ADTRAN | IP 700 Series | Instruction manual | ADTRAN IP 700 Series Instruction manual

ADTRAN IP 700 Series Instruction manual
IP 700 Series
Phone
Administrator
Guide
Firmware Version 2.x.x
6AOSAG0001-31A
April 2011
Trademarks
ADTRAN IP 700 Series Phone Administrator Guide
Trademarks
Any brand names and product names included in this manual are trademarks, registered trademarks, or
trade names of their respective holders.
To the Holder of the Manual
The contents of this manual are current as of the date of publication. ADTRAN reserves the right to change
the contents without prior notice.
In no event will ADTRAN be liable for any special, incidental, or consequential damages or for
commercial losses even if ADTRAN has been advised thereof as a result of issue of this publication.
Intended Audience
This document is intended for ADTRAN IP 700 Series phone administrators.
Software Licensing Agreement
Each ADTRAN product contains a single license for ADTRAN-supplied software. Pursuant to the
Licensing Agreement, you may: (a) use the software on the purchased ADTRAN device only and (b) keep
a copy of the software for backup purposes. This Agreement covers all software installed on the system, as
well as any software available on the ADTRAN website. In addition, certain ADTRAN systems may
contain additional conditions for obtaining software upgrades.
Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
901 Explorer Boulevard
P.O. Box 140000
Huntsville, AL 35814-4000
Phone: (256) 963-8000
Copyright © 2011 ADTRAN, Inc.
All Rights Reserved.
Printed in U.S.A.
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Copyright © 2011 ADTRAN, Inc.
6AOSAG0001-31A
IP 700 Series Phone Administrator Guide
Software Licensing Agreement
Conventions
Notes provide additional useful information.
Cautions signify information that could prevent service interruption or damage to
equipment.
Warnings provide information that could prevent injury or endangerment to human
life.
6AOSAG0001-31A
Copyright © 2011 ADTRAN, Inc.
3
Safety Instructions
ADTRAN IP 700 Series Phone Administrator Guide
Safety Instructions
When using your telephone equipment, please follow these basic safety precautions to reduce the risk of
fire, electrical shock, or personal injury:
1. Do not use this product near water, such as a bathtub, wash bowl, kitchen sink, laundry tub, in a
wet basement, or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm. There is a remote
risk of shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord, power supply, and batteries indicated in the manual. Do not dispose of
batteries in a fire. They may explode. Check with local codes for special disposal instructions.
5. The socket-outlet shall be installed near the equipment and shall be easily accessible.
Save These Important Safety Instructions
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Copyright © 2011 ADTRAN, Inc.
6AOSAG0001-31A
IP 700 Series Phone Administrator Guide
FCC Radio Frequency Interference Statement
FCC Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial or residential environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio frequencies.
Product Safety and Electromagnetic Compatibility (EMC) Standards Table
P/N and Name
1200769E1#X
1200770E1#X
Standards
FCC Part 15, Class B
ICES-003
EN 55022 Class B
EN 55024
EN 61000-3-2
EN 61000-3-3
UL/CUL 60950-1
IEC 60950-1
EN 60950-1
IP 706 Series Phone
IP 712 Series Phone
Canadian Emissions Requirements
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus
as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the
Department of Communications.
Cet appareil numérique respecte les limites de bruits radioelectriques applicables aux appareils numériques
de Class B prescrites dans la norme sur le materiel brouilleur: “Appareils Numériques,” NMB-003 edictee
par le ministre des Communications.
6AOSAG0001-31A
Copyright © 2011 ADTRAN, Inc.
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General Information
ADTRAN IP 700 Series Phone Administrator Guide
General Information
The IP 706 and IP 712 phones are designed to operate in both Key Systems and private branch exchange
(PBX) Systems. The IP 706 or IP 712 phone will be aware of its operating mode and respond
appropriately. Certain features may or may not be offered in certain modes. This manual notes when
certain features are only supported in one system. Refer to the specific feature for more information.
Certified IP PBX Systems
The IP 700 Series phones have been officially tested and certified with the following IP PBX switches.
Phone certification with other systems is ongoing and, therefore, this may not be the most recent list. Refer
to ADTRAN’s website at www.adtran.com/phones for the latest information.
NetVanta 7000 Series
NetVanta Unified Communications
Service and Warranty
For information on the service and warranty of ADTRAN products, visit the ADTRAN website at
http://www.adtran.com/support.
Related Documentation
For more specific information regarding the IP 706 and IP 712 model phones, refer to ADTRAN’s website
at www.adtran.com/phones.
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Copyright © 2011 ADTRAN, Inc.
6AOSAG0001-31A
Table of Contents
1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2. Assembly and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unpacking the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Assembling the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Attaching the Desk Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the Handset and Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Headset Interface Pinout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Headset Interface Off-Hook Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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3. Connecting the Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Local Power Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inline Power Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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4. Managing IP 700 Series Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Precedence of Parameter Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5. Setting the Minimum Required Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
6. Using the Administrator’s Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Locating the IP Address of the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Phone’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing the Administrator’s Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Navigating the Phone Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SIP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Line Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Button Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BLF Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Speed Dial Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Time Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SPRE Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dial Plan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Load Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reset Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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7. Automating Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DHCP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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8. Configuring Common Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring Proxy and Registrar Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defining Line Registrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Realm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents
ADTRAN IP 700 Series Phone Administrator Guide
Assigning Line Key Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring Other Server and SIP Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defining Call Handling Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customizing the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Modifying the Splash Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bitmap Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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46
47
48
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9. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advanced Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing the Phone Status Display Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Firmware Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keypad Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LCD Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LED Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ping Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backlight Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resetting the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restoring Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deleting a Personal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Appendix A. Configuration and Line Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Line Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Appendix B. Dial Plan Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dial Plan Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Default External Dial Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Default PBX Dial Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Appendix C. Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
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List of Figures
Figure 1.
Figure 2.
Figure 3.
Figure 4.
Figure 5.
Figure 6.
Figure 7.
Figure 8.
Figure 9.
Figure 10.
Figure 11.
Figure 12.
Figure 13.
Figure 14.
Figure 15.
Figure 16.
Figure 17.
Figure 18.
Figure 19.
Parts Included with Your IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Assembling the Desk Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the Handset and Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting to the Local Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting to the Inline Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone Summary Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SIP Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Line Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Button Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BLF Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Speed Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Time Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SPRE Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dial Plan Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Load Certificate File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reset Phone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Line Key Numbering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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List of Figures
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ADTRAN IP 700 Series Phone Administrator Guide
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List of Tables
Table 1.
Table 2.
Table 3.
Table 4.
Table 5.
Table 6.
Table 7.
Table 8.
Table 9.
Table 10.
Table 11.
Table 12.
Table 13.
Table 14.
Table 15.
Table 16.
Headset Interface Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Minimum Parameters Required for Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Guidelines for Assigning Line Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Realm Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Line Key Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Server Parameters and SIP Options Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call Handling Options Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone Customization Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advanced Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LCD Test Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Line Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dial Plan Syntax Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
External Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PBX Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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20
41
42
43
45
46
47
49
50
53
57
78
81
82
82
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List of Tables
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ADTRAN IP 700 Series Phone Administrator Guide
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1.
INTRODUCTION
This guide explains how to administer the IP 706 and IP 712 phones from ADTRAN. ADTRAN IP phones
are full-duplex, handsfree IP phones that offer business-class features, such as multiple call appearance,
hold, transfer, and conferencing. The phones are simple to use while offering the latest advances in
telephony systems. Updates and new features are downloaded to the phones without intervention or the
need for phone replacement.
This guide contains the following sections:
• Assembly and Installation on page 14
• Connecting the Power Source on page 17
• Managing IP 700 Series Phones on page 19
• Setting the Minimum Required Parameters on page 20
• Using the Administrator’s Web Interface on page 22
• Automating Configuration on page 37
• Configuring Common Features on page 39
• Troubleshooting on page 49
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Assembly and Installation
2.
ADTRAN IP 700 Series Phone Administrator Guide
ASSEMBLY AND INSTALLATION
The following sections list the items included in your phone shipment and provide instructions for
assembling the IP 706 and IP 712 phones. For questions dealing with missing parts or difficulty in
assembly, contact your ADTRAN reseller.
Unpacking the Phone
As you carefully unpack your phone, be sure you have received each item in the following list:
•
•
•
•
•
•
IP 706 or IP 712 phone console
Audio handset
9-foot coiled handset cord
Ethernet cable
Adjustable desk stand and bracket
Quick start guide
The following items are available separately:
• Wallmount kit, black (P/N 1200808E1#B)
• Single port Power over Ethernet (PoE) power supply, North America (P/N 1200809E1)
• Single port PoE power supply, International (P/N 1200809E#IN)
IP 712 Console
Menu
OK
Cancel
ABC
DEF
Messages
Hold
Transfer
1
2
3
Conference
+
GHI
4
JKL
5
MNO
6
Directories
PQRS
7
TUV
8
WXYZ
Goodbye
*
0
#
9
-
Network (LAN)
Cable
Handset and
Cord
Desk Bracket
and Stand
Quick Start
Guide
Optional
Wallmount Kit
PO
WER
Optional
PoE Power Supply
J1 R
& PW
J2
TA
DA
TA
DA
Figure 1. Parts Included with Your IP Phone
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IP 700 Series Phone Administrator Guide
Assembly and Installation
Assembling the Phone
The IP 706 and IP 712 phones require minimal assembly. The parts that must be assembled include the
desk stand and handset.
Attaching the Desk Stand
1. Insert the stand through the bracket (rotating it so it fits through the opening).
2. Once through the bracket opening, rotate the stand back and pull it toward the bracket until seated.
3. Make sure the stand is properly oriented within the bracket as shown in Figure 2 below.
4. With the desk stand assembled, insert the top two tabs into the corresponding slots on the phone
back.
5. Insert the remaining tabs in the order shown in Figure 2 below. Tabs 4 and 5 must be pressed
inward to snap into the slots.
6. Once the desk stand is installed, use the sliding latch on the back to adjust the phone to the
preferred tilt. To remove the desk stand for wall mounting purposes, simply push in the tabs along
the side and lift the desk stand from the back of the phone.
Bracket
Top
Stand
Phone Back
1
2
4
5
3
Desk Stand
Unit
Figure 2. Assembling the Desk Stand
The IP 706 and IP 712 phones may be wall mounted using the optional wallmount kit
(P/N 1200808E1). For wall mounting instructions, refer to the IP 700 Series Wallmount
Kit Quick Start Guide shipped with the kit.
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Assembly and Installation
ADTRAN IP 700 Series Phone Administrator Guide
Connecting the Handset and Headset
1. Using the provided 9-foot coiled handset cord, insert one end into the jack in the bottom of the
handset. Insert the other end into the jack on the back of the phone console labeled with the
handset icon as shown in Figure 3 below. Place the handset on the handset cradle once installed.
2. Optional. Connect your headset to the jack in the back of the phone console labeled with the
headset icon as shown in Figure 3 below. There are many types of headsets that can be used with
the IP 706 or IP 712 phone. For a list of compatible headsets for the IP phones, refer to the
ADTRAN website at www.adtran.com/phones. Once the headset is connected, the headset feature
is ready to use.
Handset
Optional
Headset
Figure 3. Connecting the Handset and Headset
Headset Interface Pinout
The pinout for the optional headset is available in Table 1 below. Refer to ADTRAN IP 700 Phone Wireless
Headset Compatibility (ADTRAN’s Knowledge Base article 3059) for a list of wireless headsets that have
been approved for use with ADTRAN IP 700 Series phones.
Table 1. Headset Interface Pinout
Pin
Function
1
TX-
2
RX-
3
RX+
4
TX+
Headset Interface Off-Hook Detection
Off-hook detection is achieved by providing battery across the TX+ and TX- pair and monitoring for loop
current. You can simulate off-hook by connecting a 1.5 k resistor across these pins.
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3.
Connecting the Power Source
CONNECTING THE POWER SOURCE
Once the IP 706 and IP 712 phones have been assembled, it is necessary to connect the phones to a power
source and the phone system. There are two options available to supply power to your IP phone. Use the
Local Power Option if your wall jack is not PoE enabled. This option requires using the optional PoE
power supply (P/N 1200809E1 or P/N 1200809E#IN). If your wall jack is PoE enabled, use the Inline
Power Option which does not require the optional PoE power supply. Use the following steps to complete
these tasks.
Local Power Option
Use the Local Power Option if your jack is NOT PoE enabled. If your jack is PoE enabled, a PoE power
supply is not necessary.
1. Connect one end of the included Ethernet cable to the Ethernet jack on the back of the phone.
2. Connect the remaining end to the J1 DATA AND POWER port on an appropriate PoE-enabled
device.
3. Connect one end of a second Ethernet cable (not included) to the J2 DATA port on the PoE device.
4. Connect the remaining end of the second Ethernet cable (not included) to the non-PoE wall jack.
5. Connect the PoE device to the wall outlet.
Network connectivity is provided through the wall jack, allowing an optional PC
connection through the IP phone. If the IP phone is disconnected from either the
network or power source, network connectivity from the phone to the attached PC
will be lost.
5
Optional
PoE Power Supply
PO
WE
R
3
J1
A&
DAT
R
J2
TA
DA
PW
2
Non-PoE Wall
4
Jack
1
Optional PC
Connection
Figure 4. Connecting to the Local Power Source
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Connecting the Power Source
ADTRAN IP 700 Series Phone Administrator Guide
Inline Power Option
1. Connect one end of the included Ethernet cable to the Ethernet jack on the back of the phone.
2. Connect the remaining end of the Ethernet cable to the PoE wall jack.
Network connectivity is provided through the PoE wall jack, allowing an optional
PC connection through the IP phone.
1
2
Optional PC
Connection
PoE Wall
Jack
Figure 5. Connecting to the Inline Power Source
Power Specifications
The IP 706 and IP 712 phones support the following powering specifications:
•
•
•
•
IEEE 802.3af powering on signal or spare pairs independent of polarity
Presents a valid IEEE 802.3af detection signature on both the signal and spare pairs
Presents a Class 2 signature when a valid signature is required
Draws less than 6.49 W of power under normal operating conditions
All powering over telecommunication wiring must be via UL-listed power supplies with
outputs of 48 VDC  1 percent, 350 mA maximum.
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4.
Managing IP 700 Series Phones
MANAGING IP 700 SERIES PHONES
There are multiple ways to manage ADTRAN IP 700 Series phones, each providing a different
management approach. Choose the method that best suits your situation:
• Password-protected administrator’s Web interface (Phone Manager) to view and change current settings
on a single phone.
• Phone’s user interface to view and modify current settings locally.
• Configuration files to automatically download parameters upon phone startup and update firmware.
• Dynamic Host Configuration Protocol (DHCP) to set a limited number of parameters including the
location of configuration files.
Administrators can choose to administer phones individually using the Web interface (refer to Using the
Administrator’s Web Interface on page 22). Configuring a large number of phones can be accomplished via
configuration files that automatically download at startup (refer to Automating Configuration on page 37).
In certain situations, it may be necessary to set critical parameters manually using the phone’s user
interface (refer to Locating the IP Address of the Phone on page 22).
Precedence of Parameter Sources
When building the set of phone parameters, it is possible to have multiple sources for the same parameter.
Therefore, it is important to understand the order of precedence assigned to each source. The following list
indicates this precedence:
1. Parameters manually entered using either the phone’s user interface (Phone Settings) or via the
administrator’s Web interface (Phone Manager) have the highest priority and override parameters
received from all other sources. Use Restore Factory Defaults on the phone or administrator’s
Web interface to clear all values that have been manually set using the Phone Settings menu.
2. Parameters received in a configuration file override those received from DHCP and defaults.
3. Parameters returned by DHCP (if it is enabled) override default settings.
4. Default parameters are used if no other source is available.
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Setting the Minimum Required Parameters
5.
ADTRAN IP 700 Series Phone Administrator Guide
SETTING THE MINIMUM REQUIRED PARAMETERS
At a minimum, the following parameters must be specified for the IP 700 Series phones to operate on a
network server. The parameters not included in the table can usually be left at their default values.
However, for optimal operation, it is recommended that you review all parameters. For a complete list of
parameters and additional information about these settings, refer to Appendix A on page 57.
Table 2. Minimum Parameters Required for Operation
Parameter
Description
Source
IP Address (IpAddress)
Specifies the IP address for the phone.
DHCP
Phone Interface
Web Interface
Subnet Mask (SubNetMask)
Indicates the network mask for the phone.
DHCP
Phone Interface
Web Interface
Gateway (GatewayAddress)
Specifies the gateway address for the phone.
DHCP
Phone Interface
Web Interface
File Transfer Protocol (FTP),
Hypertext Transfer Protocol
(HTTP), HTTP Secure (HTTPS),
or Trivial File Transfer Protocol
(TFTP) Server Address
(FtpServers, HttpServers,
HttpsServers, or TftpServers)
Specifies either FTP, HTTP, HTTPS, or TFTP
server. If a server is unavailable, the phone
goes through the list until a working server is
found. Either FtpServers, HttpServers,
HttpsServers, or TftpServers may be specified
as the non-null value used to determine the
download method for configuration files.
DHCP
Phone Interface
Web Interface
DNS Server IP Address
(DnsAddress)
This must be configured unless numeric IP
addresses are supplied for all parameters and
fully qualified domain names (FQDNs) are not
used.
DHCP
Config File
Phone Interface
Web Interface
Proxy Server
(ProxyServer.z.Address.y)
An IP address, FQDN, or domain name for one
or more proxy servers. If only a proxy domain
name is specified, a Session Initiation Protocol
(SIP) SRV record for the proxy must be
configured in the DNS server and the
ProxyServer.z.Port.y must be set to 0.
Config File
Web Interface
Registrar Server
(RegServer.z.Address.y)
An IP address, FQDN, or domain name for one
or more registrar servers. If only a proxy domain
name is specified, a SIP SRV record for the
registrar must be configured in the DNS server
and the RegServer.z.Port.y must be set to 0.
Config File
Web Interface
Line Key Configuration
(Button.z.Type, Button.z.Line,
Button.z.Label)
At least one key must be configured as a line
key to make or receive calls.
Config File
Web Interface
User Name (Reg.x.AuthUserId)
User name used to register a phone line with
the registrar.
Config File
Web Interface
Password
(Reg.x.AuthPassword)
Password used to register a phone line with the
registrar.
Config File
Web Interface
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Setting the Minimum Required Parameters
Table 2. Minimum Parameters Required for Operation (Continued)
Parameter
Description
Source
Server (Reg.x.Servers)
Defines which pair of proxy and registrar
servers should be used for this phone line.
Config File
Web Interface
Enable Line (Reg.x.Enable)
Enables or disables registration for a phone
line.
Config File
Web Interface
DID (Reg.x.Did)
Specifies the direct inward dialing (DID)
number. Certain proxies may require a DID
number that is different from the user name for
authentication. If DID is not set, the
Reg.x.AuthUserId is used both for
authentication and as the DID number.
Config File
Web Interface
Realm (Reg.x.Realm)
Identifies the calling realm of the phone line.
This is used to decide which type of dial plan to
apply to this phone line.
Valid entries are: GE, PE, GP, or GI.
General External (GE) - Used for general
non-PBX-type outside lines. Lines of this type
use the DialPlanExternal dial plan.
Private External (PE) - Used for private (few
users) non-PBX-type outside lines. Lines of this
type use the DialPlanExternal dial plan.
General PBX (GP) - Used for PBX call
appearances that require an additional digit,
such as 9 to be dialed to access outside
numbers. Lines of this type use the
DialPlanPbx dial plan.
General Intercom (GI) - Used for intercom lines
configured for key system operation. Lines of
this type use the DialPlanIntercom dial plan.
Config File
Web Interface
Dial Plan
If a dial plan is not specified, the default dial
delay (3 seconds after the last digit is dialed)
will be used before dialed digits are sent to the
proxy. You should specify DialPlanPbx,
DialPlanIntercom, and/or DialPlanExternal as
required by your line configuration settings
(Reg.x.Realm). GE and PE realms use
DialPlanExternal, GI uses DialPlanIntercom,
and GP uses DialPlanPbx.
Config File
Web Interface
SNTP Server IP Address
(SntpServer)
Optional. Identifies the server from which to
retrieve the time.
DHCP
Config File
Web Interface
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Using the Administrator’s Web Interface
6.
ADTRAN IP 700 Series Phone Administrator Guide
USING THE ADMINISTRATOR’S WEB INTERFACE
This section explains how to access and use the administrator’s Web interface (Phone Manager) to manage
the IP phones.
In order to access the Phone Manager via a Web browser, you will first need to identify the IP address of
the phone you want to manage. This is explained in Locating the IP Address of the Phone below. If the
phone does not already have an IP address assigned to it, you will need to start with Setting the Phone’s IP
Address below.
Locating the IP Address of the Phone
Before you can access the Web interface, you must locate your phone’s IP address. To identify the phone’s
IP address, follow these steps:
1. Press Menu.
2. Press 1 for Phone Status.
3. Press 2 for Network.
4. Using the arrow keys, scroll to the IP Address option.
5. Record the IP address for later reference.
6. Press the Exit soft key until the idle screen appears.
Setting the Phone’s IP Address
If you are unable to locate the phone’s IP address, it must be set manually from the phone. Follow these
steps to manually set the phone’s IP address:
1. Press Menu.
2. Press 2 for Phone Settings.
3. Press 6 for Network.
4. Enter the password for the individual phone account and press OK.
The default password is 1234. The password can be changed using the SetupPassword
parameter in the configuration file.
5. Press 2 for IP Address. Enter the IP address using the keypad and press OK.
6. Continue this process of entering the appropriate values for each of the following:
• 3 for Subnet Mask
• 4 for Gateway
• 5 for DNS 1
• 7 for Server Menu. Only one server type should be set for downloading configuration files.
7. Press the Exit soft key until the idle screen appears.
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Using the Administrator’s Web Interface
Accessing the Administrator’s Web Interface
Follow these steps to access the administrator’s Phone Manager:
1. Enter the following command into the address bar of your browser window:
http://<ip address>/admin
where <ip address> is the IP address assigned to the phone.
2. Enter the login name and password.
The default administrator login user name is admin and the default password is password.
The administrator password can be changed using the AdminPassword parameter in the
configuration file.
Some networks require browsers to use a proxy server to access the Internet. If you have problems
accessing the phone’s Web interface, it may be because the browser uses a proxy server. To bypass the
proxy server when accessing the phone's Web interface, follow these steps:
1. Open Microsoft® Internet Explorer.
2. From the Tools drop-down menu, select Internet Options.
3. Select the Connections tab and select LAN Settings.
4. If Use a proxy server for your LAN is not selected and you are not using a proxy server, you can
quit at this step. If Use a proxy server for your LAN is selected, select Advanced.
5. In the Exceptions box, enter the IP address of your phone.
6. Select OK to close all of the dialog boxes.
If you plan to access a large number of phones directly by IP address, you may want to consider turning the
proxy off altogether.
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Using the Administrator’s Web Interface
ADTRAN IP 700 Series Phone Administrator Guide
Navigating the Phone Manager
Once the minimum required parameters are set, you can access numerous settings and configurations via
the administrator’s Phone Manager. Phone Manager makes administering and configuring the IP phones
easy and quick.
In many cases, once settings have been changed and saved, you will need to reset the
phone before the changes take effect. This can be done either from the phone or the Web
interface. Refer to Resetting the Phone on page 55.
From the Phone Manager main menu, you can access several menus for managing the IP phone. Each
menu is explained in the following sections:
• Phone Summary on page 25
• Network Settings on page 26
• SIP Settings on page 27
• Line Settings on page 28
• Phone Settings on page 29
• Button Settings on page 30
• BLF Settings on page 31
• Speed Dial Settings on page 32
• Time Settings on page 33
• SPRE Settings on page 34
• Dial Plan Settings on page 35
• Load Certificate on page 36
• Reset Phone on page 36
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Using the Administrator’s Web Interface
Phone Summary
From the Phone Summary menu, you can view model number, part number, serial number, firmware
version, MAC address, hardware version, Ethernet status, and line status.
Figure 6. Phone Summary Menu
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Using the Administrator’s Web Interface
ADTRAN IP 700 Series Phone Administrator Guide
Network Settings
From the Network Settings menu, you can change the IP address, gateway, and subnet mask. This menu
also allows you to enable and set DHCP, duplex negotiation speeds, server type, virtual local area network
(VLAN) IDs, HTTP server, and Internet Control Message Protocol Address Resolution Protocol (ICMP
ARP) timeout.
Figure 7. Network Settings Menu
To remove the configured values (shown in parentheses after the setting name), select Clear Manual
Settings.
To change the current configured values, follow these steps:
1. Enter a new value in the corresponding field.
2. Select Save Manual Settings.
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Using the Administrator’s Web Interface
SIP Settings
From the SIP Settings menu, you can change the SIP server address, port, connection retries, feature
expiration, call timer, message waiting indicator (MWI), hold signal, and other miscellaneous SIP settings.
After selecting a server number, the current settings are displayed in parentheses after the setting name.
Figure 8. SIP Settings Menu
To remove the configured values (shown in parentheses after the setting name), select Clear Manual
Settings.
To change the current configured values, follow these steps:
1. Enter a new value in the corresponding field.
2. Select Save Manual Settings.
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Using the Administrator’s Web Interface
ADTRAN IP 700 Series Phone Administrator Guide
Line Settings
From the Line Settings menu, you can configure or change the line key settings. This is a convenient
method for resetting passwords, changing display names, and assigning locations for voicemail, park
zones, and pickup zones. After selecting a line number, the current settings are displayed in parentheses
after the setting name.
Figure 9. Line Settings Menu
To remove the configured values (shown in parentheses after the setting name), select Clear Manual
Settings.
To change the current configured values, follow these steps:
1. Enter a new value in the corresponding field.
2. Select Save Manual Settings.
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Using the Administrator’s Web Interface
Phone Settings
From the Phone Settings menu, you can review and/or change all settings that pertain to the phone. Some
of these features include the display lighting, enabling the headset and handsfree auto answer intercom
(HFAAI), automatic connection settings for voicemail, MWI cadence, ring volume, ring type, name of
system phone book, DND shortcut, and settings related to coder-decoders (CODECs).
Figure 10. Phone Settings Menu
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Using the Administrator’s Web Interface
ADTRAN IP 700 Series Phone Administrator Guide
To remove the configured values (shown in parentheses after the setting name), select Clear Manual
Settings.
To change the current configured values, follow these steps:
1. Enter a new value in the corresponding field.
2. Select Save Manual Settings.
Button Settings
From the Button Settings menu, you can configure the line keys as do not disturb (DND) or as a new line
appearance. Select the location of the line key first, then configure the type, label, and line.
Figure 11. Button Settings Menu
To remove the configured values (shown in parentheses after the setting name), select Clear Manual
Settings.
To change the current configured values, follow these steps:
1. Enter a new value in the corresponding field.
2. Select Save Manual Settings.
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Using the Administrator’s Web Interface
BLF Settings
From the BLF Settings menu, you can configure the phone to monitor status groups (defined using the
SubsGrp.Uri parameter) on the NetVanta 7100 and automatically update the line keys accordingly. When
status groups to which the phone is subscribed are updated using the NetVanta 7100, a list of busy lamp
field (BLF) members is sent out to the phone. The BLF members are dynamically placed on line keys not
occupied by Line or DND line keys. For more information on status groups, refer to the NetVanta 7100
Administrator’s Guide (ADTRAN’s Knowledge Base article 2292).
Both BLF and Speed members are dynamically assigned to line keys. BLF members have a
higher priority when filling link keys not occupied by Line or DND buttons. Any line keys
remaining after all members from the subscribed BLF groups have been placed are
assigned to Speed members.
When the phone is subscribed to multiple status groups, BLF members are placed on the line keys using
the Option Number as a priority setting. For example, if the phone is subscribed to SubsGrp.Uri
distribution@192.168.0.23 using Option Number 1 and SubsGrp.Uri sales@192.168.0.23 using
Option Number 2, the BLF members of the distribution status group will be placed on unused line keys
before the BLF members of the sales status group. To configure the BLF settings, select the Option
Number first, then select the subscription type and subscription line, and enter the URI of the status group.
Figure 12. BLF Settings Menu
To remove the configured values (shown in parentheses after the setting name), select Clear Manual
Settings.
To change the current configured values, follow these steps:
1. Enter a new value in the corresponding field.
2. Select Save Manual Settings.
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ADTRAN IP 700 Series Phone Administrator Guide
Speed Dial Settings
From the Speed Settings menu, you can configure speed dial buttons. Speed members are dynamically
placed on line keys not occupied by Line or DND line keys in ascending order of Option Number. Speed
members can also be configured by the user using the Set Speed menu on the phone interface.
Both BLF and Speed members are dynamically assigned to line keys. BLF members have a
higher priority when filling link keys not occupied by Line or DND buttons. Any line keys
remaining after all members from the subscribed BLF groups have been placed are
assigned to Speed members.
Select the option number first, then configure the label, number, and realm.
Figure 13. Speed Settings Menu
To remove the configured values (shown in parentheses after the setting name), select Clear Manual
Settings.
To change the current configured values, follow these steps:
1. Enter a new value in the corresponding field.
2. Select Save Manual Settings.
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Using the Administrator’s Web Interface
Time Settings
From the Time Settings menu, you can specify a time server for automatic updates, enable daylight
savings time (DST), configure the Greenwich Mean Time (GMT) offset, and select a time and date format.
Figure 14. Time Settings Menu
To remove the configured values (shown in parentheses after the setting name), select Clear Manual
Settings.
To change the current configured values, follow these steps:
1. Enter a new value in the corresponding field.
2. Select Save Manual Settings.
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SPRE Settings
From the SPRE Settings menu, you can specify special prefix (SPRE) codes for use with certain features,
such as overhead page or HFAAI.
Figure 15. SPRE Settings Menu
To remove the configured values (shown in parentheses after the setting name), select Clear Manual
Settings.
To change the current configured values, follow these steps:
1. Enter a new value in the corresponding field.
2. Select Save Manual Settings.
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Using the Administrator’s Web Interface
Dial Plan Settings
From the Dial Plan Settings menu, you can configure dial plans related to intercom, external calls, PBX
and set their delays. For more information on dial plans, refer to Appendix B on page 81.
Figure 16. Dial Plan Settings Menu
To remove the configured values (shown in Active Settings boxes), select Clear Manual Settings.
To change the current configured values, follow these steps:
1. Enter a new value in the corresponding field.
2. Select Save Manual Settings.
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Load Certificate
From the Load Certificate menu, you can load a certificate onto the phone for use with HTTPS servers.
For more information on configuring server settings, refer to Server Settings on page 38.
Figure 17. Load Certificate File Menu
To load a certificate onto the phone, follow these steps:
1. Select the Browse button to locate a valid certificate file on your computer. The Choose File to
Upload dialog box will appear.
2. Navigate to the certificate file. Select the file, and select the Open button. The path to the
certificate file should now appear in the File field.
3. Select the Load button to load the certificate file onto the phone.
Reset Phone
From the Reset Phone menu, you can reset the phone or return to the factory default settings. For more
information related to these two features, refer to Resetting the Phone on page 55 and Restoring Factory
Defaults on page 55.
Figure 18. Reset Phone Menu
To reset the phone or restore it to the factory default settings, select the check box next to appropriate
action and select Reset. The phone will reboot.
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7.
Automating Configuration
AUTOMATING CONFIGURATION
Many installations use DHCP and configuration files to automate setting parameters for ADTRAN’s IP
phones. This section describes how to use DHCP and configuration files for this purpose. When an IP 700
Series phone boots, it downloads one or more configuration files and begins operation using the
parameters received in the files. When more than one source exists for a parameter, it is important to
understand the order of precedence assigned to each source. Refer to Precedence of Parameter Sources on
page 19 for more information.
DHCP Settings
DHCP can be used to provide the following settings to the IP phone:
•
•
•
•
•
•
•
IP address (IpAddress)
Subnet mask (SubNetMask)
SNTP server IP address (SntpServer)
Greenwich Mean Time (GMT) offset (GmtOffset)
Router IP address (GatewayAddress)
DNS address (DnsAddress)
FTP/HTTP/HTTPS/TFTP server address (FtpServers, HttpServers, HttpsServers, TftpServers)
If the site-specific DHCP option is set, it provides an FTP/HTTP/HTTPS/TFTP server address from which
to retrieve configuration files. Setting these parameters is explained further in Server Settings on page 38.
The ADTRAN IP 700 Series phones use the site-specific DHCP option 157 to specify the value of the
following parameters:
•
•
•
•
•
•
•
•
•
•
•
•
FtpServers
FtpLogin
FtpPassword
HttpServers
HttpLogin
HttpPassword
HttpsServers
HttpsLogin
HttpsPassword
TftpServers
Layer2Tagging
VlanID
Each parameter must contain a <name>=<value> pair. For example:
FtpServers=192.168.0.10, FtpLogin=Toledo, FtpPassword=Ohio
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Server Settings
A path to the configuration files’ location on the FTP/HTTP/HTTPS/TFTP server is necessary for
automatic configuration to take place. The path is indicated using the FtpServers, HttpServers,
HttpsServers, and TftpServers parameters. The value of FtpServers, HttpServers, HttpsServers, or
TftpServers must be manually set using the administrator’s Web interface, phone’s user interface, or
DHCP option 157.
The FTP, HTTP, and HTTPS servers may require a login and password to access the configuration files.
The FTP/HTTP/HTTPS login and password can be changed from the default values by using the administrator’s Web interface, DHCP option 157, or the phone’s user interface via the Server Menu in the
Network Settings menu.
The default FTP/HTTP/HTTPS logins are admin, and the default passwords are
password.
Configuration Files
A unique configuration file is required for each phone. The MAC address of the phone is used to identify
the appropriate file for downloading. When the phone boots up, it checks the FTP/TFTP server for its
specific configuration file. The file must be stored on the FTP/TFTP server in the following format:
adtran_<mac address>.txt
The <mac address> variable is the MAC address of the phone that will use the configuration file. All file
names for configuration files must be titled in lowercase letters.
If the phone cannot find its MAC address-based configuration file, it will download the file
adtran_000000000000.txt and use it as the main configuration file.
Configuration files can be broken into sections to separate the more commonly modified parameters (such
as line key definitions) from those that don’t change very often. The Include parameter can be used to call
another configuration file that contains parameters (such as the proxy server address) that seldom change.
When writing a configuration file, the following restrictions apply:
• Each parameter must appear on its own line. A <name> <value> pair is entered for each parameter. The
<name> <value> may be separated by an arbitrary number of spaces or tabs.
• Any combination of uppercase or lowercase letters can be used within the configuration file because it
is not case sensitive.
• Spaces are not permitted in any of the configuration values unless quotation marks are used.
• Comments may be included in a configuration file by starting the comment line with the # character.
A sample configuration file can be found in the Support Center at www.adtran.com.
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8.
Configuring Common Features
CONFIGURING COMMON FEATURES
This section explains how to define many of the parameters required to operate an IP phone. Each example
shows either the steps to setting the parameter through the phone’s user interface, or provides the content to
add to the configuration files.
Setting the Password
A password can be configured on the IP phone using the phone’s user interface. The password restricts
access to advanced settings not meant for the common user. To change the password, follow these steps:
1. Select Menu.
2. Select 2 for Phone Settings.
3. Select 8 for Password.
4. Enter the old password using the keypad.
To toggle between uppercase and lowercase letters or use the numeric keypad, press the
Aa1 soft key on the LCD display. This changes the character entry mode and is indicated
by a symbol in the upper right corner of the LCD display. A=uppercase letters,
a=lowercase letters, and 1=numbers. Add spaces by using the 0 (zero) key, and erase
characters by using the  soft key.
5. Press the Ok soft key or OK on the Navigation bar.
6. Press the Exit soft key until the idle screen appears.
Configuring Proxy and Registrar Servers
The IP 706 phone supports up to 6 uniquely defined proxy servers, 6 outbound proxy servers, and 6
registrar servers. Likewise, the IP 712 phone supports up to 12 each of these servers. The servers are
defined in the MAC address-based configuration file for each phone. The following configuration file
example shows a phone using one set of servers with the index 1. The steps in the example may be
repeated for each of the three server types as needed, changing the index number. The secondary server is
not required. Additional information about the parameters shown in this example is provided in
Appendix A on page 57.
#Proxy Server 0 Primary
ProxyServer.0.Address.1 192.168.0.33
#Retry attempts before switching proxies
ProxyServerMaxRetry 1
#Proxy Server 0 Secondary
ProxyServer.0.Address.2 192.168.0.34
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#Registrar Server 0 Primary
RegServer.0.Address.1 192.168.0.33
#Retry Attempts before switching Registrars
RegServerMaxRetry 1
#Registrar Server 0 Secondary
RegServer.0.Address.2 192.168.0.34
#Outbound Proxy 0 Primary
OutboundProxy.0.Address.1 192.168.0.22
#Retry attempts if ICMP destination unavailable is received from the OBP
OutboundProxyMaxRetry 1
#Outbound Proxy 0 Secondary
OutboundProxy.0.Address.2 192.168.0.23
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Configuring Common Features
Defining Line Registrations
The IP 706 phone supports up to 6 lines and the IP 712 phone supports up to 12 lines each served from a
unique proxy/registrar server. This allows a different line for every line key on the phone. The line is called
a multiple call appearance (MCA) type if it will be assigned to one or more line keys on the same phone. It
is called a shared call appearance (SCA) type if the line is shared across multiple phones. Table 3 below
provides a few guidelines to follow when assigning line types to a phone.
Table 3. Guidelines for Assigning Line Types
Guideline
Parameter Setting
An MCA should never be an SCA.
Reg.0.Multiple True and Reg.0.Shared
False
An MCA should be assigned to at least 2 line keys for
complete call handling flexibility.
Button.1.Line 0 and Button.2.Line 0
The parameters Reg.x.Shared and Reg.x.Multiple
should both be set to true to allow multiple appearances
on the phone to be used for SCA. All calls on shared
lines will arrive on appearance 1 and originate on
appearance 1 when the line is idle. Appearance 2 is
used only for transfer and conference originations.
Reg.x.Shared True and Reg.x.Multiple True
Consider disabling call logging for SCA-type lines.
Many of the calls logged on this type of line may not be
useful and could quickly fill the history buffer.
Reg.x.Logging False
If the number of pop-up windows becomes distracting
on SCA-type lines, disable CallerID pop-ups.
Reg.x.CallerIdPopup False
The line registrations are defined in the MAC address-based configuration file for each phone. Additional
information about the parameters shown in the following example is provided in Appendix A on page 57.
This example shows how to configure an MCA line of a PBX:
#Define Line 1. Used to authenticate with the registrar.
Reg.0.AuthUserID 2000
#Enable popup window used for incoming calls.
Reg.0.AuthPassword hello
#Sets the DID number.
Reg.0.Did 2000
#Define domain used to form Invite URIs and Registration request URIs.
Reg.0.Domain adtran.com
#Label that will appear next to the buttons that use this line.
Reg.0.Label x2000
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#True since we will assign this line to more than 1 line button (MCA).
Reg.0.Multiple true
#General PBX type line.
Reg.0.Realm gp
#Link it to the previous Servers we defined where it will Register.
Reg.0.Servers 1
#Not a shared line.
Reg.0.Shared false
#Request-URI for calls forwarded to voicemail.
Reg.0.Voicemail *98
Setting the Realm
The realm specifies the type of phone system in which the lines are being configured. This setting provides
the dial plan to be used. Table 4 below lists the available settings for Reg.1.Realm defined in the MAC
address-based configuration file for each phone. Refer to Appendix B on page 81 for more information on
setting up the dial plan parameters.
Table 4. Realm Settings
Value
Description
General External (GE)
Used for general non-PBX-type outside lines. Lines of
this type use the DialPlanExternal dial plan.
Private External (PE)
Used for private (few users) non-PBX-type outside lines.
Lines of this type use the DialPlanExternal dial plan.
General PBX (GP)
Used for PBX call appearances that require an additional
digit, such as 9 to be dialed to access outside numbers.
Lines of this type use the DialPlanPbx dial plan.
General Intercom (GI)
Used for intercom lines configured for key system
operation. Lines of this type use the DialPlanIntercom
dial plan.
Setting the Domain
Setting the domain in the Reg.x.Domain parameter is optional. It is used to form Invite URIs and
registration Request URIs that have a domain after the @ symbol instead of an IP address or FQDN from
the proxy or registrar server.
Assigning Line Key Functions
The line keys are numbered from 1 to 6 on the IP 706 phone and from 1 to 12 on the IP 712 phone. The
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Configuring Common Features
locations are shown in Figure 19 below. Line keys can be designated as one of two types: Line or DND.
Buttons that are not designated as type Line or DND are dynamically assigned as type BLF or Speed. BLF
members receive a higher priority when filling unused buttons. Free buttons remaining after placing all
members from BLF groups are assigned using the Speed.n parameters in ascending order using the value
of n. Table 5 below shows the parameters that must be configured for each line key type.
LCD Display
LCD Display
Line Keys
1 through 3
Line Keys
4 through 6
Menu
OK
Line Keys
7 through 12
Line Keys
1 through 6
Cancel
Menu
Messages
OK
Cancel
Messages
Hold
Hold
Transfer
1
ABC
2
DEF
GHI
4
JKL
5
MNO
PQRS
TUV
WXYZ
Transfer
3
Conference
1
ABC
2
DEF
GHI
4
JKL
5
MNO
PQRS
7
TUV
8
WXYZ
*
0
#
3
Conference
+
-
7
8
6
+
Directories
0
Directories
Goodbye
9
-
*
6
#
IP 706
9
Goodbye
IP 712
Figure 19. Line Key Numbering
Table 5. Line Key Assignments
Line Key Type
Associated Parameters
Description
Line
Button.z.Type
Button.z.Line
Button.z.Label
Assigns the button type to button at position z.
Associates a line definition to a line key.
Assigns a label for the line key.
DND
Button.z.Type
Button.z.Label
Assigns the type.
Assigns a label for the line key.
The line key number is designated by the value of z in the Associated Parameters listed in
Table 5. Replace z with 1 through 6 when configuring an IP 706 phone and 1 through 12
when configuring an IP 712 phone.
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Example 1:
This example configuration is for an IP 706 phone on a key system where lines 1 through 3 are SCAs. Line
keys 4 and above are assigned to a status group monitored by the phone.
#Phone button assignments
Button.1.Type line
Button.1.Line 0
Button.1.Label 732-758-1000
Button.2.Type line
Button.2.Line 1
Button.2.Label 732-758-1001
Button.3.Type line
Button.3.Line 2
Button.3.Label 732-758-1002
SubsGrp.1.Uri blf@192.168.0.23
Example 2:
This is an example configuration for an IP 706 phone on a PBX system where line 1 is an MCA of type GP,
the next available line key is a speed dial, and the last line key is used to toggle DND on and off:
#Phone button assignments
Button.1.Type line
Button.1.Line 0
Button.1.Label x2000
Button.2.Type line
Button.2.Line 0
Button.2.Label x2000
Button.3.Type line
Button.3.Line 0
Button.3.Label x2000
Button.4.Type line
Button.4.Line 0
Button.4.Label x2000
Speed.1.Label Home
Speed.1.Number 732-758-9895
Button.6.Type dnd
Button.6.Label DND
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Configuring Common Features
Configuring Other Server and SIP Options
A number of server settings can be specified for the IP phone to function correctly on your network. These
parameters are listed below with a brief description of their function. This list also includes SIP options
that can be specified as well. These parameters are covered in greater detail in Appendix A on page 57.
Table 6. Server Parameters and SIP Options Overview
Parameter
Description
FeatureUri
Specifies the server (in URI format) to which feature-related state
changes are sent.
FeatureExpires
Defines the subscription interval for FeatureUri notifications.
FtpServers
Specifies the location of firmware files that the IP phone will download.
FtpServers and TftpServers may not both be specified as the non-null
value used to determine the download method for configuration files.
TftpServers
Specifies the location of firmware files that the IP phone will download.
FtpServers and TftpServers may not both be specified as the non-null
value used to determine the download method for configuration files.
AppName
BootName
Specifies application and boot image file names to be downloaded to the
phone.
HoldSignal
Specifies the hold type for the phone to use.
MwiLine
Specifies the line on which external MWI server subscribes originate.
MwiExpires
Specifies the expiration interval of the MWI server subscribes.
MwiSubscribeUri
Specifies the Request URI sent to the external MWI server.
MwiPrimary
Specifies the primary voice mailbox association. Setting this to 12 will
associate the mailbox to the external messaging server.
MwiSecondary
Specifies the secondary mailbox association. Setting this to 12 will
associate the mailbox to the external messaging server.
MwiCadence
Selects the operating mode of the illuminated Messages function key.
MessagesCallback
Defines the URI that is called when the Message function key is pressed.
ParkZoneUri
Specifies the Request URI that is used for outgoing invites to the park
zone server.
SipKeepAlive
Enables or disables SIP session timers.
SntpServers
Specifies one or more time servers where the phone can retrieve time
and date information.
SpreHfaii
Specifies the dialing prefix used to initiate HFAAI calls.
SprePageOverhead
Specifies the dial access code used to access the overhead paging
system. If this value is null, then overhead page is not presented on the
soft key as an option.
StunServer
Specifies the FQDN or IP address of the STUN server, which may be
required for operating phones behind network address translation (NAT)
routers.
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Defining Call Handling Options
Several parameters are available for customizing the call handling behavior on the IP phones. These
parameters are listed below with a brief description of their function. These parameters are covered in
greater detail in Appendix A on page 57.
Table 7. Call Handling Options Overview
Parameter
Description
AlertSelect
Sets the policy for handling a preselected line on an idle phone when it
rings.
CallerIDPopup
Enables or disables globally the call pop-up window that appears when an
incoming call arrives. Reg.x.CallerIdPopup selectively enables or disables
the call pop-up window on individual lines.
DndBusyReject
Returns a SIP 486 Busy Here signal to incoming calls when the DND mode
is enabled.
DndRedirected
Redirects the call to the URI specified in DndRedirectAddress after the
time delay (in seconds) specified in DndDelay.
HFAAIbeep
Enables or disables HFAAI notification. If enabled, a 600 ms tone is played
before an HFAAI call is presented on the phone.
HoldReminder
Indicates the number of seconds before the hold reminder tone is played.
IdleGroupPreference
Specifies which line will be preselected when idle and then used for call
origination when the phone goes off-hook. The IdleSelectOrder parameter
further defines the policy for selecting a specific physical line key should
more than one be assigned to that line.
IntercomGroupPreference
Specifies which line (should be of GI type) represents the intercom lines on
the phone. For key system mode, set this to the GI configured line. It
appears on the phone as Intercoms.
LineSeizeFailure
Enables or disables playing a recorded tone if the user attempts to seize an
SCA line, but fails (e.g., another user seizes the call first).
PopUpHold
Defines the number of seconds to leave the caller ID pop-up window open
when an HFAAI or page-type call is received. Once the time has elapsed,
the caller ID pop-up window is automatically closed.
PreselectAnswer
Allows the user to answer an incoming call by pressing the line key on a
ringing line. If the phone is idle, pressing the line key will activate the
speakerphone.
PreselectOriginate
Allows the user to originate a call when an idle line key is pressed. If the
phone is idle, the speakerphone is activated.
PostSelectAutoHold
Enables placing deselected calls on hold automatically if another line is
selected. Otherwise, the deselected call will be dropped.
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Configuring Common Features
Customizing the Phone
There are numerous settings that can be changed on the IP phones, enabling you to customize them for
your specific environment. These customizations are listed below, but are covered in greater detail in
Appendix A on page 57.
Table 8. Phone Customization Overview
Parameter
Description
BackLight
Defines the number of minutes the backlight remains on once the phone
becomes idle. The backlight illuminates if the phone rings or receives an
incoming call, if the user presses a button or lifts the handset, or if the
electronic hook switch is activated. If the phone has DND enabled or is
forwarded, the backlight does not illuminate as a result of an incoming call. The
BLF and SCA status group updates received on the phone do not cause the
backlight to illuminate.
DateFormat
Defines how the date is displayed.
DefaultMedia
Sets the preferred CODEC, silence suppression algorithm, and packet size for
outgoing packets.
DscpAudio
Sets the differentiated services code points (DSCPs) for outbound audio
packets from the phone. This is used to improve quality of service (QoS)
handling on the network.
DscpSignaling
Sets the DSCP for outbound signaling packets from the phone. This is used to
improve QoS handling on the network.
DSTEnable
Enables DST adjustments beginning at the hour, week, day, and month
specified in DstStart through the time specified in DstEnd.
DtmfLevels
Adjusts the level of dual tone multi-frequency (DTMF) tones played into the
network from the phone.
Ethernet1
Enables/disables the Ethernet interface (local area network (LAN) port) and
sets the speed negotiation options.
Ethernet2
Enables/disables the Ethernet interface (PC port) and sets the speed
negotiation options.
ExtensionLabel
Customizes the extension label displayed on the second line of an idle phone.
GmtOffset
Sets the time zone for the phone relative to GMT.
GreyLevels
Adjusts the light and dark gray levels of the LCD display.
HeadsetCtl
Enables/disables switchhook control via current detection on the headset
interface.
HttpServerEnable
Disables the built-in HTTP server.
HttpServerPort
Specifies the port on which the HTTP server receives Transmission Control
Protocol (TCP) traffic.
Layer2Audio
Sets outbound tagging on audio packets.
Layer2Signaling
Sets outbound tagging on signaling packets.
MaxJitter
Sets the maximum time interval that the jitter buffer can utilize when dealing
with delayed or misordered packets.
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Table 8. Phone Customization Overview (Continued)
Parameter
Description
PhoneLabel
Customizes the label displayed on the top line of the phone (e.g., the user
name or company name).
RtpBase
Sets the base port from which the phone transmits and receives media.
SetupPassword
Customizes the password for restricted administration settings on the phone.
SiteOption
Sets the option number that the phone will request during DHCP transactions.
If a value other than the default option 157 is set in a configuration file, the
phone will re-initiate DHCP procedures using the new option.
SystemPhonebook
Indicates the file name of the system phone book file.
TimeFormat
Indicates the clock format as either 12 hour with a.m./p.m., or 24 hour.
Modifying the Splash Screen
You can customize the IP phone’s splash screen presented during boot up by downloading a 216 x 336
pixel, 16-color gray-scale bitmap file to the parameter IconPixmap. Most graphics programs can be used
to modify and save the file.
When defining the splash screen, always begin by using the provided default .bmp file. This makes it
easier to create accurate files. Use only the four colors (black, white, light gray, and dark gray) in the color
palette of the default file.
Bitmap Layout
The bitmap is built in blocks of 16 x 16 pixels. There are 14 x 21 blocks in the IP phone bitmap. The right
most block is only half the width of a normal block or 8 pixels. Each row is one block in height. The
bitmap begins the drawing at the top left corner of each block. Both the IP 706 and IP 712 phone models
use eight rows for the splash screen.
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9.
Troubleshooting
TROUBLESHOOTING
This section provides tables listing common problems and their resolutions, as well as instructions for
performing specific tasks to correct errors with your phone. The following topics are covered in this
section:
• Basic Troubleshooting on page 49
• Advanced Troubleshooting on page 50
• Accessing the Phone Status Display Menus on page 51
• Diagnostic Tests on page 52
• Resetting the Phone on page 55
• Restoring Factory Defaults on page 55
• Deleting a Personal Phone Book on page 55
Basic Troubleshooting
Table 9 below lists basic problems that may occur with your IP phone, along with their suggested solutions.
Table 9. Basic Troubleshooting
Problem Description
Solution Suggestion
Phone does not activate when it’s plugged in
and nothing appears on the display.
The phone may not be receiving power. Make sure
the Ethernet cable is plugged into the correct jack and
that the power source is plugged into a working outlet.
Phone has information on the display, but does
not respond to pressed keys.
Restart the phone by unplugging the Ethernet cable
from the jack and plugging it back in.
Display shows an error or informational
message.
Check the Advanced Troubleshooting Chart on page
50 for the specific error message.
Audio quality is poor on both the handset and
speaker. You hear clipped, garbled, or severely
delayed speech.
Various potential network issues may be causing this
problem. Contact your network administrator and
provide information about the time and duration of the
event.
No audio from the handset, but the speaker
works.
Make sure the handset is properly plugged into the
phone. Try swapping a handset from a similar phone
to see if the handset or cord is defective.
The Web interface doesn’t work or only works
intermittently.
Your company may be using a proxy server. To
bypass it when accessing your phone, follow the
procedure in Using the Administrator’s Web Interface
on page 22. The phone’s IP address may also have
changed since the user last accessed their Web
interface. Be sure you are using the proper IP address
to connect to the phone by reviewing the instructions
in Using the Administrator’s Web Interface on page
22.
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Advanced Troubleshooting
Table 10 below lists more advanced problems which consist of error messages encountered during the boot
up process, and also network connectivity issues. It also provides their suggested solutions.
Table 10. Advanced Troubleshooting Chart
Problem Description
Solution Suggestion
Unregistered phone icon displays next to the line
key:
This indicates the phone is unable to register this
line with the Registrar server. Make sure the
Reg.x.AuthUserId and Reg.x.AuthPassword are
specified for registration. Also, make sure the
Reg.x.RegServer address is correct.
Phone displays Duplicate IP Address during
boot up.
The phone has been given an IP address that is
already in use. If you are using a manually
configured IP address, use the Phone Settings
menu on the IP phone to choose an available IP
address.
Phone displays Network LAN Link is Down.
There are several reasons for this error message.
The LAN cable could be disconnected, the phone
could be unable to negotiate a link to the Ethernet
switch because of a speed or duplex incompatibility,
or any number of other network failures. Make sure
the LAN cable is connected. Contact the network
administrator to troubleshoot possible network
failures.
Problems downloading configuration or other
files.
Closely observe the error message(s) on the phone
display when the phone starts. The problem could be
due to an incorrectly named configuration file (refer
to Automating Configuration on page 37). It could
also be due to an incorrectly specified server
address, an unreachable server, an error in
configuration of the files on the FTP/TFTP server, or
an error in the AppName, BootName, or Include
parameter that was specified. Review these items to
be sure they are correctly specified.
Phone displays TFTP Server Unreachable or
FTP Server Unreachable during boot up.
Ensure that a valid IP address has been provided via
DHCP or manually (from the phone’s user interface)
for the TFTP or FTP server.
Phone displays Download of information file
failed.
This error indicates that a TFTP server address was
supplied to the phone, but the file adtran_info.txt
was not found on the TFTP server. This file is
optional, and this message is not a cause for
concern unless adtran_info.txt is being used. In
that case, load the file adtran_info.txt on the TFTP
server.
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Table 10. Advanced Troubleshooting Chart (Continued)
Problem Description
Solution Suggestion
Phone displays Download of main config file
failed.
This error indicates that the file adtran_<mac
address>.txt could not be found on the FTP or TFTP
server. One unique configuration file for every phone
should be placed in the root directory. The phone
may not operate properly if this error message is
displayed. The phone does cache and reuse
configuration files from the last successful boot
sequence if this error happens, which may help
bridge a temporary outage.
Phone displays The SNTP server could not be
contacted.
This error indicates that the server specified in
DHCP option 4, 42, or the parameter SntpServer
could not be contacted. The proper time will not be
displayed if this problem is not corrected. Specify a
different server.
Accessing the Phone Status Display Menus
The IP phone status display menus list many of the phone’s settings and configurations beneficial in
troubleshooting your phone. This is where you will find the model, part, and serial numbers, as well as the
network and firmware settings. Use the following steps to access phone status information:
1. Select Menu.
2. Select 1 for Phone Status.
3. Select 1 through 5 for the corresponding parameter you wish to view.
4. Follow the on-screen prompts as detailed in the following sections.
General Display
The General option displays information, such as model, part, and serial number. To access the General
status information, select 1 from the Phone Status menu. Select Exit from the soft key menu to return to
the Phone Status menu.
Network Display
The Network option displays information regarding the network configuration for the IP phone, such as
link, negotiation, speed, duplex, and DHCP status. To access the Network status information, select 2 from
the Phone Status menu. Select Exit from the soft key menu to return to the Phone Status menu.
Line Keys
The Line Keys option displays all the line keys on the IP phone and their assigned type, such as speed,
DND, etc. To access the Line Keys status information, select 3 from the Phone Status menu. Select Exit
from the soft key menu to return to the Phone Status menu.
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Firmware Version
The Firmware Version option displays the version of the current firmware, the date it was installed, the
firmware used for booting, the date it was installed, and the configuration file version. To access the
Firmware Version status information, select 4 from the Phone Status menu. Select Exit from the soft key
menu to return to the Phone Status menu.
Diagnostics
The Diagnostics option displays six tests that can be executed on the IP phone to assist in diagnosing
problems. These tests are explained in greater detail in the next section, Diagnostic Tests below. To access
the Diagnostics test menu, select 5 from the Phone Status menu. Select Exit from the soft key menu to
return to the Phone Status menu.
Diagnostic Tests
The following tests can be executed from the phone menus and provide a means for troubleshooting issues
with these areas:
• Audio Test on page 52
• Keypad Test on page 53
• LCD Test on page 53
• LED Test on page 54
• Ping Test on page 54
• Backlight Test on page 54
Each of the various tests are accessible from the Diagnostics menu. Use the following steps to access the
Diagnostics menu:
1. Select Menu.
2. Select 1 for Phone Status.
3. Select 5 for Diagnostics.
4. Select 1 through 5 for the corresponding parameter you want to test.
5. Follow the on-screen prompts as described in the following sections.
Audio Test
The Audio Test can verify the audio is functioning properly through a chosen input and output device
(Handset, Headset, or Speakerphone). Follow these steps to test the audio:
1. Select 1 from the Diagnostics menu.
2. Use the arrow keys to scroll through a list of input devices to test (Handset, Headset, and
Speakerphone).
3. Press the Select soft key to choose the input device.
4. Use the arrow keys to scroll through a list of output devices to test (Handset, Headset, and
Speakerphone).
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5. Press the Select soft key to choose the output device.
6. Toggle the Tone On/Tone Off soft key.
7. If the tone is heard through the chosen input/output device, the audio test has passed.
8. Select Exit to return to the idle screen.
If no tone is heard, use other combinations of audio tests to determine which device is
malfunctioning. Verify the device is connected properly.
Keypad Test
The Keypad Test can verify if the keys on the phone are functioning properly. Use the following steps to
test the keypad:
1. Select 2 from the Diagnostics menu.
2. Press any key and verify that the correct name of the key appears in the top left corner of the LCD
display.
3. Press the Exit soft key twice to exit.
4. If a key does not display properly, notify your reseller or contact ADTRAN technical support.
LCD Test
The LCD Test can verify the LCD screen is functioning normally. Use the following steps to test the LCD
screen:
1. Select 3 from the Diagnostics menu.
2. Make a selection from the soft key options shown below:
Table 11. LCD Test Options
Option
Action
Function
All On
Turns on all LCD pixels in the
display area for 5 seconds.
Used to see if any portion of the
LCD is not functioning properly.
Pattern
Displays a 4-level gray-scale
pattern for 5 seconds.
Used to view the shading ability of
the LCD screen.
All Off
Turns off all LCD pixels in the
display area for 5 seconds.
Used to verify that all areas of the
LCD respond properly.
3. Select the Exit soft key to return to the idle screen.
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LED Test
The LED Test can verify that all light emitting diodes (LEDs) on the phone function properly. Use the
following steps to perform an LED test:
1. Select 4 from the Diagnostics menu.
2. Select the All On soft key.
3. Verify the four LED lights on the phone face are working properly.
4. Select the All Off soft key.
5. Press the Exit soft key to return to the idle screen.
Ping Test
The Ping Test can verify network connectivity by checking the ability to ping a valid IP address. Use the
following steps to perform a ping test:
1. Select 5 from the Diagnostics menu.
2. Using the keypad, enter the IP address to ping. (Be sure the IP address you enter is valid and
accessible.)
When entering one or two digit numbers for portions of the IP address, use the * key to
move to the next entry segment. For example, to enter an IP address of 10.10.151.201, you
would press the following key sequence from the number pad: 10*10*151*201.
3. Select the Ping soft key. The progress of the ping test will display, indicating the packet number
being sent and providing an overall outcome of success or fail.
4. Select the Exit soft key to return to the idle screen.
Backlight Test
The Backlight diagnostic option verifies the LCD screen backlighting feature is functioning. Use the
following steps to test the backlight:
1. Select 6 from the Diagnostics menu.
2. Select the Off soft key. If working properly, the backlight will turn off.
3. Select the On soft key. The backlight should turn back on.
4. Select the Exit soft key to return to the idle screen.
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Resetting the Phone
There are times when it is necessary to reset the phone, such as to accept new settings or to attempt to
register the phone with the network. Resetting the phone does not erase the user’s personal configurations.
It only reloads the firmware and any updates from the network server. If there are no updates available,
none of the settings should change from the previous state. It does renegotiate IP address and DHCP
settings, so these items may change from the previous state.
Use the following steps from the phone’s user interface to reset the phone:
1. Select Menu.
2. Select 2 for Phone Settings.
3. Select 9 for Reset.
4. Press the Reset soft key.
You can also reset the phone from the Web interface. Refer to Reset Phone on page 36.
Restoring Factory Defaults
It is possible to erase configuration settings on a phone and restore it to the state that is was received from
the factory. Keep in mind that using the Factory option will erase all settings customized locally at the
phone, such as personal speed dial entries, phone book entries, line key settings, and distinctive rings. Any
customization that is completed and delivered from the network server will be retained as these are
provided when the phone reloads at startup.
Follow these steps to restore the factory default settings:
1. Select Menu.
2. Select 2 for Phone Settings.
3. Select 9 for Reset.
4. Press the Factory soft key.
5. Confirm this selection by pressing the Ok soft key.
You can also restore the factory default settings from the Web interface. Refer to Reset Phone on page 36.
Deleting a Personal Phone Book
The personal phone book created on an individual phone can be quickly deleted through the Reset option
on the phone’s LCD menus. To delete a phone book from the phone, follow these steps:
1. Select Menu.
2. Select 2 for Phone Settings.
3. Select 9 for Reset.
4. Press the Del Phbk soft key.
5. Confirm this selection by pressing the Ok soft key.
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APPENDIX A. CONFIGURATION AND LINE PARAMETERS
The following tables list all of the parameters found in the configuration files downloaded to each phone at
boot up. Table 12 below spans several pages and covers the Configuration Parameters. Table 13 on page 78
covers only the Line Parameters. The Source column defines the methods that can be used to change or set
the parameter including editing the configuration file, manually entering the setting from the phone’s user
interface, accessing the settings through the administrator’s Web interface, or using DHCP site-specific
option. The default settings are called out in the Description column. If no default is given, there is no
default setting present for that command.
Table 12. Configuration Parameters
Parameter
AdminPassword
Value Type
ASCII
String
Description
Sets the message digest 5 (MD5) hash of
the password to access the administrator’s
Web page. This password is saved in flash
memory after a value has been received in
a config file so it can be enforced on
subsequent reboots. It is cleared by the
restore factory defaults command. Only
the password in the hashed string can be
changed. The admin:Adtran: part cannot
be changed.
Sources
Config File
Default: MD5 hash of
“admin:Adtran:password”
AlertSelect
0 to 2
Sets the policy for handling a preselected
line on an idle phone when it rings.
0=No selection change
1=Select upon audible alert (default)
2=Select away to eligible idle preference
Config File
Web Interface
AppName
ASCII
String
Characters
Indicates the name of the application
image in the phone. The application file
name can contain up to 24 characters. The
combination of file name and path can be
up to 32 characters long. A new
application name is specified in a
configuration file and is checked against
the version in flash to decide if a new
version needs to be downloaded.
Config File
BackLight
0 to 9999
Indicates the number of minutes the
backlight remains lit when the phone is
idle. The backlight turns on whenever
there is activity on the phone. A setting of
0 will leave the backlight on indefinitely.
Config File
Web Interface
Default: 5
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Table 12. Configuration Parameters (Continued)
Parameter
Value Type
Description
Sources
BootName
ASCII
String
Indicates the name of the boot image in
the phone. The file name can contain up to
24 characters. The combination of file
name and path can contain up to 32
characters. A new name is specified in a
configuration file and is checked against
the version in flash to decide if a new
version needs to be downloaded.
Config File
Button.z.Label
ASCII
Assigns the button label to the button at
location z. This label has priority over a
label defined Reg.x.Label for line-type
buttons. The string (or UTF-8) must be 15
characters or less.
Config File
Web Interface
Button.z.Line
0 to 11
Assigns the value of x in Reg.x.* to the
line key at location z.
Z can be 1 to 6 on the IP 706 phone and 1
to 12 on the IP 712 phone.
Config File
Web Interface
Button.z.Realm
Internal,
External,
PBX,
Other
Assigns a call appearance type to a DSS
or speed dial key. It is used to select the
facility type to originate calls. Other may
be used for post-call setup dialing strings.
Config File
Web Interface
Button.z.Type
DND,
Line
Assigns the type to the line key at location
z. At least one key must be configured as
a Line to make or receive calls.
Config File
Web Interface
CallerIdPopup
True or
False
Globally disables the incoming call pop-up
window. This may be overridden by a
different setting assigned in
Reg.x.CallerIdPopup.
Config File
Phone Interface
Web Interface
Default: True
CIDDisplayWithNumber
True or
False
Enables (true) the display of the number of
an incoming call along with the name.
Disabling (false) this feature causes only
the name of the incoming call to be
displayed.
Config File
Web Interface
Default: True
Country
Up to 3
ASCII
Characters
1 to 255
Specifies the country that is used by the
Include parameter to identify a particular
file.
DHCP
Config File
Phone Interface
Default: 1
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Appendix A. Configuration and Line Parameters
Table 12. Configuration Parameters (Continued)
Parameter
DateFormat
Value Type
0 to 8
Description
Defines how the date is displayed.
Available formats are:
0=YYYY MM DD
1=DD-MM-YY
2=YYYY-MM-DD
3=DD/MM/YYYY
4=DD/MM/YY
5=DD-MM-YY
6=MM/DD/YY
7=MM DD
8=MM/DD/YYYY
DD= Day of Month
MM=Numeric Month
YY=Last 2 digits of Year
YYYY= 4 digit Year
Sources
Config File
Phone Interface
Web Interface
Default: 8
DefaultMedia
ASCII
String
Sets the preferred CODEC, silence
suppression algorithm, and packet size for
outgoing packets.
Media types are encoded as:
Codec/Silence/Packet-Time
Config File
Web Interface
Where:
Codec = pcmu, pcma, lwb, g729a, or g722
Silence = on or off
Packet-Time = for G.711 it can be 5 to
80 ms in 5 ms steps, for G.729 it can be 10
to 80 ms in 10 ms steps, and for Linear
Wideband (256 kbps), it can be -5 to
20 ms in 5 ms steps
Example:
g729a/off/20, pcma/on/30, pcmu/off/20
DHCP
N/A
Enables or disables DHCP.
Phone Interface
Web Interface
Default: 1
DialDelayExternal
0 to 99
Indicates the dial delay value for external
call appearances. If set to 0, the timer is
disabled. Be aware of interactions with the
dial plan timer.
Config File
Web Interface
Default: 3
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Table 12. Configuration Parameters (Continued)
Parameter
DialDelayIntercom
Value Type
0 to 99
Description
Indicates the dial delay value for intercom
call appearances. If set to 0, the timer is
disabled. Be aware of interactions with the
dial plan timer.
Sources
Config File
Web Interface
Default: 3
DialDelayPBX
0 to 99
Indicates the dial delay value for PBX (i.e.,
dial 9) call appearances. If set to 0, the
timer is disabled. Be aware of interactions
with the dial plan timer.
Config File
Web Interface
Default: 3
DialPlanIntercom
ASCII
String
Indicates the dial plan for intercom call
appearances. This string of characters
specifies one or more dial plans for the
phone.
Config File
Web Interface
DialPlanExternal
ASCII
String
Indicates the dial plan for external call
appearances. This string of characters
specifies one or more dial plans for the
phone.
Config File
Web Interface
DialPlanPBX
ASCII
String
Indicates the dial plan for PBX call
appearances. This string of characters
specifies one or more dial plans for the
phone.
Config File
Web Interface
DialplanSendPound
True or
False
Indicates whether to send # to the proxy
when it is used to terminate a dial string.
Config File
Web Interface
Default: False
DndBusyReject
True or
False
Defines DND busy reject behavior:
True=Return SIP 486 response
False=Null
Config File
Web Interface
Default: True
DndDelay
0 to 30
Specifies the number of seconds before
the DND behavior is triggered.
Config File
Web Interface
Default: 0
DndRedirected
True or
False
Enables redirecting the DND call to the
URI specified in DndRedirectAddress
after the time delay (in seconds) specified
in DndDelay.
True=Redirect to DndRedirectAddress
False=Null
Config File
Web Interface
Default: False
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Appendix A. Configuration and Line Parameters
Table 12. Configuration Parameters (Continued)
Parameter
Value Type
Description
Sources
DndRedirectAddress.x
URI or
E.164
Specifies the address to redirect calls to if
the DndRedirect parameter is true.
X refers to the line specified in reg.x.*.
Config File
Web Interface
DND Shortcut
True or
False
Specifies the last button on the phone (6th
button on IP 706, 12th button on IP 712) to
be a DND button. When disabled, the
button is returned to its original type.
Phone Interface
Web Interface
DnsAddress
Up to 2
Comma
Separated
IP
Addresses
List up to two domain naming system
(DNS) Servers in dotted decimal format:
192.168.0.1, 192.168.0.2
This must be configured unless numeric IP
addresses are supplied for all parameters
and FQDN are not used.
DHCP
Config File
Phone Interface
Web Interface
DscpAudio
0 to 63
Sets the DSCPs for outbound audio
packets from the phone. This is used to
improve QoS handling on the network.
Config File
Web Interface
Default: 46
DscpSignaling
0 to 63
Sets the DSCP for outbound signaling
packets from the phone. This is used to
improve QoS handling on the network.
Config File
Web Interface
Default: 26
DstEnable
True or
False
Enables or disables DST adjustments
beginning at the hour, week, day, and
month specified in DstStart through the
time specified in DstEnd.
Config File
Phone Interface
Web Interface
Default: True
DstEnd
ASCII
String
Indicates the end date of DST in
MMWDHH format.
Config File
Web Interface
Where:
MM is the month (1-12),
W is the week of the month (1-5),
D is the day of week (1=Sunday,
2=Monday, 3=Tuesday, 4=Wednesday,
5=Thursday, 6=Friday, 7=Saturday), and
HH is the hour in 24-hour format.
Default: 111102
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Table 12. Configuration Parameters (Continued)
Parameter
DstStart
Value Type
ASCII
String
Description
Indicates the start date of DST in
MMWDHH format.
Sources
Config File
Web Interface
Where:
MM is the month (1-12),
W is the week of the month (1-5),
D is the day of week (1=Sunday,
2=Monday, 3=Tuesday, 4=Wednesday,
5=Thursday, 6=Friday, 7=Saturday), and
HH is the hour in 24-hour format.
Default: 032102
DtmfLevels
-1 to -20
Adjusts the level of DTMF tones played
into the network from the phone.
These are attenuation levels in dB, so -1 is
louder than -20.
Config File
Web Interface
Default: -10
Ethernet1
ASCII
String
Enables/disables the Ethernet interface
(LAN port) and sets the speed negotiation
options.
Config File
Phone Interface
Web Interface
Example:
Ethernet1 Status, Speed/Duplex
Where: Status is Enable or Disable
Speed/Duplex is one of the following:
• Auto
• 10/FD
• 10/HD
• 100/FD
• 100/HD
Default: Enable, Auto
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Appendix A. Configuration and Line Parameters
Table 12. Configuration Parameters (Continued)
Parameter
Ethernet2
Value Type
ASCII
String
Description
Enables/disables the Ethernet interface
(PC port) and sets the speed negotiation
options.
Sources
Config File
Phone Interface
Web Interface
Example:
Ethernet2 Status, Speed/Duplex
Where:
Status is Enable or Disable
Speed/Duplex is one of the following:
• Auto
• 10/FD
• 10/HD
• 100/FD
• 100/HD
Default: Enable, Auto
ExtensionLabel
ASCII
String or
UTF-8
Encoded
Customizes the extension label displayed
on the second line of an idle phone.
Config File
Phone Interface
Web Interface
FeatureExpires
10 to
65636
Defines the subscription interval in
seconds for FeatureUri notifications.
Config File
Web Interface
Default: 3600
FeatureUri.x
Request
URI
Specifies the server (in URI format) to
which feature-related state changes are
sent.
X refers to the line specified in reg.x.*.
Config File
Web Interface
FtpLogin
Up to 16
ASCII
Characters
Specifies the login that is used to access
the FTP server.
DHCP
Web Interface
Phone Interface
adtran_info.txt
Default: admin
FtpPassword
Up to 16
ASCII
Characters
Specifies the password used to access the
FTP server.
Default: password
FtpServers
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FQDN or IP Specifies up to two FTP servers, in comma
Address
separated format. If a server is
unavailable, the phone goes through the
list until a working server is found. Either
FtpServers, HttpServers, HttpsServers,
or TftpServers may be specified as the
non-null value used to determine the
download method for configuration files.
Copyright © 2011 ADTRAN, Inc.
DHCP
Web Interface
Phone Interface
adtran_info.txt
DHCP
Phone Interface
Web Interface
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ADTRAN IP 700 Series Phone Administrator Guide
Table 12. Configuration Parameters (Continued)
Parameter
Value Type
Description
Sources
GatewayAddress
N/A
Specifies the gateway address for the
phone.
DHCP
Phone Interface
Web Interface
GmtOffset
-1200 to
1300
Sets the time zone for the phone relative to
GMT in hours and minutes.
DHCP
Config File
Web Interface
For example: -500 is EST.
The phone learns the time server location
through DHCP Option 42 and applies the
time zone offset available through DHCP
Option 2. If DHCP options are being used
to update the date and time on the phone,
this parameter should be commented out
in the configuration file by placing a #
before the parameter. For example,
#GmtOffset.
Default: -600
GrayLevels
ASCII
String
Adjusts the light and dark gray levels of the
LCD display.
0 is white and 63 is black.
Low middle gray level may have the
values 0 to 63.
High middle gray level may have the
values 0 to 63.
Config File
Phone Interface
Web Interface
Example: 20,40.
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Appendix A. Configuration and Line Parameters
Table 12. Configuration Parameters (Continued)
Parameter
HandsetLevels
Value Type
ASCII
String
Description
Sets the audio levels of the handset using
a comma separated list of the following
settings. The default values are listed next
to the name:
TxGain 11544
RxGain1 183
RxGain2 258
RxGain3 365
RxGain4 516
RxGain5 728
RxGain6 1029
RxGain7 1631
RxGain8 2303
RxGain9 3254
RxGain10 4596
Sidetone 579
Handset DTMF Attenuation 13
Sources
Config File
Caution: Do not change these values
unless instructed by ADTRAN Technical
Support. Doing so could break TIA-810
compliance.
HeadsetCtl
True or
False
Config File
Enables/disables switchhook control via
current detection on the headset interface. Web Interface
Default: False
HeadsetLevels
ASCII
String
Sets the headset audio levels using a
comma separated list of the following
settings. The default values are listed next
to the name:
TxGain 6144
RxGain1 183
RxGain2 258
RxGain3 365
RxGain4 516
RxGain5 728
RxGain6 1029
RxGain7 1631
RxGain8 2303
RxGain9 3254
RxGain10 4596
Sidetone 917
Headset DTMF Attenuation 13
Config File
Caution: Do not change these values
unless instructed by ADTRAN Technical
Support. Doing so could break TIA-810
compliance.
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Table 12. Configuration Parameters (Continued)
Parameter
HfaaiBeep
Value Type
True or
False
Description
Enables (true) or disables (false) HFAAI
notification. If enabled, a
600 ms tone is played before an HFAAI
call is presented on the phone.
Sources
Config File
Web Interface
Default: True
HfaaiEnable
True or
False
Enables (true) or disables (false) HFAAI
calls on the phone.
Config File
Web Interface
Phone Interface
Default: True
HoldReminder
0 to 300
Indicates the number of seconds before
the hold reminder tone is played. If set to
0, the hold reminder is disabled.
Config File
Web Interface
Default: 0
HoldSignal
2543 or
3264
Specifies the type of hold to be used.
Incoming signaling can be of either type.
Config File
Web Interface
Default: 3264
HttpLogin
Up to 16
ASCII
Characters
Specifies the login that is used to access
the HTTP server.
Default: admin
HttpPassword
HttpServerEnable
Up to 16
ASCII
Characters
True or
False
DHCP
Web Interface
Phone Interface
adtran_info.txt
Default: password
DHCP
Web Interface
Phone Interface
adtran_info.txt
Enables (true) or disables (false) the
internal HTTP server.
Config File
Web Interface
Specifies the password used to access the
HTTP server.
Default: True
HttpServerPort
0 to 65536
Specifies the port on which the HTTP
server receives TCP traffic.
Config File
Web Interface
Default: 80
HttpServers
66
FQDN or IP Specifies up to two HTTP servers, in
Address
comma separated format. If a server is
unavailable, the phone goes through the
list until a working server is found. Either
FtpServers, HttpServers, HttpsServers,
or TftpServers may be specified as the
non-null value used to determine the
download method for configuration files.
Copyright © 2011 ADTRAN, Inc.
DHCP
Phone Interface
Web Interface
6AOSAG0001-31A
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Appendix A. Configuration and Line Parameters
Table 12. Configuration Parameters (Continued)
Parameter
HttpsLogin
Value Type
Up to 16
ASCII
Characters
Description
Specifies the login that is used to access
the HTTPS server.
Default: admin
HttpsPassword
Up to 16
ASCII
Characters
Specifies the password used to access the
HTTPS server.
Default: password
Sources
DHCP
Web Interface
Phone Interface
adtran_info.txt
DHCP
Web Interface
Phone Interface
adtran_info.txt
HttpsServers
FQDN or IP Specifies up to two HTTPS servers, in
Address
comma separated format. If a server is
unavailable, the phone goes through the
list until a working server is found. Either
FtpServers, HttpServers, HttpsServers,
or TftpServers may be specified as the
non-null value used to determine the
download method for configuration files.
DHCP
Phone Interface
Web Interface
IcmpArpTimeout
ASCII
String
Config File
Web Interface
Specifies the number of seconds before
routing table entries created by ICMP
redirects are timed out of the routing table.
If 0, then they never time out.
Default: 0
IconPixmap
Up to 32
ASCII
Characters
Specifies the path and file name to the
server that contains the icon pixmap. This
file is downloaded from the FTP/TFTP
server upon boot. Format is .bmp, 16
color.
Config File
Default: iconpixmap.bmp
IdleGroupPreference
0 to 11
Specifies which line will be preselected
when idle, and then used for call
origination when the phone goes off-hook.
The IdleSelectOrder parameter further
defines the policy for selecting a specific
physical line key should more than one be
assigned to that line.
Config File
Web Interface
IntercomGroupPreference
0 to 11
Specifies which line (should be of GI type)
represents the intercom lines on the
phone. For key system mode, set this to
the GI configured line. It appears on the
phone as Intercoms.
Config File
Web Interface
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Appendix A. Configuration and Line Parameters
ADTRAN IP 700 Series Phone Administrator Guide
Table 12. Configuration Parameters (Continued)
Parameter
IdleSelectOrder
Value Type
0 to 4
Description
Defines the idle and originate preference
selection order:
0=Select previous active and connected
1=Select lowest available index
2=Select highest available index
3=Select circular form, previous active and
connected
4=No Select (incoming calls presented on
highest available)
Sources
Config File
Web Interface
Default: 1
Include
Up to 64
ASCII
Characters
Specifies a file name that is included in the
master configuration file. Files may be
specified completely, or may include the
variable $Hardware. The value of the
Hardware Version (programmed into flash
at the factory, e.g., K01M01P01L01) is
substituted for $Hardware when the file
name is created. This will permit
parameters to be specified based on a
specific hardware release.
Config File
IPAddress
N/A
Specifies the IP address for the phone.
DHCP
Phone Interface
Web Interface
Default: 0.0.0.0
Layer2Audio
0 to 7
Specifies outbound tagging on audio
packets.
Config File
Default: 5
Layer2Signaling
0 to 7
Specifies outbound tagging on signaling
packets.
Config File
Web Interface
Default: 3
Layer2Tagging
True or
False
Enables (true) or disables (false) VLAN
tagging.
DHCP
Phone Interface
Web Interface
Default: False
LineSeizeFaliure
True or
False
Enables tone notification when attempts to
seize an SCA line fails (e.g., another user
seizes the call first).
Config File
Web Interface
Default: True
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Appendix A. Configuration and Line Parameters
Table 12. Configuration Parameters (Continued)
Parameter
MaxJitter
Value Type
10 to 300
Description
Sets the maximum time interval that the
jitter buffer can utilize when dealing with
delayed or misordered packets. Valid
values are 10 to 300 ms in 1 ms steps.
Sources
Config File
Web Interface
Default: 50
MessagesCallback
ASCII
String
Indicates the user part of a SIP URL, such
as 6133, or a valid SIP URL, such as
6133@adtran.com, that is called when the
Message button is pressed.
Config File
Web Interface
Default: *98
MissedCallDisplay
True or
False
Enables (true) or disables (false) missed
calls displayed on the main screen of the
phone’s user interface. Setting the
parameter to false disables the missed
call display, though missed calls are still
recorded in the missed call logs.
Config File
Web Interface
Default: True
MwiLine
0 to 11
Specifies the line on which external MWI
server subscribes originate.
Config File
Web Interface
MwiExpires
10 to
65536
Specifies the expiration interval of the MWI
server subscribes.
Config File
Web Interface
Default: 3600
MwiSubscribeUri
Request
URI
Specifies the Request URI sent to the
external MWI server.
Config File
Web Interface
MwiPrimary
0 to 12
Specifies the primary voice mailbox
association. If a primary has not been set,
it should be assumed that a primary
mailbox does not exist.
0 through 11 refer to lines on the NetVanta
server, and 12 refers to the external
mailbox.
Config File
Web Interface
MwiSecondary
0 to 12
Specifies the secondary mailbox
association. If a secondary has not been
set, it should be assumed that a secondary
mailbox does not exist.
0 through 11 refer to lines on the NetVanta
server, and 12 refers to the external
mailbox.
Config File
Web Interface
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Appendix A. Configuration and Line Parameters
ADTRAN IP 700 Series Phone Administrator Guide
Table 12. Configuration Parameters (Continued)
Parameter
MwiCadence
Value Type
0, 1, or 2
Description
Selects the operating mode of the
illuminated Messages function key.
0 = On if unread messages, off if none
1 = Flash at a 1 cycle/second rate if there
are unread messages and off if none
2 = Flash 500 ms off and 500 ms on for
each unread message. Multiple mailbox
states are separated by 2 seconds off. If
no unread messages, then the LED is off.
Sources
Config File
Web Interface
Default: 0
OutboundProxy.z.Address.y FQDN or IP Address of the Outbound proxy server. Z
Address
may have a value between 0 and 11.
Y = the server number and may be 1 or 2.
Config File
Web Interface
OutboundProxy.z.Port.y
Config File
Web Interface
1 to 65536
Port for the Outbound Proxy Server. Z may
have a value between 0 and 11.
Y = the server number and may be 1 or 2.
Default: 5060
OutboundProxyMaxRetry
1 to 3
Number of attempts to contact a server
before the next one is tried.
Config File
Web Interface
Default: 3
ParkZoneUri.x
Request
URI
Specifies the Request URI that is used for
outgoing invites to the park zone server.
x refers to the line specified in reg.x.*.
Config File
Web Interface
PhoneLabel
ASCII
String or
UTF-8
Encoded
Customizes the label displayed on the top
line of the phone (e.g., the user name or
company name).
Config File
Phone Interface
Web Interface
PickupZoneUri.x
Request
URI
Request URI for outgoing invites to the
pickup zone server. X refers to the line
specified in reg.x.*.
Config File
Web Interface
Play2833Events
True or
False
Enables (true) or disables (false) playing
RFC 2833 events.
Config File
Web Interface
Default: False
PopUpHold
0 to 5
Defines the number of seconds to leave
the caller ID pop-up window open when an
HFAAI or page-type call is received. Once
the time has elapsed, the caller ID pop-up
window is automatically closed.
Config File
Web Interface
Default: 3
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Appendix A. Configuration and Line Parameters
Table 12. Configuration Parameters (Continued)
Parameter
PreselectAnswer
Value Type
True or
False
Description
Allows the user to answer an incoming call
by pressing the line key on a ringing line. If
the phone is idle, pressing the line key will
activate the speakerphone.
True = Select and answer/retrieve bridge
False = Select only
Sources
Config File
Web Interface
Default: True
PreselectOriginate
True or
False
Originates a call when an idle line key is
pressed. If the phone is idle, the
speakerphone is activated.
True = Select and originate
False = Select only
Config File
Web Interface
Default: True
PostselectAutoHold
True or
False
Enables or disables placing deselected
calls on hold automatically if another line is
selected. Otherwise, the deselected call
will be dropped.
True = Hold current call
False = Disconnect current call
Config File
Web Interface
Default: True
ProxyServer.z.Address.y
FQDN or IP An IP address, FQDN, or domain name for
Address
one or more proxy servers. If only a proxy
domain name is specified, a SIP SRV
record for the proxy must be configured in
the DNS server and the
ProxyServer.z.Port.y must be set to 0.
Nonregistration-related SIP call signaling
is sent to this address.
Y = the server number. May be 1 or 2.
Z may have a value between 0 and 11.
Config File
Web Interface
ProxyServer.z.Port.y
0 to 65535
Config File
Web Interface
Port of the Registration Server.
Y may be 1 or 2. 1 is the primary and 2 is
the backup. If set to 0, then the value
returned in the DNS_SRV lookup is used.
A setting of zero also causes a DNS
NAPTR lookup of the value in
ProxyServer.z.Address.y.
Z may have a value between 0 and 11.
Default: 5060
ProxyServerMaxRetry
1 to 3
Number of attempts to contact a server
before the next one is tried.
Config File
Web Interface
Default: 3
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Appendix A. Configuration and Line Parameters
ADTRAN IP 700 Series Phone Administrator Guide
Table 12. Configuration Parameters (Continued)
Parameter
RegServer.z.Address.y
Value Type
Description
FQDN or IP An IP address, FQDN, or domain name for
Address
one or more registrar servers. If only a
proxy domain name is specified, a SIP
SRV record for the registrar must be
configured in the DNS server and the
RegServer.z.Port.y must be set to 0.
Sources
Config File
Web Interface
Y = the server number. May be 1 or 2. 1 is
the primary and 2 is the backup.
Z may have a value between 0 and 11.
RegServer.z.Port.y
FQDN or IP Port of the Registration Server.
Address
Y may be 1 or 2. 1 is the primary and 2 is
the backup. If set to 0, then the value
returned in the DNS_SRV lookup shall be
used. A setting of zero also causes a DNS
NAPTR lookup of the value in
RegServer.z.Address.y. Z may have a
value between 0 and 11.
Config File
Web Interface
Default: 5060
RegServerExpires.z
10 to
65536
Registration interval in seconds. This
setting also controls the subscription
interval for Call-Info subscriptions.
Z may have a value between 0 and 11.
Config File
Web Interface
Default: 3600
RegServerMaxRetry
1 to 3
Number of attempts to contact a server
before the next one is tried.
Config File
Web Interface
Default: 3
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Appendix A. Configuration and Line Parameters
Table 12. Configuration Parameters (Continued)
Parameter
RingerLevels
Value Type
ASCII
String
Description
Set the audio levels of the ringer using a
comma separated list of the following
settings. The following default values (in
decimal) are listed next to the name for
clarity:
RxGain1 205
RxGain2 290
RxGain3 410
RxGain4 579
RxGain5 817
RxGain6 1154
RxGain7 1631
RxGain8 2303
RxGain9 3254
RxGain10 4596
Sources
Config File
Caution: Do not change these values from
their defaults unless instructed by
ADTRAN Technical Support. Doing so
could break TIA-810 compliance.
RtpBase
ASCII
String
Sets the base port from which the phone
transmits and receives media. The valid
range should be an even number from
3000 to 65408.
Config File
Web Interface
Given an RTP base, the phone should use
the next 64 consecutive even numbers for
RTP ports. If within that range an existing
(reserved) odd or even User Datagram
Protocol (UDP) port number is used, the
phone should skip over an even/odd pair
to the next even number. For example, if
the user set rtpBase to 5550, 5552, 5556,
5558, etc. would be used. In this example,
5554 is skipped because 5555 is a
reserved port used by the phonectl
server.
If an odd number is specified, the next
lowest even number, if it fits the above
limitations, is used.
Default: 3000
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Appendix A. Configuration and Line Parameters
ADTRAN IP 700 Series Phone Administrator Guide
Table 12. Configuration Parameters (Continued)
Parameter
SetupPassword
Value Type
ASCII
String
Description
Customizes the MD5 hash of the
password that is entered for restricted
administration settings on the phone. This
password is saved in flash memory after a
value has been received in a config file so
it can be enforced on subsequent reboots.
It is cleared by the restore factory defaults
command.
Sources
Config File
Default: 1234
ServerType
FTP, HTTP,
HTTPS,
TFTP
Sets the server type to be configured.
Web Interface
SipKeepAlive
True or
False
Enables (true) or disables (false) session
timers.
Config File
Web Interface
Default: True
SipTimerBfh
Config File
Indicates the number of seconds before
Web Interface
the SIP B, F, and H timers expire. This
parameter impacts the server failover time.
3 to 32
Default: 32
SipUdpPort
1 to 65536
Sets the port used to receive SIP UDP
traffic.
Config File
Web Interface
Default: 5060
SiteOption
Up to 3
ASCII
Characters
Sets the option number that the phone will Config File
Web Interface
request during DHCP transactions. If a
value other than the default option 157 is
set in a configuration file, the phone will reinitiate DHCP procedures using the new
option.
Valid range is between 128 and 254.
Default: 157
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Appendix A. Configuration and Line Parameters
Table 12. Configuration Parameters (Continued)
Parameter
SntpServer
Value Type
Up to 3
Comma
Separated
FQDNs or
IP
Addresses
Description
Specifies a list of up to 3 time servers in
FQDN or dotted decimal format, from
which to retrieve the time and date
information. If from DHCP, only 1 server
may be specified.
Example:
192.168.0.1, 192.168.0.3, 192.168.0.4
Sources
DHCP
Config File
Web Interface
The phone learns the time server location
through DHCP Option 42 and applies the
time zone offset available through DHCP
Option 2. If DHCP options are being used
to update the date and time on the phone,
this parameter should be commented out
in the configuration file by placing a #
before the parameter. For example,
#SntpServer.
SpeakerLevels
ASCII
String
Sets the speakerphone audio levels using
a comma separated list of the following
settings. The following default values are
listed next to the name:
TxGain 8192
RxGain1 258
RxGain2 410
RxGain3 649
RxGain4 1029
RxGain5 1631
RxGain6 2584
RxGain7 4096
RxGain8 5785
RxGain9 7283
RxGain10 10288
Speaker DTMF Attenuation 17
Config File
Caution: Do not change these values from
their defaults unless instructed by
ADTRAN Technical Support. Doing so
could break TIA-810 compliance.
Speed.n.Label
ASCII
String
Assigns the label to a button when an
unused button is assigned to be Speed
button. Speed members are placed on
buttons not occupied by Line or DND
buttons in ascending order of n.
Config File
Phone Interface
Web Interface
Speed.n.Number
Numeric
String
Assigns the number to be dialed out when
an unused button is assigned to be Speed
button.
Config File
Phone Interface
Web Interface
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Appendix A. Configuration and Line Parameters
ADTRAN IP 700 Series Phone Administrator Guide
Table 12. Configuration Parameters (Continued)
Parameter
Speed.n.Realm
Value Type
Internal,
External,
PBX,
Other
Description
Sources
Assigns a call appearance type to a Speed
dial button. Used to select the facility type
to originate calls on. Other value may be
used for post-call setup dialing strings.
Config File
Phone Interface
Web Interface
Default: Internal
SpreHfaai
ASCII
String
Specifies the dialing prefix used to initiate
HFAAI calls.
Config File
Web Interface
Default: **
SprePageOverhead
ASCII
String
Specifies the dial access code used to
access the overhead paging system. If this
value is null, then overhead page is not
presented on the soft key as an option.
Config File
Web Interface
Default: *30
StunServer
ASCII
String
Specifies the FQDN or IP address of the
STUN server, which may be required for
operating phones behind NAT routers.
Config File
Web Interface
SubNetMask
N/A
Indicates the network mask for the phone.
DHCP
Phone Interface
Web Interface
Default: 0.0.0.0
SubsGrp.i.Type
BLF
Indicates the subscription type. The
subscription interval is as specified in the
FeatureExpires parameter.
Config File
Web Interface
Default: BLF
SubsGrp.i.Uri
Request
URI
Indicates the Request URI to use in the
subscribe sent to the server for
subscribing to respective status group
updates. The subscription interval is as
specified in the FeatureExpires
parameter.
Config File
Web Interface
SubsGrp.i.Line
0 to 11
Assigns the value of x in reg.x.* to the
subscription group i. The value of i can be
1 to 6 on the IP 706 and 1 to 12 on the
IP 712 phone.
Config File
Web Interface
Default: 0
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Appendix A. Configuration and Line Parameters
Table 12. Configuration Parameters (Continued)
Parameter
SystemPhonebook
Value Type
ASCII
String
Description
Indicates the name of the system phone
book file to download and backup. The
format of this file is in comma separated
value (CSV) and is compatible with most
popular contact software exports.
Sources
Config File
Web Interface
Default: adtran_phonebook.csv
TftpServers
FQDN or IP Specifies a comma separated list of up to 2
Address
TFTP servers. If a server is unavailable,
the phone goes through the list until a
working server is found. Either
FtpServers, HttpServers, HttpsServers,
or TftpServers may be specified as the
non-null value used to determine the
download method for configuration files.
DHCP
Phone Interface
Web Interface
TimeFormat
12 or 24
Config File
Web Interface
Indicates the clock format as either 12
hour with a.m./p.m., or 24 hour.
Default: 12
UserConfirmTimer
Config File
Indicates the number of milliseconds
Web Interface
before a user action confirmation is
removed from the caller ID pop-up window.
400 to
1600
Default: 1000
Version
ASCII
String
Specifies the version identifier of the
configuration file. This is reported in the
menu structure under Phone Status.
To use the new configuration parameters,
this parameter should be set to 2.
Config File
VlanId
0 to 4095
Specifies the VLAN ID to be used on
tagged packets from the phone.
DHCP
Phone Interface
Web Interface
Example:
1234
Default: 0
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Appendix A. Configuration and Line Parameters
ADTRAN IP 700 Series Phone Administrator Guide
Line Parameters
All of the following Line Parameter settings shown in Table 13 below can be set either through the
administrator’s Web interface or in the MAC address-based configuration file for each phone. The value of
x is 0 through 5 on an IP 706 phone, or 0 through 11 on an IP 712 phone.
Table 13. Line Parameters
Parameter
Value Type
Description
Reg.x.AuthPassword
ASCII String
Specifies the password used to register a phone line
with the registrar.
Reg.x.AuthUserId
ASCII String
Specifies the user name used to register a phone line
with the registrar.
Reg.x.CallerIdPopup
True or False
Enables (true) or disables (false) the incoming call
pop-up window.
Default: True
Reg.x.Did
Up to 32 ASCII
Characters
Specifies the DID number. Certain proxies may require
a DID number that is different from the user name for
authentication. If DID is not set, the Reg.x.AuthUserId
is used both for authentication and as the DID number.
Reg.x.DisplayName
UTF-8 String
Specifies the display name for the SIP signaling.
Reg.x.Domain
ASCII String
Specifies the domain that is combined with the DID or
User ID to create an URI. Also, used during
registration.
Reg.x.Enable
True or False
Enables or disables registration for a phone line.
Default: False
Reg.x.Label
UTF-8 Encoded String Specifies the label that appears on the phone next to
the call appearance. If not specified,
of 15 Characters
Reg.x.AuthUserId is used.
or Less
Reg.x.LineSeize
10 to 65536
Indicates the number of seconds before a line seize
subscription expires. Only used for shared call
appearances.
Default: 30
Reg.x.Logging
True or False
Enables or disables call logging for a phone line.
Default: True
Reg.x.Multiple
True or False
Indicates if the line is an MCA line.
Default: False
Reg.x.Shared
True or False
Indicates if the line is an SCA line.
Default: False
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Appendix A. Configuration and Line Parameters
Table 13. Line Parameters (Continued)
Parameter
Reg.x.Realm
Value Type
GE, PE, GP, GI
Description
Identifies the calling realm of the phone line. This is
used to decide which type of dial plan to apply to this
phone line.
General External (GE) - Used for general
non-PBX-type outside lines.
Private External (PE) - Used for private (few users)
non-PBX-type outside lines.
General PBX (GP) - Used for PBX call appearances
that require an additional digit, such as 9 to be dialed
to access outside numbers.
General Intercom (GI) - Used for intercom lines
configured for key system operation.
GE and PE realms use DialPlanExternal, GI uses
DialPlanIntercom, and GP uses DialPlanPbx.
Default: GP
Reg.x.Servers
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0 to 11
Defines which pair of proxy and registrar servers
should be used for this line.
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80
APPENDIX B. DIAL PLAN CONFIGURATION
This appendix describes how to configure the DialPlanPbx, DialPlanIntercom, and DialPlanExternal
parameters. The dial plan applied is dependent on the realm that is assigned for the line (Reg.x.Realm).
GE and PE realms use the DialPlanExternal parameter, GP uses the DialPlanPbx parameter, and GI uses
the DialPlanIntercom parameter.
The following table shows the syntax for dial plan entries and explains the results.
Table 14. Dial Plan Syntax Entries
To Specify
Enter
Result
Digit
01234567890
Identifies a specific digit.
Range of Digits
[Digit-Digit] OR
[Digit-Digit, Digit]
Specifies a range that will match a digit.
Wildcard
x
Matches any single digit that is dialed. Matches any
arbitrary number of digits or range of digits, including
none.
Multiple Dial Plans
|
Specifies more than one dial plan using the | symbol
to separate them. For example:
911|9xxxxxxx|
Timer
Tn
Indicates an additional time out period (n = seconds
in length) before digits are sent. n is mandatory and
can have a value of 0 to 9 seconds. Tn must be the
last 2 characters of a dial plan. If Tn is not specified,
it is assumed to be T0 by default on all dial plans.
Note: The appropriate DialDelay* parameter must
be set to 0 (disabled) if these timeout periods are
used.
Dial Plan Examples
This section provides the default dial plan for external calls and PBX environments. An explanation for
each portion of the dial plan is provided to assist you in understanding the dial plan. Adjustments can be
made to these parameters in the configuration file as needed for your situation.
Default External Dial Plan
The external dial plan is defined in the DialPlanExternal parameter. Table 15 on page 82 explains the
default numeric string by breaking it down into pieces. Each portion of the dial plan is divided by a bar ( | )
in the full string:
0|911|[2-9]xxxxxx+T2|[2-9]xx[2-9]xxxxxx|[0-1][2-9]xx[2-9]xxxxxx|011xxx+T2
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Appendix B. Dial Plan Configuration
ADTRAN IP 700 Series Phone Administrator Guide
Table 15. External Dial Plan
Dial Plan
Description
0
Allows for dialing the operator.
911
Allows for dialing emergency number.
[2-9]xxxxxx+T2
Allows for dialing 7-digit local numbers.
[2-9]xx[2-9]xxxxxx
Allows for dialing 10-digit numbers.
[0-1][2-9]xx[2-9]xxxxxx
Allows for dialing long distance calls.
011xxx+T2
Allows for dialing international numbers.
Default PBX Dial Plan
The PBX dial plan is defined in the DialPlanPbx parameter. Table 16 below explains the default numeric
string by breaking it down into pieces. Each portion of the dial plan is divided by a bar ( | ) in the full
string:
0|911|9911|[1-8]xxx|9[2-9]xxxxxx+T2|9[2-9]xx[2-9]xxxxxx|9[0-1][2-9]xx[2-9]xxxxxx|9011xxx+T2| *[29][0-9,*]+T2|*1xx|**xxxx
Table 16. PBX Dial Plan
Dial Plan
Description
0
Allows for dialing the operator.
911
Allows for dialing emergency number.
9911
Allows for dialing emergency number.
[1-8]xxx
Allows for dialing 4-digit extension numbers.
9[2-9]xxxxxx+T2
Allows for dialing 7-digit local numbers.
9[2-9]xx[2-9]xxxxxx
Allows for dialing 10-digit numbers.
9[0-1][2-9]xx[2-9]xxxxxx
Allows for dialing long distance calls.
[2-9]xxxxxx+T2
Allows for dialing 7-digit local numbers.
9011xxx+T2
Allows for dialing international numbers.
*[2-9][0-9,*]+T2
Allows for assigning SPRE numbers.
*1xx
Reserved for future use.
**xxxx
Allows HFAAI functionality.
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Active state/Active call: Refers to when the phone is in use and connected to another phone.
ARP: Address Resolution Protocol.
BLF/DSS: Busy Lamp Field/Direct Station Select. BLF indicates the status of another phone. DSS dials
another phone.
Caller ID: Service provided by some local telephone companies that supplies the calling party’s phone
number and name.
CSV file: Comma Separated Values file. The CSV file is a plain text file specially formatted to store
spreadsheet or database information. CSV files are used as a method for transferring data between
programs. For example, to load a phone book created in Microsoft Excel into your IP phone, save the
Excel file as a CSV file and upload it to the phone through the Web GUI.
DHCP: Dynamic Host Configuration Protocol. DHCP is a protocol that assigns dynamic IP addresses to
devices on a network. Each time the IP 706/IP 712 phone connects to the network, its IP address may
change. The DHCP keeps track of the address changes.
DID: Direct Inward Dialing number. Essentially a number assigned to an extension within a VoIP PBX.
The DID allows calls originating from PSTN to be routed to extensions within a VoIP network. Also, calls
originating from the VoIP network use the assigned DID numbers as their originating direct dial number.
Distinctive rings: Distinctive Rings are specific ring tones set to specified numbers, allowing the user to
recognize who is calling by the ring assigned to their number. Differing from internal/external rings,
Distinctive Rings apply only to specified numbers in the Personal Contacts list.
DND: Do Not Disturb prevents calls from ringing and paging over a speakerphone.
Duplex: Refers to the communication ability of two devices in a system. Half-Duplex means
conversation between two devices can only go one direction at a time; Full-Duplex allows for
communication in two directions simultaneously.
Firmware: The software that is embedded in a hardware device.
Function keys: The keys on the phone face that have an assigned function that does not change.
Handset: The hand-held part of the phone that contains the audio transmitter and receiver.
Headset: A handsfree device worn on the head that contains the audio transmitter and receiver.
HFAAI: Handsfree Auto Answer Intercom. The HFAAI feature enables the phone to answer calls
automatically (without ringing) when both parties have HFAAI activated on their phones.
ICMP: Internet Control Message Protocol.
Idle screen: The LCD display when the phone is in an idle state.
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Appendix C. Glossary
ADTRAN IP 700 Series Phone Administrator Guide
Idle state: Refers to the state when the phone is not in use and is not connected to an active call. In this
state, the LCD displays the idle screen.
IP Address: Internet Protocol Address. IP addresses are used by devices on a computer network to
uniquely identify themselves and communicate with other devices via Internet protocol.
Key system: The Key system is the type of phone system most often used by small businesses that do not
require the larger number of phone lines supported by a PBX system. Key systems have a line key
assigned for each outside line and separate buttons for internal calling, unlike the grouping of the PBX
systems.
LCD: Liquid Crystal Display. A display device made up of pixels in front of a light source or reflector.
The main screen on the IP phones is an LCD.
LED: Light Emitting Diode. Semiconductor device that emits narrow-spectrum light.
Line appearance: How the phone line appears and/or is labeled on the LCD on the IP phones.
Line keys: The keys located down the right and left sides of the LCD, next to each line appearance. Line
keys allow the use of different lines on the IP phones.
Link: The connection between the IP 706/IP 712 phone and the network or other devices.
Message Waiting Indicator (MWI): The LED that illuminates the Message function key that alerts the
user there are waiting voicemail messages.
MWI cadence: The rate at which the Message Waiting Indicator light blinks to indicate messages.
Navigation bar: The directional hard keys in the center of the IP phone face. They include the Menu,
Cancel, and Ok keys and the directional arrows.
Negotiation: A method of determining the best process for information transport.
Park orbit: Allows a parked call to be picked up from any phone in the system. The orbit number allows
the tracking of specific calls throughout the system (PBX only).
PBX system: Private branch exchange. The PBX system is the type of phone system most often used by
larger companies because it supports a larger number of lines than a Key system. The main feature of a
PBX system is that is has phone lines pooled into groups. For example, when dialing an outside line,
pressing 9 automatically assigns an outside line from the outside line group.
Ping: A computer network tool used to test whether various hosts are accessible over IP networks.
PoE power supply: Power over Ethernet (PoE) power supply. Supplies power and data over standard
twisted-pair cables in an Ethernet network.
Proxy: A server in a network that requests information from other servers on behalf of its clients.
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Appendix C. Glossary
SIP server: Session Internet Protocol server. A SIP server functions as registrar and proxy servers,
allowing the SIP communication process between devices.
Soft keys: The keys located across the bottom of the LCD screen that are associated with functions
displayed on the screen. As menus and screens change, the functions correlated with each soft key also
change.
Speakerphone: The internal part of the phone that transmits and receives audio signals through a speaker,
allowing for phone communication without the use of a handset or headset.
Speed: The rate of information transfer between the IP phone and the network.
SPRE: Special Prefix codes are numbers dialed to use certain features on the phone.
STUN server: Simple Traversal of UDP (User Datagram Protocol) through NATs (Network Address
Translators) server. A server providing network information to a client to establish UDP communication
between the two, both which reside behind NAT routers.
Web GUI: Web Graphical User Interface. A user-friendly method of interacting with the IP phone
through a Web interface.
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