Ricoh | PCL6 Driver | User`s guide | Ricoh PCL6 Driver User`s guide

Ricoh PCL6 Driver User`s guide
BP20N/BP20
User’s Guide
Read this manual carefully before you use this machine and keep it handy for future reference.
For safe and correct use, please be sure to read the Safety Information in this manual before
using the machine.
Contents of this manual are subject to change without prior notice. In no event will
the company be liable for direct, indirect, incidental or consequential damages as a
result of handling or operating the machine.
Copyright © 2005.
• PCL and PCL 6 are trademarks of Hewlett-Packard company.
• IBM and IBM PC are trademarks of International Business Machines Corporation.
• Microsoft, Windows, Windows 9x, Windows Me, Windows 2000, Windows NT and
Windows XP are registered trademarks of Microsoft Corporation.
• All other brand or product names are trademarks of their respective companies or
organisations.
i
CONTENTS
Chapter 1:
INTRODUCTION
Special Features .................................................. 1.2
Printer Components ............................................. 1.4
Front View ..................................................... 1.4
Rear View ...................................................... 1.5
Understanding the Control Panel ............................ 1.6
Online/Error and Toner Save LEDs .................... 1.6
Cancel button ................................................. 1.7
Chapter 2:
SETTING UP YOUR PRINTER
Unpacking .......................................................... 2.2
Selecting a Location ........................................ 2.3
Installing the Toner Cartridge ................................ 2.4
Loading Paper ..................................................... 2.7
Changing the Paper Size in the Paper Tray ......... 2.9
Connecting a Printer Cable ................................... 2.11
For Local Printing ........................................... 2.11
For Network Printing ...................................... 2.13
Turning the Printer On ......................................... 2.14
Printing a Demo Page .......................................... 2.15
Installing Printer Software ...................................
Printer Driver Features ...................................
Installing Printer Software in Windows ..............
Installing Software for Local Printing ................
Installing Software for Network Printing ............
2.16
2.17
2.18
2.18
2.24
Reinstalling Printer Software ................................ 2.30
Removing Printer Software .................................. 2.31
ii
Using the Set IP (BP20N only) ..............................
Installing Set IP .............................................
Reinstalling Set IP .........................................
Removing Set IP ............................................
To Use Set IP ................................................
Chapter 3:
2.32
2.32
2.33
2.33
2.34
USING PRINT MATERIALS
Choosing Paper and Other Materials ....................... 3.2
Sizes and Capacities ........................................ 3.3
Guidelines for Paper and Special Materials .......... 3.4
Selecting the Output Location ................................ 3.5
Printing to the Top Output Tray (Face down) ...... 3.5
Printing to the Rear Output Tray (Face up) ......... 3.6
Loading Paper ..................................................... 3.7
Using Tray1 or the Optional Tray2 ..................... 3.8
Using the Multi-Purpose Tray ............................ 3.8
Using the Manual Feed Mode ........................... 3.12
Printing on Envelopes .......................................... 3.14
Printing on Labels ............................................... 3.17
Printing on Transparencies ................................... 3.19
Printing on Card Stock or
Custom-sized Materials ........................................ 3.21
Printing on Preprinted Paper ................................. 3.23
Chapter 4:
PRINTING TASKS
Printing a Document in Windows ............................ 4.2
Cancelling a Print Job ...................................... 4.3
Printer Settings ...................................................
Layout Tab ....................................................
Paper Tab ......................................................
Graphics Tab ..................................................
Using the Toner Save Mode ..................................
Extras Tab ....................................................
About Tab .....................................................
Printer Tab ....................................................
Using a Favorite Setting .................................
Using Help ....................................................
4.4
4.5
4.6
4.8
4.11
4.12
4.13
4.13
4.14
4.14
Printing Multiple Pages on One Sheet of Paper ........ 4.15
Printing Posters .................................................. 4.16
Fitting Your Document to a Selected Paper Size ...... 4.19
iii
Printing a Reduced or Enlarged Document .............. 4.20
Using Watermarks ..............................................
Using an Existing Watermark ...........................
Creating a Watermark ....................................
Editing a Watermark ......................................
Deleting a Watermark ....................................
4.21
4.21
4.22
4.23
4.23
Using Overlays ...................................................
What is an Overlay? .......................................
Creating a New Page Overlay ..........................
Using a Page Overlay .....................................
Deleting a Page Overlay .................................
4.24
4.24
4.24
4.26
4.28
Using the Status Monitor .....................................
Installing Status Monitor .................................
Reinstalling Status Monitor ..............................
Removing Status Monitor ................................
Opening the Troubleshooting Guide ..................
Changing the Status Monitor Program Setting ....
4.29
4.29
4.30
4.30
4.31
4.31
Setting Up a Locally Shared Printer ....................... 4.32
In Windows 9x/Me ......................................... 4.32
In Windows NT 4.0/2000/XP ........................... 4.33
Chapter 5:
MAINTAINING YOUR
PRINTER
Maintaining the Toner Cartridge ............................. 5.2
Redistributing Toner ........................................ 5.3
Replacing the Toner Cartridge .......................... 5.5
Cleaning the Printer ............................................. 5.5
Cleaning the Outside ....................................... 5.5
Cleaning the Inside ......................................... 5.5
Printing Configuration Pages ................................. 5.8
Chapter 6:
SOLVING
PROBLEMS
Troubleshooting Checklist ..................................... 6.2
Solving General Printing Problems .......................... 6.3
iv
Solving Network Printing Problems ......................... 6.6
General Problems ........................................... 6.6
Windows Problems .......................................... 6.7
Clearing Paper Jams ............................................. 6.8
In the Paper Feed Area .................................... 6.8
Around the Toner Cartridge ............................. 6.12
In the Paper Exit Area .................................... 6.13
Tips for Avoiding Paper Jams When Printing
on the A5-sized Paper .................................... 6.14
Tips for Avoiding Paper Jams ........................... 6.15
Solving Print Quality Problems .............................. 6.16
Troubleshooting Error Messages ........................... 6.21
Common Windows Problems ................................ 6.22
Appendix A:
PRINTING FROM DOS APPLICATIONS
About the Remote Control Panel ............................ A.2
Installing the Remote Control Panel ........................ A.2
Reinstalling Remote Control Panel ..................... A.3
Removing Remote Control Panel ....................... A.3
Selecting Print Settings ........................................ A.4
Starting the Remote Control Panel .................... A.4
Using the Remote Control Panel Tabs ................ A.5
Appendix B:
INSTALLING PRINTER OPTIONS
Precautions When Installing Printer Options ............ B.2
Installing Memory ................................................ B.3
Removing the Memory ..................................... B.6
Installing an Optional Paper Tray ........................... B.7
v
Appendix C:
SPECIFICATIONS
Printer Specifications ............................................ C.2
Paper Specifications ............................................. C.3
Overview ....................................................... C.3
Supported Sizes of Paper ................................. C.4
Guidelines for Using Paper ............................... C.5
Paper Specifications ........................................ C.6
Paper Output Capacity ..................................... C.6
Printer and Paper Storage Environment ............. C.7
Envelopes ...................................................... C.8
Labels ......................................................... C.10
Transparencies ............................................. C.10
vi
Safety Information
When using this machine, the following safety precautions should always be followed.
Safety During Operation
In this manual, the following important symbols are used:
WARNING:
Indicates a potentially hazardous situation which, if instructions are
not followed, could result in death or serious injury.
CAUTION:
Indicates a potentially hazardous situation which, if instructions are not
followed, may result in minor or moderate injury or damage to property.
WARNING:
• Connect the power cord directly into a wall outlet and never use an
extension cord.
• Disconnect the power plug (by pulling the plug, not the cable) if the power
cable or plug becomes frayed or otherwise damaged.
• To avoid hazardous electric shock or laser radiation exposure, do not
remove any covers or screws other than those specified in this manual.
• Turn off the power and disconnect the power plug (by pulling the plug, not
the cable) if any of the following occurs:
•You spill something into the machine.
•You suspect that your machine needs service or repair.
•The external housing of your machine has been damaged.
• Do not incinerate spilled toner or used toner. Toner dust might ignite when
exposed to an open flame.
• Disposal can take place at our authorized dealer.
• Dispose of the used toner bottle in accordance with the local regulations.
• Keep the machine away from flammable liquids, gases, and aerosols. A fire
or an electric shock might occur.
vii
CAUTION:
• Protect the machine from dampness or wet weather, such as rain and snow.
• Unplug the power cord from the wall outlet before you move the machine. While moving
the machine, you should take care that the power cord will not be damaged under the
machine.
• When you disconnect the power plug from the wall outlet, always pull the plug (not the
cable).
• Do not allow paper clips, staples, or other small metallic objects to fall inside the
machine.
• Keep toner (used or unused) and toner bottle out of the reach of children.
• Be careful not to cut yourself on any sharp edges when you reach inside the product to
remove misfed sheets of paper or masters.
• For environmental reasons, do not dispose of the machine or expended supply waste at
household waste collection points. Disposal can take place at an authorized dealer.
• The inside of the machine could be very hot. Do not touch the parts with a label
indicating the “
”. Otherwise, an injury might occur.
Power Supply
The socket-outlet shall be installed near the product and shall be easily accessible.
Ozone Safety
This product generates ozone during operation.
Normally, the ozone level is safe for operators. If ozone odor may appear, ventilate the room.
Laser Safety:
This equipment is considered a class 1 laser device. This equipment contains a 5 milliwatt, 770-795
nanometer wavelength, AlGaAs laser diode. The following marking is attached on the back of the
equipment.
Caution:
Use of controls or adjustment or performance of procedures other than those specified in
this User's Guide might result in hazardous radiation exposure.
For North America
Laser Safety:
This equipment complies with requirements of 21 CFR subchapter J for class 1 laser products.
This equipment contains a 5 milliwatt, 770-795 nanometer wavelength, AlGaAs laser diode.
Caution:
Use of controls or adjustment or performance of procedures other than those specified in this
User's Guide might result in hazardous radiation exposure.
viii
Positions of Labels and Hallmarks for
CAUTION Labels
WARNING and
This machine has labels for
WARNING and
CAUTION at the positions shown below. For
safety, please follow the instructions and handle the machine as indicated.
*
*
*This label is stuck to hot surfaces. Be careful not to touch these areas.
In accordance with IEC 60417, this machine uses the following symbols for the main power switch:
means POWER ON.
means POWER OFF.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with
separate collection systems)
This marking shown on the product or its literature, indicates that it should not
be disposed with other household wastes at the end of its working life. To
prevent possible harm to the environment or human health from uncontrolled
waste disposal, please separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this
product, or their local government office, for details of where and how they can
take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase
contract. This product should not be mixed with other commercial wastes for disposal.
ix
NOTICE
Note to users in the United States of America
Notice:
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio /TV technician for help.
Caution
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
Note:
This Class B digital apparatus complies with Canadian ICES-003.
Declaration of Conformity
Notice to Users in EEA Countries
The Product complies with the requirements of the EMC Directive 89/336/EEC and its amending
directives and the Low Voltage Directive 73/23/EEC and its amending directives.
x
1
Introduction
Congratulations on the purchase of your printer!
This chapter includes:
• Special Features
• Printer Components
• Understanding the Control Panel
Special Features
Your new printer is equipped with special features that improve
the print quality, giving you a competitive edge. You can:
Print with excellent quality and high speed
• You can print at up to 1200 dpi effective output.
See page 4.8.
• Your printer prints up to 22 pages-per-minute (Letter
size), up to 20 pages-per-minute (A4 size).
Handle paper flexibly
• A 50-sheet Multi-Purpose Tray supports letterhead,
envelopes, labels, transparencies, custom-sized materials,
postcards, and heavy paper.
• Standard 250-sheet input tray (Tray1) and optional 250sheet input tray (Tray2) supports all standard sizes of paper.
• Two output tray; select either the top output (facedown) or the rear output tray (face-up) for the most
convenient access.
• Straight-through paper path capability from the
Multi-Purpose Tray to the rear output tray.
Create professional documents
Dear ABC
Regards
WORLD BEST
1.2
INTRODUCTION
• You can customise your documents using Watermarks,
such as “Confidential”. See page 4.21.
• Print Posters. The text and pictures of each page of your
document are magnified and printed across the selected
sheet of paper. After the document has printed, trim off
the white edges of each sheet. Tape the sheets together to
form a poster. See page 4.16.
Save time and money
• This printer allows you to use Toner Save mode to save
toner. See page 4.11.
• You can print multiple pages on one single sheet of paper
to save paper (N-Up printing). See page 4.15.
• Preprinted forms and letterheads can be printed on plain
paper. See “Using Overlays” on page 4.24.
• This printer automatically conserves electricity by
substantially reducing power consumption when not
printing.
• This printer meets Energy Star guidelines for energy
efficiency.
Print in various environments
• You can print in Windows 95/98/Me/NT 4.0/2000/XP.
• Your printer comes with both Parallel and USB interfaces.
• You can print in a network environment. Only the BP-20N
comes with a built-in network interface, 10/100 Base TX.
Expand printer capacity
• This printer has 16 MB of memory which can be expanded
to 144 MB.
• Network interface enables network printing.
Printer Features
The table below lists a general overview of features supported
by your printer.
(S: Standard)
Features
BP-20
BP-20N
IEEE 1284 Parallel
S
S
USB 2.0
S
S
Network Interface
(Ethernet 10/100 Base TX)
S
INTRODUCTION
1.3
1
Printer Components
Front View
Output Support
Front Cover
Top Output Tray
(Face down)
Control Panel
Control Board
Cover
Toner Cartridge
Tray1
(250-sheet
paper feeder)
Optional Tray 2
(250-sheet paper
feeder)
Multi-Purpose Tray
1.4
INTRODUCTION
Power
Switch
Paper Level Indicator
Rear View
1
Top Output Tray
(Face down)
Rear Output Tray
(Face up)
Control Board Cover
(Open to install optional
accessories.)
Power
Receptacle
Network Port
(BP-20N only)
USB Port
Parallel Port
Optional Tray2
Cable Connector
*The figure above shows a BP-20N.
INTRODUCTION
1.5
Understanding the Control Panel
Online/Error and Toner Save LEDs
LED
Description
If the Online/Error lights green, the printer is ready to
print.
If the Online/Error lights red, the printer is experiencing an
error, such as jammed paper, no paper, open cover, or
uninstalled toner cartridge. See “Troubleshooting Error
Messages” on page 6.21.
If you press the Cancel button while the printer is receiving
data, the Online/Error LED blinks red to cancel printing.
In Manual Feed mode, if there is no paper in the Multi-purpose
tray, the Online/Error LED blinks red. Load paper into the
Multi-purpose tray and the LED stops blinking.
If the printer is receiving data, the Online/Error LED slowly
blinks green.
If the printer is printing the received data, the Online/Error
LED blinks green fast.
If the toner cartridge is near the end of its life, the Online/
Error LED lights orange.
If the toner cartridge is empty, the Online/Error LED blinks
orange.
If the installed toner cartridge is not designed for your printer,
the Online/Error LED blinks orange and red alternately.
1.6
INTRODUCTION
LED
Description
If you press the Cancel button for 0.5 second in Ready mode,
this LED lights and the Toner Save mode is enabled.
If you press this button once again, this LED turns off and the
Toner Save mode is disabled.
If the Online/Error and Toner Save LEDs blink, your
system has some problem. To solve the problem, see
“Troubleshooting Error Messages” on page 6.21.
Cancel button
Function
Printing demo page
Printing configuration
sheets
Description
In Ready mode, press and hold this button for about 2
seconds until all LEDs blink slowly, and release.
In Ready mode, press and hold this button for about 6
seconds until all LEDs blink fast, and release.
If your printer has a network card, the network
configuration sheet prints out with a printer
configuration sheet.
Network card Default
Setting (When you use the
Network card)
In Ready mode, press and hold this button for about
20 seconds until all LEDs blink slowly, and release.
This item restores the factory default of the network
configuration. This setting will only take effect after
you have reset the printer.
Manual Feeding
Press this button each time you load paper in the
Multi-purpose tray, when you have selected Manual
Feed for Source from your software application. For
detailed information, see “Using the Manual Feed
Mode” on page 3.12.
Cleaning inside printer
In Ready mode, press and hold this button for about
10 seconds until all LEDs turn on, and release. After
cleaning the printer, one “cleaning sheet” (see
page 5.7) is printed.
INTRODUCTION
1.7
1
Function
Description
Canceling print job
Press this button during printing. The Online/Error
LED blinks while the print job is cleared from both the
printer and the computer, and then the printer returns
to Ready mode. This may take some time depending
on the size of the print job.
Toner Save mode on/off
In Ready mode, press this button to turn the Toner
Save mode on or off.
For detailed information, see “Using the Toner Save
Mode” on page 4.11.
1.8
INTRODUCTION
2
Setting Up Your Printer
This chapter provides step by step information on setting up
your printer.
This chapter includes:
• Unpacking
• Installing the Toner Cartridge
• Loading Paper
• Connecting a Printer Cable
• Turning the Printer On
• Printing a Demo Page
• Installing Printer Software
• Reinstalling Printer Software
• Removing Printer Software
• Using the Set IP (BP20N only)
Unpacking
1 Remove the Printer and all accessories from the packing
carton. Make sure that the printer has been packed with the
following items:
Toner Cartridge
Power Cord
CD-ROM
Safety Information
Quick Install Guide
NOTES:
• If any items are missing or damaged, notify your dealer
immediately.
• Components may differ from one country to another.
• The CD-ROM contains the printer driver, the User’s Guide, and
the Adobe Acrobat Reader programme.
2 Carefully remove all of the packing tape from the printer.
2.2
SETTING UP YOUR PRINTER
Selecting a Location
Select a level, stable place with adequate space for air
circulation. Allow extra space for opening covers and tray(s).
The area should be well-ventilated and away from direct sunlight
or sources of heat, cold, and humidity. See the image below for
clearance space. Do not place the printer close to the edge of
your desk or table.
100 mm
(3.9 in.)
(3.9 in.)
467.6 mm(18.4 in.)
100 mm
1034.6 mm(40.7 in.)
(3.9 in.)
100 mm
Clearance Space
558 mm(22 in.)
•Front: 467.6 mm
(enough space so that tray(s) can be removed)
•Back: 100 mm
(enough space to allow opening of the rear out tray)
•Right: 100 mm (enough space for ventilation)
•Left: 100 mm
SETTING UP YOUR PRINTER
2.3
2
Installing the Toner Cartridge
1 Grasp the front cover and pull it toward you to open.
NOTE: Because the printer is very light, it may move when you
use it; for example, when opening/closing the tray or installing/
removing the toner cartridge. Be careful not to move the printer.
2 Remove the toner cartridge from its bag and remove the
paper covering the cartridge.
Don’t use a knife or other sharp object as it might scratch
the drum of the cartridge.
2.4
SETTING UP YOUR PRINTER
3 Gently shake the cartridge from side to side to distribute
the toner evenly inside the cartridge.
2
NOTES:
• To prevent damage, do not expose the toner cartridge to light for
more than a few minutes. Cover it with a piece of paper if left
exposed for more than a few minutes and keep it in a flat and
clean place.
• If toner gets on your clothing, wipe it off with a dry cloth and
wash clothing in cold water. Hot water sets toner into fabric.
4 Locate the cartridge slots inside the printer, one on each
side.
SETTING UP YOUR PRINTER
2.5
5 Grasp the handle and insert the cartridge into the printer
until it snaps into place.
6 Close the front cover. Make sure that the cover is securely
closed.
NOTE: When printing text at 5% coverage, you can expect a toner
cartridge life of approximately 5,000 pages.(3,500 pages for the
toner cartridge that is shipped with the machine)
2.6
SETTING UP YOUR PRINTER
Loading Paper
You can load approximately 250 sheets of paper in the tray.
2
1 Pull the tray out of the printer.
2 Prepare a stack of paper for loading by flexing or fanning
the paper back and forth. Straighten the edges on a level
surface.
3 Load paper with the print side facing down.
SETTING UP YOUR PRINTER
2.7
You can load previously printed paper. The printed side should
be facing up with an uncurled edge on top. If you experience
problems with paper feed, turn the paper around.
Make sure that all four corners are flat in the tray.
NOTE: If you want to change the paper size in the tray, see
“Changing the Paper Size in the Paper Tray” on page 2.9.
4 Pay attention to the paper limit mark on the left inside wall
of the tray. Paper overloading may cause paper jams.
5 Slide the tray back into the printer.
2.8
SETTING UP YOUR PRINTER
Changing the Paper Size in the Paper Tray
To load longer sizes of paper, you need to adjust the paper
guides to extend the paper tray.
1 Pressing and unlatching the guide lock, slide the paper
length guide out completely to extend the paper tray to its
full length.
2 After inserting paper into the tray, slide in the guide until it
lightly touches the end of the paper stack.
For the paper smaller than Letter, adjust the front paper
length guide.
SETTING UP YOUR PRINTER
2.9
2
3 Pinching the paper width guide as shown, move it toward
the stack of paper until it lightly touches the side of the
stack.
NOTES:
• Do not push the paper width guide far enough to cause the
materials to warp.
• If you do not adjust the paper width guide, it may cause paper
jams.
2.10 SETTING UP YOUR PRINTER
Connecting a Printer Cable
For Local Printing
To print from your computer in a local environment, you need to
connect your printer to the computer with either a parallel
interface cable or a Universal Serial Bus (USB) cable.
Using a Parallel Cable
NOTE: To connect the printer to the parallel port of the computer
requires a certified parallel cable. You will need to buy an
IEEE1284 compliant cable.
1 Make sure that both the printer and the computer are
turned off.
2 Plug the parallel printer cable into the connector on the
back of the printer.
Push the metal clips down to fit inside the notches on the
cable plug.
3 Connect the other end of the cable to the parallel interface
port on your computer, and tighten the screws.
See your computer User’s Guide, if you need help.
SETTING UP YOUR PRINTER 2.11
2
Using a USB Cable
NOTE: Connecting the printer to the USB port of the computer
requires a certified USB cable. You will need to buy a USB 2.0
compliant cable that is within 3 m in length.
1 Make sure that both the printer and the computer are
turned off.
2 Plug the USB printer cable into the connector on the back of
the printer.
3 Connect the other end of the cable to the USB port on your
computer.
See your computer User’s Guide, if you need help.
NOTE: For using a USB cable, you must be running Windows 98/
Me/2000/XP.
2.12 SETTING UP YOUR PRINTER
For Network Printing
You can attach your BP20N printer to a network using an
Ethernet cable (UTP cable with RJ.45 connector).
1 Make sure that both the printer and the computer are
turned off.
2 Plug one end of the Ethernet cable into the Ethernet
network port on the Printer.
To the network LAN connection
3 Plug the other end of the cable into a network LAN
connection.
See your computer User’s Guide, if you need help.
Supported Operating Systems
Item
Requirements
Network Interface
10/100 Base-TX (standard for BP20N)
Network Operating
System
• Windows 95/98/Me/NT 4.0/2000/XP
Network Protocols
• TCP/IP
Dynamic Addressing
Server
• DHCP, BOOTP
• TCP/IP: Transmission Control Protocol/Internet Protocol
• DHCP: Dynamic Host Configuration Protocol
• BOOTP: Bootstrap Protocol
SETTING UP YOUR PRINTER 2.13
2
Turning the Printer On
1 Plug the power cord into the power receptacle on the back
of the printer.
2 Plug the other end into a properly grounded AC outlet and
turn on the printer using the power switch.
To the AC outlet
CAUTIONS:
• The fusing area at the rear portion of the inside of your printer is
hot when powered. Be careful not to be burned when accessing
this area.
• Do not disassemble the printer when it is powered. Doing so may
give you an electric shock.
2.14 SETTING UP YOUR PRINTER
Printing a Demo Page
Print a demo page to make sure that the printer is operating
correctly.
1 Hold down the Cancel button for about 2 seconds to print a
demo page.
2 A demo page showing the printer’s features and capabilities
prints out.
SETTING UP YOUR PRINTER 2.15
2
Installing Printer Software
The supplied CD-ROM contains Windows printing software, DOS
RCP, an on-line User’s Guide and Acrobat Reader to view the
User’s Guide.
If you are printing from Windows:
You can install the following printer software using the CD-ROM.
• Aficio BP20 Series PCL6 printer driver for Windows. Use
this driver to take full advantage of your printer’s features.
See page 2.18.
• Status Monitor appears when printing error occurs. See
page 4.29.
• Remote Control Panel for DOS applications.
For information about using the program, refer to
Appendix A in the User’s Guide.
• The Set IP is for setting IP address. It will help for user to
easily set IP address. See page 2.32
2.16 SETTING UP YOUR PRINTER
Printer Driver Features
Your printer drivers will support the following standard features:
• Paper source selection
2
• Paper size, orientation and media type
• number of copies
The table below lists a general overview of features supported
by your printer drivers.
Driver Feature
PCL6 driver
Win 2000/XP
Win 9x
Win NT4.0
Toner Save
Y
Y
Y
Print quality option
Y
Y
Y
Poster printing
Y
Y
Y
Multiple pages per sheet (N-up)
Y
Y
Y
Scale printing
Y
Y
Y
Fit to page printing
Y
Y
Y
Different source for first page
Y
Y
Y
Watermark
Y
Y
Y
Overlay
Y
Y
Y
Print order
Y
Y
Y
SETTING UP YOUR PRINTER 2.17
Installing Printer Software in Windows
System Requirements
Verify the following:
• At least 32 MB (Windows 9x/Me), 64 MB (Windows 2000/NT),
128 MB (Windows XP) or more of RAM is installed on your PC.
• There is at least 300 MB of free disk space on your PC.
• All applications are closed on your PC before beginning
installation.
• You are using Windows 95, Windows 98, Windows Me,
Windows NT 4.0, Windows 2000, or Windows XP.
• You are using at least Internet Explorer 5.0.
Installing Software for Local Printing
A local printer is a printer directly attached to your computer using the
printer cable supplied with your printer, such as a USB or parallel cable.
If your printer is attached to a network, skip this step and go to
“Installing Software for Network Printing” on page 2.24.
You can install the printer software using the typical or custom method.
NOTE: If the “New Hardware Wizard” window appears during the
installation procedure, click
in the upper right corner of the box to
close the window, or click Cancel.
Typical Installation
This is recommended for most users. All components necessary for
printer operations will be installed.
1 Make sure that the printer is connected to your computer
and powered on.
2
Insert the supplied CD-ROM into your CD-ROM drive.The CD-ROM
should automatically run, and an installation window appears.
2.18 SETTING UP YOUR PRINTER
If the installation window does not appear, click Start and then
Run. Type X:\Setup.exe, replacing “X” with the letter which
represents your drive and click OK.
2
3
Click Next.
• If necessary, select a language from the drop-down list.
• View User’s Guide: Allows you to view the User’s Guide and
Administrator Guide. If your computer doesn’t have Adobe
Acrobat, click on this option and it will automatically install
Adobe Acrobat Reader for you.
4
Select Typical installation for a local printer. Click Next.
SETTING UP YOUR PRINTER 2.19
NOTES: If your printer is not already connected to the computer, the
following window will appear.
• After connecting the printer, click Next.
• If you don’t want to connect the printer at this time, click Next,
and No on the following screen. Then the installation will start
and a test page will not be printed at the end of the installation.
5
After the installation is finished, a window asking you to print a
test page appears. If you choose to print a test page, select the
checkbox and click Next.
Otherwise, just click Next and skip to step 7.
6
If the test page prints out correctly, click Yes.
If not, click No to reprint it.
7
Click Finish.
NOTE: After setup is complete, if your printer driver doesn’t work
properly, reinstall the printer driver. See “Reinstalling Printer Software”
on page 2.30.
2.20 SETTING UP YOUR PRINTER
Custom Installation
You can choose individual components to install.
1
Make sure that the printer is connected to your computer and
powered on.
2
Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation window
appears.
If the installation window does not appear, click Start and then
Run. Type X:\Setup.exe, replacing “X” with the letter which
represents your drive and click OK.
3
Click Next.
• If necessary, select a language from the drop-down list.
• View User’s Guide: Allows you to view the User’s Guide and
Administrator Guide. If your computer doesn’t have Adobe
Acrobat, click on this option and it will automatically install
Adobe Acrobat Reader for you.
4
Select Custom installation. Click Next.
SETTING UP YOUR PRINTER 2.21
2
5
Select your printer and click Next.
NOTES: If your printer is not already connected to the computer, the
following window will appear.
• After connecting the printer, click Next.
• If you don’t want to connect the printer at this time, click Next,
and No on the following screen. Then the installation will start
and a test page will not be printed at the end of the installation.
6
Select the components to be installed and click Next.
2.22 SETTING UP YOUR PRINTER
7
After the installation is finished, a window asking you to print a
test page appears. If you choose to print a test page, select the
checkbox and click Next.
Otherwise, just click Next and skip to step 9.
8
If the test page prints out correctly, click Yes.
If not, click No to reprint it.
2
9 Click Finish.
SETTING UP YOUR PRINTER 2.23
Installing Software for Network Printing
When you connect your printer to a network, you must first configure
the TCP/IP settings for the printer. After you have assigned and verified
the TCP/IP settings, you are ready to install the software on each
computer on the network.
You can install the printer software using the typical or custom method.
Typical Installation
This is recommended for most users. All components necessary for
printer operations will be installed.
In Windows 98/Me and NT4.0, Multi Direct Print Type S will be
installed as a network printer port, too.
1
Make sure that the printer is connected to your network and
powered on. For details about connecting to the network, see the
Administrator Guide.
2
Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation window
appears.
If the installation window does not appear, click Start and then
Run. Type X:\Setup.exe, replacing “X” with the letter which
represents your drive and click OK.
3
Click Next.
• If necessary, select a language from the drop-down list.
• View User’s Guide: Allows you to view the User’s Guide and
Administrator Guide. If your computer doesn’t have Adobe
Acrobat, click on this option and it will automatically install
Adobe Acrobat Reader for you.
2.24 SETTING UP YOUR PRINTER
4
Select Typical installation for a network printer. Click Next.
2
5
The list of printers available on the network appears. Select the
printer you want to install from the list and then click Next.
• If you do not see your printer on the list, click Update to
refresh the list, or select Add TCP/IP Port to add your
printer to the network. To add the printer to the network, enter
the port name and the IP address for the printer.
• To find a shared network printer (UNC Path), select Shared
Printer [UNC] and enter the shared name manually or find a
shared printer by clicking the Browse button.
SETTING UP YOUR PRINTER 2.25
NOTES: If you want to set a specific IP address on a specific network
printer, click the Set IP Address button. The Set IP Address window
appears. Do as follows:
a. Select a printer to be set with a specific IP address from the list.
b. Configure an IP address, subnet mask, and Default gateway for the
printer manually and click Configure to set the specific IP address
for the network printer.
c. When your computer asks you to confirm your selection, click Yes.
6 After the installation is finished, a window appears asking
you to print a test page. If you so desire, select the
corresponding check box and Click Finish.
NOTE: After setup is complete, if your printer driver doesn’t work properly,
reinstall the printer driver. See “Reinstalling Printer Software” on page 2.30.
2.26 SETTING UP YOUR PRINTER
Custom Installation
You can choose individual components to install and set a specific IP
address.
1
Make sure that the printer is connected to your network and
powered on. For details about connecting to the network, see
page 2.13.
2
Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation window
appears.
If the installation window does not appear, click Start and then
Run. Type X:\Setup.exe, replacing “X” with the letter which
represents your drive and click OK.
3
Click Next.
• If necessary, select a language from the drop-down list.
• View User’s Guide: Allows you to view the User’s Guide and
Administrator Guide. If your computer doesn’t have Adobe
Acrobat, click on this option and it will automatically install
Adobe Acrobat Reader for you.
4
Select Custom installation. Click Next.
SETTING UP YOUR PRINTER 2.27
2
5
The list of printers available on the network appears. Select the
printer you want to install from the list and then click Next.
• If you do not see your printer on the list, click Update to
refresh the list, or select Add TCP/IP Port to add your
printer to the network. To add the printer to the network, enter
the port name and the IP address for the printer.
• To find a shared network printer (UNC Path), select Shared
Printer [UNC] and enter the shared name manually or find a
shared printer by clicking the Browse button.
NOTES: If you want to set a specific IP address on a specific network
printer, click the Set IP Address button. The Set IP Address window
appears. Do as follows:
a.Select a printer to be set with a specific IP address from the list.
b.Configure an IP address, subnet mask, and Default gateway for the
printer manually and click Configure to set the specific IP address
for the network printer.
c. When your computer asks you to confirm your selection, click Yes.
2.28 SETTING UP YOUR PRINTER
6
Select the components to be installed and click Next. After
selecting the components, the following window appears. You can
also change the printer name, set the printer to be shared on the
network, set the printer as the default printer, and change the port
name of each printer. Click Next.
2
To install this software on a server, select the Setting up this
printer on a server checkbox.
7 After the installation is finished, a window appears asking
you to print a test page. If you so desire, select the
corresponding check box and Click Finish.
NOTE: After setup is complete, if your printer driver doesn’t work
properly, reinstall the printer driver. See “Reinstalling Printer Software”
on page 2.30.
SETTING UP YOUR PRINTER 2.29
Reinstalling Printer Software
You can reinstall the software if installation fails.
1
Start Windows.
2
From the Start menu select Programs or All Programs
Aficio BP20 Series
3
Æ
Æ Maintenance.
Select Repair and click Next.
NOTES: If your printer is not already connected to the computer, the
following window will appear.
• After connecting the printer, click Next.
• If you don’t want to connect the printer at this time, click Next,
and No on the following screen. Then the installation will start
and a test page will not be printed at the end of the installation.
4
Select the components you want to reinstall and click Next.
If you select Printer, the window asking you to print a test page
appears. Do as follows:
a. To print a test page, select the check box and click Next.
b. If the test page prints out correctly, click Yes.
5
If it doesn’t, click No to reprint it.
When the reinstallation is done, click Finish.
2.30 SETTING UP YOUR PRINTER
Removing Printer Software
1
2
Start Windows.
From the Start menu select Programs or All ProgramsÆ
Aficio BP20 Series
3
Æ Maintenance.
Select Remove and then click Next.
Then you will see a component list so that you can remove
any of them individually.
If you want to uninstall the printer driver, check Aficio
BP20 Series PCL6 printer driver.
If you want to uninstall Status Monitor, check Status
Monitor.
If you want to uninstall the Remote Control Panel, check
Remote Control Panel.
If you want to uninstall the Set IP, check Set IP.
4
Select the components you want to remove and then click Next.
5
When your computer asks you to confirm your selection, click
Yes.
The selected driver and all of its components are removed from
your computer.
6
After the software is removed, click Finish.
SETTING UP YOUR PRINTER 2.31
2
Using the Set IP (BP20N only)
The Set IP can detect printers in the same network and display the
network information. In addition, this application can configure the
network information of the printer that has own network interface card.
Installing Set IP
1 Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run and a
maintenance window appears.
If the maintenance window does not appear, click
Start and then Run. Type
X:\Setup.exe, replacing “X” with the letter of your
drive and click OK.
2 Click Next.
3 Select Custom installation or Typical installation for
a network printer. Click Next.
4
Select your printer and click Next.
NOTES: If your printer is not already connected to the computer, the
following window will appear.
• After connecting the printer, click Next.
• If you don’t want to connect the printer at this time, click Next,
and No on the following screen. Then the installation will start
and a test page will not be printed at the end of the installation.
5 Check Set IP and then click Next.
6 When the installation is completed, click Finish.
2.32 SETTING UP YOUR PRINTER
Reinstalling Set IP
1
Start Windows.
2
From the Start menu select Programs or All ProgramsÆ
Aficio BP20 Series
Æ Maintenance.
3
Select Repair and then click Next.
4
Check Set IP and then click Next.
5 When reinstallation is completed, click Finish.
Removing Set IP
1
Start Windows.
2
From the Start menu select Programs or All ProgramsÆ
Aficio BP20 Series
Æ Maintenance.
3
Select Remove and then click Next.
4
Check Set IP and then click Next.
5
When your computer asks you to confirm your selection, click
Yes.
6
After the software is removed, click Finish.
SETTING UP YOUR PRINTER 2.33
2
To Use Set IP
1 From the Start menu, select Aficio BP20 Series in
Programs, and click Set IP.
2 Click
to find printer on the local network, or click
and type the printer’s MAC address.
NOTE: To confirm the MAC address, see the NETWORK PRINTER
CARD TEST PAGE. The NETWORK PRINTER CARD TEST PAGE will
be printed after the Configuration Page. To Print the Configuration
Page, refer to “Printing Configuration Pages” on page 5.8.
3 Type IP address, Subnet Mask and Default Gateway, and
then click [Config].
4 If it is successfully completed, the printer prints NETWORK
PRINTER CARD TEST PAGE.
2.34 SETTING UP YOUR PRINTER
3
Using Print Materials
This chapter will help you understand types of paper you
can use with your printer and how to properly load paper in
the different paper trays for the best print quality.
This chapter includes:
• Choosing Paper and Other Materials
• Selecting the Output Location
• Loading Paper
• Printing on Envelopes
• Printing on Labels
• Printing on Transparencies
• Printing on Card Stock or Custom-sized Materials
• Printing on Preprinted Paper
Choosing Paper and Other Materials
You can print on a variety of print materials, such as plain paper,
envelopes, labels, transparencies, and so on. See “Paper
Specifications” on page C.3. To get the best possible print
quality, use only high-quality copier-grade paper.
When you choose print materials, consider the following:
• Desired outcome: The paper you choose should be
appropriate for the project.
• Size: You can use any size paper that fits easily within the
paper adjusters of the paper tray.
• Weight : Your printer supports paper weight as follows:
-16~24 lbs (60~90 g/m2) bond for the Tray1 or optional
Tray2
-16~43 lbs (60~163 g/m2) bond for the Multi-Purpose Tray
• Brightness: Some papers are whiter than others and
produce sharper, more vibrant images.
• Surface smoothness: The smoothness of the paper affects
how crisp the printing looks on the paper.
NOTE: Using a material that does not conform to the
specifications listed in the paper specification can cause problems
that may require service. This service is not covered by the
warranty or service agreements.
3.2
USING PRINT MATERIALS
Sizes and Capacities
Input Source/Capacity*a
Size
Tray1 or optional
Tray2
Multi-Purpose
Tray
250
250
250
250
250
250
250
250
250
-
50
50
50
50
50
50
50
50
50
50
-
5
5
5
5
5
-
5
5
Letter (216 x 279 mm)
A4 (210 x 297 mm)
-
5
5
Card stocks*b
-
5
Bond*b
-
5
Plain Paper
Letter (216 x 279 mm)
Legal (216 x 356 mm)
Executive (184 x 267 mm)
Oficio (216 x 343 mm)
Folio (216 x 330 mm)
A4 (210 x 297 mm)
JIS B5 (182 x 257 mm)
ISO B5 (176 x 250 mm)
A5 (148 x 210 mm)
A6 (105 x 148 mm)
3
Envelopes
No.10 (105 x 241 mm)
Monarch (98 x 191 mm)
C5 (162 x 229 mm)
DL (110 x 220 mm)
C6 (114 x 162 mm)
Labels*b
Letter (216 x 279 mm)
A4 (210 x 297 mm)
Transparencies*b
*a Depending on paper thickness, the maximum capacity may be reduced.
*b If you are experiencing excessive jamming, feed one sheet at a time through the
Multi-Purpose Tray.
USING PRINT MATERIALS
3.3
Guidelines for Paper and Special Materials
When selecting or loading paper, envelopes, or other special
materials, keep these guidelines in mind:
• Attempting to print on damp, curled, wrinkled, or torn paper
can cause paper jams and poor print quality.
• Use cut-sheet paper only. You cannot use multi-part paper.
• Use only high-quality, copier grade paper for the best print
quality.
• Do not use paper that has already been printed on or that has
been fed through a photocopier.
• Do not use paper with irregularities, such as tabs or staples.
• Do not attempt to load any tray during printing and never
overfill the tray. This could cause a paper jam.
• Avoid paper with embossed lettering, perforations, or texture
that is too smooth or too rough.
• Coloured paper should be of the same high quality as white
photocopy paper. The pigments must withstand the printer’s
fusing temperature of 400°F (205°C) for 0.1 second without
deterioration. Do not use paper with a coloured coating that
was added after the paper was produced.
• Preprinted forms must be printed with nonflammable, heatresistant inks that do not melt, vaporize, or release hazardous
emissions when subject to the printer’s approximately 400°F
(205°C) fusing temperature for 0.1 second.
• Store paper in its ream wrapper until ready to use. Place
cartons on pallets or shelves, not on the floor.
• Do not place heavy objects on top of the paper, whether it is
packaged or unpackaged.
• Keep paper away from moisture, direct sunlight, or other
conditions that can cause it to wrinkle or curl.
NOTE: Do not use carbonless paper or tracing paper. They are
unstable at the fusing temperature and can give off fumes, or
cause damage to the paper.
3.4
USING PRINT MATERIALS
Selecting the Output Location
The printer has two output locations; the rear output tray and
the top output tray.
Top output tray
Rear output tray
3
To use the top output tray, be sure that the rear output tray is
closed. To use the rear output tray, open it.
NOTES:
• If paper coming out of the top output tray has problems, such as
excessive curl, try printing to the rear output tray.
• To avoid paper jams, do not open or close the rear output tray
while the printer is printing.
Printing to the Top Output Tray
(Face down)
The top output tray collects paper face-down, in the order in
which it was printed. The top output tray should be used for
most print jobs.
CAUTION: If you continuously print many pages, the surface of
the output tray may become hot. Be careful not to touch the
surface, and especially keep children away from the surface.
USING PRINT MATERIALS
3.5
Printing to the Rear Output Tray
(Face up)
The printer always prints to the rear output tray if it is open.
Paper comes out of the printer face-up, and each time a sheet
of paper comes out, it falls down from the printer.
Printing from the Multi-Purpose Tray to the rear output tray
provides a straight paper path. Opening the rear output tray
might improve the output quality with the following:
• envelopes
• labels
• transparencies
To open the rear output tray:
1 Open the rear door by pulling it down. The cover functions
as the output tray.
CAUTION: The fusing area at the rear portion of the inside of
your printer is hot when powered. Be careful not to be burned
when accessing this area.
3.6
USING PRINT MATERIALS
2 If you do not want to use the rear output tray, close the
tray. The pages will stack on the top output tray.
3
Loading Paper
Proper paper loading helps prevent paper jams and ensure
trouble-free printing. Do not remove the paper tray while a job
is printing. Doing so may cause a paper jam. See “Sizes and
Capacities” on page 3.3 for acceptable paper size and capacities
for each tray.
The paper level bar on the front of the paper tray(s) shows the
amount of paper currently left in the tray. When the tray is
empty, the indicator drops to the bottom.
Paper full
Paper empty
USING PRINT MATERIALS
3.7
Using Tray1 or the Optional Tray2
Tray1 and the optional Tray2 can hold up to 250 sheets of paper.
See “Sizes and Capacities” on page 3.3 for acceptable paper size
and capacities of each tray.
Tray1
Optional Tray2
Load a stack of paper into the tray and print. For details about
loading paper in Tray1 or the optional Tray2, see “Loading
Paper” on page 2.7.
Using the Multi-Purpose Tray
The multi-Purpose Tray is located in the front of your printer. It
can be closed when you are not using it, making the printer
more compact.
Multi-Purpose Tray
The Multi-Purpose Tray can hold several sizes and types of paper,
such as transparencies, cards, and envelopes. You may also want
to use the Multi-Purpose Tray for single page print jobs on
letterhead, coloured paper for use as separator sheets, or other
special materials that you do not normally keep in the paper tray.
You can load approximately 50 sheets of plain paper, 5 envelopes,
5 transparencies, 5 sheets of card stock or 5 labels at a time.
3.8
USING PRINT MATERIALS
• Load only one size of print material at a time in the
Multi-Purpose Tray.
• To prevent paper jams, do not add paper when there is still
paper in the Multi-Purpose Tray. This also applies to other
types of print materials.
• Print materials should be loaded face up with the top edge
going into the Multi-Purpose Tray first and be placed on the
centre of the tray.
• Do not place objects on the Multi-Purpose Tray. Also avoid
pressing down or applying excessive force on it. The tray may
fall from the printer.
To load paper in the Multi-Purpose Tray:
1 Pull the Multi-Purpose Tray down towards you.
3
2 Unfold the extender to extend the tray to its full-length to
hold longer paper.
USING PRINT MATERIALS
3.9
3 Prepare a stack of paper for loading by flexing or fanning
the paper back and forth. Straighten the edges on a level
surface.
4 Place paper on the centre of the tray with the print side
face up. Pay attention to the paper limit mark on the left
inside wall of the tray. Paper overloading may cause paper
jams.
If you want to print on previously printed paper from the
Multi-Purpose Tray, the printed side should be facing down
with an uncurled edge to the printer. If you experience
problems with paper feed, turn the paper around.
NOTE: Make sure that you have not loaded too much print
material. The print material buckles if you load a stack that is too
deep or push it in too far.
3.10 USING PRINT MATERIALS
5 Slide the paper width guide and adjust it against the stack
of print material without bending.
3
NOTE: Your printer cannot automatically detect the size of paper
loaded in the Multi-Purpose Tray. Loading the Multi-Purpose Tray
with the correct paper size allows you to select paper by size rather
than paper source when you print from your software application.
You do not have to check which paper is loaded in the Multipurpose Tray before printing.
6 When you print a document, select the paper source and
type in the software application.
7 After printing, push the extender back to its place and close
the Multi-Purpose Tray.
USING PRINT MATERIALS 3.11
Using the Manual Feed Mode
If you select Manual Feed in the Source option when changing
print settings, you can manually load a sheet of print material in the
Multi-Purpose Tray. Manually loading paper can be helpful when you
want to check the print quality after each page is printed.
This loading procedure is almost the same as the procedure for
loading in the Multi-Purpose Tray, except you load paper sheetby-sheet in the Tray, send print data to print the first page, and
press the Cancel button on the control panel to print each
following page.
1 Load a sheet of print material on the centre of the MultiPurpose Tray with the print side up.
2 Slide the paper width guide and adjust it against the
material without bending.
3.12 USING PRINT MATERIALS
3 Open the rear output tray.
4 When you print a document, you must select Manual Feed
for Source from the software application, and then select
the correct paper size and type.
5 Press the Cancel button on the printer to start feeding.
6 Printing is started.
7 If you are printing multiple pages, load the next sheet after
the first page prints out, and press the Cancel button.
Repeat this step for every page to be printed.
USING PRINT MATERIALS 3.13
3
Printing on Envelopes
Guidelines
• Only use envelopes recommended for laser printers. Before
loading envelopes into the Multi-Purpose Tray, make sure
that they are undamaged and are not stuck together.
• Do not feed stamped envelopes.
• Never use envelopes with clasps, snaps, windows, coated
lining, or self-stick adhesives. These envelopes may severely
damage the printer.
1 Open the Multi-Purpose Tray and unfold the extender to its
full-length position.
2 Open the rear output tray.
3.14 USING PRINT MATERIALS
3 Flex or fan the edge of the envelope stack to separate the
pages before loading.
4 Load the envelopes onto the Multi-Purpose Tray with the
flap side down.
The stamp area is on the left side and the end of the
envelope with the stamp area enters the tray first.
3
5 Adjust the guide to the edge of the envelope stack.
USING PRINT MATERIALS 3.15
6 When you print on envelopes, select the appropriate paper
source, type, and size in the software application. For
details, see page 4.6.
7 After printing, close the Multi-Purpose Tray and the rear
output tray.
3.16 USING PRINT MATERIALS
Printing on Labels
Guidelines
• Only use labels recommended for laser printers.
• Verify that the labels’ adhesive material can tolerate fusing
temperature of 205°C (400°F) for 0.1 second.
• Make sure that there is no exposed adhesive material
between the labels. Exposed areas can cause labels to peel
off during printing, which can cause paper jams. Exposed
adhesive can also cause damage to printer components.
• Do not feed a sheet of labels through the printer more than
once. The adhesive backing is designed for one pass through
the printer.
• Do not use labels that are separating from the backing sheet
or are wrinkled, bubbled, or otherwise damaged.
1 Open the Multi-Purpose Tray and the rear output tray.
2 Load labels with the print side up.
USING PRINT MATERIALS 3.17
3
3 Adjust the guide to fit the width of the sheet of labels.
4 When you print on labels, select the appropriate paper
source, type, and size in the software application. For
details, see page 4.6.
5 After printing, close the Multi-Purpose Tray and the rear
output tray.
NOTE: To prevent labels from sticking, do not let the printed label
sheets stack up as they are printed out.
3.18 USING PRINT MATERIALS
Printing on Transparencies
Guidelines
• Only use transparencies recommended for use in laser
printers.
• Ensure that transparencies are not wrinkled, curled, or have
any torn edges.
• Hold the transparencies by the edges and avoid touching the
print side. Oils deposited on the transparency can cause print
quality problems.
• Be careful not to scratch or leave fingerprints on the print side.
1 Open the Multi-Purpose Tray and the rear output tray.
2 Load transparencies with the print side up, and the top
with the adhesive strip entering the printer first.
USING PRINT MATERIALS 3.19
3
3 Adjust the guide to fit the width of the transparencies.
4 When you print on transparencies, select the appropriate
paper source, type, and size in the software application. For
details, see page 4.6.
5 After printing, close the Multi-Purpose Tray and the rear
output tray.
NOTES:
• If you print on thin transparencies to the rear output tray, they
can curl. In this case, use the top output tray. If the problem
persists, check if your transparencies meet the printer’s
specifications.
• To prevent transparencies from sticking, do not let the printed
sheets stack up as they are printed out.
• Place transparencies on a flat surface after removing them from the
printer.
3.20 USING PRINT MATERIALS
Printing on Card Stock or
Custom-sized Materials
Postcards, 3.5 by 5.83 in. (index) cards and other custom-sized
materials can be printed with your printer. The minimum size is
76 by 127 mm (3 by 5 in.) and the maximum size is 216 by
356 mm (8.5 by 14 in.).
Guidelines
• Always insert the short-edge into the Multi-Purpose Tray first.
If you want to print in landscape mode, make this selection
through your software. Inserting paper long-edge first may
cause a paper jam.
• Do not load more than 5 cards into the Multi-Purpose Tray at
a time.
• Do not print on media smaller than 76 mm (3 in.) wide or 127
mm(5 in.) long.
• Set margins at least 6.4 mm (0.25 in.) away from the edges
of the material in the software application
1 Open the Multi-Purpose Tray and the rear output tray.
2 Load print material with print side up and short edge first.
USING PRINT MATERIALS 3.21
3
3
Adjust the guide to fit the width of the material stack.
4 When you print, select the appropriate paper source, type,
and size in the software application. For details, see
page 4.6.
NOTES:
• If the size of your print material is not listed in the Size box in
the Paper tab of the printer driver properties, click the Custom
button and set the size manually. See page 4.6.
• When you use 76 by 127 mm (3 by 5 in.) paper and it is too thin,
a paper jam may occur. Use card stock heavier than 105g/m2
5 After printing, close the Multi-Purpose Tray and the rear
output tray.
3.22 USING PRINT MATERIALS
Printing on Preprinted Paper
Preprinted paper is paper that has some type of printing placed
on it before it is sent through the printer (paper that has a
preprinted logo at the top of the page, for example).
Guidelines
• Letterheads must be printed with heat-resistant ink that will
not melt, vaporize, or release hazardous emissions when
subjected to the printer’s fusing temperature of 400 °F
(205 °C) for 0.1 second.
• Ink on letterheads must be non-flammable and should not
adversely affect any printer rollers.
• Forms and letterhead should be sealed in a moisture-proof
wrapping to prevent changes during storage.
• Before you load preprinted paper as forms and letterhead,
verify that the ink on the paper is dry. During the fusing
process, wet ink can come off preprinted paper.
1 Load letterhead into the tray you want to use, as shown in
the figures below. Adjust the guides to fit the width of the
paper stack.
Load with the design face
down, bottom edge
towards the printer.
Load with the design face
up, top edge towards the
printer.
USING PRINT MATERIALS 3.23
3
2 When you print, select the appropriate paper source, type,
and size in the software application. For details, see
page 4.6.
3.24 USING PRINT MATERIALS
4
Printing Tasks
This chapter explains how to print your documents in
Windows and how to use the print settings.
This chapter includes:
• Printing a Document in Windows
• Printer Settings
• Using the Toner Save Mode
• Printing Multiple Pages on One Sheet of Paper
• Printing Posters
• Fitting Your Document to a Selected Paper Size
• Printing a Reduced or Enlarged Document
• Using Watermarks
• Using Overlays
• Using the Status Monitor
• Setting Up a Locally Shared Printer
Printing a Document in Windows
The following procedure describes the general steps required for
printing from various Windows applications. The exact steps for
printing a document may vary depending on the application
program you are using. Refer to the User’s Guide of your
software application for the exact printing procedure.
1 Open the document you want to print.
2 Select Print from the File menu. The Print window opens.
It may look slightly different depending on your application.
You can select the basic print settings within the Print
window. These settings include the number of copies and
the print range.
Make sure that your
machine is selected.
Windows XP
3 To take advantage of the printer features provided by your
machine, click Properties or Preferences in the
application’s Print window. Go to step 4.
If you see a Setup, Printer, or Options button in your
Print window, click it instead. Then click Properties on the
next screen.
4 Click OK to close the printer properties window.
5 To start the print job, click OK or Print in the Print window.
4.2
PRINTING TASKS
Cancelling a Print Job
There are two ways to cancel a print job.
To stop a print job from the control panel:
Press the Cancel button on the control panel.
4
The printer will finish printing the page that is moving through
the printer and delete the rest of the print job. Pressing the
button cancels only the current job in the printer. If more than
one print job is in the printer memory, the button must be
pressed once for each job.
To stop a print job from the Printers folder:
1 From the Windows Start menu, select Settings.
2 Select Printers to open the Printers window, and
double-click the Aficio BP20 Series PCL6 icon.
3 From the Document menu, select Cancel Printing
(Windows 9x/Me) or Cancel (Windows NT 4.0/2000/XP).
XP
PRINTING TASKS
4.3
Printer Settings
You can use the Aficio BP20 Series PCL6 printer properties
window, which allows you to access all of the printer options you
need when using your machine. When the printer properties are
displayed, you can review and change whatever settings are
needed for your print job.
The printer’s properties window may differ, depending on your
operating system. This User’s Guide shows the Printing
Preferences window for Windows XP.
Your printer’s Printing Preferences window consists of 5 tabs:
Layout, Paper, Graphics, Extras, and About.
If you access printer properties through the Printers folder, you
can view additional Windows-based tabs (refer to your Windows
User’s Guide) and the Printer tab (see page 4.13).
NOTES:
• Most Windows applications will override the settings you specify
in the printer driver. Change all of the print settings available in
the software application first, and change any remaining settings
using the printer driver.
• The settings you change remain in effect only while you are
using the current program. To make your changes permanent,
make them in the Printers folder. Follow this procedure:
1 Click the Windows Start menu.
2 . For Windows 95/98/Me/NT 4.0/2000, select Settings and
then Printers.
For Windows XP, select Printers and Faxes.
3 . Select the Aficio BP20 Series PCL6 machine icon.
4. Click the right mouse button on the printer icon and:
• In Windows 95/98/Me, select Properties.
• In Windows 2000/XP, select Printing Preferences.
• In Windows NT 4.0, select Document Default.
5. Change the settings on each tab, and click OK.
4.4
PRINTING TASKS
Layout Tab
The Layout tab provides options to adjust how the document
appears on the printed page. The Layout Options includes
Multiple Pages per Side and Poster. See page 4.2 for more
information on accessing printer properties.
1
2
4
The preview image
shows the sample page
with the settings you
specified.
Property
1 Orientation
Description
Orientation allows you to select the
direction in which information is printed
on a page.
• Portrait prints across the width of
the page, letter style.
• Landscape prints across the length
of the page, spreadsheet style.
If you want to turn the page upside
down, select Rotate 180 Degrees.
Portrait
2 Layout
Options
Landscape
Layout Options allows you to select
advanced printing options. For details,
see page 4.15~4.16.
PRINTING TASKS
4.5
Paper Tab
Use the following options for paper handling. See page 4.2 for
more information about accessing printer properties.
Click the Paper tab to access many paper properties.
1
2
3
4
5
6
Property
1 Copies
2 Size
Description
Copies allows you to choose the number of
copies to be printed. You can enter up to 999.
Size allows you to choose the size of the
paper loaded in the tray.
If the required size is not listed in the Size
box, click Custom. When the Custom Page
Size window appears, set the size and click
OK. The setting appears on the list so that
you can select it.
Enter the custom name
you want to use.
Enter the paper size.
4.6
PRINTING TASKS
Property
3 Source
Description
Make sure that Source is set to the
appropriate paper tray.
Use the Manual Feed source when printing
to special material. You need to load one
sheet at a time into the Multipurpose tray. See
page 3.12.
If you install an optional Tray 2 and set the
Tray 2 in printer properties (see page B.7),
you can select Tray2.
If the paper source is set to Auto Select, the
machine automatically picks up print material
in the following order: the Multipurpose tray,
Tray 1, and optional Tray 2.
4 Type
Make sure that Type is set to Printer
Default. If you load a different type of print
material, select the corresponding paper type.
For more information about print materials,
see Chapter 3, Using Print Materials.
If you use cotton paper, set the paper type to
Thick for the best printing.
To use recycled paper, which weighs from
75g/m2 to 90g/m2 (20lb to 24lb), or colored
paper, select Color Paper.
5 First Page
This property allows you to print the first page
using a different paper type from the rest of
the document. You can select the paper
source for the first page.
For example, load thick stock for the first
page into the Multipurpose tray, and plain
paper into Tray1. Then, select Tray1 in the
Source option and Multi-Purpose Tray in
the First Page option.
6 Scaling
Scaling allows you to automatically or
manually scale your print job on a page.
You can choose from None, Fit to Page, and
Reduce/Enlarge. For details, see
page 4.19~4.20.
PRINTING TASKS
4.7
4
Graphics Tab
Use the following options to adjust the print quality for your
specific printing needs. See page 4.2 for more information about
accessing printer properties.
Click the Graphics tab to display the properties shown below.
1
2
3
4
Property
1 Resolution
2 Image
Mode
4.8
PRINTING TASKS
Description
You can select the printing resolution by
choosing from 1200 dpi [Best], 600 dpi
[Normal]. The higher the setting, the
sharper the printed characters and graphics.
Higher settings may increase the time it
takes to print a document.
Some printed characters or images appear
to have jagged or uneven edges. Set this
Image Mode option to improve the print
quality of your text and image, and make
the characters and images appear smoother.
• Printer Setting: When you select this
option, this feature is determined by the
setting you’ve made on the control panel
of the machine, affecting print quality
accordingly.
• Normal: This setting prints images in the
normal mode.
• Text Enhance: This setting refines the
print quality of characters by smoothing
out jagged edges that can occur on the
angles and curves of each character.
• Image Enhance: This setting refines
the print quality of photo images.
Property
Description
3 Toner Save
Selecting this option extends the life of your
toner cartridge and reduces your cost per
page without a significant reduction in the
print quality.
• Printer Setting: When you select this
option, the Toner Save feature is
determined by the setting you’ve made on
the control panel of the machine affecting
print quality accordingly.
• On: Select this option to allow the
machine to use less toner on each page.
• Off: When you do not need to save toner
to print a document, select this option.
Mode
4 Advanced
Options
You can use advanced settings by clicking
the Advanced Options button.
TrueType Options
This option determines how the driver tells
the machine to image the text in your
document. Select the appropriate setting
according to the status of your document.
• Download as Outline: When this
option is selected, the driver will download
any TrueType fonts that are used in your
document that are not already stored
(resident) in your machine. If, after
printing a document, you find that the
fonts did not print correctly, choose
Download as Bit Image and resubmit
your print job. The Download as Bit
Image setting is often useful when
printing Adobe.
• Download as Bit Image: When this
option is selected, the driver downloads
the font data as bitmap images.
Documents with complicated fonts, such as
Korean or Chinese, or various other types
of fonts, print faster in this setting.
PRINTING TASKS
4.9
4
Property
4 Advanced
Options
(continued)
Description
• Print as Graphics: When this option
is selected, the driver downloads any
fonts as graphics. When printing
documents with high graphic content
and relatively few TrueType fonts,
printing performance (speed) may be
enhanced in this setting.
Print All Text Black
When the Print All Text Black option is
checked, all text in your document prints in
solid black, regardless of the color it appears
on the screen. When this option is not
checked, colored text prints in shades of gray.
4.10 PRINTING TASKS
Using the Toner Save Mode
Toner Save mode allows the printer to use less toner on each
page. Using this mode will extend the life of your toner cartridge
and reduce your cost per page, but will reduce the print quality.
This setting is not available with the 1200 dpi setting.
There are two ways to enable the Toner Save mode:
From the Control Panel
Press the Cancel button on the control panel for 0.5 second.
The printer must be in Ready mode(Toner Save green LED is on)
• If the Toner Save LED is on, the mode is enabled and
the printer uses less toner to print a page.
• If the Toner Save LED is off, the mode is disabled and
the printer prints in the normal mode.
PRINTING TASKS 4.11
4
Extras Tab
See page 4.2 for more information about accessing printer
properties. Click the Extras tab to access the following features:
1
2
3
Option
1 Watermark
2 Overlay
4.12 PRINTING TASKS
Description
You can create a background image of text
to print on each page of your document. See
“Using Watermarks” on page 4.21.
Overlays are often used to take the place of
preprinted forms and letterhead paper. See
“Using Overlays” on page 4.24.
Option
3 Output
Options
Description
Print Order: You can set the sequence for
the pages to print. Select the print order
from the drop-down list.
• Normal: Your machine prints all pages
from the first page to the last page.
• Reverse All Pages: Your machine prints
all pages from the last page to the first
page.
• Print Odd Pages: Your machine prints
only the odd numbered pages of the
document.
• Print Even Pages: Your machine prints
only the even numbered pages of the
document.
Use Printer Fonts: When this option is
selected, the machine uses the fonts that
are stored in its memory (resident fonts) to
print your document, rather than
downloading the fonts used in your
document. Because downloading fonts takes
time, selecting this option can speed up
your printing time.
About Tab
Use the About tab to display the copyright notice and the
version number of the driver. See page 4.2 for more information
about accessing printer properties.
Printer Tab
If you access printer properties through the Printers folder, you
can view the Printer tab. Click the Printer tab to access the
following properties:
• Optional Tray: If you install an optional Tray 2, in the printer
properties window, you can tell the machine to recognize and
use it for PC-printing by selecting Tray 2 in the Optional
Tray drop down list.
• High Altitude Correction: If your machine is going to be
used at an altitude above 1,500 m, checking this option will
optimize the print quality for those circumstances.
PRINTING TASKS 4.13
4
Using a Favorite Setting
The Favorites option, available on each tab, except for the About tab,
allows you to save the current properties settings for future use.
To save a Favorites item:
1 Change the settings on each tab, as needed.
2 Enter a name for the item in the Favorites input box.
3 Click Save.
To use a saved setting, select it from the Favorites drop-down
list.
To delete a favorite setting item, select it from the list and click
Delete.
You can also restore the printer driver’s default settings by
selecting Printer Default from the list.
Using Help
Your machine has a help screen that can be activated using the
Help button in the printer properties window. The help screen
gives detailed information about the printer features provided
by the printer driver.
You can also click
in the upper right hand corner, and then
click on any setting.
4.14 PRINTING TASKS
1
2
3
4
Printing Multiple Pages on One
Sheet of Paper
4
1
5
2
You can select the number of pages to print on a single sheet of
paper. To print more than one page per sheet, the pages are
reduced in size and arranged in the order you specify. You can
print up to 16 pages on one sheet.
3
6
1 To change the print settings from your software application,
access printer properties. See page 4.2.
2 From the Layout tab, choose Multiple Pages per Side
from the Type drop-down list.
NOTE: This feature is not available when you select Fit to Page
or Reduce/Enlarge from the Paper tab.
3 Select the number of pages you want to print per sheet (1,
2, 4, 6, 9, or 16) on the Pages per Side drop-down list.
PRINTING TASKS 4.15
4
4 Select the page order on the Page Order drop-down list, if
necessary.
1
2
1
3
2
1
3
1
3
4
2
4
4
3
4
2
Right, Then
Down
Down,
Then Right
Left, Then
Down
Down, Then
Left
Check Print Page Border to print a border around each
page on the sheet.
NOTE: Page Order and Print Page Border are enabled only
when the number of pages per side is 2, 4, 6, 9, or 16.
5 Click the Paper tab and select the paper source, size, and
type.
6 Click OK and print the document.
Printing Posters
You can print a single-page document onto 4, 9, or 16 sheets of
paper, for the purpose of pasting the sheets together to form
one poster-sized document.
1 To change the print settings from your software application,
access printer properties. See page 4.2.
4.16 PRINTING TASKS
2 From the Layout tab, select Poster on the Type dropdown list.
4
NOTE: This feature is not available when you select Fit to Page
or Reduce/Enlarge from the Paper tab.
3 Configure the poster option:
You can select the page layout from 2x2, 3x3, 4x4, or
Custom. If you select 2x2, the image is automatically
stretched to cover 4 physical pages.
2x2
3x3
If you select Custom, you can manually set the scale rate
of the image in the Scale Factor input box.
PRINTING TASKS 4.17
Specify an overlap in millimeters or inches to make it easier
to reconstruct the resulting poster.
0.15 inches
0.15 inches
4 Click the Paper tab and select the paper source, size, and
type.
5 Click OK and print the document. You can complete the
poster by pasting the sheets together.
4.18 PRINTING TASKS
Fitting Your Document to a Selected
Paper Size
A
You can scale your print job to any paper size regardless of the
original document size. This can be useful when you want to
check the fine details on a small document.
1 To change the print settings from your software application,
access printer properties. See page 4.2.
2 From the Paper tab, select Fit to Page on the Type dropdown list.
NOTE: This feature is not available when you select Poster or
Multiple Pages per Side from the Layout tab.
3 Select the correct size from the Target Page drop-down
list.
4 Click the Paper tab and select the paper source and type.
5 Click OK and print the document.
PRINTING TASKS 4.19
4
Printing a Reduced or Enlarged
Document
You can change the size of a page’s content to appear larger or
smaller on the printed page.
1 To change the print settings from your software application,
access printer properties. See page 4.2.
2 From the Paper tab, select Reduce/Enlarge on the Type
drop-down list.
3 Enter the scaling rate in the Percentage input box.
You can also click the
or
button.
NOTE: This feature is not available when you select Poster or
Multiple Pages per Side from the Layout tab.
4 Click the Paper tab and select the paper source, size, and
type.
5 Click OK and print the document.
4.20 PRINTING TASKS
Using Watermarks
The Watermark option allows you to print text over an existing
document. For example, you may want to have large gray letters
reading “DRAFT” or “CONFIDENTIAL” printed diagonally across
the first page or all of the pages of a document.
There are several predefined watermarks that come with
your machine, and they can be modified or you can add new
ones to the list.
Using an Existing Watermark
1 To change the print settings from your software application,
access printer properties. See page 4.2.
2 Click the Extras tab and select a watermark on the
Watermark drop-down list. It appears in the preview
image window.
Preview
image
3 Click OK and start printing.
PRINTING TASKS 4.21
4
Creating a Watermark
1 To change the print settings from your software application,
access printer properties. See page 4.2.
2 Click the Extras tab and click Edit in the Watermark
section. The Edit Watermark window appears.
3 Enter the text message you want to print in the
Watermark Message box.
The message displays in the preview image window.
When the First Page Only box is checked, the watermark
prints on the first page only.
4 Select the watermark options.
You can select the font name, style, size, and gray scale
level from the Font Attributes section and set the angle of
the watermark from the Message Angle section.
5 Click Add to add the new watermark to the list.
6 When you finish creating, click OK and start printing.
To stop printing the watermark, select [No Watermark] on the
Watermark drop-down list.
4.22 PRINTING TASKS
Editing a Watermark
1 To change the print settings from your software application,
access printer properties. See page 4.2.
2 Click the Extras tab and click Edit in the Watermark
section. The Edit Watermark window appears.
3 Select the watermark you want to edit on the Current
Watermarks list. You can change the watermark message
and the options. Refer to page 4.22.
4 Click Update to save the changes.
5 Click OK.
4
Deleting a Watermark
1 To change the print settings from your software application,
access printer properties. See page 4.2.
2 From the Extras tab, click Edit in the Watermark section.
The Edit Watermark window appears.
3 Select the watermark you want to delete on the Current
Watermarks list and click Delete.
4 Click OK.
PRINTING TASKS 4.23
Using Overlays
What is an Overlay?
An overlay is text and/or images stored on the computer hard
disk drive (HDD) as a special file format that can be printed on
any document. Overlays are often used to take the place of
preprinted forms and letterhead paper. Rather than using
preprinted letterhead, you can create an overlay containing the
exact same information that is currently on your letterhead. To
print a letter with your company’s letterhead, you need only tell
the machine to print the letterhead overlay on your document.
Creating a New Page Overlay
To use a page overlay, you must create a page overlay
containing a logo or image.
1 Create or open a document containing text or an image for
use in a new page overlay. Position the items exactly as you
wish them to appear when printed as an overlay.
2 To save the document as an overlay, access printer
properties. See page 4.2.
3 Click the Extras tab and click Edit in the Overlay section.
4.24 PRINTING TASKS
4 In the Edit Overlay window, click Create Overlay.
5 In the Create Overlay window, type a name of up to eight
characters in the File name box. Select the destination
path, if necessary. (The default is C:\Formover).
6 Click Save. The name appears on the Overlay List.
7 Click OK or Yes to finish creating.
The file is not printed out. Instead it is stored in your
computer HDD disk.
NOTE: The overlay document size must be the same as the
documents you print with the overlay.
PRINTING TASKS 4.25
4
Using a Page Overlay
After an overlay has been created, it is ready to be printed with
your document. To print an overlay with a document:
1 Create or open the document you want to print.
2 To change the print settings from your software application,
access printer properties. See page 4.2.
3 Click the Extras tab.
4 Select the overlay you want to print from the Overlay
drop-down list box.
5 If the overlay file you want doesn’t appear on the Overlay
List, click Edit and Load Overlay, and select the overlay
file.
If you have stored the overlay file you want to use in an
external source, you can also load the file when you access
this Load Overlay window.
After you select the file, click Open. The file appears on the
Overlay List and is available for printing. Select the overlay
from the Overlay List box.
4.26 PRINTING TASKS
6 If necessary, click Confirm Page Overlay When
Printing. When this box is checked, a message window
appears each time you submit a document for printing,
asking you to confirm your wish to print an overlay on the
document.
Answering Yes in the window means that the selected
overlay prints with your document. Answering No to the
window cancels overlay printing.
If this box is empty and an overlay has been selected, the
overlay will be automatically printed with your document.
7 Click OK or Yes until the printing starts.
The overlay downloads with your print job and prints on
your document.
NOTE: The resolution of the overlay document must be the same
as that of the document you will print with the overlay.
PRINTING TASKS 4.27
4
Deleting a Page Overlay
You can delete page overlays that you no longer use.
1 In the printer properties window, click the Extras tab.
2 Click Edit in the Overlay section.
3 Select the overlay you want to delete from the Overlay List
box.
4 Click Delete Overlay.
5 When a confirmation message window appears, click Yes.
6 Click OK until you exit the Print window.
4.28 PRINTING TASKS
Using the Status Monitor
If an error occurs while printing, the Status Monitor window
appears, showing the error.
NOTEs:
• The Status Monitor program can only be used if you connect the
printer to your computer with the USB cable, or on the network.
• You can use the Status Monitor in Windows 98/Me/NT 4.0/2000/XP.
Installing Status Monitor
1 Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run and an maintenance
window appears.
If the maintenance window does not appear, click Start and
then Run. Type X:\Setup.exe, replacing “X” with the
letter of your drive and click OK.
2
Click Next.
3
Select Custom installation. Click Next.
4
Select your printer and click Next.
NOTEs: If your printer is not already connected to the computer, the
following window will appear.
• After connecting the printer, click Next.
• If you don’t want to connect the printer at this time, click Next,
and No on the following screen. Then the installation will start
and a test page will not be printed at the end of the installation.
5 Click Status Monitor and then click Next.
PRINTING TASKS 4.29
4
6
If the test page prints out correctly, click Yes.
If not, click No to reprint it.
7 When the installation is completed, click Finish.
Reinstalling Status Monitor
1 From the Start menu, select Programs.
2 Select Aficio BP20 Series, and then Maintenance.
3 Click Repair.
4 Click Status Monitor and then click Next.
5 When reinstallation is completed, click Finish.
Removing Status Monitor
1 From the Start menu, select Programs.
2 Select Aficio BP20 Series, and then Maintenance.
3 Check Remove.
4 Click Status Monitor and then click Next.
5 Then your computer asks you to confirm your selection,
click Yes.
The selected driver and all of its components are removed
from your computer.
6 After the software is removed, click Finish.
4.30 PRINTING TASKS
Opening the Troubleshooting Guide
Double click the Status monitor icon on the Windows task bar.
Double click this icon.
Or, From the Start menu, select Programs or All ProgramsÆ
Aficio BP20 Series ÆTroubleshooting guide.
Changing the Status Monitor Program Setting
The following window opens when you click the Status monitor
icon on the Windows task bar and select Option.
• Display when job is finished for network printer shows
the Status monitor balloon when your job is complete.
• Display when error occurs during printing the Status
monitor balloon appears when an error occurs while printing.
• Schedule an automatic status checking every allows the
computer to update the printer status regularly. Setting the
value close to 1 second causes the computer to check the
printer status more frequently, thereby allowing a faster
response to any printer error.
NOTE: When the Status monitor balloon appears to indicate an error,
you can cancel the current print job or see the corresponding solution.
If you select Cancel Printing, turn the printer off and then click OK.
It may take several minutes. Note that this will lose data which is
being sent to the printer via network.
PRINTING TASKS 4.31
4
Setting Up a Locally Shared Printer
Locally-Shared Printer
You can connect the printer directly to a selected computer,
which is called the “host computer” on the network. The printer
can then be shared by other users on the network through a
Windows 9x/Me/XP/NT 4.0/2000 network printer connection.
Printing Across a Network
Whether the printer is locally connected or network-connected,
you need to install the Aficio BP20 series printer software on
each computer that will print documents to the printer.
In Windows 9x/Me
Setting Up the Host Computer
1 Start Windows.
2 From the Start menu, select Control Panel, and doubleclick on the Network icon.
3 Check the File and Print Sharing box, and click OK. Close
the window.
4 From the Start menu, select Printers from Settings and
double-click your printer name.
5 Select Properties in the Printer menu.
6 Click the Sharing tab and check the Shared As box. Fill in
the Shared Name field and click OK.
Setting Up the Client Computer
1 Right-click the Windows Start button and select Explorer.
2 Open your network folder in the left column.
3 Right-click the shared name and select Capture Printer
Port.
4 Select the port you want, check the Reconnect at log on
box, and click OK.
5
6
7
8
4.32 PRINTING TASKS
From the Start menu, select Settings and then Printers.
Double-click your printer icon.
From the Printer menu, select Properties.
From the Details tab, select the printer port and click OK.
In Windows NT 4.0/2000/XP
Setting Up the Host Computer
1 Start Windows.
2 For Windows NT 4.0/2000, select Settings, and Printers
from the Start menu.
For Windows XP, select Printers and Faxes from the Start
menu.
3 Double-click your printer icon.
4 From the Printer menu, select Sharing.
5 For Windows NT 4.0, check the Shared box.
For Windows 2000, check the Shared As box.
For Windows XP, check the Share this printer box.
6 For Windows NT 4.0, fill in the Share Name field and click
OK.
For Windows 2000/XP, fill in the Shared Name field and
click OK.
Setting Up the Client Computer
1
2
3
4
Right-click the Windows Start button and select Explorer.
Open your network folder in the left column.
Click the shared name.
For Windows NT 4.0/2000, select Settings and Printers
from the Start menu.
For Windows XP, select Printers and Faxes from the Start
menu.
5 Double-click your printer icon.
6 From the Printer menu, select Properties.
7 From the Ports tab, click Add Port.
8 Select Local port and click New Port.
9 Fill in the Enter a port name field, enter the shared name.
10 Click OK and click Close.
11 For Windows NT 4.0, click OK.
For Windows 2000/XP, click Apply and click OK.
PRINTING TASKS 4.33
4
MEMO
4.34 PRINTING TASKS
5
Maintaining Your printer
This chapter provides suggestions for high-quality and
economical printing and information for maintaining the
toner cartridge and the printer.
This chapter includes:
• Maintaining the Toner Cartridge
• Cleaning the Printer
• Printing Configuration Pages
Maintaining the Toner Cartridge
Toner cartridge storage
To get the maximum results from the toner cartridge, keep the
following guidelines in mind.
• Do not remove the toner cartridge from its package until ready
for use.
• Do not refill the toner cartridge. The printer warranty does
not cover damage caused by using a refilled cartridge.
• Store toner cartridges in the same environment as the printer.
• To prevent damage to the toner cartridge, do not expose it to
light for more than a few minutes.
Toner cartridge life expectancy
The life of the toner cartridge depends on the amount of toner
that print jobs require. When printing text at ISO 19752 5%
coverage, a new toner cartridge lasts an average of 5,000
pages.(The original toner cartridge supplied with the machine
lasts an average of 3,500 pages.) The actual number may be
different depending on the print density of the page you print.
If you print a lot of graphics, you may need to change the
cartridge more often.
Saving toner
To save toner, press the Cancel button on the printer control
panel for 0.5 second. The button will be lit. You can also enable
the Toner Save in the printer properties. Refer to “Using the
Toner Save Mode” on page 4.11. Selecting this option will
extend the life of the toner cartridge and reduce your cost per
page, but will reduce the print quality.
5.2
MAINTAINING YOUR
PRINTER
Redistributing Toner
When toner is low, faded or light areas may appear on a printed
page. You may be able to temporarily improve the print quality by
redistributing the toner. The following procedures may allow you to
finish the current print job before replacing the toner cartridge.
1 Grasp the front cover and pull it toward you to open.
2 Pull the toner cartridge and remove it from the printer.
5
CAUTION: Avoid reaching too far into the printer. The fusing area
may be hot.
NOTE:To prevent damage to the toner cartridge, do not expose it to light
for more than a few minutes. Cover it with a piece of paper, if left exposed
for more than a few minutes and keep it in a flat and clean place.
MAINTAINING YOUR
PRINTER
5.3
3 Gently shake the toner cartridge from side to side five or six
times to redistribute the toner.
NOTE: If toner gets on your clothing, wipe it off with a dry cloth
and wash clothing in cold water. Hot water sets toner into fabric.
4 Reinsert the toner cartridge into the printer. Ensure that the
toner cartridge snaps into place.
5 Close the front cover. Make sure that the cover is securely
closed. If it is not firmly closed, printing errors may occur
when you print.
5.4
MAINTAINING YOUR
PRINTER
Replacing the Toner Cartridge
If the print remains light after redistributing the toner (see
page 5.3), replace the toner cartridge.
Remove the old cartridge and install a new toner cartridge. See
“Installing the Toner Cartridge” on page 2.4.
Cleaning the Printer
To maintain print quality, follow the cleaning procedures below
each time the toner cartridge is replaced or if print quality
problems occur.
NOTES:
• While cleaning the inside of the printer, be careful not to touch
the transfer roller (located underneath the toner cartridge). Oil
from your fingers can cause print quality problems.
• Cleaning the cabinet of the printer with surfactants containing
large amounts of alcohol, solvent, or other strong substances
can discolor or crack the cabinet.
Cleaning the Outside
Clean the cabinet of the printer with a soft, lint-free cloth. You
can dampen the cloth slightly with water, but be careful not to
let any water drip onto the printer or inside of it.
Cleaning the Inside
During the printing process, paper, toner, and dust particles can
accumulate inside the printer. This buildup can cause print
quality problems, such as toner specks or smearing. Cleaning
the inside of the printer will eliminate or reduce these problems.
Cleaning inside the printer
1 Turn the printer off and unplug the power cord, then wait
for the printer to cool.
MAINTAINING YOUR
PRINTER
5.5
5
2 Open the front cover. Pull the toner cartridge and remove it
from the printer.
3 With a dry, lint-free cloth, wipe away any dust and spilled
toner from the toner cartridge area and the toner cartridge
cavity.
NOTE: To prevent damage to the toner cartridge, do not expose it
to light for more than a few minutes. Cover it with a piece of paper,
if necessary and keep it in a flat and clean place. Also, do not touch
the black transfer roller inside the printer.
4 Locate the long strip of glass (LSU) inside the top of the
cartridge compartment, and gently swab the glass to see if
dirt turns the white cotton black.
5.6
MAINTAINING YOUR
PRINTER
5 Reinsert the toner cartridge and close the cover. Make sure
that the cover is securely closed. If it is not firmly closed,
printing errors may occur when you print.
6 Plug in the power cord, and turn the printer on.
Printing a cleaning sheet
Your printer can be set to print out a cleaning sheet
automatically every 500 print pages. you should use this feature
if you use inferior quality paper, because such paper may lower
print quality. See page A.6. This feature activates as a default
depending on the country.
If you are experiencing blurred, faded, or smeared printouts,
printing a cleaning sheet will clean the drum inside the toner
cartridge. This process will produce a page with toner debris,
which should be discarded.
1 Ensure that the printer is turned on and in the Ready mode
with paper loaded in the tray.
2 Press and hold down the Cancel button on the control
panel for about 10 seconds.
MAINTAINING YOUR
PRINTER
5.7
5
3 Your printer automatically picks up a sheet of paper from
the tray and prints out a cleaning sheet with dust or toner
particles on it.
NOTE: The cartridge cleaning process takes some time. To stop
the process, turn the power off.
Printing Configuration Pages
From the printer’s control panel, you can print a Configuration
page. Use the configuration page to view current printer
settings, to help troubleshoot printer problems, or to verify
installation of optional accessories, such as memory, optional
tray, and printer languages.
If your printer has a network card, the network configuration sheet
prints out with a printer configuration sheet.
To print configuration pages:
1 Ensure that the printer is turned on and in the Ready mode
with paper loaded in the tray.
2 Press and hold down the Cancel button on the control
panel for about 6 seconds.
Configuration pages print out.
5.8
MAINTAINING YOUR
PRINTER
6
Solving problems
This chapter provides helpful information for what to do if
you encounter an error while using your printer.
This chapter includes:
• Troubleshooting Checklist
• Solving General Printing Problems
• Solving Network Printing Problems
• Clearing Paper Jams
• Solving Print Quality Problems
• Troubleshooting Error Messages
• Common Windows Problems
Troubleshooting Checklist
If the printer is not working properly, perform the series of
checks in the list below. If the printer fails to adequately pass a
checklist item, follow the corresponding troubleshooting
suggestions.
Check
Solution
Print a demo page to verify
that the printer is feeding
paper correctly. See
page 2.15.
• If a demo page does not print, check the paper supply in
the paper tray.
• If the paper jams in the printer, go to “Clearing Paper
Jams” on page 6.8.
Check the demo page to see
if it is printed correctly.
If there is a print quality problem, go to “Solving Print
Quality Problems” on page 6.16.
Print a short document
from a software application
to verify that the computer
and printer are connected
and are communicating
correctly.
• If the page does not print, check the cable connection
between the printer and the computer.
• Check the print queue or print spooler to see if the
printer has been paused.
• Check the software application to ensure that you are
using the proper printer driver and communication port.
If the page is interrupted during printing, go to “Solving
General Printing Problems” on page 6.3.
If completing the checklist
does not resolve the printer
problem, check the
following troubleshooting
sections.
• “Solving General Printing Problems” on page 6.3.
• “Troubleshooting Error Messages” on page 6.21.
• “Common Windows Problems” on page 6.22.
6.2
SOLVING
PROBLEMS
Solving General Printing Problems
For problems with the operation of your printer, refer to the
following table for suggested solutions.
Problem
The printer does
not print.
Possible Cause
Solution
The printer is not
receiving power.
Check the power cord connections. Check
the power switch and the power source.
The printer is not
selected as the default
printer.
Select Aficio BP20 Series PCL6 as your
default printer.
Check the printer for the
following:
•
•
•
•
The printer cover is not closed.
Paper is jammed.
No paper is loaded.
The toner cartridge is not installed.
If a printer system error occurs, contact
your service representative.
Printer selects
print materials
from the wrong
paper source.
The printer may be in
manual feed mode and
out of paper.
Add paper to the Multi-Purpose Tray, and
press the Cancel button on the printer’s
control panel.
The connection cable
between the computer
and the printer is not
connected properly.
Disconnect the printer cable and reconnect
it.
The connection cable
between the computer
and the printer is
defective.
If possible test the cable by attaching it to
another computer that is working properly
and attempt to print a job. You can also try
using a different printer cable and attempt
to print a job.
The port setting is
incorrect.
Check the Windows printer setting to make
sure that the print job is sent to the correct
port, for example, LPT1. If the computer
has more than one port, make sure that
the printer is attached to the correct one.
The printer may be
configured incorrectly.
Check the printer properties to ensure that
all of the print settings are correct.
The printer driver may
be incorrectly installed.
Reinstall the printer driver; see page 2.30.
Try printing a demo page.
The printer is
malfunctioning.
Check the display message on the control
panel to determine if the printer is
indicating a system error.
The paper source
selection in the printer
properties may be
incorrect.
For many software applications, the paper
source selection is found under the Paper
tab within the printer properties. Select
the correct paper source. See page 4.6.
SOLVING PROBLEMS
6.3
6
Problem
Possible Cause
Paper does not
feed into the
printer.
Print job is
extremely slow.
Solution
Paper has not been
loaded correctly.
Remove paper from the tray and reload it
correctly.
There is too much paper
in the paper tray.
Remove excess paper from the tray.
The paper is too thick.
Use only paper that meets the
specifications required by the printer. See
page C.3.
The job may be very
complex.
Reduce the complexity of the page or try
adjusting the print quality settings.
The maximum print speed of your printer is
20 PPM (pages per minute) for A4-sized
paper or 22 PPM for Letter-sized paper.
Half the page is
blank.
The paper
keeps jamming.
6.4
SOLVING
If using Windows 9x/Me,
the Spooling Setting may
be set incorrectly.
From the Start menu, choose Settings
and Printers. Right-click the Aficio BP20
Series PCL6 printer icon, choose
Properties, click the Details tab, and
then choose the Spool Settings button.
Select the desired spool setting.
The computer may have
insufficient randomaccess memory (RAM).
Install more memory in your printer. See
“Installing Memory” on page B.3.
The page layout is too
complex.
Simplify the page layout and remove any
unnecessary graphics from the document.
Install more memory in your printer. See
“Installing Memory” on page B.3.
The page orientation
setting may be incorrect.
Change the page orientation in your
application. See page 4.5.
The paper size and the
paper size settings do
not match.
Ensure that the paper size in the printer
driver settings matches the paper in the
tray.
There is too much paper
in the paper tray.
Remove excess paper from the tray.
An incorrect type of
paper is being used.
Use only paper that meets the
specifications required by the printer. See
page C.3.
An incorrect output
method is being used.
Special print materials, such as thick
paper, should not be printed using the top
output tray (face-down). Use the rear
output tray (face-up) instead.
There may be debris
inside the machine.
Open the front cover and remove the
debris.
PROBLEMS
If printing on special materials, use the
Multi-Purpose Tray.
Problem
The printer
prints, but the
text is wrong,
garbled, or
incomplete.
Pages print, but
are blank.
Possible Cause
Solution
The printer cable is loose
or defective.
Disconnect the printer cable and
reconnect. Try a print job that you have
already printed successfully.
If possible test the cable by attaching it to
another computer that is working properly
and attempt to print a job. You can also try
using a different printer cable and attempt
to print a job.
The wrong printer driver
was selected.
Check the application’s printer selection
menu to ensure that your printer is
selected.
The software application
is malfunctioning.
Try printing a job from another application.
The operating system is
malfunctioning.
If printing from Windows (any version),
exit to a DOS prompt and verify
functionality with the following command:
At a C:\ prompt, type Dir LPT1, and press
Enter. (This assumes you are connected
to LPT1.) Exit Windows and reboot the
computer. Turn the printer off and then
back on again.
The toner cartridge is
defective or out of toner.
Redistribute the toner. if necessary. See
page 5.3.
If necessary, replace the toner cartridge.
The illustrations
print incorrectly
in Adobe
Illustrator.
The file may have blank
pages.
Check the file to ensure that it does not
contain blank pages.
Some parts, such as the
controller or the board,
may be defective.
Contact a service representative.
The setting in the
software application is
wrong.
Print the document with selecting
Download as Bit Image in the
TrueType Options window of the graphic
properties.
6
ATTENTION: If you have any printing problem after your printer prints about 60,000
pages, you must contact the customer service to replace the transfer roller.
SOLVING PROBLEMS
6.5
Solving Network Printing Problems
General Problems
Problem
Solution
System does not function with some wrong
values entered by mistake while configuring.
Possibly the parameters in the network
card are corrupted. Restart the system
and set to factory defaults. See
"Network card Default Setting (When
you use the Network Card)" on page 1.7
Not able to access from SNMP Manager.
Try pinging from the same system on
which SNMP manager is running. If it
does not succeed, there must be a
problem with network connectivity
between the manager and the network
card. If ping succeeds, verify that
community names with sufficient
permissions have been used.
You cannot see any of DHCP server, BOOTP
server or RARP server, when you want to set IP
address to print server.
You should set IP address, Subnet Mask
and Default Gateway to print server
using Set IP.
Print server does not print using TCP/IP
protocol.
1. Check whether TCP/IP protocol is
installed in your PC.
2. Check whether your PC is on the
same network with print server.
The name of printer is displayed empty while
adding a port and the printer doesn’t function.
6.6
SOLVING
PROBLEMS
Assign IP Address by using the Set IP.
Windows Problems
Problem
Solution
The test page is not printed.
Turn off the printer, then turn it back on.
Set IP is unable to automatically
detect printers.
1. Check LAN cable is connected to the printers.
• Check LAN cable is connected to the printers
yourself.
• Make sure that there are the connected printers
shown in network neighborhood. If not, check
the communication status of the printers.
• If IP address is assigned to the computers, try
ping command. Make sure the computers and
printers are on the same network segment.
2. If LAN is connected by routers, Set IP is unable
to detect the printers.
3. Check entry values of IP address, subnet
mask and default gateway.
The printer does not print.
cCheck IP address
dCheck Model name of the driver
eTry add a port
fRefer to the "Set IP"
6
SOLVING PROBLEMS
6.7
Clearing Paper Jams
Occasionally, paper can jam during a print job. Some causes
include:
• The tray is loaded improperly or overfilled.
• The tray has been pulled out during a print job.
• The front cover has been opened during a print job.
• Paper that does not meet paper specifications has been used.
See “Paper Specifications” on page C.3.
• Paper that is outside of the supported size range has been
used. See “Paper Specifications” on page C.3.
If a paper jam occurs, the Online/Error LED on the control
panel lights red. Find and remove the jammed paper. If you can’t
see it, look inside the printer.
NOTE: Do not use tweezers or metal objects with sharp ends
when you remove paper jams. If you do this, it may damage the
metal parts inside of your machine and cause a short circuit.
In the Paper Feed Area
1 Slide out Tray1 to expose the jammed paper.
6.8
SOLVING
PROBLEMS
2 Remove any misfed paper by pulling it out by the visible edge.
Make sure that all of the paper is properly aligned in the tray.
NOTE: If the jammed paper is not visible or if there is resistance
when you pull the paper, remove the tray from the printer and
carefully pull the jammed paper free from the printer.
3 Slide the tray back into the printer.
6
4 Open and close the front cover to resume printing.
SOLVING PROBLEMS
6.9
In the Optional Tray2
1 Pull the optional Tray2 out of the printer.
2 If you see the jammed paper, remove the paper from the
tray.
6.10 SOLVING
PROBLEMS
3 If you cannot find the jammed paper in Tray2, pull Tray1
half way out of the printer, and remove the paper.
4 Slide the trays back into the printer. Open and close the
front cover. Printing can now be resumed.
In the Multi-Purpose Tray
1 Open the Multi-Purpose Tray.
2 Carefully remove the jammed paper from the tray.
3 Open and close the front cover. Printing can now be
resumed.
SOLVING PROBLEMS 6.11
6
Around the Toner Cartridge
1 Open and close the front cover, and the jammed paper
automatically exits the printer.
If not, continue to Step 2.
2 Open the front cover and remove the toner cartridge.
NOTE: To prevent damage to the toner cartridge, do not expose it
to light for more than a few minutes. Place a piece of paper over
the top of the toner cartridge to shield it while it is out of the
printer and keep it in a flat and clean place.
3 Gently pull the jammed paper toward you to remove it from
the printer.
If the jammed paper is not visible or there is resistance when
you pull the paper, go to “In the Paper Exit Area” on page 6.13.
6.12 SOLVING
PROBLEMS
4 Check that there is no other paper in the printer.
5 Reinstall the toner cartridge, and then close the front cover.
Printing can now be resumed.
In the Paper Exit Area
1 If a long portion of the paper is visible, pull it straight out. If
not, continue to Step 2.
2 Open the rear output tray.
6
SOLVING PROBLEMS 6.13
3 Loosen the paper if it is caught in the feed rollers. Then
gently pull the paper out.
4 Close the rear output tray.
5 Open and close the front cover. Printing can now be
resumed.
Tips for Avoiding Paper Jams When Printing
on the A5-sized Paper
If paper jams frequently occur when you print on the A5-sized
paper:
1 Open the input tray and load paper into the tray as shown
below.
2 Open the Aficio BP20 Series PCL6 Properties window, set
the paper size to A5 (148x210 mm) from the Paper tab.
6.14 SOLVING
PROBLEMS
3 From the Orientation option of the Layout tab, set the
Rotate option to 90º.
Select 90 degrees.
Click.
4 Click OK to start printing.
Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can be
avoided. If a paper jam occurs, follow the steps outlined in
“Clearing Paper Jams” on page 6.8.
• Follow the procedures in “Loading Paper” on page 2.7. Ensure
that the adjustable guides are positioned correctly.
• Do not overload the paper tray. Ensure that the paper is below
the paper limit mark on the inside wall of the tray.
• Do not remove the paper from the tray while printing.
• Flex, fan, and straighten the paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in the tray.
• Use only recommended print materials. See “Paper
Specifications” on page C.3.
• Ensure that the recommended print side is facing down when
loading paper in the tray and facing up in the Multi-Purpose Tray.
SOLVING PROBLEMS 6.15
6
Solving Print Quality Problems
If the inside of the printer is dirty, or paper is improperly loaded,
print quality maybe reduced. See the table below to
troubleshoot the problem.
Problem
Solution
Light or faded
print
If a vertical white streak or faded area appears on the page:
• The toner supply is low. You may be able to temporarily
extend the toner cartridge life. See “Redistributing Toner” on
page 5.3. If this does not improve the print quality, install a
new toner cartridge.
• The paper may not meet paper specifications (for example,
the paper is too moist or too rough). See “Paper
Specifications” on page C.3.
• If the entire page is light, the print resolution setting is too
light or Toner Save Mode is on. Adjust the print resolution
and Toner Save Mode in the printer properties. See page 4.8.
• A combination of faded or smeared defects may indicate that
the toner cartridge needs cleaning. See “Cleaning the Inside”
on page 5.5.
• The surface of the LSU may be dirty. Clean the LSU. See
“Cleaning the Inside” on page 5.5.
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Toner specs
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Dropouts
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
6.16 SOLVING
PROBLEMS
• The paper may not meet specifications (for example, the
paper is too moist or too rough). See “Paper Specifications”
on page C.3.
• The transfer roller may be dirty. See “Cleaning the Inside” on
page 5.5.
• The paper path may need cleaning. See “Cleaning the Inside”
on page 5.5.
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the
job.
• The moisture content of the paper is uneven or the paper has
moist spots on its surface. Try a different brand of paper. See
“Paper Specifications” on page C.3.
• The paper lot is bad. The manufacturing processes can cause
some areas to reject toner. Try a different kind or brand of
paper.
• The toner cartridge may be defective. See “Vertical repetitive
defects” on the next page.
• If these steps do not correct the problems, contact a service
representative.
Problem
Vertical lines
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Gray background
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Solution
If black vertical streaks appear on the page:
• The drum inside the toner cartridge has probably been
scratched. Install a new toner cartridge.
If the amount of background shading becomes unacceptable,
the procedures below may fix the problem.
• Change to a lighter weight pages. See “Paper Specifications”
on page C.3.
• Check the printer’s environment; very dry (low humidity) or
high humidity (higher than 80% RH) conditions can increase
the amount of background shading.
• Remove the old toner cartridge and install a new one. See
“Installing the Toner Cartridge” on page 2.4.
Toner smear
• Clean the inside of the printer. See “Cleaning the Inside” on
page 5.5.
• Check the paper type and quality. See “Paper Specifications”
on page C.3.
• Remove the toner cartridge and install a new one. See
“Installing the Toner Cartridge” on page 2.4.
Vertical repetitive
defects
If marks repeatedly appear on the printed side of the page at
even intervals:
• The toner cartridge may be damaged. If a repetitive mark
occurs on the page, print a cleaning sheet several times to
clean the cartridge; see page 5.7. After the printout, if you
still have the same problems, install a new toner cartridge.
See “Installing the Toner Cartridge” on page 2.4.
• Parts of the printer may have toner on them. If the defects
occur on the back of the page, the problem will likely correct
itself after a few more pages.
• The fusing assembly may be damaged. Contact a service
representative.
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
SOLVING PROBLEMS 6.17
6
Problem
Solution
Background
scatter
Background scatter results from bits of toner distributed on the
printed page.
• The paper may be too damp. Try printing with a different
batch of paper. Do not open packages of paper until
necessary so that the paper does not absorb too much
moisture.
• If background scatter occurs on an envelope, change the
printing layout to avoid printing over areas that have
overlapping seams on the reverse side. Printing on seams
can cause problems.
• If background scatter covers the entire surface area of a
printed page, adjust the print resolution through your
software application or the printer properties.
A
Misformed
characters
• If characters are improperly formed and producing hollow
images, the paper stock may be too slick. Try a different
paper. See “Paper Specifications” on page C.3.
• If characters are improperly formed and producing a wavy
effect, the scanner unit may need service. Verify that it also
occurs on a demo page (see page 2.15). For service, contact
a service representative.
Page skew
• Check the paper type and quality. See “Paper Specifications”
on page C.3.
• Ensure that the paper or other material is loaded correctly
and the guides are not too tight or too loose against the
paper stack.
AaBbC
AaBbCcc
AaBbCc
AaBbCc
AaBbCc
Curl or wave
6.18 SOLVING
PROBLEMS
• Check the paper type and quality. Both high temperature and
humidity can cause paper curl. See “Paper Specifications” on
page C.3.
• Turn over the stack of paper in the tray. Also try rotating the
paper 180° in the tray.
• Try printing to the face up output slot.
Problem
Solution
Wrinkles or
creases
Ensure that the paper is loaded properly.
• Check the paper type and quality. See “Paper Specifications”
on page C.3.
• Open the rear cover and try printing to the rear output tray
(face-up).
• Turn over the stack of paper in the paper tray. Also try
rotating the paper 180° in the tray.
Back of printouts
are dirty
Black pages
A
• The transfer roller may be dirty. “Cleaning the Inside” on
page 5.5.
• Check for leaking toner. Clean the inside of the printer.
• The toner cartridge may not be installed properly. Remove
the cartridge and reinsert.
• The toner cartridge may be defective and need replacing.
Install a new toner cartridge.
• The printer may require repair. Contact a service
representative.
6
Loose toner
Clean the inside of the printer.
• Check the paper type and quality. See “Paper Specifications”
on page C.3.
• Install a new toner cartridge. See “Installing the Toner
Cartridge” on page 2.4.
• If the problem persists, the printer may require repair.
Contact a service representative.
Character Voids
Character voids are white areas within the parts of characters
that should be solid black:
• If you are using transparencies, try another type of
transparency. Because of the composition of the
transparency, some character voids are normal.
• You may be printing on the wrong side of the paper. Remove
the paper and turn it around.
• The paper may not meet paper specifications. See “Paper
Specifications” on page C.3.
A
SOLVING PROBLEMS 6.19
Problem
Solution
Horizontal stripes
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the
cartridge and reinsert.
• The toner cartridge may be defective. Install a new toner
cartridge. See “Installing the Toner Cartridge” on page 2.4.
• If the problem persists, the printer may require repair.
Contact a service representative.
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Curl
6.20 SOLVING
If the printed paper is curl or paper does not feed into the
printer:
• Turn over the stack of paper in the input tray. Also try
rotating the paper 180° in the input tray.
PROBLEMS
Troubleshooting Error Messages
When the printer experiences an error, the control panel will
indicate an error message with the indicator lights. Find the light
pattern below that matches the printer light pattern and follow
the solutions to clear the error.
LED status legend
symbol for “light off”
symbol for “light on”
symbol for “light blinking”
LED pattern
Possible Problems and Solutions
Your system has some problems. If this
problem occurs, contact your service
representative.
• A paper jam has occured. To solve the
problem, see “Clearing Paper Jams” on
page 6.8.
Online/Error
LED lights red
• Paper Tray is empty. Load the paper in the
Tray.
• The front cover is open. Close the front
cover.
The toner cartridge is near the end of its life.
You can temporarily reestablish print quality
by redistributing the remaining toner in the
cartridge. “Redistributing Toner” on page 5.3.
Online/Error
LED lights
orange
• You pressed the Cancel button while the
printer was receiving data.
Online/Error
LED blinks red
• In Manual Feed mode, there is no paper in
the Multi-purpose Tray. Load paper into the
Multi-purpose Tray.
• If the printer is receiving data, the Online/
Error LED slowly blinks green.
• If the printer is printing the received data,
the Online/Error LED blinks green fast.
SOLVING PROBLEMS 6.21
6
LED pattern
Possible Problems and Solutions
The toner cartridge is empty. Remove the old
toner cartridge and install a new one. See
“Installing the Toner Cartridge” on page 2.4.
Online/Error
LED blinks
orange
The installed toner cartridge is not designed
for your printer. Use a approved toner
cartridge.
Online/Error
LED blinks
orange and red
alternately
Common Windows Problems
Problem
Possible Cause and Solution
“File in Use” message
appears during installation.
Exit all software applications. Remove all software from the
StartUp Group, then restart Windows. Reinstall the printer
driver.
“Error Writing to LPTx”
message appears.
• Ensure that the cables are connected correctly, and the
printer is on.
• If bi-directional communication is not turned on in the
driver, it will also cause this message.
“General Protection Fault”,
“Exception OE”, “Spool32”,
or “Illegal Operation”
messages appear.
Close all other applications, reboot Windows, and try
printing again.
NOTE: Refer to the Microsoft Windows 9x/Me/NT 4.0/2000/XP User’s Guide that came
with your PC for further information on Windows error messages.
6.22 SOLVING
PROBLEMS
A
Printing From DOS
Applications
While your printer is primarily a Windows printer, you can
also print from a DOS software Programme using the
Remote Control Panel utility provided in the supplied
software CD-ROM.
This chapter includes:
• About the Remote Control Panel
• Installing the Remote Control Panel
• Selecting Print Settings
About the Remote Control Panel
DOS users have access to many printer features through specific
DOS printer drivers; however, many software manufactures do not
develop printer drivers for their software programmes. Your printer
provides the software control panel for improved printer control
when DOS printer drivers are not available or when certain print
settings are not available through DOS software programmes.
NOTE: The printer’s Remote Control Panel is not a printer driver.
It should be used to set print settings that are not available
through DOS software programmes. Printer drivers are supplied by
the manufacturers of your DOS software programmes. If your DOS
software Programme does not include a printer driver for your
printer, contact the manufacturer of the software or use one of the
alternate printer drivers.
Installing the Remote Control Panel
1 Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run and an maintenance
window appears.
If the maintenance window does not appear, click Start and
then Run. Type X:\Setup.exe, replacing “X” with the
letter of your drive and click OK.
2
3
4
Click Next.
Select Custom installation. Click Next.
Select your printer and click Next.
NOTEs: If your printer is not already connected to the computer, the
following window will appear.
• After connecting the printer, click Next.
• If you don’t want to connect the printer at this time, click Next,
and No on the following screen. Then the installation will start
and a test page will not be printed at the end of the installation.
A.2 PRINTING FROM DOS APPLICATIONS
5 Check Remote Control Panel and then click Next.
6 When the installation is completed, click Finish.
Reinstalling Remote Control Panel
1
Start Windows.
2
From the Start menu, select Aficio BP20 Series in
Programs and click Maintenance.
3
Select Repair and then click Next.
4
Check Remote Control Panel and then click Next.
5 When reinstallation is completed, click Finish.
Removing Remote Control Panel
1
Start Windows.
2
From the Start menu, select Aficio BP20 Series in
Programs and click Maintenance.
3
Select Remove and then click Next.
4
Check Remote Control Panel and then click Next.
5
When your computer asks you to confirm your selection, click
Yes.
6
After the software is removed, click Finish.
A
PRINTING FROM DOS APPLICATIONS
A.3
Selecting Print Settings
You can use this Remote Control Panel to select print settings that
may not be available on some DOS Programmes. Typically,
duplicate print settings that are selected from a DOS software
programme override the ones that are selected in the Remote
Control Panel.
Starting the Remote Control Panel
1 From the Start menu, select Programs.
2 Select Aficio BP20 Series and then Remote Control Panel.
3 The Remote Control Panel window allows you to access all
the information you need when using your printer. If
necessary, click the other tabs on the top of the window to
access other features.
4 When you finish changing the settings, click Send.
A.4 PRINTING FROM DOS APPLICATIONS
Using the Remote Control Panel Tabs
The Remote Control Panel allows you to access the following
features:
Printing Tab
In this tab, you can configure general settings for printing.
• Paper Size sets the paper size.
• Orientation determines how the output is printed on the page.
• Paper Tray sets the default paper source.
• Auto CR sets how the printer performs a carriage return.
• Copies sets the number of copies printed for each page.
• Quality specifies the print quality.
• Margins sets the top and left margin of the print material.
PRINTING FROM DOS APPLICATIONS
A.5
A
Config Tab
You can configure various printer features.
• Emulation selects the emulation for printing a document. The
factory default is Auto.
• Power Save determines the length of time the printer waits
after a job is printed before it goes to a reduced power state. If
the printer is used frequently, select OFF which keeps the printer
ready to print with the minimum warm-up time. This uses more
power to keep the printer warm and ready to print.
• Auto Continue determines what action the printer should take if
the Multi-Purpose Tray is empty when a manual feed print job is
sent to the printer. If it is checked, the printer will pick up the
paper from the tray 1 after fifteen seconds. Otherwise, the
printer will wait for you to load paper in the Multi-Purpose Tray.
• Jam Recovery determines what action the printer should take
when a paper jam occurs. If it is unchecked, the printer does not
reprint a page that has jammed. If it is checked, the printer
keeps the image in memory for a printed page until the printer
signals that the page has successfully printed. The printer
reprints all jammed pages.
• Toner save determines the toner quantity the printer should use
when printing. If it is checked, the printer conserves toner when
printing. The default value is unchecked, which provides 100%
usage.
A.6 PRINTING FROM DOS APPLICATIONS
Job Tab
You can set options for improving the quality of your print job.
• Toner Density determines the toner density of the page.
The default value is Medium.
• Paper Type provides the printer with information about the
type of paper to be used for a print job. For the best result,
set this to the paper type you loaded in the tray of the printer.
When using plain paper, set this to Printer Default.
• Image Quality improves the print quality of your text and
image and make the characters and images appear smoother.
It is preset to Normal at the factory.
• Time out determins the amount of time (in seconds) the
printer will wait before printing the last page of a print job
that does not end with a command to print the page or a
formfeed character. You can set from 0 to 300 seconds.
A
PRINTING FROM DOS APPLICATIONS
A.7
Test Tab
This tab allows you to print a resident page to test your printer’s
performance.
• Self Test prints a configuration sheet. A list of the user
default settings and the amount of printer memory available
prints.
• Demo Page prints a demonstration page. It shows the
printer features and specifications.
A.8 PRINTING FROM DOS APPLICATIONS
PCL Tab
In this tab, you can configure various settings for PCL emulation.
• Typeface allows you to select the desired typeface. This setting
is ignored when the software application specifies a font.
• Symbol Set determines the symbol set. A symbol set is a set
of alphabetic and numeric characters, punctuation, and
special symbols used when printing with a selected font.
• Pitch sets the font pitch (only if you have selected a scalable
monospaced font). Pitch refers to the number of fixed-space
characters in one horizontal inch of type.
• Point Size sets the font point size (only if you have selected
a scalable typographic font). Point size refers to the height of
the characters in the font. One point equals approximately
1/72 of an inch. You can select point sizes from 4.0 to 999.75
in increments of 0.25 points.
• Lines Per Page sets the number of lines that print on each
page. The setting can range from 5 to 128 lines per page.
• Courier determines the courier font type; Regular or Dark.
• Font List prints a font list showing all the fonts available for
PCL emulation.
PRINTING FROM DOS APPLICATIONS
A.9
A
MEMO
A.10 PRINTING FROM DOS APPLICATIONS
B
Installing Printer
Options
Your printer is a full-featured laser printer that has been
optimised to meet most of your printing needs. Recognizing
that each user may have different requirements, however,
there are several options available to enhance the printer’s
capabilities.
This chapter includes:
• Precautions When Installing Printer Options
• Installing Memory
• Installing an Optional Paper Tray
Precautions When Installing Printer Options
DISCONNECT THE POWER CORD:
Never remove the printer control board while the printer is
plugged in.
To avoid the possibility of an electrical shock, always disconnect
the power cord when installing or removing ANY internal or
external printer option.
DISCHARGE STATIC ELECTRICITY:
The control board and internal printer option (Memory) are sensitive
to static electricity. Before installing or removing an internal option,
discharge static electricity from your body by touching something
metal, such as the metal back plate on any device plugged into a
grounded power source. If you walk round before finishing
installation, discharge any static electricity once again.
OPTIONS:
Check the items you want purchase. Refer to the table below.
Item
Memory DIMM
250-sheet Paper Cassette Tray
B.2
INSTALLING PRINTER OPTIONS
Installing Memory
Additional printer memory is provided on DIMM(Dual In-line
Memory Module).
1 Turn the printer power off and unplug all cables from the
printer.
2 Remove the two screws on the back of the printer.
3 Open the control board cover.
B
INSTALLING PRINTER OPTIONS
B.3
4 Locate the memory DIMM slot (the upper slot) on the
control board.
Memory DIMM
5 Hold the memory DIMM so that the notch and the
connection point are aligned with the slot as shown, and
insert it all the way into the upper slot.
6 Close the control board cover.
B.4
INSTALLING PRINTER OPTIONS
7 Tighten the two screws.
8 Reconnect the power cord and printer cable, and turn the
printer on.
B
INSTALLING PRINTER OPTIONS
B.5
Removing the Memory
1 Follow steps 1 through 3 on page B.3 to access the control
board.
2 Push the clips at each end of the connector slot away from
the DIMM.
3 Place the DIMM in its original packaging or wrap it with
paper and store it in a box.
4 Close the control board cover.
5 Tighten the two screws.
6 Reconnect the power cord and printer cable, and turn the
printer on.
B.6
INSTALLING PRINTER OPTIONS
Installing an Optional Paper Tray
You can increase the paper handling capacity of your printer by
installing an optional Tray2. The optional paper tray consists of
two components; the support unit and the paper tray.
Support unit
Paper tray
1 Turn off the printer and unplug all cables from the printer.
2 Remove the tape fastening the interface cable from the
bottom of the support unit.
3 Observe the location of the support unit’s tabs.
B
INSTALLING PRINTER OPTIONS
B.7
4 Align the printer with the support unit and lower it into
place on the tabs.
5 Plug the cable into the connector on the back of the printer.
6 Load paper in Tray2. For information about loading paper in
the tray, see page 2.7.
7 Reconnect the power cord and cables and then turn the
printer on.
NOTES:
• When you print a document, configure the printer driver from
your application. To access the printer driver, see page 4.2.
• Do not remove Tray 1 from the printer while you are printing
using the optional Tray 2. If you do this, a paper jam may occur.
Use the optional Tray 2 with Tray 1 in place.
B.8
INSTALLING PRINTER OPTIONS
C
Specifications
This chapter includes:
• Printer Specifications
• Paper Specifications
Printer Specifications
Item
Print Speed
*
Specifications and Description
Up to 20 ppm in A4 (22 ppm in Letter)
Resolution
Up to 1200 x 1200 dpi effective output
First Printing Time
10 seconds (from Ready)
Warm-up Time
Less than 40 seconds
Power Rating
AC 110 ~ 127 V (USA, Canada) / 220 ~ 240 V (Others)
50 / 60 Hz
Power Consumption
400 W average during operation
Less than 15 W in sleep mode
Noise Level
Less than 39 dBA (Standby)
Less than 53 dBA (Printing)
**
Toner Supply
Single cartridge
Toner Cartridge Life
5,000 pages(for starter, 3,500 pages) @ ISO 19752 5%
Coverage
Duty Cycle, Monthly
Up to 30,000 pages
Weight
10.2 Kg (Including consumable)
Package Weight
Paper: 2.1 Kg
Plastic: 0.4 Kg
External Dimensions
(W x D x H)
358 x 467 x 278 mm
(14.1” x 18.4” x 10.9”)
Operating Environment
Temperature:10 ~ 32 °C / 50 ~ 90 °F
Humidity: 20 ~ 80 % RH
Emulation
PCL 6
Random Access
Memory (RAM)
16 MB (Max. 144 MB)
Fonts
1 bitmap, 45 scalable
Interface
BP20 : USB 2.0, IEEE 1284 Parallel
BP20N : USB 2.0, IEEE 1284 Parallel, Ethernet 10/100Base TX
OS Compatibility
Windows 95/98/Me/NT 4.0/2000/XP
Options
Memory available:
32 MB, 128 MB
250-sheet Paper Cassette Tray
Print speed will be affected by Operating system used, computing performance, application software,
connecting method, media type, media size and job complexity.
** Sound Pressure Level, ISO 7779
*
C.2
SPECIFICATIONS
Paper Specifications
Overview
Your printer accepts a variety of print materials, such as cutsheet paper (including up to 100% recycled fiber content
paper), envelopes, labels, transparencies, and custom-size
paper. Properties, such as weight, composition, grain, and
moisture content, are important factors affecting the printer’s
performance and the output quality. Paper that does not meet
the guidelines outlined in this User’s Guide can cause the
following problems:
• Poor print quality
• Increased paper jams
• Premature wear on the printer.
NOTES:
• Some paper may meet all of the guidelines in this guide and still
not produce satisfactory results. This may be the result of
improper handling, unacceptable temperature and humidity
levels, or other variables over which manufacturer has no
control.
• Before purchasing large quantities of paper, ensure that the
paper meets the requirements specified in this User’s Guide.
• Using paper that does not meet these specifications may cause
problems, requiring repairs. These repairs are not covered by the
manufacturer's warranty or service agreements.
C
SPECIFICATIONS
C.3
Supported Sizes of Paper
Tray1/
Tray2
Dimensionsa
Letter
216 X 279 mm
(8.5 X 11 in.)
A4
210 X 297 mm
(8.3 X 11.7 in.)
A5
148 x 210 mm
(5.8 x 8.2 in.)
Executive
184 X 267 mm
(7.25 X 10.5 in.)
Legal
216 X 356 mm
(8.5 X 14 in.)
B5 (JIS)
182 X 257 mm
(7.2 X 10 in.)
B5 (ISO)
176 x 250 mm
(6.7 x 9.9 in.)
Oficio
216 x 343 mm
(8.5 x 13.5 in.)
Folio
216 X 330 mm
(8.5 X 13 in.)
Multi-Purpose
Dimensionsa
Tray
Minimum Size
(custom)
76 X 127 mm
(3 X 5 in.)
Maximum Size
(custom)
216 X 356 mm
(8.5 X 14 in.)
Transparency
Labelsc
Envelopes
Same minimum
and maximum
paper sizes as
listed above.
Weight
Capacityb
60 to 90 g/m2
bond (16 to 24 lb)
250 sheets of 75
g/m2 bond paper
Weight
Capacityb
60 to 163 g/m2
bond (16 to 43 lb)
50 sheets of 75
g/m2 bond
paper
138 to 148 g/m2
bond (36.7 to 39.4
lb)
5 typical
120 to 150 g/m2
bond (32 to 40 lb)
5 typical
up to 90 g/m2 (16
to 24 lb)
up to 5
a The printer supports a wide range of media sizes. See “Printing on Card Stock or
Custom-sized Materials” on page 3.21.
b Capacity may vary depending on media weight and thickness, and environmental
conditions.
c Smoothness: 100 to 250 (Sheffield)
NOTE: You may experience jams when using print materials with
a length of less than 127 mm (5.0 in.). For optimum performance,
ensure that you are storing and handling the paper correctly.
Please refer to “Printer and Paper Storage Environment” on
page C.7.
C.4
SPECIFICATIONS
Guidelines for Using Paper
For the best result, use conventional 75 g/m2 (20 lb) paper.
Ensure that the paper is of good quality, and free of cuts, nicks,
tears, spots, loose particles, dust, wrinkles, voids, and curled or
bent edges.
If you are unsure of what type of paper you are loading, such as
bond or recycled paper, check the label on the package.
The following problems may cause print quality deviations,
jamming, or even damage to the printer.
Symptom
Problem with
Paper
Solution
Poor print quality
or toner adhesion,
problems with
feeding
Too moist, too
rough, too
smooth, or
embossed; faulty
paper lot
Try another kind of
paper, between 100 ~
250 Sheffield, 4 ~ 5 %
moisture content.
Dropout,
jamming, curl
Stored improperly
Store paper flat in its
moisture-proof
wrapping.
Increased gray
background
shading/printer
wear
Too heavy
Use lighter paper, open
the rear output tray.
Excessive curl
problems with
feeding
Too moist, wrong
grain direction, or
short-grain
construction
• Open the rear output
tray.
• Use long-grain paper.
Jamming, damage
to printer
Cutouts or
perforations
Do not use paper with
cutouts or perforations.
Problems with
feeding
Ragged edges
Use good quality paper.
NOTES:
• Do not use letterhead paper printed with low-temperature inks,
such as those used in some types of thermography.
• Do not use raised or embossed letterhead.
• The printer uses heat and pressure to fuse toner to the paper.
Insure that any coloured paper or preprinted forms use inks that
are compatible with this fusing temperature (205 °C or 400 °F
for 0.1 second).
SPECIFICATIONS
C.5
C
Paper Specifications
Category
Specifications
Acid Content
5.5 ~ 8.0 pH
Caliper
0.094 ~ 0.18 mm (3.0 ~ 7.0 mils)
Curl in Ream
Flat within 5 mm (0.02 in.)
Cut Edge Conditions
Cut with sharp blades with no visible
fray.
Fusing Compatibility
Must not scorch, melt, offset, or release
hazardous emissions when heated to
205 °C (400 °F) for 0.1 second.
Grain
Long Grain
Moisture Content
4 % ~ 6 % by weight
Smoothness
100 ~ 250 Sheffield
Paper Output Capacity
Output Tray
C.6
SPECIFICATIONS
Capacity
Face-down top output
tray
150 sheets of 75 g/m2 bond paper
Face-up rear output
tray
a sheet of 75 g/m2 bond paper
Printer and Paper Storage Environment
Paper storage environment conditions directly affect the feed
operation.
Ideally, the printer and paper storage environment should be at
or near room temperature, and not too dry or humid. Remember
that paper is hygroscopic; it absorbs and loses moisture rapidly.
Heat works with humidity to damage paper. Heat causes the
moisture in paper to evaporate, while cold causes it to condense
on the sheets. Heating systems and air conditioners remove
most of the humidity from a room. As paper is opened and used,
it loses moisture, causing streaks and smudging. Humid
weather or water coolers can cause the humidity to increase in
a room. As paper is opened and used it absorbs any excess
moisture, causing light print and dropouts. Also, as paper loses
and gains moisture it can become distorted. This can cause
paper jams.
Care should be taken not to purchase more paper than can be
used in a short time (about 3 months). Paper stored for long
periods may experience heat and moisture extremes, which can
cause damage. Planning is important to prevent damage to
large supplies of paper.
Unopened paper in sealed reams can remain stable for several
months before use. Opened packages of paper have more
potential for environment damage, especially if they are not
wrapped with a moisture-proof barrier.
The paper storage environment should be properly maintained
to ensure optimum printer performance. The optimum condition
is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to
55%. The following guidelines should be considered when
evaluating the paper’s storage environment:
• Paper should be stored at or near room temperature.
• The air should not be too dry or too humid.
• The best way to store an opened ream of paper is to rewrap it
tightly in its moisture-proof wrapping. If the printer
environment is subject to extremes, unwrap only the amount
of paper to be used during the day’s operation to prevent
unwanted moisture changes.
C
SPECIFICATIONS
C.7
Envelopes
Envelope construction is critical. Envelope fold lines can vary
considerably, not only between manufacturers, but also within a
box from the same manufacturer. Successful printing on
envelopes depends upon the quality of the envelopes. When
selecting envelopes, consider the following components:
• Weight: The weight of the envelope paper should not exceed
90 g/m2 (24 lb) or jamming may occur.
• Construction: Prior to printing, envelopes should lie flat with
less than 6 mm (0.25 in.) curl, and should not contain air.
• Condition: Envelopes should not be wrinkled, nicked, or
otherwise damaged.
• Temperature: You should use envelopes that are compatible
with the heat and pressure of the printer.
• Size: You should only use envelopes within the following size
ranges.
Minimum
Multi-Purpose
Tray
76 X 127 mm
(3 X 5 in.)
Maximum
216 X 356 mm
(8.5 X 14 in.)
NOTES:
• Use only the Multi-Purpose Tray to print envelopes.
• You may experience some paper jams when using any media
with a length less than 127 mm (5.0 in.). This may be caused by
paper that has been affected by environmental conditions. For
optimum performance, make sure you are storing and handling
the paper correctly. Please refer to “Printer and Paper Storage
Environment” on page C.7.
C.8
SPECIFICATIONS
Envelopes with Double Side Seams
Double side-seam construction has vertical seams at both ends
of the envelope rather than diagonal seams. This style may be
more likely to wrinkle. Be sure the seam extends all the way to
the corner of the envelope as illustrated below.
Correct
Incorrect
Envelopes with Adhesive Strips or Flaps
Envelopes with a peel-off adhesive strip or with more than one
flap that folds over to seal must use adhesives compatible with
the heat and pressure in the printer. The extra flaps and strips
might cause wrinkling, creasing, or even jams and may even
damage the fuser.
Envelope Margins
The following gives typical address margins for a commercial
#10 or DL envelope.
Type of Address
Minimum
Maximum
Return address
15 mm (0.6 in.)
51 mm (2 in.)
Delivery address
51 mm (2 in.)
89 mm (3.5 in.)
NOTES:
• For best print quality, position margins no closer than 15 mm
(0.6 in.) from the edges of the envelope.
• Avoid printing over the area where the envelope’s seams meet.
Envelope Storage
Proper storage of envelopes helps contribute to print quality.
Envelopes should be stored flat. If air is trapped in an envelope,
creating an air bubble, then the envelope may wrinkle during
printing. See “Printing on Envelopes” on page 3.14.
SPECIFICATIONS
C.9
C
Labels
NOTES:
• To avoid damaging the printer, use only labels recommended for
laser printers.
• To prevent serious jams, always use the Multi-Purpose Tray to
print labels and always use the rear output tray.
• Never print on the same sheet of labels more than once and
never print on a partial sheet of labels.
When selecting labels, consider the quality of each component:
• Adhesives: The adhesive material should be stable at 200 °C
(392 °F), the printer’s fusing temperature.
• Arrangement: Only use labels with no exposed backing
between them. Labels can peel off sheets with spaces
between the labels, causing serious jams.
• Curl: Prior to printing, labels must lie flat with no more than
13 mm (5 in.) of curl in any direction.
• Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
See “Printing on Labels” on page 3.17.
Transparencies
Transparencies used in the printer must be able to withstand
170 °C (338 °F), the printer’s fusing temperature.
NOTE: To avoid damaging the printer, use only transparencies
recommended for use in laser printers.
See “Printing on Transparencies” on page 3.19.
C.10 SPECIFICATIONS
INDEX
C
canceling
print 4.3
card stock, print 3.21
cleaning sheet, print 5.7
components 1.4
configuration page, print 5.8
connect
parallel 2.11
power cord 2.14
USB 2.12
control panel,use 1.6
custom-sized materials, print 3.21
D
demo page, print 2.15
E
envelopes, print 3.14
error, solve 6.21
F
face down output tray 3.5
face up output tray 3.6
Favorite setting, use 4.14
features
printer 1.2
printer driver 2.17
fit to page
printing 4.19
H
help, use 4.14
I
image mode 4.8
install
printer driver for Windows 2.16
printer options B.1
Remote Control Panel A.2
toner cartridge 2.4
Installing B.3
L
labels, print 3.17
load, paper
in the Multi-Purpose Tray 3.8
in the Tray1/optional Tray 2 2.7
M
memory DIMM, install B.3
Multiple pages per sheet
printing 4.15
Multi-Purpose Tray, use 3.8
N
network printing
cable, connect 2.13
locally shared printer, set 4.32
O
option, install
memory DIMM B.3
paper tray 2 B.7
optional tray, install B.7
orientation, print 4.5
output location, select 3.5
overlay, use 4.24
P
paper
choose 3.2
load 2.7
sizes and capacities 3.3
specifications C.3
paper jam
around the toner cartridge 6.12
in the paper exit area 6.13
in the paper feed area 6.8
Multi-Purpose Tray 6.11
optional Tray 2 6.10
Tray 1 6.8
tips for avoiding 6.15
paper level bar 3.7
paper size, set
print 4.6
paper source, set 4.7
paper type, set
print 4.7
parallel cable, connect 2.11
poster
printing 4.16
preprinted paper, print 3.23
print
cleaning sheet 5.7
configuration page 5.8
demo page 2.15
print order, set 4.13
print quality problems 6.16
print quality problems, solve 6.16
print resolution 4.8
printer properties
Windows 4.4
printer software
install
in Windows 2.18
uninstall
Windows 2.31
printing
configuration page 5.8
demo page 2.15
fitting to a selected paper size 4.19
from Windows 4.2
multiple pages on one sheet 4.15
posters 4.16
reduced or enlarged document
4.20
using overlays 4.24
watermarks 4.21
printing problems 6.3
problem, solving
checklist 6.2
general 6.3
Network Printing 6.6
paper jams 6.8
print quality 6.16
Windows 6.22
printing 4.20
Remote Control Panel
install A.2
start A.4
tabs A.5
resolution
printing 4.8
S
software
overview 2.16
reinstall
Windows 2.30
system requirements 2.18
uninstall
Windows 2.31
specification
paper C.3
printer C.2
status monitor, use 4.29
system requirements
for Windows 2.18
T
toner
install 2.4
life 5.2
redistribute 5.3
replace 5.5
top output tray, use 3.5
transparencies, print 3.19
Tray 1, use 2.7
turn on, printer 2.14
U
uninstall, software
Windows 2.31
unpack 2.2
USB cable, connect 2.12
W
watermarks, use 4.21
Q
quality problems, solve 6.16
R
rear output tray, use 3.6
reduced/enlarged
User’s Guide
A
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