
Exadata Storage Servers provide up to 3.25 TB of
uncompressed useable capacity, and up to 1.8 GB/­
second of raw data bandwidth. The High Capacity
SAS disk based Exadata Storage Servers provide up to
16 TB of uncompressed useable capacity, and up to
1.3 GB/second of raw data bandwidth. When stored
in compressed format, the amount of user data and
the amount of data bandwidth delivered by each cell
significantly increases.
The performance that each cell delivers is extremely
high due to the Exadata Smart Flash Cache. The Exa­
data software can simultaneously scan from Flash and
disk to maximize bandwidth. The automated caching
within Flash enables each Exadata cell to deliver up
to 5.4 GB/second bandwidth and 125,000 database
IOPS when accessing uncompressed data. When data
is stored in compressed format, the amount of user
data capacity, the amount of data bandwidth and IOPS
achievable, often increases up to ten times, or more.
This represents a significant improvement over tradi­
tional storage devices used with the Oracle Database.
Enterprise Manager Support for Exadata Database
Machine
Oracle Enterprise Manager Cloud Control 12c uses
a holistic approach to manage the Exadata Database
Machine and provides comprehensive lifecycle manage­
ment from monitoring to management and ongoing
maintenance for the entire engineered system.
Integrated System Monitoring
Oracle Enterprise Manager provides comprehensive
monitoring and notifications to enable administrators
to proactively detect and respond to problems with
Oracle Exadata Data Machine and its software and
hardware components. Administrators can easily ad­
just these monitoring settings to suit the needs of
their datacenter environment. When notified of these
alerts, administrators can easily view the history of
alerts and associated performance metrics of the pro­
blem component, such as the network performance of
an InfiniBand port or the disk activity of an Exadata
storage cell, to identify the root cause of the problem.
With direct connectivity into the hardware compo­
nents of Exadata, Oracle Enterprise Manager can alert
administrators to hardware-related faults and log ser­
vice requests automatically through integration with
Oracle Automatic Service Requests (ASR) for imme­
diate review by Oracle Support. Problems that would
have required a combination of database, system and
storage administrators to detect in traditional systems
can now be diagnosed in minutes because of integrated
systems monitoring for the entire Exadata Database
Machine.
More information online
Runs Oracle
*
10x Faster
The World’s Fastest
Database Machine
• Hardware by Sun
• Software by Oracle
* But you have to be willing to
spend 50% less on hardware.
10x faster based on comparing Oracle data warehouses
on customer systems vs. Oracle Exadata Database Machines.
Potential savings based on total hardware costs. Oracle Database
and options licenses not included. Actual results and savings may vary.
Copyright © 2010, Oracle and/or its a affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates.
Other names may be tratemarks of their respective owners.
12
O R A C L E E X A D ATA S TA RT U P PA C K F O R S A P C U S T O M E R S An integrated approach to enable rapid results
Oracle Engineered Systems deliver extreme perfor­
mance through pre-integrated technology. In order to
realize the rapid time-to-production benefits that this
can bring, customers need to ensure that they are
able to address the requirements in an optimal way.
The Oracle Exadata Start-Up Pack for SAP custo­
mers delivers an integrated service package and pro­
duct expertise to ensure an optimized and planned
deployment of an Oracle Exadata system. Oracle’s
service experts deliver a suite of services that begins
with strategic architectural design and planning.
Oracle then installs and configures the system accor­
ding to Oracle best practices. Oracle support engin­
eers provide supportability reviews throughout
pre-production as customers execute the architectural
design plans. Once in production, Oracle provides
quarterly patch especially for SAP customers, deploy­
ments across the entire Oracle Exadata stack for one
year.
Start Up Advisory Service
The Oracle Exadata Start-Up Advisory Service provi­
des an exceptional level of implementation assurance.
Our teams of experts work closely with customers’
organizations to help them to deliver the best overall
Quality of Service by building a strategic plan that
ensures mission critical applications meet the perfor­
mance and operational needs of the customer’s business.
Providing assessments, planning and recommenda­
tions, Oracle delivers the fundamental guidance nee­
ded to minimize project and deployment risks while
accelerating operational readiness for the Oracle Exa­
data platform. Oracle’s Exadata Start-Up Advisory
Service is the first step to a well-executed implemen­
tation, and is tailored to customer business require­
ments, time to value objectives, and long-term
strategic vision.
The service provides current state assessment of key
areas essential for a successful Oracle Exadata deploy­
ment. In addition, a gap analysis of assessment against
Oracle best practices is provided, along with docu­
mented recommendations that cover implementa­
tion, migration strategies and change management
across both people and business processes.
Production Support Readiness
Oracle’s Service Delivery Managers and Oracle Engi­
neers will proactively support project objectives,
coordinating both the Oracle and client project
teams and overseeing the Oracle Exadata installation
and go-live process. Governance meetings are con­
ducted to review key best practices, so as to ensure
supportability, and report on all Oracle, customer,
and partner pre-production activities.
Leveraging the outputs of the Oracle Exadata StartUp Advisory Service, Oracle engineers deliver the
detail and recommendations to keep customers on a
seamless path to a successful deployment and ongoing
production support. Key technical areas that are re­
viewed include configuration, data migration, kind
of migration method (SAP’s R3LOAD, RMAN, Trans­
portable Tablespaces, O2O (Oracle DB to Oracle DB
migration) or Triple-O (Oracle to Oracle Online data­
base migration, based on SAP Note 1508271), patch
planning, and production support readiness.
Exadata Installation Service
The Oracle Exadata Installation Service provides com­
prehensive hardware system installation to shorten
time to deployment. Oracle system implementations
combine highly trained engineers with proven, stand­
ardized installation methodologies along with best
practices, tools and technology for all installations.
Oracle Exadata Start Up Pack for SAP
Exadata Configuration Service
Optimizing Time to Production
Guided by the Start Up Advisory outputs, the Oracle
Exadata Configuration Service delivers complete Oracle
Database configuration based on Oracle best practices.
Oracle engineers cover all aspects of the required
configuration and patching across the Oracle Exadata
storage servers and software, database servers, shared
storage, and database patches. Using well-documented
processes, Oracle Exadata experts configure login and
network addresses, create cell disks, and configure
logins and network addresses. All configuration set­
tings are documented and delivered to the customer
IT team during the post installation procedures.
Activities include installation of licensed Oracle Data­
base, configuration of database servers and shared
storage to support Oracle Real Application Clusters,
running verification tests, and documenting config­
uration and maintenance procedures.
Proper planning, installation, deployment and sup­
port of Oracle Exadata are critical to optimizing
system performance. By utilizing the Oracle Exadata
Start-Up Pack integrated solutions and personalized
expertise, customers can ensure the ongoing system
stability and the performance expected of the techno­
logy—right from the start.
Quarterly Patch Deployment Service
Michael Weick,
[email protected]
ACS Delivery Director for SAP
Oracle Walldorf
The Oracle Exadata Quarterly Patch Deployment
Service delivers a proactive patch deployment process
to ensure each customer’s Oracle Exadata for SAP
machine is optimally maintained. Oracle delivers a
special patch only for SAP customers (SAP Note
1591389) Oracle performs a high-level check of the
system’s configuration profile to identify known
configuration issues. Oracle support experts then
generate a standardized report of findings, based on
Oracle’s recommended best practices. Oracle imple­
ments the required updates, once per quarter for one
year, in a unified and proactive manner across all
system components including firmware, Oracle Enter­
prise (remark, so far as I knoe the new name is OL
“only Oracle Linux) Linux or Solaris, and other Oracle
software installed on the Oracle Exadata machine.
Customers retain the flexibility to apply additional
configuration and patches as needed between the
planned deployments of this service.
Oracle service professionals deliver the thought lea­
dership, technical expertise, tools, and best practices
to help ensure a smooth and highly optimized Oracle
Exadata production implementation. Customers get
the right expertise at the right time to help mitigate
risk and to maximize the value of their technology
investments.
Please contact in EMEA:
In North America:
Matt Aucella
[email protected]
ACS SAP Sales Director
In Japan and Asia Pacific:
Chee Hian Ong
[email protected]
Director Customer Management, JAPAC
More information online
13
14
ORACLE EXALOGIC ELASTIC CLOUD CERTIFIED FOR S A P N E T W E AV E R 7 SAP on Oracle Exalogic Elastic Cloud is officially
supported by SAP, documented in SAP Note 1617188.
Oracle Exalogic is the Engineered System for running
middleware and packaged applications, capable of
virtually unlimited scale, unbeatable performance,
and previously unimagined management simplicity.
It follows Oracle’s Engineered Systems philosophy
(similar to Exadata) of integrating all components
of a system at the factory level providing a highly
standardized, optimized and integrated solution that
minimizes risk while maximizing performance and
reliability.
SAP customers are traditionally facing the challenge
of building infrastructure for deploying SAP out of
individual components: Servers, storage, networking,
virtualization, OS, database, etc. This introduces a
high amount of complexity and therefore risk, as well
as sub-optimal performance due to lack of integration.
The power of Engineered Systems such as Exadata and
Exalogic show that the right point of integration is
at the factory level, where server, storage, networking
and software engineers can build a highly integrated,
optimized and tested solution that is ideally suited
for customer needs.
Combining the Oracle Exalogic Elastic Cloud with
the Oracle Exadata Database Machine for SAP
NetWeaver
When running SAP NetWeaver on Oracle Exalogic,
it uses an Oracle database for SAP running on an
Oracle Exadata database machine.
The Oracle Exadata Database Machine is an easy to
deploy solution for hosting the Oracle Database that
delivers the highest levels of database performance
available. The Exadata Database Machine delivers
outstanding I/O and SQL processing performance
for online transaction processing (OLTP), data ware­
housing (DW) and consolidation of mixed workloads.
Exalogic connects to Exadata through the same highspeed, low-latency InfiniBand fabric that is used inside
the systems, providing a scalable and powerful net­
working foundation for communication between nodes
in a system, as well as for scaling across multiple Exa­
data and Exalogic racks.
The InfiniBand fabric that spans Exalogic and Exadata
components provides the following key ways of
simplifying and accelerating SAP NetWeaver instal­
lations running on Exalogic:
• NFS mounts from the ZFS Storage Appliance to
SAP application nodes in Exalogic use the InfiniBand infrastructure for faster data transport than
traditional TCP/IP over 10 GbE. This benefits both
SAP application servers running in Exalogic and
Enqueue Servers running on Oracle Exadata.
• SAP application servers running the ABAP stack
use Oracle Net through Oracle Instant Client to
connect to the Oracle database. This enables them
to easily use the SDP protocol over InfiniBand at
high bandwidth and low latency, bypassing the
traditional TCP/IP stack.
• All remaining standard TCP/IP connections running
on the InfiniBand fabric will benefit from the 4x
higher bandwidth per network connection compared
to 10 GbE.
• Both networking and storage connections to and
from SAP NetWeaver application server nodes are
handled through a single fabric, reducing com­
plexity and improving reliability through using
reduced component counts.
In addition, IP over Infiniband can be used for the
communication between the SAP work processes and
the Enqueue Server on Exadata.
Compared to typical alternatives, Oracle Exalogic
delivered 2-3x improved OLTP performance due to its
superior I/O connectivity to Exadata.1 While detailed
SAP performance data is not yet available, we expect
1) Please see the Oracle white paper Using SAP NetWeaver with the
Oracle Exadata Database Machine for details on how to set up Exadata for use with SAP
www.oracle.com/sap
Oracle Exalogic for SAP Customers
– SAP Oil & Gas 2005 / 6.x
– SAP Banking Services 5.0 / 6.0 / 7.0 / 8.0
• Running SAP on Exalogic is only supported as a
Three-Tier SAP installation. SAP instances run on
the Oracle Exalogic Elastic Cloud server nodes.
The Oracle database for SAP must run on an Oracle
Exadata system. Oracle Exalogic can only be used in
combination with Oracle Exadata and may not be
used in combination with other database server hard­
ware or non-Oracle databases. In this setup, SAP
Central Services need to run on the Exadata system.
Exalogic to deliver similar performance gains for SAP
NetWeaver as well.
Exalogic is also the best solution for realizing the full
performance benefits of Exadata for SAP, because it
integrates directly into the the heart of the Exadata
backplane: The InfiniBand fabric.
The following image illustrates the relationship
between the SAP components, Exadata and Exalogic
in a Three-Tier configuration:
Simplicity is another key advantage for SAP on Exa­
logic: Because all components of Exalogic have been
engineered, assembled and tuned together at the
factory, set-up time is reduced by up 95%. And by
reducing risk of errors, simplifying diagnosis, and
enabling more efficient, lower-cost operation, total
infrastructure costs can be reduced by as much as 60%.
Prerequisites for running SAP NetWeaver 7.0 on
Oracle Exalogic Elastic Cloud
When using Oracle Exalogic Elastic Cloud in SAP
environments, the following prerequisites need to be
in place:
See Oracle White Paper: Oracle Exalogic Elastic
Cloud: A Brief Introduction http://www.oracle.com/us/
products/middleware/exalogic-wp-173449.pdf
• Only SAP NetWeaver 7.x or higher is supported,
including SAP products which are based on SAP
NetWeaver 7.x. Please check the SAP Product
Availability Matrix for details regarding supported
SAP product releases.
Examples include:
– SAP ERP (ECC) 6.0
– SAP BW 7.x
– SAP CRM 2005 / 2007 / 7.x
– SAP PLM 6.0 / 7.0x
– SAP SRM 2005 / 2007 / 7.x
– SAP SCM 2005 / 2007 / 7.x
Please see the Oracle white paper Using SAP
NetWeaver with the Oracle Exadata Database
Machine for details on how to set up Exadata for use
with SAP (http://www.oracle.com/us/products/data­
base/sap-exadata-wp-409603.pdf).
• Only Unicode installations of the SAP Software are
supported.
• As of this time, only Oracle Exalogic X2-2 models
are supported.
• As of this time, only Oracle Linux is supported as
the operating system on the Oracle Exalogic Elastic
Cloud server nodes. The minimum release is Oracle
Linux 5 Update 5. Both kernels are supported:
The Red Hat Enterprise Linux compatible kernel
and the Unbreakable Enterprise Kernel (UEK),
which is recommended.
• Solaris 11 support is planned for a later date.
15
16
• The minimum supported Oracle Database Release
is 11g Release 2 Patchset 1 (11.2.0.2) on Oracle
Exadata with SAP Software on Oracle Exalogic.
Using the ZFS Storage Appliance in Exalogic for
SAP Environments
The ZFS Storage Appliance included in the Oracle
Exalogic Elastic Cloud is ideally suited to act as a
“Central Storage Repository for SAP” by providing
shared file systems in a highly available and high
performance manner for the complete SAP landscape,
consisting of application servers running on Exalogic
servers nodes and the SAP Central Services running on
Exadata. This configuration offers one of the highest
potential service levels and throughput compared to
more traditional implementations.
The ZFS Storage Appliance supports the concepts of
Projects and Shares for allocating and organizing sto­
rage to users, applications and other consumers. In
the case of SAP storage for Exalogic, the following
strategy is recommended:
• One project per SAPSID, with three shares per
project:
1. “usrsap” for the /usr/sap/<SAPSID> directory,
2. “sapmnt” for the /sapmnt/<SAPSID> directory,
3. “oracle” for the /oracle/<SAPSID>/<RELEASE>
directory.
Furthermore, additional Oracle ZFS Storage Appliances
connected to Exadata and Exalogic using the same
back-plane InfiniBand network can be used as a target
for very fast backups from the Oracle Exadata Data­
base Machine and from Oracle Exalogic, providing
a simple, reliable and powerful off-site backup and
replication option.
Using the Oracle ZFS Storage Appliance as the Central
Storage Repository also leverages the facility to easily
create unlimited additional Application Servers with
minimal effort using the ZFS “snapshot” and “clone”
capabilities of the appliance.
Because of the broad variety of supported protocols,
including HTTP which allows access to the ZFS
appliance through WebDAV, ZFS Storage Appliances
can be used in combination with Exalogic to imple­
ment SAP’s ILM concept using either the standard
ArchiveLink ADK or the XML Direct Archiving
Service.
High Availability for SAP NetWeaver on Oracle
Exalogic and Oracle Exadata
Inside Oracle Exalogic, all servers, networking compo­
nents and connections as well as other infrastructure
components such as power distribution systems are
fully redundant. Similarly, the Oracle Exadata Database
Machine, where the Oracle database for SAP and the
SAP Central Services are running, is composed out of
fully redundant components as well.
• One project “trans” with one share “saptrans” for
the /usr/sap/trans directory.
• One project “oracle” with one share for providing
the /oracle directory and one share per Oracle
client software release, mounted as
/oracle/client/<RELEASE>.
Therefore, Exalogic and Exadata are ideally suited for
setting up a highly available infrastructure for SAP.
Since both systems leverage industry standard x86
servers for running applications, standard practices
like Oracle RAC, Oracle Clusterware or Oracle Data
Guard can be used unchanged for making the Oracle
database, SAP services and application servers highly
available.
Oracle Exalogic for SAP Customers
The following SAP support notes are helpful in
setting up HA for SAP on Exalogic and Exadata:
• SAP Note 1552925 – Linux: High Availabillity
Cluster Solutions
• SAP Note 1496927 – Protection of SAP instances
through Oracle Clusterware
Expanding Capacity through multiple Exadata and
Exalogic systems
In addition to extreme performance, lower risk,
simplified deployment and operations, Exadata and
Exalogic offer a simple and comprehensive way of
scaling the SAP NetWeaver infrastructure.
Within a rack, both Exadata and Exalogic offer de­
ployment units of a quarter, half or a full rack. By
using the InfiniBand fabric, multiple racks can be
joined together to quickly and easily grow the under­
lying infrastructure.
Conclusion
The Oracle Exalogic Elastic Cloud offers a simple,
reliable and high performance solution for providing
infrastructure to SAP application servers, in combi­
nation with the Oracle Exadata Database machine.
Especially in consolidation scenarios, where Exalogic
is used as a platform for hosting WebLogic, Oracle
and other applications, the recent certification of SAP
for Exalogic allows the consolidation of SAP dev, test
and production environments onto Exalogic as well,
maximizing the utilization of Exalogic compute nodes.
Furthermore, environments that are especially sensi­
tive to network latency can greatly benefit from Exa­
logic’s direct Infiniband connection to Exadata as a
way of minimizing network latency by a factor of 10
while maximizing bandwidth by a factor of 4.
Installation of SAP on Exalogic is straightforward
and leverages existing Oracle Linux best practices for
running SAP on x86 systems, as well as the innova­
tive Oracle ZFS Storage Appliance that is built-in
into Exalogic.
High availability for SAP can be achieved through
leveraging standard mechanisms such as Oracle
RAC, Oracle Clusterware, Oracle Data Guard etc.
Through growing Exalogic and Exadata from
Quarter to Half and Full Rack configurations and by
adding more racks of Exalogic and Exadata, Exalogic
provides a very flexible and scalable infrastructure
solution for SAP, while maintaining simplicity and
high levels of stability.
For growing SAP NetWeaver 7.x environments, this
capability offers a simple, quick, low-risk, and modu­
lar growth path. This avoids the typically long, com­
plex, time and resource intensive, and error-prone
process of selecting, qualifying, acquiring, testing, and
quality assuring of multiple individual components.
Instead, with the Oracle Exalogic Elastic Cloud and
the Oracle Exadata Database Machine, infrastructure
for SAP environments of any size can now be instal­
led and expanded in a matter of days instead of
months, while substantially reducing TCA and TCO
costs.
With Oracle Exalogic and Oracle Exadata, deploying
simple, reliable and high performance infrastructure
for SAP can now be achieved quickly, cost-effectively
and at low risk, compared to traditional ways of
deployment.
More information can be found at the following sour­
ces:
• SAP Note 1617188
• Oracle White Paper: Running SAP NetWeaver on
the Oracle Exalogic Elastic Cloud (http://www.
oracle.com/us/products/middleware/netweaver-on­
exalogic-489027.pdf)
• Oracle White Paper: Using SAP NetWeaver with
the Oracle Exadata Database Machine.(http://www.
oracle.com-/us/products/database/sap-exadata-wp­
409603.pdf).
17
18
S PA R C S U P E R C L U S T E R O P T I M I Z E D S O L U T I O N
FOR SAP CUSTOMERS
Consolidate and Simplify SAP Environments
The Oracle Optimized Solution for SAP provides
proven best practices to consolidate complex SAP
environments onto a scalable SPARC SuperCluster
platform that is designed, tested, and tuned to deli­
ver the highest levels of performance and availability
for data intensive SAP workloads.
The general purpose SPARC Super-Cluster runs the
Oracle parallel database, the application or web ser­
ver and Oracle EM management software, and all
your enterprise applications. This is especially suited
for SAP customers who need a multi-purpose system,
with not only SAP installed but additional enterprise
applications, or having multi-tiered applications to
consolidate and virtualize within their Datacenter.
SPARC SuperCluster offers SAP customers with
SPARC-based systems a very smooth upgrade path.
Or, it can give customers running SAP on older hard­
ware from HP and IBM a powerful system to deploy
SAP applications for lower cost and with much better
performance while also providing a management
system for the entire stack. The Oracle SPARC
SuperCluster is a general purpose engineered solution
for running SAP applications next to a wide range
of complementary enterprise applications with the
highest levels of performance and mission critical
reliability. The SPARC SuperCluster utilizes high per­
formance software from Oracle Exadata and Oracle
Exalogic combined with new SPARC servers, Oracle
Exadata Storage Servers, ZFS Storage Appliance,
InfiniBand technology, and Oracle Solaris 10 or 11.
SPARC SuperCluster
S PA R C S u p e r C l u s t e r O p t i m i z e d S o l u t i o n f o r S A P C u s t o m e r s
19
The full capabilities of Oracle Exadata along with
Exadata Storage Servers are integrated into SPARC
SuperCluster. Exadata Storage Servers are optimized for
Oracle Database 11g R2 operations and will provide
outstanding performance for both transaction-based
and decision support SAP workloads. An optional
external storage rack can be configured for additional
performance and capacity. Based on the SPARC pro­
cessor it delivers a 5x improvement in single thread
performance over the previous generation along with
on-chip crypto acceleration providing enhanced data
security and privacy without the performance penalty.
Three key benefits that SPARC SuperCluster delivers
are: Extreme Performance, Lower TCO, and leading
Datacenter Consolidation capabilities.
Three key benefits that SPARC SuperCluster delivers
are: Extreme Performance, Lower TCO, and leading
Datacenter Consolidation capabilities.
Extreme Performance:
• Realize performance benefits of up to 10x for query,
data compression and OLTP response time
• Based on SPARC servers which to date have set
12 world record benchmarks
• Utilizes Exadata storage cells delivering 10x – 50x
performance improvement
Datacenter Consolidation
• Consolidate a wide range of SAP workloads on to a single SPARC
SuperCluster
• Integrated hardware and software designed for maximum uptime
• Runs Solaris 10 and 11, multiple databases, multiple application tiers
More information:
For more information, please visit
http://www.oracle.com/sap
Lower TCO
or
• An integrated system that dramatically reduces
costs and downtime, and provides customers with
a more easily managed infrastructure
http://scn.sap.com/community/oracle-solaris
SAP Note 1693680 – Running SAP Software on Oracle SPARC SuperCluster
SAP Note 1696570 – Oracle SPARC SuperCluster: Patches for 11.2.0.3
• Reduces storage requirements by compressing data
SAP Note 1696716 – Creating a modified Solaris kernel medium
• Easily deployed into your existing SAP environ­
ment, leveraging your current systems environment
More information online
20
Press Release
ATIVAS is the First Company in Brazil to Adopt Oracle SPARC
SuperCluster T4-4
Managed Service Provider is First in Latin America to Provide Complete Oracle
Enterprise Cloud Managed Services Using SPARC SuperCluster T4-4
Redwood Shores, Calif. – September 27, 2012
News Facts
Oracle today announced ATIVAS, an information technology subsidiary of the Asamar and Cemig Groups,
will be the first managed service provider in Latin America to offer complete Oracle enterprise cloud
managed services using Oracle SPARC SuperCluster T4-4.
The company has selected the SPARC SuperCluster T4-4 to provide multi-tenant cloud hosting of applications
and Oracle Database 11g R2 in a highly secure, high availability architecture. These services provided to
ATIVAS customers can greatly reduce IT complexity, reduce costs, and provide high availability and per­
formance.
SPARC SuperCluster is the first enterprise cloud infrastructure for running mission critical applications,
with a highly flexible architecture. The SPARC SuperCluster T4-4 will be used to host multiple customer
enterprise applications including Oracle Applications and other ISV applications, in addition to Oracle
Database 11g R2, in a highly secure cloud environment.
ATIVAS has one of the most modern data centers in the world with international certifications such as the
Uptime Institute’s Tier III and TÜV Rheinland, a broad portfolio of solutions and commitment to its service
level agreements required by companies in various business segments. To meet these requirements,
the company needed a robust, scalable and highly available IT infrastructure, making the SPARC
SuperCluster T4-4 an ideal solution.
With Oracle SPARC SuperCluster T4-4, ATIVAS will have Oracle as a single point of contact for services
and support, helping to accelerate time to resolution, and meet customers’ service level agreements. In
addition, as a highly integrated Oracle engineered system, the SPARC SuperCluster T4-4 will help enable
rapid deployment of client hosting solutions, with rapid time to production.
During the database infrastructure implementation of Oracle SPARC SuperCluster T4-4, ATIVAS per­
formed a native integration with their One Touch monitoring platform, which will help provide high levels
of security and serviceability.
SPARC SuperCluster T4-4 provides a flexible platform for consolidating transactional systems for a broad
range of applications including ERP, CRM, BPM, and data warehousing with Oracle Database 11gR2.
SPARC SuperCluster T4-4 incorporates integrated management software, making it easier for ATIVAS to
manage services and enhance its ability to monitor and provision Oracle environments. This is because
environmental management is performed by a database administrator, which can simplify environmental
control, reduce training costs and risks in a scenario where multiple people are managing the environment.
21
Supporting Quotes
"ATIVAS will be the first managed service provider in Brazil to provide data center hosting services in
the cloud with SPARC SuperCluster T4-4 with high performance, security, and SLAs. With the adoption
of SPARC SuperCluster T4-4, we intend to transform ATIVAS into a market leader supporting clients in
migrations and upgrades to Oracle platforms, greatly reducing complexity and cost through our cloud
services,” said Anthony Phelipe, CTO, ATIVAS.
“Oracle SPARC SuperCluster T4-4’s high level of integration and optimization helps greatly reduce the
cost and complexity of IT infrastructure, providing higher availability and performance. This makes it
an ideal solution for companies and large projects that need to consolidate a large number of applications,
databases and middleware on a single server. SPARC SuperCluster T4-4 meets these requirements for
ATIVAS,” said João dos Santos, Sales Director, Systems, Oracle Brazil.
Supporting Resources
• SPARC SuperCluster T4-4
• Oracle Database
• ATIVAS
About Oracle SPARC SuperCluster T4-4
Oracle SPARC SuperCluster T4-4 is the world’s fastest general purpose engineered system, delivering
high performance, availability, scalability and security to support and consolidate multi-tier enterprise
applications with web, database and application components. The SPARC SuperCluster T4-4 combines
Oracle’s SPARC T4-4 servers running Oracle Solaris 11 with the database optimization of Oracle Exa­
data, the accelerated processing of Oracle Exalogic Elastic Cloud Software, and the high throughput
and availability of Oracle’s Sun ZFS Storage Appliance all on a high speed InfiniBand backplane. Part
of Oracle’s engineered systems family, the SPARC SuperCluster T4-4 demonstrates Oracle’s unique ability
to innovate and optimize at every layer of technology to simplify data center operations, drive down costs,
and accelerate business innovation.
About ATIVAS
ATIVAS, information technology (IT) company of Asamar and Cemig groups is positioned as a Managed
Service Provider (MSP). To do so, it acts strongly in the management of IT services to customers, commit­
ted to the Service Level Agreements (SLAs) required by the various business segments and suppliers and
compliant with ISO 20000. It has other important international certifications such as the Uptime Institute’s
Tier III and TÜV Rheinland.
About Oracle
Oracle engineers hardware and software to work together in the cloud and in your data center. For more
information about Oracle (NASDAQ:ORCL), visit www.oracle.com.
Trademarks
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks
of their respective owners.
Contact Info
Michelle Jenkins
Oracle
+1.425.945.8306
[email protected]
Drew Smith
Blanc & Otus
+1.415.856.5127
[email protected]
22
O R A C L E D ATA B A S E A P P L I A N C E C E RT I F I E D F O R S A P The Oracle Database Appliance enables you to take
advantage of the world’s most popular database—
Oracle Database—in a single, easy-to-deploy-and­
manage system. It’s a complete package of software,
server, storage, and networking that’s engineered for
simplicity; saving time and money by simplifying
deployment, maintenance, and support of highly
available database workloads.
Fully Redundant Integrated System
Providing access to information 24/7 and protecting
databases from unforeseen as well as planned down­
time can be a challenge for many organizations.
Indeed, manually building redundancy into database
systems can be risky and error-prone if the right
skills and resources are not available in-house. The
Oracle Database Appliance is designed for simplicity
and reduces that element of risk and uncertainty to
help customers deliver higher availability for their
databases.
The Oracle Database Appliance hardware is a rackmountable system containing two Oracle Linux
servers and one storage shelf. Each server features
two 8-core Intel Xeon E5-2690 processors, 256 GB
of memory, and 10-Gigabit Ethernet(10GBase-T)
external networking connectivity. The two servers
are connected together via a redundant 10-GbE
interconnect for cluster communication and share
direct-attached high performance SAS storage.
The appliance contains 18 TB of raw storage that’s
doublemirrored or triple-mirrored, offering 9 TB or
6 TB, respectively, of resilient usable database storage.
And, there are four 200 GB solid-state disks for the
database redo logs to boost performance. The appli­
ance is also designed with mission-critical require­
ments in mind, with hot-swappable and redundant
components.
The Oracle Database Appliance runs Oracle Database,
Enterprise Edition, and customers have the choice
of running Oracle Real Application Clusters (Oracle
RAC).
Oracle Database Appliance Certified for SAP
Ease of Deployment, Management, and Support
To help customers easily deploy and manage their
databases, the Oracle Database Appliance features the
Appliance Manager software for one-button automa­
tion to provision and diagnose database servers. The
Appliance Manager feature greatly simplifies the
deployment process and ensures that the database
configuration adheres to Oracle’s best practices. Its
built-in diagnostics also monitor the system and
detect component failures, configuration issues, and
deviations from best practices. Should it be necessary
to contact Oracle Support, the Appliance Manager
collects all relevant log files and environmental data
into a single compressed file. In addition, the Oracle
Database Appliance Auto Service Request (ASR)
feature can automatically log service requests with
Oracle Support to help speed resolution of issues.
Certified and Supported for SAP
All SAP products and solutions based on SAP
NetWeaver Technology using a minimum SAP
NetWeaver Version 7.0 are certified and supported
to be used with the Oracle Database Appliance.
Therefore SAP products such as SAP ERP 6.0, SAP
ECC 6.0, SAP BW 7.0, SAP CRM 7.0, SAP SRM
7.0 or SAP Solutions such as SAP Banking Services
version 7.0 can be used with the Oracle Database
Appliance.
The Oracle Database Appliance provides the
following capabilities for an SAP environment:
• Highly available active-active clustered database
server for SAP Applications
• Highly available file server for SAP required
shared file systems such as /sapmnt
• Complete clustering solution for SAP High
Availability Resources such as Central Services
for both ABAP and JAVA stack
While the SAP database administration tools
(BR*Tools) and the SAP Central Services (SCS and
ASCS) can be deployed and run on the Oracle
Database Appliance, SAP application instances have
to run on separate machines which use the Ethernet
network to exchange data with the database(s) on the
Oracle Database Appliance. In SAP terminology this
is called a three tier architecture. This flexible three
tier architecture allows for any combination of hard­
ware and operating systems running the SAP
instances to be used with the Oracle Database
Appliance. So for example you can run or keep exi­
sting SAP Application servers on Solaris, AIX or
HP-UX platforms connected to the Oracle Database
Appliance. This flexibility allows for an easy intro­
duction of the Oracle Database Appliance in existing
SAP environments as it leaves the SAP application
layer unchanged.
23
24
O R A C L E V M S E RV E R F O R X 8 6 V I RT U A L I Z AT I O N N O W
AVA I L A B L E F O R S A P C U S T O M E R S
Oracle VM Server for x86 is a free server virtualiza­
tion and management solution that makes SAP and
other enterprise applications easier to deploy, manage,
and support. Backed worldwide by affordable enter­
prise-quality support for both Oracle and non-Oracle
environments, Oracle VM facilitates the deployment
and operation of your SAP applications on a fully
certified platform to reduce operations and support
costs while simultaneously increasing IT efficiency
and agility.
The Virtualization Platform for Enterprise Workloads
Many Organizations are facing the challenges of a
rapidly expanding data center—increased operating
costs, inefficient resource utilization, and an eye toward
cloud computing. A virtualization solution has to
increase datacenter flexibility, meeting price/perfor­
mance needs, and make applications easier to deploy,
manage, and support.
Oracle VM delivers:
The low-over-head
architecture with the Xen© hypervisor provides
scalable performance under increasing workloads to
meet the most aggressive performance requirements;
it supports up to 160 physical CPUs and 4TB mem­
ory; each guest VM supports up to 128 v CPU and
2TB memory to accommodate enterprise and cloud
workloads.
High performance, high scalability.
Advanced management for zero extra cost. It includes
Oracle VM Manager for centralized, browser-based
management of your resource pools; includes policybased, dynamic resource scheduling; dynamic capacity
and power management. A rich, dynamic html UI
provides ease of use. Oracle VM Manager also inclu­
des comprehensive event tracking.
Latest hardware support. Leverage the new hardware
features from Intel© Xeon© and AMD© Opteron©
processors for higher performance and more efficient
power management. Oracle VM Server is supported
on Oracle and non-Oracle x86 systems.
Oracle VM Manager native SSH Command Line Inter­
face (CLI). The new Command Line Interface can be
used to perform the same functions as the Oracle VM
Manager Web Interface. The CLI commands can be
scripted and run securely in conjunction with the Web
Interface, thus bringing more flexibility to help you
deploy and manage an Oracle VM environment.
Includes
centralized storage configuration to manage storage
in an automated, uniform way; Storage Connect
plug-ins for GUI access to advanced storage functio­
nality available from Oracle and 3rd party partners;
Thin provisioning and cloning for storage efficiency.
Storage configuration and management.
Network configuration and management. All Oracle
VM Server logical network configuration and mana­
gement is now performed by using Oracle VM Mana­
ger, for example, management. Oracle VM Server is
supported on Oracle and non-Oracle x86 systems.
Rapid VM provisioning and cloning. Sparse file sup­
port in OCFS2 enables significantly faster virtual
machine provisioning and cloning; it allows users more
control over data allocation, improving both perfor­
mance and storage efficiency. OCFS2 also provides
“instant” cloning capabilities to create copy-on-write
clones and that can be immediately started modified
on any machine in a server pool independent of the
clone “source” VM.
Secure live VM migration. Completely eliminate ser­
vice outages associated with planned maintenance or
scale up your resources quickly by migrating running
VMs to other servers over secure SSL links, without
interruption. Create dedicated Live Migration networks
to eliminate impacts on other network traffic.
High availability. Restart failed VMs, reliably and
automatically, on other servers in the server pool,
after an unexpected server or individual VM outage.
Physical-to-virtual / virtual-to-virtual machine conver­
sion. Quickly convert existing physical servers or
non-Oracle VM virtual machines (i.e. VMDK, VHD,
etc.) to Oracle VM virtual machines to reduce license
expenses.
Oracle VM Server for X86 virtualization now available for SAP customers
Virtual CPU scheduling priorities and caps per VM.
Control access to CPU between multiple VMs to
align with IT/business priorities.
Minimum Oracle VM version for SAP environments.
To use Oracle VM in SAP environments it is required
to use Oracle VM 3.2.1 as a minimum version.
Run Solaris (10, 11) and
Linux (OL 5, 6 and SLES 11) guest operating systems
on Oracle VM to support your entire data center.
(Check SAP PAM for SAP products on guest OS
mentioned before).
Solaris and Linux support.
Object Tagging, Search and Filter to assist user
managing large deployments. Object tagging allows
users to tag virtual machines and servers and filter by
using those tags; this can help administrators to bet­
ter manage a large-scale environment. Oracle VM also
allows users to search for an object in their environ­
ment and jump straight to it to increase efficiency.
Oracle VM supports the following guest operating
systems in SAP environments:
• Oracle Linux 5, and 6
• Oracle Solaris 10 and Oracle Solaris 11
• SuSE Linux Enterprise Server 11
Please refer to the product documentation for com­
plete information on supported guest operating
system configurations.
Oracle VM supports the following Oracle Database
versions with SAP:
Oracle Single Instance Database
• supported with all Linux distributions (except
RHEL)
• 10.2.0.5, 11gR1, 11gR2
Oracle Real Application Clusters (RAC)
• minimum Oracle version 11.2.0.3
• Oracle Linux (minimum 5.5) only
Oracle VM Support:
Official certification based on real-world testing.
The Complete Stack, One Call Worldwide Certified for use with SAP and other most sophistica­
ted enterprise workloads under real-world conditions.
Check SAP Note 1808268 – SAP on Oracle VM – Oracle
VM Support for more information on SAP support.
Oracle’s world-class support organization offers Oracle
VM Premier Support including: Access to patches,
fixes, and updates delivered via a subscriber network,
the Unbreakable Linux Network and 24x7 global
support Oracle VM software is available for free
download. Support for Oracle VM can be purchased
via Oracle VM Store. Pricing for Oracle VM support
is calculated on a per system basis: Consult Oracle’s
pricing guide for further details. For Oracle x86
systems, Oracle VM support is included with Oracle
Premier Support for Systems.
Free licence and affordable, full-stack enterprise-class
support. Oracle VM licence comes free of charge;
SAP Customers have to buy an Oracle VM Premier
Support Subscription from Oracle.
Integrated Server Virtualization and Management
Consisting of Oracle VM Server for x86, open source
server software, and an integrated web browser-based
management console, Oracle VM Manager, Oracle
VM provides an easy-to-use, feature-rich graphical
interface for creating and managing virtual server
pools, running on x86 based systems across the ent­
erprise. Users can create and manage virtual machines
(VMs) that exist on the same physical server but that
can behave independently, with each VM having its
own virtual CPUs, network interfaces, storage, and
operating system.
Why Customers Choose Oracle VM
25
26
“We are vertically split – the person in charge at each business unit watches over everything
from applications to hardware. By integrating our database with Oracle Exadata, we can now
leave the database-layer to our central database administrator.”
– M R . M A S AT O S H I U T S U N O M I YA ,
Lion Corporation, Director of System Department
O R A C L E E X A D ATA A D O P T E D F O R A N I N T E G R AT E D
D ATA B A S E I N F R A S T R U C T U R E A C H I E V E S 2 0 X
INCREASE IN SAP ERP ACCOUNTING QUERY SPEED
Lion Corporation
http://www.lion.co.jp/
Annual Revenue:
Over $3 Billion
Business category:
Chemicals
Oracle Products
• Oracle Exadata Database
Machine
• Oracle Database 11g
• Oracle Advanced Compression
• Oracle Advanced Customer
Support Service(ACS)
Oracle Benefits:
- Integrated database
infrastructure that reduces IT
service TCO
- Improved performance
- Reduced storage consumption
- Shortened system migration
period
- Improved management
structure of system operation
SAP
• SAP ERP 6.0
In an effort to keep TCO (see Note 1) in check,
Lion Corporation is in the midst of implementing
fundamental IT restructuring: Applications are
being moved to a private cloud; and business data
is being ported to an integrated database infra­
structure. For the implementation, Oracle Exadata
Database Machine was selected as their integrated
database infrastructure. By switching the database
for their accounting system running on SAP ERP
6.0, application speeds have dramatically improved,
while large-scale storage compression has been
achieved. Lion has reaped great rewards with migra­
tion work that took only two and a half months.
They are also planning a future migration of their
Teradata information system to Oracle Exadata as
part of their proactive efforts further to reduce costs.
Migration of business applications to the cloud
Building an integrated database infrastructure
Lion is a major Japanese manufacturer of toiletry
products including detergents, soaps, toothpaste
and the like, pharmaceutical products and chemical
goods. Since its founding over 120 years ago, Lion
has continued to grow and to expand the scope of
its business endeavors. Mr. Masatoshi Utsunomiya,
Director of the Integrated Systems Division at Lion,
had this to say about Lion’s business prospect
“In our business management vision that named
“Vision 2020,” we have established plans looking
forward from the year 2011 to the year 2020.
We have positioned our company aggressively to
undertake four specific strategic activities,
1) qualitative growth of domestic business;
2) quantitative expansion in of overseas businesses;
3) development of new business value; and
4) enhancement of organizational learning
capabilities.”
Moreover, Lion is pushing to penetrate into Korea,
China, and countries throughout Southeast Asia,
and also to developing countries.
IT services provided by their Integrated Systems
Division supports all of Lion’s business endeavors.
The backbone system is composed of business
systems that include order and shipping control,
sales control, inventory control, accounting, and
human resources control. On average, Lion receives
tens of thousands of orders, and ships hundreds of
thousands of packages every day. It is highly critical
that they maintain a system that enables their de­
livery to distributors the same day after they receive
an order. That is precisely IT Services’ mission.
Additionally, from the viewpoint of management,
keeping down TCO associated with IT Services is
also a key issue.
Hence, Lion migrated their business applications
that were running on mainframes to a private cloud.
They also took proactive steps for their open-system
database toward switching from decentralization
of each system to an integrated system that works
as a shared infrastructure.
Oracle Exadata for SAP at Lion
Mr. Utsunomiya added, “When we operated data­
base setups for each system, version control or ap­
plying security patches was always a very time
consuming task.” Then, in June, 2010, Lion intro­
duced a six-terabyte (TB) Oracle Exadata Database
Machine V2 which they initially utilized as their
backbone system as database migrated from the
mainframe. Says Mr. Utsunomiya: “Oracle Exadata
supported online data updates from the transaction
processing.”
The SAP accounting database also integrated
to Oracle Exadata
The next target for database integration was the
SAP ERP 6.0-based accounting system which had
been running since 2006 on an open system. Lion
completed its migration to a private cloud in
August, 2011 as the servers were aging. At the
beginning of 2011 when the migration plan was
made, Oracle Exadata was not an SAP-certified
platform. For that reason, Lion used a cloud service
also for Oracle Database 11g and the storage.
In June, 2011, just before operations began, Oracle
Exadata obtained SAP certification. Mr. Utsunomiya
said: “We intended from the beginning to integrate
our accounting database to Oracle Exadata, so we
started considering it early on when we heard of
the product from Oracle Japan.”
As a result, they found that Oracle Exadata X2-2,
the upgraded version, was a SAP-certified plat­
form. Lion set about completing all the necessary
internal procedures by the end of 2011, and star­
ted the project in order to migrate their database
from the cloud at the beginning of 2012.
Mr. Katsuya Utsugi, a manager in the supervising
section of the Integrated Systems Division that
supervises the accounting system at Lion, said
“When we migrated our database from the private
cloud, we did not have to set detailed require­
ments.” Lion had carefully verified Oracle Exadata’s
performance with benchmark tests when they
introduced it in 2010, and found it to be adequate.
27
The SAP accounting database also integrated to Oracle Exadata
Backbone system (mainframe)
• Sales distribution
• Master control
• Initial cost control
• Sales analyses (DWH)
Accounting system (SAP)
• Runs with Linux
• Integrates development,
testing, production
environment
The storage had enough free space, so Lion could
forecast that detailed sizing would not be necessary.
Work actually commenced in the middle of Feb­
ruary in 2012. Mr. Utsugi added “We were able to
upgrade Oracle Exadata from V2 to X2-2 with
about 10 days of preparation time, and to com­
plete it over a weekend. Then we could switch
databases in about two and a half months.” Lion
needed to ensure that their migration was secure
and completed in a short amount of time, so for the
upgrade and migration, they relied on support
from ACSS (Advanced Customer Support Services)
at Oracle Japan. Lion also utilized the O2O (Oracle­
to-Oracle) Migration Service for database migra­
tion.
Three SAP ERP environment databases, namely
one for development, one for verification and one
for production use, were targeted for migration.
One rehearsal was carefully conducted for actual
use. By switching databases over the last Saturday
and Sunday of May, Lion was able to migrate its
databases without any disruption to its accounting
division’s work.
20x faster for SAP accounting
sys processing
50% storage compression
Reduces maintenance and
operating costs
Teradata replace integration
in the planning stage
28
Oracle Exadata for SAP at Lion
20x increase in accounting query processes
speed with half for storage consumption
“We intended from the
beginning to integrate
our accounting database
to Oracle Exadata, so we
started considering it
The Integrated Systems Division at Lion was
extremely satisfied with the migration results. The
new system improved speeds 20x for a portion of
accounting query, compared to processing speeds
they experienced while referencing in the private
cloud. For that reason and others, the Accounting
Division has given the system high marks.
Furthermore, by utilizing Advanced Compression
in Oracle Database 11g to its fullest, Lion success­
fully achieved a major reduction in storage con­
sumption. The 1.4TB-database volume on their
cloud storage has been reduced to approximately
700GB or half of that with the new integrated
database infrastructure.
early on when we re­
ceived information about
the product from Oracle
Japan.”
– Masatoshi Utsunomiya,
Lion Corporation,
Director of System
Department
Lion will continue to push forward with improve­
ments in their operation and control structure
according to increases in business systems that use
their integrated database infrastructure. “We are
vertically split – the person in charge at each
business unit watches over everything from appli­
cations to hardware.” Mr. Utsunomiya added in his
evaluation that “by integrating our database with
Oracle Exadata, we can now leave the database-layer
to our central database administrator.”
With the success of migration of their accounting
system database, Lion began at a heightened speed
to integrate databases in other business systems
that are still running in the open system. Lion is
planning to migrate their information systems
from datawarehouse-dedicated Teradata (capacity:
1.6 TB) to Oracle Exadata soon. Thereafter, Lion
is considering integrating their manufacturing
control systems and supply and demand control
systems by the end of 2013. From 2014, Lion is
forecasting that they will proceed with preparing
countermeasures to ensure sustained business and
to handle natural disasters by implementing repli­
cation at a backup site.
By migrating business system applications to
private cloud and integrating databases to Oracle
Exadata, Lion successfully keeps TCO down, while
ensuring their system infrastructure is strengthe­
ned. These are positive steps toward achieving
their basic strategy of Vision 2020. To achieve
these strategic goals, Lion will continue utilizing
Oracle products and services.
Note 1: Total Cost of Ownership. Indicates the overall cost of an IT system ownership. TCO represents the total cost associated with
introducing computer systems, maintenance of the environment, control and other expenditures.
Contents of this case study: Valid as of January, 2013.
Oracle Exadata:
the proven Database Cloud Platform
for performance and consolidation –
deployed by SAP Customers today
oracle.com/sap
[email protected]
30
DONGFENG MOTOR IMPROVES SYSTEM
P E R F O R M A N C E 1 5 X W I T H P R I VAT E C L O U D
D ATA B A S E F O R R A P I D B U S I N E S S D E V E L O P M E N T
Dongfeng Motor Co., Ltd.
Wuhan, China
Industry:
Automotive
Employees:
Dongfeng Motor Co., Ltd. (DFL) was established
on June 9, 2003 as a joint venture between Dong­
feng Motor Corporation and Nissan Motor Co. It
is the biggest joint-venture enterprise in China’s
automotive sector, with registered capital valued
at US$2 billion.
In July 2011, DFL launched a 2011 to 2015 de­
velopment program, which will be worth around
US$7.9 billion to the Chinese economy. The
program will increase the company’s sales from
1 million to 2.3 million vehicles and its sales
outlets from 1,400 to 2,044.
70,000
Annual Revenue:
Over $5 Billion
DFL needed to ensure its IT services and infrastruc­
ture could support this rapid business development,
while minimizing infrastructure implementation
and maintenance costs.
Oracle Product and
Services:
• Oracle Exadata Database
Machine
• Exadata Storage Server
Software
The company developed a private cloud
database based on Oracle Exadata
Database Machine to integrate enter­
prisewide data services and support its
SAP-based, spare-parts, logistics manage­
ment system and in-house-developed,
distributor-management system.
By taking advantage of Oracle Exadata’s superior
performance, DFL has easily supported both systems
on a single database machine. In preliminary tests,
Oracle Exadata improved the performance of the
spare parts logistics management system by 15x,
compared to its legacy architecture-based database
environment.
The database machine also provides the storage
capacity and scalability to easily support the expect­
ed growth in sales, products, and concurrent system
users over the next three years. This will save DFL
a significant amount in system upgrade costs.
In addition, running the distributor management
system centrally on Oracle Exadata ensures DFL
can support the large volume of data in the com­
pany’s distributor-management system and the
rapid increase in system users. This will signifi­
cantly reduce the hardware required, compared to
running the system separately at each location.
Why Oracle?
DFL chose Oracle products to develop its private
cloud database as Oracle Exadata’s integrated
hardware and software offers high reliability, easy
integration and scalability, reduced costs, and is
convenient to manage. The company was attracted
to Oracle Exadata’s excellent performance, which
significantly reduced purchasing costs by elimina­
ting the need for extra database software and disk
arrays. Oracle Exadata would also improve the
company’s return on investment for its private
cloud database, and save energy, data center space,
and management and service expenses.
In addition, DFL was impressed by Oracle’s com­
plete, enterprise, cloud lifecycle management
solution. It is currently testing Oracle Enterprise
Manager 12c, which offers a consolidated view of
the Oracle Exadata hardware and software. This
will help DFL centralize its systems and simplify
system and data center management, improving
IT service quality and reducing operational costs.
Implementation Process
DFL purchased an Oracle Exadata Database Ma­
chine X2-2 Quarter Rack in November 2011,
engaging Oracle Diamond Partner Accenture and
Oracle partner Shenzhen Lan-You Technology Co.,
Ltd. to install the machine at the company’s data
center in Huadu District, Guangzhou. Shenzhen
Lan-You Technology deployed the test and develop­
ment environment later that month, followed by
the main Oracle Exadata hardware in December
2011.
Oracle Exadata for SAP at Dongfeng
In January 2012, the Oracle partners deployed the
databases for the spare parts logistics management
and distributor management systems. Due to
Oracle Exadata’s pre-assembled, configured, and
balanced, out-of-the box features, the deployment
time was reduced from one month to one week,
minimizing the impact on the company’s opera­
tions.
In March 2012, the partners carried out perfor­
mance tests and additional tuning, and deployed
and tested the management monitoring tool.
The spare parts logistics management and distri­
butor management systems went live on the
Oracle Exadata-based, private, cloud database in
mid-2012.
Partner
• Oracle Partner
• Shenzhen Lan-You Technology Co., Ltd.
• Accenture
Shenzhen Lan-You Technology helped DFL
purchase Oracle Exadata, coordinate its related IT
resources, and install the software and hardware.
The partner also helped commission and conduct
application software, equipment operation, and
maintenance management tests.
Accenture deployed the databases for the spare
parts logistics management system on Oracle
Exadata and took part in the performance tests.
For more information please see: www.oracle.com/sap
Email: [email protected]
31
32
I N F O S Y S – O R A C L E E X A D ATA F O R S A P
C O N S O L I D AT I O N S O L U T I O N
®
POWERD BY INTELLECT
DRIVEN BY VALUES
Business Background
Solution Description
Oracle’s product strategy provides flexibility and
choice across the IT infrastructure. Nearly 50% of
all the SAP systems are running on Oracle database,
this portion grows up to more than two-thirds for
mid-size and large enterprise. SAP customers in
every industry entrust their application deploy­
ments to Oracle databases.
The Exadata Database Machine is a “cloud in a
box” composed of database servers, Oracle Exadata
Storage Servers, an InfiniBand fabric for storage
networking and all the other components required
to host an Oracle Database. It delivers outstanding
I/O and SQL processing performance for online
transaction processing (e.g. SAP ERP 6.0),
Business Warehouse (e.g. SAP BW 7.x) and conso­
lidation of mixed workloads.
With the rapid increase of data volume, users are
facing challenges on their SAP system today.
Some of the challenges faced by users:
• Long running batch jobs
• Time-frame window for BW data extraction is
not enough
• Temporary system hardware resource bottleneck
due to business transaction spike
• Patching complexity of database software for
SAP system and non-SAP system
The Exadata Database machine was certified by
SAP on June 10th, 2011 and can be used with
SAP NetWeaver 7.0 or higher including all SAP
products which are based on SAP NetWeaver 7.x
such as SAP ERP 6.0, SAP BW 7.x, SAP CRM
7.x etc. Oracle has defined an “Exadata for SAP”
program and one dedicated team from Oracle
Partner Solution Center has been working on the
SAP on Exadata enablement and implementation
support in APAC ever since then.
In this solution, SAP 3-tier architecture is used by
isolating Exadata database and SAP application
servers.
• Extreme performance is delivered for SAP appli­
cations by leveraging the massively parallel grid
architecture using Real Application Clusters and
Exadata storage
• Simplified consolidation of SAP and non-SAP
databases is gained by using Oracle Enterprise
Manager 12c
• Benefiting from integration of Exadata, power
consumption and space requirement in server
room is much less than tradition solution.
• Exadata is fully supported by SAP BR*Tools
and all other SAP monitoring tools
• Infosys has a “ready to use” benchmark/POC/­
Demo/Lab platform for any SAP on Oracle
solutions
• A complete step by step guide is generated
which makes the implementation much easier
than before
• Understands and resolved the real pain points &
critical issues during implementing SAP on
Exadata solution
Infosys – Oracle Exadata for SAP Consolidation Solution
Features
Benefits
Exadata Smart Scans
Great reduction in data sent to database servers. Offloading data
processing to storage cells.
Exadata Storage Indexes
Eliminate unnecessary I/O in storage grid.
Hybrid Columnar Compression*
Efficient compression increases effective storage capacity and
increases user data scan bandwidths by a factor of up to 10X.
Exadata Smart Flash Cache
Breaks random I/O bottleneck by increasing IOPs by up to 20X.
Doubles user data scan bandwidths.
I/O Resource Manager (IORM)
Enables storage grid by prioritizing I/Os to ensure predictable
performance.
*Not yet supported by SAP
Solution Landscape
About Infosys
Oracle’s product strategy provides flexibility and
This solution utilize the Exadata database machine
as “Enterprise Private Database Cloud Server” which
maximizes the value of customer’s IT investments,
reduces the cost of system complexity. Database
instance for SAP and non-SAP applications can
be managed and monitored by Oracle Enterprise
Manager 12c.
Many of the world’s most successful organizations
rely on Infosys to deliver measurable business
value. Infosys provides business consulting, tech­
nology, engineering and outsourcing services to
help clients in over 30 countries build tomorrow’s
enterprise.
Isolation of DB layer and SAP application layer
enables the easy, on demand reconfiguration of the
3-tire infrastructure.
For more information, contact [email protected]
and [email protected]
33
34
AT O S I T – O R A C L E E X A D ATA S E RV I C E S F O R S A P
CUSTOMERS
Interview with Guido Maushart from global IT service provider Atos about the Oracle Database
Machine for SAP – clear benefits for both IT and the business
Leading European IT service provider Atos (turnover
of €8.8 billion, 76,400 employees in 48 countries,
headquarters: Paris) has been a partner to SAP for over
30 years. To date, Atos has installed SAP on more
than 5,000 systems around the globe. The leading
IT service provider is also a long-standing partner to
Oracle, hosting or managing more than 4,200 Oracle
databases. There are plenty of good reasons why Atos
uses the Oracle Exadata Database Machine for SAP,
as Guido Maushart, Solution Design Authority at
Atos AG, Zurich, explains in the following interview.
When did Atos start using the Oracle Exadata Database
Machine?
Over four years ago. Initially mainly in
The Netherlands, one of the global Atos sites where
we had over 2000 large database installations. We’ve
always wanted IT operations here to be as good and
efficient as possible while offering the appropriate
performance. Exadata was the perfect solution. The
Netherlands is also home to our Global Exadata
Competence Center (GECC).
Maushart:
What is the GECC? What does it do?
What were the main reasons for Atos choosing
Exadata in the SAP environment?
One of the deciding factors was the fact
that with SAP response times are seen as critical
Service Levels so they really matter. SAP response
times are critical to the business. Exadata is able to
support entire business processes and dramatically
reduce response times with outstanding performance
depending on the individual circumstances. Given
its high availability, Exadata also allows greater use
to be made of the active-active database technology,
Real Application Clusters. And does so at minimal
cost. Another benefit of Exadata is that it allows SAP
database landscapes to be consolidated within SAP
and even also with other Oracle databases. For us as
an outsourcer, Exadata therefore solves several pro­
blems at once – all in all, the Oracle Database Machine
simplifies IT operation and reduces the total cost of
ownership for Oracle database landscapes that run
under SAP. And what is true for us in hosting or
managed services, is of course also true for SAP
customers.
Maushart:
One of the central jobs of the GECC is
to provide support to all the Exadata systems used
or supported. It is also responsible for Big Data and
Business Analytics. This special global competence
center is able to support local organizations in their
use of Exadata. Atos has several experienced consul­
tants and Engineered Systems specialists based here
who produce customized proofs of concepts and TCO
scans.
Maushart:
What SAP cases or scenarios does Atos encounter
for the POCs?
These are usually customized SAP instal­
lations – and a BW environment, a dedicated ERP
infrastructure landscape or an SAP webshop, which
almost directly accesses the database and is conside­
red mission critical. This setup produces concrete
facts on performance. Individual key facts, such as
response times at RFC interfaces and much more
besides, are taken into account. We are also able to
indicate the value added from using Exadata, for
example a higher level of availability, cost savings
from database consolidations etc. An Oracle Exadata
X2-2 half rack is currently used for this purpose.
Atos also currently uses 26 Exadata systems for
non-SAP work.
Maushart:
Atos IT – Oracle Exadata Services for SAP Customers
And what about the TCO scans you mentioned?
The idea behind these TCO scans is to take
stock of a particular customer environment to allow
us to quickly comment on costs and benefits, inclu­
ding potential for optimization, ROI and value added
from using Exadata. In short, whether it’s worth using
Exadata and if so, how. Based on our far-reaching
experience of IT operations, the results of these TCO
scans are important decision-making bases which
companies need when using a new system.
Maushart:
Has there been anything in particular that you have
learned from the Exadata POCs or TCO scans thus far?
We always start with performance; it’s our
main concern. We’ve identified two performance as­
pects to which customers are most sensitive. Firstly
of course Exadata generally results in better response
times. Secondly, we’ve really noticed communication
links, especially the RFC interfaces in the SAP envi­
ronment. More and more importance is being attached
to the best possible way of interacting with peripheral
or sub-systems. Again Exadata can bring optimizati­
ons – ultimately improving the dialog performance
of complete IT systems.
Maushart:
From what you have seen, how do companies using SAP
benefit in particular from Exadata in the SAP environment?
As I’ve already said, SAP customers gain
important benefits from enhanced performance – also
in terms of backup performance. Using Exadata, they
also stand to gain from optimized high availability
for both unscheduled and scheduled downtimes.
The latter applies especially to maintenance. Exadata
shortens maintenance windows because the patch
management time is minimized thanks to standardized
components in a stack and is also associated with less
risk. For global companies which have to provide
SAP operation 24/7 – which is most companies these
days – this is a crucial benefit.
Maushart:
And security also benefits from Exadata through the
Oracle Enterprise Vault solution provided by Exadata.
For example, there is no scope for forgetting a compo­
nent in patches. And this is something that shouldn’t
be underestimated. By way of conclusion, we have
found that using Exadata delivers multiple, clearly
demonstrable benefits for IT and the business.
35
36
“We chose Oracle Exadata over products from other vendors for its cost-efficiency; reduced
hardware, data center, and energy requirements; and faster implementation times. We have
established a centralized, enterprisewide, private-cloud platform for our core business
applications and cut system maintenance and operational costs by 80%.”
– D I N G TA O ,
Vice General Manager, Information Management Department,
Shenhua Group Corp. Ltd
SHENHUA GROUP CUTS COST OF SYSTEM
M A I N T E N A N C E A N D O P E R AT I O N S B Y 8 0 % , S H O RT E N S
I M P L E M E N TAT I O N S B Y A S M U C H A S 5 0 0 %
Oracle Customer:
Shenhua Group Corp. Ltd,
Annual Revenue:
Beijing, China
Location:
Chemicals
Industry:
Natural Resources
Shenhua Group Corp. Ltd. (Shenhua Group) is the
largest modernized coal production enterprise in
China, and the largest coal dealer in the world.
The company provides end-to-end production,
transportation, and sales services in the coal-to­
liquids, coal-to-chemicals, electricity, thermal
power, ports, railways, and shipping sectors. Its
business operations include processing natural
resources from Chinese, state-owned assets and
conducting state-authorized coal exploration.
Shenhua Group also coordinates and manages the
operation and production of its subsidiaries in
each these sectors.
Employees:
Solutions
• Cut system operation and maintenance costs by
80%, by centralizing management of the Oracle
and SAP systems, so only one or two database
administrators are required
• Reduced implementation time by 300% to 500%
compared to conventional IT infrastructure, by
using the pre-optimized configuration and outof-the-box, balanced architecture
• Lowered total cost of ownership while increasing
database capacity by integrating mission-critical
applications used to manage coal and energy
production data on a centralized, enterprisewide,
cloud platform
176,500
Challenges
Annual Revenue:
• Establish a single, secure, and highly reliable
enterprise, private-cloud platform to inte­
grate various SAP databases and an Oracle
Siebel CRM system used to manage coal and
energy production data
• Ensured 24x7 system availability, optimized
disaster recovery, and minimized the loss of
critical coal-and energy-related data, by taking
advantage of advanced redundancy features
• Stem and reduce cost of expanding IT system
operations and management
• Reduced hardware, data center, and energy
consumption costs by consolidating previously
separate IT systems and eliminating resource
wastage
Over $5 Billion
Oracle Product and Services:
• Oracle Exadata Database
Machine
• Oracle Database 11g
• Oracle Advanced Compression
• Oracle Advanced Customer
Support Service(ACS)
Oracle Benefits:
- Integrated database
infrastructure that reduces IT
service TCO
- Improved performance
- Reduced storage consumption
- Shortened system migration
period
- Improved management
structure of system operation
SAP
• Provide reliable and comprehensive support for
management’s decision-making and the analyses
of coal production, sales, and transportation data
• Enhance database capacity and ensure the com­
pany has sufficient IT resources required to
operate and manage its informatization, ITdevelopment project (which will improve online
access to coal- and energy-related data)
• Ensured efficient IT resource allocation by sha­
ring the same database service for critical coal
and energy production applications and the
informatization project, rather than using diffe­
rent systems
Oracle Exadata for SAP at Shenhua
• Allowed managers to quickly and concurrently
access large volumes of secure, reliable coal- and
energy-related data for reporting, decision-making,
and analytics by simultaneously optimizing
online transactional processing and online appli­
cations processing
• Laid a solid foundation for future low-cost IT
infrastructure expansion by having various con­
figurations, such as quarter-, half- or full-racks,
available for business growth
Why Oracle
Shenhua Group needed a robust IT infrastructure
to integrate enterprise information and manage­
ment, improve system response times, and support
its business growth. It also wanted to conform to
international IT development trends.
“We evaluated various domestic and international
IT vendors but chose Oracle Exadata for our pri­
vate cloud platform, due to its cost-efficiency;
reduced equipment, data center, energy, mainten­
ance, and management requirements; and faster
implementation times,” said Ding Tao, vice gene­
ral manager, information management depart­
ment, Shenhua Group Corp. Ltd.
The company then seamlessly migrated Oracle
Siebel CRM and other important resource plan­
ning systems onto the database machine.
In October 2012, Shenhua Group worked with
Oracle Diamond Partner Accenture to complete the
project by deploying the critical SAP enterprise
management systems onto Oracle Exadata.
Partner
Shenhua Group chose to work with Accenture,
due to the company’s strong reputation and exten­
sive experience.
“Accenture had provided consultation services for
many large, state-owned enterprises in China, and
it had rich experience in implementing Oracle and
SAP products,” said Tao. “This experience guaran­
teed the smooth implementation of Oracle
Exadata.”
Implementation Process
Shenhua Group completed the Oracle Exadata
implementation and database migration in several
stages.
In May 2011, the company implemented Oracle
Exadata Database Machine Quarter Rack and con­
figured Oracle Linux and a third-party hard drive
to build its private cloud database platform. It also
deployed Oracle Enterprise Manager 12c.
Resources
•
• Shenhua Ningxia Coal Industry Group Improves Budget Planning Accuracy 100 Times
•
Please see
http://www.oracle.com/us/corporate/customers/customersearch/shenhua-group-1-exadata-ss-1912780.html
37
38
“We’ve got all performance requirements covered in our use of SAP – both for now and the
future. We benefit in many ways from the numerous benefits we gain from the Oracle Exadata
Database Machine. Throughout the company, not just in the IT department. In some reports,
we have 10 times better performance results after the Exadata migration.”
– ORKUN SUEER,
Koçtas
IT Director at Koçtas
Leader of home improvement retail sector in Turkey achieves query performance boost by using
Database Machine/lowers IT-costs
O R A C L E E X A D ATA AT K O Ç TA S :
MODERN SCALE–OUT INFRASTRUCTURE
Koçtas
http://www.koc.com
Industry:
Retail – Home Improvement
Workforce:
3.000
Oracle product and services:
• Oracle Exadata Database
Machine for SAP ECC/BW
• X2-2 quarter rack
• Wintel Application Servers
Key benefits:
Modern scale-out infrastructure
for SAP applications,
high performance, high security,
high availability, cost reduction,
high scalability; future-oriented
infrastructure with innovative
technologies.
SAP:
• IS Retail ECC 6.0;
• Netweaver BW 7.3 / BO / POSDM
HCM,
• Netweaver PI 7.1
Other infrastructure:
OS system: Oracle Linux –
Suse Linux Enterprise
In Koçtas stores, more than 40.000 products are
sold; from decorative products to furniture, home
textile products, kitchen items, bathroom fixtures,
ceramics, garden furniture, lighting products, room
sets, ready-made curtains, carpets, paint and floor­
ing. Koçtas was one of the first companies of the
Turkish Koç Holding (USD 43 billion in revenue
in 2011), with a history dating back to the 1950s
as a wholesaler of construction materials. The com­
pany entered the retail sector in 1995, opening its
first store in 1996 in Izmir Bornova. Over the
years store openings continued. Today the leader
of the home improvement sector in Turkey owns
37 stores in 19 cities.
As business continued to grow, it was only natural
for the expansion-focused firm’s data volumes to
also increase year on year. But that wasn’t all. The
use of IT and the demands placed on it, especially
on the IT infrastructure when using corporate SAP
solutions, have continued to grow over time at
Koçtas. Since 2002, Koçtas has used central infra­
structure components from Oracle and Sun for its
retail software: on the SAP market leading Oracle
Database and Sun’s high-performance database and
application servers.
From Oracle Sun to Oracle Sun
As Koçtas make intensive use of SAP’s core cor­
porate application systems, the IT infrastructure
obviously had to be adapted to requirements over
time, not least because of the increased number of
users. However, in the past most of this tuning
work had been very localized, for example in the
storage area or in terms of the servers used. Koçtas
currently has around 2,000 SAP users, around 800
of whom are intensive users.
In mid-2012, the company needed to radically
change its infrastructure. “Last year we were forced
to think about restructuring our infrastructure.
We were wanting several, long-term optimizations
ranging from improved performance in our use of
SAP applications, better cost effectiveness or simpler
system handling to even better system availability
of corporate applications,” explains Koçtas IT
Director, Orkun Sueer.
A solution which proved ideal to Koçtas was quick­
ly found: the Oracle Exadata Database Machine for
SAP which allowed several important requirements
to be met at the same time.
Oracle’s Database Machine combines hardware,
networking and software in one optimized system
to deliver maximum performance for little cost, and
is an ideal platform for customized company-wide
database use.
Oracle Exadata for SAP at Koçtas
Why Oracle?
Oracle has long numbered among the company’s
strategic partners. Oracle’s solutions represent
the future high-performance platform for missioncritical applications and offer incomparable perfor­
mance, availability and administrative efficiency,
particularly as it dramatically simplifies the com­
plexity of heterogeneous infrastructures. As a
successful company, Koçtas consistently relies on
modern technologies to drive business growth.
In use: Exadata X2-2 quarter rack
From a strategic standpoint, the main reasons for
Koçtas opting for Exadata were as follows: “We
opted for Exadata for SAP because of its modern
scale-out infrastructure. Oracle Exadata will clearly
have benefits for us. We will be able to gain impor­
tant performance boosts and we can also we save
costs through the consolidation of multiple work­
loads in a single infrastructure”, Mr. Sueer said.
In terms of operations, the ability to significantly
improve performance and system output when using
SAP Business Warehouse was a crucial factor in
the company selecting the Oracle Exadata Database
Machine. Furthermore, Exadata is ideal for con­
solidating SAP database landscapes – with the
corresponding cost savings.
The firm’s IT team was assisted in implementing
Oracle Exadata, or more precisely, in migrating the
previous system environment to the new one with
Oracle Exadata, by its long-standing IT service
provider KoçSistem. KoçSistem is also part of the
Koç Holding and provides Koçtas with a number
of IT services and outsourcing services.
Tests demonstrated boost in performance
Koçtas IT, the service provider/outsourcer and
Oracle worked together to gradually implement
a defined migration plan. They had decided to
use a quarter rack version of the Oracle Exadata
Database Machine X2-2 with 24 Database Grid
Cores and 192 Database Grid Memory. The system
environment including Exadata was virtually as
good as new. In other words, the application servers
were also replaced, a process involving migration
from Sun to Sun.
As Koçtas IT Director Sueer says, “once a test
system environment had been established, very
thorough system analyses were undertaken.
Around 250 relevant SAP transactions were used
for extensive testing with the new infrastructure.
We expected the Oracle Exadata Database Machine
to significantly improve performance and the results
confirm that it did just that.”
Further testing, including an integration and high
availability test, was then carried out and a migra­
tion system environment set up (as a QA system)
followed by the actual productive system environ­
ment. One of the last steps was to transfer data
from the previous SAP ERP database to the Exadata
Database Machine by using SAP tools. This step
in the migration process involving the transition
(database export/import) of a data volume of around
2.7 TB (total database volume of all Oracle SAP
database) was also played through several times.
Everything went fully according to plan and the
new modern scale-out infrastructure with the Oracle
Exadata Database Machine X2-2 for SAP went
into operation in March 16 2013 as scheduled.
Until August, our project team will complete the
migration of BW.
39
40
Oracle Exadata for SAP at Koçtas
Highly satisfied – “huge, huge benefit”
As Koçtas IT Director Sueer says, “the performance
improvements gained by using Exadata for SAP
ECC queries alone represent a huge, huge benefit.
There is a huge difference between whether a report
takes minutes or seconds to produce. The end
result is that important information is made avai­
lable faster in many parts of the company and
business decisions can be made faster.”
The tests carried out show that Oracle Exadata has
enabled the query performance to be improved by
around 400 percent (In some reports 10 times).
And one of the reasons for this is the much faster
data throughput which Exadata provides thanks to
its unique technology concept. But the firm’s IT
department doesn’t see this as the end of the road.
They are expecting “average overall performance
to also be improved to above-average levels
through fine tuning.”
One of the 37 Koçtas stores in Turkey
It is also assumed that the money invested in the
new SAP IT infrastructure will be paid off very
quickly and that IT costs can be saved – simply by
consolidating the database using the Oracle
Exadata Database Machine.
But that’s not all. As Mr. Sueer explains, “now we
can easily realize the power of Exadata by experi­
encing the improvement of our own SAP applica­
tions running on Exadata without any changes at
application level.” This enables the company to
effortlessly and quickly incorporate more applica­
tion servers into the environment. What’s more
Oracle Exadata has allowed Koçtas to further
improve its high availability level.
As Koçtas IT Director Sueer says by way of con­
clusion, “the move to the Oracle Exadata Database
Machine was well worth it. We’ve got all perfor­
mance requirements covered in our use of SAP –
both for now and the future. We benefit in many
ways from the numerous benefits we gain from the
Oracle Exadata Database Machine. Throughout
the company, not just in the IT department.”
100%
of the Global
Fortune 100
Get Better Results With Oracle
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42
EXADATA
“The Oracle Exadata Database Machine delivered all the improvements we had hoped for.
Having this kind of system just inspires a sense of trust and confidence.”
– IT GROUP HEAD
O R A C L E D ATA B A S E M A C H I N E : T H E K E Y T O TA K I N G
SAP USE TO THE NEXT LEVEL
Industry: Automotive,
Electronics
Oracle products and services:
• Oracle Exadata Database Machine
• 2 quarter racks
• Oracle Database 11.2.02
• Oracle Advanced Customer
Support Service (ACS)
Key benefits:
• Future-oriented infrastructure
with innovative technologies,
• increased performance,
• decreased complexity,
• high availability,
• resource savings,
• high scalability and flexibility
SAP:
• ERP ECC 6.0 (with GTS and
EPP), NetWeaver BW, CRM,
HCM, SCM
Other infrastructure
components:
• HP and IBM server / storage
This innovative, successful firm prides itself
on developing in-house capabilities in many
aspects of its business – including IT. From
applications to infrastructure, the IT team has
amassed vast experience and profound techno­
logical expertise over the years.
Oracle databases, for example, have been hum­
ming productively away at the electronics firm
for several decades. Indeed, the predecessor of
SAP’s standard software already ran on Oracle.
When they switched to R/3 in 2001, it also
deployed Oracle as its preferred database
management system.
Today, over 40 SAP systems (testing, quality
assurance and production systems with 3,500
concurrent users in total) perform their duties
together with Oracle Database 11g. Many nonSAP applications (PLM, asset management,
BDE/BME) run on Oracle Database 11g as well.
In addition, the multinational corporation has
long relied on Oracle’s Advanced Customer
Support Services (ACS). And since the end of
January 2012, the customer has been reaping
the benefits of the Oracle Exadata Database
Machine, a one-of-a-kind appliance and outof-the-box solution with innovative, perfectly
matched hardware and software.
To the Database Machine via Oracle Advanced
Customer Services (ACS)
“We devote a lot of resources to keeping our
systems running smoothly for SAP application
use, especially for SAP BW. In many cases, this
consists of constantly tuning the systems to
maximize overall performance,” explained
Group Lead IT.
This had been a hot topic of discussion between
the IT team and Oracle ACS experts – and the
subject of several proposed solutions. Finally,
the ACS specialists suggested the Oracle Exa­
data Database Machine in the spring of 2011
and gave a presentation in July.
SAP customer with Oracle Exadata Machine in production
According to the ERP expert, “We loved the
Oracle Exadata Database Machine from the
start. It was clear that Oracle’s out-of-the-box
solution could greatly optimize our SAP activi­
ties, not just in terms of performance, but also
in terms of minimizing the resources tied up in
system tuning, which we were very keen to do.”
Though the expectations were high, Oracle
Exadata delivered all the hoped-for improve­
ments in BW and CRM use from the very first
day. Plus, not only was the implementation of
two X2-2 Exadata quarter racks (with Oracle
Database 11g and Oracle Enterprise Linux)
completely painless, it was also completed very
quickly: in slightly more than three weeks.
ECC6.0 on Exadata after BW and CRM
The IT team and Oracle ACS joined forces to
systematically carry out an Exadata implemen­
tation project plan; Oracle SAP specialists were
brought in as needed. After installing and
checking the hardware, the partners got to work
on the main step in the project: setting up the
4.5 TB Oracle Exadata Database Machine as
the standby database for NetWeaver BW and
CRM. This took less than two days, which left
plenty of time for testing.
Once the preparations were complete, the team
“pulled the lever” and switched the BW and
CRM database infrastructure over to the Exa­
data Database Machine. The Exadata standby
database had become the production database.
As IT Group Lead recalled, “Everything went
off painlessly, just as planned. Exadata has been
our sole SAP database layer for BW and CRM
since January 29.”
The Exadata appliance replaced an HP DL580
(database) server (with SUSE Linux) and an
EVA8100 storage system (including 4 Gb SAN
system), which have been redeployed elsewhere
in the company. The customer is already plan­
ning to move ERP ECC6.0 (including GTS)
over to Exadata to improve performance even
more.
The benefits are enormous
The advantages and improvements offered by
Oracle Exadata represent a giant leap forward
that has delivered countless benefits for the
company.
“We can make massive reductions in system
tuning, which has been a real boon. Between
Exadata’s excellent performance and the way
in which the data is prepared, we have essen­
tially eliminated the need to tune our systems
for BW use. For example, we no longer have to
analyze certain reports or statements and create
additional indexes. That lets us put our resour­
ces to more productive uses,” noted the IT ex­
pert.
Also, the customer has reported enormous
improvements in overall BW performance.
But it saw entirely new benefits, too. “We can
now generate BW reports that were simply
unheard of in our pre-Exadata days,” said the
SAP application expert. “And that’s a great
thing. Not just for us in IT, but also for people
in the user departments, whose satisfaction
with BW has risen enormously. Exadata has
unlocked an entirely new dimension of the
application for them.” Before Exadata, many
large reports could not be generated because
they would time out after reaching the tenminute mark set by the customer.
43
44
SAP customer with Oracle Exadata Machine in production
The reports and queries have obviously seen
improvements as well – quite dramatic ones,
in some cases. According to the company’s
measurements, some queries (including revenue
queries) are up to 14 times faster with Exadata
than the previous database environment.
Reduction of complexity
When the IT Group Lead says that the Oracle
Exadata Database Machine “just inspires a sense
of trust and confidence,” he is obviously refer­
ring to improvements in system tuning and
performance. However, he has another issue in
mind, too: “reduction of complexity” or, to put
it another way, “patch risk reduction.”
“Whenever you patch a conventional SAP
database environment, you have to look out
for compatibility conflicts between compo­
nents.” A database server patch, for example,
may require the switch or storage system to
have a particular patch version. Managing all
these patches can be extremely complicated.
“Exadata, by contrast, is an out-of-the-box
solution with perfectly matched and tested
components. It doesn’t require time-consuming
patching, which drastically reduces and simpli­
fies our workload,” explained the IT expert.
Next, the customer plans to switch ERP ECC­
6.0 (including GTS, 5 TB) over to Exadata.
The company expects to see additional bene­
fits from this move. Tests have already shown
that data can be loaded from the ERP system
to the database much faster with the Oracle
Exadata Database Machine. That will give an
additional fillip to performance and, by exten­
sion, user satisfaction.
If necessary, the Exadata system can scale up
easily and painlessly: The quarter racks can
be upgraded to half racks, full racks or multiracks. Will the automotive customer use one
of these options? Only time will tell, but it
certainly seems possible. After all, in the me­
dium term, they plan to supply application
services to its sites in China and the United
States from Germany.
Selected queries without and with Oracle Exadata Database Machine
Query
Time
without Exadata
Time
with Exadata
Factor
CPU Time
without Exadata
CPU Time
with Exadata
Physical Reads
without Exadata
Physical Reads
with Exadata
ZPCA_M0
2/ZCO_PC
AM02_100
2.206 sec
= 36 min 46 sec
164 sec
2 min 44 sec
13
602 sec
2 min 44 sec
146 sec
= 2 min 26 sec
22.669.277
22.669.225
ZPCA_M0
2/ZCO_PC
AM02_100
6.261 sec
=1h 44 min
433 sec
= 7 min 13 sec
14
1577 sec
= 26 min 17sec
313 sec
= 5 min13 sec
65.636.143
63.786.358
More information online
Why SAP Customers Deploy Exadata
W H Y S A P C U S T O M E R S D E P L O Y E X A D ATA Better Performance out-of-the-box
Using industry-standard hardware from Sun,
and the intelligent database and storage soft­
ware from Oracle, Exadata Database Machines
deliver extreme performance for all customers
workloads like SAP Business Suite (e.g. SAP
ECC 6.0, SAP CRM 7.x) and SAP BW 7.x.
Exadata customers can run Oracle databases
with multiple workloads, SAP and non-SAP,
on a single Exadata Database Machine. Simple
and fast to implement, the Exadata Database
Machine is ready to tackle the largest and most
important database applications – and often
run them up to 10 times faster or even more.
Since 2011, SAP customers can use Oracle Exa­
data Database Machine for their SAP applica­
tions. As an easy to deploy solution for hosting
the Oracle Database it runs SAP unchanged
with better performance out-of-the-box, con­
solidates SAP NetWeaver applications and
reduces the number of vendors to just two, SAP
and Oracle. It allows better support, fast and
online migration, DBaaS deployment platform,
advantages of the Enterprise Database Cloud
Solution with a rapid deployment of its infra­
structure and lowers costs through consolida­
tion.
integration, development, and run-time costs
were associated with their current database
design. “Overall we were concerned about our
capability to meet our KPI when outages occur
with the existing BW performance and a lack
of scalability issues”, stated the IT-department.
Federated Reporting was not supported in the
current design as all the data was not in one
place.
Deployment, administration, hardware, and
environmental costs had to be reduced drama­
tically by increasing the performance of data
processing and loading, rationalizing and
consolidating the Database Infrastructure and
derisking future-state SAP BW operations by
leveraging the Oracle Exadata communal best
practices.
Oracle Exadata Database Machine
Massively Parallel Intelligent Grid/Private Cloud
A unique, complete, pre-built, balanced
and secure cloud-based ready system
consisting of hardware and software
for mission critical standard Oracle
The following examples show some aspects
across continents, different industries, as well
as individual challenges and solutions in various
environments. Federated Reporting was not
supported in the current design as all the data
was not in one place.
Decreasing “Time-to-Market” in Food Business
One of North Americas largest food retailer
operates under 22 banners with 110,000 fulltime and part-time employees over 8,00 cor­
porate and franchised stores across the country.
In 2012 the company expected a data volume
growth of 50 to 100 percent. Higher
RDBMS with built-in high availability
and offering high performance
One week after the delivery of the Exadata
Database Machine and SAP Database Migra­
tion significant “Cost to Deploy” savings
appeared. A doubling of performance by
meanings of a processing time reduction to
less than 50% compared to current/latest
model of IBM P7 server was recognizable.
45
46
Oracle and SAP teams are currently engaged
to further improve this. The Backup time for
5 TB was reduced from 30 hours to 45 minu­
tes. In regards to a “Green Power” initiative
for energy conservation, expenses were signifi­
cantly lowered by reducing the hardware foot­
print.
Inspiring a Sense of Trust and Confidence
A leading manufacturer of electric connection
and industrial automation technology located
in Germany is benefiting from global demand
in the automotive business, a growing market
with an increasing data volume.
It was clear that Oracle’s out-of-the-box solu­
tion could greatly optimize their SAP activi­
ties, not just in terms of performance, but also
in terms of minimizing the resources tied up in
system tuning. The Exadata replaced an HP
DL580 database server with SUSE Linux and
an EVA8100 storage system including 4 GB
SAN systems, which have been redeployed
elsewhere in the company. Migrating SAP ERP
to Exadata with RAC on two nodes two IBM
3950 and an IBM DS 5300 Storage system
were replaced.
When the IT Group Lead says that the Oracle
Exadata Database Machine “just inspires a sense
of trust and confidence,” he is obviously re­
ferring to improvements in system tuning and
performance. However, he also has another issue
in mind: the reduction of complexity and patch
risks: “Whenever you patch a conventional
SAP database environment, you have to look
out for compatibility conflicts between com­
ponents.”
A database server patch, for example, may
require the switch or storage system to have
a particular patch version. Managing all these
patches can be extremely complicated. Exadata,
by contrast, is an out-of-the-box solution with
perfectly matched and tested components. It
doesn’t require time-consuming patching,
which drastically reduces and simplifies the
workload. Before using Exadata, many large
reports could not be generated because they
caused a “time out” after reaching the tenminute mark set by the customer. The reports
and queries have obviously seen quite drama­
tic improvements as well.
According to the company’s measurements,
some queries are up to 14 times faster with
Exadata than with the previous database
environment.
Exadata Hardware Architecture
Scalable Grid of industry standard servers for Compute and Storage
• Eliminates long-standing tradeoff between Scalability, Availability, Cost
Why SAP Customers Deploy Exadata
The company is already planning to move ERP
including GTS over to Exadata to improve
performance even more and move all non-SAP
applications including web shops to Exadata
globally.
Primary DC
Enrichment by Engineered Systems
A 500 Million $ Chemical Manufacturing
Company, situated in APAC, is part of a large
and diversified business house. The Company
with its wide range of products, including for
example Granulates, Nutrients and Soilprod­
ucts, touches and enriches the lives of farmers
across the region.
The group is one of the foremost multinatio­
nal organizations based in the sub continent
with operations in many world markets. It has
diverse interests like Life Sciences, Engineering,
Research and Development and Information
Technology.
Existing Hardware like V490 - Quality
Environment, V480 - Development/Test
Environment, Sun SE3510 Fiber SAN Storage
System, Development/Test and DB Log
Shipping was considered for reuse. Exadata
Storage is used for the RMAN Disk backup.
Since hardware refreshment was planed, the
Exadata team proposed an end to end solution
Strategy covering Applications, DB Migration,
Backup, DR Solutions, Virtualization and
Tentative Utilizations with the proposed infra­
structure. As an existing SUN user, the com­
pany was and is comfortable on SPARC and
Solaris technologies. After multiple sessions on
Exadata Database Machine, Exadata for SAP &
Exadata Demos to demonstrate the Exadata
value proposition, the following solution was
created:
Tape backup will be taken from this via a
Backup media server.
For more information:
•
•
http://www.oracle.com/sap
http://www.oracle.com/exadata
DR
47
48
G L E N C O R E E M B R A C E S O R A C L E E X A D ATA A S T H E
TECHNOLOGY OF THE FUTURE
“As a leading integrated commodities producer and marketer, we need to source, process,
refine, transport, store, finance and supply materials needed by industries around the world.
Consequently, each decision related to performance maximization becomes more critical and
complex, particularly in today’s outlook. Oracle Exadata is the best solution to ensure optimal
performance and fully integrated platform that will support our company’s fast growing pace
and success story.”
– CYRIL REOL,
CIO, Glencore International plc.
Customer Success Story
Glencore is a leading producer and marketer of com­
modity products, predominantly in the supply of
metals, minerals, energy and agricultural products.
It operates 24 hours a day, 7 days a week, supported
by a global network of 50 offices in 40 countries
throughout Europe, North, Central and South
America, the CIS, Asia, Australia, Africa and the
Middle East. Over 2,800 people work in its marke­
ting division, while over 54,800 people are directly
or indirectly employed in industrial operations.
In today’s globalization, success or failure depends
largely on capacity to make the right decision based
on the latest information available. A commodity
marketer has to understand the political uncertain­
ties, risks specific to a particular production region,
changes in weather conditions that may affect deli­
very of goods, market volatility on supply/demand,
amongst hundreds of unpredictable changes.
In order to respond to all these challenges, Glencore
has established a solid backbone of trading and risk
management platforms, and reporting databases,
which allows a dynamic decision making process in
its globally distributed business. More than 200 dif­
ferent IT solutions are operating on a daily basis,
with the highest level of transactional integration
possible, particularly for its corporate data
warehouse and global accounting.
A significant part of these key solutions are hosted
in Glencore’s headquarter in Baar, Switzerland.
As a leading and innovative company, Glencore IT
has always had a culture for performance. The reason
is obvious: by allowing early adoption of technolo­
gies that bring a true competitive advantage IT is
enabling business opportunities. In that respect,
Glencore embraced Oracle Exadata platform as a
new foundation for company data warehouse and
global SAP programs.
Two projects, one goal: maximum availability for
mission-critical business
“We considered Oracle Exadata solution before it
gets fully certified on SAP ECC 6.0, enabling a
leading edge solution to support a major accounting
program change but certification was an essential
prerequisite for our company” recalled Sveto Putinca­
nin, Head of IT Engineering and Operations.
Back in July 2011, Glencore decided to proceed with
an evaluation of Oracle Exadata Database Machine
with assistance from Tradeware AG, an Oracle Pla­
tinum Partner based in Switzerland.
After reviewing Oracle Exadata core features and
capabilities through a Proof of Concept (benefiting
from a quarter-rack infrastructure environment for
that purpose), Glencore was convinced that Oracle’s
new system represented the way of the future.
Decision was made to upgrade its global data ware­
house environment – plus underlying data feed pro­
cesses – as the new SAP-based global financial solution
to Oracle Exadata Database Machine.
Oracle Exadata at Glencore
Phase 1
The first phase of the Exadata roll-out project was
to upgrade Glencore data warehouse environment. A
major performance gain was identified, especially in
terms of I/O, and due to the high system load. Before
considering any migration, Glencore thoroughly
tested the platform using an Exadata system which
was provisioned by its partner Tradeware. Because the
preparation work was crucial, Glencore was able to
leverage Oracle GoldenGate with limited issues. It
has performed the necessary upgrade tasks of Oracle
Database from 10g to 11g.
“Any benchmark in terms of performance between
the new Oracle Exadata and our previous Oracle
environment would be impressive” added Sveto
Putincanin.
The major improvement is about the generation of
business reports that users urgently need to market
commodities. In the past, some reports were genera­
ted overnight due to the volume of data retrieved
and processed; now, it appears on the decision maker
screens in less than an hour.
“This is very valuable in our competitive industry
which depends heavily on market information and
how you can anticipate change. Being able to quan­
tify and correlate any technical improvement with
the Glencore overall financial performance is quite
difficult. Nevertheless, I consider that we have today
a key component for future successes” commented
Cyril Reol.
This first deployment fulfilled all Glencore’s expecta­
tions placed in Oracle Exadata Database Machine. The
underlying components harmonized together perfec­
tly and particularly increase performance on the I/O
side. As a matter of fact, Glencore no longer need to
ensure the interoperability of the server, operating
system, firmware, storage and other heterogeneous
components. Key complexity was visibly reduced,
greatly simplifying system operation.
Oracle Exadata also drastically reduced the number
of systems that had to be administered. It replaced
many production, testing and development machines
along with the adequate SAN environment.
“We saved on resources as well, particularly as the
platform only needs to be administered by one team
instead of four previously. It will clearly pay off in all
our subsequent activities” said Sveto Putincanin.
Phase 2
SAP Financial & Controlling solution on Exadata
Since Glencore was an early adopter, the Walldorf­
based Oracle team helped to deploy the first SAP
FI/CO environment on Oracle Exadata in Switzerland,
as a second step for Glencore. The Oracle experts
supported the Glencore team throughout the entire
process – from planning, conceptual design, infra­
structure sizing to production startup – to ensure that
no issue might delay this critical program go-live.
Glencore’s ambitious new Global Accounting Pro­
gram – based on SAP FI/CO – aimed to streamline
its accounting and financial processes worldwide
and across all commodity divisions. It was initially
deployed in Baar, Switzerland for its global Metal,
Minerals and Coal marketing businesses. Afterwards,
the project will be continue across other operations,
covering Oil and Gas divisions in UK, US and Sin­
gapore, plus Agricultural business in The Netherlands.
As the Global Accounting Program was launched
prior to Oracle announcement about Exadata, Glencore
IT had to catch-up quickly during the project and
decided to migrate the Test environment first. After­
wards, Glencore completed the remaining environ­
ments and went live on SAP FI/CO based on Oracle
Exadata Database Machine in January 2012.
“We highly valued Oracle's support. Their employees
had the required expertise to select the perfect hard­
ware for our requirements and prepare meticulously
for go-live. While there were a few stressful moments
for everyone in the project, we went live very smooth­
ly for an early adopter project” said Sveto Putincanin.
“We now have a SAP-certified solution and a single
provider supplying the operational support for all its
components. Additionally, we can administer and
further develop our IT infrastructure more efficiently
thanks to the Oracle Exadata solution, making our
team even more effective in the future”
49
50
Challenges
Solution
• Being able to make the right decision based on the
latest information available; Glencore, as a leading
producer and marketer for commodity products,
is operating globally and requiring high-perfor­
mance solutions.
• A Proof of Concept, supported by Oracle partner
Tradeware AG, confirms that the new IT environ­
ment based on Oracle Exadata could deliver the
expected performance and reduce the complexity
inherent to heterogeneous infrastructures.
• Managing the underlying risks to introduce a
major technology change while ensuring daily
support, best performance and availability for
business-critical requirements.
• Oracle Exadata Database Machine in conjunction
with Oracle Real Application Clusters and Oracle
Advanced Compression forms the foundation for a
successful architecture.
• Identifying eligible applications/projects that
would benefit the most of Oracle Exadata improve­
ments; Glencore selected its data warehouse and
new SAP FI/CO program.
• Leveraging Oracle GoldenGate to eliminate per­
formance bottlenecks and to ensure a smooth
migration of a complex data warehouse environ­
ment.
• Finding the right partner(s) that would fit into the
company culture and support a smooth transitio­
ning to Oracle Exadata; Glencore established a
partnership with Tradeware and Oracle in that
respect.
• Minimizing the infrastructure's complexity to
ensure efficient system operations and to optimize
support processes, making its operational team
even more effective.
Achievements
• Users can now more quickly access the reports they
urgently need to market their products. Reports
that used to be generated overnight now appear
on the user’s screen within an hour.
• Global Accounting Program to streamline all
Glencore accounting and financial processes went
successfully live in January 2012, supported by
Oracle Exadata experts as part of the Early Adopter
Program.
• A seamless interoperability of the hardware and
software components is achieved by the placement
into service of the SAP-certified Oracle Exadata
environment.
• System operation is much simpler overall since
the server, operating system, firmware, storage
and all necessary components are perfectly fitted.
• Glencore saved on daily support resources and
only need one administration team instead of four
previously.
Oracle Exadata at Glencore
Why Oracle?
As a fast-growing, successful company, Glencore
consistently relies on the latest technologies to im­
prove its competitive edge. Oracle has long numbe­
red among the company’s strategic partners; it relies
on many Oracle products in addition to its database.
Oracle Real Application Clusters, for example, effi­
ciently ensures high availability, while Oracle Advan­
ced Compression optimizes storage resources.
Oracle’s solution represents the future high-perfor­
mance platform for mission-critical applications and
offers incomparable performance, availability and
administrative efficiency particularly as it dramati­
cally simplifies the complexity of heterogeneous
infrastructure.
Tradeware AG was given the “EMEA Exadata Partner
of the Year” award at Oracle Open World 2011 in
San Francisco in recognition of its outstanding con­
tributions.
Keywords:
Oracle Customer Success Story, Glencore International AG,
Oracle Exadata Database Machine X2-2 HC Half Rack,
Oracle Exadata Database Machine X2-2 HC Quarter Rack,
Oracle Database 11g Release 2, Enterprise Edition, Oracle
Real Application Clusters, Oracle Advanced Compression,
Oracle GoldenGate, Commodity Trading, Tradeware AG,
High Availability, High Performance.
Implementation Process
A careful and comprehensive Proof of Concept of the
Exadata technology helps to establish the surroun­
dings for successful projects. Glencore was able to
upgrade a global data warehouse largely on its own
and to deploy SAP FI/CO in association with Oracle
experts as part of the Early Adopter Program.
Customer and Partner Information
Customer Name: Glencore International plc
Customer Revenue: US$ 186 billion (2011-provisional)
Customer URL: www.glencore.com
Customer Headquarters: Baar, Switzerland
Industry: Integrated Commodities Producer and Marketer
Partner Involvement
Employees: 54,800
Tradeware AG is a leading provider of IT infrastructure with server, storage, software and archive soluti­
ons. It has worked with leading technology vendors
for many years, giving it the experience needed to
implement IT infrastructure solutions. As an Oracle
technology partner, Thalwil-based Tradeware has
Switzerland’s only Exadata Competence Center with
its own Exadata Database Machine. The Oracle
Platinum Partner allows customers to test their
applicaions and compare the performance of various
platforms on this system.
Partner Name for Oracle.com Search: Tradeware AG
Go to Market Products :
•
•
•
•
•
•
Oracle
Oracle
Oracle
Oracle
Oracle
Oracle
Exadata Database Machine X2-2 HC Half Rack
Exadata Database Machine X2-2 HC Quarter Rack
Database 11g Release 2, Enterprise Edition
Real Application Clusters
Advanced Compression
GoldenGate
Region: EMEA
Country: Switzerland
More information online
Glencore has been working with Tradeware for years,
mainly because of its extensive capabilities: “Tradeware
fully understands our business and technology requi­
rements, knows the key people at our company and
knows what really matters for us. Tradeware was
supportive to offer their Exadata machine during a
Proof of Concept, which gave this project an extra
push,” said Sveto Putincanin.
51
52
O R A C L E D AT A B A S E 11g R E L E A S E 2 FUNCTIONALITY CERTIFIED BY SAP
INTRODUCTION
Oracle Database 11g Release 2 Enterprise Edition
delivers industry leading performance, scalability,
security and reliability. Customers can choose either
clustered or single-servers that run Windows, all major
Linux distributions or any major vendor UNIX
distributions. It provides comprehensive features to
easily manage the most demanding transaction pro­
cessing, business intelligence, and content management
applications.
Oracle Database 11g Release 2 Enterprise Edition
comes with a wide range of options to extend the
world’s #1 database to help grow your business and
meet your users performance, security and availability
service level expectations.
SAP has certified Oracle Database 11g Release 2
(please see SAP Note 1398634) with the following
details:
• Only SAP products based on SAP Kernel
6.40_EX2, 7.x and higher are certified with
Oracle Database 11.2.
• A general release of Oracle Database 11g Rel. 2
is not provided for earlier SAP releases (SAP R/3
3.1I up to and including SAP R/3 4.6C). Similar
to Oracle Database Version 10.2, there is only a
temporary 11.2 release in direct connection with
an SAP upgrade project for these older SAP versions.
• The SAP release of Oracle Real Application
Clusters (RAC) 11g Release 2 occurred at the same
time as the general release of Oracle Database 11g
Release 2 in the SAP environment. For information
about Oracle RAC support, (see SAP Note 527843).
It contains important details about the released
RAC configurations.
• As of Oracle 11g Database version 11.2.0.2, SAP
fully supports Oracle Automatic Storage Manage­
ment Oracle (ASM) and its extended functionality
to manage ALL data: Oracle Database files, Oracle
Clusterware files and non-structured general pur­
pose data such as Oracle and SAP kernel binaries,
external files and text files. Oracle ASM simplifies,
automates and reduces cost and overhead by provi­
ding a unified and integrated solution stack for all
file management needs, eliminating the need for 3rd
party volume managers, file systems and clusterware
platforms. Oracle ASM has two major enhance­
ments that are important for running SAP:
• Oracle Cluster Repository (OCR) and voting files
can be stored on Oracle ASM.
• Oracle RDBMS Home can be stored on Oracle’s
new cluster file system ACFS.
This makes Oracle ASM the preferred storage platform
for SAP running on Oracle Real Application Clusters
as well as for SAP systems running on a single instance
Oracle Database (for more information about Oracle
ASM, see the article on page 32).
For details see SAP Note 1550133.
Oracle Database 11g Release 2 provides customers
more benefits: saving disk space with lower hardware
costs, more performance, higher security, better
manageability, exceeding productivity and at least in
an outstanding high availability/disaster recovery for
SAP applications. The following provides a list of
important features available for SAP customers today
and many of them are unique to Oracle.
Index Compression
The Oracle Database provides a highly efficient techno­
logy for storing regular indexes in an efficient manner.
For performance and throughput reasons almost every
access to SAP data in the Oracle Database happens via
indexes. Therefore indexes in the database are critical
for the throughput of an SAP system. The more
efficient indexes are stored in the database the more
efficient the SAP application will run. By using index
compression in the Oracle Database the performance
of the SAP applicaton will be improved. Queries may
run three to four times faster using compressed in­
dexes. Index compression will reduce the total disk
space for the Oracle Database by up to 20%.
The use of index compression in the Oracle Database
for SAP Applications is described in SAP Support
Note 1109743 and fully integrated in the BR*Space
utility of SAP.
Oracle Database 11g Release 2 for SAP
D A T A B A S E
Compressed Index Organized Tables
The Oracle Database provides another important and
ideal technology for SAP applications. Many tables
used by the SAP application have only a single unique
index (primary key). These tables with a single unique
index can be stored much more efficient in the Oracle
Database by using compressed index organized tables
(IOTs). By using compressed IOTs queries may run
up to five times faster. Insert and Delete operations
against compressed IOTs will perform up to twice as
fast. The use of compressed IOTs will reduce the total
disk space of the Oracle Database by up to 25%. The
implementation of compressed IOTs provides the capa­
bility to keep single index tables entirely or almost
entirely in-memory avoiding any disk IO and there­
fore providing extremely fast access to data in the
Oracle Database.
The use of compressed IOTs in the Oracle Database
for SAP Applications is described in more detail in
SAP Support Note 1856270.
OLTP Table Compression
Oracle Database 11g introduced a new feature called
OLTP Table Compression that allows data to be
compressed during all types of data manipulation
operations, including conventional DML such as
INSERT and UPDATE. In addition, OLTP Table
Compression reduces the associated compression
overhead of write operations making it suitable for
transactional or OLTP environments as well. OLTP
Table Compression, therefore, extends the benefits
of compression to all application workloads.
Oracle’s OLTP Table Compression, part of Advanced
Compression, uses a unique compression algorithm
that eliminates duplicate values within a database
block, even across multiple columns. Compressed
blocks contain a structure called a symbol table that
maintains compression meta data. When a block is
compressed, duplicate values are eliminated by first
adding a single copy of the duplicate value to the
symbol table. When compared with competing com­
pression algorithms that maintain a global database
symbol table, Oracle’s unique approach offers signifi­
cant performance benefits by not introducing addi­
tional I/O when accessing compressed data.
The benefits of OLTP Table Compression go beyond
just on-disk storage savings. One significant advantage
is Oracle’s ability to read compressed blocks directly
without having to first uncompress the block.
Therefore, there is no measurable performance degra­
dation for accessing compressed data. In fact, in many
cases performance may improve due to the reduction
in I/O since Oracle will have to access fewer blocks.
Further, the buffer cache will become more efficient
by storing more data without having to add memory.
Since Oracle Database Rel. 10.2.0.2, SAP has certified
the use of Index compression to save disk space for
indexes and reduce total database size on disk. Custo­
mer experiences show that even after a full database
reorganization has taken place, an additional 20% of
total disk space reduction for the whole database can
be achieved using index compression.
SecureFile Data Compression
SecureFiles is a new feature in Oracle Database 11g
that introduces a completely re-engineered large object
(LOB) data type to dramatically improve performance,
manageability, and ease of application development.
SecureFiles data is compressed using industry standard
compression algorithms.
Compression not only results in significant savings in
storage but also improved performance by reducing
IO, buffer cache requirements, redo generation and
encryption overhead. SecureFile compression provides
significant storage and handles in-line and out-of-line
LOB data which are getting more and more important
in SAP applications and are widely used in SAP pro­
ducts such as SAP CRM, SAP XI, SAP NetWeaver
Portal, and even in SAP ERP.
Almost all non-cluster tables in SAP ERP use out­
offline LOBs that are unique to the Oracle database.
RMAN Backup Compression
The continuous growth in enterprise databases creates
an enormous challenge to database administrators.
The storage requirements for maintaining database
backups and the performance of the backup procedures
are directly impacted by database size. Oracle Advan­
ced Compression includes compression technology
that can dramatically reduce the storage requirements
for backup data. Due to RMAN’s tight integration
with Oracle Database, RMAN backup (widely used
by SAP customers) data is compressed before it is
written to disk or tape and doesn’t need to be uncom­
pressed before recovery – providing an enormous
reduction in storage costs.
53
11g
54
D A T A B A S E
11g
Data Pump Compression
The ability to compress the meta data associated with
a Data Pump job was first provided in Oracle Database
10g Release 2. In Oracle Database 11g, this compres­
sion capability has been extended so that table data
can be compressed on export. Data Pump compression
is an inline operation, so the reduced dump file size
means a significant savings in disk space. Unlike
operating system or file system compression utilities,
Data Pump compression is fully inline on the import
side as well, so there is no need to uncompress a dump
file before importing it. The compressed dump file
sets are automatically decompressed during import
without any additional steps by the Database Ad­
ministrator.
Data Guard Network Compression
Data Guard provides the management, monitoring,
and automation software infrastructure to create,
maintain, and monitor one or more standby databases
to protect enterprise data from failures, disasters,
errors, and data corruptions. Data Guard maintains
synchronization of primary and standby databases
using redo data (the information required to recover
a transaction). As transactions occur in the primary
database, redo data is generated and written to the
local redo log files. Data Guard Redo Transport
Services are used to transfer this redo data to the
standby site(s).
With Advanced Compression, redo data may be
transmitted in a compressed format to reduce the
network bandwidth in an efficient way. Redo trans­
port compression is no longer limited to compressing
redo data only when a redo gap is being resolved.
When compression is enabled for a destination, all
redo data sent to that destination is compressed.
• Empty database objects will not consume any
disk space
• Very important for SAP environments as 60-70%
of all tables, LOBs, indexes and partitions in a SAP
installation are empty
• Makes database installation for SAP a lot faster
because creation of empty tables, LOBs, and
indexes are dramatically faster
• Oracle Data Dictionary Space queries run
substantially faster
Enhanced Add COLUMN Functionality
Before Oracle Database 11g adding new columns with
DEFAULT values and NOT NULL constraint required
both an exclusive lock on the table and the default
value to be stored in all existing records.
Now in Oracle Database 11g, the database can opti­
mize the resource usage and storage requirements for
this operation, default values of columns are maintai­
ned in the data dictionary for columns specified as
NOT NULL. Adding new columns with DEFAULT
values and NOT NULL constraint no longer requires
the default value to be stored in all existing records.
This not only enables a schema modification in subseconds and independent of the existing data volume,
it also consumes no space. Especially for large tables,
updating table column results in reduced execution
time and space saving.
Because ADD column is very common within SAP
BW applications and SAP upgrades, enhanced ADD
Column Functionality leads to:
• Factor 10-20 performance improvement for SAP
BW during ADD column process
• Saving large amount of disk space
Compared to Oracle Database 10g, the listed Oracle
Database 11g features give the following results:
Deferred Segment Creation
Beginning in Oracle Database 11g Release 2, when
creating a table in a locally managed tablespace, table
segment creation is deferred until the first row is in­
serted. In addition, creation of segments is deferred
for any LOB columns of the table, any indexes created
implicitly as part of table creation, and any indexes
subsequently explicitly created on the table.
The advantages of this space allocation method for
customers running Oracle database underneath their
SAP applications are the following:
Without
Compression
With
Compression
and other
space
optimizations
Space
Savings
SAP ECC 6.0
SAP BW 7.0
SAP CRM 7.0
4,782 GB
1,413 GB
950 GB
1,976 GB
543 GB
334 GB
59%
62%
64%
RMAN Backup
(for compressed
database)
2,817 GB
667 GB
76%
973 GB
156 GB
84%
Database
(fully reorganized)
Export Data Pump
Oracle Database 11g Release 2 for SAP
SecureFile Performance
Additional Encryption
SecureFiles offer the best solution for storing file
content, such as images, audio, video, PDFs, and
spreadsheets. Traditionally, relational data is stored
in a database, while unstructured content—both
semi-structured and unstructured—is stored as files
in file systems. SecureFiles is a major paradigm shift
in the choice of files storage. SecureFiles is specifically
engineered to deliver high performance for file data
comparable to that of traditional file systems, while
retaining the advantages of the Oracle Database.
SecureFiles offers the best database and file system
architecture attributes for storing unstructured content.
Advanced Security Option (ASO) within Oracle Data­
base 11g includes RMAN Backup Encryption, so no
one can read data from a (stolen) backup. In addition
customers can easily encrypt export file with Oracle
Data Pump unstructured LOB data with SecureFile
Encryption.
Overall transaction throughput increases when LOB
data is stored in SecureFiles (see figure beside). LOB
data stored in SecureFiles delivers equal or better per­
formance compared with LOB data stored in LONG
or BasicFiles (LOB implementation prior to Oracle
Database 11g). SecureFiles improve dramatically the
scalability of SAP applications running against Oracle
Database 11g RAC but also Oracle Database 11g
Single Instance benefits substantially from SecureFiles.
Therefore, a clear recommendation is given to migrate
all existing LONG and Basicfile LOB data to SecureFiles.
Data Guard provides a secure environment and
prevents tampering with redo data as it is being
transferred to the standby database. To enable secure
transmission of redo data, set up every database in
the Data Guard configuration to use a password file,
and set the password for the SYS user identically on
every system.
More Security – Database Vault
Oracle Database Vault is also certified for use with
SAP applications. With Oracle Database Vault,
protective realms around SAP application database
objects can be established to prevent privileged
database users from accessing sensitive data and
to enforce separation of duties among privileged
database users.
SAP VBDATA Throughput (Insert/Read/Delete)
Performance
Improvement Factor
SAP customers benefit from SecureFiles because of:
• Significantly faster access times compared to LOBs
in SAP environments
• Increased transaction throughput on SAP cluster
tables especially with RAC
• Prerequisite for compression of SAP tables
containing LOBs (e.g. cluster tables)
DG Secure Network Transport
g
row size in KB
Tablespace Encryption
LONGs (9.2,10.2)
On many agendas, security is in the forefront and
becoming much more important for customers.
Oracle has a lot of features in the area of security.
Especially for SAP customers, it is now very easy to
encrypt sensitive data. Included within the Advanced
Security Option (ASO) is the technology to encrypt
all data in a tablespace. Prior to Oracle Database 11g,
Oracle provided security features such as Column
Encryption through Transparent Data Encryption
(TDE) and Client Server (SAP Application Server)
Network Encryption.
LOBs (10.2,11.2)
Securefiles 11.2
BR*Tools Support for Oracle Database 11g
As of version 7.20, BR*Tools support the new features
provided by Oracle Database 11g Release 2 which
makes it very easy to implement them even in existing
systems (see SAP Note 1430669).
In particular, the following operations are possible:
• BRSPACE provides special options for online
reorganization, which allow you to activate the
new OLTP table compression
55
56
• To convert the “old LOBs” (data type LONG or
LOB) to the “new LOBs” (data type SecureFiles),
BRSPACE provides a new action “lob2lob” within
the reorganization function “tbreorg”
• As of patch 3, BRSPACE 7.20 supports the
management of the index compression for Oracle
Database 10g as well as Oracle Database 11g
(see SAP Note 1464156)
• BRSPACE allows you to set the compression and
encryption attributes at tablespace level when you
create a new tablespace. Tables that are created in
(or moved to) such a tablespace then implicitly
adopt these attributes, except if they are set
explicitly at table level
• BRSPACE is aware of columns which contain data
that are compressed by SAP. It makes sure that
the useless overhead of an additional compression
is avoided
Real Application Testing (RAT)
• Database Replay provides DBAs and system
administrators with the ability to faithfully,
accurately and realistically rerun actual production
workloads, including online user and batch work­
loads, in test environments. By capturing the full
database workload from production systems,
including all concurrency, dependencies and timing,
database Replay enables you to realistically test
system changes by essentially recreating production
workloads on the test system, something that a set
of scripts can never duplicate. With database
Replay, DBAs and system administrators can test:
Database upgrades, patches, parameter, schema
changes, etc.
• Configuration changes such as conversion from a
single instance to Oracle RAC, Oracle ASM, etc.
• Storage, network, interconnect changes
• Operating system, hardware migrations, patches,
upgrades, parameter changes statistics by running
the SQL statements serially before and after the
changes
• SQL Performance Analyzer (SPA) can predict and
prevent SQL execution performance problems
caused by environment changes. SQL Performance
Analyzer provides a granular view of the impact of
environment changes on SQL execution plans and
statistics by running the SQL statements serially
before and after the changes
The Oracle/SAP Development Team recently con­
cluded comprehensive testing of SAP applications
using Real Application Testing to measure the effects
of Advanced Compression for OLTP and SecureFiles
on DML operations for SAP ERP. The testing activity
consisted of using Database Replay to capture a pro­
duction workload from a Oracle Database Rel. 10.2.0.4
SAP database. This workload was then replayed
multiple times against both compressed and noncompressed Oracle Database 11g Release 2 databases.
The test results can be read in the newsletter
http://www.oracle.com/us/solutions/volume19-en-183572.pdf
on page 12.
Direct NFS
With Oracle Database 11g Release 2, you can confi­
gure Oracle Database to access NAS devices directly
using Oracle Direct NFS Client, rather than using
the operating system kernel NFS client. Oracle
Database will access files stored on the NFS server
directly through the integrated Direct NFS Client
eliminating the overhead imposed by the operating
system kernel NFS. These files are also accessible via
the operating system kernel NFS client thereby allo­
wing seamless administration.
SAP customers can benefit from Direct NFS in the
following way:
• Improves throughput of NAS solutions such as
NetApp
• Up to 50% more database throughput in NAS
environments with multiple NICs
• Up to 20% CPU savings on database server
• Works for Single Instance and Real Application
Clusters (RAC)
• Works for UNIX, Linux and Windows Platforms
• Highly Available Network Solution
• Faster, easier and more available than any OS
or NAS based bonding or trunking solution
• Direct NFS with NAS may provide higher
throughput than traditional, more complex SAN
solutions
• Superior to any bonding solution – faster and easier
• Better throughput than most SAN solutions
Oracle Database 11g for SAP Release 2
D A T A B A S E
Online Patching
A regular RDBMS patch is comprised of one or more
object files and/or libraries. Installing a regular patch
requires shutting down the RDBMS instance, relink­
ing the Oracle binary, and restarting the instance;
uninstalling a regular patch requires the same steps.
With Oracle Database 11g, it is possible to install
single or bundle patches completely online, without
requiring the database instance to be shut down, and
without requiring RAC or Data Guard configurations.
With online patching, which is integrated with
OPatch, each process associated with the instance
checks for patched code at a safe execution point,
and then copies the code into its process space.
Snapshot Standby
Easy conversion of a physical standby database to a
reporting database – A physical standby database can
be opened read/write for reporting purposes, and
then flashed back to a point in the past to be easily
converted back to a physical standby database. At
this point, Data Guard automatically synchronizes
the standby database with the primary database. This
allows the physical standby database to be utilized
for read/write reporting activities for SAP applications
e.g. NetWeaver BI.
Out-of-place Upgrade
Starting with the first patch set for Oracle Database
11g Release 2 (11.2.0.2), Oracle Database patch sets
are full installations of the Oracle Database software.
In past releases, Oracle Database patch sets consisted
of a set of files that replaced files in an existing Oracle
home. Beginning with Oracle Database 11g Release 2,
patch sets are full installations that replace existing
installations.
This is Oracle’s recommended way to apply a patch set.
You install the patch set into a new, separate Oracle
home location. After you install the patch upgrade,
you then migrate the Oracle Database from the older
Oracle home. The patch set upgrade is now the same
process to upgrade from one version to another. Oracle
recommends that you perform an out-of-place patch
set upgrade, because this patch set application option
requires much less downtime, and is safer because it
does not require patching an ORACLE_HOME that is
already being used in production. However, you must
ensure that you have sufficient free disk space to
accommodate two Oracle home directories at the same
time (for more information check SAP note 1524205).
SAP Bundle Patches (SBP)
Oracle database patches for UNIX-platforms are now
delivered in form of so-called SAP Bundle Patches
(SBP) as of Oracle Database Rel. 10.2.0.4. SBPs are
based on Oracle Patch Set Updates (PSUs) that are
proactive cumulative patches containing recommen­
ded bug fixes and Critical Patch Updates (CPU) that
are released on a regular and predictable schedule.
A SAP Bundle Patch consists of Current Patch Set
Update (PSU), SAP specific necessary Single-and
Merge-Patches which are not contained in the PSU,
current SAP specific Optimizer-Merge-Patch,
README.html: installation manual for SBP,
bugs_fixed.html: list of patches contained in SBP.
SBPs are cumulative and the current one contain
all previous patches and then nes patches in addition.
In other words, customers always need to install only
one, the most current, SBP using MOPatch.
Oracle Database 12c for SAP customers directions
Oracle Database 12c will support SAP applications.
More details will be available in the SAP Product
Availability Matrix (PAM) Currently we are testing –
among others: Oracle Database 12c options and features for SAP.
• Multitenant Option
• Information Life Cycle Management/Automatic
Data Optimization (ADO), requires Advanced
Compression Option (ACO)
• Hybrid Columnar Compression (HCC)
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11g
58
A N E W H O M E F O R Y O U R D ATA
O R A C L E D ATA B A S E M I G R AT I O N T E C H N O L O G I E S
Summary
The term “database migration” can mean different
things in SAP environments. On the one hand, you
may want to keep the hardware as well as the opera­
ting system of your database server machine, but
replace the database provided by vendor X with that
provided by vendor Y. This is what SAP calls a hete­
rogeneous copy, and this is not what we want to dis­
cuss in this article. On the other hand, you may want
to upgrade your existing hardware and/or change the
operating system of your database server machine,
but keep the database. Copying the existing database
from legacy hardware to a new Exadata machine is
one, but not the only example why you may need to
perform such an operation. This is what SAP calls a
homogeneous copy, and this is preci­
sely the subject of the following dis­
cussions.
Even if it is clear that “migration” is to
be understood in the sense of “homo­
geneous copy”, there are still several
options and therefore many decisions
to be taken. The most important one is
related to this question: If you move to
a new house, do you really put all your
effort into building an exact copy of
the old one, or do you rather try to
avoid your previous mistakes and con­
struct a better one? That is why part I
of this article discusses the difference
between a migration strategy based on
file copies (reproduction of the old
house) and a strategy based on data
export and import (construction of a
new and more comfortable home).
will change Oracle’s behavior as far as new data are
concerned, but will not have any effect on existing
data. However, a migration based on data export and
import is precisely a database reorganization. So why
not bundle the activities? Why perform two, three or
four reorganizations, if one is sufficient?
Part III, finally, explains yet another choice to be
made. The strategy based on data export and import
comes in two main flavors. One is called offline
migration, which means that the Oracle database
(and therefore the whole SAP system) is down while
the migration is performed. The other one is called
online migration. It is more complex. But it requires
almost no downtime, even if your database is a very
large one.
Figure 1a: Database migration using a method based on operating system files. The database
is not reorganized, and it needs to be prepared for use of new features after migration.
Figure 1b: Database migration using a method based on database objects. The database
is reorganized implicitly, and it can be configured for immediate use of new features.
Part II presents compression, partitioning, and en­
cryption as optional Oracle features that can help
build a better home – one that is more comfortable
for the data as well as for the administrator. What
these features have in common is the need to reorga­
nize existing data. Whether you just switch on com­
pression, or partitioning, or encryption, these features
Part I: Database Migration in Context
SAP System Copies
As “migration” is such a fuzzy word, SAP prefers the
term “system copy”. Whatever the goal of your pro­
ject is, and whichever method you choose – somehow
you copy the data from a source database to a desti­
nation database. As, in this context, we are not
O r a c l e D a t a b a s e M i g r a t i o n Te c h n o l o g i e s
interested in modifications of the hardware and/or
the operating system used to run the SAP applicati­
ons, it can be said that a heterogeneous system copy is
a migration that moves the data from a database
provided by one vendor to a database provided by a
different vendor, whereas in the case of a homogeneous
system copy the database vendor remains the same, but
the data are moved to a different hardware/operating
system platform. As stated in the summary, this
article discusses only strategies for homogeneous
system copies.
But there is yet another distinction to be made, be­
cause there are two kinds of system copies. In the first
case, your plan is to run two independent SAP on
Oracle systems in the future. To accomplish this, you
create a copy of an existing Oracle database, start a
new SAP instance and connect it to the new database,
but nevertheless you keep the old system up and
running. A typical example for this procedure is the
creation of a test or training system in addition to
(but based on) the existing production system. In
other words, this kind of system copy means database
cloning. In the second case, the idea is to create a copy
of the database and make it part of a new SAP system,
but to stop the old system as soon as it is clear that
the new system runs without issues. Only this can be
called migration.
The distinction between cloning and migration is
important. If you need a clone, you need an exact copy
of the database. There is no point in optimizing the
test database (unless you want to test possible opti­
mizations). However, the very goal of a migration (e.g.
migration to a new hardware platform) is improve­
ment (e.g. performance improvement), and therefore
optimization of the database can help achieve even
better results.
Database Migration Options
From an operating system perspective, a database
is nothing but a set of files. Therefore the simplest
migration strategy would be to copy those files from
the source to the target storage using operating
system commands. However, this approach has severe
limitations. First, operating system and file system
must be the same on source and target system. Second,
this operation can only be performed, if the Oracle
database (and therefore the SAP system) is down.
If Oracle Recovery Manager (RMAN) is used in
combination with the file copy approach, additional
migration options are available. The first additional
option is based on Oracle’s Transportable Tablespace
technology. The basic steps are: (1) Create a new
database consisting of all tablespaces that the database
system itself needs (SYSTEM, SYSAUX, UNDO,
TEMP). This is going to be the target database. (2)
Use RMAN‘s data file conversion feature to copy
(file system to Oracle ASM) and convert (big endian
to little endian) all data files from all tablespaces that
contain SAP-owned objects. (3) Plug-in the trans­
ported tablespaces into the newly created database.
– As in this approach RMAN converts the data files
according to the target requirements, the benefit is
that source and target database can run on different
operating systems and storage platforms. The dis­
advantage however is that it requires system down­
time.
The second migration option that RMAN adds to a
simple file copy is known as duplicate from active data­
base, because it is based on RMAN’s DUPLICATE
DATABASE command. As the name suggests, this
operation can be performed, even if the source data­
base is up and running, which is certainly its most
important benefit. From an operating system perspec­
tive, source and target are not required to be identical,
however the supported combinations of source and
target platforms are somewhat more limited than in
the transportable tablespace case. (For details see the
Oracle white paper “Moving your SAP Database to
Oracle Automatic Storage Management 11g Release 2.
A Best Practices Guide”). An additional requirement
is that source and target database must be on Oracle
Database version 11.2.0.2 or higher.
All this means that you have several options to choose
from. Nevertheless, all strategies based on the file
copy approach have one disadvantage in common:
File copy does not change the structure of the files.
File copy (with or without RMAN) copies all data
from source to destination, and that is what you
want it to do. But file copy copies the problems and
issues as well. If your database files are fragmented,
i.e. contain many small and empty fragments, because
rows had been deleted or archived and the database
has not been reorganized for a long time, then the
new file (the file copied to the target system) has the
same old fragmentation problem (see figure 1a). To
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Figure 2a: Typical Oracle database used for SAP ERP (uncompressed).
Figure 2b: Implementation of Oracle Index Key Compression.
come back to the comparison already used in the
summary: If in your old home you had a broken chair
and a dirty wall, you start with a broken chair and a
dirty wall in your new home as well.
Two major benefits of this approach are obvious:
(1) As the data transport relies on a database-to-data­
base communication, it is completely independent
of the underlying operating system and storage plat­
forms. Any combination of source and target platform
is possible. (2) As data are inserted into empty tables
and indexes are recreated, the database is implicitly
optimized. It is not uncommon that the target data­
base needs 20-25% less disk space than the source
database.
That is exactly why there is yet another, completely
different migration approach. If, from en operating
system perspective, the database is just a set of files,
from a database perspective it is a set of database
objects (mainly tables and indexes) containing data.
On the database level, therefore, it is possible to
provide tools that do not copy files, but data.
Generally speaking, such a process consists of four
main steps:
• A new, empty database (the target database) is
created. This time, however, the new database
does not only consist of those tablespaces that are
required by the database system. All user tablespaces
(in this case: all tablespaces for SAP data) are
created as well. The new tablespace structure may
or may not be equal to the old one.
• All tables are created (as empty tables) in the new
database. This can be done, even in large databases
with many tables, by generating SQL scripts in the
source database and then running them in the target
database.
• The data are moved from the source tables to the
target tables.
• Finally the required indexes are created in the target
database.
However, there is a third benefit. You can really build
a new home for your data, with a different room struc­
ture, different furniture, and walls painted differently.
This means: In the new database, you can make use
of Oracle features that you had not been implemented
in the old database (see figure 1b). And you can
make use of them immediately. One example is data
compression. Whereas, if you rely on the file copy
approach, you need to copy the files first and then
implement compression, the export/import approach
allows you to combine everything in one single step.
Because data that had been exported from an uncom­
pressed database can be directly imported into a
compressed database, you just create tables and in­
dexes in the target database with the COMPRESS
flag – and that’s it.
O r a c l e D a t a b a s e M i g r a t i o n Te c h n o l o g i e s
Figure 2c: Implementation of Oracle OLTP Table Compression for
structured table data.
Figure 2d: Implementation of Oracle SecureFiles Compression for
unstructured table data.
As in the file copy case, there are several ways to make
this strategy happen. Especially for SAP on Oracle
environments, Oracle provides two methods. One is
called Oracle to Oracle (“O2O” or “O2O Classic”),
the other one Oracle to Oracle Online (“Triple O”)
database migration. Both are much more than just a
combination of data export and import. They rely on
a combination of technologies that make them as fast,
flexible, and reliable as possible. As their names sug­
gest, the main difference is that O2O requires the
system to be shut down as long as the migration
takes, whereas Triple O needs almost no downtime.
Details are discussed in part III of this article.
Triple O rebuild the database anyway, it makes sense
to consider, whether or not you want to combine
migration and compression in one single step.
Part II: Optional Database Features
If you decide to rely on an export/import-based
migration approach (O2O or Triple O) instead of a
file-copy-based approach, you can configure the tar­
get database for immediate use of new Oracle fea­
tures. But which features should you consider?
Generally speaking: all features that require a data­
base reorganization. If you want to change, say the
parallelism used to access data, that changes the way
how Oracle works with the data (in this case: the
number of processes), but not the data themselves.
But if you want to compress your data (and that
means: new as well as existing data), you need to
rebuild tables and indexes. And because O2O and
But there are more Oracle features that require a re­
organization of all or some database objects. In SAP
environments, the most important ones are partitio­
ning and encryption. Therefore part II of this article
discusses compression, partitioning and encryption
in SAP environments.
Can you combine migration, compression, partitio­
ning, and encryption in one single step? Yes, you can.
Do you really want to do this? Well, it is up to you to
make this decision. All Oracle can do and has done is
to give you the flexibility, so you really have a choice
and you can make a decision. You can do it in one
step, or in four steps, or do something in between.
Compression
What is simply called “compression”, is actually a
comprehensive set of compression capabilities. Not
all of them are relevant for database migration pro­
jects. Those that are, are index and table data com­
pression. Figure 2 shows a typical implementation
strategy, based on an Oracle database that is part of
an SAP ERP system. 33% of the allocated disk space
are used for indexes, 67% are used for tables, and
the table data must be divided into structured and
unstructured data (see figure 2a).
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For historical reasons most customers start, and SAP
still recommends to start with Index Key Compres­
sion, if compression is implemented in an existing
database. In migration projects based on O2O or
Triple O however, the sequence must be changed, as
indexes are created after tables. Index Key Compres­
sion saves disk space by eliminating repeating values
in the leaf blocks of B*Tree indexes (see figure 2b).
Bitmap indexes, used in SAP BW, are already “com­
pressed”, so they cannot be compressed again.
The term “structured table data” means that infor­
mation which consists of several items (e.g. first name,
last name, city, zip code, etc.) is stored in separate
table columns. Therefore the different items can be
recognized by database tools such as SQL*Plus.
Structured table data can be compressed using Oracle’s
Table Compression, which – again for historical rea­
sons – is also called OLTP Data Compression. This
does not mean that only data used in OLTP (e.g. SAP
ERP) systems can be compressed. Exactly the op­
posite: It means that, unlike its predecessor (data
compression in Oracle Database 10g), data compres­
sion in Oracle Database 11g cannot only be imple­
mented in OLAP systems (e.g. SAP BW), but in
OLTP systems as well. Leaving aside history, OLTP
Table Compression can be implemented in all SAP
systems. Similar to Index Key Compression, Table
Data Compression saves disk space by eliminating
repeating values (see figure 2c).
The term “unstructured table data”, then, means
that information which consists of several items is not
stored in separate table columns, but in one single
column only. A typical example would be a PDF file
stored in a database table. Unstructured data occur
in SAP systems as well, because SAP applications
sometimes bundle data sets and store them as one
single value, which means that SAP applications can
recognize the individual items, but the Oracle data­
base and Oracle tools cannot. In Oracle Database
versions prior to 11g these data had been stored in
LONG or LOB columns. However, LONG as well as
LOB values cannot be compressed. Therefore Oracle
Database 11g comes with a new data type, called
SecureFiles, which can be compressed, and that is
why compression of unstructured table data is called
SecureFiles Compression. Strictly speaking, this is the
only case of compression, as Index Key and OLTP
Data Compression just store data in a different (more
efficient) format, whereas SecureFiles Compression is
similar to what a ZIP utility does (see figure 2d).
Lab tests and customer results prove that by combi­
ning these three compression capabilities the disk
space needed for your database can be reduced by 50%
or more. This comparison assumes that the database
was completely reorganized before compression. If
the source database is fragmented, disk space savings
will be considerably higher.
Lab tests and customer results also show that – con­
trary to most expectations – compression has no
negative impact on database performance. Again the
opposite is true: In most cases customers have seen
performance improvements, as compression reduces
I/O and improves the buffer hit ratio (SGA).
Partitioning
The basic idea of partitioning is very simple: group
rows of a “table” based on the value(s) in one (or
more) column(s) and store the distinct groups as
“sub-tables” (see figure 3).
That rows can be grouped “based on the value(s)” in
one or more column(s) is a very generic statement.
Oracle provides many possible strategies to do exactly
that. The strategies which are most important in SAP
environments are called list and range partitioning.
Figure 3: Oracle table and index partitioning.
O r a c l e D a t a b a s e M i g r a t i o n Te c h n o l o g i e s
Table 1: Oracle table/index partitioning and SAP applications
In order to implement list partitioning, a list of values
has to be established which explicitly mentions every
single value (example: countries, locations). In order
to implement range partitioning, it is sufficient to
define ranges by stating a start and end (example:
January 1-31, February 1-28, etc.).
Oracle does not only support table partitioning, but
also index partitioning. So database designers can
group the rows in a table or the entries in index (leaf)
blocks and store the results as virtual subsets called
“partitions.” Nevertheless, the table or the index can
still be accessed as one single object, if this is neces­
sary. Depending on application needs, an index on a
table can be partitioned (“local index”), but can as well
remain unpartitioned (“global index”). If multiple
indexes on a table exist – a situation which is rather
normal in SAP systems–, some of them can be local,
some global.
The main benefit of table and index partitioning for
users is improved performance. The technical reason
for this performance improvement is called “partition
pruning”. Let us suppose a table partitioned by month
and an application that wants to generate a monthly
report based on this table. Receiving the request, the
Oracle database will immediately realize that all
partitions which need to be considered are located in
one single partition, and therefore it will scan this
partition only. This reduces I/O, memory usage and
CPU workload dramatically, and therefore customers
almost always see a performance improvement by a
factor of 5, 10, or even more.
The main benefit for administrators is the fact that
partitions can be managed individually and indepen­
dently. If a table consists of 90% historical and 10%
active data, and if partitioning was used to separate
historical and active data, it is rather likely that ad­
ministrative procedures such as daily backup or
reorganization can be restricted to the partitions
containing active data, whereas procedures such as
archiving can be performed on very few historical
partitions. This reduces unnecessary workload as
well as the time needed for these jobs. Moreover,
partitions can be created, dropped, or merged inde­
pendently and online, so no additional maintenance
downtime is required
Many years ago, SAP realized the benefits, and in
particular the performance improvements provided
by table and index partitioning. Therefore, Oracle
Partitioning is supported by SAP for SAP BW
systems as well as OLTP systems such as SAP ERP
(see table 1).
However, there is a difference. For SAP BW, Oracle
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However, with SAP ERP databases reaching a size of
10, 20 or 30 Terabytes (in some cases even more) and
90% of the data located in a handful of giant tables,
there was an urgent need for a solution. This solution,
which was developed over several years, consists of 2
parts: a partitioning method provided by Oracle and
a management interface provided by SAP, which is
called the “SAP Partitioning Engine.”
Figure 4: Unencrypted tablespace, use of column encryption,
and use of tablespace encryption.
However, there is a difference. For SAP BW, Oracle
Partitioning is not only supported, but also imple­
mented. This means that the questions as to which
tables should be partitioned and how, are already
answered by SAP, that partitioning is implemented
during the installation and configuration process,
and that partition management tools are provided by
SAP. This can be done, because the answer to the
question, which tables should be partitioned and how,
is the same for all SAP BW systems. In contrast,
Oracle Partitioning for SAP ERP is supported, but
there is no default implementation provided by SAP.
It is easy now, to guess the reason: the answer to the
question which tables should be partitioned and how
is not the same for all customers and all systems.
Figure 5: Column encryption
and data access
Figure 6: Tablespace
encryption and data access
However, in Oracle to Oracle migration projects the
SAP Partitioning Engine is not needed. O2O and
Triple O are actually more flexible and more powerful.
They can generate customized migration scripts
which create partitioned tables and indexes in the
target database. They do not only support range
partitioning, but also list partitioning (based on the
column “MANDT”). And they provide enhanced
partitioning support (e.g. subpartitioning).
Encryption
Oracle provides many security features which can be
used in SAP environments (for an overview see the
article “Oracle Database Security for SAP Applica­
tions” in this volume). Most of them (Database Vault,
Network as well as Backup Encryption) can be im­
plemented without changes to the data in the data­
base, i.e. without the need to rebuild tables and
indexes. The only exception is Transparent Data
Encryption, a feature designed to encrypt data in the
production database.
Transparent Data Encryption comes in two flavors.
The first one, which had already been available in
Oracle Database 10g, is called Column Encryption,
because you select just a few of the many SAP tables,
or even individual columns of these tables that contain
sensitive data and encrypt them. Everything else re­
mains unencrypted. The second one, called Tablespace
Encryption, is new in Oracle Database 11g. It allows
you to encrypt complete tablespaces, which may
contain hundreds, thousands, or tens of thousands of
tables – you don’t care (see figure 4).
This sounds as if the difference between these two
encryption types was just the number of tables or the
amount of data to be encrypted. The reality is that
column encryption and tablespace encryption are
based on completely different approaches (see figures
5 and 6).
O r a c l e D a t a b a s e M i g r a t i o n Te c h n o l o g i e s
Figure 7: Oracle to Oracle ("O2O") database migration technology overview
If column encryption is used, database blocks that
contain at least some encrypted data are transferred
to the database cache (SGA) and stored in the cache
in exactly the same format as on disk. This means
that applications that want to read those data can
find them in the SGA, but still in encrypted format.
And this, in turn, means that every single application
(or rather every single Oracle server process receiving
a read request from an application) needs to decrypt
the data. Time and again. It is clear that this causes
a certain CPU overhead and slows down the system,
unless only very few columns had been selected for
encryption and are accessed rarely.
Tablespace encryption is based on the idea that the
goal of encryption is to prevent attackers from
reading database using some kind of editor. As long
as data are stored on disks or tapes, they are unsecure,
because disks and tapes can be stolen. However, when
they enter the database server, they are protected,
because the database server machine is like a castle
or a town protected by a wall. Therefore it is sufficient
to decrypt data once, when they enter the machine
(i.e. when they are read from disk and before they
are stored in memory), and encrypt them again, when
they leave the machine (i.e. when they are written to
disk). All applications, then, find unencrypted data
in the SGA and can immediately work with them.
Considering that a physical read operation can be
followed by tens, hundreds, or even thousands of inmemory accesses by applications, it is clear that this
new approach reduces CPU overhead and negative
performance impacts dramatically. That the hardware
encryption feature provided by some of the recent
CPUs can be used for tablespace encryption (but not
for column encryption), is an additional plus. It means
that tablespace encryption finally comes with almost
no CPU overhead.
Part III: Oracle to Oracle Migration Methods
Oracle-to-Oracle Offline ("O2O”) Migration Method
The O2O database migration method was developed
by Oracle ACS services, to offer customers, having a
very large database, a fast, smooth and reliable migra­
tion method. This method offers a migration speed
of more than 1 TB/hour and reduces the efforts which
must be spent for configuring and testing of the
migration.
O2O supports all operating systems on which SAP
products are certified. Because O2O is operating sys­
tem independent, it can be used to perform homoge­
nous and heterogeneous system copies.
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66
The advantage of this method is that, you can com­
bine the operating system change with multiple
options to get the most out of the migration:
• With O2O it is possible to combine a platform
migration with a release upgrade. The migration
method supports every combination of Unix,
Windows or Linux on the source and target system.
So, you can migrate an existing Oracle 10.2 data­
base on HP-UX to an Exadata Solaris database
• It is possible to upgrade directly to a higher data­
base release. Currently with the O2O method
direct database migrations are possible between
different Oracle versions. So it is possible to up­
grade directly from Oracle 9i to Oracle 11g by
using O2O. You also do not need the most current
patch set of the lower Oracle release to run the
migration
• As part of the database migration, the whole data­
base is reorganized. This can free up a significant
amount of space within tables and indexes
• The tablespace layout can be changed to the new
SAP standard or to a customer’s customized one.
It is also possible to move single tables and indexes
to separate tablespaces or to merge them into
existing or new ones. This allows you to unify the
SAP landscape by using a default tablespace name
like “PSAPSR3” in all SAP systems
• The SAP schema name can be changed, for instance
to “SAPSR3”, to unify the SAP landscape
• The number of data files and mount points can be
significantly reduced, by either optimizing the
tablespace layout or the size of the data files and
file systems.
• Tablespaces are created with LMTS and ASSM.
• The method creates the appropriate scripts to create
either a database using normal files systems or a
database using ASM or Exadata file systems
• Data files will be converted from file system to
Oracle ASM. The method provides you with the
needed scripts to create the database and the
tablespaces automatically
• LOB or LONG data types can be converted to
SecureFiles (11.2 only). SecureFiles will also be
compressed, if possible.
• You can compress the indexes on the target data­
base by using Oracle index compression. The
compression calculation is executed as described in
SAP Note 1109743. The correct index compres­
sion for each index is determined automatically.
• You can compress tables on the target system.
The compression will compress all SAP tables as
recommended in SAP Note 1431296.
The downtime needed to migrate a database with
the O2O method is dependent on the database size,
the included database objects (SAP cluster tables,
partitioned tables) and the available hardware resources
(CPU, Memory, Storage, Network). Up to 1TB/hour
is possible.
Although O2O was originally developed to perform
database migrations, it can be an interesting method
to perform a simple database upgrade, because you
can implement all new database features you want
into a single step:
• Database upgrade directly from 9i or 10g to 11g.
There is no need for a special database release on
the source, which can save additional time, because
you don’t need to patch the current database re­
lease before you perform the upgrade.
• Reorganization of the complete database to free up
unused space.
• Implementation of index and table compression,
which will result in a 50% smaller database size.
O2O Technology
The O2O method is based on the following steps:
(see figure 7)
1. Prepare the source system, by defining the needed
Oracle directories on the file system and load the
into the source system. To hold the scripts on the
file system, only a few MB are needed, typically
less than 50 MB.
2. Define the basic conditions for the migration, e.g.
definition of the setup for the target database (ASM
configuration, usage of table and index compres­
sion, or other database features). The PL/SQL
package is then executed to generate the needed
migration scripts. A typical package run will take
30 – 60 minutes on a SAP system.
O r a c l e D a t a b a s e M i g r a t i o n Te c h n o l o g i e s
3. Creation of an empty target database, either with
the provided scripts generated by the PL/SQL
package or with your own scripts
4. After the scripts are created they are copied to the
target system, to run the database migration itself.
To run the migration process a program named
“scheduler” is available, which runs all needed
migration scripts in the correct order and also
controls the correct execution of each script. Using
this scheduler you have full control over the migra­
tion. This includes the possibility to restart failed
scripts or to set it to “Done”. The scheduler is
written in ksh and runs on all Unix or Linux ope­
rating systems. It’s also possible to run the sche­
duling software on a remote machine, e.g. if
Windows is used on source or target.
The throughput depends on the available hard­
ware on the source and target machine. In best
cases you can build up the target database with
more than 1 TB/ hour. Typically the throughput
will be on average between 250 GB/hour and 500
GB/hour. To achieve this throughput, different
migration methods are used for the database tables.
Based on the table size and datatype (e.g. SAP
cluster tables), the best migration for the particular
tables is chosen to achieve the best migration per­
formance.
Typically most of the data is transferred directly
over the network, not using a dumpfile for the
migration. This saves space on the file system. To
verify the migration, source and target databases
are compared on object level (based on the object
name) to ensure the correctness of the migration.
In a second step, all tables on source and target
are compared based on the number of rows. So at
the end of the migration you can prove the cor­
rectness of the migration based on object and row
level.
5. Once the migration is completed the post SAP
migration tasks can be started. The systems are
fully supported by SAP as mentioned in SAP note
# 1508271
The O2O method is developed and maintained by
the Oracle ACS service in Walldorf Germany. O2O
is available either as an ACS service or can also be
used directly by customers.
Oracle-to-Oracle Online ("Triple O”)
Migration Method
If the downtime requirements cannot be fulfilled with
the O2O offline method, you can use as an alternative
the Triple-O method. The first step, estimate the
downtime available for the technical database migra-
Figure 8: Oracle to Oracle Online ("Triple O") database migration technology overview
67
68
tion. During this period of downtime not only the
database migration must be performed, but in case
of a heterogeneous system copy, user acceptance
tests, interface tests and post-SAP migration tasks
must be performed. As a result, the real available
downtime for the technical database migration is
much shorter than the application downtime.
So the Triple-O method was developed to reduce the
technical database migration time to a minimum.
Typically the required downtime for the database
migration is between 30-60 minutes, independent
from the database size. On customer request the
source and target database can be compared based on
the row count after the migration is completed to
ensure the correctness of the online migration.
Triple-O Technology
Triple-O Technology is a real online migration of the
database. It uses GoldenGate software for the online
synchronisation of the changes and modifies the O2O
version, to perform a consistent initial database load.
GoldenGate reads the online redo log or the archive
log of the database and extracts DDL and DML
changes, recorded in the redo log of the database.
GoldenGate transforms the physical changes from the
redo log file into a general description, which is
operating system and database release independent,
and saves these changes into trail files. The volume
of the trail files is typically 30% - 50% of the redo
log volume. To use GoldenGate supplemental logging
must be enabled on the database.
The GoldenGate trail files are sent to the target data­
base server, either with GoldenGate, using a network
connection, or by providing the trail files via NFS to
the target system. On the target side the trails files
are read by apply processes, which execute native SQL
statements, generated out of the contents of the trail
file on the target system. So each DML is transformed
into the appropriate insert, update or delete command.
Also, allowing the use of GoldenGate for heterogene­
ous system copies as well.
It’s possible to start or stop an online migration at any
time. There is no downtime needed for the start or
the stop of the migration. Furthermore the migration
method doesn’t need any special database patches, nor
a special database patch level. Triple-O runs on any
9i, 10g or 11g version and supports DML and DDL
changes. So there are no limitations (e.g. transport
stop) on the usage of the SAP system during the
migration. All operations can be performed as usual.
Both, R/3 and BW systems are fully supported.
Because GoldenGate is operating system indepen­
dent, also heterogeneous database migrations are
supported. The minimum Oracle release on the
source is 9.2. Direct database upgrades to 10g and
11g are possible. When using Triple-O, you can
make use of all features listed for the O2O method.
So the basic configuration is very similar between
O2O and Triple-O. Beside the migration scripts, for
Triple-O, the GoldenGate configuration scripts will
be generated automatically.
The online migration is running in a very similar way,
as the previously described O2O migration. A PL/SQL
package is loaded into the database, and creates all
necessary scripts, to perform the online migration.
Instead of running the migration scripts offline (SAP
is down), these scripts are now executed, while SAP
is up and running. To allow a consistent export of
the data, Oracle flashback capabilities are used. This
allows on one side a consistent export of the tables
to a specific SCN (System Change Number), on the
other side it’s possible to configure the GoldenGate
processes for each table to the table specific SCN, to
guarantee an error free apply. The fetch of an indi­
vidual SCN for each table and the update of the
GoldenGate configuration files is executed by the
scheduler software, which runs the migration.
One challenge in an online migration is handling
the additional load generated by the GoldenGate
processes and the initial data load. Very often the
current hardware on the source system is outdated
and already fully used by the current application
load. So it’s not possible to add additional load on
the system, without harming the production. To
allow an online migration, even under these circum­
stances, it’s possible to run a downstream capture of
the GoldenGate processes. In such a configuration
the archive files from the production system are an­
alysed and extracted on a different server. This server
is not required to have the same OS but only the
same endian byte order. So it’s possible to process
database archive files from HP-UX, AIX and Sun
Solaris (big endian) and Linux, Windows (little
endian) cross-platform.
O r a c l e D a t a b a s e M i g r a t i o n Te c h n o l o g i e s
Therefore it’s possible to run the GoldenGate proces­
ses on different hardware, to unload the productive
environment and preserve the resources on the
production system.
If any conflicts exist handling the initial data unload
on the productive system, a shadow database can be
used instead. So it’s possible to run a Triple-o migra­
tion completely outside of the productive systems,
which allows us to perform an online migration even
on old and outdated hardware.
GoldenGate can be configured in many different ways
in order to support very large databases with a huge
system load. To increase the capabilities to process a
larger redo log volume, up to 34 GoldenGate processes
can be defined. Each process gets a number of tables
to extract the DML and DDL changes of these tables.
The PL/SQL package will perform a load distribution,
based on the recorded DML changes in the database
for each table. It's possible to configure up to 34
processes for the redo log extraction. One GoldenGate
extract process is capable of handling up to 1 TB of
redo within 24 hours.
In general, the apply on the target system requires
more process than to extract the redo log file. Typi­
cally for a normal SAP system 5 – 10 apply processes
are needed. For large BW systems more than 20 apply
processes could be needed. To allow a maximum
flexibility for the GoldenGate configuration, for
each extract process up to 34 apply processes can be
defined. Once again, the assigned tables in each
extract are assigned to the number of defined apply
processes by performing a work load balancing. So,
with 2 tier architectures more than 1000 apply
processes would be possible.
The typical project plan for an online migration
generally has the following phases (see figure 8):
1. Prepare the migration, generate migration scripts.
2. Start the GoldenGate processes to record the data­
base changes either on the productive system or
downstream on a different server. The recorded
changes, listed in the trail files are sent over the
network to the target machine, where they are
stored in the file system.
3. Run the SCN-based initial data load either from
the productive server or from a shadow database.
During the initial load the database changes are
recorded permanently to the GoldenGate trail files.
The duration of the initial load depends on the
database size and the number of jobs which can
be executed in parallel to unload the database.
Typically the unload is completed within 48 hours.
4. Once the initial load is completed the apply pro­
cesses on the target machine are started. Because
the apply couldn’t be started as long as the initial
data load is running a time gap between the source
and the target system will now exist, which must
be closed to bring both systems into sync.
5. Now, there must be enough time to close the time
gap between the source and target database. The
needed time depends on the number of changes
which have to apply, the kind of operations which
have to be apply, the number of apply processes
and the performance of the target system.
6. If the time gap between source and target system
is closed, both systems can run in parallel up to
the final switch.
Typically an online migration starts 5 days before
the final switch. But if needed the migration can
start more than a week before, to have enough time
for all needed activities.
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O r a c l e D a t a b a s e M i g r a t i o n Te c h n o l o g i e s
Triple-O for Datacenter Migration
Very often systems must be transferred between data
centres. This can be due to a data centre consolidation,
or is needed when the provider is changed. In this
case it’s very likely that there exists only a limited
network connection between the database centres,
which doesn’t provide the necessary band width to
run the initial data load and the GoldenGate proces­
ses in parallel. To run a full database load over a net­
work at least a one Gigabyte connection is needed.
For WAN connections typically 100 Megabit or even
less is available. In this case it’s still possible to run
a full online migration, with the above mentioned
minimum downtime between 30-60 minutes. To
achieve this, the following approach is used:
1. Prepare the migration, generate migration scripts
2. Start the GoldenGate processes to record the data­
base changes either on the productive system or
downstream on a different server. The recorded
changes, listed in the trail files are sent over the
network to the target machine, where they are
stored in the file system. To optimize the usage of
the network band width, the GoldenGate transfer
can be compressed by a factor of approximately 5-7.
3. Run the SCN-based initial data unload either from
the productive server or from a shadow database.
To save the band width the database is dumped
out to a NAS server in multiple dump files. With
a single NAS device you can achieve a throughput
of 150 GB/h.
4. Once the initial unload is completed, the NAS
device is detached from the source system and
transported to the target data centre.
5. The NAS device is attached to the target system
and the target database is loaded from the NAS
device.
6. Once the initial load is completed, the applies on
the target machine are started.
7. Now, there must be enough time to close the time
gap between the source and target database. The
time needed depends on the number of changes
which have to be apply, the kind of operations
which have to be applied, the number of apply
processes and the performance of the target system.
8. If the time gap between the source and target
system is closed, both systems can run in parallel
up to the final switch.
Using this approach it’s possible to migrate databases
between date centres, which are connected only by a
limited network connection.
Using the enhanced configuration option for GoldenGate (downstream capturing, usage of a shadow
database for the initial database load) even very large
databases with very critical performance can be migra­
ted with a minimum downtime. The online migrations
are performed without creating additional downtime
during a larger migration project, so migration costs
are reduced.
More information online
O r a c l e H A S o l u t i o n s C e r t i f i e d b y S A P f o r I n t e g r a t i o n w i t h S A P N e t We a v e r
ORACLE SOLARIS CLUSTER 3.3, CLUSTER 4.X AND
C L U S T E RWA R E C E RT I F I E D B Y S A P F O R I N T E G R AT I O N
W I T H S A P N E T W E AV E R
The integration for the high availability (HA) pro­
ducts Solaris Cluster 4 and Solaris Cluster 3.3 as well
as Oracle Clusterware 11g (SAPCTL) for the Linux,
Solaris and AIX platforms have been certified for
integration with SAP NetWeaver via the SAP inte­
gration scenario NW-HA-CLU 730. Those certifica­
tions confirm the existence of product features in
accordance with SAP certification procedures. The
certification test is documented in report no.
20155146 and expires March 7, 2016.
Certified functions:
• Integration of sapstartsrv in vendor product
• Start/stop SAP instance via SAPControl
• Manual failover test via vendor product
For more information regarding these certifications,
see the SAP Partner Information Center and search
for “Oracle”.
Oracle Clusterware is portable cluster software that
allows clustering of independent servers so that they
cooperate as a single system. Oracle Clusterware is an
independent server pool infrastructure, which is fully
integrated with Oracle RAC, capable of protecting
any kind of application in a failover cluster. Oracle
Clusterware provides the infrastructure necessary to
run Oracle Real Application Clusters (Oracle RAC).
Oracle Clusterware also manages resources, such as
virtual IP (VIP) addresses, databases, listeners, services,
etc.
For more information please check the “SAP on
Oracle RAC” space on
http://scn.sap.com/docs/DOC-8835
or check this WhitePaper
“Providing High Availability for SAP Resources
with Oracle Clusterware 11 Release 2 (SAPCTL)”
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/
library/uuid/80fab80e-228c-2d10-e196-f268c4c16e8a?
overridelayout=true
Oracle Solaris Cluster delivers the most comprehensive
high availability and business continuance solution
for Oracle software, Oracle Engineered Systems, Oracle
servers and enterprise application deployments such as
SAP. The Oracle Solaris Cluster environment extends
the Oracle Solaris Operating System into a cluster
operating system to enhance availability and scala­
bility of business services.
For more information please visit
http://www.oracle.com/technetwork/server-storage/
solaris-cluster/overview/index.html
or the “Cluster Installation Guide for SAP” here:
http://www.oracle.com/us/solutions/sap/infrastructure/
sap-resources-352184.html
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ORACLE CLOUD FILE SYSTEM FOR SAP
Oracle Automatic Storage Management (ASM) and ASM Cluster File System (ACFS) available for SAP customers
Managing All Data in the Cloud
Oracle Cloud File System is tightly integrated with
the Automatic Storage Management features of the
Oracle Database. Together they deliver one solution
for managing all business data, application binaries
and personal data in a cloud infrastructure. Oracle
customers will benefit from a single integrated
solution instead of dealing with the complexities
of managing different software layers from different
vendors. It eliminates the need for 3rd party volume
managers and file systems.
Oracle Cloud File System that compliments Auto­
matic Storage Management for Oracle Databases is
certified by SAP as of Oracle version 11.2.0.2 for
Oracle Single Instance and Oracle Real Application
Clusters (Oracle RAC).
Starting with 11g (11.2.0.2) Oracle Cloud File System
is the preferred storage platform for SAP systems
running on Oracle Real Application Clusters (RAC),
as well as SAP systems running on a single Oracle
Database. SAP customers are now able to use Oracle
Cloud File System to manage ALL data: Oracle
Database files, Oracle Clusterware files and nonstructured general purpose data such as Oracle and
SAP kernel binaries, external files, and text files.
Oracle Cloud File System can help to reduce costs,
minimize the administration effort, and increase
the availability of the SAP systems of all those custo­
mers who have been using Oracle single instance
and Oracle Real Application Clusters (RAC) for SAP
on the various platforms and using the underlying
shared cluster file systems, required by Oracle RAC.
The Oracle Cloud File System comprises the follo­
wing features: Oracle Automatic Storage Manage­
ment Cluster File System and Oracle Automatic
Storage Management Dynamic Volume Manager.
These three main parts of Oracle Cloud File System
create an integrated foundation for database and
general purpose files as well as an infrastructure for
cluster and single node server configurations. The
Oracle Grid Infrastructure simplifies and streamlines
management of volumes, file systems and cluster con­
figurations, therefore eliminating the need for multi­
ple 3rd party software layers, complexity and cost.
Complexity and cost can be reduced enormously for
SAP customers using Oracle RAC by using SAPCTL
(SAP Control) starting by Oracle Database Rel. 10.2
Clusterware and higher, making SAP services highly
available and eliminating the need of 3rd party soft­
ware.
Overview of Automatic Storage Management (ASM)
Oracle ASM is a volume manager and a file system
for Oracle database files that supports single-instance
Oracle Database and Oracle Real Application Clusters
configurations. Oracle ASM is Oracle’s recommen­
ded storage management solution for SAP on
Oracle RAC and Oracle single instance that
provides an alternative to conventional volume
managers, file systems, and raw devices.
Oracle ASM lowers the Oracle database storage total
cost of ownership and increases storage utilization
while improving performance and availability over
traditional file system and volume management so­
lutions. Oracle ASM is easier to manage than con­
ventional file systems, has the performance of raw
volumes, and is tightly integrated with the Oracle
Database forming the foundation of a storage grid
for Oracle. Additionally, Oracle ASM eliminates the
need for 3rd party volume managers and file systems
for managing the Oracle database files.
Oracle ASM uses disk groups to store data files; an
Oracle ASM disk group is a collection of disks that
Oracle ASM manages as a unit. Within a disk group,
Oracle ASM exposes a file system interface for Oracle
database files. The content of files that are stored in a
Oracle Cloud File System for SAP
disk group is evenly distributed to eliminate hot spots
and to provide uniform performance across the disks.
The performance is comparable to the performance of
raw devices.
You can add or remove disks from a disk group while
a database continues to access files from the disk
group. When you add or remove disks from a disk
group, Oracle ASM automatically redistributes the
file contents and eliminates the need for downtime
when redistributing the content.
Oracle ACFS can be accessed and managed using
native operating system file system tools and standard
application programming interfaces (APIs). Oracle
ACFS can be configured and managed using Oracle
Enterprise Management tools. Oracle ACFS can be
accessed using industry standard Network Attached
Storage (NAS) File Access Protocols: Network File
System (NFS) and Common Internet File System
(CIFS).
The Oracle ASM volume manager functionality
provides flexible server-based mirroring options.
The Oracle ASM normal and high redundancy disk
groups enable two-way and three-way mirroring
respectively. Oracle ASM files can coexist with other
storage management options such as raw disks and
third-party file systems. This capability simplifies
the integration of Oracle ASM into pre-existing
environments.
Overview of Oracle ASM Cluster File System (ACFS)
Prior to Oracle Database 11g Release 2, Oracle ASM
was a volume manager and a file system for Oracle
database files only. Now, Oracle customers can bene­
fit from a single integrated solution instead of acting
as the systems integrator and dealing with the com­
plexities of integrating different software layers from
different vendors in house. Oracle ASM, Oracle ACFS,
Oracle ADVM snapshot are tightly integrated with
the Oracle Database, Oracle RAC, Clusterware and
other Oracle technologies and presents a comprehen­
sive and well tested solution for SAP customers run­
ning the Oracle Database.
Oracle Automatic Storage Management Cluster File
System is a multi-platform, scalable file system, and
storage management technology that extends Oracle
Automatic Storage Management functionality to sup­
port customer files maintained outside of the Oracle
Database. Oracle ACFS is tightly coupled with Oracle
Clusterware technology, participating directly in
Clusterware cluster membership state transitions and
in Oracle Clusterware resource-based high availability
(HA) management. In addition, Oracle installation,
configuration, verification, and management tools
have been updated to support Oracle ACFS.
Figure 1
An Oracle ACFS file system is a layer on Oracle ASM
and is configured with Oracle ASM storage, as shown
in Figure 1. Oracle ACFS leverages Oracle ASM func­
tionality that enables:
• Oracle ACFS dynamic file system resizing
• Maximized performance through direct access to
Oracle ASM disk group storage
• Balanced distribution of Oracle ACFS across Oracle
ASM disk group storage for increased I/O parallelism
• Data reliability through Oracle ASM mirroring
protection mechanisms
Overview of Oracle ASM Dynamic Volume Manager
(ADVM)
Oracle ASM Dynamic Volume Manager (Oracle
ADVM) provides volume management services and
a standard disk device driver interface to clients. File
systems and other disk-based applications send I/O
requests to Oracle ADVM volume devices as they
would to other storage devices on a vendor operating
system.
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Oracle Cloud File System for SAP
Moving SAP databases to Oracle Database 11g
Release 2 ASM
SAP customers can now move their databases to ASM,
the preferred storage platform for SAP systems run­
ning on RAC and single instance.
Customers can migrate their current file systems to
ASM/ACFS/ADVM in a smooth way based on the
best practices published on http://www.oracle.com/sap,
http://www.sdn.sap.com/irj/sdn/ora and SAP Note 1550133.
Based on these white papers the migration can be
briefly described as follow:
An Oracle ADVM volume device is constructed from
an Oracle ASM dynamic volume. One or more
Oracle ADVM volume devices may be configured
within each Oracle ASM disk group. The Oracle
ADVM Driver maps I/O requests against an Oracle
ADVM volume device to blocks in a corresponding
Oracle ASM dynamic volume and disk set located
within an Oracle ASM disk group. An Oracle ADVM
volume device exports Oracle ASM volume manager
features and ensures that volume mirrors remain
consistent in the face of abnormal system shutdowns,
Oracle ASM instance failures, or system failures.
Oracle ADVM extends Oracle ASM by providing a
disk driver interface to Oracle ASM storage allocated
as Oracle ASM volume files. You can use Oracle
ADVM to create virtual disks that contain file systems.
These file systems contained on Oracle ASM volumes
are able to support files beyond Oracle database files,
such as executable files, report files, trace files, alert
logs, and other application data files. Because Oracle
ADVM volumes are actually Oracle ASM files, they
require the same administrative privileges as the
Oracle ASM files.
Oracle Automatic Storage Management Cluster File
System (Oracle ACFS) is layered on Oracle ASM
through the Oracle ADVM interface. With the ad­
dition of the Oracle ADVM, Oracle ASM becomes a
complete storage solution of user data for both data­
base and non-database file needs.
• Oracle ASM Disk Groups configuration
• Oracle Grid Infrastructure installation
• Oracle Database 11g Release 2 and first patch set
(11.2.0.2) installation
• Configuration of Source and Target system
• Online database migration through RMAN using
“duplicate from active database” in case the OS
platform does not change or if the source and target
system have the same ENDIAN
• Off line database migration thorough RMAN using
“transportable tablespaces” or export/import or
Triple O based on Oracle GoldenGate if the platform
changes (can also be used for homogeneous migra­
tion)
• For more information about the migration process,
check the white papers mentioned above
BR*Tools support for Oracle ASM and Exadata
SAP provides the tools BRBACKUP, BRARCHIVE,
BRRESTORE, BRRECOVER, BRSPACE, BRCON­
NECT, and BRTOOLS to manage and protect the
data in your Oracle database.
The BR*Tools have been enhanced to support Oracle
Automatic Storage Management (ASM) and cover
among other:
• Backup, restore, recovery
• Database instance, space and segment management
• Database statistics, database check, database reorg
For more information check the sap notes:
• 1627541 – BR*Tools support for Oracle ASM
and Exadata
• 1598594 – BR*Tools configuration for Oracle
installations under ‘oracle.’
R e a l A p p l i c a t i o n Te s t i n g f o r S A P
R E A L A P P L I C AT I O N T E S T I N G F O R S A P C U S T O M E R S
Making a change to the SAP database can represent
a significant risk to an organisation. The effects of
an unexpected problem could be widely felt and
have serious consequences. For this reason, testing
of changes prior to production deployment is con­
sidered critical. The cost involved in testing using
traditional methods can be very high both in time
and money. Even after testing, many problems will
only be discovered in production, and as a result
end-users will suffer from poor performance or
possibly even outages.
Oracle now has a new and unique testing tool
for the Oracle Database called Real Application
Testing. This Database option comprises of two
complementary features, SQL Performance Analyzer
(SPA) and Database Replay. Together, these features
can help ensure that database changes do not neg­
atively impact SAP availability and performance.
They significantly improve the quality and lower
the cost of testing changes to the SAP database
system.
SQL Performance Analyzer (SPA)
One of the key tasks for a DBA is to tune SQL
statements for optimal performance. Changes to
database systems (such as optimizer statistics
refresh, database upgrades, and patches) can cause
the performance of previously well tuned SQL
statements to regress, which can dramatically
impact system performance for end-users. Until
now, it was difficult if not impossible to predict
how day to day operational changes to the data­
base will impact application SQL performance.
With SQL Performance Analyzer, or SPA, you
can now know exactly how SQL will behave after
routine system changes.
SPA automatically captures production SQL state­
ments from your SAP database and re-executes
them following a change to measure the impact.
The statements are executed serially, in isolation
from each other and regressed statements are auto­
matically highlighted. Integration with SQL Plan
Management and SQL Tuning Advisor enables
automatic tuning of these statements to address
any regressions prior to a change being implemen­
ted in production.
Orchestration of the entire SPA process can be
done using Enterprise Manager, which provides a
number of workflows for testing common operati­
ons such as Database Upgrades. There is also a
Guided Workflow which enables custom experi­
ments to be conducted.
75
76
Real Application Testing was introduced in the
11g release of the Oracle Database, however, SQL
Performance Analyzer is also available for previous
releases of the Oracle Database. Consequently,
SQL Performance Analyzer can be used to test
changes in SAP environments even if there are no
immediate plans to move to Oracle Database 11g
Release 2.
Some examples of changes that could be assessed
using SQL Performance Analyzer in SAP environ­
ments are:
• Upgrade SAP Database from Oracle Database 10g
Release 2 to 11g Release 2
• Install Database Patchset
• Migration from single instance to RAC
• Implement Partitioning
• Implement Advanced Compression
• Changes to _FIX_CONTROLS parameter
settings
Technical White Paper: SQL Performance Analyzer
Viewlet: SQL Performance Analyzer in Oracle Database 11g
Oracle Database Real Application Testing User’s Guide
Database Replay
Load testing today is generally done using tools
that allow testing teams to generate synthetic
workloads based on what they expect users to do
on a system. These workloads can then be replayed
by application virtual users, which simulate the
end users by submitting requests to the applica­
tion. Although widely used, this approach has a
number of shortcomings when it comes to testing
database level changes:
• Creating the synthetic workload can take a
considerable time and requires programming
expertise
• User behaviour is not well understood, so many
possible workflows are often missed in the
synthetic tests
• Creation of Histograms on SAP tables
• Production scale database concurrency is near
impossible to simulate with these tools
There are no SAP specific patches required to use
SQL Performance Analyzer. Further general infor­
mation on using SQL Performance Analyzer can
be found in the following documents:
There are no SAP specific patches required to use
SQL Performance Analyzer. Further general infor­
mation on using SQL Performance Analyzer can
be found in the following documents:
• A full application stack is required for testing as
these tools simulate end users
Database Replay makes it possible to capture a
workload on a production system with negligible
performance overhead and replay it on a test system
with the exact timing, concurrency, and transaction
characteristics of the original workload.
R e a l A p p l i c a t i o n Te s t i n g f o r S A P
Database Replay is suitable for testing changes to
the database tier and anything below it, such as
storage or OS platform. This also means that tiers
such as the Web and Application Server tier are
not required in the test environment. The Database
Replay capture process has been backported and
certified for SAP databases running on Oracle
Database 10g Release 2 (10.2.0.4).
Changes that Database Replay could be used to
validate include:
• SAP Database upgrade from 10gR2 (10.2.0.4)
to 11gR2
• Platform migration such as from Windows to
Oracle Solaris
• Database Patchset install
• Changes to _FIX_CONTROLS parameter
settings
• Schema changes
Results of Testing
The Oracle/SAP Development Team recently con­
cluded comprehensive testing of SAP applications
using both SQL Performance Analyzer and Data­
base Replay. The testing consisted of SAP R/3
and BW workloads running in-house on the ABAP
stack. Further testing was undertaken at a large
utilities customer running the SAP IS-U (Industry
Specific Utilities) module.
The objective was to use Real Application Testing
to measure the effects of Advanced Compression
for OLTP and SecureFiles on DML operations for
SAP R/3. The testing activity consisted of using
Database Replay to capture a production workload
from a 10.2.0.4 SAP database. This workload was
then replayed multiple times against both com­
pressed and non-compressed Oracle Database 11g
Release 2 databases. Key AWR metrics from the
replays are shown below.
• Migration from single instance to RAC
• Implement Partitioning
• Implement Advanced Compression
• Database storage changes (e.g. Direct NFS)
• Tablespace encryption
• Object Reorganization
Database Replay is included with Oracle Database
11g. In addition, Database Replay capture can be
run against Oracle Database 10.2.0.4 and higher
versions.
Patch 9233285 is required on the Replay database
to use Database Replay in SAP environments.
For more technical information on using Database
Replay please refer to the following whitepaper.
Technical White Paper: Database Replay
Viewlet: Database Replay in Oracle Database 11g
Oracle Database Real Application Testing User’s Guide
DB size after normal reorg:
3562,00 GB
DB size after normal reorg and
OLTP+SecureFiles(med)+index compression:
1589,00 GB
Space saved (~ 55%)
1589,00 GB
77
78
“Thanks to Oracle Advanced Compression we achieved huge space savings with minimal effort,
which resulted in substantial and measurable cost savings. We are extremely satisfied with
the results.”
– LAURA BENEDETTI,
IT Information Technology Department/Application Infrastructure,
Indesit Company S.p.A.
Indesit Company S.p.A.
http://www.indesit.com
Industry:
Manufacturers and distrib­
utors of major domestic
appliances (washing
machines, dryers, dish­
washers, fridges, freezers,
cookers, hoods, ovens and
stovetops)
dd
Workforce:
16,000 (in Europe)
Oracle products:
Oracle Database 11g for SAP;
sizes prior to Advanced
Compression:
• 8 TB for ECC
• 1x TB for BI/BW
• 1 TB for CRM
Key benefits:
Space savings of 50 percent
on average in each system,
significant cost savings and
database size reduction (7 TB
in total), improved perform­
ance, reduced backup time
enabling future growth
SAP:
ERP ECC, SAP BW, SAP CRM,
SAP PI
Infrastructure:
IBM servers / storage
(outsourcing)
Storage resources for ECC, BI/BW and CRM reduced by an average of 50% – costs substantially reduced
S I G N I F I C A N T S AV I N G S W I T H O R A C L E D ATA B A S E
11G A D V A N C E D C O M P R E S S I O N AT I N D E S I T
Indesit Company is one of the European lea­
ding manufacturers and distributors of major
domestic appliances (washing machines,
dryers, dishwashers, fridges, freezers, cookers,
hoods, ovens and stovetops). The company is
the undisputed leader in major markets such
as Italy, the UK, and Russia. Founded in 1975
and listed on the Milan stock exchange since
1987, the Group posted sales of € 2.8 billion
in 2011. Indesit Company has 14 production
facilities (in Italy, Poland, the UK, Russia and
Turkey) and 16,000 employees. The Group’s
main brands are Indesit, Hotpoint and Scholtès.
Indesit Company, a leading European manu­
facturer of household appliances, originally
opted for Oracle Database and SAP over 10
years ago. The combination proved to be a
stable, reliable and powerful basic infrastruc­
ture component. With every new release,
Indesit expanded its capabilities – for example
during the change from Oracle Database 9i
to Oracle Database 10g and also from 10g to
Oracle Database 11g.
Laura Benedetti from Indesit’s Information
Technology / Application Infrastructure team
says, “We have always benefited from the
combination of SAP and Oracle. With Oracle
Database 11g and the Advanced Compression
feature we have achieved considerable cost
savings and optimized the whole SAP IT
infrastructure very effectively.”
Improvements and optimizations deliver
major benefits
Indesit first decided to implement long-term
space savings and thus long-term cost savings
with Oracle Advanced Compression techno­
logy before the switch from 10g to 11g. As
soon as Oracle Database 11g appeared on the
horizon, Indesit first decided to implement
long-term space savings and thus long-term
cost savings with Oracle Advanced Compres­
sion technology before the switch from 10g to
11g. As soon as Oracle Database 11g appeared
on the horizon, the company was enthusiastic
about the improvements that could be achie­
ved with the technology. Indesit decided not
to make Advanced Compression productive
during the migration in 2011, but was eager to
achieve this as soon as circumstances allowed
after the upgrade.
Oracle Advanced Compression at Indesit
Once the database migration was complete,
the Application Infrastructure Team at Indesit
consulted with outsourcing partner IBM to
establish how best to implement Advanced
Compression. It was important to Indesit that
the cost and efficiency benefits of Advanced
Compression should not be limited to the ERP
system ECC but also extend to the BI/BW and
CRM systems to maximize the savings.
The SAP applications are used at virtually
all Indesit sites, in Russia, the UK, Turkey,
Poland, Germany, Italy, and elsewhere in
Europe. The SAP environment is used as the
central system, while the IT infrastructure
and all applications are outsourced.
The applications are accessed by a total of
2,800 users, and together with Oracle Database,
they keep Indesit’s essential business processes
up and running. “A system failure, however
brief, would have serious consequences for
business,” says Laura Benedetti.
Indesit: focus on Table Compression feature
The implementation and deployment of Oracle
Advanced Compression was defined by Indesit’s
IT team in a detailed project plan, which was
worked out step by step. Their target was to
achieve average space savings of around 50%.
Oracle Database 11g Advanced Compression
offers businesses a range of compression features
that translate into real cost savings. Advanced
Compression includes Table Compression,
RMAN Compression, Data Pump Compression
and Data Guard Network Compression. The
Index Compression feature was first introduced
with 10g.
Indesit wanted to achieve savings with the
Oracle Advanced Compression feature Table
Compression (OLTP). Table Compression allows
data to be compressed during all types of data
manipulation operations, including conven­
tional DML such as INSERT and UPDATE.
In addition, OLTP Table Compression reduces
the associated compression overhead of write
operations making it suitable for transactional
or OLTP environments as well. OLTP Table
Compression, therefore, extends the benefits
of compression to all application workloads.
The benefits of OLTP Table Compression go
beyond just on-disk storage savings. One sig­
nificant advantage is Oracle’s ability to read
compressed blocks directly without having to
first uncompress the block. Therefore, there is
no measurable performance degradation for
accessing compressed data. In fact, in many
cases performance may improve due to the
reduction in I/O since Oracle will have to
access fewer blocks. Further, the buffer cache
will become more efficient by storing more
data without having to add memory.
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Oracle Advanced Compression at Indesit
Tests confirm high expectations
Before Advanced Compression went live, the
IT team and an external consulting company
carried out a database analysis. “We were par­
ticularly interested in the tablespaces. The
data reorganization and the activation of
Oracle Advanced Compression/OLTP Table
Compression were implemented one after the
other or in some cases in parallel. Our out­
sourcer IBM was very much involved throug­
hout the process,” says Benedetti.
Implementation and testing took place on the
SAP test and development system, and the
ECC system was selected as the first to benefit
from Advanced Compression. The results con­
firmed the high expectations – that Oracle
Advanced Compression could reduce storage
space by at least 50%. The same procedure
was repeated in the quality assurance system
so that Advanced Compression could be
utilized in the productive system.
After the ERP ECC system, Indesit tackled the
BI/BW system and then the CRM system –
again with substantial space savings of around
50% or slightly more.
Huge benefit, minimal effort
“Thanks to Oracle Advanced Compression
we achieved huge space savings with minimal
effort, which resulted in substantial and meas­
urable cost savings. We are very satisfied with
the results,” says Laura Benedetti.
The company’s satisfaction is partly due to the
fact that the outsourcing fees it pays for SAP
system operation are based on resource usage,
for example CPU or storage utilization. The
intensive application use and growing volume
of data meant that resource usage was close to
exceeding the agreed levels. Oracle Advanced
Compression eliminated this excessive use of
resources, reducing utilization to below the
agreed fixed-rate level.
In concrete terms, Indesit achieved the follo­
wing database storage / space savings in the
three SAP applications: Through Oracle
Advanced Compression the ERP ECC data­
base volume (the required storage resources)
was reduced from 8 TB to approximately 4
TB. In the BI/BW system, the database
volume was reduced from 5 TB to around 2.5
TB, and in the CRM system from 1 TB to
around 500 MB.
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82
“The City of Nuremberg operates a large number of heterogeneous applications on different hardware
platforms to meet the complex IT requirements of a large, modern city. We have been relying for years
on Oracle Solaris to run our mission-critical applications, and we upgraded to Oracle Solaris 11 and
Oracle Solaris Cluster 4.0 because of Solaris' outstanding stability and reliability.”
– DR. MARTIN HALLER,
System Management Director, City of Nuremberg
City of Nuremberg
Location:
Nuremberg, Germany
dd
O R A C L E S O L A R I S C L U S T E R 4 . 0 F O R S A P AT
CITY OF NUREMBERG
City of Nuremberg Optimizes Operation, Maintenance, and Security of Heterogeneous IT Landscape
with Operating System Upgrade
Industry:
16,000 (in Europe)
Employees:
10,000
Oracle Product and
Services:
• Oracle Solaris
• Oracle Solaris Cluster 4.0
• Oracle Database 11g,
Enterprise Edition
• Sun Server X2-4
Nuremberg is the second-largest Bavarian city
and fourteenth largest municipality in Germany.
With the development of Eastern Europe,
the city has profited from its central location
within the European economic region. With
500,000 inhabitants, Nuremberg is the eco­
nomic, professional services, and cultural cen­
ter of Northern Bavaria, and the center of the
Nuremberg Metropolitan Region, with about
2.5 million inhabitants. Since the 1970s, the
city has been transformed into an innovative
service center with rapid growth in engineering
and economic consultancies, market research
firms, facilities management service providers,
and e-businesses. The many inventions that
originated in this city include the first print
workshop (1469), photography (1717), and
the technology for Shanghai’s Transrapid highspeed train (2004).
Challenges
• Establish the city’s financial department with
an SAP business warehouse on commodity
hardware without modifying its proven IT
platform based on Oracle Solaris, Oracle Solaris
Cluster, Oracle Solaris Volume Manager, and
Oracle Database, operating successfully since
2005
• Minimize effort required to deploy, operate,
and maintain SAP and specialty applications
by upgrading to the newest release of Oracle
Solaris
• Maintain high performance and high availa­
bility for numerous specialty applications—
ranging from motor vehicle licensing to
resident registration—and SAP modules
used for internal management purposes,
such as financials and human resources
Oracle Advanced Compression at Indesit
Solutions
• Upgraded to Oracle Solaris 11 and Oracle
Solaris Cluster 4.0 to lay the foundation for
optimized operation, maintenance, and
security of the city’s heterogeneous IT land­
scape of specialty and SAP applications
• Relied on the proven system platform, based
on Oracle Solaris, Oracle Solaris Cluster,
Oracle Solaris Volume Manager and Oracle
Database to ensure 24/7 availability of
business-critical applications
• Established an SAP business warehouse for
the city’s financial department on commod­
ity hardware, namely Sun Fire X4270 M2
andSun Server X2-4
• Accelerated time to production by configu­
ring Oracle Solaris 11 for the city’s numer­
ous hardware and software platforms with
minimal effort and customization, replacing
Oracle Solaris configuration scripts partially
with the Oracle Solaris’ Service Management
Facility feature and setting up storage vol­
umes and host-based mirroring easily with
Oracle Solaris Volume Manager
• Enhanced security by giving system admini­
strators access to specific Oracle Solaris
Zones, enabling working in local zones with
a better overview of services that prevents
critical actions, such as starting or stopping
processes, from affecting other zones
• Leveraged new Oracle Solaris features, such
as simplified high availability models (fail­
over zones and zone clusters), the repository
server’s auto install function, and the simpli­
fied update mechanism, for rapid configura­
tion and updates to the administration
environment
• Reduced system complexity and eased inte­
gration with the city’s SAP software suite
by creating isolated environments that are
very easy to configure, are monitored with
Oracle Solaris Cluster 4.0, and are used for
running SAP applications
Oracle Partner
Computacenter AG & Co. oHG
• Deployed two Oracle Solaris Cluster nodes
in two geographically separate data centers
to ensure business continuity and top per­
formance during public business hours for
the benefit of citizens
• Kept data centers running 24/7 with Oracle
Solaris Cluster’s advanced software algo­
rithms, which ensure permanent monitoring
of servers, network, applications, and storage
• Allowed automatic recovery of the cluster
and applications in failover situations while
enabling near-zero downtime maintenance
with rolling and dual partition upgrades
• Maintained high performance and availability
of the previous Oracle Solaris release to meet
strict requirements for the city’s applications,
such as traffic surveillance, resident registra­
tions, motor vehicle licensing, SAP NetWeaver, and SAP Business Suite
Oracle Platinum Partner Computacenter AG
& Co. oHG is a leading independent provider
of IT infrastructure services in Europe. The
company delivers on-site services in nearly 60
countries and supplies IT hardware and soft­
ware to customers in more than 100 coun­
tries.__As some software components were
not yet officially supported during the early
stages of the project, Computacenter imple­
mented the solution in close cooperation with
an Oracle presales consultant and Oracle
Solaris specialists. The City of Nuremberg,
working with its partner and Oracle, succes­
sfully deployed its SAP systems on Oracle
Solaris 11 and Oracle Solaris Cluster 4.0, with
Oracle Solaris Zones support, within its pro­
jected budget and turnaround time. During
the pilot project, the city encountered a few
bugs, which the Oracle Solaris team quickly
helped to solve.
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84
“By implementing Oracle Database 11g Advanced Compression we were able to avoid making
an additional, unplanned disk purchase, extending the life of the disk we had put in place for a
couple more years. OAC helped us reduce our databases rate of growth, cut our backup times
in half, improve DB response times, and save us money.”
– R E N E VA N A ,
Lead Database Administrator, ConAgra Foods Inc.
One of North America’s leading food makers counters the challenges associated with data growth
with database compression technology from Oracle
ConAgra Foods, Inc.
www.conagrafoods.com
Industry:
Food industry
dd
Workforce:
26,000
Oracle Products
and Services:
Oracle Database 11.2.0.2
for SAP with Advanced
Compression option
Key benefits:
•
•
•
•
Cost savings,
better performance,
reduced data growth,
optimized backup
SAP:
ERP ECC 6.0
(with a CI and 6 application
servers), approx. 3,000 users
Other Infrastructure:
Cisco UCS B230 M2
Blade Servers, SUSE Linux,
Veritas Cluster for HA,
Hitachi SAN Disk Array A D VA N C E D C O M P R E S S I O N AT C O N A G R A F O O D S : FA N TA S T I C S O L U T I O N – I N V E S T M E N T S AV O I D E D AND PERFORMANCE IMPROVED ConAgra Foods Inc. is one of North America’s
leading food makers. Its brands are found in
97 percent of America’s households. Consumers
can buy them in grocery, convenience, mass
merchandise and club stores. The company
sells nearly 13 million packages of food products every day, including 4 million frozen
food packages. ConAgra is a Fortune 500
company with net sales totaling 13+ billion
US dollars in 2012 and employs more than
26,000 people.
For any company trying to foresee the future
can be a challenging process. Especially when
it comes to accurately determining the size of
a database or storage capacities over a period
of two or three years. It becomes more than a
trivial matter and in some cases it is simply
impossible. For everytime that you make a
change to the system it must be throughly
tested and validated from an infrastructure
perspective, an application prespective, as well
as from a value prespective.
At ConAgra Foods, SAP ECC is the core system
used for our manufacturing business, the entire
process revolves around it. So anytime we
decide to make a change to our environment,
we run it up through the landscape before
promoting it into production. This gives us a
chance to see how it affects the database, hosts,
disks, and response times, as well as from the
frontend applications.
Alarming data / storage growth
At the start of 2012, ConAgra Foods realized
that it was growing faster than what was initi­
ally forcasted for a 3 year period in their SAP
ERP ECC environment. “Our ECC database
was growing at an alarming rate, exceeding
projected growth rate estimates and jumping
3 TB in a 9-10 month period. Our current
storage environment was capped at 10 TB of
SSD with 9.6 TB in use by DB,” says Rene
Vana, Lead Database Administrator at ConAgra
Foods.
Oracle Advanced Compression at ConAgra Foods
How could they overcome this challenging
trend of increasing data with a limited amount
of resources? One solution of course would be
to order an additional 10TB of new SSDs, and
let the database continue to grow. But this
approach wasn’t even considered, as Vana ex­
plains, “there was no plan in the current budget
to buy any additional disk until the next fiscal
year.”
Starting with a workable action plan
Given the situation, ConAgra sought and found
an alternative, implement Oracle’s 11g Advan­
ced Compression for SAP. Oracle Advanced
Compression is a beneficial and innovative way
of overcoming data growth challenges while
meeting the demand for more space. For ex­
ample, it allows IT managers to effectively
handle or manage larger volumes of data with
limited IT budgets.
ConAgra Foods has long been a customer of
Oracle, using the Oracle database as a safe,
stable and highly effective pillar of its infra­
structure, both for its SAP and non-SAP en­
vironments. Over the last 3 years, the total
number of users in the ECC system has grown
to over 3000, increasing the load and demand
for quicker response times. In a period of
roughly 4 months, between September 2011
and January 2012, the database grew by more
than 1.4 TB. This above average increase in
database growth was due to an unexpected
change in business direction that could not
have been foreseen by the IT department.
More specifically, the business and marketing
goals required more data to be kept online
and accessible in real time.
As ConAgra Foods DBA Manager Jenny
Powers explains, “we had to take rapid and
effective action to be on the safe side. We were
running the risk of exceeding our storage capa­
city limit for ECC use of 10 TB.” Alternative
ways of solving the problem were then quickly
investigated and discussed. A direction and a
plan needed to be devised to bring the data­
base growth problem under control. The focal
point of the plan should be to significantly
decreased volume of data, while reducing the
current database foot print, and spending a
minimal amount of capital in the process.
This can be accomplished by implementing
Oracle Advanced Compression.
First, ConAgra Foods decided to request an
additional 5 TB of SSD, swaping out the old
10TB of SSD for 15TB of new SSD, to relieve
growth limitation in the short term, and to
provide space to reorganize and compress data.
Secondly, start a pilot test to see how much
they could actually benefit from implementing
compression on an older 6TB copy of the SAP
ECC database. This would help set expecta­
tions, and develop the processes and procedures
to solve the problem within the newly added
additional 5 TB of disk. Thirdly, by implemen­
ting Advanced Compression, ConAgra could
further reduce the need to buy any additional
disk and extend the life the disk they already
had in place.
Pilot Test Results
Total Database Size before and after compression
For the pilot test, we used BRSPACE (version
7.2), tables and indexes were compressed in
accordance to SAP Notes (#1431296,
#1464156, #646681, #541538, #46272,
#771191). In addition, we broke out largest
table space (9 TB) into smaller sets of Data and
Index tablespaces (Data Classes w/in SAP),
taking into account the table names, roles and
functionality. This would make it easier to re­
organize the next time around, reducing the
need for such large chunks of free space. All the
lower landscapes were reorg’d and compressed
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86
first before moving into production, giving us
the opportunity to evaluate the impact on the
application and environment. Some of the key
things we watched for included dead locks,
DB latch contention increases, Disk IO and
CPU load.
Tests confirmed high expectations
We went into our OAC pilot test with two
main objectives, reduce the current database
size by at least 40%, and find a way to reduce
the rapid database growth rates. Both of these
objectives were achieved and exceeded based
on our initial estimates. “The ECC database
size and disk space usage was reduced by more
than 60 percent. Our initial expectations were
exceeded, we were very impressed,” reported
both DBA Lead, Vana, and DBA Manager,
Powers. Based on their findings and results,
Oracle Advanced Compression was then im­
plemented in the SAP ECC environment, all
the way up through production.
SQL Performance Metrics
Sample Query used to Validate IO affects of
Advanced Compression:
SELECT * FROM SAPR3.ZSD_ORDER
WHERE MANDT=100 AND ZZCSR
between '0000060019' and '0000060030'
AND VKORG=1000 AND VTWEG=10
AND VBTYP='C' AND ZZERDAT_O >
20110720;
Disk reads, buffer gets, time waited, I/O wait
time all showed decreases.
Table and Indexes before and after Compression used in query.
Oracle Advanced Compression at ConAgra Foods
Other DB Performance Metrics observed
From a SAP Metric perspective we saw the
“%DB Time” wait go from 56%, down to
around 38%. We attributed this change to a
combination of the new storage array consist­
ing of the 15TB of SSD and compression.
Where the disk change out got us a 10% boost
and the Oracle compression an additional
8-10% of the “%DB Time.”
Our “Average Response Time per Dialog Step”
dropped from 500ms to 435ms after just im­
plementing compression.
Our backup times went from 5.62hrs for a
full backup using rman across 8 channels down
to around 2hrs after releasing the free space
(green bar dropping in chart below) back to
the OS.
After implementing Advanced Compression
in Production
By having the DBA team ReOrg in chunks of
300GB to 1000GB of data every weekend, and
starting in July. We were able to complete the
project by DST weekend, only taking off a
couple weekends to attend Oracle Open World.
The DBA team was able to reclaim over 5TB
of disk space previously held by the database,
and watch the Database drop from 9.6TB in
size, down to 4.2TB, leaving us with about
10TB of free disk space for future growth over
the coming years.
Hardware and Software profile:
– Hitachi SAN disk Array
• 15TB of SSDs mounted as /oracle/R3P
– Cisco UCS B230 M2 blade servers
• Number of CPUs (20) - Intel(R) Xeon(R)
CPU E7- 2870 @ 2.40GHz
• SUSE Linux Enterprise Server 11 (x86_64)
2.6.32.12 0.7 (64-bit)
• RAM 128GB
• 64G of HugePages Reserved for Oracle
• 10G E connectivity
– Veritas Cluster for HA (4 node Cluster)
– Veritas NetBackup for Oracle - Release 6.5
– Oracle 11.2.0.2 PSU #4
• 48G SGA (42G DB_Cache, 4G Shared
Pool)
• 8K block size
• 9.3TB Database
– SAP ECC 6.0, with a CI and 6 App Servers
• SAP Components (sd, mm, pm, pp, qm,
ps, wm)
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88
Oracle Advanced Compression at ConAgra Foods
Overall satisfaction with the results
ConAgra Foods is very satisfied with the
improvements gained from using Oracle
Advanced Compression. “by implementing
Oracle compression technology we have been
able to avoid making any additional large
investments in storage, while being able to
see some additional benefits in system perfor­
mance, and reduced backup times” reports ConAgra Foods DBA Lead, Vana. Based on the results we have seen in our ECC
environment, we are on in the process of implementing Oracle Advanced Compression in
our SAP BW, Solution Manager, SEM, and
APO environments. Then work our way through
our non-SAP databases, dataware houses, and
Peoplesoft environments.
BRSPACE command examples:
## NoPrompt “-c force”, ReOrg table “VBOX” and compress indexes Only “-f tbreorg”
brspace -u / -c force -f tbreorg -s PSAPSR3_OLD -t “VBOX” -n PSAPSR3 -ic ora_proc -p 4 -e 8
## Noprompt “-c force”, ReOrg and Compress Tables, Indexes and LOBs if possible “-c ctablobind”,
## EXCLude tables in list from table compression “-p reorgEXCL.tab”, ## “-p 4”
: Run 4 table reorg threads
## “- e 8”
: Rebuild indexes with a parallelism of 8 each
## Skip SAP Compressed Tables (“-SCT”)
## LOB compress “-lc low”
brspace -u / -p reorgEXCL.tab -c force -f tbreorg -c ctablobind -s PSAPSR3_OLD -t “*” -n PSAPSR3 \
-ic ora_proc -i PSAPSR3 -p 4 -e 8 –SCT
## To see temporary dbms_redefinition objs during rebld use:
select owner,segment_name,segment_type,tablespace_name,bytes/1024/1024 as MB
from dba_segments
where (segment_name like '%#$' OR segment_name like 'MLOG$%'
OR segment_name like 'I_SNAP$%#$' OR segment_name = 'SNAP$');
## In another command window, STOP and CLEANUP temporary objects, do:
brspace -c force -f tbreorg -a stop
brspace -c force -f tbreorg -a cleanup (OR try)
brspace -u / -f tbreorg -t “*” -a cleanup ## or use table name wild card like “VBOX*”
Total database size
Part-I Tblspcs
Part-II PSAPSR3
Before compression
After compression
Change
6.155 TB
2.303 TB
- 62 %
863 GB
382 GB
- 56 %
5.230 GB
1.858 GB
- 64 %
Some impressive results from the pilot test of Oracle Database 11g Advanced Compression run at ConAgra Foods (Source:
ConAgra Foods, Inc.)
Oracle RAC and ASM at EDEKA Lunar
89
“Oracle RAC is a vital infrastructure component that helps us to achieve 99.9 % overall
availability and satisfy our design and architecture criteria. Oracle RAC 11g fully met
our expectations by delivering a high-availability, high-performance and flexible SAP
database within our template approach. Our overall experience with Oracle RAC and
ASM was very positive.”
– ARNE ZIEGLER,
Infrastructure Group Leader
for Architecture at LUNAR GmbH
High-profile retailer opts for Oracle RAC (Real Application Clusters) in one of the biggest
projects in the European retail industry
O R A C L E R A C 1 1 G AT E D E K A :
DELIVERING SECURITY AND STABILITY
With 12,000 stores, almost 300,000 employees
and an anticipated turnover of € 42.1 billion,
the Hamburg-based EDEKA Group is a leader
in the German food retail industry. Every day,
12 million customers buy items of the group’s
food and non-food ranges with up to 50,000
articles.
EDEKA’s IT subsidiary, LUNAR GmbH, is
responsible for dovetailing retail, wholesale and
central business processes. The company pro­
vides the full range of innovative IT services.
As well as being the name of the company,
LUNAR is also the name of a program to
develop and roll out a requirements-based
standard software solution for EDEKA in a
partnership between the seven regional com­
panies, headquarters and partner SAP. All
three levels of the enterprise – retail, regional
and headquarters – use one standard, integra­
ted SAP-based software solution. The project,
one of the most ambitious in the European food
retail industry, involves the Oracle RAC 11g
database for SAP with Automatic Storage
Management (ASM). The infrastructure tech­
nology solution serves as an anchor providing
security and stability to satisfy the group’s key
availability and performance requirements.
7040 instances of Oracle RAC 11g are being
used in the project with x86 server technology
and SuSE Linux. The LUNAR solutions will
be rolled out across the EDEKA regions in
various phases. The complete infrastructure
solution for all EDEKA units currently
addresses some 450 TB of net SAN storage.
EDEKA / LUNAR GmbH
Industry:
Retail
dd
Workforce:
appr. 300,000
Oracle products and Services:
Oracle Database RAC 11g,
with ASM
Oracle Recovery Manager (RMAN) Oracle ACS Standardized technology stack
The high-profile retailer has already made
significant progress in its IT reorganization.
The different regions have always operated
their own data centers with their own system
environments. Local and regional system rollouts of the LUNAR x86 infrastructure pro­
duct took place in all seven EDEKA regions
and at headquarters in Hamburg, and in most
places the changeover to the newest release is
already underway. The individual implemen­
tations are projects in their own right, integra­
ting the new systems into the existing system
technology. Arne Ziegler, Infrastructure
Architecture Group Leader at LUNAR GmbH,
says: “LUNAR has already converted a large
part of its own SAP system landscape to the
new infrastructure solution, as has one large
EDEKA region. This represents some 300
SAP systems, including around 119 systems
in Oracle RAC.”
Key benefits:
high availability, cost reduction,
high performance, less complexity,
high scalability;
future-oriented infrastructure
with innovative technologies,
based on standards
SAP:
Retail, ERP ECC 6.0, Netweaver BW,
Portal and others
Other Infrastructure:
IBM Bladeserver, SuSE Linux,
EMC Storage, Veritas Cluster
(for SAP SPOF processes), VMwar
90
“ASM ensures effective
administration and
highly productive
management of the
RAC databases,” is the
opinion at LUNAR.”
– Arne Ziegler,
Infrastructure Group
Leader for Architecture
at LUNAR GmbH
Any business software roll-out in the LUNAR
program is based on a standard infrastructure
platform. This platform is based on the
EDEKA Group’s approved design rules and is
configured on the basis of an x86 computer
architecture in the LUNAR lab to create a
fine-tuned technology stack that serves as a
system template for productive data center use.
Crucially, the LUNAR x86 infrastructure plat­
form delivers a scalable, cost-effective and highavailability SAP IT infrastructure system with
standardized standard components and support
processes that also represents a secure invest­
ment. The application software template is then
adapted to this system.
The LUNAR x86 infrastructure platform, a
standardized but flexible complete solution,
consists of an application platform (to support
the SAP application stack), Oracle database,
OS/virtualization, x86 server hardware, and
storage. The package also includes a design
concept, automatic installation routines for the
OS environment, configuration parameters,
installation guidelines, and lists of test cases
to check that the implementation is fully fun­
ctional in the EDEKA data centers. LUNAR
handles solution support and ongoing product
development on behalf of the EDEKA Group.
One key design rule is that there are few or
no dependencies between individual function
blocks and the system is largely manufacturerneutral at all levels.
In terms of software the new standardized
SAP system landscape will replace several
individual solutions and various retail pro­
grams, and in terms of infrastructure, host
systems and varus UNIX systems. The overri­
ding objective throughout is to reduce invest­
ment and operating costs (including support
and maintenance) through standardization.
Oracle – the sound choice on business and
technology grounds
Before implementation is carried out, the
LUNAR lab performs compatibility tests to see
which vendor products can be used for each
function block in the infrastructure solution.
“As far as the SAP database is concerned, the
most important evaluation criteria were avai­
lability, stability, performance, and future
compatibility,” says Ziegler. “The future data­
base had to support both smaller and larger
system versions as required. Both technological
and operational factors made Oracle and Oracle
RAC the obvious choice.” He adds: “We had
already had positive experience with Oracle
database technology as a high-availability so­
lution and more generally with Oracle data­
bases in SAP and non-SAP environments, which
also tipped the balance in favor of Oracle.”
Oracle Database 10g (single-instance) and
Oracle RAC 10g were already in use through­
out the EDEKA Group. Oracle Database 11g
and Oracle RAC 11g for SAP provide even
more customer benefit with useful extra fea­
tures such as disk space reduction (Advanced
Compression) with lower hardware costs, hig­
her performance, improved manageability, and
above-average high availability (with disaster
recovery) for SAP applications.
Satisfied expectations
“Oracle RAC is a vital infrastructure compo­
nent that helps us to achieve 99.9 % overall
IT availability and satisfy our design and
architecture criteria. Oracle RAC 11g fully
met our expectations by delivering a highperformance, high-availability, efficient and
flexible SAP database within our template
approach. Our overall experience was very
positive,” says Ziegler, who is extremely satis­
fied with Oracle RAC 11g so far.
Oracle RAC and ASM at EDEKA Lunar
EDEKA runs the Oracle RAC productive data­
bases, based on an active/active architecture,
on physical servers, each of which is part of a
two-node cluster environment. If one node
becomes unavailable for any reason, the other
immediately takes over the workload of the
failed node in the local data center. In addition
to RAC databases, EDEKA uses Oracle Data­
base 11g single-instance databases, for example
in development systems and smaller productive
systems with lower SAPS requirements.
The failure of a cluster node has been tested
several times by simulating a range of failure
scenarios in the lab. As well as a local data
center there is a second data center with the
same hardware for disaster recovery. In the
event of a disaster it can provide 100 % fai­
lure capacity with no need to switch back to
the original data center once the problem has
been resolved.
Effective administration with Oracle ASM
The Oracle RAC databases are managed and
operated with Oracle Automatic Storage Mana­
gement (ASM). “ASM ensures effective admini­
stration and highly productive management of
the RAC databases,” is the opinion at LUNAR.
The company is also evaluating the possibility
of using ASM for mirroring purposes, which is
very straightforward. Synchronous data repli­
cation is currently taking place at storage level.
All in all, Oracle RAC 11g with ASM is en­
abling EDEKA/LUNAR to operate a scalable,
cost-efficient and high-availability SAP IT
infrastructure system representing a secure
investment with standardized standard com­
ponents and support processes – which ulti­
mately translates into hard financial benefits.
The solution also offers maximum future
compatibility.
EDEKA/LUNAR may well choose to expand
its use of Oracle features. For example, the
group is evaluating the option of protecting
itself against logical errors in the database
function block with the standby database so­
lution Oracle Data Guard. The group is also
considering the possibility of harnessing ad­
ditional benefits of Oracle RAC: perhaps by
using the innovative database clustering tech­
nology not just to deliver high availability,
but also for scaling purposes, or by using
Oracle Database 11g Advanced Compression.
91
92
O r a c l e A C S – Tr i p l e O a t A k z o N o b e l
“Oracle ensured a risk-free migration with zero downtime, which resulted in better performance
and cost savings. Oracle Database 11g has enhanced our operations immensely.”
– R O B VA N V L I E T,
Manager Technical Services, AkzoNobel
A K Z O N O B E L D E C R E A S E S T O TA L C O S T O F D ATA B A S E
OWNERSHIP BY AROUND 50% AND IMPROVES
P R O D U C T I V I T Y 5 0 % T O 1 0 0 % , F O L L O W I N G FA U LT L E S S
M I G R AT I O N
AkzoNobel
Amsterdam,
The Nederlands
Industry:
Chemicals
Employees:
57,000
Annual Revenue:
AkzoNobel is the largest paint and coating com­
pany in the world and a major producer of spe­
cialty chemicals. With operations in more than
80 countries, AkzoNobel is a Global Fortune 500
company. Its products protect buildings and infra­
structures around the globe and promote safety
and good health, while bringing color to the world
and furnishing homes and offices. In addition to
paints and coatings, AkzoNobel’s chemicals serve as
essential ingredients in everything, from ice cream
to asphalt, soup to soap, and plastics to paper.
$1 to $5 Billion
Oracle Product and
Services:
• Oracle Database 11g
• Oracle GoldenGate
AkzoNobel wanted to upgrade its entire Oracle
Database 10g infrastructure to Oracle Database 11g
with zero downtime to ensure business continuity.
In addition, the company wanted to reduce its total
cost of database ownership and ensure an easier
roll-out for the entire production system in new
countries.
Following the upgrade, AkzoNobel reduced its total
cost of database ownership approximately 50% by
compressing storage from 3.7 to 1.8 terabytes. In
addition, it enhanced productivity for several tasks,
such as monthly reporting and customer service, by
as much as 100%.
Challenges
• Upgrade the database system containing all
production data used in business intelligence,
supply chain management, and enterprise core
component systems, with zero downtime to
ensure full, business continuity
• Ensure an easier roll-out for the entire production
system in new countries by using copies of the
production database for testing purposes
• Lower total cost of ownership by reducing costs
of back-up, storage, and database maintenance
• Improve overall productivity for customer
service and monthly reporting systems by
enhancing database performance, allowing for
faster order entries and searches for information
to answer customers’ questions
Solutions
• Ensured full business continuity with zero
downtime, while upgrading to Oracle Database
11g using Oracle GoldenGate
• Enhanced production system deployment in
15 new countries by using database copies for
realistic testing without interfering with the
live production database
• Reduced total cost of ownership approximately
50% by compressing storage from 3.7 to 1.8
terabytes and lowering database backup costs
• Improved productivity for several tasks by 50%
to 100%, such as for mobile order picking, by
allowing customer orders to be automatically
picked from the shelves; monthly financial and
productivity reporting; and customer service,
due to the ability to enter orders and answer
customer queries more quickly
• Reduced time to dialog with the database from
approximately 800 milliseconds to 450 millise­
conds for more than 8,500 users, even during
peak usage periods, when there are 1,400 con­
current users
Implementation Process
Preparations in the first phase took approximately
six months. It then took AkzoNobel approximately
two months to complete the actual migration and
compression for all 21 systems.
Database Vault
The only database
that prevents your IT staff
from seeing your data.
Without Oracle’s Database Vault,
your staff can see:
Your financial results
Your customer list
Your employees’ salaries
Only Oracle has a Database Vault
oracle.com/security
or call 1.800.ORACLE.1
Copyright © 2009, Oracle. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its a affiliates.
Other names may be trademarks of their respective owners.
94
“Replacing the mainframe for the SAP databases has allowed us to reduce IT operating
costs in the SAP environment and increase the flexibility of our IT use. As a strategic
database platform, Oracle is an essential element that supports our realignment.”
–MAX BÜTTIKER,MANAGER
SAP customer Competence Center, Helsana-Group
Switzerland’s biggest health insurer replaces mainframe in SAP environment
with new strategic
www.helsana.ch
Industry:
Insurance
HELSANA GROUP REPLACES DB2
W I T H O R A C L E D ATA B A S E Workforce:
3,000
Oracle products:
Oracle 11.2.02 for SAP
Key benefits:
Strategic database,
cost savings, more
flexibility and better
performance
SAP:
ERP ECC 6.0, FI,
CO, HCM, HR-PF,
FS-ICM Enterprise Portal,
ESS, MSS, LSO, ECM
Infrastructure:
Database layer
IBM servers with Red Hat
Linux, application layer
Standard Intel servers with
Windows and VMware ESX
Last year the Helsana Group decided to phase
out its z/OS mainframe environment in favor of
a new client/server IT landscape. It was decided
to replace IBM’s DB2 with Oracle Database as
the group’s strategic database platform.
“In March 2012 we passed an important mile­
stone on the road to a new IT landscape,” says
Max Büttiker, Manager of the SAP Customer
Competence Center at Helsana. On this date,
the databases for the SAP applications, which
have been in use for a long time and have
around 3,000 users, were migrated from the
IBM zOS mainframe with DB2 to a client/­
server hardware setup (with x3850 as the data­
base server) using Red Hat Linux and Oracle
Database 11g. The application servers are
standard Intel systems running Windows and
VMware ESX.
Support for migration project
The SAP applications themselves were virtu­
ally unaffected by the project to migrate from
DB2 to Oracle Database 11g. Infrastructure
experts from SAP Switzerland and Oracle
collaborated on the project. The migration con­
cept was designed by SAP, who also supplied
the migration tools for the export of the DB2
(Version 9.1) database. One of the first steps
was to create a sandbox environment and test
the export tools. The various systems, including
the D, Q, and P systems, were then migrated
and the latest version of Solution Manager was
installed and thoroughly tested.
“At the end of the day, we implemented the
DB2-to-Oracle migration exactly as planned,”
recalls Büttiker. “A few issues with the export
tools were resolved with the help of SAP. The
migration required a Uni-code conversion,
which was also successfully implemented. The
adaptation of various interfaces also went
smoothly, with no
major delays.”
Helsana DB2 migration to Oracle Database
“New environment running perfectly”
The new SAP environment with Oracle
Database 11g is “running perfectly”, says
Büttiker with satisfaction. Even without detai­
led measurements, it was clear from the outset
“that response times have im-proved, even
though no database optimizations have been
carried out so far”. As the IT team at Helsana
also discovered: “The high integration of
Oracle in SAP has several advantages, for
example in system administration.”
So far the Helsana Group has not taken advan­
tage of Oracle Database 11g features such as
Advanced Compression or Advanced Security.
However, these are possible options for the
future, especially as the company is already
familiar with compression processes in a data­
base environment. The Oracle database for
the ERP system is currently around 500 GB.
“Replacing the mainframe has allowed us to
reduce IT operating costs in the SAP environ­
ment and increase the flexibility of our IT
use,” says Büttiker. “As a strategic database
platform, Oracle is an essential element that
supports us.”
Helsana Group
The Helsana Group is Switzerland’s leading
healthcare insurer, providing illness and
accident insurance and other health-related
services to private individuals and enterpri­
ses. With premium revenues of 5.6 billion
Swiss francs, the company occupies the top
position on the Swiss insurance market. The
Helsana Group operates in all regions of the
country and employs 3,000 people. It is a
non-listed stock corporation structured as a
holding company. The Helsana Group in­
cludes Helsana, Progrès, Sansan, Avanex
and Maxi.ch (for more information, visit
www.helsana.ch). The Helsana Group protects
almost 1.9 million people in Switzerland
against the financial consequences of illness,
accident, maternity and old age. In its corpo­
rate insurance business, which operates solely
under the Helsana brand, Helsana insures
58,000 companies and organizations (with
over 710,000 insured persons) against the
financial consequences of employee incapacity
due to illness or accident. The group also
offers corporate health management services.
95
96
ORACLE ADVANCED CUSTOMER SERVICES FOR SAP
Database Services for SAP Environments
Oracle Support for SAP
A key attribute to the deep customer focused
partnership with SAP, is SAP’s requirement
for a permanent onsite technical staff. These
“Centers of Expertise” staff SAP’s Oracle
Development Level Support queue and provide
immediate assistance for a wide range of
activities ranging from critical issue support
to “production down” outage situations. The
Centers, located in Walldorf, Tokyo and Palo
Alto, also assist SAP customers with a wide
range of proactive support in areas such as
management of increasing data volumes, per­
formance optimization, setup of high availabi­
lity solutions and data exchange between the
SAP system and other Oracle databases. The
SAP-Oracle integrated support model draws
from over 20 years of close-in collaboration
and delivers a highly responsive and anticipatory
level of service.
The services provide for three levels of annuali­
zed operational support, Assisted Services
Engagements and onsite Technical Skill
Workshops. As SAP certifies new versions of
Oracle databases, as with Oracle Database 11g,
that deliver greater speed, scalability and
reduced IT costs, Oracle Advanced Customer
Services has the expertise and certifications to
help customers adopt and leverage this tech­
nology for SAP applications. In addition, onsite
assistance in deploying and leveraging Oracle
database features such as Database Vault, Data
Guard, Partitioning and RAC is available to
ensure proper configuration and set ups with
SAP application requirements. All Advanced
Customer Services Database Services for SAP
Environments are delivered by Oracle experts
who are skilled in maximizing Oracle techno­
logy contributions to overall system perfor­
mance, stability and recoverability.
Oracle Direct Customer Support Through
Oracle with SAP Expert Guidance
Advanced Customer Services
Tailored to Your Business
In addition to the integrated support with SAP,
many customers choose to engage Oracle
Support directly to help achieve even greater
performance and ROI from their SAP-Oracle
configured environment. These services are
available through Oracle’s Advanced Customer
Services (ACS) organization. Advanced
Customer Services experts deliver personalized
services directly to customers worldwide to
maximize performance and increase productivity
for all Oracle systems.
Database Services for SAP Environments offers
three levels of annualized services that can be
combined with engagements and workshops
to meet your specific needs.
“SAP works in partnership with Oracle to
provide quality system support. Many of our
joint customers however, require even higher
levels of support for their database environ­
ments to leverage maximum Oracle capabilities.
Our annualized services take support to the
next level”, explains Larry Abramson, Senior
Vice President, Oracle Advanced Customer
Services.
– facilitates and
expedites service requests through a single
point of contact. Your Service Delivery Manager
(SDM) ensures that the right people and orga­
nizations are aligned with meaningful action
plans resulting in more efficient and effective
issue resolution.
Advanced Support Assistance
Business Critical Assistance – combines service
request resolution with proactive advice and
assistance tailored to your specific operations
and projects. Your SDM coordinates the efforts
of a team of engineers who develop background
capabilities on your company and your IT goals,
and then assist with ensuring a successful out­
come for each of your projects.
Oracle Advanced Customer Services (ACS) for SAP
offers our most
comprehensive service, with a team of focused
engineers that are deeply aware of your environ­
ment, operations and projects. This focused
team of engineers is available to you through
a direct access hotline to provide assistance for
critical Service Requests and a range of proactive
services including assessments and root cause
analysis.
Solution Support Center –
Oracle/SAP- Oriented Workshops and
Engagements
To build your IT staff’s capabilities and confi­
dence in optimizing the Oracle database in a
SAP environment, our workshops are created
and delivered by specialists who know how SAP
applications interact with Oracle databases.
With the content drawn from a long history
of technical partnership with SAP, Oracle
Advanced Customer Services provides the
following Technical Skill Workshops:
• Fundamentals of Oracle database for SAP
ERP (Level I)
• Oracle Advanced Performance Tuning for
SAP ERP (Level II)
• Oracle Expert for SAP (Level III)
• Oracle Database 11g for SAP Business Suite
Technical Skills Workshop
• Oracle Database Administration for SAP
Business Intelligence
• Oracle Real Application Clusters for SAP
• SAP ERP ABAP Tuning with Oracle
Database Platform
In addition to established portfolio of work­
shops, a new workshop, Oracle Security for
SAP ERP Customers is now available on
request.
Designed to help customers deal more effec­
tively with external and internal compliance
and security requirements, the workshop focu­
ses on how to leverage the Oracle database
features to safeguard their deployments at the
database level. Key areas include: database-user
security, auditing, network security, Transparent
Data Encryption and Oracle Database Vault.
To further enhance the value, these Technical
Skill Workshops can be modified and enhanced
to help ensure alignment with your specific
situation and goals. Technical Skill Workshops
are specific to your company and are scheduled
based on availability.
Many customers find that deep Oracle and
SAP experience and expertise is necessary to
improve database performance and system sta­
bility, when upgrading or moving the database
or when leveraging Oracle database features.
Our most popular engagements include:
• Database Health Check
• Database Partitioning
• SAP ERP Administration Concepts
• Review and Proof of Concepts
• Hot Standby/Data Guard Implementation
• Backup/Restore/Recovery
• RAC Setup Assistance
• HW Migration “O2O”/Oracle (Advanced
Customer Services as Provider)
• HW Migration Assistance “O2O” Packages
(Advanced Customer Services as Assistance)
• Database Migration Assistance
• Database Reorganizations
With Advanced Customer Services Database
Services for SAP Environments, you enjoy a
preferred relationship with Oracle subjectmatter experts, IT professionals, and developers
to maximize the value of your Oracle environ­
ment.
Database Healthcheck/Performance Analysis
Performance is a primary key to success in the
introduction and operation of a SAP system
for all SAP customers. Our specially trained
staff, not only knows the Oracle database in
detail, but is also trained in the intricacies of
Oracle in a SAP environment. Both at the
beginning of a deployment and at regular
intervals over the application life-cycle, Data­
base Healthchecks can ensure proper configu­
ration and tuning for optimum performance.
97
98
High Availability/Backup Concepts
Database Migration Services for SAP
Unavailability of the SAP system leads to cata­
strophic problems for most customers, both
logistically and financially. In order to minimize
the risk of unplanned downtime in a mission
critical environment, IT organizations must
pro actively plan for failover and recoverability.
Oracle database products enable different
approaches, such as hardware clusters, mirror
technologies, standby databases, RAC and Data
Guard. Oracle Advanced Customer Services
can advise on the comparative advantages and
disadvantages of these different approaches as
it applies to your particular situation and, of
course, assist with the implementation of the
chosen solution.
The majority of all SAP ERP installations run
on an Oracle database. The Oracle Advanced
Customer Services for SAP group is certified
by SAP for database migrations and can assist
companies who wish to migrate their SAP
Business Suite installation from a non-Oracle
database to Oracle. A much valued aspect of
Oracle’s migration services is the deep fami­
liarity of the change from a DBA perspective.
Oracle Advanced Customer Services can assist
your staff in executing a migration plan while
familiarizing them with the new database
operations.
Oracle RAC Enablement for SAP
The “Real Application Clusters” (RAC) option
enables the distribution of your database
instance across different servers, or nodes. This
offers new possibilities in the area of high avai­
lability of an Oracle database system, and also
provides greater flexibility in the dimensio­
ning and scalability of system resources.
Oracle Advanced Customer Services provides
professional services, in the areas of planning,
technical workshops and implementation, to
assist you with enabling RAC for your SAP
environments.
Oracle Partitioning for SAP Customers
Oracle Partitioning is an option to Oracle
Database 10g Enterprise Edition (also along
with Oracle Database 11g certification). At
a technical level, Oracle Partitioning allows
tables and indexes within a database to be
subdivided into smaller pieces. Oracle can
“partition” a table by ranges of values, so for
example, the data for Jan 1, 2010 through
Jan 31, 2010 can reside in its own partition.
Oracle can also partition a table by a list of
values, so, for example, North American data
is in one partition, while the European data is
in another partition. Partitioning is a critical
feature for managing large databases.
Partitioning is the feature that allows a database
to scale for very large datasets while maintaining
consistent performance, without an unduly
in-creased need for hardware resources or
administrative efforts. Oracle Partitioning is
embedded into the core database engine and
supported by Oracle’s administrative tools.
From a SAP application perspective, partitio­
ning is completely transparent. Thus, no chan­
ges need to be made to the application or to
the SQL statements in order to use partitioning.
Partitioning for SAP has been supported since
SAP Release 4.6C (see SAP Note 742243)
for the SAP Kernel 6.20.
Oracle Advanced Customer Services (ACS) for SAP
Oracle Database 11g
With the many new capabilities and enhance­
ments of Oracle Database 11g, such as Advan­
ced Compression, DirectNFS, Secure-files and
Online Patching, enthusiasm and advanced
demand continues to build for fast deployment.
In addition, Database Vault is certified by
SAP for supportability.
Advanced Customer Services stands ready to
advise and assist SAP users in efficiently and
smoothly upgrading to Oracle Database 11g
in line with SAP supportability requirements.
Technical workshops are in development to
help your IT staff become aware and comfor­
table in deploying and supporting the many
features of Oracle Database 11g.
Whether through our ongoing support and
partnership with SAP, or directly with your
IT organization, Oracle Advanced Customer
Services deliver personalized services with deep
experience operating with SAP applications.
For further information please contact us:
D A T A B A S E
99
11g
[email protected]
Please contact:
EMEA:
Michael Weick
[email protected]
Oracle Support for SAP Customers
Altrottstr. 31
69190 Walldorf
USA:
Matt Aucella ACS SAP Sales Director
[email protected]
Japan, APAC, ANZ:
Oracle Japan
Eisuke Sekiguchi
[email protected]
More information online
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of the Global
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Other names may be tratemarks of their respective owners.
Oracle Advanced Customer Services ACS at Centrica
101
ORACLE ADVANCED CUSTOMER SERVICES
AT C E N T R I C A , U K
Centrica (British Gas) serves around 12 mil­
lion homes – half the homes in Britain and
nearly 1 million businesses. High availability
is a main focus. Multiple large SAP applica­
tions were at the time running on a huge
Oracle database with more than 23TB of data,
on HP UX systems.
Centrica planned a move of their four most
important SAP platforms to a new data cen­
tre. Due to interdependencies between these
mission critical systems, they all needed to be
moved in one go. Along with the transition,
the Oracle database was to be upgraded to
11iR2. Long outages during the change were
out of the question.
ACS had been in the account for many years
and got engaged to assist with the migration,
because Centrica trusted their expertise. A team
of SAP specialists from the ACS SAP Expertise
Centre in Walldorf, Germany set to work and
planned and delivered the transition. Using the
ACS O2O (Oracle-to-Oracle) methodology,
Centrica were able to achieve migration of
2TB an hour, completing the migration well
within the given 24 hours downtime window.
The ACS team provided guidance and best
practice and was able to identify and mitigate
any risk factors along the way.
After the August bank holiday weekend of the
transition, the systems went live, providing a
stable service to the users from the first hour.
ACS experts stayed onsite during this initial
phase to provide immediate support and gui­
dance and were able to quickly resolve the few
minor post migration issues experienced.
After the August bank holiday weekend of the
transition, the systems went live, providing a
stable service to the users from the first hour.
ACS experts stayed onsite during this initial
phase to provide immediate support and gui­
dance and were able to quickly resolve the few
minor post migration issues experienced.
Centrica have already embarked on the next
stage of their data centre evolution – a move
to Exadata. ACS will be there to assist.
Why we were successful
• Unique expertise in SAP running on Oracle
• Deep understanding of customer require­
ments gained during the many years of
engagement
• Trusted Advisor role
• Support through the ACS SAP Expertise
Centre
• High quality of the ACS Oracle-to-Oracle
methodology
Industry:
Utilities
Oracle Product &
Services:
• Oracle Database 11iR2
running SAP;
• ACS Oracle to Oracle
(O2O) Database transition
102
“Since we run SAP enterprise resource planning on Oracle Database, Oracle GoldenGate was the
perfect solution for our migration, along with the online migration technology offered by Oracle
Advanced Customer Support Services. It allowed us to start preparing for this important migra­
tion, only a few months after initial contact with Oracle. And indeed, we achieved our goals in a
very short timeframe with minimal downtime for the SAP system, while reducing the size of
our target database by 50%.”
– MARION FOKKINGA,
NXP Semiconductors N.V.
Teamlead Technology Advancement SAP,
NXP Semiconductors N.V.
Location:
Eindhoven,
The Netherlands
dd
Industry:
N X P S E M I C O N D U C T O R S R E D U C E S D ATA B A S E
B Y 5 0 % , M I G R AT E S 7 . 5 - T E R A B Y T E S T O
N E W D ATA B A S E I N A W E E K E N D
High Technology
Employees:
25,000
Annual Revenue:
$1 to $5 Billion
Oracle Product and Services:
• Oracle Database, Enterprise
Edition 11g
• Oracle Advanced Compression
• Oracle GoldenGate
• Oracle Advanced Customer
Support Services
NXP Semiconductors N.V. is a global semi­
conductor company with operations in more than
25 countries. Founded in 2006 and formerly a
division of Philips, the company provides highperformance, mixed-signal, and standard product
solutions that use its leading expertise in radio
frequency, analog, power management, interface,
security, and digital processing. These innovations
are used in a wide range of automotive, identifi­
cation, wireless infrastructure, lighting, industrial,
mobile, consumer, and computing applications.
NXP invests more than US$550 million per year
in research and development and has approximately
11,000 issued and pending patents.
NXP operated SAP enterprise resource planning
(ERP) and Oracle Database, Enterprise Edition
10g. The company had scheduled a data center
migration with change of hardware and operating
system, and upgrades for the database and SAP
ERP. Nevertheless, using traditional approaches
with native SAP tools (r3load), it would have
taken approximately 20 hours to migrate 7.5-tera­
bytes (TB) of SAP application data stored in
Oracle Databases. As a 24/7 manufacturer of elec­
tronic products used in automotive, lighting, aero­
space, computing, and many other applications
and industries—such as chips, sensors, and
diodes—NXP needed to keep the SAP systems
up-and-running, with only minimal downtime
during migration because business processes
would otherwise have been interrupted.
Upgrading to Oracle Database, Enterprise Edition
11g based on proven Oracle methods and using
O2O (Oracle-to-Oracle) Transition Services, NXP
estimated that it completed the migration twice as
fast as it would have using native SAP tools. It
also reduced the required storage space for the
company’s SAP application data by approximately
50%, while shortening total database downtime
from hours to minutes.
Challenges
• Migrate a complete data center with change of
hardware and operating system, upgrades of the
database, and SAP ERP within less than eight
hours downtime to avoid interrupting business
processes, like shipments of the company’s 24/7
production, which includes tens of thousands of
electronic products used in automotive, lighting,
aerospace, computing, and many other industries
• Migrate 7.5-TB of SAP application data to
Oracle Database 11g within the scheduled
down-time of a few hours—impossible to realize
using native SAP tools (r3load), which would
have required approximately 12 hours for the
migration
• Reduce storage costs associated with SAP
application data and free IT resources required
to maintain it
O r a c l e O 2 O – N X P S e m i c o n d u c t o r s N . V.
• Upgraded to Oracle Database, Enterprise Edition
11g, based on proven Oracle methods with very
high parallelization, automatic scheduling soft­
ware, and validation, using O2O Transition
Services to complete all migrations from the
source to the target database within the scheduled
down-time of a few hours
Solutions
• Upgraded to Oracle Database, Enterprise
Edition 11g, based on proven Oracle methods
with very high parallelization, automatic sche­
duling software, and validation, using O2O
Transition Services to complete all migrations
from the source to the target database within
the scheduled down-time of a few hours
• Benefitted from the expertise of Oracle Advanced
Customer Support Services to perform an Oracle
Triple-O migration, consisting of a first migration
using O2O and the application of deltas to the
target database with Oracle GoldenGate
• Used Oracle GoldenGate to log all modifications
that were applied to the source database while
the migration was running and transfer them
to the target database (Oracle Triple-O)
• Estimated that NXP completed the migration
twice as fast as it would have using native SAP
tools, obviating the need to shut down the
system for a longer period, which would have
interrupted shipments
• Automated the transfer of large SAP tables over
internal 10 gigabit network connections at very
high speeds using automated scheduling services
• Deployed Oracle Advanced Compression to
reduce the required storage space for the com­
pany’s SAP application data by approximately
50%—5-TB less than before the upgrade and
migration—to save more than US$70.000 per
year by reducing data storage requirements
• Reduced time spent and central processing unit
overhead during migration with Oracle Advanced
Compression, using dump files to transfer small
SAP tables of up to 50 megabytes
103
• Experienced downtime of less than 3 hours, re­
quired for validation of the migration, minimizing
business process interruptions in producing tens
of thousands of electronic products
Why Oracle
“We did not even consider other suppliers when
preparing for this project. This was due, in part,
to the short-term schedule, but also to the excellent
relations between NXP and Oracle, and the fact
that O2O Transition Services are available for all
operating systems and are fully hardware-independ­
ent–a key benefit for this project,” said Marion
Fokkinga.
“Since we run SAP
Resources
– Marion Fokkinga,
Additional High Technology successes with Oracle
Database
enterprise resource
planning on Oracle
Database”
Teamlead Technology
Advancement SAP,
NXP Semiconductors
N.V
104
SUPPORT FOR ORACLE “RESOURCE MANAGER”
OPENS NEW HORIZONS OF PRODUCTIVITY FOR
SAP USERS
All4it Group
• For additional information
regarding All4it,
please visit our website at
www.All4it.com
or contact Olivier Lambert at
+33 6 08 73 09 92
“Resource Manager” is the native scheduler of
Oracle server resources. It helps balance the
resources between different applications and
different servers (in the RAC case).
With a simple implementation, it allows you
to create rules in case of use of several SAP
instances on the same physical server. This way,
you can also use Resource Manager to explicitly
allocate CPU resources to the multiple work­
loads or applications that are sharing the
database. For example, you can prioritize a «
qualification » landscape against a « develop­
ment » one. So you can configure CPU allo­
cations and limits for each application in a
consolidated database, and therefore auto­
matically manage case of overflow of one over
the other.
It allows also you to define safeguard in case
of malfunction of a component, or a trans­
action ...Using Oracle Database Resource
Manager, you can ensure that your database’s
CPU load is always healthy, thus avoiding all
of these problems.
A detailed white paper on the implementation
and support with SAP is available at the
following address:
http://www.oracle.com/technetwork/database/
focus-areas/performance/resource-manager­
twp-133705.pdf
“Customer case 1”: Managing multiple
instances of SAP/R3 databases on a single
server
Background
The Customer currently uses the physical
partitioning technology offered by the IBM
pSeries to manage its various test, qualifica­
tion and production instances.
Although Oracle recognizes physical partitio­
ning by the IBM pSeries, this means that the
Customer1 must satisfy the minimum pro­
cessing requirements of each partition created.
Technology alternatives
Fortunately, Oracle (and SAP, thanks to certi­
fication through ALL4IT) provides an alter­
native to this problem, which is supported by
SAP.
1. Oracle single-instance approach
Currently, the following process is applied for
each SAP environment:
• Install Oracle distribution medium
(ONE ORACLE_HOME)
• Create an instance (e.g. “SID”)
• Install on “SAPR3” schema in the “SID”
instance
However, SAP now supports multiple
schemas. In other words, it is possible to have
one Oracle installation and a single instance
for the QBR, DBR, QBX and QBY schemas.
Advantages:
• Saves disk space
• Saves Oracle licenses
Disadvantages:
• Bigger database and therefore more
cumbersome to use (although TBS
exports are possible)
• Resources can no longer be distributed
among SAP schemas. It is therefore no
longer possible to allocate more or less
capacity to a particular instance.
Oracle Partner – All4it Group
105
Valid Releases
Software Component
Release
From Release
To Release and Subsequent
KRNL32NUC
7.10
7.10
7.20
KRNL32UC
7.10
7.10
7.20
KRNL64NUC
7.10
7.10
7.20
KRNL64UC
7.10
7.10
7.20
KERNEL
71
7.10
7.11
KERNEL
72
7.20
7.20
Valid Releases
Number
Short Text
105047
Support for Oracle functions in the SAP environment
Resource Manager provides a solution to this
last problem (see SAP Note 1589924 and
annexes). It offers the possibility of defining
priority groups and assigning them resource
plans (I/O, CPU, number of system calls).
SAP applications can be assigned to groups by
a different method: name of Oracle user, name
of client (Application Server), name of
program. There are now functions available to
define the calibration.
Resource plans can be dynamically modified
as required, offering added flexibility of use.
Annexes: Software Requirements
• SAP Kernel 7.10 or higher
• Oracle 11.2.0.2 or higher (Enterprise
Edition)
• SAP Bundle Patch April 2011
(SAP_112021_201104_*.zip) or higher
Customer case °2 : Limitation of resources for
certain SAP/R3 transactions
History and Impacts
Use of transaction SE16N by some users for
activities linked to post-startup of Norauto
project.
Impacts: Negative impact on other processes
due to heavy utilization of CPU capacity
(> 30 %); restriction called for.
Action: Implement Resource Manager for mo­
dule SAPLSE16N to limit CPU consumption
to 10 %.
Summary
Limitation of CPU utilization for SE16N
processes as requested. Return to previous
functioning for other processes. No other
impacts noted.
Remarks
The use of Resource Manager was also propo­
sed when logistical requests were implemented
via the transaction SQVI, but tests failed to
confirm its necessity.
Notes
If you want to know more about these two
cases, or more information about implemen­
ting Resource Manager with SAP, please
contact All4it France [email protected]
More information online
106
“Demonstrable added value and a major additional benefit can be gained from the huge number
of different and flexible ways in which Oracle Data Guard and the Flashback Database option
can be used and the fact that the package offers much more than just availability or disaster
recovery. This results in great cost effectiveness.”
– MANFRED BANTLE,
Head of SAP Service Center, Geberit Verwaltungs GmbH
Oracle Database 11g and Oracle Data Guard 11g deployed with Flashback Database by Europe’s
market leader in sanitary technology
Gerberit Group
G E B E R I T AT TA I N S S I G N I F I C A N T A D D E D VA L U E
W I T H O R A C L E D ATA G U A R D 1 1 G
Industry:
Sanitary Engineering
dd
Workforce:
over 6,000
Oracle products and Services:
Oracle Database 11g, for SAP
Oracle Recovery Manager (RMAN) Oracle Data Guard 11g,
Oracle Flashback Database
Key benefits:
High security, optimal disaster
recovery, high availability, cost
reduction, high performance,
high scalability; flexible usage
of a standby database solution
Future-oriented infrastructure
with innovative technologies
SAP:
14 SAP productive systems
(30 in total), ERP ECC 6.0,
Netweaver BW, LES / TRM, HCM,
Portal and others
Other infrastructure:
HP blade servers, SuSE Linux,
HP Eva 8400 storage, VMware
The Geberit Group is the European market leader
in sanitary technology with global reach. Founded in
1874, the company has always been a pioneer in the
sector and is continually setting new trends with its
comprehensive system solutions. Its product range
includes sanitary systems with installation systems,
cisterns and mechanisms, faucets and flushing sys­
tems, waste fittings and traps, shower toilets and
piping systems with building drainage systems and
supply systems. Geberit is listed on the Swiss stock
market, has agencies in 41 different countries and
maintains 16 production sites in seven countries.
In 2011 the Geberit Group (global workforce in
excess of 6,000) produced a turnover of 2.1 billion
Swiss francs.
The focus of Geberit’s trend-setting change in
infrastructure was to optimize cost-effectiveness
in the long term. “This involved us putting all
components, including the Oracle “SAP database”
and the non-Oracle standby database solution
used, through their paces. From a cost standpoint,
comparing with IBM DB2 didn’t bring any
improvements so we decided to continue using the
Oracle Database for SAP. And in terms of the
standby database solution, Geberit decided to use
Oracle Data Guard 11g. We were convinced that
combin-ing this with Oracle Database 11g would
deliver numerous benefits. And that proved to be
the case,” explains Manfred Bantle, Head of SAP
Service Center.
2013: 20 years of Oracle for SAP
Standby databases: long history, ongoing
Geberit has something to celebrate in 2013 as the
company will have been using the Oracle Database
in conjunction with SAP applications for 20 years.
Over this time the IT infrastructure environment
and the landscape in which the products of the
European market leader in sanitary technology are
used have of course changed.
improvements
As far as the SAP infrastructure is concerned, the
global company realigned its strategy in 2011. An
initiative known as “SAP infrastructure fit for the
future” was implemented. This basically meant
Linux rather than UNIX, and x86 blade servers
(including virtualization) rather than Itanium
UNIX servers.
The approach taken over the years to use standby
databases to protect data / “SAP databases” (poten­
tial logical errors, increase in availability) as part
of the Geberit disaster recovery / high-availability
concept has stood the test of time. The group of
companies has two transnational data center sites,
located over 100 kilometers apart; one is at the
Group headquarters near Rapperswil in Switzerland
and one is in Pfullendorf in Germany, which is
also home to the successful sanitary specialist’s
central European warehouse. The SAP servers
(in total 14 productive systems for applications,
around 3,000 SAP users) responsible for all sites
around the globe are split between the two sites.
Geberit Group – Oracle Data Guard 11g
A backup data center is operated at each data cen­
ter site. The respective data center and backup
data center mirror the data (databases) and pro­
duce or generate the standby databases. A power
line (100 Mbit/s) links the two data centers (in
Germany and Switzerland). There is a reserved
power line (50 Mbit/s) for the standby databases.
The company had been using its standby data-base
solution for a long time and had many reasons for
replacing it with Oracle Data Guard 11g. As Bantle,
head of the SAP Service Center reports, “Oracle
Data Guard allowed us to save money and make
progress with our consolidation plans. It also
enabled us to significantly develop what we had
accomplished in terms of standby databases –
something we had wanted to do for a long time.
The decision to use Oracle Database11g was also
linked to the choice of Oracle Data Guard 11g.”
Rapid implementation using template approach
Oracle Data Guard 11g was implemented by the
Geberit IT team as a physical standby database
(without automatic fail-over function) in line with
the SAP requirements and together with the Data
Guard management software, Data Guard Broker.
The Flashback Database option was also installed.
This enables a standby database to be very quickly
reset to a chosen point in time, to be used as a read/­
write system and to be changed back to the pre­
vious current time. It can then be immediately
put back into recovery mode. The various standby
databases (Oracle Data Guard systems) were im­
plemented at the same time as Oracle Database 11g
during the x86 Linux SAP migration (SuSE Linux
rather than HP-UX; HP blade servers rather than
Itanium servers; VMware used for virtualization).
Geberit’s IT specialists learned how to implement
and operate Data Guard in a two-day workshop
run by a Data Guard expert from Oracle. SAP
Basis Administrator Daniel Rothmund comments,
“we built a test system with Oracle Data Guard.
To quickly familiarize ourselves with and use the
solution, we used templates provided by Oracle.
Later on, we used these templates to produce our
own generator with automatic script generation
for quickly and easily setting up and configuring a
standby database.”
Wealth of usage scenarios delivers meaningful
benefit
The well-known sanitary specialist is benefiting in
numerous ways from using Data Guard 11g with
Flashback – in addition to the advantages gained
from using Oracle Database 11g (such as storage
requirements being roughly halved thanks to Oracle
Advanced Compression). “Demonstrable added
value and a major additional benefit can be gained
from the huge number of different and flexible ways
in which Oracle Data Guard and the Flashback
Database option can be used and the fact that the
package offers much more than just availability or
disaster recovery. This results in great cost effec­
tiveness,” explains Bantle, head of the Geberit
SAP Service Center.
“Oracle Data Guard
allowed us to save
money and make
progress with our
consolidation plans.”
– Manfred Bantle,
Another benefit of the Oracle Data Guard/Oracle
Advanced Compression combination is related to
the network traffic. With Oracle Data Gguard
Network Compression (a feature included in the
Oracle Advanced Compression bundle), redo data
may be transmitted in a compressed format to
reduce network band-width consumption. For the
data transfer between production and standby
database via WAN, Geberit measured a compression
rate of 3, i.e. the data to be sent over the network
was compressed to one third of its original size.
Geberit also uses the sophisticated Oracle standby
database solution to realize performance-critical
evaluations, to test batch inputs, batch jobs, release
upgrades and to activate enhancements for example.
Data Guard has also be used during a live switch­
over when relocating an entire system (Oracle
Database including SAP BW with a total size of
around 5 TB) from Rapperswil to Pfullendorf.
While this certainly wasn’t an everyday task, it
was completed smoothly.
But that’s not all... As part of the “SAP infrastruc­
ture fit for the future” initiative, Geberit has deci­
ded to discontinue the two local backup data centers
in Rapperswil and Pfullendorf in the long term.
The two data centers will then also assume backup
duties. Oracle Data Guard 11g including the
Flashback Database will also have an important
role to play in this consolidation process.
Head of SAP Service
Center, Geberit
Verwaltungs GmbH
107
108
Oracle Sun Collateral Reference List
K E Y I N F O R M AT I O N A B O U T O R A C L E S U N I T
INFRASTRUCTURE FOR SAP (STORAGE, SYSTEMS,
O S , V I RT U A L I Z AT I O N , A N D M A N A G E M E N T )
Some key literature (Solution Briefs, Data Sheets and White Papers) can be found at oracle.com/sap
http://www.oracle.com/technetwork/systems/index.html
http://www.oracle.com/technetwork/server-storage/solaris/overview/index.html
http://www.oracle.com/us/solutions/sap/infrastructure/index.html
Here you can find the following and download additional documents:
Overview:
Systems/Servers:
• Oracle’s Full Line of Integrated Sun Servers
and Storage Systems
• Oracle’s Full Line of Integrated Sun Servers
and Storage Systems
• Oracle Infrastructure Solutions for SAP
Applications
• Sun SPARC T5440 Server
• Oracle’s Platform for SAP Solutions
• Oracle’s IT Infrastructure for Optimizing
SAP Environments
Solaris:
• Oracle Solaris 10
• Oracle Solaris 10: Performance Advantages
• The Role of Solaris 10 in Support of SAP
Enterprise Applications
• Performance and Efficiency for SAP
Solutions: Oracle Solaris 10 on Intel XeonBased Servers
• Leveraging the Power of Oracle Solaris 10
on Intel Xeon Processors for SAP Solutions
• Configuring SAP Business Objects for
Scalability and Performance on Oracle
Systems
Virtualization:
• Oracle Virtualization Technologies and the
SAP NetWeaver Adaptive Computing
Controller
• SAP ERP in the Cloud, Using Oracle
Infrastructure Technologies
• Minimizing Planned Downtime of SAP
Systems with the Virtualization Technologies
in Oracle Solaris 10
• Minimizing Downtime in SAP Environments
Other:
• Minimizing Downtime in SAP Environments
• SAP BWA on Oracle’s Sun Systems
• Deploying SAP NetWeaver Master Data
Management on Oracle Solaris Containers
• Oracle Sun Systems for SAP Mid-Sized
Businesses
Storage:
• Better Storage Solutions with Oracle’s Sun
ZFS Storage Appliance for SAP
• Oracle Sun Storage 7000 Unified Storage
Systems and XML-Based Archiving for SAP
Systems
O r a c l e P a r t n e r – I S 4 I T, S A P o n R A C
PEOPLE, KNOWLEDGE, PROJECTS, AND IS4IT =
4 SUCCESS FACTORS TO HELP YOU GET AHEAD!
The main task of IS4IT, as a manufacturerindependent system house and IT-consulting
firm, is solving our client’s technical problems
through the application of our IT-specialist’s
expertise.
We provide IT services individually-tailored to
your specific requirements.
No matter what you are searching for – with
the help of around 160 consultants across
Germany, Switzerland and Austria we provide
a full range of services: from analysis, concep­
tion, and planning, to final implementation to
the production process – worldwide.
Contact:
Thomas Rein
Key Account Manager
IS4IT GmbH
Gruenwalder Weg 28b
82041 Oberhaching /Germany
Tel: +49 176 18984863
e-mail: [email protected]
More information online
SAP Basis and SAP Infrastructure have succes­
sfully been our main focus for many years.
From the very beginning, our activities have
included solving problems of server- and storage
virtualization, as well as HA cluster.
Get everything you need from a single source
– that’s IS4IT. We already implemented several
RAC4SAP projects for our customers. In addi­
tion to handling such projects, we also provide
you with SAP technical maintenance in accor­
dance with Service Level Agreements and
Professional Services.
109
Runs Oracle
*
10x Faster
The World’s Fastest
Database Machine
• Hardware by Sun
• Software by Oracle
* But you have to be willing to
spend 50% less on hardware.
10x faster based on comparing Oracle data warehouses
on customer systems vs. Oracle Exadata Database Machines.
Potential savings based on total hardware costs. Oracle Database
and options licenses not included. Actual results and savings may vary.
Copyright © 2010, Oracle and/or its a affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates.
Other names may be tratemarks of their respective owners.
Oracle Partner – Delta Consulting
111
D E LTA C O N S U LT I N G
Delta Consulting, Inc. is a SAP-focused consultancy offering extensive SAP consulting
services and Software components for it’s SAP customer base. Delta has a deep rooted
belief that the successful implementation of an SAP solution involves much more than
installing software – it requires the integration of people, processes and technology.
Our extensive SAP expertise and multi-disciplinary business backgrounds makes Delta
consultants uniquely qualified to effectively deliver a broad range of SAP solutions.
As a certified SAP Services Partner for over
11 years and a member of the Oracle Preferred
Partner Program (OPP), Delta Consulting is
pleased to announce its selection by Oracle
to extend its agreement to provide support
services for Oracle Real Application Clusters
(RAC). Using SAP with Oracle RAC offers
a unique solution for SAP customers already
running Oracle by providing them with a total
solution that provides high availability and
scalability. Our team includes highly skilled
and experienced Oracle DBAs who are trained
and certified in SAP basis administration.
Oracle Database 11g is the highly scalable and
reliable database for mission critical SAP
solutions. Our commitment and focus on this
technology enables Delta Consulting to bring
the best practices for migrating an existing
SAP installation from a single instance Oracle
database to a multiple instance Oracle RAC
cluster database configuration.
Services to be provided by Delta Consulting
include:
• RAC Implementations
• Database Migrations
• Tuning and Performance Optimization
• Backup/Recovery and Hot Standby Solutions
Over two-thirds of all mid-sitze to high-end
SAP customers run their applications on Oracle.
With SAP’s endorsement and certification of
Oracle Database 11g, the motivation to im­
plement RAC include:
• Higher Availability
– New Requirements
– Maintenance window negotiation
– More and more work places rely
on SAP ERP
• More Flexibility
– Dynamical growth by adding servers
– Better reuse of equipment
Delta
For additional
information regarding
Delta Consulting,
please visit our website
at www.go-delta.com
or contact:
Jack Tomb, Partner at
610 304 7589.
• Cost Savings
– Buy cheaper servers (scale out)
– Reduce maintenance costs
Want to increase the ROI on your existing
SAP system? Working with Delta Consulting,
we can help you explore areas where you can
leverage industry best practices and make
current processing even more efficient. We
offer a wide array to help you take advantage
of your SAP investment.
Delta Consulting, Inc.
5 Christy Drive, Suite 109
Chadds Ford, PA 19317
Main number: 610 304 7589
Cell phone 302 547 4378
E-mail: [email protected]
Website: www.go-delta.com
More information online
112
For Oracle Solaris and latest DB Notes please see: service.sap.com
Note Number
Note Title
DB Version
Overview: Feature Support
All DB Versions
105047
Support for Oracle Functions in the SAP Environments
720886
Oracle Database 10g Integration into the SAP Environment
Oracle DB 10g
828268
Oracle Database 10g – New Functions
Oracle DB 10g
1398634
Oracle Database 11g Integration in SAP Environment
Oracle DB 11g
1426979
SecureFiles – The New Way to Store LOB Data
Oracle DB 11g
1430669
BR*Tools support for Oracle 11g
Oracle DB 11g
1431800
Oracle 11.2 Central Technical Note
Oracle DB 11g
1434131
Oracle Database 11.2 for SAP versions
Oracle DB 11g
Overview: License & Maintenance information
581312
Oracle Database Licensing Restrictions
All DB Versions
740897
Oracle License Scope & Required Oracle Options
All DB Versions
1028068
Required Oracle Options for DBA Cockpit
All DB Versions
1110995
Extended Maintenance for Oracle Version 10.2
Oracle DB 10g
1339724
Oracle 10.2 Extended Support
Oracle DB 10g
1654734
Extended Support contract required for 10.2.0.5 PSU and SBP
Oracle DB 10g
DB Option: Compression (+ Disc Space)
1109743
Use of Index Key Compression for Oracle Databases
All DB Versions
1289494
FAQ Oracle Compression
All DB Versions
1431296
LOB Conversion and Table Compression with BRSPACE 7.20
1436352
Advanced Compression for SAP Systems
1464156
Support for Index Compression in BRSPACE 7.20
1583303
Deferred Segment Creation
Oracle DB 11g
Oracle DB 11g
All DB Versions
Oracle DB 11g
DB Option: Partitioning
742243
General Table Partitioning
All DB Versions
859841
Deinstallation of Oracle Partitioning Option (SAP BW)
All DB Versions
Partitioning Engine for Oracle
All DB Versions
1333328
DB Option: Real Application Clusters (RAC)
527843
1550133
Oracle RAC Support in the SAP Environment
Automatic Storage Management (ASM)
All DB Versions
Oracle DB 11g
DB Option: Real Application Testing (RAT)
1426980
The Real Application Testing Option
Oracle DB 11g
DB Option: Security
973450
Advanced Security – Network Encryption
All DB Versions
974876
Advanced Security – Transparent Data Encryption
All DB Versions
1324684
Advanced Security – Backup Encryption
All DB Versions
1355140
Using Oracle Database Vault in an SAP Environment
All DB Versions
1597194
Installing Oracle Database Vault in an SAP Environment
Oracle DB 11g
1502374
Database Vault for SAP Policy Scripts
Oracle DB 11g
Oracle DB related Notes for SAP
Note Number
Note Title
DB Version
DB Administration: Tools
355770
Oracle Enterprise Manager Database Control
All DB Versions
386413
Oracle Enterprise Manager (OEM) in the SAP Environment
All DB Versions
1589924
SAP Workload Management via Oracle Resource Manager
Oracle DB 11g
DB Administration: Backup & Recovery
937492
Oracle Flashback FAQ
All DB Versions
966117
Oracle Flashback Database Technology
All DB Versions
Exadata I Exalogic
1590515
SAP Software and Oracle Exadata
Oracle DB 11g
1617188
SAP Software and Oracle Exalogic
Oracle DB 11g
1619343
SAPinst for Oracle Exadata on Oracle Linux and Solaris X86
Oracle DB 11g
OS Platforms: General
1508271
Oracle to Oracle Online Migration (“Triple O”)
1565179
SAP Software and Oracle Linux
1567511
Oracle Linux 5.x SAP installation and Upgrade
1575609
Future HP-UX Support
All DB Versions
Oracle DB 11g
Oracle DB 11g
All DB Versions
OS Platforms: Virtualization
1002461
Support of IBM Dynamic LPAR and Micropartitioning
All DB Versions
1173954
Support of Oracle for VMware
All DB Versions
1426182
Support of Oracle Database for XEN and KVM
All DB Versions
Technical Details: Installation, Upgrade, Patches
1431751
Quick Reference for ADRCI and ADR
Oracle DB 11g
1431793
Upgrade Scripts
Oracle DB 11g
1431794
Instant Client
Oracle DB 11g
1431795
Patches/Patch Collections
Oracle DB 11g
1431796
Troubleshooting the Software Installation
Oracle DB 11g
1431797
Troubleshooting the Database Upgrade
Oracle DB 11g
1431798
Database Parameter Settings
Oracle DB 11g
1431799
Current Patch Set
Oracle DB 11g
113
114
Imprint
Oracle Corporation
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Redwood Shores,
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Published by
Oracle Corporation,
Oracle Database for SAP
Global Technology Center
Albrecht Haug
[email protected]
Altrottstr. 31
69190 Walldorf, Germany
Tel. ++49 (0) 6227-356- 0
Fax ++49 (0) 6227-3847366
E-mail:
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Photos: Gross Art,
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Internet:
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http://scn.sap.com/
community/oracle
Copyright © 2013, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only and the contents hereof
are subject to change without notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether
expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically
disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. This
document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written
permission. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.
SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned
herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. AMD, Opteron, the
AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. Intel and Intel Xeon are trademarks or
registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC
International, Inc. UNIX is a registered trademark licensed through X/Open Company, Ltd. 0410.
Oracle Exadata:
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for performance and consolidation –
deployed by SAP Customers today
oracle.com/sap
[email protected]
1
#
Database
Worldwide Vendor Share
Oracle
46.6%
IBM
19,7
Microsoft
19,2%
Oracle Database
Trusted by 308,000 Customers Worldwide
oracle.com/goto/database
or call 1.800.ORACLE.1
Source: IDC, “Worldwide Relational Database Management Systems 2011 Vendor Shares, ”DC #228593, May 2012; Table 1,
(Relational Database Management Systems). Vendor share is based on software license and maintenance revenue.
Copyright © 2012, Oracle and/or its a affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle Corporation and/or its a affiliates.
Other names may be trademarks of their respective owners.
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